Used Cars for Sale at Benson Ford in Easley, SC

Brandie

Jun 2, 2016

I had looked at several local dealerships for a very specific car at a reasonable price to no avail. Found the car I wanted on their site. 1 day later I was driving the car home! Salesman was not pushy but very informative. This was my first time financing a car through the dealership so I had a lot of questions and concerns. Made me feel like I was having a discussion with a friend. The finance dept was the same and even the guy that took care of my trade in. My mom and son were with me and we all felt right at home. Left with complete confidence in the vehicle and comfortable with the payment. For once car shopping was a pleasure!

Coogler

May 31, 2016

The service department provided super service by picking up the truck from where my wife worked (it was close by) and brought it back when the warranty repair was finished. It was very appreciated.

Judy

May 30, 2016

Great experience..fast service..went in for an oil change and tire rotation and a slight surging when idling. The service was completed on time and all questions and concerns were answered. Would definitely recommend this dealership. Have always had quality help..very clean waiting area. Thanks Benson Ford Easley SC

J Reid

May 27, 2016

Came in to have my '15 Explorer service performed. In and Out in less than one hour. Brought my PC in and used the free wi-fi that was available. Amazing how fast an hour can fly by!

Chris Gunter

May 7, 2016

My son and I both deal with Benson buying between a over 5 vehicles. My experience with Benson has always been professional, reasonable, quality first & customer satisfaction .

Thomas York

Apr 25, 2016

Service was as expected from this dealership based on my previous experience.

Ford2015

Apr 24, 2016

Great service and was in the waiting area for just a short time while my tires were being rotated. Everyone was very nice including the cashier.

SMErick

Apr 12, 2016

Why would it take an entire hour just to turn in a lease?? And that comes on the heels of wasting two hours on a "pre-check" two weeks ago that turns out wasn't required and was a waste of time. Nobody at this place knows what they're doing - will never buy or lease from them again.

Ram Fan

Mar 31, 2016

Like the others if your out of town then They act like they don't need you. After contact they called and I asked a question and never heard from them again.

david

Mar 17, 2016

very rude, unprofessional, fake priced and no care about costumer...

SheilaN

Jan 19, 2016

Thank you to the team at Benson Ford! I was contacted immediately after my internet search and inquiry. I was directed to Justin Tharp. Justin was very knowledgeable and prompt in answering my questions and our communications. I am VERY happy with my new/used vehicle purchase and experience at Benson Ford!

Judy Cooper

Jun 26, 2015

I just want to give a huge shout-out to my salesman, Justin Tharp. Justin went above and beyond helping me with all my questions and making this a truly exceptional experience. They quickly replied to my emails and text messages with answers to my questions. This was not my first time purchasing a vehicle on my own, but this was one of the best dealerships and salespersons that I have ever dealt with. I will certainly keep Justin and Bensons in mind for any future purchase. Good job, Justin!

easleyliving

Jun 17, 2015

My wife and I have been Ford owners for many years but when we tried to purchase a new Ford product through Benson Ford in Easley, SC, it became an impossible task. It seemed to be your typical new car sales experience where the numbers just never added up. Internet sales price was different than showroom price and discounts afforded to you just never made sense. We got a sales price for the car and then discussed trade values and suddenly the prices changed dramatically on the discount side. I am very disappointed that a home town dealership has to stoop to "floating money" to make a profit. A little advice guys: be up front with people, you will earn not only their business, but more importantly, their trust and respect!

Alfred Carr

May 14, 2015

On line I was told they could offer 0 down and low payments even though I had a 0 credit score. At the facility, when they learned I was on social security, they suddenly couldn't help me with what I wanted. Wanted to sell me a new smaller car than I needed with a sizable down payment. Then said they were willing to work with me. Not so, if they couldn't give me what I needed!

Debbie

Sep 29, 2014

Drove up there on two occasions. They addressed all of our concerns and even brought in another car for us to look at. We did buy the first that we were were interested in. Mark Brown was attentive to our questions, but not pushy. We appreciated this as we have dealt with some very pushy salesmen on other car lots in the past that did everything in there power to try to keep us from leaving. That only makes me want to leave faster.

John G.

Sep 24, 2014

I was looking for a very particular pre-owned vehicle, and expanded my search to out-of-state sources. Benson Ford had the Mustang that I wanted, at a fair price. I was quite nervous buying something sight-unseen, but my salesman Gary and his manager Tim, sent me all the pics and info that I asked for. My calls and e-mails were always promptly returned, and everyone on Benson staff that I had contact with was personable. The paperwork was handled perfectly, and they were accomodating to my transporter. In summary, I had a very smooth transaction, that was handled with professionalism.

Charity Childress

Sep 4, 2014

Would not give requested recall / tsb information. Has no interest in addressing a DEFECTIVE transmission that a tsb was issued for. The tsb is NOT a neglect or wear and year item but a DEFECT in the transmission where a pin has to be shaved down because it's too big. Was told they neither want or need my business. I own 2 fords and my dad does too. We won't be back and will NEVER buy another ford again. Nor will my 22 year old son, his wife or my 2 daughters who will be driving age soon. I will tell everyone I know about how poorly I was treated by not only this dealership but this company. My dad was a service manager for years with ford and would have never treated people like that!

Jcchildress

Sep 4, 2014

Said they don't need or want my business when confronted over not being given tsb / recall info requested. Does not have any interest in resolving a DEFECT in their transmission. This not neglect or wear and year but a DEFECT.

willmcdowell

Jun 24, 2014

I came in using Cars.com and they provided an immediate response. I knew exactly which Explorer I wanted and the Internet Manager emailed me the window sticker as well as all of the information I needed on that particular one. I came to the dealership and was greeted at the door by my Sales Consultant who had the car ready to go for the test drive. I then came in and the New Car Manager gave me a deal I couldn't refuse. My wife and I have never been more happy and we will be referring as many people as we can. You guys are the best!!

Lewis Grignol

Jun 19, 2014

After submitting my request thru cars.com I was never contacted by this dealer. I purchased a Ford Escape from another dealer.

Jack

Jun 7, 2014

I have been to Benson Ford 4 or 5 times in the last year. When I see they have a car I am interested in I head on over to check it out. They rarely put their prices on cars.com so it takes a drive or a phone call to find out what is going on. The head salesman (Pru/Prue) is a nice guy but so pushy. When I enter the dealership I mention that I am in research-mode, I will not be buying a car today and will wait for my car to die (currently 138,000 m). Nevertheless he parrots the same phrase the whole time I am at the dealership 'what can we do to sell you a car today' 'what can we do to sell you a car today' 'what can we do to sell you a car today.' It is annoying and ultimately not a good sales tactic. I will be buying a car soon, my car will die within a year or so. I am interested in a Fiesta ST but I prefer the low key sales people at D&D Ford. I can walk into that dealership and not get accosted and pushed around, I recommend you stay away from Benson Ford for a few reasons. Pushy salespeople Inaccurate cars.com listings Rude salespeople

NanC2014

May 12, 2014

I bought a Ford Edge and was lied to about the price. I had heard so horror stories and it's "my bad" that I didn't listen to them. Now I have an overpriced new car that I can't even take into the service department while it is under warranty without waiting over a week. It is 90 degrees and my air conditioner stopped working but the service department stated that it would be over a week before they could even look at it. Needless to say, I will never go there again. I'm even looking into finding someone else to fix my air and paying for it myself. I don't trust those people.

Andrew Powers

May 2, 2014

If you want a quality paint job,body panels that fit properly, a smooth ride with no rattles and people who care about what they do look else where. Had my car three times for over two months still nowhere close to "pre accident condition".Call ford corp and filed a complaint will keep calling until something is done .

Daniel Parham

Jan 14, 2014

I bought a 2013 Ford XLT and it was the best car buying experience I have had. My salesman, Justin, was very nice, knowledgeable about the vehicle, and made the experience very smooth. The new car manager, Robert, is great and makes you feel very comfortable. I would highly recommend Benson Ford to anyone.

j44banks

Jul 15, 2013

Tim Emory, the used car dealership manager, treated my wife and I like trash. A simple, "Benson Ford cannot except your offer of $XXXXX" would have sufficed, instead Mr. Emory decided to insult me and my wife for an "unreasonable" offer. He thought it would help to explain that car dealers are here to make a profit and thought it was necessary to tell me how "making a profit" works. Also, raising your voice while standing over a seated customer does not make for a great sales approach.Mr. Emory - Your customers are your lifeline, don't treat them like children. Treating people this way not only insults the customer but hurts the people that you manage. A manager should be a mentor for his/her employees, not a roadblock for their success. I would be ashamed to have you on my payroll.

Caddy Truck

Jan 14, 2011

Beware of this dealership! It is full of deceptive, dishonest, crooked people. Benson Ford in Easley, SC sold me a Lemon vehicle, but I did not know it was lemon until I went to trade the vehicle in at another dealership. I asked the dealership what can be done, but they don't care to resolve the issue (Smith/Crow). However I am looking into my legal options. Not only does Benson face a $5000 fine per SC law for not reporting this on the title when it was in their hands, they also violated the Deception Act. This was DEFINATLY not brought to my attention. Not only that, per the credit union, they shouldn't even have approved the loan, since the loan is for more than the vehicle is worth. That is another story and review (to come). So Benson sold me a vehicle whose equvilent would be worth $21K, but this vehicle is worth much less. It may be something I could accept if I got an awesome deal on, but essentially I am in the hole. The real issue is loan vs. the vehicle's value. Per Carfax, the vehicle is worth only $750 less because of the stamp. So a private party sale would be my only route. But this is not my first problem with the dealership. At the point of sale, I was told by the finance rep (Binot) that my check (down payment) would be held until a certain date. It was not. A secretary told me this was illegal, but all I know is what employees tell me will happen, not what the law is. I traded in a vehicle and did not want to do a down payment, but was pressured into giving one

DHP

Feb 25, 2010

Needed a gas filler hose replaced.. part attached by two clamps, approximately a 10 inch long 1/1/2 inch diameter fule hose. Benson ford estimated the repair at $215.00 $115 for the gas tube and 100 for an hour labor!Went to NAPA and bought the gas fuel tube for $18! A local mecahnic installed it in under an hour for $72Benson was trying to charge me $115 dollars for a Fuel hose! Benson Ford is a ripoff!

dlong

Jun 6, 2007

Used car department does not have the honesty, integrity and ethics you would expect of a new car dealer.

hfelder

Nov 3, 2006

GM of dealership would not come and sit down with us to discuss problem we were having with the car. They even called the cops on us while they had us waiting in their dealership for the GM to come from a supposely meeting. They even threatened to have the car towed to our home if we left the car there while the GM was in a supposely meeting. The whole time we were at the dealaership the GM was across a side street at the Ford dealership. Needless to say, I will never shop at one of their dealership again.

ripoff

Aug 3, 2006

If you ever go there, make sure that you get all of your paperwork. If not, they will come back and say something like you didn't complete paperwork, or you possibly even commited fraud. They are crooks. If you encounter anything strange, hire a lawyer immediately!