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Used Cars for Sale at Betten Honda in Muskegon, MI
281 miles away from you!
Betten Honda of Muskegon offers you the opportunity to find used cars by Betten Honda. Betten Honda is a trusted dealership serving clients throughout Muskegon, in search of certified used cars. Also, Betten Honda is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Betten Honda to get the affordable car that is right for you.
Location: 2501 Henry St, Muskegon, MI 49441
Phone: (231) 465-3359
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Betten Honda
Authorized EpicVIN dealer
49441, Muskegon MI
Check DetailsBetten Honda
Authorized EpicVIN dealer
49441, Muskegon MI
Check DetailsBetten Honda
Authorized EpicVIN dealer
49441, Muskegon MI
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Sign upBetten Honda
Authorized EpicVIN dealer
49441, Muskegon MI
Check DetailsBetten Honda
Authorized EpicVIN dealer
49441, Muskegon MI
Check DetailsBetten Honda
Authorized EpicVIN dealer
49441, Muskegon MI
Check DetailsSave a search, and we'll alert you when there are new listings that match exactly what you're looking for.
What’s more, Betten Honda of Muskegon has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Betten Honda. Check out the listings today to find the right car for yourself. Betten Honda is definitely the best place to buy used cars online.
Abbey Bogue
May 28, 2016
Great service! Julie was great to work with and updated me a few times while I was there on what was wrong with my car.
Don
May 27, 2016
From beginning to end it was a great experience. Teresa was incredible to work with, Joe did a nice job closing the deal and Adam was great to work with on the financing. Better Honda has a very strong team selling their products.
Karen holman
May 26, 2016
Service is always awesome !!! Julie takes great care of her customers!! She is friendly and knowledgeable about her job. I don't feel like I am just another customer when I am there :)
John N
May 25, 2016
I had a basic oil change and tire rotation. I was there about 1/2 hour! They even washed my car! Very happy.
Montgomery
May 22, 2016
Excellent service as always our service rep julie always friendly and knowledgeable, service was done quickly with little wait time
Gayl Beals
May 21, 2016
We called Betten Honda and they told us to call our roadside service number on the key. They came out within 30 minutes and jumped the car and told us to go directly to Betten Honda. They took us right in and checked the car out and couldn't find anything wrong. Told us they would leave the issue open for a couple of days and gave us a direct number to call should we have problems again. So far it has been fine. We were very satisfied with the response we got.
Stephen Madden
May 20, 2016
A good experience at Betten Honda. Julie is knowledgeable and easy to work with. I feel that sheHad a genuine concern about the care of my vehicle(s).
Norm H
May 17, 2016
Saturday afternoon service hours saved the day. The service writer kept me up to the minute on my service.
Tammy Clendening
May 15, 2016
New owners of a Honda. We were traveling and needed an oil change, Betten Honda was on our way, so I made an appointment. JULIE, was who we made the appointment with on the phone, she was great through the appointment process. We arrived a hour hour early, but were able to get right in! We ended up having all our fluids changed, and they were able to do that without delaying our travels too much. We live 70 mile away from Betten Honda, with several dealer closer, but with the customer service we recieved at Betten Honda in Muskegon, we will make them our new service center :) Julie was the person we dealt with on the phone, at check in, and at check out, we can't say enough about the awesome customer service we recieved from her!!!!
Colleen
May 14, 2016
Great service....quick and on time...very friendly helpful staff!!!
Grethel Tenharmsel
May 12, 2016
My salesman, Ben Homik, , did an excellent job. I had seen this car online so called to see if it was still available. Before I arrived he had it washed and it looked great. He explained many details about the vehicle. He wasn't pushy at all but enthusiastic about the strong points of this vehicle and all of this led to my decision to buy the car. There were several details to be worked out regarding when to pick it up, etc. etc. My daughter in law called Ben and they found a way to make it work well. She too commented about Ben's fine manner. I am enjoying my 2014 CRV and the buying process was much smoother than I anticipated, thanks to the good service at Betten Honda.Sincerely, Grethel TenHarmsel
David Herman
May 8, 2016
Courteous and timely. Car wash was a nice plus. Attention to seat and floor protection.
Marguerite Winter
May 7, 2016
I had an oil change and inspection prior to a road trip. Car was serviced in a timely manner and was well done. We had no problems on our trip. My wait during service was reasonable.
Jason Koert
May 7, 2016
Julie was awesome!!! She is always on top of her game. She should be paid more for all she does!
Tina Root
Apr 30, 2016
i didn't have an appointment, but they took me in for an oil change right away and the service was timely.
David DeCouto
Apr 28, 2016
Excellent customer service! I scheduled my oil change through their website the night before and got a confirmation email the next day. When I arrived they confirmed services to be performed and then showed me to the waiting area where I can help myself to free snacks and beverages and relax in large leather recliners while watching TV or use their available WiFi service.
Donna Klecka
Apr 21, 2016
I had good service!! Julie is always very friendly and professional.Enjoy your staff and will return. t.u. Donna Klecka
Bill & Dawn Ross
Apr 18, 2016
When we got there we didn't know that we were late. I thought told my wife the appointment was 4:30. After we got home I found the paper that I wrote it on and it was at 3:40. They still treated like we were the only customer. That place is always busy and they still take time to treat you like number one. So glad we bought a Honda there.
Josep Legatz
Apr 13, 2016
Julie, as always, is a gem. I asked about the need for ac$1,000 of suspension work another repair facility said was needed. The Benton service tech said the work was definitely not needed. That is an honest dealership in action.
Dadof4
Apr 12, 2016
Delivered as advertised! Salesperson came through and delivered as promised.
Jerry Klepper
Apr 11, 2016
Excellent service and repairs done quickly while I waited.
Maggie Bandstra
Apr 10, 2016
Awesome job!! Sara was super helpful!! Betten Service Department is Awesome.
Ruth Boomer
Apr 6, 2016
very efficient and professional, only problem was forgot to reset the indicator, but as soon as I returned they took care of it.
Bobbie Duff
Apr 1, 2016
Always have had great service and Julie always makes sure everything is good before I leave.
coffeebeaned
Mar 28, 2016
I am always happy with the repairs done on my Odyssey. It's a 2004 and it runs very well. The staff do the necessary repairs and I never feel like they are just trying to get me to spend more money for unnecessary repairs. The Honda service department was a big reason that we now also own a 2013 Honda Accord.
Brett
Mar 25, 2016
Had Awesome Service! Really Happy with the service and help throughout the Buying process.
Jeremiah Merriman
Mar 21, 2016
I he an emergency repair needed. They were able to get me in same day, and the repair was done in a matter of hours.
Samantha
Mar 21, 2016
I bought my car here 6 years ago and this is my first time back in the area since. Much better than the one in my town in North Carolina. I did not feel as though I was being sold products that I did not need and I felt well-informed about the status of my vehicle when I left. Love going to the Honda dealer because they can tell me everything that is wrong. Thank you!!
Sue
Mar 20, 2016
Everything went well. I dropped my car off and walked across the street to do a little shopping. When I got back, I had a cup of coffee and a bottle of water.
James Zervos
Mar 18, 2016
My first oil change/tire rotation with 2016 Oddyssey.
David DeCouto
Mar 16, 2016
My wife and I are completely satisfied with the exceptional customer service provided my Mark, Adam and Peter at Betten Honda. No pushy sales gimmicks - just down to earth friendly customer service. Mark was very accommodating to us as we looked for that perfect car. After looking at 5 cars that morning we actually drove across town to test drive a Toyota 4Runner but they didn't have it ready for us after we said we were coming to test drive it. Obviously they didn't want our business so we went back to Betten Honda and looked at more cars. Mark finally found us the car we were looking for - a 2014 Honda Accord Sport Hybrid in perfect condition and priced to sell! I highly recommend Betten Honda for your next car buying experience. As an added bonus I get lifetime oil changes for $19.99. That's a bargain when this car requires synthetic oil only. Plus free car washes! These guys are serious about customer satisfaction.
Gary Jepsen
Mar 15, 2016
Julie Kitchen, my service advisor, is great. She got me a ride to work and kept me informed on the progress on my vehicle.
louis nowakowski
Mar 14, 2016
love this car. Everyone involved was very helpful and went above and beyond to make sure we were being taken care of.
Kathleen Weed
Mar 14, 2016
Love the service we get through Julie. I have found her knowledgeable, but never talking down. She is honest, and never pressures us to doore service than necessary. I love her smiling face and cheerful, helpful attitude. She is a great representative for Betten. Thanks, Julie
Donald J. Goodman
Mar 14, 2016
I'm on my third CRV and I think this is my third or fourth review. The service at Betten Honda has always been excellent , the staff is friendly and eager to help. I trust what they say. Julie is a model manager . Now, please, no more homework for me. No more reviews for a while.
Dutch girl
Mar 11, 2016
Great dealership. Have bought and leased many Hondas over the last 25 years and delat with many sales persons and dealerships. Betten Honda and Matt outshine the competition. Keep up the strong work!
Joe from Grand Rapids
Mar 3, 2016
We found a Honda Odyssey van on line that we liked and contacted Betten. We worked with Brett over the phone to get everything in order to trade our old van in and buy the new one. Brett had the new van ready for a test drive, and all the paperwork ready for us should we decide to buy, which we did. Refreshingly, the asking price was fair and consistent with Kelly Blue Book, and they gave us a fair amount for our old van without a lot of the typical car dealer haggling. We were in and out of the dealership and drove our new van home in less than an hour. We'll certainly look to Betten Honda in Muskegon in the future. The transaction was friendly and flawless. A win for all involved.
Mark S.
Feb 24, 2016
I continue to experience prompt, friendly, excellent service.
John J Morano
Feb 23, 2016
I want to thank John, Julie, Jack and the rest of the customer service people at Betten Honda for their outstanding attention to customer satisfaction. I didn't get to meet the Tech's that serviced my 2003 Honda CRV but want to thank them also for the quality workmanship at fair prices. John J Morano :)
Deb
Feb 14, 2016
very happy with the service and friendly people I had a recall on my 2010 Honda Accord which I purchased new. I also purchase a 2015 Accord.
Patricia
Feb 11, 2016
This was my first visit to Betten, and I found Teresa to be very helpful and knowledgeable. She was pleasant and had a positive persona. She is now, and will continue to be, an asset to Betten Honda.
Gary
Feb 10, 2016
Working with Betten has always been a pleasure. My service rep. Julie always takes Great care of my car and I.
normayb
Feb 9, 2016
Following receipt of recall notice (my car was OK), I got an appointment the next day. Very courteous welcome, speedy service. Very happy.
Mario Guerra Jr
Feb 7, 2016
I had a great experience while I was buying my new 2013 Honda Oddssey. The staff all had a big impact on helping me and my family with this new purchase. Thank you to Jonny Grim, Joe Grim, and the whole Betten Honda team.
Hugh A.
Feb 5, 2016
Great service; great employees, especially Julie!!
Anna from around the corner.
Jan 11, 2016
Quick and to the point was my experience at Betten Honda . I took my 2015 CRV for an unplanned oil change and tire rotation. Within 20-25 minutes of my mid-morning Saturday arrival, my service was complete and I was back on the road. Service staff was friendly and I was promptly greeted. The service represent (didn't know her name), told me of special offerings.
tptfan
Jan 6, 2016
I have used Betten for service work since purchasing my Honda Odyssey there 7 1/2 years ago. I have been very pleased with the service they provide, particularly Julie, who is friendly and professional. She accommodates my schedule and makes the car servicing experience more pleasant that I would expect.
Jenny
Jan 4, 2016
Very helpful service department. They have been easy to work with, including scheduling, explaining the work needed and disclosing the cost. I appreciate the honest hard work they do.
Dan B.
Dec 18, 2015
Julie Kitchen is a GREAT representative for Betten! Friendly and helpful. Very nice waiting area with coffee AND snacks.
Jon Murray
Dec 16, 2015
Great product! Fast & friendly service! Highly reccommend!
Jim & Tracy Z
Nov 29, 2015
After an extensive search for a new van, we were delighted to finally find exactly what we wanted at Betten Honda. Everyone at the dealership was very helpful and answered our questions. Pricing was also the best!
Ann
Nov 27, 2015
Appreciated Julie's help very efficient/knowledgeable!
Mike
Nov 21, 2015
Would recommend. Have used Betten for 5 years for maintenance on Honda.
Elemental
Nov 20, 2015
Always the best service at Betten Honda!!! Julie & Ron should both get raises!! :) Just sayin'.
CRV lover
Nov 17, 2015
I knew what I wanted and they helped me to get it. John was very concerned with my satisfaction and kept emphasizing that he and the dealership where here for me when I need them. He told me all of the advantages to the vehicle and helped me compare. I went there on a referral from a friend who said that their customer service is wonderful.
Daryl
Nov 13, 2015
A good example for the way service should be for any business.
Vanessa Bendixen
Oct 29, 2015
We had great service at Betten Honda in Muskegon , Brett Adkins was our sales person what a great guy, super friendly and helpful, and the finance officer Leslie Davis, what a wonderful person ,beautiful experience. Thank you . Vanessa Bendixen
David N.
Oct 27, 2015
Just had our "04 CR-V in for its 100,00 mile service. Service Advisor Julie Kitchen made the entire experience as painless as possible. The service was performed with our time frame and completed in a neat, professional manner. If you have a Honda, and it needs service, Betten Honda is the place to take it.
MaryG
Oct 24, 2015
Julie Kitchen (Assistant Service Manager) is a treasure!! Julie is the reason I went from a GMC to a Honda in the first place and at that time I strongly suggested that the salesman should "Share" his commission with Julie because without her, I may have gone to a different dealer altogether. She worked with me on my GMC (which I loved by the way) then transitioned me into a Honda, then a 2nd Honda - SHE IS THE REASON I'M AT BETTEN HONDA. She and her staff are Customer Service at it's highest... Thank you Julie
Larry and Jane Wilson
Oct 21, 2015
Julie was great as usual. All the people around Julie were very helpful. We will be back. Larry Wilson
Sarah K
Oct 19, 2015
Adam H, Mike C and Leslie were all wonderful! I love the new Honda Pilot 2016. They made the buying process very easy.
Darrell from Fremont
Oct 4, 2015
I had some recall work done and it was completed on time and the service managers were very personable. It was a very positive experience and I am looking forward to the next recall on my new Honda.
Joe G
Oct 3, 2015
Joe and Jonny were verrry attentive and helpful. They treated us in a way that made us feel special and made it possible to switch our old car for a new CR-V with a reasonable monthly payment.
LeeD
Oct 2, 2015
Was in the area and made a walk in request for an oil change. Took almost two hours to complete. I think I will make an appointment next time. They always do a great job though.
Nancy Z
Oct 1, 2015
I am so pleased to get my new Honda CR-V. Working with Matt was great and he explained all of the features of my new car. Can't wait to see how it handles in snow.
DonP
Sep 30, 2015
Great Service. Julie and John are very responsive and friendly
Rod K
Sep 23, 2015
The Best I have ever Seen! Julie has been a perfect picture of a true Service Manager in the departments and I believe that mirror of her behavior to the people reflects to all her peers. It had to form at the top and drip down! Way to go HONDA DEALERSHIP it has dripped well!
motherhen
Sep 22, 2015
Buying a good vechicles at a ggod price is always nice, but it is the follow-up services that will keep me coming back. Lots of places will sell a good used vechilce, but seem to forget who you are. We bought our used car in April and so far I have been very pleased with the service department. Praying it continues until I need my next used car.
Cat09tails
Sep 21, 2015
I bought my car from a friend. She had received the airbag recall notice from Honda and filled out the paperwork to put the car in my name. I still hadn't received a reply so I called Betten Honda. The service manager looked up the vehicle information, ordered the part and two days later the car's airbag recall was fixed.
David R.
Sep 21, 2015
Very friendly customer service. The windshield washer fluid line had a hole in it, and was replaced at no charge. Nice to receive that kind of service without charge.
Rick
Sep 14, 2015
Staff is always friendly and thorough with respect to current and future service needs. Really like the free car wash too! In and out in less than an hour for oil changes.
Ally & Phoeb
Sep 11, 2015
Love my Honda Civic! Great ride, quiet, comfortable & terrific acceleration!! Sure will enjoy the 38\mpg!! Salesman John was very thorough & pleasant to work with!! Ben was so friendly & helpful!! Sure know where I will buy again if this continues!! Thanks Adam for explaining paperwork!!
Ann J
Sep 9, 2015
I had an unexpected car problem during working hours, Julie took care of my car quickly. She is always courteous and helpful. It made my day less stressful .
Calibrator
Aug 31, 2015
Brandon, Joe and Joe did a great job of presenting the car to our team. We replaced 3 Chevy Equinoxes that were beginning to be big problems. The CRV had more power, better acceleration, and much better gas mileage.
Jacques
Aug 25, 2015
Great service dept. Julie was prompt, courteous and knowledgeable. Got mechanic to check my car, found the problem and had me on my way quickly. She is the best at her job that I have ever dealt with and I have been having cars serviced for more than 50 years. If not for her we would be buying our cars from a different dealership for sure. If I were in business where I needed some one to deal with the public and customers I would hire her away from you in a New York minute . The service dept. is what keeps people coming back to buy cars, not salesmen or new car prices. They deserve to be treated well.
Custer's Mom
Aug 24, 2015
We leased our 2011 Honda CR-V and ended up purchasing it when the lease was up. What a great decision and thanks so much to Mike Culleton for following up on our request for information when we were considering a new car purchase. No other dealer in the Muskegon area even bothered to answer our request! We loved Betten Honda during the lease and continue to this day. Julie Kitchen et al make sure that we are taken care of promptly and professionally. Wouldn't go anywhere else for a new or used car or service...thank you Betten Honda!
Nancy Z
Aug 22, 2015
What a pleasure it was to deal with your service staff. They are super courteous and got the job done in record time. Thanks.
Honda convert
Aug 17, 2015
I recently had my 2005 Honda CR-V in for the airbag recall. My appointment was scheduled for 9:40am. I arrived about 9:25am. I was told it would take 45 minutes. I drove out of the dealership at 9:48am - well done!
Rodger
Jul 4, 2015
Brought car in for first oil change. Julie was great to work with, a very positive person. Car was in and out in no time. Thanks
Taneel "Honda Girl"
Jun 4, 2015
We have been going to Betten Honda for years. We have always had great service whether it was buying a vehicle or maintaining one. We've had a Honda Accord, 2 Honda Oddyseys, 2 Civics and a Pilot. Really appreciate Julie's help over the years with whatever it is we need.
sarah
May 7, 2015
service rep went above and beyond to make sure everything was addressed and resolved during the time frame she gave me. arranged for a rental car, called me with updates, car car washed and vacuumed.
Andy M.
Apr 7, 2015
Much better experience than Betten Chevrolet. John (our sales rep) and Adam (finance) made the experience a breeze. Definitely will return for the next car!
Unhappy customer
Mar 24, 2015
Too my car in for a diagnosis and recall items. Now I'm having more problems with my car due to the "fixes" and the main reason I was there they claim it was fixed but it wasn't. Now have to pay more money And take it somewhere else to get something re programmed and pay for that. Very stressful. And they claimed it wouldn't affect anything else in my car.
Dunnk
Mar 7, 2015
The staff, Shawn Davis, Jordan, and Joe Grimm, at Betten made my experience buying a car FUN! They were friendly, helpful, quick, and got me exactly what I wanted at a better-than-expected price. They made my first purchase in 18 years an easy and enjoyable experience. Buying a car can be stressful and it wasn't at all. Thank you!
D Crawford
Oct 2, 2014
Matt Daniels made the process as painless as possible. I have always dreaded the day I would have to shop for a new car as we always had a friend that would purchase all our vehicles for us. He is not longer around and Matt made it very easy so we will be back. Thanks Matt
Miracle of the Changed Wife
Aug 13, 2014
After a very negative appointment with another dealer, I met "The Boys from Betten" who knew who I was, when I had an appointment, the car I was looking for sitting up front waiting to go! For the guy who beat me to it! So after asking me a ton of questions they made a few recommendations and the first car we found we bought! These guys dressed in like uniforms, addressed my wifes questions who did not want a car period, when they finished with superior services she looked at me and said I feel good about getting this car.
Stephen ROssiter
Jun 1, 2014
Just went through the process of a lease pull ahead. I just turned in my 2013 Honda Civic Ex and signed up for a 2014 Honda CRV EX AWD. I was very unfamiliar with the process itself, but my salesman, Joe Holstine made the entire process a breeze. Joe was able to get all of my paperwork done ahead of time, so it made the buying process so simple, I was literally at the dealership for less than a half hour, then I was driving my new car home. Overall this dealership is top notch and I would recommend anyone who is looking for a great car at a great price to head to Betten Honda!!! Thanks for a great Experience Guys! Steve
George Maierhauser
Feb 20, 2014
I was purchasing my 2011 Honda Civic coming a three year lease. I signed the loan papers on a Friday, the next day the car was totaled in an accident. Monday I called Adam and let him know what happened. We worked through that. I was very impressed how that went. I was expecting a big hassle but Adam was very understanding of the whole incident. On Tuesday Shane Watts called and in a very low key way asked if he could earn mt business. He had already did some work on the Honda with getting me a decent borrowing % by making a few phone calls. I told go ahead and he took some info and we came back the next day and he had some great ideas that fit the parameters I gave him. Adam got a great interest rate. A great experience overall.
Hondajohnny
Nov 13, 2013
From our first contact, we were hooked. Everyone we met, worked very hard to get us the best deal we could get. My wife and I are very happy that we decided to take a look at a new Honda.
DR. Richard Brown
Nov 8, 2013
I was in the area and needed to have the car serviced. I greeted and treated well. I did not purchase the car here but was treated very well.
jp
Oct 21, 2013
Just Had The Outside Of My Honda Element Detailed And They Got A Lot Of The Scratches Out. Looks Like New. They Even Vacuumed The Interior. They Changed My Fluids And Filters. Next Time I Think I Would Like To See The Fluids Before They Change Them.
LOS
Sep 24, 2013
I love the Saturday morning availability for an oil change. After it was all done I suddenly remembered I had a noise in the fan of the blower. I was assured that it would only be another 20 minutes for that to be checked out. I was out of there 20 minutes later as promised. The customer service never disappoints me!
Alyce De Graves
Sep 18, 2013
I brought my CR-V in because my tire air pressure light had come on. Len Atwood was a pleasure to deal with. He was friendly, knowledgeable and at put me at ease immediately. I also was due for an oil change but had a limited amount of time. He assured me they could get it all done, so it saved me another trip and my time. They also managed to throw in a car wash. This was the 2nd time for service since I purchased my car from Ken Norwood in Dec. Both times were great experiences. The best experience I've ever had with a dealership. Keep up the great work!!
BJB
Aug 21, 2013
Cannot thank Ken Norwood enough. He is extremely knowledgeable and patient. I found it very easy to do business with Ken and Betten Honda. He asked questions, determined my needs and made recommendations. Ken thoroughly explained operation of the Honda CR-V and various features when I took possession. The paperwork took 5-10 minutes to complete. Love the Honda! An excellent experience!
Jim
Jul 26, 2013
Certainly the most pleasant experience I've ever had with a used car dealer. After searching for weeks and many trips to check out vehicles that didn't meet our standards, we found a beautiful 2009 Mariner for well under market value. It's apparent that Betten takes great care in selecting vehicles they purchase for resale. Tom was happy to inspect the car and called me back with every detail, even the minor imperfections, which made us confident that we found our car even before making the trip to test drive it. Thanks for all your help, Tom!
Mike V.
Jul 16, 2013
Shopping for a new used car at an actual dealership was a first time experience for me, and John Braun and Adam Hopma made the entire process as easy as possible. Going through the financing paperwork was a lot to take in, but Adam made sure to explain everything as clearly and concisely as possible in order to prevent any confusion and I'm glad for it as there was a lot to take in and process. I ended up buying a 2009 Chrysler PT Cruiser and while I wasn't able to talk the price down to one I could be completely satisfied with, the final price was one I was able to work with and still be able to afford the car payments and the treatment I received by everyone involved more than made up for it.
Don Reis
Jun 26, 2013
Have owned Honda's since the 1970's and have found this dealer to be one of the best. My service advisor, Julie Moore, is clearly the best I have worked with and handles my two hondas like they were her own.
Mary and John
Jun 14, 2013
Greg Brown was so helpful when we bought our new Honda from him recently. This is the second car we have purchased from Greg and we would always buy from him. He is helpful, knowledgeable, and really listens to what we want. It was a great experience from start to finish!!! Our car had been in an accident and Greg was very helpful in working with our insurance company from everything to new policy to a loaner while we waited to get our car. He called us several times to see how the new car was working out for us, and to be sure all of our questions were answered. "pandora" and Bluetooth was a new experience for us and my lessons in how to use it were fun and informative! The atmosphere in the dealership is one of friendliness, and helpfulness. It was a great experience and we thank everyone who worked with us, especially Greg Brown! We will definitely recommend this dealership and Greg to all our friends.
Honda Debbie
Jun 13, 2013
Len was very helpful and got me in and out fast, so I could get back to work on time. Thankyou!
Jamie Dodge
Jun 13, 2013
Len Atwood in service is my guy and he always makes sure I feel welcome, addresses any issues with the utmost care and detail possible. He never makes me feel pressured to have something done and is attentive even when there are so many cars in there it makes me feel dizzy watching:) And he knows that I almost always will need a shuttle back to work, yesterday I didn't even mention it. Great job Len!
Karl
Jun 8, 2013
I've been a customer of this Honda facility for about 12 years, and the service is outstanding. John O'Rourke and the service team will do whatever it takes to ensure customer satisfaction. There are many places to purchase vehicles, but it's the relationship with the service department that determines whether or not a customer will return. I will continue to have my vehicle serviced at Betten Honda because of the honesty and integrity I have experience, and I will purchase future vehicles from Betten Honda as well. The true test of customer service is how you handle customer requests, and I have witnessed for myself the level of commitment that you give customers. I will spread the word and I will return! Thank you, again, to John and Len in service. Your service department is top notch.
Richard Elwell
Jun 5, 2013
great deal great car will buy again. thats all i have to say.
Juwana Jackson
May 28, 2013
You have the best service staff!!! I always feel welcome and that I am getting quality work. Your staff always takes the time to patiently explain the situation and allow for you to ask questions and/or get suggestions. It is a pleasure to have my car serviced here. I have been a consistent customer for 4 years, since I moved to Norton Shores, and all services have been performed correctly ... the first time! Thank you for making my life less stressful! :-)
Gary
Apr 26, 2013
Was very satisfied with the salesman (Mike Saum) service. Went through every aspect of the vehicle that we have leased.
Dissatisfied new car shopper
Apr 7, 2013
We have used Betten for service on our used Accord. Great service, fair pricing. Thought we would have the same experience buying a new car. Greg Brown quoted us a price $600 more than any other area dealers. Then when we attempted to negotiate the price, he insulted our integrity, on our voice mail non the less. SHOCKING! We would have purchased a car from Betten if the price was even close and Greg Brown was not condescending to us. Maybe we would give another sales person a try at Betten because their service has been good. But never from Mr. Brown. Oh, we spent our money at Rivertown Honda.
George Gordon
Mar 25, 2013
Mike Saum and the folks at Betten Honda were exceptional. They gave us the best deal and the highest trade in right up front. The whole process of purchasing our new Honda Pilot was a fun experience. What a great car and what a great place from which to buy it. I know they will be with us for the duration of our ownership; right up to the time we buy a 2017 from them!
Vicki McMahan
Mar 23, 2013
Everyone we spoke with at Betten Honda was very informative, and helpful. The customer service is above average.
Walter White
Feb 28, 2013
I was very pleased with Chris's overall demeanor and willingness to help me find my dream car. Lifelong customer. A++
jake
Feb 26, 2013
recently purchased vehicle from here. Sales Representative Joe Holstine helped out tremendously showing me multiple carfax reports and guiding me to the right car based on my needs and limitations.
Pete
Feb 25, 2013
Chris Cornell attended to me on my last trip in and was more than hospitable. I didn't end up purchasing a vehicle, but his service was of high enough quality to inspire me to write this review. For his time and yours, I am much obliged and I would highly recommend your dealership and Chris to my friends in the market for a car.
Honda Owner
Feb 22, 2013
Easy to deal with, kept in contact but did not "pester". Personable employees. Overall a good experience.
Bob
Feb 21, 2013
Very good customer service. Sales representatives were friendly and didn't seem to push you when deciding and let you look around without them hovering.
Mkrombeen
Feb 21, 2013
I have been in the market for a new car for a while now. I stopped into Betten Honda to look around and was very happy with the staff member who was helping me, Chris Cornell. The staff is knowledgeable, helpful, and not overly pushy.
Rob
Feb 21, 2013
Chris Cornell was extremely helpful and professional. I usually dread the car shopping experience but Chris made it thoroughly enjoyable. Because of my experience with Betten Honda and Chris specifically, I will be referring my friends here as well!
JCHonda
Feb 21, 2013
Chris made it easy for me to buy my new CRV. He did not pressure us and we got a great value for our trade and the payments we wanted. He was by far the best car salesman we have ever dealt with!!! Everyone at the dealership made the experience great including Joe the manager and Tom the business manager!!
Shabong
Feb 21, 2013
I went to the dealership during my research phase to decide the best fit for me. I told Chris up front that I was many months away from buying. He still gave me excellent service and answered all of my questions, unlike other sales people who once they found out I was not buying right then they brushed me off. Chris made sure my experience was top tier. I will be buying my next car through him because he has access to Honda, Hyundai, GMC, Cadillac, Chevy, and Buick. Doesn't get much better then that!!
Megan
Feb 21, 2013
Great customer service! I felt like Joe Holstine and the guys at Betten really cared about helping me find and purchase a newer car. I was very happy with the whole process! I referred my best friend and my boss, in turn my boss referred his family to Joe and the team!
Sarah Williams
Feb 21, 2013
Joe Holstine has helped me out tremendously over the last year. My old vehicle needed some repairs and while it was getting fixed in a quick and timely manner, Joe offered to let me drive a rental car until the problems were fixed. It was very, very helpful. Also, I purchased my 2011 Hyundai Sonota from him and I could not be happier. He was knowledgeable on all aspects of the vehicle and helped me find the perfect car. I would highly recommend him to anyone looking to buy a vehicle.
Tawney
Feb 20, 2013
I upgraded my CR-V to a 2012 last year with Joe Holstine. He was very personable and easy to work with. He got my husband and I a great deal and we couldn't be happier with our purchase. I would and have recommended Joe and this dealership to quite a few friends and family. The staff is super friendly and go out of their way to help ensure you have a good experience while shopping for a new or used car!
Bonnie Buckley
Feb 20, 2013
We are from Grand Haven, Mi. and were out looking for another truck for my husband's business. We shopped several different places, even in Coopersville, where we found a truck we liked, but thought we would just check a few places in Muskegon. We stopped by Betten Honda, not really thinking we would buy something there as we liked the truck in Coopersville. We were welcomed by a young man by the name of Joe Holstine. What a nice young man! Started out just showing us some of the types of trucks we might be interested in. No pushing, no pressure. LOVED THAT!!! I was all set to have my husband buy this one truck and he just didn't want to spend that kind of money so we walked away. We left. About a week later we went back to look at the truck again. Met up with Joe again and he patiently took us through all the trucks again going back in and checking on prices and information about various trucks. We finally narrowed it down to two and ended up buying one. Joe was so helpful and patient with us and my husband said he came back to look at the trucks again because of how Joe treated us. With respect!! A couple of older people just not being able to make up their mind and Joe stuck with us so patiently. The Betten Honda dealership is so pleasant, clean and welcoming, we truly enjoyed coming in there. My husband is so happy with his truck it makes me SMILE! THANKS FOR EVERYTHING JOE. WE'LL BE BACK IN TO SEE YOU WHEN WE WANT TO BUY OUR NEXT CAR! :) :)
Gregory
Feb 16, 2013
I purchased a 2013 Accord Sport. Joe Holstine was the salesman who "quarterbacked' the deal, and did a great job. I always felt comfortable and not pressured in the least during the entire buying process. His honesty and knowledge of the vehicle that I was interested in made me feel that I had picked the correct car for my needs. Not only was Joe a pleasure to deal with, but everyone else at the dealership was as well. Sales, management, parts, and service all friendly and knowledgable. Nice facility. I now have 7000 miles on my new honda and can say that my after sales experiences with the dealership have all been very positive. I would consider Betten Honda to be a best in class based on my personal experiences and recomendations from others. Thanks Joe and everyone else who put the customer first and make them feel special. I look forward to doing business with Betten Honda again and again. Thanks Joe.
Sue Anderson
Feb 15, 2013
What a great experience purchasing my Hyundi Elantra. Joe Holsten went above and beyond to not only put me in a auto that fit my budget but is getting 25.5 mpg city driving. He was very knowledgable and patient as we test drove several autos. Adam Hopma and his team were extremely helpful through out the whole process. I will be going back when I need my next ride. May God bless you all
DSP111317
Feb 12, 2013
Great facility and selection of new cars. Sales staff did not pressure me, only offered to help. Best member on staff was Chris Cornell. Seemed very smart and helpful for being a younger salesman. Would buy from him again.
HondaLove
Feb 12, 2013
Chris was very helpful. He made the process very easy and fun. He was not pushy and answered all of our questions! I recommend anyone looking for a new or used vehicle to contact him!
Diane
Feb 7, 2013
Very friendly, helpful, informative, believable. Gave me confidence that I will get good service when I need it. If I don't I will let you know. :)
dbogue
Feb 7, 2013
The best Automotive Dealer Customer Service I've personally ever experienced!
CulliFan
Feb 5, 2013
Thanks Mike Culleton for your invaluable advice. I saved a ton on my car -- no kidding -- because of you and I wholeheartedly recommend you to anyone who's going car shopping. Promotional Code: PC12312011
Lori
Feb 5, 2013
I have never felt so cared for while purchasing a vehicle, as I did while working with Betten Honda. Everything was smooth from start to finish and Joe went out of his way to help me. I will never purchase another vehicle unless it's from Joe. Looking for an honest, upfront and caring person to purchase your next vehicle from, Joe Holstine is your guy!!! Thanks again!
KBjeep
Feb 4, 2013
I liked my experience there so much that I referred my mom within a week of buying my new car through Joe. He was very helpful even 4 months since I have bought my car with any help that me or my mom have needed. I will for sure be back and be sending more of my family and friends to work with Joe again.
Happy Honda
Oct 24, 2012
Our experience at Betten Honda was great. Our salesperson, Patrick Kleyn was very knowledgable about Honda and very helpful for us. He answered all our questions to our satisfaction. It was a pleasure doing business with you. Oh, and we love our new Honda.
Kristy21
Apr 22, 2012
Great customer service at Honda. Thank you Scott Hamilton for everything you and your team did for us :)
Terri
Feb 27, 2012
Mr. Scott Hamilton is always eager to assist me in any way... we will NEVER buy another car unless it is from him! He is definately an asset!
Honda Driver
Jan 31, 2012
I was very happy with the way I was treated by Len, the service writer. After the diagnosis of my car's service problem, he informed me of the cost of the repairs, which was less than I anticipated, and then the work was done quickly and professionally! A 100% satisfactory experience!
bummer
Dec 2, 2011
Scott Hamilton was a pro and very helpful and I would buy a car from him again and tell all of my friends and family. Thanks Scott for all you do.
What’s more, Betten Honda of Muskegon has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Betten Honda. Check out the listings today to find the right car for yourself. Betten Honda is definitely the best place to buy used cars online.