Used Cars for Sale at Bickford Ford in Snohomish, WA

Tomhud

Aug 22, 2016

Great no non sense sales experience and awesome functionality walkthrough. A no pressure finance closing. All the guys were prifessional and friendly. Did not feel like the typical dealership experience.

Carnut

Aug 21, 2016

This was an excellent experience for my wife and myself. It was a great experience from sales through the delivery. The Bickford Team has it together! This was my second purchase and will be the next one as well.

Darrell

Aug 20, 2016

Randy, Fred and Michael worked very well together to provide a excellent buying and delivery experience! From the first contact with Randy when starting to look at new trucks to the final contact with Michael walking me through pairing my phone and the other technology features, I have enjoyed my interactions with everyone at Bickford, and feel that I have made three new friends!Having researched all manufacture's 1/2-ton new trucks, and driven other trucks at other dealerships during the buying process, I am absolutely convinced that Bickford Ford provided the best price available in the area right up front.Randy was very easy to work with, listens very well, treated us with respect and had the experience to help us think through the buying and financing process.Fred handled handled the document prep/financing/closing very well, explaining everything that needed to be signed at the level I needed it explained.The delivery of the new truck was seamless, as Michael walked me through pairing my phone, setting up other technology preferences and took me through a tour of the technology systems menus. Throughout the whole process I never felt pressured or rushed in any way. Great job Bickford Ford!

Michelle

Aug 17, 2016

Really appreciated the respect and "space" my husband and I were given while looking into, and then making our vehicle purchase! Also appreciated being provided the facts so we knew we were getting a good deal! Thank you Russ!!

mustangguy

Aug 11, 2016

Great experience, wouldn't change a thing! Highly recommend this dealership! I'd heard good things about Bickford from a variety of individuals. Turns out, they were all correct!

Tami Cooper

Aug 5, 2016

This is our first time at Bickford Ford and we bought a 2013 Toyota 4Runner. My husband kept saying that this was the easiest car buying experience he had ever been in. Everyone was polite, courteous and really wanted us to have a good experience and have a great car. Thank you

REBART

Aug 5, 2016

Our experience in purchasing now 2 new vehicles has been excellent each time. The sales and finance teams do what they say. A refreshing way to do business

TaylorSwiftFan

Jul 19, 2016

Bickford Ford is the best!They have always treated us excellent and transactions have been painless and stress free.This is the fourth car we have bought from them and they gave us the best possible deal!A special thanks to Eric and Michael for all the work in getting us the best possible deal!

Frankie

Jul 13, 2016

These folks are very professional friendly and not the high pressure type that you normally see.They were able to get fast financing for me as well.

Jeff S

Jul 12, 2016

I had worked with Dave Burlison previously purchasing fleet vehicles for my former employer so when I retired it was a no brainer. He made it as painless as possible. I liked the service and the delivery specialist Michael Holden was particularly informative given all the new technology.

kmr

Jul 4, 2016

I have been looking for a year for a new expedition, went to Bickfords to look and found a great deal. The salesman Erik Sundvor was honest and easy to deal with. We made a deal on a expedition, I love my new car. I would really recommend Erik to anyone looking for a new car. Michael Holden was really helpful with the technology on my car. I am going to set up a meeting with him to explain all the new stuff on my car. Thank you for a nice experience getting my new car.I

Ronda

Jun 23, 2016

Car shopping is not my favorite thing to do. But at Bickford Ford it was a no hassle experience. I had went to another dealership before and ended up walking out because of the staff. I love my new escape and will recommend Bickford Ford to all my friends.

Monica

Jun 20, 2016

Absolutely the worst in service.. I bought a new 2015 escape. Sense I've had it brought it to the service dept 3 times to fix the blue tooth app. Still not fixed. Now I have to take it in AGAIN.. Along with the drivers side seat belt retracts slower that molasses in January. I asked them to fix that as well. Twice, There response when I picked it up, It works just like the other side.. Ugghh. Of course they don't do loaner cars, so I have to take my husband's truck which is a headache for us both. The one time I used there drivers service. She was so rude. I will never use that again either. Lost paperwork, not organized. Just not overall good customer service. So NO, IM NOT HAPPY WITH FORD AT ALL!!!

Sad

Jun 16, 2016

Andy is very good at explaining how the apps work and we had a good time with himBut we don't have much good to say about Dan in service we have a problem with the head liner and we showed it to him and he said its not covered we told him that the car was new and only had 10 miles on it but he said talk with Dave not him and he walked off

Andy Botts

Jun 13, 2016

Thanks to Chris Nunley and Mike Holden for making this purchase an enjoyable experience.They were able to get me exactly what I was looking for at the price I wanted to pay. I recommend them and the dealership and will be using them again for future purchases.

Brian Ducher

Jun 8, 2016

I am a 15 plus year Bickford customer and once again they exceeded my expectations. Dave Burlison did an excellent job with the purchase of my "Dream Car". I would not have entrusted buying this vehicle from anyone else. Kudos also to Andy Sullivan for bringing me up to speed on the functionality and capabilities of this beast. I know it is in good hands in the future with "Buff" (Roland S.) in the service department taking care of my baby.Thanks Again,Brian D.

seattlepiper

Jun 1, 2016

We have bought more than one vehicle from Bickfords and have had a great experience each time. We were looking for a larger vehicle than our Ford ranger to haul grandchildren and their Greatgramps who is having hip surgery. We worked with Dave Burlison and as always it was smooth and Dave is like an old friend who wants you to get the right fit in both vehicle and financing. Thanks Dave the Transit connect is working out just fine. The delivery tech. Andy was great as well and made sure we knew the features of the car before we left.Greg & Kathy

Soccer guy13

May 31, 2016

Looking for a new/used vehicle for my daughters first real car buying experience. Selected one felt it was bland with no bells. Asked to see something in a similar price range and kinda nailed it on the first try. Appreciated the no pressure sales especially, as well as working with our credit as it is. Pricing was appropriate for the kbb pricing etc... turned out a very slightly used vehicle can have a bit more fun with features and comfort. Very happy with the purchase a week in. Was also very impressed with the tech dept. and his ability to clearly and concisely explain all the features.

cars,dick5846

May 24, 2016

We had an outstanding sales person Dave Burlison. Have had bad experiences with other car buying so it was a pleasure to work with Dave.

KennyGT

May 24, 2016

This was my first new truck purchase, and my 3rd vehicle from Bickford Ford and Russ S. I had visited the dealership multiple times looking and driving the New Ford F150 before the actual purchase. Each visit Russ was always professional, patient, and knowledgeable regarding my truck questions. The entire purchase process felt quick and completely stress free. This purchase experience continues to be the many reasons why I will continue to come back to Bickford Ford for my cars and trucks.

steve p

May 24, 2016

very refreshing sales experience at Bickford with no pressure ! I have had different experiences at most other dealers with lots of pressure wasting several hours of time and no vehicle.

Marmau

May 23, 2016

Was in the market for a lightly used Explorer or Flex. Found the car on this website and went up to go see it. The salesman Jeff W was great. Had the car ready out front when we pulled in. Gave me the keys and left me alone while I looked at it. Let me test drive it alone. He answered all my questions, or if he couldn't, found the best person to do so. No pressure, no hassle - how every dealer should operate. We had our two young kids with us (who happened to have just come from daycare and neither took naps). Everyone there was great to the kids. Easy negotiation. If I'm ever in the market for another Ford, or a used car they happen to have available - ill certainly make the drive up to buy from them again. Will recommend to everyone.

PLEASED

May 20, 2016

The dealership and all the personal are very people friendly and helpful. Came by auto 300 miles to complete the car deal. Liked the full tank of gas put in the new auto free of charge. The ford was washed and ready to take. Thank You

Kent

May 19, 2016

After previous experiences at a couple of other local dealers, where I was told I'd be getting a survey and that "any rating you give me less than a 10 (out of 10) is bad", I heard none of that at Bickford. There was never any pressure, and no coerced ratings - instead there was a desire to get my order right. I'd buy there again in a minute.

darby789

May 16, 2016

We had a very positive experience at Bickford Ford. We were buying our 3rd Expedition, so we knew what we wanted. Our Salesperson, did not waste our time, and he helped us get the best price on the vehicle and our trade-in. The atmosphere was friendly and everyone we dealt with was competent and helpful. I would definitely recommend Bickford Ford.

Lonnie M Gibson

May 16, 2016

I came in, picked out a truck, and drove it home in about 2 hours. Fair prices. The down side is that it is forcing me to write more words here so I can get a free oil change so lets see, well the weather today is overcast.

TruckF150,Ed2016

May 16, 2016

My wife and I were able to come in and walk around the lot and look at all the trucks on our own and pick out what we wanted with no sales personal following us. when we were ready we just walked in the store and were greeted there by a salesman.

Pastime

May 8, 2016

Word of mouth is powerful advertising. I went to Bickford based on my son's experience in purchasing six new pickups for commercial applications over five years. They finally stopped shopping elsewhere....Bickford had the best price, best service and best sales staff! My son in law is employed by a company that buys all commercial vehicles from Bickford. It's hard to argue with success. My experience has been superb!Todd and Andy know how to make a sale a grand experience.

Pickupman

May 1, 2016

Buying from Bickford is a low pressure experience compared to other dealerships financing was easy to get done and be on the way out the door love our new truck.The tech guy was great and helpful with setting up our phones into the truck

Malia P

Apr 29, 2016

The whole experience was very positive and I left there feeling excited about my decision to purchase from them. I would highly recommend my salesman to family and friends. I really appreciated that the dealership provided a tech to explain all the features of the my vehicle. He was very thorough and patient!

HappyCamper

Apr 28, 2016

Between the sales, finance and tech associates all pertinent questions were answered clearly. No one told me what I wanted, rather they asked what I wanted.Night and day difference from other dealerships.My only regret is that I did not do business with this Ford dealership many, many years ago.My sales associate found me the vehicle I wanted in the color I wanted with the options I needed and that, as we say, is that.

charsford

Apr 15, 2016

I have been a long time customer, the sales people are great but recently I had a problem with the service department. My Escape was clunking when I put in drive when it was cold. I call the service department and they told me that this was normal and did not offer to look at it. I did not think this was normal so I took it to another Ford dealer and they found that the transmission fluid had contamination and the internal componets were damaged. They had to replace the Transmission. I am glad that I did not listen to Bickford

Ford Guy

Apr 14, 2016

Bickford has the best staff and service in the Northwest. We have bought in excess of a dozen vehicles from them and come away EVERY TIME feeling GREAT about the experience. They are efficient, friendly and VERY Professional. In a word they have their act together. We have bought other vehicles from other dealers and the ONLY one that even compares is Barrier Mercedes in Bellevue. Every vehicle purchased, from dump trucks to the most awesome 2016 F150 Limited we just purchased is everything and more than we expected. Todd Spradlin and Teresa are the VERY best. Now they have Andy the Tech guy going over all the bells and whistles which becomes a great addition. For those of us who hate to read the manuals he is a God send. When I thought Bickford couldn't get any better they prove me wrong every time.

gvt

Apr 12, 2016

I haven't bought a new car in years because of past experiences. This was an awesome experience with the Bickford family of employees. I would recommend Bickford Ford to all my family and friends.

Jduffy216

Apr 1, 2016

I went to Bickford at the recommendation of two different friends. Both have had multiple and very positive experiences there. One of them has made three purchases from Bickford and the other two. I found Bickford to be everything they said it was.I normally despise the whole car buying transaction experience. Dan Hudson and Jeff Wing made the purchase of my new truck a very easy and stress free experience. Absolutely no pressure and they really valued my time. They did everything they could to make me happy with the deal I was getting, then arranged the financing and delivery in an extremely efficient manner. They understood that I didn't want to hang around the dealership and play the usual cat and mouse games. It felt more like a family environment while I was at Bickford.They had to get my truck in from another dealership and that went smoothly as well. The paperwork was completely done when I arrived and I could have been out of there in no time. I stuck around when offered a tech to go over the features in the new truck. Andy Sullivanhelped us out and did a great job, again, efficiently as possible. He knows how to explain the technical aspects of the truck in a manner that is easy to understand for a non-tech type.I highly recommend Bickford and especially the guys I worked with. Thank you for taking a process that is normally stressful and making it so easy. It is the first time I have gone through a car buying experience without buyers remorse or feeling frustrated with the process and/or the sales persons.

Mike M

Mar 25, 2016

We appreciated not being pressured. Darren showed us several trucks, and was very informative on the different models. We drove a couple, and ended up with a very nice F-150 Lariat. Theresa made short work of the purchase. She even found a lower finance rate than my credit union offered. Michael gave us a brief but thorough overview of the technical features, helped sync my phone - and we were off.

Triple7

Mar 25, 2016

I really really good after purchasing my new truck from Bickford. Now I am very happy every time I have to take it in for scheduled maintenance. The service department really does take care of their customers now matter how small of a question or concern. Not just when you are buying, but the entire time you own your vehicle. It they think this will keep customers coming, they are correct. I will keep going back again and again.

Jim345

Mar 17, 2016

My salesman was Jake, but due to the way I purchased the Explorer I had very little interaction with him. Mike Holden, who went through the car with me, communicationed very well and was very knowledgeable about my explorer.

Bill S

Mar 15, 2016

Traditionally, we have hated the vehicle buying experience. Our experience at Bickford Ford was definitely atypical. The sales process was zero pressure. We bought a vehicle that had incentives that were as low as the dealership was willing to go. The price was fair and there was no dickering. We set an appointment for a test drive and our sales contact Mike Mauer had the truck pulled up and ready to go. We had a private test drive, without a sales person, and were able to take the vehicle home to make sure it would fit in our garage. We loved it, decided to buy it, and had a very easy finance experience with Teresa. No pressure at all for the extended warranties, gap coverage, etc. Our preferences were definitely most important. Our only minor complaint is that we had filled out the credit application a few days before on Bickford's website, but still had to wait a fair bit for our financing appointment due to waiting for a positive response on our credit. Michael Holden, the technology and delivery specialist, gave us a very comprehensive overview of the extensive features of the vehicle, and clearly loves his job and working with the customers. His enthusiasm is infectious and got us even more excited about the features of our new vehicle. His knowledge of the extensive features of the truck was impressive, as was his ability to convey them to us as customers. We definitely recommend Bickford Ford for a pleasant vehicle buying experience.

Duke1959

Mar 13, 2016

I have purchased several vehicles from Bickford Ford And once again must say they were very helpful and I would highly recommend them as a place to purchase a car or truck

Elise

Mar 9, 2016

My old car died at 6:00pm on Tuesday. I met with Jeff on Wednesday at 5:30pm. He was patient and kind, explained the difference between models, provided the financing information for both models, and assure me the banks financing decisions would be available by 11:30am on Thursday. Sure enough, everything was set by noon the next day. Travis picked me up at the shop after I returned their loaner and drove me to the dealership where Jeff met me. After we went on a test drive, he introduced me to Teresa, who already had all the documents ready to sign. Teresa then called Jeff back and he introduced me to Michael. mIchael did a great job explaining the technology of the vehicle and answere every question that I had. At NO time did I feel any pressure, manipulation, or coercion from anyone. In fact, as I drove home in my new car, I wondered if I really had just bought a new car because it was as easy and stress free as buying a can of soda at a grocery store. Bickford Ford is Amazing!

jp_k

Mar 9, 2016

We came to Bickford looking at F150s to replace our dependable old workhorse. We found the truck that fit our budget and needs and we pleasantly able to agree on price that fit both parties. No pressure, no tension. All things considered, a good purchase experience!

New Truck 61

Mar 7, 2016

I went in with a list for the truck and all the options I was looking for and was very impressed with the kind of friendly and courteous service that I received. Not only did the sales person answer all my questions but brought in the truck I wanted with the options I was looking for and it was there the next day.

hotdog

Feb 25, 2016

we what to thank Cayce Miller for hes help in doing this , he is real good at his job. I would also like to thank Matt Rice for helping us with all the toys in the inside of the car,there is a lot going on in there. Thanks agin for all your help.

Jason1986

Feb 17, 2016

The reason I went to bickford in snohomish is because the sales team made me feel at home. They didn't pressure me into buying a car and did everything to help me in making the right choice. After buying my car I had the peace of mind knowing that I got a great deal and had been taken care of, Thanks again to Darren, Dave and Michale for taking such great care of me and if and when I decide to buy another car I will definitely be taking my business back to bickford in snohomish.

Doctordyno

Feb 14, 2016

It was absolutely the best car buying experience we have ever had. Our salesman, Casey, NEVER pressured us but gave clear answers to all our questions and then let us be in charge of our decision. The paperwork at the end was fast, courtesy, again no high pressure to buy extra warranty stuff yet explained so we knew what we didn't or did want. The whole process from beginning to end will absolutely have us return and recommend! GREAT JOB staff at Bickford Ford!

Les

Feb 9, 2016

I bought a new 2015 F-150 at Bickford and my wife and I agreed it was the best vehicle buying experience we have ever had in our 40 years of marriage. Very low pressure, small town atmosphere and while other dealers I visited were dishonorable Bickford was a very honorable dealership to work with. My salesman was Mike Mauer and he did an awesome job with all aspects of our sale. Would highly recommend him. Matt Rice was also a nice addition to our experience. In this day and age with all the technology on these new vehicles it was very refreshing to have a person that it was his job to explain all of this to us. The follow up from both these guys has been great. I have already recommended Bickford to several friends and they get a big thumbs up from my wife and myself....Les

Sgbikerdr

Feb 6, 2016

I ordered s Ford F350 from Chris Nunley at Bickford Ford last fall and took delivery on 2/4/16. The entire process from ordering to taking delivery went flawlessly and on time. Michael patiently and completely explained the many features to me of this truck.,.and there are many! I also broke habit and purchased an extended warranty because of a believable and understandable explanation of its terms by Teresa. I also visited the parts department for floor mats and received excellent help there as well. I have been in the retail business for 41 years and know the challenges of getting all staff to strive for customer service excellence and can say that each of the five people at Bickford that helped me did a five star job! I have purchased 26 cars/trucks over the years including Toyota, Lexas, Honda, Volvo, Mercedes and Porsche and rank Bickford right at the top in customer experince in my case. This review may sound like I have a relative or other close connection to someone working there. I do not, but just received the kind of service one hopes for and that deserves recognition as such!

Rustrocket2

Feb 5, 2016

What a great bunch of people that work at Bickford Ford..From Eric McCarthy, the salesman to Michael Holen who showed us all of the fancy options, it was a very pleasurable experience. We would recommend this dealership to both friends and family.

Les

Feb 2, 2016

I am 62 years old and I just recently had the best car buying experience of all my years at Bickford Ford. Small town feel dealership with low pressure and stress involved in the buying experience. They were willing to deal on my trade and came close where I had hoped to get. They had a very good price to begin with considering their discount and rebates on the 2015 F-150 I was looking for. I would highly recommend this dealership and especially our salesperson Mike Mauer. In addition, Matt the technology guy was extremely helpful before we left with our new F-150 helping us to understand all of the technology involved in our truck......................Hope this helps

robertoexpedition

Jan 26, 2016

Dealing with Bickford Ford was very straight forward. They were very helpful in explaining the features of the Ford Expedition I was interested in. They provided a list of dealerships where I could go to see vehicles with the interior and exterior colors they did not have in their lot and which were of my interest. This gave me the confidence I needed to order the new vehicle from the factory.When the vehicle was delivered to their dealership from the factory I did not have a ride to go and pick it up. One of Bickford Ford's drivers drove over 50 miles roundtrip to to get me from my home to the dealership to take delivery of the new vehicle.Jeff in Sales and Fred in Finance were very thorough in the explanation of the business aspects of the products I was buying.Michael and Matt (Technology and Delivery Specialists) were instrumental in explaining very clearly the operation of different features of the new vehicle.

wallydog

Jan 23, 2016

This is the 4th vehicle I have purchased from Bickford Ford. Dave and Todd are great to deal with. I appreciate thier no pressure sales and the fair treatment I have received over the years. Im enjoying my new F150 Lariat. Thanks Bickford for the years of great service.

seid37

Jan 19, 2016

Having known Russ Sumpter for years I knew my experience would be good at buying a new car, But I was mistaken. It was great! I had a bad experience elsewhere years ago. No stress here. I got what I wanted. And then for the frosting on the cake there was Matt! I learned so much about the car. I really enjoyed my time with him. Thanks so much to Bickford Ford. Jim Seidell

Beth

Jan 15, 2016

I recently went in specifically to purchase a new C Max hybrid after having previously purchased a used car from Bickford Ford and based on my previous experience knew it was the way to go. I was not disappointed as again I was met with professionalism and appreciation for my continued business. Dave is my go to salesman and Matt did a fantastic job of going over the many bells and whistles of the technology in a C Max. There will most likely be more to learn but I feel confident that the people at Bickford will readily be there for me. Thanks for the awesome service.

Tcooper516

Jan 15, 2016

I find Mike and Matt to be extremely professional. They listen to my needs with out judgment . AN NO PRESSURE. I will continue to do business with backfired ford. And recommend them to all my airline employees . Keep up the good work. An go HAWKS ! Lol

truck15gare

Jan 13, 2016

We recently had the pleasure of working with the sales staff at Bickford Ford in Snohomish, WA. My husband and I have purchased our last 4 vehicles and a horse trailer from the friendly, professional staff. Randy, our personal salesperson takes us through the no pressure process and before driving off the lot with our new F150 Matt synced our phones and made sure we were comfortable with all the new tech in our truck. Thanks Bickford. A hometown business we want to go back to and tell our friends about.

Lmolivas

Jan 5, 2016

I requested information on a vehicle online, Erik replied within minutes, the next day I went to the dealership, did a couple of test drives and went home on a new mustang ecoboost. As easy as it gets.

Boots

Dec 10, 2015

I typically do not write reveiws, but my car buying experience with Jeff at Bickford Ford warranted a review. I found the truck online that I wanted, but wanted to make sure it was still on the lot at Bickford and available. Jeff immediately started to send me pictures varifying that it had not sold, and it matched the criteria I was looking for. We came to an agreement, and had papers signed in about an hour. I'm extremely happy with my selection but having that kind of positive experience purchasing a vehicle, made me that much happier with the truck...I also would like to extend my appreciation to Matt who did an outstanding job explaining all the bells and whistles my new truck has to offer. His titie as "Technical and Delivery Specialist", is a perfect description. He really did a nice job explaining in detail any questions I had that needed to be answered. Great job, I'm sure I'll be back soon for my families next purchase....Shawn M

G.Smith

Dec 8, 2015

Wonderful service with no pressure. Family atmosphere and I could not have had a better experience. the employees were friendly and knowledgeable. I highly recommend Bickford Ford without reservation!

lmbkovanorden

Dec 8, 2015

I really loved the whole experience at this dealership. I had heard about their reputation and they have always been a good neighbor to the community of Snohomish. So when it was time to look for a car I went here first. I've purchased maybe 5 vehicles off lots and this by far was the most pleasant experience I've ever had. I've had the hard sell, the game playing the good cop bad cop gang up (it made vehicle buying an not so pleasant experience.) Randy gave me the information and with a large selection I needed to make a good choice for the family. I was given plenty of time to contemplate my decision with no pressure. When I couldn't get the one I wanted Randy showed me other options which would work for me and it turns out I love this vehicle even more then my first inclination. Each person along the way made it as pleasant as possible. From sales person, to paper work and both Technical advisors for this none techno savvy person. I'm going to buy a new truck from them next!

srgrumpy

Dec 8, 2015

Having searched for some time I located the used 2014 F-150 Tremor that I wanted at Bickford Ford. I did have some concern with traveling up from Tacoma as I normally would buy a vehicle from a local dealer. I have to say I was really impressed with the customer service and "Swede" my salesman. In fact I would make the trip again and will do so to purchase my next vehicle when it is time. Super people that care about the customer in every way, no pressure, no issues, everything about the process was exceptional.

vern&toni

Dec 8, 2015

We were very impressed with our no pressure quality buying experience at Bickford Ford. We were given a fair price for the 2014 Ford Tarus that we purchased, and there was no haggling, or pressure tactics by are salesman, Swed Johnson, or the sales manager. In fact we never met or saw the sales manager. They even allowed me to take the vehicle home so my wife could check it out. I had the vehicle for over an hour and a half with no questions. The entire experience was very positive. After agreeing to purchase the vehicle, the positive experience just continued thru the paperwork process, and the excellent training we were received from Matt about our new vehicles tech systems. The entire experience was excellent, and I have no reservations about recommending my friends and family to go to Bickford Ford when considering their next vehicle purchase. I will diffidently go there first.

Byrdman

Nov 21, 2015

The salesman was great. No hard sell and he listened to what I wanted and he got it for me!All in all, a very nice experience.

Randy34

Nov 13, 2015

I just bought the new f-150 crew cab xl model and Randy and Matt were great to work with. Tried two trucks and bought the one that was a little more basic. No pressure to spend more on the next level of trim Thanks Randy and Matt

Burrell

Oct 30, 2015

Just purchased 2014 Escape from Bickford. Our sales agent Erik worked diligent helping us find the vehicle to fit our needs. Michael delivered to us the entire experience of all the features of the car. Fred worked with us on the extended Premium Care warranty explaining all the details. Overall the best car buying experience ever encountered. We will be back next time in need of another vehicle and are telling our friends about our buying experience with Bickford.

Chris W

Oct 29, 2015

Just bought a new 2015 F150. We had visited many dealerships and this one by far was the best! No deception! No pressure from the finance guy! Exactly what we wanted for the price we could afford!Buying from these guys there were no hidden "gotchas" and no pressure to buy additional services.Definitely will buy from these guys again.

Mason

Oct 29, 2015

I was initially surprised by the solo test drive. It was nice to be able to drive the vehicle by myself. There was no pressure to buy the car or any extras in the finance office. Overall this was a great experience.

Don at D&G

Oct 24, 2015

Eric did a great job as my salesman very informative not pushy seemed very honest and genuine great experience and Matt did a very good job explaining all the features of my new truck also a great experience our company has purchased 5 new trucks over the years and will continued thank you very much Don D & G

Fordman

Oct 24, 2015

My first new car buying experience that was painless and stress free. communications with the salesman, finance manager and tech specialist was excellent. First solo test drive in my fusion without salesman was also a surprise. I could concentrate on the driving experience without salesman talking and distracting me. I would definitely recommend this dealership to anyone interested in a new or used car.

LeAnn

Oct 14, 2015

Mike M. was patient and helpful. He answered my questions. He was not pushy. A nice guy who felt genuine not phoney as some salespeople do. Appreciated our tech savy teacher for going over the bells and whistles in our new car. He was great. And the fellow who went over our final paperwork did a great job. I think his name is Chris and hes been there for 20 plus years. The dealership in general gave me a positive feeling about buying and servicing my car there.

Washoakie

Oct 13, 2015

We have now purchased two trucks from Bickford Ford and will continue to purchase vehicles from them in the future. We love the no pressure sales and knowledgeable staff. All of our questions were answered and Jeff Wing spent time to getting to know us better. Matt was very helpful in explaining all the tech in our new truck.

S. Yeazell

Oct 3, 2015

Going to a car dealership usually feels to me like swimming in a shark pond; but not true at Bickford Motors. It felt more like a pleasant afternoon excursion. The entire culture is different at that dealership. No one was stressed, people weren't competing with each other, nor pressuring me to buy things I couldn't afford and didn't need. The people who work there are happy, gracious and professional, and there is a strong sense of community. And I was blown away by the service I received, not only by the salesmen who helped me but also by the finance department, who checked multiple lenders to get me the best financing; and by the tech wizard who spent a good 40 minutes with me, teaching me how all the bells and whistles in my car worked, and then gave me his email address and phone number in case I had any further questions. All that for a used car purchase. I have never had such an experience in a dealership; and I doubt I will ever buy a car anywhere but Bickford.

Bickdord

Oct 2, 2015

All about the customer, Darren made sure we were in the right car for our family. Didn't look at us as a number and throw is in whatever was there, he took the time to find the right vehicle for us and stayed bellow our budget and didn't push the biggest thing he could find. Thank you to the Bickford family for making us feel welcome and comfortable. One of the last companies that truly has great customer service.

ford4us

Sep 30, 2015

Recently bought a 2015 Ford Focus SE. I was out of town when my husband picked up the new car, yet was able to drop into the dealership later and given complete overview of features. Very pleasant experience. No pressure by sales staff.

Jonna C.

Sep 29, 2015

Recently drove off in my new Ford Flex! Working with Bickford was smooth and easy and the service was great. I was able to take advantage of a promotion through BECU/Bickford which lowered my interest rate by a half percent! All of the sales paperwork was thoroughly explained and I did not feel pressured to buy into more than what was necessary for my budget and family. Matt the technician walked us though all the amazing technology and I now better understand my navigation, touch screen controls and fancy equipment. And I mean FANCY equipment! Overall my experience was excellent and I recommend Bickford for anyone shopping for a new or gently used car! - Jonna C.

vernlittle

Sep 21, 2015

Michael Holden was such a pleasure to work with, I actually learned a great deal with his technology review of my new truck. Went through all the details and then offered anytime to just stop by if I have any questions. BICKFORD should be really happy with such an awesome employee. Thanks Michael for spending the time.

RangerDoc

Sep 14, 2015

Today we completed the purchase of our fourth new vehicle from Bickford Ford. Just a bit over three weeks ago I purchased a 2015 F150 XLT Crew Cab and today my wife drove home in a 2016 Ford Fusion SE. Apparently she could not stand me having the nicer vehicle, but I digress...Buying from Bickford is like no other dealership experience and as long as I can keep them they will be MY dealership. I can't imagine going anywhere else.Dave Burleson has taken so much time with us that it makes me wonder if he really has other customers. Michael Holden and Matt Rice are the tech gurus that spend the time to go over the technical features of your new car and are more than willing to help after the sale as well.I have honestly enjoyed buying cars from Bickford. I've had horrible experiences at two other local Ford dealerships so the treatment from Bickford is a welcome difference. Go there if you can.

Cavalier1

Sep 13, 2015

Had a great experience with Jeff Wing, just one thing. Bickford didn't honor the full Costco Auto Program discount. I had to haggle to 60% of the listed discount for a new Fiesta 2015. Even with this I still enjoyed the buying experience. The post sale technician, Matt was great!Thanks all!

Brock1258

Sep 11, 2015

I interacted with Jeff Wing and Michael Holden. They were very helpful and great representatives of the Bickford dealership. I will recommend them and your dealership to others. I love my new truck!

smithtm21

Sep 11, 2015

5 stars all the way! would give more if possible. Friendliest place Ive ever been to. very informative and patient, no pressure and no rush. i WILL return in future. I have bought 2 cars from this dealership. a 2014 mustang and a 2015 mustang GT. Bought both from Excellent Salesman Jeff Wing. Will see me back here and I will be asking for Jeff every time. As well as Michael Holden, very patient and tech smart when teaching me and going over all the features in my new mustang. Really enjoyed and had the greatest experience here. plan to bring family and friends here for vehicle assistance. Well done Bickford Ford. Love you guys.HUGE thanks to Jeff Wing and Michael Holden!!!!

Centaur

Sep 10, 2015

Matt Rice, Bickford Ford, explained the high technology built into our new 2015, Super Crew, 4WD, F-150 Lariat. Without his assistance we would not have been able to operate 10% of the valuable and desirable features. He was patient, thorough, answered every question and addressed every one of our concerns. Additionally, Matt Rice provided the required input and programmed the software to operate the way we need it. He also configured software to keep track of the truck maintenance requirements and enabled us to call up reports, on command, so we can schedule service when it is timely to do so. Because of Matt's performance, I would recommend Bickford Ford to any new car or truck buyer. More importantly, our future new vehicle purchases will be at Bickford Ford. Matt Rice's technological knowledge and skill is truly outstanding and his effort created one of the best experiences in 40 years of new motor vehicle purchases.. His actions reflect great credit upon himself, Bickford Ford, and the Ford Motor Company.Roman and Agnes MillettMill Creek, Washington

Lamp043

Sep 9, 2015

Dave Burlinson was great to work with, he was very patient with our deal since it took 6 months to finally get it done. Matt Rice was a real sport staying late till almost 8pm to walk me through the truck, and of course explaining things twice at times for me to figure it out. Highly recommend Bicbford Ford, this me second truck that I have purchased from them. My first one was a f350 crew cab diesel in 1999. My second purchase was f350 crew cab diesel 2015.

jo7catz

Sep 8, 2015

Russ was very helpful, yet low pressure. He got me exactly the car I wanted and walked me through the various financial options and rebates that were available.

newcarforus

Aug 30, 2015

We bought a new 2015 Explorer from Jeff Wing. He was informative, pleasant and not high pressure. It was a very different and enjoyable car-buying experience

jwcoffey

Aug 28, 2015

A very good local dealership. NO high pressure and very easy to work with. I will be back! My salesman Erick is a very pleasanr person to work with. He makes the experiance of buying a new car seamless and enjoyable. Matt set my phone up for me, no problem and answered all my questions. Good job!

Water44

Aug 28, 2015

Great staff and knowable employees. Got a great deal on my new F250 Super Duty. Talked me through all the new Bells and whistles. They did all my service on my 2012 F150 FX4 and they will do all the service on my new F250 Super Duty. Very happy customer.

Lori P

Aug 27, 2015

I purchased a Ford Edge from them recently and was happy with the experience. I never felt pressured to purchase anything. Darren is very easy going and patient and walked me through all the gadgets on the vehicle. Michael also helped showing me all the "high tech" stuff on it. I would definitely recommend Bickford Ford.

Andrea67

Aug 20, 2015

I recently purchased my 2015 Ford Focus and I must tell you that Jake and Matt made it an awesome experience!!! Jake was so accommodating not only to me, but my daughter and two grandchildren also. Great customer service!!! Matt took the time to walk me through every aspect on my new car, taking care to explain all the gadgets and gizmos. Thanks guys!!!!!

Dave White

Aug 20, 2015

I just purchased a 2015 Ford F150. Our buying process was second to none. From shopping around, to the sales staff and their IT dept for teaching us about our new truck!

trumpetguy

Aug 14, 2015

I had a very easy experience purchasing a new truck with Randy Thaut as my salesman. He answered all of my questions either by phone, or at the dealership. Even when waiting due to a busy day because of the number of buyers, he always let me know he had not forgotten i was there. Matt followed with a great run thru of all of the truck features. Everyone made this purchase very comfortable, and that the staff is always available for any further questions from me.

Dave456

Aug 11, 2015

Todd Spradlin did an excellent job answering our questions and explaining the features of the various models. Never felt pressured and enjoyed the experience. Matt Rice did a great job explaining the operation of the truck and set up of cell phone connections and other technology features. Overall Experiance was excellent and we will recommend Bickford Motors to all of our friends and family.

truckguy

Aug 11, 2015

Dave Burlison was very pleasant, never pressured us and was very knowledgeable about the truck we purchased. Michael Holden provided a very detailed explanation of the technology of the truck. Both men were very professional and courteous. Buying our truck was a pleasant experience and was pressure free. Nice to find that the fuel tank was full when we drove off the lot.

Steve2492

Aug 7, 2015

Matt and Erik did a great job no pressure sales from Erik. Matt went over all the features of the truck and was very helpful. I hate pressure from a sales person and I received none of that which was a great chance of pace. Matt took the time to answer any questions I had on the truck. Over all it was worth going there to buy.

Toma7070

Aug 5, 2015

We have purchased several vehicles from Bickford Ford before and once again Dave Burlison along with Michael Holden provided excellent service in purchasing our new Expedition. We look forward to many more purchases.Tom and Donna Agostino

gframe

Aug 4, 2015

A good business that treats its employees well and it shows. I appreciate that they are closed on Sundays to allow for the employees to have time with families, etc. Russ, a salesman, even came and picked me up to bring me to the dealership because I didn't have any vehicle at the time. I got a fair deal on a good car.

JuneauGirl

Aug 3, 2015

I have been looking at (coveting) Explorers for 3 years and knew exactly what I wanted. Bickford Ford was the only dealer that had exactly what I wanted and they worked with me to get the monthly payment to my goal. Everyone was down-to-earth and nice in the most non-cheesy of ways....I have zero regrets and have had no buyer's remorse whatsoever. Michael in particular was a very fun aspect of the experience as he enthusiastically taught me about my (very smart) car. I love my new super tough looking, incredibly intelligent, and also totally elegant Ford Explorer!! I highly recommend Bickford Ford - love that they are actually closed on Sunday meaning they are family-oriented and that they function as a team....and most importantly that the experience of buying a new car, which I was totally dreading for all of the stereo-typical reasons, was incredibly positive.

francess

Jul 31, 2015

working with Michael was awesome! He explained all the bells and whistles the car has...even the ones I didn't ask about. Great guy...thanks

Keith

Jul 20, 2015

Worked with Jake Berg and Matt Rice. We have Family in the Auto industry and normally purchase new vehicles from Family. However not this time. Everyone at Bickford did an amazing job, made us feel like we purchased from Family. The process was easy, will go back again! Bickford Ford is highly recommended, Thanks!

Cody

Jul 14, 2015

They were available to answer all of my questions from the beginning to the end. Helped me determine what truck was right for me, made the process of getting the truck easy and showing me how to work everything on the truck. Could not have asked for a better dealership or people.

Roger.Byler

Jul 14, 2015

From starting my new car search on line to walking through the door I was treated with respect. Jake contacted me via e-mail giving me the information I wanted on the Ford Escape I took for a test drive and then bought. After I made my purchase Matt was very good at showing me all of the bells and whistles on my Ford Escape. All of my questions were answered in a way that I understand and appreciated.

Pleased Senior

Jul 13, 2015

My experience buying a car two weeks ago went so smooth and worry free I still have to pinch myself when I see my new car in the driveway. When I got to the dealership everything was in order and I didn't have to wait and bicker with anyone and was not pressured at all. What a wonderful experience. The salesmen, Russ and Dan, were so helpful as was Michael when he showed me all of the bells and whistles I have to face when I sit in my new Focus. I love it and it handles so good! Thank you Bickford Ford.

Matt G

Jul 11, 2015

A friend of my wife recommended Bickford Ford. I was further encouraged by what I found on dealerrater.com. This was simply the most pleasant car buying experience I have ever heard. Our salesman Randy was a pleasure to work with. I never felt pressure and he definitely worked to find the car that I wanted. He worked with us to find the best deal really. Fred in finance was low key and just presented the facts. I'd not feel pressured at any point. This was a fair cry from my previous experience with the finance department at a different Ford dealership on a used car purchase. The final piece of my dealer experience was with Matt who took me through all of the features of my new car. He was patient, friendly, and knowledgeable. This was the most high tech feature rich car I have ever owned. The technology did not frustrate at all, it just worked.I would recommend Bickford Ford without hesitation and look forward to working with them over the life of my car.

truck buyer

Jul 11, 2015

Bought a new 2015 F350 4x4 from Jeff Wing. Very pleased with his knowledge about the ins and outs of the truck. No pressure, great guy to work with on buying a vehicle. Easy to talk to. Tech Michael Holden was great to explain the Sync system to us. Very pleasing to explain all the things with the system. Took his time and very patient, explained everything and told us to come back or call with any questions. Great place to buy a vehicle.

TheHofs

Jul 9, 2015

We specifically drove to Bickford Ford from Lynnwood when shopping for a new vehicle. We had test driven many makes and models. The Ford Escape was on our list and Bickford's came very highly recommended. The trip was worth it. We experienced the ultimate in no-pressure sales when we met with fleet manager, Chris. After our test drives, he shared all the different options available with different trims so we could decide which Escape would best suit our wants and needs. He gave us upfront pricing so we would also know the actual cost of what we wanted. After mulling over the different makes and models, we decided the Ford *was* for us. After a couple of days, our new Escape was ready. A lovely woman, Teresa?, had the paperwork ready and waiting when we arrived. All the paperwork was completed within minutes and then we were off to meet our new vehicle :) A very knowledgeable young man named Matt was there to introduce us to the Escape. He went over all the technology in the vehicle and showed us how to work all our sweet bells and whistles. He encouraged us to call with any questions that we might have about the new Escape.This dealership came recommended and my family will also be sure to recommend them to others.

Greg58

Jul 6, 2015

Have bought many vehicles from Bickford Ford and will continue. Great, no pressure, sales and finance team that makes the auto buying experience enjoyable instead of something to dread. Got a great truck at a fair price in a pleasant atmosphere. I would recommend them to anyone who wants to chuck the demeaning "dance" at the other dealerships.

TamiM

Jul 2, 2015

We recently bought a 2015 Ford Explorer Sport from Bickford Ford and we could not be happier. We were thrilled with the no-pressure sales experience, received a fair price for the car, and Michael did an amazing job showing us how to work all the bells and whistles.

Happy Muk Ford Owners

Jun 24, 2015

We love Bickford Ford...This is our second vehicle purchase from them. It is a little drive for us...and I have to admit I tried to find a closer Ford Dealership to go to. Could not find one that could beat their pricing or their customer service.

Debbie

Jun 19, 2015

This is my second escape I bought from Bickford Ford in Snohomish and would go nowhere else. You are treated like family. The salesman Randy Thaut got me a fantastic deal on a brand new car. The tech guy Michael Holden was fantastic as well! He explained all the bells and whistles for me in Laymens terms. I understood everything he taught me and felt very comfortable leaving the lot in my new car. He was really friendly yet professional. If you are considering buying a car new or used you gotta go to Bickford Ford in Snohomish. Don't forget to stop in and say hi to Michael and Randy.........

AB

Jun 17, 2015

Customer with Bickford Ford since 1986 when we met Dave Burlison. Dave has been our go to person in buying a car/truck as he is fair, honest and makes the process of buying easy and enjoyable. No games. Michael knows his stuff explaining technology in the new vehicles.

Retta

Jun 16, 2015

My husband and I purchased a 2015 Edge on June 4th. The process was painless. I don't really enjoy purchasing a car but the process at Bickford was great. We arrived and after a few questions for the sales person Jake Berg a shiny Red Edge appeared. Jake asked if we had any must haves, my husband gave him the list. Why bother looking at cars that weren't what we were looking for. After taking a test drive we decided that we would continue the process by discussing price and financing. That process went smoothly as well. We had two financing options offered in a very short period of time. I hate waiting. There was no hard sell to add any additional items we knew what we wanted. After we had signed all the paperwork and we were ready to go, Matt showed up to show me how to work all the buttons in the car. There were a lot of things to learn about the car but Matt was very patient. We plan on buying another vehicle in the fall and will definitely start our search at Bickford.

Old11bravo

Jun 13, 2015

This is my third Ford Mustang purchase, but my first purchase from Bickford. I will never go anywhere else! Real people that make it easy to talk to. It felt more like talking to an old friend than a car dealer. I will be back to visit and buy again when I'm ready. These people are awesome!!

DaGeologist

Jun 11, 2015

My company picked up a couple of new vehicles on a very busy day for Bickford Ford. Nevertheless they were able to roll them out and have one of their employees (Matt Rice) give each of us a rundown. He did an excellent job and answered every one of my questions in a friendly and thoughtful manner.

Diane

Jun 11, 2015

Bickford Ford, by far, has the largest selection if you're looking for a a new truck (or any ford for that matter). We purchased a new 2015 F150 Platinum edition. As soon as 2015 rolled around we knew what we wanted but had to wait for the vehicles to arrive at dealerships. We checked out a few different dealerships to see the different platinums but we could find a dealership with more than one, if any at all! Bickford got those trucks in 10x faster than the other places we checked out. Service was was top notch. They are up front about everything, no surprises. Chris Webster was a pleasure to work with, he has always been great with all of the members of our family. He is why our family always comes back. Michael, the tech specialist, did a great job explaining all the features and uses of our new truck. He took his time and made us feel like we could call back and ask any questions we might have in the future. You never feel like they are just trying to make a sale, they build long lasting relationships with their customers. When it came to purchasing day we knew Bickford was the place.

Pamela

Jun 8, 2015

I totally enjoyed my experience with Bickford Ford. I purchased an F150 2015 Platinum truck and used horse trailer and then flew back down from Alaska to pick them up and drive them home after adding two horses. The truck and trailer were ready to go complete with all safety checks for the used horse trailer completed when I arrived. The prices and service are excellent and the staff continues to answer questions and help long after you are off of the lot.

Tamdar999

Jun 6, 2015

They were so friendly and didn't pressure is into something we could'nt afford. We love our Ford Fiesta! Thank for the BEST EXPERIENCE!!!

Heather E

Jun 4, 2015

No games. Very straight forward. They didn't waste our time playing games during the purchasing process. They're revert fair with the purchase price and the value of our trade. The delivery of the vehicle was great also. They have someone specifically trained to help teach car buyers the new technology features in the car! Very Happy

Happy Customer!

Jun 1, 2015

The staff at Bickford are terrific... This was our second time buying a truck from Bickford, and we came back to work with our salesman, Todd. He was the reason we returned to Bickford again. He helped us with all of our requests and questions throughout the buying experience and we are very happy with our new Super Duty! His follow-up call to check in on us after the purchase was appreciated very much as well. Teresa made the administrative process with all the paperwork a breeze. And Michael did a fantastic job of getting us acquainted with all the operating systems within the truck. He was very knowlegable and professional...great technical knowledge with excellent sales presentation. "Thanks" to everyone at Bickford for another great experience! We will highly recommend you to anyone looking for a dealership to make their next purchase!

amuchmore

May 28, 2015

Bickford motors has offered consistent, outstanding service to my parents for years and I'm honored to have purchased my first car from here as well. I crossed the state just to purchase from Bickford, knowing the experience here would far surpass the Ford dealer in my current city :) Their work is customer minded, and as a recent college grad (staring down some student loans) I was blown away that they made it possible to afford a 2015 Focus. Awesome service, fair pricing, and a really fun day! Bickford gets two thumbs up!

Teresa

May 22, 2015

I searched on line for weeks to find the exact vehicle I wanted. I was told by numerous dealerships closer to me that the vehicle I wanted just didn't exist. Bickford had posted an ad for almost exactly what I wanted. I was hesitant to call because they are 75 miles away from me, and also, I was tired of hearing bad news from other dealerships and expected the same. I sent Ryan Berg an Email asking about the vehicle. His response was speedy and indicated that he indeed had what I was looking for. In short time we had negotiated a very fair price and agreed on a time for me to go to the dealership to purchase my brand new vehicle. (Ryan came in on his day off. He even moved a personal appointment of his to help my needs). When I arrived at the dealership after my drive from tacoma I found my vehicle parked right out in front with easy access. It was clean and full of fuel. Ryan came out to greet me somehow knowing who I was without ever having met before. In short time the financing was settled and signed, we even found additional discounts, Michael had helped me learn all about the ins and outs of my vehicle, the keys were handed over and I was driving away with a smile on my face and the new car smell wafting through my nose. I have never before had such a pleasant, easy, and fun experience buying a vehicle. Everyone working at the dealership had a smile on their face and a great attitude. Even the customers seemed like they were having fun. I will not hesitate to recommend Bickford to anyone. I will drive the 75 miles out of my way and not hesitate to purchase another vehicle from Bickford and Ryan, and I look forward to doing so again.

Choyden21

May 20, 2015

I absolutely loved the service at Bickford Ford in Snohomish! It was my first time buying a car and they were super helpful through the entire process. I have been telling friends and family that The only place to buy a new car is Bickford Ford in Snohomish.

Mike L

May 20, 2015

Last October I bought a nice 2013 F150 Lariat from Bickford Ford. Dave Burleson made it the most pleasant, least-stressful car purchase I've ever had. So when it came time to replace another aging vehicle, I went to Dave again looking for a new Ford Escape. once again the purchase process was smooth, straightforward and stress-free. Bickford posts honest prices up front, with full disclosure of dealer invoice pricing and all available rebates. The nice lady who helped me with the paperwork (sorry, I forgot her name) did it quickly and efficiently, explaining everything clearly. And Michael Holden did a great job going over and demonstrating the features of my new Escape. I would highly recommend Bickford Ford to anyone considering a new or used car purchase.

toybill

May 12, 2015

I just bought a new 2015 F-150 from Bickford Ford. Had a great experience, Swed was my salesman, Matt helped me figure out all the new things on my truck. Low pressure, easy to work with, I am a repeat customer and I will be back. They had a great selection of trucks but they went out and got the one I wanted, Great Job! Thanks again.

Fordmsn1980

May 8, 2015

Headed over the mountain from Spokane they had the truck i wanted gave me a good trade value and made the process quick n easy. Will visit them again when shopping

mature couple in Arlington

May 5, 2015

Dan Hudson, Lindsey Bickford and Matt Rice were the best! What a great buying experience. The finest dealership I have ever worked with in buyng a new car;!

James Evans

May 3, 2015

My wife and I just bought a 2015 Ford Edge from Bickford Ford and the salesman Randy Thaut and the Technology Specialist Matt Rice were totally awesome. They provided excellent no hassle customer service so good that we went back to Bickford on that following Saturday and purchased two more vehicles for our daughters and their first cars. I'm a Bickford Ford customer for life.

ford again

Apr 21, 2015

After reviewing our needs, a tow vehicle, we looked at a lot of vehicles. I have worked with Bickford many many years, We looked and chose to buy Ford again.

Lance D

Apr 20, 2015

Fantastic experience. Was originally going to buy this truck via a dealer trade at another lot. After the original lot wasn't able to get us anywhere close to the price Bickford had advertised I simply called Bickford. Ended up dealing with Jeff Wing. He was great. No hassle. Fantastic price. No pressure. I would highly recommend Bickford Ford and Jeff Wing to anyone. Even though we had to drive 50 miles, it was worth the experience.

jeffery

Apr 17, 2015

Third truck I have bought from Bickford. They worked with me and it was "Easy Squeezey Lemon Peezey." Got the truck I wanted at a great price. Dave Was awesome to work with and a young Buck named Mike walk this ole Technotard through all the new fangeled eletronics.

klew2015

Apr 10, 2015

We have purchased six Fords in the past few years, plus a horse trailer. We have bought a couple of them from Ford dealers closer to where we live as Bickford is about an hour away, but after our most recent purchase of a F350 truck, we will only ever go to Bickford in the future. We went to a few other dealers but none of them gave us the sense of integrity, transparency, and just plain authentic professionalism. We got a great deal, better than even through the USAA buying service prices, didn't feel oversold, and got a very nice truck that perfectly fit our needs. Thanks especially to Dave Burlison who spent time helping us get the truck we wanted, Teresa Swain, and Michael Holden.

newtruckguy

Apr 8, 2015

It was easy to buy a truck at Bickford Ford. Jake Berg, my salesman, was straight forward, knew what he was talking about and respectful of my time. Matt Rice, one of their technical specialists, got me dialed in right away on how to use the on-board electronics. In all it was a very good experience and I would recommend Bickford to anyone.Phil Rach

Doug

Apr 7, 2015

This is the second new Ford we have purchased from Bickford in the past year. My wife got the Fusion of her dreams about 10 months ago, and I got a new Edge last week. I didn't exactly get the Edge I wanted, but the folks at Bickford helped me get the one I could best afford. All of our past service experience's have been great, too.

Rocky

Apr 4, 2015

This is the 5th vehicle I've purchased at Bickford (2015 F-150) and I received the usual 5 star treatment and service. I'd recommend Randy Thaut in Sales and Michael Holden in Delivery Support to anyone.

Teigen

Apr 4, 2015

No hassles, no games. Simply the best. We've bought from Dave a few times now and our kids now go to Bickford too. They're five stars all the way!

Nikkm

Mar 31, 2015

This was the best experience anyone can ask for friendly staff all the way around no pressure to buy. Staff really worked with me to get me the car I wanted for the best price. Would highly recommend friends to stop in there when looking for car

KxFx

Mar 30, 2015

I had purchased a truck from Swede Johnson in 2006. He is always very proffesional and has excellent knowledge of his subject matter. I was satisfied with the service work i had done there for the most part.(other than having to wipe off all the black marks the lube bay guys always seem to get all over my white truck!) When i decided to purchase an economy car i went straight to Swede. i had planned to buy a 1-2 year old used car, but Swede got me into a brand new Ford for about what i thought i would be spending on a used car! Now the tough part. My new car has that hi-tech phone system (sync?) which i knew nothing about. Good thing they have Michael Holden, a great young man with lots of hustle, super good attitude and VERY knowledgable in HIS subject matter. in 10 minutes he had me operating that thing like i was Bill Gates! i think you might have a great salesman in that young man in the near future! Now, the new car is white too. if they can just keep the black marks off it at oil change time....

darkace74

Mar 23, 2015

I went in needing to replace my Dodge Stratus which was starting to have mechanical problems. I didn't even know if my credit would be good enough to qualify for a loan. They not only got me approved, but gave me an excellent price. I will definitely go back again for my next vehicle. I cannot say enough good things about my experience. The customer service is more than excellent. Thank you again Dave Burlison for an awesome transaction.

kaw1000

Mar 12, 2015

My wife and I have been looking for a new SUV we both have been ford people for a long time, we decided on the Edge sport the only problem was finding one not in black or white. So when we saw the Edge sport in Sunset it was a great color, I went to the dealership to have a look Lindsey was the salesperson who help me so I went for a ride to my house to show the wife when I got there she said I guess I need to get ready and go with you back so we can buy the Edge she was really happy with it. So we went home with a new Edge sport in Sunset. The next day I came back to go over the Ford touch system which took about an hour Michael Holden was very through with the over view he took all the time I needed to understand how to use the system.Thank you for a great experience in buying our new Edge sport.Richard & Carol

Cathie & Clay

Mar 11, 2015

We purchased our 2nd new car in our 40 years of marriage at Bickford Ford. What a wonderful, positive experience it was! We are a Ford family and it was so refreshing to be able to walk into the Commercial Sales office, let Todd know what we were looking for, have him find our new car online, and have it delivered to their office a few days later. Mike spent quite some time with us reviewing all the bells and whistles of our beautiful new car. We would recommend the Bickford Ford family to anyone looking to purchase a car. Thank you to everyone there!

Chip

Mar 10, 2015

I was researching a new vehicle and ended up purchasing from Bickford Ford. There was no heavy Sales pressure from Dan. He walked me through and did a comparison on my driving habits and what my gas mileage improvement would be with the Ford Fusion Energi. He pointed out all the benefits and also explained the shortcomings. To the point and no fluff. Just the facts laid out. When picking up the vehicle Michael, the Technology and Delivery Specialist, walked me through the vehicle and explained everything both inside and outside the vehicle. He was patient and friendly and did a great job showing me all the options.Overall the buying process was stress free and no pressure. The delivery walk through was great and very informative.I recommend purchasing a vehicle from Bickford.

John K.

Mar 7, 2015

I worked with LIndsey Bickford to purchase a new 2015 Mustang GT. Lindsey was extremely patient with my many detailed questions while I was researching the new Mustang. She always was very responsive. If she didn't know the answer to my question, she would tell me so, go find out and then quickly get back to me. I worked with half a dozen Ford dealers as I researched my Mustang, to see which dealers would be the most responsive. Bickford and Lindsey were in the top two dealers that I worked with. When I requested pricing, Lindsey came up with a very competitive price, so it only made sense to place my order with her. Taking delivery was equally smooth and easy. Actually the best car experience I've had - and I've bought quite a few new vehicles. Everyone I worked with at Bickford were very friendly and extremely customer service oriented. I might add, absolutely no pressure or games at any point - a very pleasurable purchase experience. Bickford is the kind of dealer that every dealer should be. I highly recommend Bickford Ford if you are considering a purchase.

mhaight9630

Mar 6, 2015

We just purchased our fifth vehicle from Bickford. We work with Dave Burlison who has always treated us fair. Matt Rice also worked with us and was very patient while we discovered all the new technology in our vehicles.

Sheri

Feb 20, 2015

We recently purchased a 2015 Fusion, with the help of Jeff Wing. The entire staff at Bickford was friendly and eager to assist in any way needed. Matt walked us through all of the new features of the car and was very helpful in answering our questions. Our thanks to all who made our experience a great one. We love our new car and will return when it's time to purchase again.Bob & Sheri

JerryD

Feb 18, 2015

I have worked with Bickford on some aftermarket installs (step-bars, bedliner) and also worked with Michael Holden on technical setup information for the bluetooth phone. I couldn't be happier with the expertise and service.

kellyz

Feb 12, 2015

We loved our experience in dealing with Bickford (especially Jeff Wing). We just bought our 2nd vehicle from them and will return again when ready for #3!

Marcie

Jan 16, 2015

My husband and I purchased a gorgeous 2015 Escape last week from Bickford Ford in Snohomish and it was the easiest experience I've ever had when purchasing a vehicle. The company's team spirit is obvious in the showroom where everyone is friendly and cheerful. Swede Johnson in the Sales Department is the nicest, respectful, easy-going car salesman I have ever met. There was no pushy hard sell and we felt no stress with him. He printed different purchasing options for us to take home and review. When we returned with more questions, he patiently worked through those options also. Matt Rice, the tech/delivery specialist, spent over an hour explaining how to work all the technical options and sent follow up emails to make sure I did not have more questions.Other than the finance guy's pushy pitch to sell us an extended maintenance contract, it was the best experience I've ever had at a car dealership! This is the third vehicle our family has purchased at Bickford and all experiences have been similar.Paul & Marcie

Mike

Jan 12, 2015

The sales staff of Lindsey Bickford and Jake Berg were professional and knowledgeable. They answered all of my questions without high pressure sales. I told them what I wanted in a truck and they found what I was looking for. Fred Bracilano made the finance portion of the sale painless. Very thorough and explained all the details. After the purchase of my truck Michael Holden walked me through the features of my new truck and set up the blue tooth capability. I would recommend Bickford Ford to anyone looking to buy a new truck.Thank you Bickford Motors,Mike Grams

stg98223

Jan 11, 2015

I finally got the mustang I always wanted. Eric McCarthy was our salesman,he was very helpful and pleasant with our car buying experience. Michael Holden was informative and nice while helping me set up sync in my stang. I would recommend friends and family to go to Bickford. Next buy at Bickford, a truck for my husband. Thank You.

Trash

Jan 11, 2015

My wife & I just purchased a 2015 Ford Escape Titanium. We are extremely happy with our purchase and with the friendly atmosphere at Bickford. We received no pressure at all while talking with Dave Burleson and felt very comfortable while in the buying process.. Our tech/delivery specialist Mike Holden was extremely helpful explaining all the new technology to us. This is our 3rd vehicle we have purchased at Bickford an we will no doubt be here again.Thank you, Mark & Diane W

Bob

Jan 10, 2015

Pam and I are very pleased with our new Explorer, and in our dealings with Jeff Wing, Michael Holden, and the entire Bickford crew. No drama, quick and friendly service, and a stress free car buying experience. I'm a salesman myself, so I recognize Jeff's style as being truly professional. Michael is gracious and very friendly------------and quite thorough in explaining to Pam what she needed to know. He has an excellent future ahead. I will come back to Bickford and recommend this dealership.Bob and Pam Michajla

Ford150

Jan 9, 2015

Excellent experience with Dave and Matt. Very helpful and knowledgable on explaining everything about our new truck. Will recommend to friends to go to bickford.

Chris

Jan 6, 2015

Thank you to Eric (2), Michael, and the entire Bickford team for a fantastic experience this past weekend! Thanks to the great info on Bickford Ford website - I was able to choose a car, get pre-approved for financing, and get a great price (year-end deals) on the exact car I wanted. Eric McCarthy (Sales) was phenomenal over email and even better in person. Eric (Finance) made the closing paperwork quick and easy, and Michael (Tech/Delivery) was extremely knowledgeable and courteous. This is my first FORD, but it won't be my last - as long as Bickford Ford is around! Thank you!!

Ron R

Dec 30, 2014

I just purchased a 2014 Ford F-150. I love the truck. My buying experience was excellent that's why I continue to shop at Bickford Ford. The experience was excellent from Sales to Finance and on to Tech support. Thanks keep up the good work. The staff I worked with was Jake Berg, Teresa Swain and Michael Holden. They were friendly and very knowledgable. They made my experience quite enjoyable.

happybuyer

Dec 29, 2014

This was my first Bickford experience but not my last. I started out on line with contact being Swede Johnson. He gave me my first glimpse of my red Taurus SEL. When I went for a test drive I was assisted by Jake Berg, such a nice, honest,sincere young man. No pressure on any decision. He was always helpful, patient and never pushy. This was my first car purchase in 40 + years as my late husband handled vehicle purchases.. Then came my encounter with Matt Rice. Another very patient, kind and knowledgeable young man. He made all those buttons have purpose. Really there is not one negative thing to say about my experience. These two guys made all the difference and I love the car. I would recommend Bickford and these two guys to anyone.

Tonee

Dec 29, 2014

I just purchased a brand new For Focus after reviewing all the information possible about which compact car to buy. Jeff Wing was very patient and helpful with no push to purchase a car at his dealership. I believe I got the best price available for this vehicle and plan to return for all maintenance. Michael Holden, the technology and delivery specialist, was extremely helpful showing me how all the new gadgets and buttons worked. I feel confident that if I have any questions that both of these guys would help me out.

Julie

Dec 18, 2014

We recently purchased 2 cars from Dave Burleson at Bickford Ford in Snohomish, in the last 2 months and both times he was pleasant, and easy to work with. He processed the paperwork timely and kept it positive. We also received help from Matt Rice with our Sync system and he was knowledgeable and friendly, too. We will always recommend Bickford Ford.

Al Bergerson

Dec 9, 2014

I have owned and driven Ford cars & trucks all my life, and I have never been treated better than at Bickford Motors , thanks to Chris Webster and Michael Holden !!

bobcook1952

Dec 9, 2014

I just purchased my second vehicle from Bickford Ford. The first one was a 2006 F250 Diesel pick up. It was a great experience. My second purchase was for a 2015 F250 Diesel pick up. The second experience was equally great The first truck was great and the new truck is awesome. The team at Bickford really made the process easy and comfortable. Linsey in sales, Will in management and Michael in product information. They all worked hard to earn my trust and helped me understand what I was buying and how it all worked.Again, Thanks to the Bickford team.Bob CookManaging PartnerR W Cook Associates

tammy.martin.148

Dec 7, 2014

We are repeat customers of Bickford Ford and have purchased most of our Ford vehicles from them...and in our 36 years of marriage, either one or both of us have been driving a Ford. Our salesperson, Dave Burlison, is instrumental as to why we keep coming back to Bickford! His professionalism, honesty and knowledge of the vehicles make the sales process an enjoyable experience! Additionally, Eric Berg, finance director, went the extra mile helping us get a good rate with the financing. He was a pleasure to do business with! Lastly, Matt Rice, the young gentleman who went over all the features and details of my vehicle couldn't have been more helpful and graciously spent a sufficient amount of time answering my questions and helping me set up and understand all the features and systems in my vehicle! Again, thanks to all at Bickford Ford!

bkeil26

Dec 4, 2014

Always a great experience working with Randy!!! thanks for another great vehicle!!!!! If you want a Ford vehicle go to Bickford Ford and get a great deal!!

stevanlcrawford

Nov 28, 2014

Chris Nunley, in fleet sales at Bickford, was recommended to me by a friend. We worked with Chris to "special order" a 2015 Escape, and upon delivery, to trade in our old Escape. The entire experience was absolutely a pleasure, with zero pressure at any point in the transaction. Chris is extremely knowledgable, easy-going, and professional. Of course, the FUN part was sitting in the new Escape, learning how to operate all the bells and whistles. Michael Holden led us through that learning experience. Michael is also extremely knowledgable, easy-going, and PATIENT. Thanks to Bickford Ford, and especially Chris and Michael, for making this experience such a pleasure. I will highly recommend their services to anyone.

kathy.olsoncramer

Nov 4, 2014

Very friendly, no pressure. Had been to a few other local dealerships & felt very pressured to purchase a vehicle not right for me. Not so at Bickford! Left same day with 2010 Escape that's just what I wanted/needed.

wyndchime

Oct 31, 2014

They went out of the way to make me comfortable and to not feel like I was being rushed into anythingI would go again .This is our 3rd car from them

sharon.porten

Oct 20, 2014

We recently found ourself shopping for a new Ford F150 pickup and having never bought a ford in Washington and living in Mill Creek, we had no idea where or what dealers to search. We went to a ford dealer and Lynnwood and just did not feel it was the right place for us. We asked our neighbor if they knew of one and they suggested Bickford Ford. We went there and Jake Berg helped us find the right truck for us. No hard sell just honest information about the trucks they had on the lot. This reminded us of the dealer we used to buy all our cars and trucks from before we moved to Washington. He worked with us and our unique situation as we were waiting for a check from a dealer having won a truck through Delta Waterfowl in North Dakota. I would definitely recommend Bickford to anyone looking to buy a vehicle. Everyone involved was extremely helpful and professional!!

wkforce

Oct 2, 2014

This is my second time purchasing a vehicle at Bickford Ford. Both times, I have been highly satisfied with my buying experience. Eric was extremely helpful in finding the perfect vehicle that would fit my needs without any sales pressure. The buying process was smooth and uncomplicated. I would highly recommend Bickford as a dealership.

ccalhoun

Oct 1, 2014

We were happily surprised by the wonderful purchase process! The entire staff was friendly and let us know that they were working for our complete satisfaction. The trade in price for our vehicle and the sales price for the new car was so much more than we expected.

barbara.mock.902

Sep 28, 2014

I am thrilled with my 2015 Ford Fusion Hybrid and my purchasing experience. After having some really bad customer service experiences with Ford in the 1980's I was reluctant to try again. My sister-in-law sent me to Randy Thaut in Snohomish and I am so grateful. The test drives were easy and so helpful. Once I decided I wanted an economical commuter car in Ruby Red - Randy took care of the rest. He quickly located the one car in the state that had everything I wanted - Titanium package. He gave me a friendly and fair price. Everyone at Bickford was responsive to my questions. The car was delivered when they said it would be, the purchasing process was simple and they got us a killer rate on our financing. Matt Rice gave us a great tour of the new technology because there is lots to learn. We even came back the next day to learn a few more things from Mike Holden. Everyone we worked with was helpful, competent and caring. I love my new car and the service was spectacular.

marie.cavassa

Sep 19, 2014

This was by far the easiest, no hassle purchase ever! The staff was friendly, never pressured me, worked with me fairly of my trade's and got me out the door in my new F350 quickly! They were great in helping me understand how to use all of the options in the vehicle. They took the time and were very patient and enthusiastic! Thank you Bickford! You have my business forever!

Melissa6382

Sep 9, 2014

From the very first email to the final demonstration of my new vehicle Bickford Ford exceeded my expectations. I had limited time to come into the dealership so I started by contacting Will Breen by email, He provided all of the information I requested with multiple options of vehicles and never made me feel like he was trying to "sell me" on something I didn't want. In fact he found a way to get me more than I expected to in my Fusion and within my budget. He let me know ahead of time that he would be out of town on the day that I came in but arranged for Lindsey Bickford to help us. She was amazing as well! She was so friendly and always made sure to get all of my questions answered and with a smile. They were also so accommodating with my 5 year old as I had him with me during the process. After the sale was finalized Michael Holden came out to train me on how to use all of the features of my new car. This is something I have never experienced at another dealership. Usually they make the sale, show you one or two things and send you on your way. He was thorough and even offered to do a follow up whenever we had any more questions. Overall it was a great experience. They make buying a car exactly what it should be, enjoyable and exciting!!

amzark

Sep 2, 2014

Swede and Michael were great! I called two Ford dealerships looking for a specific model. We were waiting for the finance department at Bickford when the other dealership called me back! Michael stayed late to explain all of the tech features in our new Explorer. He was friendly and helpful. I would recommend Bickford to anyone looking for a Ford.

JerryB44

Sep 2, 2014

Both Eric and Michael did an excellent job. Michael was great explaining the features of the new Escape vehicle I purchased. It was really helpful to have that instruction before driving away. The finance department did an excellent job as well. I would definitely recommend Bickford Ford.JerryB44

m0mm33

Aug 27, 2014

The whole purchase experience was painless and easy. Both Russ and Michael were extremely helpful. Russ helped me pick the perfect car for me. Michael answered all my questions regarding the bells and whistles. I love my Focus and the Candy Blue paint. It is so fun to drive and I feel safe doing so.

vikijones2

Aug 23, 2014

Michael was very knowledgeable and a patient instructor as he walked me through all the tech details on my new Escape. He answered all the questions I had after driving it for a month, and invited me back for additional instruction once my phone is set up to be synced in. Thank you, Michael!

Pat

Aug 22, 2014

I purchased a new vehicle today from Bickford Ford. Jeff Wing, as always treated me like family. It was a pleasure to be able to work with him again. Trust, respect, friendly, helpful, are qualities that keep me coming back to Bickford and Jeff Wing. I also want to thank the top level service I received from Eric Berg and Michael Holden. They were very helpful and friendly. Thanks again Jeff, Eric, and Mike.

Re_view_er

Aug 21, 2014

We bought a new 2014 C Max. Ryan, Fred, and Michael were great to work with. The price of the car was lower than I could find anywhere. Two weeks later I was lying on the side of I-5 trying to re-attach a trim panel that fell off and dragged on the road. I called service the next day to get it in. They "had to see if I could get a loaner." Then, they couldn't have the loaner available until 8:30 in the morning. I explained that I dont think I should miss work for a two week old car. I asked if they could understand where I was coming from. Service responded, "I can understand that. So, did you want to schedule the appointment later in the morning?" What? If service opens at 7:00am they should have loaners at 7:00am. I called Ryan and he got me hooked up. Once the car was in the service department they called and told me the repair wasn't covered by the warranty... The car is was 2 weeks old! What again? They told me I hit something on the road. They acted like they were in the car with me when the part fell off. I told them they were wrong. Again they said, "I'll see what we can do." They called back and said they would cover it. Only after I got firm with them. 5 days later the car was fixed. One more tiny thing; they called me to tell me my car was done. I showed up to get it 90 minutes later and it was, "4th in line for the car wash still." Not that big of a deal, but just a continuation of the odd/unaware attitude of they had been showing me.The buying experience was fantastic, but the following experience has ruined it for me. I hate that I had to write this review. I will not/cannot honestly recommend this dealership. I will never bring my business back there again.

Dave lewis

Aug 16, 2014

Best salesman at bickford ford. He sold me four vechiles. See him and you will have a fair deal that meets your needs

jrhalmans

Aug 16, 2014

We were able to look around the lot and take our time without being pressured. When we were ready Swede was ready to get us setup for a test drive in the vehicle of our choice. Swede was very up front with the pricing and our options.After the purchase Matt did a thorough job of going over all the bells and whistles in the new truck.Fantastic dealership, great to work with, I'll definitely be back to buy there again.

David lewis

Aug 15, 2014

Great total package. They went out of their way to find the right vehicle, color, engine, tow package, and multiple other small things. Look up jeff wing at brickford ford and you be glad you did.

mindyg-

Aug 14, 2014

Bickford Ford and Jeff Wing are our go to people who together make the buying experience a pleasure! After hearing my husband and I rave about how great it was even my manager at work bought her car there! This is why dealing with honest, smart and friendly people is what the whole experience should be! Thank you, Melinda Griffeth

Naomiammar

Aug 14, 2014

Great Ford dealer. I dealt with a couple others beforehand and did not like them. Jeff was great. Easy and straight forward to deal with. I got the exact car I wanted for much less. Everyone there was helpful, professional and very nice. I highly recommend Bickford Ford. Michael was very thorough when explaining the inner workings of the car. I don't think I would have even bothered trying out the Bluetooth if it wasn't for him.

dozermen

Jul 28, 2014

I was pleased with by truck purchase at Bickford Ford. There was no pressure from Randy our salesmen when we were deciding on which vehicle to buy. He was willing to show us different models we were considering and was able to answer our questions. I like that we were able to test drive the vehicles by ourselfs.When we picked up the truck the Tech & Del Spec, Michael, went over all the details of how to get the most out of the features. He took his time and really showed a interest on showing me how things worked.I would recommend Bickford Ford to our friends.

jmustanghall

Jul 17, 2014

Working with the following was a great pleasure, no hassle easy to work with, answered all question, good pricing. we bought two cars F 150 and a Edge Michael and Jake were very good in explaining how all the bell's and whistles worked in both cars and did not rush us through, took their time to make sure we understood how they worked

keith.brown.5439087

Jul 16, 2014

I purchased a new Ford Explorer and was very happy with the whole experience. I wasn't looking forward to going out and looking for a new vehicle, but with Swede Johnson, there was no pressure, just information that I was looking for and very low key. I am very happy with my new Ford and with buying it from Bickford Ford.

Daves350

Jul 13, 2014

We purchased an F350 XLT 4X4 truck from Bickford. We were very happy with the service and found everyone to be very helpful. We will be having the undercoat and paint sealant next week. This is our fourth vehicle purchased from them and will recommend them to our family and friends.

Not as frustrated anymore

Jul 7, 2014

This is an update to my previous review of the service department, especially Todd. Having given Todd one last phone call and having the poor phone operator tell me she would get Todd on the phone this time for sure, I set up the appointment to bring my car in for it's oil change and the estimate for the tune-up. At no time did Todd even acknowledge the previous three phone messges I left or even given a fake apology for not gettng back to me, he acted as if I never called. Anyway, coming in today I was greeted by Raelynn who was working Todd's desk.. WHAT A FANTASTIC PERSON! She changed my service person and really restored my faith in service departments! Because of her willingness to work with me, and the new service person, I have a renewed faith in Bickford so much so that I felt the need to come home and give this updated review! However Todd in my opinion still needs some remedial customer service classes or somethng to help him keep business not lose it.

ajpugh

Jul 7, 2014

My experience purchasing my first new car was excellent! I never once got the "typical salesman" vibe from either Eric or Dan. Mike was also very helpful with teaching me all the technical aspects of my new Escape. He even stayed past closing! The whole staff was very knowledgable, patient, and extremely helpful.

Frustrated customer

Jul 2, 2014

So for quite a few years I have taken my 2008 edge to Randy at Bickford for the routine services. He was always friendly and seemed to listen to what I had to say (read didn't treat me like a girl in garage). Unfortunately I was passed onto Todd. Not only is he THE WORST at trying to get in contact with, he is condesending and seems to look through you instead of at you. The last time I brought my car in for an oil change I had an issue with the engine fan continuously running. He claimed it was because of the warmer temperatures outside. Um, went home and found out that the continuous running of the fan was due to the fan itself gettin ready to go out. This past attempt at contacting him is SERIOULSY FRUSTRATING. In the past six days I have called three times. Each time having to leave a voicemail. I have stated my name, the year make and model and the appointment I was hoping to set up. I even left my phone number two times during each phone call. Apparently he is too busy to return a call. I like Bickford as a whole, but if he is representing the service dept and is this hard to get in touch with and has no ability to even attempt to care about the customer then I will drive down to Ford of Kirkland each time I need ANYTHING done to my car, including buying a new one!

charles27

Jun 24, 2014

Eric was very professional and made buying my car a great experience. I would recommend anyone to go there when looking for a car. No pressure on trying to buy a car.

Sharyer

Jun 22, 2014

Ryan Berg was able to show me every vehicle on the lot I enjoyed the experience and chose the one that I wanted it was a Ford F2 50 Michael was very helpful in helping me set up my sync. Great job Bickford motors.

Jeff & Bonnie Silcox

Jun 20, 2014

We bought our first car from Bickfords in 1979 and just bought our seventh vehicle from them. That should say it all!

Buhree

Jun 19, 2014

I'm a proud owner of a brand new 2014 ford focus! I'll have to give thanks to both men whom really helped me get in this car. Eric, was a great salesman whom wasn't pushy and just trying to get a sale, probably my favorite thing about being their. Thank you for finding this car for me, when all the others just didn't do. Thank for helping me with all the paperwork and getting me to understand what a great deal, was in front of me. Not if, but when I come back in the future to buy another car, I'll definitely be seeing you again. Thank you.Also I'd like to thank Michael for being super knowledgeable of my fancy new car. I had no idea it had so many amazing features. Such as the gas cap not being there and a funnel in my trunk, that my car will call 911 for me if my air bags deploy, and of course if I have trouble with my car it send me an email.. Ha! Such a smart car. Would have never know any of this if it wasn't for Michael. Such a nice, polite guy whom has offered to help me with my car whenever I need it. Now that's superior customer service. I'll defiantly be back, to get some more education on my high tech car. Thank you so much. Overall, bickford has been amazing! I highly recommend them to anyone who is buying a new or used car. :)

CNorton1016

Jun 15, 2014

It was a very pleasant experience. All personnel were very helpful. Young man who oriented me on the difference features was very knowledgeable and courteous.

Larry McCauley

Jun 9, 2014

We have bought numerous vehicles from Swede at Bickford Ford in Snohomish, WA and have always had a very good experience! Everyone we work with is always so nice plus efficient. We loved the price with all our discounts!

manlauf

Jun 8, 2014

We have bought cars from other dealers and never had a good experience,we felt no pressure to buy and Jeff wing was very pleasant to work with,he never pushed us or made us feel obligated to buy,the main reason we ended up buying was because of Jeff's patience,I would very much recommend bickford motors to others,also Mike Holden was great in helping us with our sync set up and let us know if we ever have any questions just stop buy or call,I would like to thank Jeff and staff for a great comfortable car buying experience,I would also like to thank Eric Berg the finance manager for answering my finance questions.Thanks Mark &Morriann Anlauf

newfiesta

Jun 5, 2014

The Sales personnel were helpful and courteous. I felt that this was the best new car buying experience I have had, out of the last three new cars I have purchased. I would definitely recommend Bickford to my friends and family.

Sklink

Jun 4, 2014

Bickford Ford was recommended to me by a co-worker. I was highly impressed with the service I received from everyone. Everyone was very professional and I felt as ease talking with them. Not disappointed at all and felt no "pressure" to purchase a car. Everyone took their time with me as this was the first car that I purchased on my own. I will definitely recommend Bickford Ford and the people I worked with to my friends. Thanks for making my car buying experience an easy one.

AmberDiane

May 29, 2014

This was my first time buying a new car and I got treated so well and everyone was so helpful!! Best experience ever. Everyone was very nice, and very supportive. I was a bit nervous but they made me feel rather comfortable and made sure I was getting the best deal I could get. I took my car on a testdrive and that was very hassle free, just a copy of my drivers license and then I was out driving it around with just me and my dad. They assisted me with learning the bells and whistles on my car after the purchase and got me all set up. I highly recommend coming to Bickford, if you're up to buying a new car, ask for Erik. He was great.

AmberStartzman

May 29, 2014

This was my first time buying a new car and I got treated so well and everyone was so helpful!! Best experience ever. Everyone was very nice, and very supportive. I was a bit nervous but they made me feel rather comfortable and made sure I was getting the best deal I could get. I took my car on a testdrive and that was very hassle free, just a copy of my drivers license and then I was out driving it around with just me and my dad. They assisted me with learning the bells and whistles on my car after the purchase and got me all set up. I highly recommend coming to Bickford, if you're up to buying a new car, ask for Erik. He was great.

fullerws

May 29, 2014

While shopping for an Explorer I looked at several dealerships to decide the model and options I wanted. When I arrived at Bickford, I was so happy to find someone who wanted to understand what I was looking for and offered honest ideas and suggestions. There was no pressure to buy something that didn't fit my needs just because it was on their lot. When I made my purchase the service was really good from everyone I interacted with. I would buy from Bickford again, it was easy, with no pressure and I feel I paid a fair price.

chrisstaten60

May 27, 2014

The whole buying experience went smooth and fast. The people are friendly and helpful in my decision process. After the purchase I was helped with a young man named Michael, who, help me with the technical things in the car like SYNC. I would not of done it as easily as the help given me. Thanks again

gman2020

May 26, 2014

I had a very satisfactory experience with my recent Ford Explorer purchase at Bickford Ford. The buying experience thru Jeff Wing went very well in comparison to other Ford dealerships in the area. There was no hassle, and or pressure. I came in wanting a specific Ford Explorer Sport and Jeff helped me find exactly what I wanted.

smihorascholl

May 23, 2014

I was pleased overall with the service and new vehicle I just purchased. I had ordered the car made to my specification, and it came in the time it was promised. The salesman Ryan kept me updated on matters. And when I got the vehicle, it was a pleasant surprise to have someone go over everything in the car in detail and explain all the dials and functions. I would recommend this dealership to anyone looking to purchase a new vehicle.

jbelinc

May 22, 2014

The salesman Ryan Berg was just awesome ! And Mike the young person that showed me how to operate the features on my new Edge was friendly an really competent about the features.

Joshua1967

May 22, 2014

I searched all the ford dealerships within 300 miles of my house, and i found the vehicle i wanted at Bickford ford. I sent an e-mail to the dealership, and I received a prompted response about the offer i proposed than the salesman "Jeff" worked on meeting all the requirements that i wanted. We came to an agreement, and i went to the dealer, and i picked up the car.

snohotom

May 21, 2014

The Bickford team was such a pleasure to work with. I experienced absolutely no pressure from sales. After I explained my towing needs for the new 5th wheel I had purchased, Dave Burlison set me up with the perfect truck from their on-lot inventory. And a beautiful truck it is. I can't wait to hook up with my new RV and head on down the road for a summer full of exciting road trips.

Jim Rutan

May 3, 2014

Jake and Daniel-you guys are tops! You both are not only very tech savvy but your excitement in what you do plus your likeable personality makes a car buying experience a pleasure! I have to mention our Sales consultant Dave Burlison who we bought two vehicles from-never any pressure at all ,in fact it was a very nice experience! And you all are very patient with customers because you want them to be satisfied--and we are!!

gz2014

May 3, 2014

The staff was and has always been very professional, personable and knowledgeable. I almost always custom order my cars and trucks so salesperson skill is essential. When frustration arose over impossibly delayed delivery from Dearborn a very acceptable alternative was presented and accepted.

wanda616

May 1, 2014

This was a wonderful experience as usual. jeff and jake were both very helpful and courteous. There a lot of things to lear on the new vehicle and Jake was very good at explaining them and it was good to know I could call him with any new questions. Thanks again for a great experience.

Jeree

Apr 25, 2014

I just bought a new 2014 Ford Fusion AWD Titanium and I got a great deal at Bickford Ford of Snohomish, WA. My experience was a smooth and pleasant transaction. Great customer service - I highly recommend.

DaveJ

Apr 23, 2014

My wife and I purchased a 2014 Taurus and were so pleased with the process. We worked with Todd S and were so pleased with the time and attention he devoted to us. He allowed us to take our time and really process our decision and we came away as delighted new Taurus owners! We did not feel any pressure to hurry our decision and we have no regrets about our choice! We will always return to Bickford because it is the best place to buy a vehicle without exception! Thanks Bickford family for the way you do business!

JoeG

Apr 23, 2014

I just purchased a Ford Mustang from Ryan Berg at Bickford Motors in Snohomish. Ryan let me take the car for a test drive on my own and told me to take as long as I needed. When I returned, Ryan sold me the car for my target price, which was a much better deal than I could obtain at any other dealership, and helped arrange full financing at an excellent rate. It was worth driving all the way to Snohomish to purchase the car. I would highly recommend Bickford. It was certainly one of my best car buying experiences.

Eldeen Kyle

Apr 21, 2014

I could not have asked for a better car purchase experience than the one I got with Danny Hudson at Bickford Ford. I had made offers at 2 other dealerships in the past few month's and had not gotten anywhere. He was fantastic!! Such a great salesman with a great smile. He went above and beyond to take care of some extra's that I needed taken care of as well. I also must mention Jake Berg the Technology & Delivery Specialist. Without him, I would never know how to use all of the amazing technology my new Escape has to offer me.

Troy Smith

Apr 19, 2014

WOW! Amazing dealership and Employees. I am 19 years old and I am obviously new to the dealerships. I went to this dealership looking for a new car and wanted a Mustang, Jeff Wing was the one that helped me and I give him so much credit for all he did for me. We worked on finding me a car for 5 straight days for more than 5 hours each day. For a while it was looking like I wasn't going to be able to get the car I wanted. Jeff showed no sign on being less interested with helping me and together we found the perfect car for me. its a 2014 black for mustang had 15 miles when i bought it and am very satisfied with the payments. HUGE thanks to this dealership and awesome way of treating people. NO PRESSURE AS WELL!!!! want a great car experience? GO TO BICKFORD FORD IN SNOHOMISH!!!

bob s

Apr 18, 2014

Have been looking at an F-150 for well over a year now. Jeff Wing arranged for me to have a F-150 for an extended day to see how we liked the car. When it was finally time to purchase went to several dealers in the Puget Sound but returned to Bickford motors for my purchase. Overall process was good, from time of getting down to price and when I left time took no more than a couple of hours. Jake Berg took the time to show me the features of the F-150 and the Sync systems, took 30 minutes and done. Main reason for buying from Bickford was Jeff Wing.

Cindy A.

Apr 13, 2014

I was preapproved by my credit union prior to beginning the car purchase. I also looked into the Costco Program and they brought me to Bickford Ford. The approved salesman for Costco was very helpful in looking for a car in my price range so my son and I met up with him. The salesman was able to improve on the Costco program and I ended up getting the vehicle I had eyes set on. My son accompanied and was very helpful as he has a good knowledge on cars, so that helped me as well. I felt no pressure to buy at anytime during the I was at the dealership. I appreciated the friendliness of the salesman Dan Hudson and the help from Jake Berg walking me through the different options my knew car offered. I would definitely recommend Bickford to anyone looking for a Ford vehicle.

Alden A

Apr 7, 2014

My experience was great. Todd S. was my salesman and he was very informed and helpful. There was no pressure to purchase and he was very patient while I weighed my options and choices. The support staff was great making the entire process low stress and pleasant. Options I purchased were installed and comlpeted within two days of purchase (very quick). I am very happy with my new truck and would recommend Bickford Ford to any of my friends and family for their next vehicle purchase.

Ronald DG

Apr 3, 2014

Great experience not your typical pressure at a dealership! They didnt have the truck I wanted, (color and options) so they went the extra mile to find exactly what I was looking for. When youre spending that amount of money, why not! Dont get me wrong, they have a huge inventory, but I was looking for something special. Within minutes they found it in another state. Meanwhile we started the paperwork process which only took about an hour. Buying a truck sight unseen is a little nerve racking, but they made it easy and made me assured everything would be just fine. The next day they made arraignments to get my new truck delivered. The following morning I received a call, did a quick walk through and drove home in my new truck! On my way, I even noticed the tank was full. Great set of professionals! I had taken my old truck there for servicing and enjoyed the customer service. Thats what led me to go there shopping for a new one when it was time. I would definitely recommend them.

Jeff

Apr 1, 2014

I've purchased two new cars in the last two years from Dan Hudson and have had an excellent experience both times. I've also taken the older car in for routine maintenance and a minor warranty repair and have had nothing but excellent service every time. During the purchase process I never felt any pressure to 'close now'; in fact they worked with me on my most recent purchase to make sure I ended up with the right car that would meet my needs. I will definitely be back again.

Jonathan

Mar 30, 2014

When I was ready to replace my 2002 F150 with a 2014 F150, I emailed Bickford to ask about the possibility of trading in my old truck and another car toward the purchase of a new truck. Dave Burlison contacted me right away and was helpful and accommodating from the start. After the appraisal, I was offered more than I expected for both of my trade-ins, and while I didn't qualify for all of the assorted Ford discounts and rebates, I was able to take advantage of most of them. The final price was comparable to a few other dealers in the area, and significantly less than many others. Dave helped me look at all of the various financing options and was genuinely interested in finding what was best for me. Ultimately, I chose to finance through my credit union, which was not a problem. In fact, I was able to take the vehicle home with me while we waited for the check to arrive from the credit union. Eric Berg in financing stayed late after closing to help me finalize paperwork, and the Technology & Delivery Specialist, Jake Berg went out of his way to make sure that I had all the information I needed about my new F150. My experience at Bickford Ford in Snohomish was excellent from start to finish.

GW

Mar 28, 2014

Looking for a new Ford Explorer through the Costco buyers program. Jeff Wing at Bickford contacted me quickly and provided us a quick and painless run down on the vehicle options, features, Incentives and a couple of test drives. Once we identified the options and colors, Jeff located a vehicle to match and arranged a viewing. Once selected, all the folks at Bickford including Jeff, Jake, Sharon and Eric all provided friendly, comfortable, no pressure customer service. A great experience for me and my wife and my new 2014 Ford Explorer.

SOB, Sweet Old Bill

Mar 27, 2014

Quick honest dealings. All questions taken seriously and promptly answered. Highest quality employees. Good community supporters and good friends with my best interests at heart. People that I've know for many years.

Brice M

Mar 24, 2014

Let me first say that I tried 2 other dealerships in the area before I was recommended to Bickford. Both of the other dealerships ended up being a nightmare. From my first e-mail with Bickford I knew it was already a more positive experience. My car previous to my new purchase was stolen and I was on a budget for a new vehicle. Not only did my sales representative go the extra mile to help me get the F-150 that I wanted, he got it to me for an exceptional price. It sincerely felt that you were working with the dealership, not against them as if playing cards at the casino. From my initial email, to being handed the keys; my time with Bickford Ford was exceptional. I would recommend them to any and all, looking for a vehicle and I will be a returning customer in the future.

Carol Halverson

Mar 20, 2014

We have purchased 4 vehicles from Bickford Ford. Always great service and always friendly staff.

carolhalverson

Mar 20, 2014

We have bought 4 vehicles from Bickford Ford. They have great prices and wonderful people working there. .They made purchasing my new Focus an easy and fun experience. It was the icing on the cake to have Jake Berg show us how to operate all the "bells and whistles"!

Rachel

Mar 18, 2014

Great customer service, the staff at Bickford are so nice and knowledgeable. Great buying experience!

Keith

Mar 11, 2014

Recently purchased a new Focus from them and we are very happy. The buying experience went well and not only was Jeff Wing and Jake Berg helpful, but found them a pleasure to deal with. Next time you are in the market for car, you should stop by the dealership in Snohomish, WA and I think you will be impressed as well!

dinograd

Mar 10, 2014

Recently purchased a new Focus from them and we are very happy. The buying experience went well and not only was Jeff Wing and Jake Berg helpful, but found them a pleasure to deal with. Next time you are in the market for car, you should stop by the dealership in Snohomish, WA and I think you will be impressed as well!

AC

Mar 5, 2014

Bought my 1st car through Bickford Ford (my husband has purchased 3). What a great experience. Everyone was so helpful, informative and I did not feel any pressure for anything. I am always reluctant to deal with high pressure sales persons. This was not the case. I knew exactly what I wanted, salesperson was knowledgable and helpful and the whole process was alot smoother than I could have hoped. When the time comes I will be returning to Bickford to purchase my next vehicle!

Florence Johnson

Feb 26, 2014

Hi Jake, it was good meeting you & it was very nice to have you go thru all the bell's & whistle's on my new Ford Escape. And I will have Bickford do my 1st oil change & all when it get's time to do it.

DandM-FordOwners

Feb 25, 2014

This is our second new vehicle purchase from Bickford. We were very happy with our initial purchase process, no hassle, upfront and a great deal. Same thing second time around. We worked with David B. the first time and Ryan Berg this time. We test drove, and got pricing detail, returned later to get info on our trade in, negotiated where the deal would go. We decided to think it over and check out another dealer. After a day to reflect and research the deal we found it to be the best option at Bickford, we went back and Ryan was great to work with. There was no pressure to close the deal or trade sales guys to a "closer" like another nearby dealer to the north. When the initial SUV was going to be a higher price than we wanted, it was very nice to not get the attempted close on a lesser vehicle and that worked well in their favor as we ultimately made the purchase after having time to make our decision. I'd also like to comments on the service group, I've had a couple issues on my prior purchase, but Ray Lynn has taken care of issues quickly, her level of service and prior purchase experience is what brought us back! Jake Berg did a great job of walking us through the new vehicle options and set us up with the sync my ride system. Very happy customers!

FiestaFan

Feb 14, 2014

I recently purchased a 2014 Ford Fiesta from Bickford and had an all-around great experience. The staff was very friendly and knowledgable and I was able to great deal on my new car.

Bill G

Feb 10, 2014

Just traded our 2008 Escape(that we bought new at Bickford) in for a new 2014 Escape. This dealership gets it- they work hard to over deliver to their customers and make sure you are satisfied with the results. I've used their service department only a couple times (our previous escape proved to be very trouble free), always had a positive experience with that department as well. I highly recommend this dealership without reservation, this are local guys that know how to keep people coming back!

Bill_G

Feb 9, 2014

Repeat customer- just traded in our 2008 escape (which we bought new at Bickford) for a 2014 Escape. This is a friendly dealership with a lot of long-term employees, these guys work hard to keep their customers happy and have earned our repeat business. Dealership is clean, well organized and the staff are all friendly. Negotiating a car purchase is not what most consider "fun", but these guys work hard to make it as painless as possible. The few times I have had to use the service department I have had great results. This is a great dealership, still has a "small town" feel to it, but you get the same service you would get at a larger downtown facility. I prefer to keep my money in Snohomish County and these guys worked hard to get it. Recommend.

boasttoasty

Jan 4, 2014

I've had nothing but terrible customer service from this dealership with both phone calls and in person visits. We've used them several times and today was the last straw. Please consider hiring somewhat friendly employees to handle phone calls.

Loves Fords

Dec 3, 2013

This is our second purchase of vehicles from Bickford. Always friendly and meets the needs of the customer.

Brenna Decker

Dec 2, 2013

I recently purchased F150. I was very happy with the whole transaction. I was very impressed with Jake Berg for taking the extra time to go over all the new technology on my truck. I thought it was great that he said I could call him directly if I needed help. Randy Thault was exceptional as usual. The only bad review I have to write is with the service department. On 11/21/13 at about 9am I called with some issues on my old F150. I have always been with Randy in the service department, but now it is Todd. I left a message for Todd to call me on his voicemail, but never recieved a call back. I find this totally unacceptable. I understand it can be busy,but the customer should recieve a call back, even if it is just to say that you have not had a chance yet to look into the problem. The customer should always feel that they are acknoweledged.To make it worse, I voiced my frustration about this to Randy Thault when I talked to him on 11/25, and he mentioned it to Todd and I STILL did not recieve a call from Todd. This is not a good reflection to have on your dealership. I hope that actions are taken to improve the customer service in the service department as it does look good for your business. Thank you.

Katie91

Dec 2, 2013

If you are looking for a vehicle and want an honest opinion then Bickford is your place. They had good knowledge of the vehicles and no need to dicker over price.

Richard

Dec 1, 2013

I just purchased a new F-150 Lariat and it was by far the best car buying experience I've ever gone through. I started out in the lot and was quickly met by a friendly agent who answered all of my questions. I was able to take a test drive for as long as I wanted and when it came to get down to brass tacks I had a no hassle purchase. I must admit I went into it with my defenses up and came out fully at ease with a stellar deal. If your considering buying a new Ford, I highly recommend making Bickford your first stop. You won't find better service or prices. Ask for Ryan Berg.

benturpin

Nov 30, 2013

If I could rate this higher than 5 stars I would. Bickford had the best prices I have seen online hands down, and when I showed up they had the friendliest staff I've ever encountered. I was apprehensive about purchasing my first "new" vehicle, but the sales staff was not pushy at all, and let me take a solo test drive without hesitation. The sales representative I worked with was Ryan Berg, who answered all of my questions and assisted me in a great deal. Highly recommend!!! I won't purchase anywhere else from now on.

"You really do get what you pay for" Ken

Nov 26, 2013

Bickford's ability to diagnosis and fix a front-end / steering problem with my 2005 Super Duty F-350 sold me on this dealership. The F-350 problem had perplexed another dealership (where the vehicle was bought new) - to the point that even after four visits over as many months, the issue wasn't resolved. Bickford solved the problem on the first try! Chris in the Service Department really knows his stuff. After that we bought a new Edge. Randy in Sales was exceptionally helpful and flexible in fashioning a purchase arrangement that addressed all our trade-in and new purchase issues. His years of experience and his friendly approach to the transaction were very much appreciated. The dealership where I originally bought the F350 gave me free 5000 mile oil changes - for life. That sales tactic (by an inferior dealership) blinded me to what kind of alternative service is available at a reputable, responsible, supportive organization like Bickford. Better late than never, I've switched to Bickford - despite the fact that I live 45 miles away.

Jerry S...

Nov 24, 2013

Just purchased a slightly used 2013 edge from Bickford. Would like to take this opportunity to thank Todd S. in the sales staff for making this one of the easiest and most pleasant car buying experiences ever. Everyone at Bickford was very helpful and courteous through the entire process. From Fred S in financing to Jake B. the tech guru, Every step was covered. Thanks Bickford Team.

John S..........Enjoying retirement!

Nov 20, 2013

I purchased a new Ford Edge. I really like the vehicle and the sales team made the buying process low key, simple and personable. I had done some preliminary work on the Internet for pricing on my trade and on the new vehicle. Bickford met my pricing expectations with minimal back and forth. The orientation process on the new Edge was excellent. The Edge I bought had plenty of bells and whistles. The Technology Specialist explained them very well and set some of the features up for me as part of the post sale process. He said to come back without an appointment if I need a question answered.

New Ford Owner

Nov 12, 2013

I really appreciate the fact that I was able to see a deal online and actually find the vehicle on the lot. Bickford gave real information, not just a teaser to get you in the showroom and then explain why you don't qualify for the discounts. The salespeople I was in contact with over the whole process were very professional and knowledgeable. I love my new car!

jtinsnohomishwa

Nov 11, 2013

I highly recommend Bickford Ford. Everyone that I encountered from reception to sales to finance to delivery was super friendly and there was zero pressure.

koenig

Nov 4, 2013

I just bought my second F150 from Bickford Ford. The first was a 2008, this time a 2013. Both times I have had a good experience with the folks at Bickford Ford. I really appreciate the professional assistance that I have received from Jeff Wing, Eric Berg, and Jake Berg, and the same goes for any other of the Bickford folks I was in contact with. I did shop around with other dealers, but both times, Bickford Ford had just what I was looking for on the lot. Both times, the Bickford Ford folks worked diligently to get me into the F150 I wanted with a deal I could afford. And I must say that I absolutely love my new F150. Driving it is like driving a sports/luxury vehicle that just happens to look like a truck. I have also dealt with the service department a few times as I did make modifications to my 2008 F150 that I could not do myself. The work was done efficiently, on time, and at a reasonable cost. Thank you Bickford Ford!

TwoTruckKid

Nov 1, 2013

My family always has done business with Bickford Ford. They always have such great service. Personally i was just looking around at the new vehicles not really sure what i wanted. But they really helped me figure out what i needed out of a new vehicle. They didn't just try to sell me something pricey or over the top, they wanted me to find the right vehicle for me. I'd like to give a special thanks to Randy Thaut for being so helpful in finding the perfect vehicle for my needs and another thanks to Jake Berg for showing me how to use the sync system. All in all great service.

Jonell

Oct 10, 2013

Just purchased a 2013 Edge Limited, love our new vehicle!! The staff was friendly, helpful, timely and treated us with courtesy. We couldn't have had a better experience. We were instructed on the vehicle features and met with Jake to go over all features on the inside, he was great!! We would recommend this dealership.

DerekT

Oct 9, 2013

There is no better place to purchase a car than from Bickford Motors. Everyone in the entire process is great to work with, courteous, and keeps things moving. I have purchased several cars over the years from Bickford (Jeff Wing), both for work and personal. For my money, I won't go anywhere else.

bisjoe72

Sep 22, 2013

Smoothest and most enjoyable car purchase ever. All employees we met were friendly, knowledgeable and helpful. We never felt pressured, they had a great selection in stock, and were very fair with our trade.

MarciJanet

Sep 19, 2013

Over 20 years ago I had a friend working her way through college as a caregiver to an elderly person who was housebound. This friend purchased a new Ford Pony from a local dealer. It was a necessary purchase and her first ever new car. When the fuel pump went out at less than 12,000 miles the dealership told her she was on her own to pay for the fix. Now she had a car payment and no functioning car. Somehow, it came across the desk of someone at Bickford. Keep in mind, this was an incident that was in western Washington but had zero attachment to Bickford Ford. Bickford paid to fix the car. I vowed I would someday return the favor. My F 250 super duty was our families second new car purchase in the past year from Bickford. Both times we used Randy. I found him to be incredibly friendly, helpful and honest. Jake Berg helped with the intro to the truck's inner workings. Jake customer service skills are phenomenol. This was my first new vehicle purchase in over 20 years. The experience was delightful. I highly recommend Bickford and all their staff.

newtlong

Sep 11, 2013

Solid dealership. The entire staff was friendly and prompt. Email and phone replies were swift and answered the questions that were asked. They were a little tight on price but I think that they can be worked on.

Mjay and Howie Davis

Sep 6, 2013

Fabulous Buying experience, can't say enough about how great Dan, Jake , and Sharon were!

kcseattle

Sep 5, 2013

Randy was very helpful, efficient, friendly, profession, fair and enjoyable to work with. The entire experience was pleasant, and I felt like a got a good deal. The dealership is well-organized, free wifi meant I could work while paperwork was being processed, and everyone from the receptionist to the finance person was kind and helpful. Jake helped me understand the car's technology features. He was a good teacher and very professional. And I LOVE my car!

hanagal

Aug 26, 2013

i came in to look into the lease of a 2013 focus electric. i was very pleased with the customer service of everyone i encountered. swede made everything so easy and was great to work with. jake did a great job explaining all the gadgets and gizmos . over all i was very pleased with the experience and would recommend bickford ford to anybody looking for a new ford.

carendse

Aug 19, 2013

The purchase of our 2014 Explorer was absolutely wonderful!!! I was treated very kindly by all the employee's that helped work on my purchase. It was a very low pressure experience, this made me feel comfortable and at ease. I would like to thank everyone who helped make our purchase a exceptional experience! We highly recommend your dealership! We love our new Explorer and Thank you all very much for your kindness to us!!!!

SkylarStormo

Aug 13, 2013

Overall great experience. Everyone was very kind and supportive. Not pushy in anyway. Found me a great F-150 at a very reasonable price. I would go back to them in a instant.

mukulsoman

Aug 7, 2013

I am still in the process of getting my Mustang all souped up from Bickford Ford and I can already tell that these folks are the real deal! I was treated with respect and they cared about me as a customer. They helped me out in every way to save a few bucks while making my vehicle look awesome and perform awesome. I sincerely recommend them to any future car buyer.

cometandbaxter

Jul 24, 2013

Our experience at Bickford has always been well worth the short trip from Bothell as this is our 3rd purchase from your dealership. We have had 3 different salesman for each vehicle we have purchased and as was the 2 prior purchases our salesman Russ Sumpter was very Professional, Respectful, Knowledgeable, and easy to talk with no pressure sales pitches. Jake was so full of information and how the 2012 Focus operates. I am gald Bickford has such a knowledgeable employee on staff that we can get a hold of at any time to ask him "what does this gadget do". Jake was very professional and knowledgeable and is an asset to your company. Thank you Russ and Jake for your outstanding service.

Smarical1

Jun 23, 2013

I had a great experance and would choose this dealership again ! They made it easy fast and painless ! I love my new car ! Thanks a lot !

tony2478

Jun 3, 2013

What a great experience! As a first time buyer, I was a little nervous walking into a car dealership....But after a few minutes of sitting down with my salesman, Dan Hudson, I knew I had came to the right place! Right off the bat Dan made me feel comfortable. Not only was I surprised, but very relieved to have a salesman that was genuine and truly wanted to help me find the right vehicle for my needs. After I made my decision on my new vehicle the rest of the process was very easy! All of the paper work was covered and explained to me in detail, and before I knew it I was driving off the lot! I am more than happy and absolutely recommend Bickford Ford to anybody looking great costumer service and a great deal!

FusionFans

May 31, 2013

We love the car. The people at Bickford got the exact car we described delivered and us out the door easily without any long discussion. They instead educated us on the cars many conveniences so we were enjoying it immensly as soon as we drove off the lot. We would return to Bickford Ford for future vehicle purchases.

Loren

Apr 23, 2013

My wife and I have been Bickford customers for well over 12 years, buying our first used Lariat F250 back in 2001. (Great truck by the way). So satisfied with your service staff, we then purchased a Circle J Trailer from Maggie a year or two later. Over the years weve relied on the knowledge, integrity and genuineness of both your truck and trailer service departments all the way from general maintenance to the necessary upkeeps any vehicle eventually requires. . Always, theyve exceeded our expectations. This past Saturday, April 20th, my wife and I decided it was time to retire our F250 and look for a newer vehicle. At your lot we were a bit overwhelmed with your selection of both new and used trucks. A few minutes in the yard, we were greeted by your sales associate Dan Hudson. He immediately put us at ease by this friendliness and maybe most importantly, his listening to our needs and directing us to what would make the best fit for us. His knowledge base was not only broad and practical but experienced as well. He was not just trying to sell a truck; he was selling a product that matched our lifestyle. He was, al weve always found of the staff at your dealership: genuine. To make a long story short, we ended up purchasing a 2013 F150 King Ranch. And, we could not be happier with both the purchase and the experience. Youve also added a new element to your service a tech information specialist for all those computer thing-a-ma-jigs that comes with the new trucks. Thank-you so much for this! Todd, who heads up this department, was knowledgeable, caring and patient with us has he explained the ins- and-outs of this intricate yet viable tool that makes the truck run, and to be honest, is more than a bit overwhelming for folks such as my wife and me. And finally there was Teresa in your finance department. This part of buying a vehicle is not always the most enjoyable, but she made it seem almost effortless, putting us at ease throughout the entire process. Bottom line, Bickford has us locked in for future service and purchases. And although this is a boon for you, it is also good for us, knowing there is a dealership in the areas we can trust and rely upon. Thank you for this! By the way, the framed pictures of old downtown Snohomish with the horses standing outside the old Bickford dealership were great. History preserved is always a delight to see. Sincerely Loren Lowery

MrsC

Apr 1, 2013

My husband and I recently purchased a 2013 Fusion from Bickford Ford, and the experience was seamless! It took half the time we expected to spend for a car purchase, and with our salesperson Todd Spradlin's help, we got more features that we really wanted and kept our payment within our budget. Teresa Swain in finance knows her stuff and answered all our questions (which were many). And to top it off they have a technology expert, Todd Stempak, to walk you through all the features. Great job, to everyone!! We'll be back...

Monah

Feb 2, 2013

I had bought from Bickford 16 + years ago and had a good experience. I had a great experience with Dan. He was fun and low keyed not high pressured at all. Todd was great with the Tech stuff. I would recommend Bickford to any one looking for their first car/truck or their last. I am really happy with my new F150 truck. Thank you so much.

patbat

Jan 21, 2013

I had a great experience at Bickford when I bought my F150. It actually was the easiest and most pleasant car buying experience I've ever had. They were very helpful, professional, and efficient, and I felt no pressure at all. And I feel like I got a great deal. Will and Todd were terrific!

Just found the right dealer with the right car

Oct 1, 2012

These folks were so nice! I shopped Nissan, Toyota, and dodge before going to Bickford Ford in Snohomish. No pressure at all from the sales people. I ended up buying a 2013 Edge. I have never had such a pleasant experience buying a car, and I drove away in my new car in less than two hours! If you're looking for a Ford go to Bickford!

Tomm65

Mar 28, 2012

Had a great eerience with Russ in sales on my new Explorer. He was very friendly and fast too. I would refer anyone here. They are fair in every way which was a welcome relief.

wmac898

Mar 21, 2012

My family has purchased 3 vehicles from Jeff Wing in the last 8 months. What a great experience. Very laid back. Great pricing, no pressure sales. Elizabeth did the final walk through and explained the Sync system. They both followed up to see if we had any questions. I would highly recommend these folks to everyone. Shop the web and then buy from Jeff.

Spamfed

Nov 19, 2011

Not only was the stated color of the vehicle wrong but many of the features advertised were not even present or working on the vehicle. Sales associate blew me off when I pointed out that the "extras" where not there. >If you say child safety seats vehicle should have child safety seats. >If you say it has parking sensors vehicle should have parking sensors. >When you say the vehicle is Grey it should not be Green. >If you say rear view camera it should work. Just saying don't waist your time with this dealership if your looking for used. They give SUPER LOW trade in values and negotiations are horrible even after pointing out that 5 out of the extra features advertised were not even there or working.

Mike Dan

Jun 23, 2011

My 2006 6.0 liter ford Diesel had 2 major repairs done at Bickford Commercial service with Dan Valentine. 1 at 85,000 miles and 1 at 117,000 miles. Both repairs were to replace cracked heads. I have driven 6000 miles and now the high pressure oil pump blew a line and caused $3400 in damage. In 2006 a technical Service bulletin was issued about this oil line coupler and Ford made a special coupler kit to solve this problem. They also reccomended that their dealers service depts tell the customers about this problem and install the kit if they do a job which gains access to the high pressure oil pump. Well Bickford tore my motor apart 2 times and they never said a word about it. This is a $58.00 dollar kit that would have saved me $3400. I called dan Valentine for 2 days and he would not return my call. I finally went through the Bickford switchboard and got ahold of him. He said they never actually worked on the pump so it was not his problem. I asked him why he didn't mention the Technical Service Bulletin being the fact that when the heads are off the high pressure pump is right there and easy to work on. After I questioned him a little more he said that I could not send my truck there and he would not work on it. I guess I ask to many questions, and why would anybody do that when your about to spend $3400? He was rude and very unprofessional. I then called the Service manager Kevin Jameson and told him what had happened. What a jerk! He said being that I question Bickfords ability to repair my truck when I talked to Ford during my 2nd repair he didn't like that. I asked him why I wasn't told about the Service bulletin and he said they don't have time to discuss all the bulletins with customers and that I should have gone on the internet and looked it up myself. So much for going to the dealer because they know about all the current service bulletins. I think this will be a good case for "Get Jesse" on King 5 news. I have now towed my truck to Ford of Kirkland, and wow!, these guys have their act together!! Dean webster my service consultant put together an estimate in less than 4 hours, so I could get the ball rolling with Ford for some financial assistance. I then received a call from Tom Olson the Service manager the next morning letting me know he was talking to Ford on my behalf and going through every channel to help me in anyway he could. Tom is really a standup professional. I think Kevin Jameson could use a lot of pointers from Tom. When Tom was done, he got most of my repair paid for. These guys at Ford of Kirkland have renewed my faith in Dealers and I will never take my vehicles anywhere but Ford of Kirkland. Give Tom or Dean a call and let them show you how professionals are supposed to act in the auto service industry!!! Ford of Kirkland 425-821-6611June 22, 2011

milo63

May 24, 2011

We spent far too much time shopping for the perfect used Expedition. In our search we ended up visiting far too many Ford dealers from Tacoma to Marysville and we both felt that Bickford was the least "car dealerish" of them. We ended up buying our Expedition from another dealer because it had the option packages we were looking for but I'd rather give my money to Bickford. Next time guys!Thanks

gunnar

May 17, 2011

Contacted Bickford Ford after searching on cars.com for a new Ford Escape. I e-mailed the dealership to get more info and was contacted the next day by Darin Matthews. He provided me with a great price and directions to the dealership. He also assured me that any vehicle I selected would be reserved for me for 24 hours to allow me time to travel from my home. I would have purchased from them if my neighbor hadn't made me a deal on her used SUV that I couldn't refuse. If I am in the market again, I will surely contact Bickford.

thepriems

May 11, 2011

Decided to buy a new 2011 Explorer and called around (willing to go from Olympia to Bellingham) to find one that had all the options/ color etc that we wanted. Checked ALL the dealerships around that showed having the Explorer online that we wanted and got the best / nicest / professional call / follow-up from Jeff Wing at Bickford. We decided a few days later to drive up to the dealership (over an hour) and met wth Jeff who in person was just as delightful to deal with. (even though the car we exactly wanted was not in yet, it was expected soon) Dealership is very nice-- clean- smiling friendly people- many customers who also looked happy- and the day we were there, free doughnuts- fresh and yummy. All in all a great experience. Worked out the paperwork details, and Jeff said he would keep in touch on status of when vehicle would arrive which he did. He talked to my husband through the week with updates and we made an appointment to pick up the car the Saturday following when it arrived. When we went back to get the car, again everyone was welcoming and made us feel like our business was valued. Jeff spent a good amount of time going over all the bells and whistles of the car and made sure we felt comfortable with the main features. (SO many awesome things on this car!) We drove away feeling great about the purchase and most importantly that we had dealt with JEFF and BICKFORD. He did a great job with every detail-- even recommending a nearby place to eat which was terrific. Jeff provided exemplary customer service and we would highly recommend him and the dealership. We also got a follow up email from the TECH person at the dealership who wanted to make sure if we had any questions about the car / navigation system/ in dash touch screen / features etc. to let him know as he had not been working the day we got the car. All in all a great experience with Jeff and the Dealership in general- and a great vehicle!

jimmymac_SEA

Feb 22, 2011

I requested internet quotes from various Washington Ford dealers late on a Thursday night. When I checked my inbox on Friday, Eric McCarthy had responded with the information I was looking for, listed in the format I had requested. He quoted a price that was obviously not just an invitation to negotiate. Bickford Motors' bid was $300 lower than the next highest response and $800 lower than the highest internet quote I received. And I'm talking about well-regarded dealerships from Clark County to Whatcom County. Eric was great about confirming the deal in clear, definitive terms, and documenting everything in e-mail messages. The actual purchase order process was quick, friendly, and relaxed. I've placed orders for topsoil that have given me more cause for apprehension than anything I experienced ordering this vehicle from Eric.A screamingly great price combined with friendly, forthright service - you can't ask for much more than that.

nessman

Nov 9, 2010

I've been buying new cars and trucks for 40 years. Today I bought a 2011 Ford F-150 Harley-Davidson from Bickford Motors. This is the best experience I've ever had with an auto dealership during a new vehicle purchase. In all respects, Erik Sundvor exceeded my expectations, and I got a great deal. I would definitely recommend Bickford Motors to anyone.

torgy260

Sep 28, 2010

I dropped by Bickford Motors looking for an inexpensive reliable $2000 car for my daughter. Erik worked within this limited budget and offered us a recent trade in with very low mileage for its age. I was allowed to use my own shop to inspect the vehicle, and the selling price was adjusted somewhat to compensate for some repairs needed. All in all Erik was fair and straight forward all through the deal. I honestly never encountered a good experience with purchasing a new or used car from a dealer, and am stunned to discover a great car dealership right in the town of Snohomish where I live.

gsxr1000cjh

Sep 9, 2010

All in all a very pleasing buying experience, No pressure to buy no attempts to push me into anything other than the car I was interested in. A good price on the car and proffessional treatment whilst the process proceeded.I would buy from this dealer again.

BonnieV

Jul 21, 2010

Easiest vehicle I ever bought. Most personable salesmen I've ever dealt with. Took about 1.5 hours to look at the trucks, discuss the price, paper preparation, credit check and sign the multitude of papers. Another individual that was exceptionally personable and helpful (and whose name I don't remember was the musician who helped us with all the paperwork. Thanks again.

VCompton

May 2, 2010

My daughter sent me to Bickford to see Erik Sundvor and he was AWESOME!!!This was a great hassle free experience for me. I looked around with no pressure and he was there to answer any questions I had. I couldn't have found a better deal on a Ford Expedition. I will use Erik again in the future when I need another vehicle.

hondo.jewell

Apr 27, 2010

I am pleased to evaluate Erik Sundvor at Bickford in Snohomish. My fiance and I had a great experience purchasing our new vehicle. Erik seemed to go out of his way to get us the best deal. He was very patient, kind and cooperative. I would recommend Erik to anyone looking to purchase a vehicle anytime!

Lynn Dancer

Apr 27, 2010

Erik was a pleasure to work with...knowledgeable and courteous. No pressure only helpful information. Good attitude to deal with. Overall the experience was better than I expected with an auto salesperson. I was surprised to find a BMW at a Ford dealershipand I was impressed with the salesmans knowledge of the car.

valueman

Apr 27, 2010

Great service from start to finish.I was left to shop on my own but Erik was there when I needed any questions asked.What I was told at the beginning was true through the whole experience. There was no bait and switch or second sticker price wich is very important to me.

drn791

Feb 14, 2010

Last year I purchased a great used truck from Bickford. My salesperson was Jason Bickford who was very thoughtful and a lot of fun to work with. He kept an eye out on incoming used trucks, let me know they had one that fit my needs exactly - then I came in and got it for a a price lower than any similar trucks in model, year, and mileage in the State of Washington. Also Theresa breezed me through the loan/paperwork process in minutes not hours.

fcmore

Feb 11, 2010

Eric McCarthy was very friendly and professional in helping us find theright car and within our budget since the wife and I are retired.BickfordMotors has a good selection of used and new vehicles.The financing and therest of the process was quick.We strongly recommend Bickford Motors if your in the market for a new or used vehicle.Thank You,Frank and Colleen Moreno/Snohomish Wa.

hrvcore

Feb 11, 2010

Went to Bickford to check out 2010 Ford Escape Hybrid and test drive. Eric Sundvor was excellent throughout the process from initial contact to negotiations he tries to work out a deal so its a positive give and take. I didn't initially have intentions of buying when I test drove the Escape Hybrid but I was extremely surprised on my test drive and the interior looked plush. Eric has a even keel personality not overbearing and looks for best deal for his customers. We looked at various packages, options and pricing regarding my Escape Hybrid along with the colors that appealed to me. He understands a good experience buying means more business in the future and that word of mouth is powerful. Very satisfied with my experience at Bickford. I drive 50,000+ miles per year so I turn over vehicles every three years and most definitely will buy again.

L&N

Feb 11, 2010

Our salesman, Erik Sundvor, and the Bickford Team went out of their way to place us in our 2010 Ford Focus in the final hours of the 2009 "Cash for Klunkers" Program. Erik listened to our needs and could not have been more helpful in making sure we could drive home in our new Focus the afternoon we arrived. Of all my previous car buying experiences, this was most enjoyable as we felt no pressure to buy--only a willingness by the Bickford staff to meet our needs. Being raised by one of the finest automobile repairman in Washington State who owned his own repair shop, I have been very impressed by the quality of Bickford's Service Department--we feel the competent and friendly Bickford service staff is well worth the additional 1 1/2 hr drive from Cle Elum to Snohomish--their prices are reasonable as well! We love our Ford Focus! L&N

betteboop02

Feb 10, 2010

Eric McCarthy was very professional and very friendly helping me to find the perfect used car at the price I needed. All the staff were polite and professional as well. I went back there for an oil change in the service department and everyone was great. Eric McCarthy, our sales person who sold me my car, recognized us and offered my daughter and I some coffee or hot chocolate while we were there. I would definitely recommend Bickford Ford and I actually have already.

danzarelli

Feb 10, 2010

I have had the BEST experiences at Bickford. Daniel and Jeremy have helped me many times. I continue to go back (4 cars purchased there over 3 years). Extremely fair, helpful, good people! Bickford and the two sales guys I work with continue to give Ford a great name.

dchizo

Feb 10, 2010

Jeremy Wagner and Eric McCarthy sold my wife and I a 07 HHR we got a great deal no pressure very fast and easy. I have told everyone about them and the great dealership they work for. I will be going back there to buy cars from the two of those guys they were so much fun and made it sooooo easy to say yes!!Thank you Bickford for the great experience I have had coming back there for the oil changes and Jeremy coming over and saying hi, even offered me a burger they were having a BBQ that day. I met Mike Bickford he was very nice handed me a Pepsi very humble and pleasent.THANKS SO MUCH!!!

mandys

Feb 10, 2010

I have had the most amazing experience with every car I've purchased from Dan Hudson He never has been pushy, he is genuinely interested in getting me the right car for my family, there is little "negotiations" as he gives us the best price from the start. Dan phiser is amazing with maintaining my vehicles. He is so considerate and thoughtful of my budget and is really informative. They are so fair and seem truely concerned with my families well being. I will continue to buy from Bickford!

mustangkid

Feb 10, 2010

I saw a mustang that Bickford was selling. Contacted them through the internet about the car. Daniel contacted me about the detials on the car. He was very funny and helpful with me questions. Being the distance from where I live and where Bickford is. Dan and I did alot of talking and emailing to each other. He even help give a estimate on how much my trade-in would be approx by the pictures I sent him. That was awesome! When we drove up to dealership. Everyone treated us like we were family. You don't see that everyday. The deal went so well, I didn't even test drive the car. Because I knew that they stand behind their word. We are currently looking at another Vechicle at Brickford Ford. We are sure that this is going to be another great experience with Bickford Ford.

nfcworld

Feb 10, 2010

It was a real pleasure dealing with Eric at Bickford Motors. Eric was very professional and helpful through the entire purchase process. I would not hesitate to buy from Bickford again or to recommend others to their well run operation. They delivered on everything they promised. I never felt pressured through the process. You can sense the pride they have in their family run operation. Bickford is my place for future auto purchases.

owross80

Feb 10, 2010

I've been looking for a field truck for my girlfriend. Was calling around dealerships looking for a mid size. A few said they had something that would work. But when I made it in they would try to sell me something more expensive than I wanted or older. I finally got a hold of Dan Hudson at Bickford. He said he had a Dodge dakota there in my price range. The Dodge just came in on trade in. They said they wanted to run it through their shop before they sell it. Im thankful that they did. They found a vacum leak in the fuel system. And sent the truck over to a dodge dealership to get checked on more dodge specific equipment. Found the minor problem and got it fixed. Dan called me in when it was all done. And even came in on his day off to adjust to my schedule. When I came in he had a carfax report and the what the final price would be after taxes and licensing. I was so impressed with his service my looking changed to buying. I finished up with Eric Berg in finance. I didnt tell them that I wasnt from around there. So the taxes were higher where I was from. I didnt have to say a thing. They just automatically dropped the price down to hit the original quote. Eric was very informative with warranties. And extremely nice. As were all the employees I meet at Bickford. I recommend Bickford and Dan Hudson to anyone looking to buy a vehicle. It will be the first and only place I will go for my next vehicle.

pinkandy99

Feb 10, 2010

Bickford's is low pressure! Laid back yet willing and ready to help! love them! We have purchased 4 cars with them over the last six years and when we're ready to buy another we will only use them. We purchased a special order truck, and it was delivered to us way sooner than expected! Thanks!

Robert Raphael

Feb 10, 2010

My wife and i both feel this was the best dealership we have ever come in contact with. Eric McCarthy was friendly, courteous and professional. We told him what our budget was ( we were looking for a used Ford Mustang) and he was able to help us get a great car at a very good price. We never felt pressured and were always talked to in a calm friendly manner-unlike so many other dealerships.The Mustang we bought was clean and in excellent condition. The work Eric told us that had been done WAS done.We are very pleased with the car.We would strongly recommend Bickford and Eric if youre in the market for a used or new vehicle. The trip from Seattle was well worth it and we are going to make Bickford our first stop when our daughter is in the market for a vehicle.Thank you again.Robert and Janet Raphael/Seattle

smogfather

Feb 10, 2010

I have bought multiple vehicles and have referred multiple friends to Bickford Ford. Daniel Hudson has been an outstanding sales person for my business and my family. Bickford Ford is very concerned about their reputation in the community and it is obvious that their reputation is impeccable. I highly recommend this dealership and my favorite truck salesman to anyone!Satisfied Customer,Lake Stevens Wa

TCain

Feb 10, 2010

Purchasing my new (slightly used) Explorer was the easiest car purchase I have ever had. Jeff Wing was always more than willing to help with any questions I had and understood exactly the car I wanted. He was never pushy and seemed to really care we were getting the car we wanted. Definitely go see Jeff Wing at Bickford Ford for a smooth car buying experience!

ts9000

Feb 10, 2010

I had a great experience with my purchase from Bickford Ford in Snohomish. The entire staff was friendly and helpful.Eric McCarthy worked directly with myself and my family. He was very knowledgeable of the vehicles, had great patience with us and did not pressure us in anyway.He went above and beyond by getting us a fantastic deal on the purchase.I have had dealings with a number of dealers, and none had the qualities that I found at Bickford. I would highly recommend this to anyone who is looking to purchase a vehicle. For my family auto purchases I will definitely give my business to Bickford.

creepermrb

Feb 9, 2010

Bickford Ford was a great dealership to buy a truck through. I had previously called a few different dealerships around the westcoast and none of them took my call seriously and never got back to me on the truck i was looking for. Jason found the truck, got it to his site, and got it off to me all within a week.

bisjoe

Jan 3, 2007

This is the first time I have bought a car where I told the salesman what I wanted to do and he did it without any haggling, just went right to the deal I asked for and made the sale.

philsthing

Nov 9, 2006

We just purchaced a new (2006) Expedition from Bickford. Why, no sales pressure and a team of people with integrety, which my wife and I appreciate. We will buy our next car or truck from Bickford and hopefully Jeff.

Taurusowner

Nov 19, 2005

I would never buy a car anywhere else. I have purchased both a car and a truck at Bickford. On both occasions, the salesperson was not pushy. In fact, when I bought the car, the sales person allowed me to take the car home for four days with just a $100.00 deposit. When I came back, he handed me my check and asked me what I wanted to do--no pressure!!. I did buy the car, but noted that the windshield washers didn't work. They fixed the washers at their expense, and, without prompting, also fixed the serpentine belt and rear brakes AT NO CHARGE because they felt they "should have done that before it went out for sale". At all times I have been treated with respect and without the usual "Hey, Little Lady" attitude a woman often gets at a car dealership. Bickford Ford is the best dealership anywhere!