Used Cars for Sale at Bill Collins Ford Lincoln in Louisville, KY

Bill Jordan

Sep 23, 2020

Best experience I have ever had in purchasing a vehicle!!! Everyone was very helpful! Especially the finance manager Sean Heasleden. He got me a great rate and cared about my satisfaction. I would highly recommend Bill Collins Ford!!! If I could give then 10 stars ..... I would!

Tim Neace

Sep 11, 2021

When we bought our first vehicle from Bill Collins Ford back in 2019, we felt like it was a great experience and would definitely return. Last weekend, we decided to trade that vehicle in for another new one and of course, we went back to Bill Collins. There was absolutely no pressure during both our buying experiences, NONE. Car buying shouldn't be a stressful event. With the back and forth that some dealerships do, the prodding questions, the generally uncomfortable atmosphere, no wonder so many people dread it. We were so happy that the experience at this dealership had not changed since our first visit a few years ago. On top of all this, you're probably going to find one of the best selections on their lot within the local area. I rarely find myself wanting to write a Google review, but as for this dealership and how they treated us, I feel others my find these words helpful if they're looking to purchase a new or used car.

Nicholas Funaro

May 28, 2020

A very pleasant and straight-forward process. We just purchased a new F-350 4x4 Diesel. Missy Boyd, our salesperson, did a great job! We will definitely be back again.

Scott Bryant

Jul 8, 2021

Bill Collins used to be appropriately staffed and you could get a repair done within a few days. Not anymore. My truck was in there for 3 weeks. Service team says they’ll get back to you on updates but many times I would have to call several time to get info. Failure reoccurred a week after I got my truck back. Called and left a message for my service rep but no response. That’s as a week + ago. Probably for the best so I can take it somewhere else.

Charity Gray

Jul 8, 2020

I’ll start by saying that sales at bill Collins is amazing BUT if you purchase a vehicle from them pray that you don’t ever have to take it to the shop because their service department is HORRIBLE. My explorer was in the shop for 3 weeks and 2 days. It sat for one week before it was even pulled into the shop. I was promised it would take no longer than 5 days maximum. I also have easy care which covers the cost of any repairs with a deductible of 250$ long story short I ended up paying 540$ for an AC line repair and had to pay rental fees for 3 weeks so I’m out a little over 1000$ i requested a discounted price (250$) and was told I could not get my vehicle back until the payment was received in full of 540$