Used Cars for Sale at Bill Dodge Auto Group Westbrook in Westbrook, ME

Gina

Jun 14, 2021

I’m genuinely floored by my experience at this dealership. I was really apprehensive going into the appointment; you never know what you’re going to be met with heading into a dealership as a solo woman. Turns out I didn’t need to have my (figurative) boxing gloves ready. Jessica was really kind to me. She shared personal stories with me that eased my tension. She sent me on a well rounded route that gave me a great feel for the vehicle. Before I left for the test drive she made sure I knew that I was in no rush, and could spend the proper amount of time to ensure I was comfortable with the vehicle. That was huge, often I’ve felt rushed to return and don’t spend enough time on the test drive. The financial portion of the purchase was equally as well handled. Dylan’s approach to the whole thing was so genuine, it was clear I wasn’t just a number. He made me feel like I was at a table with a friend, versus the typical “yeah yeah, buy this, sign this, now get out.” If you’re looking for a vehicle just start here. They’re worth your time.

Doris Zampini

Aug 12, 2021

First, the Customer Service we received, we rate “10.” James Waring offered us a water as soon as we sat down. He was very knowledgeable and really worked some magic numbers to not only trade in one leased car (Ionic Hyundai), but we ended up turning in our Hyundai Tucson too. We got a super deal from (2) professionals: James and a guy in the Finance Dept(?). We ended up getting a platinum deal for oil changes, etc. He also offered us a water. His personality shined through and made the financial paperwork as quickly as possible. We definitely recommend these (2) salesmen a “10.” Doris & Richard Zampini

KN ERS

Sep 21, 2021

DO NOT BUY A CAR FROM THEM , bought a car that I can't even get an inspection for , a week after driving off the lot check engine light comes on , bring it back to get it fixed which at first was great till I realized they never fixed anything, picked my car back up assuming it's fixed and 2 days later light is back on . 4x of me taking the car back In to get it "fixed" and it's still not , no one answers me , no one calls me back , even told me " o we don't babysit our employees we trust they can do their job " well I trusted you to buy a car from you or even fix it , WORST EXPERIENCE I'VE EVER HAD WHEN IT COMES TO CARS. DON'T WASTE YOUR MONEY AT THIS PLACE

Kyla Ferrell-Gallant

Aug 23, 2021

Really unhappy with the service process in Westbrook. My car was scheduled for service and I dropped it off at the address in the email/the woman told me over the phone. Apparently that wasn’t the right place to drop it off, unbeknownst to me. When I called at 12, assuming my car would be ready, I got transferred 4 times. I was getting upset because I had no idea where my car was and no one had an answer for me. When I finally got a hold of the department that had my car, they told me at noon that my car still wasn’t ready. This was inconvenient for me because I need a ride to go get my car. They also did not have a time for when my car would be available. My car was supposed to be done by noon. If I have a 7am appt there is no reason why my car should take over 5 hours for the service.

Charles Haddock

Jun 16, 2021

Our recent lease of a new KIA Niro Plug-in at Bill Dodge KIA of Westbrook was very enjoyable because of the professional, thorough, and experienced nature of both sales and finance personnel. The process was quick, and sales thoroughly and clearly explained the technology of the KIA. Our salesman helped us setup the important connections with our technology. I wouldn’t hesitate to go to Bill Dodge in the future.