Used Cars for Sale at Bill Kolb Jr. Subaru in Orangeburg, NY

MNEVI

Nov 21, 2016

All the staff were very friendly and quick to offer help. Gary and the team made it a seamless transaction. I would recommend this location.

dneves7

Nov 20, 2016

Stuart and Gerald made buying my first car a much easier experience than I expected. Stuart was very straight forward with all pricing and I did not feel like anyone there was trying to be deceptive, which I appreciated. Stuart and financing clearly laid out my monthly costs and made every step of the way seamless. I would definitely recommend Bill Kolb.

AB34

Nov 19, 2016

My wife and I were greatly impressed by the accessibility and friendliness of the ownership, Bill andMaryann Kolb. Our sales consultant, Gary Mendelsohn, has been very thorough, solicitous and patientin helping us learn as much as possible about our new Legacy. It's been a joy working with him. We are also very grateful for the assistance received from Rick Janke, Paul Spiegel and GregAnnicchiarico. And the car is wonderful!Alphonse Blandi

Ross

Nov 19, 2016

I recently went and purchased a car from Bill Kolb Subaru. I had great experience. The staff are nice, patient and knowledgeable. There was no haggling or high pressure strategies in the process. I did research the car and the pricing before I went there and I received good offer with no hidden fees. The person I worked with is Richard Knel. He was very clear and straight forward. I would recommend to anyone who is interested in getting a Subaru to visit Bill Kolb Subaru and talk to Richard.

amalia raftopoulos

Nov 17, 2016

Returning for the 5th time at Bill Kolb Subaru. Howard is the person to deal with. He is the most amazing person a buyer can ask for. He treated me with respect and like a family member. He took his time to show me what I was looking for. Howard I will NEVER DEAL WITH ANYONE ELSE BUT YOU. Thank you so much for all you have done for me. Have a great day. Amalia Raftopoulos

RJM

Nov 16, 2016

Wanted to purchase a BRZ and they had one of the few in the surrounding area. Gave me great customer service, had the car ready to go within an hour, and it was driven away without any hassles. They arranged immediate financing and took care of incidentals, didn't force me into needless special warranties, but did point out the facts for Subaru's extended plans. It was a good buying experience and I'll be sure to consider Bill Kolb Jr. Subaru for another car.

yanks10952

Nov 15, 2016

Howard Bonfield was the best to deal with. I would defiantly go back. the were friendly and helpful from the start to the end. thank you for a great purchase

Bill Kenny

Nov 14, 2016

I made a 7:45 appointment for an oil change on a Thursday recently. Greg informed me that there was a recall on something to do with the windshield wiper fuse box and that they would take care of it. I had my ten month old granddaughter with me and I was worried about being stuck in the waiting room longer than it would be comfortable for the baby. Greg came with my paperwork in under 50 minutes and I was on my way!!

gebe, judith

Nov 14, 2016

On November 10 I picked up my new 2017 Subaru Outback from Stu Lesser. He explained everything I needed to know about the car. He answered all the questions I asked.This is the second car I have purchased from Mr. Lesser. My other Outback was a 2005. So if you are looking for a new /used car I would certainly recommend Mr. Lesser.

Carrie Fogarty

Nov 13, 2016

It was such a wonderful stress free and enjoyable car buying experience. My salesperson was Gerald Ford and he made it such an easy hassle free time. I was able to test drive the outback and the forester back to back without a wait and all I had to do was decide between the two cars. It was such a seamless experience and I would recommend this dealership to everyone I know. It was a no pressure day and it was such a different experience from the rest of my car buying experiences in the past. I would definitely go back there for my next car! Thanks Bill Kolb Subaru!

Terfen

Nov 13, 2016

On Oct 22, 2016! I went to Sabaru in Orangeburg with my son,Michael. Several of my friends have Subarus.!,There I had the pleasure of meeting and working with Gary Mendelsohn to find my perfect fit. Gary made the process easier then I thought. I was excited and nervous and concerned over giving up my 2001 Honda--almost 160,000 miles. Gary listened to what I wanted and helped me narrow down my choices. Questions and concerns that I had were answered. My sons questions also were answered. The morning was positive. The energy in Subaru dealership outstanding; friendly, courteous and reassuring. Marty had the financial papers ready when I returned with my other son, Bill. All info was reviewed , questions answered . I felt I made the right choice..On Oct29, I drove my new Subaru,2014 Forester..Great Experience. Great dealership. Gary, thank you..I live in the Bronx.On entering my garage of the multi dwelling co op.--there was another Forester from Bill Kolb,Rockland...Gary, were you the consultant??Thank you all for making my new car purchase a piece of cake!!! My best to all the staff in your dealership. (I am not sure if my original survey went through) Thank you ,again, Theresa Fenwick

anna

Nov 12, 2016

Great friendly customer service. All questions were answered on time.We liked their selection of stock cars and were able to drive one home the same day. We love our Subaru Outback!!!

girlscout

Nov 11, 2016

I purchased a Forrester from Gary Mendelsohn beginning of October '16. Love the darn car but couldn't figure out how to reset the clock for daylight savings....called Gary for help, never expecting this: " I know how busy you are M..... so why don't you call me from your phone when you are in the car ,I will get into a Forrester on our lot, and will walk you through it..." How about that for service?

mylesg

Nov 11, 2016

I came into Kolbs knowing what I wanted having read brochures and reviews and test-driven a Forester - and having had an unpleasant experience at another dealership. Howard was knowledgeable and helpful in answering all my questions and there was no game playing a significant contrast. There were several follow up emails and phone calls. We landed on a vehicle that was inbound and much to our surprise two days later, the sale, the financing (pleasure working with Paul), the plates were all taken care of with a minimal amount of effort and we drove off the lot after Howard gave us the most thorough orientation to a vehicle that Ive ever experienced in 45 years of buying cars. .

Phil

Nov 10, 2016

I returned to bill kolb subura for my fourth outback. This trip did not disappoint. Howard Bonfield was knowledgable and helpful from his introduction through delivery of the car.I am totally satisfied with my experience and trust that my service experience will be as good as it has been in the past

Dee

Nov 10, 2016

I returned to Bill Kolb Subaru for my second car from this dealership. Although I was pleased with the purchase of my 2014 Impreza sport wagon, I was interested in test driving a Crosstrek for my next vehicle. This dealership is a very busy place. I was always greeted by friendly staff members and our salesmen, Gary Mendelsohn was knowledgeable and attentive to our needs. If Gary was unavailable, or busy with another customer there was always someone else to offer us assistance and answer our questions while we were waiting. Nice to see teamwork in action. Great overall experience with the trade-in and purchase of my new Subaru.

Subie for life!!

Nov 10, 2016

Just picked up my 4th Subaru Outback from Howard Bonfield.(2017 Loaded) HE always calls me 3 to 4 months early, gets me out of my lease (with equity) and my lease payments always seem to get lower.I have no clue how he performs such magic, my friends are always amazed. AND when I refer my friends to him, not only does he truly take care of them (as if I was sitting next to him)he always sends me $50.00!!!! He just informed me that if I send him 2 more referals,.....(which will make 10) he starts sending me $100.00 each!!(I plan on passing around his business card at my office all day tomorrow!!)

John RI

Nov 8, 2016

Howard did an excellent job of explaining the car. He was extremely respectful, clear and thorough. With a long history of stressful car purchases I can honestly say that this was the most stress-free purchase I have ever been a part of. Thanks Howard!

Jeff A. Weinberger

Nov 6, 2016

Stu Lesser and everyone at Bill Kolb Jr. made buying our new Subaru easy and a real pleasure. Rather that doing my usual negotiating dance, they gave a great price right off the bat. No need to check out other dealerships, the best deal was right at my fingertips.

Mary N.

Nov 6, 2016

Although we had done online research before we got the the dealership, Sam refined and streamlined our search by asking specific questions about our needs. That was extremely helpful. We ended up choosing a smaller model Subaru -- a Legacy rather than a Forrester -- and are very happy with that decision. We got a great car at an excellent price and are very satisfied.

dagyo10

Nov 5, 2016

I recently had a great experience with Richard Knel at Bill Kolb Subaru. I wanted a 2017 Subaru Forester and he was very helpful explaining all the details about the car I wanted. I was told that my car would arrive in 2 - 3 months and it came in 3 months. When I went to pick up my car, Richard took the time to make sure that I knew everything about my new Forester before I left the dealership. I got great customer service and left with full satisfaction. Gyorgyi Datz

Dan Love

Nov 4, 2016

Excellent staff and friendly sales department. Ross Kelter was very helpful and delivered a quality Forrester. Lukas was very knowledgeable about all the gadgets in the car.

Geri

Nov 4, 2016

My experience was excellent. My sales person, Richard Knel, was very professional and helpful. I will definitely lease my next Subaru from Kolb and Richard.

Pthomas

Nov 2, 2016

Very helpful and knowledgeable staff. Great teamwork by all the staff. Definitely a way better experience from my last car purchase. We will definitely be coming back here for our next Subaru.

rose

Nov 2, 2016

Howard was recommended to me by a friend. My old car died and so I made an appointment with him. He showed me a 2013 Impreza, explained its features and history and I was sold. Howard is very knowledgeable and patient, explaining everything until I - finally - understood. When I noticed that the car's rear bumper was scratched, he and the dealership agreed to repair it and it now looks great. After a few days, I noticed the fog light cover was missing. Howard told me to bring the car in and then, to my surprise, paid for and installed the part himself! Howard made my car-buying experience painless and anxiety-free. I highly recommend that you ask for Howard if you're in the market for a Subaru! Oh, and he's also very funny!

Mannysoto

Nov 1, 2016

Would like to say that my wife and I had a great experience when We purchased our 2015 Subaru Legacy limited. This is our second vehicle that we purchase at this dealer with Howard. Howard scheduled an appointment for us to see the vehicle. When we arrive to see the vehicle Howard was very knowledgeable with all aspects of the car and answered all our questions. When deciding on making the purchase and trading in our vehicle Howard was very patient in working with us and also giving us the trade in value we had anticipated. We scheduled to pick up the car on Monday at 3 PM when we arrived Howard was waiting at his desk with our keys to our new car, paperwork was very easy being that Howard had already organized everything he was very professional and courteous he then explained the car manual to us put our plates on and paired my wife's phone to the car explained all gadgets to her I really appreciated that very much. Overall our experience was fantastic, and swift and I would definitely come back to purchase a vehicle here.

Punjabi

Nov 1, 2016

We purchased a 2012 Legacy, Limited edition. I had a wonderful experience dealing with this dealership. In my past experiences with dealerships, I felt like I was being hustled. But with Howard that was not the case. Very courteous, patient and accommodating. There was no guess work or surprise fees. They gave me a great deal on my trade-in. Howard Bonfield is the best! I plan to come back when I need another car.

Kempsing

Oct 30, 2016

Had a wonderful experience with Howard bonfield. He was very patient in explaining everything. Now. All I have to do is remember--- if not--- I'll give Howard a call!!! I would send my friends to Howard. He made this whole thing from start to finish easy and enjoyable!!

Rashan54

Oct 30, 2016

Howard was very knowledgeable about Subie. I really wasn't sure what I wanted however Howard was prepared with a list of options. We test drove an Outback '15 and I loved it. Howard was able to articulate the enhancements of the new generation Outback. We were in by 11am and done by 3pm. Not bad. Thanks Howard.

cmorris9

Oct 30, 2016

Gary Mendelsohn helped us buy our first Subaru and it was a great experience. He was helpful, listened to what we needed, and found us the right car. No haggling! It was the best experience I've had buying a car--and I've bought several. Gary made it clear that he "comes with the car," and that we can continue to rely on him for any questions ,problems, or concerns. We were glad that we drove a bit out of our way for this particular dealership! Don't hesitate to use them!

coffeeandcake

Oct 29, 2016

Came in looking for a low mileage used car and Gary Mendelsohn was excellent in working within my budget. He was friendly and patient and went through the range of options available. I was able to make a choice I am happy with and had my car quickly. Gary happily took time to explain all its features and make sure I was comfortable with my new car. Very, very pleased with my experience.

Sheri123

Oct 29, 2016

Thank you Rich Janke for a wonderful stress free professional experience !!! You made our experience at Subaru so enjoyable .. You are very knowledgable and informative and made each step in trading in our car and leasing a new one a seamless transition . We really appreciate your excellent customer service and will absolutely return to this dealership in the future.

JeanK1

Oct 29, 2016

Within 2 days we drove home in a new, beautiful Subaru that was worth the dollars, The buying experience was very comfortable and easy. Knowledgeable and customer oriented dealership. Send your friends and family!!!

Barbara Kolsun

Oct 28, 2016

We had not bought a car in 13 years so it was a difficult decision but Holnan and Lucas, our salesman and his assistant, did a great job on helping us find our next car, a Subaru Forrester. We are very happy with the car and thought the service was exemplary.

Jim67

Oct 27, 2016

Reputable, excellent service, and all of the sales reps were very knowledgeable and courteous. The car was prepared impeccably. Our salesman took us through every aspect of the car, and answered all of our questions. I would highly recommend purchasing a car at Bill Kolb Jr. Subaru.

Orlando & Luisa

Oct 27, 2016

Did a lot of research on Cargurus looking for a pre-owned Subaru outback. Took me a few months actually searching and trying to decide on a 2nd vehicle. And the Subaru outback was my choice. Drove from Bronx N.Y. to Bill Kolb to test drive a limited 2010 3.6 and made the purchase. Very Happy with my choice of vehicle and dealership. The guys are Gary Larry and Paul were our guide and they did a hell of a job. Our 1st Subaru and love it so far.fun ride must say can't wait for the 1st snow storm even though we hate winter. Lol Thanks Bill Kolb Jr. Subaru!

Joe

Oct 25, 2016

Our Salesman Holman went above and beyond to make sure we were happy. We will definitely be back when we are in the market for another car Thank You again!!!!!

Nicholas Pagliuca

Oct 25, 2016

Was not told about car needed to be broken in. Sold me an extra $2500 of warranty without my knowledge. Howard got into the car with me showing me about all the controls but left out everything important. He matched my Bluetooth and one button when there was so much more important stuff. Lied about getting 350hp out of my wrx with a couple of add one which was so false and the car could not even take it so I had to return the car for the better one. The car pulled to the left so bad it wasn't even drivable and the service department said there is nothing wrong and now I am stuck with a car that is so hard to drive.

Mark Peterson

Oct 24, 2016

I met with Howard last year (2015) with my Grandfather to look at a Crosstrek. Howard was very professional and courteous to my Grandfather & I. I ended up not purchasing the Crosstrek at the time, however was impressed by the service. I e-mailed Howard this past week and told him I was interested in the Legacy and I would like to move quickly. After two days, I now own a 2017 Subaru Legacy. I am happy with my new car and with the excellent service.

mjkonca

Oct 24, 2016

Purchased and serviced 4 cars at Kolb it has been the same experience - professional, exceptional service and support from the techs and Greg and the rest of the staff.

Tarrytown, NY

Oct 24, 2016

We went in on a busy Saturday morning without an appointment and Sam spent a good deal of time helping us find exactly the car we were looking for. There was no sales pressure and we were given information to take home and review before we made our final decision about the car. We were so impressed, we were back the same day to order our car. Our experience with the B. Kolb Jr. dealership since has been equally excellent. Calls to the dealership have been follwed up in a timely manner. Delivery of the car went smoothly. Flow of information has been seamless.

HBloomer

Oct 23, 2016

We dealt with Larry Annunziato who was friendly, knowledgeable and not pushy at all. It was the most pleasurable car buying experience we've ever had. Larry spent a lot of time with us. He even had the car we were purchasing brought by our mechanic so he could look at it and give the thumbs up. Larry's personality and outgoing attitude made us very comfortable and we felt like we were among friends. We'd highly recommend Bill Kolb Jr. Subaru and Larry!

Leanna

Oct 22, 2016

I dealt with Sam Texler at Bill Kolb Suburu and had an amazing experience. He was very knowledgable about the CrossTrek which I bought, and really was super helpful. This was my first time leasing a car after just graduating college and Sam made me feel at ease through the buying process and explained everything to me clearly and in detail. I was able to take the car home the same day I came in to look at it which made everything really easy and convenient for me. I am very happy with my new car and I have Sam and everyone at Bill Kolb to thank!

Sarah

Oct 22, 2016

We dealt with Ross Kelter, who was professional, courteous, helpful and handled the entire transaction flawlessly. No stress, no surprises, just consistently great service. I will recommend him to anyone looking for a Subaru in the future, and consider ourselves to be part of the Bill Kolb family. We love our new Forester!

Scott Soffer

Oct 22, 2016

I dealt with Howard Bonfield as my sales rep. I was looking to upgrade from my Subaru Impreza Outback to a larger Subaru. He found me a great dealer certified Forester. I was able to drive the car home that day. Made it a seamless transaction and no hidden fees. Howard was extremely knowledgeable about the different models and so made it easy to choose what I wanted. Great car buying experience.

45rpm

Oct 21, 2016

I never needed to own a car until recently, so I went to check out the lot at Bill Kolb Jr. Subaru with some dread, expecting an unscrupulous sales rep to exploit my inexperience and confusion and pressure me into buying something needlessly expensive. I'm happy to report that there were no such hijinks here; they addressed my questions and concerns patiently (perhaps even indulgently) and let me pull the trigger in my own time. Further, their financing was competitive with my credit union's offer, so I was able to test-drive and buy a totally sweet (but needs-appropriate) Impreza, register it, coordinate insurance coverage and drive home with real license plates in just a couple hours. Through it all, Howard Bonfield was professional, capable and crisply efficient.I read a lot and put in a great deal of legwork with my credit union, insurance, etc before I committed to buying a car, but all the hand-wringing was completely unnecessary - indeed, all my preparations only slowed me down, in the end. You and your sales rep can accomplish everything needed to drive away in The Right Car with minimal fuss and for a competitive price at Bill Kolb Jr. They have a massive selection of cars accommodating any budget and need. Overall, I'm very happy with the experience, and I wouldn't hesitate to direct a prospective Subaru owner to this dealership.

Mark7034

Oct 21, 2016

Great experience, I saw the 2012 Honda Civic coupe on line for sale at Bill Kolb Jr. Subaru, I live over two hours away from the dealership and hesitated at first about making the trip. Boy I'm glad I went, met with Howard Bonfield from sales, very direct and no games with him, that's what I like. I've been to enough car dealerships over the years where the salesman go back and forth with their manager to haggle on prices which to me wastes everyone's time. None of that at Bill Kolb Jr Subaru. Howard was direct and to the point which is why the deal was closed so fast. Also the staff would walk by while I was waiting for finance to prepare the paper work and would ask me if there was anything I needed. Once again I would like to say I had a great car buying experience at Bill Kolb Jr Subaru.

Danielle Perez

Oct 20, 2016

I recently purchased a used car from Bill Kolb Subaru ,and was so happy with the experience there. Larry, one of the salesmen, was extremely helpful, not pushy, and made the whole process easy and simple. I highly recommend him if you're going there. Overall, great experience and happy with my decision.

Nicholas Pagliuca

Oct 19, 2016

I was the number one priority from beginning to end. They fought for my best interests. They made sure I understood everything and helped me make the best choices. I dealt with Howard many times and no longer consider him my sales agent, but a friend.

Mrjp18021

Oct 17, 2016

Failed to properly check tire that was leaking but recommended tire be serviced at another time rather than during visit. Same tire checked other location found nail in tire.

RossG

Oct 17, 2016

We recently had a great experience with Gary Mendelsohn and Bill Kolb Subaru. We were told that our car would arrive in 6 -8 weeks and it came in 5 weeks. Gary took the time to make sure that we knew everything about our new Outback before we left the dealership. Customer service like this is rare these days. They were professional and easy to work with. Even though I don't live in the area I wouldn't hesitate to purchase a new car at Kolb Subaru again.

Saffeysite1

Oct 17, 2016

I was looking to upgrade by old Impreza to the larger Forester. I emailed a couple of Subarau dealers in my area and I got a call back first from a sales representative named "Howard Bonfield". He explained to me that all the sales reps are salaried and they have a no "haggle" policy. That's what I was looking for because I don't have the time nor the patience to haggle and drive around for the best deal. I wanted the best deal ASAP.I set up a time to meet Howard and I test drove the car I saw online and it was everything that was advertised and no bait and switch. They also gave me the best price on my trade in. I have bought a lot of cars from Audi's to Ford's and this purchase was the best experience yet.Howard is a true professional and made the process so easy and was able to put me in the car that day and had the car all prepped within an hour.And Paul from finance got everything done ASAP with the loan and offered a great extra coverage warranty for the car that I felt was a good extra insurance policy.If you're thinking about buying a Subaru I would go see Howard (and full disclosure- I had never met Howard before coming to the dealership).Regard,Scott S

Evan99

Oct 16, 2016

Just leased my 3rd Subaru from Howard Bonfield. He is detail oriented and truly cares about which vehicle, and lease plan works for me and my family.

howard,kathy1243

Oct 15, 2016

Howard was extremely understanding and helpful in handling the leasing of a 2017 Forester. He made a difficult moment for me so much less stressful.

Little Red

Oct 15, 2016

Stating that our salesman Larry was the greatest would not be enough. As it is, the entire sales force and all the people behind them including the ownership makes for one great experience. Buying our new car was as easy as going into a supermarket shopping for food. No one pressures you to buy anything. You put whatever merchandise in your wagon that you want, To leave out the service department would be a disservice to the Bill Kolb dealership. Subaru to us is the best kept secret, and should be told to all, as is the Bill Kolb dealership with all its family. Our visit was as always, friendly.Rita & Barry Cohen.

Kellibratt

Oct 13, 2016

I would highly recommend Bill Kolb Jr. Subaru to anyone looking to purchase one of these beautiful cars. My salesman Howard Bonfield was the best! He was funny, informative and sensitive to my wants and needs as far as what I was looking for in a new car. The process was fairly quick and everyone was friendly. I purchased a 2017 Legacy and got everything I wanted! I love my new ride!

New City Lessee

Oct 13, 2016

Leased a '17 Outback Limited. Despite being shuffled around a lot, they were honorable and came through on excellent pricing. After taking over from another very unresponsive salesperson, Rich Janke was great - professional, very responsive and caring. Sonny Ripps, who inherited me when I sat down by his desk uninvited, was also fantastic.

BHUWS

Oct 12, 2016

Bill Kolb's staff really care about customer service and ensuring that you leave with a great price and the car that fits your needs!

Delores

Oct 12, 2016

This is the second car that I have brought from Bill Kolb Jr. Subaru. First was for my son traveling back and forth to Purchase Collage. The dealer that we spoke to would not even let my son consider another car (which I was happy about). Going to Purchase you are on the thruway, going thru curvy roads when the weather is bad. I was considering another dealership for a car and my son kept telling me and others how good the Subaru was. I had been hearing this for years. I met with Sonny Ripps and my mind was made up. I brought a used 2015 Subaru Outback (looks brand new) and am very satisfied with my deal :)

apico23

Oct 11, 2016

For my first car leasing experience it was everything i hoped it could. Smooth , easy and honest. Sonny was great every step of the way. He went above and beyond for us. Accommodated us every single time and made sure we left with the right vehicle. He even stayed late to deliver the car to us when he did not have to! Thank you Sonny and thank you guys for being an amazing dealership and how you guys handle your customers and do business. EXCELLENT CUSTOMER SERVICE AND i would recommend this dealer over most. I actually did some shopping around and this was the best. No doubt about it. You want to purchase a car or lease? Come here !

AWL

Oct 10, 2016

Painless, helpful and professional service. We purchased a new Forester. No haggling; transparent pricing.

jdcap

Oct 10, 2016

While getting my 2015 Legacy serviced I went into the show room and started talking to my salesperson Stuart Lesser and ask about the new 2017 Legacy and what it would cost to get it.Well one week later I was getting a new 2017 Legacy,that is why it was quick and easy.

Sylvia Lee

Oct 9, 2016

Howard helped me out tremendously, made me feel comfortable on such a big purchase. I would recomend him to anyone of my friends or family. Car is great - 2016 impreza hatchback - drives smooths and turning corners are fun :)

Fran1951

Oct 7, 2016

It was a pleasure to pick up the car. Paper work was minimal. Rick spent 45 minutes explaining how the car operates. He offered to repeat anything I needed help with.

Nicmari3

Oct 7, 2016

Holman was extremely knowledgeable about the differences between leasing and buying in regards to my current situation which helped me to make the right decision. I really appreciated that he was able to talk numbers with us before anything else and didn't try to push me out of my comfort zone but helped to keep me in it and under. I'm also so thankful that he went above and beyond to check a compartment in my car that I had forgot about after I left the dealership to make sure nothing was left behind. I will absolutely be recommending him to everyone and anyone. Even though I came from Jersey, it was worth it. I won't go anywhere else again!

Mother of Five

Oct 4, 2016

I am from New Jersey and this was my first New York car purchase. The documentation fees of $75 in NY compared to the $300+ charged in NJ combined with the no add-on fees at Bill Kolb Subaru and wonderful non-salaried and therefore, no pressure salespeople made this the best used car purchase I have ever experienced. There wasn't even any pressure to buy extended warranties, just an explanation! I have purchased many used cars for our five children and this was the BEST! Highly recommend!

Joan

Oct 4, 2016

Richard knel is the best!! He welcomed me as soon as I walked into Bill Kolb Jr. Subaru . His knowledge, patience, professionalism made the procedure of purchasing my new Outback Subaru go very smoothly. He spent a lot of time with me to make sure I had the color I wanted & the car had the features that were important to me. I didn't have time to review all the electronics in the car at the time I purchased the vehicle. Richard made himself available when it was convenient for me to come back to review some of the features of the new car. If you are looking to get a car ask for Richard Knel . Thanks Richard

deathnote1188

Oct 3, 2016

At Bill Kolb Jr. Subaru of Orangeburg I received wonderful service from each and every individual. They made me feel welcome from the moment I walked in. There is a huge selection of vehicles, many incentives and offers and specials to choose from as well as standard inventory. There was almost too much to choose from. Sam Textler was myguide and salesmen for my purchase. He was well-informed with the vehicle I leased, knowing all the ins and outs of the vehicle, color my vehicle handbook with tabs for important info, made sure if he wasn't there I would have help and is a subaru owner himself. There was no pressure to purchase at any point or to pick a specific vehicle. Bill Kolb Jr. and it's employees are like no other.

Happydriver

Oct 3, 2016

Howard Bonfield is a gentleman and a true professional! Having always purchased my cars in the past, Howard made my decision to lease a 2016 Crosstrek a positive experience! More than happy with the Crosstrek and just yesterday, friends who were ogling the car and also interested in leasing a Crosstrek were directed to Bill Kolb, Jr. and Mr. Howard Bondfield.

wildernessgreen

Oct 3, 2016

My family and I had a good experience at Bill Kolb Jr. Subaru working with Howard Bonfield. After our vehicle was totaled following an accident, we looked around for a replacement but didn't find quite what we were looking for. We were pleased with the service and attention we received from Howard at Bill Kolb Jr. Subaru, and felt comfortable buying a new Subaru Outback with the safety features that we wanted. I would recommend Bill Kolb Jr. Subaru and Howard to friends.

Gale

Oct 2, 2016

First time in buying a car every thing went right. I would recommend them. Got the car I wanted and price. Every one was very friendly

Ashley Faggianelli

Oct 1, 2016

This was my first time getting any car (I have bought previously from family) from a dealer. I don't think I will ever bother with another dealer! I worked with Sam on leasing my Subaru Impreza, I was upfront and honest with him about cost and what I could or could not afford. Sam walked me through everything, what options were available. I felt like I had a very well informed partner who was on my side to make what I wanted work for me. Paul did the financial side, explained my credit score, what optional options I had and what they recommended. He was equally informative, friendly and laid back. Sam was off on night of my delivery but Jeff managed that with me and he was equally wonderful. I'm extremely confident that no matter who you work with at this dealership you will have a wonderful experience with their staff. I would give them 10 stars if I could

Firstsubaru

Sep 30, 2016

Went to bill kolb jr subaru looking for a used car and wound up leasing a new crosstrek. John my salesman and joe the manager were great and handled all of my needs

FortuneTiff

Sep 30, 2016

John and Joe were a pleasure to work with, and would definitely return to this dealership. I absolutely love my Subaru Outback and customer service was great.

Subaru Girl

Sep 30, 2016

This was my first time at Bill Kolb Jr.'s Subaru dealership which I was referred to by my friend. Stuart was EXCELLENT and very INFORMATIVE about the Forester Touring which I purchased. He made the process easy and my car came in ahead of time which was a nice surprise. I certainly would buy another car from Stuart again. Jeff was also helpful in showing me all the details of my car. Nice People!Beware of the Finance man Marty! My initial meeting with him was short and he handed me a flyer about an extended warranty. I said I was not interested but he gave the flyer to me anyway. Fast forward while buying my car, signing papers, I realized the warranty was already entered on my bill. $1495 was already added to the cost of my car and thank goodness I questioned it. Marty's reply was when he was called out to discuss this, his response was that it is easier to put it in ahead of time, then add it on later. That was wrong and I am sure some people may not find out that they are paying for an extra warranty later on down the road that they did not want! That is so wrong! Just Be Aware!!

TarrytownBill

Sep 29, 2016

Howard Bonfield sold us a 2017 Forester. His knowledge of the various models about which we inquired was encyclopedic. His manner was professional. He advised and did not hurry. On delivering the vehicle he took all the time he needed to be sure we understood all the features of this our first Subaru. His assistance was greatly appreciated. He is a superior representative of what an auto salesperson should be. The Kolb dealership should count itself lucky to have him.

ja.colindres

Sep 29, 2016

This is my second purchase here at Bill Kolb Jr Subaru. I previous had a 2011 Subaru STI that I purchased with Holman and this time I wanted to trade in that vehicle to get a 2016 Subaru Crosstrek. Holman listened diligently on my requests, such as how much value for my trade in, what monthly payments I want and so much more. After getting a deal that I couldn't refuse Holman sat me down with the finance manager Paul Spiegel. He worked some amazing magic and lowered my payments even more! I couldn't be anymore happier! In addition to that Holman and Mo (Mauricio) went above and beyond by letting me know when my performance exhaust will be removed from my previous car so I can pick it up! These guys are amazing! Highly, highly recommend purchasing a vehicle from these professional individuals! They will listen and will fulfill all of your requests! Definitely will not be my last purchase from them!

mkaiser10

Sep 29, 2016

Went into Bill Kolb not knowing what to expect as we had never purchased a new vehicle before. After a few minutes talking with Holman, we could see that he truly was more interested in getting us into the right vehicle and right opportunity. He educated us on all our options new/used/lease, how each one works and what might be best in our current situation. We ended up leasing a 2017 Subaru Outback and couldn't be happier. Thanks to Holman and the whole team!

Purple Mat

Sep 29, 2016

Great dealer. Friendly staff, very informative, helpful and stress free.Gary was very patient with my husband and I, and answered all our questions and concerns. Everyone was very efficient and on time which is really important for me.I would recommend Bill Kolb Subaru to anyone looking for a great service, and cars greatly rated by consumer's report.Most grateful for your service,Odalis Recchia

Paulb3rd

Sep 28, 2016

I recently purchased new Subaru from this dealership, my situation was difficult but they worked it out and were very diligent and professional the entire transaction. Just like other reviews these guys to pressure you and anything you need they will do there best to accommodate. This makes the car buying experience enjoyable again. A++++++ dealer and service department.

8unn7800

Sep 28, 2016

This was my first time buying a car so I was not confident on how the purchasing process was done... At Bill Kolb I felt informed about my purchase and the process was simple and straight forward. I would highly recommend this place because the people I dealt with were great and, best of all, I didn't feel tricked or ripped off.

Subaruguy

Sep 28, 2016

There was NO sales pressure; whatever questions I asked were immediately answered and information I didn't ask for was offered to me which was also a good thing.The Delivery process included a 152 point inspection of the used car I bought and they replaced front and rear brake pads, all filters and an oil change,performed an engine tuneup and transmission serviceand detailed the car without my asking for all of this.I have bought many other used cars but was never treated this way-I also feel that I paid a very fair price for the Vehicle(which was non-negotiable) and the whole process took half the time that it took with other dealers, thanks to Sonny(my Salesman).I would buy another car from them without hesitant.Michael Gatoff

thomas damiani

Sep 28, 2016

leasing a subaru from kolb subaru was a very pleasant experience for my wife and I. Ritchie Knel was very patient with us and explained in detail all our questins so we could understand exactly what we were getting. we are very pleased with our new car.

touchdown48

Sep 27, 2016

Experience here was great! Will be recommending everyone we know! They made it a very easy process and painless unlike most other dealerships. Thank you!

Alyons1395

Sep 27, 2016

I had the best experience at this dealership. My sales person John was very informative about everything. i will definitely be recommending this dealership and John to everyone I know.

BBP Outback

Sep 27, 2016

I don't usually write reviews but this one is worth the effort! If you want a car buying experience that is painless, easy and, well, perfect, then Sam Texler is the man at Bill Kolb Jr Subaru! This is our fourth Subie we've driven 50 miles to purchase from him. These folks (and especially Sam) know what customer service means and they go the extra mile to satisfy. The best part is there's no pressure or hyper salesmanship just an honest and fair experience all the while making you feel comfortable with your choices and decisions. The manuals come tabbed for quick reference, a Sam touch that is always appreciated! Then he sits in the car and points out all the different features. Who does that?! Sam does and he does it very well! There's no question where the next car is coming from! Hopefully Sam will be there (I'm sure, as he loves what he does)!

CURLYQ

Sep 27, 2016

What a fabulous experience at Bill Kolb Subaru. John, our salesperson was friendly, knowledgeable & very pleasant to deal with. Everything was super easy from start to finish. I would definitely recommend this dealership to my family & friends.

goarmyblackknights

Sep 27, 2016

We bought our very first Subaru late August 2016. We were so impressed by the professionalismby Mr. John Lyons and Paul Spiegel on our first Legacy, that we returned within a month toacquire a second one !

TD

Sep 23, 2016

This was our first experience with purchasing an automobile from Subaru. In the past, buying a car was always one of life's lessor attractions. This changed with the all important "first impression" one experiences in any sales situation. Howard Bonfield, probably represents the core business philosophy of Subaru through his ability to engage the client in a professional trusting manner, which did not change through the entire process. As a retired sales manager, nothing gives me more confidence during the sales process then the caliber of the highly trained, astute people oriented sales person...Howard Bonfield.

Chris82

Sep 21, 2016

With the sad incident of my previous Subaru being stolen we tried to look at other cars only cause we thought we could get a "cheaper car". Lesson learned; We forgot how other car dealerships in NJ are like the "wildwest". And they work on commission! we had every intention coming to Bill Kolb, happy that we did. The honesty and "great car buying experience" has reminded my wife and I; why we keep on buying from here. Thanks Howard for making a difficult time a smooth transaction.

Ellen and Gary T

Sep 19, 2016

Only place to buy a Subaru!!Holman cano is great,the service department is wonderful,the dealership is what you dream of when you need to buy a car.

pjkad

Sep 19, 2016

Howard, our salesperson, paid rigorous attention to detail so ordering and closing the sale were as easy as car buying is these days. Since i, like others, did research on the price, there was not much to haggle about. In fact there was no haggling. I got a fair price for my trade in (again research helps). I was not pressured for a bunch of ad-ons, but when I decided to get an extended warranty there, again, was no haggling on price as I got what research said was about as low as one gets for this.Delivery and orientation on the vehicle was complete and helpful.

wilson tam

Sep 19, 2016

this is my 6th recall on my 07 legacy gt spec b. all recalls were done here in a timely fashion. They will advise you on what's needed to be done but no pressure in selling.

Joe Fusilli

Sep 18, 2016

I shopped around for a 2017 Outback at 2 Westchester Dealerships. Neither of them came close to the price I paid at Bill Kolb. No haggle Invoice pricing and the deal was done in 5 minutes. Larry was right there with me through the whole process. We are thrilled with our new Subaru. Great service and the best price. Shop around and check them out for yourself. You won't regret it.

Mimi'so Crosstrek

Sep 17, 2016

Howard Bonfield was truly a pleasure to buy my 2016 Crosstalk from. Buying a car can be a stressful experience. Howard made me feel at ease from the start. He is very knowledgeable. I am in love with my new car thanks to him and Bill Kolb Jr. Subaru. I will be recommending Howard and your dealership to everyone I know. That's a promise. PS. Love your glasses Howard. Mariana Frattura.

apples2apples56

Sep 16, 2016

Paul is a fair, helpful, and expert salesman who will make sure you understand every part of your deal and find the best value possible for you. I'm thrilled with my new car, and Paul is the fairest, most honest person you could ask to deal with when making a big choice like this.

D W

Sep 15, 2016

We have only used this dealer for purchase of new and used cars for the last 15 years. We are highly satisfied with the quality of work, genuine Subaru parts in the labor, friendliness of representatives and suggestions on what to do now and what to do later

Pokrajac

Sep 15, 2016

It was a great and easy experience. I had a car with in hours. Gerald really knew what I needed and how to make sure I got the best price possible.

Subaru barry1507

Sep 15, 2016

Bought a new Subaru from Bill Kolb , salesman was very helpful .spent a long time explaining the car to my wife. Would go back again when the time comes, very easy experience.

MikeA

Sep 14, 2016

Having purchased a vehicle originally sold and serviced by Kolb I made the decision to return for service myself. The staff was friendly and courteous. I was made to feel as though I was a lifelong customer and not my first time in the door. The service team accomplished all I requested and made smart recommendations for additional future items for consideration. I felt the pricing was fair and intend to bring my 2007 Forester to the dealership for my next service.

M&K

Sep 14, 2016

My wife and i bought our first new car. Subaru outback. It was the best experience we ever had at a dealership. We have been to a few before bill kolb jr and they werent that geat. Also we want to thank Ross Kelter our sales consultant.

Marla

Sep 14, 2016

Purchasing a New car can be very stressful but Thanks to a great team at Bill Colb Suburu and my Sales Rep, Howard Bonfield all went well. My first Subaru...so far so good.. getting used to my new ride.

MikeA

Sep 13, 2016

My first service visit left a smile on my face before, during and after. I arrived and was greeted by a very kind gentleman named Michael who took my info and pointed me to the service entrance. Greg introduced himself as my advisor and reviewed what service I was hoping to have done. I shared thoughts and their team accomplished all and more. Greg made a few recommendations for the moment and looking ahead. I went for most and saved the rest for my next scheduled service. I was extremely satisfied with the service I received, the price paid and look forward to my next visit. I drove away feeling confident my 2007 Forester was in the best possible condition. Many thanks to the Kolb Service Team.

blondie4cars

Sep 13, 2016

The Best! Thank you for the friendly and great service! This is my 4th Subaru and I love it! My Family have been customers for over 15 years.Stuart helps make the process easy! The dealership is well run and everyone is very friendly and helpful, I highly recommend. Ask for Stu L ,Laura S.

Gosia

Sep 13, 2016

Purchasing a New car can be very stressful but Thank to a great team at Bill Colb Suburu and my Sales Rep, Howard Bonfield, It made this experience much smoother. First of all, my car arrived sooner than we anticipated. Great communication between all stuff as well my sales personal , Howard explaining and setting up my car, it really made a difference. Highly recommend this place to Potencial buyers and expertise of Howard Bonefield as 5 stars. Thank you Guys!

G&ET

Sep 12, 2016

2nd Bill Kolb Subaru Purchase in 10 years!Excellent product + Knowledgable salesperson + No hassle, +no pressure =superior experienceONLY PLACE TO BUY A SUBARU!!!G&ET

jdmikule

Sep 12, 2016

Thank you to Howard for making this a painless process. He is a respectful, knowledgeable and professional individual. Making the trip from Westchester, it was nice to be able to do everything in one day and go home with our 2017 Legacy. This is our first Subaru and am confident it won't be my last. It was a pleasure working with Howard and the Bill Kolb staff.

jragusa845

Sep 12, 2016

I highly recommend Bob Kolb.When it came to buying a new car it was hassle free no pressure.Salesman Gearld Ford help us with everything.This was a great experience for me he explain everything to me .What a great staff ,What a great salesman Gerald Ford.I am so happy with my new car.Thank You Joseph Ragusa

patr

Sep 11, 2016

A great experience at Kolb Subaru withe our salesman Gerald. A no pressure dealer with first class service. We are very happy! We highly recommend Kolb Subaru.

NYC Consumer

Sep 10, 2016

I highly recommend this dealership. It is well worth a quick trip from Manhattan. I particularly want to commend our dealer, Stuart Lesser, for his knowledge and professionalism. This is our first Subaru. He was lovely to work with. --A Satisfied Consumer

George2555

Sep 10, 2016

I had my old Subaru serviced numerous times at Bill Kolb Subaru and was very impressed with the quality of customer service. When it came time to buy a new car it was an easy decision to buy it here.I had already researched the 2017 models and decided which one I wanted. Bill Kolb introduced me to Howard Bonfield who helped me to order the car. Howard was very helpful and professional. He explained each step and made process as easy as possible. When the car came in, Howard meticulously explained all of the new features of this model.I highly reccommend Howard Bonfield and Bill Kolb Subaru. When it comes to customer service, they do it right!

speedracerwon

Sep 7, 2016

Great experience. Excellant staff.Great road test.Had fun.No pressure.I was happy and pleased to purchase my last2 vehicles from Bill Kolb Subaru

Legacy Lady

Sep 7, 2016

Sam and Stuart were wonderful to deal with. Sam did everything to make the experience perfect. He was pleasant, friendly and professional, highly recommend!!! Love my new Subaru!

redhat

Sep 6, 2016

We came back. First Forrester. Now Legacy. we have confidence in the cars the people Both Service and Sales. ..... and Gary you are the Best

Rosie (sara) Venezia

Sep 6, 2016

Cannot express enough gratitude to the staff at Bill Kolb Subaru, especially Holman Cano. He made leasing my new Subaru a breeze! Before driving away in my new car he made sure I knew how everything worked and its that kind of attentiveness that brings customers back, and I certainly will be back when my lease is up! Could not be happier!

Joann

Sep 6, 2016

Larry was my salesperson at Bill Kolb Suburu. He really worked hard for me to get me in the car that would meet my needs -- and price! We had to revisit it a couple of times to get to the price point I needed to be at, but Larry stuck with me and made it work.Larry reviewed all the basics with me -- paired my phone, which was great -- and since buying I had a couple of questions which Larry immediately answered via e-mail.I had occasion to interact with a few other people at Suburu and they were all equally as helpful.I was happy with my experience and, so far, I am happy with my new Suburu

Stephanie Rosen

Sep 6, 2016

Sam our dealer was wonderful! He was very patient with me in getting the things that I wanted for my new car. He explained everything to me. I would recommend anyone to go to Sam if you are in the market for a new car! What a guy!

Mjh

Sep 5, 2016

Sam Texler is superb! Always finds a way to make it happen fairly and professionally. I now own two cars because of him and the great service provided by Bill Kolb Suburu.

Katies38

Sep 4, 2016

Stuart and Rich were very helpful and knowledgable. They both took the time to show me a lot of different controls and functions in my new car that I didn't know how to use.

crashkid1982

Sep 4, 2016

Good buying experienceNo experience on service yetInitially common sense told me after doing the legwork in the Northern New Jersey area to buy either close to work or home. During this trip of exploring the area for negotiation and still looking at other makes and models, I randomly crossed the NY/NJ border on a WEEKNIGHT after work. As a walk-in customer the sales consultant (Stuart) took his time and later explained their straightforward pricing policy close to closing time. At no point of the conversation I felt like being confronted to one of those car sales people (that can only be topped by insurance sales people) and felt like having all the information necessary to comfortably walk away and make a decision. This being said I also liked their approach of NOT making me believe the one vehicle on the lot is the only one left in the entire country and if I dont sign right now I will miss this amazing one-time $200 discount opportunity.Anyways, came back the next Saturday, WITH AN APPOINTMENT, and bought a car. During that process we overheard multiple conversations, where they explained their pricing policy, the same way they did it to us. They even encouraged us to walk away and check in the next week(s) if there is a model that we liked more. Again: Most other places (not exclusively Subaru) the impression their sales guys tried to give me was that the lot-models were the last ones ever produced and I have to decide now sort ofLong story short before we actually went there to purchase a vehicle I looked over reviews and doing this (in general), I focus on the bad ones and see if it applies to me and/or try to figure if it is one of the angry or competitor ones. Somewhere I was reading a one star people were ignored one on a Saturday.As said if you are not sure yet and just would like to explore, go there on a WEEKDAY. Even just the buying process can be challenging on a Saturday this place is extremely busy, so make an appointment if you cannot do a weekday.Other than this I can say this store has a clean and organized appearance, made me feel better buying a multiple thousand dollar item. Also when walking back into the showroom coming from the lot, they walked us (on purpose?) through their workshop. On this note, check out other places housekeeping in their workshops.Other than that I can review following:ProExtended test ride opportunity (highway, city etc.)Straightforward business modelUsed car availability even elsewhere rare modelsVery clean and organized showroom and workshopCannot say something negative about the car we bought yet.ConSaturday walk-in with no appointment definitely not recommended!OtherGo somewhere else if you like bazar-like negotiation fights and target for a price below dealer invoice.

DCRYork

Sep 4, 2016

I have been buying cars at Bill Kolb Jr for 15+ years. The dealership itself is a mixed bag and not different from most car dealerships. There are positives, but there are also frustrations. The sales staff though are top notch and will provide good advice and accommodate requests. Stuart Lesser is knowledgable and will make every effort to make sure your are satisfied with your purchase.

first time owner

Sep 4, 2016

Our salesman Gary was terrific! From the very start he was accommodating, sincere, very knowledgeable and so friendly. This experience was just perfect. Any question or concern we had he quickly and honestly answered and addressed. We are confident that the service and our Legacy will be exactly as Gary assured it will be. Thanks Gary!

Alicia Schultz

Sep 3, 2016

I have always wanted a Subaru and boy am I glad I went to Bill Kolb, Jr. to purchase it! My salesman Stuart was EXTREMELY knowledgeable about the Legacy I wanted to purchase and made the transaction a VERY fast and easy one. He got me EXACTLY what I wanted in the vehicle including a moon roof, touch screen radio, heated seats and a back up camera. He let me take it on a good long 20 min test drive to make sure I loved it and not even 5 min into the ride I was sold! Paul in the finance department was ALSO extremely wonderful and made the transaction an easy one. I don't have the best credit and Paul worked his magic to keep my payments low and assured me that within a few months my credit score would actually go up and after my 1st payment it has already gone up 80 points! I walked in at 3:30pm on a Saturday and by 6pm I was driving away in my brand new car! I will recommend Stuart, Paul and Bill Kolb, Jr. Subaru to ANYONE I speak to in the future who is interested in purchasing a car!

Kry25

Sep 3, 2016

This dealership only cares about money. I bought a used car only to discover a few days later it has hail damage. We tried contacting something multiple times but never got a response so we let it go. On two different occasions my car was brought in for tire issues, both times the mechanics insisted there was nothing wrong until we pointed out the giant bubble and nail lodged in there and on the second visit my car was damaged in the process and they swore they didn't do it. After the 5th error I reached out to the President of the dealership for justification and she just keeps ignoring me. These are the rudest, most unprofessional people I have ever come across and have definitely made my first car buying experience a nightmare. DO NOT WALK AWAY FROM THIS DEALERSHIP, RUN!!!!

Safraz N Bacchus

Sep 3, 2016

I went to look for a new Subaru and it was a big dealership with a big inventory of cars to choose from. I was taken care of by a great sales Representative by the name of Gerald.

Joel Jackel

Sep 2, 2016

Howard Bonfield treated me well, answered all my questions and explained what makes a Subaru a Subaru. Howard made me completely at ease, arranged future service and walked me through the process. I will always feel comfortable calling or walking in if I have future concerns. Thank you!

Steffi

Sep 2, 2016

Thank you for my new Subaru Impreza. I liked the "no haggling". Richard Knel was helpful. I liked that the owner came over and introduced himself to me. I love my new car!

New City Customer

Sep 1, 2016

This is by far the best car buying experience that I have ever had.My sales professional, Howard, could not have more courteous and knowledgeable ... Howard is The Man.Paul handled the financials and he was professional and made for a great stress free visit.If you need a car - used or new - rum don't walk to this dealership.

Happy Customer

Sep 1, 2016

Great Subaru dealership. Howard is The Man !!!! Loved his professionalism and his knowledge and his courteous manner. Howard made me feel welcomed the moment I walked through the doors.The final stage of the purchasing process, Paul was so accommodating. He made the financial process stress free.Just the day before, I had the most unpleasant experience in an other dealership on 303, but here I found Heaven. I would highly recommend this dealership to anyone looking to purchase a safe and well made car.Run don't walk to Bill Kolb Jr. Dealership.Thank you once again Howard.

Idajoe

Aug 31, 2016

Top notch dealership. Love the professionalism of staff and no haggling experience. Knowledgeable and courteous staff. A welcomed and refreshing change from the competition. The quality of Subaru and this dealership is unsurpassed. Kudos to Sam Texler for his patience and salesmanship. Would highly recommend this dealership to anyone looking to purchase a safe and well made car.

Ruby Doo

Aug 31, 2016

Bill kolb Subaru is conveniently located and has a great selection of new and used cars. I especially like their "custom" packaged cars with upgraded leather, wheels/tires, moonroof and window tinting. All of this, added to what I believe is the best car on the road today.

Idajoe

Aug 30, 2016

Sam Texler is an outstanding and knowledgeable salesman. One of my best car buying experiences ever. Sam is a professional and a gentleman, as well. Would highly recommend Sam and this dealership to anyone looking for a safe and well made car.

Babu58

Aug 30, 2016

This is my second purchase at Bill Kolb SUBARU. Extensive inventory. No haggling with pricing. Helpful, cheerful personnel. Both cars were purchased with Gary Mendelsohn. He was very thorough with the entire car purchase experience. His motto is, "I come with the car." Any questions, problems, etc, he is there for you.

Donald Murawski

Aug 30, 2016

During my search for a new car I went to several other car Dealerships ,Toyota,Nissan Hyundai etc.Found out that the car I really wanted was at Bill Kolb Jr Subaru. For the same price of the other dealers cars I was able to purchase a Safer vehicle with more options for less money. The real charmis all Subaru vehicles come with All Wheel Drive. My sales person was GREAT, he explained allthe features and available options to me in a very honest and respectful way . I purchased a new 2017Subaru Legacy that had standard features that were not even available on some of the other modelsunless I purchased a very very expensive Option package. Love My New Vehicle !!!

grace170

Aug 30, 2016

Our daughter purchased her first car, a 2016 Impreza. Sam Texler did a wonderful job walking her through the entire process and confirmed our thinking that this would be the right car and the right dealership.

DrToddM4250

Aug 29, 2016

I have purchased about 20 vehicles in my life - both personal vehicles and commercial. The process has never been smoother and more pleasant than with Stuart Lesser at Bill Kolb, Jr. Subaru. There is no remnant of any adversarial positioning or gamesmanship. It was straightforward because Stuart Lesser is straightforward. He answered questions directly and simply. Part of my incentive for buying the car was the special financing offered. I wanted to know if I qualified for certain without reliance on my impression of what 'Well Qualified' might mean for Subaru. Paul Spiegel from Finance took my application and gave me my answer in less than a minute. The buying experience was as smooth as it can be. Stuart Lesser is a Prince among car salespeople. He asked what I wanted. He explained the different versions of the car available. He took me out for a test drive. He didn't try to steer me in any particular way. He didn't make me wait around so he could 'speak with the manager' nor did he start writing random numbers on pieces of paper to hypnotize me into a deal.I decided I wanted a Subaru Legacy Limited with Eyesight if I got the special financing deal offered at the time. Stuart gave me a great price. I got the financing without double talk or hesitation. It wasn't in stock in my chosen color. I ordered it and waited three weeks for it to arrive. Stuart called me as soon as it was on the lot. One extra thing that sets Stuart apart: I mentioned how I wanted to surprise my wife but I didn't have one of those giant red bows seen in car commercials. He dug one out and loaned it to me for that extra touch for my wife's birthday. Nice!One extra note: Do yourself a favor and buy the extended service package they will offer. Its not 'undercoating'. It will save you money in the end, gets you a free loaner car ahead of walk-ins when bringing the car in for service and makes for a more secure certainty that your car is as covered as it can be.

Chris D.

Aug 29, 2016

My husband and I went to the dealer on a Saturday at 10:00AM. We hadour new car at 2:30PM the same. day. Howard Bonfield was the best car salesperson we have worked with. He walked us through the process in a 100% professional and friendly way. He explained everything. Marty, the finance person, was also great.

DrToddM4250

Aug 29, 2016

I have purchased about 20 vehicles in my life - both personal vehicles and commercial. The process has never been smoother and more pleasant than with Stuart Lesser at Bill Kolb, Jr. Subaru. There is no remnant of any adversarial positioning or gamesmanship. It was straightforward because Stuart Lesser is straightforward. He answered questions directly and simply. Part of my incentive for buying the car was the special financing offered. I wanted to know f I qualified for certain without reliance on my impression of what 'Well Qualified' might mean for Subaru. Paul Spiegel from Finance took my application and gave me my answer in less than a minute. The buying experience was as smooth as it can be. Stuart Lesser is a Prince among car salespeople. He asked what I wanted. He explained the different versions of the car available. He took me out for a test drive. He didn't try to steer me in any particular way. He didn't make me wait around so he could 'speak with the manager' nor did he start writing random numbers on pieces of paper to hypnotize me into a deal.I decided I wanted a Subaru Legacy Limited with Eyesight if I got the special financing deal offered at the time. Stuart gave me a great price. I got the financing without double talk or hesitation. It wasn't in stock in my chosen color. I ordered it and waited three weeks for it to arrive. Stuart called me as soon as it was on the lot. One extra thing that sets Stuart apart: I mentioned how I wanted to surprise my wife but I didn't have one of those giant red bows seen in car commercials. He dug one out and loaned it to me for that extra touch for my wife's birthday. Nice!One extra note: Do yourself a favor and buy the extended service package they will offer. Its not 'undercoating'. It will save you money in the end, gets you a free loaner car ahead of walk-ins when bringing the car in for service and makes for a more secure certainty that your car is as covered as it can be.

Ryan Hinchey

Aug 29, 2016

I worked with Gary for the sale and he was helpful and not pushy at all. Marty also got me a great financing rate. The car is in wonderful shape and they've made the registration process easy to understand.

Terri

Aug 26, 2016

Sonny was very helpful in my getting my first Subaru. I let him know I wanted only the Grey Impreza and he kept that in mind. He stayed late to make sure I knew how everything worked on my new car. He gave me a follow up call to be sure all was going well. He worked with me to be sure I received a fair trade in value for my old car.

Luism728

Aug 25, 2016

Great sales man, very helpful, and knew what he was doing. Can't complain the best dealership I ever been too. I would recommend this dealer to anyone

Jblev8

Aug 23, 2016

Howard was very helpful! I will be getting my next lease with him. He is thorough and friendly. Upfront about the cost and not like a typical car salesman

cyanpe

Aug 23, 2016

I have never expected a sale person to encourage me to test drive on all types of road, to really experience how driving that car everyday will be like. Howard spent time to show me everything i would like to know; not only on driving the car, but the whole ownership experience. He is also honest about the price, which has earned my trust. When i expressed that i am not completely happy in certain area, he went the distance to make sure I leave the lot satisfied. I will call Howard again when i need an Impreza in the future.

Donna

Aug 22, 2016

This is my second Bill Kolb purchase. A 2010 Legacy in 2010, and this last one,a 2016 Forester X Premium. Happy! I will travel the 65 miles for service if I can, but I want to know if I can use a closer dealer, (19 miles) without creating hostilities, especially since I chose not to purchase at the closer one after it changed owners. I bought 3 vehicles from Feders' Subaru in Middletown, NY, but my husband died in 2009 and I couldn't bring myself to go there without him, therefore, I went to Bill Kolb. Now I got my second BKS car. My first Subaru purchase was , I believe, around '99 from Colonial in Kingston, NY. The following 3 or 4 were Feders', and as I said, these last 2 were Kolb. When I describe my purchase as used, both were "new," demos, I think. This one from 2016 came with 181 miles and when I bought the 2010 it had 5,018 miles. You can't beat the value. Subaru should follow the "Murano" lead and produce an AWD convertible.

sirtemps

Aug 22, 2016

My wife and I had noticed the Bill Kolb Jr. Subaru ads in the local paper numerous times, and I always kept the dealership in the back of my mind. We were in the market for leasing a car, and we finally went to find out more about the "Legacy Elite". The first person to greet us as we walked in was Howard Bonfield. Howard was all one could ask for in a salesperson. He asked us about our needs,explained some things and took us out for a test drive.As a retired teacher, I admired Howard's ability to succinctly and cogently explain everything one would want to know about the Legacy Elite. He took his time, answered all questions, and made sure that we were understanding all aspects of the car, and also of the "Bill Kolb Jr.Experience". We toured the facility, discussed different models of the car, were given water and snacks, and made to feel at home. Howard tried hard to work with us to give us what we needed , with also keeping within our budget.I am hoping that my driving and service experiences will be as good as my buying experience was. I would highly recommend Howard and the dealership to others!

WALTER & MARGIE

Aug 21, 2016

My wife and I took a test drive in a 2017 SUBARU FORESTER with Salesman, Sonny Ripps. The ride and handling was excellent. I have test driven many cars from the Lexus to Jeep Cherokees. They were good, but did not compare to the SUBARU FORESTER. Our Salesman, Sonny, was very knowledgeable and courteous. The Owner, Bill Kolb, Jr. came over to see us and told us the particular touring model Forester we ordered will be in very soon. We were treated like family and assured us we would not find a better price and he was correct as I checked.We signed a purchase agreement that same day and are looking forward to our new car arrival.Thank you, Margie & Walter

umpjosh

Aug 20, 2016

I purchased my third forester from Stu. As always he got me exactly what I wanted and at what I felt was a great price. As far as I'm concerned as long as Stu is there I will always by from them.

Joan Shapiro

Aug 20, 2016

To Whom It May Concern,I want to make you aware of the most positive experience that I've ever had when shopping for a new car. My salesman, Stuart Lesser, was informative, receptive to my concerns, respectful, and extremely knowledgeable about his product! All this without applying pressure! Because of him I will recommend your dealership to friends and family.Sincerely,Joan Shapiro

Happy Subaru Owner

Aug 20, 2016

Howard Bonfield, our Subaru sales rep, was excellant in his patient and attentive approach in buying our car today. It could not have been a better process. We were also having another Subaru serviced at the same time, and Greg Annicchiarico in the Service Department was personable and helpful in getting our issue resolved. This is the third Subaru for our family, and we will happily refer friends and family.

none submitted

Aug 20, 2016

Stuart Lesser, our salesman was a pleasure to deal with. He spent a lot of time informing us about the Forester's capabilities and he went out of his way to help us make an informed decision.

Topaz

Aug 19, 2016

For long time we were looking for an SUV with manual transmission. We were lucky to find it in this dealership. Mr. Sonny Ripps demonstrated two 2016 Foresters to us and very patiently explained every aspect their construction and use. He exhaustively answered a number of technical questions we asked. Mr. Ripps is an excellent sales representative. He is very professional and has exceptionally good contact with clients and adds a "personal touch" to his work. It was a great pleasure to deal with him.Mr. Shuval, a very nice person as well, succeeded in convincing me to signing to Subaru Maintenance Program. It was not easy at all as I have been servicing our cars myself for nearly half of the century.In summary, we are very satisfied with the Bill Kolb Subaru dealership.Wojciech and Barbara Ardelt

Trudy E.

Aug 19, 2016

My daughter and I both have bought Subaru cars at Bill KolbJr. Subaru. She has the Subaru Impreza and I just drove out of the dealership with my second Subaru Legacy. I had a 2011 Legacy and loved it so much I now have a 2017 Legacy!! Gary our sales person is just terrific!! Besides being extremely knowledgeable about the cars, he is a pleasure to work with.

tim2829

Aug 17, 2016

So when I first when in there we were helped out by one of the other sales reps there that didn't do a good job in aiding me with purchasing a new vehicle from Subaru. I decided to switch my sales rep and got extremely lucky to get Howard. He was able to get me exactly what I wanted the same day that I made a request. Also did a very good job of going through everything that pertains to the car. I would definitely recommend having Howard as your sales rep if you decide to shop at this location

NAVMSE

Aug 17, 2016

The first time my wife & I went to Kolb 2013 to look for a Legacy, we were underwhelmed & got my Legacy from a different dealer. Three years later makes a big difference. We met Sam Texler & he more than made up for our disappointment 3 years ago. Sam is patient, thorough & very knowledgeable (& can sometimes even provide birthday cake). Our experience at Bill Kolb Jr Subaru made buying (actually leasing) a car easy. I can recommend Bill Kolb Jr Subaru without reservation. Tell Sam NAVMSE sent you.

carguy

Aug 15, 2016

My salesman Larry did a good job taking care of my needs. He listened well and was fair with me. I was pleased with the experience.

rocktman

Aug 15, 2016

The first time my wife & I went to Kolb 3 years ago to look for a Legacy, we were underwhelmed & got my Legacy from a different dealer. Three years later makes a big difference. We met Sam Texler & he more than made up for our disappointment 3 years ago. Sam is patient, thorough & very knowledgeable (& can sometimes even provide birthday cake). Our experience at Bill Kolb Jr Subaru made buying (actually leasing) a car easy. I can recommend Bill Kolb Jr Subaru without reservation. Tell Sam NAVMSE sent you.

robin

Aug 14, 2016

Gary Mendelsohn, is the best salesman we have ever met. Gary spends all the time you need, he is a wonderful person so knowledgeable, professional and courteous. He explains everything with you, before you leave with your new car. Never any pressure you don't have to haggle with prices. We got exactly what we wanted.We bought our first car in 2013 from Gary our lease was up, and went back for a new car. Great Experience!!!

Zack

Aug 11, 2016

I worked with Howard Bonfield and Larry Annunciate. I bought the car from Larry and Howard was the salesman who helped me when I came to pick up the car. Howard was especially thorough and helpful. Very gracious and available. Would easily buy from either one of them again.

HappyCarBuyer

Aug 10, 2016

We were recommended by several friends and our mechanic to go to Kolb and they were excellent. The entire staff was friendly. They had a very extensive inventory and the entire shopping experience was excellent. AND...most importantly! Sonny Ripps was such a great dealer for us. He took time, showed us all the cars, and explained some of the more obscure used car details to consider. He made us feel very comfortable asking questions and gradually narrowing down our choice. Sonny knows cars and is a very nice person to work with. Thank you everyone at Kolb Jr. We are very happy with our Subaru!

John O'Neill

Aug 10, 2016

I am handicapped and its hard to get around. These people went out of their way (Gary Mendelsohn) to help me. I got the car I wanted and I was on my way and very comfortable..

Rebecca Ashley

Aug 10, 2016

We were recommended by several friends and our mechanic to go to Kolb and they were excellent. The entire staff was friendly. They had a very extensive inventory and the entire shopping experience was excellent. AND...most importantly! Sonny Ripps was such a great dealer for us. He took time, showed us all the cars, and explained some of the more obscure used car details to consider. He made us feel very comfortable asking questions and gradually narrowing down our choice. Sonny knows cars and is a very nice person to work with. Thank you everyone at Kolb Jr. We are very happy with our Subaru!

Sue

Aug 9, 2016

This is my 3rd Subaru purchased through Bill Kolb Jr Subaru in 4 years and I have to travel 40 mins to get there. I always have dealt with Howard Bonfield. I know I am getting the best car at the best price and the best professional sales service. Howard explains everything thoroughly and is super knowledgeable and is a pleasure to deal with. I always purchase the service programs because their service department is also excellent.

MaryM

Aug 8, 2016

I traded in my 5 year old subaru outback for a brand new one with all the bells and whistles, great trade in value, first time for navigation system, and back up camera, also got the eyesight - amazing luv it and the ride is a real luxury ride. Sam Texler was my salesman and we had purchased our trade in from him too, great guy. This was my first oil change, had the appointment confirmed 3 ways, and waited the amount of time they said I would wait, sipped my coffee and read on my iPad. Very courteous and helpful.

Megan Del Campo

Aug 8, 2016

Im moving to upstate New York and needed a reliable Car on the roads. I met with Howard who really took the time to find me my dream car.

bkmciver

Aug 8, 2016

Having been to other Subaru dealerships with less selection and less professional service I was really happy with Holman specifically and the whole place on the whole. I got exactly what I wanted at a good price and love my new car!

Gojosubaru

Aug 8, 2016

Our salesman was Holman Cano. He was very professional and helpful providing us with our ownership options, buying vs leasing. He took the time to show us the car we wanted and explaining all the " bells and whistles" on the 2017 Subaru Outback. Even took us for a test drive. We were given the choice between the car available or waiting less than a week to get the color we wanted. Thank you Holman,....

DebraT

Aug 7, 2016

I love my new 2017 Subaru Forester!I recently traded in my few years young Subaru Forester for the newer 2017 model.My previous Subaru has given me excellent, reliable service and I am looking forward to the same for my 2017 model. I returned to my previous Sales Consultant, Holman Cano, for my new 2017 Subaru, which, with his knowledgeable guidance, I have decided to lease my new car. Holman guided me through the leasing process, which is a change from the process of purchasing a car. Again, very patient, and never pushy, he explained all of the differences and nuances of the lease vs buy process. He thoroughly explained all of the new features of the new Forester model. I had many, MANY questions, and Holman was able to answer all of my questions, and financing questions with Marty also went very smoothly, patiently, and answered, until I understood all.The car that I wanted was in stock and the follow-ups, turnaround and delivery process went very smoothly with Holman, same as with my previous purchase. I continue to find Bill Kolbs dealership to be the best all around, in both service and value. They are friendly, fair and approachable. In addition, my experience with servicing my vehicles has always been excellent.Thank you again Holman for your salesmanship, product knowledge and patience! 400 miles already and loving my new Forester!

happy302

Aug 7, 2016

Great sales person Stuart Lesser, drove an extra 30 miles because I bought a car from him 8 years ago. I would buy my next car from Stuart again!

Moh

Aug 7, 2016

I spoke with three different salesmen at Bill Kolb and they were responsive and helpful throughout. Wound up working with Howard Bonfield due to scheduling and he helped us find a car and we left feeling great about the purchase.

Nancy Karp

Aug 7, 2016

We purchased our 2017 Outback last week. Stuart was helpful, knowledgeable and didn't push us one way or the other. Paul was easy to work with on the financing end. He explained our options thoroughly. Rick was there to help us the day of pick-up and he was very nice and helpful. Overall, it was a stress free experience and didn't leave us feeling like we got ripped off or taken advantage of, as some dealers tend to do. This car has a lot of technology in it, yet we didn't feel overwhelmed by it. This is our second purchase from Kolbs and I would recommend it highly. We've been to three other Subaru dealers and we got the best price here.

elyse klingher

Aug 6, 2016

Stuart worked with me and was very professional and did not pressure me into anything. Pleasure working with him. He was very accommodating and got me the car expediently

Dgow727

Aug 4, 2016

I recently went to Bill Kolb Jr Subaru to look at a 2013 Legacy that I was interested in. I was matched up with Howard as my salesperson. We went for a test drive, and I knew that I wanted to buy the car. Howard made everything as simple as possible, from start to finish. He was very knowledgeable, professional and courteous. At no point in the entire process did I feel I was being pressured into anything. There was no haggling on the price. Simply put, I got exactly what I wanted as easy as it could be. I love my new car and would highly recommend this dealership to anyone looking for a new or used Subaru. I would also highly recommend dealing with Howard; he was fantastic.

Tomw

Aug 4, 2016

Staff is very nice and extremely helpful. Willing to work with you on price and payments and determined to get you the car you want

fish3

Aug 3, 2016

I recently purchased a used Outback and had a great experience with my salesman Howard. He was knowledgeable, patient and a pleasure to deal with. Buying a used car can be trying but he made the process as easy as possible.

Jsl1818

Aug 3, 2016

We had a great experience! Our salesman Stuart Lesser was the best salesman we have ever worked with. He was knowledgeable, unbelievably helpful, and really made the process super easy! I would recommend this dealership and def ask for Stuart Lesser if you go there. We will definitely be going back!

Melaniewunsch

Aug 2, 2016

Came in looking for a used Outback and was able to look at a few models; they have a great inventory. After some decision making we decided to go new. Again great inventory was available to determine exactly what we wanted/needed. Service and staff were exceptional in guiding us through various questions as we finalized our decision. Also loved that we got 0% APR on our new 2017 Outback.

SUBFAN

Aug 2, 2016

The relaxed, friendly and professional atmosphere that my wife and I, found at your dealershipwas very instrumental in our purchase of the vehicle. Of course, this would not have been possiblewithout Stuart Lesser, your salesman, who took us through the whole process patiently, withoutbeing pushy, He answered all of our questions and concerns. After all the labor contractions wereover, we became the proud parents of a beautiful used 2015 Subaru Legacy sedan.You should consider Stuart Lesser as a definite asset to your company.Our dealings with Paul in the Finance Dept. and with Maurice Escobar (dealership manager)were very positive and resulted in favorable outcomes.My wife and I, would rate our experience at Bill Kolb Jr.Subaru as A+.

F Conti Brewster

Aug 1, 2016

Working with Gary, was a pleasure, I leased a Legacy a while back, Gary was the salesman then and went seeking his help again. As before I was happy when I left the dealership. kudos to Paul the finance mgr and Ms kolb who personally greeted me. great dealership, real professionals!!!

KPS117

Jul 31, 2016

Working with Steve Conner was a pleasure . His knowledge of the cars and honesty really helped us . He helped me find a car that's perfect for me. I can't thank Steve or Marty enough for all their hard work .

New to Subaru

Jul 30, 2016

I just purchased a used Impreza from Bill Kolb Subaru and could not be happier with the attention I received! Gerald was wonderful and answered all of my questions. Thanks also go out to all of the staff who tried to make the experience a positive one.

pvdiaz

Jul 29, 2016

Very happy with our Crosstrek lease, the vehicle drives smooth and has good cargo space. It was a great deal and price! Stuart was helpful and informative.

Lyons1975

Jul 28, 2016

Howard was the consummate professional. He was knowledgable and polite. He was well informed about the product. He was fair and accommodating when discussing monthly payments.

Richard B Benkwitt

Jul 28, 2016

After nearly 3 year lease it was nearing time to replace our 2014 Subaru Forester and our previous experience with our sales consultant Howard Bonfield was excellent so we returned to see Howard and he again took great care of us. We left with a new 2017 Forester as proof. Howard takes his sales very serious and is a wealth of information, pleasant and caring. He doesn't waste our time which is important to us. We are very pleased with our newer model forester and only ask that the remote start and fog lights become a standard feature built into the car key rather than an addition. Otherwise we are very happy with our new forester and the improvements. Howard is great sales person and we will return.

gbgb523

Jul 28, 2016

I saw an advertisement for a low mileage, almost new Impreza in the beginning of the week and it was mine by the end. There was a little hiccup about an undisclosed accident, but after having the car independently inspected (with no complaints whatsoever) the dealership happily complied with the minor requests I had. Holman Cano was more than helpful, going out of his way to answer questions no matter what time of day it was. The entire staff was friendly, helpful, and flexible. I never felt that I was being misled even with the negative stereotypes in mind. I highly recommend shopping at Bill Kolb Subaru.

R & D

Jul 27, 2016

Both Gary and John made the purchase of our Subaru Legacy a very satisfying experience. We were helped immediately both on the day we came to purchase the car and when we returned to pick it up. Both explained thoroughly (and patiently!) all of the features in the car, particularly the technology which we were totally unfamiliar with. They were also very informative and efficient in taking us through the process of trading in our old car. And, finally, both were super friendly and so easy to work with.David and Rhonda

Tom

Jul 26, 2016

Many of us cringe when we think of buying a car but GaryatBill Kolb Subaru has made it an enjoyable, stress free process! This is the second Subaru weleased with Gary's help and he definitely takes care of his customers. Thankyou, Gary!

Wenxiu Xia

Jul 25, 2016

I was looking for a Subaru Forester after my car accident, with very short lead-time to purchase a car. It had been exhausted for me when visiting other dealer which they told me the interested cars had been sold out when I got there, but they were available before I left home, I feel quite angry being cheated. Bill Kolb Jr. Subaru is a place a customer can trust, which gives me very good experience in choosing, testing and making the deal. Gary is very helpful, nice and responsible salesman who care a lot about customer, he did not eat his lunch because he is with me, I felt sorry for this, he was so patient to introduce and show me the cars which are in place in my price range, and he was also quite persuading to make comparisons for the competition model which I am also interested. He captured customer needs in such a good way, even I had to increase my budget finally I finally got the car I want, my friends told me that it is a good purchase after seeing my car and knowing the price I paid, the car was maintained in quite good condition by the previous owner. Here there is nothing to hide, Gary showed and printed the info I need from the Subaru website, I find a external mechanic in the area to do full inspection for the car, and they cooperate very well the process. Even Gary is not there on the 2nd day when I did the inspection, his colleague took a very good care of my case, the owner of the shop was very welcoming also and he is meeting and talking directly with customer. I really appreciate the purchase and the service received from this dealer, the car is also a gift on my birthday. If there is a chance that a friend is looking for same brand, definitely I will recommend Bill Kolb Jr. Subaru, and recommend to contact Gary!

Liz New City, New York

Jul 25, 2016

My salesman, Howard Bonfield, was a professional, polite and trustworthy salesman. Howard made the process easy, no games involved. Communication was always clear and quick. The final price was exactly as we agreed. Howard even stayed after his hours to deliver my car. I would not hesitate to recommend Howard to my friends and family, it was a very pleasant experience. Liz , New City, New York

MW

Jul 25, 2016

We bought our first Subaru from Gary, who was both professional, patient and knowledgeable. We appreciated the amount of time he spent with us comparing the two models we were looking at (Legacy and CrossTrek). He allowed us to test drive both and at the end of the day, he respectfully allowed us to think the purchase over. By 7am the next morning, our family decided we would purchase the car. Most salesmen stop their work right there. But Gary spent the next day going over all of the paperwork and also gave me a thorough orientation of the car's features since this was my first Subaru. We loved Gary's sense of humor and his patience with our questions. When we are ready to buy another Subaru, we will definitely be coming back to him.

linda

Jul 24, 2016

While just "browsing" on a Saturday - was paired up with salesman Howard Bonfield. He was patient, professional, extremely knowledgeable and very helpful. He walked the lot with me in 90+ degree hot sun until I found the car I was looking for. Not only did I get all the extras I wanted - but more at a great price. I'm extremely happy with my car and the services Howard extended to me. I would highly recommend both Howard and Bill Kolb dealership. Linda

Patt

Jul 23, 2016

Salesman Richard Knel and Finance Manager Paul are the best. Got me into the car I wanted fast and easy. Don't go anywhere else to get your Subaru, Rich and Paul will take care of you.

Glenn

Jul 20, 2016

This is an excellent dealership. Our salesperson, Sam Texler, was helpful and professional. He went above and beyond to get us the exact car we wanted, answered all our questions, devoted all the time we needed to make our purchase, and made sure we were happy with our selection and understood the details of our transaction. I could not have been more pleased.Glenn, from Chappaqua

LW

Jul 20, 2016

Based on the recommendation of a family member we decided to buy our first Suburu and purchase it at Bill Kolb's dealership. Gary Mendelsohn was patient and knowlegable, and we appreciated being able to test drive more than one model. He made our buying experience an excellent one and appreciated his great sense of humor. We are thrilled with our 2015 Outback! We would definitely recommend the Kolb dealership and Gary as the salesman to see.

Grateful Gma

Jul 19, 2016

My husband and I walked into the Bill Kolb dealership last Thursday to browse and drove home in a 2017 Forrester! We were greeted by an outstanding sales rep Mr Howard Bonfield. Howard is professional and extremely knowledgeable, he meticulously answered each and every question. We were guided effortlessly through the financing of the car. I never thought I would have a great experience buying a new car but was I wrong. I am confidant knowing that my new Subaru Forrester will provide my family and me with safety and years of reliable transportation! I have never been more excited about a car as I am about this one. I can't say enough about the dealership and more importantly Howard, I highly recommend him!

LEED

Jul 18, 2016

We walked in on a very busy Saturday, but Stuart Lesser had us driving the exact car we wanted in only a few minutes. There was no pressure to buy more than we wanted. I did the paperwork on the next Monday and picked the care up on Tuesday morning. All went as promised and the follow up after the pick up was also excellent. This is my first Subaru and so far I couldn't be happier.

Lucky Lady

Jul 16, 2016

My dealings with Stuart Lesser were excellent.. I couldn't be happier that I made my appointment with him. I felt that I was treated with respect. Stuart explained all my options and after I got my car called to see if I had any questions . Everybody at the agency was friendly.

Susan-Jane & Frank Zuniga

Jul 16, 2016

This is our 3rd Subaru -- as always we received professional, friendly service from the experts at Bill Kolb Jr in Orangeburg, NY. They have an extensive sales team and you know that the group enjoy their job. Everyone is upbeat and helpful. This time around we wanted to lease vs buy and Gary gave us a detailed run of all that this entails. We went from a Subaru Outback to a Forester this time. Thank youSusan-Jane Zuniga

cbunker1

Jul 15, 2016

Bill Kolb has an extensive service team - they are busy and an appointment is recommended.I have been bringing my Subaru's here for normal maintenance over the past 9+ years.I would not go anywhere else unless in an emergency. Except for an occasional wait time to receive my XV Crosstrek back - Five Stars to everyone there.

donibelle1208

Jul 14, 2016

This is my 4th Subaru with this dealership and they are truly the best. I've had a different salesman every time and the customer service is amazing! Every single person is friendly and welcoming. The dealership itself is modern, clean and bright. Even the bathrooms are spotless!! Hahaha! Do not buy your Subaru from anyone else. Bill Kolb has the best vehicles and the best prices, I honestly had a hard time choosing. Thank you Rich, my salesman and Paul "the finance guy" for another wonderful experience in buying my car!

Edward Merritt

Jul 14, 2016

Many thanks to Stuart Lesser and Bill Kolb Jr Suburu on making it possible for us to once again drive away with our new Forrester. Helpful and professional are synonymous with this dealership and their effort is appreciated.

Debra Chase

Jul 13, 2016

We are very pleased with our 2012 Subaru Legacy! Howard Bonfield was absolutely wonderful throughout the process of purchasing this car! My son says it is the best car he has ever driven!

tme

Jul 13, 2016

Great experience for a first time buyer but no novice to driving. I bought a 2015 Forrester. It was in great condition, barely driven. I love it. The person who showed us the cars and took us on the test drive was very patient and kind (will edit to add his name if possible). I didn't feel rushed at all. When Gary picked up after I had decided on the car I wanted and he was funny and nice. I was surprised I could drive away with the car that day. Excellent one stop shopping there. Subaru has a deal with Liberty Mutual and they called me with an insurance quote that wasn't as good as the deal I'd gotten with GEICO the day I bought the car. I would definitely recommend this dealer.

PC

Jul 11, 2016

Sam Texler made the process so easy! Got everything I wanted for a fantastic price. Couldn't be happier!

Claud523

Jul 11, 2016

I recently purchased a cross trek. I specifically wanted the hyper blue color. I noticed on Bill Kolb's site that they were due to receive the exact car I wanted so my boyfriend jumped on the phone and contacted Gary whom he worked with in the past. Let's just say the stars were aligned. Working with Gary was a great experience, he knows his information and understood my expectations and this is the same with the finance team. Overall, no complaints and enjoyed all the service. Best part was when my car finally arrived to their lot and I was able to pick it up. Gary knew all the features of the cross trek and explained it all so well. No need to review the manual. Thanks Bill Kolb Subaru for your great service. Made my experience of buying my very first new car a great one.

Forester5

Jul 11, 2016

After months of gruesome car shopping, I finally found a dealership and dealer I can trust and rely on. Holman made the car buying experience fun and hassle free. His honesty and integrity is apparent in his demeanor. I will not hesitate to recommend him to all of my friends and family!

Happygal

Jul 11, 2016

My husband and I were just starting our search for a new car we envisioned months of debate and analysis before settling on our new car as has been our past experience. Wow! What a difference! Harold greeted us at the door and the rest is history! Harold really impressed us from the get go with his knowledge of all the safety features of the Legacy and to our surprise within minutes of sitting down with him we were test driving the Legacy. We walked out within a couple of hours with our new 2017 Legacy! Extra bonus, Harold took care of all the paperwork-DMV registration and insurance- two less headaches for me! All in all a totally awesome experience!

Joe

Jul 11, 2016

Didnt had plans to buy a car soon and thought of test driving impreza. But talking with Howard, am now thinking of getting the Legacy soon. Great customer value, detail oriented and friendly. 100% recommendable.

MORRIS MARCUS

Jul 11, 2016

Very good dealer,Very nice staff and sales persons very friendly.Our salesman Gary mendelson and the sales manager all are very friendly.Very paietnt

AmyMatt277

Jul 10, 2016

I was so please with the service and the staff were very professional especially Gary very nice guy I will recommend anyone who want to purchase a vehicle to go with a Subaru very reliable and safe for you and your family

HeatherYO

Jul 9, 2016

Holman and Joe are excellent salesmen both made me feel very comfortable and pleased with my purchase. clean,organized,prompt, courteous,and trustworthy car dealership!

mullencjm

Jul 7, 2016

I find the Bill Kolb Subaru Dealership to be great. They are curtious and efficient and the service we receive there is superior. Our experiences over the last 4 years have been excellent but the relationship and trust that has been built between our Salesman Gary has been the best part. Gary is straight forward and makes the car buying (leasing in our case) experience so pleasant that we wish that we had known him and Bill Kolb Subaru longer. We didn't have to suffer all of those years with other Dealers and Salesman - we should have gone to Gary at Bill Kolb Subaru all along! We will not look to another dealership or salesman for our cars.

Tony

Jul 6, 2016

As A Certified New York State Motor Vehicle Inspector For Over 40 Years I Highly Recommend Salesman Sonny Ripps--A Pleasure Dealing With HimExceeded All My Expectations

rain 1

Jul 5, 2016

Found Bill Kolb Subaru dealership to be extremely easy to work with, our salesman was very knowledge on there vehicles. No pressure or stress working with him, Steve Conner was a total pleasure to work with. Sales Manager Joseph Postighone was also wonderful person. We were given a fair price on our trade in and what we feel good price on our vehicle. we left happy customers and hope it stays that way, so we can return again in three more years.

Frison23!

Jul 5, 2016

Mr Knell was very accommodating and genuinely wanted to make us happy to close the deal. He was not pushy at all. The entire Subaru family wants you leaving there happy and satisfied. This is my third Subaru with them; my husbands first; my sisters third; and even my parents purchased/leased from them.

cwern14

Jul 4, 2016

A relative recommend I check out Bill Kolb Jr. Subaru and I am very happy I did. Even before I walked in the door a sales consultant, Holman Cano, greeted me and took very good care of me. Holman was very helpful in guiding me through my options and didn't rush me at all. The whole time I felt very cared for. Joe Postighone also helped me understand my options better and make me feel more confident with my decision. I left with a Subaru Legacy and am very pleased with my purchase. When it comes time to buy again or recommend a dealership I will be quick to go to Bill Kolb Jr Subaru.

Russ93

Jul 3, 2016

I would rate this dealership very well. Nothing but professionalism . A very nice experience and no pressure or stress. Everyone should have this quality of service. Can't say enough.

john

Jul 2, 2016

Easy,comfortable, efficient service with dealer and Richard Knel, our sales person. He is efficient, thorough and caring and pleasant to do business with. His knowledge of the product and its features was excellent.

wragz

Jul 1, 2016

Love my new Crosstrek! I found the one I wanted online and sent an email; Steve Conner replied quickly. I met with him and he told me the car I wanted was ordered for someone already but he had another Pure Red Crosstrek coming in soon. He did the calculations for different payment lengths / interest rates. It was a very easy and painless sale thanks to Steve. Bill Kolb Jr. Subaru was great all around... I ordered accessories and was taken care of quickly even though the guy had his lunch in hand. Kudos to Steve and everyone at Bill Kolb Jr. Subaru!

Basil123

Jul 1, 2016

Jeff Weiner, (sales rep) was the reason why I came back to Bill Kolb Jr. Subaru Jeff is a great person and handled our first car purchase for my son. That experience was a pleasure. For this second car for myself, Jeff connected me with John Lyons. Another considerate and no nonsense sales rep. Very thorough as well. He cared about our time so he had Stuart Less work with me as well. Another thoughtful and efficient collaborator. These sales reps are genuine in wanting to make you happy. They work together as a team to assure customer satisfaction - a true rarity and never experienced before at other dealershipsI will always purchase my Subaru vehicles from your firm

Bigdaddy

Jul 1, 2016

Great dealership great dealer great service dep great parts dept great finance dept great techs great location great vehicle I love my subaru thanks again to joe Postighone and John lyons

dawgdok

Jun 30, 2016

I went up to Bill Kolb Subaru from NYC to check out some used cars they had on their website. I needed to trade in my car because I needed a manual transmission to flat tow it. When I walked in I was greeted by Howard and we sat down to discuss the cars I saw on the website. He informed me they were Subaru buy backs, meaning they had a lemon law title but Subaru refurbishes them (this one had a new engine). Test drove the car and it ran fine, but also asked to see if they had any new Foresters on the lot with manual trans, they did and at 0% financing. So to make a long story short, ended up with a new one instead. Got an alright trade in value on my 2012 outback. Process took a bit longer than expected but Howard was great throughout. I would recommend this place and Howard.

Hemish R

Jun 29, 2016

Excellent service! I was recommended to Bill Kolb Jr. Subaru by a friend and as soon as i walked in i was welcomed right away and met Gary. Gary made things easy and quick. Gary cares about his customers and is willing to work with you. He made this purchase quick and stress-free. I didn't know how to drive a manual car but Gary went one step ahead and took me out to an empty parking lot and taught me how to drive it. Everyone I worked with Joe and Marty also including Gary made things very easy. All I can say is I will come back for more. I am very happy with my purchase thanks to Grary

HARZC

Jun 28, 2016

My car died on a Sunday I went online and checked the Bill Kolb website. I found two cars I liked. I drove over on Monday morning and found out that one of the two cars I liked was sold. The 2nd was still for sell. We were able to do all the paperwork quickly. I drove my car home that afternoon.

Lin C

Jun 28, 2016

This is the fourth Subaru that I have driven, but the first one that I purchased and the first one from Bill Kolb Subaru. The staff was very attentive and knowledgable. John is a great in sales and made sure that I was well informed and kept up to date on the delivery of my car, which was delayed due to circumstances not in the dealerships control. Everyone was a delight to deal with at the dealership.

Lynn and Greg

Jun 28, 2016

I recently purchased a used Subaru from Bill Kolb Subaru. Steve is the consummate professional, and made the entire experience a positive one. The premise of "no haggle buying" relieved the pressure of questioning whether you were offered the best price. I would heartily recommend this dealership to anyone.

Robert M

Jun 28, 2016

I'm speechless. The team here at Bill Kolb Subaru has worked dilentgently to make sure my family was nothing but 1000% percent satisfied. It has been a pleasurable buying experience for each and every vehicle my family has purchased. With their non-commission based sales team I don't feel insecure or intimidated through out the whole process. There's a sense of security on these premiseses and I don't get any "shady" vibes from any of their staff which is common in many other car dealers I've dealt with. Car buying can be a daunting process and they have made my life so much easier. I'm highly satisfied with my last purchase (2017 WRX) and I will continue to purchase these great quality vehicles from these amazing people. Gary Mendelsohn and Joe Postighone worked way harder then any other sales representatives I've delt with at other dealers to make sure me and my family are happy before during and especially after the purchases. Paul Spiegel from their finance department can "move mountains" as I like to say and did not give up until I was completely satisfied with the car model I drove off in. Overall I am very happy I stumbled upon this amazing Subaru dealership and I am looking forward to the future business we will be conducting for my lifetime.

Roni Rodman

Jun 28, 2016

Came to Bill Kolb on a recommendation from a family member. The minute I walked through the door I was greeted by someone who assigned us to a salesperson. Gerald Ford was courteous, attentive and listened to what we were interested in purchasing. He suggested we take a test drive even though we told him that we had already test driven that model. I am glad that I did because that sold me on the car. The whole purchasing process was quick and easy and there was no waiting around for anyone to assist us in any part of the process. Will definitely come back when my husband decides to purchase his next car.

MIkey1017

Jun 27, 2016

As soon as I walked in the door I felt like I was at home. The atmosphere is very relaxed and made me feel calm in the car buying process. Joe provided a multitude of information on the car I chose to purchase. He ran me through every part of the inside, the motor, and every feature I could ask for. Not to mention he was not a cookie cutter salesman. His personality gave me a sense that he was a great friend and not trying to sell me short. Joe's energy and excitement to get me the car of my dreams showed me how much the staff at Bill Kolb Jr. Subaru really commit themselves to excellence. If i could rate this experience higher I would with no doubt.

Moorec2976

Jun 27, 2016

The selection at this dealership was great. Most of the dealership in lower and upper Westchester didn't have any manual crosstalk available. Bob Joel's Subaru had used and new manual crosstalk available. I drove about a hour to get my car from this dealership in one day. Thanks for all your help.

Beverly and Carl

Jun 27, 2016

The best customer service we received in a long time. Howard was very professional and friendly. He explained everything about the Legacy and the dealership. He reassured us if we had any questions we could call him or the dealership. The professionalism and the knowledge of Subaru that Howard showed sealed the deal! We purchased our first Subaru!The dealership has a very, very clean garage!

Calliope

Jun 27, 2016

Purchasing a new Subaru Crosstrek at Bill Kolb Subaru was just what it should be; pleasant, professional and painless. We were treated as a priority as soon as we entered the dealership (thanks for the coffee). The presentation from our salesman, Sam, was informative and friendly. We had done much comparison shopping prior and were impressed with the Subaru features and competitive pricing. Thanks Sam. You helped make our decision and we are enjoying our new "ride".

Casanova123

Jun 27, 2016

Howard was such a tremendous help to me as I was making my first car purchase. He broke down everything to me in such a way that made everything easy for me to understand. I also really liked how he showed and explained every feature to me and made my girlfriend and I feel incredibly comfortable while being very professional. I definitely recommend Howard to be your go-to guy when purchasing a Subaru.

ddorian108

Jun 26, 2016

John and Joe have been professional, making sure the customer is happy. This is truly an outstanding dealership and a pleasure to purchase two cars so far! I met another customer and this is his fifth car - which proves they are dedicated to satisfaction on all levels.

Susanrickk

Jun 26, 2016

Buying our new Cross Trek was a completely enjoyable experience. There was no pressure put on us and the sale man, Steve Conner, was very knowledgeable. When we picked our car up, Steve went over all the features and make sure were had all our questions answered. Steve also followed up to check if we were happy with our new car, and we are! I would recommend Bill Kolb Jr Subaru to anyoneand any of the superior cars which Subaru makes. We're not new to Subaru as we have a 2002 Outback which has been a very reliable car for all these years!

Turco210

Jun 26, 2016

Howard and the rest of the team were great and found me my car with class and focus. No pushy or rushed salesman here, great and comfortable experience all around!!

Eric Ehrnsperger

Jun 25, 2016

Bill Kolb was great. Found me a car when I figured I would be waiting for months. Definitely recommend them. Made it so easy. Next time I need a subaru I will be back.

car2016

Jun 24, 2016

Very helpful, knowledgeable pleasure to work with. would recommend this dealership as well as the service department multiple options on site to look at while shopping

Sbsubara

Jun 24, 2016

Working with Richard Knel was wonderful. He was attentive and helpful. I would definitely recommend him to anyone interested in piurchasing a Subaru.

Lisa & Sarah

Jun 22, 2016

Bill Kolb Jr Subaru dealership was wonderful to work with, Sonny was fabulous he walked us through every step of the process. It really was haggle free. Sonny was great he showed us everything we needed to know about the car and even showed us safety tips. I must say want a Pleasure to deal with. we would definitely recommend Sonny and the dealership. Sarah & Lisa

india smith

Jun 21, 2016

Long wait but, service was excellent and he explained everything. Offered snacks and service to mall if needed. Very friendly and didn't talk down to me because I am a woman.

KP

Jun 21, 2016

Sales person was very helpful. There was no pressure to buy and all inquiries about available packages were answered honestly with guidance on which might be appropriate based on my needs. Upon pick up the sales person reviewed the car in detail. Trade in value for car was fair based on review of various other sites.

Matt Esposito

Jun 21, 2016

I am a returning customer to the Bill Kolb Jr. dealership and a returning customer to Howard Bonfield. I'm a returning customer because of the excellent service provided by Howard. Howard was very helpful in making sure all my questions were answered, showing me car options that were available, and walking me through the financial terms. He was very comprehensive in his answers and patient with my time. It is clear that Howard values the customer relationship. I would highly recommend him to others.

Dan Wuhrman

Jun 19, 2016

Working with the salesman at Bill Kolb Subaru was such a pleasure. I felt no pressure to buy anything and tyne genuinely seemed interested in finding me what I needed not making a sale. I plan to use them for all of my car needs in the future.

SharonD

Jun 18, 2016

Was contemplating purchasing a Forester and after looking at a few of the dealers nearby, stopped in at Bill Kolb Jr to look at the vehicle and features. Howard was excellent in providing detailed information on all my inquiries. Although my original intention was to purchase a 2015 I ended up with a 2016 with some addditional features I was not even considering!! Love the car! The entire process of purchasing the vehicle was seamless and Howard was meticulous. One day with the car found a very small problem with one of the speaker covers. Howard immediately took me to service, we set up a date, service was prompt in repairing it and I could not be more pleased. Would recommend Bill Kolb Jr to anyone interested in a Suburu.

AndrewS

Jun 17, 2016

After visiting other Subaru dealerships in the New York/New Jersey area, Bill Kolb Jr. stood out for its friendly, hassle-free atmosphere. I had the pleasure of working with Howard Bonfield who was patient, extremely informative, and made the entire process stress-free.

Rebecca

Jun 17, 2016

Buying a car can be a very stressful experience.. Working with Howard Bonfield made the process a breeze. He was professional and pleasant, answered my questions fully, and was never pushy.

WrxWes2017

Jun 16, 2016

I spent weeks driving to several different Subaru dealerships throughout New Jersey and New York before I landed here at Bill's. They were the only ones that told me, 'let's get you in the car you want'. Very helpful and willing to work for you.

Anthony

Jun 15, 2016

Bought my 2017 WRX STI last week and couldn't be happier. Gary the Salesman made the process easy and Chris the Sales Manager was very helpful as well. Paul the Business Manager had me in and out in no time! I recommend this dealer to anyone looking for a Subaru!

Kevin Cunningham

Jun 15, 2016

Rich Knel in sales provided top quality service. He is a true gentleman in every manner.Processes was seamless with no stress. Highly rate the dealership and Rich Knel.

Margaret Mintz

Jun 15, 2016

Howard Bonfield was my salesperson and he was great. Howard was friendly and informative, he listened to what I wanted and delivered it! I was comfortable with the process and never felt any pressure. Cuddos to Howard for remaining professional when it came time to pair my old flip phone with my 2016 Impreza's newer technology (not even a chuckle).

Paineless

Jun 14, 2016

Howard Bonfeld was Professional, Knowledgeable, Patient, Thorough and Friendly as he lisened to what we were looking for and found us exactly what we wanted.

avt

Jun 14, 2016

Bought a 2017 WRX STI. This dealership was a pleasure to work with. Helpful staff and easy process. I would recommend this dealer to anyone looking for a Subaru in NY.

Csmith

Jun 13, 2016

John our salesman was excellent. At no time did we feel pressured with our decision. Joe the sales manager was great too. All around great experience

Margaret La Vigne

Jun 13, 2016

I always bring my 2009 impreza turbo to Kolb for my service. I can schedule my appointment online and they send a reminder email confirning it. They are thorough in making sure I have no issues other than what I brought the car in for. Service is always personable and professional and the waiting area is nice.

4TimeSubaruOwner

Jun 12, 2016

Howard gave me an excellent experience. He was communicative, understanding, available, and completely up front with what my family and I were looking for, so we could find the right car for us. I highly suggest going to Bill Kolb Jr. and working with Howard, if you can.

gcorbett

Jun 11, 2016

Howard Bonfield demonstrated:-excellent product knowledge-enthusiasm and pride in the Kolb dealership-how the dealership is a team that together maximizes the customer experience now and for the life of your vehicle-personal responses to my concerns and questions-a clear explanation of what my costs will be and the value I am receiving

gsicina

Jun 11, 2016

We recently purchased a quality used Subaru Impreza from Bill Kolb Jr. Subaru.our salesman Howard Bonfield made our transaction an absolute positive experience,very professional and thorough and a complete pleasure to deal with.One thing we noticed on the day the car was prepared for us to pick up at the dealership waseveryone at the dealership worked as a team toward their goal, which in my view is absolute perfection in customer service, outstanding.We will certainly recommend Bill Kolb Jr. Subaru to friends and family going forward.

John Forsdahl

Jun 11, 2016

Satisfaction Guaranteed, Phenomenal, Very Friendly, I feel like I know these guys my whole life. Believe me, you will not be dissatisfied,the wonderful staff at Bill Kolb jr SUBARU will take care of your business automotive needs in every way

AG

Jun 10, 2016

Howard didn't pressure me into anything. I gave him the specifications of the car I was looking for and he got it. Once I found the car I was looking for the process was seamless. I got the car I wanted, using the lender I wanted, at a fair price.

docasl

Jun 9, 2016

The salesman was very knowledgeable and courteous. He took me on 3 test drives and answered all my questions. They don't work on commission so they don't high power you.

Dominic Scibilia

Jun 8, 2016

The Sales Department were professional from scheduling an appointment to completion of the service. I was in and out, from filling out job specs to signing papers when the work was done, in less than 30 minutes.

be2015

Jun 7, 2016

Made a decision to trade in my Mercury and go for a Suburu Forester. Dropped into Bill Kolb Jr to look at the various models, colors and available features. Since I was not familiar with the Suburu product Howard was extremely informative and professionaly answered all my inquiries in detail. Went in to purchase a used vehicle and came out with a new one! Love the car! It was a great no pressure experience, Howard was fantastic and I would recommend Bill Kolb Jr to anyone interested in a Suburu.

ralph orofino

Jun 7, 2016

Met with Richard Knel, who accurately and precisely educated me in all aspects of purchasing my first Subaru. This gentleman, besides living up to the "Oath of No Haggling" was kind, diplomatic, courteous, educated , dedicated and respectable to my lack of Subaru knowledge. I would recommend anyone who is interested in buying a Subaru to meet and speak with Rich Knel at Bill Kolb Jr. in Orangeburg , NY. Met with Paul Spiegel , who helped me out with the financial aspects of purchasing my vehicle, and made that transaction as smooth as possible. Finally, I met Joe Postighone, a kind gentleman who seemed concerned with my nephew and I hydration status, and offered us beverages. Sorry Rich , one thing: Get over it Daddi-O !!!! Da BRONX'S made the BEST EGG CREAM SODA'S , not BROOKLYN !!!!!! With all due respect, Rich .Thank you Gentlemen, for a GREAT SUBARU EXPERIENCE. While the Late, Great Jimmy Hendrix had his " EXPERIENCE", I had mine at Bill Kolb Jr, SUBARU, ORANGEBURG . NY . God Bless All of YOU !!!! Ralph VETTEK

Leagacy Limited

Jun 3, 2016

Initially very satisfied and at end satisfied with service. Based on demand for these cars, my car was not available until over 1 month after I made deposit. I had to call several times to get an update where I feel they could have contacted me. At the end, I was satisfied and would recommend this dealership. My final signing was very efficient and organized which eased my previous frustration. Salesman who walked me thru car features when I picked up vehicle was extremely knowledgeable and great at highlighting features.

tweed

Jun 3, 2016

This my 2nd car from Bill Kolb Jr.. Another seamless, stress free buying event thanks to Richard Krel for 5 star work and attention to detail. I am also looking forward to the excellent Service Dept.

robert o'donnell

Jun 1, 2016

What can be easier than seeing Stuart Lesser every three years for a new Subaru. I see the ad in the newspaper go see Stuart and everything is as promised. No hastle, no nonesense. That Stewart gets my sense of humor is just a bonus. bob in Yorktown

Sam44

Jun 1, 2016

This is the fourth car I have purchased or leased from Bill Kolb Jr Subaru. During each transaction the sales staff has been consistently professional, friendly and knowledgeable. The details of each sale are always throughly explained before the deal is finalized. The sales staff always makes me feel as if they have our best interests at heart. The features of the vehicle I just leased were patiently explained in an unhurried and patient manner.

joy

May 31, 2016

I have just purchased my 6th Subaru from Bill Kolb, Jr Subaru. I do not even think about going anywhere else. My experience has always been perfect. Stuart Lesser made it very comfortable for me to select the model I wanted. His patience was well appreciated from beginning to end. My car arrived in perfect shape. I was given a "tour" of the new additions to the 2016 Outback. The service and parts department are top notch and I go no where else to service my cars.

Linkan

May 31, 2016

I have had multiple Subarus and have not liked the service center here in the past. The new director has changed the whole place. A totally new place

Ralph

May 31, 2016

I'm 68 years old and have dealt with a lot of dealerships in my time and for the most part they have been less than a pleasant experience. I just got my third Subaru from Kolb and the sales staff, particularly Stuart- who I have made my three Subaru deals with and Jeff were great. I live an hour away and have several Subaru dealers nearer me but was not comfortable with them. Maybe because the staff at Kolb is Salaried makes for the lower pressured environment. All in all everyone is helpful and very patient.

rjs5079

May 31, 2016

This is the best dealership that I have ever encountered. I partnered with Howard Bonfield. He knew exactly what I was looking for after a 5 minute conversation. This is not your typical dealership. The salespeople are there to partner with you. You are not a number to them! They look to build a relationship with you for as long as you own the car! For example, I just received a follow-up call from Howard to check in to see if I am adjusting to the car and to see if he can help me with getting used to features like wireless phone usage. Howard is beyond professional and genuinely a great person! Howard helped me find a car that was a perfect fit last Thursday, and it was ready for me to pick up in two days. This operation is one of a kind!

rts

May 31, 2016

Very courteous, polite and knowledgeable staff. This was my first car buying experience and they made the transaction seamless and stress free. Their selection fits all budgets and their concern with quality reflects in their inventory.

jehan raheem

May 28, 2016

The entire process of pricing, selecting and deciding on a new car was very smooth and efficient. Stuart was a very helpful and supportive consultant during the entire process; and is someone we can unhesitatingly recommend to any future buyer.. Making a decision on accepting the trade-in value of our car was made the easiest experience we ever have had. Communications were always clear and helpful, especially during an early and unexpected minor recall process. We were surprised by an assumption that we had purchased an extended warranty ; when in fact we had not. The issue was quickly resolved. Overall, our experience was excellent.

Arianna

May 28, 2016

Larry was incredibly helpful, knowledgable, and all around personable! He helped figure out exactly what I was looking for in a used car, and he worked hard to find a vehicle that fit those specifications. He answered all our questions very clearly. Overall, the atmosphere at Bill Kolb Jr. Subaru is very welcoming!

subaru

May 27, 2016

John and Joe did a great job! Both were very helpful and friendly.I have purchased from Bill Kolb Subaru before and went back because of my positive experience.

mlawler

May 27, 2016

Easy process, courteous and kind service! It was a pleasure purchasing a used car here at Bill Kolb Jr. Subaru and I would recommend future car buyers to shop here.

joanbaltar

May 26, 2016

We are repeat customers. We have had a wonderful informative experience on every transaction.our sales consultant is Howard Bonfield for life. We now have two Subaru Outbacks.

pzang

May 26, 2016

Just went for our third Subaru from Richard Knel. As always, he was friendly, courteous, professional and knowledgeable. As a female, I always worry I'll be taken advantage of by a sleazy salesman, but he is nothing like that. That's why we keep coming back. Great price, great car (got a Legacy). When this lease is up, we'll be returning for another one! If you're looking for a Subaru, this is the salesman and this is the dealer to go to!

lovesubarus jane321

May 25, 2016

Ross helped us this time with finding the used 2015 Subaru Forester that we drove home a few hours after choosing it. This was my fourth visit to the dealership after buying my first Forester in 2011 from Bill Kolb Subaru. I returned with my daughter, then with my cousin (both bought cars and were very happy with their buying experience), then we came back a few days ago. Bill Kolb and his lovely wife stopped by to introduce themselves. Ross was terrific and we got a very fair price for the car we traded in. I don't plan on ever going anywhere else to purchase a car!

Matthew Guth

May 25, 2016

Let me start by saying WOW!!! From the second I walked through the door I knew i was going to have a great car buying experience. My sales associate was Larry and he was very personable gentleman. Never pressured me to buy a car he wanted me to get. He asked me what I wanted and got me into the car i wanted. After dealing with Larry with the paper work aspect i was directed to Paul to deal with the financial aspect of the car buying. Before I could even say hello and introduce myself, Paul stood up and shook my hand and thanked me for my military service. Not many people acknowledge the service and sacrifice men and women make for this country and for Paul to start with the acknowledgement was greatly appreciated. Paul continued to answer my question that I had and made my car buying experience very pleasant. These two gentlemen took the time to get me into the car I wanted and never pressured me into anything but. Thank you Bill Kold Jr. Subaru for making my car buying experience excellent.

Dan

May 25, 2016

This dealership was a pleasure to work with. No pressure, very informative and helpful with no BS. Howard took all the time we needed, Marty explained all the financial details and Gerald did a great job delivering the car. I will shop nowhere else for a car anymore.

Reiff845

May 24, 2016

Let me tell u , working with Howard Bonfield was a pleasure , he was a no pressure salesman ,and Bill kolb Jr Subaru's no haggle price immediately dropped , Car was clean and all issues addressed , registration was handled while car was prepped ,thanks again for making this purchase a no stress ,no bull and the again Howard ,who always returned calls in less than expected

Ryan White

May 21, 2016

I had a customer service issue, but Joe made it right and all ended well. The dealership makes sure you get what you need. Thanks to the staff for making this a good experience.

bbuttner1

May 19, 2016

Our experience with Howard at Bill Kolb Jr. Subaru was great. There was no pressure. We felt relaxed. Howard was honest and knowledgeable. He helped us find the perfect used vehicle for our daughter.

Gmiller

May 18, 2016

When walking into the dealership it didn't feel like used car dealerships I'd been in before. I was looking for a reliable, not super pricey car (under $20,000) that I could take back to school in South Carolina. Howard helped us out greatly and we found a car I loved and was able to buy that day! Will definitely recommend and return for future cars.

Chriscar

May 17, 2016

My experience with Richard Knel at Bill Kolb was friendly and professional. All my questions were answered in a prompt knowledgeable way . . Using the USAA buying service steered me to Kolb and Rich. There was no pressure just fact. I feel I got as fair a price as I could and look forward to using Bill Kolb for all my servicing needs.

Martin

May 17, 2016

Gary and Larry made my first Subaru car purchase a simple and pleasant experience.i would highly recommend them.No pressure,excellent selection of vehicles to choose from and excellent customer service.

RR

May 16, 2016

My parents and I had an excellent experience with Howard at the Bill Kolb Jr dealership! He was such a pleasure to work with. He was extremely knowledgeable and helpful with each step of the process. We had a terrible experience at Rye Subaru (steer clear of the GM)! I could instantly tell the difference between the two dealerships and it was worth driving a bit further from my home to go to Bill Kolb. I was truly impressed with Howard's every effort which demonstrates how much he cares and loves his job. Would highly recommend!

Jose Diaz

May 15, 2016

I had never even considered a Subaru until my son recommended the dealership and the fabulous salesman Howard Bonfield after having bought his first Subaru at Bill Kolb Subaru. Howard went the extra mile to make sure that I had the car that I wanted and the pricing was fair and impressive. I traded in my Toyota and was pleasantly surprised when they gave me more for the trade than I had anticipated! Both Howard and the staff at Bill Kolb are not what one would normally expect at a car dealership. They are a cut above and I would recommend them to any friend or family.

1stsubie

May 15, 2016

Our first subaru! 1st spoke with Holman Cano.Went to test drive a couple of models with John Lyons jr. He was very helpful and patiently helped me selected an impreza sport 5 door wagon premium with eyesight at a fair price. Told him, sales manager and finance manager that I nomally drive more than 20k miles per year and that I would be buying an extended power train waranty. Things got a bit tougher once I was brought to the finance manager. First thing I told him was that I wanted to buy an extended warranty at 7yrs/100k miles. Told him about a few accessories I wanted and off we go gnashing the monthly payments. I was first quoted about $ 75 more than what I wanted to spend compared to the monthly quote from Honda on a Civic EX-turbo a day earlier. But later came to a price I was willing to pay but with a higher down payment and higher APR than originally quoted which i'm still fine with. At the end, I verbalized the deal.... of the agreed higher down payment, the accessories that the finance manager said he'll throw in for free, and the 7 yr/100 miles extended warranty. I came out of the finance manager's office without having a written extended powertrain warranty plan, accessories, nor detail options on the bill of sale. My wife was to go in the next morning to sign the papers and pay for the DMV fees and I'll pick up the car later after work. Next morning my wife called from the finance manager's office saying that the finance manager told her that the extended warranty was for 5yrs/100k miles instead of the 7yrs/100k miles I thought we had agreed on and that we would have to pay more If I wanted the 7 yrs. I was told that I had the # of yrs wrong and that he had told me 5 not 7. My reply was I didn't even know they offer 5 yrs plan also. The number 5 in yrs never came up at all. Yet he insisted that it was 5 not 7 and I would have to pay more for 7. I told my wife to leave and I'll go pick up the civic from Honda. Only then did he agree to make it 7. Ok, that issue was dealt with. When I went to pick up the car, I was just handed the keys....no explanations of the eyesight, starlink, roadside assitance, the service dept. location, nor when and what to get done at 1st service.After the car was "delivered", on my drive home did I notice the odometer reading was more than 90 miles higher than the night before and there was only half a tank of gas not full tank as stated on the window sticker. I didn't feel like going back to hash out the issues. Once the car is bought, no one else should be allowed to test drive the vehicle. SMHAbove stated issues prevented a 5 stars review. I have owned and purchased more than 30 vehicles from several brands since 17, never had I had to deal with those issues. The experience was ok but I expected more especially since they hyped themselves up online. I've had better....but then again I have had worse. Just don't expect to be treated like a family member; it's a business.

Forester 4

May 15, 2016

Very personal knowledgeable and professional . I left a very important CD in car I texted Larry He sent it to me I was there Monday I received it on Thursday Thank you !

Nan

May 14, 2016

Very pleasant experience. Knowledgeable sales and finance team. Answered all my questions and gave me the best deal on my trade-in. Would highly recommend.

TesaS

May 14, 2016

I had a wonderful experience buying my first Subaru from Bill Kolb Jr. Subaru. My Salesman was Stuart Lesser and Sam Texler. I am very happy with my new car.

Stan W

May 12, 2016

A friendly low pressure environment. Got a reasonable deal. And so far, service has been very good.

Erikasmith720

May 12, 2016

I had a great experience buying my first car from Bill kolb Jr. Subaru. My salesman was Steve C. and he was a fantastic help. I'm thrilled with my new car.

Mike- happy Subaru owner

May 12, 2016

Bill Kolb and his team were extremely helpful and went out of their way to make sure that we were happy with our purchase. I definitely would recommend them.

Susan H

May 11, 2016

I found Bill Kolb Subaru online and went there for a recent model used Forester for my son. I picked this dealer because they seemed to have the largest selection. Little did I know that they are the biggest Subaru dealer on the East Coast! Their policy is no haggle pricing so I vetted their prices on kbb.com before I went. Their prices were very fair. But the reason to go was the service. We had the most amazing salesman named Sonny. He could not have been more passionate about the brand and made sure we picked the exact right model for us. I highly recommend this dealership.

Jaime273

May 10, 2016

We have leased 5 subarus from these guys and it's always been a great experience. So when we needed a used car for my daughter we returned to Bill kolb or course and like always Sam took really good care of us and was able to find something for her.

Nicole1219

May 10, 2016

Bought my Subaru from Bill Kolb Jr. Sam Texler was the sales rep and I would absolutely recommend him to anyone looking to buy a new car!! He was extremely knowledgable and helpful. Everyone over at Bill Kolb was great! Amazing prices as well!

Happy customer

May 10, 2016

We went to Bill Kolb because my brother purchased two Subaru's from them. Glad we went! John Lyons made everything easy, quick, transparent. There was no pressure and everything was straight forward. Will definitely go back the next time we're in the market for a car!

Johnny328

May 7, 2016

We were treated with respect and without pressure. Bought the car went for lunch while they prepped it. Drove home with it! A good day!

yuss18

May 6, 2016

The entire staff pitches in to provide a seamless, stressless experience. You are only a stranger once their ... they quickly make part of the family. And Stu Lesser is a gift to all buyers!

Phyllis

May 5, 2016

Everyone friendly & helpful. Owners visible & involved. Sam our salesman knowledgable & worked with me to get me the most in the car according to my budget No pressure tactics which is the best of all.

Rachel

May 5, 2016

Amazing experience, Stu made the purchase easy and haggle free (2016 Crosstrek), and the financial services from Paul were excellent as well. Special thanks to Andy in service for the recommendation.

DPK

May 4, 2016

This is my 8th Subaru from Bill Kolb Jr Subaru over the last 18 years!! All were purchased with Stu Lesser, he is the Best!!!

Endalz

May 3, 2016

This was my 2nd car purchased at bill kolb. Everything went smoothe. There was no extra fee b.s. When I picked up my car. I've used only their service and would also rate that as excellent. My salesman , Sam , was knowledgeable and worked out a good deal on our lease trade in. No charge for some body damage... When my kids lease comes up I will strongly recommend they go to this dealership. All in all I'm thrilled with my new care.

Kinoguari

May 3, 2016

My sister had purchased a CrossTrek from here a while ago, and told me about this place. This was my first time buying a car, and the service from Howard was great. Went in on a tuesday night, discussed everything, the following Wednesday i was out in my new vehicle. Great experience and would recommend this dealership to anyone looking for a Subaru.

newreview

May 2, 2016

My son and I both purchased cars from Stuart Lesser, mine an Outback and my son a MRX-STI. Stuart was very professional and was really concerned with what each of us wanted. My family have purchased 6 cars from Stuart over the last 15 years, both new and used. He is a great person to deal with and have recommended him to friends, who also purchased a new car from him.

Bleshonda F

May 2, 2016

I am so happy that I went their to get my very first car . The experience was amazing. I was helped by Ross & Paul . They were extremely helpful. I don't think if I went somewhere else I would have received the amazing service I got from the two gentlemen who helped me . I left feeling excited abs satisfied with the car I got .

tbigg1220

May 1, 2016

Howard was straight forward and to the point, I purchased a new 2016 WRX Premium. I had added the performance package to the vehicle which included the STI rims, STI short shifter, and the STI performance exhaust, I was even able to keep my stock parts! The pricing was communicated very clearly and there were no hidden fees tacked on. The hardest part of the entire deal was the wait time for the car to be made, but for a vehicle like this it was well worth the wait. They made me feel like a member of the Bill Kolb Jr. family. I'd highly recommend Howard and the entire Bill Kolb Jr dealership. Kudos to everyone that helped along the way and especially Howard for being there during every step.

JustAnotherConsumer

Apr 29, 2016

We knew this experience was not going to be filled with the presumed anxiety and uncertainty of entering an automobile dealership as this was our second purchase at Bill Kolb. With some time on our hands, it was our intention to merely test drive a vehicle since we already had a standing appt. the following afternoon. After being greeted by Howard Bonfield, there was a comfortable and professional repartee and without hesitation, Howard was more than happy to accommodate our desire for a spontaneous test drive; this was in spite of the fact that he was fully aware that we had a commitment the next day with Richard K. How refreshing ! Howard provided us with information and support that was a true demonstration of the 'right way' of doing business. Thank you.

Randye

Apr 29, 2016

It was beyond worthwhile to make the 2 hour drive to purchase a used Subaru from this dealership. This is the first time,ever, I have not felt pressured, intimidated, scammed or low-balled at a dealership(*see note below). I was treated with courtesy, respect, and honesty. There was no haggling, no hidden costs and any recommendations by the staff was based on my circumstances and needs. Even the online ads were true to the cars on the lot. I highly recommend this dealership to anyone considering a Subaru purchase. My only regret is that I live too far away to have my regular services performed in their immaculate (and I mean-eat off the floor clean) service department. I will definitely make Bill Kolb Jr. my first and only stop when I purchase another Subaru in 2017.(* personally had to take other dealerships to court, successfully, for a variety of infractions against customer treatment, false advertising, and inflated pricing and financing.)

KB

Apr 28, 2016

We have bought 3 Subaru Outbacks from Bill Kolb over 16 years. We worked with Stuart Lesser all 3 times. They have quality sales personnel that are clear and listen to your thoughts and questions. The service department is also excellent.

Carmen

Apr 27, 2016

I went with a friend who was buying a car , and ended up buying one myself :). No Hassle, great dealer and a great vehicle. Best combination there is. Ask for Steve Conner straight shooter with us and easy going.

4th Subaru owner

Apr 27, 2016

We had a very positive experience purchasing our 2016 Subaru Legacy at Bill Kolb Jr. Subaru. We identified the car we wanted through the USAA buying service and received offers from three local Subaru dealerships. We decided to go with Bill Kolb, and we're glad we did! Very easy process overall. Perhaps because the salespeople at Bill Kolb do not work on commission, there was a very friendly, collegial spirit in the place. Our salesman, Steve Conner, was unfailingly polite, friendly, and patient... particularly when I had him explain the technology v-e-r-y s-l-o-w-l-y to me upon picking up the vehicle. I would recommend Steve and the Bill Kolb Jr. Subaru dealership to anyone!

craigsoss

Apr 27, 2016

I just bought my 2016 Subaru legacy from Howard Bonfield and the experience was GREAT! He was very knowledgeable, professional and showed me all the different levels and equipment options on the legacy.I would highly recommend Bill Kolb for anyone's Subaru needs as well as Howard.

Donna

Apr 27, 2016

I bought a Subaru Forrester from Bill Kolb Subaru 10 years ago. It was time to get a new car and I knew it would be a Subaru forester again. I handed down my 2006 Forrester to my daughter and bought a 2016 forester, My sales rep John made my visit that much more pleasant.

dick421

Apr 26, 2016

On April 25, 2016, I bought a 2016 Subaru Legacy from Bill Kolb Jr. Subaru in Orangeburg, NY. This was my first purchase of a Subaru and I had no prior experience with this dealer. I was extremely pleased with the buying experience. It's apparent that this is a dealership which subscribes to high standards of professionalism and integrity. I received a fair price on the purchase with no haggling involved. In addition, I was given an excellent deal on my trade-in vehicle. My sales representative, John Lyons Jr., was exceptionally pleasant to work with. John was very attentive to my needs and concerns. He took the time to answer all my questions in considerable detail, and he provided me with lots of useful background information to help me make a decision. I was very impressed with the attention to detail present at this dealership, which made for a simpler and worry-free buying experience. Thank you, Bill Kolb and John Lyons for a job well done!Richard Musacchio

fayleilanie

Apr 26, 2016

We bought our first car at this dealer 3 years ago and we traded it for a new Forester last week. With the help of Holman the process went smooth and easy. He spent time with us showing the features and functions of our new car. We trust this dealer that's why we will be coming back for our future cars.

Fenderbender

Apr 26, 2016

Bought my 2nd Subaru in 13 years here. Wonderful, quick no-hassle service. The 1st one was a fantastic car, and I'm sure the new one will be too. I'll be back to BKS again when this car wears out.

SomeoneWithACar

Apr 26, 2016

So, to make it short, I was looking for a budget car. I found Bill Kolb through a family member who also bought one here, and browsed the selection online, finding a few. Granted, my first pick had already sold, which was unsurprising (they say to call for availability), my second choice was still on the lot. After a short test drive and inspection, I discovered a few minor issues with the car, but Howard and Paul were able to fix them pretty quickly and got me going quickly! I'd definitely recommend them to anybody!

Jose and Carmen Figueroa

Apr 25, 2016

Bill Kolb Jr. Subaru is an exceptional dealer. We purchased a 2016 Outback at a great price. Our salesman Neil Turnbull was extremely helpful and polite. At no time was he pushy or trying to make a deal we did not want to make. He even picked us up at our home when we stated that we did not have a way to get to the dealer! The business manager, Paul Spiegel was also very nice and great to deal with when it came to the financing. This is a very professional staff that makes car buying fun and stress free. Would highly recommend to anyone looking for a Subaru!

Jsp9929

Apr 24, 2016

Howard was pleasantly persistent resulting in my visit to the dealership from across the TZ bridge. He showed me the one car I saw online (Edmonds.com) and having done my research online and at other dealerships, I knew this car was a winner: model, year and price (2015 Impreza hatchback). While I was told they don't negotiate price and the price was a bit lower than I'd seen elsewhere, I learned that they don't have "certified presented" status, but they do the 150+ check points on their pre owned vehicles without the corporate 'blessing". This is how they can price their cards a bit lower. That said, the finance rate I was offered was slightly higher than at official 'certified' dealerships. Once Marty (finance guy) acknowledged this, he was willing to agree to a free crossbar on top (about $200 in value) of the car for our daughter's canoe trips... We were also able to work with Marty to lower the finance rate. Overall, I feel that between Howard and Marty, we got an excellent car for a reasonable price and the experience was very pleasant. Our daughter LOVES the car and it's perfect for her for years to come!

optima09131991

Apr 23, 2016

Very professional in their approach. understanding to their customer needs. they will get the deel done! Holman in sales and Paul work in Finance work hard and care for their customers.

ivette009

Apr 22, 2016

I want to thank Howard he is a ten (10) plus in sales. He should be the poster man for your company Subaru. He is what every sales person should be.He was so patient, friendly,knowledgeable,caring and most importantly not pushy and honest in everything he said about the Subaru and the Subaru family. Howard was the reason why I returned to make my purchase and committed to becoming part of the wonderful Subaru family. Everything he stated is true and I am so very happy with the choice I made with the help of a wonderful salesperson Howard.Bill Kolb Jr. You made a great decision to have made Howard a part of your family. You could not get better integrity than Mr. Howard.He treats the customers like family even before you become part of the family.Hurray for Mr. Howard in his great leadership and integrity.Ivette (new Subaru member)

Miguel

Apr 21, 2016

I came in just to browse around and I saw a couple cars I liked. I owed quite a bit on my car and would be upside down on it, so I didn't have many expectations. Larry, my salesperson, was very patient from beginning to end. My girlfriend was treated rudely by one of the other salespeople there, which made her want to leave immediately. This other salesperson went to her and asked who she was working with, at that time I went to the restroom and she forgot Larry's name. Sam told her to get up because he needed the desk and that's where he was working. He didn't offer her a seat elsewhere or act cordial at all. It wasn't until I came out of the restroom that he started acting nicer. His unprofessional way of treating my girlfriend detracts from the overall experience. I requested to work with Paul the finance manager and I do not regret my decision. I knew it would be difficult, but Paul worked hard to get me into the car I wanted. These two gentlemen set the bar for what customer service should be when buying a car. Please request to work with either of them if you have a chance as they are very knowledgeable and go above and beyond expectations.

Jose Diaz

Apr 19, 2016

I had a phenomenal experience buying a phenomenal sports car, the WRX! From the very beginning Howard endeavored to make me feel at home and earned my business in every sense of the word. Before I even test drove the car, I not only knew the history of this dealership, but I got a grand tour of the facility. I had researched my car long before ever setting foot at the dealership. However, Howard made my purchase a natural consequence of that research: a decision that I am very happy with, thanks to Howard Bonfield!

mw

Apr 19, 2016

Rich Knel makes Bill Kolb Jr Subaru proud! Everyone in the dealership was professional, pleasant and they treat everyone like they know you. Rich knew his cars and helped me trade another car brand in, he made the numbers work, added a couple of options to my Subaru order and I am thrilled to be sporting about in my new WRX. Hardest part was waiting for the car to get here! Love the car- love Bill Kolb Jr Subaru. I will be a repeat customer when the time comes.

NYY27

Apr 19, 2016

This is my 3rd Subaru frOM Bill Kolb Subaru and my salesman was Gary who is tops in my book. He works with you and he becomes not just a salesman but a personal friend and he gives back calls I had surgery and he called a number of times to see how I was recovering. Tony Nardella

malagabaldi

Apr 18, 2016

Howard B. was very patient and professional with us as we considered buying and eventually trading in our 2004 for a 2016 Forrester. We couldn't be more pleased with his help and our new Subaru! Greg A. has always been our go to guy with our 2004 car. And so now the story continues! Thanks so much.

Celia68

Apr 18, 2016

On 4/16/16 i bought my first Subaru Impreza from Bill Kolb's dealership.I absolutely love my new car. My sales guy Howard Bonfield was veryprofessional, friendly and informative. He took time to show me everything about dealership, service and my new car

Firstsubaru

Apr 17, 2016

The staff at this dealership were very helpful. In particular the salesperson who helped me, Howard Bonfield was patient and informative about any questions I had. If you want a straightforward deal with no pressure to purchase any unnecessary warranties this is the place to go.

Hammer 430

Apr 14, 2016

I recently purchased a 2016 Legacy at Bill Kolb Subaru.My sales person Howard Bonfield was so helpful & insightful!!His kindness and knowledge made the transaction enjoyable.I'm Subura customer for many yeas to come!! Thanks again ??????????

Wilca C

Apr 14, 2016

Went here after not having the best of luck with other dealerships and left VERY satisfied! Sonny was the sales rep who helped us and he went above and beyond for us! He took his time in explaining everything and made the whole process so smooth and stress free. I would recommend anyone to Sonny becsuse he was so helpful and you can tell you really cares about his customers. Marty in finance also made the experience a great one. Everyone at Subaru is very friendly and they truly care for their customers! They make sure you're taken well care of and even provide lots of snacks while you wait, the waiting room is very comfortable.

louisfar

Apr 14, 2016

The leasing process at Bill Kolb Jr. Subaru, was made with ease, and confidence, because of the professional efforts of Howard Bonfield. He systematically proceeded to show the many fine features of the 2016 Forester .His experience as a salesman, made the processing of the formal sales documents, a smooth and effortless event.Prior to driving home, he told me that he was available any time to answer a question or concern about the new vehicle,

Bazimom

Apr 13, 2016

Our 2016 Outback 3.6 is the third car we leased/purchased through Stuart Lesser at Bill Kolb Subaru. Stu knows every single feature and option of all the cars, and in his calm and friendly manner gets you the perfect car at the best possible price. He takes care of all the paperwork and off you go.As with our previous cars, we purchased a service contract, and even though I have to come over the bridge from Westchester, the reliable and quick service is worth it.Everyone at this dealership is extremely friendly and professional and we would not want to do business with anyone else, even though we have a Subaru dealership in our own town.

cibilsk

Apr 12, 2016

I went in after doing online research for a pre-owned Legacy. I ended up signing the papers and walking out the door with a used car in pretty good shape. Once I got home, I spent a little bit more time looking over the car and noticed some things that didn't make me a 100% satisfied. I took the car back to the dealership the same day and told them I wanted to take advantage their 30 day satisfaction guarantee...Within moments, Stuart showed me what he had in stock as far as new cars and we used my payment towards the purchase of a new Legacy and once I came back two days later with the balance (difference between the price of the used Legacy and the new Legacy) , I was driving home in my new car.Truly, Stuart and Marty made the experience a lot easier than it could have been.And the owner, Bill Kolb, was there everyday that I came to look at vehicles and drive off with them, and he always stopped by to make sure I was being taken care of and shook my hand each time.A pleasant car buying experience.

natka813

Apr 12, 2016

John Lyons/Sonny Ripps made my experience very pleasant and easy in getting a car, also gave me a great deal. Definitely recommend this dealership.

Ernie Scalabrin

Apr 11, 2016

We were well served with professionalism, friendliness, respect and care by John and Paul. We would highly recommend them to anyone we know! We felt they were working to help us get the best deal and services.

dragon130

Apr 10, 2016

The leasing process at Bill Kolb Jr. Subaru, was made with ease, and confidence, because of the professional efforts of Howard Bonfield. He systematically proceeded to show in great detail, themany fine features of the 2016 Forestor .His experience as a salesman, made the processing of the formal sales documents, a smooth and effortless event.Prior to driving home, he stress to me that he was available any time to answer a question or concern about the new vehicle, very comforting.Thru the years, the Bill Kolb Jr.dealership has served us well.

Garden Girl

Apr 9, 2016

I loved avoiding the haggling process, which I find intimidating. Every was spelled out very clearly, and I was able to find the used Outback I wanted, including the colors on exterior and interior. I love my "new" Subaru, and found Gary Mendelsohn helpful, respectful and efficient.

kenneth yulfo

Apr 8, 2016

Richard Knel is one of the most honest, straight forward salesman you will ever meet. He helped us get into a new Subaru after sandy and made the process as smooth as possible. Today I picked up a 2016 Crosstrek and he made the process even easier. All the staff are great including the service department. I highly recommend Bill Kolb jr for new and used vehicles.

ProfKuch

Apr 8, 2016

I previously wrote a review giving this dealership a 2 star rating. I have increased it to a 3 star rating because I received a call from Maryann Kolb. She sounded sincere about being embarrassed by what I went through. She did follow up on what she said she would do. I am hoping that things will go better in the future.

Stephanie B

Apr 8, 2016

This was my first time leasing/buying a brand new vehicle. I had only purchased used in the past and I drove about 3 hours to make this transaction. Honestly, I was a little concerned it would have been a waste of a day on my daughters birthday, but it really was one of the best decisions. She was super excited to be driving home in a new car with a moon roof! :-) Howard was there waiting with a warm welcome, he was very friendly and personable, not at all like a stereotypical sales man. He made me feel very comfortable and the transaction processed very smoothly. He went over everything with me in detail, financing, servicing, roadside assistance etc... He was very patient and good with my daughter as well who did get a little impatient lol. Once all the paperwork was completed he did a complete run down on the vehicle as well, getting my phone and radio all connected. (very important lol) Howard was completely thorough in every aspect of this purchase including a follow up call to ensure that I was completely satisfied. We were with Marty for a short time but again, was a pleasure to talk to and work with, making sure we had all the coverages that were needed. I would absolutely recommend Bill Kolb Jr. Subaru and Howard to anyone I know. It truly was a great experience for my first time new car lease/purchase. The three hour drive was absolutely worth it and I will be back when my lease is up.Thank you for everything!

Annasmooth

Apr 7, 2016

I had a good experience with a professional in his line of work as a sales man. Rich has a positive attitude and has good communication skills to deal with the prospective buyer. All my questions were answered in a very polite manner and has given me a lot of explanation before I drove home my Subaru Forester. No pressure on the buyer is what everyone is looking for. Paul Spiegel has explained to me all pertaining to the financing. I'm very pleased with my purchase and with the two people who dealt with me patiently. If there is a rating more than ten for excellent job well done, that will go to Rich Knel. I will definitely recommend this dealer to my friends and family and to look for Rich Knel if they need to buy or lease a vehicle. Thank you to all the people at Bill Kolb Jr Subaru, you're the best...

DB

Apr 7, 2016

Howard was fantastic. I had been putting off trading in my car because of a terrible experience several years ago at an egregious dealership in Queens. Howard was kind, friendly, thorough in his explanations of the features and history of the car. He was thorough in going over the contract. Paul found me a very competitive finance rate and made the finance part stress free. It is worth the drive to come up and deal with these guys. Everyone here is nice, it makes making an auto purchase as stress free as it can get. Thanks guys.

krisn

Apr 7, 2016

This is my third Subaru from Bill Kolb. Always a great experience, Sonny Ripps is a true professional and a pleasure to deal with. Extremely knowledgeable he makes sure you know every detail about your car before you drive away. Marty in finance was also a joy to work with. Provided the information needed with no stress of pressure.

Dominic Scibilia

Apr 6, 2016

The purchase experience at Bill Kolb Jr. Subaru in Orangeburg NY was simply the most professional car buying experience that we have had. We have been buying cars since 1970!. Unlike previous ventures into the car market that required a day-long investment, our sales consultant, Neil Turnbull, accompanied us through an informative, hands-on search for the car that we were looking for. Niel was well-prepared, listening closely for our interests and desires. He made use of digital resources and test-driving experiences (we drove two vehicles) to provide us with all we needed to know. Neil was patient, friendly - a great navigator. We spent less than two hours with him and we not only decided on a car, he laid out and we completed all of the preliminary paperwork. We left the showroom with the complete package. True to their word, car sales at Bill Kolb Jr. Subaru involves no hassle and no pressure. We picked up our car tonight. We arrived a little after 5 and were on the road a little after six. Once again, Niel had all documentation (from insurance to plates to forms) ready to go. He walked us through all of the features of our Crosstrek and helped Sue sync her IPhone with the car's Bluetooth.We will be back when it is time to retire our second car. Bill Kolb Jr. - Neil is a keeper! Thanks for a memorable experience - Smooth Sailing.

Pat

Apr 5, 2016

This was my first experience at Bill Kolb Jr Subaru and my first car from this dealer.Sam, my salesperson, was very knowledgeable and helpful which made the whole process go smoothly. It was a great doing business with Sam. Thank you for your exceptional work! Love my new car!!!!

Jener

Apr 4, 2016

This was my first experience at Bill Kolb Jr Subaru and my first lease from this dealer. Howard, my salesperson, was very knowledgeable and helpful which made the whole process go smoothly. It was a pleasure doing business with Howard. Thank you for your exceptional work! Love my new car!!!!

LDaley

Apr 4, 2016

I did tons of research on used Subaru's within a 100 mile radius through various web sites and ended up e-mailing and visiting Bill Kolb. Every staff member was friendly, patient and knowledgeable. I like the no haggle pricing which I was initially tentative about. But after realizing the very reasonable prices, it kept the anxiety down as i already knew the price to expect going to the dealership. At no time did I feel pressured or rushed when I was there. Rich, Gary and Paul were great to deal with from the moment I contacted them, to even after I drove the car off the lot.

old-subaru

Apr 4, 2016

The buying process was smooth, and all my questions were answered thoroughly by my Sales rep, Howard. He went through every details, and took his time to show us everything. I didn't jump to buy the car at first, and they were not pressuring me to come back. I came back because it was a good deal. I am sure they will treat us with same professionalism any time we come back for servicing.

Happy2211

Apr 4, 2016

This was my first time buying a car and it was a very good experience. The whole experience was very easy and enjoyable. Everyone at the dealership was very friendly. I would go back here to buy my next car.

Car buyer2016

Apr 1, 2016

I went in for an oil change and left with a new car. It was a great and easy experience. John Lyons was wonderful. I'm definitely going back to this dealership for my next car.

mike f

Apr 1, 2016

Steve Conner made the whole thing easy. From the initial phone call to the final pick up. I even got more than expected on my trade in.

HJannise

Mar 30, 2016

I had an excellent experience at Bill Kolb Jr. Subaru, from the moment I walked in until I drove away in my new Subaru! Throughout the entire process I was kept informed and all of my questions were answered by Howard and Paul. I am surprised how simple the process turned out to be, and am overjoyed with my new car. Thank you for the exceptional service!

Jonnyfishon

Mar 30, 2016

I do not reccomend this dealership at all. I was a cash buyer and ready to pick up the car. Gary was arrogant and made you feel like he did not care if you brought the car or not. The day before picking uo the car i went to the dealership to see it. It had 149 miles on it. Gary lied and said the miles were from driving from the dealership swap. Turns out the dealer was 50 miles away, the other hundred miles was from test drives, demo ect. When i said you should have let me know, gary got annoyed and saud, lets not go in circles ect. Thats not how you do buisness. All he had to do was call and say there were extra miles on my alnost new car. I want to break in my own car knowing that done properly does extend the life of the car. I found the same car for a better price with an added upgrade with 4miles on it. Still waiting for my 500$deposit back. DO NOT GO THERE, you will regret it. They really do not care about you comming back. Go to liberty if you want to be treated right, plus youll get a better deal.

jeanne25

Mar 29, 2016

Buying a car has always been torture until now. Howard Bonfield is knowledgeable, competent and a pleasure to deal with. I have never dealt with anyone so focused on his client's questions and concerns. Hats off to Marty also!

msmeen

Mar 28, 2016

I had a great experience at Bill Kolb Jr. Subaru. Larry was super helpful throughout the entire process and it was a relief to just know the price upfront and not have to deal with all the haggling. They gave me a great trade-in value for my used car as well. Absolutely will be back for my next Subaru!

ReallyHappyOwner

Mar 28, 2016

This is the best dealership I chose after visiting several others. They had the best price & front-to-bumper 7 yr/70,000 mi coverage!

M.B.

Mar 28, 2016

I went to Bill Kolb Jr. Subaru because I was looking to lease a new Subaru Outback. Sales service with Richard Knell, was excellent, knowledgeable and forthcoming in every respect, helping to make my decisions for the available options easy. Since they are local for me I expect to have all my service done there. I feel confident that my future dealings with Bill Kolb Jr. Subaru will have the same satisfied results. M.B.

DatD187

Mar 28, 2016

We had a wonderful and informative experience while buying our first Subaru at Kolb! Sam explained all aspects of the car in easily understood terms and the process of buying our car simple. Thank you Sam!

new2Subaru

Mar 27, 2016

Just leased our first Subaru. After being in an accident two weeks ago and totaling our SUV, we needed a new vehicle ASAP. Finding a Subaru with the specs that we were looking for was somewhat of a challenge. My husband located one online that had a couple of extra features that were not important to us, but we were willing to consider it. He immediately called the Bill Kolb Jr. dealership and asked if they would hold the vehicle with a deposit over the phone until he could get there, they were happy to do so. He met with Ross, looked at the Outback, and discussed a 36 month lease deal. It was a pleasurable experience. We were happy that we were able to get an Outback that met our criteria, we feel that we were given a very fair deal, and even more importantly, we were able to drive it home that afternoon.

Rose Marie Raccioppi

Mar 27, 2016

There it is, my 5th Subaru, and the satisfaction prevails!! Friendly reception, reliable service, courteous, and fully considerate of preferences, budget and safety concerns. Pleased indeed with the ride, the visibility and the feel of confidence in the smooth handling of my new Subaru!

SubyDriver

Mar 26, 2016

Just leased my third Subaru from this dealer and I couldn't be happier, My salesperson there is Ross, and he worked hard to get me into a Forrester at the best price possible.I leased a base model 2012 Forrester from Ross, which is what I wanted at the time. But the new one is a big upgrade, with a large moonroof, alloy wheels, power driver seat and advanced electronics with touchscreen and steering wheel controls. And the best part is that this upgraded model was available to lease at the SAME PRICE as my base 2012.Also, the Forrester itself drives fantastic.

KelliVH

Mar 23, 2016

For it being my first experience leasing a car on my own, Bill Kolb far exceeded my expectations. The service was excellent and they made the process so simple and pleasant. Every single salesperson or associate that I interacted with, especially my salesman Stuart Lesser, was so pleased to assist me. I will definitely be returning in the future and I look forward to doing so.

margm

Mar 23, 2016

I had been researching cars online and with Subaru/Forester outstanding ratings, figured I would take a look with no intention of buying in any particular hurry. Well, within one hour I knew I would purchase a car that same day - it was a done deal before lunch time! Representative Ross was more than courteous, helpful and patient with no pressure at all, and very knowledgeable about all aspects of the car(s). All in all it was a stress-free, easy buying experience. I will certainly repeat the process at Kolb's Subaru dealership in the future. Ross' colleague Rick handled the day of pick up paperwork and was also quite friendly, helpful and repeated the same tutorial about the car as Rick had also done, so I was familiar with all the features of my new vehicle. Thanks to all.

Pop pop

Mar 22, 2016

Our new car purchase experience at Bill Kolb Jr Subaru has been, to use your words, "truly exceptional." From the moment we stepped into your showroom and met Howard Bonfield we have been impressed with his knowledge, professionalism and desire to satisfy our needs. We now realize that Howard is a very positive reflection of your entire organization. Well done indeed

Drew

Mar 22, 2016

On short notice, I learned I needed a used car, and fast! At first I faced much frustration at a dealership in NJ (hidden fees, fast talk, the runaround, etc.). Then, I visited Bill Kolb Jr. Subaru in Orangeburg NY. What a difference. This place makes it clear in writing throughout the dealership: no hidden fees, no haggle pricing, and a 30 day trade-in guarantee. The salesmen at Kolb Subaru are salaried (no commission), so they can focus on the customer and his needs, not just on increasing profit. The salesman I dealt with, Larry A., was an exemplary professional who guided me through the process, listening carefully and addressing all of my concerns with class and clarity. My experience was so positive at Kolb Subaru, that the next time I'm in the market for a car, I'll be sure to check out their offerings. No dealership left me with such a good feeling about doing business. I wish more dealerships would imitate the Bill Kolb Jr. Subaru model of great customer service.

Drew

Mar 22, 2016

On short notice, I learned I needed a used car, and fast! At first I faced much frustration at a dealership in NJ (hidden fees, fast talk, the runaround, etc.). Then, I visited Bill Kolb Jr. Subaru in Orangeburg NY. What a difference. This place makes it clear in writing throughout the dealership: no hidden fees, no haggle pricing, and a 30 day trade-in guarantee. The salesmen at Kolb Subaru are salaried (no commission), so they can focus on the customer and his needs, not just on increasing profit. The salesman I dealt with, Larry A., was an exemplary professional who guided me through the process, listening carefully and addressing all of my concerns with class and clarity. My experience was so positive at Kolb Subaru, that the next time I'm in the market for a car, I'll be sure to check out their offerings. No dealership left me with such a good feeling about doing business. I wish more dealerships would imitate the Bill Kolb Jr. Subaru model of great customer service.

Erna

Mar 21, 2016

My husband and I just bought a new Forester at the Bill Kolb Jr.dealer in Orangeburg, NY. Our salesman (Neil) Turnbull) was very knowledgeable and professional. He was not pushy at all and was very helpful and kind. We rate him as excellent. All the people we dealt with at Bill Kolb were great and we would definitely recommend this dealership.

Jeftuxedo

Mar 21, 2016

This is our fourth transaction with Stuart. He is always incredibly helpful, knowledgable, and thoroughly professional in our dealings. I had to lease a new Forrester quickly a couple of weeks ago and Stuart had the deal worked out in no time with terms that helped us out. Bob handled the pickup of the car and he was also very helpful and professional during that process. Bill Kolb, Jr. Subaru is a very good dealership overall, but I truly think that it is the people there that make it great.

Bruce

Mar 20, 2016

This was my 2nd purchase from Holman. My first was in 2013. Holman was very helpful in me finding the car I wanted. I went back 3 years later and he came thru again. I got a 2016 Legacy premium with the Elite package and I love it

Danielle1014

Mar 20, 2016

It was my first car buying experience and Howard made it a breeze! Little did he know that I had planned the day to go to a bunch of different car dealerships to look at cars all day. I just happened to go to Bill Kolb Suburu first, but it was the only place I went. Through out the whole time, he paid attention to exactly what I wanted and was very sensitive to the budget that I had in mind. Through humor, his charismatic personality made me feel like he really wanted me to get the car I needed, not wanted. As a first time buyer I thought it would be so much more difficult to find the car of my dreams but 2 hours later I was driving home in my brand new Suburu Legacy! Howard made a dream come true for me and I couldn't have asked for a better salesperson. As for the dealership itself, it was so clean and every one was very welcoming and nice. I truly feel special to be a part of their Suburu family, confidently knowing that I will be well taken care of for the rest of my Suburu car experience.

Police

Mar 19, 2016

My sale rep was a wonderful guy.Howard Bonfield took the time and effort to make sure I walked away with the vehicle I wanted. He was pleasant to deal with and sign paperwork for my new car. He took the time to get to know me as well. He made me feel welcomed there. This dealship makes you feel comfortable and not pressured like other dealership. You walk in the place and you can feel the positive energy. I will for sure be doing business with you guys again.

chadigga

Mar 17, 2016

Everyone was kind and a pleasure to work with. There was no pressure to buy. A great experience. They even put up with my son being restless. They kept him entertained.

Happycustomer

Mar 17, 2016

This dealership was recommended to me and I'm so glad I listened. Both Steve, our salesperson, and Larry, who reviewed our car when we picked it up, were personable, knowledgeable and efficient. When we shopped for a model Steve carefully reviewed our options and helped us decide on our car. He kept us apprised of the status of the vehicle and completed all necessary paperwork, ie: registration, insurance so the car was ready for pickup. Larry helped us complete all forms when our car arrived. He went over all the features of our new car, reviewed service schedule and set up our online account. Overall, this is a great dealership with an extremely helpful, pleasant staff.

Amy

Mar 16, 2016

Steve C. is our salesperson. He was very knowledgeable and nice person to work with. We had very easy and pleasure experience to purchase our 2016 Subaru Legacy. Thanks again to Steve and the Bill Knob Jr. Subaru.

happy3

Mar 16, 2016

working with Sonny was a very pleasant experience. Listening to my needs, explaining my options and making the sale go smoothly in a very friendly manner made this a 5 star experience.

Luke H

Mar 15, 2016

Best place if you are looking for a car. I had no idea what I was looking for from buying or leasing to what car I wanted. New to the whole ordeal and loved the crosstrec I chose. My salesperson was outstanding at his job and very knowledgeable. I was able to send my credentials directly when I was at work and away from a copier. Steve worked with insurance and ensured everything was ready from the start to pickup. If you want a car that is affordable with great features and help getting there then this is the place! Steve was on top of every detail and kept me updated and never failed at getting back to me. Steve goes me pick out the car that was right for me and made sure it was ready to go off the lot smoothly when I got there. Showed me all the features and linked my phone. A great car that is affordable with customer support that topped any other dealer that I worked with in this experience!

Joe

Mar 14, 2016

Gary seemed to know exactly what car I wanted and guided me through the maintenance shop to the car I wanted and almost bought on the spot, I was done with my purchase in less than an hour.

linda2016

Mar 12, 2016

Walking into a car dealership can be an intimidating process. This was not the case here. Steven Conner and Joe Postighone made this process as easy as possible. Although is was not my intent when I entered the dealership, I left that same day with my first Subaru

Karvat

Mar 11, 2016

I bought my 2015 Subaru Legacey from Bill Kolb Jr . Larry and Rick provided great service. Larry helped me find the best suited car for the parameters I gave. Rick gave a wonderful tutorial on the features of the car I wasn't familiar with. I walked out of Bill Kolb with my new ride that same day! Thanks to the whole team

skeelo1997

Mar 9, 2016

I went to Bill Kolb, Jr. Subaru in Orangeburg, NY in Rockland County a few days ago. Ive been a Toyota car owner my entire life. I wasnt sure if I would make a purchase, but I had done extensive research on the Subaru Impreza 2016 Sport Limited model. I still had my Toyota Matrix under a loan and was looking to see if I would get a great trade in value for my car. When I arrived, I was greeted by Stuart Lesser. Mr. Lesser was an outstanding sales consultant from the time I walked in until the time I left. My car buying experience with Mr. Lesser far exceeded my expectations. I came prepared with the model and specific car I was looking for. Mr. Lesser took me out for a test drive. He was extremely thorough with explaining all of the features of the car. He answered all of my questions and concerns that I had. He was extremely knowledgeable of the Subaru brand and the Impreza model specifically. Negotiations were hassle free. I couldnt believe it at first. He offered me full value for my trade-in (based on KBB value). He was able to get me the car I wanted at the price I wanted and made the experience very relaxed and casual. When I met with Paul, the Finance negotiator, he was very straightforward with the pricing. He didnt try to offer me a bunch of add-ons I didnt want. His list was very short. I did purchase the extra warranty because for the price I believed it was worth it. In the end, I left with a better car and with very low payments. I was very satisfied when I was able to drive off the lot with my new Subaru Impreza. I even purchased an auto-dim mirror and remote start because of the hassle free environment that Stuart and the Subaru staff created. Even Bill Kolb, the owner, greeted me and inquired how the day was going. I couldnt be more pleased. I definitely will recommend Bill Kolb, Jr Subaru to my friends and family. I want to thank Mr. Stuart Lesser for his honesty and outstanding service. 5 Stars!!

cd974life

Mar 9, 2016

This was my first purchase of a Subaru and Rich Janke was my salesman. Rich made the process easy and explained all the possible options between a lease and purchase. At no time did i feel pushed into making a purchase and there was no haggling over price or hidden upsell. I would recommend Rich and this dealership.

David W

Mar 8, 2016

Neil was great. no pressure, no hassle. Very helpful in terms of honest appraisal of the options, and very helpful in terms of arranging car delivery and switchover from my trade in.

Smitty

Mar 8, 2016

This is the 6th car that my family has leased/purchased from Bill Kolb Jr Subaru. The experience does not change from one transaction to the next. We went in to chat about a car since our current lease (not a Subaru) was coming due in a few months. We did not expect to buy that day. Ross did not pressure us into doing anything we were not comfortable in doing. Quite the opposite. He knew that we were just shopping around. After we test drove one of the Foresters we were walking back inside and my wife noticed a white Forester in the lot. Ross mentioned that it was a program car (generally driven around by a Subaru exec) and was in immaculate condition. He brought us over, explained that it was similar to the car we were driving and was significantly less than the new one.My wife and I discussed our options and decided that an immaculate used car a few thousand less than a new one was what we needed. Needless to say we signed on the bottom line and picked the car up a few days later.I will have to shop for a car in a couple of years for me and will definitely make Bill Kolb Jr Subaru one of my first stops.

Ladymj009

Mar 7, 2016

I knew I was in the market for a Subaru. I went to a car show and went straight to Bill Kolb to see the different models. None of the salespeople really gave me any mind. I'm young. I think they looked at me like they wouldn't make a sale. Jeff came up to me. Took the time and talked to me. He is SO kind. I knew I wasn't buying for a few months. When the time came I went into the dealership and asked for Jeff. He helped me every step of the way. My father was so impressed with him that a year later when it came time for him to buy a new car he decided on a Subaru and went straight to Jeff. He really is fantastic.

MCDonleavy

Mar 7, 2016

Howard was great to work with. This was my first car purchase and as most people can imagine -very stressful. Howard made it easy -he made the experience stress and pressure free. My family combined has purchased 6 Subaru's from Bill Kolb. Highly highly recommended making your next car purchase from here.

Anthony O

Mar 7, 2016

I bought a used 2014 Impreza WRX. I am very happy with this purchase. the dealership was very awesome and kind. I dealt with Holman Cano. He was very patient and just an all around amazing salesman.

Author

Mar 6, 2016

If youre looking for a subaru go to bill kolb Subaru in nanuet and go see Howard. You will not be disappointed. He is extremely knowledgable about all aspects of the car. Gave us a fair price on our car and he was very professional and treated my family and I with respect.

Kevin G. Keegan

Mar 5, 2016

I purchased a new 2016 Outback on Feb. 29th 2016. I went to the dealership with my wife and met Neal our sales consultant. Neal is very friendly and we hit it off right away. He listened patiently and was very informative about the outback model. He took the necessary time to give us a test drive on the road and when we returned to the dealership we got down to business. There was no pressure and the vehicle sold itself. Financing was easy and very competitive. I returned in the evening and Neal was ready with the car and explained all it's features. I have a lot of studying to do because I have never owned a vehicle with so much technology and built-in conveniences. I have driven the car only about 100 miles in 5 days but it is everything my wife and I were looking for. If you go to the Bill Kolb Jr. dealership be sure and ask for Neal Turnbull.

trish

Mar 4, 2016

I purchased a 2016 Subaru Forester. Owned a used 2002 Outback wagon and was so impressed with her snow handling I wanted to stay with a Subaru. My salesman, Howard Bonfield, was the BEST!!!! Buying a new car on your own is a big step and can be stressfull but Howard made me feel SO MUCH AT EASE that he turned what could have been for me a stressfull experience and made it FUN!! Plus, he has an awesome sense of humor which is something I truly appreciate since I love to laugh! Marty in the finance department was equally as helpful in getting me the loan I needed for the purchase. I could not be more greatful. It was just an overall WONDERFUL experience. Much better than taking my daughter clothes shopping! I went to the dealer on Wednesday afternoon and drove away with my Forester the next day! Just like that! I will certainly be going back when the time comes and will absolutely recommend this dealer to anyone I know who is looking to buy a car. I cannot say enough good things about Bill Kolb Subaru!! Ask for Howard in sales when you go! He is very knowledgeable, patient and will answer any questions you have. And he is FUNNY and will make you feel at ease.

New Car Buyer

Mar 2, 2016

A+ and would highly recommend them to anyone looking to purchase a car.

FrankBanacek

Mar 1, 2016

New York values are great! Holman Cano, of Bill Kolb Subaru, is fantastic and deserves FIVE (5) stars. My youngest daughter is a graduate student at Columbia University, NY. My wife and I live in Nevada. Over the phone Holman, spent a huge amount of both his business and personal time to help me help my daughter, Melissa, go through the maze that a first time buyer faces. I started the process by going over Google reviews related to all the Subaru dealerships in the New York City area. After this lengthy process, I decided to advise Melissa to go with Bill Kolb Subaru. Originally, I tried to focus her on Fords or Nissans that my wife and I have long-time personal experience with but the safety reviews of Subaru were fantastic and so were the reviews of Bill Kolb Subaru. In my first call to Kolb Subaru I was welcomed by a very nice receptionist, I explained my situation of me being on the West Coast with my daughter on the East Coast. Quickly, she transferred me to Holman assuring me that he was extremely kind, helpful and patient. Holman worked with me over many calls about the attributes of the Subaru CrossTrek; the AWD model my daughter wanted. Being a Ford guy, I had many reservations but Holman was able to answer all my questions patiently and professionally. As part of her graduate school program at Columbia University, she teaches special education during the day for the University and then attends classes several nights a week. So, her time is limited to deal with the complexities of first time car buying while she goes after her Ph.D. Getting back to Holman. He outlined very clearly the documentation needs of the dealership, the lender, and New York DMV. We worked through all of them together over the phone and email in the days preceding Melissas arrival to Bill Kolb Subaru. Now comes purchase day. As all us veteran car buyers know, buying a car can take hours dealing with the lenders, DMV, and insurance folks. First, Holman surprisingly volunteered to pick-up my daughter from her apartment and bring her to the dealership to test drive the CrossTrek and complete the paperwork. Being from the West Coast, this kindness from a car salesman was unheard of. She loved the CrossTrek, of course. Now comes the lenders, DMV and insurance. Heres where I held my breath. Thankfully, Holman had already prepped Paul, the finance manager, and all went well with JP Morgan Chase, the lender, with Melissa using her own credit; fantastic! The DMV is the DMV what can I say. Like death and taxes, the DMV experience is something all have to endure when buying a car new or used. Insurance. Once we all dealt with the Monday call on-hold jam after a Super Bowl Weekend which really was not that long, Holman organized a conference call with Melissa, me (since she was splitting off from family insurance to have her own), the lender (who needed an insurance binder), and Holman. Once we were all on the phone together, the process went very quickly. Thank-you Holman & thank-you Progressive. More extra effort by Bill Kolb Subaru. After my daughter was given the keys to her new car and plates put on. Holman went the extra mile and spent a bit over an hour showing Melissa what every button did and how each gizmo worked in her car; tuned in her favorite genres on the radio; showed how the Bluetooth calibrated; camera adjustments etc. Melissa drove off a happy and loyal customer; now a full-fledged New Yorker. Me, the Dad in Nevada, was smiling that the folks in New York were so helpful to my youngest daughter. I think New York values are great!

FrankBanacek

Mar 1, 2016

New York values are great! Holman Cano, of Bill Kolb Subaru, is fantastic and deserves FIVE (5) stars. My youngest daughter is a graduate student at Columbia University, NY. My wife and I live in Nevada. Over the phone Holman, spent a huge amount of both his business and personal time to help me help my daughter, Melissa, go through the maze that a first time buyer faces.I started the process by going over Google reviews related to all the Subaru dealerships in the New York City area. After this lengthy process, I decided to advise Melissa to go with Bill Kolb Subaru. Originally, I tried to focus her on Fords or Nissans that my wife and I have long-time personal experience with but the safety reviews of Subaru were fantastic and so were the reviews of Bill Kolb Subaru.In my first call to Kolb Subaru I was welcomed by a very nice receptionist, I explained my situation of me being on the West Coast with my daughter on the East Coast. Quickly, she transferred me to Holman assuring me that he was extremely kind, helpful and patient. Holman worked with me over many calls about the attributes of the Subaru CrossTrek; the AWD model my daughter wanted. Being a Ford guy, I had many reservations but Holman was able to answer all my questions patiently and professionally. As part of her graduate school program at Columbia University, she teaches special education during the day for the University and then attends classes several nights a week. So, her time is limited to deal with the complexities of first time car buying while she goes after her Ph.D. Getting back to Holman. He outlined very clearly the documentation needs of the dealership, the lender, and New York DMV. We worked through all of them together over the phone and email in the days preceding Melissas arrival to Bill Kolb Subaru. Now comes purchase day.As all us veteran car buyers know, buying a car can take hours dealing with the lenders, DMV, and insurance folks. First, Holman surprisingly volunteered to pick-up my daughter from her apartment and bring her to the dealership to test drive the CrossTrek and complete the paperwork. Being from the West Coast, this kindness from a car salesman was unheard of. She loved the CrossTrek, of course. Now comes the lenders, DMV and insurance. Heres where I held my breath.Thankfully, Holman had already prepped Paul, the finance manager, and all went well with JP Morgan Chase, the lender, with Melissa using her own credit; fantastic!The DMV is the DMV what can I say. Like death and taxes, the DMV experience is something all have to endure when buying a car new or used. Insurance. Once we all dealt with the Monday call on-hold jam after a Super Bowl Weekend which really was not that long, Holman organized a conference call with Melissa, me (since she was splitting off from family insurance to have her own), the lender (who needed an insurance binder), and Holman. Once we were all on the phone together, the process went very quickly. Thank-you Holman & thank-you Progressive.More extra effort by Bill Kolb Subaru. After my daughter was given the keys to her new car and plates put on. Holman went the extra mile and spent a bit over an hour showing Melissa what every button did and how each gizmo worked in her car; tuned in her favorite genres on the radio; showed how the Bluetooth calibrated; camera adjustments etc. Melissa drove off a happy and loyal customer; now a full-fledged New Yorker. Me, the Dad in Nevada, was smiling that the folks in New York were so helpful to my youngest daughter. I think New York values are great!

RJG

Feb 29, 2016

Our salesman, Richard Janke, made our car buying experience easy. This was our second time buying a car from him in three months. In November we purchased the Crosstrek from him for my daughter. We were so impressed by his knowledge and patience as well as the other staff that we returned in February to purchase our Outback. You can feel the lack of pressure in Bill Kolb Jr's dealership. Everyone is there to help you even if you're workng with another salesman. Joe Postighone, Sales Manager also was helpful with our purchase. We love our Subaru!

Seb/Marge

Feb 29, 2016

We've bought 2 Foresters , and recently leased our 2nd Outback , all with Sam Texler as our sales consultant . He is very knowledgeable , friendly , helpful , and thorough . Took the time to show and explain all the new tech features to us ( Seniors ) . He's like an old friend , we will look for him to renew this lease or buy new when the time comes .

Steve

Feb 28, 2016

Ethics , soft sell, and attentiveness to your concerns are just some of the typical theater projects attempted by "typical" dealerships". Be assured, the experience and price at Kolb will be as good as it gets, No aggravation at this dealership, whether overt or hidden will ever unfold in this experience You will find Bill Kolb Jr. Subaru to be unique in not just creating theater. They are for real. Mutual respect within each department bypasses any awkward competition between sales staff. No good cop, aggressive cop nonsense. Explanations are clear, what you need, no more or less. Thanks to sales rep. Howard for his expert transaction skill, sensitivity, intelligence and safety input towards my driving a new, highly responsive vehicle, and to the Kolbs for maintaining very high standards and values.

BrianL

Feb 28, 2016

I have purchased vehicles from other dealerships before and I've always felt rushed and pressured to make a decision, at Bill Kolb that doesn't exist. I can't praise Bill Kolb Subaru enough! I had been looking at several vehicles on their lot and ended up walking away with a great deal on a 2015 Forester. My parents have purchased two vehicles from them in the past and they directed me to Stuart Lesser. Right off the bat Stuart was direct and honest with me regarding the vehicle I was interested in. He even tried to put me in a vehicle that had less bells and whistles so I could save more money. The team at Bill Kolb really wants to do the right thing for their customers, and they did for me. At the end of the day I got a fantastic deal on an outstanding vehicle. Joe Postighone, Stuart Lesser and Marty Shuvall all treated me like I had been a customer for years. When I picked up my Forester, I was expecting to sign some papers, get the keys and drive away. After all the paperwork was completed, Larry Annuziato brought me to my vehicle and gave me a tutorial on all the features. In the past, I have had to figure all that out on my own. It was very refreshing to have someone sit in the car and go over all the new technology with you. He spent about a half hour with me and made sure I was confident with all the features. Bill Kolb goes the extra mile to make sure their customers have an enjoyable car buying experience. I highly recommend them!

Pat S

Feb 28, 2016

We have purchased 7 cars from Bill Kolb. We cannot say enough about the wonderful service we always get here. We feel that Stuart Lesser is like a family member. He knows our needs and that makes the whole process go smoothly.

Kathy326

Feb 24, 2016

Wanted to give a nod to the guys at Bill Kolb Subaru, especially Howard Bonfield. From the moment I walked i, he greeted me in a warm and welcoming manner. He took his time to find out exactly what I was looking to do regarding trading in my vehicle. He provided OUTSTANDING customer service and timely follow-up. A true asset to your organization! Also wanted to give a nod to Paul in your finance Dept. Great at what he does! A million thanks to you sir!

my Tribeca- a NYC owner

Feb 23, 2016

I sent a message of interest about an advertised Subaru and received a response by Ross K. the sales rep at bill kolb jr. Two days later, I arrived at the designated appointment time and I note that it was an extremely busy Saturday afternoon, yet, as soon as some standard basic dealer preliminaries were completed (producing a valid drivers license) Ross K made the vehicle immediately available for my test drive. I then purchased the Subaru. after all details of the sales , finance and administrative processes were thoroughly explained. There were no surprises. When i picked up the vehicle a few days later the the vehicle was prepared for delivery without any complications.This was my second Subaru purchase and overall an extremely excellent experience. Marty S. , the finance man was very thorough and very conscientious in explaining all customer options available and negotiated a very acceptable service plan. Finally, Mr Joe P, was a very professional sales mgr and showed a sincere interest in insuring my purchase was totally acceptable. I am very pleased. Strongly suggest you consider Buying at Bill Kolb Jr.

repeatcustomer2016

Feb 22, 2016

This is my second excellent experience with Bill Kolb Jr Subaru and with the same sales person. Bought a new car and then upgraded in less than 2 years (wanted a hybrid). Great trade-in price and car was available. The entire process took less than 1 week.

Lemay

Feb 21, 2016

When my 04 legacy Outback Wagon was literally on it's last legs after 12 years I knew it was time to purchase another Subaru and I went back to Bill Kolb Jr Dealership hoping to repeat my positive expetience from 04 . From the time I walked in to the time I drove off the lot My new Forester, it was a pleasure doing business there . Sonny Ripps made the entire process easy and seamless from test driving to the purchasing process and I would reccomend him and the dealership without hesitation . The finance dept also was friendly and actually lowered my monthly payment when spotting something I didn't need . I went there on a Monday , and drove home in my new car Wednesday . Cheers to Bill Kolb Jr Subaru !

naggiarl

Feb 19, 2016

We repeatedly use Bill Kolb for both our lease and our purchase and have always had a good experience. Some sales people are better than others and some are more experienced and less pushy! In my sales person's temporary absence too many others were involved and did not know what had been discussed with my person. Better documentation of issues or questions need to be done. A simple form on a file would take care of this issueMore time should have been spent to learn how to use all the electronic features.

ForesterLover

Feb 19, 2016

We felt we were in excellent hands from the minute we began speaking with Stuart Lesser. Stuart was thorough, helpful, and knowledgable. He made the experience of buying a car pleasant and we were pleased with him. He came highly recommended by a friend and I now understand why.

Kathy

Feb 18, 2016

My 10 year old Subaru was stolen in Brooklyn, and I knew that I wanted another Subaru. Kolb Subaru seemed to have the largest inventory & wasn't really too far away, so my husband & I made the trip on a freezing cold Saturday. Rich Knel is the most patient & low key car salesman I have ever met. He let me look at so many cars my head was spinning. He would provide information on the used cars, & new cars without any push. I finally settled on a new car, the financing was simple, the delivery process was thorough, and I am totally delighted with the whole experience. Sorry as I was to lose my old car, I was pleasantly surprised with Kolb.

chriso83

Feb 18, 2016

saw a 2010 Subaru that fit my needs. set up an appointment with steve conner last Saturday. steve was incredibly receptive to my needs/concerns and within 4 hours I was driving the vehicle off the premise a happy customer(once again). and to think, I have a Subaru dealer a 1/3 of a mile from my residence. Bill Kolb is the dealership for me(3rd vehicle purchased from them).

JJC

Feb 18, 2016

We have now just leased our second Outback! Our Salesman, Sam Texler sold us w/our first 'test-drive!' Sam later revealed all the important facts & information regarding leasing Vs buying, and our budget needs were met w/o any concerns. The collaboration between all the vital departments worked seamlessly to get us into our New Lease, (beautiful Outback) w/total confidence that we'dbeen taken care-of in a professional, yet friendly manner.So, just returned our first leased Outback (2013) & returned once again, across the bridge to deal withSam Texler! We knew these Outbacks would be in high demand, and they've updated a few things!So, we waited in anticipation & that day arrived...with me not feeling well & really under-the-weather...But, Sam made us feel very comfortable and was very attentive offering tea, coffee...and having had allhis/our car's paperwork neatly organized to facilitate a smooth transition! It makes all the difference in the world when your car, the Dealership & Salesman meet all of the criteria one expects, at Bill Kolb Jr.we feel like 'WE' matter! Sam takes the necessary time to educate us & review our new car's featuresto our level of comfort! He even helped 'sinc' my phone to the new system my new car has...very impressive updates!!! So, though I wasn't feeling well, and honestly, wasn't looking to say "good-bye"to our 2013 Outback, it was done so beautifully, Sam had both cars side by side & we were able to compare some slight changes, as well as transfer over plates & such-all handled by Sam! He even took off the Collegiate decals & placed them on our New 2016 Outback!At this visit we also had the pleasure of meeting the owner himself! Very lovely man, reassuring us, just as Sam has, that they'd be there for anything...they actually want (and care) to know if their customers are satisfied! We've walked in and out of other dealerships...we WILL continue doing business w/Sam!"Thank You!" We R A SUBARU family! Mom got her New Forester through them as well! :)

reedsteve

Feb 18, 2016

Let's start with what you get beyond the usual necessities. The intelligence, listening and communication skills of staff, notably Howard Bonfield, gives you extra safety margin and comfort with the seriously crucial acclimation to your new vehicle. Even those who read manuals and are "car and tech. savvy" need this special care.The process of purchase couldn't be easier, faster or smoother. The lack of pressure is not just for show, it's real. So when and if you desire attention , you get it. One sees this readily, and it makes even more sense if you meet the very special, dedicated people who run this dealership. The Kolbs are beyond text-book models for doing business. Perhaps truly stellar ethics are their own reward, yet it gives faith in humanity to experience it. The generous dealing in their pricing is therefore less than the full story.

jeniblu3

Feb 17, 2016

From start to finish this dealership and especially Howard were a pleasure to deal with. My boyfriend and i went in interested in an XV Crosstrek and received a great deal of knowledgeable information. The process was extremely up front and straightforward, unlike prior dealerships we visited. Needless to say i would highly recommend Bill Kolb Jr and especially Howard to anyone in the market for a new Subaru.

Jen R

Feb 17, 2016

From start to finish this dealership and especially Howard were a pleasure to deal with. My boyfriend and i went in looking for an XV Crosstrek and received a great deal of knowledgeable information. The process was extremely up front and straightforward, unlike prior dealerships we visited. Needless to say i would highly recommend Bill Kolb Jr and especially Howard to anyone in the market for a new Subaru.

Brad J

Feb 16, 2016

I have to say that Howard Bonfield is one of the best at his job of selling cars. He is extremely knowledgeable, very detailed, and a very nice person too. I have often gone to car dealerships in the past and dealt with salesmen where I seemed to know more about the vehicle than they did. You do not get this with Howard. You ask him a question, and he knows the answer right away. As for the dealership, you have to love the straight forward approach of how they make the deal, come up with you numbers. No nonsense, they tell you the cost of the car, and then they add a small but fair markup.

aolcay14

Feb 16, 2016

I would highly recommend my family and friends to buy a new or used vehicle from here! I definitely recommend them to see Holman cano!

Brad1982

Feb 16, 2016

I have to say that Howard Bonfield is one of the best at his job of selling cars. He is extremely knowledgeable, very detailed, and a very nice person too. I have often gone to car dealerships in the past and dealt with salesmen where I seemed to know more about the vehicle than they did. You do not get this with Howard. You ask him a question, and he knows the answer right away. As for the dealership, you have to love the straight forward approach of how they make the deal, come up with you numbers. No nonsense, they tell you the cost of the car, and then they add a small but fair markup.

melwenforester

Feb 16, 2016

Very positive experience, questions answered completely. Everything explained very well. Very friendly salesman. Car was ready to be picked up within a short period of time. We never felt rushed.

BackForMore

Feb 15, 2016

I keep going back to Bill Kolb because of the quality of the service. Howard Bonfield took us through the process of leasing a new Outback, completing the paperwork, covering everything we needed to know and getting us on the road in our new car in record time. The service is invariably friendly, direct, helpful, and no-pressure. There's no reason to go anywhere else.

Steven and Sophie

Feb 14, 2016

Our buying experience overall was very good. We arrived late towards the end of the day without an appointment. After a 15 minute wait, Sam T. briskly took us through the lot to identify some potential cars. We were in the market for a used Premium Outback. We looked over several cars and decided to come back for a better view during the daylight. We identified a likely candidate and were able to arrange for a price discount resulting in a good final price for the value. Closing the deal went smoothly without surprises. We came for the pickup and were given a thorough introduction to the vehicle by a nice gentleman who taught me about features present in our old Subaru that I didn't know existed. This is the second Outback that we have purchased at this dealership.

gijpt

Feb 14, 2016

We went to Bill Kolb's dealership to look at a lease car. Our son had dealt with this dealership and was very satisfied. He had just been there to have his vehicle serviced and noted some good deals advertised so he told us. From the moment we walked in we were treated more like we were in a luxury hotel than a car dealership. Our salesman-Howard Bonfield- was helpful without any pressure. He took us for a test drive and we decided to lease the 2016 Forrester. The best part was that he had the car prepped while we did the paper work and within two hours we drove the car home that same day. He will have the NJ plates mailed to us when they come in. It was the best car purchase or lease experience we ever had.

SeriousCarShopper

Feb 14, 2016

We recently turned in a Subaru leased car and took another Subaru Outback lease at Bill Kolb. Our salesperson was excellent, explaining all our options and answering our many questions clearly and patiently. This is an excellent dealership to go to. We are always given reliable clear information. They maintain a friendly, professional atmosphere and consistently treat people like valued customers. Highly recommend if you plan to purchase or lease a Subaru.

suvguy92

Feb 13, 2016

Brought our 2012 outback last week.Steve Conner was great helped us with from start to finish,Steve was very pleasant and very knowledgeable about the car we purchased.I have already recommended Steve to two of my family members.

tony1212

Feb 12, 2016

Bought an Outback from Ross about two weeks ago. The price was better than any other dealer in the area. The overall experience was pleasant and easy. I was impressed by how well they accommodated my need to do most of the paperwork and financing stuff via the Internet since I could not come in until right before closing time.

subarufan

Feb 11, 2016

Howard Bonfield showed us a vehicle that suited our needs. He provided a CarFax report and reviewed it with us. We took a test drive and Howard showed us the service center and customer amenities. There was no pressure to make a sale as we experienced with other dealerships. We were very pleased.

Anniebanne8806

Feb 11, 2016

Howard made my experience buying my first car amazing.he walked me through the process and made it stress free.Howard and everyone else treated me like family.thank you guys so much.

Arthur1128

Feb 11, 2016

This was my first time buying a Subaru. I was pleased with the attentiveness of my salesman, Howard. He had the right answers to all my questions. There were a couple of hiccups at the end of the transaction but I was assured they would be taken care of within a week. I would recommend dealing with Howard.

Chunky

Feb 11, 2016

The Forester is a self-selling car. Bill Kolb gave us an excellent deal. Above all the salesman, Richard, was very knowledgeable and helpful and the dealership was extremely efficient. They took care of everything, including returning our rental car to Enterprise.Six stars for the dealership and the salesman!

G25Conquest

Feb 10, 2016

It was my first time working with an actual dealership and I was truly impressed. Everyone seemed very hardworking, helpful and upbeat. This dealership makes your life easy. It's a one stop shop with amazing products and incredible services.

Flyvertical

Feb 9, 2016

We first walked into the showroom last summer and met with John. With our previous lease coming up in the late fall, we were just browsing - no pressure, just information. When we returned in November, John was not working that day, so Neil helped us out. We placed the order for our Outback, and between John and Neil, we always had someone to talk to about answering any questions. It was a different experience to have these guys just help you get the car you want, not pushing any particular item over another. For example, I didn't want a Navigation System - I like maps. Paying thousands of dollars extra for something i don't need or want does not sit well with me . In the end, I got my sunroof, leather, satellite radio, and a great car, plus a portable NAV system to boot (keeps my wife happy) for a better price than I figured the car would cost me. Finance - took about 5 minutes for the numbers, and there were no surprises, everything was explained.

AJC-Sport

Feb 9, 2016

Living and working in the tri-state area, one gets used to being treated like a number, just another customer to deal with. When looking to replace my leased Legacy with another, because the car is just awesome for its value in the market today, I was looking for a better dealer experience than the one I was used to at my Yonkers area dealership. Like yourself reading this, I turned to this site for direction. Read the reviews for Bill Kolb Jr. Subaru, and liked what I saw about the dealership. In reading on, looking for which one of their salaried sales people I would like to work with, I happened upon Howard Bonfield. His reviews were so stellar I had to actually see for myself it was true. I email him directly and within 20 minuets, not only was my email answered, but a followup phone call was received. In a semi-breif conversation about my concerns with the new Legacy, Howard answered all my questions with decisive, informative answers. By the end of the conversation, I was confident that I had made the correct Dealership and Salesperson choice. I also had an appointment to test drive both a 4 cylinder and a 6 cylinder Legacy within 4 days time. Upon arriving, we were greeted warmly by Howard, sat and chatted some more about the differences between the two cars, our lease end time frame, and some life points in general. He took some time to get to know us, as well as our needs. We test drove the cars on a nice loop that gave us a good feel for the cars. With all my fears about the new High Torque CVT transmission quelled, we sat down and he began the process of figuring out what I wanted on my new 3.6R Legacy accessory wise and the all important final cost. This is where it got interesting, Howard did his numbers thing, and handed me a deal that in the end was below what 1 person in my area had paid on the KBB Fair Market Value Guide. And WAY below what most had paid! No haggling, no discussion, just a great price on a great car, DONE! Not to leave Paul Spiegel out, the Finance Person we spoke with, he too was easy going and friendly in his manor. No hard sell for the other programs the dealer offers, and since it was a lease, there was not much to go into about Financing. However, he was pleasurable to deal with. Mind You, all this took place in one night, from 7:30 to past the 9PM closing time, and no one made us feel rushed or that we were putting anyone out in any way. The car was ready for pickup 2 days later. He took in our current Legacy and did all the paperwork on that transaction. All the paperwork for the new vehicle was gone over and explained to us. Then he showed us all the features in the car and how to operate them, he even connected our phones to the Starlink entertainment system, truly a class act and a genuinely nice guy to deal with. There were followup emails and calls from both Howard and the Dealership Management as well, Thanking us for our patronage and giving us links to How-to Videos for our new Legacy. Painless, Friendly, easy transaction that confirmed the decision to go to Bill Kolb Jr. and work with Howard was the right move. In my honest opinion, You can't go wrong with this Dealer, and this team.

DebbieH

Feb 9, 2016

We recently traded in a 2005 Subaru Legacy GT Turbo and purchased a 2016 Subaru Legacy from Bill Kolb Jr. Subaru in Orangeburg, NY. The sales agent who assisted us was Neil Turnbull. He seems a man of integrity who listened to us and did everything he could to assist in the trade in and purchase of the vehicle to make sure all of our expectations were met. The entire process when very smoothly and we are truly thankful for the wonderful experience. We would not hesitate to refer friends and relatives to Bill Kolb Jr. Subaru and Neil Turnbull .

PH

Feb 9, 2016

We purchased a 2016 Forester. We had a very pleasant experience at the Bill Kolb Jr dealership. The salesman Ross Kelter was very helpful in explaining everything in detail. We were very impressed with his knowledge and professionalism. We would certainly recommend Bill Kolb Jr dealership & Salesman Mr. Kelter to anyone who is interested in buying a Subaru.

Ilisse P

Feb 8, 2016

I needed a new car after my little car gave up after 26 years. Suburu had been highly recommended for its outstanding safety features. Neil Turnbull spoke at length with me by phone; then, when I went to learn more and see the Impreza I was considering, he could not have been more understanding and helpful. He guided me through the process, making every step clear and easy. I had many questions; after all, I hadn't had a new vehicle in many years, and he was exceptionally patient. He actually made it fun! After my test drive last week, it turned out that the exact Impreza Limited I wanted had just been delivered. They even offered to take my rental car back for me, and worked with my insurance agent to make sure everything was complete by the time I arrived. I just drove it home.I had visited several car dealerships in the past month....and walked out. I never anticipated that buying a new car could be such a positive experience, and that's because of Neil.Many, many thanks.

Carol Evers

Feb 8, 2016

We have not purchased a "brand new" car in many years and this was a "big" event for us! Rich Jenke was amazing! We bought a 2016 Subaru Outback Limited and he made it all very simple. Everyone went out of their way to be helpful and I would definitely recommend Bill Kolb Jr. Subaru to anyone who was interested in a new Subaru. Carol Evers

Janet B

Feb 7, 2016

I recommend this dealership to anyone interested in a Subaru...all have been over the top satisfied!The experience from start to finish is excellent! This was the second car I purchased from Bill Kolb and it will not be my last.

nanakoch

Feb 7, 2016

We bought a Crosstrek in June, 2014 and a WRX yesterday, February 6, 2016. These are probably the 5th and 6th Subaru's we have owned. Obviously, because we keep returning to this car brand, we're enormously satisfied with it's performance in all the cars we have owned. Sam was great through out the process of buying both cars. We will definitely recommend him as a salesperson and Subaru as the brand to buy!Sincerely,Nana Koch

Rocklandresident

Feb 7, 2016

This was our third new Subaru purchase at Bill Kolb, Jr. Subaru inside of eight years. I found the chaotic atmosphere for this purchase included very long wait times, and then a somewhat rushed and impatient attitude. The place is much too chaotic; there is not enough parking for customers. You need a bigger parking lot. After all, you are car dealership. I am picking up my new car and am forced to be circling around and around in tight spots and narrow lanes, looking for a spot for the car I am trading in. And hoping that no other car comes too close to me. This even happens on weekdays. Your parking lot is an accident waiting to happen. I also didn't like being told that "holding" my new car for a few days could result in it being scratched or damaged. Scaring me into picking up my car asap? Why don't you have adequate provisions for your growing business?? I only received TWO DAYS' notice to pick up my car. I had to scramble to make this happen. Initially we were told three months for our car to come in, which would have been mid-March. Why can't you accommodate your customer's simple request? I asked for one week's time for various personal reasons, and I was told you could NOT hold my car. That it could be damaged if you held it? You have no room to hold it? Are you kidding me? So I accommodated you, instead of you accommodating your valued customer.Even as your business is so fantastic these days, each and every customer should be still treated like they are your one and only important customer, with graciousness, patience and dignity. After all, we did drop over $30,000.00 at your business.

HardMF

Feb 4, 2016

This was an excellent experience. The sales people are salaried, not commissioned, and thus they are honest and knowledgeable. We worked with Howard for the purchase, and Paul for finance, and the process was smooth, efficiency, and pleasant. The inventory is large, the prices are good, and the service center is impressive; they have nice perks like additional hours free loaner cars fore their customers who come in for service. I would work this this dealer again in the future.I can't say enough about Howard Bonfield who is very thorough and knowledgeable, and also very personable.

ameyer

Feb 2, 2016

Let me start by saying how much I hate buying new cars!!!! To deal with the salespeople who I feel are always trying to rip me off is something I do not look forward to!! I shopped the price of the car I wanted on the internet and I found the car of my dreams at Bill Kolb Subaru and with much hesitation, I heading over to the dealer to fight the good fight!! Boy, was I in for a big surprise. This dealership really was a pleasure to work with. There was no changing of the prices. The price was the same as I saw on the internet. My salesman, Mr. Holman Cano was very helpful and knowledgeable about all the cars on the lot. I really felt comfortable even in the finance office finalizing the deal, now that is a very good surprise!!!!! The sales manager Mr. Joe Postighone tries very hard to please all his customers and he does that very good!!! I would recommend very highly this dealership. You will not be disappointed. I have never written a review for a car dealership before, but the service that I received from this dealer was excellent!! I will tell everyone I know who is looking for a new or used car to go directly to this dealership, you will be glad you did!!!!Thank you Bill Kolb dealership for a wonderful experience!!!!! A. MeyerP.S. A gentlemen named Rick, who also is a salesman at the dealership helped me a lot but I am sorry I do not know his last name but he was very helpful to me explaining all the options in my new car. He had a lot of patience with me. I liked him very much.

yogadebbie

Feb 2, 2016

I recently bought a 2016 Crosstrek and was extremely happy with my salesman Steve Conner and with the staff at Bill Kolb Jr Subaru. Everyone was helpful and informative. I received phone calls checking in with me to see if I was considering the Crosstrek. When I did decide to purchase the staff was on point with answering our questions. No pushy car salesmen! Thank you. I also love my crosstrek!

j&ccarpenter

Feb 2, 2016

Just picked up our 2013 Crosstrek from Bill Kolb. Our salesperson, Rich Knel made us feel confident we chose the right car and dealer. He answered all the questions we posed with knowledge and understanding. I would definitely recommend you check them out before anyone else. The car is more than we could have hoped to buy for the price.

Rose54

Feb 1, 2016

I recently bought a 2016 Crosstrek Limited and had the best experience with Rich Knel. He was very helpful in explaining all the different features of the car and helped me understand the difference between the Outback and Crosstrek. I never felt any sales pressure at any time with him. He was very patient. Paul Spiegel was also very good at explaining the finances with me and all the different options available. There was also Gerald who took time to program my phone to the car and explained all the features until I understood how the car works. I was so fortunate to have these men take such good care of me. I would highly recommend these men to everyone who is nervous about buying a new Subaru. They treat you the way you should be treated. Thank you guys!

Sue

Feb 1, 2016

They sell only Subarus and they know the cars inside out! The sales folk, particularly Stuart, were knowledgable, patient and accommodating. I took advantage of the "30 day return", a wonderful feature of the dealership. No wonder so many Westchester cars have the Bill Kolb Jr plate frame!

Xtrekfanatic

Feb 1, 2016

I just bought a new cross trek from Sonny and the Bill Kolb team. It was fast and easy and I love my new car!

cakes14

Jan 31, 2016

We originally went to Curry Subaru and the salesman was not knowledgeable of the WRX or STI what so ever. He knew more about the Forester and Outback, even the Impreza and Crosstrex he didn't know that well. When we couldn't find what we wanted we looked online again and found Bill Kolb Subaru, took a visit and was amazed by the variety of WRX and STI they had available and how much information our salesman knew. Our finance manager gave us the best deal and got us approved in less than 30 minutes. Our salesman Larry was incredibly talkative, had an answer for every single question, and was the most helpful!

Panoker

Jan 30, 2016

Gary was a great salesman to work with. His casual, customer first approach helped us select the vehicle we wanted, even with our 2 year old upset at the end of the 8 hour process. Thanks to BK Subaru for a great experience. We'll be back in a few years for another!

keef99

Jan 29, 2016

This is my 3rd Subaru from Bill Kolb, they have a large used inventory, and Howard was able to find me a Legacy with the right mileage & price as I requested. We had outgrown our beloved Impreza and it was time to change after 6 years, Howard got me good trade in price for that too. A month later the Legacy is working out fine and has already seen a lot of use. I was an easy customer because I knew exactly what I wanted, and Howard made the transaction even easier. Friendly service with no hard-sell. No complaints.

Larryjq

Jan 29, 2016

On January 18,2016 we visited Bill Kolb Jr. Subaru and spoke to Mr. Holman Cano. We had a 2014 Subaru Legacy that is leased from them. The lease would run out in November 2016. We were thinking of getting an Outback. Holman sat with us and asked and answered many questioned to help us decide did we want a Forester or Outback. He offered a test drive in both and we were impressed with all the upgrades made to the cars in two years. We decided to look at the outback and Holman asked the necessary questions to bring the monthly lease payment to what we could afford. We are both retired. The Outback was the premium model with a sun roof! Holman did the final paperwork and took us in to see Paul. He explained the various options and I asked about the remote starter. I mentioned that we doubted it could be installed that day. Paul called the technicians immediately and was told can do! He was extremely helpful! They asked for a few hours to prep the car. Upon our return the car was ready. Holman took our plates off the Legacy and installed it on our Outback. He got in the car and explained the console to us. He was patient with us in setting up our phone book showing how it worked. Can't say enough about Holman, Paul and the Service Dept!

Yoram

Jan 28, 2016

Howard made the process as painless as possible. Pleasant, accomodating.No need for hard sell with a well-priced high-quality product.No haggle price was very reasonable and better than all competitors in area (who do let you haggle)A pleasure to work with.Will recommend to friends.

subaru-fan

Jan 27, 2016

Howard was very knowledgeable, informative, and patient. He even drove to my home to pick me up and bring me to the dealership so I could take delivery of my new Forester. Would certainly recommend him to anyone interested in purchasing a Subaru.

Roo's Mom

Jan 27, 2016

I've bought many cars over my lifetime, and the Bill Kolb experience has been one of the best. I can't understand why anyone would go anywhere else. Every individual I dealt with was straightforward and no-nonsense. Sam Texler was brilliant at helping me sort out which of the three cars I was considering would be best for me, and incredibly patient about letting me try them out.

mag

Jan 26, 2016

I had a very pleasant experience. All my questions were answered very politely no matter how silly they may have been.

Aostrander92

Jan 26, 2016

The staff was very helpful, and worked with me to get the car i wanted at the price i wanted i would definitely recommend this dealership

Tony27

Jan 26, 2016

Just when you thought that all car dealerships were the same..... Heres comes Super Salesman-Howard Bonfield and owner BILL KOLB JR. himself!!!! to provide a painless and joyfull experience. This is what keeps us coming back and back and back x's 7. I invite all to come and experience true excellence. Service department is also great by the way.

wemorris

Jan 23, 2016

Howard made the experience of buying a new car pleasant. I was initially skeptical of the dealerships no-haggle pricing but the price we paid was very competitive. Howard completely answered all of my questions and clearly demonstrated the features of the new car.Paul went through the financing details in a low pressure helpful manner.

jilla18

Jan 21, 2016

Very easy transaction. Holman was very knowledgeable, led us in the right direction, we left with more than what we expected at the same price!

John B.

Jan 20, 2016

We purchased our Forester because the experience from the salespesron (Stuart) to working with John Lyons was phenomenal. Very professional shop and the experience was wonderful. We highly recommend if looking to purchase a Subaru. We came from southshore Long Island.

bk1

Jan 19, 2016

Very good experience in buying my 2014 Subaru Outback. Steve Connor, the salesman, was very professional and knowledgeable and answered all my questions. He went over all the features of the car before I drove away and made sure that I understood everything. Also, there is a complete lack of pressure and the pricing is straightforward and clear. A very positive experience and I would highly recommend this dealer.

charles

Jan 19, 2016

The experience that I had with the employer he was friendly, he knew what I was looking for, I would never forget the time that I had with the employer. I really appreciate his performance, his work, and also he was very kind with me. I would recommend him to my friends because I was really excited about his work. My name is Mr.Charles F and I loved my 2013 Subaru.

Subarulover

Jan 18, 2016

My experience with Howard Bonfield was very good. On my last purchase I was unhappy with my salesperson when I picked up my car, and when I made it known, Mr. Bonfield was asked to step in to take care of me that day. A few years later, I remembered him and dealt with him from the start (I felt he deserved my business) and he was great. Overall, this is the 7th Subaru in my family and I can't imagine buying any other car. One of my sons was hit head-on by an SUV on a highway and he walked away without a scratch. I don't remember the name of the finance person I spoke to, but I do feel that I was fast-talked and pressured into a service agreement that I later regretted.

fgn

Jan 17, 2016

Very competent friendly salesman. My family and I have used this dealership for four cars with no hassle and will purchase our next car here as well.

Afini72

Jan 16, 2016

I priced out several dealers in the surrounding area, don't bother going anywhere else went shopping for Subaru. No other dealer compares. They were the most knowledgeable and most friendly dealer I've ever been to

dlee3333

Jan 16, 2016

I was looking to purchase a Subaru Legacy but was on the fence between the Premium and the Limited. I had test driven a Limited at another dealership so I wanted to test drive the Premium. I had a friend who had bought a car at Bill Kolb Jr Subaru before and I saw some cars I was interested in purchasing. I had emailed the dealership prior to arriving and set up an appointment in the morning. Steve, who was the salesman I was in contact with greeted me as soon as I walked through the door. He started off by introducing himself, offered us something to drink, took down some information and then we test drove the Premium. I still wasn't sure. He showed me what was available, with which options, and the prices. I wanted to finance the car and I also had a trade in. So he laid out all the numbers for some of the cars I was interested in and told me what my monthly payments would look like for 60/66/72 months. He also was very thorough with the details on the payments, the packages for the different models, and also the functionalities of some of the technology which was included in the packages (while we were test driving and also after I had purchased my car). I found the one I liked. The price was great and the price I offered for the trade-in was accepted. I was sold. I was very impressed with Steve's professionalism and honesty. From start to finish, the whole process was seamless, there were no surprises with hidden fees, and I felt as if he wasn't trying to forcefully sell me a car but was helping me make a purchase based on what I was looking for. Based on this experience, I would definitely come here again and would highly recommend my friends and family. TL;DR: Wanted to buy a Legacy. The salesman was very professional and helpful. Walked out happy with the Legacy 3.6R. Would recommend.

Barb35

Jan 15, 2016

I just purchased my second Subaru and traveled from Westchester to Rockland because I heard this dealership is top rated. My salesman Howard was very thorough and professional but at the same time answered all my questions and explained everything I needed to know about the new car. The entire process went fast and smooth. I recommend Bill Kolb for your car purchases.

Debsmiling

Jan 15, 2016

This whole experience was "painless!". From the moment we entered the showtoom, to talking with our sales rep, going for a test ride and finally discussing pricing the weren't any issues. Our salesman was informative, honest, knowledgeable and pleasant. I fell in love with the car after I test drove it. I picked up my car a few days later after having a sunroof installed at which time our salesman again went over the features in the car and filled the car up with gas! What a nice touch! I highly recommend this dealership and certainly the salesman Ross.

mpris

Jan 14, 2016

Just finished buying my third car from this dealership, where my father has bought 3 cars and my father-in-law 2 cars over the past 12 years. Excellent office staff, very good service center people. Sam Texler is the guy you want to buy your car from -- he's honest, knowledgeable, hard-working and a great guy.

Rachel

Jan 14, 2016

Just leased a Subaru Legacy. From the start it was great, simple and easy. Howard Bonfield was excellent!! He was very thorough- explained everything in detail, answered all my questions and made the process extremely simple. They handled everything from DMV, to insurance. Howard was great!!! Couldn't have been easier. Marty was also great- he sat down with me and went over all the pricing. Would highly recommend this dealership!

tess_a

Jan 12, 2016

With the assistance of Sam Texler, I got the car that I wanted to have. He is very knowledgeable, friendly and helpful. He answered all my questions. Sam really did an excellent job. Bill Kolb Subaru is definitely a dealership to recommend to my friends. I am now happily driving my new Forester.

Shampoodle

Jan 11, 2016

Ed and I were very impressed with Stuart's professionalism and his knowledge of the product. Certainly appreciated the no-pressure atmosphere. Very easy for us.

Shelly

Jan 11, 2016

I had a very good experience at Bill Kolb Jr. Subaru working with Sam Texler. He was friendly, knowledgeable about the 2016 Subaru Legacy and patient with all my questions.

Nicholette

Jan 11, 2016

Came to Bill Kolb on a recommendation of a friend of my parents, and was looking for a Subaru Legacy with the features I wanted. I walked in and was met by Howard Bonfield, who assisted me, I told him exactly what I was looking for, and we followed him to the car that had everything I wanted. Howard took us on a test drive, explained everything mechanical about the car, then let me drive it. I knew it was the car I wanted. We went inside, discussed price, met with the finance man Paul Spiegel, who got me approved even though I was a recent college grad, just starting my Nursing career. Howard the asked if I wanted to drive it home tonight, assisted me with getting it insured and we were on our way, but not before he explained every feature and button inside the car . My parents who were with me said they have never had a salesman go over the car in depth like Howard did. I cant thank Howard enough for helping me. This dealership and Salesman is who you want to seeNicholette Rohrer

January42016

Jan 10, 2016

Richard is very friendly, polite, efficient, straight shooter, helpfull.I hope I will not need a new car anytime soon, but will always recomend him for friends and anybody alse.

Dr. Jack

Jan 10, 2016

I was very pleased with Bill Kolb's dealership. I was amazed at how busy it was and how many sales associates were available and that they actually had cars to test drive. The CEO/president saw me enter the showroom and welcomed me. My sales person, Sonny Ripps, was very friendly, knowledgeable, and responsive to my requests. The sales manager was visible and accessible. Paul in the delivery department was informative and fair. Bill Kolb Jr. himself visited during the process to show his support. I turned over my lease that day. It took only 3 hours to get my new car. When I picked it up, Sonny carefully familiarized me with the vehicle and went over all the paperwork. I never felt pressured or stressed. I would highly recommend this dealership!

RVCARAVANO

Jan 8, 2016

I have had nothing but good dealings with Bill Kolb Jr Subaru. No matter your reason for visiting the service department you get a call within a few days from the owner to see if all went well.My last three leases have been with sales person Sam Texier. He is personable, knowledgeable and a pleasure to doo business with. HE KNOWS HIS STUFF!

deebelle12

Jan 7, 2016

Holman was amazing! He was friendly and extremely patient with me since this was my first time buying a car. He was more than willing to show me a few different cars as well as go on multiple test drives. I was nervous about parallel parking so he provided me with a safe space to practice so that I was sure. He also gave me a follow-up call to make sure I was able to park when I returned to work. He was truly wonderful. I also worked with Marty who was the best. He was able to work within my budget and get me the best payment available. I would recommend this dealership to anyone who is looking for a new/used car. Go see Holman. He will make sure that you have a great, stress-free experience.

foresterman123

Jan 7, 2016

I just purchased my third Subaru from this dealership, which says a lot. Sales is very efficient, polite, patient, knowledgeable. John Lyons sold us our last two cars. Service dept. is very good, also. Comfortable waiting room, free coffee. No long waits.

SMG

Jan 6, 2016

A friend suggested this dealership because we were not happy with the other Subaru dealerships where we purchased and serviced our previous Subaru and we were due to trade in our lease shortly. From the moment we walked in, everyone was friendly. Gary approached us asking if he could help and we were so happy with his service. It was like sitting with a friend. There was no sales pitch. Gary also informed us of items available that we were never told about by the past dealership. Gary was knowledgeable, extremely helpful, and relaxed which is extremely important when trying to decide on so many options and plans. He listened to exactly what we wanted and was able to find us the perfect car. While sitting there and waiting for the paperwork to be completed, we saw numerous families/persons sitting with other sales persons and they had the patience of saints with some of the things people expected and the way they acted. Gary and his trainee gave us a thorough explanation of the process, the car when it was ready, and assured us that if we need anything during our ownership of the car, to give them a call. We do not live as close to this dealership as others, but we have already decided this is where we will take the car for service checks because they are so great with customers. We have told everyone we can about the great service and the friend that referred us was happy to hear they were still so wonderful since she purchased her car.

NSG

Jan 6, 2016

It's so rare that an experience completely meets expectations. Happily that was the case with my recent purchase with Howard Bonfield at Bill Kolb Subaru. Initially I was a little skeptical of their "no haggle pricing" Representations of that sort are usually followed by endless amounts of bait and switch and other such pricing games. Not at Bill Kolb. Howard took the time to accompany me on two test drives and was able to offer a very fair price on my trade. He answered all questions and was not at all pushy. As added bonus Paul Spiegel of the Finance/business department was equally as helpful which allowed me to unexpectedly take home the vehicle that evening.If you're looking for a Subaru, give them a call. Great people and the largest selection of vehicles that I've come across at any Subaru dealer.

JohnH

Jan 5, 2016

I came to Bill Kolb Jr. Subaru because of the reviews I saw here, and the size of their inventory.Our sales consultant, Howard Bonfield, has the desk nearest to the door. I suspect this is not by accident, and I'm happy we were lucky enough to find him unoccupied when we arrived. Howard quickly reviewed the criteria we were looking for, in addition to a few vehicles I had picked out online beforehand. He walked us through the vehicle features in a clear and deliberate manner, and after a quick test drive, I was comfortable making a purchase.I can't speak for the entire staff as I've only dealt with Howard up to this point, (although I imagine using a salaried model goes a long way towards retaining good staff), but he's as professional as you could expect. I would recommend him without reservation.

ForesterMom

Jan 5, 2016

I was personally referred to Stuart Lesser who was a pleasure to do business with. He was kind, considerate, and well informed, giving me focused attention and excellent guidance during each of 3 times I went in to get information. If Stuart was busy, another sales associate worked with me to give me the information I needed. I was treated with respect and always promptly seen. I am so happy with the car I chose and hope I have It for a long time. I already know that when I need the next one, I know I will return to Bill Kolb, because I feel like I was treated like family.

DaveC

Jan 4, 2016

My wife was told about BK dealership from one of her friends. I had been looking up Cars both suburu and others for a few months. Went to BK, had already picked a few cars I was interested in from the website. They have a large selection which I think helps keep the cost right around the Kelly Blue book value. Test drove car, confirmed it was from a lease and decided to purchase. I really appreciate the no stress haggle concept, and didn't feel taken advantage of because I did my homework for a few months on what my model was going for.. At this point, only having the car for a couple of days, I would recommend to other. Howard was good to work with, not pushy, spoke clearly and slowly which was appreciated.

legacy1

Jan 4, 2016

After driving many cars in its class as well as a few that we considered to be in a class above,we decided to purchase a 2016 Subaru Legacy 3.6R from Bill Kolb Jr. Subaru. It's combination of features, driving dynamics, roominess, build quality, and all wheel drive made it a standout in its segment. Our salesman, Jeff Weiner was a total pro! His level of customer service and professionalism was far and away superior to all the other salesman we had delt with previously.His son Daniel Wiener also worked with us during our test drive and during the pickup procedure of our new vehicle. Both Jeff and Daniel's cheerful attitude, knowledge of their product and attention to detail during the whole process was outstanding. Bill Kolbs no haggle price system was also a bonus. At no time did we ever feel as if we were being taken advantage of, or being pushed into buying a particular car or particular features that were unwanted. In the end i feel we received superior service at an outstanding price. Top shelf car dealer without a doubt.Thanks so much Jeff and Daniel,Regards,Todd and Randi Petre

Andrew

Jan 3, 2016

Great buying experience I would recommend them to anyone

Caromor

Jan 1, 2016

The minute we walked into Bill Kolb to purchase our third Subaru, Sam Texler made us feel right at home! He even went out of his way to make our dog welcome and comfortable! I had a list of what I wanted in my new Outback and Sam made sure that we got the model that met all our needs! He even took the extra time to take us for a test ride despite my saying it wasn't necessary. He insisted in showing us all the newest updates in the 2016 models. To me- it's all about customer service and we have walked out of other Subaru dealers because of their lack of attention and or hard selling tactics. We have several Subaru dealerships in Westchester however we chose to travel to Rockland to buy ours from Bill Kolb, Jr. Sam made a stressful situation extremely pleasant and enjoyable!! We will definitely be back and buy our next Outback from Sam.

jjhshar

Jan 1, 2016

After deliberating on which first car to buy our daughter, we decided on the Subaru Impreza for its safety ratings, reliability, four wheel drive and excellent value. Our sales consultant was Steven Conner who managed us through the process. Working with Steven and the dealership was a pleasurable and stressless experience. We will gladly be repeat customers and will recommend Bill Kolbe Subaru (and Steven in particular) to our friends and family.

boblaw

Dec 30, 2015

Bob Marcus:I just picked up my new 2016 Legacy from salesman Howard Bonfield atBill Kolb Jr. Subaru in Orangeburg NY. It was a replacement for the 2014 Legacy I'd purchased from Howard in March, 2014. You might wonder why I was replacing my car after only 21 months. Well, its because 2 weeks ago my 2014 Legacy, with me in it, was broadsided by a large, speeding bus. Thanks to the safety design of my car, I was able to walk out with only bumps and bruises. Alas, the car was "totaled". Last week I called Howard and told him my sad tale. Within minutes he found me a new Subaru in the color I wanted and equipped just as I wanted. I stopped in last Saturday to reserve the car, and today I'm back in a Legacy driver's seat. Howard and the dealership made me forget my recent trauma. Now the little kid in me is tickled pink to have a great new (and considerably improved) new car. Hooray for Howard and the team at Bill Kolb, Jr. Subaru. I'll be recommending them to everyone I know.

jwcarlucci

Dec 28, 2015

Went into Bill Kolb Subaru intent on purchasing my first car. I had spoken with Holman previously, and he was immediately amiable, prepared, and helpful. He spent hours with me going over my needs and desires, test driving a vehicle, and making sure I had every base covered. He helped me find a car that met my needs, fit my budget, and even had many of the bells and whistles I was hoping to get. I had a great experience thanks to Holman, and Paul as well who helped me go over some additional financial information. Bill Kolb Subaru has a new loyal customer thanks to these two!

Michael

Dec 28, 2015

Sam Texler is a terrific & knowledgeable salesperson. He along with the whole staff are easy to get along with, accommodating & friendly. The leasing process was easy. Will definitely recommend Sam & the Bill Kolb Jr. Subaru dealership to all my friends.

PeterM

Dec 26, 2015

I just picked up a newly leased 2016 Legacy just before Christmas. This was the second lease from Bill Kolb and the overall great experience was just like the first time 3 yrs ago (2012 Impreza). I cannot say enough good things about Howard and Ross who were very friendly and went out of their way to make me feel like family. This is the only dealer I have dealt with that was very honest and up front with their pricing and service. Fortunately this dealership is only a few miles from home, but I would have no problem driving over 2 hrs to buy a car from them. You are treated fairly without all the various tactics you come to expect from any salesperson. I will definitely be returning again in 3 yrs to pick up my next Subaru.

Dean1413

Dec 26, 2015

Had great experience at bill kolb Subaru thanks again Ross for all your patience and working for the right numbers for me and taking the time to explain everything in detail. Dean

David007

Dec 24, 2015

This was my family's fifth Subaru from Bill Kolb. I can't imagine going anywhere else. There was no hassle. There was no pressure. There was no anxiety. Just a friendly, relaxed, enjoyable experience. Stuart Lesser (sales) is a gem, straight talking and sincere. Paul Spiegel (finance) got me remarkable terms on a loan. Any time I've brought a car in for service, I felt leaving that I received good value for my money. No surprises, no add-ons. I can't say enough about this place. Buy your car here, you won't be disappointed.

Newlegacyowner

Dec 24, 2015

My father and I drove an hour to make our appointment at Kolb to purchase a 2016 legacy. The salesperson we had our appointment with wasn't there, and our backup, Rich Knel, wouldn't see us because he had another appointment in "30 minutes." After being shuffled around for several minutes from person to person, one nameless salesperson with glasses met us outside and showed us one car. He then walked us across the street to another lot and showed us two more, batted away our questions and walked away and returned to the office. We were left standing in the rain across the street. We left and drove 15 minutes to Ramsey and bought a new legacy without a problem. Don't bother with Kolb, because they don't treat you with any respect. They literally left us standing in the rain.

Wyke1980

Dec 24, 2015

Just purchased a new 2016 forester. Our sales associate Howard Bonfield was helpful, knowledgeable and allowed us the time to make the decision that was right for us. Lots to choose from in a welcoming environment. I would recommend Howard and Bill Kolb to anyone!

Paula - 5th Subaru

Dec 23, 2015

Was time to sell my 2005 Outback and was aware how much in demand the 2016's were and many dealers would not even take orders.. I was very pleased with Bill Kolb Jr. dealership. I was amazed at how busy it was and how many sales associates were available and that they actually had cars to test drive. My sales person, Sam Texler, was very friendly, knowledgeable, and responsive to my questions. Got the color I wanted as a first choice. Took over two months, but this was to be expected. Sam kept in touch to let me know status. Sam came in on his day off to deliver the car as needed the car a day early and carefully familiarized me with the vehicle. Never felt rushed or pressured. I would highly recommend this dealership!

jaxson174

Dec 23, 2015

This was my first new car purchase at Bill Kolb Jr. Subaru, and I was extremely pleased with the entire sales experience. Howard Bonfield was my salesman, and his knowledge and experience with the Subaru model lineup led me to purchase a 2016 Outback Limited. Howard expertly handled all of the transaction paperwork (which included a trade) and on delivery day, he spent much time showing me the operation of the vehicle's many features. My car buying experience at Bill Kolb Jr. Subaru was excellent and I would highly recommend them, and Howard Bonfield, to anyone in the market for a new Subaru.

Michaelgbaron

Dec 23, 2015

My wife and I came to Bill Kolb Jr. Subaru and had an unexpectedly pleasant experience. We dealt with Howard Bonfield who was kind, honest, extremely knowledgable, and understood our needs. There was absolutely no pressure at all to make any kind of decision. Howard was patient with our process, questions, and took us on three separate test drives which were thorough and downright fun. There were no surprises with pricing, which was more than competitive.Howard is a true gentleman and professional, and represented the dealership as well as anyone could do.Paul Spiegel handled our financing, and kept the process both simple and informative. There were no surprises, and he made the process very quick and easy to execute.If you want to buy a Subaru - whether it's new or used - please visit Bill Kolb Jr. There's no other place to go for this car in the New York Metropolitan Area.

cfernandes610

Dec 22, 2015

I was pleasantly surprised at how well the whole buying experience was with BKJ Subaru. Howard listened to what I was looking for in a car as well as my budget, and set me up with the perfect car. I never felt pressured, and felt like I was in good hands. Everything was explained perfectly to me. I went to a few different dealerships of other brands and I have to say I felt like Howard was the first person to listen to what I wanted and was totally willing to work with me.

Ozma738

Dec 21, 2015

We now have a third pre owned Subaru from Bill Kolb Subaru. Their staff are educated, patient, and well versed in their cars. There is a large selection of cars and there is no price haggling. Our salesman, Steve , is very outgoing, informative, and eager to show you any vehicle you want to drive. We have all of our cars serviced at Bill Kolb as well. They do a wonderful job!

YT

Dec 20, 2015

I had the pleasure of working with Neil Turnbull. He was very helpful and got me a good price on my trade in. I am so happy. Thank you for Bill Kolb Jr. Subaru !

Yessie674

Dec 18, 2015

I got a 2016 WRX from Larry. Wonder person. Very friendly and knowledgeable. There was hardly any negotiation. I expressed what I was looking for and he made it his business to deliver. This my 2nd Subaru from this Dealer. Trust that in the future I will be back. ...

rlevitt5150

Dec 18, 2015

After waiting 6 weeks for my car to come in, the car arrived with wrong color interior. I was then told the replacement vehicle would take 6-8 weeks to arrive. After 8 weeks with no car to be seen the dealership could not tell me why the car was late or when it would actually be arriving. I cancelled my order and my money was returned promptly. This was the only part of the experience that went smoothly. After a couple weeks the owner of the dealership came in to my business to talk about my experience. I told him my story and explained that I could not buy a car from his dealership and thanked him for my time. He then told me I was not being fair with him and I had to explain to him point for point how his employees failed. A couple weeks later the owner showed up again and again told me I was not being fair. He then told me that his dealership does business with my employer and not buying a car from him would be a silly reason to lose the account. I told him this was completely unprofessional, inappropriate and a disgusting negotiating tactic. WORST DEALERSHIP EVER!!!!

jacob 63

Dec 17, 2015

This was by far the best experience I have ever had buying a car-and this is my 34th year driving. Howard Bonfield was terrific from start to finish-polite, patient, and informative. At no time and in no way whatsoever did I feel in any way pressured or pushed to make a deal. I couldn't be happier with the experience, and the salesperson, I worked with. I would-and-will-recommend Kolb, and specifically Howard, to anyone looking for a new car.

Lisa H

Dec 16, 2015

This was by far the easiest and most pain free car buying experience I've had. I dealt with Sam Texler and he was both professional and friendly. I never felt pressured as in previous dealerships and Sam never once said the typical "what can we do to put you in a new car today"!

rose anne 48

Dec 16, 2015

i live in nj but I drove to ny just to deal with howard bonfield..he was very professional and informative.. he was excellent! I would recommend him to everyone.

addyjim

Dec 16, 2015

I found Howard Bonfield, John Lyons, Jr. to be extremely knowledgeable in helping me choose my Subaru. They were patient in explaining all the details of the car and its operation. Dan was most helpful in giving a review of the operation of the vehicle. It was the most pleasant experience I have ever had when purchasing a new car. I would definitely recommend your dealership to my friends. Thanks to all!

rusty

Dec 15, 2015

I had the pleasure of working with Larry Annunziato on Saturday, Dec. 5th. He was great from the moment he introduced himself to myself and my son and was very knowledgeable throughout our conversation. I was very pleased with the deal on my new lease and highly recommend Larry to anyone looking for a Subaru. Sincerely, Maryann Hanneman

rusty

Dec 15, 2015

I had the pleasure of working with Larry Annunziato on Saturday, Dec. 5th. He was great from the moment he introduced himself to myself and my son and was very knowledgeable throughout our conversation. I was very pleased with the deal on my new lease and highly recommend Larry to anyone looking for a Subaru.Sincerely,Maryann Hanneman

VINCE D

Dec 14, 2015

Dealt with Sam T. at Bill Kolb he was beyond expectations and I couldn't ask for better or more.What a positive experience it was. Hope this will be a lasting auto relationship.

Chefgq59

Dec 14, 2015

I met Stuart immediately and he was very knowledgeable about his product! He made us feel comfortable and created a trust between us! I would definitely tell friends about Him!

Big Subaru Fan

Dec 13, 2015

I purchased a new Forester from Bill Kolb Jr, in 2009 and as we were completing the purchase, the "Finance" guy pushed a service contract on me and used the phrase, "you have nothing to lose". The contract, sold through Signet Financial Corporation, was for 6 years/80,000 miles. After, 6 years, if maintenance that this contract covered was not used, I was supposed to get back the $1,795 I paid. Well I did not need maintenance as I would expect with a Subaru but it turns out that Signet went bankrupt. So, I guess that I did have something to lose. If the finance person did not push this maintenance plan, I never would have purchased it. My wife purchased a leased Tribeca in 2011 from this dealership as well and I have spent over $6,000 in service on my Forester (that is another story). When I deal with a dealership, it is all about trust and integrity and with this experience with Bill Kolb Jr., they have lost both. The dealership has offered me $250 credit for service and $250 towards a new car. To me this is an insult. I wonder how many other customers have purchased these same maintenance contracts and are unaware they won't be getting their money back. I will continue purchasing Subarus but not from this dealership.

fran

Dec 13, 2015

This is our 3rd Subaru and our second purchase at Bill Kolb. Steve Conner made sure that everything went smoothly. He answered all of our questions thoroughly and was very patient in helping us find the right car. Marty was also knowledgeable and helpful in arranging financing. Our experience was hassle-free and we recommend Bill Kolb without reservation.

dd

Dec 12, 2015

We are now on our 3rd (soon to be 4th) Subaru and counting. Ross Kelter could not have been nicer. In fact, we picked up our blue Forester on Monday and ordered a red one the same day. We had not purchased from Bill Kolb before, but shall certainly return in another 12 years, when we expect we might be needing a new one!

dd

Dec 12, 2015

We are now on our 3rd (soon to be 4th) Subaru and counting. Ross Kelter could not have been nicer. In fact, we picked up our blue Forester on Monday and ordered a red one the same day. We had not purchased from Bill Kolb before, but shall certainly return in another 12 years, when we expect we might be needing a new one!

Freewheel

Dec 12, 2015

Been a customer for 14 years give or take. Walked in after being disappointed by many other dealers, met Stu and Sam and haven't left since. No pressure sales with people who actually listen and look out for your best interest. Service department is great. And management gets how valuable customer loyalty is. And now with the return of Marty, even the financing part was a pleasure. Thanks guys

paul w

Dec 12, 2015

Wonderful dealing with Bill Kolb Jr. Subaru. Staff is very knowledgeable and helpful. From the test drive to delivery the were a pleasure to deal with. Sonny was the salesman and he was good to deal with. They spent a long time going over the new features in the vehicle. This is my 5th Subaru we have purchased from Bill Kolb.

Sy1938

Dec 12, 2015

Sales rep. Spent over 2hours on a test drive explaining all the new features. On the Outback and how it was an improvement from my 2009 Outback.. I was sick on the day of delivery ;the salesman, Gary Mendelson, personlly delivered the car to my house in Westchester and picked up my 2009 Outback.

Outback2015

Dec 10, 2015

We bought our first Outback here in 2001 and returned 15 years later to the same dealership and the same salesman, Stu Lesser. We had a great experience with Stu the first time around and we loved our Outback. Coming back to Bill Kolb when we were ready for a new one was a no brainer. It was quick and easy and the new Outback is awesome!

CJK

Dec 9, 2015

Having had 3 Subaru Outbacks, I knew what I wanted. I was very pleased with Bill Kolb's dealership. I was amazed at how busy it was and how many sales associates were available and that they actually had cars to test drive. Our sales person, Richard Knel, was very friendly, knowledgeable, and responsive to our questions. We ordered a car that day. It took almost 3 months to get it, but Richard kept in touch to let us know its status. When we picked it up Richard carefully familiarized us with the vehicle and went over all the paperwork. We never felt rushed. I would highly recommend this dealership!

Got boost?

Dec 9, 2015

I would definitely recommend you buy cars here! The sales rep Howard was very helpful and also got me a good price on my trade in. Love my new car!!!

John W Jones

Dec 8, 2015

I have nothing but great things to say about Howard, Paul, and the rest of the Sales, Finance, and Service teams at Bill Kolb Jr. Subaru. I would recommend the dealership and the brand to friends and family, and I would not hesitate to return for a second purchase. The dealership has earned a reputation built on solid customer service, fair pricing and policies, and honestly I have great faith in everything they represent. They've got a solid customer in me, and they've earned my loyalty.John W JonesOssining NY

Trekkie

Dec 8, 2015

I recently bought my 2015 Subaru Crosstrek at Bill Kolb Subaru. I was so impressed with the attention and service I received. The price was right, the car was prepared well and quickly and the financing process was completely explained. I highly recommend this dealership. They have obviously made customer service a top priority.

Page

Dec 7, 2015

We had great help from two salesmen, and everything from purchase to registration happened smoothly and quickly. No pressure, good information, and in the end happy customers.

Bob Holowach

Dec 6, 2015

I have been dealing with Sam for many years and I always have a great experience. Thank you again for a beautiful car.

Lorraine

Dec 4, 2015

After much research and deliberation I finally decided to buy Subaru. I was drawn to Bill Kolb Jr. Subaru dealership because of their no haggle policy. Their prices were well in line with what I expected.Dealing with Ross Kelter was a pleasure. When I spoke with him on the phone before going in, he was calm and took time to answer my questions. When I went in for a test drive, he was patient and knowledgeable, taking the time to inform me on the car's many features and benefits. There was no rush, no pressure to buy, no hidden costs, no surprises. Marty Shuvall was helpful with the financial end of our dealings and again no pressure, no hard-sell just patient and polite answering any questions I asked.I would definitely recommend Bill Kolb Jr. dealership and specifically Ross Kelter.

Puganator

Dec 1, 2015

It was a nice experience; even with a two year old. I did not feel pressured to buy and it was a pleasure to deal with a salesman that can actually make a sale without wasting your time with going to a manager. The pickup went smooth as well, once again with a two year old.

Anne Schrader

Dec 1, 2015

I bought my first Subaru this weekend. Three salespeople assisted me. All three were wonderful, caring, and so helpful. Sam explained everything to me about the buying process and we went for a test ride. I bought the car we test drove. Then when I returned to take the car, Larry thoroughly and patiently walked me through each feature of the Impreza. He assured me he would be there to answer any questions I may have. He and Sam were a wonderful support.

carol

Dec 1, 2015

on my third lease with this dealership and this was the best experience by far. Neil was excellent, very helpful and attentive. entire staff is friendly and i would recommend this dealership.

author01

Nov 30, 2015

Bill Kolb Jr is such a pleasant, no-nonsense dealership. I appreciate the honesty, straightforwardness and no-haggle deal making process. Howard Bonfield was great to work with. This was our second purchase and I definitely plan to go back.

Tappantom

Nov 30, 2015

Excellent as always after 15 years and nine leases. First , an Outback, then 2 Foresters, 2 Impreza Sports, a Legacy, an Impreza Sport for our daughter, And 2 Crosstreks.Love Stu and Subaru.

JaneS

Nov 29, 2015

I new I wanted a Subaru as my next new car. I was in the touch with one of the salesmen, Holman Cano, before the actual visit. When I arrived Holman showed me couple of new Subarus, explained the differences between Crosstreck and Forester and joined me for a test drive. I put deposit on my new Forester the same day and drove it home couple weeks later.Everybody in the dealership was very professional, knowledgeable and helpful. I had very nice experience and would recommend the dealership to all my friends.

Mr.Subaru57

Nov 29, 2015

I had a very positive experience in buying my new car from Sam Texler at Bill Kolb Jr. Subaru. He was patient in answering all of my questions. He was very knowledgable about the car. He was very organized taking me effortlessly through all the steps involved with selling my car and buying the new car.

NewToSubaru

Nov 28, 2015

I walked in with an idea of what I wanted but left with something that fit me perfectly. Howard was knowledgable and helpful. I have never owned a Subaru before and now I'm regretting not getting one sooner.

cocoa52

Nov 27, 2015

My entire experience with Bill Kolb Subaru was positive and stress-free. From the moment we walked in, to the moment we drove off the lot, we were treated respectfully, professionally, and given Personal attention to all our needs and questions. Our salesman, Ross, Was patient and very knowledgeable. At no time were we pressured by anyone. In fact all the staff at this dealership were polite, helpful, and attentive to our needs.We fully intend to recommend this dealership and, at some point, will probably return for another car. Thanks Ross for all your help In making this the most pleasurable car buying experience!

diannemtp

Nov 27, 2015

John was not our salesman, but did all the paperwork when we picked up our new-used car.He made sure that we understood all the papers we were signing and patiently answered a million questions. He was extremely knowledgeable and very pleasant.The entire Bob Kolb dealership makes you feel like family.

edna0806

Nov 25, 2015

My husband and I really enjoyed the hassled-free buying experience. Our sales person, Stuart Lesser, was extremely attentive and very helpful. He was, straightforward, organized and explained everything to us in detail. I would definitely recommend this dealership and Stuart as the sales person.

FreddyP35

Nov 24, 2015

Amazing customer service, they were able to answer all my questions and they called regularly to keep me updated it was such a stress free process. I couldn't be happier with my Subaru. Special thanks to Holman.

mikecycle

Nov 23, 2015

We have now leased our 2nd Sabaru from Bill Kolb Dealership. they are friendly, attentive, and not pushy in selling or leasing a new or used car in my opinion. The salesman we have used, Howard Bonfield, is knowledgeable and answered all our questions; giving us ample time to discuss and evaluate a potential lease rather than purchasing a vehicle. There are quite a few salesmen in their show room and I was impressed with how many customers were being assisted on a pleasant Monday afternoon in November. I would definitely recommend this Dealership to a friend or family member.Michael B.

Meganf62

Nov 22, 2015

I had a great experience leasing my first Subaru. Everyone was very patient, friendly, diligent, and helpful. They were able to answer all my questions. While waiting for my car to come in, they called regularly to keep me updated.

Rosemary Delgado

Nov 22, 2015

this was my second experience with Ross Kelter at Bill Kolb Subaru. He is helpful and straight forward. My experience both times was smooth and stress free.

Barry Moskowitz

Nov 20, 2015

Bill Kolb Jr. Subaru made buying our Subaru Legacy a smooth, even enjoyable experience. A friendly and knowledgeable staff. I would definitely go there again.

car rate

Nov 19, 2015

Our new Town and Country van is the third car we have purchased from Sam at Bill Kolb, the first two were Subaru's.Great value, easy shopping experience definitely recommend.

westchester

Nov 19, 2015

I came into this dealership after working with them online. Howard Bonfield was my sales person and he was very straightforward, very helpful, and made the whole experience smooth and pleasant. Selecting a car and buying it can be stressful, but this dealership and Howard made it as pain free as possible. I just picked up my new Impreza yesterday and Howard was thorough in explaining its features and making sure I was comfortable with it before I drove off. I'm looking forward to driving this car and working with Howard in the future.

LegacyGuy

Nov 19, 2015

These Subaru's are great cars......They almost sell themselves but Howard Bonfield makes the package an experience you could never imagine. The entire transaction was seamless and his knowledge of the entire lineup is without flaw. This is my first "Subie" and I couldn't be happier. If you go in around lunchtime you might be treated to White Castle burgers and fries......Worth the visit!!!!

crenst1091

Nov 18, 2015

I couldn't be more satisfied with my lease agreement on Subaru Legacy through the Bill Kolb dealershipin Orangeburg, New York. It was sales consultant Howard Bonfield that worked to arrange this lease for me. Howard is a professional in every sense of the word and beyond. He clearly knowsand believes in the Subaru product He is completely familiar with all aspects of this dealership andthe process of buying and leasing vehicles through them. Howard is friendly, courteous, polite and patient. He made the transaction an uncomplicated and stress free experience.

debi

Nov 17, 2015

I RETURNED TO DRIVING A SUBARU AFTER 6 YEARS WITH GENERAL MOTORS CARS. SAM TEXLER WAS WONDERFUL! HE WELCOMED ME BACK TO THE SUBARU FAMILY AND EXPLAINED ALL MY MANY MANY QUESTIONS AND CHOICES I HAD CONCERNING THE CURRENT LEASE. I PICKED UP MY CAR, AND TRUE TO HIS WORD WE SPENT THE BEST PART OF 2 HOURS GETTING ALESSON ON ALL THE BELLS AND WHISTLES MY NEW SUBARU COMES EQUIPPED WITH. I ASKED IF I COULD COME BACK FOR A 2ND LESSON AND HE SAID ANYTIME. WHAT MORE COULD YOU WANT FROM A PATIENT TEACHER AND A MANY NOT SO BRIGHT STUDENT.THE ENTIRE EXPERIENCE WAS PAINLESS AND I WOULD RECOMMEND SAM TO ANYONE LOOKING FOR AN AUTOMOBILE. THANK YOU SAM

SubaruGuy69

Nov 17, 2015

After months of searching for the right car to purchase I came to the realization that a Subaru Outback was for me; now all I needed was a dealer with whom would do right by me. We all know subarus sell themselves, but man, some of the dealerships I went to were downright snobbish and reluctant to offer any assistance worth while in my search; "It almost seemed as though they only got up for lunch-breaks," if at all. But, finally the Subaru heavens opened up and here came Bill Kolb Jr. Subaru to the rescue and man, was the let-downs worth it. Not only did they give me time to find what really moved me, they listened, "sorry Dear", they explained, and most of all they waited for me(unlike your high-school sweetheart who disappeared after the first day at college); they gave me time and space. Jeff Weiner and son Dan Weiner, a second generation sales rep. catered to my very needs and then some with patience unrivaled by any other dealer in their class and there ain't many. Communication was at the top of my list when purchasing my car and they gave me lots of it while respecting my space, no pressure here!! I must say over my five weeks of test drives and deliberating Jeff and Dan kept me confident I was going to find that special car and I did. Now it was time to meet the "shark" aka the "finance guy"! Great guy. Paul was with me through the process from beginning to end catering to my wallet which is connected to my heart, "sorry Dear". The process of financing could not be easier, he talked, I listened, I talked, he listened. Great Job guys! "I'll be back"!J. Beth

juliebeannn

Nov 16, 2015

I had been in the market for a pre-owned Subaru Outback for a few weeks when I came across a few at BK Subaru that interested me. They definitely have the most inventory of any Subaru dealer in our area. I used the "Check Availability" feature on their website and within a few hours, received a call back from Neil Turnbull. We scheduled a test drive for the next day. Neil was a pleasure to work with from the very beginning. We looked at a few cars in the lot and Neil was very patient, answering any questions we had about the cars. We decided on a 2010 Subaru Outback Premium. Neil also helped us through getting our car appraised for trade-in and the negotiation went very smoothly. We really liked that the dealer salaries all their employees so there isn't the usual back and forth, haggling process. Overall, Neil and everyone else we encountered at Bill Kolb Subaru were great and we'd highly recommend this dealer, and Neil to our friends!!

Nyack Customer

Nov 16, 2015

This is our 4th car from Bill Kolb and 2nd Outback. Dealing with them was straightforward and courteous - It was a fair deal all around.

PKDJ

Nov 16, 2015

Our overall purchase experience of a 2016 Subaru Forrester at Bill Kolb Subaru was outstanding, with the possible availability delay of the vehicle we wanted at the time of sale, which took roughly an additional 4-6 week wait, through no fault at anyone at the Dealership. And when the vehicle did arrive, it was our alternate, not our first choice of color. Non withstanding, the entire sales and customer support experience at the dealership was tremendous, starting with our Sales Consultant, Stuart Lesser, with a tremendous assist mention to a newly employed representative, Mr. Weiner, who ably demonstrated the vehicle to my wife and myself. We would not hesitate to recommend and share our positive experience of Bill Kolb Subaru with friends family and associates

StefanC

Nov 15, 2015

From all the dealerships in Westchester, Rockland and lower Connecticut, I think they are the best. They have the have an inventory large enough to find what I needed. When they don't have it in stock, inventory moves usually fast enough, that in a couple of weeks got what I needed. The prices are reasonable most of the time, to the point that you can count on it.The sales team is nice and don't try to pressure you on buying something on the spot. When they could not found a car for me on the lot they ordered one and received it three days later. Prices are low but very little room to negotiate. For people that like a no haggle atmosphere, this is it.All in all a very positive experience. that why is me second Forester bought from them.

KK

Nov 14, 2015

We were elated to purchase one of the first 2016 Foresters from the dealership! It is the second vehicle we've purchased with Howard Bonfield's assistance and both times, with exceptional service. We were able to pre-order the new 2016 from the port and it arrived much before expected! Howard was able to help us out with our plate transfer to avoid additional insurance fees. We LOVE our new car! Marty Shuvall helped us out with our warranty and provided a few laughs as well. A few quick words about their service department - top notch and knowledgeable. They honor their extended warranty and usually find additional issues to fix included in the same deductible price. Although it's a dealership, they're very personable and we usually interact with the same couple of team members.

CORRINE B TERRELL - FERRARI

Nov 14, 2015

My husband and I recently purchased our first Subaru from Bill Kolb Jr. dealership. We were impressed with the amount of time taken and the knowledge of our salesman, Sonny Ripps. As well as taking us for a real test drive, Sonny took the time to not only speak with us about the Outback, but to also take us on a tour of the service department. We were equally impressed with the cleanliness and organization of this area. Sonny kept us constantly informed and updated, about the arrival of our new vehicle. When it was time for pick-up, he spent as much time and even more, going over every detail of the technology that makes the Subaru Outback the vehicle it is. Since driving off the lot of the dealership, Sonny has made follow-up calls, to insure that we are enjoying our new vehicle and that all is well. He has reminded us each time, to call should we have any questions and/or concerns. Our car buying experience at Bill Kolb Jr. Subaru was the best we have ever had and Sonny Ripps is truly a superior salesman!

Happy customer

Nov 13, 2015

I enjoyed purchasing my new Subaru Cross-Trek vehicle from Bill Kolb.Jr. Subaru in Orangeburg, NY. I admire the professional demeanor of the staff and the cleanliness of the premises. There was no haggling and no unexpected changes to a fair price. I particularly enjoyed meeting Howard Bonfield whom I think personifies a perfect salesman.

schultziek

Nov 12, 2015

My husband and I recently purchased our first Subaru from Bill Kolb Jr. dealership. We were impressed with the amount of time and knowledge the sales, finance, and maintenance team pours into each new customer by literally going over ever bit of information concerning the sale, finance, and maintenance of our Forester. Sonny took the time to understand our needs, wants, and then after our purchase explained every detail of our car. Paul was very helpful and put us at ease when it came to financing our new car. We NEVER felt intimidated or lacking understanding during the whole process. And if Johnny works on your car you know you're in great hands. Thank you to this dealership. Even for a New Jersey resident, the additional 20 minutes to go there were well worth it!

subarustar70

Nov 11, 2015

I don't have a lot of time so this is short. Howard knew what we needed, showed us the options, found us a great deal and handed us the keys. Perfect. thank you Howard.

Mitzy

Nov 9, 2015

My online research to find a Suburu that was right for me led me to Bill Kolb. Once I drove the Outback, I knew it was the best car for me. The sales staff was helpful and pleasant to deal with and happily I drove my Suburu home the next day. Thank you all for your smiling faces and expertise.

CTFlyer11

Nov 9, 2015

Friedndly and professional staff, no hassle pricing, and a very fair valuation of my trade in. I couldn't ask for more in regards to buying a new vehicle. Ask for Howard, it was a pleasure working with him, he'll take care of you.

Jjrodriguez1992

Nov 8, 2015

I was having problems at a previous Subaru dealership due to their lack of customer service. So I called the bill Kolb Jr Subaru they took my family and I right in customer service here is amazing here. They made sure we always were alright got us coffee when needed. I was rolling payments over From a previous car that I had to get rid of due to lack of space. This dealership works wonders I always had a problem trying to get approval from a bank due to the negative equity I had on the car. The managers and salesmen promised and made sure I left with a brand new car and that's exactly what had happen. I'm so excited to be in a new car thank you Bill Kolb jr Subaru for taking care of my parents and I we will be back! I highly recommend you come here for ANY car needs!

Wally59

Nov 7, 2015

Mr Ripps was competent, friendly and thorough. He was patient as he instructed us in all facets of the car's ins and outs. He was knowledgeable , enthusiastic and respectful.

John Sunkenberg

Nov 7, 2015

This is the third Subaru I have purchased from Bill Kolb. Everything went well and no problems with the transaction. Howard Bonfield was very helpful and helped me with the new car controls. I will purchase another Subaru in the future.

david 52

Nov 7, 2015

I went to Bill Kolb Subaru on the strong recommendation of a trusted friend. Well I made the right choice! I had no intention of buying that day. But with the help of Sam and the great deal that they put together for me. Not only did I get a Subaru that day, I got a brand new one for less then I had priced 2013 used Subaru at SEVERAL other dealers. Love the car! cant say enough good about the dealer!

FrankR

Nov 7, 2015

I was impressed with Neil Turnbulls knowledge and candor. His personality meant that I didn't feel pressured to buy.The lineup of used cars meant that I had a great choice of vehicles in the price range that I could afford. A very good experience overall .

Dr Jimbo

Nov 6, 2015

2nd car purchased from Bill Kolb Jr . Sonny Ripps was our sales rep both times , He is very knowledgeable and spent lots of time with us to get us what we wanted . No pressure sales ,great price , nice peop

WRX3515

Nov 6, 2015

Found through different sites and originally did not have "the car." While still searching dealerships online I was kept up to date on incoming vehicles. Clear communication in both directions allowed me to show up to the dealership days after it arrived in stock from Japan via Boston. Clear notes from Mr. Knel had trade in insurance and even better financing done with little effort on my part. Three or four years I'll be contacting them first if I'm in the market for another new one.

the Swim whisper

Nov 5, 2015

This is my 11th Subaru purchased or leased. 10 of them were Foresters. The last ten cars were sold to me by Stuart Lesser. He has taken great care to make sure that each purchasing experience was painless. Stuart really knows his stuff and was always able to answer any questions we had about options. He listened and made suggestions never forcing us to make a purchase or buy something we weren't really sure of. He always took care of all of our needs and explained everything very carefully. We never felt like he was to busy to work with us. Stuart always offers us a cup of coffee or tea or hot chocolate. Even after some many Foresters he always offers us to test drive the new models. I will continue to recommend Bill Kolb Subaru dealership to my friends.This is a first class dealership that truly has the customer in mind!

yuss18

Nov 5, 2015

I always anticipate friendliness, good service, professionalism, and attention to detail. I have been a customer of Stu's for 25 years and never disappointed.

Jaybar174

Nov 5, 2015

This was the most easiest, stress feel car buying experiences I ever had. Holman Cano was patience, kind and understanding. He took the time to explain everything and answer every question that my family or me had. I never felt pressure to buy anything and I would do business with this dealership again. The dealership itself is small the salesmen that are there are very helpful and nice and make you feel welcome. So glad I when to this dealership.

Ckorth

Nov 5, 2015

I consider myself a pretty extensive reviewer, so before I even went in to look at a 2016 Subaru Outback I had already been to a few other car dealers and spent too many hours (in my wifes opinion) looking at different makes and models before deciding on a new family cruiser for my wife and I, +1 new addition. Before deciding on purchasing the car at Bill Kolb, I had been to two other Subaru dealers and contacted about four others. Some dealers offered a slightly better price (within $200, accounting for fees and taxes) but none offered as good of a value for my trade in. Not only did they offer a great trade in price (which was within the range I was expecting per Kelly Blue Book pricing), but even after waiting the 2 and a half months for the Outback to arrive they stood by the trade in value. I was left impressed not only with the way the dealership did business, but also with my salesperson Howard Bonfield. When we initially went in to look at the car he was very clear on the expected wait time (2-3 months at the time of purchase) and he answered all of our questions and provided a very thorough test drive. I felt comfortable with my purchase and comfortable with the dealer.On the financing side, Subaru was able to offer a very competitive interest rate and Marty was not pushy on the added features, which I appreciated. He gave the information relevant to make my decision.

the_dee_man

Nov 4, 2015

Stuart took care of all our needs and explained everything very clearly. He took us on a test drive of several models and we found the vehicle that worked best for our budget. We would recommend him to any of our friends/relatives in the market for a new car.

Rimma_920

Nov 4, 2015

I purchased a 2013 Subaru Legacy on Saturday, October 15, 2015. I had to buy a car over that weekend, so my daughter and I were shopping for a small SUV or other AWD car (I was not even sure what I wanted -- greatest challenge for dealers, I think). On that day, we visited four dealerships in Yonkers and New Rochelle and by the evening, I doubted that we would ever find anything. Finally, at the end of the day, we came at the Bill Kolb Jr. Subaru and saw that the dealership was super busy. However, a minute after we came in, a young sales consultant approached to us and really impressed me with his courteous manners, highly intellectual yet simple style of communication and willingness to help me. He helped me to make a choice and showed all the vehicles that would fit my budget. Despite late hours, he offered to test drive all these vehicles and gave detailed explanation of differences between them. Unlike other dealerships that we visited on that day, he had all the information handy and didn't have to "consult the manager" or "look in the system". He also offered coffee and tea and even hot chocolate top my grandson. I am really grateful for this wonderful experience that resulted in the purchase of my beautiful car that I enjoy very much. Thank you very much!

Rolling on

Nov 3, 2015

I walked in, sat down and Howard took care of all of my questions and helped me with of the details! This was my first car that I bought alone. Howard made me feel secure with my choice. My best friend has a new Subaru that he loves. I took his advice and put my trust in a pre owned Subaru!!!

Bob & Pat Walsh

Nov 2, 2015

We made sure we dealt with Stuart Lesser our second time around. This is our second Subaru in 2015. As usual, Stuart was informative, professional and a pleasure to deal with. We would definitely recommend him to anyone wanting to purchase/lease a Subaru!

ghjkl;ii

Nov 2, 2015

Just really easy to deal with. From the moment i entered the dealership to the time i drove off the lot with my new impreza the enire offcie just made my purchase as easy as possible. Excellent service and attention to detail. The follow up post purcahse also has been grea.

danlee123

Nov 1, 2015

Stuart was extremely professional and helpful with our used car purchase. Would definitely return to purchase another car from him. He made our buying experience very stress free.

Meg2016Forester

Nov 1, 2015

The lease on my Honda Accord was expiring soon, and I had been considering an AWD Subaru since last year's winter was so bad, and the forecast for this year isn't much better. I came to Kolb on the recommendation of someone in my office, as well as a family member; I was very pleased with my salesperson, Howard, who asked what I was looking for in a car and took me on a test drive in the Forester. He was very knowledgeable about the car and able to give me lots of details. I was impressed with the car, and we agreed to a fair price for the lease. Howard returned my phone calls promptly and was very organized with all the paperwork. He says he will be available to me for any questions or problems even after the sale, and I believe him. So far, very happy with my new 2016 Forester.

jtfrankel

Oct 31, 2015

Fantastic experience as always! I love doing business with Stuart Lesser. This is the fourth time buying a car from him/Bill Kolb and I'll definitely be back again!

Carguy456789

Oct 31, 2015

Sonny was a great car dealer who took the time necessary for me to feel confident about buying from their dealership. I would highly recommend them and plan on going back for another car.

lhf

Oct 28, 2015

Stuart Lesser, our sales consultant, was knowledgeable about the Legacy and was able to answer all the questions we had. His pleasant and professional manner made our buying experience at Bill Kolb, Jr. Subaru delightful.

mistercarguy

Oct 28, 2015

We had been looking at Subaru for a while. My friend bought a CrossTrek and loved it and his son bought a WRX and he had great things to say so the marque was on our radar. We called or checked on line looking for a manual transmission car and found a Premium CrossTrek at Bill Kolbe Jr Subaru. We emailed our interest on Monday and their response was immediate. Their price was, quite frankly, lower than we expected and their loan rate was lower than we could get at our credit union. Wow! We decided to go in the next day to make the deal and when we arrived, our new car was front and center. The salesman - John - greeted us quickly, showed every feature of the vehicle. He took his time and answered every question, taking his time to make sure we understood the many unique features of the CrossTrek. We sat with him to do the paperwork and then with the low-pressure finance officer - Paul - to finalize the money. It was actually an enjoyable experience - none of that typical car dealer nonsense.I ordered a five accessories and was surprised at the substantial discount they offered - including installation. The salesman suggested a couple of places for lunch and sent us off while they completed the work.We arrived at the dealership at 10:30AM - made a deal, got a loan, had several accessories installed - we were on our way home in our new Subaru by 2:30PM. Easily the best car buying, no haggle, high touch experience in nearly 50 years of driving.Highly recommended dealership.

FDGB

Oct 27, 2015

After family purchased Subaru's from two other dealerships in Westchester, my satisfaction with Bill Kolb Jr. has been the best. The other dealerships did not have the stock, nor the desire to make the purchase of a vehicle smooth and easy. Rich and Joe had the options available, and made the purchase easy! This is the place to go, even if you have to cross the TZ bridge.

1999Forrester

Oct 26, 2015

My husband and I truly appreciated our experience at Bill Kolb Jr. Subaru, largely because of Holman Cano's personal service. We had spoken to him on the phone prior to driving there because this dealership had the exact car we had been looking for. When we arrived, he was busy with another couple but made the effort to let us know when he'd be available (which was soon). In the meantime, he asked another colleague to show us the car so we weren't just standing around. Also, being 8 months pregnant myself, he was very cognizant of that 'state,' and made every effort to always make me feel comfortable. The car was exactly what we wanted and we were very pleased to have finally found the right one. When we did sit down to talk about all the logistics, Holman was very up front about any fees or costs associated with the sale and had answers for any questions we had. He also coordinated all the various departments to be working on our sale collaboratively so we didn't have to be there any longer than necessary. Finance was a breeze and by the time we left there to go to the waiting room, we hardly sat down and their service department had already cleaned the car and gotten it ready to drive off the lot. Holman still walked us through each and every feature of the CrossTrek, making sure we had as much information possible before heading out. It was a very pleasant experience overall. He even took a photo of us in front of our new Subaru. We'd definitely go back there again and would highly recommend Holman as a trustworthy, honest, informed salesman.

BRaab914

Oct 26, 2015

This was my first car purchase alone. I usually had my husband with me but this was a spur of the minute decision to go and look at a forester. This dealership and the salesman are so helpful that I sat down and bought the car. From explaining the car to the test drive to picking it up, it was perfect and thorough!

asn410

Oct 25, 2015

Kolb was the 3rd Subaru dealership we had been to in the last two years as we had considered Subaru before over the years, but never bit. Howard Bonfield was extremely knowledgeable and gave more information than any of my prior visits to other subaru dealerships. Howard was very professional in his sales craft. Kolb had the car ready within three hours and that included installing a remote car starter. We will purchase from Howard and kolb again.

Chris Cirrone

Oct 25, 2015

This car purchase was very straightforward compared to others I've made. Howard was very polite, calm and informed. He was very organized and tried to get us on our way as soon as possible.I would recommend him highly.

RangersfanDDS

Oct 25, 2015

My initial contact was over the phone, which was handled professionally and efficiently, Billy, John and Marty walked me through the process and put together a car and a financial plan for me based on my specifications and requests. The price was the best in the New York area and the service was great. They are open until 9 PM, so I was able to stop after work, John had everything ready. There was no additional pressure, what I was told over the phone and internet is what I got. John showed me how to show all the features of my new Suby, and I was on my way. Highly recommended.

Crosstrek owner

Oct 23, 2015

I came looking for a better trade-in price for my 2006 Forester. I had no intention of buying a new car; in fact, I didn't think I could afford one. Howard came up with an offer I couldn't refuse (just like the Godfather!) He got me an excellent trade-in price and a fabulous 1.9% APR. He was extremely helpful in showing me the new features on the car, set up my phone and contacts list, even programmed in my favorite radio stations. Buy a car from Howard Bonfield at Bill Kolb Subaru!!!

chrys papadopoulos

Oct 20, 2015

I just bought a 2016 Forester from your dealership last Wednesday and picked up the car yesterday. Your employee Richard Knell was super helpful, thorough and made my whole buying experience simple and seamless. Above all, in addition to his cordiality, he is a guy with intelligence and humor that made the whole experience fun. A very unusual trait for a car salesman indeed. Great dealership. Chrys Papadopoulos Napanoch, NY

Fondy124

Oct 20, 2015

The people at bill kolb are friendly and sincere in getting you the car you want. This was my second go around and I was extremely happy with my wrx purchase. Thanks Sonny and Joe.

Arialle

Oct 19, 2015

I drove up from PA that day and Larry Annunziato was very helpful. The entire staff at Bill Kolb Jr. Subaru was very nice and friendly. I had a wonderful experience buying my first car! I got a great car at a great price with my trade-in. The no-haggle sale made the experience wonderful.

arialle

Oct 19, 2015

Larry Annunziato was very helpful. The entire staff at Bill Kolb Jr. Subaru was very nice and friendly. They were very professional and knowledgeable and honest. Since I drove up from PA, I inquired much about the transaction being done in NY and Larry was very helpful in obtaining the information I needed. I got a great car at a great price with my trade-in. The no-haggle sale made the experience wonderful. The transaction was quick and painless.

Druaz

Oct 19, 2015

I ran away from another dealership in wappinger falls. The staff here and mgmt was very pleasant and helpful. everything was efficient. The Finance guy Paul was very helpful with my needs and continues to help if I need it. Steve the sales guy was knowledgeable and very helpful.

karamia

Oct 19, 2015

I finally bought my dream car! This is not the first car I have owned but it has truly been the best experience ever dealing with a car dealer. My husband an I visited an another Subaru dealer in Queens and within 10 minutes we left running. It was the typical run of the mill meeting. Trying to sell ussomething that did not have everything that I wanted and have uspay additional for items that we did want. When we got to Bill Kolb Subaru it was a completely different experience. The fact that the sales consultants do not work on commission creates a completely great car buying experience. You can truly feel the team work that happens between the employees at this dealership. I would recommend this dealership and especially Howard Bonfield to all my friends! The 2 times that we stopped by we were running very close to closing time, but that did not stop Howard from truly taking his time to helps us out and get us familiar with the new car after hours. Also they love dogs there and everyone has a really great sense of humor which is just a little extra for the already great service!

Lauraandrob

Oct 19, 2015

My husband and I just purchased 2 brand new 2016 cars from this dealership and they were hands down the best. We worked with Jeff,Neil, and Dan. All 3 of them were wonderful. Answered every question...had great customer service..and friendly personalities. They worked hard to find the two vehicles we really wanted!!! Thank you so much for making our car buying experience easy, fast, and enjoyable! We LOVE them! We drove an hour and 20 minutes from Poughkeepsie to purchase from you guys because we heard ho fabulous you were...and Midhudson Subaru acted as if they could not be bothered by us. We will always praise and refer people to Bill Kolb!

Mike72

Oct 19, 2015

My 2015 subaru impreza sport limited is the 5th car purchased from Sam! Great experience with Sam always works with me and gives me best price hands down. Have gone to other dealers and they cant come close to the price and Sams stellar personality. One of the few trustworthy sales people out there.

chrys papadopoulos

Oct 16, 2015

I just bought a new 2016 Forester from Bill Kolb Jr. dealership on Oct. 7, 2015.Their employee Richard Knell is a gem. They are very lucky to have him in the dealership. He was super helpful, thorough and made my whole buying experience simple and seamless. Above all, in addition to his cordiality, he is a guy with intelligence and humor that made the whole experience fun. A very unusual trait for a car salesman indeed. The employees I saw were all polite and welcoming. It is remarkable that the sales people are salaried and do not depend on commissions, hence no haggle-pricing and other funny business. I highly recommend this dealership. Chrys PapadopoulosNapanoch, NY

Dog Guy

Oct 16, 2015

Ross was courteous, completely professional and he took took a great deal of time with me in spite of the fact I was unsure what model I would consider. However, once I found and drove the Legacy and saw all the wonderful features, it was a done deal! I was fortunate that the one on the lot more than suited my needs. Not having to go through the tiresome "negotiating" exercise made my purchase all the more appealing. George BergerPIermont, NY

dallas1

Oct 14, 2015

I had a very good experience at Bill Kolb Jr. Subaru. This was our families second purchase at this dealership. Sam Texler did an excellent job of every stage of the purchase. We had a very good trade-in. All details of the exchange and the pick-up of the new car were very efficient. I highly recommend this car and this dealership.

Fmscott

Oct 14, 2015

I walked into Subaru on an whim to check the possibility of getting a new car. I walked out later the same day with a brand new car. Howard is a true gem. He was so nice I had to ask him if he really was from New York ! Lol very nice gentleman and very sincere. You can tell he loves his job and helping people. True professional, he totally had his act together. If you are looking for a car Howard is the man!

Pkop

Oct 14, 2015

Subaru is probably the safest car on the road today. Bill Kolb Jr. is the place to get a fair, no haggle price and a very good deal. Sonny Ripps just sold us our second car here. We couldn't be happier!

Irisoutback

Oct 12, 2015

Great service and Sam was a great salesman. 5 stars for Sam!!! Best price hands down! 5th subaru and more to come!!! Looking forward to the winter.

Subies

Oct 12, 2015

Our family has been buying cars from Bill Kolb Jr. Subaru since 2002, we just bought our 4th car and a family total of 8 cars. We keep on coming back for great sales and service.

Venkat Parameswaran

Oct 8, 2015

Our experience of buying a Pre-owned Subaru Impreza at Bill Kolb Subarau was a very satisfying one. Kudos go mainly to the Sales personnel, specifically our Sale Rep Sergio Madrid, who left no stone unturned to make it a delight for me and my wife. He was extremely patient, cordial, and showed us the different cars in inventory not once, not twice, but 4 times. Finally he kept the paper work ready for the final signing, and showed us all the features of the car, and offered to help us if we needed anything. Five star treatment, so he deserves 5 stars! Hope our vehicle experience is likewise.

Cmac5678atyahoo.com

Oct 8, 2015

Sales associate Howard spent a lot of time explaining everything about new car, test drive, etc. Very helpful!! Even synced my iPhone to my new car, and did great tutorial on new car l bought so l could just drive away with confidence!!

jcarlos914

Oct 8, 2015

This is the second time I go to Bill Kolb Jr Subaru for a purchase and had another excellent experience. They go above and beyond to make sure I am completely satisfied with the purchase. This time I worked with John Lyons who handled everything from beginning to end with great professionalism. I would absolutely recommend the dealership and John to family and friends.

kenleder

Oct 8, 2015

I researched the Outback on the net and actually visited four dealers.Kolb was the best by far. John Lyons was professional and straight forward.Kolb had the car I wanted, on the lot, at a very fair price. They threw in leather seats as a bonus that I didn't expect. Rick handled the purchase and transfer paperwork painlessly.Looked at the car on Thurs, and drove it home on Sat.I am a team-Kolb advocate...you won't do better.Ken Leder/Manhasset NY

YerDad

Oct 7, 2015

The pricing was transparent and fair. I worked with Steven who was patient, friendly, and knowledgeable. All of my questions were answered. I was welcomed to bring any further questions even after the sale. I would go out of my way to come back to this dealership in the future.

Fiz

Oct 6, 2015

I went to the dealership with no expectations and found many models I was interested in. I worked with John Lyons Jr. who made the experience quick and easy. He was very helpful with all of my questions and gave me good advice on the few models i was interested which helped me choose my car. Got a quick quote of what i would be expecting to pay and was in and out of the dealership in about an hour. i highly recommend this dealership for any Subaru enthusiasts.

JustMotts

Oct 5, 2015

I received everything I wanted in a used car at the price I wanted. They went beyond the extra mile in helping me get what I needed in my car and for the price.. I went to Sam Texler and would only use him again! Great experience.

Nancy

Oct 5, 2015

Went with my cousin, both to purchase new cars, and worked with Steven Conner. From the first inquiry to driving away with two new cars, the experience was so pleasant and easy, and conducted in a very professional yet friendly way. I would highly recommend this dealership, Steve Conner and all its employees.

Robin123

Oct 5, 2015

Could not have been happier with Sam Tesler. He took the time (several visits) to go over and explain how to use the car with all its features plus helping us with the technology.Robin & Dennis F

s and v

Oct 5, 2015

We met Jeff Weiner at the RCC Car Show 2 years ago when we were just "contemplating" buying a car.He was very friendly and informative and not pushy. When we were finally ready to make a move we went back to Bill Kolb and Jeff was extremely helpful and patient. We have purchased both a new Legacy and a new Outback and appreciate the basically no haggle experience.

pwboll

Oct 4, 2015

After shopping around the internet and another dealership. I proceeded to Bill Kolb and look around. I started looking at a demo Impreza Sport. I then waited for a sales person to help and I sat down with Steve Conner. We compared pricing on the sport and then a new base. I returned a week later and we decided on a new base Impreza was a better option. After some back/forth emails and calls I bought the car. Steve was very patient, the numbers were up front in black and white, and Steve explained all my options including leasing.I was introduced to Paul in Finance and he too was very up front and gave me all the info by the numbers and explained everything to me.I did shop at other dealers one of which was closer to my home but I kept going back to Bill Kolb. The deal was very smooth and Steve stayed late on the night of delivery to explain the new car in detail and helped me transition out of my old car to the Impreza.. Great car buying experience.Very easy and friendly dealership.

Sue

Oct 4, 2015

Stuart Lesser was my salesman and Paul my finance guy. They were both outstanding to work with. The whole company is a well-oiled machine and I would highly recommend purchasing your Subaru there!!

santan

Oct 3, 2015

I went in to this dealership after shopping around, met Steven who was very informative and very friendly, gave me a good price and a deal was done. Larry helped me when I picked up the car, was very helpful and knowledgeable about the computer system - thanks a lot. Great experience!

hotrod

Oct 2, 2015

I received everything I wanted in a used car at the price I wanted. Went to Sam Texler and would only use him again! Great experience.

sam

Oct 1, 2015

Just bought car from Bill Kolb Jr. Subaru from Steven conner. He was informative, and a pleasure to deal with. Would highly recommend him and this dealership.

Bill56

Oct 1, 2015

Great experience after going to a few local Subaru dealerships where I live I could not find a legacy to purchase I was told I would have to wait 6 to 12 weeks minimum, I took a shot and drove to Bill Kolb's I got a friendly greeting when I walk through the door from Howard, I explained my dilemma and told him I need a car ASAP for work, he did agree that the legacy was definitely in short supply but he would see what he could do for me, he found one that I was looking for right outside his window, he quoted quoted me a fair price give you a fair price for my trade-in and the deal was done, no hassles, no problems, Howard was very knowledgeable and explained everything to me and answer all my questions, Great experience will buy my next car bill Kolbs again

Trew

Sep 30, 2015

I have bought three new cars from Bill Kolb Subaru, and they exceeded my expectations each time. I first shopped there in 2002 when I saw their ad for Outback (in the same trim) for significantly (+$2K) less than a local dealer quoted, after the local guy wasted my time with advertised sales on cars that weren't available and trying sell me more than I wanted. I called Bill Kolb, confirmed they had the car in stock at that price, and said that I was driving over a half an hour. I made it clear I wouldn't buy anything if that car was a dollar more, and they said, "Sir, that's the price." And it was. I worked with Howard Bonfield in purchasing the two more recent cars, and say "worked with," because it was a collaborative, not an adversarial process. Howard listens carefully to what you want and what you can afford, and finds the balance so that I have been completely satisfied, feeling neither that I'd spent to much, or that I couldn't buy what I wanted. It's a pleasure to work with him. Their flat pricing policy makes research easy, as dealer costs are widely available on the web. There's no nonsense. If you enjoy the typical dance of a dealer trying to wring every every cent of available credit out of you, while you try to wring every cent of a fair profit out of them, you're going to have to shop elsewhere. If you do, you'll still be paying more than you did at Bill Kolb Jr. Subaru.

First Time Buyer

Sep 30, 2015

I had never purchased a car before and I was really nervous about the whole process. Howard was the salesperson that helped me and he was WONDERFUL. He was calm, kind, and informative. I never felt pressured or hurried. I bought a used car and Howard knew the person who had previously owned the car and knew that the car had been really well looked after. During the test drive, Howard showed me everything there is to know about my new car. He broke down the technical features, like the "boxer" engine, and explained all the very cool safety features, like the symmetrical all-wheel drive. He also sat with me and explained how to link up my iPhone, change the clock, save radio stations, and fix the seat so it's comfortable. He also showed me the shop where my car will be serviced, which made me realize that I was not just buying a car, but investing in a relationship. All in all, it was a great experience. Howard is the BEST. When you buy your car from him, make sure he shows you how to program this truly fantastic jazz station into your radio!

bigeddie27

Sep 28, 2015

I recently renewed my second lease on a Subaru Forester, Wow what a salesperson I had the pleasure of dealing with Mr. Howard Bonfield whom fully explained every asset of the car inside out, even went so far as to re explain what I didn't quite grasp the first time. I would truly recommend this dealership to anyone who is looking for that personal yet professional experience in regard to buying or leasing the safest car one would trust their child, parent or loved one to drive, P.S. ask for Howard.......

DAR

Sep 28, 2015

I was interested in purchasing a new Subaru Legacy because of the additional safety features. My dealings with Stuart Lesser were informative, efficient, and came with ZERO "hard sales" tactics. We discussed the product, the features I wanted, and came to terms quite readily. DId I shop him? You bet! However: I was completely let down by the extremely poor experiences I had at two other Subaru dealerships. Called Stuart back - his prices were still valid - and closed the deal. I was appreciative of how communicative Stuart was during the time it took for the 2016 model to arrive. Frequent updates by e-mail were greatly appreciated and after this entire process, I cannot imagine dealing with a different dealership ever again. Thank you, Stuart, and the entire Bill Kolb Jr. Subaru staff.

Trew

Sep 27, 2015

Best dealer in the area, well worth my 45 minute drive. We've bought three new cars from Bill Kolb Jr. Subaru, two from Howard, and have been completely satisfied. Howard is an attentive and thorough salesman who works to match a car to your needs, including price, finding the most car within your budget without pushing more than you want.This is the first place I look, and for the past 12 years there's been no reason to look further. I always recommend it to friends and family. They've only been disappointed when they didn't listen.

Sasha, 2008

Sep 25, 2015

I had owned a Volvo X-Country for fifteen years and felt it was time for a change. We have had 8 - 9 Subarus in our family over the years which always served us well during our ski adventures, bicycling, hiking and other outdoor activities. We always bragged about "the Subaru will take us through" and added a confirming "that is really true". I checked the internet and chose Bill Kolb Jr. Subaru and printed out a picture and information on a 2016 Forester ICE Silver, Vin and all and headed to Orangeburg with my son. We were introduced to Holman Cano whom gave us a complete update on the new Subarus and offered me to test drive a similar model. I fell in love with it right away.Holman asked me if I would like to take one home with me, which I thought was impossible - but that particular Forester I had picture of was being delivered to Bill Kolb Jr Subaru at that time. Holman arranged the registration, insurance, transfer of plates and all in no time and I left in my new Forester,

Stash Jr

Sep 23, 2015

Was recommended to Bill Kolb Jr dealership by using the Costco Auto Buying Service. Richard Knel called me within a very short time of using the Costco website. The experience from beginning to taking delivery was unbelievably simple. RIchard is very professional, knowledgeable, absolutely no pressure and patient. I knew very little about Subaru before meeting with him and also wasn't sure which model I would prefer. He took the time to explain the differences and arranged a test drive in an Outback. I ordered a new 2016 model which arrived in a few weeks. Taking delivery of the vehicle was as easy as could be. Richard took the time to explain all of the features and options that I decided on. He also advised me to call at any time with any questions. I have been to many dealerships over the years since 1967 with Bill Kolb Jr dealership being the best. No haggling, no pressure, friendly consultants who were obviously there to help anyone . I would strongly recommend this dealership to anyone.

Kay

Sep 23, 2015

Read many awful reviews of the dealer and was, needless to say, very nervous - but I gave them a try after they were one of the few willing to provide a price quote. Went for a test drive - then returned a day or two later after shopping around. Worked with Jeff Weiner - who was patient, courteous, professional, knowledgeable and very respectful and responsive to follow-up inquiry. Also, Kolb was one of the few dealers in the area to have in stock the model I wanted of the 2016 Forester. Final transaction was painless and quick (took less than an hour) with Jeff again being the consummate professional (paperwork all organized/laid out and ready for needed signatures). Thanks Jeff! - and so far loving my Forester!

Stash Jr

Sep 23, 2015

My sales consultant was Richard Knel who was very professional, efficient, knowledgeable and patient. I knew very little about Subaru until I met with Richard. He explained the various models and differences among them. The no haggle buying process was simple and pressure free. After a test drive he arranged, I decided on the Outback model. The vehicle was ordered arriving in about six weeks. Richard took the time at delivery to explain the many features and options which I chose. He was sure to advise me to call him if there was anything I had questions on. He took care of my trade in, transferring plates and insurance in a very efficient manner. Having dealt with many dealerships since 1967, I would strongly recommend Bill Kolb Jr Subaru to anyone. They make the buying process simple with no haggling or pressure. He even called me a few days after delivery to check with me.

Eli123

Sep 23, 2015

This dealership is staffed by the most courteous and professional individuals I have ever encountered.No hassles, no gimmicks, no stress.Everything was as promised, with great support and follow up.Thanks Steve and Marty !

grammys5

Sep 23, 2015

It's a sad day when you realize it's time to retire your 15 year old Subaru Forester. But thanks to Sam at Bill Kolb, today was a happy day. My mom brought in her 2000 Subaru Forester and left with a brand new one in just the color she wanted! This is now our family's 4th Subaru purchase from Bill Kolb and we will be back again some day. They know their product. They know their inventory. They know how to make it happen just for you. Seeing everyone pitch in to make it possible to drive away in a new vehicle the very same day is amazing. A true team effort, courteous and capable from start to finish.

Cesar B.

Sep 22, 2015

After seeing the reviews on google and hearing about it from a few people we decided to give this dealership a try. Larry greeted us as soon as we got there. He was very patient and explained everything in detail. We never felt hassled or pushed. Larry took great care of us. We would highly recommend anyone to check this place out.

cklasik

Sep 22, 2015

Great buying experience! Bill Kolb Jr. was able to get the Subaru I wanted two months earlier than any other Subaru dealer I went to. They also gave me the best price. Extremely professional with no pressure sales.

JO Weinber

Sep 21, 2015

Stuart Lesser was not only very helpful but he made sure that the car we eventually purchased was the right fit for our lifestyle. Whenever we had a question and we had to leave a voice message, he was very prompt in calling us back with the proper answer. I would certainly send all my friends to him to buy a car.

ucanridemycar

Sep 19, 2015

I went to Bill Kolb, Jr. Subaru unaware that they were a no haggle dealership. It was the best buying experience ever. I even looked at other makes before concluding that I wanted a Subaru and was put off by traditional sales people. Howard was a great consultant helping me to decide on the Crosstek. I was further impressed by the walk through the dealership and service area.

trautmak

Sep 18, 2015

I now have my third Subaru purchased from Stu Lesser. This is my first new Outback - my last two were slightly used models. I have never purchased a car from a dealer other than Stu at Bill Kolb, and I will purchase my fourth from him. I love the car and am extremely happy with all the advice he gave me and the level of service he provided. He is outstanding, and I would recommend him without reservation.

DonnaZ

Sep 17, 2015

Our first experience with Bill Kolb Subaru has been so positive that I have no reservation recommending them to anyone. The sales experience was low pressure and very comfortable. Mr. Kolb walked around and introduced himself to customers which was a nice gesture that didn't go unnoticed as I've never experienced this in any other dealership. Howard Bonfield, our salesperson, was professional and pleasant to deal with.

rivera914

Sep 16, 2015

With our severe winters and having a son living in upstate NY, I decided to buy an all-wheel drive car. Price and quality determined that I should buy a Subaru Legacy. My online research found the color and model I wanted at Bill Kolb Subaru. I called and was connected to Howard Bonfield. Howard was professional and polite on the phone. That evening my wife and I met Howard and were immediately treated like royalty. Howard understood our needs. He spent a very lengthy amount of time detailing the history of Subaru and the Kolb dealership. He took us for a test drive of the very car we were interested in. He showed us the service department which floor was unusually clean. No hassle negotiation and a fair trade on my car. I just returned from Atlantic City and and the Legacy drove like a charm. I would definitely recommend Howard and the Kolb dealership to anyone interested in a Subaru.

hoodoo3

Sep 15, 2015

i purchased a subaru recently from bill kolb jr otangeburg nysalesman richard knel was efficient and friendlyalso larry a. was most helpful in explaining the car workings and also the preparation of the documentsboth gentlemen are to be highly recommendedthankyou ronald a lucas

Joe & Lynn