Used Cars for Sale at BMW of Atlantic City in Egg Harbor Township, NJ

Harvey

Apr 27, 2016

We went in yesterday to "shop" only, as our lease was expiring in a few months. Vince Menniti and Ron Solt did such a great job that we drove home in our new car. No pressure at all. Just very professional in how things were handled. It was a pleasure dealing with them Deal we made was great for us and they made it fit to what we wanted. It must have been fate as the exact car we wanted ( color, etc ) was on the showroom floor. I highly recommend BMW of Atlantic City.

Angie Hickman

Apr 9, 2016

We started our journey looking for a small SUV, maybe an X3 - we weren't even sure of the automaker or the exact car we wanted. As we wandered in to BMW of Atlantic City we were greeted by Jack who is a big booming man with an quick smile that instantly makes you feel at ease. Jack took the time to explain each model to us that we were able to make the perfect decision for us. Once we settled on the X5, Jack was able to show us the perfect vehicle that checked the boxes on our wish list without breaking the bank. The Sales Manager, Finance Manager, and Post Delivery Manager are all friendly and professional with the same end of goal of you being happy with your BMW. An awesome experience for an awesome car!

Ben

Mar 18, 2016

I was helped by JACK SCHOFIELD in the purchasing of my 328i. He was very helpful throughout the process and prompt in returning all of my emails and calls. I would recommend BMW of AC to anyone considering purchasing a car. They are knowledgable, helpful, understanding, and reasonable with pricing. When i went in to have my car repaired Jason Burger was exceptional in his assistance and understanding.

bencarphill

Mar 17, 2016

JACK SCHOFIELD was very helpful as a sales advisor and I am grateful that I was able to work with him in buying my 328i. He was very understanding and always prompt in returning my emails and calls. I would recommend this dealership and Jack to anyone looking to buy a car. Jason Burger was exceptionally helpful when I had my car in for repairs, I would recommend the service dept at BMW of AC as well.

Steph

Mar 7, 2016

My husband and I both agree this was the easiest, least stressful car buying experience we have had- and we had two young children in tow. JACK was friendly and easy going. We never felt rushed or pressured. And the whole staff entertained the little ones while we worked out the details!

BB

Mar 3, 2016

I leased a 2016 BMW 535Xi from BMW of Atlantic City. I found their salesperson Ben Kaplan, to be very knowledgeable, and of high integrity. It was a pleasure to do business with them. I am very happy with the purchase, and the overall leasing experience. Their General Manager Vincent Menniti, was involved with the transaction from start to finish, and took a personal interest in not only making sure the deal got done, but more importantly, in making certain we were happy with our decision. I have leased and / or purchased many BMW's in the past, i.e. three 7 series, three 5 series, three 3 series, one 3 series convertible and one X3, for myself, my wife, and my children. I would absolutely recommend with no reservation, BMW of Atlantic City to anyone interested in purchasing or leasing a new BMW.

Tyler

Feb 22, 2016

I recently took my BMW in BMW of Atlantic city service. It was great. I worked with a gentleman name Jason burger in the service department. He seemed to really care about my needs and what I wanted for the car. He helped me prioritize what my vehicle needed to have done right now, and what could possibly, since I did not have all the money available for what needed to be done. It's not everyday a "salesperson" doesn't try and make you buy everything. Thank you Jason for all of your help.

Leslie S.

Feb 21, 2016

I went in as a joke, thinking they would laugh in my face with my credit but Brad Ritenour and Ron Solt made what would be impossible at any other BMW dealer, POSSIBLE, and I ended up walking out of there with a brand new 4series!!! Excellent customer service, definitely would recommend this dealer to anyone, so glad I found you guys!

shoy94

Feb 20, 2016

would HIGHLY recommend this dealer. They work so hard to make things happen for you. LOVED the whole experience, will definitely continue doing business with BMW, thanks to them!

Marc

Feb 17, 2016

Saw the car I had been looking for at this dealership on Cars.com. Called and worked with Art on the purchase. Must say it was one of the most painless sales experiences I've had, especially for buying a car. Very good customer service from Art and Tom and better still, no hassles. They even came over and picked my wife and I up at the airport to get us to the dealership. Overall, a great experience.

Kelly

Feb 10, 2016

I will start by saying that my job is client facing so I hold individuals to a very high standard of customer service and also sincerely appreciate great customer service. Nick at BMW of Atlantic City provided such a high level of service to me that I returned to this dealership multiple times from over an hour away even though there was other BMWs in my area with a comparable car. From the first point of contact to the last handshake, BMW of Atlantic City was nothing short of wonderful to me. Prior to entering the store, (after I inquired about the car on the website) I got an email from a sales manager who immediately offered his help and copied the client advisor that I would be working with. Within minutes of receiving my contact info, Nick (my client advisor) responded to the email and proceeded to call me. I then scheduled an appointment for later in the week to see the car. I will add that I am a 23-year old female, and prior to working with BMW of AC, I received a tremendous amount of disrespect and neglect from another dealer in my area. They made the possibility of buying a car agonizing and put me under a lot of stress. The above mentioned seems standard, but it isn't. One of the client advisors at another BMW dealership even went as far to asking my father if he would be purchasing the car because of my age. Nick (my client advisor), Brad (sales manager), and every other person I came into contact with at BMW of Atlantic City was the COMPLETE opposite. I was treated with the upmost respect, all of my questions were answered, and important note - they did NOT try to hide ANYTHING from me during the entire process. Because this was my first time buying a car, I went in armed and ready with my research complete and they appreciated my knowledge instead of trying to trick me in any way. They were also responsive, I got PERSONALIZED emails, a hand written card, and phone call follow ups. It is very evident that they go above and beyond to make the experience personal, (which it is, hello! its a huge purchase) instead of other dealerships that might send an automated email... During the negotiation process they were very upfront- I was never told my expectations were unreasonable and instead was just simply told the truth. The bad rap that a lot of car dealers have (and that I have experienced) does not apply to these guys. They tried to work within my budget, were accommodating and agreed to repair some cosmetic repairs that were needed (bought a CPO), and shared in my joy of the car buying experience. I would recommend BMW of Atlantic City to even my closest friends and family. If you want genuine respect and trust, Nick, Brad, and the guys at BMW of AC are the people to see- it was truly worth the drive!

Sports fan

Jan 15, 2016

My Wife and I had the pleasure of dealing with salesman Chris Crowe. Not only was he extremely patient and professional but had a wealth of knowledge about the models with test drove. I would highly recommend the dealership and Chris.

John Gill

Jan 5, 2016

I purchased a BMW 328xi and it was the best experience I have had purchasing a car. This is the third BMW I have purchased from this dealer and I have never been disappointed. Everyone is very professional and knowledgeable and there is never any pressure to make your purchase. I worked directly with Art McGuigan for the sale, Tom Tadley for questions after the sale and Sean McDole for the financial portion. The first priority for all three gentlemen was to make sure that I was very happy with my vehicle. I had a very positive customer experience and feel that I was dealt with both fairly and honestly. I would definitely purchase another BMW from this dealer.

Laffans World

Jan 5, 2016

Ben Kaplan was suburb as a sales advisor. He negotiated and answered all questions quickly and to my benefit. Great people to work with

Lindsay Byrne

Dec 14, 2015

I purchased a vehicle from this dealership and recently brought it in for service. An issue arose where I was under the impression my pre-vehicle had new tires on it when I purchased it in June/July 2015, and only 2/4 were new. I dealt with Leonard in the service department and he was professional, reasonable, and upfront about service recommendations. When the tire issue arose, Vinnie resolved the matter reasonably and to my satisfaction. Incredibly impressed the with customer service I have received thus far.

RON (MOJO)

Dec 13, 2015

Let's start with: FANTASTIC....AWESOME....TERRIFIC.....GREAT DEALERSHIP....10 STARS!!!! FOR THE RECORD.... I have ALREADY owned 3 LEXUS RX350 AND 3 TOYOTA HIGHLANDERS....(all fully loaded). It was time for a new car so I waited for the new Lexus RX to hit the showrooms this December....I was disappointed in their new color combinations and wasn't thrilled with the redesign. My WIFE told me to go to BMW but knowing they generally cost more than Lexus I was loath do so. As fate would have it I was going to Home Depot and on a whim I decided to pull in and take a look. Chris, one of the salespeople came out to greet me. I was already in "STICKER SHOCK" mode and I also told him I was a savvy car buyer. Normally, I contact four or five dealerships in three different states and PUT everyone through the wringer before I purchase. He told me to give him a chance and allow him to work with me. So, since I decided I really had nothing to lose I decided to give it a shot. I told him I always purchase a fully loaded Lexus so the first thing he did was help me select a fully loaded X5 and we took it for a test drive. I have to say...the car really sells ITSELF! Chris CROWE was great with his explanations and I was actually having fun with him (instead of being stressed out)!!! Once, we were back at the dealership he worked hard at the pricing (FOR REAL) I know the drill! The sales manager, Sean McDole, then got involved. Normally, I view the sales manager as the enemy because their job is to GET THE MOST OUT OF YOU THEY CAN. However, this time that wasn't the case. Sean, also did his best to work on the pricing with me. That night I went home and tossed and turned all night. In the morning, I went back to the Lexus dealership for another test ride and told them I was also considering to purchase a BMW. Well, this really got them going since they know me. I've been at their dealership for over the last 15 years and SO they started negotiating in earnest! During, the negotiating Chris sent me a text telling me the general manager, Vincent Menniti was at the dealership and had informed him of my situation and to give them another chance before I purchased the Lexus. So, once again, I decided I had nothing to lose, so after "FIGHTING MY WAY OUT" of the Lexus dealership I went back to BMW. I have to say, VINCENT is simply "THE BEST"!!! He was not adversarial at all or condescending but from his body language and attitude I knew he was going to do his best for me. He told me to give him a little time and he would see if he could get me into the car. Vincent immediately contacted a Lexus dealership in South Carolina who was interested in my car and was able to get more for my trade. After working "SOME MAGIC" with the numbers I purchased the car right then and drove it home that same day! THIS IS THE FIRST TIME I HAVE EVER DONE THIS! I DIDN'T EVEN CONTACT ANOTHER BMW DEALERSHIP NOR DID I HAVE TO THINK IT OVER. VINCENT MADE THE PURCHASE HAPPEN!!! Lastly, I have to say I love my new X5 and to say it "BLOWS THE NEW LEXUS RX350 OUT OF THE WATER IS AN UNDERSTATEMENT!!!! SO, I kinda feel like I just went through a DIVORCE...SHAKEY TO MAKE THE DECISION TO LEAVE...BUT I GOT TO TELL YOU...MY NEW "LADY" IS "FANTASTIC...AWESOME...TERRIFIC...AND EVERY THING I HOPED FOR!!!!! P.S. MY WIFE IS HAPPY, HAPPY, HAPPY WITH THE NEW X5!!! (SMILES) P.S.S. MY TEENAGER IS HAPPY WITH THE NEW X5!!! (maybe she'll keep her feet off the dashboard now) P.S.S. I'M HAPPY (MOST IMPORTANT)!!! BUY WITH CONFIDENCE FROM THIS DEALERSHIP!!!!!

mike

Nov 24, 2015

walked in to the dealership and CHRIS came up to me and made me feel right at home told him what car i was looking at and test drove it and loved it then CHRIS got me the deal i was looking for and i drove home in a new 340i the next day

Bill

Nov 22, 2015

I was in the market for a BMW and didn't know much about the vehicles. The general atmosphere of dealerships isn't for me. I don't enjoy the whole process. CHRIS changed this for me. He was very helpful and even though it took a few months to get me in a car, he was persistent and did get me into exactly what I had been looking for, at the price I wanted. I recommend CHRIS highly, he is a great salesman and knows more about this car than I think I ever will owning it. Thank you CHRIS for everything

Matt

Nov 22, 2015

I'm writing this review for CHRIS in sales. Usually I get overlooked when I go look at some higher end cars and I'm just walkin the lot but this guy came up to me right away and didn't even ask any questions about if I was buying or anything like that. He just came up and started talking about my car which is no Maybach and how nice BMW's are in general. He was real chill and we hung out for a bit before I let him know I was lookin to do something. He didn't ask for a credit app before I drove anything like other dealers do to me, we were on the road quick and he let me drive any car I was thinking about. Real low pressure and seriously this dude really knows what he's talking about with cars and BMW's for sure. He got right to my number where I wanted to be and that was even with some coverage on my BMW too. CHRIS is a good guy to know if you're looking for a car, I'll definitely be going to him or sending people to him when I need a car.

Michele T

Nov 19, 2015

We recently purchased a new style X1 from BMW of Atlantic city. Jack was our salesperson, his knowledge and enthusiastic attitude were tremendous. This dealership is absolutely great. They quickly found the vehicle i wanted and went above and beyond to make this purchase experience perfect. Due to continuing world class sales and service, this is the 5th vehicle we have purchased from BMW of Atlantic City. Thank you to Jack and Brad (Finance) for another great experience

MicheleT

Nov 17, 2015

We recently purchased a new style X1 from BMW of Atlantic city. Jack was our salesperson, his knowledge and enthusiastic attitude were tremendous. This dealership is absolutely great. They quickly found the vehicle i wanted and went above and beyond to make this purchase experience perfect. Due to continuing world class sales and service, this is the 5th vehicle we have purchased from BMW of Atlantic City. Thank you to Jack and Brad (Finance) for another great experience

Venu Kankani

Nov 5, 2015

This was my first ever car that I bought, had an opportunity to work wit Mr.Jack and Mr.Sean. I like the way they make you feel special with their professionalism and friendly nature. I was amazed to see their in-depth knowledge about the car and their patience in going through each and every detail. Overall I highly recommend this dealership for your next BMW purchase.

annac1223

Nov 2, 2015

I had a great visit at BMW of Atlantic City! My original plan was to trade in my SUV and buy something else. After going over my options and given my situation, it turned out that buying was not ideal and leasing was.Peter was great to work with and was extremely helpful in going over what my options were and what was best for me. My overall experience was a positive one. I would recommend Pete and BMW of AC to anyone. Thanks!

Mike

Oct 27, 2015

5 stars aren't enough to rate these guys. This dealership is top notch! I had the privilege to work with Jack and Vinny. Being a first time BMW buyer, these guys walked me through the entire process. Their knowledge and no pressure approach made my experience enjoyable and was a great way to start the next chapter of my driving career. I couldn't recommend these guys enough. If you live near the Philadelphia area and are looking to pickup a BMW, this is the place to go!

Frank

Oct 17, 2015

We saw the reviews on CHRIS and came in to buy a CPO x3 from him. We were so pleased with the process and professionalism from CHRIS that we came back and traded in our other vehicle for another x3. Our driveway never looked better. We highly recommend this dealership and CHRIS in particular

Micha

Oct 17, 2015

ASK FOR CHRIS! We were shopping multiple dealerships for the best deal, BVMW of Atlantic City beat everyone on price and went above and beyond to make us happy. We're not local and have not worked with them before but have heard of their great deals. CHRIS was very professional and kept me updated often on the assembly of my ordered frequently. We will always buy and service our cars here from now on, I'm sending a friend their way and my husband is looking into getting the new 7-series from CHRIS!

Joe Fehrle

Oct 3, 2015

Had a great experience buying a new 2015 BWM. Used Art McGuigan as a sales professional, he was excellent. I would strongly recommend this placed as well as this person.

Laura R

Sep 30, 2015

Without a doubt one of the best experiences while buying a car. My husband and myself were super hesitant to even walk in the door fearing we would be hounded or perhaps even feel like we were a waste of time - but to our surprise, it was the complete opposite. Everyone was so pleasant. Jack and Nick were amazing. Took their time to explain things to us in detail. Nick even took the time to show us how to function all the neat little gadgets in our 325xi. Brad in finance made us feel very comfortable. We have purchased a few vehicles over the past few years and I can honestly say, hands down - BMW of Atlantic City was the best dealership to work with. The lease to my other car is up next year, I will absolutely be back and will definitely recommend this dealership to my friends and family.

Nancy O

Sep 29, 2015

From start to finish the staff at BMW of Atlantic City were superb. Had two cars I was deciding on, and the staff were very patient. Took both cars on test drives over a couple of days, and the staff answered all of my questions. Chris was my salesman, and he was extremely knowledgeable, and made my choice a lot easier. Had a follow up with Tom after I had the car for a couple of weeks. He taught me how to work everything on my new car, and even told me to call anytime if I had a question on any of the features. All in all my experience was a joy.

Rich B.

Sep 28, 2015

We were in the market for a new car, and BMW was definitely one that we were interested in. At BMW of AC we met salesperson Tom T. He was very knowledgeable about the features and technical specifications of the model we test drove. Although we ultimately purchased another brand, we would definitely go back to this dealership if we wanted a BMW.

Tiffany G

Sep 22, 2015

Last week I had the privilege of being a guest at BMW Atlantic City. Although I live in Philadelphia and it is some distance away, I have had multiple referrals to this dealership and decided to a chance and this place did not disappoint. The dealership itself is beautiful and it was very easy to find. When I walked in I was greeted by Pete my salesman, this being my first BMW he was very knowledgeable and really helped during my decision making process since I was looking at different models. After dealing with Pete and Vinnie I will not be going anywhere else but here. It was the easiest car buying experience I've ever had. The price was right and they made a sometimes very stressful experience a pleasure. It wasn't a typical car buying experience, no pressure or haggling over numbers back and forth...They were professional and their customer service is remarkable. If you are in the market for a BMW you must go to see Pete, Vinnie and his team at BMW of AC they will exceed your expectations!!! Thank you so much Pete and Vinnie! I LOVE my car!

Lisa L

Aug 26, 2015

I purchased a 2011 BMW 535i from BMW of Atlantic City and Ron Solt was my sales person, After a week with the car I realized that the spare key wasn't working I took the key back to BMW of Atlantic City and Ron ordered a new key for me even though I brought the car without a warranty. Thank you Ron Solt and the rest of the BMW of Atlantic City team.

Lee B.

Aug 23, 2015

Although I've dealt with this dealership for service on my 2008 BMW convertible (and always been satisfied), I had not had a sales experience until last week. Having dealt with other BMW dealerships in the past, I have to say that this buying experience was the best I've encountered. I felt no pressure, manipulation or game playing. Jack Schofield was a great guy to deal with - very open, candid, and respectful. The whole process was a pleasure. I'd highly recommend this dealership and in particular would like to endorse Jack as someone to deal with.

jeff and lee

Aug 6, 2015

Eric the Shop Forman was incredibly helpful, and patient in solving a rattle in my new 4 serie. as was the entire team to include Ron Legates, who even took the car for a day to help solve the problem. Pete my salesman made the transaction easy.

Joe B.

Jul 26, 2015

My wife and I took our X1 in today for an emergency tire repair after it was damaged on our drive down to NJ last night. The service staff quickly took our car and started work on it. While we waited, I wanted to check out the M235i as a possible new car for me. Even though I wasn't local and was really just trying to find out more about the car, Ron Solt and Tom treated me like I was one of their best customers. Even though we are from CT, I will seriously consider buying the car from BMW of AC when I am ready. Everyone here made my wife and I feel like we were regulars and took care of us extremely well. The car was fixed and ready to go within 1.5 hours! Thanks again guys for a great experience.

John Hag

Jul 22, 2015

Salesman Ron Solt is a class act . Had a great experience today purchasing my vehicle . From the no pressure no haggle negotiating to the cleanliness of the facilty I would highly recommend BMW AC to everyone I know . Thank you again for a painless transaction and I will certainly see you folks again .

Barbara P.

Jul 20, 2015

The people at BMW OF Atlantic City are very friendly and knowledgeable. They treated me great and explained everything in detail to me. They were not pushy and I would highly recommend them to everyone I know. I will definitely be back.

Jamie Bennett

Jul 17, 2015

Just another shout out of 'Thanks' for pushing through my claim and meeting all my needs to my extreme satisfaction !!!! Just wanted to express that 'cause you fellows always make time for me! Your sincerity, loyalty, & professionalism are overwhelming ! Sincerely, Jamie

Dena

Jul 15, 2015

Chris Crowe could not have been more helpful, kind, patient and knowledgable! My experience with dealerships in the past have left me frustrated and unsatisfied! BMW of Atlantic city is very fortunate to have Chris as one of their Client Advisors. He is awesome!

Kyle

Jul 15, 2015

I live in Virginia and couldn't find the car I was looking for anywhere. I knew it was a long shot but I called BMW of Atlantic City because they're the only ones who had it and they directed me to Chris Crowe. I didn't want to drive all the way from Virginia and then get killed on my trade and waste all that time and money on the trip for nothing so i wanted to do everything over the phone. No one would do this but Chris made it happen. When I got there I hit traffic and arrived when they were closing. He stayed two hours late to get the deal done. The car was perfect, no surprises, and everything went as planned. It was a great experience and these guys do what it takes to make you happy when you leave. I definitely recommend BMW of Atlantic City to everyone and especially Chris Crowe. THANKS AGAIN CHRIS!!!

Muhedi

Jul 15, 2015

I am only 20 and had little credit and a decent score though. I wanted a BMW for my first car and the dealership in AC had one for around 15k that I could afford. I was introduced by Chris and told him I didn't want to waste his time because I didn't have credit and probably couldn't get approved but he still let me drive the BMW and was really cool anyway. He was able to get me approved and my payment is really low. Everyone there was great and my parents will buy their next car there now because they saw the respect these guys have for customers and how well they do things. I have been recommending BMW of Atlantic City to all my boys and especially Chris Crowe. He really is cool like the people on here have been sayin, go in and ask for him and you'll see

THE MEYER

Jul 15, 2015

ASK. FOR. CHRIS. My boss has this ill 2013 335xi and told me about "his boy" in Mt. Laurel meow that he's been gettin whips from for over 10 years and told me he had the hookup so I went in on a lease for 36 months and they wanted like meow 900 benjamins a month. I got this rental in Margate so I swung by the BMW there near AC and this dude Chris was real chill, told me all about the 3 series and why it was the whip for me. He ended up gettin me in it for $250 less a month than the meow other dealership "with the hookup" and that was with this thing they got called Resistall added in too which is the sh** get it when you get your whip. CHRIS got me the ride I wanted, got the price, and I'm sendin all my boys to BMW of AC. These guys are legit dudes meow and do it right, CHRIS CHRIS CHRIS CHRIS CHRIS is the man to ask for if you want the deal meow

Jaime Bennett

Jul 10, 2015

Wow Chris Crowe met me at the entrance and from the start made sure all of my needs were met !!!! He is a valuable asset to this company and I truly enjoy visiting BMW if Atlantic City for my follow up services . Be sure to ask for Chris for purchasing, leasing , or servicing your vehicle! Thanks Chris Jamie Bennett

Ellen

Jul 2, 2015

When was the last time you had fun buying a car? I know. Never, right! I had contacted BMW last week, met Peter over the phone, explained my situation and made an appointment. When I arrived I certainly received a warm welcome. My 2010 328i was appraised as I looked at 2015 3 series models. I selected one and Peter and I went on a 20 minute demo. I was delighted because I really got to drive the car and I loved the feel. More power than I had before, great handling, the electronics were amazing and the interior was beautiful. Paperwork was a breeze and I felt I got a good deal. Painless and fun thanks to Peter. Ask for him. He will make your experience a personal one.

Jamie Bennett

Jun 29, 2015

Recommend this dealer? YesWell this was another happy & engaging experience going to fix a problem with my new BMW! Let it be known ... The problem was caused by a 3rd party not BMW or me! I was greeted professionally, amicably, & graciously once again by Art, Jim Peace, & Jack Schofeld!! (All client advisors in showroom). I had questions,that if one did not know, they rapidly engaged their go to tech guy who knew! Thank you Jim & Jack. And a special thanks to Art for washing my car and resolving my dent problem or atleast going to this Monday!! Why go or look further ? Seriously if you want friendly service, professional help, and an extremely patient and courteous staff just please by your BMW here! Plus Vinnie and Sean will always work out something for you financially ... Brad is also a wonderful finance guy to end the deal process with!!!! I just had to thank you all for being my new BMW family. The guys even asked how my mom is doing ... Really ??? This usually does not happen in a car dealership !! I'm estactic with BMW of AC Sincerely , Jamie Bennett

Wendy

Jun 20, 2015

This is an outstanding dealership. The personnel are knowledgeable and customer-focused. Our permanent home is in North Jersey, but we recommend this dealership, because the customer comes first. The manager Vinnie has built a great team.

Ken

Jun 13, 2015

I've dealt with service managers for years that have done all the right things, handled the service need well, and got the job done. However, the manager who assisted me this time, Eric Mahan, went far beyond the call of duty. He was accommodating, efficient, patient, knowledgeable, and willing to take the extra time necessary to make sure the problem brought to his attention was adequately addressed. The service he provided kept our best interests front and center in every way, and he did so in a very personable and competent manner. It is clear that Eric significantly exceeds expectations for a service manager, and we're all very fortunate he is there to assist us with our service needs.

Kaitcap

Jun 8, 2015

this is the second time I'm writing a bad review about this place!!! First they sold me a defective used car after they lied and said it was certified. Now I'm finding out that they used my information and my social to send out an application for a BMW Credit Card!!!! That I do NOT want. I'm so disgusted with this dealership that a month ago I actually sold the car I purchased from them just to pay off the loan and hAve NO ties to them what so ever. Shady shady dealership do not spend your money here.

Steve

May 30, 2015

CHRIS made the whole car buying experience a breeze. I had been looking for a 428 convertible for awhile and BMW of Atlantic City had the exact one I was looking for. I came in with my family, including my young daughter, and we were treated respectfully from the start. They offered us beverages and a coloring book for my daughter and even had her come on the test drive. We were there hours after they closed one night and they didn't mind at all, we even hung out and watched the Kentucky Derby with them before we left. They gave me a great price for my car and a great price on their car. They really do go out of their way to make sure the process is as easy as possible. Chris was great at returning calls and teaching my wife and the ins and outs of the BMW. He's a great guy to do business with, the whole staff was. We look forward to getting all of our cars from BMW of Atlantic City and working with these guys again. Thanks again guys

E Fitzpatrick

May 27, 2015

I recently purchased a 2006 325i from BMW of AC to send to my daughter, who lives in Florida. The salesman, Chris Crowe, was very pleasant and extremely helpful, as were Jim, the Business Manager, and Brad, the Finance Manager. The transaction was more complicated than an ordinary sale, since I needed to title the car in my daughter's name. That required sending Florida registration documents to her to be signed and notarized in Florida, as well as significant coordination of insurance coverages, etc. Chris and the BMW staff were exceptionally experienced and helpful. They made the whole process as easy as possible, and also gave me a very good deal. I wholeheartedly recommend them.

The Fishers

May 26, 2015

My wife was uncomfortable purchasing a new car; it has been our experience, especially in the city, that dealers take advantage of our ignorance of the industry. I sent my wife to BMW of Atlantic City after reading the reviews on cars.com and exhausting other options locally. She was greeted by Chris immediately after entering the showroom and he was superb from start to finish. She needed to drive close to 10 vehicles before finding the one for her. He was never pushy and seemed to care more about getting her in the right car than making the sale. After we got a figure, I came down to do the paperwork and meet him for myself. Chris is a great guy and all of the guys at BMW of Atlantic City were a pleasure to do business with. We recommend this dealership to everyone and will continue to bring our business there. Thanks again guys!

cfseal

May 24, 2015

Chris was very knowledgeable and patient. He helped create the car with the additions I needed that were just what I wanted. Leasing and switching my insurance was easy. He also helped me learn how to use the new technology. I love the car and feel I can go back if I have additional questions

Fisher

May 24, 2015

The whole experience was great from the beginning. They greeted me right when I walked in and were never pushy. Chris was incredibly knowledgable and a pleasure to do business with. The general manager was even involved in the process. They found the car I was looking for within hours and had it to me in just a few days. I have nothing but great things to say about Chris and this dealership. Anyone looking for a new or used car should work with these guys. Hands down the best experience I've ever had. Ask for Chris when you get there!!!

Jamie Bennett

May 23, 2015

Well An awesome experience !This was my first BMW ever!I had an extraordinarily wonderful experience from the time I started looking for my BMW.I always owned a MB and well I'm totally "Team BMWof AC" Vinnie amenities, SEAN, ART,Tom,& Brad were knowledgeable , patient , and extremely courteous!My 1st experience will I'm sure turn into a repeat or encore experience from now on on .I especially like how the 'boys' made you feel comfy, satisfied , and at home . If I felt the least bit unsure then I was guided in a professional manner and I felt assured that my decision was a correct one!I thank you gentleman !! Look forward to seeing you soon .Sincerely ,Jamie BennettPsAnd thanks for making my mom comfy!

Pavan

May 22, 2015

I had a great experience buying my first BMW 328i. The car was exquisite and the sales department made the process super easy and efficient. Chris Crowe was a great help in assisting us in getting to know the car and the whole process in general. We feel we got a great deal and we would surely recommend buying a car from this great dealership.

Allan Naden

May 20, 2015

CHRIS was the best salesman I have ever dealt with! I was looking for a new 2015 x5 diesel and this dealership had the best price I could find. I'm not tech savvy and thought I would never be able to figure out half of the features in the x5. Chris went over everything with me over the first few weeks- he was very patient and couldn't have been more helpful. Chris, the management, and the dealership as a whole provided the best experience I've ever had over 50 years of buying cars. I HIGHLY recommend this dealership to anyone looking for a vehicle who wants the best price and the best experience when purchasing a new/used car.

James Corrigan

May 15, 2015

Jack Schofield was great! Been wanting to trade in my 370z for a while and Jack showed me a incredible 2012 certified preowned fully loaded M edition Z4. I fell in love and bought it that day! Jack took the time to explain all the features and really took care of us! I highly recommend Jack and entire team at BMW of Atlantic City. Everyone was very professional and are very customer oriented.

Janet M

May 12, 2015

We just purchased our first BMW, 2016 x3 at BMW of Atlantic City, and the entire experience was top shelf. First, the dealership is immaculate, we knew immediately this was the place to purchase from and return to for maintenance. Actual inventory assisted tremendously when making the many choices while ordering. Secondly, the support team could not have been better. Jack was the absolute best throughout the entire process, very knowledgeable about the vehicles, accessible, accommodating, and so personable. He spent time with us, answered every question, and made sure we were completely comfortable, we could not have asked for better. Brad continued our excellent experience, making the paperwork a breeze, and was a pleasure. Follow-up attention from both Jack and Tom has been an unexpected and pleasant experience, reinforces their commitment to us and the vehicle. The team could not have done one more thing for us. Definitely, as good as it gets!

Betrie

May 6, 2015

Fantastic buying experience! I had been searching around for a CPO 2012 328i and came across one that I liked on BMW of Atlantic Citys web sight. They responded back to my inquiry quickly and we arranged an appointment to look at the car. Nick Cipriano was my sales person and he was fantastic. We worked out a deal quickly and he did everything he could to make my experience favorable. While we were waiting for the car and paper work to be prepared we actually has a nice chat. Once we completed all the paperwork, Nick completely reviewed the cars features with me and gave me some tips on how to use all the new features.

Tony G

May 3, 2015

What a great experience. I had been in the market for a car for a while. I had looked around the Philly area but I just could not seem to find the right car. This dealership was right off the AC Expressway on our way to Ocean City NJ. We stopped in where we met Jack Schofield. He was terrific. He walked us through the buying process which included helping me get to the right car for my needs. He was a pleasure to deal with. Second step was to negotiate the price. I alway hate that part. I give a number to the sales guy, he talks to the manager, they come back to me, etc etc. What a potential waste of time. Not at this dealer. Vinnie, the GM, just came out of his office, came over and sat down with us. No back and forth. He wanted to make a deal and so did we. So simple!! I think we came to a very fair price for both the new car - 335xi and my trade in 2007 - 335i. FYI - I am a creature of habit - I traded in a gray 335i to buy a new gray 335xi. I just loved my old car and I expect I will love this new car as well. Overall, great experience. I got a good financing rate, they detailed the car and we were ready to go. My last concern was buying a car in NJ when I live in PA. Not an issue. Jack and team have taken car of everything. If you are in the market in the local area or even on you way down to the shore, you should really stop in just to check it out.

DONVITO..........

Apr 29, 2015

I'VE NEVER BEEN TREATED SO WELL IN ALL OF MY YEARS OWNING CARS. THEY MAKE EVERYTHING EASY,AND THEY ACTUALLY ''CARE'' ABOUT THEIR CUSTOMERS. THEY GO WAY OUT OF THE WAY TO MAKE SURE YOUR NEEDS ARE ACCOMMODATED. THE GM ''VINNIE'' IS A GREAT GUY WHO LET'S YOU KNOW HE'S GOT YOUR BACK. DAVE M. THE SERVICE MANAGER EXPLAINS EVERYTHING IN SUCH DETAIL, YOU ALWAYS KNOW WHAT'S GOING ON. AND MY SALES PERSON PETE B. PRACTICALLY JUMPS THRU HOOPS TO MAKE SURE I'M COMFORTABLE WITH MY VEHICLE. IT'S A NO BRAIN-ER WHEN IT COMES TO BUYING A BMW. ATLANTIC CITY BMW IS ABOVE AND BEYOND ALL IT'S COMPETITORS.

MARK ''THE DON'' VITO.............................

Apr 29, 2015

I DON'T USUALLY WRITE REVIEWS. IN THIS CASE I'M GOING TO MAKE AND EXCEPTION. I PURCHASED A ''CPO'' 528i FROM BMW of ATLANTIC CITY. THE CAR, ALTHOUGH 3 YRS. OLD, IS MAGNIFICENT. AS WITH ANY USED CAR, YOU CAN HAVE A PROBLEM. MY CAR HAD AN ELECTRICAL GLITCH. I CAN'T TELL YOU HOW WONDERFUL I WAS TREATED, THEY WERE TRULY CONCERNED ABOUT ''ME'' BEING INCONVENIENCED THAT THEY WENT SO FAR OUT OF THERE WAY TO ACCOMMODATE ME AND MY SCHEDULE, I FELT I SHOULD AT LEAST LET PEOPLE KNOW THAT NOT ALL DEALERSHIPS ARE LIKE THIS. I WAS GIVEN A GREAT LONER CAR AND THEN WHEN I HAD TO TRAVEL,THEY PICKED ME UP AT MY HOUSE TOOK ME TO THE AIRPORT,THEN PICKED ME UP WHEN I ARRIVED A WEEK LATER. MY CAR WAS TOTALLY GONE OVER BY THE MECHANICS,THEN DETAILED AND THEY EVEN PUFFED OUT A SCRATCH THAT WE DIDN'T NOTICE WHEN I BOUGHT THE CAR. THE ''GM' VINNIE,IS A GREAT GUY AND LET ME KNOW THERE WAS NOTHING TO EVER WORRY ABOUT AND THAT HE WOULD ALWAYS TAKE CARE OF ME. THE SERVICE MANAGER ''DAVE M.'' IS OUTSTANDING. HE EXPLAINED IN DETAIL EVERYTHING THEY DID AND THAT I SHOULD NEVER THINK TWICE ABOUT CALLING IF THERE'S EVEN THE SMALLEST PROBLEM. ''BMW of ATLANTIC CITY'' GOES THE EXTRA MILE. THANK YOU VINNE AND DAVE M.......... I LOVE MY BMW

Susan P. of Egg Harbor Township

Apr 19, 2015

I purchased my second car from this dealership. They made the entire process effortless and had a good understanding of the product. It was low pressure. They had the best prices including the internet.

Kevin B.

Apr 15, 2015

Excellent experience. These guys are rock stars in my opinion - Jack, Sean, and Brad were all fantastic. I drove 130 miles - I think there are something like 40+ BMW dealers closer to me - and I'd do it again in a minute. I called close to 20 dealers while shopping. BMW of AC had the best price and were the most responsive. The actual purchase experience was smooth as silk - they had me in an out in about an hour. Couldn't ask for more.

Maria

Mar 29, 2015

We just finalized our 4th purchase with this team in nine years. Jack did a fantastic job finding and ordering for us our custom dream vehicle. This is our second car purchase with Jack, who makes the process as seamless and as hassle free as it can get. Jim and Sean are class act Sales Managers and I have always been treated as a family member and as a loyal customer. I live two hours away from this dealer and have two BMW dealerships literally within a 7 mile radius on my house. I will never buy a BMW anywhere but with BMW of Atlantic City. They make the ride and time worthy of your time. I trust them, I trust they pricing and their best price offer. Thank you team for really taking the time to once again exceed our already high expectations of you! In Gratitude, Maria

Justin

Mar 26, 2015

Best car buying experience of my life. I like to give a big thanks to Vinnie and Nick for making the process so easy. They took their time with me each time I visited the dealership and were able to find me the exact car I wanted. I look forward to staying a BMW customer.

Glori G

Mar 24, 2015

I can't say enough great things about Jack and the folks at BMW of Atlantic City. Time is of the essence in my world and they make the entire process seamless. No detail is ever too much for them and there's never a fuss. This isn't the first time I've worked with Jack and the crew! It definitely won't be the last either.

Jack T

Mar 20, 2015

I have enjoyed my relationship with BMW of Atlantic City. Jack Schoefield was my sales rep. He is knowledgeable, affable, and just an all around good guy. He originally was on board when I leased my BMW three years ago. Any time I returned for scheduled maintenance, Jack was always there with a smile and handshake asking me if I was still happy with the choice. I have now bought the BMW off of the lease, Jack was super and acted like the consummate professional that he is. I would recommend my friends to feel confident in doing business at BMW of Atlantic City , and do business with Jack. You wont be disappointed.

Trey

Mar 12, 2015

i had a great experience buying my car from Jack and Sean at BMW of Atlantic City. They gave me what I think was a fair price for my trade in along with a great price on the new car that I bought. They got the car detailed and prepped quickly so that I could take it home that day. Jack stayed well past when the dealership closed to go through each feature of the car and at no point tried to quickly finish up so that he could go home. Jack was also very knowledgeable about the car and made me feel completely comfortable buying the car. Thank you to BMW of Atlantic City for the great car buying experience.

Kathy

Mar 9, 2015

Great car buying experience! My salesman, Jack Schofield, was very responsive to phone calls and emails - I'll definitely go back to this dealer for my next BMW.

Nermeen

Mar 9, 2015

Nick the sales person made the process very enjoyable. BMW of Atlantic City is a great place to buy a vehicle. Brad , Vinnie .... There are very knowledgeable and helpfull

Nancy

Mar 4, 2015

I write this review with great pleasure! Thank you for the wonderful service I've received in these past three years as a customer. I especially am grateful to your salesman, Jack for his expertise in salesmanship! He has been most helpful with getting me into a new lease and always makes me feel so well treated. BMW of Atlantic City has been the best dealership I've ever dealt with and recommend it with great admiration!

JackiePHL

Feb 19, 2015

We had a very pleasant experience at the BMW of Atlantic City with the intent of purchasing a pre-owned vehicle. We knew which car we were looking for through the dealer's website. Sure enough upon arrival the car was there and matched what was billed online. Our sales rep Jack Schofield was very polite and knowledgeable about the vehicle. He was upfront about the minor blemishes a pre owned vehicle would entail, and how the pricing was fair, and actually priced very competitively. The test drive was great, and at no time did I feel like I was given a run-around about the features and the car itself. Nor was I forcibly being sold the car as I have dealt with before at other dealerships. We settled on the sale and took delivery within hours of signing. The paperwork did take a little while between my insurance company and the financiers, but Jack was personable and kindly reminded us about the amenities available in the facility. Overall it was a great experience, and I will gladly drop the word this is the place to go shopping for a car. Ask for Jack!

JackienJen

Feb 18, 2015

Overall I had a pleasant experience buying a preowned vehicle. The salesman, Jack Schofield was very knowledgeable and was able to answer all of our questions with confidence. The car was as described in the ad we had viewed on the website and was cleaned before immediate delivery. I would recommend this dealership for their level of service provided and the overall atmosphere.

Janet

Feb 17, 2015

wasn't sure what kind of new auto we wanted. Finally decided it would be a BMW. We decided to check out a few models.We went to the BMW dealership of AC. There was no pressure with our purchase from start to finish. We didn't purchase one but, two BMW. It was a great experience.

Jcarr

Feb 15, 2015

Very impressed with how the salesmen treated my family and I. Excellent group of guys and my sales rep was a great help with my purchase. Also made me feel real comfortable and confident on my purchase. Thanks Jack and the rest of staff at Atlantic City BMW. Definitely will recommend purchasing any vehicles from them!!!!!

Jen

Jan 28, 2015

Friends and family have done business at different dealerships, however this was closer to my office, so I figured it would be easy to check out. Staff was very friendly and informative. I was torn between getting an SUV and a sedan and they were patient while I decided. They were able to answer all my questions and my nerves of getting a luxury car was soon diminished. Very happy with my selection and would highly recommend visiting this location.

Bruce W.

Jan 24, 2015

I came back to BMW of Atlantic City because my lease came to an end. I came in with the intention of doing another lease, but after further review with Jack & Brad, I decided to buy a certified pre-owned car. Jack really took the time to help me navigate all of the available options, and he was extremely patient. I honestly wouldn't go anywhere else to purchase or lease a car, as I consider the team at BMW of Atlantic City my personal general counsel as it relates to anything car related.

Ricky F

Jan 20, 2015

I recently traded in my BMW 5 series at BMW of Atlantic City, I want to say that my car buying expierence there was excellent thanks to my advisor Art. He went above and beyond to get me in the car that was exactly the right fit for me and at the right price. Art truly is a professional and cares for his customers. I love every minute in my 2015 4 series Gran Coupe! Thank you ART!!!

Amirah J

Jan 17, 2015

My experience at BMW was amazing! Jack was my client advisor, he gave me everything I asked for. We talked great numbers and I even left with a mini BMW for my 1 yr old son! I'm loving my new car and so pleased with his service. Thank you Jack Schofield!

mpacini

Jan 14, 2015

I am now on my 3rd BMW from this dealership. Always a great experience. Nick is a terrific salesperson to work with, never any pressure and gets us what we want. The entire team is very accommodating, friendly and always helpful. The service department is great, never any bad experiences. This dealership is the best! I travel 45 minutes to get there, even though I have a BMW dealership 10 minutes from my house.

Eugene

Jan 9, 2015

I was looking to get into a new M3 for euro delivery and no dealer in my area was willing to use their M3 allocation for a Euro Delivery. I finally got a hold of Pete at BMW Atlantic City and the level of care, service and expertise was like none other. Everything went flawlessly from order to redelivery of the car to me in Chicago (4 month process for Euro Delivery). Pete made sure to keep me informed throughout the process and took care of all my needs. The process was easy and everything was clear even when everything was done remotely through email and phone. I'd refer my friends and family to Pete for any of their BMW needs.

FancyMe

Jan 5, 2015

Before we fully got out the car, Jack was there to greet us which was a good sign. Jack is friendly, professional and very personable. He took us inside where he told us about different models and offered a test drive on several cars. He wasn't pushy and took time to listen to what I wanted in my car. The overall time spent at the dealership was more than enough time (several hours), but Jack made it a painless experience. The finance department (Brad) was also professional and friendly and explained the different additions available. At no time did I feel forced to buy anything. I titled my review "my first BMW" because when I'm ready for another one, I will be back gladly. Thank you Jack for everything and the "boy toy" says hello. :)

Uncle Mikey

Jan 5, 2015

Highly Recommend ....I am very impressed with everyone I dealt with. They helped me make my own decisions with accurate facts and no games.Thank you guys...

Cabkab

Dec 13, 2014

My husband started the process of purchasing me a PreOwned BMW. He was greeted & treated with professionalism. No car buying process is ever quick, but this process went smoothly and as quick as it could. When I came in to finalize the paperwork, everything was prepared and ready for me to sign. I applaud the management team for having a great team of employees from the sales person to the financial person. Great job BMW of Atlantic City.

John K

Dec 4, 2014

Tom was our salesman, Told him exactly what I wanted and how much we could afford. No game playing at all very professional and no pressure. I would highly recommend the dealership and Tom Tadley!

Izzy

Nov 26, 2014

After some missed communications, picked up my car last nite and iam a very happy customer, all my issues are taken care of, thanks to GM Vincent menneti for reaching out and especially my service advisor leonard idietz, he was very professional and easy to talk too, he was patient with me and stuck out with me untill the issues were resolve, cause I knew there was an issue and he never doubted me thank you leonard,so if want a great service advisor look up leonard idietz at BMW of atlantic ciy. thank you guys

leonard ideitz

Nov 25, 2014

I wanna thank GM Mr.vincent menneti personally for reaching out to me resolve this problem and foremost my service advisor leonard idietz he was great, professional and got the job done to fix the issues and I recommend him for your future issues he is the best. Thank you vince and leonard

Hooztheman

Nov 8, 2014

The purchase of my certified preowned BMW came with paperwork that I had to sign when I bought the car. I didn't have to be told anything , it was written in the paperwork. My car was a pleasure to purchase here. Ron was very informative and had the answers to all my questions. Great experience from start to....I would say finish but it's not over yet for me and I plan on buying me next car here as well.

Phil

Nov 6, 2014

Great place to buy a car. Guys were honest and went out of the way for me, even staying open 2 hours after close. I got a great deal on my truck and also a very fair value for my trade.

Barbara

Nov 3, 2014

The dealership was wonderful to deal with. We will be back again in the future to buy another car!

Sal F

Nov 3, 2014

Vincent (General Manager) and Tom (Sales) made the buying experience easy, low pressure and the must importantly gave me a great deal on a 7 Series. Traveling from Philadelphia after work was well worth it!!

Kaitcap

Sep 12, 2014

I came to the BMW of Atlantic City to get a problem with my car fixed and Anthony was beyond helpful in explaining the actual problem and also giving me an amazing deal on the price. If you have a BMW you don't want to take it anywhere else because this dealership is the most knowledgable on their products!!

Kaitcap

Sep 8, 2014

I purchased a used bmw x5 3 months ago from this dealership and they told me the car was certified. It broke down the other day and now I need $1500 to replace the thermostat and I found out that the car was NEVER certified. They took advantage of the fact that I was a young girl and lied to sell me a defective car. DO NOT BUY HERE

Kate

Sep 7, 2014

This dealership told me I was buying a certified used BMW. Three months later, I need $1,500 in repaired parts. Turns out, the car was never actually certified. The salesman, Jack Schofield, took advantage of the fact that I was a young girl making a big decision and pressured me into buying this faulty X5. I will NEVER return with my business and will advise anyone I know to steer clear of this dealership.

Gino D

Jul 16, 2014

I came to this dealer looking for a 3 series, and I had never driven one before. The representative Pete was incredibly knowledgable and patient with me. I ended up driving all three models of the 3 series across almost two hours. I never felt rushed and I got a chance to really drive and find what model I liked best. Pete knew the answer to every question I had about the cars. Legitimate answers not some made up on the spot bull. All in all I've been to my fair share of dealerships of all kinds of cars. This was one of the most pleasant experiences I've ever had at a car dealership, I would recommend this place to anyone looking for a bmw. Simply put outstanding service.

Cara

May 11, 2014

I had the best experience at BMW of Atlantic City. This is my 1st BMW and my salesman, Jack, really guided me through the whole process. Buying a car can be a long and tough process, but these guys made it easy. From the moment I walked in I felt comfortable and never pressured. Jack helped me pick out the perfect BMW for me, the X1 and I love it! I can't say enough good things about my car or this dealership. I highly recommend going here if you are in the market for a BMW.

Christopher Pauzano

May 8, 2014

Buying a new car for some people is a tough ordeal. Buying a BMW could be an even tougher ordeal. At BMW of Atlantic City it was simple. The GM Vincent and my salesman Nic were complete gentlemen and very professional. At NOT one point did they ever try to pressure me into making a decision on a deal. They were able to get me out of my lease (honda accord) 11 months early and into a 2014 528i x-drive. I had my daughter with me the whole time I was there. She and NIc became friends and she even left with some goodies (that she still plays with). If you are considering buy a BMW look no further. You WILL get the best deal, the best prices,and the best service. I will be back no doubt!! Thanks Vincent! Thanks Nic!!!

Melissa

May 5, 2014

I bought my first BMW a few years back. BMW of Atlantic City exceeded my expectations so much so I brought my mom in when she was looking for a new vehicle. Its wasn't just because I could trust the manufacturing of the car for my mom, but it was the service that was always provided, the worry free feeling and the respect and reliability BMW of Atlantic City provides. My mom bought a BMW that day and low and behold my brother ended buying one too! OK Ill brag, I traded mine in as well because the car of my dreams was there and I could not resist! So yes, three cars in one day- because they are that good!! If your reading this review for honest feedback, I could not be anymore honest than saying BMW of Atlantic City is the most reliable, the most honest, caring, educated and loyal to their customers than any other dealership I believe ever. I highly recommend speaking to Pete in sales and Sean in finance, as they made the entire purchasing experience the best you could ever have! Personally, they made the experience so enjoyable they are like part of the family now :) Thank you Pete and Sean for everything- you have loyal customers (family) for life!!

mvega

May 5, 2014

Geremia Artiles made my buying experience quick & easy! The rest of the staff were very friendly, helpful and very professional. I was in & out in no time. I have purchased many vehicles threw the years & have been to many dealerships & this one was absolutely the best dealership I've been to. I would recommend BMW of Atlantic City to all my family & friends or anyone who is looking to purchase a vehicle.

Matt D.

May 4, 2014

First of all, Pete was great! Knew everything about each vehicle I was interested in - no pressure, just facts and information so I could decide what I needed and what I wanted. Some humor threw in mixed with a comfortable conversation as to my needs and desires in a vehicle. I bought an X5 and I have no idea why I went to other dealers. BMW for Life - yes the vehicle is great - but these days service is what counts and not just the maintenance, the person to person info exchange - then Sean in finance - the whole experience was easy, smooth and better than any experience I have ever had in the past. This is my first BMW, it won't be my last. Thank you Pete and Sean! Love my X5, Absolutely appreciate the respect and professionalism in how you do business. THANK YOU!

Gina L. Coyle

May 3, 2014

Very easy to work with. Started the process on-line and finished in the showroom.

Mr and Mrs Ullah

May 1, 2014

John Schofield from BMW of Atlantic City made our car buying experience a great one. He was helpful and not Pushy at all. He understood our needs and recommended the perfect car for us. We are very happy with the purchase and will go back to him for our next purchase. He is definitely the best car sales person!!!!!!!

Mr Larry R Hanker

Apr 30, 2014

Long customer since 1984 very happy with dealership

Ray and Alisa Morales

Apr 30, 2014

For the last several years we have purchased several BMW's and have had great service. To begin our sales person Pete Ballias was the best and to start he is very knowledgeable about every vehicle we have and he goes out of his way to help his customers. I would recommend Pete to anyone who wants to purchase a BMW. I also have to say that there finance section Brad was also a great help. Great team. Great service and Honest. Thank You BMW of Atlantic City for your great service.

Angie Perrone

Apr 29, 2014

My first experience at purchasing a new car at BMW of Atlantic City was great. My Client advisor was Pete Ballias and I would recommend Pete if you are thinking of purchasing or leasing a new or used vehicle anytime soon...He was professional, courteous and extremely helpful ...but it doesn't stop there!..Pete continues to keep in touch, making sure all is good, that I am comfortable with my new vehicle and always asks if I have any questions. I don't learn easily...I am approaching 70 and had many questions to which Pete had all the answers and lots of patience!!,,,,bravo Pete....you will always be my bff forever client advisor....

Eddie Mac

Apr 29, 2014

Submitted an earlier review, but not sure if it went through...My salesman Geremiah was personable, knowledgable, and helpful answering my questions. Finance manager Brad was great as well...A++ experience from the test drive to the final signature for my X1. great dealer...I highly recommend BMW of AC!!!

GNC7

Apr 29, 2014

I have leased 2 X3's, 1 Z4, an X5, a 528, and a 328 from Pete B at BMW of Atlantic City. I am very busy and dont have the time for games. Thats why I love this dealership. I make a phone call and tell them what Im looking for and the not only find me what I want. They tell me the best way of buying or leasing it to sve the most money. Its always pleasure to buy a car here, as it should be, instead of dreadful as it is at other dealerships. Thanks again Pete!!!

HHH

Apr 29, 2014

I have purchased a lot of cars and always from a dealership. I had a pleasure of dealing with Jack S in October when purchasing my vehicle. It was time for my wife to get hers and refused to look anywhere else but BMW OF ATLANTIC CITY. This is the first time I have ever purchased 2 cars from the same dealership and I can guarantee I will be back. I couldn't ask for more. Thank you Jack for both cars. Harold & Stacie

Hoan

Apr 29, 2014

Pete Ballias takes care of me and my family whenever we're here. I don't have to worry about a thing. He is very knowledgable and has always answered any and all of my questions thoroughly. He is very easy to communicate with and makes you feel very comfortable. Couple his presence with a wonderful facility, which offers free snacks, and you have one of the best experiences you'll ever have at a dealership. I will definitely continue to come here for all my BMW needs.

Mr. and Mrs. Charles

Apr 29, 2014

After dealing with different dealerships and expecting the same treatment from BMW, we we're amazed at the level of service that we received. After becoming a customer of BMW, we could not find ourselves taking our business anywhere else. Our salesman, Mr. Schofeild has made our buying experience wonderful, to the point where we have purchased a total of eight cars within our family through him. We highly recommend anyone who is looking to purchase a car, whether new or used, to go to BMW of Atlantic City.

Paul Olendzki

Apr 28, 2014

I bought 3 BMWs at that dealership in last 6 years and every time it was a worry free, professional experience. Peter was always taking great care of me, not only during a "buying" process, but anytime I needed any information or help with the car. I called it an extraordinary,extra step buying experience, and that also make me a returning client to BMW of AC.

Brian B

Apr 27, 2014

Jack and the whole team at BMW of Atlantic city were awesome through the entire car buying process. If you're in the market for a BMW and in the southern New Jersey area, this is the place to go! Friendly, attentive, knowledgeable and courteous are just a few works to describe my experience. Kudos to making what can be a stressful process a breeze.

James B.

Apr 27, 2014

Recently purchased an X1 from Atlantic City BMW. Jack Schofeld was my salesman. He and the General and Finance Managers went above and beyond to accommodate my purchase. Very professional and courteous. Purchased other cars here and always happy with sales and service.

VHPTennis

Apr 27, 2014

Pete Ballias is a very helpful and knowledgeable salesman. He knew every answer to any question I had for that car. He takes his time to know you a little bit and suggests what car would be best. My brother bought a 2012 328i from him and I just purchased my 2011 535i a couple of weeks ago after I traded in my other beamer. The process was quick and hassle free. I will definitely be coming back to Pete next time I'm looking for another BMW. As for the dealership, it is clean, offer plenty of vehicle choices, and many helpful and friendly workers from sales to service. This was my second vehicle purchase from BMW of Atlantic City and will not be going anywhere else...

DrHarlE

Apr 26, 2014

Being a customer of this dealership for over 10 years, I am still amazed at the efforts they go to for customer satisfaction and retention. Whether it's a service appointment or just stopping by to see what's new, they treat you as if you are their most important customer. My most recent experience was with Pete Ballias. Pete's understanding of the car and the customers needs enabled him to find the perfect car for our family. He listened to what we wanted and steered us in the right direction. There was no rush and he wanted to make sure we test drove a couple of different models so that our decision was the right one. He took time to explain the features of each car and explained all the current deals and programs. Once the decision was made then it was off to "crunch" the numbers. Meeting with Jim and Sean they made absolutely sure there would be a deal in place that I was going to be happy with. Took delivery of the car yesterday and Brad made the paperwork go smoothly. Then Pete took over again. This was my wife's car. Pete took the time to make sure she understood all the features of the car, so she would get all the pleasure of ownership that BMW intended. The car adds to the experience, but the face of the dealership that made this an outstanding experience was Pete Ballias. See Pete, you won't be disappointed.

Meloni & There Beast....

Apr 26, 2014

I just purchased as used BMX X 6 from BMW in Atlantic City. Wow !! I had a pleasant experience with the whole deal from the finance manager,Brad Ritenour he made sure all question were answered and he really worked to get me the best deal.As for my salesperson Jack Schofield,he was very professional and helpful, very up front and didn't play any games like other sales people have done to me in the past.Jack spent time going over every thing in the vehicle,set up my cell phone ,showed me other new things about my X6. I would highly recommend Jack Schofield and the dealership to friends and family. As for Vincent Menniti (General Manager ) he was very helpful with my deal, he new that I was a former customer of BMW in Mt Laurel and I had some problems there. He a-shored me that his dealership worked as a team and I would be happy. I am very happy with the dealership and the management staff. Vinnie was very patience with me as I am a perfectionist like I said I bough a used car, Vinnie made sure to get all of my concerns taken care of. Thanks Again for making this a pleasant experience Mary & Al Meloni

Clyde

Apr 25, 2014

I live in California and dealers here have been giving me nothing but headaches, dealers would not call me back or they would try to charge me US MSRP for my ED purchase... The whole car buying process was really starting to stress me out until I was referred to Pete Ballias at BMW of Atlantic City. He was willing to order my car via Euro Delivery process and gave me one of his first allocation, Pete also let me contact him on his cell phone and he has always been prompt at replying to my texts/emails/phone calls. Plus, him and his manager Shawn McDole sent me a keychain in the mail before I even signed the purchase order and they told me they will be sending out more gifts until I take off for Europe(!!!). They also agreed to get the car delivered to California after ED and will pay for the courtesy delivery fees which other dealers out of state were unwilling to do.

Terrence

Apr 25, 2014

I bought my 2015 BMW M3 and had it delivered in Europe and this was the most pleasant experience I have had buying a car! My sales associate Pete and Sales Manager Shawn are great to work with and they smoothed out the bumpy process buying a car and having it delivered in Europe. Since I'm buying the new generation of M3, it was a hard car to find a dealership that would let me buy it AND to sell it to an out of state customer. Pete and Shawn treated me like I've been buying cars from them for years. That goes a long way with me and I won't forget it! I will DEFINITELY buy another car from this dealer. The other thing that makes this an above and beyond experience is that I traded in a car (and don't forget I'm out-of-state) which is a process in itself. EASY! I like the fact that they respond to emails/phone calls quickly. He knows everything thing there is to know about BMWs and he is made the process for the Euro Delivery an experience to remember! Thanks again Pete and Shawn!

Walt USCG AUX

Apr 23, 2014

This was the second vehicle that I purchased from BMW of Atlantic City and the same salesmen, Jack Schofield. He was very attentive to just what I wanted in the car, He went over all the options that I wanted. He stated that the car would be in, in about 4-6 weeks, the car arrived in about 3 weeks. He went over every thing in the vehicle, set up the cell phones, showed us other new things about our X5. Very pleased

Brian

Apr 20, 2014

I just purchased a new 3series and Jack Schofield was tremendous. He came highly recommended by a good friend who purchased a 5series. Jack was not interested in playing games, was upfront, honest and spent time with me answering all of my questions. As well Brad Ritenour, the finance manager, did not waste time in discussing deal economics and was also very helpful in thoroughly explaining all the details of the paperwork process. All in all, in was a pleasure, and I highly recommend.

AS

Mar 24, 2014

Tom and Brad helped me when I was buying my car. They are both very friendly and very helpful, from the first phone call to signing the papers.

Phillyshopper

Mar 2, 2014

This has been a pleasant experience doing business with VINNIE via the phone and in person (buying & trading). He has been very helpful and has explained the sales process very well. It's a pleasure doing business with the professionals BRAD (financing) & TOM (sales). I would recommend them in 100% to my friends who are looking for a new vehicle.

georgiaboy1968

Feb 15, 2014

My 2006 525i needed transmission reprograming. I was given a new 320i as a loaner vehicle. My auto was kept overnight and delivered with a nice shifting transmission. Rob explained what service had been preformed and could not have ben nicer to me. I highly recommend this service department.

jamie327

Dec 14, 2013

I engaged this dealer regarding a preowned BMW on their lot. I dealt with no less than three different salesmen who, I found in the end, were each promising me different things for the price they were offering, including whether or not they would repair a significant scrape on the front bumper. After driving two hours they obviously knew they had me in a corner because they wouldn't do anything to even remotely appease my concerns. After picking up the car in the dark and driving it home I noticed a tire had a bulge in the sidewall. I contacted the dealer who made it clear it wasn't their problem because it went though the certification process and could have happened on the way home. Knowing I didn't hit any potholes, I looked closer at the preowned listing photos which very clearly showed the bulge if you knew what you were looking for. With this info the dealer was still less than helpful getting the issue fixed, telling me it wasn't a problem and I shouldn't worry about it. After calling BMW corporate and complaining, and seemingly endless conversations with the general manager, they reluctantly agreed to replace the two matching tires and have a local dealer perform the work. If all this weren't enough, the dealer hadn't disclosed to me that the car was previously used as a manager demo and had an additional 5,000 miles on the warranty; both facts would have been extremely nice to know. Between all this, the obvious lying on the certification report,and the salesman's incompetence and refusal to fix even my phone number they mistyped when registering my car, I would highly recommend avoiding this dealer at all costs for everything.

absecondoitbest

Oct 20, 2013

Having had many pleasant experiences with this dealership for service on our 2010 ~ 750XI vehicle, we felt certain that we would be happy purchasing a new vehicle from them. This time around we decided that we wanted a 2014 ~ 640XI, which was a totally different look than the one we were trading in. The dealership had to locate the color we wanted with the options we chose and were able to actually find one at another of their stores for us. Since this was the start of the 2014 run, we felt fortunate that there was no long wait.Our salesman, Brian Cronin, was extremely familiar with the features of this vehicle and was very patient in going over each and every feature on the car with us. Since this vehicle does about everything except brew our coffee for us, you can imagine, he put in quite a bit of time showing us how it works from front to back.Thank you, BMW of Atlantic City for helping us find our new car and making this a nice shopping experience!

sanman9959

Jun 18, 2013

The sales rep and the lease manager were acting like they were doing us a favor with leasing the car. When we asked a question, it seemed like an effort to answer. The lease manager was extremely rude. We called ahead and told the sales rep that we could not get to the dealership until after 7:00. Could he have all of the paperwork drawn up with the numbers we agreed on, so all we needed to do was sign, pay the down payment and taxes and take delivery of the car. The paperwork was not ready and when I asked if he received my message, the attitude came out. He pretty much was telling me that I was late and he wanted to go home. My husband and I have leased and purchased many cars and have NEVER been treated with such disregard. I would never refer anyone to this dealership.

absecondoitbest

Mar 16, 2013

Unfortunately, we have encountered various problems with our 750i BMW relating to service issues.Each time we call, the agency is very courteous and accomodating, fitting us right in for a service appointment.They provide us with a loaner and do their best to get the work done as quickly as possible.

ToledoScott

Mar 13, 2013

On February 28, 2013, I purchased a 2011 BMW 550i X-Drive from this dealer - nothing but a superior car shopping experience. I live in Pittsburgh, PA. I was surfing on Autotrader.com which lead me to BMW of Atlantic City (after I was unable to close a deal with two other dealers). The business finance manager, Brad Ritenour, is from the Pittsburgh area originally. Brad actually drove the BMW to me in Pittsburgh and drove my trade back to Atlantic City, NJ. Im sure that they cannot offer this service all of the time; however, it was greatly appreciated. Brad was a true professional for sure and was extremely knowledgeable about the BMW product. We actually did the F & I paperwork in my kitchen. Brad saved me valuable time as the dealership is a 6 hour trip one way from Pittsburgh. I was a little leery of buying a car that I did not view. Frankly, I was concerned about buying a car out of NJ due to the hurricane and flooding. I worked with Art McGuigan over the phone. I am a pain to deal with because I am not only a driving enthusiast, but I am also a perfectionist I dont like door dents, scuffed wheels, tires not matching, etc. The websites description about the car was spot-on. Art knowledgably answered all of my questions we talked frequently on the phone. Art had patience with me. Once the BMW showed up at my residence, the car was as pristine as advertised. My plates arrived via Fed Ex yesterday. When my wife is in the market for a new vehicle (whenever she decides to part ways with her aging Escalade), our car search will start with BMW of Atlantic City. Rating was based on the superior level of service that I received. Scott Pittsburgh, PA

Vtbmw

Dec 21, 2012

Wanting to be loyal customers, my husband and I drove 6.5 hours to purchase a car from this dealership. After arriving, we were told that the car we wanted had been sold the evening before. Arthur then insisted we test drive 3 cars we were completely not interested. After wasting both his time and ours, we drove a car similar to the one we had made the trip for. We did purchase this car. (I was ready to leave, I loved our other BMW. ) it has now been 2 months and we have still not received our license plates or registration. We have called the dealership several times and get attitude each time we call. This experience has been so horrible that I have considered never buying another BMW. I had a better car shopping experience when I had $5000 to spend on my first car.

dpearlman

Sep 12, 2012

I went to BMW of Atlantic city after going to over 8 dealers in two states and they by far were the most professional, friendliest and honest people to work with. They answered all of questions and addressed any concerns we had. I bought a 2009 X5 for a great price and the car is in immaculate condition. I couldn't be happier with my decision and will be back in a few years to buy my husband his 5 series.

Seeker88

Sep 5, 2012

Had to write a separate review for service at Atlantic City BMW considering dealer rater separates the two catagories... So here it is:The Guys in Parts / Service are Top Notch at Atlantic City BMW: Dave Rosenthal (Parts) is on top of any accessories I was looking for and never hesitated to hunt down the goodies. Omar Cruz (Technician / Mechanic) is a young guy with a wealth of knowledge and a great attitude. I see him as being a Service Manager someday with his integrity and willingness to assure customer satisfaction. Plainly stated: "The kid is a good wrench". Service Manager: Tony Martins has an open door policy and made time for any of my needs without any hassle whatsoever. He's always on the go and if you can catch him on the lot or in Service - he's happy to help. A very high energy kind of guy.The New Service Dept. is top notch and with a young, knowledgeable, high energy staff... I believe your car is in good hands.

JohnSulano

Jul 4, 2012

Brian and Eric went above and beyond the call of duty to insure that my wife and I got the best deal possible and were very friendly and knowledgable about the New 2012 5 series I bought from them. Brian gave me a tour of The new showroom and service areas and I was very impressed. This is my third BMW and I will never buy from anywhere else. Thanks guys for doing an OUTSTANDNG job!

vidiot411

Mar 8, 2012

Very poor service dept. Not happy at all. I will take my business somewhere else. I won't ever go back to them. Sales crew are very good.

bharattrivedi

Feb 5, 2012

I would not recommend this place to anyone anymore as this place is going to the pits. 2011 Jan/Feb the car is with the dealership 3+ times every time towed in. Last fix is a new starter which fails in 6 months back to dealer in Aug only to find out they put a cheap off market starter instead of a genuine BMW starter. They could not fix my tyre wobble problem first reported when the car was under warranty, guess they were waiting for the warranty to expire before hitting with a charge to fix the problem. I think they are at best good for an oil change but please get your own oil for knowing them they might be recycling the oil from one car to another.

pmlanctot

Oct 26, 2011

I purchased a Certified 2008 535xi in late July of 2011. The car fax indicated the car had hit a curb and was repaired prior to certification.Experienced engine failure a few weeks after purchase which was repaired by dealer. Service did not have the time (it was a Saturday) to address issues that included a vibration over 60mph and my sat radio. I took the vehicle to my local dealer in PA and they identified a bent rim as the source fo the vibration. It appears a wheel was damaged and simply moved from the front to the rear (the prior owner leased it). This should have been picked up during the certification process. Calls to my sales representative were not returned.

MPRS

Aug 5, 2011

I decided to purchase from this dealer since they were local and I did not previously hear anything bad about them. Even the reviews, for the most part, on this site do not make the dealership look bad at all. After this purchase I will never return to the dealer for anything except for maintenance when called for since their service department I did have a good experience with.The vehicle I purchased was a 2008 328xi. Overall, the car was in decent condition, interior was immaculate and on the outside there were a few scratches and a bad ding on the front passenger windshield pillar. I almost walked away from the purchase after noticing these things but my salesman Pete said they would repaint\repair all scratches and pull out the ding with no charge to me. The car had all of the options I wanted including color both inside and out and the price was right with CPO warranty and free scheduled maintenance. So I agreed on the sale and we got started on the paperwork. A few weeks after the purchase I decide to return to the dealer to discuss getting the scratches painted. I set up an appointment for the paint work and it ended up raining on the scheduled day; this happened again for another 1 or 2 scheduled appointments later. The paint guys told me on my initial visit to call ahead to make an appointment because they are very busy and I typically cant just show up. After multiple unanswered calls and leaving voicemail after voicemail for Pete to setup an appointment for this work and getting no response, he finally calls me back on one random Friday and says to stop by tomorrow (Saturday) to get the paint work taken care of. I ask if he checked with the paint guys to see if they can fit me in, he says yes he did and to come by early Saturday. So I get down there and it turns out he never called or checked with them and they cant squeeze me in. I even asked the paint people "Didn't Pete call and ask about me stopping by?" "No, nobody called us". So I ended up wasting part of my Saturday driving to the dealer for nothing. So while I was there I got the cell phone #'s of the paint guys and ended up setting up an appointment directly with them and the work finally was completed. I wish I could have been told to do this from the start instead of making countless unanswered calls\voicemails to Pete. Next I needed to get the ding pulled. I played the same game with Pete, multiple calls\voicemails with no response. I finally gave up on Pete and called Eric Mahan to see what the story is. He says Pete mentioned it but someone must have dropped the ball so nobody ever called me back. He directed me to the body shop manager Andy Hallowell and we setup the appointment and they provided an Enterprise rental car at no charge to me. He was very nice and said this work should only take 2-3 days. After a week passes and not hearing anything I became a little concerned. I decide to call on day 7 and check to see if the car is done. I call the dealer and some younger sounding guy answers and I explained I am having body work done and I want to know if the car is ready. He says and I'm quoting "Uh the body shop will deal with that, ok bye..." I interrupted him and asked to speak with Eric, he then says "oh thats who I was going to say I'll transfer you to". The vibe I got was there was no potential sale so he did not care. They should really train all employees, even salesman, to be customer-oriented even if a commission isn't on the line. I ended up getting Erics voicemail which I didn't bother leaving a message on, I decided to just call back tomorrow since at this point it was about 8pm. I call the following afternoon and a secretary says the car is done and can be picked up. I found it strange that I didn't get a call the day before or even the day of about my car being ready. Would I have been called at all? Pretty unusual since they are paying for me to drive a rental car every day, too. In my opinion, the dealership fails at delivering the BMW level of service, which I've only heard about being one of the perks of owning a BMW. They did own up to what was promised but it was like pulling teeth to get anywhere between many many unanswered phone calls and voicemails in addition to trips to the dealership for nothing. On top of that, it took about 4 months to arrange and complete about 2-3 days with of work. I'm sure the dealership can successfully handle signing one up for a lease or new vehicle purchase, for that I would not hesitate, but I would be VERY VERY cautious about buying a used car if any type of work is needed as a condition of the sale, like in my situation. I would not commit to buy or sign any paperwork unless the car is sitting on the lot in pristine condition.Overall, I don't think this dealership prides itself on service and they seem very unorganized. If I could do it over again I would go to one of the high volume dealers with better reviews, they seem to have their things in order.

rev.ken

Jul 12, 2011

Great sales experience in March, 2010....the, service. What service? They let me down twice, specifically in May, 2010, when I had a "do not drive " condition. Called, the best they could do was 3 weeks. Went to another BMW dealer, took me right in nd their service staff could not have been nicer. Then, on January 01, 2011, car broke down. Called BMW "Hotline". They told mde to get it to the dealer right away, as it was a safety issue. The next work day, called BMW of Atlantic City. Again, a 2 week wait. Called the other BMA dealer, took me right in. BMW of AC's Service Manager was apologetic, but was at a loss as to why service schedulers did what they did.Finaly analysis BMW of Atlantic City should export the care and quality customer service of their Sales force to their Service people.

surfw

Feb 23, 2011

PRICE may close one sale, SERVICE turns one sale into repeat sales. In 2003 I purchased an X5 from Ron Solt and Eric Mehan. My obsessive compulsive personality causes me to research any prospective vehicle as well as the dealership where the vehicle will be serviced. Ron and Eric were a pleasure to deal with and extremely patient. The only bump in the road occurred when the special ordered X5 arrived with dark wood trim instead of light wood trim. Discussion ensued with the initial reaction of denying that the light wood was ordered...when I produced the written fax order, Eric Mehan immediately stood by the order and re-ordered the X5 in accordance with my initial written special order. Dave Masserini, service advisor at BMW of Atlantic City, is the best advertising for BMW of Atlantic City. Dave is knowledgeable, professional, and efficient. Recently, prior to a 800m trip, I stopped by the dealership, to confirm that the oil level was ok. Dave checked the oil level, topped off the oil, and checked the X5's service status with the key diagnosis feature...all with a smile, curteous and direct action. Service is the reason I return to an auto dealership to purchase a vehicle. BMW of Atlantic City has the team of knowledgeable professionals to fit the Best Handling Vehicle on the Road!

tpmvabch

Sep 26, 2010

Icredible experience. Bfore making the decision to purchase from BMW of Atlantic City we had test driven three BMW's, a new Lexus, Acura and Mercedes. Our search was both local and regional, within 300 miles of Virginia Beach.BMW of Atlantic City was by far the most responsive and forthright in answering our questions. Admittedly, we were a bit leery at first purchasing a car sight unseen over the Internet. However, Sean McDole was very professional and answered every question and/or concern. He contacted us on several occasions over the past three weeks. When we arrived at the showroom yesterday we were greeted by name at the front door. I can't tell you how much that meant to both of us, especially having just driven five hours from Virginia Beach. Ron Solt immediately showed us the car, offered us a test drive and started the paperwork.While Ron worked on paperwork, had the car detailed and had our trade in appraised we were offered fresh baked cookies, muffins and drinks. Everything was as promised from the financing rate to the condition of the car. Trading in our old car was a breeze and we were offered 20% more than we were offered in Virginia Beach. One thing that really impressed me was the "no pressure" atmosphere. When Jim Pitetti went over the financing with us he also presented several additional services and packages. My first thought was here we go with the high pressure sales pitch to purchase something we really didn't want or need. Although Jim reviewed the packages and options with us in detail , there was no pressure to buy anything. What a nice surprise. He simply presented the facts. As a result of his professionalism and no-pressure attitude we ended up purchasing the BMW maintenance plan, the tire and wheel policy and the Pass Key service. Regarding the car itself, it looked great when we left the lot. Perfect condition! Before we drove away Ron went over every feature on the car and took the time to answer our questions. We've driven the car about 400 miles the past 2-days and it is an absolute blast to drive. There really is something very different about the way a BMW drives. The bottom line is the purchase far exceeded our expectations. Our next planned purchase is a used Z4 and I'm sure when the time comes we'll be in touch.

royalhdw

Aug 27, 2010

Unfortunately we did not purchase our new 750I from this dealership as they did not at that time have availability to the vehicle we had chosen, but our experience with them overall is very impressive.We have taken our car in for service under warranty and each time they have provided us with a loaner vehicle.They are courteous and accomodating and have taken care of our concerns with the car.They have made available to us a sales rep to familiarize us with the workings of the car, which unfortunately was not done by the dealership selling us the car. They offer monthly customer appreciation seminars accompanied by dinner and prizes and allow people to ask questions about their cars and tour the service facilities. You actually speak with the mechanics and the folks who know about tires and service on your vehicle.Customer satisfaction seems to be a priority with this dealership.

sojoant

Aug 20, 2010

Let me start by saying I am a loyal person so when looking to buy a pre-owned/certified vehicle I was going to give the business to my local dealership and salesman where I purchased a brand new BMW 525i in 2006. I searched the inventory online and found a car that I was ready to purchase sight unseen. I reached out to my salesperson and he mentioned that the car needed to go through detail but it was available. I had a few questions that needed some follow-up on but the sales person did not get back to me, I had to get back in touch with him for these answers. When I noticed the car was no longer on the website I reached out to the sales person via email and he assured me the car was still available. When I spoke to the saleperson later that day he decided to mention that they had another party interested in the car. I was ready to drop everything and come over an purchase the car but it was STILL IN DETAIL and not available for me. Long and short they sold the vehicle to the other buyer and wasted my time and energy. I thought this dealership was ethical, however they are just like any other bottom of the barrell car salespeople. I gave them the oppurtunity to treat me like the other buyer who purchased the car I was ready to buy but I am not getting the return calls or attention like the other buyer. Below is my email to the dealership and there response. BE CAREFUL OF THIS DEALERSHIP!!My email to the GM:Mr. Cevoli, I am in utter disgust at the experience I had with your dealership this week, ending this evening. In 2006 I purchased a BMW 525i at your dealership. My salesperson in that transaction was Brian Cronin. I am currently in the market for an SUV for my wife and children and after an internet search of your pre-owned inventory, I saw a white 2006 BMW X5 that I was immediately interested in. As real estate agents, my wife and I are fully aware of commission based sales and what return clients mean to our business. It was natural that we would contact Brian Cronin to assist us with this purchase. I contacted Mr. Cronin on Monday August 16th sometime before 10 A.M. to inquire about this car. Mr. Cronin was enthusiastic about the vehicle and was able to answer all my questions in a somewhat acceptable time frame. He told me in that same conversation that the car was due to be detailed. I asked him if the car was going to be a "certified" car and he told me he would get back to me. Tuesday the 17th came and went with no word from Mr. Cronin. This morning I emailed Mr. Cronin to see if the car was still available due to it no longer being on the BMW of Atlantic City website and he emailed me back stating it was and he noticed that numerous cars have been pulled from the website and he would find out what the issue was. Around 11 A.M. I called Mr. Cronin about the car and he assured me the car would be "certified" and I told him I wanted to purchase the car. At this point Mr. Cronin disclosed to me that he had another buyer interested in this vehicle. Someone he had been working with since February of this year and that he "felt bad" about this and they had a tight budget. When my wife or I are selling a home and have multiple buyers for a particular property we don't "feel bad" and push off one buyer for another. We conduct business in a professional and ethical manner and this is where BMW of Atlantic City FAILED miserably. We informed Mr. Cronin at 5 PM this evening that we were on our way to purchase this vehicle. Mr. Cronin was unavailable to us when we arrived at the dealership and his pocket buyer was "waiting in the wings". The other buyers followed through and purchased the vehicle. Sour grapes? No. Are we angry? Yes. We feel that we were totally "pushed off" the past few days and would have closed this purchase on Monday if it was made a possibility to us. Why was this other buyer given such priority over us? What happened and how it happened was truly wrong. Surely you have some sort of ethical practice in place for these sort of situations. If so, it was not executed in this instance. Sean McDole was acting as a manager on duty this evening and he expressed to us that this vehicle was "being held" for this buyer. Really? Then why all the waste of my time and energy? Why post the car on your site for sale and also on craigslist.com and not for hold for one customer? My question to Sean McDole tonight was, is there a salesperson in your outfit that is going to pocket the next great deal for us? "Hold" a car for my wife and I? I feel that if I would have not decided to give Mr. Cronin the repeat business and spoke with another salesperson they would have put up some sort of fight for us to be able to purchase the car from them and not the "pocket buyer". I would like for someone to show me the loyalty that I was trying to give to BMW of Atlantic City and Mr. Cronin. This was a terrible experience for us and we sincerely hope you are going to have a reasonable explanation for the way good returning customers were treated by your staff. The email from the sales manager to me: I just wanted to let you know that I forwarded your email to John Cevoli, you had the wrong email address in there. Also I wanted to let you know that while this may have been viewed as a poorly handled situation by Brian, I will be sure to talk him about it. The reason the vehicle was held for the other customer was because I had told the customer myself that they had first right of refusal for the vehicle, as Brian told you we have been working with them since February to find the right vehicle for them and when we traded this vehicle in I called them and went over the vehicle with them and told them that they can come in when the car was ready and let us know, last night when the vehicle was finally ready they came right up and from what I understand they have purchased the vehicle. In your email you asked if any one of us would treat you the same way and the answer is yes we would, and if you like we will. And if it was another salesperson involved they may have asked but the answer would have been the same. I would hope that if the situation was reversed you would expect me to stick by my word if I gave it to you. My understanding of the short fall of this whole situation would have been Brian telling you the vehicle is being held for someone, and like I said I will speak to him regarding that so it does not happen again. Please let me know if there is anything else I can do for you, understand that my intention being here for you is to do my best to fill your needs and to give you the best service I can, if you would like me to look around for another car for that is similar to that one, or call you should something happen to that deal, I will be happy to. Again, I do want to convey my sincerest apologies for this situation and please let me know if there is anything I can do for you.

jaysonsmith

Apr 5, 2010

Friendly and extremely knowledgeable - this is how the car buying experience should be! Brad and the staff at BMW Atlantic City are very personable to work with and exceeded my expectations throughout the car buying process. They have a very non-salesy approach, and worked hard to find the best vehicle that fit my needs, not by trying to push me into something that only increased their bottom line. I am happy to say that BMW Atlantic City will be my dealership of choice for the future!

rev.ken

Mar 6, 2010

Probably the best car buying experience in over 45 years of buying new and used cars! No pressure, no hype, just a honest deal put together by Brad Ritenour & Sean McDole. I would give these guys a rating of "10" on a scale of 1 to 5, that's how good they are.They did what they said they would do and then some, treated us with courtesy and, suprise, really let us know that they APPRECIATED our business!You can't go wrong here......I give them my highest recommendations!

Barbara Kressman

Jan 19, 2010

I have just leased my first BMW after driving Volvos since 1980. I had been car shopping for the last few weeks and made my decision to lease my BMW in 40 minutes after going to Boardwalk BMW. Brian Cronan was my sales associate and he was knowledgeable and listened and worked with me on exactly what I wanted. Once I decided on the car, Brian and Sean McDole made it happen in a short matter of time. I have never had an experience at a car dealer quite like that..The next day when I went to pick up the car and go over the final numbers and sign the papers, Sean explained everything in easy to understand words, no questions were left unanswered. He took time to make sure we thoroughly understood all terms of the lease. When we got done with the paperwork, we had a thorough lesson with Brian on all the features of the car. Brian set up the bluetooth, Sirius radio, and demonstrated all the car's features. He spent alot of time showing us the functions in the car. I have never had a dealer spend this much time after a sale explaining how the car works..Both Sean and Brian were wonderful to work with and I recommend this dealership to anyone in the market for a BMW...I am thrilled with my new car....Barbara K.

BMWfan2

Jul 15, 2009

I have purchased 5 vehicles from this dealership in the last 9 years (1 Honda 3 Acuras and 1 pre-owned BMW) I can truly say that they are the best dealership I have encountered in 40 years of buying cars. James Pitetti is a professional and experienced salesperson, and John Cevoli (GM) is willing to go to extreme lengths to keep his customers satisfied. The service department is also excellent, but service can be pricey. (good work usually is). Go to this dealership, and you will not be disappointed. They are truly good people

Pboggi

Apr 21, 2009

Brad was extremely helpful, and made my car buying experience a complete joy. No pressure, and explained all options. He was always available to answer all my questions. Even after I purchased my 528i I called with several questions, and showed up at the dealership unexpected and Brad took care of my every need. This was my first car from Brad, but it won't be my last.

Arthur Rubin

Apr 14, 2009

My wife and I visited BMW of Atlantic City on March 14, 2009. Jean Simeon greeted us and allowed us to explain our needs. He gave us various options and figures, and had us test-drive a BMW 528i. I told him I would be comparison shopping, and would get back to him. We spoke a week later, and arrived at a lease price that was better than the competition. Jean was helpful, yet applied no pressure. I picked up the 528i on March 27th. Jean was patient in demonstrating all of the options available in the car, and made the pick-up experience pleasant. I have called Jean on a number of occasions since March 27th. He is readily available, continues to be patient, and has thoroughly addressed my questions. Because of Jean Simeon, I recommend BMW of Atlantic City to my friends and colleagues, and will return for future automobiles.

krissiemr

Apr 11, 2009

James and Eric took the extra time necessary to make sure I found the perfect car for me and my family. The price was well below other competitors and within our budget. I will buy all my cars from them in the future because of their friendly service and up front manner in which they do business.

shyde

Apr 11, 2009

Brad- was extremely friendly and competent. He made the entire experience an enjoyable one. I was not actually looking for a car, just bringing my BMW in for service. While I was walking the show room I saw a convertible that I was interested in. Brad also showed me some other options. He was very patient as it took me days to decide. This is the 4th car I purchased at their dealership and would highly recommend it as well as Brad.

surfed1

Feb 17, 2009

I stopped into the showroom on 2/16/09 to discuss the possible purchase of a new 3-series. I had already had an offer from a competing dealership for the same vehicle and wanted to see if they could beat it. Beat it was not the word, they destroyed it - Boardwalk's price was several thousand dollars better. Due to personal reasons (not financial), I decided not to purchase the vehicle at this time. In hindsight, I should have had them draw up the contract - but I wanted to get home to my invalid mother.I would like to say that I have purchased no less than 4 vehicles from this dealership in the past 19 years and have found them quite easy to deal with - no aggravation, no haggling. Their service department does a nice job, also. And have only had one or two minor issues in that time - that were always resolved to my satisfaction.I can recommend this dealership to anyone that is interested in purchasing a new/used vehicle or just wants their car serviced.James, the salesman wants to put his clients in a vehicle that they will enjoy. Eric, the Sales Manager makes the negotiation process painless. And John Cevoli, the General Manager ensures that his staff performs the highest level of customer service. Well done, gentlemen.

kenkrall

Jan 28, 2009

The staff at BMW Atlantic City were both knowledgeable and courteous. My experience there was one (if not the) best car buying experiences I've ever had. Brad (my salesman) and Eric (manager) made buying my BMW a VERY pleasant and easy. Their finance guy (I don't recall his name) was also very professional. They have a great team at BMW of Atlantic City, and I highly recommend: if you're in the market for a car you have to go to these guys..... you won't be disappointed! Kenny of Egg Harbor Twp

matthewt14

Oct 17, 2008

The team and my sales person James, was excellent in providing the service I was looking for. I left the dealership happy with the pricing and service. I will recommend them to others , I live two hrs away but it was wroth the trip and time. Matthew williams

rbohs

Oct 11, 2008

David Martin and Eric Mahan have been extremely helpful and patient with me while I have contemplated a lease decision over the past year. They were both extremly informative, and always explained even the smallest detail directly to me, and treated all my questions with importance and respect. David Martin did his best to understand my unique circumstance and help me weigh options that fit my needs. He and Eric Mahan evaluated my trade in, gave me a fair price, and didn't say 'they told me so' about making the trade earlier (and they really could have!). David Martin particularly has been wonderful, customer service plus, someone I really connected with and made the experience FUN and EXCITING for a committment of this scale and duration. He really focused on how I used the car, what I planned to do in the future (start a family), and made sure I got the "best" car for my needs and budget. David and Eric have gone through the same scenarios with me on the same cars so many times, and have been courteous and professional each and every time. When I finally made the decision to lease a 2008 328i at the very end of the business day on Friday night, the whole team worked together efficiently and with a level of service that is atypical and refreshing from a car dealership, in order for me to drive home my new 'baby' that night. I am so excited about the choice in both car, people, and dealership--it couldn't have been smoother or better. I only wish the rating scale above had an opportunity for 5 plus or 6's, because that is truly the experience I received. Thank you!