Used Cars for Sale at BMW of Bloomfield in Bloomfield, NJ

Kel535i

Sep 8, 2016

I recently purchased my 535i X-Drive from BMW of Bloomfield. Very nice facility and great customer service. Mr. Sal Ali was very attentive to my needs and came through when it mattered. In addition, Mr. Donell Henderson is the epitome of great customer service!Keep up the great work! Kelvin A.

Bev53

Sep 2, 2016

I recently purchased a 2017 X5 from Victor Rodrigues. Out of all the cars I purchased, this was by far the best transaction I ever had. I would highly recommend both Victor and BMW of Bloomfield to anyone in the market for a new BMW.

BMWi3Lover

Sep 1, 2016

Henry was awsome. I have leased 2 cars from him and purchased 1. He was attentive to my needs and wants. I would recommend him to anyone who is looking to get a car. He never pushed me and to find a sales person like that is one in a million. He gave me option, I have a 4 month old and he made me feel very comfortable, happy and safe with my choices.

Samiali196543

Sep 1, 2016

From the time I walked in the door I felt like a person my sales man was very attentive to all my needs. I would recommend this place to all my friends and family

SPatel

Aug 31, 2016

Got my new 550xi from Tony at BMW of Bloomfield. My experience was quick and easy and he was able to find the me options I was looking for.

jmichaelcosta

Aug 20, 2016

My wife and I went to BMW Bloomfield on a whim with no appointment. We were introduced to Victor. It was the hottest Saturday of the year, but Victor took all the time with us to make sure we were comfortable through our test drives and selection of our X3. We never felt pressured or rushed. We felt like Victor was working with us not for us nor against us.Truly recommend meeting with Victor Rodrigues if you are interested in a BMW.

3seriesguy

Jul 28, 2016

I spoke with Victor over the phone regarding a BMW. I was unsure what I wanted and Victor used his expertise to narrow down on the right car for my needs. He proved to be honest and kept my best interest in mind. If I had not met Victor I would of been ripped off at the competition. Thanks Victor and make sure if your looking for a BMW you go see my go-to-guy Victor!

Bimmerfan

Jul 28, 2016

Great service, great product knowledge and super friendly Victor Giusfredi. Will definitely go back to him for my next BMW as well. Will be getting my x6 next time from him!!!

Ana1232

Jul 27, 2016

A major part of the car buying experience is the level of customer service that one receives. I was pleasantly surprised with the level of professionalism and personal attention Victor gave me. People stop with the best price shopping it is best you just find the right sales person that doesn't wait no time and just goes to the best deal you could find

BMW fanatic

Jul 27, 2016

Howard Wu was my Client Advisor. Howard was very knowledgeable about the product. I highly recommend BMW of Bloomfield. Just look for Howard Wu for great buying experience.

Escobar528

Jul 27, 2016

This was by far the fastest and most smoothest car buying experience ever because of victor he made it fun I would most definitely recommend him to all my family and friends and he followed up with me multiple times to see how everything was with the car very pleased with him can't wait till my lease is up to go back and get another car from him

Nancy Requena

Jul 27, 2016

Victor Giusfredi (hope I spelled it right) made everything very enjoyable. From product knowledge to finding my exact needs, he couldn't have done better. Thank you Vic!

Russianbabe!!

Jul 27, 2016

My client advisor made my decision very easy for me. I was very sceptical to get my 4th BMW from them but Howard Wu client advisor was very knowledgeable and very easy going and understanding. Very polite nice guy who will definitely make sure you will walk out with brand new BMW.

Westminster American Ins. Company

Jul 27, 2016

My sales person know his product and options well and worked with me to get me into the correct vehicle at my budged price. This was a company car purchase for my sales team.

Cherry77

Jul 16, 2016

Ive recently bought my dream mercedes benz from bmw of bloomfield. Paul wilman was great. We meet in febuary i finally decided to pull triger in july. Tkanks paul

Jaguir0880

Jul 16, 2016

I would like to say thank you Paul W for helping me out with this New car purchase. Paul went out of his way to make this deal on a 2016 BMW 428 Xi.

13bmw77

Jul 10, 2016

The experience I had at Bloomfield BMW WAS A1 I was recommended by someone and I will surely recommend a few people myself I love my car thanks Paul and Ivan

Mike678

Jul 3, 2016

Henry has sold my family 3 cars over a 10 year span. He is intelligent, customer friendly, and above all HONEST. He has become a real friend.

Sasha

Jul 2, 2016

I recently leased a BMW from bmw if Bloomfield and it was by far the most pleasant experience. My sales consultant was professional, knowledgable, patient and simply awesome. He didn't mind me changing my mind a few times and letting me test drive three cars. The dealership was very customer friendly. The free coffee was a great added benefit.

RobertM4

Jun 29, 2016

I was pleasantly surprised with Amy's straightforward and honest approach. Who would of thought! I've been driving BMWs for 10 years and I still get worked up and get ready to battle with these dealers! So I changed to BMW of Bloomfield, met Amy and WOW what a difference in service, care, and honesty. She was upfront with the numbers and my questions about the numbers instead of all the standard dealer tricks. My new M4 is perfect! And the follow-up service from the BMW of Bloomfield staff was very pleasant. I look forward to working with Amy again!

oliver123

Jun 22, 2016

I stopped by on a whim looking to replace a vehicle that was totaled in a car wreck by an unlicensed driver. Edward knew I was only interested in a trade-in and helped me find the most perfect used vehicle! It was as easy as 1-2-3! I would recommend him to anyone looking for a vehicle, new or used.

Unhappy Customer

Jun 13, 2016

Had the distinct displeasure of having my car's first service performed at Bloomfield BMW today. This service was quoted as taking approximately two hours... It amounted to essentially an oil change and inspection. My wife and I dropped our car off', on time, at our scheduled appointment of 8AM. At this time we met with a customer service(CSR)rep who informed us he would call when our vehicle was completed. We also corrected some personal information which was incorrect in their computer system, an old home address and email address. At approximately 3:45PM having not heard from Bloomfield BMW I called our CSR and was connected to his voice mail at which time I requested he call me promptly.. At approximately 4:30PM I again called Bloomfield BMW but went through the switchboard and was transferred into the service department. A young man answered the phone and inquired who our CSR was. When I named him he said that he was with a customer and that he would have him call me back. At 5:45PM I went to Bloomfield BMW. At this point they had my car for almost ten hours. When I arrived I asked to speak to a. Manager... They refused...and in fact I am not even sure there is a service manager. The staff was rude and disrespectful and I observed them laughing when they realized that my CSR had gone home early and no one was assigned my case. Don't waste your time on this clown show! No customer service, no management and administration, and a bunch of rude, disrespectful employees. Go anywhere else and avoid Bloomfield BMW at all costs!!! BTW my paperwork had the old address and email on it....they cannot perform even the simplest of tasks---I seriously wonder if they even changed the oil in my car! Buffoons and idiots the whole lot of them!

JerryBL

May 31, 2016

Went in to look for a purchase. After explaining to Howard he actually recommended a lease as he told me it's better to lease if i'm not driving too far (less than 30 miles a day). Was quite nice to learn about being able to lease as it saves me money. Very professional and returns my calls when I left a message. Would purchase from Howard again.

M3

May 7, 2016

Lowball trade in want to leave details till the end, kept hanging on, changed price of car in showroom versus online....never again..all my friends also warned opportunity cost for dealership 300k

Jill Straw

May 4, 2016

Completely mislead and overpaid for a CPO BMW which should never have been sold as certified. I will never recommend this dealership for any reason. The service manager told me to call a different dealership to get answers. It was the best service I've received from them since the salesman helped me find a great, lunbeknownst to him misrepresented by the certification dept,) - car. Since the moment papers were signed they've excelled in giving the runaround and the art of evading customers. There are a number of great BMW dealers in NY/NJ. Bloomfield is not one of them. Very disappointing. So much time wasted. No resolutions. Can't wait to be done with this dealership for good.

goalie38

Apr 24, 2016

I went there with my wife to look at a BMW X5. The car is for her. While I was very candid about my credit situation, they assured me that they would get a deal done for me. Went there on a Saturday and they told me that the credit people for BMW USA were not in till Monday. I was initially declined, but the finance guy assured me that he could help us, and that he would call me on Monday. No one called me back on Monday. Left several messages for our salesman who I guess lost interest in us since we weren't ready to make a deal till our present lease is up in July. When the salesman finally got back to me after at least 3 voicemails and 3 days of trying, he told me that the dealers in house finance guy was off and that he would call me the next day after they both spoke. No phone call. A few days later I call the dealer and speak to someone from Internet sales and express my displeasure in their treatment of my wife and I. She apologizes and tells me that she will make sure he calls me today. Well guess what, no phone call again. I understand if you can't get a deal done for me due to my situation, but at least have the decency to call back and say so. I have never had an experience like this ever. Since this experience, I have actually decided against the X5 as a possible vehicle for us. Poor customer service to say the least. I finally received a phone call at about 8:30 am 04/25/16 from my salesman. Didnt bother to listen to the message since its been 9 days since i went there to try to purchase the vehicle and iwas badically forgotten about. I would never reccomend this dealer to anyone. I went to Prestige BMW and i was treated wonderfully by their people.

Paolinojl

Apr 10, 2016

Sales: Henry was amazing. Took care of me with my purchase of a used car. Treated me with the utmost respect. Never felt pressured, really wanted to do what worked best for me. Finance: David was equally as amazing. Very simple process reviewed everything in detail and got the best rate possible on the car. Worked extremely diligently and over all dealership experience was perfect.

Tobin Ansel

Apr 2, 2016

Henry did an exceptional job and worked with us to get us exactly what we needed! I would work with him again in a second!

RobNyc

Mar 31, 2016

First time Brand New Car owner, after shopping through multiple dealerships TonyatBloomfield came in best in various ways. Ordered my X4 M40i, my 2 friends also ordered their M3 and X5 same day as me. It was a great experience and Tony kept me informed every step of the way, even had the plates sent to my place. +1 for Tony B. he goes out his way to make sure the deal is right and everything is done clear.

casstaple

Mar 11, 2016

Paul is the absolute BEST! He made sure that my experience with BMW of Bloomfield was grand from beginning to end. Not only did I feel welcome but my six year old son who has a limited amount of patience had an amazing experience as well. Paul made arrangements for me to be picked up and dropped off from my house and texted me throughout the week to let me know that all was well with my vehicle. Thank you again Paul. You ROCK!!!

Osmaycaluo

Feb 29, 2016

Had a great experience with BMW of Bloomfield. I got a letter in the mail saying that I can trade in my car and get a newer one for same payment.At first I was little skeptical about it but it turned out to be the case! Paul sales guy was nice and attentive. Drove home the same day.

fldweller

Feb 19, 2016

Very much impressed dealing with Tony Braich - highly professional and straightforward associate - highly recommend to anyone to talk to Tony shopping for a new BMW

MichaelPinto

Feb 15, 2016

We brought my 328I into the service department, we had a quick, effective and quality experience. The service and parts staff were professional and courteous.

James123

Jan 31, 2016

I came in one morning just to look at the new x5 because my friend recomended them.Whitin couple hours i was on the road thanks to paul w and david J the finance manger.

Dale2745

Jan 18, 2016

Christian Graciano went above and beyond to provide assistance and information. I would recommend anyone who buys a car to consult him. I am a most satisfied customer.

Love.mynewBMW

Jan 15, 2016

Finally made it in after the holidays to go thru my vehicle training. ...wow, I learned so much!! All questions expertly answered, vehicle cleaned, the service here is amazing.Drove away feeling excited as the first-time. Thank you guys so my for your attention to detail!

hulkamania0614

Jan 6, 2016

I called Chris Chang at 9:30 in the morning on Jan 5th told him I needed a bmw. I gave Chris all the information on the car that my girl wanted and he made it work. Chris gave us a great deal on a new 328xi and my girl super excited about her new car Thank to the entire team at BMW of BloomfieldChris (You are the Man)

Mlee

Jan 6, 2016

I bought a lot of cars in my life time and this guy is far the best SA I've have ever dealt with.Always kept me updated on my ordered car, reached out to me when new incentives became available.I mean, I've never had an SA advise me that I will be saving more money.This guy knows his Bmw as he's an enthusiast himself.

jcd01

Jan 4, 2016

Had an appointment with CA Howard Wu, a typical salesperson, only worried about his needs rather than customers. He obviously was not paying attention to what I said and not nice and patient to answer my questions about car features. worse, info he provided was conflicting. Always ignore my voice messages and never call me back if he missed my call. Frustrating customer service. NEVER deal with him and this dealership again!

Love.mynewBMW

Jan 4, 2016

Bought my brand new 2016 BMW x6 and what an awesome experience I had at the dealership from the very beginning when I entered until I signed and drove away....Thank you Tony for everything.... everyone in this office from the general manager to the finance manager to the sales reps were very nice and informative. ..see you guys soon!

Alexis0306

Jan 2, 2016

This is my second time leasing from BMW Bloomfield. They made it very hard to even consider leasing from anywhere else,which shows they really value your business. I had the pleasure of working with Jonathan. He was able to answer all my questions, spent extra time to go over the features of the car and the made the entire leasing process painless.

marh006

Dec 31, 2015

I have been to about 7 BMW dealerships in the tri-state area. None better than Bloomfield and the reason for that is Amy MaCartney. I have walked into dealerships and not been greeted or even acknowledged by sales (white plains). At Bloomfield Amy made me feel at home and treated me with respect from minute one. Her knowledge of the vehicle i purchased is unmatched, not to mention her charisma and ability to connect with my wife...every one knows happy wife, happy life. Aside from how great of a person she is her business sense was very sharp and even though she had to do her job i always got the sense she was looking to cut a fair deal no matter what. Very different from spring Valley, Springfield, or tenafly whom i already bought a 3 series from. Im very loyal so you will never see me at tenafly ever again lol. Amy explained all my options and guided me though the whole process so trust me when i say she is the best. Easily outclassed and outperformed all BMW salesmen i have ever dealt with, I'm so happy with my 4 series and above all so happy with Amy MaCartney and the buying experience i had at Bloomfield BMW.

bluenote98

Dec 30, 2015

I'm a car guy and there is nothing more frustrating to me than to go through the process working with a salesman that knows nothing about the car. That was not the case at BMW of Bloomfield. When I called I requested to speak with a salesman who knows the product well. They connected me immediately with Tony Braich. Not only does Tony know the product, he worked harder on this deal than any other dealer I involved with the sale. I ordered an X5 and spent months visiting different dealers to view specific options that I was considering for my order. Tony went above and beyond to assist me with my order. He located cars at different dealers so that I could see what I was looking for. All of these dealers were given the opportunity at the sale. Each time I called I requested someone who knows the product well and none of the other dealers could deliver a sales person with product knowledge. When it came down to the sale, I was offered an irresistible price and BMW of Bloomfield met the price. I had worked with a different dealer on my last lease and one of the things I was frustrated with was the products that dealers try to sell you once you reach the deal. I requested to Tony that I not be bothered with post sale product pitch and he made sure that didn't happen. I didn't even have to work with a separate finance person during the sale. Tony did it all. When I came in for plates and a few accessories, Tony was there to make sure I was taken care of. I look forward working with Tony when the lease on the X5 expires.

mbarnhart1

Dec 27, 2015

The dealership was responsive and everyone friendly from the top management to the car valets. William Hamilton, my salesman, provided excellent, friendly assistance as did the finance department that put together the paperwork.

AGBS

Dec 22, 2015

I recently purchased a CPO 328ix from BMW and am loving every minute of driving the car! (just as my sales guy Bill promised). As a young female professional, I was very very wary of car dealerships and car dealers. After I contacted the dealership, I heard back from Bill within a few hours. I was impressed with his promptness. I sent my dad to see the car first on a Wednesday (having had not so great experiences with salesmen who assume that, as a woman, I know nothing about cars or money lol). Dad called from the dealership with Bill on the phone and I felt immediately at ease, he was straightforward and answered my questions (all 1,000 of them) over the phone. Even though he knew I would not be able to make it in until the weekend, he did not make an effort to pressure me into spending any money on a car I had yet to see in person. He simply said he'd make sure she was there so I could test drive on Saturday. During the test drive and negotiation of my trade Bill was knowledgeable, straightforward, and quite sensitive to avoiding the appearance of pressuring me (on a busy Saturday during Holiday season!!). This is the first car I have ever financed (have previously paid cash), so I did a LOT of homework. Bill anticipated my disappointment with the value of my trade-in (there was a nasty surprise on the Carfax, I had bought from a less reputable source and learned my lesson), but he was able to get their offer up to something I could work with. He handed me over to David in financing who had an equally straightforward and helpful vibe. I had come in with pre-approved financing and despite the unexpected blow on my trade-in value, David was able to find me lower interest rate to get me where I wanted to be.Overall, Bill and David have changed my outlook on car dealerships (well, this one at least). They made the process as easy and comfortable as possible. I brought both my parents with me for moral support and they were similarly impressed (hard to do with my Dad). Their professionalism, patience and courteousness made a big difference and communicated an understanding that making this kind of financial commitment with one's hard earned cash is a hefty decision...even when the product you're selling is as exceptional as my new baby ;). Bill, David and BMW of Bloomfield definitely earned my business, and I'm actually looking forward to doing business with them in the future. When my friends are in the market I will probably send them to Bill first! P.S. I would have given five stars for customer service based on Bill, David, and the Manager who was on site that day (I've forgotten his name, sorry!), but the receptionist was surprisingly unfriendly, unhelpful, and disinterested. It was a shocking contrast to the excellence of the rest of the experience so her attitude stood out.

Noel

Nov 29, 2015

I was searching for a used BMW x5. Paul helped me find the right car for the right price. Finance department printed the paperwork quickly. Car was detailed and fully gased up.

gcp54

Nov 19, 2015

My wife and I had been shopping off and on for a luxury touring car for about eight months. During that time, we dealt with at least a dozen dealerships in some way or another. When we finally decided to take the plunge and shell out the money for a new 2016 535xi Gran Turismo, I contacted two local dealerships in upstate NY plus Tony Braich at BMW of Bloomfield. I met Tony early in the process when I test drove an X5 with night vision and was impressed with his knowledge and helpfulness, and even though I preferred to buy the car locally, I felt that Tony had earned my business. In fact, he let me know about a $1,000 BMW incentive program that the others had not. I let everyone know going in that I was going to be tough-minded about price. I made my offer and Tony immediately met it no haggling. One dealership totally dropped the ball and got back to me a week later (too late for me to take advantage of the BMW incentive) and when the other one eventually did, their offer was $2K higher. From that point on, it was smooth sailing and I never had to talk to anyone else at the dealership it was all Tony never any pressure and totally flexible. Tony helped me track the production and shipment and as soon as it was delivered to Newark, he was on it; the car came off the boat on a Friday and I had it the following Tuesday. All the paperwork was done efficiently and correctly (not always the case in my experience), I found no issues with the way the car was prepped and Tony spent about an hour and half carefully explaining the features of the car before I drove off. A great experience!

Tom24

Nov 17, 2015

I went into this dealership on a busy Saturday with my girlfriend who was looking for a new 328 x drive. When I first came in I was greeted by a nice receptionist who called a salesmen over to help me. That salesmen name was Bill Hamilton. He was very straightforward and helped us find the right car for my girlfriend without wasting our time like alot of other dealers. Bill not only got to her payment goals but with the help of his management did it without breaking the bank or having us go back and forth for hours of negotiations. She ended up loving the car and enjoying the experience but ended up going with another vehicle that was just less money overall. However, we both said that Bill was the best salesmen we had dealt with during this process (Better than the one we purchased from).

Charlieteddy212

Oct 7, 2015

I have avoided purchasing a vehicle from a dealership for years now because of how blood boiling it always seems to be. I was very interested in getting into a new 3 series and broke my own rule and headed out to bloomfield BMW. I was helped by Amy Macartney and I expressed my apprehension right off the bat. She was beyond understanding and did everything in her power to expedite the process. Not only was she able to hasten the process, she was extremely knowledgable and helped get me into the car I wanted at a price I was comfortable with. The whole thing was much more pain free than I had envisioned on my way to the dealership. Amy was key in changing my view of entire process and I will definitely be returning at the duration of my lease.

GiantsLovers12

Oct 1, 2015

I had the pleasure of working with Jon Del Franco. As my husband and I went into lease a 3 series, we were so impressed with the deals provided that we ended up leasing a 5 series as well.Jon didn't rush the process, but helped us get into the cars we both were looking for.I recommend this place for a great buying experience, and Jon Del Franco for any assistance needed. 5 Stars all the way.

TropeyWife117

Oct 1, 2015

My experience at BMW of Bloomfield, and especially with Jon Del Franco, was absolutely seamless. He was professional, informative and helped me find the perfect car for me. He was extremely responsive and friendly with all of my questions, and instilled the confidence I needed to move forward with my purchase. Overall great service and great vehicle!

AldoRusso

Sep 25, 2015

I had a fantastic experience at BMW of Bloomfield thanks to my CA, Tony Braich. Tony went above and beyond what I've typically considered the role of a car salesman. Tony is a true enthusiast and incredibly knowledgeable about the BMW products. He jumped through quite a few hoops both locally and at BMW corporate to ensure that my vehicle was ordered, built, delivered, and priced in the exact specification I desired. For perspective, I visited or spoke with at least 10 local dealers and 15+ national dealers and I received the best service and pricing from BMW of Bloomfield. The service didn't end with Tony. Most car buyers dread meeting with the finance manager to finalize the deal...and I was part of that group. Until Tony introduced me to David Jones, one of the finance managers at BMW of Bloomfield. David picked up right where Tony left off. I was never pressured into any additional packages and he was quick and efficient with the paperwork, another true friend to the BMW enthusiast. It was truly an excellent buying experience and one that I'll be quick to recommend to friends and family in the market.

BMW428i_guy

Sep 25, 2015

I was in the market for a new car, and had my eye set on the 2015 BMW 428i gran coupe. I like to do research and shopping via the internet (look at models through TrueCar, KBB, dealer sites). After deciding that a lease would be best for my budget, I searched the entire tri-state inventory for this end of year make and model. Most dealers I found attempted to 1) Not discount the year end model appropriately to current market rates or 2) jack up the money factor (even with MSD's against it). Each I contacted said I "had to come in" in order to truly "work the numbers". No thank you, been there, done that.After firming up my proposed quote with many other dealers, I called upon BMW of Bloomfield and presented them with my proposal for a lease of this car (via a spreadsheet with all of the lease particulars - negotiated cap cost, msd's, money factor, etc). To my surprise, I received a reply back that they could actually do BETTER than what I was proposing. Not much better mind you, but I had already skinned this down pretty good. What sold me is that they actually offered to do better!Most dealers would have said, "ok, we can do it" and pocketed the difference.I was ready to go in and get the car, but not having put a deposit down on it, it sold within two days of my inquiry. Initially, I thought it was some type of cover-up by them to getting out of my super deal, but they then told me they could find the car and bring it in for me at the same offer. I could go to a sign and drive event and get some credit against the trans cost to bring it in. Another plus...they offer solutions and honor their word!I was assigned to Amy Macartney to hunt down the vehicle of my choice. We worked together over the next week or so in contacting various dealers until they finally found one willing to ship the new car to them. Amy was courteous, responsive, and diligent in the search. She is far for the prototypical "make the deal" salesperson, and I couldn't have been more fortunate to have her leading this charge. Her understanding of the wide variety of customer emotions throughout this process made me feel more like I was dealing with a friend. I can't say everyone will have this type of experience, but if you are fortunate enough to have Amy assist you with your purchase, you stand a better chance than not of having similar thoughts.Thank you again to the dealership for finding and delivering a beautiful car - and for putting up with my two little ones during the car orientation! You all have earned my business.Joe

Debra from Belleville

Sep 21, 2015

My recent car shopping experience at BMW was outstanding. Edward Haddad was terrific to work with. He was pleasant, knowledgeable and thorough. All of the employees that I came in contact with including Ed, David and the Manager demonstrated superior customer service skills. I would recommend this dealership without a doubt. Excellent service!!

Jlin997

Sep 18, 2015

Cross shopping between luxury brands, I was having a hard time deciding which car I would like. Meeting Howard really helped me decide what I want. Howard is very proactive and really goes above and beyond to make sure I get the right car, at the best price possible. He shows me my options with the budget I had in mind and calls me when he finds new deal. Really patient with my decision and never pressure me to purchase right away. Would definitely purchase my next BMW with Howard.

Bmw happy

Aug 31, 2015

Quick response time even better price. Respectable service provided by Paul. He even called day after I took delivery of the car to make sure I was happy. I will be back to buy another car from bmw of bloomfield.

dfisch8

Aug 28, 2015

Who thought that buying a BMW would be so easy? Howard went above and beyond my expectations to delivery a superior customer experience. I had a few different requirements that some would consider abnormal; he was extremely accommodating throughout the entire process. I would 100% buy from him again.

darrio

Aug 10, 2015

Since I met her, Krystyn Michelle has been a pleasure to deal with. She has maintained a level of courteousness and professionalism that one would expect from an upscale dealership. She is very attentive to all my new BMW vehicles needs and concerns. Krystyn always takes care of me when my vehicle has a service issue, no matter how small. Whenever I call her about my vehicles, she gives me her undivided attention and always returns my calls. Kristyn is definitely an asset to Bloomfield BMW. Two thumbs up!

NAY5

Aug 5, 2015

I was looking to purchase a new car. However wanted to feel comfortable and not pressured. Well, Fabiana Perugorria was amazing! She was extremely knowledgeable, patient and dedicated to making sure my experience was outstanding. Will definitely recommend to family & friends!!!!!

JohnLuc

Jul 31, 2015

my first purchase with BMW, i have to say it exceeded my expectations. Howard was very knowledgeable and great to work with. he def isn't your typical sales person, he was very patient and not pushy in any type of way. i had a lot of questions since this was my first BMW and he answered all my questions without being frustrated. he def earned my business in a very positive way and i wouldn't hesitate to recommend him to all my family/friends.

Eugene

Jul 27, 2015

Just picked up a new BMW and would like to thank Fabiana Perugorria for all her support during the process. I needed to turn in my previous lease earlier (which BMW financial pull ahead program doesnt cover) and she went out of her way working with her management and finance to accommodate. She was extremely helpful explaining the programs/options for the new lease and made the deal negotiation process as quick and painless as it can be! She kept me informed about the build/shipment status on a regular basis and arranged the delivery at a convenient for me time and was flexible to accommodate last minute changes on my end. Everything was done flawlessly. I am happy about the car, about the deal and the whole purchasing experience, which is an important factor for many shopping for a premium brand.

Eugene

Jul 27, 2015

Just picked up a new BMW and would like to thank Fabiana Perugorria for all her support during the process. I needed to turn in my previous lease earlier (which BMW financial pull ahead program doesnt cover) and she went out of her way working with her management and finance to accommodate. She was extremely helpful explaining the programs/options for the new lease and made the deal negotiation process as quick and painless as it can be! She kept me informed about the build/shipment status on a regular basis and arranged the delivery at a convenient for me time and was flexible to accommodate last minute changes on my end. Everything was done flawlessly. I am happy about the car, about the deal and the whole purchasing experience, which is an important factor for many shopping for a premium brand.

keipennell

Jul 1, 2015

My family & I came here to buy my first car, a 2007 Mitsubishi Eclipse. Upon coming in, we were soon able to test drive the car with Henry (despite his busy schedule), & we were never rushed when talking about the price, the defects/the details of the Carfax report, etc. Myself, being 16, a lot of it went over my head, but he kept me in the loop and thoroughly explained everything while being upbeat which made the process very painless for myself & for my family. We were also given a memento of this BMW dealership which was very awesome.We'd defiantly come back again if another car catches our eye.

Magickey

Jun 30, 2015

Great staff, great selections, Knowledgeable salesperson, I would definitely recommend this dealership to anyone that is in the market looking for a car. I would definitely recommend my salesperson Howard.

akaurani

Jun 26, 2015

It was a great experience leasing my first BMW here, the process was very quick and seamless! I worked with Tony Braich and Kurt Hughes who were both very knowledgeable and helpful!! They found exactly what I was looking for, I would highly recommend this dealership to anyone in the market for a BMW.

luv my beemer

Jun 26, 2015

Jon Del Franco was an excellent salesperson and converted me from a loyal Mercedes owner to a new proud BMW owner. I have already recommended him to several friends. Thank you Jon!

bobby1961

Jun 13, 2015

My BMW recently came off lease. Both David and Fabiana were very helpful in arranging the necessary paperwork and details for the payment of the residual amount and the transfer of registration.

Harit Patel

Jun 9, 2015

I bring my 2012 5.28i for service due to concern with brakes. after keeping my car for over night, next day receive call from service adviser that my front rims are bend and rear tires are worn out. I have less than 28000 miles on car and i bought brand new. estimate was over $2000. I didn't approve any repair. I bring my car next week to BMW of Tenafly. They notice that breaks are bad again. They replace break without any charge since car still under 4 year mfg warranty. Try to call service manager last 2 days, no response. Will never go back to this dealership.

MDG75

May 26, 2015

I did not feel pressured and Howie was very helpful and pleasant to deal with. He made sure that my needs were met. He patiently worked with me in getting my first leased car. The paperwork went very smoothly and surprisingly quick. I would definitely recommend my friends and family to him. HUGE ASSET TO YOUR COMPANY!!!

terrell212

May 26, 2015

came to Bloomfield knowing exactly what I wanted and Andrew made it happen! I had a set price and their team made it very easy to get exactly what I wanted, even as far as driving to Connecticut to get my car! Now that's service!

RESISTENCIA13

May 23, 2015

Christian provided us great service and was always available to answer our questions and concerns....not just before the sale, but also way after the sale was completed. His service and knowledge was exceptional.

BeeK

May 18, 2015

This is our first time buying a BMW from a BMW dealership and the experience was amazing! Tony Braich guided us throughout the whole process and was very helpful. He kept us updated through email and phone calls and our vehicle was ready when we got there. If you are looking for someone who is easy going, patient, listens well and gets the job done, then Tony Braich is the way to go!For finance we worked with Ivan Romero who really is knowledgeable and made the finance process as easy as possible. He explained everything thoroughly and we were in and out the door! Both work very well together.

alex

May 11, 2015

I have to wait over 3 hr for service and loaner car and I have problem with engine and have appointment with loaner car , by time drop off my car sorry no loaner car , I have luxes do service any time they do have available loaner any time and their service only takes 1hr

Sherry

May 8, 2015

Amy went above & beyond to make our first experience at BMW of Bloomfield a great one!! She was professional, friendly, and made me want to recommend her and the dealership to anyone looking for a BMW.

machfive

May 2, 2015

This is my 3rd return visit to BMW of Bloomfield to purchase a car. There is no comparison to ANY other dealership. They are the BEST in the industry! Henry was curteous, professional and knowledgable. He listened to my requests and was instrumental in helping me find the perfect 328i. David was very thorough with the paperwork and Jim did a great job going over the features of the car, The experience was effortless and such a pleasure. I left the dealership completely confident that once again I made the right choice going back to Bloomfield. I highly recommend Henry and the rest of the staff at BMW of Bloomfield.

mudassir

Apr 22, 2015

What a nightmare having to deal with service department at this dealership. Terrible customer service! After countless trips to the dealership, the car was returned after fixing the problem with suspension but I found out later that air conditioning fan was not working. And the unpleasant attitude that we were shown at the dealership after reporting that was a bonus.My car was towed in to this dealership because of pothole damage. Unfortunately, it was the closest one to where the car broke down. It took them two weeks to fix it during which all the calls/voice mails to get the status went unanswered. When I finally went to pick up the car, the girl at the counter told me to wait while they bring the car. After waiting for 30 minutes, I asked her where the car was and she rudely told me "they are bringing it". A few minutes later another rep asked us what we were waiting for. When we told him, he went to check and the keys were still hanging in the key drawer. No one was bringing the car while we were waiting there like idiots all this time.After bringing the car home, I didn't drive it for a couple of days, but when I did, I found out that climate control fan was not working, which means no heating or air conditioning. I called the rep who was working with us, but as usual, the calls and voice mails went unanswered. I drove 45 minutes to get to dealership to report it and they turned me away saying that there was no technician available and I would have to come back another time. The next day, I left a message for the manager to report this and asked for help to fix this. He told me to bring the car in the evening. I asked if I have to leave the car overnight, would he be able to give me a loaner? He said he will try to squeeze us in. Unfortunately,l trusted him and took it as a yes. When we brought the car in, we were treated with extreme rudeness by the manager, Peter. He told us to wait in the office, spent a couple of minutes inside the car, and came back and said, "we didn't do anything to your car. your blow motor is broken" and went away. I wonder how he was able to figure this out in a couple of minutes. And even if the motor it broken and I find this out a couple of days later after bringing it from the dealership( during which I didnt turn the fan on ), should I have to pay for the repair? When I asked them for the loaner since I would have to leave the car, I was told they didn't promise me the loaner on the phone - right to my face. So I just drove out of there without leaving my car with them. Because I felt this was what I was indirectly being told to do through the attitude.If you are thinking of bringing your car here for service, my advice would be to stay away at all costs. And if you do bring it in, check that every single thing is working before driving it out of the dealership.

rsalerno18

Apr 5, 2015

Tina worked very hard to find us a car. She is very professional and very friendly. She took the time to explain everything in detail. I would highly recommend her. Thanks for being humble and honest with me throughout my purchase.

yerssonr

Apr 2, 2015

Just when I was getting ready to give up looking for a car I stop by this dealership and he got me in a great car with no run around and in the price range I was looking for thanks alot Christian.

PhilC1

Mar 31, 2015

Thank You Henry, Chris, Michael, James, and Kurt for making my first BMW visit memorable! Thanks for being humble and honest with me throughout my purchase. I definitely recommend BMW of Bloomfield to anyone looking to purchase a vehicle. This excellent staff will work endlessly to meet your needs 100%!

JOE C.

Mar 28, 2015

I had a great experience buying a car. Tina is a great sales person and she handled all of my needs. Best BMW Dealership around!

steve

Mar 25, 2015

Tina worked very hard to find us a car. She is very professional and very friendly. Shetook the time to explain everything in detail. I would highly recommend her

Turbochic420

Mar 25, 2015

Wonderful experience with Amy and Dave. Felt super welcomed. They worked with me so well. I would definitely recommend then to anyone. I couldn't have had a better experience. The manager also came up to me the few times I was there and introduced himself. So happy with everything. I love my new X1 as well!!

nekcool

Mar 24, 2015

leased a bmw x5, thought it would be a tough process to discuss the termsit turned out to be a very pleasant experience talking with the sales rep to settle the price and finalize the contract with the financial managerstrongly recommend this dealership as they really make the purchasing process hassle free

Gustavo

Mar 11, 2015

Tina was an excepcional salesperson. She was very profesional, kind, and informative. I am extremely pleased with my brand new x5. I highly recommend her!

Cheri

Mar 3, 2015

My experience at BMW of Bloomfield was like no other. As soon as I walked through the door I was greeted by an employee who then introduced me to my salesman. Mr. Edward Haddad welcomed me with a firm handshake and bright smile. After we sat down and he went over all my questions and concerns I knew I made the right choice coming to Bloomfield BMW. After going over the inventory I was out on the lot looking at cars. Ed knew what I wanted and with no hesitation I was immediately introduced to my 328 xi "Diamond". After he explained all the impressive aspects of the car I knew I had to buy it. I got to test drive and upon approaching the lot I shook hands and thanked Ed for a great overview of the car and making me feel comfortable with my decision. Thank you Ed and the Manager at Bloomfield BMW for a great close out and car!!!!

Munson

Mar 2, 2015

In my case, The B and W, in BMW , is for Bob Westervelt. I've dealt with Bob for almost 20 years and the level of service and professionalism he offers is second to none. Bob makes the process quick and detailed but without the hassle of having to talk to 3 people every time a price is being negotiated. I can't recommend Bob Westervelt enough!!

Babyface

Mar 1, 2015

Once again Paul W made my experience an enjoyable one, his professionalism, pleasant smile and his overall kindness was superb. Thank you so much Paul W

Cesposito

Feb 28, 2015

I've been going to BMW of Bloomfield for over 12 years and I've been a repeat customer of Bob Westervelt each time. Bottom line is he knows what his clients want before they tell him. The sales experience with Bob could not be more seamless or easy. He makes me feel valued and that is why I come back.

hubertkasperek

Feb 28, 2015

Great salesperson. Very knolegable. Great experience. I will recommend it to the friend or family. I love their dealership and sales staff. Thank you all.

Lylius65

Feb 28, 2015

This dealership definitely has the best prices when it comes to the cars. They go out of their way just so the customer is happy with the purchase. I will definitely recommend it to my friends or anybody who needs a new car.

93V

Feb 14, 2015

This was, without a doubt, the best experience I have ever had buying a car. I was in the market for a new 3 Series and had originally gone to a dealership that was slightly closer to my home. While I do not wish to reveal their name, I will say that I waited for fifteen minutes before anyone even greeted me and the salesman I worked with was playing around on his phone half the time we talked.My experience at BMW of Bloomfield was night and day compared to this. I originally worked with Amy, who I found to be not only honest and willing to help, but also a fun person to talk to in general. I was given a bottle of water and offered coffee. I was invited to a wine tasting event. I felt like this deslership was what BMW sales should be all about.After working with Amy and agreeing on a price that I felt was practically untouchable for other dealerships (even the first one was thousands higher), I settled the details with Henry. Henry made the process painless and was also excellent at giving me an in-depth course on how to work all of the electronics in my new car.Ivan was in charge of the financing paperwork and I appreciate the fact that he did not oversell anything, but rather let me make my own choices at my own pace.Overall I am very satisfied and I can guarantee my repeat business.

gk123

Jan 31, 2015

Called the dealership several days ago to arrange a visit and a test drive. Arrived for my 11:45 appt on time and was introduced to a sales associate. It was clear that none of the information I gave earlier this week had been communicated to the sales person, so I reiterated my interest and confirmed my desire to test drive a 7-series. I was informed that it might be a 15 minute wait while they located the car. After waiting for a full hour, during which I was given no updates, I informed the desk staff that I would have to come back later. When they showed little interest in the situation, I inquired as to who the sales manager was. The two gentlemen behind the counter told me they were co-managers. I asked for an explanation as to why someone would have to wait for an hour after going to the trouble to make an appointment, and neither even attempted an explanation, let alone offered an apology. No one even tried to get my name and contact info. I will take my business elsewhere since clearly BMW of Bloomfield doesn't need it.

sj2271

Jan 30, 2015

Thanks to Paul my car buying experience was much better than I expected. Helped me learn my vehicle in and out and was overall very helpful. He really cares about his customers!

Angela

Jan 29, 2015

Great experience I would recommend them to anyone who is looking for a car. Best car buying process ever!! I will buy my next car at Bloomfield again

Williamfreeman

Jan 23, 2015

Today I picked up a 2011 bmw 328xi at bmw of Bloomfield. They guys at Bloomfield were great they got me approved and delivered the car in spotless showroom condition. I will be back for service and if I need another car in a future!

kmajied

Jan 22, 2015

I did my research and knew the exact car I wanted. All roads led to DCH BMW at Bloomfield. Within an hour of sending an online inquiry for the car, I received a call from Paul. Twenty-four hours later, i was at the dealership, negotiating for the car. Things moved so quickly! At the end of the day, I am very happy to had a very professional Sales experience with Paul. We pushed him in the negotiations, and he was fair.Ivan from the Finance team, was also very thorough with the process, and was a pleasure to work.Paul personally delivered the car to my home, I had an excellent experience throughout.I am happy call a BMW X5 my car!!!!!!!!!!!!!!!!

Kreedanz

Jan 22, 2015

This was by the fastest, most easy going car buying experience by far. My salesman went above and beyond to ensure I got the car I wanted!!! Even drove to another dealer to get it! I will now be a loyal customer to this dealership!!

Sandracoelho

Jan 20, 2015

good morning,My husband, Ricardo and I purchased an X5 BMW at DCH in Bloomfield. Paul Wilman, our sales person was honest & upfront with us and told us how long it would take for the production of the car (6 weeks) and gave us his personal experience on which packages are better for the X5 since he owns a X5 as well. Having someone be so honest with us about the vehicle made the experience of leasing the car so much better for us and the decision to Select the X5 so much easier for us.. This is my second purchase at this BMW dealership in Bloomfield. Great experience, very friendly staff especially sales and finance employees. Keep up the great work BMW.. Great quality car for the price we paid. We love the new car & will recommend BMW DCH Bloomfield to our family and friends..Thank you again you all your helpRicardo & Sandra Morgado

jnardulli

Jan 11, 2015

Christian was excellent and got me a great car after a bad experience at another BMW dealership. He listened to what I was looking for and was able to put me in a great X3. Would recommend this dealership and Christian to anyone considering a new car.

Chrispe

Jan 10, 2015

I recently purchased a 335 xdrive coupe from this dealership, I had been searching for this car for some time, so it was a relief that they actually had the physical car and didn't not try to upsell me a different model. Christian was very professional and friendly in his approach, he was very thorough with information and very accommodating to my busy schedule. There was no deviation from what was advertised online and the physical car; which is also a relief as many dealers have fake specials online to attract customers to their stores. I highly recommend this dealership to anyone as they are genuinely interested in satisfying the customers wants and needs vs just reaching a certain sales quota.

kemmal528

Jan 10, 2015

Today me and my girlfriend picked up our new bmw 528 Xi and it wouldn't be possible without Paul's and Kurth s help. Bmw of Bloomfield has one of the best finance departments we ever enqountered. Paul was great from very beginning of the transaction! One again thank you for a great deal on our dream car

jcsmith

Jan 9, 2015

Excellent Job Christian! I would recommend you to anyone!Kurt Hughes great job! First class!I drove 2 hours from my home and it was well worth the trip to make my purchase!

Ro Douse

Dec 10, 2014

Tina assisted me in finding the perfect car. Thank you so much for your help and providing constant availability whenever I had an lingering questions. It was a pleasant FIRST car buying experience.

JEANETTE HOUSTON

Dec 9, 2014

Outstanding service from Peter Carluzzo and his team. Peter is so patient, professional and took the time out! Awesome care and genuine concerm. He explained with the patience of Job! I love BMW of Bloomfield! They are just the bomb-diggity! Warm regards to Rich and XOXO to Mr Admi! He's priceless and us feel extra special! They really care about you,and make you feel like there is no one else but you! I love you guys! Thanks! Sheila McCallum

Danny Mueses

Dec 7, 2014

I was looking for a car for my wifey, I was recommend to Chris from a friend and Chris did not disappoint. He took the time to listen to my questions and what I was looking for and worked hard to get me a great deal.. If anyone is looking for a BMW, I personally recommend Chris Graciano at DCH Bloomfield BMW.. Thanks Chris, will see you once my lease is up...

Lucio1907

Dec 6, 2014

These two gentlemen went out of their way to help me with my lease and made it easier for me in anyway possible to enjoy my car. Thank you!!!

jose4nery

Dec 5, 2014

I'm rating this review on my experience based on Christian only. We give him 5 stars for making this transaction as smooth from the beginning to the ending. He was definitely on point as to the arrival of our 2015 X4. I would do business again in the future with Christian.

kingshukdas

Nov 12, 2014

This has to be my worst experience with a car dealership. STAY AWAY - PERIOD. I was contacted initially by Amy Macartney who seems to have pulled my contact details from their sister dealership of BMW of Freehold. She kept on insisting over the call that she can beat the price of any dealership in NJ and I should go to her with the lowest price I am being offered at other dealership and she'll beat it. I repeatedly asked her to give me a quote like the other dealerships which she always avoided. When I told her that I wont consider Bloomfield if I don't receive a quote from her, she was flat out rude and told me that she doesn't trust me that I am serious about buying a car. She kept on telling that I am making a silly, stupid decision by not considering her dealership. Guess what lady - I am serious about buying the car and I booked the same from BMW Bridgewater the very same day.I cannot imagine the experience I would have had if I would have gone with Bloomfield and the service experience given the bad customer service I received at the very first interaction. Its surprising that someone in her job role would lack people skills to such an extent.

bmwlove328

Oct 31, 2014

Last week Paul help me get a great deal on a 2011 cpo. He did everything he could to make me happy and to make me feel comfortable with my new car purchase. Thank you Paul.

J328xi

Oct 28, 2014

Paul Wilman is great, he was accommodating and worked with my particular preferences. With his patience and understanding I found the perfect 328i xDrive! He's very knowledgeable and I'd definitely come back to see him when purchasing another vehicle from BMW of Bloomfield.

Giselle V.

Oct 27, 2014

As my exisiting lease was coming to an end, I visited the Bloomfield BMW dealer and had the best car sales experience to date. Danielle Weisntein was completely outstanding. Not only was she completely informative on all aspects while not skipping a beat, she offered personal recommendations on the vehicle that I probably wouldn't have figured out on my own. Before completeting the sales, I immediately recommended Danielle to my best friend, who walked in the dealer two hours later. I highly recommend Bloomfield BMW. And if you want a solid deal, ask for Danielle!! -Giselle V.

Giselle Velez

Oct 27, 2014

As my exisiting lease was coming to an end, I visited the Bloomfield BMW dealer and had the best car sales experience to date. Danielle Weisntein was completely outstanding. Not only was she completely informative on all aspects while not skipping a beat, she offered personal recommendations on the vehicle that I probably wouldn't have figured out on my own. Before completeting the sales, I immediately recommended Danielle to my best friend, who walked in the dealer two hours later. I highly recommend Bloomfield BMW. And if you want a solid deal, ask for Danielle!! -Giselle V.

NJbmw14

Oct 27, 2014

Our experience buying a new car -- from the beginning to the end -- was extremely smooth and made easy by Danielle. She is extremely clear and knowledgeable and went above and beyond to not only get us exactly what we wanted to but to make it happen quickly and smoothly.

Mmusachio

Oct 26, 2014

We went shopping for a car and wound up at Bloomfield BMW. Paul was happy to let me take a test drive, and could answer every question I had about the X3 I was driving. Paul was low pressure, matter of fact, and knowledgable. These qualities made my experience of buying that X3 very pleasant and easy.(And afterwards, Paul was glad to take my calls about other questions I had with the vehicle, he's not just a make the sale you and forget you kind of guy.)

Nikkiex3

Oct 24, 2014

Thank you Paul Wilman for helping me order and delivering my x3. I was shopping for a x3 Paul gave me a great deal and delivered it on my bday! Thank you I love my car

Mcrowbotham

Oct 15, 2014

Very nice guy , also not pushy at all , I plan sending family member to him as well and my clients. Over all I had a great experience

Paulstick

Oct 14, 2014

Thanks BMW of Bloomfield for awesome service and delivering a perfect car! Paul Wilma's did an outstanding job! BMW is a ultimate driving machine

coopman98

Oct 13, 2014

As my exisiting lease on my 2012 528 was coming off lease i was contacted by danielle weinstein to discuss my options. I found her to be professional, courteous, and very helpful in helping me in deciding on a new 2014 528. I would highly recommend her! this is my second vehicle from BMW of Bloomfield..

james12321

Oct 13, 2014

I went in to fix a flat tire and met Tony in sales. He was very friendly, efficient and helpful. Didn't plan to get a new car but then he was able to give me a very good deal. Ask for him if you are considering getting a new car.

habakak

Oct 7, 2014

Sometimes things just go wrong, and I guess this was one of those times. It took 3 weeks to resolve what appeared to be a water pump issue with my car. I was eventually told a wiring harness was to blame.We got off to a bad start and it took much longer to resolve than should be the case. I struggled to get hold of someone when needed, and no one reached out to me.The good news is that the staff was always friendly and after initially replacing the water pump did not resolve the issue, the dealership replaced the harness free of charge to me. My car is running warmer than normal, but it is not overheating. I guess I'll know in time, but for now we are good.I hate to give people a bad review especially if they have put some effort forth to remedy the situation.

kohliabhi

Oct 1, 2014

I had a very pleasant experience with Paul (and later the finance guy 'Ivan'). Both of them were very accomodating and are willing to work around your 'numbers'. When I was not able to find what I was looking for (in my price range) I was thinking of giving it a pass but due to Paul's great attitude and willingness to work around my parameters, I ended up leaving with a good condition 2011 CPO 535i. I absolutely love the car and had it not been for Paul's and Ivan's great work I would have missed out on a great deal! Thanks to both of them in making this happen.My purchase went smoothly and I am loving my 535i and would definitely recommend BMW of Bloomfield to everyone. Bloomfield just got themselves a new loyal customer :-)CheersAK

echristensen79

Sep 30, 2014

I had actually determined to lease a vehicle from a another dealer (different brand), but due to Paul's great attitude and willingness to work around my parameters, I ended up leaving with a wonderful new 5 series sedan. I absolutely love the car and had it not been for Paul's great work I would have missed out on a great deal!Thank you!

Johan Nel

Sep 26, 2014

My VANOS was replaced in June this year. The next day the car overheated because a coolant hose was not connected properly (car had to be towed for this).This week I had to have the water pump and thermostat replaced. Initially they wanted to charge me $1733 (before taxes) for this with an oil change ($145) and the diagnostic test ($89). I ended up paying $1291. How can they start at $1850 (with taxes) and end at $1300? My point is they first try to rip you off.Today my car is back in the shop because on the 2nd time I drove it after the fix, it is overheating again. From when I got it, it was running about 50 degrees warmer than before the replacement.I would not recommend this dealership to anyone and would not take my car back to them ever again.

TKANE13

Sep 23, 2014

I found a CPO X3 online for a great price at Bloomfield BMW.. I was contacted the next morning after inquiring about it the night before. I made an appointment for a test drive for later that day. I then drove almost 3 hours from my home in upstate NY to Bloomfield. I was not disappointed! Pawel was very knowledgeable & extremely pleasant to deal with. This was my first time driving a BMW so Pawel took extra care to point out all the special features about the X3. I am now the proud owner of an awesome looking CPO BMW thanks to Pawel & Bloomfield BMW. Thanks!! Well worth the commute..

emeraldice1

Sep 22, 2014

I had a very pleasant experience with Paul, everything went smoothly. I love my x4! Would definitely recommend BMW of Bloomfield to everyone. Great dealership, great experience!

al3x2k

Sep 18, 2014

Horrible!! BMW of Bloomfield is the worst location in the area! I will never again go there again, their custom service rude and unhelpful, its seem like they are doing you a favor talking to you or doing anything extra. They have no understanding what is good customer service is, when you ask for management they always try to find a reason not to talk to them. I would really like to tell this to the management of BMW of Broomfield, they absolutely ruined a perfect image of BMW company for me. Never again you will see me at your location, and i would not recommend anyone going there!

Jackx5

Sep 18, 2014

Had a very pleasant expietience with Paul thank you for geting us a grat deal! We will be back for our next car. My x 5 is perfect

rooie

Sep 8, 2014

Danielle is extremely knowlegeable, organized, and personable. She helped us tremendously in chosing our new lease, and made the process painless. I have since stopped in to ask her questions and she was immediately helpful.

Juliox5

Sep 2, 2014

Thank you Paul wilman for hassle free experience. I love my x5 so is my wife. Would like to recommend BMW of Bloomfield to anybody looking for new bmw

Joe320

Sep 1, 2014

Labor Day sale turned out very good for me. I picked up a 2014 320 for my girlfriend . Paul did an outstanding job !I recommend BMW of bloomfield

dyertl

Aug 29, 2014

I have never had such an amazing experience and I attribute that to Danielle! Her professionalism is to be commended. I never thought buying/leasing a vehicle could be so easy! Thank you!

Susanx5

Aug 28, 2014

Today I picked up a 2014 BMW x5 I'm very happy with customer service I've gotten. Paul is the best salesman I've ever encountered so far!!! Go to BMW of Bloomfield !!

mangeles

Aug 26, 2014

My wife and I recently leased an X3 from BMW of Bloomfield. We worked with Pawel "Paul" Wilman, and we had an excellent, hassle-free experience. Paul was very professional, knowledgeable and attentive, and he addressed all of our questions. We highly recommend BMW of Bloomfield and Pawel Wiman.

ibuhic1985

Aug 25, 2014

Mr Wilman provided great customer service from the beginning to the end. Very polite and professional. I'm glad he was there when I came

kyle750

Aug 25, 2014

Today I picked up a 750 xi Paul wilman did great job. This was the best customer service experience ever! Thank you paul . go to Bloomfield bmw for your next purchase

Sy Arwand

Aug 23, 2014

I went to this dealer to purchase a pre-owned wednesday and they couldn't find the key. I came back on Friday when they had the key but the car had not been inspected and detailed so I told them I would come pick it up Saturday. I woke up Saturday morning to a text from my salesman that the car had been sold by the manager that had assisted on my sale earlier that day. Great job BMW bloomfield, really looking out for your clients.

Tmp24

Aug 23, 2014

Last week I purchased a new BMW 235i from Danielle. She was attentive, helpful and prepared. Everything that the dealership promised was delivered. The experience was hassle free and the managers and entire staff was considerate of my time. I recommend BMW of Bloomfield and Danielle to anyone looking for a great car buying experience.

Jude1065

Aug 13, 2014

Paul is very knowledgeable about the cars and explained everything. He was very willing to work with me and very respectful of my time and the process. I would recommend him. Excellent service!!

Nnigel46

Aug 11, 2014

Originally brought my car from Ocbmw but live in nj so when service is due I took my car to bmw of Bloomfield and they service is horrible everytime my car went in it came out with a problem also damaged panels and seat scratches and they tryed to tell me that my seatbelt not working is Normal but thanks to Ocbmw that fixed my seatbelt on one try plus came all the way to New Jersey and picked up my car and delivered it back to me on time like promised thank u guys so much also a guy bye the name mike davito or some to that tune drove my car around the whole of nj while it was in for service cause my navigation had 3 addresses I never knew exist .also they drove my car through a e-z pass for 50cent and it almost cost me 50.50$ lucky for my I fixed it. Was told bye the manager wait for a call to fix the scratches on my seat that call never came but now thanks Ocbmw of Harriman ny my seatbealt and panels that bloomfield messed up is now fixed

latosha.a.bryant

Aug 5, 2014

Danielle and BMW of Bloomfield treated me very well. Danielle reached out to me some time ago about my 535xi lease and helped me into the purchase of my CPO X5. Thanks Danielle and everyone at BMW for treating me like I matter.

jzarra

Aug 1, 2014

This is our 6th BMW. We moved from a 3 to a 528. We are very satisfied with our experience. Paul was outstanding. His interaction with us made this an enjoyable experience. He is knowledgeable in every aspect of the car. He listened to us and helped us to make a great selection. When we decided on the 528 Paul searched to find a car with the color and features that we wanted. When the car arrived he went over all the features with us. He continued to impress us by calling a few days after we picked up the car to check on how we were enjoying it. If you're interested in a BMW go to Bloomfield BMW and see Paul. He was genuine and trustworthy.

Lewis

Jul 31, 2014

I couldn't be happier with my purchase of 2 new BMWs thanks to Danielle Weinstein ! She did everything she could to make it the best experience I've had after buying BMWs over the last 22 years ! Thanks again Danielle for all you did for us.

crroberti

Jul 29, 2014

Danielle Weinstein very accommodating with my schedule and assisted me with the return of my 2011 lease and the acquisition of a new BMW. I am very pleased with the smooth transition.Ivan Romero processed the financing paperwork and advised me of all options available.This was my third vehicle with Bloomfield and I will continue to do business there.

Mikebmwfan

Jul 29, 2014

Just would like to say thank you to Paul W for making my BMW process easy !I'm very happy customer! And will be back for next car !!

X1happy

Jul 29, 2014

Thank you Paul W for making my experience great I love my car and I'm very happy with the service I received. I recommend BMW of Bloomfield and Paul wilman

Maelita_89

Jul 25, 2014

Our experience at the bmw was great, I'm grateful that Pawel helped us. He was very patient and explained everything to us with little detail, we were not very sure about what we wanted and he guided us to the best option, he found the best within our budget. Pawel has a great personality, his charisma make him a great seller. I would definitely come back to bmw.

Coachlern

Jul 24, 2014

It was a pleasure doing business with BMW Bloomfield. My Client Advisor, Danielle Weinstein, was caring,friendly, and professional. She went out of her way in making sure what was important to me was important. I drove away a satisfied customer.

coachlern

Jul 24, 2014

An overall pleasure doing business at BMW Bloomfield. My client advisor, Danielle Weinstein, went out of her way in making the transaction caring, friendly, and professional. I was made to feel important working with Danielle and drove away a satisfied customer.

Tomx5

Jul 23, 2014

Today i've picked up a BMW x5 diesel. And i absolutly love it!! Paul W made everything to make this expirience pleasurable and easy. Car was detailed gased !! Thank you Paul we will be back for next one.

Kun328

Jul 22, 2014

Today I've purchased my dream BMW 328xi m sport pkg. got a great deal and I love my new car!! I recommend Paul Wilman !

Ivanas

Jul 21, 2014

Danielle was amazing to work with. She was attentive and responsive and did everything she promised! I did my homework, knew what I wanted and she met my expectations, no hassles.

Dkoncur

Jul 15, 2014

Paul made an otherwise stressful decision simple. He was professional, courteous, extremely thorough and patient. Overall, I am very pleased with the entire experience and would recommend working with Paul to anyone who is interested in purchasing a BMW.

Depetrism3

Jul 14, 2014

Our overall experience was phenomenal- Danielle went far out of her way to make sure my fiance and I were happy with our deal. I will never go to anyone else! She is the absolute best! If you are looking for an enjoyable experience, head your way to Bloomfield and take a seat with Danielle. You won't regret it!

Salonia

Jul 10, 2014

Danielle worked with me to get me the best deal (2014 328xi) and as a five time customer of BMW of Bloomfield she certainly is the best! She's hard working, beautiful and she cares about the customer. So again, thank you to Danielle Weinstein for all of her help! She's the best!

Salonia

Jul 10, 2014

Danielle worked with me to get me the best deal (2014 328xi) and as a five time customer of BMW of Bloomfield she certainly is the best! She's hard working, beautiful and she cares about the customer.So again, thank you to Danielle Weinstein for all of her help! She's certainly the best!

Zackhassan

Jul 9, 2014

Exceptional value and service highly recommend ! Paul is one the best salesmen I've ever encountered. Do yourself a favor and visit Bloomfield BMW and ask to see him.

fel528

Jul 8, 2014

Today I leased a 528 at excellent price!! Paul Wilma went above to make us happy. It was quick and easy!! I definitely recommend bmw of bloomfield. AND PAUL WILMAN

d13BMWdriver

Jul 1, 2014

David Jones is a first class, professional sales specialist at Bloomfield BMW. He knows the product and is customer oriented with no games and transparent pricing. This is the third vehicle I have bought from him and every experience is better than the previous. Denis Carey, sales manager, will make things work when necessary. My first-time European delivery experience went flawlessly thanks to David's pre-work. We had the car delivered stateside 4 weeks after we left it in Munich after 10 days of exploring Germany, Austria, and Italy in our new 535d x-drive. It was returned to us in U.S. well within the promised timeframe. Overall great experience working with great people and a great product!

Bill

Jun 30, 2014

I had a wonderful experience buying my new 435i at Bloomfield BMW. Danielle Weinstein was very professional and extremely helpful during the buying process this past Saturday. She was very knowledgeable when explaining the difference's between the different 4 series.

wanna235

Jun 28, 2014

Today I picked up a 235M im very happy with the car ! Service was great paul wilman gave me a great deal and expleained the car:)

dubs83

Jun 25, 2014

I had an excellent experience with Paul and BMW of Bloomfield. I had a few time constraints and Paul did everything he good to make me comfortable and happy with my purchase. I highly, highly recommend you see this man next time you're looking for a car.

bea528

Jun 23, 2014

today I picked up a 2014 BMW 528xi. And its perfect I love the the car snd the service I've gotten!!! bmw of bloomfield is the best and Paul Wilman went way and beyond to make me haopy!!!

Giorgiob0520

Jun 23, 2014

Danielle was a very big help and amazing to deal with. She gave me an amazing deal on a new Beemer. I highly recommend her if you want a great experience at BMW of Bloomfield!

josephj4432

Jun 23, 2014

Pawel was very helpful in answering our questions and very knowledgeable about X1 BMW we were looking at as well as the BMW brand in general. He was professional and kept my wife and I informed throughout the whole process. He explained all options available to us in detail which allowed us to make a well informed decision. Pawel's no pressure approach was exactly what we were hoping for, and the service we received was beyond our expectations. As a long time BMW of Bloomfield customer, I can say that Pawel was one of the best people we have worked with thus far and made us look forward to future experiences with Pawel and BMW of Bloomfield.Outstanding job!

Larx1

Jun 21, 2014

Paul gave me excellent customer service and I walked away with a brand new car that I love. He was very friendly and helpful. Thank you

John535

Jun 20, 2014

Great experience with Paul. He made it easy to understand all the features! Quick and easy! Thank You so much Paul . I will be back for my wife's!!

Si328xi

Jun 19, 2014

The staff was very friendly and very helpful. No pressure to buy at all. I would highley recommend this dealership. Great price! THANK YOU PAUL!!

sharifha

Jun 16, 2014

I would like to give my salesperson Tina Minano a personal Thank you. From start to finish she was the best salesperson. I asked for someone good when I came into the dealership and they gave me Tina. My previous BMW had died on me and I was in desperate need of something like yesterday. Tina was so patient with me during this tragedy, helped me fine another car. And while waiting for the car that I selected to be certified, she spoke with her manager and arranged to have my rental reimbursed while the car was being prepared. Thank you Tina for all you did for me. And yes, I love my new car...Also, I can't forget about both Tom Cueman from the service department who held my hand when he had to tell me the bad news about my old car. And Ivan Romero who sat me down and worked out a deal that I could live with. BMW of Bloomfield is the Best Dealership in New Jersey.Hakimah Shariff

marchandelman

Jun 16, 2014

My name is Marc Handelman. Danielle and Kurt provided outstanding service to us as we evaluated and negotiated our BMW X3 lease. They answered our questions patiently and did not make us feel like we were getting taken advantage of in any way.

jeorge328

Jun 14, 2014

I'm very happy with my 2011 CPO BMW. got great service. even better price. Paul wilman thank You!!! Jorge!! defiantly recommend BMW of bloomfield if you looking for a BMW new or used

stevedepaul

Jun 14, 2014

today i purchased a 2012 BMW X5. they definetly know how to take care of a previous customer!!! its my secomd vechicle that i bought from bmw of bloomfield. Paul Wilman did an outstanding job

Omar428

Jun 13, 2014

I shopped 3 dealerships for a best deal on a 428xi and BMW OF BLOOMFIELD Had it all. Best service best price and the perfect price!! I'm very happy. DEFINETLY RECOMEND PAUL WILMAN

SB1948

Jun 12, 2014

Danielle was extremely helpful, informative and very prompt when I needed information. She also made this transaction very easy for me which was a nice benefit to working with her.

KJDemers

Jun 12, 2014

At the end of May I came to BMW of Bloomfield to purchase a new convertible 428Xi for my wife for her birthday. My Sales rep, Christian Craciano, was excellent in helping me to select the type of features and color for this new purchase. In fact the entire transaction took only 22 minutes from the time they assessed my trade-in until we agreed on a final purchase price. That was a record for me!! I have purchased several cars over the years and this was one of my best buying experiences. Everyone was so nice and friendly. When I came in to pick-up the new car, Christan gave me a big red bow which I put on the car in my driveway to surprise my wife. She was shocked, excited and very happy to receive this beautiful car. Thanks to everyone at the dealership for making this happen on very short notice and I especially "take my hat off" to Christian for doing such a great job.......thank-you!!!

Omar

Jun 10, 2014

Christian Graciano came outside to welcome us when we first arrived at the dealership, and from that moment on, he made us feel like friends and not just customers. I would definitely recommend this dealership

aandr

Jun 10, 2014

If you have ever had unpleasant experiences during the process of purchasing a BMW, then make sure your next car comes from BMW of Bloomfield. Because of the positive reviews I've read, I drove miles out of my way to purchase my next car through them, and I was not disappointed. Our sales rep, Pawel (Paul) Wilman was personable and very patient (even after I changed my mind completely about the car I was interested in) and he made it overall a very positive experience. He is also very quick in responding to your phone calls and/or text messages. I highly recommend Pawel!

hgralla01

Jun 10, 2014

My experience at BMW of Bloomfield was nothing short of exceptional. Danielle Weinstein successfully answered all and any of my concerns to my complete satisfaction and went the extra mile to assure that my leasing experience at BMW of Bloomfield was terrific!

yroy67

Jun 10, 2014

Great expierience! I came from new york because a deal I was getting was so good. Great service and expierience. Thank You Paul ! I be back for my next BMW!

arek5717

Jun 9, 2014

Christian Graciano got me in to a 2014 x5d and I will be back next year for my wife car as well. Buying a car from Christian Graciano was a good experience

cofreund

Jun 9, 2014

Danielle was extremely helpful when I came in to lease my first BMW. Danielle did an excellent job following up with me after I leased the car to ensure I had no further questions and to see if I was happy with everything.

Mousie123

Jun 9, 2014

It was a pleasure to work with Danielle. She was responsive, thorough, knowledgeable and a pleasure to deal with. We have purchased two cars from Danielle and she made everything easy and clear. I would highly recommend Danielle. She really made buying a car a pleasurable experience.

Hei428

Jun 7, 2014

An outstanding sale person Mr. Paul Wilman who is very friendly and knowledgeable enhances our experience in getting our first BMW. The dealership is easily accessible with an excellent sale team. We are very please with our new 4 series Coupe.

Denise B.

Jun 3, 2014

Danielle Weinstein listened closely to my needs, then sorted through everything to find me the perfect car. In one day. Then the rest of her team ensured I drove off the lot happy. Now that's the kind of experience that works with my schedule. Thank you!

Santical

Jun 3, 2014

I'm very happy with a deal I got on my 428! Very happy with the service would definitely recomend. Thank you so much Paul!!!

bailey19

Jun 2, 2014

I've been dealing with BMW of Bloomfield for several years but this is my first time dealing with Danielle. She was professional and a pleasure to deal with. A definite asset to your sales staff!!Nancy Muller

GaganSandhu

Jun 2, 2014

I was looking to buy new car BMW X5. I looked up online the reviews of different dealers. I decided to go to each dealership personally and try to find the car i am looking for. But the features i was looking in X5 were not available. I build the car online and went to different dealerships. In BMW dealership Bloomfield, I met Shahid Saleem. He is the best professional sales advisor i met, among all other dealership advisors. He helped me to find car whose features were close to what i was looking for. Mr. Saleem is dedicated, courteous, knowledgeable and a gentleman.He helped me to order the car. I was amazed when he said that i will be able to get the ordered car in just three weeks. Every one else in the market said they can't get the car for 6 weeks. The timeline was important for me as this is my first car after my dental school. Mr. Saleem delivered the car in time as he promised. The service was above the mark. He followed with calls and emails. I recommend Mr. Saleem as the best professional.

apasol

May 31, 2014

Danielle is not only a sales person but she helped me a lot...She got out of her box as a sales representative but she helped me moved my stuff from my old car to the new one I just got.She is approachable and hardworking with good customer service attitude...I recommend her whenever you come to BMW of Bloomfield...Please look for Danielle !!!

Britney23

May 31, 2014

Danielle was beyond professional, helpful and courteous during the purchase of my new car! She was thorough and made sure she accommodated all of my requests. I cannot thank her enough for making my dream car possible!!

Butchik29

May 31, 2014

Today I've purchased a 2011 BMW 328xi. Paul did an outstanding job getting us approved! He was quick and efficient. All you want from a car buying expierience

chipkate

May 31, 2014

When we walked into BNW of Bloomfield our intentions was only to look and price the BMW (X3).However as soon as we passed Pau Wilman's desk he immediately offered his assistance helping us selecting a car an options that will meet our needs. Paul impressed us immensely with his character ,personality, humor and most of all his honesty.We purchased the X3 that day only because of Paul's exceptional sales ability. He helped us in every way possible to make the transition to a new car as easy as possible.Thank you Paul you are the best sales person we have ever met through our younger and senior years.BMW you are fortunate to have Paul as one of your sales representatives.Mr. & Mrs. Richard (Chip) Caracozza

ech

May 31, 2014

Danielle was the ultimate professional during the lease process. Very helpful, no-pressure approach, and very insightful advice. Danielle managed the lease return and the new lease in less than 2 hours. It was delightful to work with her!

gcis32

May 31, 2014

Just took advantage of the BMW trade it up program and leased a 2014 BMW X3. Pawel was my sales rep and couldn't have asked for a better person. He understood exactly what i wanted and worked to get me a great deal without all the usual hassles. I was in and out in a few hours feeling good about my new car and the deal i made, how often can you say that after leaving a dealership ! Highly recommend you give Pawel a call if your looking for a BMW.

laquino

May 31, 2014

Just bought an X3 series from Bloomfield BMW. I love the smart car. My advisor is Pawel Wilman. He is friendly, fast, and efficient. Received my registration plates in no time. I highly recommend the dealership.

Lmartine

May 31, 2014

Danielle was a fantastic sales person. She was professional and knowledgable. I wanted an Audi and she sold me on an x3 . She made the experience out of this world. I love my new BMW!!!

neilbrand

May 31, 2014

When I originally started looking for a car, I had no intentions of actually purchasing it when I did. Because of the honesty of both Pawel and his manager, Robert, I felt very comfortable that I did not want to go anywhere else to get the vehicle I was looking for. I would HIGHLY recommend Pawel and the dealership to anybody looking for a BMW. Would only go to Bloomfield to get another BMW....

pratik113

May 30, 2014

Pawel was very friendly and efficient. We worked very quickly and offered a great deal as well. He was great with communication and would text and call me about any update regarding my car. When it finally arrived, he went out of his way to have it personally delivered to me earlier than I expected. Highly recommend Pawel if you want a great, quick, reliable sales person who will keep in touch while you're buying and make sure things are great after as well.

scomparato

May 29, 2014

I was running out of time on my existing BMW lease and started speaking with Danielle with just days left. Danielle was able to provide me with a very fair deal on a car I loved in a short period of time and we actually began and completed the transaction in less than 48 hours. I recommend Danielle for providing high quality and efficient service in a very friendly manner.

mgcn

May 28, 2014

Pawel was very friendly and very helpful on selling me the car that i recently purchased through BMW BLOOMFIELD! Everybody there was very friendly and knowledgable. I would recommend this dealership to anyone looking for a car and Pawel helped me with paperwork, showing me the car and it was always very helpfuli am no longer scare of car salesman!!!!! thanks Pawel

AnniVarughese

May 27, 2014

I just purchased a BMW 328xi from Bloomfield BMW and cannot express enough how exceptional the entire process was working w/ Shahid Saleem. He embodied all the qualities a consumer dreams of from a salesman -- he was knowledgeable, respectful, customer centric, honest, and helpful. He patiently answered all my questions and communicated his knowledge of the car and its features in a way that was easy to understand (I had been to Morristown BMW where I felt like I was being talked down to so Bloomfield BMW was particularly refreshing). He took the time to understand my needs so when he made suggestions, I never felt like I was getting upsold. He spent time w/ me on the test drive to ensure I got a good feel for the vehicle. I never felt pressured or rushed to make any decisions hastily. When it came down to negotiating on price, he was fair, open, and honest. Even after I signed the deal and came in to pick up the car, Shahid continued to be diligent. He had completed all the pre-work and the administrative process was easy and hassle free. He took the time to walk me through the features of the car and answered all my questions. In the end, I felt like I got a fair deal and was happy I could give my business to someone who really deserved it. It was truly a pleasure working with Shahid and I just wish every salesman was this good ! I want every customer to have a similar experience as I did which is what prompted this review ! I will ABSOLUTELY recommend him and Bloomfield BMW to any of my friends even considering purchasing a BMW.

frankcovino

May 23, 2014

My experience at Bloomfield BMW unexpected. I walked into the dealership and met manager Michael Castoria and sales associate Christian Graziano. After explaining what I was looking for , including the BMW I wanted to trade in, Christians manager Michael Castoria had my trade in evaluated and fairly quickly presented me with a great offer to lease a 2014 BMW. It was an offer that was better than any of the three BMW dealers I had visited a month before. Without any hassles, within 2 hours, my trade in was completed ( Bloomfield BMW handled the entire process) and I was headed home with a new BMW. I would highly recommend this dealership and both Michael and Christian if you are interested in a new car. I have two additional cars that I have to get this year and I wouldn't think of going anywhere else.

ohaf92

May 23, 2014

I came in for my first ever purchase of a luxury car, Christian was by far the best car dealer i have had the opportunity to make business with. It was relieving to find such honest people working as they were more interested in giving their customers the best possible buying experience and not just trying to make a bunch of sales

Abrito235

May 22, 2014

Pawel was patient, attentive, helpful, and very friendly. He answered every single one of my questions and explained things to me more then one time until I fully understood things. I left feeling confident and proud of my purchase. I am loving the car and would recommend him to anyone planning on buying a vehicle.

Blackdog23

May 22, 2014

I came into the BMW dealership just to look and I walked out with a car. Danielle did a great job within minutes finding the car I was looking for.

Great man

May 22, 2014

Daniele was most efficient, courteous, to the point with the sale. I will request her when purchasing next vehicle. She is an excellent representative of your company

Cirillos11

May 21, 2014

I had an Excellent experience. Danielle Weinstein was able to provide me with superb service and was knowledgeable and experienced. I would recommend my closest friends and family. I was in and out with my brand new car.

OSL9

May 15, 2014

BMW of Bloomfield, Danielle Weinstein and Michael Monteleone made my experience of selecting and leasing a new vehicle a positive one. They have an efficient sales system with well trained professionals without the high pressure sale. We were greeted by name upon arrival to the dealership, follow up telephone calls were made in a timely fashion and they are very accommodating to my tight schedule from start to finish. When I picked up the car, Danielle reviewed all of the features and answered all of my questions. It was a great experience and I recommend BMW of Bloomfield.

Paulabernardes

May 13, 2014

I had a great experience at the dealership!!Sahid Saleem helped me to buy the car with excepcional service. I will absolutely return to this dearlership

Sudhirz

May 11, 2014

It was Saturday the 10th May. I landed up at the dealership. I should thank Shahid to arrange for pick up from the Nj Train station.However apart from the pick, it all went wrong. It seems I was being manipulated to buy a X3 instead of the X1, maybe because of the 2015 model a few weeks away. It's ok that what salesmen are taught. However when I expressed my desire to buy a X1 that's when Shahid started behaving weird, he was not interested in even discussion or maybe he was late as it was already 6 pm. However he was rude and even found an excuse to not drop us back to the train station, specially when he made us walk to his car and then left us in a lurch. Luckily I had better behaved people at the dealership.First you coax me into a car I don't seem too excited about, then you don't even discuss further details and then suddenly ask me to find my own ways to commute back to the station, all because I could not add to his incentives. I thought it was rude and sad. I HAVE DECIDED I AM NOT GOING BACK HERE. THEY TREATED ME SHABBY.

renman

May 9, 2014

I would like to submit feedback on the lack of courtesy of the receptionist staff of late in this Service Center- I have been a customer with the Bloomfield Service Center for now nearly 8 years and it used to be a pleasure and a joy to walk in and be treated like a customer in the first 3 to 4 years. The last couple of times however I have had unfortunately bad service meted out by either the receptionist staff or the service personnel. On one occasion I had an appointment and I was made to wait while another customer who just walked in and with no emergency was catered to. Besides a couple more such bad instances the latest is today when I had my car towed in (with a real emergency) and when I requested for a courtesy car was told that I would have had to book it 1 week in advance (I am wondering in which part of reality can one expect an emergency one week in advance) and secondly I am being told that I have to wait for the service personnel in charge of my case to get back to me for which I believe I have to wait for two more days!!. The receptionist staff can atleast be sympathetic and extend courtesy when talking to a customer who is bereft of any vehicle to operate especially when the car with the emergency is under service warranty. I wonder whether it is so difficult to find a rental car to cater to a customer like me in this kind of a scenario. I have to admit that the concierges outside of the service center's doors are wonderful (most of them young kids) and the one who manages the outside area (Mr.Tony) is equally helpful and kind. It is unfortunate however that I cannot say the same of the rest of the personnel in this service center. I deliberately didn't provide any service feedback the last two times wherein the service accorded was really bad in the belief and attitude that if I didn't have something good to say about someone I better not say anything at all - but today with my latest experience I believe I did wrong in keeping quiet since correction and behavioral change can only take place with feedback provided at the appropriate time. Whether anyone acts on this or not I am very much inclined to now seek another BMW service center (I simply love my BMWs and believe in the BMW's philosophy of excellence in everything it does including its service catering) which will treat me as a 'customer' and not as a person seeking charity (or worse).

jcentuori

May 7, 2014

I was very pleasantly surprised at the extremely friendly and accomodating atmosphere at BMW of Bloomfield. From the time I walked in, there was never a gap in my positive customer experience. Pawal was my sale representative and he was excellent. He was all things you don't think a salesman would be: he was friendly, amusing, professional and honest to the point. I was very comfortable with him and felt he was really looking out for my best interest. I walked in mid to late morning and drove home that afternoon in my new Certified Pre-Owned BMW, no hassels! Thank you so much, Pawal, for making my first BMW buying experience a great one. When I'm ready for my second BMW, you will definitely be my go-to guy.Jennifer Centuori

rey2

May 6, 2014

Danielle Weinstein is amazing and very professional. She provided us with exceptional customer service we needed. We're happy with our new 328i. Good Job, Danielle!

Leury

May 6, 2014

I enjoyed my experience of buying my first BMW thanks to Pawal. He helped me immensely and did whatever he could to keep me happy!

rey2

May 6, 2014

Danielle is amazing. She provided us with exceptional service when we acquired our new BMW 328i car. She was very courteous and professional in answering our inquiries. I highly recommend her to your customers.

Craig B

May 5, 2014

This is my 3rd Certified pre-owned BMW and my 1st experience with BMW of Bloomfield and I must say this has been the best experience by far. The task of having to deal with car dealerships has always been daunting. But from the 1st conversation I had with Christian Graciano over the phone to when I picked up the vehicle, Christian kept the lines of communication open with texts, emails and phone call updates. The whole process was smooth and painless. The price was good, the service excellent. And the staff at BMW of Bloomfield couldn't have been more professional or courteous. Kind of Stepford-ish actually. I would not hesitate recommending this dealership to anyone looking for a new or pre-owned BMW. Thanks again to Christian for making this a pleasurable experience.

jac14824

May 5, 2014

We recently purchased a 2014 BMW X3 from BMW of Bloomfield. We were directed there through truecar.com. The price exactly what was quoted through the truecar.com website.Christian Graciano was our client advisor and he provided excellent customer service from the moment we began the buying process. Because of the truecar.com connection, the negotiations were simple and quick. What stood out was Christian's attention and follow-up even after we agreed to purchase the car. His availability was excellent, sharing his personal cell phone number which he always answered.BMW of Bloomfield even mailed my new license plates and registration to my house so I didn't have to drive back to the dealer which is about 40 miles away, but believe me, the drive was worth it compared to the prices I was getting quoted at other BMW dealerships.The only part of the entire experience which could be improved is the discussion about add-on warranty options right before we picked up the vehicle. I would rather see those as part of the sales negotiation process. When I want to pick up the car, I want to pay and drive away.

Jcud

May 5, 2014

I had avery pleasant experience at this dealership . Paul was a great salesman , he was patient and he is very determined to satisfy the costumer.

Mrblister

May 5, 2014

This is my 3rd Certified pre-owned BMW and my 1st experience with BMW of Bloomfield and I must say this has been the best experience by far. The task of having to deal with car dealerships has always been daunting. But from the 1st conversation I had with Christian Graciano over the phone to when I picked up the vehicle, Christian kept the lines of communication open with texts, emails and phone call updates. The whole process was smooth and painless. The price was good, the service excellent. And the staff at BMW of Bloomfield couldn't have been more professional or courteous. Kind of Stepford-ish actually. I would not hesitate recommending this dealership to anyone looking for a new or pre-owned BMW. Thanks again to Christian for making this a pleasurable experience.

bearcats0531

Apr 30, 2014

Danielle was a pleasure to work with. She was thorough and well prepared. Danielle walked me through the leasing process seamlessly. Thanks again for your help.

My rangers

Apr 30, 2014

Danielle Weinstein was knowledgable, friendly and a genuine pleasure to work with. I will absolutely return to this dealership. The overall experience was great and Danielle rocked it!Best,John

Mistertee

Apr 23, 2014

After a bad experience at another dealership, my wife and I visited BMW of Bloomfield, looking to buy a 2014 X1. After letting Pawel know our previous experience, and the amount of research I'd done, he cut right to the chase. He had a vehicle in-stock with the options we were looking for, I gave him my price, he came back a few minutes later with a slightly higher price, and we agreed to meet in the middle. I drove the car home later that day. Pawel was 100% professional, he's called me to follow-up and offer help with the features of the vehicle, and gave me his cell # in case I have any questions. I couldn't ask for more from a dealer.

Steven C.

Apr 11, 2014

I only had to make 3 trips to the dealer to make my deal happen. One to get my pricing options, one to place the order, and one to pick up the car. This is how straight forward the process was at BMW of Bloomfield. Christian Graciano was excellent and added to the ease of the lease of my new 435 xDrive. Since this vehicle had to be ordered, Christian was vigilant in providing me with constant updates on the production status/location of the vehicle on it's journey from Germany. This was not necessary, being that the order status can be viewed online or by calling a toll-free number, but Christian's efforts did not go unnoticed. The process from beginning to end was flawless thanks to a great dealership and an excellent client advisor. They will certainly have my business for the foreseeable future. It is also worth noting that I visited several other BMW dealerships prior to BMW of Bloomfield, and my review stands in comparison to the other dealerships and client advisors that I dealt with.

Steven_C

Apr 11, 2014

I only had to make 3 trips to the dealer to make my deal happen. One to get my pricing options, one to place the order, and one to pick up the car. This is how straight forward the process was at BMW of Bloomfield. Christian was excellent and added to the ease of the lease of my new 435 xDrive. Since this vehicle had to be ordered, Christian was vigilant in providing me with constant updates on the production status/location of the vehicle on it's journey from Germany. This was not necessary, being that the order status can be viewed online or by calling a toll-free number, but Christian's efforts did not go unnoticed. The process from beginning to end was flawless thanks to a great dealership and an excellent sales advisor. They will certainly have my business for the foreseeable future.It is also worth noting that I visited several other BMW dealerships prior to BMW of Bloomfield, and my review stands in comparison to the other dealerships and sales advisors that I dealt with.

Mmeadows127

Apr 8, 2014

Danielle was awesome. She worked hard to get me exactly what I wanted. It was pretty much hassle free and a great experience. I love my new X3.

Aicarmini

Apr 3, 2014

A special thanks to Jack Gomes for his exceptional care and concern for his client (me). This is the second purchase that Jack has handled for me and his level of professionalism and involvement during the entire process is above reproach. I have and will continue to recommend friends and family to Jack. Many thanks.

Frank Z

Apr 2, 2014

Visiting BMW of Bloomfield i was impress of the welcome and friendly response from their personnel as i arrived,they were very helpful in directing me to my salesperson Chistrain Graciano.

engulfed111

Mar 31, 2014

I sent Danielle Weinstein an email late Friday evening about coming in the very next day to talk about my options for getting a new lease on a 435 XI. She called me back the very next morning, to tell me that I can come in so we can discuss my options. When I got to the dealership, she was prepared to handle all my questions, she was courteous, patient, friendly and excited to get me into a vehicle that was to my specification. When I was worried about the interior color of the car, she had the car brought up so we could talk about color pairing. Once I made up my mind on the vehicle, only then did we talk numbers, I didn't have to haggle to get what I wanted. I was lucky enough to have a car with all the options I needed in at the dealership (which speaks well of their inventory) and 2 days later I still feel good about the deal I made.All in all, this is the second lease I have gotten from BMW of Bloomfield, and I have had an amazing experience both times. I will definitely recommend this dealership and my client advisor Danielle.

Kay22

Mar 31, 2014

This was my first time in a BMW dealership and I am happy to say that it was a great experience thanks to Shahid's very professional service. Not only was he extremely patient but also very knowledgeable about all the types of cars available. He was also very honest and down to earth which made my car buying experience that much more enjoyable. I am extremely happy with my BMW and look forward to doing business with this dealership and Shahid in the near future. Thanks again Shahid!!!

srk1234

Mar 31, 2014

If you are looking to work with someone who is honest and transparent, Shahid is your man. I drove almost 80 miles to pick up my vehicle because of Shahid. Extremely courteous, no gimmick sales, and above all an extremely nice person to work with. If you're looking at BMW of Bloomfield, I strongly recommend you go straight to Shahid.

swathisetty

Mar 31, 2014

Shahid Saleem was a very good person to deal with in buying the car . He is very helpful and frniendly nature person. He helped me alot in choosing my New BMW as i dont know anything about BMW. I will recommend to go with Shahid if you are expecting some one who can be best.

Vhandon

Mar 31, 2014

Danielle was a real pro. She worked through a lot of details and requirements to get me exactly what I needed at the right price. I recommend her highly!

frankwflores

Mar 28, 2014

My father in law leased a 320i from this dealer, and I can truly tell you Shahid got us the very best deal in town. He was kind, soft spoken, and very honest without being unprofessional ( a true rarity). I will always recommend BMW of Bloomfield to anyone, but because of Shahid they will always be my dealer. Btw, you will not find a better General Sales Manager than Mike Monteleon.

Jeremy

Mar 27, 2014

This was my first time making such a huge decision and purchase. At first i was having numerous thoughts and emotions which made me feel a bit uneasy. However, upon meeting Christian Graciano i started to feel more comfortable because he is very knowledgeable and knew what he was doing. I was first interested in a 3- series. Christian was able to help me find a car with my specific desires. After showing us a few 3-series, he suggested a 5-series that was still well within our budget and I was absolutely blown away with his suggestion that i decided to purchase the car right away. Christian helped every step of the way with everything including my insurance company. He also answered every single question that we threw at him even if they were difficult. Christian is such a great sales person that he made me and my family feel welcomed and at ease. Unlike other sales people that i have encountered Christian did not force us into making a decision which shows how genuine he is. Overall, i had an amazing experience at BMW of Bloomfield and if you ever consider purchasing a car from there please ask for Christian! I assure that you will not regret it!

kamnie112

Mar 27, 2014

Great and professional service- They were very knowledgeable and explained to details whatever questions we had. Would definitely recommend them to anyone looking for new or preowned BMW

benhsiao

Mar 25, 2014

Danielle Weinstein was great to work with. She is a total sweetheart. She also understands product very well and was helpful in finding the right car for us at the right price. Highly recommended.

siegelj

Mar 25, 2014

My Client Advisor, Danielle Weinstein, was very knowledgeable, helpful, proactive and a pleasure to work with. She answered all my questions and when she did not know, she made sure to get the correct answer quickly. Overall, I had a very satisfactory experience and recommend Danielle for her good work.

tskopak13

Mar 24, 2014

Danielle Weinstein was great to work with for the lease of my new BMW. The experience was above and beyond any other auto purchase I have ever made. From the beginning she answered all my questions, and spent her time making sure I was comfortable with the car and the lease. I also worked with Kurt to go over the paperwork, and even though it was an hour past closing, he took his time, and did not rush me out the door. I highly recommend Danielle, Kurt, and BMW of Bloomfield.

SreenathKodedala

Mar 22, 2014

Awesome. Staff, environment, inventory and service is awesome. Shahid who worked with me gave my what exactlyI was looking for. He was quick and perfect. Definitely worth to deal with these guys.

cmatos

Mar 20, 2014

My purchasing experience at Bloomfield BMW was excellent ! My salesman, Shahid was very helpful and supportive in helping me make the best selection to meet my needs. I deeply appreciated the fact that I was not pressured in anyway. All my questions and concerns were addressed in a timely manner. I am very pleased with my vehicle.

johnj1955

Mar 20, 2014

The people at this dealership are in a single word:terrific! For me, it s people who make the dealership work so well. From themoment I entered, I was greeted by Sales Manager Michael Monteleone who took the time to introduce me to my salesman, Jack Gomes. Jack was wonderful and took the time to inquire as to what I was looking for in a car. He was vastly different from the Cadillac salesman, who spent time with me only to tell me what he couldn't do for me. The end result, I got the 535x I wanted, in the color I was looking for and the entire experience was actually a pleasure. Mr Gomes took plenty of time to go over the workings of the car and made sure I could use everything I purchased. And, he made it fun. Jack turned me over to Ivan Romero, who actually made the hard part-paying for the car-easy and enjoyable, as well. My wife and I enjoyed talking with him and even though it was well past closing, he took his time and made sure to explain everything to us. The team at BMW of Bloomfield work as a team for their client. Happy clients can only result in a very successful dealership so their formula is the right one. So, if you are looking to buy a BMW, the only place to go is BMW of Bloomfield. You won't be sorry.

Alfred Knight

Mar 18, 2014

I was well attended to & l'm fully satisfied with courtesy accorded right from the moment I arrived there till the time l left.

Becca9202

Mar 11, 2014

On 3/1 my husband & I purchased our first SUV - a gorgeous Alpine White w/ Chestnut interior x3. Upon entering BMW we were greeted by the front door staff and asked to hold a few minutes for our appointed salesperson. This gave us the opportunity to walk around, take a really good look at the cars in our price range and even fantasize a bit about the ones way out of our price range :-) After about 5 minutes we were introduced to Tina, who we were told would take good care of us.Tina was absolutely wonderful to work with. Being a newer salesperson her disposition was genuine, never ever pushy and she had a whole-hearted interest in what we were looking for. She NEVER tried to upsell us on anything. I almost felt like she was working for us vs the dealership. She found multiple vehicles in the shop that would check off the boxes on our must have list and when we asked for more she kept looking and gave us all of our options. Needless to say, we pushed hard on negotiations, NOT ONCE did Tina ever say, sorry this is the best we can do or anything negative that would have ruined our so far great experience. She worked with her managers and with us and we finally hit a number we were all happy with. Driving off the lot with my new gorgeous truck was totally not apart of my husband & I original game plan - but how can you resist a BMW x3 at a great price with the help of a phenomenal salesperson. I would definitely recommend Bloomfield BMW to friends/family (I already have) and feel very lucky that my first experience at the BMW new car dealership was so pleasant.

mannynpd

Mar 10, 2014

I recently leased a BMW 535i xdrive from Bloomfield BMW and had the pleasure of working with both Jack and Denis. This was my very first time negotiating a car by myself, so naturally I was a bit apprehensive about the whole situation. Jack was very patient and understanding of my situation and explained the entire process step by step. It turned out to be one of the easiest things I've done in awhile! He was knowledgeable and took the time to explain all the details, which I am appreciative of. I couldn't have asked for a better salesman. Denis was great to work with as well. He didn't try to up-sell anything I didn't want or need. Everyone I encountered at the dealership was professional and nice. I would definitely recommend using Bloomfield BMW to anyone interested in a car. Thank you for making my lease experience a happy one. I love my new car!

rmarch51

Mar 4, 2014

I recently turned in my old leased 328xi for a new 2014 one. My only criticism of my old car was my gas mileage, only about 20 mpg combined highway and city. I was extremely happy to be able to work with Christian Graciano, and within a couple of hours, I was able to take my new 328 diesel home with me. Thanks to Christian and his immediate supervisors, I was able to find the right car with the right options for the right price. I am not a haggler, and I believe in loyalty in dealerships. I returned to BMW of Bloomfield, because of my previous positive experience in working with them with my first BMW lease. I was not disappointed the second time around. I will certainly continue to work with this dealership and its sales people. Thanks Christian for making my repeat BMW experience a positive one! Also, I'm loving my new 328 diesel and the great mileage I'm getting with fewer fill-ups. Roger M.

ssclerveus

Mar 3, 2014

a couple days ago i brought a 2013 x1BMW, the experiance was great they treat me very nice for that i think they deserved to have 5 stars

jahemsing

Feb 28, 2014

Jack Gomez and Danielle Weinstein were an awesome team to work with. I signed my 4th lease tonight. The customer experience has always been superior here. The entire staff at BMW of Bloomfield took excellent care of me and I look forward to the next 3 years with my Ultimate Driving Machine.

1020gluna

Feb 24, 2014

Danielle and Steven provided amazing service! Very happy with the new purchase! She explained everything in detail. He worked really hard to get me approved!

skdjordan

Feb 20, 2014

Dear Mr. Auw,You should know that Jack Gomez and Ivan Romero are true assets to BMW and the Bloomfield Dealership. These two men worked tirelessly to make our dream of owning our beautiful 535i car come true. I can say that my family will always be BMW owners and we are also committed to the Bloomfield Dealership as the place where we were treated with humility and respect .Mr. Auw, You have an amazing team of people that work for you, Please know how fortunate you are.Warmest Regards, Karen and Sigmund Jordan

cowanr

Feb 17, 2014

Danielle Weinstein is an excellent sales advisor. I made one phone call to her and within 30 minutes she found a vehicle for me with the options (and more) that I wanted. By 4:00 pm that day I had a new vehicle and lease! She even re-arranged her schedule so I could come get my new 320 xi. It was a very pleasant experience!

DennisLee

Feb 3, 2014

This dealership and these guys are the best. No nonsense. No hassles. Christian was texting me with updatex all the way. Dealing with the fonancials again a beeeze.

ktravers

Feb 1, 2014

I would like to share what was a very positive experience at BMW of Bloomfield today.This is a fifth lease of a BMW in our family, and the fourth lease from BMW of Bloomfield. I walked in to the dealer yesterday and was greeted by Danielle Weinstein, who led me through the lease process with a full knowledge of your product and a most pleasant demeanor. I walked out this evening with my new BMW and am thrilled with the car and the ease in which Danielle made the process seamless. She is truly an asset to BMW and I will highly recommend her to friends, family and fellow BMW enthusiasts. Thank you, Danielle for a great experience!

JENNCONN

Jan 31, 2014

Danielle was a pleasure to work with from beginning to end. She is thorough, detail oriented, focused and a lovely person.She exceeded my expectations throughout the entire process and I highly recommend her and thanks to her Bloomfield BMW.

Marpa

Jan 31, 2014

It was a pleasure meeting and working with Danielle regarding the end lease purchase of my vehicle. She was extremely professional, personable, dedicated, and organized. Danielle certainly exceeded my expectations and went "above and beyond" to make this a smooth transition. Danielle's expertise is apparent, and she is an asset to the company. I would like to extend my sincere thanks and appreciation to Danielle and her superiors and peers for a great team collaboration.

mtundrea

Jan 27, 2014

The intent of this correspondence is to highlight the outstanding professionalism and genuine customer service that I experienced with a recent leasing experience. More specifically, both my wife and I wish to acknowledge and express gratitude for the efforts of Ms. Danielle Weinstein.As a senior executive at multiple pharmaceutical companies and after hiring and developing hundreds of people at all levels of an organization, you develop an eye for talent with commitment. Ms. Weinsteins efforts are to be commended as is that of her superiors in making this new lease a pleasurable business experience and not merely a transaction.Since we are long-time clients of your dealership, we have noticed changes as well as growing pains associated with new direction. However, it seems that you have turned the corner on your new strategy and the most vital element, your employee base has been aligned with your goals to advance the dealership in todays competitive environment.So, by virtue of this message, I hope that you share our objective views on Danielles high-standards and strong work ethic towards her position. She is no doubt a talent that is upwardly mobile and can eventually take on higher responsibility someday as she has the right attitude and drive to make a difference.I used this format to write as I must admit the on-line network was too damn challenging for me to navigate and I have very little free time and getting this note out was truly an exception but was worth the time to inform you of good news.Sincerely,Alan L. Rubino

HENDERSONA

Jan 23, 2014

This is the third time dealing with Bloomfield BMW for a new car. Since my original sales person had moved on, I was referred to Danielle Weinstein. I could not be more pleased with the level of service, professionalism, and expertise she exhibited throughout the whole process. I would definitely recommend Danielle Weinstein, for anyone in the market for a new car.

bmwdriver00

Jan 22, 2014

This is the worst experience I have had. I went in for a nail in the tire, the tech "supposedly" removed the nail and patched the tire, while paying for the patch I saw that the work order had a different tire instead of the tire I asked to be worked on, when I mentioned this to Jeff, he told me that the tech put the description down incorrectly but the nail was removed and that everything was taken care of and not to worry. Well guess what ? the next day the air was low again and when I checked the tire, the nail was still there. I took it back and this time Jeff told me they worked on a different tire as there was another tire with an issue. When I told him that the other tire already had a patch from before he changed the story to now say, that they fixed the old patch. But this is not correct as the tire pressureon that tire was all fine when i had brought the car in So in summary I got charged for no service performed for a tire patch at a cost double the cost ($80) than what some of the other BMW dealers are charging as I had gotten one done at another dealer (the one that Jeff supposedly fixed again)

SKDM

Jan 21, 2014

After some intense car shopping, my fiance and I had almost given up on buying a new car because we were so deterred by bad service and rude sales people. However, after being recommended to Henry Intriago at Bloomfield BMW, we decided to give it one last shot- and we are still so pleased that we did. Henry is not your stereotypical car salesperson - he's genuine and really listens to your wants without being pushy or arrogant. There was not one moment where he made the experience an arduous process of buying a car, which was the total opposite of what we had dealt with and which made all the difference. As well, Ivan Romero was such a pleasure to work with - dealing with finances is usually not the most comfortable or pleasant experience, but his calm and assuring nature was the icing on the cake. Our experience at BMW Bloomfield was great and we attribute that to Henry Intriago and Ivan Romero - we left with an amazing car and can't wait to go back when our lease is over.We highly recommend both Henry Intriago and Ivan Romero if anyone is looking for a PLEASANT car buying experience.

HeLTBmer

Jan 19, 2014

Just leased my 5th BMW from this dealership. I have known salesmanager since I got my first car there over 14 years ago. He is always striving to get go above and beyond to get his customers what they want in a BMW. This is the first year I've met my salesman Christian and he was great! Professional courteous, knowledge and tried to get me exactly what I wanted in car and price. Thanks to Bob and Christian it was another great experience at BMW of Bloomfield. HELTBmer

Maria1208

Jan 18, 2014

Just purchased my first BMW from Bloomfield BMW. Christian , Steve and Michael work as a good team to make the purchase experience the best I ever had. Christian is very honest and knowledgable. He is very responsive to all my question. He make me feel like I'm his only customer. His kindness and patience was over the top. I will highly recommend him if your looking to buy a BMW. Good job Christian! Thanks for everything.

srjnb

Jan 18, 2014

I worked with Michael, Christian and Steven (Accountant), they were awesome. I visited 3 other dealers before coming to BMW of Bloomfield and they exceeded my expectation. It was a pretty busy Saturday, but i managed to get excellent service from the folks at this dealership. As soon as we walked in, they greeted us and made us feel very comfortable... I would definitely do business again here. Excellent job Christian, you were very thorough and patient and we appreciate your help.ThanksSR

Jasminerealtor1

Jan 16, 2014

Salesman Guiseppi Cofone was very friendly, respectful, and courteous. He made me feel very comfortable and was always available for questions throughout the process of buying. I would definitely recommend my friends and family to visit the Bloomfield BMW dealership and to make sure the ask for Guiseppi Cofone.Thank youJasmine Feliciano

akaye5

Jan 15, 2014

Jack is an outstanding sales professional. He was very straightforward and honest, and tried his best to accommodate my preferences. I am very pleased with my new BMW, and I would recommend Jack Gomes to my friends and family.

Antonioberrio

Jan 10, 2014

First time buying from such big company , great experience we waited for paperwork which was done reasonable time. Our questions were answered to the fullest. We are very satisfying with the sales and services provided. Will recommend this place! The seller Giuseppi Cofone was very professional also, Thank you all for a great experience.

RC222

Jan 9, 2014

This is the second time dealing with Bloomfield BMW for a new car. Since my original sales person had since moved on, I was referred to Danielle Weinstein. I have to say, I could not be more pleases with the level of service, professionalism, and expertise she exhibited throughout the whole process (which was several months from our initial meeting). I would definitely recommend Bloomfield BMW, specifically Danielle Weinstein, for anyone in the market for a new car.

scooper212

Jan 6, 2014

My experience the first time I leased a vehicle 3 years ago can in no way compare to the support and friendliness I received when re-leasing on 12-30-2013. I can see that there have been major changes happening since the first time I worked with BMW Bloomfield and am confident that a lot of it has to do with the people that are now working there. Danielle was great to work with, although she was swamped with year end customers, she handled herself professionally and was attentive and made room for me to get the car I was looking for. Although my husband preferred another dealer, I was able to convince him to stay with Bloomfield after he saw the great negotiating and service Danielle provided us to get the car, colors and options we wanted on our next lease! Thanks Danielle!

Joe

Jan 6, 2014

Danielle was a pleasure to work with. I picked up my 535xi on December 31, 2013 and everything that we discussed and she promised was delivered. She was able to locate me the color scheme (interior/exterior) that I preferred, even though it was not on the lot. All the paperwork was completed upon my arrival at the dealership and I was in and out to pick up my vehicle efficiently, which for me is always a huge thing. She went over the features in the car and was very knowledgeable about the vehicle. Overall she exceeded my expectations and I would definately refer her to individuals looking to purchase a BMW. Great job Danielle and thank you.

Sarah Cooper

Jan 6, 2014

My experience the first time I leased a vehicle 3 years ago can in no way compare to the support and friendliness I received when re-leasing on 12-30-2013. I can see that there have been major changes happening since the first time I worked with BMW Bloomfield and am confident that a lot of it has to do with the people that are now working there. Danielle was great to work with, although she was swamped with year end customers, she handled herself professionally and was attentive and made room for me to get the car I was looking for. Although my husband preferred another dealer, I was able to convince him to stay with Bloomfield after he saw the great negotiating and service Danielle provided us to get the car, colors and options we wanted on our next lease! Thanks Danielle!

joed33

Jan 6, 2014

Danielle was a pleasure to work with. I picked up my 535xi on December 31, 2013 and everything that we discussed and she promised was delivered. She was able to locate me the color scheme (interior/exterior) that I preferred, even though it was not on the lot. All the paperwork was completed upon my arrival at the dealership and I was in and out to pick up my vehicle efficiently, which for me is always a huge thing. She went over the features in the car and was very knowledgeable about the vehicle. Overall she exceeded my expectations and I would definately refer her to individuals looking to purchase a BMW. Great job Danielle and thank you.

Darrell Arevalo

Jan 4, 2014

This past December 2013 I entered into my 3rd consecutive lease with BMW of Bloomfield. I was hesitant at first since so many faces had changed and my trusty salesperson was no longer there. I seriously considered leaving to Audi but all that changed on December 7, 2013. My experience on this date was exceptional and exceeded my expectations. My new Client Advisor (Danielle Weinstein) was professional, patient and listened to my needs. At the end of the day, she found the car and deal that truly made me happy. Her superb customer service and impressive knowledge of cars made me realize that I was at home with BMW of Bloomfield. On December 21, 2013, I finalized the deal and left with my new car. Ivan Romero (Business Manager) on this date helped close out the deal on the financial / paperwork end. His customer service was also exceptional and helped make this my best experience at BMW of Bloomfield to-date. I recommend this team of professionals to anyone who is in the market for a new or pre-owned BMW,

davidnjnj

Jan 3, 2014

I recently leased a BMW X3, and worked with Guiseppi Cofone, who was great to work with. My wife and I had several challenges for the dealership to deal with including our hectic family schedule, my frequent travel schedule, cost concerns and the fact that we had never driven luxury brand vehicles before. Guiseppi was incredibly flexible while dealing with us including working late and off hours to make our lease happen. He also took us on FOUR test drives in the X1 and X3 models which really helped us make a decision. Guiseppi was also very helpful on pricing the vehicle as we originally were uncertain of its affordability on our budget.Both Guiseppi and Bob Westervelt (senior sales staffer) provided us with fantastic pricing which beat out their competition. We have received the white glove treatment all the way. We would highly recommend BMW of Bloomfield and Guiseppi.

jbajaj87

Jan 2, 2014

Christian is a very patient and knowledgeable person. He helped us select a car that had all of the features we wanted with a price that was perfectly in our budget. We received the car immediately and could not be more appreciative of his 24 hour helpful guidance. We would recommend him to all of our friends and family and he is the reason we keep coming back to BMW! Thank you Christian!

jbajaj87

Jan 2, 2014

Christian is a very patient and knowledgeable person. He helped us select a car that had all of the features we wanted with a price that was perfectly in our budget. We received the car immediately and could not be more appreciative of his 24 hour helpful guidance. We would recommend him to all of our friends and family and he is the reason we keep coming back to BMW! Thank you Christian!

Mr. Cornbread

Jan 1, 2014

A friend told me to try BMW of Bloomfield but I never thought that the experience was going to be so good. My sales person Cristian " my new BMW friend " is very good. The genius was a very knowledgeable person. Now Happy new year to everybody at BMW of Bloomfield and keep the good work.

Mark Klabonski

Dec 31, 2013

I recently visited BMW of Bloomfield and was assisted by Christian Graciano. Christian attended to my every needs and I am thrilled with the new 328xi lease. Christian's attention to my requests and needs, his product knowledge and process fluency made the entire experience a pleasure. While the entire staff was welcoming and supportive, Christian's ability to go above and beyond in working with me on my lease and vehicle selection was truly the driving factor in my decision to go with BMW of Bloomfield over other competitors. Thank you.

RC

Dec 31, 2013

Just got my second BMW today from BMW of Bloomfield. I can't say enough good things about the service I received from Danielle Weinstein. She was professional, courteous, and very helpful throughout the whole process. I would definitely recommend this dealership and Danielle to anyone looking into a BMW.

RWH

Dec 31, 2013

My lease on a 328Xi was coming to a close in March of 2014, so I went to BMW of Bloomfield to discuss options at close of lease. My sales associate, Christian, clearly laid out all of the options available to me without pressuring me in any direction. After sleeping over it, I returned the next day ready to purchase a new BMW. I was able to complete the paperwork from home on my own time, and leave it with Christian, allowing me to enjoy the day without spending hours at the dealership. He called me later that evening to tell me the car was ready to be picked up. As painful as buying a car can be, BMW of Bloomfield and Christian made it as pleasurable as can be.

Klabonski

Dec 31, 2013

I recently visited BMW of Bloomfield and was assisted by Christian Graciano. Christian attended to my every needs and I am thrilled with the new 328xi lease.Christian's attention to my requests and needs, his product knowledge and process fluency made the entire experience a pleasure.While the entire staff was welcoming and supportive, Christian's ability to go above and beyond in working with me on my lease and vehicle selection was truly the driving factor in my decision to go with BMW of Bloomfield over other competitors.Thank you.

Chris K

Dec 30, 2013

I went into BMW of Bloomfield to purchase a certified pre-owned vehicle and left with an amazing experience. I worked with Danielle Weinstein and she provided excellent service and knowledge which was customized to my needs. After Danielle understood what I was looking for, her expert advice (which was spot on) got me in a lease which lowered my payments and got me into a brand new 2014 BMW 5 series. Great experience, highly recommend anyone who wants a personalized experience to work with Danielle at BMW of Bloomfield. Thanks!

Jillybean

Dec 30, 2013

Have only had the car for 1 day, but so far, so good!

ZZaida

Dec 30, 2013

I was approached by Christian Graciano, he is great and knowledge. Did not rush me in the least bit, he answered all my questions and was very upfront about every detail and very thorough on all payment terms and the vehicle capabilities. I would for sure purchase from him again and would absolutely recommend him.

dongrasso

Dec 30, 2013

Christian was extremely knowledgeable and very helpful in helping me reach a decision on the best car for me. As to price, we wasted little time haggling and got to the bottom line rather quickly. He followed up after the purchase to be sure I was satisfied not only with the car but also with his assistance. A good overall experience.

RHodson

Dec 30, 2013

My lease on a 328Xi was coming to a close in March of 2014, and I stopped by the dealer on Thursday afternoon, December 26 to explore my options. I was introduced to Christian as my sales advisor, and he very clearly and concisely communicated my options including terminating the lease now, or waiting until the end of the lease. I left the dealership with paperwork in hand, but not commitment either way, as I wanted to sleep on my decision. I returned first thing the next morning with my credit application completed, and sat with Christian for an hour or so to pick out my next new vehicle. Because the car I wanted was not on the lot, I was able to go home for few hours while Christian completed the purchase and had my vehicle delivered. I was able to pick up the car that evening, in large part to Christian's attention and determination to get me into my car that day. I would commend him to any other prospective buyers without reservation.

Bob w

Dec 29, 2013

Very friendly and efficient service - we drove out with our new X1 within 2 hours. Everyone was helpful and pleasant to deal with

jelani13

Dec 29, 2013

I had a great experience in my new car! Christian was tremendously helpful, patient, and went above and beyond to ensure my satisfaction with the whole experience. He was very accommodating, friendly and kind and even followed up with me after the purchase to double check with me to make sure I was happy with my new car and had all my questions answered. I will definitely look for him when it's time for another new car!

Bobwharam

Dec 28, 2013

Christian was very helpful on our visit . He was friendly, knowledgable and stayed very late to help show us the vehicle - even providing his personal phone number should we have any problems.

Abraham DelValle

Dec 26, 2013

I bought my 2013 X1 for servicing at this dealership and the team was great couldn't be happier.

Andy samuel

Dec 26, 2013

I will recommend Bmw of Bloomfield to my friends because my visit their was very grate the employe was very friendly

Staci H

Dec 26, 2013

I generally don't take the time to write reviews for positive experiences, however i felt compelled to do so after my experience with Bloomfield BMW. This is the first BMW i have purchased, and Christian, and the team at Bloomfield BMW could not have made this any easier. From the pricing i received to the moment i walked in, to the moment i walked out, their attention to detail was extraordinary. My new X5 was waiting at the front door when i arrived, and the team had me in and out in no time!! Christian did a phenomenal job explaining the features of the vehicle and how to operate everything in the vehicle. I highly recommend Christian and his team! You will not be disappointed!

Samuel

Dec 26, 2013

My wife and I known Christian for the past four years now and whenever we visit BMW weather for a new car or to service the the BMW we already have is always the same warm welcome he greets us with. Overall Christian is excellent.

Jill

Dec 23, 2013

This is my third lease with BMW of Bloomfield and this has been by far the best experience. I was a little reluctant at first to return my lease because the gentlemen who had handled my account was no longer working at the dealership. However Danielle Weinstein made the process easier than my two prior leases. She was genuine and extremely personable. She didn't pressure me or try to sell me unnecessary features. Danielle never gave me the run around and was honest and straight forward about what she could and couldn't do for me in my price range and preferences. I would recommend anyone who is thinking of leasing or buying a BMW at BMW of Bloomfield to see Danielle.

JS

Dec 23, 2013

Every aspect of purchasing a car at the Bloomfield BMW dealership was second to none. The personal attention, the knowledge of the vechicles and the professionalism of the entire staff could not be better. Not only is my new car the ultimate driving machine, but it was also the ultimate purchasing experience working with Bob Westervelt, and Chrisitian Graciano.

Pat S.

Dec 23, 2013

My wife and I leased a 2014 BMW 528i XDrive on Saturday December 21, 2013. Our experience with both Ivan Romero and Christian Graciano was excellent. I've purchased new vehicles multiple times during the course of my life and I've never had a more pleasurable and less stressful experience doing so than with these gentlemen. Ivan worked out all of the finances with us and was very up front with us. He was friendly, courteous, respectful and most important, professional. He assisted in obtaining as much as possible for my trade-in and allowed us to walk away with the feeling that we received a good deal, while allowing the dealer to make their profit, as is expected in any business deal. Christian assisted us with alot of the paperwork, test driving and prepping the new vehicle. He was also courteous and professional and put us at ease throughout the process. He even had lunch brought in for us!! I would recommend this dealer to anyone looking to buy a BMW and especially these two gentlemen.

beachbum418

Dec 23, 2013

My wife and I leased a 2014 BMW 528i XDrive on Saturday December 21, 2013. Our experience with both Ivan Romero and Christian Graciano was excellent. I've purchased new vehicles multiple times during the course of my life and I've never had a more pleasurable and less stressful experience doing so than with these gentlemen.Ivan worked out all of the finances with us and was very up front with us. He was friendly, courteous, respectful and most important, professional. He assisted in obtaining as much as possible for my trade-in and allowed us to walk away with the feeling that we received a good deal, while allowing the dealer to make their profit, as is expected in any business deal.Christian assisted us with alot of the paperwork, test driving and prepping the new vehicle. He was also courteous and professional and put us at ease throughout the process. He even had lunch brought in for us!!I would recommend this dealer to anyone looking to buy a BMW and especially these two gentlemen.

DanR3243

Dec 23, 2013

I was shopping around for a BMW for a few weeks and after visiting my third BMW dealership I figured I'd give Bloomfield BMW a try. I was recommended by a friend to visit the dealer. I came in on a busy Saturday - shortly after Thanksgiving and I have to also throw in here that I came in an hour before closing which is very unlike me. Given the stigma that one normally does not receive full attention when visiting a place of business before closing is now just a perception. The minute I walked in I was delightfully greeted by the staff and within seconds I am greeted by a lovely young lady, Danielle W. From start to finish, Danielle was nothing short of amazing with first class customer service, making me feel like I was the only one in that dealership - fully aware and attentive of my concerns in regards to the vehicle I was interested in. She worked towards my goal of what I wanted from a financial perspective and negotiated a great deal on my behalf to her manager. Even after the purchase, Danielle's follow up skills were incredibly professional and again the world class service made me feel apart of a luxury family of cars. I have recommended Danielle to a few of my friends and family over the holidays. I completely endorse her and do not doubt that we will continue to do business together. Thanks Danielle and the BMW of Bloomfield team! :-)PS- Danielle spent 2 hours after the dealership closed to make sure I understood the vehicle and that financial aspect of my purchase.

Jayco698

Dec 21, 2013

I'm not the easiest customer to deal with. I changed my mind about what car I wanted like three times, even had them bring in a car from another dealership, but they never once got frustrated with me. Michael the general sales manager was very accommodating and got me a great price. Christian the salesperson treated me like family, insisted on staying late to show me how to use everything in the car even though I told him it wasn't necessary, and gave me his cell number should I need anything else. I will definitely return again and recommend to all my friends and family.

SGNychay

Dec 16, 2013

Danielle Weinstein was a true joy to work with.She was thoroughly knowledgable and professional. In spite of some trepidaton in securing a new lease, Daniele's extra efforts and happy demeanor transformed the whole process into a very pleasurable one. I got the car I wanted with some extra features at a great price. I recommend her wholeheartedly and look forward to the next opportunity working with her at BMW of Bloomfield

MJ

Dec 13, 2013

Danielle is a very energetic and enthusiast salesperson I would highly reccomend her Each time I needed her with a question I got an immediate response. She is one one the best asset to the dealership

Cantbeseen

Dec 13, 2013

Danielle provided a very thorough review of my options at the end of my lease. She was patient and helped guide me down the right path. She was very pleasant to deal with and I would recommend her for sure.

Carl D.

Dec 10, 2013

2nd BMW purchased from this dealer. Service was always great. My salesman Doug was excellent. Patient and thorough.

Chen Sridhar

Dec 10, 2013

Danielle the sales associate was exteamly confident in what she was doing.She was went extra mile to help us from start to finish.Danille is an asset to BMW Bloomfied dealership and deserves all support from the management .

ursulakos

Dec 10, 2013

I had a great experience in leasing my new car! Victor was tremendously helpful, patient, and went above and beyond to ensure my satisfaction with the whole experience. He was very accommodating, friendly and kind and even followed up with me after the purchase to double check with me to make sure I was happy with my new car and had all my questions answered. I will definitely look for him when it's time for another new car!

Marco

Dec 7, 2013

This is my first BMW. BMW of Bloomfield was recommended by a friend and I'm glad to say that I am very satisfied, with everything. Danielle Weinstein provided a flawless purchasing experience and I couldn't be more happy with her follow-up after the delivery. I will highly recommend the dealership and its people!

Gary S

Dec 6, 2013

Just bought my 3rd BMW from these guys. Danielle went out of her way to find me the exact car I was looking for. She had to have it shipped from another dealer and it didn't arrive when it was supposed to. She was so accommodating, holding on to the car for 3 weeks until I could make it back into the dealership to complete the paper work.

Vishal J

Dec 6, 2013

Christian make feel like a million dollar men (I know he make money on me) they even delivered the vehicle to my house. Great service, thank you DCH.

4Series

Dec 1, 2013

Doug Sanders is the best! I ordered a car and Doug sent me many updates regarding the status of the order without me even asking!! He has assisted my family with 3 cars already this year and he is such a pleasure to deal with. He has a lot of patience and always takes the time to answer everything. I would HIGHLY recommend Bloomfield BMW, Anthony Cerillo and Doug Sanders!!! They are both great guys and wonderful with pricing, service, honesty and reliability!! Thanks so much guys, can't wait to do business with you in the future!!! One final thing, you are truly making a BIG mistake if you do not purchase your vehicle from Bloomfield BMW!! Thanks again guys!!

pdo34

Nov 25, 2013

Christian was extremely helpful and easy to work with. He certainly made the process easy and straightforward. I highly recommend using Christian in you can.Thanks!

rdtrading

Nov 25, 2013

This is the first time I buy a car from this company, and I must say our experience with Christian was very different. He really cares about his customers, he have his personal cell phone number and a picture of him on his business card, trust me I will never forget his face. I was surprises by him with the way he showed me all the features, so detailed. I really recommend this dealer to anybody that is looking to buy a new, used BMW or any other car.

mhamel1968

Nov 23, 2013

I was looking for a new car and loved the new 2014 328 diesel. I worked with Christian and he was awesome and strongly recommend.He was on point with everything and most importantly, communication.I told him why I was looking and what packages I wanted inside the car.He put together the best quote (looked at 5 bmw dealers) without any typical car salesman upsells or add ons.Christian made the process painless from beginning to end and i can honestly say I enjoyed it

lgrecco

Nov 21, 2013

Christian, Bob, and the rest of the people at Bloomfield BMW were a pleasure to work with. Their service and willingness to work with me to get an amazing deal makes them second to none. I'd recommend Christian and the people at Bloomfield BMW to anyone. They have a life long customer in me.

mkviatkine

Nov 21, 2013

Danielle Weinstein was our salesperson on Wednesday, 11/20/2013. Indeed, it was a pleasure to work with her. First of all, her professional approach is greatly appreciated: she was friendly, warm and extremely accommodating; really wants to understand her clients needs and then - she does the best job to provide against these needs. Secondly, Danielle is very knowledgeable about the product. She knows so many things about a car and about all the equipment - it was very educational and informative for us. Also, Danielle was extremely helpful throughout the entire process, provided and clearly explained all our options, and answered all of our questions.Finally, Danielle was straightforward, patient and honest that helped us to have very positive and pleasant experience. We are very pleased with everything. We both think that Danielle Weinstein is a great asset to BMW of Bloomfield and excellent "business card" for a whole BMW dealership.Thank you very much, Danielle!Michael and Katrina Viatkine973-337-8928

Trevorlavine

Nov 18, 2013

From the moment Christian introduced himself to me, I knew immediately that he would be a straight shooter and he was not going to feed me the salesman nonsense. I picked out a vehicle that I wanted to purchase and he immediately began working on a deal that I was able to fit into my budget. The next day, I brought my wife in and Christian was also very helpful in getting her into a new lease that also fit into our budget. Christian is the type of auto salesman that take the negative connotation of the occupation and turn it into a upstanding profession.

josep.

Nov 5, 2013

Took my 04 5 series for a diagnose,the car was complety Fine.But when i pick it up it was really crazy lights on dash Board on it would not shift,i was up mad because i keept calling And they would not answer.never again would i go to bloomfield bmw Again

Jackie Sweeney

Oct 31, 2013

The main reason for returning to this dealership is because I like the way they treat me. I went from leasing to buying the car. It went so very seamlessly. I would definitely send someone to both Danielle and Ivan. I can't thank them enough for making it so easy.Jackie S.

madhus

Oct 31, 2013

Me and my daughter came to the dealership looking for a pre-owned certified BMW and we were pleasantly surprised that with-in half hour we finalized the deal. I bought so many cars over years but this experience was effortless and amazing. Shahid is a great guy to work with, I would buy from him again and recommend him to my friends.Thank you Shahid.

mvstudy

Oct 31, 2013

Over the past 5 wwees I have had the pleasure of working with danielle. Even though she new I was mistblikely keaving bmw to downgrade she treated me with respect honesty and made me feel as though I was her only concern. As soon as im done with my schooling I kniw where im going for my next car. Everyone should feel the way danielle makes you feel when buying a bmw.

ndaddezio

Oct 31, 2013

Danielle was an absolute pleasure to work with. She was very knowledgebale and attentive. Always answered my calls without hesitation. A true professional in the car industry.

Tonynogood

Oct 29, 2013

I had 7months left on my lease thinking about if possible to change cars I received a call from Danielle at home she said she had taken over my account my car was due for service so that morning I met Danielle and we sat I told her what I wanted and she made the magic happen I am now happy to say I'm driving a 2014 x3. I was a great experience and I would recomend Danielle great salesperson

Tr4020

Oct 29, 2013

Both Michael and Danielle were great! They went well above and beyond what was required, were the deciding reason that made be go with a BMW, and made me feel at ease with my purchase. Could not ask for better customer service.

hemasarav

Oct 15, 2013

Purchased my first BMW from Bloomfield BMW 5 days back. Shahid Saleem , my sales person did a great job to provide me the vehicle of my choice.He did answer all my questions with professionalism. He was very courteous, polite and helpful and i had a good purchase experience.Shahid is friendly and very responsive to any questions we had. I highly recommend to work with Shahid Saleem if you are looking to buy a BMW and also would recommend him to my friends around.

VinC217

Oct 14, 2013

Jack at Bmw of Bloomfield was extremely friendly and helpful during the purchasing process. He answered all my questions/concerns and left me feeling at ease. I couldn't be happier with the car.

shortstop48

Oct 9, 2013

This is the 5th BMW 3 series my wife and I have purchased from this dealer. And while my experiences in the past have obviously been favorable, none have been like dealing with Danielle. She is knowledgeable about her product, is a true people person, is not an aggressive sales person but is great with follow up. She does what she says she is going to do, when she says she is going to do it. She made the usual haggling over price, options, etc EASY. For us, there was none. We knew what we needed and wanted, she made it happen.She was great teaching my wife about all the equipment; how to use it, shortcuts, and suggested she come back for another session of instruction. unheard of. Most salespeople, its over and goodbye.

shembo37

Oct 8, 2013

I was not expecting to purchase a car, I thought I would just go check it out, and Jack had the car I wanted with more options, he was very fast and informative on the vehicle and service even credit advice, yet he wasn't pushy, finally when we got the car my interest rate was reduced by 1 point by surprise from 4.9% to 3.9% all this while Jack ordered a pizza pie for my uncle, his girlfriend, my girlfriend, and me, the fastest non headache car buying experience ever, Jack lives up to the luxury standard that is BMW.

KLewis01

Oct 8, 2013

Well 1st let me say that I am very happy with my Pre-Certified BMW X3. Jack was pleasant, knowledgable and I would definitely recommend him to anyone that I know is looking to purchase a BMW. Buying any car can be very stressful but I was at ease the entire time. Jack made me feel like I was his only customer for the entire day. Thank you Jack and Bloomfield BMW for my very 1st good experience at a car dealer.Looking forward to doing business with you in the future.

Scriley73

Oct 7, 2013

I hate the car buying process but working with Danielle Weinstein eradicated my hatred. She was awesome. She didn't waste my time, was knowledgeable about the X1, provided my options, and pushed where I needed pushing. She followed up after I got the car to make sure I was pleased with everything. That's unheard. This is the first time, ever, that I've walked out of a dealership "happy" and "unscathed". I absolutely love my car! Danielle is the type of sales person that you follow wherever she goes; she has a way of making you believe that she has your best interest. Simply put, she's authentic. Her style, compassion, and knowledge are her key attributes. She's good not only for the customer but for BMW of Bloomfield.

Drptopm3

Oct 1, 2013

Daniel and Ivan where great and helpful answered all my questions. Made me feel very comfortable and gave me what I was looking for in my new car purchase. Will recommend anyone looking for a new or used BMW. Thank you for you time and help.

EnidKarpeh

Sep 30, 2013

Buying a car can be a stressful experience even under the best of circumstances, until we met Danielle. She sat and explained the options of the car we were consider. However, due to a discount being provided by another local dealership, we left Bloomfield and went elsewhere. at the other dealership the sales associate tried hard sale tactics and told us blatant misinfornation as we sat lookking at the dealerships site that contradicted everything this guy was telling us. in absolute discuss, we returned to BMW of Bloomfield and sought Danielle's advise. She patiently answered our questions in person, via several emails, texts and phone calls. She never pressured us or provided inconsistent responses. She maintained a professional to e despite dealing with our hysteria and indecisiveness. we ultimately bought a 2014 328i - ordered to our specifations. She kept us informed along the production process and spent time with us a welcomed home our baby - Beatrice! I cannot recommend her enough. I would definitely work with her and the dealership again. Buying a new car does not have to be a stressful experience when you deal with people that have a sense of integrity- that's Danielle. Thank you Danielle, you are a class act!

Newjerseyjets

Sep 30, 2013

Danielle was my salesperson when I bought my car. She took great care of my wife and I and we are very pleased with our brand new BMW. Danielle was excellent throughout the entire process and the next time I buy a car I'm going right back to her.

omkarnik

Sep 30, 2013

I got my new BMW from bloomfield BMW . SHahid Saleem helped me to get my car. Shahid was really helpful in getting me a very good deal. I could negotiate with him easily and he helped me to get the deal that i was looking for. I love my BMW and would recommend their service.

ST2465

Sep 30, 2013

Although I did not purchase my vehicle yet. I stopped in recently to research the 2013 BMW X3 and Danielle was extremely accommodating and took the time to let me test drive the vehicle even though I told her I would not be purchasing that day. Usually salespeople blow you off at the point. I will def. be going back to purchase my vehicle from Danielle.

sylbert

Sep 29, 2013

First of i wanted to buy a car that is sporty, fast and good on gas. I didnt want to buy a hybrid electric car. I was deciding on wether to buy the vw GTI or the golf TDI and then I saw somewhere online about this relatively new sporty bmw 3 series with the turbodiesel engine. I saw thE Certified preowned 2011 bmw 335d on their online ad early this month. Walked in and met a very nice gentleman car sales associate shahid saleem. I told him i wanted to check the 335d. He showed me the car on the lot and asked me if i wanted to test drive the car. without any delay we were already out test driving the 335d. This car blew me away. I knew i wanted this car. Shaheed was very helpful. I didnt get the car right that day. And i also wanted to negotiate with the price. Although the bmw manager was very firm with the online advertised price, shaheed was very helpful and prompt with my follow up questions via phone or text. If you want to go buy any bmw car in bloomfield. Go find this guy. Very humble and helpful with any of your needs. And also I recommend you check the 335d (diesel) this beast has TORQUE that will blow you away!!!

momike101

Sep 29, 2013

I will only buy BMW's and my preference will definitely be BMW of Bloomfield. They stand behind their cars and service is almost ALWAYS covered completely. I literally can't remember paying a dollar in the 4 years I've been going there.My service rep is Jeff and he's not like reps I've dealt with at other dealerships who you can never reach, and never call back. For the few times that my car needed to stay over night, he always bent over backwards to make sure I had a loaner and I wasn't stranded without my car - like I've experienced with other delearships.I'm very satisfied with the service, quality, and friendliness that I get from BMW of Bloomfield.Thanks Jeff!

nobaocar2011

Sep 29, 2013

I bought my car before from BMW moorestown But kind of serivice i got from BMW Bloomfieldwas outstanding. Shahid my sales person done a great job to provide me vehicle of my choice and answer allmy questions with professionalism. Shahid is very courtious, polite and helpful sales person inentire sales transaction i never felt that somebody pushing me for buying great dealership to workwith iwould recomend all my friends and family for bmw bloomfield nj

pgmrl

Sep 28, 2013

Just purchased my first BMW from Bloomfield BMW. Michael and Shahid work as a good team to make the purchase experience the best I ever had. Shahid is friendly and very responsive to any questions we had. I highly recommend to work with Shahid if you are looking to buy a BMW.

liberato732

Sep 27, 2013

I recently took my car to Bmw of Bloomfield, NJ and had my 2003 BMW M3 serviced. They were taking care of a reprogramming recall on the M3. Jeffery Couch was the service advisor who help me out. Not only was he very informative, he is also a proud owner of a BMW M3 as well so we both had a lot to talk about. Jeff also helped me obtain a loaner car for the day until the recall was taken care of. I would definitely recommend this service department to anyone who owns a BMW.

Kimannkay

Sep 26, 2013

Danielle and Anthony were exceptional and amazing to work with! They were extremely knowledgeable and helpful! I will refer everyone to BMW of Bloomfield and return as soon as my lease is up for another vehicle! Kim Kirchofer

Phyllisx1

Sep 26, 2013

I took my vehicle to BMW of Bloomfield, NJ for service for my 2006 BMW 750li for transmission repairs and the service advisor Jeffrey Couch was very knowledgeable and answered all my question of concern for the repair that my vehicle needed. He took care really great care of me. The wait for service was quick and I received a loaner car until my vehicle repairs were done. I would definately recommend anyone to have their vehicle serviced at BMW of Bloomfield.

rbc44

Sep 24, 2013

Jeff Couch in the Service Department went way beyond what was required. He provided excellent assistance and was very knowledgeable about my car (an E46 M3) because he himself is an enthusiast and owns the same make and model car. I would highly recommend him and BMW of Bloomfield. I have also purchased a car there in the past, and I had an excellent experience with the Sales Department.

bmwfan15

Sep 24, 2013

A pleasure to deal with. Kristyn and Tom went and continue to go above and beyond our expectations. No request is too small, and they do everything they can to get you in and out quickly with all the work done. This is the way BMW service should be. A great team - kind, caring, honest, and accommodating. Thanks Again.

Tommymules

Sep 21, 2013

I have purchased quite a few new cars in my life and I have to say that this was the absolutely most pleasurable, stress free car buying experience I have ever had. I had been to the BMW of Bloomfield dealership late last year to take a look at the new X3s and talk to one of the client reps. Even though I wasn't ready to buy I was treated with the same respect given to someone coming in to make a purchase. The client rep spent over an hour with me and my wife, even after I told him up front we were "just looking." When I finally decided it was time to make a purchase I made my request through Mike Castoria in the internet sales department. That's when I was introduced to Danielle Weinstein who was assigned as my client rep. Not only was I given an extremely competitive price, the entire purchase was about as transparent and stress free as anything could possibly be. I can't say enough about Danielle. She was extremely professional and thorough walking me through the entire process. Since I was ordering a custom BMW, it had to be built and Danielle kept me appraised every step of the way. When my vehicle was finally delivered, Danielle sat with me and walked me through all of the controls and functions in my new car. Her level of professionalism, courtesy and customer service was well beyond my expectations and I would certainly highly recommend her to anyone interested in purchasing a new BMW. My wife currently drives an older model 5 series and there is absolutely no doubt in my mind when the time comes to purchase a new one I will be asking for Danielle.

santana645

Sep 17, 2013

My first visit to this dealership was to look at a used car that was advertised online (2005 645 convertible). I have BMW dealerships closer to where I live but none had this particular car, in the color I wanted with low miles. The dealership was really easy to find, right off the Garden State Parkway. I met Jack Gomez, who was very professional and knowledgeable. He answered all my questions, provided me with several options while making me feel very comfortable and never pressured. I was then introduced to Ivan Romero who was outstanding. He clearly explained all of the financing and warranty information. I was so impressed with Jack and Ian that I recommended them to a friend of mine who came in a month later and leased a brand new 3 series and experienced the same impeccable service.A few weeks after my purchase, I had my first experience with the service department. There were several timing issues with my car that needed to be addressed and I had a rough idle on the car that was concerning me. At this point my car was in the service department more than in my driveway! As you might expect, I was very upset and wanted to make sure this was not going to snowball into major problems. That is when I met General Manager Anthony Cerillo, a true gentleman, who was extremely supportive and understanding to my problems. He gave me several options and even offered to have an engineer from BMW come to the dealership to inspect the car and answer all my questions. After meeting with the engineer I felt much better about my car. I am convinced that there is no more courteous, polite, professional, and efficient service staff that could be found. Most of my interaction and assistance has been through Kristyn Michelle and Tom Cueman, who are absolute stars in this department and always find a way to accommodate me. Everyone in this department from the valets to Vicky and the girls at the front desk always make my visits a welcoming experience.

tinnah

Sep 16, 2013

This place is a very nice and clean environment, if I am to buy a BMW in the near future, I will definitely come here and recommend any friends that are looking into a BMW to Come here. I had bought a used Lexus at this dealership, the sales person was very nice and thoughtful, Jack went above and beyond to close this sales for us. Thank you.

davidshorthills

Sep 11, 2013

Danielle was amazing throughout the process. She was patient and took the time to explain every options available to me when I was contemplating buying my car. Since I special ordered the car, I had to wait 5-6 weeks to get it. Danielle made sure to keep me posted of the different production stages of the car and when it arrived to the dealership she made sure to call me first thing in the morning to let me know. The service didn't stop once I signed the paperwork as she spent more than 30min to explain all the options of the car and followed up a few days later to make sure everything was ok with the car. Danielle made the whole buying process enjoyable.

Phyllgrill

Sep 10, 2013

I cannot say enough good things about Danielle! She was a pleasure to work with. Her friendly, warm demeanor was greatly appreciated! She is thorough and professionl through and through. I have had several follow up questions, following the purchase of my car, regarding the vehicles operation..and Danielle has ALWAYS provided me with a prompt and courteous response.. Even when I recently messaged her while she was in attendance at the Jets openIng football game!!! Now that's dedication! My overall experience with Danielle was terrific!!

Rob918

Sep 9, 2013

Danielle is the epitome of who I hope to work with as I walk into a dealership. I dealt with her on a Lease Return & CPO Purchase. After a short email with no more information then my name & the mileage she informed me of several detailed options I had available, along with the prices & interest rates of each. All of which in a very professional & well drafted email. I had been unexpectedly out of state preceding the day my lease was due back, so when I showed up without an appointment in the 11th hour I was sure the process awaiting me was to be less then pleasant. To my surprise Danielle had gone ahead & prepared all of my paperwork, without yet knowing when I'd be coming in. I was driving back out in under an hour, with a loaner car to use until my purchased car is Certified & ready to be picked up. It was an absolute pleasure to meet someone who is so well versed in their field and still has the patients and customer service skills to clearly and accurately explain the procedure. I have owned 3 BMWs & have had issues with other dealerships in the past. I am very confident that BMW of Bloomfield should be your first & last stop when shopping for a BMW & Danielle should be your only request when choosing a salesperson.

robertwhitehill1298

Sep 6, 2013

Jeff Couch is a conscientious, sharp, helpful service representative who kept in touch with me and gave me regular updates on the progress of any repair or maintenance he has overseen for me. Great guy! Always made sure the car was ready when he said it would ready.

spoiler2000

Sep 6, 2013

The worst BMW dealership in NJ. Service team is now predominantly staffed with people that have limited technical skills and poor customer service skills. The focus is on making money on each customer. Service advisors that actually knew what they were doing left. I will not go back there again.

Acrossley

Sep 6, 2013

My wife purchased a pre-owned X5 here and we had some issues with an oil leak that was not detected before the car was sold to us. Jeff Couch and the Service team stepped in and worked diligently to remedy our issue. Jeff was amazing, he called us everyday with updates on the status of the car, what was done and when it might be ready. If a deadline was approaching and would be missed, Jeff always called us. The cause of the leak was minor, but the work to get to it was extensive and Jeff and the service folks made sure the job was done correctly. What could have been a bad experience was turned around into an opportunity to supply exceptional service and Bloomfield BMW stepped up big time!We are eternally grateful for the effort Jeff led with the dealership firmly behind him.

jerriw

Sep 6, 2013

As always. my experience with Jeff Couch was nothing short of outstanding! His knowledge and friendly attitude is much appreciated,especially since I service vehicles throughout the state for a Law Firm. Once again, Outstanding!

musicking

Sep 4, 2013

Nice experience with dealer and the finance process. Good experience with Shaheed and manager. The car is good and the service also good.I will recommend this dealer.

renzy_thomas

Aug 31, 2013

I just bought a CPO car and my first BMW. I met a salesperson initially who was busy and directed me to Shahid.Shahid was really friendly and answered all my questions. He was patient, kind and went out of his way to make sure i was comfortable and went back home with all the answers i needed. In 2 hours, i had enough information to commit on the spot to a car i had test driven. After the buying process began, he took care of most of my issues. All i did, was, go with a check and take the keys.I would certainly recommend working with Shahid and visiting this dealership for a BMW. P.S: Be careful of the finance department, they did the Bait-n-Switch trick on me, and hence the lesser rating on Price.

gionation

Aug 22, 2013

Spoke with the Parts Dept and the individual refused to give me a part number. Upon requesting a Supervisor, the individual laughed at me and transferred me. Thereafter Mark (Supervisor) informed me that they do not "Normally" give Part Numbers out. I asked him what is the exception since "Normally" they do not give out this information. He could not give me a reason and proceeded to give me an incomplete Part Number in order to get me off the phone.

Kevino973

Aug 19, 2013

Both Shahid and Ivan were VERY helpful. They knew the info regarding the vehicle and were well versed. we were in and out...the process was seamless!!!!!!!!!

mlocastro04

Aug 19, 2013

Woman friendly dealership. Good service and prices. Everyone from the client advisor Danielle to the general manager to the leasing manager are very professional and helpful.

shaninah

Aug 15, 2013

I highly recommend Shahid to any first time car buyer or anyone who looking to buy a car. I went to a previous bmw dealership and the salesman was straight up forward. Told me i would need a co-signer for any car i get. But when i went to bmw of Bloomfield shahid brought my spirit up. He was very helpful and got me the exact car i wanted. He told me he would get the car price lower so i can drive off with it. I received a call a day after i left the dealer and asked "When can i pick up my car" ?!! Shahid gets the job DONE.

ShivArora

Aug 14, 2013

Worst customer service ever!! I took my car in with mist coming in the left headlight and bad left door panel. The service rep (Trevor) told me that I probably hit my car somewhere which could be the reason for things going bad on the left side of the car. I had to literally provide the pictures with dates when the headlight and door panel was last worked on by them and it wasn't done correctly. Then after the car was serviced I found out that the headlight stopped working completely and I asked him to fix it. He was just too rude and kept saying that they will not work on the headlight until I pay them $140 for diagnosis. This is just bad customer service and a malpractice on braking something to ask the customer for money. I will not recommend anyone going there. The management has changed and all the good old people have left BMW of Bloomfield. Not a kind of customer service you would expect from a brand like BMW!

Shiv Arora

Aug 14, 2013

Worst customer service ever!! I took my car in with mist coming in the left headlight and bad left door panel. The service rep (Trevor) told me that I probably hit my car somewhere which could be the reason for things going bad on the left side of the car. I had to literally provide the pictures with dates when the headlight and door panel was last worked on by them and it wasn't done correctly. Then after the car was serviced I found out that the headlight stopped working completely and I asked him to fix it. He was just too rude and kept saying that they will not work on the headlight until I pay them $140 for diagnosis. This is just bad customer service and a malpractice on braking something to ask the customer for money. I will not recommend anyone going there. The management has changed and all the good old people have left BMW of Bloomfield. Not a kind of customer service you would expect from a brand like BMW!

shdo97

Aug 10, 2013

This was the best car buying experience I've ever had. Danielle Weinstein is a terrific salesperson-- she was very straightforward and honest. Our negotiation over the car was pleasant, low-pressure, and quick. Customer service from the dealership was great. When I showed up to buy the car, I had my checkbook with me, but they had not told me that I needed to bring a certified check. Since I was coming to Bloomfield from an hour away, rather than making me return to the dealership, they had a salesman deliver the car to my home. That's great service. I will definitely recommend this dealership to my friends and I will tell them to ask for Danielle.

soralbo

Aug 7, 2013

Shahid Saleem was very professional, courteous, and knowledgeable. Great service & experience. In the past, we dealt with other BWM dealership at the other location but not as great as this Bloomfield branch. Will recommend this place to our friends & business associates.

cakelady108

Aug 6, 2013

Doug was wonerful to work with. He took the time to answer all questions, he never made me feel like my needs were not important. He is a valuable asset to the BMW family

ginab1230

Aug 6, 2013

My experience at the dealership was great and unexpected. I called Wed. night and spoke to tina who was so nice, patient and so helpful. She answered all my questions and even stayed on the phone past closing time for me. I came in the next day and she introduced herself to me and was very nice and reassuring that i'm in great hands. Once evertythng was final she came over again and congratulated me. Douglas Sanders helped me get my dream car a 2013 BMW. I didnt think I would be able to get a 2013 but doug and Steve made it happen. they kept reassuring me its going to happen and it did. Everyone there for the most part were very friendly and made me feel at home. Making sure I was ok, asking if i was hungry , thirsty and so on. I left the dealership with a great feeling of accomplishment. i was in shock that i drove away in my dream car. that day it was raining so DOug told me to come back when it wasnt so I can get a car wash . The great person that he is the very next day i recieved my car wash. I would reccomend this dealership to anyone and everyone.

icing777

Aug 5, 2013

My experience at the dealership was excellent! Danielle is a star in my eyes! Her product knowledge, attitude, friendliness and willingness to go above and beyond, even on her days off, is examplary!I will recommend Danielle to anyone and everyone :)Good job, Danielle!!! Thank you for your service!

jmrdcacciola

Aug 5, 2013

Shahid was our sales advisor when we purchased our pre-owned certified BMW 328 xdrive. His professionalism and knowledge made our purchase a pleasurable experience. He is a true and honest individual. I would like to thank him for his patience and courteousness as well as his attention to detail upon delivery of our vehicle. I would highly recommend Shahid from BMW of Bloomfield to anyone. Thank you!!

PaulBuckheit

Aug 2, 2013

My recent visit to BMW of Bloomfield far exceeded my expectations. Danielle Weinstein guided me through the purchase process and was a breath of fresh air.

peterdoyoung

Jul 31, 2013

It was quite a good experience...the process was very smooth and salesman Shahid Saleem did a great job!!! I would recommend him to all our friends.

Josiep

Jul 26, 2013

Mitch Jules was an awesome salesman. He provided me with outstanding service and catered to all my needs and questions. He was also able to explain all the functions in the vehicle and entertain my son. Also, he waited after his shift for me to return because I had to take my son to the doctor. He also, contacted me the following day to make sure the car was okay and that my son was feeling better.... I would recommend him to all of my friends and family members for future purchases.....Mitch get an A++++ for his services.....

manny11235

Jul 20, 2013

My sales person from now on ... Great personally ... She got me the best price in history after a month of searching.. Time isn't a issue with her words can't describe what a great experience I had she's definetly my saleswomen from now on thank you so much love the car more than anything .

Shawn B

Jul 17, 2013

I took my car to the service dept at BMW of Bloomfield as I started to experience issues with my car not starting. The service dept performed a $100.00 diagnostic test on the vehicle and unfortunately I need to replace the Motor Engine to the vehicle (estimated cost $11,000). I had the vehicle towed from their location to my garage and then I noticed my radio unit was replaced. Prior to bringing my car in for the diagnostic test, I replaced the BMW factory radio with a Kenwood Cd USB Interface radio with amplifier, in which all the components were now gone. I immediately called the service manager Jim Crow and I informed him that my radio unit has been compromised and most likely replaced with a non-working radio and I strongly believe that while the car was garaged there, someone stole the Kenwood Cd USB Interface radio with amplifier, thinking the car would be junked. He immediately apologized for the inconvenience and wanted to correct the issue by stating "As a courtesy we will replace the motor engine at the cost of $3,500, the price reflects the parts and material for the necessary repairs, we need to locate an used motor engine 1st before we proceed" I thought this was a decent gesture and by his approach to make the repairs seemed to somewhat calm me afterwords. We allowed some time to past by as he searched for the engine and I saved money for future repairs. I called him back and asked him did he find a used engine and he said "no and that all the engines are out of my price range for the amount he told me" So what's next? He stated he would call me back. Two or more weeks past so I called him again only to receive word that he is no longer employed there and he has never put any notes on the account that I had experienced such a problem.... Becoming furious and annoyed I explained the situation over again to the new manager and he has yet to call me back. How could this be happening? I always held BMW to a high standard with great regards to owning one of the best cars of our time only to experience poor service, my merchandise stolen by someone they employed and not to mention I paid the $100.00 fee to have the diagnostic test performed and I got nothing except for the run around. I called today and explained my situation again for the 5th-6th time to another manager by the name of Tim Taylor, lets see what happens....

randiny

Jul 15, 2013

I bought my car at this dealership because service excellence headed by Tom Cumon. He makes every customer feel like they are the only one.

Steven819

Jul 4, 2013

Great service. Shahid was very nice and the dealership worked with me to get me in the car I wanted at a price that worked for me.

jimmymacwilliam

Jul 2, 2013

Shahid and Michael went above and beyond what I would expect in a sales experience. I had been promised 2,000 for my trade in but later denied it, but they made sure that I was treated right, and that really impressed me. I would recommend this dealership to anyone as long as these two are working there, they made all the difference

Vmohindru

Jun 29, 2013

Shahid was excellent. Amazing follow up. Got mea great deal on 750 li. Already have started recommending him to friends and family. Keep up the great work Shahid.

sabreent

Jun 28, 2013

My first experience with BMW was purchasing a 3series BMW and I can honestly say I couldn't have done this without Danielle Weinstein. Danielle was very professional, helpful, and very patient with assisting me on finding the right car. Danielle will do eveything possible for her customers to leave happy. I can assure you with the help of Danielle my experience at BMW was unforgettable. Thank you so much you were a great help!

tiffanyjoi

Jun 28, 2013

I had a very positive experience at BMW if Bloomfield. Shahid (my sales rep) was very honest and quite helpful! Ivan (the Finance Mgr) was also very helpful and attentive! I was given all the info needed and left a very satisfied customer!

ibarutis

Jun 26, 2013

We leased a BMW 328 I - our first experience with BMW. We were treated wonderfully, they were extremely considerate of our time and when the vehicle we had originally seen was not available, our rep found a beautiful vehicle more than comparable at a fair price. Very professional and accommodating right down to the assistants in the dealership - I believe one was Gina and one Minnie - We would highly recommend our rep Doug Sanders and the finance gentleman Steve to anyone - thank you all for a throw back to true customer service!

jportilla

Jun 24, 2013

Jack Gomes was awesome and a professional! Jack is a real straightforward salesperson that will tell you how it is and I felt completely comfortable with him. I would suggest anyone interested in buying a new/used BMW to go to him. He won't steer you wrong! Jack is a stand up, courteous guy who I will do business with in the future again. Thanks again Jack for helping me get a great deal.

bubly123

Jun 16, 2013

Excellent customer service . Shahid the sales person was very attentive and patience.I would definitly recommend Shahid and BMW bloomfield to my friends and family. Thanks Shahid for Helping me to get my dream car.

mricca

Jun 11, 2013

From the very first moment, the atmosphere was warm and friendly. Danielle was extremely helpful, patient and instrumental in helping me choose a 5 series of my liking. She is honest, direct, and will do everything possible to not just provide a great package but always make sure that you are completely happy and comfortable with your decision. The other staff I met were all friendly and courteous. The dealership as a whole, especially Danielle, exhibited the utmost professionalism and assistance when it came to purchasing my BMW.

kflirt721

May 31, 2013

I went to bmw of bloomfield on 05/29/13 to look around and get an idea of what i wanted in my next car. I had no intention of buying a car on this day untill i met Shahid Saleem who turned out to be the nicest sales person i have ever met. He was not pushy like others i have encountered in previous car buying experiences, he actually took the time to listen and suggested the right car for me which i drove out with a few hours later :-)

guddysingh

May 21, 2013

It was wonderful working with Shahid. He came highly recommended and he lived up to his reputation. I worked with Shahid to find my dream car, the exact configuration that i wanted. Shahid found a car being built for another dealership, secured and now i have a my dream car.

Jessie Hilton

May 20, 2013

Very satisfied with the level of care, service and knowledge the BMW of Bloomfield provided to me when purchasing my new vehicle. Jack Gomes was fantastic and provided great follow-up thereafter.

flt4me

May 20, 2013

Shahid spent almost the entire day with me ensuring that all my needs were met, that I got into the car I was most satisfied with and at the best price. Ivan made the financial part of the deal a breeze.

BMW12345

May 17, 2013

Mr Gomes was very professional and accommodating to my needs for this new car. He took the necessary time to help me find exactly what I want in this new car. Salesman of his caliber are a dying bread, very difficult to find in this age of web driven channel for information.

Lonzonfire

May 16, 2013

Doug was very helpful,really made me feel like family and not just like a customer. I will def do business here again in future.

AllieBasilica

May 14, 2013

My boyfriend and I went to purchase a vehicle, first time buyers, and I knew I would have a great experience here before I even arrived. Victor offered to pick us up from the train if needed and was waiting for us at the desk when we came in. The whole staff was courteous, knowledgeable and willing to go above and beyond for us. Ivan was great to work with when it came to the financing piece of the sale and we walked away from the dealership with an amazing car and the feeling that we can call and ask questions or check in at any time. Victor has since followed up with us and I would recommend this dealership to anyone, already have in fact!

DanaAmato

May 14, 2013

Doug kept me up-to-date on everything that was going on with the car I wanted (320xi). He was very nice and answered and explained all the questions I had. He found a way to get me the car within the price range I was willing to pay. I got a really great deal.

Mike Stanlaw

May 11, 2013

This was my first purchase of a BMW (2013 320i XDrive). The employees were beyond helpful and professional to the highest standard. The vehicles and driving experience itself was fantastic. Jack Gomes, our client advisor, was passionate and knowledgeable about the product he believes in, with excellent people skills, helping my father and I feel comfortable, valued, and informed. The business manager Arthur was very personable and helpful as well. Besides getting an amazing new ride, it felt great being thanked for our business by everyone. As a sales professional myself, I was very impressed (a word I do not just throw around). I would recommend anyone to Jack Gomes and the BMW Dealership of Bloomfield.

novamonkey

May 11, 2013

We had a great experience at this dealership. This is the second BMW we're getting so we were already quite familiar with the experience. This dealership was by far better than the BMW Manhattan dealership where we got our first car. Shahid was extremely polite and provided us with excellent service.

mikethetrainer2008

May 10, 2013

This was my first purchase of a BMW (2013 328i XDrive). The dealership itself had an impressive atmosphere, with its employees carrying themselves with the utmost professionalism and customer courtesy. The driving experience was enjoyable and exciting, and of course leaving with the BMW itself was a great feeling. Our client advisor Jack Gomes was the consummate professional. He was passionate and knowledgeable about the product he believes in, and he was courteous and respectful towards my father and I, making us feel like valued and informed customers. I was beyond satisfied with the business manager Arthur, and the dealership manager (I believe) Greg, who both thanked us graciously for our business. As a sales professional myself, I was very impressed (a word I do not just throw around). I would recommend Jack Gomes and BMW of Bloomfield to anyone who is serious about purchasing a very sweet ride!

Prettylady9

May 7, 2013

Thanks to Douglas Sanders, I am the proud owner of a 2014 BMW X6! It seems so surreal that I am driving THE biggest "head turner" on the road! I fell in love with this vehicle the first moment I saw it. I still can't wrap my head around the warm felt experience I encountered during the purchase of my X6. This experience was unlike any other. Douglas Sanders went above and beyond to make me feel comfortable through the entire process. Being a female, in the past when I purchased my previous cars, I always felt as if I was being swindled. At no given time did I feel this way with Doug. Mr. Sanders answered my questions before I asked, even before I thought of them! That is exactly what I needed. I found a phenominal sales advisor that was interested in me, not only as a customer but as a person. I am a disabled woman of 4 years and Doug was very sensitive to my needs as well as my purchase. My new car was delivered to me at my home and for this I am truly grateful. This was an emotional experience for me. Doug, you were a big help. Thank you. If I am not mistaken, my new X6 is the very first 2014 out here! The exterior/interior color combinations were selected prior to my visit to the dealership. I am very satisfied with my selections. I chose Midnight Blue Metallic. It is gorgeous! Like the driver, I might add. LOL I feel the way my car looks. Outstanding and that is the way I was treated. Outstanding job Douglas Sanders, Michael Monteleone and Steve Tavakov. You will forever have a client and a friend in me. You come highly recommended Doug and now I know why, first-hand. You will remain on top for years to come, for it was written.

mcauley1

May 5, 2013

My wife & I visited BMW of Bloomfield on Saturday, April 27, 2013, where I have leased 5 or 6 BMW's previously. I had received a voicemail the previous week from Doug Sanders, reminding me that my current 550i lease was ending in June. We told Doug that I wanted to lease a 650ix, but wanted to test drive one first. Doug didn't hesitate in allowing me to test drive one that was on the lot. After the test drive, I told Doug that was the car that I wanted, and I asked him to "work the numbers" so I could decide. When he first came back with the proposed lease payments, they were much higher than my wife & I expected. We told Doug that we wanted the monthly payments to be the same as what I was paying on my current lease. He said he would go back to his manager, and make it happen - and he did just that! I was ecstatic! Doug is fantastic - and not just because he made the deal happen, but because he conducted himself professionally, was very friendly, polite - and he "listened" to me - he was never pushy or "salesy." My (& my wife's) experience at BMW of Bloomfield was great! Ivan was also great to deal with on the final financing details, and I appreciated that Michael, the GSM, came over to sit down afterward and thank us for our business. I will highly recommend to anyone that I know who is interested in purchasing/leasing/financing a BMW to go to BMW of Bloomfield!

DYannuzzi

May 1, 2013

I had a great experience at BMW of Bloomfield. Shahid Saleem was so much help I highly recommend him as a client advisor. I would definitely be a returning costumer to him for my future car purchases.

anderson42413

Apr 25, 2013

The last time I purchased a car before this was at a police auction. Needless to say, the service at this dealership far exceeded what I've experienced in the past. I was especially impressed with Shahid Saleem, the salesman. Professional, courteous, and no pressure tactics. I will most likely purchase my next car, as well as my wife's car, at this dealership, based on the strengths displayed during my transaction.

Mo Rohail

Apr 24, 2013

A fantastic customer service experience buying my third BMW. The whole process was painless and comforting and I could not be happier with my purchase. Shahid is a great client advisor and walked me through each and every step. The entire staff is very professional. Highly Reccomend.

therealminime

Apr 24, 2013

I would tell anyone who is looking for a car, go to bmw of bloomfield the staff is wonderful. and very professional. Special thank's to Ivan Romero, Tim Taylor, Henry Intriago and Doug Sanders JOB WELL DONE!!!!!!!!!!!!!!!!!!!!!!! Thank YouDawn

kssood

Apr 23, 2013

Worked with Shahid at the dealership and Shahid was very friendly and thoroughly knowledgeable. The best quality I liked is that he wasn't pushy for a particular model or brand. Although it was a primarily a BMW dealership, but I was more leaning towards Audi A6. Shahid helped me in comparing this car with BMW 5-series as well as BMW-X3 and we did quite a few test drives. Throughout the process Shahid explained me the pros/cons for Audi vs BMW, warranties available, labor cost, different car features and other stuff which helped me a lot in making my final decision. On top of that he got me the best $$ deal to the best of his potential. I will definitely recommend this dealership to my friends and ask for Shahid straight, to get the best deal for their cars..

Thomasstasiuk

Apr 22, 2013

BMW of Bloomfield was a great place to buy a new or used car. My salesman (Doug Sanders) made the stressful experience of buying a car very easy and pleasurable. He was very friendly and personable. I would recommend this dealership to anyone looking for a car. Thanks again

KathyLeon11746

Apr 21, 2013

I felt very fortunate to have such a patient and understanding person helping me. Shahid Saleem, was very patient with me and never made me feel pressured. Before meeting Shahid i had dealt with many previous car salesman and had always arrived with the same conclusion "This car isn't right for me." What separated this visit from the rest was Shahid's kind approach; enlightening me about car safety and gas economy. Overall i had a wonderful experience learning about cars, I left the dealership very comfortable and secure with my decision. I'd like to give a big THANK YOU to everyone at BMW of Bloomfield.

Cam52784

Apr 20, 2013

I was looking for a BMW 3series and Doug helped me find exactly what I was looking for. He was patient an did not try to push anything on me.

darrio

Apr 19, 2013

All the employees at Blomfield BMW are a pleasure to interact with.They are curteous and professiional I am always pleased with my experience at Bloomfield BMW and recommend this dealership to all.

SFerrera1

Apr 16, 2013

The people were very helpful in describing the different options available regarding purchasing a used vehicle. There was no high pressure sales tactics and they allowed us time to make our own decision. They were also very accommodating when we picked up the car and went in to great detail explaining all the features of the car. Overall it was it very pleasant car buying experience.

TP1227

Apr 12, 2013

I will start off by saying that Anthony Cerillo, General Manager, worked with me to give me the best price that I would be comfortable with. Ivan Romeo, Finance Manager, was very pleasant and answered all my questions, and patiently explained things to me in great detail. Finally, Jack Gomes took the time to go over every aspect of the car with me, and I felt very comfortable driving away afterwards.10 stars to everyone!!

Dan N

Apr 11, 2013

Not only was Kurtis, my sales rep quite the professional, but when I picked up my NEW 328ix today and sat with Steve. again, the patience to explain each step, and didn't "push"/ "sell' me on any unecessary packages. But you bet your bottom $$$ i got the wear/tear package AND the tire warranty. Both explained in detail, and made the best common sense. Any flat/rim damage now COVERED in full, and remember....... I'm driving in New Jersey, one of the "pothole" states in the USA. And when i turn in my lease car, with the wear/tear package, I just walk away baby. Steve & Kurtis, thank you so much for the pleasant,professional manner and keeping my best interests at heart, including my monthly payments. You two are Great!! Oh, I stand corrected. By the way "O_Beq of Montclair" 50/50? They (now) have great coffee and also free bottles of water, NOW! Definetely go back and take a look, I think they have new staff.

chrisgia

Apr 11, 2013

i just want to say that Shahid Saleem was by far the best sales man i have ever delt with.also he was very understanding of what we where looking to spend and he made it happen. the whole time at your dealership was a plesure. your hole staff was very nice to us.

desuebotpublishing

Apr 2, 2013

I had the awesome pleasure of working with Douglas Sanders who was very attentive and diligent in meeting all of my needs and expectations. Professionalism at its finest!

Carola75

Mar 26, 2013

This was my second experience with the Bloomfield bmw team and I have to say John made this experience incredibly delightful. Not only was he concerned with what I was looking for in a vehicle but he answered all my questions and was very knowledgeable about the product. That in itself made me feel comfortable in my decision to purchase my brand new convertible bmw today which I'm in love with! So thank you John, and thank you Ivan for sealing the deal and remembering me from my previous purchase 2 yrs ago, it's that kind of attention that makes customers come back!...

fredmut

Mar 26, 2013

Shahid Saleem did a great job. He was very attentive and not pushy. I would definitely recommend him to my friends. The overall purchase experience was good.

Dhillon45

Mar 25, 2013

Jimmy DhillonNorth CarolinaWe arrived at the dealership very late in the evening and were promptly helped by Shahid. He stayed with us late and gave us exceptional customer service. We could not finalize the car that evening we returned back to the dealership next day. Shahid had his day off he still came to work for us. He stayed with us the entire day, until the car was ready and all the paperwork was done. We never felt that we were under any pressure or were rushed to make a decision. He was very polite and professional. In my lifetime I have bought and sold many cars, this was the best car buying expereince I ever had. Thanks to Mohamad Fahmi and Steven Tabakov and the rest of their team for the great customer service.

lbrantle

Mar 25, 2013

All of the employees at BMW of Bloomfield were incredibly helpful. The entire experience was very easy and pleasant. Throughout the process, everyone seemed very genuine and eager to help. Great!

Obennett

Mar 23, 2013

From the receptionist,Danielle to the sales team; they were friendly,attentive,caring,thoughtful,respectful,professional, and knowledgable about product and services available to customer.

Mike G.

Mar 20, 2013

I was recently searching for a pre-owned BMW 7 series. I came across an ad listed on Cars.com and reached out to the dealer. I first spoke with Mike who answered all my questions over the phone and went out of his way to make sure I wasn't wasting my time visiting them to purchase the vehicle since I'm from out-of-state. Upon my arrival to the dealership, we were quickly greeted by Dmitriy. Dmitriy showed us the vehicle, took us for a test-drive and answered all our questions quickly and efficently. When it came time to discuss our trade, we spoke to Mohamed Fahmi who was very polite and fair with our trade, and kept us happy! We finalized the deal with Steven, who I must say is very precise with his numbers. There are no guessing, no over-charging for fees like most dealerships...this is THE FIRST dealership i've been too who did this! Steven wasn't pushy and we felt comfortable throughout the entire sales process. I drove off in the car i've been searching for and needless to say, extremely happy! I do recommend anyone who's in the market for a New BMW, Pre-Owned BMW or Non-BMW pre-owned vehicle to definately give these guys a chance and stop by! They are top-notch! #1 in my book!

mgokool

Mar 19, 2013

I was recently searching for a pre-owned BMW 7 series. I came across an ad listed on Cars.com and reached out to the dealer. I first spoke with Mike who answered all my questions over the phone and went out of his way to make sure I wasn't wasting my time visiting them to purchase the vehicle since I'm from out-of-state. Upon my arrival to the dealership, we were quickly greeted by Dmitriy. Dmitriy showed us the vehicle, took us for a test-drive and answered all our questions quickly and efficently. When it came time to discuss our trade, we spoke to Mohamed Fahmi who was very polite and fair with our trade, and kept us happy! We finalized the deal with Steven, who I must say is very precise with his numbers. There are no guessing, no over-charging for fees like most dealerships...this is THE FIRST dealership i've been too who did this! Steven wasn't pushy and we felt comfortable throughout the entire sales process. I drove off in the car i've been searching for and needless to say, extremely happy! I do recommend anyone who's in the market for a New BMW, Pre-Owned BMW or Non-BMW pre-owned vehicle to definately give these guys a chance and stop by! They are top-notch! #1 in my book!

Hughbnguyen

Mar 17, 2013

Overall, the best car buying experience ever.-Prompt professional experience-very thorough explanations for all of our questions-excellent customer service- very friendly , fair negotiation on priceWill recommend dealership to our friends

JasonSeal

Mar 17, 2013

I came to BMW Bloomfield wanting to see if BMW is the car for me. Jack was very helpful in letting me know what they have and would would be perfect for me. He was able to get me into a car I love with the options I wanted for the price I was looking for. I was very happy with the overall service as well as the car.

Jdelvecc23

Mar 17, 2013

Shahid was very personable, helpful and accommodating when I came in to trade in my lease. Shahid went above and beyond while assisting me to get the car I wanted. I would definitely recommend Shahid to all of my friends and family! Thank you!

Michaelpet

Mar 14, 2013

Doug Sanders made the buying experience extremely easy. He presented everything clearly andanswered all my questions quickly and honestly. When I picked up my new vehicle it was ready with everything functioning perfectly, satellite radio,Bluetooth etc.Ivan Romero completed the volumes of paperwork in record time.This is my second purchase with this dealership and I will return to them without question.

dennie0705

Mar 7, 2013

I wanted to add that Jack made my buying expierience an amazing one. Hes a great sales man and not only will I recommend him but hope to use him in the future for vehicle purchases. Thanks Jack!

jdigi15

Mar 5, 2013

great overall experience! Doug was very helpful in my purchase of CPO 2010 328i Xdrive. Felt welcome as soon as i walked in, all my questions and needs answered promptly, doug was a very honest and friendly salesman, would highly recommend him to others as well as BMW of Bloomfield as a whole. Very easy purchase and thats due to the staff. Highly recommend to my family and freinds intrested in purchasing a bwm to go see doug and the rest of the crew!

darrio

Feb 28, 2013

I have been coming to Bloomfield BMW since I purchased brand new X6 in 2009. Everything from then till now has balways een perfect. I have brought family and friends there and recommended them to purchase their vehicles there. This dealership with it's 5 star employees (I wish I could rate them with 100 stars)who include: Ivan Romero, Tim Taylor, Michael Monteleone, Henry Intriago, Jim Crowe, Jack Gomes and Doug Sanders. These employees have collectively added to my total satisfactory experience at this dealership- I couldn't imagine going to anywhere else. These employees have not only been professional and friendly to me, but made me feel like family every time I go there. Whenever I had an issue, concern or buying a vehicle- each employee has excelled in their respective departments with the utmost professionalism, courtesy and assistance. I recommend everyone to go to Bloomfield BMW for all your BMW needs.-Derrick MCcann

vasthana

Feb 27, 2013

Shahid is a wonderful sales person to work with. He was patient and understood all our needs. The point I really admired about shahid is that he is not pushy and gives you ample space to make a informed decision. I would highly recommend shahid to other people.

mustafau

Feb 23, 2013

Shahid Saleem was very friendly and helpful during my entire visit. I would definitely recommend him to anyone visiting BMW of Bloomfield. He handled the process very fast and his quality of work is extremely good.

JayES

Feb 20, 2013

Henry did everything possible to get me into my new BMW. I couldn't find my search criteria in the inventory.I didn't compromise, customized vechile with same deal which i was promied earlier, The deal I received was incredible and they made the transaction nice and smooth for me. Henry, Victor and Greg were outstanding. I have recommended my friend who also bought BMW from BloomfielfThanks you guys and BMW Bloomfield.

reenaaggarwal

Feb 20, 2013

Jack came to my house to deliver the car. He explained all the details of the car to me. He was very patient and didn't rush through anything. Everything was just perfect.

katepatrick

Feb 19, 2013

We arrived at Bloomfiled BMW with a mind to hear a deal on the BMW X5 we were interested in purchasing. We had visited another dealership but they were not returning calls with info and numbers. The sales manager handed us over to John Lentine. John was a please to work with. He was knowledgeable, friendly, and professional. He went to great efforts to explain the optain regarding purchase outright, financing. and leasing. When we had a question he had direct answers. When he didn't know and answer immediately he checked up on it. We worked with John and his efforts paid off. We leased a 2013 BMW X5 and we are very happy. John is an exemplary sales person and we would recommend him to others. The experience was fruitful and fun.

magiannini

Feb 19, 2013

I would only recommend this dealership to anyone because of Anthony Cerillo, Steve (Finance Manager), Greg Goldenberg, Henry Intriago, and especially Doug Sanders. If it wasn't for these people, my family would not have returned to the dealership to purchase a vehicle. After some mishaps, everything worked out the way it should. Doug was very helpful and knowledgeable. He is very friendly and easy to work with. If it wasn't for Doug being our salesman, we would have left the dealership within the first 10 minutes of being there.

Beltre23

Feb 17, 2013

Shahid Saleem was beyond professional, knowledgable, and helpful, made a my journey into a new car easy and painless. Great GREAT service.

holiveira

Feb 16, 2013

Came here during the week to check out and test drive a vehicle. Just stopped in without an appointment, happened to be welcomed and helped by Shahid, We went on a test drive, he answered my questions/concerns very politely and professionally. I mentioned that I was not ready to make a decision and was just shopping around so I would let him know. No haggle No Push. Later called him with an offer and came back in a few days later to re test drive the vehicle. My offer was met, they offered me financing for the vehicle which was also a good deal. Sahid, I have to say he is one of the most personable and professional people I have met in the auto sales business. Overall my experience at Bloomfield BMW was great. Friendly staff and definitely helpful. If your looking to buy a car from here I would definitely not think twice about seeing Shahid. Thank You Shahid/BMW of Bloomfield for the great service and experience!

mikeagiannini

Feb 16, 2013

I would definitely recommend this dealership to anyone because of our salesman Doug. If it wasn't for Doug, my family would have not returned to the dealership to do business. Doug was on top of his game. He is the best salesman out there. Very courteous, cooperative, and understanding. Doug didn't pressure us into purchasing a vehicle. I am very happy with my 328i and it is all thanks to Doug. Thanks BMW of Bloomfield!

ghsu

Feb 14, 2013

Shahid Saleem is polite, professional and accommodating, and he is friendly and advised me the best value BMW X1 can offer. My daughter loves it.

niles20000

Feb 11, 2013

I was shopping around for an X5 for several weeks and had spoken to several dealers, and received quotes from these dealers for the X5 with the options that I wanted. After receiving these quotes, I spoke to a co-worker who had worked with Henry to purchase his BMW and he recommended that I speak with Henry before I make a decision with another dealership. Henry quoted me a price on the X5 that was almost $100 less per month. He was extremely helpful from the first time that I spoke with him, until I picked up my newly built X5 a few weeks later, and continued to help me with the registration process and plate acquisition after I had already picked up my car. I would highly recommend this dealership, and Henry in particular, and would gladly give them my business in the future.

cicipst

Feb 9, 2013

The price is fair, the service is good and the environment is good, The condition of the car is great and it is fun to drive.

ESSPOJAGUAR

Feb 9, 2013

BOUGHT 2011 128 I WITH 32 K ON IT. THEY TOOK TIME AND RESPONDED TO ALL MY REQUEST,WILL BE GOING BACK TO THEM FOR NEXT BMW.

enb2

Feb 7, 2013

Took my X5 in here in October to have a faulty console that needed to be replaced. Jin told me the problem was identified and that the part was on order. Fast forward three months later to find out the part was never ordered, but was told by Tom Cueman that he will get it in. Fast forward again by two weeks, and the part still never made it to the dealership. Keep in mind that this is a little piece of plastic, not some special order part. To aggravate matters, Bloomfield won't disclose what part needed to be ordered with another dealership that was willing to fix the console. This dealership is unbelievably bad. It seems as if they care more about getting paid for a repair than not inconveniencing a customer. If service built sales at this dealership, they'd never sell a car. Pathetic.

jameslee219

Feb 6, 2013

My 528i was tow there for auto body repair due to accident. Its been there for 2 weeks now. I was told my car will be ready middle of last week. Today I called and I was told they are still waiting for the part to come in. I never receive any phone call for update about my car. I have to call few times in order to get information about my car. The receptionist told me I can call the sub-auto body myself to find out more about the car. AFAIK, I paid BMW of Bloomfield for repair, I don't need to contact third party sub myself. Now I am still driving a nissan sentra as replacement. I still don't have time to get my car back. A phone call with an update is a common courtesy in business.

Dozdoz

Feb 3, 2013

the price was great. they were very communicative until the signature. Then complete radio silence. Did not update me for weeks about my order. Follow-up is simply non-existent.

IamaBMWDriver

Feb 2, 2013

After an exhausting search on the internet, visiting several dealerships during my search to get out of BMW lease, I walked into BMW of Bloomfield with hopes of not being disappointed again. Ive been a BMW driver since 2004 and was experiencing a very difficult time getting out of the leased BMW and as the mileage was increasing, my headache was increasing. My experience with Doug surpassed way beyond my expectations of any experience Ive had in the past. Not only was Doug very knowledgeable and a courteous professional, he is trustworthy and patient as he assessed my situation and needs. Because of Doug, this extremely stressful situation was a stress-free process. He was clear, concise and seemed to genuinely care about my satisfaction. He was thorough with my options and I am grateful to have met this exceptional sales representative! I continue to strongly recommend this dealership because of Doug to anyone looking for a BMW without hesitation!

ahmari2007

Feb 1, 2013

Today I purchased a 2013 X6 BMW, and my client advisor was Jack Gomes. I started this journey with Jack on December 22, 2012. My vehicle was ordered just the wasy I needed it to be with the help of Jack. I am extremely happy and excited about my experience with Jack and the vehicle. Jack has great customer service skills which is one of the reasons why I decided to purchase the vechicle from BMW of Bloomfield.Thanks again Jack!R. Brown

ddramage

Jan 31, 2013

Very knowledgeable even though car was not their brand, worked with sister dealership to have a full diagnostic run so we could be sure the used car we were buying was as perfect inside as it was out!

newpeace

Jan 31, 2013

I purchased a used vehicle from BMW of Bloomfield in October of 2012. The car was in great condition. I did not feel pressured to make a purchase, and got the car that I wanted at a great price. The actual purchasing process was also very streamlined, efficient, and pleasant. For these reasons I highly recommend this dealership, and working with Doug Sanders in particular. Doug was the best sales representative that I have worked with when purchasing a car. He has excellent customer service skills, will listen to your needs, and do a great job of matching you with a vehicle that you will love.

brooklynbeamer

Jan 30, 2013

My journey with BMW started with an Autotrader ad. John Lentine was my assigned sales rep and from the start he made my experience pleasant and took care of me. He was patient with my many requests for test drives to see which model car I liked the best and he answered all of my questions - pointing out the features in each car so I could make a knowledgeable decision about my purchase. John is a great asset to your sales team. He's personable, extremely knowledgeable about the product, and went out of his way to make the sale a hassle free experience - even driving me to the bank so I could pick up the certified funds for the purchase. I was able to confidently drive the car off the lot that day (something I had not planned on doing) thanks to his diligence.

Hlimbada

Jan 29, 2013

Rajahn Feilisbret was so patient with me in selecting a car that best suited me. He made me comfortable and valued. Rajahn walked me around the lot and asked me what I was looking for in a car. Once I told him, he knew exactly what to show me. I was so happy with my selection! Thank you, Rajahn!Mohamed Fahmi was my financial guy. When I say he is the guy, I mean he IS THE GUY! He made trading in the lease a smooth transition. I came back on another day, (being that I was rushing the day I bought the car) for assistance on how to use all the cool features. Jack Gomes was so kind as to going over the features of the car with me. He made me feel confident about using the features such as the Bluetooth capabilities for the phone.

Malik Khan

Jan 24, 2013

I had a wonderful experience with my new purchase of BMW 528 xi sedan at the BMW Bloomfield, NJ. Shahid Saleem was exceptional in making this process smooth and efficient.

itnetwiz

Jan 23, 2013

I shopped around for weeks and went into every BMW dealer in Bergen County to get the deal I wanted and no one, I said NO ONE can compete with the Exceptional Service and Quality of sale I received at Bloomfield BMW. Tony Carneiro Sale man and the Sales Manager Greg Goldenberg were both EXCEPTIONAL and had the PATIENCE to deal with a penny pincher like me. The deal I received was incredible and they made the transaction nice and smooth for me. I DEFINELTLY would recommend going here for future sales and service. THEY ARE TOP NOTCH ELITE TEAM and would tell New Jersey to come to Bloomifield BMW if they want to receive exceptional service and the best deal in the state of New Jersey. Period.

brandnew77

Jan 17, 2013

I gave this experience an "exceptional" rating largely because of the courteous and professional manner of which the BMW team processed this sale. I could not be happier with Rajahn Felisbret. He comes off as having a laid back, quiet demeanor but is the most polite, respectful and mannerable young man that I've experienced in quite some time. His kindness was over the top yet genuine. I went to see someone else who did not report for work that day and Rajahn Felisbret offered assistance. What sold me was when "I thought" I saw the person that I was supposed to see, Rajahn offered to relinquish his position and "turn me over" to the other salesman. That was so admirable, demonstrating pure integrity! I am sold and as I live and breathe, I am a "Beemer" for life! The service department is matchless! This is my first experience with such qualitative and superior customer service and I am happy to share the experience as well as refer family and friends to this site. Outstanding job and WHEN I purchase my next BMW, I trust that this young man is there AND can take the same care, consideration and action as this 528i. Great job Rajahn! Outstanding even. I will be back!

vishaal

Jan 17, 2013

Shahid was a great help during the entire buying process, from order to delivery. He always gave me accurate information and good suggestions. He also managed to get me a good deal for my X3.

Zakiyyah

Jan 14, 2013

Shahid Salem , you are the best sales person EVER ,, thank you so much for my new 2013 x6 !!! I never have been with sales man that made me feel so comfortable " I didn't wanna go home with out the car , and you made it happen , I wanna say thank you and I look forward to seeing you in the future. You represent BMW well !!! I'm glad your there employee.... I'm so happyyyyyyy

djpeoples

Jan 11, 2013

Shahid Saleem was polite, professional and accommodating but not pushy. He answered all of my questions thoroughly. He made my car buying experience a pleasure and I will definitely return to Bloomfield BMW for future car purchases.

jpsingh

Jan 11, 2013

I have dealt with 4 BMW dealerships in NJ but continue to go back to this dealership because of there exceptional service both by sales and service. Shahid our sales person for my last two cars is by far the best salesperson i have ever had for cars. I highly recommend him for going out of the way. To give you an example he helped us on his day off by coming to work and staying till 9pm until all our paperwork was done.

maalouly26

Jan 8, 2013

Great customer service and professionalism at this dealership! Jack Gomes was a pleasure to work with. He found us the exact car that we were looking for, although it was a bit of a challenge. They brought it in from another state within a few days. The whole process was painless, efficient, and easy. We truly appreciated his sincerity and were thrilled that we did not have to compromise on anything that we wanted in our new beamer. He was there to guide us throughout the entire process. Now we are very happy BMW owners! We fight over who gets to drive it more so we may have to consider leasing a second one in the future ;-) If we do, Jack is definitely our go-to man! We also had the pleasure of dealing with Ivan Romero who was extremely helpful and patient with us. Excellent customer service from him as well. Thanks guys!!

arnil.roldan

Jan 5, 2013

By far the best dealership I've ever been to, our buying experience has never been as smooth and easy as we had in this dealership. We dealt with SHAHID SALEEM as your sales representative and all I can say is HE IS THE BEST. He treat us with so much pleasure, respect, and with so much patience in providing us all the information we need in purchasing a car that we thought we can't afford. This dealership also don't give false advertisement, they can actually give you the best deal in your life in buying a car, what you see online is what you get or even better deal when you go there, so I highly recommend this dealership. This is our 2nd BMW car, we bought the first one in a different dealership and our experience there was not as great as in this dealership. We really had a bad experience in our previous dealership to a point that I told myself never to buy a BMW again. But that change when I went to this dealership, I was treated here with so much respect, they never look at you as if you can't afford to buy. All the people here are very professional, and I also tried their service here, and they gave you a VIP treatment. They offer you sandwich, food, drinks and you can also ask for an IPad while you wait for your car to get to service. So I would say, not only the sales here is great but their services as well. So to anybody who wants to purchase a New BMW, there is no other place to go than BMW of Bloomfield.

jrebelomspt

Jan 3, 2013

Our experience with the dealership was wonderful...we purchased a new car at the end of the year and had no issues at all even though it can be a busy time of year. everyone was super friendly and made sure we were happy throughout the entire process. I didnt need to shop around because they made me feel confident i was getting the best deal around. i'll definitely purchase another car from these guys.

Observer

Jan 2, 2013

My updated report is that this dealer has a new Manager, 3 weeks old. Already I am concerned that a few of the regular guys are gone. I sense a change in the air. I have traveled with many stops at many BMW dealers repair departments and call myself seasoned. I thought this was the most caring, concerned, best dealer. Although I gave high ratings for their past service, I will have to reserve judgement until I bring the second of 3 cars in for service. I will report back!

Jpugli

Jan 1, 2013

This was the best buying experience I have ever had. The X3 is beautiful and we absolutely love it, we are so happy we purchased from DCH Bloomfield BMW for their great staff and their unbelievable facility. Thank you Mohamed and Jack for all of your help with the buying process, the experience is one to rave about.

muruganv

Dec 30, 2012

The dealer is good and very cooperative. Very good service with very competitive pricing.Sahid Saleem is a good sales rep and helped me to buy the car with good deals and Services.

adolfo.bengzon

Dec 29, 2012

Jack was very professional and friendly and took the time to review the features of the car with me. The entire staff at the dealership made me feel welcome and the entire process of leasing a new vehicle was painless and hassle-free. I'll definitely be coming back for my next BMW!

gpalker

Dec 28, 2012

Gordon was outstanding ! He focused on our needs and took the time to research. Gordon called us everyday until the car turned up. The trade in value of our MB was top dollar while a very competitive new car price. NO HASSLE !We observed a wonderful dealership while spending time in the waiting area. All staff were friendly and kept busy. One last point ......the building, the lot and the rest rooms were very clean.Regretfully I cannot remember the team member who closed out our transaction.....ask Gordon for him. He was great and knowledgeable of all areas of the complex paperwork.Cannot wait to return for service of our new X1 to Bloomfield BMW.Our best for a great New Year,...thanks Gordon.Gary & Maria P

mcooper15

Dec 28, 2012

Really helped find a multitude of options for our price range. Helped us make a deal and get a good price on a very good car. Made sure the car was well maintained and quickly replaced and reported any defects on the car/tires. Was a wonderful salesman.

srisai23

Dec 27, 2012

I have owned a bmw for many years and dealt with different dealers inthe past but by far the service I got from shahid and bmw of bloomfield was the best. It was a great experience and best deal offered to me. I went in for aninquiry but ended up making a deal for two cars. Shahid was awesome and pleasekeep up the good work.ThanksDr. Sri

TracyC

Dec 26, 2012

Thank you for the great customer service again! we bought both of our BMW's here. Fahmi is nothing but professional and exceeded our expectations. Jack was so helpful and explained every feature on the car. As he explained everything in detail it made us feel like we made the right choice. Thanks again!!!

sven1981

Dec 22, 2012

In Short.... Beast Dealership I have dealt with. Shahid is the best car sales person that I have come across and Ivan was a great finance guy. I will recommend this dealership to anyone who wants to be the owner of a BMW.

jmarti627

Dec 21, 2012

My experience at the BMW in Bloomfield today was by far the best service I have recieved by a sales representative. From the moment I spoke with Mr. Gomes to the actual closing, I not once felt like 'just' a customer. Jack was available to answer all of my questions, and I had many being a novice purchaser. He demonstrated patience and a genuine interest. Purchasing a car can be quite an unnerving experience, and I felt such ease. When I arrived, I was greeted with warmth, my car was waiting with a beautiful red ribbon and he even offered to take photos of my family and I for keepsake. I look forward to referring Jack Gomes to all of my friends and family.

BilsterX5

Dec 11, 2012

Great experience. Very professional staff. Thank you so much. We are very happy we went to BMW of Bloomfield. Thank you Mohamed, Jack and Ivan for all your help. You all made this experience a pleasant one.

david vrsalovic

Dec 7, 2012

Shahid is a pleasure to work with. He is a classic gentleman with very calm and patient manner. He wasn't pushy at all and respected the fact that I was a return BMW customer. He allowed me to express what I wanted and he is very accommodating. Thanks Shahid.

Tony Almeida

Dec 4, 2012

Everyone was exceptionally knowledgeable and friendly, absolutely no pressure selling from Management to financing. The X5 was delivered on schedule and exactly as we requested at an excellent price. Everyone worked with us to ensure we were happy with every detail of our purchase. We are extremely pleased to join the BMW of Bloomfield family and will definitely recommend to everyone. Best car buying experience we've had...

melissaknight

Dec 3, 2012

Shahid was extremely friendly, personable, attentive and knowledgeable. Shahid made my car shopping experience very comfortable. He was and is still accessible for my questions.

Erika_r

Nov 30, 2012

He was very professional best sales man I have dealt with . I would recommend this dealer and my sales person to anyone . Loved doing business with you guys.

spshah

Nov 30, 2012

Mulitiple BMW owner, first time with this dealership. Key reaons to be impressed: knowledgeable about BMW product/features, respectful of my time and privacy, upfront communication regarding price, friendly and continued follow-up after sale. Surprisingly these things are not common across dealerships and associates. Alaa proved to be excellent at what he does, will definitely visit again for future cars and highly recommend to friends and others.

wilusk8

Nov 30, 2012

ALL BMW M CARS OWNER AVOID THIS DEALERSHIP AT ALL COST!!!UNLESS YOU WANT A MASSIVE ACCIDENT ON WAY HOME ON GARDEN STATE PARKWAY!!!TODAY NOV 27 2012 I HAVE DECIDED TO COME TO BMW OF BLOOMFIELD TO SERVICE MY 2012 BMW M3... WHICH WAS A BIG MISTAKE !!!I'VE ARRIVED AT THE DEALER AROUND 7;40 PM FOR THEM TO HAVE A LOOK AT MY CHECK TIRE PRESSURE LIGHT. DAY BEFORE MY TIRE WENT FLAT SO I USED A M MOBILITY KIT THAT ALL M CARS HAVE SINCE THEY DON'T COME EQUIPPED WITH RUN FLATS OR SPARE WHEEL. BEFORE ARRIVAL I CALLED AND ASK IF THEY BE ABLE TO HELP ME, THEY SAID YES!!AFTER THEY DID OIL CHANGE AND HAD A LOOK AT MY FLAT I WAS INFORMED IT DEFLATED DUE TO IMPROPER WEAR ON A TIRE I WOULD LIKE TO ADD THAT CAR HAS 15 000 MILES AND ITS VERY GOOD TAKEN CARE FOR NO DRIFTING OR TRACKING THE CAR. AFTER I PICKED UP MY KEYS I STARTED HEADING HOME WHEN I GOT TO A RAMP I STARTED ACCELERATING ONTO GARDEN STATE PARKWAY WHICH IS 2 MIN AWAY FROM THE DEALERSHIP I NOTICED A LIVE TREATING STEERING WHEEL WOBBLE I ALMOST HIT A CAR NEXT TO ME. I DECIDED TO PULL OVER THE SHOULDER LINE AND CALL THE DEALER. IT WAS 9;07 WHEN I CALLED JIN YOON CONVERSATION WENT ALONG THESE LINES. I ASKED IF CAN TURN AROUND SINCE WAS 2 MIN FROM DEALERSHIP AND THEY CAN HAVE ANOTHER LOOK AT IT, MY REQUEST WAS REFUSED DUE TO "NO LOANER CARS AVAILABLE AND FACT THAT THEY WERE ABOUT TO CLOSE THE SHOP". I WAS DEADLY SCARED TO CONTINUE DRIVING MY UNSAFE CAR DECIDED TO PRESS SOS BUTTON IN MY CAR HOPING BMW NORTH AMERICA COULD TOW MY CAR BACK TO A DEALER AGAIN BMW DISAPPOINTS AGAIN SINCE I WAS PULLED OVER ON GARDEN STATE PARKWAY THEY WEREN'T GOING TO SEND A TOW TRUCK TO GET ME... THE ONLY ONE THEY COULD RING UP WAS ONE THAT HAS A LICENSE TO TOW ON GSP AND I WOULD HAVE TO COVER THE CHARGE FROM MY OWN MONEY EVEN IF BMW COME WITH A FREE ROADSIDE ASSISTANCE....I DROVE THE CAR TO NET EXIT WHICH WAS A BIG RISK AND FINALLY BMW SAID THAT NOW AFTER I RISKED MY LIFE AGAIN THEY COULD SEND A TOW TRUCK THAT I DIDN'T HAVE TO PAY FOR IT.NOW AFTER WASTING 2 HOURS WAITING FOR TOW TRUCK AND A LOT OF STRESS MY CAR IS AT BMW OF BLOOMFIELD WAITING TO GET FIXED THE RIGHT WAY MY CONCLUSION IS THAT I WOULD NEVER WILLINGLY BRING NONE OF MY BMWS FOR SERVICE TO THAT FELICITY ALSO EXPECTING A CALL FROM SERVICE MANAGER TO RESOLVE THE ISSUE.

deejayamlan

Nov 29, 2012

Great dealer to work with. Made my experience much faster and worked with me on every aspect of the purchase. Very good guys to work with

skdove

Nov 26, 2012

Working with Bloomfield BMW was very easy. I saw a great price advertised online, called to confirm it, and kept asking if it was real when I got there. Turns out it was real and it was the price I paid. And no one tried to upsell me or change the terms. That alone was worth it. I will say that I went on a very busy Saturday and spent a fair amount of time waiting, but Jack and the team let me know where I was in the process and were honest about how long I would have to wait. In the end, I went home with a brand new 328xi on the same day. So, again, very cool.The finance guy was also nice and straightforward. He'd tried to sell me a few protections and a credit card that I didn't really want, but it wasn't an agressive sales experience. And, to be fair, he was very patient while I read every word on everything they were asking me to sign - and answered all my questions.Overall, very good experience and a great price. I would definitely go back and definitely send my family and friends.

gfdoc10

Nov 19, 2012

Everyone was very friendly and helpful from start to finish. Jack had everything prepared before I even arrived so the process went as smoothly and quickly as possible.

rajatgogri

Nov 17, 2012

Last month we got BMW X3 and experience at BMW of Bloomfield was really great. Shahid Saleem treated us really well and discussed various cars in detail to best suite our need. He was very patient and almost spent entire day with us discussing various options. Shahid was very attentive and detail oriented. We also had great experience with business manager and he went through various options while buying car. Once we got car Shahid discussed all functionality. Overall experience at BMW of Bloomfield was awesome.

droptop2k

Nov 9, 2012

I bought a 2008 BMW X3 pre-owned about a month ago. I had a few things that I was not particularly happy about soon after the purchase, I reached out to the dealership and they did everything possible to make sure I was fully satisfied. I was impressed at the level of professionalism in which this was handled and Michael Monteleone (General Sales Manager) was extremely helpful throughout. I highly recommend this dealer and would go back again.

blubelley

Nov 6, 2012

This is my second time conducting business at this dealership and it was great. I received great service and follow-up. I would recommend this dealership to other customers.

perezene

Nov 5, 2012

Jack Gomes was very nice to me and attentive. He was able to assist me and answer all my questions. I went to the dealer a day before the storm!! and still he took his time to help me!!Thank you

EugeniuszSzamiel

Nov 1, 2012

Victoria Scoleri contacted me after my inquiry of a vehicle I was interested in. Victoria was very knowledgeable, friendly, courteous, respectful and had great communication skills. Best of all Victoria worked hard and diligently and was able to get me the price that I wanted on the car. And even though I could not buy the vehicle, because of personal obstacles, ...I would definitely recommend Victoria Scoleri and BMW of Bloomfield to anyone looking for a great dealer, ...thank you Victoria, I appreciate your effort.Regards, ...Eugene S.

KristalT

Nov 1, 2012

Shaheed was very helpful in getting me the price I wanted to pay! He was very attentive and detail oriented. I will definitely recommend him!

MagedSaad

Oct 30, 2012

The salesman Kurtis Hughes was very friendly and knowledgeable about the car. He worked with the BMW finance team to get me a car that I can afford. He also took the time to explain all the features of the car.Even after the sale, he was able to assist in answering questions.This is my first BMW and I can say I'm very happy!!BMW of Bloomfield!!

wellantha

Oct 24, 2012

I liked the dealership and the employee. He test drove a few cars with me and helped me decide which one to get. When I decided, he made the process easy. When I got my new car, he explained all the functions and buttons to me.

Lytej

Oct 22, 2012

Shahid is excellent at what he does. He has lots of patience and goes above and beyond to make the customer happy. He worked with me to get the car I wanted at the best price. He is still helpful even after he sells you a car. This is a great guy and an asset to BMW. I hope he is there when I'm ready to buy my next car. I think the manager is a great person too. He knows how to keep his customers happy. Great service all around at Bloomfield BMW.

rwalia

Oct 21, 2012

Shahid ensured we get the best price and made sure that we walk out with a great deal. Shahid made user we understood all the features of the vehicle so that we dont worry about features later! good experience!

ZSG888

Oct 20, 2012

Victoria was very welcoming and attentive. She pointed me to the right people to get the deal done. I walked away happy with my purchase.

ramezlabib

Oct 15, 2012

I recently leased a new X1 and Alaa was phenomenal throughout the process providing excellent customer support and help. He is very professional, honest and helpful. I will recommend him and this dealership to all my family and friends

csDelaerRater

Oct 15, 2012

Sahid is a wonderful person to work with. Has lot of patience and goes out of way to help! He treats customer as his own family member.

ayurvedicman2

Oct 12, 2012

Excellent service. Everything was shared with great detail. All questions were answered with clarity and confidence. Dealers were honest. When I want another BMW, I know ill be at Bloomfield BMW.

bobby1961

Oct 10, 2012

Very satisfied with the sales staff and supporting staff at Bloomfield BMW. Shahid Saleem provided great attention to my needs by answering questions and providing assistance throughout the entire car leasing process. Mohamed Fahmi also provided excellent service and feedback to any questions that arose during the leasing process. Ivan Romero, the financial representative, was very thorough in his explanation of the paperwork that needed to be signed on delivery day.

quintilian

Oct 10, 2012

Shahid and Rajan were fantastic and a pleasure to deal with. They made sure every last detail was to my liking and the entire transaction could not have gone more smoothly. Best BMW dealership in the Tri State area, and best customer service in the country.

Jcece

Oct 9, 2012

I had a great experience at BMW of Bloomfield. I was greeted once I arrived in the drop off service lane, and staff was friendly as well as prompt.

ricardo.santiago

Oct 7, 2012

I entered the dealer with a pre approval and within an hour I had a brand new x6. I left the dealership completely satisfied. I couldnt have ask for a better dealership

windstar1980

Oct 1, 2012

The purchase of the car makes me very happy satisfaction, the sales staff is very professional and friendly car process is also very convenient later if I need to buy a car, I would again to find him here.

EJG527

Oct 1, 2012

I couldn't be more happy! Wonderful dealership, very efficient with my time and Jack Gomes was great! Loving my new car and thankful for all their help!

mandyallen

Sep 27, 2012

This is my first car and I was very nervous about buying. Jack was a peach. He was very friendly and genuine and made the experience as smooth and comforting as one could imagine. He was very well informed and provided me with as much information that I needed. I would certainly recommend him and will purchase another car from him in the future.

michele.calecabernard

Sep 25, 2012

Worked with us to get us into newer car then one originally purchased. jack was friendly, took the time to answer questions and walk us through the ins and outs of the new car. Overall pleasant experience.

glupero

Sep 22, 2012

What an awesome experience I had at Bloomfield BMW! customer service is definitely number 1. Mohamed Fahmi and Kurt Thomas went out of their way to make me feel extremely comfortable and left the dealership more than happy.

onetimeuser11

Sep 19, 2012

started search online, completed price negotiation over phone. Went to pick up car - which was as described No surprises - pleased with service and would consider for next purchase

cwaszak

Sep 18, 2012

CONCLUSION:- Dont repair here- 30 days for a bumper replace/repair, still not complete, added scratch on my bumper- Falsely told my repair was complete and to pick up my car 3 times- Added damage to my rear bumper (which has since been compensated)- NOT a BMW Certified Collision Repair centerI took my car with the repair unfinished and added damage after I was told it was ready for the 3rd time after the car was with BMW of Bloomfield for 30 days. I submitted a claim for the added damage and they acknowledged the issues and sent me a check for the requested amount (a fair amount).There's a new General Manager, Anthony Cerillo that got assigned to turn the place around the same month my car went in for the repair. Hopefully customers will see improvement in service and quality.Their staff seemed to not check the quality of repairs before calling me in to pick up my car. First time, the car was dirty and poor quality repair work. Second time, the bumper was still misaligned, paint wasn't dry and condensation in the replaced light. Third time, condensation in the new replaced light and added damage to my rear bumper.- Bernard Brown was my service advisor. He was polite.- Tom Cueman was the evening service advisor who got involved when I got called in the first time. He was also polite, courteous and understanding.- Jim Crowe was the service manager that got involved when I got called in the second time and contacted BMW North America. I only corresponded by email with him, but he responded quick and succintly. - Craig Hacker was the service director that handed off the car the third time because Jim was at training. Seemed like a used car salesman, changing what he said multiple times and gave a dishonest, rude vibe.- Anthony Cerillo was the new General Manager I spoke with at the end. He seemed like he will legitimately try to turn around this dealership, whether it be by conditioning the current staff or replacing them. He was very courteous, respectful and understanding. Too bad the service director wasn't more like him.Details on repair issues below for those who are interested...1st time I was called to pick my car up (20 days at shop):- Hood had a dent which may have been a paint issue- Car was dirty, so I told the service advisor to triple inspect the entire job before confirming it is good for me to pick it up again2nd time I was called to pick my car up (21 days at shop):- New bumper was on crooked- New headlight had condensation inside- Fender had a new paint chip- All paint wasnt dry causing a raised lip on the hood and speckles on the bumper3rd time I was called to pick my car up (30 days at shop):- New headlight still had condensation inside - Added scratch on my rear bumper- Dirtied white leather interior on the driver side

mbbmw

Sep 18, 2012

Shahid was great and very helpful. He was very patient and learned what I wanted and did not try to force on me anything I did not feel comfortable with.

MINI again

Sep 16, 2012

Kalesa made purchasing a car for our son easy. We knew what we wanted and she was more than helpful to assist us in that task. Mr. Goldberg took the time to sit withus and talk with us too. We knew we made the right choice both in the car we chose and the dealership we found. Steve Tabakov was thorough in his explanation to us concerning the warranty, lemon law and other important info that we never heard before in another purchase at another dealership. We are confident we made a good decision. Thank you all again.

Trudyholmes

Sep 14, 2012

Jack Gomes made the buying experience very easy and comfortable. His patience and customer service skills were exceptional. He gave me options and he actually knew what he was doing. He kept in touch and made sure all was well. I felt like he knew me. That's how he took care of me. Not as a stranger but as a neighbor. Thank you Jack Gomes, you rock!

ADealerrater

Sep 10, 2012

I came in and told them where I needed to be and they worked very hard and came close enough to seal the deal. it's a great showroom very nice and attentive staff.

doreensayegh

Sep 9, 2012

I could not be any happier with the service I received from this dealership. Mohamed and Kalesa went out of their way to make sure I got the car I wanted with everything I wanted in it. They delivered on all of their promises. This is the 5th car I buy and by far the best car buying experience I've had! I also worked with Steven Tabakov, I did not see his name listed above but he made sure I understood all the paperwork and informed of services I could possibly need. There was one other person who helped me, the young man who programmed the phone in my car, I do not remember his name but he was also very friendly and helpful. I have already recommended this dealership to friends and family.

jamesblake219

Sep 7, 2012

My experience with this dealership was a positive one. I was a returning customer and it only got better the second time.My salesman, Jack Gomes, was tremendous in every aspect. He was knowledgeable, friendly and a true pleasure to deal with. He defines the meaning of what a good salesman is supposed to be. I would have no problem referring anyone to Jack and know they would be in excellent hands.I also dealt with Ivan Romero for all the paperwork and financials. He is a true professional and extremely helpful in this tedious process. Ivan is friendly and personable gentleman. I would also have no problem recommending him.

lvee

Sep 4, 2012

Ecellent service,friendly and get the job done style! would highly recommend! Aleady bought more than one vehicle here and WIll go back for the next!

ekheterpal

Aug 29, 2012

Very pleasant and helpful. I bought a certified pre-owned 5 series. They were patient, informative, and accommodating throughout the entire purchasing process. I would recommend this dealership and Mr. Gomes as well.

Juan.e

Aug 28, 2012

Great service from Kurt and Ivan, they work to get me the right car at a great price. I would recommend this dealer to anyone looking to buy a BMW.

richard.sunshine.9

Aug 26, 2012

They were a most pleasurable dealer to work with. I bought and picked up my car within three hours. Jack was an excellent salesman, not too pushy but informative and spent alot of time going over the car features with me.

chillagemcrew

Aug 24, 2012

Jack was amazing, so helpful, and does not push you to buy anything that isn't absolutely perfect for you! Jack made the process in buying my new 2013 X5 so easy that i will tell my friends if they want to purchase a car,they need to purchase the vehicle with Jack. Love the car. Jack made the process so easy and would use him again as many times i will go to BMW or purchase a new car! Thanks Jack and hope to see you in the future when i think in purchasing a new car. Mike

gregory christel

Aug 21, 2012

Kurt was very knowledgeable and confident about his product. He has a very warm and friendly demeanor and had the ability to make us feel comfortable with both him and the car buying process. His style of openly sharing complete information and details from the outset via printouts and the use of his laptop computer was refreshing and different from a past experience which was less than open and interactive. Overall he was able to successfully communicate the feeling that he was doing the best that he could to help us to do well with our decision, not to just make a sale.

dnistrian

Aug 19, 2012

BMW of Bloomfield is a great place to get used or new BMW. They have a lot of cars and know everything there is to know about them. Got me approved and driving my 750LI in no time. Very courteous and professional staff and great facility. Would definitely recommend them.

taa6211

Aug 17, 2012

From initial phone call, to test drive, to purchase arrangements, Christine Hauck, Greg Holoway and Ivan Romero were courteous, well-informed and a pleasure to work with at BMW of Bloomfield. Christine was my initial contact person. She explained what was available, answered my questions about the different models and then put me in contact with Greg Holoway. She also discussed many of the purchase options with me, especially the tire-warranty options. Greg actually "showed" the various models available and the benefits of each different option. He encouraged the test drive and arranged for me to meet with Ivan. Ivan saw me through the many steps of purchasing/financing my vehicle. He explained each financing option with expertise and patience and he reviewed the warranty options in detail. Insurance details were covered by Ivan and then he and Greg saw to it that the car was prepared that very day. Finally, Ivan walked me through all the features of my 528i when I picked it up that evening.

andrewfriedman

Aug 16, 2012

Bought car from Jack Gomes. He is very knowledgable and reasonable. Has a true passion for cars he is selling. Liked working with him a lot. Ivan Romero handled by pick up. He was very knowledgable and tried hard to make me happy on pick up day. Very easy to be disappointed when picking up car but Ivan makes sure you walk out satisfied and excited. Good guys.

kscharon

Aug 16, 2012

As a first time buyer of a luxury vehicle I was apprehensive about how my experience was going to turn out considering the stories I have heard about dealerships. Working with Alaa Ahmed quickly changed my perspective. He is a business professional that handles his clients with care and precision. He is attentive, efficient, and knowledgeable of the product he is backing. It was truly a pleasure to have worked with him throughout this first time experience and I would recommend him indefinitely.

jaimerodriguez

Aug 10, 2012

Great staff i have dealt with this location for the past 14yrs and this was the first time i purchase a vehicle from them because the way they have treated me since they became BMW of Bloomfield keep up the good work.

michaellin76

Aug 7, 2012

I had the pleasure of working with Shahid Saleem at BMW of Bloomfield. I had been shopping for a BMW 535 X drive for a few weeks. Called on a Friday evening at 8:20pm to check CPO inventory and Shahid was there late to answer my call. Arrived at the dealership at 9am Saturday, went on a test drive, and made the deal shortly after. Shahid was very professional and introduced me to his Sales Manager Greg to educate me on the great incentives for financing. Picked up the car on Monday afternoon, great experience!!!

gguent

Aug 1, 2012

I had a great experience buying a preowned 3-series from this dealer. I would highly recommend Jack, Ivan and their support staff. Thanks guys!

jfbutler

Jul 31, 2012

Kalesa was warm and friendly and sat down with us to understand our requirements. She allowed us to shortcut the process by viewing a list of available models in our price range so that we were able to quickly identify the right vehicle and, after a test drive in which Kalesa was very accommodating, we decided to purchase it. We then worked with Ivan who streamlined the purchasing paperwork and spared us from too many details as well as going the extra mile to secure a loan that best fit our needs. We had to make a return visit to pick up our registration card as well as have a minor issue repaired and we were very impressed with the speedy and VIP treatment we received by everyone we met. We've rated them a 5 and would highly recommend the people and the dealership because of the smoothness, professionalism and overall red-carpet experience. On the negative side, there were only three very minor items - worth mentioning for dealership improvement purposes but not sufficient to undermine their CSAT score: 1) we kept hearing about how they used a real pro who would (and did) repair a few tears in the "leather" on the driver's seat, however the material is leatherette (which doesn't breathe) not real leather which we thought it was - oops, our bad for not reading the label; 2) I think we could have been shown a few tips on how to use some of the features of the vehicle even though it was a pre-owned and not a new model; and 3) we had to have the vehicle inspected and the NJ Motor Vehicles inspector said that if we had been given a certain document by the dealership we could have gotten an inspection sticker good for 2 years instead of a sticker only valid for 10 months.

rinald75

Jul 30, 2012

Where do i start; Mohamed made car shopping pleasant for me 3 years ago when i leased an X5 3.0i and i had to track him down and go 60 miles out of my way so i can experience the same pleasantry again.The new deal was made over the phone and when he told me the price, i said: "I WANT IT, I WANT IT, I WANT IT". He gave me more car for the money than any other BMW dealer in central and northern NJ. Thanks to him, I'm driving a load X5 5.0i at the price of an X5 3.5i.Jack Gomes worked on this deal as well and these guys were fun and pleasant to deal with.Go see these guys, you WILL NOT be disappointing!See you guys again in 3 years when this lease is up!

THEODORE12

Jul 30, 2012

ESSEX BMW July 30, 2012BLOOMFIELD NEW JERSEYDear Sir or Madam.,Last week I made an internet inquiry to your company concerning my interests in purchasing another BMW. I was contacted by one of your employees whole first name is Rajohn ( 973- 748-8200) His return call was concerning my email. After speaking with him several times I have found that Rajohn has truly exceeded my expectations by explaining the many opportunities available to me without rush, haste or swiftness as a sales strategy. He has demonstrated effectiveness and efficacy.When I arrived at your dealership Rajohn introduced me to Mr. Alaa Ahmed, who truly illustrates the best evidence that there are still a few really good sales representatives with innovations and professionalism. Mr. Ahmed has proven that sales are actually the process of problem solving helping a potential buyer. I believe you should know that both of these gentlemen have a professional candor, drive and willingness to help a customer and as a new customer and buyer to Bloomfield ESSEX BMW, they are distinguished and they both add credibility to your company. Sincerely Mr. Theodore Mills

Ronniellzzz

Jul 28, 2012

The numbers above used to rate shahid were not enough at all due to him not being great (5) but phenomenal requiring a rate of 100+. He was great he beat every competing BMW dealership price that I was offered and put me in my dream car with ease. He truly is on your side. His deal was so good that when I shopped around park ave bmw apologized becuase they couldnt do better and bmw of tenafly told me to take shahids offer. If you want your your dream car and to deal with a friendly face Shahid is the guy.

Silvana26

Jul 21, 2012

It was good. salesperson could have been better thought he was giving us a really good deal but it was ok he just seems shady

prcwang

Jul 11, 2012

I purchased a BMW X3 from BMW Bloomfiled about a month ago. Actually,the Sales Manager, Wayne Trieu, and the Saleswoman, Jin Li, have provided me with an excellent experience. They have done a great job and I do appreciate it. But unfortunately, I misunderstand some of the questions listed in the survey. It is my fault to give them a low mark in the survey. They should have a totally full mark! So I am here to extend my apology to them and recommend this dealership to all the other people planning to purchase BMWs!

George Kaddissi

Jul 9, 2012

I just got my 4th BMW from Peter Rizkalla at BMW of Bloomfield. I live in South Jersey and came back to have another car from Peter. He made the whole process very simple. I was, in and out with my new car within less than 30 minutes. He took care of all the paper work including my insurance papers. He is exceptionally professional,very knowledgeable and friendly.I recommended him to multiple friends and family members.

JoannaP

Jul 3, 2012

I had a great experience coming back to Bloomfield BMW for yet another car. Mike made getting my car an easy process. Ivan was very helpful and made sure I was able to get the best deal possible. I'm very pleased and I look forward to continuing business.

kmuthian

Jul 3, 2012

I recently walked into BMW Bloomfield considering BMW as my next car and had Adam Tayel walk me through the different options. He was with me from the start and was great to work with answering all my questions while not being pushy by trying to up-sell or cross-sell which I highly appreciated. Not only was he extremely knowledgeable, but also patient and full of valuable advise. I was very happy when I left with my new car.

P.Grady

Jun 28, 2012

I would highly recommend BMW of Bloomfield.The reason that I Purchase BMW"S for my family and myself is safety,luxury and Peter Rizkalla! Peter is in the finance department with BMW,Bloomfield.With two children in college,my BMW purchase needed to be affordable.And Peter's dedication to his clients is to be commended. Peter Rizkalla is a true Ambassador for BMW!!!

OUZA

Jun 27, 2012

Bought a 2008 bmw x6....great car...love it...Peter worked along side with me on flexible financing terms...got me to drive away with the dream car i always wanted...came back and bought my wife a car from him...even suggested the tire and wheel...for a her car...should have listened to him...

phbib115

Jun 27, 2012

I recently purchased my 4th vehicle from, Peter Rizkalla, but my first from BMW of Bloomfield. As usual when dealing with Peter, he guided me through the entire process from A to Z, answering any questions I had. Not only was he extremely knowledgeable but, also patient, very thorough, and full of valuable advise. I commend BMW of Bloomfield for representing their organization with such a professional and sincere associate that is dedicated to his clientele and a commitment to excellence in his field.

ayanni2846

Jun 27, 2012

I visited the dealership because I was interested in the new x5. I was greeted by mr. Peter Rizkalla who was very professional and knowledgeable of every single question I had about the x5. The price was better than other dealerships where I inquired. I picked up a white x5 fully loaded with an amazing price. Peter expedited the process for me with no hassle and wasn't pushy with the other car dealer junk and accepted no for an answer. I highly recommend the dealership and especially Peter.

Harveyhanna

Jun 27, 2012

Peter was as always exceptional in his manner and ability in helping us find the proper car. No one does a more thorough and competent job than Peter. We value his skills, kindness, & humility (this is most lacking in the car business). His grasp of all cars, since Peter has been in the auto industry for nearly 20 years, & his love for people leads him to treat people according to the Golden Rule. The auto industry would benefit by recognizing that and better yet, cloning him.

johnbibawy

Jun 27, 2012

BMW of Bloomfield is an excellent dealership that really catered to my needs and didn't try to push me into something that I didn't want. My personal experience was with Peter Rizkalla, who really guided me through my purchase and gave me an unbeatable price on my lease! Would definitely go back again and again for future leases and purchases. Additionally the dealership has an excellent selection of cars and the showroom is gorgeous and not outdated.

Josephyo

Jun 27, 2012

I had an excellent experience at BMW of Bloomfield especially with Peter Rizkalla. I had many questions about exiting a lease early and getting into a new vehicle. Not only was Peter extremely knowledgeable and friendly but he was fast with an answer to every question and got the deal done! He was the best person I have ever worked with in the car business and this is my 6th BMW and 5th dealership. I have already recommended Peter to friends and family and will absolutely work with him again in the future. Great experience overall.

jperna1234

Jun 27, 2012

My whole experience at Bloomfield Bmw was excellent. Sales team was informative and accomidating. Thier finance guy Peter Riz. was excellent. He advised me of the "best way" to purchase my vechile, areal people person,a 10 out of 10

ldangelo

Jun 27, 2012

Dealesrship is Outstanding especially the detailed attention I received from Peter RizkallaGreat job Peter keep up the good worki will reccomend you to all my friends.

markdawoud

Jun 27, 2012

The experience with this dealership was excellent overall. The part I expected to be the most tedious was financing and paperwork. Mr. Peter Rizkalla at the dealership streamlined the process and made it an absolute pleasure to deal with them. Peter simplified the process and was great at addressing and answering my concerns. I will definitely recommend this dealership to anyone looking for a car. It is how buying a car should be, very enjoyable. Dr. Mark Dawoud

MedDawoud

Jun 27, 2012

I have personally owned 6 BMWs throughout the years and between my myself and my family, too many to count. We have purchased all of them through Peter Rizkalla. His knowledge about the automobiles and customer care quality are second to none. More importantly, he makes every transaction a pleasant one from search to finance. I would and have recommended Mr. Rizkalla to all of my friends and colleagues. I feel like I can rely on BMWs to keep my family safe. However, I feel comfortable in purchasing only with Mr. Rizkalla. He has not only made me comfortable with all of the purchases, but more importantly I feel I have found a friend in all of this. Thanks, Great job!!!!!!!

minabesh

Jun 27, 2012

I recently purchased a 328xi Coupe from Peter Rizkalla at BMW of Bloomfield. This was the 2nd vehicle that I have gotten from Peter in the last 11 months. I would never even consider buying a BMW from any other dealership, and will continue to use Peter for life. I have had two wonderful experiences with Peter. Not only was Peter extremely knowledgeable and friendly but he was fast with an answer to every question and got the deal done! Not only did he get me the cars I wanted quickly, but for LESS money that I expected...Both times! Peter is the absolute best person to buy a car from bar none! He is nice, honest and quick with a smile. BMW of Bloomfield offers a very friendly, low pressure buying experience. I cannot say enough good things about my buying experience at BMW of Bloomfield. I have already recommended Peter to friends and family and will absolutely work with him again in the future. Great experience overall.

acasper1994

Jun 26, 2012

Alaa was very helpful, patient and accommodating for all of my needs. He has been a pleasure to work with and I hope to return to BMW of Bloomfield for my next vehicle purchase.

ginadlrs

Jun 25, 2012

This has been the best car purchasing/leaseing experience I have ever had. Ivan Romero, Henry Intriago and John Dwyer were very frindly ,helpful and pleasant. From the day that I called in inquiring about a new vehicle until the day that I recieved the vehicle was handled in a very timely fashion. Ivan did an awsome job getting my car note to a comfortable number. Their service was excellent. I will definetly recommend their services to friends and family member. It is a fact that I will be back in 3 years when my lease is up to get another vehicle. I love BMW of Bloomfield. You guys are the BEST!!!!!

kingfingers

Jun 24, 2012

My experience at BMW of Bloomfield was very positive. Shahid was helpful, patient and knowledgable, and I did not feel like I was being forced into making a purchase. I expect to be a continuing customer.

RCASTELLANOS

Jun 19, 2012

JACK GOMES WAS A GREAT SALES PERSON TO WORK WITH. HE WAS FRIENDLY, EASY GOING, AND VERY POLITE. HE GAVE A VERY DETAILED INSTRUCTION OF THE VEHICLE THE DAY WE PICKED IT UP, WHICH TRULY SHOWED HOW MUCH HE CARES FOR HIS CUSTOMERS.PETER R. WAS THE FINANCE MANAGER WE DEALT WITH, HE WAS ALSO A BIG PART OF OUR OVERALL SATISFACTION WITH THE PURCHASE OF OUR 2012 BMW X5 3.5 D. HE WAS ALSO VERY FRIENDLY, POLITE, AND HAD OUR BEST INTERESTS THROUGH THE ENTIRE PROCESS.

awhenner

Jun 17, 2012

Mr. Ivan Romero took time to explain the entire sales process. He was very friendly and informative. He treated me as though I was the only customer in the dealership that day. This is just how I felt. My overall experience was nothing short of excellent. I plan to return and I will refer my friends to BMW of Bloomfield. Thank You Ivan; my brother in law who recently purchased a BMW said you were the best; WOW you are the BEST!!

carameldiamondz

Jun 15, 2012

I had the great opportunity to have Shahid Saleem as my car salesman! From the moment I walked through the door I felt welcomed! His hospitality was outstanding! Shahid is very attentive to his customers and is highly knowledgable about all BMW cars! I recommend this dealership as well as Shahid Saleem- you will not be disappointed!He got us the best deal possible and in a timely manner. Shahid is a man of his word and that goes an extremely long way in these days and times! He delivered well beyond my expectations! I was hesitant to look into 2012 BMW's but with Shahid I not only felt comfortable doing so I drove off in a brand new 2012 BMW! Thank You Shahid & continue to succeed in all of your future sells :)!!!

Aqeel123

Jun 11, 2012

outstanding customer service and great deal i got. I would strongly recommend any oneto go BMW Bloommfield. Shahid is an very professional sale Person.

Jessacosta2004

Jun 11, 2012

The reason I gave a 5 start rating for this dealership is because from the moment i walked in the experience was great i was greated and offered beverages everyone was very courtious. I did not have to wait for Ivan Romero he was available right away to discuss my fnancing options. He was very knowledgeable and was very detailed with the answers to the questions i had(and they were many) he was also very patient with me which is a plus fr me as I was a first time BMW buyer! John showed me the car i was interested in he gave me the run down on the features ect.Bottom line I purchased my first BMW thanks to this team. I would def recommend to anyone. I feel they went above and beyond to make me feel 100% sure of the investment I was making! Thanks guys!

jlexus

Jun 11, 2012

I will be honest, I hate going to dealerships. I especially dislike luxury car dealerships. Most of the sale people are arrogant and size you up in 5 minutes. When I came to BMW of Bloomfield on May 9th, I had the pleasure of working with Alaa. I went to the front desk asking for a sale person and Alaa was standing right there ready to help me. Now my experiences at other dealerships is something along the lines of the receptionist hounding a sales person to help me because most of them want to cherry pick the best customers.I don't necessarily look the part of someone who will spend 40-50K on car so most salesmen ignore or quickly brush me aside. Alaa was different, he took the time to understand what I was looking for. I was looking for 2011 3 series and was possibly considering the 2012 3 series. Alaa took the time to test drive 3 cars with me. What really sealed the deal for me with Alaa was his honesty, knowledge and follow up. When I asked him what he thought I might be able to get for my trade-in he gave me a price similar to the dealer trade in value provided by Kelly Blue Book. He didn't try to low ball me. He was very knowledge about the car and BMW Financial lease contracts. Alaa was able to point out important key features of the cars and its benefits. He was also very knowledge about the lease contract and to make sure that I got a lease that fits my needs. Lastly, he follows up but not like in annoying way. I visited several BMW dealers before getting my 335i and he was the only one that followed up. Customer service is a lost art that few salesmen know how to do well. Alaa is the BEST car salesperson that I have personally dealt with. Alaa will provide you with a fair price on the car that you want. The price he provided me was directly in line with my research. You maybe able to get a lower price but if customer service, product knowledge, honesty and patience are important qualities to you in salesman then Alaa is the sales person for you.

nessetta

Jun 11, 2012

Alaa Ahmed has a very good personality and this reflects to his business understanding. He is trying to be a helper in your decision on buying a car. Overall the dealership is fine.

Theme027

Jun 7, 2012

Henry did everything possible to get me into my new BMW. Great customer service and salesman. He even helped me straighten out this minor issue I had with the Financial department. Good Job Henry!

latonya lewis

Jun 5, 2012

i am very happy with my purchase you did the best you could i am very happy with my lease and i am lookig foward in 3 years to doing business with you again,,, thank you so much agai....

Torris12

Jun 1, 2012

I highly recommend BMW of Bloomfield and especially highly recommend my client advisor Alaa Ahmed. Alaa is easy to talk to and a pleasure to deal with. This is my first BMW and the first car I have ever ordered from the factory as opposed to buying off the lot. From placing the order, securing a production slot and production number, to accurately estimating when my car would be delivered, Alla was first class. I also very much appreciated the speed and professionalism of Alla's communication. I look forward to dealing with Alla when I am ready for my next BMW!

Shannon87

May 31, 2012

Jack was amazing, so helpful, and does not push you to buy anything that isn't absolutely perfect for you!! Love my car, dealership is very professional and clean! But Jack made the process so easy and would use him again in a heart beat !! Thank you Jack!Shannon h.

arivers101

May 30, 2012

I would like to say that my experience with BMW of Bloomfield was 10s across the board. I just want to say that Alaa Mohamed was the best sales men i ever came across in my entire car search for years. He made me feel very at ease and safe with him and did not pressure me at all. I would highly recommend Alaa Mohamed as well as the dealership its self. Ivan Romero the sales manager he was so easy with me felt like we knew each for years or like its my 4th BMW, when it was my first Certified 3 series. I love the service I have recieved from them and I cant stop bragging about the service A++++++++++++++ 4.0 GPA in my eys. Thank You guys

miguibacalzo

May 29, 2012

awesome experience at bmw of bloomfield. the way they treat their customers is how a bmw customer should be treated. i has switched service dealerships since bmw of bloomfield was just on the other side of town and thank god i did. service at paul miller bmw started good then became bad so i went to bmw of bloomfield and i am very happy overall. the service technician even found that the spark plugs that were supposedly "replaced" at paul miller bmw were not replaced and were old and worn out ones. thank you bmw of bloomfield for an enjoyable experience, one that is so much better than paul miller.p.s. i filed a complaint against paul miller bmw and will never go back to that dealership

Shanda22

May 19, 2012

The service was excellent. Would recommend this dealership to anyone. My dealer was great she made me feel no pressure and recommend that I test drive the car that I liked. Overall quality workers.

enb2

May 17, 2012

Brought my X5 infor service and the return visit was excellent. In fact, it was the best experience I've had at any dealership - period. I'll be returning for all of my service needs in the future.

sem25

May 16, 2012

This BMW facility is one of the best in NJ. I worked with Adam Tayel, he is honest upfront and a pleasure to worked with. I would recomend him to my friends who are buying BMWs

mecatam

May 13, 2012

Alaa Ahmed is one of the best in his field of business. His approach was very professional and informative, making my purchase easy and successful.

checklee2012

May 12, 2012

Jing Li and Wayne Trieu are very friendly and knowledgable. Their service was prompt and Enthusiastic. They have the best execute I can imagine from a car dealer. They explained everything to me, the difference between different motors, the pros and cons, and I enjoyed the test drive. They finally landed me with a very good deal that made me and my family very happy. It has been extraordinarily experienced and enjoyment to work with his people. the after sale services are also excellent, they have been patient to answer my questions and give me instructions on what to do with the car and how to handle the car. Strongly recommended anyone want to buy a decent car in North Jersey.

scruffy1

May 11, 2012

When I purchased my first BMW last year, my Sales Rep., Helen NG was so patient and courteous. After many phone conversations, visits and changing my mind several times on color, options, etc., she was able to find me the perfect car to exactly match my specifications and it was delivered within one week. When it arrived, she took all the time I needed to explain all the buttons, controls and even set up my cell phone.When it came time for my first scheduled service, I called Helen, who not only remembered who I was, but put in touch with Keith Marciniak, the Service Advisor, who arranged for someone to come to my home, at a convenient time for me, leave me a BMW loaner car, bring my car in to be serviced and then return it to my home again not only serviced, but washed and cleaned inside and out.I have purchased many new cars from various dealers and manufacturers and I have to say the serivce, dedication, knowledge and friendliness that I experienced at BMW of Bloomfield, especially that of Helen NG, fars exceeds them all.

waterjetus

May 11, 2012

John treated us with respect and got us an amazing deal.He was considerate with my kids running around and not at one moment made us feel uncomfortable.Thanks John for the excellent customer service and will certainly recommend you and your dealership if needed.

dostrowski

May 9, 2012

I originally leased by car from Freehold BMW. At the end of my lease, I decided to purchase my 5 Series. I called Bloomfield BMW and asked if there was someone there who could help me purchase my car at the end of lease. I was connected to Jack Gomes. He spent a great deal of time with on the phone from start to finish. When I walked in the door this past Monday, he had everything ready to make the transaction seamless.Ivan Romero also spent time with me on the phone to assist me with payoff options. During the transaction on Monday, he was extremely helpful, friendly, and knowledgeable. The next time I purchase a car, I will certainly request to work with with these two individuals and I would definitely recomment friends.Great experience!

bafontane

May 5, 2012

The dealership was very attentive, clean and organized; therefore, initial impression was great. After failing to meet the necessary criteria to lease, I received a call later that afternoon that they were able to work something out. I appreciated the ability to not give up on the first run... I did try Honda, Nissan and VW prior and was told they could not do anything because of the negative equity. Your dealership was the only one that found a solution.

BigLik

May 5, 2012

Adam did a great job working with us. The whole dealership was friendly and catered to our needs. Everybody in this dealership took the time to answer our question before we purchased our car.

Hkhurana

May 5, 2012

I had been shopping around for a 2012 BMW 335i Convertible fully loaded for weeks. Had no luck with deals or good salesman so I started to lose hope. When dealers see a 22 year old kid walk in to purchase such a car they think it's a waste of time and talk in such condescending ways. BUT, that was not the case when I walked into BMW Bloomfield. From the minute I got there, John approached me and treated me like any customer should be treated at a dealership. The guy is a true salesman with no bad intentions. It took a while for us to both agree on a deal but it was worth every minute and every penny to get it done. John treats his customers with the utmost respect and gives details for every specific you need to know about your car and contract (buying of leasing). Without a doubt in my mind I will only take my business to BMW of Bloomfield in the future and couldn't be happier with my 335i. - Harsh

ashoksultan

May 3, 2012

She is the best Sales Women ( Person ) we have ever dealt with in buying or leasing our cars in the past 25 years....Best wishes to her.. Ashok and Chandra Sultan

Ken Key

May 3, 2012

I brought a Preowned BMW. I was very satisfied with the salesmen. I highly recommend you keep these guys on job. They are excellent salesmen.

mberkson

May 2, 2012

Had a problem with a tire. Both Helen Ng and Keith Mariciniak took care of this leaving me with next to nothing to do another than a few text messages and this was taken care. GREAT service!

shopboynj

May 2, 2012

I've owned 4 BMW's during the past 6 years, which I have taken to many different service departments. And I must say, it was very pleasant to work with someone so honest and professional as Jin Yoon, the service advisor at BMW of Bloomfield. Jin Yoon is truly the most genuine & caring service advisor I've ever dealt with. He was very attentive, clear, detailed & organized, polite & professional, but most important of all, worked very efficiently and had a great follow through. It's a great relief knowing that I can always bring my car to him, without having to worry about getting ripped off. Thanks, Jin!! I always tell people how great and trustworthy you are.. =)

cam35

Apr 28, 2012

I had an appointment at this dealership to test drive a CPO vehicle. When I arrived I learned that the individual who had setup the appointment the day before called in sick. While others at the dealership did not seem to know what to do, Alaa immediately stepped up and took control. He was courteous, patient, informative and personable. I ended up purchasing a different vehicle than I came to see and if it were not for Alaa there would have been no sale that day. He made the experience more enjoyable and attended to my concerns and needs. If you want a good experience I would highly recommend that you ask for Alaa to handle your transaction.

waives

Apr 27, 2012

I have to say that I've been to many dealerships in my time, however BMW of Bloomfield really tops my list... It all started with a phone call to the dealership, connecting with a sales associate "Adam" Tayel, explaining to him what I was looking for in terms of a lease, he worked with me from the word go!!! Just from his response and concerns to my questions over the phone, I immediately visited this dealership. WOW!!! they have a beautiful showroom and service area. Their salesmanship was absolutely exceptional. The finance manager "Ivan" was perfect in his approach through to closure. Overall, this dealership has exceeded my expectations....so much to the point that I have already recommended 6 of my friends there!Thanks for everything BMW of Bloomfield....!

xcubanlynk

Apr 25, 2012

It was an absolute pleasure to purchase my first new vehicle with Victor. Extremely accommodating, pleasant and informative. If an answer was not known, he did his absolute best to find the answer and leave not one of my questions unanswered. Overall, my experience at BMW of Bloomfield was wonderful, hence why I traveled almost 40 minutes away from my home BMW dealership to purchase! I look forward to leasing again and/or purchasing in the near future with this dealership! Thanks...you made me a happy girl!!!

lmorales10

Apr 23, 2012

I have never had a more pleasant leasing experience than at BMW of Bloomfield. I walked in to the showroom with absolutely no intention of making a rash buying decision. However, I was fortunate to have Adam Tayel as my client advisor. Adam was friendly, very informative and answered each of my questions patiently. He made me comfortable and guided me through the cars available, and in the end, provided me with a Great Deal! This was the best car shopping experience ever. I would highly recommend Adam and your facility to anyone with a BMW in mind.I want to acknowledge Greg Goldenberg who was very organized and professional. The paper work was done in minutes and made it very easy to get me in and out with my new car.I would recommend BMW of Bloomfield to all my friends and family who may be looking for a new or used car.Thank you Adam!

javue83

Apr 20, 2012

I've leased a few cars in my life and none of the experiences I've had in the past can ever match the experience I had at BMW of Bloomfield. I leased a 2012 BMW X5 3.5d from them this past month and I have to say it was THE BEST buying experience of my life. Jing Li and Wayne Trieu were the best people to deal with. There was nothing hidden, all the numbers were shown to me and explained to me. The price paid was very fair and the ease of the whole buying experience was just exceptional. I couldn't be happier with the whole experience and I can't wait to go back to them when I need to get another lease and I'm even already considering getting an additional vehicle from them. Again, just absolutely wonderful experience. Even getting the plates from them (just a mundane task) was awesome. Great job BMW of Bloomfield.

graciepie

Apr 19, 2012

I want to Thank Henry for making me comfortable and guiding me through the cars available and giving me the best deal. I must say this was my best car shopping experience ever as Henry was very friendly, informative and answered all my questions patiently. He also spent a considerable amount of time acquainting me with the vehicle hes AWESOME !!!! I also want to Thank Greg Goldenberg. He is very organized and professional; the paper work was done in no time. I will recommend Bloomfield BMW to all my family and friends who will be looking for new or used cars. I will be coming to your showroom for years ahead.

Dolce123456

Apr 10, 2012

Ivan was delightful and very customer friendly oriented. There were no usual salesman gimmicks. He was efficient and had my financial situation in mind. This experience was a lot better than my Freeport Hassel experience back in 2009. Thanks Ivan

Puncti

Apr 10, 2012

I was just helping my sister looking at the 1 series that she going to buy at the Bloomfield BMW dealer and did not intended to buy a car for myself, however after talking to Alaa Ahmed me and my sister leave the dealership with 2 new BMW. Alla was very helpful and gave us the best deal possible, he will take his time to answer any questions or concern you might have even when he is busy. Overall this was the best experience I had with purchasing new car.

natasha1074

Apr 6, 2012

My experiance with Alaa from start to finish was an overall outstanding experiance . My father who has owned BMW's all his life told me it would be the best drive and experiance and it has been thus far . I truely did purchase "The Ultimate Driving Machine" and couldn't have without the patience and dedication to finding the right car for me that Alaa had . BMW of Bloomfield manager Wayne Trieu , I beleive is also a direct reason why the sales staff is so dedicated . Wayne made us fell so comfortable and consistantly asked us if all was ok, and seemed to provide support to his staff and his soon to be BMW client.

Marcushong

Apr 4, 2012

I knew what i wanted at beginning. She couldnt find a car that fits my need. So we eneded up custom ordered a 328i. The deal were done most online through emails. Very prompted response. She is very friendly.

amaster

Apr 1, 2012

From the moment my wife and I entered the dealership we were treated with courtesy and respect by Jack Gomes. During the test drive he was able to answer all our questions about the car and the manner in which this dealership is different from the others. Jack was not only a true professional sales person but also was very much up to date on the car's features and it's advantages. Sal who took us through pricing and the last but not the least was Ivan who was able to provide us with all the pertinent options on the finance side.Overall, buying a new car at this dealership was a great experience. We would be more than happy to recommend Jack to anyone who is looking for a BMW.

Mena

Apr 1, 2012

My Review of Bloomfield BMWI want to Thank Adam for making me comfortable and guiding me through the cars available and giving me the best deal.I must say this was my best car shopping experience ever as Adam was very friendly, informative and answered all my questions patiently.I also want to Thanks Greg Goldenberg . He is very organized and professional, The paper work was done in very less time. He made it very easy to get me in and out. I will recommend Bloomfield BMW to all my family and friends who will be looking for new or used car. I will be coming to your showroom for years ahead. Thanks

dbello1

Mar 30, 2012

I have never been more pleased with a leasing experience.....was fortunate enough (by chance) to have Adam Tayel as my client advisor....he had demonstrated in every way, all that I would want or expect (very accommodating)....with some fun in between, which was quite refreshing (for me)....totally satisfied.... and would highly recommend Adam & your facility to anyone with a BMW in mind.

crroberti

Mar 29, 2012

Alaa was very personable and worked diligently to find me the car I wanted at a deal that was most reasonable. He also worked with me to get the best price for my trade-in. I am very pleased with his service.

mdasilva79

Mar 29, 2012

definitely had an excellent experience with this dealer, especially Victor. He met my needs in the situation I am currently in and BMW was able to work with me as well.

xfj2qme

Mar 29, 2012

I was referred to the dealer by a friend and it was a great experience! They were patient and very helpful. I would purchase again thru them in the future and refer my family and friends to them as well.

jen4dr

Mar 28, 2012

Adam and Larry made my experience at BMW so welcoming. It was my first time buying a BMW and I don't regret it one bit. Adam and Larry explained everything and I felt at ease, not like other dealerships where you feel pressured and like they hiding something. I would definitely come back to BMW Bloomfield for my next car!!!

marvab

Mar 27, 2012

alaa was friendly, and very informative. He had answered all my questions and was very patient. He a man of his word and respected me. I will highly recomend him to anyone that is interesten in purchasing a BMW.

Rich Tea

Mar 26, 2012

Nothing but praise for the efforts of both Kalesa and Shahid in making my lease of a new BMW in a tight time frame straightforward and smooth running. Once Shahid had identified a car for me Kalesa was constantly updating me on how thigns were progressing right up until the day I picked it up. I had zero flexibility on my timing and they both went out of their way to accomodate me. Thanks to both.

gnica

Mar 25, 2012

Great communication, very responsive, very friendly, open, and direct people. Good price for in-stock vehicle for an eager buyer.One of the best sales experiences I have ever had. This is especially remarkable considering that some other BMW dealers really need an attitude adjustment (they act like they are making you a favor selling you a car).

luczake

Mar 25, 2012

The customer service at BMW of Bloomfield was great. We would highly recommend this dealership. Adam was very knowledgable, customer focused and friendly. Overall great experience.

DGreene43

Mar 19, 2012

As a Service Execxutive for a large Fortune 500 company, I know great service when I receive it. BMW of Bloomfield provides exceptional service whether you're a new customer or long time cusomer; whether your receiving service from Sales or Service/Parts. These folks do a great job and that's why they've had my business since 2006. Jack Gomes in Sales did a great job getting me into my new car and I appreciated his attention to detail and constant follow up with me, until I drove the car off the lot.The BMW brand/product generally speaks for itself. It's the service provided that is the differentiator between this BMW dealership and any other. These folks know how to exceed expectations.

jmc12

Mar 19, 2012

The experience was a good one. Kalisa is very attentive and has good customer service skills. I would recommend the dealership to someone else if needed.

scirillo

Mar 19, 2012

It was my first time at this dealership and this was my fourth lease from a BMW dealership. Shahid Saleem made it very easy for me and he had a great deal of knowledge about the cars he sells. I strongly recommend him and the dealership. He took his time with me and showed a great deal of curtesy.

ychen02

Mar 19, 2012

I found a car that matched what I was looking for on one of the sites (kbb.com, edmunds and Autotrader, I don't remember which one) and sent a message to the dealer to express my interest. Kalesa Basden email me soon. After a brief phone conversation, I worked with her most through emails, as Bloomfield BMW is over 100 miles away from where I live. Kalisa was very helpful. We had an agreed price before I visited the dealership by train on Saturday. The manager there offered me a ride from the train station. After a quick test drive, I thought Kalesa had given me a very accurate description about the car. So it was an easy decision on my part. Kalesa also made effort to address a few of my concerns with this CPO. After all, I had a good experience at Bloomfield BMW.

Keasha01

Mar 18, 2012

Excellent service! I will recommend you to everyone I know in need of a new/used car. Larry was very professional and courteous. Great job Larry!

Deon-Arine

Mar 17, 2012

I was just browsing at BMW of Bloomfield when I was approached by Mr. Adam Tayel I couldn't be more excited and thrilled with our entire experience I was assured a great driving experience, Mr. Adam Tayel is so knowledgeable, helpful and patient he took the time to listen and get to know my priorities. Without test driving the vehicle we purchased a X5, based on the SERVICE and REPUTATION of BMW of Bloomfield I am beyond satisfied with the car, and feel that it was the best choice for my style and needs as a driver. I will buy another BMW only from Bloomfield BMW, The entire staff of BMW of Bloomfield are friendly helpful

blah1234

Mar 16, 2012

Larry got me the deal that I approximately wanted for the car that was a perfect match to what I was looking for. I don't like giving out compliments, but he earned it. Larry made it painless and I was in and out of there with my car.

heidimcandrew

Mar 16, 2012

I went to BMW of Bloomfield to purchase or lease a new X5. I set up an appointment with Henry, letting him know the purpose of my visit, and was greeted by Henry upon my arrival. Alaa took me on a test drive as soon as I arrived. He was very helpful in trying to find me the car I wanted. I was pleased with the value of my trade-in and was very happy with the resulting monthly payment and drive-off costs. Alaa, Jim and Wayne helped make everything happen smoothly. I love my new car and was very pleased with the experience I had at BMW of Bloomfield. I will definitely return here when it is time to trade this vehicle in for a new one.

HRRBMWBloomfield

Mar 16, 2012

My first visit to Bloomfield for service and I was very impressed with the overall experience. First of all service customers are welcomed to the department by entering a private drive in entrance. Very smart and makes you feel special. I was welcomed by Chris Vender and my conclusion after he checked me in, was 'he is a real pro.' Very experienced, precise in his actions, no wasted time, again a real pro. Bloomfield has a very comfortable waiting lounge with wireless internet connectivity and I was able to get some work done. The service was fast and the check out experience was again very fast and professional. I'm also in the customer service business and I was very impressed with the overall experience, attitude and efficiency of the team.

dealio

Mar 11, 2012

After over 3 days of trying and failing to reach a good deal for new a BMW 3-series locally, I decided to send unsolicited emails with the same offer I presented to my local dealerships. A car with the options I wanted was hard to find, scarcity due to being a previous generation model that had been discounted heavily during end-of-year sales events. Several east coast dealerships ignored my emails, but Ivan Romero promptly replied. Ivan seems to be a very dedicated guy, he worked late that Friday to "run the numbers." He sent me en email before going home with his pricing offer.The next day I was taking a train from DC to Newark to pick up my car. The additional manufacturer incentives that were available at the time made Ivan's offer impossible to resist. This was all agreed upon over a few emails. Ivan send someone to pick me up from the train station. It was a busy Saturday at BMW of Bloomfield, so I had to wait for a bit, but I did not mind as this was a last minute deal. 2.5 hours after dealer closing it was all set and done, but Ivan took the time to show me the basic controls and program/pair the on-board Bluetooth to my cell phone before I drove back home.Ivan made the transaction from beginning to end as painless and honest as can be. No pressure, no excuses, no sales tactics, no BS. I am almost certain my last drive in my 3-series will be the ~200 miles back to Bloomfield to get a new BMW from Ivan Romero.

hnargesian

Mar 11, 2012

The service at BMW of Bloomfield was excellent from the moment we entered the showroom, through the test drive, and until the moment we drove off in our new 2012 BMW 328i. With great patience, Kalesa and her team walked us through all the options, researched available cars in the region, and demonstrated a solid understanding of BMW's different vehicles and options. They explained trade-in, price and financing options with the same skill and patience. This was not our first BMW purchase, but it was the smoothest and most thorough. I would highly recommend Kalesa and her entire team at BMW of Bloomfield to anyone interested in exploring the wonderful cars available from BMW.

tbolden2

Mar 11, 2012

This dealership has serviced my car for over 10 years. The service and quality of work continues to be outstanding. I can't imagine any service rep being more technically sound and forthcoming than Bernard Brown. Further, Daisy and Marjana continue to make the administrative process painless and customer friendly. Continued kudos to the service mgr, Craig Hackerman. Especially for hiring Bernard! Thx

meathome2

Mar 9, 2012

I went in to look and walked out with my pre-owned X3. The whole process was painlessEveryone we encountered was friendly, courteous, knowledgeable and willing to make a deal.

egymoe87

Mar 8, 2012

I recently purchased a 2009 BMW 335XI, and I couldn't be more thrilled with the entire experience! This is my second BMW; I was assured the great experience due to the fact I got to deal with Adam Tayal Again. Adam was so knowledgeable, and receptive to my needs. There were no attempts at upselling, or convincing me to consider things outside of what I'd listed. He took the time to really listen and get to know my priorities in getting me the best trade possible for my old BMW and get me into the Sweet Ride of my dreams 335Xir, and exceeded my expectations in fulfilling each one as this something Ive experienced with him before. He also explained some technical points, something NO car dealer, in my 10 years of driving, has ever done. I am beyond satisfied with the car I leased, and feel that it was the best choice for my style and needs as a driver. I will forever buy BMW only from BloomfieldBMW, and I can't imagine how I've lived this long without Adam Tayal , and BMW of Bloomfield!

tedelorm

Mar 8, 2012

I had a wonderful experience with Larry and the BMW staff. They were courteous, prompt and helpful. I had my car earlier than I expected which was great. Even though I had already decided on what I wanted, they definitely sell their product well. Thanks to Larry and all of the employees at BMW of Bloomfield.

A McDaniel

Mar 7, 2012

Larry Stokes was recommended by a trusted friend, whose experience with Larry was very positive... and he was right! Larry's response to our initial call was prompt. He immediately asked what we were interested in and set up an appointment. His knowledge and expertise proved influential in our decision to purchase our car. His interpersonal skills won us immediately. He was courteous, informed us of just about everything we had planned to ask, even before we asked, and without pressure, he made it easy to make decisions on the options that were best suited for us. That made the difference. We have already recommended Larry and your dealership to someone who's looking for a car. We found Larry both professional and personal at the same time, answering all concerns that we had about the purchase, service and future needs. Larry succeeded in making us feel that we were the most important customers he had for that day. We most certainly would contact Larry Stokes and BMW of Bloomfield for our future purchases. Because of Larry, we are happy to be part of the BMW family.

kxm8774

Mar 6, 2012

Ms. Basden was provided me with the very best information about the vehicle that was interested in, hopefully I will purchase the vehicle from her if she can find the color that I am looking for

littleben2410

Mar 6, 2012

Gordon was helpful in getting me the best price. Honest, friendly and knowledgeable. My lease was stress free - most of our negotiating was done over the phone. The finance manager, Jim Palumbo, was also very helpful in helping me choose just the right options for me.

AdriannaTaylor

Mar 5, 2012