Used Cars for Sale at BMW of Maui in Kahului, HI

Daniel Carpiaux

Oct 28, 2021

I went in to see a Carfax one owner vehicle posted online at BMW of Maui. Store manager Aka referred me to client advisor Christian who was very accommodating and flexible with my busy schedule. All of my vehicle concerns were addressed thoroughly before taking ownership and finance manager Drew had my documents prepared and organized completely when I picked up my vehicle. Thank you BMW of Maui for such professional service!

Darcy Brokaw

Oct 10, 2021

Christian, my salesman, gave me the same level of excellent service in buying a used car as I got from the Maui BMW when I leased a new car. He was low pressure and made the whole process very easy and streamlined. It took less than two hours to trade in my old car and pick out and finance the new one.

R Kaiama

Jul 17, 2021

We are very happy that our car is repaired. Service was friendly. The mechanic Peter is very knowledgeable, professional, and personable. He was open to sharing information about our car as it was being repaired, which we appreciated tremendously. Our service advisor Greg seemed to always be busy, but was able to provide the information we needed, managed the servicing of our car, and directed communications forward and back as needed. There were various part replacements needed. Parts were not available at this dealership & required to be shipped in. We ordered in the parts personally from another dealership as there was a 30 - 35% mark-up on part costs at this dealership. Some of the final costs were higher than previously estimated prior to taking our car in to the shop & also from what is advertised on the BMW Value Services website. We appreciated manager Shawn making adjustments to our final bill to honor advertised prices and estimates. We also received a complimentary safety check. At pick up, the car’s exterior was wiped down which made it look great. But the interior was dirtier than I’ve ever seen it. There was a layer of dust, dirt, and grass cuttings on every part of the interior of the car. They may have left windows open while the car was parked outside of the shop …. I’m really not sure. Very disappointed about this and was very surprised to receive this way from a BMW dealership, but we’re happy to have our car working great.

Paul Beattie

Sep 22, 2021

Great customer service! Darius and Drew provided 5 star treatment. I can't thank them enough.

Rick Terrell

Oct 30, 2021

The Service Department at BMW of Maui did an amazing job on our 2004 MINI COOPER S!!! The Service Tech Greg Williamson kept us informed of the progress, and made sure we had a nice loaner car to use during the repairs. How nice it was to end up in a lovely 2021 MINI COOPER loaner! Thank you! The Service Manager Shawn Karn was also instrumental in making sure everything went smoothly. I also had the privilege of meeting our Mechanic Zac, who answered all our questions. They were all very helpful, and we appreciated our service experience with them very much. We look forward to dealing with them in the future! Thanks again BMW of Maui!!! Rick & Julia Terrell