Used Cars for Sale at BMW of Rochester in Rochester, NY
349 miles away from you!
BMW of Rochester of Rochester offers you the opportunity to find used cars by BMW of Rochester. BMW of Rochester is a trusted dealership serving clients throughout Rochester, in search of certified used cars. Also, BMW of Rochester is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by BMW of Rochester to get the affordable car that is right for you.
Location: 4250 W Henrietta Rd, Rochester, NY 14623
Phone: (585) 598-9213
Working time: 09:00 - 19:00
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BMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
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Authorized EpicVIN dealer
14623, Rochester NY
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Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
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BMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsBMW of Rochester
Authorized EpicVIN dealer
14623, Rochester NY
Check DetailsWhat’s more, BMW of Rochester of Rochester has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from BMW of Rochester. Check out the listings today to find the right car for yourself. BMW of Rochester is definitely the best place to buy used cars online.
Shawn Porter
Mar 16, 2021
The best dealership experience I’ve ever had! My mom has driven Audi her whole life, but I was finally able to convince her to come down and see what BMW has to offer. Colin greeted us immediately, and was more that accommodating. You can tell he is genuinely passionate about this brand. He is incredibly knowledgeable- there was not a single question that he didn’t have an answer for (and there were a LOT!) My mom can’t wait for her lease to be up so she can come back and seal the deal. Absolutely recommend BMW of Rochester.
slyone Natale
Oct 28, 2021
Doug and his service team are truly state of the art! They only do what is needed and do so very professionally. They are polite and always make sure to let you know exactly what you are getting into before moving forward. They are the only place I trust without question! Thank you Doug for building such a reputable service team!! Update: 10/28/21 - Doug and Pat at Rochester BMW continue to remind me with each service appointment just how special the Rochester BMW service team is. All repairs done perfectly, delivered on the date promised and the treatment I received sets the standard for all customer interactions. Well done BMW I will never go anywhere else,, why would I!
Dave Drum
Nov 5, 2021
Wife took car in for an oil change and tire rotation. Was first in for a scheduled appointment. After 2 hours, she was told oil change was done but tires were at 60% wear so wouldn’t rotate and tires should be replaced with estimate provided. She declined the tire replacement and took the car. The oil indicator light was not reset. It was an easy google search and I reset it, but why should I have to do that? Priced the exact tires quoted at 40% less, installed. To be fair, I usually have a positive experience at this dealer. Called service manager to discuss before posting a review. Never received a call back.
Te Hit
May 4, 2021
My experience at BMW OF ROCHESTER has been phenomenal every time!!! My family I purchased 3 vehicles here within last 3 months. Todd Harper and Mitch went above and beyond to make sure we were satisfied with our purchased. They both were professional, nice, and easy to work with. Didn’t feel pressured and they made sure that we got best interest rate as possible!!! These guy has made a returned customer for life and will always refer my family and friends to them for that great experienced. Also Evan the BMW Enthusiast, he is professional and smart explaining giving tutorials how to operate the vehicle.
Douglas Farrell
Oct 12, 2021
I spoke with the parts department and got a quote for my new run flat tires. I booked my appointment on line. Very easy. I received confirmation. I dropped my car off the night before my appointment. The work on my car was completed by 4:00. I picked up my car and easily checked out. This is a great place and very nice people working there. Totally satisfied!!!!
Adrienne Burgess-Gustafson
Oct 31, 2016
Our experience with salesman, Scott Spear, and the management team at West Herr BMW in Rochester was great! We bought a 328i GT and Scott was very responsive without being at all overbearing during the sales process. After the sale, we found a minor problem with the headlight that was quickly fixed at our convenience by the great service department. Finally, a month after the sale, Scott was still responsive and instrumental in helping us resolve frustrating end of lease issues with BMW Financial. We will definitely continue to do business with this dealer.
DGSmith
Oct 10, 2016
Excellent no pressure buying experience . Friendly personnel. And clean facility.
Alan Cooper
Aug 15, 2016
I was looking for a used car and have ask for information about the vehicle. Their response was slow and didn't provide the information I asked.
Amy
Jul 3, 2016
Anthony was knowledgeable, attentive and helpful. I was impressed with how quickly he responded to inquiries and his attention to detail. Pete helped with financing and worked until the deal was complete. I will continue to purchase from West Hurr and so will my family.
Mike and Linda
Apr 2, 2016
We just purchased a new X3 and things could not have been easier. Everyone was wonderful and went out of their way to make this an easy process. They even delivered the car to us because of our busy schedules. Can't ask for more than that. We love our new vehicle! Thank you to all!
Celine123
Mar 25, 2016
Excellent Customer serviceWe leased a new X5 on January 29. The salesperson and the manager worked with my husband because it was a total surprise to me.Great Job !
Kirk
Mar 8, 2016
Never trust a place that can't properly test a dead battery. Never again
The Mauldins
Dec 29, 2015
We love our new BMW and the service we have received at West Herr. We worked with Todd Harper, who was very knowledgeable and helpful. Todd located our choice of BMW with the features we wanted which happened to be in route to the Rochester location. We took delivery that at the end of the week. We love our new BMW and would highly recommend Todd Harper to anyone looking for a wonderful, hassle free car purchasing experience.
A BMW of Rochester fan
Dec 11, 2015
During my recent service appointment, I was impressed with both the professionalism of the BMW Rochester service group and warm friendly attitude exhibited by everyone I interacted with. Great service experience!
Dr. KCJ
Nov 29, 2015
Love this dealership! impeccable staff - sales, service, and cashier. I've purchased two vehicles from this dealership and will continue to do so. I live in Buffalo and drive nearly 70 miles for service!
BMW - PORSCHE GUY
Nov 18, 2015
I HAVE BEEN A LOYAL CUSTOMER OF BMW OF ROCHESTER FOR OVER 16 YEARS. BEFORE IT WAS BMW OF RIOCHESTER, IT FELL UNDER THE NAME JOHN HOLTZ BMW, ALSO A FIRST CLASS OPERATION. TO BE HONEST, NOT MUCH HAS CHANGED SINCE THE OWNERSHIP CHANGED, HOLTZ TRAINED ONE HELL OF A STAFF, AND IS SURE APPEARS AS IF THE EMPLOYEES LIKE THE PLACE, BECAUSE MOSTLY EVERYONE FROM THE HOLTZ REGEIM OF OWNERSHIP STILL HAS A JOB TODAY. IT SAYS A LOT WHEN THE WORKERS ARE HAPPY. THE TENURE AT THIS DEALERSHIP IS EXCELLENT, SO YOU GET ALL SEASONED EMPLOYEES WHO LIKE WHAT THEY DO, IT MAKES A DIFFERENCE. THE PRICES ARE ALWAYS COMPETITIVE, BUT EVEN IF THEY WERE A LITTLE HIGH, (AND THEY ARE NOT) IT WOULD BE WELL WORTH IT WITH THE LEVEL OF AFTER PURCHASE CARE PROVIDED.
Jeff500
Nov 8, 2015
Brought my 2011 BMW 335x in for a VAVOS recall. Car was making a LOUD whining noise. I was informed that the recall was the source of the problem. Recall was done and West Herr replaced my aftermarket oil filter with a BMW oil filter AND changed the oil all at no charge. My Service Representative, Steve Flowers was professional and informative during this whole process. West Herr BMW of Rochester is the GREATEST. Jeff Hasbrouck
George
Oct 2, 2015
We had the pleasure of purchasing a new 2015 320I through Scott Spear. He is knowledgeable, polite, attentive and very patient. This is our first BMW and he took the time to explain the many different features as well as how to use the "infotainment system" which overwhelmed my wife who will be the principal driver. He worked with us to make a deal that was fair and beneficial to us and the dealership. We hope to move up to a 5 Series in about 2 years and we will definitely deal with Scott again.
Elizabeth O
Sep 26, 2015
Steven Flowers, the Customer Service Agent in the repair's garage, was phenomenal. He REALLY knew what he was talking about and explained it thoroughly; he made sure to check any systems that may have been impacted by the repair needed and made reasonable recommendations, Mr. Flowers is friendly, personable and has a good sense of humor, he had wonderful manners and was easy to talk to and easy going. He worked with me on payment (a check was being sent from an out of town financial institution), arranged transport for me and made my next service appointment. In other words this gentleman went above and beyond on my behalf in my opinion as a longtime BMW owner having had service in several different center locations he is the best I have ever dealt with and West Herr has a great warranty on its parts and service/labor that I've not encountered elsewhere in my BMW experiences (not even Germany!).
Michael Murrin
Aug 17, 2015
I have a local BMW dealer, but for me it is worth the extra 80+ miles to get the better deal. And from my experience, both in terms of sales and service, West Herr greatly exceeds the competition. I highly, highly recommend West Herr BMW!
Arif
Aug 7, 2015
Patrick Sheehan is by far one of the most coolest guys I've ever met at a dealership he made everything so easy when I bought my BMW 335i the experience was unlike any other these guys are awesome definitely stop buy and just take a look at the cars they have
Doug and Arlene Dash
Jul 1, 2015
Our saleman was Tracy Thompson. He was kind, helpful and knowledgeable. He made the buying experience extremely positive and pleasurable. In 3 years or so, if we want to upgrade, we look be looking at BMW of Rochester and Tracy. I will definitely recommend to my family and friends.
Jen Wood
May 30, 2015
I knew I wanted a BMW from being a previous owner. West Herr took great care of me. To a woman in her 30s, this could be an intimidating process. They got me into a car I didn't think I could afford. Tracy Thompson was wonderful. I have a hectic work schedule, and he gave me his cell phone and responded to texts at 9:00 PM. Talk about going above and beyond! He was only 1 week on the job, but I would have never guessed. He was so knowledgable about the features and even helped me install my daughters car seat into my new 3 series. This was my first car purchase where I actually hugged my sales man. I am a very happy woman.
John Mancuso
May 30, 2015
I had an excellent experience leasing my first (but certainly not last) BMW. I would especially like to thank my Sales Associate Molly Rush who was professional, knowledgable and honest throughout the process. Molly did not just want to sell me a BMW, she wanted to sell me the perfect BMW for me at the price I was looking for and she did, no question!! I love the car, loved the service, and I would certainly recommend Molly and BMW of Rochester to anyone looking for a BMW.
TheHarper
May 14, 2015
Molly and the BMW of Rochester staff were absolutely incredible. They did everything necessary, and beyond, to get me into the car of my dreams! Thanks
Tiffany Johnson
Nov 20, 2014
I have purchased 2 used cars from them. Most recently a 2010 Chevy Malibu and I must say they are awesome. The whole staff is super friendly. My sales person was above and beyond the best I've ever dealt with. Would I recommend them to people? I'd recommend them to EVERYONE! I will never purchase another car from anywhere else. I look forward to doing more business with them in the future. Truly good, reliable, hardworking, honest folks working here. By far my best experience purchasing a car!
JohnDo
May 29, 2014
My overall experience at BMW of Rochester was good.. This is my second time purchasing from this dealer. The salesperson is very friendly and their service department is awesome..
Mark & Tina VanWie
May 1, 2014
We had an excellent experience purchasing our 2014 BMW and wanted to express our thanks to Gene Ford at the BMW store for his honesty, and professionalism during the testing, and purchasing process. Gene made the process as fun as buying a car can be. Gene spent several hours dealing with our questions, concerns, along with making the process seemless. I would definitely suggest stopping and seeing Gene for your next vehicle purchase.
G.Tillery
Mar 26, 2014
I had been researching cars for 3 months when I finally found the TL I had been looking for. After my initial web inquiry, I received a call and what I anticipated to be a tiring adventure turned out to be a fantastic voyage! After that initial call it only took 2 more phone calls and 90 minutes in the dealership to close the deal! Yes, 90 minutes and that included a test drive and signing all of the paperwork! Jim May was absolutely amazing as was Pete Rizzo. I had never been apart of a better buying experience car or otherwise. I would definitely recommend this dealership and look forward to working with them in the future.
BMW Fan
Jan 30, 2014
My wife and I just picked up our new BMW 328 xi from BMW of Rochester today. Our Sales Consultant was Patrick Sheehan who was terrific to deal with and made the process pleasant, efficient and very professional. Patrick is highly knowledgeable about the entire BMW line and was very helpful in finding just the right vehicle for us. Nick De Marco, General Sales Manager and Pete Rizzo, Financial Services Manager were also extremely helpful and friendly. This is our second new BMW 328 xi in the past couple of years and we couldn't recommend BMW of Rochester more highly. If you're looking for a new or pre-owned vehicle see Patrick Sheehan at BMW of Rochester!
Prospective Customer
Jan 20, 2014
I was pleased at how receptive and perhaps how ambitious the staff at BMW of Rochester was, but I was confused by the amount of people who contacted me, and frustrated with having to start the process of what I want or what I'm looking for etc. with the next person. I sent an Internet inquiry on a Thursday night and received an automated response from one of the employees saying that they received my inquiry and they would be in touch. The following day I received an email from Anthony asking what I was looking for in my next car, how much I wanted to spend, if I had a trade, etc. I previously provided all this information in my initial inquiry, but supplied it a second time. When I hadn't heard from the dealership on Monday, I called back and spoke to Anthony's assistant, and went thru the process a third time. On Tueday, I received a call from a saleperson named Courtney. She was awesome and provided me with the information that I requested five days earlier! I reached out to her via email on Wednesday for a follow up question and received a reply email from the sales manager and a call from an assistant manager. While I was unable to make a deal, I was confused by the numerous employees that I had communication with during this process. I prefer dealing with one salesperson for my needs. It just was a confusing process. Next time I'll attempt to call Courtney directly to simplify this process,.
B&R Rochester
Jul 9, 2013
Gene Ford was very helpful as we bought our new X3. He was knowledgable, relaxed, and interested. He gave us space to think and decide what we wanted and helped us get it. We recommend him highly!
Cindy of the Subaru Clan
Jun 25, 2013
Gene and the staff were friendly and knowledgeable. We had done a great deal of research up front, knew what we wanted and got a great deal. Very happy with these folks and this will be our first stop for our next car. Already recommending to friends and family, Thanks guys!
cltrow
Jun 10, 2013
Buying a new BMW at BMW of Rochester was an efficient, almost fun, experience. Gene Ford Jr, my sale consultant, was very professional and low pressure. He assisted greatly in finding the car that best satisfied what I was shopping for and helped negotiate a fair price for the deal that involved a trade-in. I would do business again with Gene Ford and BMW of Rochester.
A bc d
Jun 8, 2013
As a woman, buying a car is more than frustrating when the sales people are looking for the man at my side. Not my experience with Rochester BMW. But is the reason I ended up in Rochester. Treated fairly and taken seriously. Sales people need to understand the man at my side is more likely to send me in to close the deal, than to accompany me when I'm buying a car.
New BMW Owner
May 21, 2013
We were looking for a 135i convertible, and Gene Ford helped us every step of the way. He was never pushy and let us take our time to reach our own decisions. He was very open and explained all our options. He even responded to questions via e-mail when he was out of the office. Working with Gene was truly an exceptional experience, and we highly recommend him.
John S
May 21, 2013
Gene Ford was very helpful with the whole car buying process. From the first on line chat to getting the headlight replace a couple days after the purchase. I will def. ask for him with my next car purchase.
New BMW owner
May 12, 2013
It was the first time I purchased a new car. Gene made the experience smooth for me.
Bmw135
May 11, 2013
Been looking for a use BMW 135 for 2 years. Within 10 mins of showing up and talking to joy my sales person I realized I wanted an x3. She knew what to ask extremely friendly and always called me or emailed me right away. They even went to auction to look for a x3 for me sadly they didn't find. But in the future I will always be going to this dealerships and seeing joy for Bmws hopefully looking at a new m2 when they come to the USA.
Khaled Fatheldin
May 4, 2013
I had Gene Ford to help me choose out the right 3-series for me. I was almost certain to buy it until the insurance for it threw me off. Overall, even though I didn't end up buying a BMW or any car at all, Gene was by far the best sales person I had in all the car dealers I've been into!
BMWFan
Apr 22, 2013
I was interested in trading my 5 series in for an x5 but I had specific criteria that I wanted to be met. Gene was more than helpful from the very beginning and helped me find a vehicle that fit what I was looking for. During the process he became sick but still found the time to call me and do some work on his end to get me the vehicle I was looking for. There was never any pressure from his side to buy something different than what I was initially looking for and the effort he put into finding the right car was well appreciated. The whole dealership left a great impression on me and I'm glad that I worked with them. I will be a repeat buyer there due to my satisfaction level with the whole process. I highly recommend working with Gene if given the opportunity.
Katam
Apr 22, 2013
We highly recommend BMW of Rochester for both service and the buying experience. Although our primary home is in far eastern CT, we have relied on BMW of Rochester for all service as much as possible for the past few years. We have always been extremely satisfied. Thus we bought our new BMW from them this past summer. Eric, our salesperson, was really great. He helped make everything work out smoothly and was a pleasure to work with. The only thing that we would change would be the 'required' video viewing during the purchase process.
Rick M
Apr 19, 2013
Purchased my first BMW at BMW of Rochester, it was a very good experience. Gene Ford, my sales person, was very helpful througout the entire process. Shopped on the internet and they wound up selling the car I wanted. Gene was able to find me another car with same options with less miles for the same price. He allowed me to bring the car home overnight and never pressured me for a sale. Always professional with great attention to detail. I would highly recommend BMW of Rochester and especially Gene Ford as your sales consultant.
Goggles Pisano
Apr 15, 2013
I am a long time owner of multiple BMW's and first-time customer of BMW of Rochester. Here's what I expect when I purchase a BMW: Personal service, honesty, fairness, professionalism and to be treated with respect. BMW of Rochester hit it out of the park! New Sales Manager Nick DeMarco is a straight shooter who listened to what I was looking for and negotiated a fair deal. Gene Ford Jr.is a top-notch sales associate. Gene's professionalism, his attention to detail and his unwavering desire to ensure the sales process is handled flawlessly is second to none. Gene personally delivered two cars to my home (more than 60 miles away) for my wife and I to test drive. So my advice to anyone looking for a new or used BMW in the Rochester or Buffalo area is to connect with Gene today. You will not be disappointed.
AlfaFan
Apr 13, 2013
I recently leased a new 328xi from Joy Powell (I leased my previous 328xi from her, as well). The process was simple and I feel the deal reached was fair (this is my fourth BMW/Mini). I expect to contact Joy again when this lease is up in a few years (unless I find a way to get the M5 that is in the showroom in my garage sooner).
rjcalnan
Apr 11, 2013
The quality of cars has come a long way. Far enough in fact that most cars source their materials from the same companies - just at different quality levels. But the REAL difference isn't just the quality of the cars anymore. The reason that BMW/Mercedes continue to crush the competition in the luxury market is the overall experience - from buying, to servicing. I bought my first BMW (granted, the cheap 328xi model) from Joy Powell at BMW of Rochester 2 years ago - maybe it was 3 now! I can't remember - and she is the first one I call when looking for anything vehicle related. Not just BMW. BMW as a brand doesn't always have what I'm looking for - 3rd row seats in an SUV for instance. Yes, the X5 has them, but not truly usable vs. some of the others on the market. But when BMW does have what I'm in the market for, I have no hesitation at all about coming to Joy and BMW/Roch knowing that I'm not going to be screwed around, and put through a torture chamber process to get what I want. It's a piece of cake. The facility is unreal. Clean, HUGE, always has awesome cars to drool over in the showroom. The sales people are ALL helpful - not just the one you are working with. This is not just a job to these guys, they are enthusiasts. Everyone can't know everything about every car, but SOMEONE at that place will know the answer to your question - guaranteed. Be it about the performance, suspension, you name it and they'll get it answered while you're there. Not "promise" to call you back --- ugggh ... like a bad date! :-) This truly is a full-service place. Not a walk in, buy it, get out, don't call us again. That's the difference. BMW/Mercedes offers you an overall fantastic experience. The others just don't. (I am a business owner, but not associated with these guys at all. I just recognize when things are done the way they should be)
The Science Teacher
Apr 8, 2013
I just bought my first BMW, and love it. I started by chatting with Gene Ford on the Web site. I showed up the next day at the dealership and Gene Ford was nothing but professional. He made the deal smooth and easy. He was very accommodating. He even went to work for me on his day off. I highly appreciated his service, and would recommend him to anyone.
Phil & Tricia F.
Apr 6, 2013
We have purchased many cars new and used over the past 25 yrs and have had the pleasure and pain of good and bad experiences. Our last purchase was a new BMW 328i xdrive and had a wonderful experience with Joy Powell. She was highly knowledgeable, not pushy, very laid back and completely understanding of our expectations. She helped us through the ordering experience all the way to final delivery and handled every question we had in between. Some sales people are eager to help, but once they get the sale they usually are done with you. Not Joy. Three years later she is still as attentive as she was the day we walked in. She has won our return business!
Hakim
Apr 5, 2013
I had the pleasure of buying a 2012 BMW 535xi in february from Gene ford at BMW of Rochester. Gene was professional, kind, knowledgable, and patient. He never asked any personal questions and was non pushy. I decided to buy car and had a great experience with Gene and dealership. I definitely would recommend any one to see Gene at BMW of Rochester.
Braunbones
Apr 5, 2013
I have purchased sevral cars in my time from many dealerships. I have to say none of the car deals have gone as smooth as the deals Ive made with this dealership and with Joy Powell as my sales rep. Joy was very knowledgeable and patient as well as the entire staff. I also have to mention exceptional service/ repair.
1stBMW
Apr 5, 2013
BMW of Rochester was the start and finish for my recent BMW purchase. The experience began with meeting the knowledgeable Jim May and learning from him the BMW warranty and certified pre-owned vehicle program. That time was not rushed or pressured as Jim was simply satisfied to help me understand the uniqueness of BMW. I sought out what other area dealerships had to offer, only to find what was best was in my own backyard! In the end, Jim provided superior service which included knowing BMW and knowing my needs. I look forward not only to enjoying my BMW, but to having a great resource in BMW of Rochester for my future car needs.
Dinok
Apr 4, 2013
I was looking at either a volvo xc90, mazda mdx or a BMW X3. I preferred the X3 out of the three for style and of course the fact that it was BMW quality. I first went to BMW of Rochester and met our salesman Gene Ford and from the first minute to the last, enjoyed the high end experience of hands off, no bs, no pressure sales that you would think you would enjoy at BMW. My second trip was to Auction Direct to take a look at two other vehicles (1 that was "sold that morning"), and cant speak enough about the chasm that existed between the two experiences. The truck AND Gene sold us on BMW. Thanks Gene!
BMW Owner AJL
Apr 3, 2013
I didn't know that buying a car was going to be so simple and easy. They had exactly what I was looking for at a price I could afford. From the initial test drive to the final documents, everything went smoothly. I recommend anyone in the market for a BMW stop in. (ask for Jim)
JohnnyA
Apr 1, 2013
I was in the market for a used 535 and looked at a number of dealerships. The West Herr BMW dealership in Rochester ended up having the best car with the best warranty for a very good price. Add to that the assistance I got from Gene Ford there, and it wound up being a winning combination.
kelly
Apr 1, 2013
I recently purchased a new Z4 from BMW of Rochester. I must say that my salesman(Gene Ford) was by far the best salesman I have met. He was very patient throughout the whole process. He always put his best effort forward to make my purchase a happy one. From the very start when I ordered my car, Gene made contact with me on a regular basis to keep me informed of my car.Overall it was a great experience.Thank you, Gene and BMW of Rochester.
Thomas R.
Mar 29, 2013
I had a fantastic experience with my new purchase at BMW of Rochester. Salesperson Joy Powell was helpful, honest, straightforward, and knowledgeable; she made the experience a pleasure. THANK YOU for providing my family and me with such a great experience; I commend Joy and your dealership for your good work.
Love my new car
Mar 26, 2013
We just purchased the x3 in Feburary. The entire process was amazing! First of all, it was a complete surprise from my sweetheart! Nick DeMarco and Gene Ford made our process exciting and fun! First BMW, but not my last! Love my new car!
Jean from Rochester
Mar 26, 2013
I recently purchased a pre-owned vehicle from BMW of Rochester. The staff and management all are very intelligent, professional, consumer-focused people. I found out that they are a part of the West Herr Automotive Group of Buffalo, they have hundreds of pre-owned vehicles available in Rochester as well. Very pleased with my purchase!
MBfan
Mar 8, 2013
I recently purchased a 2013 C300 from Matthew Sherman at Mercedes Benz of Rochester. It was refeshing to have someone really interested in getting the "right" vehicle for ME. Matthew was very knowledgable in the product & Mercedes Benz in general. It was an overall pleasure to work with him, as well as he rest of the staff. Extremely comfortable & Friendly atmosphere. Will gladly take care of all me vehicle needs with Mercedes Benz of Rochester & the West Herr Automotive group, but especially with my consultant Matthew.
DFresh
Mar 8, 2013
I leased a new 2013 BMW 328xi and I got a great deal. The entire sale process was very easy and the people were great.
Roxanne
Mar 6, 2013
I shopped our local dealer first, by far BMW of Rochester and Gene Ford was the best expierience and by far the best price. Thank You Gene!
Deedee
Jan 30, 2013
I recently bought a used car from this dealer and not only am I outstandingly pleased with my purchase but my sales associate, Patrick Sheehan, was a pleasure to work with! He was very friendly and was willing to do whatever he could to find a car that I was happy with! The rest of the staff and the sales manager, Nick DeMarco, were all very friendly, everyone always has a smile on their face when they look in your direction! I know where I'm going when I look into buying my next vehicle!
happy customer
Jan 8, 2013
I recently bought a used X3 from Joy. She was absolutely great and more than easy to communicate with. I really appreciated her honesty and she has been great even after the purchase about following up. Pete in the finance department was also a pleasure to work with and I could trust that he was giving me a great rate. Everyone I interacted with has been friendly and personable. They also were professional and were sure to greet me by name at my later visits.
annakud
Jul 1, 2012
Dave Wells our client advisor was amazing and assisted us with all of our needs! He even came in on his day off to complete our delivery because it was more convenient for us.Amazing people at BMW of Rochester, highly recommended!
pwrfuljedi
Apr 11, 2011
My wife and I took delivery of our 2011 BMW X5d back in January. Eric Eismann was our sales person. I would highly recomend him and the dealership to any one considering a BMW. I have purchased many cars in Rochester and this is my third BMW and by far this was the best experience. The new ownership (West-Herr) of BMW of Rochester has trans formed that dealership into RockStar status.I will be taking delivery of my new 2011 BMW 335d in about two weeks, this time working with Mike Nixon. He was awesome too. This dealer will never let you down. So wheather you go see Mike or Eric, you are gauranteed to get the best service. Thank you West Herr for hiring such a great team.The Jedi
What’s more, BMW of Rochester of Rochester has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from BMW of Rochester. Check out the listings today to find the right car for yourself. BMW of Rochester is definitely the best place to buy used cars online.