Used Cars for Sale at BMW Of Tulsa in Tulsa, OK

Linda M.

Aug 25, 2015

BMW of Tulsa far exceeds most dealerships in Tulsa. I highly recommend them for new or used vehicle purchases, as well as service.

JT

Jul 1, 2015

Service adv. displays youthful irresponsible, flippant attitude. Doesn't return multiple phone calls other than calls about service or Wrty he'd like to sell. Service dept as a whole is disorganized and somewhat shady. My opinion is shared by others I sat with in customer waiting area. Very disappointed with service dept experience. Shortly after purchasing my car, svc dept dented my door. I'd called to check on why service was taking so long, only to discover my car was at a nearby body shop being repaired! No one had called to let me know of the incident. Another visit I had new tires put on and aligned. Car drove aweful pulling to the right. Had to return for realignment since their alignment machine needed calibrating they said. While in for this re-repair, I was then told uh oh, you need front brakes, no wait, never mind...no wait...now you need rear brakes. We reprogrammed your car and the warning light is now on showing u need rear brakes. I was a bit perplexed since NO service/warning lights were on prior to taking into repair, nor any hint of brake issues at 30k miles, easy driving. Car was just out of Wrty too. Was told I didn't need brakes week before car was out of Wrty expiration. 2 months later- need brakes. Svc adv not looking out for my best interest but his pocket. Also when car in for alignment, whoever drove 16 miles to test alignment also used lil over 1/8 tank gas. It must have been quite a test drive since I was on the fuller side of fuel tank. Im just very disappointed overall with service at BMW Tulsa. If we ran our business like this Svc dept, we'd have no business. Loved my salesperson Sammy, but this Svc dept makes having a BMW a disappointing car experience.

Bill H

Sep 9, 2014

I recently purchased a 2015 BMW X5 from BMW of Tulsa. Seven years ago I attempted to purchase a 2008 X5 from them and the experience wasn't very good as I ended up purchasing at another BMW dealership in the state. This time was completely different. Dan Bakker, New Car Sales Manager, was professional and surrounded himself with people that understood the product and understood the sales process. Since I was replacing an X5, I had many questions about feature/function of the new model compared with the 08. After resolving all of my questions, Dan presented a good price quote right from the start. I ordered the 2015 from the factory and within 3 weeks it was delivered. I commented that it takes longer to get an iPhone than a new BMW. As always, it seems after the sale is more important than the sales process. I am happy to report BMW of Tulsa excelled at this as well, even sending JC and Chris over to assist with the garage door remote set up. (you BMW drivers know what a pain this is) I would definitely recommend stopping by BMW of Tulsa. A couple years and new management made a big difference in this dealership.

Honda Pilot Owner

Aug 18, 2014

My wife and I recently purchased a used Honda from BMW of Tulsa. We originally came to look at a different vehicle but it wasn't exactly what we wanted and Brian W. was helpful and showed us the Honda. He let us test drive the vehicle twice, answered all of our questions and even hunted the store to find a CD/DVD so we could ensure the entertainment system worked. Everyone was very polite and we will definitely shop there again.

TCA

Aug 13, 2014

I visited the dealership 3 years ago and met a salesman that seemed to think it was my privilege to work with him. He had no interest in talking about anything but the list price. Needless to say, I moved on. I am currently in the market for a new vehicle and decided to try their eQuote system. I selected a specific vehicle from their inventory and asked for a lease quote. Instead of giving me information on the vehicle in stock, the salesperson gave me information on a the model at full list price. I replied asking for information on the specific stock number vehicle and never heard back. Needless to say, I am moving on again.

Julie Donelson

Aug 3, 2014

I love the service at BMW, this is my 2nd used one to purchase, have been very satisfied with the manager, Bryan Langley, and the finance dept., always make the transaction go so smoothly. Sammy , my sales associate has been professional about calling to see how the car is doing, love that extra touch of care. I have and will continue to recommend BMW for new and used car purchases.

Kasia Brown

Jul 30, 2014

This is definitely one of the best dealerships I have ever been to. As soon as I got there a someone approached me and offered to help. The salesman named JC was very knowledgeable and nice. The other employees were also friendly. I would definitely recommend this dealer to family and friends.

Mindy S.

Jul 30, 2014

I have purchased several cars from Bryan Langley and Brian Whitt over the years. They always make this process enjoyable. I have highly recommended them to many of my friends and family. They have gone above and beyond for me and my family. I love visiting the Tulsa BMW dealership. It is always a clean and friendly environment. Bryan Langley always has a smile on his face and goes out of his way to help. I will always drive a BMW. Thank you for having such great employees! Sincerely, Mindy S.

Blaine Jungers

Jul 29, 2014

This is by far the most helpful and friendly dealership I have ever done business with. Very professional and always eager to address any problem. I have only lived in Tulsa 8 years and have purchased 2 automobiles from them.

Huy Ngo

Jul 29, 2014

I was looking for a Jeep Wrangler online and found one at BMW Tulsa. I contacted their customer service online and was able to get it put on hold for me while I drove from Colorado to Tulsa to pick it up. Long drive but it was worth it. I got my Jeep at a steal of a price from these guys! The sales dude was way more than happy to sell it to me for a great price! (I'm sure they got away with a low trade in value :P), but it was way more than I'd pay somewhere else. The facilities were what you'd expect out of any high end place. Clean, sterile, and full of dream cars. Customer service: Sales guy was awesome and energetic. He shared my enthusiasm for this Jeep and didn't feel put on at all. The finance portion of the meeting was wicked simple. The finance guy broke down all of the paperwork and answered my questions. I'm Vietnamese and am very stingy with warranties, but I ended up getting one for the used Jeep anyway because he explained the warranty out in detail and it was a used vehicle. I didn't want to worry about anything. Bottom line: I was in and out of there in less than 2 hours. Sounds like a lot of time, but I've been at other car places longer. The drive back home was amazingly memorable in my favorite car.

Stephanie Albert

Jul 29, 2014

This is by far the best dealer I have been to. From the moment I got on the lot and salesman approached me and offered to help me. I had a lot of cars to choose from and my the salesman named JC had a lot of knowledge about the product. I like that he did not make me feel pressured in buying the car but instead was concerned which car was best for me. I would definitely recommend the dealer to my friends family and coworkers.

Rachelle

Jul 29, 2014

I highly recommend purchasing your next vehicle from BMW of Tulsa. The service was outstanding! GM Bryan Langley was amazing helping me find exactly what I wanted and the finance department made my experience worry free. Everyone was kind and went above and beyond to make sure that I got the car I wanted at the best price.

mark baldeer

Jul 29, 2014

My z4 was repaired quickly, they gave me a ride to a local restaurant, and picked me up when it was fixed. Great service for an out of town guest.

Mark

Jul 29, 2014

I would like to take a moment and say thanks to everyone at BMW of Tulsa. The very moment we arrived we were greeted promptly, after a few minutes with our salesperson he knew exactly what we wanted and took to compare the options of a few vehicles. After the test drive we were introduced to the General Manager Bryan Langley and he advised us of the rest of the process and if there was anything he could do, just ask. Once we agreed on everything (by the way they need a That was easy button) we were introduced to the finance manager and he promptly showed us our options and once we signed we were done. We have never experienced an easier process. If you are looking for a car you need to visit BMW of Tulsa.

Sherri from Fort Smith

Jul 24, 2014

The last 3 of my 4 cars have been purchased at BMW Tulsa from Tom Escue. Great attention to detail, and follow up. He's great. Unfortunately, I now drive a Mercedes, because there was not one X5 on the lot to purchase that I was interested in, and very few actually. So love Tom, would say get some more X5's!!!

DJCarson

May 16, 2014

I have two BMWs both purchased from BMW Tulsa. I have had them serviced religiously at BMW Tulsa since purchasing the first five years ago. In the beginning service was great and I had a good relationship with Mike Kayser, who I do not believe is with them any longer. I did learn quickly not to allow them to wash my cars since all that resulted was a bunch of swirl marks. That's a minor issue, so I simply asked them not to wash my cars. Sometimes they got the message, sometimes not, to my displeasure. I always brought my cars in clean hoping they'd notice I took pride in my vehicle's appearance and would respect it accordingly. I think I wasted my time. Also in the beginning next day appointments were common and if you were in a bind, say a dead battery, they'd squeeze you in. Not anymore. It was ten days before I could get my 328 in for a scheduled service this time. The web based scheduler wasn't functioning so I had to call in. I bring my car in a for a simple service early in the morning at my scheduled time. Late that afternoon they call and state the car won't be ready until noon the next day. I have to live with it although I held up my part of the deal. At 11:30 the next day I haven't heard from them so I call the service advisor. Surprise, it goes to voicemail! He calls after lunch and states he'll check with the tech and have him get on it. Calls back; the tech has gone to lunch and won't be back for an hour. Finally get the car back after 5:00. We get back a car that is covered in dust and bird poop and the usual astronomical bill for routine service. I still don't allow them to wash it. In addition, on the previous visit Mike had listed some items which would probably need to be addressed at the next visit, which is this one. One of the issues was new tires. Not a mention was made of any of these by the advisor. They don't even bother to look at the records. Bottom line, I'm finding a third party, independent shop to work on my BMWs. When I purchase a new BMW it won't be from BMW Tulsa. If a buy from a dealer that dealer is going to service it. If I have to go to Ok City, so be it. Or maybe an Audi is on the menu. If you plan on using BMW Tulsa for service don't believe a word they say with respect to service scheduling. Demand a loaner because you can bet they'll keep your car overnight regardless of how minor the issue. Once the vehicle comes off maintenance warranty, take it to an independent shop. To BMW Tulsa I say, "don't make commitments you can't keep".

Kevin Beck

Nov 30, 2013

Upon arrival to the dealership the car I had made an appointment to test drive wasn't ready and the sales person was out with another customer. After waiting about 45 minutes we decided we would leave because I was being told they really wasn't sure when the car would be ready. (Keep in mind the salesperson had told me it would be ready when I got there. I live about an hour away.) We had been on the road about 20 min and I recieved a call letting me know the car was ready for the test drive. I did return to the dealership and I did purchase the car. The end result was ok but my experience started out a little rocky.

debinseattle

Jun 22, 2012

Terrible and unethical business practices. After being told a car I had expressed interest in was mine, I recieved a call an hour later from the sales rep I'd been working with telling me it had been sold. When I spoke to the sales manager, he was rude and confrontational. I realize selling a car to someone out-of-state is not as simple as having someone buy it off the lot, but if that is not the way they want to handle transactions, this dealership should not list their cars online. Even though I had a verbal commitment, they sold the car. I expect more from a BMW dealership, but that might just be naive.

debinseattle

Jun 22, 2012

This dealership is under internal review by BMW USA. I'd stay away until they straighten out their business practices. In my expereince they coduct themselves as a typical used care dealership--not what I'd expect from a BMW shop. Rude and unethical.

Carlos

Jan 21, 2012

When it was time to purchase my new M3 and do European delivery I shop the closest 20 dealership from Dallas. Not only did I receive the best price but also did everything by mail and was picked up at airport.

Velnora

Nov 2, 2011

Nancy was great! During the time my BMW was being built, she made sure to quickly inform me of all the steps in the process.