Used Cars for Sale at Bob Howard Hyundai in Oklahoma City, OK

bill.nina56

Nov 17, 2016

We are thankful for our salesperson and the staff. Everyone was helpful and kind to me and my wife. They resolved and catered to all our concerns. We have bought at another Hyundai dealership but this one is closer to us and we really like the atmosphere here. We are happy to be part of the Bob Howard Hyundai family.

Bhodgesmk

Nov 15, 2016

I had a great experience here! Between Jared and Josh I was able to get a great car at a great price ! I would definitely recommend coming to see these guys !

juneroddam

Nov 15, 2016

My husband and I had a wonderful experience with Courtney. She is so nice and honest and got everything done at a reasonable time. We will definitely be back.

RichardandJennifer

Nov 15, 2016

We had the most awesome sales associate that we have ever encountered. Taylor Rowton was the most caring, courteous, and welcoming associate. He kept us updated on the progress of our car loan. He made sure we were comfortable and he went above and beyond to ensure that we were satisfied with our purchase. His customer service was off the charts. We will definitely be back very soon!!!

jlschweikhart

Nov 13, 2016

I was not even going to buy a car that day but was very impressed with the vehicles they had and with their friendly staff.

Happy Santa Fe Owner

Nov 12, 2016

Great experience. Worked with us to get everything just right. Ask for Sam. Great guy! Doug the manager is very professional. Highly recommend this dealership.,

Marybear

Nov 12, 2016

Friendly and willing to please ,lots to choose from, good atmosphere, clean environment, turned the OU football game for us. Offered us drinks and will to work with us to get us just what we wanted to drive

newcargal

Nov 12, 2016

Great dealership...and great car (Sonata). Sales person Amber and Chris Hale was enjoyable to work with and also the finance department. You will not be disappointed with buying a car here.

tonistine

Nov 12, 2016

Great staff!! Always treated respectfully when I come in. This is my third purchase from this location, second purchase since Bob Howard took over this location.

Dariantaylor405

Nov 11, 2016

I recently decided that I need a more fuel efficient ride so I traded my 2012 truck in. The person that helped me was named Taylor and was very friendly and helpful. He showed me the pros and cons of getting a car and helped me keep my eye on car goal I set my self. This is the best place to buy from

teresadellinger

Nov 11, 2016

Best vehicle I have ever owned and most pleasant experience with a dealership. I hope they do well in a warranty situation if one arises. Plan on taking my daughter there for her next vehicle.

charlene.shirey

Nov 10, 2016

Review of the Sales Department is found in previous questions I answered earlier in this survey. Concerning the Service Department I have owned two other Hyundai Azeras (both purchased at other Hyundai locations) and have been very impressed throughout the years with the service we have received for those vehicles at this location. Services to be performed have always been explained to me in an understandable way and serviced speedily.

scott.oravetz

Nov 10, 2016

We had a pleasant buying experience. We had been to a couple of other Hyundai dealers that tried to show us a price above sticker value as a place to start, which was pure craziness. Bob Howard gave us a good deal from the beginning and was very helpful. Amber was great to explain everything during the process and then answer my questions afterwards. I would recommend this location

sdurham09

Nov 10, 2016

Met a professional and courteous group of people at this dealership. Amber Miller was the employee showing me the used vehicles I was interested in buying. She was knowledgeable about each one and she did the test drives for two vehicles at my request. Such a wonderful person to do business with and I would highly recommend her to friends and family. She provided excellent customer service!Chris Hale worked with me on credit and finance. He did a good job getting me a lower finance rate than a previous dealership that I had visited. Friendly and professional as well.

herobrad

Nov 3, 2016

I don't think that I have ever met a nicer group of people as a whole... The garage door opener experience that I am having could not have been known by the people, but rather to the car....

b_hively

Nov 2, 2016

I am a returning customer and every one of my needs were taken into consideration and met by this excellent staff. I would definitely recommend them to anyone looking for a car in the future.

hustler7569

Oct 27, 2016

My salesman was Kenny Shultz he was really helpful in getting in a bigger car. He answered all my questions I asked. He set my gadgets up in the new car to make it less stressful.

jaywin742

Oct 27, 2016

Great dealership and great service. Austin was a great salesman didn't have any problems and he was very personable. He asked the right questions and got us in the price range we needed to be in.

jonessr61

Oct 27, 2016

As this is my very first experience with buying a Hyundai, the buying experience at Bob Howard was a pleasant one. Ross was very friendly and helpful. Jared, in finance, was very professional as well and helped me get thru the process very quickly and answered all my question to ensure I was informed of the process. I felt extremely comfortable in purchasing my new car and I am quite pleased that I went to Bob Howard Hyundai to make my purchase.Thank you for the professionalism and the friendly service.

lapaz_ramon

Oct 27, 2016

Doug and Amber really worked hard to give us what we needed in a timely manner. We had been on the road traveling,had been at another dealership first and we were so tired. But they provided us with a Santa Fe that had more features then we asked for at the price range we wanted to be in. We could not pass up the deal and they were so open and fun we just felt it would not get any better.

brenner7

Oct 26, 2016

EXCELLENT very happy with the way we were treated, very friendly sales person and the entire staff, we did go with our bank with the finance been dealing with them for over 27 years.... even though your was one tenth of a percent lower, this is our 2nd car we have purchased through Hyundia because of the quality and dependability of the cars we have owned

MESMERALDA259

Oct 26, 2016

Taylor, at Bob Howard Hyundai (613 SW 74th Street) was very nice. He knew lots of things that were really helpfull! Very intelligent. I would DEFINITELY recommend him to a friend.

3kids2love4ever

Oct 25, 2016

The service I received was fast, friendly and professional. I didn't feel pressured into a buy I was unsure of, and I walked away with a great car, but most importantly, trust in the staff at Bob Howard Hyundai.

blzcrzy

Oct 25, 2016

Amber Miller made my car buying experience very pleasant. I highly recommend her, Chris and Mike in management were great as well. My finance experience went smoothly. Even though there is a Hyundai dealer near me. I will drive across town to do business with Bob Howard.

lovechar1

Oct 25, 2016

Penny was very nice and knowledgeable and was very helpful enjoyed doing business with her over all i had a very good experience would do business with her in the futer

Blessed L

Oct 23, 2016

Amir handled the financing of the new Accent my husband & I purchased on 9-22-16. When reading over the finance contract, I found a charge for $1,822 for ResistAll NG2 which we hadn't requested. I asked Amir why that was in the contract. He stated that Hyundai Finance adjust the interest rates with there product they sell & that the interest rate would be higher with any other finance company. My husband said that he wanted the ResisAll under those circumstances. The contract we signed showed Hyundai Finance financing the Accent & the monthly payment within the range we wanted. On 10-1-16, we received the title info. and a letter from a different finance company, we were totally pissed. We feel Amir had the financing set with the company we received the letter from when we signed the finance papers and he used the Hyundai lie to sell us the ResisAll! The finance contract allows the dealership to change the financing company without informing the customer. We felt good about Hyundai Finance because the new Hyundai we bought in 2014 was financed by them. We are very upset because of this scam. We intend to trade in the 2015 Sonata in 2017, BUT IT WON'T BE TRADED IN HERE!!!!! I did a review on 9-28-16, which indicated our satisfaction with Amber Miller etc . That review was done before I became aware of Amir's scheme.

leaetta1947

Oct 14, 2016

Got in and out no problems Delano is the salesman to have for life. Keep up good skills lol lol awesome awesome doing...All smiles smiles....

normabaker4412

Oct 11, 2016

Brenda westfby was very helpful and very courteous and answered my questions. She did not talk down to me . This was my first time buying a vehicle by myself.

JWShep21

Oct 10, 2016

Super nice customer service and very willing to bring you to a good price. Finance team is excellent. In and out within a couple hours!

neisa.conway

Oct 10, 2016

A great car shopping experience. The service their was wonderful and my needs were met. Ross was awesome and did a good job at listening to what I wanted and put me in the right vehicle.

db

Oct 8, 2016

Sales professional, Kenny Shultz, greeted us warmly, seemed intent on helping us per our auto requests, sought to manage the most agreeable deal, and stayed with us from the lot to driving our newly purchased Tucson off the lot.Through no fault of Mr. Shultz, waiting time between obtaining the bottom line price to the Finance Manager to the detailing of the car, and finally driving away with it took hours. We don't know what may have contributed to the drawn out process, but in all fairness this was not the case when we made a previous purchase from Bob Howard in 2013. Although Bob Howard is our preferred dealer and although they are almost perfect, Nobody is.

melindaskinner

Oct 8, 2016

Quick, excellent service. I explained that I was short on time and they took really good care of me. Quickest, easiest care buying experience I've ever had.

dixonconner

Oct 4, 2016

Kenny was straightforward when it came to the purchase. He took me to the car selection that I wanted and let me test drive them. He was very informative during the test drive, showed me all the tips and tricks. He was well mannered and a great guy to buy a car from.

brennaargo

Oct 1, 2016

Thankful for this wonderful experience. Pleasant and professional and will be back for sure. No games. Very refreshing after a horrible experience with another Hyundai dealer in the metro. Bob Howard is definitely worth the drive.

fefriday

Oct 1, 2016

Ross was great, took care of me and got me an amazing deal. I even got some free gas and a oil change along with a few other things, great staff, prices, and professional but laid back environment.

maniacamy

Oct 1, 2016

If you ever buy from here, go see Gary Trent. He is amazing!! He was super friendly and it was literally THE easiest car buying experience we have ever had.

Kwrape11

Sep 26, 2016

Best car buying experience yet. Amber was awesome! The financing man worked hard to get me approved and I was satisfied with all of them. I will definitely use them in the future!

moparlds

Sep 25, 2016

All was fine. Happy with car and the process. Penny was nice even when I was a butt head . Thanks to you all. Love the car. Let some 22 yo superstud have the genesis.

chrisariggs

Sep 24, 2016

Thanks Sam & Staff for our 2016 Hyundai Sonata! You guys were courteous and professional, which made a typically stressful process an enjoyable one. Look forward to the next one!

nanaokx2

Sep 24, 2016

Our salesman was very polite and helpful! Great guy! He showed me how to use things in the car. Showed me where things were and he gave me his number in case I had any questions or problems.

jazzyj03

Sep 23, 2016

if you happen to be looking into buying a car new or used you need to go see Amber Miller and Chris Price which are the best dealer consultants that you will find They are Honest while displaying nothing less than the highest level of professionalsm and courteousy they made my experience very enjoyable and i purchased a very nice vehicle that is safe for my family Thanks guys

princd

Sep 20, 2016

Greatest of the year and I love it and the rest of the best of luck with your life is so good at it and I love it when you get a new one and only a few years

SBruce

Sep 17, 2016

Just had the worst dealer experience of my life! I called to confirm that the price on the internet was in fact the starting price. I was told absolutely. Get there and nope - extra charges. The salesman straight up said they tell people it's the true price just to get people to come in. When I complained and asked for the internet price I was told "don't you read the fine print" - um that's why I called to check!!! They were so unbelievably rude about it and this after the salesman insulted my husband. The manager chased after me as I left - not to offer a price but to tell me this was how Hyundai dealerships worked! Thanks for the tip jerk - I will never step anywhere near Hyundai again.

tony.sheets

Sep 16, 2016

We were looking for our first Hybrid and found the perfect model. Sales person was able to take our list of wants and find the perfect car then the finance department helped us maximize our rebates and discounts. Love our new Sonata!

charris2001

Sep 14, 2016

They made a chevy guy into a hyundai guy. Sam helped me out from the start of things and was professional and answered any questions we had.

davidandvirginiasanders

Sep 10, 2016

We are previously satisfied Hyundai owners. I had been looking for cars for more than six months, so I was pretty sure of the vehicle I wanted when I arrived at the dealership. Austin was great in showing us both the Santa Fe and the Tucson. Then, he and the rest of the staff were efficient and helpful in completing our purchase. We were very pleased with the entire process.

jmheroux06

Sep 10, 2016

The vehicle fits the needs of my family and is what I had asked for. It is more pleasant to drive than I had previously assumed it would be.

ybl4eleven

Sep 10, 2016

I love the service you provide, I plan on being a loyal customer . I go put in my first new car and I'm very thankful

jackson86

Sep 9, 2016

No pressure, just professional and customer friendly attitudes. Amber Miller had such a refreshing attitude from other car dealerships we have visited. She took the time to let us ask questions and offer options. She gave us time to discuss among ourselves and never did we feel pressured into buying. Chris Hale also had this same no pressure attitude when discussing price and other options.

mlsiharath

Sep 9, 2016

My husband and I thoroughly enjoyed our car-buying experience at Bob Howard Hyundai! We had a horrible experience at AutoMax Hyundai in Norman just the day before we bought from Bob Howard Hyundai, but we were sold on the price, features, and warranty of Hyundais and decided to keep looking for another dealership to make our purchase. We really appreciated our salesperson, Kenny Shultz, and his professionalism and attention to detail in every aspect of the process. We also had a fantastic experience with the General Manager, Michael Ferguson, who gave us a great price on our trade in, and the Finance Manager, Chris Price, didn't try to pressure us into going with another lending institution when we let him know our intent of going through our credit union AND he got us bumped to a better tier for financing through our credit union! The service department manager was helpful and made us feel like we would be taken care of with our future maintenance appointments. My husband and I have spread the word to our friends and business associates about our fantastic experience at Bob Howard Hyundai, and we will most definitely be back to purchase another Hyundai (we have our sights set on the Tucson)!

showerton0

Sep 9, 2016

I couldn't be happier with Bob Howard Hyundai. The sales person demonstrated all the features of the car prior to my purchase without any pressure. In addition when they delivered my car they went through how everything worked again, downloaded and installed the iPhone interface and showed me how it functioned. They setup my Hyundai account and described the different levels of service you could subscribe too. They had a Hyundai themselves and demonstrated how the app on their phone worked with the car. I have no reservations about bringing my car into the service department due to the top notch experience I had with the purchase.

staceymorris9500

Sep 9, 2016

Very pleasant experience, friendly staff. Manager was extremely nice. Salesman was new but did a great job. Would definitely recommend to others, in fact recommended to in-laws and they to bought a car.

hankd04-bus

Sep 8, 2016

This is the third Hyundai I've purchased in the last three years from Bob Howard Hyundai for my family and it should be obvious that my experiences were all good ones. Also bear in mind to keep them honest I always visited their competitors and always found myself coming back to their showroom for the best deal without all back and forth play you get at other dealerships. On top of that we love our hyundai's. Two Ekantra's and a Sonata. I won't hesitate to return here for another purchase, but that may be a while given how long these cars have a reputation for lasting.

jwoodie2016

Sep 8, 2016

So much thanks to Delano McCoy for helping me and my wife he is my salesman for life. If your ever in need of car call or lookup Delano McCoy at Bob Howard Hyundai

monjay3116

Sep 8, 2016

Just so awesome to know Delano and the staff at Bob Howard Hyundai are so straight forward and no hidden games. Delano is a great asset to that company and can help anyone.

cjmaedgen

Sep 7, 2016

The service was great, friendly and accomendating. Everything was handled professionally. Great price and fast service. All the paper work was fast. I was very satisfied with all.

karissahayes

Sep 7, 2016

My experience was excellent. The customer service was exceptional. Every part of the process was explained thoroughly to me because I am a first time buyer. I will definitely be back and will recommend this dealership and Sam to anyone I know looking for a new vehicle.

Melanie Penington

Sep 3, 2016

Taylor was so nice! Not too pushy at all, really tried to just help me find what was best for me!

rsbrown1

Aug 30, 2016

We test drove two cars and decided on the Sonata. Amber and Doug were very cordial and helpful and their customer service was incremental in providing us with a good experience while purchasing a new car.

KD8-23-16

Aug 25, 2016

First time car buyer at a dealership. Overall, I am happy with my purchase and excited to drive my used 2013 Sonata. I'm not one to get excited about buying a car -- so the shakiness of my experience is likely contributed by my reluctance to spend large sums of money or commit to years of monthly payments. However, on day 3 of my new purchase, I am happy with the choice I made and the willingness of the sales department (Amber & Chris), finance department (Chris P.), and service department (John) to address my concerns and work with my budget. Pros: Sales (Amber) was approachable and responsive to my needs, desires, and hesitations. Communication was established early without being pushy; and a member of the sales team brought a candidate vehicle to a central location for a test drive to accomodate my schedule. The Sales manager (Chris) met my bottom line to get me a whole lot more car for my budget than I had expected. Lastly, the service department allowed a last minute service to replace the weak battery of my new purchase after 2 days of driving. Cons: My initial visit was based on incorrect inventory info -- I called before heading to the dealership to confirm two vehicles were available to test drive. When I arrived, the sales person couldn't find the keys because they had been sold earlier that morning (waisted 40 min). The vehicle that was brought to me off location to test drive at a later date was $4k over my budget (note: I eventually purchased that car.) The fact that a battery had to be jumped twice to start the car on the 2nd day off the lot is suspicious that they sold me a vehicle that had low maintanence check. HAVE THE SERVICE DEPT VERIFY YOUR VEHICLE BEFORE SIGNING!!! The sales manager split the cost of the battery+service instead of covering the full expense because he "took $200 off the sales price at my request." When asked if he would replace the battery at no cost if I had paid the full list price he said "ya, probably." In sum, I'm happy with my vehicle 3 days after purchase. I appreciate Amber in sales and John is service, but my experience with the sales manager was sketchy and rude. He is the reason for the 3 star rating instead of 4.

cdlafleur38

Aug 23, 2016

The sales staff at Bob Howard were very friendly, knowledgeable about their vehicles. They listened to what we wanted in a car and helped us find the right one.

jackson86

Aug 19, 2016

Amber did a remarkable job!! No high pressure.....just professional and friendly. She was very customer oriented in letting us take our time to make a deal that was right for us. Chris Hale, sales manager, also did a great job in making this a very easy and enjoyable experience.

paytondwatkins

Aug 19, 2016

The person who was my dealership name was Samuel Clay. He helped me in every way and was very kind and considerate as we looked at the cars. He was very fast and helpful when my dad was on a time schedule. I would recommend anyone to him if they want to buy a car at Hyundai.

malvarez3012

Aug 18, 2016

I had a worse experience with a car dealership but once I came to Bob Howard it was way different. the people was great and got me in and out with the car I wanted. again thank you guys.

freida65

Aug 15, 2016

The staff of Bob Howard Hyundai made the whole car buying experience so easy and enjoyable. Would highly recommend to all my family and friends.

nathanvalles26

Aug 14, 2016

It was a first great experience of buying a new car, and the staff was so friendly and even gave me some food, which was really good for me. And also, it was an overall great experience, and I would definitely recommend someone to this dealership and the salesman.

glendapardue

Aug 13, 2016

Gary was awesome to work with! I highly recommend that you work with him! He will go above and beyond to make sure you purchasr the right car!

DeadGirl

Aug 12, 2016

Finnamced my first truck. It was easy, and they really would with me so o could take this baby home.

jroddd2969

Aug 12, 2016

Great staff and dealership thanks for great staff penny was awesome salesperson financing what awesome everything went smoothly wasn't stuck in dealership all day or like other places that hover over you just try make there quotes. Thanks again for your help and time.

kay_t

Aug 12, 2016

I was very impressed with this dealership from being professional, friendly, to the management staff making a point to stop by & introduce themselves & ask if you were being taken care of & being treated fairly, Their care & help approach was so refreshing , awesome experience!!

toanantshah

Aug 11, 2016

Staff was professional and honoured the price discussed over the phone. They new it was important since I was driving 4hours from NW Arkansas. Overall it was a great experience.

copeland5clan

Aug 10, 2016

This is the second Hyundai I have purchased, both from the same place but different owners. I stopped in out of the blue felt it was time to trade my 2011 Santa Fe in. The listened showed me several cars that met my criteria then narrowed it down to one. Got the terms I was looking for and drove away.

homeinc_pckristy

Aug 10, 2016

Delano MCCOY and Bob Howard Hyundai has very friendly customer service. They made purchasing a car so easy and wonderful. I would purchase from Bob Howard again and I would refer friends and family. Wonderful company and employees.

hyenoon0514

Aug 10, 2016

I Had a good experience at Bob Howard Hyundai. I will definitely be doing business with again and will be recommending them to my friends.

Jon

Aug 10, 2016

I will go back the next time I need a car! The staff was kind and well-informed. I didn't feel any pressure to buy or increase my commitment. All in all, a great experience.

ssimms

Aug 7, 2016

My experience was very positive. The salesman, Gary, was attentive to my needs but not pushy. I love my new Sonata. This was my first new car purchase and I was a little intimidated on the way to the dealership. Gary put me at ease and it was a great experience.

jwilkins88

Aug 2, 2016

I had an excellent time shopping for my first brand new car! I was greeted right away. My car salesman was Kazeem, he was very professional and honest during my time there at bob Howard Hyundai. He went out of way to make sure that my needs were met. I would highly recommend Kazeem to any of my family and friends!

rolyday

Jul 31, 2016

Doug is the best. No high-pressure sales. They tried to sent front license plate holder, but it was for the wrong model and the screw holes did not match.

BrianOK83

Jul 28, 2016

from the moment we walked through the door Penny was polite and informative. she worked with us each step of the way listening to what our wants were and found us the perfect match with our needs. Penny made the process almost effortless. great dealer ship and great saleswoman.

austinngeorge

Jul 27, 2016

I am very satisfied with my experience at the bob Howard Hyundai dealership everyone presented themsleves in a very professional manner & answered any questions I had.

jdjantzen

Jul 25, 2016

Buying our Santa Fe Sport from Bob Howard Hyundai was a pleasurable experience. Our salesman, Kazem Kolver, was very knowledgeable about this vehicle. He made sure we were aware of all the features and he demonstrated several options during our test drive.

dw_123

Jul 23, 2016

Very professional courtesy group of people. My car buying was very pleasant. I definately recommend if you are looking for a new vehicle to look at Bob Howard first.

mabullen

Jul 20, 2016

Awesome I will definitely tell my friends to buy from this particular Hyundai dealership and To see Penny for all their vehicle needs she truly met all my needs

megan.d.mcgee

Jul 20, 2016

Everyone at Bob Howard was wonderful to work with expecially Delano! He explained everything to me and was able to get eveything I wanted in my new car. I will recommend them to my family and friends in the future.

Jennifer Ramsey

Jul 19, 2016

Delano was great and easy to work with would recommended him for your purchase. Thanks for putting up with me and your time!!

ototalamantes

Jul 17, 2016

Penny was excellent in doing her job. She help us never pressured us to a certain vehicle. She made sure that we new what vehicle we were buying. Great personality. I will definitely recommend anyone to go and ask for Penny, when purchasing a car.

bernadette_morgan2001

Jul 16, 2016

Excellent service. Cheerful and helpful staff who engage with customers in a relaxed manner, instead of pushiness. I would definitely recommend this dealership to my family, friends, and coworkers.

parsonsj88

Jul 16, 2016

Very happy with our buying experience. Penny made everything fast and easy, answered all of our questions, has followed up with us, and got us a great deal

jrcochran0718

Jul 15, 2016

This place is amazing and I truly had a wonderful experience. Everyone is friendly and they want to get you in the car you want or into a car that would best suit your needs. Highly recommend them.

mrs_steverson

Jul 15, 2016

I had a great experience purchasing a vehicle. I would recommend Bob Howard to others. They handled the purchase very quickly and professionally. They followed up with me to ensure that I was happy with my vehicle. Great job!

nmfrazier

Jul 15, 2016

Our salesman, Kenny, did a fantastic job. He was very nice and worked hard to get us what we wanted within our budget. Doug, the sales manager, was also very helpful in helping to find the car that had the extras that we wanted without every single bell and whistle. Both were nice and easy to work with. The finance guy, Josh, was very friendly and timely. The service department had the cloth seats changed to leather for us per our purchase agreement, and they did a great job. Good experience overall!

jpalms71

Jul 13, 2016

Overall good experience. Had issue with pricing in finance but resolved the issue. The wait time to get into finance was long. Salesman very friendly and listened to my requests.

cotting3

Jul 12, 2016

The dealership made me feel comfortable. They acted like they enjoyed working with older professional women and didn't expect me to have a man to look at the car. They made it a happy experience.

hhammi

Jul 12, 2016

The experience was good, timely and to the terms that we verbally agreed to. My sale representative was cordial, helpful, and showed knowledgeable when asked questions. In the other hand , sending the underwriting paperwork through to the bank was very slow, especially that we had secured our own financing, came prepared and did not need to use any other financial institution but the one we had the approval through.

lowman440

Jul 8, 2016

Service staff was professional and courteous,vehicle pricing was straight forward,my new vehicle was delivered full of fuel and clean as a new car should be.

alhoward0

Jul 1, 2016

When my wife and I arrived at the dealership we were greeted at the door by our salesperson, and met with the manager within ten minutes of being there. We were treated great from the moment we stepped on to the property and even after we left. They were even able to get us a lower payment for the vehicle. I would recommend Bob Howard Hyundai and the Hyundai product to anyone interested in buying or leasing a vehicle.

bryanrsimpson

Jul 1, 2016

Everything about this lot was great. I was met promptly when I arrived. I knew the car that I wanted and took it for a test drive and went inside to complete the deal.

hunter.frerich

Jul 1, 2016

Completely amazing and very enjoyable to do business with!!!! My wife and I love our new Tuscon. We could not believe how personal and friendly our dealer was. It was like dealing with family.

kylemarkhays

Jun 28, 2016

Everyone was really nice. I traded in my car and gave me a really great deal on it. I got the price I wanted for a monthly payment. I will definitely be shopping there again.

lwebb4

Jun 25, 2016

My salesman, Mitesh Gandhi, was very professional and listened to my wants and needs. I will definitely recommend him and your dealership. I am also very impressed with my new car. This has been a great experience for me. Thank you Mitesh and Bob Howard Hyundai!

bhayes3

Jun 24, 2016

Beautiful automobile and priced right. I was treated with respect and it appeared that Ross wanted to make me happy with the product. Never were they pushy not put out by what I wanted not what I expected. They picked a program that they thought fit what I was looking for and it fit. I will most assuredly be a return customer.

justin19

Jun 24, 2016

I found that the sales staff very professional and helpful. They were able to find a price that worked for me for the vehicle that I wanted. I test drove and sat down to deal. I was very happy with the way I was treated.

tmunk32

Jun 24, 2016

Have been looking for the vehicle for a year finally got what I wanted with good interest rate. Everyone at dealership was very nice. Would recommend again

aaron.larsen

Jun 23, 2016

I had just been burned on a deal with the Del City Automax dealership. We had a signed deal with the managers initials but when it came time to write up the actual contract, they said they had made a mistake on the offer and said it was going to cost us an additional $1000 dollars. We got up and walked out. I called Bob Howard and worked out a deal over the phone for a total price I was willing to pay including ALL fees. When we went to get the car, they tried to add a $399 documentation fee. I refused and told them our original agreement had included all fees. They finally agreed.

karen.swopes

Jun 22, 2016

Pleasant experience purchasing a new car. Would recommend this dealer to anyone looking for a good experience in buying a car. High quality vehicles for a fair price.

oliviahakim

Jun 21, 2016

Paul and Chris were really professional, great, and helpful. I would recommend friends and family to go to this dealership when buying a Hyundai car.

mhenry528

Jun 18, 2016

Was straight forward and really came through for my family for this purchase. Did really good job at keepin my girls entertained them through the entire experience.

gregory.hinson

Jun 17, 2016

Very good experience and very friendly service. They were quick in getting back to me with prices and able to work with me and hit my number. Would definitely recommend to others.

hillarypauletto

Jun 17, 2016

This was overall the best experience all the way through the car deal. Staff was very informative and friendly and I wasn't sitting at a car dealership for hours.

garybabuschak1989

Jun 15, 2016

Very friendly staff, every one was very personable. Especially the salesman Kenny Shultz. I have referred more than three eople over there so far, and plan on referring more.

anneturner5

Jun 13, 2016

I had a very pleasant experience with the dealership and my salesman. They rushed up the paperwork on my title so I could get out of town for the summer.

lancehatcher28

Jun 12, 2016

Great service car is great well worth the time and effort. Will return for further purchase and services. Very nice staff from top to bottom thank you

austin.r.mcdonald

Jun 10, 2016

Very friendly and knowledgable. Got me a good deal on the car I wanted. Paper work and finance was quick and got me out to my car. Ready for me by time I was done. Thank you for your deal and very friendly staff.

greg.the.pharmer

Jun 10, 2016

Went with a friend who was going to look at a Santa Fe. Had no intentions of buying a car for myself. Saw the Veloster and fell in love with it. Our salesperson was extremely friendly and very knowledgeable about the car. As it turned out, my friend and I both bought a Veloster. The cars were not available on the day we bought them, so loaners were provided for us. The cars were delivered a few days later and Delano showed us both all of the features on the car and synced our phones to the entertainment system. Overall a fantastic experience! Hopefully won't need another vehicle for quite a long time, but if I do will definitely buy from this dealership again.

tessa.ryang

Jun 10, 2016

Thanks for everything Delano and crew. Very kind, helpful, good after service. Pride in product, good financing options, professional. Will refer (already have referred) friends in future to dealer.

iceman1_73160

Jun 9, 2016

Kenney, my salesman, was very helpful in getting me the car I wanted for the price I was willing to pay. I would recommend using Bob Howard to anyone looking to purchase a new Hyundai.

jacobwinter_13

Jun 4, 2016

Good experience and friendly staff. Didn't pressure me to much into getting a car. Was able to get a price I was happy with. Good people. I like tacos.

c.grantwells

Jun 3, 2016

I feel like I paid way too much and should have been offered a better deal. When I checked other prices from the same dealer and similar offers online, and checked the TrueCar ratings, I feel like I got totally ripped off. I won't be recommending this dealership to anyone unless they can fix the situation.

trodecke

Jun 3, 2016

We were not the typical customer coming in looking for a new vehicle. We presented many challenges to the sales and finance team. At no time did anyone there make us feel like a second class citizen. In fact, it was quite the opposite. We were given just as much time and attention as anyone else in the dealership. The overall experience was very pleasant and the outcome was more than we'd expected.

viviangescoto

Jun 3, 2016

Ross was great! they were straightforward, didn't waste our time and felt like they were trustworthy. I got the car I wanted, very close to my price range and the process was great!

jagernikki0601

Jun 2, 2016

Loved my sales man I would send people to Ross any day i really feel like he was a amazing sales man and is making sure i am very happy with my car! The only down fall is the General manager is not so friendly and doesnt keep his word and will not call me back when he promised to take care of the only issue i had with my car.

B. Robertson

May 31, 2016

Had a great experience, the salesman was helpful and we felt like we got a great deal.

bethdwyer87

May 31, 2016

I am not one to normally write reviews, but I still cannot believe the way I was treated yesterday at this dealership. I had been talking to Brandy all week about coming to look at a specific car. I called early in the morning, spoke with Courtney and told her I was coming today for the Mazda CX-5. She said it was still available. Brandy called me around noon and I told her I was leaving Wichita in ten minutes and I would be in OKC around 3pm to see the vehicle. She told me she would have it pulled around to the front so I could see it. I texted her when I was 30 minutes out and told her I was almost there-- be there in 30 minutes. Not only was the car not pulled around to the front, BUT IT HAD SOLD! No one had the decency or common courtesy to tell me or save me the trip. They knew I was coming from out of town, knew that I was having trouble getting there because I am caring for my parents who were recently hit by a drunk driver in a motor vehicle accident and they are now handicapped. It was like they didn't care. They wanted me to come anyways because I appeared dedicated, to see if they could still make money off me on a car that I was not interested in. As I am currently writing this review almost 24 hours later, they still have the vehicle online saying it is available for sale. I don't understand and I feel completely lied to and disrespected.

rawhite1949

May 31, 2016

Well, what can I say that hasn't already been said? My oil/filter change went off without a hitch. Perfectly done (I check afterwards, for spills, drops of oil, etc.), no issues. Enjoyed the friendly atmosphere and professional demeaned of the staff. The ENTIRE staff! Five star service.

Ms. Helton

May 30, 2016

Jared assisted me in the sale of my 2015 Hyundai Santa Fe. He was very polite and professional. I am enjoying my car very much and I am getting great gas mileage. I would recommend Bob Howard to everyone. I had a fantastic experience.

vgtwining

May 29, 2016

If you purchase a car here, definitely ask to work with Kazem. He is one of the most polite sales people that I have ever worked with. There are definitely some sharks at this dealership that will try to push you into a car just to make a sale - but Kazem is not one of them. Kazem took the time to understand what we wanted and let us test drive several vehicles until we were happy. Be careful with the finance department - they will push hard on you. They also made multiple mistakes on our Title form, requiring repeat trips back to the dealer to get it fixed. It would be best to walk in with a pre-approval from your Bank or Hyundai directly, to avoid the 10+ inquiries on your credit.

simmbob018

May 28, 2016

Our favorite part about Bob Howard is the service department. Always courteous and professional. The staff makes you feel at home and always wants to makes sure your visit met your expectations

barbee369

May 27, 2016

I Love my new car. It drives great. Good gas mileage. Lots of room. Pretty color. Drives real smooth. Now just trying to figure how to pay for it. Just kidding. LOL

bmbmcintyre785

May 27, 2016

Salesman with the leadership of good management. Both salesman and manager were attentive to my needs. All my concerns were met and well taken care

tlordon

May 27, 2016

awesome staff, got me a trailer hitch and while its installed let me use used truck (what i asked for) could not ask for better experiance

acer19

May 20, 2016

Jared showed a complete understanding of all the features and benefits of the 2017 Elantra. I have no doubt that he has the same knowledge of the entire Hyundai line. Jared went over all the features of the vehicle and made sure I had a good understanding of how everything worked.

lroby

May 20, 2016

As a first time new car purchaser my experience was made very simple. We were able to successfully negotiate and leave with satisfactions of the payments. The car is exactly how I wanted it to be and this experience has made me very happy.

mikylikes

May 20, 2016

Totaled or 2003 Santa Fe and had to get a new car and we went with a 2016 Elantra because it fit or budget. Love the car and had a good experience at Bob Hyundai during the purchase. I recommend the dealership to anyone that wants a good deal.

nch2nd

May 20, 2016

Over all I had an excellent experience at this dealership. Paul Jensen and Doug Cambell were extremely helpful. I personally thank both of them for all the help they gave me. In my way of thinking they both went the extra mile. I would definetly recommend them and this dealership to anyone who is looking for a new car.

ebinicole

May 19, 2016

Sam is a great representative for the Hyundai brand and for the dealership. He was very knowledgeable about the car and made the whole transaction very pleasant. I will refer him to any of my friends looking to buy. Everyone at the dealership was friendly and courtesy.

kwilson6974

May 17, 2016

Very good experience. Located vehicle we wanted quickly. Vehicle delivered clean and in a timely manner. Received a fair price and salesmen were knowledgable and professional.

Debra McGee

May 16, 2016

Ross Barton was a great salesman that made buying a car a great experience this time. Service was friendly and fast, and I would buy another car from both Bob Howard Hyundai, and Ross Barton.

ppdavani

May 13, 2016

I just recently bought a Hyundai Elantra 2016 from Kazem. He did a great job. My best car buying experience to date. They were friendly and helpful and not too pushy. Excellent experience for trade and buy new car.

redbrn3588

May 12, 2016

Cody worked with us and did everything we were expected and more we recommend him to anyone and the manager wasn't too bad a little persistent but that comes with the territory

glsautter

May 7, 2016

I was very impressed with the friendship in this Dealership. Everyone was present, greeted you with a smile, and very professional. Mr. Smith did an excellent job of explaining the features of the Genesis, and provided excellent information, during our test drive. He also spent time explaining some of the information in the Owner's Manuals and other material. More than enough to get me started driving the Genesis on my own. He is an extremely professional man, while being very friendly, at the same time. I had several requests and he provided those requests. I called back to the Dearlership to asked Mr. Smith some questions and he always provided those answers. He has called me several times asking how I liked the car and if I had any questions on its operation and controls. Also, Mr. Ferguson came over and introduced himself, while Mr. Smith was completing some paperwork. Again, very professional and friendly. We had some worthwhile business and social discussions.

jimchand77

May 7, 2016

Cody Waddle was a great salesperson. He really took the time to make sure I got the vehicle I wanted and showed me all the features of the car. He took the time to even compare the competitor car I was looking at and was able to show me the pros and cons of each vehicle. At no time did I feel that I was in any way pressured to purchase a car from him....he simply showed me the features and helped me make the decision for myself with all the right information to make an informed choice. I simply love my new Tuscon and I would not ever have considered a Hyundai had it not been such a pleasant buying experience.

kellieshelley

May 7, 2016

Great customer service, got me in the vehicle that I wanted. It drives great and seats the amount of people to suit my family. This is my second car I've purchased at this dealership. Would recommend them to family and friend.

COD

May 6, 2016

Been the best buying experience I've ever had thank Delano McCoy and Jared. Awesome awesome thank you. Keep up the great work.Job well done.You are true Lions.

garrett.block

Apr 30, 2016

I thoroughly enjoyed my long, but helpful experience at Bob Howard. They were very patient and deliberative in providing me with several options that fit my needs as well as my wants. Jared explained everything very well and even supported me in setting up insurance. The finance office was supportive and very clear with all information regarding my purchase. I would highly recommend Bob Howard Hyundai to anyone who needs a new or even used car.

vallearmstrong

Apr 30, 2016

Excellent service, showed me everything about my car, Provided me with respect, great customer service and support, I recommend my family and friends too Bob Howard, and refer Paul Jensen, for his salesman provide me with the respect, knowledge and experience. I truly appreciate the service he provided, give him a 10 for his work at Hyundai Sincerely Valle Armstrong

jmroberts1

Apr 29, 2016

Very friendly, honest and always accomodating. I've purchased four Hyundais from this dealership and will continue to do so in the future. I'm always happy with my deals from Bob Howard.

jpwetzel

Apr 29, 2016

This very well may have been the best car buying experience I've had in my nearly 60 years of buying cars! The entire staff was friendly, professional and on top of the subject. I feel I've made a very good purchase of the exact vehicle I needed. What more can i say buy thank you to Ross Barton and the rest of the staff at Bob Howard Hyundai!

jsn48

Apr 26, 2016

"The salesman was excellent and did his best to save the sale when it was clear to me that the vehicles I wanted to buy were mis represented on the Internet. The price online not only included discounts that customers may not qualify for but they had added tint and corrosion add ons which drove up the price of the car. I was prepared to walk in the door pull up the add on the website and say ""give me that one for that price you advertised"" we ending up feeling cheated and tricked leaving the dealer when we ended up having to pay more than advertised. Although I did buy the car, I would not recommend this dealer to a friend for this reason."

sirshunky

Apr 22, 2016

I was greeted fast and made to feel right at home. The price was more than reasonable and the employees were eager to see the deal completed successfully.

jeremymartindale

Apr 21, 2016

Thanks for the perfect car and service, you guys rock! I could go on with my satisfaction! Never in my life have I ever felt so confident in a dealer.

kevin.le-1

Apr 21, 2016

They have the best selection of Hyundai's in the state with a really friendly staff! I would definitely recommend friends and family to visit if searching for a cheap, quality car.

jamcguffee

Apr 19, 2016

My overall experience was wonderful. I was greeted while I drove into the dealership. I felt like helping me was priority, and not high pressure.

rawhite1949

Apr 14, 2016

Don't take my word for it. See for yourself. These guys are real PRO'S!!!! Been going there since 2011. So has my entire family. You feel good driving in, you feel good while you're there, you feel better when you leave, BECAUSE, you are confident that everything was done correctly, FIRST TIME!!!! And it is!

lfdumas

Apr 13, 2016

I'm a man of few words---I plan to buy my next Hyundai at Bob Howard Hyundai because of the excellent experience I had with my purchase

thomasaikman

Apr 13, 2016

The sales people were very courteous and knowledgeable. We wanted to finance through our credit union and we were not pressured to use your financing.The salesman Kazem called to check on how well we liked the SUV which we thought was exceptionally thoughtful.

adttucker71314

Apr 12, 2016

My wife and I just purchased our second new vehicle in our 45 years of marriage. Shane Smith and the rest of the staff at Bob Howard Hyundai made this experience a very positive one. We didn't feel pushed or coerced to buy a vehicle that we didn't want. Our salesman, Shane, was very knowledgeable of the vehicle and very clear in his explanation of its features and options. We felt that we were treated fairly and purchased the vehicle that will fit our needs.

liske03

Apr 12, 2016

Great experience as always! We service all four cars we have purchased here in the last 3 years. All four experience were great for us. We will come back when it's time for a new one!

mischionmurphy

Apr 10, 2016

Professional and unmatched customer service. I left feeling accomplished and well informed about my purchase. As a first time car owner, I had no fears or misconceptions after my experience with Bob howards hyundai.

heatherinhd

Apr 8, 2016

I'm very glad I went to Bob Howard Hyundai. Shane was very helpful. He showed me the Veloster and I love it. I definitely recommend me friends and family to see Shane at Bob Howard Hyundai.

katfish72961

Apr 5, 2016

Exceptional very friendly and very honest clean offered something to drink an talked about things in life that we both enjoyed made experience very memorable

rawhite1949

Apr 1, 2016

Already said enough. Please see comments elsewhere. If I write any more glowing remarks about this dealership, you will have to widen the doors so their associates can get their bulging heads inside the showroom.

jones.leaann

Mar 29, 2016

We traded in leased sonata for new 2016. no issues with dealer or sales staff. Exact what we asked for was what we received. Service after the sale has been great too!

shawna.roper

Mar 28, 2016

My sister and parents have both purchased vehicles from this dealership. Looks like it has become a family affair. It was a pleasure to work with the entire staff especially Chris, Doug, and Sam! I will definitely recommend this dealership and especially these guys!

townsend.amy

Mar 25, 2016

I was pleasantly surprised with buying my Hyundai Elantra I usually don't like going to car dealerships because of the high pressure tactics but I had none of that I loved this experience.

g_martin

Mar 22, 2016

finance was quick with all the options, let you know what the options were on paper(you could see them and exactly what you can do)

econner0

Mar 21, 2016

I went to four other dealerships before I came to this one and as soon as I walked in I was greeted and found the right car at an excellent price the entire staff was very professional and their is no other place I went that treated me as well as these guys I HIGHLY recommend BOB Howard Hyundai

keelingchristina

Mar 21, 2016

I hate spending time at dealerships. Ross and Chris valued my time and met my needs over the phone so I could spend minimal time at the dealership. Thanks!

nathanielslovinski

Mar 21, 2016

Was a great day with bob howard delano helped with anything i needed and will deffinetly be returning and referring people to come here great company

patrice.cason

Mar 18, 2016

It was a pleasure to buy my new car from Bob Howard. My salesman was polite and knowledgeable about the vehicle I was interested in.

kdowensby

Mar 14, 2016

We were greeted as soon as we got to the dealership. The salesperson listened to what we wanted and seemed very knowledgeable about the vehicles that were being sold. I am very happy with the service we got here and will probably be back in about 2 years to buy our daughter her first car!

ads0

Mar 11, 2016

awesome! Jared and mike ferguson are the best! I was a lot of trouble because I kept changing my mind on what I wanted, they were very patient and wanted me to be satisfied with my selection,

andreagriggs

Mar 11, 2016

Ross Barton is very knowledgable of the products he sells. Very professional and thorough when explaining all the assets the car offers I have already recommended Ross and the dealership when discussing my new car

bigdaddyengel

Mar 11, 2016

If you're looking for a new vehicle I would highly recommend you go to Bob Howard Hyundai. Their professional staff will get you into a quality vehicle at a great price. Our salesman Ross and finance man Chris were top notch. Hassle free car buying.

clpowers74

Mar 11, 2016

It was an excellent experience dealing with Cody and Doug and will recommend anyone I know to purchase their next vehicle from Bob Howard Hyundai.

okieham

Mar 11, 2016

Everybody was real nice and easy to talk to. Real relaxing wasn't stressful or uncomftable at all. Thanks for all the help and everything that the deal ship did to make me happy.

roxanneherbert88

Mar 11, 2016

When you have the right staff helping you, it makes car buying a lot easier. Kazam listened to my needs and helped me in any way he could.

stevejevons01

Mar 11, 2016

The car salesman greeted me when I pulled up to the dealership, and I thought here we go. But much to my surprise all he said was if I needed anything just let him know, so I asked about the elantra and he asked what color and some other questions about the car i wanted and led me right to the perfect car. 3 minutes tops. I told him what I could afford and he said we should be able to get it for that.

RYANMONTANARI

Feb 20, 2016

Shane was very attentive and made sure that everything was taken care of. I appreciated their patience and honesty, which led to a good car buying experience.

MKOUTLAND

Feb 12, 2016

From start to finish, everyone was professional and personable. Will definitely return for both personal and fleet vehicles in the future. Would absolutely recommend to others.

DICKIE1871

Feb 8, 2016

Best car buying experience ever..I have had horrible experiences in the past...the thought of buying makes me ill.I have found my forever car buying home..Thank You so much for an amazing experience.

LAWANDABURKE4

Feb 8, 2016

Very professional and thorough. Clean business. Made comfortable and offered a beverage. Did not rush when explaining and helping set up features. Overall very satisfied.

SKYLER_MCCONNELL

Feb 1, 2016

Will come back great people and a great environment everyone was so helpful and the process took no time at all overall in the future I would come back to this location for further purchases

JANDERSON1

Jan 22, 2016

Doug and Erick were great to work with. I had a pleasant experience buying my new car. I have bought other new cars before and the experience wasn't so pleasant.

KATIESANDERSOSU

Jan 22, 2016

Samuel Clay was amazing. I felt like he really listened to my needs and got me the best deal possible! It was a great buying experience!

HEATHERVASSAR7

Jan 21, 2016

Bob Howard Hyundai exceeded my expectations and I was very satisfied with my car buying experience. I will return when my family is in the market for a new car.

JEFF.OHAIR

Jan 21, 2016

we were looking for a 2016 Tucson,after looking at all the dealerships, online, Bob Howard had the most favorable reviews and pricing.We chose to go there,they were very friendly,helpful and knew a lot about the vehicles. The dealership was running a end of the year sale and we were able to get a great price on what we were looking for! I was very impressed with the Service Dept.,Cory was very friendly and easy to talk too.

LAURIJONESRN

Jan 21, 2016

Listened to what we needed and wanted and got it perfectly correct! Great job. Bob Howard Hyundai is MY dealership. Second vehicle purchased and won't be the last!

LWALTERS3993

Jan 18, 2016

Shane did a good job explaining everything to me. This was replacing my other Genesis. Good group of guys, Shane does a wonderful job of helping me out from time to time, most of this new technology is hard to understand but Shane did a great job.

NABIN5S

Jan 15, 2016

Great customer service and reasonable pricing helped me make my choice for my first car. It was a hard decision for me at the beginning as I was unfamiliar with car buying experience, but Shane helped me clear out all the confusions I had and I really enjoyed the test drive and finally decided that this was the vehicle I wanted.

SHARRIS2300

Jan 15, 2016

Best place to buy a car, Shane is an awesome salesperson, he will make you feel welcome the entire time. The management is funny and the whole experience was quite relaxing and would recommend it to anyone looking for a car.

J.D.CALLISON

Jan 14, 2016

BH Hyundai is at the top of the list for new vehicle purchasing. These guys know how to take care of customers and exceeded my expectations.

HIENTRAN9573

Jan 7, 2016

Shane did a good job. He got me out of my old sonata and into a new one that had more features than I use but my kids love.

JACOBSJL88

Jan 7, 2016

Excellent service when I walked into Bob Howard Hyundai, was greeted immediately and put with a car salesmen who is a former Marine. Helped my wife and I out and even promised to help her with the vehicle service while I'm gone for a year. I would defiantly recommend this dealer to my peers.

TOFUTTI50

Jan 7, 2016

I've never experienced such professionalism and care than what I received at Bob Howard Hyundai. I feel very confident that I bought the right car from the right dealership. Salesperson, Shane Smith, was patient, attentive and extremely knowledgeable and has called me to make sure that I am still happy with my purchase. It is a wonderful feeling to know that I have an entire dealership behind me...willing to assist me whenever I need my questions answered. Outstanding!

RIVERSTAT32

Jan 4, 2016

Thank you bob HOWARD to give me a great price on my car. I drove 2 hours to the dealership and got my car for the price that was listed on the Internet. Salesman Very professional and friendly during the process.

KA12

Dec 30, 2015

By far the easiest car shopping experience I've ever had. Will definitely go back to them for new buy and the most important thing, they made me proud, so proud in front of my mom and dad. You all are the best ??

MARKHDRAY

Dec 30, 2015

Cody was an excellent salesman. Very easy to deal with in every way. Thought our experience in purchasing a car with Bob Howard was exceptional, wasn't pushy nor tried to get us to buy a car we were not interested in. All and all a very nice dealership. Thank You!

CAROLYN.M.SHORES

Dec 29, 2015

Cody took great care of me finding me the perfect car at the right price.The manager was great tooVery impressive Thank you for all your help

TEDFUQUA

Dec 26, 2015

Ross worked very hard to fid the right car for my wife.i had a hard time finding the dealership my gps had me on the wrong side of the hyway

FREEMAXFROMJP

Dec 16, 2015

Great experience with honest feedback. Sales rep answered all questions and was patient! Provided us the opportunity to test drive several vehicles. Also provided us key features for each vehicle.

WRIGHTDIANA98

Dec 16, 2015

I Bought a new Hyundai Tucson at Bob Howard Hyundai. The Car is really nice. Sales Person Jared was excellent. He explained and helped me to buy this car. the service is really good. the customer care is excellent.

HAYES.LEO1

Dec 14, 2015

Cody and Shane did a fantastic job of finding me the right vehicle. I did quiet a bit of research online and they were able to fill in the gaps with all the knowledge they have. Great experience and will definitely refer everyone I know to them.

P.FORDYCE3016

Dec 11, 2015

Cody and Shane did an amazing job of getting me the car I was looking for. They skillfully navigated all of my questions and found the perfect vehicle I needed.

RBLASSINGAME

Dec 8, 2015

Thank you for all the knowledge in the questions we threw at you.The whole dealership staff was there to help in any way.thank you all.

DCROFT4

Dec 4, 2015

I just purchased a brand spanking new 2016 Hyundai Tucson Limited from BHH. From the moment I drove onto the BHH lot to walking in to the pristine showroom, everyone I interacted within the car buying process was first-rate! Cody Waddle and Shane Smith expertly and intelligently answered all of my questions about the different vehicles I was interested in. This has been a great car buying experience. I will recommend BHH to everyone I know!

JASJACK04

Dec 3, 2015

The staff was very friendly and found a way to meet all of my needs. I didn't feel pressured to buy from them. They were very knowledgeable and were able to answer all of my questions.

AJJM464

Dec 1, 2015

Ross Barton sold us 2 cars in the last 3 months and was patient, fast and friendly an we are very happy with our purchases....

LULUGREENWOOD

Nov 27, 2015

Overall it took too long in the dealership. We previously filled out information hoping to speed up the process but were still there several hours. The staff was friendly and personable, we had no complaints where that was concerned. However we had to come back once and they had to come to us once because of mistakes/confusion in regards to the financing of our vehicle. This was very frustrating.

Lloyd Stevens

Nov 25, 2015

Met all my needs, very attentive to my needs, I would recommend this dealer. Time spent at dealership was both productive and enjoyable.

STARS629

Nov 24, 2015

This is my first purchase of a brand new vehicle. I thought the overall experience would have been great. However, Im not satisfied at all. My car was NEVER detailed. That includes when I first bought it and after it was repaired. I had an appointment scheduled to bring my car in to be repaired. That was a hassle. The salesman, who I bought the car from and set the appointment up with, wasn't there and no one seemed to know I was bringing my car in. I waited an hour, if not more, to get things taken care of and drive away with a loaner car. The service department however, was very nice and helpful. The salesman upfront has made this experience less than satisfying. I would think Hyundai would have higher standards than this after a sale.

DJGSPOON66

Nov 23, 2015

IM NOT GOOD AT TIHS PART I LOVE MY CAR AN ITS WAS AWESOME IS THAT GOOD AND THEY WAS NICE TO ME MADE SHORE I WAS HAPPY WITH THE CAR AND I AM BUT I MISS MY FRIST ONE

LEIF0

Nov 23, 2015

Very satisfied with the service, I will be back if I need any further purchases in the future. I was greeted at the front door and shown exactly what I wanted and not rushed into anything.

carissamelanie

Nov 17, 2015

I've never bought a car before. Me and my mom pulled into BHH and immediately were welcomed. The service was great. everyone you passed was nice and I even got a few high fives. I would recommend going here for your next vehicle purchase!

PICKUP446

Nov 17, 2015

Great place to buy cars from and I'm definitely telling my friends and family about it! Very professional and friendly place. I didn't feel pressured during the process what so ever!

Gabriel Dirmeyer

Nov 14, 2015

Mr. McCoy was extremely helpful. He found us what we wanted, and went out of his way to take care of us.I will be back, and refer my friends.

KDAISY2112

Nov 11, 2015

My experience at Bob Howard Hyundai was the best car buying experience I've ever had. The sales staff was friendly, accommodating, and helpful, but not annoyingly pushy.

C.SMITH01

Nov 8, 2015

From the time we arrived at Bob Howard Hyundai it was a timely professional experience. From the large selection,to friendly knowledgeable people. Definitely a big consideration when shoping. Thank You for that experience.

BRITTOND1990

Nov 6, 2015

Great experience! Kazem did a great job on showing me all the models of the Sonata! I will definitely recommend this dealership to friends! Great experience! Kazem did a great job on showing me all the models of the Sonata! I will definitely recommend this dealership to friends!

3TOASTCRUMBS

Nov 5, 2015

Great experience and glad I went there for my new car, my salesman Ross Barton was excellent and found me a car in no time!

JUANITA0

Oct 22, 2015

was very well pleased.we would recommend this dealership to everybody.we had excellent sevice. we were not pressured are hurried in our purchase. Everybody was very friendly and nice.

OK_DAVE_41

Oct 22, 2015

I had read reviews and stats on the 2016 Hyundai Santa Fe and had narrowed our vehicle search to the Santa Fe and two other brands. I'm glad we went to Bob Howard Hyundai first! I kinda new we'd find a well made vehicle that would meet our needs.., what impressed my wife and me was the way the people at Bob Howard treated and helped us. Nothing pushy.., just a pleasurable and professional experience with the kind of people it was easy to trust and like. We're happy!!

CHEFGREGORY1

Oct 19, 2015

This survey seems to be longer than that process of buying the car. Not really but everything went just fine and I don't have a need for more wording.

BRENT_LY_RAMIREZ

Oct 15, 2015

I have already recommended a person to go to Bob Howard Hyundai to buy a vehicle and I most defiantly will be buying my next car from here.

JAYLAURAEDENS

Oct 14, 2015

everything we expected and the right price. Thanks to a great dealership. we will recommend it to others looking for a great deal on a hyundai

TEQUILAGARRETT1

Oct 9, 2015

Great job getting us in the car we needed thanks for the great customer service. I will recommend you to my friends and family. Thanks

STUNNAS_07

Oct 7, 2015

Had a good experience at Bob Howard Hyundai. Good customer service and assistance. Everything explained well and full tank of gas. Friendly employees. Thank you.

KW23333

Sep 29, 2015

Cody, my sales person was great, in fact everybody at Bob Howard was very friendly. I felt no pressure. I will definitely return for any future car buying needs.

SISSNEY50

Sep 28, 2015

I liked the salesman he was very mannerly. Very helpful and was very kind, I would ask for his help the next time I went there to purchase a vehicle.

VABEACHDJ2001

Sep 28, 2015

Normally, buying a car is like pulling teeth. No one likes to do it. However, this was a pleasant surprise from start to finish. I would encourage anyone he was looking for a car to try this dealership.

BNUMBERLWIFESL

Sep 25, 2015

I had agreat shopping experience. Ross turned my bad day into a fantastic day after my other car was totaled. Will highly recommend people to check you all out

WILDOKROSE

Sep 23, 2015

Sitting in the service center when Sam casuslly came in and started chatting with the 3 of us that were there. Asking about our vehicles and if we had thought about getting a new vehicle. I had a Chevrolet Impala which i loved but my needs had changed and i indeed had been thinking about a Santa Fe for road trips with my 14 year old tournsment softball player. I felt very comfortable and unpressured in the negotiations for my purchase and my whole family loves our new car!

KELLEYLKING91

Sep 21, 2015

I loved buying my car from here. I felt no pressure. The sales team was very direct and didn't play games. They got me into a great car with a great deal!

CHUBSTERMCDOOGLE

Sep 19, 2015

The salesman that helped me, Shane, made me feel like I was making the right decision. He called me the following week to make sure that I liked everything about the car.

CYNTHIA.M.GARCIA-1

Sep 12, 2015

I went into Bob Howard Hyundai with a specific vehicle in mind. As soon as my husband and I got there, we were greeted and shown around by the general manager himself until a salesman became available. Our salesman was Ross Barton, and I told him what I was looking for. He let me test drive the vehicle I had initially wanted.After the test drive, I changed my mind about the vehicle, and he didn't mind a bit! He helped me find a car that was right for me, that fit my needs and my style. He was very honest when we started talking about pricing, and he helped me figure out which vehicle features were truly important to me, so that I could get my price where I wanted it to be. Ross definitely took care of us!

nashcarey

Sep 12, 2015

The first encounter came online. I saw a Corolla I liked and inquired vie email. They called me shortly after to speak with me. It was ok at that point, I spoke with a guy who's main process seemed to bring me into the dealership, but I expected this since I have worked as a car dealer and kind of know the process. They can't help much, because if they do they run the chance of disappointing someone with conjecture. They told me that they have had a good day, and that if we got in there the sales manager would be more apt to take a deal. He told me to ask for George Bell when I arrived. After spending the day at multiple dealerships I told my wife and kids to get in the car, and let's do it. The prospect sounded promising. When I arrived, there was a sales man sitting outside and he was so eager to claim me as his customer he was at my car door and writing the vin off my jeep before I even had a chance to get the kids out of the car. I explained I was here to speak with George Bell and that it was his work that brought me in here. He explained that he just stepped out and was not available. I was reluctant to start over as I have built rapport with someone already and this guy seemed extremely pushy. Instead of taking me to his inventory of cars, he took me to his desk. I tried multiple times to explain exactly my circumstances, what I was looking for, what I needed, and why I needed it. He proceeded to not answer my questions, try to get me to fill out credit apps in my wifes name, and even give my social security number. I told him I will not be on any credit application so it is not needed. He told me ok, and left it alone. Then, it seemed he went to the desk to run the credit application. At this point, we didn't care, we had a good idea of what we wanted already and if he wanted to push through a canned, untactful and crappy system, he can, as long as I get what I need. Then, he came up to me after waiting about 15 minutes, and insisted they needed my social security number. I told them, he didn't need it as I am not an applicant. He said, because the Jeep we were trying to trade in is in both are names they DO IN FACT NEED IT. I told him he was wrong, and that he was being shady. He then tried to tell me that my 4 and one half years in the car business doing what he does is no match for his 10 years. At that point I told him, we were done. He tried to back track and tell me no SSN number would be needed, however the damage was done. They were doing what many dealers do and trying to run two credits to see if they can get me a better deal, but not telling me they were doing it. It is ILLEGAL, UNETHICAL, AND SHOULD ANYONE GO THERE, BUYER BEWARE.The person who tried to pull this and his manager who looked upset that I didn't fold and just give into their request NEED TO BE FIRED BEFORE THIS PLACE IS WORTHY OF ANYONES BUSINESS. I never even had a chance to look at a car and all they did was waste my Saturday evening.

PHXIKNIGHT2000

Sep 12, 2015

I have no complaints with my experience. I knew what I wanted when I came in and they worked with me to meet my need.

CCCGFORCE

Sep 10, 2015

We Got there and left with a car with the internet pricing out the door as advertised . We had called ahead and were pleased with that. NO additional fees except titling fee of $10.

TERICA81

Sep 10, 2015

My experience was very painless. I knew the vehicle I wanted going in that day and Ross was able to help me get into that vehicle.

GISTWANG

Sep 9, 2015

Almost everyone talked about Ross, but I just want to say Josh Mills is a young salesman but professional. Without his assistance I may go to another dealership to buy my 2016 Santa Fe SE.

Todd Thomas

Sep 8, 2015

Recently purchased a brand new 2015 Veloster from Bob Howard Hyundai. And I 100% love my new car!!!!! It was absolutely the best buying experience that I've ever had the pleasure to experience. The Sales Rep that helped me with the process was Ross Barton. He was phenomenal in all aspects of the sale!! Knowledgable, courteous, upfront, outgoing, respectful, and went above and beyond what I expected any salesman to do. If I had to go through the process again I wouldn't change any part of it. The staff and Ross made my buying experience the best I've ever had. I would recommend him and Bob Howard to all of my friends and family in the market for a new vehicle!!!

LARRY.CLARK2

Sep 7, 2015

My wife and I went to Bob Howard Hyundai to look at and test drive the Genesis. I had been doing some research on the car and initially was looking at a lease. After driving the car I was hooked and decided to buy the car outright. The sales staff was very helpful and I highly recommend Bob Howard and the car itself.

REDDIRTRN

Sep 7, 2015

great experience, great staff, customer driven. Did what they could to narrow down exactly what I needed. Salesman was just incredible. He is really sharp and very thorough

WILLIAMS.JC

Sep 7, 2015

Financing and warranty was explained in great detail, car features and what would fit in my budgeted price range went well. Was offered many different financing options and a great aggressive finance rate much lower then my previous car. They worked with me on trade in vehicles and money down options to reduce out of pocket expenses and to get me to a decent targeted monthly payment. All the vehicle accessories and options were explained thoroughly and politely to where they were easy to understand. I was introduced to the service manager and department employees everyone was friendly and welcoming. Over all experience with all the staff was delightful and friendly. Had a great car purchasing experience have already directed a few friends there and had an awesome time. Definitely will be back in a few years to upgrade.

JAMES.TALLEY24

Aug 30, 2015

Great service and experience overall with Gary and the dealership. Happy with my car and will definitely recommend friends and family to pay them a visit.

TSTONEBRAKER82

Aug 29, 2015

Definitely worth a visit, even if it's a used vehicle you're looking for! They're a great place to shop and extremely knowledgeable! Love the staff, even in maintanence!

ANNA_SEIFRIED

Aug 28, 2015

I have purchased two cars from this dealership over the past two months. My first car was rear ended and totaled after only 17 days. I could've bought my replacement anywhere but choose to return because I loved my original car and because we were treated right. I would definitely brag about my experience(s) to my friends and family.

KIMBERLY B.TURNER

Aug 27, 2015

Everyone was nice and professional. Kazem the car salesman was patience, kind and helpful. Doug was honest and gave me the best deal ever, Awesome guy. Marshall explained everything to me step by step and he took his time, when I had a question he answered and I felt very comfortable IT WAS AN ABSOLUTELY SUPER EXPERIENCE AND I AM SO GLAD I CAME HERE. THUMBS UP TO ALL OF YOU GUYS. GREAT JOB!!!!!!!!

PRATEEKBGOEL

Aug 20, 2015

The dealership is very dishonest. They did not file my application for "Recent college grad" rebate when they were suppose to and cost me $400. Changed the value of my trade in at the time of delivery while previously agreeing to a certain price. Made me pay the difference or asked me to bring the new car back. Called Hyundai care center and they were unable to resolve any issues regarding to sales. Ross Barton is a very good sales person, but everyone else at the dealership is very unprofessional and dishonest.

MDKENNEDY55

Aug 15, 2015

Everyone from Management to Finance to my Sales Professional were very helpful and friendly in answering my questions and making my purchase of my 2016 Elantra Value Edition stress-free and enjoyable.

MESMERALDA259

Aug 14, 2015

I went in and didnt know anything, this was my first time buying anything on my own. I want thank hyundai for its GREAT customer service!

pstala

Aug 12, 2015

Best experience I have ever had with buying a car! Ross was our sales person and was so helpful and informative. In fact my son was with me and he ended up buying his first car the same day ! All the staff and service could not have been better.

LARRY.PATTERSON290

Aug 8, 2015

everything was excellent. I would definitely come back to bob howard for future auto dealings.]Perry wilmoth and shane smith we awesome. thank you for your help

THEREALSHERRY

Aug 5, 2015

This dealership employs staff that are friendly and helpful. The purchase took about as much time as you would expect and they are good to follow up to make sure you are completely satisfied. The service department staff are friendly as well. Overall, a great experience with our new vehicle purchase.

Mark K

Aug 4, 2015

I purchased a 2016 Elantra Value Edition at BH Hyundai . My salesperson Ross Barton was very helpful in providing me all the information and pointing out all the features of the vehicle that I chose . The entire staff from management to finance to the salesperson was nothing short of total professionalism. All were very friendly and went out of their way to be helpful in answering questions and explaining all aspects of the sale. This is a great group of folks !! I encourage you to visit them for your next vehicle purchase

JOEYW4545

Aug 2, 2015

My car purchase went well. The staff were very helpful.I will definantly go back there and sent my friends and family to Bob Howard Hyundai in the future.

TTS5151

Jul 30, 2015

Down to earth people! Great deal.. Everything was done by them to make this sale.. So pleased with everything start to finish! Definitely made me feel welcome and so nice.

customer 0725

Jul 29, 2015

We had a wonderful experience. We met with the sales rep Ross and he really took care of us!Thank you! We love our truck!

PUPDYKE5001

Jul 29, 2015

Shane and Delano did a great job in helping me purchase my new Sonata. There was no pressure unlike other dealerships I have been to and the experience there was one for the record books! I would definitely recommend Bob Howard Hyundai to anyone looking for a vehicle.

SUPERDUTY670

Jul 29, 2015

Had a great experience and my salesman Ross was very knowledgeable on his product. He made buying a car seem easy. Thank you and I will definitely buy a car from Bob Howard Hyundai again.

Brooke Broomfield

Jul 28, 2015

I would most deff recommend Bob howard. The peopleWhere helpful and friendly. Ross was my sales person and he great! He didn't pressure me he answers all ofMy questions and really new his product. The whole process went smoothly. Marsha from financing was great as well. He was good with explaining everything to me.

WILKI

Jul 25, 2015

Excellent! Friendly! Customer focused! Will recommend to others. Don't live in Oklahoma so will not use service dept but would if we lived there. Sam was a very accommodating sales representative. Very knowledgeable of the vehicle. Came in on day off to complete the deal!

Gina

Jul 24, 2015

I recently purchased a Hyundai Elantra from Bob Howard Hyundai in OKC on July 3, 2015. My salesman, Ross Barton, was excellent in every way! Couldn't have asked for a better car buying experience.

Brooke Broomfield

Jul 21, 2015

I just recently purchased a Hyndia Tucson. My sales man was Ross and he was great! He really new his product and could answer and questions I had. It was my first time to buy a car and he was really good at explaining the process. I would most definitely recommend this place. The service was good and the people were very friendly.

R_CATLIN17

Jul 17, 2015

My fiance and I had our eye on the Elantra's. We chose Bob Howard and were not dissappointed. Our salesman (Dee) showed us several vehicles at our request to highlight the different packages. We were treated well throughout the entire process and we are happy with our purchase of a new Elantra Limited! We now have our eye on the Santa Fe for our next vehicle and we will choose Bob Howard again!

curtissnoble

Jul 16, 2015

Good service, Shane Smith was the salesman and I have no complaints about the service he has provided. I ended up with the beautiful car I wanted and am very happy with it. I also have to mention Chris in the finance department as well he was very courteous and helpful with the financial issues.Thank you Bob Howard Hyundai.

COLTONFELSTEAD

Jul 14, 2015

Excellent service, never once had an issue. Shane Smith was the salesman and I have absolutely no complaints about the service he provided me. Thanks

Courtieboo89

Jul 11, 2015

I am so aggravated right now. My boyfriend and I drove 80 miles out of our way to see a 06' Sonata, we even called ahead of time. When we got there, the dealer was unprepared. When he got the car out to show us, this car was fair on the outside. The inside looks like a garbage truck threw up all up in it. It was honestly the most depressing car I've ever seen. The guy even tried to sell us 10 other cars. We weren't having it. I will never go back here again.

KABAM4149964

Jul 9, 2015

They made everything simple easy fun it just all came together well I have no complaints I would do it again if I have to just hope that I don't have to my car seems to be running great and I hope that last a long long time.

LKEELER506

Jul 7, 2015

This was by far the best car buying experience I have ever had. I was greeted quickly and friendly, but did not feel like I was being attacked by a committee of vultures, as is often the case when entering a car dealership. I was asked questions to determine which model would be the best fit for my needs and was asked what color I was looking for. The salesperson found a Sonata hybrid in the color I was looking for. We went for a test drive. The salesperson drove first so he could explain some of the features and I could check them out while he was driving. He pulled over into a parking lot and showed me the navigation system and other features of the vehicle. From there, I took over the driving. The salesperson asked if I had any questions, and pointed out additional features of the car. The remaining car buying experience went just as well as the test drive. Everyone at the dealership I encountered was friendly and professional. I would not hesitate to buy another car from this dealership and will highly recommend this dealership to anyone looking to buy a car.

KMPRICEHU

Jul 6, 2015

Thanks to the team at Bob Howard Hyundai who helped me get into a brand new Elantra after losing my last model in the Houston floods. Definitely worth the trip north. These guys worked very hard on a reasonable deal and treated me like family during the quick process. Highly recommended!

pepperjack13

Jul 1, 2015

It was my first major purchase and I was very unclear of the whole process. My salesman, William Snider, walked me through every step and made sure I did not feel rushed into a decision. He got me a great deal on a used Hyundai Elantra GT. The car is great but how I was treated through the process and the deal I got on it were even better. Go see William and you will not be disappointed.

Ladene34

Jun 13, 2015

When you hear the saying car dealerships will "get you" if they can..... This one will. Pay attention to everything you are signing. I was naive. I'm shamed to admit it but I was excited to buy a new car. Should have been a good experience. Please learn a lesson from me and just go somewhere else. when they act like something is a bonus with the car ask how much. I was charged 1,600.00 for a lot of things that seemed like they came with the car. Never once was I told these were extra charges. I now have windshield coverage for 7 years, interior and exterior coverage for 5 years. When I contacted the dealership finance manager he agreed it is dishonest however I did sign all the papers......offered me a free tank of gas. Here it's 30 days later I still have no title in the mail. Of course it's in the mail.

whenhen

May 12, 2015

I took my car in for a severe wear check. The people were friendly and directed me to where I needed to go. They gave me a rough estimate of when it would be done, although they said they'd call me when all the service was completed. I took an hour and a half (longer than the estimated time) to walk around the area, which lacks sidewalks and crosswalks making it quite dangerous for pedestrians, and grab a bite to eat. I returned to the dealership, assuming that maybe there was a bit more damage than I thought. Nope, they just forgot to call and tell me my vehicle was done. The person profusely apologized and took my information right to the payment window where the person in charge of the service went over the inspection line by line. He was very friendly and explained everything I needed to know. I paid what I assume was a fairly reasonable sum, and went on my way. Overall, helpful dealership but they could stand to be a bit more organized.

okentherkys

May 8, 2015

I took my 2009 Hyundai Genesis in for three recalls and a front end alignment. I dropped off my car at around noon; around one the service rep called saying that yes, my car was out of alignment and it would be $104 to correct, I okayed the work. He said it wouldn't take very long and he would call me back when my car was ready for pickup. Two hours later I called asking if my car was ready, the girl took my name & number and said she would have my service rep call me. He called back stating my car was ready for pickup. I go to pickup my car, he did not go over any of the repairs done on my car, just said the paperwork was at the service window. I paid for my repairs and left. Two weeks later I receive a call from the service department stating my part that was ordered was in, I had no idea what she was talking about, no one ever advised me that a part had to be ordered or that I would have to bring my car back in for the remaining recall to be completed. When I left a message for the service manager, he called back stating "I reviewed your records and I talked to the service rep and he stated that he did in fact go over with you that a part had to be ordered, but that is neither here nor there, we can take care of it" I feel as if he was calling me a liar since I stated I was not told of a part being ordered. Also, he hadn't had lunch so if I wanted to call him back I would have to do so after he went to lunch. I just feel the whole experience was very unprofessional and I will not be taking my car back to Bob Howard Hyundai for the remaining repairs, I don't care if they ordered the part for me or not; I will be going elsewhere.

dltalley

May 7, 2015

My experience with BobHoward Hyundai was very professional and service was excellent from being 2 end.

Gary

Apr 24, 2015

Wow great customer service Josh Mills and Rob Whetstone were fantastic. I wasn't looking to buy that day and they really showed me how to handle all of my negative equity. Ended up leasing a new car and I couldn't be happier.

Rebecca

Apr 20, 2015

Josh Mills and Chris we're really professional and extremely helpful. I was leery of major dealerships due to my less than perfect credit. But I was so surprised that they could not only find me a wonderful Elantra for a price I could afford, but treated me like royalty and the process took under an hour! I will be a Bob Howard Hyundai customer for life,

KPM

Apr 18, 2015

We researched the Hyundai Elantra on line along with a different car we were considering. Contact was made with Bob Howard Hyundai about an Elantra they had in stock. Living in a different state, we had to have all the specifics over the phone. Gary Trent was very helpful and provided everything we needed to know. We drove to the dealership and bought the car the same day. All the staff members we dealt with were very friendly and they had a very nice dealership. We purchased the car and were on the road back home in no time. We will consider Bob Howard Hyundai again in the future if they have a car we are interested in.

Richard

Mar 20, 2015

Everyone was very helpful and friendly during the entire process. We had researched the car we wanted (Elantra) online and went to the dealer to make the purchase at the advertised priced on their website. It was a very easy process and actually went much smoother than expected. No hassles or pressures in the least. I would definitely recommend this dealership based on our personal experience.

vf1rwolfleader

Mar 10, 2015

I went into this dealership with my sister-in-law to purchase a brand new Hyundai Veloster. The buying process took 4 and half hours with constant struggles and lack of communication between the finance department and sales. After finally closing the deal, we were waiting for the title to come in so we could register her car. Three weeks after we left the dealer with the car, she began getting harassing emails from the finance department demanding all kinds of information that was already provided when she signed the paperwork. for the following two weeks, she received threats that they were going to come take the car from her if she did not provide them with proof of residence. After reviewing her paperwork, Bob Howard placed the incorrect address in the forms. I requested that we sit down with them to re-do the paperwork so it could match, and they refused and wanted me to sign some of her paperwork. They were supposed to pay for the tax and title of the car as agreed upon purchase. They finally sent the title 6 weeks after we purchased the car, and did not provide a check. They now refuse to give her the check. This dealership has wasted much of our time and has been the worst car buying experience. I do not recommend buying or shopping at this dealership. I have been awaiting a call back from their Finance Department Manager for over three weeks and he is conveniently out of the office every day I call. DO NOT give this business your time or money!

Haley Spencer

Feb 20, 2015

I had a great experience dealing with Gary and Eric in the Internet Department. They made it easy and fun! Chris in Finance was great and got us out fast!

Tommy//a

Feb 19, 2015

Did everything they said they would. I love my new Sante Fe! Will buy there again! Buying was done over the phone, finance was easy!!

bigb22

Jan 26, 2015

I hate buying cars. Even told the salesman that. I test drove a car. The salesman made an offer. My internet went down on my phone so I made the mistake of trusting the dealership that I paid a fair price. My credit rating was very high. Then I started getting rejection letters of being turned down because I was paying to much for the car. No one was even honest enough to step up and lower the price. If i started overcharging my customers I would be out of business. I believe in treating customers fairly and they will treat you fairly. This was my bad for not waiting until I could check price on car but my other car had died and I needed transportation. I feel like I was made a laughing stock from the sales department. Never again! Do not go there. Can't wait to get it paid down so I can remove the memory from my driveway.

tomh123

Nov 16, 2014

This was the worst car buying experience. I was misled by the manager and and an employee about many things such as cars available on the lot, options, prices, etc. They did this to get me in the door. Once I complained to the general manager about the deception, he didn't care either. He used terms like "I'm not taking the expense of getting the car you want" and "Whether you buy a car from us we are going to make money". A very hillbilly attitude. I couldn't believe they treat customers like trash and expect repeat customers. They don't realize the power of word of mouth and negative reviews on the internet.They tried to treat me like an idiot on my trade in. I got an offer on my car from another Hyundai dealer and the manager looked me in the eye and asked me a nonsensical question. He repeatedly asked me "Will that dealer cut you a check for that amount of money for your trade in?" I didn't understand the question because we are not trading cash but value. Then he tried to low ball me on my trade in for my car by a few thousand dollars. The answer to his question was YES! I went back to the another dealer who gave me what I was asking for in my trade-in. If someone from Bob Howard Hyundai tries to reply to this comment and say "I'm very sorry you feel like this..", don't believe it! They had many chances to make things right. It's easy for them to apologize on the internet but its hard to do the right thing in person. I am never going there again and won't recommend any of my friends here.

JMoon003

Sep 9, 2014

I bought my car from Bob Howard Hyundai and wouldn't take it anywhere else for service. The service department is always fast, friendly and reasonably priced. I love that I can make my appointments online, and the online tools tell me exactly what services my car is due to get and what the expected cost will be.

sverser

Aug 18, 2014

Bought a car from Bob Howard Hyundai and it was the smoothest purchase ever. Chris Perkins was our salesman and he was Awesome!! JJ in financing was great too. I would highly recommend buying here!!

Juan

Jul 29, 2014

Called for a truck they had for sale... they agreed to wait for me until the weekend, because I live in Tx. They were going to email pic and more info. Needless to say that never happened, and I called again and they said the truck wasn't up for sale anymore, instead it was going to be sold in an auction. Unprofessional staff.

Megannchristine

May 10, 2014

The manager Chris made an offer to us for the vehicle we were interested in and kept going back on his word on the price and even tried to add an extra $1000 without us knowing. Luckly after calling the GM and letting him know how his managers were running things, he took great care of us and got us the car we were offered at the price promised! Scott was our salesman and he stuck by us the entire time!

Car shopping

Jan 26, 2014

We contacted a salesperson at this dealership about a used car they had listed. We confirmed that we were coming by to see the car. When we arrived, not only was he unprepared to show us cars, the specific car we had called about was not even available. He said the transmission had gone out on it. He then proceeded to walk us all around the lot and not even open a single car door to show us anything. We realized that we were not looking to spend a tremendous amount on this particular car, but we are in the market for another vehicle that we will be spending much more on and will not be going back there.

sandmic

Dec 26, 2013

Chad was awesome!! he went above and beyond by delivering the car that we wanted to our home. Everything went smooth and quickly, the way I like it. I'm still amazed at everything they did for us, Chad deserves the best raise ever and all the ones who helped him, they were so nice and never quit until this deal was done. Customer service A+++A+++A++++ wonderful. I will buy from you guys again. This is the best service I've ever had anywhere. Keep it up, this is what customers like!! Thanks again Chad you were great!!!!!!!!!!!!!!!!

Tommy//a

Dec 21, 2013

I bought a New Hyundai Elantra Limited from Gary Trent on Dec 1. It was the absolute best experience I've had purchasing a vehicle. I would recommend everyone to ask for Gary Trent at Bob Howard Hyundai for a pleasant no pressure experience. Tom

Carlos Vendramini

Nov 19, 2013

I bought a 2009 Accent there around Oct. 21st, and I had no problems at all. I took my car to a repair shop to get it checked and Bob Howard Hyundai fixed every single item for me free of charge. They did some painting and buffed out my car scratches for free! On top of all that they let me drive one of their cars while they were working on mine. I really appreciated that. Robert was the manager who helped me, and he was very professional and assisted me on all my needs. I recommend this place to everyone looking forward to buy an used car.

oknask123

Oct 9, 2013

Never recommend this dealer. Visited with an appointment to buy a used car listed in their website. When I went there, they said its been sold and pushed me to buy a different car which is far beyond my budget. The sale manager promised many but nothing was true. When I told them I like a car when I took for test drive, they forced me to go buy it. When I tried to change my mind before signing the paper work, one of their employee even threatened that he may lose his job if I don't sign the paper (don't know why that would happen). I didn't receive my title on time and ended up paying penalty when transferring to my name. 0% trustworthy. Not all Bob Howard are same. Worst experience.

michelle lambert

Aug 23, 2013

Samuel was an excellent sales person. Manager was also helpful in answering questions. Financing portion was smooth and quick. No complaints. Loving our new elantra!

Latkinson5

Aug 20, 2013

The sales manager was pushy, even telling me if I wait to talk to my bank and don't buy today with their financing he didn't know if they would have the car I wanted. To say the least I went somewhere else.

joeyalbin

Aug 16, 2013

I actually visited Bob Howard Hyundai, not Bob Howard Toyota. Casie did a great job recommending cars that fit my needs and requirements. She was extremely professional and polite, as well as knowledgeable about the inventory. We drove a few cars and she was very accommodating with my needs. The finance department was also very helpful and polite. I would recommend Casie and Bob Howard Hyundai to anyone, and will definitely consider them for any future car-buying needs.

leenalapena

Jul 25, 2013

I also was promised "free oil changes for life" on my new 2012 Santa Fe. Suddenly no one at David Stanley knows anything about this even though I still have their card that says "Home of the Free Oil Changes for Life." Bob Howard said they are not David Stanley and know nothing. Besides the attempt to get me away from my preapproved financing at the credit union they sent me a surprise lein from Wells Fargo when I expressly told them I do NOT want to finance with Wells Fargo. I had to refinance with the OECU credit union where I was originally approved. Now this. No one knows a xxxx thing about the free oil changes. Since they do not honor their word they have lost me at every David Stanley as a customer forever. I buy brand new cars every few years because I do not want to deal with repairs and I will NEVER EVER BUY ANOTHER CAR from David Stanely or Bob Howard because of their failure to honor the free oil changes for life.

Jean M

Jun 14, 2013

My car was totaled in the recent storms so I went out last weekend shopping for cars. Bob Howard Hyundai was the first stop on my list because they had the lowest prices online and a decent selection of cars. Terry Epperson met me when I arrived and showed me the Elantra (my car of choice for a replacement) and let me test drive both models. He was very patient and knowledgeable about the vehicles. What he didn't know, he was very happy to find out for me. Being someone who researches as much as possible before making large purchases, I looked around at a few other dealerships before making a commitment, but I ultimately returned to Bob Howard to purchase my new car. Both Terry and Chris were extremely helpful, and their customer relations manager Shy exceeded my expectations, even going so far as to drive out of state to go get me a car in the color I wanted. Buying a car can be a very stressful situation, but the guys I've mentioned in this review were extremely helpful and made the whole thing as painless as possible. Even the finance guys were awesome and I never felt pressured at all to add anything to the final tally. I was able to walk away feeling like I had made a good decision with absolutely no regrets about my purchase. Thank you Bob Howard Hyundai! I will definitely be recommending you guys to my friends and family!

Larry F

Apr 14, 2013

Have purchased cars before.This dealership was quick to respond to needs. . Only there 3 hours and was driving off wi th the car I wanted. Overall/customer service and buying process 5 stars.

brett.hollandsworth.7

Dec 17, 2012

Bought a brand new accent, was told I had free oil changes for the life of the car, one of the reasons I bought here instead of automax. The first oil change was done with no problems or issues, time for the second one and the entire experience changed, "I'm sorry Bob Howard has Bought the dealership and you must rotate your tires and blah,blah,blah, your free oil change is now $68.00, you can't go somewhere else for your tire service, etc, etc, yak, yak, yak. So done with this crap, going to buy another Hyndai this year, guess where I won't be doing business?

cclabes

Oct 21, 2012

I was exceedingly pleased with my experience dealing with Allie. She was extremely helpful and courteous, and did everything she said she would. The finance department was not helpful. The individual I worked with in finance was friendly at first, but subsequently insulted me by making comments about my mother and my credit union. He did not explain anything in an understandable way, seemed to have a difficult time with numbers (not great when you're the finance guy) and he did not seem to listen. When I asked what interest rate the dealership could offer me, he neglected to ever actually address my question and present a figure to me, leaving me no option but to go through my credit union. He did not sell me the warranty as he never explained it to me in a clear way. He only told me how I could finance it if I wanted to (I never asked about that). It is now October 20, two weeks after the purchase of my vehicle, and the check I wrote for my down payment still has yet to be cashed. That alone is ridiculous and a terrific inconvenience to me. After speaking with and visiting the other Hyundai dealerships in the metro area and being thoroughly discouraged by the unsatisfactory service, lack of delivery on promises, and overall aggressiveness I had to contend with, I was very pleased to find Allie. Ms. Chaffin was so helpful in addressing all my questions and concerns without being overbearing or insulting. She found the exact car I wanted and got it in very quickly. I have already recommended her services to a friend who is in the market for a new Hyundai vehicle.

Jenniferls

Oct 5, 2012

After looking at 2 other Hyundai, a Kia & a Nissan dealership, I'm grateful I came here. Aley spoke to me over the phone & listened as I told her what my needs were in a car & what price range I could afford. On arrival to the lot she had keys to 4 different makes both new & used for me to consider. Not once did I feel pressured & she was very patient, even staying late to make sure my kids could help me decide on a favorite. All in all it was the best car buying experience I've ever had!

darbiperkins

Oct 1, 2012

The whole experience was quick and easy. I was able to go in and find my sales person in a timely manner. I told him what I was looking for and we started right away. Very quick and easy.

kevindlegg

Aug 16, 2012

Nelson is a genuinely nice guy who went out of his way to get my daughter the car she wanted. The price was competitive and the atmosphere is good.

mcdook8430

Jul 25, 2012

JJ HELPED US WITH PURCHASE OF NEW HYUNDAI SANTA FE. HE WAS ACCOMODATING AND FRIENDLY. WE FELT LIKE WE GOT A GOOD DEAL. THE GENTLEMAN THAT COMPLETED OUR FINANCING WAS ALSO FRIENDLY AND PROFESSIONAL.

Fred Davis

Jul 22, 2012

I reserced the internet and found this dealer close to my house so I contaced the internet department and Talked to mr. Berry. He helped me find the car that I wanted.He was verry frendley and helpfull every step of the way. I feel that I got a fair price for my old car and payed the recomended price for the new car.Fred Davis

Gdkmk91

Jul 20, 2012

Aaron was very helpful and really listened to what we wanted. We were surprised how fast the processing of our loan was. Overall it was a great experience.

martinez5920

Jul 13, 2012

I had a great buying experiance to say the least. The dealer was quick to get me though the buying process and I was impressed! Then after signing the paper work I was suprised how much the table turned. I have had issues getting my title information, getting my trade paid off, and I did not recieve all the paper work I signed. I was talking with the sales management team when they would take my calls. They were always too busy to take my call cause they were selling another car. What happened to the person who put food on your table? Is selling a care to a new customer more important than taking care of the person who bought the car? They think so. I even ended up in Toby F office and he is General Counsel and he said all he could do is appoligize for my problems. He ask what they could do to make me happy and I mentioned a few things and according to Toby those were not an option. Then why did he waste my time by asking if he knew the answer to his question. Warning when a dealership has an attorney on site run the other way!!! I have been on the phone with Hyundai Corperate trying to seek help from them and they are also getting the silent tratment as well. I bought the car on 5/28/12 and my trade was sold I called about my title information on the 6/25/12 and was told I would have it by the 28th. It did not come in so I went to dealer on the 29th and no title!! Not only that the dealer had no MSO for the car. I was guaranteed my title info by 3pm on 7/4/12 no call or notification that it was in. I called dealer and I got no one to answer my calls. I then was notified by Hyundia that my title was in on 7/5 and went to dealer and guess what no title!! I was then taken to the office across the street were I had the privilage to met Toby. Also it took them 30 day from funding to pay off my trade. They sold my trade before all my paper work was complete and did not give me delivery agreement that has all the dealers will do's!! Suprise!! Now I have to seek legal help to get the dealer to take the car back due to breach of contract which is clearly stated on the delivery agreement I did not recieve, how ironic!!! Be ware buying a car here!!! I will not pay my hard earned money to a dealer who treats me like this!! They do not desirve to be in the car business!!! I wish you the best if you buy here! I am warning you once you sign on the dotted line they are done and thats it as stated by the staff!! Do not question them either they will band you from calling and refer you to Toby who does not have the respect to call you back. That is why I had to seek legal help!!!

prettyinpink89

Jul 10, 2012

It seems like the sales end of this business does well but no one says anything about the service area. Well I'm here to tell you they are awful!! I recently took my car in to get some very minor things fixed and the gentleman told me all this should be under warranty. So I was happy about that. The man told me they would call me that even and let me know. Did not receive a call for 2days so I called them an they told me only 2 things were covered. I was a little upset but I understand that it had to be a manufacturing problem. He then started to tell me the car was getting in the shop now and he would give me a call after the check everything and to see how long it will take. OF COURSE I did not get a call. I FINALLY receive my car on the 5th day. My mats were filthy! My stuff in my glove box was just thrown on the floor board, and to top it off one of the two things they "fixed" is still broken. So they are very nice to your fce but they truly don't care about you or your vehicle. I've never had a really nice car so I finally got one!! And I love this car. I will NEVER take it there again because they don't take care of your car.

kcortest

Jul 6, 2012

I was happy that I was able to choose the vehicle I wanted, and receive the advertised price. A lot of other dealerships would advertise a lower price, only to later say the lower price was only a rebate if you were military, or a student. I didn't feel manipulated or pressured at David Stanley Hyundai.

Daniel S.

Jun 27, 2012

Jermaine was knowledable, courteous, and very helpful to us during this transaction. He answered all our questions and gave his phone number in case we had any questions later on. I would recommend him to anyone buying a new car.

hyundai23

Jun 25, 2012

Normally, we dread the thought of purchasing a car because of all the hassel/negotiations/waiting and waiting some more. We already owned a Santa Fe and knew it was what we wanted. The whole process took less than three hours and we feel like we have a wonderful vehicle at a great price. Something comparable with Ford, GM, Nissan, ect were all 10-15,000 more on sticker price. Sebastian was the best. Very helpful and pleasant to work with.

randylynette

Jun 25, 2012

I enjoyed a great buying experience with Monique Nelson and team at David Stanley Hyundai in Oklahoma City, OK. I live approximately 85 miles from the dealership, so it was important for me to conduct as much of the business over the phone as possible. Monique and Tyler responded very promptly to my request. Monique, Robert and Tyler ensured they had all the paperwork and car ready for my wife and I when we arrived at the dealership. We completed our transaction in approximately 90 minutes. I saved money and time at David Stanley Hyundai.

eminyard

Jun 21, 2012

Robert Perz was excellent in assisting me through the entire process of buying my new Hyundai Elantra. He was very friendly, knowledgeable and was great to work with. I appreciate his outstanding customer service and I am very pleased that I chose to buy from David Stanley Hyundai. Thanks!

MsHames

Jun 7, 2012

I went here to look at the Veracruz. I was the previous owner of a 2005 Lexus RX. I was told by a friend to check out the Veracruz and I am so glad I did. It is every bit as luxurious as my Lexus and you can't beat the price! Every single employee of David Stanley Hyundai treated me with complete respect and I felt like a VIP guest every time I went in. If you want a great deal and a low-pressure buying experience, then go to David Stanley Hyundai. They are awesome!

ima71t

Apr 2, 2012

Went in to trade in our old vehicle for a new one. From the beginning we were passed back and forth between multiple salesmen as if neither was really wanting our business, but rather they wanted to try and handle multiple customers at the same time. Didn't quite get the price we wanted for the new car nor quite enough on the trade. Decided to leave and check around and we're glad we did. We found a competitor who was willing to meet David Stanley's new sales price but with a 2013 model instead of a 2012 and with a more fully loaded vehicle. They also gave us substantially more on our trade. Furthermore, we were repeatedly warned about the "free oil change for life" offer that Stanley offers. We were told that this is a tricky practice that Stanley will terminate if you do not agree to other service that they recommend. One dealer told us to take a look at the Better Business Bureau and see for ourselves. We did and although we could not find exact reasons for each complaint filed with the BBB, it is worth noting that at the time of our purchase, Stanley had 4-5 times as many (125) complaints over the last 5 years. Edmond Hyundai had 34 and Norman Hyundai had 25. I know that Stanley Hyundai has not been open that long but you gotta think that if they have this many complaints at their other stores then the poor practices that get them these complaints will most likely follow them tho this new location. Overall, our experience left a bad first impression with sales, higher overall cost than competitor and too many unanswered questions about the reliability of future service. All in all, our advice would be to shop and not make a hasty decision... there's always a better deal... Glad we found ours!!

s_wilki

Mar 6, 2012

When I first visited the dealership, I was unsure if I wanted to purchase a new or used vehicle. Brian showed me around the lot and talked to me about the different options, he never once forced me in one direction or the other. Ultimately, I decided that I should purchase a new car and started down that road. From the beginning, Brian kept reminding me that he doesn't spend his customer's money and that I could take time making my decision. When the time came, I walked in, sat down with him and left with my bright, shiny new car. Even after the sale he has stayed in touch to make sure everything is working out great. As a first time new car buyer, I don't have a ton of experience with dealerships, but I can't imagine that they all treat you this way. I highly recommend Brian and the team at David Stanley!

AngelaWood

Sep 22, 2011

First time dealing with David Stanley, I bought my car when it was AutoMax. The experiance was Good. Came in for a Oil Change and they wanted to replace my Brakes and Air Filter......... (?)