Used Cars for Sale at Bob Maxey Ford of Howell in Howell, MI

Cynthia Baird

Mar 21, 2016

2014 Escape - good service and fast. Waiting room clean and nice to sit in - they took care of my car quickly and I didn't have to wait long. They washed my car and I was on my way home in about an hour.

Kevin Trefry

Mar 21, 2016

I purchased f350 super duty platinum. I love the truck, from sales to services, I am extremely happy. I will buy from them again.

Filterman1948

Mar 20, 2016

We have purchased two vehicles from Bob Maxey (Ford Focus and Lincoln MKC) from salesman Paul Wisnowski. During the past 17 years doing our business with Bob Maxey we have always been very satisfied with both the purchases and service on our vehicles thanks to the Bob Maxey Super Bowl Team members. Thank you Paul in sales plus Billy Oatman and Dan Retherford in the service department.

Diane Kearns

Mar 18, 2016

I was very particular about the truck that I wanted and Will Andrews was more than willing to do as many searches as needed. We would highly recommend Will as a salesman.

Shannon Reinwald

Feb 22, 2016

Sales was very good at communicating, paperwork was a little slow but would definitely return to this dealership again.

Stacey Finch

Feb 11, 2016

We always marvel at the amazing service at your dealership. You all constantly go above and beyond to help out and follow up on every detail. We drive out of our way to come to you, but are consistently glad we did.

Joseph Thomas

Feb 8, 2016

Julie and Mike were terrrific. They represented Maxey and myself well.

Mary Kelly

Feb 1, 2016

I needed an oil change for my 2014 leased Ford Taurus, and wanted to come in the day I called for an appointment. Service Dept. said to come in at 4pm and they would work me in. They did just that & 45 minutes later I was on my way with the oil change, tires rotated, checked back-up camera (nothing was wrong that cleaning wouldn't take care of), and a clean car. Everyone was helpful and friendly, and the popcorn was fresh. Thank you. Maryanne Kelly

Rosemary Porath

Feb 1, 2016

All went smoothly. I contacted Julie Getkin, told her what I was looking for and she quickly responded with information on two similar models of a Ford Escape. I told her which one I was interested in and in a couple of days, I went in, filled out the paperwork, and I drove home. Very happy with Julie (again) and with my new Ford Escape.

Brian

Jan 30, 2016

Brake repairs went quickly and smooth. These guys are the best!

Owen Perlman

Jan 28, 2016

I leased a new 2016 Ford Explorer. This is my third Explorer and it comes with even more great features including heated seats, heating steering wheel, front and rear sensors, swipe to open lift gate, navigation and video headrests in the second row. My salesperson, Paul Wisniewskiis really incredible. He always works with me to get me the best deal. He came over and helped me set up my phone to the Sync and set the keyless entry and showed me how to use every feature.He is always very patient and positive. I can't imagine a better salesperson or representative for Ford Motor Company.

Abigail99

Jan 28, 2016

Matt and Karen at this location are awesome to work with. If I ever have a issue with my car these too are right there to help and keep you updated on what's going on so your not without transportation. Thanks for the dedication and hard work from these 2 people. GREAT Customer service goes a long way and these 2 have it.

Ivan Ozment

Jan 27, 2016

Service Representatives were very polite, knowledgeable and helpful.

GG

Jan 26, 2016

My Explorer was a bit overdue for an oil change and I was driving from Howell to Cleveland, Ohio. The service dept. got me in right away and I was out of there in less than an hour. Thanks!

Jerry Aston

Jan 26, 2016

The work was routine, but was done efficiently and I appreciated being told that a tire rotation was not necessary at this time. I have great confidence in the service department at Bob Maxey Ford.

Simone Pinter

Jan 26, 2016

Awesome as usual great service Paul wiesnewski is the best at taking care of things

David Buchanan

Jan 22, 2016

Excellent service. In and out within an hour for the same price I could do the work at home; but faster. Thanks

Katrina Maxwell

Jan 21, 2016

I've never had a bad experience and I love working with Tony! Tony never makes you feel like you are a bother and will do whatever he can to make sure each customer is happy! Paul is an awesome mechanic and I feel you have the best dealership in Michigan! Your customer service is over the top!!!

Michael Adrian

Jan 20, 2016

Service was great. Work was done on time without delay and maintenance was suggested which was well warranted.

Denny675

Jan 20, 2016

My previous car was totaled in a snow storm. Ken Ostin of Bob Maxey Ford of Howell made my car purchase less stress, fun, life changing. It is the first time in my life I have had a upbeat, positive exchange with a dealership. The encounter was the most helpful experience I needed at that time in my life.

Michelle Maniaci

Jan 19, 2016

2013 Taurus, have owned for almost 3 years. The shocks on my trunk went out, which created an unsafe ability to use the trunk as it would not stay open. Called for service, and as usual they delivered personalized, professional and timely service. If anything delays the completion of the job, they find ways to "wow" you to keep you a totally satisfied customer. Thanks to the service team at Bob Maxey in Howell.

James Higham

Jan 16, 2016

Just Excellent! Service 9is prompt and very helpful

Fred Gnadt

Jan 15, 2016

I had an intermitten problem with the door latches on my 2015 F1 50. It took a couple visits the problem appears to be resolved. Service & staff were great.

Llwyd Uhl

Jan 15, 2016

The service and staff were very helpful. My car was ready when expected.

Joan

Jan 12, 2016

Service is always great. Never had a bad experience.

Bruce Baka

Jan 11, 2016

service was very easy and painless. Explained the issues which were quickly diagnosed and repaired on my extended warranty. it was an entirely pleasant experience.

Russell Spicer

Jan 11, 2016

2014 Focus had a recall on transmission problem they ordered parts took about 2 months but not their fault took so long, got it done in a day, had a loner car for me , all service personal very helpful and friendly.

Scot Baird

Jan 8, 2016

280,000 miles on a diesel truck can be painful on the bank account. You guys make it easier when the truck comes home running like new again.Thanks

Norma Allard

Jan 7, 2016

I purchased a 2016 Fusion. It went very smoothly.My salesperson was excellent

Marvin Chupinsky

Jan 6, 2016

Service was very timely. All service department employees were top notch.

David Kleiner

Jan 5, 2016

The 2016 Escape was a smooth purchase with everyone being helpful & friendly.

Jerry Burton

Jan 5, 2016

Had a set of new tires put on in 45 minutes - very pleased with the service.

Kirsten Lewis

Jan 5, 2016

My sales representative was Brian Waldo. He took time to answer questions and allowed me opportunity to test drive a few different vehicles. He was patient in helping me find the right vehicle for me. Best of all I felt no pressure to purchase a car.

Paul

Jan 5, 2016

2015 Ford Fiesta - Great "hometown" service. I appreciated the quick turn-around for an oil change and tire rotation.All the best!

Paul Wisniewski

Jan 5, 2016

The Body shop did over and beyond great servicekept me up to date with progressEscape looked great upon completion

William Buchan

Jan 5, 2016

The service dept is awesome. They really know what they're doing, they are courteous, they'll take you home and pick you up if you need it, and they're reasonably. I wouldn't take my car anywhere else. Seriously.

Dick Jacobs

Jan 4, 2016

Brought in my 2014 Ford Escape for a lof and tire rotation. They did a good and fast job and I really appreciated the free car wash. I also like the coffee, tv and snacks. It was a verycomfortable experience.

Sarah Gow

Jan 4, 2016

I am a new teacher and working on a limited income because I am trying to pay back as much of my student loans as possible. I was working with Paul at Bob Maxey and he was beyond AMAZING. He knew I needed to get my payments under a certain amount and he made this happen way beyond my expectations. On top of that, he also placed me in a very classy car with lots of amenities. I can't express enough how pleased I am in my new Ford Fusion. Thank you Paul! :)

Edward Rourke

Jan 3, 2016

It would have been helpful if they knew how to get the front window defroster fan blower motor to work with the remote start.

David Esser

Dec 30, 2015

The service is always great at Bob Maxey of Howell, Dan Retherford and the service people take good care of us!

Justine Paduch

Dec 30, 2015

I came in for my first oil change/maintenance since leasing a new 2015 Escape. The experience was very pleasant. I was checked in immediately and went to wait in their newly remodeled waiting area. Very nice! Free coffee and snacks. Sat and watched tv in a very comfortable area. Before I knew it ... my car was ready and I was on my way. Since it was my first oil change since leasing the vehicle .. it was totally free. Thank you so much for making the experience very enjoyable !!

Brian Pascoe

Dec 29, 2015

The individuals that work in your collision shop are always very professional and the work that is done has always been excellent.

Robert Risch

Dec 29, 2015

I was taken care of immediately and directed to the lounge where there was a variety of snacks and coffee and donuts. It was nice to partake and watch the news while I waited. Another touch of class was, my vehicle was washed and ready for me outside the door. I purchased my vehicle from Varsity in A/A, but will definitely consider Massey the next time I plan to purchase a new vehicle.

J B

Dec 27, 2015

We have been buying and recommending this dealer because of salesman Dennis Balla for over 18 years there service department has always treated us well even giving free loaners and rides to and from our home. We still own the Fords we first bought

Matthew Curnalia

Dec 27, 2015

We practically needed a miracle to get qualified, but your staff made it happen. Everyone was pleasant and accommodating. They offered our kids paper and colored pencils, and water and popcorn just to keep them happily occupied. Overall great people and we will be back for our next car!

Sherry Teetzel

Dec 26, 2015

I leased a 2016 escape. The sales person was well informed and experienced and very helpful. The car is perfect, I'll definitely return for all future business.

Jim Olivetti

Dec 25, 2015

Dan is running things well. Much improved customer service over previous experience. Jordan was great, very helpful!

Donna Pascaris

Dec 22, 2015

Had a warning that the transmission needed to be serviced. Called for an appointment. When I dropped the vehicle off, I was told that the work would take a few days, and was given a loner car to use. My Escape was returned twelve days later as a result of "backorder parts". Overall, the service was good and the delay was acceptable.

Robin Linn

Dec 22, 2015

Went for the "works" oil change and service and they even washed the car for us.

Sandra Thomas

Dec 22, 2015

Easy in and out. Fast service Pleasant fro0m all encountered. Will be back for further service.

Raymond Zidzik

Dec 19, 2015

I came in for a scheduled "The Works" oil change. The service staff were polite and professional. The work was completed in a timely manner. I will return for my next required service and my next purchase.

Bobby Bugaski

Dec 15, 2015

2016 escape..sales person friendly and explained everything.

Thomas Velandra

Dec 15, 2015

2016 Escape.. Took in for minor service issue. Love the new waiting area. Very accommodating. Love the car wash when work is completed. Howell has an outstanding staff and we couldn't be more pleased with the service.

Joseph Piziali

Dec 12, 2015

Fast service. Friendly and polite staff. Washed car after service. Nice extra.

Cathy Valle

Dec 10, 2015

The whole staff is wonderful and very friendly. They treat you like family.

Christina Ridalls

Dec 10, 2015

Needed an oil change. They were quick friendly and efficient.

Ronna Heilmann

Dec 7, 2015

I purchased a 2016 Ford Escape. Only have had it for a few days but I love it. My sales person was very helpful and diligent in finding the vehicle I wanted. The finance guy was also very informative which will also help me in future purchases.

David Berry

Dec 4, 2015

2015 Lincoln MKC. The service was great and the staff is always helpful!

Jayn Brannon

Dec 4, 2015

They were very nice and they got me in/out in a reasonable time frame.

Linda Nickerson

Dec 4, 2015

very kind and informative service manager was spot on with all his help and the driver was very nice

Doug Britz

Dec 1, 2015

I contacted Tony in the Service Dept and discussed tires for my car and he offered his opinion for the best tires at the best price, he didn't have the tires in stock but got them in a couple hours and I took the car in and in less than an hour I was on my way. Great Job to the guys at Bob Maxey.

Kathryn Brock

Dec 1, 2015

Services was outstanding! The staff was very helpful and accommodating.

Dena Mandich

Nov 30, 2015

2016 ford escape. Service, excellent and easy! Staff friendly and knowledgeable, very helpful.

Ken Pridmore

Nov 30, 2015

Ford Edge LeaseService was greatPaul Wisniewski our Salesperson was outstanding

Megan Jordan

Nov 30, 2015

John was an excellent salesman. He was very helpful, patient and made getting in to my new car an easy transition. This was my first ford (previously bought 3 gm cars) and I highly recommend them!

Richard Oster

Nov 30, 2015

Techs. did a lot of work to fix the problem , fuel economy got better but it still shuddered when you pulled away from a stop .

Robert Harbaugh

Nov 30, 2015

Oil change service was prompt and completed early. Nice job!

Roland Jakimowicz

Nov 30, 2015

Made an appointment to bring the Taurus in for an oil change and tire rotation the staff was very personable and friendly. During writing up the service to be performed I was told it would probably take a little over an hour to perform. I was pleasantly surprised that they performed all of the needed service in less than 45 minutes. My car was even washed for me, AWESOME !!!!

Gerald Nicholls

Nov 28, 2015

Service is one of the best in the county (not so the body shop)I've been Hilltop/Krug/Bob Maxey customer for a long time and with one exception I've always been satisfied

Taryn Carter

Nov 28, 2015

large amount of fiberglass hair came out of the tailpipe. service recommends that there seems to be no further problem, so sent it home.

Kenneth Wyzlic

Nov 27, 2015

What can I say the service was great and helpful.,They asked if I needed a ride.

Mark Grzesiek

Nov 27, 2015

Just did an oil change (works) on our 2013 Escape. They kept my appointment and finished a little earlier than expected. The redesigned waiting area is great.

Thomas Pinta

Nov 26, 2015

everything fine other than never ending email surveys

Timothy Southerland

Nov 26, 2015

My service needscwere handled in a timely and expert fashion.

Kenneth Elve

Nov 21, 2015

Promptly greeted, told cost and approximate time to do the work and shown the waiting room. Job completed and then service write person helped setup my phone with sync. Awesome.

RockC

Nov 18, 2015

Job done on time and correct including a recall. Friendly advisers

Homer Gross

Nov 16, 2015

Had an oil change. Quick service. Coupon was helpful.

Keith Todd

Nov 16, 2015

The service, as always wad friendly and professional. Your staff was helpful and I feel that the service to my vehicle was done as promised.

Crystal Walter

Nov 15, 2015

I recommend using Jenny Olrich as a sales person. She was wonderful to work with. And I must say the 2016 explorer as very nice!

Melvin Ballenger

Nov 14, 2015

I dropped off my car earlier than my appointment time. They called me when my car was done and I picked it up and was back home before my appointment time, now that is service.

Betty Raviolo

Nov 13, 2015

Took my car in for "the works" to prepare for winter. Done very quickly everyone was pleasant. Nice waiting area.

Marvin Chupinsky

Nov 13, 2015

Service was timely. Service advisors were friendly and competent.

Joshua Bailey

Nov 11, 2015

John Camilleri was an excellent salesman. He listened to our needs and wants. Then, helped us select the model and packages. He made the entire purchase feel easier than simply test driving at other dealers.

Michael Obershea

Nov 10, 2015

A very enjoyable experience. We were very pleased with the way we taken care of.The staff was very helpful. And what a beautiful store. This is our third Escape.

Roy Seifried

Nov 9, 2015

I noticed a small amount of motor oil on the garage floor where my Taurus is parked and as a precaution, took it to Maxey Ford.Tony Allis was very helpful and had one of his service guys check it out right away. Fortunately there was no leak found and I was confident that my Taurus was not the cause of the oil spot.Thanks to Tony and the crew at Maxey. They always to an outstanding job.

Richard Cavagnol

Nov 8, 2015

My car was struck by another car in a parking lot and after contacting AAA, I was told I could take it to Bob Maxey Ford for an estimate and repair. I was able to bring the car in the next day and they performed a damage assessment and said they would order the parts and let me know when I could bring car in to have the repairs completed. I got a call two days later and made an arrangement to drop the vehicle off the following week. After starting the repair, the technicians found addition damage which they repaired. The entire process took one week and I am very satisfied with the quality of the work.

Sharon Branham

Nov 7, 2015

The staff was very helpful. My salesman was knowledgeable and friendly. My only issue was the actual miles on my car was 194. It was not what the agreement said that I signed. It should have been looked at before I signed the papers. Over all my experience was very positive.

Nancy Randolph

Nov 3, 2015

Paul W. has sold/leased us 4 cars in the past 5 years. He is always helpful and makes the whole car-shopping experience enjoyable and "pain-free". He is the best! Everyone at Bob Maxey has been very friendly and good to work with.

Pat Basydlo

Nov 3, 2015

We purchased a 2016 Ford Escape and we couldn't be happier. Our salesman Will Andrews was very courteous knowledgeable and very helpful in helping us making our selection. He also was very helpful in showing us all the different things inside the car. WE would buy another car from him when the time comes. More then happy with his knowledge and courteous he showed us.

Ben P

Nov 3, 2015

My experience at Bob Maxey of Howell was an incredible one. When comparing it to other dealerships that I've dealt with, this one deserves an A+ in every category available. They took great care of me and made sure that I understood every little detail that went into purchasing my vehicle. The best was getting the car I wanted for an affordable cost. I would recommend Bob Maxey of Howell to anyone who is seeking an affordable new or used vehicle. Impeccable service. Thank you.

Michael Nowlan

Nov 2, 2015

After years of buying Ford vehicles from Dennis Balla, we once again decided to buy our 2016 Ford Escape from him & your dealership. The service was perfect & the entire staff, especially our salesman Dennis Balla, was extremely helpful. We look forward to more years of continued dealing with your dealership. Because of Dennis, we passed several dealers on the way to do business with Bob Maxey. Regards, Michael & JoAnn Nowlan

Ronald Brenton

Nov 2, 2015

Friendly employees and fast service. Located locally for easy access.

Geraldine Falkner

Oct 31, 2015

Everyone was very helpful and the work was done in a timely manner. Thank you very much!! We enjoy your new waiting room and refreshments!!

Beverly Whitby

Oct 30, 2015

My husband took my escape in for routine oil change the last time we had in for same thing I let you know the valve caps on two tires were missing it is a long way to drive for this item this time I had asked my husband to make sure they replaced them he forgot they did not put on or mention this is a small thing but it is inconvienent thank you beverly

Susan L

Oct 30, 2015

I hadn't purchased a car for sometime. I found an awesome car and am extremely happy with the choice. The Personnel of Bob Maxey were extremely knowledgeable, accommodating, professional, and attentive. Highly recommended.

Robert Fieger

Oct 28, 2015

We had mud flaps installed on 2015 Ford Taurus they look vey good Brian Waldo was very helpful. But I'm rather doubtful they will keep the dirt out of the doors seems a shame to have such a mess to clean after washing.

Henry Barylski

Oct 22, 2015

2014 ford escape,cameinfor an oil change rep/ was good , service was short and good waiting was peasant, would recommend your service to anyone thank you

Julie Dockett

Oct 21, 2015

This is my second experience with your service department and I am very satisfied with the excellent service I have had with you. Billy waited on me and was very efficient with his customer service. he kept me updated with what was going on with my Escape and it was done sooner than expected which was great. My husband needed his truck back for hunting and my car was done at just the right time CUDO'S to Bob Maxey for the great job. Thank you once again Julie Dockett

Randy Nekola

Oct 19, 2015

Quick turn around. Great response to my issue.................................................................

Jack Henning

Oct 18, 2015

Great experience all around friendly service visit. Will surely return again

Sallie Brodie

Oct 17, 2015

This was the first time I have used your service. I was coming in for an oil change & a vehicle recall on my leased 2015 Fusion. When I called for an appointment the person I spoke to was very helpful. He explained how long it would take. The staff was courteous when I got there. It took a little longer than expected but that was because they did such a thorough job. They found a nail in one of my tires and were able to patch it. I was very thankful they checked everything out as a flat tire would have been very stressful for me.

Gerri Lance

Oct 16, 2015

I love my 2016 Explorer and everyone at the dealership was very helpful and friendly

Taryn Carter

Oct 16, 2015

had a full brake job done on my 2010 F150. noticed vibration that wasn't there previously. brought it back in twioe to rectify the problem. was advised to take it to the place where I bought the tires after rebalancing twice did not work. was also advised to bring it back in if further attention was needed. I felt like the service manager, Dan Retherford, really cared about getting it right for me.

Joshua Wood

Oct 15, 2015

The vehicle I purchased was a 2015 Focus SE hatchback. The service was phenomenal and so was the staff. They took care of everything, reviewed and showed everything also.

Leonard Buckman

Oct 15, 2015

Car was worked on according to our pre-determined time and was ready when expected. Good job.

Janice Dobbie

Oct 14, 2015

It was my granddaughter that purchased a car. Mike was excellent with her. I wouldn't go anywhere else.

Adam Wais

Oct 11, 2015

They are very nice people that work there and no how to take care of the costumer

Marvin Chupinsky

Oct 11, 2015

The service is great, the people all know what they're doing.

Brian Riordan

Oct 9, 2015

I brought my Escape in for warranty work on leaking coolant and a sticking hatch in the back. They were able to fix the hatch easily. They weren't going to be able to fix the coolant issue before close and I needed a car for work the next day. There were no rentals available so I was going to have to bring it back at a later time. When I went to pick up my car, a rental had come back so I was able to use the rental and they fixed the issue the next day. The timing couldn't have been better. All the guys in service are awesome, friendly, knowledgeable, and easy to work with, especially Billy Oatman who is great at his job!

Robert Klimowicz

Oct 9, 2015

This was our first time purchasing a new Ford product. We were very pleased with our overall experience at Bob Maxey. Our salesman, Will Andrews, was one of the most pleasant, most courteous sales representatives we have encountered. He told us right off, if he didn't know an answer to our question he would find someone who did. We have purchased many new vehicles in the past and this was one of the easiest transactions we have done, We sat briefly with Will and gave him an idea of what we were looking for and he found us the perfect vehicle first try. He *listened* to what we said and he nailed it....! We understand that Will is new to your dealership and believe he will be an asset to your company. Jeff and Rick were also great to work with....!!! If your service department handles your customers as well as your new car sales staff, I know we will be long time satisfied buyers.

Allan Rogers

Oct 5, 2015

Service was excellent, done in a very fast order, thank you

Dale Lasher

Oct 5, 2015

Cheri Cash is fantastic! We love our new 2015 Escape.

Michael Lemon

Oct 5, 2015

My visit to your body shop was very nice Matt did a great job

Robby Keel

Oct 5, 2015

Due to Tow Truck damage to my truck, Bob Maxey Fixed my Grill after countless attempts to contact Ford road side assistance.I do not recommend calling Ford Road side assistance as the tow companies they use do not treatyour vehicle with respect. And Trying to get any issues resolve with road side assistance is impossible , even the dealer ship never got any support from Ford road side assistance.Thank you Bob Maxey Ford of Howell

David Osterhoff

Oct 3, 2015

My only issue was that it took nearly two months to do the job.

John Getz

Oct 3, 2015

We have been purchasing our vehicles from Bob Maxey since 1999 and have had very successful service on all of them. The new service team headed by Dan is first class all the way. Whenever we need an appointment for service we make only one call to(Service Advisor) Billy Oatman and everything gets handled 100%.With this quality of service we will continue to purchase all of our vehicles from Bob Maxey Ford of Howell,Mi.

Ronald Orris

Oct 3, 2015

The service and employees are the best. Been to many dealers threw the years and Bob Maxey Ford in Howell is the best and most honest I've worked with. Thank You Dan Retherford

Judy Recker

Oct 1, 2015

Jennifer Olrich is an excellent sales person. She was very patient w/ me while I made up my mind. Dealing with Jenny is a positive experience.

Dennis Stromberg

Sep 28, 2015

The service tech was informative and the work was done timely.

Patrick Gross

Sep 28, 2015

My wife and I leased a Fusion from Bob Maxey recently and Cheri, our salesperson, was exceptional from greeting us the first time to following up with us after the sale. I just had a remote starter added last week and the service here was just as exceptional. We are very satisfied and will not hesitate to continue doing business with your firm. Thank you for making us feel like our business is important to you.

Richard King

Sep 25, 2015

Scott Clower and Jeff Moon were extremely nice and treated us like they had known us forever. It is nice to be remebered from previous visits

Mark Donielson

Sep 24, 2015

My search for a vehicle lead me to Bob Maxey due to the specific option content I needed (6.7L Diesel with 5th wheel tow haul prep package). You had unit in stock that matched my requirements. Sales process went smoothly - John Camilleri was knowledgeable and efficient on making the sale and helping research some load distribution and axle capacity ratings for me. Only disappointment was valuation of my trade in vehicle was low. Seems to me that new car dealerships could be happy with profits on the new vehicle sales and be more willing to have a "break even" exchange on the trade in. Needed to make a second trip out the dealership from the Milford area, to pick up my old vehicle which I will now keep or sell myself.

Jill Winegar

Sep 23, 2015

leased a 2016 explorer, salesperson went above and beyond in helping us find our car, staff was great in all aspects from office to prep.

Jeffrey Boyd

Sep 22, 2015

Scheduling was a breeze, work done on time. Good job.

Joseph Donatti

Sep 22, 2015

Friendly and courteous. Waiting room was very clean and extras like coffee, water, and popcorn.

Becky wisniewski

Sep 17, 2015

Dan is a very attentive manager.great crew vehicle

Marla Andersen

Sep 17, 2015

service very quick; staff very courteous; nice waiting area....fresh coffee is a nice touch! also, appreciate VERY MUCH the car wash......

Pat Mueller

Sep 17, 2015

No lies. No extra repairs. Cleaned car. Quick service. Honored a warranty. Drop box service worked fine. Thank u.

Paul Wisniewski

Sep 17, 2015

Service just gets better and bettergreat experiance

David Berry

Sep 16, 2015

The vehicle was repaired right and returned clean!

Car Buyer

Sep 13, 2015

I purchased a 2016 Ford Escape Titanium at the end of August, 2015. The salesman who was recommended by good friends did an outstanding job in understanding exactly what features I wanted, obtained the Escape in a few days, seamlessly completed all the paperwork, and thoroughly explained each of the features within the vehicle before I drove it from the dealership. I was extremely pleased with the dealership and their excellent personnel.

Sue Forfinski

Sep 12, 2015

oil changeliked the idea of paying for services at the write up counter- same person

William Vitoratos

Sep 12, 2015

Service was quick and courteous and I liked the car being washed!

Janenne Powlison

Sep 11, 2015

Very caring, courteous, & knowledgeable!! I will highly recommend your Service Dept.

Karl Romund

Sep 11, 2015

2014 f150 oil changed, wife brought it in and would not stop raving about the dealership.Keep up the great work

Michael Adrian

Sep 9, 2015

Helpful staff - everything done according to plan.

Doug Britz

Sep 8, 2015

I had the oil changed and tires rotated on my pick up and I couldn't have asked for any better service. Tony as always does a great job and so do the Techs.

Lisa Bartsch

Sep 5, 2015

My 2014 Ford Escape has had a poorly aligned Hatch since it was built. I could literally pull it open when it was closed. I spoke with the Body Shop manager Matt, scheduled an appointment and left it at Bob Maxey. Within a few hours Matt called to tell me it was ready. When I picked it up he showed me how much better the hatch fit after they adjusted it. I am amazed at how much easier it is to open and close. It fits perfectly! Thank you Matt and Bob Maxey Body Shop! Excellent service = Happy Customer!

Charles Swanson

Sep 3, 2015

Jenny is great to work with. She is knowledgeable and experienced. She even has time to answer questions AFTER the sale. Will be back.

Daniel Doak

Sep 1, 2015

Got there on time for my first Car appointment. Service personnel were very friendly and I had my car serviced promptly. Thank you

Scott St Clair

Sep 1, 2015

my wife had difficultly setting up the appointment with the service tech. I called back and talk with the service manage and he was outstanding. very supportive and got us in very quickly.The bottom engine tray came loose while on the road. again, talked with the service manager and he resolved the issues quickly!

Gregory Towler

Aug 31, 2015

I brought my 2012 Ford Taurus back for the regular oil change and tire rotation. Staff is always friendly. Now with the remodeling, the waiting area is comfortable and relaxing and spacious. Nice touch on the help yourself popcorn and drinks and snacks.

Robert Prosser

Aug 31, 2015

very nice and clean showroom with sales very nice sales peoples

Donald Lingenfelter

Aug 30, 2015

Great people, service people know us by name. We appreciate their quick service and expert skills.

Christina Ridalls

Aug 29, 2015

Was shocked by the new way to talk to a service person. And then I didn't recognize anyone. Once I got help it was quick and efficient and my questions were answered. On my way out, I recognized some of the people I am used to dealing with. Experience was good.

James Brown

Aug 29, 2015

I was there just for an oil change, and that was handled quickly and efficiently at a price that's hard to beat. The newly remodeled service facilities are a definite improvement over the old, and the waiting room is now first class, with pleasant decor and tasty snacks. Even the payment procedures are much better than before. My only reservation: When the technicians discovered that my oil pan has a leaky gasket, they were not able to deal with it on this visit. Since my vehicle is a Chrysler, it's understandable that the right gasket would not be in stock. I'm just concerned that the new oil may turn out to be wasted when the gasket does get replaced.

Robert Klimowicz

Aug 27, 2015

You guys are doing a fantastic job! The place is clean the work was done fast! All the representatives were a pleasure to work with. Keep up the good job.

Robert Leeds

Aug 27, 2015

We returned our 2014 Escape utilizing the Early Bird lease end plan. The transaction went very smoothly and we drove away in a brand new 2016 Escape. We are very pleased with our sales associate Scott Clowers, who has been very attentive all through the previous lease period and again through the new lease process. We highly recommend Bob Maxey Ford for a new vehicle.Robert LeedsHowell, MI

Forrest Staffeld

Aug 25, 2015

Your service staff was very friendly, and the maintenance service was done in a very timely manner.

Gary Wiltse

Aug 25, 2015

Scott Clowers has been a big help in our leasing of our cars.

Rebecca Fortier

Aug 25, 2015

2015 edge salesman was excellent and personable explained everything to mewill be back

George Shaw

Aug 24, 2015

I have already sent 2 customers who have purchased Trucks from Jenny O.. One was from Atlanta, Michigan. Dennis Davis, and P Fellows who was going to switch dealers. His problem was his doing. Both bought new F-150's.I love the excellence there in Sales and Service. Everyone is out to do their best for the Customer. Service lounge is immaculate and friendly, thanks for the free coffee and granola bar. I did suggest to your Svc Mgr to get a few more Children's Books to make it more child friendly. He got on it immediately.What a place. You have my loyalty forever.

John Carter

Aug 24, 2015

Necessary service was completed in less than the anticipated time at check-in. Comfortable customer lounge. Greatly appreciate the wash!

Carl Laesch

Aug 21, 2015

All issues were addressed. The staff is always a pleasure to deal with. The work performed was top notch and explained very clearly to me.

trumpetguy

Aug 18, 2015

Every contact we had with Bob Maxey Ford in Howell was a positive experience. Every person we dealt with was friendly, helpful , professional and didn't pressure us into a purchase. Our sales consultant went beyond expectations to understand our needs and to provide us with what we wanted.

Paul Wisniewski

Aug 17, 2015

service dept very polite !Tony is a great advisor

Richard Ratke

Aug 16, 2015

Honest, friendly, and fair. No one likes to hear that a repair is more extensive and costly than expected. But when the bad news comes to you from someone you truly trust and will fully explain what is wrong with your car, you feel glad that you came to Maxey's for your service. I especially enjoy being welcomed by name and thank for coming to Maxey's by Dan Rutherford. He is the face and personality of the service Department. Thanks,Rick Ratke

Edward Zachar

Aug 15, 2015

Appointment and some work on a recall was done efficiently.

Randy Lewis

Aug 15, 2015

They were awesome. Took the time to fix it right. M.

Derek Ganfield

Aug 14, 2015

This was my first experience with Maxey Ford and it was the best car buying experience I've ever had. Recommended to me by a family friend, I was a bit concerned working with a dealership a hour and a half away from my home. However, the phone and email communications with my salesperson put me into the exact truck that I'd wanted at the best price and... the vehicle was delivered right to my driveway for us to sign the paperwork.No hassles, great service & product, all from my living room!Maxey Ford will be on the short-list when our current lease periods expire.

Jane Cormier

Aug 13, 2015

The staff was super! My total experience for the repair was great.

Richard Matthews

Aug 13, 2015

We bought a F-250 Superduty. Jennie Olrich was excellent! We had been vehicle searching over a year off and on. We were not sure what vehicle we wanted. Jennie was always there for us with answers to all of our questions. She is an amazing sales person. We bought our last F-250 from Jeff Moon 14 years ago! You have an amazing dealership staff! When we need another vehicle we will be back! Thanks again!

David Wennerberg

Aug 12, 2015

Fast, timely and courteous service, very much appreciated.

Rosanne Dryer

Aug 12, 2015

I leased a 2016 Escape Se. I dealt with Brian and Julie and my experience was best I have ever had when dealing with a car dealership. They were both kind and very helpful making the process very easy.

Elaine Wampler

Aug 10, 2015

As a first time Ford buyer I'm extremely satisfied and love this dealership. Thank you

Peter Fellows

Aug 10, 2015

I love my f-150.Your staff from 1-10 gets an 11.From Mike R to Jenny O. I was treated very nice.I got a good trade-in on my old truck and a good price on my new one.Thank you from Pete F.

Jenny Nothaft

Aug 6, 2015

I am always treated well when I have my car serviced at Maxey. People are friendly, efficient and professional.

Ronald Carr

Aug 6, 2015

Om time at cost estimated and first dealership ever to have free coffee, water and popcorn, those little things make a difference not to mention makes the wait time go by easily. Thanks, great service department!

Cynthia Baird

Aug 5, 2015

Tony did a great job getting my Escape fixed - the only thing is the last page is the inspection of my tires and other things - but it is not my cars information - it has the wrong mileage on it and the wrong year and name on it.

Donald Gray

Aug 4, 2015

Our salesman was excellent. He has been our salesman in the past and will be our salesman in the future. We have alreay sent another customer to him and they thought he was great also. Thank you so much.

Tim Brown - Michigan Rod Products

Aug 4, 2015

Cheri Cash was very easy and pleasant to work with.

Candy Atkins

Aug 3, 2015

I always feel like a valued customer whenever I am at the dealership.

Nancy Bloomquist

Aug 3, 2015

Nice waiting room. Appreciated the water and popcorn! Quick service, didn't have to wait very long at all.

Stephen Brown

Aug 1, 2015

The area was spotless. Everyone I dealt with was knowledgeable and polite. A good experience.

Kathleen H.

Jul 31, 2015

Employees are always helpful, careful, timely, and friendly. We have no problem or worries when we bring our cars in for service. We don't have to wait forever to get an appointment either.

Valued Customer

Jul 30, 2015

I've leased several vehicles from Brian Waldo and the service I recieve is always top notch. I am a little dissapointed with the vehicle prep this time, as the inside of my windsheild was filthy and streaked bad.

Mary Zurawski

Jul 29, 2015

We were impressed that Dan responded to our email on a Sunday. We were able to get the car towed to the dealership and it was there for them to check out on Monday morning. I called in Monday morning to leave a call back number. I did have to call back again late Monday afternoon to find out what the status was, as I needed to make arrangements for a vehicle for Tuesday. I was told it would likely be ready on Tuesday morning if the updates were completed. I called back on Tuesday and was told it was all set to go. I guess I would have appreciated someone calling me to let me know it was ready. Overall though, everyone was very nice and we were very happy with the service.

Kathryn Hammett

Jul 28, 2015

I went in for the 2 recalls on my Fusion. They had it done in a 1 1/2 hrs. They said 2 to 2 1/2 hours. Very happy with that. Jared was especially nice.

Gregory Ostrowski

Jul 24, 2015

service was fast and professional and the car was washed upon completion. The waiting area is exceptional!

Daniel Retherford

Jul 20, 2015

Everything was great, they completed the repairs while I was at work.

Holly Rusk

Jul 20, 2015

I purchased a 2016 Fusion. My sales rep., Tina, was super and all other staff that I had contact with were very nice and helpful.

Rich

Jul 20, 2015

Staff was very friendly and accommodating. Maintenance work was completed, prices were competitive and vehicle runs great! I will definitely use this shop for future service.

Tonya Montoya

Jul 20, 2015

Best car leasing experience I have ever had in my 8 years of leasing. Paul Wisnewski was beyond helpful and helped us get the best deal possible.

Kathleen Calus

Jul 18, 2015

my family and friends have been loyal customers of fords for over 45years,with bob maxey our favorite. Tina Sosa has been our sales person to go to for all our needs . She has gone above what any other sales associate has ever gone to help all of us .

Tammy Daschke

Jul 17, 2015

The place was clean and courteous I recommend Bob Maxey

Thomas Schmid

Jul 17, 2015

Dennis B was helpful and professional and did a wonderful job meeting my families needs. We will definitely see Dennis again when ever we have a vehicle need.

Robert Makowiec

Jul 16, 2015

Service people were courtious and knowledgible. Told us when vehicle would be ready and it was. No complaints.

Glenn Neuenschwander

Jul 15, 2015

Talked to my salesman, Dennis while I waited and as usual had a friendly and positive discussion about a further purchase. He has been great with my four previous purchases and look forward to another one when my lease is up in February. (Give him some kudos)Your new facility is great! Remember when the waiting room was a "few chairs" in the sales area.

John Harrison

Jul 15, 2015

We had an emergency power train issue and Bob Maxey's dealership in Howell scheduled the vehicle in right away. The problem was determined and corrected and the rest of the vehicle given a multi-point check. All done promptly with full consideration of our transportation needs through their courtesy service. All in all a good experience.

Dan

Jul 14, 2015

Service was fast, friendly and professional as usual.

Ayesha Lancaster

Jul 13, 2015

Quick service. I appreciated the fact I didn't have to wait long...

Cheryl Mrakitsch

Jul 13, 2015

Kyler was very helpful with my leaking roof buttons. He knew what it was and had it fixed quickly while I was on vacation. He was fabulous!

Jerry Aston

Jul 13, 2015

Even though I was late for my appointment, they were still able to get my truck in and completed. I always have been pleased with Bob Maxey's service department. My plans are to buy my vehicles and have the serviced at Bob Maxey.

Ronald Motz

Jul 13, 2015

Paul in sales does a great job. We appreciate all his efforts.

Todd Reineck

Jul 12, 2015

I turned in a lease vehicle and purchased a 2015 Explorer. My sales guy, Psul Wisnoewski was very personal, knowledgeable, and helpful. I will recommend hom and Bob Maxey Ford to everyone i know.

Christine Hobmeier

Jul 11, 2015

Purchased a Ford Escape Titanium, very happy that we took our friend and neighbor Joseph Donatti's advice and went to Bob Maxey Ford in Howell, MI. Cheri Cash was our sales person and she did a wonderful job. She was very personable and the sales transaction went very smoothly.

Richard Mahoney

Jul 11, 2015

Very happy with the whole experience Had a good salesman

Alan Harman

Jul 10, 2015

Car was in for Ford recalls (plural). All but one was fixed.There is a Mazda6 in my future

Linda Leichtweis

Jul 9, 2015

I got right in Without an appointment & my car was ready before I expected it to be!!!

Mark Grzesiek

Jul 8, 2015

Hard to screw up a simple 20k oil change! Easy to schedule appointment and very quick turn around.

Richard Cavagnol

Jul 8, 2015

I brought the car in for a service recall. It was handled quickly and professionally and I was out of there in 40 minutes. Great service!

Dennis Stromberg

Jul 7, 2015

The personnel were very friendly and helpful and the service was done quickly.

Patricia Whitney

Jul 7, 2015

Love dealing with Bob Maxy Ford here in Howell. Jeff Moon and Scott Clowers are my favorite team to deal with. Their service dept. is really great also. The improvements the dealership has made certainly have the customer top priority. HIGH 5 all around

Robert Kincaid

Jul 7, 2015

Fast and efficient service! Great new, updated facility and waiting room.

Stuart

Jul 7, 2015

Ford Expedition EL Limited. Friendly staff, took a little while to get vehicle ready.

Angela Gillespie

Jul 6, 2015

My car was totaled by an old man in a parking lot so I was in need of a car. Mitch at the dealership was very helpful and friendly. He and the sales manager made the process easy and not too overwhelming. I was glad that my first experience purchasing a car with a car payment was easy. They even let me drive the car for the weekend before I signed the following Monday. Cool guys at Bob Maxey.

Richard Smith

Jul 6, 2015

I leased my third Fusion and with each experience I am more impressed with Scott Clowers. Scott and the entire team at Maxey Ford does a great job and always handles my business with the utmost professionalism.

Joseph Jamieson

Jul 3, 2015

everything was to my satisfaction, nice going guys!! it was simply a recall on our 2015 fusion,, but well handled!

Rachel Ureche

Jul 3, 2015

Friendly helpful staff would highly recommend purchasing a vehicle from here and love the service department always satisfied with the work they do. Thanks again love my 2008 jeep almost a year later and still enjoying it everyday

Barbara Troe

Jun 30, 2015

Service was great. Oil change and rotate tires in less than an hour !!!!!!!

Elaine Wampler

Jun 30, 2015

Absolutely LOVED our experience. This may be our first ford but we're in the ford family now.

James Kashinsky

Jun 27, 2015

VERY NICE & FRIENDLY JENNY OLRICH IS A GREAT SALES PERSON!!

Derek Moore

Jun 24, 2015

The new waiting room was magnificent and it was a relaxing atmosphere. The only thing I'd recommend is put a computer in the back corner so waiters can surf the web while they wait.

Brian Riordan

Jun 23, 2015

I had some warranty service done on my car and everyone did great!

Clare Horwood

Jun 23, 2015

I had an emergency situation, and Dan Rutherford told me to bring it in immediately. I had my car there in 15 minutes. The courier took me home, and then he picked me up again when the repairs were completed. Excellent service! Thank you Bob Maxey Ford of Howell.

Richard Oster

Jun 23, 2015

Could not solve the problem but spent a lot of time trying to solve the issue .

Ronald Smith

Jun 23, 2015

Fast, friendly service. Vehicle always ready when promised. Service tech always takes time to explain what was done to the vehicle and any concerns noted.

Catherine Hammer

Jun 22, 2015

I had a 10:30 appointment for an oil change, tire rotation and 30,000 mile checkup for my 2014 Escape. I arrived at 10:30 and was out the door by 11:05 with all the work done and my vehicle washed! I feel that with the car wash included the price I paid was an excellent value. Thanks!

Michael Crupi

Jun 22, 2015

On time, fine, no issues,the facilities were clean, follow up care good, would recommend

DeniseT

Jun 19, 2015

I brought my Escape in for an oil change...staff very pleasant and helpful.

Pasquale Giammarco

Jun 19, 2015

I purchased a Ford Fusion SE. Cheri Cash was friendly and personable, and extremely helpful in getting any information needed to answer my concerns and questions about the purchase and the vehicle itself.

Carol Clark

Jun 17, 2015

Liked your new waiting room and the service was timely and friendly.

Lorri Ortwein

Jun 17, 2015

Focus, exc., love the p/up.... drop off service, BIG PLUS!! saves a lot of stress, time!! Employees/Manger in service are the "BEST"!!!! 5*** SERVICE!!! Wouldn't take my car anywhere/place else!! Thanks Tony and crew!!

Mike

Jun 17, 2015

Outstanding new service area . Service adviser was very fast and very helpful. Vehicle was ready in less time than I had expected and the work performed was first class. Overall a great experience.

Billy Poufcas

Jun 16, 2015

Had a broken mirror - stopped in to order a new mirror and had it replaced later that same day! Perfect!! And my granddaughter left behind her purse/wallet with her whole world in it, in the waiting area. It was turned into the service director who was trying to contact her as we were trying to contact the dealership. The wallet was placed in the safe for safekeeping until the next morning! Perfect and that set her mind at ease. Thank you for taking good care of not only our F-150 and but our family too!

Pablo Davila

Jun 16, 2015

Your service representative was friendly and seemed much more honest than the service representative at Bill Brown Ford. I was much happier with my experience at your service center.

Christopher Storms

Jun 15, 2015

Awesome job took the stress out of buying a vehicle! Told Tina Socha what we wanted had it deliverd 2 days later to our house! Doesn't get better than that that's why we keep coming back to Bob Maxey of Howell!

Lisa Taucher

Jun 15, 2015

Very friendly staff and completed in a timely manner.

Sue

Jun 15, 2015

I hit a deer. Bob Maxey body shop gave me a free service loaner. My Fusion had over $9000 in damage. Now it looks just like it did when it was brand new. I'm very happy with my experience with Bob Maxey Ford.

Silvia Stradtner

Jun 12, 2015

Excellent sales person Tina Socha. Super nice. Escape lease.

Charles Mckenney

Jun 9, 2015

The staff at Bob Maxey Ford in Howell was friendly, courteous and attentive to my needs. The service was handled quickly which minimized my wait time, which is always a good thing.

Duane Teselle

Jun 9, 2015

Ford C-Max for a recall concerning battery. Service was excellent. Staff said they would call at a certain time, and they did. They did what they said they would with their follow-through.It was a excellent experience.Duane TeSelleHowell, Michigan

Richard Kopchak

Jun 9, 2015

EXCELLENT SALES REP. (DENNIS BALLA) . . . NICE EXPANSION IN PROGRESS at BOB MAXEY FORD . . . WIFE'S AUTO, HAVEN'T PUT ANY MILES ON IT YET, MAYBE IN A 2-3 WEEK TIMEFRAME.

Charles Silcox

Jun 8, 2015

Went there for a new battery,was in and out in 10 minutes.

Gary Ronspees

Jun 8, 2015

service was fast and friendly, completely explained what i should be expecting in the future on my vehicle,

Linda Kuzawinski

Jun 8, 2015

The service was completed in a timely manner. The facility was clean and well organized.

Cramer

Jun 6, 2015

Got to the service department early for my 8:30 appointment for an oil change at about 8:10 and was back in my car ready to leave with the oil changed and a car wash by 8:30.

Patricia Roberts

Jun 6, 2015

My experience has always been very good. Easy to make a appointment for service.

Linda Fry

Jun 5, 2015

i WAS DISAPPOINTED WITH HOW LONG IT TOOK TO GET MY CAR INTO THE DEALERSHIP TO GET FIXED; HOWEVER, MATT (BODY SHOP MANAGER) WAS VERY NICE AND PROVIDED GREAT SERVICE TO ME ONCE MY CAR WAS IN THE SHOP.

Valued tony hurn Customer

Jun 5, 2015

i will not go to any other dealership. my sales person was great and i will return to buy my next car or truck from her.

Janenne Powlison

Jun 2, 2015

Dan, the Service Manager was AWESOME !!! He got me an answer on my paint repair job and we will be scheduling it upon our return from a mini trip. He assured me everything would be taken care of under warranty and was super friendly and accommodating. I think I'm going to like it here!!!!

Tammy Koski

Jun 2, 2015

Service was excellent! We bring our vehicles here for oil changes and will continue.Thank you for your valued customer service!

Camille Dittmar

Jun 1, 2015

The staff was very helpful. Everything went very smoothly with me buying the car, just took a little more time that I expected. But it was a great experience and I will definitely be recommending them to my friends and family

Jack Kerr

May 29, 2015

Bob Maxey is amazing they offered several suggestions with our minivan, offered to take care of items for a very minimal charge, and a few things offered as a courtesy just for using them often. The office staff is very accommodating and friendly, with FREE coffee, snacks and wifi. Love coming here!

John Epley

May 26, 2015

Made appointment day before and on Friday of holiday weekend, was in early and serviced promptly. Pleased with car wash;(my suggestion years ago)and good service.

Robert Knight

May 25, 2015

2012 ford escape. The used cars staff was excelent. They listend to what we wanted in a vehicle and did what they could to het us in one it was a good experiance.

Julie Kastrati

May 24, 2015

My hometown dealer no hassle dealer thumtbs up.You feel like you are in a hotel the way it's updated !!!!!!!!

Jon Greene

May 22, 2015

I had winter tires removed and summer tires installed. Could there be some type of defined, written outline of what will be done? Like removing and identifying the tire position.Any balancing to be done.

Marjorie Patterson

May 22, 2015

First of all, I LOVE my new Escape. Still haven't gotten around to figuring out all of the modern gadgets.My salesman, Dennis Balla was very professional and always kept in touch with me during my mind making up process.I did not feel pressured and I feel I got the best deal he was able to get for me. I could have gone to the Ford Dealer in Brighton but I was not impressed by service I had gotten there earlier in the year. Also my son had had much better service from the Howell, Mi location.

Susan Thomas

May 22, 2015

Was in and out! Very satisfied with the experience. All employees encountered were friendly and helpful. Love your new "digs"

Susan Tyle

May 22, 2015

i have a ford fusion 2012. I always come for service all my fords. 2 have been purchased at this dealership. I had a problem with steering pulled in. I didnt have an appointment. they took a look and there was a problem steering gear. they gave me a rental for overnight. Next day car was done and ready to go.thank you for helping me.

William Klebba

May 21, 2015

We purchased a 2013 Ford Escape on April 30, 2015. We noticed a couple things weren't working on it the next day, so we notified our salesperson and he immediately took the car to service where they made the necessary repairs and we were back on the road. We had an excellent experience at this dealership and would recommend them again. Kyle was our salesperson and he did a wonderful job, kept in touch with us, and we were very pleased with everyone there. Thank you, Bill Klebba

Thomas Chappelle

May 20, 2015

Have always been very satisfied with the service at Maxey Ford. Excellent service, fast ,reliable and trustworthy.

Trudy Eck

May 16, 2015

Always very accomodating; had a 8:30 am appointment, was going to be delayed almost 1 hour and was told to come and they would still work me in ...which I so appreciated! Always courteous, leave a clean car; feel I can trust them to do the work needed...which has not been my experience at some other dealers.

Janice Dobbie

May 15, 2015

I had an oil change, and I appreciate that they washed my car.

Joseph Fader

May 15, 2015

We purchased a new 2015 Mustang convertible and were very pleased with the good communication from the salesman (Dennis Balla) during the order and deliver process. This is our 3rd vehicle from him and We will continue to purchase vehicles from Dennis in the future.

Gerald Ostach

May 13, 2015

Tina S and Rich in financing were GREAT!!!! They both went the extra mile to get me the car I wanted.Many thanks to both!!!Jerry

Sara Downing

May 12, 2015

Fast, friendly service! Don't have to wait a month of sundays like other local ford dealers!

Larry Feist

May 10, 2015

The experience went perfect. I was in a hurry and Cameron and the team worked with me to make it happen stress free. Cameron really did care about my needs and I appreciated that!!!!!

Anthony Sessions

May 8, 2015

My overall experience with the dealership is really good. The truck I purchased is very nice. The financial services got me a better than average interest rate. I had to take it back at 350miles for an innocuous issue, which they handled quickly and with good service. What I am not happy with is the ordering process for my vehicle. I must say, this is not specific to just Ford. The car companies force us into purchasing things we do not care to have because they put stipulations on those items you do want. So to have item X you must get Package Y. In my case, there were a few items I wanted; key were the seats. I have severe back problems and in order to get the seats that were best suited for me I was forced into the premium package to get them. I am sure many would agree, I just want to choose those items important to me and minimize the impact on my budget. So my consumer satisfaction is very low.

Mandee Merucci

May 6, 2015

The staff was friendly and helpful. Also, the waiting room was totally remodeled and is much more welcoming and comfortable.

Dennis Stromberg

May 5, 2015

The service was great and the staff was very informative on the work being done.

Kathleen Poma

May 5, 2015

We have purchased a 2013 Focus and a 2014 F-150. Our salesperson, Tina Socha, is the best. She found the truck with everything we wanted in the color we chose, in one afternoon. We picked it up the day it was delivered. The service department has always helped with any problem and love the free car wash when you pick the car/truck up.

Jennifer Maksym

May 4, 2015

I had a full service and to my surprise included a car wash. Thank you...

Gregory Towler

May 1, 2015

Brought my car in for a routine oil change and tire rotation. Staff is always very friendly. The new customer waiting area is very nice.. nice improvement.

Kenneth Bennick

May 1, 2015

Cheri Cash was a wonderful salesperson. She answered our questions quickly and with sound facts. She worked with us to find our vehicle, do a dealer transfer and did it with a smile on her face. Thank you for your help I will certainly refer friends and family to Cheri Cash.

Tacoman1954

Apr 28, 2015

SECOND TIME HERE FOR OIL CHANGE. Service Rep was courteous and the oil change was completedreal quick. I would repcommend this place

Valued Customer

Apr 28, 2015

It was a great experience. Very easy - everything was taken care of and the sales associate was AWESOME. I just called him up and all the everything was completed and all I did was pick the vehicle up from the dealer. I would recommend to all other associates using this dealer for company

Hannah Simons

Apr 24, 2015

The loaner car was great it just took 8 weeks to finish my car when they said it would be about 4..

Daniel Cipolla

Apr 23, 2015

I came to the show room with little expectation and the sale people and staff exceeded all of our expectations with their kindness and willingness to help us. Great experience. Especially from Dennis Balla our sales person

G. Matevia

Apr 23, 2015

The service department got me in quickly and had my car finished in a very short time. I was very pleased with the service this time.

Brad Belesky

Apr 21, 2015

The service was great. I showed up at 12:15 for an appointment I made for 12:30. Truck was done with the works package by 1. Faster than the quicklane I went to at oter dealerships and nicer staff. Only issue is that it was little confused because I was not greeted right away and the older gentleman was nice but little slow motion.

Ferial Warra

Apr 21, 2015

Scott clowers the salesman took very good care of my mother's lease. She lives in Farmington Hills and leased her fusion from scott. She is elderly and couldn't drive out to howell to get a oil change. Scott sent a employee who picked her car up and took it to Howell for a oil change. He also left another car for them to use. Great customer service and it was very much appreciated.

Richard Kopchak

Apr 21, 2015

SIMPLE OIL CHANGE . . . ACCOMPLISHED VERY RAPIDLY . . . THANKS

Cheryl Newsted

Apr 20, 2015

Upon entering your facility, I was greeted by Brian. With the new set up, I wasn't quite sure where to go, but Brian was very friendly and guided me to Billy (who was equally as friendly) Billy wrote my oil change up. It took just a short time while I waited both outside in the beautiful sunshine and in the waiting room. When my car was ready, (with a complimentary car wash too), Billy went over the items they had checked and sent me back out to enjoy the beautiful day. Friendly, Fast and Efficient! I was very happy with the service. Thank You guys! (and everyone else behind the scenes.)

Lois Parker

Apr 17, 2015

Had an oil change and tire rotation and system check ........ all done in 25 minutes!!!! Outstanding!!

Kenneth Fleszar

Apr 16, 2015

I had the back door of my F150 supercab stuck, they repaired it fast less then a hour. I did not receive any paper work to show what was done ? Said they would send it to me but did not see anything in 5 days.

Theresa Duncan

Apr 16, 2015

Jenny Olrich was very helpful as usual. Nice to have a salesperson I canCount on

William Smith

Apr 16, 2015

Speedy Service....I was in & out for an oil change very quickly.

Charles Krochmal

Apr 15, 2015

Prompt, efficient and friendly -- highly recommend!

Frances Lenga

Apr 14, 2015

Tina, was great. The only problem was getting the necessary paper work to register the car in Ohio. Dealership was not aware of all the necessary paperwork required. Tina took it upon herself to get the right forms and make sure that it happened. She even went to the Secretary of State herself.

Lawrence Hammond

Apr 13, 2015

service was friendly and work completed sooner than estimated

Florence Rader

Apr 11, 2015

I was very pleased with the excellent service, and the friendliness of the staff.

Judy Spence

Apr 10, 2015

First off I just loved the sales man. Very friendly and helpful. He was great. The rest of the sale staff were also very helpful. Very good experience and I love my Escape. Couldn't be happier.

John Salo

Apr 9, 2015

your staff is excellent !!! even through all the construction they kept me feeling important and they did just that.

John Lawler

Apr 8, 2015

They are the best!! I would not bring my Ford anywhere else!!

Karen Porter

Apr 7, 2015

First time customer- oil change and tire rotation. Friendly staff, personable, quick to help upon my arrival and to service my Navigator. It was especially helpful to have someone available to take me back to my work right away while my truck was being worked on. I will go back again for future work!

Taffeta Kelsey

Apr 7, 2015

Was there over my lunch hour and was given a loaner to go out to eat while they worked on my car. Great experience, as always!

Angela Fronczak

Apr 6, 2015

Fast, friendly service as always! Thanks for your recomendations as well.

Bonnie White

Apr 6, 2015

tina was awesome, very easy to work with. Everyone was great.......great experience and very happy with our purchase

Daniel Galiher

Apr 6, 2015

Escape was serviced last Friday. All good, impressed with expanding service department and flow changes in the system. Always get great service from the Dan Rutherford and his service team. Thanks

Debra Hatchard

Apr 6, 2015

2012 Ford Focus. Service was great and quick. The staff is always helpful and friendly. I trust bring my vehicle to Bob Maxey Ford's. Plus I like being able to make Saturday appointments.

Donato Delproposto

Apr 6, 2015

paul is a great sales person it was a great experience

Michael Williams

Apr 4, 2015

The service was excellent and so is my f150 and my titanium focus thanks Bob Maxey. Thanks for working late to get the job done.

Jaime Pedersen

Apr 2, 2015

I leased an Escape and it was a wonderful experience. All the staff that I encountered were friendly and helpful. I really appreciated the upfront pricing done at the desk right in front of you. At a lot of dealerships the salesprerson goes into a room for a secret meeting and then they come back and inform you of the price they decided on! It always leaves you feeling like you are being cheated. Thank you for being open and honest, it is appreciated!!!!

Linda Crawford

Apr 2, 2015

My paperwork was ready for my appointment and the ease of purchasing my new vehicle was great and thorough. Very positive experience.

Timothy Avery

Apr 2, 2015

We had our first oil change on our F-150. The service dept. was very pleasant and friendly.

Barbara Steimer

Apr 1, 2015

As per usual Bob Maxey service got the job done in record time. Very friendly staff.

Doug Britz

Apr 1, 2015

The service and service staff did a great job. I was greeted with a smile and it took the service advisor 2 minutes to write me up and I was on my way. Within 45 minutes I received a call that the service on my vehicle was completed. Great job by the whole staff

Allen Obrian

Mar 31, 2015

Service was great. Scott Clowers goes out of his way to taake care of us.

Jason Adams

Mar 30, 2015

My vehicle was ready before the time it was expected and my deductible was waived!!! Best service and visit wehave had so far!!!! Definitely takes care of the Ford family and THANK YOU!

Gregory Towler

Mar 27, 2015

I brought my Ford 2012 Taurus to Bob Maxey for service because I thought there was an oil leak. It turned out to be a transmission PTU sensor problem. Bob Maxey had my car for 7 days (including the weekend) while they obtain the parts that were out of stock and made the repairs. The service rep called me twice during the time to inform me what they were doing. I was very happy with the service I received.

Marvin Chupinsky

Mar 27, 2015

All excellent. Just don't know what else to say.**********************************

Thomas Pinta

Mar 25, 2015

service quick and efficient. the new facilities are very nice

Walter Cipta

Mar 25, 2015

Very friendly, and want to make the customer happy.

Dennis Wilcox

Mar 24, 2015

The job was done as requested and the truck did not die on the way home. The same could not be said if it was done by Brighton ford .

Ryan Breasbois

Mar 24, 2015

This is my second F-350 I have purchased at Bob Maxey. Thanks to Brian Waldo it was a great experience.

Bernard Cybulski

Mar 23, 2015

I have a relationship with Bob Maxey's dealership in Detroit. Now with having serviced my vehicle at Bob Maxey's in Howell several times the level of service at both places exceeds my experiences from other dealerships. They are very professional in making sure that your service needs are done correctly the first time so you don't have to return with the same problem. I have an Edge and Fusion.

Robert Annett

Mar 23, 2015

The write up young man was very helpful. Even going out to the car to show me where, and how, to check a certain fluid level.

Josh Pearson

Mar 20, 2015

They did the undercoating check and oil change.I will have them do more service on my truck

Robin Zuverink

Mar 20, 2015

Ford F150 special Service started out poor but then Jeff Moon stepped in and made things right for us. Once we got in touch with Jeff things went very well, except we had to wait longer than expected to get the plate shipped to us. LOVE THE TRUCK and Thanks Jeff Moon for all your understanding of the timing between the initial call and the time we could get there from Holland to pick it up. Future purchases will be from Jeff Moon, he was so great to work with!!!

Joshua Cash

Mar 19, 2015

I leased a ford fusion, the service was great, friendly, and efficient.

David Robin

Mar 18, 2015

Service was smooth as the oil change was for the engine.

Greg Mcdiarmid

Mar 18, 2015

staff was friendly and the service was done promply, just got a oil change but they held to there appt. time and got me out quickly

Howard Thompson

Mar 18, 2015

All the people at Maxey where very friendly and courteous. Could not ask for a better salesperson than Jennifer. All questions were answered very promptly and completely.

Judy Recker

Mar 18, 2015

Fastest I have ever been in and out! Great place to do business at.

Todd

Mar 18, 2015

From my first call to service (Kyler) to dropping it off to picking my car up was TOP Notched. Very Professional. 0

Linda Crawford

Mar 12, 2015

Quick and effecient service for the oil change special of $17.95.

Gail Witt-Nichols

Mar 11, 2015

Staff was great, work was done in a timely matter, great job, they do great work.

Linda Hufford

Mar 11, 2015

I purchased a 2014 Ford Fiesta. And had problems starting the car, took it in for service and had to leave the car and they gave me a shuttle ride home and picked me up when the repair was done. The staff was very helpful and nice. THANK YOU VERY MUCH,Linda

Richard Cavagnol

Mar 11, 2015

The first oil change, tire rotation, and vehicle check at 10000 miles for my Ford Fusion Hybrid purchased on 12 June 2014 was free. I asked the service advisor to check the floor heating on the driver side as it appeared to take a while for the heat in the very cold weather. He said there was no problem with the system, that the Fusion had one vent on the driver side. He was courteous, knowledgeable and I was out in 45 minutes.

Sean Spinneweber

Mar 11, 2015

Service was fast and complete employees talked well about their job and their employers

Richard Bobinac

Mar 10, 2015

Paul, your sales person was very helpful in finding the vehicle I was looking to lease.Had it ready to go as promised with all the paper work waiting for my ok.He explained new features and hooked up my I phone with sync. So far I'm very happy with Bob Maxey Ford.

Deborah Warden

Mar 4, 2015

I HAD SERVICE DONE YESTERDAY. EXCELLENT CUSTOMER SERVICE AND GREAT SHUTTLE SERVICE.

Mike S.

Mar 4, 2015

We had taken our vehicle back to the dealership where we purchased it (about 10 miles east of Bob Maxey Ford) previously for the same concern. Needless to say their fix lasted about 48 hours and we started having the the same problem. I had never been to Bob Maxey Ford, but I decided to give them a shot. From the start Service Writer, Billy Oatman, seemed interested in getting the vehicle fixed and focused and not on simply selling us some additional maintenance work (although we did have an LOF completed) etc...Billy did a great job keeping us informed and even after telling us the vehicle was fixed he had the technician check the vehicle one more time where they discovered the concern was not resolved despite following Ford's ESP hotline instructions to simply clean an lubricate the running board motors. Before we came to pick up the vehicle Billy pro-actively called me, told me they needed more time to see if Ford ESP would now authorize a replacement motor for the running boards. They did and the vehicle is fixed and Bob Maxey Ford has a new customer.

Ron Misiak

Mar 4, 2015

The service department was professional and did an exceptional job handling my power steering situation. They gave me information regarding who to contact regarding a possible recall notice that had been done and they were able to resolve the problem. Kudos to the Service team!!!!!

Cathy R

Mar 2, 2015

They did a wonderful job and were very timely and professional. Didn't try to talk me into having anything else done to my vehicle. Appreciate honesty and them not trying to have more done than was necessary.

Martina Eagle

Mar 2, 2015

The staff was extremely helpful and I will definitely use their service in the future

Mark Korolishin

Feb 27, 2015

They were very helpful and explained throughly what was going to happen and what was involved. They service tech was very pleasant and polite. Great service.

Mary Erdman

Feb 27, 2015

The staff was friendly , I was approached as soon as I walked thru the door. My salesman was helpful , friendly .I've only had the car Fusion, a few days, but so far I am enjoying it.Thank you.

Deborah Cuddington

Feb 26, 2015

Service was quick and easy and when remodel is completed should be much nicer.

James Slawek

Feb 26, 2015

Dan went above and beyond to help us out and make sure our truck was done right. I just hope I dont have any more issues with it. (which I dont believe I will ) THANKS AGAIN DAN RUTHERFORD AND BILLY OATMAN !

Mary Zurawski

Feb 26, 2015

Greatly appreciate the prompt shuttle service and the timely attention to my situation

Susan

Feb 26, 2015

My only contact has been with the service department and the shuttle drivers. There is nothing more they could have done to make my experience better. All three times I have been there, everyone has been professional and have gone above and beyond the call of duty!! Thank you!!!

Jason McDonald

Feb 25, 2015

Made an appt at #;30 dropped of my truck at 3pm and it was done in 45 mins. Very friendly staff. Young man even filed my rebate for me so I wouldn't forget to do it. Very happy with my service.

Stanley Ball

Feb 24, 2015

Service was performed up to usual high standards in record time. Very good job!!!

Diana Galejs

Feb 17, 2015

was nice that the mechanic offered to have me get a lift home since i had no ride and it would take several hours before my car was done and I'd worked all night.

Joe Wagner

Feb 16, 2015

Had an 8:30 appointment. Took me at my scheduled time. Very professional & I like the remodeling of the service area.

Rachael Gravelle

Feb 16, 2015

I financed a Ford Fiesta. The staff was very friendly and helpful. I would highly recommend family back!

Hubert Hoskins

Feb 13, 2015

I had no appt but I was in and out in 45 mins. outstanding job and also I was told what was next that should be look at; at my next oil change.

Peter Poma

Feb 11, 2015

This has to be the best dealership experience that I have ever encountered. Bob Maxey Ford of Howell is, in my opinion, dedicated to providing quality customer service. After deciding that I wanted a 2014, F150 Eco-Boost, with the Max Tow option, I contacted Tina Socha for help in locating this particular truck. Tina went above and beyond my expectations and was able to find exactly what I wanted, including my list of desired options within two days. Her product knowledge was very helpful. She sold me a beautiful truck and never tried to sell something that I did not want.Whether it is sales or service....Bob Maxey Ford has our business as dedicated customers for many years to come.

Carl

Feb 10, 2015

Had my 2012 Taurus in for "The Works" a few times now; and my opinion of the Service Department remains unchanged. Everything has always been taken care of in a courteous and professional way.

Marcia Czerwenka

Feb 10, 2015

Everyone was extreamly helpful, we had a recall on our MKC and it was taken care of quickly

Steve Tangney

Feb 10, 2015

2014 Focus, service was great, staff was very helpful.My car had issues, they provided a loaner, They listened to my issues and repaired my car in a timely manner.

Paul Wisniewski

Feb 6, 2015

Tony did a great job taking care of all the concerns we had with car.Very attentive, and very good with follow upGreat Job !!!

Roy Davis

Feb 5, 2015

Had a recall on my 2014 Fusion.The service was very short and had a just a short wait.Very pleased.

David Wennerberg

Feb 4, 2015

Quick service very efficient. Service area under major construction. In spite of this, I was taken care of quickly and am very pleased.

Sharon Apple

Feb 4, 2015

The service took awhile but, I was told that ahead of time! I came prepared to wait and was comfortable in the waiting area.Everyone was very nice. They got the repairs done ( recall items) an oil change, and even a battery in my key fob and I was on my way.No problem at all! Thank you!

Candy Atkins

Feb 3, 2015

I have always had good service and support at Bob Maxey Ford! My experiences with Sales has also been excellent, and I plan to continue with your dealership with any/all Ford purchases and/or maintenance in the future.

Larry Morris

Feb 3, 2015

Always a great experience to bring my car to Bob Maxey Ford for service. Everyone from the person checking in my vehicle to the porter bringing it to me after service is great! Thanks!

Roberta Mackniesh

Jan 30, 2015

I brought my vehicle in for routine maintenance. I was notified of a recall issue but will make an additional appointment for this.

Kris Moyer

Jan 29, 2015

Pleasant, helpful staff. My car was done on time and the wash was appreciated.

Krystal Mcleod

Jan 29, 2015

I was so please with the Quality of work. I had $5700 damage done to my car and they got my car fixed less than two weeks. Provided a loaner car for me. When I picked up my car it was sparkly clean, vacuumed out and very well put back together. Matt the manager was so Pleasant, and friendly. He walked me out to my car to make sure everything was okay and to make sure I was satisfied. Thank you Bob Maxey Ford I will definitely refer people to you.Krystal

Adam Naif

Jan 28, 2015

very professional speedy service and the price was great I will always use

Bradley Topp

Jan 28, 2015

Good experience!!Always Friendly People!!.........................................................................................................................................................................

Gwen Bennett

Jan 28, 2015

Had three recalls on my 2014 Ford Escape. Also heater needed to be adjusted. I was very much satisfied with the service.

JP Westphal

Jan 28, 2015

We love our salesman Brian Waldo at Bob Maxy in Howell Michigan!!!! He is a very caring sincere person & we will keep coming back!!

Mathew Lipiec

Jan 28, 2015

Focus SE hatchback. Had to order manual version as none in stock at dealer. Dealer made it very easy and had no difficulty. Also took my truck in at time of purchase to have recalls fixed.

Michael Wright

Jan 28, 2015

Fusion energi oil change tire rotation car wash and recall all in an hour and half FANTASTIC!!!!!!! what a great team you have Bob Maxey Thank you Mike Wright

Kathleen Calus

Jan 27, 2015

I was early for my appointment , but they gladly took my car in for my oil change tire rotation and 7point inspection . fast and friendly service . and they even washed my car I was very happy with that service . I will gladly bring my cars there for all service needs .

Robert Makowiec

Jan 27, 2015

Very knowledgeable service manager. Very courtious. Prompt service. Automobile runs great.

Victor Caporosso

Jan 27, 2015

I was surprised to find out that with only 30000 mi. on my truck that they would not cover the bumper to bumper waranty and charge $240.00 to change a blinker light switch and then at my suggestion found a loose ground cable that had probably been that way since new causing electrical problems, on the other hand I did break the switch but still don't understand about the loose ground cable. The staff was very considerate and helpful and I felt at ease with them working on my truck.

Brent Lyons

Jan 23, 2015

Got me in right away. Had credit from my rewards balance that I was able to use for my oil change. Thank you!

Dennis Porto

Jan 22, 2015

I had a service issue with my Mountainer and your service team from write up, mechanic and service management made sure that my car was service correctly and on time. I also observed that all customers in service area where handle in the same manner I was which illustrates to me what a professional service team works at your dealership.

Christina Ridalls

Jan 20, 2015

With out an appointment I was able to get in and out quickly. I was surprised when I went out to the parking lot. I was looking for my dirty car and it was cleaned. Thank you so much.

Cheryl O

Jan 19, 2015

2014 Ford Edge, my 3rd car purchased from Jenny Olrich. She is the reason I continue to by Ford Vehicles.

Karen "Katrina" Maxwell

Jan 19, 2015

Leased a Ford Explorer. Jenny is a great salesperson for your company. She is kind, honest, and not pushy! I really appreciate that! I will use her and refer her to my friends and family!When it comes to your Service Department......Dan R. and Tony A. are the best in the business. The main reason I left Chrysler products and went to Ford is because of Dan & Tony. Their customer service is over the top great! I never feel like I am bothering them if I have a question or concern. They want me to be happy with your product, and their service is always with a smile and a kind word.A fisherman would say.....YOU GOT 3 GREAT KEEPERS! Sincerely, Katrina Maxwell

Cheryl

Jan 18, 2015

everything was great, friendly people, fast service, keep it up

Jessica Kokalis

Jan 17, 2015

Happy with the service and I appreciate the car wash this time, nice addition with the renovation! Can't wait to see when it's all complete.

Kim Oconnell

Jan 16, 2015

Thought my blower motor was going bad in my 2014 Escape, found out mice were setting up housekeeping in my car. They did a good job in a timely matter. Thanks

Carole Pode

Jan 15, 2015

Very professional staff. Car ready in 30 minutes.

Michael Walling

Jan 15, 2015

My only small problem was the amount of time it took, oil change and fuel filter 3 1/2 hrs.? on a good not they did find i needed to replace the air filter thanksMike

Frank Bernal

Jan 13, 2015

Staff was very friendly and polite. They understood what was needed and completed the task in a timely manner. No complaints.thank you.

Linda Montrose

Jan 12, 2015

The service man was friendly & very polite. He's a keeper!!!

Jane Cormier

Jan 9, 2015

The staff was great and I was told the wait time would be 30-45 minutes and it was done in about 30 minutes...excellent! Very happy.

Priya Clifton

Jan 9, 2015

Amazing service as always! Special shout out to Tony in the service department. He is always such a great help. Very professional. And does a great job getting my F150 taken care of. I am moving to Ann Arbor, but will countinue to come back to Howell for service for my truck because of the great experience I have had due to all the staff, and Tony.Priya Clifton

Michael Obershea

Jan 8, 2015

I made appointment for service and Recall. Work was done extremely fast and friendly. My wife was so surprised that I was home so quickly. Great job! Thank you all very much.

Shariese Messner

Jan 8, 2015

Took my 2013 Ford Escape (which I love!!) in for some recall issues. I had a couple of small things that needed attention too. Everyone in the service department were very friendly & helpful. My vehicle had to spend the night, so they supplied me with a loaner car, a Ford Fusion,very nice car too!! I was extremely happy with the service provided!

William Buchan

Jan 8, 2015

I made an appointment to get my 15K mile maintenance and oil change. The moment I pulled up to the service entrance and honked it opened up. I was greeted immediately and went to the waiting room. I was only there for a short time and the manager came to let me know the car was ready. They even washed the car which I really liked. Everything was great except when I inquired about having a remote starter installed I was quoted a price of over $400 so needless to say I skipped that. Too bad you don't offer some kind of a discount.

Timothy Stocks

Jan 7, 2015

It was great that Dan Rutherford was able to have the parts available prior to me bringing in both vehicles on the same day.Thanks for a great job guys!

William Howes

Jan 7, 2015

We live 40 miles from Howell and are Bob Maxey customers for the 3d time! Enough said.

Carol Wilcox

Jan 6, 2015

AAA brought my 2011 Focus to the collision shop for repairs after an accident. Kevin and Karen have been great to deal with.I so appreciate the kindness, thoughtfulness and professionalism with which I was treated at all times. I very much appreciate the loaner car that Kevin set me up with. The car was repaired with thought and care-it looks brand new!I just couldn't be happier with the service I experienced. Thank you.

Rich Linder

Jan 6, 2015

My service tech was very pleasant and helpful. He showed me how to connect my cell phone to the car. When my service was complete they did a quick car wash, very much appreciated, this was the first time I received the car wash. What a nice finishing touch to the service experience.

Terrence Wiggins

Jan 6, 2015

I'm pleased with the way Dennis Balla handled this transaction. I had ordered the vehicle about six weeks prior to planned delivery. Ford built and shipped the vehicle sooner than I anticipated, so when the vehicle arrived at the dealership in early December, I wasn't ready to take delivery. Dennis assured me it wouldn't be a problem and we set delivery up for December 30th, when I wanted the vehicle. Dennis never bugged me, he handled my request as directed and we took delivery at the end of December as expected. Dennis is a pro and he is to be commended.

Bernita Gates

Jan 5, 2015

I got the new 2015 Ford Escape. I was very pleased with all the extra time they gave me in helping me get into my new truck. I love it. Thanks Tina and Bob you guys are the best.

Michael Adrian

Jan 5, 2015

fast efficient service the work is of very high quality and is delivered in a timely manner as promised

Andrea Plotts

Jan 3, 2015

I am completely happy with my ford fusion and when I hear some one say they are going to buy a new car I tell them to go to Maxey Ford. I was especially inpressed with the person I delt with as she was not pushy and let me take my time{ I would not have bought it other wise} so thank her for me and her name is Tina Socha. Thank you for the Email.....Andrea L. Plotts

Norman Wells III

Jan 2, 2015

This is the third vehicle from your dealership. I pass several other dealers driving from canton the sales and service are dialed in and Jeff and Rick are great to work with. I will always buy and recommend your store to everybody.

Edward Redwood

Jan 1, 2015

I Just noticed price of sticker that I was quoted is different than paper work I signed. I would like a call or im going in to office. just bought two cars from you.

Barbara Troe

Dec 31, 2014

Excellent as always Timely repairs Easy appointment and love the free car wash after the service

Jeffrey Apple

Dec 31, 2014

Leased a 2015 explorer. Paul made it very easy for me from start to finish

Kathleen Poma

Dec 31, 2014

We purchased Our Focus from Tina Socha when the dealership first opened. She is a wonderful salesperson and extremely knowledgeable about every model I ask about. She was friendly and concerned about our needs every step of the sale. She continues to be our contact person at the dealership. We just had our Focus in for a routine oil change. The mechanics are always the best. While my husband was waiting for the car he asked Tina questions about an F-150. He has had one for five years and considering a new one. They also drooled over the new Mustang!!! Kathy Poma

Melissa Keir

Dec 31, 2014

I was taking my new Ford Fusion in for it's first check up! Everything went well and there wasn't even a charge! Thanks!

Vincenzo Caruso

Dec 31, 2014

I always did repairs at this dealer and never had any problems

Leslie Whitver

Dec 30, 2014

always easy and well organized. Dan and his staff are super.

Rachel Ureche

Dec 30, 2014

From service advisor to management experience was great very helpful never felt like I was rushed communication was excellent thank you

Cheryl Newsted

Dec 29, 2014

The service center at Bob Maxy Ford is outstanding! It was so nice to drop my car off on Christmas and have a representative (Kyler) contacted me on the 26th verifying the work that needed to be done and getting it done so that I could come by when it was convenient and pick up my car. AND not only was the work done, they washed my car too.The team that was there when I picked up my car were all very pleasant and enjoyable to work with.

Kathleen Ronspees

Dec 29, 2014

ford fusion se 2010, had the oil and filter changed, and tires rotatedjob was done in promised time, and the car wash was really appreciated

Robert Heffron

Dec 29, 2014

stoped in without an appointment. oil change and recall was done in about an hour or less. very happy with service

Denise Syjud

Dec 26, 2014

Took me in at the last min.. Called that morning and truck was done same day.

Robert Goetz

Dec 22, 2014

Staff at Bob Maxey Ford in Howell are very friendly and efficient. I always come back to Bob Maxey Ford because of price and efficiency of the dealership.

Raymond Peters

Dec 20, 2014

Thanks to Brian Waldo and Jeff Moon for the great service and finding the Fusion that i was looking for.

Cynthia Chambers

Dec 19, 2014

Brought my Ford Escape in due to low tire pressure lights on. Just had the tires filled 2 weeks earlier because the warning lights came on. Service checked all my tires and found that one of them had a screw embedded in it. Fixed the problem and I was on my way within 45 minutes. Great service.

Donald Rogowski

Dec 19, 2014

I was very happy with the service thank you and, the time was very reasonable .

John Carter

Dec 19, 2014

Ford Fusion lease: Paul Wisniewski was top drawer all throughout the process. He was able to find an amazing deal for us. We will be back at the end of our lease.

Shirley Ross

Nov 24, 2014

I just ha a minor concern but it was addressed promptly and professiionally. Your employees are always polite and friendly.

Christine Schulz

Nov 22, 2014

Service was completed fast. Service personal are friendly and helpful.

John Harrison

Nov 20, 2014

Excellent service during renovations. Great customer focus.

William Van Horn

Nov 20, 2014

30,000 mile service on my 2012 Ford Escape was performed with courtesy and an efficient computer printout was detailed and easily understood . Cost was very acceptable. Thanks again for your quick service and reliability. Since we are a Ford family, we are happy to have you as our service garage since we moved from Arizona this year.Thank you

Charles Erger

Nov 19, 2014

FORD FOCUS STAFF VERY HELPFUL DID THE SERVICE IN GOOD TIME.

James Kashinsky

Nov 19, 2014

THE SERVICE PEOPLE ARE VERY NICE, I WAS OFFERED AND ACCEPTED, A RIDE BACK HOME!!

John Jickling

Nov 19, 2014

Kristie was pleased that you washed the truck...........

Paul Augsburger

Nov 19, 2014

This was my first time with my new explorer. They took the time to answer all my questions and even showed me the type of oil my new vehicle uses. I will definitely recommend Bob Maxey Ford to all my friends. I was their only a short time and yet a driver came by twice to ask me if I needed a ride somewhere. I was very impressed with my first visit.

Sandra Hesano

Nov 19, 2014

Everything went smoothly, fast and things were explained to me. I expect this kind of service from you and continue to receive .

Juli Defries

Nov 18, 2014

I purchased a 2015 Fusion SE.Exceptional service and very helpful!!!! Jennifer went to all means to find me exactly what I wanted in a vehicle and made the process easy and enjoyable! I love the car!

Robert Lemasters

Nov 18, 2014

Problem w/ my vechicle was diagnosed quickly, problem was fixed and i was out in less then an hour. Once the facilities are fully funtional from the new building process im sure they will be even nicer then be for.

Janice Dobbie

Nov 17, 2014

I needed back brake pads as well. I was quoted a price of $350 to replace the back brake pads. I purchased the pads for $21, and had my son put them on. Big difference between $350 and $21!! I appreciate the service department. They always do a great job. I just can't afford your repair prices.

Kelly Chafe

Nov 17, 2014

Paul was very helpful and I love my new car! I would recommend this dealership to friends and family. Thanks!

Frank Buck

Nov 13, 2014

Tina was outstanding! She respected our time and got the deal done

Jen Feeny

Nov 13, 2014

Dan, the service manager, has restored my faith and earned my future business at Bob Maxey. Thank you for your prompt attention to my Focus' issues and being able to accommodate a rental for me, as I work in Ann Arbor and can't be without a vehicle during servicing.

Robert Mason

Nov 13, 2014

A Ford dealer in Ann Arbor told me they couldn't work on my transmission for four months. Your service department was able to work on it the next day. All repairs were completed promptly and to my satisfaction. The service staff was friendly and accommodating, I will definitely be returning the next time I need service.

Gina Donie

Nov 11, 2014

Matt and Karen are the best! They rock! Always helpful and great to work with.

Jerry Lock

Nov 11, 2014

Great Service and the staff was friendly and courteous.Only 3 stars on the facilities because it's under construction.

Timothy Larou

Nov 11, 2014

Had shrapnel in my tire. I was leaving town that day.Service repaired the tire promptly. No problems with the tire since.

Gayle Bachmann

Nov 8, 2014

I brought my 2013 Escape in for an oil change and tire rotation, also for some recalls that were needed. Billy in service was very helpful. As I am a widow and only own one vehicle, Billy made sure that I had a loaner car for the day the recalls were performed on my vehicle so that I could still get to work. Bob Maxey has always been outstanding in sells and service with me!

Theresa Lehnert

Nov 8, 2014

I needed tires and I think you gave me a good deal. You compared prices with Discount Tire and Belle Tire and your price was great. The service was good on also, the oil change. It was good to get a loaner. Thank you for your great service.

Janet Budesky

Nov 7, 2014

You service was outstanding on this visit. My only concern is that I was told when I picked up my vehicle that I had 50% of my tire life left. One week later I received an e-mail saying I needed new tires.

Karl Romund

Nov 7, 2014

Service was done well, very pricey though. $39.00 to rotate tire, a bit much. Thankfully we had some bonus points. Oil change was also a little rich. This also was for your lease car.

Barbara Renaud

Nov 6, 2014

I purchased a previuosly owned vehicle from Mike Peters at Bob Maxey Ford in Howell. It's been a year since my purchase. I just took it in for routine maimtenance and the service dept. did a great job and were fast! They even did some extra repair and didn't charge me! My car was washed and running like new! The service is the best! Thanks for keeping me safe on the road Bob Maxey Ford!Sincerely,Barb Renaud

Steven Shipley

Nov 6, 2014

Warranty work done, service advisor Tony very helpfull. Car wash was a nice surprise.

William Busby

Nov 6, 2014

Service rep reminded me of a credit due to me on my account to help offset the service bill. Also reset a low tire warning light that was bugging me for weeks.Finally they washed the vehicle ( a Ford F-350 ) before turning over the keys.Great service experience,Thank you

Paul Ignash

Nov 5, 2014

had oil change and recall issues, was done quickly facilities under repair very noisy

Richard Burke

Nov 5, 2014

Your service was excellen and the staff did a good job getting my car done and back to me

Melanie Mily

Nov 4, 2014

I needed a new battery and an oil change on Saturday. I had no problem getting my car in and they even said that the computer showed that I had 2 recalls on my car that I had made an appointment with at Village Ford back in August and was told I could not get an appointment until November. They did a great job and even washed my car. It is a 2010 ford escape.

Michael Adrian

Nov 4, 2014

Everything is as promised as always. I have bought six vehicles from this dealership and will not look any further than Bob Maxey in Howell.

Roger Eichstead

Nov 4, 2014

Everyone I had contact with treated me with great service.

Jennifer Kowalski

Nov 3, 2014

My husband and I purchased a 2012 Pre-Certified Ford Escape Limited. We had set up a test drive a few days prior and when we arrived to the dealership the day of we were assisted immediately. We decided to purchase the vehicle that day. It was a Friday, close to the end of their business hours, but the entire team stayed and had us in our new vehicle quickly. Overall, it was a great experience!

Michael Michael

Nov 1, 2014

Very friendly....no pressure. Everything was handled in a timely way and the vehicle was delivered to my home which was a huge time saver. I would recommend this dealership to anyone.

Jeffrey Knight

Oct 31, 2014

I leased a 2014 F-150. Brian was excellent to work with. Everyone there was pleasant. I have already recommended your dealership. Thanks again!Jeff

Brian Darnell

Oct 30, 2014

Paul W.treated us like family. Paul went the extra mile to see that we got the vehicle we were looking for.

Hadi Yahya

Oct 30, 2014

As always, Tina was tremendous in helping us find the right car for our family.

Judy Wolak

Oct 30, 2014

Everyone is professional and friendly. Very knowledgable. I would recommend this Dealership for a New or used car and any repair work that needs to be addressed.

Thomas Parker

Oct 30, 2014

I buy my cars from Paul W he and your Finance guy are Top notch, i came in Two days ago and left the same day with the car i wanted Paul made sure it got done that day! This is the seventh auto i have purchased from your store and Paul and I Know there are a lot of people behind Paul to make sure this kind of experince happens . SO Tell them THANKS from Me!!!Tom Parker

Edward Steele

Oct 29, 2014

The write up process for my wife was a little disappointing, her first time bringing the car in for service and had no acknowledgement from service advisor's when pulled into the service bay. She should have got a little guidance and a greeting at the vehicle???

Hank Budesky

Oct 29, 2014

Great service this time. Keep up the good work. It was nice getting the car back clean, and all of he work accomplished on the timely manner.Thank you,

Joel Amyx

Oct 29, 2014

I bought a used MKZ. The car is beautiful and I got it at a great price.Mitchell was a pleasure to work with as was the finance team. Thanks for a great experience and a great car.Joel

Catherine Hammer

Oct 28, 2014

I brought my 2014 Escape in for scheduled maintenance and was very satisfied with the service and the staff - I was in and out in less than 45 minutes.

Christine Miller

Oct 28, 2014

I took my 2014 Escape in for The Works. I was greeted promptly and processed quickly. There was fresh coffee in the clean and comfortable waiting area. My vehicle was serviced and I was back on the road in 30 minutes. I am very happy with my experience at Bob Maxey Ford of Howell.

Johnny Booy

Oct 28, 2014

Love the people there. Very nice & helpful.Love my car too!!!

Joyce Barnard

Oct 28, 2014

I had an excellent experience with Bob Maxey Ford. My sales representative Cheri was amazing. I appreciated the time she spent with me and her helpfulness in explaining the new technology of my car.

Randy Nekola

Oct 28, 2014

Service Dept provided quote, completed repairs to quote and on tuime. Nice job! Service rep Tony, very polite and professional.

Rebecca Anderson

Oct 28, 2014

On time and very helpful explained everything polite

Thomas Lovay

Oct 28, 2014

Bob Maxey ford has always been very good with me and taking care of my automobile repair needs. They are timely and consistent with their quality.

Elaine Wolfe

Oct 27, 2014

Paul W. Was very helpful with my leasing a Fusion. He showed me the difference between leasing and buying. He took his time to be sure I understood. This is the 3rd vehicle I have purchased from Paul. Also the girl explained and connected me to Sync she was also very helpful!

Mark Korolishin

Oct 27, 2014

I brought my 2009 Focus for an oil change and tire rotation. Everything went very smooth and in no time it was done and I was out. I had enough points on my rewards card the oil change was free this time and that is a big plus in my book.

Mike Czuprenski

Oct 27, 2014

Just moved to Howell and was treated like royalty by Dan and Kyler! I will certainly be back with any and all of my auto repair needs.

William Young

Oct 27, 2014

We had a small problem with the car which our salesperson Tina fixed very quickly.

Anita Berger

Oct 25, 2014

Tina B made sure my care recall was taken care of as well as coordinating pick up and drop off of my car with full tank. Thank you Chris!! So helpful from a divorced mom and limited time. SO helpful !! Meant a lot. Thank you for oil change too and sync. Job perfectly done. :-))

Ann Macdonald

Oct 25, 2014

Very good service. Fast and accommodating Accurate quote and final price for new tires and brakes to be installed.

Michael Mayernik

Oct 24, 2014

The Sales manager and Rick in financing both rock...they helped me out with a touch situation and got me into the vehicle I needed. Thanks guys!

Thomas Mason

Oct 24, 2014

I returned remote keys that were left in my truck by someone at the dealership, per UPS to the dealership. The cost of returning them was to have been refunded as per Billy in the service department, but was not.

Christopher Johnson

Oct 23, 2014

I have a 2012 Escape purchased with the aid of Jeff Moon. I have had all my service work done at Maxey/Krug even when the car had to be towed in. there are a lot of new guys in service so they dont know my name yet, bur they will I hope.

Dan Cutright

Oct 23, 2014

service people were ready for our arrival and all works was performed correctly and to our satisfaction. We bought tires and they were priced below all competitors including Bell Tire. Waiting room could use some upgrading

Donna Russell

Oct 23, 2014

they had my car ready 1 hour before they said it would be. thank you. i was prepared to wait 4 hours and they even offered me a ride!

Edmund Greener

Oct 23, 2014

It was great could not believe how fast the service was and we had no appointment great jobwe came in without an appointment as our tire pressure light was on--we had prompt attention and they filled the low tire and said to watch and if the light came on again come back in. we were there the next day and again no appointment and it was very busy. we were taken care of right away and they said they would take the tire off and check it--I thought we would be there for ever but 35 minutes later they were back and said the car was ready--they were very nice and had also checked all the fluid levels--no chargeI was very impressed with the prompt attention and the neatness of all the help--you run a great service center.w

Terry Palmer

Oct 23, 2014

The reason I gave you a 4 was that I waited a very long time for my vehicle to be brought around to the front so I could leave.

Brandon Mahoney

Oct 22, 2014

Dropped off my truck for an oil change with no appointment and was done way quicker than expected-impressed!!

Brenda Gerecke

Oct 22, 2014

Always helpful and explain repairs. Staff is friendly. Waiting area nice.

Christina Moon

Oct 22, 2014

I purchased a 2014 Escape from Bob Maxey of Howell. The sales staff and finance manager went above and beyond to meet my vehicle needs and within my budget. I was introduced to The service department and am looking forward to getting my first oil change in their remodeled service area.

Donald Rietsch for his wife Pam

Oct 22, 2014

I renewed my lease for a new 2015 Ford Explorer - Blue, with Sirius, navigation, cd player, heated seats, phone connection & recharge capabilities. Mike Peters was absolutely AWESOME! I feared I would have to find a new dealership when my dear friend Todd had a terrible accident which caused severe trauma to his brain. But a nice person told me about Mike who was Todd's friend and I have told him he can never retire or stay as long as I am alive. I think there are more features but just cannot recall.

Walter Short

Oct 22, 2014

OIL CHANGE ON 2014 ESCAPEFAST,FRIENDLY, AND COURTEOUS

Jeff Dhaenens

Oct 21, 2014

Dropped off Sunday night, ready by noon Monday - perfect.

Mary Nolff

Oct 21, 2014

Service was prompt and had no problems. Offered a car wash after I was waiting outside for my car. If car wash was offered before I checked out and was waiting, I would have probably accepted. Thank you!

Thomas Pinta

Oct 21, 2014

two recalls performed, courtesy driver great.........................................................................

Jason K

Oct 20, 2014

Paul, was awesome and made sure I got what I was looking for. Paul was very helpful and honest and did not give me any run around.

Katrina Paich

Oct 20, 2014

Everyone was very friendly and helpful and my salesman got me exactly what I wanted

Kerby Suhre

Oct 20, 2014

Our salesperson Cheri was very helpful and worked hard to get us the best deal available on our new 2015 Fusion. We love it!The entire facility was under some major renovations and I am sure it will be five star when it is complete.

Leonard Buckman

Oct 20, 2014

Service reps were attentive and courteous. Job was done in a timely manner.

Mary Myska

Oct 20, 2014

We purchased a 2014 Flex and I love the vehicle. It has a lot of technology that I will have to figure out but it is a very nice car. Our salesman was Dennis Balla and he is always a pleasure to work with. In fact everyone at the dealership is very nice and helpful.

David Nykanen

Oct 19, 2014

from the first phone call maxy leadus through the buying process, no glitches both my wife and I love the car, and we already told many people you guys are the ones they need to come see for a quality used car.

David Canedo

Oct 18, 2014

My sales Person Paul Wisniewski is great. Anytime I dealt with him he always delivers the price he quoted me. His knowledge on the Ford products is excellent and it is a true pleasure to work with him.

John Bowman

Oct 18, 2014

Got everything that I wanted, The exact Explorer with all my options and the salesman, Brian Waldo, was great! He did everything in his power , to make sure that we were 100% satisfied. I would recommend Brian and Bob Maxey Ford to everyone. It was a great experience !

Cheryl

Oct 17, 2014

First oil change and tire rotation. Got app't time day before. Arrived on time. Nice greeting. Work completed quickly.Visited with salesman. Waited in waiting area. Clean restrooms. Coffee. Treated like I was a valued customer.

Cheryl Newsted

Oct 17, 2014

Your Collision Shop staff (Matt & Karen) could not have been nicer or more understanding and helpful in getting my Fusion taken care of.They went out of their way to make sure my needs were met. Thank you!!!

Endre Doran

Oct 17, 2014

Great! Why must I use 50 characters when five will do just fine?

Gary Brewer

Oct 17, 2014

2014 Edge. Can't say enough about the staff and service at Bob Maxey. My sales consultant, Paul, was able to find the exact vehicle we wanted, fully explained Sync and My Ford Touch, and made the entire purchase/lease process very enjoyable. Finance representative, Rick, was very helpful and made sure we understood every step in the process. The used car staff worked with us to provide us the best trade in value. The entire staff was friendly and respectful at all times. We will continue to do business with and recommend Bob Maxey Ford.

Joe Poma

Oct 17, 2014

I brought my Fiesta in for more transmission repairs following the Ford warranty letter. It runs great now and the loaner car really helped. The only thing I noticed (and it's minor) is that the "automatic up" feature on the driver's window is now disabled. It must have happened during reprogramming. You may want to tell the techs this when they do the transmission repairs and have them test the window up button (I know that fixing it involves the program as well). The staff is fantastic and I will buy my next car from there.

Johnny Booy

Oct 17, 2014

2014 Fusion. Love the car, love the service at the Howell dealer.

Randy Robinson

Oct 17, 2014

Your young write-up person, Billy, will go places with your co. Great personality. Also, the older Bill (driver), what a find for your co.Your staff seemed to work together and provider very good service.thanks

Tim Terry

Oct 17, 2014

Very friendly and great service! Had oil changed and rotated the tires.

Gary Schmittling

Oct 16, 2014

LINCOLN MKC The service department people are the best to work with. Always done right.

Gregory Drake

Oct 16, 2014

Paul did a fantastic job. Great experience! We love working with him.

Henry Barylski

Oct 16, 2014

excellent vehicle, staff had full knowledge of all the options on the vehicle, we will probably coming back just to get updated on all the functions of the vehicle.

Mark Ketola

Oct 16, 2014

EXCELLENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Todd Richardson

Oct 16, 2014

A little over priced. Car was driven through a good sized mud puddle which splashed whole side of car. At least an apology was in order.Overall, service was good. Repair done quickly. Courteous.

William Masson

Oct 16, 2014

I purchase a new Ford Fusion. The service I received from Jenny Olrich on the purchase on my new Fusion was more then excellent. She fought for me to get a fair price for my Ford Taurus. Jenny was very helpful when my granddaughter purchase her first new car this year. Yor are very fortunate to have her your sales staff. This year my family has purchase or lease five new vehicles from this dealership. My service in the past has been excellent. Bill Masson

ldhbah

Jul 4, 2014

Our sales rep. was professional and friendly and felt totally unpressed. This is our second vehicle we have gotten from the dealer and sales rep. and the experience has been great in both cases. Further, the service after purchase has top notch.

jahomola

May 12, 2014

We appreciate the honest, trustworthy, quality service we receive. Also, we had a coupon for a free oil change, and they found it and applied it without us even having to ask! This dealership goes the extra mile, so we do too. In fact, we drive right by another Ford dealership and a Lincoln dealership to bring our vehicle here for service. Thank you again for providing such excellent service.

chukchi

Apr 16, 2014

The saleswomen Tina Socha was very helpful, knowledgeable and professionally pleasant to work with! Rick in financing was excellent as well. Just an awesome experience!

setowler

Apr 2, 2014

The convenience of walking in the dealership at 10:30 a.m. and driving away in our new car in the afternoon. The ease of trading in our car, even though Bob Maxey Ford didn't want it, we had a bid on it and new what our trade in value was.

ship111

Apr 1, 2014

My salesperson Steve Shipley was on his game this time. I have bought over 25 vehicles from him. I always enjoy working with him. A+

Krystalrmcleod123

Mar 27, 2014

I had such a wonderful buying experience with Tina Socha at Bob Maxey Ford. Tina was 'on top' of her game every step of the way. Called me when she said she would, checked on things for me, when she said she would. She also got me the best deal on my trade-in. Tina was very organized and knowledgable. Not to mention very personable! I could not be happier. She even called me the next day to check on me and make sure I had no questions and to make sure I loved my car. Boy, do I love my new Focus ST3.... Thank you Tina Socha, And Bob Maxey Ford. I will highly recommend this dealership to all of my network in Livingston County. Krystal McLeod

robertson78

Jan 11, 2014

had body work done here. car was like brand new before minor rear end accident .back bumper and trunk lid and a buckle in side at top of back quarter panel . car was there for a week and half . went to pick up was inside in dark corner of shop. popped open trunk . and looked thinks over. looked ok! went to close trunk it took 10 times to close it or more. well I left with thinking maybe it would get better after being used more. no next day went to Walmart . could not get trunk to close . sorry this was after work it gets dark here early in winter so I never really got a chance to look at it in sun light. that next Saturday washed car and took a good look. the whole back where tail lights line up with side quarter panels were not even close to lining up on one side . like a half of a inch off . paint was missing from quarter panel on a corner . and there were crazy looking rings on top of deck lid under clear coat. did not see until it was out in sun. so went back to Maxie. had for one more week. got things lined up better and trunk closes better but paint still the same. showed them the things I had concerns with when I returned to them. did not touch paint. I would steer clear of this place. it was really a jacked up mess when they gave it to me the first time .and wanted me to accept it . crap .no taking the time to look over and make sure things are right . and work right dealers suck!! this was a recommended by my insurance company . they suck to . just get your money and get out of here!!

blackjac24

Jul 12, 2013

Tina is the best sales person you could ever ask for, she is honest (something a lot of sales people lack). She is helpful in finding exactly what you are looking for and goes out of her way to make sure you are satisfied. I highly recommend her.