Used Cars for Sale at Bob's Auto Ranch in Lino Lakes, MN

Bill

Oct 18, 2014

Bob's Auto Ranch never got back to me with answers to my questions. I bought elsewhere. Bob's loss.

shopper

Aug 23, 2014

Let me start by saying this place looked very promising online! (great prices for good reliable used cars) WRONG! My first indication that buying a car here would be a mistake was the customer service. The younger girl behind the desk was rude , impatient , and made it seem as if it was physically painful to do her job. the older of the two women was much nicer but had zero knowledge of the lot she was working for. I didn't interact with any of the other employees but not for a lack of trying (on the phone, busy , etc. ) The second hint was that many of the cars on this lot were advertised as running , and despite the mark up for high millage cars I was willing to check it out. One of the only two cars they let us start, not drive, had no battery life at all. The second had a very loud exhaust and we couldn't test the way it runs because it was parked in. The second car wasn't at all a problem but just frustrating. In regards to the first try I guess I'm just wondering why they would have even handed the keys over in the first place knowing it didn't run and knowing that we had a few other cars I wanted to see and that they closed soon. Overall this place needs an attitude adjustment and a revaluation of the prices.

Allison zollinger

Aug 10, 2014

Me and my dad have bought a few cars from this place. Only had to do minor repairs to a couple of them. Always have been cheap and affordable. I recently had a baby and need a bigger car so I'm selling mine and bobs auto ranch is the first place I'm going to buy a car. They have a great selection of cars.

Bueller

Aug 9, 2014

The most unique car buying experience we ever had. They didn't hound us at all as we walked around the lot looking for the cars I had seen online and was interested in looking at. When we had picked out the one we were most interested in, we went into their office. Bob confirmed the choice we had made was the better choice of the two. We were given the keys to take a test drive without even being asked for name, ID, license, or anything. After test driving, my wife an I had a quick, private chat about what we would be willing to pay for it and what we really wanted to pay for it. We went back to make an offer and before I could even make an offer, Bob said I can let it go for $X, which was exactly what my wife and I had agreed we wanted to pay for it. We did later find one issue with the vehicle that I had missed during my inspection, but it was pretty minor and I still felt like we saved probably 35% over what it would have cost from a dealer. It's several years later and 42,000+ of mostly kid-driven miles and I still have the car. Best car deal of my life. I would definitely go back. As others have mentioned, YOU need to check the car over before you buy. If you want the "normal" car buying experience, this is probably not the right place for you.

zuma717

May 20, 2014

I saw a car online, and went to see it. The lot seems like a horror movie scene. All cars are in horrible condition. Rusty and old.

CSM1

Apr 10, 2014

No frills auto sales but great prices. Bob's doesn't have layers of management. Therefore he can keep his prices much lower than the big dealerships. Nothing fancy but they're honest, down-to-earth people. Bob, or his son, Rob, is who you'll deal with.

Kevin F

Feb 18, 2014

You need to review inventory on website first. Inspect for leaking fluids after test drive. Staff was friendly and polite. Fair pricing for minor repairs that will be needed on cars. Low cost cars are available.

John Doe

Jan 28, 2014

Didn't get the information I needed. The only email that was sent to was "it's still here". I asked for quite a bit more information

Vicki

Nov 22, 2013

The site was easy to use. My inquiry was responded to promptly. I ended up buying something different, but the communication here was great.

Don

Sep 22, 2013

The folks at Bob's Auto Ranch treated me well. They showed me cars in my price range, and told me straight up which cars to look at and which ones to steer away from on the lot. I explained my needs and they listened The car I got had a little rust damage on sides and one floor panel but not many issues and I drove it all over the western and southwestern U.S. this summer.

deb st cloud

Aug 1, 2013

Your answer to my email was days.Told me your hours but no more information about vechile.Showed me very poor customer service.Think there out for money thats it.Glad read others reviews shounds very poor an a rip off place.Thanks others for reviews. Difently a plce to stay away from

Lisa

Jun 22, 2013

Of course after reading reviews I wasn't too sure about this place, but I was still interested in a specific car after seeing it online. The car runs great, the only thing from making it perfect was the slight body damage. Not really an issue and not really noticeable so overall the car is great. They were friendly and helpful at Bob's and honest through the whole process. I was able to get financing easily and through a credit union with low interest. Overall, just be smart and thorough during the test drive and before you sign or pay for anything and make sure to get the car checked out before you complain down the road (pun intended) about buying a lemon.

jay

Jun 12, 2013

I know several people who claim this place ripped them off. "buyer beware", is the common shield for deflecting negative comments tward lack of honesty and quality of product. I wonder how many vehicles they have that are rolled back about 50k or more. I know a couple buddies have got burnt, and with the auto ranch troll on here commenting on everyones comments in fear that the word might get out. Just makes me laugh even more. Examples you might ask, a buddies tranny dropped after he put 10,000 miles on a 2005 impala, as soon as I got in and read the mileage I knew something was off about the purchase. Maybe I am wrong, but a car with 70k should not drop a tranny.

Dirt poor shopper

May 9, 2013

I've bought a few cars from these guys and when buying always check their website. Most of their cars have at least something minor wrong with them. But thats kinda expected for cars that are so cheap. Bring a mechanic or get it checked out at a shop worth the 50 bucks. Because they arn't going to always tell you everything thats wrong with them. But you can find some very good deals here.

Hsadder

Feb 4, 2013

I by many cars from bob.s. first one was on 1990. From that time, many more.if you are buying a used vehicle, you should be sure you check it out first.last purchase 2002 Nissan. 200k, runs very good.even if they check them out. Still a used vehicle and any thing could go wrong.

AMC1991

Jan 19, 2013

About 5 months ago I purchased a truck from Bobs and have had nothing but problems with it, prior to buying the truck I asked multiple times for inspection and carfax information and got the run around from the dealer every time and eventually was told that I would receive the carfax after purchasing the truck. After having problems three and a half months after purchasing the truck I contacted the dealer explaining the problems I had been having, the dealer simply responded with "Good luck with that" and hung up without any offer to even look at the truck. I've had this truck for 5 months and have dumped thousands into just having it fixed. Save yourself the time and trouble of even looking at vehicles from these guys.

Husband and Wife

Jan 5, 2013

Through the years, we have purchased five vehicles from Bob's Auto Ranch and are preparing to buy another for an upcoming newly licensed driver. The Ford Ranger which we purchased was in such good shape and so affordably priced that the banker financing the vehicle for us actually came out to the lot to ensure that it was the real deal! We appreciate that we can stroll the lot without high pressure sales tactics and that the price is clearly stated on each windshield. Test driving is also no pressure and we are allowed to drive as many vehicles as we are interested in. As stated in other comments, a used vehicle is a used vehicle, and we don't look for a detailed previous owner's history to base our purchase on. It is always helpful to either be knowledgable about cars or have someone with you who is, and that would be true anywhere that you go. We have referred many, many people to Bob's Auto Ranch for value pricing, good selection and ease of purchase. Bob's is a no frills business, so if you are looking to be pampered in pink, pay a couple grand more for your vehicle and go to a dealer and help defray their expenses for their large over head costs by paying more!

disappointed

Nov 19, 2012

I was interested in a particular vehicle, but would have to drive 3 hrs to come and look at it, so i've called a couple of times and asked as many ques as possible, that I could think of at least. The answers were very vague, so I called another day and talked to someone else asking if they could text me a few more pics to see what the inside looks like and the front end because they are paint chips off and I wanted a better view...the guys said no problem on fri. am and by Mon still no pics. So I called again and asked for them and was given the phone to Bob, and he basically told me the "I don't have time for that", "I've told you all I could if you want to come and see it, you can test drive it", I said well, I"m so far away I just want to see more before I make the drive, he says, "well, there's nothing more I can do for you"!! Really?? That's how you want to sell cars?? Horrible customer service, I will never give them any of my business and I will make it know on every review site at my poor experience. If they are this bad on the phone, can't imagine what it would be like had I bought something and been lied too, by his very vague answers. He wasn't even willing to try everything out (all the features) to make sure they worked, even though they are advitising it as such!! Sooo very disappointed, but thankful I saw their true colors before any purchase was made!!

Rosie the Rivitor

Sep 29, 2012

I am not an employee or a friend of Bob's. I am a customer just like anyone else looking to buy a used car. I bought a 1998 Toyota Corolla from Bob's Auto Ranch recently. They were great to work with. They allowed me to take the car to a mechanic to have it checked before purchasing it. They even allowed me to put money down to hold it until my mechanic could look at it. They held it for 3 days for me. The car checked out great. The purchase agreement stated as is. I had no problem with this after having it checked out professionally. I see people giving Bob bad ratings over buying a car from him. All I have to say is did you have it checked before you purchased it???? When buying a used car... Its buyer beware and its up to you to be your advocate to make sure your getting a square deal... No business is perfect stuff just happens.

Jalene

May 22, 2012

I was looking for a used car and easily found one. Bob's Auto Ranch contacted me a few times to allow me an opportunity to test drive the car. Unfortunately I changed my mind in the process, but that is not a reflection on Bob's Auto Ranch.

Truckr

May 21, 2012

Don't attempt to contact them via cars.com; my messages were not responded to. Went to the lot in person, and had similar luck -- no one around.

car enthusiast

May 21, 2012

Dealer did not seem to be knowledgeable about vehicle condition.

wb6957

Sep 4, 2011

What do you expect from a used car lot? They can't know everything on all their vehicles. You are buying usually a very used vehicle. And the vehicles are fairly priced. Do your homework. I've bought 3 vehicles here and made a few repairs, which are to be expected.