Used Cars for Sale at Bokman of Wellsville Chevrolet Buick GMC Cadillac in Wellsville, NY

Tony Cowburn

Mar 31, 2021

Randy and Lori have been hands down awesome. We have been fighting some paint issues with new GM products. Lori and Randy have put up with me calling daily for information and continue to be polite, courteous, and helpful towards me. GM might have paint issues, But the continued support from the service department will have us continuing to be loyal customers to Bokman.

Amanda Staufenberger

Mar 13, 2021

Very courteous and knowledgeable staff. Very friendly environment. John was awesome to work with!

jackie hackett

Nov 21, 2020

I highly recommend Bokman of wellsville- from their service department to their sales. Billy Ryan is an excellent salesman always very helpful and knowledgeable!

Carol

Oct 30, 2020

We are have been customers for over 6 years. We bought our 2011 Terrain there. They have always done our major work on the SUV. (we live an hour away ) So oil changes and tires have always been done Local. Took my Terrain in for the Engine Light being on for the Catalytic converter, Diagnosed by Local Garage.Took it in to Bokman. They did exhaust from the catalytic back . No catalytic but the price was almost $100 more. Plus the light was still on. Hubby brought it home. It was making a rattling sound but he had to get to work. The sound got worse Sat it sounded like something was bouncing of the road but nothing was hanging. We Parked it. We took it back down and dropped it off on Monday for noises and light still on. Plus and oil change since it was there. They gave us a loaner. Got a call on Tuesday at 4:30 pm that our PTU was going. Lory talked to me like I was "just a woman". That I didn't or couldn't understand what he was saying. I told him that I completely knew was he was talking about and he proceeded to treat me like I was intellectually stupid. Til I finally got snippy. They had put it on Diagnostic and it had told them this. Plus his actual mechanic looked at it. BUT it didn't tell them there was Catalytic issues ??? Plus there was a clamp their welder forgot to tighten when he was putting on the Exhaust. Going to be $2700+tax to fix. I asked if that was the engine light was told no they didn't know why that was still on. But they had it on the machine ?? Plus that is what we originally took it in for. Our bill for that day was $2??. $108 for diagnostic , $60 for oil change and Labor for Clamp tightening. Lets just say there was a lot of arguing that day with them. Next day Hubby went to pick up vehicle to bring it home. We were done with them. Taking to a closer Dealership to have them work on it. We were told then that there was rusting on the frame by the back quarter panel AND the Catalytic was bad. That our bill was now Almost $400 For 2 diagnostics, Oil change and Labor for tightening the Clamp. Hubby asked to talk to Head guy. By end of conversation we paid for oil change and were on our way. Took to another local dealership and was told PTU was shot and transfer case cracked, Catalytic was gone. That they did not replace the whole exhaust system from catalytic back. They only did part of it. Frame by back quarter panel was rusting bad and the floor boards in the back were shot and had the black weather stripping hanging sown and the Rug was showing. That the vehicle was unsafe to drive. That the first time we had it in they should have seen all of this because it was on a hoist and the rot was right next to the hoist location Plus it is in an area of the multi point inspection . ALL of this Cost us $100 bucks. In the end we feel that they were just going to nickle and dime us. Or try to get us to purchase a new vehicle. Which we WERE going to buy a truck after Covid. We loved the Sales department. Judy is the best. Their service dept SUCKS.

David DuBois

Apr 1, 2020

Great " overhaul " of my 2004 Colorado p/u! Excellent service, prompt and fair price. Thank you Matthew.