Used Cars for Sale at Boniface-Hiers Mazda in Melbourne, FL

Janet Moore

Nov 2, 2016

Overall great experience. Jamie did everything he could to insure the best deal.

Tristan Bartolin

Nov 1, 2016

Nobody enjoys waiting 2 hours in the waiting room but everything was as accommodating as could possibly be. Staff was very professional and Beyond polite

Janet Moore

Oct 30, 2016

Very pleasant experience! Jamie Hause was a very nice sales person who did everything he could be insure I was happy. I got everything I wanted in the CX-5 and love the car.

Janet's Mazda

Oct 30, 2016

Easy sales experience. No pressure. Willing to work with the customer to get the best deal. Jamie was a very pleasant sales person who wanted to make me happy.

MinMin21

Oct 25, 2016

Everyone was so pleasant, making me feel welcome. The service was so fast and my car looked excellent when I came back to pick it up. Ben was very knowledgeable and willing to answer any questions I had. I'm so glad to know this dealership has turned around and come back to the way they were when I first bought my Mazda. Great customer service is a must and this dealership has it!Great Job Mazda!

LaurenD174

Sep 29, 2016

It was a pleasant experience purchasing a car at this dealership. It was a pleasant experience purchasing a car at this dealership.It was a pleasant experience purchasing a car at this dealership

2016Dona

Sep 25, 2016

Our experience was great.... all employees where easy to work with. We would like to say the following were most helpful......Sales: Very professional, competent, and most all friendly.ChelseaMattRobMarkService: Very helpful, showed us the service area and where to bring the car when service is needed, and the quality of the service staff.RobertoBenWesFinance: Made the purchase very easy to complete.DarlaJulioReception desk:All were very helpful.

050174A

Sep 19, 2016

The Service technician, Wesley, was most attentive, quite professional and very informative , in layman's terms, of the technical work that had to be performed, which was done on a timely manner. Well done!!

Tom Victory

Sep 16, 2016

Work performed on schedule and cost. Service advisor and mechanic top notch, I never had to bring the car back to fix the original repair.

Staci6979

Sep 16, 2016

My service advisor was quick, efficient and knowledgeable on my vehicle needs. The whole process was smooth and I was completely satisfied with the service I received.

MX52RF

Sep 14, 2016

A pleasure to find a dealership with good people that will work with the customer to ensure satisfaction - not resorting to pressure sales to simply make a buck. I purchased a new MX-5 with a trade-in, Ronnie and Jamie made it a smooth, expedient and efficient transaction. Everyone who has purchased a car dreads the back and forth haggle, the stress involved and time wasted in order to reach an agreement on the price he or she wishes to pay for a new vehicle., This was not the case at Boniface Heirs Mazda. Having done my homework - and with a fair price in mind - we were able to make a deal and I drove off the lot with the vehicle I wanted.. at the price I was willing to pay. I have purchased quite a few new vehicles in life; my buying experience at Boniface Heirs Mazda was quite different than previous car buying efforts. From the time I walked on the lot, to finalizing intricacies of the deal, everything was handled with attention to detail, fairness and professionalism. Looking forward to the release of the new Miata RF next year and will visit Boniface Heirs Mazda in Melbourne for that purchase as well. good job and thank you.

julesrprecious

Sep 12, 2016

I was searching for a new vehicle for several months and had been looking online. I spotted the car that I was hoping to purchase on the website. The website was a very convenient way of shopping and getting good details on the vehicle. I went to Merritt Island first, and was greeted by a salesman that sent me to Melbourne because that particular car was not sold in there. He was extremely helpful, knowledgeable, and courteous. As soon as I walked into the Melbourne showroom I was greeted and the vehicle that I was interested in was pulled out and waiting for me to test drive. We went for a test drive, came back, and proceeded to purchase my dream car, a Mazda Miata 2016. The entire sales team was amazing. I even went back a few days later to have a special coating put on my car and had the same wonderful experience and was given a loaner car for the afternoon.

Stephanie

Sep 10, 2016

I missed seeing Yves, who is apparently working over at Boniface-Hiers Kia now, but Wesley and Ben are doing a great job in my opinion. I have owned many Mazda cars over the last 25+ years ... Love the cars, love the dealership!

twilson72

Sep 10, 2016

My sales associate, Joey was extremely patient with me and answered all my Q's. He showed me different vehicles as I did not have any idea of what I wanted when I first got there. He helped me find the car that I truly loved and also helped to make right a situation that was the result from a misunderstanding. They were able to get my payments at the exact $ amount I wanted. I was treated kindly by all staff involved in every step of the process of the purchase. I highly recommend Joey and Boniface Hiers Mazda.

ginger paris

Sep 7, 2016

The Finance Manager worked very hard to get me the best deal. Steve the Sales Person picked the perfect car for me and it was ready to go when I got to the dealership. I liked the way they did not pressure me on things I knew I could not afford. It was a very enjoyable experience.

Sharon winter park 29

Sep 7, 2016

Bought a Mazda CX-5 ... I'm extremely please with my selection with the help of Joey Cafeo he help explain everything about the car.. He took me for a test drive and show me everything about the car .. I was quite pleased !!!!!!!I'll only buy from this Dealership from now on !!!

mojic6604

Sep 6, 2016

Jamie did a great job during the entire process. He clearly explained the differences between the different models we were considering and that resulted in us buying the right vehicle for our family. During the price negotiation he was able to convey all of our requirements to his manager and that resulted in a fair and agreeable price. All the paper work was completed clearly, all itemized charges were explained fully and that resulted in a fast and expedited process. The financial manager did a great job explaining the different financial options and programs like extended warranty and gap insurance coverage and that made the final process easy. We are highly satisfied with the treatment we received from everybody at Boniface Hiers.

Amy

Sep 5, 2016

Jamie great throughout the entire car buying process and found me the perfect car based on my wants/needs. I left the dealership a satisfied customer and love my new Mazda6!

Jenni H

Sep 3, 2016

So far it's all been great, quick responses to appointments for oil changes, fast service with a smile & a clean car at the end.

biggish

Sep 1, 2016

Jamie did a good join showing and explaining how this how this car worked. The sales manager did a great job in meeting my finance needs.

Mazda too

Aug 30, 2016

We were treated extremely well. The salesman were very nice. Everything was very well explicated . We know that if we have problems , you would help figure it out.

Jose Burgos

Aug 28, 2016

As always everything was very professional. Staff was very courteous and took time to see thatall went well. They made sure that I was comfortable while my car was being serviced. I appreciateall was taken care in a fast way. I am especially grateful for the attention given to me by Mark MartinThank you Mazda

biggish

Aug 28, 2016

Jamie,handled the sale very professional. He demoed the car very well. He followed through own ALL my questions that I asked. After the sale he went over everything again and set my phone. I would recommend Jamie and this dealership.

Gothangelik

Aug 25, 2016

I made a trip to Boniface-Hiers to buy my 2016 Mazda CX-9. I was already a customer as they took care of my previous Mazda6 when I was living in the area. The service, friendliness of the personnel, and accommodations at that dealership have always been top quality! They love what they do and it reflects on the way they treat the people who walk in. On the day I went in at the end of July 2016, I seriously didn't think I would walk out as the owner of my dream car. Everybody was so helpful, patient, friendly, warm. My salesperson was Michael Durkin. Michael is passionate about his job and he is very good at what he does. As a result he has been salesman of the month so many times that I have lost count. This was my first time buying a (new) vehicle on my own, and Micheal made the experience memorable. Everything went smooth and he also cut me a very good deal. The icing on the cake: Micheal Durkin delivered my CX-9 to me and in person! I live in Greensboro, NC. He brought the vehicle from Boniface-Hiers in Melbourne, FL to my door in Greensboro, NC! True story. Thank you Boniface-Hiers, thank you Michael Durkin!

Tristan Bartolin

Aug 18, 2016

Everything was handled correctly and quickly, the drop off was easy and a comfortable waiting area. Would recommend for anybody looking to get an oil change at a decent price And Timely

Antoinette Ferry

Aug 16, 2016

Great service and I was even offered a loaner car which was great. I did feel the cost was too high to repair a door handle but otherwise I was satisfied.

chrismartin99

Aug 14, 2016

My son in-law used our car as a trade in and we were without a car while our new car was being was being ordered from another dealer. They were willing to give us a temporary car until our car came in. It took about 2 weeks for our car to get here and they were very generous in keeping us on the road. We were so impressed we went back and purchased a used car for my mother in-law. Our sales man Jamie was awesome and very helpful. We couldn't have had a more awesome experience.

JP Pauken

Aug 12, 2016

My old '04 Tribute was making all kinds of suspension noise. David in Service was great in getting it in quickly for inspection. They found lot of issues that could have resulted in disaster had I not taken it in. While we are never happy to put a lot of money out of pocket, I am tickled with the results. It rides like a new vehicle. No clunks or groans, and goes down the road straight. Jeff the mechanic did a very good job on it. If there is someone I am missing here, thank you also! These folks have restored my faith in taking a vehicle to the dealership for service. And I like the new look of the remodeled place.

Roser1105

Aug 12, 2016

We came im with an idea in mind and Jamie brought it to life. The car was everything we imagined and more! He was patient and wonderful with us. Will definitely be back!

Dan

Aug 10, 2016

Made an appointment and had them check that they had my bumper to bumper warranty on file. After a 2 hour service they told me that my warranty expired. The reason I told them about my warranty was to make sure everything was good before charging me $116 for the diagnosis. Anyone with common sense would called them first before charging the customer a fee he was not expecting to pay. This is services duty and expertise, not the customers. They blamed the incident on me and made me pay. I was getting ready to buy a car from this dealership, but now O can't tryst them nor do I believe they deserve my money.

Matthew0013

Aug 10, 2016

I had seen there ad on tv for new buyers with no credit and zero down. Had a great test drive experience for a brand new 2016 mazda 3 and I got a good deal on the car financing was quick and easy and they included the tag. Overall great friendly service with clear details on everything

Gotoman69

Aug 8, 2016

Jamie was very knowledgable about the vehicles. Very outgoing and helpful person. Even a couple days after we could still call him and ask questions that we had. Wasn't going there expecting to buy a car just to look around and that was our first stop and our last. Very awesome place and environment all in all!

David Diaz

Aug 1, 2016

I originally went here for a used car yesterday to find out it was already sold. Speaking with a salesman, Rob Reese, he showed me a few cars but i wasn't really happy with what I saw. He informed me to go home, look on the website and see if there was any i did like. That same evening, i went to another dealer in the area and found the car I wanted. After the process of what my payments would be, i walked away because what they wanted for a used car, Rob offered me a brand new one. I went back today and literally, no hassle, out with the car I wanted. Super happy with my choice of car and totally grateful I met Rob because he made the car buying experience easy and stress free, Way to go Mazda!!!

Karenkatey

Jul 29, 2016

Good people, nice service and very friendly to costumers. I got my first car there and i love it. I would defenitly recommend them to my other friends. Special thanks to Mr. Rob Reese for assisting us.

mdfwoods

Jul 29, 2016

Everyone was friendly and helpful when I called and dropped off the car. The new building is very nice. Service time was quick. Miss Yves.

AmandaMichele94

Jul 13, 2016

My boyfriend and I worked with Mike Durkin when signing our leases on both of our brand new 2016 Mazda 3's in December 2015 and July 2016. Mike was available day, night, weekend, etc. to answer any questions or concerns we had. Mike truly makes the car buying process a breeze and is always a pleasure to work with. I trust Mike to be honest and straight forward with the entire process even after the purchase is complete. There is no task that will keep him from satisfying his customers. I know that when we are ready to buy another car we will be sure that Mike Durkin is our salesman! - Amanda McDermott

Arlene

Jul 9, 2016

Great deals, David in service is very helpful. Beautiful new showroom. Good luck

MARGARET Decker

Jul 8, 2016

Great timely service. Short wait time in a comfy lounge area.

keith

Jul 7, 2016

1st time buying a new car. Quick And easy to get to the test drive. Great staff. Nice clean facilitiethethe only thing I didn't realize was how long it would take with the paper work. Was there for around 2hrs doing paper work. All in all great 1st time buying a car experience. will buy again from them.

Sai555

Jul 3, 2016

Went to several different dealerships before purchasing and this was by far the best! The staff was pleasant and helpful. MiKe Durkin was very knowledgeable and friendly. I was scared to test drive the car out of the dealership lot due to construction, so he drove the car first to a less traffic area. He made me feel comfortable and definitely made this experience stress-free for my brother and I. I would highly recommend him and this dealership!

knuckle buster

Jul 2, 2016

Very knowledgeable sales, service, and parts staff ! Always friendly, and helpful ! Boniface-Hiers hadalways taken care of my 2006, MX-5 ! Boniface has Mark Wilhelm, one of the top Mazda technicians in the world ! Mary, in the Parts Department, is also very knowledgeable, and willing to share herthoughts, and knowledge, as well.

N5TEV

Jul 2, 2016

Last month I had my brakes serviced on my 2004 Mazda RX-7. New rotors and pads ... the whole ball of wax. Initially Yves, who I've had a relationship with for 8 years, advised that I could get a significant price break by opting for aftermarket parts, and that these parts would be form and function equivalent, and similar in performance and reliability. I did some research and took Yves' advice.After a few weeks I started to notice surface corrosion on the calipers. I called and made an appointment to have this looked at. Unfortunately, Yves now works at Kia. I dealt with Dave, who looked into the issue. Dave advised that the parts in question were not treated the same as Mazda parts. Both I and the lead technician (Mark) were surprised at this. Dave agreed to have Mark remove and clean the surface corrosion, and I had the cleaned areas painted that afternoon. I was eventually going to do that anyway, and had done it before on my first set of brakes years ago after getting the car.Bottom line, do full research before using aftermarket parts. While my situation ended up satisfactory without additional cost, it always pays to ask more questions or have your service writer get more info. If I knew about this in advance, I may have opted for the Mazda parts. But now that they've been cleaned and painted, it probably does not make a critical difference for the price paid.

Rebecca King

Jun 30, 2016

I was very pleased by the complete experience. Our salesman George Harmon was wonderful - thank you for everything.

Rogena Marchiano

Jun 30, 2016

My sales rep. Matt was great! I did however have to take the car back for waxing as they didn't finish the job. I also noticed some scratches in the clear coat that will be repaired next week. All of my issues were address immediately and I couldn't be happier!!!!!I love my new 2016 Mazda Miata in Soul Red!!!!!!!!!!!!!!!!!!!!!!!!!

coachsnewride

Jun 23, 2016

Our salesman, Rob Reese, was very knowledgeable, helpful, and fun! He was very patient with us throughout the entire buying process and made sure I got the car I wanted. Because of this dealership's commitment to the community and Rob's passion for cars we will be returning to him for our next purchase.

Mberrios22

Jun 23, 2016

This dealership made you feel very welcomed and help you get exactly what you want. They went out of the way to get my payments the exact amount I wanted to pay monthly and I received a super low interest rate. Rob made sure I got exactly what I wanted within my budget. If anyone is looking to buy this is the place to go and Rob is the man to see. Will go back for any future car wants.

jandjyoumans

Jun 18, 2016

Michael, salesman, was passionate about the product he sells. I was very comfortable with the sale, got what I wanted and I love my new car. Got there at 6:15 PM and left just before 8 PM with keys in hand. No fuss deal! Would highly recommend!

T

Jun 17, 2016

The only problem I had was told it might take about an hour and it took 3. Expected to take more to fix anything additional they might find but not that much more. They are remodeling the facility so they had to drive you in a golf cart to another on-site location that was an old conference room. This made it a little difficult for the customer service rep to talk to customers and every one listened when they came in. The tv was not turned on so it was extremely quiet in the room and made it very boring. Even though the conversation in the room was minimal, being fairly new to the area, I did find out some of the customers really like Boniface Heirs work so will go back at my next major service.

Bodine's wifes MX5

Jun 17, 2016

Service writer Ben Harvey very professional in dealing with my wife and I. Josh the tech that did the work was neat and a pro and did not create any issues. The car was returned neat and tidy and all work done right the first time. All the work was done on time, and no upsells or monkey business! This was done on June 3rd and there have been no issues with the repairs.

Jor-EL

Jun 14, 2016

I made an appointment for an oil change and i only waited an hour. The customer service was great.

Jerseygirl

Jun 14, 2016

Great dealership,very considerate. Must say Charles dropped us at a breakfast place and came back for us! Very very nice,and Great reflection on the dealership. Everyone we encountered was very thoughtful and very polite.

G8orfan

Jun 13, 2016

Done in the time promised!! I was there for my scheduled service and a recall repair! Fast and friendly staff! My car was clean and ready to go as soon as I paid.

Alan L.

Jun 11, 2016

In May 2016 I bought a new 2016 Mazda6 from Boniface Hiers Mazda. Shortly thereafter I notices water intrusion on the passenger side A-pillar after a rain storm. Contacted Boniface Hiers Service department concerning the issue. As I was covered under Mazda Roadside Assistance, the sent a flatbed tow truck to pick up the car and deliver it to the dealer. They diagnosed the issue as a sunroof drain line that evidently was not installed at the factory, They replaced all water damaged panels and material and had the car ready by the weekend. When we arrived it was washed and ready for pick up - very satisfied with all aspects of the service.

64mustang

Jun 9, 2016

1st time there. Everyone was very nice.place was very clean. Even with the construction it was fast and efficient. Would go there again. Fine experience.

Beverly

Jun 7, 2016

Received a notice for warranty work & was dreading the experience but was delightfully surprised how quickly everything went. I was in & out of there in less than 60 minutes. Everyone was very helpful & accomodating. I especially enjoyed a visit is the waiting room with another customer.

Patty

Jun 7, 2016

Kept me informed the whole time my car was in the shop. Performed a recall service even though that wasn't the reason it was there so I didn't have to make another trip. Very nice.

Vicky

Jun 7, 2016

Pleasure doing business. Polite and fair. I have been telling others about lifetime warranty. They liked it and are thinking of doing business there in the future. Enjoying the car with a smile. I haven't received paperwork yet. Thank you so much for your kindness and professionalism.

claudiao93

May 31, 2016

Bought a truck from this dealership last year and it has been nothing problems and lies. When we bought the truck we signed at a 4% interest rate and when we received the truck documentation the interest rate had been changed. Then we took the trick to get services and it took days to order parts that supposedly had gotten ordered over and over. The issues weren't fixed as they said so this time that we took the truck the dealership informed us that they had no record of us purchasing the vehicle therefore they did not have record of our warranty and wanted to charge us over $2,000 to fix things that were under warranty, but yet they said that those issues got taken care of the last time we took in. How can you say you do not have record of the purchase or warranty but tell us what was previously fixed on the vehicle? Then over the weekend they call my husband to tell him he was 5,000 miles over his warranty and couldn't do repairs until we came in to sign a document saying we would pay the $2,000. My husband called the dealership and spoke to someone who double checked the numbers and discovered that the service guy had written down the numbers incorrect. once those issues were taken care of then they said parts would be ordered and the truck would be ready Tuesday for my husband to pick up for work. He went to pick up his truck and parts haven't came in and when my husband arrived one of the salesman was extremely rude. My husband recently bought me a new car and we went to a different dealership, completely different experience! Never will we go back to Boniface to purchase a vehicle, it's a nightmare.

docellie

May 18, 2016

I bought my Mazda from Mike Durkin. No matter what the issue or how silly the question I've had ( and there have been plenty), he's come through with kindness, knowledge, attention to detail & whole hearted support. I can not say enough wonderful things about Mike, he's really a gem!

cloudwatcher

May 14, 2016

I lucked out when I got salesman Mark Martin to take me for a test drive on the Mazda CX-5. Not only was he courteous & patient, but his knowledge of the vehicle was invaluable. I'd been researching small SUV's for a while, and had it narrowed down to three. The information he shared about the CX-5, and the features and handling ability he brought to my attention during the test drive ultimately helped me decide on the CX-5. Although I ended up purchasing one from a dealer in PA (where I'll be using the car for awhile), he helped me realize that this was the best car for my needs, and I'm so happy with my Mazda CX-5. Thank you, Mark! (And to Rachel for arranging my test drive w/ Mark.)

N5TEV

May 7, 2016

Replaced rotors and pads on all wheels. I was offered aftermarket parts by Yves at significant savings. Have some initial spongy feeling, and Mark re-bled the system. Still feels 'different' than what I'm used to. Maybe new parts wearing in. E-break definitely feels tighter to engage (less clicks to set)... expected that. Car stops in acceptable distance at various speeds and does not pull to left or right. Again, parts may need to wear in and/or get used to change in pedal 'feel'. I'm already starting to not notice new feel. Baring any further issues, service was excellent. Mark knows his stuff on RX-8s. When will he start school on the projected RX-9? (LOL).

Tonitygrt

May 4, 2016

From first arriving to driving away customer service was excellent. Staff very knowledgeable and helpful. I left with a big smile .I am sending my daughter in to buy a car.

Jones123

May 2, 2016

Josh helped me purchase my very first car!! I thought i wasnt going to be able to even get one but he was very eager to make it happen! He was amazing, very helpful and knew what he was doing! The staff was very friendly and nice! I recommend this place to everyone out there looking for a vehicle. This place is awesome!!

Robert Fowler

Apr 30, 2016

They did a great job on the service and the service tech was very friendly and knew his job made the experience really easy great job guys

Phil M

Apr 27, 2016

Recall repair and oil/filter change completed very promptly

David Butkus

Apr 26, 2016

Tho this was my first visit to B-H Mazda, I've been a B-H customer for several years, having purchased 2 vehicles from theiCrysler/Jeep store. Sales, & service staff is always pleasant, & helpful. If you're in the market for a new, or used car, call or stop in to see my buddy Rob Reese. He'll treat you right!!

Smileyjen0809

Apr 25, 2016

As a single woman, all of my experience at a car dealership has been stressful and full of making sure I wasn't taken advantage of. At Boniface Hiers Mazda, I didn't worry, and the whole experience was fun! I felt like I was taken care of and that Michael was only concerned about getting me in the right car for the right price. I appreciate customer service like that! Thank you for taking care of me and making sure that not only did i get a new car, but i also got the perfect car with everything i wanted! I didn't feel pressured and the whole time I felt like he was really listening to what I wanted! I will definitely be back for my next car!

Hill1943

Apr 24, 2016

Brought personal alignment specs. Work performed excellently. Given paperwork showing before and after results. Car hand washed and vacuumed after service completed. Would recommend to friend.

Kenny

Apr 21, 2016

Good service as always. Appointments are easily obtained. Appreciate the car detailing as well

JulioJ

Apr 19, 2016

I am not the type to write a review, but with the experience I had I felt I needed to share. My girlfriend wanted to get a new car, and she wanted another Mazda, so we went here. When we parked, we were greeted with a great smile, and he said his name is Michael. He showed us all the cars that fits what she wanted, and let her test drive, plus look at them till she felt comfortable. He made us feel as there was no pressure in the sale, and is as nice as can be, he offered us water as we thought about it. We definitely left with a new car, a smile on our faces, and an experience to remember. We will definitely go back, and will definitely recommend Michael D. to anyone interested in buying a car. Thank you Michael!

Lance

Apr 19, 2016

I bought a 2016 Mazda CX-5 grand touring last year when it first came out . My salesman was Mike Durkin. He was more than helpful and loves to help out current and former military , law enforcement and other first responders! The car was not available in the color we wanted it at the time of purchase , however , Mike had the car there the next day and we got the exact car we wanted and my wife loves it ! I would highly recommend Mike to anyone , even if the car you want is not at his dealership , he will find you the car you want at another one and set you up with another great salesmen . Mike is very passionate about what he does and loves helping people ! Thanks Mike for all your help !!

Jdschateau

Apr 18, 2016

We were purchasing our second car from them. Thought we would go back since we had a wonderful experience the first time. The salesmen Mike D promised the world but we had to purchase that day. We told him we would think about it and get back to him. Long story short broken promises, rude comments and lies were all that we dealt with from him. Don't believe a word he says. We told him we were going to look elsewhere and the unprofessional messages back from him were just u believeable. I have never been treated so badly by someone trying to sell me a car. I will definitely let everyone know what a mean and rude person he is and to look else where for their new car.

MadzaAngel

Apr 17, 2016

I was treated with friendliness & courtesy. I was able to relax in the lounge while having my vehicle serviced in a timely manner. Even though I only came in for an oil change, I was pleasantly surprised when my car came back washed & shiny. Everywhere I turned, I was greeted with smiles & I was made to feel like family. Thank you Boniface Hiers Mazda

Miatalover68

Apr 17, 2016

All my questions were answered. Every-bit of work was completed in a timely fashion. Could not have asked for a better service experience.. Left the service center in a very positive mood!

Joanne

Apr 14, 2016

Dealership is in the middle of a major remodel, but they are trying to make service experience the best it can be in that situation

Author

Apr 13, 2016

Good service, technician called to inform of additional requirements

Jeff Vondersmith

Apr 13, 2016

A great experience having my car serviced and a recall repair.

CHS1

Apr 1, 2016

My husband and I recently purchased our new vehicle and Mike Durkin did not only make this entire process a ton of fun but also knew exactly what we were going for and literally sold us our dream car. He listened to the criteria of what we wanted and did not waste hours upon hours showing vehicles. He listened and within 15 minutes showed us a vehicle we fell in love with instantly. And even though the paperwork normally is the biggest pain in the neck he made it a fun experience and got us a great deal! If you are looking to buy a new vehicle we definitely recommend to go and see Mike and he will make sure you leave with exactly the vehicle you want. Cassandra and Michael

Mrs. Davenport-Pridgen

Mar 31, 2016

Facility will be great once construction is finished. Service Department was friendly and repairs done quickly.

Mcross

Mar 31, 2016

Rachel Ellison was a pleasure to work with. She made my car buying experience easy and stress free. I traveled over 75 miles just to buy a car at this dealership because I was so impressed with their approach and customer service.

papergirl

Mar 29, 2016

I didn't realize the checkup would take so long and I'd opted to wait on a very busy day for me. Knowing my plight, they offered a car to use. Service through and through.

Kylieschae

Mar 28, 2016

Mike Durkin did an Outstanding job! Made the car buying experience fun and pain free! Couldn't ask for a better dealership or staff to buy from!

spudmeister

Mar 28, 2016

Great service from all. Mr. Apple and all were courteous, spent the needed time to show the vehicle, and helped me to select one that met my price and specification needs. Thanks to all.

Robin

Mar 26, 2016

My husband and I brought our car in for an oil change, and during their inspection discovered we needed front brake pads. We gave the go ahead and we're treated with respect and great service. I gave only 4 stars for the facility as it was a bit of a mess due to construction.

Laura

Mar 25, 2016

I bought a Honda CRV from Mike Durkin and he was the best! The only thing I had trouble with was getting the code for the radio. Local Honda dealer sent me to website and it cost me $25.00 to get it, found out the next day the code is on the side of the glove box! Might be helpful if you sell another Honda! Loving my car,thanks!

malivil

Mar 21, 2016

This is the third Mazda between my wife and I and they all have come from Boniface-Hiers. We first met Darla when buying my wife's new car and she was great. She showed us all the great features of the car and took us on a test drive including a mini-driving course through an empty parking lot to show us what it can really do. She was fun and always found us when we stopped in for regular service just to say hi and see what was up. When I decided to buy a new Mazda (to replace my 2012 Mazda which I also bought at Boniface) we specifically sought out Darla to get the same great experience this time. The staff at Boniface helped out to find me the exact car I wanted and had it driven down to Melbourne from where it was to make sure I got the one I really wanted, at no extra cost to me. Overall, great experiences with Darla and if we ever need another car or anyone wants a recommendation, Darla at Boniface-Hiers will get my vote.

Sharon

Mar 21, 2016

Ben was very helpful in getting me where I needed to go. Was told it would only take about 45 minutes to service my car. I was in and out in no time. They did a good job on my car.

Francisco J Ramos

Mar 20, 2016

Competent, friendly staff, eager to help and explain. Timely in their work.

jswen92

Mar 19, 2016

Bought my Mazda CX-5 from here and could not have had a better experience thanks to MARK MARTIN. I will definitely recommend Boniface and Mark to any of my family and friends.

M Reed321

Mar 17, 2016

I was extremely pleased by the information and nonpushy sales rep Mike Kovacs in regards to my purchase. I usually am very weary of sales reps anywhere, but I decided to stop and see what the dealership had at Boniface Hiers Mazda. I was impressed with the attitude and help that I recv'd in trying to find just the right car. Found it. Mazda5 ! yes it is used, however, I found Mike to be very helpful with me and help me to understand about the car, its updated panel, basic car info and also the actual dealership was very informative on their Warranty and found help at Finance as well. I am very Impressed. Been 16 years since I have bought a new car. Yes I recommend them, Not pushy just down right Helpful. thank you. M Reed

shari

Mar 16, 2016

Michael Durkin was fantastic!!!!! Yves Fernandez was awesome. Made my car buying experience very easy.

tom victory

Mar 16, 2016

Great mechanic and coffee. Wi-Fi up and running. Oh, there were donuts also.

cx9 owner

Mar 15, 2016

Always good service from this dealer. New vehicle was purchased from this company. They are competent and keep me informed as the work progresses. Convenient to reach from my home.

theplanelife

Mar 15, 2016

Our Mazda needed a new transmission after hitting an obstacle in the road. Boniface-Hiers was extremely patient and helpful working with our insurance company. Ben Harvey was a fantastic person to work with! Thanks for all your help.

Sean Harnage

Mar 14, 2016

Paul Lilly made the process painless and was able to have me out in record time!

S&H

Mar 12, 2016

Day two, second purchase. Our daughter fell in love with a Jeep when we were purchasing our new vehicle. Again, Darla Bleau took great care ensuring the purchase of the Jeep was a very comfortable experience for our daughter. A big shout-out to Mike Helms, who took the time to explain the financing process to our daughter, didn't rush, and made sure she understood what she was signing. His explanation of the additional warranty protection was clear and to the point, given that the dealer's usual warranty protection was unavailable for this vehicle. And a second shout-out to Bobby Padgett, who in our opinion, went out of his way for our daughter and kept us entertained with his stories. The entire staff was courteous and helpful.

Jim Revett

Mar 11, 2016

As always Boniface does a great job of taking care of me. The reprogramming took less time than expected and I was very happy with the overall service and process.

S&H

Mar 11, 2016

We were so fortunate to have the lovely Darla as our sales person. We went into the dealership to kill time, and were looking at used trucks. As none of those appealed, Darla suggested we look at the CX5 and we eventually found ourselves very interested in a CX9. I have never dealt with a woman on a car lot before, and my gosh, what a 180 this experience turned out to be. No pressure, no crap, no bs, just extremely enjoyable. So much so that we purchased the CX9 and our daughter is now looking at a vehicle to purchase from Darla. We spent a bit of time in their office, and everyone was extremely pleasant and helpful; another new car shopping experience for me. I might add that the only reason we stopped at this dealer was because we see AJ Hiers on tv and admire and respect his philanthropic activities. We are animal lovers, and are touched by his contributions and dedication to the Brevard County animal shelters and animal adoptions.

LMardin

Mar 9, 2016

I went to Boniface Hiers Mazda in Melbourne yesterday to look at cars. Michael Durkin helped me out and I ended up buying a 2016 Mazda3. I LOVE the car, and Mike and the rest of the team were so helpful. The process was easy, painless and fair. I highly recommend this dealership!!!!

BIZBH

Mar 6, 2016

We work with Steve Jaikissoon and Josh, Finance Manager. We told them from the start, we were putting $2,000.00 Down and we could not go over $250.00 a month in payments!They showed us two Crossovers that would fit our budget.The vehicle was priced at $20,000.00, Steve came out of F.M.'s Office and said, they would drop it to $14,000.00. We agreed. We were charged 15,900. Then asked if we could put an additional $500.00 down too, We did. Then Steve came out and said "WE" are going to put a Scratch & Dent protection on the car for you. (Did Not tell us THEY were charging US, $500.00 for that)! Also, some type of Gap Contract for another $895.00???Not only all these extra charges, but your payments are $430.93!!They rushed us through signing the paperwork so fast, never had time to read anything. Now I know why.

Sussy466

Mar 5, 2016

I took my car for service, they said it was going to take 3 hours so they gave me a loaner i was super happy because i didn't want to sit there with my 9 year old for 3 hours..... Thanks

Diablo7238

Feb 27, 2016

I went in and got my loan refinanced. Michael Durkin helped me out with my refinancing. After only having the car for one year they refinanced and now I am saving thousands of dollars on my loan. I would highly recommend working with Michael. He is very nice and determined individual. A+

Jack Hall

Feb 26, 2016

Our whole experience was good. Our salesman Stephen Jarkissoon was great and when we got into the fianc manager he was very good and explained the process to our granddaughter as it was her first time in purchasing a new car.

Mary Kerley

Feb 24, 2016

Salesman was very friendly, helpful and not pushy. He went above and beyond to be helpful to get the car we wanted, right down to the color and package deal we wanted on the car. We are first time Masda buyers and so far the experience was great. We are very satisfied at the sale and hope service on the car will be just as satisfying!

Sussy466

Feb 24, 2016

Ok this place plays alot of mind game and they promise and offers alot just to get your money, but once they get it the story changes.. I WILL NEVER EVER DO BUSSINESS WITH THEM. I'll NEVER recommend this place to anyone, not even to my worst enemy..This is my 3rd car. that I've bought,the other 2 from other dealership Nissan and Ford and never had issues. BONIFACE HIERS MAZDA, I AM SUPERRR DISAPPOINTED!!!!

Ilovecraig1216!

Feb 23, 2016

Working with Mike Durkin made leasing mine and my boyfriends first car together so exciting and easy. Even as two students in college Mike worked with us to make sure we wound up in a safe & fun car but also stayed within our extremely limited budget. Within one week I had traded in my used car and drove away with a BRAND new leased Mazda that I just adore. For now we share the one car but I know that as soon as we graduate and we need two cars we will be back on the lot with Mike again looking for Mazda #2. Available day or night even over the weekend Mike was there to answer any questions we may have - even after the deal was done. There is a stigma about car shopping but working with Mike totally goes against any other car buying experience you may have. You will walk away feeling refreshed and excited with a fantastic deal and an awesome car. Recommend times infinity.

docellie

Feb 16, 2016

I knew I liked the Mazda CX 5 because my best friend bought one a year ago, and I've driven in it many times with her. Coming out of a similar size SUV (Honda CRV), I appreciated the Mazda's sporty appearance and road handling. My sales associate Mike Durkin was knowledgeable, professional and informative. The financial representatives, Frank & another Mike, (who tirelessly explained the leasing alternatives) were also extremely helpful. My experience at this dealership was completely satisfying. I have no complaints whatsoever.

Mark Fetcher

Feb 15, 2016

They took care of a recall in 24 hours.Very pleased with all aspects of the recall.

Corey321

Feb 15, 2016

Had exactly what I needed and at a great price. Got an awesome deal on my trade in to. Great deal and awesome customer service. In and out inno time at all. Will be back for my next car for sure. Thank you Mike Durkin for treating a Veteran with respect and professionalism!

Jim 1948

Feb 13, 2016

I am always happy and satisfied with my time at your dealership. I am always treated like family and never have to worry about weather my car has been serviced properly.

Nancy wawrla

Feb 10, 2016

There was a factory recall, which was corrected here.

AnnieG

Feb 10, 2016

I was quite impressed with the relaxed atmosphere in looking at a new car. It felt like what ever I wanted was just fine and Darla knew all the ends and outs of the model I was looking for, She was so tuned into my needs that it was like her buying the car rather than me. Any problem at all was addressed immediately and the bottom line is I would recommend her to all my friends and family. I love my new Mazda CX5. It performs exactly as I thought it would.

Brijen

Feb 10, 2016

Everyone at this dealership was friendly and very professional. Michael (lead salesperson) was knowledgeable and provided a great customer service experience. If you're looking for a great team of people to provide a great vehicle at a fair price, this is the place to go.

Claire2016

Feb 6, 2016

I bought a 2015 Mazda touring one year ago but decided I wanted more bells n whistles so I returned to the dealership to see if they cold upgrade me n keep me within my budget. I found the perfect car (Mazda grand touring). Took it for a test drive and Mike Durkin (sales person) was so knowledgeable about all the features on the car that I could clearly see this was the exact car I wanted. I wanted to think about it over night. Mike and Bobby (sales manager) we very understanding and did not pressure me on purchasing it that day! I returned the next day o fine tune the purchase price and Mike was so patient and kind through the whole process. I walked away with the car of my dreams and couldn't be any happier! The best part is the service doesn't stop when you purchase the car. I have a very hectic work schedule so Mike offered to assist me with getting my window tinting done and have a one on one setting up all the features on the car (blue tooth, etc). I have bought several cars over the years n felt it was always a stressful process but working with Mike and Bobby it was pleasant and I have no doubt when it is time for me to purchase again I will continue to be a repeat customer. Thanks Mike you Rock from your happy customer-Claire Zoom Zoom!

eaa

Feb 1, 2016

I am active duty and had a great experience with Boniface Hiers Mazda. I received an active duty rebate and the sales associate kept in touch with me when I couldn't be in town. He kept me informed on any deals and was very upfront about what they could or couldn't do on the vehicle that I test drove. After reaching an agreement it took minimal time for all the financial paperwork to be explained to me and get all the papers signed. The sales associate also took time to explain all the car features to me before driving it off the lot.

sally

Feb 1, 2016

Darla Bleau was excellent !!!!!!!!! Darla made the experience a great one and took the time to show us all of the instruments in our new car and how they worked. I would highly recommend this dealership to anyone ( and that is saying a lot) because it was fast and she was very knowledgeable about all the vehicles. Thank you so much to everyone involved in getting us out the door at a great price. Thanks again

Driver

Jan 27, 2016

The service team was excellent. Even though the dealership is all torn up by renovations, the team was very helpful and courteous. There was plenty of signage pointing the way to the service department, and even shuttles to the waiting room which is now located on the other side of the property.

screenname

Jan 25, 2016

It was time for the regular service, according to the window sticker, and it was good. Work was done in a timely manner and no surprises.

Steve

Jan 21, 2016

I arrived an hour early for my appointment for service on my CX-5. The service advisor said no problem and the service was completed in an hour including a car wash.

SpiderMan

Jan 9, 2016

Great customer service! Able to obtain service as an appointment or walk in. Great waiting area. Knowledgeable about lifetime warranty Just all around awesome dealer

cherylS

Jan 1, 2016

I planned on waiting while regular maintenance was done. When they discovered a lot more work was needed Eves arrange for a loner so I didn't have to sit at the dealership longer. And, as always, the car runs a lot better! They keep me safe on the road. Thank you!! Cheryl S.

C. Chase

Dec 31, 2015

I purchased a used car from this dealer back in September. At the time, the salesman had only one key to give me,but promised me a second one. I tried leaving messages and emails to follow up on what I was promised. Fast forward to today, after the GM told me to call the key vendor myself and make my own arrangements, I drove 50 miles on my dime, to meet the vendor only to learn the key machine broke yesterday and he didn't contact me. Now it is suggested that I take more time off from work next Friday to take care of this. Not only did they make their lapse my problem, but still haven't made it right for me.

Tom Simansky

Dec 31, 2015

Excellent experience, very nice personnel the salesmen and manager were extremely helpful.

A&J

Dec 29, 2015

Michael Durkin was a class act! He thoroughly and EXTREMELY promptly replied to my zillion questions via email/text. He understood our financial needs and worked to keep us within our parameters. Darla Bleau was helpful and knowledgeable in explaining the many benefits of our new vehicle. Both Michael and Darla were personable and made the process as painless as possible! The manager made a point to greet us when we were there. Also, the financing gentleman was professional and prompt in completing the transaction.

David

Dec 22, 2015

Great service. My vehicle was delivered washed inside and out. Waiting area needs improvements.

Spacecoast

Dec 19, 2015

Service adviser personable, prepared and knowledgeable. Check-in and check-out process painless and swift.

Sue Diez

Dec 19, 2015

The guys in the service department were very friendly and helpful. They answered my questions and made me feel very comfortable. It was a pleasant experience the entire time.

Bill

Dec 14, 2015

Courteous, knowledgeable staff. Timely and excellent service that met all my needs.

JR.

Dec 11, 2015

Generally I have always been satisfied with the service at Mazda. The only advice I would recommend is that when things are added on to a bill, please explain them to the client. There was $60.00 added to my bill that I did not expect, and they were not explained. Calling the add ons "Shop misc supplies" is not sufficient for me. It is just a suggestion.Thank you..

Jennifer

Dec 11, 2015

I DO NOT LIKE BUYING A CAR, WENT TO MANY DEALERSHIPS AND THE HAGGLING EXPERIENCE IS ABSOLUTE GARBAGE. I LIKED THE MAZDA AND AS SALESMEN GO, THE ONE I HAD WAS VERY NICE AND KNOWLEDGEABLE ABOUT THE CAR I WANTED. LETS HOPE IT LASTS A LONG TIME.

libby

Dec 10, 2015

very good service, as always. rep. was courteous and professional.

JonVV

Dec 7, 2015

Scheduled online at the last minute. I had planned to work there using the wifi, or walk to grab a bite to eat while I waited. Since it was raining, they shuttled me to a great nearby diner and came and picked me up.

Carguy5

Dec 7, 2015

In and out in about an hour! Thank you! Reviewed recent work on my car to adjust work for this 45k service. On my 2014 Mazda 6

Mrskimwill

Dec 7, 2015

Bought a 2014 Fiat 500 from Thurman Smith. Thurman and the staff at Boiface Hiers Mazda were professional, courteous and true to their word! The follow up for minor details was just as good!

Robert Fowler

Dec 6, 2015

Bought a used truck from the dealership about 5 months ago and have been using the dealership to get all my service done there because they are fair on the price and get the work done in a timely fashion ,everyone there is so nice

Wendi Nicks

Dec 5, 2015

This place made my car buying so easy. I have no problem ever booking my appointment to get oil changes and ect. Everyone is always so friendly! I plan to always do business with this company!

Boniface

Dec 5, 2015

A pleasure. Surprised with the car wash and vacumn. Very pleased, could not be more so. Good to see my sales person, Darla, again. Would recommend.

Mike Dunlevy

Dec 3, 2015

I enjoyed the experience, Paul (the salesman), stayed after hours to program the phone and stations, etc. to make sure the car was set-up. I bought the vehicle the day before Thanksgiving.

eddie339

Dec 2, 2015

My experience at Boniface Heirs Mazda was excellent... I first and foremost want to thank for his above and beyond service, communication, and knowledge is MIKE DURKIN! If you do go to this Mazda dealer, as for him. He is a straight shooter. I like that... He texted back and forth with me for a couple of days to make sure I was going into the right vehicle. My wife and I ended up purchasing a 2015 Mazda5 Touring. We loved the one they had left except for the light interior... We decided to go ahead and purchase the one they had in stock and have them do a dark leather interior after purchase... Best decision ever. Got the minivan back today and the results and look are amazing. I would highly recommend this dealership to ANYONE in my family or friends. Then I would tell them to go directly to Mike D. In the age where texting is primary due to people always on the move and no time to talk on the phone, Mike never said no to communicating with me that way... When I went to the dealer he was quick and efficient... I told him where I wanted to be on the numbers and he made it happen... So anyone taking the time to read this review and want a honest salesperson to take care of you not just before and during the sales process but after as well, go see Mike D! I appreciate all of your efforts to help our family get into a bigger family car.

Mike1948

Dec 1, 2015

My experience started with messaging back and forth over the internet with a representative from the dealership. I had questions about several vehicles in their inventory. I got the information I needed and made an appointment to go down to the dealership and speak to a salesperson. I was greeted by a friendly salesperson who proceeded showing me both vehicles and answered all my questions promptly and pleasantly. I took a test drive and made my decision to purchase one of the vehicles. The "negotiating" was professional, courteous, and a very reasonable deal was made. Details were clearly discussed and I was very satisfied with my experience. I will definitely consider returning to Boniface Hiers when shopping for my next vehicle.

Bill

Nov 22, 2015

Very professional, fast service on my Mazada 6. Thanks for the great care and courtesy...!

Steve

Nov 22, 2015

I took my CX-5 in for service on a Saturday. Oil changed tires Re-balanced and rotated and complete inspection of the vehicle done and out in one hour.

dbw

Nov 20, 2015

Excellent customer service. They were prompt, service provided ahead of promised time.Car was washed and vacuumed, thanks! Can't think of anything left to say

EliZabeth16

Nov 19, 2015

I have bought a total of 3 cars in my life and this dealership is by far the most professional and friendly dealership I would recommend them to everyone.

Jaime

Nov 18, 2015

Use own a Mazda before I got tired of my Ford Focus and decided it was time to go back for a Mazda...I bought a Mazda 3 Sport and love it...thanks everyone at the Mazda Delership.

hernly

Nov 18, 2015

Of the many car dealers I have dealt with in the last 50 years, Boniface Hiers Mazda is one of the best I have had the opportunity to work with. I ordered a Launch Edition 2016 MX-5 back in May. It was supposed to arrive in early July but unfortunately was delayed,. As it turned out the car was set to arrive when I was scheduled to be on an overseas assignment. The Salesperson went out of his way make all the necessary purchase and registration arrangements before I left and then went out of his way to take delivery of the car while I was gone. He even went to the trouble of delivering the car and parking it in my garage so it was there when I got back. This is the 12th new car I have purchased and without a doubt the best buying experience I have ever had!

Barbara Gillis

Nov 15, 2015

I was disappointed in that I called after I returned home and asked that the service rep. who waited on me on Nov. 13th return my call. I had discovered that I had a coupon from Castrol for a $20 discount toward my next oil change so I asked if I could get credit for that if I brought the coupon back down. The coupon which was in my glove compartment of the Mazda CX9 does not expire until Dec. 15, 2015. The service rep who answered the telephone said that he would tell the rep. who waited on me to give me a call. I have not heard from him. The rep told me that since it had already been rung up (my repair bill) that he thought it was too late. It is my understanding that Castrol reimburses the Dealership so I do not understand why I am not allowed credit for that. The coupon expires the middle of Dec. and I won't be needing another oil change until March. Thank you for addressing my situation. Since I called right away I feel that I should be issued the credit and I am disappointed in the way this was handled. I had previously been satisfied with the dealership but not this time..

Jeannie Marchiano

Nov 9, 2015

When the service guy did the oil change/ tire rotation and inspection on my car...he completed the paperwork incorrectly. He had that my tires measured a 4 but were in the green on his chart. A 4 is actually in the RED and need immediately attention. I also mentioned to Customer Service that something was wrong with the interior light...didn't work. The service guy never even checked it but I mentioned it again and another employee made him change it out.Not sure if it was a Customer Service problem...possibly not writing down my issues with the car or if the service guy just overlooked my issues. Maybe some additional training should be in order,

Lynda Maria Turner

Nov 7, 2015

we were very satisfied with Mazda dealership, we found the right car and had a good experience..The car had a recall due to fuel tank, and Mazda replaced it and had the car back to us in two days.

gammy9

Nov 7, 2015

I needed a 5K oil change of my Mazda, CX9, but needed the car to be ready by a specific time. As always, Yves arranged for the service and my car was ready with time to spare.

CX3 girl

Nov 5, 2015

Our salesperson was very well versed on your inventory . We asked questions about vehicle and he had the answer for us. Thx for a nice experience buying a vehicle .

theplanelife

Nov 5, 2015

I had my CX-9 in for tire rotation and oil service. I waited while the service was performed. very reasonable wait time AND my car came back to me washed and vacuumed! Great job!

Shari Rhymer

Nov 4, 2015

i wouldn't go anywhere else. Michael Durkin and Eves Fernadez are both great assets to your dealership. They were wonderful.

Mark Wegerer

Nov 1, 2015

The purchase of the car was a positive experience. Jeff German and and sales manager were dedicated to providing quality customer service. Ben from the automotive service department was also very helpful.

Jim 1948

Nov 1, 2015

I always find that coming in for service is truly a great experience. If I have a question or concern Eves always has an answer for me. I never go away with an issue unresolved.

mylissa

Nov 1, 2015

Every time I go to this dealership I am greeted by friendly people and I know my vehicle gets the best care possible. Thanks for the excellent service!

Robert Fowler

Oct 31, 2015

The dealership and sales staff made it quick and very easy, I called and talked to Mike Durkin and he made the deal happen by the time I showed up all I had to do was sign my paper work and was out the door I went ,I would recommend this dealership to all my friends and family

Amber Anderson

Oct 28, 2015

I always go to Mazda for my car needs, whether it be an oil change or accessories. They have always been polite, knowledgeable, && deliver great service.

Bill S.

Oct 24, 2015

Just completed my second oil change at Boniface Mazda in Melbourne, FL. The service is outstanding and the staff is very friendly. I won't hesitate to recommend them to family and friends.

Sunny Dar

Oct 24, 2015

Prompt, courteous and the estimate is accurate! They always let me know what can wait and what can't. Everyone is great! I will go back.

Mindy Bobik

Oct 23, 2015

Everyone here does a wonderful job. My experience with the sales, finance and service department has been amazing! I highly recommend this dealership.

beachbum911

Oct 22, 2015

Had my first service appointment last week of my 2016 CX-5.It was easy to make the appointment. Times available were convenient.Work started on time and finished as the time quoted.Overall, a very pleasurable experience, and I have been dealing with auto dealership service departments for 40+ years.

transporter_njs

Oct 22, 2015

just want to say that mike gave me and my wife the best car buying experience i have ever had!! never before have i ever felt so genuinely taken care of. thanks to all the rest of the team at mazda. i would definitely go back to purchase my next vehicle. mike durkin thanks for being real...

S&A

Oct 17, 2015

Great dealership! Ronnie is great, very easygoing and no pressure. He listened to what we wanted and let the car sell itself. Very easy transactions.

Don

Oct 16, 2015

Fast courteous service . Appreciate help in tire purchase!

Frank Gordon

Oct 16, 2015

This is a great place to purchase and service your vehicle. The staff is friendly, personable and helpful. They explain things in detail giving you a complete understanding.

CDavis

Oct 16, 2015

I love my new mazda6 And Darla was great!!! Everyone moved quickly to get me the car I wanted even when they didn't have it on their lot.

Elia15

Oct 16, 2015

My son's first new car experience was such a smooth and enjoyable moment thanks to Mike Durkin's highly knowledgeable and professional abilities which he kindly extended to my son!! He has made all his dreams come true as a new car owner!! Thanks also to the friendliest group of professionals such as Frank and Jonithan which were so instrumental in making our experience a memorable one!!!

Cvicurn

Oct 9, 2015

I went in to service my Mazda and left with a gorgeous new Mazda. Absolutely great staff, not pushy at all. Very professional and friendly. Michael Durkin is awesome. He is a great asset for your dealership. I look forward to many years of working with you and my new car. Thank you so much!

Ray DiZefalo

Oct 3, 2015

Being a satisfied customer for 25 years should be evident as to my attitude about A.G Hirers Mazda.

Sillymeflataol.com

Oct 1, 2015

I have had the disadvantage of having to deal with Dyer Mazda .The owner John not only is rude himself he allows rudeness from one who works in the service desk. My guess is it is a relative so I called Boniface and they immediately took me in and are the nicest kindest people to deal with . Very respectful and helpful!!!! I'll never go back to dyer. Good bye Dyer .... Hello Boniface. You Guys Rock!!!!

Not_Happy

Sep 28, 2015

Went into the dealership to see if they would be interested in purchasing my 2011 Mazda 3. Dan Dandeneau the used car sales manager gave me a straight up price and said we make fair price deals.I was happy with the price given and decided to go shop for my replacement car. I was not interested in another Mazda so hence I did not trade it in.2 weeks pass and I'm ready to sell so I go see Dan Dandeneau who then gets over rules by Bobby Padgett and now the price has dropped $1000 - no reason given just take it or leave it......I don;t think it's Dan's fault as he seemed to subdue to Booby who came across cold as ice!As you can imagine I left it but just be aware you might want to take their deal straight away but just shows some dishonesty here not honoring a price given..One person brings down an otherwise pretty good dealership.

Nicole P

Sep 22, 2015

Had a awesome, easy car buying experience. Mike Durkin was helpful and very knowledgeable. Made my car buying experience the best ever! Would highly recommend him. Love my new Mazda??

Jordan

Sep 18, 2015

Very quick and convenient. Friendly staff. Complimentary coffee and wifi while you wait. Clean.

Donald Whitehouse

Sep 17, 2015

Overall decent experience. Employees were welcoming and accomodating.

DR. MX 5

Sep 17, 2015

The Dealer knows my vehicle best ! Mark Wilhelm is one of the top Mazda Vehicle Technicians in the world !

vamizz

Sep 17, 2015

My sales representative Mike was incredibly helpful, and answered every question I had. I have been most impressed by the continued support after I decided to lease a new Mazda 6. I would easily recommend this dealer and this sales representative to anybody looking for a new car.

Janet61

Sep 14, 2015

The car was in for its 30 thousand maintenance. The work was done as specified and the car was given a wash. No complaints from me. Love my Mazda.

Cathy

Sep 12, 2015

Overall my experience was positive. I am not convinced I got the absolute best price, but I agreed to it and that is that.

Roger

Sep 4, 2015

The service department is the best. Special Thanks you to Yves Fernandez.

kyle828

Sep 3, 2015

Went in to look at a specific car, but I was up-sold. Happily, I was up-sold though. I love my new car and my salesman was great. Additionally, the man in charge of finances was also great and very helpful, I guess we will just see what we can get my interest rate down to in his haggling process. I would recommend this dealership to pretty much anyone. I would recommended my new car to absolutely everyone though and that is what is important. Lastly, I would just like to say that Angel was awesome. He was a lot of fun, easy to work with, very personable, and got me in the right car for me. Go check out Boniface Hiers Mazda! They are more than willing to work with you, just do your homework before you go in there...like you should be doing anyways.

David Coons

Aug 29, 2015

No issues. Relatively simple service visit. As it should be.Very friendly staff.

N5TEV

Aug 29, 2015

Yves Fernandez provides accurate and unparalleled proactive customer service up front, and Mark Wilhelm is the best RX-8 technician I have ever known, period.

Sue Diez

Aug 28, 2015

It was fun buying a new car with Boniface Hiers! My very first brand new car and it's a 2016 Mazda Miata!! There was no heavy pressure sales, Ben was friendly and informative.

angel76902

Aug 25, 2015

Mike is the best. honest. He was able to help me purchase my first car with no Co Signer, He did everything he could to get me into an awesome car. He found a car with all my wants and needs. He was Very friendly. Please if you need a car go see Mike he is Amazing.

jr3122004

Aug 21, 2015

i bought the car there...i liked the place & the people...they are professionals with an easy way about them & its comfortable there if you have to wait. i will stay there.

trohleen

Aug 21, 2015

Service consultant Yves Fernandez was super understanding when he received my phone call. I was calling to let them know I was running late for my service appt. due to my doctor's appt. He said no problem and to please come and they would take care of me. I really appreciated it. Chip Trapp, another Service Consultant, greeted me and went through what I needed for the 45,000 mile service. I was even able to use a coupon that Mazda had sent me in the mail towards this service. They have a raffle going on to help the Make a Wish Foundation. A great cause! I checked out the car in the show room and purchased a ticket from the receptionist. Going through chemo myself, I can really appreciate this and who knows maybe get a classic car too. The sales people were very friendly and pointed out the new Mazda Miata. Very cool car! Maybe trade in the classic for a modern convertible and save some money in the bank. Would definitely see Tiffany Kumis-Kundovic for any help purchasing a new car. She is great! Brandon is awesome too! He likes to sing when he's happy!There is wifi in the lounge area. Although the password is sometimes hidden by the magazines so just be aware. There's coffee and comfy chairs to chill in, and magazine, books and tv to keep you entertained. The bathrooms are kept clean. I have had my car serviced here a few times and always have had good experiences.

lindacharter

Aug 18, 2015

Have been a customer for years! Great service and will be back for more!

William LeBlanc

Aug 18, 2015

I am enjoying my 2016 CX5 Grand Touring sole to me by Rick Dillon & please they did all they said they would do. Rick also checked my NAV & all the other new TOYS to make sure I under stood all the options. Thanks again

LizPatton

Aug 12, 2015

The service department got me in and out quickly., knowing that their customers time is important to them. I have to travel from Vero Beach and wait on the service department and they are aware of that

slowerisfaster

Aug 12, 2015

Quick, helpful, and courteous service department. I was just there for an oil change and they were kind enough to give me a ride to a restaurant so I could have some lunch while I waited. I can't ask for any more than that.

Bill

Aug 11, 2015

Very polite and professional service..! Just want to say thanks to Mark and the front desk manager Chip.

David Gonzalez

Aug 11, 2015

Good, thorough service. Super-easy to use the online appointment tool. Requested maintenance and repair services were completed as expected. The vehicle was returned cleaner that it had been in several months! Customer service was great. The waiting area isn't great looking (quite dark actually), but fortunately the service was relatively quick and I was out before I knew it. The only concern I have is that the Service Technician offered a 30,000-mile maintenance I'd already done at that very location. Their information system did not have that record. I verified my receipts at home and indeed the service had been completed on my last visit. In all, I will be back, though with copy of my maintenance records just in case.

Fran Oliver

Aug 11, 2015

This was such a pleasant experience! They were prompt, polite and very efficient! In particular, Yves Fernandez made me feel like I was the most important customer of the day!

happy mazda owner

Aug 10, 2015

Since purchasing my car at this dealer in 2006 I have had nothing but positive experiences with them. Beginning with the buying experience and continuing through servicing, they have always been competent, friendly, professional, and timely. If I had the money, I would happily purchase another car from them right now!

Tom Victory

Aug 9, 2015

Great service. Done right the first time every time in the 10 years the 2005 Mazda 6s 5 door hatchback has been serviced here. Also, great savings, coffee and Wi-Fi. who can ask for more than that! I also bought the wife a '13 3i hatchback from the same dealer.Tom V.

zippy378

Aug 9, 2015

The service at Mazda is always great. Keep up the good work. Yves and Chip are always friendly and helpful.. sometimes I think they can use a little more help up front, but all in all , they are exceptional workers.

roy

Aug 3, 2015

service was perfect ,they call me in one hrs person in charge was nice explain the service they there

Jajomfs

Aug 2, 2015

We had a wonderful experience getting our daughter's Mazdas serviced. Efficient and polite. Highly recommend We encourage you to visit this dealership and see what great cars Mazda has to offer.

Birdieman

Jul 31, 2015

Ben Ligget and Katie ? did a great job of making me feel comfortable . I was impressed by thefact that I don't like to be pressured and they both respected my wishes. As a result of thisexperience, I made up my mind that I was going to purchase this car from Boniface.

rdjones

Jul 26, 2015

While waiting for our service, Rick Dillon asked if we would like to see the new 2016 Miata that just arrived... We did and it was great, but we were looking for something larger. We checked out a few CX-5's and were impressed, but continued looking for the "One"... We finally decided on The Grand Touring. We took a test drive and we were still impressed...if only if we could reach an accommodation on price. Well, Rick worked it out to our satisfaction and the deal was done. It certainly was not my intention to buy a new car when I came join for service, but I drove out in my new CX-5 a happy guy. Thanks Rick...

wildgram966

Jul 26, 2015

They did everything possible to get me in the car I wanted. Mark the salesman was great. Actually Frank and mike were also great. I have been telling everyone to go there for a new or used vehicle.

Mikey D

Jul 24, 2015

I got a nail or something in my tire, causing it to go FLAT. I pulled my whip into Mazda, and asked for some help with my dilemma. Yves was awesome, got the mechanic to fix it perfectly in less tha 5 minutes! Speedy help and great service. Now my ride is looking totally fly and I'm cruising around with no worries. Thanks guys!

justinevan1

Jul 22, 2015

Wonderful experience. Little expensive for a headlight. $44 in labor is a little bothersome. I did not have an appointment and it only took forty five minutes.

Gladys Pabon

Jul 21, 2015

all services were done to our satisfaction. the appointment was helpful in getting service immediately started. Personnel were helpful and friendly.

Paul Anderson

Jul 19, 2015

The service here is the friendliest, most competent service you could ask for at a dealership. You feel like family and everything that is going to be done, and is done, is explained before they begin and when you come back to get the car.

Amy

Jul 18, 2015

We went to Mazda to check out the New 2016 CX-5 and Mazda 3's and just take a look. We drove a few around and found we really liked them. The salesman, Mike Durkin, was real knowledgable about all kind of different makes and models of cars and was able to answer all of our questions. When it came to making a deal, we were able to stick to our price and budget and were able to make things work all around. Especially since we weren't actually looking to purchase a new vehicle at that time. It was the most stress free and easy negotiating we have ever done!

amykpederson

Jul 18, 2015

We went to Mazda to check out the New 2016 CX-5 and Mazda 3's and just take a look. We drove a few around and found we really liked them. The salesman, Mike Durkin, was real knowledgable about all kind of different makes and models of cars and was able to answer all of our questions. When it came to making a deal, we were able to stick to our price and budget and were able to make things work all around. Especially since we weren't actually looking to purchase a new vehicle at that time. It was the most stress free and easy negotiating we have ever done!

Will Stahl

Jul 14, 2015

Pros-can expect your vehicle to be taken care of and look nice after its been serviced-they will work with you to get whatever service needs to be done in order to keep your warranty forever.-they let you know when your due for a serviceCons- - takes long to get you car serviced. Sometimes more than an hour and a half. At least that's how it's been for me. I waited 2 hours for an oil change once. -can be pricey and in order to keep your warranty forever you have to get your repairs on time and preferably at their dealer. You can go somewhere else but you have to call warranty forever first and every time to get it approved and then keep the receipts for every service from that point on. If you lose just one receipt you can lose your warranty forever. But if you stay with them they keep a record for you.-location...I drive 30 minutes whenever I go to service my car. It might not be a lot to others but to me that's a big inconvenience. Overall so far so good

MarkS

Jul 8, 2015

Service was quick and professional even though I did not have an appointment. Cover hinge was fixed temporarily while waiting for a new cover and hinge.

N.R. Walker

Jul 6, 2015

I have always taken our car here for servicing. The service manager, Yves, takes time with each customer and answers every question. Before leaving, they make sure you are 100% satisfied. Every step is explained to you and every nuance gone over with you to ensure your understanding. The waiting area is clean and the facilities are clean. I will continue to bring my car their for servicing.

Keri

Jul 5, 2015

Buying a new Mazda was made easy at Boniface Hiers because of their willingness to work with budgets and making sure each customer gets the car they want and a good deal with it. Michael D. was wonderful, informative, and not pushy at all. He answered questions honestly, even if it didn't necessarily benefit him or the dealership. Michael worked with my budget (and stubbornness) and managed to get me into a Mazda CX-5 that exceeded my desires. Thank you.

jodi

Jun 29, 2015

I had a a great experience shopping for a car at this dealership. Even though my salesperson, Scott, was fairly new, he was very knowledgable. Answered all of my questions and gave me time to discuss the purchase of a new car with my husband in private. I would definitely recommend this dealership and the sales people there. Awesome experience!!!

Rckitman

Jun 22, 2015

My salesperson Darla Bleau was extremely knowledgeable on the product line and was very patient with me even after three visits. She got me into a Mazda 6, which was the perfect car for me. She also worked with her manager to get me a great deal.

uhhmandy

Jun 19, 2015

In a short story, I felt pressured and uncomfortable the whole time I was there. The sales manager talked down to me and pretty much told me I had to settle with a basic car because I couldn't afford anything better. They tried to sell me a car that was older and more basic and a couple thousand dollars more expensive than the same make and model with less miles I found at a MUCH better dealership down the road. They kept trying to get me to give them my drivers license and bank statements. I love Mazdas, but I will go everywhere but here to look for my next car.**spoiler alert: the dealer fee here is $900** I found a much better car that I'm in love with at a dealer down the road and came out under my budget, booyah!!!!

misslizzy217

Jun 18, 2015

I went in with all expectations of being turned away due to lack of credit but after 3 hours I drove away in my 2013 Hyundai Elantra. The only issue I had is I was VERY clear how much i could afford and they showed me cars in my range but when it came time to sign papers it was $70 more than my absolute max. They also took the car for an hour for detailing and it was still pretty dirty on the inside and i was told how to clean it myself. The staff was very accommodating tho. I will be referring everyone i know to go there.

meili0906

Jun 17, 2015

I am a single woman and always had the fear of buying a car alone and getting taken advantage of. I had been highly recommended, by friends in the area, to work with Michael Durkin at Boniface. When I first reached out to Mike I explained that I was looking for a "high end diva car" :), he took his time to send me a variety of options. I was also looking to trade in my car and was concerned at the financing options that would be available, because I had identify theft issues on my credit. I was on a budget and I was very clear that I wouldn't compromise that.. Mike went above and beyond and explained my options thoroughly and assured me he could make it happen! After a few messages back and forth, He found me a beautiful 2012 Audi Q5. (Even though they didn't specialize in selling Audis) he made my dream car happen... When I arrived for my test drive and met Mike, he was welcoming and cheerful and completely took the stress away that comes with buying a car. I was impressed, that the car was all ready to go when I pulled in! When we sat down to negotiate terms and assess the value of my car for trade in, the service continued to get better! Everyone inside was very pleasant and friendly and I never felt as I was being "sold" anything. I had been to many dealers before and had always felt the "oh here we go, not going to happen". I was able to get the car I wanted, trade in my car at a much higher value then what I had been quoted around, and received a much lower interest rate than on my previous loan... the financing manager was great to work with and he worked super hard to keep me in my budget... I highly recommend for you to use Mike Durkin and Boniface :), I would give him a 10 star review! I will definitely buy my next car with him! If you want someone that's honest, attentive, knowledgeable and cheerful this is your salesman!

Lance

Jun 15, 2015

I had Micheal Durkin as my sales person. He sold us a 2016 Mazda cx5, grand touring . he went over everything with us and was very knowledgeable. The color of the car was not on site and they had the exact car we were looking for shipped in the next day . I think the guy went above and beyond out of his way for us . we love our new car . we looked at the Rav4 and he showed us how the quality lacked to that of the cx5. It was something I didn't notice before but was glad he pointed it out . great salesman.

reb321

Jun 15, 2015

My husband and I went in knowing the style vehicle we wanted and what we didn't want. We left with a beautiful vehicle and money still in our pocket. We were served lunch while we waited and all employees seemed happy to be there and genuinely wanting to help us get the best deal they could offer.

mazda10

May 31, 2015

During the process to buy a vehicle we encountered many issues from pricing, misinformation, unnecessary delays, neglect on details and lack of interest on the dealership. One week after the purchase of vehicle I called the Sales manager, Mr. Padgett and explained to him the issues we encountered once we left the dealership.He told me on a recorded call that he would call me back in 30 minutes but 9 weeks later I have not been contacted by anyone from Boniface Hiers. I filed complaints with the BBB and Mazda and the dealership has not responded to any of them. If Mazda Corp HQ could not get this dealership to discuss the issues it will never happen. This displays total lack of customer service on Boniface Hiers dealership, owner and Mazda. Providing the best service should be the number one objective but this dealership shows it to be at the bottom of their list.

Hobo4430

Mar 30, 2015

I have bought 2 jeeps from boniface hires Mazda, a 2012 and a 2007. What a great deal on the 2012 every thing was great, but on my second jeep not so good. After the sale every thing went bad. In the first month I spent 995.00 on tires, an oxygen sensor went out it cost 160.00 installed , a new clutch in the same appointment that was close to 800.00. The next month the abs light came on turnes out. It was a abs wheel sensor. Another 130.00. One day I get a letter in the mail it was a boniface hires. Prepaid service card. I came up for a oil change received an email for that, I went got the oil changed, all was ok. I was told I needed breaks,another400.00. Three months later the second oil change, this time it was an alignment, and I was told at that time I hade 4 oil changes left on the prepaid service card , I asked why only 2 I assumed it was the life time free oil after all I paid2800.00 for this service. I went in side the show room to find out about my prepaid service and all managers were in a meeting, I got home and called boniface hires no one knew anything about pre paid service, in a few days and was told that I needed to speak with Bob asst mgr, I wanted to know why I spent 2800 on a pre paid service plan for 4 oil changes, he told me that I have left not 2, and that it covers tire rotation. I told bob that I got no information on the plan, this was a Wednesday , he promised to send out the information on my plan and I should receive it by Friday I gave him until wed the rolling week. That day came and went with no mail from boniface hires. I called joe the general manager to no availe he was in a meeting with aj hires. I then tried to call aj at his office and left a message for him to call me that it was urgent, a week later no call. I did speak with joe who promised to send it out again still nothingYesterday I called again, I spoke to Bob who didn't ever answer my question, but transferred me to the finance director, I found out from him that I not only have the pre paid but an extended warranty and tire and wheel warranty. The plans were news to me, I was never informed of either nor do I think I need one, during the sale the plans were not discussed just the interest rate and final dollar figure, the dealership is good at getting money from you but their slogan is a bit misleading. To this day I still don't have a clue as to what is coveredPoor company to do business with and support does not exist. Over priced for a used car, that had issues from the start, now I have a air bag light on.

Heather

Mar 16, 2015

This service department is the best. I get a peace of mind knowing that my car gets fabulous service and drive sweetly with no problem. It is like new. Thanks Yves for giving Roger some TLC.

Theresa

Mar 12, 2015

Peter Mattix took me on a wonderful test drive to familiarize me with how well the car was to drive. And Darla worked with me on my return visit. She was very knowledgeable and accommodating. All in all it was a great experience.

mazman3339

Feb 16, 2015

My daughter found a car she was interested in online. She asked me to go with her from Orlando to look at the 2010 Mazda Speed in Melbourne.The car was everything she had been told online and over the phone. Salesman Pete Mattix did an excellent job of demoing the car and explaining all the features.Sheldon Smith, Finance Director did the best job I have ever (I am 68) seen to get the best rate for my daughter (her credit was fair).I would definitely return and recommend this dealer.

slowerisfaster

Feb 11, 2015

The service department took care of everything I needed. They did my normal maintenance and fixed a warranty issue I had. No complaints about the service department. I would like to point out a flaw with my vehicle though. There is a bit of felt padding located between the radio trim and the dashboard pad. Normally you cannot see this material; it is there to keep everything tight and from rattling. This bit of material has worked itself out of place and has stuck out of the gap between those two parts on 3 separate occasions. Each time it has been fixed under warranty, but I do hope it doesn't happen again. Hopefully someone will take note of this so if others have the same problem then maybe this issue can be addressed on a larger scale.

tdub

Feb 4, 2015

There was an issue with the title of the vehicle I was trading in and he handled it perfectly without much stress to me. I will definitely buy my next car from him in the future.

senator

Feb 3, 2015

I have always been happy when I get my car serviced. I like having the shuttle service as it's very convenient.Thank you,Tom Horan

kparte

Jan 24, 2015

She always takes care of me with a smile and a friendly attitude. That keeps me coming back time after time for every oil change.

mylissa

Jan 23, 2015

I recently brought my car to Boniface for service. I was very impressed with the employees positive attitude, professionalism, and quick service. I was also pleasantly surprised that my car was vacuumed and washed, that has never occurred for me before at another dealership. I am glad that I chose Boniface to purchase a car from and also to continue with to service my car.

jimrevett

Jan 22, 2015

When searching for a car you have one thought in mind then you see the cars and change what you are looking for. This is a result of an employee who tries to help you figure out what you need.

Amy

Jan 21, 2015

We were thoroughly satisfied with the entire experience of buying our new Mazda. From the moment we were greeted on the lot until we drove off the property in our new Mazda it was professional, friendly, informative. We were very comfortable with the entire process and would certainly recommend this dealership to all. Oh, and we love our car too !!! Doug and Amy Gray

Agjensen

Jan 18, 2015

Service staff was very professional and kept me informed of the status of my vehicle. A coolant leak was discovered and I was provided with a loaner car while my car was repaired. Staff was very friendly.

fbgmfbgmfbgm

Dec 29, 2014

I requested service for my 2009 Mazdaspeed3 and Mr. Fernandez was very helpful and worked hand in hand with myself and the service team to ensure a satisfactory and timely repair of my vehicle.

everagain2014

Dec 9, 2014

It's only good thing is rethink your new car purchase This dealership leaves a lot to be desired. Mazda need to do a lot better on their car design. Yves is the only good thing they got going.

swope1189

Dec 6, 2014

Yves has always given expert service and is very knowledgable. He has helped me for years with my Kia Sorento and now with my Mazda 3.

rumlove11

Dec 4, 2014

Very friendly service and the work is always done well. A little expensive I think, but the experience, warranty and workmanship are worth it. Nice shuttle service also if you choose to wait but don't want to stay at the dealer. Even oil changes take 90 minutes so the shuttle is nice.

ProfBill

Nov 28, 2014

Our sales representative experience was clearly that he became the buyer, thinking about how we felt as we sought the best deal for a Mazda6.

Brett Ramby

Nov 21, 2014

Service was excellent, I especially liked that the sales staff was not pushy. Credit apprival process was quick and easy. Great value for trade in vehicles. The staff worked very hard to ensure we were informed and make sure we were happy with everything with the car.

PMCCRORY

Nov 18, 2014

The Automatic Transmission service was finished earlier than expected. Also my car was washed and vacuumed within one hour. The service associate was very helpful and friendly, as always.

Millicentmarsh

Nov 15, 2014

I came back to Pete when five months later after shopping all around , I was ready to buy got up sat at 12 went to see Pete at 3 drove my new car home by 5. Thanks Pete!

wcoliver

Nov 14, 2014

Very fast installation for airbag recall on my 2004 Mazda MPV. Thanks again for shuttling my husband and me to Sears for shopping, while we waited.

MadzaLover

Nov 12, 2014

Don't like car dealerships or salesmen, but this was the best experience I've had. The staff, especially Pete and Andrea, was friendly and courteous. The car was perfect for me and delivered in pristine condition. Thank you all...

Relo

Nov 7, 2014

Dash over airbag has larger longer cracks than it did before work service. Did everything online and marked the box asking if I would like to be contacted, but no one ever did. I was informed that I wasn't supposed to book an appointment online for a recall service. If that's true there shouldn't be a choice for recall service. I made an appointment to speed up the process and help reassure that the service would be less than n hour (like stated in recall letter from Mazda). Service took an hr and a half which is 30 min plus longer than it should've been.

Dee2003

Nov 6, 2014

Excellent service dept. My vehicle is running top notch! Very pleased. Everyone is very friendly and drove me to and from work while my truck was being serviced. The best service dept in town!

dickwhite

Nov 5, 2014

Very Pleased with Pete and overall purchase experience - OUTSTANDING Sales Encounter - The 2014 CX9 is the perfect vehicle for me. Prior Mazda ownership and Service at this dealership made returning here an easy choice.

belchmaster

Oct 11, 2014

We have never been to this dealership before, actually just stopped in on our way to the Toyota dealer. We received prompt friendly courteous service from Jeff and Mete. Jeff told us what the dealership could do after we exchanged info and after a normal time of waiting we saw Sheldon in the finance dept. Everything on the contract was exactly what my daughter and i agreed to and we gladly signed and took possesion of the car. The next day there was an issue with the financing from something in my past which made me think my daughter would have to turn in the car. Howeve, Sheldon not only found new financing for us but we got a percent less too!Thank you all for your professionalism and help making this transaction smooth. I will recommend your dealership to anyone who asks me where to go! One last thing though......go Patriots!! LolSincerely, Rob Dame

chintals

Oct 2, 2014

Darla was our sales professional. She really knows all the details of the car. Took it on a test drive to see how fast the car will accelerate, test out the braking system, how well it can maneuver and handle tight turns. The car ended up being way better than I initially assumed (even though I liked it before). She was extremely down to earth, VERY Knowledgeable, and friendly. I would recommend Darla and this dealership to my family and friends.

drtydann

Oct 2, 2014

Yves was extremely accommodating in getting the Mazda in, serviced, washed and out in a very timely manner. He exampled friendly professionalism in helping me out with a scheduling problem that was no fault of his or the service department. Very satisfied with my treatment.

sfiedor1

Sep 19, 2014

During my recent purchase of a 2014 Mazda 6 I experienced an very simple, pressure free purchase. I truly enjoyed the game free experience your sales person provided me. I would recommend your dealership to anyone looking for a Mazda. I very enjoyable experience.

jasbrix

Sep 18, 2014

My salesman, Scott, did an excellent job. He gave me the information I needed to make an informed decision regarding a Mazda CX-5. He struct a good balance between giving information and he asked for my business without being pushy. As a result, I made an offer. My experience in the finance office was excellent as well - just straightforward facts without pressure or manipulation. I purchased the vehicle!

a1974t

Sep 4, 2014

I came in needing help. The objective was to find a reliable, affordable car in exchange for my SUV that I was under water in. BIG challenge since "affordable" meant lower than normal car payments. The entire team at Boniface Hiers was friendly, courteous & both immediately understood & started working toward meeting my objective! There were times that I felt rather high maintenance, in fact I changed my mind several times. In the end, I had my BEST EVER car buying experience, have the payments I want & need, AND am driving around in a fun new car! Not only will I continue to bring MY business to Mete, Pete, Andrea, and Sheldon (specifically), and refer everyone I know to them, I also will certainly bring my car on a 30 minute drive for service, just so I can say hi to these wonderful people!

Beckyfl32937

Sep 1, 2014

Darla is an outstanding sales person who has consistently been a pleasure to deal with. As issues arose Darla was able to handle the situation with no hesitations. Mazda should feel proud to have Darla representing their sales team.

RCongello3861

Aug 27, 2014

Great experience in sales and service. I would recommend dealer and sales rep to my mother an d others/ I plan on using sales rep to get my next car in 5 years. I hope the sales rep is still at Boniface Hiers Mazda in 5 years. Rick Dillon did an outstanding job. He has great knowledge of product.

lisaj731

Aug 22, 2014

Everyone at this dealership was so helpful. I went in with an emergency issue on my Tribute and they fixed me right up with no appointment. I am so appreciative!

A-P-C

Aug 17, 2014

Having recently moved to this area, this was my first experience with this dealership. I found the service I had done was completed quickly and staff working there very friendly.

aparsells

Aug 9, 2014

Staff is fast and friendly....best choice for buying a vehicle. Always quick and one time. Moved from VW to Mazda and will never go back.

karen.y.banks

Aug 9, 2014

Wow. Very friendly, even mailed me reward card cause they ran out. Service was quick and efficient and car washed Will use them again and again

EmilyBell

Aug 8, 2014

Great customer service! I was a first time car buyer and it was a great experience. This was a big decision for me and I had a lot of questions but the sales team was very helpful and gave me the time to think about what was best for me. I love my new Mazda and had a great experience working with the Boniface-Hiers team.

DilbertMazda

Aug 3, 2014

Always a good service. Have always taken my car here for 100K miles and counting. The after survey is a little bit of a pain

f2photo

Jul 31, 2014

The car looks great after the treatment, but it is the people who made it special. I have dealt with other dealerships where you wait all day in the heat, even when you have an appointment, to even get your car checked in. Not so here. They were quick and attentive. I felt like I had come to a place where people know me even though this was my first visit. I hope to own this car for a lot of years and I hope this is the type of service I get every time I come back! I wish I remember the woman's name who checked me in and out because she made me feel right at home!

AlaynasOma

Jul 24, 2014

I bought a Kia from Bonifcae-Hiers years ago and was very disappointed at the attitude of the dealership from the salesman to the general manager and owner to the service department . HOWEVER, a lot can change and has ! This time, I was looking for a Mazda and the experience was a lot better. I was treated with dignity and respect. There was no "fast sell" attitude and the salesman didn't give me the pressure to buy. He gave me the space I needed and the time to think it through. I asked a lot of questions and they were all answered to my satisfaction. Of course I will NEVER believe that I got a good price because whatever you end up paying always seems like too much and I'll never know for sure. If I could change things with ALL car dealerships, I'd pass legislation to force them to give up-front pricing (like Saturn used to do) and stop the commissions for the salesman so the consumer gets the best possible deal. I hate haggling and always feel like somehow I could have done better.BUT I feel comfortable with this deal and I love my car.

driverdave

Jul 23, 2014

I wanted to purchase a new vehicle with an uncommon options package, so I decided to order the vehicle through Boniface Hiers Mazda. I was initially told the vehicle would arrive in 8 weeks (average time), however the actual time was about 12 weeks. I was VERY excited the day it arrived, and Roddy shared my excitement as he sent photos of "my" new vehicle. I was of course thrilled to be purchasing a brand-new vehicle that should be flawless as it hadn't sat on the lot or been test-driven by any customers.I went in the following day to complete the paperwork and take delivery. When I arrived I was given the keys and quickly ushered to the vehicle. The test drive was great, just as I remembered from WAY back before it was ordered. I took no thought to inspect the vehicle for damage; after all, wasn't the Dealer supposed to thoroughly inspect and coddle every vehicle on arrival from the factory?As I exited the vehicle, the reflection angle revealed a dent on the roof, near the sunroof. A DENT IN MY BRAND-NEW VEHICLE!!! I was devastated to say the least, but then went into full inspection mode. Along with the dent, there were scratches in the black on the driver-side window pillar, scratches in the paint near the passenger-side taillight, and a deep scratch on the rear bumper. ARE YOU KIDDING ME??Of course Roddy was apologetic, and they offered to "fix" the damage. They took the car to the back and wiped some black detail solution onto the window pillar. This did NOT remove the obvious scratches, only the greasy fingerprint smudges. I was told the dent could be "popped out", within a few days. The scratches in the paint would require paintwork to fully repair. Why would I want a new vehicle that has already had paint-work and dent-work? At this point I am walk out on the deal unless the dealer offered a substantial discount off the retail price. After all, I am now being offered damaged merchandise! All Pete could offer was two free oil changes. He was very flippant and unconcerned, taking the attitude that if I didn't want the vehicle, no worries, they would just sell it to someone else!! After I had waited 12 weeks!!!!I find it very hard to believe that the defects were not discovered during the dealer inspection, despite their "surprise" when I pointed them out. I believe Boniface Hiers Mazda intentionally tried to deceive me and did not disclose the truth, hoping that I would not notice their damage.With this experience I cannot recommend purchasing from Boniface Hiers Mazda, as my trust has been completely broken.

tothetop68

Jul 20, 2014

Worst customer service I have ever seen, my wife took our 2011 Mazda CX-7 in for an OIL CHANGE 2 weeks ago and they damaged the door. They peeled the clear coat off the door and refuse to repair it. The service rep Yves Fernandez tells her there were bubbles in the clear coat and when washed it was peeled off, really it was there for an oil change. After 2 weeks my wife calls them back and Yves Fernandez tells her too bad nothing they can do, yesterday they leave a message saying it would cost $300 and would split the cost. Split the cost, come on it was there for an OIL CHANGE and YOU damaged the door and you want me to pay for half the damage. Don't take your car there. TERRIBLE CUSTOMER SERVICE!!!!! Boniface Hiers Mazda in Melbourne. Stay away.

varenas

Jul 16, 2014

This is my second new vehicle purchase in 4 months, I was not looking forward to replacing another vehicle since my last experience with the local "Honda" dealership was VERY painful, still love the car, but will always HATE the dealership and decided to look into other brands when it came to replace the spouses car. We visited a local Toyota and Hyundai dealership but were immediately turned off by a sales person hovering over our car before we had a chance to even step out! The car purchasing experience with Boniface Hiers Mazda was a complete opposite, easy, no pressure and we felt the salesperson "Darla" went out of her way to make sure we was satisfied with the transaction, she spent a considerable amount of time with my spouse, explaining all the features of the car and making sure her cell phone was properly connected and the satellite radio was working from day one. I would highly recommend this dealership, do your homework and research the quality of Mazda vehicles, and when you decide to purchase one, visit Boniface Hiers Mazda and ask for Darla.

bobscar1

Jul 10, 2014

I went in looking to sell my high mileage gas guzzling truck in "Fair" condition but needing work. I walked in expecting just that because of past credit history, but drove out with a newer model fuel efficient vehicle with a lifetime warranty & low payments!! Could not be more thrilled!!

gwhorn

Jul 7, 2014

I experienced less pressure than on previous car purchases elsewhere. Only negative is a near requirement to interface with an insurance agent and hear their sales pitch TWICE in order to buy the car. This happened while trying to discuss/understand the vehicle being purchased. Distracting and annoying.If the interaction with the agent could be a little more "voluntary" and scheduled so that it doesn't get shoe-horned in the middle of the buying process, it would be better for the buyer AND the agent.

krzeman

Jul 2, 2014

Great overall experience. Job well done. I appreciated the ride home and the comfortable waiting area. The Service manager was very friendly and knowledgeable. I will continue to have my car serviced here.

retired mechanic

Jun 30, 2014

we scheduled an appoint for a test drive for a mazda 3 , it was waiting for us. we had a budget we had to meet . we overran the budget butt sales staff worked with us and we arrived at our budget . my wife is happy with her new mazda 3 .

Melissa_89

Jun 27, 2014

This was the first time I actually purchase a vehicle newer then 2005 with the low mileage of 33K. I truly loved that I did not feel pushed or coerced into purchasing a vehicle and the salesman truly listened to my concerns and met them the best way he could. I am very proud of my purchase and enjoyed the experience that nobody was pushing me out the door due to it taking longer then closing time for the dealership. Everyone was friendly and if I had questions, they were answered promptly and explained on a laments term basis. I will recommend this dealership to anyone I know who is looking to purchase a vehicle. Thank you to the staff for making my experience memorable.

dbackiel

Jun 25, 2014

Jim Correll worked with me for over 2 months in finding a car that met my needs, my desires, and my budget. Not an easy task!He had the multiple vehicles ready and waiting for me on the various days, so when I arrived at the dealership, he could hand me the keys, we could hop in the car, and I could be back to work in less than an hour. Since I have a heavy meeting schedule at work, the convenience and Jim's no-pressure approach made me want to find a car at Boniface Hiers Mazda. There were a few follow up items after I purchased my car; Jim was a man of his word, and got me what was promised. It was a pleasure working with both him and his associate that I met via chat. This was my second Mazda purchased at Boniface Hiers (the first I kept for 12 years). When I'm in the market again, I hope Jim is still there to help me with my third!The "finance" experience was painful and a little pushy and it's the only reason why I wouldn't put the entire experience at an A+!I love my car...zoom zoom!Deborah Backiel

TaraDerby

Jun 19, 2014

We always take our 2013 Mazda 3 to the dealership for service, even an oil change; they always wash the car and are done quickly.

patriceann

Jun 18, 2014

Price excellent, Mr. Correll a great guy he listened to what I wanted and came through, he was even kind enough to take me for a test drive in my new SUV in the rain ( he is a man of steel per my husband :). Your financial manager really took his time with me in explaining to me the different added warranties and pricing. Your pricing manager was great, he took his time and made me an offer I could not refuse. I was even introduce to your service staff and made my first appointment with them. This dealership shows me that I will be back and I will recommend them to all of my friends. I wish to thank everyone.Patrice R/ Cocoa Florida

draftdoug

Jun 17, 2014

Everything went great. Treated me like I was a special customer. Car was left very clean. Waiting room was nice and comfortable. Keep me informed of progress.

lovesdolphins

Jun 15, 2014

I had an awesome experience today at Boniface-Hiers with Mr. Rick Dillon. He is an awesome Sales person. He is also very polite, personable and knows his job very well. I bought a used Kia from him and I would recommend him and the dealership to everybody. I will definitely buy from them again..........

bollingerdonna

Jun 7, 2014

Excellent friendly service. Yves goes above and beyond to make sure my car is in tip top shape for all of the carpooling of kids that I do!

oceanloveraquarius

May 31, 2014

My experience was perfect! Very professional, honest & thorough staff, and I have not one single complaint. I would definitely recommend anyone buying a car to visit this dealership! They went above and beyond to get me the best deal.

Judibe1

May 12, 2014

I went in to buy a used car but a new car was the best deal thanks to Rick. Rick is the best salesman I have ever dealt with & I have purchased 14 cars in the past years. Rick answered every questioned I had and more. But the one that sealed the deal was the comparisons in the 2014 Comsumer Reports, the one with the Mazda on the front!

pshelbel68

Apr 22, 2014

We had the best experience ever at your dealership and would recommend you to anyone and everyone. From the time we walked onto the lot from the time we drove away in our new vehicle everyone was very helpful and very friendly. Kutos to your staff!!. Thank you all !!

CBKDove

Apr 21, 2014

Rick was very helpful with out being pushy. He took his time with us, even found me an aspirin and extra water. We did our research but Rick was able to convince us how the Mazda 3 was better than the other cars we were considering. He made us feel he wanted us to get a great deal. I love the car. He even appreciated my husband's sense of humor.

pkalvan

Apr 21, 2014

We arrived at the dealership with no specific make/model in mind for a used car purchase, which is a challenge to any salesman. Mack was very helpful in assisting us, and he located a car that presented an unforeseen option and also met our needs.

bigjohnstud6934034

Mar 27, 2014

From the first few minutes of being on the lot to when we drove our new car away, this dealership was awesome! My wife and I came in to look at a 2014 Mazda 3. After dealing with Roddy and Dale, it was certain we wanted to do business with them. They were very friendly, honest and helpful through the whole process. They were able to find the vehicle of my liking very fast. I will definitely recommend them to my friends!

kimsterthekid

Mar 25, 2014

From the moment my daughter and I walked onto the Boniface Mazda lot, everyone was very friendly. At first I thought yeah sure they are, they just want to sell me a car. Well let me tell you that was not the case at all. Everyone we worked with made buying a car for my daughter a very pleasant and enjoyable experience. When I am ready to purchase a new or newer car for myself, I will not hesitate to visit Boniface Mazda. Jim, Dale and Mario were AWESOME to work with.

marinerangel2

Mar 18, 2014

This was truly a fantastic experience, Kasey Osman was knowledgeable, friendly and very helpful in the purchase of my wife's new vehicle, I also had the great pleasure of meeting and conversing with AJ Hiers for about 20 minutes, his enthusiasm and belief in the products he sells only reinforced my confidence in my purchase.

ljkkriz

Mar 5, 2014

i been lied to,would not bought the car if they where honest,charge me 2.9%instead of 0%over charge me,telling me one thing,then charge me,told me there was not any 2014 on the lot,later found out there was 14 on the lot.there also more lies they told me. won't get into them at this time.also submit a complaint to the state attorney general,and other agency.

pmcnutt

Oct 7, 2013

First time we met Rick Dillon (our salesman) he insulted my husbands career. We returned 2 days later to purchase a new CX-5. We had spent the previous 2 days researching lease verses purchase. We called the salesman (Rick Dillon) and made an appt. with him to come in to buy the CX-5 we test drove . As soon as we walked into dealership on our 2nd visit Rick Dillon accused us of going onto the internet. We had made calls to dealership to get money factor for leasing and wanted the internet price. He then became argumentative and defensive. He began shouting at my wife in the middle of the showroom floor when she asked him why he was so evasive. We left the dealership shell shocked that anyone least of all a salesman would treat a customer in such a manner. We wanted to buy our 4th Mazda (3rd bought from Boniface) there that day but we ended up driving over to Orlando to Sport Mazda where we bought the same car (CX-5 fully loaded Grand Touring model) for less and a very pleasant salesman too! The Sales Manager gave us the $200 Cargo Cover after he heard how badly we were treated at Boniface. This would have been our 3rd Mazda bought from Boniface but obviously they couldn't care less about repeat customers so they have lost our business now and in the future (we LOVE Mazda). Sure they still services us but that salesman lost his commission and the dealership lost our good recommendation. We sent an email describing our bad experience to the dealership and have never heard from them. We live in a small town, word travels fast. Our neighbor knows the owner, AJ Hiers (Dolfie) and called his house to tell him about our experience...still nothing from Boniface. We looked at BMW, Audi, Cadillac, Volvo's and selected Mazda. Every other dealership were went to was professional and polite except Boniface Mazda. It was worth the drive to Orlando.

jimrevett

Sep 19, 2013

The employees are committed to helping their customers with whatever their needs are. They always are willing to go that extra mile to ensure the job is done well and in a timely manner. They will even service other make of cars.

smoppa

Aug 10, 2013

The sales staff are exceptionally friendly and work very hard to get me a new car. I would recommend them to anyone.The sales personnel are not pushy and work very quickly to get your application approved.

jenseng

Jul 27, 2013

Mr. Borens provides a friendly-prompt-courteous service and gives a full explanation of the service due, expected time frame, and price. The only thing missing are donuts in the customer waiting room.

N5TEV

Jul 27, 2013

Accurate cost and completion time estimates, accurate and quick diagnosis by an expert technician, affordable repair alternatives provided, and continuous updates given. Vehicle ready when I arrived.

gammy9

Jul 10, 2013

My car was brought in for a 12K servicing and replacement of a piece of chrome trim. My car was ready on time and all completed as requested. Young service staff member, I believe his name was Melvin, was especially helpful in helping me to fix a problem I was having with my Bluetooth phone system. He is very knowledgeable about the technical electronics in my car.

csh223

Apr 20, 2013

Great customer service. Actually dropped the car off at my work to save me time during a busy day! Salesmen made sure that I had a car that had everything that I needed and wanted.

Lancetrek21

Aug 18, 2012

Monday, August 13, 2012Dear Boniface Hiers,My family and I recently had the pleasure of purchasing a new vehicle from the Kia of Melbourne store. I did not give the sales men much to work with because I have horrible credit and my wifes is not much better. Rick Dillion, Karl Jansons, and John Pratt, spent the entire day working on a deal to put my family in the monthly payments and car we wanted. Words cannot tell you how pleased this made my family. The staff at the Melbourne store, especially Rick and Karl went above and beyond for their customers. The two of them treated my family and I with the up most respect and made what we figured to be another disappointing visit to a car dealership something special. I felt the need to write you this letter and tell you what a wonderful staff you have and that Rick and Karl give 110 % to every customer. I have told many family and friends about my experience with them and they said that they would check them out when they were ready to buy a new car. Thank you again to all of your staff that were a part of our process!Sincerely, Joshua and Christina Spreadbury Joshua.Spreadbury15atgmail.com

katiefeh

Jul 15, 2012

I feel like I got a great deal in a timely manner. I tried to get approved with my credit at about 10 dealers and they did what no other dealer could or would.

BlackburnL

Jun 15, 2012

This place is so nice! The people there are very helpful and knowledgeable and not too pushy.I would definitely go back and if I have any problems or questions after I bought from them...they helped the best they could to give me an answer.Thank You for bein such a great dealership!!!! I'll be back when I need another car:)

Tebow115

May 16, 2012

I went in to buy a car and when I told them I wanted to go look around the gm came in and kept trying to make me stay and buy a car. He was very rude and was Making my wife very unconfertable. That kind of tactic doesn't work on me. I wouldn't buy a car there if it was the last dealership on earth. Boniface used to be a very friendly place to do business ,I have bought several cars there in the past,not any more. What a shame I liked the guys they had there before.I will let all my friends know and I have been in Melbourne for over 30years I know a lot of people.

buttie

Jun 30, 2011

The salesman Mike was VERY personal. Treated us with utmost respect and courtesy. We will certainly pass this along to our friends. Thank you..Mike

Allan Innes

Apr 27, 2011

My wife and I just completed a satisfactory sales event with Randy Hennis of Boniface Hiers Mazda/Kia...I cannot recommend these folks more wholeheartedly...Excellent sales experience...Honest, fair and informative...Randy made the normally menacing occasion into a pleasure and we left with an excellently priced previously-owned Mazda Miata 5...and never experienced any sales pressures...I purchased their warranty for my daughter's new car and I intend to buy further from this dealer as a result of Randy's knowledge and evidenced complete honesty involving a used car...I highly recommend the buying experience to anyone who might be uncomfortable visiting a car dealer. It was a complete pleasure...Allan James Innes

SuzieB13

Feb 19, 2011

I would like to rave about my salesman , Randy Hennis at Boniface Hiers Mazda in Melbourne, Florida. I recently purchased a 2011 MX5 through Randy. About a year and a half ago I bought a new 2009. I traded that one in for the 2011. I couldnt be more pleased with him and feel like he has become a friend also. Its nice to walk in to the dealership and be treated so nicely. I also would like to compliment all of the other people that work there. They are always cordial and friendly whenever I have to stop in. There is also a wonderful service department and I have confidence that any work done will be done right. Bottom line. My salesman and the dealership are tops!

Xasha

Jan 1, 2011

Yves always takes care of me and my multiple Mazdas. I appreciate that the fact that he is always prompt, polite and friendly. He takes a personal interest but sticks to business and gets me in and out quickly. I also appreciate the fact that he calls me by name. I'm sure with all the customers he has he takes the time to look up our names at appointment time so he can great us. Because of Yves and the great way they maintain my vehicles I keep returning to buy another Mazda.