Used Cars for Sale at Botnick Chevrolet in Binghamton, NY

Diver George

Sep 27, 2012

I worked with Mike and Susan, both WHO are knowledgeable and were able to give me enough information to make an intelligent purchase. Their service department, run by Perry, is the best in the triple cities!

JARRNO88

Aug 7, 2012

I just purchaced a new Chevrolet Equinox from Botnick's and I was very pleased with the price I paid for the vechicle and how friendly and helpful the staff was in assisting me with a good demonstration and getting the SUV ready for me to pick up in a short ammount of time.

shirley123

Jun 22, 2012

Tom Mangino gave me a great experience while purchasing my new Chevy Cruze. Tom at Botnick's is a quality salesman who takes great pride with customer service, thats why I return to him whenever I trade my vehicle in. I have purchased more than a dozen cars & trucks from Tom over the past 10 years. He always treats me with respect. The dealership is clean & all the employees are very very friendly. I would highly reccomend this dealership. Shirley

tanya.wheeler

Dec 15, 2011

Follow up to review below - EXPERIENCE IMPROVED ~ After I was finally able to talk to someone in charge - Mark Sorochinsky, our concerns were heard and responded to. The laws in MA are different than the laws in NY and I "ass"umed that the professionals would lead us in the right direction. There were additional issues once I received the title in the mail that made it a challenge to register the car here in MA but once I was able to talk with Mark he worked out a solution that was acceptable and we were finally able to legally drive our car over the weekend here in MA. I appreciate that the dealership cannot know every states laws and I take this as a lesson that the buyer needs to be knowledgable about the law differences if they are purchasing a car from out of state. The dealership has also agreed to reimburse us for the cost of the new floor mats. After driving over 14 hours to complete this transaction we are very unsatisfied. While it was a good experience purchasing the car there was terrible follow up on paperwork issues and questions about the car. I have had my car for over a week and still cannot drive it because I still don't have my title. I was lied to by staff about mailing dates after being told the paperwork would be overnighted to me it was in fact sent 6 days after the transaction via certified mail. Difficult to get a signature at home since I work!!! As we head into another weekend I still do not have any paperwork in my hands to be able to register/insure my car. We had never purchased a car from out of state but we were ASSURED that Botnick does this all the time and there would be no issue (mind you we had another car in our state that we were looking at but because we had made this deal we wanted to keep our word). When I called to talk to management today I was transferred to "Carl" who I now know is not management and his attitude was pretty much, "well there is nothing I can do about it now so you will just have to wait". I cannot express enough how disappointed I am with the follow through on this transaction. On top of this, we bought a certified Chevy and the rear defrost is not working and...after paying $18000 for a used car the floor mats were not even in the car (they were in the trunk when we test drove the car ~ I know this is a little snarl but I am so mad at this point).

retoombs

Aug 24, 2011

Our experience with this dealer is exceptional. Both our buying and repair experiences have been the best and we highly recommend this dealer.

Family Auto

Aug 19, 2011

Carl Pulse went above what any other sales person has gone before at any other dealership.. I highly recommend Carl and Botnick to those looking for a new or used auto. Thanks

nickk

Jul 31, 2011

Between myself and my family we've bought about 10 cars from Carl alone. Carl is one of the best salesman around. This is a great dealership and I would recommend it to anyone. The staff at Botnicks is top notch and professional.

Aflac

Jul 26, 2011

The whole staff does an excellent job. They're friendly, helpful, and knowledgable.

Chasen

Jul 25, 2011

John and Greg were very help and answered all of my question. I highly recommend Botnick Chevrolet!

Alfonzo

Jun 9, 2011

I purchased a used Silverado from Botnick on Memorial Day Weekend, This was a GM certified vehicle which is to have the utmost integrity in terms of used vehicles. Relying too much on the confidence that the GM certification provides, I did not inspect this vehicle as closely as I should have. There are items wrong with this vehicle that should have been corrected before the GM certification was issued, or the vehicle should not have passed the certification process. After the dealer refused to correct these issues, I reported them to GM in hopes of getting better results, and am currently pursuing that option. Although friendly salesmen (which is their job) and not a bad price, I would definitely stay way from this dealer. They have no after the sale customer service, especially for an out of market buyer that will not be a regular garage customer. STAY AWAY!!

mommakath

May 6, 2011

The staff was a great pleasure to work with. I had my car the very next day and I love it. The car had a full tank of gas it was clean the salesman showed me how to use my car. Financing was the easiest thing they took care of it for me. Thank you Botnicks

whallon2

Nov 23, 2010

Dont bother! I called service manager to simply ask about a problem on my car to see if it was a common problem and some remedies that have been done in the past. He basically would not take the time to discuss without seeing the car. Come on, give me a break! Can't even take the time to relay a couple minutes of information!? I wasn't asking for a final diagnosis on my car! I thought service was important and is what sells new cars.

now a ford girl

Jul 26, 2007

I had made a 2:15 appointment with Kathey to discuss financing. I was left waiting in the showroom for 15 minutes, and then showed the service waiting area where I continued to wait for another 45 minutes. Just as I was ready to leave she came in and told me she had another customer so she would be right back. I waited 10 more minutes and then was sat in a sales office while she came in and out (because she was more interested in the other customer. I was then told that I only had my choice of three vehicles and all of them had very high milage and outragous down payments. I left and went to a Ford dealership where I was attended to all the way, and within 20 minutes I had my financing, low down payment, low mileage, low interest rate, late model & great priced car. I will never go back to Botnick and will make a point of making sure that everyone knows how horrible they were.