Used Cars for Sale at Brad Howell in Kokomo, IN

Alexis H

Sep 9, 2021

Their customer service is unmatched. Mistakes can happen anywhere when dealing with customer service. But they will go above and beyond to fix any mistakes and show appreciation for their customers. They are always friendly and the center is always incredibly clean.

Julie Wilson

Aug 5, 2021

Brad Howell and his team we absolutely wonderful in helping us find a vehicle that we could afford and was suitable for our needs. 100% customer service oriented. Thank You

Todd Durnwald

Sep 29, 2020

I was heading home which was 3 1/2 hrs. on a Sunday morning after 3 nights in Kokomo and got 5 miles out of town when my truck blew a spark plug out of the head. I made it back to the hotel and decided to stay over another night and call Brad Howell Ford when they opened at 8 Monday morning to see if they could help. I told them the situation and they told me to bring it in right away . I dropped it off and they took me back to the hotel and came and picked me up when I had to check out at 11. when we got back to the dealership my truck was already done. I don't know many dealers that would do that for someone on a Monday morning. they said it usually a 4 hour job but had it done in about 2 1/2 hours. everyone was very helpful from the service manager to the drivers. I can't thank all of them enough.

Yvonne Price

Aug 28, 2020

Had an appointment to take my daughter's car into the service department and they did a good job with communicating to us that a part had to be ordered so it would take an extra day to get her car back. The only problem we had was a woman in the service department area was pretty short with us and rude.

Jessica Kealy

Mar 30, 2021

We had an amazing experience here, and 110% recommend Tony Tutela! This was our first interaction with this location, and if/ when we need another car; this is probably where we'll go. We weren't bombarded by salesman, which I absolutely loved! That's one of the reasons I hate going car shopping, but they were super respectful about space! Once we were ready, Tony took great care of us. It was a quick and easy process, and I really appreciated the fact that he wasn't pushy at all, and that he didn't try steering me in a different direction with what I wanted. They didn't low-ball on the trade-in, and their prices weren't super inflated either. I really don't have anything negative to say about our experience. Definitely recommend.