Used Cars for Sale at Brookdale Volkswagen in Brooklyn Center, MN

Anthony DeMaio

May 12, 2021

Service is always great and friendly. We have purchased our cars here over other places due to the great staff and we will continue to in the future.

James “K9elite” Johnson

Nov 28, 2020

Trade in manager low balled me on my trade in. Offers 9K resold for 15.9K Snuck in $900 paint protection package on me, and missed key features on my new vehicle I typically purchase two new vehicles every other year and I do indeed love VW. However I will pass on Luther in the future *** service department rocks tho when I get my vehicle serviced they do a great job*****

Brent Nordquist

Mar 29, 2021

This was one of the nicest car-buying experiences I've ever had. Car shopping is one of my least favorite things because of the mind games most salespeople try to play, and how long the process takes. The salesperson I got impressed me right from the beginning; he was friendly and helpful, and above all was efficient and didn't pressure me or read me lines from the Sales 101 playbook. The trade-in assessor worked quickly and gave me a fair price. The Finance Dept. person was also friendly and extremely efficient. The detailer did a nice job giving me a clean car. The team had me in and out of there much faster than I would have expected, and it was a nice experience. No question, I would buy from these folks again.

Jennifer Kortgard

Jul 3, 2021

We confirmed the Honda Fit we were interested in was still available 15 minutes before arriving. We arrive to someone applying for it but were allowed a test drive. We were then told the financing did not go through. We were approved and they said they would fill it with gas and have it ready to go for us. They returned saying a parent of the first customer had showed up with cash so it was no longer ours. Ridiculous and horrible service.

Drew Emmert

May 28, 2021

Sold a van with O2 sensor issues and A/C issues and they claimed it passed their inspection. Also was denied warranty services for it. Our license plate also was not even ordered for our van until the temporary one was expired... Totally unimpressed with the lack of accountability and professionalism at this dealership.