Used Cars for Sale at Brown Automotive Group in Amarillo, TX

Sun Flower

Jul 21, 2021

Honestly, I have never had a quicker car buying experience in my life!! I Love my new Toyota Camry! I bought a vehicle at Brown's in 1994 and they are still the same. I highly recommend Brown's! Gary was my Rep. He went above and beyond for me. I appreciate everything!

Marissa Lara

Jul 10, 2021

Dakota was amazing! He was so great I came back in less than a month to get my 2nd vehicle from him. He was so sweet and really took time in both my vehicles to make sure they were perfect for me! If you come by definitely ask for Dakota

Marshal Johnson

May 23, 2021

For months now, we have had issues with our car we purchased from this place. We purchased the car with no AC with the guarantee that it would be fixed before we got the car. After receiving the car, the ac worked for about 3 to 4 months before it went out again. Took it back to their service center and after a day, called us and said we had to pay out of pocket for it because it was not the compressor, the part they originally replaced. I then took it to another mechanic in town and said it was the compressor and the evaporator that had been the issue, and that after taking the car apart, noticed the mechanics at browns didn’t even run dye through it to see where the leak was from. After calling Browns again to give them the report the mechanic gave us, they started ghosting our calls, saying the guy that sold us the car, and even the manager, was not available and would call back later. After replacing the evaporator with the other mechanic, he said that there was a recall on the parts we needed to fix the AC and we needed to go through Browns to get that part and the mechanic was nice enough to say if we get the part from Browns, he would fix it for free, since we replaced the evaporator already. Needless to say by this review, we tried multiple times to call someone to help us and we just get ghosted by the staff and receive no call back. We finally got through to one mechanic that pulled up our file and said they were only liable to fix the compressor because that was the part they fixed originally. It’s sad because a good friend of mine said they were the best in town and really cared for customers. I guess that’s only if you spend the money to buy a new car, instead of used. And when you get a mechanic other than their own, they don’t want to speak to you anymore.

Arturo Morales

Apr 14, 2021

Great place Will is great and went above my expectations great person glad i came here

Melissa Hendricks

Jul 14, 2021

Brown Automotive and John Thurlow made my new car experience easy! I told them what I needed and John and the team made the magic happen. No pressure, just fair business. John took the time to push each button in the car so i knew everything my new ride was capable of. He downloaded mybuick car app on my phone and walked me through each of the features. He sat with me in the car as i talked to ONSTAR and made sure i had all the answers they needed. John made sure i understood each paper i signed and explained so i understood everything. My new car buying experience was so much more than i expected. Thank you doesn't seem like enough! If you are in the market for a new car, i would 100% recommend Brown and make sure you ask for John T, so you can have the BEST car buying experience EVER. Brown Buick, John is definitely as asset to your company!