Used Cars for Sale at Bryan Honda in Fayetteville, NC
Bryan Honda of Fayetteville offers you the opportunity to find used cars by Bryan Honda. Bryan Honda is a trusted dealership serving clients throughout Fayetteville, in search of certified used cars. Also, Bryan Honda is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Bryan Honda to get the affordable car that is right for you.
Location: 4104 Raeford Rd, Fayetteville, NC 28304
Phone: (910) 483-1234
Working time: 07:00 - 20:00 Open now
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Bryan Honda
Authorized EpicVIN dealer
28304, Fayetteville NC
Check DetailsWhat’s more, Bryan Honda of Fayetteville has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Bryan Honda. Check out the listings today to find the right car for yourself. Bryan Honda is definitely the best place to buy used cars online.
David Carroll
Mar 2, 2021
Mr. Terrell Lake was extremely professional and a pleasure to work with throughout the process. I called multiple dealerships within 200 miles and could not find a better deal. Everyone at Bryan Honda was courteous, helpful, and patient. I highly recommend for your next car purchase
Charlene Cochran
Mar 1, 2021
Andy Andrews has great customer service skills. He made sure we had a rental car while we were waiting for update and oil change. I lunch was delicious. I had a nail in my tire- he took the time out to explain and show us the situation; moreover, this allowed time for my husband and I to make a decision on an foreseen expense. Thanks again Andy for helping us.
Loycie cue
Mar 31, 2021
My Experience with the service Department was Excellent. My service advisor Mr. McDonald was very patient with me he listen to what I needed done. He provided me with the best solutions. He stayed in contact with me to let me know what was going on. My vehicle was completed in a very timely manner . He provided Great customer service. Thank you Mr. McDonald for a job well Done!
Ashley Rivera
Mar 27, 2021
Came in to have a part replaced. Keri was super friendly and helpful! She made me feel welcome and comfortable... like I’ve been there a hundred times before. The work was finished hours before it was estimated to be completed. Extremely satisfied with my first experience with Bryan Honda!
Kathy Johnson
Mar 15, 2021
Worked with Damiyon. He made the whole car buying experience so easy. I found what I wanted and got a really good deal. Got a follow up phone call today from him. What great customer service!!!! His manager was very polite and easy to work with. I know I'm in good hands when I bring my new car in for service.
Aburgos
Dec 1, 2016
By far the best experience my family have had in major purchases! I wish my broker who sold us our house had our best interest in mind like Clifton, and the staff at Bryan who've sold us both our Accords over the past 3 years. They are very helpful and even follow up with us from time to time after we drove away with our vehicles. I highly recommend them. They support our military and many of the staff are prior-service. I love both our vehicles we purchased in 2014 and Oct. 2016
DianaJ2013#
Dec 1, 2016
From the second i walked through the door, Ron Garcia, was there waiting for me. He was willing to work with me and for me. He was never once pushy and make purchasing my new car so easy and comfortable. Purchasing a new car can be stressful, but he never once made me feel stressed. I continue to recommend Ron to all of my friends.
mark
Dec 1, 2016
Great dealership to work with.. Tim and Ron worked out a great deal. Very pleased with the process. Joan handled my first service with great efficiency.
Liljizzyj
Nov 29, 2016
The saler representative Jamal is the best. The service here is very efficient compared to other services I've been through. I have been dealing with the same service person for years your Jamal graham he is the best
Sandra Pope
Nov 29, 2016
My salesman made me feel at ease while looking at the type vehicle I was interested in. Shawn was patient, listening to my needs and exactly what I wanted but could afford. There was absolutely no pressure on me to buy. He gave me a good deal on my trade-in and made purchasing my Honda a good experience. He was pleasant and a was a good host while we waited.....he and the other salesmen made my 88 year old mom comfortable by talking to her. ..getting her a lemonade to drink. I and my mom are satisfied customers...
White car
Nov 28, 2016
Great customer service. My cousin referred Mr. Michael Blackmon who was very respectful and patient with me. Was there to look at a used car but I got a new 2017 Honda Accord instead.
Marchena80
Nov 28, 2016
My fiancee and I had a great experience at Bryan Honda when we purchase our 2017 Honda Accord. James Spears was our sales consultant and he was amazing! I recommend him over anyone at that location. He treated us with the utmost respect and recommended the best solution for us. I will always buy my cars at Bryan Honda.
Bspikes1
Nov 26, 2016
Awesome service and personality this is our 3rd Vehicle that Joe has sold us .. yes you read it right .. THE THIRD .. and we recommend joe to everyone we know/meet .. thanks Joe ! YOUR THE MAN !
ICrollins
Nov 24, 2016
Great hospitality. Came from Richmond, VA to purchase my car based off of the service my mother received when she purchased her car. Thank you.
Renata34
Nov 22, 2016
I was a happy person to be able to get a 2017 Honda Accord and went in for a 2016.I was referred to Mr.Mcgrue and appreciate the service rendered.
Flaka15
Nov 17, 2016
We are giving Joe Davis a 5 start. We truly appreciate his help and kindness. He was very professional and the most important he was very honest and sincere. It was a blessing to do business with him. Thank you Joe for your help.God bless you.Ian's & Dayana
3LMommy
Nov 16, 2016
The service that I received today was the total package of excellent. The professionalism extended to us as we purchased an used can for our son was unparalleled. Joe Davis ensured all of our questions and concerns were answered. We are very happy with this experience.
georgiab
Nov 11, 2016
The service I received at Bryan Honda was excellent. The entire atmosphere was both warm and professional. The staff helped to make my buying experience as relaxing as possible. Special kudos to my salesman, Joe Davis, who worked tirelessly to get me the best possible deal and to make sure that I was totally satisfied with my purchase. His knowledge and experience, as well as his sincerity, makes him a great at his job.
Monica
Nov 11, 2016
I would like to thank Clifton Oates for his outstanding customer service skills. After years of purchasing cars Cliff has been the only sales person to help me to get what I wanted and not what a salesperson think I shall have base on my finance. This is the 2nd car I purchased with Cliff and I must say I have always left the Honda dealership satisfied.
fpan80
Nov 9, 2016
Working with Shawn Walker on my vehicle purchase was an excellent experience...A++!! The folks at Bryan Honda are honest and very informative. I've dealt with many auto dealerships and more than a few I wouldn't go back to- but not this one. Would highly recommend Bryan Honda!
Manqueen
Nov 8, 2016
Thanks for the service I received on yesterday with Shawn and the Bryan Honda team. Great Job!!!!!!! Go see Shawn for great customer service!!!h
bob 91
Nov 3, 2016
Clifton Oates stuck with me for hours until I found the right car for me and my wife. He took time to show me the new features on the car that I was not familiar with. He linked up my phone to the wifi in the car and helped me list my favorites. I was very happy with the personal effort he extended to me.
BrehzzzCRV
Nov 2, 2016
I just recently purchased a 2016 Honda CRV Touring from Bryan Honda.This will be my third consecutive vehicle purchased overall with the same.My initial point of contact has always been the fabululous Edwin Ewing.My salesperson was the AMAZING Ron Garcia.This purchase is the second vehicle that I purchased through Ron.To begin with, I must emphasize that God has blessed me with some super incredible associations in the automotive industry.Bryan Honda is EVERYTHING that I need to exceed my vehicle needs.I've come in contact with virtually everybody there and they all are entirely selfless servers.Ron carefully navigated me through the process.He thoroughly met all of my questions and concerns.Thanks to Bryan Honda, any uncomfortable feelings that I had about buying vehicles have been done away with.The process was simple, efficient, comprehensive, and I had fun along the way.James worked up a great deal for me.I look forward to continuing to bering my vehicle back to Bryan to Jamal in service where I get my oil changed and anything else that I need done.Thank you Bryan Honda.There are so many great reasons why I will always be coming back to you all.To potential customers, what are you waiting for?Get on in to Bryan Honda a find out firsthand just how AWESOME they are.Please ask for Edwin or Ron and tell them the Theo B. Sent you.God bless you all.
Greene4
Nov 1, 2016
I love Bryan Honda and Joe Davis. Joe is so down to earth and easy to talk to. We have purchased 1 car from him and we we're looking to possibly upsize our vehicle. This last go around we worked with him over a 4-5 day period and he was always excited to see us and happy to accommodate us. Although, in the end we chose to wait on our purchase, Joe treated us just like we purchased 2 cars. He goes above and beyond to ensure your every question is answered and needs are met. We look forward to working with Joe again!
Hrv
Nov 1, 2016
Joe and the team worked hard to get the deal done to my satisfaction. Definitely earned a repeat customer and will recommend to friends and relatives
DeeDee
Oct 31, 2016
I've been in the market for months now for a new vehicle for myself so I could give my son my car. I had no down payment or trade-in. Mark took his time and guided me through everything. He was very patient, caring, and eager to find the right fit for me. And guess what? HE made it happen. Now, I've got a car right for me and within my budget! I recommend him to everyone! I'm truly blessed!
Fperkey2962
Oct 27, 2016
I was welcomed as soon as I step in office. Everyone was friendly and Mr. Shawn Walker who was my sales agent was very professional and helped me until I found the car I was looking for.
BHAVYESH A SHAH
Oct 26, 2016
Has turned out to be the most disappointing transaction of my life.do not shop here. bunch of lies in this store. will not work with you.paint of your car should not fade away. no matter where you leave in NC.
Arboore
Oct 24, 2016
Joe Davis is an amazing dealer to work with. He always makes himself available to you, and makes sure you get exactly what you need! He's great!
Edwina Lee Lindsay
Oct 24, 2016
Great experience. Friendly, informed staff. Great product, Did my research and went to lease a CRV, the #1 rated ( US News and World Report) small SUV. Very satisfied.
Kkirby
Oct 24, 2016
This is my second time buying from Mr. Davis, and I always receive top of the line service. Mr. Davis is very thorough in his work and makes sure his customers receive the best service possible! He has also kept in contact with us after the purchase of my first vehicle, and he makes sure I'm taken care of even if I'm coming in just for a service, and this is another reason why we choose to keep our business here at Bryan Honda. Mr. Davis is nothing short of amazing, and I will always recommend him as my top choice for anyone looking to buy a car.
Todd Nicoll
Oct 21, 2016
By far the quickest and easiest car buying experience of my life.
Bobby & Nancy
Oct 21, 2016
We are very pleased with our experience. Rasheed was great. We highly recommend working with Rasheed. He is very professional and we enjoyed working with him.
Dorothy McIntyre
Oct 21, 2016
I went in for an oil change on my 2015 Honda Accord that I purchased from Joe Davis about a year ago and after speaking with him again, I left in a 2017 Honda Accord Sport. I love doing business with Mr. Davis he is always professional and friendly. I know I get the best deal and leave with the best product for me.
Missytrp
Oct 21, 2016
I was very impressed with my Salesmen Mr. Shawn Walker. Mr. Walker was very professional, friendly and a very hard worker. He made me feel comfortable. I would recommend Shawn to anybody. Please keep up the good job. Great Dealership!!!!
Wgachugu
Oct 18, 2016
I recently purchased a vehicle at Bryan Honda. I thought the overall experience was wonderful. Joe Davis was quite helpful and accommodating. And he made sure to follow up on a promise he had made, even when I had forgotten about it. He did not have to do so, but willingly went out of his way to ensure I was taken care of. For that, I was grateful. Additionally, Veronica Davis was instrumental in guiding me through my decision-making process as I weighed my car-buying options.
Mohit
Oct 17, 2016
Bought a new Honda from Bryan Honda. How was excellent right from the start where he picked us up from the airport to the final car sale. Made the whole process seamless and provided the best pricing
D. Jackson
Oct 14, 2016
Special thanks to Michael Blackmon and Bryan Honda on my 6th Honda purchase! I appreciate your professionalism as well as your kindness. I made numerous requests and you were able to deliver on them all.
Crvdiva
Oct 12, 2016
Ok. He doesn't walk on water but he is a miracle worker. I appreciate all his help and I left with a 2016 Honda CRV that I absolutely love. He was a awesome to work with and made my dreams come true. Awesome sales person.
MaggieSB
Oct 12, 2016
Everyone I came in contact through my buying experience were very helpful. They really do team work and are helpful to each other as well as the customers It is nice to see so may folks enjoy what they do. Shawn was with us through out the entire process. This was the best buying experience I have,ever had.
pat rhodes
Oct 12, 2016
I went to Shawn to trade in my car but was not sure I wanted to. Shawn helped me decide to chose other options to pick a car. I choose to lease a car and it was the best move for me. I am thankful that Shawn was there to help me work through the the process. Shawn prayed with me and encouraged me.
jtovar357
Oct 8, 2016
I received a call from Joe Davis a few days prior to the scheduled day for a test drive. I arrived at the dealership with my family and Joe already had some information for me in regards to the truck we purchased and was honest if he did not have an answer for us. We noticed that he was still assisting previous customers, but not blowing us off either. That shows us that he is committed to customer satisfaction. It would have been nice to leave the lot with a full tank of gas, but the dealership wouldn't allow it because it was a used vehicle and not a Honda. The hill in the back of the dealership really helped us decide whether or not we were going to get such a big truck with 4 wheel drive.
Dcgetto
Oct 7, 2016
Awesome service and overall great experience and the sales process was no pressure and i received what i wanted and a good value I had been eyeing the new 2017 Accord for 2 years and now enjoying the dreamLove it
Civicminded
Oct 3, 2016
Ron made my car buying experience the best ever. Not only was I glad that he made the wrap up easy, but I was impressed with his knowledge of the car I had chosen , and he was so helpful in showing me the new touch screen and even went to the trouble to Bluetooth my phone to the car. Clone this man ! Ron made sure that I had seen everything about the new car, and given plenty of time to ask questions. Ron was amazingly professional and courteous. No bull in his stock yard ! This was my first time meeting Ron and I feel like he is my brother. My thanks to Bryan Honda for having Ron as an employee, and many thanks to Ron for being a man of integrity.
Nicky G
Sep 29, 2016
I left my iPad in a car and Joe Myles and Joe Davis returned it! It goes to show it's not always about selling you a , they really care!!!! THANK YOU!
Shanae21
Sep 28, 2016
I went into the dealership stressed and with no hope, because I had been to other dealerships and left with nothing but a headache. I walked in and was helped immediately by Mr. Joe Davis and he saw my worried expression. and he put me at ease by letting me know that he was going to do everything to help me drive away in a new vehicle. Mr. Davis did just that they offered me more for my vehicle than it was worth, now no other dealership would even do that for me. He was very knowledgeable about the vehicle that he showed me and just made this process for me so much better. I love my new vehicle and I would recommend that if you're looking for a new vehicle that you go to Bryan Honda. They are the best and ask for Joe Davis because he is the greatest salesman that I have ever met. I'm so thankful for Mr. Joe Davis and Bryan Honda!!!
Fleming Crew
Sep 20, 2016
We were looking into hybrid vehicles for a couple of weeks. We test drove many vehicles and dealt with many sales people at different dealerships. Clifton was excellent right from the start. He was quick to helps us, answered questions, and let us test drive multiple cars. He was way more friendly than other salesmen at different dealerships, and he was extremely knowledgeable with the vehicles on the lot. He helped us with our trade, so we could walk away with an amazing new car. He explained every little thing that is inside the car, and even helped us get our phone synced up. We knew we wanted the car, but Clifton is the reason we walked away with one.
gregh
Sep 16, 2016
If it was not for the amazing customer service performed by T-Rex and Lyn, Lorenzo would have lost my business. This was the second car I have purchased from this dealership. However, I will not be doing business here again. Be careful when signing the contract because they will raise the interest rate originally agreed upon.
Charles719
Sep 15, 2016
My experience with lyn at Bryan Honda of Fayetteville was wonderful he made sure I was able to drive off the lot in my 2013 toyota Corolla
Lee King Ranch
Sep 12, 2016
Went by just randomly looking at vehicles. Joe Davis said he could get me more for my trade was appraised at and could not find a better deal in town. he was absolutely right, appraisal, new vehicle price, loan rate beat all others I researched. Joe is on top of his trade. In and out in less than 2 hours. Would recommend anyone I know in the market to go see Joe Davis first!
Hall, Lynn
Sep 10, 2016
I went into to Bryan Honda cause my sister was looking to purchase a car. Joe Davis helped me out & when I say that he told my sister everything about the car inside & out. I know that he is suppose to do that, however Joe Davis went beyond his call if duty. I definitely will recommend anyone that is purchasing a car to go see Joe Davis. You will NOT be disappointed. OAN: because of all the information Joe Davis gave my sister, she hasn't had go use her book.
Paulette
Sep 9, 2016
If you want a great person to help find the car you want go see Shawn!!! He was great. He listened to what I wanted and said I needed, then we spent the day looking and driving until I made up my mind. He never hurried me and let me enjoy driving all the different cars. He is a special person.
Sudhakar Bhandari
Sep 8, 2016
I sent an email with another dealer's quote to check if they can match the price. Mr. Phillips Bunn called me to tell that he can beat the other dealer by $1000. I confirmed with him twice to make sure I'm hearing the right thing and he assured me. My family and I was excited and we all went all the way from Raleigh to Fayetteville. When we reached the dealership he took us for a test drive. And then he rushed us through the quote and had us sign it. Once signed he immediately took the quote away and started to get our information to start the financing paperwork. When he was distracted talking to someone my wife got her hand on the quote and we noticed that his quote was infact $5000 over the other dealer!!! HE WAS TRYING TO CHEAT US!! When we asked him about it he tried convincing us that his quote was in fact better than other quote... Are you serious?? How can paying $5000 more is a better deal.. he still continued arguing that he was beating the other dealer.. When I showed him the other quote again and he said that he cannot match that price. And after that he was extremely rude... and asked us to just leave and go to the other dealer.. We would have gone straight to the other dealer if he had told us the truth on the phone. Not make us drive 4 hours to see this BS.Here are sample quotes Other Dealer's quoteMSRP $27000Discount $3000Tax $700Tag etc $500Total OTD price $25200Mr. Phillips' QuoteMSRP+everything $30200Down payment $6000Total OTD price $24200Note how he included our downpayment in the OTD price equation..This is how he gave us the so called "great" deal.Stay away from this dealership. And I think Mr. Bunn needs either math classes or mental healthcare.
Walkergm7
Sep 8, 2016
The salesmen Joe Davis and Richard King were awesome. Very good service and attentive to my needs. Richard kept in contact while he searched for the vehicle I wanted. Joe assisted me with closing out the deal and was very accommodating. It was a pleasure to visit Bryan Honda and receive such excellent service.
chosenone07
Sep 5, 2016
This was one of the best buying experiences I've had. Joe Davis was not only knowledgeable about sales and the vehicle, but understood the needs of my family. He was the epitome of professionalism, from the phone call, to us leaving with our new vehicle. Based solely on our phone conversation, I drove 16 hours to complete this transaction. It's hard to put into words, but it felt more like a long time friend reaching out to us about a deal he found for me and my family. If it wasn't for Joe Davis' dedication to fulfill my family's needs, I'm sure I would've passed on the deal and vehicle. Thanks again Joe Davis.
wsrandom
Sep 4, 2016
Purchasing a new vehicle, I had a lot of questions. Salesperson Joe Davis offered great service throughout my car shopping experience. During our test drive, he was quick to highlight safety features and upgrades that my current vehicle did not offer. He helped locate the exact model vehicle that I wanted to purchase and arranged to have it brought to Bryan Honda. Appreciate all his efforts, and I am enjoying my new Honda very much.
Steph4268
Aug 31, 2016
Veronica is amazing. Her customer service skills have impressed me since the day I dropped off my Honda for the Takaya air bag recall, and continued to impress me eight months later when I picked my car up. I appreciate her ability to get things done professionally, competently, and above all else, with a warm and caring attitude. We also visited with Joe in sales; great guy with a nurturing spirit who isn't out to push you into anything you're not comfortable with. Go Team Joe! :)
VICK1523
Aug 30, 2016
I recently purchased my second vehicle from Ron. I continue to come back to Bryan Honda solely for the great customer service Ron provides. From beginning to end he makes the car buying experience extremely pleasant. Ron is a super fair individual who demonstrates time and again that he has the customers best interest at heart. Ron Garcia is a stand up guy and would highly recommend him to anyone shopping for a vehicle.
ChristenB.
Aug 30, 2016
They guarantee that a deal will work, let you take the car home for nearly a week, get your hopes up, drive the new car, then they call you after running your credit FIVE TIMES, that it isn't going to work and you need to return the vehicle. My husband and I are irate! There is no reason for them to do this to people. Don't let Jeremy Vick or Rick Harvatin talk you into anything! They are full of crap.
geochef74
Aug 30, 2016
A year ago my wife and I purchased a pre-owned Honda Pilot from Jeremy Vick and had a great experience. The vehicle had all the bells and whistles we were looking for and have enjoyed it over the past year. However, due to a recent trip to Florida we felt that the Pilot did not provide the accessibility to the back of the vehicle to assist with the care of two younger kids. Jeremy brought up that the Honda Odyssey would be the best fit for us. He showed us on that blew my wife away since she is not a "VAN" person. Between Jeremy and T-Rex they were able to sell my wife on the Odyssey and purchased a new one. We came the next day and picked up it dubbing the Odyssey as not a VAN but a NAV (Neighborhood Assault Vehicle).Thanks for all your help Jeremy and T-Rex. Great job!! We will be in again when we are ready for another purchase.
Hall, Lynn
Aug 30, 2016
Joe Davis went over everything that was on my 2016 Honda Civic Coupe Touring from inside to outside! When I left I knew how to work every button in my car. Joe Davis is very knowledgeable about Hondas.With that being said, if you are looking for a car stop by & see him! You will NOT be disappointed!
Blessedwoman
Aug 29, 2016
Shawn is very professional and knowledgeable about his work this is the second new vehicle I have purchased from him enjoying my new car, thanks.
JP
Aug 23, 2016
We had just been to another dealership the previous weekend and had the worst experience ever. Lots of pressure, no niceties, demands and also insulting - we walked out it was so bad. Luckily we found that what we wanted was also at Bryan Honda (even though the other dealership had lied and told us that they had the only vehicle like it in the state). We couldn't have had a more different experience at Bryan Honda. Antonio was so nice and didn't pressure us at all. He and G. A. made us comfortable and very happy. James in financing was also extremely nice and took the time to answer all of our questions (even the dumb ones). Even all the other people there were nice to us while we waited! I NEVER thought I would have a pleasant experience buying a vehicle - but Bryan Honda was a dream come true!! I would highly recommend them!!
one and done customer
Aug 23, 2016
Has turned out to be the most disappointing transaction of my life. I have never felt more like a number and insignificant beginning with the salesperson, (Leonard McGrue) all the way up to the GM, (Tim Rousell) Pretty much this is a one and done dealership. My husband and I went in on July 4th, by the time we signed off on everything it was 8:30 at night, 2 hours after closing. It was so late I told Leonard we would come back the next day but he insisted on closing that night. No one was there to detail the cars, yes we bought two, and it was so late we could not do a proper inspection. The following day my husband noticed in his car there was a cut in the steering wheel. He called Leonard to tell him about it, Leonard said they would take care of it when we brought it in to have it detailed. When we brought it in for detailing Leonard discovered some defects in the paint on the hood and roof. The dealership kept it for over a week and told us that they were going to repaint it. We told them this was unacceptable and finally they decided to switch out the vehicle for another. We had to re-sign all the finance paperwork on a Saturday with Jay Brown, (Jay eluded to the fact that we were the ones who damaged the car and brought it back expecting a new one) that was 6 weeks ago.The collateral on the new loan is not correct, it reflects the VIN number from the original car. My husband has called almost daily to Honda Finance, he has been into the dealership twice to resolve the issue, and I called the GM. I initially spoke to Tim Rousell but he had his assistant call me back and say it will be resolved in 24 hours. You couldn't give me the courtesy of calling yourself Tim? Thank you Bryan Honda for making me hate my car now, I can't wait to trade it.
David & Connie
Aug 22, 2016
Thank you Terrell. You were great. We got a great car also. Bryan Honda has done me and my wife a great service in this purchase and that purchase of the truck 3 wks ago.
Domonique Brown
Aug 22, 2016
Jovanah and Mr. Davis demonstrated excellence in customer service as I was indecisive about several details in regards to buying a car. Their patience and understanding truly made the difference. I am thankful our paths crossed. Even as time ticked away, their attitudes remained positive. Thanks again!
Franklindi
Aug 21, 2016
Joe Davis is the best salesman I've ever dealt with. He was awesome! If you're in the market for a car he is highly recommended
Robert
Aug 17, 2016
Ron worked with us to get the vehicle we wanted for the price we wanted. It was a long day but the whole time all the people we encountered were very pleasant. The overall experience was great and would go back the next time we are in the market for a Honda.
Ed2700
Aug 14, 2016
Friendly, no pressure service. Terrell "T_Rex" Lake really took care of us. All the people at the dealership were professional and I even got a tour of the place.
Strsr
Aug 10, 2016
I went there not expecting to make a purchase; however there was a vehicle that I liked Tyrell worked hard to make sure it was met. DOWN TO THE PENNY!! I was pleased and felt no pressure to purchase. THEY WERE GREAT.
Angel2751
Aug 5, 2016
Jose O. & his team were excellent. They made sure I left with a car that I wanted. Thanks guys for all you done. I love my new purchase.
RANI JUNEJA
Aug 4, 2016
Good. Agent explain every thing took time lot of good information.
bobbieann
Aug 3, 2016
I was looking to buy a new car, but when T-Rex Lake showed me a 2015 Honda CR-V EX-L THAT was my dream car! It looked and drove like it was brand new! It had more bells and whistles that I thought I could ever afford! I LOVE it and ii;s perfect for me! Thanks T-Rex, you are the best!!!
Helpful Reviewer
Aug 3, 2016
Ron Garcia made buying a car easy. He was nice and knowledgeable. He was a no pressure salesman which is what I always look for. His honesty was refreshing. I highly recommend him to anyone looking to purchase a Honda.
Latoya Huie
Aug 3, 2016
My experience with Bryan Honda was again a very great experience. I love working with Darius hence my reason for going back. I love the fact that they try to meet my financial needs as best as possible.
glad2noHim
Jul 26, 2016
Given my situation, Joe and Kevin handle it with Godly professionalism. It's what the world needs for such a time as this. These two skillful successful young men conducted themselves with dual diligence.. Vigorous, in purchasing the vehicle of your choice. They are the ultimate team of the year. Top Salesmen's of the Year: Through their dedication, Joes Davis and Kevin McGirt as amazing gentle who are willing to go the extra mile to help their clientele. They were relentless in accomplishing the mission. Job well done. You are to be commended!. Christina Roey, keep doing an incredible job in scheduling appointments. God's going to reward you openly for your faithfulness, pleasantness and anointing graciousness and peace that surpasses all understanding. what an incredible experience I will never forget and I will definitely will be a repeat, as well as networking Bryan Honda and my two friends, Joe and Kevin. God continue to bless each of you immensely. Grace and peace be upon each of you!
Jhonda
Jul 26, 2016
4th vehicle me and my family has gotten new here since we arrived in Fayetteville, Thanks Lorenzo, Mike B, and Shaun. Will be back for number 5.
blmichael
Jul 24, 2016
They work with you on the price of the vehicle but there trade in value is really low. But other then the trade in value this is a great dealership with very friendly sales people.
AndrewNapoli
Jul 23, 2016
My Name Is Andrew Napoli and found Mike Blackmon to be a great guy Awesome sales man, he put together a trade in for my sales man Leonard McGrue knowing that he is the one i use to buy my cars from. Mr Blackmon is a great team player cosistant and respectful of my time. he got me all I needed to be on trek. as I look around, this being the forth car in four years its easy to see why I keep coming back to the same place to buy my cars every one is professional and courteous. You must have the finest sales force any where. Absolutely The Best!!!
hondagirl2116
Jul 23, 2016
Greeted with smiles and concerns.Spent time to make sure all colors where optional.Took time to listen to your concerns and questions.Made sure you were comfortable.
Kayla and Jordan Bower
Jul 23, 2016
Great customer service. Spent the time to show us all that we wanted to see and gave us a fantastic deal! Way better than any price I saw on the Internet. I would go back an buy another car from them in the future if I wasn't moving.
larrypath
Jul 23, 2016
BECAUSE I LIKE WHAT I SAW AND WHAT I GOT AND WHAT I GOT FOR MY TRADE IN IT WAS AMAZING AND NO PRESSURE TO BUY.
Sjones
Jul 23, 2016
I had a great experience at Bryan Honda working with Mr. Kevin McGirt and Mr. Roy Bennett. They were very knowledgable and patient as I had many questions and concerns about my purchase. They made sure I was able to remain in my price range and didn't make me feel hassled into anything that I didn't desire at that time. Kudos to them for their awesome customer service! I look forward to hopefully working with them again later on in the future! My finance experience was very different however. I worked with Mr. Jay Brown and felt very rushed during that process. I did realize he had other customers waiting but as a first time buyer I was very interested in understanding my payments and additional plans provided. I would give Mr. Brown 2 stars just because I enjoyed working with his touch screen desk that he cleans every 10 seconds because people continue to put finger prints on it (hints his own report of "OCD"). Mr. Jay Brown could do better with his bedside manner and patience. Thanks again to my sales team! Kind regards, Sharise Jones
MazdaGirl16
Jul 21, 2016
I came to this Honda dealership and found a used vehicle that I loved back in March. It was my first time purchasing a vehicle and was nervous and excited. I dealt directly with Tyrone Williams when discussing financial matter of my purchase and he came to a point where he stated "make its happen" to my sales personnel who I also worked with closely. The agreement was signed that night on top of an "I Owe You" arranged with the dealership to have certain things on the used vehicle fixed. Paperwork signed, trade in signed over to them and money paid down that night I left a happy woman. I arranged to bring the car in first thing in the morning to have work done, car detailed and get my full "buying experience" with my photo taken, free products and basically close out the buy. I arrived, had the car detailed, waited two hours and when I walked out found it was poorly done. I made my concerns known where my sales personnel jumped to try to appease my worries. Tyrone Williams walked out, found out my concerns and instead of asking what he could do, he chose to walk to my trade in (an older vehicle was traded in towards my purchased vehicle that was seen/reviewed/paperwork signed over on night prior) and began to ask me questions. He pointedly asked me about its quality, trying to fully "shake me down" on how it was an inadequate trade in based on what he was seeing in the daylight. I made a point on how that deal had been signed and agreed to when he made the statement "make it happen" the night prior and I signed over its ownership. I told him I only wanted to have a worthy detail job of two hours wait and what I was owed based on our agreement. He chose at that time to deny any of the signed and agreed on "I Owe You" paperwork, chose to embarrass me as a woman requesting better service in a male dominated field and tell me I knew no better. At that moment he actually even made the comment "so you don't want your car any more?" Insinuating I would rather take my trade in back. It was like he thought I could be tricked out of my purchase when he wasn't satisfied with his end of our deal. Appalled, I was forced to leave entirely unsatisfied, not receiving what I was promised. This man is the exact stereotype of what women fear walking into a dealership alone. He made my first car buying experience from a refutable dealership (my family has purchased SEVEN different vehicles from Bryan Honda) one I'll never forget for all the WRONG reasons. The worst part is that when a male family member walked into the dealership that afternoon to ascertain why our agreement was not upheld, he was told there must have been a misunderstanding and I was never told I wouldn't get what I was promised. The dealership has been a great one in the past to my family. My advice to female customers is that if you want fair treatment, bring your husband/father/brother in with you because I would have been ripped off from what I was owed if a male had not intervened on my behalf.
Anna Rodriguez
Jul 20, 2016
There are willing to will and deal. And are not pushy when trying to sell you a car .
tricia.drewry92
Jul 18, 2016
First time buying a car and was nervous at first. But thanks to Honda and our senior sales consultant Joe Davis we were pleased and confident purchasing a vehicle here. Thank you for all of your help and working with us.
Wendy
Jul 12, 2016
Thank you for an excellent 3rd purchase from Bryan Honda. Rasheed was excellent and was very helpful during and after the purchase. Thank you again for the assistance.
Corinne Realtor
Jul 12, 2016
We had a great experience with the purchase of her new Honda Civic!!Thanks Bryant Honda!! We appreciate Tyrone Williams working with us!The Smith Family
Neese
Jul 11, 2016
Andy was very professional and absolutely nice about everything. He losten to what it is I wanted in a car and was able to show me a car that I was absolutely in love with. I recommend anyone who goes to Honda go to Andy Gare he is AWESOME
Santosh R Poddutoori
Jul 11, 2016
Steve Leavell? worked very hard to get us a great deal. Go with Steve he will never disapoint you. Thank you Steve for a great
kimberly goins
Jul 9, 2016
Romie Hawthorne was very helpful with assisting me with financing through Bryan Honda..He worked very hard to get me the deal I needed and I am completely satisfied. I would recommend anyone to ask for him when they are ready to purchase a new or used vehicle.
aj1234
Jul 8, 2016
Overall our car buying experience went very well. Ron and Jose offered a no pressure approach and were very helpful. This is our second vehicle purchase from Bryan Honda and we recommend them to anyone looking for a new car. Ask for Ron or Jose!
Carenzo123
Jul 7, 2016
My experience was great everyone on board took care of me and it was a good learning experience , I will make more purchases in due time
BlancaGarcia
Jul 5, 2016
I enjoyed working with Shawn Walker for the purchase of my new Honda civic. He was definitely a Great Sales Consultant! I also enjoy working with his kids at New Life Baptist Summer Camp!
ms dunn
Jul 5, 2016
Mr. Roy Bennett is a true professional. This is my second purchase from your dealership and Mr. Bennett had assisted me with my first purchase, and the same excellent customer service he provided on my first visit, he displayed on my second purchase. Mr. Bennett addressed all questions and concerns I had taking time to explain every thing to my satisfaction. Would definitely recommend him to anyone looking,to purchase a vehicle.Mr. Rick Harvatin provided excellent, excellent customer service in the financing of my vehicle. He helped my car buying experience be very pleasant. Excellent team work by two professionals.
Alexaundria B Smith
Jul 4, 2016
First off l would like to thank God for blessing me and Joe Davis for his awesome work today it seriously was an exceptional day for me being that I'm a first-time car owner. This man went above and beyond measures to help me and make this process as easy as possible! This man walked me step by step and did everything in his power and he made the impossible, possible for me! Thank You Sooooooo much Joe for this, anybody needing a car I recommend you go to him and I guarantee you will not be dissapointed! I'm a satisfied car owner and I'm glad that I ran into him, he's the MAN!!
EllenE21
Jul 3, 2016
Kevin McGirt & Mike Blackmon were so professional, patient, kind and friendly. They made our car buying an experience that we would repeat. They made sure we knew exactly what we were signing up for. There was no rushing through the process. They made my son and myself feel like their focus and attention was 100% on us. I will recommend them and the dealership to all my friends and family. We got a great deal and the whole experience was one that I would want my family and close loved ones to experience when making such a big financial decision.
Alice25
Jul 1, 2016
I truly enjoyed working with Mr. Davis. He took the time to really explain all the questions that I had and he is indeed very knowledgeable. He is very passionate about his job. I would recommend anyone that is looking to buy a Honda not only to go to this dealership but to have Mr. Davis as your salesperson. He will take care of you.
Martinezchina3
Jun 30, 2016
I will go no where else to buy my cars for now on and for the rest of my car buying life. Kevin McGirt & Mike Blackman were so professional, patient. Kind, friendly, and made our car buying an experience ,that we would repeat. They made sure we knew exactly what we were signing up for. There was no rushing through the process, they made me and my wife feel like their focus and attention was 100% on us. I am sending all my friends and family to them because we got a great deal and the whole experience was one that I would want my close loved ones to experience when making such a big financial decision in buying a vehicle!
Funderburkchristen
Jun 27, 2016
The customer service experience that Joe Davis provided was awesome, he made the process easier by being so patient with my fiance & I. We came to Bryan Honda initially looking for a Honda , but left in a Nissan that We absolutely love!! I told Joe our price range & he did everything he could to make sure I was satisfied. This was my first time making a big decision without my father being present and I can honestly say I left assured knowing I was doing business with someone that actually cared.
YukiPuki
Jun 27, 2016
Joe Davis was very patient with my husband and myself when we were negotiating our new lease deal. Great Salesman and great to work with. When we're ready for another car, I'll check with Joe first!
Jef50
Jun 26, 2016
I met Ron Garcia (internet dealer rep) initially by phone and inquired if my wife and my 11 year old daughter could come in and check out a particular listed vehicle which was part of the Bryan Honda inventory. Ron said "come on in" and the next morning that is exactly what we did. Ron was there waiting for us and we went over the car and all our questions were answered about technology and performance and then gave it the test drive (wife drove with daughter riding shotgun).With the test drive complete we were at the next step, talk numbers. We all went into the dealership (nice and clean place by the way) and went back to the desk and Ron showed me what it would take for my wife to drive this vehicle home. Worked for us and then Ron handed us off to Rick Harvatin (F&I) for the paperwork. Rick goes over all of it and he will answer your questions. He answered all of mine. So the deal was done and it was all transparent. We got what we wanted Bryan Honda got what it wanted and we all shook in the end. Car buying was easy to do here and there were non of the games that we have experienced at other dealerships we visited prior to coming to Bryan. Its a shame I only have two thumbs because if I had more they would be sticking up with the ones I have for you guys and your service right now. Thanks guys. we will be back when my daughter starts driving in a few more years. We will be looking forward to it.
Christian Villa
Jun 25, 2016
Awesome customer service. Mr. Romie Hawthorne is by far the best car Salesman in the Region. Not only will you get a great deal, outstanding customer service, but he will follow-up to ensure you are totally satisfied with your new investment weeks/months after your purchase. Guaranteed the best service in the region. Thanks again! Chris Villa
Dwbunch
Jun 21, 2016
Andy Gare was professional, helpful, attentive to needs and very friendly. We had a great experience!
stepwhite01
Jun 19, 2016
I was looking for a great place to buy my Honda Accord. I looked and called around and I talked to Darius at bryan honda and his knowledge of his product made me want to do business with him and It was a good decision for me. Thank you so much
Lauren132
Jun 17, 2016
Mr Darius was a great salesman to work with. From the moment I walked in, we jumped right into finding the perfect car for the perfect price. Bryan Honda accepts the true car price of their vehicles, which made it quick and simple. I leased a Honda Accord ex with sensing, and I couldn't be more happy. I definetly recommend the exceptional, proffesional-atmosphere I received from Bryan Honda, and me Darius!
Boozer55
Jun 16, 2016
T-Rex was amazing! Greatest car we have ever dealt with. Very patient and got us a great deal! Thanks so muchJason and Kelly
Andsassman
Jun 13, 2016
My wife has been asking for a mini van for awhile. Going to multiple dealerships like Toyota, Kia, etc. she was always told no. One dealership belittled her while others played games and wasted her time. We went to Bryan Honda and talked with Andy Gare and the sales staff. Seeing that it was next to impossible to get what we want for our trade and the payments we need for financing it was more of a look down the road. Andy worked hard and the sales staff didn't yank us around. I would recommend Andy and Bryan Honda and would even consider looking at Honda trucks as much as it hurts because of the amazing staff.
WhataRUSH
Jun 6, 2016
I had the greatest experience ever and our sales person Shawn Walker was the best! Stayed perfectly within our budget and kept my toddler smiling! I highly recommend giving Shawn a call if you are in the market for a new or used vehicle. Just call (866) 655-9428 and ask for Shawn
Kevin D
Jun 5, 2016
Unlike most dealerships, we never felt pressured into buying a car and Tony was very patient and informative with their entire category of cars, along with their features. Tony went to bat for us with his manager to ensure we received the best possible price on the vehicle and we are very pleased with our experience! We would highly recommend Bryan Honda, as well as Tony, in assisting you with purchasing your new car!
G
Jun 4, 2016
Had a great experience leasing a car at Bryan Honda. Rasheed was great to work with. He helped pick the perfect car at the perfect price. Cannot thank him enough. 100% recommend him to anyone.
Margaret Harps
Jun 2, 2016
Excellent, friendly dealership. The sales people are all friendly and not pushy. They (Shawn W.) help you find the perfect fit for you and your budget. Made me feel like family.
Belinda
May 31, 2016
Joe is the guy to to see. We went in around the middle of the month just to look at cars. No pressure, he laid the groundwork for my purchase. Gave me some numbers and let me know what I had to look forward to when I was ready to buy. He checked on me every few days to see how everything was coming along.... We finally bought today and it was all thanks to Joe! He made my buying experience one that I won't soon forget. He was very knowledgeable and excited about the Hondas they had on the lot. He truly went the extra mile to make sure that I left the dealership happy,and I definitely did... Smiling from ear to ear! I love my car and the experience was awesome. I'd recommend anyone that is looking to buy a new Honda to Joe. He will take good care of you!!!!!!! He deserves a raise...
Chase27
May 30, 2016
Great service! He was very patient and knowledgeable on any questions we had. Has a great sense of humor and does not waste your time.
Wilsonthevolleyball
May 26, 2016
I enjoyed all of the staff at the dealership, especially Shawn. He was very helpful, kind, and patient throughout the entire car buying experience. Shawn is a very down-to-earth, trustworthy individual, and I'd recommend him to any buyer still in the market.
ArmyMom2016
May 24, 2016
I was shopping for a new vehicle as I wanted a smaller car. My husband and I had been looking at several other dealerships when we stopped into Bryan Honda and met Romie. He asked us what size car we were interested in purchasing and took us right to the perfect car! We test drove it and the next day we went back to purchase it. I disagreed with the initial figures and the dealership really worked with me to bring the figures into my target budget range. Everyone there was very helpful and pleasant. I recommend this dealership and Romie to anyone that is serious about purchasing a car and wants to be treated in a fair manner without a lot of pressure. We LOVE our new Honda Fit!! Thank you, Romie!
Laughmancrew3
May 24, 2016
Good buying experience , everyone was very friendly and not overly aggressive and pushy like some dealerships are. Love the Honda Pilot, we had looked at Bryan Honda previously before purchasing this Honda pilot and dealt with T Rex Lake. He was professional, and knowledgeable. Thanks for all your help.Ryan, Heidi, and Cooper Laughman
Angela
May 22, 2016
I really enjoyed my car buying experience with Leonard McGrue at Bryan Honda.
Floyd1
May 22, 2016
Leonard Mcgrue was a very knowledgeable and made the time at Bryan Honda great.
jamesbradley
May 22, 2016
Having total my wife car, we stop by Honda just to look .Terrell was our sale guy he showed my wife many cars until she pick the civic. Terrell and the staff was very nice to my family even my son gave one sale guy a hug that says alot in itself thanks Honda you guys pull my butt out of the fire.
mentalfloss1
May 22, 2016
I was intrigued by the asking prices being much less than similar cars at the Winston-Salem dealerships.I found Ron Garcia to be very straightforward and no pressure. I bought a service loaner car which is an incredible buy on a great car. Certified cars are the way to go for value. I spent less than I had planned, even after telling him how much money I had available. I expect to be making the trip for future cars.
Floyd1
May 21, 2016
My daughter was there to purchase a vehicle. We had the pleasure of meeting Leonard. He made car buying so easy. Although my daughter grew impatient. It had been awhile since she purchased a car.... Lol He still did all he could to please us. We are more than pleased with the purchase and with his superior salesmanship. She's vowed to make her next purchase at Bryan Honda and from no one but Leonard!!!
Steven Stewart
May 20, 2016
I'd like to Thank Clifton Oates for his outstanding knowledge and professionalism!! From the minute we shook hands to driving off the lot he was a great person to work with. His knowledge of Honda products helped to put me in the car of my dreams! He worked dilentgy to work with me and make sure I got the best car to fit my needs and beyond!! He was courteous from the beginning of our first conversation. Spent time with me showing me the details of each car I looked at, he was never afraid to go that extra mile to make me happy with my purchase!! Usually you consider a salesman as someone who is there,to put you in a car and let you go. But with Clifton it was like we had been friends for years. At no time did he stop working for me! When I asked for a lower price he expressed my feelings to the finance personnel. He even took the time to introduce me to Bryan McLuarin who also works hard to bring the price down to what my family could afford!! They were both extremely coutious and understanding. Giving me the best deal on an amazing 2016 Honda Civic!! Clifton even helped me set up my phone with the car and went over many of the new features, so that I fully understood how to work all the electronic features not found in many cars. My experience with Clifton and Bryan made me leave,it's the car of my dreams and a smile on my face!!In fact the whole Bryan Honda staff made me feel right at home the whole time, bringing me drinks and making sure I was comfortable the whole time I was there!! Thank you Clifton, Bryan and the entire Bryan Honda staff for making this a great and easy purchase!! My hats off to you all for your outstanding customer service!!Steven C. Stewart
#1dad
May 19, 2016
I wanted to buy my daughter a car for her high school graduation and Romie spent so much time with me looking at different cars until I found the perfect one. Once we found it, we spent much more time test driving it and he allowed me to take it for a few hours to make sure it was what I wanted. Also, he ordered balloons from Party City, for me, so that I could decorate my daughter's car for the great presentation after her graduation. He didn't just sell me a car, he understood it was for my daughter and he went out of his way to help my wife and I come up with ideas for presenting it...even offering to decorate the car and putting it on the show room floor to surprise her. I highly recommend Romie!
Bianca
May 17, 2016
Joe Davis is a wonderful salesperson. He also is very friendly and helpful want helping you to pick a car that will fit in your price range. I would definitely recommend him to anyone. Thank you so much for helping my mother out with her car and I will definitely be back to see you next year to help me.
dgoldenjr
May 17, 2016
Lyn is the best there is. Him and my mother surprised me with a 2016 Honda Accord EX-L for my commission and graduation gift and it was amazing. He kept in contact with my mother and gave her a great deal on it. Lyn works with you and is the sales guy you can trust.
RWLEWALLEN
May 17, 2016
Great dealership to work with, Romie was the best to work with. He made buying so easy, the whole staff was fanatic, will defiantly look there again for another car.
vbm
May 16, 2016
We were more than happy with the exquisite professionalism at the dealership. Our sale representative, Tony Leavy, is the best ever sales professional we ever met. He made us feel at home, the whole process pleasantly flowing and rolling out with a new Honda in no time. They are real when they tell you about the best price up-front with no hassle or haggle.I guarantee if you buy your Honda once here you will never shop another dealership for Honda. Remember, look for Sir Tony Leavy, the one and only, great sales Honda representative.
Lindsey J Kenyon
May 15, 2016
Mark Holman and our financial manager Rick have both been really fantastic. They worked with us to get an affordable and reliable car. They covered our insurance down payment, found a bank we could finance through (despite our lack of credit), and even paid for my drivers license.
Ginaponce
May 14, 2016
I have a whole story! And it end with Joe being our savior. I first went to Toyota to buy a Corolla. We went home with a Corolla. 2 weeks after having the car, Toyota calls us and tells me the bank drop us and wouldn't tell us why. So they tried to find another bank. Here they sent my credit out to 20 other banks. And couldn't get anything. "Messed my credit up" so I call Joe Davis and ask if he could help us? And when I tell you this man can work magic HE CAN WORK MAGIC! I have bad credit and so does my husband but he got us into a Honda Accord. He had to pull some stings but he got it done. He is so happy and out going. I felt like I was working with a family member. Moral of the story I will defiantly be going back to Bryan Honda!
PHI Motor Fleet
May 12, 2016
Joe Davis is a very knowledgeable sales rep. We bought two vehicles from him at once for use in our business. He was able to find two great vehicles that fit the needs of our business. We know where we will buy our next vehicles from. Thank you Joe the excellent customer service and your time and patience. Precious Haven Inc. appreciates your service.
Van girl
May 11, 2016
Joe davis was an awesome salesperson. He was kind energetic and very knowledgeable. I highly recommend him to anyone intrested in purchasing a vehicle Joe was such a great salesperson I brought two vans the same day.
phillips
May 9, 2016
Lyn, the sales team and service team were amazing. I couldn't have asked for a better experience at Bryan Honda. Will be back again soon for a second car.
ThemysteriousMrbig99
May 9, 2016
Joe Davis helped me get the car Ive been dreaming of ....I guess you can say dreams do come true at Bryan Honda...Thank you Joe...
WendyH
May 5, 2016
I cannot say enough good about the experience I had recently buying a used car from Bryan Honda. Our sales associate was Jose Otero and he certainly did everything possible to make me feel welcome, answer all of my questions thoroughly, and help me through each step of the buying process. Everyone at Bryan Honda went the extra mile to ensure I received the utmost service and I am well pleased with my purchase. Can't wait to recommend Bryan Honda and Jose Otero to others who are searching for a new car!!!
Lailamom1
May 5, 2016
Amazing salesman that cares more about the person than just commission. Goes over and beyond for his client and a positive attitude always. I would recommend Shawn Walker to anyone that wants the total package in a salesperson.
Jasonmc12
May 4, 2016
The people at this dealership are amazing and will work with what you got. I would recommend Bryan Honda to anyone and Joe Davis is the best if you ever go to Bryan Honda ask for him!!!
Mrs. B
May 4, 2016
I come from a line of Honda owners, being one myself of a 05 accord. I frequently visit. MR. Walker would ask if I was ready to buy, no hassle, no pressure everything I would see him. I purchase a 2015 crv, professional, easy, friendly experience. Shawn has a great personality and very patience person that will provide exceptional customer service to beginning to end. Big shout out to Mr. HERB. WOULD RECOMMEND EITHER OF THESE TWO GENTLEMEN.
MelMel16
May 3, 2016
I had a wonderful experience with Bryant Honda. Everyone was welcoming and very considerate. Joe Davis help is in so many ways . I can't explain. I love them and Thank Them for everything they did for me . Joe was such a great person found all kinds of help and madeMy dream possible. I recommend this dealership and Joe Davis a 100%.
Glen Barnes
May 2, 2016
As a prior car salesman at Bryan in the 1980's I can tell you for sure this is a fun atmosphere for getting great car, great pricing and smooth delivery. Ron Garcia and Bryan Mclaurin were very helpful in solving my needs and company budget. Norwood Bryan, David Bryan and Fred Cuddy are to be commended for raising the bar in the auto sales business. Great job and great people! Reminds me of the old days when customer service MATTERED!
Kevin Thompson
Apr 29, 2016
Great dealer, he really helped me pick the right vehicle for me and did not rush me. He worked very well with me over several days to find the right fit and financing.
unhappy
Apr 29, 2016
Dealer gave us a retail price with dealer add on's. However the Pilot was just deliver and void of dealer extra equipment, and buyer said they did not want. We didn't realize the MSRP price was different from the dealers retail work sheet. However, after purchase they were installed. We have filed a complaint with Honda, North America
georgem1137
Apr 26, 2016
I walked in and found Joe Davis. From there it was all simple and fast. Not fast as in hurry up but fast as in accurate sand straight foward. This is the 2nd car i have bought at the dealership. Love how they treated me. Thanks again. Go see JOE DAVIS
ECGarr
Apr 25, 2016
I have had the pleasure of purchasing 3 vehicles through Bryan Honda and Joe Davis and they make the process painless. Their method of selling vehicles isn't yucky, or ugly, and I truly think they want you to get the best deal. I've been doing business with this dealership since 2008 and they've never let me down. I suggest this dealership to friends, and out of state family because I know they're going to get the best deal from the quality people who work here.
vab
Apr 19, 2016
My experience at Bryan Honda was wonderful. From the time i walked through the door until the time everything was said and done. Mr.Joe Davis was very attentive to my needs. Very professional. I will recommend anyone to try this dealership before going anywhere else. They truly care about the customers needs. I will always buy my car's at Bryan Honda.
Christa
Apr 17, 2016
Mark was eager to find out what my needs and wants were. He showed me the two models in which I was interested and reviewed several options for purchasing them, based on my trade-in value, various down payment amounts, and different lengths of the loan. I appreciate the patience he showed as my husband and I considered which plan would work best for our family. He was super-helpful, very knowledgeable, and extremely nice!
Missy
Apr 16, 2016
Mr. Darius Hopkins made me feel at ease as soon as he walked up and offered his services. He was patient and thorough in describing the options on the car I was looking for. Once I settled on the car I wanted, he worked diligently to see that I took ownership that night. I left the dealership feeling happy and satisfied because of the excellent manner in which Mr. Hopkins made my car buying experience.
hongyin huang
Apr 7, 2016
I had really bad experience with this company. I made a 30,000 miles service appointment with them. After the service they told me something wrong with the fan and I had to make another appointment. I show up to the appointment at 0900 they told me that they don't have the part. I am so shocked, I was there early and they pretty much split on my face and turn me away. Like I am worthless, me being a customer means nothing to them. They want me to work around their scheduled. Another thing is I asked specific to check on my tire for the 30000 mile service. The next day the tire pressure light is on. I paid $350 for that service and all I asked is to check on my tire they can't do it.
Happy honda
Apr 5, 2016
Mr. Joe Davis was recommended by a friend. She enjoyed him so much that when I told her that I needed a van she turned me onto Mr. Joe. He met me with a smile and a hand shake. He was professional and friendly. He helped with all my purchasing needs. I would glady recommend Mr. Davis to all my friends and family. I would definitely purchase from him again.
AL
Apr 1, 2016
Joe Davis is a fantastic salesman. I am very pleased with the concern and down to earth attitude he displayed to me. When I first met Mr. Davis in 2014, I said ok here comes a jive time salesman trying to make his commission. But it turn out he was really working hard to get me the car I wanted and a payment plan that was reasonable for me. He stays in touch to be sure everything is working ok for you. I was so pleased with his salesmanship that I came back and traded my car in for a 2016.
Dan
Mar 29, 2016
We were in the market for a used Yellow VW Beetle for our daughter. She has a 2001 Yellow Beetle that I am sure is Herbie. We found a 2009 with only 42,000 miles on it and called. Darius answered and we made a tentative deal over the phone before driving 2 1/2 hrs from Danville, VA. Before we left he notified us that someone else had come in looking at the Bug and we could secure it with a refundable deposit. The drive was worth it and we would highly recommend Bryan Honda and Darius Hopkins.
Juliann00
Mar 26, 2016
Ron was absolutely incredible! He offered me immediate assistance and was so wonderful to work with! I could not imagine a kinder salesperson to work with. I cannot say enough great things about him! I know anytime an issue arises with my car I will be going right to Bryan Honda! Trustworthy and expert service!
ron
Mar 24, 2016
Staff was friendly, knowledgeable, and courteous.Sales staff was attentive to all visitors and customers.Romie was very courteous and a pleasure to work with.
Steph310
Mar 23, 2016
Darius Hopkins was a excellent salesman, I would recommend him to everybody. He is very professional and I was very pleased with his service.Thank you.
yoremon
Mar 22, 2016
Joe Davis was an extraordinary salesman, I was very pleased with his knowledge and professionalism. He made sure my needs were met and I would recommend family and friends to him. I'm glad I had the opportunity to meet him and I appreciate his excellent service. I will be purchasing another vehicle with him in the near future. Thanks
Lisa
Mar 22, 2016
It was a real pleasure doing business with Shawn. He was really calm and laidback, which is not common when it comes to car salesmen. I really appreciated his straightforward nature. He was very accommodating to our concerns and needs as a military family. He really made the whole process very smooth and speedy. By the second visit we were in and out within an hour and a half, completely satisfied with the numbers and a brand new spanking HONDA CIVIC EX 2016 (which by the way is an amazing car). Find Shawn, he will make it happen!
stephanieR85
Mar 21, 2016
Today I bought my first car. The sales man helped us and was so patient wit me and my mom. He was not only helped us get my car he helped my mom get her cat as well. We r very happy wit the service we have received
lakelia stanley
Mar 20, 2016
we had a car that needed to be traded in due to previous dealer changing our paperwork, we were able to get a great trade in price on our old vehicle and also drive off the lot with a brand new vehicle, all within our price range.
Betty
Mar 19, 2016
Mark Holman is a Blessing to Honda. We requested a good Christian salesperson and he was very, very good. I give him a 5 star anytime. Thanks Mark for being so patient.
Dazzleme7
Mar 19, 2016
Great experiences love working with Mr. Joe awesome he was very helpful and God fearing. I would send anyone to him. He builded a team to help me
Kingofkings74
Mar 19, 2016
Joe Davis went above and beyond, to help me get into a car and followed up with me to tell me what's going on, I will send all my friends to him
Salieu
Mar 19, 2016
Bryan Honda is genuinely a great dealership, that actually tries to help the buyer get a good deal on a vehicle. We had an awesome salesman called Joe Davis, that I recommend to anyone going to Bryan Honda.
Shan
Mar 19, 2016
I just purchased a 2016 Honda Accord V6 having bought a new Accord from this dealership in 2008. My experience this time was GREAT thanks to Shawn Walker. He made me feel totally comfortable throughout the entire process without being overbearing. Shawn has a great personality and makes you "feel like family". He is a true professional with a great sense of humor. I work at a local school and will be sending all my colleagues, parents, and family members to see Shawn when they are looking to buy a car. Awesome Job:)
Regina Robinson
Mar 17, 2016
My salesman mr. Herb. Wimbs was extremely nice and very professional I have encountered pushy salesman in the past but this is not the case I truly enjoyed my experience at Bryan Honda
Latisha Neal
Mar 17, 2016
They were able to get me out of my old car which I was way upside down with value. They worked a miracle and this isn't the first time. T-Rex was awesome and very nice to work with. He will tell it like it is.
Christyjk2
Mar 17, 2016
Romie, spotted me from the showroom and ensured me, he could make my life better. He was right in 48 hours, I was in the cars of my dreams. Seasoned salesman are ones just like Romie who are knowledgable enough to know what a client needs, shoyld do, and how to make the right transactions happen to get you into the car you want. I will definitely be back with the rest of the family. Thank you for the wisdom and insight at Honda. You're a great assest to have at Honda.
Ldsadh1
Mar 17, 2016
T-Rex is very personable and really there for you. He worked a miracle to get me out of my car and I will forever be grateful. My family and I are so thankful that we came here and meet him. Even though he isn't a Buckeyes fan we couldn't have been happier about our car buying experience.
Southeast89
Mar 13, 2016
Andy is the best car salesman, he was able to get me the car I wanted that was within my price range. He also assisted me in getting a another set of keys for my vehicle and fixing minor issues as well. I'm truly thankful to have Andy as a car salesman and I intend on coming back in the future and bringing friends as well.
Meldan21
Mar 12, 2016
It was an awesome experience! Everyone was so friendly and our salesman made the experience easy and painless. I definitely enjoyed buying a car here.
C.M.Key
Mar 9, 2016
I emailed about a car I saw on the website and Ron was able to see me that same day! He was extremely helpful and patient throughout my first-time car-buying experience. I would definitely refer him to anyone and everyone!..
Jamaica
Mar 7, 2016
I finally got my Honda Accord thanks to Joe Davis!! Joe is the best sales person ever!!! I can be hard to deal with sometimes but Joe was very patience, understanding, and straight forward. He took really good care of me and I'm beyond happy with my new 2016 Honda Accord. Thanks Joe Davis!!!!
jbrockman
Mar 5, 2016
Joe was truly an amazing salesman! It always seems going to a dealership is the longest process ever. Not this time! The whole process was maybe 3 hours if that. He answered all questions and put no pressure on me whatsoever. He went above and beyond to help me till I left and have even called a few times to just check on me and the car. Thanks so much Joe!
28skbailey
Mar 4, 2016
Tried to get my free oil change with me new 2016 van as promised. Come in at 7:45 and our van will take you to work they say... So I get there (after I make a the necessary arrangements to get out of my house 30 minutes early and I arrange a ride to get back to Honda after work) anyway I get there and they say "oh are van is full it will be back in an hour". Then my service rep laughs and says your car will be ready by then. Not so funny as I am a preschool teacher and need to be at work at 8:30 not 9:30. Also tried to sell me a tire rotation although gave me no reason why I wouldn't wait for the normal scheduled one. Really disappointed.
jlafren
Mar 4, 2016
I bought a new Fit in 2011 and a certified pre-owned CRV in 2016, both from Mr. Garcia. Ron was so helpful to us in 2011 that I came back looking for him 5 years later. Both times I came out of the dealership knowing I got the best deal around. Not only is he polite and professional, you can trust him to be up upfront and honest from the beginning and not mess around with the pricing. I'll recommend him in a heartbeat.
Monica_Underwood
Mar 2, 2016
On February 26, 2016, I went to Bryan Honda in Fayetteville and I was blessed with a brand new 2016 Honda Civic. This young man, Clifton Oates, was very nice and extremely helpful. I told him my needs and we started touring cars in the show room. As soon as we got in the Honda Civic, I knew it was the car for me. This gracious young man worked very diligently to get the best finance to fit my needs. He also showed me around and introduced me to others, as if I was becoming part of the Bryan Honda family. I also would like to thank the finance office for the wonderful job they done getting my car financed. I am EXTREMELY overjoyed that I finally have nice and dependable car thanks to Clifton Oates. I had an enjoyable experience buying my first brand new car from Bryan Honda of Fayetteville.
vwjetta
Mar 2, 2016
Shawn is a great friend of mine and when the time came to purchase a pre-owned car at an affordable price he was the first person who came to mind. Shawn is a very honest, genuine man who I believe has the customer in mind all of the time. Both he and Lorenzo Faison are both great people who absolutely will do all they can for the customer. I appreciate all they did for me in helping me almost meet my car buying goals!
igottadel
Feb 27, 2016
After not having a car payment for more than 8 years, Darius Hopkins made making such a commitment as pleasant as possible. He listened to my concerns and requests and delivered me an offer I couldn't refuse. I had some issues with the service department in the past, and was hesitant to go back to Bryan Honda, but I am glad I gave the sales department a shot. I had a remote start installed a couple of days after the purchase of my new baby, and the service department kept my vehicle longer than expected. A quick call to Darius and I was in a rental until my car was ready. I had an issue after I got my car back, and again, Darius was there to make it better when the service department was lacking. (I'm sure he got tired of my phone calls, but if he did, he didn't show it) THANK YOU DARIUS!!
blwillifam
Feb 26, 2016
T-Rex took great care of us. He quickly found the van we were looking for, was extremely professional, and went above and beyond expectations of a typical buying experience.
Axoxo88
Feb 22, 2016
He is a great sales person and straight forward he really gave me the red carpet treatment and was glad we ran into him. I would recommend him to anyone look for any vehicle .
Nina Allen
Feb 22, 2016
My overall first time buying experience was great with Shawn. He got me exactly what I wanted and I am more than happy with my Hyundai Santa Fe. Shawn is truely a blessinfg.
Ted and Juliet
Feb 22, 2016
Working with Shawn Walker and Leonard McGure was absolutely wonderful. Shawn started everything and Leonard stepped in to assist. They both told me everything I needed to know about my new Honda Accord. They showed professionalism and most of all teamwork, which you very seldom see in the workplace. This was a great experience and I truly enjoyed meeting them both.Need a car ask for Shawn Walker or Leonard McGure, I highly recommend either one.Ted & Juliet
TamikaNBrown
Feb 20, 2016
From the moment I stepped foot on the dealership, I was greeted by a sales associate. He asked me did I need help or was I here to see some one. I had previously spent some time talking with Darius Hopkins before I came to the dealership. Darius had set an appointment with Jeremy Vick. Jeremy was so kind and patient with me and my family so that I could drive away with a car that day. I felt good that I was at the right place to get a great car. Jeremy stayed with me from the beginning until I drove off the lot in my new car. Not to mention, the business manager was excellent, very friendly, and knowledgeable. He went the extra mile so that everything would be taken care of. I walked away from Bryan Honda feeling confident, satisfied, but most of all happy of the excellent service I received from them. The Bryan Honda team is top of the line, and I would recommend them to anyone I see needing or interested in a new or used vehicle. You guys were great. Thank you so much for an outstanding customer and shopping experience.
Apple28314
Feb 19, 2016
Mr. Lake was the best sales person I have worked with. There where a couple of snags dealing with the bank . He never gave up on me and my wife and girly the deal done. No mess no fuss just very professional and a good guy. I would recommend him to anybody.
jhill0617
Feb 18, 2016
Leonard went above and beyond to make sure that we were able to get the Honda we wanted. A true team player and dedicated salesman who strives for excellence. A few other team members that in my eyes exhibited sale service excellence was Tony Leavy and Karen really worked hard to get us financed for the Honda we had chosen. Great dealership, great sales personnel makes for a happy returning customers. Thank you.
Cameron
Feb 15, 2016
Darius was very friendly, easy to get along with, and was also very helpful and knowledgeable in terms of the Honda products. Everyone else that we dealt with was also very friendly.
Edd
Feb 15, 2016
My wife and I traveled from Calabash, NC to Bryan Honda and were quite impressed and pleased with our car (Honda Pilot) buying experience with Mark Holman. Almost all car salesmen have knowledge about the vehicles they are selling. Very few come across like Mark and make you feel like you're buying from someone you've know for years. When pricing my trade in, he showed me the computer screen and we went thru the steps together. His pricing was within $100 of the homework I did to put a value on our trade in. He showed me the price for the Pilot, minus the trade in and ask where he needed to be. I told him the price we wanted to pay and within a few minutes we had a deal within $500 of our original budget. The color that we wanted was not on the lot so Mark said Bryan would find one and he'd deliver it to us in Calabash, about 100 miles from the dealership. That was a Friday. Mark called the next day and said he'd be at our house on Sunday afternoon with the Pilot. Not only did we make a friend, we bought a vehicle at the price we wanted and had it delivered to our house. Before we left the dealership on Friday, Mark made sure we knew where some good places for lunch were located. Maybe not a big deal, but that's something we've never experienced from a car dealership before.I would highly recommend Mark Holman at Bryan Honda if your looking for a vehicle. You won't be disappointed.
Milly
Feb 14, 2016
My husband and I were very pleased by the sales person by the name of Mr. Mark Holman. He was such a friendly and also very knowledgable about the car we were interested in purchasing he explain the cars features as well as getting us a price for the car we were comfortable with , the transaction from him to the finance office was a smooth and pleasant one , I would recommend Honda cars but even more important is having a friendly sale person like Mr. Mark Holman made my purchase of my 2016 Honda HRV a more pleasant experience. Thank you Mr. M. Holman
Ninney24
Feb 14, 2016
I HAD A GREAT EXPERIENCE WORKING WITH DARIUS I EVEN HAD THE CHANCE FOR A FREE CAR PAYMENT WITH ANOTHER PROGRAM I NEVER HEARD OF BEFORE JUST OVERALL GREAT TIME AMD ALSO CAR I GOT
KKVVELOCITY
Feb 13, 2016
My car was on its last leg and not really looking to buy a car, but upon recommendation from the lady at the front desk Darius Hopkins was the man to seal the deal. We sat down I told him the comforts I wanted in the model style I was looking and he went to work. He presented me with a fair offer and I had to buy my second Honda from Darius Hopkins!
antoniods1040
Feb 12, 2016
The staff at the Bryan Honda dealership displays the utmost expertise and professionalism. The staff knows the ins and outs of their product line and willingly offers to hunt down answers to any questions you may have. A friendly, client-focused environment is maintained at all times. I had the pleasure of working with T-Rex Lake when I was searching for a good used car in January 2016. T-Rex Lake is very easy to work with, providing pressure-free salesmanship. He will give you a well thought-out opinion if asked as well. His interpersonal skills and professionalism are the best I have seen. Along with setting me up with a great deal on a used car and an awesome trade-in price for my old car, he voluntarily followed me to a rental vehicle place so that I would not have to get a taxi or rely on a friend for a ride back to the dealership. This man will go beyond what you would expect of a salesman, and seems to make establishing mutually respectable relationships his priority.
shypie73
Feb 10, 2016
My husband and I had an excellent salesperson!! He was very attentive to what we need, and didn't try to sell us what we didn't want. He treated us like real people and not just a sale. He was with us every step of the way. Clifton Oates, made our buying a 2016 Honda Pilot a delight. I have and would strongly recommend him to anyone !! I just want to thank not only Clifton, but the whole mangement team !!!!
Chrissyd
Feb 9, 2016
Shawn took great care of us when we traded in our 2015 pilot for the new 2016. I am not the easiest consumer to deal with and im very particular and Shawn not only made sure we got everything we wanted in the deal but he along with finance manager made it happen quickly. His follow up was impeccable and he is just an overall very caring down to earth salesman and person! I highly recommend Shawn over at Bryan Honda!! And if you can't get Shawn, Herb is just as great as they both helped facilitate my sale!!
arctictransplant
Feb 8, 2016
I am a single woman with no local family and, despite growing up in a family of mechanics, the thought of purchasing a car on my own was daunting. The fact that I would also be financing a car for the first time didn't help. Add to the mix the fact that my previous car was going to fail state inspection adding a time crunch to my plans and my anxiety level was through the roof!I had decided several months ago that I wanted my next car to be "a little blue Honda." On hearing this, every friend I talked to said the same thing: "Go see Ron Garcia." I was not disappointed. His straight-forward, honest approach put me instantly at ease. He explained each step of the process, told me about extras that were offered without pushing for me to purchase them, and was incredibly patient with what I'm sure appeared to be airheaded questions/replies (I was exhausted after work). In the end, I drove home that night with my little blue Honda whom I have since christened "Wellington." It drives like a dream: goes when I want it to go, stops when I want it to stop; everything works, nothing broken; and is a far cry from the car I traded in which I hear the folks that appraised it described it as, "I can't believe she's still driving this!" Thanks to Ron Garcia for a mostly stress-free, simple experience. I'm joining the ranks of those who recommend you!
Brndigrl319
Feb 8, 2016
This guy is great! He was very knowledgeable about the honda line, helpful and made my buying experience so much less stressful. If you need a vehicle, i would recommend him to anyone! Thanx D Hop ;)
Sassytina
Feb 8, 2016
If you want a salesperson that will work with you, listen to your needs and make your car buying stress free than Darius Hopkins is the salesperson for you!!! Thanks Darius!!!!
Bestkids4
Feb 7, 2016
So many things I want to say! Darius was so patient with me as I researched so many different cars and he answered all of my questions! As most women shopping for a new car alone I had alot of questions. He even drove to another town and brought the car to me being a single mom and not being able to take the extra time off of work. He was patient, kind, and very very knowledgeable. Darius will get you the car that is right for you. If Darius came with every car that would be even better! I would recommend every friend and family to Darius! Thank you from the bottom of my heart! Gooooo Panthers!
Lisha
Feb 7, 2016
Shawn gave my son and I a great experience with buying his first car. He found a car that I felt was safe and well maintained. He has a great personality with customers and makes you feel comfortable. I would go back for another.
Big guy 2020
Feb 6, 2016
I would not only tell people to come to this dealership but also work with Darius. He took the time to understand what we was trying to do and not pushy at all. We made the selection and he was super nice and have great know leg of the cars
jValentin27
Feb 5, 2016
Great customer service, very helpful it was just a wonderful experience for me and my family. I would recomend him to anyone who needs a car
deayra123
Feb 3, 2016
Shawn helped me purchase my very first car. Shawn is a great salesman and I believe he truly values his customers and his job. I would recommend him anytime! He did a great job!
Tara19818
Jan 20, 2016
We absolutely love our 2011 Honda Accord. Trex Lake was amazing and made sure that we were satisfied and had the car we wanted and the car that worked best for us.. HAPPY HAPPY HAPPY.....
Rhonda1961
Jan 17, 2016
We bought a Honda Accimord yesterday from Trex Lake and the transaction could not have gone smoother . I knew what I wanted and had been looking for months. Our salesman was the absolute epitome of efficient and thorough! He k ew what I wanted from talking to my boyfriend and sharing texts with me. He was always upfront, listened to all details, did all the leg work finding information and answering all questions. We drove 2 hours to get my car and he had everything ready and there were NO gotchas!!! None, nada, zilch... What a professional and all around gentleman!!! Need a car, talk to Trex!!!!! I LOVE my car!!!!!!
GLynch
Jan 11, 2016
My wife and I were looking for a new Honda CRV. We contacted more than 5 different dealerships within a 2 hour drive of Raleigh. Steve was by far the best to deal with. We told him what we were looking for and asked for a price. Steve was one of two that actually gave us a "real" price. The others wanted to sell us something else, or were elusive when it came to pricing. Steve is a straight shooter and very easy to deal with. I highly recommend Steve. If my wife and I are in the market for a new Honda in the future, Steve will be our first call.
monina79
Jan 10, 2016
This was our first time buying a Honda and the buying experience was the best we've ever had. We didn't have to stay at the dealership all day and our sales consultant even drove our new vehicle out to our house! We would definitely recommend this dealership and sales consultant to anyone in the market for a new or used vehicle.
T.fran
Jan 10, 2016
A lil over a year ago I Came home to visit from MD and met Mr Joe through my Aunt. At the time I had a Volkswagen, I traded in my car due to difficulties. Thanks to Mr Joe dedication on helping me head back with a better car , he also made sure I was finacially comfortabe about my decision. Who would of thought on 1/9/16 another visit home I would be leaving with a upgrade 2016! I truely recommend Joe Davis!
Henry
Jan 2, 2016
We've been going to Bryan Honda since 2009 when we purchased our Honda Pilot through Ron Garcia who gave us a great car buying experience. The reason we've kept going was due to Ron Garcia and the great experience he provided. We performed all of our maintenance at Bryan Honda the entire time and we will contInue to do so due because we still own our Pilot and due to our great experience with Ron and also the great service and parts departments. We just returned in November specifically to Ron Garcia and purchased a new Honda Civic. He was able to find the exact colors we wanted. We have been extremely happy with Bryan Honda and Ron Garcia and will continue to visit for the friendly and professional service. Thanks specifically to Ron Garcia for making us choose this location as our dealership. We will come back to see Ron for any future purchases and we'll continue to use the service and parts departments.
greenmachine,thom
Dec 31, 2015
On October 9, 2015 my wife and I stopped by Bryan Honda dealership on Raeford Rd in our 2007 Honda Accord and meet Mr. Clifton Oates. He was kind and respectful. Mr. Oates is a professional salesman. He was extremely knowledgeable on the vehicle we purchase. HRV-EX 2016. I'll highly recommend Mr. Oats to my family and friends.
Raju
Dec 31, 2015
Thanks to excellent and honest services provided by Mr. Mark Holman, I bought 2016 Pilot Touring AWD from Bryan Honda in less than 30 minutes. Starting from email quote (very competitive btw) to actual purchase (less than 24 hours), Mark truly acted like a friend rather than a salesperson. I will not only recommend Mark to the Bryan Honda management for the best employee award, but I will recommend him to anyone including my friends who are looking for hassle free buying experience of a Honda vehicle.
jakoyia
Dec 29, 2015
My intentions where to purchase a preowned car but with Shawn walkers help I drove off the lot in a 2016 HRV and i love it! He went above and beyond to inform me of the features on the car. T-Rex Lake and Mark Holman where very friendly and informative. Although Leonard McGrue did not personally help me he was down to earth making my visit more enjoyable.
KaM
Dec 29, 2015
First time I met Ron was 09, prior to that I hated and dreaded going to any dealership... We all know why lol. Ever since I purchased my first vehicle from Ron back in 09 I then had 5 other different types of transactions with him buy/rent/trade etc up until now. In the business of sales it's hard and rare to trust and be happy with a salesman and his/her service. But Ron earned that from me, and Im glad to have met a person who I can call a "brother". I don't even have to do my homework or hell I can even trust the guy with my personal money! Now that's how anyone's car buying experience should be! Worry free, and only a joy from buying/renting/trading etc..Thanks Bryand Honda for having Ron on the team! Btw-I never liked Hondas before either.. But now only Hondas! So..
lisac
Dec 28, 2015
Wonderful experience. Ron was extremely helpful with the sale and the review of the systems within the car. I would recommend him to anyone. He was great to work with. This is the second car I have purchased from Ron.
Scot
Dec 21, 2015
Ron's professionalism, personal care and commitment paired with his knowledge, not only as a sales representative but also as a Honda owner were unprecedented. He knew our budget and knew his inventory and helped us find a vehicle that was affordable, dependable and beautiful. Ron will have our business in the future and is the vehicle sales representative I'll be referring friends to all around Cumberland County!
ngrayson
Dec 19, 2015
My salesperson Andy Gare is so much more than a salesperson. He goes over and beyond his call of duty and is truly a great human being. He makes buying cars less painful. I have had several times I needed a ride home or to work and no-one was available. Andy always sees me when I am in the facility and offers his assistance.
Tim Baugus
Dec 18, 2015
Ron is first rate. I told him the budget and car payment I wanted to stay within and he delivered.. I will be back when its time to trade my current vehicle for another one from Bryan Honda.. The process was smooth, fast, and easy... No need to visit other car dealers because Bryan Honda is my one stop shop....
Bspikes1
Dec 18, 2015
Joes is an awesome salesmen .. I'd recommend him to anyone ! Appound being stationed here in Fayetteville my husband and I only had one car Joe worked us up a deal and my husband bought me a 2014 Toyota and just yesterday Joe sold us ANOTHER car a brand new 2016 Honda STRAIGHT OFF THE TRUCK !!!! Joe is the man !!
acura
Dec 14, 2015
Terrell Lake was attentive, helpful and had everything ready for our arrival at the showroom as promised. His professional mannerism made our buying experience pleasurable.
Blue
Dec 14, 2015
Mark was great to work with. He was knowledgeable and helpful. The only minor thing that I wasn't pleased about was that he was told the car would get cleaned up before possession, it was clear that it hadn't been. Otherwise everyone was both helpful and pleasant to work with.
Grubbs
Dec 14, 2015
Mr Lake was very professional, knowledgeable, and a pleasure to do business with. I would definitely recommend him to anyone looking for a great deal on a Honda.
tnkburris
Dec 11, 2015
We worked with Joe Davis. It was a great car buying experience. He was extremely patient and did not feel like just a car salesman he genuinely cared about what it is that we wanted and made it happened that same day. He goes the extra mile for his customers and I would recommend that anyone looking for a car in this area not only got to Bryan Honda but ask for Joe Davis. You will leave a happy customer!!
washingtju
Dec 9, 2015
This location goes and has gone out of there way to please there customers. I am one of them. this location have made sure that I were well taken care of with the car choice I made. Special Thanks to Andy Gare who is a great saleman and customer service
Norbert White
Dec 8, 2015
Best deal I ever got on any car I have ever purchased. No hassle, no gimmicks, no pressure, Just straight up honesty and such an easy process. Went in at 2:30pm and was out by 5:00pm. Had exactly what I wanted and even helped set up my phone for hands free driving.. I was so impressed by his sales knowledge and complete openness about the sale. No hidden fees and I got a great car. If you need a car, talk to Ron Garcia First before you talk to anyone else. Even followed up after the sale. I am so confident in my purchase. Like meeting an old friend again. loved the experience.
Chula69
Dec 2, 2015
This man definitely looked for my best interest and I would recommend him to anyone that wants and needs a car that will last them for a lifetime.
akahonda4life
Dec 1, 2015
I would personally like to thank Mr. Joe Davis for a wonderful buying experience at Bryan Honda. I was very skeptical at first, but he really made the buying of a new a great experience. I would definitely and have done so already, recommend Bryan Honda to my family and friends.
DreHonda2016
Dec 1, 2015
Words can't begin to describe how awesome of a person Joe is. From being an outstanding car salesman and friend, this man really knows his Hondas! Museless and Joe have some business with each other in the past and I knew for a FACT he would be able to get me in the car that I wanted no questions asked. From his professionalism, to his all around demeanor, Joe Davis is the guy you want to see for all of your Honda needs. Thank you again so much for putting me in another fantastic car!
Eod guy
Nov 30, 2015
Buying a car with Mark is like going through a stressful ordeal with a friend who has your best interests at heart. We occupied most of his day and he gave us 100% of his attention. At no point did I feel any pressure to buy. Even after the papers were signed and I realized one of the upgrades was left off the contract, he was able to add it back on without any hassle. I highly recommend Mark to anyone looking to buy a Honda. A true professional and gentleman.
Balaji
Nov 29, 2015
purchased a new 2016 Honda Pilot from Romie Hawthorne at Bryan Honda in Fayetteville during black friday weekend. Romie is customer friendly and treated me very well, explained me about the car detail very clear and understandable manner. It was a very nice experience and I would like refer for my friends as well.
R&JRoss
Nov 29, 2015
We purchased a new 2016 Honda Pilot from Romie Hawthorne at Bryan Honda in Fayetteville to celebrate our 20th Wedding Anniversary. Even though it was a 2.5 hour drive for us it was well worth the trip. Romie and everyone at Bryan Honda treated us like we were the only ones in the dealership that day and explained everything thoroughly to us. It was a very positive experience and we would not hesitate to deal with Romie or Bryan Honda again!
ttony254
Nov 29, 2015
I came to Byran Honda through USAA's car buying service, and Ron Garcia contacted me about the Honda Civic I wanted. He was extremely friendly, knowledgeable, and was right down to business. He helped make my car buying experience as painless as possible, and made me feel at ease the whole time.
Panaflores09
Nov 28, 2015
Romie is a very patient and knowledgable sales rep. he treated us with decency and respect even with all the issues of trying to get us at the range that we were looking for. this is why we would recommend him to all our friends who are in the market to get a new car . and after all that was said and done, we had that rewarding feeling. Thanks Romie.
Dorine
Nov 26, 2015
If you are in the market for a used or new vehicle, I suggest you ask for Ron Garcia! He listens and will find you the right car to suit your lifestyle! Thank you so much Ron!
Nana
Nov 21, 2015
Shawn Walker was very responsive to what I wanted in a new car and found me exactly what I wanted. I love my red HRV!
Vulpes vulpes
Nov 18, 2015
Shawn is great to deal with, very knowledgable about the the vehicle and all the features. He goes above and beyond to make sure you are happy with your new vehicle.
Colleen2015
Nov 15, 2015
Ron Garcia was great. I wanted to purchase a 2015 CRV. I did my homework. Ron was professional and helped me buy my CRV. Thank you.
bebbebbis
Nov 13, 2015
We just purchased a 2014 Toyota Prius from Bryan Honda. From start to finish Reginer Thompson was amazing. She did everything she could to get us into a car that would work for our family. Anytime we had a question, she was quick to respond. Reginer made us feel like family and really took the time to get to know us. We couldn't be happier with the customer service or the car we purchased. One of the best buying experiences I've ever had. I would recommend Bryan Honda to anyone looking for a new car.
Jenny08
Nov 13, 2015
Great guy! Looking for someone who is professional and will help you get the best deal? He is the guy. Should definitely do business with him.
trish_k01
Nov 12, 2015
Steve went above and beyond to help me with my purchase of my 2015 Honda CRV. I first spoke with Steve over the phone and told him what I was looking for. He helped get me the best price and was very courteous and professional. He even brought my car to me, which was an hour and a half away. He explained about all the features of the car, before my test drive. He even called the next day to see how I liked the car and said if I had any questions to give him a call. I highly recommend Bryan Honda and Steve Leavell. Thanks so much.
kenny
Nov 11, 2015
Great Experience buying a Honda Pilot with Andy Gare from Bryan Honda internet service. Contacted me when the Pilot I was looking for came in. Deal was completed before I walked through the door.
DorothyR
Nov 10, 2015
I purchased a 2014 BMW 428i from Romie Hawthorne at Bryan Honda. The excellent customer service began even before I walked into the dealership. I inquired about the car online. I received an email and phone call prior to scheduling my visit. Romie was an extremely courteous salesman. He was respectful and attentive to my questions and concerns. He went over some of the vehicle accessories and functions before our test drive. He worked to get me the best value for my trade in. He even checked in after the close of the sale to ensure I was pleased with my purchase. This is a solid dealership with a wonderful sales staff. I would recommend Bryan Honda and Romie Hawthorne to anyone in need of a car. I am one happy customer! Thanks again!!!Dorothy R. - Sanford, NC
RW2015
Nov 9, 2015
This was my first purchase through Honda. I was given a great price and friendly service. The team assisted me from the time I walked in until I pulled off the lot. Keep up the great work!
TWilliams84
Nov 7, 2015
Awesome buying experience today!!!! This was my 2nd car buying experience with Bryan Honda, I had the pleasure of being assisted by Mr Joe Davis he did an awesome job helping me, getting me the car that I wanted, and over perfect....so if you're in the market for buying a new car go by Bryan Honda and ask For Mr Joe. He will definitely get you the car that you need
Drue
Nov 7, 2015
I just bought my new Honda Accord from Bryan Honda and Shawn Walker was my salesman. Shawn is a good man with solid values who treated me with respect. He was fair and straight forward and the kind of person that I prefer to deal with. Thank you Shawn.
Brand Loyal Repeat Customer
Nov 6, 2015
I was in the market for a new vehicle. I purchased a Honda Accord from Bryan Honda 15 yrs ago, being a brand loyal kind of girl, I knew where I needed to go. Andy Gare made the whole process easy and straightforward, from test driving to financing. If you want to deal with a straight up , stand up kind of guy , Andy Gare is your man! A true class act , very personable and genuine. Bryan Honda is lucky to have him on their team! Dana Green
D. Reavis
Nov 6, 2015
Everyone at Bryan Honda is enthusiastic, kind, and go above and beyond to get the best deal for their customers. I will never shop anywhere else.
Paul M Kuebler Jr
Nov 5, 2015
I tried to find a 2016 Honda Pilot and contacted 4 dealerships to get one. Romie Hawthorne was the only one that made the effort to help me get the vehicle I wanted. His business manners are great and delivered as he promised. He got me my 2016 Touring Pilot AWD in the color I wanted and I'm a happy customer. If you are looking for a salesman at Bryan Honda Romie is the man to have on your side to find your vehicle. My 1st Honda Ridgeline I bought in 2006 came from this Dealership also. Looking forward to seeing the 2017 Ridgeline when it comes out. I want to thank all who helped me get this vehicle at the Dealership.
Pete
Nov 5, 2015
Shawn is a very professional man who is willing to step out of his way to give you the best deal. He was also great with my family including two young children while finishing up paper work. Highly recommended.
Michelle
Nov 4, 2015
Mr. Walker had given me great customer services when, I was told to ask for Mr. Walker to assist me with my problem that I was having with my car. Mr.. Walker showed his professionalism and with his assistance he made my visit to be an excellent and comfortable experience.
Rebecca123
Nov 4, 2015
I just bought my first new Honda CR-V from Leonard McGrue at Bryan Honda. I was helped immediately and he was very thorough and helpful as we went through all the options. We looked at many used and new Hondas as we decided upon the Honda CRV Touring. We are from out of town and Leonard spent the time to find out just how best to register our car so we got the best deal. Wonderful experience! Would strongly recommend!
Kidzpointe
Nov 3, 2015
I have never owned a Honda until now and I absolutely love it. Mr. Mark made this experience wonderful. I assure you that if you are looking for a great deal stop by and see Mr. Mark Holman at Bryan Honda you will not regret it!
Margaret123
Nov 3, 2015
My husband and I came to the Bryan Honda Dealership to look at a 2015 Honda Accord Sport with no plans to purchase. We met Joe Davis on the lot and our excellent Honda purchase experience began. Due to the very limited number of 2015 Honda Sports available, Mr. Davis introduced us to the 2016 model. He provided us with good information that peeked our interest without pressure. Following a positive negotiating experience with Joe and his manager , we purchased a vehicle. This was one of the best buying experiences we have ever had. Joe was friendly, knowledgeable but most of all respected our valuable time! For quality car buying customer service, contact Mr. Joe Davis.
Rebecca123
Nov 3, 2015
I just bought my first new Honda CR-V from Leonard McGrue at Bryan Honda. I was helped immediately and he was very thorough and helpful as we went through all the options. We looked at many used and new Hondas as we decided upon the Honda CRV Touring. We are from out of town and Leonard spent the time to find out just how best to register our car so we got the best deal. Wonderful experience! Would strongly recommend!
robjam
Nov 2, 2015
Mark and Bryan Honda made my decision to drive to Fayetteville for a new Odyssey a no-brainer. I made the mistake of contacting several area dealers and they were by far the most enjoyable, respectful folks AND offered THE BEST VALUE, hands down! I was shopping from out-of-town and Mark made it easy, sent me the numbers and I told my wife.....Bryan Honda just earned our business, we are driving to Fayetteville.Mark had it all ready, the paperwork was quick, as we had communicated prior so he would have everything he needed to get me in and out efficiently. I was able to spend the rest of the day with friends in the area, not in a dealership, THANK YOU!But, I must say their dealership is very nice, I wish I lived closer because I know I would WANT to go back for service and will certainly be going back for my next Honda and can say with absolute confidence that you should call Mark Holman at Bryan Honda......you will be glad you did!Thank you from the Jamison family to ALL of you at Bryan Honda for making this a fun experience and delivering the BEST VALUE and AWESOME CUSTOMER SERVICE.WELL DONE! Thank you- Rob J.
ellenb1
Nov 2, 2015
My husband and I just bought our third vehicle from Ron Garcia. Each purchase has been an excellent experience. Ron helped us find a vehicle within our price/mileage range, and didn't waste our time. The first vehicle he showed us ended up being the one we purchased. Ron is a man of integrity, he doesn't pressure customers, is pleasant to talk with, and stays focused on your needs. He makes the task of buying a car pleasant and follows up to make sure you are happy with your vehicle. I can't recommend him highly enough!
HondaFans
Nov 2, 2015
Ron Garcia has sold three Hondas to my wife and me in the past four years. We make a point to ask for Ron when we are ready to buy. He has excellent customer service skills and is a man of the highest integrity. I give him my highest recommendation, and I do so in hopes that other buyers will ask for him at Bryan Honda.
Kkirby
Oct 31, 2015
Mr. Davis worked alongside my parents in order to help surprise me for my birthday. He helped to make my first car buying experience amazing! He took his time and went over everything in great detail. I appreciate everything he did in order to pull this off, in the words of Dr. Diesel WOOT WOOT!!!!!
butter21
Oct 30, 2015
Mr Walker went the extra mile to ensure I was happy with my new vehicle. Good salesman he didn't pressure me to but or harass me like other salesman. outstanding job in closing the deal
canadiangirl
Oct 29, 2015
Shawn helped me buy a car early last year. Since that was such a great customer service experience, when i was looking to buy another car this year I went back to Bryan Honda and asked for Shawn. He is professional, friendly and knowledgeable. I would recommend him to anyone looking to buy a car, whether new or used!
CrosbySherwood59
Oct 29, 2015
He helped me get a car for my son. He's really the best salesman there. I'd pick him anyday! He's a perfect gentleman and more honest than anyone I have ever met when it came to a car salesman!
Jackie16
Oct 29, 2015
When I was ready for a new Honda experience, I had my first conversation with Shawn Walker, Bryan Honda of Fayetteville. Over several weeks while awaiting availability for my specific model, Shawn was a courteous professional who kept me informed, complete with available vehicle options. Shawn is definitely the person that will cordially put you in the driver's seat of your choice of vehicles.
chancaymom01
Oct 27, 2015
I wanted to take the time to truly thank the two best guys in sales that I know. Shawn and T-Rex! I just purchased a new car a few weeks ago (which I absolutely love) and these guys worked as a team to assist me. They asked what was I looking for and really listened and the very first car they showed me, became MY car!! Did I mention that was the second car I purchased from these two this year! Lol. Very nice, determined, professional guys who will get you in the car you dream about. Great job guys!!!! See you for the next one.
harpskd
Oct 27, 2015
Shawn Walker sold me my new 2015 Honda Accord Coupe; it was the best car buying experience I have ever had. Shawn was extremely helpful and explained every part of the car buying process in depth. He made sure that I found exactly what I was looking for and that I didn't leave unhappy. Robyn handled the financing portion and I was also very impressed with her. She worked to get me the best interest rate possible. Overall, I was beyond satisfied with my experience at Bryan Honda and would definitely recommend anyone to go there. My mother has purchase her last two vehicles from them and I will continue to purchase mine from them in the future.
KellyG
Oct 25, 2015
Darius did an impeccable job helping me into my new car. He is knowledgable, friendly and very professional. I have never had such ease purchasing a new car. I highly recommend working with him as well as Bryan Honda.
ThruHiker99
Oct 25, 2015
Ron went above and beyond what I would normally expect from a salesperson. I live in Atlanta, but Bryan Honda was the closest dealership with the Honda that I wanted. I found the car through AutoTrader and contacted the dealership. Ron responded that same day, and after a few days, we worked out a deal that was more than fair. I still needed to figure out how to get it to my house. Ron offered to drive it down himself, but I wanted to see it and drive it first. I decided to take a bus to Fayetteville. It got in at 5:15 AM on a Saturday, and Ron was there waiting for me. The car was even better than described and only had a minor scratch on the rear bumper that Ron told me about over the phone ahead of time. After checking the car out, signing the papers, and having breakfast with Ron, I was on my way back to Atlanta 7:00 AM. I'd highly recommend this dealership and this Godly salesperson to anyone within a bus ride.
Victor
Oct 24, 2015
What can we say about Ron? loyal to his customer and a man of integrity. My wife and I were truly honor to meet Ron Garcia and from day one we knew that we were in excellent hands. Ron made us feel extremely comfortable, fulfill all our needs and place Bryan Honda's Dealership high on my list. Thanks Ron,We are pleased with our purchase,
Hancockkelsee
Oct 24, 2015
Shawn walker went above and beyond for me! I had a crappy trade and tried everywhere in town to get out of my old car. Shawn said he could help and he did! He not only got me a great deal that no one else in Fayetteville could have got me, but even bought my two year old a happy meal and snacks! The whole dealership is friendly! I am so happy with my new car and blessed to get out of my small old junk! 5 stars!!!
3byrds
Oct 17, 2015
Ron Garcia is a wonderful salesman. I trust that he is telling the truth. He took so much time with us and made car buying a joyful experience. Nice to know there are people with integrity in the business. Thank you so much!
Eunsoofob
Oct 17, 2015
We all know car sales is a lot of haggling and negotiation. Try Ron Garcia. He will not waste your time. He will come to you with an answer before you even have a question. thank you ron for everything!
MsReyes
Oct 15, 2015
I enjoyed my experience and had fun at Bryan Honda while purchasing my Accord. Jose Otero is wonderful, down to earth and pleasant guy. He was very patient and made sure I was taken care of from the beginning to the end The atmosphere from sales to financing was wonderful. No hassling was experienced. I am very satisfied with my purchase and enjoying my 2015 Honda Accord!
Tiki
Oct 15, 2015
My experience was wonderful. From the time I got there Shawn treated me with respect and showed such professionalism!!! This is my second time dealing with Bryan Honda and I must say it deffinately will not be my Last! I'm a Honda Girl at Heart!
MsK2015
Oct 8, 2015
I greatly enjoyed my experience in purchasing my brand new Honda Accord!! This was my first time purchasing from Bryan Honda and I would recommend this dealership to all family and friends. Everyone was very friendly and helpful. Romie Hawthorne had a lot of patience and kept a big friendly smile throughout the whole purchasing process. I was very comfortable and am very pleased with my overall experience and purchase.
Brandi Finley
Oct 8, 2015
Thankful to have had such a great experience while making such a big change in vehicle size as our boys move out 1 by 1. "Ron Garcia is one of the most genuine guys I've ever met", said my husband. Thank you for finding us exactly what we wanted for a great price!!! First fill up at the gas station, $21. Life is good!
Happy Customer
Oct 7, 2015
I would recommend Bryan Honda and Ron Garcia to anyone interested in purchasing a vehicle. My family was welcomed by all employees and treated with respect. There was no pressure to purchase a car that day and they listened to how I wanted this experience to go. Ron Garcia answered all our questions, demonstrated a deep knowledge of the features of the Honda Civic and made us fill like family. Great job to Bryan Honda and Ron Garcia with our car buying experience.
Pilot
Oct 7, 2015
Always ask for Mark Holman atBryan Honda. Amazing guy who went out of his way to make the car buying process as stress free as possible. I was in the market for a SUV and was going back and forth over different models/makes. Never once did Mark pressurize me and in fact once stayed back after the dealership's closing time to let me have a test ride. Very professional and knowledgeable and has provided me excellent support post sale as well. Very prompt in replying to all your queries and very courteous.I definitely will go back to Bryan Honda if I am in the market again for another Honda. I might not even consider any other dealer due to my wonderful buying experience with Mark. The folks in finance were wonderful as well and got me a good rate. Thanks to all the wonderful folks at Bryan Honda!!!
Dawson123
Oct 5, 2015
I would recommend this place and the sales person that I had spoke with to anybody becuz the vibe was nice calm and everybody help and he help me with everything
Lennykirby
Oct 3, 2015
ate your assistance with finding this particular car for my daughter. I can honestly say that I've bought about 15 or 16 brand new cars in the last 27 years and this was the fastest phone deal I've closed in less than 10 mins. I don't like the back and forth or extended stay at a dealer knowing what I want because of having done my research. I want to extend my gratitude and thanks back to you and Bryan Honda for making this experience less stressful for me. I'll contact you closer to the 31st to arrange for a time to see finance. I would say around 10 or 11am. Thanks again sirLenny Kirby
Don
Oct 1, 2015
Ron Garcia was the best. He is very knowledgeable of the car buying process, makes you feel relaxed and comfortable. He explains the product, lets you know what can be done with out stringing you along. He is the best car salesman I have ever dealt with. I had complete trust in the entire car buying experience. He is easy to talk with and is a complete professional. I will recommend him to anyone looking to purchase a vehicle.
Ashleyp
Sep 29, 2015
Shawn was great! He helped me get a great deal on my trade in! I would recommend him to friends and family. Thank you Bryan Honda!
pnadams0924
Sep 28, 2015
Great salesman, very knowledgeable, very customer oriented, great guy! All personnel at Bryan Honda very helpful and friendly! Outstanding service all the way around. Will go back for next car and also refer my friends to go.
jackie1951
Sep 26, 2015
Knowledgable,flexible, attention is focus on you. He is the man. If you want a great deal see JoeDavis. Went to have my 2013 serviced and walk away with a 2015. Joe listen to what I wanted and not what I needed. I was able to lower my payments as well. Joe answered all my questions. Joe is there for you not for himself. Thank you Joe
civic lover
Sep 24, 2015
Leonard Mcgrue is an old school mate. I sent my mother and her fiancee to him to buy a car. He helped them in more ways than just being a sales man. His patience and kindness help in the process which, was a complete sucess! She walked away with a 2015 Honda Civice Se. Thanks Leonard Mcgrue for all your work hard and kindness toward them. Byran Honda is an excellent car shopping experience!
CrownK100
Sep 22, 2015
My husband and I went to Bryan Honda to just look at cars and ending up buying that very night. I have been researching Joe Davis for a long time and reading his reviews and watching his videos on youtube and facebook. Let me tell you he treated my husband and I as VIP's! Our credit situation was dire yet Joe aka "Dr. Diesel" went above and beyond to get us in the right vehicle. I absolutely recommend Mr. Joe Davis for anyone who is tired of hearing "NO" from other dealers. Joe Davis is top notch and treated us like family. I am still amazed how he pulled through for us. Thank you Joe Davis and Bryan Honda we love our new car!
Juan Sabater
Sep 21, 2015
Great customer service! Juan Sabater was the one that helped me, even though he was new he seemed real knowledgeable on what his doing. He was helpful. I left the dealership with what I want, Honda Accord. His informative and friendly.
020307iam
Sep 19, 2015
I came in with a problem and got the help I needed. The service great and the dedication to get me into a car. Everybody is friendly and polite.
Allen & Eueela Duquilla
Sep 19, 2015
Ive been in the market looking for a bigger vehicle for my family. Ive been to plenty of dealerships but none of them have met my needs budget wise. One afternoon I decided to stop by bryan Honda and right when I get there I was greeted by Jose Otero, he was very humble and welcoming. He showed me the new 2016 Honda pilot lx and ex models. I test drove the SUV and completely fell inlove with the vehicle. As a husband and a father I also needed to have my wifes in put so I came back 3 days later with my family. Jose Otero was available and we went over features of the vehicles and numbers. Not only did they make me feel comfortable working with them, they also made my wife and son welcome. There customer service was remarkable and the flexibility was amazing. In my personal opinion if it wasn't for the kind service Jose presented to me I would not have traded in my vehicle. He was truly helpful, and also the whole process was a breeze. The whole team that worked with me on the deal was great. I left the dealership with a good mind set that I was taken care of and not scammed or pushed to accept the deal. Thank you Bryan Honda!
ryanthomp81
Sep 19, 2015
I am giving the 5 star rating because from the moment i walked in i was treated with exceptional courteousness. The staff at Bryan Honda went over and above the norm to make sure i was comfortable and to find the right car. T-rex made sure to put me in the right car and kept me laughing the whole time and is extremely friendly. I definitely recommend T-REX.
willie
Sep 18, 2015
Outstanding salesmanship and professionalism. I wouldn't change anything, i had my mind set on a new Accord and left the lot with a new Accord.
Sherandap
Sep 16, 2015
I just had to let every one know that I really enjoy my Honda Accord Sport! I t handles like a dream and I will be back in 2018 to buy my next Accord from Leonard! Thank you for your outstanding personality and patience as I went through my decision making process. Leonard took his time with me and I appreciate him.
Miya84
Sep 15, 2015
Very satisfied. Shawn sold me my 1st honda in 2013 and presented me with a very good offer today on a 2015. Words can't describe how grateful I am that Shawn was my salesman. A very honest and humble person and very knowledgeable about Hondas a quality that not every salesman have.
Leo
Sep 15, 2015
Mark Holman, made my buying a truck experience the best. He is very professional and by far the best salesmen I have ever worked with. I would definitely recommend anyone looking for a vehicle in the Fayetteville NC area to go see him at Bryan Honda!
Lmcgrue
Sep 15, 2015
I recently sent a customer to Leonard McGrue at Bryan Honda for the purchase of her first car. He was knowledgeable, patient with all her questions, caring, and made her feel very comfortable. I later found out i would receive a referral fee. I was speechless. Mr. Leonard is awesome. I would send him referrals without receiving a fee. If you are in need or just thinking about getting a vehicle he is the man. Thank you Mr. McGrue for helping my friend most importantly for being a blessing to her. I appreciate your help and hard work in assisting her. I would recommend Mr. Leonard for your next vehicle purchase.Tieshannon
Arash_D_B
Sep 14, 2015
I recently bought a new Honda Accord 2015 from Bryan Honda. They provide the best prices in the area so I traveled from Raleigh all the way to Fayetteville to purchase the car. Steve Leavell was the sales person who helped purchase the car. He is very friendly and at the same time very professional. I am extremely happy about how Steve helped me find the car that I was looking for and more importantly at the price that I was looking for. He is very much accessible and responsive to calls as well. Overall I had a great experience and definitely recommend Steve and this dealership to anyone who is in marker for a new Honda in RTP area.
Bigmomma
Sep 14, 2015
Darius presented great services and will definitely get you riding!!! Count on him to put you in a new vehicle. Great salesman and friendly. He is the perfect guy
brown,Lct
Sep 14, 2015
Darious is a great salesman. He really will help you get the best deal possible. I would recommend him to all my friends and family.
jbing74
Sep 14, 2015
Andy Gare provided terrific service and ensured the transaction was stress free around a busy schedule. CR-V is a great value and I look forward to the two years of dealer service included at no cost. Bryan Honda has stepped up their professionalism. Thank you
Jim Davis
Sep 14, 2015
I bought a Civic from Mark Holman. Besides being very knowledgeable about all three models, Mark was very courteous and professional in manner. My wife and I went to several dealerships prior to our purchase. Mark made our buying experience at Bryan Honda a very pleasant one!
NaturallyJ
Sep 14, 2015
Darius is awesome! He is very professional and offers amazing customer service! He is there with you from beginning to end in the process of purchasing a car. Great place, they make you feel comfortable.
Tiffposey
Sep 14, 2015
From the first moment we met Andy we knew he was as genuine a guy you could find. He made the process smooth and easy, which was great for us with 3 kids in tow at a dealership! He has taken care of us even after our purchase. Out of the goodness of his own heart after we had a bit of a mix up with the mechanics after our purchse, he gifted us a free service, that he didn't have to do at all. We would highly recommend Andy, just walk in and say, "I'm here for Andy" and you will be glad you did!
Onetime95
Sep 13, 2015
Shawn is professional, very enjoyable sale men's! Made today an experience worth wild. I wont forget buying my car! I'm a pleased customer today. Thank you
cutiebear85
Sep 13, 2015
I came to bryan honda since it was closer and against friend telling me about the reputation of the dealership but I had a wonderful time. I guess things have changed out there cause I was met promptly by Darius Hopkins and he knew the vehicle that would be best for my situation. I would recommend not only the dealership but darius as well. Finance dept was great too. Love my new car and I am on my way to my free car payment all thanks to Bryan Honda. Thanks again
Mac
Sep 13, 2015
Our salesmen "T-Rex" was very knowledgeable of the current features and fought for us to get a great deal. I walked away happy and got exactly what I asked for!
Mandi Parker
Sep 12, 2015
This is my second purchase with the same sales rep from Bryan Honda, and as expected, the service, loyalty, & commitment I received went above & beyond my expectations. This is why I returned to upgrade my Pilot, and this is why i will be a returning customer in the future. Thank you Roy Bennett!!!!
sharon
Sep 12, 2015
I love my new car, 2015 Civic EX-L! Mark Holman is a pleasant person. He was patient with my questions and I felt as if I were working with a friend or family member whom I trust. He exudes confidence in the Honda products with much knowledge but also ready to find an answer if not known. Mark is a trustworthy, southern gentleman!
TheBest
Sep 12, 2015
The whole process from beginning to end was excellent. Our sales person Mr. Roy Bennett was the greatest. He answered all of our questions. He made us feel very comfortable. Excellent experience
sarahandelias
Sep 11, 2015
We came to the dealership and I found my dream car. Mark Holman greeted us ONCE we got there and I told him it was the car I wanted. He let me test drive it right away - and I fell in LOVE with it. My boyfriend and I had a great time - and even had fun playing "hangman" while we waited for our paperwork to be finished. we love this guy and we are inviting him to our wedding!!!GREAT CUSTOMER SERVICE *****If you EVER need a car go to Mark Holman FIRST. He is very honest!!!!!!WE LOVE HIM!!!!!!!!!!!!!! <3
TLS
Sep 11, 2015
I have purchased my last 3 vehicles from Clifton Oates I think he is one of the most outstanding salesperson I've dealt with. He is very professional, friendly, knowledgeable, courteous and patient in making sure you purchase the vehicle that you would absolutely love... Thanks again Clifton Oates for you excellent Customer Service. ...
DamonYNWA
Sep 11, 2015
Shawn made the car buying experience easy and stress free. He was able to get a good price for my trade-in and made the new purchase an enjoyable experience.
Jimma.Suriyannhong
Sep 11, 2015
One of the best service I ever had! My car broke down when driving from SC and I was stuck in Fayetteville for almost a week. I thought I wouldn't make it to NY to muster at my new command and I would have gotten in worst trouble. Thank you to Veronica for caring so much for my well beings do getting the help I need! Thank you Joe and Kevin for overall working all day helping me with my problem, I was able to drive up to NY in a brand new 2015 Honda Civic! If I can go there every time for service I would! And I would know I will be well taken care of. Thank you Veronica, Joe, and Kevin for helping me! As well as thank you Bryan Honda for allowing me to be one of your happy and proud customer!
kurdi82
Sep 11, 2015
Marc Holman was very professional and kind. He answered all my questions and was very patient with me to help me find the best car that fits my needs. I could not have asked for any other sales person and I would recommend him to all my friends and family.
lapie1
Sep 11, 2015
I had not purchased a car from a dealership in 15 years, mainly because of the pressure from the Sales people and the lack of customer service. But that was not the case at Bryan Honda and my sales person, Mark Holman. It was the absolute best car dealership experience I have ever had. Very personable, very attentive and one on one experience. Although I was purchasing a used vehicle, I was treated as though I was purchasing a new vehicle, same service, same attention. I would highly recommend this dealership and Mark Holman.
finallyatlast
Sep 9, 2015
Shawn Walker was a great salesman. He answered all questions we had and followed up on getting the transfer of our auto insurance like we asked. I have always believed you are only as good as your word and he followed through. The finance member Robyn was a very professional as well as a kind person overall and that is a quality seldom seen these days. Keep up the good work job. Kenny and Sharon we hope the rest of our honda ownership goes as well as our purchase. Best wishes
Ratliffe
Sep 8, 2015
It were a deal that I could not resist that honda was having, but one car and get one free. Thank for your help Mr. Walker. God is good
Smith88
Sep 7, 2015
Mark was very patient with us, 3 year old boy running around while car shopping can be stressful. Anyways, We where looking at a certain vehicle but came to be out of our price range. He stayed with us and helped us find a perfect match for me. He kept us very well informed, giving us all details on vehicle. We felt like family and will be seeing Mark again in the future. He is Excellent! So if your looking for a down to earth, kind, well knowledgeable, patient and more see Mark Holman!
Long,joy 12
Sep 7, 2015
Shawn was very professional and caring toward me and my need along with my finance problem, I am am Bishop in The house of the Lord, and i just lost my wife Shawn took time to understand my feeling thank you Shawn for caring about others.
chuckgraham52
Sep 6, 2015
From the moment I walked in to Bryan Honda I was impressed. I was immediately assisted by Ron Garcia and Herb Wimbs. Both went above and beyond in helping me find the vehicle that was right for me along with the payment I wanted. I would recommend both of those salesmen to my family and friends and I will do so when the time comes. Sincerely,Charles Graham
Ghost_marquez_77
Sep 4, 2015
Ron took excellent care of our needs, did everything within his realm to get us what we wanted. Ron was a blessing to our family.
Jos_bre
Sep 4, 2015
I had the best sales experience here at Bryan Honda with Mr. Shawn Walker. It was my first time ever going to a dealership and first time buying a car and I couldn't ask for better service. I am extremely pleased with the service.
fatjj
Sep 3, 2015
Had a wonderful experience! Would definitely recommend anyone and everyone! He really went out of his way to help me get me in the car I wanted!
Chriscash
Aug 31, 2015
T-Rex Lake is THE name to remember if you're buying a used or new car! A "no nonsense", across the board, straight up guy! He shows you what you want and gets you in it! Professional, courteous, and all the while maintaining the honesty and demeanor of a real human being! It's like buying a car from you're grandmother or friend you've known for years! I don't see how this man doesn't make millions in commission for his new, fresh approach to selling cars and his genuine repoire with people! Go see T now! And if you're lucky, you'll get Jay Brown as your warranty option guy and closer! He broke the mold of my skepticism of car dealers and financial professionals! Jay and T-Rex are the penultimate at what they do and you deserve to come in and see for yourself what a dealership should run like. (And no, I wasn't paid to do this, nor did I know either one of these guys personally before) If you don't get exactly what you want, for the price you want, they don't make that car anymore!
skyhigh123
Aug 28, 2015
great person working for honda. not pushy and went out of his way to assist and more. super rep best help ever.recom to others.
tcarrington7
Aug 28, 2015
These guys helped me get my new car on the price range I was looking for. They also was able to answer any and all questions. They were very professional in all aspects! Thanks so much guys !
steelers123
Aug 27, 2015
Mr Oates, Mr Tyson, Mr Ewing and the staffs were exactly what we wanted. They were professional courteous and helpful and I will always continue to shop at Bryan Honda here in Fayetteville, NC
TAdj1234!at#$
Aug 27, 2015
I took my wife to look at the Honda Pilot at Bryan Honda and she fell in love with the car, and to be honest we both did.The buying process was easy and the manager went above and beyond what you would expect from a typical car dealership.They even made an announcement over the intercom and applauded our purchase of a brand new 2016 Honda Pilot Elite AWD. We got the car we wanted at the payment and a negotiated price that neither ourselves and the dealer was satisfied with, which is how you made a good purchase. My only complaint was be how long it took us to get to the business office. The wait for that portion of the transaction was somewhat disappointing especially since everything else had been above and beyond.Our sales representative Mr. Clifton Oates was awesome! He tried to make the process as seamless as possible.
Joanie
Aug 27, 2015
Shawn went over and beyond the customer service I expected when I bought my new car two years ago. I am almost ready to get another car and I will definitely go see Shawn Walker. Blessings to you. Thanks for all your help.
Kmurch47
Aug 27, 2015
Sales and service was great. Thanks to Shawn Walker, his Manager and Loan Officer. I got a good price for the car I purchased and help in keeping my payment within my budget. I felt very comfortable, everyone were very friendly and professional.
Rach72
Aug 26, 2015
Jeff Myles helped me with the purchase of my vehicle for my daughter, he was great, very professional. He knew the used vehicle very well and made sure that we have a great experience. My daughter loves it. Thanks Jeff
Ilia H
Aug 24, 2015
A few months back, Ms. Gura invited me and my husband to Bryan Honda if we were interested in purchasing a new vehicle. Her enthusiastic approach and the way she spoke about the dealership left us a good impression. After my vehicle was total, we spoke with Susan about visiting the dealership and what deals they were offering. She was very helpful, knowledgeable and answered all of our questions, especially about the two for one deal. Unfortunately, Susan wasn't there the day we went to the dealership, since we didn't plan to do that. But even over the phone she was very helpful and immediately coordinated with Mr. "T-Rex", who took care of us and got us the deal we were looking for. My husband is very skeptical of dealerships, but this time Susan and her charismatic approach convinced us to go to Bryan Honda. And Mr. "T-Rex" knowledge of the two vehicles the 2015 Odyssey and Civic and overall his patience in answering my husband's questions, won us over. We ended up purchasing both vehicles. We are already talking to friends and coworkers about our experience with Susan and T-Rex. From the bottom of our hearts, THANK YOU SUSAN AND THANK YOU T-REX. You are what makes Bryan Honda a great place to buy a car!By the way we love our Honda vehicles.
andrea4sv
Aug 23, 2015
I had a great experience with Leonard McGrue. He was straightforward and genuine. The process was fast, and at the same time he was patient with my questions. He helped find a vehicle that fitted perfectly with my financial needs and lifestyle. I truly felt like he took care of me, and I left Bryan Honda feeling like i got a great deal. I'm grateful and I absolutely recommend Leonard as your Sales Agent.
CaseyC
Aug 23, 2015
We drove from Raleigh down to Fayetteville because none of the dealerships in Wake County seemed interested in assisting us with buying an HR-V. We called Bryan Honda and spoke with Lyn Salmonson who assured me that they had two HR-Vs sitting on the lot. We drove over an hour and were so excited when Lyn greeted us with the keys to the exact car we had been looking for (it was even the right color!). Lyn was so easy to talk to and very knowledgeable about the car. We never felt pressured to look at other cars. We will continue to drive down to Fayetteville for any new car purchases that we make in the future and we will be referring all friends/family to Lyn at Bryan Honda. Thank you so much for making car buying a stress-free experience for us!!!!**Also, huge thanks to Robyn McLamb for making the financing process quick and easy. She was extremely friendly and great to work with!
chugg1457
Aug 21, 2015
I recently purchased a Honda Fit from Bryan Honda via Brittany (internet sales) and Darius Hopkins. I tried to make this purchase locally at East Coast Honda and also at Cale Yarborough Honda in Florence, S.C. The sales person at East Coast did not return my call for over a week and Cale Yarborough would not work with us on a good price for the car they had for sale. The sales team at Bryan worked with my husband on pricing, answering all questions, and even called me at another number to make sure everything was going OK with the sale from my prospective (since I was actually the one making the person). We made a deal over the telephone and drove up several days later to pick up the car. Darius did an excellent job with our purchase. He explained everything about the sale and answered all questions we had about the car. He even went over all technical issues with the car, setting up the bluetooth for us, cruise control, and all other options. We are very happy with our purchase and the service we received from Darius and everyone at Bryan Honda. We were also very impressed at how the military were treated there. This company goes above and beyond for our dedicated military families!
Odysseylover
Aug 21, 2015
Shawn has been so helpful in our search for the right car. He is kind, patient, knowledgeable and will go the extra mile to meet the need and help his customer!Thank you Shawn!
jaymad
Aug 20, 2015
Great customer service! Ron really worked with us to make it possible for us to buy a new car! Staff is great! I would absolutely recommend this dealership to friends and family!
MichaelD
Aug 18, 2015
After a bad experience at a different dealership I had the pleasure to work with Shawn at Bryan Honda. I have purchased a certified pre owned car for which I have decided in a very short period of time. I am very satisfied with Shawn's support, the dealership is great and we love our new car.
Olesia
Aug 17, 2015
This was my first time shopping for a new car. Im picky costumer, who had my "perfect" car in mind when I pulled into Bryan Honda. This car wasn't going to be easy to find in my price range. I did not know the process and Shawn was extremely patient with me and walked me through all of my options. I am very happy with the 2015 Honda CR-V I bought!!! Shawn is very nice and is not pushy which is what allowed me to feel comfortable and make the decision on my time, not his.Very professional, friendly and alot of patience! Thank you, Shawn Walker, to give best diller service in area and help me choose a best car for me and my family!
TLED-GH
Aug 17, 2015
My husband and I walked into Bryan Honda to test drive a Fit with no intent to buy a car. We drove home that night in an H-RV right off the showroom floor. Two months and 3,500 miles later we have no regrets...no buyer's remorse. Shawn Walker was our salesman. He tried his best to find us a Fit that met all of our specifications, but he also took the time to listen to our wants and needs and recommended the H-RV. We didn't know anything about this car, but it turns out that it is PERFECT for us. Shawn made the process easy, accommodated our two-year-old son, made us feel welcome, and even followed up after the purchase to see how things were going. We feel that we got a fair price on our car and our trade-in and we are 100% satisfied with our experience. If you're looking to buy a car, I would recommend going through Shawn Walker.
aivey0814
Aug 17, 2015
Joe was great and really made sure I was taken care of. Very personable and he did everything in his power to get the best deal for me. This was my first time buying a new car and I will definitely be coming back to see Joe for my next car purchase due to his great customer service.
GuamHonda
Aug 15, 2015
It was rewarding experience. I worked with Leonard. He worked with me and explained the process as he went along. I had an old 2006 Honda Civic as a trade-in but it was old and had damages. I never knew there were so many paperwork that needed to be done. Anyway Leonard was very thorough and explained all the processes. It took longer than I thought but I was happy with the outcome.
Carpurchase
Aug 14, 2015
The sales team was outstanding, professional and very knowledgeable in the sales process. Clifton Oates, Tyrone Williams, Robyn Mclamb and Lorenzo Faison provided unmatched technical competence throughout the sales ranging from car selection to financing that made the sale flawless and very affordable, kudos to all.
T & G Rich
Aug 11, 2015
Wow, this was the best car buying experience we have ever had. Affordable, no hassles, excellent service and exceeded all of our expectations. Never have I meet a salesman who genuinely cares about his customers and more than goes out of his way to make sure you get what you want. From the time I found what I was looking for on the internet until I made it to the dealership, Mark kept in contact with me. I would not hesitate to recommend Mark Holman and Bryan Honda to my friends and family.
ShawnaB726
Aug 8, 2015
Best car buying experience! I got exactly what I wanted with no hassle. Can't express enough the excellent service that was provided! Thank you!
John Manzano
Aug 8, 2015
As a college student looking for a reliable and affordable vehicle, Shawn helped and exceeded all of my expectations in finding me the PERFECT CAR! He was very friendly, and I would definitely recommend him to anyone looking for a car. When I found what I was looking for, the hub caps were chipped and damaged, and Shawn did me the huge favor of replacing them with brand new ones for FREE!
Carguy
Aug 7, 2015
I was very skeptical about this sales promotion at first. Joe Davis assured us that this would work for us and he went to great lengths to fulfill our needs with the "Buy one drive two" promotion.
J. Geer-Taylor
Aug 6, 2015
My experience shopping for (and later buying) a car from Bryan Honda was wonderful! Terrell is a very "customer-oriented" salesman and a pleasure to work with! He is very professional as well as patient, and went above and beyond my expectations!! When I need another Honda, I will go to Terrell for help!!! Thanks, Terrell
Happy Honda owner
Aug 5, 2015
Mark made my purchase a pleasure. Very professional, courteous, and knowledgeable. A plus for Bryan Honda, and their excellent sales rep. Well worth the time spent to make this happen.
crane820
Aug 3, 2015
Shawn was helpful in assisting us to find a Honda Odyssey that met our specifications. He was corteous and plesent to work with. Would refer a friend.
madison17
Aug 1, 2015
Leonard McGrue, provided great customer service , he went above and beyond. If you want a smooth car buying experience go see Leonard, he will take Great care of you. Thank you so much again my friend for everything and being you.
Aud21out
Jul 29, 2015
Amazing deal, awesome salesman!! Couldn't find a more customer focused dealership within 200 miles!Would definitely recommend to anyone who has a trade in.
bamarla
Jul 29, 2015
He took the time to make what I needed for my family happen without all the hassles. He was courteous and patient even when things seemed to be falling apart. He stood by us made sure that we all came out on top with a great vehicle.
Dmac
Jul 29, 2015
Sending a BIG SHOUT OUT to T-Rex LakeThanks for being patient and professional and taking the time out for going above and beyond to make this experience a day to remember. Thanks for the laughs....My husband and I both agree that T-Rex is the person to go to when your ready to purchase a vehicle, Bryan Honda has an excellent staff and friendly atmosphere.
Nmeals
Jul 28, 2015
We walked in fully expecting to be turned away knowing that we were up side down in our current vehicle. Shawn Walker listened to us and understood our goals. He was very professional and worked tirelessly to help us achieve. We went in looking at used and ended up with a brand new car with a better interest rate. He was on point and very knowledgable of the vehicle. He stayed until 11:00pm to get us in our new car. I will defiantly refer you to all my family, friends and co workers. Thanks Bryan Honda and Shawn Walker for making our visit amazing.
Lena
Jul 26, 2015
I took my 2010 Honda Crv into this location late in the evening for just an honest appraisal for trade in. I hadn't thought that I would receive such a great offer! So now I am into a 2016 Honda Pilot (love it!) for about what I was paying monthly for my older less "jazzy" vehicle and with a much better warranty! I had the pleasure dealing with Steve Leavell and Robyn:) both whom were a very knowledgeable and comfortable dealing with. They both went way and beyond expectations stay many hours after their shifts to close the deal...I am very happy, best car buying experience I have ever had!
dolly58
Jul 25, 2015
Terrell Lakes is a top of the line professional. His knowledge of the different vehicles is simply amazing. He took time to answer all of our questions in detail and worked hard to get us the deal that worked best for us. Thanks T-Rex
HeadingWest
Jul 22, 2015
I took my Pilot in to have the brakes looked at because I was having issues with them. They said they would call in a couple of hours and as usual they never called. I ended up calling back and the service manager Joan said there was nothing wrong with my brakes but there were many other things that I needed to have fixed. Totaling almost $2000. The most urgent thing she said was that I needed to have my timing belt and water pump replaced. I don't know anything about cars but she said my car would just stop and it would ruin the engine if i didn't have the work done. So I took it back in to have that work done. While they had it this time they came back and said that my rotors were very uneven and it also needed to be fixed.I questioned why they didn't tell me this the first time it was in when that was the entire reason it was in in the first place. She said that one of her newer mechanics looked at it the first time and didn't catch it. Even if you are new to the shop, if you can not see that there is an issue with the brakes when that is what the car is specifically there for it is a problem. But she assured me that her best mechanic was looking at it now. And found even more issues that I just had to have fixed, she then qualified it with but its not urgent just at some point you will need to fix them. I just told them to finish the work I paid for and I would take my car. I did not trust them to do anything else. When I got home I looked over some of my old service records and found that my timing belt and water pump had been replaced at 78k miles. I don't know if that's just something you just do at certain times but I feel like they should have been able to tell that they were not old and ready to fall apart. I will never go back there for service and I suggest if you do go there, know what you need and know something about cars or they will try to fix all kinds of things that don't have to be done and totally skip the real issue.
Meka
Jul 22, 2015
Joe! Thank you so much for helping me select my new edition to the family. You were patient and so professional. Not only did you listen to my wants, you did all that you could to get exactly what I asked for. I can truly say that I had a red carpet experience ??Thank you so much!
xo_hi
Jul 22, 2015
I was humiliated in front of all people and yelled at by their sales associate Stewart. He told me that "He doesn't sale to people like me" and "He doesn't want to waste his time with people like me", and "he is selling cars not hot dogs". All that just because I offered him $17,000 for a Honda CR-V.Those people are far to be professionals. Avoid them.
DonteElls
Jul 19, 2015
This is my second purchase at this dealership and my agent SHAWN WALKER was amazing as usual. The fact that this was a spur of the moment type deal, and I had to get everything done before work made this second buy even better. Shawn handled everything in a timely manner, made sure I understood everything, and answered all my questions. He even eased my mind and helped me decide on a white car when I was totally against it. Because of that I am very pleased with the decision of the white car because everyone LOVES IT. I will not deal with any other agent except for Shawn when it comes to buying cars. He deserves a HUGE raise so Bryan Honda can you guys get it done???? Great experience, great employees, awesome agent "SHAWN" and I would recommend Shawn to anyone.
Kyleinfayetteville
Jul 17, 2015
My husband and I had looked at numerous dealerships between Fayetteville and Raleigh. Bryan Honda was the last place we looked! They were honest and were more helpful than any other dealership we encountered. They understood exactly what we needed and went over and above to make sure the experience and customer service was top notch. They had more used cars on their lot than what appears on the website, so make sure to stop by and look first-hand!
aec0916
Jul 16, 2015
I had e-mailed Ron that I was interested in a certified pre-owned Honda Fit. I told him that I was on the way, and he made sure that the car I was looking at was already pulled up and had the a/c going for me! We started a test drive immediately, and he had the sales manager (Edwin) appraise my trade while we were driving to save my time. He had another one on the lot that was manual. I hadn't driven stick in 10 years, but he took me to the back lot and walked me through driving it for almost an hour! When we got back we started my credit app. My credit is not great, but Lorenzo worked with the banks and made the deal happen at a payment I can handle. Ron went above and beyond getting me acquainted with my new car and getting settled with it. Thanks guys!
Dissatisfied Customer
Jul 16, 2015
If you buy from Bryan Honda, make sure you call your insurance yourself to verify your new vehicle has been added! If you traded and had a lean on the trade, make sure you call the lean holder and verify Bryan has paid the vehicle off! Finally, if you are promised anything from Bryan Honda, make sure you get it in writing! Once you sign the papers they very well may NOT follow through with their promises!
Krystle & Tanesia
Jul 15, 2015
Leonard McGrue was awesome! He really helped our car buying experience go without a problem. He was pleasant, personable and considerate. We love our new Accord. Thank you Leonard!
Prideofpr
Jul 15, 2015
I would like to thanks Lyn Salmonson for my best buying experience. Back in 2008 I bought a Tacoma from Bryan Honda and Lyn was my salesman and I was so pleased with the quality of expertise and ethics he provided that I said if was to buy another vehicle I wanted him to be the salesman. And when I decided to buy the one I just bought I called Lyn and sure enough there he was ready to do business, and again with his expertise and quality of ethics that I was expecting. I'll say this I've been in the military for 23 years and I've seen how dealers in Fayetteville do business and I always tell my soldiers not to buy here, but with that said if they want to buy local I tell them to go to Bryan Honda and ask for Lyn and to this day nobody has complaint about him. Lyn my brother keep up the good work you sure are appreciated amongst us military.
abbyhack
Jul 14, 2015
Lyn Salmonson is the reason I give Bryan Honda in Fayetteville, NC 5 stars. He helped me buy my first car with no pressure and he was very respectful. He made sure we got the best car for the best price and he helped stay in my budget. I am so happy we met Lyn at the dealership. He was a great help and he even followed up with us after we bought the car to make sure everything was going well. I hope to own a Honda for the rest of my life thanks to Lyn!
Brooklyn1
Jul 11, 2015
IAM GIVING AN "AWESOME" RATING BECAUSE I SATISFIED TO THE UPMOST. WHEN I CAME IN WE TALKED THE PROGRAM, HE EXPLAINED EVERYTHING. WE TEST DRIVE AND PICKED OUT A CAR. I WENT HOME AND I CHANGED MY MIND AND I CALLED HIM AND SAID I DONT KNOW. MIND YOU I HAD A HONDA ALREADY SO , I DIDNT WANT TO LET ME CAR GO ! BUT WHO COULD GIVE UP THIS DEAL. DURING THIS TIME JOE NEVER CALLED BACK AND PRESSURED ME AT ALL. I THOUGHT LIKE MOST CAR DEALERSHIPS THEY CALL YOU BACK EVERY HOUR AND ASKED WHY? BUT NOT BRYAN HONDA JOE WAS NOT DOING THAT . HE AND HIS SUPERVISOR WAS JUST WANTING TO KNOW THAT I WAS OKAY AND NOTHING THEY DID MADE ME FEEL LIKE THAT. I THOUGHT THAT WAS SO NICE ANYWAY THE DEAL THAT WAS GIVEN TO ME WITH THE PROGRAM WAS THE BEST!!! HE WAS VERY RESPECTABLE AND PATIENT WITH ME, I LOVE THIS PLACE AND WILL BE BACK IN A COUPLE OF YEARS AND WILL BE DOING BUSINESS WITH JOE DAVIS!!! THE DOCTOR:)
phyzique04
Jul 11, 2015
Nr. Joe Davis was very knowledgeable and was able to assist me with my search. He was great to work with and he took care of me like family. He wasn't pushy or aggravating about buying. It was an awesome buying experience. Shout out to Mr. Joe Davis the V.I.P Specialist!!!
MISSPRETTY8508
Jul 9, 2015
I had an overall great experience purchasing my vehical. Mr. Joe Davis did everything in his power to make sure I got into the perfect vehicle. He really cares about his customers and for that I'm truly grateful! I highly recommend him!
themaster
Jul 9, 2015
Joe Davis is an exceptional sales representative for the Brian Honda Dealershipmy wife were so impressed with him that we bought new cars a 2015 Accord Sportand a 2015 Civic - we will be back again when It is time for our next new car purchase.
Joe Davis
Jul 9, 2015
We are a Honda family, as this is our sixth. Mr. Davis, went out of his way to make us feel like family and meet all of our needs. Joe is the subject matter expert when it comes to the Accord. He pulled the two cars we were looking at up side by side and we went through them and compared the features, till we were sure that we had picked the one for us. The whole experience was smooth as glass, I would not hesitate to go back to see Joe with my next Honda purchase. He also has a great name.Joe Davis USAF Retired.
Panthersallday
Jul 8, 2015
I just bought another car from Bryan Honda and I was met promptly by Darius He seemed to care dearly what me and my family wanted and needed to chose the vehicle that best fit our family. Also very knowledgeable of the honda brand. I always knew honda were great cars but I got a better understanding of that by mr darius. I am fed coming back for my next car. And I do recommend darius to anyone.
Anthonyjh89
Jul 7, 2015
I had a great buying experience. Shout out to Joe Davis( Mr. Diesel) . I drove up from Raleigh . He made me feel welcome and got me into a car the fits me. Thank you .
HONDALOVER!
Jul 6, 2015
I HAVE PURCHASED MANY CARS IN MY DAY BUT I FELT RIGHT AT HOME WHEN I CAM ACROSS BRYAN HONDA AND DARIUS HOPKINS. VERY KNOWLEDGEABLE AND NOT PUSHY. HE REALLY CARED BOUT MY NEEDS. I HAVE NEVER DONE BUSINESS AT BRYAN HONDA BEFORE BUT I WILL NOW! THANKS
Pam G.
Jul 5, 2015
I came all the way from Augusta, GA to my hometown of Fayetteville NC to buy a new car. I am so happy and pleased that I was referred to Bryan Honda dealership where I was greeted by Kevin McGirt. No knowing what I wanted Kevin introduced me to Michael Hampton and as a team they did not try to sell me just any car. They worked with me and treated me with the upmost respect, that it made me really comfortable and at ease and I found the perfect car. I purchased a 2015 Honda Crosstour on 27 Jun. I never knew car buying could be so painless until I met the right Salesman, Mr. Kevin McGirt. When it came down to making the final deal and paperwork I was very happy and satisfied. I will definably recommend Kevin McGirt and his team at Bryan Honda Dealership to all friends. Kevin and Michael thanks for being understanding and patience with me. I really love my 2015 Honda Crosstour.
Rafael
Jul 5, 2015
Joe Davis is the best he taken care me like family thanks joe my Honda CR-V run very good and I have no problem thanks joe????
Lisa Miller
Jul 2, 2015
If there is a will there is a way at Bryan Honda and my wonderful salesman Joe Davis and Roy Bennett. I have bought over 8 cars from honda I was always satified!
LOVE
Jul 1, 2015
Please ask for Mark Holman and Robyn in the Business Office! Very professional! These two will do whatever they have too in your favor!!! I am so glad I went there. Mark and I had been talking back and fourth for 2 months. He never pressured me! He always returned my call back! During the process I got discouraged! Mark said would it help you feel better if we prayed? I said YES!!! After the prayer I was calmed and begin to be encouraged! Even though some banks said no to the deal, some said yes! Mark always apologized even if it was beyond his control! He is so caring and he even took a less pay cut to make sure I was a happy customer! All of my family and friends will be doing business with him!! I have a Dealership for life! Everyone was so friendly! Robyn (Finance Mgr) did everything she could to close the deal for me! They stayed way after the dealership closed to help me! Well I am proud to say that I walked away with keys to a 2015 Honda Civic 2 Door!!!!!! GREAT CUSTOMER SERVICE!!!!!! Bryan Honda My Dealership for Life!!
Joi2Daworld
Jun 30, 2015
Mr. Joe was very knowledgable and was able to assist me in what I wasn't search for. When it came down to make a deal they where non confrontational and allowed for a fair negotiation to take place. Mr. Joe and the rest of the V.I.P staff gets tens across the board!
Gizmo'a mom
Jun 28, 2015
We searched online for a certain car, which lead us to Joe. He had been the person who dealt with our son when he bought his Honda. Joe was very helpful with our deal and we are very satisfied. It was a pleasure doing business at Bryan Honda.
YP
Jun 27, 2015
Mr. Davis was so helpful in allowing me to get the best possible deal on a brand new car that I wanted. I would strongly recommend going to him for great advice and great quality of work.
Shelms
Jun 26, 2015
All sales people were extremely nice. We purchase a 2015 CRV EX with fabric interior. The driver's seat cover wasn't sewn down and left with a raw edge, extremely tacky and cheap looking. (Even those working at the dealership agreed and were shocked.) I found the defect after dropping something beside the console. I phoned and was asked to bring it back to the shop. The foreman ordered a new seat cover; after looking at some of the others on the lot. They too, were loose, but not to the extent ours was. We were finally told that it appears to be a factory engineering defect, since so many others have the same issue. After waiting three weeks for the new cover to be installed; the car left the shop looking worse than it did when we brought it in. The only "fix" was to have it covered with leather. After waiting three weeks to hear from someone in management and the factory rep, we finally gave up and took it to a local detail shop and paid for the repair ourselves, which also meant having to cover all the rest of the interior. We purchased the 2015 the last week in December, reported the defect towards the end of January and still haven't had a phone call. The sales manager said Bryan would NOT pay for the leather installation. We never asked nor expected for them to reimburse us for the cost of leather. However; the least they could do is pay for the cost of covering the driver's seat in fabric, or arranged for us to get the leather at their cost, since we used the same detail shop they use. An "extra" could have been offered to be put on our car that would have been the equivalent of the cost of the seat......a gas card, ANYTHING. Funny they had the money to give out Honda mowers and generators during this same time period, but could offer absolutely nothing for our defect and the stress of dealing with recovering a brand new vehicle due to Honda's apparent downgrade in products used when building their cars. I would love to give Bryan Honda an excellent review and left the night we purchased our car feeling so impressed. How very disappointing in what should have been a joyful experience.
Reddsbabycakes
Jun 25, 2015
I went in for an Oil change and came out with a new Honda. My salesman Joe Davis helped me see the light to purchase my new Accord Sport. Thanks Joe.
Bkbam
Jun 25, 2015
Very happy with my decision to work with Mr. Davis. He made the entire car buying experience relaxed and enjoyable. He was very honest and straightforward. A pleasure to work with.
Frederika1993
Jun 25, 2015
Joe helped me choose the perfect car! He was really friendly and answered all the questions I had about my new car. I recommend him if you decide to go to this dealership!
Inspector
Jun 25, 2015
It was a pleasure buying my 3rd car from Bryan Honda and Joe Davis. The experience was enjoyable and to the point. Great job Joe and much success!
Car Review
Jun 24, 2015
I am really enjoying my new car (CR-V Touring Package)!!!! Mark Holman is an awesome person. He explained everything and was very patient making sure I understood every detail. I felt like I was talking with my brother who I knew I could trust. I have never had a better car-buying experience. Thanks, Mark for making my decision to buy a new car so pleasant. God bless you.
8point
Jun 19, 2015
The reason why I rate my experience in purchasing a new vehicle at Bryan Honda five stars is due to the relaxed atmosphere and peace of mind created by my sales representative, Mark Holman. I have dealt with many car dealers in my lifetime and this experience easily ranks at the top. We traveled 65 miles to meet with Mark at Bryan Honda and it was well worth the trip.
Dgsvzw
Jun 18, 2015
I was going to buy a car today and went to a few dealers in the area. I walked out of the Nissan dealership due to lack of knowledge and unwillingness to deal. They lost a car over $900. It was the complete opposite at Bryan Honda and with Shawn Walker. He knew everything about the car and what he didn't know he found out for me. He was professional, funny, and a joy to work with. I can't recommend him enough!!
Bryanm23
Jun 12, 2015
This was the second time I drove from Garner to purchase a Honda from Bryan Honda. Mark Holman gave me the best price and made the purchase as easy as can be. There were no hassles, no high pressure sales tactics, he even offered to let my wife use his computer at the dealership to do a webinar that she signed up for. Thanks Mark!
Ronnie
Jun 12, 2015
Yesterday I went to Brian Honda dealership. I were greeted with respect, and to be truthfully I was treated like royalty. To make a long story short Mr. Hampton my salesperson and Mr. Mcgirt senior manager, in a new developed section of the dealership building which is very very nice. they truly gave me the red carpet treatment in this newly section. Mr Hampton salesperson showed me what I needed not what I wanted. I appreciated that, they got me where I wanted to be price wise affordable. Something I can live with. I am truly pleased, they were very professional. I can't say enough but thank you Kevin Mcgirt and you're awesome stafff, for making me a proud owner of a 2015 Honda Accord sports car. I love it
melissa03
Jun 10, 2015
This was the best car buying experience I have ever had! I arrived that day knowing that I wanted a car. Terell Lake showed me my options and I got a car I love! I couldn't be happier!
Limberger
Jun 4, 2015
During a recent purchase of a new Honda CVR , my wife and I had the pleasure of being served by Mr.Mark Holman. Every step in the process was explained,all questions answered, and MR Holman treated us as friends . He put us at ease and the stress level went from high to zero. Thank you Mr. Holman for treating us so nice. Bryan Honda is the place to go to purchase a new Honda and Mr. Holman is the man to see.
mj2015
May 29, 2015
Received awesome customer service at Bryan Honda!! Thank you Terrell Lake for your time and extra effort on our Odyssey purchase!! Would recommend for sure!!!
Jonesy1205
May 27, 2015
Had a great experience with Bryan Honda in Fayetteville! Very helpful and great service. Traded in two cars to get a new and used car, and they did everything possible to help us and make it go smoothly. Shawn Walker had done a great job and even continues to stay in touch with us and make sure we are good. Above and beyond!
Jules3315
May 26, 2015
Mr.Mcgrue is the best sales person ever met.He's a very positive person and we got the best offer and deal.fast reliable and treated us special.
Brittnee22
May 25, 2015
Wow!!! What an amazing experience I had at Bryan Honda on 5-25-15. If I had two words to describe Shawn Walker, it would be, "absolutely magnificent!" I've NEVER met a person so humble, loyal and honest! Shawn super exceeded my expectations. He was very honest from the jump and did what it took to make my experience wonderful. I would recommend Bryan Honda to ANYONE! The finance team worked really hard to help during my process as well! Again, Shawn you were FANTASTIC!!!!!
EandMSquires
May 19, 2015
My wonderful husband and I closed a deal on a new vehicle for the Squires family a 2009 Nissan Pathfinder! Thank you Leonard McGrue and Robyn McLamb (Finance/Business Manger) for your patience and flexibility!!!! If anyone out there needs a new ride they are the men to see. Everyone was pleasant and helpful. Leonard was awesome in making sure that I found the best vehicle for our family's needs.
ksatorre
May 19, 2015
I searched all over the Internet and North Carolina for Honda Accord hybrid and I found the car I wanted at Bryans at a unbeatable deal!
Blessed
May 18, 2015
It was an amazing two day process for me from walking in for one thing and came out with a brand new 2015 Honda Accord. I enjoyed my visit. They were very helpful and I must say even after 2 weeks I am still being assisted in so many ways. I would go back and send all to Mr. Leonard McGrue one of the best salesman ever, Edwin Ewing,Jeff Aufderheide (Sales Managers) and Robyn Mclamb(Finance/Business Manger)
ahedberg
May 13, 2015
We were referred to Joe Davis for our car buying experience. We were not disappointed! Joe was amazing and made our experience not only smooth but enjoyable. I don't enjoy spending time in a car dealership and this was the smoothest experience I have ever had. I would highly recommend anyone dealing with Bryan Honda to ask for Joe Davis! Even if it means you need to wait, I would never deal with anyone else!Joe also single handedly started the #TheJoeDavisMovement Each car purchased/leased will have a $100 donation made in the purchases name to a charity of their choice. I love people that give back and Joe is no exception. Thank you Joe & we will recommending you to all our friends!
Eugene&Andrea
May 13, 2015
We just purchased our second Honda Pilot from Bryan Honda. Our salesman Joe Davis made the experience very easy. He was very knowledgeable in answering all the questions we asked.Thank you guysEugene&Andrea
tyty1101
May 9, 2015
If you're in the market for a new honda, Bryan Honda is the place to visit, and Mark Holman is the man to see! Mark is extremely knowledgeable and easy to work with. We described the car we were looking for, and Mark found us the perfect fit. He got us a reasonable value for our trade and helped find discounts for our new vehicle. He also worked with us even after the sale was complete to ensure we had the perfect vehicle. Furthermore, Mark provided us with a rental car while our new car was getting additions. Without a doubt, this is the best car buying experience we've had!
Gabe26
May 8, 2015
Shawn was great! Beyond great! He helped me out of a bad situation and got me into a new. He turned a bad situation into a good one and made me a very happy person. Shawn is a great person. He was polite and patient the entire process. We were at the dealership got 8hours trying to situate everything. He had a smile on his face the whole time. Shawn is highly recommended by me and I will be bringing any one I know who is looking for a car straight to him!
Jeremy_Thomas
May 7, 2015
Shawn was great! My wife and I went to look at the Honda CR-V again to make sure it fit into our budget and it was the vehicle we wanted in the long run. We had no intention of driving away with a brand new SUV that day, but with the deal Shawn and the fellow employers of Bryan Honda provided us, we couldn't refuse the offer. We are very happy with our customer service and how well we were treated during our purchasing process. We will continue to highly recommend Bryan Honda to all people who are looking to buy a New or Used vehicle. Thank you for such an awesome and stress free buying experience!
n2readn
May 5, 2015
Now I know why I don't trust salespeople! Generally speaking, they lie just to make the sale! Jeff Higgins promised a vehicle to be painted and ready for pick up in 2 weeks. It was a certified-preowned purchase of a F150 for my son's graduation from NC State. The truck looked like it was literally on fire, because previous owner had flames painted all over the hood and front panels, I paid $2000 to have the truck painted. It wasn't as if Honda was doing me any favors! I still do not have the truck for my son and he graduates Saturday! He is a licensed engineer, who will be making the big bucks! I will make sure he never spends a dime of it at any Honda dealership!Needless to say, I am extremely upset and disappointed and I am not finished complaining yet!
Shrek
May 1, 2015
This was by far the most pleasant new car buying experience I've ever had. This past January, using the internet, I solicited offers from several Honda dealerships in North Carolina. Steve Leavell provided a timely, informative response with NO BS! No other dealership could come close to his price and one local dealership claimed that it had to be a "bait & switch". I was very skeptical when I arrived at Bryan Honda, expecting to be hit with add-ons, etc. It was a huge relief when I saw that Steve had all of the paperwork prepared in advance and the "out-the-door" price was exactly what he had told me. I also took advantage of Honda financing. Working with the finance officer was also a breeze. I know that he is required to offer all of the extras such as extended warranty, etc. They extras were offered to me and there was no pressure when I declined. We just signed the paperwork and I was on my way. I highly recommend Bryan Honda in general and Steve Leavell in particular if you're in the market for a new Honda.
Bob
Apr 30, 2015
Worked very well with us on our unfortunate situation, made everything easier than we expected. Very good turn out, we will use him in the future. Recommend for further, sales to anyone looking for a vehical. Thank You for the time and Service.
CRVMAN
Apr 30, 2015
Mark is the person to see if you are in the market for a vehicle and for sure if it is a Honda. Mark went over the features of my new CRV with me until I was familiar with how it operated. He made me feel that he wanted me to fully understand the operation. So take it from me see Mark when buying a vehicle.
xxxxx
Apr 29, 2015
Shawn walker was an excellent salesman. He took a lot of time showing me the vehicle. I did not feel pressured.. He did a great job arriving at a fair trade in price for my old car. He showed me a car I liked and could afford. A very honest and down to earth man.
quintonarchie93
Apr 28, 2015
Went to Bryan Honda to see if I could get a good deal on a car turns out I did. I got a brand new 2015 Honda Accord
RogerS3019
Apr 24, 2015
I just drove my new Honda Accord home last night, and wow what a sweet car it is! Mark Holman was the sales rep, and I'm happy to recommend him to everyone looking for a new or used car deal. From start to finish, Mark was a consummate professional. He has a wealth of knowledge about the entire line of Honda models, and he treats customers with total respect. Let's face it, buying a new car can be daunting. No one wants to leave a dealership feeling like they've been taken advantage of. Mark gave my wife and I straight answers to straight questions. I got a fair value trade in of my previous vehicle (also a Honda Accord purchased at Bryan Honda), and I received a fair deal in my purchase of a new Honda Accord. Mark answered our questions and has made himself available to us should we have any other questions about the vehicle. He's already followed up with us twice to see if we needed to ask anything about the car. All of the sales staff at Bryan Honda are like this. It was a very positive experience for us. Even the finance rep was a good, honest person to deal with. If you're in the market for a new or used car, go see Mark Holman, and check out the nice vehicles at Bryan Honda. My new Honda Accord is one awesome ride!
debara0401
Apr 23, 2015
Thanks to Michael Hampton Sr for taking the time to go an extra step to assist with the issue. Kudos to Mr. Hampton. Thanks again.
feem1967
Apr 18, 2015
If you want a person who will be there for you , and make sure that you get your car MARK HORMAN is your man. I went in one week ago to see if I could purchase a car.I admit there were some challenges; however with Mark's persistence, they were met. Mark called me yesterday and told me to come in. I did, and I got the car. I was introduced to the manager, and he was with Mark to help me. Go to Bryan Honda and for Mark Horman. Thank you.
Dr Khalid Aziz
Apr 17, 2015
I will not recommend any one to buy Honda Accord. This is not a safe car. My new Honda accord 2015 bought from this dealer has defective transmission from day 1. It all of sudden stops accelerating on road which can result in accident.I sent message to General manager to replace it with new car. He refused to do so and just asked me to contact service department for repair. The only reason I bought new car was that I did not have time to get that repaired. I am very upset with this dealer. My Honda Accord 2011 also has defective transmission. Honda Accord are not safe vehicles.Although sales person Deja Brooks was nice but no one can be happy to buy a car which is defective from day 1.
tykeisha
Apr 14, 2015
Joe was the most honest salesman I have ever known and new all about the product inside and out what he was selling top dog.
quaylee
Mar 13, 2015
Immediately I felt comfortable walking into Bryan Honda. My sales associate Joe Davis was awesome in assisting me with finding my first car. I would recommend him to all my friends without a car.
VICK1523
Mar 4, 2015
Today, I bought my second Honda vehicle, a 2015 Honda Fit. My experiences with dealerships haven't always been pleasant. Well, that was until I met Ron Garcia. He was the easiest car sales man I have ever worked it. It was the first time I didn't feel any pressure from a dealer. At Bryan Honda, it really is a hassle free environment. If you are reading this and thinking about purchasing your next vehicle, GO SEE RON GARCIA! He will take great care of you and you will feel like you got the best deal possible. Ron Garcia rocks!
cnesbitt
Mar 2, 2015
This was my first time purchasing a vehicle at Bryan Honda. Awesome customer services! Would recommend this dealer to others. They meet our needs and offered the best price!!
JMosher
Mar 2, 2015
This is my fourth vehicle purchased with Shawn's help. When my situation identified a need for a new vehicle, it was an immediate thought to return to Bryan Honda. In fact, my wife said "go call Shawn" and that was the end of discussion. I called him the next morning and we spoke over the phone several times, each with no preasure, until we decided to come together and make the deal. Shawn has always assisted me with the best interests of my family forefront in his mind while simultaniously understanding and communicating the nuances of it being a bussiness transaction and I appreciate that. My plan is to purchase another vehicle next year and the only thing that would keep me from returning is if Shawn were no longer there. I believe I would follow him over the product because I know he is an honest broker and keeps my family in mind. I ABSOLUTELY recommend the Bryan Honda team and Shawn to anyone looking to purchase a vehicle.
Deepthi
Feb 27, 2015
Ron Garcia has helped us get our first new Accord EX-L. The whole buying experience was wonderful and we can't ask for more. Ron has been very professional, friendly and thorough in showing us the car and all the features it comes with. We would definitely go back to Bryan Honda and especially Ron for our future car buying needs. If you are looking to buy one go and see Ron and you will not go wrong. Robyn Mclamb was helping us complete the finance paperwork and she is a wonderful person and made the process so simple and smooth. Thank you Bryan Honda!
jenimwms
Feb 24, 2015
I would highly recommend Mark to anyone I know that is looking for a vehicle. He took time with me, pointed out various options for me. I was WAY upside down on the vehicle I traded but between him and Kevin, it worked. I am very grateful and again, would and will recommend him to others. I came to him from a recommendation I received from a friend that purchased a vehicle at Bryan. Glad I listened to my friend, Eugene Hallock. Mark went above and beyond to assist me.I did not mark Quality of Work yet because I got my FIT late on a Friday night and haven't had it cleaned yet. Also haven't taken it in for service. Can't rate on what I've not experienced.
sarah
Feb 24, 2015
Shawn and Tyrone were the friendliest and most helpful salesmen I have dealt with. This was my first time buying a car and they made the whole experience pleasurable. They were friendly, patient, and very informative. They helped me find the right vehicle for me.
tina
Feb 24, 2015
Joe Davis was a great sales consultant! He contacted me and assisted with getting me into another new Honda. I drove my new CRV AWD out in the snow today and it performed well on the snowy roads. Mr. Davis was very professional and i would recommend highly. Thanks again!
DonteElls
Feb 23, 2015
Shawn was THE BEST salesman I've ever experienced. Not only did he provide the best solution for my situation, he also connected with me on a personal level to make me feel more comfortable actually making a huge decision. His coworkers were TOO MUCH FUN too haha. Bryan honda is so great and I would recommend SHAWN WALKER to any and everyone!
LSASSER
Feb 20, 2015
Joe Davis did great job directing me to dealership as we were from out of town, also great job during and after the sell of honda accord, thanks again Joe
dhwright8
Feb 17, 2015
I met Shawn looking for my perfect car! Shawn was very friendly and helpful throughout my purchase. I can not say one derogatory thing about my experience with Bryan Honda and most of all, I LOVE MY ACCORD! :)
Vince
Feb 17, 2015
Mark was an excellent representation of what every car salesman SHOULD be. He worked with my family and me for 6 hours straight to find us the right vehicle, price, and financing. Great experience, great dealership. They managed to do what many other dealerships told me was impossible.
Omgjen
Feb 14, 2015
Joe Davis is a great salesman. He was quick and fast with everything we needed. He found us a car that was a perfect option for our situation. I recommend Bryan Honda dealership and when you do choose them, ask for Joe Davis.
Jameya Williams
Feb 12, 2015
I would reccomend Joe Davis as your sales person of choice if you are interested in purchasing a vechicle from Bryan Honda. He was very curtious, friendly, funny, and interested in my needs as a customer. What l appreciate the most is that he didn't put me in a vechicle that l wasn't interested in, but got right to business in making what l needed happen. I am thankful and blessed to be a proud owner of a Chevy Equinox.
kendrajayann
Feb 10, 2015
Shawn did an awesome job and was willing to do whatever he could to make my purchase as easy as possible. This dealership will be highly recommended by me.
toriemason
Feb 9, 2015
Joe Davis was a great salesman. He was patient with my work schedule and helped my husband andi to get the deal that was beat for our credit and budget!!! Thanks Joe!!!
mon5ter
Feb 8, 2015
I've had bad memory from bryan honda since the experience of 2007 when i purchased an odyssey due to horrible service from the sales person. My wife wanted to check out the CR-V and Pilot after three other dealerships. Since I ran into Ron, he changed my view on how the bryan honda used to be. He was laid back and let us be for enough time to discuss and try out different vehicles without interruption until we actually decided to do the business on one 2015 pilot. His focus was not the benefit of dealership or his personal reputation but the interest of customer and how satisfied we were. The negotiation process with price wasn't painful as the other dealerships, and Ron was more of a listener than a pushing sales person. We appreciated the overall attitude of how he tried everything to comfort us throughout the process. Looking forward to continue the business with him-
Shtia Brown
Feb 8, 2015
Joe Davis is a great sales person! He told me that he would do his best to get us what we want and he did just that. He did not give up until he got us what we wanted. I would definitely recommend him to family and friends. I walked away happy and pleased.
Lori
Feb 4, 2015
our experience was absolutely awesome thanks to Shawn Walker!!! We were looking for our daughter a car and were already nervous. Shawn went above and beyond to help us. There are no words to describe our experience and the outstanding job that he did!!! I would and will be recommending Shawn to everyone I possibly can!!!!
logamanda13
Feb 2, 2015
Shawn made my first car buying experience great!! He helped me find the right car for me and the right price! Hes great at what he does and I would recommend him to anyone looking to buy a car. So excited I got my first car with the help of Shawn!!
lapie1
Feb 1, 2015
I had not purchased a car from a dealership in 15 years, mainly because of the pressure from the Sales people and the lack of customer service. But that was not the case st Bryan Honda and my sales person, Mark Holman. It was the absolute best car dealership experience I have ever had. Very personable, very attentive and one on one experience. Although I was purchasing a used vehicle, I was treated as though I was purchasing a new vehicle, same service, same attention. I would highly recommend this dealership and Mark Holman.
Tianaashley
Jan 31, 2015
Me and my grandfather Mr.Toney had a great experience at Bryan Honda yesterday, and our salesman Mr.Joe Davis was excellent he made sure we got the price and car we wanted and I recommend buying a car from him and Bryan Honda. I'm very happy with my Honda Civic 2015
BSev
Jan 30, 2015
Just traded up for the 2015 CRV and the experience was efficient, pleasant and I am 100 percent satisfied. Joe Davis worked with the Finance Manager to ensure the sale was flawless.
eileen
Jan 30, 2015
Shawn Walker was OUTSTANDING. We had very specific needs while shopping for a car. Shawn gave some great advice and did not give up until he found something that would work for us. We are very happy with our deal and so was he. Shawn made us feel like we were the most important people in the dealership. We will need another car in the not too distant future and we will come looking for Shawn. I work in retail and we always say if a customer leaves our store feeling better when they came in we have done our job. That was Shawn.
Carrie
Jan 29, 2015
This has truly been the most enjoyable car purchase I've ever made. Mark's relaxed style and impeccable follow through is a model approach to providing quality customer service! I highly recommend Mark to anyone who is considering purchasing a new or pre-loved vehicle!
Milton
Jan 29, 2015
Buying a car it is not a simple matter. However, buying a car at Bryan Honda in Fayetteville, NC (drove almost hour and half from Cary, NC) was a very pleasant experience. Shopping around found that the best prices offered where at my local dealer and Bryan Honda in Fayetteville. Furthermore, the service offered by Reginer Thompson (sales professional) is well over the top. From day one while contacting via email, I could feel the care and passion she put while doing her job. My wife and I could not be more happy about how she handle the whole process. She went the extra mile to get us in there. The drive over there was worth it every single mile.Reginer prepared the numbers before we went there so everything was over the table before hand. And, every number, every fact and all the extras you would get with your purchase were given as originally stated. Reginer made the process so simple. Definitely, will be a returning customer.Something to mention as well is how friendly people is at Bryan Honda. Even since we arrived at the parking lot, the personnel was very attentive.During our finance process, we met with Robin. She is a very kind person and went through all the loan details and extra coverage you could get with your purchase in matter of minutes. We enjoyed her company as well.In conclusion, you can not be in better hands than with this dealership. Thanks to Bryan Honda and specially to Reginer Thompson.Thanks,Milton X. Molina
mishgreene03
Jan 28, 2015
Shawn Walker was a ROCKSTAR! He met our needs and got us into an amazing car with an amazing deal! He worked hard to get us approved and has kept in contact with us to make sure we are still enjoying our car. I would highly recommend him to anybody along with the Honda dealership! Thank you Shawn!
amonroe08
Jan 20, 2015
My family and I just bought a 2010 Honda Accord. We came in at 7 at night and left the lot with a new car. Joe and Darius were nothing but courteous and very knowledgable. We couldn't be happier with our purchase. If you need a car these are the men to go see!
Craig.e.casey
Jan 20, 2015
My wife and will only come back to buy a Honda from Byan's Honda dealership, if it's from Leonard Mc Grue & Robyn Mc Lamb. Due to their attetion and commitment we purchased a 2015 Honda Fit. Only based off of who we worked with from the dealership, our business was almost lost to the careliness and lack of respect from thier Co-Workers. I personal feel that these two amazing people desever a great comindation and need to be recognized. We would only recommend this dealership because of Leonard and Robyn efforts for our family. Thank you again, Leonard and Robyn for all of your hardwork and getting my family into a 2105 Honda Fit.
shylda
Jan 19, 2015
Mr. Joe Davis made our car buying experience very pleasurable and rewarding. His professionalism is beyond reproach and he definitely takes great care of his customers. We were given a wonderful deal that we could not resist and we had an amazing experience with very friendly customer service. Thank you Joe & Robyn in Finance for making this experience very easy and worthwhile.
Very Disappointed
Jan 15, 2015
I recently sent a customer to Bryan Honda for the purchase of a car about 2 months ago and yet to have gotten my referral that was promised for sending a customer.... Thanks Bryan Honda. Will not be sending another customer your way. Called the sales person several time and no response
mrslim233atgmail.com
Jan 9, 2015
Joe Davis was our primary salesperson at Brian Honda. He met our every need. He was very professional and is the best new car salesman I have ever encountered. Second to none.
dfitts1974
Jan 2, 2015
Mr. Joe Davis definitely made our car buying experience a pleasure. This is our 4th vehicle from Bryan Honda, the second in 2 years and his professionalism was beyond reproach. Joe Definitely takes care of his customers, I will definitely be seeking him out on our next purchase. Thanks Joe, and Happy New Year to you and the staff at Bryan Honda.
Thestig0711
Dec 30, 2014
TRex did an outstanding job throughout the entire car buying process. He was very helpful finding the vehicle that I wanted wth the right options explaining every detail of the vehicle. I appreciate all the help thought the entire purchase process and highly recommend the Bryan Honda Team when purchasing your next vehicle. Thanks for everything.
Wendell Miller Jr
Dec 30, 2014
I want to thank Mr. Shawn G. Walker for his dedication as a car salesman and going above and beyond to get me financed and in the perfect car to start my New Year off in style with my 2011 Chevy Cruze. May God continue to bless you and the Bryan Honda of Fayetteville family for the many blessings you give to so many others.
Brownmac3
Dec 23, 2014
I would like to say hats off to Mr.Oates for such great customer service and for ensuring that I was pleased with my purchase of my two cars. He knows his stuff when it comes to providing the best customer service and selling of a car. Thanks Mr.Oates for all that you do and I'm sure to return with smiles when I purchase another new or used car. Keep up the good work??????Thanks Mrs.Brown/Brandon????
hondaman14
Dec 22, 2014
Mr. Joe Davis was wonderful at helping me get my ride! Super friendly and makes anyone buying a car his main priority. Go to him, he will take care of you. -proud new owner of a 2014 civic, thanks Mr. Davis!
monicag926
Dec 19, 2014
i just purchased my 4th vehicle from Bryan and no dealer in the area can compare to them. They will do what it takes to earn your business including price matching, delivery of your vehicle, you name it!! I will be a loyal customer for life. Ask for Reginer and you won't be disappointed.
NLamb
Dec 17, 2014
I'm very pleased with the service we received from Mark Holman. He was incredibly friendly and went the extra mile not necessarily to make the sale but to make sure that we were comfortable and happy with our new Honda. I highly recommend him and this dealership.
Rekan
Dec 17, 2014
This man right here is the example of a salesman. Funny, friendly will go out his way to make you feel comfortable. Will answer all/even the toughest questions. I highly recommend Mark as the only salesman to see for a quality automobile. Great asset to the Bryan team.
alma1958
Dec 13, 2014
HONEST, GENUINELY CARING, and NON-BADGERING salesman!! He and Mr. Owen Widman make an EXCELLENT team! These men restored my faith in car salesmen. They are very helpful in trying to match the vehicle and price with the customer's needs. I cannot say enough about these Christian men whom I had not met until today but feel like I have known for years. HIGHLY RECOMMEND the dealership....whole atmosphere was pleasant!!!!Thank you, gentlemen! Melinda Nordan Clinton, NCPS Special thanks to Robyn McLamb as well. :)
glendora ford
Dec 10, 2014
Shawn as you know the Ford's love HONDA. You were AWESOME,TIMELY AND FRIENDLY. I AM LOOKING FORWARD TO GETTING ANOTHER ONE SOON!! YEAH!!
Tracie Francique
Dec 2, 2014
Practically my whole family has purchased from here.Hard working, answered all questions, gave a great deal ,and didnt give up.Very helpful! thanks again!!!!!!!!!!!!
Russell clover1948
Nov 23, 2014
I would, like to thank Shawn, for his very professional salesmanship. For selling me my dream car, a 2015 Accord. I had asked for Jeremy Vick, but he was helping, another potential customer, Shawn, stepped-up and took care of me, while, informing Jeremy, of my presents. Together, they made my day. Thanks guys, hope you all, have a wonderful Thanksgiving, Please let all, of your Honda family know, Happy Holidays, Russell W. Clover.
alan.thomson.773
Nov 11, 2014
My daughter's 2008 Civic Hybrid had been giving us a check engine code for the hybrid battery.I called early Monday morning and Jessica (I believe) was very courteous and prompt, and informed me I could drop it off at my convenience.When I arrived, I spoke with J.R. and told him I was in no rush, and asked that the technician Brock Horton be the person to look at the car. He assured me Brock would do it and corrected some misinformation in my account.Brock called me later in the day to keep me updated on the car's progress. A part had to be ordered, so a slight delay was expected. Brock called me once the car was completed and assured me everything was as it should be. J.R. called me as well, and he let me know it would be OK if my daughter picked up the vehicle (as it's in my name).When my daughter got home, she let me know everyone there was super nice and the car was good to go again.My family and I have purchased many cars from Bryan Honda over the years and have always had great experiences from everyone we've interacted with. Everyone from sales, service, parts, and techs have always gone above and beyond to make sure my family and I have been taken care of.Thanks again to Brock, J.R., and Jessica for getting my daughter back on the road again in a timely manner!
Dellicia Wardrick
Nov 8, 2014
On yesterday I felt like the Queen of England despite my poor credit score. Mr. Walker was able to make me a first time Honda owner. I was truly impressed by the professionalism, knowledge, and the time he dedicated to making this life changing event occur for me. I was the last transaction of the evening and he made sure that all of my questions as wells as concerns were rectified. I am truly appreciative of Mr. Walker making me feel like family versus just another customer. He is an asset to your dealership. Dellicia Wardrick
mosherja
Nov 8, 2014
Shawn was excellent. I am a repeat customer so seeing him again was like linking up with an d friend. We were able to talk about what I was looking for before I came in and Shawn was able to locate exactly what I wanted. I got a great suprise when I went back to the finance office as the price turned out to be $8 less than what Shawn and I had discussed. I am definitely planning on returning when my lease is up to get another.
Diamond Whitted
Nov 3, 2014
My recent purchase was great at Bryan Honda! My salesman was Andy Gare and he made my experience very comfortable and hassle free. Andy also did an excellent job with answering all questions and ensuring that I was pleased with my purchase. Thanks Andy!
Amy D.
Oct 30, 2014
I bought a car today from Taylor Shackleyford at Bryan Honda and had an excellent experience. I used to be a Subaru girl, but I may be a Honda girl from now on. I would highly recommend Mr. Shackleyford and Bryan Honda to everyone. Low stress, positive experience. I can't say enough!
notafan
Oct 29, 2014
Do NOT recommend for servicing your vehicle. They do not follow through with timelines, do not value your time, and did not communicate with me about the repairs. Any time I had to call or asked a question, they would roll their eyes and act as though I was wasting their time by requesting clarification. Will not go back--it's worth the drive to ANY other Honda dealer than to go back to Bryan Honda. They offer "shuttle service". I spent over an hour sitting in the vehicle driving all over Fayetteville to pick up other people after waiting 30 minutes past when I was told I would be picked up and 10 minutes on hold to get a shuttle. Again--if I charged them for my time as much as they charge for labor, I think i would have broken even on the time wasted.
amyd1974
Oct 29, 2014
I bought a car from Taylor Shackleford today and had an excellent experience! Everyone I encountered was very professional and super friendly. I would highly recommend them to anyone. Thank you Taylor.
Carla Charles
Oct 29, 2014
I bought my 2011 Honda Accord in August and my temp tags expired 10/10. When I contacted the sales man that sold me my Honda Accord about the matter he said he would look into it and never called me back. I called the dealership a couple days later and the license and tag dept. Had no idea what was going and told me that it was supposed to be a transfer but the sales man some how messed up the paper and again never contacted me until I contacted him.... Needless to say that the sales man was incompetent. Bryan Honda need to have better quality sales people on their team. I won't be going back there to buy any more cars.
Ruth Monroe
Oct 27, 2014
Bryan Honda is the best place to buy a new or used car. Shawn Walker is the ultimate salesman. I felt comfortable and confident with him during the entire buying process. I was introduced to several employees throughout the evening and there seemed to be quite a few deals being made all around. Everyone was relaxed and friendly and things progressed "smooth as silk." Financing was a breeze. This was my fourth car-buying experience, my first at Bryan Honda and definitely my favorite.
Jjmendez5
Oct 22, 2014
Joe and the Honda family took great care of me. I came in with no intentions in buying and I left with a 2014 Honda civic. Joe took great care of me and fought to get me the best price for the vehicle. I would recommend everyone that wants a good working car with great gas mileage and loves good customer service to visit joe and buy a Honda!
Evelyn Clemmons
Oct 15, 2014
Bryan should have an Easy Button because the whole experience was easy, pleasant and fun. I bought my car at a very stressful time in my life and Mark and the staff were very understanding and helpful. Mark is a great salesman but not high pressure which is a turn off for me. Even in the midst of their building renovation everyone was helpful and cheerful. I will be sending friends who need a new ride to Mark for sure. Thanks Bryan and Mark!! Lovin my new CR V!!
rsuggs
Oct 14, 2014
I highly recommend working with Ron Garcia at Bryan Honda. After weeks of searching, we purchased an Odyssey on October 11, 2014. Ron was patient with our decision making process and was very helpful along the way. He is a man of strong character and is trustworthy. We are new to Fayetteville and we can now add Ron Garcia to our list of new friends. Meeting him and working with him to purchase our car has been a delightful surprise and I am sure we will bring our future car purchases to him and to Bryan Honda. You should do the same if you need to purchase a vehicle.
Heather Salisbury
Oct 13, 2014
I am proud to be a customer of Bryan Honda, but I am even more proud to be a customer of Ron Garcia. I feel blessed to have a salesperson that I can count on. Saturday, October 11, 2014 was my third vehicle purchase from Ron. Over the years, Ron has gone above and beyond any and all expectations and he has proven time and time again of why I made the right choice to purchase a vehicle in Fayetteville. Ron is patient and he makes me feel like I am the only customer in the world! I feel like I would never buy another vehicle from any other person or any other dealership on Earth. Thanks to Ron, I now have a 2014 Crosstour that I absolutely love. To the management of Bryan Honda, you truly have a gem on your hands. He's the BEST!
Flohwalker
Oct 10, 2014
Mark Holman made it easy for me to get a 2015 Honda Fit. He got me a real good deal on my new car. He is real friendly and takes his time and don't rush you to make a decision . If you want to get a new Honda ask for Mark Holman he will do anything to get you a great deal.
Ellen Baber
Oct 7, 2014
I purchased a 2014 Honda Accord from Bryan Honda today. This is the third car we have purchased from this dealership and we have always been very pleased. Our salesperson, Clifton Oates, did a great job answering all our questions, and helped us with get the car we really wanted at a price we could manage. We're enjoying it already! I recommend this dealership and salesperson whenever I hear of someone needing a car.
raymcl
Oct 7, 2014
Shawn is the example to professionalism and all facets of customer satisfaction I really appreciate his service and will recommend all friends and family to see Shawn at Bryan Honda in fact my father will be in Monday.
yvette.nicole.71
Oct 5, 2014
As a medical professional and a veteran of the United States Air Force integrity is a core value. A core value that many in the Fayetteville area share because of the association with the military base. However, Bryan Honda of Fayetteville lacks such values, if they have any at all. They are driven by the dollar and sold my 90 year old grandfather, an army veteran himself, a 3 year old used van that is going to cost him $40,000+ in financing. My grandfather suffers from old age and the beginning stages of dementia. He went in for a repair of his current vehicle and was preyed upon by salesman Mark Wilkins. He inked a bogus deal on a used car because he obviously knew he could take advantage of such a frail individual. NO INTEGRITY!! Manager Tim Roussell was made aware of the atrocity and responded that they "don't care whether you are 9 or 90". NO INTEGRITY!! That is their mentality, no sense of professionalism. Their willingness to respond and rectify the situation was minimal, evasive, non-chalant, disrespectful and down right LACKED INTEGRITY!! We all know that just because you can do something, doesn't mean you should. We all learned this life lesson in kindergarten. But this is how Bryan Honda does business. I encourage everyone, but specifically all my medical professionals and any military members or their family to AVOID THIS DEALERSHIP!! Can you imagine my family's outrage?? Can you imagine your own family's outrage?? What would you do if someone purposely took advantage, preyed upon and ultimately hurt the livelihood of your elderly parent or grandparent?? Unfortunately this is a growing trend in consumerism that Bryan Honda of Fayetteville disgustingly profits from. Let's put a stop to it!! Let's put a stop to them!!Bryan Honda fails in business and in life. When they are ready to do what's right I can gladly be reached at ynbattle08atyahoo.com-Dr. Y Battle
brose2013
Oct 4, 2014
It was a pleasure coming to Bryan Honda. The employees had a open welcome but overall, Joe Davis went above and beyond to make sure that my needs were met. He was very understanding and provided great customer service to me. He knew exactly what was suitable for me and made the whole experience worthwhile. Thanks for everything, I'm more than grateful!!
1122448
Oct 3, 2014
Mark Holman and all the staff made buying a new car a great experience! Everyone working there was kind and not pushy. After considering several other dealerships, I was quite pleased with Bryan Honda in their competitive pricing and friendly service.
Jennifer Branthoover
Oct 2, 2014
WORST SERVICE EVER, THEY MAKE PROMISES AND THEN DON'T FOLLOW THROUGH, ONLY DO HALF THE JOB JUST TO BE DONE WITH IT. MAKE YOU FEEL LIKE THEY ARE DOING YOU A FAVOR WHEN A JOB IS COVERED UNDER WARRANTY. TELL YOU THEY WILL CALL IF THE JOB WILL TAKE LONGER THEN WHEN YOU SHOW UP ITS STILL NOT READY EVEN 4 HOURS LATER. BIG HASSLE ESPECIALLY IF YOU LIVE AN HOUR AWAY AND HAVE TO SWITCH CAR SEATS ETC. NOT WORTH IT, FIND A DIFFERENT DEALERSHIP! CERTAINLY WONT BE PURCHASING ANOTHER BRAND NEW VEHICLE FROM THEM WHEN I UPGRADE NEXT YEAR!
msealey1
Oct 2, 2014
Went To Bryan Honda With Test Drive Only in Mind, Was Given A Wonderful Deal That We Couldnt Resist. We Had An Amazing Experience With Friendly Customer Service!! Most Def Look Forward To Doing Business Again With Joe At Bryan Honda. Robyn In Finance Amazing!! Thank You Joe and Robyn For Making This Experience Easy.
kaileep
Sep 30, 2014
Amazing experiance they really moved mountains to get us what we wanted. Definitely would recommend Bryan Honda.
kailee.penland
Sep 29, 2014
I had an amazing experience at Bryan Honda. Loved the sales team and finance team Robyn was amazing. They really moved mountains for us. I highly recommend Bryan Honda.
Joyce W.
Sep 26, 2014
Purchased a certified pre owned Honda Civic. It is not worth the paper it is written on. I have had multiple tire problems since I purchased the car 7 weeks ago. It started the night I drove it home. After the 4th issue I called the service department. I was told I would receive a call back with a resolution in 48 hours. A week later, I had to call them only for the snotty service manager to state that its required to have 5/32 tread on the tires to meet the certification. 5/32 is not much and barely met the requirement. He refused to help rectify the situation stating they lost money on our sale. Take that up with the sales folks and not the buyer. They did not forward the complete loan package to the bank. The bank called and harassed us for a week trying to get the information. Called Bryan Honda multiple times to get this rectified to no avail. We completed all the information for the bank again. The car battery was dead upon arrival. The windows of the car was smeared with some gunk. I had to buy denatured alcohol to clean the crap off the windows so I could see to drive. Horrible. Go to Lumberton or Sanford.
Joyce Waters
Sep 26, 2014
Purchased a certified pre owned Honda Civic. It is not worth the paper it is written on. I have had multiple tire problems since I purchased the car 7 weeks ago. It started the night I drove it home. After the 4th issue I called the service department. I was told I would receive a call back with a resolution in 48 hours. A week later, I had to call them only for the snotty service manager to state that its required to have 5/32 tread on the tires to meet the certification. 5/32 is not much and barely met the requirement. He refused to help rectify the situation stating they lost money on our sale. Take that up with the sales folks and not the buyer. They did not forward the complete loan package to the bank. The bank called and harassed us for a week trying to get the information. Called Bryan Honda multiple times to get this rectified to no avail. We completed all the information for the bank again. The car battery was dead upon arrival. The windows of the car was smeared with some gunk. I had to buy denatured alcohol to clean the crap off the windows so I could see to drive. Horrible. Go to Lumberton or Sanford.
rmtjr
Sep 20, 2014
My wife and I just went to look and price some used CRV s, but Shawn gave us such a great deal we could not turn him down. Excellent job and very friendly. Look forward to more with Bryan Honda and Shawn Walker. Thank you very much.
tylereller92
Sep 20, 2014
I went to Bryan Honda and met Shawn. I told him I wanted a civic and immediately we went out and showed me the features and driving experience of a 2014 civic and helped me trade in my old car and get financing with reasonable monthly payments. He was not going to give up until I got into my dream car and he absolutely did. I would recommend Shawn to anybody going to Honda.
christy.k.raley
Sep 9, 2014
I was at this dealership for about 3 hours and never test drove a car even though I was there to shop for one. I was told we were starting backwards and she got all my information first. I was never even shown the cars I was interested in only given the details verbally of what each package meant. I was never worked up a quote that day either WOW-and was told someone would call me to give me the numbers tomorrow. In all my 41 years I have never not at least walked out knowing what rate and payment they were offering. EVER!!!!!! Long story short----Nobody ever called. I gave them a call back the next day and was told they were just really busy with the holiday and they would call back by the close of business. Still no call a week and a day later. I called today and spoke with the sales manager who was apologetic and said he would work on getting the information to me and asked if I minded if my same sales person gave me a call.....I said sure because she was nice, just obviously fell short on the follow through on my Labor Day visit. Tonight guess what- SHOCKER- YET AGAIN NO CALL!On this same Labor Day I went to Nissan in Fayetteville and test drove an awesome car and got the numbers before heading to Honda that day. I was in and out in less than an hour and a half. I give this dealership a very poor customer service rating. They are very busy and Honda sells itself, but they need a lot of work as a business. 41 years and never had this happen!!!!!!!!!!
Don't shop at Bryan honda
Sep 8, 2014
Never buy a car here, first of all they will not pay you a fair price for your trade in. And the service here sucks . I rec you shop at reed lallier
Anchalee
Sep 4, 2014
It took a lot of work to locate my CRV but we finally got the right color and trim package. I am very happy with the car and the service that I received Terrell Lake and the rest of the team were very helpful and patient with me.
suram02
Aug 31, 2014
I bought a 2014 Honda Pilot Touring on 17 July at Bryan Honda. I was looking to trade in my 2012 Pilot EX-L. When I first became interested in purchasing a new Honda, Deja Brooks was the first person I'd been in contact with initially via e-mail and then she followed up with a phone call. She was very friendly and helpful. On the day that I decided to go the dealership, Shawn Walker was the first person who greeted me and my husband when we walked into the dealership. He was also very friendly, helpful, and listened to what I wanted. When we took the vehicle out for a test drive, he was knowledgeable about the vehicle and how the different features worked. He made us feel comfortable and didn't put any pressure on us in purchasing the vehicle because I told him I wanted to think about it overnight. When I came back the next day to purchase the vehicle, the process was very seamless. The dealership also was able to transfer the running boards from my old Honda to the new one. Shawn even took the time to help me connect my phone to the vehicle. I would have no problem recommending Shawn Walker and Bryan Honda in purchasing a vehicle.
Ruyi
Aug 28, 2014
I just got the States, T-REX Lake went above and beyond my expectations along with General Manager Tim Roussell. Thanks to T-REX, and the people at Bryan Honda for the wonderful experience on the purchase of my 2015 Honda Fit. I highly recommend them for your car buying needs.
Lewisdaw
Aug 28, 2014
I had the honor of with Mr. Joe & Veronica Davis. What a wonderful team. I was very impressed that they both were so knowledgeable on the vehicle that I purchased yesterday(2014 Honda V6 w/navigation). They answered all questions and then some. I have to mention that they made me feel so comfortable during the whole process that it seemed that we knew each other for years. I dont believe that I would have received that kind of service anywhere else. I would recommend them as a sales consultant any day...Thanks again Team Davis/Bryan Honda
Jcrollins
Aug 26, 2014
I had the privilege of working with Joe Davis and the team at Bryan Honda. My situation was a little different in that I was traveling down south from New England specifically to get a reliable car that had not seen years of snow/salt damage from the harsh winters in the north. That being said, I had to do most of my research online and via the phone since I only had limited time to pick up a car and drive it home. I found the right vehicle for me and my family at Byran Honda and Joe was instrumental helping me shop. He even went so far as to take out his cell phone and give me a video tour of the SUV I was interested in and text it to on the spot. When I arrived, I was happy with and impressed by the professionalism and customer service that was displayed by everyone at the dealership. I would feel comfortable sending my friends and family to Bryan Honda.
nyrican8
Aug 24, 2014
I had purchased a 2008 Accord from Bryan Honda in 2008 and I was very pleased with how the sales process went then, so I decided to go back because I felt it was time to trade my 2008 Accord for a newer Accord. Mr. Walker greeted me as I was looking at the Accord's and he quickly listened to my concerns and questions. He was very attentive to my needs with a very friendly attitude that made me feel comfortable. Together we made the "sale" happen and I was very excited by the end of the day. Many thanks to all the staff.
RADJr
Aug 18, 2014
I want to Thank Bryan Honda and my salesman Mark Holman for making my purchase of a 2014 Honda CRZ very pleasant. First off I like Honda's reputation for making quality vehicles at very affordable prices. I'm a big truck guy but needed a commuter vehicle. I could have bought anywhere but Mark' Holman's willingness to be patient with my schedule and timeline while delivering the facts helped greatly in my decision to by a Honda. He followed up with me and answered my questions in a very timely manner. Bryan Honda backed him up with giving me a great deal and that's how they earned my business.
Shawn J
Aug 18, 2014
Mr Walker is an exceptional salesperson whom I had the privilege of working with. He was very friendly and understanding of my needs and made it happen. I was very pleased with his courteousness, professionalism and the service I received from him. I would highly recommend him to anyone on the market for a new vehicle.
kjo2002
Aug 8, 2014
I should start by saying that I hate buying cars because traditionally I hate dealing with car salesmen/women. My husband and I had been to several dealerships in Fayetteville and Raleigh, but had not found a vehicle we liked at a price that worked for us. We stopped at Bryan Honda because it was on our list and Joe Davis introduced himself while we were looking at vehicles. He was friendly, but not overbearing, and was willing to patiently answer our questions on a wide variety of vehicles. In the end we wound up with a totally different vehicle than we had been looking for, and we are very happy with our selection! If it had not been for Joe's flexible, easy going sales approach I am sure that we would have just moved on to another dealership and had one more fruitless day of car shopping. Thanks for making the stressful business of buying a car so much easier and representing your profession so well. Great job, Joe!
gtfreth
Aug 5, 2014
Joe sold us our third honda, first an accord then a CRV and now a pilot car and we could not not be happier! Thanks Joe
mekag101
Aug 5, 2014
I was in need of a car so my mother brought me to the dealership she got hers from. Spoke highly of mr. Joe davis. I went and he lived up to all the talk. My credit was less then perfect yet me some how worked his magic to get me approved. Extremely great customer service. I had one problem with my 2013 toyota corolla, it shook when I breaked. He got that fixed on the next business day and its not driving GREAT! If in need of a car and looking for someone to work with you to get you what you want and spectacular customer service, go to joe davis.
d bettis
Jul 31, 2014
Joe Davis was an amazing sales person. He helped my sister and he went above and beyond to help her. Unfortunately she was unable to get a vehicle, but Joe stopped at nothing to try and help her. My experience was excellent. I would definitely recommend anyone who wants a new Honda to get with Joe Davis. Thanks Joe!
DeEndree
Jul 30, 2014
My experience at Bryan Honda was beyond phenomenal. The work ethics the employees have are like no other. Not only did Joe and Veronica work with me for 3 days straight, they got me out of my old car and into a brand new one. Words cannot express how grateful I am of them I am BEYOND thankful for the work they did.
Ms . Jamaica
Jul 30, 2014
Mr. Joe Davis has given me the most EXCELLENT customer service. His honesty and dedication during the process of my purchase was impeccable. Thank you Joe!
mayurg
Jul 24, 2014
Had great experience working with Joe Davis. He was very helpful through out the process. Patiently explained the features and worked with integrity. Was in my car in 24 hours from my first contact with Joe. It was worth the drive for our family to visit from Raleigh area.
jwilliams9799
Jul 22, 2014
I recently purchased a used car from Bryan Honda for my teenage daughter. Joe was very helpful and honest. He made my car buying experience smooth and hassle free. He worked with me to meet all my needs and was extremely honest about the vehicles for sale on the lot. He helped select a perfect first car for my daughter and I don't feel like I have to worry about its safety. When Joe found out I had no one to help drive the vehicle home, he went above and beyond and drove it to my home for me. Joe is extremely friendly and professional. I would definitely recommend purchasing a car through him.
Jgmagic2000
Jul 20, 2014
We had a great experience this past weekend buying our car from Bryan Honda! They really make you feel like home there, always have great events going on Saturday which the kids love. This was our second experience with Shawn Walker and was just as good as the first! He always has a great friendly attitude and puts no pressure on you at all, you can tell he really loves what he does. We have been converted to an all Honda family. You simply will not have a better car buying experience anywhere else in Fayetteville!
B.toda5thpower.D
Jul 16, 2014
Mr. Joe Davis was extremely considerate and patient while working with me and husband in our search for transportation for our daughter. Your service was second to none. Thanks so much for all of your time and effort and especially helping us make our daughter happy. She LOVES that blue Honda CR-V!!!
CW1964
Jul 14, 2014
Returning to Bryan Honda for the fourth time since 2008 to buy a new vehicle, my buying experience with Kevin McGirt was ANOTHER OUTSTANDING ON. It seems like with each time I buy from Kevin McGirt, he only gets better in giving service to his customers. His customers ALWAYS COME FIRST, and Kevin will do anything in his power to make them happy. We want to thank you for that special service, you made our day most special with serving us. At this time we like to recommend Kevin McGirt, and Bryan Honda of Fayetteville, NC to anybody that is interested in buying a new Honda or any other used car. We the White's feel strongly you will not be disappointed. Until we meet again, Kevin McGirt. Best of luck to you,Many hugs, Christine, Katherine and Kimmy :-)
deno13b
Jul 13, 2014
The best sales associate I have ever met. Ron Garcia truly cared about me more than making the sale which i found truly comforting. I will be recommending my friends to Ron Garcia at Bryan Honda
ruben.ortizvelazquez
Jul 11, 2014
An excellent staff and friendly atmosphere, our Sales Associate and Finance adviser (T-Rex Lake and Robyn H. M'clamp) were very cordial, patient and professional. They made our visit at the dealer one to be remember for next the time we purchase a vehicle.
bnehls
Jul 9, 2014
We enjoyed being assisted by T-Rex Lake. He was very professional, personable, and knowledgeble. I would recommend him to anyone looking for a car. Sincerely, the Nehls family
wealthy1
Jul 8, 2014
Yarnell Johnson And Leonard McGrue, are very professional, and they made my mom and i fill like we were the only 2 people at the dealership. The overall experience was amazing, My mom was so frighten that i wasn't going to get that 2012 Dodge Avenger. That's when Lenonard reassured her we are going to make it happen, and HE DID JUST THAT. We watched him sprang into action, and a lot of times along with Mrs. Robin Mclamb the finance manager we were the last to leave, Guess what my mom and i drove the 2012 Doge Avenger home at last. Over all my experience was off the chain.
xraygirl
Jul 8, 2014
Love Bryan Honda! Always have an awesome experience and T - Rex is great asset to the Bryan Honda team!Thank you so much T-Rex!
johnsonjoh
Jul 4, 2014
Mark Holman at Bryan Honda of Fayetteville, understands the meaning of the words Customer Service. My wife and I were approaching our anniversary of 25 years and we decided to get her a new car. Earlier last year, my wife had given her 2005 Accord to our daughter to attend college. We met Mark and told him of our budget, and the ideal car my wife would like to have. The 2014 Civic she wanted was the right bargain with no hassle throughout the numbers work up. Mark attention to detail in understanding our concerns for a new car for my wife made the process in selection a rewarding one. I have had the pleasure of buying cars from car salesmens throughout Fayetteville, and Mark ranks up in that top five of a caring professional who listens to the concerns of the customer and not tries to push the gimmicks in order to make a sale. His focus in helping people is truly a talent and gift which eases a customer approach in buying a car. It is nice to have a salesman working in your behalf to purchase a vehicle, one who listens to your concerns. You appreciate the rest of the dealership for hiring him. It takes a team to run a program like this, and with people like Mark and Robyn Mclamb, the finance manager, word of mouth is the easiest form of advertisement for excellent customer service program. I would highly recommend Mark Holman who is a look alike for Kevin Costner as your next salesman for your next Honda. Your experience will be as rewarding as ours.
Nikkibabe4ya
Jul 3, 2014
I want to share a little back story to this review. A day after purchasing our Ford Fusion, we noticed some issues with the vehicle. Quick to help us out, Joe had it in the shop the next day. When we got the vehicle back, we still encountered problems. We let Joe know and he was very helpful in getting the service department in touch with us to see what was still wrong with the vehicle. This is where my transaction started to go sour and I questioned if I made a mistake purchasing this vehicle from Bryan Honda. The service manager seemed helpful but in the end I was let down and left with a negative feeling towards this dealership. After writing a negative review thinking they do not stand behind the vehicles they sell, I was contacted by Rico who made sure this situation was handled. Tim Roussell contacted me as well and reassured me that this is not how they do business and that our vehicle would be taken care of. That night we were able to drop it off and we were given a rental car so we were not without a vehicle. Here is where Bryan Honda redeemed itself. After sending my vehicle to Ford to get fixed, as it ended up being a problem only Ford could warranty, it was there for 10 days. Every day, Bobby was checking with Ford about the status of my vehicle. Then Joe would call and let me know what was happening with the vehicle while it was at Ford. I truly appreciate the commitment they showed in getting our car fixed and to make sure we were happy customers. Thank you to Bobby for constantly checking on our vehicle while it was at Ford and a big thanks to Joe for going above & beyond to make sure we were taken care of and that our vehicle was fixed. After a rough start, I can truly say that I am very happy with the outcome and customer service that 'I received. Thanks again guys for all of your help!
trayluv73
Jun 29, 2014
Tool kit, that's right that is the reason why I went to Bryan Honda in the beginning, then I met Kevin and everything changed. He didn't try to sell me a car he sold me the right car. He did what most salesmen don't do and that is to listen. He listened understood and went above and beyond to help get me into the right vehicle. I even called him on his day off and he was more than willing to ease my mind when it came to my new purchase. When Kevin was multitasking with me he sent in another great employee Veronica Davis to help with the process. She was a extra breath of fresh air that just added more to a smooth as glass process. She helped ease the pain of me getting rid of my older car (that I loved!) and made me feel very comfortable in my new car. I wish I had more money to buy more cars they deserve what they make and then some! I wish all customer service people were like them!! Very satisfied customer, Tray
dsoria12
Jun 28, 2014
I came to Bryan Honda to trade in my 2012 Kia for a 2014 Honda Accord. I met with Rasheed Akins who was very professional and helped me pick my new car. He made my wife and I feel very comfortable and helped us understand how the trade in process worked. I would recommend him for anyone because he is friendly cares about his customers and very knowledgeable man. Now I have an amazing car that I got a great deal so thank you rasheed.
kook591625
Jun 28, 2014
I just purchased my second car from Bryan Honda and I see nothing has changed. The entire experience was A-1.The staff is friendly and professional. Every question asked was answered in a manner that assured me that they knew their product. I was assisted by Mr Clifton Oates who I extremely helpful and knowledgeable. I will refer friends and family to Bryan Honda and Mr Oates.
dowlingt
Jun 26, 2014
Our car was brought in for recall service and needed to be left for two weeks. Upon leaving car we were not given any work order to sign. There were $200 sunglasses and $400 watch left in the car along with other items. When picking up car, all the items in the car were carelessly thrown in a pile in the back of the car. After going through everything we discovered the watch and sunglasses were missing. After speaking numerous time to service manager and general manager, they informed us that they were not going to do anything about they being missing and that we had no proof that they were in the car when we left it. They said they were not liable and the work order that we signed said that they were not liable for personal items. Tim, general manager, was unwilling to assist in any kind of compromise for a resolution to the matter. I am shocked that a business would treat our military members in this way! Customer service is non-existent in the service or managerial staff of this establishment. Go somewhere else if you want to be treated as valued customer!!!!
aarangel4
Jun 25, 2014
The day(s) I visited Bryan Honda, we talked to Mark and he gave us full customer support and recieved the outstanding business we were looking for at the time. If I could seriously rate him for six stars I would. The Price was there for us, the support and the honesty that came from Mark helped encourage me and my choices on the purchase of the 2014 Honda Civic LX.
jmwarren2180
Jun 24, 2014
At a time when far too few people are providing excellent service to the customer, it is certainly a pleasure to find a sale representative that has genuine interest of the customer at heart. I had the privilege or working with Mr. Mark Holman in purchasing a new Honda Odyssey. In a most professional way Mr. Holman took the necessary time and effort to show me various vehicles until I found one that would meet my needs. He then worked with me to achieve a price I could work with. After agreeing on the price Mr. Holman worked with me to explain the features of my new Odyssey until I was completely satisfied and comfortable when I drove off.Mr. Holman has since followed up with me to make sure everything was fine and the vehicle was performing according to it's fullest potential. I would not hesitate to recommend Mr. Mark Holman to any of my friends and indeed if I have the opportunity I will do just that.I would like to take a moment to express my sincere appreciation to Mr. Mark Holman for working with me in a most professional manner. At such time that I will need to buy another new vehicle I would hope that Mr. Holman will be available to assist me. To sum it up Mr. Mark Holman is an exemplary salesman who, in my opinion, all salesman to strive to emulate. I would certainly recommend him to others and he, in my opinion has earned any commendation that could be offered him for performing in such a stellar manner.Please feel free to pass this commendation along to whomever it may concern and you have my permission to attach my name.Thank you and thanks to Mr. Mark Holman from a completely satisfied customer. A 5 star performance out of 5 stars are certainly in order for Mr. Holman.Jerry M. Warren
Kc2305
Jun 24, 2014
I had the great pleasure of working with Joe last week. He worked with me to get exactly what I was looking for and knew where I needed to be in order to make my purchase. We wish him the best of success at Bryan Honda and know exactly where and who we are buying our next vehicle from. If you are in the market, new or used, Joe will find you the best deal.
kvp0210
Jun 20, 2014
Joe was a great guy. He was very friendly and helped us get an excellent deal on a brand new Honda Civic! I also like how he was straight forward and honest! I would recommend him to anyone, matter of fact I am thinking about buying a used vehicle, and I will come to him for that!
Quazar
Jun 20, 2014
Ron is a retired Army soldier and I am a retired Air Force Airman. I felt really comfortable working with Ron to purchase my new pre-owned Honda Ridgeline. We shared some of our military experiences. From the moment I arrived there was no high pressure. He gave me the keys and I went out to inspect the car and look under the hood on my own. When Ron joined me he thoroughly explained the details of the vehicle that I wasn't familiar with. Then he took me for a short 4-wheel drive test run to demonstrate the stability of this unit body construction. I was impressed at how well the Honda handled when I compared it to my former Ford Explorer Sportrac. Needless to say that after attending auto shows in DC and hear and visiting auto dealers in Virginia and North Carolina, my experience at Bryan Honda was great and they had just the vehicle I was looking for. I will look to visit them again in the future when it is time to make another purchase. Thanks to Ron Garcia and Rom Hawthorne (loan agent) for making this a pleasant experience.
Adrea210
Jun 19, 2014
Roy, what a guy. If your going to buy a vehicle from this dealership, make sure that he (Roy) is the salesmen you deal with! Not only was he prompt, and honest, he drove my car over 2.5 hours to me so I didn't have to travel. Iv purchased 4 cars in my life, this has by far been the best experience ever.
rndickens
Jun 18, 2014
I worked with Mark Holman on the purchase of a 2014 Honda Accord. Mark was courteous, friendly, comprehensive, and he took the anxiety out of the car buying experience. I look forward to working with him again on the purchase of a new Honda in the future.
Angry customer
Jun 16, 2014
This place is HORRIBLE! I wouldnt recommend it to anyone. I took my vehicle to their clueless service dept in which I was told they couldnt even check my car until I did some suggested fix that I knew was not even an issue. My car stayed here for a month while they guessed on what my diagnosis was. I spent so much money on unnecessary repairs after they assured me of a problem n it was never it. After 1 1/2 months, I finally have my vehicle and also it was returned with parts broken and all. After speaking with the sorry management, I was cursed at and spoken to so rudely that I contacted HONDA AMERICA. This place doesnt care and the customers need to speak up and stop letting them get away with the ripping off of customers. Also, after all of this, the issue still isnt resolved. I spent close to $1150 and they tried to charge an additional almost $900 when they didnt even know the issue. They returned my vehicle with broken parts after being in their possession and did not bother to explain what happened until I questioned them.
darknluvlydiva
Jun 16, 2014
This place is HORRIBLE! I wouldnt recommend it to anyone. I took my vehicle to their clueless service dept in which I was told they couldnt even check my car until I did some suggested fix that I knew was not even an issue. My car stayed here for a month while they guessed on what my diagnosis was. I spent so much money on unnecessary repairs after they assured me of a problem n it was never it. After 1 1/2 months, I finally have my vehicle and also it was returned with parts broken and all. After speaking with the sorry management, I was cursed at and spoken to so rudely that I contacted HONDA AMERICA. This place doesnt care and the customers need to speak up and stop letting them get away with the ripping off of customers. Also, after all of this, the issue still isnt resolved. I spent close to $1150 and they tried to charge an additional almost $900 when they didnt even know the issue. They returned my vehicle with broken parts after being in their possession and did not bother to explain what happened until I questioned them.
Robin203
Jun 15, 2014
Can't say enough good things about Bryan Honda and Leonard McGrue. I received a follow up call from Leonard while negotiating (waiting is probably a better word) with another area dealership. I explained that I had located a vehicle that I intended to buy, and he congratulated me, but asked me to please consider giving him the opportunity to assist if anything changed. As I continued to WAIT, he surprised me with a text message listing 6 vehicles with the specs I had requested. I was impressed, but not particularly interested because I felt my deal would be complete within minutes since I had secured financing from my bank prior to going to the dealer. 30 minutes later, I was on the way to see him. After wasting time for 2 days with the other dealer, I was not in the best of moods, but he immediately put me at ease and went to work. Long story short, he LISTENS. He follows up, and he does so quickly and effectively. He is straightforward and honest, and clearly enjoys helping his customers. We test drove and purchased our car from Bryan Honda and Leonard in less than two hours. It was late in the evening, so we came back next day to complete some paperwork, but the entire experience was a pleasure. Everyone was friendly and welcoming, and we really felt valued and appreciated. We met not only Leonard, our sales professional, but also Robin, our finance manager, Andre, the detail manager,John, the technician...all of whom were great people who genuinely cared about us as customers. Kudos to Bryan Honda for demonstrating that professionalism can go hand in hand with down home service. You will not be just another number here. I encourage you to give Leonard a call if you are even considering a vehicle. You cant go wrong. As we say in the South, these are "good peoples!"
Willie41
Jun 13, 2014
I came into the Bryan Honda Dealership for a used car, and wound up getting a new one. Friendly staff, easy to work with and considerate of my needs.
Nikkibabe4ya
Jun 11, 2014
Purchased a used Ford Fusion from Joe Davis on June 11,2014 and from the first hand shake to the last, he was nothing but helpful & friendly! Great customer service from everyone we encountered! Def recommend him to future buyers! Thanks Joe for all your help!!!
AmandaHayes
Jun 10, 2014
Mr. Davis, Joe was amazing!!! He answered every question we had and was patient while we were making our decision. He gave us all the information we needed in a timely manner. Didn't rush us and he didn't take his time, perfect.
ellenb1
Jun 10, 2014
This was our second purchase with Ron Garcia. We purchased a 2012 Honda Accord from him on May 17, 2014. Ron is a person of outstanding character so we know we can trust him to help us find the best deal for our needs. He took all the time necessary and never made us feel rushed or pressured in any way while we were looking for a car. He makes the car purchase process fast, simple, and stress-free. He cheerfully stayed with us past his time to leave work to make sure everything got done right. Ron does everything possible to make buying a car pleasant and easy for the buyer. We will continue to go to Ron whenever we need a vehicle!
StephMay!
Jun 7, 2014
I had a wonderful experience at Bryan Honda working with Taylor and Lorenzo! There was no pressure, and they certainly worked with me to get a price and payment I was very comfortable with. I enjoyed the overall atmosphere of the dealership, that even though they were going through heavy construction, they did everything to make me feel at ease and welcome. Working with Taylor was a great relief from previous experiences; he was knowledgeable yet was able to use personal experiences as well to help me find my perfect car! I would definitely recommend Bryan Honda in the future!
Sumner's
Jun 4, 2014
Great customer service and loyalty with a smile! Joe sold us a car we wanted and he went above and beyond the call. Thank you, Joe!
Jack360
Jun 4, 2014
Joe helped me buy a civic today. He assisted me with everything. If you are going to buy a civic from Bryan's honda, look for joe Davis.
Hardyj8538
Jun 2, 2014
Awesome customer service. Help me purchase the car that I wanted. Very friendly. Made sure I got the best price. The overall experience was wonderful.
joynikki
May 31, 2014
My Family has done business with Romie(Bryan Honda) for 4 years now. We just bought our sixth vehicle from them. Romie was the first and only person we would deal with, when he was a salesman. When you deal with Romie the experience does not feel like you are buying a car. It feels like you are visiting a friend at work. My wife is very particular in who she will deal with. If it does not feel right, she will walk away. With Romie we felt at ease from the beginning and he is a friend of our Family. As a Finance Manager he has looked out for our best interest and has done everything to ensure we received the best possible deal. He is first and foremost honest, very friendly, and will not steer you in the wrong direction. I recommend Bryan Honda to anyone looking for a new or used vehicle. Romie thank you very much and you know you will see us in the future!
PastorSean
May 31, 2014
Andy Gare is the reason I gave this dealership all 5s! Andy by far is the best car salesmen I have ever dealt with in 30 years of buying and selling cars. We did everything digitally. My life has been crazy busy and I did not have time to buy a car during the military promotion but Andy went above and beyond the norm in order for me to be able to take advantage of the promotion. He came to my wife's place of work to access the value of the trade in. He did all the figuring and sent me a bottom line price I could not refuse. He even brought the paperwork to my house for signature. When I arrived at the dealership for my new van it took less than 30 minutes to complete the transfer. More people would buy new cars if the entire process was as smooth as this experience. Andy set the bar high for any future purchases. Pastor Sean Harris
hintonch
May 28, 2014
We were at the dealership to participate in one of their free promotions when we met Shawn the first time. I had been in the previous week for an oil change ($5.99 Mother's day promotion). We were needing to start thinking about getting a newer car and have always loved the Honda Pilot. Shawn listened to our needs for a newer vehicle and took us to the ones he thought would be the best fit for us. We love our new Pilot and hopes it lasts for a very long time!
espinosa9394
May 27, 2014
I've been to Bryan Honda before and didn't receive the same help care and attention like I did from joe davis. He really showed apprieciation for my service and went above and beyond to help me and my family. I will definitely recommend Joe davis to anyone who needs help buying a car. Bryan Honda is blessed for having such a great sales person and even helped keep the kids happy. Thank you again Joe davis.
Dahodges
May 25, 2014
My experience with buying my Honda at Bryan Honda was fantastic. My sales professional Mr. Bennett's professionalism is 2nd to none. He was very condusive to my needs and made my car buying experience a very pleasant one. I would highly recommend if anyone is looking to purchase a vehicle to go see Mr.Bennett at Bryan Honda.
clarawiegman
May 24, 2014
Shawn greeted us immediately upon entering the dealership and stayed with us until the end of the process. He was polite, professional, very friendly, patient and conscientious. Shawn focused on helping us to meet our specific needs and his positive energy was constant throughout. I would highly recommend Shawn. David was open and honest with us, and spent as much time as we needed to answer questions and discuss options. He made the process easy and was very patient throughout.Our experience at Honda was excellent from start to finish. Thank you for helping us to meet our needs with our growing family!
swkelley
May 23, 2014
Veronica and Joe from Bryan Honda were my sales associates when I traded in my 2010 Honda Pilot for a 2014. She was very professional and friendly. Their work knowledge helped me get the most for my trade-in as well as purchasing an excellent new vehicle. The sales associates currently there are a 180 degree change from the experience I had with Bryan Honda back in 2009. I left and purchased my vehicle at a different dealer because of poor customer service. The New and Improved Bryan Honda of Fayetteville is great and actually want your business!!!!! Thank you Veronica, I am very happy with my purchase and no buyers remorse!!! I will inform anyone who is thinking of buying a Honda to go to Bryan Honda of Fayetteville. They will treat you great!!!! I would like to also say thank you to the guys in the finance department for working hard to making sure the process was a smooth one and very entertaining.
cajamartin
May 15, 2014
Our experience at Bryan Honda with Shawn was a good one. We knew what we wanted and Shawn didn't beat around the bush. He found our car, even after we changed our mind on the color. We were able to do a lot online and over the phone in preparation of buying. The staff worked with us to get a good price and rate. We left with a new car and we're happy. Thanks Shawn for coming in on your day off!
mlegnard3
May 14, 2014
Thank you to Joe Davis! Very kind and professional. He knew exactly what I was looking for and worked hard and put forth his best effort to put me and my family in a car that was best for us. Thank you again Joe.
Danny Miller
May 10, 2014
I bought a 2014 Honda Accord Hybrid (Touring) about 2 months ago- super happy with the car, awesome to drive, awesome gas mileage, and just wonderful overall. it really makes me like driving again- HATE HATE HATE that Bryan Honda drills holes in brand new cars so they can put their $2 plate on for advertising. so here i have a brand new $37k car, and they decided to drill a hole in my front bumper- i thought it was just a bracket until i got home and started to take it off. I talked to a few people about it but no solutions yet. so be forewarned if you decide to shop at Bryan Honda, they will most likely have drilled a hole into your brand new car. They will try to make excuses about how its a benefit because this is a military town and they are just looking out for everyone, but come on... really?... Really? Tim Roussell called me about resolving the issue, but has yet to call me back after a week. Love the Honda, hate that the dealership did, and does that.
DannyRMiller
May 10, 2014
I bought a 2014 Honda Accord Hybrid (Touring) about 2 months ago- super happy with the car, awesome to drive, awesome gas mileage, and just wonderful overall. it really makes me like driving again- 2k miles in and so far no problems with it, and no regrets.
Andy20
May 6, 2014
Joe was great, transaction went smooth, well recommend anytime... Great dealer service, good selection of pre owned vehicles, can't wait to trade with you guys again... I'm very please with the way things went...
olivia_ann
May 4, 2014
Joe Davis was great. He helped my husband and I buy a used, very nice and reasonably priced honda civic. Joe was very respectful of our needs and wants. The whole process really impressed my husband and I and we are glad we went to this dealership. Robyn McLamb was also great. Overall things were handled very professionally and everyone was very friendly and kind. My husband and I both recommend this dealership if you want to be taken care of by nice people and get a good deal.
Brown6197
May 2, 2014
Joe Davis from Bryan Honda was my sales associate that I refinance and at the same time traded in my 2013 Accord for a 2014, he was very knowledgeable of the process and help me get what I was looking for, I just want to say thanks Joe and keep up the good work, if any one is thinking of buying a Honda brand I would suggest Bryan Honda. I would like to also say thanks to the young lady in the finance department for working hard to making sure the process was a smooth one...
kmeindl
May 2, 2014
I had a wonderful experience at Bryan Honda. My mom who previously wrote a review said it well. Our experience there was one of patience and understanding as I am new to car buying. Mr. Walker was very patient and willing to let me drive any car and every car on the lot, if that was what I needed to feel comfortable with my choice of car. He was very knowledgeable about the car I decided to buy and was willing to walk me through the process in small steps. Mr. Hawthorne was also very helpful and patient. I brought my best friend and boyfriend with me to purchase this car and he explained interest rates, credit scores, and patiently explained just about every possible price of a car based on different credit scores. He answered my best friends questions, my boyfriends questions, my moms questions, as well as mine. Needless to say it took a very long time to buy the car. At the end of the night, they were still very excited and helpful as I drove safely off the lot. They still are helping me understand all of the benefits of my car and the safety plan purchased by calling me to help me schedule appointments and make sure all of the safety measures are installed.
mrmeindl
May 1, 2014
Before I drove from Raleigh to purchase the 2012 Honda Civic my daughter had chosen (but I had not seen), she had already spent several hours over the preceding two days at Bryan Honda in Fayetteville. Even though she had the many questions of a complete novice at car buying and she didn't even have the resources to complete the sale on her own, Shawn patiently, kindly and respectfully addressed all her inquiries. He spent considerable time with the boyfriend part of the entourage an hour before the rest of us arrived. Shawn helped streamline the process by having all the paperwork ready before I arrived to save time. Even so, the whole process took us until 10pm to complete (lots of questions and decisions) and Shawn stayed available through the financial details helping take care of some of the necessary documents to speed the process. Even at the late hour, Shawn made sure my daughter knew how to safely drive the car off the lot! Shawn worked with us to get a decent price for the car and for her Honda Pilot trade in. All in all, the relaxed and competent environment Shawn and Bryan Honda created made us all feel like "family". I will look him up when I get ready to replace my own car in the near future. Thank you!!
jmkaleita
Apr 30, 2014
I wanted to take a moment to thank Mark Holman for his help during my visit to Bryan Honda. This was my first experience purchasing (lease) a vehicle without some type of support, and Mark Holman made leasing my Honda Civic a very positive experience.
Angelito
Apr 29, 2014
Me and my wife bought a second hand car at Bryan Honda, We were able to talk to Joe Davis, he was very accommodating and a friendly salesman. Had a good business deal with him and surely recommends him as your salesman when you visit Bryan Honda.
ladydee1
Apr 29, 2014
I was greeted very professionally by Mr. Shawn Walker when I visited the dealership to consider purchasing a vehicle.He impressed me with his friendly smile and knowledge of the vehicle I was interested in purchasing. He was very patient with me and answered my many questions. Mr. Walker never pressured me and allowed me the time I needed to male my decision. He has excellent guest relation skills.
Vwalcott
Apr 29, 2014
I had the best experience buying a car with Bryan Honda. I was working with Tony Leavy for a couple of months and he was very pleasant, patient, knowledgeable and detailed. It was a great experience. Thank you for placing me in my dream car!!!!!
gregoryAL
Apr 28, 2014
MR Walker was very professional in his appearance and his approach as a salesman to me as a customer. He is a very honest person and Bryant Honda is very Blessed to have him on the team.
tdrakeford
Apr 25, 2014
Bryan Honda is by far the best Car dealership and Mr. Clifton Oates is the best sales representative I've had in the past 25 years of car buying. I have purchased my last three vehicles from Bryan Honda all because of Mr. Oates. He got me the cars and SUV I wanted at the right price without harassment. He took plenty of time to explain every detail of the vehicles during and after the sale. His customer service skills and quality of work is above the norm. I highly recommend Bryan Honda and Mr. Clifton Oates for your next automobile purchase. You won't be disappointed.
lisarobertson1
Apr 24, 2014
I had a wonderful experience with Terrell Lake at Bryan Honda this past week. His professionalism and courtesy made my car buying time pleasant and fast.
crv owner
Apr 23, 2014
Use of deceptive sales techniques. Service is not helpful.
tongpoi
Apr 23, 2014
Me and my wife was looking for a second car and thankful for Joe Davis assistance in finding what we need, a great guy and a good salesman too, thank you!!!
mokleiner
Apr 19, 2014
While we were out car shopping, my husband and I stopped into Bryan Honda and met one of the best car salesman's, Joe Davis. With a great deal we received from Joe, we walked out, two happy customers! Thank you, Bryan Honda, for hiring such a friendly, laid-back salesman that we felt did not force us into a sale we didn't want to take. Now we are a proud owners of a new Honda!
nericen
Apr 19, 2014
When we visited the salesperson was extremely courteous. At the time the vehicle that we were interested in was still being assessed. We returned a week later and learned that the price of the car had been decreased by 1200 dollars because there was a problem with the transmission and the IMA battery, both of which the dealer fixed. I was pretty happy with the price and was able to pay cash for my vehicle.
bakleiner
Apr 19, 2014
I know that when most people go to these sites they expect to hear good things, considering these are reviews that people write after they just bought a new car, which is always exciting. Well I'm honestly not the type of person who will just say what people want to hear. This is not the first time my wife and I have bought a car, we've had many experiences with it. I can sincerely say this was one of, if not the best salesman my wife and I have ever dealt with. We felt no pressure and were not pushed into anything the entire time. And as a soldier with a pregnant wife we did not want or need the additional stress of having to buy a car. Not to say Mr. Davis didn't do his job and try to sell us on vehicles, but it was done in a very comfortable, patient, and honest manner. Mr. Davis made it easy to tell him what we were and were not interested in, without having to defend ourselves. To sum it all up we were treated with respect, had some laughs, got everything we wanted, and got a GREAT deal. I will be sure to talk to Joe Davis first the next time my family needs a car.
hondapilot
Apr 19, 2014
Ron, thanks for the service. You always go beyond the limits to satisfy your customers, even from Afghanistan. It is and will always be a pleasure to continue business with you, a great professional. Again, thanks.
Jonesjackie32
Apr 18, 2014
I really enjoyed my experience at Bryan Honda. They are some of the most knowledgable and friendly dealers that I have encountered in my years of car buying experience. Clifton Oaks is the upmost professional.
marianne09
Apr 18, 2014
I was in search of buying a new car and had my heart set on a Honda Accord. Mr. Lake was very helpful and was able to get me into the car I wanted for the amount I wanted. I was very pleased with this dealership, everyone was friendly and courteous. I would recommend anyone who is looking for a Honda to stop by.
youknow09
Apr 12, 2014
I take my car there for service always. They never checked the transmission fluid. They told me I needed a new one but I really didn't.
Oneillhawaii
Apr 11, 2014
We were suddenly in the market after our family car was totaled. We started by looking at many makes and models, and Shawn and the rest of the staff were very accommodating to us. They showed us used and new cars in different models, and Shawn even put us in touch with a salesman at Toyota so we could comparison shop there. We ended up buying a new Accord, and couldn't be happier with the whole process, especially the price! The dealership even ordered our license plates for us. What a great dealership and a great team! Shawn is a top notch associate, and is very knowledgeable about the cars.
JBoyd94
Apr 8, 2014
Shawn Walker helped me every step of the way. He greeted me with a smile and a hug, making me feel at home. I had been searching for a new car for a while now. So I decided to go to the Honda Dealership, to look at a Honda Accord, but Shawn Walker showed me a 2011 Volkswagen Jetta. He was able to allow me to take the car overnight and I was able to drive it around the next day to see if it was something I would have considered buying.I was grateful for that. Shawn Walker helped me pick out a car that was affordable and dependable. I would recommend Shawn Walker and Bryan Honda to anyone who is looking for a new car. I really had a great experience with Shawn Walker, Thank You!
burnoutbluedog
Apr 7, 2014
was originally a great experience until the next morning when me and my wife said we would call if we were going to buy the car and then our phones got blown up all day. We will not go back because of this I understand they make money off of commission but harassment is ridiculous
steverunkle
Apr 3, 2014
We purchased a 2007 Mini from Shawn at Bryan Honda last week and were very happy with both the dealership and with Shawn. Shawn was very attentive and helpful in answering the questions we had with the car and with working out the deal. He displayed both the friendly nature that you look for in a sales representative and the professionalism that you demand. We were there late at night but they still worked hard to put the deal together and close the transaction. Everyone treated us very well. Since the sale, they have stood behind everything that they told us to make sure we were happy. I would use both Bryan Honda and Shawn Walker again.
carabridges
Mar 31, 2014
After leasing a car in 2011 with Tyson McMorries, I knew it was worth making the drive from Raleigh back to Fayetteville for my next car. My experience in 2011 was perfect - Tyson was not pushy and made sure I was comfortable with the process from start to finish. They made sure I left with the best deal possible. When I came back in March of this year (2014), I worked with Taylor Shackleford. Again, the experience was everything I expected. I was able to get the exact price I wanted with no pressure from Taylor or anyone else on the sales, finance, or management team. Tyson McMorries, who is now in management at Bryan Honda, was also on hand again to help the deal go smoothly. On Saturdays, they offer free lunch (burgers, hotdogs, chips, soda, etc...), which is a nice perk. If you do purchase on a Saturday, you can expect to be there for several hours. The lunch and free water/coffee made the wait a bit more comfortable! The finance paperwork has also been shortened from my last visit in 2011, so that part of the process went quicker than before. Romie Hawthorne (Finance Manager) was a pleasure to work with as well. Overall, this dealership is everything you would want: friendly employees, a non-aggressive sales atmosphere, and great financial options. Every single employee I came in contact with made me feel welcome and at ease with the process. I can't recommend Bryan Honda enough!
michellesherman98
Mar 29, 2014
I really enjoyed dealing with Bryan Honda and my salesman Mark Holman. In a short period of time, he found the perfect car for me, a 2014 Honda Civic EX. He put terminology in a simple format so I could easily understand the features of the car. He worked with me on the price and developed a payment schedule that I could afford. I would recommend Mark Holman to anyone purchasing a car at Bryan Honda. He went out of his way to make sure I was completely satisfied. I help my son with Bob's Painting Service so had to cut out early on the paperwork. Mark let us drive the car home over night so I could show my wife the car I was thinking of buying. Thanks Mark! Thanks Bryan Honda!
droneal007
Mar 27, 2014
Shawn Walker helped me every step of the way. I came from out of town but Shawn help my purchase go smoothly. I would recommend Shawn and Bryan Honda to anyone looking for a new Honda. Hands down the best experience I've had at the 10 dealerships I visited before I made it Fayetteville.
N014
Mar 26, 2014
I had a great buying experience with Bryan Honda. Leonard McGrue and Kevin McGrit made me feel comfortable and at ease when purchasing my new car. They are a power house to work with efficient, honest and very easy to work with. They worked very hard to get me the vehicle I wanted and needed. Kevin explained everything on my contract in words that were easy to understand, and he answered all the questions I asked of him. Kevin made sure I received the best rate possible and made it easy to afford on my tight budget. Leonard was patience and made sure I looked at all the vehicles I asked about and brought them to me so that I could examine them to make sure I was completely satisfied. Leonard even did follow up calls with me to make sure that I was completely satisfied with the selection I had made. My whole experience very easy and comfortable. I purchased a 2014 Honda Accord Sport and I am very Happy with my New Car. If you are in the Market for a new Honda Please see Leonard McGrue he is very knowledgeable of the cars in stock and will spend to the time with you to make sure you are completely satisfied before you leave the dealership showroom. Thank you Bryan Honda, Leonard McGrue and Kevin McGirt for taking the time with me and getting me exactly what I wanted in a Car.
SoniaRico28
Mar 26, 2014
I would like to thank Joe and Veronica for assisting us and doing a good job helping us find the right car at the best reasonable price. I would recommend you go to them because they act fast and won't disappoint you. I sent an email and Joe responded to me right away, we made an appointment and made it happen. Thank you Joe and Veronica, We appreciate what you did for us.Sonia and Danny Baez
markfoi
Mar 25, 2014
Reginer Thompson was efficient, friendly, gracious and a joy to work with. She gave us the best price in the area. Another area dealer guaranteed they would match or beat any price we got. When I sent them the quote from Reginer the manager said he wouldn't match it - it was too low. I was told when the price went up when I went to buy it to remember them and give them a call.When I went to Bryan Honda and met with Reginer, I got the exact price I was promised as well as more than I expected on my trade-in. Reginer delivered on everything she promised and was very professional and prompt in her service. You are making a mistake if you don't contact Bryan Honda and work with Reginer for your next car.
djtutie
Mar 23, 2014
Our family had a great experience with Monique Williams & Shawn Walker. She was very knowledgeable and considerate for our family. Not once was she pushy or demanding. Enjoyed our visit and purchase. Thanks Monique and Shawn!
NewHondaLvr
Mar 23, 2014
Love this duo!! I walked in with the thought of "looking" for a new (to me) vehicle. After test driving the Honda Pilot I fell in love, but was still unsure if that was the right choice for me. Veronica and Joe were eager to allow me to drive the truck on my own to get a better feel and that is what sealed the deal for me! Came in the next morning and said "this is the one"! In no time at all paperwork was started and I was driving out of there with my dream SUV. :) These two make a great team and work hand in hand in the satisfaction of a customer!! Buying a new vehicle is always an uneasy feeling, but having Veronica and Joe helping me out made things fun, laughable, and exciting. I never felt harassed or like this wasn't a good choice. I will DEFINITELY be telling friends and family about Veronica and Joe Davis over at Bryan Honda when they are looking to purchase a vehicle. Perfect Combination, Never A Dull Moment!!!! Thanks for everything :) Kristina Bunn
MHolston
Mar 22, 2014
I can't say enough about the wonderful customer service my husband and I recieved from Mr. Joe Davis. The first day we visited Bryan Honda, Mr. Davis was eager to help us and take the time to show us his product inside and out. After my husband and I test drove the car and exchanged info with Mr. Davis, my husbsnd wanted to look at some other options. Mr. Davis did not hassle us or try to persuade us to buy right then. I must say that after 2 days of trying to convince my husband we should go back to see Mr.Davis, it was the follow up phone call from Mr. Davis that put the icing on the cake. Everyone knows how time consuming buying a car is,but from all the info Mr. Davis was giving us throughout the deal process it did not seem like we were there long. We appreciate everything he did for us and will definately recommend Mr. Davis to friends and family. Mr. Davis has an awesome personality and knows his stuff! Gold star for Mr. Davis and the whole Bryan Honda staff!!!
Moinkerton
Mar 22, 2014
This dealership was recommended to us through the USAA Car-Buying service, and if all the sales-people are are knowledgeable, courteous, and friendly as Reginer, then this dealership has my recommendation as well. From our initial phone conversation to the completion of the last page of the paperwork, she was extremely friendly and helpful, to the point of reminding me of options I had not even thought of and ensuring that all of the paperwork was filled out to the max extent possible before we even showed up, which enabled us to get in and out of there quicker than I have ever experienced when buying a car.
killacali
Mar 21, 2014
Jamie Phillips. Excellent experience working with Mr. Davis in the purchase of my Honda. The service and treatment I received from him and the entire team at Bryan Honda made my purchase easier. Not only did Mr. Davis and the entire Bryan Honda staff cater to my specific needs, Mr. Davis made the experience of leasing a new car enjoyable and one that I will never forget. I highly recommend Mr. Davis and Bryan Honda if your are in the market for a new or pre-owned vehicle.
ral1988
Mar 19, 2014
I was looking for vehicle to meet my needs for work and personal hobbies, and Shawn was a huge help. Explaining what type of vehicle I needed, he directed me to great options for used vehicles. He was friendly, professional, and it would be pleasure to work with him again. The other staff members at the dealership were friendly as well.
Spmr5720
Mar 19, 2014
On Saturday I went to Bryan Honda to check out a letter I received from Bryan Honda,not really knowing if I was going to purchase another Honda or not. When I entered Bryan Honda, Mr Walker greeted me with such a bright smile,I knew I could talk easily with him. During my visit I was able to deal with him without a lot of hassle . Mr Walker is one of the best salesman I have ever worked with. I would recommend him to my friends.
joyce12
Mar 18, 2014
We purchased our third car from Ron. We love the new CR-V and purchased it because Ron was courteous as always and more importantly, he went out of his way to help us understand the options available. The fact we have gone to Ron each time we purchase a vehicle speaks volumes. We respect him as a decent family man and see how that carries over into his business life.
RCadorette83
Mar 15, 2014
Bought a 2nd vehicle from Joe after I wreaked the 1st one I bought from and I was very surprise and happy that the were able to help me out. Joe is great sales Rep and will work hard to help you out!
pgyscott
Mar 13, 2014
When we first visited Bryan Honda we met with Taylor Shackleford a very informed sales person. We were just looking at the time but were impressed by his friendliness and professionalism. A week later we paid another visit and Taylor was busy with a customer and we were introduced to Joe Davis. Joe was very friendly and customer oriented. He was wonderful to work with. He spent a lot of time with us and answered any questions we had, and there were a lot of them, satisfactorily. We left as we had other commitments and returned the following Monday. We had some concerns and Joe spent a lot of time making sure we were satisfied with our choice. Thanks to Joe for all the time he spent with us. He made our car shopping experience very pleasant.
sasha23
Mar 13, 2014
I was impressed favorably by everyone at Bryan Honda. Mr. Ron Garcia was exceptional in the way he processed the sale, interacted with me and my daughter, took time to show me many important features of my new car, introduced me to the service department manager, explained everything I was signing, and went above and beyond mere salesmanship to make sure my experience was pleasant. He followed up by phone the next morning after my purchase, and I felt valued as a customer.I am a former school teacher, and I would give him an A plus on facilitating my experience with Bryan Honda. I also felt like I had a new friend in Ron Garcia as I left your dealership. I could certainly be very comfortable in sending any friend or acquaintance to Ron Garcia for guidance in selecting a new or preowned car. Many thanks to Bryan Honda and especially to Ron.
tony8235
Mar 13, 2014
I have been looking for a vehicle for awhile but I needed something that did not burn a lot of gas, and wasn't low to the ground, once I gave Joe a call he was only like white on rice. Within 24 hours he was already calling me to come down to Bryan Honda to look at a car. The car was a 2007 very very clean, low mileage and it wasn't an small car exactly what I needed. Joe quick reaction came thru at the right time because my main car broke down the next day. Joe is very professional and I would surely recommend my Soldiers to him because he saved me a lot of time by having all the paper work ready for me to sign instead of seating around all day waiting and he works very hard to found exactly what you are looking for and a good price.
MSGsteveo
Mar 11, 2014
I chose Bryan Honda for a new car purchase because I was impressed with the professionalism, and great customer service they showed when my wife purchase a new Honda in 2012. I was in the market for a smaller hybrid, and Sales Professional Steve Leavell was very knowledgable about the vehicle, listened to my requirements and delivered exactly what I wanted. Everything went smoothly from the time I entered the dealership until I drove away with a new Honda Insight. Romie Hawthorne, Finance Manager, was also very professional, and knowledgable in explaining all of my options for warranties and purchase. I'm extremely satisfied with my experience at Bryan Honda.
smithangel66
Mar 11, 2014
My experience was just great and the sales person and others that I talked with while at the dealership were wonderful. Mr. Bennett explained all the features of the 2014 Honda Pilot and answered all the questions that I have in reference to this automobile. He left me test drive the car and was explaining the driving features as I was test driving. Overall, I was very much happy with my experience and the lunch that was available on this special Saturday. I would definitely recommend this dealership to all of my family and friends.
jmhathorn
Mar 11, 2014
Mr. Davis has been great even after my purchase! I had a very old car so it took some getting used to getting to know my newer pre - owned vehicle. Anytime I had a question Mr. Davis was readily available to assist me. What a pleasure to know there are Sales Professionals who care and make time for their customers even after the purchase. Best car buying experience by far. Thanks Mr. Davis I feel comfortable to refer family and co-worker to work with you. Awesome!
cooper1954
Mar 9, 2014
My wife and I were greeted by Joe Davis, who was friendly, courteous and extremely helpful. Because of our experience with Joe Davis we purchased a vehicle. We would recommend him and the dealership to anyone. We just want to say thank you Joe Davis!
roy_bhaskar
Mar 7, 2014
I live in Morrisville, NC and Fayetteville is quite far from here (for buying anything). While shopping for a Honda Odyssey I went to Cary, Durham and other near by dealerships. The first reason for me to shop with Bryan Honda was there cut throat competitive prices.But once I spoke to Reginer I was sold anyway. She was courteous, friendly and very open about everything. There was absolutely no pressure. Even with the lowest price, they did not have a minivan of our choice of color. So they did a dealer swap and got me the van of our choice. The dealership in Sanford was charging another $300 just for the swap.Also if you have any accessories in mind that you want to put in, make sure to get them all at the time of purchase, as that goes by the new car tax slab (3% as opposed to 6 or 7%) that will save you some extra bucks!
herkiss
Mar 6, 2014
On Saturday March 1st, 2014, my husband and I left our home with the intention of purchasing a used minivan from a local Toyota dealership that we had great experiences with twice in the past. After reaching said dealership and reviewing the options that were presented to us, we decided that a purchase from their location was not going to be a blessing to our family this third time around. Before returning home my husband suggested that we stop by Bryan Honda to at least see if their dealership might have had a vehicle and an offer that would better suit the needs of our growing family. Upon our arrival we were greeted by Mr. Shawn Walker. Right off of the bat, his warm and friendly personality made us feel welcomed and at ease. Before we stepped foot inside of their showroom my husband and I informed Mr. Walker of exactly what we were looking for as to not waste each others time and he replied that he would do his best to accommodate us. After searching their on lot inventory, Mr. Walker not only located a vehicle that fit the exact specifications that my husband and I requested, but it was being offered for much less than the maximum amount that we were going to allow ourselves to spend. During the paperwork process I actually had to leave in order to retrieve my children from school and as soon as we returned Mr. Walker ushered us over to an area outside where meals were being prepared and he told us to make ourselves at home and choose anything that we wanted which was completely unlike anything that my family and I had ever experienced while purchasing a vehicle before. Everyone there greeted us with a smile, a warm hello and a kind conversation. I know with all of my heart that it was God that led my family to their location on Saturday. Everything.... from the moment that we arrived on the premises to the time that we drove away in our amazing and gently used Honda Odyssey was more perfect than we had hoped and prayed for! Most certainly I would recommend that everyone that I know and meet should stop by and see Mr. Shawn Walker at Bryan Honda before making any concrete decisions on purchasing a vehicle. In my opinion, he went above and beyond what was being asked of him in order to make sure that our purchase was going to indeed be a blessing to our family for years to come and never did I once get the impression that he was merely trying to establish just another sell for his gain. I appreciate everyone that helped my family including Mr. Faison in finance and would like for them to know that they have indeed earned another family for life!!
matthew.r.morgan
Mar 5, 2014
This is the second new car we've bought from Ron and both experiences have been very comfortable and very affordable. Highly recommend that you go and see him!
robinhaire37
Mar 5, 2014
When i needed a new car I stop in at Bryan Honda and a salesman came out within secs. He was very courtous and didnt push me into anything. when it was time to sign papers I was very nervous and worried .He told me not to worry things would be ok. They were and now I'm driving a toyota tundra.Special thanks to the wonderful salesman Teddy Trainor. Thanks for the great job he did in helping me find the right car for me !!! Thanks again from Robin Haire
deborahphilyaw5
Mar 4, 2014
I recently purchased a vehicle at Bryan Honda in Fayetteville, NC and it was the easiest and best car buying experience I ever had. The service was excellent and professional. My salesman, Shawn Walker was absolutely fantastic and genuine! He had no sales pitch or pressure, and was so very informative and helpful with my final decision. Also I have to mention Robyn in finance, she was great. If you"re looking to purchase a vehicle, Bryan Honda is the place I recommend. Shawn has also followed up with me to make sure everything is still fine. I am really happy with the purchase of my Mercedes-Benz. Thank you Shawn, God bless you and continue to be the wonderful salesman that you are.
anuarc85
Mar 3, 2014
I did business with Mark and was a very pleasent experience, this is my first car and all the process was well taken care of by Mark with all the professionalism I was expecting. Definately I will recomend Mark to all my acquantinces and personally I'll contact him again.
lf158b
Feb 28, 2014
Shawn was an excellent! I went there previously and had a different rep and my experience was horrible. When I returned on a follow up 2 weeks later Shawn took over and was friendly efficient understanding and passionate about his job. I would recommend any to Shawn Walker at Bryan Honda
ebonywills
Feb 27, 2014
I would like to thank Shawn and Kevin the finance manager for all the hard work they did with the new purchase of my truck!!!!! Excellent customer service!!!
Mckoy
Feb 24, 2014
once we arrived the service there was great. The dealer(Terrell Lake) that had already helped my husband was with another customer at the moment we arrived for appointment, which we had arrived early for. The other dealers are very friendly they kept checking on us while we waited for our dealer to be done with his prior customer. Kevin McGirt helped gets us to get into a vehicle with good financing so we could have a low monthly payment. Overall it was a great experience and they worked with us to get an excellent deal. I definitely recommend this dealership.
Normalee64
Feb 22, 2014
Shawn Walker was an absolute joy to work with. He approached me immediately after I arrived on the lot, introduced himself and asked how he could help me. He listened carefully to what I was looking for, then proceeded to show me my options. Shawn was very professional, knowledgeable, courteous and displayed a very positive attitude. He actually made it fun to buy a car, not something to be taken lightly. I am pleased that he was my sales representative and couldn't have asked for a better one. Please know that Shawn represents Bryan well and I would definitely recommend Bryan and Shawn to anyone I know looking for a car. I am also a Honda customer and this is my 2nd purchase from Bryan. Bryan has one of the best sales forces around and Shawn is definitely at the top of the list. A personal thank you to Shawn for everything he did today to make my car buying experience an exceptional one.
toniafinocchiaro
Feb 21, 2014
Shawn was great to work with. He is an excellent communicator as well as a great listener. My wife and I were very happy he helped us find a new car. I will deal with him again in the future when we are shopping for another car.
AKTD3MSNCOM
Feb 21, 2014
Entire week to hopefully service vehicle correctly...really? I believe the technicians need proper training. Also, the lack of communication between service department and customer.
Rlabraham
Feb 19, 2014
I dealt with mark Holman and from start to finish I had a great experience. Not only do I suggest buying a car there, but I also suggest using Mark.
toshiba
Feb 17, 2014
Joe Davis was my consultant for buying a used honda accord. I told him what I wanted and my price range and he let me know up front what they had. He took me on a test drive and was very knowledgeable about the vehicle. He made my first time buying experience at Bryan Honda one that I will never forget. We closed the deal and to help me leave without having to wait around he even went the extra mile and helped the detail person get the car ready. I can honestly say I will be back when its time to purchase my daughter's first car, thanks again Joe.
Greene4
Feb 17, 2014
My husband and I recently purchased a vehicle from Mr. Joe Davis at Bryan Honda of Fayetteville, NC. It was a great experience!! Mr. Davis was very knowledgeable, patient and concerned with our concerns. We went to the dealership with the intention of just receiving an oil change and while waiting received great information on trading in our older Honda Accord. He took us on 2 test drives, and even helped us better understand the lending process. Thanks to his information, patience and diligence we were able to come to an agreement on a lovely upgrade for our family car. We enjoyed the car buying experience as well as the time spent at the dealership. We were there most of the day, but were never neglected. Bryan Honda is a very relaxed, family oriented environment. Even if Joe was tied up looking for information, other associates would come by to check on us. We were not harassed or pressured into anything. Thank you Joe for all you did, and thank you Bryan Honda for making the atmosphere of your company comfortable for workers and customers.
jeikyf
Feb 17, 2014
Shawn was very helpful, freindly, and professional. He showed us all the vehicles within our price range and explained what each vehicle could offer our family. He was very diligent in explaining and processing the information necessary to begin the purchase process.
anuk_anu
Feb 15, 2014
Mr. Joe Davis. Before I begin I would like to thank you for assisting me in such troubling times. My wife was rear ended and injured in our first vehicle that we also purchased from Mr. Davis. I had to play the role of mother and father to our son and daughter. Without a vehicle I could not make it to work let alone my wife's chiropractor appointments and etc. Joe helped me find the perfect car for us. The 2012 Kia Soul was fuel-efficient and spacious. Perfect for all purposes. From the Drake family, Thank you again.... We owe you one
SLFAJH
Feb 15, 2014
I cannot say enough good things about Joe Davis and my experience buying my new Honda Odyssey. I drove all the way from Wilmington to purchase from Joe because he was so professional, not to mention we feel like we got the best price we could have from him. He worked hard to get us the car we wanted. On the day of purchase, he went above and beyond to be sure I was familiar with every aspect of the car before we left the lot. And I know if I have any questions or problems going forward, Joe will be there to help in anyway. If you need a new car, call Joe, you will not regret it!
ubishop
Feb 15, 2014
I just wanted to write you a quick note to thank your Teddy for your honesty and dedication while selling me my a Honda SI yesterday. I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype. Thank you so much for answering all of my questions honestly, and making that five-hour process not as painful as it otherwise could have been. I'm happy with the car .Your personalized customer service and hospitality were really appreciated. Thanks for taking the time to go the extra mile for me. Also i would like to a thank you note to the Sales and Finance Manger Your Patience and Kindness has not gone un noticed. Thank you for making this experience a good one.You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Bryan Honda Sales, and telling them to ask for Teddy. Thanks again.
Cherriz24
Feb 14, 2014
Shawn Walker was Very friendly and a helpful sales associate. I think all of Bryan Honda sales associates and staff do a fantastic job in their job performance.
foti
Feb 13, 2014
We were very satisfied with our experience with Mark Holman at Bryan Honda. The usually dreaded car-buying process was made much easier with Mark. He's extremely knowledgeable and provided great personal service. Mark made it a very pleasant car-buying experience!
woodfeet
Feb 12, 2014
Taylor went above and beyond to make sure I was taken care of. I would recommend his services as a professional sales representative to anyone.
Joe-Deei
Feb 11, 2014
Mr.Davis was very nice and humble. I choose a 2004 Honda Accord that was behind the fence of the body shop. The body shop was going to fix the bumper. While in the body Mr.Joe stayed on the progress he notified me when the bumper was purchased and delivered, when it was put on and painted. He also made it possible for me to get a rental car from Bryan Honda when my insurance refused to extend the time I had with the rental car they provided. Mr. Davis called me when my car was ready and when my tags where being sent out to me. During this time I wasn't the easiest person to get along with because I didn't have any patients. I will be going back in the future to purchase another car and I will be talking to Mr.Joe Davis.. Thanks a lot
cooers4
Feb 9, 2014
my husband and i had a great experience. taylor was were great and he made the experience comfortable and stress free. we got the vehicle we wanted and we are enjoying it. The staff was helpful and made sure they made the process fast and easy considering we had our two small children with us.
DYing
Feb 9, 2014
A friend from my Health Club referred me to Ron when I mentioned I was going to be looking at Honda's. He was very knowledgeable, did not pressure me, and truly saw to my personal needs and goals. He let me test drive to my little hearts content, and followed up well. During a follow-up, when I was having a total panic attack because I had lost all water at home, he personally came out to my house and checked my well. Well above and beyond typical customer service or scope of duty. He is a good honest man and a pleasure to do business with.
Rgfd
Feb 9, 2014
Good service other thank a unsuspected wait time not due to dealership had a overall good experience. Sales put a great effort into attending to my needs!
dlmitche2003
Feb 8, 2014
I had a great experience buying my almost new:) Acura TL at Bryan Honda. Sales associate Shawn Walker was friendly, knowledgable, and patient. He made sure that myself and my 10 yr old son were comfortable at all times during the buying process. Shawn understood that I have a busy schedule and made the process swift and easy throughout. I walked away a satisfied customer. I would recommend Shawn Walker at Bryan Honda to my family and friends.
Keni1969
Feb 8, 2014
Thank you Teddy, for making my car shopping experience painless, car shopping is a pain. You connected to us and made our purchase one of the most easiest car purchase experience ever. Thank you again for bringing such a well needed moment of happiness to our family. I wish you much success and happiness.
inittowinitdave
Feb 6, 2014
Joe was my consultant for buying a car for myself on Feb 6. Joe was very eager and willing to help me through the process of finding the right vehicle for me and for my price range. We found an excellent deal vehicle however I hadn't drove a stick shift before. Joe took the time to show me and practice with me driving a stick shift and helped me to get a good car I wanted at an excellent value by taking his time to teach me and help get me to the car I wanted. Very appreciable service he was honest and knew what he was doing. I recommend any buyers to seek out Mr. Joe Davis and he will put you in the vehicle you need!
deutschken
Feb 3, 2014
An absolutely wonderful and stress-fee experience in nearly 50 years of purchasing of cars,,,by THE most outstanding sales professional I have had the pleasure to work with...Ron Garcia. He IS clearly the best of the brightest!!!!If I were the General Manager, I would promote him to Sales Manager at the earliest opportunity...OR at the VERY minimum give him a bonus AND a substantial pay increase. You just cannot find a more qualified and superb ambassador for this excellent dealership.To write any more comments would be redundant...I'll conclude by stating that my wife and I have exclusively purchased Hondas since the inception of the brand...and our most recent positive experience with Bryan Honda and in particular with Ron Garcia will most assuredly continue to bring us back to Hondas in the futureIn closing, I would be remiss to not acknowledge the VERY outstanding service department at Bryan Honda of Fayetteville. Joan and Patty along with the many terrific service techs and maintenance staff members are without question the Best of the Best. To quote a line from a famous movie actor Arnold Schwarzenager, "I'll be back!"
seanathair
Feb 3, 2014
I bought a Honda CRV off of Bryan Honda last Saturday ,after I talked on the phone and by Email with Ron Garcia . He a very Knowledgeable person on Honda's . He Quoted a Price that was very good ,with all the charges , Destination charges , dealer Document charges and Taxes and registration . I found Ron very Honest and easy to make a deal with. The atmosphere was good and the everyone was friendly.
Vrivera2811
Feb 1, 2014
Joe Davis was very helpful in my purchase of my new car. He went over and beyond his efforts to get me into my car. He is very respectful, informative, friendly, anything else positive you can think of. I recommend him if you are going to purchase a car.
Ahiggs
Jan 31, 2014
Teddy and Romie were extremely helpful and efficient in finding the perfect car for me. They respected my time and budget. Purchasing from Bryan Honda was a wonderful experience.
Ldeal141
Jan 30, 2014
My name is Larry, this review is to recognize the dedication to service that Joe and Veronica Davis showed to me during my visit to the dealership. Joe & Veronica Davis displayed great knowledge of the product during my visit and eventual purchase of a 2014 Honda Accord Sport. Upon my initial contact with the pair I was unsure of what type of vehicle I wanted to purchase (Car or Truck). I was never pressured and was give every chance to explore any vehicle that I desired with no hesitation. Words cannot express my gratitude based on their excellent performance, dedication and sense of humor. I will recommend the Davis's to anyone that needs either a used or new vehicle, because it was a pleasure being assisted by a couple of honor and integrity.
cortina1973
Jan 29, 2014
Bryan Honda has excellent customer service and excellent prices. They work hard to make you happy and to get your payment and what is best for you. I would recommend Bryan Honda over any other Honda dealership!!!
RonnaGarrett
Jan 29, 2014
Wow...I have been buying cars for 30 years and have never had such a pleasant experience as I did with Ron Garcia at Bryan Honda. Ron was professional, genuinely wanting to do the right thing for our family, and extremely patient as we were coaching our 20 year daughter and her 24 year old husband in buying their first car together. I will always refer my family and friends to Ron, as he is the standard on which other sales people should be measured. It was no surprise to me when I learned that Ron was 2013 Salesperson of the Year. Outstanding service--I now consider him our permanent sales person with Honda, and a newly found family friend. Thanks Ron!
jmhathorn
Jan 28, 2014
Where do I start....Im so thankful to have had the opportunity to meet Joe Davis On a cold Saturday afternoon I was fed up with my 2001 Chevy Impala...I was late for work twice last week because my car would not accelerate pass 45 mph. This was bad for me because I have a daily work commute to Cary, not to mention the headache of spending a ton of money in gas every week. I was driving down Raeford road and at this point my car would not accelerate pass 30 mph. I was so afraid I pulled into Bryan Honda. I met Joe Davis he was professional and made my car buying experience pleasurable from beginning to end. He listened to my wants and needs and didn't pressure me into purchasing a car. While I waited I even had a chance to enjoy free lunch! Very positive experience. Thanks Joe Davis your great customer service is much appreciated!
kamurt61
Jan 27, 2014
My name is Kay and 'am writing this review in appreciation for what a wonderful, dynamic,,responsible, articulate and well mannered sales consultant in person of Mr. Joe Davis displayed during my visit and eventual purchase of an Honda accord EXL with Navigation 2014.Words can not express my gratitude based on his excellent performance, dedication and sense of humor. He is a man of honor full of intelligent.Right from the moment I told him what I needed, he took it as a challenge and make a tour of the car lots with me in order to see various cars, their prices and performances.He worked with me tirelessly on the first day and since I can not make up my mind, and the time was against me, he schedule me for an appointment the next day which was another busy day. He called me several times until I was able to visit his office.He made me change my mind to buy a bigger and more expensive car due to his sense of humor and ability to persuade me.He never pressure me nor tired of my inability to make up my mind.He discharge his duty beyond the point of call. He never waver in his ability to make me see the different and quality between the cars that I chose to buy. He took me round the whole premises to see various departments i.e. Customer sitting area, cashiers window, service areas, mechanical, body work, administrative to mention few. He took his time to explain the functions of every part of the accessories in the car.He offered me drinks intermittently while I was there and never felt boring all the time the paper work was in progress.No matter what gratification or bonus he might received from the sales, his effort triple that.I bought three cars from Honda within two years and 'am so proud of the services they've rendered to me.I will recommend Mr. Joe Davis to be placed in a higher position where he will be entrusted with administrative job due to his sense of humor and dedication to his Job.I will recommend him to anyone that needs either used or new car for the pleasure of being a man of honor and integrityAs a matter of fact, I've placed his cards in my office for my clients that might needs his service
Resa823
Jan 27, 2014
I contacted Mr. Garcia while I was deployed. They worked with me over the phone and he had everything ready for me when I returned for leave. The car was exactly as described on the website. The car was for my daughter in college and was exactly what I had been looking for. Ron gave my a magnetic bow to put on the car for the big surprise. I highly recommend the dealership and Mr. Garcia.
Tipster
Jan 27, 2014
I have a very good experience at Bryan Honda working with Mr. Shawn Walker and Mr. Kevin McGirt. I explained what I was looking for and they got me in there and out of there with no hassle. They worked very hard and diligently together to make sure I was satisfied and I am very appreciative for that. I would recommend these two to anyone any day. If you are in need of a nice vehicle, please go out to Bryan Honda and ask for either Mr. Shawn Walker or Mr. Kevin McGirt.
Tjustcumm
Jan 26, 2014
I found a vehicle online that I wanted, I was looking for a specific vehicle that I had been reviewing, Went there and the car I wanted was sold while I was there, the sales people are very friendly so I kept checking back with them on their used midsize SUV's. A few months later I saw one on their website again and asked them to run my stuff for it, they said it was too old and to find something else. I was told the bank said anything above a certain year, anything under a certain amount of miles and anything under a set price. We found a few more but settled on one finally that was within what they said the bank would give us a loan for, I had a bad experience with a past dealership scam so I informed them every time I visited their showroom that I would not drive off the lot unless it was mine. Well me and my husband went there, traded in my car, switched insurance, went in to see the finance manager and when signing the last page was told, "ok when we get a bank signed on to your loan we will let you know", of course then I got worried and both sales person and finance manager assured me he wouldn't be writing up this paperwork if he didn't think I had it. Well almost two and a half weeks later, after I had fallen head over heels for this new vehicle they called back and said I needed to put money down, I told them we couldn't with all we spent on our children's Christmas, they called back and said we would have to bring back the car. Not only were we lied to by numerous people, they dropped my credit score which wasn't perfect already by almost 100 points within three weeks of trying to get a vehicle from them. I have been getting denial letters with the only reason of being denied is because too many recent inquiries. So now not only do I not have the car I was promised but now have to wait about 6 months for my credit score to clear up. I am a very angry customer, I think they are friendly but like every salesperson only tell you what they think you want to hear. Lets just say I wont be back there again and I hope people that don't have a reasonable down payment or more than good credit waste their time there also.
alexwolfe_1993
Jan 25, 2014
Our experience at Bryan Honda with Clifton Oates was a great one. I am a repeat customer and had the same sales manager to work with. I couldn't ask for a better team of salesmen in the area. They truly care about their customers and place them first. If we for whatever reason need to purchase another vehicle we will hands down come back to Bryan Honda in Fayetteville, NC. Cant thank them enough.
Panamalady83
Jan 24, 2014
I purchased a vehicle with Joe Davis and David Johnson in finance and they worked super hard to help me get into a vehicle!
19902
Jan 24, 2014
We recently purchased a new Honda Civic EX- Ron Garcia was an awesome sales representative- our transaction & experience was great! Would definitely purchase here again!
DianneGantLee
Jan 24, 2014
Mark is a very kind and understanding person.He took time to help me with a few vehicles I was interested in. I guess I was in sticker shock ..but I did not purchase a vehicle. Nonetheless..his time and patience meant alot to me. I know I will be sure to see him when the money is right for me.
tsunekaer
Jan 24, 2014
Was greeted by Joe. He was very attentive and worked hard on our quest for a used car.Unfortunately they did not have the specific vehicle we wanted, but offered a great deal on another vehicle. Unfortunately it wasn't quite what we were looking for. Joe worked hard on making it work and gave us plenty of test drives in possible vehicles. Great service from Joe and the manager for working hard for us.
Morthams90
Jan 23, 2014
I had a wonderful experience coming to Honda. I went to multiple car dealerships within the year to see what I could do about trading in my car. A friend told me about the amazing customer service she received here at Honda. She told me to work with Tayler Shackleford. I got into contact with him and he was instantly ready to help me and my family. Tayler was very educated on the cars and was able to tell us everything we wanted to know about the car we were interested in. Taylor was able to make the deal work for me and my family to get a new car. Again we went to multiple places before and never received this kind of customer service as well as a great deal. I highly recommend this dealership as well as working with Taylor Shackleford
Btricia
Jan 23, 2014
When looking for a new car, I decided to visit the Bryan Honda dealership. My mom was with me and wanted to make sure I got a good deal. Mr Teddy Trainor came out and introduced himself and immediately I knew that the entire car buying experience was going to be great. He has a wonderful personality and make you feel very comfortable. He answered all of my questions and my moms too. Teddy went above and beyond to make sure that I got the best deal. I will make sure to go back and see him and ONLY him when it's time for my trade in. Thanks Teddy!!!!
dorcasrena
Jan 23, 2014
I recently purchased from Bryan Honda which I'm very pleased with.The sales professional was very kind and respectful.He also listened and understood exactly what I wanted.
Jasonm1044
Jan 23, 2014
I've heard nothing but great things about Bryan Honda, but I was not expecting what we experienced. My wife set up the appointment the day before. When we arrived, our clerk, Taylor Shackleford, greeted us at our car. He knew my family by name and immediately made us feel comfortable. He knew everything there was to know about every car we looked at. He was professional in every aspect. When talking he gained our trust by telling us the pros and cons of each vehicle and looked at. He made it clear through his actions that he was more interested in us getting the right car for our family rather than fast talking us into a quick sale. I highly recommend Taylor to anyone who wants to look into buying their next car. It has truly been the best car buying experience I could imagine.
bigtop
Jan 22, 2014
Teddy was very professional, & he listened to exactly what we were looking for. So we did get what we wanted from this young man, & he was very kind. So if anyone is looking for a new Honda I am saying ask for Teddy, & he will treat you right at Bryan Honda. Teddy will not stop until he gets his customer exactly what they want in a vehicle.
dentalmike
Jan 22, 2014
Mr.Oats was very friendly, thorough and professional. He has called to check on my satisfaction more than once and is there for any questions I have and is responsive to returning calls. Thank you for a great car buying experience.
Shorty03
Jan 22, 2014
From the moment I drove upon on the lot, I was greeted with a warm and friendly Mr. Tyrone Williams. He carefully listened to what I was looking for and provided me with different options. His honesty was very refreshing, selected cars that suited me and my lifestyle. In the end, I was very satisfied and pleased with car and outstanding service I received. The entire BRYAN staff was professional and extremely helpful.
tmisaac
Jan 21, 2014
We walked up on New Years Eve looking for the Kia Optima that was advertised online and Joe Davis was there to greet us. I knew what I wanted and all he had to do was make the numbers work for us. After running him back and forth with the manager and getting us out before the New Year we finally came to an agreement. Thank you Joe for being patient with us!! We will recommend Joe Davis for sales!!
stephanie_ann1114
Jan 20, 2014
I originally stopped into Honda because I had received a voucher/free gift. When I pulled up Taylor was the first person I saw. He was ready to help and do his job. He led me into the right direction to get my gift and after I received it I ask him to please show me the new Honda Pilots in HOPES that I could get a new one close to the same payments I was already paying for my 2010 Pilot. Long be hold he didn't stop until I got a great deal! He was super patient with me and my girls. Aside from the "business Taylor" he is an all around great person. He understood that I was having to communicate with my husband who was unable to respond right away with certain paper work that we needed to purchase the car. He helped with my girls which was amazing because we all know how long it can take at the dealership. I felt like I could talk to him as a real person and not your "annoying" car sales man. I would recommend him to ANYONE! As a matter of fact I did! My friends actually purchased a vehicle from him 2 days later. If you're looking for a REAL person to help you with a car at Honda and is very knowledgeable, Taylor is the person!!
MaryTyner
Jan 20, 2014
I recently purchased a 2014 Honda CR-V from Bryan Honda of Fayetteville. From the moment I walked into the dealership I was treated with kind regard but no high pressure salesmanship. Jeff Brooks asked me several questions to determine what I needed, then accompanied me to the lot. The weather was awful, so Jeff brought a Honda Pilot into the service bay waiting area and drove around the lot to look at the cars. When I had questions which required reading the sales sheet, Jeff stood in the pouring rain to get the answers. Once I decided on a particular vehicle, Joe Davis also helped with the paperwork. Both Jeff and Joe impressed me with their professionalism, candor, and courtesy. I was doubly impressed when the research I conducted through Consumer Reports and Kelley Blue Book recommended the exact price I paid for my new car. I give my highest recommendation to anyone who is considering buying a car at Bryan Honda to ask for Joe Davis or Jeff Brooks!
gal220
Jan 18, 2014
Ron Garemely made the car buying/leasing experience extremely enjoyable. He knows what he is selling! He gave me all the information that I needed and had answers to all of my questions. He took care of me every step of the way. I am very pleased with my vehicle and very pleased with the way I was treated during the whole process.
carsale2013
Jan 17, 2014
We were looking for a first car for my son. Mr. Davis had a car that was very nice and in dgwthe price range we had in mind.My son likes the car and we are both happy with the purchase. Mr. Davis was very professional with the transaction. Thank you Mr.Davis for helping with my son's first car.
shenele
Jan 17, 2014
I contacted Bryan Honda through the Internet on Jan.14, 2014 and got a quick call back. An appointment was scheduled for me to come in. I met Ms. Reginer Thompson first and then Clifton Oates. They were both very pleasant and friendly. Clifton Oates was very helpful with the purchase of the 2014 Honda Accord EX. Clifton was very attentive to me while I was going through the process and Ms. Reginer was checking on me periodically to make sure everything was going ok. I did appreciate that. I would highly recommend Clifton Oates as a great sales consultant. I liked Clifton because he did not put pressure on me while I was car shopping and he was very knowledgeable about the cars that I was interested in. When doing the test drive with the Accord he was excellent about informing me about the car, which I really appreciated. This is my second purchase at Bryan Honda and I was very pleased back in 2005. Needless to say, I will always purchase my cars at Bryan Honda.
DanielM3
Jan 14, 2014
Purchasing a used vehicle was a new process to me. Having conducted extended research online, I felt it the next step necessary was to visit multiple dealerships in the Fayetteville, Jacksonville, and Raleigh area. By far, the most accommdating and professional service I recieved came from Shawn Walker at Bryan Honda. Every concern I raised was addressed, to the extent of taking no issue with my insistence on having the vehicle inspected by someone outside of the dealership. Negotiating on both the price of the turn in vehicle, and the purchased vechicle, was more than fair. I reccommend Bryan Hona to anyone looking for a fair and easy purchase of a new vehicle.
ladytitanium
Jan 14, 2014
First off I would like to thank Taylor for everything that he did for me. You was professional and very helpful. Without you Taylor I wouldn't be riding in my new 2013 Honda Civic. I am so in love with my car. It was a struggle at first but you just wouldn't give up on making me happy. I wish all salespeople were just like you. Thanks again for everything Taylor. P.S. if anybody is looking to trade in or buy a new car......Go See Taylor....He Can Get The Job Done.!
Billyray123aa
Jan 13, 2014
We came to Bryan Honda to purchase a vehicle because we know Mark Holman. We also expected to shop around some afterwards, because we thought we should. Their inventory was so extensive, we were able to test drive most of the cars on our list. We decided to purchase a BMW (the husband's dream car) and we were happy with the price. Our experience at Bryan Honda in a word was "AWESOME".
dhukins
Jan 12, 2014
From the time we drove up on the lot Deja Brooks made us feel like she cared and was going to give it her all in helping us. She greeted us at our car and from there it was on. She went over and beyond to help us search for a vehicle that was within our price range/budget. After being lead on all week by another dealership we really didn't know what to expect and in fact we were quite broken. We were like Humpty Dumpty who had fallen off the wall and were in a 1000 pieces. Well I know all the kings horses and all the kings men couldn't put Humpty back together again but you know what, they didn't have Deja. Deja will get the job done and you will drive away a happy customer. I think my husband and I hugged her so many times and so hard and we even cried with joy. We came from Raleigh and trust me when I say it was worth the drive even in the horrible storm we drove down in. I'm going to tell everyone I know about Bryan Honda in Fayetteville and one of their outstanding dealers Deja Brooks. The customer service at this dealership from ALL the dealers and staff there is A-1. Bryan Honda in Fayetteville will always have our business.
jamoore7921975
Jan 10, 2014
Joe is the best! After another salesman let us down, Joe took over the sale and really came through. Honestly, with us looking specifically for a 2011 Honda Element in great shape and low miles, I didn't really expect follow up. Joe surprised us and not only worked for months but kept us 'in the loop' on finding the exact car we wanted. It's beautiful, Honda Certified and a really good deal. What can I say? Go with Joe!
KSlotter
Jan 10, 2014
Very positive experience, however, paperwork for financing was entirely too long - total visit - we purchased 2 new cars - knew which ones we wanted to purchase prior to visiting and it took 6 hours to accomplish the sales.
Esigridb
Jan 9, 2014
This was a great car-buying experience. Mr Joe Davis worked hard to help us get just the right car at the best possible price!
lorischneider
Jan 9, 2014
I really enjoyed working with Shawn. He is patient and willing to work with you. He helped me to fond the right car for me. Thank you for the kind customer service.
Yenachoi
Jan 9, 2014
Mr.Lake helped me buy my car that took me 6 hours and worked with me until I got exactly what I wanted. He was patient with my exact expectations and wants with my vehicle and the payment details.
mgoldberg1019
Jan 8, 2014
Ron Garcia was incredibly helpful to work with when deciding on a car to lease. While the paperwork from other parts of the dealership took awhile as they were so busy, Ron made sure that we were comfortable and helped answer any questions we had. He made the experience quite personal, and a real pleasure.
RCadorette83
Jan 7, 2014
Bought a 2nd vehicle from joe and he gave me the same level of service from the 1st time. and im greatful that he was able to help me both times with my situtation!
RCadorette83
Jan 6, 2014
Joe Davis and David Johnson are the best!!! They worked extremely hard to get me into a vehicle and invested alot of hrs to get me done! Very pleased with the overall experience!! Very happy with the way Joe and David treated me and help me.
newcrzowner
Jan 3, 2014
Went in to get an estimate left with a better vehicle at a great price Joe and there sales manager really worked hard to get me out of there with the vehicle I wanted at a price I thought was understandable extremely respectful staff much appreciated!!!
phoeben
Jan 2, 2014
We were checking out different dealers and were unhappy with the previous dealer we encountered. Andy was professional, patient and answered all of our questions. We got a good value, bought our Honda there and are very pleased with it! There were about three staff members involved with the complete process and all were polite and good at what they did.Andy was kind enough to take a picture of us by our new purchase before we drove off the lot.
rouse4
Jan 2, 2014
I met Ron Gracia thru internet contact. I visited the dealership and discussed what I was interested in at that time. I heard from Ron time to time afterward by internet and telephone. Once a decision was made to purchase a car, my wife and I just showed up at the dealership and asked for Ron. He showed us the car we thought we were interested in to include a test drive. After considering the available options, we test drove a Honda EX-L which my wife found more suitable as she would be the primary driver. While somwhat time consuming ( should be condensed more ), we met at an agreeable price to us though slightly higher than I liked and met with the Finance officer who was also very helpful to our purchase. My wife had nothing but praise for her experience at the Dealership and of Ron in particular for his demeanor and professionalism. In all, it was a very peasant experience for us. We did not feel cheated. WE have other offers that could have saved a few dollars but we are glad we chose to buy locally. This was the second time I have brought a new Honda from Bryan Honda. I would recommend others to buy from this dealership.
CharlesDavis
Jan 2, 2014
Taylor was awesome to work with and he made the buying experience a very nice and positive one :) taylor also sold my daughter her honda accord last year and he was great to deal with then too. I am very happy :) I will tell anyone I know looking to buy about taylor at Bryan Honda. When we walked on the lot taylor greeted us with a generous smile and said "how is Katie and how is she enjoying her accord?" We were amazed he remembered us from our daughters purchase over a year ago! We feel like we got a really good deal on our new accord and couldn't be more pleased. Thank you for a great car buying experience! Kem & Charles Davis
Dfitts1974
Jan 2, 2014
This was the first car we have purchased in years. First used one in quite a while since we were looking for something fairly inexpensive for our son's 16th birthday and Taylor made it very easy for us. Basically found the vehicle for us without any pressure. Thanks guys... And the customer service is awesome!
Graciethedog
Jan 2, 2014
Taylor was extremely professional. Very knowledgeable about the vehicle. He was always polite and patient with us. I would recommend Taylor to anyone I know looking to purchase a car.
ItisSold
Jan 1, 2014
Teddy Trainor is an outstanding salesman! His professionalism and courteous manner is impeccable. Mr Trainor was exceptionally pleasant and helpful from the moment my wife and I entered the dealership (and I must say, I was quite grumpy and short with him). Yet through it all, his professionalism maintained. I informed him of the vehicle and price that I was after, and he worked diligently to not just make a sale, but also to ensure my wife and I would be pleased with the purchase at hand. Without question, Teddy should be commended for his dedication to his employer and to his customers. He weathered a storm (me) and never waivered on his duties. Bryan Honda truly has a priceless asset with Mr Trainor. Outstanding work Ted. Thank you for your extraordinary professionalism and positive, can do attitude. You have gained a customer who Is willing to buy from you and your dealership again, within the near future.
BrehzzzUpInHere
Dec 31, 2013
Im honored and incredibly thankful to have a great relationship with Bryan Honda Sales and Service departments for more years than I can remember.Ive had the great pleasure of knowing Edwin Ewing, Ron Garcia, and David Johnson for many years.Edwin, Ron, and David just recently worked selflessly and tirelessly to make my desire of purchasing a Honda Pilot an absolute reality.They studied my objectives and needs with the Honda Pilot.Ron helped me with all vehicle related aspects.Edwin oversaw the entire process.David helped me with getting financed through Honda again.Then they all proceeded to make everything come true.They really made the process so effortless.I always sustained and look forward to keeping all my service needs right here with Bryan Honda as well.Ive been working exclusively with Joan Dale, Jamaal Graham, and Vanessa Atkins for my service needs for more years than I can remember.They always square me away.I love Bryan Honda.V/RTed B.
Cliftonh
Dec 29, 2013
My husband and I main purpose of going to Bryan Honda was to look for a certified pre-owned Honda for our son as he is leaving for college in August and the trip is a 5 1/2 hour one way. As we looked, Shawn Walker helped us and was very positive, friendly and not overly aggressive, as that is a major turn off to my husband and I. While looking the Accords we very nice and as I put many miles on my Ford Fusion, we thought maybe the Honda Accord would actually benefit me. We know that Hondas are long lasting and have great mileage. So, we returned the following day and selected a certified pre-owned Honda Accord for me. Deja Brooks helped us do paperwork and she was very nice, friendly and had a great sense of humor. Although being at the dealership for 4 hours was long, we are very pleased with the vehicle. Rico Glover was extremely helpful with explaining the online purchasing and going into details on how Honda operates. He also never spoke down about the Ford I had and was willing to work with us on the trade. Kevin McGirt was great also and was not pushy at all. Overall, our experience at Bryan Honda was fantastic and I would highly recommend my family and friends to go there for their next purchase.
blocklear67
Dec 28, 2013
I dealt with mr Raymond Page who was professional from the beginning. Welcomed us with a smile and was very eager to work with us on selecting a car. The car we looked at the first time we could not agree on a price but mr page never gave up on us and we returned to the dealer a week later and he had got us the price we asked for. I would highly recommend mr page to anyone that is looking to buy a car or just sir down and get a better understanding of the car buying process. We are very pleased with his service
Ecunutcase
Dec 28, 2013
When we first arrived on the lot it seemed like they rolled out the red carpet for us! Mr. Walker took excellent care of our needs from the test drive to working the best deal for me and my family. He was extremely knowledgable with all the specifications of each Honda we looked at as well opened our eyes to several new options that the new Honda has standard! I would highly recommend Shawn Walker as well as this dealership for your next car purchase because they take the necessary time to make you feel welcome!
Jasonhagan
Dec 27, 2013
Mr. Gare is a honest, hardworking professional. He worked hard to fulfill all my request as a customer throughout my recent purchase of a 2014 Honda Odyssey EX-L with RES. He is very knowledgeable on the Honda vehicles, through in the vehicle walk around and easy to understand when demostrating all the features of the vehicle. He took his time to ensure I had all the information I needed to make a smart decision for my family. He was straight to the point, honest, with zero added pressure to make a decision. I highly recommend that when you go / or call Bryan Honda that you ask for Mr. Andy Gare. If your an endurance athlete, Mr. Gare also competes in ultra marathons!
smithleo196608
Dec 27, 2013
Roy Bennett was an excellent sales representative. He really went above and beyond to satisfy my husband and I. I would definitely recommend Roy to any interesting customer, he is the greatest! go Roy!
rcandpc2009
Dec 25, 2013
We had a very good experience at Bryan Honda. We were treated well and were very happy with the vehicle we got and the service we received.
FamilyFun1
Dec 25, 2013
The experiences that I have had with Joe Davis are worthy of mention. My family has needed two vehicles since we moved into Fayetteville, NC. The first day that I met Joe was certainly interesting. Much of what we talked about was of common interest. He provided much insight to locations in the city that I should visit. Needless to say, driving away with a new truck was pleasurable. Some time later, a mini-van was needed to provide further care for my family. After praying about it, I called Joe Davis. With a big smile and some good laughs, the conversation merged gracefully into business. He informed me that the vehicle I was looking for was now at Bryan Honda in Fayetteville. Of course, soon there after, I arrived to purchase the 2014 Honda Odyssey.The experience that my family and I have had with Joe Davis at Bryan Honda in Fayetteville has been refreshing.
christianmerr30
Dec 23, 2013
So the car that I want cost me $27000 but Mr. Ron Garcia gave me a discount from the normal price to $19000, Try Calling him and find out
rolandocastro
Dec 20, 2013
I purchased a Honda Civic this week from Bryan Honda. Overall it was a good experience. The sales representative, Clifton Oates, was great. He was very courteous and helpful. He was truly a pleasure to work with. He gets a five star rating from me. The reason Bryan Honda gets a four star rating instead of a five star rating is their sales manager. I did not get his name, it might have been Kevin McGirt. I did my homework before I went into the dealership and knew the trade-in value of my current car and the dealer invoice on the car I wanted to purchase. The sales manager tried to low ball the trade-in by over $4500 and also overstated the price of the new car I was trying to buy. This guy was unscrupulous and the dealership needs to get rid of him if they want to improve their image. He gets no stars and a thumbs down. The finance manager, Romie Hawthorne, was very efficient and professional. He talked me through the financing and explained everything. He also gets five stars. I am also pleased with the follow up after the sale. Clifton Oates has called me to ensure that I am pleased with the purchase and that I am not having any problems. I also received a call from their Acquisitions Coordinator, Dinny Hirschi, to ensure that everything went well with my purchase.
Aaronfranklin1622
Dec 18, 2013
I just recently purchased a 2008 keep grand Cherokee Laredo from Bryan Honda, and my over all experience was not what I had expected by any means. You would typically think that my last statement would be followed by a negative reason as to why I was dissatisfied with my buying experience, but that is not the case. I worked with Taylor shackleford. He was very knowledgeable about vehicles and isn't in the business of pushing you into a purchase that isn't going to be in your best interest. He started of by introducing himself win a firm handshake and positive eye contact which is a lot harder to come by now a days than you would think. I had a very specific type of 4x4 SUV in mind and a specific price range in mind. The vehicle I chose happened to be a little more than I anticipated on spending, but when I realized the actual value of the fully loaded jeep I was sure that it was the right move for the safety and security I was looking to get for my wife. Bryan Honda is a great auto dealer is every aspect of the term great. They are extremely focused on providing the customer with a pleasant vehicle buying experience, all while keeping the prices of their vehicles within the lower end of 10% market value. All in all I will aim this up by saying that I intend on spreading positive word about not only the Bryan Honda dealership, but Taylor as well. I couldn't have asked for a better end to the day after the 12 other dealerships that I had shopped with earlier in the day.
jmack28314
Dec 18, 2013
They all cared and they had a desire to sell a car and make my fiance happy. Everyone bent over backwards to make it a pleasurable buying experience!
Jpearson3154
Dec 18, 2013
We had the best experience with Bryan Honda! We have already highly recommended them to many of our military friends. We communicated with Roy via email for a few months before making our purchase. He was always quick to answer our questions and more than helpful. We worked with Andy the day we purchased the vehicle who was also knowledgable and friendly. Cat buying has always been a stressful experience for me, but it was anything but that at Bryan Honda. They have also been very helpful after the purchase of our new Honda Pilot. We highly recommend both of these gentlemen if you are on the market for a new vehicle.
Threatfinder54
Dec 17, 2013
In November going to Bryan Honda in Fayetteville I was looking for a new vehicle. I met Mr. Tyrone Williams, one of the Sales Professionals in the dealership. He helped me pick out a new 2014 Honda CR-V. Mr. Williams went over the features of the CR-V and even allowed me to go on a test drive to get the feel of the vehicle. This vehicle meets my needs as a USPS Rural Carrier with its room to pack packages in the back and the back seat has the room and mobility for my mail. Its a super vehicle for delivering mail each day for its a Top of the Line vehicle which will hold up to the riggers of the job. Mr. Williams also assisted me on securing a great price for my trade-in, allowing me to take that amount off the original price. As a added bonus, was given a Honda Sales Event discount and this made the price of the vehicle even more attractive.As a retired Army Non-Commissioned Officer I found the whole sales team, the finance department and the service and parts department highly professional. Recently afterward I had broken my drivers side mirror, the service advisors ordered me a new mirror and as soon as it came in the service department immediately notified me and replace the mirror in very little time. The Service and Parts department is a very well run organization with professional and friendly folks. As a added bonus too, Mr. Williams emails me with sales events, promotion and Honda information I need to know and this is why I recently recommended him to a friend to trade in their S-10 and for them to buy a CR-V as well. I highly recommend Mr. Tyrone Williams and the whole Bryan Honda Team to be your team and buy your next vehicle from them. They are professional, friendly, talented and best of all the price is right and they will treat you right too.
robbyknight
Dec 15, 2013
After a couple of poor car buying experiences in my life I feel really fortunate that Clifton was who we worked with. He was in the parking lot as we pulled in and guided us to a spot in front of the door. My initial impression was a very friendly and open young man with integrity points for immediately checking to see if we were already working with someone. After finding we shared some background (military) and working with him awhile this impression was confirmed and he made the entire experience an excellent one. I think that Bryan Honda is very fortunate to have him on their team and I can wholeheartedly recommend him to anyone looking for a car.
mmsommer
Dec 12, 2013
We had a wonderful car buying experience at Bryan Honda. Everyone there was very friendly, especially Monique! This was my first brand new car and they helped make the process easy and fun. Monique was extremely helpful and she patiently answered all of our questions. Kevin handled all the paperwork and explained everything clearly. I am loving my new car and I would definitely recommend them!!
mookiesmw
Dec 11, 2013
Dee went above and beyond to help us with our trade-in and purchase of a new Honda Odyssey. She was compassionate about our situation and spent what I believe was more than a normal amount of time to make sure that we got the best deal. I would reccommend her service as a sales professional and Bryan Honda to any one I meet. Ron was gracious enough to help with some of the final details to help us on our way. This is the fourth car that we have purchased from Bryan Honda and while the circumstances surrounding the need for a trade weren't the best, Dee and the rest of the team made it a pleasant experience. I honestly felt the "family" experience of the team while we were there and we will always be a Bryan Honda family. Thank you to Dee for all that you have done for us. Words cannot express how grateful we are to you and everyone!
tf0016
Dec 11, 2013
Mr. Walker was extremely courteous and professional. It was clear that he wanted to make sure that I was happy with my purchase. I am very appreciative of his assistance.
mandl122395
Dec 11, 2013
Mr. Bennett was very patient with me,as it took 3 days for me to make my purchase of my new Accord,however, he did give me one of the best bogus lines I've ever heard. Basically I was told that when you purchase a new car at a discounted price, upon trading in the car it is now only originally worth the "discounted price" versus the sticker price as far as valuation. That's one of the best lines I & others I've spoken to, have ever heard. Very creative & probably convincing to an ignorant consumer, but also total BULL CRAP !!!!!!!!!!!! But definitely a good one. Basically I was told "Where do you think the $ for the discount comes from? From the value of the car. So , it will affect the trade-in value because the dealers keep records. !!!!!!!!!!!!!!!!!!! OMG Don't let that one fool you !!! The car is worth what it's worth, as soon as the car "leaves the curb" it is devalued by probably around $5000.00, because it becomes a used car. However, the original purchase price has NOTHING to do with future valuations !!!!!!!!!!!!!!!!
CapriceJM
Dec 10, 2013
Raymond and this entire dealership are just amazing! They helped me get exactly what I want, in just the price range I wanted too! Never had a sales professional climb into a trunk just to show me how big it was and give me a good laugh! I came back to the dealership after price shopping and went straight to see Raymond! He's AWESOME! And to the management and finance who helped me get the best loan option available, thanks a ton! I love my car and the process of getting it couldn't have been any more amazing! Thanks Raymond and all at Bryan Honda of Fayetteville, NC!-Caprice J.
davehoff20
Dec 10, 2013
We worked with Steve Leavell over the phone and through emails. We received very friendly, honest service and were pleased with our whole buying experience. We did not experience any dishonest or pushy sales tactics like we did elsewhere, and the prices was very competitive.
mkmewhinney
Dec 10, 2013
Great experiance, came in with USAA pricing and no issues. Test drive with Mark was great and he explained all the features in the Honda Civic line and the EX which we purchased. Only item which requires improvement is processing time for paperwork. Seemed like it took too long and we did not debate over price, it was pretty much a straight forward deal with qualified financing approved.
msreil11
Dec 10, 2013
My husband and I have purchased from Bryan Honda before but Shawn made this experience so much more relaxed and easy. He answered all of our questions and was able to help us get a new car with better safety features for our little one. He made us feel like we were family and very comfortable with each other.
rkatz4
Dec 10, 2013
Very good sales service. Excellent support in reviewing cars of interest. Not too aggressive. Fair experience bargaining for an acceptable price. Made good on promise to provide rear compartment cover at no additional charge. Very satisfied with Mr. Akins, less so with finance department and push to buy additional car warranty.I would highly recommend this dealership.
susieq58
Dec 10, 2013
I have never had a bad expereince at Bryan Honda. My sales Rep , Ken Mackeprang is awesome. Every car we've purchased we have never had a bit of trouble. They explain everything to us regarding our vehicle, they give us a tour of the facility so we know where all the dapartments are located. Although we have bought several cars through Bryan Honda we still receive the same courtesy for every car. We recommend them to all our firends. Outstanding customer service, wouldn't buy a car anywhere else. We love them.
philnraleigh
Dec 9, 2013
This was the simplest no hassle car purchase I can ever remember experiencing. I have bought MANY cars in my life. I've been looking for a while preparing for purchasing a car right after closing on my house that I sold. I went to many dealers Kia, Hyundai and a large Honda dealer in Raleigh NC and the problem was that I couldn't pick the car up until closing and I needed to find the right car, negotiate the purchase and be able to put a deposit with a pickup about 2 weeks later. No one wanted to do that for me. I decided to reach out and expand my search and found Bryan Honda. I wrote an email that was very quickly answered by a fantastic sales person named Steve Leavell. I told him about my unique situation and he presented it to management and they said " No Problem, we can help you!".. So I made the 75 mile drive to Fayetteville to check out their new and used inventory. When I arrived Steve was with another customer and another very friendly helpful sales person came right out, walked with me, got me keys to several cars to check out while waiting for Steve. Steve came out and we started looking at the 2011, 2012 Accords... Then it happened! I found the car for me. A stunning black 2013 Honda Accord EX-L V6 Coupe with 1600 miles on it. It was the right car, I saved about 4500.00 from the price of a new car with 1600 miles less on it and Steve's knowledge and help in comparing the choices I had made it easy for me to make an informed decision to immediately make the deal on this car. I put a deposit down, and came back today, 2 weeks later and picked the car up. I really feel like I got red carpet service from start to finish. The Temporary Tag was even already on the car waiting for me. I handed them a check and within minutes I was on my way. I highly recommend Bryan Honda, Steve and Dave in the finance department. It was a great experience and I would buy there again no question. Thank you for the experience and the car, well.. the drive home was amazing.. thank you again!
Linda Wood
Dec 9, 2013
Reginer Thompson is the BEST in the car business. I refer all my family and friends to Reginer. Reginer knows her facts, is honest and shoots straight, no guessing. I purchased a new 2012 Ody, then I purchased a new 2013 Ody and in process of purchasing a 2014 Ody.
bettybob
Dec 9, 2013
Steve Leavell was our sales representative. Steve was very professional and did an excellent job in helping us during the sales process. He went the extra mile and found us a vehicle from another dealership and had it delivered promptly, clean and ready to drive off the lot. We appreciate the extra effort that Steve gave us and made our buying experience a pleasure. The next time we purchase a car, we will certainly revisit Bryan Honda.Romie Hawthorne handled the financing of our Honda Pilot. Romie was very professional also and efficient through the entire transaction. He covered all the points and made sure that we understood and were satisfied with the transaction.
hvb2
Dec 9, 2013
Antonio Levy the Sales professional was friendly, knowledgeable, and helpful. He explained things well and really looked out for our best interest. Overall it was a very positive experience purchasing from Bryan Honda Fayetteville.
dural
Dec 7, 2013
Inquired about a 2014 Honda Accord EX-L V6 w/ Navi. Steve Leavell responded to our inquiry and we originally had decided to do business locally with AutoPark Honda in Cary, but after being treated badly by Cary AutoPark Honda, I called Steve and they agreed to honor the price we were quoted on the internet. We made the 1.5 hour drive down to Bryan Honda and there was the car we had inquired about sitting out front, detailed and ready to go. Steve was very patient and explained all the features to us and let us take a test drive. Bryan Honda also gave us a very fair offer on our BMW and we decided to trade it in. Everything was handled professionally and the service was great! We are quite happy with how things turned out even if we did have to drive along ways. When I get ready to trade my current SUV for a new Honda Pilot, I will probably make the trip to Fayetteville and Bryan Honda, it was worth it !!
prgeek
Dec 7, 2013
Awesome customer service from these two fine gentlemen, they went out of their way to make us feel comfortable, let them take care of you if you are in the process of buying a vehicle whether new or use. Honroable mention to Mr. Romie Hawthorne the best experience I have ever had from a finance manager, he is friendly and down to earth, thank you sincerely sir. Willd do my best to recommend your dealer to all my friends and associates. Again, thank you very much.Jose & Edmee
letsgodriving
Dec 6, 2013
My daughter and I went to Bryan Honda "just looking" Nov. 30th. We were greeted at the door and shown to thewaiting room and enjoyed some coffee. Ron Garcia was our salesman. He was very patient and courteous andshowed us the vehicles that had the features we wanted. He took us for a test drive and we were sold on it!! Helet us take the car home for the night for my husbands approval, and the next morning it was ours. it is, by far, thebest car we have owned, made even better by such a nice, helpful salesman. And Romie Hawthorne was helpfuland nice as well, and I will certainly recommend them to everyone for a wonderful car buying experience
jwpetty
Dec 5, 2013
I really appreciated Shawn Walker professionalism, patience and thoroughness in the purchase of my 2011 Honda CR-V. Unfortunately my wife was sick and unable to attend the final deal, but Shawn was able to work with us to get the car we wanted. I really enjoy the CR-V EX-L that we purchased and would recommend asking for Shawn at Bryan Honda if you are in the market for a new or used vehicle. Thanks,John
midumais
Dec 3, 2013
Good customer service is my number 1 priority for my purchasing experiences. Reginer Thompson is the ultimate professional who knows that customer service comes first and, therefore, provides A+ customer service. This is my second purchase of a Bryan Honda vehicle. Reginer's professionalism and her friendly and cheerful personality convinced me that this will not be my last Bryan Honda. Romie Hawthorne provided his financial expertise to ensure a timely business transaction. He was very courteous and professional. The teamwork and friendly atmosphere was obvious and added to the great experience I had purchasing my 2014 Honda.
Don Gersh
Nov 30, 2013
My second Honda in two months. Clifton Oates is a wonderful salesman! He provided the requisite info to make an informed decision. An enjoyable transaction. Thanks Bryan Honda!
Joe-Deei
Nov 25, 2013
I had a great experience. Bryan Honda should've been my 1st choice. Mr. Davis was so helpful and nice. I was blessed beyond blessed
LeeBroussard
Nov 23, 2013
Reginer Thompson is the greatest and I will use no one but her.This is our third purchase from Bryan Honda, just great and friendly folks.
kittiemne
Nov 22, 2013
J.R. offers wonderful customer service. He not only meets you with a smile every time you enter the Service area with your vehicle, he also thoroughly explains everything throughout the Service process. He carefully listens to your concerns, asks you good follow up questions to make sure he understands your needs and desires of the visit. J.R. keeps you informed during the progress of your service, either in the waiting room or through a phone call to you at home/work. When the service is complete he reviews with you everything done in the visit, offering very comprehendible education along the way when needed. Bryan Honda is blessed to have such a professional & personable Service agent representing their business. Keep up the good work!
CA2NC
Nov 16, 2013
This was my first car buying experience and Mr. Shackleford was very pleasent to work with and he didn't make me feel pressured or annoyed like most car sales men do. He was down to earth and it was like hanging out with a friend by the time all was completed. Thank you Taylor!
md410
Nov 11, 2013
As a first time purchaser of a brand new vehicle, I am nothing but incredibly pleased with the no pressure, highly-informative, and exceptional customer service provided by Mr. Walker at Bryan Honda of Fayetteville. Mr. Walker's friendly and confident demeanor will quickly put any apprehensive buyer at instant ease. Any and all questions were quickly answered with the assurance of an extremely informed sales consultant that takes personal pride in the product he endorses. I have full confidence in recommending Mr. Walker to any and all personal and professional acquaintances who are in the market for purchasing any future vehicles. I would like to personally thank Mr. Walker and the other associates at Bryan Honda that made my experience a pleasant one.
mosherja
Nov 11, 2013
I wanted to purchase a used car for my daughters 18th birthday and have her included on the loan to establish a credit history for her. I brought a very old car in as a trade and did not want to spend too much money. Shawn spent a lot of time helping my find the right car and became a friend in the process. He's a great guy. The management offered a great deal as the original price was more than I wanted to spend. By the time we finished, the car was exactly what I was looking for with the price I was looking for and they went the extra mile to allow me to make it a great event for my daughter. The finance department allowed me to slow the process down a bit so I could explain exactly what she was signing and the importance of each document and everyone joined in at the end to sing her happy birthday. This will be a birthday to remember as the entire Bryon Honda team helped me make this a special weekend. I definitely recommend this team to everyone and I will return when the lease runs out on my other car from a different maker.
shelton1975
Nov 8, 2013
Mr. Joe Davis was a great salesman. He was very helpful with showing me what type of cars I qualified for. The whole Bryan Honda team was very polite. Mr. Davis also saw that I had search online for a vehicle and he called me and asked when can I set an appointment ans I told him today. Thanks Mr Joe. Davis.
chinagirl
Nov 8, 2013
Mr Joe Davis, and crew had the most wonderful personailty to work with. They gave me the best service in helping me with the purchases of my vehicle. They are a good crew they were friendly and they help me out when I had questions on anything they did not hesitate to answer. I would recommend them to others
carolynsramirez1
Nov 6, 2013
Mr. Antonio Leavy was extremely helpful in assisting me with the purchase of my new 2013 Honda Accord. He demonstrated patience, courtesy and knowledge of all the different types of vehicles that I showed interest in. Not only did he hook up my EVO to the car, so that I could utilize that feature in my new car but he also went above and beyond and delivered my new car to my home. Due to the fact that my hand controls had not been installed yet, I was unable to drive the vehicle I had just purchased but most definitely wanted home sitting in my driveway. Thanks so much for everything. I am absolutely returning when it comes time to purchasing a new car again. :-)
vcvega
Nov 6, 2013
The day I met Mr. Oates I had no intention on buying a Honda as I was test driving a brand new Toyota and only stopped by to look at two used Toyotas on the lot before making my final decision. After speaking with Mr. Oates and realizing I could get a much better deal on the new Honda versus the new Toyota (after speaking with three separate Toyota dealers), I decided to proceed with the new Honda (better value all the way around). As a result of getting such a good deal on my new vehicle, I have since purchased two Certified Hondas for both my young adults ...all three vehicles purchased within one year ...this speaks volumes for Clifton Oates because I am nowhere near rich but he made it happen for me. My kids now have reliabe transportation to take them from high school to college and years into adulthood. Maybe they will pay for Mom's next Honda ...smile!WE ARE VERY PLEASED WITH THE CUSTOMER SERVICE PROVIDED TO US BY CLIFTON OATES!!!
richardwhitehead
Nov 4, 2013
Great service the salesperson that helped me out was Jeremy Vick really great guy help me out a lot if he is still working for Honda when I get my next Honda I hope I can do business with him again
bsmeek
Nov 4, 2013
I have to say Bryan Honda's staff was so friendly, courteous and helpful. It felt more like a family..everyone helps each other out. I received a great deal on the two cars I purchased. Thanks so very much to you all.Monique and Romie were especially helpful to me.Looking forward to seeing you again.
alvaroal
Nov 3, 2013
WONDERFUL EXPERIENCE AS ALWAYS. WE HAVE BEEN HONDA CUSTOMERS FOR OVER EIGHT YEARS. ALWAYS BEEN TREATED FAIRLY AND HAVE ALL OF OUR QUESTIONS ANSWERED QUICKLY, REPAIRS DONE ON OUR CARS AND TRUCK PERFECTLY.I CAN'T SAY ENOUGH ABOUT BRYAN HONDA.WE PLAN ON BUYING A NEW INSIGHT WHICH ANDY GARE WILL BE LOOKING INTO THIS FOR US .HE HAS ALREADY HELPED US WITH THE PURCHASE OF OUR SECOND HONDA RIDGELINE AND NOW WE PLAN ON TRADING IN OUR HONDA CIVIC 2007 FOR THE 2013 INSIGHT.HOPE TO SEE ANDY SOON THANKING YOU IN ADVANCE ALICIA AND ROBERTO ALVAREZ
christine1187
Nov 1, 2013
Mr. Cuff and Mr. McGrit were exceptionally nice and they worked fast to obtain the best numbers as well as financing plan for my individual situation. I enjoyed the friendly atmosphere and I truly felt at home with all the associates that passed while I was waiting to complete all of my paperwork. I am so glad I chose to stop at Bryan Honda to purchase my first car!!! I would recommend this dealership to anyone looking for a good car, a great price, and friendly knowledgeable employees! Make Bryan Honda of Fayetteville your choice! Thanks so much Michael and Kevin!!!
jdover
Oct 31, 2013
Ron is a great salesman. He answered all questions. The price was great & service was great. We will recommend him to friends and family. Thank you Ron for a great car buying experience!!!
AngelicTrujillo
Oct 30, 2013
We had a great experience. We were able to get our 2 cars with the help of Terrell for a great price. We would definitely recommend Bryan Honda and Terrell Lake to anyone looking for a great car at a great price!
dmv1234
Oct 29, 2013
I was interested in a used Toyota Avalon and Shawn showed me 2 the dealership had on their lot. I really liked one, but I had a few concerns with the car. Shawn went out of his way to make sure I was comfortable with the purchase and would be happy with my decision. Even though Shawn is my neighbor and friend, I know he treated me the same that he would treat any of his other customers.
granniex11
Oct 28, 2013
Great experience worked with price I was willing to pay for my new Honda Accord. Paper work takes to long to process. Job well done
Lancero
Oct 28, 2013
Shawn did an exceptional job! He is extremely professional and does not spew that "used car saleman" jargon. He is straight forward and to the point. I would definitely recommend him to my friends and family members. When I'm in the market for another Honda, I will definitely request Shawn by name.
Mayr
Oct 28, 2013
I visited Bryan Honda for the first time expecting to be bombarded by quick tempered car salesmen attempting to pull in commission at all costs, however I was pleasantly surprised by the genuine care, connection, and conversation with our salesman Mark Holman. Car shopping with my mother for a reliable car to get her to work, I was very gracious to have someone who was patient and understanding of my mother's somewhat picky and narrow qualifications. Mark was very courteous, professional, and shared his music and background with us as we test drove a Toyota that my mother was interested in.We decided to shop around a bit more instead of purchasing the very first car that caught her eye, however Mark didn't mind, he walked us out all the way to our truck, and even gave us a check up call to see how our shopping was going.Never had a better experience at a dealership than that, and I HIGHLY recommend him if you're in the market for a new or used vehicle.
redmanrs
Oct 27, 2013
Enjoyed working with Mr Bennett. He was very knowledgeable and helpful in my getting my new FIT. I would recommend him to my friends if they're in the market for a new car! I have given this review because my buying experience was excellent.
thomasjmora
Oct 26, 2013
Andy was excellent to work with- very responsive to questions over the phone. Go see him when you in the market for a new car.
1jb1
Oct 26, 2013
I arrived at the dealership at 4:00 PM with battery problems. Joan pleasantly assisted in meeting my service needs by 4:45 PM. Thanks!
flo.watson
Oct 26, 2013
Everyone was friendly and willing to give us their best service. Mr. McGrue was great! My family is in love with our new car,thanks to Bryan Honda!
kennethkowach
Oct 25, 2013
My wife and I just arrived back to the states from an overseas tour in Germany and we went to look at a used car at this dealership. Terrell Lake was extremely friendly and helpful. He wasn't your usual dealer who would make you wait hours, we did some negotiating but it went VERY quickly as he was very motivated to sell us a car! Needless to say, he got us the price we wanted. This is the type of service/ friendliness if you've ever shopped at CARMAX, except beware! CARMAX doesn't negotiate!! Also, we drove the car home the same day and one of the car remotes had a dead battery. We went back to the dealership, Terrell took us immediately back to the service area to get the battery replaced and he paid for it himself. That just says a lot about his character.
cartest1234
Oct 24, 2013
I purchased a new Accord from Ron this week, my second new car purchased from him in the last two months. Ron is professional, punctual, and true to his word. If friends or family are looking for a Honda, I'm going to send them to Ron.
mispan
Oct 24, 2013
THE DEALER IS READY FOR THIS JOB WELL ORIENTED WITH THIS JOB CAN TALK IN SOME ONE TO BUY MORE THAN ONE CAR EVEN THOUGH YOU NEED ONLY ONE CAR
uturndav
Oct 24, 2013
Buying from Bryan honda with Mark and Romie was a very pleasant experience.They took all the time that was needed to tell us what and why they were doing .They were friendly and very helpfull through the whole day.we only spent a few hours there and were on our way.Thanks
Alicia&Jaymes
Oct 23, 2013
Roy was awesome! Kept me entertained through the whole process and everyone was super friendly to both my fiance and me. Financially they got us the BEST deal possible and were there to cater to us. Go see Roy Bennett!!!
h_michelle79
Oct 23, 2013
Went to Honda looking for a vehicle with more room and decided on the Honda Accord. Andy Gare was the sales rep that helped us through the car buying process. He was very patient and understanding with what we were looking for in a vehicle. We ended up test driving the Honda Accord and loved it. It was perfect not too big or too small and great mileage. Andy made the process easy as possible, it just took longer than usual due to it being so busy. But overall it was a great experience, no sales pressure and no crazy sales add on's.
Jessanne90
Oct 23, 2013
We went to multiple dealers to purchase a car and they werent that good or tried to get us to do a scam to get us a lower apr rate which was 26.6% and going to honda was a good idea. We got a great car and satisfied both of us which was very hard. This will be my first car and clifton oates was very helpful with the car experience and life experiences as well
1ACCORD
Oct 22, 2013
Tony Leavy made my car buying experience wonderful,he went above and beyond to get me where I needed to be,I will recommend all my family and friends to buy there vehicles from Bryan honda.
Miya84
Oct 20, 2013
Shawn was a very big help. He went above and beyond to help get me into the vehicle of my choice. He was very professional and knowledgeable. This is by far the best car buying experience that I've had.
pak1955
Oct 19, 2013
I recommend buying a your next Honda from Rasheed Akins! He was personable, listened to me as the customer, and worked with me in terms of price and financing! All and all, he was exceptional and not only sold me a car but sold me on Bryan Honda!!
April and Corey White
Oct 19, 2013
Couldn't find the car I really wanted until I looked right in my backdoor, my husband and I,went everywhere, and then we went to Bryan Honda, and there we met Mr.Shawn walker, overall a great guy, and very helpful, we found a beautiful car,and was in and out at no time, one experience I actually enjoy Thanks Bryant Honda....goes to show you don't have to go far for great service.....
mikechevy2011
Oct 18, 2013
Past couple months most dealers are asking for a large down payment or agree to you down payment and change the amount later. Mr. Oates and the personnel at bryan honda, work with me and a down payment that didnt change from the beginning of the deal to the end. Actually got a newer year with less miles on it, which I can truely say I didnt even see or expect. His service and professional is well above those i have dealt with in the past.
mookbud27
Oct 17, 2013
I went to Bryan Honda to purchase a vehicle for my son. Mr. Rasheed Akins was my salesman and he was nothing less than excellent. I told Rasheed what I was looking for and what price range I was looking for. Rasheed was very knowledgable of what the inventory was so he took me to several vehicles that I might be interested in. The one thing I can say about Rasheed is that he did not pressure me during this process. I really appreciated that. I found the perfect car for my son and was going to purchase it but I had somewhere I needed to be after I found the car. Rasheed said no problem...let me talk to the manager and see what we can do because I know you want that car for your son. Rasheed and the manager said that I could come back that Monday and they would have the paperwork ready, the car cleaned and have me on my way. That is what I call great customer service. And on top of all that I got the car for a great price. I will definitely be coming back to Bryan Honda for my next car. Thanks to Rasheed....the manager Edwin and the rest of the staff that treated me so well during my visit. They made my son's first car experience great!!!
landsharper
Oct 17, 2013
We bought our first new car in years this year. We weren't sure exactly what we wanted so we went to the dealership and looked around. Taylor Shackleford was a great help. He listened to us, took time to find out what we needed from a car, then showed us several different models before we finally decided on an Accord. He was quite knowledgeable about the performance, gas mileage, etc. on each car we looked at. When we picked up our new car, he made the buying process as easy as possible. He also helped us out with the features and technology in the car. We have been very pleased with the experience we had with Bryan Honda and particularly with Taylor Shackleford.
Bailey50
Oct 16, 2013
My time at Bryan Honda, was the best experience I ever had in my car buying past. Mr Clifton Oates was very proffessional he never at anytime try to pressure us into buying anything, he was very knowledgable about the product and overall he was nice. Also Mr Ronnie Hawthorne, he was really nice and he explained the finance process clearly, and he really worked hard to get us the best deal possible. When we ran into a problem with the pay off of are Honda that we owned, Mr Hawthorne stepped right in and resolved the issue with the bank that we were financed with. Also Clifton was right there with Mr Hawthorne to insure that everything was taken care of, Clifton called us the next day to follow up with us to let us know that they had over nighted the funds to are lien holder. I just want to thank these men for really being there for me and my wife Tonia. Bryan Honda, your team of proffessionals are truely top notch, and would send my freinds and family there with out a doubt, because I know that they would get the same treatment that Tonia and I received, thanks again Mr Clifton Oates and Mr Ronnie Hawthorne! :-)V/rMr Louis &Tonia Bailey
bjscorpio
Oct 16, 2013
I worked with Taylor Shackleford on two car purchases over the last 3 weeks. He was very professional and easy to work with. My mom was in the market for a new car so accompanied her when visiting dealerships in the area, to make sure she was taken care of but Taylor took care of her. He gave her the much needed tutorial of all the gadgets that came in her car. He was very responsive, attentive and respectful of to her negotiating skills. (haha) He got her what she wanted at the cost she wanted. Two days later I was contacted by Taylor because my mom mentioned that I was looking for a car for my daughter. We had a quick chat about my budget and what I was looking for and what do ya know a Honda civic was traded in over the weekend and it was a perfect fit for what I was looking for, for my daughter. After some quick negotiating I purchased the car and signed some paper work. I was very happy with the purchase. Now I was already pleased with his service but Taylor surpassed that when he actually stepped in to do cleaning and detail of the car himself. The car looked great !! , much better than it looked after the 1st cleaning was done by the detail dept. Not only did he do that he also got a birthday card for my daughter. I'm no sappy guy but that really pulled at my heart strings. This purchase was special because it was for my daughters 18th birthday and Taylor made this experience as painless as possible so I could keep my mind on the surprise planed for her in two weeks. I would recommend that anyone interested in purchasing a new or used car to work with Taylor. He's a good guy and a great salesperson to work with.
cemping57
Oct 16, 2013
Terrell did everything under the sun to make a car deal that we felt comfortable with. He is an awesome salesman. We are very pleased with our new Honda Pilot. Thank you Terrell.
dhillrn2001
Oct 16, 2013
I want to thank Taylor Shackelford for the best car buying experience I've EVER had.From the very beginning, when I was just looking and comparing the final 3 cars I had narrowed my choice down to, I stopped by Bryan Honda to look. Taylor approached me in such a professional manner,from his starched shirt to his polite, respectful, conversation. Even though I had very little time to talk, I told him what I was interested in and he showed me the perfect car for me. He is very knowledgable about his product,never hesitating about the details.I left the dealership that day knowing that I would be buying a car from no one but Taylor. In less than a week later, I went in to buy my car. Taylor was on time and waiting to assist me through the buying process. He helped me get the best deal possible, talking to the sales manager many times for me, with patience and professionalism. While waiting, Taylor shared with me a notebook of his accomplishments. I learned from that book that Taylor is a young man that loves his family. In the front of the book, he had several pictures of grandparents, parents and fiance. I also saw that from a young age that he was an achiver from the big fish to the salutatorian achievement in highschool. As a mother of 2 grown sons, I just felt so proud of Taylor, his integrity, honesty and true willingness to do the best he could for me. Before I left, transaction complete,Taylor instructed me on the bluetooth, navagation system and other features he felt important to share. I was so impressed with Taylor that I encouraged my son to talk with him about getting my granddaugher a car for her 18th birthday this month. In less than a week later, we got a Honda Civic for her.My son got the same professionalism and respect I did. Taylor even got my granddaughter a birthday card and offered his services if she had any questions about her car. I just can't say enough about my experience with Taylor. I do wish him the best because he derserves it. I will continue to send referrals to Taylor and Bryan Honda.
kdarroch
Oct 16, 2013
Shawn made me feel like an old friend. He was very helpful with the purchase of my new Honda Civic. On that Friday evening, I was originally was cruising the lot to look at used Civics when Shawn introduced me to the new Civics and the 0.9% interest rate if you qualify. I did qualify and that made the new car deal look even sweeter. The sales manager, Bryan McLaurin made me a reasonable offer on my trade, but I decided against trading at this time, however I did buy a new Civic. Do not fear, if your color choice is not available on the lot. Bryan Honda found me the color interior and exterior I was looking for at another dealership and had the car waiting for me the beginning of the week. Shawn was very thorough with orienting me to my new cars features and I am loving the gas MPG I am saving with my new Civic. Also, if you buy a car from Bryan Honda, pay it forward and tell them that I (Kristey Darroch) referred you, so I will get $100 cash back. Then you can do the same after your purchase for Bryan Honda.
tom nickleson
Oct 16, 2013
In my 74 years of living, Mr. Taylor Shackleford is by far the best sales rep I have ever encountered. His honest effort in trying to help me as the customer in my tight situation is damn near unheard of. Though it took two full days for him to finally find me a deal within my grasp and expectations, Mr. Shackleford refused to give up on a man in need of help due to his age and physical limitations. My name is Thomas Nicholson I am a retired Vietnam vet with only one good leg left and I am proud to say that Taylor Shackleford generously aided me in purchasing my new 2013 CRV.Unlike other sales reps who try to push you and influence you in buying a car as quick you can, Mr. Shacklefords patients and true care for his customers is what sets him aside not only as sales rep but as a entire whole person. He carefully listens to the customers needs and wants analyzing and selecting a variety of choices for the customer to finally choose the choice that is best for them. He allows the customers as much time as they need, making me feels very comfortable and secure throughout the whole process of buying a new vehicle. My favorite characteristic about Taylor Shackleford is he is willing to fight for his customers no matter how ridiculous the circumstances or price you name is. And though he may not win, it tells a lot about a person if they are still willing to present it to their boss. I would recommend to ANYONE who visits the Bryan Honda dealership to talk to Mr. Taylor Shackleford FIRST! Give him a chance and I promise he will positively influence your life even if you dont end up buying a car. All sales rep should strive to be like Mr. Shackleford and learn from his honest personality in this field of work. Taylor Shackleford is the epitome of what all sales representatives should aim to be like. As a father is 8, I would love for all my kids to have the characteristics, values, and morals Mr. Taylor Shackleford possesses.
3Elicita7
Oct 15, 2013
We are a military family, we were stationed at Fort Bragg and purchased our first Honda a few years back. We are currently station in New York City, but we drove all the way to Bryan Honda, to purchase our second Honda. We were truly blessed to have received the best car sales man we ever had. Mack, was very knowledgeable and his passion for Honda cars makes it worth wild. I will definitely keep recommending this dealership and suggest that you request on dealing with Mack to be your next car sales man. Keep up the awesome work you are doing.
elizabethclark1
Oct 15, 2013
I can't say enough about this place. I needed to get out of two vehicles and into one. I had my eye on the Odyssey and the team here worked their butts off to get me what I wanted at the price I needed. Taylor is an exceptional salesman and I felt that he really cared for me and my family during this whole experience. You guys rock and I can see why you all do so much business.
Hondafan87
Oct 15, 2013
Excellent, friendly service. Mack was very knowledgable and answered all my questions. If I know of anyone looking to buy a car, I will recommend him!
yhawkins
Oct 11, 2013
I really enjoy my new Honda accord, And I also love the way Mr. Rasheed Akins treated me. He treated me with so much respect, and he was very helpful, he answered all my questions, I would recommend him to other people, He also kept in contact with me to see if I was enjoying my New car. I love that he explained a lot of detail information about the different things in my car, such as what a lot of the different gadgets and buttons meant.
morbid
Oct 9, 2013
GREAT SERVICE!!!! FRIENDLY STAFF!!! Sales person took time to show car inside and out ---- Gave us options that fit our need as well as want
gfstephenson
Oct 9, 2013
Rasheed was very friendly and we felt very comfortable with him. His appearance was as professional as his service. We came in to Bryan Honda determined not to buy a vehicle unless we found just the right vehicle with just the right price. Rasheed was extremely patient and worked with us until everyone was happy. He did not use hard sale tactics to pressure us into buying. If we are ever in the market for a second vehicle we will most definitely give him our return business.
mitchellrwl
Oct 8, 2013
Recently, I purchased a used Honda from Theodore Trainor, (a.k.a. Teddy), at Bryan Honda in Fayetteville, NC.Theodore was patient in my pursuit of quality, purchase price and equipment options for the vehicle I wanted to acquire. Since I purchased the vehicle he has been readily available for service after the sale. Most salesman can sell a car but after the sale, they solicit the customer to other departments. Not Theodore he handles his clients and takes full responsibility after the sell. Two thumbs up for Theodore, I would buy another vehicle from him. He is an Outstanding salesman!
Tennis123
Oct 5, 2013
Great attentive salesmen & very knowledgeable about Honda vehicles & services. Customer service was excellent! I went to three different car dealers and made my final decision with the Honda Crosstour EX-L.
AshleeRodriguez
Oct 4, 2013
My mother and I are probably two of the most difficult customers a car salesman can have, and poor Mr. Shawn Walker had his work cut out for him on Wednesday. Luckily we used to go to the same church, so I knew Mr. Walker was a good Christian and a very patient person lol. So after taking up a couple hours of his time with test drives, carfax reports, and several reassurances that the used vehicles we were looking at had been through an extensive service inspection and safety and emissions inspection by the service department, we ended up purchasing a 2004 Nissan Sentra for me. We were happy that Shawn was able to do exactly what we asked, answered all of our questions, and get us an out-the-door price which actually saved us a couple thousand that we didn't have to spend after all. In the midst of picking Shawn's brain about the used vehicles we were deciding between, a sharp, dressed guy came by the desk and introduced himself shaking me and my mother's hand. He asked how our experience was going so far and assuring us we were in good hands, and if we needed anything to let him know. He walks away and I ask Shawn "Um who was that? Is that one of the sales managers or something?". And Shawn replies, "No silly, that was the General Manager Tim Roussell lol!". I immediately was shocked and impressed because Mr. Roussell was so personable and nice. Not only that, but coming from working in the car business myself, I was shocked to see him walking around the showroom greeting customers, shaking hands, and just not being cooped up in a dungeon somewhere hiding behind a computer all day lol!!! I couldn't stop thinking wow what a nice atmosphere for the customers and the employees to be in, this is awesome! So after meeting the GM I was very excited about finishing my process in my first car-buying experience. Not only did Shawn make me and my mother feel comfortable and important, but to see a GM treat us that way as well made us realize we were meant to stop by Bryan Honda that day. Shoot, even the finance manager we sat with Mr. David Johnson, he also made my first experience with signing paperwork for a car just as pleasant and comfortable even though it was just a cash deal. He treated us with the same respect and attention to detail on all paperwork as he would for a customer with a finance deal, which I very much appreciated. He even walked with us back to the cashier window to swipe the card for the total on the vehicle, gave us our receipt copy, and walked us back to the showroom and waited with us until Shawn came back from putting the temp tag on my car. Overall, it was a great first car-buying experience for me, and I would recommend Bryan Honda to any and everybody that's looking for a new or used car. They have a great attitude, clearly the employees enjoy working there with smiles on their faces, and they treat the customers how they would want to be treated, which is how every dealership should be. Thank you Shawn Walker for being able to put up with my mother and I (I know it wasn't easy lol) and for making us feel special and important as people, not just as another car sale to add to your total for the month lol. Thank you David Johnson for making the paperwork process super easy and relaxing for me. Thank you Mr. Roussell for making me feel appreciated for my business and wanted there on Wednesday. And lastly again, thanks one more time to Shawn Walker for being a trooper and I would recommend him as a salesperson to all my friends and family or even Joe Schmoe on the street to buy a car from lol. I am enjoying my car and hopefully will be able to continue doing business with Bryan Honda in the near future.:):):)
quan
Oct 2, 2013
Taylor Shackleford is an glorifying sales rep and performs at phenomenal levels. He has excellent customer service and I would return to him anytime and recommend him to anyone I care about.
Uyou812
Oct 1, 2013
We were looking for a nice van to traveling. We looked at a couple of Dealers in Columbia, SC to include a Honda Dealer. We knew that Joe Davis was employed at a Honda Dealer in NC and that we could trust him to to be honest with us. Richard called him to discuss what he was in the market for. Mr Davis called him to advise him what was available, with the asking price. Additionally he sent pictures of the vehicle to assist Richard in making an informed decision. We drove to NC to the Dealership to determine if we were interested in the vehicle that we had viewed in the photos. Upon our arrival, Mr Davis was still in the process of getting the vehicle ready for, I suppose, preview. Mr Davis was very professional and courteous. It was obvious that he was eager to make our experience pleasant as well as have us purchase the Honda.When we saw the Honda Odyssey, it was clean and my husband was obviously pleased. Mr Davis accompanied us to his office and introduced us to the person who was the financial component of the transaction if we made the decision to purchase the vehicle. This gentleman was very pleasant. Again Mr Davis went over everything, in detail, with us. We made the decision to purchase the vehicle. Mr Davis has to be a real asset to Bryan Honda because his customer service can only be rated as an A+. We will definitely recommend this Dealership to family and friends who express an interest in purchasing a Honda. He has afforded us with follow up courtesy calls to determine our satisfaction with the Honda. Richard has been very satisfied thus far.Evelyn R Ramsey.Note: The man who handled the financial aspect of the sale was also pleasant and professional. On a scale of 1 to 10, Mr Davis in a perfect 10.
Felica Robinson
Sep 30, 2013
I recently bought a vehicle from this dealer. I received the best customer service from salesman Shawn Walker. He was knowledgeable about the car, was courteous and gave me the exact price that I asked for. I would recommend this salesman and dealer to all my friends and family.
Jcarty
Sep 30, 2013
Purchasing a vehicle can be very stressful and when you get into the dealership it is even more nerve wrecking. I hate being forced to do anything I am not prepared to do or having numbers thrown from all directions and for the most part not understanding half of what is being said. So here goes, my daughter recently graduated from college and moved back home. I know it's time to get her her FIRST car which I was not to quick about. Don't get me wrong she is good kid very responsible and extremely smart the car was well overdue but I'm having a hard time letting go.My daughter and my son and I decided we would go car LOOKING meaning we are going to look and no one is going to try to convince me otherwise the plan was to stay together. Got to the dealer and started looking around which was good because we wanted to look without any one breathing down our necks. They had the grill going chicken hamburgers, hotdogs the works, right then and there they got my 10 yr old son's attention so he's sold. While looking my daughter and I are now having questions that we need answered I immediately put on my puzzled look and said to her now lets see how long it's going to take some one to acknowledge us.Shawn Walker came by in our direction at the right time introduced himself and told us he'll be right back (he was walking back towards the building with another worker) From the minute he presented himself he was very friendly and respectful, he kept adding a Ms to my first name which sounded strange at first but was ok. I straight up told him we are just looking he said ok. He had a great rapport with my son and my daughter talking about college and stuff that showed interest and concern. Even though I was the one getting the car for her he also made her feel comfortable and involved in the decision that was been made. We went for the test drive and the conversation continued there was never an awkward moment he was very genuine. We got back to the dealer and before you know it we are purchasing my daughter's first car great deal and all. I enjoyed the experience so much i told them I would be back for a trade in. The thing I admired about Shawn is if you ask a question and he don't have the answer he'll tell you he don't know but he can find out and he actually follow thru with it. Shawn Walker is an asset to your establishment and being a christian man he's alright with me.
dijian
Sep 28, 2013
i Just bought a honda civic at Bryan Honda,Im happy with my new vehicle. The salesman, Shawn Walker, was exceptionally helpful and efficient.He was friendly and I really enjoyed the service and attention he gave me. i recommend this dealership and shawn as a salesperson.
edwinmunoz2
Sep 28, 2013
I had a great time during my visit to Bryan Honda, Mark Holman was great. He answer all of my question and I love my new Honda Civic.
Gooseberry123
Sep 28, 2013
My husband and I were in the market for a new car and since we've owned a Honda in the past we knew it was a reputable brand. As soon as we entered the car lot we were greeted immediately by Rasheed Akins who was very friendly, courteous and professional. We were interested in the Honda Pilot. He explained the difference in the style and accessories very effectively. Rasheed was very easy to work with and not pushy at all. The purchase of our new Pilot was the most stress free and best car buying experience we ever had. All the dials and buttons were explained thoroughly and Rasheed was quick to tell us if we ever had any questions to feel free to call him. We absolutely love our new car and would definitely recommend Rasheed and Bryan Honda to family and friends.
dpc827
Sep 27, 2013
Tim Roussell, general manager of Bryan Honda, thank you! thank you! thank you!! You and your service department have gone ABOVE and BEYOND to provide a safe and road-worthy vehicle for my son. Bryan Honda has gained my trust as an HONEST dealership who truly cares about the safety of its customers. I also want to commend you for congratulating & encouraging my son to return to school and for sharing how you started as a mechanic and worked your way to general manager. YOU ROCK!
kcritty
Sep 27, 2013
We had the best experience any buyer could have. Tyrone Williams went above and beyond to make sure we were not only making the best decision for our family, but also took care of any concerns we had with our trade. He was very professional, but completely friendly and honest. I have purchased over 12 cars in 18 years and this was by far the best experience I've ever had. I highly recommend Tyrone Williams to anyone looking to purchase a new or used vehicle. He will definitely take care of you! Thanks Tyrone... we love our Denali!
drshaver
Sep 25, 2013
When I set out to purchase my 2014 Odyssey, I emailed 11 Honda stores across North Carolina with the same message. I provided each dealership details regarding the vehicle I intended to purchase. Each dealership was informed that I was shopping with other regional dealers and that I would purchase from whichever dealer provided me the lowest bid & least hassle. While some dealers responded with high offers in attempt to lure me into the store for negotiation, Clifton Oates at Bryan Honda was immediately responsive to my request. He immediately gave me a very competitive bid and then even persuaded his sales manager to lower the bid by another few hundred dollars. Bryan Honda had to acquire the vehicle which met my specs from another dealer and Mr. Oates kept me closely apprised of their progress throughout the process. In short, of 11 Honda stores across NC, Mr. Oates and Bryan Honda gave me the best price and the friendliest & fastest service without any hassle or games.
pickelsmom
Sep 25, 2013
I have always had great service on my '06 Honda Pilot from Bryan Honda, and recently decided to trade it in for a newer one. Joe Davis helped us accomplish that nicely without any flaws, and in a timely manner. He was very nice, respectful, and not pushy. I went looking while my husband was at work, and best part of all was that Joe Davis did not treat me as though I was a dumb girl shopping for a car. I was treated with utmost respect. I really appreciated that Joe! He arranged for an additional installation that we purchased and we got a free car for the day to drive around in while it was being done. Everything was great. A pleasure to do business with Joe Davis and Bryan Honda.
ROBGATES
Sep 24, 2013
Andy Gare did a GREAT job for us once again! We have now purchased three cars from him and Bryan Honda. Most recently I purchased my 2013 HONDA ACCORD EX L from Andy and LOVE the car! Andy and Bryan Honda gave me the best price on my new car that I could find. I compared prices from the AAA, USAA and PENTAGON FEDERAL car sales websites and local Honda dealers. No doubt I received the best price from Andy and Bryan Honda! Andy Gare is an excellent salesman who has always been very helpful. We appreciate his friendly and low pressure style.Thanks Andy Gare and Bryan Honda!ROB GATES
mlhouston
Sep 23, 2013
From the moment my daughter and I walked on the car lot we were greeted by Mr. Michael Cuff who did an outstanding job of looking out for us. He took the time to answer all our questions and even gave us all the information he could regarding the cars we were looking at. He was extremely kind and professional the entire time. Mr Romie Hawthorne did an exceptional job of taking care of the financial end of our transaction. When I get ready for my next new Honda Mr. Michael Cuff is who I will be looking for!! Great job gentlemen!!
ableness
Sep 22, 2013
I went to Bryan Honda looking to trade in my dodge truck for a better gas mileage vehicle. My salesman was Rasheed Akins. He was very professional and friendly. He took his time with me and we test drove 3 vehicles before finding the one I liked. I settled on a 05 honda cr-v. Mr. Akins did not try and force a vehicle on me I did not want. He talked highly of his family and his job, and made me feel comfortable while I was choosing a vehicle. Everyone else was very courteous and friendly as well, from the manager down to the office workers, everyone I came in contact with was great. I would highly recommend Bryan Honda and Mr. Akins to anyone looking for a new or used vehicle.
epitts24
Sep 17, 2013
We had been looking for a specific Honda Odyssey for 2 months and had dealt with many Honda dealerships and Sales Persons across the state. Ron was the only sales person that treated us like he was not trying to make a sale. He even held our 11 month old while my wife signed paperwork and I looked after our daughter. The vehicle wasn't quite ready yet when we bought it so he drove the vehicle over 2 hours to our home, arriving at 7:30 pm and commenced to wipe the bugs off of it for 20 minutes until it was spotless and then continued to answer questions in the dark and show us the details of it until we had no further questions. I have never experienced customer service like that in my life. We will definitely recommend him to anyone needing a new vehicle. His personal values clearly show in his work and Honda should be very proud to have him. It was the best car buying experience we have ever had.Thanks,Eric Pitts-Greensboro, NC
Jovon
Sep 11, 2013
My experience was very good with Bryant Honda. Jeremy Vick worked a great deal for my wife and I! I really appreciate good customer service and the service was excellent!!
BruceAlarcon90
Sep 9, 2013
Its hard to find an honest car salesman these days, but if you are looking to purchase a brand-new Honda and also looking to feel good about your purchase, I wouldn't recommend anyone else to see other than Ron Garcia. We have worked with Ron twice within two years and have not been disappointed. He is not only a good guy to be around, he also knows his cars. I usually would not trust a car salesman, but Ron Garcia makes car buying a great experience and you feel like he has your back. He works with you to make you feel comfortable with how much you want to spend. He actually considers you in the purchase which can be rare these days. When Im in the market to purchase a car, because of Ron, Ill definitely go back to Bryan Honda of Fayetteville and see Ron again.
tmm1699
Sep 8, 2013
We had a great luck purchasing a car from Bryan Honda. Our sales rep. was very friendly and willing to work with us. He helped us get the sales price of the vehicle we wanted lowered and then worked on increasing the price on the vehicle we were trading in. We feel we received great service and a good price on the truck we purchased. We would recommend Bryon Honda and Ron Garcia to anyone looking for an enjoyable purchasing experience.
MahaMansour
Sep 5, 2013
This was my third visit to Bryan Honda since I settled in Fayetteville back in 2009, where I had previously purchased two brand new Honda Civic Hybrid. Andy had assisted me in the past with my second Civic; ironically enough, he called me last week to ask me about my experience with the car, and invite me to a special event at the dealership. I then expressed my desire to purchase a new car, and we agreed on a day for me to visit, while they still had their Labor Day sales event.I went in as agreed, where Andy was waiting for me. He allocated all afternoon and early evening to assist me, from test driving the car, to covering everything I needed to know about the car, its functions, pricing (price comparison with similar competitive cars), financing, etc.. He even went out of his way driving me back to the airport to drop-off the rental car I had picked-up the night before.I can only say that he is an excellent salesman, extremely friendly, accommodating, patient, someone I would definitely recommend and ask to assist me again in the future.
Csolarchick716
Sep 4, 2013
Excellent customer service experience. I never felt the pressure that comes along with buying a new car. Ron walked me through all of the features the Pilot had to offer and gave me his best price upfront. Even when he knew I was still looking at other vehicles he did not slam them but encouraged me to look. I guess he knew what the outcome would be. There is not another SUV Out there that compares with the Pilot. I also did not meet another salesman that compared with Ron. Bryan Honda is a fantastic dealership with a great staff!
sshytle
Sep 4, 2013
The rate I have given is based upon the excellent experience I recently had with your dealership, and more specifically with your salesperson, Taylor Shackleford. My wife and I had been in the market for a 2013 EX-L Odyssey and hoped to take advantage of the Honda Clearance Event. However, it soon became apparent that we had entered "the game" a little late and were having a difficult time finding the vehicle we wanted. In fact, each time the dealership we had been working with would reach out to a dealership that had what we were looking for, the dealerships who had the vehicle on their lot were reluctant to trade. My wife and I understood that it was not in the best interest of the dealerships to make the trade so we went to the Honda Dealers of the Carolinas website and began to systematically call every dealership in the state asking the question, "do you have a 2013 EX-L Odyssey on your lot?" Our hope was to make a deal directly with the dealerships that were "holding." However, each salesperson we spoke with quickly answered our question with a sometimes empathetic and sometime emphatic "NO," and that was basically the end of the conversation. But when I called Bryan Honda and spoke with Taylor Shackleford, he told me that he would try to locate one. I thought to myself, "here we go again." So I explained what we had been going through all day with the dealership we'd been working with, but Taylor told me that he felt confident that he could locate one. I tried to dissuade him, however, telling him that he probably wouldn't see much return for his efforts. After all, my wife and I were asking a pretty low price for the vehicle. He assured me, however that it was more important to him to satisfy a potential customer than it was to make a significant profit. He sounded sincere, but you know that people who sell cars have a poor public image, and I was skeptical. But if he was willing, what could it hurt. And that's when he began to talk openly with me about the car buying and car selling process; information that was both useful to me and helped me quickly feel that I could trust Taylor. By the end of the evening, we had several conversations, more than I'd had with the other salesperson that I had been dealing with all day. And Taylor had been given more helpful information than I had received from the other dealership. He made me like him, he helped me know that he knew his stuff, and that he would use all the knowledge he had to give me the best deal possible. The next morning, Taylor kept me in the loop about what was going on in his search for a 2013 EX-L Odyssey, while the other dealer seemed to fall off the face of the earth. By lunch time, I still had not heard from the other dealer and that's when I resolved to give up the search for a 2013 altogether. So, the next time Taylor called to tell me that he was still looking, I told him that I appreciated all his efforts, but they were probably futile. I told him, however, that I really liked and trusted him and that I appreciated all his efforts and if I could afford it, I'd buy a 2014 from him today. He told me how much he appreciated the compliment and that he would do whatever he could to sell me a 2014 as near to the price we had asked for on the 2013. And he did! This young man takes pride in what he does... not to make a sale, but to make an impact on his community. He truly believes that he can make a difference in the lives of those around him as a car salesman by being fair, honest and by giving friendly customer service that is far and away better than any service I've ever received from anyone else in all my car-buying life. He believes he can make a positive impact on his community by selling cars, and now I believe it too. He is determined to carry on a car-selling legacy that will no doubt change the perception that many people have of car sellers. For me, he has turned a frustrating situation into a really great experience. I intend to tell others who are in the market for a new vehicle about my positive experience at Bryan Honda, and more specifically about Taylor. Thanks for all your help!
oxendi34
Sep 3, 2013
I had a wonderful experience at Bryan Honda, from the initial contact, until I drive my vehicle off the lot. It was a great experience. Ms. Reginer made me feel like we has known each other for years, and I never felt pushed at other dealerships. David, the internet manager worked hard to get me the best deal possible, with an amazing interest rate for my less that perfect credit. Bottom line: You need to come see Ms. Reginer!
happybuyer36
Aug 25, 2013
Ended up at Bryan Honda (roughly 75 miles from our home) with my 18 y.o. daughter, after weeks of visiting dealers closer to home, trying to find her a used Civic in our target year/price range. Leonard M assisted us with the process; we looked at a Civic that was posted on website but not yet serviced for sale. Nonetheless, Leonard arranged for us to test drive, and it turned out to be exactly what we were looking for. After a very short, no-nonsense, no-BS negotiation, we had our car for a very fair price. To top it all off, a couple of days later Leonard met us halfway between the dealer and our home to deliver the vehicle. Could not have been any more pleased with his conduct and service throughout the process; treated me and my daughter in a genuinely personable and respectful manner. Would readily return (and refer others) to Bryan Honda.
Daisy's Family
Aug 21, 2013
Our experience with Bryan Honda was excellent. From the first e-mail to closing the final deal, we were treated with respect and honesty. Our sales person Steve Leavell could not have been better. He was straight forward, giving us the price and details of what made up that price. We asked for the bottom line price which many dealerships are reluctant to give right up front. Steve is a very honorable person, someone we would deal with again. We give this dealership a 10 out of 10. Thank you for making the purchase of our new Honda Pilot a great experience.
rpcrosby
Aug 19, 2013
Bryan Honda and Ron Garcia exceeded my expectations. They offered a great price on a new Honda Pilot and gave exceptional customer service. I live 2 hours away, and yet I will be sure to make Bryan Honda and Ron Garcia my first stop when I purchase my next vehicle.
RL0407
Aug 18, 2013
I worked with Ron Garcia over the phone and on the internet prior to my visit. He was able to give me a great price on a new 2013 Honda Civic Sedan as well as give me an appointment so I would not have to wait. Upon my arrival Mr. Garcia was busy with another customer and he immediately referred me to Jeremy Vick who was able to show me the car and allow me to test drive the car that I had inquired about on line within the first 30 minutes of walking on the lot. Mr. Vick reviewed all of the cars functions and was very knowledgeable as well as answering all of my questions. I was given .9% financing through Honda. Romuald Hawthorne helped to answer all my questions and give me my options on financing, the extended warranty and maintance plans. The only area of disappointment was the long wait for the car to be detailed and the quality of the detailing was not impressive. Overall I was vey pleased with my expierence with Bryan Honda.
Zubair347
Aug 18, 2013
I always feel comfortable when i visit here for any of my needs. I found all associate are nice and active. I specially thank full to Mr.Ron Garcia. He always help me nicely and confidently .Thanks and regards.Zubair Syed.
arcrane2
Aug 17, 2013
I would highly recommend purchasing a vehicle through Bryan Honda, but more specifically, through Taylor Shackleford. Taylor was extremely professional, honest, and not "pushy," making our car-buying experience very pleasant. He gave us the bottom-line up front, was easy to talk to, and was extremely knowledgeable of all technical and electronic aspects of the vehicle we purchased. Taylor answered all of our questions and was honestly the best salesman we have ever worked with in all of our car-buying experiences. Fort Bragg Soldiers MUST contact Taylor Shackleford for all of their car buying needs!
AustinBennett
Aug 11, 2013
Yesterday, I experienced the best car buying experience in all my car buying experiences. There was no back and forth haggling as I am accustomed to. The entire transaction was really haggle-free. I didnt even tell them what I wanted for my trade, but when the appraisal came in, it was spot on. So, I got exactly what I was looking for in my trade and they honored the USAA Car Buying Service quote they had given me earlier. On top of that, they invited me to join them in their hot dogs and hamburgers cook out. Praise the LORD and thank you JESUS for the professional, courteous, and hassle-free service of Reginer Thompson, Bryan Honda. Today, we are the owners of a new 2013 Honda CRV EX!
parrish04
Aug 10, 2013
Andy Agare was very courteous and patient. He was very considerate of my needs and wants. I will be back with my daughter to purchase her car.
jasondstock
Aug 7, 2013
Taylor was very helpful with my car buying experience. His knowledge about the vehicle was great and he never pressured me into buying. My over all experience with Bryan Honda was excellent and I look forward to doing business with them in the future.
elagent
Aug 6, 2013
I was totally impressed and grateful for the service I was provided. My family was treated with respect and consideration. They were professional and paid very close attention to detail. My every question was answered and it was the best experience I have ever had buying a car. I will definitely return and recommend Taylor and Lorenzo in the near future. I was not the easiest person to do business with, past experiences have made me defensive but Taylor saw right threw that and made it his priority to change the past feeling I had towards dealerships. We all walked away felling like we had been well taken care of and more importantly like we were treated fairly. Thanks again,The Whole Torres Gang.
jeffrey_jones_HS
Aug 5, 2013
Why go anywhere else! Leonard McGrue made the car buying experience go smooth. Leonard made sure everything was just right before we left the lot with the new Pilot. Staff program the electronics and all. Will be recommending to all.
wng1
Aug 3, 2013
Steve Leavell was very knowledgable in answering our questions and took the time to show us various options available to us. He was not pushy but rather let us take our time in making our decisions. Regina Thompson gave us an original quote over the telephone but due to time constraints we were unable to work with her on the day of our visit. Mr. Steve Leavell was a great representative in her place, working great together as a team. Kevin McGirt was great when discussing finance options with us. The entire team at Bryan Honda was fabulous and we had a great experience working with this dealership.
FallonP
Aug 2, 2013
The best thing about Bryan Honda is Andy Gare, my salesperson. He is knowledgeable, quick to respond, and very helpful. If you are looking to buy a car give Andy a call!
AlexandraCrowder
Jul 31, 2013
I had an excellent experience with Ron Garcia at Bryan Honda. I contacted Bryan Honda for a quote via the internet a few weeks ago on a 2013 Honda Civic EX. I was in the process of moving from California to North Carolina, so I had to work out a deal over the phone/email. This was my first car buying experience and I was extremely pleased with the service I received. Ron gave me the best quote, and after shopping around at several other dealerships, I came back to him because his quote beat everyone else. He also was able to give me a very low interest rate (0.9%) while other Honda dealers in Raleigh wouldn't give me lower than 4% simply because it was my first time buying a car (although I do have excellent credit history). The whole process was hassle free and I am very pleased with the car I purchased and the customer service I received from Ron. I highly encourage you to not waste your time with dealerships in the Triangle, and just drive down to Fayetteville to buy from Bryan Honda!
DwaneMitchiner
Jul 31, 2013
I took delivery today of a new '13 Honda CR-V from Bryan Honda. Andy Gare was the salesman, and I can honestly say he was TOP NOTCH in every regard. The entire buying experience was truly outstanding and without any hassle. Strongly recommend doing business with Andy Gare and Bryan Honda.
Twinkle5630
Jul 31, 2013
Taylor was very low pressure. He helped us out and have us plenty of time to make our decision. The price was very fair and the finance department made is feel very taken care of!
ernestturnerii
Jul 30, 2013
Excellent customer service...Found Honda Fit priced well below other dealerships. Salesman was friendly, fast and helpful. Would definitely recommend this dealership to someone else.
Gina_ sarafina
Jul 27, 2013
We are very satisfied with our overall experience. We went in for service on our old Honda and they were able to assist us in getting into a new one. Taylor was very knowledgable and friendly. Lorenzo made the price meet our budget. We will be back for our future purchases.
BenjaminVictorius
Jul 25, 2013
We bought a new Accord from Ron Garcia this past week and had an outstanding experience. Ron made certain we got all the available incentives and beat area competitors deals by a good margin. The buying process was quick and easy and he even delivered the car to our home. I would recommend Ron to anybody in the area looking for a great car buying experience.
justboughtapilot
Jul 20, 2013
I had dealt with five dealers near me in Wake County. All were either giving me the run around (requiring dealer accessories be installed, that I did not want or increasing the OTD price after I gave my credit card # to secure the vehicle) or were not competitive in pricing. By chance, I found Ron Garcia of Bryan Honda in Fayetteville, NC. I called him, told him what I wanted and what I wanted to pay. He called back wtihin the hour and greed to everything I had requested. Drove from Raleigh to Fayetteville two days later and picked up my new car for $12 LESS than negotiated! Working with Ron Garcia was a wonderful experience. In fact, it was so easy I was starting to expect a game or gimmick like I had experienced at the other dealers. No games or gimmicks! A wonderful buying experience.
wmontea
Jul 15, 2013
Mr Steve Leavel was attentive to me from the time he received my paper work from my bank until I was finished with the deal. We started the purchase over the phone an before the day was over he drove it to my home a hour an a half away from his dealership. When he got here we went for a test drive he showed me how to work the the radio and all, he even pointed pointed out the new features on the car. He went above and beyond i'm very satisfied.
ncballard
Jul 12, 2013
Steve Leavel did a great job understanding my situation and working hard making the purchase of my new van easy and painless. My wife is temporarily confined to a wheel chair, demanding my undivided attention since she wrecked our last van and cant easily travel. Steve brought the van to me at a better price than all the other dealers i contacted. I am very pleased with the service and would recommend Steve Leavel and bryan honda for your next vehicle purchase.
mag7264
Jul 12, 2013
My husband and I drove from Wilmington, NC because they had the best price within a 200 mile radius from us. Ron Garcia was an exceptional salesman, call him he will get you a great price!
BGKirk
Jul 4, 2013
Ron Garcia of Bryan Honda worked with me through online pricing to deliver the best quote out of 5 Honda dealers I was talking too. He was professional, courteous and gave me a great price that didn't change when I came into the dealer to look at their inventory and go for a test drive. Ron went out of his way to answer questions and when there was disagreement on the value of my trade-in with the sales manager, he made recommendations that got me more value for my car. I highly recommend Ron as the start point for any car shopping in Fayetteville. I'm very pleased with the price of my new vehicle and his superb support.
Ungoliant
Jul 2, 2013
Steve was very professional and consistently went out of his way to ensure I got the car I wanted. This included swapping a model with Navigation Screen to a non-navigation model in a very short amount of time and he still enabled me to get my car earlier.
vhuffman
Jun 20, 2013
I had the good fortune via the internet of getting Steve Wells as my sales person in June 2013. I inquired about the CR-V and he provided me with information on all the models I was interested in. He honored all my wishes and concerns and made sure I was completely satisfied with my purchase. He had all paperwork ready for me to sign when I arrived. He provided the most seamless purchase I have ever made. He gave me a followup call about a week after my purchase. I am very pleased with my choice and equally so with Steve. Vickie HuffmanFayetteville, NC
hohum
Jun 18, 2013
I would highly recommend Bryan Honda in Fayetteville, the staff is friendly and very professional. From my first impression of the dealership it was clear that the employess took great pride in their job, everyone was friendly, not pushy and every car on the lot looked like it just came from the detailing shop. The salesman was very knowledgeable about the cars he was selling and very patient in answering all questions. I had a very comfortable, positive buying experience at Bryan Honda. Thank you very much, I love my new Pilot !!!
ycarlisle
Jun 13, 2013
Bryan Honda's Internet sales department were extremely professional and proficient. Andy Gare was my sales clerk and from my Internet inquiry to my purchase, he was extremely helpful and knowledgeable about the product. I would recommend this dealership others.
Cliford Plantin
Jun 12, 2013
I had a great experience at Bryan Honda, is was very successful. I just bought a civic LX 2013 yesterday, my sale man Leonard McGrue was respectful and efficient I highly recommend L.McGrue as an excellent saleperson. He was very understood and care about his client.
ladybug6
Jun 8, 2013
Going to Bryan Honda was the single worst car shopping experience I have ever had. At first things were fine, but our sales rep was new and was not allowed to have the price list of the vehicles. Upon asking for help concerning the prices, a VERY rude salesman tried to aid ours and things quickly went down hill. Neither listened to what we wanted - in fact, they tried to push us into every car we didn't like. We also got a lot of different information from different sales people. For example, the internet salesman told me that they would not negotiate whatsoever on the vehicle we were interested in. However, the rude salesman on the lot said they wouldn't refuse a decent offer.... but he also lied about the price (he said it was $1000 more than what it was actually listed for online). This left us pretty confused. We did go back a second time to test drive the car we liked, and received dirty looks. The entire time there was extremely uncomfortable. We finally felt so pressured that we decided to walk away, and upon doing so we were begged by another salesman to stay. He went to his manager and told him why we were displeased with Bryan Honda and did not want to do business there, but the manager apparently decided he did not care, because he did not do ANYTHING about it. Talk about bad business practices.... I would not recommend going to Brian Honda. I will never set foot on the lot again, despite the fact that they had the car I really wanted.
averycooke
Jun 7, 2013
Steve Wells made my experience hassle free. He answered all my questions and finished my transaction in record time. I will by from him again.
mailman03
Jun 7, 2013
While searching online for the best price on a new CRV, Ron Garcia of Bryan Honda emailed and asked to be given a chance for my business. I told him what I was looking for, and he quickly emailed back with a price quote on a car he'd located, which I thought seemed reasonable. We emailed back and forth over some details, reached a deal, and was very helpful when we met at the dealership. I will buy all my cars from now on over the internet. I may have paid a little more by not spending an afternoon in a tension-packed dealership, but it was worth it to me, and Ron is a great guy to deal with. Very down to earth. The finance officer, Mr. Johnson was also very helpful. The whole process at the dealer only took about an hour. I had had a terrible experience with Bryan a number of years ago, but Ron encouraged me that maybe they had improved their customer relations. Hope so.
Elizabeth Marquez
Jun 5, 2013
My sales man Kenneth Mackeprang was wonderful and very most pleasant experience for us. Mack was very helpful over the dealership. He is attentive to detail, energetic, considerate, and respectful.He showed us all the features of the vehicle before we test drove it. He gave us a better price than the advertised price for the vehicle. Mack worked diligently to help us get all our paper work. He gave us really helpful advice concerning all aspects of our purchase. It was clear to us that Mack,truly cared enough to save us money in ways we could never have known about, and that he wanted us to get the best deal possible. He stayed attentive to us even when he was getting intercom pages and was needed in other places in the building. I highly recommend Mack as an excellent salesperson and a man of integrity who cares about his clients and does the right thing for them, whether it benefits him or not. Thank you for have a wonderful person and really care about customer. Elizabeth Marquez.
Enrique Martinez
Jun 5, 2013
We recently try to purchased a car from Bryan Honda, and the experience couldn't have been better or easier. Kenneth Mackeprang assisted us throughout the process, and he was very helpful and knowledge and courteous even though I was not able to qualify for the truck Mack was very professional the whole time. Thank you for your help. Enrique Martinez
Fabian Rogers
Jun 5, 2013
My experiences at Bryan Honda have been very good when we bought our Civic in 2013 our sales man Mack Kenneth Mackeprang was respectful and efficient. We recommend this dealership and Mack as a salesperson.He was wonderful.
Rodrigo Alonso
Jun 5, 2013
We worked with Mack, We came in looking to buy a use Honda and he did the best to give us a good deal and help us to understand everything. He was very friendly and helpful. I would recomend Bryan Honda and these salesman to anyone looking to buy a Honda.
KelleyJohnson
Jun 5, 2013
Ron was very pleasant and have me the absolute best deal. I will definitely work with him next time I want to purchase a Honda.
philnraleigh
Jun 5, 2013
This was the simplest no hassle car purchase I can ever remember experiencing. I have bought MANY cars in my life. I've been looking for a while preparing for purchasing a car right after closing on my house that I sold. I went to many dealers Kia, Hyundai and a large Honda dealer in Raleigh NC and the problem was that I couldn't pick the car up until closing and I needed to find the right car, negotiate the purchase and be able to put a deposit with a pickup about 2 weeks later. No one wanted to do that for me. I decided to reach out and expand my search and found Bryan Honda. I wrote an email that was very quickly answered by a fantastic sales person named Steve Leavell. I told him about my unique situation and he presented it to management and they said " No Problem, we can help you!".. So I made the 75 mile drive to Fayetteville to check out their new and used inventory. When I arrived Steve was with another customer and another very friendly helpful sales person came right out, walked with me, got me keys to several cars to check out while waiting for Steve. Steve came out and we started looking at the 2011, 2012 Accords... Then it happened! I found the car for me. A stunning black 2013 Honda Accord EX-L V6 Coupe with 1600 miles on it. It was the right car, I saved about 4500.00 from the price of a new car with 1600 miles less on it and Steve's knowledge and help in comparing the choices I had made it easy for me to make an informed decision to immediately make the deal on this car. I put a deposit down, and came back today, 2 weeks later and picked the car up. I really feel like I got red carpet service from start to finish. The Temporary Tag was even already on the car waiting for me. I handed them a check and within minutes I was on my way. I highly recommend Bryan Honda, Steve and Dave in the finance department. It was a great experience and I would buy there again no question. Thank you for the experience and the car, well.. the drive home was amazing.. thank you again!
beckyb65
May 31, 2013
I made an Internet purchase of a 2013 Honda Fit Sport through Bryan Honda. Steve Leavell, my sales rep, was extremely helpful throughout the whole process. He handled all aspects of my purchase,even delivered the car to my home in Wilmington, NC
fruitball
May 29, 2013
We had looked at Honda where we live and did not like the salesperson we dealt with. He would not give us a price until we said we were ready to buy. We contacted Bryan Honda through USAA car buying service. We were given a quote by email and phone. We had a trade in which we had brought to 3 dealerships in Wilmington so had a good idea what the trade in value was. I told Andy what prices I had been given and what I wanted for the car. He asked that I take photos of the car and send them to him. I took photos of the interior and exterior and sent them off. He got back and said they would give the figure I was looking for and priced out the whole deal including tax, paperwork and tags. We drove to Fayetteville and met with Andy and he looked our car over and he and the manager, Dave Johnson took the car out to drive. They came back and Johnson was complimentary about the condition of the car so the paperwork was processed. Johnson did the obligatory pitch for the extended warrantee, but it was not over the top. Andy helped my wife load her phone into the Bluetooth unit of the car and was very helpful with any questions we had in that regard. The following day, he recontacted us and checked if we were enjoying the car and if she had any other questions.All and all, a pleasant experience. No surprises and no shocks. Would recommend this dealer to others.
cah79
May 28, 2013
My husband was shopping for a new Honda CR-V. He communicated with dealerships via email to get quotes, and Bryan Honda gave us the best price, so we traveled an hour to Fayetteville ready to purchase. We arrived, my husband picked the CR-V he wanted, and we sat down with Reginer to complete the paperwork. We were nearly to the point of payment when she mentioned she would have to check to make sure we qualified for the Honda loyalty program to receive a $500 discount that was included as part of the quote she gave us. It turns out that we did not qualify, so she tacked the $500 back onto the price of the CR-V, making her offer no better than any other dealership we had contacted. (No mention of the terms of the loyalty programs were ever mentioned in any of my husband's communication with Reginer, and, since my husband's current and previous vehicles were both Hondas, there is no reason why we would have suspected that he wouldn't qualify.) We were not willing to purchase the car for the new price and were prepared to leave the dealership so Reginer said she would "talk to her manager" to see what they could do. She did this three times, wasting nearly 3 hours of our time. On the third time, her manager came back with her and claimed their last offer (which was still nearly $150 higher than the quote Reginer originally gave us via email) was the absolute best they could do. We left the dealership without the car. My husband and I remained, in my opinion, admirably polite during the entire ordeal considering the shabby treatment we received. Reginer was pleasant to deal with even to the very end, although her friendliness cooled after we refused to by the car for their final price. Reginer's manager was pushy and a little insulting, and even the other salespeople who we didn't deal with were borderline rude to us as we left the dealership. Needless to say we will never do business with Bryan Honda again, and we will be spreading the word among our friends and acquaintances avoid Bryan Honda when shopping for vehicles.
cah79
May 28, 2013
My husband was shopping for a new Honda CR-V. He communicated with dealerships via email to get quotes, and Bryan Honda gave us the best price, so we traveled an hour to Fayetteville ready to purchase. We arrived, my husband picked the CR-V he wanted, and we sat down with Reginer to complete the paperwork. We were nearly to the point of payment when she mentioned she would have to check to make sure we qualified for the Honda loyalty program to receive a $500 discount that was included as part of the quote she gave us. It turns out that we did not qualify, so she tacked the $500 back onto the price of the CR-V, making her offer no better than any other dealership we had contacted. (No mention of the terms of the loyalty programs were ever mentioned in any of my husband's communication with Reginer, and, since my husband's current and previous vehicles were both Hondas, there is no reason why we would have suspected that he wouldn't qualify.) We were not willing to purchase the car for the new price and were prepared to leave the dealership so Reginer said she would "talk to her manager" to see what they could do. She did this three times, wasting nearly 3 hours of our time. On the third time, her manager came back with her and claimed their last offer (which was still nearly $150 higher than the quote Reginer originally gave us via email) was the absolute best they could do. We left the dealership without the car.My husband and I remained, in my opinion, admirably polite during the entire ordeal considering the shabby treatment we received. Reginer was pleasant to deal with even to the very end, although her friendliness cooled after we refused to by the car for their final price. Reginer's manager was pushy and a little insulting, and even the other salespeople who we didn't deal with were borderline rude to us as we left the dealership. Needless to say we will never do business with Bryan Honda again, and we will be spreading the word among our friends and acquaintances avoid Bryan Honda when shopping for vehicles.Bad form, Bryan Honda. Very bad form.
Ellen
May 26, 2013
My husband and I purchased a pre-owned Honda CR-V from Ron Garcia at Bryan Honda in Fayetteville NC yesterday (5/24/13). This was a most pleasant experience for us. Ron was very helpful over the phone before we went out to the dealership. He is attentive to detail, energetic, considerate, and respectful. He did not try to talk us into anything we didnt want or couldnt afford. Ron showed us all the features of the vehicle before we test drove it. He gave us a better price than the advertised price for the vehicle. Ron worked diligently to help us get all our financing done there at the dealership, even though it was through our Credit Union and not the dealership. He gave us really helpful advice concerning all aspects of our purchase. It was clear to us that Ron truly cared enough to save us money in ways we could never have known about, and that he wanted us to get the best deal possible. He stayed attentive to us even when he was getting intercom pages and was needed in other places in the building. I highly recommend Ron as an excellent salesperson and a man of integrity who cares about his clients and does the right thing for them, whether it benefits him or not.
Renay
May 26, 2013
My wife and I purchased a pre-owned (used) vehicle from Bryan Honda in Fayetteville on 24Mar2013. It was an easy and friendly experience. The main reason for this great experience was Ron Garcia. From the very start Ron was there to help us. He stayed with us through the whole process to make sure that everything was accomplished to the highest standard. I think the main thing about Ron was that he was there to assist us, he was not there to make a buck, and he wanted to make sure that we were kept care of. He was there not only to represent himself, but Bryan Honda and Honda as a whole. His personal character is similar to the four Cs in leadership, those being competence, candor, courage and commitment. His competence showed through his knowledge and understanding to be able to help us obtain our goal, His candor encouraged excellent dialogue and discussion with us, his courage was to have a clear purpose and goal in mind, that being to help us. His commitment was to do what was necessary to help us, no matter what the cost may have been to him. Our experience with Bryan Honda, with Ron Garcia could not have been better. I would highly recommend Ron for anyone visiting Bryan Honda.
ellenb1
May 26, 2013
My wife and I purchased a pre-owned (used) vehicle from Bryan Honda in Fayetteville on 24Mar2013. It was an easy and friendly experience. The main reason for this great experience was Ron Garcia. From the very start Ron was there to help us. He stayed with us through the whole process to make sure that everything was accomplished to the highest standard. I think the main thing about Ron was that he was there to assist us, he was not there to make a buck, and he wanted to make sure that we were kept care of. He was there not only to represent himself, but Bryan Honda and Honda as a whole. His personal character is similar to the four Cs in leadership, those being competence, candor, courage and commitment. His competence showed through his knowledge and understanding to be able to help us obtain our goal, His candor encouraged excellent dialogue and discussion with us, his courage was to have a clear purpose and goal in mind, that being to help us. His commitment was to do what was necessary to help us, no matter what the cost may have been to him. Our experience with Bryan Honda, with Ron Garcia could not have been better. I would highly recommend Ron for anyone visiting Bryan Honda.
sarameyer72
May 22, 2013
The internet sales person who orginally worked with me on the pricing for the new 2013 Honda Pilot was great. The problem I had was getting the run around on my trade-in from the manager. I actually left the dealership because I did not agree with the trade-in price in which the manager offered a price under black book, KBB, & Edmunds. This would not have caused me to complain but the fact that they called me to return on a reasonable offer, and when I went back to the dealership they went down another thousand dollars from the offer given over the phone. This wasted my time and my gas. I am a military member and would not reccommend this dealership to anyone in the community.
dprobus
May 15, 2013
My salesman, Kevin McGirt was awesome. Had everything in order, very knowledgeable of the CR-V, answered all of our questions. Spectacular service. The finance department had everything ready for us to fill out and sign. David Johnson completed all of our paperwork in about 45 minutes and we were out the door. With his experience in what Honda offered in different products, he help us pick the right service plan for our needs. Can't thank Kevin McGirt and David Johnson enough for their VIP service. The best car buying experience we've ever had. We will recommend Bryan Honda and Kevin McGirt to all our friends that are looking for a car.
Mike
May 13, 2013
I recently purchased a 2010 Honda Accord from this location, with assistance from Ron, after calling in to request more information about the vehicle I viewed online. Ron cleaned up the vehicle and readied it for an immediate test drive as I drove onto the lot; I was highly suprised by his professionalism and etiquette. Additionally, I traded in a vehicle that was recently damaged by a collision, an event that I initially thought would severely impede my trade-in ability and purchasing process. I was wrong. Ron guided me through the insurance claims process, coordinated the trade-in for the damaged vehicle, and informed me on other important information. As a person with relatively low car-buying experience, Ron guided me through the sales process and gave me great tips that not only pertained to car-buying, but loans across all facets of life. My imagined nightmare of buying a car with a damaged trade-in was turned into an extremely smooth process. I highly recommend working with Ron Garcia and Bryan Honda.
rickautry
May 13, 2013
Steve Leavell is a great person. Steve cares about each of his customers and helps to select the vehicle they want and need. Then Steve gets the best price avaliable by looking for rebates and incentives the dealer has acccess to that ordinary customers like me and my wife do not. No other Honda Dealer around could touch their out the door price. Then Steve went the extra "100 miles" to deliver the car to us as he knew we we leaving town that day for a graduation ceremony. Thanks SteveJob well Done!
dkb9394
May 7, 2013
We recently purchased a Honda Fit for our daughter at Bryan Honda. From the first test drive to the final signature, we received excellent customer service. Michael Cuff was very personable, courteous, knowledgeable, and professional. Garry Winebarger, the general manager, and his staff went above and beyond our expectations in making this a great buying experience.
stezka
May 6, 2013
My experiences at Bryan Honda have been very good when we bought our Civic in 2011 and our Odyssey in 2013. Kevin McGirt was respectful and efficient. We recommend this dealership and Kevin as a salesperson.
aliner
May 3, 2013
Kevin McGirt is one of the best salesperson I've met. He delivers what he says he will and always gets back to you in a timely manner. I recommend Kevin 100% to anyone wanting to buy a car. He will save you time and headache.
vipinSingh
May 2, 2013
I have recently purchased the Honda CIVIC EX from Bryan Honda. I would like to specially thank Reginer Thompson, my salesperson. She gave me the best price I was looking for. I live in Raleigh and could not get the price what I was looking for in Raleigh. My friend referred me Bryan Honda and asked me to contact Reginer Thompson. She really helped me to get my Car.
effs90321
Apr 30, 2013
We do not live in Fayetteville, but found this dealership a few years ago and we have since purchased all our cars here from Reginer Thompson. She is great to work with. She is friendly, but most importantly she is honest and I feel like she is trustworthy. It is well worth the short drive to Fayetteville to deal with someone with integrity.
Caroline Miller
Apr 27, 2013
What a great experience I had at Bryan Honda. Leonard McGrue, my sales rep, made everything enjoyable & I appreciate all of his expertise and professionalism. He gave me exceptional service and valuable advice. I truly love my new Honda Fit Sport and it couldn't have happened without Leonard McGrue. Thank you so much!
jcoombs4
Apr 27, 2013
I saw a commercial for honda and hadn't yet even considered a honda as an option, i went to the honda website which put me in contact with Steve Leavell. Steve immediately contacted me via email and was eager to address MY needs. After a few emails, Steve invited me to the dealership to further discuss MY needs and to let me see if any of their cars could satisfy my demands. Steve was very knowledgable with the cars, let us test drive the car he had that was what i was originally looking at, and he even made the suggestion of a newer, similarly priced honda with more of the safety features i was interested in. I never felt pressured to buy anything, and was never presented anything that wasn't based around what I was looking for. i ended up getting the Newer Civic, and Steve was able to get me a great price!! i couldn't be happier, and can't say enough great things about Steve and his service!!! Thanks Steve!
obajjoo
Apr 23, 2013
I had a great experience purchasing my Honda Accord from Bryan Honda. Very professional and thorough with everything they do. Mr. C. Oates got me in the vehicle that I wanted.
bobloblawesq
Apr 21, 2013
A very painless experience. Highly recommended for those who wish a quick, clean, straightforward experience. Andy Gare is a gentleman and a scholar. All good.
saw721
Apr 19, 2013
I purchased a 2011 Ford F150 Lariat yesterday from Ron Garcia at Bryan Honda. I found the vehicle on cars.com and submitted a generic request to the dealership stating that I was interested in purchasing the vehicle if they could come down to my price point. I received an automated email back from a salesman, but didn't hear back after several attempts. I called the sales department and was connected to Ron. It turned out that the truck was on its way to auction, but Ron tracked it down and got it back to the dealership. I live 2 hours away, and I didn't want to drive out to look at it without a pretty good idea that it was what I was looking for. Ron inspected it and went over everything with me. The next day my wife drove out to look at it and put a deposit down to hold it until I could go out. The vehicle was exactly like Ron had described. When my wife returned, she had nothing but good things to say about Ron. He even installed both children's car seats in the truck to test drive it, and then installed them back in our vehicle. The following day we all drove out, and when I met Ron he was extremely polite, personable, and professional. He answered all of our questions honestly and was upfront about all aspects of the purchase including our trade-in. I had limited experience with other sales people at Bryan Honda, but if you're interested in a vehicle at this dealership I would highly recommend asking for Ron specifically.
ChevonneB
Apr 15, 2013
I would recommend Bryan Honda to anyone I know! I had such a great first time buying experience! Mr. Kevin McGirt was a great salesman!
sunny69
Apr 13, 2013
Mr.Kevin is a Wonderful person in the Dealership to work with. I would definitely recommend him to my friends and well Wishers to buy a New Car from Bryan Honda Dealer ship.
KhandiLandry
Apr 10, 2013
Just bought my first Honda Accord and I have to admit I loved everything about it including the buying experience. If you want a Honda make sure that you go to see Taylor Shackleford. He's AWESOME!!! Knowledgeable, friendly, and in my case, very understanding. Quite possible the best customer service I have ever encountered. He didn't just try to sell me any car, he tried to match me with my perfect car. He was never pushy and took care of me every step of the way. Explained everything about the car and the process with a smile. Thanks Taylor!!!!
Likisha81
Apr 10, 2013
I bought my first new car with the help of Mrs. Reginer Thompson. She explain the details of my new 2013 Honda Accord, and showed me all of the features that it have. She made sure that I understand everything about my car. She made sure during my test drive, I was comfortable. I like Mrs. Reginer because of her determination to sell a vehicle, her patience in explaining my car from detail to detail, and she has a good sense of humor. I have never meet a saleswoman that was so nice like her. I would recommend Mrs. Reginer to anyone. I came all the way from Georgetown, South Carolina to Fayetteville, North Carolina to get the best customer service. Thanks Mrs. Reginer.
annemartinez
Apr 6, 2013
I recently bought a Honda CR-V AWD from Bryan Honda and my experience was nothing less than excellent!! My husband and I worked with Reginer Thompson and she did an excellent job of making sure we understood all the car had to offer. She took the time to walk us through all the features and also was open to answer our questions and I never felt rushed or ignored. We were treated with Respect throughout our entire visit and we are extremely happy with our buy. Being that I have not had to buy a new car since 2003 (considering the great Service and Value of Honda with my previous Accord), this experience was new but above all excellent thanks to Reginer Thompson!! I would recommend Reginer Thompson to everyone who wants to buy a Honda and I wish that all car dealers had someone courteous and professional just like Reginer.
JB
Apr 1, 2013
We have been purchasing cars from Bryan Honda for many years. Our experience has always been positive. Ron Garcia was our sales consultant for the last two purchases. He is a courteous and down-to-earth individual who breaks the mold for car dealers. He assists us in finding the right vehicle to meet our situation without any pressure to purchase out of our budget or need. Purchasing a vehicle is a big decision and you always want to feel good about it the day you walk away, the next day, and the next year and beyond. Ron works to make that happen. Thanks, Ron!
NMB_PROUD_HONDA_OWNER
Mar 29, 2013
I am very satisfied with Bryan Honda, and particularly with Mr. Steve Leavell. I just pucrhased my vehicle from them after having spent some time exploring some offers. Bryan Honda is not even in my state. My local dealership played games and didn't offer anything that was of substance to me. Mr. Leavell is straightforward, and very respectful of customers. He doesn't play games, and is honest about his offer.When I arrived at Bryan Honda, Mr. Leavell greeted me and took the time to go over the details of our agreement. After the sale was finalized, he took the time to make sure I was aware of the features of my vehicle. Overall, I highly recommend Bryan Honda and Mr. Leavell in particular.
Terrigiannone10
Mar 28, 2013
I recently purchased a Honda Accord from Bryan Honda. My salesman was Mr. Leonard McGrue. Since I still had a broken leg from an accident, and couldn't yet drive, he personally picked me up and transported me to the dealership. We went through all the various options that were available to me, and what would suit my needs financially. I found that not just Mr McGrue, but the entire facility was more than attentive to my needs. I was on crutches and my mobility was limited. Vehicles were brought up for me to view and with each different one, he thoroughly explained the options in regard to the price of the vehicle. I chose an Accord that I am pleased with. In addition to purchasing the car, Mr McGrue also went above and beyond in filling out documentation from my prior vehicle so that the "gap insurance" was completed properly. I can't imagine getting any better service or professionalism at any other facility. It is true that a "Honda speaks for itself" but it's hard to find such an inviting, friendly facility such as this one. I highly recommend Bryan Honda and specifically Mr Leonard McGrue Teresa Giannone
Don and Phyllis Register
Mar 19, 2013
We recently purchased a 2013 Honda CRV from Ron Garcia. Over the past 30 years, we have owned five Hondas with the last three purchases being from Bryan Honda. Without a doubt, we have received the best price and service from this dealership. Ron Garcia was very professional, knowledgeable, and thorough with all our questions. He was genuinely concerned that we find the exact car we wanted with all the amenities. Before going to Bryan, we had done some looking on the internet and knew exactly what we wanted and Ron was able to take us directly to the car. Additionally, Bryan had an excellent selection. Ron also followed-up with the sale to make sure we were satisfied and did not have additional questions. Ron was not pushy and answered all our questions and worked with us patiently to assist us in making the right choice. We highly recommend Bryan Honda and especially Ron Garcia, and definitely plan to do business again with them. We have already shared our good experience with a friend in Georgia and she is planning to come for a visit and allow us to introduce her to Ron. We could not be any more pleased and happy we purchased this car from Ron and Bryan Honda.
David D.
Mar 12, 2013
I purchased a new 2013 Honda CR-Z from Bryan Honda in February and was extremely pleased with my experience. I used USAA Car Buying Service which gave me Bryan Honda as one of the certified dealerships. I was very pleased with my salesman Ron Garcia. I was able to work the entire negotiations/purchase online through emails and telephone calls. He gave me a fantastic out the door price, including accessories, installation and taxes/fees, for less than USAA Pricing before all of that. Ron Garcia was extremely helpful and promptly responded to my emails. I was able to use VIP Express Checkout, all the paperwork was ready to be signed when I arrived, which allowed me to spend less than one hour at the dealership to complete everything and I was out the door and driving my new car. I would highly recommend purchasing a car from Bryan Honda and if you can request Ron Garcia if you purchase from the Internet Sales Department.
dwdesjardins
Mar 12, 2013
I purchased a new 2013 Honda CR-Z from Bryan Honda in February and was extremely pleased with my experience. I used USAA Car Buying Service which gave me Bryan Honda as one of the certified dealerships. I was very pleased with my salesman Ron Garcia. I was able to work the entire negotiations/purchase online through emails and telephone calls. He gave me a fantastic out the door price, including accessories, installation and taxes/fees, for less than USAA Pricing before all of that. Ron Garcia was extremely helpful and promptly responded to my emails. I was able to use VIP Express Checkout, all the paperwork was ready to be signed when I arrived, which allowed me to spend less than one hour at the dealership to complete everything and I was out the door and driving my new car. I would highly recommend purchasing a car from Bryan Honda and if you can request Ron Garcia if you purchase from the Internet Sales Department.
jaubreya
Mar 11, 2013
These guys play dirty! Negotiated with them for a week and had a verbal offer over the phone. I told them I would be there early the next day with a certified check (for the full amount). I received a call the next morning stating that someone was test driving the vehicle and they were going to buy the car when their co-signer arrived. The salesman stated that he had to sell the car to them since they test drove it first. The real reason is obvious, the manager (David Johnson) wants you to finance the vehicle through Honda b/c they make more money that way. They do not mind screwing over their customers! Word to the wise... if you MUST by from these crooks then don't let them know your planned payment method until you are in the office ready to sign.
jtwilliams17
Mar 8, 2013
I recently purchased a 2013 Honday Odyssey from Bryan Honda. I found the car using the internet and was fortunate enough to get to work with Kevin McGirt in the process. Kevin realize quickly that getting my and my wife's schedules together long enough for us to come to the dealership for a test drive was probably not going to happen. So, Kevin brought the car to us at our home on a Friday evening which allowed us to test drive and learn more about the car at a time and place of our convenience. Kevin then brought the car back to us the next day so we could sign the paperwork and close the deal. The process could not have been easier and we are very appreciative of the service provided and professionalism displayed by Kevin. Highly recommend!
Pitts73
Mar 7, 2013
I recently purchased a 2011 Honda from Bryan Honda. It was a rare experience in that I found a low mileage used Honda the color and equipped exactly like I wanted. I had the joy of working with a wonderful salesmans named Kevin McGirt. When I found the car on the internet, the price was outside my budget. Kevin worked hard trying to accomodate my needs. Just when it looked like the deal wouldfall through, Kevin came through. He even took time on his normal day off to met me at the dealership so that I could pick the car up on my schedule. It took well over a week from first contact to sale and through-out the time, Kevin was professional, personal, and peopleoriented. The old drill sargent is my kind of man, and Kevin thanks for your service to our country and to me.Bruce Jordan
parkerjd
Mar 6, 2013
Excellent experience with Leonard McGrue. I was shopping the area for a Odyssesy and a specific color and trim. He found it quickly and told me how many miles would be on it and when it would be delivered. Very easy to deal with and communicate with through phone calls, texting and email. He provided me with the best price along the East Coast. I have recommended all that are looking for a Honda to deal with him directly and anyone reading this to ask for him directly!
Bruce C. Jordan
Mar 2, 2013
Very Good Experience. Able to obtain the car I wanted at the price I could afford. Very cooperative and helpful salesman.
libtaylor
Mar 1, 2013
I'm very pleased with the service, friendliness and manner in which my purchase was handled. This is my fourth car I have bought from Bryan Honda and I will continue to return to them and recommend them to my friends. I trust a Honda and I trust Bryan Honda to give me the best price on a vehicle without having to go outside of Fayetteville. My hat's off to Andy and all the folks that stay late to make sure that I am happy! I love my new 2013 Accord EX! Thanks guys!!!
GaryMiller62
Feb 26, 2013
I just purchased a new 2013 Honda CR-V for my wife from Steve Leavell at Bryan Honda. I'm 62 years old so I've purchased a fair number of cars over the years. This was the best buying experience of all. I shopped around and around because I like to make sure I'm getting a good price. When I contacted Steve he gave me a complete "Out the door" price the very first time while other dealers gave me what I would call a "Get you in the door" price. When you pressed them you found they were holding back additional charges and that didn't give me a good impression. Even after I got all their information Steve's was the best price of all so it was worth it to drive 2 1/2 hours to get it out of town. Once the deal was committed to and we arrived at the showroom we got the royal treatment. Steve took lots of time to go over the car and set everything up to the complete satisfation of my wife. I would definitely buy from Steve Leavell at Bryan Honda again and will reccomend him to my friends.
caballerobw
Feb 23, 2013
Leonard McGrue and David Johnson are an asset to the dealer. Professional, well verse, and dedicated to customer satisfaction and needs. Leonard took care of us from the beginning to the end, and David ensured a smooth transition from sales floor, to finance, to car owners. My wife and I are very satisfied with their service.
jcjk
Feb 23, 2013
We recently started shopping around for an Accord and had dealt with several dealerships either via in person or phone. We were getting frustrated with the constant back and forth with prices. Finally, a family member recommended Bryan Honda and suggested we call. I became acquainted with Kevin McGirt immediately and he gave us a reasonable price over the phone without even knowing us. I was impressed with how quickly he returned my phone call and I knew right then we would be doing business with him. I have enjoyed the new Accord with it's many features and when we arrived to get the car, Kevin had everything ready for us and was very informative in the features the car offered. Kevin was very patient with us during the time we were deciding on the style, color, and etc and my husband and I really apprepriated that. We would definitely recommend this dealership to anyone!
JUNE SPAIN
Feb 18, 2013
KEVIN MCGIRT ASSISTED ME IN ACQUIRING A DEPENDABLE VEHICLE FOR MY TRANSPORTATION NEEDS. HE WAS VERY COURTEOUS AND A GOOD LISTENER TO MY CONVERSATION AS TO WHAT MY CREDIT DELIMMA AND WHAT I WAS LOOKING FOR. I BELIEVE THAT HE REALLY TRIED HARD TO GET MY NEEDS MET AND AT THE END, I HAVE A NICE AND DEPENDABLE VEHICLE. THANK YOU KEVIN MCGIRT!!
ashdfields
Feb 15, 2013
I recently purchased a CRV from Bryan Honda. The quality of service was unbelievable. I would like to specifically like to thank Steve Leavell, my salesman. He was very professional and knowledgeable about the vehicle. He also went above and beyond his typical duties; when I called to say that my car had broke down on my way to the dealership, Steve didn't hesitate to pick me up in the brand new car that was soon to be mine! Thanks again Steve!
TWilliams84
Feb 13, 2013
This was my first time ever buying a brand new car and mr Kevin made my experience perfect. He took his time to share the individual features of the car he even offered to set up some of them for me. I was taken to the car that I had inquired about verses being forced to buy a cheaper car by other dealers. Everybody was friendly here. Warm and welcomed. I recommended 2 other people once I got home to book an appointment and go to Bryan Honda and be sure to ask for Mr McGirt.
youngerkrysten91
Feb 6, 2013
My husband and I purchased a 2012 Honda Civic 4dr from Bryan Honda. Our experience was great! I did feel a little rushed, but overall it was a great experience. Our sales agent, Leonard McGrue, did an excellent job in answering our questions, being very attentive and making sure we knew everything we were getting. I definitely recommend Bryan Honda and Leonard McGrue as your sales agent.
QueenJU4dbest
Feb 5, 2013
I chose the above ratings because I am very satified with the services that I received. The dealer is helpful and willing to help a customer.
jbowling
Feb 5, 2013
We found our experience at buying a new car at Bryan Honda to be a joy and pleasure. The sales associate, Leonard McGrue, was very friendly, helpful, and professional. He knew his business, showed us every aspect of the new car we were buying, demonstrated the various features for us, reduced the wait time as much as possible, and made the whole experience very pleasant. I would definitely recommend Bryan Honda in general and Leonard McGrue in particular for your auto needs.
Jennifer
Feb 4, 2013
We worked with Kevin, Raymond and the sales manager David. We came in looking to buy a new honda pilot and they did the best to give us a good deal and help us to understand everything. They were very friendly and helpful. I would reccommend Bryan Honda and these salesmen to anyone looking to buy a Honda.
rithesh.n
Feb 3, 2013
This was my first car and my first choice was a Honda Civic. I emailed pretty much every Honda dealer within 50 miles of Durham asking for their best price on a Civic and saying I will buy by the end of the week. Many other dealers played games, but eventually came to what they said was their best price. Two of my friends who bought cars at Bryan Honda, referred me to Reginer Thompson. Without a doubt, Reginer made this car purchase experience the best. Reginer asked me what would it take to put me in a car from her and I named her an out the door price that was a few hundred lower than the best offer from the other dealers. She didnt hesitate a moment. Other dealers refused to go that low and claimed that the price was impossible. Most importantly, I didnt have had to visit her even once. She offered to deliver the car at my home. She diligently did all the paper works over the phone. I just had to sign them at the comfort of my home. This was an amazing experience. I've only had my civic for a day, and already I'm in love! Words cannot express how happy I am. Thank you so much to Rejiner and Bryan Honda! They're doing things the right way! I will definitely refer all of my friends to Rejiner.
airjerry
Feb 1, 2013
I wanted to take a moment and thank Steve Leavell, my salesman at Bryan Honda, in Fayetteville. In particular, Bryan Honda prides itself on taking the best possible care of their military customers. Additionally, Steve was supremely professional, honest, and bent over backwards to ensure my wife and I got the best deal possible on my wife's 2013 Honday Odyssey Touring Elite. There was no pressure whatsoever throughout the purchase and the pricing blew every other dealership in the area out of the water. It is quite refreshing to purchase a vehicle from a dealership where the whole sales team works on your behalf. Without question, we will be buying more vehicles from Steve Leavell and Bryan Honda. Thanks, Steve, for a job well done!
janet.person.98
Jan 31, 2013
I pondered over purchasing a vehicle for months. Mr Hopkins and Mr Wheeler worked great helping me make my purchase. They were understanding of my weariness and not agressive or pushy. Very knowledgable of the product and company.
wile.ejackson
Jan 29, 2013
I bought a 2013 honda civic ex-l for my wife. It was a great experience dealing with Bryan honda. They let us test drive 3 different cars till my wife found the one she wanted. I would highly recommend Bryan Honda for anyone in the market for a new or used car.
GlenB
Jan 24, 2013
I normally dread shopping for cars because of my lack of trust in salespeople. However, when I went through the negotiation process with Reginer Thompson, I was impressed with her honesty and professionalism. When I talked to salespeople from other dealerships, they quoted me a price for an Accord, but Reginer was upfront and didnt hesitate to inform me of the overall out the door cost of my Accord. Not only was she upfront and honest, she was able to provide a better quote than her competitors. Great buying experience!
msavoldi
Jan 23, 2013
My wife and I had a great experience buying a 2012 Honda Civic from Bryan Honda. We contacted them via the internet and received a prompt response from our salesman, Leonard McGrue. They had the car in stock that we wanted, we quickly settled on our price, set the appointment, and when we arrived, everything was ready for us to finalize the sale and take the car. It was a quick, no hassle experience for us. It also helps that we love the car, especially filling the tank for half of what we were paying for our other vehicles!
bharuch
Jan 17, 2013
This is my 3rd odyssey my family love it and i got internet quote in 5min that was excellent ....Our car purchase experience was overall very good, because we bought the car we looked for at a very competitive price. This is the most important factor affecting our review. The biggest problem we had though was that the waiting time for financing was way to long It would be much more time efficient if we were told in the beginning that it had to be long wait then we would have make our kids feed them beceause they were getting hungry and very annoying our salesperson had ready my car in 2hours and we wait for financing almost 4hours . Anyways, the salesperson we were contacting, Leonard McGrue Internet Sales Specialist at Bryan Honda Fayetteville nc, was very friendly and helpful me during the whole car buying process. We appreciate his honesty and hard work.Bryan Honda is the best place to by a Honda around. I came from cary/apex because I was able to get a much better deal! Leonard McGRUE was a pleasure to work with. I highly recommend anybody looking for a new or used Honda to take the short drive to Fayetteville.I really appreciate the salesperson for helping me to get a new car purchase .......SPECIALLY Leonard McGrue THANK YOU....
Chuck
Jan 8, 2013
Just bought 2013 Accord EX-L at Bryan Honda. Had a great salesman named Andy Gare. Beat two other offers by $ 1,000. No pressure just a great sales job by Andy. Went out of his way to find Car we wanted and color my wife wanted. When car came, he set up appointment to pick it upAnd explain all the features and how they worked. If you want a good deal call Andy. If you want toMeet a good person, call Andy.
chula692
Jan 6, 2013
I am so very satisfied with the service and assistance I was given from the minute that I sent my information online for the quote of my truck up until the very last minute that I drove off the dealership lot with her too. Mr. McGrue was very attentive and thorough and explained everything from step one to 25 that I needed to know about having a brand new vehicle. I will definitely recommend friends and family to buy a car at this location. Thanks again Mr. McGue, you truly have a very pleased customer.
Carl P
Jan 2, 2013
Leonard McGrue responded to my request for a quote on a 2013 CRV. He was upfront with the information and he didn't waste my time trying to get me into the dealership to discuss price. I will recommend Leonard to anyone in search of a vehicle.
Keelyn
Jan 2, 2013
Salesman leanord mcgrue was very patient and thorough. I would refer this dealership to anyone. The price of the vehicle was very fair as well
Atmuri
Dec 31, 2012
Buying a Car is the most exciting moment in my life, which was made much more memorable movement with Bryan Honda. the Sales rep Andy Gere is very patient in explaining the features of the car, Finance papers processing and the pro-active communication was excellent. I personally thank Andy for making my Car purchase experience a memorable and happy movement.
hargreavesjm
Dec 28, 2012
Steve Leavell made our car buying experience the best we have ever had. Much of the early communication was done on line. But, when we finally met Steve, we found a person who was easy to work with. He was not your stereotypic car salesman. There was no high pressure, back and forth with the boss, or drawn out negotiations. He was personable, honest, and caring. He wanted to sell a car and would do his utmost to close the deal that would be best for the buyer and the dealership. We would recommend Steve and his dealership to anyone looking to purchase a Honda product.
KathleenWirth
Dec 23, 2012
Andy is a calm, patient, and non-pushy salesperson who helped us work through the process of buying a new car with quiet good humor. We appreciated his help and were very pleased with our overall experience.
HarryThranhardt
Dec 20, 2012
We had a great experience in the purchase of our 2013 Honda CRV from Bryan Honda. We purchased the vehicle through the internet. Steve Leavell, our salesman, contacted us immediately regarding the logistics of our purchase. When we arrived Steve had the car ready for delivery. Steve Leavell had all the paper work in place and that process only took a short time. Steve was very helpful in explaining all the details of operating the vehicle. We left the dealership with a full tank of gas and very pleased.
Thisaznballer
Dec 20, 2012
Bryan honda is a great choice for buying cars. I was pleased with their services thanks to Reginer Thompson. She was very helpful in my decisions. Don't hesitate to take the time and check them out!
j4titans
Dec 14, 2012
We recently had an engine failure on on of our older vehicles and were in need of finding something fast. We have never owned a Honda but have family members who are life-long Honda owners. So we have heard the sermon of high quality and long service for many years. We had planned to trade the older vehicle in the Spring, so we had researched vehicles and settled on the CR-V. I like to walk into a dealership with the feeling that I have the upper-hand in the soon to happen negotiating process. To say I felt vulnerable that night is an understatement. So at 5:30 PM on a cold rainy December night I walked into the showroom certain that no deal would be made that night. We met with Reginer and told her what we were looking for - in detail. She had the vehicle sitting in the service bay in 10 minutes. It would have been easy for her take advantage of our reduced negotiating status and bring in a vehicle with more options than we were looking for, she did not do that. We drove the CR-V and loved it. I had to keep telling the wife to not get too excited because the hook is coming soon. Reginer gave us a great price and we accepted with no hassle. We went to see Bryan McLaurin to inquire about financing options. Again on the way, I whisper to my wife - you know we are not going to buy a new car tonight, right? Bryan quoted a rate that beat my personal bank, so we signed the paperwork. On the way out of the parking lot at 8:30 PM, the wife asked me "I thought we were not buying a car tonight". To say that I had a paradigm shift regarding car buying is an understatement. These guys are that good.
JRMath
Dec 10, 2012
I have always had great experiences with Bryan Honda. After having my Honda serviced at Bryan for two years, I bought a new car there and had a nice experience. There were no hassles. Kevin is a very polite and knowledgeable salesman.
DarrenMasier
Dec 9, 2012
I consulted nine dealerships in NC and Bryan Honda, in particular, Mr. Kevin McGirt not only earned my business, but beat both the price and service offered by all other competitors. We purchased a gorgeous 2013 Ridgeline for my wife and she loves it! This is one of those situations that will last. We really appreciate it!
millerclan
Dec 4, 2012
We requested bids from Honda.com. In 5 minutes we got a response/quote that other dealers couldn't match given 5 days. We received a phone call faster than other dealerships gave an e-mail autoreply. Steve followed up on the dealer added items. Incredible customer service and an unbeatable price!
Betty Smith
Dec 3, 2012
We just bought a 2013 Honda Pilot from Bryan Honda. Our salesman was Kevin McGirt. Kevin went above and beyond to give us a good experience buying our car. It was a pleasure dealing with him as well as David Johnson. Kevin even brought the car to our home and showed us how all the new gadgets worked. Thank you Kevin - We wil be sure to tell our friends when they are ready to purchase a car.
Frwatri
Dec 1, 2012
Leonard was extremely helpful and patient. It took a month for me to finally make my purchase and Leonard was there every step of the way and never tried to rush or pressure the sale. If I purchase a new car in the future it will be from Leonard.
Guy Lowery
Nov 30, 2012
I always research for the best car prices before I buy and have sometimes purchased cars at better prices in other cities or states. I heard comments from some people at work that Bryan Honda prices are not very good since they have a lot of people walking in with big bonuses. I am not military, but some of my military friends mentioned unfortunately that could be true sometimes. Regardless, I contacted Bryan, and talked with Reginer Thompson. I told her what I had heard, what I was shopping for, and the price I was willing to pay. I also told her I am talking with Dealers in surrounding States. We have many friends and family elsewhere and had no problem buying elsewhere. Reginer met and beat all prices, quickly and efficiently. All that was in March 2012. We just recently traded our other car and she again had the winning offer. I realize a good deal is personal and subjective, but the numbers were extremely good, lets just say well below dealer invoice. That was two cars with super deals all negotiated by phone with only limited trips the Dealer for paperwork and pickup. Thanks You Reginer!
TejasDesai, M.D.
Nov 26, 2012
My wife and I have been researching and negotiating for a 2013 Honda Odyssey Touring Elite for 5 months. Not only did Mr. Leavall offer the best price, but he was the atypical salesman in that he did not pressure us, did not try to sell us additional useless features, and maintained honesty throughout the negotiation process. We are very pleased with our Odyssey and more pleased that we purchased it from an honest individual.
Polly Wilson
Nov 24, 2012
We were just looking at cars when went to Bryan Honda not planning to buy that day. We met Clifton Oates and drove Honda Accord. We liked it very much but had a 2004 BMW 5 we were very fond of just interesting in getting Honda for better gas mileage etc. We started talking and found out we could make a deal. They did not have color we wanted so Mr.Oates got busy to find us one. He called a few days later one had been found. We loved it at first glance and drives and rides just like we wanted. Mr. Oates worked hard to get us right price and what we wanted. He is a very good salesman thankfully he is not overbearing as we have found some to be. He listened to our needs and acted on them. I would recommend Bryan Honda and ask for Clifton Oates.
PrashantPai
Nov 22, 2012
Ask for Steve Leavell. He is no nonsense all business. Was the best in the state for locating a new Honda for me. Go to Bryan Honda is you want zero hassle, best price hands down.
dnboeje
Nov 6, 2012
Great customer service! Best price out of three honda dealers and below USAAs quote. Financing through honda at a great rate, also below USAA and other dealers.
Frank P
Nov 4, 2012
I'd like to thank Reginer Thompson for all the help during my last purchase at Bryan Honda. I walked in and asked for the fastest working sales agent and she was brought forward to assist me. I am an experienced buyer and do not want to go through the overwhelming sales pitches. I told Reginer what I wanted, where I stood, and how smooth I wanted the experience to be and she did not hesitate throughout the process. I spoke to many people about the dealership and all have shared negative experiences, most especially with sales agents. Reginer returns positivity to the company with her work ethic and honesty. I will definitely return to Reginer for any future Honda purchases, and I highly recommend that future buyers ask for her directly. Thank You Reginer!
Blanca Je
Oct 31, 2012
I feel blessed to have found this fabulous dealer with trained representatives ready to offer you the best vehicle at the best price ... I am very happy for exemplary service ... God bless this business!
SM on the water
Oct 30, 2012
SM on the water,I saw the Honda Pilot that I purchased by way of the internet. The salesman that responded to me was Andy (agare). I found him to be professional and timely in all responses. The price that was quoted as out the door was exactly that. When I drove for over 2 hours to see the Pilot to make my final decision I found Andy to be friendly, patient, and on the spot with answers to my questions. I also appreciated the fact that he did not stand over me trying to pressure me. He truly made the experience professional and pleasant.
Lizzy
Oct 29, 2012
Andy and Bryan were wonderful to work with. Not your typical salesmen. Friendly, honest, knowledgeable and professional from A to Z.
mdmeyen
Oct 23, 2012
We drove to Fayetteville from Durham based on the service we got from Reginer Thompson with Bryan's internet sales. Reginer stayed in touch by phone and email, was responsive days/nights/weekends. When we thought we were out of luck on the hunt for the car we really wanted, she kept an eye out for us and worked with the sales managers to get us a deal that worked (all without ever setting foot in the dealership). Finalizing the sale at the dealership took some time, but not due to any unpleasant surprises, they were just slammed with business at the time. Because Reginer basically took us through the whole process, I can't speak too much of the overall dealership, but we'll certainly consider Bryan Honda in the future because of Reginer Thompson.
munagalasm
Oct 22, 2012
Though there were few glitches initially in coming to an understanding about our requirement, Kevin McGirt was able to give us best deal for Honda CRV 2012 with another car trade in involved. Everything went smoothly after we established a common understanding our budget and requirements. I think we got the best deal for lowest price as we checked with other people we know who bought similar vehicle.
zong
Oct 22, 2012
I had an awesome experience doing business with Bryan Honda thru Mr. Steve Leavell. He was very patient on working with us through the process of purchasing our car. If I have to purchase another car, I will look for him and will highly recommend him to friends.
Rita31
Oct 17, 2012
Ms. Thompson spent time with me during my most recent purchase. She took the time to ensure I got the most out of the deal and helped me to stay within my price range. I am so very happy with my car and my daughter loves it too.
Sherrita
Oct 17, 2012
Reginer Thompson was a great help and worked well with me and my 3 year old daughter. She took the time to explain what was important to me and helped me to stay within the price range I needed to stay in.. I would send everyone I know in the market for a car to her.
Montanagirl
Oct 11, 2012
This was the first time I purchased a vehicle through internet sales and didn't know what to expect. I worked with Sanford Honda and Bryan Honda and was extremely pleased with the service that I received through Bryan Honda. I used the PenFed Car Buying Service and the vehicle sale price quoted by Bryan Honda was below the PenFed Car Buying Service target price and was more than $1,000 less than the quote from Sanford Honda. I was able to purchase the exact car with the options and in the color that I wanted. Reginer Thompson was very professional and a pleasure to work with. She took the time to explain all of the features of my new car and assisted me with setting up my navigation home address and paired my vehicle's bluetooth to my phone. I cannot say enough about the service I received from Reginer Thompson!
PaulaC
Oct 5, 2012
Just purchased a new 2012 Honda Accord LX-P from Bryan Honda. Andy Gare was our salesperson and was very professional and easy to work with. We had been looking at several different models in and around Fayetteville and found the Accord to be just what I was looking for. I had requested internet quotes from 4 different dealers in the area and Andy provided an internet price that was $1000-$1500 below their competitors (some delaers never even responded). We ended up ungrading to the LX-P from the LX and still paid less than the other dealers. I would recommend contacting Andy for an internet quote before wasting your time driving to other dealers-it will be worth your money. Thanks again Andy.
grandma_linda831
Oct 2, 2012
I wanted a used CR V because I had purchased a 2005 Honda CR V and really Ioved it. While searching on the Internet I found a 2004 CR V LX at Bryan Honda. I went to look at it and was ready to buy it when Raymond told me about the 2005 CR V with less miles than the 2004 and it was an EX with a sunroof. I couldn't have been happier. Raymond and Bryan were great through the entire process of buying the car. Ralph (I can't remember his last name) was also very helpful and gave me a lot of advice. I have already recoommended Bryan Honda and Raymond, Bryan and Ralph to friends of mine.l
Lynlou
Oct 1, 2012
The people at this dealship with whom I worked were excellent! I bought my new CR-V over the phone, sight unseen. Mr. Winebarger spent extra time talking with me on the phone and explained all details pertaining to the purchase. Brian Martin discussed the financial issues with me also over the phone. These people worked with me on getting the car to me and mine back to them. After the delivery of the car, Romie Hawthorne called to make sure I was pleased with the car and answered all my questions. This was the best car-buying experience I have ever had! I am loving my new car!
Honda Lover
Sep 28, 2012
We recently purchased a Honda Accord from Bryan Honda. Leonard McCrue was an excellent salesman and was professional, knowledgable and dedicated to help us get the car we wanted. I highly recommend Leonard to anyone who wants a "I'm here to help you"sales person! Thanks Leonard!!
jmonique
Sep 28, 2012
I am still on Cloud 9 after purchasing my Honda Accord EX at Bryan Honda in Fayetteville, NC. I live in SC and spent countless hours at dealers in my area and beyond trying to get the vehicle I wanted at the price I could afford. After visiting Bryan Honda, I received a phone call two weeks later from Leonard McGrue (Internet Sales) and David Johnson (Finance Manager)saying that they could help me by putting me in the vehicle of my choice at the price I wanted. I traveled approximately two hours from the location where I was initially suppose to make my purchase. However, not only did that place not do what we had talked about over the phone but Leonard and David were literally calling me as I was walking out disgusted. I am so very grateful for the two of them thinking enough to call me and stay after hours to help me in my purchase. I love my new car and it is EVERYTHING I wanted since I began my search thanks to BRYAN HONDA OF FAYETTEVILLE, NC!
R Buckhalt
Sep 26, 2012
My wife and I had a wonderful experience with Reginer and Bryan Honda as we sought to buy a new car for our son's birthday. She made us feel very comfortable from start to finish. We would definitely recommend Reginer and Bryan Honda to anyone.
rbuckhalt
Sep 26, 2012
My wife and I had a wonderful experience with Reginer at Bryan Honda. We were purchasing a new car for our son for his 18th birthday and she made the whole process very painless for us. Extremely friendly service from start to finish. My wife and I will definitely be doing business with Reginer and Bryan Honda again.
biggerbird
Sep 20, 2012
We just purchased a new 2012 Honda Odyssey Touring van from Bryan Honda. Reginer Thompson and David Johnson made the buying experience a true pleasure. Reginer is a very friendly and competent salesperson. Her knowledge of the vehicles and the purchasing process made us feel very confident that she had our interests and satisfaction foremost in mind. We do not live in Fayetteville and had relied on Internet and phone contacts with Bryan Honda and several dealers closer to our home in Cary, NC. Reginer answered our questions and provided great information that helped us to decide to buy our van from Bryan Honda. Her help during and following the sale has been outstanding. My wife and I are USAF retirees. We recognize Reginer as a person dedicated to doing the best professional job and earning customer satisfaction.David Johnson made the purchase paperwork truly an efficient one-stop-shop experience. He made us comfortable with his knowledge and handling of the documents that can otherwise be confusing when buying a new vehicle. He readily explained the forms and helped tailor a service plan that satisfactorily addresses our needs.We heartily recommend dealing with these two professionals at Ryan Honda.
natnat919
Aug 28, 2012
I found my "dream" car (used 2012 Hyundai Genesis Coupe) on the Bryan Honda website, started emailing Steve Leavell immediately, then went to Fayetteville on 8/25 to purchase the car. Great experience, great price, in and out in no time.....
brian.schlicher
Aug 27, 2012
Mrs. Reginer Thompson was very friendly and informative about the 2012 Honda Civic that we were interested in. We financed through USAA which made the experience faster. There was one mix up we had put in for a Honda Civic DX which is a stripped down model with no AC or radio. For that reason we had to redo our financing and put in for the LX which does come with AC and Radio. Other than the DX/LX mix up we had a straight forward buy and it was made easier thanks to USAA and their financing.
ladycmj1
Aug 26, 2012
Awesome experience. Service was great, we were able to purchase the car we wanted at a price we could afford without having to haggle and waste time. Thank you Andy and Ralph for providing great service and excellent pricing so my daughter could drive off in her new vehicle in a few hours! We will definitely recommend and purchase another vehicle from Bryan Honda.
Mccoop
Aug 25, 2012
This was the best car buying experience we have ever had. Kevin McGirt quickly responded with an on-line, out-the-door price that was lower than other dealers we contacted. After the purchase he spent over an hour explaining the car's features and patiently answered all our questions. Our dealing with David Johnson was equally pleasant. He presented the warranty options but at no time did we feel pressured to purchase something we didn't want.I would highly recommend this dealership and Kevin McGirt to anyone wishing to purchase a Honda.
akverlie
Aug 17, 2012
I recently bought a new CRV from Bryan Honda, and worked with Reginer Thompson. She was fantastic! Very patient and willing to work with me. I put a deposit down on my vehicle, because the color and trim line I wanted was very popular and hard to come by, and this dealership happened to have just one in stock. I wasn't able to complete the purchase for another 3 weeks (I had told her it would be 2), but Reginer never pressured me about it, even though other sales agents and even other dealers were begging to sell my car to other buyers who could complete the sale on the spot. Reginer is a gem in the car sales world, as far as I'm concerned. I've long believed (and experienced) the stereotype of slimy car salesmen, but working with Reginer felt like I was working with my favorite aunt: all she was concerned about was that I was getting what I wanted at the best price possible. No gimmicks or attempts to up-sell me on things I didn't want or need, just very kind and sincere.David Johnson handled the financial portion of my sale, and I felt he seemed more like a stereotypical car salesman. He tried to sell me an expensive extended warranty, and seemed very annoyed when I turned it down. I firmly held my ground, and he made a comment about, "There's nothing I can say to change your mind, is there?" When I assured him I would not be talked into the warranty, he did drop the issue and move on, but it seemed obvious that he was irritated about it. I don't appreciate that kind of pressure, but the great experience working with Reginer more than made up for 15 minutes of annoyance. Just know what you want or don't want, and be willing to stand your ground.Overall, I would definitely do business with Reginer again, and highly recommend working with her!
jojo1503
Aug 10, 2012
Mr. Mcgrue took the time to find the prefect car for my teenage driver. I was looking for a used car without a lot of miles and that is good on gas. That was exactly what I purchased thanks to the help of Mr McGrue at Bryan Honda.
markmills09
Aug 8, 2012
Kevin McGirt is a consummate professional. Purchasing a vehicle from Kevin was a first class experience. He consistently went the extra mile to insure a great buying experience. Kevin and Bryan Honda immediately offered their best price and everyone at the dealership was friendly and accommodating. I would return to Kevin McGirt and Bryan Honda to purchase another vehicle without hesitation.
mtn.sky
Aug 8, 2012
I was most pleased with the overall service given by everyone at Bryan Honda, especially Reginer Thompson! I was apprehensive about doing business with a dealership but they made my experience stress free! I especially appreciate the ease of the transaction on the car and compared to the last dealership I dealt with, I can say that I was glad I found the car at Bryan Honda! They were all very friendly, kind and courteous and made me feel welcome there. Thank you Reginer for helping me find the car I had been looking for all summer!Candis LoyGermnanton, N.C.
wilsonma1031
Jul 27, 2012
I SO appreciated Leonard's hustle around the dealership getting information on any car we wanted. He listened, was very patient, and very honest. I really enjoyed working with him.Andy Gare was my initial contact with the online inquiry and he was very helpful in getting an online quote with USAA and following up with me.Bryan in the financial department was extremely friendly and gave us great information and advice.I HIGHLY recommend anyone to use Bryan Honda and will do so in the future.
1234567m
Jul 25, 2012
Leonard McGrue was amazing. He was helpful and got us exactly what we wanted. Thank you for being amazing.When we buy again, we will be going to this dealership !
imjawatts
Jul 19, 2012
I could not have been happier with my experience here. I called to inquire about 2012 Pilot's and was connected with Reginer Thompson. The next day, I went to test drive and Ms. Thompson was busy so she immediately linked me up with Andy Gare. Andy was extremely knowledgeable about the vehicle, and was not pushy. Once I decided to purchase the car, the process was very smooth. The entire team knew I was on a time crunch and worked to accomodate that. I love my new car and would highly recommend Bryan Honda.
pamelam777
Jul 16, 2012
I recommend this dealership because of Stephen Manfredi and Trandon Dugan. They both worked incredibly hard to get me the best deal possible and both had great personalities. They are definitely in the right business because they are such wonderful "people" persons.
jreid235
Jul 7, 2012
Danna Amirav is very easy to work with and knows her vehicles. I would highly recommend her for anyone who in interested in buying a Honda.
Cherrybomb1808
Jun 28, 2012
Danna Amirav was super friendly and helpful. She quickly answered my emails, texts, and phone calls. She made everything convenient and clear. My mom was very pleased with her service.
killacali
Jun 28, 2012
The Professionalism and quality of service showed by Kevin McGrit and Mr. Johnson s was outstanding, I was especially impressed by how fast the whole process went and how all my needs were catered too. Normally I would not take the time to write a review but the staff at Bryant Honda did such a great job in making sure I got the exact vehicle and accessories I wanted I thought I would take the time to tell everyone what a fantastic job they did. I would definitely buy another vehicle from them or recommend friends and family. Thank you again.
id.ab
Jun 23, 2012
I purchased my new Honda Accord 2012 from Leonard McGrue at Bryan Honda, and am very happy with my overall experience. First of all, the price that he offered me was the lowest among all the dealerships here in Raleigh, where I live; so low that some of these other dealers had the audacity to say to me that they themselves would have taken the offer "if it was legitimate". There were no hidden costs, and I was given the out of the door price, including taxes, tags, etc, which was much lower than the MSRP advertised on the Honda website. There was nothing hidden from me during the entire process, and Leonard was more than willing to answer all my questions. Since he did not have the color that I wanted, he arranged for the vehicle from a dealership around 250 miles away. I was told upfront that the car will have around 250 mileage, and if that wa s acceptable to me. Moreover, since I live in Raleigh, I drove a rental car till the Fayetteville Airport, and Leonard was kind enough to pick me up from here. I wasn't aware that dealers give a tank full of gas at the time of delivery, and when he saw that there was not enough fuel in my car, he personally came with me till a local fuel station and got the entire tank filled, even without my saying a word. I am pretty happy and satisfied with my overall experience, and will surely recommend Leonard and Bryan Honda to everyone.
Francois.Deandra
Jun 20, 2012
It was an wonderful experiance working with Casey she was exciting and full of enthusiasm. From the first day I spoke with her on the phone until the day we drove off the lot. I will recommend her to anyone looking to buy a car from her. She just started there and anyone needing to build clientele I was more than willing to work with her. I loved her excitement and energy through our meeting she had some likes that we shared so it was good and fun talking with her. One of the nicest dealer I've dealt with and I have bought three cars prior to this one. I put ok for the price but it's expected I knew what to expect with a trade in :-). Awesome experiance!!!!!!!!!!Francois & Deandra
believegod50
Jun 11, 2012
Great Customer Service, I purchased a 2010 Dodge Nitro with the help of Casey as my sales agent. I will be visitng Bryan Honda again to purchase another vehicle.
wolfpack610
May 29, 2012
Visited Bryan Honda to trade in for a more fuel efficient, family friendly vehicle. Andy Gare was exceptional. He helped us choose a new Honda CRV and assited us with the trade in process. A huge thank you to Andy Gare for his professionalism and for being so personable throughout the entire process. This is the second new honda my family has purchased in 3 years from Bryan Honda. I will never use another dealership for used or preowned vehicle purchases. Please visit Bryan Honda and ask for Andy Gare.
Mommaneff
May 24, 2012
We have owned five Hondas over the years, all purchased at Bryan. Most recently we worked with Reginer Thompson to buy a new 2012 CRV. We got a terrific deal and can't say enough about Reginer and all of the other people we worked with. Also, a big thanks to David Johnson, Gary Winebarger and Kevin. You are like a big family. And, you all made the tediousness of buying a care a fun experience. Thanks, Beny and Linda
operez
May 21, 2012
My Husband and I are extremely happy with the awesome service from Bryan Honda. Steve Leavell helped get us in our new car fast and easy. He was very patient with us and answered all of our questions. We brought our new car last week and till this day he still sends emails asking if we have any new questions and how we are enjoying our new car. Steve Leavell is a dedicated worker, dedicated to getting you into your new car. I would recommend if you are searching for a new car go to Bryan Honda and ask for Steve Leavell, he well give you exceptional service.
la.stewart
May 14, 2012
All I can say is AMAZING SERVICE!!!! I recently visited Bryan Honda and was blown away by their friendly service which led to a brand new 2012 Honda Accord! Kevin McGirt went above and beyond to assist me in finding the perfect car. He was very understanding and open to my situation and got me the best deal I had been offered in town. There is even a wonderful play area for the children to go and all the staff are very warm and receptive with the kids. Never did I get a cross look when my child got a little too excited and loud, just a smile! This is by far the best experience I have EVER had at any dealership and will recommend to everyone I know! Thank you Kevin! You've made both my son and me very happy and satisfied customers.
siobhan
Apr 30, 2012
My experience with Bryan Honda and in particular with Steve Leavell was great! I did a little research on line regarding local Honda dealerships, I knew which car I wanted and I just wanted to get some price comparisons starting out. Steve was prompt in giving me all the information I needed regarding price, including everything, what he called "out the door" price. Of the three dealers I approached he was the most helpful, offered the best deal and did not pressure me about the sale. He answered all emails and calls promptly including evenings and weekends, and I felt that he wanted me to have the best deal on the car I wanted. When it came time to pick it up, all I had to do was bring my insurance card and sign paperwork, everything was prepared and ready for me. I not only recommend Bryan Honda and Steve Leavell, I will most likely go there again for my next car, although Hondas being what they are, it will probably not be for many years!
rachaelrodriguez
Apr 17, 2012
I have bought several cars from Mr. Andy Gare. He is positive and calm, he never tries to talk you into anything. He just goes with the flow and helps when help is needed. I have even trusted Andy gare to order a car for me while I was overseas. He did a great job, did not add anything I did not want, and had the car waiting for me when I got home. Thank you Andy!!
Buyer15
Apr 17, 2012
I live in Raleigh and was in the market for a new car and thought Bryan Honda was offering a very good price so I took a chanec and drove down there. I dealt with Andy Gare and he was very professional and offered me exactly what we had talked about on the phone. The whole process was very simple and painless and I was very happy with my purchase and very happy with the job Mr. Gare did. I would definitely recommend this dealership to anyone looking for a car.
rwdrake2
Apr 16, 2012
I was treated with professionalism by all the employess I came into contact with - Clifford Oates the salesman, Brian the sales manager and Brian the accountant who explained the warranty options, etc. I was greeted upon entering the dealership, assigned a sales person who proceeded to show me the available Honda models in the general area of type I wished to buy. He then drove me and allowed me to drive the car of my choice (CRV), explaining all the "bells & whistles" on the car. Because I'm not electronically intelligent, he was very patient with me while doing this. In short, it was a pleasant experience with very capable and friendly people.
Mo Shay
Apr 7, 2012
We bought a 2012 Honda Accord from Bryan Honda and it is a great car. The service that was provided to us by Leonard McGrue and David Johnson was awesome. We got the best deal and came all the way from Raleigh to purchase the car. Leonard is an awesome salesman who is professional and really cares about his customers.. Thanks Leonard and David for a wonderful experience working with your dealership and we highly recommend you and Bryan Honda. - Mo and Brenda
2012 pilot
Apr 6, 2012
Just purchased a 2012 Pilot Touring from Steve Leavell...What a great experience! Bryan Honda beat everyone in the area on price. They were WAY under the sticker price and even beat our USAA certified price!! Still don't know how they can do it but I'm glad they do. Everyone we encountered at the dealership was so positive and upbeat but more importantly knowledgeable. Steve Leavell and David Johnson stayed late for us also making sure the deal was done and ensuring we had everything we needed. Including a great time and lots of laughs. Steve personally set up the install of our accessories the following day and they too were done in only two hours. They also provided a free rental while we waited. What a great experience all around. My wife and I have purchased many vehicles over the past 30 years, these guys are by far the best! There is no doubt they will soon be the "Big Gorilla" in sales for eastern NC! Thank you!!!John & Christie
civicdisaster
Apr 5, 2012
I bought a 2007 civic at Bryan Honda. It was fine the first two years--two recalls were taken care of easily except for the waste of my time. Problems Began! Because I received no notification about the rear control arm defect I and my very reputable mechanic tried to fix the noise in the rear end. After buying 5 new tires and getting 3 alignments it still wasn't fixed. I brought it to Bryan Honda and "ohhhh by the way there is a problem with the rear control arm", that is why I wasted $600.00!!! Ergh. So supposedly they fixed it BUT guess what the noise is baaaaack. I now have a lemon in my car window.
ksbreisch
Apr 2, 2012
I bought a 2003 Nissan 350 Z and it is a fantastic vehicle, The experience was AWESOME!!!!!!, Reginer Thompson was a great consultant and she helped me and made the process for me as EASY as POSSIBLE, I woud recommend Bryan Honda and of course Reginer Thompson is the person you want to help you.
cmb040404
Mar 14, 2012
I found my 2004 Nissan AT CARS.COM. I then contacted the dealership to find out more on the vehicle. I was directed to mr. Leonard Mcgrue who quickly answered all my questions. He left me a number and email as to where i could reach him with anymore questions. The dealership visit was a good experience. We stayed in contact throughout the week and my hour drive was well worth it. The vehicle was everything that i was wanting. Most people looking to buy a vehicle is really looking for a good sales person. Bryan Honda should be commended for their employees.
LeeBroussard
Mar 13, 2012
My wife and I had purchased a car previously from Bryan Honda (Reginer Thompson)with no problems at all so we decided to upgrade a bit and found another great car deal from Bryan Honda, Ms. Reginer was the sale rep we used for this purchase as well, in my opinion she really went above and beyond of what was required of her. Great deal great price and great warranty. I will definitely buy from there again.
moses4
Mar 10, 2012
Great transaction! Reginer was very knowledgable and helpful! If you are looking to buy a vehicle, I would definately recommend Bryan Honda and Reginer Thompson!
ahenrick
Mar 9, 2012
I worked with Kevin Mcgirt by phone and email over the course of a week in purchasing a 2012 Honda Odyssey. I had been referred to Bryan Honda and a competing dealership, but was immediately impressed in the details given by Kevin when he first contacted me. Bryan Honda provided a quote for the vehicle and broke down how he arrived at the number. Talking with him on the phone as we discussed options and trade in, he was always ready to provide an up to date number. After finalizing the details, Kevin delivered the vehicle to my home himself, paperwork in hand. Bryan Honda made the process painless, Kevin was extremely courteous and polite, no sales pressure at all. I highly recommend Kevin and the Bryan Honda sales team.
blessed27801
Feb 25, 2012
I found my 2008 HONDA CRV EX AT CARS.COM. I then contacted the dealership to find out more on the vehicle. I was directed to mr. Leonard Mcgrue who quickly answered all my questions in a timely manner. He left me a number and email as to where i could reach him with anymore questions. We stayed in contact throughout the week and my hour and a half drive was well worth it. The vehicle was everything that i wanted and the service was terrific!
sbryanhonda
Feb 24, 2012
No Nonsense, straightforward, quick sale with Reginer Thompson. I had shopped around and the only place that carried a Honda Accord in the color and features that I wanted was at Bryan Honda. I live in Cary, NC and called on a Friday evening at 7pm. We closed the deal over the phone in 5 minutes. Reginer had the best price and gave me options on financing to obtain the lowest cost. Picked up the car on Saturday. No pressure to add additional features/accessories when Reginer knew that we just wanted the base EX-L-NAVI. Would definitely drive down again to buy our next car for our Honda family....
JoeFH73
Feb 17, 2012
I did my purchase via the Consumer Reports build-your-own vehicle and then got some local quotes. Bryan Honda was the winner, and Steve was excellent to deal with, never pushy, etc. Great experience!
prgeek
Feb 13, 2012
What makes a Dealer great is its sales people. I can honestly say that Leonard McGrue meets that criteria. I hope sales managers take notice of this and stop just thinking about the sale and the numbers, they should look at customers as persons and not another sale.
Hurmen
Feb 8, 2012
Steve was awesome to deal with.gave us a great deal with no runaround. Beat our dealer in Wilmington by $1200. Second car bought here.
karsie10
Feb 8, 2012
everyone was very friendly and helpful i was working with many different people at one point or another but they were all willing to help me and my husband find the perfect car for me. no one pressured me into getting a car that i didn't like but helped me to find one that fit me. it was the best car buying experience i've had
spikejane76
Jan 24, 2012
I must say that as many times as I have experienced a pushy dealership and was very frustrated I must admit they were by far superior (job well done.) I met a very professional, courteous, and knowledgeable sales consultant, Reginer Thompson...well, I have to say I was impressed. Not only did she (& Brian Martin)get me a very pretty car with extras but sealed a great deal by lowering my interest rate, a better finance company, and a brand new 2012 Honda Civic EX. What put the icing on the cake is when she offered me lunch. I highly recommend Reginer Thompson and Brian Martin they far exceeded my expectation. God bless.
oshea_k
Jan 4, 2012
Courteous, professional and exceptionally efficient service. The honest and genuine approach to car sales was much appreciated. The process from start to finish was excellent and I'm very pleased with my new car. The dealership is professional and Steve Leavell is an outstanding salesman. Highly recommended!
Stephanie Robertson
Jan 3, 2012
We drove from Chapel Hill to Fayetteville to purchase a 2011 CRV-EX on the last day of Honda's 2011 special finance deal (0.9% -- can't beat that!). I checked several dealerships as the car I wanted seemed to be in short supply on short notice. I sent an email and IMMEDIATELY got a response back from Salesman Kevin McGirt at Bryan Honda. He supplied me with some helpful info but I wanted to check other dealers too. The local dealership would not give me a "rock bottom price" unless I "came in and talked to the sales manager." Another dealership replied to only my first email, and when I called back, they were sort of rude. So back to Kevin at Bryan Honda. Again, right on the ball, via email, he supplied me with info on the CRV I was looking for, all the prices (list price, his discount price, out-the-door price, what my monthly payments would be. Everything I needed to make a decision). We drove to Fayetteville the next morning(actually a nice drive through the country), and were very glad we did. Everyone was so nice at Bryan Honda. They already had the paperwork under way, so it was a very painless process. Wish they were closer, I would use their service department! Our financing was handled by David Johnson. Even though there was a slight glitch with my credit score, he secured the promised discounted financing from American Honda Finance Corp. Then, he actually took the time to go through my credit report with us and offer helpful tips on how to up my score -- no one has ever done that for me -- not even the banks!! He was pretty funny too :-) They weren't pushy at all -- just very helpful. Kevin was so polite and being a former Army Sargeant, he basically "spit shined" our new CRV before he would allow us to leave the lot. All on New Years Eve Day. A brand new beautiful Honda CRV is a great way to start the new year. I will always consider Bryan Honda in Fayetteville, even if it is a drive from our home town. They were just GREAT!!!!
Spacetracker
Dec 13, 2011
We searched a long time at other dealers, with many usual to bad experiences, before purchasing a 2007 Honda CRV from Bryan Honda. We will go to this dealer first from now on even though it is a two hour drive from our home. Steve Leavell sold us a nice vehicle, at a nice price, with an itemized cost up front, by answering all of our questions before the sale, and taking care of an intermittent problem after the sale. He treated us with respect and genuine friendliness. I believe this whole dealership cares about offering a good car at a good price and giving good service afterwards. They want repeat customers and they have just earned another one.
cmj913348
Dec 5, 2011
I recently bought a new 2012 Honda Pilot from Bryan Mclaurin at Bryan Honda. I couldn't have been more pleased. This is the eighth automobile we have bought from Bryan Pontiac, Cadillac, Honda over a period of nearly 20 Years. they include two Cadillac de Villes, one Catera and a 2008 SRX. We have also bought four Honda Pilots--two were 2004 models, one was a 2008 model and now the 2012. All performed well.We have always been treated fairly and professionally at the dealership. I was especially pleased this time with the service we received from Bryan McLaurin. He knows his products, is cheerful,professional and thorough in every way.Carl Jordan
Hilinda
Nov 28, 2011
I had a great experience purchasing my new 2012 Honda Accord LX-P with the help of Antonio Leavy...I give Antonio 10 star rating
pargolfr2003
Nov 21, 2011
Found a used vehicle on Bryan Honda's website. Called to inquire about it and spoke to Bryan McLaurin. I was on a tight schedule that day and was not able to make it to the dealership so Bryan brought the vehicle to me! It was a level of customer service not often seen in the Fayetteville area these days. He truly went above and beyond to make it as convenient for me as possible and we signed the deal right on the hood of the car. When I went into the dealership to finalize the paperwork David Johnson got me a better rate than I could've hoped for. I've bought more vehicles than I can count over the years and this was the easiest, most convenient and least stressful car buying experience I've had. Next time I'm in the market for a vehicle I'll look at Bryan Honda first.
Sondra Nobles
Nov 20, 2011
We were pleased to have such a friendly and professional salesperson to contact us after researching for a van on the internet. Mr. Leavell has taken extra time to make certain we understand and can operate all of the special features of our new van.Ther service department was prompt, as promissed, in installing the extra accessories we ordered for our van.
theels93
Nov 15, 2011
Buying our new honda accord went very well. We did some research and new what we wanted. Mr McLaurin our salesman was very helping showing us all of the features/accesories that the accord has. With his help he really made our mind up that we wanted the new 2012 Honda Accord Sedan. The sale went pretty quickly and I felt good when we left the dealership with our new car. The entire staff that we came in contact with were very friendly and helpful. Thanks!Sincerely,Patrick Turner
madison17
Nov 15, 2011
Reginer Thompson, should be the number one sales person at Bryan Honda, she goes above and beyond for all of her customers. This is the second time I have purchased a car from her and she has always been great. I would highly recommend her to anyone that is looking for a new or used car. Her customer service is the best.David Johnson, went above and beyond also to get my payments where I needed them. His customer service was OUTSTANDING!!!!!
jooycrojas
Nov 12, 2011
Mr. McGirt was AMAZING! Originally, I called about a used 2010 Acura TL. Mr. McGirt was the salesman that the receptionist forwarded me to. I asked a question about the Acura versus the Honda and he couldn't answer it immediately (it wasn't a normal question), but he searched and got me the answer I was looking for. I told him I wanted to know because I was trying to decide if we wanted to drive 30 miles to view his inventory. He offered doing paperwork over the phone and internet and then delivering the car. I was very impressed with his willingness to serve an unseen customer, so, my husband and I drove to Fayetteville. We looked at the Acura and drove it. We started asking more about the Honda Accord. We drove it too. Right then I changed my mind. I told Mr. McGirt of my situation at another dealer and he assured me that he and Bryan Honda did business differently. We went forward. We ran into a small issue, Mr. McGirt and the finance manager were SUPER! They worked hard to get us what we wanted and they did. Both of them are the reason we now have a 2012 Honda Accord and not a 2010 Acura TL. Many, many thanks to Bryan Honda of Fayetteville!!!
John Cook
Nov 1, 2011
I have bought two new cars from Bryan Honda in the past couple of years. Owen Widman was the salesman and David Johnson was the financial person for both sales. I cannot say enough about the professionalism and personal care my wife and I received from both of these gentlemen throughout the process. Both obviously know what they are doing and have the relational skills to give you confidence in your purchase and put you at ease at the same time. I have complete confidence in this dealership as a result and would recomment Bryan Honda to anyone who is looking for a new or used car. I have had nothing but pleasant experiences with the service department on numerous occasions as well.
gmparkin
Oct 31, 2011
I would highly recommend this dealer to buy a used car. I bought a 2007 CR-V EX-L. I drove from Durham because they price their used cars aggressively low, and the car I purchased was a great deal. Bryan was great to deal with, and he was kind enough to stay after closing time to save me an additional trip to Fayetteville. I figured that a used Honda being sold at a Honda dealership would be in very good shape, so I purchased the car without having my mechanic look at it. The next day, i drove it to my mechanic, and he said it was in great shape (as I expected). It was a great vehicle at a great price, and there was great customer service.I will say that they offered me a pretty low value on my trade-in, so I decided to sell it on my own. But one should expect that if a dealership sells used cars for very cheap, they must offer low trade-in values, or else they wouldn't make any money. So it wasn't that big of a deal. Overall, I give the experience an A+, and it was well worth the drive from the triangle.
JMASON6
Oct 31, 2011
I WOULD LIKE TO TAKE THIS OPPORTUNITY TO THANK kEVIN FOR HIS ATTENTIVENESS IN MAKING SURE HE SATISFIED ME, A CUSTOMER. YOU REALLY HAVE A DEDICATED EMPLOYEE AND THAT IS VERY RARE THESES DAYS.JEAN
mlcrandell
Oct 29, 2011
Bought a 2012 honda pilot at the end of September through the USAA car buying program. Kevin McGirt was our salesperson. He was easy to deal with and never pushy. We got a fair value on our trade and a great deal on the new pilot. It is a month later and i just purchased an accord today, using USAA prgram again. Dealt with Kevin again and had the same great experience as the last time. He got me a great deal and never hesitated to ensure I was happy. Kevin really does take care of the customer. I would definitely recommend Kevin to my family and friends for getting the best deal without the typical car sales pitch.
kimyer99
Oct 28, 2011
Kevin McGirt is the salesperson you want to deal with.Very understanding with what we wanted and not pushy at all.Bryan Honda makes it simple and fast to purchase and you leave from there wanting to tell everyone that they need to purchase a vehicle at the one and only place"Byran Honda". Thanks again Kevin McGirt and the next time we need a vehicle we will definitely look you up.I'm hanging on to my Honda Pilot though but my husband wants a Honda truch down the road.
effs90321
Oct 12, 2011
This is the second car we have purchased from Bryan Honda. As long as I am buying Hondas, I am going to come to Bryan Honda and work with Reginer Thompson. She is no-nonsense, customer oriented, and friendly. This is the way to buy a car.
ajrambert
Sep 10, 2011
The customer service I recieved from Mrs Thompson was excellent. It was like speaking to family and great customer service males you feel like that.
howardb57
Aug 27, 2011
I already had a price quote from USAA car buying service. Reginer Thompson was very helpful and responded to emails. She worked with us on trade in and we we able to test drive the vehicles we were interested in.
gordonlee
Aug 9, 2011
Be aware of the hidden cost!!!!!!!!!!I am from Vancouver Canada. I was looking for a Van at the east coast so I can take my family for an Across America tour. I found a Van on the Craigslist advertised by this dealer. I e-mailed Steve and he was responsive. After several e-mails talking about the details of this Van, all the sudden, they wanted $500 dollars more as "Customer Service Charge". I was very unhappy about this hidden cost. And Steve told me this "hidden cost" is "a standard that all dealers do". Also, he told me that they include this "Customer Serice Charge" in all the advertising, which is not true. I went back to the ads they put on the Craigslist and also checked other ads they put on autotrader.com and found no such information. This is very bad business practice and unethic. Everyone, please double check the hidden charge before you do business with this dealer!!!!
gabe.bundrick
Aug 1, 2011
Overall friendly service. Very upset that on 30 Jul 11 I looked at a 2008 Honda Odessey and was quoted a price by the sales manager of $25,900, I went home to think it over. When I returned on 1 Aug 11 at 10 am to purchase the vehicle, it was told to me that a mistake had been made and I would actually have to pay $27,900 if I wanted the vehicle, I left. I'd like to think people are mostly honest, and this was an honest mistake. However, this is a "mistake" that wasted my time and there were many opportunities to catch this mistake, at the very least when they realized the mistake, they could have called me to prevent me from driving back to the dealership, that is good service even if it is counterpreductive to selling cars. The car only books clean retail for $26,000 NADA, so I feel the quote of $25,900 was not a mistake. Based on this experience I would not recommend this dealership.
barbiexO22
Jul 29, 2011
My husband and I walked into the dealership not thinking we were going to walk out of there with a brand new 2011 honda accord, I loved the cutomer service that i got from kevin and david, they were so awesome and made my dreams come true, i would highly recommend them to anybody, they will work with you no matter what kind of situation you are in. Kudo's to Kevin & David!! <3
RHN
Jun 30, 2011
Saw an ad on craigslist they had placed for a used car I was interested in. I had the hardest time ever actually getting anyone on the phone. Once I did they were very rude and not helpful. I would never go here to buy a car.
Nancy Bass
Jun 2, 2011
I was interested in trading my car because it had no power locks,doors, or windows.I have always been a Honda fan.The sales woman was great she worked with me in trading my car.The service was fast and I wasn't there all day waiting to be approved.I successfully traded my car and drove away in a new 2011 Honda.I am truly satisfied with my new car,which is also better on gas than my previous car.
Ruizayas
May 30, 2011
The dealership overall is an 8 1/2 out of 10. The first time I went in i spoke with one of he male salesMen and his boss who is short and claims to be cuban if you are hispanic just to gain your trust. As a woman I was treated with respect, however I was being forced to give more information than desired. As soon as this sales man told his boss that I was a military wife and his rank was given, his boss kept pushing to gain information. The man did not make the sale not because he was not pushy enough as his boss would say, but because he was overly pushy. They were so pushy that without gathering enough information they wanted me to drive home with a vehicle so that I can think about it. Now this may be good business to some, but that is done so that you feel more obligated to buy. The next day I came in with my research well done was fortunate to work with Reginer, it wS a pleasure from the very start. I first asked her who her boss was because I did not want her the short "Cuban" to gain any commission from this transaction. Reginer has a different boss, so it made it even better. Her boss was very honey and neither of them were pushy, instead they were very informative because I had already done my home work and I knew that they were saying he truth. By the end of the night the transaction was made and we were all pleased. Reginer and her boss were very friendly,the quality of work was great, the customer service was great, the final price was great,and because of Reginer and her boss the overall experience was great(with weighing in the first experience with second brings it to the overall 8 1/2 out of 10. Without the first experience it would be a 10 out 10).Ask for Reginer if you are thinking of buying, you will be satisfied
marimac88
Apr 27, 2011
This is the first time I have purchased a vehicle and actually enjoyed the process. Nick answered my questions and was very responsive to my emails. His price could not be matched by any other dealership. Mr. Simpson was a pleasure to work with on the financing side and was able to get us a better rate than we received from our bank. Thanks guys for making our experience a positive one!
cbova
Mar 22, 2011
Bryan McLaurin was easy to deal with and answered all our questions. Not only was the price the most competitive in NC but he did what he said he was going to do and delivered our car in less than three hours. Other dealerships said they wouldn't honor their internet quote, but they did...with a smile and great service. This was the best car buying experience I've ever had. I highly recommend Bryan Honda.
rbolin
Mar 14, 2011
After visiting a couple of dealers and going through the hassel of getting a price and the salesmen running between you and the sales manager,we came home.That night i went online and builded the car that we wanted and requested 3 quotes.The next morning i received a quote from Bryan honda (the other two dealers did not respond)we got the best price that we were offered on the honda on line.We called,made a app: We met with Mr Nick Irish,i gave him the quate,drove the car,purchased the car and left happy.This was the best sales experience that i have ever had when buying a new car.
onnu2001
Mar 13, 2011
My search for a new Honda started several weeks ago. I searched several states and made several contacts in that time in search of the right car to suit me. After many offers from many dealers in 3 states, I made a last effort inquiry to a more local dealership that I had neglected to contact previously. Bryan Honda. Within minutes I received a phone call from Nick Irish in the internet department who passionately made the case for me to give them the opportunity to earn my business. Nick and Bryan Honda exceeded my expectations in all aspects. I received the best offer with the least amount of effort and also saved myself a 6 and 1/2 hour drive to another dealership out of state. The communication was exceptional and prompt and made the entire process extremely simple. Upon my arrival at the dealership I was pleased to see how knowledgable and passionate Nick was about the products he was selling. I was put to ease about the experience right away, and knew right away I had made the right decision. All doubts were washed away. The entire process took little to no time at all. In fact, the vast majority of time spent was admiring the car I had just purchased, and shooting the breeze about the products with Mr. Irish at the local gas station as I was receiving my complimentary fill up.This was my first new car purchase, and with the help of Nick and Bryan Honda, it turned out to be as satisfying and fulfilling as I had always hoped the purchase of a new car would be. I can't recommend these folks enough, and when the wife's turn to purchase comes, I look forward to visiting Nick and crew again.Sincerely,Chad Webb, Proud owner of a new 2011 Honda Accord EXL V6 Navi 6spd coupe!
sullivanme919
Mar 12, 2011
First time I have ever posted a review on something.By Far! my best and fastest car buying experience. My first email exchange with Nick Irish nailed the best price beating all other dealers by a mile. If you are buying a Honda in the Raleigh area, it's worth your while at $$$$ to go see Nick at Bryan Honda.
cfhaymore
Mar 7, 2011
I found the car I wanted on autotrader.com located at Bryan Honda. I emailed Bryan Honda and they got back with me quickly. I live 2.5hrs so everything was over email and phone. Kevin was extremely helpful and friendly. He answered all my questions and we were able to negotiate a price via phone. When I got there he had the car ready and cleaned up for me. We signed paper work and were ready to go. They even put a full tank of gas in my car. Thanks Kevin for all your time and hard work. I really appreciate it - I really love my car!Courtney H.Lewisville, NC
ramarao
Mar 6, 2011
I am really appreciating Kevins service. His service is awesome and extremely good. No one can expect better than that. From the moment I started interacting for my new car deal and till the end he showed his extreme customer satisfaction. He is very friendly and we are very much pleased with his friendly nature. I will definitely recommend my friends who are looking for purchasing of new cars. I can definitely say that Kenvin is a very good asset to Bryan Honda.James ,finance manager, also showed his extreme customer satisfaction. His service also great.
rcwroble
Feb 25, 2011
Kevin was very friendly and helpful. It was a pleasure to work with him, and I would recommend him for my family and friends anytime. My wife and I looked at a lot of vehicles, before deciding on the Honday CR-V, and Kevin was very knowledgeable and patient with us during this time. I enjoyed working with Kevin, and will definitely go back to Kevin and Bryant Honda next year when my other Honda vehicle lease is up.
juniorkang
Feb 22, 2011
Steve was great. Very straight forward with pricing and no gimmicks. He was willing to beat any other dealers offers, but the price right off the bat was cheaper then every other dealer. He also found the exact car we wanted in a matter of days, without trying to talk us into something else. The buying transaction went as planned, with no games associated which is exactly what I had in mind. If you want a great deal on a new Honda without the run around, I would highly suggest Steve.
crvc
Feb 21, 2011
I have not worked with Bryan Honda service yet but if it is as good as my recent buying experience it will be stellar.I traveled to Bryan Honda in Fayetteville, NC all the way from Raleigh, NC and it was worth the drive. The way that this dealer operates is how all dealers should model from. There is absolutely no pressure and you can take your time looking through their great selection of Hondas. My wife and I are very impressed with the feel this dealer has and gives. They were very accommodating to our young child that was there with us as well. Taking a test drive didn't require a lot of hassle and was offered before all the business end of a car purchase. Reginer Thompson was/is our sales person and she was fantastic. She is a very friendly, informed and efficient sales person. She knows her stuff when it comes to features each model has and knows the difference between trim levels. She was a joy to work with and asking for her when you come in would only be a benefit. The finance portion of the purchase went smoothly as well and I never felt like I was getting arm twisted.I would highly recommend Bryan Honda to anyone looking at a new vehicle.
gsr2is300
Feb 21, 2011
The 1.5 hour drive down to Fayetville from Raleigh, NC was well worth the time spent. Steve Leavall had our new Honda Accord ready to go when we arrived. There were no unexpected charges or fees when paying for the car. The price was the same as we negotiated over the phone. I highly recommend Bryan Honda and Steve Leavall. Call this dealership when looking for your next Honda in the Raleigh Durham area of North Carolina.
Butler4
Feb 18, 2011
After speaking with 2 sales associates by phone regarding a used truck sourced on the internet, we were graciously steered to Mr. Irish. My wife and I were very pleased with his demeanor and attentiveness and would recommend him to friends. He was both fair and business-like, and combined expertise and knowledge with a friendly attitude.
rppage
Feb 18, 2011
On the night of 17 February 2011 the motor in my minivan just threw a rod. Oil went every where. Went to the Honda dealer to help a friend get his car fixed. During my time there David Johnson over heard my conversation with my friend about my van and wanted to talk to me. I picked up my wife and we went in toalk with him. David had Nick come in and the both handled our situation with care. David made a lot of real good offers to us and let us make the decision on our own. Through the options they presented to us my wife drove off the lot with a 2011 Honda Civic. Which is the car she has wanted since I was in Haiti. So with their help today she has the car she has wanted. Thank you Nick and David for all your workand concern with our situation and advice.
persistentC
Feb 16, 2011
I was looking for a Honda CR-V and got some quotes from the internet, as well as looking in our local dealership in Cary, NC. While the dealer in Cary "claimed" they would match any price quote we got elsewhere, there were all sorts of "ifs,ands,and buts" when we asked for that price. On the otherhand, Steve offered me a great deal, there were no hidden surprises, everything was carried out smoothly, and he even took the time to BRING THE CAR TO ME IN CARY from Fayetteville! He was friendly, not pushy. He contacted my insurance agent and got the car on my policy, and had the car to me in less than 24 hours from when we agreed on the deal. Financing was arranged very easily, and all the paperwork was ready for me to sign when he arrived at my front door. I would DEFINITELY send my friends to buy a car from him!
CHAVIVANT
Feb 7, 2011
I AM VERY PLEASE WITH MR.STEVE LEAVEL. HE GAVE ME THE STRAIGHT ANSWER WHEN I DID ASK HIM FOR THE QUOTE,HE DID BREAKING DOWN ALL THE COSTS WHICH MAKE IT EASY FOE ME TO MAKE THE DECISION.I WOULD RECOMMEND ALL MY FRIEND AND MY FAMILY TO BUY THE CAR FROM HIM.
ChianneRaye
Feb 3, 2011
We were in a bind with our truck; obviously owed more than what it was worth. But we needed a bigger vehicle due to the additions in the family, so I contacted USAA and received several dealers to go to. Within 30 minutes of me going through USAA, Nick Irish from Bryan Honda was the first one to call me and discuss what we were looking for and how we may be able to accomplish it. We had about a 20 minutes conversation; but I can say, even though we didn't go down there until two weeks later, I only received emails from the other dealers. That to me meant that they did not want my business. So I called Nick and made an appointment to come and see him. I had all the documents that were needed for us to make the deal. But with us being so upside-down (as most people are these days) we couldn't afford to buy a new vehicle. My husband and I had talked about leasing previously; and it just so happens that that was probably the way we would get ahead again. Nick and Dave really worked hard to get something in place for us; didn't miss a stop. Even though we didn't get the top of the line we wanted, we got a van with all our needs (not our wants) -- and now have the space we needed and that was the goal. My husband's pride was taken back a little bit by getting rid of his truck, but he did what we had to do! I would definitely recommend Nick and the the Bryan Team...they did us good!
JamesTennant10
Jan 29, 2011
This was one of the best experiences I have had while shopping for and buying a new car. Everyone involved in the process was professional yet very friendly. The salesman answered all of our questions, and every detail about the buying process along the way. I would recommmend this dealer to others.
Martha Blackwell
Jan 25, 2011
I bought the car because of the salesman, Bryan McLaurin. He was just super nice, so courteous and helpful. He showed cars to me and test drove cars with me on a very cold day when the cars were all covered with snow. When I returned with my husband on Saturday, he showed us several more cars and drove with us most of the afternoon. He took all the time we needed. He showed us the Honda Accord V6 EX-L which I had not even considered originally and that was the car we chose. When I started looking for a new car, I thought I would have to visit a lot of dealerships and look for a long time. Thanks to Bryan McLaurin buying a new car was less of a hassle.
shakirah2011
Jan 18, 2011
At Bryan Honda, my new car purchase was the most memorable moment of car buying that I have ever experienced. My salesperson, Reginer Thompson, was knowledgeable and gave me the best advice and customer service. I would recommened anyone that is in need of a new vehicle or trade in to go to Bryan Honda!
tinar214
Jan 14, 2011
My experience with Bryan Honda of Fayetteville was EXCEPTIONAL. I submitted a request online and was contacted by an AWESOME saleperson by the name of Reginer Barker Thompson and from day one to the day of purchasing my vehicle she provided me with nothing but EXCELLENT Customer Service. She constantly stayed in contact with me answering all questions and concerns and provided me with quick and courteous service. She went above and beyond in getting me into my dream vehicle. I will ABSOLUTELY recommend Bryan Honda of Fayetteville to anyone I know that is interested in purchasing a vehicle and refer them to Reginer because I know she will give 150% of her time in assisting them with their purchase.
Koreyhome
Jan 13, 2011
I asked for a quote on line and I recieved a great price immediately. I asked for the paper work to be done ahead of time and when I arrived it was completed. My experience with Bryant was a great one and Nick was focused on saving me time and ensuring my experience was to my satisfaction.
WolfpackStang
Nov 29, 2010
I was recently in the market for a used car, and cruised around a lot of the dealerships in the Fayetteville area before landing at Bryan Honda. I was met in the lot by an associate (A manager, I believe), Tom Campbell. I explained what I was looking for, and he was more than helpful in helping me find the used car (a Ford Mustang as it were) that I ended up buying. The entire sales and finance team was fantastic, and very friendly. I will definitely give them my business in the future, and have already recommended my sister and a friend to them.
ivy
Apr 21, 2009
On 4/8/09 I purchased a CTS/traded in my 2002 Camry. Tom was aware and agreed that my newphew would purchase the Camry. When my newphew and I came to buy the Camry, Tom had sold it to an employee.I want this matter resolved. Tom was disrespectful!!!!
LeeBrown
Mar 24, 2009
I have dealt with Bryan Pontiac Cadillac Honda for years. I no longer live in Fayetteville, but still buy all my cars from them. When possible, I drive 3 hours to have them service my car. They have always been honest and pleasent to deal with. If anyone has a problem with this company, they should request to speak to the owners or the manager of the dealership. No company wants bad sales people and they need to hear any complaints directly from the customers. I think they would want to know. The owners are honest people.
swagger
Aug 1, 2008
I was looking at an expensive Cadillac XLR and considered an offer. What happened to me next was really unbelievable. From just being interested to a five hour game with the sales manager I bought the car under pressure. My wife and I were almost being held captive while the Sales Manager beat me into submission. WE bought the car long after dark and did not have a chance to inspect the underbody. As it turned out the car had front end damage and the dealership accused me of doing the damage. After a prolonged battle with the people at Bryan the job was completed and I left feeling taken. I'll never go back to Bryan again and have turned my business over to Clark Cadillac in Pinehurst.
sultan25
Jul 25, 2008
I went to look at a vehicle i saw posted on cars.com. I asked the salesman to unlock the vehicle. He went to the office and returned with the keys and a tag. I told him I was not interested in a test drive at that time as i had a meeting to go to, just wanted to look in the vehicle. He said that was fine, get in and he would pull the vehicle out of the line so i could look at it. I said ok, but again stated I was not interested. He proceeded to pull vehicle out of line-up and drive towards lot exit. For third time I told him I did not have time to take a test drive. He ignored me and kept driving. I demanded he stop vehicle, but he only did so at intersection to merge in to traffic. At this time I exited the vehicle (at the intersection). The salesman put the vehicle in reverse, drove back to line-up, and cursed me out as he did so.DO NOT DEAL WITH THIS DEALERSHIP
jusaballa23
May 13, 2008
I would not reccomend this Dealership to anyone. I was involved in a collision and thought the dealership would be the best place since I did have a Honda and the other insurance company was paying. They tried telling me that Owe them money for parts I never gave them permission to fix not related to the accident. When the telephone survey people called to rate the business I gave them 1's on everything and thats when all the headaches started. They gave me the run around when my car was going to be ready, didn't fix everything they were suppose to even though they still got paid from the other insurance company, the back end of my car is 2 different colors, and to top it all off when I came to pick my car up, My radio was missing and so were my chrome pedals. Their answer for that was it must have been stolen when it was at the tow yard. I seen it with my own eyes in there when I went to sign for them to work on my car. And to top that off, they had my car for over a month and it still looks like crap. The manager wasn't very friendly because I gave them a 1 on the telephone survey. I would not reccomend this dealership to anyone!!! They are money hungry and do a poor quality of work!!!
crudolf
Jan 26, 2008
Honestly, the first few times I visited Bryan Honda, I did not leave with a good feeling. The sales associates were pushy (she wanted me to leave my sleeping child in my car to test drive one of theirs) and one even lied to me. We had secured a price at $300 over invoice for a Honda Civic through our bank at another dealership in Durham, but decided to give Bryan one more shot, since they were local and it was getting late on a Saturday evening. We were greeted by the salesman, Joe Davis, who completely turned our opinion of Bryan Honda around. We did not know that the dealership was closing, and he never let us know that. He took his time to show us the car that we wanted. Although we had researched the car and knew that it was the Civic that we wanted, he demonstrated features that we were not aware of. He was very knowledgeable about the car, and even had us lock him in the trunk to demonstrate the release latch. It was a chilly night, and even though they were "closed", we never felt rushed. We told Mr. Davis about about secured price. He presented it to his manager and the price was accepted. Joe Davis took the time to go through the paperwork and handbooks with us, treating us with the utmost respect and courtesy. He personally followed us the gas station, where he filled our tank full of gas before he went home for the evening. I recommend Mr. Joe Davis if you go into Bryan Honda. He should be in charge of customer service and satisfaction at that dealership. Request him by name...you won't be sorry!
antoinette
Sep 11, 2007
I will NEVER recommend this dealership to anyone! Other than the my sales representative, David Collins, the other representatives I encountered ... Quincy and Lorenzo ... they were money hungry and frauds. I should have researced the establishment prior to visiting.
fr8bear
May 31, 2007
This is the second time I visited this dealership. The First time was about 5 yeas ago to purchase a new Pontiac Vibe, I left Frustrated and angry. I was driving thru the lot today and seen a great price on a Honda Ridgeline this time for $28495 original Price was $33670 so I decided to give them another chance. Everything went fine until it came to my trade in. I currently (and still) own a 2006 Hyundai Sonata LX. It has 19000 miles on it and in absolute mint condition. I asked them if they used Kelly Blue Book or NADA and they told me NADA. According to the NADA my car is worth $15340. They cam back and tried to offer me only $11800 and did something I have come to call Dealership Magic Math because only at a dealership dose this math make any since. After 2 hours of bickering they would not give me more for my car and actually upped the price of the Ridgeline by over $2000. I finally had enough of the cat and mouse game and demanded my keys, which at first they would not give me until I told them I would call the Police for False imprisonment and theft of my current car. Then they finally gave me my keys and I left feeling dirty. This Dealership is underhanded, uses low down dirty and absolutely slimy sales tactics designed to wear the buyer down and frustrate and confuse them until they really dont know what is going on anymore. They tell there Sales people to put together personal pictures and try and connect with the buyer on a deeper more personal level so you dont or cant say no to them. Then when your on your way out from all the frustration, the sales person gets all sad and asking you if they did something wrong and asking you if your leaving because you dont like them. Its never been about the sales person in both of my times at this dealership. Its always been the Sales Manager behind the scenes and hiding from the buyer without any direct contact that I have left. I would NEVER recommend this Dealership to anyone EVER!
ratliff2
Mar 14, 2007
i've had nothing but good service from bryan honda. i would recommend the dealership and there saff to anyone i run across who is actually looking for a car. when i visited bryan honda i was treated like family. also the service department was great i get my cadalliac service there as well. also for the customer below the cadalliac catera well it's not really a cadalliac that car was built over in germany and cadillac endorsed it only to find out those cars are no good so its not the dealership it's your car!
logsgm
Mar 6, 2007
I called and asked to have my Cadillac Catera towed to their dealership and Eddy said that they don't service Catera's anymore. So I brought it to another service provider. It cost me $482 and still was not running right. They said that only a Cadillac dealership can service the car. So I asked a friend about it and she told me to insist on getting it serviced at Bryan Cadillac. In this time since the first breakdown of the vehicle (which was repaired by Bryan just 6 months ago) over $1,000 in car rental fees. Eddy calls me this morning at 10 and says the car is ready for pickupand tells me the battery is dead. I told him I think there is more to it and asked to check some other things out. So he had it checked out. Now he's telling me it will cost $489.19 for repairs to the Catera. I am absolutely dumbfounded. I'm not trying to get free repairs, however some of this was just replaced in August or should have been. They have NEVER given me the car back where it was running at 100%.
Msferguson
Feb 26, 2007
I agree with the comment listed below the sales rep was quite "boogie" and for no reason. She made it seem as if she was doing me a favor. No thankyou I would rather drive the extra 10-20 miles and be treated with espect rather than a bother. Bryan Cadillac really need to check their standards.
zananoga
Jan 6, 2007
We just purchased a 2007 Honda Civic manual transmission from Bryan Honda. They offered us the best price for a vehicle that was very hard to locate. We drove from Cary, NC to pick it up. The salesman had everything ready for us as soon as we arrived. The car had just been cleaned and we took it for a test drive. It was great. They went out of their way to explain everthing to us. The dealer did everything they could to make us happy, including fixing a small interior blemish. We are very happy with our new car and we definetely recommend Bryan Honda.
oceptis
May 1, 2005
My experience was brief but I went to test drive a Civic Hybrid. I wanted some info on how it worked. The individual who supposedly wanted to sell this automobile did not know very much about the car. I found myself explaining the IMA " Integrated Motor Assist" to the salesperson. They didn't even know what the letters "IMA" meant. This may be only one person but in my mind it reflects the standard management accepts. They then made me wait 20 minutes to get forms for personal information after being repeatedly told I wasn't interested. It wasn't their persistence that bothered me but if you want it you better not make me wait. They were friendly through-out the visit, but I don't think this is negotiable and it really wasn't considered in my overall assessment. Bottomline: Know the product before pretending to care about the customer.
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