Wade Hilliard

26 de may. de 2016

Ford focus, great sales people, and help locate the vehicle wanted

John Stansell

25 de may. de 2016

As usual, the folks at Moses Lake were professional, efficient, and informative. I was under a bit of a time crunch and they got me out of here in plenty of time.

Barry Collins

17 de may. de 2016

Arrived early for appointment and you were able to get me in earlier, which I greatly appreciate!

Valued Customer Family Services Of Grant

16 de may. de 2016

The staff was very helpful. They fixed the truck and the problem that it was having with the air conditioning.

Kathleen Thornton

13 de may. de 2016

This was the easiest car purchase I've ever made. No hassles or heavy-handedness. I was treated very well start to finish. Thank you!

Merle Gibbens

6 de may. de 2016

The vehicle is 'new' ownership for me and I was interested in ascertaining the car's condition. Still in process of determining source of oil leak before dismantle of engine or other parts. Prudent process to minimize unnecessary repairs/replacement of parts.

Gloria Vorhies

4 de may. de 2016

Everyone was helpful and answered all my questions about detailing my car and to make another appointment and that you do have shuttle service if needed. Thanks for a great experience. Gloria R.O. Vorhies

Gman NW

28 de abr. de 2016

Staff is always very frindly and accommodating. Price is on par with any local shop that I have found (at least for oil changes) waiting room is clean and comfortable. This is my second oil change here and I will make it my regular oil change shop, I drive a fusion SE. Thanks Guys (and gals)

Colleen Mcpherson

17 de abr. de 2016

2015 Ford Focus. The manager was wonderful and very knowledgeable. The service department has always been very helpful and courteous!

Esgar Godoy

29 de mar. de 2016

Great customer service. Service was really helpful.

Greg Nedrow

21 de mar. de 2016

These guys always treat my wife and I right, good service and very reasonable time to complete them. Also always quick to respond to requests.

Reed Raymond

21 de mar. de 2016

I drive a lot for my work, my time is very important and limited to deal with trading off my truck every 3 years or so. Abel and Jason worked with me via email and phone to make my transition in to my new f150 flawless and timely. Thank you guys for working with my hectic schedule.

Valued Customer Schwab Farms Inc

22 de feb. de 2016

Ford 150They were very helpful And friendly 000000000000000000.

Alyssa Bakes

18 de feb. de 2016

I purchased a dodge magnum. All ford wants to do is oil changes. Anything else they want me to go to dodge even though I purchased extended warranty with ford. If you don't want to service dodges then don't offer warranties on them.

Randy Koon

2 de feb. de 2016

The staff was great and understands the value in a good service department!

Chris Massey

31 de ene. de 2016

Refreshing to have knowlegable help. Great experience.

Jeneroso Garza JR

31 de ene. de 2016

It was a great experience. Gabriel Garza was my salesman and he was very friendly and helpfull. Great job. ??. It doesn't happen everyday that you have a great experience in buying a car. Thank you!!!

Jose Hernandez

28 de ene. de 2016

We bought Ford F-150 from bud clary and the staff was very helpful and they answered all of our questions and we are 110% satisfied with our experience with bud clary??

Jan Wahl

25 de ene. de 2016

The service was great this time. Thanks for bringing me back to work so I wasn't late from lunch.

Valued Customer Safelite Auto Glass

16 de ene. de 2016

The service dept is top notice and did an excellent job getting my work van in and serviced right away. Thank you for an excellent job well done!!!

Anna Couture

15 de ene. de 2016

Staff are friendly, efficient and fast. I am so glad I bought my car at Bud Clary in Moses Lake. Thank you for the great service.

Donald Morin

12 de ene. de 2016

Every one was extreamlay friendly and helpful. will be back.

Irvin Howe

4 de ene. de 2016

I have a 2015 Taurus that I have Had a lot of fuel pump problems with, Moses Lake Ford has done a good job fixing it. I am getting tired of going through the process of getting it fixed.I live 30 miles from Moses Lake,so it involves a trip over for diagnosis then another day for service and after three times it gets a little irritating.

Marcy Evenson

30 de dic. de 2015

I really appreciate Cindy's help in the service department. She was really informative in helping me navigate though an issue I'd never dealt with before.

Eduardo Aguilar

24 de dic. de 2015

Service to my 2013 F 150 was fast and very good, thanks to the service staff.

Katrina Sparbel

22 de dic. de 2015

I got a Ford Focus. I had a trade with a lien against it and the staff was really nice, friendly and what I would expect. I have a previous bad experience with a local dealer and I was happy to come over and find out I do not need to worry about anything. Which is what I wanted.

Danny Myers

21 de dic. de 2015

There was no coffee. The T.V. was way too loud. WIFI didn't connect well.

Robert Olson

19 de dic. de 2015

cleaned inside windows and floor thanks, as they were very dirty

Kevin Snyder

19 de dic. de 2015

Jake Freeman was excellent. Best salesman I've had. Sold me a can over the phone, paid, and delivered right to my door. Thank you Jake!Kevin SnyderContinental Carpet Cleaning and Restoration

Allen Boger

19 de dic. de 2015

They changed the oil in my Ford F150 and did a good job at a reasonable price

William Witthuhn

18 de dic. de 2015

Gaberial and the guy's at Moses Lake Ford sure went the extra mile on our recent purchase! I recommend that anybody looking to buy a new vehicle or used one,check with our local Ford Dealership. I'm sure you will agree it is a great experience

Ernestina Alvarez De Lucio

2 de dic. de 2015

I bought an used Acadia 2007 looks great but no one tell us that the back door does not work properly , I discovery that after purchased it. Now I have to pay for fix it.

Michelle Dodgen

30 de nov. de 2015

I had an oil change and they attempted to sync my winter tires. One sensor was bad on one tire they didn't tell me which one though. I loved that my car was washed, great addition to the service. Thanks.

Michelle Lopez

28 de nov. de 2015

What I liked about Bud Clary was their persistence. I had reached out to a couple of other dealerships and I didnt get the attention I needed from them. Kayla gave me her personal cell which I really liked and set up a meeting the next day after work hours. The first vehicle didn't work out for me price wise but they already had one on mind that was similar which I actually liked a lot more especially since it was in my price range. They weren't pushy, respected where I wanted to keep my monthly payments and appraised my trade in while I was test driving. The finance person ended up getting me a great deal when it came time to finance. Overall I would go again and recommend to others. The only drawbacks? They could use an area for kids to wait, maybe make it more warm and cozy. Also when they checked out my trade in they weren't careful about putting things back the way they were and some things got stuck and I just ended up leaving them behind (messy car problems). I think they could have gone down on the price especially after checking out the Kelly blue book, and the finance manager really tried to push the extras which I was not interested in at all. Also I noticed both vehicles I test drove were only a quarter tank full, a full tank would have been a nice thank you especially in the freezing temps. Overall I liked them, they were all friendly and helpful. Nice not to have to travel out of town as well and keep it local. Love my vehicle as well

Roman Varyvoda

28 de nov. de 2015

Pleasant customer service. Couldn't loosen the lug nuts on my tires to rotate the tires.

Philip Mosher

28 de nov. de 2015

Your service department was professional, courteous and timely. I drove from Wenatchee because the dealership here there serviec department is in a shambles. Thanks very much for the service and I have already recommended your dealership to others for there service needs.

Janine Spurrier

28 de nov. de 2015

I purchased the 3 oil changes, 3 car washers, 3 tire rotation for 100. And purchased 4 new tires. I used my oil change at same time I got tires. But my car was still dirty when I picked it back up. Little disappointed

Jeremy Isom

26 de nov. de 2015

Very friendly service department and crew, keep up the great work

Glenda Hartzell

23 de nov. de 2015

I purchase a 2011 Nissan Frontier from the Pioneer store in Moses Lake November 15th. The staff was extremely helpful, didn't push and allowed me time to think over the purchase. Kayla and her sister were pleasant to work with; they knew the answers to my questions and perceptive on my feelings. It is hard to find a car dealership that will work with women without being patronizing, domineering or pushy. It is refreshing to know that we did not have to go out of town to find such service. Thank you!p.s. My daughter and I did get to go up to the mountains and try out the 4-wheel drive in the snow! Such a blast!

Lavonne Howton

22 de nov. de 2015

There were very nice . The service person came out and set up my Bluetooth for me on my car . That as nice .

Bill Crawford

11 de nov. de 2015

Pleasant greeting, prompt service, modern facility. Car wash a plus!!!

Barbara Poff

7 de nov. de 2015

Upon arrival I was greeted at my car & asked what I was there for. Advised them to finish a recall. All were very friendly & helpful

Connie Colvin

2 de nov. de 2015

2012 ford Taurus love the car the staff was great will buy there again

Jack Krumm

28 de oct. de 2015

service was as good as I thought it should be. waiting area was clean and comfortable

Betty Homesley

23 de oct. de 2015

Fast, friendly, service. Sadie is a very lovely young lady back in your service department.

Dianna Smith

21 de oct. de 2015

I brought my vehicle in for an oil change and was treated personally and professionally.

Anytime Carpet Cleaning

16 de oct. de 2015

From the moment I got there Brandon and Stacie are very helpful the best service in ever had

John Redmon

9 de oct. de 2015

Great service! Will defintley be back. Repair completed on time & price quoted was correct.

Jeremy Carrigan

24 de sep. de 2015

I purchased a F250 Lariat. Abel Guerra was absolutely amazing. He was helpful with everything from the paperwork to the technical abilities and set-up of the vehicle.

Jan Wahl

22 de sep. de 2015

The staff is very friendly and nice. I had my tires rotated. I got my oil changed a while back and they rotated my tires and I had ask them not to do so. So I was bringing my vehicle back to get the tires rotated back. They need to be more careful on wiping the windows of the vehicle after washing. My windows were so streaked it was awful. Although I do appreciate them washing the vehicle for me.

Michael Stevens

18 de sep. de 2015

I purchased a new 2015 F-250, 3 weeks and 840 miles later it was in the shop. not a great way to start a new purchase. Cindi (the service writer) took great care of me during the 3 weeks it was going to be in the shop. The parts to fix my new truck were almost a month out on back order. Cindi and Jake F.(the sales man) had great comunication with we and rented me a car to drive. I had a camping trip planned and Cindi rented a truck for me to pull my trailer with so my plans were not disrupted at all.. Moses lake ford did an AWESOME job in dealing with this. The parts arvied a week early and they rushed to get me back into my new truck. I want to thank them for going above and beyond. I have always been a dodge guy and the day my truck broke i really regreted buying a Ford. After Cindi and Jake took care of me I an very happy to know that customer service is alive and well at Moses Lake Ford.. You have a new customer for LIFE. Keep up the great work and thank you for all you do!Michael Stevens

Tami Merkle

17 de sep. de 2015

Great service! Remodel turned out very nice! Love that you get a complimentary car wash!

Penny Graham

16 de sep. de 2015

Traded in a 2013 Honda Pilot for a 2010 Ford Escape. Described to Gabriel what we were looking for and he got right on it. No pressure but very helpful and accommodating.I felt like all of the staff was extremely polite and gave excellent expedient service. I would also like to mention Rudy and Kelsy who also helped us. I don't know who did the detailing on this car but it was excellent!I have bought bought 6 cars over the years from this local dealership,2 of them used and the rest brand new. I am a very satisfied customer!

Jon Schminky

16 de sep. de 2015

The young lady that took care of the paperwork was very friendly and courteous. I will however not be taking advantage of the free car wash. My truck had spots all over it and my drivers side window, the window on the door behind my door and my left hand side back slider were damaged by the car wash machine (scratches and gouges I believe from whatever rotating devices may have touched my windows). I will point this out to you if you like. Other than this it was a really good experience.

Ben Kaufman

15 de sep. de 2015

The dealership needs to understand that THEY DO NOT SCHEDULE THE APPOINTMENTS WITHOUT APPROVAL FROM THE CUSTOMER! Even if they "prefer" to perform the particular service within the first 30 days from sale, their preference may not necessarily work for the customer.

Cindy Elder

15 de sep. de 2015

My Ford was in for an oil change and recall work done. All was done just fine. But it would be nice if they turned my lights back on to auto and turned the radio back to the setting it was on. Other wise great service.

my friends autosales

4 de sep. de 2015

Took our car to gt a set of keys done had a grest service nd good communication will be takin more of our cars to bud clarys ford everyone ws really helpfull thank u

Katanik Jackie

31 de ago. de 2015

The team was great!!! Thank you! The team was great!!! Thank you!

Johnny

25 de ago. de 2015

Had my Escape serviced and it was less than what I was quoted by another local repair shop. Greatly appreciated the honesty and how fast I got in and out.

Mark

25 de ago. de 2015

Came in to get my 2010 F-150 serviced. Walked around lot and took a 2015 for a test drive. These guys offered me a great price for trade and worked a deal with payments to fit my budget. Drove home with a brand new Ford F-150. Process was simple and the staff was great.

LJ

22 de ago. de 2015

The staff was very helpful and made sure I was set on what I needed done and did an excellent job expediting the process. I was very pleased with the level of customer service that this team delivered and am very pleased to be a returning customer for all future oil changes. The only complaint (not a big one) Is the ability to get through the main telephone line. I ended up driving down and setting up an appointment face to face as I was unable to get through to service as no one answered on several occasions.

Michael Stevens

17 de ago. de 2015

Jake Freeman was outstanding. Very knowledgeable in all aspects of the 2015 Ford f-250. The whole team did a great job. Very plesant Truck buying experiance.

Valued Customer Ari

10 de ago. de 2015

I appreciated the straight forward approach to pricing and availability. Communication could have been a little more timely but caused no issues.

Kathleen Tritle

3 de ago. de 2015

Service was Great .. I'm a repeat customer.. I bought a 2015 Ford Escape .... I'm Very happy with everything from start to finish . Thank you Bud Clary staff.

Brandon Torgerson

3 de ago. de 2015

My wife and I bought a new f350 lariat. The staff at the Moses lake bud clary was extremely helpful finding the truck we wanted and were not pushy at all which is very hard to find at a dealership and I have walked out of a few because I didn't like the salesmans pushy attitudes,but these guys were great to deal with. I will definitely deal with them again and recommend other people to as well. They also followed up after we received the truck to make sure we were complete happy with it.

Joshua Roberts

30 de jul. de 2015

Our experience was wonderful. It was hassle free and the staff was very friendly.

Gloria Vorhies

29 de jul. de 2015

My salesman was very nice and helpful, Thank you and Thanks to the whole team working on a better deal for me. Yes, it was good experience and I love my Edge. Thank you Gloria VorhiesI will stop in for the codes for the door soon.

Jim Davis

26 de jul. de 2015

You did the job that I wanted you to do and gave me tips on what else needed to be done plus gave me a ride home when I dropped my truck off and picked me up when it was done. Guess you can't ask for more than that.

Danny Myers

22 de jul. de 2015

For the third time in three years, my Lug Nut KEY has turned up missing. I can only blame myself for not ensuring it is there after receiving service, However each time it has turned up missing, IT is after getting it serviced at a FORD Dealership. Not a pleasant feeling driving around knowing I can't change a flat if I had one due to a missing key. 2012 FORD Expedition Limited, Very helpful pleasant staff. Even so, I am not happy about the Missing Lug Nut Key!

Jody Swanson

2 de jul. de 2015

We purchased a 2014 Ford Mustang & were pleased with the service. All staff were courteous, friendly and easy to work with. The manager was expecially helpful, making us feel comfortable while we awaited the loan paperwork to be drawn up. He was willing to work with us on the price of the vehicle, making the purchase possible.

Jacob Friend

29 de jun. de 2015

I bought a 2015 Ford Mustang GT. The service was good. Most of everything I needed to know they told me. The staff was ok. I felt like they didn't treat me as a normal customer because of my age.

Randy

18 de jun. de 2015

Bought an F150 from Bud Clary. Have brought it in for regular service and the experience has been great. Really good people and excellent service.highly recommended.

jbergstrom

9 de ene. de 2014

I came into Bud Clary Ford of Moses Lakeunsure of what I needed for my growing family. I was greeted by Jacob, who was very friendly and knowledgeable.We sat down, and I described my situation of not having much money but needing something reliable and big enough tocomfortably accomadate my wife and three kids.I hadn't even thought about a certified pre-owned carand ended up saving money and getting a vehicle with all the space and warranty I needed.Buisness was quick and efficient and I even got my first oil change schedueled no hastle.These guys don't treat you like a customer.they treat you like a person,and I would highly recommend them to anyone looking for a vehicle,even if your unsure of what.