Used Cars for Sale at Butler Chevrolet in Macon, GA

Vickey Scott

Sep 21, 2021

Amazing customer service from the minute I talked to the front office person to everyone else that was involved in me buying my trailblazer. It was well worth driving over 2 hours to buy my car from butler Chevrolet. The only down fall I wished they were closer for all my needs when it’s time for my oil changes. 😊

Jonyetta Beloney

Jul 23, 2021

If you have a bad experience they'll definitely call back to rectify the situation. This was my issue. I wasn't satisfied at 1st but in the end the service team came through. 07/22....I had a scheduled appointment and put in the comments the services I wanted when I made the appointment. I received a text asking me to confirm that I would be there the next day for my scheduled appointment. I took off work to make sure I would be there and on time only to arrive and be told there was no one there to provide the service and to come back almost a week later. I have a horrible experience every time I try to get services from this place and they always promise you a better experience next time. No thank you. Please work on treating your customers like they matter when they’re trying to support your business instead of inconveniencing them. You’re asking for the type of services you need when you schedule online. It would be nice if you read it and notify the customer in advance if you’re not able to provide the services. And the last supposedly manager I spoke with when I called was trying to compare the restaurant business to my experience by saying when you go out to eat how you have to wait a long time because they’re short staffed.....uummm....that has nothing to do with me. Tell her to come up with another script!

Lori Wall

Sep 15, 2021

We brought our Chevy truck in for a diagnostics test. We made an appointment for Saturday 11:30. They said they close at 2:00 and we could pick up truck before service department closed. We pick up truck, but no test was performed. We then re-scheduled for Tuesday. They instructed us to drop off truck in morning and they would perform test. We dropped off truck at 7:15 AM, filled out the envelope, inserted key in envelope and dropped in the designated box. We called in early afternoon, was put on hold for an extremely long time, was forwarded to Butler Toyota, then forwarded back to Butler Chevy, and finally spoke to service department and was told that they didn't know truck was there! What?! You make appointments, don't check your drop box and then tell you did not know the truck was there?! Phillip in the service department told us they would do test the next day. No! We made two (2) appointments and at neither time did the test get performed! Why would I inconvenience people another time, not knowing that the test would be done. Absolutely the worst! Griffin tried to make excuses but again, I would think it would be protocol to check your drop box daily! Griffin actually said that the drop box is not where you drop you keys, you should drop your keys in the mail slot. Why would I do that when the instructions state to put in drop box. Service, what a joke!

Traci Artman

Aug 23, 2021

My Equinox needed to be towed in as it wouldn’t start, even after being jumped. Britany was most helpful, very professional, and efficient. It was found that the battery was shot, so it was replaced. I am most appreciative of the military discount you gave me! Thank you so much…I am new to Macon, and will be using Butler Chevrolet for my service needs:)

Abby Church

Feb 17, 2021

I know the way we buy vehicles is changing but buying from Butler Chevrolet is like buying from your hometown dealer!! We were looking for a 2021 Tahoe LT specific options for our daughter. Quinn was our representative and she was AWESOME!!! Butler Chevrolet made every attempt to work with us and make the deal work! Our daughter was completely surprised and we are ever grateful to Quinn and the others that made our purchase come to fruition! THANK YOU, BUTLER CHEVROLET!!