Used Cars for Sale at Button Chrysler Dodge Jeep RAM in Kokomo, IN

Dave Lauderbaugh

Sep 18, 2021

Took our 2020 Jeep Grand Cherokee to get an oil change at approximately 9:30 am Saturday 9/18 but opted for more service. Left vehicle and was told 2 1/2-3 hours and checked phone numbers and went home. Waited for a call until around 1 pm. Didn’t get one so I called and was told to leave a message for the service department and I would be called back. Never happened. So at 2 pm, my wife and I go to Button and there sits our Jeep among the already serviced vehicles. I walked in and said I was there to get our car and asked why I had not been called. I was informed by David that he texted us at 12:06. Upon checking my wife’s phone, there was no such text. Long story short, if you say you are going to call then CALL ME! Do not send or pretend to send a text! On a side note, the porter who greeted me, Lori, was extremely pleasant and nice. She was the best part of the visit!

Charlie Nunnally

Jun 10, 2021

We have gotten all of our cars from here. The sales team as well as the maintenance department are outstanding! I even get my work vehicle maintained here. They are always friendly, quick, and very knowledgeable about their services. Plus you don't have to wait, they take you home and pick you up, if need be.

Heather Eden

Aug 26, 2021

I'm extremely upset! I took my jeep liberty in the other day to have an oil leak fixed that had been estimated months earlier, but they no longer had me in the system. Just wanted my leak fixed to get it through the winter, and instead I got a 2000 dollar estimate and was told my jeep had tons more problems and then nothing was fixed because instead of them taking money to fix a simple leak, they decide to swindle me into thinking my jeep was on its last leg, then they give it back to me knowing it could be dangerous to drive, but nothing could be further from the truth, it is running fine and I've had no problems with it. Next time, be truthful with your customers.

John Jones

Aug 31, 2021

Spoke to Zack Ashley in parts and when it comes to laziness he’s the guy. Doesn’t know how to look up the correct part even when you have a part number, doesn’t know how to bill it out, doesn’t know how to call when the part is in, and when I came to pick it up it was the wrong price and he didn’t try to learn to issue a refund. He just had a rude and lazy attitude, I’m not recommending any of my co workers nor friends to come to this dealership.

Thomas Barwick

May 16, 2021

Great experience. Didn't mess around with trying to force me to buy addon packages. Car is great. Great price. They filled up the tank! Katie M was great.