Used Cars for Sale at Byerly Nissan in Louisville, KY

Happy Titan

Nov 4, 2016

Chris worked hard to get me the best deal possible. He was very professional and knew all about the truck I purchased. Brought the New Titan from him he stayed late to show me how the truck worked.

Jodilynncox

Nov 2, 2016

I came in to find out my options for getting it from under a lease I put too many miles. Christ Trusty met me at the door and helped me run through as many options as I could to get myself on track. I ended up walking away with the most amazing purchase ever, a 2016 Nissan Murano! All the bells and whistles I have been wanting! Thank you Chris and the rest of the Byerly crew!

CharlieCorona

Nov 1, 2016

Bought new Nissan from Denny Onstott. Had excellent experience, fair trade-in allowance, and sizable Nissam sales incentive. Drove from Evansville, IN to buy the car at Byerly Nissan-Louisville. 2 days in=all is well. Would recommend Denny & Byerly to anyone looking to buy a Nissan.

KimandKev

Oct 25, 2016

Chris Trusty and Byerly Nissan worked with us to purchase 2 new vehicles. The best thing about our experience is that we didn't have to go back and forth for hours on end trying to make a deal. We thought we were treated fairly, kindly, and quickly to obtain our deals. We would highly recommend seeking out Chris if you are in the market for a new vehicle. There is a sign in the lobby that says Byerly aims to exceed your expectations and I can say they did that for us!! Thanks Chris and Byerly!

Pamelajines

Oct 16, 2016

In life sometimes things are difficult in just trying to get the right needs. Thank God for Byerly they are truly Gods helpers, Danny and everyone was just too awesome they have a great since of unity and teamwork words cannot express the joy I recieved today I give God the glory honor and praise, this buissness will continue to be a huge success in Jesus name Amen.

Gerene

Oct 14, 2016

Was just looking, Sylvia found the truck I was looking for and at the price I needed. Service was prompt and efficient. So much so we bought a new Nissan Versa to go with the new Frontier truck.

JennG

Oct 14, 2016

Very helpful. Dow to earth and honest! Answered all our questions and exceeded our expectations!We would highly recommend Byerly Nissan/Ford to anyone. We have purchased both Fords and Nissans from this dealership and would go nowhere else!

Theseligmans

Oct 5, 2016

Abraham is a new salesman, but he was wonderful, the manager was also great and easy to deal with. Overall great experience. Very satisfied. Would come back again.

Happy customer

Oct 4, 2016

It was a great experience. I hate to shop for new vehicles but Abraham made it an easy and fun day. I will definitely send my friends and family to Byerly Nissan

delenak

Oct 2, 2016

I just bought a 2016 Murano from Byerly Nissan.It is my second purchase from Byerly- I bought 2013 Murano in December 2013.I saw an add for the Zero % financing & thought it might be time for a new Murano.I stopped by Saturday to look- took a test drive and was really impressed with all the new safety features & navigation on the 2016. I was not ready to buy right away- I needed to give it some serious consideration, so I went home & returned on Wednesday to buy my car I had an excellent Saleman - Denny Onstott.He was very patient with me & was not pushy.He was very knowledgeable about the vehicle & helpful. Very positive experience. That is why I am a repeat customer!!

Temmons

Oct 1, 2016

Everyone went out of their way to make us happy. Silvia worked very well with us to find the color we wanted and helped to get us a really great deal. I would recommend Byerly Nissan to my friends and family.

jermo71

Sep 29, 2016

I really dislike the car buying experience, but this one was a very positive one. The team was extremely professional. The Byerly team met and beat other dealer prices within 100 miles up front. I would buy there again.

Nissan Rogue

Sep 17, 2016

As a first time Nissan buyer my experience at Byerly Nissan dealership was very informant. My salesman was very helpful and took time to answer all my questions that I had about buying my new car. The other staff members that I had contact with were also very helpful too. I told my family and friends what a great experience I had buying my Nissan Rouge. I will recommend this dealership to people I know.

igotanewmaxima

Sep 12, 2016

I recently bought a new Maxima. Chris Trusty and other staff were very helpful to me throughout the entire process. I would recommend this dealership to others!

prslone75

Sep 6, 2016

My first experience with Byerly will likely not be my last. Great customer service and I love my new Armada. I'd recommend them to anyone.

RT

Aug 31, 2016

This process was very easy with zero pressure to buy. They worked hard to find the vehicle I wanted. All staff were friendly. No one tried to talk me into a vehicle I really did not want. I came away with exactly the vehicle I wanted.

Sarah1993

Aug 31, 2016

Very happy with my new Rogue. We are repeat customers of Byerly and recommend the dealership to our family and friends. No high pressure sales. I knew exactly what features I wanted on my Rogue and they had it on the lot. Abraham has been in touch several times following up making sure I was satisfied with my purchase. Thanks again Abraham Romero and sales manager Patrick Williams.

Blue_mm

Aug 26, 2016

After shopping around the internet for a couple of months with only a few dealerships getting back to me.I felt comfortable with Chris trusty he didn't force another vehicle on me to get a better commission I highly recommend seeing him for any car deal

Kathy Johnson

Aug 24, 2016

Abraham was very patient with me explained vital information about the cars customer service was 10+ Abraham called me and followed up on how my car was doing.

Love

Aug 19, 2016

We had a great experience at Byerly buying our new car. Bob was a great salesman and made everything go smoothly. He walked us through everyting with our new car. We will always go back to byerly.

YaYaLady

Aug 19, 2016

This is our 8th Nissan with Byerly. They have always put the customer first. They care about their customers, and there service. I was put at ease looking for a car.

DAVID RAMSEY

Aug 13, 2016

This was the easiest car buying experience I have ever had. The staff was attentive to me and polite and patient. They where able to address all my concerns.

clppp

Aug 12, 2016

After car shopping around the area for several months I wasn't in a hurry to buy a vehicle until I found the absolute perfect one for me. All other dealerships I visited stereotyped me and tried to upsell me on certain vehicles and deals even though I clearly expressed what I was interested in and what I was not. Denny at Byerly did nothing of the sort. He was patient and understanding of my apprehension to make this purchase but he stuck with me and I'm extremely glad he did. I love my new car and expect to return to Byerly down the line when it's time for another new car!

Pleased

Aug 10, 2016

My husband and I visited Byerly Nissan knowing what we wanted. Our plan was to buy a 2016 Altima as we had studied online where to go and the cost. When we met Sylvia and told her our expectations, she immediately took us to a Brand New 2015 Altima with less than 50 miles on it. It had all the bells and whistles that we were looking for in a 2016 but we got it at a very much reduced rate since it was a 2015. Sylvia was very kind, patient and helpful. Anyone that is truly looking out for the good of others is a saint in my book!!! thank you Sylvia--your kindness will take you to the highest mountain!!

DENNYM

Aug 8, 2016

This was a great car buying experience, Thanks to Toriano. My wife knew what car she wanted and Toriano made every step of the purchase easy to deal with .He was professional and very knowledgeable .Everyone, through the process, were very helpful and friendly. We will recommend others to Byerly, and Toriano, if they ask about our car purchasing experience.

Belinda Stark

Aug 6, 2016

My husband and I have always hated the experience of buying a car and we were truly dreading it when the need recently arose. How pleasantly surprised we were to find that there is a dealership and a salesperson ( Denny Onstott ) who work to make the experience enjoyable. Denny was friendly, helpful and very low pressure. Our purchase involved little to no stress. We came away with a beautiful new car and the feeling that we actually got a fair deal. Thank-you, Denny and Byerly Nissan. We will most definitely be returning when we are in the market for another vehicle.

daniklein6

Aug 6, 2016

I originally found this dealer online due to their low prices. I put in a request for one of the Sentra's just to check on it due to how much I owed on my current car. Denny called me and was such a great help in setting up a time to test drive and chat about finances. I actually ended up walking away with the car I wanted because and Trish did such a great job in getting the payment in the range I needed. Super thankful for both of them!!

diana13nicole

Jul 27, 2016

Extremely grateful purchase. In addition, the seller's service was excellent. The dealer could make a good deal with the bank and me. I'm fine thankful and happy with my BMW X3.

Carla & Chad C.

Jul 12, 2016

We came to Byerly Nissan because it is a TrueCar dealer, and we were extremely pleased with the experience from beginning to end. Chris Trusty was a great salesman; he was never pushy, he answered all of our questions and he let us take the car out for a test drive by ourselves. Our final agreed-upon price was just where TrueCar said it should be. And Finance Manager Trisha Brown thoroughly explained the leasing process, which was new to us. I would absolutely recommend Byerly Nissan to anyone looking to buy or lease a new vehicle.

Jennifer & Shawn C

Jul 9, 2016

My Husband & I went to look at a specific vehicle that turned out to be not for us. But with the help of Denny Onstott we found a great vehicle. The Team at Byerly was warm, welcoming and willing to help us out and get us to where we wanted to be. We left with a newer better vehicle and a great payment plan. Just several weeks earlier we had a horrible experience at another Louisville dealership that was not willing to help at all and did not seem to care if they got our business. I am so glad that we went to Byerly when we did! Many thanks to Denny, Pat and team!

Anita W.

Jun 10, 2016

Denny did an excellent job with helping me. He was patient and worked very hard to take care of my needs. I never felt pressured into buying. He made me feel appreciated as a customer.

LEO

May 31, 2016

SILVIA DID A GREAT JOB SHE IS VERY FRIENDLY AND EXPLAINED EVERYTHING ABOUT THE 2016 NISSAN MURANO THAT I BOUGHT SHE IS GREAT TO WORK WITH I HAVE BOUGHT MANY VEHICLES FROM BYERLY AND WILL CONTINUE TO BUY FROM BYERLY AND SILVIA

Buttercup

May 20, 2016

Denny was our salesman and he took us expediently through the buying process. We received courteous service with the best price. Great dealership with great customer service.

spply2j

May 13, 2016

Buying my son a new car from Chris at Byerly was the best choice I have made in car buying in a long time. Chris went out of his way to try and work around our son's busy schedule. I will bebuying my next car from Byerly and from Chris.

Vbersig

May 8, 2016

Silvia Ivanova at Byerly is a fabulous Saleperson! This is the third vehicle we have purchased from Byerly and from Sylvia, she worked tirelessly to help us get in the vehicle I wanted even when we weren't sure it was going to happen she made sure the deal worked! The Byerly dealership as a whole worked with us to help us get in our new Sentra, she also helped us find a used car last year for our son and put us in our last New car several years ago. Thanks so much Silvia we will definitely only be using your services in the future and Byerly for all of our car needs and referrals!

Gale clare

May 5, 2016

This our third new car purchase from bob and byerly. There are closer dealers to our home but we would rather drive to byerly and deal with bob!

satisfiedbuyer

May 5, 2016

Sylvia Ivanova helped us find exactly the car we wanted. She was very generous with her time and it was a pleasure working with her.

Bill2342

May 1, 2016

Chris Trusty went out of his way to be helpful to me in acquiring a 2016 Nissan Lwaf. He was very knowledgable about the car and made a dealer trade to get me the specific car that I desired.

Steve&PatH.

May 1, 2016

The best experience in purchasing a car ever! My husband and I worked with Denny Onstott, he was extremely helpful and able to answer and address all of our questions and concerns. Over the years we have purchased many cars, we always dreaded it because of the stress we were accustomed to in the past. With Denny and Byerly Nissan there was no pressure, no annoying phone calls, just an over-all hassle-free experience! For the first time, we actually enjoyed the entire experience of purchasing a new car. We made a round trip of 180 miles to purchase our new Nissan Maxima; we could have bought one closer to where we live, but no other dealership offers the Power Life Warranty as they do at Byerly, another great selling point for us. I have and will recommend Byerly Nissan and Denny Onstott to anyone I know that is looking to purchase a car. In our book, Denny receives the Salesman of a Lifetime Award!

Kay

Apr 29, 2016

We worked with Gwen. She did a wonderful job explaining everything about the SUV to us. She worked to get us the deal that we wanted.

Shanc5472

Apr 26, 2016

Working with Christian was wonderful. He was very personable & friendly. Made the experience very easy. I've already decided that I will buy my next car from Byerly.

Bieker

Apr 25, 2016

We Loved working with Denny, he was VERY informative about our new carand worked with us to get us where we need to be!! :)

Clete

Apr 18, 2016

Denny and the staff were great to deal with!!!! I will purchase all my future cars from Byerly. Denny was very helpful and answered every question we had.

Leon

Apr 15, 2016

My wife and I just purchased a new murano platinum from Byerly. Denny Onstott was a great person to deal with, made us feel very comfortable. He answered all are questions and educated us on the car. We will definitely recommend Byerly to our friends.

metzy621

Apr 4, 2016

My husband and I just purchase a new Rogue from Byerly. Denny Onstott helped us and made sure that we had everything that we wanted and needed. I would definitely buy a new car from here again.

Chicken

Mar 27, 2016

MR. Mark Hall was very sweet and personable.. Took time and explained every option. He seems to really care about his job and every customer that walk thru the door. Every dealing in person or on the phone he left me with a big smile on my face. Thanks for all you hard work..

glenn asher

Mar 17, 2016

I just bought a new Frontier from Byerly, and it went pretty smoothly, although they DID have to get it from another state. I had some specific requests/desires that were met, and a couple that still need fixed/installed, but it went very well and very quickly.

woods,jimmy 113

Mar 14, 2016

Denny Onstott made our experience of buying a car easy and affordable. I'm happy with the purchase . Denny was very helpful and professional in answering all of our questions and concerns. Trish was a very helpful in answering questions about financing and guiding us through the process. We have had dealings with Byerly in the past and have always been happy with them. I would highly recommend this dealership to every one. Thanks Byerly Ford.

jdbs83

Mar 9, 2016

Byerly Nissan is an unusual dealership. From the moment we pulled on the lot, it didn't feel like a car dealership.We were assisted in our purchase by Mark Hall and Richard Leonard. We also met and spoke with the Sales Manager, Ray. We live about 2.5 hours away and left late on a Saturday afternoon to go purchase my wife's 2014 Infiniti QX80. We arrived at the dealership right at closing time. Never once did we feel rushed, like an inconvenience, anything but welcome. Not to mention the unbelievable bargain we got on the vehicle. We bought THOUSANDS below book. Truly a first class dealership and we will return for future purchases. Mark is a great guy, laid back, and super to deal with. We had our 16 month old little boy with us and all of the guys made him feel welcome too! Do yourself a favor and buy from Byerly Nissan....ask for Mark!

gmenglish

Mar 7, 2016

Purchased 2016 Rogue after walking out of another dealership in frustration. Byerly offered a lower price and was so pleasant to deal with. So glad we found them. Silvia offered the vehicle we wanted at the lowest price and was so fun to deal with. Trisha made financing easy and hassle free. Highly recommend them to anyone looking for a Nissan.

flytime

Mar 5, 2016

The salesperson Denny Onstott made my car purchase very comfortable. His service as well as that of Trish Brown made the overall experience as good a as buying a car can get. Thanks Byerly Nissan.

candace

Mar 4, 2016

Denny Onstott made my experience of buying a car for the first time easy and affordable. I am very happy with my purchase and the price I am paying for my car. So glad I chose Byerly Nissan.

Tbristle

Mar 4, 2016

I spent a long time looking for a vehicle with the options I wanted for the price I was willing to pay. I started in my home town and, even though I found a truck, their customer service cost the sale and future sales. I began expanding my search until I finally found Byerly Nissan. Denny Onstott provided excellent service. Knowing I had a long drive, he worked with me to present the clearest possible picture on my trade-in, and the most fair out-the-door price. I arrived at 335p.m. and by 420p.m. we had taken the truck for a test drive and agreed to the terms we discussed over the phone. By 445p.m. all paperwork was signed and I was awaiting a quick wipe down and wash. Thank you so much for your customer service! #1...It certainly went a long way, and lured me from a long way, in the snow, uphill both ways :-) Too bad I didn't have time to try that BBQ across the street!!!

Lynn

Feb 28, 2016

The dealership was great there was no pressure and they made everything so easy. Chris Trusty was a awesome salesman put me in a year new Nissan Roque than I was looking at with a better price. Great place and the PERFECT PRICE with friendly service.

MarcusWhit1234

Feb 28, 2016

I got good deal on 2007 Nissan Sentra with about 138,000 miles on car. It was first time experience buying a car on my own and David was were helpful in getting me a car. I will recommend anyone to this dealership and I also will continue to do business in the future.

phimmy

Feb 27, 2016

I was looking for used cars at first and I found something that I liked. My mom wanted Silvia to help me to find a car. Silvia gave me a better option instead of getting a used car, I could get a brand new car that has better mileage and similar price. She went out and beyond meeting my expectations on customer services.

charlotte 59

Feb 25, 2016

I wanted to know about the 2015 NISSAN ROQUE denny onstott called me and I was on way to learning about what is now my new roque.as I am handicapped I knew it was going to be difficult for me to go look at different ones. so denny took it to help me thru emails and phone calls. we set everything up for one visit to the dealership.everything was so smooth thanks to Denny and Trish Brown.I soon was on my way back to Indianain my new 2015 Roque. everyone there was very friendly and helpful.I definitely will recommendByerly Nissan to everyone looking to purchase a vehicle. Thanks DENNY and TRISH.

Dearing82

Feb 23, 2016

We have went to several dealerships and finally we decided to check out Byerly before we rushed into something we didn't want. They have excellent customer service and offered awesome support in purchasing our new car.

Debbie

Feb 22, 2016

I want to commend the team at Byerly Nissan on Dixie Hgwy from the sales manager to the salesman and the finance department. We purchased a 2015 Nissan Rogue, which we absolutely love. We had an excellent salesman, by the name of Denny Ontstott. Denny was very down to earth and not pushy at all. Denny worked with us to find the exact car at the price we wanted. Denny made us feel very comfortable, he answered all of our questions and most importantly we felt he truly had our best interest at heart when purchasing our vehicle. If you are looking for a great dealership that will treat you right..... This is the Place!

Tom C

Feb 22, 2016

Meeting a customer's Expectations (service, product, value, etc.) is the true measure of a Qualityperformance. I could use over- employed phrases and words to express evaluation of my experiences in the purchase of an automobile from Byerly Nissan, but I can best sum it up with this short story - - My wife and I are both senior citizens and over the years have purchased our share of autos from many different dealers. However as we were leaving with our newly acquired vehicle from Byerly my wife said, "That is the first time I ever had fun buying a car". That is what I term "Exceeding Expectations" and that is true "TOTAL QUALITY". Thank You !!!!

angie58

Feb 19, 2016

I love my new Nissan rogue. Chris Trusty did a great job. He is not pushy. Very down to earth. This is the fourth car our family has purchased from this dealership. We have been extremely satisfied.

MoireErin

Feb 19, 2016

Denny was absolutely excellent in assisting us in getting my brand new 2015 Nissan Juke SV!! He was very upbeat, polite and pretty laid back in having to deal with my specifications (I can be quite picky!). That alone calls for some serious praise!! Add the fact that he endured a bit of a lengthy test drive and didn't bat an eye at working past closing-he is definitely your go to guy!! All the employees that we interacted with at Byerly were simply AMAZING!! Trust me, if you are going anywhere else besides Byerly to get your vehicle...You are doing it WRONG!! BYERLY ALL THE WAY!! Make sure to ask for the "Pretty Fly Tall Guy-Denny"

tlsgrayatyahoo.com

Feb 11, 2016

Chris and Dave were both excellent. Told them what I wanted and they did not try and over sell me. Which is refreshing. They helped me save money by getting me leather seats without buying a package I need not want or need. I would give both of them a 10+ and tell everyone looking for a new car to go to Byerly..Thank you for a great experienceTeresa

jamie jackson

Feb 10, 2016

I purchased a 2015 Nissan altima, the minute I walk in the door was the greatest car buying experience I've ever had.... After everything was signed and delivered I knew I picked the right place to purchase my car.

tomika21

Feb 10, 2016

I purchased a 2015 Nissan Platinum and the whole experience was great! Chris Trusty was my Sales person and he was amazing from start to finish! The entire staff were very knowledgeable and ensured our intent of what we were looking for was met. If you are looking for a dealership that has many options on vehicles, very friendly staff, great prices and rebates, and know how to please their customers....THIS IS THE PLACE!

Lorrie Greenwell

Feb 9, 2016

Amazing Experience! Excellent salesman -Denny Onstott and Patrick Williams Sales manager. Thank you so much for giving me a chance .1st new vehicle in over 9 years! I love it!

HappyCustomer16

Feb 1, 2016

I just want to commend the team over at Byerly Nissan located at 4027 Dixie Highway Louisville, KY 40216. From the moment I sent the first email to the day I finalized the purchase of my car Chris Trusty- Sales took great care of me. He went above & BEYOND my expectations and made my first time "New" car buying experience more than worth it. I'm so grateful to honest, friendly and most importantly caring sales professionals and Chris did just that. He delivered and made me feel comfortable with my purchase. He took the extra time (and I do mean extra) to go over all the cool features and functions of my vehicle because my ancient 07 Saturn kept me decades behind modern technology. I had such a poor car buying experience in the past and Chris made me feel comfortable, answered all questions and most importantly I felt he truly had my best interest in heart when purchasing a car. If I had won that 1.4 billon dollar powerball Chris sure would have received a great gift from me, but since I didn't and still have to work this 9 to 5 I can only do what I can (which really doesn't seem like much) and give him the biggest praise, along with the ENTIRE team at Byerly Nissan. The Sales Accountant was phenomenal, everyone was so pleasant friendly and kept a smile on their face (EVEN when I kept them there after hours crunching numbers working with NMAC for an approval). If corporate can please show this awesome team some much needed appreciation b/c they are truly serving the KY area remarkably. Thank you Nissan

sonia16

Jan 30, 2016

Worked with an Indiana dealership a few days before coming to Byerly Nissan and was very disappointed. After an anxiety filled evening we decided to look elsewhere. We got on-line and found a 2016 Nissan Rogue at Byerly Nissan. We called and talked to Dave Bramley about the vehicle to see if it was still available and if we could test drive it and Dave told us yes it was and yes we could. Even though it was his day off Dave had the car out front and ready for us and was there to help us buy our Nissan. With minimal discussion Bylerly found us the financial backing so that we got the vehicle on the terms we wanted along with a great vehicle! We would recommend Byerly Nissan and Dave Bramley if you are interested in buying a new vehicle.

dcray

Jan 14, 2016

We had been to several other dealers to test drive a few SUV's, and wanted to try Byerly for a Nissan Pathfinder. My first contact was with Chris Trusty from my online inquiry. Once I went in to test drive vehicles, we liked the Murano much better. Our salesman, Chris worked with us to find the exact car we wanted and we bought the 2015 Murano. The entire process was very smooth and everyone there was very helpful. We had a very good experience. We look forward to road trips now!

brianna99

Jan 10, 2016

We dealt with Silvia Ivanova and she was beyond reasonable considering how stubborn I was regarding coming down on the price of the vehicle we wanted. We not only got the vehicle for the price I wanted but the experience on the whole was spectacular!! I would recommend this dealership to anyone I know and if and when the time comes to trade in for a larger vehicle this is the place I will go to.

5233

Jan 5, 2016

Silvia was awesome to work with. She worked hard to ensure that I received a great deal and was a pleasure to work with. Ask for her, you will be happy you did.

UKbigbluefan

Jan 5, 2016

BEWARE of this dealership . My wife & I were treated poorly to say the least. The salesman could not back up what he was promising. The sales manager talked to my wife like she had no sense at all. No class at all to say the least.

PRO-4X

Jan 3, 2016

Been looking at getting a Nissan Frontier PRO-4X for awhile now. Internet Sales Manager, Lindsay Daunhauer has been fantastic to work with. She has been most helpful. Haven't bought my dream truck yet, but Byerly Nissan sure has my vote as the best Nissan dealer in KY. Well they did win an award, and I can see why.

Rogue Driver

Dec 31, 2015

Leased my second vehicle from Byerly Nissan. Bob Steffan took care of my first lease and my newly second lease. Great customer service both times.

bskb11

Dec 15, 2015

Chis was super to work with... He let me roam around until I found the perfect match for me..Really friendly people to help anyone find their perfect match!

James63

Dec 15, 2015

This was my best vehicle experience I have ever had. Chris Trusty was a great sales person. He went over board to make sure my experience was pleasant, easy, and open. He made sure all my questions were answered and he made sure even after my purchase that I was happy with my purchase.

angelwells

Dec 14, 2015

Buying my 2015 SV Murano Nissan was an awesome experience. The SUV was everything I wanted. I wanted a Gun Metalic Color and when I first got there the color wasn't in their stock. Before I left they got me one and I drove it home the same night. What a ride.

awilbourn

Dec 14, 2015

Could not have asked for a better experience when buying my first car, a 2016 Nissan Rogue! Chris Trusty was extremely helpful with finding exactly the car I wanted/needed. He was very patient with answering all my questions, and he made my first car buying experience a great one! I will definitely be referring family and friends to Byerly Nissan in the future!!

BAM

Dec 14, 2015

This was my very first new car purchase and I was a tad nervous. However David at Byerly was low pressure, answered all of my questions, I had a great experience and I absolutely LOVE my new Murano. I enjoyed working with both Trish and David and I highly recommend Byerly for your future vehicle needs!

jbryant

Dec 6, 2015

Byerly Nissan is the place to buy a new Nissan and the low pressure works. Bob Steffan is a true professional in every way. Keep up the good work, we need more dealership like this in Louisville.

MikeSinnett

Dec 1, 2015

(Mark Hall) is a great salesman honest knowledgeable caring dependable treat you like family. Highly recommended to anyone that is look to buy a vehiclet

Jramos46

Nov 17, 2015

They are very polite and professional, the support my needs and I am very happy making business with them. Specially Christian Cano was very friendly.

PollyOgle65

Nov 15, 2015

This is the fifth car that I have purchased from Byerly and the reason I continue to buy from them is the honesty and integrity that this company prides themselves in always having, from the owners to the sales staff everyone is always helpful and easy to work with!

Rburns2112

Nov 15, 2015

Bob Steffan took great care of us with our new Nissan Quest. We started looking for a minivan over the summer. We just weren't ready to make a decision at the time. Bob stayed in touch with us every 3-4 weeks. He was very low pressure, but kept letting us know he was ready to work with us when we were. When the time came to move forward Bob and the team at Byerly Nissan were top of mind. They gave us a great price and fantastic service! Highly recommend!

Jentim312

Nov 9, 2015

Chris Trusty worked with us to find us a vehicle my wife was suited for. The van was a top quality pre-owned vehicle. The finance lady Trisha Brown was exceptionally fast at our financing and she and Chris have followed up very professionally with our purchase.

MichaelKWarren

Oct 24, 2015

I worked with Mark Hall and ended up purchasing a like-new 2015 Nissan Versa Note . Mark made the process a simple and relaxed one. He was knowledgeable, gave honest opinions and wasn't high-pressure. The car buying process is not something that I enjoy but this was a stress-free visit and I will surely return in the future the next time that I need a car (hopefully that will be a long while!).

beverly52

Oct 19, 2015

My husband and I were very pleased with our car buying experience at byerly nissan. We love our new pathfinder and Sylvia was a great salesperson to work with. The entire staff is very detail oriented. We will definitely be repeat customers.

kywildcat9

Oct 19, 2015

First time car buyer; I purchased a 2015 Nissan Frontier. I had an excellent car buying experience & couldn't have asked for things to go any more smooth. Everyone ensured that I got exactly what I wanted & in a timely matter. I will definitely recommend this dealership to anyone & everyone in the future! Thank you Byerly & thank you Mark Hall for helping me purchase my gorgeous new truck! I love it!

rbennett

Oct 8, 2015

I had a great experience in the purchase of my new car. I highly recommend this dealership and David Bramley. I was very pleased with the service.

PetroBoy

Oct 1, 2015

Before making my purchase, a 2015 Nissan Altima, I took a couple of days to research dealerships. To me, it is just as important whom I buy my vehicle from as it is the vehicle I choose. After the research I had narrowed dealers down to three, but Byerly was the dealer I really wanted to work with. Byerly's quote saved me approximately $1000.00 on my purchase, on the exact same equipped car. When my wife and I pulled into Byerly's we were met by Patrick and Lindsay. After the test drive, the whole process of purchasing worked fluidly. Lindsay Daunhauer was nothing short of professional, what a pleasure when making a large purchase! I have been in sales for 33 years, so I know what makes a great salesperson. Trisha Brown did the paperwork on the new car, she made sure we understood each and every part of that process and was a pleasure to work with as well. Patrick Williams assured me on the phone, prior to our choice on a dealer, that we would not be disappointed.....Patrick, we were not disappointed! We left the dealership knowing that we had made the right choice, and I would encourage anyone looking to make a car purchase to choose Byerly. What a great experience, and how assuring it is to know that we made the right choice.

Linda1985

Sep 29, 2015

Everyone was friendly and helpful. I did a lot of research and was not looking at buying a brand new vehicle. But with the great Warranty and price I did buy a new vehicle. Hope the service department is as good as the sales department.

Wchang84

Sep 28, 2015

We bought our first cat from there (2015 Nissan Altima). When it got totalled we got the exact same car for less. It was an easy and quick deal the second time around.

mamalkc

Sep 21, 2015

It was great working with Jodie and Patrick. They made sure we were completely satisfied with our new car purchase. They even gave us a loaner car while we waited for ours to come in.

D B Laster

Sep 18, 2015

I am new in town and found the vehicle I wanted at Byerly Nissan while they were closed. When I went back I was greeted by Bob Steffan who was very professional and extremely knowledgeable of his products. When we got down to business he had Patrick Williams, Sales Manager look at my trade in. Bob took me in his office, presented the figures and this is the first vehicle I've bought without any negotiating I was satisfied the price presented and the appraisal on my trade in. I am retired from the automobile business and had heard horror stories about the big city dealers' tactics. I found none of this at Byerly Nissan. I feel they are an honest group of people trying to make a living and treat people right. I highly recommend Bob Steffan, Patrick Williams, and Tricia Brown as they are all truly professionals caring about their clientele. Bob will treat you with respect and professional courtesy during the buying process. Patrick will treat you right on appraisals and Tricia is a super Business Mgr who will guide you through the financial part of the transaction in a very friendly, professional , and easy to understand manner. When you leave there you can be assured nothing is hidden and all is explained to your satisfaction and above board. Summing it up, my opinion is that you will find no better buying experience than what you will find at Byerly Nissan. Call Bob Steffan today.

Armada girl

Sep 8, 2015

We had a great experience at Byerly Nissan. We worked with David Bramley in purchasing our new car. He made our car buying experience easy and we would recommend him to others.

LLM

Sep 7, 2015

JODIE RITCHIE ABSOLUTELY KNOCKED HERSELF OUT, TO SEE THAT I GOT WHAT I WANTED, WITHIN MY PRICE RANGE. NO PRESSURE SALES--EXCELLENT CUSTOMER SERVICE!!! SHE IS VERY PATIENT, GENUINE, AND KNOWS HOW TO TREAT HER CUSTOMERS RIGHT!!! THANKS JODIE!!! :D

Chekane

Sep 4, 2015

Chris Trusty is by far the best salesman out there. I was looking for a vehicle that could accommodate my need for space to carry all of my equipment needed for gigs, great gas milage, and affordable. He made the car buying experience fun and exciting instead of the dreaded feeling most feel when purchasing a new car. I told him what I needed and he got right down to finding the perfect car to fit all my needs. He wasn't pushy and showed me all the options that were available. I decided to go with a 2015 Nissan Versa Note SR. Not only was the transaction quick, it was done with great organization as well as friendly service. Chris even went through all of the features the car has and helped me set everything up to connect my phone to the car! The finance director was also extremely nice and didn't try to up sell me anything extra that I didn't need. The entire process was very easy. I would recommend seeing Chris Trusty for all your car needs. Whether it's a used vehicle or a new one he's the one to go to. Thank you for making all of this possible while staying in budget.

Lo123J

Sep 3, 2015

I purchased a New Sentra . This was the most pleasant car buying experience I have had. David helpful and did not hassel or pressure me. Trisha Brown was also helpful. Both were very nice and helpful. I am very satisified with my purchase and would not hesitate to recommend Byerly.

nickm

Sep 3, 2015

Bought a short bed one night, changed my mind and bought the long bed the following night. Sales staff went extra miles to ensure I got the truck I waned.

CrueDV

Sep 1, 2015

Bought the Pathfinder Platinum with little hassle and wonderful help from salesperson, David Bramley.Received a good price for the vehicle and would highly recommend Byerly Nissan and their Sales Force.

ripsaro

Aug 29, 2015

Could not get much better, came from GA to get the best deal, Silvia Ivanova was awesome, picked us up from hotel, took very good care of us.! The Pathfinder is awesome.

Rub

Aug 24, 2015

After a hand shake deal with a dealer here in St.Louis which left us with a bad feeling with the sales person and the sales manager, I.e. NO Contact from dealership after promising delivery of agreed upon vehicle, and after my calling salesperson with continuing B S excuses, only to tell each tme I could get my $2,000 deposit back. This in my opinion smelled of a "Bait & Switch" . So I searched the Internet, , Found the car we wanted, Lindsey Daunhauer contacted me, we worked our deal over the phone she was excellent in her follow-up, came though with everything promised, so we drove 270 miles to get the car we wanted.Lindsey is a total 10plus in our opinion!Car purchase fro Byerly Nissan LouivilleBOB & JAN St. Louis, Missouri

jimandvr

Aug 19, 2015

everyone was nice and friendly. Chris was very helpful, got car the way i wanted and the sales manager nice along with the people in financial office was very helpful.

Becca and Tim

Aug 16, 2015

Our salesman Chris Trusty was great! He and the sales manager helped us get the best price on a Nissan Rogue for 100 miles around. Chris even found us a USAA incentive that we qualified for. They also saved us a long trip to Cincinnati to check out a car that appeared lower in cost. They helped us ask the right questions to the dealer on the phone to determine the "out the door" cost. The dealer listed priced actually included over $1000 of incentives that we did not qualify for! It would have been a long trip and a waste of our time. At the end of the day, we got the BEST price available plus a lifetime powertrain warranty! You can't beat that! Chris also had lot's of advice and tips for maintaining the car and even helped us pair our phones to the Bluetooth before we drove off. While he showed us models with more options, he didn't pressure us when we wanted to stick with the base model. I appreciated that! We highly recommend going to Byerly and Chris Trusty.

Ficchick

Aug 15, 2015

Just purchased a new 2015 Pathfinder. Was fast and easy!!! Had exactly what we wanted for the price we were willing to spend!! Would recommend

Whilte Murano PlatinumAWD

Aug 13, 2015

Decided on a Murano or one other SUV about 2 plus months ago. Had not met Jodie, but started a conversation about what I was looking for. She kept careful notes, and tickled me every 3 weeks as I asked. When I was ready, we drove across town to Byerly and met Jodie. During the test drive she was able to answer all my questions and put me at ease with all of my concerns. Very knowledgeable about the Murano. I didn't even drive my other choice. The test drive and the friendly sales and finance made it an easy decision. Having owned 3 previous Nissans years ago, I was familiar with the quality, and my expectations have been met and exceeded. What a joy to work with professionals who were friendly, not pushy, helpful and courteous, and NO PRESSURE. The way the car buying experience should be. Shout out to Trisha Brown also, the most knowledgeable and efficient finance manage I have ever dealt with. As you can see, this was a most wonderful experience! Do not let the drive to Byerly from across town or in nearby towns keep you from experiencing what many dealers haven't figured out yet.

Joyce G,

Aug 5, 2015

From start to finish, salesman Bob Steffan was excellent. He respected my time, was very professional and knowledgeable about the product, very courteous and accommodating; I could not have asked for better service. Finance manager Trisha Brown was also super. Just a great experience!

Hal

Aug 3, 2015

I totaled my 2013 Altima in late April and was looking to replace it. Nissan Corporate had given me a VPP number as when the paramedics were pulling me out of my old Altima, one paramedic said, "Sir, your car saved your life!" I shared that with Nissan's CEO and SVP Marketing. I told David what I was looking for: a 2015 Pearl White Nissan with beige interior with convenience and technology packages... and Byerly had it in stock! David was outstanding in every aspect of our negotiation. When I arrived at the dealership, he and the finance manager has lowered my quoted payment...wowzer. Excellent. Byerly...my new Nissan Dealer.Hal G. Baker

dkay1023

Jul 27, 2015

Last year we bought a new truck from Byerly and the experience was great....in fact it was the best car buying experience we had ever had. SO, last week we once again drove the 2.5 hours up from Tennessee and bought another new car. No hassle buying, super staff, and friendly service.

Happy Female Customer

Jul 20, 2015

I test drove cars at Swope, Oxmoor and Byerly. I left a very happy customer and felt like I got the most for my money. No pressure, very helpful, and patient staff. I would highly recommend Byerly Nissan to anyone!

Paul sr 5

Jul 20, 2015

I purchased a 2012 Chevrolet Cruz My sales Reps were Sylvia and Lindsay and Sales Manager was Ray,all three were very courteous,friendly and caring,They all went out of there way to answer Questions, Provided The info we asked,pulling no punches,I Have dealt with many Dealers in My lifetime, non can compare to the Service we Recieved bar None.I would use Byrley Nissan,again,No Doubt.also will tell Everyone, who ask me about the car,of the Great experience,we Had.

Hudson10

Jul 17, 2015

We decided to purchase a Nissan Murano with Byerly because they had great customer service, gave us the best price plus a lifetime warranty. We drove 2 hours to get there but it was worth it. Silvia was wonderful and made our first time buying a new car a great experience!

JoannaD

Jul 17, 2015

Chris was EXCELLENT. No pressure and didn't try to oversell me. He and the sales mgr helped me find the perfect new car at the best price possible! This is my second car from Byerly and I couldn't be any happier with my choice. They went above and beyond. Thanks guys!

Mike and Diana Slay

Jul 11, 2015

We have been buying cars from Byerly Nissan for years. We love working with Marty Bray and have purchased at least six of those cars with his help. We also LOVE our 2015 Nissan Rogue. Marty makes us feel like we are old friends and always works with us to make sure we can get the car we want on a payment plan that is good for our budget. Marty never pressures us to buy a car out of our price range and always greets us with a smile and is very courteous. When I think of Byerly Nissan, I think of Marty and would recommend to anyone if they are looking for a great car along with a great experience buying one to look him up. You won't be disappointed.

All Juked up for the road!

Jul 10, 2015

Loved buying my new Nissan Juke at Byerly Nissan/Ford and working with Bob Steffan and Trisha Brown. They both were very professional and courteous, and gave me a good deal.

ethel 123

Jul 10, 2015

I really liked dealing with David Bramley, Silvia ,and Trisha at Byerly Nissan they went above and beyond to get us the car we wanted. We are very pleased with our Nissan Altima They were very nice and pleasant to work with in buying this car.

happy customer

Jul 7, 2015

Our salesperson, Silvia Ivanova, I feel went over and above in making our buying experience a pleasant one. She did all she could to help us out and we were pleased with the results. Actually we went into the dealership to shop with no plans to purchase a vehicle but came out of there driving away in a new, beautiful Nissan Altima. Being a Veteran, the salespeople not only gave me a rebate but thanked me for my service. When I returned a few days later to buy an accessory, there Parts Department personnel were just as nice accommodating me in every way they could. That meant a lot and will be happy to recommend friends and family.

king

Jul 7, 2015

I was on a trip to Kentucky for a baseball tournament and my car developed significant issues. I was not going to be able to make it back. I went to Byerly Nissan in a very compromised condition. Instead of taking advantage of my situation, they treated me honestly and fairly. I was in a time crunch and they did everything they could to expedite the transaction and get me on my way with my new Armada. I couldn't have been happier with the service they provided me.

DavidT

Jul 6, 2015

Bob Steffan is a great person to work with if you want to deal with an honest, hard working salesperson.I highly recommend him and Byerly if you are in the market for a Nissan of Ford (or other car)!

SWeaver

Jul 2, 2015

Everyone we dealt with at Byerly Nissan was exceptional in their customer service! David Bramley was our sales person, & he was very kind, professional, & receptive. He did not apply high pressure tactics or attempt to get us to add any extras or other "nonsense" that is sometimes a part of a car buying experience. Furthermore, the man who figured our trade-in value & further negotiated the deal, as well as the business manager who handled all of the paperwork & financing were both very fair & a pleasure to work with.

sam1463

Jun 30, 2015

I have to say that they stepped up to plate for me. The customer service was great. they are very curtious and polite. I would go back again.

Nancy3109

Jun 29, 2015

From the time we got there to the time we drove off the lot, they were very attentive but not pushy. They helped us pick out several cars to drive and told us all about their features. Price was kept where we wanted it. Once we decided what to purchase, they did the paperwork in a very thorough and timely manner. I would definitely work with Bob Stefan and Trisha Brown again.

Hayse,tex123

Jun 26, 2015

What an awesome experience at Byerly Nissan! Our saleswoman Jodi Ritchie has to be one of the nicest and most personable sales persons we have ever met! She not only is so knowledgeable in her field but also very caring She went way out of her way to help my wife and I.Not only did she sale us a vehicle, we gained a good friend! She deserves the highest reward of excellence? Thank You! Tex and Susan Hayse

slmyers137

Jun 23, 2015

I needed a tough and dependable little car with excellent fuel economy and I needed a reasonable monthly payment. I found my Nissan Versa online at Byerly on Sunday. I filled out a credit application online and on Monday morning, Chris Trusty both called and emailed me. Chris needed some information about my trade in vehicle so I provided that and at 4:20 in the afternoon, I was at the dealership. After a few more forms and a test drive, I was approved and I drove out of the lot in a little over 2 hours. This was the best car buying experience I have ever had. No pressure, no 3rd party warranties, no hidden fees. Chris and the finance manager Mr. Milby were a pleasure to deal with. If you are looking for a no hassle and very friendly/professional deal on purchasing a new vehicle, pay these guys a visit.

Emilyd134

Jun 19, 2015

Bob Steffan really helped get me into my dream car at a price I could afford and could call a good deal. I went to probably 15 dealerships and he is the only salesman I came back to. He was very nice, patient, knowledgable, and reasonable with helping me find a car at a price I could afford unlike most salesmen at other places who are overly pushy, mentally exhausting, and have no idea about the cars on their lot. No other dealership offered me a car in quite as good of a condition for the price point I was looking for. Didn't think I could get as nice of a car as I did for the price I got it for; thanks for putting me in my dream car!

JaQuita24

Jun 18, 2015

I got the car I always wanted. Mr. Bob Steffan took his time and him me through the whole entire process and showed me how to set it up and I thank Byerly Nissan for working with me. I was determine to come back with a car cause I rode the bus over there. I'm just glad I got my first dream new car a Nissan Sentra that I been waiting since I was teen.

Chris

Jun 12, 2015

Went to three dealerships and this was the best by far. Worked with me on exactly what I wanted. John was great and recommend to anyone.

anarussell01

Jun 7, 2015

Chris Trusty was super helpful in purchasing my new vehicle. He made it an easy process. Very helpful in showing me options available for a great price! I was able to build what I wanted and felt comfortable doing so; I was not pressured to add anything extra and knew I was in good hands. Thanks for all of your help!

maverywilson

Jun 7, 2015

David was very patient and took all the sress out of buying a new car. I would recommend him to anyone needing a car. Trisha made the paperwork ordeal flow smoothly. It was like talking to my sister. Overall experience was pleasant & relaxing.

Vicki

Jun 3, 2015

It was a pleasure working with Jodi Ritchie. She was an excellent sales person, she helped us find the car we really wanted. Would recommend this dealership.to all our friends.

Angiec

May 28, 2015

Chris Trustee really helped me thru the process of finding and building the car I really wanted

carrollh

May 27, 2015

I bought a car back in January that was not working the way it should for a 2014 model. I worked with John and he got everything to work out how it was supposed to. Very helpful and I was not pushed into a car I did not want. I would definitely recommend.

DCrawford

May 19, 2015

We meet David Bramley through Byerly Nisan's website. He took his time and explained the differences between cars and options so we could pick the best car for us with confidence.

Shasara87

May 19, 2015

I had the pleasure of working with Silvia Ivanova this past weekend to purchase a new car. I also purchased my last car from her and if I was to ever go back I would deal only Silvia. She's very friendly and down to earth and isn't just trying to make a sale.

angieellis3

May 17, 2015

Chris was willing to help us with everything. He was very patient and made us feel comfortable.I would go back to Bylery. I will tell my friends about Chris. He is willing to listen and give you options.

scott10

May 7, 2015

David at Byerly Nissan provide a personal caring experience looking for a used vehicle. I appreciated his persistence yet never felt backed into a corner.

NightFlight

May 5, 2015

Was just there for my 5,000 service on my new Xterra. Scott in service was great to work with as I asked questions about a minor warranty issue and what to expect for future visits. Dave Bramley was good to work with on the buying experience.

jukegirl

Apr 30, 2015

I have bought from several car lots. Byerly Nissan is the best I have dealt with. They had the car on site that I was looking for, Bob Steffans was very knowledgeable and there was no pressure from anyone. Everything was explained to me very well and in a professional manner. I would highly recommend them to anyone and will return there for my next vehicle.

mike1

Apr 21, 2015

very enjoyable buying experience. Bob Steffan could not have been more helpful. We visited the dealership several weeks before buying and after visiting several others we came back to Byerly Nissan and Bob Steffan. Could not be happier with our experience. Thanks Bob

KSN23

Apr 7, 2015

My mother and I felt comfortable and not pressured. He listened to what she wanted in her Rogue. She is very happy with her purchase. Thanks, Steve, for a great experience.

Metea

Apr 1, 2015

My wife and I had been searching for the right colors, options, etc. for quite awhile on a 2015 Nissan Rogue SL. We were told by dealers that they had what we were looking for so we would drive to the dealer and miraculously they had just sold the vehicle we wanted. Byerly had what they advertised ... a large assortment of what we wanted and we found the perfect match for color, options, and price. We had an excellent salesman that worked diligently to meet our needs and has continued to answer any questions even after the sale. Thanks Byerly and Chris Trusty for seeing us through to my wife's new 2015 Rogue SL. Happy wife ... Happy life!!

Stacey

Mar 29, 2015

Byerly made purchasing my vehicle very easy. They found exactly what I wanted quickly and easily beat every price quoted by other dealers. Financing was a quick and easy too. All paperwork, as discussed, was ready to go when I walked in, just had to sign. The sales staff created a great atmosphere and were fountains of information.

jeff

Mar 28, 2015

I have purchased cars from many dealerships as well as from personal adds, but I have to say that my recent purchase of a 2005 Toyota Camry from Byerly Nissan has been the best experience in over 30 years of buying cars. My salesman was Jodi Ritchie. Jodi provided me with a no pressure, 110% customer satisfaction experience. When I had questions about the car Jodi provided me with full disclosure of the vehicle. Jodi even help me make contact with previous owner to help answer the questions that were important to me. After agreeing upon price ( my offer ), Jodi insured the purchase transaction went smooth. I have spent hours at previous dealerships filling out paperwork. At Byerly I was complete within 20 minutes. Thanks Jodi and Byerly team for helping me make my sons birthday gift one he will always remember.

Cearalon

Mar 27, 2015

Great car/customer service. Optional purchases like the acid etching on the windows poorly explained. Standard Security system overrides insurance discount at most insurance companies.

LMc2

Mar 26, 2015

Chrsis Trusty was our salesman and couldn't have been nicer. He made us feel very comfortable and worked with us to get us a deal we were satisfisfied with.If you want a nice friendly salesman you can count on Chris. We will reccomend him to our friends and family..Larry and Mona Cairns

knburt05

Mar 25, 2015

Received nothing but the best here at Byerly Nissan. Chris Trusty was the salesman who never gave up on me, from start until finish, until I drove off the property with my 2013 Nissan Rogue. My experience here had to be the best encounter I've came across with any other dealership. I have recommend others to not just Byerly Nissan, but Chris Trusty as well. Great man, great salesman and great job at what he does. Thank you!

troy

Mar 25, 2015

They made it easy process for us to find a car with all the stuff we wanted. They had the model we wanted in the color and package we wanted.

bmaggard

Mar 23, 2015

I would strongly recommend Byerly Nissan as they make it a comfortable experience and share cost and best deal up front. I would also recommend working with Christian as he was knowledgable and great to work with.

Susan

Mar 23, 2015

The engine of the car I was driving blew up unexpectedly so I needed a new car fast. I called John Daunhauer at Byerly Nissan because I knew I could trust them. They found me a terrific new car at a great price the next day. It was the easiest and best car buying experience I've ever had. I'm very pleased with my new Murano and highly recommend Byerly Nissan to everyone.

nicole1128

Mar 21, 2015

I went in to Byerly Nissan a little over a month ago, not expecting to walk out with a new vehicle. John and Patrick were extremely helpful in getting me into a reliable car. I absolutely love my 2012 Honda Civic. John was extremely friendly and knowledgeable about my vehicle and informed me of all the features. There was no pressure to buy and even though my past car buying experiences were stressful, he made me feel at ease. Negotiation was easy as well, he and Patrick assisted me with staying in my budget and getting monthly payments I can afford. Overall, I am extremely satisfied with my experience at Byrely Nissan and its employees. I would recommend John and Patrick to anyone that is looking for a new vehicle. The byerly auto group has gained a loyal customer. When it is time for a new car, I defiantly will be going back to them!

mwk629

Mar 20, 2015

We love our new Juke. It was a pleasure working with John Flora and Silvia Ivanova. We would use this dealership again. Great people, experience.

Wendy

Mar 20, 2015

I almost purchased a 2015 Nissan Rogue from Byerly Nissan. I decided not to buy from them because they began to play price games with me when we were negotiating. I brought them 3 written trade in offers that I had received that were higher than their offer and they wouldn't match the offers; they offered me $2500 and I had had offers of $3,000, $3,200 and $3,400. I also heard from a few people that their lifetime warranty on the powertrain hasn't been there when people actually needed it. I asked for details about their warranty and they were vague about it and I don't think they really showed us the fine print of the offer; they only showed us Nissan's recommended service. I would not recommend this dealer. I bought my Rogue from Collins Nissan and got the car for $700 less than the deal I was offered at Byerly Nissan (excluding a lifetime warranty). Byerly Nissan uses their 'Lifetime' warranty to try to get you to buy from them, but then they said they would only give me the price I wanted if it DIDN'T come with the 'lifetime' warranty. I got annoyed and left. I expanded my search and found a better price on the internet and Collins Nissan on Bardstown Rd was willing to match the deal I found. I would not recommend Byerly Nissan because I felt like they were deceptive. I want to buy from a reputable dealer and Byerly made me question their ethics. Be aware too that in their advertising, they show the MSRP price but they subtracted the destination fee to make the price look lower (the destination fee has to be added to their advertised price).

djayd

Mar 17, 2015

I had a good experience purchasing my vehicle from Byerly. The people are friendly and the price competitive. They showed me their price and have been helpful in follow up conversations.

Dee

Mar 14, 2015

I love my 2015 Juke. I enjoyed dealing with Jodi Ritchie. Had a great experience buy my new car.she is just a wonderful person easy to talk too. Told her what I wanted and she made it happen. Thank U so much.

clangdon

Mar 13, 2015

Had a great experince buying my new car! It was easy to car shop, test drive, negotiate a price and buy my new car! I got the 2015 Nissan Rogue and absolutly love it!

Gregg

Feb 23, 2015

I emailed this dealership about a vehicle around 10:00 am. Someone got back to me within minutes. After speaking to Lyndsay a few times she had us in our new vehicle just a few hours later with the best price around. When we got the dealership we were greeted by Lyndsay and she had us out the door within 35-40 minutes as she had everything ready to sign and went over all the options on the vehicle with us.

Nancy

Feb 21, 2015

I was laid up with my back, having to use a walker and wheelchair to get around when my son-in-law got hit while taking my car to gas it up for me. The insurance totaled my car. I needed to get a new one and was unable to go look in the lots myself. I got online and found a car the same model & year as mine, so I knew what it was like and that it would work for me. I contacted John at Byerly Nissan and inquired about the car. He explained they had just gotten it in and it had not gone through inspection yet. He told me he would call me back when it had. Imagine my amazement when he called me the next day and told me he could not in good faith sell me that car as he felt there were too many things wrong with it., He did have a similar model in stock if I wished to look at it. It happened to be similar to a car I had before, so my son-in-law went over after work to check it out for me. He called me and told me how it drove, the shape of the body, mileage, and so on. I talked to John and arranged for them to hold the car for me. In the end, since I was still in a wheelchair, they arranged to deliver the car to me in Frankfort and we worked out payment arrangements on the phone. They were very good to me and went out of their way to help me. I will certainly recommend them to everyone and will go to them again the next time I need a car. Thanks to John, Jodi, and Stephanie. You are my heroes!!!!!

Hugo

Feb 20, 2015

Thank for your service, it was wander full, especially Ms. Cano and her team, really a good job for every body there. Thank you .This a good place to by a car

VUTEk_5300

Feb 4, 2015

Im very pleased with my new Frontier, Lindsay was the best, Super friendly and answered every question I had. She even went out of her way to go outside and take a few pictures of the vehicle I was interested in, If your heading to Byerly I would make sure to ask for Lindsay. She is tops in our book.. We will be back to see her for our next purchase. Tony O

jlarry

Feb 3, 2015

I was very pleased with my experience and the purchase that I made at Byerly Nissan. The pricing was good, but of course you always want it cheaper than you paid.

Judi

Feb 1, 2015

Love the restyled body of the 2015 Murano but the inside is the story. Drives and feels like a luxury car. I came out of an Acura and it is so nice to put in unleaded rather than premium. The Tech Package with all around cameras and warning systems is great. I feel very safe while listening to my favorite Pandora stations. Touche Nissan well done. Byerly did their usual terric job of taking care of us. This is our 4th car from a wonderful dealership.

NPorta

Jan 26, 2015

We've purchased 3 cars from this dealership. It does NOT get any better. The car buying process is actually painless... which says a great deal about these folks. They are honest, easy-going, and knowledgeable. It's truly a pleasure doing business here.

Sarah I.

Jan 16, 2015

Everyone at Byerly was very attentive and helpful. I bought a great car at a great price. Christian and Pat were very sweet and helpful. I am so in love with my new Versa! Thank you Byerly for all your help!!!

hborders

Jan 13, 2015

I believe I'm on my 7th purchase at Byerly! No place else to go for a car. With 4 kids (3 driving already), I'm likely to be back again soon! Bob Steffan was easy to work with. Keep up the great work.

Paul

Jan 12, 2015

We were extremely satisfied with our buying experience at Byerly. Steve Edelman was our sales person, andhe was great to work with...personable, not pushy...sincere in wanting us to purchase the right vehicle and get the best deal! We like his sales approach. He is an asset to a sales team...knowledgeable and friendly. We liked the deal we got. We liked the trade in amount offered. We liked the financing rate from Nissan and the rebate for financing with them, and we really liked the lifetime warranty on the transmission and engine. We'd loked at other dealers'deals...no one came close to Byerly.

holly

Jan 11, 2015

Steve Edelen was a joy to work with - honest and not pushy. I had visited several different dealerships and drove several different vehicles but felt this was the best fit for me. I love my new Sentra! Thanks Steve!

Tammy

Jan 2, 2015

I had been looking for an affordable new car. I found it at Byerly Nissan along with Lindsay who is a great person to work with. I am now driving my new Versa and loving it! It was an awesome experience from start to finish. Lindsay is great to work with. She is very patient and will work hard to make sure you have all the information you need to make your best decision, I will be telling everyone I know who is looking to purchase a new vehicle to go to Byerly and ask for Lindsay.

Jasonjess40258

Dec 15, 2014

I can't express how thankful I am for the exemplary service Lindsey & Pat gave us at Byerly Nissan! They went above and beyond everything I could imagine in purchasing another car!

Ron Clapp

Dec 15, 2014

Great car buying experience! Jodi Richie who was our salesperson was wonderful. The large selection along, fair prices along with a knowledgeable staff kept us from wasting our time driving all over town.

Julie Jules

Dec 11, 2014

I have purchased a few cars from Byerly, and each time I didn't have to go back and forth with any other dealerships on price. They always begin lower. They always find a way to accommodate your needs and find what you are looking for.

dchism2010

Dec 4, 2014

This by far has to be the best car buying experience I have ever had. Jodi went above and beyond to make sure I had all the information necessary to make an informed decision. The manager bent over backwards to give me the deal I wanted. It took me 3 different trips to decide which car I wanted (I'm kind of picky!) but I was never harassed or hurried along in my decision. My new Sentra is awesome and a pleasure to drive, and with the 72 month 0% financing and savings in gas my pocket book hardly notices the difference. Everyone was a pleasure to work with. Thanks Byerly!

janeriah

Nov 30, 2014

I came into the dealership looking for a Nissan Juke. I was a referred to Mr. Steve Edelen by my next door neighbor who recently purchase a Nisson from Byerly Nissan. Mr. Edelen was very knowledgeable about the vehicle and personable also patient due to the fact that I am a female and a senior citizen . That being said Mr. Edelen was perfect because of his low pressure approach with me. I left the dealership with the car that I wanted a 2014 Nissan Juke and very satisfied with the total experience.!

DeniseBechtel

Nov 19, 2014

Over all we had an awesome experience and great sales consultant along with a manager who will go above and beyond to satisfy his customers !

Wade66

Nov 2, 2014

They are committed to helping you get in to a car, and I was not pressured in any way. Was looking at for a used Honda and drove away in a new 2014 Maxima.

Garyhagan

Oct 27, 2014

I recently bought a new 2014 Frontier from Lindsay Daunhauer at Byerly Nissan. I was originally shopping for a Jeep Wrangler Unlimited but found the $45,000 price tag pretty steep. I wanted 4 doors and space for my wife and three kids as well as 4 wheel drive. After seeing the Frontier I realized it had everything I wanted for $20,000 less than the Wrangler - plus a truck bed for when I need to haul stuff. Lindsay was very knowledgeable, professional and made the process quick and easy. I got a great deal, great financing, a great vehicle and great service from Lindsay and Byerly. I would highly recommend both to anyone.

chattray

Oct 20, 2014

Well first off I'm a first buyer and I've always bought second or third owner cars. This was sometimes a bad experience having to get a car fixed every three months, because I wasn't fully knowledgeable about cars, and who know wthat the previous owners are selling you. Beware of personal sales and Craiglist because I ran into 2 scams. I very much like working with Byerly to make my first vehicle purchase, and feel good for at least 3 to 4 years without problems. Thanks Cristian Cano for working with me.

Craig Pennington

Sep 26, 2014

Great place all around in and out quick!!! I buy all my cars and trucks there! ! Awesome customer service on any problems you might have . Very good prices they beat out three other dealers to earn and keep my business! !

gshy

Sep 24, 2014

Had worked with several other dealerships in the area. They played the back and forth games so after several hours waiting for another dealership to call me back, I contacted Silvia on the phone and told her that I was on my way to the dealership. Got there check out the Rogue SL signed the papers and I was on my way. It took longer to get the SUV ready to drive off than it did to do the deal. The finance manager was great. Pleasant experience. I will be back to trade in for the next vehicle. There is no reason that purchasing a car cannot be completed within an hour. Silvia did that for me. Great lady to work with. I will buy my next car from her.

shamelle

Sep 24, 2014

I went to the car lot just wanting to test drive the new Altima and left wanting to purchase it. Sylvia and Lindsay welcomed me with open arms. I would recommend purchasing your new vehicle from Byerly and these two wonderful people.

lisaandsteve

Sep 12, 2014

My wife & I traveled to Byerly to see a particular Nissan Rogue. I was greeted by Steve Edelen. He was very personable & knowledgeable. He wasn't pushy. Steve & the rest of the staff at Byerly stayed well after closing & my wife & I left pleased with the service & a new Nissan Rogue. we will definitely keep Steve in mind when we need another vehicle.

ashabraner

Sep 9, 2014

My wife and I purchased a new Maxima from Steve Edelen. He was very knowledgeable about the vehicle. He made the sale experience really easy and always was available to answer any questions. I would recommend buying your next car from Byerly Nissan and Steve Edelen.

aangus

Sep 5, 2014

Best buying experience ever! Friendly, helpful and professional...will return for all auto needs. From selection to test drive to finance,each member of their team was exceptional! exceptional.

james1978jr

Aug 15, 2014

Best car buying experience I have ever had. Every one was friendly and Sylvia was very helpful and made the experience enjoyable. Also Byerly Nissan has the best service department.

CGIii

Aug 13, 2014

Just another dishonest dealership. The sales manager tried to belittle me so he could sell me a higher interest rate (I already had approval from my bank) telling me the few hundred dollar difference was pennies. He wouldn't discount the car by those "pennies" though. I worked with a male finance manager that night, but the next day the female finance manager tells me she beat my bank's rate. Then quotes me a bottom line price that was $800 more than the night before. I questioned it because I had a copy of the worksheet with me to take to my bank. She tried to tell me the difference was something being added or removed from the vehicle. We removed cross bars which were supposed to be $300 difference between this vehicle and another I'd test driven (they only took $245 off the car turns out) so how does that increase the car's price I asked. She had no answer by phone, but when I arrived to see the final figures they matched my worksheet. I emailed the dealer to voice my concern over the crossbar price reduction when I realized the price was $245 each online. I was told they could have given me $245 each off the car if I'd paid $800 more since I got the car for $800 below invoice. Aha, there's the $800 the finance mgr tried to get back. So, I asked, you're saying I could've paid $800 more to save $200. Sylvia spoke as if they did me a favor. Dealerships don't sell cars at a loss, they only gave me the price to match another dealer's price. Plus $1500 of the money knocked off the car came from Nissan not the dealer. I can't believe how these folks talk to customers.

manchi98

Aug 1, 2014

Jody Ritchie did a great job showing us the different models and working with my wife to select our family car.Our experience was outstanding

coxjoe5

Jul 28, 2014

STARTED OUT WHEN I TOOK MY CAR IN FOR WARRANTY WORK AND TURNED OUT THAT THE TRANSMISSION WAS BAD. THE SERVICE DEPT REP STEVEN TOLD ME THEY HAD TO CHECK THE FLUID FOR COTAMINATION AND THAT THEY WHERE GOING TO SHIP IT OVERNIGHT AND SHOULD KNOW SOMETHING WITHIN 48 HRS, THIS TURNED INTO OVER THREE WEEEKS AND I WAS NOT A HAPPY CAMPER. I THEN TALKED TO SCOT AND HE TOLD ME THE REALITY OF THE SITUATION. LETS GET BACK TO JODIE. I BUILT ME A VERSA ONLINE AND JODIE CALLED ME TO TALK ABOUT A NEW CAR. I TOLD HER I HAD A CAR THERE THAT I WOULD PROBABLY TRADE IT IN ON A NEW CAR IN VIEW OF THE TRANS MISSION PROBLEMS I WAS HAVING. SHE GRABBED THE BULL BY THE HORNS AND CHECKED ON MY CAR STATUS AND BOUGHT ME UP TO DATE AND THAT IMPRESSED ME. SHE ALSO RECOMMENDED I CONTACT NISSAN ABOUT THE SITUATION TO GET THEIR FEEDBACK ON IT. WELLI DID AND NISSAN BOUGHT MY OLD CAR BACK. JODIE WAS THERE EVERY STEP OF THE WAY AND HELPED ME OVER EVERY HURDLE AND THERE WAS A LOT OF THEM. THIS ORDEAL WENT ON FOR NEARLY 7 WEEKS AND TOOK ITS TOLL ON JODIE AND MYSELF BUT WE SURVIVED. I CANNOT EXPRESS HOW MUCH I APPRECIATE HER HELP AND TIME AND WILL RECCOMEND HER TO ALL I KNOW. JODIE WENT ABOVE AND BEYOND ANY SALES PERSON I HAVE EVER DEALT WITH, I GIVE HER 10 STARS YOU HAVE ONE OF THE BEST I HAVE EVER SEEN.

Rob Wiley

Jul 25, 2014

I really didn't want to trade my 2007 Maxima, but it was getting some miles on it and I knew I had to purchase a new car. My salesperson Steve Edelen took the time to understand my needs and worked with me find the right vehicle. We settled on a 2014 Altima SV, I'm extremely pleased with the purchase, understand my job requires me to drive quite a bit, so now I look forward to driving. I would recommend Steve to anyone, he definitely is not "high pressure". This is the fourth Nissan I've bought from Byerly Nissan, so they're doing something right!!

RogueSelect2014

Jul 16, 2014

I was looking to purchase a new car......yes a new car, but not ANY new car.....a new one, that I would buy because I really like it (SUV) and I will be able pay for it. After do a lot of internet research, I went to Byerly Nissan, BEST CHOICE that I have ever done. The staff is really FRIENDLY and HELPFUL and the most important thing for me, they work "WITH" you, NOT "on you". I already recommended it to my friends and I can't think in another place to recommend, if anyone ask me about the "RIGHT PLACE" to buy a car.

Mr. Ridler

Jul 11, 2014

I DREADED looking for a new car, I always have! When my car started acting up, I begged it daily to not break down I had put it off so long! I did my research and decided that I wanted an Altima. I went to 2 different Nissan Dealerships before Byerly. One, they didn't even wait on me! The other was pushy and didn't have the color and options that I wanted but tried to talk me into a different one. I had just about given up! I am so glad I listened to a family member and called Byerly! I called and talked to Jodi Ritchie.They didn't have the one that I wanted in stock, but she assured me that she could have my car there the next day. I was pleasantly surprised with the friendliness, attention to detail, and made it an enjoyable experience. And when I went into the Finance office, Tricia made sure that I completely understood everything before signing! AWESOME EXPERIENCE!

dkay1023

Jul 9, 2014

In and out of a car dealership in less than 2 hours including our test drive....unheard of!!!! What a great experience buying our new Frontier. We were looking everywhere for the exact vehicle we wanted and found it at Byerly. After an internet chat with Jodi Ritchie, she worked up a great deal, set up a time and off we went. All the paperwork was ready for signature and no pressure. They also accommodated all the necessary stuff for us as Tennessee residents. THANK YOU Jodi and the others at Byerly for the best car buying experience ever...

timhaile

Jun 30, 2014

I drove from Bowling Green, KY to Louisville to look at a specific vehicle that Byerly had marked down. I ultimately purchased the vehicle, and in the process I met several very friendly and helpful people. I had a very pleasant experience with Byerly.

Gosney14

Jun 18, 2014

My wife and I had a wonderful car buying experience at Byerly. When they didn't have the year and model we were hoping for in their used inventory, they went and found exactly what we wanted at a great price. It was a pleasure car shopping, test driving, and completing our paperwork with Steve and Trisha.

mpyoung19

Jun 18, 2014

Fourteen years ago, I purchased a Nissan Maxima from Byerly Nissan that continued to run and serve me well past it's 2006 pay off period. When the time came to get a new vehicle, I definitely wanted to stay in the Nissan family so went back to Byerly Nissan. The service I received was excellent. Mr. Bayers was very courteous, kind, informative and patient. Once again Byerly Nissan sent me home as a very happy customer.

Ashnjay2009

Jun 14, 2014

My husband and I have bought our last five cars from by byerly. The last four has been used and the one we bought last week was our first brand new car. I have always had great experiences there. I would recommend them for new and used cars THEY ARE AWESOME!!

Ronmonk

Jun 6, 2014

These people were very nice and made my experience a pleasant one. They took all of the pain out of buying a new vehicle. I would highly recommend getting your new car here.

Terry and Tina

Jun 6, 2014

Saw vehicle online it was outside of our state. Jodi helped to answer our questions honestly over the phone. Jodi went the extra mile! She had the gentleman that handles paint touch ups to touch up some chipped paint. Friendly & helpful service by all. It was worth the trip!!

Alan40165

Jun 5, 2014

Customer Service was great, Quality of Work was great, Friendliness was great, Overall Experience was great, The Price was great. Would you recommend this dealership.

jamesjamison

May 29, 2014

I was a little nerves going to byerly after having a bad experience at another dealership but i chatted with silvia through the online chat and she helped me narrow down my choices and kept giving me options. She was very helpful and knowledgeable and set me to test drive the two vehicles i was stuck between. After i decided on the car she was very nice and help me get rebates i didnt know about. Over all i had a great experience and happy with my new maxima

RobertDavis1

May 24, 2014

I had a great pleasure working with Zach on my purchase of a brand new Nissan Altima. He was very patient and worked very hard on helping us secure our first new car purchase. I would highly recommend him for another purchase.

Sarah1993

Apr 29, 2014

My husband and I were extremely happy with the price of the Sentra we purchased and the offer that was made for our trade in. We returned to Byerly because of our previous experience 1 1/2 years ago. At that time we purchased our first Sentra. The sales people are not pushy and are interested in what we came in looking for. We will definitely recommend Byerly to our family and friends and return in the future.

jennifercarder

Apr 15, 2014

I could not have asked for a more friendly, knowledgeable, and caring sales rep. Mark Hall knew exactly what I was looking for in a new vehicle and he went above and beyond to make sure I got just what I wanted. He was very informative and made me very comfortable with my car buying experience.

garyjones511

Apr 10, 2014

I spoke with the salesman Zach Ruch two weeks before buying the car. It sis not have a handle to help the driver in or out which was a must for us. We gave him time to determine if one could be added. Before buying the car he said it would be no problem. He gave me the name of a third party vendor who did work with them. I had to make arrangements and take the car to his shop. He said he could not add the handle. The salesman and the salesmanager have done nothing to help. I have asked that someone higher in the dealership contact me. It has been almost a week with no result. Today I went to the dealer to pick up the car tag and to ask the finance manager about a $299 charge that was not included in the Buyers Order. He said it was a fee to engrave a number on the windows. They do it on all their cars. I did not ask for this, did not want it and did not agree to it. Too bad. I will never do any business with dealership again and am warning all others to stay away

mjyuk

Apr 8, 2014

Our salesman Stephen Bayer was very helpful and answered all of our questions. Our visit was one of our most pleasant new car buys yet. We will recommend Byerly Nissan to our friends.

sherryharp4

Apr 8, 2014

My experience with Byerly Nissan was great. My salesman Steve Edelen was very nice and curtious. He went over everything very clearly.Steve also went out of his way to give me a good understanding of the vehicle. I love the Nissan Versa Note that was purchased. I have purchased from Byerly before and will always go back.

pinkcolor

Apr 5, 2014

No pressure, worked to meet my needs efficiently, had 3 people help make the most of my time, as always we are never disappointed with quality and customer service. LOVE my new Juke!!

randall

Apr 3, 2014

lied to me about the pictures of the car and cost me time and money ! I asked you lied !!

kendra2oo4

Apr 3, 2014

The thought of purchasing my first car was overwhelming and downright scary. However, thanks to Jodi Ritchie and the team at Byerly Nissan, the actual experience was the complete opposite! I ended up going to Byerly after having a very bad experience with another dealership, who wouldn't return my calls and kept giving me the run around. I used the chat feature on Byerly's website and spoke to Jodi. She called me immediately after getting my finance application, and struck up a normal conversation with me. During that chat, Jodi found out that I was a recent graduate and told me about Nissan's graduation program. We started the paperwork on a Friday, and by Sunday, I had been approved to purchase my first new car! Jodi took care of all the behind the scenes stuff for me on Monday so I was able to just show up on Monday afternoon and sign my name, without having to miss any work. My 2014 Altima was sparkling, ready and waiting for me!As a recent graduate without an amazing credit score, I had prepared myself to have an outrageous interest rate and didn't expect to get the car I wanted. Jodi saw past my credit score, dug a little deeper to find out more about me, and told me about this program I'd never heard of and did her best to get me approved by Nissan. I got a great deal on the car and couldn't be more happier. I would recommend Byerly Nissan to anyone, and I look forward to purchasing my next new car from them!

lesann

Apr 1, 2014

After being treated poorly at another Nissan dealership, I decided to check out Byerly Nissan. Stephen Bayers and the entire team were outstanding. They were willing to work with me to get me exactly what I wanted. This dealership had the best customer service I've ever experienced.

abbeymark

Mar 30, 2014

Mr Bayers was so particular about my Altima delivery, he accidentally activated the window washer and wiped it clean with the sleeve of his sweater. Over and above salesmanship from first meating to last handshake. Will do business at Byerly again when the time comes for another new vehicle.

jfreed

Mar 24, 2014

Steve was always able to accommodate my schedule.He showed initiative in negotiating a price over a period of time.He understood our needs & responded in a timely manner.

mpollocks

Mar 24, 2014

Lindsey was very nice truthful hard working and most of all she did not give up until she got what I wanted . Thank you and im tellung everyone about my experience at byerly.

smsdogpound

Mar 24, 2014

Did not hassle us at all. Told me what they could do over the phone. There were no surprises.Will recommend to anyone that might be in the market for a new or used vehicle.

mikez333

Mar 15, 2014

We had a great time dealing with Stephen. When we arrived we informed him that we were just spending the day looking around at various dealers to see what our options were and would likely finance with our bank. Unlike many of the other dealerships we visited that day Stephen did not try to pressure us into buying something immediately. He did a great job of explaining the vehicles in our price range and their options and benefits. When we returned to make a purchase (of a Nissan Versa) he made the experience painless and kept us informed throughout the process. We got a great car at a great price and I would recommend Stephen and the team at Byerly Nissan to everyone.

anne55

Mar 11, 2014

I was very pleased. Everyone at the dealership listened to my wants and needs and worked hard to find the right car for me. They found the right car, the right price and when I wanted an additional option, they made it happen. It is a very relaxed atmosphere, no high pressure sales tactics. They are confident in what they sell and it shows. All this put me at ease and made me ready and willing to make the decision to buy. I would strongly recommend anyone and everyone looking for a car to be sure Byerly Nissan is on your short list of places to stop by. You most likely will not need to shop anywhere else.

pdh4956

Feb 25, 2014

We live approx. 75 miles from this dealership, so I called ahead to see what inventory and prices they had. Jodi answered all my questions on the phone. When we arrived she showed us what was available on her computer rather than walking all over the lot which I was glad of. When we narrowed our choices down, she showed us those. We were able to decide quickly which one we wanted. The paper work and financing was quick and easy. I would recommend this dealer and salesperson to anyone.

Kevie

Feb 24, 2014

My Nissan Juke purchase was an all around POSITIVE experience. I have already recommended the sales team of Clyde Gibson and Steve Edelen to friends who have mentioned they were in the market for a new vehicle. Thank you again for your kind and courteous customer service.

mlaw1427

Feb 21, 2014

i am a first time "new" car shopper and was a nervous wreck. Steve was no pressure and i felt like i was dealing with an old friend. He explained everything about the car and didn't make me feel stupid. He asked questions to find out what i really liked and wanted and went out of his way to accomodate me. i would definately recommend this dealership and Steve Edelen.

stacy keith

Feb 20, 2014

I emailed about a used car on the lot. They salesman was quick to respond and provide any information I needed regarding the car.

annett

Feb 18, 2014

I was in the market for a new vehicle, I really wanted a Mid-size SUV. I was shopping around for 2 days and I could not fine a vehicle in my price range and had some of the features that I wanted. I was driving in Louisville, Kentucky when I saw Byerly Nissan and decided to stop there. When I got there I met Jodi Ritchie, very pleasant lady. I saw a 2014 Nissan Altima that caught my eyes immediately, I asked about the prices and the features. It was fully loaded. It had everything and more that I could ask for, GPS, Satellite Radio, Backup Camera, Heated Steering and Seats and the lists goes on. I paid about $26000. I am very satisfied with the way I was treated. I never felt pressured like I had to buy anything.

jartromba1

Feb 16, 2014

I'm extremely pleased with my purchase form Byerly Nissan. Bob Steffan was friendly, helpful and professional. He allowed me to make a decision with no extraneous pressure and delivered a fair price.

HBGoldberg

Feb 7, 2014

Jodi was very friendly and sincere in her work with me. She pushed for the deal I wanted and even delivered the car to me during the week.

mwilson0337

Jan 19, 2014

Everybody was very friendly and tried everything in their power to get me the car I wanted and for a good price. I would highly recommend this dealership to anybody looking for a reliable car for a decent price.

bjdickey

Jan 16, 2014

I had a great experience at the dealership from start to finish in the process of buying my car. My salesman Clyde Gibson was very informative and did a great job with the sale. NO PRESSURE. I would recommend this dealership and ask for Clyde Gibson.

Hendy911

Jan 16, 2014

Always hated car shopping and being followed around the lot by sales people. When I shop I want to look around and not be followed or hassled. But everywhere we looked it was the same old story. Sales people on my heels and ready to write a deal. Then we stopped at Byerly to look around. Amazingly I was finally able to look around the lot and not be followed. After walking the lot and seeing a few cars we were interested In test driving we were ready to see a salesperson. Our salesman Dave Meador answered every question on the spot about the vehicles. And never once did Dave push us for a sale or say let's write up a deal. When we were ready to buy I told Dave let's sit down and make a deal. It was an enjoyable experience shopping at Byerly and we love our new pre-owned Ford Fusion. If your looking for an enjoyable experience buying your next pre-owned car we highly recommend you give Dave Meador a call or stop in at Byerly pre-owned and meet Dave.

toyota333

Dec 11, 2013

I really enjoyed working with Mark. He didn't "force the sale" and stayed with me throughout the entire buying process. I really appreciated him and the entire staff! They were really willing to work with me. I also really like my new-to-me car, obviously, but, Mark Hall is great, Byerly is lucky to have him!

shagman1957

Nov 2, 2013

I am very satisfied with the 2013 Frontier I purchased from Byerly. My sales associate, Jodi Richie, was very friendly and handled the transation in a very professional manner. The truck is great! I highly recommend the Frontier to anyone.I was, however, disappointed with the marketing strategy used by the dealership. The online price advertised noted that it didn't include taxes, license, or fees. Since I haven't purchased a brand new vehicle lately, I didn't realize the extent of the "FEES". I was rather surprised when the "on the road" price was substantially higher than the advertised price plus tax. In my case, the fees included the destination fee (freight) of $860 and $289 for paperwork, $1149 total.That being said, after I recovered from the shock, we were able to negotiate a a price that I thought was reasonable. Please don't avoid the dealership because of my review, just be aware of what the "fees" may include.

Amy Lorson

Oct 28, 2013

Everyone was very friendly and patient. They took a lot of time explaining all the options.

Humberto Rejas

Oct 21, 2013

It was a very fun and pleasant experience. I have bought many other cars before and this was the best sale team I have encouentered so far. Thank you to all,specially Molly.

david kelly

Oct 8, 2013

best experience I've ever had purchasing a car-really, mostly because of the naturally pleasant demeanor of Ms Ivanova, yet everyone I met here was very easy going and nice.

Donna Eaton

Sep 25, 2013

Greeted as soon as we walked into the dealership. No pressure sales pitch, very friendly and personable. Tough negotiator!

Leah Zurschmiede

Sep 11, 2013

We found the car we wanted online, e-mailed Silvia and she responded promptly. When we came in she was very helpful, and if she couldn't personally answer our question she would get the answer for us. Overall great service.

judymiller

Sep 11, 2013

my experience at byerly nissan was great . jodie ritchie was very helpul and made buying a car stress free she cares about her customers .the staff is very friendly and helpful we felt like family. sincerly bob and judy miller

Donald Herms

Sep 6, 2013

Had a great experience with our salesman and the dealership

eric campbell

Sep 2, 2013

Intial contact with Pat was friendly and non-threatening. He set me up an experienced salesman, Bob Steffan, who found me the exact car we wanted from Lexington and work out the deal we were exected for the most part.

Rellimcd

Sep 1, 2013

Recently purchased two Nissan Rogues from Tom Hyland at Byerly Nissan. Found exactly what I wanted in both of them. Both purchases were great experiences, Tom and Trish, the finance manager were excellent to deal with and worked hard to get me what I wanted. When you've had a car you absolutely loved totaled after 12 days by a careless driver and you can come back to the dealership and they do everything necessary to ensure you get exactly the same car after the insurance settled -- now that's service. Appreciate their commitment to their customers. Highly recommend Tom Hyland for his excellent service.

cristie carter

Aug 30, 2013

My expoerience was great.................................................

justin hodge

Aug 26, 2013

i was very impressed with the way they helped me get out of my car and steve and silva both was customer friendly helped me with everything a new car buyer needed

Justin Meuse

Aug 23, 2013

This was my first car purchase and Jodi made it very easy to help me decide! ! ! ! ! ! ! ! ! !

B Grant

Aug 19, 2013

Molly was informative, courteous and pleasant to work with. Molly was able to answer questions about the car and the buying process. Thanks Molly.

David Greco

Aug 16, 2013

Very well treated .......................................................

Matthew Thoben

Aug 14, 2013

Everyone was very friendly and even found the truck I wanted when they didn't have it in stock!

Karen90escobar

Aug 9, 2013

I had a great experience, Karen Wheeler was great, and helped a lot. I would defenetly recommend Byerly Nissan. I'm happy with my new Rogue 2013!!

dwwlou

Aug 8, 2013

They were very easy to deal with. I requested a quote online, drove the car, and decided to purchase it. The offered extended warranty but didn't push like some dealers do when I told them no thank you.

beltzs

Aug 3, 2013

This was first new car experience. Jodi was very knowledgeable and helpful. She made my experience comfortable and I would definitely recommend her and this dealership to all my friends and family. I love my new car and look forward to utilizing the service department for routine maintenance.

filmgazer

Jul 25, 2013

After first communicating via e-mail and phone, I met my salesperson, Silvia Ivanova, who was very friendly, informed, and helpful. (Btw, she sent me price quotes in an e-mail for the cars in which I was interested! How convenient is that?!) She and the Sales Manager, Patrick Williams, made me feel so welcome when I finally visited the Byerly Nissan dealership. Purchasing a new car can sometimes be a stressful experience, but working with Silvia was a pleasure. I've yet to use the Service Department, but I've only heard great things from a friend of mine who's dealt with them for years. I would definitely recommend Byerly Nissan to family and friends. Thanks very much!

Shancthomas

Jul 16, 2013

Larry was wonderful to deal with and we had an all around great experience at Byerly! We will be back! We will also recommend you to our friends. Trisha was also great to deal with on financing.

bigtruckcd

Jul 6, 2013

Molly and Trisha was exceptional. No questions went unanswered.Above & beyond to make me comfortable.Trisha is an awesome financial expert.1st least isawesome she explained it brillantly.

ShaysMom05

Jul 4, 2013

This was the best car buying experience i have ever had. Very friendly service from everyone. We love our new car. We got a great deal. Thank you to everyone at Byerly Nissan for making this an enjoyable experience. We will recommend people to come here when looking for a car. :)

frontier1234

Jun 28, 2013

Working with Silvia at Byerly Nisson was a pleasure. She was very helpful and friendly. I would recommend this dealership without hesitation.My Nisson frontier's radio did not work on the test drive. Silvia ordered a new one and it was replaced the next day in under 1 hour. Service Manager was very helpful and greeted me by name.Thanks for the great truck buying experience.

gwhen56

Jun 28, 2013

This is by far the best dealer and car salesman I have ever purchased from. I had a long drive tothe dealership so the deal was worked out over the internet and by phone. The price quoted meand the price I received when I got to the dealership was the same, nothing hidden. Talk to Bob Steffan, he will treat you. If I could give 6 stars I would. Gary Henderson White Mills, KY

SprinttoByerly

Jun 18, 2013

The Experience was excellent. The Sales Manager and Business manager was excellent.We have bought from the Ford side of the dealership.This is the first Nissan from them. May I say an excellent experience.

jtreadwa

Jun 17, 2013

I had tried another dealership before I came to Byerly and there is no comparison to customer service. I thought that being the same car it should be the same price in this area, but i was wrong. I applied for the car on-line to save time not messing with salesman. I spent 4 hours at the other dealership across town and when I called Molly and told her what I was looking for , it was as easy as any car buying experience i ever had. I showed up the next morning and within an hour I had purchased the car and was back at work. Thanks Byerly and Molly & the whole staff for a job " well done " from me the customer.

brendaash

Jun 5, 2013

Byerly Nissan has GREAT customer service. This is the best new car purchase experience that I have received in many years of buying cars. They do not use high pressure. They explain your options and let you decide at your on pace. The staff is very courteous, friendly, and know their vehicles. Usually when I pick up my new car there is enough gasoline fumes to get you to the closest gas station. Can you believe that Byerly Nissan had the nerve to provide a full tank of gasoline?? I will recommend this dealership to friends and family.

triciabrooks

Jun 4, 2013

I chose Byerly because I had gotten recommendations from two friends about the great service they received in sales and service.Molly covered everything about the car before the test drive - explained features in depth. Excellent, excellent customer service before and after the sale. Patrick Williams was also helpful in negotiating trade in value. Gene Bohn went through warranty during financing. All very helpful and provided good information.Molly was great in negotiating trade in price with Patrick. Molly went through car features again before I left the lot after financing was completed. Pricing at Byerly was the best I found on the internet when comparing Louisville Nissan dealers. I would recommend Byerly to friends and family because of best pricing and quality customer service. Thanks for a great car buying experience. I hope to do future business with Byerly.

ralvey

Jun 3, 2013

Molly and Pat were very helpful and informative through the whole car buying process and made it very easy to make a decision. They were not pushy and listened to our needs on price.

chippylonzo

Jun 2, 2013

my wife & I spent the whole day test driving different types of vehicles. Mr.Edelen was patient and ansered all of our questions until we decided witch vehicle we wanted

EFROMZZ

May 28, 2013

LIKE TO THANK BYERLY NISSAN AND ESPECIALLY PATRICK WILLIAMS FOR FINDING MY 2013 370Z NISMO THE ONLY ONE LEFT IN THE STATE OF KENTUCKY THANK YOU! ALSO LIKE TO THANK THE ENTIRE BYERLY NISSAN STAFF FOR A VERY PROFESSIONAL EXPERIENCE I THANK YOU!

dkouns214

May 25, 2013

Very friendly staff and very efficient!!! A very nice dealership and staff easy to talk to and work with. Dealership has been in business for years and really care about customers. Highly recommend them.

Kblair9706

May 24, 2013

Pleasant car buying experience. Al was a pleasure to work with . He was very knowledgable on all the different ford products and services. Will definitely shop here again.

Derek410

May 19, 2013

Mark is a very fair businessman, this is rare in the used car business. I would recommend business to anyone, I will be back for my next car.

annasatram

Apr 29, 2013

We were in the market for a new car because our lease was up. My saleperson Mark Hall sold us an Altima several years ago and called me on April 6 to wish me a happy birthday. He has always followed up with us and gone the extra mile and kept in touch with us. We decided to return to Byerly Nissan and meet with Mark Hall and leased a 2013 Altima. Mark was very helpful, courteous and understanding of our needs. He was not pushy at all and consequently we are happy with our purchase. I would recommend Byerly Nissan and Mark Hall if you are in the market for a new car.

egour

Apr 27, 2013

I really wasn't interested in purchasing a new vehicle, I wanted lower payments on my present vehicle, a 2008 Ford Escape. I didn't get lower payments on my Escape, but I did end up getting a great deal . I never had a brand new car before. I got a Nissan Rouge (a new one) for the same price as my old Escape. How great is that? I ended up with a better deal and a better car. The gas mileage on this vehicle is the best I ever seen. This is my third car from Byerly. My salesperson was Marty Bray. I feel more like he's my friend. He always come through for me. He takes the time and really work to get me the best deal. Thank you Marty and thank you Byerly. I'm recommending Byerly Ford/Nissan to all my friends. and Marty Bray Betty Endsley

CV2CARIBOU

Apr 25, 2013

I HAD BEEN SEARCHING FOR A MINI-VAN IN A CERTAIN PRICE RANGE FOR APRX TWO MONTHS. PREFERRABLY A NISSAN ORTOYOTA. BYERLY HAD A NISSAN IN MY PRICE RANGE BUT SOLD IT BEFORE I COULD GET A LOOK AT IT, EVEN THOUGH THE YHAD CONTACTED ME BY INTERNET AND BY PHONE. I PREFER TO PURCHASE FROM DEALERS. WHEN I SAW THE MERCURY VAN I FELT THE FORD KINSHIP WAS CLOSE ENOUGH SO I WENT FOR IT.I AM A USAA MEMBER FOR 50 YEARS . IT PROBABLY TOOK ME AN HOUR TO COMPLETE THIS TRANSACTION . THANKS TO PATRICK AND LARRY. A SPECIAL THANKS TO TRISH FOR HELPING ME TRANSFER MY SPECIAL MILITARY LICENSE TAGS TO MY NEW VEHICLE.IF IT AIN'T BROKE DONT FIX IT !!!DONALD GOODWIN SRCW-3 USA RET

bardstownbob

Apr 11, 2013

First off, Molly was the only person from any dealership nearby that would give me a quote via email. Granted, quotes are just that, a ballpark figure. She didn't call me constantly, she followed up by email first as requested. Then we began phone and email conversations. Molly is very friendly and outgoing. She has quite an automotive background, from service all the way through sales. In the end, the price was worked out to are liking, the service was great and I feel everyone walked away satisfied. I would highly recommend you at least speak with Molly, if you are considering a new Nissan purchase. The sales manager Patrick Williams was great to work with also. There only a few car sales people I would every recommend. Molly is certainly in the top ranking Now with all that said, my first experience at Byerly was the ford sales. Not a great experience, swore I would never give them another chance at my business. Thanks to Molly and the great staff we worked with, everything was done as agreed, and I can give my hats off to Byerly once again. Thank You Molly!

Robin123

Apr 7, 2013

This makes vehicle #7 that my wife and I have purchased from Mr. Hall. We would not know what to do without his help and guidance. Everyone that ask us where we get our cars, this is the place we tell them to go.

kimbert

Apr 3, 2013

My first car was a Nissan Sentra, next came the 240 SX. My next vehicle was an Explore, A-plan pricing can't be beat it. So, 16 years later my Explorer dies. I, admit, i went out to Byerly Ford to view the Escapes. When no one came out to even acknowledge us, my sister and I wondered on over to the Nissan side. Right off, Larry greeted us and asked if we were looking for something specific. Yes, Nissan Juke,i wanted to see in person. He showed me the one in the showroom. Love at first!!! Larry was the greatest. He made me feel so at ease. I was only going to look! After a test drive it was over. I bought!! Larry, explained everything answered all my questions and my sisters questions. Trisha was wonderful. I can't them enough and it was well past closing time when we finished and still smiles all around!! So glad to be back in the Nissan group!

jellio60

Mar 30, 2013

Great experience working with the salesman Clyde Gibson & the team at Byerly Nissan. I purchased a 2002 Volvo S60 for my son. All through the process of buying the car - from the test drive to the pricing of the vehicle it was a very positive experience. I will definitelyrecommend anyone looking for a new or used car to see Clyde & the rest of the team at Byerly Ford Nissan.

fredrobinson67

Mar 26, 2013

Fred Robinson--March 2013I try to buy a new car at least every 20 to 30 years whether or not I need one. I decided a Nissan Altima was the car best for me. After researching Nissan dealers in the area, I chose one, test drove an Altima SV, liked it and didn't even get to make an offer. The price was fixed and that was that. When I went to Byerly Nissan, I had a particular car in mind I'd found on their web site. Steve Edelen was the salesman I worked with and it was a pleasure. We didn't negotiate much because the price was already a couple thousand dollars less than the other dealer I went to. I bought the car. Steve showed me all the features and explained how things worked. I really like the car and am very happy I went to Byerlys. I recommend them as a dealer and Steve as a salesman. They made buying a car an enjoyable experience.

kcriswell815

Mar 25, 2013

I really enjoyed my experience shopping for my used car at Byerly. I felt very well taken care of and all my needs met with my purchase and any concerns of any kind was quickly taken care of I would most definitely shop again for service and satisfaction Byerly Nissan is diffenitely the one to beat .A GREAT BIG THANK YOU TO CLYDE GIBSON MY SALE REP.

Jeramie Mattingly

Mar 21, 2013

Had a overall great experience and was helped out very well. Nissan is a great product and we are loving it. Would definitely recommend Byerly auto group too friends and family. Thanks again.

yoyomom

Mar 19, 2013

What wonderful, thoughtful people! When I backed my Altima into my mom's garage I pulled too close and knocked off the mirror on the driver's side. Byerly Nissan Auto Body to the rescue! They were so kind and helped to reattach my mirror so that I could make the long drive home to West Virginia. From the lady who answered the phone to the man in the body shop, each one was kind and friendly! Thank you to each one of you!

MorrisMetcalf

Mar 10, 2013

Upon looking for a vehicle at several dealerships, I had contacted Molly Milan with an inquiry about a used vehicle. I went and test drove it that next day and purchased the car the day I test drove it. All of the employees there were extremely friendly and I feel as though that Molly did an excellent job. I am very satisfied with my vehicle and the service that I was given.

harleyken1

Mar 1, 2013

I had been involved in an accident , which had totaled my vehicle. I had been searching at dealerships and on line for a replacement and was kind of on a time line when I came across a SUV at Byerly Nissan, which I was very interested in. The SUV was just taken in on trade and was not ready for the lot, however the sales staff (Steve and Pat) really went out of thier way to allow me time to look at the vehicle, test drive, and make my decision (all while the service staff were working on getting it ready). Needless to say....I did purchase the SUV and love it! Thanks Steve and Pat for a Great experience!!

adi2004

Feb 27, 2013

Bob did an outstanding job. He was very friendly and courteous. The transaction was very smooth and easy. I called a few days in advance and when I got there he had the car we wanted waiting.

Sfugate

Feb 26, 2013

Very pleasant experience. Everyone was very friendly and helpful. Vehicle was cleaned, filled with gas, and ready when I got there to pick it up. Larry was very helpful in showing me how to work all the gadgets this vehicle had to offer, and is readily available if I have questions.

angeleyestreva

Feb 24, 2013

The dealership and salesman cared so much they returned to the dealership after closing when I called just to sale me a car and help me out. They even drove me to return my rental car and then back to pick up my vehicle. They gave me a great discount as well. The next day I got 3 calls making sure I was happy. Best customer service ever! I would tell everyone to go to Byerly Nissan!

20popcorn13

Feb 17, 2013

Our experience from start to finish was seamless. Tom Hyland made this happen for us. We got the car we wanted for a fair price No hassle just a pleasant expereice. Next time we purchase a car we will definately check out Byerly Nissan first.

LoriTaylor

Jan 28, 2013

Great friendly smiles, good communication with customers, explanation of sales and service and always there if the customer has any questions overall a good business

jhayes0263

Jan 27, 2013

I was in the market for a good economical used car and decided to stop in at Byerly Nissan and look at a few of the Nissan Versas on the lot. I had recently rented a Versa on a trip from Florida to Kentucky to visit family and really liked the way they handled and the good gas mileage along with it's acceration. When I arrived at the dealership I was met immediately by Molly and made to feel very comfortable and was not given the pressure sales pitch that normally accompanies your first contact with a salesman. I explained my situation and what I was wanting to accomplish and was amazed at how accomodating everyone was at the showroom. I explained to Molly that although I was sold on the Versa, my wife was not and would need some convincing. Without hesitation I was given the keys and told to drive it home and let my wife see and drive it and bring it back the next day after work. If she did not like it then they would work with me on another style of vehicle. I did as they suggested and my wife fell in love with the vehicle and the next day I returned to the dealership and bought it! The financing was the easiest part of the whole experience as I was pre-approve through my credit uniion prior to car shopping. Within an hour I was on my way in my 2011 Nissan Versa!

VickieB1221

Jan 27, 2013

Clyde worked very hard to get the deal I wanted. He was friendly and easy to work with. My visit to Byerly Nissan was overall a pleasure and I am very happy with my purchase.

ajestes

Jan 22, 2013

I phoned the dealership before driving to Louisville and talked to Bob Steffan. When I reached the dealership he showed us the car that we wanted to see. He answered all the questions that we had. It was not a pushy salesman, if he had of been I would not have purchased the auto at this dealership. The lady with financing was also very helpful and informative. She helped us to get the best financing that suited our needs. I would purchase another vehicle from this dealership and I would also recommend it to my friends and family.

Shalese

Jan 21, 2013

When I walked in the dealership, someone was there to greet me, although they were busy that day, Byerly Nissan still felt customer service was a necessity. I stated I was interested in the Nissan Rogue and without hesitation I was given the key to take a test drive. Although I was interested in the vehicle I did not have the funds to purchase the truck yet. I was in an accident with a semi-truck and my car was totaled. They allowed me to place the car on hold in which I thought I would have the funds in 5 days. Five days passed and I still did not have funds. Although my hold timing had expired, Byerly was gracious enough to continue to hold the truck 10 more days until I was financially capable of purchasing the truck. For some reason, Steve trusted me enough to pass up other opportunities to sell the truck in order to allow me to end my very long and trying search for purchasing a new ride. After I purchased the truck, we shot the breeze for about an hour with Steve Edelen, my sales associate and Pat Williams, the General Manager. I really appreciated the kindness and patience that was shown towards me and the efforts for going above and beyond to satisfy my needs. Thank you so much!!!

vboling

Jan 18, 2013

Friendly and knowledgable sales staff. Willing to work with me to achieve the results that I wanted. Would send my friends and family to Byerly for their car needs.

Stosh

Jan 16, 2013

I was very pleased with my visit and with my new Nissan Frontier. My salesman was very personable , he listened to what I was looking for and found the Frontier for me. He did a very good job.

klsamos

Jan 7, 2013

These guys are like family. They all worked really well together as a team. They the buying experience a comfortable one and not as if I were underpressure.

Mikemessex

Jan 7, 2013

The entire staff at Byerly Nissan/Ford was extremely helpful with our new car purchase. Mark Hall and Trisha did their best to provide great customer service and information regarding our purchase. We will recommend our family and friends to Mark and Byerly Nissan/Ford!!

jamesstrong75

Dec 30, 2012

I was in the market to buy a new Nissan Juke. Buying from Byerly Nissan was a painless, and fun experience. I am looking forward to frequenting this business, in the future.

Beanface

Dec 26, 2012

Easiest car purchase of my life. Randy et al gave an unbelievable price. 100% hassle free! He was a man of his word as was his manager. I would recommend them without reservation. I love the Pathfinder!

jtharrison

Dec 26, 2012

Working with Molly and Patrick who were very patient with me while purchasing my car. I must say it was great and I could not have gotten a better car for the price I paid.

lhjesse33

Dec 16, 2012

I really enjoyed working with Molly, Patrick and Trisha at Byerly Nissan. Their knowledge and expertise helped me make a decision that the Nissan Rogue was the car for me! I love my new car! :)

xelha

Dec 14, 2012

I can't say enough about my experience at Byerly Ford. From the moment I spoke with Mark Hall I knew he would be honest and fair with me, and that is exactly what I got! He went above and beyond my expectations. Mark is professional and very knowledgeable about the vehicles on Byerly Ford's lot. He never tried to "upsell" me after he knew what I was looking for or could afford! THANK YOU THANK YOU!!! The unbelievable service continued throughout my purchase. Trisha Brown and Gene Bohn worked effortlessly to ensure that I received fair financing and a payment that was affordable/comfortable even in this economy! My sister will be next for a vehicle and she will absolutely buy one from Mark Hall and Byerly Ford.I will continue to tell my family and friends to go straight to Byerly Ford when they need a new or used vehicle, and of course ask for Mark Hall.

mk0072008

Dec 10, 2012

Simply FantasticMolly was exactly the person I needed to help buy my new Altima. She was kind, patient, and understanding. She took time to answer any questions and never got upset when I became overwhelmed/frustrated. She is simply fantastic! Molly was available day or night even on her day off to answer my questions by phone or text. Molly is not only a great sales rep for Byerly but now a friend. Thank you all at Byerly for your help and kindness. Mike Kruger

James C Morris Jr

Dec 5, 2012

My sales person was Larry Wise and he went way above and beyond to educate me about the Nissan Maxima I purchased. Additionally, Larry was so well versed about all of the available rebates and discounts that I feel I got a great car at a great price. I will definitely recommend family, friends and business associates to Larry and Byerly Nissan. And by the way, my wife says the next car we purchase will be another Nissan from Larry and Byerly. Thanks! Jim -

StephenFrench

Dec 4, 2012

I purchaced a 2013 Altima from Byerly Nissan after shopping with 4 other Dealers.Everyone wanted to sell me a car with more options than what I wanted. I could not get them to the price I thought was fair. Molly Milan at Byerly Nissan contacted me via email and then by phone. She never pressured me to by anything. She let me know that she would work to find the car I wanted. When she found the car i wanted she contacted me and between herself and Patrick the Sales Manager, They sold me the car for the price that I know is fair. I commited to buying the car over the phone. The next day when I went to pickup the car I test drove it, signed the papers and was gone in less than 1 hour. If your looking for an Honest dealer that is willing to earn your buisness I recommend Byerly Nissan. Molly was a pleasure to buy a car from.

Gmc1953

Dec 3, 2012

I had tried to purchase a Frontier from another dealership, but when I went by Byerly I found a much better deal and had a very good experience working with Steve Edelen and Patrick Williams. I will definitely recommend Byerly Nissan.

suomyrider

Nov 30, 2012

Byerly has always been great for family. They have provided use with the best customer service for many years. I look forward to doing business with them again in the future.

Mike J B

Nov 29, 2012

I went to 8 different local dealerhsips and had by far the best experience at Byerly. Bob Steffan did a great job accomodating my needs and finding the model and features that were right for me. No-nonsense sales approach that helped make spending hours in the dealership tolerable. They helped to work out a deal I was comfortable with. Very positive experience all around.

vaughtsj

Nov 29, 2012

This was my first vehicle purchase and it went pretty smooth. It was an enjoyable experience for me. They were very friendly and good salesmen. All my questions were answered very clearly.

westemple

Nov 28, 2012

Have purchased a Ford truck and Nissan Pathfinder (both new and at different times) and the quality of service, professionalism and attention never changed. This should be the standard for all dealerships. Highly recommend and would feel comfortable if my mother bought from this dealership.

jonathan.stetar

Nov 21, 2012

The entire team at Byerly Nissan was very helpful throughout the entire process. I purchased an all electric Nissan LEAF. I was concerned about the range on the vehicle. Steve and Larry said try it out for a day. It was great. I was able to try the car on my normal daily commute. I saw the car would be great for my daily commute and running around town.Larry and Steve tag teamed the process since the LEAF requires someone that is certified in knowing the various systems. It was pleasure working with both of them. Larry walked me through all the systems on the car.The negotiations were simple. I told them the terms and price I needed and Steve and Larry were able to get it for me. It was thankfully a quick process since my wife was 9 months pregnant and really didn't feel like sitting at a car dealership. The guys got us in and out quick. They were even flexible enough to allow me to take the new car to work and come back later to finish everything up!I'm enjoying my new son and my new car!I will definitely go back to the team at Byerly!

wildm001

Nov 20, 2012

Since I was still interested in the vehicle and Byerly had the best prices, I decided to try them again. After this most recent visit, I'm thinking, you have to sell at rock bottom prices when all else fails.That was a huge mistake. Steve, the salesman, was very responsive & willing to help and had made arrangements to see me the next morning for a trade-in appraisal. I had a cash and my 2008 Mini with 72K miles ready to make a final deal on a 2012 - $ 21,450.00 Nissan. Unfortunately Patrick called me at my home later that evening, and after hearing what he had to say, I can safely say that I won't return to Byerly as long as Patrick is employed there, and that I wouldn't buy a car with Patrick involved, even at 1/2 price. I can't recommend this dealership as a result.FORMER REVIEW: I do like their pricing in relationship to other dealerships for the same models. Previously I had written somewhat of a negative review based upon the communication between two staff members and I've decided not to evaluate the entire dealership based soley upon those characters.

trocino

Nov 14, 2012

Larry responded in a timely fashion to my online request for the Byerly best price. He was professional and courteous. I drove off the lot that day. I did not receive what I thought my trade in was worth so only rated 4 on the price.

Sdbaxter04

Nov 13, 2012

When we were first looking at cars, Steve did not pressure us into anything. He was very humble and we felt comfortable letting him know that we were looking around. Steve introduced us to Patrick that day and he assured us that he could find what we were looking for and to give him a call when we made a decision. My husband called him on his off day and he answered all of our questions and concerns on finding exactly what we were looking for. We wanted a black Altima with tan interior and unfortunately there wasn't any around the local areas. Patrick called us back the next day and found our car inTN. It arrived the very next day and I was driving my brand new car that night. This is my 4th car and we have never had such and easy and great experience. We will definitely be back for my next car.

larryladegast

Nov 7, 2012

Larry WIse,Tricia and Pat were AWESOME. I would send my family and friends to them without question for the car buying experience dealership is top notch!

Donnamarie1

Oct 25, 2012

I want to thank the staff at Byerly Nissan( Patrick Williams & Larry Morris) for helping me with my purchase of my new Nissan Pathfinder . They were there every step of the way to make my dream come true. I would recommend this dealership above any other. I love my pathfinder. If you need an auto ask for Larry Morris he is the best.

frosty_pj

Oct 25, 2012

Steve Edelen and Pat Williams were very easy to work with. I left feeling like I got a good deal for trade-in and new car.

lindalumatt

Oct 7, 2012

In 2005 I purchased a used 2003 Nissan Altima from a friend. I had all my maintenance work done at Byerly Nissan with true satisfaction. Unfortunately on 9/7/12 my 2003 Altima was totalled in a accident. I loved that car. Since I had such excellent service from Byerly's service department I thought there was no other place for me to go to purchase my new vehicle. I knew a had to have another Altima. I purchased my beautiful Navy Blue Nissan Altima and couldn't be happier. Scott is a super great Service Manager and Bob was a wonderful salesman. Keep up the good work guys.

Venice V. Eads

Sep 30, 2012

Six days ago I walked onto the lot at Byerly Nissan not knowing anyone associated with the dealership. The first vehicle I saw was the one I had come looking for. I walked into the showroom and was greeted by Clyde Gibson. I am nearly 80 years old, and in the 60 years I have been buying vehicles I have never had a more pleasant experience. There was no hassle, just straight-forward common-sense information about the vehicle, price, warranty, etc. and the deal was complete. I was equally as impressed when I dealt with Trisha Brown in finalizing the contract. There was absolutely no pressure or intimidation in any way. I have already received raves and compliments from my neighbors and friends at church on my Black Ametheist Rogue SV/SL. To ask if I would recommend Byerly Nissan and Clyde Gibson is a resounding "YES", in fact two days after I purchased my vehicle I brought a friend and she purchased the exact same Rogue SV/SL as I have. From the friendly atmosphere when I walked in, to the moment I drove off the lot in my shiny new Rogue full of gasoline, will be an experience I will long remember. JAMES W. DENNIS (purchaser)

amanda.h.pennington.5

Sep 5, 2012

We dealt with Patrick Williams for a few weeks online. He made sure he had a car ready for us to test drive when we came in last week. Everything went great and we were able to get the car we wanted on that Wednesday

kenmudd

Aug 31, 2012

I contacted three dealers and asked each to give me their bottom line price. I made it clear that I would buy from the low cost dealer. Byerly took me seriously and responded appropiately. Patrick, the salesperson, was kind, courteous and business-like. He met me on my terms, not only on giving a firm price but also in terms answering questions and making himself available at times covenient to us. Patrick was very service orientated.

Yvonne & Brian Miles

Aug 21, 2012

My husband and I were extremely pleased with the personal attention we received from Pat Williams and Trisha Brown. It was the most fun I've ever had purchasing a new vehicle. Pat worked with us until we finally found a price we could live with. Even though it was past closing time by the time we closed the deal, both Pat and Trisha stayed to complete the paperwork and were still smiling when we finally left. Pat was a joy to work with. He is personal, funny, and very knowledgeable about all types of vehicles. I would highly recommend Pat, Trisha, and Byerly Nissan to anyone considering purchasing a new vehicle. We absolutely love our new red Nissan Frontier pickup!!

HavilahWallace

Aug 8, 2012

I have actually already recommended this dealer and specifically Trisha Brown and Pat Williams on my Facebook page. After a horrible experience at another dealership- I left not signing the deal and came straight to Byerly after a friend's referral. Not only did I receive great customer service, I also left with a great car! My boyfriend was more impressed than I was due to Pat's great personality and love of baseball- I couldn't keep those too from having a great time talking to each other, it was hilarious and kind of cute. We will have to replace my boyfriend's car in a couple of years and we have already decided that we are coming back for sure!!!! I only wish we could give more stars instead of just 5.Thank you,Havilah

amyhuck

Jul 31, 2012

Pat was very straight to the point. He didn't mess around with us and try to negotiate price with us like other dealerships have in the past. He was very straight forward and that made the experience of buying a car go very smoothly.

thehallfam

Jul 27, 2012

Byerly had an awesome price on the perfect car for my family. The 2012 Nissan Quest SL we purchased has all the features we were looking for. And the excellent customer sevice from the 1st phone call, the test drive to the final sale with a great finance rate beats anything I've ever experienced. Thanks Bob, Trish & Pat!!!

Linda Stone

Jul 21, 2012

I enjoyed my experience of buying my new Rogue SL mostly due to the fact of my salesman Patrick Williams he was never pushy, he could not have been anymore helpful in making me happy he kept everything light and let me make my decision with his help. I have always driven cadillacs and this is my first car not to be one but Patrick sold me on his product and the service I will get.I will definately tell everyone how pleased I am and suggest Patrick to them.He went out of his way to help including on his day off, Patrick seems very passionate about his job and has a clear vision of what it takes to serve the public.

abronge1

Jul 11, 2012

Patrick Williams was my salesman and he worked very hard to make my experience enjoyable. He helped me to determine what costs my 2009 Rogue would likely incur over the next several months which helped me to decide to lease a new one. Patrick was enthusiastic and was very attentive to my needs and questions. I am extrememly happy with my newly leased vehicle and will certainly come back and deal with Patrick again when I am in the market for another Nissan. Thank you Patrick for all of your help and interest in finding my new vehicle!

iroutt

Jul 10, 2012

The sales staff was great from start to finish.I am 63 years young and have bought many cars/trucks in my life,the service was the best that my wife and I have ever recieved from any car/truck dealer. Thank You.

rucker196

Jul 2, 2012

Patrick was very friendly and honest with his approach when I went into the dealership. I went in looking at used cars and Patrick when ask about the Sentra he informed me that I could get this car new for what I would pay for the used car I was looking at. He was very helpful and I was very comfortable doing business with him and would recommend friends and family.

Josh Riley

Jun 29, 2012

Patrick works very hard at his job. He is a great guy who went above and beyond for us. He even came in on his day off to help us out! I would highly recommend Patrick as the guy you want selling you your car.