Used Cars for Sale at Cable Dahmer Chevrolet in Independence, MO

IndepGirl

Oct 14, 2016

This place is great!!! Brian was awesome and fun! He made the experience exciting and had us laughing the whole time... Absolutely worth the drive

Bill Lauck

Oct 6, 2016

My daughter had a 2005 Saturn Vue with lost of miles that she bought brand new and was the only driver. They had the ad running allowing 3500.00 for a trade value which she met all of the requirements. They showed her a 2014 Ford Focus SE with 42000 miles. They hedged about the price and wanted to know what payment she could afford? She told them a number for a payment and she told them she could not afford it.So I asked about the 3500.00 trade in. They said we didn't read the fine print. So I asked how much the Focus was priced for. They said 18,800.00. I asked how much for Saturn trade-in? They said about 1000.00. So they left us the desk. I immediately called a salesman at Victory Ford. He had a 2014 Ford Focus SE with only 21,000 miles for 11,500.00. We went there and got 2500.00 for the Saturn and traded for 9000.00 dollars and she is driving it His took place at your 103rd st. Location. Bill Lauck

Beast 666

Sep 30, 2016

Fast Service in and out back on the road Josh Was helpful and knowledgeable about my new truck I will keep coming back for all my service needs

Raidernation

Sep 30, 2016

I came there after having so much trouble at other dealerships and met Tim Hardin he was so wonderful to work with and I really enjoyed my car buying experience.

bondwife

Sep 28, 2016

Tim Hardin is a pleasure to work with when buying a vehicle from Cable Dehmer. Very personable and knowledgable. I would recommend all my friends to visit this dealership for their next purchase.

Blakebarker

Sep 24, 2016

Joe always does me a good job. He has went above and beyond to make sure I was happy and satisfied. He has made my experience very personable

Car girl

Sep 24, 2016

Friendly knowledgeable staff!!! This place feels like home not high pressure and explain the process all the way through I loved my experience !!! I will go back and send everyone I know

Happy josh

Sep 24, 2016

Thank you for the speedy delivery!! Loved working with you Marie, will definitely send people your way!! I Love my new Chevy tahoe!! Thanks again

CYNBIS

Sep 23, 2016

My experience with Cable Dahmer Chevrolet is on the used car side. I called last Thursday morning to inquire about a vehicle. I spoke with T.J. (Troy Burke JR). He told me the car I was inquiring about was available, and I made arrangements with him to test drive it to my daughter (30 miles away) on Saturday at noon. T.J. said that would not be a problem, and that he would get the keys to it and hold onto them until I got there at 12:00 noon on Saturday. Come Saturday, I drive 30 miles to the dealership. I was met in the parking lot by a lady who took me to meet T.J. Upon being introduced to T.J. (remember I had a 12:00 appointment with him) I get the deer in the headlights look. He had no clue we had an appointment and he had no recollection of our conversation on Thursday. I reiterated our previous lengthy conversation before the light bulb in his head starting getting a little bit lighter, not much, but a little. I might insert in here that I was introduced to T.J. in the middle of the office he approached chomping (and I use chomping literally) on his gum the overhead music was very loud and sales people were talking? back and forth across the room to each other I couldnt hear myself think. T.J. then proceeded to leave me standing in the middle of the room to go get the keys to the vehicle. When he returns no keys. The car is at their GM dealership (not in his office as he promised on Thursday). He then leaves me in the middle of the office, yet again, to get paperwork which would allow me to borrow the car to take to my daughter. He takes me to the GM dealership basically just leaves me in the parking lot, and goes inside. I wait about 10 minutes and he returns with another salesman, who proceeds to inform me that the car had been sold the previous day. So I drove 30 miles to keep an appointment the salesman couldnt even recall for nothing. The 2nd Salesman convinced me to come in and have a seat we are going to help you out we have over 500 cars we will find you an acceptable car over and over. During the course of waiting 3 hours at the dealership for them to find me a car, I'm left sitting in the showroom of the GMC dealership, while apparently at the same time, any and all cars I might have an interest in are either "already sold" or "out being test driven". I NEVER TEST DROVE 1 CAR!!! I express my dissatisfaction with several sales people and finally get introduced to Joel Fortner, the used car Sales Manager. He also gave me the same give us a chance, we will take care of you, we have over 500 vehicles pitch. I was also introduced to yet another salesman (Noe Ocegueda) who was going to take care of me. I provided my vehicle requirements to Noe, and after 3 hours and much frustration, left the dealership.On Monday at 11:30 a.m I email Noe to see if they had gotten any cars over the weekend that fit my needs. At 4:19 p.m. I get a response:"Do you want to come in today im here till 9pm or is wensday a better day.. or when can you come in..??Its a Malibu sedan 2010 with very low milesYour going to love itI respond back:I need pictures, Car Fax ... color .... price .... all the info ... I'm not coming tonight and I have appointments tomorrow ... but if I like it after you send me all the info then you can bring it to me and help make up for all the time I spent there Saturday ...Deal?To which I never received a response.On Tuesday morning, I call Joel Fortner, Sales Manager. He said he will check on the car Noe was speaking about and call me back. He never called back. I sent him a text at 10:00 a.m. and asked him to text me back, and received no response. When I returned home at 2:30 Tuesday, I had a voicemail from yet another Salesman Will the vehicle you asked about is sold but weve got one coming Friday morning with more options, let me know if you are interested . How can I know if Im interested, if I dont even know what the car is? I called Will and left a voice mail at 2:30. No response. I called Will at 5:30 and left a voice mail. No response.On Wednesday, I sent Joel an email laying out all of my frustrations. Got no response. I did get a phone call from Noe shortly after the email to Joel, giving me the specifics about the car he had on Monday, and the stock number to look at it on their website. AND get ready ... ITS THE EXACT SAME CAR I ORIGINALLY DROVE 30 MILES TO TEST DRIVE ON SATURDAY AND UPON ARRIVAL WAS TOLD IT HAD BEEN SOLD! PLUS IT WAS PRICED $1,000 MORE THAN IT WAS PRICED ON THURSDAY WHEN I INQUIRED!!!Needless to say, I was not a happy camper. I asked to speak to Joel and Noe said hes gone to lunch right now. I hang up from Noe and call Joels cell. He doesnt answer. I hang up and call Joel again. He answers and says Im in a meeting, can I call you RIGHT back, and I said Will you? and he said yes. 2 hrs. 45 minutes later, he finally calls back and leaves a message for me to call him.At this point, I have decided that even a $3,500 trade-in promise (which I'm pretty sure now was a gimmick to get people to come in) cannot buy trust, honesty, professionalism and integrity 4 things that Cable Dahmer Chevrolet Used Cars are totally lacking in based on my experience. Noe was at least communicating with me. I would strongly suggest to Noe that if he truly wants to make a living at selling used cars to find a more trustworthy, honest and professional dealership with integrity, to hang his hat.I strongly urge anyone considering purchasing a used car to look around. There are much more professional places to do so.

LisaJP

Sep 16, 2016

My son and I stopped by Cable Dahmer and were greeted by a friendly young man Brandon Abbott. He was so accomadating and knowledgeable. My son loves his new truck. My husband brings all our Chevys here for service and recalls along with a recent visit to the body shop. Thanks for taking care of our needs!

Don Parker

Sep 13, 2016

Cable Dahmer is my go to dealer for purchases, service and recalls I especially enjoyed meeting and talking with a young man Brandon Abbott and will definitely use him on my next car purchase.

Tague

Sep 13, 2016

Brandon Abbott is a very energetic and bright young man very knowledgeable about the cars on the lot that he is selling I have recommended several friends to deal with him in the future

Dezfan

Sep 12, 2016

I am a repeat customer of Cable Dahmer Chevrolet and each time I have worked with Mike Hooper. He's an honest salesman that works very hard to be sure that his customers are satisfied. This time, we helped our teenager buy a car. Mike made a special effort to teach our son about car buying and owning a new car.

John

Sep 12, 2016

Sales associate Mike Hooper had excellent customer service. Listened to customer needs and identified vehicle to meet needs. Effectively met payment term expectations. Walked through finance process. Then followed with thorough explanation of vehicle options and technology.

Acura_11

Sep 11, 2016

I had such a good experience shopping at Cable Dahmer. Eli Guymon was very helpful and made it fun. Which is so hard to get when buying a car. I would highly recommend them and most of all Eli. He was great!!

Hayabusa08

Sep 10, 2016

Very professional,, down to earth experience!! No BS,, rite across the plate!! Like the dealership. Timothy Hardin salesman did excellent job!! Very easy. Joe in financing was the same. The two make a great team. No negative response to say. Will be backThank you for the great deal an courtesy .. Mike Kline

Gryan94

Sep 4, 2016

Very friendly and fast service would highly recommend to anyone great staff who will go out of their way to get he best deal possible for you 5 stars!

Vrrdogg

Sep 3, 2016

I wanted a new Chevy truck and she had lots of knowledge and was helpful and very nice I will buy from her only and again.

TomCruze

Aug 31, 2016

Sarah was very helpful, friendly, and took care of everything I was looking for. Overall great experience. I would highly recommend this dealership and sales rep.

ab5123

Aug 31, 2016

Tim was great to work with. He was very knowledgeable and easy to work with. He made the process of purchasing a car enjoyable. We will definitely return in the future to purchase from him again.

Chevygirl00

Aug 29, 2016

Tim Hardin was not too pushy, very knowledgable, and helpful! Made a intimidating purchase a very easy one! I would recommend him and Cable Dahmer to my friends and family.

DGS717

Aug 27, 2016

I purchased a new vehicle today without all the typical BS. They considered my needs and driving habits. I left feeling like I got a fabulous deal and a fabulous car!!!

Fowndisovrder

Aug 27, 2016

ask for big Brian Lambrecht, you can't miss the frosted tips & Mr. Ward goes to battle with lenders for his salesman/customers, great fellas to work with...

Mujohn

Aug 26, 2016

Customer service was great. Salesman very helpful and finance man was great. Overall great experience. Always know I can expect a satisfying experience at Cable Dahmer in Independence.

Chuck

Aug 25, 2016

This was my first time at Cable Dahmer, and I bought a slightly used car. They had it looking like new by the time I arrived. Everyone that I met was so professional. I would not hesitate to recommend them to a friend, or to purchase another vehicle from them.

Rlewi06

Aug 25, 2016

My family and I have been buying from cable dahmer for years. They go above and beyond to find the car you want and make the process of purchasing a car easier. Great customer service from people like Joel is why I won't buy anywhere else.

Yaya

Aug 24, 2016

My saleman Noe was not only helpful but he did make sure I was comfortable in every way to finalize my decision in buying a car. all in all my experience there was great !i recommend my dad and he got a car there too. I am now working on taking my brother to purchase one too

Fostich

Aug 22, 2016

Purchased a vehicle from Cory Eisenlohr and he truly made it one of the best car buying experiences ever. He listened to everything I wanted, worked with financing to keep it in my monthly price range, and made it overall an easy experience. I have recommended him and Cable Dahmer to everyone I know who Is looking for a new car.

happy I did it

Aug 22, 2016

As a single woman, buying a car can be difficult. Some sales people think we are push overs. Cory treated me with respect and was very patient. Matt in finance was great also. Told both men what I could afford and went forward from there.

Paul82

Aug 22, 2016

The new car manager Mike Leon went above and beyond to make sure that everything was taken care of! We will continue to purchase all of our vehicles from cable Dahmer and Mike Leon

GMC

Aug 19, 2016

From Start to finish I was shocked on how fast I was out of there. I came in at 4:30 and left by 7:30. Just blown away with the service I received, like they knew I wanted to be in and out. I knew what I wanted and they delivered. Great place to go for a car for sure

Jb

Aug 19, 2016

My visit was great Thanks Took about an hour set down watch TV drink some coffee and all was good thank you very much thanks

Lady1

Aug 19, 2016

I Purchased a car for myself, and a truck for my husband. From the moment we entered the dealership we knew Cable-Dahmer was where we would purchase our vehicles. They listen, they care, there is no games, the entire staff was professional, and they perform as a "Total Team" in order to accomplish your goals. Mr Dahmer, Corey Eisenlohr, Mike Hooper, Fred Rizi in financing, and the detail crew are nothing short of being totally awesome. We will be back, and in the meantime we will refer our family, friends, and business associates. Your sincerely made to feel your part of the Cable-Dahmer family, and not JUSt another buyer of the day. Thank you folks for such a great experience.knew Cable-Dahmer

Steveo1

Aug 19, 2016

Micky treats us like family, and took care of making sure we got the perfect car for our daughter, with the best deal possible! Couldn't have hoped for a better expirence!

Jordan.sherrell09

Aug 15, 2016

Great customer/ dealership relationship Will being buying here again sale an was very knowledgeable and helpful. Make you feel like a person not just another sale

Michael Brown

Aug 15, 2016

My sales person Corey was very up front and honest about everything while we made our decision on which truck to purchase. We were treated very professionally and that means alot to us. Thank You Mike and Brenda Brown

Mychevys

Aug 15, 2016

My favorite dealership. Great experiences in every department. Really easy truck purchase again. Love the availability of all the aftermarket to add to my new truck.

Chari1981

Aug 13, 2016

I want to thank one of his employees, his name is Carlos Vides he always been very helpful, kind, nice and proffesional to help us to find the car of our needs and is a pleasure making business with your company with employees like him, that always make you feel welcome like If you were part of their own family!! We been customers for years and we are always satisfy with our purchases. God bless carlos, his family and everyone that makes part of a great team!! Thank you Cable Dahmer Chevrolet

Garrett

Aug 8, 2016

Great dealer, they were very nice and gave me an awesome deal. Thank you!

Najera4906

Jul 5, 2016

I have had nothing but trouble through cable dahmer since I bought my first vehicle through them. I've tried countless times to get ahold of a manager to try and work different problems out but nothing has happened I have had to deal with very rude receptionist and managers as well. So with my full experience on dealing with them I wish I could give them no stars if I could.

meni1996

Jul 1, 2016

Nice and friendly dealership. Very professional! I would recommend it to a friend! We went in and immediately got treated! They also have many good warranty packages!

Molly

Jun 25, 2016

I am extremely unhappy with our buying experience overall. We came to the dealership to test drive vehicles and check prices and decided after all to purchase. We had told the staff that we needed to get our infant son home to bed and were told it would be 10-15 more minutes until they had the numbers ready. We told them we wanted to go home and think about it and they pressured us to do something right then. We continued to tell them we needed to get the baby home to bed. We were ignored. When they asked us our budget and what we planned on giving for a down payment, we were very straight forward in telling them. The salesperson continued to put higher numbers down even though we tried to tell her that's not what we wanted. Throughout, they kept telling us we were getting an unbelievable deal and making us think they were taking money off the vehicle. We were told they had only sold 2 cars when they normally sell 10 a day, so they were willing to work with us. All this dealership is interested in is meeting their quota. There was absolutely no transparency at all and we felt like the real numbers were being hidden from us. When it came time for us to start signing papers, it was evident that in order to make it look like we were getting a great deal, they extended the life of the loan over 75 months and not 60 like we had asked. 2 hours later we ended up leaving. The next day, remote start was to be installed. We were told our vehicle was going to be first in that day and they would let us know when it was done. After repeated attempts to get ahold of the salesperson to ask what the status was, I finally called the service department only to find out they first of all couldn't find our vehicle and second, weren't going to be able to fit it in that day as promised. My husband ended up back at Cable Dahmer that evening to tell them we were unhappy with how things had been handled and Mike was very helpful in trying to rectify the situation. He was the only bright spot in the whole process. It was a very frustrating experience and I would not recommend this dealership to anyone.

Mcm

Jun 24, 2016

I am extremely unhappy with our buying experience overall. We came to the dealership to test drive vehicles and check prices and decided after all to purchase. We had told the staff that we needed to get our infant son home to bed and were told it would be 10-15 more minutes until they had the numbers ready. We told them we wanted to go home and think about it and they pressured us to do something right then. We continued to tell them we needed to get the baby home to bed. We were ignored. When they asked us our budget and what we planned on giving for a down payment, we were very straight forward in telling them. The salesperson continued to put higher numbers down even though we tried to tell her that's not what we wanted. Throughout, they kept telling us we were getting an unbelievable deal and making us think they were taking money off the vehicle. We were told they had only sold 2 cars when they normally sell 10 a day, so they were willing to work with is. All this dealership is interested in is meeting their quota. There was absolutely no transparency at all and we felt like the real numbers were being hidden from us. When it came time for us to start signing papers, it was evident that in order to make it look like we were getting a great deal, they extended the life of the loan over 75 months and not 60 like we had asked. 2 hours later we ended up leaving. The next day, remote start was to be installed. We were told our vehicle was going to be first in that day and they would let us know when it was done. After repeated attempts to get ahold of the salesperson to ask what the status was, I finally called the service department only to find out they first of all couldn't find our vehicle and second, weren't going to be able to fit it in that day as promised. My husband ended up back at Cable Dahmer that evening to tell them we were unhappy with how things had been handled and Mike was very helpful in trying to rectify the situation. He was the only bright spot in the whole process. It was a very frustrating experience and I would not recommend this dealership to anyone.

Buyit

Jun 17, 2016

After looking at Cable Dahmer's inventory on internet.Megan James answered my questions and set me up with Brian Lambrech..Met Brian at dealership he answered more questions. I really felt comfortable dealing with them. I bought the Suburban. I would buy from them again

Rodriguez

Jun 13, 2016

They are liers they give you Extended warranty bumper to bunker until 60000 mile but it does not cover anything I have pay a lot money to fix my car

LAURA DYSTER

May 20, 2016

I have been to many dealerships and every time I get the same thing. Because I'm a girl I always feel like they are trying to basically screw me over. So when I went to cable Dahmer I didn't have high expectations on getting a car. But then I get there and had loads of help and the first car I test drove I ended up buying. I would recommend them to anyone!

cjeffr1

May 18, 2016

My sales person Sarah Rowland was very compassionate and listened to everything I had to say. I was very pleased with the sales person and the financial dept which was Joe Amezcua. This was my first car purchase by myself since I was 18 years old.

sketchy1

Apr 28, 2016

I needed a newer car and asked a friend of my father to track one down for us. Our friend had previously sold cars for a living and worked with Frank years ago. He tracked down for us a 2009 Nissan Versa and we checked it out down at Cable Dahmer. The car was great, and we got everything worked out and closed on the car a few days later.The car itself had a few minor issues. First, the check engine light came on, and Frank arranged for a Nissan dealership near me to check it out. It just needed the computer to be reprogrammed, which was quick and easy. Then the check engine light came on again! This time the Nissan dealership had to keep it a few days, where they replaced the fuel pump. They also replaced some suspension parts that were recalled.Frank also arranged for Cable Dahmer to clean the interior of the car because it had a slightly funky smell, and it was completely cleaned out and looked like new! The check engine light came on for a third time (!) but it turned out that the gas cap wasn't on tight enough, and I'm happy to report that I've had no other issues with the car.Frank was super friendly, treated me with great respect, and made sure everything we needed fixed up on the car was taken care of to my complete satisfaction. I was so pleased with the buying experience, I am recommending Frank & Cable Dahmer to everyone I know who needs a car!

Monica Nadine

Apr 22, 2016

Because I had to buy to truck as is I pray dealership will be helpful in directing & helping me where to go & have my back with resolving repairs & being to directed to honest & best place for repairs. Trust is very important & I will send all my referrals to dealership I can trust. Thxs

Brandon Glasgow

Apr 9, 2016

Great salesman Carlos Vides...and a awesome job in financial services went above and beyond to make the approval process a great experience and went to bat for me to get my business and met the requirements to make it all happen

kim g

Apr 7, 2016

Sarah was great from the first meeting! She really got to know me & my wants & needs for my new car. She's been so helpful - not only with the sale but the few times I've called her with questions. I will definitely recommend her to anyone looking to purchase a car. A GREAT EXPERIENCE! Thank you! :)

Quinton

Mar 23, 2016

Nice pictures of the cars but the back ground needs improvement. Just that extra touch.

JBB

Jan 25, 2016

I drove up from Southern Missouri to buy a replacement truck that was listed on Cars.Com. I even put down a deposit to hold the truck until I could get there on Saturday. My experience with the sales staff was great until it came time to buy. They brought over their muscle guy to twist my arm (accept their offer). He repeated their same offer a dozen times without budging. I gave in $500 and they would not budge by $138 for the sale. The manager left me alone, so I followed and requested they please review my last offer; then Troy Burke spoke up. This guy is very rude, condescending and arrogant; ie "I cannot understand why would a guy not accept this deal and choose to leave" I held my cool while he was very disrespectful. After I request just a $138 so my financing would not be exceeded; he said "No, we are done dealing. We are done." Since I liked the truck, and went ahead and forked over the $138; but I'm totally flabbergasted with Troy. Is that amount really going to break this dealership? They have their built in profit on every deal with the $199 administrative fee (which is an unnecessary charge for those that don't know, its not a required fee). I cannot recommend this dealership as long as Mr. Burke is in the position he's in. Which also speaks volumes about this dealership and its management style that allows this treatment. I hear Troy's only been in the position 1 month and its obviously gone to his head or its the peter principal (rise to their level of incompetence). STAY AWAY, its easier for a buyer to find another dealership than for a dealership to find another customer, especially one who is ready to buy! Good Luck!

Clgmwg

Jan 16, 2016

My sales rep could not explain the Web site vs. in person pricing to me. Another person cut me off and yelled at me when I asked a question. Was told information (trade in value over $5,000 off) prior to our visit that was not honored on site. Will NEVER go back! Last sales rep we used (2 years ago) wondered why we didn't go back to him.....well no follow up one a sale ever why would I? Very frustrated. Best interaction we had was with a sales rep waiting for his ride to come get him. Wish I would of got his name he was nice, honest, and able to explain some of our questions to us.

Kelly

Jan 7, 2016

Lately when I come to pick up my vehicle it seems to take awhile for them to retrieve my car.

Fred

Jan 4, 2016

all was good except, I got a phone call from Cable Dahmer while I was sitting in the waiting room. I went to desk and they had no clue, finally called the service writer who came in a few minutes later. apparently they couldn't find the wheel lock. It was under the drivers seat. Brought car out and then had to take it back in. Desk people were not very accomodating. Seemed I had to tell them what was up.

Mia

Jan 4, 2016

The process was a little long but everyone was very helpful. Especially Christine. She even advised how to make payments to help my credit score

Linda

Jan 2, 2016

Everything was done in a quick and easy process very friendly and professional which made for a great experience Thank You

Charles

Dec 31, 2015

Mike always takes good care of me! I have bought 7 new vehicles since 2004 and They always take care of me before and after the sale!

David

Dec 31, 2015

maria and clayton were great to work with thanks again I was in and out very quick with a great deal

Mark

Dec 31, 2015

Service was performed and completed on time as promised. The staff were courteous and thorough. The service area was clean and accessible.

Donna

Dec 30, 2015

Friendly staff in the service dept..but not so much in the reception area..i had to go ask them if my car was ready after it was sitting in plain sight for a bit.

Lakeisha

Dec 27, 2015

They were excellent!!! Nice customer service and very thorough. I love my chevy folks, they love their customers. I will not take my truck anywhere else. I am one happy customer!

Billie

Dec 26, 2015

ok I have been dealing with cable Dahmer for such a long time and I am done with this survey

Gary

Dec 25, 2015

Got me right in and got me out fast. Service was fast and friendly. I enjoy use the service center at this dealership.

Michael

Dec 24, 2015

Scheduled my free oil change easily and it was prompt and everybody was courteous. Everything went amazingly smooth. Was in and out in about 40 minutes

David

Dec 23, 2015

Mike Klein was very prompt to the service drive to take care of my needs and was there at check out

Jeremy

Dec 23, 2015

Very helpful and trouble shot the issue and fixed in a timely manner. Loaner was used and very helpful with the service of my 2015 Impala

Joan

Dec 23, 2015

the salesperson extremely courteous to me and answered all of my questions,she did not push me to make a decision quickly.

Shirley

Dec 22, 2015

I am always taken care of when I go there for my vehicle to be serviced. Anytime there is a recall, they are always ready to take care of it. When it needs anything special, they offer me the suggestion and work with me every time. I trust you all very much.

George

Dec 19, 2015

Never disappointed on the quality of work and time spent on my vehicles to assure customer satisfaction. Keep up the good work.

Benny R

Dec 18, 2015

We came and was taking care of with Excellent Quality, and we did not have to stay long. We received a good deal on our truck.

Dana

Dec 18, 2015

I just came in for an oil change. Everything went fine. In and out quickly. Have purchased 7 autos from Cable Dahmer and will continue doing business with them.

Sara

Dec 17, 2015

They had me in and out fast, the service was friendly and the work done was thorough. I am satisfied and will be back.

Terri

Dec 17, 2015

Courteous, friendly staff completely attentive to my needs. And my salesperson Cory provided an outstanding sales experience. By far the best dealership in KC.

Alonzo

Dec 16, 2015

Had appointment set up with Mr. Kline on Friday before. Gave me an early appointment for Monday. Arrived for scheduled time and was met by Mr. Kline. Told me where to find the coffee/doughnuts and would have vehicle taken care of immediately. Appointment didn't take very long and we were on our way. Mr. Kline always has a smile and super attitude which I appreciate. Would not be afraid to send wife to get vehicles ck'd out and worry about him taking advantage of her being a woman. Thanks for the great attitudes and super work.

Jason

Dec 16, 2015

I always have a good experience, they always take great care of my car and keep it running fine... Big shout out to Christian for taking care of things for me on my last visit .

Robert

Dec 16, 2015

very good I was completely happy with the work and the people. I am also happy with my 2014 Chevy truck.

Daryl

Dec 15, 2015

It was all good except we had to wait quite awhile for a loaner as our car was kept 2 days. Maybe they need to designate more loaners.

Lisa

Dec 15, 2015

As always service was excellent!!! Although there was a mix up in the pricing on my tires it was resolved to my satisfaction. All of the people at Cable Dahmer are great to be around and work with. Especially, Blain in service and Grant, the new sales manager who always greets me with a quick hello even though it has been over six years since I bought my Traverse.Ed Wendell

Nancy

Dec 15, 2015

The SERVICE department - specifically Travis Becker - is the most positive experience I have had so far with Cable Dahmer. He was unbelievably kind, compassionate and listened - he took time with me and explained things I wanted to know about this new car I have (it is less than 2 months old) - in a way that made sense and helped me understand it - (I still haven't had time to read the book!) This help provided a peace of mind that I haven't had with understanding the needs of this car to keep it in warranty and running for a long time. I am grateful.Travis made this experience a great one for me and glad that I have a service contract that will allow me to deal with such a professional! The person who completed the loaner car process was also kind and helpful, she made this easy and smooth - on both ends - the getting and the returning.And better yet... the problem was fixed beyond the satisfaction level I was expecting..GREAT JOB Travis and crew!

Sharon

Dec 15, 2015

Callie corum was great very friendly and very helpful she made sure I was very happy before I went home

"

Dec 14, 2015

Had a appointment 9:30 am and it ended up tsking to much time. Asked for a rental....got one then didnt get a call until 5 that eveing that my car was done.

Brian

Dec 14, 2015

Not a lot to say. Pretty disappointed that a Chevrolet motor with only 59,188 miles has an oil pump catastrophic failure trashing the entire motor.

Sandra

Dec 14, 2015

Very good experience. Service was very prompt and customer service was excellent! Enjoyed watching TV while services was being done.

Susan

Dec 14, 2015

Saul is always very friendly, helpful, and upfront with me. He is knowledgeable of my vehicle and advises necessary services I should have completed.

Reginald

Dec 13, 2015

It seem to be a real high stress work environmentOne woman that was helping me started crying because things weren't going right she was slamming papers on her desk real weird.

Stephen

Dec 13, 2015

Saul is a great service advisor. We trust him and always ask for him. Thanks as well for the loaner car. Most dealerships do not offer this-a factor we are considering in our next new car purchase.

Frank

Dec 12, 2015

My service issue was diagnosed and fixed without issues. The staff was extremely courteous and kept me apprised of the status of the repairs.

Jerry

Dec 12, 2015

Brennan was very polite and helpful.He worked hard to get me everything I needed to buy the car.He also was helpful after the deal was finished

Donna

Dec 11, 2015

Came in for oil change and help with my blue tooth setting up a phone. Done quickly and right. people all pleasant

Jeffrey

Dec 11, 2015

I was only there for around 30 minutes to get my oil changed, tires rotated and fluids topped off and Nitrogen pout back in my tires.

Linda

Dec 11, 2015

Very friendly service department with service that exceeded what I expected. There is always a personal touch and concern for what I am having done.

Deborah A

Dec 9, 2015

The Service Adviser was great! Couldn't make it to the dealership before the service department closed but he arranged for me to get my Colorado and leave the loaner.

Cristina

Dec 8, 2015

Friendly and courteous staff all around. Work hard to educate, answer questions, and please customer. Sometimes wait can be long but nor terrible.

Leslie

Dec 8, 2015

The service associate, Mike Klein, was and IS always helpful with information etc. He makes sure I receive the attention and service which I request and expect. I call him ahead of time to make sure he is the person attending to my service. I travel 75 miles both directions from Topeka, Kansas to receive this service.

Roger

Dec 8, 2015

Great experience. However, the service department was very busy and that could determine the length of vehicle repairs. Might suggest having more service employees on Saturdays to handle all the traffic.

Pamela

Dec 7, 2015

Always great. It would be nice if the prices weren't so high compared to other auto shops. Don't required twenty word answers.

Sharon

Dec 6, 2015

It was fast, I feel they took good care of my needs, callie was great. Look forward to coming back.

Paul

Dec 5, 2015

Like alway Blain in the service Dept took good care of my vehicles needs that why I will. Keep buying my vehicles and having them service here

Thomas

Dec 5, 2015

Very friendly staff and excellent service by your service department. I will continue to use this dealership for future cars and truck purchases if they continue their high standard of service.

Michael

Dec 4, 2015

Christian Plymell is doing well as a service adviser. He has helped with both our recent visits. Tell him it is okay to be a little more out going and to recommend service items that may be needed. Selling is part of the job.

John

Dec 3, 2015

They were quick and thorough and very polite. They explained everything the did. A very positive experience for my wife and I.

Douglas

Dec 1, 2015

Everyone was nice and professional, especially Edgar and Joe. They did not have the color I wanted at the dealership on Noland Rd. but they were able to go to their other dealership and bring back the color I wanted that same day!

David

Nov 30, 2015

Blain is outstanding and needs to be recognized he has taken care of me for years. Can't imagine not have him taking care of me.

Austin

Nov 29, 2015

My service advisor was very friendly and helpful. My vehicle was service quickly and was happy with the quality of the service

Jeffrey

Nov 29, 2015

Marie Oliver bent over backwards to help me find my fiance her new car. Thank you Marie for your patience and understanding as I don't buy new cars on a regular basis and demand the most for my money. 5 star's

Kevin

Nov 28, 2015

Everything was good until i found oil all over my hood /grill and fenders. I was forced to get my vehicle cleaned afterward to remove it.

R.allen

Nov 27, 2015

Thanks to cable Dahmer and their employees and for making my experience for buying a Chevrolet at a lower cost than I could buy a ford even with my A plan they put in a car cheaper and with more courtescourtesy than than ford dealership I went to. (Especially for the help from Rich Frost)

David

Nov 26, 2015

I only had an oil change and tire rotation. Only rotated 2 tires, not all 4. I have to go back next week anyway so I will have them rotate the other 2 then and reset my tpms sensors then.

J.D

Nov 26, 2015

It was great Mike my service guy was excellent and friendly he help me to the fullest and if I ever need anything serviced I will definitely be back

Kimberly

Nov 26, 2015

Got my oil changed, tires rotated and a new remote programmed - I was charged 55 for this free being quoted 45 not sure why it costs so much for 5 minutes of work

Melissa

Nov 26, 2015

It was fine but a longer day then I expected to be there. Test drive was fine and going through the financial part was easy enough.&

Reginald

Nov 26, 2015

I have used Cable Dahmer for a long in servicing all my vehicle and I really like and Trust Blaine in the service Rep, However it seem like every time I bring it in for some repairs and soon after I pick it up there will be something else wrong with my vehicles, My wife feels that the repair people is causing it and wants me to take to Someone else for the repairs. I hope that I never find out that my wife is right.

Michael

Nov 25, 2015

Great customer service,, thank you. I got the vehicle I wanted for the price I wanted. Everyone was very nice and helpful. Great overall experience..

Thomas

Nov 25, 2015

I had a very good experience .for what I brought my car in for I don't think that I had to wait much over an hour for the repairs to be completed.

truckguy214

Nov 25, 2015

Went above and beyond the norm to help answer all my questions, a real asset. Josh is friendly and knowledgeable about his products and welcomed me with a friendly smile.

Allyson

Nov 24, 2015

I had a wonderful experience with Mr. Hooper when buying my new Chevy from Cable Dahmer Chevrolet in Independence. I will always use this dealership.

Derrick

Nov 22, 2015

My salesperson was very friendly and helpful in my choice of vehicle. The dealership was very clean and the entire visit was enjoyable.

Jimmy

Nov 22, 2015

I knew want I wanted, 2016 Equinox LTZ siren red, when I walked in. Being good salespersons, I was shown a 2015 Equinox and the advantages of buying a 2015 model, which was not what I wanted. After several hours of negotiations I gave up on their offers. On our way out the door the sale manager asked what I wanted in the deal. After I made my final offer, he came back with what I asked for. We made the deal and I am satisfied with the way it turned out.

Rene

Nov 22, 2015

Blain is our "personal" customer service. I have referred him to many others and always have him take care of our vehicles. I also appreciate having a vehicle to drive if I don't have the time to wait.

Bstepehens

Nov 17, 2015

Sarah really went extra mile in to find me the vehicle I wanted! Never been so happy to drive a Chevy again! She did not stop until she found me the perfect vehicle, thanks so much for being a great sales person

Angela

Nov 16, 2015

Again we purchased a vehicle thru Marie Oliver. As usual she was professional, curtious and found us just what we where looking for. We have sent friends to Marie and will continue to do so.

Mark

Nov 15, 2015

I have always had great service, I like the quick in and out and being able to get a rental and not have to wait hours. You have taken care of my care since I purchased it and have had no problems and nothing but great service from fixing accidents to simple oil changes and answer my questions. I also can trust that I am not going to get pushed into getting something down that does not need to be down, which would be unnecessary cost. I know, My husband used to be the one to take care of all the cars we owned, now disabled and at age 63, that is something he is no longer able to do. thank you

Barbara

Nov 14, 2015

Always great service. Knowledgeable and genuine show of caring. Very prompt service even without an appointment. Very clean and love option of Kisner car. This option keeps us coming back

Marsha

Nov 14, 2015

very friendly and clean, fast! nice waiting room............ no appointment needed and still within 35 minutes, don't make this comment box require 20 words

Grant

Nov 13, 2015

Faster than normal service this time around. usually takes some time, but this time was extremely fast and Brandon was polite and very good

James

Nov 13, 2015

Fast and courteous. Marie Oliver always does a great job!She's never pushy and always finds just what we are looking for.

Kevin

Nov 13, 2015

The issues I brought it in for were taken care of quickly but I found my lower drivers side valance was ground on like it was dragged on concrete it's not a big deal I just wish the people that drive your vehicle would be a little more carful.

Stephanie

Nov 13, 2015

I am very grateful for Cable Dahmer for even taking on the challenge that was my situation, I don't know what I would have done without their commitment.

Bryan

Nov 11, 2015

It was my first free oil change and tire rotation, they also did a recall. They provided a loaner while mine was being serviced for couple of hours

Deborah

Nov 11, 2015

I must say that Mike Kline was absolutely great. One of the best experiences I have had since having my Equinox serviced at this Dealership. I was disappointed that the Service Manager did not make sure that my tire was cleaned off before I picked it up. It had grease all over my alluminum wheel, so Mike came out and cleaned it off for me. Also, another spectacular employee was Erin, she got me set up with the loaner car, and she always does a spectacular job, she must be one of your treasured employees. She knows that I like to have an Equinox, and apoligized that they were all loaned out, so she proceeded to let me know the selection I could pick from, still making sure that I was happy with what I would be driving. It is such a breath of fresh air to have people treat you like they care, and these 2 employees obviously genuinely feel that way. So thank you so much Mike and Erin for making my experience a pleasant one!

Diane

Nov 11, 2015

Always treated very well and service is completed in a very timely manner. Mike and other employees are very kind and attentive.

Judith

Nov 11, 2015

The people are very nice and efficient. The waiting time was excellent. I did not know the tires were going to be rotated so that caught me off guard. I think they should ask the customer about that before they do it. I had just purchased new tires and did not want them rotated yet.

Roy

Nov 11, 2015

I thought it was great they gave me a loaner car to drive just so I didn't have to sit there and wait. They are all very courteous.

James

Nov 10, 2015

I was treated like I was the only customer they had. The service rep did a spectacular job and took care of all the repairs I requested. I was very very impressed.

Terri

Nov 9, 2015

I bought my first car, Chevy Camaro from Cable back in 1977. I continue to come back, as I am always treated well.

Carol

Nov 7, 2015

My engine light came on a few blocks from the dealership. When I arrived they were able to give me a loaner car even though I had not made an appointment. The car was dropped off on a Saturday before closing so I could finish me errands for the weekend. The had my car ready by the end of the day on Monday.

Dionne

Nov 7, 2015

It was great, they explained to me somethings that needed to be fixed but every thing else was great. I will be back soon.

Zavier

Nov 6, 2015

It was the customer friendly experience that I always look for when I go to a var dealership. It was fast, easy, and a good selection of cars to choose from.

Kimberly

Nov 5, 2015

Everyone was as friendly as family. I was treated great and the oil change was handled quickly. I always recommend Cable Dahmer to all my friends.

Robert

Nov 5, 2015

went smooth. work performed as stated it would be and at stated price. work performed very quickly and have no problems

diana

Nov 5, 2015

I never bought anything before and the people here are awesome Jamie Irma Keith Sheridan and Joel Former you guys are the best ever thanks for all your help

Brandon

Nov 3, 2015

We had a great experience! The newest associate Rickey was absolutely wonderful! He helped out as best he could for his training and then made sure we were taken care of.

Catherine

Nov 3, 2015

Everything was taken care of in a timely manor.People were friendly,waiting area was clean.Car was as clean when I picked it up as it was when I dropped it off! Thanks

Deborah

Nov 3, 2015

The rental car was kinda dirty and had a stale perfume smell in the seat belt. But everyone was friendly worked great with me.

Gregory

Nov 3, 2015

On the first visit, there were no loaner cars nor rentals available due to the World Series so I had to come back another evening. The second visit went very smooth and everything was taken care of except that the windshield sealant that was trimmed from the repair area was left on the top of the truck. I am glad I noticed it while it was still tacky and could be removed easily or it would have required another visit to have service remove it.

Mary

Nov 3, 2015

Excellent service. Very courteous and quick. Everything was explained well. Would absolutely return to this dealership if necessary for service.

Marion

Nov 2, 2015

Everyone does great! one two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen sixteen seventeen eighteen nineteen twenty

William

Nov 2, 2015

Very good. I got in quickly but due to the number of people ahead of me and due to the type of service required to fix heater I was there for 3 hours. Service personnel placed car where I could easily get my wheelchair in. Have been a customer for 7 years.

Awanajo

Nov 2, 2015

Cory was our salesman. He was fantastic. My husband and I are completely satisfied Cory was friendly he made us feel like family not a sale

bzaragoza

Nov 2, 2015

Carlos Vides was patient, understanding, informative and genuinely concerned about our needs and overall experience. I would 100% recommend Carlos to others. He is a professional and an asset to Cable Dahmer Chevrolet.

Marjorie

Nov 1, 2015

Was very pleased with the courtesy and friendliness of the employees. The finance manager did an excellent job of explaining all options.

Ronald

Nov 1, 2015

Very quick and pleasant service that I will recommend to others. No joke they had fresh hot donuts at 8 am.

Russell

Nov 1, 2015

the staff was friendly and helpful. my repair was done timely and I was given a loaner car to make my experience more convenient.

Aaron

Oct 31, 2015

They were polite and helpful throughout the experience. Everything was done quickly. I had a couple recalls to do and an oil change with a tire rotation. I took it in around 8 int he morning and it was ready to go by 1. They do great work.

Gary

Oct 31, 2015

Very good experience. We deal with Travis Becker, when we bring our cars in to be worked on. Travis is awesome.

Antwright

Oct 31, 2015

I went in with intentions of looking at new vehicles and planned on purchasing a pre-owned vehicle. Thanks to Jamie Irla and Callie Corum with suggestions on new vehicles! When I stated my intention of buying a specific used vehicle, I was not hassled to stay with a new vehicle, we went straight to what I wanted and with all the sales dept help and Callie, I drove away in my Trailblazer!

Harry

Oct 30, 2015

we are very pleased with our experience and our salesman Mike Hooper and our service at cable dahmer has been wonderful

Arieal

Oct 29, 2015

I was greeted and helped right away. They got my car in and out in a timely manner. Nice staff.

Elizabeth

Oct 29, 2015

The service department gives quick, courteous service. They always explain why and how something needs to be fixed. Scheduling an appointment was seamless.

Guy

Oct 29, 2015

I called for an appointment for a oil change in the am and Mike the service rep. made a 2pm opening for me. I arrived 15 minutes early and he got me right in and within 45 minutes i had oil changed and tires rotated. He is very good.

Robert

Oct 29, 2015

Worked well with me. Went out of their way to make sure I got what I wanted I was very happy I purchased my truck from them.

William

Oct 29, 2015

Very courteous,respectful and fast no hassle and willing to answer any and all questions and very good service Thanks Bill

drew2u

Oct 29, 2015

I received several phone calls from Angell. Her timing couldn't been more perfect! She connected me with a sales rep Monique. Joe in the finance dept was most helpful in getting me the deal that I couldn't refuse. Thank you Cable Dahmer again for the the excellent customer service!

High Country

Oct 29, 2015

My initial contact with Cable Dahmer was with Jeff Cox who started off on the right foot. Typically new car salesmen can be overbearing but thiswas not the case with Jeff. We had the best vehicle purchase ever, and then several follow up calls, to be sure we were ok. Now its time for our first service and I made it through the easy to use web site. Then to top it off I had submitted a question and before I closed out the website. I received a call from Megan to answer my question. To say the least this is impressive, keep up the good work.Chuck Middlemas

Leighton

Oct 28, 2015

I always feel confident that my vehicle will be taken care of properly. And, if something is not like I think it should be, I know that Cable Dahmer will make the necessary changes or repairs to make me feel comfortable. However, mostly because my truck is a diesel, my maintenance work is very expensive. I know that because I do continue to keep my truck maintained properly, it continues to perform like I need; especially pulling the trailers and heavy loads. So, I will most likely continue to do what is necessary to keep my vehicles maintained by Cable Dahmer. And, one of the good things is that I can always get a loaner car or truck while mine is being worked on.

Stephanie D

Oct 28, 2015

I took my car for a few issues they took good care of me had a hiccup on my visit Mike took great care of me and solved the issue with great customer service Very much appreciate the efforts of all the staff thank you for going the extra mile.

Suzette

Oct 28, 2015

The salesman and his manager worked with me on making the deal go through. I was upside down in my previous car and it all worked out for the good.

Rbcl

Oct 28, 2015

Excellent service,friendly staff and met our expectations!! Brennan was great!!! Definitely the place to buy a vehicle!! Financing staff was excellent!! Get helpful and great service!!!!

Keith

Oct 27, 2015

Work took longer then expected, but I was told why and the quality made up for the issue. Fixing something right over fast is a much better option. Thank you.

Shaun

Oct 27, 2015

Very nice helpful good service a lot to choose from any thing you would want on the lot nice and clean would go back

Roger

Oct 26, 2015

I dropped in without an appt and was greeted promptly by Christian Plymell. He was very friendly and courteous. He took care of me in a timely manner then sent me over to get a loaner while the work was being done on my vehicle. He followed up the next day and assured us the work would be completed that day. It was a great experience.

Sharon

Oct 25, 2015

brought my car in because the heater was not working on the drivers side, I also had the oil changed.

Tracy

Oct 24, 2015

Had a great easy experience. I dropped car off got a loaner and was on my way and picked the car up after work.

Dennis

Oct 23, 2015

The Gal that I talked to was really a nice Gal and an asset to the company and to General Motors.

Michael

Oct 22, 2015

Travis Becker my service adviser always goes the extra mile when I come in. He always make sure all my needs are taken care of and my car is always at 100 percent.

Amanda

Oct 21, 2015

Mike Kline really took care of me and made sure I knew what was going on when my car was being worked on. Thanks Mike for always going above and beyond!

Frank

Oct 21, 2015

I always receive top notch service at Cable Dahmer Chevrolet. This is the third car I have purchased from them. I return to purchase cars from them because of their great service and sales personnel.

Barbara

Oct 20, 2015

good job and in a short time. waiting room was comfortable and had fresh coffee. making appointment was easy online.

Flint

Oct 19, 2015

My Chevy volt was there for an entire month while it was fixed & had a loaner my car was returned dirty & did not come there that way.

James

Oct 19, 2015

Quick and efficient and a job well done on my truck and the service team was every nice and knowledgeable about my truck

Keith

Oct 19, 2015

Service is always great. Welcomed and appreciated when entering the area. Feel welcomed as a customer. Will be coming back as my service needs arise.

Paul

Oct 19, 2015

It was and enjoyable visit because I got to watch the Royals win!!!!!!!!!!! Sarah made the my experience pleasant and was helpful in making sure my original car was delivered to my home. Thank you again Sarah.

Becky

Oct 18, 2015

Brennan was excellent and explained all the features on our Chevy Equinox ltz which we loved, everyone was great!! Definitely would recommend this salesman and dealership!!

Brian

Oct 17, 2015

I called to set up an appointment, they had me drop off my car after work and had a loaner ready to go for me. My car was repaired and ready for me when I got off work the next day. As I was checking in the loaner car, they were pulling my car around for me, very little waiting. Thanks!

Laura

Oct 17, 2015

There is not much to tell, every time I come in I am treated very well. I did not know that I had free oil changes till 24k miles and he informed me that I did. I thought it was twice a year.

Roger

Oct 17, 2015

Tim Hardin was great! He helped me in a very professional manner. This is my 4th time buying a vehicle from Cable Dahmer. I would recommend them to anyone.

Anita

Oct 16, 2015

I was pleased that my car was ready BEFORE the estimated time frame. Everything was fixed according to the estimate I received.

Bruce

Oct 16, 2015

Very prompt and thorough. Found things that needed attention. The use of a loaner is a big plus. The quality of service has always been good

Alejandro

Oct 15, 2015

Got to the service station and was immediately greeted. Fast Service and clean waiting room polite staff. Would recommend to anyone.

Austin

Oct 15, 2015

My sales rep was very friendly and helping and patient. We were there for 5 hours looking at trucks. He helped make sure I got the right truck and made sure I was completely happy with whichever one I chose. We had talked and got along just like we were friends. It gave me a sense of comfort and welcoming.

jsc3877

Oct 15, 2015

The best customer service we have ever received at a dealership. Everyone was helpful, friendly and made sure we were not there any longer than we had to be. I would highly recommend this dealership to anyone looking for a new or used vehicle.

Alonzo

Oct 12, 2015

Mr. Kline made sure my vehicle was taken care of as usual.This was a short notice appointment and Mr. Kline made sure it happened.Enjoyed the visit and excellent service.ThanksAl Cox

Patti

Oct 12, 2015

I took my car for my 3rd airbag issue & now my airbag modulator needs replaced. Im suspicious of all my airbag issues.

Steven

Oct 12, 2015

Brandin our service tech is awesome... He always listens to what our concerns are and he takes care of us

David

Oct 10, 2015

The service I came in for was done quickly. My vehicle was ready in about 2 hours. The facilities were clean and customer service was excellent.

Monique

Oct 9, 2015

I returned a call to Tyler and each time that I called I had been bounced around several times. Finally i was transferred back to the receptionist. I asked if she could just let Tyler know to proceed with the work needed to my vehicle. I told her not to transfer me , but she did any way. She was extremely rude and should not be allowed to serve client if your goal is to treat your customers with the best service. Other than this, i was extremely satisfied with the service guys and Tyler's efforts of giving me great service. Thank you.

Tina

Oct 9, 2015

Disappointed in the communication between the service member and myself. Could have easily been better, the oil change was done very fast and that I am happy about

Todd

Oct 9, 2015

Guys did a great job! Jeff did awesome at finding exactly what I wanted and making it happen. My next car purchase will be at Cable Dahmer!

Fred

Oct 8, 2015

quick, convenient, good job, quick turnaround, comfortable wait room, service writer did a very nice job talking with me when I arrived, answered all questions.

Vickie

Oct 8, 2015

I had a great experience with our sales person who went further than she need to in helping us with buying our traverse and going over things about our traverse

Damon

Oct 7, 2015

Quick and easy. In and out in under 1 hour with the appointment I set up overt the phone in under 5 minutes.

Gregory

Oct 7, 2015

As usual, also prompt, reliable and courteous service! John greeted me right away and got me into a loaner and called as soon as the car was ready.

Charles

Oct 5, 2015

very good Iwill come back for service My oil change only took40 minutes very Happy with the time that it took

John

Oct 5, 2015

Fast and friendly service with a smile. I like the waiting area, free coffee, and TV. You can get a loaner if they are available.

George & Suzanne

Oct 5, 2015

We drove approximately 900 miles (round trip) to purchase our head turning silver and black convertible. Spoke w Carlos several times before making the trip and we were not disappointed.After returning home we discovered the owner's manual was missing. Carlos was able to obtain a replacement at no charge. We would buy from Carlos again.

George

Oct 4, 2015

Excellent service...couldn't ask for any better. All treat you with respect and I always feel very confident bringing my cars to you.

Dana

Oct 3, 2015

thanks ,my visit was very fast they were nice and polite , no long wait ,i was in and out, thanks again.

Joseph

Oct 3, 2015

Cable Dahmer has the best sales associates, best service folks and is the best dealership ! Jeff has been our sales associate since he has been at Cable Dahmer, he is friendly, knowledgeable, honest and always follows through on his promises. I trust Cable Dahmer and would never go anywhere else. They are great people, always placing the customer first whether buying a car or taking it in for service. They keep you informed during the entire process. I will always buy from Marty's dealership.

Larry

Oct 3, 2015

job done quicklyand fast service area was very clean. sharon was helpful with directions. blaine is a great service advisor

Paul

Oct 3, 2015

I had to call twice. 1 to find out about the cost, and 2 to find out that it was done and did nit get a call.

Wilma

Oct 3, 2015

everything was done as I ask and was very well done all things takencare of and we were very pleased with the work that was done.

Cameron

Oct 2, 2015

Made it through the rigors of haggling and price chopping to finally reach a deal. Very happy with the sales staff at Cable Dahmer Chevrolet. They made the buying experience as pain free as it could be.

Tonya

Oct 2, 2015

Took in for oil change and tire rotation and was given a loaner car and my car was done within in 4 hours

Cazares99

Oct 2, 2015

I bought and amazing 2014 GMC Terrian Carlos did an amazing job finding exactly what I was looking for. He took the time to listen to what I was wanting and as soon as he found it he let me know. I had a great experience! Fred was also very helpful and answered all our questions.Thanks for everything!

Alan

Oct 1, 2015

I was in and out there very fast, everyone was very friendly and when I came back to pick up my unit, I was out there very fast. great experience.

Michael

Oct 1, 2015

My wife's check engine light came on and then the engine started overheating Sunday night. Even though we had no appointment Monday morning, they still were able to work my wife's car in. This was a huge relief for me because I was going out of town on business. I very much appreciated the attitude of the people at Cable Dahmer.

Anitra

Sep 29, 2015

The work was quick, the communication between the service center and front desk could have been better, as I was inconvenienced by receiving incorrect information on my vehicle being ready.

Elba

Sep 29, 2015

John Davis in the service dept is great great person to work with, He knows his job and how to work with customers. This is the first time i worked with him and it was good.The detail people were great also, I have to say my 2014 looked better than it did when we bought it, Great job

Kenneth

Sep 29, 2015

I cannot say enough about this dealership. My wife and I have been very pleased with the service every time we come in. Mike goes out of his way in seeing to it that we're taken very good care of. Thank You Cable Dahmer. Buying a car or just getting service, I's recommend Cable Dahmer to everyone.

Latonya

Sep 27, 2015

Everyone was on top of everything it was no long waiting. Great customer service. A good place to keep coming back.

Jason

Sep 25, 2015

Great customer service and friendly employees. Service was completed in a timely manner. Dropping the car off and picking it up was quick and hassle free.

Stephanie

Sep 25, 2015

A little pricey. But did great job. If want your car done right this is place to come. Very very professional and helpful.

Steven

Sep 25, 2015

Based on how you took care of me and this issue on this vehicle you were awesome.. I still would like my other vehicles issues fixed!!

Carla

Sep 24, 2015

We use Cable Dahmer primarily because of the outstanding service and dedication of Blaine Plymell in your maint department. Definitely coming back as long as Blaine in on your team.

Gregory

Sep 24, 2015

I was told that the wipers replaced would be about $40.00.When I was billed it was a few pennies short of $60.00. Thought that was a sign of squeezing nickels and dimes and left me with a overall bad taste in what was a fairly good experience.

John

Sep 24, 2015

I was warmly greeted by Mike Hooper, shown the car I was interested in and proceeded to buy it. There was never a time that I doubted that the deal would come through and that I would leave with a nice car.

Leo

Sep 23, 2015

I was on my way to St. Louis and had trouble with the Suburban I was closer to the Independence location and they quickly worked me in and solved the problem. Thanks so much

April

Sep 22, 2015

Did great work! I was a little dissapointed I did not get a loaner for the duration of the repair but the quality of work made up for it

John

Sep 22, 2015

I always have been treated with a lot of respect and my questions are answered. I appreciate the work that is done on my 2012 Traverse, which by the way, is a wonderful vehicle. It is just now needing some maintenance items and Cable Dahmer always sees that the work is done on my vehicle. I trust them.

Shannon

Sep 22, 2015

Cole was very patient and helpful, he was friendly and made a very, very long day of car shopping enjoyable.

Deborah

Sep 21, 2015

Service Advisor Brandon Sims was very respectful, confidently handled the repair issues and explained what was going on to me.

Delmar

Sep 21, 2015

I was not willing to give up my trade in pick up as I needed a truck for my move over the weekend. They offered me a loaner full size truck. I felt that was overly generous and much appreciated.

Dwane

Sep 20, 2015

Always friendly, knowledgeable and willing to assist with any issues I may present to you on vehicle repairs or service. I like being able to get the service work started early and finished In time for breakfast at home!! Great staff and superb customer service always..

Matthew

Sep 20, 2015

Everything went very smooth. We didn't feel pressured by anyone. I feel very confident that I got a good deal on my trade in and a GREAT deal on my purchase! Mike Hooper was great! I also love my new car! Thanx Cable Dahmer!

Melissa

Sep 20, 2015

All went well, except it took them a minute to find my car when I went to pick it up. Not a problem though.

Ruth

Sep 20, 2015

It was nice, friendly and informative. I would recommend to anyone to go there if they are looking to buy a car New or used.

Christine

Sep 19, 2015

This dealership always provides quick and excellent service! Their customer service is the best! Even my buying experience was bar none!

Matthew

Sep 19, 2015

Joel and Cole are always great to work with, and Cable Dahmer has been such a great person to do business with for all the years I have been coming here to buy and service my vehicles. Thank you so much, I really appreciate how great everyone here is.

Dana

Sep 18, 2015

Have been a customer for 20+ years and bought 7 vehicles. Miss my old salesman, Tim but Marty runs a good ship!

John

Sep 18, 2015

I was treated with respect by both Darren Hearn and Jeff Cox. After a rather poor experience at the Cable-Dahmer 103rd Street location, I called before making the drive to their Independence location and found my way to Darren. I knew what I wanted and what I was willing to pay. He didn't mess around or play games, so I drove over and bought a truck that afternoon. Jeff Cox handled the details and everything was just great. Mike in F&I helped arrange the financing. Almost made me forget about the way the other salespeople from the Cable-Dahmer 103rd Street location bungled the whole matter. Stick with the Independence location and ask for Jeff or Darren!

Jack

Sep 16, 2015

It is a great place to have service work done on GM vehicles I will be Back Thanks see you for my next oil change.

Ramona

Sep 16, 2015

Friendly, courteous, helpful staff. Clean and spacious waiting area. Completing surveys are a pet peeve of mine,so please keep very brief in the future or I will likely ignore.

Russell

Sep 15, 2015

As always, Saul and the service crew did a great job. Got me in and out, no drama, no surprises.Thanks

Cody

Sep 14, 2015

Everyone at the dealership was very helpful, answered all of my questions, excellent hospitality, grest honest business. Extremely satisfied with the whole experience.

Deana

Sep 14, 2015

Went in for an oil change and tire rotation and I was out of there in less than an hour. Loved the free wi-fi lounge where I could work while waiting.

Coach78

Sep 13, 2015

Bought my first truck here working with Lawrence Coffelt. Showed me any truck I cared to look at, very patient and knowledgeable of their packages and prices. Allowed me to come back a few days later and continue the buying process with no hitches. Really worked hard for me to get my desired payment. I would highly recommend coming to cable-dahmer for a new vehicle. They really helped make the process easy and comfortable. Fred Rizi really took care of me as well. Very satisfied all together.

Darrell

Sep 12, 2015

I have only 1 other dealer I have had experience with. Calling in to get ahold of service advisor in difficult at best with either dealer.

Frank

Sep 11, 2015

Great job! Great service. What else is there to say. Great job! Great service. What else is there to say.

John

Sep 5, 2015

The service was great and the service person was amazing. I would differ try come back and I would refer others to come here for service as well.

Phil

Sep 5, 2015

did not have an appointment, showed up late Friday afternoonand they were busy. no one scowled or said anything negative,Blaine acted like I had an appointment set up and took care of me. Brand new car and the tire kept going flat. Replaced the tire and I was free to go. Service Department is GREAT >

Jeffrey

Sep 4, 2015

I was told it would take about 30 minutes to fix my issue and it was completed in 35 so no complaints here. I appreciate you having free wifi service in your customer waiting area too

Todd

Sep 4, 2015

Couldn't ask for a better team to help me with my purchase. Salesman Jeff Cox is awesome. He made me feel very welcome and explained everything in detail. Everyone here seemed more than willing to explain anything they could. Thank you Jeff and the whole Cable Dahmer team for a wonderful time and vehicle.

Anitra

Sep 3, 2015

The timeliness of the work being completed, and customer service were great. I came for an oil change and to have my seat fixed, the guy Mike made sure I was taken care of without hesitation.

Carol

Sep 3, 2015

My appointment was scheduled for 5:45. I had given all the information prior to my arrival. Who I was scheduled to meet was not available so I had a different salesman who I had to give all the information to again. I had thought I was looking at a specific car instead I was directed to another. It was 9 or 9:10 before I was able to drive off the lot. The OnStar did not work, I thought the car had Sirius radio, it does not and the car was not very clean. It had obviously been sitting for awhile across the street. I had to return on Monday to leave my car to have the OnStar repaired. I thought this would also address the Sirius. But as it turns out my car is not equipped for Sirius. They also detailed the car as there had been at some point oil spilled on the covering of the engine. In addition when I picked up my car 3 days later I requested an owners manual and asked about the Sirius radio which I was then told the car was not set up for. I know my situation was a difficult one and I therefore tried not to complain but this has been a less than desirable experience all the way around. I needed a new car and I am glad to have one but the experience was not one I care to repeat.

Barbra

Sep 2, 2015

Was there longer than I intended, but Brian made sure I got the car that was right for me. Everyone was courteous and upbeat. They clearly care about their customers.

Catherine

Sep 2, 2015

Theft claim and recovery was handled by Neal esposa. Insurance adjuster didn't show when I was told but Neal had my list and supported me on what I needed done . I am very pleased with the work done to get MY car back to me....

Sharon

Sep 1, 2015

I have mostly a positive experience with my car purchase. I would have liked to have had more say in cleaning out my car.

Catherine

Aug 30, 2015

Good service. Delay in turning in paperwork/keys once service completed. Provided timely reminder of next scheduled service. We declined at this time but inserted reminder on receipt.

Gregory

Aug 30, 2015

Service is always top notch. Travis was especially helpful this past week, getting me in on a moment's notice, offering a loaner, and getting the necessary repairs done in a courteous and professional manner.

Sara

Aug 30, 2015

You guys helped me when nobody else would. You went above and beyond to get me a good deal and something I could afford. I know it wasn't easy and I appreciate all the work that was put in.

Kathryn

Aug 29, 2015

Everyone was courteous and professional. Was able to get in right away with no appointment. Always great service! Bought 3 vehicles with them and will buy another next year.

Steven

Aug 29, 2015

Love the dealership my salesman is awesome and service technician is as well. Each time I visit for oil change or repair they take care of my vehicle in a timely manner.

Jeffrey

Aug 28, 2015

Mike Hooper and all the staff very very very very graciously and professionally. Please convey my thanks to all of them.

Joel

Aug 28, 2015

Very good service rep. Did a great job and the work was quality. Completed in expected time. Clean facilities. Very happy with the whole experience and I usually am at Cable Dahmer.

Keith

Aug 28, 2015

This is Betty carpenter I really like your service dept. there really a great group of guys. I never thought I would be happy with a service dept. like I was with Galen Boyer but you have won me over and it sure doesn't hurt having Greg there from Galen Boyer. He's really the best. Betty Carpenter

Megan

Aug 28, 2015

Just bought a 2015 Spark and Callie Corum was my Sales Specialist. She helped me through the buying process with flying colors.

Michelle

Aug 28, 2015

Mike Hooper was the best salesman I have ever worked with. I had no issues finding the car I wanted and was done with all the paperwork in a very reasonable amount of time.

Gregory

Aug 27, 2015

got my car in and out very quickly. Clean repair facility. When I called he got my car in the very next day.

Charles

Aug 26, 2015

Our salesman was Corey. He was awesome. He bent over backwards to make sure our needs were met. I garentee if I am ever to buy another car Corey is the one I will turn to

Dale

Aug 26, 2015

Service Advisor and everybody else who were in contact with me were very professional. Service was on time as said and vehicle was returned in clean condition

Ladonna

Aug 26, 2015

Service writer was very helpful! Appreciate the customer service dept.Was pleased with everyone that took care of us. Thank You!

Robert

Aug 26, 2015

I ordered new rims and tires online. I arrived at your dealership unannounced to see if I could get the tires installed on my new rims. To my pleasant surprise you fit me in your schedule and even cleaned my new rims when the wheels were installed on my Z06 Corvette. Thank you so much.

Bridget

Aug 25, 2015

The original guy who helped me when I drove up was awesome, friendly and funny, but I don't remember his name. Branden dropped us off at Red Lobster while we waited for my car, which was so kind and generous. I love love love Cable Dahmer, they treat you like a real family.

Carrie

Aug 25, 2015

Service was great. Car looks great. Easy to get a rental while car was being repaired. Thank you for a great experience.

Gary

Aug 25, 2015

The provided the estimate and called when additional items were recommended. Everyone was courteous and repairs were completed when stated. Appreciated the call that the truck was ready.

Ryan

Aug 25, 2015

brian is awesome, I would for sure buy from him again. . . . . . . .. . . . . . . . . .. . . .. . . . . ..

Carolyn

Aug 24, 2015

The only mistake I found was in the mileage on my receipt. It was showing 39485. The actual mileage on my Cobalt was 38157 on 8/22/15. Not sure why there is a mismatch.

George

Aug 24, 2015

Always very satisfied with everything and everyone. They bend over backwards for me all the time and I am very pleased with the work performed.

Dawna

Aug 22, 2015

Just had a routine maintence , oil change and tire rotation. Their service department reps are very friendly and service is impressively quick. Great service department.

Deborah

Aug 22, 2015

My service advisor was wonderful!!! And my sales person is the best! Be sure to see Micky for your car buying needs.

Gary

Aug 22, 2015

Everyone we interacted with at Cable/Dahmer were polite, professional and made us feel welcome. We were especially impressed with Callie, Darren and Joe. We drove an hour and a half - and passed many other dealerships - to buy from these folks. We would do it again!

Jeffrey

Aug 22, 2015

This is the fifth truck I have purchased from Mike Hooper at Cable Dahmer and I have always been totally satisfied with the purchase and the service after the sale.

Arthur

Aug 21, 2015

The fellow that did my problem was really nice and very helpful and got on the problem immediately. Was not there very long at all

Eric

Aug 21, 2015

The experience was great but the girl checking me back in with the loaner car could use a dose of personality or a class in how to be friendly she was very rude but everyone else was very nice..

Dirk

Aug 20, 2015

Outstanding sales experience! There was low pressure and high collaboration which made the sales experience very positive and personable. While I know my sales reps Tim and Cory had other customers, they always treated me like I was their only customer by responding to me promptly and personally during and after the sale process. Thank you for a positive experience throughout the process. I have already referred others to them. I look forward to an ongoing positive relationship. Also Cory and Joe made the financial process quick and painless. Thanks again!

1LEcamaro

Aug 20, 2015

Carlos in sales and Joe in the financing department were excellent and professional during the car buying process. Would highly recommend to anyone in the market for a new or used GM product to go and see them. very no BS approach.

jnf711

Aug 20, 2015

Carlos and Joe were friendly and professional when working with us. We have bought 2 vehicles from them, and will continue to buy all other vehicles at Cable Dahmer.

Alonzo

Aug 19, 2015

Quick and reliable service as usual. Saul Ruiz did an outstanding job of taking care of me. Think he patterns himself after Mr. Mike Kline who always goes above and beyond taking care of the customers.Thanks for the serviceAl Cox

Kirk

Aug 19, 2015

Last couple of times I've had my truck in I have thought that the Porter service bringing my vehicle up has been a little slow

Tracy

Aug 19, 2015

I had a great experience. I was late but had no problem getting the service done. Got a loaner so I could still go to work on Saturday.

bigal

Aug 19, 2015

Quick and reliable service as usual. Saul Ruiz did an outstanding job of taking care of me. Think he patterns himself after Mr. Mike Kline who always goes above and beyond taking care of the customers.Thanks for the serviceAl Cox

James

Aug 17, 2015

My parents bought me my first car a 1964 Chevy SS. I worked for GM for 32 years, as a Manufacturing Engineer. Since returning to the area this is the first vehicle we've purchased. I've shopped around and I do believe Cable-Dahmer is far superior to other dealers in the KC area. Our sales rep Frank did an outstanding job.

Terry

Aug 16, 2015

Great dealership the people there are great and service top notch dealership would recommend this to everyone very courteous would buy another there

Naomi

Aug 15, 2015

Well, Mr. Travis Becker was great, I had a materials in the loaner vehicle and he transfer all of my materials into my personal vehicle, with a very friendly and professional attitude. he called me before any additional repairs was done to my car. The people working in the loaner division should speak and have better customer service. This is very important to customers.

Robert

Aug 15, 2015

It was just a lube and oil. They always treat you well. Very clean waiting room bathrooms, and repair facility.

Bruce

Aug 14, 2015

No problems, it went really quick. nothing more to say about the visit. htaqt is all I have to say about it.

Carolyn

Aug 14, 2015

fANTASTIC SERVICE, SUPERB KNOWLEDGE FROM THE STAFF, FRIENDLY AND #1 IN MY BOOK...STEPHAN, MATT AND ALL OF THEM ARE THE BEST...

Julia

Aug 14, 2015

Always fast and very efficient service. Always lets me know what is going on. Everybody polite. Need to keep coffee pot full. Always empty when I am there. This is minor compared to great service

Michael

Aug 13, 2015

Went in for a oil change and detail. Also had some concerns about noises and tires. As soon as I pull in I go straight to my service advisor Travis Becker, which he immediately recognizes me and greets me by name. I then tell him all my concerns and what I need done. Definitely feel welcomed and taken care of. Travis is great about calling me to update me with my care and gives me a realistic time line. I know if I ever have a issue or need something fix Travis will always be the go to guy I seek out. Also the detail department did a amazing job this go around. All and all I will be a return customer as long as you have people like Travis working there.

Linda

Aug 12, 2015

Just had regular maintenance work done. Oil, Lube, Filter But excellent time schedule completed on it.We appreciate this dealership even if we aren't always happy with everything all the time.

Megan

Aug 10, 2015

Very friendly service staff and they rescheduled my oil change for the next day at the same time. I always have a good experience when I get my car serviced

Michael

Aug 9, 2015

quick service; did the job in a timely manner. don't know why I need to use 20 words when I can say what needs to be said in less!!

Susan

Aug 9, 2015

While it isn't the fanciest, the people are so kind and accommodating. Glad I chose your dealership to buy my car.

Billy

Aug 8, 2015

This is our first purchase from Cable Dahmer, but I have had my Chevrolets serviced there for several years now. I don't want to go anywhere else. Have been treated like a king even though I had not purchased my last two trucks there and won't go back to my old dealer.

Michael

Aug 8, 2015

our salesman Frank Burch did everything he could possibly do to find us what we wanted. The dealership closed at 7:00 pm and we left at 10:20 with a new vehicle. The entire staff did a great job making us feel as though we were very important and them staying there three and a half hours after closing was no inconvenience what so ever.

Kim

Aug 6, 2015

Great service and sales worked with me on the purchase. Fair trade for my 09 Malibu will be back sometime.

Bobby

Aug 5, 2015

I had a great experience buying my 2015 silverado from Mike Hooper and Cable-Dahmer Chevrolet I would like to say thank you very much. I will definitely purchase my next vehicle from them and tell everyone i know about my experience at Cable-Dahmer...

Jerry

Aug 5, 2015

they checked all the stuff that was need on the truck and made sure it was fine they did a great job

Stephanie

Aug 5, 2015

Sales people are great, finance people are great! The appraiser on the other hand is absolutely absurd. It shouldnt take an army to get a decent quote on a vehicle.

dee60901

Aug 5, 2015

My son and daughter in law were in the market for a new Chevy Spark. Both of their cars bit the dust about the same time. They purchased a new Kia in March 2015 (from a different dealer) and had a great experience even though they are new to the buying process. This was NOT the case at Cable Dahmer. She traded in her 2007 Chevy Cobolt for $1164 and they put down $500 to buy the Spark They were gone all day and I started to worry. The next day when I looked at the contract I nearly died. She purchased a 2015 Chevy Spark and the Truecar Value said a good price would be around $14,500. The car does not have electric door locks, just windows. The contract showed they financed $20,000, $4285 was warranties and the starting price of the car on the contract was around $18,000. The sticker price of the car showed around $$15922. Basically they took the trade in and down payment and put it in their pockets and gave the kids nothing towards the car. I will never go to this dealership for any reason. Their salesman was Sean Cochran and finance person was Matt but I don't have his last name. I did meet Fred in finance and he said that we could take off the warranties so that helped a little. Buyer beware at this dealership!

Debra

Aug 4, 2015

very prompt and said it would be done in about an hour and it was. I was 4th in line on Saturday morning. Always try to get there like 745am to get faster service.

Roger SCHROEDER

Aug 4, 2015

Frank Vigliature was very helpful. I walked by 4 other salesmen and they just looked at me.First thing out of Franks mouth was "can I help you". He took my keys, my truck to the shop andhad it taken care of, brought it back to me and thanked me for doing business with Cable-Dammer.He gave me his card and said he would be more than glad to help me if I ever needed anything.Sincerely,Roger Schroeder

Nathanial

Aug 3, 2015

Travis in the service department was outstanding... He called me everyday to let me know the status and was very honest about what was being done. Even when the problem was stumping the technicians and let me know that they were still working to get it figured out and stated "THEY WILL FIGURE IT OUT" and did not waver from that statement.

James

Aug 2, 2015

Blain Plymell was very helpful and kept me informed during my visit. The whole organization was professional. Finding a dealership that is really good with Corvette is not easy.

Nicole

Aug 2, 2015

Travis was excellent. His customer service skills are incredible and it was much appreciated! They had to redo some things and Travis handled it very professionally!

Josh

Jul 31, 2015

We took our car in for a recall that the dealership notified us about. The service was quick, and staff was friendly and accommodating.

Lisa

Jul 31, 2015

I will be coming back for service on my car, Christian was very professional. I appreciate having a rental car while my car was getting worked on and the gentleman that helped me with the rental car was also professional. Thank you

Timothy

Jul 31, 2015

I was greeted in a friendly manner and was able to talk to several employees while waiting for the repair to be completed and the car was brought out and paper work was completed and went on my way.

Erin

Jul 30, 2015

Car buying has never been this amazing! We were in a pinch with our current vehicle and when we walked in Cory and Frank were nothing but fabulous with us! We were so upside down on our car and they did everything to find us the best vehicle and a price we could afford. They stuck with us until we were completely satisfied with the deal. I recommend seeing these gentlemen if you want a great deal with excellent service.

Kimberly

Jul 30, 2015

FAST AND FRIENDLY SERVICE EVERY TIME! THE EMPLOYEE'S THERE SHOW ALLOT OF RESPECT TOWARDS THEIR CUSTOMERS AND ONE ANOTHER, THERE'S NOT VERY MANY PLACES YOU CAN EXPERIENCE THAT AT ANY MORE!

Bruce

Jul 29, 2015

Good service. Reasonable price. Very friendly. Did not take a long time. I will absolutely come back. Very satisfied with all the results of my visit.

Donna

Jul 29, 2015

The only thing i was unhappy with was the loaner car being dirty..customer receipts in car..food crumbs..change left in car..it was not what i expected from a loaner car

Carol

Jul 28, 2015

My experience at the Chevrolet dealership has always been above average however when I took my 07 DTS to the Cadillacdealership the experience was far from satisfactory and would not deal with the Cadillac group again.

Barbara

Jul 27, 2015

I came in for an oil change and to have nitrogen added to my tires as they were 5 pounds under inflated. They did the oil change but forgot to inflate the tires. I just stopped at QT and put regular air in as was not worth my time to go back.

Dave

Jul 27, 2015

The review was for the 435 and Wornall store, not the Independence store.

Norma

Jul 27, 2015

I was very pleased with my experience. The service was excellent and the staff were all very helpful. Good job.

Martha

Jul 25, 2015

Went in without appt for oil change, was in and out in no time, thanks to all who helped me!!!!

E Jay

Jul 24, 2015

Took care of warranty work thoroughly. Friendly staff. Will continue doing business with this dealership. Conveniently located and provide loaner cars.

John

Jul 23, 2015

Had my oil changed, tires rotated along with the coolant check and other items. Didn't have to wait very long and Chris was so good to fix the tire readings when I had to take it back the next morning. He ask me what was wrong and immediately fix the problem in no time at all. Good employees who care about their customers.

red equinox

Jul 21, 2015

bought a new red equinox yesterday from cable dahmer and our saleman was tim hardin. what a great exp. tim was amazing. took such good care of us. we traded a car that process was great. thanks tim for taking such great care of us and being such a gentleman, kind caring human. you will be very successful in life. your friends phil schuver and mark waite

Paul

Jul 19, 2015

I was very pleased with the work that was done on my car. The only complaint I have was waiting for my car. After I paid the bill and took care of the paperwork I waited outside for about 20 minutes to get my car back.

Dale

Jul 18, 2015

The service manager kept me informed on the status of the inspection and repair. blah, blah, blah, blah, blah,blah, blah, blah, blah, blah

Kimberly

Jul 18, 2015

Fantastic service and treatment, I am always treated like the owner of the company, my salesman Frank went out of his way to treat me like a queen.

Nancy

Jul 18, 2015

Sevice Area in Independence is very helpful. They are thorough in their explanation of needed service and the associated costs.

Biz

Jul 17, 2015

I took my Cobalt in to have the ignition switch recall work performed. They failed to tell me that my after market remote start/alarm system would no longer work with the new keys. I tried it the next day and it made my car alarm go off, but I thought maybe I had accidentally pushed the wrong button. About a month later when I finally tried to use it again, it failed and then my car wouldn't start because my antitheft system wouldn't recognize my key. I had to have the system removed and my antitheft system reprogrammed. I was left stranded with my toddler away from home (I was visiting family at the time). I had the car towed to a local dealer and when I asked Cable-Dahmer to help me out by reimbursing me for the service, they told me that too much time had passed and basically that they thought I was lying. She even tried to blame the after market system telling me that she knows they "wear out" over time. It worked perfectly before I had the recall done and was given new keys and a new ignition. (I had even gotten GM involved.) I plan to file a complaint with the Better Business Bureau. My advice is: Test everything before you leave the parking lot. Even if you can tie the problem back to services they performed, they won't help you out.

Arline

Jul 16, 2015

It took almost 3 hrs. and I was pooped and had to finally ask "how much longer?" They were waiting on the paperwork. I guess the work was done all right.

Deborah

Jul 14, 2015

Very helpful, explained things well and did not let me just drive off without insuring everything was just right with the vehicle. Assisted with On star enrollment

Chlace

Jul 13, 2015

Waiting room was filled with customers. I expected a long wait time. I was in and out in no time. Pleasantly surprised . thank

Daniel

Jul 13, 2015

as always..a timely visit. only an oil change/tire rotation, but made feel it was just as important as a major repair. also reviewed a suggested maintenance item.

Marla

Jul 13, 2015

I really Appreciate having the loaner car provided and friendliness of staff especially since took more than one day to complete

William

Jul 13, 2015

Got an oil change for 2008 Impala and the transmission fluid level was also checked. Checked in around 9:30 and was out by 11:00, reasonable waiting period for the volume of cars that were ahead of me.

Shouldhaveknownbetter

Jul 13, 2015

I was drawn into doing business with this dealership and I now regret my decision. I called and schedule a test drive for a vehicle on a Friday morning to take place on Saturday morning. I live over an hour away. When I get there they have no idea what I am talking about. The sale people were nice and eventually found the vehicle as I was about to leave. They did find the vehicle finally and although it was not exactly as pictured (hidden body damage) I decided I wanted it anyway. I offered two vehicles to in trade. Their combined value was above the asking price for the vehicle I was interested in. After waiting 4 hours with my wife and hungry 3 year old to make a deal. They offered me about a third of what the values of trade-ins were worth. The salesmen seemed trustworthy and stupidly I took the deal. Magically the vehicle became $1000 more than the asking price and they did not add sales tax. I know get to pay that at registration. I left the dealership with vehicle and a loan for half of the asking price. I trusted that they were giving me a good deal and they had assured me they were. It took them two weeks to send my the paperwork to register my vehicle TWO WEEKS. Why? because the title sat on the GMC dealerships desk for most of it. Very disorganized and it did not make me feel good to be feed lies about the values of my trades. I understand that is how they make money, but I was hoping they would be a little more honest. They are now selling one of my trade ins at an asking price higher than the asking price than the vehicle I just purchased from them. What a sell job. The vehicle I purchased seems to be fine, but I really feel like I over paid.

Jean

Jul 12, 2015

They were very helpful and the work was done fast and I have always had good help and service at Cable Dahmer.

Ken H from Oregon

Jul 12, 2015

I picked up a new Z06 Corvette at the National Corvette Museum (NCM) in Kentucky. An oil change is required after the first 500 miles. Driving back to Portland, OR I knew I would hit 500 miles in MO. Called a couple dealerships in the KC area that morning; no one would give me an appointment. John Davis worked me in for the time I would arrive in the area. No hassle over the type of oil required and he was very accommodating to put us in a loaner to go for lunch. This service was extended knowing we would not be return customers.I have asked the NCM to provide the name of Cable-Dahmer Chevrolet to all Z06 owners heading north.Ken H. from Portland, OregonPS: Website needs updating. John Davis is not shown in your service organization.

Sharon

Jul 10, 2015

I got my car done quicker than I thought as the service area was very busy. Quite pleased. Will come back again.

Gary

Jul 9, 2015

Terry Garrison was very professional and found the vehicle we were looking for. Please give her an atta Girl :)!

Jack

Jul 9, 2015

always treated VERY well and always kept updated on what's going on. Saul is great!!! I like to deal with him or Blayne as they both are top notch in my book! Thanks

John

Jul 9, 2015

Everyone was very helpful and pleasant. Would definitely recommend cable Dahmer Chevrolet to anyone b would definitely recommend cable Dahmer Chevrolet

Joyce

Jul 9, 2015

Everything was excellent! I got in at 7:00, Out at 9:00. I asked for brake service, I was told my brakes were fine.

Mark

Jul 9, 2015

Dropping off the car was easy. Got right in for the estimate. Work was done ahead of time, which was a nice surprise. Car looks perfect, no indication of where the damage was.

carguy321

Jul 9, 2015

Brought my 2008 Cobalt in for oil change and brake service, was told brakes were fine. Service was excellent, Brandon Sims kept me informed every step of the way,

Phil

Jul 8, 2015

went for an unscheduled oil change. Thought it would take the day, with a loaner car.Got out in less than an hour.Great Job.

Camille

Jul 7, 2015

My sales person was great, very professional, did all he could to make us happy and satisfied would make sure any friends or relatives would be sure to get Mike.

sandiemorgan

Jul 5, 2015

It was a very good experience. Thank you for your help. I found the car I was interested in on Cable-Dahmer"s web page, arranged to test drive it. The sales people were helpful in going over the vehicle and its options. Very friendly, introduced me to people I may be working with in service. I was very impressed with the friendly, no pressure experience.

Eugene

Jul 3, 2015

The salesman Jeff Cox is really great to do business with. None better. When and if I buy another vehicle in the future I hope Jeff is still there.

Gary

Jul 2, 2015

Travis Becker beyond the norm to find out what was going wrong with the air conditioner,which I brought in for three years trying to get it fixed and work with me until the problem was found. My seats came back dirty and he personally cleaned them. On the vette we were having trouble with the fobs. He stuck with the problem until we found out the problem. He is a very conscicentious employee. Instead of a hand shake a gave him a big hug. Job well done.

William

Jul 2, 2015

Mike Hooper was my salesperson and he was great to deal withvery polite and a great sales person He answered all questions and very confident

Thomas

Jul 1, 2015

they have done every thing that they can possibly do to take of all our issues with this car. we are completely satisfied with the service we have received. Thank you.

Douglas

Jun 29, 2015

I always deal with Blaine and Rich Frost when I deal with the service department and is always a great experience. I never have any worries about what is supposed to be done will be done. We will always deal with Cable Dahmer no matter if it is buying a new car or using the service department. You kind of become part of the Cable Dahmer family after you deal with anybody there.

Latise23

Jun 26, 2015

Customer service is horrible! Front desk sets the tone, if u were mad bc the lights were out STAY HOME! Won't be back it's my fault they were shysty at 103rd the 1st time so as grandpa says it's an accident the next time I went to independence & they weren't as bad but customer service was HORRIBLE & I've been to both 4x's in the last 3m & u couldn't put my lic. On..wow so the next time was my fault! Trying McCarthy from now on!!!

Jackie

Jun 25, 2015

I called for an appointment before leaving home and was told to bring my vehicle in. I was greeted by a friendly service man, and the work was completed within an hour.

Kerry

Jun 25, 2015

Brennan Olinger made the experience of buying a new Corvette easy, very fast and enjoyable. I did not expect to be driving my new Chevrolet the same day I made telephone contact with a dealership 250 miles from my home but that's what happened.

Kerry P

Jun 25, 2015

I have never been able to purchase a new car with so little effort. With automotive forums and internet pricing I had a fair idea of when a dealer was making an effort to have me as a customer. After an email to Cable Dahmer I was contacted by Brennan Olinger who is a true Corvette Expert. He had the Z06 that I wanted and within a couple of hours he was able to offer a deal that I could not pass up. That evening I drove my Vette the 250 miles to its new home. My thanks to everyone at Cable Dahmer, Kerry P.

Calli

Jun 24, 2015

Cable-Dahmer is my number one pick when choosing to buy a vehicle. The buying process is always smooth, when I take my car in for general maintenance I am always happy and the facilities are nice. Joel is AWESOME, confront-able and a friendly salesman! He is great at explaining all options and is thorough from start to finish and beyond that! He continues to check in after purchase! I love that! I will definitely recommend Cable-Dahmer, and Joel especially, to friends and family!

Charles

Jun 23, 2015

My truck was involved in a three car crash and the front end was smashed the dealer fixed like brand new and in shorter time than posted. the work is excellent.

Michelle

Jun 21, 2015

Travis was very helpful with getting my car fixed and getting me a loaner car until my car was finished.

Edwin

Jun 19, 2015

Very pleasant experience. Frank Burch was very well versed in the product he was selling, i.e., heavy duty trucks. He looked long and hard in the inventory to find me the right truck for the purpose that I need it for. Thanks to Frank your dealership made a sale.

Sharon

Jun 16, 2015

I was pleasantly surprised. I had my car back when promised, they had even cleaned up the inside and look like it had been washed. That's never happened before any place else I've gone.

Stephanie

Jun 14, 2015

I just bought a truck yesterday, and it was a great experience. Our sales woman Callie was awesome! She treated me with respect and kindness. She went the extra steps to find what I was looking for. Our financial officer Matt was great. I couldn't have asked for a better experience. Thank You!

elk1900

Jun 11, 2015

If you're a senior citzen and need service hold on to your wallet. Had my car towed in and thought repair costs were excessive. Agreed to the repair otherwise I would have had to had another tow somewhere else. After I picked my car up I investigated a range of what the same repair should cost and Cable Dahlmers' repair bill exceeded the next highest estimate. I have purchased both my vehicles from this dealership and the sales department was outstanding. But I need a place I can rely on to always take care of me, not just at point of sale.

Alfreda

Jun 9, 2015

The experience was great as always. Cable Dahmer always go the extra mile to make sure the service is excellent. Thank-You!!!

Alan

Jun 1, 2015

Got there and was waited on fast and got my loaner fast and was out of there and went back got my vehicle back promptly everyone was nice and professional

Barbara

Jun 1, 2015

People are extremely personable but know the cars and seem to really CARE that you are there. The realize customers are the reason for their business...not an interruption of their business.

Wendy

May 29, 2015

Jeff Cox was my salesman. He was extremely professional as well as personable. He was truly interested in what I was looking for. He went above and beyond to satisfy my needs. I will never shop anywhere else, as well as will never have anyone else but Jeff help me. Anyone who mentions buying a car, I send them to him!! Fantastic employee and overall man!!!

Michael I

May 29, 2015

I had an idea of what i was looking for. Went in looked at the truck and not once was i pressured to buy a thing. I knew my credit wasnt the best but they helped find the right place to help me out and on the road with the truck i was. A great place to buy a vechile

eason77

May 28, 2015

I had the best experience with this dealership I let them know what my budget was and they did everything to insure they came in budget. When I had a concern about the sales tax they did even more to make sure it would be affordable. I couldn't have asked for anything more. My husband and I will only be going to this dealership from now even if we live in olathe and it is in independence the drive is COMPLETELY worth it and I will tell everyone to do ho there as well!

Angelia

May 21, 2015

I am glad I purchased my car and have it serviced at Cable Dahmer. The service is always outstanding. I truly appreciate the loaner program and the quick service.

Larry

May 21, 2015

great service, Blaine is extremely knowledgeable; only complaint I didn't get the $10.00 off the oil change which I booked on-line using coupon

Kevin E

May 20, 2015

I believe the mechanics could work a little bit faster. I observe a lot of standing around and talking with other mechanics or transferring their attention from one vehicle to assist another mechanic with another vehicle. Service Consultants Justin and Blaine are Excellent in their attention.

Mark

May 20, 2015

My salesman Bryan Pepper did a Great Job.. Got me the vehicle I wanted at a good price.. I enjoy doing business at Cable Dahmer. Thanks again..

Catherine

May 16, 2015

I am more then pleased with my purchase and the wonderful way I was treated in every aspect of this transaction!

k8

May 16, 2015

This was my first experience at purchasing a car all by myself. Everyone was so kind and helpful and made me feel at home. Brennan Ray Olinger went far and above my expectations to help me understand all the gadgets in the car. Marty Dahmer is the best. I want to thank everyone for your kindness and help.

Lakisha

May 15, 2015

Brandon Sims is always fantastic, friendly and always ready to help me out! I haven't came across anyone yet at Cable-Dahmer that is unfriendly. Keep up the great work!

Alexander

May 14, 2015

it was great with nice people who were very helpful and understanding of my wants and needs thank you cable Dahmer staff

Tammy

May 14, 2015

Blaine is the best. He sees me pull in and immediately comes out to wait on me. Even when he hasn't seen me for 5 or 6 months, he treats me like family. I trust him and rely on his expertise advise. I was in and out within 20 minutes for an oil change. I've been depending on Blaine for years now for my automobile service and Jeff Cox is my awesome salesman. Those two men are the best!

Viola

May 13, 2015

Travis was very courteous and accommodating. A loaner was ready for me so I could get right off to work.

Daryn

May 12, 2015

Blaine is great, and always makes sure to take good care of me every time I am in for service.

Big Buck

May 11, 2015

Had some performance work done to my satisfaction. On may 6th 2015 Had my door handle diagnosed was told it was a switch which I purchased. Asked to borrow a screw driver for (2 screws)could not get one from parts counter. Went home replaced handle was not the problem. Called and was told it ended to be programmed. Checked with other dealers and said I did not. Brought car back(I live 40 miles away) was told couldn't program it and needed a door latch ($260) Which w labor would be $500 lengthy job. And was told also needed programming. Other dealers said not true. I did find a used latch for $70 and 4 screws and 10 mins later the door was fixed. Hmmm? Totally satisfied with performance work ... but thebad diagnoses of door and purchasing of wrong part due to and not offered my money back was bad it was only $15 but would have never purchased the part if I was not informed that it was bad. Also don't know why other dealers would say neither door switch or handle needs programin and this dealership says it does. I replaced latch and no programming works fine 10 min. Job . I would have felt really bad if I had paid $500 for this service.

Kevin

May 10, 2015

Got a tour of your facility. Everyone I met was very professional. Your collision center is amazing. Wow!! Thanks Cable-Dahmer. Your service is the best.

Jane

May 7, 2015

The service rep found a piece of wire on the side of one of my tires but didn't tell the repairmen that rotated my tires not to put any air in the tire so later that same evening my tire started going flat. I knew the tire couldn't be repaired and he told me not to remove the piece of wire but I'm sure by inflating the tire more air blew the wire out causing the flat so I had to buy a new tire today. It was upsetting because I am leaving next week and really didn't have the time to mess with getting a new tire etc. It could have lasted until I returned if he had just put on the work order that the wire was on the side of that tire.

Ronald

May 6, 2015

They went the extra mile. Making sure I have everyting out of the rental and all service done as promised. Thanks

Sean

May 6, 2015

The staff was very helpful in finding us the truck we needed and delivering it right to our front door.

Happy Buyer

May 6, 2015

After my first experience in 1973 in buying a Chevy Vega thru buying 4 other cars over the years, I know I will be able to find what I want at a fair price at Cable Dahmer. My trade in is never low balled, in fact it is $1,000 to $2,000 more than I expected. Carlos Vides in used cars was new to me but was very helpful in going out and finding the pickup I wanted. I even bought it sight unseen because of my past experiences at Cable Dahmer. Could not rate this dealership more.

Mary

May 5, 2015

I purchased my 2010 Malibu at Cable Dahmer five years ago and during that time I have received excellent service from Saul Ruiz during general service visits as well as some minor maintenance issues that have been resolved in a timely and efficient manner. I so appreciate the loaner vehicles you provide when I have had to leave my car. During my last visit there were only trucks available as loaners which I did not feel comfortable driving, so a porter named John took me home and came to get me when my car was ready. He was very nice and I appreciated this service very much.

Doris

May 4, 2015

After a bad experience with one of your salesman another salesman, Michael Hooper jumped in and I was very pleased with his treatment of my car needs. Mr. Hooper was patient and made a follow-up call the next day to be sure he had provided me with what I needed to enjoy my new car.

Theodore

May 4, 2015

I was a little frustrated because the truck had hail damage which was not disclosed on the website. The dealership did make it right, but I had driven 2 hours to get to the dealership and could not bring the truck home when I bought it since they had to do the repairs.

Brenda Smith

May 4, 2015

My experience did not start off so well but Marty Dahmer stepped in and saved it. He paired me up with salesman Mike Hooper and I could not of asked for a better experience. He took his time and didn't just tell me to read my book he actually showed me a lot of the bells and whistles and how they operated. We had a few laughs getting everything set up. Matt in finance also was great to work with. I absolutely love my new Equinox. Thank You fellas for getting this shopping experience back on track.

Barbara

May 2, 2015

I bought my car in 2007 and have always got great service. It is so helpful when I have to have work done that you give me a loaner which makes it so convenient for me to get to work, etc. I have told my friends about it and they are envious. In fact one of them just bought a car from you because of that. She is very independent like I am and takes care of her own car.

Jack

May 1, 2015

One of the best experiences I ever had at a car dealer and had a great sales person. Frank Burch Thanks

Kevin

May 1, 2015

Justin in Service always takes great care of me. Justin listens and understands what i am telling him to make sure that my vehicle is repaired and or maintenanced correctly. Thanks to Marty as well he has always been great to work with on my buying experience.

Michael

Apr 28, 2015

dealt with Mike Hooper. Best salesman I've ever encounter. Haven't decided on a vehicle yet but my purchase will be from Cable because of Mike and the dealership's honesty and integrity

etzman66

Apr 28, 2015

Helped my daughter trade in her car and had a very pleasant experience at Cable Dahmer Chevrolet. Called to make an appointment and talked with Pennie who so very helpful. She had a salesman by the name of J.R. (the King of car sales) take care of us. Pennie assured me that we were in good hands and we were. J.R. took great care in listening to what we wanted and where we needed to be. No games, no gimmicks, no drawn out nonsense. I would highly recommend Pennine, J.R. King and the rest of the Cable Dahmer team.

Chris

Apr 27, 2015

great looking repair and great updates on how the repairs proceeding only problem was the car rental was at noland and repairs done at 40 hwy,so I got a dirty car to use.

Kevin

Apr 24, 2015

It was my third Time in for vibration issues with the tires they replaced the second two tires that took care of the major vibration problem but apparently the wrong wheel weights were used because they fell off while driving. And all lug nuts were not torqued correctly (loose)

torie.fay

Apr 24, 2015

I had great service. We got there and not much longer I got helped by a guy named Mitchel Smitley. He gave great service and was very considerate when it came to the prices. so if you go there I would highly suggest go to him.

Andrea Wasson-Patten

Apr 23, 2015

Had a great experience purchasing my car today. Thanks Jose for your time!!! Never thought buying a car could be fun with alot of laughs!

Jeff

Apr 23, 2015

Brennan was outstanding. We bought a vette and he was very knowledgeable regarding the vehicle. It wasn't a cheesy frustrating experience. Thanks for a great transaction.

Jennifer

Apr 23, 2015

Short staffed on the day we brought the car in. Was told we would get a call once it was done, but 3 1/2 hours after we dropped it off, I called to get an idea on how much time was left and the guy said it had been done for awhile. Kinda upset me because I had a bunch of errands ro run, but it is what it is. They were very friendly

Lehman

Apr 20, 2015

I am very pleased with the service from Cable Dahmer. I have been with Cable Dahmer for a long time and I would never go anywhere else. Also, Saul Ruiz has been my service adviser/representative for a long time, and I am very pleased and happy with his knowledge, his help, and his overall service. I would highly recommend Saul. Thank you Saul and thank you Cable Dahmer....

Steve

Apr 20, 2015

Came in to get oil changed treated great the job did not take long was on the my way in no time thanks cable dahmar

Ldrship

Apr 19, 2015

This girl is dumb beyond words. I had to explain to her how a chapter 7 reaffirmation works. Then she comes to me and says they need $2500 down on the truck I was looking at, I said ok. (Prepared to put $5000 cash down) she then procides to tell me, without asking if I had a Down payment that it would be best for me to let the bank repo my truck and there is no repracutions. (There are with a reaffirmed vehicle). She still never asked if I could do the down payment. Bottom line is she is an uneducated moron looking to make a buck. Steer clear of her at all cost. As far as the dealership goes, because of her I bought a cummins at landmark dodge next door.

Eric

Apr 17, 2015

Your sales team was able to help us get out of a vehicle we were upside down in and got us into a brand new Equinox with a great interest rate and no money down out of our pocket. We will continue future business with your company not to mention we have three teenagers who will be needing vehicles as well.. Thank you so much for all the work you guys did for our family.

Naomi

Apr 17, 2015

I had to wait about five mins. before someone in the service department help me but other than that I was very please with everyone, and how they cared for my vehicle.

Sharon

Apr 13, 2015

Blain always takes good care of my cars when I bring them in.He really goes the extra mile and I appreciate the effort!

Dana

Apr 12, 2015

The replacement of parts on my car after my small fender bender accident look great and I am very happy. The collision center helped me with my state farm 80/20 plan on the 3 day rental and I was surprised as they did not have to offer that .Thank you to all the collision center employee's that worked from the receptionist to the body shop . The break helped me to also replace a broken rubber front iece that tore of when I backed up off a curb at a convenience store.

kris

Apr 9, 2015

Was told when I bought my car that I would receive free oil changes for 2 years. NOT what happened. I drove in the fog, rain and hail, very early in the morning on my day off to get my car serviced (not to mention that I drove 40 mi. to get there) and received the news that they had a "special meeting" and could no longer give the free oil changes that I was promised, and that there was a misunderstanding and it was to only be 2 free oil changes per year. Well I guess enough people misunderstood to have a "special meeting" about it. At the VERY least I should have had that explained before I drove that far, that early, and in the weather. I am VERY UNHAPPY. This is NOT good customer service AT ALL. I did receive a call 2-1/2 hrs later for a 1/2 price oil change if I was still in the area. What a joke.

Stephen

Apr 4, 2015

Saul is a great Service Advisor. He always seems to have time for his customers and goes out of his way to explain everything and to be helpful. In fact, this is also the case with the young ladies at the service desk. They also are very helpful. We appreciate the fact that when Cable-Dahmer services our car, it is done right.

Doris

Apr 3, 2015

I always have a good experience at cable dahmer chevrolet on Noland rd.My family has been coming there for decades. We will continue to purchase there. Thanks for all your great service. It's like family.

Gary

Apr 3, 2015

i have got alot of trucks from you and a few cars, and always have been tak'n care of thank you

Karen

Apr 3, 2015

The repair was very costly although it helped when we picked up the car and your detail shop had cleaned the car up and made it look noce. Thankyou

Leslie

Apr 3, 2015

I love the dealership, I have always had a wonderful experience with it. Everyone is super helpful and always want to make sure you are always satisfied with their services.

Eric

Apr 2, 2015

My salesman was outstanding. This is the 3rd truck I have purchased from them in 4 years because of the way I am treated.

Kenneth

Apr 2, 2015

I just want to say that it took 21 minutes for my car to be brought up after I paid the bill. Couldn't get an explanation just here's your car. I feel like that's a little bit beyond the time that it should have taken. Other than that, service was great and always is. Thanks

Michael

Apr 2, 2015

I think it takes to long to purchase a vehicle as it seemed like we were there all afternoon, but i thought that our salesperson worked very hard for us

Joanne43

Apr 2, 2015

I was their for eight hours. The price of the car is too high. My interest rate drop but iam still paying the price.I couldn't get a remote start because i was at my limit its a 2013 Ford Focus. If your a lady don't go by yourself because they will rip you off. They gave me certain cars to choose from and if i didn't take it they wasn't going give me one. So i chose the Ford Focus I love it but I wish i could get a chevy Equinox I had a trade in and they were trying to get me to put more money down to get a better car. I still owe 4000 on my car and they paid it off. I think i got a bad deal 72 months for a used car. Do not go to that dealership unless you know about cars. I am going to have to pay all that money for a car they couldn't put a remote start on. My sales man had the nerve to tell me to give him $375 and i could get one. Iam paying the price for a chevy eqinox they should have let me get.

Alan

Apr 1, 2015

Our saleman J R, was great, he was very helpful and explained everything to us and continually kept us update on our truck order and purchase, we really liked our experince with JR

Cheermom

Mar 31, 2015

It started out as a good experience, financing department was great, but became very frustrated with lack of follow-thru with issues and communication from sales.

Frederic

Mar 30, 2015

100% better!I received a oil change and they told me and fixed my tire which had a nail in it. They gave me a free car wash card as well. Right now, I am in Denver, CO enjoying Spring Break. Thanks again for everything.

Dokken007

Mar 29, 2015

This is the best dealership that I have done business with. I highly recommend this dealership to anyone that wants to by a Chevrolet. I am looking forward to doing business with them in the near future. Thanks to everyone involved in my buying experience ! The Corvette is sweet !!

John

Mar 28, 2015

Justin Keith is incredible. He listens well and makes sure all issues resolved. He is completes things without issue time and time again. I have closer dealerships to where I live and I come there because of him.

Carrie

Mar 25, 2015

Blaine is always great. Services were a little pricey this time for recommended services. Had a coupon but it didn't help much.

Judith

Mar 25, 2015

I dropped my car off and left in a rental car. Got called the next afternoon that my car was ready. It was waiting for me soon as I completed the paperwork. Runs like a top.

Charlotte

Mar 24, 2015

It was good. My car was taken in at the appointed time,and was serviced at that time. I was out of there in lessthan an hour.

KCITGuy

Mar 24, 2015

Just purchased a pre-owned 2014 Sierra Denali from the Independence store. Working with Carlos Vides was an absolute pleasure. His professionalism and attention to detail were impressive. He's a true credit to the Cable Dahmer team. The guys in service and finance were terrific as well.

Mindy

Mar 23, 2015

While I appreciate that the exterior of my car was taken care of, I was disappointed to discover that the interior of my car was trashed. I dropped off my vehicle on Monday in immaculate condition: I had detailed it inside and out, as is my practice each weekend. After "quality control" was finished and my car was available for pickup, I was surprised to see that the inside of my vehicle was covered in dust and grime--so much so that I could literally wipe my fingers across the surfaces and leave tracks. I asked a service representative if my car was done, and was assured it was. I asked him to look inside, and he acknowledge that it was a bit dirty but assumed I had left it at the collision center in that condition. When I assured him that I had not, he halfheartedly offered to have someone look at it if I had time. At this point, I knew I would be better off just doing it myself and left. In the three years I've owned my vehicle and used your dealership, I've been disappointed time after time. I will no longer use your dealership for any reason; your customer service has been, and continues to be, abysmal.

Derik

Mar 19, 2015

We bought our truck from Mike Hooper and he was laid back and easy to work with. This is where I'll buy my next truck.

Tim

Mar 16, 2015

Our salesman, Mike Hooper, went far and beyond what most salesman would of done to sell my wife and I a car. He was not pushy. He was very professional and found a way to made a deal everyone was happy with.

David

Mar 12, 2015

Marty spoke to me to make sure I was getting serviced properly. This meant a lot to me. Thanks Cable-Dahmer.

Angela

Mar 11, 2015

Mike Klein in the Service Dept is always so kind, knowledgeable, friendly. .. he is the reason we all keep coming back...

Dana

Mar 11, 2015

I changed my mind about the color of my truck and I was fretting a little over the decision to tell my salesman that I wanted to switch. Ryan was great, he never even hesitated, I never had the feeling that I was being a pain, even though I knew I was. Thank you

Dorothy

Mar 11, 2015

Everybody's always are so helpful and prompt. Even if you have to wait, the atmosphere is always pleasant, people smiling, just friendly, friendly people. Love the free coffee!

AJPLB

Mar 8, 2015

We were looking for a particular model and color of vehicle with specific requirements. We gave those to Carlos Vides, and a few days later, he had that vehicle for us. There was steady snowfall the day we went to see it, but that didn't impact the level of service we got. We took a lot of Carlos' time that day, but he was patient, friendly and helpful the entire time. We never felt pressured. In the end, we bought the car that day. I developed and taught a customer service program all across the country. Carlos could have been used as the perfect example of someone who goes the extra mile for the customer.

Brandy

Mar 6, 2015

Our experience with setting up our recall appt was very pleasant. The CS rep I spoke to was VERY friendly, & very willing to help with all my questions, & accommodating to our needs. She advised there was shuttling, that helped alot with hectic schedules. Checking in was great, & shuttling was nice to work. The only negative was the shuttle did not return, & I had to get a ride back from work. I had left my extra set keys in floorboard, which were taken out by porter thinking they were dropped. Justin was very good to hunt them down, & call us when they were found. 5 Stars for most part!!! Thank you!

David

Mar 5, 2015

Brian the salesman was very attentive and paid attention to my needs I had made contact with penny beforehand as the truck I was looking at could not be sold at the 103 location that I have used for sale and service previously. thanks

drbilyea

Mar 4, 2015

I had bought a truck from the 103 location before and contacted them about a couple trucks but they could not sell them to me as they were exclusive ( dealer use trucks) so I reached out online to Penny who was able to set me up a Saturday morning meeting with Brian Swearngin. we sat down discussed needs of the new truck and also talked about my trade. He had the trade bid out while we took the new truck for a test ride. when we returned we negotiated for a bit till we settled on a number. We took the truck home that day and have been happy with the process we had and would recommend Brian and Cable Dahmer to friends and family alike.

Nancy & Jim

Mar 3, 2015

you done great and got me my car back when promised. I just need to bring it back in and have the headlights adj'd up a little. The painted part is not quite the same as the rest of the body. My husb done auto body for years and said there's was too much blue in the paint.

Kenneth

Mar 2, 2015

I always feel welcomed here in the service department. They always go out of their way to make sure everything is taken care of.

Harvey

Feb 28, 2015

Pulled in at 6:50am and was immediately attended by a service rep. Went in waiting area and had coffee. took about a half hour for my oil change. You didn't have any donuts though.

Carolyn

Feb 27, 2015

I spoke with Saul Ruiz last week, and scheduled an appointment. I thought a water pump installed previously was leaking again.I was given a loaner, repairs took two days.

Reginald

Feb 25, 2015

You have very dedicated service adviser working for you one that takes very good care of your customers his name is Blain.

tracey

Feb 24, 2015

Mickey Mcrae was our salesperson. She worked very hard to get the best deal possible for me and my husband. She has a sharp mouth just as I do but other than that our experience with her was awesome!. Only thing that I didn't care for as a whole, far as the dealership itself is that I don't think the team pacify the customer enough. I was sent home on a a half of tank of gas, I ask around to many people that have purchased cars, and there respose were all the same Oh...I received a full tank of gas when I purchased a car. I talk to a Manager who informed me that they only give there customers that buy used cars a half a tank of gas. Now granted this maybe small for some people but too me it's not cause I believe after purchasing a 18,000 dollar car and making payments for 6years, paying sales tax on that car isn't a lot to ask for from a dealership. Just something to think about, because I have been in customer service for 20 plus years, and I was always taught give the customer what they want, if it's something possible that the company can make happen. I almost forgot my finance guy he was great!!! he just came right at us directly know beating around the bush. This was our second time purchasing a car from Cable Dalhmer and I will say this time was wayyy more pleasant.

Charles

Feb 23, 2015

Well, I brought my 2011 Chevy Aveo in after it started having engine problems. What I thought was just a simple tune up problem ended up being a coil pack that needed replaced. Now the upsetting parts is that I paid for something should have been under the power-train warranty, I did not even have 50,000 miles on my car at the time. After spending about 4 hours at the dealership waiting on my car I was not in the mood to argue or discuss the issue with the cashier. I think that having to spend over $600 for all the services I had that day was really expensive when I know I could have had them done for a much cheaper price at another service center.

missyh64124

Feb 23, 2015

I was recently in a wreck and my vehicle was totaled. Insurance didn't pay off entire loan balance so I had a balance to carry over in to a new loan and my credit score wasn't very high, due to just establishing credit. I also knew I wanted a truck with a full size extended cab, a Silverado, 2006 or newer and lower mileage. A lot of wishful thinking and not feeling lucky, or so I thought. I started at one dealership down the road who said they couldn't help me and when I asked my father to take me to Chevy just to see, the other dealership repeatedly told me that if we can't help you, no one else will be able too. Not too mention, I found a 2006 Silverado with 20,000 miles less and cheaper but that dealer told me that the loan company wouldn't finance me with that old a vehicle and mileage. When I arrived at Chevy, I explained my situation, what I wanted and could afford and what I was told at the other dealership, and within twenty minutes my Salesman found my match and worked with me and guess what, that same finance company financed me on a 2007 Silverado that had 20,000 miles more than the other one, the other dealership said the finance company wouldn't go for!

Amanda

Feb 20, 2015

Since working there, I know quite a lot of people. When I go in, I always get treated nicely. I always get taken care of and what I am in there for gets done. Time wise is great. If I never worked there, I'm sure it would still be a great experience :)

Dwayne

Feb 20, 2015

My experience is always good. Justin Keith (my service advisor) is very dependable. Always good advise that I trust from him. I can call him with a question and get answers. Thanks Justin

kcmom1532

Feb 20, 2015

good experience/ carlos was very attentive to our requests and did everything he could to accommodate our needs.carlos provided excellent customer service and would recommend him to family and friends

Andrew

Feb 19, 2015

The staff was very courteous and attentive. Mike and Barb kept in constant contact with me concerning updates on diagnostics and repairs and made sure I was comfortable in the loaner vehicle they provided. Service was top notch. They also have been following up with me since the repairs have been made to see if everything is running fine and that I am satisfied with the work they did.

Julia

Feb 19, 2015

Was gladly given a loaner to me without hassle. But every time I go in, they want to do more for my car than what I came in originally for

Tracie

Feb 19, 2015

The customer service I received was awesome. The work they did on my car was awesome. I am definitely pleased with Cable Dahmer Chevrolet. I would like to thank each and everyone that helped me. I had a great experience, everybody was helpful and friendly! Thank's again and have a great day!Sincerely, Tracie Burke

Billy

Feb 18, 2015

I feel I have always had reliable, trustworthy service at Cable Dahmer...will continue to come there. Thanks Saui and others who help me.

Dick

Feb 17, 2015

there job helping me was so far over the top. I am 69 years old and starting to realize that people think you are stupid after age 32 or so. but dealing with TRAVIS BECKER and his group,. was a large ray of sunshine . dick davies

Gerald

Feb 14, 2015

I think 1 and 1/2hrs is a long time to wait for an oil change and tire rotation especially when i made an appointment

Bryan

Feb 13, 2015

The only down issue is my sales rep had so many people he was balancing it was stress for having him bounce back and forth.

Martha

Feb 13, 2015

My reason for coming in was to have one of the recall problems solved. There was also a slow leak on my left front tire. The service representative, Brandon said the tire couldn't be repaired because it had three other patches on it.He located a tire to replace that one. A loaner car was furnished for my convenience and I appreciated that, because I was scheduled to take a friend to the doctors. Thank you so much for that convenience.

Kayla Jeter

Feb 10, 2015

Micky was very helpful. She helped me get exactly what I wanted. Great service! It was my second car, but the first that I bought on my own, and she helped me out so much. I had a lot of questions and she was very patient with me.

Judy

Feb 9, 2015

Saul Ruiz always gets me in and out as soon as possible and goes over all the maintenance requirements for my vehicle

Joseph

Feb 5, 2015

I have been buying my vehicles and referring my family and friends to Marty at Cable Dahmer for years mainly because of the service before, during and after the sale. Jeff Cox who is my sales associate always makes the entire experience worry and hassle free! He is knowledgeable, friendly and goes the extra mile to ensure you get exactly what you want. I just tell him what I want and he finds it even if it means going outside the state to find it! Now that's customer service ! Thank you Jeff for all you do.......and I will see you next time !!!

DorisG

Feb 5, 2015

Carlos was a great salesperson as well as provided excellent customer service. I actually had no intention of buying a vehicle the day I went to look at a Traverse. However, the process was not high pressure at all. I felt very comfortable and at east with working with Carlos. I would recommend him to my friends.

JESJ

Feb 5, 2015

I have been buying my vehicles and referring my family and friends to Marty at Cable Dahmer for years mainly because of the service before, during and after the sale. Jeff Cox who is my sales associate always makes the entire experience worry and hassle free! He is knowledgeable, friendly and goes the extra mile to ensure you get exactly what you want. I just tell him what I want and he finds it even if it means going outside the state to find it! Now that's customer service ! Thank you Jeff for all you do.......and I will see you next time !!!

Robert

Feb 4, 2015

Everything went very smooth buying our car. Could not ask for anything better!!! Larry Lavender was on top of it!!!!!

Nakima

Feb 3, 2015

I went to the Cable Dahmer on 103rh in Kansas City, Mo, and the sales representative and manager were no help to me. I called for updates on approvals, but never received calls back. Chris (the manager) was supposed to email and call me back, but never did. I then decided that I didn't want to deal with the Cable Dahmer on 103rd any longer and decided to go to the in Independence. I must say I was completely satisfied from the moment that I stepped into the door. My sales person Ryan Griffey was amazing. He wasn't interested in wasting my time nor was I going to waste his. I really appreciate all the help that Ryan gave me during my car buying experience. Ryan kept me informed on the process of my loan and assisted me in finding a car that I wanted, not one that the banks wanted me to have. I must say that the Cable Dahmer on 103rd really needs to take pointers from Ryan. It's all in keeping the customers satisfied and taking the time out to help them, and that's exactly what Ryan Griffey did and I thank him.

Claudia

Feb 2, 2015

My salesman, Mike Hooper, was very friendly and helpful. He helped by bringing my car to Nevada, Mo., so I did not have to make an extra trip to the city. He spent a great deal of time helping set-up my Bluetooth and OnStar, and explaining details.

Leland

Feb 2, 2015

Greeted on arrival at service facility--+++Service performed as ordered--+++Cost of service performed--+Completed same day--+++Complete facilities for repairs--+++This box requires excessive words to met the "minimum"

Mary

Feb 2, 2015

Kevin Earls did a good job of selling me the car of my choice. It was the exact color I wanted, though I had to wait a while for the interior to grow on me. I am completely satisfied with my new car. I am learning how to use all of the electronic features on the car.

Mack

Jan 31, 2015

My sales person took very good care of me from beginning to the final paper work. Very professional but personable and friendly also. Highly recommend Nathan.

Stephen

Jan 31, 2015

I appreciate the loaner cars, free state inspections, and free oil changes. We always ask for Saul in the Service Department at Cable-Dahmer. He is so helpful and always goes the extra mile to help us with service needs of our multiple vehicles.

Sharon

Jan 30, 2015

I always get excellent service. Mike Kline always makes me feel that he truly remembers me. I know that he has a lot of customers and that is hard to accomplish. We are both KU so we have that in common. ROCK CHALK!

smoke14jr88

Jan 30, 2015

This place is very friendly every time I come in. Whether getting oil changed or checking air in tires. Very good to us everytime we come in.

Michael

Jan 28, 2015

It's been a while since we have bought a new car. The experience we had last weekend was very nice, we started looking at cars and drove one off the lot in a new car in about six hours later. The salesman was very easy to talk with while we were looking, we did not have our minds made up on type of car we were going to get and our salesmanwas very helpful to us. He was also very patient and understanding with my daughter while she changed her mind a few times. Thank you very much.

drjanie

Jan 28, 2015

After over nine years, it was time for us to purchase a new truck. In the Kansas City area there are countless choices in dealerships. My husband was partial to Chevrolet and Cable Dahmer was the logical choice. They were close and others I had spoken to had good experiences with the dealership. I am pleased to say that we were treated in a friendly and professional manner, given all of our options, and those that worked with us were genuinely interested in us as people. We were more than a customer-we were the community. This is what I would want my friends to experience. Thanks to all at Cable Dahmer Chevrolet.

Deborah

Jan 27, 2015

First contact registered my car while I had to go back home. It was ready to be serviced as soon as I got back. Very thoughtful of him to do so. The servicing took longer than I expected.

Terence

Jan 24, 2015

Good service, took longer than they said in the beginning but with the loaner vehicle being available that was not an inconvience. Price was more economical than a non GM dealer quoted done the street.

Ladonna

Jan 22, 2015

Mike the Service Writer was very helpful and so appreciated allhis help with this transaction. Thank you Rick & LaDonna

Matthew

Jan 22, 2015

My service advisor, Jeff Gray was both very courteous and helpful! He listened to me as I explained the issues that my car was having, and the service technicians fixed the issues. I received great service beginning with my initial call to schedule the appointment to issuing me a loner call. In addition, they waited for me a little past their closing time on a Friday night to return the loner (which was a very nice, new Malibu) and pick up my car. Great service! Thanks Cable Dahmer! Cathy Barnett

Donald

Jan 21, 2015

I went in for an oil change but the service mgr advised me I was overdo for a coolant flush and tire rotation and balance. I chose to take his advice and was given a loaner vehicle to use during my service.

lizd2323

Jan 20, 2015

My salesman Carlos Vides was very easy to work with. Not pushy like a lot of salesman. After some negotiations we came to a deal in no time and got the paperwork signed. It is a large dealership so there was a little wait time with paperwork and detailing but all in all a good experience. Thank you very much. I would highly recommend this dealer. Thanks again!

Betty

Jan 17, 2015

I can truly say that it was a good thing. My salesman Ryan was the greatest. He was polite and answered all my questions and showed me things about the car. He told me if I have any questions dont hesitate to call him. That means alot. Everyone I dealt with there treated me very nice. I would definatly tell my friends bout Cable Dahmer.

Harold

Jan 17, 2015

Clean and comfortable lounge to wait for car. Also when car was finished they came and got me and told me car was parked just outside and ready to go.

James

Jan 16, 2015

We really hadn't decided to trade our 2013 Equinox until I saw the 2015 Equinox and the guys gott the numbers where I could actually do the deal. Love the new car!

Joel

Jan 14, 2015

I felt relaxed even tho making a big purchase like this is very stressful. Felt like they were looking for my best interest.

Michelle

Jan 14, 2015

I appreciate getting the courtesy vehicle and that the hours allow me to drop off my car and pick it up without having to miss any work.

Sharon

Jan 14, 2015

I had a new service person, Brandon, very friendly, polite and treated me with the utmost respect. I definitely will ask for him again.

Cheryl

Jan 13, 2015

Everything was great. We were treated extremely well and it was a wonderful experience. I would recommend Cable Dahmer to my friends and family. I'm very happy with my new Traverse!

Barbara

Jan 9, 2015

My car was impacted on every body panel by a Fedex double trailer illegally crossing into my land on a highway ramp. Not only did the body shop fix him up to new standards, it was ready 5 days earlier than quoted. You did an awesome job fixing my car which I love. Thank you for everything!

Jesse

Jan 8, 2015

I took my car in for my first free oil change. I was greeted right away by a very nice service manager. They quickly tooky info & gave me a loaner to use while they serviced my car. It is a very good perk to be able to get the loaner & not have to wait. From the service dept to the cashier, everyone was very professional & nice. I always recommend Cable Dahmer as a my delearship of choice.

Randall

Jan 8, 2015

the sales team was very helpful & found the truck I was wanting at the price I was wanting to spend.

Christopher

Jan 7, 2015

Blaine always takes great care of us. The great customer service, ease of using a loaner while your vehicle is being serviced, and great overall experience keeps us coming back!

Jeremy

Jan 7, 2015

I always have the best service as a customer. Cable is the best dealership I've ever been to. Keep up the good work.

Keith

Jan 7, 2015

Mike in the service is the most professional and he's always helpful and always makes you feel like your the most important customer.You are very lucky to have him as an employee

Robert

Jan 7, 2015

The service department at Cable Dahmer Chevrolet provided me with friendly and quality service. I travel to Cable Dahmer Chevrolet over any other Chevrolet dealership for my vehicle repairs and maintenance due to their high quality customer service standards.

Ronald

Jan 7, 2015

Extremely enjoyable. Dealt with in a professional manner. We where never pushed, over sold, or made to feel like carrion being circled by vulchers.

Penny

Jan 6, 2015

Brian Pepper was an excellent salesman. Friendly, to the point, did everything he could to help us and best of all he helped us find the truck that we were really looking for. Believe me.....I am sure he was ready to punt us as many times as Paul kept pulling up more information. Thanks Brian.

Linda

Dec 31, 2014

I did have to wait to be waited on and they started helping someone that arrived after me but it was my 5th oil change and I got it for free so that helped make up for the previous coment

Kyla Roe

Dec 23, 2014

the service advisor told me it would be about an hour maybe a little more it only took about 30 minutes to get my truck done it was just an oil change he was courteous respectful helpful all the staff there was respectful that's why I always go back to Cable Dahmer for my oil changes or any of my service needs. thank you and keep up the good work

Jonna

Dec 22, 2014

Blain did a great job getting my part in fast. Someone else made my appointment reservation and did not m make sure to have the part available a week later when I had the apptmt. Blain got the part in overnight and took care of me.

Sullivan

Dec 20, 2014

My car is absolutely beautiful! Would not even guess I hit a deer!! Very professional in every way. Couldn't be happier.

Genae

Dec 19, 2014

Excellent customer service. Kyle Masoner was very attentive to me and he made sure that I got the exact same car that I described to him. He was very patient and he made that I drove off with the car that I asked for

Julia

Dec 19, 2014

Great service and was kept up with what was going on with car but when I drove off -tire light was constant and went back next day and they had to do some adjustment.

Margaret

Dec 19, 2014

Your service people are always helpful. They do the work and get the job done on time. I am a single person and love getting a free loaner any time my car has to be in the shop.

Jane

Dec 16, 2014

I had originally set up an appt to have my car detailed, but the night before my heater started acting up and when I got there the next morning I discovered the blower kept running even though the engine was turned off. So the rep said we should get that repaired 1st and of course i agreed. I took my car in around 9:15am but didn't hear anything until I called around 3pm. Jeff told me the car wouldn't be ready until the next morning and as soon as the car was repaired he would send it on over to be detailed. Jeff said it would probably be done before noon. I didn't hear anything again until I called around 2:30 and Jeff said the car was in the detail shop and would be ready later and he would call me. A friend had picked me up so she dropped me off at the dealership around 5pm thinking the car would be ready anytime soon. She left me and a little while later Jeff came out to tell me my car was still not ready and wouldn't be until the next day. I then had to call my friend to come back and get me which she did. I don't remember what time I called but Jeff said he would send someone over to see if the car was ready and an hour later he finally called and said it was done. It took me about an hour to get another ride and when I picked up the car they had to go back to the shop twice to get things they had taken out in order to clean it. It was my fault for leaving anything in the car but when I got home I dropped something and realized that all the floor mats were still soaking wet so I took them out and put them in my garage and they were still damp the next day. I've been bringing my car to Cable-Dahmer since I bought it 2 years ago and have never had this much trouble but this was really unacceptable. I don't understand the lack of communication. Everyone was very nice and all that but it was just the fact that I was the one who kept having to call to check the status of my car. I will bring my car back because they always do good work and I do hope this was just an isolated incident.

erikabissell

Dec 16, 2014

My fiance and I went in to the dealership and was greeted by Micky, she was so nice and helpful. We really didn't know how to go about buying a car from a dealership but she walked us through it and now we have our dream car! We can't thank you enough Micky!!! Fred in finance was so helpful as well! We got a great deal and couldn't be more satisfied with the outcome. Our experience was the best, we definitely know where we will go in the future, (and recommend others,) CABLE DAHMER CHEVROLET IN INDEPENDENCE!

Malinda

Dec 14, 2014

I have always been greeted by very friendly and courteous service techs. Service has always been done when promised. The waiting area is clean has coffee ,T.V. And newspapers.

Kimberly

Dec 12, 2014

I was just there for an oil change but I was treated like I worked there, every one was nice and made sure that the time I spent there was enjoyable.

Martina

Dec 12, 2014

I was late for my appointment but they were still able to get me right in. They got my service done quickly. So happy I could get it done on my day off.

Clarence

Dec 10, 2014

I appreciated when Mike K. came in and let me know that my car was not only finish but to that everything looked good no leaks or anything to be concerned about. Since I purchased my care in Dec 2011, noland cable Dahmer is the only place I take my vehicle to be serviced. Thank you again

Lou

Dec 10, 2014

I called the service department about my vehicle's problem. The representative I spoke with listened to me, asked questions, and acted as though he had all day to discuss it. Setting the service appointment, arranging for a loaner vehicle and picking up the vehicle after completion of the service was fast and efficient.

patricia cramer

Dec 10, 2014

I brought a vehicle dec. 1 2014, brian swearing was my salesperson he made me feel good about buying a new car. before I came in there I walked out of the ford dealed next door because that salesman was baggering me I feld uncomfortable. so brain made me feel good about my decision to but a car . thanks brian. I would recommend you to a relative.

Richie

Dec 10, 2014

Very happy, went in on a Saturday without an appointment and was worked right in for service. Great job guys

Celia

Dec 9, 2014

I want to thank you all for taking the time to actually look at my tire and not just try to get me to buy a new one. My mom and I both have Chevy's she for whatever reason goes to Van and I OBVIOUSLY come to Cable Dahmer and it truely does make a difference. Thank you guys for always taking the time whenever I come up there even if I am just window shopping for a car.Happy Holidays and Thank you againCelia

CHEVY OWNER

Dec 6, 2014

I brought my 2008 Cobalt in for the ignition switch recall and oil change, 10000 mile checkup, they said I was up to date on the 10000 mile checkup, Got the oil change and tires rotated, recall done. Everything was great!

Unhappy shopper

Dec 6, 2014

We had all of the paperwork in order, insurance already going and check cut for the truck we were buying, but when we were supposed to pick it up, someone had sold it to someone else. Now I'm sure it will be another month before we find another work truck.

John

Dec 5, 2014

In and out in "record" time! I appreciated the loaner Impala and the personal service I received from the staff. Nice job!

melissa.winnie.5

Dec 3, 2014

Penny Hollenback, Frank Vig, Michael Leon you folks rock! The most amazing car buying experience. I was in good hands. They were kind, helpful true genuine folks. I will be spreading the word. I will most definitely come back.

Richie

Dec 2, 2014

Very helpful and knowledgeable staff willing to go the extra distance to put the sale together. Mine wasn't an easy deal to put thru but they didn't give up and did an awesome job putting it thru with a great interest rate. Very pleased with their performance..Thank you

Timothy

Dec 2, 2014

I had a recall on the car. I called and made an appointment for 9:00. I got there a little early and car paper work was processed quickly. The Rep was friendly. Once the car was done, the rep brought the paperwork in and called my name and processed the paper work and said to show the paperwork when the car is driven up to the pickup door. This was a great improvement over a previous oil change. (The last time the car was at the pickup door prior to the paper work being delivered so I could pay for the oil change.)

Tammy

Nov 27, 2014

I stopped in to see when I could get my recall items fixed and they said right now. I had to be at work In an hour and they gave me a loaner. Fast friendly effiecent

James

Nov 26, 2014

I Had a salesman that worked very hard to get me what I was actually looking for at the prices i needed and wanted

Lisa

Nov 26, 2014

We have always owned GM vehicles and have purchased from various local and out of state dealerships (one in Denver & one in IA). I would say that our repeated experiences with Cable-Dahmer rank at the top. They are a very customer service oriented dealership.

Michelle

Nov 26, 2014

It was very easy to do business with Cable Dahmer. Mike Hooper, Fred Rizi and Darren Hearn deserve an A+ They made my vehicle purchase completely hassle free ! I will definately recommend them and Cable Dahmer :)

William

Nov 26, 2014

I came in for a recall item on my 2008 Impala. I was there less than 30 minutes. Good job.

Tessa

Nov 25, 2014

My salesperson Kyle Masoner was excellent. He was very personable, answered all my questions, even saved a personal item out of my trade that meant a lot to me. I would recommend this dealership to anyone.

Corvettez51

Nov 24, 2014

When a person spends the amount of money that new cars cost these days and then the aspect of the transaction that stays with you is how wonderful the people you dealt with were, you know that it was top notch people that assisted you. That was the case with our recent purchase of a 2015 Corvette. Our Sales Rep. Brennan sets the bar for other sales reps to reach. He's professional, ethical, knowledgeable, enthusiastic, and one of the warmest sales reps we've ever encountered. He together with his supervisors, Darren and Grant, and Mike in finance make one "Fantastic" team. Each and everyone of them made every effort to provide the best possible car buying experience possible. And lest someone think this is just pouring it on thick for the fun of it, I would like to mention that like most transactions of this nature there were some issues that arose. However, the manner and quality with which everyone involved addressed and resolved them was way beyond our expectations. We left the dealership with our "Vette" feeling as if we'd bought it from friends. And in hindsight that is exactly what happened, as it is like visiting friends when we've been back a few times for their assistance and counsel. We always feel welcome and enjoy the visits. We can say without reservation that you couldn't go wrong choosing them to assist you with your next car purchase. Thanks to each and every one of them, and to all the people behind the scenes that provided the support that made our purchase possible.Drew & Joyce Bradshaw

September

Nov 21, 2014

You guys are always very helpful and listen to every concern I have. You always can quickly get me in for my service needs and you always provide a loaner which is a huge must for me. If your sales team is as great as your service I'll be buying my next car from you. Thanks for everything!

ttoms33

Nov 21, 2014

I recently went through an amazing car buying experience of a life time with the folks at Cable Dahmer!! I've had my share of the typical car lots that promise you everything and after hours of being strung along they deliver nothing close to what they say and you leave frustrated and car less. I'm going to start at the end of my experience because that's where I felt like royalty!. Most places don't care about you after the sale and paper work is done but not in this case. Josh Bird and his team in the service department went way above the call of duty for me and my vehicles. He not only spent the time with me to discuss my newly used vehicles, despite how busy he was but helped me with a locked trunk on the vehicle that I traded in. Josh and his team not only gave great customer service but made 2 used cars look like they came out of the showroom!! What an awesome service shop!! Beth in sales was an angel. We spoke about my car needs and where I stood on cost and payment. WOW!! She not only came through but knocked it out of the park! It was so good that we bought 2 cars. Thank you Beth!! As usually when buying a car when you get past the initial purchase you go see the finance guy in this case it was Fred. Once again Fred rocked!! Before I realized it I had came in close to closing time. He did not even bat an eye about staying late and getting the paper work completed for the vehicles. Not to mention he was very personable, friendly and made us feel comfortable. Thanks Fred!! If you are up to the typical blah blah blah then go see the other guys. If you are like me and want to be treated without the blah blah blah and straight to the point then see the team at Cable Dahmer they are the best. Thanks again Cable Dahmer team!!! Tim

Angela

Nov 20, 2014

Mike Klein the service advisor is so knowledgeable friendly caring and some quick to assist me everytime im in there....always keeps me up to date with my vehicle

Maurice

Nov 19, 2014

Cable Dahmer is just excellent in service and in sales. We were thrilled with getting the car in so quickly and getting it back within an hour or so. Thank you

Don

Nov 18, 2014

Stopped in for an oil change without an appointment. Mike the service writer got me in right away and the service was performed quickly.Got home later and the tire monitor light is on. Going back today to see what's up.

Connie D.

Nov 18, 2014

As soon as we drove into the dealership, Bryan met us, introduced himself and asked if he could help us. He answered all our questions, showed us how to work the car and helped us in person as well as on the phone. He always called us back when he could not answer his phone!! The service people were very friendly as well as the finance people. When my husband decides to trade, we will call Cable Dahmer!! Hopefully Bryan will help us!! Thank you, Bryan!!! Bill and Connie Dodson

jessica.thorpe.10

Nov 18, 2014

Part 1:We started out looking for a used truck. We found one we wanted to look at. My boyfriend goes up there to sit down with someone. They say it's at another lot. Ok that's not a problem, they say they'll bring it over & let him know it's on it's way while they're discussing options, price, etc. A few minutes later they come back & say well actually it's not on its way because it still needs to be detailed. Alright, not happy about being lied to but we'll give the benefit of the doubt. He gets told it should be done within a couple days & the salesman will call him. A couple days later my boyfriend contacts the salesman. They aren't done yet. A couple more days pass & my boyfriend yet again has to call up there to get anything done on this deal. The salesman says he's leaving around 11 to 12 to go pick it up & bring it back. A few minutes later he calls back & says they have to have a refundable deposit or he has to go with the salesman in order for the other dealership (which by the way is the same dealership, just another location about 20 minutes away near stateline). This I know is a lie. They do not need a deposit in order to go pick up the vehicle. At this point my boyfriend tells him he is absolutely not paying a deposit to go pick up a truck he doesn't even know if he wants. He drives himself over there to find the truck sitting in the exact same spot as all of the pictures were taken in & has NOT BEEN DETAILED let alone even moved! Now you can imagine how upset we both are to find out we have been lied to repeatedly. Plus the truck was not in the condition we thought it would be. Not the quality we expected from Cable Dahmer. Part 2: Now we have moved on to finding a new truck after months of looking for used. We give Cable Dahmer one more try. Let me just say first, my family has bought probably at least 10-15 new vehicles from this lot, myself included & even purchased 4 in one year at one point. The ONLY reason I am going to give this another go around after the horrible experience on the used vehicle is because of Raymond Foster who was my salesman on my last car. He is an excellent salesman & would definitely go to him again if he moved to another dealership. Now when I purchased my vehicle he was working at Cable Dahmer Chevrolet since then he has moved to Cable Dahmer GMC, Buick, Cadillac which means he cannot directly sell me a Chevy but I don't like any of the other salesman & I want to deal with him & he will deal with a salesman at Chevy. That being said, we find the truck we want but it is up in Minnesota. They set up a trade (which was a $500 fee) & get the truck all the way to the lot & the driver supposedly hit a pole in the parking lot. He managed to dent in the back of the passenger door to the front of the bed. Now we're not even sure if we want it. So we come in that night to sit down with my salesman, Ray, & the new car manager at Chevy named Darren Hearn. He was very rude & unsympathetic about the entire situation. He said he would discount the truck the cost of the repairs (which supposedly their cost was only about $750). Now you tell me, does having a car at a body shop for 3 days only cost $750. Especially when they are going to have to push out the dent as much they can, then weld tabs on to pull it out the rest of the way, then bondo fill it & paint it. That sounds like a LOT more than $750. My boyfriend told him that's not even close to what we were thinking since we were expecting a new undamaged truck & it will never be the same. It will never be factory straight. The guy then proceeded to look at him & say, "Well if you think you're going to get more than a $1,000 off this truck it's not going to happen." Word for word. We told him that we were done then because that was not enough. He then tried to tell us that it was just an accident & that it could happen to anyone. I finally told him that that was not our problem, nor our responsibility to pay for. We were paying for a new/undamaged vehicle & asked if he would be happy paying almost $38,000 for a brand new damaged truck that was going to drop in value another couple thousand once it was driven off the lot. We walked out with my salesman, Ray & talked with him a few minutes. He told us that he would have gone a little higher off but not much & discussed going with a 2015 a little before heading home. Next week rolls around & after thinking about it & receiving a couple apologetic phone calls from Michael Leon, another New Car Sales Manager, & a couple more offers of discounts, we decide we want to at least see the truck now that the repairs are done. Plus they were offering a lifetime warranty on the repair work in case it ever started to bubble or anything.This is where the end of the line finally came. We show up, they bring the truck around. At first, I'm thinking they did a good job but upon looking closer it took both of us a matter of about 30 seconds to find 3 spots where the paint was already bubbling. We show Mike & he says, "Well I hadn't actually looked at it yet". So you're telling me you had this truck in your possession for 48 hours after the repairs were completed before we could come look at it & you didn't even look to see if the repairs were done properly. Are you kidding me! At this point, we told him he could keep his truck & left. I am so done with that dealership & everyone there! No one is making this right with us! We're now getting screwed out of what we wanted. There are no more 2014's in the country with those options in the 4 colors we would have been happy with & to top it off we cannot even get a 2015 with the Blue Topaz color which is what we had really wanted. The next option was the Tungsten color & it has lightened pretty significantly in the new models. So now there is no possibility of getting what we wanted. Words cannot describe how unhappy I am about my ENTIRE experience there!

Linda

Nov 17, 2014

It was a shorter time period to complete oil change than what I was quoted-I was very thankful for that.

Mark

Nov 17, 2014

Didn't get any update or status until I was called to pick up. Was told I could have a loaner vehicle for two days and then I would need to pay, for warranty work. I took the loaner back after two days. Didn't get notified that my vehicle was ready until late in the third day. Picked it up on fourth day. Airbag sensor.

Sharon

Nov 15, 2014

This is the first time I have purchased a car from Cable, so far I have been pleased with the service and the friendly people.

Vicki

Nov 13, 2014

I was able to make a deal over the phone which was great cause i hate being at the dealership for hours trying to make a deal.

Jane

Nov 12, 2014

The customer rep gave me excellent service and a loaner since they had to keep my car for a few days. Everything was done on the car without any problems.

Kress

Nov 9, 2014

At first I encountered a lack of communication from the service people when I asked them about a repair that was made in 2012 that involved cutting away part of the engine cover on my 2011 Cruze. After talking to the cust. service rep. at GM, and going back to my dealership, I was treated with courtesy and respect. They showed me the recall instructions and put my car on the lift and took time to explain their actions. I am now very satisfied. I have since been called by two cust. service reps from GM, as well as my dealership to followup.

CrystalNading

Nov 6, 2014

I had a recent experience with CableDahmer that has completely changed my opinion of the typical car dealership. After several months of trying to sell my 2007 Tahoe online I was contacted by CableDahmer's Lauren Enriquez. She set up at time for me to bring it in to have an appraisal. I was skeptical but finally agreed to go. She had everything set up for me and I was in and out in 20 minutes. She helped me sell the Tahoe for what I needed, no strings attached. I am now a lifetime customer and I will refer everyone I know to them because they truly care about establishing long term relationships. I have yet to purchase a new vehicle but when I do, it will be from there. I am truly appreciative of the time and consideration Lauren, Troy, Beth and Mickey showed for me and my situation. Thank you! Thank you! Thank you!

Robbie Sailor

Nov 6, 2014

Friendly Service, They remember my name. Great staff. I love the new body style of my new lifted 2500 Duramax 4x4 ONE very Tough TRUCK!!!

Carolyn

Nov 2, 2014

Sal is the person I always call, he has great customer service, makes sure everything is done correctly (if I have a problem), and always has a cheerful attitude.

rachell.z.williams

Nov 2, 2014

I came to the dealership looking for one car and Carlos went above and beyond to make sure I got what I set out for!

Della

Nov 1, 2014

I had come in to have my oil changed for my HHR. I was informed about another recall for my vehicle and given a loaner car and an estimated time frame and when the time had occurred I had received a phone call to give me status. The service was exceptional, everyone was easy to work with. Made all of my transaction very easy.

Jeffrey

Nov 1, 2014

Had front damage to my 2012 Silverado. Was told it was done. When I inspected the truck there was white paint on my seat. The dash wasnt snapped into place properly and the hood was out of alignment. Drove 40 miles to pick it up when it truly wasnt ready. Had to leave it 1 more day and when a managwr looked it over found 6 other things wrong tjat they fixed before my 2nd attempt to pick it up. All in all im happy with the way the truck looks and drives, I just wished they would have it looked over before I had drivwn 40 miles for no reason.

Jimmie

Nov 1, 2014

Brennan, my salesman, really went out of his way to take great care of me and my new Stingray! His knowledge of the car was the main reason why I decided to buy from Cable Dahmer.

Edward

Oct 30, 2014

Cable Dahmer Chevrolet has always provided excellent service when I need it. Saul Ruiz has always handled my appointments and does a great job in getting me in and out as quickly as possible. I currently have a 2009 Silverado and a 2008 Impala, and I and family members have purchased many vehicles from Cable Dahmer over the past fifteen years.

Guy

Oct 30, 2014

I probably had the most professional, no pressure and helpful sales person ever. Micky McRae didn't waste my time and only showed me what I was looking for. She a BIG ASSET to your company. And as long as she works for Cable-Dahmer I will only use her as my sales person

ofelie

Oct 28, 2014

Micky was recommended to me by a neighbor who told me that Micky would find a way to get me into a more affordable car, when all the other dealerships couldn't. She was so right! Micky went above and beyond, and got me into a new car! She was never pushy, was always so very very respectful to me, I was blown away by how different it is buying a car from her over all the other dealerships. She listens to you, and does anything she can to help you. She really is such an amazing lady! Buying a car can be so frustrating and intimidating, especially for a single woman such as myself. There really is a difference in working with her. She deserves an award! Everyone at the dealership was respectful and kind, helpful and smiling. No matter where I live I will always come back to Cable Dahmer to see Micky when I need another car.

Shon

Oct 25, 2014

service clerk should know if there is a long wait for an oil change customers shouldn't have to wait 3 hrs for an oil change but other than that everyone was nice and curtious. All issues were taken care of.

John

Oct 24, 2014

I always get treated with so much respect and I am always taken care of by the people working. I have had different ones to help me and they all do a great job. Thank you for your always taking care of me. I love my Traverse and always feel confident when I leave after having my oil, tires or whatever done.

Michael

Oct 23, 2014

Mike Kline did a great job of getting me in and out and was great to work with, I was very pleased with my visit.

saundra6677

Oct 22, 2014

I've never been a shopper and have no time or patience. I just called Mickie McRae and she found the perfect car for me. I LOVE it and I LOVE Mickie McRae!

Reta

Oct 21, 2014

I was very relaxed an felt good talking with sales person ,wasn't pushy very polite . I really liked talking to sales an new car manager .

melmack

Oct 21, 2014

Micky listen ed to me and didn't try to sell me as she says she is a match maker not a sales person. I have never been so happy leaving with a new vehicle.

Timothy

Oct 13, 2014

I got there early on Saturday morning. There were a few cars ahead of me. I just needed an oil change and I would prefer that Cable Dahmer do the oil change. The doors seemed to open a little early (good move). The cars pulled in and the services writers got right on it. About an hour later my car was brought around to the side of the building. I went to the desk but the paper work had not arrived at the desk. I waited about 10 minutes for the paper work and got checked out pretty quick. (It would have been better for the paperwork to be completed quicker.) Overall, I was pleased with time required.

Stephen

Oct 11, 2014

Saul in the Service Department went over and above to assist with my car repair needs. We have been Cable-Dahmer customers for years.It is not the high price of auto repairs which keep us loyal to your dealership but the service. Cable-Dahmer: Keep valuing honesty and integrity and you will continue to sell cars .

Karen

Oct 9, 2014

i just had an oil change and tire rotation, it didn't take nearly as long as I had expected- less than an hour, maybe 45 minutes. Pleased.

Maureen

Oct 8, 2014

Greeted promptly. It took longer than I had hoped but I was given a loaner car. Everyone was very friendly.

Jacob

Oct 7, 2014

Love Justin! Great job! He is the whole reason we are so loyal even tho we pass many other chevy dealers to get to cable

Larry

Oct 7, 2014

listened to my wife and found the problem noise and had it fixed in 1 day her Tahoe was making

Milli

Oct 7, 2014

My experience at Cable Dahmer was outstanding. As I walked through the lot, Bryan Pepper gave a hollar and asked if there was anything he could help me with. I explained what I was looking for so he took me through the lot and showed me what my options were. He was quite knowledgeable about the different cars I wanted to look at. Thank you for a pleasant experience and my beautiful new car.

jeffzelik

Oct 6, 2014

First off let me start by thanking Micky Mcrae she was a big help and helped us find the right vehicle.. my wife and I Had went out to look at a 2007 Yukon, Micky actually had a vehicle we had previously looked at and it was the perfect fit for our family, Micky was actually working on our deal on her day off, which was very impressive and made us want to do business with her and Cable Dahmer. We ended up with a newer vehicle 2009 traverse which again she handled some issues we had very effectively. All in all very professional and helpful

Ronald

Oct 2, 2014

They said the card would be done in a certain time frame and they were right. Did not have to wait long and waiting room was very nice and clean. Great job.

brum1420

Oct 2, 2014

With Jeff we purchased two cars and he made it very easy! After the sale he came in and follow up with us to make sure we were happy! Thanks Jeff for making it not painful to purchase a car!

Larry

Oct 1, 2014

a great service advisor blaine . he took care of everything very quick . i was in and out in know time

8Becca8

Oct 1, 2014

Micky was so helpful during a difficult time. My car died, we needed a new one quick, she listened and got me what I wanted.

Rose

Sep 30, 2014

The sign on the says an oil change takes 40 Min and my wait time was over an hour and a half.

Believer76

Sep 29, 2014

xxxx CABLE DAHMER CHEVROLET & xxxx WILL GIAFRANCESCO!! The worst car buying experience I've ever had. They tried to rip me off! Will was so untrustworthy! If you're in the market for a vehicle, PLEASE DO NOT VISIT CABLE DAHMER CHEVROLET, I REPEAT, DO NOT VISIT CABLE DAHMER CHEVROLET!!! You will be sorry that you did.

Elizabeth

Sep 26, 2014

This visit was more than satisfactory. I needed the ignition replaced on my HHR and it was accomplished with expediency and care. I was treated with respect and felt that I was welcome at Cable Dahmer. This feeling is offset by negative feelings from previous visits when I was actually looking for a car to buy. I was treated with such disrespect and rudeness that I said I would never go there again. Well, while I would never buy a car there, I find the service and parts departments to be professional and well stocked. One step forward, Cable Dahmer, one step foreward.

Eric

Sep 26, 2014

All experience was fantastic--except for service desk staff. They have always been cold and make the customers seem like an inconveniences. Everyone else at this dealership seems so customer friendly. Of all places, why not the same at the service desk??? Makes no sense to me.

Calinton

Sep 26, 2014

Micky worked hard for me, she always does. This is the third vehicle she has sold me. She is the only reason I shop at Cable Dahmer. I told her what I was looking for and the price range I needed to be in. She made it happen. As a small business owner my time is very valuable to me especially because there often times isn't enough of it to spare. She made it easy on me working with my schedule and even bringing the finance paperwork and vehicle to my home to finalize the sale. Extremely satisfied with the service I was provided. Also extremely satisfied with the 2009 Dodge Ram I purchased.

Car purchaser

Sep 25, 2014

We had a great experience at Cable Dahmer. Patrick was a big help in finding what we were looking for.

Lorena

Sep 25, 2014

I like the loaner car program. The convenience it offers is one of the things that keeps me coming back.

Kyle

Sep 24, 2014

My sales person was Marie, and i was completely satified with her. And i will recommend her to my family and co workers and friends. And i would like to thank her for my buying experiance at Cable Dahmer. And in the future i will return for my next auto.