Used Cars for Sale at Capital Ford in Carson City, NV

Sheila Vasquez

Mar 28, 2021

We have purchased many vehicles and dealt with allot of sales people. But we have never had a woman sales person which was great. Brittney was great. So were the other people that all helped us make this happen for me and my husband. The customer service was excellent! The whole team members that assisted us went above and beyond. The deal that we ended up signing, ended up being thrown out and a new deal replaced it. And what we were had told them we were wanting to pay, meaning our minimum and maximum, they went above nd beyond and got us a deal with a bank that made us a deal where we ended up paying a lower payment and annual interest rate. So in the end we came out way on top! Thank you Brittney, Josh, Cory, and David, for all your work, design in the vehicle to make it a one of a kind in all of Nevada! We love it and have big plans to make it even bigger and more crazy! We'll give you an update of the finished project after we are all done with it. Again thanks Brittney, Josh, Cory and David for everything!

M L

Apr 20, 2021

The team at Capital Ford are total rock stars. Right out of the gate, they treated me like family, helped me out of a tight spot, and into the comfort of the front seat of my new Ranger. Joe A., Bill, David, and Norm all delivered top-tier customer service to me as effortlessly as breathing. Moreover, special recognition and appreciation goes to Joe for being in such great communication with me during the sale process and being such an overall solid dude. I'd recommend Capital Ford to anyone who wants a team who will effectively work for them.

Marguerite Lally

Jun 11, 2021

I had a great experience working with the service personnel. I presented a list of items that I felt needed to be checked along with two letters of recall that pertained to my 2009 MKZ. The mechanics went to work. Yes, my car was in the shop for 3 1/2 day, but my car has a lot of electronics that needed to be checked. I knew that this takes a lot of time, and told the service manager to tell the mechanics to take their time. "This is not a race." They did and I am very happy 😊with the job they accomplished. WELL DONE SERVICE CREW!!

William Sandell

Jun 18, 2021

Had to change my first review to update. Buying truck was a great experience. They bent over backwards to get me what I wanted great sales staff. First service was great. Then down hill from there. I made appointment on app. For oil change drove down only to find out that appointment didn’t go through on there end. What good is Ford Pass app then? Told should of called instead. Ask if could be slipped in since I came from Reno was told no they were booked for at least three weeks. This is second time I have had bad experience with service department. Last time guy acted like his was put out and to busy to help me. I was cutting into his lunch and Jimmy Johns was late bring him his sandwich. All this reminds me of Jones west Ford and why I wouldn’t do business with them. I guess I will need to go to Sac or Idaho for my Ford needs.

Kevin Goetze

Feb 10, 2021

We have bought 4 new vehicles from Capital Ford over the years. The staff are very nice people to work with. Everyone says hi when you walk by, just a great atmosphere to be in. I have always been treated like gold and have got great deals. This is a no pressure dealership, they make it fun to buy a vehicle, the way it should be. I highly recommend Capital Ford!