Julie Moeck

22 de jul. de 2021

Our son bought a car here about a year ago; liked it, so he recommended them to us. Their cars were nice and their prices reasonable and we are very happy with the 2012 Escape my husband purchased. Their warranty is better than anywhere else we looked and when the air conditioning pump went out they replaced it at no charge. Did not expect that to come under the "included with purchase" warranty, but glad it did so we extended it another three months. Better deal than the ones you see on TV. Our son recommended them to another friend who is also very happy with his purchase. We looked a long time so we know what's out there and can honestly say, this place was the best. I'm planning on replacing my vehicle next year and will definitely be a repeat customer..

Zach Wavrunek

22 de abr. de 2021

I recently purchased a used SUV for our daughter at Car Connections Central. Great price, great customer service and the car was very clean. When we returned home I noticed the headlight had condensation forming inside. I called the next day, no questions asked they asked me to bring it back and they would address the issue. It took 5-6 hours to resolve the issue. It was refreshing to work with a reputable car dealer. Thank you!

DeeAnna Kloth

22 de jun. de 2021

If I could give zero stars I would. Horrible experience!!! Bought a car from them seeming to be in great condition. Got the warranty and everything. Not even a month later lights come on. I call and they say bring it in right away they will check it out not to worry since it’s so new still. Get in the car to head to them and the gear box is completely locked up. Can’t put the car in drive stranding me in a parking lot. 25 minutes later and much coaxing I got it in gear and I Brought it in, mechanic saw the issues, scheduled a appt, and showed me how to use a screw driver to unlock the gear box until he can fix it. The guy cleared the lights for now and I had a week to wait to get it worked on all with the understanding this was under warranty not once was it said otherwise. Requested a loner car since I live 45 minutes away and they had me down for one. Day came , got up early, drove out there, and first words are there are no loner cars. I asked how long it is going to take since I live far away and no one can get me and they forgot to save me a loner car even though they had it marked down. They went and took a look and a LONG test drive (20-30 minutes long). Came back and told me no lights were on so it was fine. I explained how the guy reset the lights last time when my appt was scheduled and how I use a screw driver to put my car in gear. They continued to argue with me until they went and hooked it up to the computer. Boom, old codes start showing up. Including what’s messing with the gear box. They say they can only fix half the issues today since they don’t have parts. Whatever at least it’s better than nothing. Then I’m informed the parts are $$$ and the labor will also cost me. I explain it’s still new and in warranty and they conveniently tell me warranty only covers wear and tear such as brakes and oil changes. Plus the company owner adds this code about the gear box is showing it’s a very old code and must have been throwing it for “years” so you sold me a car knowing this is an issue and didn’t disclose that. They proceeded to tell me to continue to use a screw driver to put it in gear and “at least it still drives” with an attitude. I don’t have the money to fix it so I have to just leave. Get in to leave and the LONG TEST DRIVE I mentioned earlier get me down to E. They wouldn’t apologize for that, didn’t offer to add some gas, or anything. They were all very rude, and talked to me like I was stupid and crazy because no lights were on. I will NEVER shop there again, and I will NEVER recommend them.

Jonathan Polzin

2 de feb. de 2021

I've bought 7 vehicles here and would recommend them to anyone!

Jerry Wilkins

30 de jun. de 2021

Awesome group of people but a suv 19 days ago and it popped a brake line there are taking of it no charge great company. Will buy my next car there to.