peterM

15 de oct. de 2016

I went to this dealership with my son just to look around so I can get some idea on how much used full size trucks are going for. I liked the selection and the prices were reasonable. Ariana was the person who helped us out. She was incredible. She was not pushy and she was a subject matter expert when it came to the right truck with all the features I was looking for and my budget. I highly recommend this dealership and ask for Ariana.

Jamie

7 de ago. de 2016

We gave this company the benefit of the doubt, but it was a waste of time. Very unsatisfied with the way their representatives and managers handle situations, very unprofessional and unorganized. After multiple vehicles purchased, they continue to have mechanical issues and even attempting to purchase a third vehicle was impossible. Not one attempt was made to make it right.

Elias

24 de mar. de 2015

I won't buy another car at CarMax ever againPurchased a 2014 Daoge Caravan 5 ago for $22k and today they offered me 14k8k depreciation in 5 moth that is nuts. Highway robbery .Who ever is reading this open your eyes don't go there Elias Lam

Jack Fisher

1 de mar. de 2015

Salesperson (on phone) had poor knowledge of the vehicle, no one called back after I posed questions I needed answering. I did not visit this dealer

Kiera

7 de ene. de 2015

I went to CarMax while waiting to pick someone up from the airport. Even though I was clearly window shopping, the salesman took me around the lot, showed me numerous vehicles and helped me refine my car search. I ended up buying a vehicle from a dealer near my house in Alachua, but if they had not had what I wanted, I would have been willing to go back to Orlando or to Jacksonville to purchase a vehicle. Maybe Carmax should come to the Gainesville area.:)

StardustLuna

6 de ago. de 2012

Wonderful wonderful service. Everyone was friendly. The salesman (whose name I unfortunately can't remember) took me straight to their computer to search their inventory. We printed off a few promising leads and went on the lot. However someone parked the cars the wrong way so the guy had to search for them, but he told me I could wait inside and he'd bring them to me. (Remember, this is Florida in the summer, THAT is caring for the customer) He found and I looked them over. Unfortunately many didn't work out either because I didn't like the size of the rear window (too tiny) or my legs were too long (my knees kept hitting the steering wheel, haha.). When I mentioned that one car had a moldy smell, the guy had the trainee drive it straight over to the service center to get it checked out because they guarantee that no car has flood or water damage. And a modly musty smell only comes from water. (however every other car I saw was CLEAN and odorless) After that the guy let me walk around a bit on my own and checked on me now and then in case I wanted to see anything else. Him and his trainee were knowledgeable about the company and how their Maxcare program works. Most of the prices were reasonable for the cars and the beauty of Carmax is that the price on the car is THE price (only taxes and any title/tag charges are added). There are no dealer fees or anything. They also offer their own warranty that covers everything for $30 a month. You can also have any car from any Carmax brought to your local Carmax. (I think the fee for that is like $89?) I didn't end up buying from them because I was able to find something with less miles and around the same price at a dealership. Plus I just personally like having a normal warranty. But I do highly highly recommend Carmax for people who are on a tight budget or parents looking for a used car for their kids. These people know how to listen to people and treat their customers.