Used Cars for Sale at Carr Chevrolet in Beaverton, OR

JandH

Jun 24, 2016

In June of 2016 I co-signed with my step-son for the purchase of a used 4x4, which he purchased from Carr Chevy. The dealership offered him a THIRD of the actual trade-in value of his first truck. Needless to say, that vehicle is now for sale privately. While on the lot, I spotted a very nice used Mustang, which I decided to try to purchase. Again, I was offered 1/3 of the actual trade-in value of my current vehicle! But, that's not all. They suggested I make up the difference with a cash down payment of at least $10,000! They actually wanted me to pad their profit with TEN THOUSAND of my hard-earned dollars! Now, to be clear, my trade is a car I take to shows and cruise-ins. It is in pristine condition and I have meticulously maintained it and I have all of the service records from the day I purchased it brand new. If anything, it's worth more than the KBB average trade-in value, but I was willing to take the lower number from KBB. Their offer was one third of that plus three options of $10k, $11k or $12k in cash! These people are scam artists! Do NOT do business with them under any circumstances!

MWarner

Jun 1, 2016

I went in to purchase a new car and had a trade in. The experience was very seamless from start to finish. I was assisted by Debbie in this transaction. She was very personable and answered any and all questions I had. As a first-time car buyer, her assistance proved invaluable to me. I complete a decent test drive, she walked me through some paperwork and it took a little over 2 hours from start to finish. Excellent experience and would definitely recommend!

Chris and Rosie

Apr 30, 2016

So my wife and I had a miserable experience at this dealership due to the underhanded dealings of the sales staff. We had initially worked on a deal with a pickup that didn't work out and we parted no problem. The salesman then contacted us about the possibility of making a deal and saying they could show more flexibility. We told them specifically what we could do in terms of our top deal and they said " That's perfect and we can make it work, come in. " They even went as far as recording the exact conversation in the computer as we could oversee the transcript. We got there and they made us wait for forty five minutes because the salesman that we were there to see was working a deal on the same truck we were there to buy. I don't know if that was true or not or sales tactics but it was a bad start to a supposed done deal. We waited for them to do all the paperwork again and for the salesman to try to get us into two different trucks that we were not there to look at, Then once they came out with my he numbers we were astonished to see the same numbers we were shown the first time we left. After and hour and a half of them slick talking, valuing their kbb vehicle 4000 above fair purchase price and my vehicle 3000 below trade in they finally gave me my keys back and allowed me to leave. The worst part is the the guy Monty played like he was our friend and going to help us out. He knew that my wife has homework due , we had a hungry seventh old baby, and we were making a two hour drive without eating dinner to do a deal on this truck that he told us would go through. Once we got there he tried to tell us we said different things, when clearly he didn't know we were reading the transcript of the conversation right on his screen. I just hope others don't have to experience this car dealer game. The thing I didn't tell them is that I buy cars at auction for car lots for the past three years and I know the price margins they are subjecting people are outrageous. I would sell my car private party if I wasn't so scared of having it break on someone

philc

Apr 13, 2016

Cary Crill/Jamie are friendly and get the work done. They are always ready to help you and satisfy your auto needs. Always satisfied with their service. Now the sales dept might be another story, but that is the name of the game.

Joseph Garcia

Jan 20, 2016

My second purchase from Carr and both times it has been a pleasant experience done in a timely manner.My sales rep was Monte Pederson and was excellent.

Jeff Allen

Jan 12, 2016

I was very impressed that I was able to get my car in very quickly for the work that was needed. I also was was impressed that I was able to get a loaner car for it being the first time that I had been to this dealership. The quality of work that had been done to my car was great, the mechanic had taken the extra time to go over the whole car and found issues that I was unaware of and had them repaired while the car was there.

Frances Duenas Dahlen (widow of Leonard V. Dahlen)

Jan 9, 2016

Since year 2005, I have had the pleasure of purchasing my vehicles (both my late husband, Leonard & I); and has been the 4th. one since then. In 2005, a 2006 Chevy Malibu; 2006, a 2006 Chevy Impala; 2007, a 2007 Chevy Suburban; and last month on the 30th of December, a 2016 Chevy Colorado Pickup. I have been overly satisfied with the services all of Carr Auto's entire staff from sales, customer service, maintenance service to top management. Overall, it's their product knowledge, diligence and proficiency and in welcoming their customers regardless of whether it's a service visit, or shopping around for a new or used vehicle.

Brian Clare

Jan 1, 2016

We always have a memorable experience at CARR Chevy. The place is clean and the service is top notch. They are friendly and knowledgeable about the products & services. and they deliver the car when they say they will.

Keith Wilbur

Jan 1, 2016

Can't wait for next service on Monday for rear brake

George Tamblyn

Dec 29, 2015

Buying the car involved no nonsense or waste to time. No pressure to buy add ons, I had contacted a number of dealers but got relevant and competent service at CARR. I appreciate it and will return for another car.

Steven Cooper

Dec 29, 2015

When my Suburban had a problem before they (Fernando Jacobo) immediately got me in without an appointment and fixed my problem by the next day.

Anthony Holmes

Dec 24, 2015

The service was great. Also let me know of all my upcoming service and help me make appointments

Veronica Guzman Pena

Dec 22, 2015

Jesus was incredible, he explained everything very thoroughly. Jesus made it a great experience he always does, this is the 4th car bought with him and we will keep coming back to him.

James Kadar

Dec 21, 2015

I brought my Trailblazer in for the "winterizing special" and I was pleasantly surprised that when I picked up the vehicle it felt and drove smoother and tighter than when I drove it in. Your staff were helpful and courteous and took care of me right away.

Agnes Hammon

Dec 18, 2015

It was great. this is too much effort and I am going to quit.

Philippus Benade

Dec 18, 2015

They took care of the water leaking into the heater consul

Wendy Koebke

Dec 18, 2015

Everyone that works there is helpful. I know that when I ask a question, I'll get a straight answer.

Nancy Steiner

Dec 15, 2015

Came in to have oil change, tire rotation, etc., and for the seat belt recall. Service tech very friendly and made me feel important. A part needed to be ordered for the recall repair and I hope to hear soon that it is in and this can be completed.

Yifei Deng

Dec 15, 2015

Good service and friendly. The people is so nice. The environment is also very good. The salesman give me and my friend coffee to drink

Mike Jansen

Dec 14, 2015

The staff at Carr Chevrolet was very courteous and polite from the service manager to the reception us. Fernando is a stand up guy answered all my questions and was very polite. You can tell he has been in the industry a long time by the way he answered my questions, he is a keeper.

Piper Purcell

Dec 12, 2015

Excellent customer service! Over the years I have leased two vehicles from Carr Chevy. Andy was a delight to work with! I will continue to shop with Andy in my futures purchases. I have also had excellent customer service in the Carr Chevy Service department. I usually talk with Jayme. They are professional and fast. I always get my car in right away. I would highly recommend going to Carr Chevy in Beaverton, Oregon. Shout out to the ladies in the office! They are very nice, calm and professional.Piper

Flor Gonzalez

Dec 8, 2015

It was very quick and easy also I was not being pressured to buy a car like at other car dealers I have gone.

Keyle trotter

Dec 8, 2015

The process was Fast, experienced employees, nice group of people, offered beverages and snacks, showed us the ropes of the car how to use the electronics in it, as well as told us about the car.

M Miles

Dec 4, 2015

My wife dropped off the car and had some time constraints with other appointments. Carr graciously did the immediate work and rescheduled other needed work for later in the day so she could make her other appointments. Very flexible and understanding.

Robert Enders

Dec 4, 2015

Although the service bay was full and bustling with activity I was told my request for oil change and general servicing would be handled promptly, even without an appointment. It was and I was on my way without delay.

Shirley H.

Dec 3, 2015

I purchased a new Chevy Cruz and was extremely pleased with the information and service furnished by the sales person, and the person who completed my finance information. I'll definitely recommend Carr Chevrolet in Beaverton, OR

Ben Lee

Dec 1, 2015

The salesman, Jesus, was very good and helpful. He was very patient with us. It was late and he had us come back the next day and go over how the new systems work.

M. SANCHEZ

Nov 22, 2015

Everyone I worked with was amazing! Jaime Larios, my Sales Consultant, took the time to explain (and re-explain) the many features of my new Cruze. He was very knowledgeable and took the time and patience to answer all of my questions. I called him on his day off to ask a question and before the call ended, he checked in to see how things were going with the new car and stressed that he was available to help with any questions or concerns. Gene Panter, the General Manager, made the impossible a reality and took what started out as the worst day EVER (my previous car died very suddenly), into one of the BEST! I can't thank them enough!

Torben Espersen

Nov 21, 2015

Awesome service, no pressure and great information given. Will definitely come back.

Matt V

Nov 20, 2015

Came in to have an axle seal replaced. They let me know that I had a leaking transmission line as well, which I had them replace. I appreciate that they let me know about a potential problem. I like this dealership. Their back shop is spotless and the service advisors are highly professional. They let me know how long the repairs would take and offered their shuttle to take me home and pick me up afterwards. Excellent coffee in their waiting area too! I have been going here for a number of years and they have always treated me like a valued customer.

Stephen Rosenfeld

Nov 18, 2015

I brought my Chevy Captiva in for the Fall/Winter special and waited for the work to be done. The waiting room chairs were so comfortable, I took a nap, and before long my service advisor was sayng " I hate to wake him up!", But he did, to tell me that my vehicle was ready to go.I knew I needed new windshield wipers, which was part of the service checkpoints, and they were replaced. I was and out in just over two hours, which,included an oil change and safety checks.

Dana Hunt

Nov 17, 2015

Once the parts were finally available the actual service and installation went very well.

Kathleen Shaffer Tamblyn

Nov 17, 2015

I always have great service at Carr Chevrolet. My recent experience was no different. My Equinox developed a small leak in the transmission and I brought it in to be looked at. I thought it was an oil leak, but it turned out to be a bit more serious. A day later, once the parts were made available, I was back on the road with no more worries. I was fully informed throughout the process. This is our 2nd vehicle purchased from Carr, and we will definitely be buying or leasing from them in the future.

Cassandra Bales

Nov 15, 2015

Deborah plantenberg went above and beyond in my opinion. She made the whole car buying experience fun. The whole car buying experience was awesome. She even went above and beyond and made not only my son happy by letting him sit in one of the corvettes but welcomed my dog She is just plain awesome

Cathy L East

Nov 15, 2015

The service department was doing a normal lube, oil, and filter job on our car. They also checked on the defrost since it wasn't working correctly on the driver's side. It works great now!

David Bourne

Nov 14, 2015

Sales person and manager worked hard on getting the right deal for me. It was the exact car that I've wanted for some time too. Friendly staff all the way around.

Sain Laeardonn

Nov 13, 2015

Great customer service, clean facility and friendly greeting. Excellent job!

Agnes Enge

Nov 10, 2015

Our overall experience with Car Chevrolet was great. Salesman Andy Vargas was spot on with answering questions about the cars. Scott with finance was able to get us a great deal as well as extended warranty with one of our cars.

Charles Mitchell

Nov 6, 2015

Everything went exceptionally well, only one exception:Optional equipment ordered is still not ready to install after nine working days.

June Elliott

Nov 6, 2015

Service, staff, efficiency always is outstanding. They even washed my car! I would not go anywhere else. Special thanks to Ryan!

Russ Willison

Nov 5, 2015

Everyone was very helpful, definitely a great car buying experience!

Luanne Hendon

Nov 4, 2015

I am always treated very good that's why I return time after time when i'm in need of a new suv

Melody Stobbe

Nov 3, 2015

I want to acknowledge Ryan Salstrom as he is the best service advisor I have ever had. He provides great customer service. I really trust him and his judgement. Thank you Ryan :-)

Ardis Gonzales

Oct 29, 2015

I am a hearing impaired person of vintage age. Jaime, the assistant service manager has always been happy to help me via E-mail rather than phone. My service and recall work was always done in a timely manner.Even though I have moved from the close by area I return for major items. Oil change I now do elsewhere.They have a nice waiting area that is quiet and contains coffee and some snack items.A fine dealership.

Amanda Panter

Oct 28, 2015

As always, everything was top notch, on time, and as promised.

John Baldwin

Oct 28, 2015

THIS IS MY FIRST NEW VEHICLE PURCHASE IN 40 YEARS. THE BIGGEST PROBLEMS WERE NAVIGATING THE CHEVROLET AND COSTCO WEB-SITES. THE CARR SALES REPRESENTATIVE, MARCOS HERNANDEZ, WAS OUTSTANDING.

Veteran71

Oct 28, 2015

Rick over here at Carr told me that the car I was buying had just been detailed even though there was ash from a cigarette in it. This should have been where I got in my car and left stopping them at their first lie. How do I know they lied you may ask? I found a rental agreement in the car with all the customers info on it including license address. It is no surprise that these people are more worried about a paycheck than return customers as they say. He also lied to me about the deal saying that it does not matter if I wait for my credit score to go up or not I am still going ot have high interest. It seemed like he had a good story for everything I said and he has all kinds of stories of his own. He told me he works alone but had just a hired a guy to help him. After the very rude finance company called with their "welcome call" Rick suddenly had Linda calling me to make sure I took the call Who the heck is Linda? Hope Linda and Rick get no more sales.I wish I had waited another month and not gone ahead with this deal. Please do not see Rick Totten for any kind of financing even if you are in bankruptcy and desperate. That is when they stick their claws in and really sock it to you. Believe me I know Carr Chevy did the same thing to me in 2005 I should've known better but that Rick is a smooth talker do not fall for it like I did. Good luck to you and shame on CARR!

Eddie Johnson

Oct 27, 2015

Leo was a pleasure to work with and I would highly recommend him to any person looking to purchase a vehicle.

Neil Santos

Oct 27, 2015

Jamie Roark didn't try to oversell me items that I thought were needed on my Chevy Traverse....they could wait a bit longer. I appreciated the honesty! My extended warranty had unknowingly run out (glitch on your end) and Jamie made sure I was treated fairly with some unexpected costs. He's been servicing my vehicles for over 5 years now and he's a real asset to your company. I won't deal with anybody else!

Grant Allen

Oct 22, 2015

The staff was helpful and friendly while purchasing my first car

Steve Borgens

Oct 22, 2015

I was very pleased with the service department, my vehicle was repaired in a timely manner. Appreciate the great friendlystaff, the mechanic went into detail explaining my needed repairs. I was very pleased to see the issues before hand notafter the fact. I felt more confident about the quality and integrity Carr has to offer to their customers.

Derrick Colby

Oct 21, 2015

Best dealership,and service department I've experienced.

James Kozak

Oct 17, 2015

Oil change and tire rotation. Greeted fairly promptly and my vehicle was ready when they promised (45min). Waiting area was nice and everybody was friendly.

Ryan Kuhn

Oct 15, 2015

The lady who helped us through the whole process was fantastic. She was very informative and really made it a great experience!

Jeff Wagemann

Oct 14, 2015

the routine lube, oil filter and tire rotation was completed in a timely manner.

Lori

Oct 14, 2015

They always go above and beyond expectations. I would not work with any other dealership in Oregon. I love my Tahoe and the service department rocks!

Randy Miller

Oct 10, 2015

The service was great and I got my car back quickly.

Calin Nema

Oct 9, 2015

FAST AND GOOD QUALLITY SERVICE. CLEAN FACILITY, PROFESSIONAL PEOPLE

Monty Wade

Oct 9, 2015

We came in with some expectations as my husband is in the car industry but Amber Shaver exceeded those expectations. She was very knowledgeable, friendly and listened to all our expectations. Because of her we drove away with a new vehicle we love.Sincerely,First Time Chevy Owner

Dan Ballard

Oct 8, 2015

The sales rep, Tyler was awesome (we give him 5 stars) and hung in there with us until we walked away with the SUV we wanted. We are very pleases and enjoying the Equinox every day.

Cheryl Applegate

Oct 6, 2015

I love Carr Chevrolet. We bought our Equinox there and have it serviced regularly. They have gotten my car in immediately and provided transportation to and from my home.They are great, kind and knowledgeable.I highly recommend them as a dealership and for service.

Casey Bunn

Oct 5, 2015

They got my car in and out quickly after service. They were friendly and flexible with my appointment change. Great service, friendly environment.

Jennifer Mayerle

Oct 3, 2015

I've had a Chevy Suburban for 5 years (purchased new) and I've always taken it to Carr for service because they provide excellent customer service. They are very friendly, explain things thoroughly and in layman's terms, and are honest. I never feel like I'm walking out of there with a laundry list of things that 'should' be done, only to find out that they really don't 'need' to be done -- this is an experience I've had with other shops with my other cars. The service is always consistent. They people who work there are always the same -- always familiar faces, which speaks volumes about how they treat their employees. I know what I'm going to get every time, which makes it comfortable to do business with them.

Angela Smith

Oct 2, 2015

Great low pressure service. Dontay was great to work with and even called a week later to make sure everything was okay. This is our second vehicle we have purchased from this dealer and was a smooth transaction like the first one. Just know the process takes the finance department time and you will be there a couple hours for the whole process.

Lori Wallace

Oct 2, 2015

Excellent customer service personnel. The waiting time was minimal and I really enjoyed the entire experience.

Richard Gilkey

Oct 2, 2015

Your usual excellent service. The waitng area is an improverment over the former waiting area.

Thomas Benjamin

Oct 2, 2015

The service was convenient, thorough, and friendly. Their process of notification is great!

Frederic Page

Oct 1, 2015

I always request Fernando and he always take good care of my needs. By using him he is sure my car is serviced and repaired quite well !!!! The best service manager at the dealership.

Julie White

Sep 30, 2015

I went in for a recall and they handled it quickly and efficiently.

Arsene Joshua C

Sep 29, 2015

The guys at Carr are great. There ALLWAYS prompt and efficient. Never been to a service center where I was told that my vehicle didn't need anything other than the oil change I came in for.Thanks guys

Genevieve Killion

Sep 26, 2015

Employees are always courteous and respectful of property and time.

Todd Shorey

Sep 26, 2015

They were very timely and efficient. Didn't try to rope me into things I didn't need.Mr Roark kept me informed on the maintenance needed. I had to order a part and I got an email when it arrived. Mr Roark got me right in and out to replace the part. All around great service.

Jennifer Chrol

Sep 23, 2015

I had a great experience at Carr. So good, that I brought my cousin back to buy her car. They really are a wonderful staff!

Robert Ruiz

Sep 22, 2015

Don Fernando Jacobo and Jamie Roark have been excellent with taking care of our cars. We have a good experience with Carr Chevrolet.

Terry Priest

Sep 21, 2015

Great job loaner was nice so I could get around while they completed the work

Salvador Gonzalez

Sep 18, 2015

very friendly very informative . Polite pleasant to talk to. did not feel pressured at all just over all mad sure we got what we wanted. And made it work .

Lorrie Bohannon

Sep 17, 2015

From the time we walked in the door we were treated like we were the only important customers of the day.All the staff was warm, friendly and helpful.A special thanks to Amber who took us out on a test drive and it being only her sixth day there.Andy was exceptional answering questions and getting the purchase order written up for the F&I guy.We left happy with the deal and our new purchase!The dealership was awesome and will certainly spread the word.

kenrus

Sep 14, 2015

My experience at Carr Chevrolet was the easiest I have ever had buying a car. Amber was very helpful and thoughtful. The only criticism I have is that there was conflicting information about the tires. That issue has since been clarified to my satisfaction.

Jessica

Sep 12, 2015

Great customer service and a super quick oil change!

Richard Schaefer

Sep 11, 2015

Leo was fantastic! Excellent professional salesperson in all regards. Very honest, courteous and helpful! Highly recommended in every regard!

StayOffCARR

Sep 9, 2015

I would give them minus 100 if I could. Never felt filthier after dealing with their sales and Nick Shabnel in particular. Their so-called "on salary" "sales managers" are paid just enough to play "caring" game with you and proxy managers' lies.I was sold "new" car and was presenter with stickers, manufacturer invoice with rebate, etc. Price was good for the "new" car ( $4500 down from sticker) and it was presented as stuck on the lot and used for test drives. In fact the car was "used", as far as title concerned (the last page for me to sign was the title transfer and had that check placed on the word "used", not in the box, leaving both boxes "used" and "new" empty" to deceive me), had 2000 miles on it and only one key. As I learned this week - month after purchase, they do not even have its title as previous lean holder did not release it. I.e. they sold me the car, they did not own!!!With this said - I am happy with the car. But I am completely disgusted dealing with this dealership

William Kickbusch

Sep 6, 2015

In regards to our regular "check ups" we rarely have had any issues. You corrected them in a timely manner. In the end we are very satisfied knowing that miscommunication occasionally happens.

Neil Simolke

Sep 5, 2015

Michael Gallegos is one of the top service advisors in the business!

Ira Tena

Aug 31, 2015

Carr Chevrolet Service had always done me right and taken care of my car and my needs around my car with excellence. Mike Gallegos has always been seller when it comes to my service needs with integrity, dedication and promptness. My car is in good hands from when I drop off my car til I pick it up. Benchmark service, thanks Carr Chev!

Don Royce

Aug 29, 2015

I walked in and was able to trade my current vehicle and drive out in the new on with a deal I could live with in record time.

Richard Gaboury

Aug 27, 2015

Friendly and very helpful went out of the way to help me get a 2015 ss Camaro thank you.

Gerald Mettler

Aug 24, 2015

My Carr was very good experience. they had every ready and I was on my way in short order. Great to have a dealership that cares about their customers. I will be a returning customer.

Jim Sheleretis

Aug 24, 2015

My car was repaired under warranty with no hassles at all. The staff at Carr Chevrolet are very helpful and courteous.

Rick Bruce

Aug 24, 2015

My experience was at first a bit frustrating, but in the end we were able to buy the vehicle we were after :). Thanks Carr Chevy!

Beth Moffett

Aug 20, 2015

It was a very late night in getting the deal finished. But we got it done.There are still some repairs that were promised that have not been fixed yet. Still waiting.

Anthony Sayers

Aug 18, 2015

I would have preferred to be notified which costs would be covered by certain coupons. If a coupon covers part(s) but not installation (labor) then that would be more helpful.But overall I trust the dealership with my car.

Debbie Hanners

Aug 17, 2015

Jamie Roark Takes great care of the needs of my Avalanche.

Christina Kinsman

Aug 15, 2015

Cary crill always treats me politely, fairly, and is always on top of whats going on with my car

Tariq Aldebes

Aug 13, 2015

The way that the team shows the interest to serve us in the right way, I appreciate all team members wait till 11:00 p.m just to do all the process and make us happy are appreciated, today our car release to mount the back camera and we are looking to do the work in the same efficiency and perform during the selling time.

James Leboeuf

Aug 11, 2015

Quick response, quick repair excellent service!!! Outstanding technicians!

Jenna Brill

Aug 11, 2015

Truck looks perfect. The repairs were done quickly and they even cleaned it. Yay

Vanise Wilbur

Aug 11, 2015

We always come to your service department because they are so great. We bought 2 vehicles from CARR Chevy and we always to to you for our service.

Chris Gantz

Aug 10, 2015

Once again, Jaime continues to be extremely helpful and is able to assist with my scheduling needs. One thing I've really come to appreciate about Carr is that I don't get a lot of ancillary recommendations for service(s) I don't necessarily need - it's simply addressing my needs and moving on.

Peggy Yoder

Aug 7, 2015

I brought my Camaro in for a routine oil change hoping to get it done without an appointment, late afternoon on a Friday. Much to my surprise you were able to get it done in less than an hour. You performed all the extra's as well (filter, lube, tire rotation etc.) You have my business for life. Thank you...

Leslie Boscottino

Aug 6, 2015

Fernando, Jamie and the sales manager Dennis were all very helpful and polite as always. I can not say enough good things about CARR Chevrolet.

Neil Simolke

Aug 5, 2015

Professional, accurate,and personable staff are the shining stars of the Carr Service Department.

Roger Gibson

Aug 5, 2015

The reason for my visit was for an oil change under the original maintenance package. The service department was professional and friendly. The process was fairly quick.

Randy Eugene Sjoblom

Aug 4, 2015

Appreciate how attentive the staff at Carr are to customer needs. Jamie was able to get me in on my schedule,kept me informed of the progress and completed everything in a quick,efficient manner.

Country queen

Aug 4, 2015

I have never been treated so terrible. We were about to sign on the dotted line and someone came in under our nose and wrote a check for the same vehicle and they gave it to that person. They played sleezy games to get us to buy it and wasted three house of our time and then pushed us out the door. Nick the finance manager is a xxxxxxxx. They will take you for everything and more. Don't trust them. Go somewhere else and run far away from them.

Kelli Thornton

Aug 1, 2015

Carr Chevrolet accomplished the impossible for me. After a divorce I had tried over a year, dealership after dealership, to trade in a truck which I was in high negative equity on. I was often laughed at, and my time wasted tremendously at all the other dealerships. Carr immediately went above and beyond for me when I stepped onto the lot. I was treated with great respect and understanding of my situation. I was given an outstanding option right away, including Carr erasing nearly ten thousand dollars of negative equity, putting me into a great new Trax. I am more than impressed with this team in their customer service, but am entirely grateful they improved my financial situation hands down.

Patrick Moore

Aug 1, 2015

Mike always takes excellent care of my car and me. Don't let Mike ever leave I trust Mike to take care of my car

Barry Steele

Jul 31, 2015

We had to take our car back a second time in order to get it fixed right. I think maybe they listened to my husband but not to me, as much. I was a little hesitant to bring the car back and complain, but I figured that since I paid the money, why not. Mike was nice about it and that helped, and the plus was that this time I sat in the car while he drove it and the noise was found within minutes. Thank goodness Now it doesn't sound like a tin can with a big rock in it. Thanks, MIKE

Matt in S. Beaverton

Jul 29, 2015

My experience. At Carr service was great! Jamie Roarke, my service advisor was professional and offered great advice and insight. Myself being a former auto center manager, I can see that he is trained well and is a valuable asset to Carr. I felt that my money was well spent for the great service and expertise of the technicians. This is an impressive and highly competent shop. Their high level of customer service is ongoing and consistent as I have had several great experiences with them since 2010.

Daniel Gruss

Jul 28, 2015

Easy buying experience. Nice salesman to work with.

Donald Allen

Jul 27, 2015

door works great, and brakes are great. GREAT SERVICE AGAIN

Daniel Camp

Jul 24, 2015

Dropped of vehicle at 7:00 am and had 7:15 courtesy drop to my place of work. Warrantee oil change (tire rotation, etc.) and Recall repair was complete by 10:00am. Picked up vehicle at end of day.

Shan Greer

Jul 21, 2015

I had a starter issue with my Escalade and ended up having to have it towed via flat bed to Carr Chevrolet for service.The service staff, as always, was very helpful and did a great job not only getting the problem resolved but also providing me with transportation while my vehicle was being worked on.They did a great job, which they always do. This is why any dealership car I purchase or any major service is always done with Carr Chevy.

Kristin Ross

Jul 17, 2015

It was a difficult transaction but the salesman made it seem like a cake walk. Time spent was kept to a minimum which I appreciate. I would like to thank Monty for a great car buying experience.

Al B

Jul 16, 2015

I was promised that I'd be out in approximately one and a half hours.I was handed my keys, along with a friendly smile, after just 47 minutes. Wow, that's service!! Thank you Carr Chevrolet . . . .

Robert Stirling

Jul 15, 2015

Had an appointment for a basic oil change for our 2003 Chev LTZ Trailblazer. I was greeted by an individual in service almost immediately, was shown where the waiting room was and was out of the shop within an hour. All people involved were very cordial and pleasant. My thanks for a job well done!

N. Wolf

Jul 11, 2015

The service here is superior. They are honest and efficient. I especially appreciate their consideration and assistance in regards to my 100 year old mother, whom I must bring with me when I come. An awesome place to take your car!

Casey Walsh

Jul 9, 2015

I came in early for my appointment and Jamie Roark got my car in with no problem. There was communication throughout my visit. It turned out I needed new brakes so he went over the repair with me and told me how much time it would take. I was very impresssed. I find the customer service friendly and professional.

Asian Cowboy

Jul 8, 2015

This is the 3rd vehicle we have purchased from Carr Chevy and each time the experience keeps getting better and better! The sales team and sales managers really did an amazing job finding us our 2015 2500 Silverado HD we were looking for. From beginning to end, they treated us like a friend and wanted us to be happy with our purchase. Thank you Carr Chevy!!

Kelly Wood

Jul 8, 2015

The dealership did a great job beating a price I had from another dealer.

Kevin Snelling

Jul 4, 2015

As always the service is great. Jamie is always very professional and curtious. I would highly recommend Carr Chevrolet.

Gary Wold

Jul 3, 2015

I took my vehicle to Carr Chevrolet to have the rear brake rotors replaced and to have routine lube and oil service performed. All service was performed in a very professional and timely manner. I am extremely pleased with all services performed.

Glenn

Jul 3, 2015

Appointment was made timely. Transmission service completed timely as promised. No issues with the work...An excellent seamless experience with Carr Chevy!

Norman Webinger

Jul 3, 2015

Purchase 2014 Cruze, Got a great sales price as they were clearing out inventory. Saleswoman Debra was excellent. We live 120+ miles away and did all the negotiating over the phone and this was the best deal we found!. Had 2 other car dealerships tell us they couldn't bet the price for the type of Cruze we were looking for.

Heather Maxon

Jun 28, 2015

I brought my car in when the steering wheel all of a sudden became harder to turn. Fernando, the service advisor, told me it was dangerous to be driving the car. He told me to leave the car there and he would deal with my extended warranty company and take care of fixing the car. He also gave me a (very nice) rental for the week while my car was being worked on. As promised, Fernando worked everything out with my warranty company and I ended up paying my deductible plus the cost of the fluids used. It was a wonderful experience!

Dick Larsen

Jun 25, 2015

It was very pleasant. The personnel were all courteous, friendly, and the service was competent and fast. And one of the best things you did when you re-did the waiting room was to put the TV in a separate room. Many, many thanks...your people are first-rate!

Larry Wells

Jun 19, 2015

The service was great. Fernando always does a good job, getting my Traverse serviced. Thanks, Larry

Becky Hutchinson

Jun 15, 2015

I would rate Carr Chevrolet a 10 if they would have charged us the price they shook hands on.Love the Sales Rep. Very helpful and friendly.

Vanise Wilbur

Jun 10, 2015

Everyone is very friendly and and are very helpful we have bought three vichicles from you we really enjoy your beach to the sales people to financing and the auto shop.

David Brown

Jun 8, 2015

Fast and friendly service with explanations I can understand. They know good care for my Malibu is important to me. Very nice people!!

Larry Smith

Jun 8, 2015

I came in for an oil change and ended up buying four new tires from a great service advisor FERNANDO jACOBO. Fernando showed me all the tire options and helped me pick out the best ones for my truck. Fernando got me an appointment for the tires the next day and the service was completed very fast.

Elizabeth Beck

Jun 6, 2015

Mike in auto body dept was amazing. He was always willing to help me!! We will get all out car body work done with him. The work that was done to our car was excellent. You couldn't tell a repair had been done.

Ralph Riley

Jun 6, 2015

Service done was to replace the EVAP canister and that eliminated the strong odor of gasoline after a fill up. The service was great but this survey website is terrible. I had to fill it out 3 times. The 1st 2 times I tried the page disappeared half way thru typing the comment.

Jennifer Krebs

Jun 5, 2015

Easiest car buying experience. Everyone was nice but most important they were Honest!!!!!!

Timothy Gardella

Jun 4, 2015

I wanted out of my current lease on my foreign vehicle and the quys there got me into the truck i wanted!

Benton Johnson

Jun 2, 2015

My check engine light came on. The engine had basically been rebuilt a week or so earlier for the excess oil use warranty repair. I was worried that something had gone wrong with that repair. When I talked to the service rep. he immediately had me pull into the service bay so he could read the diagnostic code on what the problem might be. The code indicated something abut CAM misalignment. Then a mechanic got the car and starting checking. The service rep said it would be a few hours to determine what was wrong. After a few minutes, the service rep came into the waiting room and said he knew what was wrong. One of the solenoids that read the cam alignment to adjust the timing for the correct engine speed was defective. We discussed the repair and decided to change both of them. He offered a discount on the labor cost, as they had just had the engine all apart for the warranty repair. I asked how long that job might take and he estimated 2 hours. I decided to wait. In 1.5 hours, the service rep. came in to tell me it was all ready to go. Total time to get the job done from pulling in to pulling out was about 2 hours. As I am getting ready to put some trip miles on the car, I was happy the check engine light came on when it did and not on my trip. On the engine repair job, I had just stopped by on a Thursday for an estimate on a set of new tires. The service rep went with me to get the car out of the parking lot and when we got back to the service bay, he indicated he did not like the way the engine sounded as it seemed to be having a rattle. He checked the oil. It was very low. We discussed running an excess oil use test, but after some further discussion of the problem it was decided that the warranty service repair was in order. I left the car with them and Saturday I got the car back with a new set of tires and alignment and the warranty repair (looked like a engine overhaul from the parts list on the repair sheet) done. The engine did sound a lot quieter. I was very happy to have it all taken care of so quickly.

Greg Knudsen

Jun 2, 2015

Service is outstanding as always....we wouldn't service our car anyplace else.

Hillsboro farmer

Jun 2, 2015

My overall experience with this repair was quite good and the price of the repair was by far the best I could find. I had originally taken the truck in for a diagnosis because it was smoking. The technician replaced a couple of glow plugs and said the truck was fine. It still smoked. I was out of town for 6 months and when I returned I took it in to another dealer who diagnosed faulty fuel injectors which I suspected. Since replacing injectors is an expensive job I checked around for prices. Carr Chevrolet was by far the cheapest. So it cost me $207 for 2 diagnosis. I should have just gone in an told them the truck is smoking and I want it fixed. It would have saved me $207.

Leilani Brown

May 28, 2015

Most friendly and helpful place to shop for a car.Jesus Martinez and Justin Price are extremely pleasant to work with, they did everything they could in regard to help me getting the car i want. Two thumbs up.

Sherri Adams

May 26, 2015

I like that I could get my oil changed without an appointment. The service didn't take as long as I expected. Also you helped me sync my phone with my car on blue tooth. Everyone was so nice to me. I really LOVE my Malibu . Thanks for the professional service.

Paul Morton

May 23, 2015

Fast efficient service. Nice to be able to have a weekend appointment.

Lorris Peterson

May 21, 2015

Everything/everyone was clean, orderly, friendly and went the extra mile etc. Good service from sales and financing depts.

Lucy Etheridge

May 21, 2015

I was greeted by Service Rep Jaime and he is always very pleasant. The work done was fast and my questions were answered.

Earl Piluso

May 20, 2015

service was fast and prompt. it took about half hour to reset the emission control.

Thomas Wurl

May 19, 2015

A+++I been going there for years and when they are done it's like driving a new car !!!

Stephanie C

May 18, 2015

The associate Fernando was very helpful and patient, and the car appears to be all fixed up on the items we focused on this visit. We have more to do, and I will be back to complete the list. Overall I was very satisfied with the experience. My only critique is that the car was not wiped down, vacuumed, or washed. Other dealerships do this and it has always been such a pleasure and nice touch. Just saying :)

Melvin Ellis

May 16, 2015

informative and prompt. Can not answer Quality of repairs or Facilities.

Lori

May 15, 2015

They were easy to work with, professional, and fun.

Kristi Crooks

May 14, 2015

Even though we are unhappy with what keeps occurring with our 2012 Equinox, we do know that Carr Chevrolet is trying everything they can to resolve the problem. If it is not resolved this time, it is our hope Carr will help us with Chevrolet to make this right.Carr has been our go to dealer for many years both to purchase and to service. We will continue this valued relationship and continue to recommend Carr to our family and friends.

Charles White

May 12, 2015

I have never had an easier time buying a car. Ty is great, always worked with our schedule, as the paperwork progressed he was always keeping us updated. Everyone we met at Carr Chevrolet was very friendly.

Oscar Rincon

May 12, 2015

Everything was on time, good communication I am happy with the service. Thank you

Keith Hogan

May 8, 2015

Always an easy process at Carr. Jamie in the service department always makes sure you're taken care of.

Jim Rouse

May 5, 2015

It was a peasant experience, I enjoyed everyone help at the Dealership.

Nancie Stanley

May 4, 2015

The service people have always been very pleasant, but as in my recent visit, they are always a little stingy with giving out information when asked. I don't know if it is because I am a woman or if they are just trying to prevent miscommunication, but I always come away with feeling not only intimidated but a little put off. Does it really hurt anything to say what work was performed that day and previously? I don't think so.

Amanda

May 2, 2015

Everyone was great. Easiest car purchase I've ever made

Nava

May 2, 2015

The sales person Marcus who assisted me in buying a car was so helpful and got me a certified car with good deal. They were also able to get me the right finance with no issues.

Cathy East

May 1, 2015

I needed the service department to look under my car to see how much damage was done to the fuel tank strap after I ran over something in the road that I unfortunately didn't see until I hit it. Whatever I hit was high enough to bend the strap. They were able to see what needed to be done to resolve the issue temporarily and I was able to get the car back in the same day. The part was ordered and it was safe to drive the car until the part comes in.I also experienced wonderful customer service. I got to the shop before it opened since I work earlier hours. The shuttle service usually doesn't start until 7:15 a.m., but I needed get back to my job before that time. So the driver asked the manager if it would be ok to take me to my job right away. The manager said absolutely! I was back at work quickly. Thanks for being so flexible.

Grant Seibold

Apr 30, 2015

All services were performed on time and for the price quoted. Friendly staff.

Russell Dooley

Apr 29, 2015

When I drove my SUV home I saw that my over heating problems were solved.

Aaron Booth

Apr 23, 2015

Quick, courteous, and clean dealership. Enjoy my time there when I have to visit.

Lloyd Mills

Apr 23, 2015

With a staff like Mike, Dusty, Brad, etc. you will always be on the top of my list of preferred service providers. We always get timely, dependable, trustworthy and personable service from your staff.

Sandra Petty

Apr 23, 2015

I brought my Chevy HHR in for a recalled ignition switch since I had recently purchased the car they did a total inspection of the car for free. I am very happy with their service and will continue to go there.

Jim

Apr 20, 2015

Quick, efficient and in-expensive. Finished quickly and gave me a record of before and after values, excellent work!!

Frank Fasciana

Apr 15, 2015

Went in expecting to be told everything need to be done to my car and it would cost a fortune. Exactly the opposite happened. They went thru my concerns with my car with me an informed me what needed to be done and what didn't ..... I appreciated that !!

Melissa Ducham

Apr 15, 2015

Every aspect of my experience at carr has been amazing.

Kanakaraju

Apr 14, 2015

Good customer service and support at all levels and very impressive deals with special care

Lynn Mills

Apr 14, 2015

My 2013 Corvette had been in storage for several months while we were away. Upon returning I took the vehicle off it's jack stands and started the engine. Immediately I noticed two warning messages on the instrument panel and a misfiring sound from under the hood. I drove to Carr Chevrolet and they squeezed me in, diagnosed the problem, corrected them and I was on my way in less than one hour. I was amazed at how professional everyone was. Thank you!!

Marilyn_monroe_fan

Apr 14, 2015

I had a recall on my car. They sent out a notice. Ordered the parts. Set up a appointment and had me in and out in a day.

dale gabriel

Apr 11, 2015

The repair service was done in a timely manner and we are very satisfied

Angelica M Ruiz

Apr 2, 2015

when I brought my car so they can work on the recall issue Mr. Fernandp Jacob was very rude and impolite.unfortunately I saw he was the one who works on my car repair, therefore I doubt the service my car had.

Anthony Sayers

Apr 2, 2015

I am very impressed by your consistent professionalism, customer service, and helpfulness. I trust you to do the right thing and I cannot thank you enough for that peace of mind.-Tony Sayers

Seana Johnson

Apr 1, 2015

The service techs stood around when I pulled up and didn't offer me assistance for about 10 min. They were just chatting (as I could overhear their conversations). Finally the guy who helped me showed up and was great and super helpful! Not the best first impression, but loved the guy who did help me.

Jan Gordon

Mar 31, 2015

New tires and work done on wheels-----done on time, perfectly and at a good price. Happy.

Tim

Mar 27, 2015

Finance Department went above and beyond! Sales staff was very helpful. I knew what I wanted and how much I wanted to pay and they made it happen.

Marissa Massey

Mar 26, 2015

William did a great job helping me find the right car. He was patient and was not pushy at all. everyone was nice and respectful.

James Kadar

Mar 25, 2015

Fernando Jacobo, my service adviser, was very informative and helpful in explaining what I needed, and did not need, to have serviced while my vehicle was in for a routine maintenance.The only problem I had was when I called originally to schedule my appointment. I called directly to my previous service adviser, Mr. Karcher. I had his business card from previous appointments and when I called I was greeted with a recording that he was either on another call or with a client, so I left a message asking him to call me to set up an appointment. After about two hours and I had not received a call back I called the service department directly and was told that Mr. Karcher had not come in that day. Subsequently I found out that he was no longer employed here but otherwise someone should have been monitoring his telephone line so not to lose business.

T C Nelson

Mar 23, 2015

Clean and quick on my internet purchase, I knew what I wanted and they had it so it all went smooth, Only at the dealership for two hours and that included loading my new Sonic on the transport trailer for the trip home.

Wendy Umana

Mar 23, 2015

Fernando was able to get me in ASAP regarding an on going issue I was having with my car. I am still having blue tooth issues but at this point I'm beginning to think that maybe it's my phone. Fernando and staff fixed all my other issues. My cruze has been doing great ! Thank guys

maj0903

Mar 21, 2015

Worked with Scott Chavet and Andy in sales at Carr Chevy. They were fantastic. No pressure and patiently showed me models and options. Price was great. They gave me a very fair price on my trade as well. Overall an outstanding experience. I would highly recommend them. Couldn't ask for anything more.

Craig Hill

Mar 19, 2015

Carr had the right vehicle for me and was willing to work with me to get the cost affordable. Salesman was informed and friendly and most of all very patient. Good truck buying experience.

Andrew Stockbridge

Mar 18, 2015

I went in for a recall wth my Chevy and they were fast and efficient to get my vehicle in and out so I could get on with my day.

Brian Matthews

Mar 18, 2015

They get the things done and are always available.

Matthew Hernandez

Mar 18, 2015

Jamie is always very nice and helpful. The entire team does their best to get the work done quickly and correctly.

Sandei Gannon

Mar 18, 2015

I had an issue with a former service advisor and the Service Manager graciously offered me a free detailing job. The vehicle looked amazing, but as usual, I had a mechanical issue and needed an oil change. I cannot tell you how thrilled I was to walk in and see Fernando!! He ordered the part, kept me up to date with the status and of course the vehicle was not just done on time, but earlier than expected! As long as Carey and Fernando are there, I shall be there too! Thank you so very much!!!

Ivan Leigh

Mar 16, 2015

Was fast easy experience that made car buying fun and not painful.

Diane Coye

Mar 14, 2015

Loved the no pressure attitude from Monty. He made it a great experience. Was also nice to have him follow up a week or so later to ask how I was liking my new car. Great experience. Thank you.

R Wagemann

Mar 12, 2015

It was good. My service advisor, Michael G. is good with answering my questions and giving me a heads up toward next time service milestones on my vehicle.

Aimee

Mar 11, 2015

I wouldn't consider going anywhere else. We have been a CARR customer for years, but I can always count on Jamie Roark to make sure the service or repair needs for my traverse is taken care of. I am a working mom with a busy schedule which includes kid car pooling. Even a day without my car is a nightmare, Jamie always makes sure that we're in and out on time and that if my car needs to stay in longer I have something to drive that will fit our craziness.Thank you!

David Brown

Mar 11, 2015

We did not expect the problem with our 2006 Silverado to be a big one, but it was! Assistant Service manager, Jamie Roark, explained the problem completely and said the repair would take 3 to 4 hours. We had to pick up some large items across town and figured we's have to rent something or wait till the repair was done making us very late getting home (1 1/2 hour drive). Jamie arranged a loaner for us so we were able to get our errands done while they worked on the truck. The repairs were done when promised and we were on our way home! We so appreciate Jamie's competent handling of our repair and our needs.

Robert McGann

Mar 8, 2015

I brought in my vehicle for a full service (oil, cabin filter, fuel flush, brake flush, and coolant) as just a walk-in with no appt. The service rep that I talked to was extremely helpful in what I did and didn't need to do at the time of the service and in the near future. Vehicle was done in a few hours and there were no issues. Personnel was very nice and I would definitely return again.

Scott Emerson

Mar 6, 2015

Good service on standard oil change and tire rotation, Service done quickly and professionally.

Terri Richards

Mar 6, 2015

Very nice people and of Course so clean,and they do good work

Michael Harper

Mar 5, 2015

The service staff was excellent. Time in and time out was excellent.

Frederick Pearson

Mar 3, 2015

Brandon was great to work with. No surprises and hassle free experience. It was worth the 2 hour drive to make the purchase! Thanks for a great experience.

Joseph Weber

Mar 3, 2015

Quick and courteous service department. My vehicle was done when I was told it would be. The free loaner car was definitely a bonus.

John Rech

Feb 28, 2015

Great working knowlege, Sales peple easy to work with. Fast checkout

Joseph Dessert

Feb 26, 2015

I used the night drop box and it was more convenient for me than bringing the car in during the day. Everything was completed on time, and I was satisfied.

Marc Fox

Feb 23, 2015

Our family received very personalized service at CARR Chevrolet. This is our third vehicle that we have bought from their dealership and we love the Chevrolet brand. We continue to return to CARR for the service and care.After purchasing the vehicle we also go to CARR for the service on our vehicle. We work with Mike in the service department and receive excellent, honest care.Gene Panter was the person that helped us to purchase our vehicle this time- he took care of us like a personal family member. We love our new Tahoe :)

Rolando Ramirez

Feb 21, 2015

We have had a very difficult time shopping for vehicles. Our credit is less than perfect so at times we are even embarrassed by what other dealers have suggested we purchase. This solely based on our credit versus our needs and ability to afford. CARR went above and beyond in not only listening to our needs, but encouraging my wife to purchase a vehicle, but working with us to get us a BRAND NEW ONE! You put a smile on my wife's face of pride and happiness! I cannot say enough to share how you made us feel! Gracias, the Ramirez family!!!!!

Jarvo

Feb 21, 2015

If ones considering shopping or buying I totally want to tell you about the dealer with the best reputation in town. I started coming here in 2010 and since then have made several purchases of new vehicles. I have recommended that my family shop here and I would say all together we have purchased 10 cars from Carr. Now why would you go any where else if what I told you just now is the absolute truth. The team Carr here can't be be beaten by any other dealer in town. My man that heads up my sales team is Scott Chavet. You will.not find another person that gets you deals and makes sure you get more then you expected from your sale. This man is amazing and yes use him if you can, but if he's busy there are several good sales people to help you. Getting your services there is just unique and you will see when you have your first service done. I love this dealership and of all the others they deliver and even after the sale it doesn't stop. Great People to know. I'll be back soon, they are going to get me my corvette again. Please try them and see for yourself Steve Jarvis

Braford Lavassaur

Feb 20, 2015

They are great!. They get right to work on the car. No hassle. The come right back straight forward "this is what it needs". No pressure to "upsell" a service to you, like lots of other places do. These guys are at the top of their game with no games or gimmicks. I love Carr Chevy World. It is also a great place to buy a car as well.

Captain77

Feb 20, 2015

Got 90% of the work done from home. Pricing included. Showed up at 1 o'clock in the afternoon drove it and looked at the way thing worked. Signed the papers. Andy in the internet department paired my phone to the car and set up my onstar and I was on my way. Easy PeasyWe spoke with the salesman, his manager and the finance guy and they were all very nice and made it fun. They have called me twice to make sure everything was good to go.

Couver

Feb 16, 2015

I had to take my Camero in for a recall issue. While there asked to have an alignment done. The service attendant told how much that would cost, I agreed and let them get to work. I bought my car at Carr Chevrolet and am happy with the purchase and the care that is given to the my car.

Nick

Feb 10, 2015

I have been positive impressed by the quality and the organization of the facilities and especially of the garage. Everything looks clean and well organized and gives a very good feeling. I felt reassured. Sellers and financial guys are kind too.

Lisa Fisher

Feb 6, 2015

Everything was great. I was picking up my free Mary Kay career car. The service was very friendly and through with explaining all of the car's feartures

Holly Gill

Feb 5, 2015

Mike is always pleasant in the service dept. My Corvette needed a deep cleaning inside & they tried their best to do just that. Any time my Corvette needs any type of service I always bring it to Carr Chevrolet!

Jeremy Hayter

Feb 5, 2015

Very helpful and accommodating. Received a rental car when my vehicle was needed for multiple days which made things very easy

Robert Hammond

Feb 5, 2015

First time using your service depart. After buying a p/u from carr. Serv. Writer Prompt & friendly but maybe overloaded.

Anthony Jefferson

Feb 3, 2015

The Staff at Carr Chevy Is Excellent In Resolving Issues That The Customer May Have.They Truly Have A Customer Is "Always Right" Attitude And A Way To Let The Customer Know In A Way When They Are Not.That Is Why I Continue To Bring My 9 Year Old Automobile Back To The Dealership.

Bradley Mckillip

Feb 3, 2015

We were well taken care of by all the crew at Carr Chevrolet. Every one of our concerns with our car was addressed and fixed in a timely matter. We are very happy with the service we received at Carr.

Pam Blaylock

Feb 3, 2015

I had a very good experience at Carr Chevy. Eveyone from the gentleman who checked me in to the gal who checked me out. Everyone was professional, counteous and seemed to value my time. I was kept well informed of the status of my oil change/warranty repair and they "lived up" to the time statuses that they gave me! I was very happy with and will recommend Carr Chevrolet to friends/family.P.S. Only improvement that I can recommend is the waiting area is not very comfortable and not layed out well for the amount of customers who are using it.

Patricia Mark

Feb 2, 2015

I have always been satisfied with the service at Carr Chevrolet. Work is done as scheduled and sometimes its even done sooner that expected.

karen johnson

Jan 30, 2015

was ok he listened to what I had to say.........................................................................

Eric Moore

Jan 29, 2015

We just bought our second new truck from Carr, always great service, everyone is always friendly and nice. Marcos the sales manager is fantastic. We will always continue to get our vehicles from them.Love my new 2015 Silverado Truck!!!!

L. Pileri

Jan 28, 2015

I was in for a recall on my Equinox seat adjuster. They got me in right at my scheduled time and I was in and out in 45 minutes. Couldn't have been happier.

Sarah C

Jan 28, 2015

Jamie R in the service department is fabulous. Always takes care of my Tahoe. Even before my Tahoe he took care of my minivan. Outstanding customer service!

J. Raiton

Jan 25, 2015

I drove in on the off chance that the service department would have time for me. And they did. I needed some light bulbs replaced, oil added and the door repaired. I got that and a service maintenance. I was in and out in less than an hour. I purchased my car from Carr seven years ago and I have never had them let me down. Love the guys in service.

Anne Bliven-Smart

Jan 24, 2015

I was treated professionally by the service manager, he checked with me while I was waiting. The waiting room was clean and spacious . My car was returned to me in the time that I was told to expect it.

Allan Kawakami

Jan 23, 2015

Great customer service!! The service department is always on time and kept me up to date in the progress of my car.

Ernestina Coffren

Jan 23, 2015

It was great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Earl Piluso

Jan 20, 2015

the oil change and service on my car was performed promptly

Shanon Chester

Jan 17, 2015

We purchased our suburban from Carr Chevy about 7 months ago. Unfortunately, I have spent more time in the service department than I'd hoped. Our service guy is awesome, he is very thorough,explains things well, and seems to go the extra mile of actually taking part in getting my vehicle fixed. Carr has been easy to work with this far, and as far as I can tell have been honest with my repairs. The only thing that I have a big problem with is the bill I get. I am all for those guys making money, but wow! I am shocked every time I look over the labor billing.

FrequentBuyer

Jan 16, 2015

I spoke with a salesman by the name of Brandon who gave me one lie after another about how they price their vehicles. When I told him I was going to record the conversation he started to try and legally cover his bases which he failed miserably at. I've purchased over 50 vehicles in my life and this dealership is about the third worst I have ever dealt with. Save your time and money and go somewhere with more integrity!

Alma rosa rodriguez

Jan 14, 2015

The service was good and really fast I order a piece since long time a go hopefully this time I can receive it

fjkapustka2

Dec 15, 2014

This is the worst new car dealership there is.All new vehicles are marked up way over sticker price.The dealership puts two prices on every vehicle.There is a little slip put on every car with the real marked up price, which is not the total price on the sticker.The salesman was very dishonest.I was sold a damaged, defective vehicle.My new Chevy has stalled 12 times.Onstar says they have no record of it and the computer does not detect it.It is just another excuse to avoid warranty service and fault the driver.When it stalled at 55 mph on hwy 217, it is nothing short of a miracle that I was not killed.I will not service my car there.It was damaged during service.I had to threaten to call the police to get it fixed.A complaint was filed with the state of Oregon for price switching and deceptive business practice.I will never buy another Chevy again.

philjw

Jun 10, 2014

My experience at Carr Chevrolet was frustrating and reflected failures of both listening and communication. I did not feel as though I was treated with respect, although manager Adam Mlady did apologize for the experience and attempt to make things right after I initially shared my experiences online. These efforts were appreciated, albeit clearly reactive to my initial online review.

erickahargis

Jan 17, 2014

I did a lot of research online before going to buy my car. I decided on one that met all my criteria and went to test drive it. The front office staff was friendly and helpful, someone came out with a clip board and asked how she could help me today, was I there for parts or service. When I said I was interested in looking at a car she found a salesman to help me. Each time I visited after that the front desk receptionist was friendly and promptly called for the person I was there to see. The salesman I worked with was knowledgeable and I felt took the time with me without being pushy. He followed up with a phone call, but again was not pushy. We returned for a second test drive and Leo was glad to see us again and answered all my husbands questions. There was no haggling over the price, we bought the car for the price advertised online. We then worked with Rick for our financing. Rick listened to what we wanted and found financing that met our criteria. When we were test driving the car there was an hiccup with one of the locks, and upon delivery of the vehicle I found the lock was not working at all. Even though it was a week later, I called Rick, he said he remembered that it was not working correctly when he was showing us the car and he would take care of it for us. I appreciated that probably more than anything. I found Rick and Leo very honest to work with and not your typical, pushy "car salesman" type. I am extremely happy with my experience at Carr and I would buy another car from them in the future.

RetiredCGRider

Jan 26, 2013

My review isn't as much about the dealership as it is about the salesman that we had contact with. Over all I find the Dealership to be very good.To start with (( Adam Mlady )) at first contact was very nice. Now my wife and I had came to the dealership that day to look at a 2007 Chevy truck 2500HD with a Diesel engine and Canopy.Well then Mr. Mlady launches into himself, and believe me Mlady is all about himself. We had to listen to how great of a salesman he was and about winning his Chevrolet ring, the ring. If you ever have contact with this guy watch out for the ring, he likes to talk about it and how great he is.Now to get back to why we came there in the first place, we wanted to look at this truck. I called and was told that it was at the main store, we live in NE Portland by Hwy 205 and had to drive out to Beverton to see the truck. Well when we ask about the truck, the one I called about! Well it seems it's sold!At least that's what he told us, sure enough it's not on the lot. So while Mlady talks about himself, we drive around the lot looking for a used truck that will fit the bill, sure enough nothing was there.But their were plenty of 2012 and 2013 New trucks on the lot, now we tell Mlady that we can't afford a new truck. And besides (we have Financing in place) to buy a used truck at around $31000. to $36000. But Mlady tells us that he can make anything happen, and he can get us anything we want. We tell him how much money we have to spend, and we also tell him that we (( DON'T WANT HIM TO RUN OUR CREDIT )) he doesn't need to because we have it in place already!Well we couldn't make a sale that night and went home without the truck we wanted, but I happen to call the Carr used car lot the next day. And I asked about trucks, and guess what? They have the truck I was looking for on there lot, it wasn't sold after all! Mlady lied to us!!! So I told Andy Summers that I would be right over to see the truck, when we get there it seems that another saleswoman came over and got the truck. The one we wanted to buy, we all jump in a car and head to the main store, and by the time we get there it's already sold.Well to make a long story short, we did get a truck. An 2007 Dodge SLT BigHorn 3500 Diesel. The used store has really gone out of there way to work with me, they put my tires off my trade on the truck I bought. And are installing Heated Leather seats also. I can't say enough how great these guys at the Carr Used car store have been to us!!!

davidmalibu13

Jan 7, 2013

CARR Chevy always goes out of their way to help! Adam extended his hand to help us get our Malibu serviced when he sold it to us. He programed his cel number in the steering wheel so that if we needed him, he said just push the button and say "Call Adam." He then set the apt up and then even got us lined up with a rental while it was getting done. The service was taken care of, we got the windows tinted, and I got my car back with a smiling face waiting for me from Adam when I went to go pick it up! Thanks again Adam and the rest at CARR Chevy!Go see them! Best car dealership in the state, hands down.

seattleite296

Dec 15, 2012

I have purchased 3 cars in the last couple of years and this was hands down the best experience I have had. I was expecting to be at the dealership for hoursssss, like I have been in the past, but once Patrick helped me find the right vehicle I was out of there in no time. I will be giving Patrick a call when my daughter needs a vehicle in the next year and I hope the next process goes just as smoothly.

snowaddict1963

Dec 13, 2012

I stopped here this last weekend to look at the new Traverse. After doing my own research I thought this was the perfect vehicle that would fit my lifestyle but after visiting for awhile with the sales consultant we figured out that the Suburban would fit me and my family better than the Traverse would. This is the first dealership that I have been to that has salaried sales people and it shows. Patrick seemed genuinely interested in finding me the perfect vehicle rather than trying to just sell me something expensive. I thoroughly enjoyed this purchase and this will be the first place I go when I need another vehicle.

tinkerbell3739

Dec 11, 2012

My husband and I purchased a new Silverado from Carr and it was unlike any experience we have ever had at a car dealership. The sales consultant, Patrick Beck, was extremely helpful,spent several hours with us making sure we found the perfect vehicle and not once did we feel pressured to make a purchase. We will definitely recomend Patrick and Carr Chevrolet to our friends.

Dart77

Dec 6, 2012

The idea place to purchase your next car. Some of the friendliest people I've ever delt with. Treated my whole family with dignity and respect. I highly recommend anybody going there to expierece it for yourself. I'm 100% satisfied.

fouredens

Dec 5, 2012

My wife called Carr and set an appointment with Andy Mulkey. From the beginning Andy was fantastic! Andy was not overly "salesy" or pushy which in the back of my mind I had anticipated. He was fair, patient and extremely professional. I did not originally come here to buy a new car, but after talking with Andy it made the best sense for what my wife and I were looking for. We were then met by DuPre Haney who walked us through the financing end of things and it was painless and honest. I have never had an experience with a dealership like this in my life and was pleasantly surprised and thankful that we got this right! Many thanks to Andy and DuPre for their honesty and integrity!

TayWep

Nov 29, 2012

We have purchased three brand new cars in the last 12 months from Adam. He is phenomenal. He is very knowledgable and extremely helpful. He not only helped us during the sale...he has continued to help with anything we need AFTER the sale. I think that says a lot about him. If you need a car...go to Adam. My husband and I will never buy another car from anyone else.

Annreba

Nov 28, 2012

Adam helped me this weekend with my car search, he was very professional and knowledgable. With his great attitude it made my search simple and fun. I will recommend to all my friends and family

Jamie Davis

Nov 28, 2012

We have bought 4 vehicles from Adam and every time have been very pleased. We are very busy and have very high standards and he has accommodated us every time. We will continue to use Adam with all our future vehicles.

sastevens23

Nov 28, 2012

Adam knows his stuff!! Not only is he professional, but friendly and just an overall great guy. I would definitely recommend that you go to him when your looking for a car.

StepheJN

Nov 28, 2012

Adam was very friendly and helped me out with all my questions. I was having a bad day and he helped make it better. I will always make sure to track him down for any of my future car purchases.

Therealguapo

Nov 28, 2012

Incredible grasp of the product and really took the time to find me the car I needed. We were very unsure of what type of vehicle we needed and he showed us three different lots until and several test drives until we found the right car.

boomer631

Nov 26, 2012

Jesus Martinez did an excellent job of showing me how to operate my 2013 Chevy Malibu LTZ which has a boat load of bells and whistles to learn and operate. I was amazed at his level of knowledge and ease of delivery in explaining the operations of the electronics and how to add additional items such as Pandora and other programs. He also Programed my car for OnStar and cell phone quickly and effectively. He has followed up timely. When I bought the car I left my dog restraints in my trade-in. He saw to it that I got them back the very next day. So fare the Malibu has been a lot of fun to drive and has performed as advertised

becky.heiser.33

Nov 18, 2012

I have bought 4 cars in the past from Carr and thought I would look there again. I was not sure exactly what car I was looking for but ended up looking at an Impala and Malibu. When we arrived on the lot Dorie met us and was very polite and friendly. She informed us about the Impala and allowed us to take a test drive. We then got back and found a Malibu Hybrid and test drove that. We really liked to Malibu and never felt pressured by Dorie to buy. Dorie was very professional, knowlegeable, comfortable to talk to and honest with us. We didn't end up buying the Malibu but if I was to go back to Carr I would ask for Dorie to help us again. Thank you Dorie for making our shopping experience fun and filled with some laughs.

anndealerrater

Nov 17, 2012

Andy was very friendly, professional, informative and efficient. Our entire transaction ran very smoothly and we are more than happy with our new vehicle. Thanks!

chuckslife

Nov 11, 2012

Dorie was a great help and was very knowledgeable in the cars that were on the lot! I would highly recommend Dorie to me friend and family when they ever get ready to purchase a new car.

Kingsalmon1

Nov 6, 2012

I shopped via Internet several dealers in the Portland area for selection and best price on a new Chevrolet Volt. I chose the Premium Package loaded with options and selected Andy Mulkey at Carr Chevrolet to purchase from.He was extremely knowlegdeable on the Chevrolet Volt and was very attentive to our needs. We got a fantastic car at a price $1500.00 below the next closest dealer's best price. When we arrived at the dealer the Volt was fully charged up and prep'd for our initial test drive. Andy took the time to explain all the technology in this amazing EV and made sure we understood how to take advantage of all the fuel saving features of the Chevrolet Volt. This was truly the best buying experience of my life, I have purchased over 25 other vehicles in my lifetime and Andy made the process easy and enjoyable. I will recommend Carr Chevrolet and Andy Mulkey the Internet Sales Manager to all my family and friends.

Eric Kelley

Nov 4, 2012

We came to Carr Chevrolet today just looking for a suburban that was slightly used/ a few years old. We worked with Jaime and he really went the extra mile and tried to accomodate our difficult requests. In the end we decided against buying brand new as that was our only best option. Jaime and his team worked very diligently and we have every intention of returning for our future puchase.Thank you,Eric Kelley

American Buyer

Sep 21, 2012

They lied to me three times about having the car I was looking for to drag me around a couple of their car lots, and then they pressured me and deliberately wasted my time attempting to sell cars that I had no interest in. They were unhelpful and it was overwhelmingly a bad experience. I will never go to this dealership again.

gordoncynthiaherbst

Aug 31, 2012

if you like to play the car dealer game, this is the place to go, great at playing the game, but not good at listening to what you say.

libby

May 29, 2012

repair was done on time and the finish job was excellent. would recommend carr chevrolet to any one.

easycar

Mar 11, 2012

We just purchased our third car from Carr Chevy--one was a used Nissan Rogue, a Chevy 2500 truck and yesterday, a new Volt. There's a lot of technology behind the Volt and we were pleased at how knowledgeable the staff (particularly) Adam Mlady was about the car. No one pushes--we test drove three different models and Adam encouraged us to make our decision based on our lifestyle and goals. While we haven't taken the Volt in for service, we have used their service group to take care of our truck and we've found them to be helpful and on time. We will continue to use Carr for future purchases and we highly recommend to friends and family.

Chris

Feb 25, 2012

I went by the chev dealer for a cup of coffee and a biscuit as they had their 100 year celebration. Sure enough there where a lot of cars of old and new on display. The Sonic caught my eye and I sat in one. A salesman approached and I made the mistake by saying this is what I wanted. We looked at my present car. Next minute I was asked for my car keys for the car to be test driven. That was the last time I ever saw my car. After signing several papers I was told that the trade in value was $ 2300,00 and this was exactly the car that the dealer wanted and I should not worry. I was then taken all around to see several more people and had to sign more and more papers, all for good reasons I thought. I am a foreign citizen and over 79 years old. The more I asked about my car I was told not to worry that everything was alright. I have bought new cars in Germany, South Africa but was never ever treated like this. I was worked on with unrelenting pressure and by the time I realized what was happening it was to late. I had no more energy to fight back. When I asked what type of Sonic I was getting I was told that I was getting the car I test drove and the car I wanted. At no stage and no where in all paperwork is there a mention that I was getting the Sonic LS which was advertised for around $ 14 000,00. Finally I was asked to sign the contract and I nearly fainted , they had the audacity to ask me yo pay $19 000,00 for a car with a MSRP of $ 14 000,00 . When I refused to sign and asked for the deal to be annulled the sales manager gave me some legal term which frightened me and I finally signed for $ 17 000,00. Which I feel is still $3000,00 to much and surely above the advertised Price. So NEVER EVER WILL I BUY ANOTHER CAR FROM THIS DEALER IN BEAVERTON

disgustedbuyer

Jan 23, 2012

I went to look for a used dodge caravan, they had one in stock but not with the features i wanted, the salesman never listened to anything i wanted in the van, didnt answer my questions directly, tried to sell me something i didnt want, dumped me off to the used car sales manager when he figured it out i wasnt going to buy right then. the sales manager tried to sell me something i didnt want either, didnt listen to the kind of vehicle i was looking for, and that was after spending 30-45 mins running from lot to lot with them to find the right vehicle.

curly777

Nov 29, 2011

Both Carr Chevy World and Herb Burklund are seemingly determined to provide great customer service. I've purchased my last two SUVs there and will be back again when I need a another vehicle. Thumbs up for Carr!

disgustedbyCARR

Aug 4, 2011

I took my 78 year old mother car shopping Saturday. I drove the 60+ miles to this dealer to see a specific used car I saw online in their inventory. When I called to verify they still had it the salesman was very thorough & asked to call me back as he wanted to go physically check before telling me yes. I appreciated that & agreed. When he called me back I inquired about other models they might have to see if I could narrow the places i needed to go. I explained to the him on the phone that we were simply looking for wich car she was interested in, not buying today. He continuely repeated that, "I need to understand that he doesn't care when we buy the car. They are salaried sales people & are only there to answer your questions & help you find the right car for you." This is not true at all! They are sneaky, underhanded game players & they work as a team to ensure they win. We were wanting to look at a KIA Optima that day too & he told me he had 2 in stock on other lots they own. When we arrived he quickly ushered us to the car I called about & then took us to lot after lot to look for other cars. There were no KIA's on any of the lots. He did not explain to us this is what his intentions were before we left to drive the 1st car so neither my mom or I had any of our personal belongings with us. In the last 1 1/2 hours of this painstaking game of his I repeatedly told him we needed to return to OUR vehicle so I could get my wallet to buy some lunch. My mom repeatedly told him she was thirsty and I finally asked him to please go inside one of the many dealerships we visited & get her some water. He eventually got her 1 bottle of water (BTW - it was extremely hot this day) but couldn't spare two so I could also have a drink. After spending most of the afternoon giving this salesman chance after chance to show us cars we were not interested in he finally returned us to the original location (where I had to pay for 2 bottles of water). Although my mom barely walks & can only do that with her cane and the whole point was finding her a car she could be comfortable in due to her inmobility issues he continued to tell her to "come on let's go" as he stopped at each lot and had her walk the entire inventory with him. I fianlly had to get abrupt with him to take us back. Upon our return he led us through the service dept. , parts dept., trophy case, etc. still ignoring my pleas to get my mother some lunch quickly (she's diabetic & her blood sugars were starting to make her feel dizzy & sick)and finally the showroom. My mother saw a 2011 Chevrolet Cruz LTZ on the showroom floor that caught her eye. James started immediatly pushing this car & i told him we would go eat & return for a test drive. He then asked my mom if he could join us becasue he was starving too. He would have us drive one of these cars she liked to the restaraunt for the test drive. (It wasn't even the same car - different engine, different package, different style - no comparison). She agreed he could join us & when the check came he sat back and let her pick up the bill for the entire meal! When we returned, his partner was waiting for the biggest set-up I've ever experienced. Too bad I didn't notice it until it was over. We were tired, my mother wasn't feeling well & they preyed on us. They had her right where they wanted her. They double teamed her and before you could blink an eye they arranged a deal for a car she hadn't even driven & it WAS NOT what she agreed to in the end. James & Hansen told her if she didn't buy by the end of the weekend she couldn't get the Metlife insurance they were offering becasue it expired Sunday, this is what prompted her to go ahead that night. They lied! I found on their website the next day that that promo still had over a week. They said they'd sell her all weather mats at their cost. I called parts Monday, never mentioning the at cost deal, and asked how much the mats were. Parts guy said they were in stock and cost $99. Next day James calls my mom at home to tell her he checked on those mats for her and ordered them at his cost for $94.99 (oh please!). She repeatedly told the finance man, Damien, during signing that she wasn't feeling well & did not want to proceed that night. He just pushed a little harder and kept telling her, "we're almost done." When he asked if she wanted all the extra stuff (GAP, Extended warranty, etc.) & she replied NO he said well here,"I can save you some money" & started playing with the paperwork bringing her interest rate to a point she didn't notice the over $3K in additional services he'd added to the contract. She has a credit score of 793 & they had originally given her an almost 5% rate w/o her knowledge. But that gave Damien the room he needed to drop the rate & do some creative accounting when she denied the extras. I know, my fault for not looking at the contract before she signed. Bottom line, I made a huge mistake allowing this deal to take place in my mother's condition and I will always regret trusting James Willaims with my mother's best interest. Everyone should know; in the end they sold my mom a 2011 Chevy Cruz LTZ for $28,300 (real market value of $24285 at the highest I could find with all other dealers asking $25K, give or take an option or two, for the exact same car). After all the sneaky stuff they added in she wound up financing over $32K with them for a Cruz! James was quick to let me know that it's not true you can return a new car purchase within 3 days though. They took advantage of an elderly woman waiting until she felt sick enough to be vulnerable. I should never have shared her medical condition with them. I'm sure they got a great laugh out of it when their tactics worked. When i called James & explained to him all the lies I know he told he kept telling me it wasn't his fault 'they' (meaning the dealership)just extended the insurance promo (BS - it's a Chevy promo, not a CARR promo & it's original date was until the 6th of Sept.) & 'they' told him that was his cost for those mats & 'they' always sell that car for that price. Well I can say with confidance 'they' are all snakes at CARR Chevy World in Beaverton & 'they' do not care about the customer at all. 'They' only care about selling the car at the highest possible price whether it's worth that much or not.'They' lie, cheat & will even have you buy them dinner pretending to be your friend to get what 'they' want.

thedeathofcarrauto

May 21, 2011

DO NOT BUY FROM THIS PLACE!!! I went in to buy a new car after an auto accident, immeadiatly i told them what i wanted to spend. then they completly ignored me. I first had a 2011 cruze. Nice car yes if the dealership had done its homework. I had to bring the car back after the finacning fell through, "their story" I have a hard time believing any dealershiop Also this dealership likes to do the "yo yo scam" deal. so they left me without a car forcing me to buy from them after the bank supposedly "dropped the financing" i got forced into a car i really didnt care for. and then when i tried to talk about switching they lied to me. saying we had a "legal contract" nothing legal about it. I was told that my new used car "the only one they showed me when i had to go to work that night" needed an additional 800 dollar down payment so i could keep gap insurance on it. Well either way now they rewrite the contract with or without it. So i simply refused to sign. They also let me drive off the lot knowing i wasnt financed yet. Carr auto will constantly screw around with paperwork. asking you to come in and sign another contract, and will hastle you the entire way. when i tried to go to the GM Brad, he told me no problem and that he'd go get his salesmen. Instead he brought out his henchmen Damian who was extremly rude, and i never heard from the GM again. Carr auto is not honest to their customers, nor are they actually as polite and understanding as they should be. If they believe they will get a sale, they will lie to you, try scare tactics, and will call you everyday until the deal is settled. If you do have the unfortunate experience of having to do business with this dealership, do your best not to go through the financing with a man named "Damian" The man is a crook. I hope that many people looking to buy from carr auto look at this review before doing business there because i sure wish i had never gone to them in the first place.

hollyshannon

Mar 19, 2011

I'll list the bad things:1. overpriced used vehicle2. WAY under bid our trade-in3. LIED about having someone else interested in the same car at the same time as us.4. IGNORED our repeated comments that we'd be going to OUR bank instead of financing through them.5. RAN OUR CREDIT w/out asking! AHHHHHHH6. Compared our trade-in (wholesale value) with their RETAIL value...um, that's like apples and oranges....not even playing field.7. Wouldn't give us the carfax for over 3 hours after we requested it multiple times.8. Pretended to be honest and upfront, and we were honest and upfront on how much we would spend. They changed their story at the end.Do your homework on the price of a used car, and the price of your trade-in. I think they expect their customers to be extremely stupid. We walked out, didn't spend 1 dime, and will NEVER reccommend this dealership to anyone for any reason. We waited a couple weeks, found a great deal at another dealership, were offered over $2,000 more for our trade-in, and had a great experience. (This was all at Beaverton Nissan.) Soooo, it IS possible to be a dealer with good customer service. Carr Chevy world is not that dealership. They are the worst dealership ever. Oh, and they will attempt to woo you with them saying they are one of the "best companies in Oregon to work for." Blah.

Keywebones

Feb 8, 2011

I have bought several cars from Carr. They always treat me like family. Dupree is the best finance guy ever. He is awesome! My husband is very happy with his new car. Our sales person Hanson was very friendly and helpful. He found us a better car for our money.

JeffW

Jun 1, 2010

Herb took the time to go through the vehicle upon delivery and helped set up OnStar. Dupre got me though financing quickly and on the road. Would go back in a minute to purchase another car from them or have service done. Mike and Dave in the service department have been great to work with. Purchasing accessories is very easy and Jamie has been a very big help

the6ofus1

Jun 1, 2010

We have had wonderful experience each and every time we have purchased cars from CARR Chevy. We have been buying from them for 11 years now. We have purchased brand new to used. We most recently purchased an 07 Denali. We parked the Denali one evening for a few minutes and upon return the car would not start. We tried to jump start it and nothing. We had the Denali towed to CARR CHEVY and after running test they found that the battery was defective. They replaced it with a higher quality battery and paid for the towing!!! They did not have to do any of that since the Denali was purchased 'as is'. We have always felt very respected and treated well by each of the employees. We will continue to only purchase cars from CARR chevy and will recommend everyone to CARR. WE LOVE CARR CHEVY!!!The Gomez Family

tealflame

Apr 21, 2010

My husband and I purchased a 2010 Equinox from Carr a few months ago. This is a very popular car and hard to keep in stock. Carr went out of their way to help us locate the exact model with the options we were looking for. They took care of us and were very friendly and helpful. Id recommend them to anyone.

bribowl

Apr 15, 2010

I am going to condense two experiences with them into 1 review since they are both equally poor. 1st was an attempt to trade in a vehicle worth double the car I wanted. The sales guy tried to get me to finance their 15,000 on top of my 26,000 value trade in. Very insulting. A clear intention of trying to just plain rip me off. So as I laughed and got up to leave someone that was going to now apparently take me seriously stepped in and basically tried to play the same game. Steal $10,000 from me.2nd experience. I went to buy an SS camaro, cash. Of course the process went very smoothly. However when about 1000 miles went by the clutch started making aweful noises. I took it in and they basically played it off as no big deal and might be able to eventually get to it. Finally got my repair done. No sympathy or anything from having a somewhat major problem with my brand new car after only 1000 miles.On a side note. The sales people I have dealt with race, and I mean RACE these cars around. He was driving the camaro first and he turned left on to murray off of millikan sideways to show me he could get the spedometer to 100 while spinning the tires (sideways).

rambohacker

Mar 10, 2010

I had purchased my truck through Carr Chevrolet about a year ago, had a great experience so I recommended my friend there about 3 or 4 weeks ago & he purchased a new 2010 Camaro SS (about a $45,000 purchase), cause they told me that if I recommended people & they bought a car they would give me a check. I brought my friend he purchased the car & told them I recommended them & they told me they would send me a check & they haven't even bothered to send me a thank you note or nothing let along the check they promised, unlike Landmark Ford where I got my car I have taken several friends into that dealership & they give me $200 on the spot every time.

nothappyxxxx

Feb 3, 2010

What has happened with this dealership? We bought a new vehicle from them about a month ago. We had to fill out the paper work multiple times. They kept playing with numbers to get what they wanted because they didn't do it correctly the first time. We got a call saying we needed to give them more money then a call saying no we owe you money. After they changed the deal they didn't ask us to come in to get the 'etching' service they charged us for. We had to make an appointment. We called asking about some extra tax they had and they said don't worry about it, we take care of it... well I have the right to worry about it I AM PAYING for it, this snotty woman you have making out the checks needs a serious attitude adjustment. We went back to them because we had a great experience years before, yes we understand thing change but it you can't make the money off the car you seem so desperate to sell don't sell it and don't try to force someone into some vehicle they don't want. We came to you because you had treated us right in the past and wanted to work with you. Now all you seem to care about is the sale and not the customer.I am really disappointed with this dealership. You really need to work on your customer service. You have lost a repeat customer for life!

yzian

May 23, 2009

well these guys do not stand behind their word. i got home in my 02 mitsubishi eclipse gt and the check engine light came on, then the surpintine belt started to make noise, the am/fm stereo didnt work, front right strut made an awfull noise, and the antifreeze was not full. I then asked if they could fix the major things and they said "as is" they fixed a egr valve and that was it. oh and my full tank of gas that i dropped it off with was almost on empty (fishy huh). they said if i had any problems with the car to bring it back we will take good care of you. oh and good luck getting ahold of anyone after you buy its like a ghost town. you would think after spending almost $14,000 this would not happen dont go to CARR CHEVY OR ANY CARR DEALERSHIPS

jugaitafa

Oct 21, 2008

This dealership signed a contract with a U.S. soldier, and after the soldier left to training they went to his home, where his wife, and newborn son lives and took the truck back, with no fault of the soldier. The soldier did all of the right things, and the only thing the dealership could say was that they couldnt make the deal work after signing a contract. I wonder what they would do if i took the truck back in and told them that it i didnt want it anymore? I dont think that would work, but if the dealership wants to do it its perfectly ok.... And when i got my vehicle back that i traded in it had problems that the vehicle never had before leaving my residence. Something with the electrical got fried, like they probed the vehicle with one of those code readers or something, and "body damage" that was not there before the deal. This is by far the worst experience i have ever had with a dealership, they are absolutly horrible. There is a lot more to this story and how they really dropped the ball.

Teri McGovern

Jul 10, 2007

We bought a Silverado on June 16, it was sent to detailing and to fill the gas tank. When the car was delivered to us prior to leaving no check list was gone over, we'd never purchased a New Car and didn't realize this fauxpaux. When we got the car home we noticed a dent in the fender. WE Immediately took pictures and called Carr Chevy and advised the dealer. They told us to come in the following wk (why not right away?) We went to the dealer and they promised to make an appointment with the Auto Body, they never did. We took time off work to go to the dealer, they told us to bring it to the auto body the following wk. We did this on Monday 7/9, for an ESTIMATE (WHAT?). We were promised a call back that day, by the Auto body shop and the Salesman. Nobody called so we called them, and left several messages that were unanswered and unreturned. They've cashed our check so Obviously they do not care that we rec'd a damaged car !!!

rwessley

Aug 27, 2006

Provided us false information concerning other dealers inventories. In doing so mislead us to purchase a new auto from their stock that we didnt really want. We believed them when they told us that the model we were interested in was not available within a thousand miles. We later checked the other inventories ourselves, and found four of the right models in the metro area alone. Carr refused all opportunities to make the situation right. Well NEVER go back to Carr Auto Group, and will continue to inform others how they do business.

ww2veteran

Feb 25, 2005

I can't remember her last name... But the woman Pat in the service department made me feel quite unwelcome. When I arrived at the service department it must have been lunchtime because there was hardly a soul to be found. I finally tracked down Pat and told her I just wanted my oil changed and she made me feel like that wasn't her department or area so I would just have to wait to get some help. She made a poor excuse of an attempt to actually get me some service since I guess my little oil change was of no bother to her. After a few minutes she went wandering off as well and I ended up asking a young man walking through the service area if he could find me help and he actually did! I have been a loyal Chevrolet owner for over 40 years, and have always gotten all required maintenance at a Chevrolet dealership, but I guess in this day and age loyalty isn't worth a dime anymore. I think I will have to seriously think hard before taking my vehicle into Carr Chevy again. Maybe I should just start taking my car to those Jiffy Lube or Meineke places and save myself the high price of getting my vehicle serviced through a dealership who doesn't have the time to bother with me or servicing my car. I give Carr Chevrolet and that Pat woman in service a big F in my book.

lexywally

Aug 8, 2004

I just had the most awesome buying experience. Ok, so I didn't buy the car but I took up a lot of this guys time. I told the guy that I was looking to buy a nice family car. I have a baby on the way and want something that would be good for another child or two. He suggested the Equinox with leather seats for formula and food mis-haps. Who'd of thought? So we took a test drive. I love this car. He was very thuro at what my needs were and put me behind the wheel of a car that fits us to a T. I have some personal issues to work out and will be back to see him to buy this car before the baby comes. This guy was hassle free, no presure and a great people person. I told him I wasn't buying today, he was understandable and told me to just come see him when I got things square. This guy said he was new, but he was great. I'd recommend CARR and Curt Hill any day! His number on his card is 503-307-3896. I asked for his email and he wrote it on the card TheChevyCarrGuyataol.com We'll be back to see him in the next month or two for sure and I know we'll be back to see him for future purchases. Let him know that Lexy Walsworth sent you. If you have any questions about their service let me know lexywallyathotmail.com

syko

Oct 19, 2003

Tranny stuck in park three times, had to be jerks out by other makes. Chevy said it was fine. Tranny would not shift from 2-3 or 3-4 at times.Under full thrttle body acceleration, it would hang in third and not shift to fourth, rev limiting to the max.Heated seats come on by themselves intermittently. Carr replaced some harness, but Chevy told them to replace another, which they never have, Power seats have a mind of their own as well. Have them shut off, but they still move without intervention. Brakes are REAL mushy when I first start driving the car in the morning. Repeated pumping still does not relieve this prolem. When driving at freeway speed, and have to apply brakes hard and fast, they fade real bad, and barely work.<br><br>HELP!!!!!!!!!!!