Used Cars for Sale at Casa Buick GMC in El Paso, TX

Thomas calderon

Nov 13, 2021

I have purchased many vehicles over the years, but until a few weeks ago when I bought my 2021 Buick Enclave Preferred from Josh Gallegos at Casa Buick and GMC, I hadn't purchased a new vehicle for more than two decades. From start to finish, it was a wonderful experience. It took time to make a final decision on which car was best for me, but Josh was with me all the way. If he secretly wished I was capable of making faster decisions, I never sensed it. He was very knowledgeable, kind, friendly and transparent in all his dealings with me. I'm delighted I chose to work with Josh Gallegos. He turned a car buying experience that I was not particularly looking forward to into something very close to a joy. Thanks so much, Joshua Rene! I'll be back.

Fanny Gallardo

Oct 14, 2021

We made an appointment with Ms. Veronica and as soon as we got there, she helped us and was amazing with us. She answered all of our questions and we were treated great. It was a very smooth purchase experience. The process was fast and I got my new car that same day. My kids are still small and tend to get a bit restless, but they were never looked at wrong and instead were offered popcorn and we were even fed for free. I definitely recommend Casa Buick and without a doubt would purchase any future cars there.

Walter Oatis

Oct 26, 2021

My experience with the service managers, the mechanics, and the staff period was amazing. They explain the problem enough that give you an ease of mind that they know what they are doing! They do not try to push you into a new car or try to make you trade in, but they do give you every option possible for you to choose the best option that fits your family. I recommend you go here especially if you have a GMC vehicle.

Esequiel Meza

Oct 15, 2021

I had a starting issue with my Acadia Denali. I contacted Casa Buick for help and was seen that same morning by Mr. Martinez. He provided excellent service and made certain that all my issues were addressed. I can not say enough about how well I was treated at Casa Buick. They provide excellent, customer based service. I give them my very highest recommendation without reservation. If you’re not getting your vehicle needs met by Casa Buick, what are you waiting for !?!?

Saucedo Fam

Oct 19, 2021

It's sad when a company can't do the bare minimum to show it cares. When a product driven off their lot causes a life-or-death situation - and a simple phone call would've sufficed. Lug nuts surrounding one tire were not tightened at all. On a brand new car. Bought off the Casa Buick lot. Driven by elderly couple purchaser on the freeway soon after. Knocking noises were the tire hitting the car, it was so loose. Independent technician said they were lucky to be there, lucky the tire hadn't just come off on the freeway. So this couple tries numerous times to call you, Casa. You never return any of their calls. No communication at all. I'm a member of their family. Can't believe how ignored they've been after this incident. When we could've so easily lost them due to your negligence. BUYER BEWARE when dealing with this dealership. Thoroughly check the cars on their lot. And don't expect even a callback if things go wrong.