Richie Mott

9 de sep. de 2020

Prices are high and staff aren't that friendly, but it is a trying time with Covid and all.

Tia Beasley

31 de jul. de 2021

Today was just amazing and fast! Earl did an amazing job with the entire purchase of my new F250! He went above and beyond, very knowledgeable and helpful!! Then, as I was about to make a down payment, Jim introduces himself to me, as he’s telling me the best news ever “I can get you done with no money down”! I did a happy dance!!! The entire process from test drive to signing contract was super fast and I honestly hate going to dealerships because it takes up your entire day but NOT CAVALIER!!! Thank you so much for the best truck buying experience ever!! Me and hubby are very pleased and happy with everything!!

Stacy Whitted

25 de oct. de 2020

Kristin and Brandon were so helpful , considerate, thorough and took the time to be attentive in searching for the right car within the price point I was looking for while making sure my wants and needs were met. Today was Brandon’s first day in the floor and Kristin not only took care of working with me, she also took time to show Brandon the ropes. She very much kicked butt today between multi-tasking in training and sales. Cavalier is going to have a great addition in Brandon...I was extremely impressed with his knowledge in all the features of the Explorers and in his general patience and understanding the process and never showed an ounce of being under pressure while being put on the spot dealing with a picky customer (myself) and training at the same time. I would definitely recommend Kristin and Brandon for your sales team! Additionally finishing up the paperwork with David Ponder made things easy and smooth on the back end..I couldn’t have asked for a better experience. Cavalier beat out the other Ford Dealership in Va Beach by miles in all around friendliness and experience!

Tyrah Jenkins

21 de oct. de 2020

If I could give this place more stars I would. It was amazing customer service the entire time. Ura was AMAZING ! HIGHLY RECOMMEND!!! And David was also amazing and super helpful. Great experience! They catered to me and my 4 yr old daughter. They changed the way I look at car buying

Brittani Heater

15 de sep. de 2021

My family has bought 6 vehicles from Cavalier and the buying process has been amazing especially with our salesman Dave. However, since being our Escape we have had nothing but issues with the service department. We have taken the car in 6+ times for the same exact issue and the first few times they said nothing was wrong with it. Brought it in earlier this summer again and they said it needed a system update which we paid for under our extended warranty. Within hours of getting the car back we were having the same exact issue. My husband called and they stated to bring it back in and they would look at it. Well we dropped the car off and did not hear anything for 5 DAYS! We called daily and they kept stating they had not had a chance to look at the car yet. Well after day 5 and finally looking at the car then they stated a modular needed to be ordered. Well another few days went by and we still did not have the car. Once the car was finally ready we picked it up they tried to charge me again for my extended warranty deductible and we found both front door panels had not currently put back on. The very next day my screen to the radio went out for 15 minutes but continued to play music. Later that day we were back to the original issue. We called back and it took weeks to get another appointment. My grandmother took my car in for me because I was not letting them keep my car again and not provide transportation for me. They stated that once again I need another modular ordered. Here we are 3 weeks later and said part is still not in and my radio goes out multiple times a day. My husband spoke with someone and they stated the parts are being delayed and normally I would totally understand however this is an on going issue for over a year and I am very frustrated and never want to purchase another vehicle from this dealership and will make sure my friends and family stay away as well.