cmaeder03

8 de mar. de 2014

Completed transaction smoothly and quickly. Fast email response and return of phone calls. Got a great deal on a used Hyundai Sonata and fair value for the trade of my used Impala. No pressure and very easy to work with...would definitely return in the future.

Michael

4 de ene. de 2014

I called Central Cadillac late on December 30th after seeing a new post on a 2013 ATS 2.0T AWD for a great price. They were more than 500 miles away but I had to call them to see if we could negotiate a price to make my drive worthwhile. They assured me that they would not waste my time, so on good faith I drove up the next day. They were incredibly accommodating, I met with Mike Hamilton, the salesman with whom I spoke the day before, then I was introduced to most of the family and they were all incredibly friendly and welcoming. I am 24 and active duty Army and I can happily say that not once was I made to feel out of place by my age. As it turns out, Central Cadillac has a proud history of military service and treated me very fairly because of my occupation. When it came to negotiations, they were quick and incredibly fair, making sure I got a great price on both the vehicle and my trade-in. I really felt like they went to bat for me with the regional managers making sure I was taken care of. Everyone stayed late on New Year's Eve when I was up there to purchase and Mike stayed especially late making sure I understood all the features of my vehicle. This was undoubtedly the best car buying experience I've had as my third vehicle and first Cadillac. I would recommend anyone to do business with this dealership based on their level of professionalism, fairness, kindness, and overall welcome feeling.

Central Fan!

16 de dic. de 2013

Central Cadillac is the best dealership around. Their sales staff is top notch and their service department is extremely friendly and helpful. Mike Hamilton is the best salesman around!

Jeremy

16 de dic. de 2013

Fast and easy service! Extremely helpful and friendly! Go see Angelo Ezzo for superior service!

dstankic

10 de jun. de 2013

This is the best dealership we ever worked with. We buy our company cars at Central. Their sales and service, aside of their detail shop, is simply outstanding. I strongly recommend John M. in sales. We have never experienced such level of customer service anywhere. I had an issue with my car on Saturday night while the dealership was closed. This person proceeded to tow my car to Central for Monday morning as he handed me keys to his own vehicle to drive for the weekend so I am not stranded. They are extra sensitive to their customer needs and their service department is quick and efficient. Warren in service is simply excellent. These people are awesome to deal with. I am looking forward to working with Central for many more years.

Informed Buyer

5 de ago. de 2012

I bought a late-model used vehicle from Central Cadillac two weeks ago. I found the car on-line, sent an email then got a respone and made an appointment to drive the car. The salesman was great, not pushy, the dealer came down on the price and I feel I got a great deal on the car based on my research of similar vehicles. Financing was easy and the dealer made everything a breeze.

FiveKids

16 de jul. de 2012

I was in the market for a used Suburban with twins on the way and 3 girls already at home. I found what I wanted on Cars.com at Central. I live in Cincinnati and worked with Joe and Andy over the phone and through email to negotiate price and value of my trade over the course of a couple days until I was able to make the trip to Cleveland. The Suburban was waiting and ready for a road test before making the final decision. They even took extra steps like contacting my insurance agent for me! I had a small issue a few days after I got home to Cincinnati and Andy worked with me to have the work done locally and covered the expense. Excellent customer service and I would drive to Cleveland again to purchase from Joe and Andy!

Ziggy

16 de may. de 2012

Wrong diagnose, estmate for over $1,000 which was repaired by my mechanic for less than $50.00

NEWARKSUVMOM

21 de feb. de 2012

THANKS SO MUCH FOR OUR GREAT SUV...LOVE IT! Will buy again.

pissedconsumer

11 de dic. de 2011

I took my Cadillac in for service to fix and oil leak. The service people ended ruining the engine and trying to cover up. The were extremely rude and horrible to work with. There service people did not even cover the seats and ended up ripping my leather seats. When I inquired about the damage, they told me to bring it up with my attorney. After having my car over two weeks, I got my car back and the first day the check engine light came on and the car died. I refuse to take my car back to them. AVOID THID DEALER AT ALL COSTS!!! THEY WILL F YOU!!

Mom of 3

16 de nov. de 2011

My husband and I had been looking for a crossover SUV for our growing family for over 3 months. We needed something with the price and the ammenites we needed and wanted. We found our car on Cars.com and when I called the sales person was so nice and answered all my questions. The price was perfect! I told him we'd be driving from out of town (4 hours away!)to pick up the car. No problem!! Bill was more than willing to go the extra mile for us and made us feel comfortable and not rushed. I apprecaite good customer service and working with Bill was worth the drive and I'd buy from this dealership and Bill again!! THANK YOU!