Used Cars for Sale at Central Chrysler Jeep Dodge of Norwood in Norwood, MA

C. Crawford

Oct 14, 2016

I had a great experience at Central Jeep and with Peter Amaral! I went in for a test drive and to get my car appraised and left with a new car for a great deal. From start to finish the process was smooth and I'm very happy with my new Jeep Sahara!! Thanks Peter! If I ever need a new Jeep I know where to go.

Owen

Oct 13, 2016

Had Mark Weissman as a salesperson and he was very pleasant to work with and made the process go very smooth

Dj59233

Oct 12, 2016

I was helped by Lulu. She was great. She helped me find the car I wanted at the price I wanted. She was very knowledgeable and friendly. I would recommend Central to anyone.

Kn

Oct 9, 2016

Zenia the woman that help me and assist me on getting the car was beyond helpful and also provide great customer service skills, thank you again Zenia

Jason B

Sep 21, 2016

They take a car all day and then tell you they don't have the time to fix it. I live 6 mins away from the dealership and now am driving 45 mins to get real service.

Grace

Sep 16, 2016

Zenia is absolutely amazing. She made the car buying process a breeze. She is efficient and dedicated and I was happy to give her my buisness.

Manu

Sep 12, 2016

I recommend this dealership!Car purchased: Mazda3 sGrand Touring pre-ownedSales consultant: Mark WeismanFinancing: Own, not from the dealershipThese people are awesome! I got my pre-owned Mazda3 here. No hassle! I must say I got a pretty great deal! As soon as we entered the dealership, Mr. Mark Weisman was happy to greet us and help! Mark is like this sweet grandfather sorts! He even gave me a hug after I made the purchase, haha! Since it's a pre-owned car, he brought in User Car Manager, Mr. Dean Mazzola to explain what is it that I am purchasing. Dean patiently explained everything about the vehicle which was helpful. Before I went into the showroom I was 50-50 about the purchase, but after meeting them I decided to go ahead and buy! I got my car with plates and vehicle inspection sticker right on the time promised! I would recommend this dealership to a friend!

The_Mazda_Girl

Sep 12, 2016

I recommend this dealership!Car purchased: Mazda3 sGrand Touring pre-ownedSales consultant: Mark WeismanFinancing: Own, not from the dealershipThese people are awesome! I got my pre-owned Mazda3 here. No hassle! I must say I got a pretty great deal! As soon as we entered the dealership, Mr. Mark Weisman was happy to greet us and help! Mark is like this sweet grandfather sorts! He even gave me a hug after I made the purchase, haha! Since it's a pre-owned car, he brought in User Car Manager, Mr. Dean Mazzola to explain what is it that I am purchasing. Dean patiently explained everything about the vehicle which was helpful. Before I went into the showroom I was 50-50 about the purchase, but after meeting them I decided to go ahead and buy! I got my car with plates and vehicle inspection sticker right on the time promised! I would recommend this dealership to a friend!

Elizabeth Norton

Sep 9, 2016

Thank You Mark for your recent help with the purchase of my Dodge Challengeryou made the whole process simple and easy.I would have no problem recommending Central Jeep to my family and friends.

nothappy

Aug 27, 2016

I was looking for a Jeep. But the sales person was trying to sell me a used jeep at almost twice the blue book value. When I confronted him about the unreasonably high price I was told my numbers were not correct and the price was not negotiable.

Nathan Sullivan

Aug 19, 2016

I purchased a Dodge Durango in May 2016, the purchase of the vehicle was great, smooth, fast, and I got a great price first. My issue is when I noticed a dent on the roof that was clearly caused prior to delivery, the dealership gave me the run around to get it fixed. They had me drive to the dealership to take photos, then they had me drive to another dealership location to have photos, then i got the "we are really busy, but i will submit it next week, then the following week I got the same story. After 2 months of getting the run around i went to Elmwood Dodge in RI, and they were AWESOME! Clearly Central was happy to make the sale, but clearly not willing to ensure the customer was pleased with the vehicle. A quota is a quota, and an unhappy customer is well not coming back!

Al

Aug 16, 2016

I would definitely recommend getting a new car here at Central Chrysler of Norwood. No sales pressure!That Sales Jeremy Garden was very nice! He make things very easy for us.

Ariel

Jul 21, 2016

We had a great experience at Central Chrysler! Matt Murmello really listened to what we were looking for in a car and within our price range. He was very transparent with regard to what were options and in the end, we turned in our minivan and leased a Jeep Compass, which is TOTALLY AWESOME! Throughout the process, Matt made us the top priority and made the whole experience quite positive. Thanks so much!

vikings54

Jul 18, 2016

Worth the visit-no sales pressure to buy a car. I only have 2 items I had to address and they were handled right away. I had 1 new part that had to be replaced and was ordered on delivery and 2 extra concerns that were left with the service department which I hope will be fixed and accepted by me. After this is fixed my rating will be so high for this dealership because they will have gone way beyond the expected service for their vehicles. If they treat everyone the way they have treated me then they should get a great rating from Dodge. Come this Tuesday the 19th of July or whenever they fix my Dodge Dart- They will get another great rating from me.

Diane

Jun 24, 2016

At first I didn't care for Mark. We hopped into a truck to test drive with me and, impatiently and rudely, he honked the horn (while I was in the drivers seat) at a couple in a jeep who's car was broken down in front of us. Their car would not start and they voiced back that they were not happy with his lack of patience. Eventually, the nice folks put their car in neutral and the man pushed it backwards so we could get out of our way. Overall, Mark was great. He is a good salesperson. I went in looking for a Dodge Sport and buying a Longhorn. I fell in love with it! I purchased the truck on a Friday, the day before leaving for a week of vacation. He said the features I wanted would be added while I was away and could pick it up the next Saturday. He held true to his word. I landed in Logan at 1:30 and was picking the truck up by 3:30 with total excitement! When I saw Mark, the first words out of his mouth were, "I thought you were coming in in the morning". I was taken aback by this comment especially since the time was never discussed and I felt as though I was "putting him out". I was too excited about getting the truck so I just brushed it off. I was very happy with Tom and Jason. Matt, and especially Dean were very helpful when picking up my truck. Tom, Dean, Matt and Jason I would give them all a 5 star for customer service. Mark a 3, because he asked me twice, to Write a good review for him and the last time I was there he even ask me to do the review right there at his desk. I felt very pressured.

Shalimar74

Jun 18, 2016

I would definitely recommend getting a new car here at Central Dodge of Norwood. No sales pressure like at Imperial Dodge!! That Sales Manager was very sly. Let's say he tried to sell us a vehicle with a big dent in the rear and dismissed it as nothing. He also wanted us to buy a car without seeing it first!! How crazy is that?? My salesman Paolo Kurti was so nice and explained everything to us. He didn't try to force us to buy a car. We were ready and knew what we wanted so we test drive both cars we were interested in. I settled for the 2016 Dodge Dart even though I wanted the 2016 Dodge Charger!! At least I got the color I wanted. I couldn't afford the Charger-$10,000.00 more and then some!! So I'm happy with my Dodge Dart. It's my last new car. Next my husband will be getting a new truck and Central Dodge in Norwood is the place we'll be going to. Go there, you won't be sorry!!

Erik B

Jun 9, 2016

When we first came here, we were hesitant to get a grand Cherokee. We talked on the phone with Brian, and he pointed us towards Mark Weisman. It was all uphill after that. He took us around the lot, showed us all the options on almost all the vehicles we were looking for and then he helped us narrow the search. We ended up spending three or four hours at the dealership and it was just fun, easy, and painless. We are repeat customers as this is our second car from this dealership, and Mark is our Go-To guy. I would recommend him to family, and friends! Thank you for your help in putting me in this beautiful Grand Cherokee Mark!

revolt45

Jun 8, 2016

I have bought three previous cars from this dealership with the same salesperson, TONY OKOH. He is a fantastic and very careful salesperson. I was looking at getting a Toyota or Honda this go around but the new amazing Pacifica was born, Tony, as usual was very good and stayed on top of knowing what I wanted. He did not push the Town and Country down my throat as I was not thrilled about it and it reminded me of the dodge caravan I already owned. The manager staff was very helpful, and I wish I could remember their names. One person named Dennis came over after the purchase and said if I needed anything to let him know. That was much appreciated. In the past, I have taken my vehicles in for service and it really is a five star dealership, the staff is polite, courteous and knowledgeable.

edgot7cars

Jun 7, 2016

Sadly, people generally come on these sites to slam someone because they have to blame others for their miserable lives. They can and will complain about everything. I'm not delusional, car buying is one of the most dreaded consumer activities there is and most go into it with bad expectations. In practically no other industry do you have to negotiate the price and terms of your purchase. Not everyone has teh stomach for it, and feel 'bullied' or 'tricked' because they suck at negotiating. Many people are even offended if the dealership makes any money. People please, Its a business not a charity. That being said, since 2010 I have purchased 6 brand new and 1 used car from Central in Norwood and have never once had what would be a negative overall experience. yep..7 cars in 6 years. And all of them from Central. I live 45 miles away from Central Dodge and there are 5 Dodge dealers within a 20 mile radius of me, yet I go to Central because they are the best. Things don't always go smoothly, but I ALWAYS leave happy. I first came to Central on a referral, and i quickly saw why. Colleen has always bent over backwards to make sure I was satisfied, and both Zenia and Tim S. have worked hard to earn and keep my business. That is no small feat as I am NOT an easy customer.!! They will get their hands dirty (- Zenia -) and go further than expected to make sure their clients are happy and that we make a deal that works for both of us.. Their efforts are appreciated and rewarded with my loyalty and referrals. There is no other place where I would want to buy a car. Do not buy a Dodge or Jeep without going to see Zenia, Tim, & Colleen at Central in Norwood.

AJC

Jun 4, 2016

Mark was extremely helpful, he was not pushy or over the top. He even stayed an hour late the night before I decided to purchase to review all of my options. On purchase day he was a pleasure to work with, he even treated me to lunch while I waited. I will be recommending Mark to any of my friends looking to purchase a new Jeep. Tom was also very helpful, knowledgeable and straight forward, it was a pleasure working with him again.

B Wagner

Jun 3, 2016

I worked with Charlotte Major this past week to help purchase a Jeep Grand Cherokee. Charlotte was able to quickly help me find something that had every feature I was looking for plus some extras and it was within my price range. I would highly recommend going to Central and working with Charlotte as she made the process go very smoothly, fast and not stressful at all! I am very excited with the new Jeep and the overall whole process was great!

PC

Jun 3, 2016

Just bought a used car from central and had a wonderful time Mark, and Jason were a huge help no pressure no hassle very laid back in and out the same day fantastic service

JC

May 31, 2016

If your looking for a Jeep. There is only one place to go. Central Jeep in Norwood. My salesman was Great. He knew everything there was to know about jeeps. Mark Weisman was a delight to work with. I would recommend them to all jeep buyers. They made my experience fun. Don't forget to ask for Mark.

JOR

May 31, 2016

I HAD A GREAT EXPERIENCE WITH MARK WEISMAN. NO PRESSURE, NO HARD SELL. I GOT WHAT I WAS LOOKING FOR, FOR LESS THAN I EXPECTED TO PAY. J.O'R

Spare422

May 30, 2016

Went in for a specific car that was at that dealership. I spent over 5 hours there while the sales guy played every game and used every tactic he had to keep us there. I witnessed other salesmen being rude to customers over the phone and talking about them with each other in the cafeteria. We bought a brand new car and it had to go back because the air conditioning was broken. I wrote a bad review online and ended up talking to the GM. He told be he didn't care about my feelings or my online reviews. He yelled at me and was condescending and rude. Not surprising given how his employees behave. Bottom line, we were treated poorly, sold a broken brand new car, and were then treated worse by management when they were confronted. Terrible experience overall.

Pat

May 29, 2016

Ask for bob Costa and Greg!!! They work great together. They are so pleasant and truly care for their customers. Believe me, they will go out of their ways to make things work!

SP

May 28, 2016

My salesman, Mark Weisman, got me in and out in an hour. Great price, great service. Friendly staff, and great cheeseburgers at this dealership!

S. Carr

May 25, 2016

I found myself wandering around the dealership, my dog in tow, while waiting for a new key to be made for our Dodge Caravan. I found a few Jeeps that I liked, and asked Dan Crivellaro about them. He opened one up and I sat in it - I kind of liked it. Brought my husband down (who had been pushing me to trade in the Subaru that I inherited from my dad) and we actually test drove a V6 Altitude, not the Latitude that I had looked at. It was nice. Dan was great to work with - a nice, knowledgeable guy who was straightforward and not at all pressuring. We came to an agreement on price and trade-in and I am now loving my Certified Pre-Owned Jeep. All car shopping should be this good!

LIN

May 18, 2016

I had a good and fun experience at Central and my salesman, Mark Weisman, was great to work with and he helped me through the process.

Lisa Mansour-Bee

May 14, 2016

THIS IS MY SECOND WRANGLER FROM CENTRAL.. I LOVE MY SALESMAN, MARK WEISMAN, BECAUSE HE WAS VERY PATIENT WITH ME AND DIDNT "SELL ME". I WILL BE BACK.

Richie S.

May 13, 2016

I had a great experience at Central Jeep with my salesman Dan Crivellaro. There was no stress and no pressure to make a deal on a Jeep Grand Cherokee. Dan was very knowledgable about the car and went out of his way to make sure got everything we wanted being repeat customers. My wife and I are also thankful for Dan being patient and helping us make sure that our vehicle fit our family's needs. We are excited to continue our business with Central who serviced and maintained our previous car with professionalism and pride.

m.bailey

May 12, 2016

My experience at central jeep was fantastic. The sales person Tony Okoh was easy, straight forward and very polite .His product knowledge helped in my quick decision to purchase this vehicle. I will recommend central jeep to all my friends and family members.

Miguel B.

May 12, 2016

They know what they do at that dealership, Winston offered me a good deal to get my brand new Jeep Cherokee Latitude 2016.

Richie Savicke

May 12, 2016

I had a great experience at Central Jeep with my salesman Dan Crivellaro. There was no stress and no pressure to make a deal on a Jeep Grand Cherokee. Dan was very knowledgable about the car and went out of his way to make sure got everything we wanted being repeat customers. My wife and I are also thankful for Dan being patient and helping us make sure that our vehicle fit our family's needs. We are excited to continue our business with Central who serviced and maintained our previous car with professionalism and pride.

GMAGEE

May 10, 2016

I HAD THE BEST EXPERIENCE. MY SALESMAN, MARK WEISMAN, WAS THOUGHTFUL AND UNDERSTANDING AND KNEW EXACTLY WHAT I WANTED. THE MANAGER, DEAN, WAS ALSO VERY HELPFUL. THE BUSINESS MANAGER, TOM LOMBARDI WAS EASY TO WORK WITH.

JD

May 10, 2016

Mark Weisman greeted me the moment I walked in. Told him I was looking for a Jeep Patriot & we immediately got into the golf cart and drove around the lot. He showed me every vehicle that was available and answered every question I had. Mark & Tom Eysie got me into a new vehicle and they "Made It Fun!"

KB

May 10, 2016

I had a wonderful experience with Mark Weisman buying my 2015 Jeep! He was extremely helpful when I walked on to the lot not having any idea what I wanted. He answered all my questions and was extremely patient. The process was quick and painless! I will definitely be back!

Michael Mangili

May 5, 2016

Salesman was nice, but the person Mark Weisman who closed the sale was extremely rude. My wife was purchasing the vehicle, if it were myself, I would have walked out during the closing. I will never buy a vehicle from them now, and I have purchased a lot of jeeps in the past.

Semper Fi Guy

Apr 30, 2016

Bought my new Jeep from Mark Weisman today. Great guy couldn't have received better service

Minnetta Brown

Apr 28, 2016

This was such a quick and easy process, when I lost a hope the sales person and dealership came through for me 100% the whole process was painless. I got exactly what I wanted and how I wanted it. My new car is amazing and so happy with every part of the process.

mb9

Apr 22, 2016

I visited Central Jeep of Norwood on a whim because of a new Trailhawk I found online. Winston took me for a test drive and worked with me to ensure I took it home that evening! It was a long process, for sure, but the staff and facility make the car buying process entirely tolerable. Even after I took delivery Winston worked diligently with me to address any issues or concerns that arose! I'd highly recommend anyone looking to purchase a new Jeep to check out Central Jeep of Norwood and work with Winston. -Matt B.

Raphael " Rusty " Oliver

Apr 21, 2016

Thank you to Mark Weisman and Central for my recent purchase of a Chrysler 300. Mark is a seasoned, no nonsense sales professional. Having purchased a dozen new auto's in my lifetime I truly did not look forward to going through " the dance ". I dealt with three other dealerships in two states for this same car. The whole transaction from first approach with Mark to delivery that met my travel needs was professional, courteous and exceeded my expectations. Thank you Mark

Tony

Apr 21, 2016

I finally bought a new Ram Truck and boy am I happy. My salesman, Mark Weisman, put me in a BigHorn Quad Cab and I love it!!!! I love the people at Central and the process was enjoyable.

new123

Apr 11, 2016

I went here to lease a new jeep and had a great experience. Winston helped me throughout all steps of the process and was super friendly. Although I had to spend many hours in the dealership, the friendly staff made it much more enjoyable. Good prices and nice environment, highly recommended.

MARY C.

Apr 5, 2016

I leased a 2015 Jeep Grand Cherokee Limited from Central Auto Group in Norwood. The salesperson, TONY OKOH, was very helpful and knowledgeable. I would highly recommend both The Dealership and TONY in the future. Thank you. Sincerely Mary C.

MARY C.

Apr 5, 2016

I leased a 2015 Jeep Grand Cherokee Limited from Central Auto Group in Norwood. The salesperson, TONY OKOH, was very helpful and knowledgeable. I would highly recommend both The Dealership and TONY in the future. Thank you.SincerelyMary C.

John M.

Apr 3, 2016

I just got a new Dodge Dart from this dealership last week. I am very pleased all-around thanks to help from sales consultant Erick Noj. It was really a best-case outcome. I told him about my budget and my needs, and he found exactly what I needed. After looking at several options, I ended up driving home later that day in the first car that he showed me! The rest of the team was helpful and hospitable, and the finance manager was also very helpful and reasonable. I highly recommend Erick and Central JCDR of Norwood. Also worth mentioning is that the facility is really nice, with a Jeep store and restaurant on-site.

Brian Bolduc

Apr 2, 2016

I spent the day car shopping going from dealer to dealer and it was exhausting. I arrived at Central Jeep and met Lulu. She was my beacon of light. Right away she explained that she worked for me and wanted to do anything she could to help me. That was a big difference from the other dealerships. I was reading in a Honda and jeep was new to me. I am so happy to be part of the jeep family and send who I can to Lulu. Go see her, you won't be disappointed!

james murray

Apr 2, 2016

Our salesman Winston Kelly was very helpful and professional with us in our recent dealings. We had no intentions of buying a car that day just looking to see what the new Chrysler 300's were like and how much they cost. After seeing the new 300 and taking a test drive Winston without any pressure on his part, explained the different Financial options to us from leasing to buying without trading in and knew we were both retired.. he focused on the lowest payment options. He is a credit to your company which is why we want to pass along to you our complete satisfaction with our experience at Central Chrysler Jeep in Norwood. Phyllis and Jim Murray. PS Winston I love my new car first time in my name Phyllis

JH

Mar 31, 2016

Mark Weisman and Nick Boarman were phenominal in helping MY COMPANY get the Jeep it wanted. Thank you Central!

johnj3b

Mar 30, 2016

Leased a Jeep for the first time. I knew I wanted a Grand Cherokee Limited, and Peter Amaral was a tremendous help in patiently showing me the inventory, explaining all the options, and making me feel very welcome. We finally picked one, and then Nick (sales manager) was also very courteous and flexible in arriving at a deal that fit my budget. I've been buying/leasing cars since the 70's, and this experience was one of the best (along with Metrowest Subaru). Anyone looking for a Jeep could do no better than Central in Norwood. Talk to Peter, and you won't be disappointed!

TINA

Mar 29, 2016

Thank you to Mark, Nick, all the ladies in the office. I love my Renegade and the process was not at all stressful. I will recommend Central to everyone.

Jeep55

Mar 29, 2016

I have been leasing Jeeps from Central for more than a decade. I have never had a bad experience and in fact I think it has continually gotten better over that time. I had the same sales person on my last two leases, Zenia DiSangro. Zenia was able to get my requirements, find me the Jeep I wanted and get me 4 leasing options within an hour of my phone call. After nailing down the details, I set up a time to review the lease, sign the paper and take delivery of the new Jeep. Zenia was there waiting for me, the price and conditions of the lease were all as promised and I was driving away in my new Grand Cherokee within an hour. Excellent! Thank you Zenia

AM

Mar 28, 2016

Mark explained the different types of jeeps and their features. mark helped me to decide the best jeep for my needs. He also made me feel comfortable while I was waiting for all the paperwork to be finished.

MM

Mar 26, 2016

A pleasure to deal with. The whole process was long. Mark made it bearable, he was a wonderful host!

Stephen S

Mar 24, 2016

Called Kyrstin at Central GMC and worked a tentative deal over the phone for a 13 Yukon. Arrived and parked at Central Jeep as it was the first open spot and was greeted by Lulu. Lulu was very attentive in working with me on the test drive and sale. The only negative I have to mention is the sales manager almost lost the sale when he tried to way low ball the trade. Lulu to the rescue as I grabbed my keys to leave, assured me we could work something better. They ended up giving me what I wanted and my wife got her Yukon. Lulu worked with me every step of the way to ensure a smooth process. Lulu has even been available after the sale to ensure customer satisfaction.

TS

Mar 21, 2016

Great customer and sales support!! I was impressed with the quality of care given. No hassle, very friendly and respectful.

tweetybird

Mar 21, 2016

Reading the reviews on this site just confirms that this is by far the WORST and MOST UNPROFESSIONAL DEALER out there! We purchased a new Jeep at the end of January and the entire experience was painful. Everyone, including the salesman, sales manager and the finance personnel are the worst. We spent several hours negotiating a deal that would work for us. We were extremely clear in our budget and payment/interest rate requirements. Finally we agreed on the right deal however when we reviewed our paperwork and reviewed it again at home, we found that the interest rate was not what we agreed upon. We immediately contacted the dealer spoke with Kenny, the Sales Manager. Kenny proceeded to preach policy to us. He kept saying that he only agreed to the payment amount and the interest rate was between us and the finance manager. We kindly reminded him this was not the case. Kenny refused to let me speak so I talked over him and he took that as me yelling and told me he was hanging up. We called back and my husband listened to more preaching from Kenny for nearly 15 minutes. Finally, Kenny stated the sales manger had not gotten word that we had negotiate and agreed on an interest rate as well. We were asked to come in the next day and the error would be corrected. When we got there, the paperwork was still wrong and at this point we told the finance person (who was different from the finance person the day before) just to get our original vehicle and we would leave, we did not want to purchase the new car. Finally, he made the correction to the interest rate. We were told the registration would be mailed to us. Over a month later and we still have yet to receive the registration the dealer claims they requested. Out of complete and utter frustration we got in touch with the registry and obtained the registration on our own. Our sales person, none other than the infamous MARK WEISMAN was contacted three times. Once by me and once by my husband. Mark told us he handed the registration to the mailman and did not believe that it had not arrived. We told him that we had waited far longer than necessary and needed to have the registration either sent over night or hand delivered to us. During this conversation MARK WEISMAN proceeded to YELL at me, over and over again. He first accused me of yelling, I can assure you I did not yell until I was yelled at. He is just as rude an unprofessional as Nicole K stated. He even went as far as to tell me he was going to transfer me to a manager because this was not his job.We finally contacted Jeep customer service who called the dealer and we are told the registration is being emailed to us. I suspect this could have been done from the beginning but rather than have a satisfied customer, this dealer is antagonistic, argumentative and extremely rude. Do yourself a favor and do not purchase from this dealer or any of their other locations.

Kathie Harrington

Mar 19, 2016

Like most people, I was not looking forward to shopping for and buying a new car. Both my son and I needed to replace our vehicles and we both were inclined to purchase Jeeps. At the recommendation of a friend we went to Central Jeep in Norwood and could not have been happier that we did. My son has written his own review on his experience with Central (very favorable) but I wanted to write my own because I believe that there is great value in considering the reviews of others who have previously dealt with a dealership . Not only were my fears and anxieties about car buying avoided, it turned out to be a very pleasant experience; totally dissimilar to what I have gone through before at other dealerships. Like my son, I was fortunate to have Peter Amaral as my salesman. His approach was respectful and honest. He was knowledgeable about the cars that I test drove and was informative and pleasant during those test drives. Not once did I feel any pressure to buy. He went out of his way to understand my needs and preferences and to match me with a vehicle that I would be happy with (as he did with my son). Throughout the process Peter was patient and candid; friendly but never insincere. When I decided to buy I did so with confidence that I had made the right decision. I never felt pushed to buy a certain car or opt for a certain package. Peter was also great in assisting me in dealing with the business and financing part of the buying experience. I did not feel abandoned as I transitioned to working with Tom Lombardi (he was great also). The whole transaction was expeditious and professional; totally respectful of my time and needs. I feel I got a fair deal and was treated with dignity throughout the process. I am sure that there are other sales associates out there who are as decent as Peter Amaral. But if you are looking for a dealership that is professional and customer oriented, a salesman who treats you with courtesy and understanding, and a buying experience that exceeds your expectations, I suggest that you contact Peter at Central Jeep.

Jim Hughes

Mar 16, 2016

I recently purchased a vehicle from this Dealer . The salesperson was Zenia Disangro . Ms Disangro's patience , product knowledge , attentiveness , and congeniality was , and is , nothing short of exemplarily . This young lady certainly has broken the mold of " Car Sales " people . Going forward , I will continue , and have recently , recommended Central Jeep to several of My associates . Most Sincerely , James J . Hughes P.E.

tomjeep

Mar 16, 2016

Buying a new car can be complicated even in the best of circumstances, and our family's recent car purchasing circumstances were rather complicated. Complicated because our 2015 Jeep Grand Cherokee was a victim of the recent Crane collapse in New York City that generated front page news. An event that revealed that our Jeep had the structural integrity to remain intact despite a 560 foot crane falling on it, structural integrity that saved our Dads life. This is why we are expressing our great appreciation to Mark Weisman and Central Jeep for the effort they put into working with us to replace our vehicle. For after the event we were drowning in paper work and Central Jeep assisted us through that complicated experience. Then based on our satisfaction with their process and commitment to meeting our needs, we not only replaced the damaged vehicle, we added a second Jeep to our family. With this level of service from Central we plan to continue this relationship well into the future...And we extend regards and appreciation from our family to the family at Central!Tom O(c) 2016 Microsoft Terms Privacy & cookies Developers English (United States)

D. Jones

Mar 15, 2016

Mark Weisman was a great and helpful sales consultant at Central auto team. He was very informative and helped me find a great truck that fit for me and my family.What an awesome guy. Thank you Mark.

Harison Hong

Mar 14, 2016

I just lease a new Jeep Cherokee Latitude the purchase process was very smooth without stress. Peter Amaral helped through out entire process, i would recommend him if you are interested in a Jeep.

harrymed38

Mar 14, 2016

Peter Amaral helped me to purchase my new Jeep Cherokee Latitude. He was very knowledgeable and answered all my question. Central has the best prices!

Ashley

Mar 13, 2016

We walked into Central not really knowing what we wanted. Peter Amaral really went above and beyond and worked with us until we found something that suited the two of us. He took his time and was really knowledgable. If he didn't have an answer he immediately found someone who did. It was a great experience.

DW FROM ROCKPORT

Mar 9, 2016

I LOVE MY 3RD T & C!! MARK WEISMAN, MY SALESMAN, GOT ME JUST WHAT i WANTED AND THE WHOLE PROCESS WAS EFFICIENT. THANK YOU CENTRAL!

pam g

Mar 8, 2016

I just bought a jeep at Central Auto. He did a great job at the whole process. I would definetly go back to him and highly recommend him

Barth

Mar 4, 2016

The staff was very helpful and worked very hard to make sure I got the right vehicle at the best price.

Matt

Feb 29, 2016

Second vehicle leased from Central. Both times worked with Winston Kelley found him helpful and well informed. Recommend them for anyone looking for Jeep/ Chrysler product.

JDes

Feb 26, 2016

I was in the market for a new car and knew exactly what I wanted, so I went back to the team at Central Dodge Norwood (I already had a great experience less than a year ago taking home a brand new Dodge Durango so I knew these guys would be great again). The team at Central listened to what I was interested in and put me in exactly the right car and gave me a great price too! I would highly recommend this dealership and want to give a special shout out to Brian, Rich, and Nick for helping put the deal together and negotiate a great price.

GC Buyer

Feb 23, 2016

I recently purchased 2015 GC Summit fully loaded with 27k miles on it. I dealt with Mark Weisman who was the sales person. The entire sales was really smooth and professional. It was really quick. There was no typical sales pressure. We agreed on the price in 5 minutes. Mark was extremely courteous and honest. The only reason why i did not give 5 starts is because of the following 1. When i came to pick up the vehicle there was no full tank of gas. When asked i was told that it is used vehicle. But I think the dealer ship should have at least filled up the gas tank. It only cost $20 to $30 to fill up the rest of the tank. This i think could due to the Sales Mgr. 2. I did a take the loan from the dealership. Even though it was smooth and quick, I would recommend exploring different options for the loan through your own bank.

w. Chambers

Feb 22, 2016

Winston Kelly was my Car Sales person. Very knowledgeable, no pressure experience. I stopped in to browse, a black Dodge truck caught my eye. I received a good deal and Winston help me make it happen. Thank You Winston and Central.

Tony

Feb 18, 2016

Good experience. The numbers started a little high compared to other dealers but the service was very good.

scotts812

Feb 16, 2016

Mark Weisman was great to deal with and made the process easy. I would highly recommend him to anyone considering purchasing a car soon.

Walt & Deb " Happy Birthday"

Feb 12, 2016

I was in the market for a new suv, I had Honda CRV Subaru Forester and the Jeep Cherokee Latitude in mind. I drove the Subaru first it was ok but their customer service was truly what turned me away! Then I test drove the Honda it was nice, customer service was good. When I got to Central Jeep and drove the Cherokee Latitude I knew right away that this was the one the others could not even compare! It had everything I wanted. Peter Amaral our salesman was also a contributing factor to my purchase! His kind and compassionate manor was what I was hoping to receive from a car sales person and Peter delivered all of that and did everything to make sure I was happy. Peter worked with Nick and his business manager and they worked their magic to give me a great deal, and I am happy to say I left that day with exactly what I wanted! Thank you Peter and Central Jeep in Norwood MA!

Gene

Feb 9, 2016

The salesperson , Mark Weisman , went above the call of duty even after the deal was done

John

Feb 9, 2016

We went into Central to discuss our upcoming end of lease on our Jeep Wrangler. While discussing the Jeep we mentioned my 10 year old Dodge Ram needed to be replaced. Our salesperson Josh Brown was creative and was able to work out selling us two new vehicles. We bought a new Jeep and a new Ram that night. Thank you to Peter, Colleen, Josh, Nick and the rest of the team.

Dean Mahon

Feb 8, 2016

I stopped by Central a few days ago to visit the restaurant. While walking through the showroom a Jeep Wrangler caught my eye. Charlotte rushed over and very quickly changed me from a browser to someone quite interested in the car. She is very knowledgeable and respectful of the customer. Most importantly, she is very patient. She took her time answering my questions, taking me on a test drive and generally explaining the benefits of buying a car from Central. What I most appreciated was the fact that she was quite affable and wasn't in any way pushy. While I'm not yet sure if I will buy the car, I do know that my experience at Central was such that I would recommend it to anyone considering a new or pre-owned vehicle. I especially commend Charlotte to the Central owners for enhancing the reputation of the dealership.

Dean Mahon

Feb 7, 2016

I visited Central Jeep the other day just to browse. Charlotte convinced me to look into a Wrangler which caught my eye. She was very helpful and informative. Perhaps most importantly, she was also very patient and took time to explain every detail about the car and review possible pricing. I had been looking for a sedan, but her professionalism and affable nature convinced me to seriously consider the Wrangler. She's a great asset to the dealership!

Lisa I

Feb 1, 2016

Mark Weismann was our sales agent and he went above and beyond to get us the Jeep we wanted! He was extremely knowledgeable of the ins and outs of our Jeep Wranger Sahara and took the time to explain the inner and outer features. We were able to close on our Jeep the very next afternoon with little trouble. There was no pressure to purchase and Mark was even willing to get the jeep we wanted brought in if our first choice was unavailable. I have never had this type of experience purchasing a vehicle and I highly recommend Mark and Central Jeep. Thank you Mark!

Carly

Jan 29, 2016

I am a Josh Brown fan. He is fantastic. I highly recommend him. I could not recommend Central though. I had a good experience there years ago when I purchased my LHS. I nearly purchased a 200 there two years ago. The sales person was pushy and in the end obnoxious. I eventually purchased my 200 from Quirk in Braintree. The service at Quirk is top notch! I did not think I would return to Central. I happened upon a 300 I liked when I was driving through. I liked the color. Josh had it serviced after the initial poor test drive. The car vibrated on the highway. The second time the car road like a dream. This time around I have been happy with all but one employee at Central. I have been very happy with all of my Chryslers.

Charbojr

Jan 25, 2016

This was the third Jeep dealership this weekend and Central knocked it out of the park. I worked with William Devall and Jason Rezende, both were curtious, knowledgable and relaxed. This ranks as one of my best buying experiences to date. These guys wanted to put me in a car and got it there.

Chris Scherbel

Jan 25, 2016

Edson is great. They also picked me up to come pick up the car we purchased. I would recommend.

Matt

Jan 25, 2016

Sales Person Edson did a great job, I went to over a dozed dealerships in the Boston areas since Dec. 15th & he closed the deal.

HarpLaz

Jan 25, 2016

My partner and I both bought Jeeps together at Central with Brian Bell, who is fantastic! Brian spent approximately 8-hours with us over the span of two days and was incredibly helpful: he listened to our wants, tried to match what we wanted with our price points, and he was not pushy at all, despite all the time we spent with him. He also has a great sense of humor, which was much appreciated! We can't thank him enough---I am really happy with my Jeep Wrangler and my partner is happy with his Jeep Grand Cherokee. If you're interested in a Jeep, we highly recommend going through Brian Bell at Central!

D Campbell

Jan 22, 2016

Good customer service, all questions answered, smooth negotiations, made it easy to purchase vehicle.

julieC

Jan 21, 2016

Edson was great, very comfortable to buy my first car with. He got me a really good deal and made it experience an easy on. The only complaint I have if any is that I had to wait a really long time to do all the paperwork and that they only have one finance manager/person on at one time which is ridiculous. All and all I am very happy with the car that I got and with Edson.

Gabriel A Maldonado

Jan 15, 2016

Very knowledgable individual and courteousness individual, Mr Fernandes at Jeep Norwood

Mkfoley

Jan 15, 2016

I went in for a routine oil change and ended up stranded on the side of the road because they never put the drain plug back in! When I called the service department to tell them what was going on they made me feel as if it was my fault. They told me my "low oil pressure" sensor could be faulty as it was going off and the service technician told me to come back. At this time I was 20 minutes away from the dealership and did not feel comfortable turning around to continue to drive if I did not have oil in my car. The service tech told me to check to see if I had oil in my car. I called the dealership back immediately to inform them there was no oil in my car and there was oil underneath my Jeep. After explaining to the service technician that I was a female standing outside in the 20 degree weather, at night in an area I did not know, they finally sent a tow truck to my location. I then asked if they planned on providing me with a vehicle to get home. The manager explained I would probably need to find a ride. I had to insist on getting a rental car, which ended up being on my expense. After I had not heard from anyone the following day, I had to call to make sure my car was even being worked on. They told me my vehicle was fixed and supposedly did not run "completely out of oil". Now, one week later, neither the service technicians or managers have called or apologized and I am still in the process of getting my money back. One of the business employees even stated, "these things happen everywhere," referring to the faulty oil change and inexcusable customer service. I will never bring my vehicle back there and would encourage people to avoid this dealership at all costs!

Avi

Jan 14, 2016

I had one of the greater experiences of buying cars (and I bought quite lots) with Mark and the overall Central dealership in Norwood MA. We managed to get both cars in a very favorable terms to both sides and we are very happy with our deals. Good job Mark an Central team

Erika

Jan 12, 2016

This was my first time purchasing a car from a dealership. I came in unsure of what to buy and with the help of my salesman, Josh Brown, I found the perfect vehicle for me.

Kathy

Jan 8, 2016

I recently experienced a best purchase in my whole entire life,thats my jeep Grand Cherokee.I went to the dealership just to look at the inventory but at last made a purchase,just because my sales person was the sweetest person i ever met. Shivani,who helped me to make my decision.Me and my husband got stunned The way she was explaining all the features to us with so much energy.Just after 15 minutes I made my decision that this is my car now.Thanks a lot Shivani.

jackieperello

Jan 7, 2016

Shivani our sales person was great and very patient showing us the Jeep Renegade and finding a good match for us. Thank you for all of your help!

BUDDY2016

Jan 6, 2016

OUR SALESMAN, PATRICK IRVING, COULD NOT HAVE BEEN MORE HELPFUL FINDING THE RIGHT 2016 JEEP FOR US AND AT THE ABSOLUTE BEST PRICE. HE ANSWERED ALL OUR QUESTIONS KNOWLEDGEABLY AND HONESTLY. ALSO, WE HAVE TO THANK KENNY BANKS, SALES MANAGER AT CENTRAL, FOR TALKING WITH US AND MAKING SURE THAT WE WERE HAPPY WITH OUR JEEP PURCHASE AND ESPECIALLY OUR PRICE. EVERYTHING WENT SO SMOOTHLY THAT I SENT MY FRIEND TO CENTRAL THE VERY NEXT WEEK AND HE FOUND CENTRAL TO HAVE THE EXACT 2016 JEEP HE WANTED IN STOCK AND AGAIN, PATRICK WAS ABLE TO GIVE HIM THE BEST PRICE. HE PURCHASED THE CAR THAT DAY. THE FOLLOWING WEEK, MY SECRETARY WAS IN THE MARKET FOR A NEW BUICK AND SHE WAS GIVEN THE SAME CAR BUYING EXPERIENCE AS I HAD. SHE ALSO PURCHASED HER CAR WITH PATRICK. I'VE ALWAYS RECOMMENDED CENTRAL TO MY FRIENDS BECAUSE I KNOW THEY WILL BE HAPPY BUYING THERE. THANKS TO EVERYONE AT CENTRAL. BUDDY PREVETT

Jose Rodriguez

Jan 2, 2016

Talk about quality, Central Auto is by far one of the best dealerships that I have ever been to. I felt right at home and their staff were extremely professional and helpful throughout the entire process. Matt Murmello, my Sales Consultant, was extremely knowledgeable on my car and made my shopping experience a memorable one. Matt made the experience very comfortable for me. He was very easy to talk to, and great at his job. Thanks again Matt, I give your service an A+.

Julie330

Dec 29, 2015

Everyone at the dealership was very helpful. Knowledgeable about the car. Tony was amazing. I felt that all my questions were answered. He help me get the car I wanted for a good price.

Eme

Dec 24, 2015

It was indeed a very good and high quality customer purchase experience I received from the sales staff of Central Chrysler Jeep of Norwood. I was treated like a family member the very moment I entered the sales office. It didn't take much time from the time I described the type vehicle I was looking for to being presented with close matches and irresistible prize offers. The entire purchase process lasted for only 30 minutes. I cant ask for anything better than that. It was great - many thanks to Shivani and Kenny!

Amy

Dec 23, 2015

My salesman, Mark Weisman, was fantastic. He worked hard and scored an excellent deal for me. He understood exactly what I wanted by actually listening to me. I recommend him and Central Jeep, Norwood, MA.

Barbie Ryan

Dec 22, 2015

We love the Jeep and the sales team was great to work with .

cedipirro

Dec 17, 2015

I spent 2 hours at Central Jeep in Norwood MA on 12/16/15 reviewing Jeep models and options. The sales associate was attentative but when she asked me to complete a credit report form I said I would but I requested they DO NOT pull a credit report until we agree on a vehicle and payment amount.I left the dealership because the sales associate and sales manager said they worked hard for my business but they kept asking for more money down and we could not agree on a mutual price.I have since learned that my credit report was pulled last nite, even though I had the sales associates word that they wouldn't.

satisfied customer JL ;-)

Dec 13, 2015

Good evening, I never right reviews , but in this case I just had too. My family and are are very pleased with the experience and deal we just made. The sales personal were all very welcoming. I want to thank our sales representative Mrs. Shivani Girhotra for excellent service , for being patient and accommodating with our 6 and 8 year old boys during the whole process. I also want to thank the sales mangers whom we delt with " thank you"

elders91

Dec 11, 2015

I had a fixed $ buget to work with and needed to get a fair deal on my trade (car was 10 years old). I visited another Jeep dealer (won't mention the name) and once the saw what I had to work with they told I was out of luck. I went Central Chrysler Jeep in Norwood to see what I could get and after working with the salesman and he worked with the sales manager I not only got a new Jeep but I was able to get a better model than what I thought I was going to have to settle for. Its good to know there are still some dealers out there that are willing to work with customers.

cfsandiego

Dec 10, 2015

Tim Strom, "Sales Manager" told me it was none of my business when he told me car was sold -- when I had deposit in hand.

Cordell Wells

Dec 2, 2015

I really appreciate the quality of service I received. Charles and Cameron were great. They were able to answer my questions without making me feel like I had to rush into a deal. The facilities is in top notch condition. I would recommend people to at least visit the dealership and interact with the staff; you will definitely feel welcomed.

Georeg26thJeep

Nov 19, 2015

Best dealership around...Central Chrysler/Jeep in Norwood, MA is the place to buy a Jeep! This is our 5th puchace there not counting other family members. This time help from as always Colleen then Tim, Matt and Jason the deal was done. The facility is great, there us a "Jeep Grille" to grab a bite to eat if waiting for vehicle service, a Jeep store there and online called "Just for Jeeps" and each summer they have a big Jeep gathering called "Jeep Fest" . Peter C the owner has made Chrysler/Jeep pround he knows how to make things special!

Linda

Nov 3, 2015

Purchased a Dodge Grand Caravan from my daughter to try out the Dodge product. When I called needing service the Service Department told me that because I did not purchase my vehicle at Central Chrysler that there was over a month wait to get an appointment. Not good. I need the vehicle for a long trip in 2 weeks. I have two Honda products and can take either Honda in for service right away. Guess I will NOT be purchasing another Dodge/Chrysler product. This is not a way to run any business whether your service area is small or not. How do you expect to get and keep customers who purchase your products whether from this dealer or not and not service them in a timely manner. First and LAST time I will call Central Chysler in Norwood, MA. Guess a call to corporate headquarters is in order here.

Lorraine

Nov 3, 2015

I recently purchased a Jeep Cherokee Ltd from Central Jeep. I was very pleased with the sales experience. My salesperson Shivani Girhotra was very knowledgeable and pleasant to work with. The team- sales person, used car manager and finance worked closely to insure that my car was ready in a very short amount of time. Upon picking up the car Shivani took time to show me all the features of the car. I was pleased with the price negotiated along with the trade in of my car. Altogether a very professional experience.

X dodge man

Oct 23, 2015

2 months to have engine replaced due to there negligence after forking over 3.300 dollars I get back a filthy and damaged vehicle which they refused to repaire do not I repeat do not use there service department

Erin M

Oct 21, 2015

I highly recommend going to see Mark Weisman at Central!! He was straightforward and knowledgeable and made the experience of buying a new car actually enjoyable!!

Kevin D

Oct 18, 2015

We stopped in at Central to look at an used car that we found on the Internet and walked out buying two. It was all due to Charlotte, and her personable additude plus her knowledge of the vehicles on their lot. I defiantly will recommend Central in the future and insist on Charlotte being their sale person.

Dan

Sep 15, 2015

Charles, my sales representative, was excellent this week when I went in to buy a Jeep Patriot. The process was easy, quick, and I walked away with a car I am happy to drive!

hondaaudi

Sep 14, 2015

Charles Rezil......Work with him, he can give you a no BS deal. The dealership is nice and has many friendly associates to help you get into something nice! I had issues with my deal that were self inflicted but they did not hesitate to work with me and get everything done in a timely manner. This is a pretty good place just don't go there with unrealistic expectations.

Dawn

Aug 29, 2015

I was interested in trade my previous Jeep Grand Cherokee Limited for a newer model. I spoke with Zenia DiSangro in advance. When I arrived, she had done her homework, had really listened to what I was looking for and was able to make it happen. I walked away more satisfied than I had anticipated with delivery of the new Jeep that day! The new deal was spot on and also included a service plan that better suits my needs than the previous time. Thank you, Zenia for caring and your attention to details.

Nicole

Aug 29, 2015

Jeremy, our sales associate delivered unsurpassed customer service. He went out of his way to let us test drive different makes and models to ensure we selected the right vehicle for our family. Overall our experience was fantastic and would highly recommend to family and friends!

Joanie C

Aug 27, 2015

I recently bought a 2015 Compass. I had looked at another dealership first that gave a very uncomfortable feeling. When I walked in to Central, I was greeted by Greg Brennan. He had a big smile and directed us to a sales person. Mijie was so nice. She helped us find the car we were looking for. After test driving the car we were introduced to Kenny (sales manager). They all worked so hard to make sure we would be able to purchase the car we wanted. I have never experienced such customer service. I felt like they were my best friends. The best part is we love the car. Central is the place you want to go first for your car purchase

Amargolis

Aug 18, 2015

My family and I were treated quite well by Matt M. He explained the differences in trucks and helped us understand the processes of leasing vs. buying. He looked out for our best interest and as result we will be coming back!

John

Aug 15, 2015

Just got a used car for this place a few weeks ago... They buying process was complicated for me because being busy at work I couldn't dedicate a day or two and go visit dealerships and check the cars that I chose online. Once I reached out to Central things got much easier. My sales agent was Todd. When I told him that I could only come on the weekend which would be in 5 days, he offered to drive 40 miles and bring the car to me, right to my office for me to look at. The car was great, as beautiful as on pictures, ran and felt great so I put down a deposit immediately. Its a competitive market and if you want to be successful you need to go a little further than your competition in your service to the client. It looks like guys at Central do get that. So thanks to them for the great buying experience!

hbj2015

Jul 27, 2015

I had an incredibly horrible experience at the Jeep dealership in Norwood. I went to the dealership looking to test drive and hopefully purchase a Grand Cherokee, and left horrified. I explained to the salesman what I was looking for and he went to talk to his manager. I look extremely young for my age, and when the manager saw me he informed me that "much of the information I was looking for was online and I should come back another time with my father". Not only was this man extremely rude, but also sexist and ageist. He was also unwilling to speak with me about the features, size, model, engine or basically anything related to the car I was looking to purchase. I will never be returning to this dealership and I advise anyone else to be cautious of doing business with these people.

Dennis Iannotti

Jul 21, 2015

My experience started off working with the computer guy Peter! He was the one I talked with when I called asking if they had any Grand Cherokee Altitudes. Peter set me up with Toni the salesman and he was fantastic as well! Peter followed up with me everyday until I bought the vehicle and there after! So when the computer guy is helping out on top of the salesman you def have above and beyond customer service!! Will be recommending Central Jeep to others! Love my Altitude BTW! Thanks

Dianne L

Jul 15, 2015

My saleswoman Zenia was great. She knew the car inside and out. Very friendly. She made the car buying experience very easy.I would highly recommend anyone to buy their next vehicle from her.

pissedoff

Jul 15, 2015

I took my 2009 Jeep Wrangler in for repair. My Jeep has 165000 miles on it. It's in great shape, everyone thinks it's a new Jeep and they are quite surprised when they find out the year and mileage.Anyway... After giving JIM in service my information and Keys, he hands me a "Higher Mileage and Older Vehicle Repair Order Disclosure". A waiver? What the heck for? Why do I need a waiver to have my Jeep serviced?I could not upload the actual document so I copied the context of the waiver (Higher Mileage and Older Vehicle Repair Order Disclosure). I like the part where it states the repairs might not fix the problem. Here is the actual statement from the waiver: (In addition, I acknowledge that the work performed is not guaranteed to correct the vehicle's problem(s).)Why the heck would I bring my Jeep to a dealership for repairs if they can't guaranty the repairs will fix the problem?SEE THE FOLLOWING CONTEXT OF THE WAIVER.(Higher Mileage and Older Vehicle Repair Order Disclosure)________________________________________________________________________CENTRAL CHRYSLER JEEP DODGE & RAMOF-NORWOOD56 Providence HighwayRt. 1Norwood, MA 02062Phone (781)762-2200Higher Mileage and Older Vehicle Repair Order DisclosureI hereby authorize Central Chrysler Jeep Dodge & Ram of Norwood to diagnose my vehicle with the understanding that an older and/or high mileage vehicle the initial repair order may not correct the problem with the vehicle. Furthermore, work performed could lead to the need for additional repairs. Therefore, based on the age and/or mileage, we feel your vehicle falls into this catergory. By signing below you hereby agree not to hold Central Chrysler Jeep Dodge & Ram responsible for any additional work that may be needed. I also understand and agree to pay any additional work done and all work performed. In addition, I acknowledge that the work performed is not guaranteed to correct the vehicle's problem(s). I agree to pay in full the total due prior to removing said vehicle from Central Chrysler Jeep Dodge & Ram. I have read and agree to fully abide by the above disclosure_________________________________________________________________________Is that unbelievable or what? This is the worst Jeep dealer I have ever dealt with and I've been owning and driving Jeeps for 40 years. STAY AWAY!!!

man

Jun 30, 2015

Truck was advertised on line with assist steps. No assist steps were on the vehicle. I ended up paying extra to have GM factory assist steps installed. noticed After market assist steps were installed at time of delivery. They promised to switch them out for the GM ones. Two weeks later still waiting for them to call. Truck was not ready on day of delivery. Had to wait for them to put an inspection sticker on, meanwhile I signed the deal 6 days prior. The salesman I dealt with no longer works there found out two days after purchase. Very deceptive people. You've been warned.

Jamaal

Jun 20, 2015

First of all this experience was amazing!! All of people in central were friendly and patient. Even if I waited for a long time but it was worth!

Rupert

Jun 12, 2015

After terrible experiences buying cars from dealerships in the past, it was an unexpected and much-welcomed pleasure to work with Mark Weisman. He made the process pain free and, dare I say, fun! Bring your kids, bring your wives, this is the man to buy a car from in the Greater Boston area.

Lisa

Jun 11, 2015

Mark kept it hassle free and a was such pleasure to work with!!!!!!

Paul

Jun 6, 2015

My sales representative, Charlotte and the entire team at Central Jeep provided exceptional service. They were able to provide the exact Jeep I wanted in a very short time. Every aspect of the process was fast, friendly and helpful. I wouldn't buy a Jeep anywhere else.

DanEdmonds

Jun 1, 2015

I bought a 2013 Dodge Caravan from this dealership before I moved to Florida. I got financing for my vehicle before I entered the dealership. While I was finalizing the purchase with sales rep Winston Kelly, he introduced me to Tom Lombardo who handles the financing at Central. He of course offered a better deal on a loan, blah, blah, blah. I told him I don't want to do anything to damage my credit score. Excessive inquiries lowers credit scores. He absolutely promised me that he would need no more 2 or 3 inquiries to get me a much better deal. I told him I wanted to play it safe and not get any inquiries on my credit report. Again Tom Lombardo gave me his word of honor, that he would not have more than 2 or 3 inquiries into my credit. He finally agreed that if could not get me a better rate at the first two or three banks he contacted, he quit and I would go with the financing I had. I finally signed the authorization form, which turn out to be one of the biggest mistakes of my life.Tom Lombardo went into his office shut the door, and had me wait for a long time. After hours he let me know he was still working on it. I asked him "You only had two or three banks pull my credit, right?" He said "Yes Dan just two or three." After waiting a 2-3 more hours, he offered me great deal! A loan for slightly higher loan amount from the SAME BANK I GOT A LOAN FROM BEFORE I ENTERED THE DEALERSHIP. SAME INTEREST RATE TOO. I just needed to sign up needed to sign up for some extended warranty program. So he wasted half a day of my time and saved me no money. BUT WAIT THERE'S MORE..... I got home and found 11 lenders placed a total of 23 inquiries on my three credit reports. My credit score dropped by over 20 points that day. I am stuck with inquiries for the next two years. I contacted Mr. Lombardo but he doesn't want to help me remove the inquiries, because he has more important things to do with his time. I have attempted to contact the General Manager, none of my calls were returned. So I post what a dishonest dealership this is on review sites and social media. I posted a negative review about Central Motors on their Facebook page ( most reviews there are negative). I got a call from my sales representative, Winston Kelly. He was upset with the posting. He told me would have the GM call me and out with my problem. But only if I deleted the Facebook posting. Like a dope I believed what he said. I deleted the post and guess what'---nobody calls me back. After four or five days of this crap I reposted it.These people at Central are dishonest and stay away from them!

George Greene

May 26, 2015

I recently purchased a 2015 Doge Challenger. my salesman- Tony Okoh was awsome!He was with me every step of the way and made the deal happen- I would also like to commendChris the Sales Manager- both of these Gentlemen made buying at Central Chrysler Jeep Dodge of Norwood a very pleasurable and rewarding experience. Their professionalism, people skills, andbasic human kindness-was much appreciated. I would recommend to anyone looking for any typeof vehicle to not waste their time going to any other dealership- but see them directly?

Never again Central Jeep MA

May 19, 2015

Contacted the service department to get a price on replacing rear axle seals in my 2009 Wrangler. Was quote around $400. I felt that was reasonable after comparing them to other dealers. I made the appointment and dropped off my jeep. I decided to drop it off the night before. Upon arriving at the dealership I spoke to Jim and wanted to confirm the quote I had received. He punched away at the keyboard, made a phone call and came back and told me it was going to be between $600-$800 for the repair. I was flabbergasted.. I told him of the quote I had received over the phone and he said "did you get it in writing?" Really?I argued with him the reason I had brought it there was because of the quote I had received. He said without a written quote he could do nothing about it. After arguing with him about the difference I reluctantly agreed to have it fixed anyway. The next morning I received a call from Jim. Now I've never been to the dealership before for repairs so I was a new customer not use to how they operate. Anyway... Jim says "Where is your Jeep?" "did you leave it?" I said yes I left it out front to the left. Very arrogantly he says "No wonder I couldn't find it service is on the right" Are you kidding? They couldn't look for it? It was right in front of the dealership! I was so aggravated with his response.Later that morning I received another call from Jim and he said upon dismantling the axles they noticed grease on the emergency brake shoes and recommended I replace them. Now I know a little bit of brake clean will remove the grease and because the shoes aren't used to stop the vehicle but to hold it in place that this would be fine. He then tells me it's going to be $300 to replace the shoes! Wait a minute... they already have it apart because they took the axles out. Why is it $300 for a part I can buy at any parts store for about $30 bucks? Another rip off in the making. I told him to forget it. He writes on the repair order "the customer refused to replace emergency brake shoes."Later that evening I picked up my vehicle and found the repair was not $400 as quoted but almost $600. I said never again!This was a couple months ago. I've cooled off now and I figured I'd give them another chance.My jeep has a lifetime warranty on the power train and one of the components that is covered is u-joints. Now I know with 1000% confidence that my left front axle u-joint is gone. So I thought I'd give Central another try, ANOTHER MISTAKE!!!!!!!!!Before calling the dealership I researched the warranty online to confirm the u-joint was covered under the warranty. It was.I called this morning and low and behold who picks up the phone in the service department? JIM!Leaving my past experience with Jim behind I wanted to confirm the warranty was active on my Jeep and the u-joint was covered. (Funny he didn't remember me.) I gave him my phone number and he looked it up and confirmed my Jeep was under warranty and the proceeded to confirm that u-joints were covered.So I said lets make an appointment and get it fixed. He then proceeded to tell me there would be a $122.50 charge to inspect the vehicle and confirm the u-joint needed to be replaced. I said "wait a minute you just told me it was covered under warranty" He said yes, if that is in fact what it is it is covered. I told him I was certain it was a u-joint, 100 % positive and he said there would still be a $122.50 charge to verify it. I said is it cover or not? Well I don't know, if that what the warranty says then it is. I said you just confirmed it was covered. You told me u-joints were covered. He said they are. I said so it's covered? He said if that what is wrong and it's under warranty. I asked him if he know what was covered under the lifetime warranty. He said yes. I said are u-joints covered? He said yes. But there would be a $122.50 charge to verify it needs a u-joint. I said I'm telling you with 1000% confidence it needs a u-joint in the left front so there is no need for a diagnostic charge. He said they charge a diagnostic fee whenever the work on a vehicle.I said "you are making this too difficult" Forget the whole thing" I don't want to leave my car now. He said we have to diagnose it before we can work on it. It's too difficult to work with you. He kept going firing back at me.I hung up! Never again will I deal with Central Chrysler Jeep of Norwood. I wouldn't buy so much as a bolt from them. I am a lifetime Jeep owner. I've been driving Jeeps for 40 years. I am a former auto mechanic. I know Jeeps inside and out. Never in all my years have I dealt with such an arrogant and unfriendly dealership. How may stars would I give them? -5 sounds about right.DRIVER BEWARE!

Diane

Apr 23, 2015

I came in on a Tuesday night and Mark And his team picked out a car for me. Mark gave us a great deal. Got to pick up my brand new jeep compass fully loaded the next day!

TH25

Apr 16, 2015

5th Jeep from Central Jeep always good service! Jeep Grille for some food if you need to wait. Peter C. the owner always tries to please and Central Jeeps receptionist is tops, loved by all.Cannot understand the 5 rating on this site, perhaps the other reviewers got the name wrong???

BostonGreekGeek

Apr 1, 2015

For the first time I understand reviews that wish a system would have negative stars for rating as you feel that even 1 star is too good for some places.This is one of those places.I have been very disappointed from the after sales support I have received for the below reasons:When I purchased the jeep I was not aware or informed that the gps navigation option was not included. After signing the sales paperwork I was told it could be upgraded for 595. That is an insane amount considering all it is, is an activation code which enables the gps built in feature in the uconnect 8.4a dash. I asked if you guys could look into adding it because if I had asked for it before signing the paperwork you would have added it no questions asked.The day of my signing I waited a ridiculous amount of time to get everything sorted.A couple of days later they called me and asked if I could come in to sign a duplicate title they ordered. I took time out of my day to drive in there and accommodate them. This was not appreciated.Later I had some issues witht he uconnect remote start through the mobile app. I called uconnect and explained the issue and after them trying to find the issue with my phone even though i was telling them that the car was showing no signal whereas my phone had a green icon meaning it connected just fine, they finally said that from their system it showed that my software needed to be upgraded and I could contact the dealer to do it free. They mentioned I could do it myself (which I knew), however I mentioned that if something goes wrong during the upgrade of firmware, manufacturers can deny coverage later saying you voided the warranty. She laughed the thought off even though I told her that I have performed several firmware upgrades and have had to deal with this before.I called the guy who sold me the vehicle to let him know and he advised I come in to talk to service. Since they are only 10 minutes away from where I work, I did.When I went to ask about the issues I had with the uconnect software I waited another ridiculous amount of time to have an "appointment" scheduled to have it looked at.I say "appointment" in brackets because it was not an appointment to come in and get it fixed but rather to drop off my vehicle, which I could have done without said "appointment" and it ended up costing me 20 bucks for the insurance I paid for the "free" rental provided. I always purchase that insurance as it is not my car and I do not want to be liable for anything while it is in my possession. During said "appointment", I had to wait 3 hours for a rental since i had to drop off my vehicle (Unbelievable that I had to wait so long just to get a rental...a crappy one too). If I was told before hand that this was what this entailed, I would have arranged to drop it off early in the morning and pick it up at the end of the day.I recently called in for a recall notice I received. It is about the air bags deploying unintentionally when off road and at certain angles. The first "appointment to have them look at it was over 2 weeks from when i called. They told me that it is just half an hour, but after several visits to their facilities which should be under half an hour and result in several hours..I asked to just come in and drop it off in the morning. Now, this being a recall, it should be something that would be looked at right away. Fortunately, I do not use the vehicle off road so the likelihood of this occurring is low. However, when I would receive a notice of a recall on my Toyota rav 4, they would schedule me to come in the next morning, drop off the car which was ready by noon. Another sign of poor after sales support.I called uconnect and know how to get the activation code for the navigation. All I need to do is give them the radio id pictured, pay them 595+tax over the phone, receive the activation code that I enter after pressing ok on the screen pictured and navigation will be unlocked and enabled. This is not something that should cost 595+ tax and it should have been something that was provided by the dealer.I have read on forums that several people have received it as a free upgrade from their dealer....this is because dealers can get this code with no cost associated to it. Mainly during purchase of the vehicle since that is when you are willing to offer support.Now the reviews of this dealership are not great and I wish I had looked at them prior to even visiting.I even contacted Jeep about this dealer and after several calls that were not satisfactory, we did not reach a resolution and when they spoke to the dealer, they even had the audacity to state that they had informed me of the lack of gps before signing. This was clearly a lie as they even asked me before signing what they could do to have me sign right away. They matched my banks rate, they gave me over blue book value and had I know that the gps was not activated they would have done this.Check Reviews before buying. Never buying a Jeep again. Bad dealer and horrible support from Jeep which should have tried to make up for bad dealer

Michelle

Mar 26, 2015

I bought my new Wrangler Tuesday and had Wednesday off from work to spend the day exploring and enjoying it. Special thanks to Tommy and Adam for making the process quick, easy and friendly! I'm sure it wasn't easy dealing with my mind changing, but they were patient and accommodating.

alanhfrank

Mar 17, 2015

I have purchased two Chargers at Central, and in both cases, the sales reps were more than helpful, and worked hard to get my business. My most recent purchase was my "bucket list" car....'14 Charger R/T with a Hemi. I bought it off the dealer floor! My salesperson, Zenia was more than helpful, as well as the Sales Manager Kevin. I especially want to thank Tom Lombardi, who really went out of his way to make this "deal" a winner. I have also used Central's Service Department, and worked with Peter. I think the bottom-line to any successful experience is respect, and the Central people had that ingredient, as well as other very positive attributes. Needless to say, I highly recommend this fine dealership.

Chris B

Mar 16, 2015

Jamaal our salesman made the buying process very easy and pain free. There was a minor glitch with the delivery date but it was not his fault. He was very apologetic and even delivered the car to me when all the paperwork was all set. I would recommend him to my friends and or family in the future. Thanks Jamaal!!

RClarke

Mar 9, 2015

My salesman Mark Weisman helped to put me in a new 2015 Cherokee Limited. It was the best hassle free experience that I have ever encountered at a car dealership. After previously purchasing 2 car in the past at Central Chrysler they still continue to provide the best professionalism when it comes to car buying and service. Thank you Mark for your great humor and professionalism.

ChiefPL

Mar 8, 2015

Just replaced my 11 y/o Ram :-( I tried a bunch and decided that I couldn't give up my Ram. Stewart was my salesman and he very friendly and wasn't pushy. Doing the financing was irritating. Amazing how this other guy found much better interest rates - just after I flipped out. Most car salesmen make me feel like I need a shower after talking with them. Bottom line is I got what I wanted at an okay price and Steward was great to deal with.

anne saimeri silver jeep sahara

Mar 3, 2015

I had been to two dealerships already and the internet customer service person Ariel got me in with her pleasant personality and non pushy sales pitches. When i got there tom was even more accommodating showing us to refreshments, and comfortable chairs while waiting. the sale was exactly what i wanted - easy, pleasant and over and above my expectations. hats off to the Central auto team with adam silver as GM and Jon in finance and tom as my go to person for the sale of my new jeep. thank you.

George W

Feb 14, 2015

From their fantastic receptionist to their food at their "Jeep Grille" this is a great place to buy a vehicle. I would recommend Central Chrysler/Jeep in Norwood MA to anyone! Peter C the owner is doing a great job to keep his dealership on top.

Liz

Jan 5, 2015

I love my new car, the 2015 Jeep Grand Cherokee Limited. I got a fantastic deal on my trade-in making it easier to buy a new car. Central is very conveniently located and everyone was very nice - Mark Weisman specifically. There was no pressure, they were very thorough and I walked out extremely happy and excited about my new car.

james

Jan 4, 2015

When you go here make sure you ask for Brian. Not only did I get a great deal right off the bat no games but I have veterans plate so it was hard to transfer the plate. Brain left for the registry right away. He waited there for 5 hrs to get my reg that day. This was on a very busy day with the end of the year sales going on. He spent his day at the reg instead of taking another customer. Great service his clients matter to him!

Mike

Jan 2, 2015

Great experience at Norwood Dodge. Form the internet communication to the sales person that met me at the door, and took me thru the whole process. Never any presure to buy, facts were presented in a esy to understand manner and the optiosn well explained to me. Sales poerson was veyr knowledgeable oin the product. Excellent place of business

jonpop

Jan 1, 2015

I worked with Zenia on the purchase of a 2014 Grand Cherokee Overlander at Central in Norwood. She knows the product inside and out, easily able to explain everything about the vehicle before you can ask a question. She worked with me on the price in a highly professional manner, with no undue stress which was refreshing compared to some other dealers. I'm very happy with the entire experience at Central in Norwood this is the 4th vehicle I purchased from them. There is a Jeep dealership closer to my home, but I do business with Central in Norwood because of the professionalism and how they treat you not only at point of sale but also in service. They really did make a stressful event fun!

T & J

Dec 28, 2014

On top of things and tried as much as they can to meet our wants and needs. My main sales representative was Mike but when he wasn't here, his fellow colleagues were also very helpful as him. It has been a pleasure to purchase my first new car from here.

John

Dec 26, 2014

went in a couple weeks ago to see if i could trade in my car to get another one, and they made the whole process extremely easy. Mark Weisman was my sales associate and he did everything in his power to make the experience pleasant. we know how stressful it can be when negotiating car sales, but Mark and the rest of the team at Central know their stuff and i was out of there with a new car in about 2 hours! furthermore the dealership itself looks like a boutique, sporting a fancy eating area and a pretty cool gift shop.

Ando

Dec 21, 2014

I had some issues with my last vehicle, Central Jeep ( and the salesman, Mark Weisman) worked with me and got the problem resolved. I picked up my new Wrangler last Thursday. Love the Jeep!! Love the dealership!!

Skywalker

Dec 20, 2014

My brand new Dodge Charger broke down while I was up in Massachusetts. I had the car towed to the nearest dealer, and had to rent a hotel room. They did not even offer a ride to the dealership, and though Jeff was very friendly and smiling like a Cheshire Cat, the had nothing to offer me but the opportunity to rent a car from them with vague and not-completely-accurate promise that the dealer I bought the car from would cover the cost (I still don't know whether it can be arranged). A week later, I finally get him on the phone, only to learn that they have not touched my car since I left it there. Jeff felt fully justified because after all "We have a two and a half week backlog!" It would have been nice to know this ahead of time. Action only occurred because the dealer I bought the car from was proactive and got Chrysler corporate involved, and I was trying to arrange for the car to be towed somewhere else. If they can be this arrogant in servicing, how fair a deal can you get if you are buying from them?

Kelley

Dec 19, 2014

Everyone likes buying things. No one wants to feel like their being sold something. Our salesman, Mark, epitomized this. After going to, and failing at, another dealership that very morning, it was refreshing to feel like I was talking to a friend about a new purchase. I've been enjoying my new jeep for the past couple of weeks and I plan to for many years to come!

Dina, satisfied customer.

Dec 18, 2014

I was in between purchasing 2 different suv's. I ended up deciding on the Jeep Grand Cherokee Laredo Altitude. Until my salesperson, Mark Weisman pointed out this particular vehicle, I was leaning towards the other brand of suv. Seeing the altitude pkg made my decision. I had never seen one before. The dealership has a very comfortable feeling and Mark went out of his way to go and get the exact vehicle I specified and they honored the price I requested. The owner of the dealership personally met us along with several of staff members. I had my car the next morning.

Jim Duro

Dec 8, 2014

I had simply the most amazing experience at Jeep Norwood and would recommend them to anyone. Buying a car can be one of the most annoying, stressful experiences, however this was not the case at Central Jeep. My salesman Tony Okoh was straight forward and was able to get me exactly what I wanted, while spending as little time as possible negotiating. I was also treated to $50 worth of merchandise from the Jeep store, and was also offered lunch from their cafe. I can't think of a time where I actually enjoyed buying a car in the past, but this changed my view completely.

Katie

Nov 25, 2014

He was a great resource and very helpful & accommodating. Was never annoying or too "salesey"! Would definitely return & recommend him!

Scott

Nov 18, 2014

I had an excellent experience at Central working with the whole team, including Tom Eysie & Mark. Mark was professional and knowledgeable. He did take the time to get to know us and find out what type of Jeep we were looking to buy. When my wife and I came in, he showed us a couple different models. Central's GM, Tom Eysie, came over multiple times during the process to check on us and make sure Mark was taking good care of us, which is almost impossible to find at any car dealership. I have purchased a few cars over the last 10 plus years, and I've never had a GM ever came over to check on me, let alone introduce themselves. I have already recommended a few co-workers to Central and a few purchased within a week. I would certainly like to work with Central again in the future and would absolutely send friends/family looking for a Jeep to Tom & his team without hesitation. Thanks again. Scott

Donn bullens

Nov 14, 2014

Don't know how to fill these out I guess central Chrysler. Is 5 star great experience with mark weisman

Meg

Nov 14, 2014

This was a great experience for buying a new car for the first time. Mike was pleasant, sweet and not pushy. Very informational about the cars too!

John

Nov 12, 2014

good deal and quick, friendly service. Mark, our sales consultant, helped all the way through the process.

Donn bullens

Nov 11, 2014

I went in in a Friday to buy my son a challenger met mark Weismann took a car for a ride but just didn't feel the 6. Cylinder. Asked if I could start up a 8 with a hemi there was this lime green sort of challenger it sounded great mark didn't push me at all ended up with a 2014 I went away for weekend my son went up wanted to change but changed his mind again so Monday thought about it all night and my son loved that green one called mark said no problem went there made deal drove away with car great experience I would recommend mark again

Madhu Nalla

Oct 31, 2014

I recently bought 2015 grand cherokee limited jeep, custom made one. I have been fully satisfied With the customer care service especially dealing with sales rep Jeremy Garden, he been so patient & Polite dealing with. My custom car took more than 10 weeks to be delivered to the store where I was dissappointed when central promised me for delivery of of the 6-8 weeks of time. Except the wait I have no other issues and Jeremy was so helpful updating the my car shipping status & took care of entire paper work to get my car out of the doors once they got the shipment. I say, anytime I recommend central & Jeremy.

Tammy Ford

Oct 30, 2014

At the recommendation of my husband, Sean, who bought a 2010 Challenger from Central Dodge, I stepped into the showroom, interested in seeing the 2014 Durango. From start to finish, everybody that we met and worked with at Central Dodge made my whole family feel extremely welcome and our needs very important. Mark and Colleen (and probably a few others that I don't even know about!) worked tirelessly to find the exterior/interior color combination that was, to say the least, hard to find. I walked away about a week later with the exact car that I wanted (and I'm glad I held out for the color combination... I absolutely LOVE it!) with a lease in the exact terms that I wanted. After driving the Durango for a week, I have to say that the ride is extremely comfortable, quiet and smooth, and the 'extras' that they threw into the Limited make the driving experience so very enjoyable! Thank you so much Mark, Colleen and everybody else at Central Dodge that assisted on our behalf! We are now a MOPAR family... our garage looks like a Dodge commercial!

James C

Oct 24, 2014

My experience was AWESOME. I went in there just to test drive and James who helped me was awesome. He was not pushy, there was no pressure to buy, he didn't pretend to know everything... he was just very down to earth. They gave me a great deal and I drove off the lot that day with my new car. I loved it so much that the next day my me and my wife went back and James got her an even BETTER deal!!! Wouldn't have changed a thing, we love our cars and experience!

JTupper18

Oct 22, 2014

Central Chrysler Jeep of Norwood has restored my faith in the car buying process. My husband and I arrived prepared to simply test drive a Jeep Grand Cherokee Limited, however we walked out with a new car! Stewart, the sales associate we worked with, met us out front and answered all of our questions. He listed to what we were looking for, and even suggested that the items on our punchlist did not require the Limited, but rather we should take a look at the Grand Cherokee Altitude (we were looking for most of the 'bells and whistles' and tthat standout "look", but didn't need to spend the extra $$ on a few items the Limited had that this model did not (and that were not on our original list of requirements anyways)). This alone I thought was admirable - we didn't even know this special edition existed (we were blown away by the look of it!! It was exactly the "wow" factor we wanted after owning our Wrangler) - and now we were saving thousands and still getting everything we wanted, without paying for things we didn't. Thank you for not trying to sell us something we didn't need just to make extra commission!! Stewart was very helpful with our exhaustive list of questions. The "sales pitch" process started when we got back (even though we had said we just wanted to test drive), however they were not overly pushy, and kept a very cordial atmosphere/tone. The sales manager Nick came over as well, and was very friendly. We threw out out "this is the only number that will actually get us to buy tonight" number (after doing extensive research), and, unlike other dealerships we have been to in the past, worked with us with a smile (rather than saying that was a rediculous offer). They met us very close to our "dream price", and we walked away with the Jeep of our dreams. Easy as that. Over and done with in under an hour. No overly pushy salesmen. No rude remarks. I picked up the Jeep 2 days later and although this process took longer than I had expected (the inspection sticker was a bit of a wait), they were very courtious. I also LOVED the "Jeep Lounge" they had, and was offered lunch on them! I would absolutely recommend Stewart and Nick to my family and friends. And I will certainly be back from my next Jeep in the future!

AG

Oct 19, 2014

I had an excellent experience at Central working with Mike Pappano. He was courteous, professional, knowledgeable, and very patient. I felt like he really listened to me. Before I came into the dealership, we spoke over the phone a couple times, and he remembered my particular situation and what I was looking for in a Jeep. When I came in, he showed me a couple different models. I never felt rushed or pushed in any particular direction, which I appreciated. With his help and guidance, I got a unique Jeep that I really love! Mike has a polish and maturity that one doesnt often associate with car salesmen, and I imagine he is a real asset to Central. I would certainly like to work with him again in the future and would send friends/family looking for a Jeep to him without hesitation.

Challenger

Oct 15, 2014

Working with Mike Pappano was an amazing and stress free experience. I have been the owner of a 2014 Dodge Challenger for a few months now and it was the best money I've spent, Not only did Mike fit my needs, he went above and beyond to make sure everything was perfect. it was a comfortable experience and I will definitely be back there for more business in the future. Mike did not make me feel forced to buy the car and worked very well with me. I recommend him to anyone looking to actually enjoy the process of buying a new car.

Alison B

Oct 9, 2014

Mark Weisman was a terrific salesman and helped me find the right car quite easily. i would abolutely go back to Central Jeep in Norwood and recommend Mark to any potential buyers.

Charles Joseph Salons

Sep 17, 2014

I recently bought a 2014 Dodge Ram 1500 Black Express and I can't boast enough about the service I received. The team at Dodge Central went beyond my expectations. I would like to personally thank Nicholas Boarman and Jamaal Guillaume. Jamaal was exceptional at understanding my needs, his outgoing and receptive demeanor, provided an environment that was unexpected at a car dealership. As a business owner in the area, I would highly recommend buying from Central!!!! There will be no regrets here.

YRod

Sep 16, 2014

I needed a serious car upgrade. Mark Weisman, my salesman, was great. Not once did I feel like he was only interested in selling a car. He was interested in what I wanted, how I felt, and what was right for me in <Y eyes, not his. It was a pleasure to do business with him and Central Jeep. The Grille is great if you need to get a bite or have a little time to kill.

Jackie

Sep 12, 2014

I had the pleasure of working with Jeremy Garden when I was shopping for a new 14 or 15 jeep grand cherokee. I told him exactly what I wanted, which was a black on black preferably 15 jeep grand cherokee. He showed me plenty of cars. Different models. I wanted the altitude model, and there was not one on the lot. So I went home to sleep on it. A few days later Jeremy called me to let me know they had the exact car I wanted. I went down there, saw the car from a distance and knew it was the one! We talked numbers, he was excellent and patient as I've had a bad experience before. I had earlier gone to my bank to see what the interest rate on a new car was. Although I have perfect credit, the interest rate was high. Central got me a much lower interest rate with a different bank. So we made the deal, I signed papers and left with my new baby! Thanks Jeremy! I will def be telling people who are interested in buying a new car about you!!!

ErinH

Sep 8, 2014

Cleo really made us happy and confident in our purchase. Completely no pressure and he knows everything about the cars in the lot! Overall, a fantastic experience. Would recommend to everyone!

Don Thomas

Sep 5, 2014

this was my second purchase from the Central auto group. 10 years ago i purchased a 04 Ram Laramie J (sport appearance) from central in Raynham (at the time trucks were not available in Norwood).this visit was to Norwood and i ended with a 2014 Laramie Limited. Sorry for what is about to come, I want to say that you should do a little research before arriving at ANY dealership. decide what you like and what options you want/need/cant live without. I walked in was greeted by my sales professional (tony O) everything was great i said what i wanted and how i wanted it. he asked all the right questions , price range, what are you going to do with the old truck, what do you want in it/ what does it have to have. then we started with the sales stuff , incentives , leases, rates. alot of the in one ear out the other stuff, you know. so we didn't find what i was looking for at that time it was late and i had to go . Tony said he would look around and see what was coming in and what was in Raynham. so 2 days later (i couldn't wait the old truck was on its last leg) i made a return trip (just to check his progress you know those car dealers). i got to the door and was greeted by tony who was in demand that day he had 2 other people looking for him he told me what he couldn't find so i whipped out a list of stock numbers (i told you do some research) he referenced a few and bam i found my new truck he was making every effort to keep cost down not showing me a diamond when i could only afford a piece of glass. i told him i had a down payment but I Made the Mistake of not letting him know how much it was! any way central is great the service dept is strait forward and honest the body shop is a group of magicians and the sales team is always willing to help. and i will say every time i thought something was wrong (or i didn't like the truth) it all made sense . sorry to be long winded but i read some reviews before writing mine and some bad reviews are just wrong.

Lisa Paquette

Aug 26, 2014

Mark Weisman was a great salesman. He helped me get what I wanted for a trade in and also found the car I was looking for. I really wasn't going to buy a car that day, but it ended up working out. I would recommend this dealership to anyone.

TheNewGuy1

Aug 20, 2014

My experience at Central Chrysler is worthy of a raspberry award. Its amazing how a dealership like this is still in business. The salesman was a complete snob. His comments under his breath while at the negotiating table were unprofessional, unwarranted, and overall abhorrent.STAY AWAY. They may have bullied others into purchasing from them, however they will never get business from me in their current condition. The vehicle that was looked at was $4,000 above NADA and KBB. They had the nerve to say that it was a great deal. They werent lying when they said it, because it was a great deal... for them. Bring your business else where.

capital one

Aug 16, 2014

Had my own financing, but this dealership just wanted me to go through there financing. Sales manager was not experienced with other financing programs, I did not feel comfortable dealing with this dealership (central Chrysler jeep of Norwood) went to another dealership and felt more comfortable with them (courtesy Kia ) and went with there financing . First impressions are everything.

Mike

Aug 16, 2014

Went in to see what Ram's Central had available and pulled out with a brand new truck. Great customer service by a young man, Cleo, was what helped me drive off with a new vehicle. Thanks for all the help is putting me in a new truck!

"Life is Good" - Joe

Aug 15, 2014

Most dealerships I have visited over the years are awkward at best. From the moment you walk onto the lot, it feels intimidating and not inviting. This past Sunday my family and I took a ride to visit Central because they had a specific Jeep Wrangler on the lot that I was interested in looking at. Right away it felt like no other dealership! The lot was buzzing, the showroom was full of customers, and the employees were all having fun! Almost as if you were amongst good friends! We walked around a bit, looked at some vehicles, and then came across a really nice cafe, right inside the showroom! It was so cool with food, drinks, and lots of seating. Then adjacent to that was a retail store in store, that sold accessories, apparel, and all kinds of fun stuff branded with the Jeep name. This place was definitely designed to enhance the overall consumer experience. The rest was gravy! We worked a deal together, and it was great! Lucy was very knowledgable about the Jeep brand, and made it very accessible to think you could walk right out with a new Jeep. She made the whole thing fun and made me feel so good about the purchase. She was genuinely happy for ME. It was refreshing to get that type of treatment rather than just being a business transaction or commission. She has since called a couple of times to check in on me to see how my new Jeep was doing! The whole team was super nice! Dean talked values of trades and helped to get me to a comfortable number for mine. Natilly worked through the finance deal with us and she and my wife were as if they were old friends. She explained every little detail slowly and clearly, and made it very painless. Every single employee I came in contact with told me how amazing it was to be a part of the Central Family, and they all could not say enough kind things about Peter Cantanese (owner) and how wonderful he treated them. This is the 2nd Wrangler I have purchased from Central, and I am a return customer for life! Thanks for the experience! BTW, I love my friggin' new Jeep!

JohnL

Aug 14, 2014

My salesman Fred was extremely helpful in getting me the car I wanted. He was extremely informative and helped me through the buying process immensely. I love my 2014 Jeep Patriot and would absolutely recommend this dealership to anyone looking to buy both new and used cars.

JRA26

Aug 8, 2014

My wife and I went into Central on Monday August 4th looking for a new Jeep, but we were not sure what we wanted. Michael Pappano a sales person at Central introduced himself and was not your typical car sales person (the ones that are on your back and pushing anything and everything to make a sale) he was very nice and asked my wife and I what we were looking for and said he would do his best to help. In the end the great customer service, the non-pushiness and of course my wife and I loving the 2014 Jeep Cherokee really made our minds up. Even after the sale Mike was very helpful and so was the finance department person Natalie. In the end they met all of our needs and even though you can buy a Jeep anywhere Mike at Central really knows that great customer service is what a customer wants.

Paul C.

Aug 7, 2014

Seeing Central Jeep owner Peter Catanese's commercial on TV recently where he states, "We Make it Fun," I remembered I meant to post a review ... because at Central they really do make purchasing a car a pretty painless experience. I had started looking for a new Jeep last April (2014), and found dealers that either presented the sticker price set in stone, or tried to strong arm me into signing their "great deal" immediately. My first day out to look, a sales manager at one dealership wanted me to sign instantly, and when I said no, he said, "No?!? No is a very dangerous word ... you may never get a deal like this again." It felt like I was talking to a Bond villain. My brother suggested going to Central where he had good luckand it was great. They had what I wanted (a 2014 Patriot in Mineral Grey Metallic) and the sales person Lucy Tovar was great: knowledgeable about the cars, really friendly and great to do business with. She offered me the car at a great price (and from what I'd already encountered, I knew it was a good deal) and so there was no need for haggling on my part. The day I picked up the car, Peter C. came out and talked and joked with us for awhile and then Lucy went over the operation of the vehicle with me, set up the Uconnect system with my phone (for calls and music and didn't even laugh at me when Barry Gibb was the first artist that came up on my playlist). I had had my last Cherokee for 14 years, so Lucy made sure I knew the Patriot inside out before I left. Lucy also touched base with me a few times after the purchase to make sure everything was going smoothly with the car. As an added bonus, Central also has the unique Jeep Grille, where you can get made to order meals while you're visiting the dealership. Good treatment, and a cool environment to hang out inCentral really did "Make it Fun."

Skip

Aug 7, 2014

I had a very good experience buying a car. The salesman was knowlegable and extremenly helpful. We ran into problems that were not related to the dealership. and the salesman patiently and proactively helped us through those challenges. Excellent experience.

MaryGordo

Aug 4, 2014

My salesman Kevin and the finance girl Natalie were great, Everything was ready as promised, the whole experience was seamless and positive. No pressure, just results.

KarenMN

Aug 2, 2014

I was extremely happy with my experience at Central Jeep, Norwood, MA. I purchased a 2014 Grand Jeep Cherokee Limited from Fred Ford, Sales Consultant. Fred was very patient with me from the test drive of the Grand Jeep Cherokee, negotiating a fair sales price, to the delivery of my vehicle. The reason I purchased this car is because Fred was not your typical pushy salesman. He was very informative of my vehicle, he listened to my "wish list" , and spent a lot of time upon delivery of the vehicle helping me with iPhone set-up, car seat settings, etc.. The Central Jeep team was very helpful throughout this entire process - Fred Ford, Sales Consultant; Tom Eysie' GM, Dennis Cronan, Sales Manager; Tom Lombardi, Business Manager; and Eddie Albert, Service and Parts. Just to let you know I am a first time car owner from this dealership.

Carrie

Jul 31, 2014

I was more than surprised when I had a great experience buying my new 2014 Jeep Cherokee Limited. It,s been a long time since I bought new. My salesman Mark W. Was able to find exactly what I wanted, was very knowledgeable about all the bells and whistles, and gave me all the attention I needed as I was making my decision . Everyone at the dealership was great to work with, and was able to work around my schedule. I am really enjoying my new jeep and would highly recommend Purchasing your next new vehicle at Central Jeep of Norwood!

LisaP

Jul 31, 2014

Enjoyed dealing with Mark Weisman. He was very nice and right to the point.

Kris

Jul 30, 2014

Plenty of inventory to choose from. Our sales person went through all available incentives and updated rebates. Facilities were great and welcoming. There was only one DOWNSIDE to our buying experience. We made an apt with our salesman to come in at 10:00am the next day to sign all papers, and when we showed up he asked, "oh hi, when are you coming to pick up your new car?' and it was not a joke. Other than that everything went well.

MarshC

Jul 30, 2014

Sales Consultant Winston Kelly was extremely helpful and willing to meet and accomodate the car requirements that I requested as opposed to being a pushy salesman that was try to sell/push off a car to me. Courteous, friendly and with a smile and a great deal, I would not hesitate to purchase again at Central Chrysler Jeep Dodge of Norwood.

Craft Chris

Jul 24, 2014

I traded in two vehicles and found the sales department to be very fair and honest. My salesman Tony was very helpful and the sales manager Dean gave me honest numbers the first time.

RickC

Jul 22, 2014

Fred Ford my salesperson, and the rest of the support staff where attentive and extremely helpful during my purchase of a new Jeep. It's a pleasure to find a dealership that really understand's that the customer comes first. I would sincerly suggest Central Jeep and its affiliate dealerships your first choice in your car buying experience. The Jeep Grill is the best!!!!!!!!!!!!!!!!

Jacqueline McManus

Jul 19, 2014

My new car was even delivered to my home because I had surgery and couldn't drive the day it was registered

Ram Fan

Jul 16, 2014

Mark W. and the whole Central team were fantastic through the whole process. They took the time to answer the questions that we had and worked with us to help us get the new truck that we were looking for. Going above and beyond, and fixing an issue that we were not aware of after the paperwork was signed will bring us back the next time we are looking for a new car/truck.

BrittP

Jul 15, 2014

I was a bit nervous about leasing my first car and was unsure as to which one I wanted. Mike Pappano was happy to let me test drive many different cars and offered honest feedback about each one. He was so genuine and knowledgeable and truly wanted me to be excited about the car I chose. He helped me to arrive at a very fair price for an incredible price! I would recommend Mike to all of my friends and family, especially to those who might be a little nervous about the experience!

Dave C

Jul 15, 2014

It was nice to have a salesmen that was professional, but not too aggressive. Mark Weisman was great getting me into the Dodge Ram I wanted, and getting me the payment I was comfortable with. He worked with his finance department to get me approved through Chrysler Finance, in spite of my less than average credit due to a recent divorce. Thank you Mark and the team at Central for the best possible experience purchasing a new vehicle.

Jack & Karen S

Jul 13, 2014

Our experience there was great. Mark Weisman made us feel welcomed and no pressure to make a purchase. Mark is very knowledgeable and was able to make a deal happen. We were able to bring a new vehicle home the same day. 5 stars go out to Mark. Thanks to all at Central CJDR Auto Team. I also like the idea of the food grille inside the dealership!

Matt S

Jul 7, 2014

My Salesman Mike Pappano really did an amazing job accommodating me on my purchase of a new grand cherokee. I walked into the dealership already knowing what i wanted and mike was able to get me through the rest of the process in the easiest way possible. The whole team at Central really worked hard to get me out on the road with my new car as soon as they could and have continued to assist me with any questions or concerns i might have with the car in the future. I love my new car and can't thank you enough mike and central Jeep.

SMS

Jul 7, 2014

I stopped at the dealership at around 8pm (an hour before closing) to shop around and met Mark Weisman who greeted me on the lot. I knew it was late, but Mark took the time to show me around and genuinely cared about getting me into a car that met all my criteria. When I was ready to purchase the next day he came in on his day off to meet me. This was my first car shopping experience and I had heard nightmares about the process, but I didn't experience anything of that nature. I have already referred Mark to friends because he got me the right car at the right price and was extremely helpful throughout the whole process. I would be happy to work with Mark again in a few years when my lease is up.

John C

Jun 28, 2014

This was my second Jeep dealer I visited. The first one was awful. Sales person was cold, acted like I was a bother to him. Knew nothing about the Wrangler. He didn't even ask for my name. So much for traveling to Framingham. When I got out of my car at Central, I saw a salesman tending to a golf cart. I asked him if I could get a ride in it but it wasn't charged. He then approached me, asked for my name, made a quick joke to each other and then the rest was history. I immediately felt comfortable, he sat me down and we began discussing why I was here. It was like I was talking to an old friend of mine. Mr. Weisman is a true professional. I felt no pressure. We looked at a few Wranglers and he was very knowledgable of all of them. I've purchased a dozen cars in my life and this by far was the best experience. All the sales people seemed great, but you can't go wrong with Mr. Weisman. Also, my kids loved him too! The dealer also has a cafe in it which is very handy. I would also like to say Tom Lombardi, the business manager, is amazing too. Trust me, you will not go wrong when going to this dealership. Sure you can go to other dealers like I did, but in the end stop by Central and you will experience the pinnacle of professionalism like I did.

thecynicalone2003

Jun 27, 2014

So if you're thinking about purchasing a vehicle here... be warned!I just walked out without the purchase that I was there to sign for. I spoke with finance and sales via email and telephone for over a week. Explained that I wanted to get as much of the legwork done ahead of time so I didn't have to spend hours in the dealership or make multiple trips. Joseph West assured me that I could come in, sign, register the vehicle and drive away. I said, are you sure? I'm getting dropped off and won't have a way home if that's not the case so just let me know... Guess what?????So I get there - sent the credit app, proof of income, insurance company info, everything ahead of time. He told me I would literally come in to sign and drive. I sit across from Jamal and I'm told that my insurance company is closed so I'd have to wait until Monday to get the vehicle. I specifically ASKED ahead of time about this...and was told it would be all set. Jamal says, "let me see what I can do." Walks away for a little while and comes back with paperwork asking me to sign here and here to get started. I picked up the pen and said so what's happening with the insurance... he then tells me that it will still be MONDAY and there's nothing they can do. He tried to be a snake and get me to sign BEFORE telling me that I still couldn't drive today. UNREAL! What a sleazy salesperson move to pull!! Just because I'm a woman, doesn't mean I'm a moron. I pushed the papers back at him and walked out to stand on Route 1 in Norwood for an hour waiting for a ride from someone I had to make leave work to come and get me!Then multiple people come out to try to talk me back into the dealership, including Joseph who had the nerve to tell me, "well if you had an insurance company like progressive or metlife, we would have been able to do it today because they're open 24 hours a day." Imagine??? How about checking on that information before telling me to get DROPPED OFF!!!!!!!! I sent him my insurance company name, telephone number, fax number and policy number ahead of time for specifically this reason....and then emailed earlier today to remind him that I was getting dropped off and making sure there was no issue with me driving away with the car. Do yourself a favor... stay away... .sleazy sales people that really just want to get you to sign on the dotted line. They couldn't pay ME to take a car from them now! I'll bring my business to their biggest competitor instead. Funny... I was sending my brother there this week too b/c he also is trying to buy a car. Too bad Central... not from this family!

anthony

Jun 26, 2014

ZENIA WAS AN EXCELLENT SALESMAN VERY FRIENDLY NOWS A LOT ABOUT THE VEHICLE'S IN THAT DEALERSHIP TAKE IT FROM ME I'M A CAR GUY AND YOU CANT GO WRONG WITH HER ON YOUR SIDE.AND ALSO THE FINANCIAL OFFICER THERE HER NAME IS NATHALIE EXCELLENT people to deal with

Donna

Jun 26, 2014

Zenia, my salesperson was the best salesperson I have ever dealt with. She had a wealth of knowledge about the Jeep that I was test driving. After answering all my questions, I decided to make the purchase.

Joe Eid

Jun 23, 2014

Just bought 2014 Grand Cherokee, Mark was knowledgable and professional. Mark and Dennis made the whole process very easy and painless, I can't wait to purchase my next car from Central. Thank you guys again

Joe

Jun 20, 2014

Overall a great and easy buying a grand cherokee from Jeep Central. Mark and Dennis were wonderful and couldn't of asked for a better shopping experience. I recommend Jeep central to anyone interested in purchasing a Jeep. Thank you Joe Eid

Stephanie

Jun 16, 2014

We have found our forever car dealership! Literally, our sales person Mike Pappano opened the door for us as we entered and from the moment we shared what we were looking for to when we purchased our car...the experience was wonderful. Central Jeep is a great company filled with a great team who yes, treat their customers as if they were the best to serve as well! After a long weekend of car shopping to replace our Honda Pilot, we finished our search at Central Jeep and saved the best for last. There was no hard sell or arm twisting. Mike Pappano asked the right questions which helped to steer us in the right direction for which vehicle would suit our needs. We purchased a Cherokee Latitude and LOVE IT! We look forward to calling on Mike and the Central Jeep team for our next car purchase within the year.

Julie

Jun 12, 2014

Could not be happier with my experience at Central Chrysler. My salesman Mark Weisman was Excellent!!!!!

phughes32

Jun 12, 2014

Central Jeep is an awesome spot to get a new vehicle. The sales staff I dealt with (Jeremy and Nick) were both accommodating and worked with me to get the best deal. I was happy with what they gave me for my trade and extremely happy with my new vehicle. After describing what I was looking for in a new vehicle, Nick knew exactly what to show and it was love at first sight.

Courtney Trupiano

Jun 10, 2014

Fred Ford was very helpful right from the beginning. He wanted to put me in a Jeep Unlimited that I wanted and helped me find the perfect one. The rest of the Central team were great as well. I couldn't be happier with my buying experience and purchase.

Jose Burgos

Jun 8, 2014

I recently purchased a 2013 Dodge Dart from this dealership and Mark was a really big help. Mark was one of the best salesman I ever worked with. He knew exactly what I was looking for and worked with my price range. The customer service Mark had wasn't like any other regular sales man he actually wanted to know your story not just sell you a car. I might add I came in with my 3 year old daughter she can be a hand full and he did not mind he's actually good with kids. Overall the customer service at this dealership is off the charts everyone there makes your feel at home.

jose burgos

Jun 7, 2014

I recently purchesed a 2013 dodge dart from this dealership and it was the best experience of my life. Mark really nailed what I was looking for right off the bat and he really understood what I was looking for. He wasnt like any other sales man that I worked with in the past he really worked with me and my numbers that I was trying to maintain. And also great with children

John B

Jun 3, 2014

I had been shopping for a Grand Cherokee Overland for 6 months and looked at various dealerships, driven the Grand Cherokee a number of times but was not impressed with the sales staff. I walked into Central Jeep and met Mark and he was very helpful and informative not only about the features of the Grand Cherokee but about cars in general. He has been in the business for a number of years and he was not the typical sales person. He was low key, extremely knowledgeable about cars and loves his job. It was important for me to get a good trade in value on my Honda Pilot and I wasn't disappointed with the final numbers. Since purchasing my Overland Grand Cherokee Diesel, I have been very pleased with the performance, the Uconnect system, navigation system, the interior is plush and comfortable and overall the diesel engine is quiet and has good acceleration. I have been averaging 25 mpg and after 4500 miles no complaints. If you want good service from a salesman who cares, than give Mark a call.

GrandCherokeeThereIsNoOther

Jun 2, 2014

In 2012 Bob sold me a Jeep Grand Cherokee, it was a great SUV. That's right, WAS. It was totaled in an accident, no one was hurt. So I went back to Bob for another Jeep Grand Cherokee. The fact that I went back says it all. If I hadn't been happy the first time I certainly wouldn't have gone back. I'm hoping this one last longer ;-)

Jeep fan

Jun 1, 2014

Everyone I worked with at Central Jeep was great. It was easy, painless and I got the best deal on my lease from them. They were not pushy at all and I was able to get the car that I wanted. Jaime, the internet sales person, was wonderful

PH

May 31, 2014

I walked into Central Chrysler after discovering how ample their inventory of the car I sought was. It may sound trivial or even obvious, but finding that a dealer has a variety of colors and models of the car you seek is harder than one might think. At Central I met Mark Weisman, whose vast experience and calm were a perfect complement to my interest in the car. He was informative and encouraging without dominating my experience of the showroom or overly orchestrating it. After I decided to buy I came to appreciate the efficiencies and comforts of this dealership--the presence of a terrific cafe/restaurant right in the middle of the dealership, and the conviviality of the whole staff. In a classy gesture one of the managers made sure that my lunch was free, and in general the buying process was facilitated with grace. It particularly impressed me that I was given a tour of the garage area and even introduced to a mechanic and the head of the parts department. The place felt cohesive, whole, unified. If I hadn't studied the competition--spoken to a gaggle of salespeople at other Chrysler dealers locally and even driven to dealers who claimed to have cars that they didn't have--I wouldn't be so effusive about Mark Weisman and the team at Central.

Selene Goes

May 31, 2014

I bought a new Jeep and it was a good experience. I bought it on a Saturday and it was ready to pick up the following Friday. This is the third Jeep that I have bought at Central Chrysler and each experience has been good. I would send my friends and family there and I would return to Central Chrysler free next time I am buying a new vehicle .

Marcia & Alex Thomas

May 30, 2014

I cant say enough about my experience at central dodge : jeep.. i went back to them because i liked the experience the first time!! the atmosphere is fun, the salesman/woman, were awesum. i look forward to 2016 when i go back! i hope Zania is still there!!!

EW

May 29, 2014

Thanks to my recent experience with Mark Weisman, I can say with confidence this is the go to dealership for me. I can't say enough about Mark's professionalism and commitment to providing great service. He really made the process of purchasing my new Jeep an enjoyable one, which I have communicated to everyone I know who is considering purchasing a Jeep.

"John Doe"

May 20, 2014

Thank you Mark for a pleasant experience purchasing our Wrangler Unlimited. He has a jovial and professional personality. He is experienced and helpful. It was great experience. I highly recommend this dealership to any who are looking for a good deal. They should promote him to General Manager.

Joanne

May 16, 2014

I want to thank Mark Weisman for his superb assistance during the process of buying my new Jeep Patriot, which I love! Since I walked in the door knowing what I wanted, Mark didn't have to do much persuasion, but was very helpful in guiding me to the best fit for me. And his warm and friendly assistance during the whole process was most appreciated - and he made the whole adventure a very nice experience. And the pizza was great too! Thanks again Mark for all your help and expertise!

Alex

May 15, 2014

Sales team here isn't bad but the service department is horrible. I bought a 2014 Jeep Grand Cherokee Diesel at the end of April and after 340 miles it had 2 junk CV shafts and an oil leak. I brought it in to be fixed and they ended up having it for a week. Anytime I called for an update on repairs no one really knew what was going on with it. Once I picked it up and got home I crawled under it to see if they did a good job cleaning up after they finished the repairs and noticed there was grease all over the place and hardware missing. The price was a little less than other dealerships but not worth it because the customer service and service department are terrible. WHATEVER YOU DO, DO NOT BRING YOUR VEHICLE HERE FOR SERVICE NOR WOULD I RECOMMEND DOING BUSINESS WITH THEM.

Bill D.

May 14, 2014

Zenia helped us through the final process and she and all those at Central could not have been more helpful. She introduced us to the opportunity available as our Jeep Liberty was coming up on end of lease and we ended up leasing another Jeep through Central (our 5th car with Central).

Marty Aikens

May 13, 2014

I had Zeina for the second time a nd I went just like clock work. It was a pleasure working with her I got a super car for a super price. It I a pleasure working with the staff also.

Nancy

May 12, 2014

Had a great experience shopping for and buying my new Jeep. Kevin was great and was able to meet all my criteria, even down to my custom wheels. The Just For Jeeps shop was great too. Thanks to Kevin and Peter!

Samantha

May 12, 2014

It was my first time at Central, but my third dealership I visited! The staff made sure I got the best deal possible and kept working with me till I was happy with the outcome. They were more than accommodating and also very welcoming. It was nice to see a work environment that was apparent that all employees valued their jobs! Go see Tony and Nick!

Andrew B

May 4, 2014

My car buying experience with Tony Okoh was impeccable. The whole staff was very friendly and extremely helpful. Tony was very knowledgeable and made the whole process easy. The dealership was clean and had quite the inventory. I look forward to me next car buying adventure with them.

Mel

May 3, 2014

Kevin was very helpful in finding a Jeep for both me and my wife. He was pleasant, curtious and could answer all of our questions and concerns. He handled everything in an efficient and timely mannor. They did everything from buying to financing to getting our cars registered. Before we knew we were on the road. Thank you Kevin and all the staff at Central, Melvin Luce

Miss Helen

May 1, 2014

After searching online for over a month I found my perfect Used Wrangler Unlimited, 4-door Jeep in my most desired color. Though a long trek from the North Shore, it was worth it. Aside from a little controversy regarding the proper use of the 4WDL, everything else went fine. I do attribute the overall pleasant and efficient experience to Reginald, my salesman. Just came back from a hard 3000+ mi drive and the Jeep performed fabulously.

Bob S

Apr 30, 2014

Great Sales team at a clean dealership, the paperwook took a while to register without needing a loan...

Brian

Apr 30, 2014

Kevin Schuster was friendly and helpful throughout the trade-in and new car purchase process, he listened carefully to our needs and provided patient, courteous and informative service. Thank you Kevin!

wiregirl

Apr 30, 2014

tony took the stress out of buying a new jeep and made pleasurable

Kathy

Apr 28, 2014

My salesman was Mark Weisman and he was just fantastic! One of my best car buying experiences. He was very helpful, extremely knowledgeable and a pleasure to work with.

Rob

Apr 28, 2014

Large inventory, comfortable showroom complete with Cafe, and a great salesperson names Reggie W.

New Car Every Year

Apr 27, 2014

If you want to buy something ask for James. He knows how to get things done. He's experienced. He's honest. He's smart.

Kathy G

Apr 26, 2014

My experience at Central was a very positive one, in large part thanks to my salesperson, Mike Pappano. From the first time I stopped in to look at the Grand Cherokee, I felt that Mike was there to help, not to sell. He answered my questions, put no pressure on me, and took a big chunk of time out of his day to take me on a test drive and review the car with me in great detail. Although I visited other dealers and looked at other comparable models that day, I was impressed enough to come back the following day and start the negotiation process. Mike was respectful and helpful throughout. I am very pleased with my purchase. Picking up my new vehicle went very smoothly and Mike even followed up with me a couple of days later to make sure I was happy and see if I had any questions. I did, and he got back to me within minutes with an answer! You don't find that kind of service in a lot of places. I'm grateful to Mike and look forward to doing business with Central in the future.

Walther_K

Apr 26, 2014

Bob Foote was my salesman and if you are lucky enough to get a chance to work with him, you may walk away with a great deal on a new/used car.

Alex

Apr 25, 2014

Very easy to work with and great customer service.

FXWEST

Apr 25, 2014

Tony Okah was great, straight forward and delivered as promised. Would recommend him to family and friends.

New cherokee driver

Apr 23, 2014

Corey Cignarella opened the door for us and got us into a new jeep by the end of the week, hunting down one that had the special features we wanted and then going to pick it up. He was enthusiastic and very easy to work with. Great experience! Thank you.

cbraren

Apr 22, 2014

I bought a car here years ago and had similarly bad experience. I thought I would give them another chance because I lived close by AND they had the car that I wanted (which was not a common car).The sales guy was decent enough, but then the managers did their usual BS of playing the good sales guys/bad sales guys and repeatedly haggling over little crap. Then when I went to finance office to do the final paperwork he tried to charge me for an item that sales agreed to throw in. I was literally walking out the door before he got it clarified with sales.The service is horrible. I went in for normal service and when I got my car back (really later in the day) there was black grease all over the passenger seat really? How do you not see it. Then they wanted to charge me $75 to replace wiper blades (on a car less them 6 months, the original blades were junk). I told them that top automobiles dont even charge that.Needless to say, I will never buy another car there and recommend all to stay away.

Danielle

Apr 20, 2014

I recently purchased a 2014 Jeep Wrangler at this location. As a young female, I am generally wary of being taken advantage of during the car buying process. However, my experience in this case was very positive. Mike Pappano was the salesman who I dealt with. Mike answered my questions and was very patient during the entire process. I never felt pressured and walked out the door with exactly what I was looking for. Overall, this was a great experience and I would recommend this location and Mike specifically to others.

Judy 2014 Jeep Cherokee

Apr 20, 2014

My sales consultant was Mark Weisman at Central he made my buying experience non-stressful. He was very friendly and helpful. I enjoyed my experience at Central. Everyone worked together as a team to get the job done. Thank You. Great experience.

Diane

Apr 18, 2014

When we finally decided it was time for a new car we went to Central Chrysler Jeep to look around. We were uncertain what type of car we wanted or how much we wanted to spend. Salesman Mike Pappano was great. He was very knowledgeable and extremely helpful. Mike worked hard to get us the best deal possible and helped us pick a car that we love! The entire staff at Central was great. I would recommend Central Chrysler Jeep and salesman Mike Pappano in particular to anyone looking to purchase a car.

Maryellen Deraney

Apr 18, 2014

Our sale person Lucy Tovar gave my husband and I the most professional service we have ever received in purchasing a car . We never felt any pressure from her . She was very knowledgable about the the car and how it operates . It was great that we were able to get our plates and sticker at the dealership without all that running around . There was a waiting period fie everything but received lunch while we waited. We love our new car !!!!! That u Lucy !

The Goguen's

Apr 18, 2014

Our overall experience was good and our salesperson Jamaal made it easy. There was no pressure and all our questions answered. Everyone we came in contact with during our process was nothing but professional. Thank you.

Kevin

Apr 17, 2014

Lucy the salesperson was professional and knowledgable, the staff was great no pressure. Overall a great experience.

Satisfied customer

Apr 16, 2014

We were looking for a used Jeep Wrangler and ended up buying a new one. Our sales rep Cleomar was great in following through and helping us get the best deal. We had a great overall experience in buying our new car and would recommend Central Jeep and Cleomar to everyone.

Tania

Apr 16, 2014

Zenia was great to work with! She was very thorough in explaining all the new things the 2014 jeep Laredo had to offer. Tom was great as well. If you are looking for a new jeep go see Zenia!

DGKG

Apr 15, 2014

My wife and I purchased a new 2014 Wrangler unlimited from Bob Foote. Overall the experience was amazing. We were very specific as to what options we wanted and they were able to meet these demands and also provide us with a good deal on a soft top as well. We look forward to working with them in the future.

Kevin

Apr 13, 2014

The staff from top to bottom were 1st class folks. The salesman Mark, the closing manager, finance manager and front desk were all on top of things. I was not upset that there was a bit of waiting time for finance. I was impressed, however, that the finance manager disclosed everything without me having to ask. Delivery went smooth.

Dave

Apr 12, 2014

Overall a great place to buy a car as far as buying cars go. Zenia was helpful and friendly. Would recommend to others looking to purchase.

Maureen Frangioso

Apr 7, 2014

I would like to take this opportunity to thank Zenia for her expertise and stellar performance in helping us purchase our new vehicle. She was so caring and resourceful in everything... She is so passionate at what she does and made it very pleasurable for us. I would highly recommend Zenia to all my family and friends when they are in the market to purchase a car. I have the highest regard for Zenia and I needed to pass this information along to all of you... Thank you again for the outstanding service from Zenia and what a great asset she is to Central Jeep in Norwood, MA. I also noticed what a great team player she is to all her colleagues. When it is time for me to purchase a new vehicle, I would go right back to Zenia... Best Regards to you all, Maureen Frangioso

Jordan

Apr 2, 2014

This dealership was awesome to work with. Zenia was awesome and made the car buying process so easy. We were dealing with other dealerships and decided to buy our car from Zenia because she actually cared about us and wanted to help us out. She really went above and beyond to exceed our expectations.

Mike O

Mar 29, 2014

After doing extensive research and comparison shopping for a 2013 Durango, I worked with Joe West via email. As I live 75 miles away, we agreed on a price and I came in. He introduced me to Zenia and she took it the rest of the way. She is very nice, and easy to work with, even my 6 year old enjoyed himself... When they provide Chocolate chip cookies and milk it helps! Every thing came together nicely, they washed and detailed the CPO Durango and I drove it home that day. Thanks Central Dodge!

Challenger R/T

Mar 6, 2014

I recently purchased a brand new Challenger R/T from Central and I have to tell you I couldn't be happier. I was in contact with Jamie the Internet Manager about the purchase of my new car, and with in a few days we agreed on a price I was very happy with. I went in to the dealership on a Saturday afternoon to see the car and complete the paperwork. I was greeted by Lucy. Jamie came out and introduced herself which I thought was very nice. Lucy got a plate and went for a test drive. Lucy answered all my questions and was very knowledgeable. When we came back, the sales manager had the paperwork ready and I was off to see Natalie in finance. Natalie was also fantastic, explaining all of the finance options. The whole process from the second I walked in the front door to the second we left took only about an hour! I picked up the car 2 days later. The plates were on it, sticker was done, full tank of gas, spotless and there was Lucy handing me my keys. I have nothing but the best to say about Jamie, Lucy and Natalie, My dealing with Central was flawless. This is my second brand new vehicle from Central in 3 months, the other being a Jeep Wrangler Unlimited Sahara.

2014 Willys Jeep Owner

Mar 2, 2014

Sal my salesman, Tom the GSM and the whole Central staff helped put me in the Jeep I wanted. They bent over backwards to my picky needs and found me the Vehicle I wanted. Much Thanks to the whole staff for a painless Jeep buying experience.

Kevin loves Jeeps

Mar 2, 2014

They helped me locate my dream Jeep, 2014 Willy's edition at a fair price and excellent service.

Dave S.

Feb 26, 2014

Had the best car buying experience of my life courtesy of salesman Mike Pappano and the rest of the Central Jeep Team. Mike bent over backwards to satisfy my needs and delivered on all his promises. Mike's non pushy sales approach was a welcome change to what I have come to expect when purchasing an automobile. What Mike lacks in experience he makes up for it with honesty and hard work. I cannot speak more highly of my experience with Mike and recommend him to anyone looking to purchase a vehicle.

Dave Sal

Feb 26, 2014

Had the most pleasant, stress free, straightforward car buying experience curtesy of salesman Mike Pappano and the entire Central Jeep Team. Mike repeatedly bent over backwards to accomodate my most trivial requests and really went the extra mile when it came to customer satisfaction. I could not be happier with my new Wrangler and whole purchasing process.

KO'Connell

Jan 23, 2014

My husband and I just purchased our first car together and had a great experience. I was very nervous about going and being pushed around, however I was pleasantly surprised. The dealership was willing to work with us and figure out the best route for our finances and needs. Our saleswoman Zenia was so great! Zenia helped us find the PERFECT jeep!!!! It had everything we wanted and more! She was fun and outgoing so it made the process of trading our old car in and buying a new one easy. Even when the car was mine, she took the time to sit and explain everything about the car to me. She even helped me set up my bluetooth! :) We discussed our finances with Tom and he also did a great job making us feel at ease. My husband and I know we got a fabulous car for the money and would absolutely go back there again to purchase a car. Everyone should go there when looking for a car, you will be so happy you did!

ecarr

Jan 7, 2014

I came in looking for a pre-owned Wrangler within a definite price range and mileage range. I was quite clear about this to the salesperson I was working with. I asked to test drive a pre-owned Wrangler and the salesperson brought out a new Wrangler. After the test drive, I reiterated my desire for a pre-owned car and the salesman took me inside and started to 'build your new jeep' on the computer (he was not familiar with their system and I found myself jumping in to help him speed the process along). I was very frustrated at this point and decided to take my business to another dealership. As a customer, I just want to be listened to!!

dognil

Dec 23, 2013

I was buying a chrysler minivan in that dealership and it wasn't good experience. Firstly the guy who I working with couldn't tell me anything about vehicle features. He just kept silence and said yes or no for my questions. I didn't notice he wanted to sell me something. Only reason why I bought that vehicle that chrysler had a real good finance offer and I just didn't want to look for another dealer and do the job I already done with them. When I paid for vehicle and came for it I realized that my manager is sick. There nothing abnormal, everybody can be sick, so I just asked them to give me another guy. They say, "yes, no problem", and then ... nothing. I was waiting about an hour, and then told them I'm going to leave. After that they invited me to sign final papers. Then they sent another guy to mount licence plates on the car. He was doing that during another 30 minutes, he must know how to do that SO long. And then he came back and told that they didn't do the state inspection and now is 7:01pm so it is to late, and I need to go back tomorrow. I said "ok" and drove away. Next day my wife drove to dealership and got inspection ticket. And after that she drove home and decided to put floor mats into the floor. But there were not floor mats! Those guys just forgot to give me them! And there also were not wireless headphones which suppose to be there! So I called to dealership and must went back for mats and headphones. And next day I realized there should be rechargeable flashlight in the vehicle but it was missed as well. I called them again, and guess what??!! they forgot about that flashlight. So freaking 3 times I had to went back to them to got everything which supposed to be in that car!I'm not going to go in any Central dealership, ever! And I would not recommend anybody to buy car from them, unless you have a whole bunch of free time for driving to them who knows how many times!

Dissatisfied13

Nov 17, 2013

I would recommend this dealership on Tony Okoh's merits alone. He was very friendly and wanted to sell me a car, and be sure it was the car I wanted. Tony had answers to all of my questions and treated me with a great deal of respect, which, as a woman, I appreciate. Tony was fabulous!!Then there's Mr. Lombardi. It was clear to me that he didn't want to sell this vehicle to ME (the buyer), he wanted to deal with my husband. This was evidenced by the fact that he slid everything (the booklet, the keys, etc) to HIM and not to me. (My husband slid them across the desk to me.) I purchased the PursuitTrack protection, and Mr. Lombardi asked my husband if I was "going to have the car a great deal", to which my husband replied, "IT'S HER CAR." Then, and only then, did he ask ME where he could contact me to have this protection installed. I was singularly unimpressed with his treatment and quite honestly was relieved to get out of his office.Fortunately for me, my last contact with this dealership was Tony. I thanked him for his time and his help, AND his respect. And I do have the car I wanted. THANK YOU TONY OKOH!!

ctmitchell5

Sep 2, 2013

I did not have a good experience buying my 2005 Jeep Grand Cherokee from this dealership due to inattentive service and rudeness when problems with the car surfaced shortly after purchase. So I generally avoided this dealership. But I've recently moved to a town nearby where the location is particularly convenient, so I decided to give it another try. Oh boy was that my mistake. The customer service rep tried very hard, but it was clear that he hadn't been given adequate training, nor could he command the resources internally to make anything happen. My biggest complaint is that in addition to just not addressing several requests I left on the instructions sheet, there were several things they did do where they utterly failed. One example: I asked for a backup key, as I had lost my spare. They cut me a spare, charged me $280 for it, and then when I put it in the ignition, it just flat out didn't work and wouldn't turn. They attributed that to a "poor cut" and would need to keep me several hours to "redo" it. I didn't have the time so simply wanted a credit refunding a key that DIDN'T WORK and they made that time-consuming, generally painful even though it was their fault, and the cashier was rude and terribly unhelpful. Moreover, they took valuables out of my car without asking me to do so to put in their safe (apparently to safeguard from their own employees) and when I arrived on a Friday at 4.30pm was told I couldn't get access until the manager came back during the day Monday. I have a job, and had to take more time off just to come reclaim what I assumed I could trust wouldn't be stolen. The issues go on and on: the engine light they said they fixed immediately came back on upon departing the lot, etc etc. Warning: poor work, poor dealership, avoid it if you can.

ragnar369

Jun 16, 2013

I went to this dealership looking for a 2014 Jeep Patriot manufacturer advertised at a set price. With barely a welcome I was told they do not have any in that price range nor are any available generally. I was not shown any new vehicles. I did take a test drive for a used car. My car was driven without permission as appraisal. Without discussing any cars I was first asked to complete a credit application. The focus was on getting me to leave with a new car and as soon as I stated that I would not make an impulse buy, nor drive off with a new car today I was dismissed. I was not offered a business card nor even a handshake. The whole attitude was not enthusiastic, welcoming or even willing to make an effort with me. As I was in dealership the Jeep website stated this dealership had 17 models of what I was looking for, another local dealer had 39. I was not offered to see even one. I would not recommend this dealership.

Bbmarsh

May 21, 2013

I was on the auto mile looking at SUV's, we drove into Central and looked at a 2012 Town & Country, I had not planned to buy a minivan, but it had more interior room for our four teenagers. We looked at it the saleswoman came out, we took it for a test drive. No prices on the vehicle, we had to go inside for pricing. Should have been a red flag. After a lot of "what can we do to get you in this vehicle today?" We left to think about it. I checked Edmunds, Kelley blue book, prices and reviews on the vehicle. The following week we went back in, dreading the whole car buying experience, but prepared to negotiate. We came to a price, left a deposit, signed the paperwork because my husband couldn't come back the next to pick it up with me. I was happy with the deal I made. Later that night, a friend asked to see a photo, I went on the website and was shocked to see the Internet price was $2500 less than the price I was given in the showroom. $1000 less than the agreed price. Should I have checked that, yes probably, but I didn't think about it to be honest. Is that legal? I'm not sure, I thought there were laws about false advertising. I know it's not ethical, it's offensive and its a shady business practice in my opinion. I called the next morning, understandably upset, they " couldn't find" the ad even though I had seen the ad, with the same VIN #, at 2am. Clearly they took it down, immediately. After offering free oil changes for a year, we came to an agreement, they gave me a remote start. I was not happy with the way Central does business, but everything was signed and I needed a vehicle. I did cancel the warranty I was going to buy. Picked it up on Friday, had to bring it back on Monday for a sticker, There was a problem with the seats, I wanted to put the remote start in at the same time so I wouldn't waste another day. Went back on Thursday, 9:30 am, rude, dismissive service rep. Got a loaner with their logo all over it, got a series of phone call because apparently no one knew what was going on. Finally got out of there at 3pm after being chastised for being 11 minutes early, I had told them I had to work at 4.I responded to the survey they sent me, Tom, the customer Service manger told me he'd get back to me, I was waiting to hear back before I posted a review, that was a week ago. I guess I won't be hearing from him. I got a lot of lies, a lot of excuses, I didn't get good customer service. This is why people don't trust car salesmen. Don't trust Central Motors, seriously shady.

jake.woolsey.1

Feb 2, 2013

It was awesome and I love my Jeep Patriot. Everything went very smooth and was done in a timely manner. Everyone was great and made it more of an experiance then just a transaction. My parents are looking at the jeep liberty or Patriot and they live out of town and I told them that they should check them out when they come down to visit.

Black300s

Jan 30, 2013

I had to bring my new Chrysler 300S back 4 times for the exact same reason, the Air Bag Icon kept coming on. Not a huge deal but the manual said to bring it in immediately. After each repair the Icon would remain off for a couple of days then come back on. Finally the fourth time I brought it in they said I would need a part ordered to fix it. This is the part that really irks me, they had my car and I told them that I really wanted it fix prior to the weekend and that I did NOT want to have to drive the minivan all weekend and to please fix it before I had to leave for home (I live an hour away) They never called but said they left a message late Friday afternoon that my car was ready to be picked up. Great I'm 3/4 the way home up Rt 128 in bumper to bumper traffic. I thought I would just bring the rental back on Monday. Monday arrives and I go to pick up my car and they want to charge me $115.00 for the rental of a car I didn't even want to use??? So they waste my time bringing the car back FOUR times for the same reason (never an apology) and then want to charge me for the rental when the service advisor never contacted me directly (he had my work and cell number). It gets better, after I saw the charge from Enterprise Rental I called the Service Manager and after a lengthy explanation he told me he would credit me for the rental.ALL LIP SERVICE... He never followed through, I eventually wrote him a letter to ask why he never credited me and to call me back to discuss. I waited 5 days and HE NEVER CALLED ME BACK. Finally, I called him and he started to change the account of what actually happened...REALLY? You need to lie about $115.00? Next he said "if I gave an extra day of car rental to every person I would go out of business" Yeah, except you had my beautiful new car, the car I wanted for the weekend, and I had your crappy minivan rental. You would think that a dealership that claims they are a FIVE STAR dealership would handle things much more professionally. My guess is the FIVE STAR rating is on a scale of TEN STARS...I like my car so if you like the Chrysler 300, go for it, but do yourself a HUGE favor and steer clear of this dealership and advise anyone you like to do the same.

It's not me, it's you

Dec 11, 2012

I went in to look at the Challenger on a busy weekend day--but who has weekdays free to look for cars? When I got there it took more than 15 minutes to get a salesman. There was no one at the "check in" desk--or rather there were always people there but no one had the inclination to greet. (I understand it was busy; that's a failure of whoever set up the schedule. But it only takes five seconds to say "someone will be with you in a few minutes".) Finally someone got around to saying hi, and I got assigned one of the worst sales people I've had to interact with in a while. He sat me down while he finished up with another customer, then, when I told him I was here to test drive a Challenger, tried to sell me on another car, and finally flat-out refused to let me test drive it. After hemming and hawing he drove me to their auxiliary lot with some other random customer (why?!) and let me sit in one. Oooh. Aaah. Could have done that in the show room. Then he went back and wanted me to put money down to get a test drive. Haha, no. Bye! They do have an on-site cafeteria, which meant I could sit there and eat and think about a polite way to tell him this had been a giant waste of all our times. Joke's on them. I ended up buying a nice AWD R/T Charger--from another dealer. Their loss.

Jamesnotbuyingfromnorwood

Dec 8, 2012

Don't waste your time, went there to buy a new $49,000 truck and let me tell you their sales dept and games are number 1 in scumbag dealerships.

Joel M.

Jul 17, 2012

Bob is a great Salesman. Right from the start he was personable and upfront about everything. If you want a pleasurable buying experience purchase your next vehicle from Bob M. at Central in Norwood MA.

tierneyjeep

Jul 11, 2012

I gave Central Jeep this rating because they deserve it. Did great job of outlining my options in my car search new/used. Were very open and fair with trade in discussions and made things work with the lease payment. When picking up the car Lance spent great amount of time making sure I was aware of all the new features added to the new 2012 wrangler. I would recommend this dealership group to other because of the price, friendliness and the overall experience.

djhill29

Jun 5, 2012

I was expecting a "typical" car buying experience (i.e. the back and forth on price with the sales person checking with the manager that kills half the day), but I did my research and Central was aggressive on their price so it was a painless process.

lmb2

Jun 4, 2012

The experience was great. The sales department worked with me to show me different trucks. Once I found the truck that I wanted they worked very hard to get me the price that I was comfortable with. I would recommend Central Chrysler Jeep Dodge of Norwood.

sandralynchfox

May 29, 2012

I have bought 7 Jeep Grand Cherokees from this dealership since 1993. I have always been treated respectfully & fairly-----would never think of going anywhere else for my Jeeps. Previous models were all the Limited----this time I went way out & got the Overland Summit! Thank you Central for finding me what I wanted ( and then some)-----you are the best!!!!

Robinmonti

May 21, 2012

They worked very hard to get to a price that worked for me. We had a small delay in getting paperwork signed but the whole team worked to make sure we got everything squared away later that same day and everything worked out great.

j.julio

Mar 29, 2012

Visited dealer to view vehicle which was in advertised with the asking price. The salesman confirmed advertised price for car but when an offer was made for the same car, it was increased by $5000.00. When I questioned the manager about the difference in the price I was told that the price advertised in the Internet was not correct even though the salesman had 20 minutes earlier confirmed the lower price. Obviously I walked out.

singhsk

Nov 7, 2011

WE HAVE NEVER BEEN TREATED SO BADLY AND BLATANTLY PROFILED AT ANY BUSINESS EVER BEFORE. That said, we should have looked at the customer ratings here even before we bothered to enter the door. Clearly management does not care what customer feedback is nor whether their sales force is interested in selling cars. We need to buy a 3 row vehicle for our business within he next 2 weeks. We went with 2 small children to look at the new Durango, gave our name and waited for 15 minutes after which we were told it would be 10 more minutes before we could be helped. Fair enough. I left my cell number with the front desk to call me so we could go next door to look at the Acadia at the sister GMC dealership where, by the way, we recieved fantastic service. Needless to say, we never received a call. When we went back on our own an hour later, the front desk claimed they gave my number to a sales associate who, of course never called me. A salesman named Tony Oko (forgive me the spelling as he refused to give me a business card ... AND BLATANTLY PROFILED AT ANY BUSINESS EVER BEFORE. That said, we should have looked at the customer ratings here even before we bothered to enter the door. Clearly management does not care what customer feedback is nor whether their sales force is interested in selling cars. We need to buy a 3 row vehicle for our business within he next 2 weeks. We went with 2 small children to look at the new Durango, gave our name and waited for 15 minutes after which we were told it would be 10 more minutes before we could be helped. Fair enough. I left my cell number with the front desk to call me so we could go next door to look at the Acadia at the sister GMC dealership where, by the way, we recieved fantastic service. Needless to say, we never received a call. When we went back on our own an hour later, the front desk claimed they gave my number to a sales associate who, of course never called me. A salesman named Tony Oko (forgive me the spelling as he refused to give me a business card) jumped in and dragged me, my wife and 2 small children to the back of the lot in 40 degree weather to look at a car, left us there and said he would be back with a key. Needless to say, 15 minutes later when we realized we were abandoned and walked back inside, we found him speaking with another couple!! Clearly we were profiled as not serious. When I asked him for his business card, Tony refused saying that he was with another customer and that taking his card would be "invasion of privacy." We left OUR business card with the front desk and still want to buy an American car from a company that is trying to turn things around. Sad, even if the product may be awesome (we never got a chance to find out), but the people behind it at this dealership appear to have no idea or concern over how to conduct business. We will go elsewhere - that's our privilege as Americans. Still, we left feeling that this dealership profiled us based on appearance and, dare I say, race?

fortitude2k8

Aug 17, 2011

I have purchased a new 2011 Dodge Charger R/T AWD Max and the Forward Collision Warning (FCW) has not been functional since I bought the vehicle. On top of it all my main reason for purchasing this vehicle was specifically for the Forward Collision Warning Alert System. I dropped off my vehicle at Central Motors in Norwood, MA to have it repaired. I dropped if off on 8/15/11 and picked it up on 8/17/2011. I tested the Forward Collision Warning Alert System and it is still not functioning!! This is completely unacceptable after purchasing a nearly $40,000 vehicle!!! I tested the FCW once more at home, and I very, very, slowly inched closer to my garage door until I bumped it and the Forward Collision Warning Alert System DID NOT ALERT ME WHATSOEVER! Now I have a brand new 2011 Dodge Charger R/T AWD Max package, nearly $40,000 with scratches on my front end bumper!!! I will NEVER AGAIN PURCHASE ANOTHER CHRYSLER VEHICLE!! I should have gone and purchased a beautiful Acura TL for nearly the same price, with an outstanding customer service department. They actually employ individuals who are COMPETENT in performing their jobs, unlike the incompetent Service Representative Brandon and the Service Department Shop Foreman, who are completely, and utterly incompetent.The Salesman Joe Haskins assured me before I purchased this vehicle that the FCW would audibly and visually alert me once the front of the vehicle was close enough to another vehicle! Perhaps this is precisely why Chrysler Motors should have not been bailed out by taxpayer dollars, and allowed to FAIL! The free market should have decided the fate of Chrysler, and the end result would have been that no one would want to purchase an unreliable and overpriced Chrysler/Dodge/Jeep vehicles! Perhaps Chrysler LLC CEO Mr. Sergio Marchionne should investigate Central Motors and other dealerships who are going to bankrupt his company.

mycaravan

Jun 24, 2011

we purchased many vehicles from chrysler auto group and it seams like we were treated so badly first on the day we were picking up our grand caravan the salesman couldn't answer any of our question about anything his words to us was he doesn't know anything about chryslers they installed a dvd player and lost the remote to it so they said they would order a new one and call us well the new remote came in they never called us so after 3 months we called and they said they sent it back the right rear lens on the van was scratched they said they were ordering a new one and 4 months late we had to get on them it seamed that we kept calling we even went to the office manager see they passed us around so much because the salesman who sold us the van either quit or was fired the day after we picked up the van the dvd player was installed incorrectly because it's very hard getting a dvd in it also we were told the van had 1 mile on it when we picked it up it actually had 100 miles on it we have made many request as to having someone go over the van so we would understand some of the options on it that we quite don't understand also we were not given the anti theft info that was suppose to come with it we stumbled accross it under the center console which is not accessible we purchased this vehicle in october 2010 and we are very disastified with the treat we got nobody should be treated this way after months we finally got the remote but they had the company mail it directly to our home 5 months later i think we were patient still haven't gotten anyone to go over the van with us and the book is really no help it's mostly for the town and country even though it says grand caravan thank you for allowing me to post my opion

rileymadigan

Apr 22, 2011

I have purchased several cars in my driving career. but have never had a such a wonderful experince as when I purchased my 2008 mercedes C300. My saleman Joe Mclean is a true salesman without being pushy. He has a very good intuition about people and what car will work for them! He was patient and calm, he answered all my questions and eased all my concerns. He spent time with me and eased me thru the process of loan application all the way through to me driving out of the dealership with my new car. I have and will recommened Joe Mclean as a GO To salesman and Central as the Dealership to work with.

jenn_maynard

Apr 20, 2011

I had been thinking about buying a new vehicle for a long time. When I finally decided to take the plunge I went to Central and had an excellent sales experience with Joe McLean. Not only did he have a tremendous amount of knowledge and was very easy to work with, Joe found me a used vehicle that had all the features and more than I wanted for less then what I wanted to spend. Joe and Tom in the business office were friendly and made my car-buying experience smooth and virtually stress free. Most importantly it was clear Joe wanted to get me into a car that I would love, I'm very pleased to say he definitely did. Thank you!

fabplaya

Jan 4, 2011

From the beginning my experience was above what I expected. I have a 2004 jeep liberty which I crashed . They made sure that I got a 2010 jeep liberty to drive during the repair time which only took two weeks to fix. They changed my rear differential and rear end suspension. My truck feels better than when I first got it. Drives even better than the rental I had. I made a smart choice bringing it to these guys. If you need a good collision center I rate this one above all the rest. Thank you to the technician who worked on it , I could tell he loved my truck the way I do. Took the time to vaccum and wash it for me. Thanks A+++

shatchfield

Aug 12, 2010

The service at Central Chrysler Jeep and Dodge of Norwood was excellent. My salesman, Joe McLean, was very friendly, helpful, and knowledgeable. Joe was able to answer any questions I had and made me feel very confident in buying my car. Joe offered additional services that I didn't know existed and I'm glad that I was able to choose which options were best suited for me. Mike from financing was also a great help as he quickly got me approved for a loan and made the payment process timely and painless. Overall purchasing my car was a great experience and I will (and have) recommend Central Chrysler Jeep and Dodge to friends and family.

baldy57

Jul 28, 2010

Great deal on a used vehicle. The service was great. They basically bent over backwards for me. My old car died (10 years old). I saw the used vehicle I wanted online, but couldn't get to the dealership. The salesman, drove the vehicle out to me, and I loved it! It was low miles, affordable, and clean as a whistle. It had everyting I wanted for extras & the price was right. I had some credit issues, and they really worked with me to get the financing done. Thanks for that, Mike! I know you wnet above & beyond what you needed to do. My salesman, too, was Joe & I agree with the other posts...he was excellent.

celifan

Jul 26, 2010

Excellent experience from beginning to end. The salesman, Joe McLean worked very hard to find the right vehicle for me. Very friendly. Very knowledgeable. Pricing was excellent. Financing was fast & a great rate. The service was fantastic. All questions were answered. Closing documents were prepared efficiently & quickly. I highly recommend this dealership. They've really got their act together. And I recommend Joe as the salesman. I've purchased many cars over the years from multiple dealerships, and I don't think I've ever had a better experience.

hbkspm

Jul 26, 2010

I found the dealership at Central Chrysler in Norwood and the salesperson Joe to be very friendly,and knowledgeable. He explained everything clearly and answered any questions that we had. They gave us a good price on the vehicle. Our overall experience was great.... and when the need arises again we will be back to purchase another car from Joe at Central Chrysler in Norwood. I recommend this dealership and the salesperson to anyone I know looking for a new or used car, jeep, or Van.

mbois

Jul 26, 2010

I was given friendly service and was able to find the exact model with limited milage for the price I was willing to pay. From start to finish they took good care of me. Joe treated me like I was buying a new BMW or Ferrari and made sure even after selling the car that I was still happy with the purchase.

ofddamian

Jul 14, 2010

I brought my parents here to look for a vehicle and the salesman had us standing outside in 95 degree sun for 20-30 minutes.My mom is 72 and my dad is 78. This was the start of our bad experience and it never got any better. I would NEVER buy a vehicle from this dealership.

cjagnelli

Feb 21, 2010

Stay far away from this company! Far Away. Had a problem with their JustForJeeps Department. Let me explain, the "founder" Peter when calling about a product that they sent me that was wrong and faulty, threatened me, swore, and when I said I would be reporting them to the BBB, he said he will call the cops on me. Well, news to them I work for the Police Department in WA. But at 1am (PST) I started receiving prank phone calls from this Peter guy, on a police issued cell phone. We called the phone company as he was blocking the number and they said it was coming from a cell tower in MA. Grown men prank calling at 1am. We blocked all incoming numbers from their area code into the cell phone, as well as all blocked and unknown numbers. Though nothing illegal done yet, still made a report to the Sergeant of the Day in Boston. Point is, if this is who this place employs, stay FAR away. I would not want my personal information held by people like this.

rayvyn

Jul 7, 2007

Via email our deal came to $125 from dead even so I drove the 60 or so miles... In person the deal was $4400 from dead even... Liars lied to get me there and nothing more...

Eternity

Jun 7, 2007

I bought my Jeep here. It had to be ordered. I was told it would be in in three weeks. It ended up taking almost three months. I felt the price was reasonable.I feel their service department charges the most of all area Jeep dealerships.My main gripe is with their Body Shop. I hit a deer when my "new" Jeep was three months old. I told them how important it was that it be fixed properly since it was so new and I intended to keep it for a long time and even said that if they didn't have the time to do it carefully, I could take it somewhere else.I got it back, empty light sockets were dangling under the truck, there was a heavy layer of white powder all over the back seats and floor, they didn't remove trim to paint but instead painted around it leaving tape marks, painted over paint without preparing the surface, so the paint started peeling off, left a hole the size of a dime between the floor panel and the firewall so water comes in, and charged me for parts on an invoice that were completely obvious that they did not replace, and even charged me for things that are not even on my vehicle ($25 for a license plate bracket and it didn't have one when it went in, and didn't have one when it came out). The bumper was still scraped up when I got it back, but it said they replaced the bumper. Before I even left the body shop I noticed a large panel on the front had deep gouges in it from the accident but yet it said they replaced that panel and charged me (my insurance company) for it. When I said something, they PULLED THE PART OFF A NEW JEEP IN THE PARKING LOT AND PUT IT ON MINE.The icing on the cake was when I was driving home and had no heat or ventillation because they never hooked the system back up, and the star on the top of their 5 star rating was when the fan flew off of my engine and came through the hood because it was not bolted back on.Thanks for taking such good care of my car and charging me for a bunch of things you didn't replace.I wouldn't go back.