Used Cars for Sale at Century MINI in Greenville, SC

John Tracey

Jul 28, 2016

Called to schedule an appointment at 8am and did not receive a call back. Had to make another call and then was to they only have 1 service advisor and it would be more than 5 days to get the vehicle in. Worst experience I have had and regret that I now have to drive to Charlotte just to get my mini serviced. Miss my dealership in Iowa.

CarolinaMiniFan

Jul 25, 2016

Getting a service appointment is really cumbersome- takes me several days before I can talk to someone. When I call, the BMW part of the dealership answers immediately and puts me through to the Mini part. There I get the voicemail and end up hanging up, having left a couple of unanswered voice mails. It seems that there should be several service advisors, not just one or two. Or maybe, the sales personnel should be crossed trained. When waiting for my vehicle to be serviced, I have noticed that most of the time the service advisor, who is excellent, is running around trying to help clients while the sales personnel are idle. I am sure it is frustrating to the service advisor. It seems that there should be an easy solution to this situation.

Mack Enloe

Jul 25, 2016

great service of my 2013 JCW coupe...new brakes and oil change.

Bob and Leslie Kress

Jul 23, 2016

Overall Experience was fine. buying process was relatively easy

Jenn H

May 22, 2016

We have purchased 2 cars from Century MINI and have had awesome experiences with every interaction! Chase took great care of us with both purchased and Hagen and Chris in the service department have been amazing!!! We love our MINIS and are very happy to be part of the MINI family!

Jenn Hendrix

May 22, 2016

We have purchased 2 cars from Century MINI and have had awesome experiences with every interaction! Chase took great care of us with both purchases, and Hagen and Chris in the service department have been amazing!!! We love our MINIS and are very happy to be part of the MINI family!

Robert Richardson

May 12, 2016

No problems with this service. I would recommend this dealership to others.

Cindy Trimmier-lee

May 6, 2016

It was a great experience because Mr. Hagan Is always so professional and a great blessing to all who come in the door. He makes each person feel as important as the next and goes above and beyond to handles each person issues with ones car.

JHS

Apr 30, 2016

My next to last recent service was not scheduled. Hagen Shirley of Greenville Century MINI professionally greeted me as always, evaluated and coordinated resolution quickly and that same afternoon. My service today was scheduled, as discussed, and completed in a timely fashion. I trust Century MINI and Hagen Shirley. They have always provided honest guidance and excellent customer service. Since I purchased my MINI in 2013, I have not taken it elsewhere and do not plan to do so. Thank you Century MINI!

Kathleen Still

Apr 29, 2016

Car wouldn't start so I called dealer and they reminded me of the roadside assistance. I was able to get my car jump started, a new battery installed at the dealership, the car was washed, vacuumed and ready to go in less than two hours

Kirk Hooper

Apr 29, 2016

I had written Century MINI off because of a previous service advisor but Hagen made all the difference in the world. He made it a joy to visit Century MINI.

Dr. Michael H. Murphy

Apr 29, 2016

I had an error light pop up on my dash and I took it in for a look - found out I needed an oil chang - so I did that as well - in just under an hour my car was serviced , the oil was changed , an update fixed my error, and my car was washed and vacuumed ! Great service

Diana Dean

Apr 29, 2016

Hagen Shirley at the service department went above and beyond to help me with my mini. I had no appointment as my mini started acting up and I drove to the dealer right away. Even when being so busy and me not having an appointment Hagen did his best to help me right away. I have my mini back and it rides great! Thank s Century Mini and Hagen

WS

Apr 29, 2016

Excellent service. Comfortable environment and pleasant people as I waited for my Mini to be serviced

Donna Lusky

Apr 28, 2016

WE WENT IN TO HAVE OUR CAR DETAILED, AND WHILE WE WERE WAITING I SAW THIS MINI COOPER CLUBMAN SITTING IN THE SHOWROOM AND FELL IN LOVE WITH IT. WE LOVED OUR COUNTRYMAN, BUT THIS CLUBMAN IS FANTASTIC.

Janine Smith

Apr 25, 2016

Greenville MINI offers a most comprehensive experience --- from top customer service to expert technical evaluations and resolution, to Hagen Shirley, a most expert and professional Service Manager. Would not take my MINI elsewhere. Thank you!

Nancy Smith

Apr 5, 2016

Always friendly and helpful. Immediate help, clean facility, comfortable waiting area

Tina Werts

Apr 1, 2016

Marcus Mayberry, was wonderful and made my experience buying a car a great one. He did not push and answer all my questions and even answer questions from my mom who was on the phone. Thank You Marcus!!!

doc4bmw

Apr 1, 2016

Bought a used BMW from this dealer. They made some last minute repairs to the upholstery because there was some wear and tear from the last owner. Nice people to deal with.

Gerald Becknell

Mar 31, 2016

Very friendly and competent advisers and technicians.

Laura

Feb 4, 2015

This was our first Mini purchase and it won't be our last. Looking forward to buying a convertible! Loved working with our sales guy Micah!

Disc

Aug 13, 2014

Car was a good bargain. Friendly dealership, negotiable trade, decent pricing, service department followed up, would purchase again. Thinking about buying new one. Not a bad place. Helpful account manager.

hhbaogpe

Jul 2, 2014

After looking at many different brands of cars at different dealerships, we came to Century Mini. We were looking to trade in our SUV for a more fuel-efficient car. Ian Long, our salesman, listened to what I was looking for (since I really wasn't sure), asked a lot of questions to narrow down my needs and wants, which allowed me to guide myself to the car I was looking for rather than guiding me to the car he thought I wanted. I have never experienced this level of service from a salesperson before when purchasing a car, and my husband and I have purchased a lot of cars in the past. I will probably not look anywhere else for another car other than Century Mini. Thank you for a truly amazing experience!! Everyone was helpful and laid back with no pressures to walk off the lot then and there with a car, like we have experienced in the past and did experience with this latest car buying adventure at all the other dealerships we went to.

hdxhafoe

May 27, 2014

Changed price a few days before car arrived. Did not follow through on promises. After the car was order, service fell way off. Avoid this dealership.

Acer020

Mar 31, 2014

Century MINI and the entire staff, Alex especially, are fantastic to deal with. I love the "True Price" model as it totally took the negotiation out the picture and made the buying process exceptionally easy. After I did all of my research online as to what I should pay, I came in and looked at cars and found that their pricing was spot on to what I would have had to negotiate to get. I HATE negotiating. I would always recommend Century MINI and any one of their other Sonic Automotive dealerships!

Ron Van Vactor

Mar 11, 2014

My wife and I just leased a 2014 Countryman S at Century Mini Cooper in Greenville, South Carolina. The experience was great thanks to our salesman Ian Long. Ian was very helpful and very knowledgeable of the product. There was no pressure to lease or buy. Ian provided us with a very good test drive of the vehicle.

MaeganB

Mar 3, 2014

I have had a Mini Cooper S for over 2 years and the service is exceptional! Joe ensures my needs are met with every trip and my car remains up to date!!! I couldn't ask for anything better!!

beebearb

Feb 26, 2014

Love the employees at this location. Very friendly and willing to help in any way they can. They really want to provide the best service and keep their customers happy.

abaker1067

Feb 25, 2014

Joe and Dylan have been very courteous during each of my service visits, ensuring I had sufficient transportation and understanding of my car's needs. Most importantly, I have never been "surprised" with a bill upon picking up my vehicle. They have been great to keep me informed and knowledgable for what is needed to make sure my MINI is operating and performing effectively.

JudyLynn13

Feb 25, 2014

Dylan Clark the Service Manager was very friendly and helpful when I carried the Mini Cooper in. This was my first time dealing with this dealership. It was a pleasure to work with Dylan and yes I will return. A great all around experience. Thanks!

jmc660c

Feb 25, 2014

They made my appointment at a time convent for my wife. car was clean and ready as promised.Century MINI has a nice clean waiting area wit cable TV free cold drink and a wide selection of coffees.We've use Century's service department three times since buying Dolly and had great service each time.I wanted the heavy weather floor mats for the front and Century MINI had them $12 less than I could find online and I didn't have to pay any shipping

Dwane

Feb 25, 2014

Joe is an outstanding people person. He is always courteous and willing to help with anything. I dealt with an older service advisor prior to Joe and hated going to Mini because of the customer service. Since I met Joe I wouldn't go anywhere else. My car has always been done right and on time. If you go to mini be sure to ask for Joe!

deereme66

Feb 25, 2014

Treated in a friendly and professional manner. Service completed on time and as expected. Complimentary shuttle ride to and from home. Car returned washed and vaccuumed!

Sc24k

Feb 17, 2014

Without hesitation this was the best car buying experience I ever had. My sales person Ian long was informative and friendly; him along with the manager Alex really made an effort to find me something I loved while respecting my budget. There was no pressure and I truly felt that this team is not just selling cars but building relationships. I LoVe my Mini Cooper Countryman!!! Thanks Ian!!!

shwjmp85

Oct 8, 2013

Thursday afternoon--> I called Century to inquire about a CPO Mini. They made a VIP appointment for Saturday and did not require a deposit.Friday afternoon--> Centruy MINI called me to confirm the appointment (i.e., they had MY number).Saturday afternoon--> Show up 30 minutes earlier than my scheduled VIP appointment, only to be informed (after driving 2 hours) that the MINI for which I had an appointment to see had been sold Saturday morning. No call was made to me nor was I "on the schedule," even though the VIP manager knew all my information.Very disappointed with their professionalism and integrity!! (BTW- both professionalism and integrity are part of the mission statement for Sonic Automotive group, which Century is a part of)

AdamBell

Jul 25, 2013

I don't enjoy the process of shopping for a car. However, at Century Mini it was overall a great experience. There were a few snags in the beginning with selecting a vehicle, but Debbie Bright was so helpful in resolving the situation. She ended up finding me a great car!

mljohnson0507

Sep 17, 2012

I have had the worst time dealing with the service department. I take my car in for service and they either do shotty work or ignore what I tell them is wrong. They do everything half-way with results with me going back in over and over. Not to mention that they charge for everything little thing, and not a reasonable charge, but double, sometimes triple what it should cost. It also takes them an exceptionaly long time to fix anything.The only good thing that they have done is provide a loaner car whenever I ask, but much of the time I have to pester them to get the car.Honestly, if your Mini needs service try and find anyone else because they are just going to milk you for every penny you have.

beebster022

Sep 12, 2012

I purchased a mini from century just about a year ago and the purchase process was excellent. very nice informative staff and an overall willingness to take the time to explain everything.However, the service department leaves a little to be desired. when i returned with my car for its scheduled check up via the maintenance program i was bombarded with fees and costs and expenses. all this jazz about a worry free maintenance plan when i bought the car and when i took it in for a check up i see all sorts of charges.apparently they charge for everything accept a quick once-over of the car and basic engine oil. to top it off they wanted $60.00 to rotate the tires, 30 maybe, but 60 is way out of line. all in all its a good dealership and i would recommend them for new sales but beware of the limitations of both their service department and the mini maintenance plan.

boostedmini

Sep 7, 2012

Lindsey is an amazing person and will always do buisness with only her. She cares about your wants and needs and will work you a good deal. i love century mini and its people. the service advisors are very knowledgeable and always have answers to my questions. i get a free wash and vacuum every time i visit. they make you feel like your part of a mini family. which no other dealer does.

AugGAtor

Jun 12, 2012

It takes a clear and compelling reason to drive 4 hours to purchase a car. I found it at Century Mini. Javier and Stan did a wonderful job. The entire experience exceeded all expectations. They did the deal other Mini dealers just refused. I am very pleased with my Mini and will certainly purchase there again!

Flatman

Feb 22, 2011

It appears that Mini tries very hard not to negotiate price. The exact car we wanted wasn't on the lot but one that was pretty close was available. They probably would have sold us that car off the lot if they had tried or exhibited any willingness to negotiate. Any other dealer I have every been to would probably have recognized a cash sale could have been had that day. Instead they seemed to prefer we order one. They lost the sale when we bought a car a few days later from another manufacturer and dealership.

KHGCARPENTER

Sep 21, 2010

I SCHEDULED SERVICE APPOINTMENT BEFORE 50,000 MILE WARRANTY WAS UP. THERE WERE SEVERAL THINGS WHICH NEEDED TO BE FIXED. VISOR, SILVER STRIP IN DOOR, OIL LEAK, PASSENGER AIR BAG LIGHT WAS COMING ON AND OFF, ETC. I TOLD THE SERVICE DEPT I WANTED THEM TO THOROUGHLY CHECK EVERYTHING TO MAKE SURE ANYTHING THAT WAS WRONG WAS FIXED BEFORE THE WARRANTY WAS UP. I WAS TOLD THEY KEPT THE VISOR PART ON HAND AT ALL TIMES BUT WHEN I TOOK THE CAR IN TO BE FIXED THEY DID NOT HAVE THE VISOR PART AND IT HAD TO BE ORDERED WHICH TOOK SEVERAL WEEKS. ALSO, WHEN I PICKED THE CAR UP THE FIRST TIME THE PASSENGER AIR BAG SENSOR LIGHT STARTED FLASHING ON AND OFF AGAIN AFTER A COUPLE OF DAYS SO THEY HAD NOT FIXED THAT EITHER. I TOOK THE CAR BACK IN WHEN THE VISOR PART CAME IN AND THOUGHT THEY WOULD FIX THAT AND THE SENSOR PROBLEM. THEY NOW TELL ME IT IS OUT OF WARRANTY AND I WILL HAVE TO PAY FOR THE NEW SENSOR WHICH WILL COST AROUND $900. I LIVE IN ASHEVILLE AND AM NOT ABLE TO GET TO GREENVILLE DURING THE WEEK EXCEPT FOR VACATION DUE TO MY WORK HOURS. CENTURY MINI WAS NOT WILLING TO WORK WITH ME TO FIX THE SENSOR PROBLEM ON SATURDAY. THEY SAID THAT WAS A PROBLEM THAT HAD TO BE FIXED DURING THE WEEK. I WORK LONG HOURS AND TAKE CARE OF A 95 YEAR OLD MOTHER. I HAVE NEVER BEEN TREATED THIS WAY BY ANY OTHER CAR DEALERSHIP I HAVE EVER DEALT WITH. THEY DO NOT CARE ABOUT CUSTOMER SERVICE AND THE DEALERSHIP DOES NOT STAND BEHIND THEIR PRODUCT. I FEEL THEY TOOK ADVANTAGE OF ME. EVERY TIME I DID GO TO THE DEALERSHIP I DEALT WITH SOMEONE NEW IN THEIR SERVICE DEPARTMENT. IF THEY TREAT THEIR EMPLOYEES LIKE THEY TREAT THEIR CUSTOMERS THAT IS PROBABLY WHY THEY HAVE HAD SO MUCH TURNOVER.