Used Cars for Sale at Champion Chrysler Dodge Jeep RAM in Lansing, MI

Michael MacLaren

Oct 5, 2021

Exceptional. If there is a problem, rest assured Philip Wright will get to the bottom of it. Getting your car fixed / serviced is rarely "fun" ... But I KNOW that when Philip is involved, my Jeep will be thoroughly inspected and thoughtfully fixed.

Erin Glisson

Nov 5, 2021

This was my 2nd time taking my car in to Champion, the 1st time I had such a positive experience with Philip as my service liaison. He was a great communicator and was very organized. So naturally I was happy to take my car back. I needed a new transmission and was quoted $8500 originally, that wasn’t going to happen. Then I got a new estimate of $6400, which I was going to go with. I was told a time frame in which it would come in, and they basically forgot about me after that. I would call and leave messages for the service liaison (not Philip) and would not get a call back. They treated me like a bother more then a valued customer. I finally got sick of no communication so I went to the service manager, he was no better then the other guy. I would just pop into the shop since no one could be bothered to call me back. Time was going by with no car, I asked about a courtesy vehicle and of course they didn’t have one. But they work with Enterprise. But I couldn’t afford to spend even more $$ since this was going to cost me over $6400. The ETA of the part kept getting pushed back, which I know was out of their control. My complaint is how I was treated and ignored, and was communicated with very little. Maybe they are trained to give VIP service to those who buy brand new vehicles from Champion. I had an older car purchased somewhere else. They had my car for over a month and I was having it towed to a different mechanic who can get me a part to fix my car sooner. Champion still charged me $130 diagnostic after having my car that long with no end result. They also did not make it easy to get my car towed out of there, they couldn’t bother to move it to a side lot for easier access for the tow truck. I will never buy a car or have a car serviced there again after being treated this way.

Richard Ledesma

Nov 9, 2021

Phil, is the best service guy out there. He’s very busy but always has time for you somehow. He doesn’t miss a beat. In which anyway he can he’s trying to save you money for any repair. Phil is one of the good guys. Request Phil and you’ll see what I mean. Phil you are my Champion Chrysler Jeep Dodge service man every time.

NIGHTWOLF 77

Jan 15, 2021

Philip Wright is our sale representative/advisor. I highly recommend anyone who has questions or concerns to speak with him I cannot thank him and the Champion team for their amazing work. Our car got fixed a couple days ago bad radiator now running like new thank you again Phil and the Champion Team

Bob Pearson

Oct 9, 2021

I have always been happy with the service at Champion Chrysler but this past week I am so much happier. While on the road (out of town) I was in a multiple car accident where 2 wheels and tires were destroyed. I had to have them replaced by a reputable business that was almost 400 miles from home. When I returned to Lansing I brought the car into Champion and had my usual service man, Philip Wright, inspect the tires and wheels. Next Phil asked me to wait while he checked something out. He then found that the tires and wheels were covered by a protection plan I was unaware of, or had forgotten about. Thanks to Phil I saved over a thousand dollars. This is just one example of why Phil Wright and the people at Champion have made me a very satisfied customer