Used Cars for Sale at Chapman Payson Autocenter in Payson, AZ

Kevin Thompson

Sep 18, 2021

Sales side. Took hours to get a reply. Had to go in to get someone to answer me. Then John couldn't even be bothered to call, he sends me an email. Price was way out of line. Same exact truck in the valley was a lot less. Same exact truck was $5,000 less even in CA! Replied back to John about this. Still no reply, still no call back. Called the sales manager about it, he couldn't bother to answer or call back. Why email me with your cell if you are too bothered to call back. $60,000 truck and can't even get a call. I'll take my $ where it's wanted and earned. Tried to spend it locally. But sometimes a companies biggest competitor is its own employees.

David Paine

Oct 6, 2021

I recently visited Chapman’s parts department to have a non-chipped key made for my 2004 Jeep Wrangler. After paying a $25 setup fee and $6 each for 2 keys, I discovered that neither key worked. The parts guy tried 3 times to “modify” them without success. He would only refund the $12 for the keys but not the “setup” fee. I went to our local Ace Hardware where they cut my key (1) for $3.50. It works perfectly. A lesson learned… I’ll not be visiting Chapman’s again.

Gregory Ramstedt

Aug 7, 2021

Chapman's has an incredible crew from sales to service they make sure you feel comfortable no matter what department. They offer rides in a nice air conditioner vehicle or you can wait in their customer waiting area and catch up on the news while you wait and eat some popcorn. Also they are a Dog friendly facility which makes a HUGE DIFFERENCE dogs should be treated this way because we wouldn't be here without mans best friend. If you haven't been to Chapman's and you are looking for a New Vehicle just go stop by to see what they offer and you will find the transportation you want.

Steven Leonard

Sep 19, 2021

One of my customers took her vehicle into chapman for an oil leak after having her oil changed at my shop and they charged her 250 for an oil change when they should of sent her back to me for the warranty repair when all it was is a rubber o-ring missing. don't take your vehicle here they work on commission for the service reps and they will charge you as much as possible to make their money. plus apparently their integrity is at the least questionable at best. If you ask me that is not a very good way to conduct business if you want to grow your customer base.

Eric Baughman

Aug 8, 2021

The service department was fantastic. We were up in the area visiting and had an issue with our Jeep. The service guys took so good care of us and got us in a loaner that had just came available (better to be lucky than good I say) we will be back once our part is installed Thanks to all the great guys in Service