Luke Bass

27 de may. de 2021

I purchased my 2015 Tundra 1794 edition from Choice Pre Owned in early November. The buying process was super easy as I knew what I was looking for and what I was wanting to pay. Everything was good, the alignment was super off and a lower oil pan was leaking, the price was adjusted accordingly for the issues since I was able to fix them myself being that I am dealer technician. I had been constantly dealing with a noise in the front end when turning tight in parking lots but never cared too much about it. Fast forward a till this past week or so and I ordered all new front lift struts and upper control arms to take place of the cheap block lift that was installed by Choice. I found both upper control arms loose, the bolt holding the right strut to the lower control arm completely stripped and stacked up with washers, half of the nuts holding the strut spacer to the strut were loose, and one of the ball joints was not tightened however still had a cotter pin in it. This is incredibly unsafe and unprofessional on their part. Granted I have driven the truck 15,000 or so miles like this it is sill unacceptable to me. I'm thankful nothing happened especially while towing with the truck. The Tundra is great but the work they do to the trucks on the lot is far from professional. I strongly recommend getting the trucks looked over, especially the suspension work they have done before purchasing if you are not a tech yourself willing and able to fix their shortcomings. I would not leave this as a 1 star review from the purchasing standpoint as it was a very quick and easy process, but loose suspension components and ball joints are too dangerous to ignore.

Phil West

19 de jun. de 2021

Spotted a navy BMW on the lot one day, so I had to check it out. Super clean, and runs like a spider monkey! Doing business with the Choice team was simple and fast. I’m a customer for life!

Liberty East Sales LLC

15 de jul. de 2021

TY JOrdon !!!! Love my Truck arrived on time...Jordon was so patient and kind.....Im so happy...

Anonymous

13 de jun. de 2021

These are very nice people. I stopped by for a work related reason, and everyone was very kind and accommodating 👍

Matt Gibson

20 de may. de 2021

Great locally owned with excellent staff! Highly recommended!!