Used Cars for Sale at Chrysler Jeep Dodge RAM 24 in Brockton, MA
Chrysler Jeep Dodge RAM 24 of Brockton offers you the opportunity to find used cars by Chrysler Jeep Dodge RAM 24. Chrysler Jeep Dodge RAM 24 is a trusted dealership serving clients throughout Brockton, in search of certified used cars. Also, Chrysler Jeep Dodge RAM 24 is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Chrysler Jeep Dodge RAM 24 to get the affordable car that is right for you.
Location: 1020 Belmont St, Brockton, MA 02301
Phone: (186) 695-2041
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What’s more, Chrysler Jeep Dodge RAM 24 of Brockton has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Chrysler Jeep Dodge RAM 24. Check out the listings today to find the right car for yourself. Chrysler Jeep Dodge RAM 24 is definitely the best place to buy used cars online.
Charmedup
Nov 30, 2016
I came to buy a truck with low miles in black. Allan was the salesman that helped me and I got a great deal. Buy from jeep 24 they're the best.
kanjo123
Nov 30, 2016
I came in to buy a new grand cherokee and Allan helped me out. It was a pleasure, and I'll definitely come back again.
wickedgreen
Nov 30, 2016
Today I purchase a new Ram 1500 2016 truck. After being invited to come to the dealership by Ali, I decided to take her up on her offer. My husband and I had gone to several Dodge dealership and felt like we wasted alot of time. There was alot of back and forth, negotiating and headaches. When I went to Dodge 24 in Brockton, Alan the salesmen was awesome as well. He made the process very easy. Then we dealt with Jessica in finance who I feel like I knew forever. She was so easy to work with and very down to earth. Very pleasant. I will def be purchasing my next vehicle with them which I plan to do next year. Great experience
JD
Nov 29, 2016
Corey did a great job helping me get into the perfect car. Corey handled me with kid gloves which I appreciate after going through what I endured. I'll be back for more when it's time. Thanks again
Tucker
Nov 29, 2016
Ask for Corey when you arrive. I was referred to him by my friend. He took care of me with a fair deal. Black Friday specials helped me out as well.
BC
Nov 16, 2016
I went in unsure as to whether I would be able to get a vehicle (having a dead car that I owed 6k on, no down payment and fair credit). Allan took a look at my situation and offered a few solutions that would work. I liked Allan because he was a problem solver and not a salesman. I left with a 2016 with 17 miles on it, for the same monthly payment I had on a nearly 10 year old car. This was easily the smoothest car purchase I've ever made, thanks Allan and the rest of the team over at 24!
Vincent DiClemente
Nov 15, 2016
My Wife and I ordered/bought a new 2017 Pacifica Limited with the help of Allan Jean-Baptiste our sales Consultant. We are very pleased how easy this sales went.The whole Staff at Chrysler Jeep 24 were very easy to talk to and work with.This is a job well done -- Thank you Chrysler Jeep 24
Rhea
Nov 9, 2016
I had the best experience looking for a car at Chrysler Jeep 24. I was recommended by family to seek out Sebastien Espourteille who left no question unanswered. He took the time to explain all options and services. And I could tell he was genuine on helping me find a vehicle to best fit my budget and needs which made me feel very comfortable during my purchase. This guy knows his cars and I wouldn't suggest seeing anyone but him if you are looking to buy or lease. Great personality, Superior Service. Thanks Sebastien!
Micurtis37
Nov 7, 2016
My wife and I had a great experience at Chrysler jeep 24. The end result, walking out with a brand new 2017 Jeep Grand Cherokee limited edition with a lease we were very comfortable and happy with. Our sales rep Jen was very helpful, extremely knowledgeable with the car we were looking for and worked with us to come to an agreement we were all happy with. I was very impressed with Jen's professionalism, her passion for her work and the ability to work with the customer. We will definitely continue to work with Jen in the future and would reccomend anyone looking for a new Jeep to Chrysler Jeep 24.
HassanAk
Nov 1, 2016
These guys are the best! Go see Rudy hes the Man! I will never buy at no other place!!
Bill Bates
Oct 31, 2016
This was the smoothest vehicle transaction I have ever had. I worked with Rudy who is a great salesman and got me into exactly what I wanted in a Ram!
Daniel
Oct 31, 2016
Beethoven worked with me for a few days. My credit was a bit challenged but after it was all said in done he got me in to a new Ram.
Hayward
Oct 31, 2016
Very happy with our purchase of a New Jeep Patriot. Got the right price from Beethoven.
Merlino
Oct 31, 2016
Happen to stop at service to realize my vehicle was out of warranty. The good news was that two days later Beethoven help trade my 2014 for a 2017 and I left with my new Jeep. This dealership has a awesome service department and Sales department.
Ariakiki87
Oct 31, 2016
Savannah was my sales person and did a great job! She took the time to get to know myself and my husband and helped to explain all the different options out there. She took her time with us and made the whole process wonderful! Laura was also great as well! She helped with the financial end of it and helped with all the paper work in making it official. Love my new jeep and would recommend anyone looking for a new car to definitely go here! I left feeling more knowledgeable about car buying and also know I made a great choice! :)
Maria
Oct 30, 2016
I came in to purchase a new cherokee, Allan was the salesman that greeted me. He showed me how much value there was in the cherokee and made my decision to buy easy. It was a pleasant experience, buy from Allan at cjdr 24 you won't regret it.
Carol
Oct 27, 2016
Never having leased before, Corey made the process of replacing the vehicle easy, Answered all of our questions and moved the process between the two vehicles seamless. A great guy to work with!
DTOM
Oct 27, 2016
Had a great time buying a car from Corey Hines. I don't think I've ever said that before.... Anyways ask for Corey when you get there you won't be disappointed
Wrangler nation
Oct 27, 2016
I've had some terrible experiences with car shopping. I can honestly say that Corey went above and beyond in making me a happy customer. Thank you to everyone involved!
Cherokee attitude
Oct 26, 2016
The team at jeep 24 is marvelous. Cory was the salesman my husband dealt with. I didn't deal directly with him but my husband is going on and on about how easy Cory made everything. I'll be sending friends and family
Dennis Fahy
Oct 15, 2016
I stopped in after checking out their website to see the stock and availability for a new Ram 1500. I was greeted by Gerry Azor. Gerry and I got along well, I can't say that it would be a difficult task to get along with Gerry. We had a quick talk about what I was looking to do, what I was working with etc... I had specific stock numbers that I was interested in and when I saw one of them in particular I was already sold if the numbers seemed good. I was very happy with the offers, I was leasing so they gave me a whole variety of options to choose from and the payments that would coincide. Once my other half also approved, it was off to see Jessica in the finance office a couple of days later. I told Gerry over the phone I did not have have much time that evening and Jessica was ready and waiting with her warm smile and personality and had everything lined up and ready to go. As the paperwork was signed, my two boys took the time to use the limited edition jacked up Jeep Sahara as their newly found jungle gym. The staff there, obviously has seen this play out before and were very friendly and respectful as were my boys. Jessica made doing the dreaded paperwork seem easy and she was a pleasure to be around. I am very happy I chose to go the Chrysler Jeep Dodge Ram 24 and would have no hesitation heading back or recommending them.
djfahy67
Oct 15, 2016
I stopped in after checking out their website to see the stock and availability for a new Ram 1500. I was greeted by Gerry Azor. Gerry and I got along well, I can't say that it would be a difficult task to get along with Gerry. We had a quick talk about what I was looking to do, what I was working with etc...I had specific stock numbers that I was interested in and when I saw one of them in particular I was already sold if the numbers seemed good. I was very happy with the offers, I was leasing so they gave me a whole variety of options to choose from and the payments that would coincide. Once my other half also approved, it was off to see Jessica in the finance office a couple of days later. I told Gerry over the phone I did not have have much time that evening and Jessica was ready and waiting with her warm smile and personality and had everything lined up and ready to go. As the paperwork was signed, my two boys took the time to use the limited edition jacked up Jeep Sahara as their newly found jungle gym. The staff there, obviously has seen this play out before and were very friendly and respectful as were my boys. Jessica made doing the dreaded paperwork seem easy and she was a pleasure to be around. I am very happy I chose to go the Chrysler Jeep Dodge Ram 24 and would have no hesitation heading back or recommending them.
Francisco Sergio
Oct 10, 2016
I showed up to see about cars one afternoon and I left driving a brand new 2016 dodge RAM 1500.They are awesome, my seller Brendan left his desk about 100 times to talk to his managers just to fight for a better deal for his costumer, unbelievable, I can tell you who is reading this review, unfortunately I don't have money to buy a new everyday, but if a do, I buy with then everyday no doubt, thanks CJDR24 and thanks Brendan Rappoport
Francisco Sergio
Oct 9, 2016
I showed up one afternoon to see cars and i left with a new car, unbelievable fast , secure and trusted transaction . My seller was Brendan Rfraappoport, he got out his desk to talk with his managers to fight for my deal about 100 times, you can see when somebody dont want to loose a customer, unfortunately I don't have money to buy a new car everyday , because if I do, I definitely buy with CJDR24 no doubt, they are very confident in what they do it and us as a costumers we feel the attention , thanks guys thanks Brendan and I will bring people at no time without blink to you guys because CJDR24 is a great dealer
Brady O
Oct 2, 2016
Giving 5 stars partly because I got the deal I wanted, so of course I'm happy. Also, they did a good job of handling the sale. Very fast! Beathoven was my sales rep and he was very accommodating. I will return when I'm in the market again.
Sally Ferguson
Oct 1, 2016
Great dealer ship, they worker effortlessly to get me the monthly payment I wanted with out a cosigner.
Larissa
Sep 30, 2016
I came in to buy a grand cherokee and I was helped by Allan. He made sure I found exactly what I was looking for. It was a pleasure doing business.
MC,
Sep 30, 2016
Awesome sales experience I had working with Beethoven. He got me the price and rate I wanted , i could not be anymore happier then I currently am with my new Jeep.
KbanksCostaRica
Sep 29, 2016
I had worked in the car industry for the past 20 years and had the great distinction of securing vehicle transaction with Rudy at Chrysler Jeep 24. The entire staff seamlessly accommodated to my requests and requirements to ensure I left the dealership with one hundred percent satisfaction.
Harish Adoni
Sep 26, 2016
I bought my first car a couple of weeks ago. Gerry Azor was the one who I worked with and he gave me a great deal. I love the car and Gerry's responsiveness made the buying process very quick and hassle free. I would definitely recommend him and this Chrysler dealership to future customers.
Mc8309633
Sep 26, 2016
I never do reviews but in this case I feel compelled. Excellent customer service and assistance from my sales person! He was prompt, accurate and assisted me every step through the process!! Very happy with my purchase!!
Laurie
Sep 23, 2016
I recently purchased a 2016 Jeep Grand Cherokee Limited. Corey Hines was my salesman and he was fantastic. No pressure, answered all my questions and didn't try to push me in one way or another. Great experience, would definitely recommend this dealership to all my family and friends
Geoffrey Rowsell
Sep 14, 2016
Corey, I would like to say thank you again for all help in getting me into my new Jeep. There was no high pressure got to get a sale done. When you work Corey. It very refreshing to receive great customer support. Corey you are the man. Thanks again.
BigBertha
Sep 1, 2016
Had a great buying experience with Brendan Rappoport with the purchase of my new van. I didn't think I was going to be able to get financing but Brendin assured me they could get it approved and now I'm driving my new vehicle. Thank you so much everyone at Jeep 24 especially Brendan!!!
Carboneau
Sep 1, 2016
Two car deal with Beethoven , had such a experience purchasing my Ram that few days later we came back and purchase a Cherokee for my wife.
jeep life 4eva
Sep 1, 2016
I recently bought a car from Brendan Rappoport and the experience was perfect from start to finish. Thank you so much for helping me get into my new car I love the jeep!
Jessica Gramel
Sep 1, 2016
I was looking to get my husband a new ram 1500, Allan greeted me outside and I told him what I was trying to do. It was pleasure working with Allan and jeep 24 they really helped me out.
Kenealy
Sep 1, 2016
My sales person Beethoven was great helped me and my dad with the car buying process. He made it very easy and comfortable. I'm so excited about my 2016 Patriot.
Macdonald
Sep 1, 2016
Whoop whoop our drive is has 3 Jeeps in the drive way. My sister purchased a Jeep last year and just recently myself & my mom purchase New Jeeps from Beethoven, we could not be more happier. thanks Jeep 24
Alesha
Aug 31, 2016
Myself my brother and mother all have purchased Jeeps from Beethoven. We all had different need and wants when it came to purchasing vehicles but over the years he has helped us out.
C Oakes
Aug 31, 2016
I had the pleasure of working with Rudy on my new Cherokee. The process was simple and my wife was ecstatic when I brought home her new car! Thank you Rudy!
Darnel A.
Aug 31, 2016
Well I had a great experience when i visited the dealership! So many great choices to choose from. I have a late model truck and i was looking to purchase a new or used truck. I sat down with a salesman named Allan and we went over some prices and vehicles that i had in mind. As well as what i'd be looking at as far as monthly payments. he made the process easy and painless. I will be back to pick out a new truck very soon!
Frank Lawson
Aug 31, 2016
I came in looking to get into an affordable simple suv with 4 wheel drive. I was helped by Allan who got me into a Jeep Compass. He was very helpful and I didn't feel pressured to buy on the spot. Anyone who's looking to buy a car ask for Allan.
Lindsay
Aug 31, 2016
I was in the market for a new jeep but I didn't want one too big. I told Allan my concerns and what I was looking for and we landed on a cherokee. It is absolutely perfect and everything I could hope for. Allan made the process smooth, I will do business with Chrysler Jeep 24 again.
Margot Blair
Aug 31, 2016
Just bought a my New Compass from Rudy at CJDR 24! Great and easy experience!
Marion
Aug 31, 2016
Good experience with Jeep, I was a Acura customer for years but made the transition to a Jeep about a year ago and I'm very satisfied. Worked with Beethoven
Mazio
Aug 31, 2016
Great used car options took a few different test drives and considered a few different options. Finally ended up with the perfect used car that worked for me thanks to my sales guy Beethoven & finance manager.
Tahisha
Aug 31, 2016
I was helped by a man named Allan. He helped me picked out a great car, and within my budget. I can't say enough wonderful things about the Service Department at Chrysler Jeep 24. Sometimes I would feel like most people would o to quit an extent to make me believe that I'm being taken care of, but I actually felt lie I was with Allan and and many others during the process. They take the time to explain the maintenance what is required on your car. They really listen to your concerns and they go out of their way for you to address your car problems. I know exactly where I'm going from now on for my car to be taken care of.
CPerry51
Aug 30, 2016
I had the Pleasure of working with Chris and Rudy on the purchase of my Dodge Challenger. They were never pushy and accommodated all my needs adequately. Great place to buy.
Phaedra
Aug 30, 2016
I was looking for a challenger and didn't have the best credit situation. With the help of Beethoven I was approved on a beautiful challenger.
Ralph
Aug 30, 2016
Met Beerhoven told him what I wanted a charger lease and how much I wanted for my trade. Within two days I had my new Charger. This dealership went above and beyond for me.
Stephen Smith
Aug 30, 2016
Second car I bought from this dealership and I will continue to buy and service here. Rudy and Leanne do a great job!
Wan
Aug 30, 2016
We are a Jeep family and will continue to be. Myself and daughter purchase Jeep Cherokees from Beethoven, he's a awsome sales guy. We had a minor issue with my vehicle but e got it addressed.
Wayne
Aug 30, 2016
Looked for about a month until I finally came across the LR2 They had on the lot. Came down worked with Beethoven & Tom they were able to address some of the small concerns with the vehicle and give me a great deal.
Adam Wentworth
Aug 30, 2016
The sales people are great, though this is my second and last vehicle from this dealer, and probably Chrysler in general. The Jeep I bought was "Chrysler Certified Pre-Owned", they'll show you an impressive sheet with the 120 point inspection points etc. Whoever inspected this one missed the 4 near bald tires, and the spare with the nail hanging out of the sidewall. If you can miss the 4 big round things, im sure pinhole leaks, loose or missing bolts, and out of ordinary sounds are way out of sight. As part of the "sale agreement" (not because of safety, which they'll just throw a sticker on anyway) they were going to put 5 new tires on. They did 4, and put one of the balding original tires on as a spare. Said they had to order a 5th one when I pointed it out. Also needed e brake cables which they ordered. Which they were going to do when they did the 5th tire. Again, certified preowned. Brought it back, they put the e brake cables in and a new muffler heat shield that fell off first day, and a mismatched spare. Service manager said the spare is the brand that comes with the Jeep, not sure what type of selling point that is when the ones they put on the other 4 rims are a cheaper brand, and are a different tread pattern. A week later I notice the clutch is creaking on the push in, and the release,pretty unusual for a 44,000 mile vehicle. Reverse was getting hard to find and popping out of gear more often than not. I stopped by the dealer, the service rep typed up the whole complaint and gave me an appointment. This is week 2 since the sale, and the Jeeps 4th time back to dealer. I drive 60k+ a year so a reliable vehicle is crucial. I get a call from the service manager the next day around noon, says Jeeps all set they put a matching spare on and did it's first service. I ask what they found with the clutch, he never knew there was an issue. So basically the first guy just deleted the complaint and put in the spare and service. I explain what's happening with the clutch, he tells me this isn't covered under warranty. So I bought a $20,000 vehicle, return customer and 2 weeks later they think I'm putting money into it (Chrysler said I was on my own as well, way to back your product, last one I'll own. Do your research, Mcdonalds backs their product better than Chrysler). I explain this to Chuck, and let him know the vehicle is coming back to them, thanks for screwing me etc. He says they'll look into it, they'd need it overnight. I had already mentioned it sounded like a throw out bearing, I am plenty mechanically inclined, I've broken and fixed just about every part of a vehicle you can think of, but again I drive alot so wrenching on my vehicle that I just bought isn't happening and doing work without a lift isn't fun. Finally got a call it's all set. Go to pick it up, service person just hands me the keys and tells me he doesn't know what they did but it was fixed. It told him I need a receipt for my records since I keep all that on hand for my vehicles, he's says he hasn't gotten to it yet and is too busy to make a copy but reads off throw out bearing and pilot bearing real quick. Basically rushing me out the door as its about 5:15. I give him my card, says he will email it to me. Here we are 2 weeks later, I guess I'll have to make one final trip to the dealer to get my copy. The next day the clutch was creaking again, but reverse feels better so I'm not going to bother bringing it back there, I have a mechanic I actually trust that does mostly Jeeps here in town. Yeah I'll have to pay, but at least I'll have record of it and know it's done.Update: 2 weeks after posting this review to Google I finally got my receipt randomly mailed to my office. It's made out by a different service manager and definitely not the one they showed me when I picked up the Jeep. The clutch is still making noise and reverse keeps popping out, as well as the usual throw out bearing noise. So basically they didn't fix it, which is why I had to hound them for a receipt. I wouldn't want to give someone a false receipt in writing either, knowing it's called fraud. I now have to pay my mechanic to fix what the dealership said they did, but didn't like I wasn't going to find out.
Orlandi13
Aug 30, 2016
Corey helped me out on a hard deal , he really put me in my dream jeep. He was on my side and didn't forget about me when I thought the deal was over. He called me back, not to be pushing but to tell me he was telling management the SoBe I wanted was still there. Thank you also to Laurie in financing
Kerran
Aug 29, 2016
This dealership was excellent. We were dreading going to one more dealership, during our summer search. As soon as we met Brendan Rappaport at CJDR24 things were completely different! He was so knowledgable & couldn't do enough for us! We are so happy with our pre owned vehicle & can't say enough about how respectfully we were treated through the whole process. Brendan made it easy-even enjoyable to get our vehicle. We are so happy we found this great place! Thank you
Robert ,B
Aug 29, 2016
Great deal great people at Jeep 24. Beethoven was a great sales guy.
Tak Hay Hui
Aug 29, 2016
Thank you taking care my car (Jeep Wrangler Sahara 2015) on last Saturday. Your work is excellent and timely. Thank you !Tak Hay Hui
Evelyn
Aug 28, 2016
We recently bought a Jeep from Alan, who was so pleasant to work with. He found exactly what my husband wanted and we worked together on a price. The entire process was so easy. I've walked out of car dealers before when they try to sell you what you don't want. This was perfect. I'd go back to Alan in a heartbeat.
Mark Mavilia
Aug 28, 2016
Awesome sales service. Alan got me a great deal on a jeep grand cherokee.
Molly McCutcheon
Aug 28, 2016
Alan was a pleasure to work with and very knowledgeable about the Jeep line of SUV's. I'm very happy with my new Jeep
Chevytruck Jon
Aug 28, 2016
So excited with my new purchase from dodge 24, I could not be happier with everything they did for me. Very easy to work with and stand behind their deals! Corey Hines is a pleasure to deal with as a salesman, he made it easy and did everything he said he would do. I look forward to dealing with him again down the road. Great Dealership! 5 stars!!
Mrichardi
Aug 27, 2016
We walked in just to look and we were greeted by Corey he was friendly and started of the experience with a joke! The experience was great we got to test drive and never felt pressure to buy Corey worked with us to get the best deal! We ended buying and are very happy with the purchase!
Melussa 109
Aug 26, 2016
I was in a horrible situation. I desperately needed a vehicle as mine was 19 yrs old. I got a 2nd chance and my credit was wiped clean so I had no credit. I initially went to Carmax I got the worst deal ever on a 14 Kia Sorento. Vehicle price was good but no trade, very high int. rate, and car was being shipped from N Carolina. 17 days later still no car. Found a '15 Kia at CJDR24 for a better price, great financing, and took my bomber for a trade. Best was I did everything over the phone and went that night and drove home with an awesome KIA. They were great to work with. Jennifer, Beethoven, Colleen, Lauren could not have been nicer. I have recommended them to 3 people I work with. Highly recommended
RocklandJeep
Aug 26, 2016
Today I brought in my 2016 Grand Cherokee for routine service. I had the pleasure of meeting Laura Spinola who assisted me through the process. Laura took the time to answer all my questions, but also provided me valuable information on my Jeep. Her service was extremely professional and she did not simply "go through the motions". The Service Department and dealership as a whole is very lucky to have her.
Lee
Aug 25, 2016
Got my wife a Cherokee a few years back from Beethoven. Got a pretty good deal then and my lease is coming to a end will be reaching out to Beethoven for a new Cherokee.
Chelsarmeg
Aug 22, 2016
Very lucky to have been served by Sebastian. He knew how much I disliked car shopping and made my experience pleasant and smooth. Thank you Sebastian!
josephine
Aug 17, 2016
My experience with chrysler jeep dodge ram 24 was excellent. everyone is very helpful so as the finance managers. but may experience will not make it happened, without the helped of Mr. Gerry Azor, my salesman his the best! he helped us out from the start of our car buying until we drive away with my brand new jeep compass. He makes sure that we are well taken care of as his customer, which not a lot of salesman do. This is probably my fastest car buying experience ever especially for a brand new jeep.
jaclyncracknell
Aug 17, 2016
Corey hands down made buying a new car a much easier process for me. I had been looking for a few months and was hesitant because I couldn't find what I was looking for. I have never bought a brand new car, let alone one that wasn't even on the lot to see and drive beforehand. He is definitely the best salesman that I have ever dealt with. He was very patient and respectful to what I was looking for and was very determined to help me find the car I was looking for. He never once tried to pressure me into buying something I wasn't 100% sure of being happy with. He went out of his way to get me my Charger when I was hesitant with the first one he found in his search after thinking it over. I picked the car up yesterday evening and am more than happy with what I was able to drive away with! It has everything I wanted and more... The next time I am shopping for a vehicle I will certainly be going back to Corey. I highly recommend Corey Hines and Chrysler Jeep Dodge Ram 24, they have an amazing friendly staff, some of the staff even ended up entertaining my 8 year old son in a few different ways during this long process! :)
eznabera23
Aug 16, 2016
gerry azor is the best car salesman! he helped me find the right vehicle and assist me in getting my new jeep from start to end. this dealership makes my car buying experience smooth sailing. he made sure that i am well taken care of as his customer. his very knowledgeable. everyone in the dealership was very friendly and willing to assist you. thank you for helping with my first jeep and hoping wont be the last.
Marinf23
Aug 15, 2016
Corey was helpful, knowledgable, and energetic. He answered my questions and didn't just tell me what I wanted to hear. The whole process was a breeze. I would say, without a doubt, Corey is the best salesman I have ever dealt with. I would recommend this dealership and Corey specifically to everyone.
Daddyo_Tod
Aug 11, 2016
My ignition quit working and I was at wit's end. My family is going on vacation in a few days, and I thought for sure that this would eliminate that opportunity by costing me an arm and a leg.I spoke with the service center to let them know that my Jeep was on the way, and to describe what the issue was. Speaking with Laura, she asked me if I wanted the good news or the bad news first. I said "Give me the bad", but she refused. She said "Let me tell you the good news first. This sounds like an issue that is currently under recall. We will replace the faulty ignition module, and you will get two new key FOBs, to boot. The bad news: we are busy and I am not sure what time we can get your vehicle into the shop."Following the vehicle to the shop, I met Laura in person. She told me there was no reason for me to have come down, and wanted to know if I needed anything from the Jeep. I said "That all depends on whether I will have the Jeep back tomorrow (because I needed my pool cue to shoot in a league the following evening).". Laura said "Don't worry, we will have the Jeep back to you by 3 this afternoon.". I could have kissed her (not that may wife would have approved if she found out!)! In the end, I paid nothing as it was all covered by the recall, and my Jeep now starts beautifully.In the end, I would recommend my friends who are Jeep owners (and I actually did that last night as a friend stated that she had been told by another dealership that the parts needed to fix HER Jeep for the same problem would not be available for months) to visit this dealership with any issues.Thank you, CJDR24 for your dedication to customer service!
Cupcake lover
Aug 2, 2016
Our experience at Jeep 24 has been nothing but the best. We have purchased 3 Jeeps from them in the past two years, soon-to-be 4. I'm met Brenden a few years ago when I was just cruising the lot looking to see what they had. He was very understanding when I told him I was just looking. There wasn't any pressure from him. He didn't try to force me into a vehicle I didn't want and he answered all of my questions! One of the best salesman I've ever dealt with! #cupcake
Cupcake lover!
Aug 2, 2016
Our experience at Jeep 24 has been nothing but the best. We have purchased 3 Jeeps from them in the past two years, soon-to-be 4. I met Brendan a few years ago when I was just cruising the lot looking to see what they had. He was very understanding when I told him I was just looking. There wasn't any pressure from him. He didn't try to force me into a vehicle I didn't want and he answered all of my questions! One of the best salesman I've ever dealt with! #cupcake
Ram Fam since 2002
Aug 2, 2016
After a terrible experience with a Dodge dealership just minutes away from my home (Colonial South Dodge Ram) my wife and I drove 40 minutes to Chrysler Jeep Dodge Ram 24. We were greeted by Stefanie who handed us over to Jake Fugate who had us in the truck we wanted within an hour. Jake was professional, patient, and placed no pressure on us to make a decision. He also worked on and presented various lease and buying options.(We Purchased) We arrived at 10:00am and we left with out new truck at 3:30pm. Financed, registered all in less than a day! Thank You Jake!
Carr
Aug 1, 2016
I took a trip down from the cape to see what inventory they have at Dodge 24. The God news was that I was greeted by Beethoven and few hours later purchased a caravan for my business.
Dinardo
Aug 1, 2016
Was able to get a sweet deal on a white Grand Cherokee a few months ago. My uncle referred to Beethoven who was a great salesmen.
Joe
Aug 1, 2016
Just picked up my new Jeep sport Wrangler last week. Myself and my wife worked with Beethoen for about a week and got the deal done. Thanks
Morton
Aug 1, 2016
We came in with our mother told Beethoven what we wanted and that we were looking to buy 3 vehicles. Of course we did our shopping around found out he was being truthful and gave us a price no would beat. The days later myself mother and father left with new cars.
Rice
Aug 1, 2016
It was time for an upgrade so a good friend that worked at Jeep 24 in finance introduced me to Beethoven. I upgrade my 2012 Grand Cherokee for a 2016 Overland and got a great deal on a lease. I'm gonna be sending a few customer Beethovens way.
J.Bean
Aug 1, 2016
I originally purchased a charger from Beethoven then came back and bought a Ram. I have to tell you this dealership is top notch. I highly recommend working with Beethoven.
NCC
Jul 31, 2016
Corey Hines was a great sales man to work with. He was easy going and personable. He did not try to up sell us and just wanted us to get the Jeep we were going to love. He made the purchasing easy and was very accommodating in getting everything ready for pickup. Our problem began when we picked up the car and found multiple areas that were scratched and the car had not been inspected yet. Corey was very apologetic and promised to get everything right but this led to multiple additional inconveniences and trips back to the dealer. As much as we do feel Corey deserves 5 stars for his excellence in customer service, one strong bit of feedback would be for him to have looked the car over before handing it over to us in that condition. At the end of the day we would recommend Corey to any of our friends and family but the dealership as a whole could have been more professional and held itself to a higher standard.
loberg
Jul 29, 2016
Car buying is always stressful and building trust with someone when you yourself are in sales is never easy, but Corey was awesome to work with and found me a great deal at the price I wanted in the Wrangler I wanted (no easy task for sure, but their inventory is the largest around.) Not only that, but we came back that night for a second Jeep.Laura pushed a large network of banks for the best financing (which beat our own bank) and pushed a little further with personal calls when I held Jeep 24 to the maximum payment. Laura does her due diligence and when we found an error, the management team stood behind their promises.This was the best experience buying new cars.-Jim
NewMini
Jul 28, 2016
I was looking for a car since a while, I went to multiple dealers, some nice some not so nice, but finally I found the car AND the dealer who made me confortable enough to make the deal ... I know , I'm not easy, but I need to be sure when I spend so much money.Thank you Corey
rjb2196
Jul 28, 2016
This has truly been a pleasurable car buying experience. Corey is the best salesman that I have ever encountered. He did not pressure me to purchase a car on the spot or even one he had on his lot. He went out of his way to get me the car that I truly wanted and beat any other deal I could find. I will be coming to purchase my vehicles from Corey for many years to come.
JeepCPink
Jul 27, 2016
This dealership is awsome. I love the staff Beethoven ,Don ,Chris all who I have worked with have been great and helpful. I totally love my Jeep Patriot.
USMC_2089
Jul 27, 2016
Spent a good part of the day searching for a new vehicle. I am new to Brockton and found RT24 Jeep online. I wasn't harassed, and was given all of the information I was seeking, bought a new vehicle without going to any other dealership. Corey was very knowledgeable and wasn't pushy, left very happy and no regrets!
Jones
Jul 26, 2016
Purchased our 2nd T&C from Jeep 24 we are very happy I was able to upgrade and get some extra options. Thanks to Al & Beethoven
Caputo
Jul 25, 2016
Came in knowing exactly what I wanted. Beethoven helped me get my Camry which I hated and got me in to a Jeep Cherokee.
Eric B
Jul 25, 2016
Brendan was my salesperson and made the process so easy from start to finish. I highly recommend Jeep 24 and that you see Brendan for your next car!
MarkBetts
Jul 25, 2016
Rudy was my salesperson and did a phenomenal job getting me a great deal on my Grand Cherokee. Great Saleperson and great Dealership.
Ralph
Jul 25, 2016
Love my new to me truck. Everything was smooth at this dealership. Corey was my salesman. The last dealership I was at wouldn't give me my keys back.
SNAY
Jul 25, 2016
I am in love with my new wrangler. They had it completely customized for me to my exact specs. Couldn't be happier. Corey made the process nice and easy
MarkBetts697
Jul 25, 2016
Work with Rudy at this dealership and he was phenomenal! Great Salesman and Great Dealership! I would recommend this dealership to any and everyone I know. Five Stars!
Diercksen
Jul 24, 2016
Jeep 24 is our preferred dealer myself and my husband have purchased vehicles from them as well as some of our friends. Every time we make a purchase we work with Beethoven. They also have a pretty pleasant service department.
200sbobby
Jul 21, 2016
I came in looking for a specific car I saw online. they had it ready for a test drive. Mr. Gerry Azor moved thing right along, seem less, made me laugh and made sure I was taken care of start to finish. Thank you Gerry and 24.
Albybfd137
Jul 21, 2016
Very helpful with all aspects of a deal and helped me get right into the truck I wanted. He even helped get the payment into the minimum range I had asked.
Drew G.
Jul 19, 2016
Bought a new renegade from Jake. Absolutely professional !! Hit all my needs for a fair price. Very Happy
Glynn
Jul 16, 2016
We purchase a Jeep Cherokee and love it. The vehicle has all the options I was looking for and worked in my payment budget. Thank you Beethoven
Alexander
Jul 13, 2016
We have had a great a experience working with this dealership. We have made two purchases and have worked with Beethoven both times. Beethoven is a great sales consultant and we will continue to do business with him.
kim janotta
Jul 10, 2016
Everyone at this dealership was very help full, my sales person was Cory Hynes and he made my buying experience a breeze. Extremely Happy!
Max
Jul 6, 2016
I was able to purchase a vehicle from Beethoven and did not have to step in the showroom once. He made the process very easy and coordinated for the vehicle to be delivered to me in New York.
Sd2leo
Jul 6, 2016
Corey made the purchase process so simple, easy and stress-free. He was so knowledgable about the vehicles and assured me I could always count on him to answer any question I may have about my Cherokee. I now recommend Corey and CJDR24 to everyone! Great experience. No pressure or pushy salesman here! Thank you Corey and team!
Micheal
Jul 1, 2016
We were referred to Beethoven by a mutual friend. First we purchased a Jeep Renegade and got such a good deal that we came back for a Jeep Wrangler.
C.Tower
Jun 30, 2016
I have had the pleasure of working several deals with Beethoven for myself and family members. Every time we have mad a purchase he has been phenomenal provided myself and my family with courtesy and respect. We plan on my on continuing to do business with Beethoven in the future.
Charles
Jun 30, 2016
My dodge has been great has given me no issues what so ever. I will continue to work with Beethoven at sales and Don at service.
DanMath23
Jun 30, 2016
I went in today to buy a custom Wrangler and got exactly what I wanted within five minutes. It was the easiest sales transaction I have ever had. I worked with Rudy who is a great salesman and a very good guy. I would recommend this dealership to any and everyone
Shawn
Jun 30, 2016
I love my 2016 Ram 1500 fire red. I traded my Durango and was able to lower my payment thanks to Al & Beethoven.
Sherman
Jun 30, 2016
Myself and my husband purchased a brand new Ram. We are very happy thanks to Beethoven from all his help.
DanMath443
Jun 30, 2016
It was the easiest sales transaction I have ever had. I worked with Rudy who is a great salesman and a very good guy. I would recommend this dealership to any and everyone. I love my Sobe Custom.
Katherine Sheehy
Jun 30, 2016
This was the easiest and quickest car buying experience I ever had! Definitely didn't feel pressured into buying! He got me to the monthly payment I wanted to be at and into a car with all the options I wanted! The whole CJDR 24 team is a bunch of rockstars!!
Shiny new patriot
Jun 30, 2016
We were late for our appt but they stayed late to make sure we got the deal we were looking for. Go visit these guys before you buy somewhere else!
Brown
Jun 29, 2016
Purchase a brand new Willy's Wrangler from Beethoven, he was great. By far the best buying experience i ever had. I came in told him what i wanted and was able to drive off the lot the same day.
C.Kenney
Jun 29, 2016
Love me new Jeep Patriot i purchased from Beethoven. The Patriot was exactly what i wanted and worked perfect in my budget. Thank you Beethoven.
McGuire
Jun 29, 2016
Purchased a Used Ram few months ago it was the best decision I made. Beethoven and the finance team did a great job and got me approved.
pinkhat4life
Jun 29, 2016
I'm always nervous about buying a car and always put it off until I my car is on it's last legs. I have to say the staff were very friendly and not pushy. I really feel like I got a good deal. Rudy is so funny and knowledgeable. Will come back again.
Ruby1217
Jun 29, 2016
Very good dealership. Got me the truck I wanted and helped me get it at a price I could afford. Sebastian was very helpful,keeping me informed on how everything as my deal went through. And even after I got the truck made sure I was happy and helped me get the accessories I wanted. Definetly recommend this dealership. When the other dealers couldn't help they could
J.Bean
Jun 28, 2016
I purchased two vehicles from Beethoven and it's been a GREAT experience. I plan on coming back to him when my lease is up.
Maynard
Jun 28, 2016
Purchase a new Town & Country in 2014 from Beethoven and had a great buying experience..
Rich DeSilva
Jun 28, 2016
I have been driving and buying/leasing cars for almost 30 years. Beethoven Penalo at Jeep on 24 in Brockton is the best salespeson I've ever dealt with. Absolutely zero pressure, very personable and professional, and negotiated hassle free over email/text...which is greatly appreciated in this day and age of social media, and given how busy I am. If you are considering purchasing a vehicle from a Jeep/chrysler dealership, I highly recommend Rt 24 in Brockton and Beethoven Penalo.
Belchoire
Jun 26, 2016
Love my Jeep my husband and I had a great experience working with Beethoven. We will we back for another one in the future.
S.Valme
Jun 26, 2016
Beethoven is very very good sales person. Beethoven and Gerry give us good deal .
Ram55
Jun 26, 2016
I went to get an idea about jeeps and which model works for me because of a disability after test driving a wrangler and realizing it wouldn't be comfortable enough for me, Corey was going to look into a Cherokee and adding the options I needed to keep the price within my range, as we were walking back in I said what I'd really like is the Ram and he said he could get me everything I wanted and the price I wanted on a ram. I had said when we first got there I didn't want to spend hours there going back and forth on prices and wasn't sure I was purchasing at the time, Corey asked if he could get me a good deal would I be willing to purchase today and I said yes. He did exactly what he said and I ended up leasing a ram. This was overall the easiest and quickest time I spent purchasing or leasing a vehicle, both Corey and Jessica were friendly and helpful and I didn't feel like I spent the day at the dealership being pressured to buy something.
Chris B
Jun 25, 2016
Jake was great. Helped me through the process every step and made it an overall wonderful experience
RocklandJeep
Jun 20, 2016
Cory and Jake were awesome to deal with and showed great patience during the process of the deal. All of my questions were answered and I had a wonderful experience overall
Alf
Jun 17, 2016
Love my wrangler !!! Thanks Jake for everything. Made my views on car buying great again
Cynthia
Jun 17, 2016
Jake was great !!! Got me right into my new Grand Cherokee and came through on his word every step !! 24 customer for life
Rebecca H
Jun 16, 2016
I came in looking for a new Grand Cherokee and Rudy was my salesperson. I told him where I needed to be price wise and he came back with the exact price point where I needed with no hassle. It easy and smiple. I recommend him and Jeep 24 to anyone looking for a Jeep!
FREDDIE
Jun 11, 2016
NICK HANSEN IS A WONDERFUL SALESMAN, HE WALKED ME THROUGH ALL THE DETAILS OF BUYING THIS VEHICLE AND IT WAS TRUELY AN EASY DECISION..
ram man ray
Jun 5, 2016
Went looking for a new truck at different dealerships and couldn't find a truck or a deal I was satisfied with until I went to this dealership. They worked very hard to satisfy what I was looking for. I got the in the price range I was looking for an d they made it happen. The people there were great. All involved A+.Definitly would reccomen this dealership.
Matt M.
Jun 1, 2016
Corey H. made the leasing of our new Grand Cherokee quick and painless! Highly recommend CJD 24!
C.Lawrence
May 31, 2016
Love my Toyota Camry Beethoven found me the perfect used car that worked for my budget.
Carly
May 31, 2016
I was shopping for a renegade and had been 3 other dealerships and wasn't sure exactly what features I wanted, Christian land on a car I ended up buying a renegade limited and I loved it !!!!
Dan
May 31, 2016
I love my new Willys, christian was very easy to deal with.
Graves
May 31, 2016
Christian help me pick out a van that fit my budget and needs
Jean
May 31, 2016
I can because I totaled my car and need to get into something fast, Christian help me get a used Jeep Patroit that fit my monthly budget and got me in the car the next day.
Matthew Murdock
May 31, 2016
Just got a new Jeep from Rudy and it was the most satisfying car buying experience I have ever had.
Mike k
May 31, 2016
Best experience ever, smooth transaction , recommend dealership to everybody. Also a very pleasant staff.
Robert
May 31, 2016
I came in to compare a ram 1500 to a f-150 and left with a brand new ram,so much bang for your buck Christian got me a great deal on a lease that I'm sending all my family and friends
Sweetie
May 31, 2016
The service at this dealership is superb! Rudy was my salesman and was super patient with me because I was unsure of what exactly I wanted to purchase. I told him my budget and that I'm looking for an SUV and he was able to show me the few cars that would fit what I was hoping to purchase. This helped narrow down my search. Then we test drove the Limited Grand Cherokee and I was in lovvvvve! He walked me through all of the fun features on the car and appeared to be very knowledgeable about the vehicle. Rudy was not pushy and very helpful and therefore we closed the deal!
FranklyC
May 31, 2016
I was in the market for a new Cherokee and worked with Rudy and he did an awesome job. I hight recommend Rudy and CJDR 24!
A.Perez
May 30, 2016
Best buying experience I have ever had by far, thanks to Beethoven and the staff at Jeep 24.
Andrew.S
May 30, 2016
Purchase a Jeep Compass from Beethoven a few years back and it was great experience. I will be back to purchase a new one very soon.
Diomedes Acosta
May 30, 2016
I came in because I say a used jeep on cars.com and Christian helped me out and explained all the benefits of buying a certified jeep and I felt very comfortable moving forward and working with Christian
M.Mayberry
May 30, 2016
Purchase two vehicles from Beethoven and both purchases have been a great experience.
Peter Creighton Jr
May 30, 2016
Had free and easy dealing with Christian Fourquet. He was very knowledgeable and helpful with the whole process. Great service!!! Would recommend to everyone!!!!!
Wilson Dos Santos
May 30, 2016
I came in for a used Grand Cherokee and Christian was great helped me find one with low miles that fit within my budget. great service !!!!!!
HappyJeeper21
May 30, 2016
I just bought my brand new jeep compass and worked with Rudy and Jake. I would highly recommend working and buying a car from them!!!
Scotta
May 30, 2016
I went in to trade in a previous lease knowing that I would have to step down in the product line due to the large deposit I put down on my previous vehicle. I spoke with Cory Hines who assisted with my transaction Cory was personable, quick, professional, and very understandable to my needs. Not only was he able to meet all the criteria in which I set out upon arrival but to my suprise he was able to offer me an upgrade from the current vehicle I was trading in. I can't stress enough the service and effort I received from Corey if you are in the market I would highly recommend you speak to him about any purchasing needs you have.
Stillsearching1
May 30, 2016
Went to jeep 24 looking to buy a wrangler. Staff was friendly and my salesman Corey was very helpful. We were able to find the perfect wrangler for me and Corey took the time to try to make the deal work. Unfortunately I wasn't able to buy because i lost my cosigner but that being said..when I'm ready to buy i will be returning and asking for Corey's help.
Lifted Fun
May 29, 2016
Everything went smooth. I already had a Sobe customs build worked out with Chuck. All I needed was a new wrangler to put it on. Very happy can't wait until the wrangler is finished ?
J.Belchior
May 28, 2016
All I have to say is I had a awesome buying experience working with Beethoven.
Ralph
May 28, 2016
I promised Corey I would leave him a review and go into detail about my experience. He has a review book on his desk which I appreciated reading. It made me feel comfortable placing my trust in his judgment and ultimately giving him my business. Corey went above and beyond to secure a fair deal. I didn't like the rims and taillights so he had them refinished for me. When your walk into this dealership do yourself a favor and ask for Corey Heins. He will make sure you are happy throughout the whole process
D. Pierce
May 27, 2016
Best purchasing experience I have ever had. I would not buy a vehicle from anyone else besides Beethoven.
Damian
May 27, 2016
Cristian was great! He helped me out twice already and made the process easier each time! And I sent a friend and he was also a great help with him! I definitely recommend anyone to go see him. Everyone else there was also very helpful.
E.Bradford
May 27, 2016
Purchase brand new Jeep from Beethoven and Love it. I will be a Jeep girl forever
Gross
May 27, 2016
Great buying experience dealing with Beethoven and the rest of the staff at 24.
James
May 25, 2016
I was in the market for a new car, so I came to Chrysler Jeep 24. Let me tell you the service was impeccable. Rudy was the guy who took care of everything for me and answered all my questions. It's not everyday you walk into a dealership and are shown the level professionalism and respect one deserves. If you're in the market for a new car, this is the place to be.
Breezy.bri
May 21, 2016
When I think of car shopping, three words come to mind; intimidating, pressure, and exciting. Corey Hines was extremely helpful and understanding throughout my car buying experience. He made the experience as pleasant and comfortable as possible. Corey was friendly, knowledgeable, and personable. He was more interested in helping me find the Jeep of my dreams, instead of just trying to meet his quota. He followed up on everything, and answered all of my thousands of questions with patience and kindness. I am in love with my Jeep, and appreciate his help more than I can say. I would highly recommend CJDR24; ask for Corey!
Just Jack
May 20, 2016
Needed a newer Jeep asap. While looking at several Jeeps on the South Shore, I found one at CJDR24 to my liking. Nothing fancy, just a used Liberty. Very pleased with the sales and finance experience at Route 24. Everyone I dealt with (Gerry and Jake) to the service area was helpful and friendly, and I never felt the pressure that often comes with shopping for a vehicle. I highly recommend this dealership. Gerry Azor was both personable and patient with me and my situation.
The Wedges
May 17, 2016
After years of buying Fords we decided to return to a Jeep Dealership. We had never been to CJDR24 but had heard great reviews. We were greeted by Corey Hines who listened to what we looking for and the concerns we had with our trade in. As the title states we were looking .Corey and the manager went out of their way to drive to the FORD Dealership to get our car. We didn't feel pressured. Corey was helpful, a great listener, and found us the jeep. We will be returning to Corey and CJDR24 for all our future buying needs. Which.will be. a truck.
Jim
May 12, 2016
Great Dealership with a knowledgeable sales force, Brendan Rappoport knows the vehicle's features and specs. He got me such a good deal that I leased two Grand Cherokees for my family. Jennifer in the finance department was a wiz with the paperwork and so professional. Jeep makes a great product in all their models and this is the dealership to get a new Jeep! Jim
M.Bryant
May 11, 2016
I have bought 4 vehicles from this dealership and would not buy elsewhere or deal with anyone besides Beethoven.
Jeanne
May 11, 2016
Thanks to Beethoven our salesman I had a very relaxed vehicle buying experience. He was very knowledgeable and helpful. No pressure. I'm very happy!
Angela
May 9, 2016
I have bought my last two Jeeps from Jeep 24. Brendan has helped me both times and made the process easy and stress free! He answered all of my questions and was even able to work numbers with me so I was able to get what I wanted without going out of my price range. He also called to check in with me a couple months later to make sure I was still in love with my new car. I would highly recommend this dealer to anyone who is looking for great service and inventory.
Tony Ivaldi
May 9, 2016
Came into the dealership a little nervous cause I was getting rid of my wrangler that I love for something a little more highway friendly due to my long commutes. Jake got me set up with my Altima and made the process extremely easy. He even delivered the car to my work after a small hic-up delayed the pick up a day. Great experience !!!
Jeff
May 9, 2016
I went to CJDR24 looking for a used Jeep, and was greeted by Corey Hines. Corey was very helpful and patient, and never pressured me to make the deal. I found a great used Jeep, and throughout the buying process, Corey and Jessica Reed (in the business office) were professional, courteous, and very responsive. I'd highly recommend them if you're looking for a new or used car!
Beth.M
May 7, 2016
Those guys at CJDR24 do know what they are doing. With the help of Beethoven I was able to purchase my daughter a new Jeep Patriot
F.Nunes
May 7, 2016
Man oh man I love my new Dodge Charger. Thanks to Dodge product specialist Beethoven for helping me with my Purchase.
M.Smith
May 7, 2016
I purchased a Used vehicle from this dealership. I had the pleasure of working with Beethoven. They gave me a Great deal I flew in all the way from Indiana just to purchase the vehicle. They are Awesome
LizaMac
May 7, 2016
My husband and I had a great experience at your dealership to search for and purchase a new lease for my 2016 Jeep Patriot. Thank you for your excellent service!
Auntie Ree
May 6, 2016
I went to this dealership on the recommendation of my daughter as she bought a used car from Chrysler Jeep Dodge Ram 24 and was very pleased with a salesman by the name of Brendan Rappoport. I went to see him and he was such a nice young man, very pleasant and made me feel very comfortable, didn't feel hurried or pressured which can often be the case when going to buy a car. Trust me I've been through the buying process more than once, it can be a very nerve racking experience. Jake Luchkovitz the sales manager was also very nice as well. I want to say thank you also to Jessica Reed the young lady in the business office who processed my paperwork you were awesome, very helpful and friendly. Everyone I encountered in the process was so nice, this meant a lot to me as this was not something I was really looking forward to going through. I would go back to CJDR24 and would recommend it to my family and friends..... Thank you, Marie
AmandaLee
May 2, 2016
Brendan was my salesperson and was so easy going. I felt comfortable with him right from the start. I'm so happy with my new Jeep and would highly recommend Brendan and Chrysler Jeep 24 to anyone in the market for a vehicle!
allisonlc
May 2, 2016
As a young woman visiting the male-dominated world of car dealerships, searching for a new car can be a very uncomfortable and quite honestly, insulting experience. However, Corey made the entire process painless and did not speak down to me once. The offer on the table was more than fair and I felt as though I was getting a great deal on both the vehicle and my trade in. I will recommend Corey to any friend or family member interested in a new car without hesitation.
Cherokeelover
May 2, 2016
I went to cjdr in hopes I would find a new car. After a short period of time I was driving my new Jeep home. Thanks to Corey and everyone that helped me
husbands
May 2, 2016
I recently purchased a preowned Jeep vehicle from CJDR24 and worked with Corey H. He was extremely knowledgeable about the vehicle, professional, and worked with me to establish a good deal. I appreciate his helpfulness and availability to answer all my questions throughout the process. If you visit CJDR24, ask for Corey!
Rpicanzo
May 2, 2016
Corey was great. As someone who works in sales it's great to not feel pressured and have someone who treats you like a person and not just another number.
CyMac1999
May 1, 2016
I came in to look some used cars and was greeted by my Salesperson Rudy and he got me into a brand new Jeep. I would have never known I was able to get into a new Jeep if he hadnt helped me!
JeepAnimal
Apr 30, 2016
Best Car buying experience I have ever had. Brendan Rappoport truly understands the customers perspective and put himself in my shoes. I felt as though he treated me like family and that's how it should be. Jeep 24 will be mine and my family's dealer for life!
Earl Turner
Apr 29, 2016
excellent deal, and LJ is a great sales person, even tho my credit wasn't great instead of blowing me off he worked with his managers and found a bank to get the deal done, and he moves around pretty good for a big guy
Kim B
Apr 29, 2016
Lj was very good I purchased one car from him he took his time finding me the car I wanted and got me approved I was so happy with his services I highly recommend him if your looking to buy a car.
Q, Baker
Apr 29, 2016
LJ is the most honest sales people I've ever dealt with, even when there was a small wait for the finance person he ordered me food and himself a large pizza, will do business with jeep 24 again!!!!
Ramon H
Apr 29, 2016
Lj was awesome to work with, made the transaction very smooth and easy I recommend the whole dealership to everyone.
Sade Semper
Apr 29, 2016
I purchased a used Jeep compass from Chrysler Jeep 24 and everyone there was great! Rudy was my salesman and handled everything like a pro! It was my best experience buying a car hands down!
SASLookingForCar
Apr 29, 2016
I initially went to the dealership to see what used cars were available and was approached by one of the salesmen, Rudy. He showed me a few vehicles including the Renegade which I thought was soooo gross from the commercials I seen. But once Rudy walked me through the car features and the top being removable... I was sold! Rudy was super knowledgeable about the vehicles on the lot and was not too bad on the eyes either lol. Smart and great personality which kept me engaged through the long paperwork process! I'd highly recommend him as your sales guy!
Susan Ross
Apr 29, 2016
LJ sold me my first car and I couldn't believe how great of an experience it was. I was very scared to walk into a dealership and get hit with really high prices but, LJ made me feel so comfortable. He really worked with me and walked me through the entire process. I would definitely recommend anyone and everyone to see him! I will definitely get any future cars from him and bring family members/ friends as well! Thank you so much for all your help and kindness ( which by the way is hard to find now a days) lol. Susan Ross
JDrumm
Apr 28, 2016
Rudy sold me a vehicle and it was a great experience, No hassle or haggle. Got me to where I exactly needed to be! Buy a Jeep from him!!
Challenger69Boi
Apr 27, 2016
Bought a brand new Challenger the other day, everyone was super helpful and friendly. Got a great price for an amazing car. The salesman, Sebastian, made the whole process easy and transparent. I could not be happier with the service and my new car.
K-Rose
Apr 27, 2016
My husband and I are very pleased with the purchase of our 2016 Jeep Wrangler. And we couldn't be happier with the sales man Beethoven Penalo. He was very pleasant and just great to work with. He took into consideration everything my husband and I were asking about and looking for in our purchase. We didn't feel pressured and felt very comfortable with him. I can say that if I hear anyone asking around about purchasing a new Jeep I will definitely refer them to Beethoven at Chrysler Jeep 24.
Smith
Apr 27, 2016
We purchased a Jeep Compass about a year ago from Beethoven and we absolutely love it. I plan on going to see Beethoven in 2yrs when my lease is up to buy another one.
Mary B
Apr 26, 2016
I worked with Rudy and Jake and they were great. Helped me get into the car of my dreams at a great price!
billyagua
Apr 26, 2016
Went into Chrysler 24 about a week ago after visiting some other dealerships in the area. They had a web special for the truck I wanted so I went in and met Rudy. I told him what I had for a trade and the exact deal I wanted. I few hours later and after some negotiation I came out with a great deal on an amazing new truck. Rudy was great and the dealership as a whole was as good as it could be. I would definitely recommend this place to anyone looking for a jeep chrysler or ram!
Dennis S
Apr 25, 2016
I recently purchaced a vehicle from Rudy at Chrysler Jeep 24 and the buying process was fast and seamless! It was an amazing experience and I would recommend buying from this dealership to anyone and everyone!
Edward Tarty
Apr 25, 2016
Couldn't have been more satisfied with my new purchase. Beethoven was superb!!
MassGrandmother
Apr 25, 2016
Had the pleasure of working with Beethoven. He was kind, professional, knowledgeable and patient with all the questions I had. I'll be sending friends to see him in the future.
Rell
Apr 25, 2016
I had the pleasure of working with the gentleman named Beethoven P. He was very easy going I did not feel pressure or swayed in any way. He truly wanted to help me and my family find the best car for us in our range. He went above and beyond to do so, and for that I am truly appreciative he will have a customer for life. Thanks again Jeep 24.
Brendan Rappaport's Super Fan!
Apr 24, 2016
There are no words to describe my buying experience except for absolutely awesome!! Brendan Rappaport was totally professional and very good at his job. Brendan listened to my story about my previous buying experience at another dealer and assured me that I will not have that here a Jeep 24. He was absolutely correct!! I went in there with such hesitation and all the folks there made it feel like a very warm, welcoming, family atmosphere. The manager even remembered my mother in law from years ago when she bought a car just from my last name, that says a whole boat load about their customer service. Again, I would recommend Jeep 24 to anyone and everyone and Brendan was an absolutely great sales person, very knowledgeable and very straight forward. I went there on Thursday late afternoon and I picked up my Jeep Saturday! Quick and awesome service. Go team at Chrysler Jeep 24!
Efran
Apr 23, 2016
Corey treated me great I wouldn't but anywhere else
lucy5699
Apr 22, 2016
I went to the Service Office of CJDR on Tuesday, and I had the great fortune of dealing with a wonderful service professional, Laura Spinola. She took the time to instruct me about locating information regarding the oil capacity in my vehicle so that I can make better decisions regarding maintenance in the future. She also explained a few more areas of my Jeep that needed attention, either on that day or in the future. I learned that seeing is believing ~ the facts don't lie! Thank you, Laura, for educating me, enabling me to be a better consumer and a DEFINITE future customer!Denise Lee
JeepShowKing
Apr 21, 2016
What else can I say besides Brendan Rappoport is my sales guy for life! He listened to everything we wanted and made it happen in record timing. I usually dread the car buying process like most people, but not this time. The process was smooth all the way through. Brenda was never pushy and made me feel completely comfortable with my purchase. I highly recommend this dealership to anyone in the market for a vehicle. Everyone at the dealership was so nice but Brendan was simply nothing short of amazing. If you go there make sure to ask for him and you will be blown away with your experience.
Melissa
Apr 20, 2016
I had the pleasure of working with Gerry. He was funny, personable and just really awesome to work with. This was the 4th dealership I went to and always felt pressured. Gerry made my friend and I feel comfortable and would absolutely recommend this place. I bought a really nice car and absolutely love it. Will be looking forward to working with Gerry again and telling everyone to go to Chrysler jeep 24
Ph.Stclair
Apr 20, 2016
This is my second purchase I have made at CJDR24 and it ha been Great. I have had the pleasure of working with Beethoven , he's very professional and knowledgeable I highly recommend him.
Magoo
Apr 20, 2016
Went in and met Rudy. Told him exactly what I was trading in, what I was expecting the trade value was, what kind of truck I wanted in a lease. No test drive or anything. Plain and simple what can you do for me?? He took some personal information and ran my credit score. A Cple hours later I had a new truck. It was on a long weekend so had to pick up next day. Truck was ready when I got there. Rudy handed me keys and asked if I had any questions or concerns and then shook my hand and said congratulations. I couldn't have asked for a more understanding, easy and very cooperative salesperson. No xxxxxxxx. It was like, you want to make a deal? Let's make this work. And Rudy did. And he made it fast and easy. Thanks Rudy
Jeepforlife
Apr 19, 2016
This is my 3rd jeep I have bought, each from different dealerships. I would have gone back to the last one I purchased from but it closed when Chrysler closed several dealerships in 2010.I did not care for my 1st dealership I went to, very pushy - Central Dealership in Norwood.I did approach Central's other location in Raynham and was not happy at all. I was quoted $2000. less than the Kelly Blue Book price for my car and just walked out - it was an insult for a vehicle that was in pristine condition.I started shopping around for another dealership to give me the best price on my car and excellent service. I was first drawn to Route 24 Jeep because of their large selection of inventory. I have never signed for a car during my fist visit to dealer but did here. I was offered a fair price for my car and able to obtain a good deal on my new jeep. I was amazed how well everyone there has taken care of me. My salesperson(Gerry) did an outstanding job to make sure everything was perfect. I was even impressed with the manager. I have been back since and they have gone above and beyond, things I though was an issue but after explained really weren't.My 2 daughters and son all own jeeps and couldn't believe the deal I received. They all know where they are going when they trade in their jeeps. I hope nothing changes at Route 24 Jeep.
C.Hojlo
Apr 18, 2016
Had the pleasure of working with Beethoven. He was very helpful and knowledgeable. We are very Happy with our new Jeep.
Doug
Apr 12, 2016
Recently bought a used jeep wrangler. Corey Hines was the representative who helped me out. Corey was very personable and builds a great rapport with his customers in order to better understand the needs of the customer. He put no pressure on any decision I had to make. Corey even let me sit at his desk to get my bank and insurance matters in order. I've purchased cars before and he is the best dealership employee I have worked with.
Shane Riordan
Apr 12, 2016
Just purchased a 2016 jeep JKU black bear from jeep 24 and Corey Hines. Had a quick and easy experience from start to finish. Easiest vehicle purchase I've ever done.
Nathan connelly
Apr 8, 2016
I bought a car my 2014 jeep in May of 2015. Then I continued to order accessories through service they were very helpful going above and beyond actually vacuuming my car out before putting the new mats in! They also gave me same day appointment and was very gorgeous to fit me in when it was convient for me! I would recommend this service to anyone.
George
Apr 7, 2016
Corey Hines & Jess Reed did an outstanding efficient job in getting me the Jeep. If you are looking for a new or used vehicle you really need to contact Corey Hines and go from there. Thank You Best Regards George
Mlbcell77
Apr 6, 2016
Rudy worked his butt off to get my payments where I needed them. Very happy with my experience at Chrysler 24. I will definitely do business here again.
Jl ebwater
Apr 5, 2016
Beethoven was our salesman - couldn't have been more helpful - very knowledgeable pleasent accommodating - the whole team ,manager ,finance Dept.all top notch .
Jennyfer Sordillo
Apr 2, 2016
Never imagined I would ever have a new vehicle, Corey and jess and Ed how can I ever thank you enough? Every day I smile knowing I made the best decision ever, I feel like a celebrity driving in style and I am not just saying that, I love my jeep, her name is Joe Joe she loves her new family everyone was super#alwysrecmmnd, love you guys, Corey your the best!!!
Ron Campbell
Mar 28, 2016
Outstanding sales representative, Soloman Reddix. No deception, just an honest, straight forward, salesman. A fresh of breath air. I would recommend them (especially Soloman) to my friends and family.
dodge guy
Mar 25, 2016
Sebastien worked harder than expected to get me driving a new truck. I will most certainly buy again from him. Thanks for all of the help.
Annettegd
Mar 22, 2016
Just got my new Jeep Cherokee and love it! This is the third car I have purchased at Chrysler Jeep Dodge Ram 24. Corey was the greatest!! He found the vehicle that met all of my must have's. will definitely be back!
June
Feb 1, 2016
I can't say enough wonderful things about the Service Department at Chrysler Jeep 24. Every time I bring my car in for its regular maintenance, I feel the service people go out of their way to make me feel extra special. They take the time to explain the maintenance that is required on your car at the time you bring it in and I always get a free car wash when my service is done. Recently I had a non maintenance issue on my car which was going to take a whole day to fix. They provided me with a loaner car at no charge. I used to take my car to a different dealer and I would leave there feeling totally frustrated as they would refuse to address some issues my car had. That would never happen at Chrysler Jeep 24. They take the time to listen to your concerns and they go out of their way for you to address your car problems. I will never take my car any place else. They are the best!!
jmarra
Jan 15, 2016
This is the second vehicle I purchased at this dealership and Melany was fantastic to deal with on both occasions. Painless and pleasant process. I will continue to refer friends to the Route 24 dealership family!
SRT
Jan 10, 2016
Purchased a vehicle and by far this was the first time it was a relatively seamless experience. Mr Solomon Reddix was professional and courteous with my time. Even the initial contact with the internet personnel Melanie, I hope that is correct, was cordial and courteous. Even the finance while finalizing the deal with Jessica was quick and painless. You have a customer for life.
Eric B'sfan
Jan 4, 2016
Great experience,staff is very helpful and courteous.
Jbraga9
Dec 29, 2015
While looking at Jeeps, my husband and I were pleased with the sales experience at Route 24. Everyone we dealt with was helpful and friendly, and we never felt the pressure that often comes with shopping for a vehicle. We highly recommend this dealership.
pam
Sep 28, 2015
Solomon is the best salesman I ever met he sat and talked about our needs and gave us the best deal he is the best
nanakat13
Sep 4, 2015
Over all pleasant , easy experience. Friendly professional staff. Mr Rappoport was able to complete my transaction in one day. Thrilled with my new vehicle.
nanakat13
Sep 4, 2015
I had a great experience at this dealership. I knew what I wanted and what I wanted to pay. They were able to fill my needs in one day. I would recommend this dealership to anyone in the area. Check out their website before you go. It work well for me.
RH
Aug 25, 2015
I came into the dealership multple times, i asked to see the internet specials and all i got was the runaround and that i did not recieve the intrnet price i was told i did not qualify for that vehicle. It was a classic bait & switch trap.
classicarz4me
Aug 12, 2015
I came into this dealership and was warmly and professionally greeted by Nick. He was very welcoming and made me feel at ease. I told him that I was test driving a few different brands to see what i wanted to purchase. So i test drove the grand cherokee. It was an amazing car and i fell in love. But i had promised my husband i would look at the acadia as well. When we got back from the test drive i sat down with Nick and we discussed some numbers. I had then said i liked the price and the car but had to finish my shopping. He said ok but had to let his mgr know where we stood. Thats when my whole experience here had changed. I went from a sales professional with Nick to a professional jerk named Jake. He came over and tried to push a deal down my throat would not take my word that i had to finish my shopping and i would most likely come back. He just kept pushing and pushing. He was improfessional and quite frankly an xxx. I didn continue my shopping and did decide to purchase a jeep grand chrokee. BUT i didnt go to Jeep 24 BECAUSE OF THAT "used car salesman" Jake. I am giving 5 stars only because I dont think Nick should be held accountable for Jakes actions. If you want to buy a Jeep ask for Nick but beware of Jake he will not listen to what you have to say. He just tries to jam a deal down your throat. Reading prior reviews i think i am not the only one who feels that way. This dealership really needs to look into his performance. I dont know how many deals he has been able to make for them but he did lose my business and any one i decide to tell about my experience.
kcarberry
Aug 5, 2015
My family keeps coming back to Jeep 24 as a result of excellent service, friendly personnel, and competitive pricing. My wife and I just bought 2 brand new Jeeps and we loved every minute of our experience. I would recommend the Jeep 24 team to everyone.
Bob Connelly
Jul 28, 2015
Our sales consultant, Brendan Rappoport, did a fantastic job educating my wife and I on the different models of 2015 Jeep Grand Cherokees available. He found us the best value for our budget and provided an excellent trade in value for our 2009 CX-7. The car buying process can be tedious and contentious. Brendan and the entire staff at CJDR24 made the process a lot less stressful and painless. True professionals!
Mary, Lab lover
Jul 28, 2015
The facility was very modern and attractive, but the lot was crowded. As I said, the staff was very courteous and responsive.
Cristina Marshall
Jul 24, 2015
I had never been to this dealership and from the moment I met Solomon Reddix he was kind helpful and patient. I have bought several new cars and this was by far my best experience. I would recommend anyone to go here and buy a car no one will help more than Solomon best service I have ever received. Thank You
marty
Jul 21, 2015
salesman was great. But they sold me a brand new 2015 jeep with a filthy engine. Looked like it was stored in a very dirty environment. Salesman agreed It was dirty but said that the dealership doesn't clean engines for liability reasons. Kind of odd, I never purchased a new vehicle with a filthy engine
jason c
Jul 15, 2015
I worked with Ali over the phone and when I came in Ali wasnt there so I was handed off to her "floor partner" Nick I. I was taken aback for a second but he greeted me professionally and courteously. He asked for a second to review any notes that way I wouldnt need to repeat anything which I thoroughly enjoyed. The whole process was absolutely smooth and seemless from my trade in appraisal to me driving home in my new to me Jeep Wrangler. I will definitely come back and work with this dealer and especially Nick. Great Team there.
Jacquelinemarie107
Jul 15, 2015
Recently traded in my 2010 Highlander for a new 2015 Jeep Grand Cherokee. Couldn't be more happy with the service I received from Jonathan Weinstein! He was friendly, professional, and able to get me exactly what I was looking for. I would definitely recommend CJDR24 to anyone looking for quality service!
BandS
Jul 14, 2015
Went to Website. Found 2015 Patriot. Clicked on " Get E-Price". Received an email with a lower price.Great! Called. Talked to Ali. Verified price in email. Put $500 deposit on credit card. Got call back from Jennifer. Asked for us to forward email to her. Verified price in email. Was told they would call back next day at 10:30AM. Next day at 2:00PM get call from Melanie?. First question was which website I was viewing. Next she said I was seeing wrong price on website because my browser wasn't updated. Then said "E-Price" was only good for college graduates and when financed. (we were paying cash) which was not stated anywhere in email. Classic bait and switch. Multiple websites, multiple prices, fast talk, rude employees (Melanie). Now waiting to see how long it takes to credit back my $500. It better be today. Please, everyone make sure you update your browser so you can get the "REAL" price at this place, not the one they send you.
Acura TL lover
Jul 11, 2015
Gerry was awesome! His customer service skills are outstanding! I have been buying cars for over 40yrs. And this experience was painless! Everything was done so professionally and fast. Thank you again Gerry and the great team!!
Dreamer
Jul 11, 2015
I have had less than favorable experience with car dealerships in the past. I will say I had a bit of attitude when arrived. I met with Brendan Rappoport,, I expressed to him what I wanted and did not in a vehicle. He listened to me and gave me valuable information to guide me in the right direction. His vast knowledge was refreshing to hear. I was extremely satisfied with my decision and purchase. Brendan was a pleasure to deal with and highly recommend him to anyone. Thank you for making this process so easy.
Jeeps4life
Jul 11, 2015
I started off exchanging emails with Melissa and had scheduled an appt with her to look at a new car. I was greeted professionally by Nick I. He introduced me to Melissa and I continued to work with Nick. He was amazing. Never did I feel like I was being treated as $$$ I felt like my time and money was best utilized. He truly is an asset to this dealership. I have and will continue to refer people to see him. Keep it up Nick!
Justaguy
Jul 11, 2015
From the moment I walked onto the lot, I was greeted by friendly staff. Our salesman Brendan was helpful and accomidatting. We never felt pressured or rushed. Even when my daughter was getting antsy, we were offered the time to think about all of our options to make a decision that suited us best. Would highly recommend asking for Brendan if you can, while I'm sure the other sales staff is great, our experience was with him in particular and he went above and beyond to make a deal that fell within our budget needs, while at the same time keeping in mind safety was a priority for our child. Would not go anywhere else when in the market for a vehicle new or used, great selection and prices, awesome staff and over all an easy experience. Thanks for making a situation that is usually a hassle an easy and smooth process.
Mbr22
Jul 11, 2015
Honestly I hate dealerships because of the pushy salespeople. I knew I needed a new car but didn't want to be harassed. I felt extreme ease talking to Brendan. He made me feel comfortable and relaxed about my big decision. He was extremely knowledgeable about every aspect of car buying. As a female you never seem to trust your getting accurate feedback. I recommend seeing Brendan to anyone out there looking for a straight up nice guy and a great salesman!
Nick
Jul 11, 2015
Where do I start? Chrysler Jeep Dodge Ram 24 exceeded my every expectation of what a car buying experience could be. When I first Walked through the door I was welcomed by a salesman named Brendan. I wasn't sure about what vehicle I wanted also what I could afford . I originally just came in to look around. After a quick talk with my salesman with what my wants and needs are in a vehicle and what my budget was, Brendan knew just what vehicle was perfect for me. He pointed me in the direction of a Ram 1500. Being unfamiliar with the truck and mostly driving Fords I couldn't believe the knowledge he possessed about the vehicle. Anything question I asked he had the answer for. I went for a test drive and was blown away by how well it drove and all the options it had. I knew this was the truck for me. Unfortunately after getting my credit looked at I wasn't in as good as a position as I thought I was . I wanted this truck so badly I didn't know what I was going to do. Brendan then introduced me to his manager AL Viera . He assured me that he would do everything in his power to get me into the truck of my dreams. He said that they have a great finance department that will work with me to get me what I want. Sure enough he was a man of his word and I signed the paperwork that day and have been a happy customer of cjdr24 for over a year now. The truck is still running great and I look forward to continuing my relationship with Brendan and AL and the whole cjdr24 staff and have sent many referrals their way. I'm thrilled to finally find somewhere I can trust and feel comfortable when it comes to purchasing a vehicle. Go to this dealership and see Brendan. You won't be dissapointed!!
Tommy
Jul 11, 2015
After speaking with my cousin who recently made a purchase from this dealership and knowing how satisfied he was . I decided to take a trip down to with my family to see if i could trade in my vehicle and get a vehicle a little bigger for my growing family. My salesman was L.J. He was terrific! I currently live in Cape Cod so it was a little bit of a drive to get down there but it was well worth it. I had brought my whole family down to make sure whatever i chose would have enough space for all of us. We had all Decided we wanted a beautiful certified Dodge Durango. My kids were so excited they wanted to leave with the car that day and ditch my old Rav 4 that had been through the ringer. I asked L.J. if that was possible. He assured me that it was. The whole process had taken a little while and my kids were getting antsy. They were very hungry and i had realized that we kind of skipped over breakfast to get to the dealership early. Next thing you know TWO PIZZAS were delivered to L.J.'s desk. Unbelievable. He must have known how hungry we all were. So me and my family ate one and L.J. ate the other. i could tell he was hungry too and didnt take a lunch being so dedicated to getting me to drive home with the vehicle. Thats a salesman who goes above and beyond what is needed. Go See L.J. Some people say you break bread with friends and family. In this case we broke breadsticks!! LOL. Thanks again L.J. Me and my family love the vehicle so much more room!!
Dani K
Jul 10, 2015
Thanks to Jennifer Tracey we have a new member of our family, our Jeep Cherokee Latitude. :)
BostonDani
Jul 10, 2015
Jennifer Tracey made the buying process a less stressful one which it can be when doing this. We love our new Jeep and look forward to staying in the Jeep family.
rick121863
Jul 10, 2015
Went to Chrysler Dodge jeep Ram in Brockton. Mike Shaw greeted me right away. He was professional from start to finish. Asked what I was looking for within my budget and ended up purchasing a 2013 Jeep Wrangler Sport which was exactly what I wanted. Great experience with the business office as well. I recommend '24 to anyone who wants a great experience. Ask for Mike Shaw he will do his best to find you your vehicle at the best price.
John Z
Jul 7, 2015
This is the second vech we have bought from this dealership and salesmen,Brendan who has always made himself available to us with any questions and help we hav asked of him.
Mr. Happy Customer
Jul 4, 2015
I worked with Nicholas Ingersoll and he was AMAZING! He not only advocated to get me the price I was looking for but he went out of his way to get that car ready for me to take on a road trip. I worked with Jessica in finance and she too was an absolute sweetheart. She took her time and explained everything to me. Never did I feel like they were trying to "sell me" anything. I walked out of there with a great sense of comfort. I recommend them and Nick to anyone looking to buy a new car.
Jonnycash1
Jul 1, 2015
Very good dealer. I dealt with Jonathan. Ive dealt with other Jeep dealers and this one was by far the best ive dealt with. I would recommend this dealer looking to buy a Chrysler Jeep Dodge or Ram. They also sell Nissan. Very honest dealer.
dee222
Jun 14, 2015
Solomon was so helpful and real! Great personality. We felt totally comfortable. So nice not to have all bull that usually goes on with salesmen. Thank you! Cant wait too take my Jeep home!Deidra
Artan.worce. 124
Jun 12, 2015
I just bought from them lexus rx ..the first day the battery is dead. ..they said the car was to lexus dealer and they lie. ..they never check the car.
Joyce
Jun 9, 2015
Just wanted to say how pleased I was with David Simmons, the technician that serviced my Jeep Compass. He personally spoke to me with the results of my service. He was great! Of course Laura was terrific as usual.
Scott and Joyce
Jun 9, 2015
We recently bought a 2015 Jeep Grand Cherokee from Solomon. This was the 3rd vehicle we bought from Sol and he is 1st class. Beyond being a good person, he goes above and beyond to deliver on our needs. Of course we would buy from him again, because of the wonderful experiences we have had with him. He was there for us from before, during and after our purchases. He continues to be helpful with the service we receive for the life of our vehicle. Thanks so much Sol for your attention in every aspect in dealing with Chrysler Jeep 24.
rscsjeepowners
Jun 9, 2015
The whole team was excellent.. They treated us as a person not just someone who had money to spend as we were treated by another dealership... The CJDR 24 Team made sure that they answered our questions/concerns.....Definitely would go back and recommend this Dealership....Thank you Melissa for introducing us to Gerald who went out of his way to ensure that we had a pleasant experience.Owners of a new Jeep Grand Cherokee Overland
Douglas
Jun 1, 2015
My experience at Chrysler jeep Dodge Ram 24 was the best I had have . Even best when I got a Scion tC at Toyota.. The person who helped me was Parod .. This guy is great . Very helpful and a nice person .. I end up trading my Scion tC for a new SUV car.. I'm so happy with my new car.. Thanks Parod for all your help..
Cherokee ltd.
May 7, 2015
Buying our new jeep was easy! And we got more vehicle than we were expecting. Sol was great to deal with, as was the finance manager Jess. They made it simple and painless. Will be back for another jeep this winter.
PatSoxFan
Apr 29, 2015
I was pleasantly surprised that they actually had the program advertised on their website. I understood that I may not qualify for a few of the rebates (which all dealers advertise to get the price down) I had no pressure dealing with Jen. I received the deal I was looking for and more. When the business manager took over I thought here goes, but there was no pressure there either just information. Thank! A+ I would recommend to anyone.
Mark E.
Apr 23, 2015
I would like to start off by saying, I hate car sales people and car dealerships. After going to another Dodge/Jeep dealer and being helped by a total baffoon, I ended up at Dodge 24. Solomon was the first person I dealt with and needless to say that I walked out with a new Ram. Solomon was beyond expectations and fulfilled every promise.
blyblvrd
Apr 21, 2015
I was shopping for a specific Jeep and these guys had a model close to what I wanted but not close enough. Their customer service for new car sales was so good I decided to include them in a small group of dealers to consider ordering my Jeep through even though they were further away than all the others. From the first call they offered the lowest price and were very friendly and efficient about everything. Brendan was exceptional to deal with. If they were closer to me I would have bought from them but their pricing did help me get the pricing I needed from a closer dealer where I wouldn't have to deal with out of state buying issues.I felt bad not giving them the sale so I at least owe them this review and will certainly shop them again for a future purchase. I recommend CJDR 24.s
Amy N
Apr 20, 2015
I was recommended Jeep 24 for my service and I am happy they did! Great service. Chuck the service manager is very helpful and understanding on customer concerns. A+ service
Anne
Apr 13, 2015
Solomon was great and if you're looking for a vehicle go see him and you will be impressed. He takes time with the whole process and makes sure you are happy and knows what is going on. If you're looking for a great dealership and an honest sales person Solomon is the man !!!!!!!!!!!!!!!!
janetdc
Apr 13, 2015
I love my new car. Solomon Reddix was great and it was a great experience.
Happy 1st time Jeep owner
Apr 12, 2015
This was the easiest car buying trip I ever had! I've been looking online for an SUV and decided on a Jeep. I built a Jeep Cherokee and a Grand Cherokee, undecided on which I wanted. I went to CDJR 24 with my papers and was greeted by Gerry. I showed him what I was interested in, he got keys to a couple of Jeeps on the lot and off we went for test drives. He was so patient with me and all my questions. He quoted me bottom line prices and I went home to make my decision. No pressure at all which is what I dread most about car buying. I called him a couple of times with questions and he was great about getting back to me with the answers. I finally made my decision and 2 days later drove off with my new Jeep! Thank you so much for making this a good experience. I will definitely pass the word on how great everyone at CDJR 24 was to deal with and will be back when it's time for a new Jeep!
Crap24
Apr 10, 2015
This dealer does NOT value their customers.... They under mind you and feel there's more customers out there that will pay more and have better credit. They are not afraid to lose business.. They will lower any car price by $50 bucks to "MAKE A FRIEND"but not to save a customer. Also this place is not family oriented waited 6hrs and when asked for vending machines was told to go to the gas station a cross the way. Watch for Jake the wanna be deal maker will sell you the world. However, Once you get into the BOX with Adui, the financer, its a whole new deal. Also stay away from Jennifer sales rep she can't sale a bag of chips if she tried...
DurangoHappiness
Apr 10, 2015
I have been around the car business for a long time and know plenty of car sales managers, finance managers, GM's, etc. I have grown to identify and recognize the "tactics" of the car sales game. Almost two weeks ago, I walked in to CJDR24 expecting to deflect all of the tactics that would be thrown my way. To my surprise, I didn't see a single tactic. Instead, I had the best car buying experience ever. LJ Calero was our salesman and was awesome! I never felt pressured, lied to, or anything of the kind. Instead, LJ was patient, honest, educating, and most important, sincere. His sales manager, Chris Diaz, was also awesome. Every step of the way, I felt truly comfortable with this dealership and their team. While they don't have coffee in the showroom, they make up for it with their attention to you as a customer. The most impressive part of my experience was when I took delivery of the vehicle. I had ordered running boards for my Durango. When I went to pick it up, the wrong running boards were on the vehicle. I was expecting a lot of push back and negotiation. Instead, I got an apology and commitment to get it taken care of. Right away, they were in motion getting the correct running boards ordered. This has been the BEST car buying experience I have ever had. I will be recommending ALL of my friends and family to buy from this dealership. As a side note, this has been a stark comparison to my experience with Boch where I was lied to, deceived, and made to feel like I was insignificant. Hands down, they got the right people with the right attitude and care for the customers.
Chris
Apr 9, 2015
Beethoven Penalo salesperson, gave me a great car buying experience. Everyone at Chrysler Jeep Dodge RAM 24 were professional and very helpful. I did not feel rushed or taken advantage of. Thank you!!!
Dennis and Kelsey
Apr 8, 2015
Solomon was wonderful! Made the whole experience extremely. Solomon was extremely knowledgeable, never once trying to push us in a direction we didn't want to go. He had a solid answer to every question, and never gave incorrect advice. He understood our position, and easily worked around our situation.
James Lemos
Apr 8, 2015
Came to the dealership on a rainy day and I was met outside by Solomon and he immediately made me feel welcomed and willing to help. I really was just looking but after Solomon showed me the Jeep Patriot I just had to have it. If you're looking for a car do not hesitate to go in and see Solomon he's the man.
Anthonye
Apr 7, 2015
Jennifer Tracy was very easy going she made the whole experience super easy I would definitely recommend them/her in the future, I just can't say enough on how the treated me
Johnp39
Apr 1, 2015
Solomon is a no pressure, no nonsense sales professional. Does right by the customer and makes you feel like your his #1 priority. He does right by his customers.
Michael Powers
Mar 18, 2015
I purchased my first Jeep after looking at several different years, makes and models of vehicles for over two months. From the minute I arrived at the dealership, Solomon Reddix was extremely helpful. He listened to every detail of my requests and came through. He went above and beyond just a salesman and made purchasing the Jeep a pleasure rather than a stressful process like most dealerships. If you need a new vehicle be sure to visit these guys, and make sure you ask for Solomon!
mikjp3124
Mar 18, 2015
Solomon was fantastic from start to finish. He went beyond being a salesman and took purchasing my new Jeep to a personal level. He took everything I said into consideration from start to finish, and got me into a beautiful brand new Jeep for less than what I was expecting. It was a pleasure shopping here and would suggest talking to Solomon if you're looking for a new vehicle.
Karen Seropian
Mar 11, 2015
I just purchased my second Jeep from Chrysler Jeep Dodge Ram 24 and will keep on purchasing from them. Both the sales team and service team are top notch. They definitely make purchasing a new vehicle a pleasant experience. Thanks Jake and Solomon!
Jsaw
Feb 28, 2015
I had a wonderful experience buying a car for the first time in a long time! Rudy was a great salesman he knew his cars and was very professional, I have 2 little ones who can be trying at times and they even catered to them fed them lunch too! overall a great experience!Jenn & Girls from CAPE COD!
Hayward
Feb 25, 2015
I have had terrific experiences with specifically Laura and Chuck. Treatment, and respect works both ways.Have gone out of their way to be accommodating.
J
Feb 17, 2015
I turned down the repairs due to the attitude this lady name Laura in the 3rd service stall had. She needs training on what great customer service means. She has a nasty tone and way of talking to people. I couldn't even get a word in without being interrupted. I can honestly say what she does is bark like a dog at you. She clearly displays she's upset and starts shaking her head, rolling her eyes when you're not in agreement with what she has to say or if you turn down her suggestions. I wouldn't dare talk to a customer in such manner. A pleasant tone is a must and you must be able to listen. It's nothing personal and it's ok for the customer to not want a particular service done. I've witnessed the staff laughing and making fun of a customer they recently just got off the phone with because he didn't quite understand what was being said. Never again will I go to their service department. I rarely write a negative review but this one I had to make time to write.
Jon
Feb 9, 2015
Traded in my vehicle and put its value towards leasing a Chrysler 300. Who ever gets a great price for trading in a vehicle? But, I feel like I was treated honestly and fairly. I worked with Solomon, who gave me all the time in the world, including test driving during the snow and lousy weather, and was informative, patient and low-pressure.
My search is over!
Feb 5, 2015
I'd been looking for a car for two years, so I've been to a lot of dealers. A lot. This place is the best: old school-- in the best way. Sol actually took the time to explain every button/knob/gear in the car, which I really appreciate. He made sure I thoroughly understood the car-- even after I bought it!! The finance process was very easy. Most importantly, they offered me an amazing deal: really, an offer I couldn't refuse. There was no heavy pressure, and I don't think they need it when their staff is so competent and knowledgable. I don't live close by, but I feel lucky I found this place.
No pressure
Jan 30, 2015
From the time we arrived it was old fashioned car sales pressure. And when we said we needed to think about the price and the investment we were about to do.we were told "you won't get this price if you leave now" no pressure..? Plus they told me totally inaccurate information on true car pricing along with corporate partner incentive discounts.shadiness doesn't even come close to the word I would use to describe this dealership.sales manager and sales person need to learn more about corporate incentive program .we went to central dodge dealership and were purchased a new Durango limited all done in a short time . Go to central dodge and see brain bell if you need a vehicle .
Henrique
Jan 22, 2015
We just bought a 2015 Dodge Grand Caravan through Solomon Reddix. Solomon was great. He explained every detail very thoroughly. The price discussed on the phone remained the same when we got to the Dealership. We got the best deal here, out of all the dealers that we had contacted that advertize one price but when you get there, the price is higher because you don't qualify for certain rebates. I would go back to this dealership and ask for Solomon again. This was the best experience I ever had purchasing a car. Thank you so much Solomon.
Marcus
Dec 31, 2014
We were referred to CJDR 24 from an online service from which we received several responses. CJDR24 responded quickly and actually had the cars they listed in stock when we arrived. The sales personnel were courteous and attentive. They honored the original price guarantee that came with their internet response. There were no high pressure tactics to buy a higher end car or add more options. Purchasing and financing the car was easy and hassle free. We got a phenomenal price for the car and a great finance rate. All this was made possible by the staff at CJDR 24. I have never liked the haggling that goes with buying a car. There was none of it with this dealership. It was a great experience as far as car buying goes. I recommend this dealership to anyone buying a car.
mstanto
Dec 30, 2014
B . Rappaport could not have made it any easier. He was very helpful and took care of everything! Will be going back for the next car.
BillyDeeMe
Nov 26, 2014
I went in for their advertised $199.00 Ram Big horn lease deal which they said I didn't qualify for even with a 780 credit score. Then they offered a lease for 72 months at $450.00 on a "dealer used" "New" pickup with over 6000 miles on it. This place is beyond shady!!!! They try to lure you in with BS lease deals that apparently no one qualifies for and then try to get you to lease (an essentially used) a vehicle at a higher rate than it would cost to purchase the pickup outright. I thought this "bait and switch" tactic was illegal, but Chrysler Jeep Dodge Ram 24 does it anyway. I wish I knew who to report them to for their shady and illegal sales tactics.Don't go to this dealership unless you want to get ripped off!
mdlpnt
Nov 21, 2014
Beethoven is a terrific sales person! No pressure, not hurried and takes a lot of time with you to make sure you are getting everything you need to know and then some.I purchased a vehicle from him on Monday and then brought my Daughter back on Wednesday so she could get the vehicle she was looking for!
Eric
Nov 12, 2014
Mike Boland & the entire sales staff at Jeep 24 were great to work with. Mike, specifically, was knowledgeable, courteous, & didn't pressure me at any point to move forward with a purchase I wasn't comfortable with. The entire sales staff worked with me to get to a price point I was looking towards & went above & beyond to make it happen. I'd recommend stopping in at Jeep 24 if you're looking for a Jeep. Ask for Mike Boland.
Randilynn C
Nov 12, 2014
My husband and I went to Chrysler Jeep Dodge RAM 24 interested in leasing a 2015 Jeep Grand Cherokee. The salesman, Michael Boland, was professional, patient, informative, knowledgeable and friendly throughout the entire process. He worked with my husband to get the best deal possible and we are very appreciative for his help. This has definitely been our best experience purchasing a vehicle. I will definitely recommend this dealership to all of my family and friends and refer them to Michael since our experience was so good. Thanks!
LMC
Nov 4, 2014
Solomon Reddix was my sales professional - my favorite kind of salesperson - NOT pushy. Got me exactly what I wanted in one day! The only way to buy a car!
CWest
Nov 3, 2014
Bought a new jeep from Solomon Reddix. I was very impressed with his knowledge and commitment to making the deal right for me. The price was very competitive and he answered all my many questions.
Dave
Oct 30, 2014
I purchased a new 2015 Ram 2500 built to my specs (factory order through the dealer). I worked with Solomon Reddix and have only great things to say. The process was actually enjoyable and completely no hassle. Other dealers tried starting with an unrealistic price hoping to haggle, but this dealership gave me a great price from the start and a no-haggle experience. Solomon kept me apprised of my expected delivery date and was very responsive via phone and via text on answering questions I had. When I came to pick up the truck it was flawless with all of the paperwork, manuals, keys, etc. all ready for me. They were pleasure to work with and I highly recommend Solomon and the dealership.
Myjeep2007
Oct 25, 2014
Brendan has an excellent work ethic, very dedicated to your organization. He ensures all of his patrons are cared for in a professional respectful manner before and after the sales are complete. He performs all his duties with the highest level of excellence.He maintains a professional example at all times, He is definetly an asset to your company. I also dealt with (George from service dept. he was very helpful as well, explained everything about the install of my automatic car starter. He was very patient and kind and extremely knowledgeable.Scott was awesome as well a great manager!!
rdownarowicz
Oct 7, 2014
I was treated excellent. My salesman Mike was knowledgeable and answered all questions. They had best price and Mike was very nice to me and my son
GSwale65
Sep 28, 2014
This was by far the best experience I have ever had buying a car!!! I wanted a new 2014 Dodge Avenger and they didn't have any since they aren't making them anymore. My salesperson was Brendan Rappoport and he was a pleasure to deal with right from the beginning. He assured meThat he could get me exactly what I wanted and boy did he do that and more. I bought the Car on Monday and they had the car there by the next morning. They had to go get it from another dealership so I thought it would take at least 3-4 day but I was wrong. I signed paperwork on Monday and came back Tuesday morning to pick it up!!! They had it fully detailed, put a full tank of gas in it and I was so excited. I've never had Bluetooth but Brendan showed me how convenient it was to use and paired my phone. It's actually a really cool feature and I'm enjoying it very much. Brendan answered all my questions and was very patient throughout the entire process. I would highly recommend Chrysler Jeep 24 to anyone in the market for a vehicle. I'm sure all the sales people are good their but make sure to see Brendan he was fantastic!!!
patty.h.devlin
Sep 20, 2014
Bought a view jeep today from Brendan. The whole experience was a pleasure. I highly recommend jeep 24 . Tom and Chris were also very helpful and a pleasure to work with.
tomapone
Sep 18, 2014
I was treated excellent. My salesman was very knowledgeable and answered all of my questions. They beat all of the other prices I had already got rom other dealerships on the first quote. I would highly recommend this dealership, I believe I will be a customer for many years to come.
Christine
Sep 17, 2014
We were shopping online looking for a used Jeep then went to see the cars at the dealerships to compare what we saw. We went to several but after meeting Sol we knew we wanted to buy from him. He was so kind and easy to talk to We felt no sales pressure at all. He is just a regular nice guy. We are very happy we chose to buy our car from him. We also financed through them and Vanessa was so kind and friendly and made everything so easy for us as well.
Waste of my time.
Aug 4, 2014
So, I see a 2014 jeep limited on line. I send an email to the dealer. I get a call within minutes from a woman in the internet department. She states within an hour she will have photo's emailed to me. 20+ hours later I get an email asking if all my questions have been answered. I email back asking if this was a joke? Immediately an email from this same women states ,"oh that was just an automated email". She says she called me at 3:30 pm yesterday.No message left. I'm not an idiot. There was no call.Giving her, and this dealership a chance to earn my business i give her another shot at getting me some photos and information on this jeep.It is now 6:30 pm, day two. I would never consider doing business with a dealer that could care less about getting the most simpliest job done.This place is a joke, and a bad joke at that.My monies will be spent elsewhere.
Gina R
Jul 31, 2014
It was easy, informative and overall great! Solomon was full of all the information I needed and then some. He made me feel very comfortable. Very satisfied.
Jiahua
Jul 23, 2014
It is a very good car dealer. Almost all cars there are nearly new. Their price is another attractive thing.
bachwater
Jul 15, 2014
Went in for a recall on a switch for a 2011 Dodge Caravan. Female service advisor looked at it and abruptly asked if I wanted an appointment. I said yes, but the switch had already been removed because it started smoking and I removed it for fear of burning the whole car. She jumped down my throat saying that THEY are the only ones who can remove the switch. I replied that I wasn't going to let the car burn. She started entering information into the computer while shaking her head as though I was some kind of idiot. I took my recall notice and told her she had a very bad attitude and that I would go elsewhere. I further told her I would report the experience to the management. She yelled back that she'll remember my name.
Tmc5327
Jul 2, 2014
I had a 2006 jeep Liberty that I traded in for a Jeep Compass which I love!!! Solomon was great. He explained every detail to me very thoroughly. I would go back to this dealership and ask for Solomon again. This was the best experience I ever had purchasing a car. Thank you so much Solomon.
truknella1965
Jun 30, 2014
I was interested in trading in my Jeep Wrangler and Volkswagon convertible in for one nice vehicle. My fiance gad a great experience in leasing her 2014 Jeep Compass Latitude. Her sales person, Solomon Reddix, was excellent in getting her a car that she liked and succeeded. I decided to go back the following week to see what I could do. Solomon was very attentive and got be great deals on both my trades and got me into a fully loaded 2014 Jeep Cherokee Limited (very nicely loaded). Solomon is knowledgeable on all jeep products and I left the desire ship extremely satisfied. I love my new car
Bob8Barb
Jun 19, 2014
Went to look at a used Jeep Grand Cherokee over a month ago. Met Brendan Rappoport. Very friendly, and very knowledgeable about the cars. We liked the Jeep, and decided to look at a second car for my wife. Brendan made a lot of promises and fulfilled all of them. We ended up buying the Jeep, as well as a Nissan. Both cars are everything Brendan said they were. I like driving both of them. I would recommend this dealership, as well as Brendan to anyone looking for a new or used car, and an enjoyable experience at a car dealership. I will definitely be going back for my next Jeep.
amigos13
Jun 8, 2014
We had an issue with our Jeep and dropped it off at CDJR24. Laura Spinola was our contact and she gave an accurate assessment of the problem and gave us an estimated time and price, which was earlier and less money than the original quote. It was a totally positive experience.
Powers_
Jun 3, 2014
We bought a new Jeep Cherokee and we love it. Brendan was very helpful and informative. He really went the distance to help us get a good deal.
pamzarie
May 26, 2014
Brendan, my dealer, was very friendly and accomodating. The dealership really detailed our car so that-for a five year old car-it looked/smelled practically new. They were able to do most of the "leg work" there is to transferring ownership to another car (which can otherwise be a painful eventuality with such a purchase). Brendan was knowledgeable about the proceedures leading to final sales/ownership. He tried hard to give us the best price possible.
A very satisfied customer
May 11, 2014
I walked in and wasnt bombarded by salesmen. A gentleman by the name of Mike Boland came over and introduced himself. He was beyond polite. After going over what I was interested in and my budget, we walked around and he showed me different vehicles which might fit me. I felt both comfortable and confident. After having been at other dealers where I felt they weren't listening, it was refreshing that Mike was listening to me. We sat down, he explained everything to me with NO SURPRISES about extra fees. He was beyond a pleasure to work with. I highly recommend him. Thank you One very HAPPY customer
Dave
May 9, 2014
I would like to say that before walking into jeep 24 I was just shopping to compare buying from a local dealership or driving around to other dealerships to make my new car purchase but after spending time with Mike Boland who answered all my questions and took his time explaining to me the options that I wanted convinced me this is we're I wanted to buy my car and felt comfortable to enough that day to not go anywhere else.I love my new car and he was able to get me a great rate for financing.If your in the market to buy,please go see Mike before going anywhere. Thank you Jeep24 and Thank you Mike :)
Teixeira
May 7, 2014
I went in to look at cars and ended up finding a good deal on a car that was just brought in that very day. I put some money down & then couldn't get in contact with ANYBODY after that. I've been calling for weeks, leaving messages and nobody had returned my phone calls. They took the car down from the website and won't call me about any updates or to make a payment. 'Til this day I haven't been able to get my money back, and now I just want my money back and don't want to ever come back to this place again.
Lexstacy1
May 7, 2014
Walked in just to look around and ended up leaving with a new truck, Great salesman was very knowledgeable,Friendly and not pushy. Highly recommended !
bohn
Apr 11, 2014
i had a great experience there they did everything to get me the truck i wanted overall the sales people were very nice to me
lns14
Mar 6, 2014
Staff was pleasant, friendly and easy to deal with. From sales to finance. It was a change from the normal dealership bs. Highly recommend Chrysler Jeep 24!!
Newbuyer
Mar 3, 2014
I went into this dealership not ready to buy anything at all and as a first time buyer i was hesitant to. I saw Rudy as soon as my father and i parked and he helped us out right away. We went through a couple of options and then i test drove the Jeep Compass. It was great but i wasn't sold on it. Jeff Craig had come over and asked us what he needed to do to help. He looked up another jeep and brought out the Jeep grand Cherokee that was awesome and exactly what i was looking for. As a recent graduate from college i was really nervous about payments and everything but they were all more than willing to work with me to make me feel better about them. They set me up with a bi-weekly payment plan which also gets taken out automatically the day i get paid. Everyone there was personal and enjoyable to work with. Overall my experience buying a car from these guys was very enjoyable and would definitely recommend their services to anyone looking for new or used vehicles, they had so much to choose from!
dissapointed
Mar 1, 2014
Based on my experience that day.....do not go near this dealership ever...when you get a bad review ok ..but I'm not the first nor will I be the last to give them a bad review. ..I was there over 5 hours purchasing a car....I was not happy about that at all. ...I should have left there giddy, but I left there exhausted. .wondering if I did the right thing..They charged me for a inspection sticker but never got one, talk about details that do matter, also there were mats in the trunk for the car they to were missing. I should have noticed but like I said I was to exhausted to notice after just wanted to go home..
Shaun, Jeff
Feb 26, 2014
I purchased a Jeep Cherokee from this dealership. Initially they wouldn't match the price from TruCar. then when priced matched, they tried to sell me an extended warranty to get a lower APR on purchase. I was told if you buy this warranty I will get you 1% lower APR. the warranty I was told, because he liked me, he would give 50% of the price (warning sign there). I found the extended warranty 20% cheaper than what he offered. I took this back to him. Based upon the initial forms I signed based on this extended warranty and amending the form Then when I purchased the car aftert this amendment, they give me the wrong VIN # car from my initial purchase. they crossed the mileage certificate and the finance forms. they removed the MRSP sticker adn didn't give it to me on day of purchase. My mistake for not cross referencing all paperwork upon purchase. then when I was driving the car and sat in passenger seat, the passenger side sun visor was broken. I told them this and arranged repair. tehy called me to tell me they had a new stereo system as mine was broken I took it in for repair waited two hours. Told they don't have the radio or bclip for sun visor and should return later to get it fixed. why did I arrange to get fixed and take car in if they didn't have parts. Very bemusing! Wouldn't encourage anyone to go here. you get what you would anticipate from a car dealer- scam of deals and poor management. The place is absolutely shocking in terms of service!! the owner wants to do the right things, but his team let him down too much. Unprofessional adn a disgrace. Please avoid going here!!! Unless you want to be ;"ripped off" on price, finance and service.
eugejackson
Feb 26, 2014
they called me up to tell me they had to replace my car entertainment system on my newly replaced car they had the system ready for switch i also informed them that my passenger side sun visor was broken and needs the clip for repair. they informed me they would have the parts. they had my car for two hours, ran some type of 'diagnostics' on my stereo which wasn't completed in that time. i inquired about the time it was taking and told them to stop repairs (done none) as I had to leave for a business meeting. they then inform me that they don't have entertainment system in stock nor the visor clip for repair. Why would I take a car to a dealership, sit for two hours, to accomplish nothing. the whole dealership and the service center are a disgrace and would encourage you to go somewhere else. You will tell the service you will get by the amount of persons waiting and length of time of wait and also the look of 'gloominess' on the waiting persons' faces. that will tell you teh story. I would then recommned you to turn around and go elsewhere or you will experience the same!
Christine
Feb 24, 2014
First of all I Appreciate the sales experience that I encountered when I met Soloman Reddix at Jeep 24. I had not purchased a new vehicle in 25 years; Therefore I was somewhat skeptical of the process as I remember the days of high pressure sales tactics. He was extremely knowledgeable and respectful. There was no high pressure and it was a very enjoyable process. I would highly recommend this dealership for a vehicle purchase. I will tell all of my friends to go there and ask for Soloman " He gets it"
Garry Elysee
Feb 16, 2014
thank you for evaluating my chrysler voyager .it was a good experience and quality repair for my car
devmom28
Feb 10, 2014
After many visits to other dealers, Mr Reddix & chrylser jeep 24 was the best experience by far! He was very knowledgeable and knew every car on his lot. Mr. reddix helped me pick the best car for the money i was looking to spend . He took the time to even show me how all the new gadgets worked in my car and came in on his day off to deliver me the car. I tell all my friends & family to go see Mr Reddix whenever they arethinking about a new or used car. A pleasure to do buisness with.I will be back !!
Mgmcevoy
Feb 10, 2014
Solomon Reddix was an excellent sales person. He made the car buying enjoyable and really respected our time. We will be recommending him to our friends
Florida Ranger
Feb 1, 2014
I live in Florida and was visiting in MA and trying to help my brother in law buy a used vehicle. There was a decent amount to choose from. Sometimes having too many cars makes the decision more difficult. We were greeted by a salesman who was already outside, in fact he was looking over the vehicles. His name was Mike B. I asked him what he was doing & he told me that he tries to get to know everything about the cars that he can in his spare time. We liked that. What he said was true, & he was able to point us in the exact direction we wanted by make, model & price. Overall a very good experience.
maryellen
Feb 1, 2014
After being warned that all dealerships will push you until u buy I was a lot.worried about walking into one. I didn't have to be. I met a tall nice kind looking salesman namedn Mike who put me at ease right from the start. He knew the cars inside & out & could answer all my questions. He didn't give me a runaround on the price either. He knew what I could spend.& kept me to that. Financing went fairly easily as well. As for me. I won't be needing a car for a good long while.but I would definitely recommendnseeing mike again to my friend.
CelticsFan1
Dec 29, 2013
Very dishonest people.I was interested in a 2009 Honda Accord,I was told over the phone that the Carfax report indicates no accident and 1 owner because they didn't post it and I asked them about that.I set up a test drive.I drove yesterday about 45 minutes from Providence,Rhode Island to Brockton,MA.The vehicle wasn't ready because the battery needed to be replaced I was told.The salesperson wanted to start making deal without a test drive which I refused.So we went to get the vehicle to their maintenance shop.Hopefully it started.I did test it for 5 minutes.It was perfect beside a smell of coolant like when I opened the hood. Then came the very disappointing moment,the car report indicates No accident,but 2 previous owners and a ODOMETER ROLLBACK.It showed a 20000 miles setback.And a open recall from the manufacturer. What a very long drive back home with disappointment,plus waste of gas and time.
car buff
Dec 15, 2013
Our salesman Mike boland was knowledgeable patient & made the car buying ecperience an easy task. Thanks mike. Love the vehicle
jerry
Dec 15, 2013
Good selection have alwsys wsntrd a jeep cherokee my salesmsn mike b was enthusiatic & very knowlegeble your. Showroom was great but couldn't get all the stars to light up!
karen w
Dec 15, 2013
I have been to many dearlerships I have never met a more knowledgeable salesman like michael boland great experience.
teganmarie
Nov 19, 2013
This was by far the most pleasant experience I have ever had shopping for a new vehicle. The sales personnel were very friendly and helpful and the sales manager got me the best deal possible on my brand new jeep (I had previously gone to three other dealerships to see what the prices would be). My financing rate was also excellent and better than the dealerships I had visited previously. I felt as though I was treated like family and I will never buy from another dealer again.
MikeK
Nov 9, 2013
We first showed up at ChryslerJeep24 in Brockton on Friday, 8 Nov because we saw a new 2013 Jeep Compass on their website. My son only wants to drive a 5-speed manual transmission and the one on their website was one of the only ones around. We were promptly greeted by Victor Morel. Victor was very friendly. Victor helped us find the Compass we wanted and gave us a test ride. He then went over the dealership offer clearly and without pressure. Despite Victor trying to close the deal on the spot, we insisted on going to other dealers. But later in the day we came back to buy the Compass. Again, Victor was very helpful. We were pressed for time so he hurried along the initial paperwork. We agreed on the final deal and decided to do the final paperwork with the finance manager the next day. Victor's sense of humor and friendly manner made the entire experience a positive one. This morning (Saturday) we met with their finance manager, Jessica Reed. Jessica is, in a word, awesome! In addition to knowing her stuff cold, she has a great personality, a great sense of humor and an infectious laugh. She patiently explained everything about financing, insurance and extended warranties we could make the best, most informed decisions possible. Like Victor, Jessica never made us feel like we were being pressured into anything. Over the years I've bought about 10 new cars and two Harleys. And I've financed all of them. Jessica is without a doubt the friendliest finance manager with whom I've dealt and her finance accumen is second to none. We're very excited, as we're picking up the Compass Monday evening. I'm sure we'll be just as happy with the car delivery as we have been with the rest of the car buying process. I strongly recommend Chrysler Dodge Jeep Ram 24!!
Car buyer
Nov 3, 2013
I went to Jeep 24 to purchase a 2013 Ford Explorer with exceptionally low mileage. The saleswoman that assisted me was Suzzette. She was very knowledgeable of the vehicle and couldn't be more kinder.. I have hectic schedule, so it was hard to get a right time to get there the same time as my wife. I drove the car the first day and schedule for my wife to drive it the next day. My wife is the primary driver. I have another car. Suzzette did not pressure me in any way to stay and purchase the car as most dealers do. We looked at the car the next day and my wife liked the car but we couldn't buy that day as well due to some family member going through health care issue with her infant son.. So we babysat the other two, the dealer could not test drive the car we were trading in because two kids were sleeping in the car.. Suzzette reschedule for us to come in the next day.. We attempted to get to the dealer the next day and the traffic was brutal so we end up turning around and headed home.. The following day my wife and I got to the dealer early, ready to purchase the car.. They drove my car and offered me 500 dollars above what another dealer was offering. They're car was listed $2000 under what all other dealers were listing they're explorer with less than 10k miles. Suzzette sat with us in her office and we told her we were pressed for time, she flew through the paperwork. Once she brought us into financing office, we had to wait awhile.. We were using Capitol one do we had a blank check to write at 2.9 %.. Suzzette told the financing accountant about that. He actually was trying to get us low rest rate, which he did. I got agitated for waiting a long time but I calm down once he got me the lower rate.. I bought the car and they threw in a year free service for the long time I waited.. The most I liked was the no pressure attitude Suzzette had.. Good saleswomen and good dealer to buy a car.. Suzzette made our car buying experience much easier..
tridentmike77
Oct 23, 2013
Bill was extremely helpful in recommending a suggestion to fix my car. Service was impeccable. They did a thorough inspection and found a slow leak in one of my tires and gave me several options to repair the problem. I highly recommend the service department here.
JonTemp
Oct 17, 2013
This dealership is a joke! I would recommend taking your money and spending it at a legit place that will take pride in what they do and man up when they mess up. Talking to a manager at this place is worse than talking to the shady sales people. I did talk with Jeff Craig while finishing up my paperwork, he is a great guy and trustworthy! This Brendan guy and Chris the manager were complete xxx about the issue I had with them.
Leah Lutz
Oct 15, 2013
I recently bought a vehicle from Chrysler Jeep 24 in Brockton MA. It was the best experience I've had buying a vehicle. Our salesman Solomon was incredible. Solomon was very informative,There was no pressure, he was honest and overall made me feel very at ease. Jessica in finance was also very helpful making our buying experience very stress free. My overall experience was very satisfying. I will definitely be back.
CaityP
Sep 27, 2013
BEST. DEALERSHIP. EVER. From my first interaction with the dealership through Ali via e-mail and phone, my experience was great. My husband and I went in to look at a 2008 Jeep Liberty and ended up buying a 2011 Jeep Liberty, paying less than what I was paying for my current car. Our sales Consultant Beethoven was professional but no pressure, working to help us buy a car, not make a sale. The Sales Manager Chris was very accommodating and gave us a fair price for the Jeep Wrangler we were trading in and help us set up service appointments. The Business Manger Jessica was absolutely excellent and made us feel very comfortable, was very informative but never pushy about any financial extras. Every employee was helpful and professional and there was no pressure to buy or look at a vehicle I wasn't interested in just so they could make a sale. My husband and I had an excellent experience and I have already recommended the dealership to anyone who will listen!!!
Jbud111
Sep 27, 2013
Jeff Craig made my jeep purchase extremely easy and smooth. He was extremely professional, and defiantly Went the extra mile to make my experience one of the best car purchasing experiences I've ever had. I would totally recommend Chrysler 24 and also Jeff to anyone in the market for a new car.
Rayray0117
Sep 26, 2013
Connor was a very personable and helpful salesman. I was in search of a used Jeep Liberty and he found one that was in my price range; but when all was said and done it was not what I wanted. He was able to find me another one that was perfect and worked it out that it was in the same price range as the first. It was an overall pleasant experience and if necessary I would purchase another vehicle from this dealership and work with Connor again.
vgibson1
Sep 22, 2013
Solomon was fantastic to work with... turned in my daughters lease and leased a new jeep for my son - his first new car... very professional and easy to deal with the whole process took under 30 minutes. If you want a pain free, pleasant and highly enjoyable way to lease or buy a car... then see Solomon at jeep 24... you will be happy that you did. Vern
Karen S
Sep 17, 2013
I will only bring my Jeep here for an oil change. The people in the service dept. are so nice. Not to mention the price, which is about $50.00 cheaper than I would pay where I would normally go. Doesn't hurt they wash and clean it as well. Thank you Chrysler Jeep!!
kathy0518
Sep 17, 2013
I had a great experience. Solomon, Jeff, and Jessica were very very professional, knowledgable and with all of their expertise and experience they found the perfect fit for me. I told them my needs and they superceeded all of my expectations. I would HIGHLY recommend Chrysler 24 and tell people to ask for Solomon, Jeff and Jessica....The "A" Team!!! Thanks for everything....Kathy Murphy
HDCOUNTRYGUY
Sep 12, 2013
I DID MOST OF MY RESEARCH ONLINE AND KNEW WHAT WE WANTED. AFTER CONTACTING MELANY SHE WAS ON HER GAME AND MET MY BEST OFFER WITHOUT HAGGLE (THEY WANT TO SELL CARS)! I GAVE HER A DEPOSIT OVER THE PHONE AND THERE FINANCE DEPT. WENT TO WORK TO GET US A REASONABLE APPROVED CREDIT RATE FOR OUR TERM (AGAIN PAINLESS). FINALLY CONNOR PREPARED ALL THE FINAL PAPERWORK AND DELIVERED THE VEHICLE FLAWLESSLY, 'BEYOND THE CALL OF DUTY'! THIS WAS AN AWESOME WAY TO BUY A CAR BECAUSE MY TIME IS VALUABLE. HAVE ALREADY MENTIONED THIS DEALERSHIP TO SEVERAL OF OUR FRIENDS.
gabriellefrabetti
Sep 10, 2013
My experience at Chrysler Jeep Dodge Ram 24 was great! Connor was a great sales man and sold me on a car I would've never even thought of buying. I am in love with my new car!
militari
Aug 23, 2013
I had a very pleasant experience visiting your dealership. I was not actually looking to buy a new vehicle but after looking around I asked about a particular vehicle and was pleasantly surprised at the answer to my questions.The next day I decided to invest in a vehicle and made a deposit. When I came in to settle out. Imet with Connor Young and took vehicle for a drive. It did not make me feel good. Connor spent 3 hours with me and with Al viera came up with a deal I couldnt refuse. When the vehicle was brought in it was Exactly what I was looking for. Everyone in the dealership were quite friendly which made my visit easier (sitting in a dealers showroom can be a trying experience at times). I cant say enough about Connor Young he has the patience of jobe very calm and easy to communicate with. I am very happy with my new vehicle and will recommend your dealership to others looking for another vehicle. Thank you all !! Dick Wallace
Dot rat
Aug 21, 2013
One word "scumbags"... Put a deposit on a used vehicle, went on vacation and they sold the vehicle on me while I was away. Still fighting with them to get my deposit back and oh yes, they cashed the deposit check. Stay far away.
Moxie1
Aug 5, 2013
Best experience I've had buying a card. The people couldn't have been nicer and more helpful, including the service department. I would recommend this dealership to anyone I knew looking fo a car.
tpinheiro
Jul 30, 2013
This review is for the Brockton, MA location. I found the exact vehicle I was looking for on their website. I contacted them to get information on the vehicle and to give them information on the vehicle that I have for a trade. I also mentioned that I had a Harley Davidson that I was thinking about trading in as well. I was working with both Ali and Britainy via e-mail. They asked me to send pictures of both of my vehicles, along with the VIN numbers. I do not live close to the dealership and wanted to have all of the information that would be required so that it would be a smooth purchase and trade transaction. They told me that they would be able to accept both vehicles for trade but they could not give me amounts via telephone or e-mail. On July 8, 2013 I received an e-mail from Britainy stating that they had submitted the motorcycle information to the location that would be taking it from them, and that they were waiting to hear back from that location with a dollar amount. In the same message, she asked me if I could "swing by with the Harley and your Jeep, as it will just be a faster appraisal process." I told her that I could be at the dealership the following Sunday, July 14 with both vehicles. I received a call from them that morning to ask if we were still going to the dealership that day with both vehicles. I had my wife drive all of the way there with my two small children so that I could ride the motorcycle there. After getting to the dealership, I was introduced to a different salesperson by Ali. She told me that he would be "taking over from there." So basically after all of the communication back and forth with the dealership, I had to start from scratch with the salesperson that I just met whom they tell me is new to the dealership. It didn't seem like he knew anything about what I wanted and the information that I had already submitted. After a little while filling out paperwork with him, he asked if I wanted to take the vehicle that I wanted to purchase out for a test drive. After several minutes searching for the vehicle, THEY TELL ME THAT THEY DON'T EVEN HAVE THE VEHICLE THERE! IT WAS AT THEIR OTHER LOCATION! Now mind you, this is the vehicle that I was interested in the entire time, and they knew that I was coming that day to look at it and hopefully purchase it! Also, the gentleman that is the so-called "Sales and Leasing Manager," Chad Holbert, tells me that he has no idea about the Harley Davidson because he doesn't deal with motorcycles and the person that does know about motorcycles is not there on Sundays! He made is seem like he did not know anything about this when they had just called that morning to make sure that we were coming! I could go on about this, but basically this was a TOTAL WASTE OF MY TIME AND THE CUSTOMER SERVICE AT THIS DEALERSHIP IS HORRIBLE! I guess their sales are so good that they feel they can lie to people, waste their time and not treat them very well.
sgtpepper
Jul 5, 2013
Regarding the Brockton branch - I grew up in the city and wanted to business with a local dealer. I worked online letting 7-8 vendors know I was buying a jeep int he next couple days and wanted a sahara wrangler quote. 1) Brockton started by giving me the sport trim probably because they didnt have the sahara I wanted - I caught this and pointed out the 'mistake". 2) they come back with the exact sahara I wanted and an aggressive price. - I couldnt find picture and googled the vin number 3) the car was an hour plus away in Danvers but never disclosed to me they didnt have it in Brockton.I'm trying to get this all done to have the car July 5th knowing I have to get it all done on the 2nd or 3rd (calling insurance for plates et al) 4) The dealer ship calls us after two hours of them "reviewing" the price at 4:55 pm on July 3rd advising us the car was sold unbeknownst to them. So, they basically lied with bait and switch from the moment I got in touch with them, were not transparent on not having the vehicle I wanted on their lot, played it off all day as if they did have it on their lot and then had no choice but to come clean after god knows what they were doing to sell me a car regardless of the tactics needed on their end to get that done.Though I dont live in Brockton anymore I live close and will enjoy etting anyone I know that is thinking of going to here to not go to this dealership. Disgusting, grimy and unfortunately living up to the hype as "used car salesman" mentality.On a side not, I bought a cadillac from Norwood a couple years ago and the experience was and still is unprecedented. A fabulous classy outfit. Stay away from these bad characters in Brockton.
Clarence W. Bell, Jr.
Jun 26, 2013
Very Please with the over all service provided and waiting room is great
David I Friedman
Jun 13, 2013
Buying experience strong but service after I am not sure about. They offer free wash with service but the wash is worse than a drive through! Makes me wonder about the actual car service the rest of which is blind to a customer until a problem pops up. They would be better off not offering the free wash than doing the terrible job they currently do.
DavidFenton
Jun 13, 2013
I was looking to trade in my 10 yr old jeep and purchasing a 2014 Cherokee Laredo. Beethoven was the first to greet me and after just a few short minutes the vehicle I had researched was available for test drive. Beethoven was helpful and informative regarding the vehicle and its new features. After the test drive we soon came to an agreement and all the staff I met were quite friendly and helpful. I did research on-line before going to the dealership and all my expectations were met. would highly recommend.
Mmc
Jun 5, 2013
Employees were easy to work with and helpful. The car we were looking for was not available on the lot but the dealership was able to accommodate us close to the pricing we were looking for with another car they had available.
RJC
Jun 5, 2013
The wrangler has been great so far. Got a few more items with the car that I hadn't planned on and the price was not too far off from the car I had intended to go in and buy. Staff was easy to work with.
jmr168
Jun 4, 2013
Retired in March of this year and have been looking to purchace a new auto with either AWD or 4X4. I only went for a test drive to see about getting in and out of the auto 'cause at my age I can't be crawling out of a car and I left with a 2014 Jeep Patriot. Soloman Reddix was wonderful to me and believe you me, some of the other experiences I had at other dealerships, he was an Angel in disguise. This man must have so much good Karma it's overflowing.
octaviosousa
May 29, 2013
Went into the service department today for my 1st oil change (complimentary as part of my 2013 Ram purchase). Service Advisor Aras greeted me in their drive up service booth. Very friendly guy and took my truck in right away. While the truck was in the shop Aras advised me of a service that they needed to do on my truck that would help with my outside temperature reading. My wife had previously said that the temp gauge seemed off but I never paid attention to it. Long story short, They did my oil change and warranty work in a timely manner. I will be using this dealer for future service.
Jim D
May 28, 2013
Good buying experience, salesman did meet me outside, no high pressure, I was able to negotiate a good deal on a used vehicle.
Frustrated
May 14, 2013
Bought a used car, sales person unprofessional commenting on female anatomy during test drive. Promised to fix problems with the car and did not. Car has a cracked windshield they are refusing to fix. Went up the street to a "buddies" gas station to get an inspection sticker on the vehicle with a cracked windshield. Don't buy a vehicle from this dealership they are dishonest and will not fix any problem. They promise loaner cars that aren't available when you get there on the appointment date. Made multiple appointments to be told the person needed to fix the problem is not available.
KAKOB
Apr 28, 2013
Armando was very helpful and personable. I highly recommend him to anyone looking for a new/used vehicle. There was no pressure to purchase any vehicle, he also made sure my vehicle was ready and available when I requested!
The Poes
Mar 31, 2013
Had one of the best buying experiences yesterday at this dealership. The salesman, Solomon Reddix, was a pleasure to work with -- no-pressure, relaxed approach, and professional. I highly recommend him. Jessica (Reed?) in finance was also outstanding. From the moment we walked in, we felt welcomed. We had done a lot of research and had it narrowed it down to two choices, but I feel like the team at Chrysler Jeep Dodge RAM 24 would be very patient if you were unsure what car would work best for you.
jannalden26
Feb 28, 2013
Brendan was a wonderful salesman! My husband and I acted on impulse after seeing an ad in the newspaper for a Jeep Lease promotion. I had a Jeep Grand Cherokee 10 years ago and it was my favorite car - I wanted one again but wasn't looking forward to a monthly payment of over $500 per month. We decided to take a ride down during a very bad snowstorm just to check it out. Brendan greeted us warmly and was eager to talk to us. To take the Jeep for a test drive, Brendan had to work hard in blizzard like conditions to get the car out to us for a test drive (which handled beautifully in the snow!) We sat inside a new Jeep in comfort while he battled the elements! Brendan was happy to take us out saying what a great day it was to test drive as the Jeep handles the snow with no issue - and it did! After our test drive, Brendan was great in taking the time to explain the lease terms and after pleasant negotiations, we decided a lease would be almost as perfect as the Jeep itself! As I was going from owning to a lease, I wasn't able to drive it home, but Brendan had my Jeep ready to go in no time at all! His follow up after the sale was great - it was a pleasure doing business with him and Chrysler Jeep 24!
StephR630
Feb 28, 2013
I called into the dealership about a new car and spoke to Al, he said he was the manager. He put me through to one of the sales consultants Brendan. He told me that the vehicle was available and was able to answer all my questions before I came to the dealership. I came to the dealership and he had the car pulled up in front and ready for me for me drive. I ended up trading in my car and bought the new one and drove it home the same day. I was very happy with my experience!
Jeannepass
Feb 27, 2013
I came in looking for a new car and Brendan helped me. He was wonderful very helpful accommodating . I also have a nice who is looking for. A car. And I referred. Her to him
sterlenab
Feb 27, 2013
I had a great experience at this dealership, especially with Wayne Bland he was great to deal with. He was very knowledgeable. I would highly recommend Wayne and this dealership to anyone.
zoot333
Feb 27, 2013
Brendan was a very helpful salesman. He was attentive to my needs and also my wifes. He made us feel very comfortable, in comparrison to other dealerships we visited prior. We ended up with exactly what we wanted and drove it home the same day. Overall he provided a great experience.
JKMartin
Feb 26, 2013
Stopped in looking for a used car and got exactly what I was looking for met Brendon and Al the manager what a great experience friendly helpful concerned about my needs and what a huge selection of pre owned and new vehicles I highly recommend this dealer very professional
johnlang123
Feb 26, 2013
i came in to the dealership after a few bad experiences. but here brendan was very helpful and easy to work with. i will be a return costomer
judycorain
Feb 26, 2013
Good dealership. Brendan was very helpful in helping me find a car. Very knowledgeable! Was very helpful in explaining all the options on the car.
kendall0302
Feb 26, 2013
I recently bought a car from the new Chrysler Jeep 24 store in Brockton, MA. I had been to many other dealerships prior to this one and had some awful experiences. So when I got to this dealership I was very sceptic. My salesperson was Brendan Rappoport and he made me feel very comfortable right from the beginning. He was very friendly as well as very professional. I was nervous as this was my first time buying a car by myself. Brendan made the process very easy and painless and I was very happy with the service he provided. I would definitely recommend this dealership to others as well as Brendan as a sales person. Thanks again Brendan.
Kmreyna
Feb 26, 2013
Amazing! I have never met a friendlier or more helpful salesperson. I had gone to several dealerships before Chrysler Jeep and none even came close to the service I received there. The whole team was extremely friendly and helpful but Brendan went above and beyond for me. Every step of the way he kept me updated and that made all the difference. He took the time to communicate with me and make sure he found exactly the right vehicle for me at a price within my budget. He respected my work schedule and was very accommodating. I have worked in customer service for years and his customer service skills were extremely impressive. He answered any questions I had before and after the sale, which shows his true concern for his customers needs and not just making a sale. I am extremely pleased with my experience at Chrysler Jeep 24 and will go back for any vehicles I purchase in the future!
Lisadelfino
Feb 26, 2013
Came into dealership looking for jeep. An energetic salesman named Brendan Rappoport was not only extremely knowledgeable and not pressuring , was a breath of fresh air. I ended up getting a new jeep and I'm thrilled with it and his professional manner. All the best... Lisa !!!
max5
Feb 26, 2013
I came in to look for a used car and was met by Brendan Rappoport. He was friendly, knowledgeable and easy to work with.He gave me a good deal, which I am considering.
NickJ1988
Feb 26, 2013
I came in looking for a new car. Brendan greeted me on the lot, I told hiim what i was looking for and he was able to find me the perfect car. The managers were very helpful as well making the numbers work and finding my budget. I would defiately be back again for my next car.Nick
alyssafox87
Feb 15, 2013
i came in to look for a new car better than my old one with good miles and good for future kids.The salesman that helped me was very helpful. He offered me a wide selection of cars and trucks in that field. The car that i purchsed is great and i am very happy with it. I would buy my next car off the same person.
Blangscaper
Feb 15, 2013
I came to the dealership looking for a new car. I wasn't sure what model i wanted until Brendan Rappoport came up to me. He showed me all the different models you offered and kept it within my budget. I ended up getting a much better vehicle then I thought I could afford.I am completely satisfied with the experience i had with your dealership and with Brendan.
BrittneyL29
Feb 15, 2013
I could not have had a better experience anywhere else buying a car. Brendan was my salesperson and was extremely helpful right from the start. When it came to making the numbers work, He told me he would be able to get me to my desired payment. Him and te manager Chad worked hard for me and made it happen. Thank you so much I love my new Jeep. Brittney Larson!
gman333
Feb 15, 2013
i just crashed a car recently and Brendan was very helpful and considerate in helping me find a new car. highly reccomend the helpful staff.
ralphc22
Feb 15, 2013
IN BOUGHT A 2013 JEEP FROM BRENDAN AND I AM VERY PLEASED WITH THE TOTAL EXPERIENCE. HE GAVE ME ALL OF THE INFORMATION I NEEDED TO WALK AWY WITHOUT QUESTIONS. I FEEL HE WAS VER PROFESSIONAL AND WOULD RECCOMMEND HIM TO ALL OF MY FRIENDS AND FAMILY. HE FOLLOWED IT UP WITH A PHONE CALL THE NEXT DAY, TO SEE IF I HAD ANY ADDITIONAL QUESTIONS. THAT WAS ABOVE AND BEYOND. AFTER ALL OF THE CARS THAT I HAVE BOUGHT IN MY LIFETIME, NO SALESMAN HAS EVER DONE THIS.
Abarros44
Feb 14, 2013
I had a great experience at Chrysler Jeep 24 when purchasing my used vehicle. The staff, vehicle selection/quality, and overall experience was phenomenal from start to finish. I purchased a used 2010 Jeep Cherokee and love everything about it. The price and financing options were better than I was expecting, and the car itself is beautiful and runs excellent. The sales rep I worked with Hassan Abdullah, was very helpful, knowledgable, patient, and made sure I found a vehicle that was exactly what I was looking for and within my price range. The customer service at this dealership is one of the best I've experienced after many months of shopping around. I am definitely going to be recommending Chrysler Jeep 24 to my friends and family. Thank you Hassan and the staff at Chrysler Jeep 24 for making my vehicle purchase experience a great one. I am looking forward to returning for my next vehicle purchase.
AndreBrown
Feb 14, 2013
I was prepared to be swindled as most sales reps do, but I was very surprised on how comfortable I felt with sales rep Hassan Abdullah. He made me feel like I was conversating with a friend and felt like he had my best interest in mind. His knowledge of the automobiles helped me a great deal, cause I'm a gas and go kind of guy with not too much knowledge of automobiles. I was very happy and satisfied, but most of all I was comfortable and had trust in your sales rep.
Kbrown43
Feb 14, 2013
Went to look for a used jeep that would fit me and my family needs . As soon as I entered the dealership I was welcome with help . Was ask questions regarding what I was looking for and what price range I was looking at and if there was any Color I had in mind. Looked at some jeeps that best suited me and my family. Although I didn't purchase at jeep at this time I have all the information that I needed (so when I return which I will ) I have all the information I need to be able to purchase my jeep. Hasan was very helpful and was able to give me what I was looking for. I will defiantly send my friends there.
Mbr22
Feb 14, 2013
I've never felt so comfortable before with a salesman. Brendan was so kind and not pushy like most are. He explained the pros and cons of leasing and buying and I felt very confident that I was with someone with a wealth of knowledge in this field. He was willing to work with my shopping list of needs and made my car shopping experience positive. I recommend Brendan without reservation to aid in your car purchases in the future. Thank you,Miss Brooke
ReginaHadrick
Feb 14, 2013
In the process of looking for 2nd new or use vehicle to purchase. Greeted by a very polished salesperson, who showed me vehicle options that I preferred to suit my need. Hassan was knowledgeable and I will return in the Spring to make a purchase..
Rickdumont1964
Feb 14, 2013
Went in looking at new Wranglers and was treated great by Brendan, Chris and the boss Al. Once I get my tax refund I will be going back to get the Jeep I always wanted. These guys are so nice I might even bring them a cake.
wenshaf412
Feb 14, 2013
I was very happy with my salesman Brendan. He was not pushy at all and answered all of my questions. I would highly recommend him and this dealership to anyone. His manager Al was also very helpful. I look forward to driving my car and will definitely go back to Brenadan and this dealership in the future.
notsatisfied9
Feb 11, 2013
Bait & Switch. This car dealer advertised a car in the newspaper then switched the car I wanted to buy to one that I did not want. I wanted a Dodge Caravan SE they gave me their Dodge Caravan American value package instead. I complained to them they claim there are different SE packages. According to their site and disc they gave me, A SE comes with the following 2nd row stow & go, 3 zone temperature control including rear air & heating, tinted sunscreen glass, six speaker system, Floor mats, Floor console cup holders, Body-color body side moldings, sill applique & door handles. This is what I did not get, the SE version per their web site and disc.
tridentmike
Feb 2, 2013
It was a pleasure working with Chris Diaz and LJ. I was impressed with their professionalism and friendly demeanor. It was very easy to make a deal. They beat all other dealers in the area in price for the Jeep Grand Cherokee I was looking for. When I called them on the phone, they were very responsive, yet did not pressure me to buy a car. This was certainly the best new car buying experience I have ever had.
Jreyes86
Jan 8, 2013
I am beyond pleased with the customer service provided at Chrysler Jeep 24. I had the pleasure of working with Hasan Abdullah who guided me throughout my vehicle purchase. He was very knowledgeable about the vehicles on the lot and was able to answer all of my questions. I entered the dealership not knowing exactly what vehicle I was interested in, but after sitting down with Hasan and narrowing my options I was able to come to a decision which I am extremely happy with. I was hesitant at first about purchasing the vehicle because it was a bit out of my price range, but the sales team worked with me and came back with an excellent price. I couldn't be any more happier.My only concern was that I didn't have sufficient time to sit down and speak with the financial rep and discuss my rates and fees in more detail. Overall, my experience at Chrysler Jeep 24 was an excellent one and I am extremely happy with my decision. Hasan made the process much smoother and he went the extra step to make sure I was satisfied with my purchase. I appreciate all his help and the staff and look forward to going back in the future for any car purchase.
surrezu
Dec 10, 2012
Customer wait time was a bit lengthy however the sales associate was very knowledgeable about the vehicle and seemed invested in getting me what I wanted. They also follow up with you which is a nice bonus. I found it very refreshing to get a thank you card for my business. In the end, the wait was worth it because I got what I wanted and needed at a reasonable price. I only went over estimated budget by $20.
Jared66
Dec 2, 2012
I liked the car but did not like their shadiness and attitude if they had they same exact car somewhere else I would have quickly bought it
jeremyharvey26
Nov 27, 2012
I originally came to Chrysler Jeep 24 looking for a 2004 Jeep that I was viewing online but when I got there, I found out they sold it prior to my arrival. I'm actually glad it was sold because I walked out with a much more gas efficient 2006 Passat. The interior quality was a huge upgrade to the Jeep and with my extensive German heritage, owning a Volkswagen was right up my alley. The staff was friendly and I was very happy with the extra work they did to make sure I left satisfied. Overall I am pleased with the sales experience. There were a few minor hiccups regarding the mechanical aspects of the vehicle which are currently being attended to so I hope I can submit another successful review of their service department in the near future.
pjrossi
Nov 8, 2012
I had a great experience purchasing my new Jeep at Chrysler24. I began my search through the internet and ended up with Janie as my sales person. Janie has a great personality, was very knowledgeable about the vehicle, and very enthusastiac. I honeslty never felt like I was dealing with a sales person at any point. Janie is the type of person you feel like you have known for a while after only speaking to her for a short time. She listens well and I felt like she was a close friend walking me through the entire process. I also want to add that the FI manager, Doug, was great. I had recently gone through a divorce and had fair/poor credit. I did walk into the dealership with pre-approved financing through another bank. Doug asked if he could see what he could do....he called me next morning and got me a rate 2 POINTS lower than what I had..... sweet!!! I did a lot of research on line regarding the pricing of the new vehicle, via Edmunds and KBB, and based on what I my research I KNOW I got a great price for my car...honestly lower than I had calculated....and a better loan rate than I had budgeted for! So, if your buying a JEEP check these Chrysler24 guys out. Even if you have to drive a bit, I came from Plymouth MA and it was worth it!!
Tamharris
Nov 5, 2012
I had the pleasure of working with Janie Cutler when purchasing my new Jeep. Janie was extremely helpful, courteous, andprofessional. The whole process went smoothly. She followed up with me after purchasing as well to see how I was enjoying the vehicle and to make sure I received some touch up paint. She really goes the extra mile to ensure customers are happy during and after the sale.
Judi14
Nov 1, 2012
I dreaded shopping for a new car, but Janie Cutler was wonderful ,knowledgeable about the car ,and answered every question I had. She worked hard to find the exact car that I wanted,since they did not have one at the dealership,despite the weekend and a major hurricane. The whole procedure was very enjoyable!and Janie was very professional and no pressure. I felt very at ease with the whole process. I will definitely buy another car form this dealership. Everyone was very friendly and helpful.
Edog1440
Oct 31, 2012
Service was excellent, price was perfect, Janie was outstanding and friendly. I did not go into buy or lease but Janie found me something I really wanted and worked with me for over a week to get me into the car. I will go back in two years and purchase from this dealership again just because of my experience with Janie and the dealership in general
vduffy9151
Oct 17, 2012
I bought a new Chrysler Town and Country from Chrysler Jeep 24. Janie Cutler was my salesperson. She was also our salesperson when we bought our Jeep in 2006. She is very friendly and knowledgeable. She was available whenever I called and answered every question asked. I highly recommend Chrysler Jeep 24 and Janie Cutler.
josecnuc
Oct 16, 2012
I had been a long-time customer of Randolph Chrysler before it was purchased by Chrysler Jeep 24. Randolph Chrysler always provided exceptional service. So, imagine my chagrin when I learned it had been sold. Would Chrysler Jeep 24 continue to maintain the high standards set by its predecessor? One never knows in the automotive world.To my pleasure, Chrysler Jeep 24 not only continued the exceptional service I was accustomed to, they exceeded it and continue to do so.I found everyone, especially Janie Cutler my Sales Professional, to be nothing but a true professional. To sum up my experience in a few words, What Janie and Chrysler Jeep 24 promise-THEY DELIVER".
jgcroninjr
Oct 10, 2012
Jeep 24 / Janie Cutler worked in a sound professional manner to sell the vehicle I wanted at a fair price with an excellent trade in on my old vehicle. I had done extensive research into the value of both the new vehicle and the trade value of my old vehicle and the package that Janie Cutler presented to me was very fair. She conducted business in a friendly professional manner that made the negotiations go smooth. She demonstrated a high degree of courtesy and listened well to me throughout the entire process. Her treatment of me as a customer was outstanding and certainly warrants special attention. I have been purchasing new vehicles for over 40 years and Jeep 24 and Janie Cutler made this purchase a pleasant buying experience.
jemer414
Oct 9, 2012
The overall experience with Janie and the team was smooth, I have a very busy schedule and they worked around my availability. I also wanted a very specific model and they were able to locate it relatively quickly.
ducksh
Oct 8, 2012
Janie Cutler was delightful to work with. She went out of her way to ensure we were taken care of as much as possible. Very through and knowledgeable on the services, features and best processes for us to enjoy our new vehicle. We will recommend Janie and Jeep 24 to all our friends and when we are ready to replace our 2nd vehicle.
Mazda 3 Buyer
Oct 7, 2012
We just had a very good buying experience with this dealer. We visited several dealerships for test drives and nailed down the particular model we wanted. We weren't in a super rush and didn't have a trade in, so we did our homework online to locate several dealerships and were prepared to visit all of them. Chrysler Jeep 24 had one of the best prices online, so we started there. We met with Bob Mahoney - he was very easy-going and was not pushy at all. He was able to meet our price. Finance director Jeff Craig was also easy-going and matched the interest rate we'd gotten at our bank. All in all it was the best auto-buying experience we've ever had.
chughes1683
Oct 3, 2012
I had made trips to several local Jeep dealerships prior to visiting Chrysler Jeep 24 in Randolph this past weekend. While purchasing a new car is an exciting thing, working with dealerships was something that I did not like. That was before going to Chrysler Jeep 24. The other dealerships in the area had me leaving their place of business feeling defeated and not optimistic. This was definitely not the case here! The overall approach taken by this dealership is head and shoulders above their competition. The individuals who worked with me were LJ, Jim L., and the Finance Manager. Instead of leaving feeling defeated and discouraged, each one of them laid out various options and really worked hard to find the best one for me. You simply don't find that at other dealerships. Instead of being pushy, getting the feeling that you're being taken advantage of, and making you feel like your trade in is worthless; they listen to you and are able to come up with an equally fair and beneficial agreement on price and financing. I couldn't be happier in my new Jeep Patriot and am truly impressed with their operation! They have turned the experience of buying a car (which is usually stressful and not fun) into a positive one! I have nothing but the best to say about this dealership and I highly recommend visiting this dealership if you are in the market for a car!
chughes1683
Oct 3, 2012
I'm not sure who the reviewer who gave bad ratings on a 10/1/2012 review here dealt with, but I had the exact opposite experience with this dealership and encourage anyone interested in a car to visit them!I had made trips to several local Jeep dealerships prior to visiting Chrysler Jeep 24 in Randolph this past weekend. While purchasing a new car is an exciting thing, working with dealerships was something that I did not like. That was before going to Chrysler Jeep 24. The other dealerships in the area had me leaving their place of business feeling defeated and not optimistic. This was definitely not the case here! The overall approach taken by this dealership is head and shoulders above their competition. The individuals who worked with me were LJ, Jim L., and the Finance Manager. Instead of leaving feeling defeated and discouraged, each one of them laid out various options and really worked hard to find the best one for me. You simply don't find that at other dealerships. Instead of being pushy, getting the feeling that you're being taken advantage of, and making you feel like your trade in is worthless; they listen to you and are able to come up with an equally fair and beneficial agreement on price and financing.I couldn't be happier in my new Jeep Patriot and am truly impressed with their operation! They have turned the experience of buying a car (which is usually stressful and not fun) into a positive one! I have nothing but the best to say about this dealership and I highly recommend visiting this dealership if you are in the market for a car!
Going Elsewhere
Oct 2, 2012
I highly recommend taking your business elsewhere and not patronizing this group as this is the most unethical dealership I have encountered. Here s a summary of my experience with the team at Randolph: We agreed to a price for a car and were working out the details of the purchase. Just when we had all of the details worked out, they contact me and say someone else in the dealership has sold the car they agreed to sell me. They apologized for this mistake, said they could look for a similar car, but the car I wanted had been sold (at a higher price) and it was out of their control. Then, hours later, they say they may be able to move on the car IF I can pay a slightly higher price and finance at least $10,000 of the purchase. Then a day later they say the financing may not go through and if it doesn't, the car would be available, but at a higher price, essentially rescinding our agreed upon price. This group is the worst sales organization I have ever scene. Beware.
rmraab
Oct 1, 2012
This is the most unethical, dishonest, and worst car dealership I ve ever interacted with. I highly recommend taking your business elsewhere and not patronizing this group.Here s a summary of my experience with the team at Randolph: We agreed upon a price of a car and were working out the details of the purchase. Just when we have all of the details worked out, they contact me and say someone else in the dealership has sold the car they agreed to sell me! They apologized for this mistake, said they could look for a similar car, but the car I wanted had been sold (at a higher price) and it s out of their control. Then, hours later, they say they may be able to move on the car IF I can pay a slightly higher price and finance at least $10,000 on the car. Then a day later they say the financing may not go through and if it doesn t, the car would be available, but at a higher price, essentially rescinding our agreed upon price.This group is the worst sales organization I have ever scene. Beware.
charles.c.735
Sep 29, 2012
I went to Chrysler/Jeep 24 on a whim. I had gone over my miles on my leased 2010 Prius and Toyota was not offering my a good trade in/exchange to lease a 2012 Rav. My experience at Chrysler/Jeep 24 was altogether different! Janie Culter, the sales person greeted me warmly, listed as I explained my situation. I immediately felt comfortable and confident that I was in good hands. In less than 1 hour, my 2010 Prius had been appraised, I test drove both a Jeep Cherokee and a Liberty. Within another hour we had reached a deal! I traded in my Prius and literally drove out of the dealership in a brand new Jeep Liberty! I couldn't be more happier with my experience - especially working with Janie Cutler, who is no like your "typical car salesperson." I couldn't recommend her more highly!
Rebecca Tomasello
Sep 29, 2012
My husband and I enjoyed working with Janie. She knew what she was selling us and was able to explain in detail what was in the car, as well as how to work it. Something had happened to the original car we were supposed to pick up, but Janie found us the exact same car before calling us tell us what had happened. Because she knew we would be without a vehicle while we straightened things out with the insurance company, she made she we had a rental car. Janie and her team were very professional and helpful. We were very happy with our service! We will definitely refer to friends and family.
djcarv3449
Sep 13, 2012
We wanted to purchase locally and had done lots of online searching, finding good inventory at Randolph. We stopped there on a Tuesday night, went back Wednesday night with a deposit and the car was ready for pickup on Friday afternoon, last day of the month. Super service!In the past we have always disliked the trade in/new car purchasing experience. This time we were treated excellently by Peter Avery and Jim Lewis with no high pressure sales, just fair and honest dealing, even after we switched from initially testing a Jeep Compass to our final purchase of a Jeep Grand Cherokee. Both Peter and Jim went out of their way to accomodate us and our questions and close the sale as smoothly as possible. We had service performed on our other jeep at this dealership some time ago and we felt they were reliable at that time.We would not hesitate to recommend this dealer, and especially Peter Avery and Jim Lewis to anyone looking for a pleasant car purchasing experience.
90coffee90
Sep 10, 2012
Customer service was excellent from Janie Cutler. Also, the dealership gave me a great price on my trade in. I would definitely recommend this dealership.
KajKaj
Sep 3, 2012
I enjoyed working with Janie. She knew what she was selling and was able to explain in detail the bells and whistles the cars I was looking at had. She was very professional. I will definitely refer to friends and family.
Mom2Preemies
Sep 3, 2012
We been looking for about a year for a Jeep Wrangler Unlimited. I finally found the exact one we wanted online and contacted Randolph Jeep 24. Solomon Reddix was our sales person and he was great. He explained the vehicle and went over everything with us in detail. The whole staff experience was excellent. I felt I got a fair price for my trade and the negotiations was not stressful at all. We even took the Jeep home the same day! I would recommend Randolph Jeep 24 to anyone who is looking for a new or used car. From the sales experience to the buying experience they were truly "five star" !!
jakepb1
Aug 23, 2012
Overall it was a pleasant experiance, the communication could have been better. However they were informative and provided me with all of the answers I was looking for.
Russell Chin
Aug 4, 2012
Very friendly and accommodating and always trying to do her best in making an honest sale! Will definitely recommend her and dealership to friends and family.Dr. Russell Chin
josecnuc
Jul 31, 2012
I'm a guy who hates to buy cars. When I do, I want a vehicle that will last and a dealership that will provide exceptional service. I found all that and more with Janie Cutler and Chrysler Jeep 24.Thank you to the Chrysler Jeep24 team.
kcarberry
Jul 30, 2012
Chris was very personable in helping witht he sale of the car. he was informative and understanding. Jeff in the financial office was very kind and helpful as well. I came away feeling like I knew as much about the Jeep as the dealers, and the business aaspects were handled professionally. Great dealership.
yentee1
Jul 26, 2012
EXCELLENT! Service. Kudos to the service team, especially Dee who is absolutely fantastic. She is right on top of everything & is so efficient. She understands the meaning of "Customer Satisfaction" is the # 1 priority. She really made me feel very comfortable after being rather hesitant with all the changes taken place. She reallyhas an insight on the customers needs & wants. Thank you Dee for all your help as well as the other people in Service. You truly are a great asset to Chrysler Jeep 24. Keep up the great work!Robyn (2008 Blue Chrysler Sebring)
BetsyV99
Jul 25, 2012
Chris seemed very honest, not like most salesmen who are just trying to make that sale. did all he could to help me find what I needed. Very patient with me even after I decided to go from strictly a Chrysler 300 to a Chrysler 200.
Kyanise18
Jul 25, 2012
No pressure. No hassle. Just great service! Excellent communication skills & knowledge of the vehicles. Chris helped me find exactly what I was looking for. He discussed my color options, warranty, vehicle options. I'd give him and this dealership a 10 out of 10!
iazor22
Jul 21, 2012
Christopher was a pleasure from beginning to end. This was my first time purchasing a vehicle and Chris made this process as smooth as possible for me. There was no hassle or pressure!
mdthoreson
Jul 21, 2012
My husband & I recently bought a new Jeep Grand Cherokee Overland from Janie Cutler and we had a wonderful experience.She was friendly, knowledgable and went out of her way to be helpful! We went there on a Wednesday night to browse and by Saturday we were off on an 1100 mile road trip with our new car. We would highly recommend seeing Janie if you are looking for a pleasant buying experience!
Awilda17
Jul 19, 2012
Chris was a pleasure to work with! Made sure he did his absolute best to meet my expectations for my new car. Offered me different options and a warranty! Had everything done in a timely manner, and done without asking. Upon pick up the car was clean and the tank was full!!
Donald13
Jul 19, 2012
Christopher was an absolute pleasure to work with! He made me a great deal, with great features and an awesome color. I gave him an idea of what I wanted and he found me a perfect match! love my car! I would highly recommend this dealership and christopher to any of my family or friends.
JMSjr18
Jul 19, 2012
Would definetely return and recommend this dealership! from beginning to end Chris Diaz made this purchase a great one! was dreading having to get a new car, but he was so helpful & knowledgable! Fantastic experience!
JVasquez2
Jul 19, 2012
I had a very good experience at the chrysler jeep dealer ship. Chris was very helpful in helping me pick out a car even down to the color. Im a girl so i dont know much about cars but he explained some of the good qualities each car had. I love my car and would definitley recommend him & this dealership.
sean300c
Jul 19, 2012
The true character of car dealer ships is measured by their employees. Dee Reynolds is that employee. Her professionalism, dedication, and knowledge about my auto concerns have set the example for others to follow. Having met her on her 2nd day at work at Chrysler, I would have never guess that she had over 10 years experience in the service department business. By having Dee Reynolds as part of the Chrysler team, I have no doubt from my great experience that she will continue to be committed in providing the best value added services to all customers. Her positive attitude is about treating others as you would like to be treated yourself. Thank you Dee Reynolds! From your #1 customer S.G.
Torres23
Jul 19, 2012
My husband and I recently purchased a used vehicle from Mr.Diaz. He went above and beyond to make me as comfortable with my purchase as possible. He answered all of my questions with enough detail and knowledge. I never felt pressured. Great car buying experience!
jv1967
Jul 18, 2012
I had a great experience at this dealership, especially with Al Viera he was great to deal with. Normally when u walk into a dealership its like everyone swarms you, but not here. Al Viera was very professional and answered all my questions in detail not in a language that I couldn't understand. I never felt pressured into buying a car he was great to deal with. Will definitely be visiting Mr. Viera again, thanks for everything.
aiamarone
Jul 17, 2012
I visited this dealership shopping for a new Jeep, and had a great experience. The manager I dealt with (Al Vieira) was extremely helpful and knowledgeable. I would definitely recommend this dealership, and will be coming back for service in the future!
Jayjay1
Jul 17, 2012
Mr. Viera was friendly and knowledgeable. His professionalism was superb. I highly recommend this dealership. My phone calls were returned promptly and all my questions were answered.
rioux
Jul 17, 2012
I had an Absolutely fantastic experience. Al vieira went above and beyond all my expectations, he was wonderful . I would highly recommend this dealership and will definitely be returning in the near future .
mary diack
Jul 16, 2012
I visited Chysler jeep 24 in Randolph , I met with my sales person Sam Sales ( and yes that is his real name ) He sat with me asked what I was looking for in a car ,We discussed what I had in mind I told him I was interested in a upgrade from my current Jeep Liberty , he answered all my questions , with out pressure . I found Sam very easy to work with honest . we talked about my budget and he found a price range that would work for me .. I would return to purchase another upgrade I prefer Jeeps this is my 3 Jeep ,However was my first Jeep purchased at Chrysler Jeep 24 and it will be my GO TO PLACE FOR MY NEXT NEW CAR ..I would recomend,making Chrysler Jeep 24 you first stop in looking for a new car .. Ask for Sam Sales
jgcroninjr
Jul 14, 2012
I have been purchasing new vehicles for forty years. The last 5 were purchased from Randolf Chrysler Jeep. When the dealership changed hands I was somewhat concerned. We expected a decline in the quality of sales and service. A few months ago I was contacted by Sales Rep. Janie Cutler and assured that if I gave the new dealership a chance I would not be disappointed. The old owners were very professional and the service department delivered high a quality service and with outstanding customer focus. We were happy to discover that not only did the service not decline it actually got better. Janie Cutler & Solomon Reddix put together a sales package that was probably the most fair I have seen in my 40 years of buying new vehicles. Later I was introduced to the sales manager and after a brief conversation in which he assured me that his staff would take good care of me, I once again felt comfortable with the service department. Overall the purchase of another new vehicle from Randolf Chrysler Jeep was a positive experience and Janie Cutler's handling of my wife and I was exemplary and certainly warrants special attention. I would strongly recommend this dealership to others.
joeyc10780
Jul 6, 2012
The service I received was great. I had a few warranty repairs done on my 2006 jeep wrangler and I was very satisfied with the diagnostic process. The service team re sealed some leaks I had. There was a slight problem with one of the repairs but they immediately took the vehicle back and fixed it and made sure that the problem was really fixed before calling me in to pick it up. Every one I spoke with over there were very friendly. Overall I was very satisfied.
haddyone
Jun 30, 2012
All employee's were great. Chris was my salesman who sold me the vehicle and took the time to stop by and see how it was going. Dee was working in the service department and went above and beyond to make sure I had a good experience as the work took a bit longer than expected. What could have been a bad experience she made sure the customer was happy and even stayed late to make sure I was satisfied.Thank you Dee! Overall a very good buying and service experience.
Lcoash
Jun 3, 2012
Jim was an excellent salesman. He followed up on all of my concerns and was able to get me the vehicle I was looking for.
VN02368
May 21, 2012
Small cramped facilities where salespeople need to fight for desk space. All cars not on location. Salespeople state no pressure sales, but don't let that let your guard down. Bottom line is they will do whatever is in their best interests, not yours. Be careful if you decide to shop here.
VN02368
May 21, 2012
Salesmen will tell you it's no pressure, however when it comes right down to it they will look after their own interests not yours. Would have liked them to be different, but these guys are the typical car salesmen you shouldn't put your trust in.
ITALYNCH
May 16, 2012
MET WITH JEANIE AND HAD A GREAT EXPERIENCE. EVERYONE WAS VERY FRIENDLY AND MADE IT SO EASY. THUMPS UP ON JEANIE AND RANDOLPH CHRYSLER JEEP!!
mittred2
May 8, 2012
Janie Cutler is an amazing saleslady. I give her the highest recommendation possible if you looking to purchase a vehicle at an unbeatable price. The next time I buy a vehicle it will be from her!
undertakergreg
May 3, 2012
Let me first say that Jane Cutler is a true asset to Jeep 24. When I stopped by for a 2012 Chrysler Town and Country (color black) there was none on their lot. After one day Jane called me and said she located one and it will be here tommorow. Nothing but SERVICE from Jane Cutler. Jeep 24 :the staff, the Owner, Sales Manager, especially JANE CUTLER made me feel confident in this deal. My trade a 2008 Grand Caravan was the best. THANK YOU Jane Cutler.. Gregory N. Belcher - Waitt Funeral Home- President I'll be back!!!
lkowalski
May 2, 2012
Last year I purchased a new Nissan Murano at Nissan24 in Brockton. I had an extremely positive experience with owner Ed Kardon and his entire staff at the dealership. So, last week when it came time to purchase a used vehicle for my college age son I immediately placed a call to Ed Kardon to begin a search for a good condition used vehicle. I quickly received a call back that a vehicle was located at his other dealership, Chrysler Jeep 24 in Randolph, MA. I must say I was not disappointed, once again, I had an extremely positive experience. This is the first car that is truly my sons and that fact was not lost on the staff. They included him in the process every step of the way. Al Vieira warmly welcomed both my son and me when we arrived, showed us the car and got the ball rolling. He introduced us to Janie Cutler, a very warm and upbeat Sales Professional who went over every inch of the car, inside and out, with my son. She covered all the options and very patiently answered each and every one of his questions. Jeff Craig the Finance Director made the worst part of purchasing a car painless for me. He was able to get me financed and answer all my questions while keeping the process moving along smoothly. When all was said and done each of these staff members took the time to come back out to shake my sons hand, offer him congratulations and wish him well. Chrysler Jeep 24 earned not one, but two very satisfied customers that day. I have another young driver in the household and I can assure you when the time comes to purchase a vehicle for her, my first phone call will be to Ed Kardon and his outstanding staff!
unhappydodgeman
Apr 12, 2012
I brought my car in for a brake problem that had to be repaired by a certified Chrysler/Dodge dealer. I had attempted to have the car repaired by my own mechanic but but he sent me to Chrysler Jeep 24 because it was a dealer issue involving the ABS Module. The service department Manager ignored my request had the brakes bleed charged me $172.00 and returned the car to me not repaired! It still had the same problem. It took another week to get my car in again. (NOT IMMEDIATELY CONSIDERING I ALREADY PAID FOR A REPAIR!) They kept my car for 2 weeks and charged me $1410 did not credit me the amount for the first repair when they did not fix my vehicle the first time. to make matters worse the brake, although they work, they are still not right. They refused to fix them after this.
smrock
Apr 7, 2012
This is the third time I have purchased a new Jeep Cherokee from this dealership. The service department is very user friendly and reliable. I was extremely pleased with the sales staff, especially Janey's knowledge of my vehicle at delivery and willingness to find the vehicle that my husband and I chose. I would recommend this dealership for all services they have to offer.
jmwh7
Apr 2, 2012
I recently purchased a 2012 Jeep Grand Cherokee Limited at Chrysler Jeep 24. The entire experience, from placing the order to taking delivery was exceptional. What really impressed me was the price negotiations. I had a price I wanted to pay based on several dealer quotes and online research. We quickly reached an agreement without high pressure or misleading tactics which are too common with many dealers.During the delivery, Kat took the time to demonstrate all the vehicles features until I was comfortable using them.I also received several phone calls from Kat after I took delivery to check to see if I had any problems or questions with my Jeep. I have recommended this dealer, and Kat in particular, to anyone considering a Jeep or Chrysler purchase.
SgtGoffUSMC
Mar 31, 2012
Peter worked with me through the whole process step by step with the patience of a saint, Sol lead me in the right direction to the vehicle I wanted. They worked well together while locating the exact Wrangler I was looking for. The attitude everyone shared there was relaxed and enjoyable, not pushy at all and were not trying to sit me in vehicles I didn't want or need. The staff as a whole was very friendly and looking to help me, I didn't ever get the feeling the were trying to sell me anything, they were helping me find what I want. I went there with a preapproved loan from another bank and Jeff made it his personal mission to give me a better rate, which he did and saved me a lot. I have never had an easier buying experience in my life. I have already been suggesting 24 to friends and relatives. If the need arises for a second car I am going back there again.
neteixei
Mar 27, 2012
Janie was very nice, took care of me the best way she could, was ver patient with me and I would recommend any one to Jeep.
dondibritajr
Mar 21, 2012
Kat (Kathleen) was awesome! I had already been to 2 other dealerships that had the typical "car sales-person" cheesy, aggressive sales pitch and they were terrible. Kat was the opposite... very warm and friendly and she did everything possible to get me exactly what I wanted. They got to my 'magic' number on the first try without the good cop / bad cop mgr involved scenario. The whole process was quick, painless and simple! By the way, it was the best price of all 3 dealerships I went to and they got me the most on my trade in. The only downfall was that Kat wouldn't let me take my new car until she went and had it washed and waxed!
rmccarthy80
Mar 18, 2012
Had the most positive experience at Chrysler Jeep 24 in Randolph, MA. Janie, Al, Jeff and Solomon were beyond great. Janie took her time with me with my many questions, along with Al who went out of his way to call me and email me with various options to get me into the vehicle that I wanted. Jeff and Solomon went above and beyond with getting me financed. I have nothing but good things to say about this dealer and it's employees. All were so very friendly and helpful. When I buy my next vehicle I'll be sure to go back to Chrysler Jeep 24 in Randolph!
nene31
Mar 12, 2012
I just picked up my brand new Jeep today and I love it! Janie was an outstanding sales associate. Her laid back yet professional demeanor make buying a car an enjoyable experience!
lmc146
Mar 7, 2012
Hello, I am very happy to be a continuing buyer at Randolph Chrysler Jeep. Very happy with hte new ownership and sales people. I have dealt with Janie Cutler for the first time this recent purchase, Gran Cherokee, janie went above and beyond to fit my needs as well as listening to what I was asking for.I love my new jeep and I am confident in the event that I have a question that janie will be available to help me. She also , a very lovely touch, I might add, put a long stem red rose on the dash of the new jeep. I was very touched by this gesture. It was a first !!!My husband and I have been dealing at this dealership for 13 or so years, please keep up the great team work and service !!! All the best,Linda McNamara
makane12
Mar 1, 2012
Working in retail i am really familiar with the whole client experience, it doesn't take a lot to make someone's day and that is the most important value a business could have nowadays. I got the utmost best client service experience at this dealership and believe me I am not easy to please.Everyone from Janie who was so nice to me and My sister,pleasant and so knowledgeable about everything .She helped me get the car that I wanted at such a great price .And to Al and Jeff thank you for making it easy for me , working with My budget and getting such a great deal. To anybody out there looking for a car ,one thing I can tell you is that you will not regret a trip at CHRYSLER JEEP 24.
Kimdl
Feb 26, 2012
I couldn't be more pleased with the professionalism exhibited at this dealership. I did not feel pressured or swayed in any way. I did my homework and knew what I wanted, as well as the price I wanted to pay. I ended up driving out with a new Jeep Grand Cherokee Limited for very little money over the price of the Laredo model I thought I'd buy! Chris was a pleasure to work with, very patient, knowledgable, and kind. I would highly recommend him, as well as Jeff and Al, all great to work with! The whole car buying process was actually a breeze.
lisacallahan
Feb 26, 2012
Wonderful dealership, with terrific sales and service associates. This was my first time purchasing a car on my own and I can't say enough about helpful, no-pressure salespeople that helped me to buy my Jeep Grand Cherokee Limited. I absolutely love the car and feel like the dealership was a family of friendly, knowledgeable people that gave me exactly the deal that I wanted. I will be a lifetime Chrysler Jeep 24 customer!!-L. Callahan
Paul Gato
Feb 10, 2012
About 3 weeks ago i purchased a 2004 jeep grand cherokee overland with only 43,000 miles,with that said the car is sharp and was well taken care of by previous owner.Ive already gone back twice with multiple issues and the service has sucked.The car was never properly detailed and i took the vehicle to my mechanic and the car has a couple of issues.Matter of fact i just picked up my vehicle from the dealer today cause my mechanic told me the rear end seal is leaking and my steering stabalizer is bent,well the dealership confirmed that my mechanic was correct but the funny thing is that they told me there's no leak and they wouldnt replace the bent stabalizer because basicaly saying that i hit something or some one else did.(bullshit)And if this dealer thinks that im going away im not contacting my lawyer tomorrow.
sfitz33
Jan 18, 2012
Honest, respectful and easy to deal with. No hassles or time wasting like other dealerships. Did my homework and Armando Martinez and Al Viera made the buying process an excellent experience. Highly recommended. Am hoping that the Service Department will be just as professional and efficient.
Glenn McLaughlin
Dec 28, 2011
Very positive buying experience.Professional, informative and courteous staff.Car and price was "As Advertised" , in stock and available for purchase.Would highly recommend this dealer.
jwgrant
Dec 23, 2011
I have been researching a new vehicle for sometime and decided on the Jeep Grand Cherokee. I was looking for one with a Sunroof and Bluetooth. After talking with Al & Bob at the dealership they came back to me and suggested I look at the 2011 Grand Cherokee they would be receiving soon. I fell in love with it, however it didn't have the sunroof, I was about to settle however they told me if I was for sure I would buy the Jeep they would search for one that had everything I wanted and low and behold a few days later they found a 2011 Jeep Grand Cherokee 70th anniversary edition with a sunroof. I am more than happy with the service I received and am just amazed how the took the time to find me the exact plus more Jeep I wanted. I could not recommed a place if you are looking for a new Jeep or Chrylser!
Barbs
Dec 18, 2011
Staff went over and beyond themselves to locate, transport the jeep I wanted, and the price was fair too. Great experience
steve0520
Dec 10, 2011
We had a great,friendly and honest experience buying a car I would come back and buy again. Sol was very helpful and kind and he knew his cars.We will recommend friends and family and that they see Solomon..Thank You Steve&Melissa
raydancy7
Dec 9, 2011
EXCELLENT SALES AND SERVICE: Upon arrival at Randolph Jeep Chrysler Dealership my wife and I were treated with courtesy, kindness and with a sincere focus on our interest and purpose in coming to this Dealership. I was approached immediately by Salesman, Bob Mahoney. I told him that I was shopping for a Christmas gift for my wife. She wanted a Wrangler two door hard top with an automatic transmission or a Mineral Gray Liberty jeep. The Mineral Gray Jeep Liberty was her first choice. Neither were available at Randolph Jeep Chrysler Dealership. We were treated with professionalism in a very friendly and comfortable environment while a search was being conducted via Internet to find our vehicle elsewhere. Lunch was also provided.Once they found the vehicle we wanted at another Dealership we were given a fantasticdeal on a new 2012 Mineral Gray Liberty Jeep with an excellent interest rate on the amount financed and a fair trade in on our Jeep Cherokee Sport.There were no high pressure tactics as we had experienced in other Dealerships over the years. Manager, Al Viera and Salesman, Bob Mahoney and Financial Manager, Jeff Craig are truly Christian men whose values were evident throughout our time spent at Randolph Jeep Chrysler. Bob Mahoney is an excellent storyteller and a proud grandfather. Randolph Jeep Chrysler is a company that we recommend if you are looking to buy an automobile.
ajv norwell
Dec 8, 2011
I was very pleased with the purchase of my jeep. I was very impressed by your service.Best service of any jeep dealer I have used. This is my third Jeep. From the time I entered the service area. The waiting area to the service man escorting me to my service vehicle. Thank you, Ann Valair
rick2011
Nov 8, 2011
I have been a customer of Chysler Jeep for many years. A few years ago my girlfriend bought a 2006 Jeep Grand Cherokee Limited from this location, Solomon Reddix, was the Sales Professional that we worked with from begining to end. We had such a great experience last night, when I decided that I wanted a new 2011 Cherokee, I went directly to Solomon. Again, the process was easy and most importantly fare. I was able to get out of my old vehical and into the new one that I wanted hassel free. I would 100% buy another vehical from this location and would hope that Solomon would still be at this location as well. Many thanks.
BJS
Apr 14, 2011
This dealership really went above and beyond to insure that I would get the Jeep model with the options that I desired. From my initial email to Larry, who even came in on his day off to find 'my' Jeep, to the owner who personally went to another dealership to pick up and drive that car back to his lot, they made this experience a pleasure!Jim made a generous offer for my trade, as well as providing me with all the available incentives which ultimately led to the sale.Dee was very helpful in expediting my financing contract so I could pick up my car asap.Larry was key in this sale for me because of his attention to detail and for being a such good listener, There was never any pressure to buy, just help in finding the best car for my needs.Thank you Randolph Chrysler Jeep! I can only hope that your Service Department is as thorough and competent as the Sales Team!-BJS
andrimich
Mar 24, 2011
We have just purchased our third vehicle from Randolph Chrysler and we could not be happier. This dealership never fails to meet our expectations. From the sales dept to the service department, every employee is friendly, knowledgeable and just downright professional.Tear Chhim sold us our 2008 Chrysler Aspen. We can not say enough about this wonderful salesman and the way he handled our sale. Tear made us feel comfortable and put no pressure on us at all. He answered all of our questions and was extremely patient with us throughout the pondering process.I recommend this dealership to anybody who wants to buy a vehicle. There is a reason that we have been going back to them for 11 years.Michelle and Andris Soble
KimbaJL
Mar 18, 2011
Solomon was very friendly and helpful from the very beginning of my experience with Randolph Chrysler Jeep. I originally went to the website first and then emailed about a Jeep and he responded very quickly and when I went to the dealership to look he greeted me right away and it was a very easy transaction and he was very knowledgeable about the Jeep and its options. I would highly recommend anyone to go see Solomon and Randolph Chrylser Jeep.
leroyholt
Feb 22, 2011
the reason why i am giving this rating is because they were very helpfull in getting me my hew car.they showed me all the features of my new car and they let me test drive it. they gave me a list of options that i had available for finacing also i was able take purchase of the car that same day.
Jay's New Jeep
Feb 11, 2011
These folks were great, no pressure and easy to deal with. I wanted to take delivery of my new car the same day and they jumped through hoops to accomodate me. I left an enevelope in my old car with some cash in it and they called me and returned it to me with all the money. If you are looking for a smooth, honest, no pressure buying experience, go see these guys. You will not be disappointed.
lawman1
Jul 11, 2010
This is one of the most dishonest, disrespectful and unprofessional service departments that I've ever encountered. 5-Star dealership ratings are meaningless if Chrysler considers this place worthy of such lofty standing. Bottom line, the service department does not seem to appreciate customers. They repeatedly fail to call customers back with vehicle status. When you call in the afternoon, they inform you that your car hasn't even been looked at yet. When confronted, they cop defensive attitudes almost blaming you for their lack of professionalism. I caught them in a direct lie regarding the need for new brake rotors. I was told that the rotors were too thin to be machined. This pushed the total cost of job close to $ 400.00. Turns out they forgot to look at their own records (they had changed the same rotors 9 months prior). The dealership reimbursed me after they realized they were caught. I made a huge mistake of going back for some other job (went back only because its close to my house), b/c the employees seemed to be trying to get back at me for their own deceptive conduct. Too much drama with these guys. Even if you pay your hard earned dollars, they act as if they don't appreciate the business. DO NOT PATRONIZE THIS UNPROFESSIONAL DEALERSHIP!
Eternity
Feb 16, 2010
I had been going here for years for service because they had great service and their prices were reasonable. In the last year 2008-2009 they have gone way downhill. Here are my experiences in the last year or so... They had signs everywhere about coming in for Saturday service and how you would get discounts and everything. I dropped my car off (keys in the service box) Friday night, didn't hear from them by Sat 4pm so I called. Told they don't do Saturdays now. Wasted a whole day when I could have taken it somewhere else because they didn't call.Then the last TWO times I had axle fluids changed, they forgot to put in the special (limited slip) additive that keeps the axle clutches from burning up. I had to go back (and they even charged me the $10 for the additive after I had to go back the second time they forgot). If I hadn't known about the additive or checked my receipt, my differential clutches probably would have burnt up. They should know this, it is a Chrysler and that is what they service. I shouldn't have to hold their hand. My last visit, they misdiagnosed a noise in the cooling system as a $435 job. When I picked it up, not only did they go over the estimate by $150 without telling me, it was still making the same noise. They replaced parts I didn't ask them to replace and charged me over $20 a gallon each for two gallons of antifreeze (also not included in the estimate).Then they told me it was a different part ($200 job) causing the noise. Gave me a discount to put in the part that was actually causing the noise, but wouldn't refund the part they misdiagnosed and refused to say it wasn't causing the (exact same) noise. I get it back a third time, now it is dripping coolant (just dripping) from the part they originally replaced. They also left a tool under the hood. I left the car again and the service manager said it was dripping from ALL of the other places that the hoses connect because ALL of the clamps were "corroded". They now wanted to charge me $75 MORE to replace the clamps. I offered to come by to show her that the leak was only coming from the place they replaced and she said in a sarcastic tone: "Well, I have to trust the opinion of my service tech over your ""expert opinion"". I reminded her that they left a tool under my hood which could have flown off on the highway or fell into the drive belt and she said: "Well these things happen." I called and left a voicemail for the dealership owner to meet with the service manager, the technician, and the owner so I could take time out of work to come there and physically point to the drip coming from the area they just fixed and to have them show me all of the "corroded clamps" they saw (none of them are corroded). I went the night before the meeting and found that someone had literally DUMPED antifreeze all over the entire engine compartment to the point that it was EVERYWHERE. I had enough. I picked it up. Apparently they had fixed the leak of the original part they replaced, because after I had to hose off the engine of all the coolant, there are no leaks. And if there were so many "corroded clamps", why didn't they tell me this the first time I brought it in? Especially after the tech wrote "Great Condition" on the inspection report. The following day I realized that they had put USED antifreeze in the system (after charging me $20 a gallon for antifreeze) so I had to flush it out myself.I didn't appreciate them not owning up to the misdiagnosis for the first part, not owning up to the drip from the area they repaired, and trying to cover it up by pouring antifreeze all over the whole engine compartment, and I certainly don't like being flat-out lied to. I do most of the service on my cars and in my "expert opinion" I have NEVER left a tool in an engine compartment which could have gone through someones windshield or came up through my hood. It was not leaking when I originally brought it in, and I have a dry garage floor to prove it. I'm done with them. This place is a mess now. I think they are on borrowed time if they are treating all their customers this way, and have a service manager that knows so little about cars that she can't even lift a hood herself to verify where a leak is coming from.
jrsoares
Dec 15, 2009
I brought my 2007 Aspen LTD HEMI to be repaired and had the oil changed. Paid close to five hundred dollars for the 5 star work and was told the vehicle was all set.After pulling out of the lot the oil light went on and before driving 1 mile returned to the dealer with a noisy engine after they examined the vehicleI was told I blew the engine. I think they forgot to put oil in it. They assumed no responsibility and actually lied about driving the vehicle. I was immediately "persona non grata"Customer appreciation & Loyalty meant nothing here, I would steer clear of this unethical business. The Owner was joke on the phone he lacked civility or any sort of fiduciary responsibility and is clearly the nemesis for this failing establishment.
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