Gaylene Weiske

22 de abr. de 2015

I like going there because they treat you like one of the family.

Leanna Fluegge

19 de abr. de 2015

Purchased a 2013 Escape. Had problems with it for a time but they got it fixed after keeping it for a few days.

Kristine Wiltscheck

31 de mar. de 2015

Great, friendly and personable staff. Always a pleasure to stop.

Gene Witte

20 de mar. de 2015

The only thing missing on the service of our 2014 Ford Escape was that the dash area was not cleaned off or dusted. The mats etc. looked like they had been vacuumed though. The staff is very nice and helpful.

Cindy Marti

18 de mar. de 2015

Alan Ahlrich helped us find the Sable. We spoke to him about 2 weeks before we bought the Sable, telling him what we were interested in. When one became available, he called us. He has helped us many times in the past to find the right vehicle for our family. We will not hesitate to ask him again to help us find the perfect vehicle for our needs.

Patrick Hruby

10 de mar. de 2015

2014 F-150 Service was great. They did an oil change and was done promptly and very professional.

Sharon Gulden

6 de mar. de 2015

EVERYONE WAS VERY KNOLEGABLE AND VERY HELPFUL. i LIKE MY FORD AND THE SERVICE DEPARTMENT IS EXCELLENT.

Gene Wiltscheck

5 de mar. de 2015

Always have been very satisfied. I have always had very pleasant and helpful people to work with at Chuck Spaeth Ford. Thank-you very much.

Brittany Blankenhagen

20 de feb. de 2015

I purchased a 2010 Fusion SEL. This was the first car I have ever bought for myself. Al and Kari were very good to me and made the whole deal easy to understand. They also worked together to get me the best deal and the best possible rate I could get. Chuck Spaeth Ford definately made my first car buying experience a great one.

Scott Krueger

18 de feb. de 2015

Great job on getting vehicle serviced..Had vehicle in and out just like they said they would

Ronald Wels

17 de feb. de 2015

I purchased a F-150. The salesman was friendly and helpful. He was kind and not pushy in any way. He listened to me and addressed my questions directly. He pointed out features on that test drive, and encouraged me to drive on the highway. I was impressed and pleased in every respect.

Gaylene Weiske

5 de feb. de 2015

The staff was very friendly and helpful. I enjoy going there, the people are just great.

Richard Kuckhahn

31 de ene. de 2015

Service was good on our 2013 Fusion. Staff was helpful.

CWM

30 de ene. de 2015

We've purchased both new and used vehicles and have never received anything but great customer service!

Francis Bianchi

21 de ene. de 2015

Brady at Chuck Spaeth Ford made this an excellent experience. He and the whole dealership are very professional and do their best to serve the customers. It was an excellent experience and I'd return there for my next vehicle.

Jeremy Drexler

12 de ene. de 2015

great as always. Customer Service is unbelievable and I always feel welcome when there. Its like they are all my friends. A great place to get my car worked on.

Roger Besemer

9 de ene. de 2015

Always impressed with the service from Chuck Spaeth Ford! Wonderful, knowledgeable, helpful staff in all areas of the business.

Kristine Wiltscheck

9 de ene. de 2015

Honest sales and repair personnel. (Brady, Brian & Patti). Trust them. That says a lot.

Steven Gehrke

8 de ene. de 2015

Customer service experience with Spaeth has always been excellent. This trip was no exception. Facilities review rated lower due to the remodeling work currently in process.

Leslie Bianchi

6 de ene. de 2015

Patty was extrememly friendly - and Eric brought my vehicle back clea.

Daniel Balge

2 de ene. de 2015

2010 Ford Focus purchased used in 2012 at Spaeth. As ever, I got great service from the great people at Spaeth. A problem with the car battery was discovered and explained to me. It was taken care of promptly. Every person I meet at Spaeth is friendly and helpful. Charges are fair and reasonable.

Valued Customer Broadway Body Shop Inc.

2 de ene. de 2015

Mitch,John and Amy have very good customer service skills. They are great to work with. I have driven Dodge Ram's for ten years, Mitch joined our Pro group and convinced me to try a used 2012 F-150. We were very impressed, the ride was better, the cab is noise is less and the visibility is much better. The traction with the 18" tires is 75 % better than the 20" standard tires on the Dodge. After driving this truck for two weeks we decided to upgrade to a 2014 Lariat.The extra cost for addition comfort and a few more options is worth the investment when you are driving the best truck on the road. Thank you Mitch,John and Amy. You will have our Business for many years to come.

Gaylene Weiske

23 de dic. de 2014

your staff was very helpful, they were knowledgable and friendly. A good experience.

David Schiltz

20 de dic. de 2014

People and service was 'GREAT'!In the process of remodeling.

Anna

14 de dic. de 2014

I took my car in for "the works" and to have a filter changed and some bulbs replaced. They did a good job. All the work was done in the amount of time I was told it would take.

John H

11 de dic. de 2014

Everybody in sales and service is always helpful, friendly and professional.

Brian

8 de dic. de 2014

I recently purchased a used 2012 Ford Fusion from Chuck Spaeth Ford in New Ulm. The experience was fantastic. The Sales Person, Brady, along will all the rest of the staff provided excellent service and were very friendly. I would definitely recommend them and plan to go back for my next vehicle.

Timothy Beeck

3 de dic. de 2014

I was finally told that I needed to push my remote start button twice(2014 Escape). My old one(1009 Escape) was a one push. It is great to have it with this cold weather.

Kenneth Huebert

2 de dic. de 2014

We are very pleased with our Ford Edge and especially the service that the service department has given us. The service department and salespeople are very helpful and thorough. Thanks and Merry Christmas!

Mary Schorer

2 de dic. de 2014

Very thorough on checking key points and pretty fast service. Said I had a loose radiator cap and would order a new one. That was a week ago and haven't heard from them yet. Undergoing remodeling - I'm sure "facilities" will be 5 star soon!

Francis Bianchi

2 de dic. de 2014

Chuck Spaeth Ford gave my wife a vehicle to use. They were very helpful and accommodating. She was late to return it and they helped her get her vehicle back and allowed payment to be sent. Excellent community dealership.

Valued Customer Northern Insulation Prod.

26 de nov. de 2014

2014 FORD FOCUS HATCHBACK LEASE, GREAT SERVICE, NICE CAR AND WONDERFUL STAFF.

Larson

27 de jun. de 2014

Excellent experience with Brady Wilhelm at Chuck Spaeth Ford, New Ulm, MN. Also with Amy, the Financial Manager. It was the first time any salesman actually took us on a ride to demonstrate some of the safety features. We also appreciate all the time he took explaining everything. We would HIGHLY recommend Brady. Thanks.

Carlene

27 de jun. de 2014

Myself and multiple of my family members have been going to Chuck Spaeth Ford to buy our vehicles for many years. The staff is friendly and always willing to answer any questions the best they can. I would highly recommend purchasing either a new or a used vehicle through them!

Andrew

26 de may. de 2014

Brady gave us a great deal on a vehicle and a good price on our trade-in. We were very happy with our experience there.

Wayne

14 de abr. de 2014

I have always valued the Chuck Spaeth Ford dealership. We have bought a number of cars from them and are comfortable with the deals they offer and the entire buying experience. The staff is friendly, helpful and knowledgeable. Mike goes out of his way to make it a positive experience.

LuckyLepps8

11 de abr. de 2014

I just wanted to share the ease and comfort that was shown by the sales and finance staff at Chuck Spaeth Ford in New Ulm. Friendliness is evident as you are greeted by the staff, and from there everything was a smooth process. Both Mike Carr and Mike Krueger were there for me to address my needs in a new vehicle. Everything was laid out in a professional manner and explained thoroughly. Kari eased me through the paperwork and was once again very insightful as to payments and everything else that would happen after my purchase. Mitch was very knowledgeable in running me through the Ford Sync process as well as explaining features and options of my car. I would highly recommend anyone to check out either of their dealerships in Sleepy Eye and New Ulm, you will have a dealership for life. And not only are they trustworthy, but you will want to even just stop by and say hi from time to time, whether it be for your service work or to check out new vehicles or changes that Ford is making. I just want to personally thank Mike Carr and Mike Krueger for all the help, ease, kindness and professionalism. As well as Kari and Mitch for their assistance. Just a griptastic performance by representatives of Ford and Chuck Spaeth Ford. Thank You

Grinch

10 de abr. de 2014

Just traded a 2003 Expedition for a 2011 F150. Everything went extremely well! Working with Mike and Beth, members of the Ford Team in Sleepy Eye, was very enjoyable and easy! I will definitely be dealing with them again in the future! Great job!

User1514

1 de nov. de 2013

Upon visiting the Chuck Spaeth Ford in New Ulm, Mn I was promptly greeted by one of their sales reps Ingrid. I had worked with her prior in Mankato at the Toyota dealer and had been bummed out that she was no longer working there. I had done some research and found out she now worked in New Ulm. It was definitely worth switching car dealers to get to work with someone that actually took the time to find out what you wanted instead of trying to sell me the most expensive car on the lot. She was just as I remembered her, knowledgeable, patient, and went above and beyond to answer all of my questions. She is by far the most friendly sales rep I have EVER worked with and I have always recommended her and will keep recommending her to my friends and family as well as Chuck Spaeth Ford in New Ulm. I am 100% satisfied with the service and my new Ford! Thank you guys so much!

April28

1 de nov. de 2013

I previously met Ingrid at Heintz Toyota in Mankato over 2 years ago when I purchased a 2007 Honda Accord. In search of an SUV I went back to Heintz because of the great experience I had with Ingrid, unfortunately she had left. After dealing with a sales representative at Heintz who provided me with estimates of below trade-in book value for my Accord and above retail value for the Chevrolet Tahoe I wanted to purchase, insulting me with "I didn't clearly understand how to purchase a vehicle... " I found Ingrid on Facebook and connected with her at Chuck Spaeth Ford. On Friday 10/25 I ventured out, test drove a 2004 Yukon, was provided an excellent trade in price for my vehicle, that was compared across 4 different sites such as Kelly Blue Book, NADA, an auction etc.. and purchased the Yukon I test drove with comparable retail price the same day!! From the minute of walking in the door, every employee at Chuck Spaeth Ford greeted me with a warm and friendly smile... Ingrid, we of course picked up right where we had left off. She remembered the 2007 Pontiac G6 I traded in at Heintz for the Accord, she remembered my son's name, where I worked, that I was attending school... it was as if we had never lost touch... Never have I ever felt so comfortable in a position of purchasing, on both occasions. Ingrid is a down to earth, warm, caring and relatable individual. She provided me with excellent value for my purchase. If you are looking to purchase a vehicle and experience value and respect...I HIGHLY recommend Chuck Speath Ford, especially Ingrid Skelley!!

StinkySuburban

9 de oct. de 2013

I purchased a used 2001 Chevrolet Suburban. The vehicle was a local trade in I was told. The vehicle had many issues given it was used and it's age. However, the vehicle has this terrible funk smell too it. I was told the vehicle was thoroughly cleaned but after further investigation found the vehicle had been infested with mice. I even had to trap one that was still in the vehicle. Upon inspection of the cabin filter it was never cleaned or changed. Sure it is a used vehicle sold as is... but I feel the sales person knew what the history was but didnt provide disclosure. I'd never do any dealings with this dealership again.

jomans

4 de mar. de 2012

I will surely do business with this dealership again! I bought a used F150. When I was on my way home with it, the motor developed a miss. The next morning the receptionist met me with a loaner vehicle and took the truck back,the service department diagnosed and fixed the problem. The service manager met me with the truck later that same afternoon! They went above and beyond for me. It is good to know there are still establishments out there focused on customer service!