Used Cars for Sale at Classic Honda in Orlando, FL

Koolie

Oct 29, 2016

Noce place but they dont seem to want to sell cars.

Omayra123

Oct 29, 2016

Bought my used Nissan at this Dealer. Always do the service at Classic Honda. Always try to deal with Maribel Franco at the Service Center. She is very proffesional and very friendly, keeps me updated of whats going on with my car and what it needs. I always recomend this dealer for service or for sales.

TTHD2015

Oct 28, 2016

I brought the car in to diagnose the symptoms while the wheel speed control started shaking, needs to test and determine which is causing the problem. The technician has found all wheels completely out of balances. Thanks to Mr. Jay Banks is a service advisor had recommended to me in the needs of all 4 wheels should perform an alignment, will make sure that my car safely on the road after the full implementation of all the wheels balanced and all 4 tires will last longer.

Jenn37

Oct 27, 2016

This was my first time purchasing a new vehicle so I was a bit intimidated by what I though the process may be like. So I did a bunch of research on what vehicles I might like and once I narrowed it down to Honda I then did some research on the dealerships in my area. I found that classic Honda had the highest ratings in customer service and then felt more confident in choosing them to visit for my possible purchase. Jorge Cordoves what the first salesman I came in contact with and right away I felt at ease. He was attentive and very helpful. I found the car I was liking for almost immediately, we took it out for a test drive and I fell in love with it. The fact that they don't work off commission is awesome. I felt the whole experience was relaxed and there was no pressure to get the sale. Everyone I dealt with at the dealership was the same way even down to the finance department. I felt at ease and was very confident in the purchase I was making by the end of the day. Everything was fantastic. Customer for life

Bobby

Oct 26, 2016

Mrs franko is super helpful. Car is fixed under warranty. No trick no hidden fees. Etc. I'm very happy with Franco lady. Thanks

Mark

Oct 23, 2016

Maribel Franco and Classic Honda were great as always quality work promised delivery when they said and get you in and out in a timely fashion They are friendly and always explain the work being done or needed to be done

Tom Caravati

Oct 23, 2016

Every time I take my 2013 Accord in for service, Josh is professional and always asks to ensure I've received all that I ask for. He is patient no matter how busy he is, and always checks off all the boxes. Highly recommend him anytime you need to take your car in for service! Tom Caravati

Sandra

Oct 20, 2016

Dwight Dowe is my service person. He is attentive, professional and understands my time is valuable. He explains all processes and makes sure my vehicle is running like a Honda should! Thanks Dwight.

Gianni

Oct 18, 2016

For years I have been a Classic Honda customer and have never had any complaints ... So, I will continue to go back. Maribel Franco (the Service Advisor) is always helpful and offers timely and accurate advise. Thanks Maribel!

Robin R

Oct 13, 2016

It's been a long time since I've gone to car dealerships to purchase a car. I've purchased from family members and private sellers and was happy to avoid the dealership hassles. Well, a lot has changed since I last set foot on a car dealership! No bad experiences at all while shopping around, but my interaction with Jose Mateo was exceptional.Jose was friendly, respectful and went above and beyond my expectations, especially after the sale!My only complaint with the Classic Honda experience was a few long waiting times, and the paperwork for the sale could have been faster.

SueP

Oct 12, 2016

Classic Honda makes getting my car serviced a pleasure. Yeolny Cisnero was great and training someone else to do a great job.

Alo

Oct 11, 2016

I was confident to choose Bali again for the purchase of my Honda Oddysey. Bali was attentive, patient, knowledgeable, and very polite with my need. I didn't feel pressured or rushed which made my experience quick and easy. This was my second experience at Classic Honda with Bali. Excellent service Bali! Phillipia

Matt

Oct 9, 2016

I found a car by searching the internet that was part of Classic Honda's inventory. After thinking about the vehicle for a week I contacted the dealership. I spoke with a sales rep and received additional information and set a tentative time to view the car on the weekend. He stated he would give me a call on the Friday to verify the viewing. On Saturday I received a call from the dealership for a viewing. Within 3 hours I was at the dealership to view the car. The car was as described with the only issue being I could not test drive the vehicle as it had not had a mechanical check yet (trade in)(safety recall check). I asked when this would be completed and was informed likely during the week and I would receive a call when it was ready. We left and about 2 hours later received a call that it was ready for a test drive and there were no issues preventing a test drive related to a recall. We arrived within 1.5 hours and was informed there was a customer purchasing the car right now and if they do not follow through in the next few days it will be back available. The individual purchasing the car was standing outside near the car staring at our family through the glass. There was no way the individual would have known we were interested in the car. There were so many issues with the buying experience I will never return. A very disappointing experience and I will never return. Definitely something strange going on that I was not aware of. This is why car salespersons have a bad reputation.

Garrett Smith

Sep 27, 2016

Gerald was fantastic. I took my car in for an oil change, he washed my car free of charge and updated me on the progress every step of the way!

Suzan Gaber

Sep 27, 2016

This person has a quality customer service. He knows what he's doing so helpful. His name is Dwight Dowe. At the service .

Ant-Gomes

Sep 22, 2016

"Mo" (Almbaied - Sales) always goes beyond the call of duty to give you good service. We have now bought 4 brand new vehicles from this dealership in the last 4 years not just because we like the quality, style, and features of our Hondas, but also because of the up front, no hassle, straight forward sales process with good pricing. No head spinning numbers manipulations. Why can't car buying be like this elsewhere.

Janet123

Sep 22, 2016

I am really from Tampa bay area and I have a lot of dealers close to my house in order to get the new car but l trust the employees at classic Honda( especially Mohammed almbaied ) where it let me drive more than 90 minutes. I am going to tell everyone else in my area whenever they need a car to buy from classic Honda l would like to give him more than 10 out of 10.

Bruce C

Sep 15, 2016

My service advisor Maribel Franco was professional, friendly and efficiently got me in and out quickly so I could get back to the office. She and service tech Moises Gutierrez advised me of recommended services and honestly conveyed how not immediate concerns but for future preventive maintenance. They have earned my trust.

Steve Homenda

Sep 15, 2016

Service Department second to none. Service Advisor Maribel Franco always frindly and greets with a smile.

davikabo

Sep 14, 2016

I just purchased a 2017 Honda Accord LX for my wife from Classic Honda in Orlando. My saleperson, Qui Duong was amazing! I asked for his assistance when I had arrived as he was so helpful on my previous visit three months ago. The sales manager, Bill was also very helpful. I have recommended Qui to everyone that I know that may be looking to purchase a new Honda at this time or in the near future. Classic Honda has always been my first choice dealership in Orlando and continues to be my first choice because of their friendliness, professionalism and courtesy.

Extremely Satisfied Customer

Sep 14, 2016

I always come to this dealership to get my car serviced. Haven't had any issues at this dealership and always get prompt, courteous service. I also get my car washed and vacuumed here and am always satisfied at the level of service. Yoelny Cisnero was extremely helpful. Provided awesome service. She took the initiative to notice that I had after market wipers installed on the used car I brought there. She was nice enough to notify me and replace them free of charge. I usually hate leaving my car at any dealership to get serviced, but I trust the professionals at this dealership and they haven't let me down. Love this dealership and appreciate the professional, courteous people who work here. Thank you all so much, especially Yoelny Cisnero for the level of service you have provided and continue to provide.

ANGE MONA ADAM

Sep 13, 2016

Dwight Dowe, was more than helpful . he is really nice , always smilling

carolajay

Sep 9, 2016

Walked in as a woman alone and Qui Duong immediately put me at ease. His encyclopedic knowledge of the car was a pleasure. Great experience!

Bill Nd Jane Waymire

Sep 7, 2016

Qui Duong did an excellent job showing us the features and benefits of our new Fit. We traded in our 2009 Fit for this 2015 Fit. Sao far we have enjoyed getting to know the differences. Of course, Qui went over all of the car at the time of purchase. Qui has followed up with us several times since the purchase. Qui has always been pleasant with each contact.

lilly

Aug 23, 2016

I was elated at how flexible classic Honda was to get my car back up and running in safe order. Fernando Nunez is a jewel !

Marj Dossous

Aug 18, 2016

Love getting my car serviced at Classic Honda. Dwight Dowe always goes above his duties to make your visit exceptional. He treats you like family and makes you comfortable and advise you what needed to be done. Thanks to Dwight Dowe's excellent customer service, I will go back again to Classic Honda.

Judy

Aug 16, 2016

Fernando Nunez was my rep and told me exactly what was to be done and estimated time. Also made some adjustments to my account info when I presented him with the problem. Fast service and will be back. Thank you Fernando!

Bangyb

Aug 14, 2016

Jay Banks at Holler Classic Honda was phenomenal while communicating with me in regards to the condition and status of my car. He went above and beyond to keep me informed every step of the way which was a blessing since I was not present. Thank you!

Maged

Aug 14, 2016

Very profissnoal helpful person he made me feel like I am at home with his attitude during the time I was in the dealer. He promised to be done in a couple of minutes and he did. Thank you so much Dear Gerald AlanisYou deserve more then 10 stars .

Lirope1

Aug 13, 2016

Went for an oil chance and tire rotation, and the service was awesom and very fast. The friendliness of the representative, Fernando Nunez, was great. They even gave me some snacks, it was a great compliment. I'm really satisfied with their service.

Michael Lay

Aug 13, 2016

Yoelny Cisnero took care of me this past Tuesday with great efficiency and caring kindness. She made sure I understood exactly what was being done for my 2013 Honda Accord, and why; she checked my prior service record carefully to see exactly what was going to be needed and to make sure I was in agreement. When I expressed concern about my tires she made sure they were carefully checked for tread depth (it was OK). She works at the Express Service desk and is a very good fit for it indeed; her personality is pleasant and her service efficient. She's a keeper! Your whole establishment is top notch.

Scott

Aug 12, 2016

Excellent service dept, very friendly, helpful, explained the work being done, very fair price. Car was washed and pulled up front for me on time.

Bill

Aug 11, 2016

I recently moved and I really liked my previous Honda dealer and was unsure about Classic Honda. However, my worries are gone. Maribel Franco's excellent customer service and diligent work was outstanding. I would go back again, love this place.

patrick ducheine

Aug 10, 2016

ZAK ROBINSON DID A GREAT JOB SHOWING ME THE 2016 CIVIC.

abc123

Aug 3, 2016

Was my first time buying a car. Everyone was very pleasant and knowledgeable. Glad I went to this specific Honda dealership. Was a great experience!

Ron

Aug 3, 2016

Ms. Maribel Franco and her team have done a great job to fix my Accord. Classic Honda also gave me a ride to home instead of waiting for hours. I appreciated they have done.

Jay12

Aug 2, 2016

Mr.Jay Banks and his team displayed nothing but first class service. They were very knowledgeable and explain my problem thoroughly. I am very pleased with my service.

Hrome726

Jul 20, 2016

Always a pleasure when you go somewhere and they remember your name! I would never buy a car anywhere else. They have the whole packages from sales to service

marciacivic2016

Jul 6, 2016

It was indeed a pleasure doing business at Honda classic the second time around, this time i had the pleasure of working with Dane Binger in leasing my 2016 Honda Civic, the time i spent and the experience was valuable, Dane was very informative,attentive and patient, i would say, this was excellent customer service and satisfaction

Georgia Suarez

Jul 1, 2016

Jay Banks was a pleasure to work with. He was very informative and helpful. He keep us up to date and informed of everything going good on with our car during recall process. He is definitely an asset to your company.

Marie Joseph

Jul 1, 2016

I went to this location for a service check up and Gerald Alaniz was very helpful. He always had a smile on his face. I also liked that he was bilingual because English is my second language.

Chris

Jun 16, 2016

Richard Lamaute was my sales associate and made this the most pleasant car buying experience possible. There was no "haggling," Richard is very knowledgable, and cares about his customers. I would buy a car from him and will refer him to people I know who are in the market. Thank you Richard for being passionate about what you do and making this a positive experience.

Rebecca Purvis

Jun 13, 2016

I had the pleasure of working with Jose Mateo to purchase my new 2016 Honda Accord Sport!! Jose was very informative, attentive and gave me the best deal possible!! If your looking for a great dealership who will not give you the run around look no further than Classic Honda. Be sure to ask for Jose Mateo!!

Karla B.

May 26, 2016

I have been going to Classic Honda for years. This by far has been the easiest experience I have ever had. Everybody was so nice. Thank you for making my first time purchase by myself a great one! The service staff is wonderful too!!!

JimK

May 25, 2016

I worked with Gary Bowen to get my car. He was very helpful.I was able to purchase my car with a minimum of hassle. The price is clearlymarked and the dealer fee is clearly explained. They were very fair with the trade in for my old car.

Mav.P.

May 24, 2016

My sister Mavis and I would like to thank Classic Honda , W Colonial Drive for the excellent service given to us on our visit to purchase a new CR-V. Your representative Dane Binger was extremely knowledgeable when explaining the benefits to be had from owning a Honda motorcar. After Dane explained everything, she decided and went ahead to purchase the car. This is her second Honda purchased from your dealership and she remain very pleased with her car, and the way you do business.

rayam88

May 24, 2016

After being told "no" at multiple other dealerships, I was finally told "yes" at Classic Honda. My sales advisor was patient with me and made sure to listen to everything I wanted, my concerns, and any questions I had. He made sure to get me into a car I wanted, which was the most important thing for me. At several times there were problems with the disbanded departmtn, but Jose made sure I ended up with what I was told I would be getting. I left that day with a brand new car and with everything I wanted. I will definitely recommend Jose at Classic Honda!

Britt

May 23, 2016

I had my brakes serviced at classic honda. Dwight Dowe was my service rep. he was professional and friendly.

SMP

May 22, 2016

The service is great and their time estimate is pretty accurate. When I drive away I'm sure my car is in tip top shape!

Kgarcia

May 21, 2016

I want to thank classic Honda for an excellent customer service provided for my car . Especially to Dwigjt Dowe he was excellent he provided all the help I need and information . Thank you for giving a amaizing standard with costumer service I was please with the result I recieved with my car.

Honda CR-V driver

May 19, 2016

I just recently bought a new car at Classic Honda. They said they would take care of me, and they sure were right. They did have my best interest at heart and gave me several options to choose from. At no time was I pressured. I have been a customer of Classic Honda for 11 years now, and everything has been top notch service.

MrMom

May 13, 2016

I took my 2014 Honda Accord in to be serviced because the tire pressure light came on. I was told that both of my front tires had a nail in them. They said that one could be patched for $25, but the other couldn't be patched and definitely needed to be replaced for $150. Thinking I could get the work done much cheaper elsewhere, I declined the dealership's offer to service my car and took it to an independent tire shop just 1/2 mile down the road. I told the tire shop mechanic what the dealership told me... that I had a nail in both of my front 2 tires, and that one could be patched while the other needed to be replaced. The mechanic said that you really can not determine any of that until you remove the nails and see what kind of damage was actually done to the tire. He removed the nails, and both of them turned out to be tiny, broken-off pieces of screws that were less than 1/4 inch long. Neither screw had actually punctured the inside of the tires, and both tires were perfectly fine! Neither tire needed patching or replacing. The tire shop could have very easily told me the same thing the dealership told me, and just offered to do the unnecessary work for less. But they did not. They were completely honest and upfront with me. They were more interested in gaining my trust and loyalty than making a quick buck off of me.I returned to the Honda dealership and spoke with service manager Dervin Carty. I told him how upset and disappointed I was that his service department told me I needed work done on my car that I did not actually need. He said he understood why I would feel that way, but insisted that his service department did nothing wrong. Even when I told him that I had been lied to, he still defended his technicians and refused to admit any wrong doing. He then offered me a token free oil change to make me feel better, but I declined. I left the dealership even more angry and upset than I had been before I arrived. This service department lied to me, and then tried to spin it like I was in the wrong. I will never visit this dealership again.

WatsoJas

May 13, 2016

I took my 2013 Honda Civic for a service which was complimentary due to me purchasing my car from this great dealership and I was also given a free wash and vacuum. Thanks to Jay Banks I was in and out in no time and my car was running and looking brand new. Thanks Classic Honda!

Karenm1

May 8, 2016

I had to take my car this weekend for a quick check up and I was thankful for Mr. Gerald Anais for his excellent customer service he was great helping me and my husband with our car troubles.

Jennifer Simpson

May 7, 2016

Everyone is great at this dealership, from the great service advisors to the salesman that sold me my new car, Qui Duong and Clem made buying a new car almost effortless and enjoyable, and I always get great service with a smile from Marabel, Fernando & Dwight.

ajd1262

May 4, 2016

I like to thank everyone at Classic Honda especially JeRon and Sophia for making buying my new Honda Accord so fast and easy thank you so much

Bernell Hunter

Apr 30, 2016

My service rep Dwight Dowell always does a great job. He gets me in & out in timely manner and keeps me informed along the way.

Hondalover

Apr 27, 2016

My wife and I just bought a new 2016 Accord LS at Classic Honda. We had an excellent buying experience with our salesman Mohammed Almbaied. The entire sales experience went extremely smoothly from beginning to end. We received a very fair trade price for our older Accord and a fair price on the new car. I would recommend Classic and Mohammed quite highly to anyone looking for a new car.

Rwolfenb

Apr 26, 2016

After two failed attempts to purchase a new car in North Carolina I traveled to Orlando for a three day visit. I found a vehicle at Classic Honda and contacted the dealership via Internet chat. They contacted me the following day and invited me for test drive. I was meet by Ryan Jones who assisted me greatly by getting the answers to all my guestions. They meet me with there best offer, I accepted, went to finance and was out in less than 2 hrs. Very transparent dealership, with no hidden fees or agenda. I highly recommend Classic Honda.

YLowe

Apr 19, 2016

I had a nail in my tire and I called Honda roadside assistance to pickup my car from work and take it to Classic Honda. I requested from the person who was towing my car to take it to my adviser Dwight Dowe at the dealership because he always provide exceptional service. Dwight called after the car was delivered to them, and called when my tire was replaced. Thanks Classic for always providing excellent customer service!

JON

Apr 19, 2016

My wife and I just purchased a used vehicle from Classic Honda. What a great experience we had, the people were very helpful and friendly. No pressure sales at this dealership! I would recommend Classic Honda and our salesperson Gary Bowen to everyone out there! Next time I purchase another vehicle I'm going back to Classic Honda!

Zsmith1025atyahoo.com

Apr 19, 2016

Marable Franco and her team as been putting up with me and issues since 2096, I'll be so upset about the cost, and she defuse the situation and see what resolution can be done. Of course not to mention the manager, Dervin how also assist in making it seamless as possible. Thank you very much Marable Franco, I appreciate you. Love my Classic Honda. Zenaida

Hector Romero

Apr 15, 2016

Best in central Florida my family has purchased over 20 cars in the last decade and never a doubt on what or where we will buy! Classic makes us feel like family! Ali and Mo in sales Gerald in service!! Thanks for all you guys do.

bud2489

Apr 8, 2016

Service adviser, Maribel Franco, was waiting for us to arrive at our appointed time. Since this was a product recall, the check in went smoothly. The service would take approximately 3 1/2 hours we went to do shopping. We received a call of work completed on time. When we picked up the car we found that it had been washed. I only use the location for service since we are a Honda family.

rsb

Apr 7, 2016

Service appointment was on time and nice waiting . Roof rack was installed on my 2016 CRV in a very timely manner . Appreciated the car was . Thanks

sanman202

Apr 5, 2016

Beware when turning in a lease, especially if you take advantage of the pull ahead program from Honda Financial. There were several paperwork blunders from an unsigned form that I had to come back the day after to sign, mis-aligned paperwork sent to Honda Financial that was not acceptable by Honda Financial, I had to meet a representative to resign that paperwork. The original document I had to come back to sign had an incorrect item checked off which has delayed the closing of my old lease account by 5 weeks and still open as of today. Finally after calling Honda Financial 3 or 4 times they made sure that someone at Classic sent it over to them. I made them do this while I held on the phone because you cannot trust what anyone says there. This is after I received a phone call from someone at Classic the week before assuring me that this would be taken care of. Apparently it was not. This falls on Classic and not Honda Financial. It's too bad because the actual buying experience was not that bad. This is now bad due to a delinquent old account that is not my issue. Also, the old car still has not been inspected. Here it is 5 weeks later and the old car is somewhere. Where is the old car at? Your guess is as good as mine. I received an automated call from the lease inspection company yesterday asking for me to setup an appointment for an inspection on a car I no longer have. I am not one to usually complain but this experience should not cause aggravation. It is ok to have a mistake here and there but this is one after the other. I'm done with the old car and moved on. Classic needs to take care of this issue. They do not seem concerned with reaching out to resolve the issue.

Mullet83

Apr 2, 2016

I brought in my 2005 Honda Accord with 208,000 miles due to a sudden transmission problem. Jay Banks was very professional and the service personnel efficient and thorough. They not only diagnosed my worn out transmission but several others problems that made it obvious not to throw good money after bad. I greatly appreciate their realistic appraisal.

Petra Herman

Mar 27, 2016

Thanks Dwight Dowe for your help an great Customer Service.. he was very friendly an never ignore me as a Customer. I WOULD refer a friend...

Orlando, JSmith

Mar 22, 2016

It has always been a pleasure to work with Dwight Dowe at Classic Honda. He is always personable, friendly and professional. This always helps me to relax as my vehicle is getting the service it needs to remain operable. It is also important to know that I'm not just spending money but this knowledgeable associate informs me of my best options. Hats off to Dwight in this new career!

Ken

Mar 21, 2016

Classic Honda has a great service team to meet the needs of your Honda. Josh Swiernik will give you straight up repair costs and get the work done in the least time necessary and can be trusted to determine the best repair process needed to keep you on the road. I have been bringing my Honda's there for over 12 years and have bought three new cars there. If you want a Honda or have a Honda and great service I would highly recommend this dealership.

Edrest

Mar 19, 2016

Gerald Aleniz and maribel franco helped me both. They are very nice,friendly and approachable explained what my car needed to be service but I told them next time co'z I was only intended to do oil changed that visit and they both understand me and the amount of time they promise was less so that was more favorable to me,less waiting..

Blaze

Mar 13, 2016

Jay Banks was my advisor. Very knowledgeable, quick, and easy. Can't ask for anything else. I will be coming to Jay again. Thank you!

Tiffany Overstreet

Mar 12, 2016

Joshua Swiernik is always a pleasure to work with! My husband and I only work with Joshua. He always goes above and beyond to helps his customers. He keeps you well informed from start to finish what is going on with your vehicle. He definitely makes you feel like he is there to serve you and your needs. Thank you Joshua for everything you do each and every day!

CivicMinded

Mar 10, 2016

This dealerships service department is efficient. The upfront pricing and courteous employees keeps me coming back for service. Gerald Alanez and Express Service made it easy to get an oil change on my schedule.

JonM

Mar 7, 2016

I don't go to dealerships often. I actually try to avoid them if at all possible. But I will say that I actually enjoy going to Classic Honda on West Colonial, and that is because of the service writers/advisers. Maribel, Josh, and Jay have always been easy to work with, pleasant and patient. Customers need to remember that it takes a lot of patience to deal with the public coming to you for work on their automobiles. These three have the personality and patience to do this job very well. In addition, their relationships with the techs is another key factor why I go to Classic Honda. They know their techs well and they communicate well with them. I especially appreciate it when they escort me back to the shop to make sure I understand what's going on with my car. Jay Banks recently did this with me to discuss (between customer-service adviser-tech) an issue with my suspension. This is how customer service should be!

M. Dossous

Mar 6, 2016

I go to Classic Honda for service since I have my Honda CRV and Dwight Dowe is always professional and extremely helpful. I came in for oil change and he explained to me kindly that I need tire rotation. He also notified me about a recall for my vehicle that I didn't know about.

Prm79

Mar 6, 2016

They are very friendly and helpful. I don't feel like I am being gouged. They made HUGE accomodations for my issues. Also gave me a good proce to install an ABS module. Great value!

jnatal623

Mar 4, 2016

What a great place to shop for a car. I was not sure if I wanted a Honda Civic but when my family and Iwalked in we felt we were home. Courtney knight greeted us at the door and she made us feel like we had been friends for years. I am 55 years old and have a lot of experience with buying cars, and this was by far the best experience I've had, We walked in at about 6:00 pm and I was home with my NEW 2016RED HONDA CIVIC by 9;30 pm and I live on east side of town. I will do business with CLASSIC HONDAfrom now on. Courtney God bless you and your family and keep up the good work, I am looking forward to doing business with you again.... CLASSIC HONDA ROCKS!

UrbanNinja

Feb 29, 2016

Maribel Franco was very friendly and courteous . She was knowledgeable of the questions and concerns I had. Marble also notified me of the recalls that apply to my vehicle and tried to schedule the worked to be done and told me it was at no cost to me.

Rudolph

Feb 23, 2016

I don't normally take time to write emails or reviews to car dealership but this needed to said and recognize. I was at Classic Honda Orlando dealership yesterday and Mr. Josh Swiernik was my Service Advisor. I can't say enough about this man extraordinary professionalism and customer service. He not only had my car checked and service in no time, but he also updated the car's computer system/software, informed me about the latest recalls on my Honda, then had the technician/mechanics do an 8-points inspection of the entire vehicle. That's what I call service! In the end, I was mostly happy about the warm reception from Josh, the other staff and technical employees there. Led by Mr. Swiernik, the Green Team made it a very positive experience at Classic Honda yesterday. Keep up the good work Mr. Swiernik. Sincerely, A Very Happy Customer

scottbrian

Feb 23, 2016

While going through the VERY unnerving situation of having someone try to steal my, I really appreciate the professionalism, courtesy and kindness of Joshua Swiernik and the Classic Honda team who repaired my car!!!!!!! THANK YOU!

Yol

Feb 12, 2016

Joshua Swiernik was stellar; he's professional, polite, and pleasant. I was pleased with the way in which he handled my service. I was in and out in no time, my tires were checked, and my baby and I were out the door. Fantastic employee.

MSMO HONDA

Feb 5, 2016

My car was towed to the dealership due to the fact it wouldn't start. Mr. Jay Banks called me with in a few hours to tell me the issue and the cost. Due to the price I was considering moving the car elsewhere for repair. The car has been serviced at this facility for over 10 yrs. Mr. Banks went above and beyond to assist with reconsidering the repair there. THANKS!! Mr. Banks.

Joe Flanagan

Feb 2, 2016

While Orlando house-sitting when my son was out of town, I drove his car only to find the "Check Emissions" light on and burning smell under hood. Took it to Classic Honda Service and talked to Jay Banks and explained the son was coming home today and needed his car for work since I was leaving town to return home. Mechanic Cleon clearly explained burnt clutch and evap leak but would not be ready today since it was later afternoon when I brought it in. Rental Liaison Rachel quickly provided a nice loaner until repairs done the next day. These three people plus many others took great care when I needed it. More impressively, I am from out of town, did not buy a car there, and had a short timeline but they still went above and beyond all expectations. I am absolutely a satisfied customer. I sought out Manager Scott K to personally tell him of my great experience. GREAT JOB!!!

Margaret

Jan 31, 2016

The last 3 cars that I have purchased have been Hondas and I always have my cars serviced at Classic Honda. The service has always been excellent, and my last visit was not an exception. This was the first time that I have met with Yoeiny Cisnero and her customer service skills were exceptional. She was very knowledgeable about the dealership services and was diligent in assuring that my request were met and in a timely manner. She checked my prior service history to see if I was up to date on my car maintenance schedule. She kept me updated on the services being completed on my car, throughout my visit. You are fortunate to have such a great employee!

Maggie

Jan 20, 2016

I came for an oil change, and Dwight told me my Pilot had a recall that I didn't know about. He took care of the problem the same day.

Santiago

Jan 20, 2016

I have been taking my 2011 Honda Pilot to Classic Honda for servicing ever since I bought it. Almost every time I go Maribel Franco takes care of me. Maribel is very courteous and knowledgeable and always makes me feel like I am in very capable hands. She is very clear in explaining to me the issues involved and always keeps me aware of what is going on when I wait for the maintenance or repairs to be completed.

CARL mahala HONDA CAR MAN

Jan 12, 2016

CLASSIC HONDA IS ONE PLACE WERE YOU CAN TAKE YOUR HONDA FOR SERVICE OR BUY A NEW HONDA AND THEY MAKE YOU FEEL LIKE FAMILY AND GREET YOU WITH A SMILE. I JUST BOUGHT A NEW 2016 ACCORD EX-L V6 AND THE SALESMAN MO ALMBAIED SOLD THE CAR TO ME AND HE WAS VERY PROFESSIONAL AND KNOWLEDGEABLE OF THE CAR AND MADE ME COMFORTABLE AND ERIC SMITH IN FINANCE WALKED ME THROUGH ALL OF THE PAPER WORK TO FINNISH THE SALE. ALL OF THE CLASSIC HONDA STAFF WORK HARD TO GIVE THE CUSTOMER EXCELLENT SERVICE I WILL KEEP TAKING MY CAR TO CLASSIC FOR SERVICE AND WILL CONTINUE TO BUY HONDAS FROM CLASSIC HONDA.

Gigi

Jan 10, 2016

Jay Banks is great to deal with. He advises me of only what I ask, he never tries to over sale. I really appreciate him and all he does.

ltaylor

Jan 9, 2016

Jay Banks was very helpful when I came in for an oil change, and also explained to me some of the things that needs service on my truck as well.

MIKE

Jan 9, 2016

ON THURSDAY 01/07/2016 I DROPPED MY VEHICLE INF FOR A SAFTY RECALL AND ISSUE WITH MY TIRES. I PURCHASED THE VEHICLE FROM CLASSIC HONDA 10/31/2014 WITH 27,XXX MILES ON IT, I NOTICE WHEN I TOOK IT IN FOR IT FIRST OIL CHANGES THAT THEY TOLD ME I NEED TIRES SOON. FROM THE TIME I PURCHASED THE VEHILCE FROM ITS FIRST SERVICE WAS ABOUT 47XX MILES LATER. BUT WHATEVER THE SITUATION WAS CLASSIC HONDA SALES MANGER DECIDE TO REPLACE THE TWO FRONT ONE WHICH I WAS FINE WITH. ONCE THEY REPLACE THE TWO FRONT TIRES I DECIDE SINCE THEY WHERE NICE TO REPLACE THE TWO FRONT TIRES, THAT I WILL PURCHASE THE TWO BACK TIRES FROM THEM THAT WAY MY VEHICLE HAS MATCHING TIRES. PICKED THE VEHICLE UP THE NEXT DAY NOTICE ON MY WAY HOME I STARTED TO HEAR LOT OF ROAD NOISE. NOISE GET REAL LOUDER ONCE YOU ACCELERATE. ALSO NOTICE THE NEXT MORNING WHEN I WAS INSPECTING THE TIRES I NOTICE ALL OF MY RIMS HAD A SCRATCH AROUND THE WHOLE RIM. WHICH HAD TO COME FROM THE TIRE MACHINE GOOSE NECK WHICH WAS PROBABLY A METAL GOOSE NECK INSTEAD OF PLASTIC ONE. VERY HORRIBLE SERVICE FROM THE TECH GABRIEL, BEFORE THE SALE MANGER AGREED TO REPLCAE THE TIRES TECH. GABRIEL TRY TO SAY THAT MY TIRES WHERE GOOD AND NOTING WAS WRONG WITH THEM WHICH WAS A LIE. FRONT TIRES WHERE BOLD. I WONT RECCOMAND THIS DELAERSHIP TO NOBODY. ALL I WANT IS THIS ISSUE TO BE FIX

CARL mahala CARMAN

Jan 8, 2016

THE SRVICE I RECEIVE THE SERVICE REP JOSHUA SWIERNIK IS OUT STANDING FROM THE MOMENT I CHECK IN WITH MY CAR FOR SERVICE TO WHEN SERVICE IS DONE IS OUTSTANDING. JOSH TAKES TO HART WHAT YOU NEED DONE FOR YOUR CAR AND FOLLOWS THROUGH WITH THE SERVICE AND THAT IS OUTSTANDING SERVICE AT CLASSIC HONDA. I WILL NOT GO TO ANY OTHER SERVICE CENTER. CARL J. MAHALA

CARL mahala HONDAMAN

Jan 8, 2016

CLASSIC HONDA WILL TAKE CARE OF YOU AS IF YOU ARE FAMILY AND WILL GO THE DISTANCE TO HELP YOU . I WAS NOT READY TO BUY A NEW ACCORD UNTIL I WAS WITH MY DAUGHTER TO HAVE HER CAR CHECKED FOR HER BREAKES . SHE CALLED ME AS I WAS ON THE WAY TO THE GYM AND TOLD ME HER BRAKES DIDNT FEEL RIGHT WE HAD THEM CHECKED OUT AND THEY WERE GOOD. THEN WE WERE LOOKING AT THE NEW 2016 ACCORDS AND I TEST DROVE ONE AND THAT WAS IT I WAS HOOKED . THE SALESMAN AND THE CLASSIC TEAM WENT THE WHOLE WAY TO MAKE SURE I GOT WHAT I WANTED AND IT CAME TO BE A NEW 2016 ACCORD EX-L V6 I COULD NOT BE HAPPIER WITH THE NEW CAR. AND MY DAUGHTER ON THE SAME DAY TRADED HER 2012 CRV IN FOR AN UPGRADE 2016 CRV EX. WE BOTH ARE HAPPIER NOW WITH NEW CARS AND THE CLASSIC TEAM HELPED US ALL THE WAY TO MAKE SURE THAT WE GOT THE BEST DEAL AND OUR PAYMENTS ARE LOWER NOW ALSO. SO I WILL RECOMMEND CLASSIC TO ANYONE WANTING A NEW CAR . GREAT SALES AND SERVICE TO ANYONE . CARL

Anne

Jan 7, 2016

Courteous and good follow up at Classic Honda by staff and Maribel Franco.

Auntigml

Jan 7, 2016

Always receive top rated service from Maribel Franco at your service department, car is always ready when promised. Maribel knows what she is talking about when it comes to service, and helps with every instance.Thank you.

shauptly

Jan 6, 2016

My wife and I had a great experience purchasing with Classic Honda. From our initial telephone contact with the dealership, through our presentation and test drive with Gary Bowen and the paperwork process with Sal, we were treated with courtesy and professionalism. Our questions were attentively answered and as a lifelong BMW owner I was pleasantly surprised with quality and purchase of our CR-V EX-L as our second vehicle. What can be a very stressful experience was made stress-free and pleasurable by the team at Classic Honda.

PinkPlugg

Jan 5, 2016

i had a pleasant experience at honda classic and my service advisor jay banks was very helpful , knowledgeable and friendly I definitely reccomend this place , the service I received was fast , customer service exactly how a customer wants to be treated

shauptly

Jan 5, 2016

My wife and I had a great experience purchasing with Classic Honda. From our initial telephone contact with the dealership, through our presentation and test drive with Gary Bowen and the paperwork process with Sal, we were treated with courtesy and professionalism. Our questions were attentively answered and as a lifelong BMW owner I was pleasantly surprised with quality and purchase of our CR-V EX-L as our second vehicle. What can be a very stressful experience was made stress-free and pleasurable by the team at Classic Honda.

Padgettinc

Jan 1, 2016

I have been taking my Odyssey here for several years. Maribel Franco is very professional and pleasant to work with. I don't have anything negative to say about my experience getting my vehicle repairs completed by Classic Honda. The mechanic was very knowledgable and professional as well.

Marvsd23

Dec 31, 2015

JAY BANKS did an excellent job getting that recalled honda civic pulley shaft fixed. Classic Honda has outstanding process in dealing recalls. I placed only one call and I got an appointment, compared to Coggin Honda it's night and day. Charles from recall department did an outstanding job. Kudos to all great people.

JENunez7

Dec 28, 2015

Before going to Classic Honda in Orlando Fl. I went to several dealers. I just moved to the United States, just got a new job and because of being for not so long here none could approve me a loan with low monthly payments. But Classic Honda Orlando has the best people! Gabino Romero was my sales associate he is the best of the best, kind, helpful, has the knowledge and brings the greatest customer service you'll ever find in a dealership. Same with beautiful Sophia Almeida, she was responsible for the car's financing. She spent time trying to find the bank until she got the one that provide me what I wanted. I leave the dealership with a great car with a great deal and I cannot be more thankful for everything that Gabino and Sophia did for me.

Tami820

Dec 27, 2015

Dwight Dowe was very friendly and professional. He kept me updated with the progress of the repair work being completed. I will definitely visit Classic Honda in the future.

Hondaguy

Dec 24, 2015

This is a great dealership . We have brought two cars from them and get all our service from them. They are great. The brake work was done on time.

cjkcjk1

Dec 22, 2015

Service was excellent. I was greeted immediately upon arrival and service was fast and thorough. Cost of service was given in written estimate and approximate time for completion was given.

Johnl004

Dec 22, 2015

What a pleasure to come for my,first service call and be greeted by an awesome team! Both friendly and professional! Great job to all!

Wendy

Dec 21, 2015

I have been using Classic Honda since February 2008. The service team, especially Josh Swiernik, is awesome. I just purchased my second Honda from them and will be using the service department to take care of my needs with this new car as well.Hamid was my sales person. He was very accommodating and helpful.

Sunbonnetquilter

Dec 15, 2015

Hamid Piroozfar was my salesman. He explained everything very well and has a good sense of humor. Very upfront. Nice to do business with and would go back again.

Gonzalez3297at

Dec 12, 2015

Ismael Cerna and Sophia Almeida make you feel like a family. The whole process went smoothly!! Everyone was helpful and understanding! I highly recommend them!

J Del Valle

Dec 10, 2015

I scheduled an appointment for an alignment on my '03 Accord. Upon arriving I was courteously greeted and help by service rep Jay Banks. What a great guy. He took my information. Explained everything that was going to be done. Ask me if I have any questions. I did and he answered them. My car was done in the time that was promised. He walk with me all the way to the cashier. Thanked me for choosing Classic Honda and asked me to not hesitate to call back, or drop by for anything the dealer can do to help. Definitely would recommend this dealer.

Chris

Dec 4, 2015

Maribel Franco gave me some very good advice when I brought my 2005 Honda in for service. Work was done promptly and efficiently. Thank you Chris M.

Fatima

Nov 27, 2015

Josh provides excellent customer service. He goes above and beyond to take care of all my service needs. I purchased my 2006 Odyssey at this location. Fast forward to 2015 and I keep coming back to see Josh. Thanks Josh for the great service.

Bylucas13

Nov 27, 2015

I recently visited the Classic Honda Dealership in Orlando FL and was most impressed to the fact I wasn't bombarded with sales people trying to get me to work with them. I loved it when it was explained that the dealership worked according to how many vehicles sold and not on commission and who sold the vehicle. Every single person I worked with was kind and made me feel like I was important. I especially love the fact that this dealership allows you to Drive your newly purchased vehicle and return it regardless of the reason within 300 miles or 5 Days. Really, who does that? Classic Honda, that's who. I purchased a 2016 Champagne Honda Accord that I absolutely loved. It was fully loaded and I received so many compliments. After a couple of days I realized it wasn't for me due to health reasons I could not sit low in a vehicle with comfort. I returned the vehicle on day 3 and walked away very happy with my 2015 Honda CRV that I am totally satisfied with. I am very impressed with everyone I encountered with my purchase. Actually I am impressed with the dealership in general as I purchased a Honda from another dealership in Orlando in July 2011 who were just nasty once I signed the papers. I refused to deal with that dealership period and was able to visit Classic Honda for maintenance on the 2012 CRV. The service I received at Classic Honda let me know without a doubt I was at the right place. I can say with totally honesty, I've been dealing with Classic Honda since 2011 and has never had a bad experience with them. The CEO of Honda and General Manager of Classic Honda should be very pleased with the Classic Honda of Orlando Dealership as their staff rock. It is a comforting experience when the people are nice. A few people stand out during my last visit in November 2015. Mo Almbaied my original salesman, oh my God what an awesome young man. He has a spirit that is genuine. He explained what to expect from Honda, he listened and he helped me find what I wanted. Even after my deal he reached out to me to assure I was happy with my purchase. Michael Marcinowski in Finance was so good at what he does and such a gentleman. I had the pleasure of working with Ryan when I returned the 2016 Accord since Mo was off that night and he was delightful. Sophia in Finance stepped in and she is such a Jewel. It's easy to call and complain or write a complaint when you receive bad service. I am NOT a Classic Honda employee nor have I even been, I am just a very satisfied customer who wanted to reach out with a kind word to a company where I had a good experience. Thanks Classic Honda for making my experience ALWAYS ENJOYABLE.

Darwin

Nov 26, 2015

Saw the SUV before it was placed on the lot to be sold. I was given a price then and three weeks later when I bought the vehicle the price was still the same.

YLan Nguyen

Nov 26, 2015

Qui Duong was professional advice and knowledge in his career. He was friendly and helpful to made it so easy for me to pick out the car I wanted. I would definitely recommend this dealership and his name to my friends and my family. Thanks again and very respectful.

Sheri

Nov 23, 2015

maribel was very knowledgable and prompt on getting my car serviced. I felt very comfortable working with her and would highly recommend her.

rickroy915

Nov 17, 2015

Hamid Piroozfar was very amicable, knowledgeable, and most importantly not pushy. This is my second purchase from Classic Honda and I like their no haggle pricing. I bought a new 2015 Honda Civic this time around and with the 2016s coming out I was able to purchase well below MSRP. Hamid was so helpful and even set up my bluetooth phone for me. I hope to return and purchase again in the future.

Brittanyldy

Nov 16, 2015

I have taken my car to this site since purchasing my car from the location in 2011. This was the best visit as Joshua Swiernik was very helpful and friendly.

HondaFitguy

Nov 13, 2015

Dealing with Josh Swiernik is always a pleasure! Friendly and knowledgeable is his game! Thanks again! I have been a Classic Honda customer for 12 yrs running.... that says it all.

Piercenj

Nov 11, 2015

Outstanding service from Jay Banks. Vehicle returned on time as promised. All questions answered with the best customer service skill that I have experienced in a long time. Thank you.

ia

Nov 10, 2015

They take care of you as soon as you get there. I had an appointment with Maribel. She was busy with another customer so Gerald took care of me. They save you time and your car is ready when they say it will be.

Jt1234

Nov 8, 2015

Recommend dealership very informative expecially a dealer named Gabriel very knowledgeable helped out very much they have very nice selection of cars with very good prices

BRITMANUSA

Nov 4, 2015

Joshua Swiernik was attentive and focused on my service requirement. He was helpful and polite making my visit a pleasant one. I am a repeat customer and have never had a bad experience

TTHD2015

Nov 3, 2015

I want to say thank you very much for your expertise and professional advice. I bring my car to check the balance of all four tires, as well as the engine icon shows on the dashboard. Mr. Jays quickly determined the problem was caused by loose fuel cap is not completely tightened, also advised not necessary to perform the balancing all four tires at the moment are based on after checked the wheel.Best Regards,Tony Tchen

Lincoln

Nov 2, 2015

I went in to service my 2007 Honda Coupe and Dwight Dowe took the time to explain in details the findings of the mechanics inspections. The repairs required leaving the car overnight and Dwight arranged for me to get a rental car while the mechanic took care of my car. The next day when my car was ready for pick up Dwight called me at work. He again reviewed with me the work that was done and the costs associated with each repair. Dwight really takes the time to make his customers feel welcome at the service department

angelnav

Oct 31, 2015

My first time in Classic Honda at service department was an excellent experience. I want to thanks Dwight Dowe for his excellent and professional service, assisting me "Angel Navarro" with my Honda Accord. Sincerely want to thanks Dwith Dowe.

Michael Lay

Oct 29, 2015

I recently received a recall notice from Honda regarding power steering software that had to be updated. I called for and got a convenient appointment for early the following week. Upon my arrival I was cared for by the service team very quickly and want to again endorse especially the customer service skills displayed by Maribel Franco, who has been my service advisor for about 11 years now. She is superb - she always makes sure that you have excellent service, and comfort while waiting (which I usually do) or a rental car if you need to leave your car for the entire day. She's a keeper, and Classic Honda is VERY fortunate to have her. She is a very important part of the team providing service after the sale that makes this dealership, without question, the best one I have ever dealt with, Honda (for 30 years) or otherwise. Sincerely,Michael J. Lay

Ania

Oct 28, 2015

Thanks to Mo for helping me to choose my car, overall experience was good

Rebecca

Oct 27, 2015

Our sales person, Mohammed Almbaied always goes above and beyond. This civic is the ninth car we have leased with Mo and Classic. We wouldn't go anywhere else for a Honda. We called Mo the night before to tell him what we wanted and he had it ready for us when he said he would. Between Mo and the paperwork, we were in and out within 3 hours. Great car, great service.

Dan D

Oct 24, 2015

We worked with Gary Bowen at Classic Honda. He really served us well, and he found an Odyssey for us that is exactly what we were hoping for. I could trust we were getting a fair price and an excellent car. Very please with our experience there.

Jenny ML

Oct 24, 2015

Fernando Nunez provided my new car first oil change in a timely profesional delivery.

bb2015

Oct 24, 2015

I purchased a used vehicle from Classic HondaThis is the best experience I ever had from a dealershipSales person Rafael Lugo was very knowledgeable of all the cars features and treated me like a friendI walked out of a couple of other dealerships (other brands) because of the way I was treated....all they wanted was a check did not care about the customerClassic Honda is all about customer service no pressure to purchaseAfter test driving a couple of cars I decided on one and returned the next day to purchase itIf you want a hassle free experience go to Classic and ask for Rafael you will not regret it

Leroy2015

Oct 24, 2015

After a smash and grab break in I called Classic Honda to replace the broken window of my 2008Pilot. Jeff Turja, the Parts Manager located the part and arranged overnight delivery for next day repair.

Leemoe

Oct 22, 2015

Super easy laid back no hassle experience. I've bought from dealships before and Qui Duong made it so easy for me to walk in pick out the car I wanted and walk out with ease. Very respectful and they are really looking out for your best interest. I would definitely recommend this dealship and Qui Duong to my friends and family

mea

Oct 22, 2015

I brought my car in and as usual Maribel Franco was very helpful and got me in and out as quickly as possible as well as arranged for a ride home instead of waiting. Great Service as usual

John Bissessar Ocoee FL. 34761

Oct 20, 2015

At Classic Honda for the first time I was introduced to Dwight Dowe who was my service advisor. Immediately was impressed with how cordial, friendly and attentive he was. He noted everything I told him and immediately went to work detailing the serviceman on what was to be done. I was impressed when he came back and told me that everything wold be done to my satisfaction. and so said so done I was completely satisfied with my repairs and will always look forward to getting my future repairs done at Classic honda.

Queengirl

Oct 18, 2015

I purchased my 2013 Honda Touring in October 2013 at Classic Honda and have been taking my car there every since for my service. All of the service staff (Dervin Carty, Jay Banks, Dustin Pearson, Yoelny Cisnero) have been wonderful in attending to my car needs. The service department is clean and they always have water and snacks for the customers.

Beamar

Oct 17, 2015

I took my Honda CR-V for service at 7:30 AM, and was greeted ans waited by Mrs Maribel Franco. Everything was going well until after about 2 hours (when the vehicle should have been ready), that I was informed that the car was stuck in a lift that didn't come down, so they could not do the service/repairs until tha car was to be brought down. Mrs Franco, showed iniciative and asked me if I wanted to be driven home or get a loaner (car for me to drive), while my car was stuck. I opted for the loaner and later the next day I received a call informing me that my car would be ready at around 5PM.It was ready at about 530 PM, and eveything was done perfectly, and my car was washed and vacuumed to perfection. I was very happy notwhitsdanding the reversal.

GES

Oct 16, 2015

A+++ shopping experience with the staff at Classic Honda, a Holler dealership. Staff were professional and courteous as the deal was closed very quickly The finance manager was clear, concise and a pleasure to deal with. Qui Dong was an experience and honest sales representative make the purchase of the used GTI a great experience. Thanks Classic!

Brenda

Oct 13, 2015

I've owned 3 Honda's , Fernando Nunez is the best service I've ever experienced! He takes the to explain any concerns about my Honda accord.

Ashes

Oct 12, 2015

About a year ago we had our (lifetime guarantee) tint done here and days later noticed a scratch in the tint. They didn't want to fix it, so I just let it slide since such a minor thing... But recently we have had multiple negative experiences with the Service Dept here. I was told 4 different things by a service advisor named Josh, when a different advisor told me a completely seperate thing needed on the phone, before bringing our car in to be serviced. They also never want to take the coupons provided and try to sell you unnecessary services. When you decline additional services, they tell you it wasn't really needed anyway....? Had an appointment for a simple oil change and it still took 2 hours. While waiting during the oil change I sat in a room alone watching tv. About an hour into it a salesman sits a woman (who was purchasing a car from him) down next to me and hands her the remote, encouraging her to change the channel I was watching, offering her a drink and making sure she was comfortable and taken care of. I definitely got the feeling that if you aren't planning on buying a car that day, you mean nothing to them. Even though you purchased a car from them already.. Also this company offers rebate checks for your next oil change. Good luck getting those. And if you try talking to the Service manager Dervin about the checks, he will flat out tell you that you are "wasting his time".. I recommend Headquarter Honda to anyone looking for a new or used car. We bought our other Honda from them and have had nothing but a great experience!

Honda Pilot 2005

Oct 11, 2015

Fernando Nunez was friendly, attentive and very much interested in the time it would take for the service to be completed. He maintained communication and the service took exactly the time that he predicted.

neverland

Oct 11, 2015

Maribel Franco was assigned my service call last week for a routine oil change and tire balance as indicated by my dashboard indicators; 2014 Honda Accord. I procrastinated longer than I possibly could because of the inconvenience of sitting at the dealership, coming in early to get a decent appointment, etc. However, when I called at noon, I was given a 2pm appointment with no wait, same day.Maribel reviewed my service needs, advised me of 1.5 hour interval and no charges due to my current service plan in place. I settled down at a table with a project due for the weekend, worked diligently and as I was finishing up, Maribel approached me...it was 3:30pm to give me the 'all ready' notice. She also advised me of what to expect for my next visit in service costs.Maribel Franco's professionalism and accuracy is greatly appreciated. It made this visit painless. I wish all such visits could go so well.

Brins57

Oct 10, 2015

It has been a few years since I've been to an auto dealer to purchase a car. I was prepared for a hassle and haggle experience. However that was not the case. Mr. Qui D was exceptional in the entire transaction. I was pleasantly surprised and totally satisfied with the whole experience. I would also like to thank Mr. Ozzie Torres for his professionalism during the financial transaction. Job well done Classic Honda! Thank you!!!

Faithful

Oct 8, 2015

Mr. Dane Binger who we enjoyed calling Mr. Binger was simply an amazing person. His patience, tolerance level, soft spoken, professionalism, mannerism, knowledge of field, nicely attired and not to mentioned his exceptional customer service is something my husband and I will continue to talk about for along time to come.We have recently migrated to the United States of America and was recomended by a family member to talk directly to Dane. We were not at all disappointed. Mr. Binger after carefully listening to my husband and I go on and on with our expectations of buying a vehicle in a new country was all met.Simply Amazing is the fact that Mr. Binger met ALL our objectives, we got the colour, price, year model and make vehicle we told him we were looking for, he was certainly paying attention to our list of needs.He kept us informed each step of the process as he worked diligently to accomplished our objectives. His numerous advises, knowledge and guidance made it all happened in the shortest possible time and the process was easier than we had anticipated. Plus his follow-up calls after we had completed our purchase was magnificent.Thank you so much Mr. Binger for making us have an evident-free, pleasant and fantastic experience as we adjust nicely in our new environment with our new vehicle.All the very best to our BINGER in his future endeavours! "GOD MADE YOU SO SPECIAL!"

Lara B.

Sep 28, 2015

I bought my car at Classic Honda four years ago and have been getting my car serviced there ever since. The associates are always very pleasant. I most recently got my car serviced this past weekend and worked with Dwight Dowe - he is my favorite! He's cheerful, explained which services I needed and why, and was on top of things in terms of letting me know when my car was ready. Great job all around!

PSL

Sep 26, 2015

I bought my Honda Insight from Classic Honda in 2004. They and most often Maribel Franco have been servicing the car since I got it. I have never taken it anywhere else for service. It still runs beautifully. So Maribel, Classic Honda, and Honda must have been doing something right.

Abrahamnmatel18

Sep 26, 2015

Thank Rafael Lugo for helping me make a great choice at picking the Honda Accord EX 2016. When I first arrive at the dealer for the first time at 9am. Rafael Lugo was there to answer all the questions that I had about what I wanted in my car. Classic Honda was the best fit for me to go in and buy a car. By asking me questions of what kind of car I wanted it, Rafael Lugo with his knowledge about Hondas, was able to nearow my search down of the kind of car I wanted to the Honda Accord. Because of his patients and kindness, he was able to allow me to test drive the cars and he was able to show me all the features of the car and how to operate them. Rafael Luco was and is the best person to buy a car from. Although I never brought a car before or met anyone else at the dealership, Rafael Lugo wasn't forcing me to buy a car that wouldn't fit me or that I wouldn't like. He make sure he ask me the right questions to fit me into a car with all his experiences that would make me happy which he did.

Myle Dang

Sep 21, 2015

I went in because my car battery was dead. It was still under warranty and Jay Banks helped. He got the job done fast and I did not have an appointment. Thanks again Jay Banks for your fast service.

rodriguez, ana 1298

Sep 20, 2015

I want to thanks Dwight Dowe for his professionalism and for his excellent skills in assisting the clients. Thank you Dwight for assisting me and for understand my bad English!!! Ana Rodriguez

thughes3

Sep 19, 2015

I was worried that I would be hassled upon going in for recall replacements on my Accord, but Joshua Swiernik was quite the professional and I left a happy customer. He kept me informed about what was going on during the process, and the service tech Carlos even topped off the missing fluids in my engine. I had a great experience and as soon as I finish school I am coming back to this location to buy my new vehicle!Thanks so much for the professional service!!

Giordano Gomez

Sep 11, 2015

Gerald Alaniz is a great agent, he's friendly, honest person, proactive and give me all that we need. Great service, very satisfied.

atir0011

Sep 9, 2015

Went for a oil change and inspection and it was handled professionally and efficiently by Gerald Alaniz.I will continue to go to classic Honda for all my car needs.

donnel

Sep 9, 2015

I would like to give a super thanks to DWIGHT DOWE for he's excellent job for assisting me.Keep it up Big D and thank you again .

NICK PANAGI

Sep 9, 2015

JUST PURCHASED CAR FROM DANE,WILL PURCHASE ONE MORE FROM DANE IN THE COMMING WEEKS. VERY KIND ,PROFESSIONAL,GOOD FOR BUSINESS,BEEN BUYING FROM CLASSIC SINCE 1997.

Joyrider

Sep 6, 2015

My experience at Classic Honda was excellent as always, and Gerald Alaniz was pleasant to work with. He attended to my car needs. Thank You.

Carole C.

Sep 5, 2015

Joshua Schwernick. Thank you so much for your friendly excellent service yesterday. It was a pleasure to do business with you!!I am not affiliated in any way with the dealership or its employees.

Sami_Alsawaf

Sep 5, 2015

My girlfriend and I came into Classic Honda for an oil change and basic maintenance. Mr. Dwight Dowe ensured that our visit was a most enjoyable experience. He was very kind, speedy and gave us incredible information during our wait.

Robert C

Sep 4, 2015

Rafael Lugo and his team were excellent all thru the buying process. Excellent communication thru the whole waiting process, even the finance manager reached out to my wife and I letting us know that we were up next to finalize the paperwork. Great effort on behalf of the whole team, Rafael Lugo was excellent ! Thank you for making this a great buying experience !

Pleased customer

Sep 3, 2015

We have bought two vehicles from Classic Honda, the first one back in 2005, which we drove nearly ten years until we were rear-ended last month and came in to buy another car. Our salesman this time was Rafael Lugo, a very pleasant man. Also, we have done all our maintenance at Classic Honda as well for the last ten years since we moved to Florida. We recommend this dealership.

Ssjesses

Sep 2, 2015

Ashley Wolfington was great! She took the time to explain the options, pair my phone to the car and get us the color we wanted.

latkin46

Sep 2, 2015

Joshua Swiernik - Thanks for getting us in and out so quickly, my oil change appt was at 7:10am and I was out of there by 8:20am (with tire rotation). Awesome service!!

kimthu

Aug 28, 2015

Dane Binger . He was friendly, professional, and personable,Amazing sevicece, Dane did it wonderfully to be sure everything was going great for me.. I will return to Classic Honda. Thanks, Dane!

verdell2

Aug 27, 2015

Dwight Dowe was my service rep.I just want to say I was very please of his outstanding work he went the extra mile for me very friendly,polite,and professional at what he do. Good help like that make me return back.Thank you alot Dwight. ( Verdell Williams )

Michael Lay

Aug 23, 2015

This comes to affirm my favorite service advisor, Maribel Franco, who has been caring for my Hondas since 2005 with efficiency, courtesy, friendliness and kindness. She is definitely a keeper - a wonderful lady who really sees to it that everything needed is cared for in an inimitably professional yet delightfully personable way. Maribel really knows her job; she is a highly skilled people person. Classic Honda ain't too bad either (just kidding - it is without question the best dealership I've ever worked with). Superb people and products make this dealership THE BEST!!!!! Keep up the excellent work!Gratefully,Michael LayA happy Classic Honda customer since 2004!

Happy Buyer

Aug 22, 2015

Excellent service , friendly but not suffocating. A pleasure to go there! Many dealers should learn how what is a costumer service. They seems happy in their jobs.

Rosebud6

Aug 21, 2015

Dwight Dowe was our service rep on our last visit. He was friendly, professional, and personable. In 15 years that I have been coming to this dealer, I have never had a bad experience. Classic Honda is a class operation.

Lvazquez

Aug 20, 2015

Dwight Dowe was our customer device rep. Outstanding service and attention to the customer. Will definitely go to him again. He is a true asset to Classic Honda

Karen E.

Aug 19, 2015

Last month we found a used car for our daughter online at Classic Honda. We took her in for a test drive and ended up making a deal on the car. The car and trade in both seemed to be fairly priced so there was no problem there. After agreeing to the deal, it took almost four hours to complete the sale and the paperwork, an excessive amount of time. We were not finished until well after the dealership closed, close to 10pm. While turning over the trade in, we discovered that the Sunpass sticker was still in the car. My husband attempted to remove it with a pocket knife but after several attempts, our salesperson told him to leave it, the dealership would take care of it. Fast forward several weeks and I discover $86.00 in Sunpass charges. The Expressway Authority says too bad, they don't care who used the transponder. Classic Honda says it is not their responsibility. We are left paying the bill.

1monkey

Aug 12, 2015

Joshua Swiernik 997 was my service writer, and james the tech and i am very happy with their service. and would reccomend them any time.

Cano's family

Aug 11, 2015

Maribel Franco is very professional and kind. She was very helpful with all my requirements. Thank you Maribel for your support and advices about our car. ??

lbeckford0408

Aug 11, 2015

Jay Banks and Cleon went above and beyond to give me excellent service. They were businesslike, personable, considerate and friendly. They are exceptional. Jay and Cleon made me feel welcome. Thanks.Listine Beckford

PAT DAVIS

Aug 4, 2015

I WAS GREETED WARMLY BY JAY BANKS. HE EXCELLS IN PROVIDING SUPERIOR CUSTOMER SERVICE. HE TOOK CARE OF MY CONCERNS.MY CAR IS RUNNING GREAT. I ALSO WANT ACKNOWLEDGE YOUR TECHNICIAN NAMELY SURESH. SURESH IS BY FAR THE BEST TECHNICIAN AT THE DEALERSHIP. I WOUD RECOMMEND THIS DEALERSHIP FOR AUTO REPAIRS. THEY ARE FRIENDLY AND APPROACHABLE.

Third time lease

Aug 2, 2015

I recently decided to go with Honda for my third time. I was very happy dealing with Mr. Jose Mateo He told me i would be done quickly and indeed it was a very smooth and quick process. Now I'm back on the road with my new 2015 Civic. Thank you Jose / Classic Honda.

Kpow4889

Aug 2, 2015

Great service, great car, great dealership all around. Je'ron Pemberton was great and the management and finance team worked to get us everything we needed for the right price.

George T

Jul 31, 2015

My recent purchase of Honda pilot was so stress less with classic Honda. Worked with us for a reasonable price, great staff, and the whole experience of buying a new car was smooth.

hondabechan236

Jul 31, 2015

Best deal ever, Awesome customer service, Highly recommended. Best tires, complimentary wash, warm friendly atmosphere. Very courteous, and dedicated staff. Will visit again. Check them out and received world class service.

SOrlandoDude

Jul 31, 2015

I had an excellent service experience recently at Classic Honda. I was due for my 15,000 mile service on my 2013 Accord and Fernando Nunez was my service advisor. Fernando explained what was included at that level of service and reassured me that if the service persons recommended additional service or replacement of any parts, that he would inform before such work was done. (Thankfully no additional work was required.) I had to call later regarding a warning light that I noticed was on, long after I had left the dealership. I was able to reach Fernando by phone right away and he gave me instructions to turn off the warning light, thereby eliminating an unnecessary return trip. (This warning light occurrence is fairly common to 2013 Accords and is not an actual problem at all.) Fernando Nunez was very professional and personable throughout and I highly recommend him and the Service Department at Classic Honda.

btaylor

Jul 27, 2015

We bought our 2003 pilot new at Classic honda and all service work has been performed there with great satisfaction. We now have more than 187,000 on the pilot. I don't recall when Josh Swiernik became our service advisor, however it's more than 2 children ago. Josh is definitely a factor in determining which dealership services our vehicles. Josh also sees that my 2014 honda accord gets the services she needs.

Karenm1

Jul 26, 2015

Amaizing experience at the dealer, I came in to trade my old car with a new one and I was able to accomplish it, because of an excellent person an employee that went beyond the amazing customer service he provide to me and that employee is Qui Duong. I am thankful to you and very happy with my new car and as well the sales manager Michael .

Susan

Jul 19, 2015

Joshua Swiernik was so helpful with my service. He is always kind and professional and makes sure my car is safe to drive. He keeps me informed and I feel confident my car gets the best service.

Runaway

Jul 18, 2015

I would not refer anyone to this dealership. They tell you a deal can be made and allow you to take car home. Afterwards, they tell you next day you need more funds as down payment. Or you need to get base car with high payments. I explained my scenario and they pulled info over 10yrs ago to justify their deception. Finance manager only wanted outrageous down payment or put me in a base car. The next day I arrive to dealership the finance team would not even give eye contact and held heads down or acknowledge me because they are liars. This was there way of getting you into the dealership. I called finance manager the entire day and no return call. I went to another dealership and got brand new car with ease.

YLowe

Jul 17, 2015

This is my first service visit to Classic since I bought my car. The customer service experience is just as outstanding as what I experienced in the sales department. My appointment was with Maribel but since she was busy with another customer, Dwight Dowe stepped in and helped me with my first oil change and car wash. Because of their keen attention to customer service I will return again and again and will always recommend my friends and family to their dealership.

Honda civic

Jul 16, 2015

Overall, I am very satisfied with all aspects of the Classic Honda dealership. However, Maribel Franco in the service department deserves special recognition. She always goes above and beyond to ensure the quality and timeliness of the work done on my civic as well as keeping me informed of progress and making sure my visit is as pleasant as possible. Maribel is definitely an asset to the Classic Honda team.

StayinFit

Jul 13, 2015

Woke up to find I had a dead battery. ..Called AAA and he determined battery was bad...He jumped my car and I headed over to Classic Honda..I have been a customer there for many years..They were really busy...not unusual for a Friday. ..My regular service advisor was busy..I was told about 1 1/2 hour wait..I was fine..My girl Maribel overhead the conversation and said just a battery shouldn't be long..40 minutes later I was ready to head out with new battery and some helpful info on things that need done at my next sevice...Thanks to Maribel Franco,As always great customer service. ..Cya next service visit.

TTHD2015

Jul 13, 2015

Mr. Joshua Swiernik (The Green Team) conducted the first maintenance service is excellent! And by ensuring that I have a save trip. I will request the service and assistance of you again in the future. Thanks.Best Regards,Tony Tchen

Robert

Jul 11, 2015

Service Jay Banks to great care of us, it is great to know that there are people who still really care on how satisfied the client feels.

Honda2011

Jul 11, 2015

Amazing service. Reasonable price. I wish I could use more than one coupon per visit. I will definitely come back for all my Honda service needs. Recommended dealership!!!

Dan Pearson

Jul 10, 2015

Great service, friendly atmosphere. service driver took me to my job, called to me know repairs was complete, the service driver will come pick me up-Thank you Classic Honda!

TraceyC

Jul 10, 2015

I just leased my third Honda Civic from Classic Honda. I keep returning to this dealership because I appreciate the customer service and the no pressure approach from their sales team. Charese Mayes worked with me to find just the right car for my needs and I ended up with a Civic Hybrid with lots of great safety and tech features. I highly recommend that if you are looking for a new Honda, that you ask for Charese and she will take great care of you!

Sjenrette

Jul 9, 2015

I purchased my 2015 Honda Accord Sport in NC, but live in Central Florida, so I needed to have my vehicle serviced and Mr. Dowe was very helpful with my concerns and went above and beyond to make sure I was satisfied and happy with my decision to choose Classic Honda as my service dealership. Outstanding customer service! Thank you.

L.P.

Jul 8, 2015

Needed immobilizer chip programmed. Dwight Dowe in the service department got it done very quickly.

Gill

Jul 7, 2015

I purchased my 2006 Odyssey from Classic Honda and have had most of the maintenance performed there. They have been fair and upfront with any issues. My current repair was completed on time and was within the price range I expected based on online research I did beforehand. The van was returned clean and had all work completed on time.

Denise C

Jul 3, 2015

If ever you go to Classic Honda for service, be sure to go to Dustin Pearson. He always go above and beyond in the service he provides. I have never had to wait over the estimated time that he gives, service is always given with a smile. Whenever you are at his desk, you are priority. That is great customer service.

Robert P.

Jul 3, 2015

Was a very easy and pain free buying process. Glad we made the trip to Classic Honda. They are what a car dealership should be.

Alexandria Danvers

Jul 1, 2015

Maribel Franco provided excellent service when I went to Classic Honda. Maribel explained exactly how my Odyssey was going to be repair. Provided me with a loaner! Even when the parts did not come in on time, she called me explaining what the delay was.Thank you MaribelAlexandria Danvers

Crryan02

Jul 1, 2015

Classic honda always goes above and beyond when I'm at the dealership for routine maintenance. The technicians and other staff always do what I request and ensure that I am satisfied before leaving.

Steffi's Van

Jun 30, 2015

I've purchased two vehicles from Classic Honda and I always go back because of the service department. They are professional, knowledgable and always treat me with honesty and respect. My last visit I worked with Fernando Nunez for the first time and he was great! He got me in quickly and out even faster.

Mariana

Jun 21, 2015

I have purchased 2 of my cars at Classic Honda off West Colonial Drive and had my cars serviced here and they always have the best customer service. I am able to bring my car and be out at the time that the representative tells me it will be complete. The last service was done a couple of days ago and Gerald Alaniz was great and honest. Will continue to bring my car here when it needs to be serviced. Thank you again.

Alejandro Fernandez

Jun 19, 2015

Excellent service from Joshua Swiernik and Juan Malave, both great great service. I just bought a new Honda Civic LX 2015 and everything was perfect. Thank you so much.

Alana

Jun 17, 2015

I was able to bring my car in the same day I called . The rep was excellent- thoroughly explaining what needed to be done and having my car ready early the next morning

Best Car 1962

Jun 16, 2015

During my recent visit at Classic Honda, I was treated with excellent customer service. Dwight Dowe was professional, personable and thorough. He made sure the vehicle was all checked out prior to being serviced. He kept me abreast of how long the job would take, even when they were running behind schedule. I even got a meal!! : ) Thanks Classic Honda for another job well done!!

Kimberly

Jun 15, 2015

Great experience with Dustin Pearson over the weekend and the service team at Classic Honda. They've been taking care of us for many years and vehicles. Always helpful, and informative about what to be on the lookout for on my vehicle without being pushy for upsells. Thanks Dustin!

DBrew

Jun 14, 2015

Fernando Nunez took care of my vehicle service with professionalism and I was on my way in record time. His knowledge of my vehicle and what was needed, and his attentiveness informing me when it was almost done, and when finished, created a very comfortable experience.

Gigi

Jun 4, 2015

Gerald Alaniz was very professional, and he provided excellent service. He has excellent customer skills and knowledge. I will recommend him to anyone who need an excellent service

Debra McVeigh

Jun 3, 2015

The dealership was a pleasure to do business with. Our salesman was JeRon Pemberton, a young and new employee with the dealership. I purchased the Honda HR-V which is a brand new vehicle. The salesman was extremely knowledgeable about the new vehicle and a pleasure to work with. The sales manager, Bill, that we dealt with on negotiations on the trade-in was also a pleasure to work with--no extreme pressure to buy and easy to negotiate with on the trade-in. I would definitely purchase a new vehicle again from this dealer.

Orlando Car Buyer

May 29, 2015

All sections I rate as excellent for CS, Buying, and Facilities. The survey didnt let me mark these as such. Sales person H Piroozfar was most courteous and patient. Best car buying experience ever! Mike H Orlando Bought at Honda CR-V 2015. Love it!

floridaskies435

May 28, 2015

I came in because my car key had broke in half and my car security alarm was activated. I went in around 3:30pm and saw advisor Jay Banks. He quickly knew my problem, was able to get started right away he did give me a time frame in which he achieved in less time than was initially set. Overall I was extremely satisfied with the outcome, he was very courteous and fun, and when I got my car back she was excellent. Definitley go to Jay Banks he will take care of your needs and fast. You will not be disappointed.

jctorres

May 25, 2015

I went to the dealer for a warranty air bags that I receive in the mail, the 1st advisor was Fernando Nunez that I met personally send me home because he need to order the part which I understood. I took more than 16 weeks until I heard from him because I call him leaving 2 Messages with out him call me back in my 3er call he try to tell me that he just got the parts today, like I believe that but I made the appt. when I got to the dealer I met Mr. Jay Banks he didn't have none information of me plus I could tell when a selling department is trying to pass the freebies to another rep that's is what mr. Fernando did. Well I am glad I met Mr. Jay no only he did a great service but took care put all my info in the system and put the car for service, no excuses, no problem. Great Customer service for mr. Jay Banks but Mr. Fernando Nunez need to go back to 101 customer service school and you need to take the freebies as well the productions, some of us can tell the difference.

Smith Me 66

May 24, 2015

I have had the pleasure of meeting my service advisor Mr Gerald Alaniz , he was very cautious and show excellent customer service skills, Mr Alaniz explain step by step process of what is going on with my car and what it will need. He is professional and made my experience a pleasant one. Thank you M smith

Jen

May 21, 2015

Dustin Pearson was courteous and very professional, he made me feel very comfortable. He let me know exactly what was going to be done to my vehicle and how long it was going to take, he even kept me informed on the progress of the service. Very nice to work with someone so helpful and nice.

samTheman

May 21, 2015

I met salesman Dane Binger, he explained patiently step by step the buying process and how classic honda sets up a price that is a bargin compaired to other dealers in market. Also, great thanks to sales manager Ali who took care of me and give me the right price for my trade in. Dane is a great salesman, he encouraged me at times I got weak and almost lost faith in getting approved for loan. He always tell me you going to drive out with your new car today. Thanks to Candy, the financial person, she worked hard to get me aproved with right loan. I really recommend classic honda and Dane to everyone looking to buy used or new car. Thanks for reading

Bill, A Honda driver since 1979

May 13, 2015

Jay Banks did a Great Job in scheduling my appointment. I arrived somewhat early after allowing for traffic and he was able to get my car in early, completed so I could be on my way. He also got the work done for less money than quoted to me. I am very pleased!

Penny 123#

May 7, 2015

My service advisor Mr Gerald Alaniz was courteous and very professional, he made me feel very comfortable and at ease. Mr. Gerald Alaniz let me know exactly what was going to be done to my vehicle and how long it was going to take, he even kept me informed on the progress of the service, all in all I am very pleased.

Gerald Alaniz

May 3, 2015

thanks for your attention, was very good, Gerald Alaniz expleinme everythig about my car

Andre Jean Pressard

May 1, 2015

Dane Binger Stood out for is patience to hear me and help me meet my needs. One of the most important thing in building of great customer is not to conclude a sale but is to assure the follow up after the deal. Dane did it wonderfully to be sure everything was going great for me.. Thanks Andre Jean Pressard

john

May 1, 2015

JOSH SWIERNIK is my FAVORITE Service writer. He knows me and gives me personalize service. He understands my vehicles. I have been going here for many years. Although there is a dealership closer, I prefer to drive the extra miles to see Josh. John Fiore

faithjoyce123

Apr 30, 2015

My service advisor, Dustin Pearson, provided excellent customer service. He was courteous and professional. He was very helpful and detailed in his explanation of what was wrong with my van. Also,I observed him with another customer and he was very patient and courteous towards her.

honda2012

Apr 29, 2015

Maribel Franco, my service advisor, provided an excellent customer service. She was very helpful and professional. She made sure that I understood everything it was going to be done to the car and how much time it was going to take..

hondaa

Apr 29, 2015

Classic Honda has convenient working hours that you can bring your car at any time when you are available. You do not need to arrange any appointment. Dustin Pearson was my service advisor, he assisted and informed every thing that I needed.

Matt7515

Apr 26, 2015

My service tech, Jay Banks did an awesome job explaining the work that needed to be done. He came in on his day off to make sure the work was finished in time. Excellent customer service

van#1&2

Apr 24, 2015

Always a good experience when I take my cars to Classic Honda for service.. Maribel Franco, my service advisor always does the best for me.

David C.

Apr 22, 2015

Another pleasant service experience at Classi Honda. Service manager Fernando Nunez was very pleasant to work with. Fernando kept me informed about the status of my truck. My truck service was as I expected including cost. I rate dealer 5 stars.

Carbon-B

Apr 20, 2015

I scheduled an appointment for an oil change when I arrived Mr. Jay Banks assisted me & informed me that there was an approximate hour and a half wait even thought I had an appointment. Discouraged by this information, I called and asked my son to bring my work computer so that my waiting would not be in vain. Before my son could arrive, Mr. Banks approached me indicating that my vehicle was ready. This was extremely encouraging considering my hectic schedule. He also prepared my oil rebate form prior to my going to the cashier (prior rebates had to be submitted twice because the form was not processes at the time of the oil change). The only reason I did not give a five star rating is because the Multi-Point Inspection Report Card was not discussed with me, & there are two items requiring future attention. I will address them ASAP.Thank you for you prompt and courteous serious.

Carol H

Apr 19, 2015

I have been a loyal customer of Classic Honda since 2007. I have had a great experience each time I have purchased a new car. I'm on my fourth Civic hybrid. Maribel Franco in service is my favorite service advisor. I am always treated with friendship, respect and professionalism. When recommending a dealership it is always Classic Honda.

Kristen

Apr 16, 2015

We have bought our last 2 cars from Mohammed Almbaied at Classic. He took such good care of us through the whole process. He made it VERY short and sweet. I would highly recommend going to see Mo at classic honda for your next car purchase!!

Honda,sharnett

Apr 16, 2015

Great experience thanks to Dustin Pearson. Very friendly and polite. Estimated wait time was exact. I left the building he called and left a message my vehicle was ready.

ylbeauty

Apr 14, 2015

I was really pleased with the service at this Honda dealership. I've only gone to service my vehicle, but my service advisor Dustin Pearson is amazing. Because of the quality of service I have received if I am ever in the market for a new car I will definitely be getting another Honda. Not only was Dustin great, but the other advisors Javier and Dwight are as helpful. Leroy did a great job on my car as well. I'm very happy :-)

jagman

Apr 14, 2015

I owned an older Infiniti and was ready for a new car. Having bought our Pilot at Classic Honda several years ago, it was my first stop (and last) The employees there are terrific. From the time I walked in 'til I drove out in my new Accord, the experience was awesome.Mo Almbaied was my sales rep and I can't say enough about him. He was attentive, knowledgeable, and eager to help. The same goes for the other employees who helped me. I drove away feeling pleased and satisfied with the entire process. Bill (sales mgr) and Ismael (finance) were also great.

CC Cheng

Apr 12, 2015

I have four Honda cars at home (a family of four), so I got plenty of experience in dealing with Honda. Ever since we have Maribel Franco to take care our cars, things became so much easier! Especially to my wife, she didn't even know how to open the hood or check the fluid level. So whenever she need maintenance or repair on her car, all I need to do is make sure she set up an appointment with Maribel, then I don't need to worry about anything else. The reasons are quite simple. First, Maribel know her stuff, and straight to the point, you will know what's going on with you car right away. Second, she know what you really want and really need, she won't have you to do any thing that is unnecessary. Third, she know how to take care the problem in a most cost effective way. Fourth, she always have the work done by the time she promised. So if you or your loved one need auto service, just make sure look for Maribel, then everything will be taken care of. You can trust me on that.

Ron, retired school teacher

Apr 12, 2015

Just bought a slightly used Odyssey from Classic Honda. Gary Bowen was the salesman. From the first phone call to the dealer to driving away in my new car, I was pretty much amazed at the pleasant and helpful attitudes of everyone I spoke with. Gary was very knowledgeable and really helped us to understand the car. We last purchased new in 2006, so the tech was well beyond anything we were used to. Gary made it easy to understand and operate. I don't know anyone who enjoys buying a car.Gary and this dealership made it a great experience that was very different from any other car buying experience I ever had. I will very likely buy my next car from classic Honda and Gary Bowen.

quin7302

Apr 10, 2015

Fernando Nunez was very helpful and friendly, he helped me service my two car without appointment on the same day. He even looked for me in the showroom that my car is ready. Thank you Fernando.

Bethany

Apr 5, 2015

Bought another brand new car from Honda. They mean it when they say they want to make the customer happy! Thanks Maribel Franco, for the awesome SUPER FAST service.

CraigEE 1963

Apr 1, 2015

Well I have to say I pulled into the service area and I was greeted by Jay Banks one of the service writers! He was smiling and pleasant and very understanding.I was there becasue I made appointment to have some recall work ( Fuel pump and master brake cylinder) done on my Odyssey Van.Well He asked me the questions of did I have appointment and I said yes. He went inside to look it up and it was not there. I made a mistake by not telling him that I was there to drop it off for a 7 AM appointment! He went back inside with a smile and said " Do not worry it is okay as I offered my apologies about the mix up of my fault! Well Jay Banks found my appointment and wrote the paper work and all before I even got out the van and into his little desk. I use a cane becasue I am going through Chemo and radiation for throat cancer and Jay went out of his way to ensure I was comfortable and made sure he explained everything as well as came around the desk to have me sign the paperwork so I did not have to stretch! I also needed to get the shuttle home becasue I had not ride and Honda ( THe manufacturer did not offer loaner for this recall ( they should have) which 8 hours plus dropping it off the night before was tough with my health situation! I was not to get my van back till about 3 or 4 PM yet at 11 AM I got a call from Jay and he told me my van was ready. I asked how becasue of the time frame. He started with apology that the fuel pump work was dome yet the brake cylinder parts were special order and they would take a week to get into their shop. I am a bit upset with the women ( whose name I did not write down) who answered the phone and made the appointment. She should have checked and said we can order the parts and when they come in we will call and schedule appointment! SHe did not. And that pisses me off! The shuttle driver took about an hour to come fetch me from my home ( 1.3 miles straight down the road) and took me to dealership. I walked in and Jay was on the phone and quickly ended the call. Explained to me again about the parts being on special order and I explained to him that I will have Radiation starting monday for the next 7 weeks Monday through Friday. He said do not worry we will work something out to get your van here and get you home and ensure that it does not interfere with your medical treatments! I have never had service this good at any car dealer or service establishment in my life! Even Good year where I can see the sign from my home does not give the kind of Customer service that Jay BAnks and Classic honda has given me! THey make you wait and wait to even ask how they can help you and then tell you all the things wrong with your vehicle before even starting to grab the paper work let alone start writing! I am sure Mr. Banks will make me happy again when the parts come in and accommodate me and my health with transportation and scheduling around my appointments to get me there and back home and back there in atimely matter!I want to say Mr. Jay Banks was the most pleasant for I talked to a couple of service personnel while waiting for shuttle and trust me I am glad I got JAy as the person I had to deal with. THank YOu JAy BAnks

Hanhoon

Apr 1, 2015

maribel franco is the assistant that helped me and he was a very nice guy the way he welcomed me and helped me in my service thankyou maribel franco and thankyou classic honda

suileabhain2005

Apr 1, 2015

Maribel was my service advisor and did a wonderful job. She was timely and attentive to my needs; service with a smile. I wish all service intervals were as pleasant as this! Well Done!!

Cassie Gonzalez

Mar 31, 2015

My experience at Classic Honda was amazingingly exceptional quality customer service. I went in with bad credit and little to no money down and the representatives that assisted me did their very best to get me approved. I left there with a 2015 Honda Civic Sedan and I was the happiest individual ever. I was so pleased and so happy with everyone's help. My experience felt like I was at Disney World. It felt magical. I been to other dealerships and never received the type of customer service like Classic Honda.

Andy

Mar 29, 2015

Classic Honda does a very good job of making their customers comfortable. The waiting area is divided into two separate spaces, one a nice theater-style movies/TV watching area (with popular movies or real local TV playing, not Honda TV), and the other a lounge area for the more productive waiters. Free wifi is available, and so is free popcorn. And if you prefer not to wait, there is a shuttle that will drop you off and pick you up within a ten mile radius. Maribel Franco helped me on my last visit, and she was very courteous and polite. During my routine service (oil change, tire rotation), the mechanics noticed I was missing a lug nut, which they kindly replaced for free (even though I had initially agreed to pay $9 for a new one). All in all, the experience was very pleasant.

Idsign01

Mar 28, 2015

I'd gone to the dealership without an appt in need of sort of an emergency change of oil (oil life at 5%) When I got there, I realized that my carefully folded coupons were carefully left behind on my kitchen table. I nearly have a meltdown but Gerald was not only kind enough to let me use his fax so I could have my coupons faxed in; better than that he worked it so I wouldn't even go through that hassle and got my discount. The service was completed before the estimated time he was thorough enough to explain things in my car that needed my immediate attention and those I could still wait.

Gail R.

Mar 26, 2015

I have been going to Classic Honda for 18+ years. I bought a 97 Honda Civic in 1996. I have had two service advisors. Dervin McCarty and Maribel Franco. Dervin is a manager now. Maribel has been a great advisor. She gives good explanations and is very responsive. My car is going strong!,

MichaelO

Mar 20, 2015

Outstanding service experience! Arrival process welcoming, efficient, and fast. Service completed correctly and ahead of schedule. Waiting area clean and comfortable.

Susan P

Mar 20, 2015

My service advisor, Maribel Franco, is always excellent. She listens and understands and communicates well between customers and mechanics.

MHealer1

Mar 19, 2015

A simple oil change is a delight at Classic Honda. Joshua Swiernik, my Service Rep was prompt and courteous the entire time. He even went back out to my car and got a coupon I thought was in my glove compartment in order to make sure I had that discount. Jason also checked to make sure all the necessary maintenance that needed to be done on my car was done. I really appreciate the care that they take in providing good car service.

Kelly Taylor

Mar 18, 2015

I purchased my 2005 Pilot in 2005 "brand new" and have been taking it there for service and and repairs for ten years! Everyone is very helpful, informative and professional. They keep in touch with you! My vehicle is in excellent shape and has hardly had any repairs at all in ten years besides general maintenance! I intend on keeping my Pilot for as many years as I can, but always want to purchase my next vehicle at Classic, because of the service department is so excellent, and after all this time....It feels like "home" ...

Chenchen

Mar 14, 2015

I went there to fix my civic. Very nice service by Mr. Dustin Pearson.

Dexter B

Mar 10, 2015

Fernando Nunez, and the service team at Classic Honda make our service appointments effortless. By effortless I mean drive in, say hi, sit down drink coffee, stand up, say thanks, take your car and go on about your day! It just can not get any better. Thanks to Fernando Nunez and the team once again!

66Terri

Mar 5, 2015

When we received a notice in the mail about a possible safety concern with our Honda I called Classic Honda and spoke with Dustin Pearson. He set up an appointment and saw us the next day. He inspected the car and informed us the Fuel Pump was cracked and he would replace it within 3 hours and of course no charge as this is required due to the Product Update Notice. Dustin provided us a ride home since this would take 3 hours. The car was finished in 2 hours and the driver came to bring us back to Classic Honda to pick up our car.

YLowe

Mar 5, 2015

Classic Honda is simply the best! I'd visited several dealerships including another Honda dealership and no one gave me the excellent customer service and pricing that I received at Classic. Kudos to their sales person Hamid Piroozfar, their Sales Manager, Clem Collins and their Finance Director, Ruben Torres. What a great team of people to work it!If you're in the market for a Honda vehicle, I highly recommend that you visit Classic Honda because they will work hard to make sure you're are satisfied.

Sabrina

Mar 3, 2015

I was very pleased with their concern to put a rush on my service so that I can make an important appointment. It put my mind at ease.

Sed

Mar 2, 2015

I always have my cars serviced at Classic Honda. They provide excellent service, from the shuttle driver to the service advisors. Jay Banks was very helpful, I am very satisfied.

Tracey

Mar 1, 2015

I lease a Honda Civic from Classic Honda. This is my second lease with this dealership. Not only do I really enjoy driving the Civic, but I appreciate doing business with this company. The purchase/lease experience is no pressure. Their service team is also conscientious, professional, and very helpful. Most recently I went in for an oil change and was helped by Joshua Swiernik. The service was performed in such a timely manner that Joshua had them throw in a car wash! I would highly recommend Classic Honda and plan to continue leasing my cars there.

Chris B.

Feb 26, 2015

Gerald Alaniz in the service department was very courteous and professional. He also was true to his word on the waiting period for my car to be serviced.

CCPtouk34

Feb 26, 2015

Our Honda Accord has been serviced by this dealership since 1997. They have done a great job and the car still rides smoothly and performs reliably. They are honest about which repairs or regular maintenance needs to be performed. Joshua Swiernik was very pleasant to work with and followed up on questions. I recommend them.

Shushanik Sedrakyan

Feb 22, 2015

My experience was a really good one. Shushanik Sedrakyan was very helpful and knowledgeable. The Sales Manager Clem Collins was extremely patient, helpful, and very knowledgeable about what vehicle would fit into my lifestyle and budget. I was impressed with all the staff; and this experience has been shared amongst friends, and family members. The staff didn't make me feel pressured to make a sale, they seemed more concerned with my comfort and reassured me when all my questions were met with satisfactory answers. I am thrilled with my purchase and my entire experience overall.

honda

Feb 19, 2015

I have never had to arrange any appointments when my car needs to replace any pats or oil and the staff(Fernando Nunez) was very helpful to solve any issue that I had about my car.

Mark

Feb 15, 2015

Josh and Maribel are the best and always take care of my car

albersha

Feb 14, 2015

Mr Jay Banks waited on me. I was in for an Oil Change, but then he took me inside the shop so a mechanic could show some problems that they found: Worn bushings (really bad), thin tires (they are 7 years old) and almost zero rear wheel brake left.Most of these issues are safety related, so he advised me to solve then ASAP. After some number crunching, he was able to find a reasonable amount to pay, so I took it. He was very proffessional and courteous. He will be an excelent service advisor after he gains more experience.

Marshamack

Feb 14, 2015

Was excellant service at this dealership. Was greeted when I pulled in and given an estimate of my service. While waiting was told air filters needed to be changes and even showed them to me. Will continue to use this dealership.

stevem

Feb 10, 2015

I was on my way to Tampa and just passing through Orlando when my check engine light came on in my Honda Odyssey. When I stopped at Classic Honda, I was warmly greeted, and the service advisor, Dustin Pearson, was very helpful and friendly. He was very busy and still found the time to take care of my situation. He showed great patience for everything he had to deal with while I was there. After the diagnosis was found to be minor, and did not need an immediate repair, and since I was out of town and could not leave the car, Dustin was kind enough to reduce the cost of the diagnostic charge. I highly recommend visiting Classic Honda and dealing with Dustin and his staff.

PMIller

Feb 5, 2015

Even though it was a regular oil change, Josh Swiernik made sure all was well with my Honda and got me out in a timely manner.

juliemlld

Feb 1, 2015

Fernando Nunez was my advisor who looked after me who did a fantastic job kept me informed by phone exactly what was going on regarding my repair. I always will take my Honda there because of the quality of customer service Mr. Nunez offers why would I go anywhere else, Thanks again for your courtesy and great customer service.

Mary

Jan 30, 2015

I purchased my Honda Element from Classic Honda in 2003 and regularly have this car serviced for scheduled maintenance. Maribel has been my service advisor for a number of years and I appreciate her so much. She is professional, knowledgeable, and courteous. She explains what service is recommended or necessary to maintain my car in good working order. If there is an issue, she makes sure I completely understand the problem and costs to correct it. She proactively looks for any currently offered discounts being offered for service to help me out. She goes above and beyond to ensure I am a happy customer.

Nate

Jan 29, 2015

Maribel Franco is great and very helpful. She has gone above and beyond to assist me during my car serviced.

Jodi

Jan 26, 2015

Came in through express lane for an oil change. Was approached quickly by Gerald Alaniz and he took care of getting my car right in. He was quite friendly and courteous. He quoted a time of 1 hour 45 min due to tire rotation and balance. In just over an hour it was done and ready to go ! Love it when my day off doesn't have to be spent doing a chore !

Mspianoteacher

Jan 24, 2015

I had the opportunity to deal with Gerald Alaniz during an oil change appointment. He was very courteous, & explained things in a heartfelt way. There was a problem that was found with my car, & he worked very hard to get it resolved. Even though a one hour appointment turned into a little over 2.5 hours, he did all he could to make it a pleasant experience. Thank you, Gerald!

JMDJ

Jan 23, 2015

Gerald Alaniz was very courteous and provided excellent service during my visit to have my vehicle serviced.

TomC

Jan 23, 2015

I have had the pleasure of dealing with Maribel Franco/Service Advisor, in recent visits to Classic Honda Service. She is professional, knowledgable, courteous, and just plain friendly. She takes great care in making sure that you are completely aware of what your issues are with your vehicle, and what it will cost to correct the problem. She is also quite good at estimating how long it will take to complete the service. If there are any discounts currently being offered for service, she will bring this to the attention of the customer.

Jburgos

Jan 21, 2015

As always Maribel went above and beyond, to get my car in the best shape, things that make me come back to Classic Honda, rather than I bough my car in another dealership, those details, personal and professional treatment make my life easy service wise!!, thanks Maribel your awsome.

Honda Civic Fan

Jan 20, 2015

My first time purchasing a Honda and I really had a positive experience! I really appreciated the hassle-free service from the salesperson, Dane Binger. Dane does not work for commission.. so there was NO back-n-forth word games; mind games etc etc.. Such a welcome relief than previous experiences with other dealerships!

Dane Binger

Jan 16, 2015

I had the best car buying experience at Classic Honda. The sales rep Dane Binger and Manager Klem got the deal done. There was no pressure. He answered all the questions I had . Being a woman buying a car is intimating enough . But these guys was just awesome.Thanks for making this experience a great one.

Satisfied customer

Jan 13, 2015

I have been having my car serviced at classic honda for over 7 years now and each time it has to be the best service I have ever had. Dave is my service guy and probably wouldn't go to anyone else. He is more than helpful, quick and always has gotten the job done for me. Go see him you won't regret it!

PeteTuba

Jan 10, 2015

Our 2012 CR-V wouldn't start one morning. I called Classic Honda and they said to bring it in. I got the car jump started, brought it there and Service Advisor Dustin Pearson said it was covered in the warranty. In 2 hours I was in and out of there. Dustin was helpful in every aspect of my stay. I'll be back!

Veronica

Jan 9, 2015

My overall experience with Classic Honda has been nothing short of wonderful! I was greeted warmly by the staff, and everyone I spoke with was courteous, knowledgeable, and had my best interest at heart. Big thanks to Danielle Cooper from sales and Michael Marcinowski from finance for walking me through my first car leasing experience. They both went above and beyond my expectations to ensure I got the car I wanted at a great price, and I couldnt be happier with my new Honda Accord. You guys rock! Classic Honda has great prices and great people. If youre trying to decide where to buy/lease a car, look no further. Classic Honda is the way to go!

Donrosni

Dec 19, 2014

Gary Bowen was awesome. Not the typical salesman that a car buyer encounters while looking for a car.I highly recommend him to anyone wanting to purchase a vehicle at Classic Honda.

Williamst1256

Dec 18, 2014

My very first car was purchased at Classic Honda! Classic Honda has a fabulous service crew, sales crew, and a spectacular Director by the name of Dervin Carty. Mr.Carty's diligent hard work and great costumer service put a big smile on my face. I recommened Classic Honda, 5 star hands down !!

cindy.s.cajuste

Dec 2, 2014

Dane Binger, was an awesome salesman, no salesman speech was giving to us in other to cahoot us into buying a car. He asked us what we wanted and gave us options. The transaction was smooth, buying a car was a big deal to me and not for one second did I thought my husband and I made the wrong decision. Everybody there made us feel very welcome, we did not feel an extreme pressure from anybody to sign for a car. I'll definitely recommend friends and family to " Holler Honda." Did I meantioned, how much I love my new Honda? I love my 2015 Honda accord.

morazakhary

Nov 10, 2014

this is my first time visiting Honda classic and I fell in love with the way I was treated, all of my questions were answered and my answers were resolved as well. I would definitely go back there for maintenance as I am pretty sure that I would get the best service and at last but not least I would like to give my special thanks to nach gamiel for his service and for hospitality as well for his advice on the Honda civic 2015 it is a beautiful car .

Kimberley

Nov 7, 2014

Dane was my sales person. He was laid back and didn't push too much. Good thing because I'm the kind of person that would have walked right out if pushed too much. Clem was also great because he helped facilitate the process for Dane. They had great team work there. The fianance guy was good, but didn't work as hard to get my interest rate down to where it belong since my credit rating is at 801. I went to Capital One Auto Finance on-line and got the interest rate from what Honda's offering of 4.9% down to 3.83%. Honda only came down to 3.99%. He said it's not much of a difference, but that's because they are benefiting. In the end they matched the percentage with my documentation from Capital One. I'm a loyal Honda owner and this is my third one. I try to go with other cars, but in the end I always come back to Honda because of their value, price point, classy look, reliability and dependablility. You'll never make a mistake buying a Honda.

GP

Nov 4, 2014

Great care was taken to make my buying experience a good one. I did not like the way I was treated at the dealerships in Jacksonville. Based on the ratings for Classic Honda my wife and I took a chance and drove the 2 1/2 hours to Orlando. I'm happy to say it was well worth it. Not only did I receive great treatment and a great deal, I also found the car I was looking for. Great Job Bill at Classic Honda. I would make the drive again!!! I have not only worked at dealerships but sold products to them as well. I can say with confidence, based on experience, this is a really good dealership.

WGopez

Nov 3, 2014

From the sales to the financing department they were awesome! Thanks Gary Bowen for the good service! I highly recommend them.

Barry

Nov 2, 2014

I was pleasantly surprised with the lack of pressure and high quality of customer service I received when I got my 2014 honda accord at classic honda. I would recommend anyone looking for car to visit classic honda.

Mr.Honda

Nov 1, 2014

Recently I brought my car in for service and I get a chance to meet with Fernando M. He was very courteous and very willing to help me with my service needs. I felt that he treated me as an important part of his job and I left the store with the most satisfied experience I'd never had. From the time I arrived to the time I left the dealership. I was within my time that was promised to finish my vehicle. If you have ever get a chance to service your Honda at Classic Honda. I hope you will get a chance to meet him and you will agree with me on this. Friendly staffs and cleaned shop to take your vehicle to. By the way, if you ended up with other advisors there, they are just as nice as well....give them a try.

Kathryn

Oct 31, 2014

Service Director, Dervin Carty and my Service Advisor, Tim Brown were very knowledgeable and easy to work with concerning all of my issues with the recall process on my 2005 Honda Accord. They took care of everything. I would recommend this dealer very highly and will take my vehicle to them in the future.

denisedaron

Oct 31, 2014

The service manager Dervin Carty, went out of his way to make sure my car got the part it needed as fast as possible. He gave us outstanding service!!! Thanks again Dervin!!!

Jojo

Oct 30, 2014

I have recently purchased my Odyssey from Classic Honda, it was a pleasant and positive experience. Ehab was my salesman

abboud.atari

Oct 29, 2014

this is my first time visiting Honda classic and I fell in love with the way I was treated, all of my questions were answered ad my answers were resolved as well. I would definitely go back there for maintenance as I am pretty sure that I would get the best service and at last but not least I would like to give my special thanks to MO AL MUBAYED to is exquisite service and for hospitality as well for his advice on the Honda civic 2015 it is a beautiful car .best regards A.AL ATARI

Ron

Oct 23, 2014

I had a airbag recall service in Classic Honda with service adviser, Dave. The service was excellent.

Trish

Oct 22, 2014

Amir Sheriff is the best sales associate. He took all the possible steps to ensure that i went home with a car. He made me feel very welcomed. He is very hilarious. Choosing Amir for your sales associate will be the best choice. I recommend him to anyone that wants a wonderful experience buying a car. Everyone go see Amir he is the best.

Nany

Oct 21, 2014

Just got my 2014 Honda Accord from classic Honda great team very good cuostmer service with Mu Many thanks for classic Honda

MarniG

Oct 20, 2014

Although I didn't end up purchasing from Classic Honda at this time( decided to just fix my existing car), I will definitely be going back when it's time to buy. Great selection and amazing customer service. Nash Gamil was patient, helpful, and all around a pleasure to work with.

Pineapple 7: A Honda Classic Fan

Oct 9, 2014

Classic Honda was a wonderful experince for me. I will always recommend family and friends to Classic Honda, they really take care of their customers. The staff were great and made me fill good about the car I purchased, also made feel safe with the car I purchased.

josycakes

Oct 9, 2014

BUYER BEWARE! DANGEROUS! I PURCHASED A CAR HERE THAT WAS NOT SERVICED/ NOR CHECKED OVER BEFORE THEY SOLD IT TO ME. THE CAR DIED AFTER DRIVING IT FOR LESS THAN TEN MINUTES/4 MILES. THE CAR WOULD NOT EVEN JUMP START! THE DEALERSHIP CLAIMED IT WAS THE BATTERY. A TOW TRUCK HAD TO BRING THIS CAR BACK TO THE DEALERSHIP. HOWEVER ALMOST 15 HOURS LATER I DROVE TO HONDA AND A MECHANIC WAS UNDER THE HOOD OF THE CAR WITH MY LICENSE PLATE STILL ON THE VEHICLE. WHITE HONDA ACCORD WITH 21,641MILES ON IT! PLEASE BE CAREFUL I THINK THIS CAR IS A LEMON. ALSO, THE DEALERSHIP WASTED TEN HOURS OF MY TIME, CAUSED ME TO MISS WORK AND DID NOTHING FOR ME EXCEPT OFFER A MORE EXPENSIVE CAR FOR MORE MONEY!!!!!

Marco8436

Oct 6, 2014

As a lifelong Honda customer I nerve thought I would have to write this review but considering my situation I have to do this. I purchased a brand new Accord in 2005. I have done regular oil change, did some minor work to the clutch back in 2010. Other that, the car ran and drove beautifully. I have keep all my paper work for the car because the day I would have sell it, I wanted to show the purchaser what kind of car they were getting. Back in July of 2014, I took my car to Classic Honda for a check engine light. Inside, I explain to the service adviser I had a check engine light on. The service adviser mentioned it will cost approximately $90 to diagnose the check engine light. It came with a code P1009 (VTC Actuator failure). To fix the problem it will cost me $700. Because of my job I needed to get my car fix as early as possible. But Classic Honda didnt have the VTC available. It was going to take them 2 days to get the VTC. I had to loan a car on my own to drive to several Honda dealerships to get the part. I drove back to Classic the next day to give Classic the part. This past September, the same check engine light code came on. I went back to Classic and the same service adviser mentioned it will cost me another $90 if it is a different code. Money, money, money !!!!!! The code came with the same one P1009. The Service adviser said to me, Sir your car is burning oil inside the engine. You are going to need a new engine for $2500. I was so shocked, I could say anything. After a few minutes I asked to speak with the manager. He mentioned to me Unfortunately, some engine do fail like this. According to the technician who worked on my car, There is nothing I could I have done to prevent this failure There is nothing he can do. In other word too bad for me. So now, I am out of my money, almost out of my car. Classic Honda you lost a lifelong customer.

marco8436

Oct 5, 2014

As a lifelong Honda customer I nerve thought I would have to write this review but considering my situation I have to do this. I purchased a brand new Accord in 2005. I have done regular oil change, did some minor work to the clutch back in 2010. Other that, the car ran and drove beautifully. I have keep all my paper work for the car because the day I would have sell it, I wanted to show the purchaser what kind of car they were getting.Back in July of 2014, I took my car to Classic Honda for a check engine light. Inside, I explain to the service adviser I had a check engine light on. The service adviser mentioned it will cost approximately $90 to diagnose the check engine light. It came with a code P1009 (VTC Actuator failure). To fix the problem it will cost me $700. Because of my job I needed to get my car fix as early as possible. But Classic Honda didnt have the VTC available. It was going to take them 2 days to get the VTC. I had to loan a car on my own to drive to several Honda dealerships to get the part. I drove back to Classic the next day to give Classic the part. This past September, the same check engine light code came on. I went back to Classic and the same service adviser mentioned it will cost me another $90 if it is a different code. Money, money, money !!!!!! The code came with the same one P1009. The Service adviser said to me, Sir your car is burning oil inside the engine. You are going to need a new engine for $2500. I was so shocked, I could say anything. After a few minutes I asked to speak with the manager. He mentioned to me Unfortunately, some engine do fail like this. According to the technician who worked on my car, There is nothing I could I have done to prevent this failure There is nothing he can do. In other word too bad for me.So now, I am out of my money, almost out of my car.Classic Honda you lost a lifelong customer.

Honda fan

Sep 30, 2014

Gerald was great getting me in at the last minute and out before they closed.

Flowerpot

Sep 26, 2014

Great attention to my request. And all of my answers were resolved. I would back for maintenance on the first week of October. Like the new tires signs. I would get a news ones there as well.

Rebecca

Sep 23, 2014

I love my Honda Accord 2013 that I purchased from Classic Honda. By the way, this is the second car from that dealership. Service is awesome! The entire team is terrific and so friendly --- Dervin Carty, Dave Manieram, Maribel Blanco, Aston, etc. They make you feel so welcome. For my car needs, repairs and maintenance, there is Dave Manieram who I can rely upon making sure my car get the care service it needs. Go Classic Honda!

hcastro123

Sep 22, 2014

She is always professional and explains all the details of the service. I take my van to this dealer to get serviced because of her great work.

John P.

Sep 21, 2014

Every time i have an issue with my honda i've always taken my car to Dave. He is one of the best service advisors they have at this location. Always lets you know whats going on and the best route to take. I travel 45 minutes vs going to one right down the street from me just because I know i'm in good hands coming to Dave. Thanks & keep up the EXCELLENT work!!!!

Loyal Customer

Sep 21, 2014

I love taking my 2006 Honda Accord to Dave Maniram at Classic Honda. He is always doing an amazing job to make sure that my car and I are finished as quickly as possible. He checks up on his customers to make sure all is well, and remind them about services that may be coming up. He is the reason I go to Classic Honda.

Lori C

Sep 19, 2014

I purchased my Honda Pilot in 2006 at Classic Honda and get all my service work done there. Always great service provided by the team and especially with Dave Manieram. He goes above and beyond to meet my service needs, keeps my informed about my vehicle and always provides great customer service.

Sonia C

Sep 19, 2014

It is always such a pleasure to have my car serviced by Dave Manieram. I am always greeted with a smile and treated with great courtesy. Thanks Dave you make this chore so easy and pleasant.

TJ

Sep 19, 2014

Have bought 3 cars from Classic and owned two other Hondas...great dealership, nice cars. I used several Service Techs, all were good but I prefer Dave M and always ask for him.

Camille H

Sep 17, 2014

Classic Honda is a great place to service your vehicle. They have the best staff, professional and courteous. Service manager, Dervin Carty is an awesome person that gives you the best customer care service. The entire team is wonderful and I would never go anywhere else but Classic Honda. Keep up the great work!!

TI

Sep 16, 2014

The service was excellent and very quick. Fernando was very helpful as well! Totally recommend to all my friends.

suleika77

Sep 16, 2014

I must admit, Im very pleased with my visit at classic honda , I had a problem with my car that I need not trust anyone else fixing so I brought it to the professionals. I was rapidly greeded by an advisor Fernando Nunez, very friendly and polite , went step by step with the diagnostic outcome and procedures gave me a piece of mind and put me at ease. The repairs where done at the time he said and they also cleaned my car which was great since Im always busy even to get a car wash..

Reda Almomen

Apr 17, 2014

It's a great dealership, very easy to deal with, very professional and unbeatable deals. I already bought a car from this dealership, and I will buy again in the future. My special thanks to: Candy Benoit Ali, sales manager Karim Massood salesman

McArthurdw

Apr 11, 2014

Horrid Service. Left In Less Than Five Minutes. Will Never Go There Again. Likely Never Buy Another Honda. This is a new 2014 Civic Coupe, approx 1700 miles. We had been very happy with the car but started to notice a few issue and expected to have the addressed. The HUD goes blank randomly and can stay down from hours to weeks. There is an occasional pause when shifting from reverse to drive, like a band slipping in the transmission. The tint appears to be coming unattached from the back windshield on the passenger side. There is an area, approx 6" X 4" that is distinctly discolored, It was the last item, that is the main cause of this review. I was told that this was "normal" If this type of shoddy workmanship is "normal" for Honda, then I for one, have no desire to ever own another Honda. I have attempted to contact the Dealership, as well as Honda America Customer Service and have basically been ignored. I will allow a few more days, for any of them to contact me, before filing a complaint with the BBB, then the State under the "Lemon Law" and buying some magnetic signs to place on the car saying "THIS LEMON WAS PURCHASED AT CLASSIC HONDA, ORLANDO, FL"

mcarthurdw

Apr 10, 2014

I can assure you that after my visit to the (dis)service center today, that I have bought the first and last Honda Automobile I will ever own. If I can get a reasonable trade in on this lemon I will be rid of it this week. I made an appointment because the HUD randomly goes black, the transmission will randomly pause going from reverse to drive and the tint seems to be pulling away from the back windshield. Of course the first thing I hear from the service xxxxxxx is that the fading is normal. Sure this happens to all cars in the first 2K miles. Funny, it never happened to my Toyota. It was clear to me then that the Classic Honda Policy is for the lies to begin as soon as the contract has been signed, I guess its "Normal" for the HUD to go black in a Honda, and it's normal for the transmission to slip in a new Honda. Well you can bet I will spread the word about the piss poor service after the sale, while I am out looking to buy a real car.

Suniti (7th car of my life.. THE BEST DEALER )

Mar 29, 2014

This was our 3rd Honda but 1st from Classic Honda, Orlando dealer. We did our home work and approached the dealer. I have ONE suggestion and that is they need to update the Web page right-a-away when they sell a car. I will say that "Michael" from Financial Services was very good. This Outstanding Review is earned by "MO Almbaied" for his outstanding services and multiple options(yes, like advice) where we were able to make a better decision then the research work we did. Yes, we did get a new car from them.

Suniti

Mar 29, 2014

This was our 3rd Honda but 1st from Classic Honda, Orlando dealer. We did our home work and approached the dealer. I have ONE suggestion and that is they need to update the Web page right-a-away when they sell a car. I will say that "Michael M" from Financial Services was very good. This Outstanding Review is earned by "MO Almbaied" for his outstanding services and multiple options(yes, like advice) where we were able to make a better decision then the research work we did. Yes, we did get a new car from them.

Damian

Mar 24, 2014

This was the best car buying experience I had I have family on the car selling business and not even with them I fell so comfortable Great TIME Great People Great Reason to come BACK

mcarthurdw

Jan 17, 2014

This was by far the best car buying experience I have ever had. No pushy salesmen, a fair trade in on my Toyota Corolla, I was actually offered more than I expected for the trade.

Honda accord

Dec 20, 2013

Love my honda accord!! At holler honda they make you feel at home. The sales associate was excellent!

Disappointed

Nov 17, 2013

Called about purchasing a car they listed for sale, and were very slow about returning my calls. I couldn't get a hold of people on the phone when I called either. When I would talk to someone on the phone they would say they would give me a call back with answers and days would go by, I would never hear back from them. I've always purchased from Honda dealers and they always know how to treat customers, and have great service, I always leave the dealer happy but I felt as if I was calling a corner used car lot.

TracyC

Oct 12, 2013

I bought a new CR-V and yy experience with Classic Honda and Nilisa was experience was the smoothest, least stressful, and most positive experience I have ever had. I have always hated buying cars. I know how to play the game, but because I am female, salesMEN don't take me seriously and/or try to scam me (you should hear some of the stories). So this time when I walked in, I decided to ask for a female salesperson, which I had never done before. Nilisa, was straight with me. I came prepared and knew exactly what I wanted, and how I wanted it. And within a few minutes, we had found a car to try out. She did not pressure me into buying extras or upgrading because she LISTENED to what I asked for. That's what really sold the deal. She listened and treated me with respect. There was no games, no dirty scam and when I was ready to sign I had no apprehension whatsoever. And because of her, I got a car and a price I am happy with. I wish I could give her more than 5 stars. And I have no problem referring anyone I know who wants a Honda to her. She is truly an asset to that dealer and they should hope to never loose her. I want her to sell me my next car too. As far as the rest of the dealership and facilities, it was clean and comfotable. Everyone was polite, and they went out of their way to make sure I was comfortable, even getting me drinks and a snack while I was waiting on paperwork. I haven't had a chance to use the repair service yet so I cannot comment on that right now. I had not planned originally on getting a Honda, but sometimes its good when things don't happen the way you planned. I'm really glad I ended up here.

Phil B.

Oct 3, 2013

Went there knowing exactly the used car I wanted and got it. They did not budge or negotiate on price, but gave me more than fair trade value on my beat up old car. The sales staff was very friendly and my salesman Dane did not make me feel pressured at all. I drove away feeling I got a great deal.

Sherry Scuderi

Sep 27, 2013

The service was outstanding. My daughter was in an accident that should have killed her , but she was driving a Honda Accord that saved her life, I have never seen so many air bags in my whole life, thanks to the built of these cars, she is alive with only scratches. We since had to replace her wrecked Honda Accord, with a 2013 Honda Accord which I know she is safe when she leaves the drive way. Thank you for all your help at Classic Honda,Todd Lee was my salesman and what a great guy, I give him a 10+. Thanks Todd. Sherry and Hailey

Regional Sales Manager

Aug 4, 2013

We have never worked so hard to buy a car and we have purchased a few. We went into the dealership knowing exactly what we wanted, and we found it, but we did not buy it. Classic Honda is an up front pricing dealer and to their credit they would not budge on price. The bad news is they wasted a full day of our time, and when it came down to it all we asked for was $198.00 off of their up front pricing so that we would not have to drive across Orlando to another dealer for the same exact Honda Pilot. The additude and arrogance the sales manager at Classic Honda displayed completely rubbed us the wrong way. He was so confident that their was no better deal to be had, that we were bluffing, and that we would not leave. Well.....we are writing this review from the showroom at Coggin Honda on the other side of Orlando as we await the delivery of our new Honda Pilot. Our salesman is Honda Harry, we recieved the deal we expected, we were treated with kindness and we never even needed to meet the sales manager. We recommend Coggin Honda, and suggest you not waste your time with the other guys!

A VERY satisfied long-term customer :-)

Jun 6, 2013

This is the ONLY place that I have taken both my Hondas for service the past 10 years. These people are INCREDIBLE, PROFESSIONAL, KNOWLEDGEABLE, WONDERFUL & COURTEOUS! Maribel ROCKS!!!! Sooooo smart and soooooo sweet! Josh is pretty awesome too! Always willing to help me. I'm very particular and I don't just trust anybody with my cars, these are the only people that I trust doing anything to my Hondas. I HIGHLY recommend them -if you're looking for a place to get your car serviced you're not going to find a better place than classic Honda :-) Trust Me!

Geo

May 1, 2013

My sales person, Cesar Blanco, was very professional, courteous, and a pleasure to deal with. Dealership allowed trade value 25% better than two previous offers obtained at other dealerships. No-haggle pricing with substantial up-front discount takes the hassle out of car shopping.

shera

May 1, 2013

Classic Honda is a good place to take your car for services. Maribel is my favorite personnel to go to. She has a very attended spirit. She make sure that I am comfortable about the services that will be perform on the car.

Adel Ali

Apr 30, 2013

all I can say that I was handled right from the moment I walked in tell the time I drove out my new pilot I fillet like ea. And every one working to my best interest I like to thank all the team that help or work in my deal.

Jorge Zambrano

Apr 29, 2013

I've purchased more than one vehicle here and I am very pleased to say that the experience was superb. Every service date was taken with great timing and the turn around was quick and proficient. Maribel was a doll, she has the knowledge and expertise with advice and she's very truthworthy. Maribel Franco's attitude exudes what a quality Customer Service representative should be.

Linda C

Apr 28, 2013

I bought a new Accord yesterday! Classic Honda's Customer Service equals A+! I'm still smiling... The sales people were better than excellent. They were informative, warm, and thoughtful. My sales person was Craig Kirkland! He was amicable and engaging. Craig was respectful of my wishes and wasn't pushy. I let him know that I was car shopping and intended on going to other dealers before making a decision. He is a great sales man. Craig gave me the facts. I shopped around and test drove three cars. But I returned to Honda to accept what I believe is the very best deal I was offered. In addition to Craig Kirkland, I have to give thanks to Ricardo (Manager), Maribel (Service Advisor), and Joseph (Financial Services) - whose warm reception, efforts, and assistance helped to make my total experience a fantastic and memorable one.

Brittani Cork

Apr 27, 2013

Mike at classic Honda did an outstanding job with offering his services and kindness to me. He was extremely helpful and knowledgeable when it came to my car! When going to classic Honda, I definitely suggest you asking for Mike. You will not be disappointed.

Jennie

Apr 27, 2013

I went in for car service. Saw my friend Cesar whom helped me get the Honda Civic 2012 told him that I really loved the Honda Civic 2013. He asked me do you really want to change I told him that I wasn't sure. He didn't pushed me to go with the 2013 which I like cause I didn't feel any pressure. I took the car to a test drive and that's what made me do the change. I love my car so much I'm so happy Cesar was able to help me get the car and Ricy with the financial made it happened. I like going to the Honda Dealer everyone there are always so happy and have nice smiles. So friendly.

Wiliam R

Apr 23, 2013

I want to thank Riz for being a great saleman and not being pushy. He was very informative as he explained all of Hondas guidelines. He made my purchase faster than I thought. If you are looking for a car go to Classic Honda and ask for Riz. Keep up the good work,

Elizabeth

Apr 22, 2013

Classic Honda definitely has the best customer service I have ever experienced. Please look for Riz & Rick! They offer amazing service! Gave my family time and space when we needed time to think things over. Never felt rushed. Very informative and work with you as best as they can. I was indecisive about which CRV color to choose and RIz offered for me to test out both! I can't express how honest and caring Classic Honda really is. I'm so happy with my new car, thanks to them.

gt4825

Apr 22, 2013

Thank you to Riz and Rick for the greatest car buying experience. A great vehicle price coupled with friendly service. Very patient and no pressure from Riz. Highly recommended! Thank you again to Riz and Rick. Keep up the good work.

Kathryn Tomlin

Apr 22, 2013

My salesman name is ceasar blanco.He was great.He let me take my time.He was very patient.I thought it would take all day.It only took a short while,and I was on my way,with my new civic.

Roseanne Jenkins

Apr 22, 2013

I love Classic Honda. Just bought my 4th car....2013 Honda Crosstour. Nilisa Figueroa is the best. She was pleasant, professional, spent time with me and did not pressure me. The whole team at Classic is great. Anyone buying a car from Nilisa will be happy. The whole experience was so different from car buying years ago. Nilisa....I will be happy to buy my 5th Honda from you in a few years. My sister also bought a 2013 Civic 2 weeks ago.

Sonia

Apr 9, 2013

It was my first time buying a car also owning one, I have been to several places and back. Salesperson Gary took the time out to show me around very timely and honestly so i could choose my car and i did. Thanks to Gary Bowen also A Jacob for a job well done.

Ken

Feb 28, 2013

This was my third car from this dealership and they have always treated me well whether I was getting service or purchasing a new car. The sales associate, Nilisa was extremely helpful and friendly throughout the whole sales process and made me feel very comfortable. And I know I will be getting first class service on my cars from Josh and Maribel in the years to come. I would recommend to anyone to give Classic Honda a chance to earn your business you will not be disappointed.

Danny

Feb 21, 2013

It was my first time shopping for a car by myself,went to few other Honda dealers and i guess because of my young age i was not taken seriously and the prices was very high for my budget i was shopping then for used cars,but at Classic Honda i got treated with respect starting with my salesperson George Androus that took the time to show me some of the used cars i wanted to see,for curiosity i wanted to see prices for new Civics and wow it was $4000 less than other dealers.Thanks to George i bought my first new car.

AnnK

Feb 18, 2013

We knew going in what car we wanted. Called ahead and asked for one to be brought up. Our salesman Mo Almbaied not only had it ready, he made sure he got the lowest price one available of the model I wanted!!! We traded in a 2001 Accord that was purchased at this dealership this same way. The business model of no haggle is great!!! They are VERY competitively priced, actually better than any other Honda dealership in the area. I will be definitely be returning to this dealership again in the future. Thank you for keeping service in customer service. Don't forget to ask for Mo.

Francesca

Dec 27, 2012

I've been going to Classic Honda for 6 years now. I leased, I bought and last week I traded my CRV for a newer model. The 2 people that made it a great experience was my salesman Clem and A.Jacob. Love the service there. Everyone is always so friendly and helpful. You have a customer for life. I will recommend you guys to everyone I know. Keep up the great work.

Debbie H.

Dec 26, 2012

We're still shopping but the CX9 is at the top of our list. Our salesman, Ron Wilkins has been extremely patient and helpful. He has quickly responded to all of our questions without pressuring us to purchase. Plan to resume our search after the holidays!

Civic Si!!!!!!!!

Dec 2, 2012

Ivo was great! He is very knowledgeable and took the time to listen to my issue and help figure out the problem. He was a pleasure to work with from step 1. The issue is I always feel like I am paying too much there and when I quoted their price to a competitor they were shocked the repairs could cost that much. I will be driving 20 mins more to visit their competitor just because I felt I was treated better.

eliezer

Nov 13, 2012

I am a client for the last three years in classic honda in colonial Drive and I always go back to do my bussines with Cesar Blanco, because he is an excellent person and takes the time to help me. This time both Cesar Blanco and Micke (from finance) did an extraordinary job, however I go back home very happy and satisfied thank you to the best employees that the classic honda has. One again thank you to Cesar Blanco and Micke from finnance. Eliezer sanabria 407-760-3101

Shadow

Oct 27, 2012

Rosalia Classic Honda I have bought 2 vehicles at Classic Honda in the past 12 years. Ricky and Mohamm went above and beyound to locate the Honda Accord of my dreams.Both of them were very professional and friendly. I could not be more pleased with their hospitality and service they extended to me. I want to take this opportunity to thank Mohamm for his excellent service. Keep up the great work Mohamm.

Richc

Oct 16, 2012

Staff seemed nice, no high pressure...Sales person lilisa figueroa was nice and enjoyable....service people were nice too. However, little disappointed at the deal its self, I felt there should have been alittle flexability in the pricing of both the trade and new unit...Just a flat out no...however no big deal, I don't have to purchase my next vehicle there. Next month when I buy a car for my wife I will give someone else a try....not big deal..

Aaron

Sep 30, 2012

Dave Manieram provided excellent customer service and was bet helpful

makeitlast

Sep 30, 2012

Every time I leave Classic Honda, I always feel like they actually did what they were supposed to do.

Becca

Sep 28, 2012

I have been going to Classic Honda to see Josh for my car since I bought it in 2009. He is so helpful and always gets me fixed up quick! When i needed a new tire all I had to do was call Josh up and he did everything for me. I took my car in and he had everything I needed for the fix.

Greg P

Sep 28, 2012

This dealership is where I always take my car. I mean, you can't be happy when your car breaks, but my serviceman (Josh) always makes it as quick and easy as possible. Almost takes the sting out of the bills, almost.

Honda Bill

Sep 27, 2012

I stopped at Classic Honda because of a Low Tire Pressure Warning light to make an appointment for the following day. My expectations having been set over the years by car dealerships & needing repairs, I knew I was going to have to have an appointment. NOT SO - Classic Honda got me in immediately, and checked out my problem, PLUS changed my oil & rotated my tires and got me out in 1 hour. Melissa Correa in the service department was great in helping me get the service needed & out of there in a timely manner. Hats off to Melissa! I'll definitely ask for her next time I need service at Classic Honda. Five Stars!

maynm002

Sep 26, 2012

The team always takes great care of me and my car. My service advisor is Dave Manieram. He in particular has been most helpful in resolving any issues.

nonickname

Sep 26, 2012

I have been dealing with Classic Honda since 2005. I can honestly say, I have received nothing less than superb service. All of the compliments goes out to Dave Manieram-Customer Service Rep. and Alphonse-mechanic. When I drop my car off I have absolutely NO worries when I know Dave and Alphonse are working. If they are not working, I will return when I know the two are there. This is how much I respect the work they do to make sure a customer is satified.

REEZA

Sep 26, 2012

Hi my name Fareeza Sheriff I was at your dealership for a service on my car a couple times, & I always have the pleasure of being served by Mr Dave Manieram. He always completes any job on a timely manner. I would reccomend anyone to him. Thanks Again Dave. :)

Happy CRV owner

Sep 25, 2012

I have taken My CRV to Classic Honda for six years. The customer service is so exceptional that I bought another CRV and I love it. Honda sent me a letter informing me of a recall and instructed me to set an appointment. Classic was able to get me in and April, my service advisor made sure my service was taken care of quickly and promptly. She was very informative and just a sweet heart with me. I would recommend this dealer to anyone in a heartbeat.

honda fan

Sep 25, 2012

Hi my name P Jivanbhai I was at your dealership for a service job on my car, & I had the pleasure off being sev my Mr Dave Manieram & his Team Thank for the great job . Will let all my friend's and family deal with MR DAVE & HIS TEAM AGAIN ,. PS: KEEP UP THE GREAT JOB...

Honda Guy

Sep 25, 2012

I took my Accord in for routine maintenance and my service person April was great from start to finish. I was done quickly and on my way. Classic Honda has a great waiting area while your vehicle is being worked on.

Loyal Customer

Sep 25, 2012

I have always taken my honda to classic for service over the years they are great. I recently got my oil change done and worked with a new advisor April. She was a delight to work with. she was very polite and made me feel right at home. Thank you again April.

Ms. Hannah

Sep 25, 2012

I wanted to thank Dave for always providing A+ customer service and pleasant attitude. I always feel as I am a valuable customer not a number. Thanks Dave for all of your help!!!

sally123

Sep 25, 2012

i brought my civic in for a noise and met with josh. he promptly greeted me and had a technician go on a test drive with me. the noise ended up being my brakes. they make you feel welcome and listen to your concerns. i recommend classic honda to all my family and friends! thanks for the great service

Smiley

Sep 25, 2012

I've been coming to this service center since 07 everytime I go they take really good care of me, especially Dave Manieram he goes above and beyond to satisfy the customer. I look forward to returning for future services.....

Pilot Owner

Sep 24, 2012

Using the Classic Honda service department is always a great experience. They get the car in and out as quickly as possible and do a great job.

CRV Owner

Sep 23, 2012

I took my vehicle in to Classic Honda for a recall on my CRV. April took care of it for me. She got the service done faster than I expected and was very friendly. My customer service experience as well as the amenities they provided made this an overall great visit. Thanks April.

Precious

Sep 23, 2012

I visited the service department to have my brakes replaced, April Irizarry was my service advisor. She took care of me. very friendly service. Over all my experience was great.

Andrew

Sep 21, 2012

Another great service experience... Dave identified the issue and was quick to recommend only the service that was needed. Car was returned on time, clean and most importantly, fixed! I would highly recommend Classic and Dave! Keep up the good work!!

mtracy

Sep 21, 2012

so greatful to josh and the classic honda service department. keep up the good work

justintwiggy

Sep 17, 2012

Every time I take my Vehicle to Classic Honda for service they take care of me. My advisor Josh was great! He kept me updated at all times. and that best part is i didnt even bring a honda and they take this great care of me!

ryan569

Sep 17, 2012

congradulations on another satisfied customer. to josh in service for a job well done. wish every serice experience was as easy and pleasant as classic honda.

Traveler

Sep 16, 2012

I was on a family vacation at disney and my maintenance light came on. I took the vehicle over to classic honda and the service I received from April Irizarry was amazing. She got everything done quickly so that me and my family could continue enjoying our vacation. Thank you April.

Classic Honda

Sep 14, 2012

The service I received was excellent and efficient! Dave Manieram took care of my car needs and updated when the service was complete. Thank you Dave and Classic Honda!

donald11111

Sep 14, 2012

cant say enough about classic honda. from the moment you pull up your greeted, walked to your advisor, greeted like a friend. They know you by name. its a great place to service your vehicle. i see josh in service and he does a great job. i used to see dervin but he is now the service manager.

Civic

Sep 11, 2012

Dave Manieram was a great help to me. He was very friendly and helpful. He really showed how much he cared about the customer. Always takes the time to explain what needs to be done. Very professional and a great asset to this dealership. Always look forward to seeing him.

Natalyc

Sep 11, 2012

We went there with a low budget, they got me into a brand new Honda crosstour (that I LOVE) Emilio was super friendly, the manager was very nice as well! I Love my car and I would definitely go back there to buy again! Thank you, Natalia!

Honda Girl

Sep 10, 2012

Every time I take my civic to Classic Honda for service they take care of me. My advisor April was great! She kept me updated at all times with what was going on with my vehicle.

New Owner

Sep 10, 2012

I recently took my new honda in for its first service at classic honda and was very pleased with the customer service I received. My advisor April was great! She made my visit a great one. Thank you April.

Sharon

Sep 9, 2012

I recently put my vehicle in for normal service...oil change. I was met by Dave Manieram who helped me during this visit. While checking in my car to get the oil change started he also informed me of other service needed to keep my car's maintenance services up-to-date. Very helpful for me as I don't alway check on that myself. Also before I even got a chance to mention my broken driver side visor he was quick to let me know they will change it free of charge as the manufacturer was aware of the visor problems. While I waited for my vehicle Dave kept me up to date with any information on my car and the service. Dave has helped me in the past and every visit with him has been exceptional.

Luv my Civic

Sep 8, 2012

I went in to get my Honda Civic service. As I pull in I get greeted very promptly. I had the pleasure to have Melissa Correa as my service consultant. She was amazing. Very attentive and helpful. I had lots of questions about my car and she was very patient in explaining everything to me. My car was taken very good car of. I was very happy with my experience in Classic Honda. Melissa and her tech guys took car of me and my Car :)

Owner of 5 Classic Hondas

Sep 3, 2012

Dave is my service advisor. He is very professional and knowledgeable. Appointment times are always met and cars are delivered when promised. Don't usually discuss costs with Dave. He advises what is needed or what is due and I say OK. I trust Dave and Classic Honda that much. Dave definetly deserves 5-star rating in all categories.

Classic Honda

Sep 2, 2012

The staff here are very professional, friendly and knowledgable. A great example is Dave Manieram, who checked me in to get my oil change and car wash. I highly recommend this place!

V-tech

Sep 2, 2012

I went to Classic Honda to get maintenance done and for my lights to be fixed. When I got there Dave Manieram was there to help me. He was very kind and nice and took complete care of my car. He really did an awesome job and felt like my car was in good hands. He spoke very clearly to me and told me what went wrong with my lights, what they had to do to fix it and the price for it. His service was very good and I would certainly recommend him to anyone. The best worker I have encountered when going to a dealership.

James

Sep 1, 2012

Very impressed with the service provided today. Thank you maribel Franco

Alejandra

Aug 31, 2012

I've being looking a the perfect car for almost 2 months and Cesar Blanco was a really good help for me once I stopped at Honda. He was very nice and very clear about all the services Honda has. He was really helpful answering all my questions and concerns I had for the car. Cesar Blanco I really appreciate your help, you were Awesome, the attention and service I received from you was great, THANK YOU!!

Happy family

Aug 31, 2012

We had such a wonderful experience when we bought a Mazda from Classic Honda. There was no pressure, no sales mind games that we tend to get at other dealerships. I noticed something was wrong with the car and they fixed it right away. Dave Manieram in the service department was informative, communicated everyday, and such a pleasure to work with. Certainly will continue our business here.

Honda Girl

Aug 31, 2012

Classic Honda is Number One in my books! Since moving to Florida 15 years ago, all of my car purchases have been with this dealership. Everyone is nice, friendly and helpful in everyway! The Service Department is always available, even if you just need help over the phone, they are always helpful! Thank you Dave Manieram for helping me today with my car!

Ronny

Aug 31, 2012

It was very easy, Emilio was a great help I will defenetly send peopl his way

Tashie

Aug 31, 2012

I never tought that buying this car was gonna be so easy and fun. Emilio was very proffesional and courteus, amazing product knowledge. I will recommend the dealer and any of the sales associates they are all very professional. If you need a car go to Classic Honda and ask for the amazing puertorican Emilio. Not only he sold the car but his demonstration was expectacular. He knew the car inside out and it also made it easy to understand the features of the vehicle.

Happy Customer

Aug 30, 2012

I took my accord in for service and was helped by April, she went over everything with me and was very helpful. She made sure I was taken care of quickly. Thanks April.

Heather

Aug 30, 2012

Joshua Swiernik is always a great Service Advisor! He has a great memory, and is always very friendly. Except for one visit, the maintenance and repairs have always been very good. The one visit, the repair did not fix the problem. It's partially my fault for not returning to get it checked again, but I shouldn't have to do that. Time is always at a premium. Overall, I'm very pleased with Classic Honda.

Rambo

Aug 28, 2012

Dave Manieram always have the right answers for my questions. He treats me with respect and professionalism. He has excellent customer service. I will give him 5 STARS for overall service.

cnibbles

Aug 27, 2012

I came in and was helped by Josh. He was a great help. Took the time to listen to my issue and then kept me in the loop for every step of the way. Thanks Josh!

Coconut Girl

Aug 27, 2012

I can't describe in words the wonderful experience I had with Dave! Such a warm and friendly person! He took the time out the explain to me in detail about the issues with my car. Great personality as well!

Honda Owner

Aug 27, 2012

I have been servicing my car at Classic Honda for years and always receive great service. April was very helpful and got me taken care of very quickly. I will continue to service my car at Classic.

jdfiske

Aug 27, 2012

I purchased a 2010 Ridgeline from Classic Honda in 6/10 and have had nothing but great experiences during my visits for service and accessories. Special kudos to my service advisor Maribel Franco for taking such good care of me.

TJB27

Aug 27, 2012

While Classic has several good service Techs, I always ask for Dave Manieram because of knowledge, care and Attn. to detail. He gets me in/out quickly and certainly as predicted, no surprises.

TCorlando

Aug 26, 2012

Our sales rep, Markus Richard, did an excellent job. I love the no haggle model. We felt like we got a great deal on our used minivan and love driving it! Classic Honda will be the first place we look next time we are buying! We looked at other dealerships as well and classic was hands down a better deal!

Anand

Aug 24, 2012

Dave always takes great care of my 2007 civic. Thank you again Dave

Honda Owner

Aug 24, 2012

My experience at Classic Honda Service Center was a pleasant one. It began with Joshua Swiernik, service advisor, who provides a personalized experience with service. Mr Swiernik always remembers the vehicles I own/drive and always gives me advice in what needs to be done to my vehicles in order to keep it running. I have not had any problems with Honda's service and I feel that is mainly due to the service advisors that are there to help. Thank you for providing such great service and professionalism.

Moonsami

Aug 24, 2012

My first visit to classic Honda service was excellent because of the service I got from Dave. Thank you

Zalli

Aug 24, 2012

Dave at classic Honda is great. He provides great service every time.

Honda Girl

Aug 22, 2012

Lisa Figueroa welcomed us within moments of arriving at Classic Honda. She explained how Classic Honda worked and was eager to help us. She was friendly, personable, knowledgeable and professional. Lisa went above and beyond to ensure we were taken care of and made us feel at home. I drove off with a Honda Accord that I absolutely love. Thanks Lisa!!

Sheka

Aug 21, 2012

Im always a BIG fan of Honda's. I own a 2009 accord, this is my 4 Honda. I purchase all 4 of them at classic. I never had a problem with classic the service is wonderful the employees are great, and the service manger Dervin Carty is excellent.

Perez

Aug 18, 2012

I've been a customer at Honda for several years. Each time I go, I get great service on my truck as well as great customer servic. Maribel Franco is a wonderful person who makes sure I get the service I need on my truck and gets me out as quick as possible.

Samantha

Aug 17, 2012

I came to this dealership yesterday to look at a used car. Markus was incredibly knowledgeable and made the whole process fun and enjoyable. I ended up getting a great new car for the same amount I was expecting to pay for a used one. Everyone was very helpful, honest and nice. I recommend this dealership and Markus to anyone looking to buy a car.

Anita

Aug 15, 2012

Everytime I visit the Classic Honda Delarship Dave Manieram always provides me with the best service! I don't ever plan in going elsewhere

DeRosa

Aug 15, 2012

I just bought a CRV at Classic Honda. Cesar Blanco explained everything on the new car and answered all my questions. Taha El Amrani helped me with all the paperwork and the loan. I will come back and recommend Classic Honda!

Car Mom

Aug 14, 2012

My experience at Classic Honda this week was super! Pradeep Manieram, "Dave", is always extremely kowledgeable and considerate. He responds to all my phone calls and keeps me updated on the status of the job. I don't write many reviews but I think it is important to recognize excellent service and I ALWAYS get excellent service and always ask for Dave to help. Service is fast and efficient and they do not try to add unnecessary items for repair. I don't like taking the car anywhere else. Love the popcorn too!

Pando

Aug 14, 2012

Dave was very pleasant and welcoming. He took the time to review the service history of my car and advice of what service i need as of this date. I will recommend Dave to anyone who is willing to buy or service their car. Keep up the good work Dave. Pando Basant

motor head

Aug 13, 2012

Josh was the associate who helped me and he was a very nice employee. He even got me two new visors for my car that I didnt know I could get under my warranty. I was very pleased and will be coming back.

September

Aug 12, 2012

Nilisa Figuerora was my sales person,and because of her I left there with the car I wanted. She was patient, resourceful and just a joy to work with. That was the first time while shopping for a car that I've had a such a pleasant experience. Thanks again Nilisa you were great!!!

Honda

Aug 11, 2012

I call and make sure that I ask for Maribel simply because I know I can depend on her every word. She let me know what need to be fix and what can wait on my car up front, she has a likeable personality,she has a concern about how you are doing and your family. She's the BEST!!!

Ann2727

Aug 10, 2012

Just want to say special thanks to Dave Manieram for the wonderful customer service that I have received at Classic Honda. My more than one day visit with my Odessy did not wore him down at all. He shows no signs of fraustration in seeing me and my vehicle for more than 2 days. Dave I must say the manner in which I was treated would let me reccommend everyone to use Classic Honda for all vehicle service. Not to mentioned at the end of servicing my vehicle, Dave reccommended my vehicle to be wash and polished down, WOW! When I picked up my vehicle after work, I thought I touching the handle of a brand new Odessy. I even called my husband on the way home to mentioned how new our Odessy look as Dave have the vehicle washed and polish. What a service. Dave went above and beyond his Customer Service duties. Thanks Dave I am please to reccommend you for employee of the month.

Happy new owner

Aug 10, 2012

I just had the best Customer Service and car buying experience ever. Mark Richards at Classic Honda was our sales person and answered all of our questions and then educated us on the car that we ended up buying. He was extremely knowledgable and patient and never made us feel like he was just trying to make a sale. The finance department was great as well and gave us several options to choose from for payments and we ended up with a great deal. The manager gave us a fair price for our old jeep and in total we left there extremely happy and satisfied that we had come to the right place. I recommend this dealership to all people interested in buy/leasing a car. They will treat you right!

Wait Hater

Aug 10, 2012

Their prices seem fair, service is quick, they normally always hit their projected time estimate unless additional problem discovered, they're thorough in checking to see what has been performed in the past. All of their staff seem qualified but I have found Dave Manieram do be very helpful and usually try to seek him out.

Ann2727

Aug 9, 2012

Although my service took a few days to be completed, I must say that I am very pleased with the service I have received dealing with Dave Manieram. He was very, very mannerable, he showed no signs of fraustration in seeing me and my vehicle on mutiple visit in less than a week. The humble way in which he treated me would let me reccommend everyone to Classic Honda and always look for Dave Minieram name. I cannot find enough words to describe how kindly I was treated by Dave and I must also say thanks to April, for the part that she also took in making my visit quick. If there was employee of the month given by Classic Honda for Customer Service,I would highly reccommend Dave Minieram for this Months employee of the month.

Edward

Aug 9, 2012

Emilio was a pleasure to work with at Classic Honda. I was on my way to buy a Toyota Sienna and stop by the Honda dealership to to chck out the Odysse. Emilio did a great job with his low pressure sales skills and sold me on the Honda Odysse.

Eliza

Aug 9, 2012

I didn't know that buy a car can be so easy. Classic Honda is the best place to purchase a car. The workers are well experience and very helpful. Very professinol group of individual. I would recommend this dealership to anyone. Mr.Rick Mcmillin is professional and helpful,I will look for him for my future purchases. Thanks, Eliabeth

Kenny

Aug 9, 2012

Just wanted to say thanks again to Joshua Swiernik at Classic Honda service department for taking care of me and my 2004 Honda Accord. He's up front and honest and try's to get me the best service deal he can. Every penny count in today economy. Thanks again!!! Ken

golf ballz

Aug 8, 2012

I have been going to Dave for most of my service issues. He has always been curtious, proffesional and knowledgeable. I highly recommend going to him.

ANNMARIE

Aug 7, 2012

Classic Honda is the best place to service your car. The workers are well experience and very helpful. Wait time is limited. Very professinol group of individual. I would recommend this dealership to anyone. I was an hour late for my last service appointment the service advisor still got me in and out in no time.

Honda diehard

Aug 6, 2012

I have been a Honda customer for many years and appreciate the excellent customer service extended to me from all departments, Mo/Sales,Finance and Service. I look forward every three years to get a new lease and always share my experiences with others. I put all my faith and trust in Honda and they have never failed me. Mo has made my purchase an excellent experience every time.

kiya_b

Aug 5, 2012

I really appreciate Classic Honda, the service provided to my vehicle, and especially Dave Manieram. Dave is very accommodating and provides me with clear and honest information regarding my vehicle and the service I needs. This is important to me because I must keep my car in top condition for as long as possible. I'm never hesitant to give Dave a call if I need assistance.

Reliable Cars

Aug 5, 2012

The staff and their service is *****. Their followup with customers, respectful behavior and approach makes feel customer that their business is valued.

caseymoo

Aug 4, 2012

We had our 2004 Honda Accord in for service recently and when we picked up the car had 2 new issues that didn't exist before the service. I called a week later to schedule service and was prepared for an argument around having the dealership pick up the second service visit. Our service advisor, Dave Manieram, handled this quicly with one conversation with the Sales Manager and the dealership covered the charge for the fix. Not having to argue with them after a long week at work was a Huge Help and very appreciated.

sasshay

Aug 4, 2012

Hi, I have gone to Classic Honda twice for service and repair. Dave was exceptional today. As a single parent, it is not always easy to take care of extras such as car repairs but Classic Honda has excellent hours and a very family friendly waiting area. Dave as attentive to my needs and was a wonderful gentleman.

Satisfied Customer

Aug 4, 2012

I recently had some service completed at Classic Honda on West Colonial Drive, in Orlando, FL. My initial request was to have my key remote reprogrammed. This was done, but as part of the dealers thorough service, a couple of other items were identified that required attention. Given the convenient service hours, I was able to get the service required and eliminate another trip. All of this was done while I waited in the comfortable waiting area. Enjoyed a good movie in the process. My service advisor Dave Manieram was on top of his game!! My last comment after his assistance, was "He really knows his products". I would also mention my contact with the entire staff was great. I expect future visits will go as well!

Exectchauffeur

Aug 3, 2012

We just purchased a honda today at classic honda and Our Sales agent Craig T. Kirkland went above and beyond, the. customer service was excellent, He helped Us all the way through since We enter the dealership till We walked out with the car. Thanks Craig so much! . We will definitely recomend this dealership and dont forget to look for Craig, He will not disapoint You...

hector ivan

Aug 3, 2012

bought our new honda civic yesterday and had a great experience from Craig Kirkland. He was very patient with us and went above and beyond. He even got my wife tylenol for her migraine! Very knowledgeable of the products n services offered. We highly recommend you to look for him if you ever drop by. You won't regret it. Eddie, another sales agent was very nice too. He also made our honda visit worthwhile.

Odyssey

Aug 2, 2012

When you go there look for Dave Manieram. He did a great job taking care of our car questions and service. No problems & great customer service!

Baldy

Aug 1, 2012

I have been bringing my Civic to the service department at Classic Honda since I bought it in 04. I was a bit skeptical initially, that until I met Maribel Franko. She never tries to sell me any service I don need and saves me money by pointing out specials and coupons I may have overlooked. She is a top notch service advisor and has earned my loyalty to this Classic Honda service department.

99civic

Jul 30, 2012

Maribel Franco is the reason I will drive pass another Honda dealership to get service on my 1999 Honda civic, she is very knowledge on the repairs I need and will take the time to make sure I m very please with the results. Thank you Classic Honda for Maribel Franco.

MisterMike

Jul 30, 2012

Since 2004 I have been a customer of Classic Honda and for most of that time my service advisor has been Maribel Franco, who is absolutely superb. Maribel focuses totally on your needs until they are met and provides true courtesy and consistent positive attitude throughout the experience. She is quick to solve problems and make sure all work is done well and within the estimated time frame. When special needs arise, as they did on my most recent visit, she is such a resourceful "facilitator" that the problems soon vanish. She always does things with a big smile and a cheerful attitude. She is truly a treasure! I continue to appreciate all that Classic Honda does to keep my car running well (my most recent purchase is a 2007 Honda Civic EX Navi with, now, just over 120,000 miles on it) and to give me a great customer service experience. I enjoy every visit - each one a good investment in the continued service life of my car. I am "kinda fonda Honda" (except for 4 years and 2 cars of another brand, I've been driving Hondas since 1980) - and of your great staff at Classic (especially Maribel!). Sincerely, Michael J. Lay

gcole

Jul 29, 2012

I have been having a great relationship with Classic Honda since the moment I called and they said. " Come on down." Dave is great!! He takes his time and explains the situation with the customer prior and after the "Classic" experience. Always a gentleman. I always have a great experience at Classic.

Mary Lo

Jul 29, 2012

Great service since I bought my car from them in 2003. I love my civic and they help me take special care of it. NO I do not want a new one. I love the one I have. Melissa Correa and Dave Manieram have always been very helpful.

Gillian W.

Jul 27, 2012

I've purchased my 4th Honda from this dealership and refuse to use any other. My first time there was incredible and every subsequent visit was even better. I've recently worked with Dervin Carty and Amir and they've been so kind and so faciliatating. That's why I'd never change dealerships. Thanks to the entire team at Classic Honda to make every visit a special one for me.

Lily B

Jul 27, 2012

I just want to say that Melissa correa is very good at what she does im very happy with my service most definitely will come back to her thanks very much melissa u made my day very satisfied. =)

Robin

Jul 27, 2012

I have just purchased my second vehicle w/Classic Hondo & both times it has been a pleasant experience... I truly feel I am part of a family. I look forward to having my new Honda serviced w/ Maribel Franco. She is extremly professional & friendly at the same time. She has taken care of me for many years & will continue to be my chosen associate in the service dept. I feel lucky to have Maribel taking care of me. Robin Morin

klgarcia

Feb 14, 2012

Absolutely the best service team I have ever dealt with. Very informative and helpful. I cannot say enough. I had both my 2003 Honda Pilot and my 2007 Honda Accord serviced : )

sassygill

Jan 20, 2012

I recently visited Classic Honda to have my Honda Accord serviced. I have nothing but rave reviews for everyone I dealt with. From the time I drove up their drive-way, an attendant greeted me and directed me to my assigned service manager, Dave. Dave was very pleasant to deal with. He explained which service I needed at that time, how much it would cost and my expected wait time. They delivered on each one. It was a great, great experience and I'll recommend this dealer to anyone; afterall, this is my 4th card and I've bought and had serviced at this Honda dealer and I will never go anywhere else. Thanks Classic Honda!

mandymae21

Jan 14, 2012

Well where to begin. The sales experience was good which I consider the hook. The pricing is set so no hassle haggling. Buyer beware on this though because it is likely that you will over pay. (unfortunately I did). I could almost swallow that if the service department wasn't so bad. I figured I'd buy certified, extend the bumper to bumper, and get a maintenance package to boot. Awesome then. I don't pay for tire rotations, oil changes, breakdowns(for things that are covered), and basically have worry free maintenance and coverage. WRONG. Everytime I have an issue it a huge hassle to get the warranty people to cover it. The service advisor has to call, the gotta get details, is it turns out that your issue isn't in the "bumper to bumper" extended coverage you pay the extra 1500 for then they stick you with a $70 (with taxes) diagnostic fee for each thing they try to diagnose. You have 3 things that aren't covered and you're looking at $210 before any work is DONE! Awesome right? Gets better though, I had to come back to the dealer 5 times to replace the same part. 3/4 times the installer actually broke to part and thought no one would notice. 1/5 the part actually failed. They kept trying to blame me or rather my 2 year old except when I finally caught the install in the bay kind of stopped blaming my kid. Got my oil changed on another occasion but wait they didn't, only the tire rotation because the info center was not reset (teck misread service request). You know how in the city they chalk your tire to make sure you don't exceed the parking time. I did this because I suspected that my tires were not being rotated. Well guess what....that time the oil was changed but the tires weren't rotated. Brought to the attention of the service manager...they must have not seen that on the service request. BTW it's $20 for a tire rotation. Mine was covered but who else is this happening too? Appointment or not you better get ready to wait..for a while. It doesn't matter what you are having done. While you wait you have the salesman coming to try and get you to trade the car in. Really, you can't make this stuff up. Bottomline is that the service absolutely without a doubt is outdated, complacent, inept at times depending on the tech and in gross need of Honda America coming down and checking them out for continue Honda Service and dealer authorization. The Honda name is what's suffering the most here in addition to the countless customers getting far less than the best Honda has to offer. It is sad because Honda is a great product. The 1 shining star in there is Maribel F (service adviser) in my many hours servicing the accord/pilot she works through the things as described above and while frustrated, she always tries to find the best solution for the customer. They should replace whoever is running that thing they call a service shop, close it down for a week (clean house and clean it up-it is extremely filthy and run down even for a service shop), and put her in charge of the whole thing. I can't imagine how many customers they've lost due to lousy service and repairs. This is why I no longer service the vehicle there.

madodysseywow

Sep 8, 2011

This dealership have dishonest salesmen and rude service staff. Salesman had high pressure sales technique. We bought a 2007 Honda Odyssey "Certified Pre-Owned" that was the farthest from certified quality. A/C gave us trouble by blowing dust and smelling bad the day after we drove it home. Our passenger side front door will randomly not open even when all doors are unlocked, dealer refuses to fix it and says to use the other 3 doors if it happens again, although it has happened more that twice. Our battery that had a 100 moth warranty died around 18 months and dealer refused to replace it at no cost because "the warranty only applies to the dealer, not the owner."Salesman lied about Carfax. Of course he showed it to us, but since any carfax is difficult to decipher, we mistook the information he gave us. Later, as we look at the carfax in detail, the 'one owner car' was registered as a personal vehicle even before the first purchase was reported. Do not go here, they are lying crooks.

RTG

Feb 3, 2011

I just bought a brand new Honda Accord Crosstour from Classic Honda. There 1 Price concept is genius. No Negotion necessary as I got a GREAT DEAL without the Haggle. I highly recommend Mo Almbaied as he was very professional and courteous. If you are looking for a New car than I would give Mo a call.

hondas2000

Jan 27, 2011

My wife took our 2010 Honda in for service and warranty work to Classic Honda.After we picked up the vehicle and returned home I noticed grease all over the carpet in the front and in the second row seating area.I called Maribel she transfered me to the service manager Dervin.He told me to bring it up and he would take care of it.After getting to Honda I spoke with Dervin and he had someone look at the carpet.As I was in the waiting area I walked back to where the shop is where the cars are worked on.Oh my lord this is by far the worst looking shop I have ever seen in my life,this shop looks like something from the 60's the floors are black with dirt and grease.Dervin came up to me and said he would clean the carpet and told him no thanks I would just like my vehicle back.We paid over $40,000.00 for this vehicle and it was only 6 months old.I am calling American Honda to complain about the condition of this shop.The showroom looks very nice but their shop has got to go.If you have a nice Honda this is NOT the dealer to go to.