Used Cars for Sale at Classic Hyundai in Mentor, OH

jmg51

Nov 1, 2016

Kyle was our salesperson and we have worked with him in the past. Very professional and he was able to do a lot of the paperwork before hand.

lins.hlt7

Nov 1, 2016

Great service. I will always come to classic for my cars! Always leave more than satisfied. I will recommend to anyone looking for a new vehicle.

mfrangos123

Nov 1, 2016

We leased 2 cars this time around, making it our 4th lease from this dealership. Very friendly and helpful staff. Highly recommend this dealership. Matt and Kyle were great to work with. As well as John and Joe in finance. Thank you again!!!

ryan39

Oct 29, 2016

Great experience, the team worked through all our concerns and did it with us the buyer in mind. The hole time we were there they made us feel part of the process not just a number or sale for there wallet.

cpanders72

Oct 28, 2016

I was treated fairly and ha a great experience withClassic. I would definitely recommend Classic to friends and family for future car buying/leasing. They were friendly and listened to my needs and put me in a vehicle that met those needs.

saturn55000

Oct 19, 2016

Excellent in all aspects. Highly recommend this dealership. Looking forward to future services. Thank you we may be back for another car in the next year

dmb2772

Oct 16, 2016

Great experience from start to finish. Would highly recommend to everyone. All personnel were attentive and professional. I didn't feel like I was just another dollar sign walking through the door.

guarinos1918

Oct 14, 2016

Very happy with my previous purchase/lease. First place I returned to! Never thought of another dealer. I will recommend Classic Hyundai and Nick Vaidean to anyone!

jim.soreo

Oct 14, 2016

We have always bought from Classic since they always provide great service. They are always willing to get you into a new car that meets your price range.

mbdavison53

Oct 14, 2016

I had looked on line at the Hyundai Tuscon and received an email from Matt Miller with a price quote. My husband and I contacted Matt and set up an appointment. We met Jamie Oschip at the dealership. She took us on the test drive and we discussed the possibility of driving the Santa Fe also. We purchased the Santa Fe. Everyone we came in contact with were very pleasant and professional. This was truly the easiest car purchase ever!

rol.moskowitz88

Oct 14, 2016

Very easy dealership to work with, told them what I was looking for and had the exact model in stock. They didn't try to pressure me into anything, the business manager was very informative and told me about products to protect my lease.

younglady656

Oct 14, 2016

Salesperson was honest and did not try to sell me a vehicle with accessories I did not want or need. Salesperson explained the difference in models and engine sizes and horsepower. (very helpful)

rind2

Oct 13, 2016

THERE WAS A MISUNDERSTANDING WITH A RECALL ON OUR TRADE-IN THEREFORE OUR TRADE-IN WAS REDUCED IN VALUE FOUND IT COULD BE FIXED WE DO LIKE OUR CAR WE FEEL EVERYONE WE DEALTH WITH WAS VERY SUPER NICE

rbelohlavek

Oct 11, 2016

I have never had such a stress free car buying experience. Everyone there was helpful and friendly. My dealer was knowledgable and trustworthy. He made the entire process painless and enjoyable. He went above and beyond to ensure I was satisfied.

scheidt_charles

Oct 11, 2016

Sales staff were friendly, focused on my needs since I had done some research. They were responsive in locating the vehicle I wanted and did not try to oversell. The "Genesis experience", being so early in the process of spin-off to separate branding/facilities, is not up to the standard of the "Lexus experience" for example, and that is understandable at this stage of the game. However, I understand this is not in the complete control of the dealership and needs some time to develop. The basic are there in terms of the buying experience, but the sharing of physical facilities with the entire Hyundai line lowers the bar.

nancyraglow

Oct 6, 2016

excellent in all aspects, salesman and everything I already said, I love my new car and it was a good experience and am totally satisfied.

mlallo

Oct 4, 2016

Superb all around. Great car and even better facility and staff. I couldn't be happier. I'm definitely recommending Scott and Classic Genesis to any and everybody.

mackenzie.marinelli

Oct 2, 2016

All of the employees at Hyundai were very helpful and very polite. I will definitely be a reoccurring customer. They delivered all of the information that I needed for my new car, and helped me with any questions that I had.

megg2505

Oct 1, 2016

Robert Sidley was amazing! I recommend him to everyone! The greatest salesman I've encountered. So happy to have delt with Hyundai Classic. Will defiantly come back to see him in the future.

nk352610

Oct 1, 2016

The staff was very friendly and helpful. I was able to find the perfect vehicle. I will recommend Hyundai mentor to others. I am very happy with my experience there

jillbeckman1123

Sep 30, 2016

Go out of your way to buy or lease from this dealership! I did, and it was worth the travel. The experience was second to none!!!

Michael Poullas

Sep 30, 2016

We drove up from Columbus this morning to look at a 2013 Honda Accord Sport. The car was clean and an accurate representation from what was on their website. We were greeted immediately upon arrival by Nick Waterbury. Nick was super friendly and courteous. He listened well and in my first minute of meeting him, I knew we were in good hands. Nick worked to get us the price we were looking for with little effort. His manager, Chuck, was just as courteous and helpful. My fiancee had been pre-approved and had an excellent rate. Chuck asked us for the opportunity to beat the rate and did so by over a quarter of a percent. I've purchased lots of cars, and I've never before had such an effortless and pleasurable car buying experience. These two are real professionals and I recommend them to anyone. I will certainly be back for my next vehicle purchase. It's worth the drive. Thank you Nick and Chuck!

luciankgrove

Sep 27, 2016

We came to Hyundai in hopes to find a new car, unsure if we wanted to lease or finance, what features to have in our cars and what we can get to stay in our budget! Our salesman Rob made it very easy and we felt very comfortable and welcomed the entire time, the whole staff at classic did an awesome job! we will definetly be back!

poppygoat56

Sep 26, 2016

Jamie was great lady to work with on the sale of my new car. And would let all my friends so they can go to her too.

joe63

Sep 25, 2016

Good overall experience. I would recomend my friends to buy a Genesis. I have owned BMW 6,and 7 series and Audi A 8's. I think the Genesis is very comprable to these cars.

kaledasil

Sep 22, 2016

Everyone at the dealership was very professional and helpful. We found the best car for our requirements. It wasn't the car we walked in expecting to purchase, but we are more than pleased with our final choice.

fparks

Sep 21, 2016

My experience at your dealership was a very positive one. From the time I walked in the door I never felt pressured. My salesman, Kyle Presock, was very friendly and informative. He listened to what I wanted. Did not try to sell me something else. The vehicle he showed me was exactly what I had in mind. I am very pleased with my car. Kyle set up everything for me. Excellent service.

christa06

Sep 20, 2016

If anyone wants to work with a kind, honest sales rep. Ask for Jamie! She is not your typical sales rep. She took her time with us and explained everything in detail. She even helped detail my new car.

pareese

Sep 20, 2016

My husband & I thought the dealership was very clean and well maintained and the sales people acted in a very professional manner. I was taught to express things in as few words as possible.

samantha.henry0423

Sep 20, 2016

I felt very comfortable purchasing my car and not pressured at all. Kyle was wonderful and met me at the door ready for our appointment!

mlynnlwp4

Sep 17, 2016

Informed. Courteous. Not pushy. Clean. Dog friendly. Would have liked to have received a financial reward from Hyundai for customer loyalty. Shopped at Crestmount 5 years ago and Classic August 2016.

schultz.hali

Sep 17, 2016

I would highly recommend this dealership to all of my family and friends. All of the staff was very professional and answered all of the questions that I had. They went over my car from top to bottom and showed me how to use all of the options that were on my car.

dmiocic39

Sep 16, 2016

One of the best car buying experiences i have had to date! The staff was very profesional and knowldegable in every aspect. Will recommend to all friends and family!

leejames12

Sep 11, 2016

From start to finish my experience with the people at Classic Hyundai was first class. Matt Miller and Jamie Oschip could not have been better to deal with and I got the exact vehicle I wanted at the price I wanted. Thanks guys!

jphoose1995

Sep 10, 2016

Excellent overall service by friendly and helpful people. They went the extra mile to get the specific car my family wanted. The sales person was polite, direct and technically knowledgeable.

kipnbarker

Sep 10, 2016

I would highly recommed Hyundai to anyone looking for a new car. I would also highly recommend Nick Vaidean to anyone who is looking to purchase or lease a car!

nate915

Sep 10, 2016

Everyone was very friendly and helpful. I would not buy from anywhere else. This was truly a great experience. Process didn't take to long. Jaime was very easy and delightful to work with.

ashlicondello

Sep 8, 2016

I have never leased a car and the process was very easy for me. The dealer explained everything and answered all of my questions making me feel very comfortable and confident in my leasing decision.

wghs97

Sep 8, 2016

Overall positive experience. Made it easy to compare vehicles, options and pricing. Pleasant environment with concern for customer needs and wants. I would highly recommend this dealership group to those looking for a new and used vehicle.

abettasso

Sep 7, 2016

I went in to get a vehicle for my daughters first car. The dealership made this easy and fast. I was very happy with the service I received. The atmosphere made me and my daughter feel like the priority not just another sale. Would be happy to buy another vehicle here in the future.

arbel56

Sep 7, 2016

Kyle was very helpful and informative with the leasing process.Joe did the high pressure sales extras pitch as I am sure he is instructed to do.He was not happy with my no answers.

ctin414887

Aug 24, 2016

The whole experience was great. Love the car and very happy with all the features that are on the 2017. Working with Rob Sidley made it an easy decision. No high pressure. Very knowledgeable and he worked with the Hyundai team to make it a great deal for me. Very happy that I chose to look at the 2017 Santa Fe. It is just perfect for me! Thank you.

robjclark2425

Aug 23, 2016

We dealt with Kyle Presock from the moment we arrived at Classic Hyundai of Mentor. He was not pushy and in our face about selling a car. My wife and me felt that he asked the right questions to match us with a vehicle of our needs. He did so great that I wanted to buy the vehicle right after I test drove it, however, it was our first stop and my wife wanted to shop the market. The next day we went to a rival dealer that almost sold us until they put a pushy sales manager in our face. While I was dealing with the Sales Manager, my wife slipped away to call Kyle. He immediately gave us a better offer than the dealership we were at. My wife came back and gave me a story about wanting to think things over. On our way out she explained that Mr. Presock provided an offer we could not refuse. He was given our information so that we could start the process. Mr. Presock and the rest of their staff gave us the feeling that they knew our need and was going to supply us with a car that was affordable. He did a wonderful job and I am greatly indebted to him for his personal care. I think he sold a cr the way it should be done. His method is text book. I am not writing this to give him a gold star. I'm writing this because he earned a gold star. He gave us 5 star treatment that definitely left a positive impression on my wife and me. We will buy again from Classic Hyundai of Mentor for the class and care that they used to get us an awesome car.

bevinkirtland06

Aug 22, 2016

I had a great experience and would definitely recommend! Everyone I dealt with was very friendly, professional and knowledgeable. James Hull and Scott Yee were very helpful. As well, as the man who did my financing. I love my new car!

dee.spinello

Aug 20, 2016

All Staff personable & very friendly explained everything to me. Pete Found me the car I really wanted. Finance Dept. speed-ed up process due to a commitment I had to be at that they were not aware of.

johnson_gj

Aug 20, 2016

I always buy or lease my cars here. I always return here for every service need. The service department is excellent. I do recommend this dealer to others.

cristiannv

Aug 16, 2016

Beautiful experience and smooth process in purchasing a vehicle. I will recommend Classic Hyundai to all my friends and family. Thank to all the staff!

gescollmo

Aug 16, 2016

my leaseing experience at classic Hyundai wae positive in all ways. the employees were friendly and extremely helpful. I would definatelu go back to classic hyundai.

aldobello

Aug 12, 2016

My salesperson, Jamie Oschip was terrific. She went above and beyond to meet and exceed my expectations and was not a pushy salesperson. She listened to what was important to me and work with the staff to find me the right car. She showed me how to use many of the features inside the vehicle and ensured that all my questions were answered during the process. I would like for her and her superiors to know that she is the reason why I decided not to continue to other dealerships and decided on making a purchase that day. I usually get pushy salespeople to talk me into a purchase. She instead cared about what I was looking for and found a SUV that met all of my needs

hc_whitecat

Aug 12, 2016

My wife and I had a great experience choosing a new car from Hyundai. Had a great salesperson. He was extremely helpful and knowledgeable. Answered all questions thrown at him. Would definitely recommend Hyundai to anyone looking for a new car. Before our purchase we looked and drove several other cars. Quite surprised that Hyundai beat them all in style, quality, and price. Have had several compliments on the car.

melissasheltonbarnes

Aug 12, 2016

When you feel like you can trust the sales team you are working with, you feel more confident about your purchase decision. That's what you will get with Matt and James. Very welcoming and knowledgeable sales team.

dtooley87

Aug 11, 2016

I would like to take a moment to let you know what a phenomenal job the sales & financing team at Classic Hyundai did. They took the time to find out what I was looking for, what I needed, what I wanted and did not want and most of all what my price point was. They did not try to bicker with me or raise my price, or even suggest that I might want to consider something a little bit more expensive. They understood where I financially needed to be and accepted that without question; this small detail was HUGE when it came to making my final decision to purchase a new vehicle. I was introduced to the General Manager along with a Sales Representative and a Finance Officer. I was treated with the greatest amount of respect and they took the time to find out what was best for me. I look forward to working with Classic Hyundai in the future and expect nothing less than what I have already experienced from their team. I would highly recommend them to family and friends. I feel they went above and beyond to meet my needs and work with me and my personal situation.

melanie_katona

Aug 11, 2016

My salesman, James Hull, was very professional and courteous. He went out of his way to make sure I had everything I needed. He followed up with me after my purchase and has been very responsive when I've sent emails with questions. James is an asset to the Classic organization.

spenbrutai2

Aug 11, 2016

It was a excellent transaction and I was happy with everyone at the dealership and my salesman Nick V. was very helpful and profession,always a gentleman.

ellope91

Aug 9, 2016

Kyle Presock is amazing. He wasn't pushy at all and made sure that he found something in my budget. Everyone there was great and provided a very welcoming environment

erikac97

Aug 5, 2016

My experience at this dealership was very good. I enjoyed every one that I worked with and they all treated me with respect and in a professional manner.

se.mackura

Aug 4, 2016

This is the second vehicle that I've purchased from this dealership and once again I was impressed with the level of professionalism at the dealership. Jamie did an excellent job providing me with the details of the purchasing process and answering any questions that I had. I will continue to highly recommend Classic Hyundai.

cargo1

Aug 2, 2016

The experience at Classic Hyundai was as efficient and pleasant as one could possibly expect buying a new vehicle. The staff was very eager to answer any and all questions. Any follow up questions that we could have, were addressed before we asked, very professional approach. All the employees were very friendly and helpful.

fcoop0

Jul 28, 2016

Worked with internet Mat, he was very nice and showed us several cost saving programs. Introduced us to sales staff. The Salesman showed us the cars, listened to what we were looking for, made a suggestion, we drove the car and it was just what we were looking for. Great day for us, hope it was good for Hyundai.

heather.a.carlone

Jul 28, 2016

I was so happy a friend referred me to Classic Hyundai in Mentor as I otherwise would not have driven that far from my home. I had visited several dealerships (other makes and one previous Hyundai dealer) and had a range of experiences from terrible to just okay. It was a very welcome change when I entered Classic Hyundai. Everyone we worked with there was super professional, not pushy at all, straight forward and extremely knowledgeable on the vehicles and options. Pricing was no-hassle and straight forward and the experience was amazingly positive. We worked with Matt who went above and beyond to ensure all of our needs were met and then worked with Nick when we picked up the car, who was very thorough in making sure we understood all of the features of the car and making sure we were completely satisfied with the car. The dealership, Matt and Nick ... .and Joe in the finance department, all went above and beyond to make us feel at ease and make the experience a terrific one. I wouldn't want to buy a Hyundai from anywhere else and as a first time Hyundai owner, I just may stick with this brand because I am super impressed with all of the features, the high-tech at a much more reasonable price than any other car manufacturer. Well done Classic Hyudai!!! We love our Santa Fe, Limited Ultimate AWD!!

judgemike

Jul 28, 2016

Nick and Scott were very pleasant and professional. I would recommend them to anyone interested in a Hyundai vehicle. There was no "pushiness" and they understood my needs.

shroom342

Jul 23, 2016

LOVE my Tucson! Can't wait to drive in the winter. I needed an AWD car/SUV to feel safe on the freeway in the winter. Looked around a lot and really liked this one. I don't need all the fancy gadgets and such and Jamie got me only what I wanted.

melissa14zundel6078

Jul 19, 2016

Their are no words for the exceptional customer service I get from Classic Hyundai of Mentor each and every time I am there. They are always friendly, professional and have always gone above and beyond for me always. I won't buy a car anywhere else. Nick my car salesman I have done a couple of deals with now is also amazing. Never any negotiating back and forth ever. I give him the numbers to work with and has always done the deal for less than the numbers I gave him. I couldn't ask for a better salesman, Dealership, and service center and car company! Can't wait to do another deal when my lease is up.

sandyberg480

Jul 9, 2016

Return customer, smooth experience, will be back to lease for another member of our household. Sales manager worked with us to get the payment we were looking for.

tgrasgreen

Jul 9, 2016

Professional staff, good experience. I have had 4 Hyundai s and have been so happy with each car and each dealership from sales staff to the service department to who answers the first phone call. I would definitely recommend car and Classic Hyundai to others without any reservation

pvmarinebulldog

Jul 8, 2016

This recent lease is the 5th Hyundai car that my family have owned or leased. We've enjoyed the Accent, Elantra and now the Sonata. Thank you.

dasgupta6616

Jul 6, 2016

I am happy with the Hyundai Elantra. I have already a Hyundai Sonata from the same salesperson. I have a very good customer relationship with the salesperson and I will certainly go back to him in a year. I will highly recommend him to other prospective customers.

jprocha

Jul 5, 2016

great car i love it are third purchase from you you have a customer for life very friendly dealership great service thank you so much carole

jharm21

Jul 1, 2016

I will never bring my business to them again, it is sad because my mother and her husband have bought 6 cars from them so far. There was horrible communication between sales and fiance, I was lied to and cheated and will never go back.

doug12

Jun 29, 2016

Classic Hyundai is clearly a leader in the industry and stands above other dealer in their professionalism and dedication. I highly recommend this store if you are thinking about a Hyundai.

grammyandpopt

Jun 17, 2016

A really pleasant experience. Got what we wanted at the price we wanted to Pay. Sales people were really goods do no undo pressure. Great job Classic,

laurawgreene

Jun 17, 2016

The salesman was amiable and very helpful. I am very busy but he persevered through my limited time. I believe my husband may buy from Classic next time.

lynda340982

Jun 17, 2016

I am a returning customer. I really like this dealership and the salesman. They treat me with the utmost respect from the second I walk in the door.

jmitt001

Jun 16, 2016

I am so pleased I went with this dealership. This was the 2nd Hyundai dealership I stopped at after having a lackluster experience at the first with someone who did not know much about what the vehicle really had to offer. When I went to this dealership I didn't have much higher hopes, but was blown away! Nick was extremely helpful from the start and was available by text and email to answer any and all questions I had in a very reasonable time frame. He did not pressure me on my first visit to buy anything. When I went back the 2nd time I came with my dad and he was very welcoming to both, answered all our questions, and even gave us some extra suggestions to help suit my needs and give me different ideas about what the car could offer. He did NOT try to upsell me, he actually showed me a package that was a couple hundred less than the 1 I was looking at so I could get a special feature I wanted. He promised me from the beginning that he was on my side and he was going to get me a great deal. When it came time to sit down and make that deal he was 100% true to his word. He asked where I wanted to be at as far as price and he made that deal happen (and I can be a pretty hard sell). I have never had an experience where someone was so reasonable and we weren't haggling back and forth about price for an hour. This all in all probably took 15 minutes. It was so stress free, and I got exactly what I wanted. I met a lot of the other staff while I was there and everyone was equally amazing. I highly recommend this dealership and would definitely go back to make another purchase in the future!

judith.naylor

Jun 12, 2016

Kyle and John were very professional. I really just went to look at cars to get over the sticker shock. My 2006 Sonata has almost 113,000 miles on it, so I knew that I'd be getting a new car soon. As I said, I took my car in for an oil change, and came out with a car change. Kyle did leave me an e-mail that he had my floor mats under his desk. I wasn't sure what he meant because I had cloth floor mats in my car. (I put my old rubber mats over them.) When I went in, knowing he was on vacation at that time, the other employees looked for floor mats. They weren't there. One of the salesmen looked up my invoice, and it only said I'd be getting the cloth mats. He left a message for Kyle, as he returns from vacation. So, maybe next week he can clarify what he meant. (All sales employees are friendly, helpful and professional.) I've worked with the service department since I bought my 2006 Sonata. They are all very professional and friendly, as well. I wouldn't take my car anywhere else. I just wish I'd waited one more week to buy my new Sonata.

spinbob

Jun 12, 2016

I was impressed with the friendliness, knowledge, and service I experienced when purchasing my 2017 Santa Fe. Rob Sidley explained all the technology available in the car several times in detail.

dwroblewski1

Jun 10, 2016

The staff at Hundai could answer questions and more importantly got the right answer when they did not know instead of makeing up information like so many other sales people do. The car seems ok now, but the best judge of the company is how it performs many tens of thousands of miles from know.

jctalbott35

Jun 10, 2016

I'm very disappointed that the sales woman did not return my call yesterday as stated previously in this survey.I hope you can help me take advantage of the free all weather floor mats for my 2017 Elantra.

andrewfullenkamp

Jun 8, 2016

Scott Lee gave amazing service and acted very professional. I will definitely return to this dealership in the future for my next car buying purchase.

mkmagri

Jun 8, 2016

Leased a 2016 Hyundai Tucson about 2 weeks ago. Gas mileage is better than expected. The vehicle drives well, is fun to drive and I love the panoramic roof.

john.g.basch

Jun 4, 2016

I was pleasantly surprised by how well this dealership treated me and I would go back to purchase another vehicle there. Although the distance to the dealership is far, I will take my car there for service.

consz726

Jun 3, 2016

Salesmen and staff very accommodating.They guided me in the correct direction from checking out vehicles to the actual financing. I thank them for their knowledge and wisdom.

cszymanski21

Jun 3, 2016

Great customer service and happy with my choice to choose Hyundai classic in mentor! I felt they met my needs right from the start and will continue to do so for the life of my car.

hilljosh94

Jun 1, 2016

This dealer ship made everything happend for me, got me a great deal on my first new car, I couldn't be more pleased, I would recommend Classic Hyundai to my family and friends.

chrisrobert

May 27, 2016

My experience was positive in all aspects. Salesman Kyle was friendly and professional and answered all of my questions. Nate in Finance also did an excellent job with the financing.

macierno4

May 27, 2016

Everyone at the dealership was great from the sales women to the people in the service department , told them what I wanted and that is what I received , there was no pressure , great experience .

shelliebyrne

May 16, 2016

4th Hyundai, 4th excellent experience. Everyone involved in the sale stayed focused recognizing that I really knew what I wanted. There was no sales pressure. Classic works well with you to get you exactly what you want. Thank you

nickythenail

May 12, 2016

When it came time to turn in my first lease, the dealership and the staff were excellent in being courteous, efficient and helpful in getting a new lease started and getting me going. I had my 8 year old daughter with me and they were more than helpful entertaining her while we were getting things done. Couldn't be happier!

hdgrinstead

May 10, 2016

This is the second lease with Hundai,, and we really like them. I wanted an SUV this time and I really like the Tucson. It.s a great car. I feel very safe driving it

darrel_wilcox

May 7, 2016

I enjoyed my experience dealing with Classic Hyundai. The dealership was very clean and presentable. The staff was very knowledgeable and very good to work with.

mrogers5

May 7, 2016

Very helpful, quick correspondence responses, friendly, non-judgmental about my situation, love the car, the dealership and the staff. Everyone was very helpful and kind. The purchase and trade in process was quick, easy, and fair. The time spent teaching me about the vehicles features was very much appreciated and valuable.

beccaelle

May 5, 2016

I am happy to keep moving forward with Hyundai Classic Mentor and know Matt Miller is professional and inclusive of sales staff in my deals. Nick is professional and supportive in my situation and finance was negotiable and discreet when up selling add on's. I always leave with new hope.

trefz6jt

May 4, 2016

Good dealer and vehicle was very helpful with any questions I had. I like the vehicle and any of my questions were met with ease and speed

astar2

May 3, 2016

Great experience. Very happy with my recent purchase. Staff was very polite and professional. They presented options without being pushy. Would highly recommend this dealership.

wserrani

Apr 30, 2016

I just wanted to say how grateful I am to Classic Hyundai for everything they did to help get me financed for my 2016 Hyundai Elantra. Special thanks to Jamie who made everything stress-free and answering all of my questions... and to everyone else who played a part! Service was also quick to fix a small rust spot on my vehicle that I noticed after having it for a few days. I definitely will be recommending Classic Hyundai to all of my family and friends! :)

leonard9136

Apr 29, 2016

This is the third Hyundai Sonata that I have leased from Classic. I have not had a single problem with any of them. Also, the each salesman and sales manager were kind and courteous throughout the process

pschuman44

Apr 26, 2016

My salesman. Mike Lentine was excellent in all respects. Please see the following statement on my veloster. He was very knowledgeable relaxed to be around and we laughed a lot. It was a great meeting. And a getting to know you. The rest of the staff in the showroom that day were great also.

crauch

Apr 19, 2016

GENESIS IS A GREAT CAR , HAD A PERFECT EXPERIENCE AT THE DEALERSHIP, HAPPY WITH THE PURCHASE WILL TELL EVERYONE LOVE THE OPTIONS AND FEATURES AND HAPPY WITH THE DEAL THAT I GOT

zinegirloh

Apr 19, 2016

Everything was fine with my experience. This was my second Hyundai Santa Fe. I love this vehicle, they keep making it better with all the new features.

brandon.brown0126

Apr 13, 2016

Hyundai in mentor is a great and friendly dealership, they will work out a deal with you if they know you are serious about buying/leading a vehicle

henry_barker

Apr 13, 2016

Ive purchased Chevy's, Fords and even a used Pontiac from the Classic group and nothing compared to the service I received from the Nick at Classic Hyundai. Thank you very much.

kakidz

Apr 13, 2016

We visited other dealership for other car makes, and we attended the auto show. The service that we received at Classic was far above anything we experienced anywhere else.

lkmfg

Apr 13, 2016

Was very pleased with the lease deal I received on a 2016 Genesis. Staff was great, store was clean and the price was right. Salesman was not pushy and well informed on the use of the vehicle and its features.

bartoszsoltys

Apr 12, 2016

Classic Hyundai provided the best and most hassle free buying experience I have ever had purchasing a vehicle. I was never denied a request and was treated with respect and professionalism by my salesperson, Mike Lentine. An honest guy who is willing to put in the effort to get you in the right car. I enjoyed my experience here and will definetely recommend this dealership as well as this brand. Very satisfied with my purchase.

gina.toth

Apr 12, 2016

The purchasing process was prompt and appropriate. It is a Very nice suv, looking forward to the next 3 years of driving it. previously had the elantra.

jcola77

Apr 12, 2016

Everything was great except for going over the way some equipment ran .Also had trouble hooking up Sirius XM radio from company. Classic Hyundai overall did a great job for me.

mkochevar

Apr 12, 2016

Mentor Hyundai was the second dealership I visited to buy a car. The other dealership was not as informative, did not listen to what I was saying and only tried to sell me a more expensive car. Kyle was a very nice genteman who heard what I said and didn't try and oversell me. I truly appreciate having someone who is listening and not just trying to sell.

rbruskevith

Apr 12, 2016

The sales person was wonderful to work with he was able to get me any information I needed. He made the sales process very easy.

spd0

Apr 12, 2016

Used them twice. Easiest car transactions I have ever had. I higly recommend Classic Hyundai. My salesman, Kyle Presock, went above and beyond to make sure that I got exactly what I needed.

tmacko14

Apr 12, 2016

Everyone at Classic Hyundai - Mentor was great. Being my first experience with leasing a new vehicle they were very understanding and patient as I developed an understanding of the process. I could not have asked for a better experience.

klz0

Apr 7, 2016

This is my family's third vehicle purchased from Classic Hyundai. The staff was professional and worked very hard to find the vehicle we were looking for.My wife will only drive a vehicle with a manual transmission and those are sometimes difficult to find in the precise color, package that you are looking for. Classic went out of their way to find the exact car we were looking for and went out of state to get it for us. I don't think they could have done more. I highly recommend any of the Classic dealerships.

lofton28karen

Apr 6, 2016

"My experience was great. The staff was very professional, great customer service and the willingness to answer questions that I have. What I really like about them is that they were not overbearing and like pushing into buying a car. I felt very comfortable, they told me deals that they had for the month and explain everything tome. This is my second vehicle from Hyundai Classic. It is all in the name alone ""Classic"". It does not get better than that."

egibbsii

Apr 5, 2016

The car purchase experience was excellent. John Kerwin provided exceptional customer service, very professional, knowledable, and exceeded my expectations. This was my second Purchase from this dealership within 3 years due to a recent accident that totaled my car. I would definitely recommend this dealership and would purchase again from them. They are second to none.

ltrost0610

Apr 3, 2016

Everyone was very friendly at this dealership and handled the processing of leasing a new vehicle and trading in our other leased vehicle with ease. It did not take us very long at all and we drove away with a new leased vehicle that we really like. We would have no problem coming back here to lease another vehicle.

mskaricich

Apr 2, 2016

I had Excellent service, didn't take long at all and loved my salesman Joe. He is the best. I've bought 2 cars from him & i will return.

lovelav

Mar 31, 2016

It was pleasant. Good salesmanship. I have been using this dealership for 3 years now. Never had a problem for the most part new the staff. Its always provided a good experience for me.pmost lig

ndurdella0506

Mar 31, 2016

Mike was wonderful, very helpful. I will return to him for all of my vehicle needs. I will also send my family and friends to him!

polzjr

Mar 31, 2016

Our salesperson was very polite and helpful.It was a real pleasure to work withhim and the finance manI willdefinitelybuy from Classic again in the futureh.

jimgerard6

Mar 30, 2016

I highly recommend Classic Hyundai for purchase/lease of a new vehicle . I have always been treated with respect and friendship at all of Classic's dealerships.

rotec44515

Mar 24, 2016

Salesman and Finance Manager gave us the attention we deserved and was kind, courteous, and professional. If and when i need a new vehicle, this is the place I want to go.

maronde

Mar 21, 2016

Purchased two vehicles on the same day. Nick was very good in making appropriate offers and trying to get us what we needed at a fair price.

wwalker0

Mar 18, 2016

I would give everything an excellent except for having to wait for my $10,500 trade in check (I did apply 4k to the down payment).

amberlynne

Mar 17, 2016

From the second I walked into Hyundai my experience was great and the people that work there are incredible! I would Highly recommend them to anyone looking for a new car! They made a stressful car buying day an enjoyable one!

irishteach317

Mar 14, 2016

Love it. Not used to it yet. Matt did an awesome job once again. Even volunteered to come to the house to set garage door opener.

chasbrooksjr

Mar 11, 2016

I enjoyed my experience of buying a new Hyundai. The salesman was very knowledgeable and very helpful. He made it easy and an enjoyable experience. Thanks to all..

johnvokac

Mar 11, 2016

Excellent experience! Would recommend to anyone looking at purchasing a new Hyundai or any car for the matter of that fact. The Classic Auto Group

jhoroszko

Mar 10, 2016

Staff provided a great service experience, everything went well as expected, test drive went well, car was filled up and washed at delivery, seller should receive a 5 out of 5 for helping to provide an excellent service

AISAACS0

Feb 5, 2016

The review title says it all. From the moment we walked in to the moment we drove the car off the lot, we had a 5-star experience.

ALITTLEVEGAS

Jan 16, 2016

Robert Sidley was nice to work with. Knowledgeable, not over bearing, informative. He showed many different features and advantage of them and maybe over need for our needs.

D.VENERI

Jan 7, 2016

Joe R. Brought us a great deal. Everything was low key and without pressure. I would definitely go back to classic Hyundai. I love my new car!'

LMASTRUCCI2

Dec 30, 2015

I have been pleased with the sales department whenever I have purchased or leased a new Hyundai from Classic Hyundai. Whenever have dealt with the service department they have been fair and upfront with any service work that needed to be addressed.

KREYNOL113

Dec 29, 2015

I had a 1990 Hyundai Excel, which was a total nightmare. I swore I would never drive another one. And, my husband the car guy, explained all the improvements Hyundai has made and was communicating with Matt about them. So we decided to go check them out. And ended up leasing a Sonata. I am very happy we gave Hyundai a second chance!

OZ7272

Dec 29, 2015

Professional , personable,honest sincere...those are only a few words that describe our experience at Mentor Classic Hyundai . Joe Rusyniak and Mike (I can't remember his last name) are excellent salesmen!!!!!

TNRLEIGH

Dec 29, 2015

We are so happy we selected a Hyundai as our new vehicle. Matt Miller is an excellent salesperson. He provided all needed information to help us select our new vehicle.

JASON.ALEXEE

Dec 28, 2015

Our sales associate was awesome! He took the time to explain and work toward fulfilling our needs/wants with great patience and diligence. This is the second purchase made with Classic Hyundai where I felt the push to additional warranty/insurance was a bit forceful, by Finance person; as if youre not allowed to say no. Otherwise, a terrific experience! We'll be back.

MARNAMCCANN

Dec 26, 2015

I had a great experience at the dealership. Joe and Mike helped me out with the situation that i was in and i greatly appreciate it. I will definately come back and recommend the dealership to others.

PATMELISSA1990

Dec 17, 2015

I ha never owned a Hyundai before. My friend had purchased a Hyundai, and when I rode in her car, I knew I was going to take a trip to Hyundai. Mike Lentine was the salesman that greeted me when I walked in. He showed so much patience & kindness with me. I can honestly say I have never owned a car that I have liked as much as my new Sonata!!!

TLC0

Dec 17, 2015

Great Sales Team and great cars. The crew honestly cared about the vehicle they sold and making sure it was the right car for your needs. Not much else that needs to be said.

CLABANT

Dec 15, 2015

People were very friendly and thorough with the purchasing process. This dealership had the best priced vehicle for my needs. Thanks for the awesome experience.

ED44139

Dec 9, 2015

I was very comfortable with Jamie during the initial visit to the dealership and in further email/phone conversations while we negotiated the terms of the deal. I actually had a slightly better deal at another dealership but wanted to give the business to someone I respected.

SNICKERS1211

Dec 9, 2015

Nice and friendly, Kyle was very informative on the vehicle, and I love my new Hyundai, the finance guy was very informative as well about everything we went over.

ALCAROL

Dec 2, 2015

This is the second vehicle I have purchased from Matt Miller and I look forward to dealing with him in the future. This was an enjoyable experience as was the previous one.

CINDRIC731

Dec 1, 2015

The sales and finance team are excellent. Thank you for another successful purchase experience. I can only hope the service team is just as good to work with.

MAJD84

Dec 1, 2015

The staff at Classic Hyundai are great to work with. They go out of their way to keep me as a customer. Great job everyone.

HEATHERWALKDEN

Nov 28, 2015

Mike and Joe were great! I love my car!! I highly recommend going to them if you want an excellent car shopping experience! They definitely went above and beyond.

MEGAN.ROSE.CUTHBERT

Nov 27, 2015

Employees were very helpful- great experience. I needed to get out of my lease early due to some circumstances and I was very pleased with how I was helped during my experience.

RJSLUGA

Nov 20, 2015

I just had surgery and the saleperson drove to my house with the contract for me to sign, becuase i could no drive for another 5 days. unbelievable service!!!!

DAVE672004

Nov 19, 2015

This is my 4th purchase at Classic Hyundai.The Equus is performing as expected.It is unfortunate that my present location iOS distant from this dealership.

KEITHECKO

Nov 18, 2015

A+ - Both of my dealings with this dealership have been great. The entire staff ha e been wonderful to deal with. It's been a pleasure dealing with Mentor Classic Hyundai.

harpoon

Nov 16, 2015

I am always afraid of visiting two places, the dealership / mechanic and the dentist cuz you never know what either of them will find wrong with you or your vehicle. I started going to Classic Hyundai even though its a little farther after the RC Hyundai dealership at Villaview rd as they wanted to charge me $50 for updating the firmware / software to adjust the steering response even though i was a regular. Classic did it for free and won me over as a customer and i have been going to them ever since. Today while driving on the freeway I suddenly noticed a metal scraping noise coming from the front of the car whenever it went over a bump or gradient. Took it to Classic and they were able to diagnose the problem in 20 minutes without an appointment. The service technician showed me a piece of small hand saw sticking out from underneath the car (don't ask me how it got there, I'm just glad it did not mess up the tires. Amazing what people will throw on the road). They pulled it out, washed the car, informed me that on the next service visit i should look at my brakes as they will need replacing in the next few months. There was no hard sell and I was out in about 40 minutes without having an appointment.

DaveF

Nov 12, 2015

Entire experience was very painless and smooth from the moment we entered the dealership to the signing of the papers. Would recommend anybody looking for a Hyundai to pay them a visit.

CHALKDUSTER

Nov 4, 2015

My experience with the Hyundai brand, and with the Classic staff has been quite satisfactory.I would add, that the above is reason for the purchase of the new Hyundai from Classic.

SSTEADMAN

Nov 3, 2015

Everyone dreads the SALES of buying a new car. This was NOT the case. We were very comfortable, offered an even better price with rebates than expected AND received a VERY thorough demonstration of all the bells and whistles of our new car.

STACEYBELASIC

Nov 2, 2015

Had a great experience. Kyle was very helpful and not pushy at all. He quickly and efficiently got all the final paperwork together so I was not in the dealership all night--I greatly appreciated that!

RACHEL.LEGERSKI

Oct 14, 2015

One of the best experiences I've had when purchasing a car. I would definitely recommend this dealership and my sales representative, Joe Rusyniak. Very professional and pleasant.

OBRIENC

Oct 9, 2015

Excellent experience at Classic Hyundai from start to finish! I highly recommend Mike Lentine and Classic Hyundai fir anybody in the market for a new Hyundai

ZITOC77

Oct 2, 2015

It was a wonderful experience! Made purchasing a vehicle a pleasure. Will recommend Classic to anyone that asks. Big difference with the other dealerships I visited.

NALAURIENZO

Sep 28, 2015

The best experience I ever had in leasing or purchasing a new vehicle! From the first encounter with Sales Person Rob Sidley and Sales Mgr. Scott Yee, to the Finance Mgr.John Rancourt, and the Asst. Manager, Mike. Professional all the way, and they made the entire experience fun and most satisfying. this from a customer who has been with Toyota or Lexus from the 1982. This has so much to do with the relation built thru they buying experience, and the pricing, benefits and features of the Azera. Everyone should experience car buying to be this pleasurable.

W.ROYER

Sep 25, 2015

I was very pleased with the entire experience, from the time Joe greeted us at the door, until the time my mother drove away in her new car. She is soooooo happy!!!

JACKGREMINGER

Sep 23, 2015

Love it beautiful car runs well and gets great gas mileage recommending it to all my friends dealer was awesome wouldn't hesitate buying another car from them

NJSHARP

Sep 17, 2015

This is my second Hyundai lease. The first was the best car experience that I had over many years at the Classic stores. This last was average, and the follow up lacking. Unlike in the past, not sure I got the best deal, may have, but feeling is unsure. Because of CLassic delay or failure to pay off prior lease with Hyundai Finance, I got deliquent letter from Hyundai Collection which pissed me off. After three weeks, the old lease, part of the deal, should have been paid and closed out. I am somewhat of frequent car wash visitor so I have gotten to know the store, it is NOT the same as when I made my first lease three years ago. Good but not exceptional and nothing to distinguish itself.

CCAVIGLIA711

Sep 13, 2015

Professional and knowledgable sales staff . No pressure and thorough when delivering the car to explaining it. So I left knowing to use all of the features it offers. This experience is a good indication of knowing I have a staff that will be accommodating when I return for regular maintenance. I purchased a Sonata. Great new body style. Smooth ride, sleek interior ( I got the sport model) very well priced, and includes all the features I needed under one price . Great gas mileage too using regular fuel. Definitely worth a test drive if you are looking for a new car. Take it from a former Mercedes owner. I like nice cars and the Sonata fits the bill!

MICHELLE.RAY11

Sep 13, 2015

Quick, painless, got exactly what I wanted. I am appreciative of all of the help received during my purchase. Thank you for all of your help!

DELLIOTT8379

Sep 9, 2015

Kyle was very knowledgeable and very helpful with the vehicle. We learned more about this car and my husband's Sonata that we didn't know before. I would work with Kyle anytime.

FCORREA2001

Sep 9, 2015

I love this car and dealership..I would definitely recommend this dealership. Friendly staff and amazing dealer , jennifer Wilson ....if you need a reliable helpful dealer, try them

JOHNNYALBANESE

Sep 9, 2015

my wife and i would recommend classic hyundai to others the service is great we are very pleased with are cars that we have got through them in the last 3 years.

orange5814

Sep 9, 2015

Classic Hyundai was terrific. No pressure. Fair pricing. Great sales staff. Michael Lentine was wonderful. Everything was handled very well. I drove well out of my way to work with this dealership because they are so good.

PERAL7065

Sep 2, 2015

excellent dealer and staff,out of all hyundai dealers classic hyundai prices,service and knowledge beat all the rest. I would definitely reccommend classic hyundai to all my friends.

PIKSBD

Sep 1, 2015

Overall, Anthony worked really well with me and was always available when i needed him or he wanted to ask me a few things. I would recommend him and Classic to anyone looking for a car

POPPIEDOG

Aug 27, 2015

It was pleasant experience and I acquired the car I wanted. Joe R. Is a knowledgeable, courteous, and accommodating young man. I would recommend him highly.

STEFFANW15

Aug 25, 2015

Everyone at Classic Hyundai was great to work with and extremely friendly. Glad that this is where i chose to buy my new car. Rob, my salesperson was easy to work with and did a great job. My apologies but I forget the name of the guy who did the financing but he was great as well even though he had just recently been promoted to that position.

XR7MIKE

Aug 22, 2015

I provided a very positive review on Yelp. Thank you for your efforts to make it a positive experience. I will seriously consider Classic for my net vehicle purchase.

ERICANAPIER

Aug 21, 2015

The Hyundai dealership in mentor was excellent! Everyone was extremely helpful especially Nick Vaidean! Will definitely recommend the dealership to friends and family!! The whole process was nice and quick.

GYANOSCSIK

Aug 21, 2015

Great deal, wonderful experience. I have been dealing with Classic Hyundia for Quite sometime for service and new car purchases. I have always been satisfied.

CMMILLER1151

Aug 11, 2015

Everyone from salesmen to manager, financial and service were extremely friendly and helpful in acquiring a new vehicle. We had been searching for several months and had gone to different dealers and came back to Hyundai. Nick Vaidean handled our new car and we found him to be a great asset in the purchase.

JOEYANDLIZ

Aug 11, 2015

Everyone was very patient, accommodating and understanding. They made the experience pleasant and painless. This is the way car buying/leasing should be. I would definitely recommend this dealership.

SUSANA727

Aug 5, 2015

Mike Lentine and Scott Yee as well as the rest of the team showed exemplary customer service for every visit. They even decorated the car for my Birthday pick up. Thanks guys, I love my new Veloster!!

MJTASSIJR

Aug 4, 2015

Great experience...friendly employees...beautiful and bright dealership. Very satisfied. Checked out the Bedford AutoMile at the Grand Opening of the Hyundai Dealership. They had absolutely nothing, no one waited on us and no brochures were available. Very disappointing. Classic was wonderful and I'm glad that my mom pointed us in the right direction. My girlfriend's mom, Pat Olexa, highly recommends Classic.

PENGUIN56GAL

Aug 4, 2015

Not only do I love my new Sonata, I've received rave reviews from friends and family!Nick, Nate, Jordan & the manager (sorry I forgot his name)were all great and provided a nice experience.

REEDZACK97

Jul 18, 2015

Amazing service! Cared with what I needed more than selling a car! Highly recommend Kyle presock! Made the trip of looking for a car easy and perfect! In love with my new Elantra

JACKGREMINGER

Jul 17, 2015

I was very happy with my salesman Mike he really worked hard to get me the car and deal I felt was best for me

NONAMESTUDS2000

Jul 14, 2015

It was a quick and easy purchase. I went in knowing which two cars that I wanted to look at. I was in and out in about an hour.

KSIEBOLD

Jul 13, 2015

Everything was GREAT! We love our new car! Our Salesman was very knowledgeable and helpful and answered all of our questions. I would recommend anyone I know interested in purchasing or leasing a Hyundai to ask for Robert Sidley.

TENORO1

Jul 10, 2015

Considering a new Hyundai? Go no further than Classic Hyundai. Great people, great cars, great deals. Just bought my 2nd Hyundai and am a VERY happy camper.

ROSYM

Jul 8, 2015

Jamie Oschip, my salesperson, (Mentor/ Classic) was very helpful in showing me all of the features of the Hyundai Tucson. She never made me fell pressured. I appreciated that. She did an awesome job of finding me just the right SUV. I love my Tucson. I would definitely come back.

CARLY.KONIECZNY

Jul 7, 2015

Excellent service, I came back to Classic and worked with the same salesperson from before, as I was very happy with the car and the customer service

KAILEY.SEVEL

Jul 7, 2015

Very happy with my experience with hyundai. Definitely would recommend to friends and family. Friendly staff who helped us meet our needs. Thanks for all the help!

JimSelvaggio

May 7, 2014

Anthony is the best in the business. I won't go anywhere else because of the positive way he treated myself and friends I have referred to Classic. Bravo in having him on board.

Sean1228

Nov 30, 2013

I went to dealership to see cars. I was not intending to purchase today. However, based on the service, time spent and the deal offered I did indeed purchase. I did not feel pressured into the deal either.

Ava123

Oct 1, 2013

I just bought a vehicle from Matt Miller and his professionalism and urgency around customer Service is beyond amazing. Hes a pleasure to work with and I will DEFINITELY recommend him to family and friends.

babypynk07

Sep 8, 2013

A few months back my husband leased an elantra 2013. We traded in our honda pilot. Jen Wilson and John Kerwin gave me husband a good deal though he did not hav an established credit. We were so happy with the vehicle that 4 months after that we went back to trade in our toyota yaris for a santa fe 2013. We could not ask for more.

ryan.johnson.31521301

Sep 17, 2012

Matt Miller and Anthony Fatica are great! I would say Classic is great but its these guys that make it great. I encourage you to seek these to guys out when buying a car I needed a car and literally bought a car over half time of an OSU game. Thanks Guys!

Paul Goodwin

Jun 23, 2011

I had looked at the Sonata for several months at Classic. Each time I went I was greeted politely without someone breathing down my neck to make a sale. Mr. Rancourt was excellent with answering my questions, never pressured me to feel obligated to buy and treated me with respect. He was an easy person to deal with and me feel like I was important, not for the sale, but just because I was interested in getting the car I wanted.

saintox

Jun 13, 2011

Classic Hyundai in Mentor provided my wife and I with a no-hassle buying experience on our 2011 Sonata SE. The dealership was very nice inside, with polite salesmen and other helpful staff. We would recommend the dealership to family and friends.Thanks,Sean St.Hilaire

jager 1

Jun 11, 2011

The above mentioned sale and service I think are some of the best as compared to my first new car purchase (06 azera).john really treated me good,let me take out a 2.0 turbo for a test ride,very knowledgeable as far as the car,and almost talked me into it. Unfortunatly I hedged a bit and it was sold the first day.I came back in another day and John was off so James took care of me,assured me that he could get the turbo in red,didn'tbelieve him because I searched every Hyundai dealer in Ohio and no one had it in red.To my suprise James called a few days later and said it's here when do you want it,next day I was standing in front of it and it now is mine.I happened to say to James,I'll bet this would look good with tinted windows,and he asked if I knew Jarrod in service,well I do and he reccomended Fastlane Trucks,I now have tinted windows courtesy of J.C. and also a great price on the tint. The reaction from friend is unbeieveable. It is an awesome car could not have picked a better color or sales staff. Thank you

M A Arko

Jun 11, 2011

My daughter who lives in PA needed a car & we had 2 days to get it done. I worked with Matt over the phone (I had purchased another new vehicle from him Jan 2010). He found a vehicle Friday evening & got the paperwork ready. He showed my daughter the vehicle featues while I handled the financials...we were in & out in about an hour. First car I purchased over the phone. I had no reservations, I knew he would do a great job & he really did!

schwartzdt

Jun 11, 2011

I came in because the seal came off of my sun roof of my 3 month old Santa Fe. Everyone was very prfessional and kind. They fixed it in a timely manner including a car wash.

dako

Jun 10, 2011

This was my best experience ever in buying a new car. I was quoted a fair price online and had no problems at the dealership. Even though the car I wanted sold before I made a deposit on it, they were able to find me an identical one in a short period of time.

FLORENCE GOLSTON

Jun 10, 2011

First, this is my first ever new car and I am 60 years old. Everyone told me to make sure I take a man with me to assist in negotiating a good deal that would be beneficial to me. I went to the dealership on my own and while looking at the available Sonata's on the lot - John Rancourt approached me and asked if he could assist me. John made the purchase of my new Sonata a pleasurable experience. He was not pushy nor aggressive. I explained to him how nervous I was and he assured me not to worry as I test drove what would be my New 2011 Sonata. Upon picking up my new car a couple of days later, John carefully went over every detail of the car;i.e. radio,windshield wipers etc. John called the day I was to pick up the car and asked if I needed a ride to the dealership,which I did not, the courtesy was appreciated.I can't say enough about John. Fantastic is the only word that comes to mine. He has a kind,caring demeanor. It is all about satisfying the customer. John is truly an asset to the Hyundai dealership. My co-worker came with me to pick up my car and she was so thoroughly impressed that she is now considering buying a Sonata when her lease is up with her current vehicle.I LOVE MY NEW 2011 SONATA GLS!!!!!!!!!!!

lasebulski

Jun 10, 2011

Kyle Presock was great to work with. He was friendly, professional and knowledgeable. I also appreciated that he went over the car with me before I drove it off the lot. He pointed out many features that I didn't know were available on my vehicle. Classic Hyundai sold my Mom her Santa Fe 3 years ago and she has had nothing but positive things to say. I am extremely happy with my Hyundai Elantra and look forward to working with Classic Hyundai again in the future.

meshf

Jun 10, 2011

The dealership treated me like an intelligent human being and really didn't try to play games with me like other dealerships. They negotiated in good faith and did exactly what they said they would do.

mschneider

Jun 10, 2011

I was looking for a quick easy quote using internet sales person since I am very busy at work. Of all the dealerships I contacted Matt was the most straight forward giving me a quote and not giving me the run around. He did not call me a million times or ask me to come in without giving me a quote(which would defeat the purpose of using online sales).

WeislogelR

Jun 10, 2011

Staff was very friendly and efficient. Very flexible with our desire to pick up the vehicle one and a half weeks after deposit. Comfortable accomodations and pleasant finance manager and receptionist.

vcestnik

Feb 17, 2011

Classic Hyundai has a great rating because the dealership and it's employees were friendly, answered my calls in a timely manner, were able to find the car with the accessories I wanted, and overall did their best to make me happy when purchasing my new vehicle.

Gualdoni7

Feb 15, 2011

Every time you arrive at Classic Hyundai, you are greeted with an open door and a handshake. Every member of the staff I encountered was courteous and really helped to make the entire process smooth and painless. They were as excited as I was to get into a new car. Throughout the process, which for me was almost 3 weeks, They were there to answer any question and accommodate any request I had. As far as knowledge of the product is concerned I don't think any other dealership I walked into was even close to the staff at Classic. James Tusoch was an encyclopedia on the Genesis Coupe. He could go on for days about the vehicle. Working with him really helped to reassure me that this was the car for me. The GM was even on hand throughout and was available to me when James was not. I'm very happy I made the choice to go to Classic Hyundai and will again. Hopefully it won't be for another 10 years though. I have not yet dealt with the service staff but I'm sure they will be on par with the sales branch.

ronposner

Feb 15, 2011

I had an appointment at Rick Case Hyundai in Bedford to purchase a Tucson Limited as they had the exact car I wanted on the lot. The salesman was to hold the vehicle for me until there was another buyer and he was supposed to call me if there was someone wanting the car. The morning of my appointment at Rick Case, my salesman called and said he had to cancel our meeting as he discovered the car he was supposed to hold was sold. My appointment with Brian Lanner with whom I had met and spoken to a few times recently was the next morning. When I arrived at Classic Hyundai showroom, I was met by Brian who told me he had the vehicle I had wanted. It was the same vehicle that was supposed to be held for me at Rick Case. Great surprise and I bought the car.

taxacct

Feb 15, 2011

We had a pleasurable experience while dealing with Ben, the General Manager. We were looking for a specific color and Ben did what ever he could to help find the car we wanted. Would recommend this dealership to family and friends. Love all the bells and whistles on the Sante Fe.

pbarnes0888

Jan 11, 2011

Jarrod and Brian have been great help every time I have any servicing on my new car. Jarrod made my appointment and got me in when it was convenient for me. This time I came for an oil change, and received the same great service I received the day I bought my car. This kind of experience is my motivation to tell everyone to go to Classic Hyundai of mentor for any car needs.

areed42

Dec 29, 2010

Great experience, friendly and helpful as well as knowledgeable. The sales man answered every question we could come up with. Explained all of our different options within our price range and the best route to go. I would recommend them to friends and family.

clausdoersen

Dec 29, 2010

A great car at a great price. The Santa Fe Limited AWD had performance, interior room and luxury features that exceeded the other vehicles that I considered buying. The price and financing was a better value than the runner up vehicle. The price from Classic Hyundai beat out our local dealerships and it was worth the effort to drive from the Cincinnati area to buy the Santa Fe. The sales person was very knowleadgeable and professional, and we never had to haggle over the price. Although Classic Hyundai did not have the color/interior combination I wanted in the Santa Fe, they quickly located one and had the vehicle ready for pick up to accommodate my travel plans.

cjas1223

Dec 13, 2010

We looked at several cars and visited several dealerships. After visiting many dealerships, we checked out the information that we were given with material available at a local library. We returned the following day to Classic Hyundi because of James "no pressure", friendly, inforative approach. Kyle assisted us because James was busy. Both young men knew the products, answered our questions, and helped us through the paperwork. Rick reviewed our contract and completedthe paperwork. We also noted that all sales personale were dressed for business. We like our car.

mlrmiller

Dec 13, 2010

The dealership is good on most counts, but when I try to schedule an oil change on my lunch hour, they also are at lunch, and they don't have late appts. This may have changed over the past few months, but if it hasn't these are my only complaints.thank you

msjklee

Dec 13, 2010

This dealership and the people who work there are wonderful. They worked hard to find a price I could manage, they asked me a lot about the driving I do to see what type of car would be the best, and they took a lot of time to acquaint me with all the features of my car. They also have called me for follow-ups, I am in constant communication with them via mail or phone. They are courteous, professional, accommodating, and the best dealership I have dealt with.

conductor7

Dec 12, 2010

Matt was a gentleman to work with, and came back to me with a realistic counter-offerwhen they had not herad back from me about their first price quote. Kyle helped when Matt was out of the office. Rich made the finance portion easy to get through, and Benprovided some follow-up information when Rich was out of the office. Am satisfied with the overall pruchase process as well as the vehcile (a used 2007 Saturn Sky), which seems to be 1005 as described in your ad and the tracking recod info. Also, although the car is exceptionally clean (it was a 2nd car for pleasure use by the first & only owner, who purchase dit at Classic Saturn, your shop had it as clean asnew when I picke dit up. Also, did not know about the 2 free oil changes & tire rotation service, included witht he purchase, until Rich informed me. A nice plus & surprise. Had been looking at used Skys for over a year, and this was the cleanestvehicle at a best price, well worth the 40 minute drive from Westlake. Have alreadyshared my experience with a few friends, and again Thanks for making this one of the easiest automobile purchase processes I've ever been through, even though I'm from afamily who's late Father was a long-time Ford Motor supervisor and who still buys Fords through their A/Z Plan pruchase process. Regards, Mark

ntomba

Dec 12, 2010

Yes, they were approachable. Not pushy, but very informative and knowledgeable about the cars. I thought they did a good job negotiating and working with finances. The salesmen were organized, professional and very accommodating. The dealership was clean and organized. Great experience.

kathystih

Dec 11, 2010

This is not the first car we bought from this dealership. We have been very pleased with the sales and service department especially Jarred in the service department. The whole team is always pleasant to deal with and try to get the job done in a timely manner.

Berlan

Dec 10, 2010

Cost of service is high but to maintain warranty I go back to the dealer. When first purchasing the car tried to get info over the internet and salesman gave me the list price on the car with no negotiating room. After a second request through Hyundai a different salesman contacted me and he was willing to deal and met my needs. Currently own 4 Hyundai's and felt I should be treated better the first time. On one of my cars the cylinder on the engine went bad and the technician did a great job repairing and keeping me informed. Same car the mirrors would not set themselves correctly when you pushed the button. Brought car in 3 times to look at and was told by the technision that the car is 4yrs old and that is probobly the problem with it. Contacted Hyundai and they told me to take it back as it should be repaired. Took it back and the technician went to move it and the Battery was dead. Replaced the battery and the mirrors started working correctly. Biggest question I had was why didn't someone at least check behind the mirror that a leaf or something wasn't effecting the mirror adj. Granted that would not have repaired it but the attempt would have been there. On the new car I purchased I should get a full tank of gas and when I got in it had less than a quarter tank. Salesman took and got filled. Got the car home and found that the seats needed to be cleaned. The car was on the showroom floor and was not cleaned inside when it came out. The Next time it needed fuel the electric door would not open and had to get to the handle to open manualy. Took the car to service and the Service Manager repaired and done.

bileci

Dec 10, 2010

Everything at Classic Hyundai has been a great experience. The purchase process was the most pleasant I ever had buying a car and the service has been great. Friendly people, fair pricing for service. Clean, bright dealership and nice waiting area with good coffee.

dstwostep

Dec 10, 2010

Great buying experience. Salesman was very helpful and honest. Vere rare. Actually new his product. Came out and greeted us. Rich was very helpful. We owned a 2008 Hyundai and was very happy with it. The car out grew us so we traded it in for a smaller one

Foraker

Dec 10, 2010

I have leased three vehicles from this dealership, and I have always had good experiences. The salespeople I've worked with have been knowledgeable and helpful, and the service staff provides the best automotive service I've been exposed to. If you're looking for a Hyundai, there's no better place to go.

greenertime

Dec 10, 2010

I worked at a different dealership in the area for over thirty years and have had contacts at many dealerships throughout my career. I can honestly say that I believe the professionalism at Classic Hyundai, in sales, service and parts is unparalleled in the automotive industry. Led by the General Manager Ben Villines, the staff at Classic Hyundai is fully focused on total customer satisfaction. My experience with Ben Villines, Kyle Presock and a salesman whos name escapes me right now, Rich Lloyd, Dave White, Jarrod Bencar, D.J. Kenner, Gregg Jopko, Dan Rowan, Jim Mayer and everyone else at Classic Hyundai has convinced me that the entire staff is a group of caring, friendly and fully trained and qualified people who treat you the way they would want to be treated and make you feel like welcomed family every time you visit. I am retired due to a disability and it gives me great peace of mind to know that the people at Classic Hyundai are always there for me when I need them. May God richly bless them all. This is my 4th Hyundai, but my first purchase from Classic Hyundai.Sincerely, Bob GreenerP.S. I have given them a perfect rating of "10" but they deserve a "12" !!!

kathleenpilny

Dec 10, 2010

Glad to be able to commend Matt Miller on doing such a great job. He knew more about the used Suzuki I was buying than the actual Suzuki dealership knew about their lot! And it is because he did his homework and took the time and cared enough to find out the answers for me. The very same day. I emailed interest in the vehicle I saw on the web early a.m. (or late the night before) and he got right back to me first thing a.m. when he got there and told me he would get all the answers to my questions and why not come in and take a look at it and test drive it that same night? We closed the deal that night. He was a dream to work with and so were your financial people.

MacSniff

Dec 10, 2010

Our salesman James Toucash ?, was very young, so I wasn't expecting him to know all that much about the Hyundai Sonata. What a surprise, he was extremely well informed, and helpful. We've bought several new cars in the past, and really never had as good an experience, as we had this time with James. We bought the Sonata, and it is great. Thanks Classic & James for making it a good experience. Dave & Jodie Showalter

Martha Meeks

Dec 10, 2010

We have not done much with the service department, but they are very friendly and helpful when we have talked to them. We expect that the service will be escellent from what we have seen. The sales manager was very helpful to us and would go out of his way to make sure everything went well with the sale of the automobile. The people that we talked to in the service department were very friendly and assured us that we would get great service when the time came. We were also told we could bring the car in anytime to get it washed without cost. Sounded good to me.

rlj81603

Dec 10, 2010

James was very easy to work with, very personable, took great pains in explaining all of the features in the car. He was very thorough. He worked to get us the price we wanted to pay. He came in on his day off to sign the papers in order to accommodate our schedule. We would enjoy working with him again and feel confident that if we have a problem he will take care of it.Matt also was personable and very thorough in his explanations. We would feel comfortable working with him again also.