Used Cars for Sale at Classic Subaru in Atlanta, GA

Dave

Aug 22, 2016

I first spoke with Eric and John in March 2016 about ordering a 2017 Outback when they became available, and wanted to wait until late summer or early fall. Went for a test drive in a 2016. They did not need to sell me -- already knew what I wanted and why. Spent another 5 minutes laying out my purchase plans: Determine the model and options, the top three dealers in the area get a call saying I can write a check whenever it's ready, and whoever has the best price wins. (Been buying cars this way for 40 years.) In June I noticed on a web site that the 2017's were now being manufactured. I made by three calls. Classic was the clear winner. Ordered the car over the phone; gave them a $500 refundable credit card deposit; picked up the car on 8/17/16. In and out of the dealership with a much need tutorial on the electronics in about 2 hours. One of the most pleasant car purchase experiences in my lifetime. If a Subaru is what you want, just go directly to these folks and not waste your time with the others. Thank you John and Eric.

Sheri

Aug 21, 2016

Thank you Liam Bennett! I truly appreciated your professional yet very friendly attitude during the entire process of leasing my Subaru Forester. I love the vehicle....I will remain a loyal Classic Subaru customer! Thanks to Eric, too!

Dink2434

Aug 16, 2016

Drove from Chattanooga, Tn to get the great deal Liam Bennett gave me on a 2017 Outback. Madepurchasing a new car quick and easy. The entire staff was a real pleasure!

HockeyFan66

Aug 6, 2016

I did a lot of research on line before actually visiting a dealer, and I would have to say that Classic Subaru was the best experience I have had in purchasing a new car. No high pressure, very personable and knowledgable employees - and they really asked me a lot questions to determine what was best for me. I have had the Forrester now for 2 weeks and could not be happier.

Dr Michal Nesnick

Aug 5, 2016

Great dealershipBeen to several area dealerships and none was as easy and fast..Great jobthanks so much

Michal Nesnick

Aug 5, 2016

Great dealershipWent to several other dealerships before going hereGot numbers upfront and finance was quick and easy no pressure. highly recommend you go here first .

Roneephd

Aug 4, 2016

The salesperson,Kathy, and SalesManager, Eric, are just wonderful!I felt so taken care of. Perfection.I shopped dealers in a 150 mile area and they exceeded all others!They were friendly and extra competent. I just loved the experience as much as I love my new Subararu Legacy Sport!!!

Peggy

Aug 3, 2016

Mike, Eric and the rest of the staff made my purchase of my Subaru a pleasure. I am new to the Subura family, and they were very patient with all my questions. They allowed me to wander the lot to evaluate the cars at my own pace without any sales pressure. Finance was also a breeze. Paperwork was ready to go and I was out of there in less than 10 minutes. The staff was very honest and I trusted their professional knowledge.

Paul K

Jul 29, 2016

Most of the purchase of my used 2014 Forester was done via Internet. I found the entire staff to be very pleasant, professional and eager to please, especially John Rigg and Kenny Kelly. They answered all questions about the car, service and warranty in clear terms and I never felt pressured or rushed. I highly recommend Classic Subaru.

Daryl

Jul 22, 2016

John Rigg worked with us in searching for the best car for our needs. He was very knowledgeable regarding all of the Subaru vehicles. John was very patient with us as it takes us a few months to make a decision. The pricing was very fair.All o the personnel at the dealership have been excellent. No pressuring to buy, just offering help to us as customers in making the best decision for us.

Squir999

Jul 22, 2016

I bought my 2006 wrx here, and now I am buying my 2017 sti. I love this place. The experience has been wonderful (both times). Will continue to come back.

"Mike","Eric"

Jul 16, 2016

Today I've got my Subaru Forester 2017. And my happiness is endless! Car is awesome as well as the service that these guys provided. The Crew is well grounded and ready to help in everything. I would definitely recommend this place to buy your Subaru! Special thanks to Mike and Eric!Also thanks to Kody from insurance for assistance!One think to improve - customer service could be faster.Anyway - strongly recommend!

Maggie

Jun 24, 2016

Very friendly service and was very happy they met my needs on me getting my new car! Will definetly recommend to friends and family!

KateCheyenne

Jun 7, 2016

I was provided honest, straightforward service and everyone went above and beyond. My high opinion of Subaru dealers/employees continues!

KateCheyenne

Jun 7, 2016

I found the salesmen to be straightforward, honest and extremely knowledgeable. Everyone went far above and beyond what I expected, even from a Subaru dealer. My only regret is that I'm in Cheyenne, WY and won't be able to use this dealer's service/repair facility.

JHS

Jun 5, 2016

Robert was very professional and did not try to pressure us to make a purchasing decision. He did a test drive of the car we purchased to explain the features of the car. He answered our questions honestly and fairly. The dealership was professional from start to finish.

Kim K

Jun 1, 2016

The entire experience was very professional. I was guided through the whole process and every aspect of the process was easy and effortless - from the initial purchase, the pickup, the financing, and the insurance assistance I received was fabulous. Robert Hynson was extremely helpful throughout. I am so glad I chose Classic Subaru to purchase my new car.

atinchy

May 21, 2016

I had a wonderful experience purchasing my first Subaru recently from Classic Subaru. I did some research online first to find the right dealership to visit, and I promise you the glowing reviews of Classic are accurate. I was helped by John Rigg throughout the entire process, and I would highly recommend anyone go see him if you're thinking about getting a Subaru. John made everything about the process enjoyable and easy, which was not an experience I'd had previously as a loyal driver of another make for over a decade. I felt zero pressure to buy on the spot or toward more expensive cars/options. John simply made conversation about my car needs and lifestyle, told me the features on the Crosstrek and Forester I was looking at, and responded to my questions in a clear and open manner. I actually visited on multiple days because I was so stuck on the hyper blue Crosstrek on day one, that I was concerned I'd make a rash decision even though the Crosstrek is a great car. John stayed in touch throughout the week emailing me pricing paperwork, info on my trade-in, and answering other questions I had. After my second test drive on my second visit, I actually decided on the 2016 Forester Limited to meet all the qualifications I had for changing cars. John again made the process easy - getting the papers together for the offer, getting the car ready for my pick up day, and even emailing updated papers over once they had my trade-in payoff info gathered. When I was passed over to someone else for the whole financing portion, that process also went very smoothly and I was not pressured toward buying more expensive warranties, which was again new for me. I was in my new car and leaving the dealership in what felt like no time, and have not regretted my purchase once. The Forester truly is a great car all around. Classic and Subaru have won me over as a Subaru driver for life. I look forward to visiting again when it's time for my first service. If you're just looking for a new Subaru or are someone like me who has never had one before, do yourself a favor and go to Classic. They'll treat you right. Definitely ask for John Rigg. He's awesome at what he does!

atinchy

May 21, 2016

I had a wonderful experience purchasing my first Subaru recently from Classic Subaru. I did some research online first to find the right dealership to visit, and I promise you the glowing reviews of Classic are accurate. I was helped by John Rigg throughout the entire process, and I would highly recommend anyone go see him if you're thinking about getting a Subaru. John made everything about the process enjoyable and easy, which was not an experience I'd had previously as a loyal driver of another make for over a decade. I felt zero pressure to buy on the spot or toward more expensive cars/options. John simply made conversation about my car needs and lifestyle, told me the features on the Crosstrek and Forester I was looking at, and responded to my questions in a clear and open manner. I actually visited on multiple days because I was so stuck on the hyper blue Crosstrek on day one, that I was concerned I'd make a rash decision even though the Crosstrek is a great car. John stayed in touch throughout the week emailing me pricing paperwork, info on my trade-in, and answering other questions I had. After my second test drive on my second visit, I actually decided on the 2016 Forester Limited to meet all the qualifications I had for changing cars. John again made the process easy - getting the papers together for the offer, getting the car ready for my pick up day, and even emailing updated papers over once they had my trade-in payoff info gathered. When I was passed over to someone else for the whole financing portion, that process also went very smoothly and I was not pressured toward buying more expensive warranties, which was again new for me. I was in my new car and leaving the dealership in what felt like no time, and have not regretted my purchase once. The Forester truly is a great car all around. Classic and Subaru have won me over as a Subaru driver for life. I look forward to visiting again when it's time for my first service. If you're just looking for a new Subaru or are someone like me who has never had one before, do yourself a favor and go to Classic. They'll treat you right. Definitely ask for John Rigg. He's awesome at what he does!

sara schindel

May 2, 2016

Liam Bennett rode with me on my first test drive. He knew everything about the car and could anticipate my questions and concerns. He offered a suggestion to add leather seats which was the only option I really wanted. The extremely competent staff at Classic streamlined the buying process and offered options for finance and insurance.Liam patiently showed me all of the feature of the car when I picked her up and when I returned to have the leather installed I was given a car to drive for those few days I was without my car.I love my new car! Thanks guys!!

sube-wrx

May 2, 2016

I found the car I was looking for at Classic Subaru and reached out to Liam Bennett. He streamlined the entire process and took care of as many details as possible before I arrived. I was in and out in less than 2 hours - not bad for a Saturday. Liam is great to work with and knows the products very well.

Cat

May 1, 2016

The service I have received since purchasing my Outback from them exceeds the buying experience. Thank you for the gentle reminders and taking the time to check on my new car ownership.

Happy Buyer

Apr 26, 2016

John and Eric made our recent purchase of a Subaru Crosstrek as easy as it can get. I contacted the dealership, expressed interest in a car I found online, got a quote, and scheduled an appointment for a test drive. As customers from out of town, our time was limited. When we arrived at the dealership, the car and John were ready and available. John gave us an overview of the car and let us take our test drive without "overselling". Once we decided to purchase the car, Eric promptly evaluated our trade in and gave us a fair value. From there, the loan approval was quick and easy. Their in-house insurance agent even helped us get insurance cards so that we were fully prepared before we left the dealership. I would HIGHLY recommend Classic Subaru to anyone wanting a fair, straightforward, no haggling, and no high-pressure purchase experience. The Classic Subaru team was FANTASTIC!!

Subarulady-happy customer

Apr 26, 2016

Everyone was so friendly and helpful. In the past, I never liked purchasing a car. I find it very stressful. Kathy and the Subaru team eased my mind and actually made it fun. We were very appreciative. Thank you Classic Subaru! Sincerely,Christine

Tiffany

Apr 26, 2016

John and Eric made our recent purchase of a Subaru Crosstrek as easy as it can get. I contacted the dealership to express interest in a car that I found online, got a quote, and scheduled an appointment for a test drive. We drove over two hours to this dealership even though we have a local Subaru dealership because they had a great selection, offered an excellent deal, and I appreciated their low-key sales approach. When we arrived at the dealership, the car and John were ready and available. John gave us an overview of the car and let us take our test drive without "overselling". Once we decided to purchase the car, Eric promptly evaluated our trade in and gave us a fair value. From there, the loan approval was quick and easy. Their in-house insurance agent even helped us get insurance cards so that we were fully prepared before we left the dealership. I would HIGHLY recommend Classic Subaru to anyone wanting a fair, straightforward, no haggling, and no high-pressure purchase experience. The Classic Subaru team was FANTASTIC!!

BWM

Apr 6, 2016

Great experience. Very easy and seamless processes, Kathy Buege was a pleasure to work with, very knowledgeable and professional. Will certainly recommend in the future.

Cindy

Apr 5, 2016

I was dreading buying a new car after 17 years of driving my old car. But Liam was wonderful to work with and very helpful and not a high pressure salesperson at all. He and Eric have changed my perception of car salespersons. I would highly recommend this dealership and Liam in particular.

Ed W

Mar 23, 2016

My recent purchase of a new Outback 3.6 was by far the most pleasant car buying experience I have ever had. The staff were welcoming; the facility inviting and comfortable. Everyone worked well after the closing hour to get me in the Outback that night. Kudos to Mike, Eric, Kody and Kenny!

Semenik

Mar 22, 2016

During past 15 years I purchased several vehicles, some new ones and some pre owned. February 27 of 2016 I purchased new Subary Outback. I would like to say I had the best experience in my entire live buying this amazing car from Classic Subary dealership.I so appreciate Liam Bennet, Eric Fritsch and all dealership team for the best deal and excellent service. Sincerely, Igor Semenenko.

Ed Willard

Mar 21, 2016

I purchased a 2016 Outback from Classic Subaru on Wednesday, March 16, 2016. It was by far the best experience I have ever had purchasing a new car. Mike, Eric, Kody and Kenny stayed well past closing hour to ensure that I could drive home that evening in the new Outback. Thanks so much!

bgreen01

Mar 16, 2016

These days people expect a baseline of cleanliness and product presentation from a car dealership. Classic Subaru exceeds this baseline and then some. My interaction with this dealership was by far the most efficient and pleasant dealing I have ever had as a car buyer. From friendly, welcoming staff to helpful and efficient handling of my trade-in and new lease, Classic Subaru knocked it out of the park. I will certainly continue dealing with them even despite the longer distance from my house, and will also unabashedly recommend them to any family and friends in the future.

SubaruOutback

Mar 14, 2016

After 20 years of driving the same vehicle, and in the market for a new one, I was a little apprehensive about having to go through a high pressure sales pitch. Liam and staff at Classic Subaru were quite the opposite. From my first visit, through the ordering process, until my final purchase they all were there to make my buying experience a positive one. I am truly enjoying my 2016 Outback and would not hesitate to recommend Classic Subaru and staff.

harmor

Mar 12, 2016

Just picked up my Subaru Forester this morning and wanted to thank Robert Hynson for making the purchase a great experience! He was very pleasant, knowledgeable and patient and I felt like he did everything he could to make me comfortable with my decision. Especially because NO drama during the car buying process! We ordered the car in January with ETA of 10-12 weeks, but happily it came in at 9 weeks and appointment today allowed plenty of time to make sure paperwork was correct and to go over all its features! The Forester has great visibility, it's comfortable and has plenty of zip! With the Touring model, I was able to get many upgrades at my price point and I'm delighted with the car and the service! Easy to recommend Robert Hynson and the Subaru team!

emwright46

Feb 22, 2016

I had a great experience at Classic Subaru! I got an 'e-quote' online of a Forester and shortly after Liam contacted me to schedule a time to come in and take a look. I was already pretty sure that was the car for me and it was perfect in person. He was a great Salesman because he wasn't the 'Salesman type'. I told him exactly what I wanted and he didn't push me to upgrade to better models or more features. Also this was my first car buying experience and I'm a female which tends to make Salesmen talk down to you but I didn't feel that way at all. Everyone there just talked to me like a person and it was great experience. I would definitely recommend Classic Subaru.

ecn975

Feb 20, 2016

I've just had my two week anniversary with my 2016 Outback. I am enjoying the new car experience. I appreciate the help I received from Liam Bennett during the purchase process. I appreciated his "no pressure" style and his patience. I received the information I needed and my questions were answered. Everyone I spoke to was helpful and professional. Thanks Classic Subaru

jmf87

Feb 18, 2016

I walked in at the end of the day to discuss a potential car purchase. I worked with Liam who immediately set out to find the specific model I was interested in. He was courteous and answered all my questions in a calm and respectful manner, and presented a very good offer on a new car. We exchanged notes over email as my wife and I discussed our options and he was very respectful over that medium as well. Although we did not end up buying this particular car, I would definitely go back to Classic Subaru for a future purchase and highly recommend it. It is our first time going through this process and this is the dealership we were best treated at.

KJM516

Feb 16, 2016

This was my first car purchased and the experience couldn't have been better! Liam was patient with me and all my questions and I never felt pressured to make a decision on the spot. I would recommend Classic Subaru to anyone. Liam went out of his way to make sure that I got the exact car I wanted and made sure I was getting the best deal possible. Eric, the sales manager, was also great. When I came into purchase the car he just sat and talked to us while we waited for paper work. This was definitely not a typical car dealership experience and I mean that in a good way! if you want to purchase an awesome car without all the hassle of a typical car sales experience, this is the place to go!

FRSTBYT

Feb 16, 2016

After having my 8-year old Subaru serviced at this dealership during an out-of-state trip, my husband and I returned to this dealership the same weekend to do some car shopping. We left with a brand-new car off the show room floor and am thoroughly pleased with the entire experience. We were able to make an informed decision, test drive what we wished, make the financial transaction, receive operator instructions, and return to our adjoining state all in the same afternoon.

Tensai

Feb 16, 2016

After having a variety of Subaru dealerships compete against each other in making me offers for the vehicle I was looking for, I decided to test out the Costco Auto Purchase Program and see how that worked. I logged in the site, and the only Subaru dealer in my region that Costco had a partnership was Classic Subaru of Atlanta (a two hour drive from my house). Liam Bennett called me, I told him what I wanted, and he quoted me a price that was better than any of the other offers. I like to negotiate, but I knew the price he offered me was fair based on my research. I had a few questions, and his answers were all very thorough. I ordered a new car and had to wait a few weeks for it. Before it came in I sent a long list of extra add-ons, fees, etc., that I did not want to pay if they were to spring them on me when I arrived. Liam sent me a detailed break-down of all the fees associated with the vehicle, and none of the one's I was concerned about were on the list. Essentially, he sent me the itemized contract ahead of time. Very nice, very professional. Then, when the vehicle arrived, we drove to Atlanta and met Liam. Super nice guy. The process was very streamlined no surprises. When Liam took me to the finance guy to pay for the vehicle, I thought: "Here it comes the hard sell for the extended warranty." He basically handed us a sheet that had all the extended warranty plans listed in column format, briefly went over each one, and that was it. When I told him I didn't want any there was no push back. He said if I later decided that I wanted one, I could just call him back anytime before the 3500 mile mark. He also said they could break up the payment of the extended warranties at zero interest. Very professional. Liam then took me to my vehicle, paired my phone with the Starlink system, showed me everything, and then I was on my way. I couldn't have been more pleased with my experience. I would recommend going to this dealership, even if you live outside of Atlanta. I would also recommend utilizing the Costco Auto Purchase Program.

kjm516

Feb 16, 2016

This was my first car purchased and the experience couldn't have been better! Liam was patient with me and all my questions and I never felt pressured to make a decision on the spot. I would recommend Classic Subaru to anyone. Liam went out of his way to make sure that I got the exact car I wanted and made sure I was getting the best deal possible. Eric, the sales manager, was also great. When I came into purchase the car he just sat and talked to us while we waited for paper work. This was definitely not a typical car dealership experience and I mean that in a good way! if you want to purchase an awesome car without all the hassle of a typical car sales experience, this is the place to go!

FRSTBYT

Feb 16, 2016

My husband and I drove over from Alabama on a Saturday afternoon with the intention of test driving and purchasing a used car. We left later that afternoon with a brand-new car off their show-room floor after being given all the comparisons and needed information to make the best financial and informed decision possible. This team is exceptional in customer focus. Since I work in Atlanta, this was a no-brainer decision and hopefully a partnership we will have for years to come owning our car.

Hunter

Feb 15, 2016

I can't even begin to explain how easy and streamlined the team at Classic Subaru made my experience. I worked with Liam and he was able to track down the exact car I wanted, brought it in that night and had it detailed and looking pristine for me the next morning. He also had all the paperwork and everything I needed ready to go by the time I walked in (per my request). I felt like I was in and out (again, because I asked to be), but not without him also ensuring I knew how everything worked and I knew all the excellent benefits that came along with purchasing my Subaru here. It was an exceptional experience and they gave me a great trade value and were a few hundred dollars cheaper than all the other dealers.

h2woody

Feb 15, 2016

I can't even begin to explain how easy and streamlined the team at Classic Subaru made my experience. I worked with Liam and he was able to track down the exact car I wanted, brought it in that night and had it detailed and looking pristine for me the next morning. He also had all the paperwork and everything I needed ready to go by the time I walked in (per my request). I felt like I was in and out (again, because I asked to be), but not without him also ensuring I knew how everything worked and I knew all the excellent benefits that came along with purchasing my Subaru here. It was an exceptional experience and they gave me a great trade value and were a few hundred dollars cheaper than all the other dealers.

FirstFamilyCar

Feb 9, 2016

My husband and I decided to purchase a new car once we found out we were expecting our first child. We live in Birmingham, but decided to work with Liam in Atlanta on our Subaru purchase. Liam and the rest of the team are fantastic at what they do, and my husband and I agree that we will continue to work with them for future car purchases. We couldn't be more pleased both with the car and with the service.

Kathy Lussier

Feb 8, 2016

This was the first time I bought a car by myself. Usually my husband handles the negotiations when we purchase a car because I'm not that comfortable haggling back and forth with a salesperson. However, Liam's professionalism and demeanor put me at ease immediately. He wasn't going to "sell me a car" because he didn't need to...the car sold itself. From the test drive to signing the final papers, he was an absolute pleasure to work with. I recommend this dealership and specifically, Liam, to anyone looking for a non stressful, easy car buying experience!

Valerie

Feb 3, 2016

The only thing better than driving my new Subaru Forester was the absolutely fantastic customer service I received at Classic Subaru! They have assembled an absolutely outstanding team (and I think I met them all). Great customer service and really, really, really patient trying to go over every feature of my new car. I think they took at least and hour and stayed after hours to finish explaining things. Didn't even realize the time and they never intimated that it was a problem to stay. - Lots of great features (super intuitive) and I am so happy to be back in a Subaru! No pressure, no hassle and can't think of a thing they could done to make the experience more enjoyable...and who thinks buying a new car is enjoyable?! It was. Subaru has a totally different philosophy and - seriously - the cars sell themselves. * * * * * 5 stars!!!!!

ReeseWitherspoon

Feb 2, 2016

This was the third Subaru dealership in Atlanta that I walked in. The first dealership played games with me and not the super fun Settlers of Catan type. The second (whom I had previously purchased a subie from) "stalked" me like the last scoop of rice on Survivor. The third, Classic, gave me a "cool, glad you're here, come hang out, we're confident we can help but not cocky and not insecure" kinda vibe. All the other reviews say Classic is professional, I agree, but its more than that, Liam and Eric managed to be professional AND personable at the same time. They are the unicorn of Subaru dealerships in Atlanta and make a great team.

tuffbuyguy4491

Feb 1, 2016

Best dealership I have ever worked with in my 50 plus years of buying cars. Liam and Eric were so professional and pleasant to work with. I explored different options with them to get the right car and right financial arrangements. They were very helpful and I am extremely happy with the car and deal I got. This is the second car I have purchased from these two people. From a person who historically despised shopping for a car, these two made be look forward to buying my next car from them in a few years.

stout71

Jan 27, 2016

I have never worked with a more professional sales team. Liam did a great job with my sale from my initial inquiry until the time I left the lot, and has even followed up a few times since. I will continue to buy any future Subaru from this dealership. AAA++++ all the way around.

Megan Hall

Jan 27, 2016

Working with Liam and Eric was fantastic. I felt like I received a good education about what I was getting and that the whole time they were genuinely trying to find the right car for me -- not just make a sale. This was my first time buying a brand new car but they walked me through everything step by step and made sure I was really comfortable with each decision I made and didn't feel pressured.

rachall78

Jan 26, 2016

Working with Liam and Eric was the best car buying experience I've ever had! I'm a first time Subaru buyer, and Liam provided a very thorough overview. I was trading a vehicle, and Eric was open about the valuation process which I appreciated. The follow up experience, from the sale has also been very positive, and I highly recommend this dealership.

carriuolo15

Jan 26, 2016

I had an excellent experience at the dealership! The whole process went over smoothly, and I got my new car in a very short amount of time. Liam was very helpful throughout the whole process! Everyone there was also super friendly and helpful. :)

kwonnedy

Jan 26, 2016

My husband and I were so pleased with our experience at Classic Subaru of Atlanta. Liam was wonderful. He was informative and helpful without being pushy. He made buying a car easy.

roadtrip

Jan 26, 2016

It had been awhile since I had purchased a new car and I was really dreading the whole car buying thing. Liam was my sales person, he made it such a wonderful experience...very hassle and stress free.I would highly recommend this dealership, they are very professional with excellent customer service!

Subaru2016

Jan 8, 2016

I am very pleased with this dealership and their level of customer service. I look forward to returning here for future purchases and services. Thank you for your fine professionalism!

FirstNewCar

Jan 8, 2016

Liam and Eric took great care of me on my Outback purchase. They found me the vehicle I was looking for and gave me straightforward advice on packages and options. I ended up with my dream car and I love it! They worked around my schedule and I've experience great service after the sale!

JoshRunner2014

Dec 29, 2015

This has been, by far, the easiest purchase experience of my life. Last evening I emailed Classic Subaru of Atlanta to inquire about pricing for a 2016 Forester. Within 5 minutes, I received excellent, final pricing from Robert Hynson. I made an appointment with Robert to pick up the car at 10:30am this morning. When I arrived, the car was detailed and looked perfect. I was offered a test drive, and then was sent into financing with Khaled Haza. After being with Khaled for about 5 minutes, the deal was done. I went through a new car overview with Robert, and was on my way. Excellent, excellent experience! Ask for Robert, Khaled, and Eric (General Sales Manager) for a fantastic, easy buying experience! I look forward to being a repeat customer of this team!

Louis Malooley

Dec 22, 2015

The Team at Classic Subaru did EVERYTHING they said they would do and then some! Eric, Kathy and Kenny all have high integrity and excellent follow through! This is my best and easiest car buying experience, ever! That includes many brands such as Vovlo, Mercedes and BMW. Mike Domenicone deserves great kudos for his team!

Anxiousbuyer

Dec 22, 2015

Mike Quigley insured I got the car I wanted at a fair price. There were no unpleasant surprises . Overall the best car buying experience I ever had.

Louis Malooley

Dec 22, 2015

The Team at Classic Subaru did EVERYTHING they said they would do and then some! Eric, Kathy and Kenny all have high integrity and excellent follow through! This is my best and easiest car buying experience, ever! That includes many brands such as Vovlo, Mercedes and BMW. Mike Domenicone deserves great kudos for his team!

dtlc8898

Dec 16, 2015

We were not planning to buy a new car yet, but our older van had other ideas. We had been leaning toward Subaru and wanted a hybrid. Found a Crosstrek Hybrid that was a year old with low miles at this dealership. The whole experience was excellent. Everyone was very nice and Mike and Eric and Kenny made the whole process a pleasure. We love our Crosstrek and would refer friends and family to this dealer.

Kristin Harris

Dec 7, 2015

I love the group at Classic Subaru! Both my husband and I have had good, transparent, and quick experiences purchasing our vehicles here. My husband, too, takes his Forrester nowhere but Classic for maintenance.

bpnewcar

Nov 28, 2015

I recently purchased our first Subaru, a 2016 Crosstrek limited, for my son's first car. I spoke directly with Robert and told him exactly what I was looking for package and color wise and that I needed the car shipped to my son as a surprise. Although difficult to find, Robert located a vehicle within hours and had it delivered to the Atlanta showroom for me to check out. He was incredibly professional, gracious and made the whole car buying process very personal. Both Robert and Eric Frisch made sure the car was picked up and delivered in a timely fashion and Robert made himself available for any car related questions. Could not have gone any more smoothly! Excellent, personalized, professional service. We will definitely be back!

Debster

Nov 25, 2015

I've never been a big fan of the dealership car buying experience. I've always felt like I had to psyche myself up to do the back and forth haggling just to feel like I got a good deal. That was so far from the experience my husband and I had with Liam, our car rep, and Eric, the General Sales Manager, at Classic Subaru. Not once did we feel pressured, even after test-driving two cars. In fact, we had to tell Liam we wanted to go inside and talk. Once inside Liam and Eric continued with the same "friendly and fair" tone. There was no need to negotiate because they were both focused on making our car buying experience a positive one. In the end, we felt extremely valued as customers and absolutely love our new Subaru Legacy. I'm 100% positive this won't be our last Subaru - it's a great company with great cars and staff who put people first.

Grammie

Nov 20, 2015

I had been looking for a smaller car since May, I first saw the subaru Crosstrek online. Loved the look and features of this car. I contacted Liam Bennett at Classic Subaru and he was Friendly and helpful, he made my visit and purchase of my new subaru a great and enjoyable experience. No hassle, just good facts. He and Eric were both very helpful. Liam spent a lot of time with me explaining all the features of my new car. I must say that I am thrilled and beyond excited with my Crosstrek. I hope to get many years of service from this little jewel, and I will encourage anyone to look at the Subaru line of vehicles. thanks Classic Subaru of Roswell.

Dean Frey

Nov 11, 2015

We purchased our first Subaru, a 2016 Outback, from Classic Subaru of Atlanta in October. Robert Hinson and Eric Fritsch made the purchase a very pleasant experience. They gave us a good deal on the car and a fair value for our trade-in. We bought the Subaru because of its quality record, it's style and its numerous technical and safety features. Robert is quite knowledgeable.of the car and went over the features in detail with us at delivery and followed up shortly afterwards. Velma and Dean Frey

Tom R

Nov 11, 2015

I purchased a new Outback at Classic in late October. In trying to decide between a Legacy and an Outback and searching for the color combination I wanted, I visited and received offers from four Atlanta area Subaru dealers. Despite some initial problems in making contact, I was pleased with the overall experience in dealing with Classic and very pleased with Robert Hynson who handled my purchase. Robert was friendly, responsive, candid and professional. Although Classic differed from other dealers in the ordering process and there was some uncertainty in the time of delivery, Classic's offer was superior to other dealers and the wait ended up being only a week or so later than what other dealers were promising. The whole transaction went very smoothly and I am very glad I selected Classic.

Sophtware

Nov 5, 2015

I was in the market for a new car this year and had narrowed my choice down to a Subaru Outback 3.6R. Once I knew what I was going to buy, it was time to find a dealer that would negotiate a fare price for the vehicle. I tried four (4) different dealers, two in this state and two in another state. Only one of the dealers weren't willing to come down on the price. This dealer not only was willing to negotiate with the price, but also beat all the other dealer's price by a large margin. I ended up ordering my Outback from Classic Subaru and had to wait less then two months. The car came it early and the sales rep (Kathy) did a great job of keeping me informed about where my car was in the ordering processing. Picking up the car at the dealership was easy, although it did take a while. But the brand and the car was more than worth the wait. The sales rep (Kathy) spent a lot of time we me going over the new features in my car, which was nice. I would definitely recommend Classic Subaru for anyone interested in purchasing a new Subaru.

Patti B.

Nov 3, 2015

Recently purchased a 2016 Forester (Touring) from Classic Subaru. Sales Consultant, Robert Hynson, was knowledgeable, professional, and personable. Robert answered all of my questions and worked with me over a three week period to ensure my purchase met my requirements and expectations. There were no surprises at the purchase point. Robert spent over an hour helping familiarize me with my new vehicle before I drove off the lot. I would highly recommend Classic Subaru and especially Sales Consultant, Robert Hynson.

Jazzy1

Oct 29, 2015

The information-gathering and decision-making part of the process was terrific and all that I had hoped for. I already own a 2002 Forester that I purchased and have serviced at Classic and knew I would buy another Subaru from them. My salesperson, Liam Bennett, was very informative and gave me everything I needed to make my decision (Outback vs Forester) without trying to influence me. I had done my research with Consumer Reports and KBB - so when he gave me the price I knew it was a fair one. He was very straightforward. A great experience with a great team and a great car!Eric even did some research and recommended a good service dept in Florida where I will be retiring my 2002 Forester - she has lots left in her!!

Jeremy

Oct 13, 2015

Great experience with Classic Subaru. Quick and painless. And I love my car.

Starr Car

Oct 6, 2015

I bought my first Outback at Classic 8 years ago and it was a fantastic experience. I'm happy to say that my 2nd buying experience was just as great. Robert Hynson was really terrifc, knowledgeable, helpful but very laid back. I didn't realize Outbacks were in such high demand and required pre-orders. Robert walked me through the order process and 6 weeks later I have my new ride! Robert was very thorough explaining all the new technology to me. I'm VERY happy with the promotional package Subaru offered for Starlink. I have also used Classic's Service Department since 2008 for all of the maintenance on my first Outback. Great service every time!

JBarnard

Oct 5, 2015

Kathy was delightful. She was pleasant, open and honest with me. She walked me through the process of building the Outback just the way I wanted, making suggestions and explaining alternatives as we went. Never any pressure at any point in the process, just helpful and sweet. When signing paperwork I was keeping an eye out for them trying to screw me somehow. It never happened. They seem to take the long view of having loyal, satisfied customers rather than pushing for the most they can get off a single sale. I'll be recommending them to my friends.

Starrcar

Sep 28, 2015

I just purchased my 2nd Outback from Classic Subaru. My first experience 8 years ago was fantastic, so when I decided to get a new Outback I knew where to go. I'm very happy to report that my 2nd experience was just as great at the 1st one. Robert was so friendly, knowledgeable and professional. Also Jim in the Finance Department made the paperwork effortless. I couldn't be happier with my new Outback.......thanks everyone!

Abc1234$

Sep 10, 2015

We had a great experience here!Purchasing our 2016 Forester was easy and painless.Robert and Eric were both helpful, customer focused, and very knowledgeable.There was none of the pressure you get from other dealerships and their sales teams.I would highly recommend Classic Subaru of Atlanta!

Subarooo's are awesome

Sep 9, 2015

Robert and Eric were both very helpful, friendly, & professional. I'm happy to say that buying my car at Classic Subaru Atlanta was stress free and a great experience. They were excellent! Robert even did a 101 class on my Outback and pointed out the nice features. I absolutely love my car- thanks Robert & Eric! I would highly recommend Classic Subaru Atlanta, and will definitely be recommending my friends/family here.

newsubarufam

Sep 2, 2015

had my best car buying experience to date considering my last experience was not close to average, Robert and Eric were helpful in getting both cars I needed timely at good prices too. Robert did a good a demo of all the nice features to get acquainted with both cars. highly recommend

beckpal

Aug 29, 2015

I worked with Kathy Buege at Classis Subaru of Atlanta. She was great to work with. She answered all my questions and there was no pressure. Buying a car can be so stressful but she make it as painless as it is possible. I had researched prices on line before hand and they were competitive. Adding in 2 years of maintenance and it was a happy deal! Thanks, Kathy!

Classic Girl

Aug 24, 2015

Robert was wonderful! Professional, informative, accommodating, very easy to work with! This was the easiest car buying experience we ever had! Thanks Robert and Team! Love our Subaru and will be back for the next car!

lullian20

Aug 20, 2015

These guys are GREAT! Robert was wrapping up with another customer when we arrived. Without missing a beat Liam stepped up to help out until Robert was available. As soon as Robert was free he was right there with us. The whole experience was absolutely wonderful. No pressure; they listened to what we wanted/needed/could afford, and they advised accordingly. We wanted to think things over for a day before making our decision, and Robert totally understood and encouraged us to do what made us comfortable. Once we made our decision, Robert completely worked around our schedules to get everything taken care of. He made sure we understood all the features of our new vehicle, the warranty plan, the service plan, etc. I've even contacted him since the sale with a couple odd questions, and he's been awesome about helping. The whole team has been friendly, helpful, and accommodating. We are now a Subaru family, and Classic Subaru of Atlanta is the only place we'll go.

Joseph

Aug 17, 2015

I have purchased many, many cars from many, many dealers in the past 20 years. Undoubtedly, Kathy was the best sales agent I have ever dealt with. From the moment I met here I knew she was the right person. She did not play any games. She was straight honest and did not lie. She completed everything within about 1 hour. Thank you Kathy.Cheers, Joseph J Flagge, MD, JD

jendvr

Aug 17, 2015

From the day I set foot in the door, I was comfortable at Classic Subaru. I came by to look at Outbacks and Crosstreks knowing I wanted one some day. I met Robert Hynson, one of the sales consultants, and he he spent a great deal of time with me. We reviewed my needs and wants for a vehicle, and compared the two models I was interested in. We talked about form, function, engines, drive trains and all the amazing details Subarus have to offer. He was patient with all my questions and especially on the test drives. I never felt any pressure to buy, but I knew when I was ready purchase I would return here. Months later I called and set up the appointment. I decided to order an Outback. It is a complex process for someone who has never done it. When we were done, I felt I understood each item I was selecting as well as what I had not chosen. Smooth as silk. To make things better, the car arrived early. I was able to come the next day and pick up my new car with a great review of all the options I had chosen. I drove out as happy as I could have wanted.Overall it was a great experience. The dealership itself is bright and open. The employees are knowledgable, friendly and take their time with you. Eric Fritsch, the general sale manager, oversees a great group. You can tell the employees love working there, which makes you comfortable right when you walk in the door. I had heard good things about Classic Subaru and they lived up to the reputation.

WeaselTactics

Aug 12, 2015

Everyone was very friendly at the dealership, I was working with Robert through Truecar.com and had a great experience with this dealership and salesman. Robert was very helpful, knowledgeable about the car I wanted (WRX) and worked with me a lot to get me in the car at the price I was looking for. I would definitely recommend this dealership to a friend/family member, and plan on returning for my next vehicle, whenever that may be.

marrm_96

Aug 9, 2015

The service is great and people went out of their way to accommodate our situation. The employees are very friendly and eager to help, and Liam helped us get a fair price for the car (Subaru Impreza Hatchback). One thing we liked in particular and that stood out compared to other dealerships was that when we declined a certain offer, the dealers did not try to pressure us, as is notoriously common at many other dealerships.

LindseykMo

Aug 8, 2015

Liam was so helpful in getting me the exact car I was looking for and the price I wanted to pay. He listened to what I wanted and made it happen - even though the car I wanted was at another dealership. He made my first "new" car buying experience a breeze! Thanks, Liam!

puck

Aug 6, 2015

The sales person acted very professional, transferred a feeling of trust, did not provide any gimmicks, was calm in describing features of automobile, did not get overly eager to sell the car. Let us make our own decision with his help. Very good assistance with financial part of transaction. All in all, an unusual pleasant experience.

barron

Aug 6, 2015

We purchased a new Subaru Imprezza Hatchback on 8/5/15 and the whole experience was great. No pressure tactics, just professional interaction every step of the process. The car was prepped perfectly and very clean. Everyone we met including the lot techs were friendly and helpful. This is a great dealership to do business with. Robert Hynson was a real pleasure to work with during the sale and very knowledgeable and professional.

American Pharoah

Aug 3, 2015

Liam Bennett asked me about the type of driving I wanted to do with a car. I told him that I wanted to be able to do long distance driving, handle drastic weather changes and the subsequent changes on the road, while feeling safe. Liam then explained the features of the Subaru Forester engine design, the AWD and the exterior extended front view due to the design of the hood - all of which would help me do the type of driving I wanted to do. Of all the different car dealerships that I visited Liam was the only person concerned with helping me achieve my type of driving. I also want to mention that when my car tag came in I was not home in Atlanta - Liam and Classic Subaru of Atlanta sent my car tag to me, by FedEx overnight. I was so impressed.I would recommend Liam Bennett and Classic Subaru of Atlanta. Everything Liam Bennett told me about the Subaru performance was true - it has been through all types of weather when many cars ended up off in the ditch my Subaru handled the road - it has even sat on a closed Hwy for 4 hours, engine going and I did not have to pull off into the ditch. Thank you Liam.

Shashikant

Aug 2, 2015

I was looking for Subaru forester for my daughter for some time, I found it at exactly the right time the exact car my girl was wanted at this dealership. I requested an internet quote ,received it in no time with lot more reasonable price than at local dealer. It's along drive from my home, but it was worth it.

fiats61113

Jul 30, 2015

Believe it or not, I was in an accident in my own car while coming to pick up a car that I had on hold for my daughter. Liam Bennett had already helped me find the exact car that I wanted but was so awesome and gracious to get my new car ready quickly and got me in and out in less than an hour. This car is AWESOME and love it. What a great deal with all the safety features and the "luxury" features.

daddysgirl

Jul 30, 2015

I sent my daughter to Classic Subaru to have her car serviced. She was made to fee very comfortable with the repairs that were needed. My daughter doesn't know much about cars so they even called me to make sure I was understanding of what was needed

mldrew

Jul 22, 2015

i couldn't get in at my dealership so I called Classic. They were friendly , knowledgeable and quick to schedule my appt. I had a great experience at Classic and I will be coming back

MRH4785

Jul 22, 2015

what a beautiful facilityita a very comfortable place to service your car. I was able to watch TV and enjoy my coffee in a clean facitly

ALboyd

Jul 22, 2015

I had a great experience with my first service visit at classic Subaru... fun, friendly and fast!

Robert.schenkjr

Jul 11, 2015

Upfront professional he made be feel like part of the family. Because I lived over 400 miles away everything was handed mainly via correspondence. This cut down the wait time at the dealership when I picked up the vehicle

Robert Schenk

Jul 11, 2015

One of the best experiences I've ever had purchasing a vehicle. Professional atmosphere and was able to handle the majority of the paperwork over the Internet for phone

a2edave

Jul 10, 2015

My wife and I have not purchased a new car in years, but due to the high rating of the Legacy on Consumer Reports decided to look into purchasing one. Liam was helpful in looking through the options and Robert helped us understand the vehicle. Jim was even good when it came to financing. It was a positive experience all around and I would definitely come back for our next car purchase.

PJ Shaw

Jun 28, 2015

I just bought a Subaru Forester Limited at Classic Subaru of Atlanta and could not have had a better experience! Sales consultant Robert Hynson was awesome: low-keyed and yet knowledgeable; personable and professional. General Sales Manager Eric Fritsch held the Venetian Red Pearl Forester I wanted for an extra day when our family's decision was delayed by my mother's serious medical problem (after they knew we were taking the car), and Jima proud Marine veteranwas great to work with in the finance department. We got a good rate and though the "extras" had to be explained to us, of course, before we signed the papers, we were never pressured at all to take any of them. In fact, the entire experience at Classic Subaru was no-pressure. We were presented with the facts about these great cars, offered test drives, and then given the time and space we needed to make a decision. That shows respect for the customersomething we felt throughout the entire car-buying experience. Robert Hynson has even offered to go over my Forester's basic operating systems and "bells and whistles" again, at my convenience. Thank you, Classic Subaru, for your superb service. You've invested in your customers, and it shows.

GeorgeY

Jun 24, 2015

Found a few options for car I wanted on line, went to Subaru of Gwinnett first. They didn't have the car I wanted and old me the car was no longer available in the trim I wanted. Went to Classic, was a little futher for me and met Robert. Made the transaction smooth. Moved 4 cars out of the show room so I could test drive. Easy negotiations. Robert was very knowledgeable on the car I was getting and different trim options. Spent the time pairing my phone to car and going over all the little details. Puchased my car in less then two hours. Drove it home that day.

nsgmwat

Jun 2, 2015

We were in the search for a 2015 Subaru Outback 2.5i Limited. The entire Atlanta area was out of stock. We called Classic to see if they could meet our pricing and Robert Hynson took us from there. He guided us through the entire process of ordering. Everything took place via the phone and email. We never went into the dealership until it was time to get the vehicle. The price we agreed upon was excellent and Robert stayed 100% true to the quote. He kept us in the loop during our 7 week wait and always responded promptly to any questions we could come up with. The day came for us to pick up/pay for the vehicle and there were NO surprise price increases! We paid the exact, to the penny, amount agreed upon at order. Everyone we encountered at Classic was professional and kind. We never felt pushed or taken advantage of. It felt fun and exciting the whole way! We never had to play 'games' with a finance manager (who was quick to accept our "no thank you" to any add on's) or sales manager. We did get to met the Sales Manager Eric Fritsch, but it was only for him to introduce himself and welcome us to the Subaru family. After the sale, Robert spent time teaching us about the car and getting it all set up for us. This was an excellent experience. We will absolutely return to Classic and Robert for our next Subaru.

Dolo63

May 31, 2015

The best experience I have ever had in my 30+ years of buying cars. Robert Hynson was wonderful. Everyone I came in contact with was superb. I highly recommend not only Robert but the entire dealership. I am so very, very happy with my purchase of a 2015 Outback. You have turned a loyal Toyota buyer into a Subaru fan for life.

wareagle

May 30, 2015

Our family was in the market for a new Subaru Forester, and when we called for an estimate, Robert gave us a great price. So we made the trip from Birmingham, and when we arrived, the staff was very friendly, engaging, and relaxed. We paid a fair price for the vehicle, and Robert was more than helpful in answering any questions and working with us through the car-buying process. We would definitely recommend this dealership to anyone looking to buy a vehicle.

Atlanta commuter

May 23, 2015

All went very smoothly with purchasing a 2015 Subaru Legacy 3.6R limited. Features were explained well so that I could choose only the extras that I needed, pricing was very fair, and delivery was earlier than expected.

SKS

May 19, 2015

I would like to second all of the comments about Robert Hynson. Good advice and thoughts, and absolutely no pressure and is patient throughout the selection and buying experience.

Chris

May 4, 2015

Our visits with Robert Hynson was one of the best car buying experiences I have ever had. I hate the process of buying a car. Robert made this process a very simple and pleasant experience. He was patient with us and listened to what we were looking for and found us a car that met both my wives and my requirements. Robert was the only sales person at the seven different dealerships we visited that did not pressure us to make a decision and was extremely patient, which was quite an accomplishment with us. The entire time we worked with Robert we felt he was looking out for our best interest and not his. We've never owned a Subaru or even looked at them before but we are now sold on them. Robert helped us find the 2015 Forester that made us both happy. We will definitely be back when we are in the market to replace our other vehicle.

Andy

Apr 27, 2015

Our visit was one of profesionalism. Robert orr sales person was great to work with and he was very knowledgable, patient and worked with us to get the best car for my daughter. Overal a great buying experience that I would be happy to do all over again.

Bill

Apr 10, 2015

After searching many other makes/models,I was asked to consider Subaru.From my very first visit 'till pickup of my Outback,my salesman happened to be Liam Bennett.Each time I came in he was patient,courteous,thoughtful and informative about all things Subaru.It took me several trips to make my decision and Liam's attention to my concerns each time made the decision easier and easier.Additionally,he made the purchase process go smooth and the final delivery experience a lot of fun.Auto purchases,especially new ones,are stressfull to say the least.Liam made it pleasurable.I'm at 24 hours into my ownership now and I enjoyed every bit of getting here...thanks to Liam and all the folks at the dealership.

Tami

Apr 8, 2015

I recently purchased a 2015 Subaru Outback from John. I can honestly say that this was the very best experience I have ever had purchasing a automobile. John went the extra mike to make sure I got the car I wanted at the best price possible. The professionalism of the entire staff was amazing. Believe me, you will want to purchase your next automobile at Classic Subaru of Atlanta. You will be glad that you did.

1Bull

Apr 5, 2015

I test drove the car at another dealership. They didn't seem interested in my business. However, Classic Subaru was helpful, informative, and truly interested in helping me get into the car I wanted. I have already recommended this car and dealership and salesman to others.

JB

Apr 5, 2015

I had test drove the Forrester at another dealership, however, they didn't appear to be interested in my business. John was helpful, informative, courteous, and most of all truly interested in helping me get into the car I interested in. I have already recommended this car, dealership, and salesman to many.

DrBryan

Mar 18, 2015

Robert and Eric are amazing! We had an amazing experience 2 years ago when I bought our Subaru Outback. We were so impressed that when it came time to by a second Outback 2015, we came right to Robert and Eric. They treated us like family and we got an amazing deal on the vehicle of our choice. He is helpful, but not pushy. I would highly recommend using Robert and Eric to purchase their next Subaru. Thanks Robert and Eric!Dr. Bryan Salminen

Laura_2015

Feb 3, 2015

I recently purchased a new 2015 Subaru Forester from John H. I cannot recommend this dealership highly enough, the entire experience from; my test drive to the purchase of my new car was stress free. John and his sales manager Eric, and their finance guru Steven G truly went above and beyond in helpline me drive away in my dream car while paying a price that I was happy with. If you are in the market for a new car, make Classic Subaru of Atlanta your first and last stop, this dealership truly makes the customer experience the heart of their business.

RallyCrossOholic

Jan 27, 2015

Robert Hynson made what I feared would be a difficult process an easy one. After starting the day at a Subaru dealer south of Classic, I left not unhappy, but not impressed. Afterwards, I was referred to Classic by a friend. Robert greeted me at the door, and per my request, we got down to business. I told him what I was looking for, which was not on the lot. He immediately searched other dealers inventory and included me in the search process. We found a car and he had it the next business day. When we sat down to discuss price, I expected the games to start, but there was no back and forth with an imaginary finance manager, or sales manager. We made a deal quickly and easily. In fact, when I met the Sales Manager (Eric), it was only for him to introduce himself and welcome me to the Subaru family.After the sale, Robert spent time to make sure I was comfortable with all of the features and helped me set up the car. I was so happy I am trying to convince the wife to trade in her car and purchase a CrossTrek from Robert.

msalli1996

Jan 27, 2015

We are looking at Outbacks in particular. Liam was the sales rep we've been speaking with. He has been very knowledgeable and friendly throughout the process. Many salesman are pressuring, fast-talkers and very overwhelming to deal with. Liam presented as a very honest person, pleasant to talk to, appreciative of our time and was willing to fully explain details of the car as well as the offers. I was highly comfortable talking with him and asking questions. I TRULY appreciated his demeanor and attitude. I would highly recommend this dealership and Liam to anyone looking at a Subaru!!!

awallick

Jan 12, 2015

After shopping with my boyfriend for his car last year at other dealers, I was dreading having to go through the process again. I knew I wanted an Outback, and was recommended this dealer by a friend, so we paid a visit. The experience was so far from what we had at other dealers - Robert took us seriously from the first minute, and was extremely straight forward. He helped us choose the best option without overselling, and was honest about the features we didn't need. In the end, we decided to order the car, and did research online about a fair price. Robert and Eric offered us a great deal off the bat based on that research which was a happy surprise! When looking to trade in my car, Eric was honest about what he could offer and helped me recommend how to get the best value for my car even if it wasn't through them. The car came sooner than the original expected date, and although it was a bit later than the updated ETA (due to the manufacturer, not the dealer), Robert kept us up to date and got us into a loaner car until it arrived.Financing was also very smooth, the financing employee (not sure of name) showed us all the options for warranties/plans, but did not make us feel pressured to choose more than we were comfortable with. They got us a great APR - better than my credit union was going to offer.Overall, I would absolutely recommend this dealership. I love my new car - and my boyfriend has already told me he will seriously be considering going with Subaru and Classic for his next car!

Zoidberg

Jan 3, 2015

I would like to think Robert Hynson for keeping in constant contact with me and making everything easy. I would recommend Classic Subaru to anyone. Thank you guys very much.

jbrewin

Dec 30, 2014

Car buying can be intimidating, but the team at Classic Subaru made it comfortable for our whole family....even our dog! We got a great deal and I would wholeheartedly recommend them. We shopped several different Subaru dealers. It was great when the nicest, most laid-back place also had the best price!

M Brown

Dec 29, 2014

Robert Hynson was a pleasure to work with. He was fast, friendly and efficient. We go a great price on our new Forester and on our trade-in. I've never had a more effortless car buying experience! We'll be recommending this dealership to all of our family and friends. Financing was also a breeze with Khaled. We were in and out in about 3 hrs.

Dave Ullian

Dec 13, 2014

Had a great experience with Classic Subaru from start to finish. Robert Hynson and Eric Fritsch took great care of me. From the ordering process to the constant communication, This dealership took great care to make sure I was a satisfied customer. The car is great and i would recommend Robert to anyone looking to get into a new Subaru

sloan.isom

Nov 23, 2014

I was incredibly pleased with Robert and the Classic Subaru dealership team. They were very educated on their models yet took a very laid-back approach to sales. Of all the dealerships I was shopping at I was so pleased that Classic Subaru did not bombard me with sales calls. I was incredibly impressed by the Subaru brand and their attention to detail in the cars. This dealership was wonderful at thoroughly covering the unique features of their lines without bloviating.

LilyASitero

Nov 19, 2014

Came in about 1 month ago to meet with Herman. My husband & I have been wanting to test drive the Subaru Forester & Outback. My husband did a lot of research and loves the safety ratings on the Forester & Outback. Herman was a great sales rep. He was not pushy and answered all our questions quickly. He seemed to know his stuff when it came to Subarus, When we sat down to talk price we found out this was his second to last day. He was retiring! Eric, manager was very nice and accommodating. We have been very happy with our purchase! The only downside was when I came back for a service. I was told when I scheduled my appointment with one of the financial officers, that a loaner would be available for me. When I came to drop off my car, I was told it would be 30 minutes for Enterprise to bring a loaner since they didn't have any at Subaru or Cadillac. 30 minutes turned into an hour and the person who helped me never came back to check on me. However, a customer service manager for Cadillac did check on me and was very concerned that I was upset. He checked with Enterprise and told me they were 1 1/2 hours behind. He did his best to get me a loaner but by then my service was almost done. So I was at the dealership for 2 hours total. I was upset until I could tell the customer service manager was really trying to help me.

merrie.edelston

Nov 17, 2014

Made an appointment to see Robert to look at the Subaru Outback. He spent a few hours with us looking at both the Forrester and Outback and their features and decided the Outback is what we were looking for. We talked about all the options with no pressure at all from Robert. He explained the pricing, we had some minor, painless, negotiations and the deal was set. The car came in 11 weeks later and Robert spent hours with me going over every little detail of the car. The financing aspect was typical. Kal tried to sell us the extended warranty and other things but it wasn't very high pressure. Figured out what I wanted and shook hands, wrote a check and drove away in my new beautiful Subaru. Would recommend this Subaru dealership in a heartbeat!

Scott Christie

Nov 17, 2014

Great, no-pressure sales experience. Very knowledgable and strong believers in the value of owning a Subaru. Superior follow up and John Rigg answered my after-sale questions quickly, which is reassuring. The fees are kind of high, but the overall price worked out well for the exact car and color I was looking for. This is my 4th Subaru over the past 18 years and my 5th will most likely be purchased at Classic.

sallyday

Nov 8, 2014

Robert and Eric were very professional and treated me with great respect. Robert kept me updated on the car as it had to be relocated from Macon. I knew ahead of time the approximate miles and the extras I would be paying for. I feel very good about the car and am having fun playing with all the features. Great dealership. Thank you

Cherri V

Nov 3, 2014

I've purchased only two new cars in my life. The difference between my two experiences are night and day. I'd been chatting via email with John from Classic for a few months during my new car research and he was always prompt and polite with all his answers. Thank you, John, for all your patience! Once I made my decision and told John what I wanted, we settled our price via email, negotiated the trade in value of my van, finished as much paperwork as we could online, and scheduled a time to finish the rest. When I arrived at the dealership, all the numbers were set and I could relax and enjoy the idea of picking up my new car. Eric and Khal were fabulous, too. The team at Classic can't be beat. I'm definitely buying my next Subaru from them.

HappyNewSubaruOwner

Nov 3, 2014

I've purchased only two new cars in my life. The difference between my two experiences are night and day. I'd been chatting via email with John from Classic for a few months during my new car research and he was always prompt and polite with all his answers. Thank you, John, for all your patience! Once I made my decision and told John what I wanted, we settled our price via email, negotiated the trade in value of my van, finished as much paperwork as we could online, and scheduled a time to finish the rest. When I arrived at the dealership, all the numbers were set and I could relax and enjoy the idea of picking up my new car. Eric and Khal were fabulous, too. The team at Classic can't be beat. I'm definitely buying my next Subaru from them.

tburger

Oct 30, 2014

If you're in the market for a Subaru, I highly recommend contacting John Rigg at Classic Subaru of Atlanta. John, as well as his manger, Eric, are two of the most honest and helpful people I've encountered when shopping around. It's hard to call them "salesmen" because they honestly felt more like car consultants. I mean, Subarus kinda sell themselves, and that's probably what brought you here in the first place. Being in sales myself, I contacted 6 dealerships about a 2015 Forrester and finally went with John at Classic Subaru. He gave me his personal number and we texted back and forth for days about the details, and he even answered my questions after work hours and on weekends. I found that Classic Subaru had a "no pressure" style of selling. John simply answered all of my questions with honesty and I felt like I could trust him. Other dealerships tried to "schmooze"me or pressure me into buying that very day, which NOONE likes! I chose to go with Classic Subaru because I respected the culture that I felt from them, and also because their prices couldn't be beat. Whether you're buying Chinese food or buying a car, everybody these days does research online beforehand. Most people know exactly what they want before they walk in the door, they just want simple answers to the questions they have, and not to be led off on some tangent that gets them sidetracked. In a sense, the internet has off'd the old car salesman stereotype. With everything being so transparent today, the salesman who is the most honest wins the cake in my personal opinion. If you want honest, to-the-point answers and no beating around the bush, I'd recommend giving John Rigg a call. He's as genuine as they come, a real stand up guy.

FlyFishingFan

Oct 8, 2014

My first Subaru purchase process started after I realized my two-door was not going to take me down 'the roads less traveled' for my array of outdoor hobbies. Classic Subaru was the nearest dealer to me, so I decided to drop them an email on their website and wait for the inevitable automated email reply, a subscription to an annoying 'email a day' marketing program, and poor customer service that you can usually expect from a dealer. Instead of getting the usual, I got an email from Robert Hynson that was professional, friendly, and not at all pushy...he wrote it himself - it was not an automated response! He said that if I wanted to stop by and test drive a Subaru that I should just give him a shout. I never expected to be treated like that after just sending an email! I wasn't ready to buy when I test drove what would become my new car, so I took some time to make the decision. Throughout the entire process, Robert wasn't pushy even once. In fact, he let me reach out to him multiple times with questions, all of which were answered truthfully. Robert worked with me over the course of several weeks to arrive at a deal that I felt comfortable with. I met him at the dealership at 5 PM to pick up my new car and drove away at 7 PM. It was a seamless transaction and I can honestly say it was the best car buying experience I've ever had. These guys know their cars, know their customers (their sales guys are outdoors enthusiasts, too), won't push you in to something you aren't comfortable with, and will work with you on your terms. Great dealership and good people. I would have driven well over 100 miles to do business with them. PROS: you work with real people that are concerned about your experience and not just selling high volumes of cars, you don't get blown up with annoying marketing emails, you don't get tricked in to paying for more than you need, and you get a good deal! CONS: None. Just remember that this is a no-frills dealership. While the Classic dealership sells Cadillac right next door, you will be buying a Subaru at the Subaru building. Water/tea/coffee and friendly service is provided for customers - so don't go in expecting them to pop champagne!

amsimon

Oct 3, 2014

Wife and self met with John Rigg, Sales Consultant, on Sat. evening, 9/27/14 to discuss lease of Subaru Impreza 4 DR Sedan. John was very knowledgable and informative without exerting pressure. Wife's test drive experience was very useful, as John continued to comment from the rear seat. On Sun., 9/28 contacted four (4) other Subaru dealers in Metro Atlanta for internet quotes.On Mon., 9/29 only Subaru of Gwinnett responded with a quote for a comparably equipped vehicle; however, pricing was not competitive. Closed on a lease with Eric Fritsch, Dealer Mgr, Classic Suburu on that Monday PM. Concluded business without a hitch that evening, and we drove our new vehicle home by 8:00 PM.The entire experience with Classic Subaru was delightful --- (1) A low-key friendly dealer environment, (2) Plenty of help offered professionally yet cheerfully, (3) Sincere efforts to meet our needs, (4) Trustworthy staff; (5) Presentedthe right vehicle model and trim with desired options

kevinoak22

Aug 25, 2014

My mom and I came into the dealership a couple weeks ago to look at a Subaru Crosstrek I had found online. Right away we were greeted and got down to business. Robert was very friendly and knowledgeable; he knew the vehicle inside and out. We went on a test drive and I knew it was the one. We sat down and filled out the necessary paperwork and after some butterflies and several signatures I drove out of the dealership a happy guy. Could not have asked for a better "first time buyer" experience. Loving my Crosstrek.

New GA Subie owner

Aug 25, 2014

I had the luxury of shopping Subaru dealerships in a number of areas to seek the best deal and experience (due to multiple business trips that had me all over the East Coast and Midwest). Not only did Eric and his team deliver a great (the best in fact) price on the EXACT vehicle I wanted, the did it with no pressure or uncomfortable tactics. His staff (I worked with John Rigg) is excellent and I recommend this dealership to anyone in the Atlanta area and beyond. His was not the closest dealership to my house by a longshot, but it was well worth the effort.

jcw915

Aug 12, 2014

Purchased a 2015 Outback today. Sales person I dealt with was with Robert. A few days ago, I called the dealer and Robert answered the phone. Told him I would like to purchase an Outback and offered him a price I wanted to pay. He told me to wait a few minutes to see if it was possible. After a few minutes, he said it was possible and agreed on the price I offered. Didn't waste my time at all. Robert is a great person to deal with and a valuable asset to Classic Subaru of Atlanta. I highly recommend giving Robert a visit if you would like to purchase a Subaru. If I ever decide to purchase another Subaru, I will ask for Robert again.

Chris Hough

Aug 9, 2014

I took my 2013 Impreza in for service and was wow'd right out of the gate. While I waited, I wanted to see the 2015 Legacy and went upstairs to talk to John Rigg. I wound up buying a beautiful 2015 Legacy Limited and I couldn't be happier with the service I received. I went to another local dealer for service before Classic, and this one far exceeded my expectations. Thanks for everything.

Barry&Erica

Jul 28, 2014

My wife and I purchased a 2015 Subaru Forester a week ago. The customer service was excellent: no pressure to purchase, no suggesting additional options not needed, and they were able to provide a vehicle that was exactly what we wanted and needed. We would not only buy from Classic Subaru again, we have told our friends about the quality product and service that Subaru offers.

Terri T. Loves to drive

Jul 28, 2014

I've certainly had my share of cars, makes and models included. I had made my spreadsheet with the items of interest, from bumper to bumper on the eight car models I had chosen. My choice, after driving the eight was the Subaru. The professional courtesy throughout the buying experience at Classic Subaru was outstanding. There was no rush or heavy sales pitch. Eric's team knew their business from the details of the vehicles on the lot to the Subaru Forester I had chosen. I was not familiar and hesitant with the electronic options available on the new cars. The van I traded in was 8 years old. My sons and husband had a great deal of influence on making those choices. Eric's team took the time to thoroughly go through the electronics with me, including another test run. The paper work, thanks to the gov't multiples, ran very smoothly and efficiently. It was the easiest, friendliest car buying experience I have had. Think about it...When was the last time you actually hugged your car dealer?

Barry&Erica

Jul 28, 2014

My wife and I purchased a 2015 Subaru Forester a week ago. The customer service was excellent: no pressure to purchase, no suggesting additional options not needed, and they were able to provide a vehicle that was exactly what we wanted and needed. We would not only buy from Classic Subaru again, we have told our friends about the quality product and service that Subaru offers.

apfrommer

Jul 24, 2014

Everyone was so helpful and very relaxed. I had gone to at least six different dealerships the day before and I just didn't feel right in any of them. The moment I walked into Classic Subuaru I felt very comfortable and by no means there was any pressure to buy the entire time I was there. I would definitely recommend this dealership to anyone. Robert and Eric were great to work with!

jaflaw

Jul 19, 2014

Great Dealership + Great Salesperson + Great Manager + Great Product = Great Overall Experience. These folks believe in their product and for good reason. The entire process was efficient, informative, fair and exciting!

Liamb

Jun 25, 2014

Great service and on top of his department. Great job. Reminder on appointment time, quick turnaround in house. Always very easy to work with and listens to your concerns.

CT4SUBI

Jun 24, 2014

Earlier in June, we were shopping for a new car to suit the needs of our family & our lifestyle, a Subaru easily became the target vehicle.Upon the recommendation of our friends, we visited Classic Subaru of Atlanta ( 7700 Roswell Road, Atlanta 30350) to see salesman Robert Hynson.Robert had recently sold two (!) Subarus (a Crosstrek & an Outback) to our friends (husband, wife & two young children). Our friends know us very well and gave Robert and the dealership a very positive recommendation.They knew that we would be well taken care of, and that their recommendation would not backfire and come to haunt them when we saw them next.Our visit to Classic Subaru of Atlanta found us feeling very at ease and being sincerely welcomed by the entire staff. We met with Robert and talked a bit, explaining what we were looking for in a vehicle.Next,took a couple of very informative test drives, first in a Crosstrek, then in an Outback.Robert is very genuine and actually listens to what you are saying & can answer ANY questions regarding the Subaru brand and models of vehicles offered in the Subaru line.Robert is very knowledgeable about the Subaru line and conveys all that info without being heavy-handed or as if he were reciting facts from memory.We felt the Outback was definitely the way to go for our needs. Thanking Robert for his time, we assured both him and sales manager Eric, that we would be back.In the following days, after a few phone calls and emails with Robert, he located a vehicle that had the package & extras we wanted.Robert knew our budget and was able to get us a vehicle beyond what we were expecting and only for a few dollars more.In less than a week we had purchased our new 2014 Subaru Outback from Robert with absolutely no issues and without the stereotypical "car dealer" run around.Even the financing process was no issue and Subaru was running a great deal with .9% interest for 60 months.It's worth mentioning also that Sales Manager Eric at Classic Subaru of Atlanta is a solid fellow who runs a great team and the star of that team for us is Robert Hynson.If you are looking a Subaru as a contender for your next car purchase, by all means give Robert Hynson at Classic Subaru of Atlanta a call. Ted & Callie L.

CHERYL0123

Jun 17, 2014

Eric and Mike MIZZI SOLD us our first subaru. The whole experiance was very good, just like it was for Ginny and Andrew Morgan when they sold them theirs.We are so glad they referred us to you. You guys are great to work with. THANKS FOR EVERYTHING. STEVE AND CHERYL ALLEN LOVE OUR FORESTER

atticus715

Jun 12, 2014

After months of searching, and a couple of months trying to buy a Subaru from another local dealer, and being given the run around on a deal by said dealer, I switched to Classic. Started with, Eric, but a prior commitment for him had me meeting Robert instead. Robert was easy to get along with as he is straight forward, and wasn't a pushy salesman. Listened to my requests, and never tried to hard sell me anything beyond what I asked for. Took a few weeks for the car that I wanted to come in because it was a 2015, but when it did, Robert and Eric made the buying experience pretty smooth, and hassle free. Robert was very thorough in walking me through the new features of my car, and made sure I did not drive off the lot with any unanswered questions. Highly recommend seeing him if you are interested in a new Subaru, or any car that they have at the Classic dealership.

bkov25

May 20, 2014

Robert was awesome to work with. We have never had a Subaru before and didn't know much other than TV ads and some internet research we had done. Car shopping with your 2 year old is not easy, but Robert installed a car seat into the Outback (that we purchased) without us having to ask and we drove that and the Forrester that day. We then went back 2 more times to look at the car and comparison drive them as well. Robert (and Eric, the manager) helped us each time. The pricing was very simple to discuss and we never felt pressured into anything. I will say that dealing with the team after we had a handshake agreement was a little disappointing. The services manager and finance manager both put on the "hard sell" for additional products & warranty so I felt that was a kind of the bait & switch tactic I did not appreciate. While we did opt for an additional warranty, we passed on other offers. Other than the final stages, visiting and doing business with this dealership was great.

BobGatton

May 16, 2014

I bought my first WRX from Classic in Atlanta 13 years ago. Since then I moved to Knoxville, TN, but when I decided to buy a new 2015 WRX, Classic was the only dealership that I considered. The purchasing process was quick, friendly and professional. . I have only had the car for a couple of weeks, but it really is amazing. Outstanding performance, but practical enough to be a sensible daily driver. Drivin reasonably, I can get well over 30 MPG on the highway, but when you are ready to move, the WRX doesn't disappoint.Do yourself a favor, go test drive the new WRX. I guarantee that you will have a big grin on your face. And you can't go wrong buying it from Classic Subaru. Thanks Eric and Mike.

KnoxBob

May 16, 2014

I traveled from Knoxville, TN to Atlanta to buy my 2015 Subaru WRX at Classic. I purchased my first WRX 13 years ago at Classic. It was well worth the trip to Atlanta to get the right price and buy from great people. Thanks Mike and Eric. I have only had the car for about 2 weeks, but so far it is far exceeding my expectations. I you are interested in compact performance cars, you owe it to yourself to at least test drive the new WRX. And if you are within a couple of hundred miles, you can't go wrong with Classic Subaru in Atlanta.

Cottrelllynn

May 4, 2014

Kudos to Bill Khatib for his excellent service even though he was not a Subaru salesman, he took my requests on because all the Subaru guys were busy and got me thru the process very quickly- Love the BRZ

subaruLisa12

Apr 25, 2014

Robert Hynson and Eric Fritsch sold me my Subaru Forester. I am a Grandmother who recently was hit by a DUI driver, totaling my car and leaving me with some health concerns. So, when I went into look at the Subaru Forester, I was still a bit shaken. Robert and Eric were kind beyond belief. They worked diligently with me on pricing, as they could see my bright eyes light up when test driving the Forester. Their knowledge of the Forester could be a textbook in itself. I had previously looked at a Honda, and was given the cursory information. I was really blown away by the depth of knowledge and love Robert and Eric showed for the Subaru Forester. After their demonstration and explanation of the safety points, I was very determined on a school teacher's salary, to somehow purchase the Forester. They worked with me and came up with a figure I could manage. And then....after I purchased the car, Robert spent hours again with me going over the fine points of the car. He patiently waited while I demonstrated to him that I understood the finer working of the car. I think what we really impressed me was the genuiness of his kindness. He patiently continued instructing me for hours, never questioning the time. He seemed to just want to know for sure that I understood the Forester and would be comfortable driving it. He sensed my apprehension after having an accident, and did everything to calm my fears.And then....to top it off, he set my Bluetooth up. I had no idea what BlueTooth is, or how it worked. He patiently instructed and then watched me as I correctly put in all the imporant telephone numbers and information. Experiences like this are a rarity and much treasured. Please, if you are considering a Subaru contact ROBERT HYNSON and ERIC FRITSCH. It will restore your faith in car salesmen and in people in general.

vortruck

Apr 12, 2014

From the time I walked into the dealership until when I left I was pleasantly surprised with the professionalism of everyone that I came into contact with at this dealership. They never wasted any of my time, which I find unusual from past experiences elsewhere. They didn't try to sell me something else or try to up the price after I got there. Even the trade-in was very fair, much to my surprise. I would recommend Classic Subaru to anyone wanting to be treated fairly.

vetteles

Apr 12, 2014

Classic Subaru had a good selection and were good to deal with. I traveled over a 100 miles and feel it was worth it. From the time I walked into the dealership until after the purchase was complete I was treated as an invaluable customer and no one else existed. I like being able to go to business without being placed on hold the whole time I am with a salesman. I would definitely recommend this dealership to anyone from Atlanta or outside of Atlanta.

Colts fan

Apr 6, 2014

My car buying experience at Classic Subaru was incredible. Herman Jones is a very friendly, knowledgeable, salesman. He took the time to not only talk about the features of my new 2014 Subaru Forester, but to show me how they all worked. He even helped me setup my Bluetooth in my car so I could listen to music and make phone calls through the wireless system. Herman is a great asset to Classic Subaru and I would definitely recommend anybody to him or the great staff over there.

dahallberg

Mar 23, 2014

Everyone worked together and were very knowledgeable! Super nice too. I didn't feel any pressure to buy. I took over a month to shop around and was never hounded me with phone calls or emails.

JJ

Feb 14, 2014

Subaru dealership located two miles from us, were more concerned about a sale than their guests. That dealership was the epitome of what everyone fears when purchasing a vehicle. I then communicated with John Rigg through email before we drove sixteen miles to Classic Subaru. We dreaded walking into another dealership, but John was prepared for our arrival, very calm, no pressure, and answered all our questions. Eric, the new car manager, also introduced himself and was just as wonderful. Classic Subaru was everything we wanted in a car buying experience. A few days later and several emails exchanged, we purchased my vehicle. When we picked up my 2014 Subaru Outback Special Appearance Package, Eric entertained my husband while John explained in more detail all the features. Eric and John stayed after hours on a Monday night to take care of us and never made us feel rushed. Thank you very much John and Eric for all your help.

martin226

Feb 2, 2014

This experience shopping at Subaru of Atlanta was the best i have ever had! Other car manufactures dealerships left a very bad taste in my mouth after dealing with them, which is why I didn't buy a car from them. After 2 days of dealing with Robert Hynson I knew i was going to end up getting a Subaru from him. His experience and willingness to find answers for me was very refreshing. He did not once try to get me into a car i didn't want and he worked very hard to find the exact car i requested. When other dealerships has trouble finding the car i wanted they would try to persuade me into a car with features i didn't want or need just to get their sale. Robert and the whole team at Subaru of Atlanta (Classic Subaru) were very helpful and friendly and i will be returning to them even though its a 2 hour trip.

jtoddspradlin

Jan 25, 2014

From the time I initiated an internet-based inquiry through the time I completed the purchase Robert was very helpful and attentive. The entire process was quite efficient.

glaciernp

Jan 24, 2014

Robert Hynson is the complete opposite of the stereotypical car salesman. He is professional, personable, and knowledgable. He promptly followed up on my questions but I never felt pressured to buy. Although everyone at this dealership may be of the same caliber, I recommend requesting Robert.

tiger2deuce

Jan 23, 2014

I purchased my first Subaru vehicle and could not be more happy with my purchase and the process of purchasing the vehicle from Classic Subaru. I sent a request online about a vehicle and received a prompt response from Robert. I appreciated his openness and transparency about everything throughout. My experience with Robert was nothing like the "normal" sales person encounter. I never felt pressured, the mood was very laid back. We even talked about local trails, biking, and hiking. I'm very happy I was able to work with Robert, and look forward to possibly purchasing another vehicle from him in the future.

robdowns

Jan 9, 2014

My wife and I purchased a Subaru Outback from Classic Subaru in 2013, working with salesman Robert Hynson. We enjoyed the experience so much that when we decided to purchase a second vehicle, we went back to Subaru and specifically sought out Robert Hynson to assist us. He is professional, friendly, and very knowledgeable, answering all of our questions. It was a very smooth transaction, in both cases, and we are very appreciative of his assistance. Normally, you have to deal with high pressure salespeople at a dealership- that was not our experience at all with Robert. Since we're now a Subaru household, we look forward to working with him in the future for our next purchase, and would encourage others to do the same.

Picky Customer

Jan 8, 2014

I found the dealership a very welcoming environment and willing to work with buyers to purchase a car. They were very helpful in explaining the product, negotiations were good for trade-in, and the car I selected had for the most part everything I wanted on it. The dealership looked around to get the car I wanted with the options and color that I requested. Considering other cars on the market today, the Suburu car had the best options for me. The dealership was cordial and not pushy.

shaiguyhc23

Jan 7, 2014

Staff was very friendly and accommodating. I really did not get the feeling that they were pushing to sell a car like other dealerships I have been to. Instead it felt like they were helping me to find exactly what I wanted and make sure I was satisfied with it. Overall it was a great, low pressure buying experience and I would buy from this dealer again. In fact I plan to in the future when my fiance needs a vehicle.

teetymes

Dec 30, 2013

This is the second time to purchase a Subaru from Mike Mizzi and this dealership. Mike is a great guy. Eric, manager, was very nice! Great place!!

GoingBackToCallie

Dec 26, 2013

From the start this was a very different experience. Made an appointment with Robert and from the beginning it was going downhill. Cannot believe how much this guy talks about himself and nothing about the car. It seemed like every questions I asked went over his head and he answered with another statement about himself or his Jeep, I don't think he knows he sells Subaru. If you have the chance to work with him, don't ask questions, it won't help.

rubyandtucker

Dec 17, 2013

We had an amazing experience from the moment we entered the showroom. Everyone was warm, friendly, courteous, knowledgeable and patient(we had many questions). We leased a Subaru Forester. This car has many bells and whistles that we haven't had on past cars. When we picked up our car, Robert spent several hours with us going over everything we needed to know about the car. He helped us with the rearview mirror navigation system, the Bluetooth and much more. He offered help to us anytime we might have a question. We felt that both Robert & Eric showed great concern that we should be happy and satisfied with our choices. We felt we had made two new friends by the time we drove away in our car. Sooooo today, Robert and I arranged time when I could get some more help. He spent time helping me understand more about Bluetooth and how to program the phone. He also helped with the navigations system. I am confident, that I can always get my questions answered, and that's a good feeling.

akhilakambhampati

Dec 17, 2013

Robert is a great guy he made us feel comfortable, excellent customer service and friendly staff. I would definitely recommend this dealership to my friends.

my1stsubaru

Dec 16, 2013

These guys rock. Herman, Eric and John were amazing. They got us into an amazing car at an amazing price. I have basically told everyone I know about how amazing they are as a dealership and Subaru as a brand. I would absolutely go back and buy another car from them. I never ever felt pressured or like they were trying to use any "techniques" on me. And when I say that, I have a degree in psychology and kind of enjoy "the game," but either these guys are genuine Jedi masters, or (more likely) they are courteous, professional guys selling an awesome brand of car. Herman's been at this dealership for 15 years, John drove the exact car we were buying and Eric has a Forester with 250,000 miles on it that sits in the showroom so you can see how amazing it still looks. They love Subarus and they quickly made me into a believer. They worked with us and within our budget to get an incredible car- the XV Crosstrek. We could not be happier with our experience, our car and the feeling we walked away with. We feel so secure and genuinely satisfied with getting a fun, safe, affordable vehicle. Seriously, you can't go wrong working with these guys. Check them out.

1stNewSubaru

Dec 16, 2013

My husband and I purchased our first new car here a few weeks ago. It is a gorgeous XV Crosstrek. To say that the staff was helpful would be a grave understatement. I am the type person who has to know every tiny detail, every charge down to the penny, every safety feature, etc. etc. We made about 5 trips in and out of this dealership and 3 others, thinking about which car to get, which features, what we could afford, etc. Anyone who has ever purchased a car can tell you, it is mentally and emotionally draining. However, the staff at Classic Subaru of Atlanta, namely Herman, Eric and John were incredible. They patiently answered all my questions, diligently called me back, worked within our budget to get us the car we really wanted even when we flip flopped our choices again and again. Honestly, they got us way MORE car than we realized we could get and still stayed within our budget. I was shocked we could afford a subaru, not to mention one with as many upgrades as we left with. They were kind, courteous and I never once felt that "car salesman" pressure from any of them. John owed the car himself and was quick to tell me his favorite and least favorite things about it. Herman's been working at that dealership for 15 years and Eric owns a Forester that's got almost 250,000 miles on it and sits on the showroom floor to show you what amazing condition it is still in. To say these guys stand behind their brand is absolute. They showed us why they loved Subaru and it really did make me see the value in it and really fall head over heels for our car. If I could tell you how many people have told me how jealous they are of our new car you'd laugh. Its basically everyone we know. But honestly, the best part of the whole experience was the security I feel in really, truly getting an amazing car at an amazing price.

joeyjgibson1

Dec 6, 2013

Very happy with our experience. Got the car we wanted. The employees were highly knowledgeable and helpful. Can't speak more highly of this dealership for a car buying experience. No high pressure sell. Gave us facts and figures and walked us through the process of buying a new car.

darnell10

Dec 2, 2013

I brought my car from high school to them to trade in for a new Subaru. This was my first time buying a car without my parents and of course I was concerned about fast talking salesmen. However, when I got there I immediately felt comfortable. John greeted me and offered to let me test drive a car while they looked at mine. Eric talked with me openly and honestly about financing options and worked with me to find a manageable payment. They both walked me through the car buying process step by step, answering all of my questions. I never felt lost or pressured. I was impressed and so grateful for their professionalism. Not to mention, I am in love with my new Subaru! I will definitely be back if I ever need a new car.

paden

Nov 27, 2013

Robert was great to work with. He got us the car(2013 Subaru Outback) we wanted at the price we offered. He will go to bat for you too!Great Car! Great Dealership! Great Price! We loved the experience. No pressure sales team. Would recommend this dealership to everyone interested in driving a Subaru!

desi1310

Nov 26, 2013

Robert worked with me to decide between a Subaru Forrester and Crosstrek. He was enthusiastic and very knowledgeable about both cars noting the differences and trying to help me decide which to purchase by understanding what "extras" I am used to and what I could do without while keeping the price where I wanted it. The price was right where he had quoted me online, which was nice.Robert showed me in detail all the cars necessary features, especially safety ones, and set up bluetooth and favorites.Eric, the sales manager, stayed to make sure all of the details were taken care of until the dealership closed. I had test driven Subarus at other dealerships and none were as knowledgeable as Robert...or as enthusiastic.I would recommend Classic of Atlanta and especially Robert Hynson to anyone purchasing a Subaru.

radiomaven518

Nov 17, 2013

Since the first day I walked in this dealership I have felt welcome and as if I was among really good people. I love the car I have and everyone who I dealt with was very helpful in making sure I get the best deal for me! Since then I have gone in for service and had to deal with a couple unfortunate events and the staff has treated me as if I was one of their own. I have felt nothing but taken care of from day one.

Sgkeller

Nov 13, 2013

Robert is an extremely helpful and friendly salesman. When I started looking for a Subaru, I was indecisive to say the least. Regardless, Robert worked with me to find the right car after several iterations and buying from another state. When it came time to order, the process was very smooth. After the deposit was made, he kept me updated every step of the way. When the STI finally arrived at Classic, he sent texts and pictures, again keeping me updated at every turn. They made the paperwork easy, even beating the low financing rate I was bringing in. When I finally took ownership, it was Robert's day off, but he still made sure to get in touch with me and make sure everything was exactly the way I wanted. He made the buying experience a pleasure and I look forward to working with him and Classic in the future!

cldavis9702

Nov 5, 2013

Being retired, I have bought my share of new cars. Over the years I have bought everything from Chevys to Audi's, Lexus and several other brands in between. I have also dealt with car dealers outside of Atlanta. I can say that by far Classic Subaru was the best, most pleasant, most knowledgeable and most professional dealership I have ever done business with. Eric Fritsch and his staff made buying a Subaru something to look forward to, not to dread. Not only do they sell a great product in Subaru, they perform as well as the product does when it comes to quality and performance. If you are looking for a lot of vehicle for the money and a dealership to back it up, Classic Subaru is the place to go. I am sure I will do business with Eric and team again.

C L Davis

Nov 5, 2013

Being retired, I have bought my share of new cars. Over the years I have bought everything from Chevys to Audi's, Lexus and several other brands in between. I have also dealt with car dealers outside of Atlanta. I can say that by far Classic Subaru was the best, most pleasant, most knowledgeable and most professional dealership I have ever done business with. Eric Fritsch and his staff made buying a Subaru something to look forward to, not to dread. Not only do they sell a great product in Subaru, they perform as well as the product does when it comes to quality and performance. If you are looking for a lot of vehicle for the money and a dealership to back it up Classic Subaru is the place to go. I am sure I will do business with Eric and team again.

RebeccaRudell

Nov 1, 2013

We were in the market for a new car and have always wanted a Subaru. We have both been loyal Honda owners all our lives, but felt like the Subaru fit our active lifestyle and wanted to give it a test drive. We went in looking at the CrossTrek and the Outback. Once we drove the Outback we new it was what we wanted. John was such a great sales employee from the moment we walked in the doors until we drove off with our new car...and has even been helpful after! He made the "dreaded car buying experience" a really great experience. We really appreciate the genuine kindness from him and Eric as they helped us along with the process of buying our new car. We are very happy with the car and happy to be a part of the Subaru family.

Rebecca

Nov 1, 2013

We were in the market for a new car and have always wanted a Subaru. We have both been loyal Honda owners all our lives, but felt like the Subaru fit our active lifestyle and wanted to give it a test drive. We went in looking at the CrossTrek and the Outback. Once we drove the Outback we new it was what we wanted. John was such a great sales employee from the moment we walked in the doors until we drove off with our new car...and has even been helpful after! He made the "dreaded car buying experience" a really great experience. We really appreciate the genuine kindness from him and Eric as they helped us along with the process of buying our new car. We are very happy with the car and happy to be a part of the Subaru family.

kaly atlanta

Oct 28, 2013

It was a very pleasant experience; the salesperson was very polite, helpful and DID NOT USE high pressure tactics. He was empowered to finalize the drive-away price without using the familiar tactic of" let me check with my manager". The whole process took less than 2.5 hrs. I would most definitely recommend your dealership to my friends

FrancesShaheen

Oct 22, 2013

On our initial search for a Subaru Outback we went to Subaru of Kennnesaw first. Did not have a great experience there so we decided to try Classic Subaru even though we thought their inventory would be smaller. Turned out that despite that, they had the ability to try and locate our choice of vehicle from other dealerships within a 200 mile radius which Subaru of Kennesaw never offered. Robert Hynson and Eric Fritsch were always very friendly, honest, patient and accommodating with us for the at least four times we came in to research our car choice. It was a pleasure to work with them and, I would recommend Classic Subaru to anyone.

jpduffyiii

Oct 9, 2013

I recently purchased a new XV Crosstrek from Subaru of Atlanta and my experience was great. This was the first time I've ever purchased a new car and I was extremely nervous. The staff was very nice and made me feel comfortable throughout my experience. I love my new car and am happy that I now own a Subaru, especially from this dealership. Unfortunately I damaged my rims already on a curb and had to bring the car in to get serviced. I was pleased to find that servicing my vehicle at Subaru of Atlanta was a positive experience as well. While I was shopping for my new car I visited several other dealerships and these guys were more professional and friendly than all the others, by far. I would highly recommend stopping by and taking a look at your next, or first Subaru.

XenophonAnabasis

Sep 29, 2013

I got out-the-door bids by email from 7 dealers for a particular Subaru Forester to be ordered from Japan. Classic was the low bidder. (That doesn't mean, of course, that you will get a low price if you walk in there and attempt to negotiate with them.)When we went to pick up the car, they tried to sell us a long list of worthless or overpriced services and accessories, like extended warranties and service contracts, and a $500 car wax job. But it wasn't really a hard sell and they accepted our "no" to everything. I gave them a check for the price they had quoted in the email and we drove away. Clark Howard on the radio says to never go into a dealership except to pick up the car you have bought over the internet, and that is what we did.

rcanderson

Sep 24, 2013

We never thought of buying a Subaru but we are glad we did! One Saturday after running errands we passed by the dealership and met Robert. He offered us to test drive the new Forrester and we never looked back. We had been shopping around for a car for a year and half. What I like about Robert the most is his personality. He is very personable but not over the top. Some of the other dealerships try too hard and it doesnt seem sincere. We didnt get that from Robert. Also his knowledge about cars is overwhelming. The guy knows his stuff and he very aware what other makes and models have and dont have. Very impressive!Robert never pressured us and listened to our needs and requests. He made the whole dreaded buying process seemless.Thank you so much Robert!Our finance guy was very personable and he stayed late to go over our finance needs. He made us feel valued and important not just a number. Thank you finance man! (sorry i forgot his name - it was late and we were the last to leave).

ksduck

Sep 3, 2013

My husband and I recently purchased an Outback from Robert at Classic Subaru of Atlanta. Overall, we had such a positive experience with him. While we were looking for a new vehicle, we visited numerous Subaru dealerships and other dealerships as well; Robert was the most enjoyable to work with by far. Not only did he make the purchasing process painless, the high level of customer service continued even after we drove our new Outback off the lot. I would highly recommend Classic Subaru of Atlanta for customer service and price (we compared at least 6 other Subaru dealerships in Georgia). Also, ask for Robert -- we really enjoyed working with him and never felt like he was pressuring us to make a purchase (which we can't say the same for other Subaru dealerships we encountered).

trosterbyrne

Aug 25, 2013

I contacted Robert over the phone and we were able to find a price we were both comfortable with. Robert was easy to deal with, very straight forward communication. I need lots of detail to be comfortable with such a large purchase and he was happy to provide enough info to make me comfortable. The day we were expecting the car to arrive from another dealership Robert called and told me that the other dealership had made a mistake with their inventory and the car was not available. He and the manager handled this as well as they possible could have. I did not have a car so they offered me a loaner until a new car could be found. They made it right.We found a new car and we bought it. Price was as promised. Happy customer.

atl_eventer

Aug 24, 2013

I purchased a new 2013 Subaru Outback last weekend. If I could give this dealership a rating of "exceptional", I definitely would - it's certainly deserved. I've purchased vehicles from other dealers in the past, but this car buying process exceeded my expectations. Erik and Robert were extremely friendly and very knowledgeable about the vehicles, and I can honestly say I felt zero pressure. From the online inquiry, to the test drive, to getting a tow hitch installed, I experienced nothing but courtesy and friendliness from the entire Subaru team. If you're in the market for a Subaru, I highly recommend you give these guys a call. You won't be disappointed.

Boston_3423

Aug 13, 2013

Went in just to test drive the Forester and compare with the other suv's that I was considering and I was totally blown away! I had no idea Subaru offered so much! My Sales Consultant John Rigg was GREAT! My husband and I were amazed that he only gave us the information that we wanted and nothing more! He answered our questions, and even knew what the other cars offered that we were looking at and why the Subaru was better! He is Right! This is my first Subaru and it will NOT be my last! I will tell everyone I know to buy a Subaru and if they do, they need to go see John Rigg at Classic Subaru! Five Star Treatment from start to finish!

erinkaz8

Aug 11, 2013

We had a great car buying experience! As a previous Subaru owner, we knew that we wanted to purchase another Subaru and were very pleased with the service at this dealer. Robert was extremely helpful and professional. I would recommend Robert and Classic Subaru to anyone interested in purchasing a new or used car.

LuLuKGA

Aug 6, 2013

I thoroughly enjoyed working with Mike Mizzi, who is very patient, friendly, knowledgeable, cool, and low pressure. I traded in a 2001 Saab 9-5 wagon for my first Subaru (an Outback). Mike was easily able to compare the 2 vehicles and point out all the similarities and differences. I was really dreading my car-buying experience, but everyone at Subaru of Atlanta, especially Mike, made my experience very pleasant, low pressure, and time-efficient. Also, I love my new Outback! If you are thinking of buying a Subaru, I highly recommend Subaru of Atlanta!

Decatur1004

Aug 2, 2013

Let me start by thanking Classic Subaru, Herman Jones and Eric Fritsch for the best and most professional car buying experience I have ever had. Having purchased many cars through the years, I have never thought of a repeat purchase until now. Thank you for making car buying just that pleasant and easy. I visited and priced vehicles at three (3) other dealerships in the Atlanta area. One dealership insulted my intelligence (yes, women can do math), another dealership had no sense of urgency (yes, I would like to buy a car today not next week) and a final dealership wanted to argue with me about my own financing (yes, my 1.9% is less than your 2.9%, it does not matter the term length.) Subaru buyers are not the norm and neither is the car. As this car sells itself, I would encourage all other dealers and dealerships to get out of the way and let the car do what you did not. And, if you want a true Subaru buying experiece, I encourage you to call or visit Classic Subaru.

kjdesimone

Aug 1, 2013

Great experience. Eric and Robert made the whole purchase process simple and hassle-free. Would highly recommend to anyone interested in buying a new Subaru. All went out of their way to make sure I had the vehicle I wanted, delivered that day. Couldn't be more happy with Classic. This is the 3rd Subaru I've owned and first bought in Georgia. By far the most pleasant buying experience of all the other purchases. Kenneth D. Sandy Springs, Georgia.

cindysherwood

Jul 22, 2013

We purchased our 2014 Subaru Outback from this dealership. Robert Hynson was our sales person. He was very attentive during the process from the first contact. We requested a online quote, met with Mr. Hynson and finalized the sale. Mr. Hynson was very professional and spent quality time with us. He went every detail of the Outback and carefully explained its features and answered all our questions. We would definitely do business with Atlanta Classic Outback again and highly recommend this dealership and Mr. Hynson again!

stephenDM

Jul 7, 2013

I live in Savannah and was looking for a Crosstrek. I began negotiating with about a dozen dealerships within 250 miles of my house and was able to reach a deal with Mike Mizzi that I was comfortable with. Negotiations with Mike were professional and pleasant; there was never a hard sales pitch, just an effort to see if we get to numbers that would make a deal work out. After we had made a deal on an out-the-door price, Mike sent an e-mail confirming the price with a breakdown of how the out-the-door price was calculated so that when I picked up the car and signed the paperwork there would be no surprises. We drove from Savannah to Atlanta 4 days later and picked up the car and filled out the paperwork. There were no surprises, the pickup was easy, and the experience was very good. When I buy my next Subaru, I will definitely contact Mike first. My purchase from this dealership differed from past car purchases in that there was never a hard sales pitch made and there was never an attempt to add in any hidden fees. In short, it was an easy, honest transaction.

cmwillis76

Jul 4, 2013

Top notch customer service! My salesman Herman greeted me shortly after I entered the showroom and made me feel comfortable by asking me questions about what I wanted, not telling me what he thought I needed. He took his time explaining things about the options and he knew the cars/features he was recommending very well. Eric, the GM, made time in his busy afternoon to come talk with me and added value to my experience. I visited 3 other car maker dealerships that afternoon but Subaru of Atlanta earned my business.

dtlove

Jun 28, 2013

I purchased a new Subaru Outback to replace my old 1997 Outback from Robert Hynson. I enjoyed working with Robert on the purchase. He was never too "pushy" and took lots of time with me on two test drives. I had narrowed my new car purchase down to two options, the other being a Mazda CX5, but decided to go with the Subaru. as it is a car I had loved to drive for 16 years, and it just felt right for me. Robert helped to make my buying experience at Classic Subaru of Atlanta a pleasant experience, as did the other staff members I encountered there.

br1941

Jun 27, 2013

This was my first Internet car buying experience. Robert Hynson promptly responded to my inquiry, which was followed up by Eric Fritsch, the General Manager. I found this dealership to be "very" competitive when compared to the other three Subaru dealers that I had contacted. After driving the 150 miles from our home in North Carolina, everything that we had discussed and agreed to via email and by phone was exactly what happened in closing the deal. "How refreshing!"Because of the distance, Mia, our golden doodle traveled with us. Mr. Hynson had a water dish, treats, and a resting place waiting for her. The atmosphere at this dealership is different from anything that we had experienced in the past. Everyone we encountered, regardless of their position, seemed to be happy working there. Our experience and observation of Eric was that he was supportive of his staff, never intrusive, and friendly in his approach to us personally, as well as his treatment of his staff.Purchasing a vehicle can be a frustrating experience, especially for seniors. We "almost " can say that we enjoyed it. Since the purchase of our 2013 Subaru Outback, we have recommended this dealership and our salesman, Robert, to our friends and neighbors who have admired our new car. In conclusion, very few salesmen do a follow up after you leave the dealership. So far we have had three calls, one to make sure we got back safely, another weeks later, to see if we had any questions about the car, and the last one to check to see if we had received our Florida registration. Very detailed oriented. BR1941

Miffoby3

Jun 7, 2013

I had an excellent car buying experience with the Classic team. I never felt pressured at all. I mostly worked with Robert who did a great job managing the process. He also seems to know a lot about cars in general so I appreciated his knowledge sharing about cars and trucks as we discussed the many options on the road today. I also spoke with Eric a lot and I valued that he was part of the process to ensure I was a satisfied customer. The team was respectful and professional at all times during our negotiations. Eric has really built his team to build "customers for life". I kept changing my mind about the car, the color of the car and the timing of my purchase and they were super patient and respectful of my decision and my time. I never felt rushed into making a decision. When we were playing with the electronic gadgets and we ran into a snag, they grabbed Herman to come lend his expertise and he was super friendly and patient in helping me. I financed the car through Subaru and I was pleased (and a little surprised) that after they presented my options (for vehicle assessories & add on warranties) they did not badger me at all when I declined. I was very, very happy with my entire car buying process from start to finish. I would highly recommend Classic! Working with Eric and Robert was a very refreshing experience.

Yaeger1

May 27, 2013

My husband and I just purchased our first Subaru. We went to the dealership knowing exactly which car we wanted (we'd seen it online) but not wanting to purchase face to face. We wanted to check out the vehicle to make sure it was exactly what we saw online and then purchase online or over the phone. We had a not-so-wonderful experience last time we purchased a car and did not want to deal with the "pressure" situation that most dealers put you in. We walked in and told the manager exactly what we wanted and he took us in the office and laid out the numbers for us. There was no pressure and it only took about 10 minutes. We were so happy with the way we were treated. They did not want to sell us a car unless we were totally comfortable with the experience. There was no pressure, just honest, helpful people. It was so refreshing! Needless to say, we went ahead and purchased the car at the dealership because of the way we were treated. I would recommend this dealership to anyone looking to purchase a car. We will definitely be lifetime customers.

jescatmic

May 19, 2013

My partner and I went looking for a used Subaru to add to our family of Subaru's. Months ago I was in a car accident, in my old subaru 2005 Outback Impreza, totaled out :( The car saved my neck I have no doubt. I'll be a subaru owner for life. So I purchased a new 2012 Forrester to replace my total. My partners car needed replacing so we shopped around and around ( she's a touch obsessive on research ) Classic had a used forrester we test drove. We drove up to another dealership just to be sure Classic had the vehicle we wanted. The price was a bit higher. But the customer service really made us feel welcomed. We felt like family, one of the employees even joked we should be put on the payroll. HAClassic is not closest to our home, but we will not hesitate to recommend these guys because of the friendly service and the speed of the service dept. We love those guys!

piroshapiro

May 15, 2013

Everyone we met with at Classic Subaru was exceptionally knowledgable regarding their product, and it truly seemed as if they are personally convinced of the superiority of Subaru vehicles. Although they obviously had an interest in selling us a car, no one applied too much pressure or came across as overbearing. Robert Hynson, our primary salesperson, was particularly likable and easy to work with. When it came time to purchase our white 2013 Outback Premium, all preparations were textbook and the "check-out" process was efficient. It's a casual, low-stress group of folks over there who know their business well. True professionals!

Forester2014

May 8, 2013

From the moment my wife and I entered the sales showroom, Mr. Herman Jones welcomed us to Classic Subaru. Mr. Jones focused his entire attention on our questions, concerns and providing test drives. Once we decided on a 2014 Forester, Mr. Jones began a regional search for the total Subaru package that we wanted. There was absolutely no pressure to purchase! He made the total experience positive. The General Sales Manager, Mr. Eric Fritsch, introduced himself and welcomed us to Classic Subaru. Mr. Fritsch has answered my questions and concerns since our purchase. My wife and I highly recommend Classic Subaru. I have experienced a much different approach while car shopping in the past at other dealerships. I prefer the "family centered" approach of Mr. Jones and Mr. Fritsch. In conclusion, Mr. Jones located the 2014 Subaru we requested. We love the car. It is a good feeling to know that when we return for service or call to have a question about our new Subaru answered, that we will be assisted by two gentlemen who share our value of treating others like they would like to be treated.

wmorgan13

May 1, 2013

When writing about my experience with Classic Cadillac, actually the Subaru part of the dealership, it is better to tell you what not to expect. You won't have people hounding you as soon as you get on the lot. You won't have people calling you 2-3 times a day asking you to come back in because they will give you special, "Internet Pricing."You won't have people who are completely unknowledgeable about the cars trying to sell you one just so they can put another notch on their belt.You won't have people try to bully you into agreeing to their garbage price that is $2000 above MSRP (Cobb County Toyota...)And most of all, you won't have people try to talk down to you just because you want to be able to actually do your own maintenance. While the first two problems can come from most car dealerships, the last ones are the items that really get to me. Heres my story, I promise I will try to keep it short. On April 1, yes april fools day, the engine in the car that I have had for the past 5 years starts knocking and I figure it's just a matter of time so my fiance and I decide it's time to go car shopping. I have been fond of subarus ever since I drove a buddies years ago, and my priority is to keep her safe so the first place we go is to Kennesaw Subaru, since it's only 4 miles from the house. We arrive on the lot and after looking around for 20 min. or so we go inside where the receptionist refers us to a financing gentleman who was friendly, however wasn't knowledgeable about the 2014 forester that had just come out. No problem, he then referred us to Art, the only salesperson there who had been running down every person who was 40 and above in the lot. I guess being well dressed in your late 20's doesn't really account for anything these days. I was willing to look past that until he himself was unable to answer any of my questions about the forester as well as he seemed to downplay maintenance on the vehicle. I am by no means a mechanic, however I have worked on every one of my vehicles, last week I put a new head gasket in an old truck, so when I ask what is the easiest way to change the spark plugs and you give me a, "Well I bet you're just a shade tree mechanic. I had a lot of friends in high school that said they could fix cars for a six pack and weekend, however it's best to leave it to the professionals...." I don't plan on pulling the engine, however having the ability to do routine maintenance on any car I drive is important, especially when the engineers and smart and considerate enough to design for it. Well we get inside to talk to him and he seems more concerned that it's after closing time until he ask about where we work and I tell him I'm an engineer. I guess that made dollar signs pop up in his head so he wanted to sit down and run some numbers. Throw out all those things and try to give him a fair chance, after all the car did drive really well, and he is figuring up some kind of price and the number he throws out to me is $3000 above MSRP! I ask him about it and he blatantly lies to me, then I refer him to the pamphlet he has pined to the wall and you just see his eye twitch, yes I have 20/10 vision and I can read the small print that far away. He stutters and catches himself then starts well you have a dealer fee and fees to get it here, then you have all the accessories... ohh yeah and part of the tax is added into that. Needless to say I almost counted subaru out, however my fiance loved the way the forester drove and the safety is second to none so we gave classic subaru a shot.The differences were mind blowing. Classic Subaru was over a 30 min drive from the house so I just look at their inventory and I find out they have a turbo version, which was one of my only complaints about the forester, funny how I never heard anything about it from the other place. I send an email out and was responded to by Eric the General Manager. Not only was he knowledgeable, he wasn't pushy, overbearing or a jerk like I had experienced elsewhere in the car search. Well after trading emails back and forth, my fiance and I decide to make the trip and when we arrive Eric introduces us to Mike, who ended up being our sales consultant. While on the test drive, every single one of my questions about the subaru were answered correctly and honestly. Mike wasn't trying to push us into a car that we didn't want, and listened to every concern we had. We went back and forth for the next month as we test drove other cars, rav4s, escapes, rouges... you name it we drove it. The problem we kept coming back to was every car we kept comparing to the subaru. Every time we came back to Classic Subaru we were never treated rudely, told to come back when we were serious or anything in that nature. Not only was it the friendliest car dealership we visited, but also the most knowledgeable. We ended up ordering a forester that is exactly the way we wanted it and got a great deal, well under the truecar price. Do yourself a favor and don't waste time going around to other dealerships, especially anything in kennesaw. While it might be close, my experience was most of them are just jerks for a lack of a better term. I have been extremely satisfied with Classic Subaru and hope to do business with them again one day.

TLatala27

Apr 30, 2013

This was our first new vehicle and both Eric and Robert were excellent. They made it effortless and an enjoyable experience. There was no pressure. They were very nice, attentive, helpful and went out of their way to make it a pleasant experience. We also felt that we got a good price. I would highly recommend them to anyone looking for a vehicle.

jonnybatl

Apr 27, 2013

The overall experience with Subaru of Atlanta was great, right from the initial email I sent inquiring about price. I had a prompt reply without the "sales process". I knew what I wanted and how much I wanted to spend and they were very straight-forward. I went in to check out the Impreza and right away felt at ease and not pressured. Both Eric and Robert were great to work with. I would highly recommend Classic of Atlanta Subaru!

JDrann

Apr 26, 2013

My purchase of a 2013 Subaru Impreza Hatchback was by far, the best experience of any of the dealerships here in the Atlanta area. Eric was the easiest to work with, to negotiate a deal over the phone, almost all by text and email, so I literally came in the next day, signed the documents and drove away the car. They're aggressiveness on price-point matched or beat out all of the competitors in the area, and his personal touch in ensuring that the deal was fair and got done right away made this the best place for me to buy my next car. Hats off to Eric and the whole team at Subaru of Atlanta / Classic Subaru! I would recommend this place all day long for purchasing a Subaru-hands down!

mattg89

Apr 20, 2013

Robert was very helpful, very down to earth he wasn't just trying to get me out the door. Overall quality of the vehicle is excellent, and so was the service.

con39

Apr 15, 2013

I recently visited Classic Cadillac & Subaru to purchase a new vehicle and it was one of the MOST pleasant experiences at a dealership I've ever had! The general sales mgr; Eric Fritsch was very knowledgeable about the vehicle I was purchasing and assisted in every step of the way to ensure I was satisfied. There were no "pushy" sales pitches or attempts to sell me something I didn't need or want, which was very refreshing.I actually felt like the staff cared about me and wanted my business. I am a very happy customer and intend to continue to purchase vehicles from Eric, Mike and the staff with Classic Cadillac!!

Leanneg

Apr 13, 2013

We had a wonderful experience purchasing a new Subaru Outback here. Mike and Eric were friendly and easy to work with. They were willing to help us meet our price point without adding any stress to the experience. I would definitely recommend this dealership!

brittmarchman

Apr 8, 2013

Eric and Robert were extremely friendly, helpful and above all professional. We arrived very late to the dealership and both (patiently) stayed extremely late to make sure we were taken care of, and were happy with our purchase. They answered all of our questions, gave us a lot of good information and made the sale as low pressure as is possible. I would highly recommend that you should not only buy a Subaru, (which you should) but that you should buy it from them, even if they aren't the closest Subaru dealership to you.

hcspero

Apr 5, 2013

My wife and I began looking for a car early last year and were very put off by the old Sales Manager, Jay. I left a negative review on Google as he had a very old school style, e.g., "are you going to buy it or not?" giving us a hard time about test driving, etc., which in this day and age with the economy as it was is completely unacceptable. Mike Mizzi was the sales person we were working with from the beginning and he left a message a few months after our less than positive experience, welcoming us to return and encouraging us to keep the door open, so to speak. We were reluctant but eventually returned and purchased a vehicle from Mike. Jay left shortly after and was replaced by Eric, who my wife and I later met one evening when we came in late to look at a vehicle. I can honestly say that the difference between Jay and Eric is incredible. It's one thing to give a customer a positive experience when you're starting from neutral, with no exposure to the customer. It's a whole different story to take a customer who has already had a negative experience and is reluctant and turn it into an extremely positive one.If you're on the fence about this dealership because of the shortcomings of the previous Sales Manager on the Subaru side of the house, don't take my word for it. I wouldn't if I were you. You don't know me and this is the internet, after all.What I would do, and what I would encourage you to do, is spend 30-60 seconds from the time you meet the new Sales Manager and pay attention to how you're treated. You'll be pleasantly surprised.

nmansfield14

Mar 12, 2013

I visited Classic Subaru to test-drive the Subaru Outback. I was not certain I liked it at first because it seemed a little smaller than what I was used to driving, but after seeing a couple of different ones and comparing available options/packages, hearing about the safety features, gas mileage, etc. I ended up loving the vehicle. Mr. Fritsch and Ms. Richardson-Mack were completely helpful and offered a buying experience I have never witnessed in all the years I've been buying cars! There was no high-pressure sales pitch, they were very respectful, helpful, and knowledgable. It was nice to be treated the way we were during this purchase as opposed to the traditional small town dealerships I have been used to in the past, which consisted of high pressure and a sole focus on making the sale. Classic Subaru looks out for their customer before the sale, during, and after which is very important when looking for a vehicle to keep long-term. The vehicle has impressed me very much -- the comfort is amazing as I drive about 80 miles per day for my job, the gas mileage is incredible (it is averaging between 26-29 mpg) (the only vehicle i have ever purchased that gets what the sticker advertises and what the salespeople tell you, as opposed to less). I feel very safe in the car and am overall pleased 100%. THANK YOU!

eplaskey

Feb 28, 2013

Everyone at Classic Cadillac and Subaru was very helpful. They helped me to find the car that I wanted and helped me with the numerous paperwork and details along the way. I would highly recommend this dealership!

wdstkgrammie

Feb 27, 2013

I have owned Subaru cars in the past, but my last car was not a Subaru. Even though the last car I owned was a good car and served my needs well, I was constantly comparing it to my previous car, a Subaru Outback. I saw an ad for the new Cross trek and test drove it at another dealership before deciding that it was not a good fit for me. The positive here was that I realized I was ready to get back to an Outback. I started doing some internet research and found the Outback I wanted as an internet special at Atlanta Classic for an awesome deal. Even though this is not an ideal location for me, the friendliness and knowledge of the staff was as much of a selling point as the car. Since I had come to Atlanta Classic for service with my last Outback, it was an easy decision to return. Everyone at Atlanta Classic that I have come in contact with has gone out of their way to be sure that I am satisfied and comfortable and that any questions/concerns that I might have are quickly addressed and resolved.Trina, my salesperson, was extremely helpful and friendly and made the whole experience for me effortless and smooth.

Bataski

Feb 25, 2013

I was pleased to encounter a saleswoman who did not pressure me, nor did she smoother me with a sales pitch. She was very friendly, kind, caring, and helpful. Thanks Mrs. Richardson-Mack

OutbackBuyer

Jul 8, 2012

I went there looking for a new Subaru Outback, and to say that their customer service was lacking would be an understatement. It was appalling! The person I initially talked with was fine, but I once I started talking to their manager (a guy named Jay) it all started going downhill. He was extremely rude, and was trying to use pressure tactics to get me to order the car on the same day - this to the point of being insulting. Talk about the guts on that guy dissing off a potential customer. Not mention their prices were significantly higher than other dealers. My advice is - spare yourself the trouble and time, and go to another dealer if you are looking for a Subaru. There are several good ones in the Atlanta area with much better service and prices. Avoid this like the plague!

ssaikia

Jul 7, 2012

I went there looking for a new Subaru Outback, and to say that their customer service was lacking would be an understatement. It was appalling! The person I initially talked with was fine, but I once I started talking to their manager (a guy named Jay) it all started going downhill. He was extremely rude, and was trying to use pressure tactics to get me to order the car on the same day - this to the point of being insulting. Talk about the guts on that guy dissing off a potential customer. Not mention their prices were significantly higher than other dealers. My advice is - spare yourself the trouble and time, and go to another dealer if you are looking for a Subaru. There are several good ones in the Atlanta area with much better service and prices. Avoid this like the plague!

Richard

Jan 2, 2012

This was my first experience buying a brand new car. I found that the people at Classic Subaru treated me fairly and professionally, treating myself and my friends with courtesy and respect. They are very knowledgeable about the vehicles they sell. I will definitely return if I ever need a new car!

CHRIS

Mar 8, 2011

Great job! Herbert KNEW his Subaru's! Owner of the Dealership came by and say "hello" and helped us out and followed up!!!!!!!!!Great follow up with services...THESE GUYS ROCK and the really understand customer service! I would highly recommend this dealer...