Used Cars for Sale at Clay Maxey Ford of Berryville in Berryville, AR

Betty Wood

May 2, 2015

We purchased a 2015 Ford Fusion in Nov. 2014. The salesman delivered the car to me at my work. He spent an hour (my lunch time) explaining all the options. He brought all the paper work to me to sign so I didn't have to take my work time to complete the sales deal. Which was very nice ! :)We have had our car serviced twice since we purchased. Berryville Ford staff is very friendly. Most of the staff work very hard to make the car servicing experience comfortable and again within my lunch time. Since I work in customer service I view the customer service attitude very critically. We can never do enough for our customer base. As long as Berryville Ford staff display this attitude I will continue to do business with them and recommend their business to my friends and relatives. I am not voicing that Berryville Ford did all that could be done. I did see some areas for improvement. I do appreciate their efforts and commitment to good customer service. We should all strive to make life better for others. Thank you for allowing me to express my opinion.

Service

Apr 28, 2015

The tech got right on the vehicle and we were out of there and back home in a timely fashion with the problem resolved. Thanks again!

Robert Mooney

Apr 22, 2015

Our service went great, except you need to add cleaning the car after service.I personally think it's like putting the icing on a cake. It makes the ownerfeel like you care and provide the very best.The sales department let $1000 dollars lose a sale.

Brent Candi Owens Revocable

Apr 21, 2015

i liked the experience so much that i bought a second truck for my wife. wes was great to work with and the price was great.

Chris Claybaker

Apr 10, 2015

Will most likely buy my next truck from Mat Turner and Berryville Ford.

Michael Law

Apr 2, 2015

Extremely polite and respectful service. Easy to get an appointment.

Shannon Miller

Apr 1, 2015

I was running a little late and the service dept advised to come on! They remembered I needed to rotate my tires and asked if I wanted my mom wipers replaced! Excellent job!Love working with you all!!!!

Sharon Sloan

Apr 1, 2015

Went in for an oil change. Service was fast and courteous. Bought my ford escape here last summer. Very friendly and helpful staff. Would recommend to anyone.

John Speed

Mar 27, 2015

Wonderful people and excellent service! I would highly recommend to others and will be interested in buying my next car at Berryville Ford.

Evelyn Griggs

Mar 26, 2015

I have brought 2 of our cars there and have been very happy with the service.

Mary Diehl

Mar 25, 2015

I was in town and April had a cancelation so she fit me in. It saved me a lot of time and I appreciated that a lot.

Bonnie Ray

Mar 25, 2015

The folks there are very friendly and helpful. I will take my Escape there everytime.

Julianne Brauning

Mar 25, 2015

I was very appreciative of the extra effort your staff gave to me. While on the way to my apt I received a speeding ticket which caused me to be late for my oil change appointment. Your staff still fit me in for my detail and rescheduled me for the end of the same work day. Thank you, Julianne

Clint Scheel

Mar 24, 2015

I've used Berryville Ford for oil changes since moving to town and they have always done a great job. The only negative experience was a time that the oil plug was not put in properly and they more than made up for the mistake with customer service. They immediately sent a tech out to my home to pick up the vehicle and correct the problem, and assisted in cleaning up the oil that had leaked. I will continue to use Berryville Ford and appreciate their commitment to getting it right.

Norena Walker

Mar 2, 2015

The service staff is very friendly and keeps you informed of where your car is in the service being performed cycle.

Gail Knopp

Feb 26, 2015

Had a routine oil change and check-up. Your staff members were friendly and hospitable. They even complimented my little dog. It was a pleasant and prompt experience. Price was fine too.

Robert Gray

Feb 19, 2015

Bought the 2011 f150 xlt the salesman lucas did a great job getting what i was looking for i will definately be doing business with them again

jayh123

May 4, 2013

I gave this dealer the absolute lowest rating I could. Our visit to this dealership to purchase 2 vehicles ended at the police station filing a report on the Sales Manager. After a price could not be reached at the price the salesman first asked if we would pay today for, we decided to walk way without buying the two vehicles. As my wife left the office of the salesman, she was confronted by the sales manager and the salesman. The sales manager told her that she signed a contract and had to go through buying one of the 2 vehicles being discussed. The hand written page she signed on an otherwise blank page stated we would buy both vehicles for a set price if the dealer could accept that price... the salesman circled the one vehicle's info on the page and said we were under contract to buy the one. My wife walked away with the copy of the hand written statement and was followed out the door by both salesman and manager to our car. I began to drive away when both employees started banging on our window and standing so close to the car I was unable to safely drive away. I stepped out of the car and asked that they move back so I can leave. The sales manager then walked across the parking lot to confront me again at the exit of the lot. Less than a minute later he called me on my cell phone and continued to be rude. I informed him I was heading to the police station to address the way my wife was treated, harassed and cornered and that I would like the copies of our personal information back. He said I was "not going to get a xxxx thing...". At the police station he turned over the paperwork to the police officer and we were on our way.