Used Cars for Sale at Colonial Ford in Plymouth, MA
406 miles away from you!
Colonial Ford of Plymouth offers you the opportunity to find used cars by Colonial Ford. Colonial Ford is a trusted dealership serving clients throughout Plymouth, in search of certified used cars. Also, Colonial Ford is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Colonial Ford to get the affordable car that is right for you.
Location: 11 Pilgrim Hill Rd, Plymouth, MA 02360
Phone: (197) 940-1460
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What’s more, Colonial Ford of Plymouth has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Colonial Ford. Check out the listings today to find the right car for yourself. Colonial Ford is definitely the best place to buy used cars online.
SonofCuchulainn2
Nov 30, 2016
Bill O'Neill at Colonial Ford did a great job explaining the ins and outs of the cars I looked at with knowledge and candor. He is also a good guy to deal with. Shane Conroy helped my wife and me find a car loan with sympathy and grace. Both Bill and Shane were great to work with.
Thelma Cornell
Nov 29, 2016
I am so impressed with the professionalism of this dealership. George was my salesperson he was very knowledge answering all my questions. To be honest i was dreading buying a vehicle because my experience in the past has been that salesman are very pushy. Not at colnial ford. Both George Andruk and Dell Roderick were extremely helpful i strongly recommend this dealership for anyone who is looking for a hassle free experience
Cap't R
Nov 29, 2016
John Colas & Associates are businesslike and professional, Communication and follow-up was excellent throughout. I am pleased with the purchase and recommend Colonial Ford without reservation.
Javi
Nov 28, 2016
My wife and I dealt with Bill O'Neil and his manager Jason Lehner. They made it a pleasant experience for us and also made it a no brainer to purchase our new vehicle. Very knowledgeable and listened to what was important to us in a new car. I highly recommend this dealership to anyone interested in new car but specially the 2 gentlemen I dealt with Bill & Jason.Thank you,
LS
Nov 28, 2016
I had a great experience with Dennis Leoleis at Colonial Ford. He walked me through a all the points of buying a car, which for me is a daunting process. I really appreciate the extra miles (no pun intended) he went to make me comfortable!
Csofia1017
Nov 26, 2016
Arthur was very helpful finding my husband a work van for his electrical business by using his own trade work experience. He knew exactly what would be needed in a van to make his job easier. Plus very friendly and made the whole buying a vehicle experience very enjoyable and less stressful. No pressure at all.
corcorann
Nov 25, 2016
Amazing experience easy car purchase ever. I recommend this dealership to everyone. I actually enjoyed it start to driving away.and I will be back again.
Adam Brewster
Nov 24, 2016
No BS! That's what I asked for when I walked through the door at Colonial Ford a few weeks ago. After over a month of research deciding on the right truck, checking prices, dealer inventory, etc. I finally decided I better go drive one to make sure...It just so happened the day before I received an email from Dwight Coblazo inviting me in to check out the F-150 I had inquired about on their website. He told me to ask for Winston Bennett, so I did. While I was waiting for Winston, I got hooked up with Art Guertin and he quickly went to work locating the vehicle for me and getting a plate on it.I chatted with Winston for a bit and told me I was in good hands with Art and he'd take care of me. Boy was he right, Art was the perfect match! See, while I asked for no BS, I'm kind of a PIA when it comes to getting all my questions answered and making sure I'm getting a good deal. Looking back, this was my very first brand new car buying experience and quite an education. Art took it all in stride and there was never any pressure. In fact I put a few $ down to hold the vehicle while I thought about it, couldn't make up my mind after 24 hours and they refunded my money no questions asked, no pressure. A week or so later after texting questions back and forth with Art (and checking several other dealerships who all fell way short of my Colonial experience), I finally decided to pull the trigger.I knew it was a great deal, the truck (thankfully) hadn't been sold, Art went above and beyond to make me comfortable and worked closely with Dell Roderick to get me into a buying program that worked for me and my budget...they really delivered!I sat down with Shane Conroy to finalize the paperwork, he did his job and went over all of the "extras" that come up at the end. He answered my questions honestly about what I might need and might not, I never once felt like I was being put over on. I trusted his experience and opinion.In fact in the end, I can say that about everyone at Colonial. I trusted them, their experience and I believed their answers when I asked the question "what would you do?" For my money, I couldn't ask for anything more in a buying experience.When the truck was ready Art called me and offered to deliver it if that was more convenient but I decided to go pick it up (for the full new car experience). Dwight, checked in to make sure my experience at the dealership was nothing short of excellent. I'm pretty sure I shook everyone's hand and thanked them at least twice.Art, went through the truck with me one last time to answer any questions, reviewed the technology with me and helped me Sync my phone. Last, with a warm smile and a firm handshake he sent me on my way with a full tank of gas and an appointment for my first oil change on the house. Truth be told, I haven't stopped smiling since then cruising around in my brand new F-150 XLTSo while I never got an BS from Colonial I realize I served up plenty. I'll be forever grateful and most definitely a repeat customer for their patience, honesty and graciousness with me.
Angelo G
Nov 23, 2016
I worked with first Dwight Coblazo and he assured me that I would find my experience to be rewarding and that they would find the exact Transit I needed. I set the appointment and he introduced me to Mike Oneil who carefully listened to what I needed and did not try to push any other models my way. He got on his computer and found the exact car. He work with Dell and then I work with Shane in finance to make it quick and painless. I offer you anyone out there looking for a nice car to go to Colonial Ford. I doubted at first but now I am a believer.
Angelo G
Nov 23, 2016
I worked with first Dwight Coblazo and he assured me that I would find my experience to be rewarding and that they would find the exact Transit I needed. I set the appointment and he introduced me to Mike Oneil who carefully listened to what I needed and did not try to push any other models my way. He got on his computer and found the exact car. He work with Dell and then I work with Shane in finance to make it quick and painless. I offer you anyone out there looking for a nice car to go to Colonial Ford. I doubted at first but now I am a believer.
Ann Marie Maguire
Nov 23, 2016
I recently visited Colonial Ford in Plymouth. My Honda lease is due to expire and have driven Honda vehicles since 2008. The vehicle is great but the Honda dealers are not. At the request of a friend, I visited the Ford dealer to look at the option available. I do not recall ever owning a Ford in my lifetime.I met with John Collas and was smitten. I purchased the vehicle. I also worked with Dell Roderick and Shane Convoy. I found the vehicle of my dreams. Thank you, gentlemen. I am delighted with my purchase. Goodbye Honda. Hello Ford,
Fellini
Nov 23, 2016
they had the Explorer in stock I wanted I test drove it and they gave me the best deal immediately. No hassle no haggle I was in shock Domenic is an upfront straight shooter and so is this dealership.
Dave
Nov 21, 2016
Dennis Leoleis was awesome to work with. He made the truck buying process go so smoothly. He also threw in some little extras that made the deal a little sweeter. He worked every angle to make sure I had the best deal possible and I left very satisfied with my new truck.
bambame2
Nov 21, 2016
Dennis Leoleis is the man who helped me get a great deal on my new F150. He made the process easy and worked with me to make it happen so I could leave in my new truck same day. He worked very hard to get me an amazing deal and even threw in little extras to make the deal irresistible. I would definitely recommend them to anyone looking to get a new or used vehicle.
homo45
Nov 21, 2016
I recently came home from overseas and was coming to see my family for the holidays. I was put in contact with Mike Oneil and he gave me some numbers on a Focus ST i was looking at. I told him that I would be in the area during the holiday. I had a very long drive and went to see him the next day after i arrived. He already had the car prepped, we took a quick test drive and then sat down to talk. He then took an additional $500 off what he had quoted me earlier. Him as well as the financier Shane, were extremely courteous and accommodating. Overall, it was a very pleasant experience and i was highly recommend Colonial Ford.
William Irvine
Nov 21, 2016
I walked in on lunch break to trade in for a newer model focus, and was out in less than half a day. The whole thing was quick and easy, and the friendly staff was great.
Pup
Nov 16, 2016
Mike O'Neil and his sales manager were pleasant,knowledgable and professional. They made me a deal I couldn't refuse! I tell all my friends in Falmouth about the dealership.
Nathan
Nov 15, 2016
From the moment I walked in the door I knew it was going to be a very straightforward experience. My salesman Dennis Leoleis was very helpful and had all the information I needed. The whole process from test drive to setting up financing was quick and painless.
Hotrod22
Nov 15, 2016
From the moment I walked in the door I knew it was going to be a very straightforward experience. My salesman Dennis was very helpful and had all the information I needed. The whole process from test drive to setting up financing was quick and painless.
diane king
Nov 14, 2016
I felt very comfortable dealing with my salesperson Dennis Leoleis. He was very friendly and informative, answering all of my questions. The sale went vey smoothly. I never felt any pressure, which I would not like ! I would recommend him to my family or friends
Mustang GT/CS
Nov 12, 2016
I was keeping an eye on the internet for the "right" mustang. One day on Cars.com I saw what I was looking for at Colonial Ford in Plymouth, MA. I stopped in on the way home from work to see the car and met salesman John Collas in the showroom. Despite the heavy rain he was more than accommodating in sharing the vehicle information and accompanying me on a very wet test drive.John and I talked numbers and he gave me an idea on where I stood with my trade-in and finance options. Since I needed to share the information with my wife I left feeling comfortable with my experience. A couple of days passed with negotiations including emails and phone calls. Once I was satisfied with the agreement I spoke with John and told him I was ready to buy the car. John worked with Dell Roderick and Shane Conroy in finance and they came up with the best finance rate I could have found. I simply stopped by the dealership on the way home from work, spent less than a half hour on the paperwork they had 100% ready for me, and drove my Mustang home.If you are heading to Colonial make sure you call ahead and set up an appointment with John if you want a no-hassle/no-pressure/professional experience.
GT/CS
Nov 12, 2016
I was keeping an eye on the internet for the "right" mustang. One day on Cars.com I saw what I was looking for at Colonial Ford in Plymouth, MA. I stopped in on the way home from work to see the car and met salesman John Collas in the showroom. Despite the heavy rain he was more than accommodating in sharing the vehicle information and accompanying me on a very wet test drive.John and I talked numbers and he gave me an idea on where I stood with my trade-in and finance options. Since I needed to share the information with my wife I left feeling comfortable with my experience. A couple of days passed with negotiations including emails and phone calls. Once I was satisfied with the agreement I spoke with John and told him I was ready to buy the car. John worked with Dell Roderick and Shane Conroy in finance and they came up with the best finance rate I could have found. I simply stopped by the dealership on the way home from work, spent less than a half hour on the paperwork they had 100% ready for me, and drove my Mustang home.If you are heading to Colonial make sure you call ahead and set up an appointment with John if you want a no-hassle/no-pressure/professional experience.
TKD99
Nov 12, 2016
picked up new car for my son today. Car ready when they said it would be. Was super clean had full tank of gas and an offer for free oil change.Dennis was extremely pleasant and professional. Would buy another car from him and Colonial.
RONALD Johnson
Nov 10, 2016
My salesman Vito was excellent. No pressure, He knew the car I was interested in. Shane in finance was very easy to talk with and very informative. I am 51 years old and have used one dealer for the past 20 years, This was my first purchase at colonial and it wont be my last.
TKD99
Nov 8, 2016
Purchased a used car that I saw online today. Dennis Leoleis was very friendly and knowledgable. Went out of his way so we can have the car A.S.A.P.
RTavaresPlymouth
Nov 7, 2016
My wife and I are a retired couple on a fixed income. We were greeted by Bill O'Neil of the sales department and felt very comfortable speaking with him. Bill was very patient and attentive to our needs and concerns. After a pressure free test drive, we were introduced to Jason Lehner who provided finance information. Jason explained the finance information thoroughly and was also patient and understanding of our intention to view/price other vehicle brands/models. Both Bill and Jason explained they were extremely interested in, and appreciative of, our business and provided contact information for a follow-up call. The following day we visited the dealership prior to visiting a Subaru dealership. During this visit, we spoke with Dell Roderick [Jason Lehner was on a scheduled day off]. Dell was able to facilitate a deal for the Ford Escape at the financing payment/term we wanted. Dell was also patient and accommodating with the financing, to include our request not to work with a particular financial institution we had a bad experience with. Our experience at Colonial Ford during the purchase of our new Escape was excellent.Robert TavaresPlymouth, MA
Natalie Roderick
Nov 7, 2016
My salesperson John Collas was excellent, had a lot of patience with us , we asked a lot of questions because we leased a top of the line 2017 Escape Titanium edition. He was very knowledgeable on this product, he owns one. Come see John for your next auto purchase. Call first, he is always busy helping customers.
natalie10
Nov 6, 2016
Yesterday we picked up our new Ford Escape (love it!). As soon as we arrived John Collas, Sales Representative, met us at the door with a warm smile and handshake. His patience, in showing us all the bells and whistles of our car, were much appreciated. With all the usual extensive paperwork, Shane Conroy, Finance Manger, made us feel comfortable while taking us through the process step by step Dell Roderick, General Sales Manager, greeted us with same warm smile and handshake. Dell checked in with us and his staff to ensure our experience was more then positive. I'd say he succeeded. Wishing you, and your team, success in your new location. Natalie
Aimee Huntington
Nov 5, 2016
Fast, friendly, has a calming demeanor that made me at ease during the sales process. John Collas, my sales professional , explained everything every step of the way. Got a great AWD SUV at a great price and awesome finance package. Colonial Ford even got me financed without a co-signer, happy, happy, happy!!!!!!!!!!!!!
zeikster
Nov 3, 2016
I had pleasant time at service several times.now had turn my lease car in I asked Dana to introduced to sales manager.I was introduced to Bill oniel in sales they all helped together great dealer.I will tell anyone to up there!!
mlandolfi
Nov 1, 2016
i will be going back for my next car. it was a great experience. It was not a pushy sale but rather a "how can I help you sale"
Elizabeth Gooding
Oct 29, 2016
Seamless process/transaction. John Collas, my sales professional was knowledgeable car buff, honest, polite, and most importantly listened to my needs.
Fordgirl
Oct 27, 2016
I've done business with Jason a few times and I'm always happy. Jadon is upfront and pleasant when I'm trying to get my best price. I trust him.
Kim Carman
Oct 27, 2016
Stopped in Columbus Day to "look around"....drove out 2 hours later with a new 2016 Ford Focus....Arthur was fantastic to work with...took his time with me...I test drove 3 vehicles....no pressure, no hassle....amazing car buying experience!!!
Dylan Travers
Oct 26, 2016
Go see. Jason lehner and Billy O'NeilAwesome easy to deal with no hassle or pressure definitely recommend them all around good guys great place
abbycolley
Oct 25, 2016
My husband and I have been in the landscaping business for over 9 years and have been buying vehicles from many dealerships. Is wasn't until we starting buying at Colonial Ford in Plymouth that we realized what real outstanding service is. Jason Lehner when above and beyond to get us the vehicles we wanted in a timely. He treated us like family from the first time we met him and continues to check in and see how thing are going with the vehicles. We couldn't say enough about Jason's service and his expertise.
BB
Oct 24, 2016
Stopped in to kick some tires. Gave Mr O'Neil a wish list, he called back a week later with what I was looking for. From test drive to deal to finance less then two hours. After delivery had a couple of minor problems, fix quickly. Very happy with treatment and experience will be sending friends and family
Rob52840
Oct 19, 2016
Joe Murphy was awesome. I stopped by last minute for factory recalls and Joe was extremely busy but he managed to sneak me in and had them all done by day's end. Thank you Joe
James Muscato
Oct 15, 2016
Great atmosphere, quick easy finance process, all-around great place to do business from sales to finance. John Collas, my salesperson did a great job overall.
Lynne Beaulieu
Oct 15, 2016
Fabulous experience, very happy, no pressure environment from salesman to finance. Go see John Collas, my salesman, my new buddy !!!!!!!!
Alexandra Keaton
Oct 13, 2016
Easy sales process, no bull, previous happy customer, got a great price on a mint pre-owned Focus hatchback. Great customer service from my salesperson John Collas
LynneB
Oct 12, 2016
I love my 2017 Escape Titanium in Platinum White. My husband wanted the Murano, but I now he loves it. John Collas is the best!
pawstat
Oct 10, 2016
Had to find a new car quick after our previous car was in an accident. Found a car on the website and went in to check it out. Customer service was great, didn't feel the extreme dealer pressure like we've had years ago (why we've dealt with Carmax for our last few vehicle purchases), Dennis Leoleis was very easy to work with and made the deal go smoothly. Thank You
RonneD
Oct 8, 2016
The team over there is amazing. (Especially Dennis Leolis) went to 4 dealers then found everything I wanted and needed in a vehicle and a company. I always used the same dealer since I was 18 years old and roughly 8 years ago they closed. Haven't been able to bond with a company until now. So comfortable and zero pressure. Thank you Dennis.
SplitterSS1LE
Oct 8, 2016
My salesperson was Dennis Leoleis. He was very helpful and patient with my purchase of a used 2013 Fusion Hybrid. Was in and out of the dealership with the fusion in less than 3 hours.
Joe F.
Oct 5, 2016
My sales person, John Collas, did an excellent job of keeping us informed of the status of our special ordered truck, and answering the many questions we had. Although there were a couple of minor complications, John, Dell, & Mark did an excellent job of minimizing the impact and delivering the vehicle on time and in showroom condition. John especially remembered taking care of the little extras such as decals and having a spare wallet key custom cut cut at no additional cost.My family and I are a repeat customers of this dealership, I bought my first car there in 1980, and several since.Thanks Colonial (and the former Shiretown) Ford!
Joe-F 302
Oct 4, 2016
My sales person, John Collas, did an excellent job of keeping us informed of the status of our special ordered truck, and answering the many questions we had. Although there were a couple of minor complications, John, Dell, & Mark did an excellent job of minimizing the impact and delivering the vehicle on time and in showroom condition. John especially remembered taking care of the little extras such as decals and having a spare wallet key custom cut cut at no additional cost.My family and I are a repeat customers of this dealership, I bought my first car there in 1980, and several since.Thanks Colonial (and the former Shiretown) Ford!Joe F.
Nicolefab
Oct 4, 2016
Vito, Dell and Shane made the process of buying a car quick and painless. They answered all my questions, were easy to work with and sent me home in a new to me beautiful car! I would highly reccomend Colonial Ford!
Jeffrey Nelson
Oct 2, 2016
My salesman was Vito Umbro. A Great Guy and he makes sure you are happy with the sale. Shane and Dell were also very helpful.
77teddybear77
Sep 30, 2016
I had the Best experience with lots of patience and Help buying my new car from salesmen Bill o'neil . I would like to Thank you very much!Dawn H
mduke
Sep 30, 2016
Called ahead to look at a vehicle and when I got there, they had everything set aside and ready to go. Best experience I've ever had at a dealership. Everyone is genuinely very friendly and ready to answer any question. George Andruk, whom I worked with, was knowledgeable, friendly and respectful.
Artie537
Sep 29, 2016
Went here to buy a used car. The price was right and the service was great! Got the deal done and I was able to leave with my new car.
IzzyOle
Sep 29, 2016
Amazing and such quick service. Very friendly sales associates. So far so good. My GMC Sierra is a comfortable ride. I love it. Thank you so much!
Joseph Nutter
Sep 29, 2016
Went in looking at a 2011 Ford SHO and walked out a happy customer. In and out and satisfied! Great price and the sales staff was helpful and happy!
PBN
Sep 26, 2016
I was looking to trade in may 2013 Explorer and I cannot say enough about the sales people at Colonial Ford. They not only gave me a great trade in value on my vehicle, They found me a greatnew Explorer at a Fantastic rate, They handled all the paper work for me and made the trade just sopleasant and easy. I cannot say enough about how fabulous they are at, Jason Lehrer and Bill O'NeilTHANK YOU!!
Oceanbound
Sep 25, 2016
No problems with transferring plates or financing the car. George made it a very fast and convenient purchase. I would always go back and have George as our sales person
WifeyShaw
Sep 21, 2016
John was such a pleasure to work with and did an amazing job finding me exactly what I wanted. He truly goes above and beyond for all of his clients. I would not hesitate to call him again if I needed another car. He's a dying breed of salesman that still cares about the client and not just about the sale.
Chris Bitteker
Sep 16, 2016
I can not say enough good things about Colonial Ford and my salesman John Collas. John and Colonial went above and beyond my expectations. I am a car guy thru and thru, the day I crossed paths with John I found a kindred spirit. When you start talking horse power, torque & performance some peoples eye's glaze over. Not John, I came in with a '13 Ford Focus ST. John has a Ford Fiesta ST. He was as excited as I was about the New Ford Fusion Sport, V6,Twin Turbo, All Wheel drive. John thoroughly understands and talks the same language as I do. I special ordered one near the end of August, 8-10 week wait being it's a new out model, with a Fall release. John and I realized that one of my Ford rebates would expire before the car arrived. John and the Management at Colonial went out of there way to find a car that was exactly the same as my ordered car, every option and color. This was a herculean feat because this is a brand new addition to the Ford Fusion line. They found one that hit the ground at another dealership in Mass and wrangled it from that dealership, same price same car as I ordered. That is some stellar customer service. Everyone from the dealership came out to check this thing of beauty out before I drove off this evening. I have the distinction of being there first customer to buy one of these Special Fusions at Colonial. I have used their parts department and there service department in the past and their staff are just as accommodating as the sales staff. Just a great dealership, hands down.
Daniel Cugini
Sep 15, 2016
John Collas, my salesman, was easy to deal with, knowledgable, loves and knows his cars. Painless sales process and a great deal at the same time. Go see him for your automotive dreams and they will become reality.
Chris Bitteker
Sep 14, 2016
I can not say enough good things about Colonial Ford and my salesman John Collas. John and Colonial went above and beyond my expectations.I am a car guy thru and thru, the day I crossed paths with John I found a kindred spirit. When you start talking horse power, torque & performance some peoples eye's glaze over. Not John, I came in with a '13 Ford Focus ST. John has a Ford Fiesta ST. He was as excited as I was about the New Ford Fusion Sport, V6,Twin Turbo, All Wheel drive. John thoroughly understands and talks the same language as I do. I special ordered one near the end of August, 8-10 week wait being it's a new out model, with a Fall release. John and I realized that one of my Ford rebates would expire before the car arrived. John and the Management at Colonial went out of there way to find a car that was exactly the same as my ordered car, every option and color. This was a herculean feat because this is a brand new addition to the Ford Fusion line. Well all I can say is I drove her home this evening. They found one that hit the ground 5 days ago at another dealership in Mass and wrangled it from that dealership, same price same car as I ordered. That is some stellar customer service. Everyone from the dealership came out to check this thing of beauty out before I drove off this evening. I have the distinction of being there first customer to buy one of these Special Fusions at Colonial. I have used their parts department and there service department in the past and their staff are just as accommodating as the sales staff. Just a great dealership, hands down.
Richard E Fagnant Plumbing & Heating
Sep 14, 2016
From walking in the door to the final purchase everything with this dealership was flawless. Bill O'Neil has the gift for treating people like he's known them for years and he never missed a beat calling you back and finding information for you. George took the time to find out a lot of information and always called back with what you need. Dell in the finance department was incredible, they can work magic and Shane in the business office took the time explain all options clearly. Overall experience was beyond words. Take the time to go in see these guys, it will not be a wasted trip.
Turrell
Sep 13, 2016
We had the pleasure of being introduced to Vito Umbro when searching for a car at Colonial Ford in Plymouth. He was friendly, knowledgeable, kind and patient. We explained our needs and finances and he immediately went to work to find a vehicle that was suitable. Today he went out of his way to "deliver the vehicle to us" due to scheduling conflicts. I would highly recommend Vito Umbro!!Thanks Vito....you're the best!!Also a great big THANK YOU to Shane Conroy, Business Manager for helping us secure the best loan for our situation!!
Franky 22
Sep 13, 2016
Everything went well. Bill oniel was a pleasure to deal with.. Got the van the same day. They even filled up my gas tank and got me a sticker. Nice people.
Jill Hopkins
Sep 12, 2016
Car buying has never been so easy!!! I felt comfortable and in good hands. My Salesman Mike O'Neil was very knowable and there was absolutely no pressure. He was so sweet! The paperwork was done fast and easy by Jason Lehner, he was awesome as well!!!! The general manager, Sean McCarthy, couldn't have been nicer and I was impressed with how the dealership was run. I am so excited about my new car!!!!! whoo hooooo!!!!!!!!!!!!! Jill H. :)
Julie
Sep 12, 2016
George took the stress out of my purchasing a car. He made sure to show me only the type of car that I had told him I needed, and didn't try to show me cars that were out of my price range. He took thetime to listen to my needs and took all the stress and pressure off me for this buying experience.
Terri Johnson
Sep 9, 2016
In August we stopped at Colonial Ford to look at an SUV. We were met by a salesman who introduced himself to us as George Andruk. We explained to him we were thinking about purchasing an SUV which would be the first SUV as we had always purchased cars. After a lengthy conversation with George as to what we were looking for he brought around to the front of the showroom two SUV's, for us to look at and try out, which we did. We were still indecisive, thanked George and said we would think it over. George spent a couple of hours with us that afternoon and took the time to explain each vehicle and said if we had any questions to give him a call or stop in. We stopped in on Sept. 1 and spent a couple of hours with George driving an SUV and going over once again the technology of the vehicle. We told George what we would like in an SUV and he got on the computer system and found exactly what we were looking for at another dealership out of town. George made arrangements for that vehicle to be brought to the Colonialdealership. We picked up the SUV on Sept. 8 and once again George spent a couple of hours with us explaining all the technology on this vehicle,. George's day off is Friday and he went into the dealership on his day off to make the arrangements for us to secure this vehicle and have it brought to the Colonial dealership. George made all the arrangements and notified my insurance agency of the change of vehicle and had all of the necessary paperwork completed for an easy transition. I was impressed!! George is very low key, is a "no pressure" sales person, wants to please and does go the extra mile to please a potential customer. He made purchasing a new vehicle very painless and a rather pleasant experience. We would highly recommend George Andruk and if we should be looking for another vehicle we would definitely do business again with George. By the way, I love my new SUV, it is perfect and George found exactly what I wanted!!
Danielle Oman
Sep 8, 2016
John Collas, sales at Colonial Ford, is a enthusiast. He loves cars as much as me. He is friendly, product knowledge during test drive was excellent. Looking for a sport's car go see him. I purchased a 2016 Mustang coupe.
Eric Burke
Sep 8, 2016
Researched online the dealership and personal ahead of time. John Collas, my salesperson , took the time to explain the F-150- features and benefits completely. No pressure and a nice salesperson. The reviews by his customers were right and I am a happy customer also.
David McIntire
Sep 6, 2016
Go see John Collas at Colonial Ford of Plymouth. Very quick sales process. He knows his vehicles[Ford Product Line]. Low pressure environment and same day delivery!!!!!!!!!!
Linda Barie
Sep 2, 2016
John Collas, in my experience, is the most knowledgeable and wonderful salesperson I have ever dealt with. Not only did he know EVERYTHING about the vehicle we were purchasing, but he knew how to maximize the opportunities at hand. He was wonderful to work with and I can understand why he is top salesperson in New England. Jason Lehner was extremely helpful and a delight to work with. If it wasn't for him, we would not have a new car. Along with John, he went above and beyond satisfactorily resolving an issue that was completely unexpected. You have a great find in Jason. Shane Conroy was efficient and personable to deal with. He knew his job and information well. All-in-all, we had a wonderful experience with Colonial Ford in Plymouth, MA and WILL highly recommend John and his team to everyone! Thank you for such a wonderful experience.
Linda Barie
Sep 2, 2016
John Collas, in my experience, is the most knowledgeable and wonderful salesperson I have ever dealt with. Not only did he know EVERYTHING about the vehicle we were purchasing, but he knew how to maximize the opportunities at hand. He was wonderful to work with and I can understand why he is top salesperson in New England. Jason Lehner was extremely helpful and a delight to work with. If it wasn't for him, we would not have a new car. Along with John, he went above and beyond satisfactorily resolving an issue that was completely unexpected. You have a great find in Jason. Shane Conroy was efficient and personable to deal with. He knew his job and information well. All-in-all, we had a wonderful experience with Colonial Ford in Plymouth, MA and WILL highly recommend John and his team to everyone! Thank you for such a wonderful experience.
Jarrod7996
Sep 1, 2016
Colonial Ford has supplied 4 vehicles to members of my family and 1 to a friend in the last 6 months. They have great people to work with, Bill O'Neil has been great! Will definitely be doing business with colonial again,
Maggie67
Sep 1, 2016
My husband and I purchased a used vehicle with the help the help of Jason Leaner the Sales Manager and John Collas the Salesman. We had a quick and seamless experience with our sale. We traded a vehicle,purchased a pre-owned vehicle and financed all in under two hours. Shane Conroy the Finance Manager worked the numbers and things could not have been any easier. These guys were super friendly and knowledgeable as well! Thank You Colonial Ford for making this experience so easy! M.McIntire
hcoletta12
Aug 29, 2016
I visited Colonial Ford with a specific vehicle in mind. This was my first car purchase and they made it extremely easy! I would definitely recommend this dealership if you want to purchase a car from someone who will provide you with the service you deserve.
Walter Dennis
Aug 28, 2016
I have dealt with Art Guertin (a real sales professional and gentleman) on several occasions over the years to purchase vehicles for my wife and/or myself. I have been interested in purchasing a small or medium size pick up truck, and when I saw an ad for a used Ford Ranger on the Colonial Ford web site last week I decided to contacted Art for more information. To make a long story short, I was able to get a fair price for both the Ranger, and the Ford Fusion I was trading in, so I decided to purchase it. Also, I met with Frank Feeney in Finance and he convinced me (without any high pressure tactics like I have encountered at other dealerships)) to purchase an extended warranty. I picked the Ranger up yesterday, and so far I am delighted with it, and the whole buying experience at Colonial Ford!
WJDENNIS
Aug 28, 2016
I have dealt with Art Guertin (a real sales professional and gentleman) on several occasions over the years to purchase vehicles for my wife and/or myself. I have been interested in purchasing a small or medium size pick up truck, and when I saw an ad for a used Ford Ranger on the Colonial Ford web site last week I decided to contacted Art for more information. To make a long story short, I was able to get a fair price for both the Ranger, and the Ford Fusion I was trading in, so I decided to purchase it. Also, I met with Frank Feeney in Fince and he convinced me (without any high pressure tactics like I have encountered at other dealerships)) to purchase an extended warranty. I picked the Ranger up yesterday, and so far I am delighted with it, and the whole buying experience at Colonial Ford!
ann16
Aug 27, 2016
I went to Colonial Ford because they had the car that I wanted. Also the Ford dealers on Cape Cod have less than stellar reputations. I touched base with Colonial by phone and Dwight directed me to a salesperson and said to call and let them know when I was coming and they would be ready for me. They were. My sales person was George Andruk--very low key and professional. I felt no pressure to chose one car over another. We arranged financing and arranged for pick up. George even came in on his day off to deliver the car. Will be going back for service and bringing my other Ford vehicles also even though it is off Cape.
Jessica Hayden
Aug 25, 2016
My 2012 Ford Fiesta was dead on their lot, but I LOVED this car over the last four years , and wanted a bigger vehicle[new Ford Focus] . JOHN COLLAS, my salesperson ,listened to my needs and budget and put it all together. I now am the proud owner of a beautiful 2016 Ford Focus SE hatchback. Go see him.
Claire
Aug 25, 2016
I needed to replace my Ford Fiesta that had been in an accident. They not only had just what I wanted, but they helped me every step of the way. With the insurance company and adjuster, and all the paperwork, I now have a brand new Ford Fiesta, and it was easy! This is the 3rd vehicle my husband and I have bought from Colonial Ford, and we always get great service there.
John Collas Rocks
Aug 25, 2016
On August 18th, I purchased a 2017 Ford Fusion from John Collas. Two weeks prior to making my purchase I met John for the first time. I liked John right off the bat, he is very knowledgeable about the product he sells. John jumped through hoops to get me my dream car. I am proud to say with John's help I ended up with a 2017 Ford Fusion Titanium. Frank Feeney took care of the paperwork and the GM Dell Roderick welcomed me into the Colonial family. Thanks to all, I love the car. Frank Brack
mikedl
Aug 25, 2016
They had the van I needed in stock at a good price, and save me valuable time by delivering it to the upfitter. Great Service.
pb6
Aug 25, 2016
WOW ! Should have paid attention to all of the 1 Ratings. Was illegally sold a car with a "missing" title, got the run around, could not register or drive the vehicle, it was recommended we put dealer tags on it for a while (RMV says this is very illegal), rude managers, incompetent sales people, and too stupid to try and make a bad situation good. If they had even said "we are sorry, we made a mistake!" we might have just bought another vehicle and been done with it. Do not purchase a vehicle here! You have been warned! In hindsight it was a blessing in disguise ; got a better deal elsewhere! What a bunch of clowns. And also failed to mention the car had been in an accident ; not there responsibility legally ; but just extremely disingenuous all around.
Francis + Mary Devereaux
Aug 23, 2016
John Collas, my sales associate, at Colonial Ford, was very professional, informative and made it a enjoyable experience. Will go back to him for my next purchase.
Micmac2935
Aug 22, 2016
I just bought my 3rd car from Colonial Ford. I must say they are great!! Bill O'Neil was so helpful! He answered all my questions and was so courteous! Also the GM was a great guy! Thank you Sean and Bill!
handymanny
Aug 20, 2016
Been buying vehicle for over 50 years. Just bought a 2016 Ford F-150 from Bill O'Neil. This is one of the best experiences I have had. Bill, Sean, Frank, and Winston are excellent, professional, and totally straightforward and committed to customer satisfaction.
Gary Murphy
Aug 19, 2016
My salesperson John Collas, at Colonial Ford of Plymouth, was UNBELIEVABLE . No pressure, very knowledgeable on the Ford product line, easy going, accomadating, detailed oriented, and friendly. Best auto buying experience ever!!!!!!!!!
big time
Aug 19, 2016
i am not new at getting a new or used car or truck ive owned 15 or 16 in my 40 years of driving i can only think of the name of just 1 sale person he sold me my 1st car he is peter s from n plymouth but WOW my new guy JOHN COLLAS of colonial ford of plymouth is the best that i ever had the pleasure to meet u have to meet him your self he should teach a class on how to treat a customer when i buy next time it will be with john and his team all pros they were so knowlegeable on all
Quilting2
Aug 19, 2016
I just purchased a 2016 GMC Acadia from Bill and it was a great experience! Would recommend colonial fordGreat experience. Thank you!! Will be back
Bostonian1980
Aug 18, 2016
My salesman Bill O Neil was very friendly and professional. Second car from this dealership and I will return after this car. Thanks Colonial Ford!
Nanamary468
Aug 16, 2016
Would love to find more customer service like we received at Colonial Ford. Vito Umbro actually met us outside. Complimented husband on his parking technique. Off to a pleasant start to a great relationship with Colonial. I owned a Ford Edge for eight years. Interested in Escape and Edge.Ford. Mr.Umbro was extremely knowledgeable about the vehicles I was interested in buying. I brought a Titanium Edge. Sean McCathy was also a credit for the sale.
Joseph Enos,Jr
Aug 15, 2016
Great sales team of Art Guertin and John Collas. John even had my muffler system customized from Ford Racing !!!! Go to Colonial Ford of Plymouth for your next purchase.
jimmyboy1
Aug 13, 2016
Very pleased with the service and my sales Rep. John Collas. Overall a low stress, pleasant experience and I would recommend Colonial Ford to anyone looking for a car to purchase or lease. This is my second time and I would do it again when the time comes.
Ryan L
Aug 11, 2016
I saw a vehicle online at a great price at this dealership so I made an inquiry and Winston called me within a short period of time. He was great to deal with over the phone and let me know the vehicle would be ready to look at when I came down first thing in the morning. Since I was coming from over 1-1/2 hours away Winston was kind enough to give me as much information as possible on the phone about this vehicle as well as an anticipated offer for my trade-in. When I arrived at the dealership I was quickly greeted inside by William (Bill) O'Neill. Bill was very quick to get my information so that we could immediately take a test drive. We took a drive and Bill was great the whole time - no pressure whatsoever - it was like driving down the road with a friend in the passenger seat. When we got back we had the trade offer very quickly and Bill was able to help negotiate the price to where it should be. I let Bill know that I was already approved for a great rate at my own bank but he let me know they could have the finance guy, Shane, see if he could find me a better rate. So we began the financing process and I went into the office to deal with Shane. Long story short for financing, while I did end up using my own bank and did all the financing paperwork on my own, Shane was very persistent and tried to apply far too much pressure to get me to use one of the banks that he was able to find at a low rate (just not quite as low as my own bank). I told him several times I would much rather use my own bank and he said some things that made me feel like I didn't know what I was doing or what I was talking about. This was the only time at any point I felt uneasy while I was at Colonial Ford. So PLEASE NOTE: THIS DOES NOT REFLECT ON BILL OR WINSTON IN ANY WAY. I understand Shane is trying to do his best at his particular role and its possible that if I wasn't wanting to use my own bank that this may have gone more smoothly. At any rate, I did not appreciate the way he went about it and he wasted at least a 1/2 hr of my time - time that could've been spent finalizing everything with my own bank. So, in the end, would I go back to Colonial Ford to purchase another vehicle even though it is over 1-1/2 hours from home? Absolutely I would. I highly recommend asking for Bill specifically when you call or when you arrive! Also, at one point, I did get to meet Winston in person and again, much like Bill, I would say it was like talking to a friend that I already knew. Great couple of guys - keep up the great work!
spal255
Aug 10, 2016
Vito treated me well with a no pressure approach. I got a test drive, a fair price, and had time to research the vehicle. It was a very easy transaction and I'm happy with my car.
Scott Hodges
Aug 10, 2016
Great experience. Salesman had great Ford product knowledge. Whole family has bought Mustangs over the last five years from him. Need a sports car he is the MAN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
James Giracca
Aug 10, 2016
My experience was a surprise because I was dealing with John Collas at Colonial Ford. John had more car knowledge, suggestions and vehicle experience than I expected from a sales person. He took the time to show me many aspects of the vehicle that familiarized me with the car of my interest. He allowed me to take the car to my house to make sure it fit my steep driveway, met my wife and answered her questions about the car. I would recommend John Collas to anyone interested in a new or pre-owned vehicle.
Sara Kenneally
Aug 9, 2016
Fourth vehicle , second one from John Collas, at colonial Ford. He knows exactly what I want even down to the new 2.0 240 HP engine option He is the feature/ benefit guru at the dealership for Ford products. Go see John!!!!!!!!!!!
Prd7453
Aug 9, 2016
Bought a slightly used vehicle that I had been looking for for a long time. Colonial was great to deal with. Everything I asked to have to addressd on the sale agreement(minor minor cosmetics) was done way above and beyond expectations. I had a genuine smile upon delivery of the vehicle and was very happy with the whole experience. The price was very fair as well. I definitely would recommend Colonial Ford. Thank you George!
doneNow
Aug 7, 2016
driving by, I saw a Tacoma (what I was shopping for) on their lot. Stopped in to check it out and Bill O'Neil (sales rep.) assisted me. Wasn't for me so I went in and Bill looked on computer and found a comparable truck (not a Tacoma). It sold before I got back to see it a few days later. Knowing what I was looking for, Bill had found one for me and had it there when I arrived. In fact, that morning he went and picked it up himself. I bought it. Thanks to his extra effort I have my dream truck. They were able to finance me and were very helpful. The manager himself came out to thank me for choosing Colonial. Overall, they made it easy for me. Highly recommend them!
Floden84
Aug 4, 2016
The vehicle I wanted was at another location. Vito drove me to the other location so I could test drive the truck I wanted.When I decided I wanted the vehicle, Vito and Dell did not make me spend hours haggling over price, terms etc. I explained what I needed and they made it work without me having to be there for hours just to get to the bottom line.Their respect for my time and my needs were greatly appreciated. And Frank made the financing portion painless. He was very personable, patient and professional.My wife and I were very pressed for time during this process and the guys were great! We will definitely recommend this team to others!
Jeffrey Supeior
Aug 2, 2016
John Collas, my salesperson was easy to work with. He was always available, he has his cell phone on his card and wants you to call him directly!!! If you have a problem he is there for you. I will buy again, from him, in the future.
Dojo
Aug 2, 2016
Have bought 2 vehicles from this dealership and both times have been a pleasure. Dell who I assume is sales manager was sensational real easy to work with and really went above and beyond to help me buy my vehicle. I wouldn't deal with another dealership unless of course Dell left and went somewhere else. Also dealt with Jake our salesman and he did an extremely good job. No pressure
Pamela Henley
Jul 30, 2016
John Collas, my sale representative, had outstanding knowledge of the Ford product line. He was very easy to work with and resolved all our concerns and gave us a great deal.
BRIAN
Jul 30, 2016
OUR NEW CAR PURCHASE WAS A PLEASURE NEW TITANIUM ESCAPE VITO UMBRO OUR SALESPERSON WAS GREAT MADE THE WHOLE TRANSACTION A VERY EASY EXPERIENCE VERY KNOWLEGEABLE ABOUT OUR NEW CAR ANSWERED ALL OUR QUESTIONS THANK YOU BRIAN V COLLINS MIDDLEBORO MA
mercurymama
Jul 30, 2016
Joe Murphy and Bob Petta were very professional. They performed all the services we requested in a timely manner. Great service and experience. Will return and recommend to everyone.
KellyMcDonald
Jul 28, 2016
So Far I have a great experience with everyone I have worked with. Love my jeep liberty jet. George, Dwight, and Joe have been great and very helpful.
BT express 19
Jul 26, 2016
Vito and entire dealership couldn't have been nicer. Very professional no game playing.Car was ready and drove off with full tank of gas.
John-S
Jul 25, 2016
I purchased a 2017 Explorer. Vito (sales) and Shane (finance) were very professional, and overall just an absolute pleasure to work with. Thank so much Guys!
Amanda Bongiovanni
Jul 24, 2016
My salesperson, John Collas keep looking for the perfect new Ford Edge to fit my limited budget. I am happy with the final results. There was no pressure at all. Go see john for your auto buying needs and you will be happy to.
mike150
Jul 19, 2016
Dell set me up with Salesperson William O'Neil to purchase my 2016 F-150.William was Very Good and I would recommend this to anyone.
Kan123
Jul 18, 2016
I was not looking forward to car shopping, I have not had the best experience in years past. I worked with Vito he was very friendly and knowledgable about the Ford Explorer. I would highly recommend anyone looking for a car to go see Vito. Vito went above and beyond. Thank you for all you help.
Betty321
Jul 16, 2016
Vito was very nice and knew everything about the car. The finance was very nice as well. I would recommend colonial to family and friends
SWood
Jul 16, 2016
I worked with Vito through the whole process of my purchase. The entire experience from test drive to the signing was no pressure, no hassle, no problems. I've dealt with many dealerships and Colonial Ford was by far the best to work with. Looking forward to visiting their new location.
1958CountrySedan
Jul 15, 2016
First and foremost, John Collas is a friendly and very knowledgeable sales person with a great sense of humor. He is an excellent listener, and carefully heard our needs when we looked to buy for a Ford Escape. He showed well all of the features of the car at the dealership and during the test drive. We were able to come to a price that worked for our trade-in and for the monthly payment we were looking to meet for our budget.We very much wanted to buy locally, and we were able to do that at Colonial Ford. If you are looking for the best car buying experience, ask for John Collas !
1958CountrySedan
Jul 14, 2016
First and foremost, John Collas is a friendly and very knowledgeable sales person with a great sense of humor. He is an excellent listener, and carefully heard our needs when we looked to buy for a Ford Escape. He showed well all of the features of the car at the dealership and during the test drive. We were able to come to a price that worked for our trade-in and for the monthly payment we were looking to meet for our budget.We very much wanted to buy locally, and we were able to do that at Colonial Ford. If you are looking for the best car buying experience, ask for John Collas !
Renata Patron Doubrava
Jul 12, 2016
John Collas, my salesperson on both leases , is great to deal with, makes process of buying a auto painless and easy. Go see him for your next purchase. I will go anywhere else to purchase a automobile.
2014focus
Jul 12, 2016
William O'Neil is great to work with. I have no complaints. I drove 4 hours because of the reputation of the dealer and can say I was not disappointed. Will definitely be keeping colonial ford in mind when I purchase my next vehicle.
Jessica Carpenter
Jul 9, 2016
Met John Collas, sales, found perfect pre-owned Explorer for me. Listened to my needs and price range. Made me experience enjoyable. Structured deal to my financial situation. go see him for your next vehicle, you won't be disappointed.
Aurora S.
Jul 9, 2016
Just purchased a new Ford Explorer smiling all the way home! Vito was AWESOME to work with!! ... very easy going, no pressure, no gimmicks, just attentive and efficient customer service. I also test drove an Edge, but 3rd row seating won me over. ROAD TRIP!Shane had the contract ready in no time, no sales pressure as we discussed extended warranties and other options. With kids and pets in New England weather, it made sense to add the Simoniz treatment to protect the paint and interior. They even offered a free rear cargo protector!After a few past trials with Toyota and Honda, it's clear my FAMILY drives FORD; this is our 5th purchase at Colonial.
Mwharlan
Jul 9, 2016
Just bought a new Ford Explorer from Colonial Ford and had an excellent experience from start to finish. My salesperson was Dell Roderick and he made the process entirely hassle free. He made me a great offer on the new car and my trade-in. It was the easiest, quickest car purchase I've done! After I gave him my information, he got everything together and arranged to meet me for delivery. He had another salesperson from Colonial deliver the vehicle - Art Geurtin. Once again, it was a great experience. Art met us and explained all of the features of the new Explorer to my wife and me. He had all of the paperwork together and the whole process took less than 30 minutes. If you're buying a car on the Cape or anywhere near Plymoth, you can't go wrong with Colonial Ford - great dealership!
Anne Rice
Jul 8, 2016
Salesman, John Collas, is the reason we came back after 2 years. His Ford product knowledge is extensive. He listened to our needs, not the dealership. he looked all over New England to find the perfect price/options on a new C-MAX. Go see John .
Stanley Tavares
Jul 8, 2016
Back in 2012,John Collas, my salesman drove over 250 miles to get my perfect vehicle. This time it was approx. 300 miles!!!! It was the only one ,new F-150 supercab lariet, with the colars and options I wanted. Talk about going the extra mile. Go see John for all your automotive needs, you will be happy too.
hines33
Jul 7, 2016
Bought a Ford Explorer and Bill O'Neil was my salesperson. He was great! Friendly, courteous, easy going and really seemed to care about getting a fair deal for us both. Bill should be your salesperson if you go there.
Hair1982
Jul 1, 2016
John callas, by far is the best salesmen at colonial ford. I came in at first by checking online and finding 2 explorers that we're going to be my perfect match. John took the time and showed me both cars, went over all features on both, let me take the truck out on my own time and this helped me to judge on my own... which explorer I wanted to say "yes" too. There was no pressure, which is another thing I loved about this dealership. Financing department was great also, Shane helped me through out my entire process, giving me options to payments etc. by far that was also one of the smoothest processes I have ever experienced at any other dealership in the past. I wish I could put more stars than just 5 for this experience I had there. I will refer all my friends and family to this profound establishment!
Judith Glinski
Jun 28, 2016
He was extremely pleasant. He wasn't pushy. He made me feel very at ease. He treated me like a real friend!!!!!!!!!!!!!!!!!!!![Thank You]
Celtic colars,Inc/Seamus Crowe
Jun 24, 2016
Second purchase from John Collas ,sales, Colonial Ford Plymouth,Ma. They were fast ,efficient, and friendly. John customized my van exactly as requested for my painting business!!!!
marko
Jun 24, 2016
been going to colonial for years...buying and repairs.... very good group.....just bought new f-150.... john callas and crew were excellent to deal with!!!
kraven789
Jun 24, 2016
Working with George and Winston at Colonial ford was an excellent experience. I got a used 2013 ford F150 with low miles for a great deal. No other dealership I looked at came close to the deal I got at Colonial ford
marko
Jun 24, 2016
great experience at colonial!.... they had what i was looking for in stock.... everything went very smoothly...purchased a new f-150...very nice truck with a great price... all employees were awesome!!!!... john collas was especially knowledgeable!!!!....george andruk was also very helpful!!!....thanks guys!!!
Rick65
Jun 24, 2016
We worker with Bill O'Neil. We told him exactly what we wanted and he found the exact truck we wanted. Their was no push to buy something they had in stock that did not meet our needs 100%. Bill told us the bottom line on the price and did not go through all the back and forth that has you sitting forever at a dealer. We appreciate the no-nonsense approach in getting the deal done.
sandrock
Jun 21, 2016
they were very straightforward to deal with, no hidden costs, all information about the process , deal and info about the vehicle were up front and clearly explained.
John Mullin
Jun 20, 2016
John Collas[sales] met me at the front door ,was friendly and had a great personality to deal with. NO PRESSURE. His FORD product experience was wonderful and refreshing.
Manuel G.
Jun 15, 2016
I have been looking for a new ford flex for a couple of years. None of the Ford dealers in the past had the car that I wanted. Luckily Colonial Ford got me the the Ford Flex I wanted with a great deal.
TUAN NGUYEN
Jun 12, 2016
The sales staff were very great. I bought a used clean truck 2013 F150 Limited. Between the warranty and the great interest rate the sales guy Jonh Collas and sales manager Dell Roderick were able to offer me I was able to own a truck that I could never afford new. But I have all the piece of mind of a new one. John Collas was great thru out the whole process and continues to be.Any thing that was wrong they wanted to make right,and have.Most of all,the day after I bought my truck, I went back because the running board worked sometimes wrong, loose some screw on the front side. Sure enough Jonh Collas took me over to see Joe Murphy at the service who make for me an appointment to repaired the wrong thing. Frank Feeney was straight forward very helpful with finance paperwork. I am very glad with Colonial Ford.
Leon Harbonne , Sr
Jun 11, 2016
Great service , knowledgeable FORD certified sales staff, my sales associate was John Collas.
Ali3579
Jun 8, 2016
Stopped by to take a look at a vehicle we had seen online - found it easily on the lot. Vito offered the test drive and 3 days later (holiday weekend), we had it in our driveway!! Vito was so patient while I made the decision to buy - answered questions, didn't make me feel pressured and spoke on the same level. Love the vehicle - no regrets!
Harvey Stlaurence
Jun 7, 2016
Fast turnaround , met my price point. Great deal and service on fixing some issues I found. Salesman was easy to work with and highly detailed oriented .
JenB02132
Jun 3, 2016
After searching the internet, I discovered that Colonial Ford had the vehicle that I wanted. I called and spoke with Dwight, who was friendly and professional. He didn't have the information that I needed at his fingertips, but told me he'd get back to me ASAP. Indeed, I heard back from Dwight within the 1/2 hour and made an appointment to go to Plymouth to see the vehicle. (You may think, 'Hey, so what? - he called you back! What's the big deal?' - but I didn't get the same courtesy from 2 other dealerships that I had been contacting prior to calling Colonial Ford.) Upon meeting Dwight, he introduced me to Bill - who was also very friendly and knowledgeable. Bill gave me all the information up-front and answered every question I had. If he didn't have the answer, he found it and let me know either by text or a phone call. I did buy the car - and Bill kept me informed of the process every step of the way. Frank, in the finance office, was equally friendly, efficient, knowledgeable and professional. As I was traveling down from Boston, they were VERY good about doing everything that needed to be done in one trip and on-time! I feel that I received a very good price on the vehicle I purchased, was treated with respect and unsurpassed customer service. I would highly recommend this dealership to anyone interested in purchasing a vehicle. With a little luck, maybe you'll get to work with Bill and Frank! ;-)
JenB02132
Jun 3, 2016
After searching the internet, I discovered that Colonial Ford had the vehicle that I wanted. I called and spoke with Dwight, who was friendly and professional. He didn't have the information that I needed at his fingertips, but told me he'd get back to me ASAP. Indeed, I heard back from Dwight within the 1/2 hour and made an appointment to go to Plymouth to see the vehicle. (You may think, 'Hey, so what? - he called you back! What's the big deal?' - but I didn't get the same courtesy from 2 other dealerships that I had been contacting prior to calling Colonial Ford.) Upon meeting Dwight, he introduced me to Bill - who was also very friendly and knowledgeable. Bill gave me all the information up-front and answered every question I had. If he didn't have the answer, he found it and let me know either by text or a phone call. I did buy the car - and Bill kept me informed of the process every step of the way. Frank, in the finance office, was equally friendly, efficient, knowledgeable and professional. As I was traveling down from Boston, they were VERY good about doing everything that needed to be done in one trip and on-time! I feel that I received a very good price on the vehicle I purchased, was treated with respect and unsurpassed customer service. I would highly recommend this dealership to anyone interested in purchasing a vehicle. With a little luck, maybe you'll get to work with Bill and Frank! ;-)
Cory M.
May 30, 2016
Excellent service at Colonial Ford. Helped me find the perfect vehicle at the perfect price! For sure will recommend Colonial Ford to all of my friends and family.
CDMELUCCI
May 30, 2016
Excellent service at Colonial Ford. Helped me find the perfect vehicle at the perfect price! For sure will recommend Colonial Ford to all of my friends and family.
cobra
May 30, 2016
The sales staff were great. I bought a slightly used clean 2012 F150 Lariat. Between the warranty and the great interest rate the sales guy John Collas and sales manager Dell Roderick were able to offer me I was able to own a truck that I could never afford new. But I have all the piece of mind of a new one. John Collas was great thru out the whole process and continues to be..Any thing that was wrong they wanted to make right, and have. Most of all, the day after I bought my truck I went back because the floor boards didn't seem right, I was sure something was wrong .Sure enough John Collas took me over to see Mark Johnston at the collision center who determined right away the previous owner had modified mounting brackets.He returned them to factory spec in less than an hour without any hassle. Frank Feeney was straight forward very helpful with finance paperwork.I had been dreading replacing my truck but I am very glad I stopped into Colonial Ford just to look.
Michael Conte
May 27, 2016
I called for my son that bought a new FUSION and told John Collas, my salesman, that his cloth and winter mats were missing. Within two days he had them to me. I love the attention even after the sale!!!!!!!!!!!!!!!!
Robert Damigella
May 27, 2016
Showed me what I wanted, not what he wanted to sell. Great follow up on some small issues I found on truck-fixed right away. No hassle at all. Go see John Collas, sales, for your next automotive purchase.
Happy
May 27, 2016
I bought my Escape at Colonial Ford. What an awesome experience from the start. I submitted a request for information and I got that immediately from Dwight. He wasted no time in making me feel welcomed and that he could help me. I came in and met with George Andruk. He asked the right questions and did not sell me a car...he got me the car I wanted. I meet Dell and Sean and they could not be more pleasant to work with. I recommend even if pricing is your decision maker that you pay this dealership a visit. The will treat you right and get you what you want. Yes I did get savings too.
Scott
May 27, 2016
First time ever going to colonial ford was the most amazing experience I had buying new car I met Mike o'Neil salesman an explain to him I was looking for a new escape so he explained everything in detail I just want to say Mike went above and beyond to make sure I got everything I needed
smajnic
May 27, 2016
I have to say buying my new Explorer Sport from Colonial Ford was an amazing experience! I had my previous vehicle for 13 years, so I hadn't done this in awhile; Bill O'Neil made the process seamless and never made me feel pressured. I highly recommend this dealership for their customer service and knowledge. Thank you for everything! - Shannon
Rep, lima52
May 26, 2016
Best experience at a car dealership. Sales department and service are the best. A welcoming enviroment and made me feel right at home. Thanks to Dell Rodrick and sales staff
Shocked
May 26, 2016
I usually don't leave reveiws but felt it was well deserved. It's been 12 years since I bought my last car and wanted a basic car and was in and out with the help of the manager Dell. I hope i don't need to see them again until service but the sales team made it easy. Thanks Frank
Cheryl Ann
May 26, 2016
Bob Hebert was very knowledgeable and pleasant to deal with thank you to for making this a pleasant experience
builder
May 25, 2016
I was working down the road and was driving buy when I decided to stop in to look at the new Ford Transit Van. I met Art Guertin who showed me then new vans he had and we took a 250 for a ride with the 3.5 eco engine for a ride I was very impressed so we worked out some numbers and he followed up with me and I ended up buying the new van. I needed shelving installed and everything was handled fro me very happy with Art and colonial ford.
Happy truck owner
May 25, 2016
We started shopping for a used truck we had dealt with a dealer closer to home but the relationship we thought we had was just in out mind as when we had a problem they could have cared less. That being said we have been buying from Colonial Ford for 3 years now and much to our surprise the salesman we liked to deal with was working at Colonial Art Guertin is wonderful to deal with he showed us some used Trucks and they where nice . He then showed is a new 2016 F-150 crew cab we all loved the truck and that's what we ended up buying our son loves it. Thank you to Art Guertin , Dell and Colonial Ford also Joe in service
MARGARET WILSON GREY
May 25, 2016
Guys were excellent to deal with , most appreciated fast friendly and easy deal,My second purchase there will go next time I need to..thanks Colonial Ford
Thev lobster guy
May 25, 2016
I had looked at another truck on line but was just sold. But they actually found me a incredible deal on a 2010 F-350 pick up that was like new most importantly they got the financing for me well done a big thank you to Dwight , Art Guertin my salesman and Dell the sales manager very happy customer.
Michael Conte
May 24, 2016
I noticed that my sons new fusion was missing floor mats, I called John Collas, his salesman, and he realized the error and ordered them and had them to me in two days !!!!! Talk about customer service. Awesome pricing and great after sale attention to my needs, the prefect place for you to buy your next car or truck. see John you wont be disappointed.
Satisfied Customer
May 23, 2016
George Andruk is a great and friendly salesman. Not only was he intelligent about his vehicles he is very passionate about his career. I highly recommend stoping by to see him. Maybe a ford is just for you, and he is willing to keep ensure that you'll be happy.
colon0791
May 23, 2016
One of the best Ford dealerships around. The staff are as friendly as can be and I had the pleasure of working with George Andruk.
mustangconvertible
May 20, 2016
My best experience at a car dealership was because of George. He was very welcoming and let me take the car for a ride. I loved that he was so kind and not at all pushy like most car salesmen. I came back with my dad and bought the car. It's a black mustang convertible and I love it. Thanks so much George for helping me. I will stop to see you when I come for oil changes. Lynne
Kaybay
May 19, 2016
I'm currently working with Jake in sales. I haven't established credit yet but colonial ford got me approved on a car, so I can finally get out of my high mileage trade into something reliable. No one else could get me approved, I'm very excited for my new car...
SteveA
May 15, 2016
We just had one of our best car buying experiences at Colonial Ford. We purchased a 2014 Ford Focus for our daughter in college. As we had a long drive from NH, I wanted to make sure it was worth the trip before driving down to Plymouth. Once we arrived at the dealership, the car was exactly as described on their website and as Winston described it to me on the phone. There were no surprise fees or upsell pressure. The staff at Colonial Ford appear to be honest, no-nonsense people simply trying to make a living just like the rest of us. It was a long ride from NH to Plymouth, but it was worth it!
Mike
May 14, 2016
Art was great. Got a great price right up front. No haggling. They had a good selection. Would recommend Colonial Ford to anyone looking to buy a car.
Adam Charters
May 6, 2016
Quick, knowledgeable on Ford products, caring, and detailed oriented, that was my salesperson John Collas. Would not sell me the pre-owned F-150 unless it was perfect. Felt a slight brake issue on test drive and fixed it before delivery.
Amc245
May 6, 2016
They tell you what the important details are and no nonsense. The car that you buy will be waiting for you in brand new condition when you come pick it up. Any issues will be solved right there free of charge. Great People.
Mark Kehoe
May 5, 2016
John Collas, my salesman, at Colonial Ford, found the exact option package and color for my dream truck. No pressure at all.. He did not sell me something in stock that I did not want. Go see John for your next vehicle.
affmarine
May 1, 2016
Awesome people to deal with..hoping to buy my third truck from them! Would never buy from another dealer. They delivered my last 2 right to my door in CT!
Frank C
Apr 29, 2016
I recently traded and bought a car from Colonial Ford. My salesman's name is Mike O'Neil and I HIGHLY recommend you ask for him if purchasing at Colonial. Mike is knowledgeable & experienced with both Ford and GM products, and will make your used/new car experience a stress-free and enjoyable experience!
Diane
Apr 26, 2016
I had a very good buying experience, Mike O'Neil was very helpful, he answered all my questions, he got the paperwork done within 2 hours which was very quick. I would recommend them for a great buying experience. I will be back soon for another vehicle.
Ann-Marie N
Apr 25, 2016
When thinking about buying a new car I was so nervous, I didnt know what I wanted and definitely didn't want to be pressured into buying something I couldn't afford. When I met Mike O'Neil all my fears were put to ease. He showed me cars that were only in my price range, nothing I couldn't afford. Worked hard to get me the best interest rate, and when there was a problem with my car, he made sure that everything was taken care of. I couldn't be more happy with my purchase of a 2014 Ford Fiesta Titanium, thank you Mike O'Neil for making this process as easy as possible!!!
Ajewett89
Apr 25, 2016
I recently came across a vehicle at Colonial Ford. I met with Jake Eldredge who happens to be a friend of mine and he made the process so much easier than I thought. Every other dealership I have dealt with in the past always had terrible customer service and felt unwelcoming to me. This experience at Colonial Ford was so easy and I felt like I was truly getting the best customer service possible. I found the car on Tueaday; test drove Wednesday; purchased the car on Thursday. I would recommend this dealership and specifically Jake to anyone looking for a new vehicle.
Cindy Lacourse
Apr 25, 2016
Purchased a few vehicles, both used and new over the years from Colonial Ford. Very reliable Dealership. Had the pleasure of dealing with Jake from the sales department. Honest, very knowledgeable and true to his word, making it a pleasant experience! Highly recommend him!
mark
Apr 25, 2016
Went to quite a few dealerships while searching for a car, and this was the only time during the experience that it wasn't stressful or intimidating. George was helpful and friendly, but never got pushy. I was pretty sure I knew which car I wanted when I saw it, but they let me take it home over the weekend to get a better feel for it. I didn't think my old car was worth anything, but they still took it as a trade in. First time buying a car from a dealership, and they really made it much easier than I was expecting.I'll be coming straight back here the next time I'm in the market for a car.
Kellye Leonard
Apr 23, 2016
Fast, quick, no pressure, found perfect 4WD Escape at a perfect price !!! Go see John Collas, sales, for your current and future automotive needs.
Nancy
Apr 20, 2016
We bought our last car at Colonial and had a very good experience so we returned for our next car purchase. We were equally pleased with our second experience. we have also had no problems with the service department when needed.
Joe
Apr 18, 2016
I have been shopping around for a lightly used car for some time, and a great deal posting brought be over 40 miles out to Colonial. John Collas greeted my father and I as we arrived and he was able to quickly point us in the right direction. It was quickly apparent that we were speaking to the right person as he was not only a wealth of information regarding the car class I had in mind, but also an enthusiast when it came to performance and modifications. The entire car buying process from finding the right car, balancing options, test drive, numbers and paperwork was perfect. I never felt rushed or pressured in any direction, nor was I intimidated being a first time buyer. John Collas, Shane Conroy and the rest of the Colonial team did an amazing job making me feel at home. I would absolutely recommend buying from Colonial.
Joe
Apr 18, 2016
I have been shopping around for a lightly used car for some time, and a great deal posting brought be over 40 miles out to Colonial.John Collas greeted my father and I as we arrived and he was able to quickly point us in the right direction. It was quickly apparent that we were speaking to the right person as he was not only a wealth of information regarding the car class I had in mind, but also an enthusiast when it came to performance and modifications. The entire car buying process from finding the right car, balancing options, test drive, numbers and paperwork was perfect. I never felt rushed or pressured in any direction, nor was I intimidated being a first time buyer. John Collas, Shane Conroy and the rest of the Colonial team did an amazing job making me feel at home. I would absolutely recommend buying from Colonial.
Travelon
Apr 16, 2016
Just bought a new Explorer from Colonial...what a wonderful experience. Friendly, professional and knowledgeable. Thanks Jake for making this experience painless. You rock! Thanks.
Brian Griffin
Apr 15, 2016
John Collas made my car buying experience quick and painless. He made excellent recommendations and got me into the car I wanted. My entire interaction with Dell Rodenick and Shane Conroy was extremely pleasant and they made it a very enjoyable buying experience. Just outstanding customer service all the way around.
Sarah Rogers
Apr 13, 2016
George and Shane were great to work with to get me in car after my car was totaled in accident. The y made the process so stress free and easy.
Brian Griffin
Apr 12, 2016
John Collas, my salesperson made excellent recommendations based on the information I provided. John gave me a GREAT DEAL on a new car. Very happy he showed me this car. I originally went in to see a pre-owned focus and bought a new 2016 Ford Fiesta he showed me and it gets over 41mpg !!!!! He went above and beyond the call of duty with picking me up ,at my home, to get me to the dealership to pick up my new vehicle.
Wes Allsopp
Apr 8, 2016
Will always go back to John Collas [sales] ,at Colonial Ford, for all my future vehicle purchases. He was knowledgeable on ford products, honest, detail oriented. No pressure at all, great experience.
rocky123
Apr 8, 2016
Bill ONeil handled all my questions and concerns with the utmost professionalism. He went above and beyond to make sure I was satisfied with Colonial Ford. Bill is definitely as asset to the dealership and has proven to be a good friend Jay Moran
Jomac48
Apr 6, 2016
... every step of the way. We were greeted warmly the minute we entered the front door. They had just exactly the truck we were looking for and the pricing was right where we were hoping. We drove away that day and wrapped up the details within a few days. Can't imagine a better experience and we will recommend this dealer to anyone.
Jon
Apr 3, 2016
George and Winston were great and made buying a new car at a great price easy.
Jon
Apr 3, 2016
George and Winston were great! A great car at a great price. No hassles. They made car buying easy. I'd definitely go back and recommend them to others.
waynerichard
Mar 30, 2016
great dealer , great staff, i bought 4 trucks and would not go anywere else Bill Oneil was great to deal with shane in finance great
Dave in NY
Mar 29, 2016
Bill O'Neil and Winston Bennett were great to work with. Absolutely no pressure. If I had a question-boom-I got an answer. I was 250 miles away and was able to purchase my truck with ease. Good old fashioned service. Price was excellent, truck was ready on time, and all went flawless with the transaction. This is my 16th Ford vehicle, and my first call for #17 will be Colonial. Thanks again guys for the great experience!!
Dave in NY
Mar 29, 2016
Bill O'Neil and Winston Bennett made buying a painless experience. I drove 250 miles to get a truck and was not disappointed at all!! Next time I search for a vehicle, my first call will be Colonial. Old fashioned service, great product, and pricing that was extremely competitive. Thanks Colonial!!
Kjcx2
Mar 29, 2016
I always go back to Art for buying a car. I know he is going to help me find the right car that will work for me. I tell him what I am looking for, and he helps point me in the right direction. Every car has been amazing! I just bought my new car yesterday with Art's help, and I am so happy and have very Happy Children with lots more room. I love going to someone who I know I can trust, and will help me get into an amazing car at a great deal!!
Dragon
Mar 26, 2016
I called and spoke to Winston,on 3-19-16, I explained what I needed and he told me to come in. When I got there he introduced me to Bill O'Neil. Bill was exceptional in his knowledge and customer service. Between him and Dell, they really worked to get me a good trade and into a new C-Max Hybrid. On 3-25 I went in and met with Frank, and signed on the dotted line and left with my new car. I highly recommend Colonial Ford of Plymouth, MA.
Happy Customer
Mar 26, 2016
Domenic Dimascio, Shane Conroy and Anthony Christiani have always been super helpful, professional, and accommodating. I have purchased 3 cars from Domenic and Shane, and have had all my Ford vehicles serviced by Anthony. Always a pleasant buying and service experience at Colonial, and always treated as a VIP. I drive 60 miles to go to Colonial, and I pass 2 other Ford Dealers on the way. I wouldn't go anywhere else. Thank you Domenic, Shane, Anthony and Colonial Ford for being who you are!
Cape Ford
Mar 25, 2016
Domenic Dimascio ordered us the exact vehicle we wanted, and it arrived from Ford as promised. Domenic and Colonial Ford are top notch professionals and this is the third vehicle I have purchased from Domenic and Colonial. As always, Shane made the paperwork and financing simple, and both he and Domenic are both honest professionals who I respect and enjoy doing business with. Thank you Domenic, Shane and everyone at Colonial. Proudly a Colonial customer.
Dragon
Mar 25, 2016
I called and spoke to Winston, on 3-19-16, I explained what I needed and he told me to come in. When I got there he introduced me to Bill O'Neil. Bill was exceptional in his knowledge and customer service. Between him and Dell, they really worked to get me a good trade and into a new C-Max Hybrid. On 3-25 I went in and met with Frank,signed on the dotted line and left with my new car. I will highly recommend Colonial Ford of Plymouth,MA.
Verano16
Mar 25, 2016
I came to Colonial Ford because I desperately needed a car. I did my research directly on the Ford website and decided I wanted to test drive a Focus. I received a call and an email from Winston I arrived around 2 pm on a Sunday and they were very clearly open - someone was coming in for service, a couple was test driving a car, and another couple was purchasing a car. Maybe I offended someone by parking my car, or maybe they judged me by the fact that I am a young woman who was driving a 16-year-old Buick. I was on the lot for around 45 minutes and not once did an associate ask me if I needed help. We crossed paths with a few different associates, and not one said anything to us. The cars looked like they were in great shape and I definitely would have considered one of the Focuses on the lot, however no one wanted to sell me a car. The only time someone spoke to me is when my car wouldn't start. This "gentleman" said "That sounded bad", and walked away. Thanks for your compassion. I left as soon as my car started back up and spent $30,000 elsewhere. I sent an email back to Winston about this experience and never heard back from him, which proves to me that the associates here do not care about their customers or potential customers.
Jjlepage
Mar 20, 2016
My husband and I went in with our five year old daughter expecting to only have time to start looking at a new SUV. A few hours later we walked out with a new Ford Edge! George was ours salesman and he respected our time frame and budget!! Would recommend to everyone!!
Jjlepage
Mar 19, 2016
My husband and I went in with our five year old daughter expecting to only have time to start looking at a new SUV. A few hours later we walked out with a new Ford Edge! George was ours salesman and he respected our time frame and budget!!Would recommend to everyone!!
Meg Drude
Mar 18, 2016
George Andruk, Frank Feeney and Dana Nevens were all great to work with. Second car purchased from Colonial.
2ndFocus
Mar 15, 2016
Courteous, Affable and Honest! These guys are great!! This was my second new car purchase here at Colonial Ford. Believe me, I shopped around. No other dealer came close to price and service.
Tracy Bergeron
Mar 14, 2016
My salesman John Collas was fast, quick buying process, and easy to deal with. I went back to him because their is no pressure and he gave me a smoking, unbelievable, deal.
canz
Mar 10, 2016
I brought my wife's car into them because of warning lights. The took the car right away and fix a speed sensor issue. The dealer ship has taken care of all the issues with car. We bought it new from them and they have honored all warranty needs.
ba1822
Mar 9, 2016
I have never been disappointed in the care I receive on my vehicle's. My family has purchased a lot of cars & again never disappointed. Special thanks to Anthony Cristiani for everything.
Terence Lynn
Mar 8, 2016
First time truck buyer and first time purchaser at Colonial Ford. John Collas, my salesman, made everything easy to understand. Very happy with my purchase and to buy local. See john and colonial for your next purchase.
Jarrod7996
Mar 8, 2016
I came all the way from New York to colonial ford because of the great prices and sales team. Well worth the 4 hour drive.
James Roumacher
Mar 7, 2016
Came back in again to buy my second vehicle at Colonial Ford . Jake Elderidge and John Collas are a great team . Go see either one of them for your next purchase. Great deal, no pressure at all, friendly atmosphere.
aharris
Mar 7, 2016
John Collas was excellent. He took the time to make sure we were very pleased with our big purchase. I would dealing with him to others.
Joel Walter
Mar 5, 2016
Taking a minute to say how wonderful it was to deal with John Collas! He was a complete professional and has my business for life!
Mike_Anita
Mar 5, 2016
We visited Colonial and were drawn to a used 2014 Mustang. Art Guertin took us on test drive and graciously let us walk away when we said we wanted time to think it over. Two days later I returned to purchase the car and it had been sold. Art went online and quickly found another 2014 Mustang with all the features we wanted and then some. The deal was consummated in a few minutes and three days later it was ready for us to drive off the lot. I've purchased my share of cars in 60+ years and this sale ranks up among the best in almost all aspects. I found Art to be easy to deal with: friendly, personable, and willing to go the extra mile to fill a customer's needs.
Julie Walter
Mar 4, 2016
John Collas, my salesperson, was a perfectionist. All four rims had bad curb rash and he had them refinished- they look like they came from the factory. Our needs and expectations were exceeded.Best ca buying experience ever!!!! We will be back for another purchase in the future. Highly recommend you see this salesperson.
Lisa B
Mar 4, 2016
George Andruck and Frank in finance made my experience at Colonial Ford AWESOME. Friendly and courteous, supreme customer service. This is my second time in 15 years financing a car here at Colonial Ford George found the perfect car in the price range I needed. You guys ROCK!
Amalia Kennedy
Mar 3, 2016
Bill Oneil found the perfect vehicle, for me, for my budget !!!!! I also met a colleague of Bill"s, John Collas ,who helped me purchase auto insurance. What a team. Go see either one of them for your next auto purchase, you will be happy also. No stress, no pressure, great follow up. Service department is awesome.
SynergySolar,Inc
Mar 3, 2016
This was my fifth purchase from colonial ford and my fourth purchase from John Collas in sales. As always he gave me a unbelievable price, quick sales process, and great follow up. I will be going back for more vehicles, in the near future, and will only see John.
Timothyy22
Mar 3, 2016
Bill O'Neill worked very hard & diligently to find the car that was just right for me & my budget,John Collas,did my insurance.. & within a day I was on the road, he's absolutely kind hearted ,with a great sense of humor ,I love you guys so much and I'll recommend anyone to colonial ford...these people are very customer friendly thanks a bunch!!!
none
Mar 2, 2016
great customer service....... a bit slow on getting the parts but finally came through! also great service with an issue at the body shop. thanks
alex25
Mar 2, 2016
very satisfied..mr. Art Guertin and Dell Roderick made the transaction v easy....their knowledge and their attitude it's a great reason to be a customer for life...
Ctrent
Mar 1, 2016
Art Guertin was fantastic! He was so helpful during our car buying experience and so easy to work with. I highly recommend him if you have any car buying needs
FordEscape13
Mar 1, 2016
Anthony Cristiani, was extremely friendly this morning. He made me feel welcomed and comfortable. Especially when it came to informing me with everything that they had to do with my Ford Escape. After the service was completed he made sure I new what my warranty covered. After all twas said and done there were no charge's for the services provided!
hepclip
Mar 1, 2016
After 4 other dealerships, I entered Colonial Ford distressed and annoyed from the typical Car Salesman rhetoric. Could not have had a better experience! A++++++
Nicole
Feb 29, 2016
We purchased our truck at colonial ford from Art Guertin and he made our buying process quick and easy we are so very happy with our purchase! thank you!!
fordisok
Feb 29, 2016
Joe in the Service Dept took care of my car having to have a recall processed. He set me up with a rental for the day, all I had to do was show up at the dealership, and he took care of the rest. Very friendly, and he made the process of having recall work done on my car, very easy and convenient.
Mittens
Feb 29, 2016
Had a problem with my tire. Anthony Cristiani and John Smolak were kind, courteous and very efficient. Told me the car would be ready in 30 minutes an stuck to their word.
supergirl425
Feb 29, 2016
Art Guertin made our truck buying experience the best we have ever had! we will definitely be back again! thank you so much for you're help!
Sigma7
Feb 28, 2016
Test drove a used 2013 Fors edge with Bill O'Brien. He was very accommodating and even took me to go see Plymouth Rock. Was able to get everything done in the day.
Stephanie Dana
Feb 28, 2016
Arthur guertin was extremely helpful and paintence with our car buying process we will definitely be back again!!
Ccullity
Feb 28, 2016
I recommended my friend Tim to Bill ONeil and he came home with a nice ford truck! Bill is a non-pressure, knowledgeable salesman. I would highly recommend him and will do so to all my friends and family. Go see Bill at Colonial!
jburns
Feb 28, 2016
We purchased a Ford Fusion from Colonial Ford. Salesman John Collas provided excellent customer service through the process of purchasing our Ford Fusion, going out of his way to make sure the paperwork and the process went smoothly. John drove an hour on a Sunday to our house to complete the paperwork. I would recommend John, Dell and Shane they all ensured we had a smooth transaction.
Shelly
Feb 27, 2016
I purchased a car at this dealership and was given such excellent customer service....I felt compelled to write this review. The deal was prepared, presented, and car was ready for pickup within 2 hours of initial contact by phone! Amazing customer service and a great deal too! I was assisted by Dell and George who were both incredibly courteous and efficient....if your looking for VIP service....I would highly recommend this dealership!!
Happy Pilgrim
Feb 26, 2016
John Collas is the MAN! He has been knowledgeable and cordial. He was attentive to my wife and I when we described what we wanted. He found the perfect match. He provided such great service that my brother switched dealers in the middle of a purchase and came to buy from John. And then my mother decided she wanted to buy one too. John sold us on three cars within a week and they were all perfect for what we wanted, at the price we wanted, and in the way we wanted. John made it easy. All of the Colonial Sales Department have been great to work with. The detailing on the delivered vehicles was flawless. I highly recommend John and the whole team!
sheldri123
Feb 26, 2016
I purchased a car at this dealership and was given such excellent customer service....I felt compelled to write this review. I drove away in my new car in less than 24 hours of initial contact by phone! Amazing customer service and a great deal too! I was assisted by Dell and George.....if your looking for VIP service....I would highly recommend!
Teresa
Feb 25, 2016
Worked with Bill O'Neil. He was very patient with my indecision on what I was looking for. Never felt pushed into a particular vehicle.
thump1577
Feb 25, 2016
I buy all my trucks from this dealership , and only use there mechanics. The service department always makes time for me in a pinch or by appointment . Any questions I have or problems they always solve. The Mechanics working on My trucks are exceptional! from small tasks to large any and all issues are resolved . Robert Petta is one of there Mechanics , there are many . He has been working on my vehicles in there service department for well over eleven years. And when I role out of the parking lot, my trucks always run like new !
dsilvia287
Feb 25, 2016
I recently bought a long bed, 2016 Ford Transit Van from Colonial. I worked with Bill O'Neil for whom I have know for many years and respect his honesty and integrity. I never saw the van until is was delivered to my place of business. Bill brought the van from Plymouth to Fall River on his day off. This is my first Ford purchase in forty seven years. My treatment was first rate and recommend this dealership.
Fran66
Feb 25, 2016
Years ago stopped using Colonial Ford because managers and mechanics made life tough on Saturdays. Last year had problems a local service center couldn't take care of, so I tried Colonial Ford and found a big change. Thanks for someone making things better.
bobr
Feb 24, 2016
We stopped in to upgrade our car with something with more room for our grandchildren. Met with our salesman Art Guertin from another dealer as he now works at colonial and we enjoy working with him. He showed us what was available and ended up with a flex wonderful riding car also got a AWD Dell made the numbers work and Shan handled the finance overall a wonderful experience.
bob69
Feb 24, 2016
Salesman, Art Guertin was fantastic in meeting my need and understanding exactly what I wanted without using pressure. Dell Roderick did a great job in working out the financing. I would highly recommend this salesman and dealership..
Bob69
Feb 22, 2016
Salesman, Art Guertin, was wonderful in his understanding of what I was looking for in a new vehicle and making sure that what I chose met all my desires. He was professional and explained features I wasn't knowledgeable about while looking at the vehicle. Further, his follow-up to make sure I was pleased with my purchase was appreciated. Dell Roderick was great in being able to work out the financing and deal details so that I could get into my vehicle within my parameters. Again, greatly appreciated.
Diane Maguire
Feb 18, 2016
In 2011 our family purchased our first Ford Escape. Still have it and it has been a great ride! In February 2016 we bought the 2016 Ford Escape. Bob Hebert was our salesperson both times. Very friendly, patient, knowledgeable and did not use any high pressure tactics. Given fair price for our trade in as well. Have purchased two cars there now and will be back again.
unclefromhell
Feb 18, 2016
Anthony was extremely helpful and understanding of my situation. I brought my F-150 in after experiencing starting issues I went from no start to totally fixed within hrs. Everytime I find myself in a jam , I know where I'm going!! Call Anthony at Colonial ford. So easy to work with. THANK YOU!
AntGon326
Feb 16, 2016
I went into Colonial Ford nervous because I had no idea how car fianancing worked. I was approached by Jake, an excellent salesmen to the core. He had no problem with explaining how the car buying process worked and pointed me to the perfect car for me.
BP2016
Feb 16, 2016
I walked into Colonial Ford with minimal time, told Bill O'Neil exactly what I was looking for and what I needed to make the deal work. While I walked out paying a little more than I hoped, I knew that it was a stretch due to the money owed on my trade. Overall 2 hours in and out and drove home in my brand new car, so it was a great experience.
Jrm3684
Feb 16, 2016
I recently had to go and get some work done on my explorer and worked with Anthony in the service dept he was good listened to my issue I was having gave me some options on fixing it walked me through what was going to be done and how much it would cost and it ended up being less than he quoted me surprise for me I have no problem recommending this dealership
New truck owner
Feb 15, 2016
I had a very good experience at colonial ford Art Guertin was most helpful in getting me the truck and price I wanted everyone here is so helpful the Sales manager Dell and finance Manager Shane were very good to deal with and I got wonderful new 2015 F150 pick up.
colonialford
Feb 15, 2016
Our positive first impression of the dealership began with Winston. We had contacted Colonial regarding a pre owned Truck listed on their website. We met George when we came back for a 2nd look and a test drive. We briefly introduced ourselves and He arranged the test drive quickly and pleasantly. After the test drive we had a few questions regarding the Truck's past ownership and maintenance. George was patient and showed he understood our caution about purchasing a used vehicle by telling us about the previous owner's care and maintenance and backing it up with a print out of the maintenance records, all done by the dealership, for us to review. His professionalism and knowledge of the vehicle moved us from "2nd look" to our purchase. -Many Thanks
JoAnn Bonito
Feb 13, 2016
After searching for an affordable Ford Edge for some time, I was lucky enough to get in contact with Bill O'Neil from Colonial Ford in Plymouth. Bill is an amazing salesman, never pushy, very patient and is all about servicing the customer and their needs. I had specific requirements; color and options I wanted and Bill made it happen. I would refer my family and friends to Bill and the Dealership any time. The whole staff is very service oriented and look for ways to make the experience pleasant, and get you into a car within your price range. Thank you again Bill!
kelsey53191
Feb 13, 2016
This is the third car I've bought from John Collas, he has always helped me to find what I'm looking for in a car by catering to my personal need. He's honest with his opinion on cars and provides outstanding service.
Christoper Maloney
Feb 11, 2016
Great price, service is excellent, quick/ fast sales process. John Collas, my salesperson was very friendly and was very knowledgeable on the 2013 F-150 I purchased.
eyeballblue
Feb 11, 2016
My wife and I purchased a car at Colonial from George Andruk. Initially, we were unable to reacha compromise but with effort and time, George made it work. He was always above board withus and we feel he did everything in his power to make it work. George is an upstanding guy whoreally works for his clients. I would recommend him highly.Gary Giordan
Camping Couple
Feb 10, 2016
My wife and I have been researching a new truck to replace our sixteen year old Ford disel Excursion. Being avid campers, when I retired, we purchased a new 28 foot Airstream Travel Trailer (to upgrade our Coleman tent) and utilized the Excursion to haul it initially. It did an excellent job over our first summer of regional traveles; however, we were planning on increasing our travels. Being 16 years old, we were concerned about using it for these types of longer trips; in addition, our son wanted it for his first vehicle. I had been utilizing another Ford dealer for both the Excursion and my business vehicles (some 20+ of them) and of course went to that dealer when I wanted to purchase a new truck for us. That dealer did not work with us on the price, would not provide a bottom line (purchase price, taxes, plates, etc.) when it was requested, and they acxted as if I was imposing on them to provide one. I had heard of Colonial Ford from some of my friends who had similar experiences with that same other dealer. They had expressed their complete satisfaction with Colonial Ford. When I first contacted Coloinial Ford by phone, I talked to Dwight Coblazo and explained what we was looking for. We do not turn vehicles over often and like our Excursion, wanted to order a vehicle specifically the way we wanted it, color options, engine, rear end, tires, rims, etc. Dwight had us e-mail our specifications to him (again we had been researching them for years). He immediatly said that a truck of this nature would need to be ordered as nothing on the lot would meet all of our specifications. THERE WAS NO HIGH PREASURE OF ANY TYPE, to the contrary, he was very easy to deal with. Dwight turned us over to Art Guertin who eventually handled the sale. Art was able to provide information that helped identify other things for consideration after which he e-mailed us a proposal showing exactly what we wanted to the last detail and how much each item cost. Once we verified everything, he immediatly was able to give us a bottom line including everything to the penny. The price he quoted us was significantly less than the origional dealer we contacted. Within a few days, we put down a deposit and the truck was ordered. Even though we had ordered our truck, Art found one on the lot that was close to what we were ordering and allowed my daughter and I to take it out on a test drive. This made for an excellent day for both of us. My daughter was so impressed that her next vehicle is going to be a Forf fropm Colonial. During the entire process, he contacted us each time he had status information and gave us his personal mobil phone number should we have any questions or concerns. The truck was delivered ahead of time and was perfect; exactly the way we ordered it. Additional rebates became available which he helped us take advantage of. The final price was actually LOWER than origionally quoted. Prior to delivery, he helped arrange for an outside company to add hidden paint protection and Simonize the entire vehicle. Shane Conroy helped us with all the paperwork and changed the original documents to joint ownership which we wanted. At our request, he went through several extended warranty options and offered significantly reduced prices on them. There was never any preasure to purchase any of them. Our experience at Colonial Ford was absolutely excellent. We are looking to purchase an Explorer and will deffently be contacting Art when we are ready. We have no negative comments about Colonial Ford. It was refreshing to be treated with respect and honesty.
Camping Couple
Feb 10, 2016
My wife and I have been researching a new truck to replace our sixteen year old Ford disel Excursion. Being avid campers, when I retired, we purchased a new 28 foot Airstream Travel Trailer (to upgrade our Coleman tent) and utilized the Excursion to haul it initially. It did an excellent job over our first summer of regional traveles; however, we were planning on increasing our travels. Being 16 years old, we were concerned about using it for these types of longer trips; in addition, our son wanted it for his first vehicle. I had been utilizing another Ford dealer for both the Excursion and my business vehicles (some 20+ of them) and of course went to that dealer when I wanted to purchase a new truck for us. That dealer did not work with us on the price, would not provide a bottom line (purchase price, taxes, plates, etc.) when it was requested, and they acted as if I was imposing on them to provide one.I had heard of Colonial Ford from some of my friends who had similar experiences with that same other dealer. They had expressed their complete satisfaction with Colonial Ford. When I first contacted Coloinial Ford by phone, I talked to Dwight Coblazo and explained what we was looking for. We do not turn vehicles over often and like our Excursion, wanted to order a vehicle specifically the way we wanted it, color options, engine, rear end, tires, rims, etc. Dwight had us e-mail our specifications to him (again we had been researching them for years). He immediatly said that a truck of this nature would need to be ordered as nothing on the lot would meet all of our specifications. THERE WAS NO HIGH PREASURE OF ANY TYPE, to the contrary, he was very easy to deal with.Dwight turned us over to Art Guertin who eventually handled the sale. Art was able to provide information that helped identify other things for consideration after which he e-mailed us a proposal showing exactly what we wanted to the last detail and how much each item cost. Once we verified everything, he immediatly was able to give us a bottom line including everything to the penny. The price he quoted us was significantly less than the origional dealer we contacted. Within a few days, we put down a deposit and the truck was ordered. Even though we were ordering a truck, he found one on the lot as close to our order as they had and allowed my daughter and I to take a test drive; an excellent experience for both of us. During the entire process, he contacted us each time he had status information and gave us his personal mobil phone number should we have any questions or concerns.The truck was delivered ahead of time and was perfect; exactly the way we ordered it. Additional rebates became available which he helped us take advantage of. The final price was actually LOWER than origionally quoted. Prior to delivery, he helped arrange for an outside company to add hidden paint protection and Simonize the entire vehicle.Shane Conroy helped us with all the paperwork and changed the original documents to joint ownership which we wanted. At our request, he went through several extended warranty options and offered significantly reduced prices on them. There was never any preasure to purchase any of them.Our experience at Colonial Ford was absolutely excellent. We are looking to purchase an Explorer and will deffently be contacting Art when we are ready. He even had us take out a new Explorer for a test drive which we really appreciated. We have no negative comments about Colonial Ford. It was refreshing to be treated with respect and honesty.
Ed Botelho
Feb 10, 2016
We went to Colonial to look at a truck we saw on the website. John Collas came over to help us, he explained all the features of this truck. We went on a test ride through backroads and highway to get the feel of the truck. There was no pressure to buy, we went over figures with John, also with the help from Dell and Shane the price worked for us so we made it a done deal. Our experience was a pleasant one.
Noah Jones
Feb 9, 2016
This was my fourth purchase from Colonial Ford and my salesperson John Collas. His personal attention, after sale customer follow up and extensive Ford product knowledge keeps me coming back. He was on vacation on one of my purchases so I was glad he was there.
Steve98765
Feb 8, 2016
Purchased a new F-150 at Colonial Ford in Plymouth MA. The salesman, Art, was outstanding making the experience smooth and easy. The sales manager was fair on pricing and trade in value and the finance manager was professional and discussed all options and up sells without being pushy. Overall an excellent experience, much better than I anticipated when I walked in the door.
sheilacole1
Feb 6, 2016
went in to the dealership looking for a car they helped me find a very nice car!!!! very happy would highly recommend colonial ford... the staff was wonderful
Tom 2013 taurus
Feb 6, 2016
Went in looking for a 2010 Taurus, but ended up purchasing a 2013 instead. Art was a no pressure salesman, very helpful. He even took the car to a carwash after a snowstorm, when I mentioned that I was going to show my wife the car in a 1/2 hour. Great car and a great salesperson. The finance man also worked really hard to find me the lowest rate.
Edward Botelho
Feb 6, 2016
Great experience, low[no] pressure, friendly, was my salesperson John Collas. Found a perfect 2014 Ford F250 Diesel[only 6,000 miles !!!!] . No regrets, go see John for your next automobile purchase.
Joshua Veroneau
Feb 6, 2016
Bent over backwards to give me the perfect deal-can't beat they price they gave me. I have known John Collas[sales] for a couple of years because I use their service department on my prior Ford F-150. He even helped me customize my new truck. He was friendly, detailed oriented,. Makes it happen!!!!!!!!!!!!!!! Go see John at colonial.
13Lariat
Feb 4, 2016
My wife and I had an outstanding sales experience with Bill Oneal. He immediately met us outside, answered our questions and found out the answers to the ones he didn't know off hand. Bill was extremely honest and worked with us to make a deal we were satisfied with. I marked four stars because the vehicle I was interested was being used by an employee and was not in any form of "show condition". After viewing the truck, they had the truck detailed and passed it through their complete vehicle inspection process. Want a no pressure and honest sales experience? Look no further than working with Bill Oneal and Colonial Ford to make that happen!
Joshua Veroneau
Feb 3, 2016
John Collas[sales], Colonial Ford, bent over backwards to give me the perfect deal-can't beat the price they gave me. I have known John ,in sales, for a couple of years because I serviced my prior F-150 there[awesome service department also]. John was friendly, detail oriented. HE MAKES IT HAPPEN!!!!!!!! Go see him for your next purchase..
Kelsey Anti
Feb 3, 2016
This is my third car from John Collas[sales]/Colonial Ford. Great pricing and customer attention[he listens to my needs and budget] and finds the perfect vehicle for me. You won't be sorry to see John for your next automotive purchase.
f1502015
Feb 2, 2016
They bent over backward to give me the best deal possible. Can't beat the price they gave me. I have know John Collas (sales) for a couple of years because I service my vehicle there. He is friendly, detail oriented, and he makes it happen!!! Please go see John.
BoStang
Feb 1, 2016
These guys are wicked awesome! Dealing with Del, Sean, Drew, and Bill felt like old friends that I haven't seen in a long time! They really treat their customers like family and because of that I will be happy to highly recommend all my friends, family, co-workers, ex co-workers, acquaintances, facebook friends, people I meet in street and anyone who is reading this review to Colonial Ford in the historical town of Plymouth, Massachusetts for your transportation needs. They will not disappoint!
Mark 780
Jan 31, 2016
I don't know how Bill Oneal and colonial Ford could have made my buying experience any better.
WillGT
Jan 31, 2016
From start to end, Art, Dell and Shane have delivered a totally exceptional level of customer service, one I've never experienced before! Very friendly, extremely professional, proactive in keeping me updated on the progress from order thru delivery, I would most certainly return to them when I'll consider buying a new car and would definitely recommend them.
Eva2222
Jan 31, 2016
Jake Eldridge my salesman was the best no pressure and very knowledgable . Dell Roderick the salesmanager even sent someone down to McDonald's to buy me a burger because I was hungry.i drove home that day with. My new Ford Mustang .thank you colonial ford
Lauren Michello
Jan 31, 2016
I would highly recommend any one looking for a pleasant and professional auto shopping experience to purchase from Colonial Ford. I recently purchased a preowned Silverado and dealt with Dell Roderick. From start to finish, Dell made me feel like he had my best interest on the top of his priority list. He made sure to find out exactly what my needs were as well as addressing any concerns I had. I never felt pressured, and I am completely satisfied with my purchase and will most definitely return to Colonial Ford for my future purchases.
Mark 780
Jan 31, 2016
I had a great service experience with the salesman Bill Oneal. There was no pressure whatsoever. He listened to what I was looking for or located the vehicle in another state. Got me a great price. When the vehicle was ready to be picked up he drove his own vehicle to my house (20-30 minute drive one way) so I did not have to have somebody give me a ride to the dealership to pick up my new vehicle. I don't know how Bill Oneal and colonial Ford could have made my buying experience any better. If you are looking to purchase a new car Bill and colonial Ford is a must!
TSimms
Jan 31, 2016
Went in to colonial ford last weekend in search of a new truck. We were immediately greeted by Dell Roderick the General Sales Manager. We felt comfortable with him right away. While he looked at our trade he had Drew show us a few trucks that would work for what we needed. Long story short we got the perfect F150 and a great trade value. These guys weren't over the top or aggressive like most dealers they were just friendly attentive guys who got the job done right. I would recommend these guys to anyone!!! Thanks again Dell
WillGT
Jan 31, 2016
From start to end, Art, Dell and Shane have delivered a totally exceptional level of customer service, one I've never experienced before! Very friendly, extremely professional, proactive in keeping me updated on the progress from order thru delivery, I would most certainly return to them when I'll consider buying a new car and would definitely recommend them.
Lola1991
Jan 30, 2016
I went to colonial ford today for my inspection sticker, and to fix my wiper line. Everyone here is so nice, the service is very quick. I've been to this buisness for several services this month including new tires and alignment, tune up, ect.. Anthony Cristiani was my service advisor for all of my service issues, I must say he goes above and beyond to insure his customers leave happy. I will absolutely recommend this dealership for future repairs.
meble426
Jan 30, 2016
Since I had such a great experience with Jake when he helped me finance my Escape after my lease ended, I contacted him again to help me buy my new Explorer. He is extremely knowledgeable about the product and explained all of the new features the car has. He made the process very smooth and easy! Thanks Jake!
traveler
Jan 30, 2016
Our Salesperson, Art Guerten, was very helpful and patient with all our questions. I will return to him for the next vehicle.Our dealings with the service department have been very satisfactory. We will continue to use this dealership in the future.
Hennessy
Jan 30, 2016
This dealership has a car I really wanted and of course with my schedule I had no time to stop in. I have lost several opportunities with vehicles cause I never have the time but this place said they would bring it out to me immediately if I could not get in. I was great by a salesman George at my house who while showing me the Escape even programmed the garage door opener and program my phone to the car. Immediately I felt this was great service and a purchased. What a great experience. Thank you for considering my time and making this happen quickly and painlessly.
meble
Jan 30, 2016
Since I had such a great experience with Jake when he helped me finance my Escape after my lease ended, I contacted him again to help me buy my new Explorer. He is extremely knowledgeable about the product and explained all of the new features the car has. He made the process very smooth and easy! Thanks Jake!
New Mustang ownere
Jan 30, 2016
Bill Oneil was nothing but outstanding to me. He approached my needs and new exactly what I was looking for in a 16 Mustang. I had been to several other dealerships just to find that they wanted to sell me a lesser vehicle or a more expensive one just cause they did not have what I wanted but Bill said no worries I will get you the exact car and I am driving that Mustang today. Thank you to a wonderful dealership. No Games just a good people and an honest place. I highly recommend it
Buddyc
Jan 30, 2016
My sales person "Jacob Eldredge" was extremely helpful. He showed and told us everything about this car. I have previously owned the same car and I love it. As well as Dell Roderick in whom we spoke to in the beginning. Shayne Conroy managed our loan and worked his magic with all the numbers. I would recommend this company to all my friends and if we want another Ford we will certainly go there.
dmission
Jan 30, 2016
Everyone is so helpful here and does everything they can to help you into the right car. They are not pushy at all which makes your your experience much better. it honestly was the best experience I've had!
gfyobama
Jan 30, 2016
After calling around to a few dealerships we choose to visit Colonial Ford in Plymouth. Upon arrival we were warmly greeted by Jake. He was very informative and knowledgeable of the Ford Explorer we were looking to buy. He explained the process to us and was able to stick to all of his promises. Once we had settled on the options he introduced us to his manager Dell. Hear me now and believe me later, this guy was one of the best car dealership employees we have ever worked with....we will be buying all of our future vehicles from Jake and Dell!
Kaitlynkingsley
Jan 30, 2016
Dell was extremely helpful when I purchased my Jeep Liberty! Great customer service, and after a year of owning it I don't had a single complaint about my purchase.
Mark
Jan 29, 2016
Went to Colonial Ford looking for a family car for my daughter. Staff was a pleasure to deal with throughout the entire process. They helped us find her a car that was dependable and safe for a young family. Didn't have to play the usual games you have to go through when buying from a dealer. I would definitely recommend this place to anyone looking for a good value without any headaches.
Dsotera
Jan 29, 2016
I was extremely satisified with my salesman. I had a problemstic credit history due to an illness causing a diability. I worked with Del and listened to him negotiate on my behalf with a bank. He spent alot of time and i could tell he was an expert in his profession. I will give all future business to mr roderick.
Ed1973
Jan 29, 2016
Mr. Jake Eldredge was very knowledgeable...he took his time to understand the needs and wants for my family.. Also Mr. Dell Roderick " A true gentleman "
happyfordbuyer
Jan 29, 2016
Was extremely pleased with the staff at Colonial Ford. They made the car buying experience enjoyableand straight forward. I would highly recommend them. Worked with Dell Roderick and Jake Eldredge.
JayDawg84
Jan 29, 2016
I recently purchased a lightly used F150 from Colonial Ford and I couldn't be happier with the whole experience! The sales team was friendly and helpful putting me into a truck that met all of my needs. Dell Roderick went above and beyond to make sure I got what I wanted and got me a great deal. Since my purchase in April, the service crew has been stellar. I would highly recommend Colonial Ford for all of your car or truck needs.
Mark
Jan 29, 2016
Brought my daughter in to buy a used car and had a great experience. Staff was helpful in finding a good car for a young family. No games or headaches buying here and would recommend this dealership to friends.
Edmund Payzant
Jan 28, 2016
Came into Colonial Ford to buy a new TRANSIT VAN for my electrical business . John Collas customized my new Transit 250 van for my business. I am very satisfied with him, he keep me informed throughout the whole process and I got a great deal. Go see him for your next vehicle purchase.
Fordowner9282
Jan 22, 2016
I went to them to get my door fixed because it wouldn't open from the inside. I called them Monday and told then exactly what was wrong. They set up an appointment for Thursday at 8:30 which was fine. When I got there everything seemed fine, they got me set up took my phone number and drove me to work. They told me they would call. Never did. I called around 3:30 and was put on hold for ages and then finally someone told me they would call back in 15 minutes. They didn't. I called and finally was told they didn't have the part but they would have it tomorrow but oh sorry your door is taken apart and you can't drive it home did I have a ride? Thank god my boss said she would and then come get me in the morning. i was shocked at the lack of communication. They knew why I was bringing my car in and had it all day and never called with updates. It wasn't until I hunted them down that they told me what was wrong. Then when it was finally ready the guy greeted me by being on the phone and handing me off to someone else and when I voice my concerns he didn't seem to care. Oh and driving home I noticed they didn't fully put the door back together. You could totally see where they opened it up to fix
Anthony Vitiello
Jan 11, 2016
What a great experince,from my friendly and knowledgeable salesman ,John Collas, to the awesome pricing of my new 2016 Ford F-350 and Fisher plow!!!!!! I shopped many places before going there. Go see John.
Hreed1219
Jan 8, 2016
I have purchased many cars and this was the first dealership I left feeling completely confident in my purchase. I felt like I'd been treated fairly, everyone was very nice and I got exactly what I wanted. I will definitely be returning for future purchases as well as recommending this dealer to friends. In
Hreed1219
Jan 8, 2016
I have purchased many cars and this was the first dealership I left feeling completely confident in my purchase. I felt like I'd been treated fairly, everyone was very nice and I got exactly what I wanted. I will definitely be returning for future purchases as well as recommending this dealer to friends.
Joe-F 302
Jan 6, 2016
Mr. John Collas was most helpful in finding the specific car we were interested in buying. Being very nervous about the process, John helped calm our anxieties and was very patient. John did not apply any pressure to the purchase, took the time to explain many things about the car before the test drive, and was kind enough to drive us to a large empty parking lot where the test drive would begin.When the time comes to purchase another vehicle, I look forward to working with John Collas again.
Jessica
Dec 30, 2015
Art was great. He told us everything we needed to know for our new car. We went in just looking but drove away in a new car. I am huge on customer service and everyone there was amazing.
Jonathan
Dec 29, 2015
I recently walked in to purchase a used Ford F-150 from Colonial Ford and I couldn't be happier with the vehicle or the sales experience! The people at Colonial Ford are the leading Ford sales professionals in the region in terms of delivering the best price and providing knowledgeable and professional service throughout the buying process. This is why Colonial Ford is always my family's first stop when we're in the market for a new or used vehicle. Jake Eldredge helped me throughout the sales process, leading to a very seamless truck buying experience. He assisted me in turning in my prior lease, choosing the right vehicle for my needs, and negotiating a financing plan that worked best for me. Jake brings a wealth of experience, friendliness, and professionalism to car buying and it shows at every corner. He knows Ford vehicles inside and out and I never have to hesitate to call him if I have any questions. He follows up every purchase with a phone call to ensure the customer is still completely satisfied with their purchase. If it's time to look for a new or used vehicle, Colonial Ford should be your first and only stop for price, selection, service, and professionalism.
Jonathan
Dec 29, 2015
I recently walked in to purchase a used Ford F-150 from Colonial Ford and I couldn't be happier with the vehicle or the sales experience! The people at Colonial Ford are the leading Ford sales professionals in the region in terms of delivering the best price and providing knowledgeable and professional service throughout the buying process. This is why Colonial Ford is always my family's first stop when we're in the market for a new or used vehicle.Jake Eldredge helped me throughout the sales process, leading to a very seamless truck buying experience. He assisted me in turning in my prior lease, choosing the right vehicle for my needs, and negotiating a financing plan that worked best for me. Jake brings a wealth of experience, friendliness, and professionalism to car buying and it shows at every corner. He knows Ford vehicles inside and out and I never have to hesitate to call him if I have any questions. He follows up every purchase with a phone call to ensure the customer is still completely satisfied with their purchase.If it's time to look for a new or used vehicle, Colonial Ford should be your first and only stop for price, selection, service, and professionalism.
Dale Bergeron
Dec 28, 2015
He was easy to deal with, friendly, had extensive product knowledge, and was a quick sales process. I was not there for hours!!!! You will be happy also, go see JOHN COLLAS in the sales department.
George
Dec 28, 2015
From beginning to end it was the best decision we made coming to colonial Ford. Art Guertin was by far the most informative sales person we had met he knows his fords and told us all the safety equipment and extras ford has. Thank you Colonial ford and Art Guertin
Sara Anne Malone
Dec 28, 2015
Both salespeople I dealt with were friendly, informative, easy to work with. I originally met with John Collas, but he was off when I came back. Jack Eldredge helped me on the day of purchase. The management team listened to me and fit my budget to the perfect Explorer. They did not try sell me a more expensive vehicle, that had in stock, like the other dealer did. Great team effort. Go see John or Jake for your next vehicle purchase.
Amanda and Scott
Dec 28, 2015
My boyfriend and I have purchased three Mustangs with John Collas over the years. He's very helpful and knowledgeable. He always made sure we were comfortable. I don't think we'll go to anyone else! The service department is also very knowledgeable and fair.
saramalone
Dec 28, 2015
I initially started my new vehicle search in the middle of November and John Collas was the salesperson that I met with. At that time, I was "kicking tires" and was not sure if the Ford Explorer was what I wanted. He took the time to explain every feature on the vehicle and in no time at all, I knew I loved it... that being said, I wasn't ready to buy yet and on principle, had to look at other cars/dealerships. Upon review over a 30-45 day time period, it was easy to see that the Ford Explorer and the Colonial Ford sales team was the place to be! (I went to another nearby dealership and although I told them the range I wanted to be, they quoted me twice the monthly payments.) I also had the pleasure in my month long search to talk to Internet salesman Dwight Coblazo regarding a couple vehicles and he told me I should stop back in..and I am glad I did. Both John Collas in my initial search and Jake Eldredge, on the day I decided to buy, were able to find me a vehicle with the features that I wanted at a price I was willing to pay. The final step was a very quick and easy visit to the Finance Manager, Shane Conroy and the deal was done. I HIGHLY recommend the folks at Colonial Ford, the clearly hire the best, because both sales reps that I worked with were willing to find the right vehicle for me, regardless of location.... Don't waste your time anywhere else!
Thomas Tedesco
Dec 26, 2015
John Collas, my salesman, was professional ,knowledgeable, on the 2011 Ranger 4x4. He keep me informed with repairs that were needed to make my Ranger perfect. Will see John, at Colonial Ford, for my next vehicle and will refer people looking for vehicles to him.
Nicole
Dec 19, 2015
I had a wonderful experience with Colonial Ford. George Andruk helped me find the perfect car for my daughter. A pretty tall order as she wanted a standard. George found the perfect car and made the car buying experience a pleasure. I would recommend Colonial to my friends and family and tell them to see George for their car buying needs. Thanks George!
Bridget
Dec 19, 2015
I had a great experience with Colonial. George Andruk helped me find the perfect going to college car. This was my first time buying a car from a dealership and George made it pleasant and a fun experience. He found the exact car I wanted and was able to get the car to me in record time. I would recommend Colonial Ford to anyone and tell them to ask for George.
J
Dec 19, 2015
Just purchased a new 2016 Ford and had a problem from day one and service will not repair it. Last Ford I will be puchasing.
Scott Hodges
Dec 18, 2015
Fast, right to point, makes everything right at no extra cost. Repeat buyer and my girlfriend also bought from john. Go see John Collas he is the man[for cars/trucks].
BrendaandJohn
Dec 15, 2015
John Collas was very informative, very patient and didn't waste any time helping us buy our new Ford Edge. I absolutely LOVE the car. The whole dealership was friendly and helpful. I would recommend them. I will definitely go back there to buy my next car!!
Azangel
Dec 15, 2015
Very pleasant place. I would definitely go back there for my next vehicle. They were courteous, and funny. They knew their stuff when it came to questions about vehicles, warranties, and extras when you buy a car.
Brian Walker
Dec 12, 2015
George Andruk found the perfect pre-owned Ford Focus for me after carefully listening to my needs and budget. John Collas[salesperson] originally met with my wife and works great as a team with George, it was John's day off. Go see either one of them and you will be happy also.
Kate Messinger
Dec 10, 2015
Awesome salesperson, [extensive Ford product knowledge] at Colonial Ford . He keep me informed during the whole process. He was friendly ,and me and my wife, felt at ease and their was no pressure at all. Go see JOHN COLLAS, at COLONIAL, it is worth the ride and time. You will not be disappointed.
PhilB
Dec 6, 2015
Best car buying experience in 30 years. I searched the web and made an appointment with Colonial Ford. John Collas was waiting for me and within a short time I bought the car. John was great throughout the whole car buying experience. Dell Roderick and Shane Conroy complemented John's can do attitude when it came to negotiating and financing. I highly recommend visiting Colonial Ford for your next car purchase. Be sure to ask for John Collas!!!
Philip Bedard
Dec 3, 2015
Fabulous, courteous, customer service. Extremely fair pricing. Bottom line, highly recommend John Collas[sales] and the rest of the COLONIAL FORD team.
Rich
Dec 2, 2015
Winston and Shane did a great job getting me in the truck that I wanted. Great truck, great price and great service.
PGS67
Dec 2, 2015
Just purchased a 2016 Ford F350 Lariat 6.7 Diesel with a plow. I know what I was looking for and John Collas went above and beyond getting the truck I wanted. John didn't have the truck I wanted on the lot but found the one I wanted in the New England area. They did everthing from soup to nuts. Got my plow, plastic wheel wells, rubber floor mats and vent visors installed. John and Dell Roderick (Sales Manager) worked hard to get me all the Ford Rebates and top dollar for my trade. After the deal was done I sat with Shane Convoy (Finance Manager) it went through all the paper work. Shane made it seemless process. I would highly recommend Colonial Ford in Plymouth.
jhennen22
Nov 30, 2015
Thank you Art Guertin and Shane Conroy who helped me with my purchase of a Ford Taurus! They made my experience easy and comfortable. I love that I feel no pressure when purchasing vehicles from Colonial Ford and they took their time helping me find the right car. Thanks again!!
jhennen
Nov 30, 2015
Thank you Art Guertin and Shane Conroy who helped me with my purchase of a Ford Taurus! They made my experience easy and comfortable. I love that I feel no pressure when purchasing vehicles from Colonial Ford and they took their time helping me find the right car. Thanks again!!
firstlight
Nov 29, 2015
Art Guertin was great to work with he knew exactly what I wanted in a work truck! I would recommend Colonial Ford to anyone getting a Ford vehicle!
Chad
Nov 28, 2015
This was my first time at Colonial Ford and Art Guertin was very good. My new F350 pick up was just what I was looking for Thank you Art and Colonial Ford
Mernyone
Nov 28, 2015
I was very lucky to have found exactly what I wanted in a car. George, Shane and Dell made the experience a lot easier and got me the best price and the lowest interest rate. Thanks guys.
Philip Saraiva
Nov 27, 2015
I went back to see John because of the ease of the purchase process, no pressure. He was very helpful in customizing my new F-350 , I put on a plow,tinted rain guards, and purchased winter mats. He kept me informed during the whole installation process. I will see him again in a couple of years to buy again, happy customer.
Grancy and Grampy
Nov 27, 2015
We checked car dealerships on line to find a Ford that would permit towing by a motorhome. We came across Colonial Ford of Plymouth, spoke to Art Guertin, set up a time to visit, (he went in on his day off) We took the Fiesta out for a test drive, and upon return made the decision to purchase it. Al's service was very professional, he explained in detail all the necessary elements of the paper work, and warranties, and made the delivery of the vehicle beyond easy. We live on an island, so pick up is not always available, and Al had our vehicle delivered to our motorhome. We will use Colonal Ford in tge future for any purchases, and will highly recommend to our friends.
mernyone
Nov 27, 2015
I was lucky to find my ideal Explorer. I love my new, used SUV. George , Shane and Dell made sure I got the best deal and the lowest interest rate. Thank You all ...
SgtMaj Rick Petersen USMC (Ret)
Nov 24, 2015
I was away in Maine when my wife decided to trade-in her Mazda for a new Ford Edge. The people at Colonial Ford of Plymouth were very courteous and very helpful. She was not pressured in the least and felt entire sales team made her buying experience an enjoyment. They gave her the car to test drive for the weekend and upon my return on Monday, we both retuned to the dealership. I also felt "at-ease" with the sales team. Buying a new car is usually not a pleasant experience but I was also thanked for my 36 years of military service in the U.S. Marine Corps with a "military discount" and a sincere "thank-you for your service". I would recommend this dealer to any and all my friends. My wife did all her research and Colonial Ford was the best of the four Ford dealers she had visited. My next vehicle will also be purchased at Colonial.SgtMaj Rick Petersen USMC (Ret)
SgtMaj Rick Petersen USMC (Ret)
Nov 24, 2015
I was away in Maine when my wife decided to trade-in her Mazda for a new Ford Edge. The people at Colonial Ford of Plymouth were very courteous and very helpful. She was not pressured in the least and felt entire sales team made her buying experience an enjoyment. They gave her the car to test drive for the weekend and upon my return on Monday, we both retuned to the dealership. I also felt "at-ease" with the sales team. Buying a new car is usually not a pleasant experience but I was also thanked for my 36 years of military service in the U.S. Marine Corps with a "military discount" and a sincere "thank-you for your service". I would recommend this dealer to any and all my friends. My wife did all her research and Colonial Ford was the best of the four Ford dealers she had visited. My next vehicle will also be purchased at Colonial. SgtMaj Rick Petersen USMC (Ret)
Art
Nov 20, 2015
My wife & I went to the dealership just to browse. Art listened to our needs & showed us the perfect car. We didn't intend to buy right away but we did. We bought 3 other cars from Art at another dealership & came to Colonial because of him. As always we were treated fairly & with respect. Art listened to what we had to say. We are very happy with our Ford Escape.
Katrina C.
Nov 14, 2015
I purchased a car from Colonial Ford in 2014 and it was a great experience. I just recently brought my car to the auto body shop and had told the gentleman who was there when we dropped it off that I wanted to trade it in but I just didnt think they would be able to make it work for me. To my surprise, he had passed that on to his manager who in turn, went to the Sales Manager. A few days later I received a phone call from the salesman who sold me the car originally. I told him I was doubtful that they could make it work for me, but I told him the three different makes of vehicles I was interested in, plus all of my requirements for the vehicle. He called me the next day and said someone had just traded in the exact vehicle I had requested. Needless to say they helped me trade in my car which I had a strong desire to get rid of, and found me the perfect car. Two things that have particularly stood out to me about Colonial is their honesty and integrity. There have been two times where they promised me something (even though it was probably small and meaningless to them), both times they came through with their promise. I would highly recommend going to Colonial. Even if you dont think they have what you are looking for, I am sure they can find it as they did for me both times (the first time they found it at an auction in NY for me). I also love their service department. I have been in there numerous times for general maintenance and Joe is always kind, friendly, and understanding!
Katrina C.
Nov 14, 2015
I purchased a car from Colonial Ford in 2014 and it was a great experience. I just recently brought that car to the collision center and had told the gentleman who was there when we dropped it off that I wanted to trade it in but I just didn't think they would be able to make it work for me. To my surprise, he had passed that on to his manager who in turn, went to the Sales Manager. A few days later I received a phone call from the salesman who sold me the car originally. I told him I was doubtful that they could make it work for me, but I told him the three different makes of vehicles I was interested in, plus all of my requirements for the vehicle. He called me the next day and said someone had just traded in the exact vehicle I had requested. Needless to say they helped me trade in my car which I had a strong desire to get rid of, and found me the perfect car. Two things that have particularly stood out to me about Colonial Ford is their honesty and integrity. There have been two times where they promised me something (even though it was probably small and meaningless to them), both times they came through with their promise. I would highly recommend going to Colonial. Even if you dont think they have what you are looking for, I am sure they can find it as they did for me both times (the first time they found it at an auction in NY for me). I also love their service department. I have been in there numerous times for general maintenance and Joe is always kind, friendly, and understanding!
Dogloverx4
Nov 12, 2015
I submitted an Internet request for a quote and got a canned template response from Dwight asking me to bring in my trade. I emailed him a very specific list of questions on the exact car I wanted to buy. Two days later I got another canned template with no answers or acknowledgement to my questions. Tried calling too. I've used their service department and really liked them so I wanted to buy a car there. But I can't buy a car if no one will respond. I don't have time to spend hours at the dealership so I usually pick my car online then have everything set when I go. I buy expensive cars and I expect better service. Sorry Colonial...not sure Dwight really wants to sell cars.
Carlos Verde
Nov 7, 2015
My salesperson, John Collas, was friendly and easy going to negotiate with, he had extensive Ford product knowledge especially on my new 2016 Ford Explorer Sport I purchased from him. Their was a quick turnaround of the sales/finance process. He also customized my new vehicle with headrest TV/DVD players. My child was watching a movie before we left the parking lot!!!!! Lastly, he keep me informed with the installation process, great follow-up .
Michael Sheehan
Nov 5, 2015
My salesperson, John Collas, was friendly, easy going, and the dealership had a low pressure atmosphere . John even helped me customize my new truck with wheel liners and a bed liner. Go see john you wont be disappointed !!!!
business owner
Nov 5, 2015
Like this dealership a lot! They went the extra mile to help us with our van purchase and were very fair during the entire sales process. Would recommend that you consider them when purchasing a new Ford.
noahjones101
Nov 3, 2015
These guys know how to make the car buying experience painless. I was in and out of the dealership with no hassles within 8 hours. This is my third vehicle purchase from Colonial Ford and they surpass my expectations every time. Go see John, you won't be let down!
Noah Jones
Nov 2, 2015
My salesman John Collas was honest, kind, and efficient. This was my second purchase from him. Got a awesome deal on a new F-150. I was in and out in a breeze with finance and delivery !!!!! Go see John and you will be happy also.
timmcintyre
Nov 1, 2015
I had a great salesman George he was very helpful and the dealership made me very comfortable I would highly recomend them to my friends
David Newcombe
Oct 30, 2015
Very quick and painless sales and finance process, they even matched the interest rate I had from a outside bank . Their was no pressure from John Collas, my salesperson. He was very knowledgeable on the 2015 Ford Escape I bought, he owns one also. Go see him for your next purchase.
Dnewk
Oct 30, 2015
Be prepared, and this is a great dealership to work with. My wife and I wanted a 2015 Ford Escape. The original list price was a bit higher than what I saw elsewhere, but when I showed John my comparable he understood I was being fair and adjusted the price accordingly. The same is true for the value of my trade. When I explained that kbb had my car valued at more than they were offering, they adjusted their price as well. Now that I got through that part (which is the part of the transaction I hate), everthing went smoothly. John did a great job during the test drive explaining all of the features of the Escape and Frank got us through the finance process quick enough that we did not miss kickoff for the Patriots game. Buying a car can be stressful and a pain, but the guys at Colonial did what they could to make it as low pressure and easy as possible.
Sharon Khan
Oct 24, 2015
Have know john collas ,my salesperson , for over 45 years, but did not know he started working at Colonial Ford four years ago. I first saw salesman George Andruk, but he was happy to let me deal with John .He found the perfect pre-owned 2014 Fusion in white, but it did not have heated leather. No problem, he said, he put CUSTOM heated black leather in the vehicle. It is now the perfect vehicle, I am so happy.
Thomas Gillon,Jr
Oct 24, 2015
John Collas, my salesperson, was very knowledgeable about the Ford product line, I bought a pre-owned 2014 Fusion. He likes what he does and it shows. Their was no pressure and he was not pushy. I would recommend him if you are looking for a vehicle.
SharonK1
Oct 24, 2015
I went to see my old friend John Collas at Colonial earlier today, and this was a superb experience for me...found and bought a '14 Fusion, as well. Very quick and friendly service from George, Shane and Dell, too. He led me through the things that I was confused with or had questions about, and it all went solidly well. The others who helped me were extremely helpful and sweet, as well. This location is definitely a dealership I'd suggest to anybody looking for a solid new or used car. Keep up the good work, guys. Thank you, guys!
ti
Oct 21, 2015
Narrowed dealers to 3 based upon True Car Value recommendations. Didn't need to look beyond Colonial Ford - Plymouth, after interacting with Art Guertin. Outstanding professional effort on his part.
robert 1
Oct 18, 2015
I just bought a car at Colonial Ford of Plymouth and it was a great experience as the staff was friendly and knowledgeable and helped me with ease. It made buying a car enjoyable. Art the salesperson was terrific as the others Dwight who helped me tremendously through our numerous email contacts with immediate responses. and the services of Dell & Shane were also helpful and terrific.It is a dealership I would recommend to anyone looking for a good used or new automobile.Once again I can't thank these individuals enough.Keep up the great work.
BobP-tutor
Oct 18, 2015
I greatly enjoyed my email contacts, telephone calls and friendly assistance buying at Colonial Ford.
Gary D
Oct 16, 2015
Outstanding job by John Collas and the entire sales/financial team at Colonial Ford. Very much appreciated how John listened to my needs.... and followed through with updating me during the process. Went the extra mile and had my new 2016 Ford Explorer Sport delivered to my residence which was a huge help for me. Will recommend this dealership to any family member and all friends.
Julie Remedis
Oct 15, 2015
Staff was great, friendly, and cared about my needs. Go see John Collas ,at Colonial Ford ,for your next purchase, you will be happy also.
meghan
Oct 15, 2015
Went to lease my first car and had no idea what I was doing. John took me and made me feel a lot better about the situation. He was nice, funny and ended up finding the perfect car for me.
TrishapatK
Oct 13, 2015
We were looking for a good car with a limited budget. George paid close attention to what we needed, did lots of patient research, called and checked on cars right away and eventually found us a GREAT used car. We are astounded at what a great car we got for a GREAT price. We felt comfortable with George the first day we met him and left there with the understanding that he'd keep looking for a car that fit our needs. We knew we were in good hands. He came through with flying colors. I would recommend him to anyone and he will be the first person I see when I need a car. He is experienced, patient and kind. He only showed us cars that seemed close to what we were looking for, never tried to get us to pay more than we had budgeted, didn't have to go running over to a sales manager every time we discussed something with finances and did his job while respecting us as the customer.
Meghan Murphy
Oct 13, 2015
The process was simple and easy. No pressure!!!!!!!! John Collas, my salesperson listened to my needs and budget. He found the perfect Ford Focus for me. He even took the time to set up my phone to the computer in the vehicle- hands free calls!! Will go back in three years and see John again.
julie
Oct 12, 2015
John Collas was the sales person who helped me. He was very friendly and helpful. I was worried about finding a car in my price range. But he found me the perfect car!
stgnts
Oct 9, 2015
Went to look/buy a replacement vehicle for my Ford Ranger and to my delight I saw George Andruk whom I've know for years. Seeing him brought me home, to when I would purchase cars from him at another dealership and he was super pleasant there also. I was very happy to give him my new business, and he continued right where I knew him last, a true gentleman all the way, professional, and never stopped trying to help me receive the best deal I could. He was always steady with his knowledge from years of negotiating and I walked away with the best looking F-150 Lariat on the lot. A MUST see Gentlemen to see for purchasing any vehicle. Thank you George for a job WELL DONE.
Jinny
Oct 9, 2015
My son called Del and asked if he had a nice car for me. Del assigned George to help me. It was the best experience I have ever had at a dealership. Del worked with my son at length to make me happy with my vehicle. George was very patient and extremely professional. I am very happy with everyone that worked with me and my beautiful Ford Edge.
Aaron Barrows
Oct 8, 2015
Great friendly customer service and delivery process. Quick finance process. Go see John Collas / Art Guertin [sales] for your next vehicle. They work great as a team, very professional.
stgnts
Oct 8, 2015
Went to look/buy a replacement vehicle for my Ford Ranger and to my delight I saw George Andruk whom I've know for years. Seeing him brought me home, to when I would purchase cars from him at another dealership and he was super pleasant there also. I was very happy to give him my new business, and he continued right where I knew him last, a true gentleman all the way, professional, and never stopped trying to help me receive the best deal I could. He was always steady with his knowledge from years of negotiating and I walked away with the best looking F-150 Lariat on the lot. A MUST see Gentlemen to see for purchasing any vehicle. Thank you George for a job WELL DONE.
David
Oct 7, 2015
Dealership was great, accommodating, very helpful. Went in looking for a used vehicle, and was able to find exactly what I wanted. They also gave me a great price. This was the first dealership we stopped up when purchasing a new vehicle. We did not have to stop and look anywhere else.
David070407
Oct 6, 2015
Dealership was great, accommodating, very helpful. Went in looking for a used vehicle, and was able to find exactly what I wanted. They also gave me a great price. This was the first dealership we stopped up when purchasing a new vehicle. We did not have to stop and look anywhere else.
MikemcC
Oct 4, 2015
Fantastic service and sales. The staff was very friendly and helpful. I will recommend them to everyone
Mjgf23
Oct 3, 2015
I was looking for a new Suv and was very specific details of a car. The staff especially John have gone above and beyond to find my Suv and get it to me. They went through car in great detail and made sure I was completely satisfied. I would recommend them to anyone and will.
Northeast Automatic Sprinkler Company,Inc
Sep 30, 2015
This is my third purchase and I always get great pricing and personal attention from John Collas. The whole process is quick and everyone is professional. You won't be sorry, go to Colonial for your next purchase and see John
jules77
Sep 30, 2015
Our first experience with Colonial Ford in Plymouth was great! The sales person, manager & finance team all listened to our needs and were able to be creative in making the purchase of a new truck a reality! We also appreciated an introduction e-mail from the service department with all of their contact info, hours, shuttle services, etc.
Christina
Sep 26, 2015
Anthony was extremely helpful and understanding of my situation. I brought my car in after experiencing transmission issues tied to my clutch. I was literally stuck in the middle of the expressway during rush hour! I went from catastrophe to totally fixed within 8hrs. If I ever find myself in a jam again, I know where I'm going!! THANK YOU!
cmc1025
Sep 26, 2015
Anthony was extremely helpful and understanding of my situation. I brought my car in after experiencing transmission issues tied to my clutch. I was literally stuck in the middle of the expressway during rush hour! I went from catastrophe to totally fixed within 8hrs. If I ever find myself in a jam again, I know where I'm going!! THANK YOU!
Shirl Guiliani
Sep 25, 2015
My salesperson ,John Collas, had someone drive all the way to Newport RI to deliver my plates !!!!!!!!!!! Talk about customer service, I am a happy customer. Go see John for your next car or truck.
Jonathan Cronin
Sep 24, 2015
Quick sales process, from finding the vehicle to financing paperwork. Friendly personal , especially my salesperson John Collas .
Dougyp17
Sep 22, 2015
Went to Colonial Ford for a 2014 Taurus Limited that I saw online. Saw the vehicle, test drive the vehicle, and closed on a deal in less then an hour and a half. Got the deal that I wanted and the process was smooth. I worked with Jake Eldredge who made the process go without a hitch.
Christyn Thatcher
Sep 18, 2015
John Collas, my salesperson, was diligent[over 2.5 weeks],detail oriented and gave me constant follow up. Great price, met our expectations. Go see John at Colonial Ford you will not be sorry.
Steven Rose
Sep 17, 2015
Treated fairly , great service and fast buying process. Lastly, and most importantly, great honest pricing. Go see John Collas[sales] and George Andruk[sales] , what a team, for your next vehicle.
~Steve R.
Sep 17, 2015
My first time to Colonial today to buy a used F-150 and we couldn't be more happy with the selling price and the trade-in value we received!...Thanks a bunch George, John, Dell and Frank!
triple777
Sep 17, 2015
My 1st time to Colonial Ford today to buy a F-150 and, boy am I glad I did!...These guys (George, John, Frank, and Dell) were very pleasant to deal with, speedy, and gave me a more than fair sales price and trade-in value!...I highly recommend this dealership!
Peyton Carey
Sep 15, 2015
I want to thank Scott Fuoco for all his help and knowledge in guiding me in the right direction buying my first car .
Adam Landers
Sep 14, 2015
Approachable ,nice, knowledgeable, easy to deal with, no pressure at all. Showed me what I liked, not what he could sell me, he listened to my needs. Go see John Collas at Colonial Ford.
Adam
Sep 14, 2015
Went in there looking for something on the brink of my price range just to see what they could do. I couldn't get what I came there for due to money constraints but they found me something else exactly like what I was looking for and boy oh boy was it the perfect Mustang around. Had everything I wanted and then some at a great price I could afford. John and Dell and did a great job at getting me what I needed and Shane was great to deal with once I shook on the deal! Thanks for one of the best experiences I had guys!
Mark B
Sep 12, 2015
My wife and I just picked up our new mustang convertible very good deal and Art and Dell where very professional to deal with. We are loving our mustang Thank you Colonial Ford Mark
Mark Bento
Sep 12, 2015
Drove on lot on Labor Day they had a full team working and Art came out to great us. We told him the car that we had come up to see and he Informed us that they had found a problem with the car and that I was not drivable at this time. He still took us into the shop and let us look at the car and listen to the motor. He then took a new 2016 out of the line and gave us the keys to drive it. The car we were looking at was a 2015 Mustang drop top silver in color with the V6 and the 51A option. the 16 had all the same items but was in black and wife did not want black, After test drive of 16 we sat down with Art and played poker after a few hands and me not blinking we came to a fair price for the car with my trade. My Wife now has her dream car and she has not stop smiling , I would tell everyone to Ask for Art he will not disappoint .
markbento
Sep 12, 2015
Drove on lot on Labor Day they had a full team working and Art came out to great us. We told him the car that we had come up to see and he Informed us that they had found a problem with the car and that I was not drivable at this time. He still took us into the shop and let us look at the car and listen to the motor. He then took a new 2016 out of the line and gave us the keys to drive it. The car we were looking at was a 2015 Mustang drop top silver in color with the V6 and the 51A option. the 16 had all the same items but was in black and wife did not want black, After test drive of 16 we sat down with Art and played poker after a few hands and me not blinking we came to a fair price for the car with my trade. My Wife now has her dream car and she has not stop smiling , I would tell everyone to Ask for Art he will not disappoint .
Neil
Sep 8, 2015
I picked up my new to me F-350 crew cab lariat pick up with the 6.7 diesel engine. The truck I traded had the 7.3 and I thought that had power nothing compared to the 6.7 fantastic truck so a big thank you to Art Guertin and Colonial Ford for making this happen. Neil
caycay2121
Sep 4, 2015
We went into Colonial Ford on a whim and immediately fell in love with a Ford Explorer that we saw. Jake was sincere, hardworking and easy to talk to. What we liked most was that he didn't pressure us but instead asked us what we were looking for and found just that plus more! We will not hesitate to go back to Jake at Colonial Ford!
Elaine
Sep 3, 2015
I have never had such a pleasant experience purchasing a car as I did at Colonial Ford. George is so knowledgeable about the product and no high pressure. We had initially planned to look at an Escape with the idea of comparing it with our current brand car and then deciding on which to purchase. However, after spending time with George, we ended up purchasing a Ford Escape today. Dell and Frank also contributed greatly to a relaxing, professional, no hassle experience. I would highly recommend Colonial Ford!
jag1490
Sep 3, 2015
Friendly and courteous staff. No pushy sales tactics. This is our families 4th new vehicle purchase in 2 years would never think of going to another dealership. Very easy to deal with and we have never had a bad experience with any of the staff in sales or service. Jake Eldredge is a great sales consultant for Colonial and represents the company in a very professional manner as does everyone else that we encountered during our purchases and this is the reason we keep returning.
DeniseF
Sep 1, 2015
I was initially reluctant to go see a car at Colonial because they are 30 miles from my home and I anticipated that the distance might be a hassle with having to go back and forth a bunch of times doing paperwork, dealing with insurance and the registry, etc. Boy was I pleasantly wrong!! My salesman, Drew Firestone, took care of EVERYTHING for me! I went in for the test drive, instantly fell in love with the car, and decided to buy. We did the paperwork right then (even though it was closing time, they stayed late for me!). I went home, made a couple of necessary phone calls on my end and that was it. I went back in a couple of days, walked through the door and Drew handed me my keys! The car I purchased is awesome! It is a 2012 and Colonial did such a fantastic job with the detailing that everyone that sees it remarks that it looks like brand new! It really sparkles inside and out! I looked at cars around the same year at other dealerships and this was not the case, very little, if any, cleanup had been done. It's this kind of attention to detail that shows Colonial Ford has pride in their products and that they know even when their customers are buying a used car, they want that "new car feeling," which is exactly what I got with my experience at Colonial Ford!
DeniseF
Sep 1, 2015
I was initially reluctant to go see a car at Colonial because they are 30 miles from my home and I anticipated that the distance might be a hassle with having to go back and forth a bunch of times doing paperwork, dealing with insurance and the registry, etc. Boy was I pleasantly wrong!! My salesman, Drew Firestone, took care of EVERYTHING for me! I went in for the test drive, instantly fell in love with the car, and decided to buy. We did the paperwork right then (even though it was closing time, they stayed late for me!). I went home, made a couple of necessary phone calls on my end and that was it. I went back in a couple of days, walked through the door and Drew handed me my keys! The car I purchased is awesome! It is a 2012 and Colonial did such a fantastic job with the detailing that everyone that sees it remarks that it looks like brand new! It really sparkles inside and out! I looked at cars around the same year at other dealerships and this was not the case, very little, if any, cleanup had been done. It's this kind of attention to detail that shows Colonial Ford has pride in their products and that they know even when their customers are buying a used car, they want that "new car feeling," which is exactly what I got with my experience at Colonial Ford!
jake11
Aug 31, 2015
We were looking to purchase a larger car and had settled on an explorer or pilot. Went to Colonial Ford and sat with George Andruk. There was no pressure to buy a car and he took the time to explain the features of the explorer. We left saying we weren't sure and were looking at other cars. He didn't pressure us to make a decision. We met with George again the next day and ended up buying an explorer. Would recommend George, Shane & Frank and would recommend family/friends to visit Colonial Ford.
Scott Putney
Aug 30, 2015
I was looking to buy a new ford truck, so I checked the inventories online of the local ford dealers. Colonial ford had a excellent selection, and had the truck that I was looking for. So I called the same sales man that I bought a car from two years ago. John Collas was great once again. As a salesman myself for my own business, I was really impressed with him. He was honest and professional. If your in the market for a new ford give him a call.
BOB0339
Aug 30, 2015
I WON'T MENTION MY SALES PERSONS NAME BECAUSE I KNOW SALESMEN HAVE NOTHING TO DO WITH PRICING.I HAVE READ MANY OF THE REVIEWS POSTED BY COLONIAL FORD AND FIND THEM TO BE SUSPECT.MY EXPERIENCE ON 8-29-2015 WAS ONE OF THE MOST INSULTING MOMENTS I HAVE SPENT AT ANY DEALERSHIP.IN A NUT SHELL, COLONIAL WAS WILLING TO SELL ME A 2016 BASE EXPLORER LISTED AT $34,000 IN EXCHANGE FOR A 2014 TAURUS LIMITED, A 2008 CORVETTE AND $43,000.JESSE JAMES WOULD HAVE BEEN PROUD TO HAVE COLONIAL ON HIS SIDE.
Loyal customer
Aug 29, 2015
I went into Colonial Ford in Plymouth and was approached by a car salesman Arthur Guertinj he was very helpful and knowledgeable about the vehicles on the lot I explained to him what I was looking for and he found the perfect car for me I was very pleased with all his quick hard work he did for me. I would definitely recommend friends and family
Ron G
Aug 29, 2015
I cant tell you how much help and attention we where given at Colonial Ford Art Guertin was such a good fit with us and Dell made the pricing work . Ron G
Scott Putney
Aug 29, 2015
Listen to my needs and found the perfect F250 for me. He customized my truck, with wheel well liners and molded mud flaps. I am a happy customer, second vehicle bought from him. I send all my friends to John.
Joseph
Aug 29, 2015
I had a perfect experience with Colonial. My sales associate was Drew Firestone. He was friendly, calm, to-the-point, and very knowledgeable about used cars. He was always available when we needed him. They were very generous with the price and came down considerably just to make us happy. They made sure the car was perfect before selling it to us: they cleaned it, put on new tires, gave it an alignment, and filled the tank. Drew even offered to help me to touch up the few chips in the paint on the hood. --I might take him up on it-- Overall, my first car-buying process was super easy and not at all stressful like I had expected. Kudos to Drew, Frank Maund --the financing guy who got us a great loan-- and the whole Colonial crew. I will be going back to my hometown dealership many times in the future.
David Faszewski
Aug 28, 2015
My salesperson John Collas was very knowledgeable on my new Ford Explorer. The dealership has a friendly atmosphere . John went the extra mile and did not give up to find the exact Explorer I wanted and not what the dealership had on it's lot. Go see them you will be happy also.
Joseph
Aug 28, 2015
I had a perfect experience with Colonial. My sales associate was Drew Firestone. He was friendly, calm, to-the-point, and very knowledgeable about used cars. He was always available when we needed him. They were very generous with the price and came down considerably just to make us happy. They made sure the car was perfect before selling it to us: they cleaned it, put on new tires, gave it an alignment, and filled the tank. Drew even offered to help me to touch up the few chips in the paint on the hood. --I might take him up on it-- Overall, my first car-buying process was super easy and not at all stressful like I had expected. Kudos to Drew, Frank Maund --the financing guy who got us a great loan-- and the whole Colonial crew. I will be going back to my hometown dealership many times in the future.
Ariana Viscariello
Aug 27, 2015
John Collas, my salesperson was very knowledgeable with the Ford Edge I purchased. He gave a great demonstration of this vehicle. It is a friendly place to buy a vehicle. John was low pressure , easy to deal with, and listened to my concerns and needs.
Bill explorer
Aug 26, 2015
I can tell you one thing car shopping can be such a task but we stopped at Colonial Ford in Plymouth Ma. We where greeted buy Art Guertin now this man knows his vehicles found us the car of our dreams and the whole Process from start to finish was handled like we where the most important people there. Thank you Bill & Katie
The Edge
Aug 26, 2015
My Wife and I stopped by kind of looking around and was first met by a manager that asked if we needed any help, I said yes I had a few questions and he set us up with salesmen Jake Eldredge who showed us what they had in inventory. We went for a test drive, came back talked some numbers and with out any haggling or pressure the numbers were right on and we had a deal. Overall great experience.
Jsunnerberg
Aug 24, 2015
I had an excellent experience at Colonial Ford- I Had Jake Eldredge for a salesman. Jake was very knowledgable and genuinely tried to get me the best price possible on the car I wanted. He was able to get me the exact car I wanted! I have already recommended Colonial to a friend and she did, in fact purchase her car there. I will definitely recommend them again and get my next car there!!! Totally satisfied!
Tahoe99
Aug 23, 2015
Jake Eldredge and Frank Feeney, made My wife and I very comfortable, from when we arrived, until we left with our new vehicle. This was the first Dealership that I have ever dealt with, where the sales people did not attack you..... I would recommend Colonial Ford. it is an experience you will not regret!!!!!!
prime643
Aug 22, 2015
I had a great experience buying from these guys. I am a first time buyer with good credit, but new credit. I was impressed they didn't just turn there backs on me and show me the door. They worked with me in every way possible to get the vehicle I wanted. So thanks guys!Special thanks to John Collas, George Andruk, and Dell Roderick. keep up the great work guys!
Christopher Silvia
Aug 22, 2015
Both John Collas and George Andruk were awesome to work with. Worked with me as a first time buyer to get the perfect financing package on a used Jeep They did not push me out the door once they found out my financial situation . Go see both John or George for your next vehicle purchase.
Robert Anthony
Aug 22, 2015
Nice people[dealership personal] to talk and deal with. Got a great deal. John Collas, my salesperson, will do everything in his power to make your buying experience perfect. Colonial Ford is the best place to buy your next vehicle.
Mathew Stanley
Aug 17, 2015
John Collas, my salesperson at Colonial Ford, was great, fast, and efficient, the whole process went quick. He was very helpful and answered all my concerns and guided me to the perfect car for the perfect price . On delivery he even set up my phone to the vehicle's Bluetooth system!!!!!!! Go see John.
John123
Aug 15, 2015
John Collas was very through in his presentation. He made me feel comfortable , and I enjoyed the buying experience. I would highly recommend John, and the staff at Colonial Ford, for an enjoyable car buying experience.
GLORIA J ALBANO
Aug 14, 2015
Art Guertin is by definition a perfectionist in his trade, ie: SalesPerson for Colonial Ford. For me, buying a car is more than difficult, I dread it.When my 10 year old FordHybrid lost power steering, I had to make a decision. That automobile served me well for 10years. Triple A towed it to Colonial Ford for repair.....or not. I met Art, being a retired Customer Servicetrainer, I immedialtely recognized his talent, professionalism, calming attitude and trusted he would understand my circumstance. He did.I left the dealership with a beautiful Ford Escape. He made it happen.I am grateful. Thanks Colonial for "ART'. GJA
Jo Ann Parks
Aug 13, 2015
I know John Collas for many years,from my church, personally. He found the perfect vehicle for my wife, he listened to our needs and budget. It was a quick process from walking in the door to doing the paperwork. He was great with follow up ,on repairs needed, to make the pre-owned fusion I bought for my wife perfect!!!! He met all our expectations , go see John for your next auto purchase.
Extraexploration76
Aug 12, 2015
A few months back I had to buy a new car and I visited colonial to check out some new vehicles. I ended up settling with a ford explorer and since purchasing have had absolutely no problems thus far, the car is flawless. I dealt with jake and he was very knowledgable although a tad quirky. He kept saying that he had friends and that he liked his vehicles with a little bit of spunk. I couldn't help but laugh at the way he said it, "the car, it's got spunk, it's a great ride, you can fit all your friends in it." Overall great vehicle, decent price, and hilarious salesman. Well done
Karen Cabral
Aug 11, 2015
John Collas, my salesperson, worked hard for me to get the perfect deal, awesome price , and he even came out of vacation to sell me the vehicle !!!!!!!!!!!!!!!!!! I have known John for many years and you will be happy ,also, if you go see him to buy a car or truck.
nate
Aug 9, 2015
Art listened to what I was trying to get. He heard me , took me to the lot and let me and my family look at several trucks . He explained to me the difference in the trucks. He was VERY helpful !!
stoogedan
Aug 7, 2015
I recently purchased a "12 Lincoln mkz. I called john collas after test driving the car as he is a friend of mine. John was on vacation and came into work to put together a deal that worked for my wife and I. He worked tirelessly to get us to the payment we wanted and made sure we where comfortable with the purchase.. If not for him we would not have purchased the car.
Jack
Aug 6, 2015
George was extremely helpful! Very down to earth ..no pressure explained everything, taking time that you were able to understand your vehicle,( especially now that there so computerized!!).George made the experience a pleasure . Very easy to deal with ,HIGHLY recommend him!!! Was so attentive !Making sure you have what you want, they way you want. You just cant not do better! Would return again !!
Jack
Aug 6, 2015
George was extremely helpful! Very down to earth ..no pressure explained everything, taking time that you were able to understand your vehicle,( especially now that there so computerized!!).George made the experience a pleasure . Very easy to deal with ,HIGHLY recommend him!!! Was so attentive !Making sure you have what you want, they way you want. You just cant not do better! Would return again !!
Mark Croke
Aug 4, 2015
Colonial Ford made the whole auto buying process easy. It started with instant rapport. It turned out I had a distant but solid relationship with my associate. Dave Dinger and myself went back some years and shared many of the same friends and our families knew each other. That was serendipitous. I guess I was meant to be driving the F150 supercrew platinum... lucky me. This is my second Ford automobile and I am so psyched! Thanks Dave!
Meaghan
Aug 3, 2015
I bought both of my cars from colonial ford. My last car was totaled so I was looking for a car for 2 months. I finally came across a 2013 Ford Focus for less than $10k and less than 50k miles on it. I dealt with jake Eldredge and he is a great salesman and willing to help you in any way he can and help you get in the car that you've been searching for. I also dealt with Shane Conroy who is the finance manager and he helped me more than necessary when it came to gap coverage with my last car that was totaled, as well as getting me into a beautiful car with no money down. I had the car for 2 weeks and there happened to be something wrong with the transmission. I dealt with Anthony Cristiani and he was very nice about the entire situation. They towed the car and fixed the entire thing for free as well as giving me transportation for the time my car was in the shop. My car runs absolutely beautiful now. I got an amazing price on my car and I am very happy with it. I have dealt with colonial ford for almost a year and a half now with two different cars, which I can say I know pretty much the entire staff at this point now. Almost everyone at colonial ford was helping me get into the car I wanted for the price I needed, in which they succeeded . They are all extremely friendly and willing to help in which ever way they can. So thank you to every one I encountered along the way!
meaghan
Aug 3, 2015
I bought both of my cars from colonial ford. My last car was totaled so I was looking for a car for 2 months. I finally came across a 2013 Ford Focus for less than $10k and less than 50k miles on it.I dealt with jake Eldredge and he is a great salesman and willing to help you in any way he can and help you get in the car that you've been searching for. I also dealt with Shane Conroy who is the finance manager and he helped me more than necessary when it came to gap coverage with my last car that was totaled, as well as getting me into a beautiful car with no money down.I had the car for 2 weeks and there happened to be something wrong with the transmission. I dealt with Anthony Cristiani and he was very nice about the entire situation. They towed the car and fixed the entire thing for free as well as giving me transportation for the time my car was in the shop. My car runs absolutely beautiful now. I got an amazing price on my car and I am very happy with it. I have dealt with colonial ford for almost a year and a half now with two different cars, which I can say I know pretty much the entire staff at this point now. Almost everyone at colonial ford was helping me get into the car I wanted for the price I needed, in which they succeeded . They are all extremely friendly and willing to help in which ever way they can. So thank you to every one I encountered along the way!
Beantownher0
Aug 2, 2015
As a first time buyer ,who works part time and goes to school, I was very nervous about what I might be getting into. But Scott went above and beyond to make sure I left with a car that not only fit my needs but also one that wouldn't be a financial burden.
Beantownher0
Aug 2, 2015
As a first time buyer ,who works part time and goes to school, I was very nervous about what I might be getting into. But Scott went above and beyond to make sure I left with a car that not only fit my needs but also one that wouldn't be a financial burden.
Drago Clifton
Aug 1, 2015
Went shopping found a great dealership and salesperson- John Collas. He worked to my specifications and customized it exactly the way I wanted it. My salesperson was very detail oriented and easy to work with. Go see John Collas for your next vehicle.
John Tassi
Aug 1, 2015
John Collas, my salesperson worked hard ,for over a month, at various options[pre-owned E250 van] for me. He found the perfect van at the right price for me. He put a great deal together and I wish him good luck in the future. On a scale from 1 to 10, he is a 10!!!!!!!!!!!!! You won't be sorry to see him for your next purchase.
Robert Bowser
Jul 31, 2015
Excellent service and built a truck to my specifications
amcm41
Jul 29, 2015
Art went above and beyond to make my experience at Colonial memorable and stress free. As someone who does not like dealing with dealerships, Art listened to my needs and concerns and put me into a 2014 Ford Fusion, which is a significant upgrade over my previous car. Will definitely be returning to see Art again when I look to get a new car, and would definitely recommend anyone who is looking for an easy experience for a new or used car to stop by and see Art!
Jazzman0718
Jul 29, 2015
We had been reviewing car options for a month and stopped in to Colonial Ford to ask some questions and get a feel for one of the models at the top of our list: The Edge. John Collas was EXCELLENT and got us all the knowledge we needed to move forward on a lease. It was truly a pleasure and I'd recommend shopping here to anyone.
Gary Allen
Jul 27, 2015
John Collas, my salesperson was very thorough and it was very professional environment. The company is well organized from sales to the finance department . It is a low pressure atmosphere and I will come back again for another vehicle.
L. Kittery
Jul 27, 2015
I found the car of my dreams at Colonial Ford! Sales Manager Dell Roderick introduced me to Sales Rep John Collas - Dell had apparently observed who would be the right fit for me as a salesperson - John and I seemed to understand each other from the start. After taking the time to speak with me about where I was coming from and where I wanted to go with regard to the car I had been driving and the one I wanted to drive, John showed me every car that I wanted to look at to help me narrow down the field to exactly the car I envisioned as my next ride. He highlighted features as we test drove a couple of cars, and he let me take my time to sort the options out, while ensuring that every question I had was answered completely. Thereafter, he and the Colonial Ford team could not do enough for me to ensure that all was in order for my purchase. Finance Manager Shane Conroy worked with me to obtain the best financing and to answer all of my questions to be sure that everything financial was crystal clear to me and Service Manager Joe Murphy took great care of the car for the items that needed attention before delivery to me. I really could not be happier with my new car thanks to the "A Team" at Colonial Ford, Plymouth, MA.
LKittery
Jul 27, 2015
I found the car of my dreams at Colonial Ford! Sales Manager Dell Roderick introduced me to Sales Rep John Collas - Dell had apparently observed who would be the right fit for me as a salesperson - John and I seemed to understand each other from the start.After taking the time to speak with me about where I was coming from and where I wanted to go with regard to the car I had been driving and the one I wanted to drive, John showed me every car that I wanted to look at to help me narrow down the field to exactly the car I envisioned as my next ride. He highlighted features as we test drove a couple of cars, and he let me take my time to sort the options out, while ensuring that every question I had was answered completely.Thereafter, he and the Colonial Ford team could not do enough for me to ensure that all was in order for my purchase. Finance Manager Shane Conroy worked with me to obtain the best financing and to answer all of my questions to be sure that everything financial was crystal clear to me and Service Manager Joe Murphy took great care of the car for the items that needed attention before delivery to me.I really could not be happier with my new car thanks to the "A Team" at Colonial Ford, Plymouth, MA.
Karen Christensen
Jul 18, 2015
Most knowledgeable auto salesperson[John Collas] I have ever met. Went over and beyond to find my Ideal vehicle by custom ordering it from the factory !!!! I also got the best price around for the whole deal, including my trade. Go see John, you will be a happy customer also.
allison
Jul 18, 2015
The service, advice, and respect I received at Colonial Ford was remarkable. I walked in with my list of necessities and walked out with far more. I would highly recommend Colonial Ford to any of my family and friends.
Allison
Jul 14, 2015
I would recommend Colonial Ford and Art Guertin to anyone! I felt like they listened to what I was looking for and was very pleased with the attention to detail from everyone at the dealership.
Bill Power
Jul 13, 2015
Bob Hebert really knows what he is doing the process was fast and Bob was laid back and I really appreciated working with him
ppdmike24
Jul 13, 2015
Very knowledgable and friendly staff. Sales Associate was understanding and relatable. I will always come back to Colonial Ford and will suggest others do the same.
ppdmike24
Jul 13, 2015
Very knowledgable and friendly staff. Sales Associate was understanding and relatable. I will always come back to Colonial Ford and will suggest others do the same.
SallyM
Jul 10, 2015
I went into colonial ford to look at a ford explorer that I saw online, however when i arrived it had already been sold. I dealt with Art Guertin who greated me warmly at the door and offered to show me a few other vehicles they had on the lot. I ended up buying a 2011 GMC Arcadia; Art was very informative with the vehicles i looked at, i feel in love with this car. We worked out the numbers and I drove the car home that evening. Dell Roderick was also helpful in financing for me, he worked very hard. they gave me a good deal on my trade in as well. I am very pleased with my car, it's the perfect fit for me. I would recommend them highly! Thanks again Colonial Ford and especially to Art and Dell - also Shane Conroy was awesome. thanks again guys i will send folks your way!!
tdagnello
Jul 10, 2015
A little over a month ago I was in the market to buy a Ford Explorer. I was lucky enough to be greeted by Salesman Jake Eldridge the moment I walked through the door. From the moment we sat down he genuinely had my best interest in mind, he searched for vehicles and crunched numbers to try to get me the car that I wanted in my price range. I ended up buying a 2012 Ford Explorer, my only complaint about the car were the worn/wrinkled look of the leather on the front seats. At the mention of that Jake went above and beyond to see if they could be replaced at no extra cost to me. I was able to take the car home to enjoy until the seats could be done a few weeks later. Over that time Jake called numerous times to update me on the status of the leather being sent over and when exactly it would be done. The leather was later replaced (within 3 weeks of purchase like promised!) and the seats look brand new! I can not rave enough about salesperson Jake Eldredge. If you are lucky enough to see Jake sitting at his desk when you walk through the door (right to the left!) he's your go to guy. I am not one to ever take the time to write a review, but I could not say enough about how enjoyable and easy Jake made my car buying process, he was not pushy at all and really paid attention to what I wanted and did not try to sell me on something else as many other car salespeople do.
TDagnello
Jul 10, 2015
A little over a month ago I was in the market to buy a Ford Explorer. I was lucky enough to be greeted by Salesman Jake Eldridge the moment I walked through the door. From the moment we sat down he genuinely had my best interest in mind, he searched for vehicles and crunched numbers to try to get me the car that I wanted in my price range. I ended up buying a 2012 Ford Explorer, my only complaint about the car were the worn/wrinkled look of the leather on the front seats. At the mention of that Jake went above and beyond to see if they could be replaced at no extra cost to me. I was able to take the car home to enjoy until the seats could be done a few weeks later. Over that time Jake called numerous times to update me on the status of the leather being sent over and when exactly it would be done. The leather was later replaced (within 3 weeks of purchase like promised!) and the seats look brand new! I can not rave enough about salesperson Jake Eldredge. If you are lucky enough to see Jake sitting at his desk when you walk through the door (right to the left!) he's your go to guy. I am not one to ever take the time to write a review, but I could not say enough about how enjoyable and easy Jake made my car buying process, he was not pushy at all and really paid attention to what I wanted and did not try to sell me on something else as many other car salespeople do.}
Christopher + Karla Casey
Jul 7, 2015
Fast ,friendly, my salesperson John Collas had great product knowledge and very detail oriented. He found the exact vehicle we wanted, not what he had on the lot to sell. He had to get it from another dealership. Happy customer again, will be back when I need another vehicle.
Margaret Fitzgibbons
Jul 7, 2015
John Collas was aggressive but compassionate at the same time. Quite a quality. He knows his Ford[product knowledge] vehicles . He truly cared about my concerns. Go see John for your next purchase.
Casey
Jul 6, 2015
We bought a Ford Focus Hatchback two years ago (our 4th car at Colonial Ford), while I walked out of there very happy then, unfortunately four months after my experienced with the car was not a pleasant one.... We just traded the car yesterday. If it wasn't for the all the guys at the Service Department, we would probably not buy a Ford again (we bought a Fusion again at Colonial Ford, #5). We probably dealt with everyone at the Service Department after 8 or 9 times going back, so thank you to all of you John, Joe, Mike, Jason, etc. The customer service is excellent and we are just grateful for your patience, empathy and willingness to find a solution for us. I wish I could say the same about Ford Corporate...
kcasey75
Jul 6, 2015
We bought a Ford Focus Hatchback two years ago (our 4th car at Colonial Ford), while I walked out of there very happy then, unfortunately four months after my experienced with the car was not a pleasant one.... We just traded the car yesterday. If it wasn't for the all the guys at the Service Department, we would probably not buy a Ford again (we bought a Fusion again at Colonial Ford, #5). We probably dealt with everyone at the Service Department after 8 or 9 times going back, so thank you to all of you John, Joe, Mike, Jason, etc. The customer service is excellent and we are just grateful for your patience, empathy and willingness to find a solution for us. I wish I could say the same about Ford Corporate...
Happy buyer
Jul 5, 2015
This was my first experience with Colonial Ford. I have been very pleased so far. Everyone was pleasant and helpful. My salesman was great. I would recommend this dealership.
3 timesa charm
Jul 2, 2015
I recently traded in my Ford Focus hatchback for a sedan. I have dealt with almost all departments and have been very happy with their customer service they provide working hard to accommodate the customer. Joe and all in the service department, Mark in the autobody shop, Domenic in sales on my first two cars, John in sales on my third car, once again, worked hard along with Dell, Sales Mgr. and Shane, finance mgr all worked to accommodate me to be a happy customer. You all genuinely care.:)
janiceplymth
Jun 30, 2015
bought a 2009 flex,,nothing but issues, told it was a pre own certified ford, found out not in system as such, told I had a 30 day warranty, I had brakes issues, tie rod issues and rear differential issues all within 36 days of purchase, dell is rude, intimidating and a bully, this dealership did not stand behind this car at all, when dell told me " you drove it off the lot fine", I knew something was up, i had a lemon, and colonial ford wanted to wash their hands of it and me, i couldn't believe they just slapped a sticker on it and sent me on my way, had it checked out with jannell ford in hanover, and found out the lemon has had extensive body work as well, when i called and asked to talk to person in charge cuz i had a complaint,,i had to go thru 5 people and still didn't get the proper person, i called back and asked to talk to the owner i got sean McCarthy the general mgr, so he said, i am out $1200 for repairs made in 36 days after purchase, they may seem like they care about the customer, but really don't, don't go there, your life is more important, go to jannell ford in hanover,,,
Hillary Gilmore
Jun 28, 2015
Helpful, personable, product knowledge of 15 Ford Escape, and no pressure. You won't be sorry -see John Collas For your next vehicle purchase.
Jennifer Silva
Jun 23, 2015
No pressure environment , friendly, knowledgeable, salesperson-John Collas. Would highly recommend him for your next vehicle.
Kerin Todisco
Jun 23, 2015
My salesperson ,John Collas, had thorough Ford product knowledge, was very personable and energetic . A fun place to buy a vehicle.
priestda
Jun 23, 2015
My wife and I stopped in just to ask some questions. We thought we weren't ready to trade yet. Two days later we had a new car. Simple questions. Quick answers. Even faster action. I think you can call that excellent service. A special thank you to Art Guertin our salesman, a real pro at car sales; experienced, knowledgeable, professional, able to jump through hoops to help us find what we were looking for.
Silva4
Jun 23, 2015
The Colonial Ford team made it easy to purchase our car. John Collas was very knowledgeable & informative of the vehicle. Frank Feeney provided an efficient and simple finance transaction. Overall, my husband and I are very pleased that we visited Colonial Ford.
JoEllenLG
Jun 22, 2015
I was extremely pleased with the "no pressure" attitude from Art Guerin. We have bought another vehicle from Colonial Ford and have been extremely pleased with its performance. I had researched the car I wanted online so when I told him about it and what I was looking for Art said yes the car was still available. I made an appointment to see it and he had it clean and ready when I got there. Art and I took a took a test drive, came to a mutual agreement on the price and started the paperwork! Quick and easy! It is always a true pleasure to deal with Art and Shane.
Lauren25
Jun 21, 2015
I have dealt with many dealerships before for service, and by far, Colonial Ford is the best! They are truthful and helpful and it is very appreciated! I would recommend them to anyone! I really appreciated the customer service from Anthony as well!
Lillian Anthony
Jun 19, 2015
True professional, he listened to my needs and found me the perfect vehicle at Colonial Ford, GO SEE JOHN COLLAS.
Kevin Brennan
Jun 18, 2015
My salesperson, John Collas, was very knowledgeable of the Ford product line. I purchased a F-150 . It was a laid back atmosphere and John bent over backwards to make the purchase enjoyable, go see John for your next car or truck.
BigBlue
Jun 17, 2015
Colonial Ford of Plymouth has professional, courteous, experienced, and knowledgable staff. After a year of looking, we found what we were looking for at Colonial. We were met by friendly staff members. Our salesman, John Collas, was knowledgable and experienced in every aspect of the purchase. He bent over backwards to make this an enjoyable experience from start to finish.We took a test drive with John and he showed us all that we needed to know about our new truck. John rocks!! Our experience with Frank Feeney was just as pleasant. Very friendly, experienced and professional.I would recommend Colonial Ford of Plymouth to anyone who is looking for a new or used car.
Mary Ellen Tighe
Jun 15, 2015
Found what I wanted right away and at a price I wanted to pay !!!! Easy sales process with my salesman , John Collas. Would recommend seeing John for your next purchase
Carmom
Jun 8, 2015
My Ford Mustang had a gas tank fill problem. After picking it up following a call that it was ready, I found the problem still occurring. Anthony Cristiani, my service manager, promised it would be fixed. Mike Recupero fixed it and it was perfect. It took awhile to solve the problem, but it was AOK when I picked it up. Problem solved and a big thank you to the team.
walker4539
Jun 7, 2015
Service is excellent. Service was up front with me and made sure everything was perfect before having me pickup my vehivle. Road tests were done before handing my car back to me which shows me that they are professionals making sure the vehicle is working as it should. Also shows how important they feel about customer safety.
Erica Holleran
Jun 6, 2015
Quick and easy sales process. Through and well informed salesperson[ John Collas ]. He went over every option on the 2013 Ford Escape I purchased. I am now a happy Ford customer ,coming from a Lexus IS250 AWD I traded in. Go to Colonial , you will not be disappointed !!!!!!
Mcallister Haigh
Jun 5, 2015
One and done, great communication with all team players involved. They worked together to give me a deal I could not refuse!!!!! Felt comfortable, no regrets from start to finish. Will go back to see John Collas, my salesperson, for my next vehicle.
William EssleyJr
Jun 5, 2015
Felt comfortable the minute I walked into the dealership. My salesperson, John Collas, was friendly, thorough, and answered all my questions and concerns. Go see John for your next auto purchase, he is the 'MAN'.
billess
Jun 5, 2015
I had a very good experience with everyone that helped me with the purchase of my 2015 Ford Fusion. The staff was very friendly and knowledgeable. I would highly recommend purchasing your next vehicle at Colonial Ford in Plymouth! John is the Man!
Suemacmann
Jun 4, 2015
We were extremely pleased with the "no pressure" sales pitch from Art Guerin. We had researched the truck we wanted online so when we told him about it, he took us right to it, got it our so we could take a test drive, and started the paperwork! Quick and easy!. It was truly a pleasure to deal with him and Shane Conroy. They were both very personable and easy to talk to... every car buying experience should be that great!
Margaret Young
Jun 2, 2015
Great customer service from the moment you walk in the door. My salesperson ,John Collas and Jake Elderidge were professional, knowledgeable, and friendly. Go see John or Jake for you next vehicle.
Michael Peddell
Jun 1, 2015
John Collas, my salesman, on both vehicles , found my perfect new vehicle and he even drove over 100 miles to get it for me!!!!!! Talk about customer service. Quick turnaround, had my vehicle next day. John is very knowledgeable on the Ford product line. You will be also be happy if you go see him for your next vehicle.
F150Lariat
May 31, 2015
I have been Searching for a truck for the past few weeks now. I had a few small Mom and Pop dealers not return calls, brush me off a bit due to lack of A class credit. I only had this past weekend to get into a new truck due to work. So I hit Google, Searched for a known large dealership to see how my experience would differ. I first hit their website and easily searched through the vehicles and found a great looking truck. I inquired a bit online about it and the next day I get an email from a nice guy named Dwight letting me know they saw my interest in the Truck. The next day was Saturday(Today) and I called them at 8:30am, they asked me to come in to see the truck so I did. I Dealt with a Salesman named George. Very nice guy, he in no time pulled the truck out for me to see. It was a beautiful truck, to be honest it looked brand new. George , with no hassle copies my license and just tosses me the keys. And lets me drive alone which was great. I was able to really get a feel for it without a salesman hanging all over me. I decided I loved the truck. It was beautiful for a 2006. We sat down and flew through the "fun" part and with no worries he gets me everything i wanted in a great Loan, Great rate and great price. Now with me not being a savvy car buyer and forgot to try the classic haggle. But once again these guys at Colonial Ford shocked me again...They gave me money off the price anyways. George had my truck cleaned gassed up and ready to go. I Walked out of there a bit shocked(or Drove out to be a bit more accurate) Never in my car buying days have i had an experience like that. I was used to "guarded mode" ready for the classic shifty car dealer looking to rip me off someway....but it never happened, I never knew car buying could be so ....Pleasant. I will come back for my next truck/car....and if you want to rid yourself of "the Creepy shifty car dealer" Go to Colonial Ford. Thanks George and Dwight (and the banking guy in that office) lol
nugrad2005
May 29, 2015
I found a few cars online that I was interested in and called ahead to have them ready. They were sitting there with the AC on when I got there, great first impression. This was the second car purchased at this dealer so I knew they did a good job of properly listing their cars. No bait and switch tactics at all. Once I decided on one the actual buying process was stress free.
SmilimgScott
May 25, 2015
I was totally satisfied with every aspect of my buying experience especially my sales associate John Collas he went over and above all my expectations
Patrick Mclaughlin
May 19, 2015
A no pressure environment from the minute I walked into the dealership. My salesman, John Collas, went completely over the fees and the pro and cons of different finance/ payment options. Mr. Collas's product knowledge of the 2015 Ford Fusion SE Hybrid was unbelievable . You will not be sorry going to see John for your next vehicle purchase.
Jared
May 18, 2015
I recently received an excellent deal on a brand new, showroom, 2015 Ford Fusion SE hybrid. I have bought several vehicles in the past, and I can say without hesitation that my most recent purchase from Colonial Ford has been my most pleasant, quickest, and all-around best new car buying experience I have ever experienced. My salesperson, Jake Eldredge, knows what I like in a car and was able to match me to a vehicle that had all the features I wanted and all within a budget I could easily afford. Jake is a very friendly, courteous, professional, and no pressure salesman. Turn-around was very quick; I took delivery of the vehicle within an hour of stepping into the showroom. This is because Jake took care of most of the groundwork before I even arrived at the dealership. Jake was able to show me all the new features of my vehicle, like the navigation, radios, voice commands, and the hybrid. I am amazed at his level of knowledge. It's for all these reason both my parents got their vehicles from Jake. We recommend him to everyone we know. Shoutouts go to the entire staff at Colonial Ford. Everyone there treats you like family.
Edward Tallent
May 16, 2015
Very friendly place to buy a vehicle. Easy going staff, fast delivery process, and my salesperson, John Collas, was very knowledgeable and easy to deal with.
carley147
May 13, 2015
I just bought a new 2015 Ford Escape through Art and it was such a wonderful experience! Art was able to help me immediately find a model with the trailer tow package, which has been impossible for me to find with other dealers. Art went the extra mile and called all around the NE and was able to find me my perfect car. They even went all the way to New York to get it for me! Dealing with Art has been such a pleasure. He is not pushy, and he made me feel very comfortable. He is super knowledgeable and all around a great great sales man.
Scott Chandler
May 9, 2015
The dealership went over and above what was needed to make me a happy customer. Total pleasure with the buying process. Highly recommend John Collas[my salesperson] for your next vehicle purchase.
ilovefords
May 8, 2015
Anthony is a great asset to your team! I have been coming there for service for a few years and I have never met a more helpful and knowledgeable man! He was very friendly and helpful and walked me through the entire process of getting my car fixed when it ended up being more serious than I thought. He definitely made the experience less painful and I will always be a forever customer! Every employee I always come across in the entire place is always cheerful and happy! The whole team deserves a pat on the back! Happy customer :)
sho driver
May 5, 2015
I was very pleased with George, he was very easy to work with and very patient with my rants. John also proved to be very good at his job.
OLD TIMER JJG
May 4, 2015
very professional good listners a credit to the industry met at time schedualed always . haven't bought a vehicle in 7 years family recommendation was 100% correctjoe G
Steven Eno
May 4, 2015
Worked with John Collas and George Andruk[both sales]. Treated respectively and honestly. Personally satisfied with whole buying process. Would recommend friends to either salesperson for their next auto purchase.
silvia2happy
May 2, 2015
Was so happy with the dealership and the great salesman we had. George Andruk helped us with the whole process. It had been fifteen years since we bought a car so needless to say we were out of the loop. He found us a great car and helped us get a great deal and financing. Thank you again George.. We will be back.
Tara
May 2, 2015
Couldn't have asked for a better experience in changing my lease of one Fordto the new 2015 Ford Fusion...salesman Art Guertin most helpful and madethe trasition easy for this elderly lady.
Joseph Chiello
May 1, 2015
Very friendly place to buy a vehicle. Listened to my needs and concerns. John Collas, my salesperson, made my pre-owned Cadillac experience perfect by putting four new Michelin tires on it !!! Go see John for your next car.
deb and norm
May 1, 2015
Our experience at colonial ford was a very positive and informative experience. It was a pleasure doing business with Winston and Art as well as Dell and Shane. We are definitely looking forward to doing business in the future.
Lisa Roncarati
Apr 30, 2015
Friendly atmosphere . No pressure sales process. Would recommend Colonial Ford for your next vehicle purchase[ I bought a 2014 Ford Escape] and see John Collas[sales]. I will be seeing him this summer at Plymouth Long Beach because he also has a Escape !!!!!!
baxter
Apr 28, 2015
Outstanding service at counter, Joe Murphy. Explained and answered all questions and concerns. Great service on vehicle. returned to us clean and all expected services completed.
Samantha.Moriarty
Apr 27, 2015
we walked in to check out a new transit connect and was greeted by Art. I admitted thought I would have to deal the normal salesman antics but was pleasantly surprised that he was very helpful and NOT pushy at all. Art and sale manager made it work for a great deal. Even founding an additional incentive for veterans.I highly recommend Colonial Ford, Plymouth.
Diane Luciani
Apr 25, 2015
Quick turnaround, finance was great, was out in a blink of a eye !!!! Happy with what they gave me for my trade. Salesperson[John Collas] was very knowledgeable and trustworthy.
Deb and Joe Bean
Apr 23, 2015
Just purchased a pre-owed vehicle from Colonial Ford in Plymouth. Thank you to John Collas in sales for helping us find the perfect vehicle for our family.
joeanddebbean
Apr 23, 2015
Purchasing a new or pre-owned vehicle can be stressful. Not at Colonial Ford in Plymouth. Thanks to the expertise of John Collas and sales manager Dell Roderick. John and Dell together with finance manger Shane Conroy helped in making my experience stressfree. Thanks to a great team. Deb and Joe Bean
Ocean Wave
Apr 23, 2015
I bought my truck from this dealership a few months ago. Today I popped into the service dept. to have them check out a noise. John and Anthony looked at it right away and fixed the issue in a few minutes. Great service! They went beyond my expectations. Thank you!!
Hcm33
Apr 22, 2015
Had been having issues with my car for weeks.. Couldn't get in anywhere.. Called colonial and Anthony had me right in. I dropped my car, the shuttle dropped me at work.. They gave me a call with an estimate (got me the best deal they possibly could) had the work done ..got a call right after work and thy picked me up from work which was awesome.. HELLO! Busy girl problems.. I cant get over how helpful and friendly the whole service team was but especially Anthony. Work was done quick and efficiently thanks to Mike, my tech! Thanks colonial!
10JR10
Apr 21, 2015
I have been looking for a new car to lease and have been to 4 dealerships in the Plymouth area.What a great experience buying a car at Colonial Ford.Everyone was professional, polite and helpful.It was the first time I felt truly comfortable purchasing a car.My sales associate, Art Guertin, was polite and patient and so helpful. He even offered to deliver my car to my door. How's that for service!!Shane Conroy, the finance manager, was great. He listened to what I could afford and came back with an amazing deal that I took. No haggling!! Colonial Ford has a wonderful staff. The best I have seen!!
Ryan McNamara
Apr 20, 2015
First time purchase ,and not the last, from Colonial Ford . Friendly people and a laid back atmosphere . Fast buying process and no pressure. My salesman was John Collas.
Judith Cann
Apr 18, 2015
Salesperson very friendly and helpful. Quick turnaround to get my vehicle. Go see John Collas for your next automobile purchase.
parkplymouth1234
Apr 17, 2015
Mr. Murphy went beyond what he needed to do, service was spot on, everyone was polite and friendly. very professional and I would definitely suggest them to anyone.Kevin JoyceFacilities SupervisorPark Plymouth
Mholmes
Apr 16, 2015
Best car buying experience in my 40+ years of life. Everyone was friendly and personable. My salesman Jake was knowledgeable, friendly and more than willing to help with every little question! And the girls in the office, Madison and Gail, always smiling and friendly! Not to mention the finance guy Shane who took all the stress away. Just an overall great experience....I will be back for all future purchases and recommend them to anyone looking to purchase a vehicle.
stephybear333
Apr 16, 2015
I came here to buy a used car. The proccess was quick and easy. There was no pressure and I got a good deal. Thanks!
hockeymom
Apr 16, 2015
In LOVE with my Explorer, Mike ONeil found the perfect fit for me and my family. My 4th vehicle bought from Mike, he's the BEST!
Laura Lundstedt
Apr 14, 2015
Friendly and experienced Ford salesperson[JOHN COLLAS] . He customized my new Fusion with high quality leather and a spoiler. Great price and service. Will send all my friends to john for their next car.
Susan Vomacka
Apr 14, 2015
Art Guertin and John Collas were a great team in securing the best used car for my daughter. Best car buying expereince I have ever had. Go see them!
Oldguy
Apr 14, 2015
I went to the lot at Colonial to see what they had in stock. George Andruk came out to help us. He showed us what he had in stock, but nothing on the lot filled our requirements. He took our information, along with what we were looking for Two days later, he call and said that he had a car coming in that he thought we might like. A week to the day, we drove out of the dealership with just the car we wanted. George was very helpful and friendly, and it was a pleasure to work with him. We paid a fair price for the car, and the follow-up "hand holding" has been excellant. I would recommend Colonial Ford, and George Andruk to anyone looking to buy a car.
rhw1964
Apr 14, 2015
Art was very helpful in fulfilling my needs for a new truck.The experience was easy and enjoyable.I brought my 18 year old son to share and learn from this experience.He had as many questions as I did and Art did not hesitate in answering them. I will recommend this dealership to others as well as use it in future purchases of my own.
Soneil21
Apr 14, 2015
Colonial Ford went above and beyond for me and my family to make sure we found the perfect car for us! I highly recommend the dealership and the salesman Mike ONeil was great!
caleigh Anne Decker
Apr 10, 2015
My salesman, John Collas, has great Ford product knowledge, bought a 2012 Escape . Quick overall sales/finance process. Tailored the right vehicle to my budget needs.
Sandra King
Apr 10, 2015
Quick overall sales process. John Collas[my salesperson] customized my new explorer, I had a sunroof installed. Completely explained everything on the vehicle and even set up the Bluetooth. VERY HAPPY.
MTL12
Apr 9, 2015
I recently brought my 2013 f150 to the colonial ford collision center to have my rear bumper replaced and painted. From the moment I scheduled the repair to the time the job was completed, mark Johnston kept me well informed, giving me constant updates. Further, he also dealt with the appraisers, insurance company and the car rental service making my experience totally hassle free! Talk about great customer service! Upon delivery, my truck looked like it came out of the showroom. Mark and his staff did an outstanding job and are a credit to colonial ford!
andy
Apr 7, 2015
Art Guertin was very helpful locating us an all wheel drive vehicle and given our limited time to shop, he made the process move along in the time we had to shop. Also very helpful in follow up.
t2mom2
Mar 29, 2015
we want to say a BIG thank you to John Collas, Domenic DiMascio . They were excellent to work with. Domenic was very helpful in us choosing the right truck for our family. John, he took the time to walk us thru everything and made sure we understood it all. Dell and Shane were very easy to work with also..we never felt any pressure, but we felt like they cared. i had a special request, and they dealt with it....no problem.. we will be a return customer...we ended up purchasing a 2015 f250 4x4 crew cab p/u. my husband is quite happy!!! on a side note, we used my x-plan, and again Domenic, made that very easy... the whole experience was great!!! thanks again!!
Blake Cruckshank
Mar 28, 2015
Helpful salesperson[John Collas], very knowledgeable about the 2015 Ford Escape options. Smooth buying process. Would highly recommend Mr. Collas for your next vehicle.
Michael Thompson
Mar 28, 2015
Friendly nice staff. Went above and beyond to close deal -got a great deal. Go see John Collas for your next vehicle purchase.
Richard Healy
Mar 28, 2015
Great management team, nice people[salesman was John Collas] to work with, second vehicle purchased at Colonial. Financing was easy.
Jcruckshank
Mar 28, 2015
We went in just beginning our car buying decision. The sales person was very helpful in explaining all of the features of each vehicle and encouraging us to drive the vehicle. We ended up completing the deal and purchasing the vehicle - a positive experience overall.
BaileyDog
Mar 26, 2015
I have been using the service department at Colonial for the past year and often have a very long wait for scheduled work. Today I had an oil change scheduled for 10 am and at 10:40 I went back inside to grab my keys and leave. Why schedule appointments if you don't stick by the time? They give me the runaround too often and then say Sorry.
Robin
Mar 26, 2015
I want to say that my experience with George Andruk was wonderful. I can't thank him enough for the convenience, excellent service, and prompt attentiveness. Really Robins Transportation gives him a 5 star rating. Thank you to George Andruk
mreno
Mar 24, 2015
I am very pleased with our recent purchase of a F150 pickup. John Collas made the car buying experience seamless. He and Dell Roderick did a great job of finding the vehicle we wanted in our price range. I could not be more pleased with the entire processes. I would recommend Colonial Ford to anyone looking to buy a new vehicle. I plan on returning to Colonial to buy my next car.
skilodog
Mar 24, 2015
We met Art Guertin for the first time when we went shopping for a 2015 Ford Escape, he took us out for several test drives. I just leased my new Escape. This will be my 5th positive experience with Colonial (formerly Shiretown) Ford. Good to do business with this dealership!
MReno
Mar 24, 2015
I am very pleased with our recent purchase of a F150 pickup. John Collas made the car buying experience seamless. He and Dell Roderick did a great job of finding the vehicle we wanted in our price range. I could not be more pleased with the entire processes. I would recommend Colonial Ford to anyone looking to buy a new vehicle. I plan on returning to Colonial to buy my next car.
Thomas Fillipovich
Mar 24, 2015
Just purchased a 2015 F-350 dump truck and Dominic was a pleasure to deal with. Everything was ready when they said it was ready and I also recommended a friend to buy his next truck there. Looking forward to doing business in the future.
Hot Rod
Mar 24, 2015
Just purchased a 2015 F-350 dump truck. Dominic was a pleasure to work with, very professional. I recommended this dealership to a friend of mine who is also looking to purchase a new truck. I am looking forward in doing business with Domenic in the future. Thank you
Mark Reno
Mar 23, 2015
I was in and out in a flash at delivery, detailing was awesome . Nice people to work with. Would recommend you see John Collas[salesperson] for your next vehicle purchase.
RTorres
Mar 22, 2015
Thank you George for finding the best possible Pickup in the price range I needed and perfect in everyway. The process was easy simple from talking to Dwight on the phone to him introducing me to George Andruk. He was a perfect gentleman and I was impressed when Dell came over to talk it continue to be a no pressure sale. Just a conversation and we are here for you when you are ready. Shane made the process simple to sign up and before I knew it I was driving my new F-150 home. Thank you to all.
Rsessler
Mar 22, 2015
I was very pleased with my overall experience at Colonial Ford. John Collas did a great job in understanding what we were looking for and making sure we got what we wanted in a new vehicle.
RTorres
Mar 22, 2015
Thank you George for finding the best possible Pickup in the price range I needed and perfect in everyway. The process was easy simple from talking to Dwight on the phone to him introducing me to George Andruk. He was a perfect gentleman and I was impressed when Dell came over to talk it continue to be a no pressure sale. Just a conversation and we are here for you when you are ready. Shane made the process simple to sign up and before I knew it I was driving my new F-150 home. Thank you to all.
Raymond Sessler
Mar 21, 2015
Quick sales process, customer friendly, great team of professionals, and finally great product, I bought the new redesigned 2015 F-150. It drives like a luxury sedan. Go see John Collas for your next vehicle.
BRStordy
Mar 18, 2015
My recent purchase at Colonial Ford was amazing thanks to Jake Eldridge & Dwight Coblazo. After meeting Jake we discussed my needs & opinion of different vehicles. Then he located a Ford Edge that was fully loaded with low miles. Jake was very knowledgeable about the car and reviewed each option with me before making my final decision. Colonial Ford of Plymouth is my new Ford dealer thanks to Jake, Shane Conroy, Dell Roderick & Sean McCarthy. My son especially enjoyed the pizza delivered last Saturday. Thank youBrian Stordy
ian
Mar 14, 2015
I stopped in with my mom not expecting to make a purchase that day but due to the customer service we received I walked out that day buying a truck. This is my first vehicle from Colonial Ford and i am love to driving it. wonderful experience thank you.
Mark Conroy
Mar 14, 2015
My salesman ,John Collas, was great, car looked great{detailing]. The finance process was excellent, everything was done and ready for me to sign when came back.
Firefly
Mar 14, 2015
We had a great experience purchasing our Ford Flex from Colonial Ford. John Collas was our salesperson and was very knowledgeable about the car. He was excellent at answering our questions promptly and guided us seamlessly from the test drive to driving away with our dream car. I would highly recommend him to anyone looking to purchase a car from Colonial Ford.
ian
Mar 14, 2015
I stopped in with my mom not expecting to make a purchase that day but due to the customer service we received I walked out that day buying a truck. This is my first vehicle from Colonial Ford and i am love to driving it. wonderful experience thank you.
Christina Hochella
Mar 12, 2015
Attention to detail, knowledgeable about the car, no high pressure tactics .
Kayla Flaherty
Mar 8, 2015
Quick, easy, painless sales process. John Collas, my salesman, listened to my needs and budget concerns and found the perfect EXPLORER and we took it home same day!!!!! HE covered every option on my new vehicle before I left. See him for your next vehicle purchase.
Nicholas Corcoran
Mar 3, 2015
No pressure, great pricing, quick buying process. Would recommend you see John Collas[sales] for your next vehicle.
Corcoran013
Mar 3, 2015
This was my first time inquiring at Colonial Ford. I called on a car that I was interested in and was greeted over the phone by Dwight who checked inventory for the Honda i was interested in and set me up with a test drive. I went in to test drive the Honda and loved it. John worked with me to explain ALL the features of the car and was overall great. When it came down to making a deal, John was awesome meeting my needs with the help of Dell we came to a deal I just could not refuse!All in all, I'm extremely happy with the service i got from Colonial Ford and I cannot wait to pick up my new car! Thanks guys!
sparkboy33
Feb 28, 2015
I was originally referred to John Collas at Colonial Ford from a friend and I am so glad he did. John was very knowledgeable about the vehicle that I was purchasing and made the car buying process a pleasant and very easy experience. He was always accessible by all means of communications which also makes things easy for a person like me who is constantly busy and only has a short amount of time to be on the phone. I started the process with John on the phone when he found out what I was looking for and knew right away the type of car I was looking for. He knew everything about the car from the engine to the exterior to the interior with all of the technology inside. Before I drove away he went through the whole vehicle and even set up my bluetooth phone! I also had the pleasure of working with the sales manager, Dell Roderick, who also helped make the process an easy one and gave me a great deal for not only the car I was purchasing, but also my trade-in. Shane Conroy was the finance manager who worked with me on the money side of things and really made things so easy with already having all the paperwork together, but went through everything before I signed anything. This helped to make everything go smooth, yet quick. He also explained their "pit-pass" program and introduced me to Joe Murphy in the service department before I left. All in all, I am extremely happy with the whole process of purchasing a car from Colonial Ford in Plymouth, MA. I know that I would refer anyone to John and the rest of the team down there if they have any car buying needs. Give John a call and you will be happy you did!
gh
Feb 28, 2015
This was my first experience with Colonial Ford and first time purchasing a Ford truck. John Collas is the most genuine, straightforward car salesman i've dealt with in a long time. Would recommend the dealership and John to any potential Ford buyer.
Christine Sinn
Feb 27, 2015
John Collas was very knowledgeable on the new ESCAPE, his wife owns one. The whole car buying process took less than 2 hours. He understands a persons auto buying needs[he listens], He picked the exact vehicle I came in to buy and I did not tell him what I wanted ahead of time.
repeat customer
Feb 27, 2015
This is my second vehicle from Colonial Ford. John knew exactly what I was looking for and I was driving my new Escape home within 2 hours.
sparkboy33
Feb 27, 2015
I was originally referred to John Collas at Colonial Ford from a friend and I am so glad he did. John was very knowledgeable about the vehicle that I was purchasing and made the car buying process a pleasant and very easy experience. He was always accessible by all means of communications which also makes things easy for a person like me who is constantly busy and only has a short amount of time to be on the phone. I started the process with John on the phone when he found out what I was looking for and knew right away the type of car I was looking for. He knew everything about the car from the engine to the exterior to the interior with all of the technology inside. Before I drove away he went through the whole vehicle and even set up my bluetooth phone! I also had the pleasure of working with the sales manager, Dell Roderick, who also helped make the process an easy one and gave me a great deal for not only the car I was purchasing, but also my trade-in. Shane Conroy was the finance manager who worked with me on the money side of things and really made things so easy with already having all the paperwork together, but went through everything before I signed anything. This helped to make everything go smooth, yet quick. He also explained their "pit-pass" program and introduced me to Joe Murphy in the service department before I left.All in all, I am extremely happy with the whole process of purchasing a car from Colonial Ford in Plymouth, MA. I know that I would refer anyone to John and the rest of the team down there if they have any car buying needs. Give John a call and you will be happy you did!
rdrago
Feb 26, 2015
I shopped online all around greater Boston but found what I needed right down the road. Great group of dudes that worked around my schedule to make the sale happen. Everyone in Plymouth knows and loves Art and now I can say I do too. Looking forward to an ongoing relationship with the Colonial Team. Thanks again!Ryan D.
sinn
Feb 26, 2015
This is my second vehicle from Colonial Ford. John knew exactly what I was looking for and I was driving my new Escape home within 2 hours.
Gregory Howell
Feb 26, 2015
Very knowledgeable salesman - John Collas-on both the vehicle[f-150] and accessories available. Quick finance and paperwork process. Lastly, the price was great. Go see John for your next vehicle purchase.
Neighborhood buyer
Feb 26, 2015
I shopped online all around greater Boston but found what I needed right down the road. Great group of dudes that worked around my schedule to make the sale happen. Everyone in Plymouth knows and loves Art and now I can say I do too. Looking forward to an ongoing relationship with the Colonial Team. Thanks again! Ryan D.
Lcm
Feb 25, 2015
I owned an Escape and wanted another one. I knew that I wanted to purchase a used escape or lease a new one. Art, Del,Dana et al made the experience easy and hassel free! Pros and cons were weighed with no pressure either way , just the facts. I am delighted with my decision to lease a new Escape. Thank you Colonial Ford!.
lpryan
Feb 23, 2015
we found the the vehicle we were looking for at the price we were looking for. Everyone we dealt with, names checked below were excellent.
lpryan56
Feb 21, 2015
excellent all around care from everyone we spoke to and dealt with.
Andrew Bearisto
Feb 16, 2015
Quick and efficient sales process. Great finance department and my salesman John Collas knows his ford vehicles and found the ford focus I needed and could afford.
bma5380828
Feb 16, 2015
Went in just looking not intending to purchase. Found a vehicle and with their help was able to walk out owning a new vehicle. They worked with us on financing that we could manage on a fixed income to make the sale happen. Thanks for an enjoyable experience.
Vanessa Miller
Feb 16, 2015
Came all the way from Province town and found the perfect four wheel drive. It was a pleasure to do business with colonial ford and my sales person John Collas made it easy and painless. I will spread the word to every one.
jakedew
Feb 16, 2015
Thank you Art for putting together the lease of a new F150, look forward to working with Colonial now and in the future. Thanks again.
Paul
Feb 14, 2015
Great service from the sales and financing! Shopping for a used or new F150 and had shopped at 2 other dealers before stopping at Colonial Ford in Plymouth. Art, my sales person was very attentive to my needs and found the vehicle I was looking for. They set me up and was able to drive home the same day with my new Ford F150! Great Experience, I highly recommend Colonial.
George Rhodes
Feb 7, 2015
Great staff, very helpful, especially of the Ford product knowledge of John Collas, my salesperson. The whole process was quick and I took same day delivery with a big smile on my face!!!!!! Go see john for your next vehicle.
samwheelock
Feb 7, 2015
I stopped in with my girlfriend not expecting to make a purchase that day but due to the customer service we received I walked out that day buying a truck. From the moment we arrived George Andruk was nothing but attentive and helpful. Instead of being frustrated with salesmen who didn't want to work with me, like other Ford dealerships, George worked with us to make sure we were happy and comfortable with our purchase. I had a set price of what I wanted to pay and Shane Conroy made it happen. They did everything for me after purchasing the truck including setting up the insurance and putting plates on it. They even had it all shined up for me when I went to pick it up. Because of George and Shane I will be back whenever I am in the market for a new vehicle and will recommend this dealership to friends and family.
Michelle Burgers
Feb 6, 2015
John Collas was very attentive and listened to my needs and concerns. He found the perfect vehicle and his follow up is awesome.
Rohchild12
Feb 5, 2015
My wife Julie, our two sons (8 & 9) and myself stopped at Colonial Ford just to look at F150. We weren't planning on buying ,then we met Art. He made us all feel comfortable and the F150 I wanted was outside. He's the first sales person I've bought from that I didn't know before hand in 20 yrs....it's a trust issue. He made us feel at home. Everyone there was very friendly and not like a "I need to make this sale friendly"......that's why we bought the F150. Nice work guys. See you again.
Wayne Davis
Feb 3, 2015
Great customer experience, John Collas was great he listened to my needs and found me that perfect F-150. George Andruk was also great in delivering the vehicle to me. Would refer anyone looking for a vehicle to Colonial.
SteveS
Feb 2, 2015
Been going to Colonial for sales and service for over 10 years, can't say enough good things about them. I had an unfortunate experience last week and needed to replace my F-150. They had just what I was looking for, gave me a good deal and got me back on the road again.
PS1969
Jan 31, 2015
I had some service done on my old taurus and now it's running like a brand new car. I can't thank the service guys enough especially Joe Murphy. I will recommend this place to anyone who needs their car fixed.
Jacqui Kay
Jan 31, 2015
Joe Murphy was simply awesome when I had my car serviced this month over at Colonial. I needed my car to be completed at a certain day and he made it happen! He made me his first priority!
Kenneth Lavigne
Jan 30, 2015
Needed newer Ranger, met John Collas , sales, and found a mint one and process was enjoyable and quick. Follow up was great, would recommend you see John for your next auto buying process.
Ah02360
Jan 30, 2015
We had an excellent experience at the service center. Joe Murphy was helpful, knowledgable and friendly. I would return again to have my vehicle serviced there primarily because of my positive experience with Joe Murphy.
HAC
Jan 30, 2015
I had a great experience when I had my vehicle serviced at Colonial. Joe took the time to explain all the work that needed to be done and answered all my questions. He was extremely helpful. I will definitely be back.
afisher
Jan 26, 2015
After searching tirelessly for the right 2013 Ford Escape, I found the exact model I wanted on Colonial Ford's website. I called and spoke with Winston who kindly encouraged us to come down to check it out. Upon arrival, Art greeted us with coffee and immediately asked and wrote down what I was looking for. He was easy-going, and knew exactly what I wanted for in a pre-owned vehicle. Art encouraged me to test drive two different models, and he thoroughly answered all of my questions. In the end, I received a great deal, with no pressure whatsoever. This truly was an enjoyable car-buying experience...and the excellent service continued even after I picked up my car. Colonial Ford left me with a confident feeling, and I will gladly give them my business in the future and recommend them to friends and family.
Stephen Smith
Jan 25, 2015
It was a pleasant experience and was treated fairly and got a great deal !!!!!!!! Would recommend John Collas for your next auto vehicle purchase.
Jen
Jan 21, 2015
Great experience at colonial ford! Love my car! Domenic and Shane are great! Thank you!!
Js
Jan 21, 2015
Great experience buying my car at colonial ford ! Thank you so much Domenic and Shane ! I love my car and you guys made the buying process so easy! Can't thank you enough
Josephine Bevilacqua
Jan 19, 2015
This is the third time buying a car from John Collas. Wonderful experience, knows what I like. He is very thorough and I will be back for my next trade in. I won't be going anywhere else.
josiebev
Jan 17, 2015
third time buying a car from John Collas. Wonderful experience knows what I like.He is very thorough. And I will be back. For my next trade in. I won't be going anywhere else.
steven paynotta
Jan 16, 2015
highly recommend john collas for next vehicle and peace of mind of a great service department to back it up
jsimard
Jan 14, 2015
Twice purchased a car from these professionals. Got teamed up with John this time (Art was my previous salesman) and like the first time they made the decision easy. I went back to Colonial because of the good feeling I had from my first purchase with them and the experience was the same the second time around. Fantastic group.
Joseph Simard
Jan 13, 2015
Go see John Collas , unbelievable deal, sales process and follow up awesome. You will not be sorry.
Donald Brown
Jan 12, 2015
went and saw John Collas bought a new pre-owned ranger. best service and attention to detail. would refer everyone to colonial to see john.
MTL12
Jan 12, 2015
I had an issue with my windshield wipers on a rainy Monday afternoon and called the service dept. and spoke to Anthony Cristiani. After hearing about my issue, Anthony said bring your vehicle in and we will address the problem.. Upon arrival, Joe murphy took down the necessary information, and informed me that a service tech would make the necessary repairs. During the entire time I was waiting for my truck both Joe and Anthony kept me informed on what the tech was diagnosing. My vehicle was serviced in less than an hour which I thought was incredible due to the fact, that it was a very busy afternoon. In closing,I would like to add that both Joe murphy and Anthony Cristiani were very professional, knowledgeable, and a pleasure to deal with! Both these gentleman are a credit to colonial ford!
coast2coast
Jan 11, 2015
This was my first time at Colonial, and I was pleasantly surprised at a very easy, and pleasant car buying experience. Super helpful and accommodating. I will recommend Colonial Ford to friends in the future.
blax1234
Jan 10, 2015
Had a warning light on to service the Advance Trac. Called at 9 am and they told I got drop it off immediately. Had the truck back by 3 pm same day with problem fixed (bad sensor).Excellent!
corey perks
Jan 6, 2015
smooth buying process, friendly staff, very efficient, would refer anyone to john collas sales
lo
Dec 31, 2014
I bought a 2014 Ford Explorer. Everyone was great to work with. Nobody was pushy and it was not the typical car buying experience. Everything was handled in a timely fashion and the entire process could not have gone smoother. I would absolutely return to Colonial to buy another Ford.
derik-jess
Dec 30, 2014
Best dealership from the time we walked in until the time we leftArt was very helpful and listened to everything we had to say and wanted to meet our needsDell was also very kind and helpful with everything as wellFrank was very helpful with all financing needsAll around great service and will be back again when we want to trade in
Laura
Dec 29, 2014
I bought a 2014 Ford Fusion. It's a great car. Art was very helpful. Everyone there is very nice and helpful too. I recommend that it's a great place to buy a car.
Xfitmamma
Dec 29, 2014
Went to lunch with the hubby, stopped in to check out a Raptor in the lot for him and left with a Mustang convertible for me. Jake was down to earth, genuine, and eager to please, not so much sell. It is unique when you get to deal with a salesperson who knows the difference. He's passionate about his products, knows when to let the consumer take the lead, and follows up on his promises. The fact that he is young bodes well for a long future putting people behind the wheels of their dreams. While out of our way, we'll continue to use Colonial Ford and Jake for any maintenance on the convertible, and will definitely hit them up when in the market for something else...Thanks for being rockstars. I'm in love with my car. <3
kathryn omara
Dec 28, 2014
new his product, bought new 2015 explorer, very comfortable and confident working with and honest.
jacquelyn maynard
Dec 23, 2014
value for my money, salesman new product completely, made sales experience enjoyable would refer anyone to dealership to john collas to buy a car.
JERAMIE JOSEPH IRVING
Dec 22, 2014
best buying experience ever, so quick and smooth. Go see john collas at colonial ford Plymouth !!!
scott santos
Dec 16, 2014
Smoothest vehicle purchase ever. Great customer service. Complete dealer delivery . Will refer everyone to john colonial
Estelie Corniffe
Dec 15, 2014
My experience was unbelievable with my salesman John Collas. He knows his product and finds the best vehicle for my needs. Would refer anybody to john to buy a car, you wont be sorry !!!!!
esteliecorniffe
Dec 15, 2014
John Collas is one of the best sales representative i have ever met, he met all our needs and didn't stop until all our needs were met, We need more representative like john he is number one knows what he talking about show's all the details of the car when it comes to selling cars colonial ford is number one. God bless you John Collas and the staff at colonial ford you did a tremendous job and i am so overwhelm and happy with our car that we are getting you guys are the best no one can out beat you thank you so much God bless you all and many more.
sheila1119
Dec 15, 2014
Everyone was very helpful and thorough. Explained all aspects of the buying process and have received follow up emails from sales, service, finance, and parts.
Micmac2935
Dec 14, 2014
Just bought a truck yesterday. The service was great and Jake and Sean were very helpful! Recommend to all! Thank you for all you did!!
Rosangela21
Dec 14, 2014
While at Colonial Ford I was given a great deal and found what I wanted with the help of John Collas and others. I absolutelt love my car and a big thanks to John Collas and Colonial Ford.
degmac
Dec 12, 2014
I just purchased my second car from Colonial Ford and John Collas in particular. John is enthusiastic, excited and knowledgeable about his cars and worked hard to find the perfect car for me. He looks beyond the sale and helps me consider all the ramifications of the sale. I will definitely go back and work with this team when the time comes for me to buy my next car.
Deedee
Dec 10, 2014
I just purchased my second car from Colonial Ford and John Collas in particular. John is enthusiastic, excited and knowledgeable about his cars and worked hard to find the perfect car for me. He looks beyond the sale and helps me consider all the ramifications of the sale. I will definitely go back and work with this team when the time comes for me to buy my next car.
newcarbuyer02360
Dec 6, 2014
We just purchased a new Ford Escape and are loving it. Our sales rep John Collas is so enthusiastic about the Escape.He explained everything about the car in laymen's terms calmly and thoroughly. He helped us get to our price point and then handled all phases of purchasing our new Escape. Will definitely see John again when we trade our JeepThank-you John and Colonial Ford of Plymouth.(Dell Roderick & Frank Feeney)
stott8
Dec 4, 2014
I've purchased for cars at colonial ford in the last year and my experience has always been very popositive John Collas has been the sales person I work with each time and he has done a really great job.
aflitzy
Dec 4, 2014
Purchased a Ford Fusion Hybrid. John Colles was my sales rep. I have never had a smoother or more professional experience purchasing a car. John handled EVERYTHING!!!!! He first listened to our needs, budget etc. and then worked with us. It was a used car the service dept. checked everything. When we dorve the Fusion off the lot I felt like I was in a NEW car. I recomment Colonial Ford and in particular John Colles.
Bob Stott
Dec 4, 2014
In the past year I have purchased four cars from Colonial Ford. Each experience was very positive. John Collar was our sales person and he did a really great job.
jhc4th
Dec 3, 2014
I was referred to Colonial by a friend; I guess I'll be buying her dinner soon! Dwight and George certainly came as advertised. They were personable and honest with me. There was not the slightest typical "car dealership" runaround. They gave me a fair price on an F-150, left me alone to process my thoughts, and made sure I wasn't pressured at all. I purchased the truck and was in and out of the dealership in less than two hours. George then had the truck delivered to my front door; registration and sticker intact. I will definitely recommend Colonial Ford to family and friends.
jhc4th
Dec 3, 2014
I was referred to Colonial by a friend; I guess I'll be buying her dinner soon! Dwight and George certainly came as advertised. They were personable and honest with me. There was not the slightest typical "car dealership" runaround. They gave me a fair price on an F-150, left me alone to process my thoughts, and made sure I wasn't pressured at all. I purchased the truck and was in and out of the dealership in less than two hours. George then had the truck delivered to my front door; registration and sticker intact. I will definitely recommend Colonial Ford to family and friends.
Spellcheque
Dec 3, 2014
Found the car I wanted and moved it from another location to the dealership. Gave me a good price and helpful financing advice. Thanks Colonial!
Jenness2014
Dec 1, 2014
I went in to look for a car since mine was giving me issues...and Art Guertin as usual helped me out. I am very pleased with the service I received. Very professional, not pushy. Very happy I went to Colonial Ford to buy a new car. Thank you to a great team, Art, Dell and Frank.
aflitzy
Nov 30, 2014
John Collas went above and beyond to answer all questions.. He really listened to what we wanted. He explained details of various options for each car in a clear, concise and easy to uderstand manner. We were not pressured, which was very refreshing. Everything was very professional. Shane Conroy, finance manager, did an excellent job reviewing the numbers and our options. Again everything was clearly explained and no pressure. Bottom line we purchased a Fusion Hybred within our budget. I would recommend Colonial Ford and I especially recommend John Collas. The car buying experience really was a pleasure.
ellen ahrenholz
Nov 30, 2014
Came back and one year bought another explorer from John Collas[ 350 miles to see him]. It is worth the trip!!!!! Great customer service and follow up. You can get him on his cell if he is not selling another happy customer.
ReelTee
Nov 30, 2014
I arrived at Colonial Ford in a pretty bad mood, I turned that along with Art Guertin into a fun , memorable experience, They were all just great, I left with owning the car I wanted , I left with Shane's pink pen, ( I hear he don't give that up to no one), :-) Of course Dwight kept watching to make sure everything was going ok, he had emailed me several times, Art was just Awesome, Love him, he is my new car salesman, I told him NO STRESS , buying a car is a fun experience or I am out of here, Art made sure it was fun buying this car with no stress, its a Ford Escape, I LOVE IT, filled up the gas for $30.00, beautiful ride, Art, Shane, Dwight, thanks so much and I will see you soon for my sticker.
WendyLB
Nov 29, 2014
I have been shopping for a FORD F150 for a few weeks comparing pricing a customer service at several South Shore Ford Dealers. It was a pleasure to work with Dell from Colonial FORD and I was not disappointed. He delivered and went above and beyond to get me the perfect truck and package I requested. Shane ensured my sales transaction was completed smoothly and Jake walked me thru the trucks appointments like a pro. As a single mom I appreciate the respect and professionalism I received from Dell, Shane, and Jake throughout this process. I look forward to working with every time I need a vehicle. Thanks guys.
Happy Mom Wendy
Nov 29, 2014
have been shopping for a FORD F150 for a few weeks comparing pricing a customer service at several South Shore Ford Dealers. It was a pleasure to work with Dell from Colonial FORD and I was not disappointed. He delivered and went above and beyond to get me the perfect truck and package I requested. Shane ensured my sales transaction was completed smoothly and Jake walked me thru the trucks appointments like a pro. As a single mom I appreciate the respect and professionalism I received from Dell, Shane, and Jake throughout this process. I look forward to working with every time I need a vehicle. Thanks guys.
John Brown Jr.
Nov 29, 2014
I have bought a lot of cars here and I have always received great customer service and Bob has always treated us with respect and honesty and Bob and Shane are the only ones I trust. thank you
aflitzy
Nov 29, 2014
John Collas went above and beyond to answer all questions.. He really listened to what we wanted. He explained details of various options for each car in a clear, concise and easy to uderstand manner.We were not pressured, which was very refreshing. Everything was very professional.Shane Conroy, finance manager, did an excellent job reviewing the numbers and our options. Again everything was clearly explained and no pressure.Bottom line we purchased a Fusion Hybred within our budget. I would recommend Colonial Ford and I especially recommend John Collas. The car buying experience really was a pleasure.
CSRTKG/Rogers
Nov 28, 2014
Our experience at Colonial Ford was a positive one all around. The first was our Sales man John (Collas). John was explained all the features and options available & quickly had our car appraised. My husband & John went over all the figures without the typical back & forth to the Mgr. The 2nd was when we said we wanted to go home & talk about it over night, there was no aggressive pushiness to close a deal right away. The 3rd was my husband's experience with Dell, the Sales Mgr about our trade. They quickly agreed on the numbers. 4th, the Finance Mgr Shane had the paperwork ready & closing deal was not a long drawn out process. 5th, we thought we'd have to come back to exchange our trade, but John had the new car detailed, plates switched & all set to go. This was the easiest car/truck purchase we've ever made. My husband has wanted me to get a new car for a while, but I kept dragging my feet. Now I'm wondering why we didn't go to Colonial Ford sooner! I'd send anyone to John. First impressions count.
CSRTKG
Nov 28, 2014
Our experience at Colonial Ford was a positive one all around. The first was our Sales man John (Collas). John was explained all the features and options available & quickly had our car appraised. My husband & John went over all the figures without the typical back & forth to the Mgr. The 2nd was when we said we wanted to go home & talk about it over night, there was no aggressive pushiness to close a deal right away. The 3rd was my husband's experience with Dell, the Sales Mgr about our trade. They quickly agreed on the numbers. 4th, the Finance Mgr Shane had the paperwork ready & closing deal was not a long drawn out process. 5th, we thought we'd have to come back to exchange our trade, but John had the new car detailed, plates switched & all set to go. This was the easiest car/truck purchase we've ever made. My husband has wanted me to get a new car for a while, but I kept dragging my feet. Now I'm wondering why we didn't go to Colonial Ford sooner! I'd send anyone to John. First impressions count.
adams8944
Nov 20, 2014
i have deal with art Guertin since 1994 . he has sold me my last 6 trucks . he made my truck buying much easier. as he done in the pass. thank you
Virginia ODay
Nov 20, 2014
Art, Dell, Frank, and Shane made our car buying experience so much easier by being straight forward, open, and informative, with each step of the process. Thank you!
patmechlin1
Nov 18, 2014
I wanted to trade in my car, receive the best price and find the best vehicle to replace my current one, Well.... I find it all at Colonial Ford, great service, John Collas took the opportunity to deliver the best deal, the managers were also very easy to work with and made the purchase of my car an easy and enjoyable experience. I will not hesitate to go back there again even thought it takes me over an hour from Bolton Mass.Frank Feeney, it was a pleasure to work with, no rush just one contract/document at the time so I could read what I was signing! Thank you.
Ann Gavoni
Nov 17, 2014
Went in thinking get a price[new escape] and go to three more dealers for quotes. I was wrong, met Mr. Collas and his product knowledge was unbelievable . I got a price, with my trade, so low, I purchased the new escape on the spot. Go see john for your all your auto buying needs.
buffdog09
Nov 16, 2014
We just bought our third car from John Collas at Colonial Ford. We will definitely use him in the future. John is very knowledgeable and friendly. He will work to get the best price for his customers and will make sure you are familiar with all your vehicles features before you leave the lot. Sales Manager Dell Roderick and Finance Manager Shane Conroy make the whole check out process quick and easy. We highly recommend Colonial Ford. Just love my new 2013 Ford Escape!
deb.gillis1
Nov 16, 2014
Today, I bought my first vehicle purchase from Colonial Ford, and I can't say I wasn't leery before entering, being a woman, and having never done business with them before. However, I know I will be a returning customer in the future. This is the "go to" dealership if you are looking for reliable, courteous, honest, friendly, certified salesmen, as well as a great buy. An informative and extremely helpful John Collas was there for me today. He listened to my description of the preferred vehicle I was looking for and all the extras I wanted included. John took me for a test drive in a new Ford Escape, reviewing all the many loaded and computerized features of the car, before I got behind the wheel. I found this very important and informative, as complicated as the new vehicles seem. (my trade in was a 2003!) A lot has changed since then, but I was ready to go after he put me to ease about everything. I am very thankful for all the staff who helped me today, and for all their time and commitment. John Collas, Sales Mgr., was the best, getting me the car and the price I wanted, (I had done my homework beforehand), as well as Shawn McCarthy, Gen Mgr., and Frank Feeney, Fin Mgr. What a great bunch of guys to work with. You would be smart to consider Colonial Ford of Plymouth, MA when making your next purchase. They want to make the buyer happy, and I truly am. I cannot wait to pick up my new loaded 2014 Ford Escape!
billmac222
Nov 12, 2014
I have had nothing but 1st class service from the service team at Colonial Ford. I purchased a new Crown Vic 10 years ago and they have kept it running like a top since then. I have had particularly great customer service from Anthony Cristiani on the service desk. I don't buy new cars often but because of great customer service experiences there, my next one will be purchased from Colonial Ford.Bill MacDonald
Mike_H
Nov 11, 2014
I started out on the Ford.com site, "building" the vehicle that I wanted to buy. When I searched for matching vehicles, Colonial had an exact match. I submitted a request over the internet, and after a few emails back and forth with Winston, I decided to visit the dealership. Art arranged for a test drive and made sure that all my questions were answered. He's very knowledgable about the options and accessories, and knows the "MySync" system well. After some negotiating with the sales manager, Dell, we arrived at a fair price. I came back a few hours later to take delivery, and found the vehicle very nicely detailed and ready for me to drive home. I sat with Shane to finalize the paperwork and settle up. All went very smoothly, and made for a pleasant transaction overall. I would definitely consider buying another vehicle from Colonial!
Nikcary
Nov 11, 2014
Service was extremely friendly and courteous, fair, respectful of my time constraints. Also appreciate offer to return immediately for any concerns. All around excellent experience
tommie544
Nov 11, 2014
I first got on line and sent a message, then Dwight sent a message back we got on the phone and I told him the cars I was interested in, and he said he would have them ready for me to look at when I got there. I told him I would be there in a few hours .Well I got there as soon as I could. I parked my car in front of the dealership, And my wife Judie went to the door .As soon as I walked in wright on the left there was a desk and a gentleman asked if he could help me .I said I was looking for Dwight ,so he went to him and then came back and told us he would help us and please be seated. Well it was John Collas, we all hit it off very well, he was so knowledgeable and sincere that it went very well from there. At that point I knew that I was not leaving with out a new car and he made sure of that . I could go on and on but it was meant to be and the other gentleman ,Dell Roderick and Shane Conroy where also great service they do it all. Please if you are interested in buying a car used or new you must go there before you buy anywhere else because you owe it to yourself to get the wright help and a great experience and price its a must. thank you sincerely Tom Galante John Collas your the best......thanks...
mitchellfamily
Nov 4, 2014
We were so happy with our salesperson Jake Eldredge and the service we got while buying our new 2015 Explorer. It was great to make such a major purchase with a quality dealership so close to home.
Olyvia
Nov 3, 2014
I had a wonderful experience buying my new ford focus from Art! Art worked very hard to find the car I wanted and I love my new car!
anthony.allen.5437
Oct 29, 2014
I came in expecting not to be able to buy a truck but with not good credit and limited down payment bob Herbert and the money man (I don't know his name) made it happen. They new what to do and got it done I was in and out in no time and never felt pushed or rushed I thank them again.
Dmenton721
Oct 29, 2014
This was my second time (and only two times) I have ever purchased a car. This experience was excellent and I am so so beyond happy with my 2015 fusion! The color is stunning and the car is just perfect. Rick was a wonderful salesman, especially dealing with my mom and myself (it can be a lot)! He went above and beyond to get me what I wanted for a great deal. I would definitely recommend this dealership to anyone looking to find what they want. Thanks so much!!!
William Gregoire
Oct 27, 2014
Mike Fitzmaurice, excellent sales rep. Just bought used Fusion. No nonsense, up front and able to work with. Will send friends, relatives etc. to him in a heartbeat.
JAA1023
Oct 25, 2014
I have been walking into dealerships for a couple of years wanting to buy a new car. I've always ended up leaving annoyed -- before I came to Colonial Ford of Plymouth and met John Collas and his team!!! John took the time to show me all the different options on the vehicles, and had time to answer every question I had. The team at Colonial really feels like a family, and purchasing a car there made me feel as though I was a family member. Dwight was super, helping me setup my initial visit to the dealership we had a lot of emails back and forth around my busy schedule, but he never lost touch and we ended up finding the perfect time for me to come in. Shane was also very friendly and straight forward answering my question on financing options. John took time after my vehicle delivery to introduce me to the service team, and set up my first scheduled maintenance, for me that was huge, meeting the service department and learning how to get in touch with them. A few days after buying the car I had realized I left a pair of sneakers behind in the old vehicle, and left John a voicemail asking if they turned up. He returned my call letting me know the sneakers had not turned up but he would look for them, I let him know it was no problem and he didn't have to go searching as it had been a couple days. John took it upon himself to exhaustively search for them and he was able to find them for me!Through the entire experience John returned all my calls and answered all my text messages super quickly and in the friendliest way possible. John did a lot of things as far as setting up the vehicle synch for me, and going over options for roof-racks, to explaining the AWD system to me (someone coming from 4x4). John made my car buying experience awesome and I would highly recommend John and his team at Colonial to my friends and family.
Fred.Martine
Oct 21, 2014
I found a couple of vehicle's for sale online at different dealerships that sounded attractive, not my 1st go around buying a car so know that most times you can feel the stress and sometimes the pressure from a car salesperson that come's with buying and trading a car. made colonial ford my 1st stop seeing I bought my last two (fords) car's from them, but this time I stopped first at the service dept and spoke to service manger Joe Murphy who me and my wife have dealt with many of times over the years and he's one of the reasons we keep going back to colonial ford, so i told him what I was up to and he went out his way and brought me over to sales and introduced me to Jake Eldredge who made this buying and trading a car a very pleasant, stress free experience, found Jake friendly and very helpful and easy to work with and look forward to working with him again when my wife will be looking for another FORD.
Sharon Lee Dubois
Oct 21, 2014
I am very happy with the way Colonial Ford does business and Bob Herbert was very easy to deal with and the professionalism displayed thank you Sharon Lee
Fred.Martine
Oct 21, 2014
I found a couple of vehicle's for sale online at different dealerships that sounded attractive, not my 1st go around buying a car so know that most times you can feel the stress and sometimes the pressure from a car salesperson that come's with buying and trading a car. made colonial ford my 1st stop seeing I bought my last two (fords) car's from them, but this time I stopped first at the service dept and spoke to service manger Joe Murphy who me and my wife have dealt with many of times over the years and he's one of the reasons we keep going back to colonial ford, so i told him what I was up to and he went out his way and brought me over to sales and introduced me to Jake Eldredge who made this buying and trading a car a very pleasant, stress free experience, found Jake friendly and very helpful and easy to work with and look forward to working with him again when my wife will be looking for another FORD.
Fred.Martine
Oct 20, 2014
As Always Nothing but good things to say about colonial ford, the service and treatment I received from Joe Murphy Service Manger, out shopping on sat 10/11 mid-day when low tire pressure warning light came on, had just purchased ford edge the day before and thought tire was going flat, called Joe Murphy up and told him what was going on and on a busy Saturday squeezed me in and got me out fast , Also gave me lunch.....from years of experience with colonial ford this is the norm with the service department
Fred.Martine
Oct 20, 2014
As Always Nothing but good things to say about colonial ford, the service and treatment I received from Joe Murphy Service Manger, out shopping on sat 10/11 mid-day when low tire pressure warning light came on, had just purchased ford edge the day before and thought tire was going flat, called Joe Murphy up and told him what was going on and on a busy Saturday squeezed me in and got me out fast ,.....from years of experience with colonial ford this is the norm with the service department.
Deansjostedt
Oct 19, 2014
Helpful, professional, knowledgable. I visited Colonial Ford in desperate need of a vehicle. Jake Eldredge worked with me and I left the dealership with a great deal on a brand new Ford the very next day. I was left satisfied with my purchase and my experience with Jake. He really helped me out in a pinch and couldn't have gotten me a better deal.
cheryl dineen
Oct 18, 2014
above and beyond the call of duty, would recommend anybody to dealership. great pricing, good deal
theodore lovett
Oct 18, 2014
pleasurable experience, quick buying time, went over all features of my new pre-owned escape, would refer everybody to john collas, at colonial ford.
tomsom767
Oct 16, 2014
Our salesman, John Collas, was with us from beginning to end. He worked very hard to get us the best price he could. After the sale he spent time with us to explain everything about the car and process. We would work with him again and give him our highest recommendation.
rolson4
Oct 15, 2014
Bob Hebert made purchasing my first new car incredibly easy and exciting. He had answers to all of my questions and was able to explain all of my options clearly. I was also able to cancel my old plates and start a new insurance plan right there. I can't imagine a friendlier salesman or an easier process. Thanks, Bob!
R.Olson
Oct 15, 2014
Bob Hebert made purchasing my first new car incredibly easy and exciting. He had answers to all of my questions and was able to explain all of my options clearly. I was also able to cancel my old plates and start a new insurance plan right there. I can't imagine a friendlier salesman or an easier process. Thanks, Bob!
pjc
Oct 14, 2014
Art Guertin is a great salesperson. Knowledgeable, thorough and low key. Our Ford Explorer Sport came in ahead of schedule. Art made sure to walk my wife through the various systems and made sure she was comfortable operating everything. After the purchase, he followed up to see if we had any further questions. We have a lot of confidence in our purchase and know Art stands behind his sales. I would recommend Colonial to anyone considering a Ford!
paulajmeyer
Oct 14, 2014
Art Guertin is a great salesperson. Knowledgeable, thorough and low key. Our Ford Explorer Sport came in ahead of schedule. Art made sure to walk my wife through the various systems and made sure she was comfortable operating everything. After the purchase, he followed up to see if we had any further questions. We have a lot of confidence in our purchase and know Art stands behind his sales. I would recommend Colonial to anyone considering a Ford!
jmanderson205
Oct 13, 2014
Buying the car was a very pleasant, stress free experience. Art G. was very easy to work with. Everyone at Colonial Ford was friendly and helpful.
DGauvin
Oct 7, 2014
My husband and I are both Ford owners, as our parents before us. We have a Ford dealer in our hometown, yet we drive the extra half hour out of our way to come to Colonial Ford. We have bought multiple vehicles here starting in 2002, and we bring them here for service as well. ALL of the staff go out of their way to make sure you have a great experience here. Domenic in Sales and Shane in the Finance office work well together to close the deal. Rick, Joe, and now Anthony in the Service Dept. never laugh when I describe what's wrong with my vehicle. Regular maintenance is a breeze, any other issues are always taken care of, and the pricing is reasonable. When I did get into an accident, Mark (and crew) in the body shop worked magic on my truck, and worked with the insurance co. to make it as easy as possible. The staff in the office always answer the phone with a smile, and provide the backup to make this a great place to come. We HIGHLY recommend you visit Colonial Ford in Plymouth!!
dmsgauvin
Oct 7, 2014
My husband and I are both Ford owners, as our parents before us. We have a Ford dealer in our hometown, yet we drive the extra half hour out of our way to come to Colonial Ford. We have bought multiple vehicles here starting in 2002, and we bring them here for service as well. ALL of the staff go out of their way to make sure you have a great experience here. Domenic in Sales and Shane in the Finance office work well together to close the deal. Rick, Joe, and now Anthony in the Service Dept. never laugh when I describe what's wrong with my vehicle. Regular maintenance is a breeze, any other issues are always taken care of, and the pricing is reasonable. When I did get into an accident, Mark (and crew) in the body shop worked magic on my truck, and worked with the insurance co. to make it as easy as possible. The staff in the office always answer the phone with a smile, and provide the backup to make this a great place to come. If you ever have an issue, please speak up, as I have found that they are always willing to listen and work with you to make it right. We HIGHLY recommend you visit Colonial Ford in Plymouth!!
sanantha1
Oct 7, 2014
this is the second vehicle I've bought from Colonial Bob Herbert is a first class salesman no games and honest answers.I look forward to buying another car in a few years.
wkevin2
Oct 3, 2014
I JUST HAD THE BEST CAR BUYING EXPERIENCE EVER AT COLONIAL FORD. THEY TRULY OPERATE LIKE A TEAM,EVERYONE HAS ONE GOAL, TO SATISFY THE CUSTOMER. BOB HEBERT WAS MY SALESMAN AND HE TREATED ME LIKE A GOOD NEIGHBOR. I JUST MET HIM AND I FELT LIKE I'VE KNOWN HIM FOREVER. BY THE WAY, DID I MENTION, I GOT A GREAT DEAL.
SteveGill
Oct 2, 2014
John Collas' diligence and attention to detail was exemplary. He worked hard with Sales MangerDell Roderick to maximize my return on my trade-in vehicle.. Frank Feeney, the Finance Manager was very pleasant, efficient and informative. I highly recommend this dealership.
jane.coit
Sep 30, 2014
This is the third vehicle we purchased from Colonial Ford and they were great to us each time. Bob Hebert went above and beyond to make sure we were happy and stayed in our budget. There was a feeling of team work there and didn't feel like they were trying over negotiate unlike most dealerships. They honestly wanted to earn our business and we will continue to purchase our vehicles from this dealership. The Management should be applauded for creating an honest and comfortable place to buy a vehicle......
blue60
Sep 29, 2014
I made a review before. but there was misunderstanding between myself John and Dell I thought they were not calling me back on purpose and things were not unerstood on everyones side I have since talk with them they now have my correct cell Number. we have all agreed on a great deal that works for all of us on tuesday 9/30/14 I will pick up my new truck and it has all the options I wanted John and Dell worked hard to make this happen so that both parties are satisfied and I am. So my advice to anyone buying new or used talk with sales so eveyone understands what is going on and yes I would buy another vehicle from these guys
jhergenhan
Sep 27, 2014
This DEALERSHIP was great, made the process quick and painless. Art was a great sales rep, found me a car that fit my work and family needs well. Dell was a very easy manager to deal with, no messing around, got me in a great car for a price that worked financially with a tight budget. Went to many other dealers and they got me into the best car at a better price than everyone else. Will be recommending this DEALERSHIP to friends and co-workers
grancy
Sep 25, 2014
I discovered a vehicle for sale online that sounded attractive but wanted a salesman that was recommended by recent customers. So I searched this very website and honed in on John Collas, based on positive feedback. And what a gem he is! Even my husband has been complimenting him after 2 visits to seal the deal. John is efficient, resourceful, so friendly and is a wonderful teacher as he explains and demonstrates many functions of the car. He is a genuine very nice guy with practical experience too. The sales manager, Dell Roderick, made a point of taking the time to introduce himself and welcome us to the dealership. Shane, the finance manager was also a pleasure to work with-and I loved his sense of humor, expertise and calm demeanor. I can recommend, without hesitation the Colonial Ford dealer in Plymouth!
skilmer888
Sep 25, 2014
I had a recall on my 2010 Mercury Milan that I brought to a local Ford dealership to have fixed. A few weeks later, my car was having the same issues. I tried to get a second appointment with them, but, they didn't have any available for at least two weeks (even after I explained that my car lost acceleration and stopped running two times on the way home from work that day). I called Colonial Ford and explained the situation to the Service Advisor, Anthony Cristiani. He was genuinely concerned for my well-being as the car was not safe to drive, and told me he would make sure it was serviced the next morning. The car was completely repaired and ready to go in less than 24 hours. I have had no issues since. Anthony was very professional and understanding of the situation. I would highly recommend Colonial Ford for any repairs.
hollie.handrahan
Sep 24, 2014
I just had my first experience at Colonial Ford, when I purchased my new Escape.Hands down the best experience I have ever had buying a car!!! Art is the friendliest most knowledgeable salesman I have encountered.From the moment I walked in...these guys were great!!! I will never go anywhere else!! The 40min drive was worth it!There was no pressure and they really make you feel like you are the most important customer to them!I cant wait until its time to take my daughter for her first car....this will be my first and only stop!!!Thanks Art, Dell, Frank, and Winston!!!You are all true gentlemen!!!!Hollie HandrahanCape Cod
reginahapgood
Sep 23, 2014
Colonial Ford is a great dealership. With in 30 minuts upon my arrival. John got me a vechicle that fit my family needs. Financing was quick and easy.
SD210
Sep 22, 2014
I purchased a new Ford Edge last weekend from Colonial Ford. The sales team beat the price of 4 other dealerships. But more importantly, Colonial took the time to really show us the features of our new car. Salesman John Collas helped us set up the Ford Synch system to recognize our phones and showed us how to use all of the navigation features on the car. The finance person (Shane Conroy) got us a great deal on a loan and answered all of our questions. They made it easy and it was a low pressure situation. Overall, I would highly recommend this dealership.
Chris in Plymouth
Sep 20, 2014
My wife and I just purchased our 3rd and 4th vehicles from Colonial Ford in Plymouth. We bought (2) 2015 Ford Explorers and couldn't be happier with the whole experience. I've been a customer of Colonial since 2008 when I moved to Plymouth, and I keep going back because I know I will always get the best deal there. I know we got the best value for both of our trades because we checked with 2 other dealers before we ultimately went back to Colonial to finalize the purchases. The entire experience from start to finish was great- There's no pressure, The sales team is knowledgable in the Ford Line up, and knows how to get it done. We went in and outlined what we needed for our trades, and what we hoped to arrive at for a payment. Shane was able to get us a better interest rate than I expected by shopping hard with various lenders. Art G was all class from start to finish, and when the Chips were down Dell made sure that we were happy. Looking forward to continuing a great relationship with Colonial Ford's Sales and Service staff for years to come- Thank's Guys. Chris in Plymouth.
Explorerx2
Sep 20, 2014
My wife and I just purchased our 3rd and 4th vehicles from Colonial Ford in Plymouth. We bought (2) 2015 Ford Explorers and couldn't be happier with the whole experience. I've been a customer of Colonial since 2008 when I moved to Plymouth, and I keep going back because I know I will always get the best deal there. I know we got the best value for both of our trades because we checked with 2 other dealers before we ultimately went back to Colonial to finalize the purchases. The entire experience from start to finish was great- There's no pressure, The sales team is knowledgable in the Ford Line up, and knows how to get it done. We went in and outlined what we needed for our trades, and what we hoped to arrive at for a payment. Shane was able to get us a better interest rate than I expected by shopping hard with various lenders. Art G was all class from start to finish, and when the Chips were down Dell made sure that we were happy.Looking forward to continuing a great relationship with Colonial Ford's Sales and Service staff for years to come- Thank's Guys. Chris in Plymouth.
swss
Sep 18, 2014
Unless you finance thru Colonial Ford, do not plan on getting the car you want. I called on Monday on the car, asking price dropped 2,000 dolars over night. I put a deposit on a car. Frank the salesman called back and we discussed when I would come look at the car - 9/20 830am was my appt. Thursday I got a call from the Business Manager asking about my financing, I told them I got my own financing, miraculiouslly the car had a customer on a deal 10 minutes before I put my deposit on the car. they sold it. deceiving dealership I would not recommend dealing with them.
Steve G.
Sep 17, 2014
John Collas' diligence and attention to detail was exemplary. He worked hard with Sales Manger Dell Roderick to maximize my return on my trade-in vehicle.. Frank Feeney, the Finance Manager was very pleasant, efficient and informative. I highly recommend this dealership.
skavmer
Sep 16, 2014
I went in to trade in my ford edge for a new edge.John was very friendly and helpful. Didn't feel pressured in any way ans walked out feeling great and happy with my new purchase
Wickedathletes
Sep 16, 2014
Jake was a pleasure to work with from the beginning to the end. He was very knowledgable about the cars and kept our thoughts about a purchase in mind. Never were we up sold or given a run around
evb427
Sep 10, 2014
I have to say this was the easiest and the most stress free purchase my husband and I ever experienced. We have bought many vehicles over the years but have never purchased one from Colonial Ford. We went looking for our Son to get him into his first car purchase to establish credit and get a safer and better vehicle for him. John Collas immediately knew what truck to bring out and show my son after speaking with him about his needs. It was a newer and a better price than we had expected him to be able to purchase. Needless to say we were elated as my son was in the car within 24 hrs. John came in on his day off to see my son drive away in his pre owned but brand new looking truck. It was spotless and detailed to perfection. Shane Conroy oversaw the financing end with my son and was nothing but professional. We have lived in the area for over 14 years and have always gone to another dealership that we always felt pressured and drove away with a feeling of "did we do the right thing"? That puts a damper on the purchase and now we know that all of our car needs for our family will be through John Collas and Colonial! Thank you John, Shane & Colonial Ford!
phil.vitali
Sep 9, 2014
John Colas broke every stereotype of a car salesman that I have ever experienced...he absolutely bent over backwards to make sure that I made a good purchase and was satisfied.The services that had to be performed on the car were done as promised,and were in fact,exceeded...he was helpful and friendly throughout,and he came in to spend time with me ON HIS DAY OFF ......this is a new experience for me.I highly recommend the dealership and can't say enough about John....on a scale of 5 stars..I give him 10 and will seek him out the next time I go shopping for a car....
richgemma74
Sep 8, 2014
I drove up from RI to look at a vehicle , my ONLY intensions were to look at it. I was greated by sales professional John Collas . John was very helpful through the entire process from the moment i was greated to the time i was purchasing my new truck and with a follow up call. I told John exactly what i wanted to pay and what it would take to make the deal happen and to my suprise they came back with a haggle free approval. It was a great experience and ill definatly recommend John and Colonial to friends and family.
thomsgirl
Sep 8, 2014
I wanted a used Ford Flex w/ very specific details- I work about 12 hours a day and my time is very valuable to me. Art Guertin found me exactly what I wanted- down to the last detail- and within my price range. We did it all via text and email. He sent me photos and details- it took me about 10 minutes to sign all the paperwork. Everyone I spoke w/ was so helpful and courteous! They added new tires and brakes, oil change, buffed it out to a new sparkling blue-then they delivered it right to my door when it was done. Easy. Painless. Now that is SERVICE. I am so happy w/ my new car! Very grateful to all who made this happen for me.
thomsgirl
Sep 8, 2014
I wanted a used Ford Flex w/ very specific details- I work about 12 hours a day and my time is very valuable to me. Art Guertin found me exactly what I wanted- down to the last detail- and within my price range. We did it all via text and email. He sent me photos and details- it took me about 10 minutes to sign all the paperwork. Everyone I spoke w/ was so helpful and courteous! They added new tires and brakes, oil change, buffed it out to a new sparkling blue-then they delivered it right to my door when it was done. Easy. Painless. Now that is SERVICE. I am so happy w/ my new car! Very grateful to all who made this happen for me.
Ec41
Sep 3, 2014
I recently traded in my escape for a new ford escape with Art Guertin. He was excellent and answered all of my questions and was easy to contact for any questions. Art went above and beyond at Colonial Ford and I love my new ford escape!
brittlandry
Sep 1, 2014
I highly recommend John! He has so much knowledge about cars and he is willing to give you a great deal! I was in and out within a day with a new ford focus!
cofeeney10
Sep 1, 2014
Was a great experience. Salesman was extremely knowledgeable of the in's and out's of the vehicle! Everyone was very friendly and made sure my needs were met. Good warranty package for a used vehicle. I got in an out in the same day and left with a great new car! I would recommend John to anyone; his follow up after the purchase was great, as well!
helle68
Aug 31, 2014
Mike was very professional. friendly. honest. a pleasure to do business with. I would consider coming back to Colonial Ford to do business with Mike
ASCW20
Aug 29, 2014
They really worked hard to ensure that I got the best deal and a car that I loved. There was no messing around no hassle. I am very happy with my new car!
Harry Cornell
Aug 26, 2014
My father and I recently had the best experience we have ever had while purchasing a car. This experience was at Colonial Ford in Plymouth. Neither of us have ever seen such a friendly group of salesmen before. We spent most of our time working with Jake Eldridge (who was very professional), which was a great help. Jake was very patient with my father and I (which is tough to do considering we are both very needy people). We finalized the purchase of my 2014 ford focus with Dell, Frank, and Shayne. They were also very helpful. Unfortunately, a week after purchasing my car, I got into a car accident which resulted in a total loss. Nevertheless, my father and I went back to Colonial Ford and just like our first experience, Jake helped us again. He ended up finding me an identical twin to my first car and helped us finalize our deal for the second time. Overall, my father an I were more than pleased with our first encounter at Colonial Ford in Plymouth. The customer service was fantastic and Jake was a major help in getting me into the right car. I would highly recommend purchasing your next vehicle with Colonial Ford in Plymouth. Trust me, you won't regret it!
Raptor Guy
Aug 26, 2014
This the second truck I have purchased at Colonial Ford in Plymouth - both purchases done with Bob Hebert. Bob is the best person I have worked with in purchasing a vehicle - knowledgable, patient, and works to put you in the appropriate vehicle and stays on point with your price range and comfort zone. Dell is great too and helped with the trade in. Shane makes the financing painless. I will continue to recommend Bob and Colonial. They have a great formula for customer service.
AaronChandler
Aug 26, 2014
This the second truck I have purchased at Colonial Ford in Plymouth - both purchases done with Bob Hebert. Bob is the best person I have worked with in purchasing a vehicle - knowledgable, patient, and works to put you in the appropriate vehicle and stays on point with your price range and comfort zone. Dell is great too and helped with the trade in. Shane makes the financing painless. I will continue to recommend Bob and Colonial. They have a great formula for customer service.
Harry5115
Aug 26, 2014
My father and I recently had the best experience we have ever had while purchasing a car. This experience was at Colonial Ford in Plymouth. Neither of us have ever seen such a friendly group of salesmen before. We spent most of our time working with Jake Eldridge (who was very professional), which was a great help. Jake was very patient with my father and I (which is tough to do considering we are both very needy people). We finalized the purchase of my 2014 ford focus with Dell, Frank, and Shayne. They were also very helpful. Unfortunately, a week after purchasing my car, I got into a car accident which resulted in a total loss. Nevertheless, my father and I went back to Colonial Ford and just like our first experience, Jake helped us again. He ended up finding me an identical twin to my first car and helped us finalize our deal for the second time. Overall, my father an I were more than pleased with our first encounter at Colonial Ford in Plymouth. The customer service was fantastic and Jake was a major help in getting me into the right car. I would highly recommend purchasing your next vehicle with Colonial Ford in Plymouth. Trust me, you won't regret it!
Scott-krug
Aug 26, 2014
I felt no pressure and was able to make a quick purchase. We were able to do most of the work over the phone. I would go back to this dealership.
Dbancroft
Aug 25, 2014
Art was great to work with - fair- low pressure and easy going- good customer service. He went out of his way to find the exact car specified.
chanam
Aug 24, 2014
Jake was a pleasure to work with. We were in a rush and he did everything possible to get us out the door and into our new car fast! Small glitches came up but they were taken care of immediately and professionally. Thanks!
jenniferconlon1
Aug 22, 2014
i am very pleased with my purchase of a 2012 ford escape. john collas, dell roderick and shane conroy were all very helpful to get my new car i will recommend to family or friends that are looking gor a new or used car
Judy
Aug 19, 2014
I have nothing but good things to say about the service and treatment I received recently from Joe Murphy, Service Manager at Colonial Ford, Inc., 147 Samoset St., Plymouth, MA and his staff. I am a resident of Kennebunk, ME and felt in good hands when I had my Ford serviced and detailed at their facility. Thanks Joe for being such a kind, knowledgeable and professional individual. Wish I lived closer to Plymouth, MA - I would have all my vehicles serviced by you! Judy, Kennebunk, ME
JudySimpson
Aug 19, 2014
I have nothing but good things to say about the service and treatment I received recently from Joe Murphy, Service Manager at Colonial Ford, Inc., 147 Samoset St., Plymouth, MA and his staff. I am a resident of Kennebunk, ME and felt in good hands when I had my Ford serviced and detailed at their facility.Thanks Joe for being such a kind, knowledgeable and professional individual. Wish I lived closer to Plymouth, MA - I would have all my vehicles serviced by you! Judy Simpson, Kennebunk, ME
marine2465
Aug 19, 2014
My wife and I are very pleased with the purchase of our 2011 Ford Taurus. Throughout the whole process our salesperson Art Guerin went above and beyond along with Dell Roderick to make sure we were happy with our new car.
Pepa73
Aug 19, 2014
Art went above and beyond to make sure I was satisfied I will recommend my friends and coworker to buy cars from this dealership. I'm really happy with the price and purchase of the vehicle.
pisham
Aug 14, 2014
My wife and I found Bob Hebert and Dell Roderick to be very helpful when we were looking for a car. They were willing to work with us to find an Escape that we liked and were willing to negotiate with us around the price. Bob took over 30 minutes just showing my wife how blue tooth worked. That was patience I don't have!!! After visiting two other dealerships is was a blessing finding Colonial Ford.
Alan Wheelock
Aug 14, 2014
Art Guertin handled our recent purchase of a Fusion Hybrid at Colonial Ford. Art was knowledgable, helpful, and conducted himself in a highly professional manner. It was a pleasure to work with Art and with Colonial Ford in general.Alan Wheelock
Astott15
Aug 12, 2014
John went above and beyond for me throughout this who purchase. I am extremely pleased with my 2012 Honda Civic, and I will be passing on the word that if you are seeking a great car to see John at colonial ford.
tony2304
Aug 12, 2014
Everyone was very friendly and courteous. They could not do enough for you and they made sure you received the best price. Janice C. Medeiros
ToddMcF
Aug 11, 2014
I recommend Colonial Ford and John Collas without hesitation. Colonial has a knowedgable and professional staff but they are a relaxed bunch that make the whole process comfortable and fun. John knew what I was looking for and quickly crafted a great deal for the Mustang GT I was looking at. Great overall experience, highly recommended.
ToddMcF
Aug 11, 2014
I recommend Colonial Ford and John Collas without hesitation. Colonial has a knowedgable and professional staff but they are a relaxed bunch that make the whole process comfortable and fun. John knew what I was looking for and quickly crafted a great deal for the Mustang GT I was looking at. Great overall experience, highly recommended.
Long Leggs
Aug 7, 2014
George A. went the extra mile to get the car I wanted for the second time he didnt stop untill he got the the car to Colonial Ford. Shane helped get the add ons I wanted and coordinated so everything was done in a timly fashion. Mark n bodyshop did a wonderful job on the scoops and louvers and paint protectent. I always tell my friends go to Colonial for cars and trucks.
alandrosangela
Aug 6, 2014
I certainly intend on purchasing from Colonial in the future and will recommend them to my friends and family. The sales person was extremely patient, informative and courteous. I would recommend this team to anyone!
capecod1
Aug 5, 2014
Dropped off 2012 Ford Edge to have door lock and door ajar switch replaced at 7:30 AM ,job quoted for 3-31/2 hours .Dealer closed without call to explain why car not ready. Next day called dealer told car needed a part that tech either lost or broke . Service said would call when ready ,once again I called service at 11am and told car ready in 45 minutes.(13 hours for a 3 1/2 hour job) Took car home and noticed door panel was loose .Back to dealership told must order part.(that tech must have broken) The fact car was returned and I was not made aware of problem is what really bothers me. Returned to dealer to have door panel reinstalled (another 1 hour job) . A grand total of 14 hours for a 3 hour job. We have recently moved to Plymouth Ma. and searched a good dealership, after this experience wife want's to trade in ford for another brand of auto ,so we can get it serviced .Loyal ford owner for 40 years now looking for another make of auto. Sales at Colonial ford and also ownership should sit up and listen, I don't know where poor reviews go on this website . they cant\'t all be good can they?
Theresa
Jul 31, 2014
For the first time in my car buying experience, I finally found a dealership that is professional, courteous, and NOT high pressure sales. The complete truck buying experience from walk-in to financing was approximately 3 hours. I was impressed! We were treated like family and I certainly intend on purchasing from Colonial in the future and will recommend my friends and family to this top notch dealership. I unfortunately do not remember all of their names, however, we thank all of you:) George Andruk and Frank Feeney, thank you for your patience and making our purchase an enjoyable one!
Theresa1194
Jul 31, 2014
For the first time in my car buying experience, I finally found a dealership that is professional, courteous, and NOT high pressure sales. The complete truck buying experience from walk-in to financing was approximately 3 hours. I was impressed! We were treated like family and I certainly intend on purchasing from Colonial in the future and will recommend my friends and family to this top notch dealership. I unfortunately do not remember all of their names, however, we thank all of you:) George Andruk and Frank Feeney, thank you for your patience and making our purchase an enjoyable one!
snjk36
Jul 29, 2014
I went in looking for a used Taurus and ended up leaving in a Lincoln. Staff was excellent helping to work with in our budget.
Janice C. Medeiros
Jul 29, 2014
Everyone was friendly and courteous, and could not do enough for you. They also made sure that you received the riught price and were satisfied with everything.
Scott
Jul 29, 2014
I went in looking for a used Taurus and ended up leaving in a Lincoln. Staff was excellent helping to work with in our budget.
bgable
Jul 29, 2014
The team at Colonial Ford were wonderful with helping me find and purchase my first car. They all were extremely patient and informative! They went above and beyond to make our purchase as seamless as possible. I would recommend this team to anyone!
Tricia ann
Jul 28, 2014
Excellent service! Great purchase!! Everyone was fantastic!! John was very personable and on top of everything to make sure the sale was smooth! Would highly recommend colonial ford to everyone! We came all the way from syracuse:)
kellie.lydon.7
Jul 26, 2014
I just want to say thank you to everyone at this dealership for making my car buying experience stress free. I especially want to thank Jake, the salesman I worked with. He went above and beyond courteous and professional.
Fred Sweney
Jul 25, 2014
It was easy and simple. Salesman helped me with looking for xtras and rebates. Had truck ready next day. Signing was a breeze. No registry hassles. Everything done for me.
Thart1983
Jul 24, 2014
Great experience with friendly and knowledgeable staff. Bob Hebert was my salesman and he did everything possible to make sure my vehicle purchase went smoothly as possible. Shane Conroy was easy to work with and got me everything I was looking for and then some while financing.
jscoledge
Jul 20, 2014
John was able to work and secure the exact car I wanted and was very knowledgeable about the car and others. I would definitely recommend John and the dealership as a whole for anyone looking for a car.
Kathy Vilagie
Jul 18, 2014
We have needed to have our Lincoln's Sync system reconnected a few times. I cannot say enough about how accommodating our Service Advisor Joe Murphy has been every time! Joe has made sure that we have been happy each time we have come to Colonial. This past time we also need the service of Peter LaGruta in the Tech Department. Peter did not give up until our car was fixed and, if anyone has had a problem with their sync system you know it can be difficult.as well as frustrating. Peter was persistent and was sure that the system was fixed to our satisfaction. Both Joe and Peter were also pleasant and gentleman through the entire process.We will not hesitate to return too or recommend Colonial's Service Department.
RD Baker
Jul 15, 2014
Pleasantly Surprised Mike Fitzmaurice was a a fantastic salesperson to work with. Car buying can be stressful as it seems at times to be a game of chess. This was not the case with Mike who we felt very relaxed with. He seemed to take a genuine interest in us and most important he listened to us and what our main goals were. We went to test drive an Escape not with the intention of buying that day- but we bought one!!! We trusted Mike and look forward to dealing with Colonial Ford/Mike now and in the future. Bob & Sally Baker
rd1baker
Jul 15, 2014
Mike Fitzmaurice was a a fantastic salesperson to work with. Car buying can be stressful as it seems at times to be a game of chess. This was not the case with Mike who we felt very relaxed with. He seemed to take a genuine interest in us and most important he listened to us and what our main goals were. We went to test drive an Escape not with the intention of buying that day- but we bought one!!! We trusted Mike and look forward to dealing with Colonial Ford/Mike now and in the future.Bob & Sally Baker
tortoisfeline
Jul 15, 2014
From the moment we met Mike Fitzmaurice we felt comfortable with his approach,knowledge and professional mannner. We purchased a 2014 Ford Focus from Mike with all of the features we were looking for and we love it'. This is our second Focus and Asst. Service Mgr. Joe Murphy and the techs have been great in maintaining our Ford.
jrsull
Jul 14, 2014
The sales and service staff are highly recomended to anyone interested in sales or service. I would definitely do business with Colonial Ford in the future.
lynnv1
Jul 13, 2014
Have previously bought two new fords from here, as before the service and friendly helpful staff made this an easy sale. George, Mike and Shane could not have been more helpful!
Tsucnh01
Jul 12, 2014
From my initial inquiry to my greeting to the concise sales and short paperwork processing this is the best dealership I've worked with in my last 29 purchases! Great group! Delivered my truck on time, as promised, out of state. Thank you
rlgjhh
Jul 10, 2014
Every member of the staff with whom I dealt was helpful and interested in taking care of the customer. Art Guertin, the salesman, possessed considerable knowledge and worked to make the purchasing process an easy one. Scott McIver in Parts assisted in ensuring that all extra equipment was available and in place as requested. My experience at Colonial Ford was the best, and I would recommend them without hesitation.
bronco2explorer
Jul 4, 2014
If you're looking for a friendly, knowledgeable sales person who can get you the vehicle you're looking for, go to Colonial Ford in Plymouth and ask for Jake. He'll get you what you need at a reasonable price!
Miriam
Jul 3, 2014
The service I received at this dealership went above and beyond my expectations. Friendly, knowledgeable, and honest employees. I would highly recommend this dealership to anyone. I appreciate the wonderful customer experience provided by Jake Eldredge, Dwight Coblazo, and Shane Conroy.
meble426
Jul 2, 2014
The service I received at this dealership went above and beyond my expectations. Friendly, knowledgeable, and honest employees. Would highly recommend this dealership to anyone.
phyllis01
Jun 30, 2014
Friendly staff. Made car buying an easy and pleasant experience. Salesperson and finance office were pleasant and easy to do business with and made an effort to make the experience as easy as possible.
phyllis01
Jun 30, 2014
Found the car I wanted at the price I could afford. Friendly staff. Made car buying an easy and pleasant experience. Salesperson and finance office were pleasant and easy to do business with and made an effort to make the experience as easy as possible.
Mike
Jun 28, 2014
Great experience - very professional and smooth transaction. Well worth the 40 minute ride. Would do business with this dealership in the future.
mtafe
Jun 28, 2014
I recently purchased a Ford 150 truck from this dealership and I can honestly say that it was one of the smoothest car purchases I've ever made. The people were pleasant and helpful without being overbearing. Questions were answered immediately and phone calls were returned in a timely manner. It took about 40 minutes to get there, and there are much closer dealerships to my home, but it was well worth the trip. I would do business with this dealership in the future.
KarenMcGuire
Jun 26, 2014
I just purchased a Ford Edge from Colonial Ford. They are the absolute best to deal with. Customer service is beyond excellent! I wish there was a rating higher than a five star!!! The Colonial Ford team made this purchase such a smooth transaction. I would highly recommend this dealership.
maureenryan16
Jun 24, 2014
I cannot express how easy and non stressful this experience was. From Dwight to Dell to Mike, as well as the finance and service crew, everything was SO easy. I am looking forward to establishing a long term relationship with this dealership. I have dealt with several other dealers, all on Cape Cod, and I will make the trip off cape to only deal with Colonial Ford. Thanks Dell, Mike, and the entire staff for your help!!!
skab
Jun 24, 2014
The crew at Colonial Ford worked hard to help reach a quality deal for us. John showed great knowledge of the vehicle. Dell crunched the numbers to help the deal along. And Shane located the proper financing to finish the deal. All in all it was a pretty painless experience.
Ally
Jun 23, 2014
I had a great experience. Very easy to work with and they were willing to work with me. They made me their best offer which was lower than other dealers and then. I asked for more off and they gave it to me. I instantly went with them. The whole process was made even easier with Jake who walked us through everything. Highly recommend.
Haydukblah
Jun 23, 2014
Car buying is not usually a good experience for most but I have to say buying with Colonial Ford has been a painless experience. They emailed me back right away with a price quote, I countered it and they accepted it. They were much lower in price than other dealers for the same car and I had two to choose from. I gave a deposit over the phone in a friday, viewed and test drove saturday and picked it up in tuesday. Everyone was easy to work with and not your usual salesman routine. I worked with Michelle over the email, Jake in person and Shane for financing. All wonderful.
Dissapointed
Jun 19, 2014
I was asked by a sales person to stop by. I was told they guaranteed financing. I have bad credit so I figured it will be a good idea to apply for financing. I drove 35 miles to get to this dealership. Only to find out I needed $ 3,000 to get a vehicle. The guaranteed financing comes with a $ 3,000 down payment. Not even close to the information given to me before. Never had to give a down payment larger than $1,000 on any if the 5 vehicles I've financed before.
artisteacher
Jun 17, 2014
JOHN WAS Great! He seem to know what I needed and got me what I wanted. I felt very welcomed and important in the buying process. I am very happy and plan to recommend John (Colonial Ford) to my family and friends.
peterscrenci
Jun 17, 2014
All of the above people were very helpfulJohn Collas was very thorough in presenting the car and answered all of my questions completely that made my decision easier to make
plymouthrock1620
Jun 13, 2014
Had a great experience. Happy to find the vehicle that was shown on web site . Art answered all my questions . Made a good deal in a short time . Would highly recommend
ryan235
Jun 13, 2014
Great buying experience The folks at Colonial Ford are great. John was very welcoming and took the edge off the car buying experience. He had extensive knowledge of the Ford Mustang and was able to answer all of my questions. John went to great lengths to locate the car that met all of the criteria I wanted, promptly delivered on the vehicle and stayed in constant contact throughout. Dell was very professional during our negotiating and did well to break down the payments on the car so I knew exactly who was getting what. What I liked most about dealing with Ford is that the price you agree on is the "out the door price", tax, registration, delivery everything! Very simple. They found me some great rebates and came down quite a bit on the asking price. I got a good deal.Shane took the appropriate time to explain all the paperwork as I signed for the car. There turned out to be a limit on how much I could put down but Shane and Dell established a viable solution and honored the price we had agreed on.
Kc
Jun 13, 2014
Very happy with my purchase and the service I recieved
kclark28
Jun 12, 2014
George was absolutely wonderful. He was pleasant, friendly, and helpful. Right from the start he asked what I wanted and said he would do what he could to find what I wanted and he went above and beyond to accomplish that. George was thorough, called me when he said he would and was on point. I appreciated his timeliness and patience as we had our one year old daughter with us who doesn't have much patience for staying in one spot. I called George several times and he was always available to help me, including my excessive questions. I couldn't have asked for more, had a great experience at Colonial Ford and specifically with George!
roypatchett
Jun 5, 2014
I would like to thank Art Guertin for his professional and friendly job in the purchase of my truck. He never pressured me and made sure the truck was in perfect condition . I will not hesitate to send friends and family his way. Thanks again Art .Sincerely Roy Patchett
wmmyates
Jun 4, 2014
Before going to Colonial Ford, I had searched the internet looking for all the options I wanted and trying to identify a truck that met all my requirements. On arrival, George introduced himself and then went to work trying to find just the right truck. On the first visit we struck out, but George continued the search and identified several trucks that were close to our needs. When we returned to look at the trucks George found, they either had something we did not want or was missing something critical on my list. George, guided us to throughout the selection process and we were finally able to find just the right truck. Shane helped complete all the paperwork and was extremely pleasant, especially given that it was past closing time. Within two days the truck was prepped, insurance, tag and inspection were all completed; so, when we arrived to pick up the truck all we had to do was get the key and thank George for the exceptional service.
maureenryan16
Jun 4, 2014
Great Dealership I cannot express how easy and non stressful this experience was. From Dwight to Dell to Mike, as well as the finance and service crew, everything was SO easy. I am looking forward to establishing a long term relationship with this dealership. I have dealt with several other dealers, all on Cape Cod, and I will make the trip off cape to only deal with Colonial Ford. Thanks Dell, Mike, and the entire staff for your help!!!
Jcarrara
Jun 2, 2014
I walked in today to check out an Internet special. This was my first time ever going to Colonial Ford. I had a very good experience with Jake. He was friendly, knowledgable and hardworking. I found the whole process from initially walking in to eventually driving out with a new truck to be very efficient and professional. I would recommend Colonial Ford to friends in the future.
JPCohen
May 31, 2014
I recently purchased a brand new 2014 Ford Transit Connect Titanium at Colonial Ford through Jake Eldredge. This wasn't the first car Jake has sold me, and it certainly won't be the last! Purchasing a vehicle through Jake has always been a delight, and this time was no exception. During the ordering process, Jake guided me through the various options and add-ons available for my vehicle. He was very attentive to my needs, and his assistance helped me greatly in selecting the appropriate features for my personal and business needs. When I ordered the vehicle, the new 2014 Ford Transits weren't yet available in this country. During the time I waited for vehicle to arrive from overseas, Jake kept me updated along the way. This demonstrates his unparalleled commitment to customer service. The vehicle has finally arrived and I couldn't be happier! The vehicle has everything I wanted. I never hesitate to refer my friends and family to Jake for their car purchases.
Jim M
May 24, 2014
2014 Fusion SE I am very happy with the style,comfort and options of the 2014 Fusion SE.This is the third Ford I've purchased from Colonial Ford with Domenic Demaseio as my salesman.I am very pleased with the level of service from the entire sales team at Colonial Ford.
jmarani
May 24, 2014
I am very happy with the style,comfort and options of the 2014 Fusion SE.This is the third Ford I've purchased from Colonial Ford with Domenic Demaseio as my salesman.I am very pleased with the level of service from the entire sales team at Colonial Ford.
Finnie
May 23, 2014
Sean, Jake and Shane we extremely professional. My first experience with Colony Ford and I would recommend them to my friends and family. Jake and Sean did an amazing job covering all my needs for purchasing a new car. Shane was able to not only meet my banks interest rate but beat them. I was very please and would purchase a car again with Colony Ford.
MaryRuprecht
May 23, 2014
Visited Colonial Ford after looking at auto ad in local news paper. After entering the dealership we where greeted by Bob Hebert. After introductions and the offer of coffee or a cold drink Bob asked us a few questions about our auto search. We told him we had visited several other dealerships specifically another Ford and Honda dealership and the results. We told Bob what we where looking for, we looked at a used Ford Explorer and then moved on to a lease. Bob was patient and answered all our questions. We ended up leasing a 2014 Ford Explorer XLT and got just what we wanted no more no less. I was impressed that Bob Hebert did not use high pressure sales , he listened to what we where interested in and found a vehicle that met our needs.
Bonnie
May 22, 2014
We recently purchased a used vehicle from Colonial Ford. My first experience with the service center and Anthony was when I brought this vehicle in for an inspection sticker. I am a big fan of quality customer service and will sing the praises of any business that provides such. Hence, I can't say enough about my great experience with Anthony and Colonial Ford. I didn't have an appointment and showed up towards the end of the day. I wasn't expecting anyone to be thrilled with me. To my surprise, I was acknowledged as soon as I entered the service area, greeted with a smile and "Hi. How can I help you?" They took my vehicle right away and told me to feel free to make myself comfortable in the waiting area. I don't think I even warmed the seat in the waiting area before they came in and told me I was all set! Love it! Today, we had to drop off our other vehicle. The window wouldn't close on the truck as of last night. We dropped it off before the dealership opened, no appointment again. I brought my husband to work and drove back to the dealership to plead my case and see if they could fit us in. I had to be at work shortly, so didn't have much time to accomplish this in. When I walked through the door, Anthony gave me the same happy greeting. (I don't think a lot of companies realize just how important that initial greeting is to a customer.) He patiently listened to my dilemma and told me he was pretty sure he could fit us in. I gave him a contact number, thanked him and went on my way. (I was actually early for work.) He phoned me a few hours later to let me know what was wrong, what cost we would be looking at, and to get our consent before they did any work. We gave them the green light and our vehicle was all set before the end of the day. Peter was the technician that worked on the truck. When my husband tested the window, his exact words were "It's as smooth as silk. Nice!" Great job guys! You've made a repeat customer out of us!
Bonnie
May 21, 2014
We recently found a vehicle on Colonial Ford's website and wanted to check it out in person. Truth be told, we were apprehensive about dealing with a sales person due to previous encounters at other dealerships. How refreshing it was to have a sales person (Art) who actually took the time to listen to what we wanted (really). He was helpful, courteous, and knowledgeable. Although the vehicle was exactly what we were looking for at a very fair price, it was Art's customer service that sealed the deal! If you're in the market for a vehicle, we highly recommend you check out Colonial Ford and see Art for superior customer service. To top it off, the great service didn't stop there. Frank Feeney assisted us with the paperwork. He delivered top-notch customer service as well. We never felt rushed, just genuinely appreciated. I love my new car, but am thrilled with the customer service I received. Thank you Art, Frank and Colonial Ford for getting right!
blmpic
May 21, 2014
We recently purchased a used vehicle from Colonial Ford. My first experience with the service center and Anthony was when I brought this vehicle in for an inspection sticker. I am a big fan of quality customer service and will sing the praises of any business that provides such. Hence, I can't say enough about my great experience with Anthony and Colonial Ford. I didn't have an appointment and showed up towards the end of the day. I wasn't expecting anyone to be thrilled with me. To my surprise, I was acknowledged as soon as I entered the service area, greeted with a smile and "Hi. How can I help you?" They took my vehicle right away and told me to feel free to make myself comfortable in the waiting area. I don't think I even warmed the seat in the waiting area before they came in and told me I was all set! Love it!Today, we had to drop off our other vehicle. The window wouldn't close on the truck as of last night. We dropped it off before the dealership opened, no appointment again. I brought my husband to work and drove back to the dealership to plead my case and see if they could fit us in. I had to be at work shortly, so didn't have much time to accomplish this in. When I walked through the door, Anthony gave me the same happy greeting. (I don't think a lot of companies realize just how important that initial greeting is to a customer.) He patiently listened to my dilemma and told me he was pretty sure he could fit us in. I gave him a contact number, thanked him and went on my way. (I was actually early for work.) He phoned me a few hours later to let me know what was wrong, what cost we would be looking at, and to get our consent before they did any work. We gave them the green light and our vehicle was all set before the end of the day. Peter was the technician that worked on the truck. When my husband tested the window, his exact words were "It's as smooth as silk. Nice!" Great job guys! You've made a repeat customer out of us!
EmmaGabriel
May 21, 2014
Colonial Ford was the first dealership I visited when I decided to buy a new car. I test drove a few Ford Fiestas and then took a break from looking at Fords and visited several other dealerships test driving other brands. However, when I decided on the Fiesta I returned to Colonial Ford because they were by far the easiest dealership to work with that I had visited. Art was very helpful in choosing the perfect fit for what I needed. He made sure to check into all possible rebates that I qualified for and worked with me so I knew the whole process. I explained the price point I could afford and was given that price without any hassle. The sales management and financing teams were easy to talk to and worked to give me an even better monthly payment than what I had hoped for even with extra GAP insurance included. After purchasing my Fiesta, Art set up all of my Bluetooth connections and explained how to operate them. I would highly recommend visiting Colonial Ford and asking for Art if you are looking to buy a new or pre-owned car, especially if you are feeling rundown from visiting other dealerships.
JPCohen
May 19, 2014
I was extremely pleased with the recent body work done on my Hyundai Elantra at Colonial Ford. Mark Johnston and the staff couldn't have been nicer! The work was done much faster than even I had expected. Mark called me periodically to apprise me of how the work was coming along. When I picked up the car, it looked perfect - like brand new! Mark and his crew are terrific people to deal with. I would definitely go back if I ever need work done on my vehicle.
Bakker
May 10, 2014
Straight forward honest service. I take my truck in every 5K and they help me plan for future maintenance and help me stay on track with the scheduled items. This way I take care of small problems before they become big expensive problems. They are knowledgeable and perform quality work. I always pick it up cleaned and running properly and I always leave feeling confident my vehicle is ready to keep rolling through the next 5K.
i3akker
May 10, 2014
Straight forward honest service. I take my truck in every 5K and they help me plan for future maintenance and help me stay on track with the scheduled items. This way I take care of small problems before they become big expensive problems. They are knowledgeable and perform quality work. I always pick it up cleaned and running properly and I always leave feeling confident my vehicle is ready to keep rolling through the next 5K.
whleak
May 9, 2014
Colonial Ford's service department always goes above and beyond for us. Great experience, customer service and always a price that seems to beat the competition. We have serviced cars there for 8 years and have never been disappointed.
Sara3271
May 8, 2014
Buying a car from Colonial and Jake was a wonderful experience. I will never buy a car anywhere else :) great price for an amazing car!
carbuyer25451
May 8, 2014
Colonial was amazing! I got the car of my dreams for lower than ANYWHERE I could find, my payments are exactly where I want them and the staff went above and beyond to help me get the best deal possible. I don't know how this dealership can price so low but I'm happy they do! They allowed me to take the car home over night and get it checked by my mechanic before placing my down payment. I recommended them to a friend who also needed a new car and she bought from them the next day with the same fabulous experience. They even let her wait a week until her insurance check came in from her previously totaled car to make her down payment. NO DRAMA amazing experience!!!
cody71194
May 6, 2014
Great service. 5 out of 5. Very quick and easy. Great people. Awesome selection of vehicles to choose from. Highly recommend to come here for purchasing.
Lisamazzilli
May 6, 2014
My husband and i purchased a ford edge from John Collas a few weeks ago. He was excellent alon with the management staff. I would recommend Colonial ford to anyone ( acutally i already have ) Lisa & Russ Mazzilli
PaulWalsh
May 6, 2014
John was very helpful and an all around nice guy. I would recommend anyone to buy a vehicle new or used from him! He was very good at finding the vehicle for me.
gmscheffer
May 5, 2014
Couldn't ask for a better experience. Chris was easy to work with and was able to find exactly what we were looking for. Everyone was very helpful and made for a very easy transaction. I feel Colonial Ford and their staff are by far the best dealership we have ever worked with and we have been purchasing cars for over 40 years. I highly recommend them to anyone looking for a vehicle .
jzahn1961
May 3, 2014
Had a "service engine soon" problem when I arrived. My advisor Anthony was very knowledgeable, professional and friendly. Mike, the technician, did a very thorough job. Problem solved quickly. Also utilized the courtesy van ((driven by Pop?) A polite, competent man.
Yerka6199
May 3, 2014
After finding the car I wanted online, I went to Ford Colonial to test drive. This was the first time I purchased a car from a dealership and was very happy with the service I received. Even more so since the car I was interested in wasn't a Ford. The salesmen were pleasant and informative.
Shannon
May 1, 2014
Went to Colonial Ford to look at the new Ford Fusion Hybrid. This is the most positive experience I have had with a dealership. All of the staff were extremely friendly. John was patient and gave thorough explanations of all the features. I will definitely recommend them to my friends and family.
20Escape08
Apr 30, 2014
I brought my Escape in on a Saturday with no appointment for an oil change and brake job. Joe and Anthony squeezed me in and got me out earlier than promised. They were so nice and friendly I will definitely go back and see them for future service needs.
fitzy2913
Apr 30, 2014
Recently came in for service on my F250 and was extremely pleased with the courtesy and professionalism of the staff. I was also impressed with how knowledgeable Anthony was on products and services. Will be back!
NeverWare
Apr 30, 2014
Went to Colonial Ford to look at the new Ford Fusion Hybrid. This is the most positive experience I have had with a dealership. All of the staff were extremely friendly. John was patient and gave thorough explanations of all the features. I will definitely recommend them to my friends and family.
RichMcDonald
Apr 29, 2014
I've been doing business with Colonial Ford for 15 years, they always provide great service. Anthony and Mike were a pleasure to deal with.
nsklw223
Apr 23, 2014
I was helped by Art Guertin. He was super friendly from the very minute I drove onto the property. I was so impressed that on his business card he gave all his own personal information. He just warned to make sure I could contact him at any time with questions, and sure enough, that night I texted him around 9. Within minutes I got a response with an answer to my question. He made it very easy to buy my first new vehicle and I would buy from him again.
DerekJG
Apr 23, 2014
Chris Crowell was very nice and understood my financial situation so we only worked within my means. Any questions or problems we had were answered right away. I was only buying a fiesta but was given service like I was buying a luxury car. Everything was taken care of. Excellent service even for a first time buyer like myself.
Jbrown
Apr 23, 2014
First time visting this dealership and have a great time from start to end. They were very helpful and knowledgable on the cars I was interested in. Really got the impression they were trading to help me and not just selling me a car. Would definitely refer people to go there and would return in the future myself for car.
Djgfiesta
Apr 23, 2014
They were very friendly and understanding of financial situation which made it easier to pick the car I wanted. Any questions or problems got answered right away and I also got to leave with the car the day I financed it. Great experience for even a first time buyer like me.
Judith01
Apr 23, 2014
We arrived for my cars first scheduled service appointment at 10:30 and was greeted by Anthony Cristiani and I explained to him a few things that I found needed work on the car he promptly followed me outside so I could show him. He listened intently and looked and said no problem. Then we went back inside and I explained to him that my Bluetooth was not working or I just did not know how to work it yet, he said no problem he would check into it and show me how to work it after service was done to the car. Around 12:00 Anthony came and said my care was almost done and then they would vacuum and wash it. 2:00pm Anthony came and said my car was ready, and that Peter was going to help out with the Bluetooth because he was the "Expert". It came to be after several attempts Peter stated, I would have to bring the car back because he needed download the update from Ford for the Bluetooth. Both Peter and Anthony were very attentive and explained everything that was done to my car and I left with a good feeling. Thank you, Judith L Graham
kadpack2
Apr 23, 2014
I had the best car buying experience here at Colonial Ford after going to several places beforehand.George, Dell, Dwight and Shane were so helpful,caring and sincere.They made everything so easy and I couldn't thank them enough!They truly go out of their way for you!
gjesse
Apr 22, 2014
First off I would recommend Colonial Ford to anyone. The sales staffs are very friendly. I was met at the door by Mr. Guertin. I told him what I was looking for, a F150 and He filled me in on what was new and available for options on the truck. After I figured out what I wanted He filled me in on the incentives. Over all it was a pleasant experience. Art thank you again for your expertise and finding the right truck.
Jritchie1994
Apr 22, 2014
I am a college student and first time car buyer. Everyone at this dealership was very friendly and polite. The salesman I worked with (Chris Crowell) was very knowledgeable and accommodating. I recommend this dealership to anyone in the area who is interested in a Ford.
ship7268
Apr 21, 2014
Purchased two vehicles from Colonial Ford and very satisfied with the vehicles. From the sales to the service department is top notch.
pmolloy
Apr 21, 2014
car is awesome (hybrid fusion) and the salesman was so helpful - made the experience easy and smooth - re: getting good price, registering it, inspection, few little extras that were important to me - can't say enough good things about the car and george andruk.
ship7268
Apr 21, 2014
Chris was very helpful with finding the correct vehicle that I needed and wanted. Would recommend and all ready have this dealership. This will be my dealership from now on.
Kathy at johnson sheet metal
Apr 18, 2014
Sales, Service and Warranty I purchased my vehicle from Art at another dealership a few years back, and we followed him to Colonial and even purchased another vehicle from him at Colonial. My last visit was for my 50,000 mile check up, Anthony the service advisor was so courteous and helpful. Before doing any work on my vehicle he explained all and also gave me information about rebates. the waiting room was comfortable with a television and even toys for the kids to play with. I visited with Art in the showroom, where he helped review my warranty, which led to not only, Anthony but Mark, the body shop manager helping me make sure my warranty issue was resolved. I received my vehicle back in tip top condition, thanks to Shawn, the service technician. This dealership is not what a typical dealership is known for. I extremely recommend Colonial Ford to anyone looking to purchase a new vehicle or service their current vehicle.
pmolloy
Apr 18, 2014
i dealt mainly with george - with dell just a bit car is awesome (hybrid fusion) and the salesman was so helpful - made the experience easy and smooth - re: getting good price, registering it, inspection, few little extras that were important to me - can't say enough good things about the car and george andruk.
johnsonsheetmtl
Apr 18, 2014
I purchased my vehicle from Art at another dealership a few years back, and we followed him to Colonial and even purchased another vehicle from him at Colonial. My last visit was for my 50,000 mile check up, Anthony the service advisor was so courteous and helpful. Before doing any work on my vehicle he explained all and also gave me information about rebates. the waiting room was comfortable with a television and even toys for the kids to play with. I visited with Art in the showroom, where he helped review my warranty, which led to not only, Anthony but Mark, the body shop manager helping me make sure my warranty issue was resolved. I received my vehicle back in tip top condition, thanks to Shawn, the service technician. This dealership is not what a typical dealership is known for. I extremely recommend Colonial Ford to anyone looking to purchase a new vehicle or service their current vehicle.
Usmcjph
Apr 11, 2014
Buying was very easy. Would recommend dealership highly. Did most by email so only took a min amount of my time. Would do business with again. !!!!!!
tviscariello
Apr 5, 2014
The service provided was excellent, and very easy to work with. John was extremely thorough and would answer any question that I had. Smooth and easy transaction, would recommend to anyone in the market for a Ford.
DC
Apr 5, 2014
used car sale A great experience at Colonial Ford where Art, was very helpful. I came in knowing what I wanted and what I could afford. He helped me find just what I was looking for in my pre-owned Edge. No rush, hassles, or up-selling. I had a very comfortable experience.
daveclifford14
Apr 5, 2014
A great experience at Colonial Ford where Art, was very helpful. I came in knowing what I wanted and what I could afford. He helped me find just what I was looking for in my pre-owned Edge. No rush, hassles, or up-selling. I had a very comfortable experience.
Sail424
Apr 3, 2014
Anthony, Shawn great good. This was my first service experience since buying my F-150 and couldn't be more pleased. I had full service, oil,filter, wash,interior cleaned and you guys had me out as fast as any "quick " oil change location. I'll be back!. Thanks, Jeff
VanillaPuddingFace76
Apr 1, 2014
John was very knowledge about all the vehicles, and was easy-going. Dell & Frank listened to my needs & were able to put together a deal that was within my budget, and did so quickly and without high-pressure sales tactics. I would return to Colonial, and John in particular, for a new vehicle, and would strongly recommend them to friends. John worked very hard to get the car ready quickly, and to help me out with the paperwork during what was a very busy week for me. Thanks guys!
jcart929
Apr 1, 2014
Art seemed committed to getting me the best value on the car that I would be happy with. He was honest and upfront with us, promising not to hide anything. The whole staff was friendly and helpful. Overall, my experience at Colonial Ford was a great one, and I will return there.
hotwheels781
Mar 31, 2014
I have a money pit of a Chrysler that my husband insists on keeping until the kids are done beating the crap out of it. I like that they schedule oil changes for me, since my husband is always "too busy" to check it.i'm glad I have colonial nearby. Joe spends the extra time with me to explain things.
Jean410
Mar 31, 2014
They did a great job. I went in on a busy Saturday, and they were able to squeeze me in. Thanks a bunch! The waiting area kept my 2 year old occupied.
LMHickey
Mar 31, 2014
Chris Crowell is terrific and a pleasure to work with! This is my 2nd sale with Chris and I will keep coming back. Dell, Shane and Joe in service - great people! Very happy colonial ford customer :)
mpcostel
Mar 31, 2014
I finally found a service center I can trust!I purchsed a used Focus a few months ago, knowing that some work needed to get done. When I took it to a local mechanic for diagnostics, the list of work that they claimed my car needed was lenghty, and something just didn't seem right. I decided to take it to an authorized Ford dealer (Colonial) to get a second opinion. I didn't tell Colonial what the local guy said..Long story short, my local mechanic was full of crap and trying to take me, my car, and my checkbook for a ride. Some basic work was done on my car and with the money these guys saved me, I was able to apply it to some additional service (on my brakes) that one of the managers (Joe i think?) suggested, but didn't pressure me into. When I picked the car up, the mechanic and the manager kinda gave me a timeline of other things that I should consider for the future. Again, with no pressure.These guys now have a permanent customer. I am an ESL college student with lots of friends (who drive used cars) that simply can't afford bull**** diagnostics. Moving forward, If anyone asks "do you know any mechanics I can trust?", Colonial Ford will be my response.I am so glad i trusted my gut instinct!Side note: They're all really friendly.. and easy on the eyes.
MROB1
Mar 31, 2014
My husband and I are enjoying our new Ford Escape and are completely satisfied with our experience with Colonial Ford. Not only did Del and Art take care of the mountain of paperwork but Art personally delivered the car to our home and downloaded all the electronic gadgetry. He also patiently went over all the instructions and also stated he would continue to assist us with any questions we would have regarding them. I would recommend Colonial Ford to anyone and in fact after driving our car, my son-in-law is interested in possibly purchasing one and naturally I would tell him to go to Art. Thanks again, Colonial Ford and Art and Del, for making purchasing a new car so easy and painless.
mypfiles01
Mar 31, 2014
Good group of people here. My truck is in and out of this place in a timely manor for regular service. If I decide to not stay with Ford, I would continue to come here for oil, brakes, trans, tires... etc. I just wish there was a better discount for loyal customers like myself, or a line of credit for when times are tough.overall good people that you can count on to get the job done on time, and done correctly.***I should get a free oil change for this review, it took forever with the whole email thing and account stuff. send a coupon to my email. thanks.
Ray Prescottano
Mar 31, 2014
Art and Dell were very accommodating and they made sure that we were extremely happy with our purchase. The entire process was painless and they were extremely professional. I would recommend this dealer to anyone looking to be treated well.
Ginny230
Mar 29, 2014
I visited Colonial Ford for a new truck and was greeted at the door by a very friendly Art Guertin. I told Art what I wanted and he found exactly what I was looking for. He explained various options to me and let me make a decision. Dell figured out price options for me and then Frank figured out the financing. I was very happy with how fast everything went and how I ended up with the product I wanted, the price I wanted and the financing I wanted. I had a great experience and most important I would go back for service as well a new truck when i need one.
rgoss1956
Mar 28, 2014
I highly recommend Colonial Ford for both sales and service. The staff have always been courteous, friendly, and professional. All work has been done right the first time. It's far and away the best dealership I have ever done business with.
rachelrob83
Mar 26, 2014
Excellent service and always friendly staff here at Colonial Ford. Never waiting a long time for anything. I bring both cars here (not fords) and would not go anywhere else!
KelseyDaly
Mar 26, 2014
I highly recommend this dealership to anybody who wants an easy going and fair experience buying a car. "Fair" is not a word used a lot of the time when it comes to car dealerships and I've experienced it first hand, but I honestly felt as though I was given an exceptionally fair price and I had a very good experience working with them . I didn't feel as though I was being ripped off in anyway, I was very comfortable with my purchase. It's been hard for me to find the right car to fit in my tight budget, but the car salesman, Jake helped me find the perfect car, that was safe for both my daughter and I. He was not pushy at all,and I felt as though he listened to exactly what I wanted, and really wanted to find me the best deal he could. I also met with the manager, Sean who was very friendly, and basically reassured me about everything Jake had said to me. Which again, made me feel very comfortable buying this car. Also, while doing the finances on the car, Frank was very helpful to me and answered all of the questions that I had about my loan,.And when I said I needed an extra night to sleep on it to make sure I was doing the right thing he was very understanding and not pushy at all. He stated he didn't want me to sign any thing that I wasn't comfortable with, which was reassuring because I could tell he really cared . And lastly, the whole staff at colonial Ford was very friendly., greeting me and my daughter with a smile and asking how we were. I've never been to a car dealership that I have been treated so well at, and felt so comfortable at. I will definitely be a returning customer.
Mattshea
Mar 22, 2014
Bob was an easy going knowledgable salesman. He made the whole process easy. I would recommend this dealership and salesman to anyone looking for a quality vehicle.
nikkisimmons76
Mar 22, 2014
I could not be happier with my experience today at Colonial Ford. From the start, John was friendly and supportive. He listened to my needs and assured me that he would do his best to accommodate me. He was conscientious of my time and I felt that he truly listened to me. Dell was fantastic to work with as well. He cut to the chase and gave me an amazing deal on my new Explorer. I felt that he truly wanted me to be a long term Colonial customer and after today's experience I will be. Shane, who took care of the finances, was professional and again, conscientious of my time. He attempted to look for the best way to save me money while expediting the process in an efficient manner. I am extremely excited and very, very happy with my experience. I would recommend this dealership to anyone looking to purchase a new vehicle.
Excursion2003
Mar 20, 2014
I am the proud owner of a Crimson Red 2008 Ford Escape Limited 4WD 3.0 L V-6. Although I did not purchase the vehicle with colonial ford, the service technician Peter LaGrunta was extremely knowledgeable, caring, and pleasant upon arrival of my truck. As a whole, the entire staff was extremely gracious and polite. I'm not one to name competitors but other dealerships I have visited did not take the time to answer my questions to the best of the ability like the employees at Colonial Ford did. VColonial ford made me feel like a valued client and they treated me like gold. My Colonial Ford experience was fantastic! Believe it or not, I only had one thing done to my vehicle. I had my keypad on the truck engaged for roughly $50.00. After paying, Peter said to come see him. He walked me out and made sure I completely understood how to use the wonderful "keyless" entry system in my escape and was pleasant both on the phone and upon arrival. Nice waiting room for my 15 month old son, overall my experience was unmatched, and when the time is right, I will return and purchase from this dealership. A+++++ THANK YOU!!
Gvantangoli20
Mar 19, 2014
I was extremely pleased even from my first phone call to Colonial Fords service center, they got me in for next day service and the person who answered was very friendly and set proper expectations. When I arrived for service I was taken care of promptly and efficiently. I was back on the road very shortly and Fred explained all the details of today's service,and of when I should be in next for service.
Mikeb9694
Mar 18, 2014
Very nice and professional. Explain all services done. Price is very reasonable. Now this is the only place I will come for service. Awesome job.
MROB1
Mar 16, 2014
My husband and I dropped in the dealership to "check" prices and what equipment/accessories was on the Ford Escape that was advertised in a newspaper. Art was very helpful as to finding out what we wanted in a car without going way over our budget. He even willingly sat white knuckled in the back while I test drove a vehicle similar to the one we eventually bought. He mentioned the service and maintenance policy of the Dealership which was one of the deciding factors in choosing to buy along with the fact that it is an American car.
kelisba45
Mar 16, 2014
I came in for an oil change, tire rotation and fluid check on my 2012 Explorer, Joe stated that the cabin filter and air filter would also be checked due to the mileage. I also needed an inspection sticker. Recommended the winter special and that I had almost $18.00 worth of points I could use. Joe Murphy was accommodating and also helped my husband get his sticker when picking up my car. Roudy Maurice made sure that the work was completed and that my car was returned to me without all the salt and road mess that it had come in with. Thank you Joe Murphy and Roudy Maurice for another excellent job!
Callitocape
Mar 14, 2014
Very satisfied with how quickly I was in and out the door with my 2012 Ford Focus. Two big thumbs up to salesman Chris Crowell and Manager Shane Conroy on a job well done on getting me through the process in a timely manner.
empirews
Mar 14, 2014
We arrived to buy a Ford Transit Connect on a very busy Saturday afternoon but was able to sit with Bob Hebert within a few minutes. He was helpful in narrowing down which vehicle suited our needs by explaining the differences. He really worked with us on the price so we feel very happy with the price we paid. Once the deal was made, it was so convenient to just pick up the vehicle with everything taken care of...the registration, insurance, inspection, freshly cleaned with a full tank of gas. Thank you, Bob! I would not hesitate to return to Colonial Ford for my next vehicle purchase.
DEREK
Mar 12, 2014
OVERALL IT WAS GOOD BUY IT WAS WHAT I WAS LOOKING FOR PRICE WAS ALITTLE HIGH BUT TO BE EXSPECTED EXTENDED WARRANTY WAS SUPPOSE TO BE NO DEDUCTABLE BUT 50 BUCKS WAS BETTER THAN WHAT IT COULD COST
awtr
Mar 11, 2014
We had a wonderful experience. Art is very personable, knowledable and knew exactly what we were looking for and came up with a solution. Everyone we had contact with was great.
JHassan
Mar 11, 2014
I went to this dealership because a friend recommended them. He had a great experience with the sales department and knew I was in the market for a new truck. From beginning to end these guys were great. I was initially concerned about the price........new trucks can cost quite a bit nowadays....but felt that both Art and Dell were honest and forthright. In the end I believe I got a great price for the truck I wanted and would gladly recommend this dealership to anyone interested in a new or used car or truck. In my book the key word here is honesty. These guys were real professionals and gave me an honest deal. Thank You Colonial Ford in Plymouth, MA
MargaretMorgan
Mar 11, 2014
I recently shopped at, test drove and purchased a vehicle (preowned) from Colonial Ford. My salesperson John Collas was just great. Courteous, straightforward, very personable and thorough from start to finish. Offered plenty of information and if he wasn't always available he made sure I was left in good hands. Everyone at Colonial Ford works really well together as a team and covers for each other. It prevents the customer from waiting around and keeps the process on track. After you purchase a vehicle from Colonial Ford they allow the customer the opportunity to keep coming back with a small complimentary program called "Pit Pass" which offers windshield fluid replacement and tire pressure check. If you live nearby that's pretty convenient and a nice touch. I wouldn't hesistate to recommend Colonial to my friends and family if they were in the market for a new or pre-owned vehicle. Quality vehicles at fair pricing with great service.
redsoxnesn
Mar 11, 2014
Joe looked into my points and saved me money! He is very personable to all. It was a wait but I was told it would be.
Deebbiequin1
Mar 5, 2014
John is a great man! Thanks john!great buying experience, long test drive witch was great!! When I need a new car I will see john again! Thanks!!
rcripps1
Mar 1, 2014
I was immediately made to feel comfortable and respected upon entering dealership. My wants and needs were listened to and met. Staff was polite and courteous and it is apparent they care about the customer experience and building long term relationships with them to keep their business.
rvilagie
Feb 28, 2014
wife's MKZ would no longer pair with her IPhone. Her work schedule makes it hard to get the car to the dealership. Joe arranged to diagnose the problem prior to making an appointment. She knew up front how long the repair would take and was able to work it into her schedule.
tfoscaldi
Feb 28, 2014
This Dealership was unlike any other I've stepped in, the associates make you feel at home, comfortable, relaxed, and help weigh out the best options to suit your needs individually. They gave me a price i couldn't refuse and helped make sure my monthly payments were in a range that was affordable and wouldn't break the bank. The car i have always wanted is now mine! They have gone above and beyond, including putting a set of four brand new tires on the car all included in the cost. Most dealerships would try to sneak past small things and overlook them but they caught it and want to make sure their customers have the best!I'm happy to be a Colonial Ford customer and ill be sure to send my friends to the experts in car sales and care,special thanks to John, Shane, and Dell, you guys are great!
Calebdean
Feb 28, 2014
Original I had gone to another Ford Dealership looking for and F-150. I felt they did not give me a good deal and I google Ford in the area and Colonial Ford was not to far. I went there to see what they would do for me and when I got there after being there for only a few minutes I was very impressed. All I want was a fair value and what I experience was a wonderful no pressure sales in George Andruk. I have a nice trade and the GSM offer me more than what I was offer at the first dealership. I still was not sure but the Sales Manager Dell offer to switch the tires on the truck I wanted for the tires I wanted. Using no pressure he showed me respect and that he was willing to meet me more than half way. It was the best car buying experience I have ever had and I am going back in a few months to get my wife the Escape she always wanted. Thank you and I highly recommend this dealership to everyone.
Jennalong
Feb 28, 2014
I recently bought a preowned ford and My experience at colonial ford was great. I would recommend this dealership and john collas to anyone looking to buy new or used.
Harold G
Feb 27, 2014
I had a very great experience purchasing my used truck.
Jdirocco
Feb 27, 2014
Originally went in to price a vehicle for my son. The friendliness and the no pressure attitude won me over, that I traded my car in. And my son didn't get a car. John, Dell and Shane made my car buying experience, actually enjoyable. I will be coming back again and again. Whenever I need a vehicle. Fantastic dealership. Thanks guys.
Olivia22
Feb 27, 2014
Great Dealership!!! I couldn't be happier with my purchase from Colonial Ford. They have a great sales team that helped me find the right car and made my purchase a lot easier and stress-free! Highly recommend!
jbhathaway
Feb 26, 2014
Fred took great care of me taking down the details of exactly what I needed done and even made sure I had a ride to and from work while my truck was getting some extensive repairs and service. Fred also explained the rebates available and helped me get the paperwork right.Shawn did a great job repairing and servicing my truck and go me back on the road within the day. The truck was clean when I picked it up so I know care was taken to not get greasy finger prints or other soil on it. I have had other service technicians that have left grime on my steering wheel and greasy finger prints on the hood and doors.
kbarley66
Feb 24, 2014
Started out with a test drive and John Collas helped us. After test drive we found ourselves loving the car and felt we made a friend. John's attention to detail and product knowledge is not common today. He made us feel very comfortable and relaxed throughout the whole buying process. This will keep us coming back to Colonial Ford and telling our friends! Thanks John!
gmvantangoli
Feb 21, 2014
Everybody at Colonial Ford of Plymouth was extremely helpful and accommodating from start to finish. I thought my transaction would be a challenge but Art Guertin welcomed me to his desk and took over the rest. The whole team was quick, efficient and SMILING, something every other dealership I went to in the area forgot to do. I felt welcome and at ease here. I highly recommend Colonial Ford of Plymouth and I will definitely shop here again!
tonycotta
Feb 20, 2014
My family was made to feel comfortable with the salesman, Mr John Collas, very patient, informative, accommodating and courteous. When a vehicle was selected the sales manager, Mr. Dell Roderick, stood behind our understanding and approved the sale. The Financial Manager, Mr. Shane Conroy quickly and efficiently prepared the necessary paperwork to complete our purchase. It was a genuine pleasureto purchase our vehicle from a dealership with both sincere and reputable business people.
groomreteam
Feb 19, 2014
Met with Corey Hines as our salesperson, Great salesperson, showed us several different models. Purchased a used 2013 Ford Taurus Limited. We came to this dealer due to body work we needed on our 2012 Ford Explorer Limited which was completed on time and returned like new to us by the Body Shop Manager, Mark Johnston. He also made a repiar to our 2012 Ford Mustang GT500 which was denied by the dealership we purchased this car from and the Explorer. This is the reason we chose to give our business to Colonial Ford as they are very friendly and Mark Johnston is a valuable team member without a doubt. And Corey Hines was a pleasure to deal with. We plan on continuing our patronage of this dealership based on our experience with Mark Johnston and Corey Hines. Upon waiting for the completion of the sale of the Taurus we noted the friendly of all members of the sales team at Colonial Ford, we were very impressed.
Barbsie
Feb 11, 2014
I would like to express my THANKS to both Joe Murphy & Peter LaGruta, very attentive to my needs, took the time to explain to me what needed to be done after I told them what just what I needed, As a whole when I call or stop in there is always someone available to speak with you and always pleasant, I have been to many dealership service centers and hands down Colonial Ford of Plymouth is the BEST yet to the point where I changed myservice center from where I bought my truck to COLONIAL FORD Plymouth because we felt folks Like Joe & His team are more friendly and more interactive with me as a customer.So with that being said Guys at COLONIAL FORD KEEP UP THE GOOD WORK
sale424c
Feb 11, 2014
I've been in Orthopedic sales for 25 years and know the only way to sell a product is to know your product, front to back and to treat that customer with respect and do what you say you are going to do in a timely manner. John Collas did all of those things and more!. Dell Roderick and Shane Conroy did a fantastic job as well getting us through the sales process. Hats off to your sales organization!.Jeff and Kayla Fagerberg
svenlukk
Feb 10, 2014
I had an excellent experience buying my first Ford from Colonial Ford ! my salesman John Collas was the best car salesman was the best I ever have dealt with . He had great knowledge about the car I wanted and went over and above to make me happy customer. I would definitely recommend anyone looking to buy a Ford to check out Colonial Ford excellent salesman , sales manager, and finance manager
razspaz77
Feb 5, 2014
Started my search for a new Ford truck at Colonial to replace my Ranger that I rolled over. I test drove a beautiful 2010 F-150 and fell in love w-it! I had an awkward situation because of my wreck and owing some money on it still after payoff. That was not a problem at all and literally within less than an hour of test driving it I was shaking hands and sealing the deal. I got there at around 10am and a little bit before 1pm I was leaving in the new truck all cleaned, detailed etc. Now thats service! Bob and Shane were awesome! Thaks for the great experiance guys!
dhempe
Feb 5, 2014
An excellent dealership and service center. Dropped my car off for some minor warranty work and small list of items. Was told it would be a solid day's work and car rental arranged. Please to say that they work was done earlier than promised, Fred Defeo was more than accomodating, and work completed exceeded my expectations. Great job Colonial Ford.
zr5mlg
Feb 3, 2014
Searching for new or used F150 online using AAA.com/carbuying. Inital contact from Domenic. Went to delearship to "look" (was also considering a GMC Sierra). Art was very knowledgeable and we were very comfortable with him as well as the Sales Manager Dell. Both gentlemen went over and above to get us the vehicle we were looking for and the incentives to make our new 2013 Ford F-150 affordable and attainable.
ackkevin
Feb 2, 2014
Colonial Ford is great!!! Their service department price is fair and they take the time to explain what is needed. Colonial is worth the ride from the Cape!!
brittclarkson
Jan 31, 2014
i had a really great experience. Joe was very helpful. Clem Fillion did a wonderful job and i would reccomend any of my friend to the two men any day!
plskryan
Jan 31, 2014
We stopped at Colonial Ford just to see what was available and check prices on F250/350s with plans of purchasing in 4-6 months. Jake Eldredge came out and introduced himself and immediately made us feel at ease with his low pressure way of answering questions. Jake brought 2 different trucks to the front for us to drive. We asked if he had a red one, he immediately came back with the exact truck we wanted. The first quote he gave us was more than fair. I sat down with Corey and he went through accessories that were available, again no pressure. Sat down with Shane and got the financing done in record time. Accessories were ordered and installed in a timely manner and I took delivery within 48 hours. Truck was delivered in perfect condition and Jake took plenty of time to go through the truck with us and made sure we thoroughly understood all of the features of the truck. When it comes time for another vehicle we'll be going back to see Jake.
puppydomino
Jan 30, 2014
We had been looking for an automobile for quite some time. There were many places that we had visited. Toyota was a vehicle we were very much interested in but decided to check out Colonial Ford because of all the good reports we had heard about it. As soon as we met Jake, he made us feel at ease. He was not pushy, but helpful. Because of this, we chose Colonial Ford. Thank you Jake.
Bmac3558
Jan 30, 2014
Joe murphy is great ! He fixes my truck every time it breaks down in a timely manner. I would recommend colonial ford service to everybody
reedk
Jan 25, 2014
John was extremely helpful, knowledgeable, friendly, and answered every question we had. Gave plenty of time with test drive and different types of streets to see how vehicle drove. Got a great deal and would highly recommend anyone I know to go there.
Lpasqualucci
Jan 24, 2014
Went there to get a window repaired and they where pretty backed up, was originally told a 2 hr wait. I was out of there in 40 minutes. Awesome awesome awesome job, couldn't have been happier.
rlgjhh
Jan 24, 2014
The Service Department employees, especially Joe Murphy and Mike Recupero, were unfailingly knowledgeable and helpful. They made me feel that they were doing their best for me and took very good care of my vehicle. I have purchased several cars at Colonial Ford and have had them serviced there, and would would recommend that dealership without reservation.
Sarakwhit
Jan 24, 2014
When I first went to Colonial Ford I was specifically going to look at a car I saw online. I was hoping to go there walk around the cars and get out before a "pushy" sales person tried to talk to me as I've had to deal with many times before. Jake Eldredge came outside to assist me and he was anything but pushy. From beginning to end he really listened to my thoughts, concerns, and needs. He was very patient with me while I tried to figure out what decision was best for myself. He was constantly providing any information I needed and answering all questions I had. Jake went above and beyond any expectations I had of a sales person. I could really tell that he loves his job and wants to make sure his customers are happy which is very important. Not only was Jake great, but Shane Conroy made it so easy to do all my paperwork. He had everything ready for me and explained everything in a quick and efficient manner. I also spoke with Corey Hines about options available to me for my car that can be added at anytime in the future. He was very knowledgable and helpful as well. I would recommend Jake Eldredge and Colonial Ford in Plymouth to anyone and I look forward to dealing with them in the future.
BOB0339
Jan 24, 2014
I HAD A FANTASTIC EXPERIENCE AT COLONIAL FORD. BOTH DELL RODERICK AND ART GUERTIN WERE VERY HELPFUL IN MOVING ME OUT OF MY LAST VEHICLE AND INTO A NEW 2014 FORD TAURUS. THERE WAS NO PRESSURE AND THEY WENT OVER ALL POSSIBLE SCENARIOS TO HELP ME FEEL COMFORTABLE WITH MY PURCHASE.IF YOU WANT A HASSLE FREE BUT ATTENTIVE SALES EXPERIENCE I WOULD HIGHLY RECOMMEND COLONIAL FORD IN PLYMOUTH, MA.THANK YOU FOR A GREAT CAR BUYING EXPERIENCE.
janking
Jan 24, 2014
Colonial Ford in Plymouth, MA has always given us courteous, prompt and professional service. I brought my 2010 Ford Explorer in for an oil change and tire rotation. Work was completed in a timely manner while I sat comfortably in the customer waiting room. Thank you!
libertyhound
Jan 23, 2014
Really enjoyed having the opportunity of having Jake as our sales person. He made us feel important and at home. Michelle Kantos was wonderful as well. We received the color we wanted and appreciate the salesmanship displayed at Colonial Ford. The only flaw if any was the communication one-on-one as to what our trade-in amount was. I asked a couple of times when we met with Shane Conroy what our trade-in was worth and it was like it was more or less, not for discussion. I don't want this statement in anyway, to make it sound negative, but it seemed odd. Anyway, I look forward to bringing my vehicle to them for future maintainance and service.
dlightburn
Jan 22, 2014
Chris did an excellent job of answering our questions, providing straight forward and honest answers. He worked hard to understand our somewhat unique needs and requests and was more than helpful in the whole experience.
Jbunt44
Jan 21, 2014
Colonial Ford is a well Managed Team,very knowledgeable, efficient and friendly! I was amazed how quickly everything was completed. Thanks Guys, for All Your Good Work, Jim Bunton
vermont52
Jan 21, 2014
My 2011 Lincoln MKX wouldn't pass the emissions test for a sticker. Peter the technician finally solved the problem while Joe made sure I knew what was going on through a long wait. I've experienced nothing but positive results from this dealership, and my daughter insists on bringing her VT registered Escape "home" for all services!!!!!
stott8
Jan 20, 2014
The assistance offered by John Collas and Dell Roderick was outstanding from beginning to end. The loan process conducted by Shane Conroy was effortless and very positive.
JosephFlora
Jan 20, 2014
I was extremely happy with the overall experience of my purchase of my vehicle. Everyone was so nice and attentive and made the process very easy, efficient and enjoyable. Keep doing what you are doing, and keep up the great work!!
Eileen426
Jan 19, 2014
My visit to the dealership was beyond anything expected. Chris had so much patience and took the time to find out what I really needed/ wanted in a car. He took the time to find a car within my price range and did not push extras on me. The time we spent waiting was rather enjoyable with the conversation and the comfort in the dealership. I worked with Shane in the financial area. He found a payment schedule beyond belief. I will refer this business to anyone I know looking for a car. I am so happy with the service and the purchase!
JeffCH
Jan 19, 2014
I have been a customer of Colonial Ford for just over 5 years-just bought my 2nd Taurus from them. One of the reasons I bought my 2nd Taurus here is the service department-they are great. In addition to my Taurus they service my 97 Ranger and consistently find ways to save me $.I put about 74+Kmiles on my 2011 Taurus and decided to trade it in for a new Ford-working with Chris Crowell was great-we test drove an Explorer and Fusion and decided on an upgraded 2014 Taurus. My trade in value was very fair but more importantly when Ford was a bit slow in delivery and I put more mileage on it Colonial stuck with their original offer. I was both relieved and pleasantly surprised. In the next few months my wife will be looking to replace her car-Chris will be getting a call..JeffCH
kpelletier410
Jan 18, 2014
Signing up to find my new Ford C-Max on USA Today I very quickly received an email from Michelle Kantos the Internet Manager from Colonial Ford. Amazing response time and amazing information. The car I wanted was sitting on the Plymouth locations lot waiting for me. I called Michelle and scheduled a time to come in. The next day I was paired up with John Collas who was able to show me around the Ford C-Max, tell me everything about the vehicle; But more importantly tell me everything about purchasing a new vehicle and the process I would go through. He was able to answer all of my questions and also fill me in on information that would help me in the future. After an awesome test drive John introduced me to Dell Roderick the Sales Manager at Colonial Ford. We were able to come to a negotiation on the price and the process was quite easy. I was very nervous buying a new car. Although it went by very quick I feel like all my grounds were covered and all the information needed for me to make my decisions was available. Drove it home today and could not be happier! I stopped at three other Ford dealerships closer to home before driving almost an hour to Colonial Ford and I would do it again!
dgmartin
Jan 17, 2014
I have two Ford automobiles a 2012 Fusion Sport and a 2014 Roush Stage 3 Mustang both I purchased at Colonial Ford. I get all of my service done by them and have never had a bad experience with any of the sales or service staff. Today I took the Fusion in for routine service. My service adviser was Fred DeferoAlthough my appointment was for routine service Fred took the time to ask additional questions about the car and its performance, there were no issues but I did have some questions regarding the service lights, tire pressure and engine service and how to reset them, Fred was more than happy to explain the reset procedure with me.My Technician was Peter LaGrutaI got more of the same from Peter who took the time to discuss the condition of the breaks with me, I had asked to have them well checked over. Peter told me that the breaks had plenty of pad and that the rotors were in great shape. In my past experience with other shops that question would have been an open invitation to perform maintenance that was completely unnecessary.The staff at Colonial For will keep me coming back for both cars and service.Well done Colonial FordDon Martin
emmawhitfield
Jan 16, 2014
My husband and I specifically went to Colonial Ford because we use their Service Department for both our Ford vehicles even though we did not purchase them at Colonial. Their service department is great, I usually deal with Mr. Joe Murphy who explains everything that is going on and also makes sure I get the right discounts if applicable. We have been looking to trade our 2011 base Ford Explorer for another that has 4X4. We explained to Mr. John Collas that we weren't happy with the experience at the previous dealer we purchased our Explorer from and felt like we "settled" for the base model, when we should have shopped around. Mr. Collas ran some numbers, gave us options, but I was set on my specific vehicle and he understood, wasn't pushy, and was able to find us a used Explorer which had more features than the 4X4 I was looking for. We expressed our concerns over mileage and in turn were offered a Ford Certified Warranty. Mr. Dell Roderick also stepped in and worked with us to get a better trade value, better rate and explained everything in detail, asked us what we would like to see happen in order for us to walk away with the car, and that if it wouldn't work out, it wouldn't work out, BUT they were both able to make it happen. It's a beautiful SUV.
jeffutley
Jan 16, 2014
Service Advisor Fred Defeo, was a great up front and very informative, great job. as well the service too, Service Technician Bill was great too, vehicle was left in good machanical hands. Great Job to the Colonial Ford of Plymouth MA, I will be Back!! jeff utley
kcarey515
Jan 15, 2014
I've been going to these guys for a couple years now, and this is now the only place i will go for service. Everyone is always so helpful, especially Joe and John. They make my car feel brand new every time and they explain in detail exactly what they've done.
syachmetz
Jan 12, 2014
John clearly explained all aspects of the car I was looking at and Shane did the same with the finances.An awesome experience that turned me from a looker to a buyer!
BRRR
Jan 11, 2014
I took my car in for service on a check engine light. Once they diagnosed the problem, they came in and told me that it was going to be four hours to fix and offered to shuttle me wherever I wanted to go. There was a blizzard coming in that afternoon and they also promised to have me out before it got bad. They kept their promises and did a great job on the repairs, all at a very reasonable price!
2nd time buyer
Jan 8, 2014
This is my second car purchase from Colonial, even though they are 100 miles from where I live. The sales staff is excellent, sales Manager very fair, and finance officer is very helpful. The review on cars.com was spot on, unlike some other dealerships that have keywords for vehicles that are simply incorrect. From the test drive to picking up the keys for your new ride, Colonial truly does it best!!!!
kenlovessunny
Jan 2, 2014
I looked up the most favored Ford dealerships in south east Mass. Plymouth rated very high. Via email, I told them what I was looking for, and they found me a couple of choices right away. I picked the one I wanted, we negotiated price. I got it for very good price, and I made the purchase. It was the easiest, least stressful car-buying experience I ever had, and I'm 70 years old, so I'm not new to the game. The sales people with whom I've dealt, were fair, communicative, honest and pleasant. Kudos to all at Colonial Ford in Plymouth, Ma.
philrol
Jan 2, 2014
At the time of purchase i used a different dealer, never again. The service is the best at Colonial and Joe is the best of the best. Good friendly service at a reasonable price what more can I ask for.Philip Rollins
Sjdjmm37
Dec 31, 2013
Joe was very pleasant and explained everything to me when I went in for service. No surprises when I got my bill. I will return to this dealership fur future services.
Jbroide
Dec 31, 2013
Joe is excellent! He took great care of me when servicing my vehicle recently and always does! I get a friendly call back in a timely manor and never feel like I have overpaid. Great Service Expert customer service! I will go no where else!
cipollojoe
Dec 27, 2013
The buying experience at Colonial Ford was exceptional. Recently my wife and I were in the market to find a new Ford F150. Our salesperson was Jacob Eldredge - my wife commented specifically that it can be intimidating for her to shop for a new car but "Jake" was so friendly that she felt right at home. Dell Roderick went above and beyond what we expected to find the exact truck we wanted, and worked with us to come within our price point. When all was said and done, Frank Feeny explained our financing options with a very honest and straight forward approach - a welcome change from what we've seen at other dealers! You can buy the same vehicle from any dealer, but its the service that makes the difference and that's why we'd recommend Colonial Ford to anyone!
kevicollins
Dec 27, 2013
Joe Murphy is a great guy to work with. He is very upfront and straight forward. I trust his judgement and he really is a guy who stand behind the work done by his technicians.
rpeddell
Dec 27, 2013
Very DELIGHTED with SERVICE and with work completed. Both Joe and Peter were knowledgeable and helpful. I would recommend this service team to anyone. Thanks.
dbishbe
Dec 26, 2013
I went into buy a new truck for my husband. He has bought all of his trucks from Colonial and recently bought a new car for my daughter also. John wanted to be sure we got a great deal and exactly what we wanted. He made this experience enjoyable and Colonial service department has always been professional with excellent maintenance.
jburns875
Dec 26, 2013
I believed this dealership to be one of the best ford dealerships out there. I went to Janell Ford first and it was no where near as nice. There is a large selection to chose from, and everyone there will gladly give you all of their time. I will absolutely go back here for another vehicle.
Lhickey
Dec 23, 2013
I am a returning customer to Colonial Ford because they do a terrific job! I worked with Chris Crowell in sales and the experience was fabulous. Chris is down to earth and goes above and beyond to ensure customer satisfaction! Shane helps you with your financing and explores all options to make it a good fit for you. Servicing your car at colonial is a great experience too...Joe is the best and is always helpful. A thumbs up experience all around!
nugrad2005
Dec 23, 2013
Art Guertin made our buying experience very pleasant. We will surely be back again for future car purchases. Merry Christmas to everyone at Colonial Ford!
sahtech
Dec 23, 2013
I just walked in off the street and was welcomed in by John in sales. He was very informative and demonstrated a real interest to find exactly what I was looking for. I ended up purchasing the vehicle. I was introduced to Shane as "The Finance Manager". He was also informative and very easy to work with. Seems these guys know what they are doing and I would highly recommend them.
bigbob86
Dec 21, 2013
I brought my truck to colonial ford because it wasn't running rite. I did not have an appointment they fit me rite in that day. They are very great on there pricing and there customer service is top notch. Its a very good place to get your vehicle serviced and I will only go there for service. Fred defeo was my service advisor and Adam defino was my service tech. Both good guys explain everything in detail and go above and beyond. My truck wasn't ready that day so they were able to get me into a rental car.
jag1490
Dec 19, 2013
Jacob Eldredge was an excellent sales person to deal with. No high pressure sales tactics which is what I was looking for after leaving other dealers that just pushed to hard to make a sale. He was very honest, friendly and helpful. Was nice to enter the dealership and not have sales associates coming up to you as soon as you step out of the car. Great dealership would definitely go back when looking for another new car.
cwalt852011
Dec 14, 2013
I bought my vehicle there and have it serviced at Colonial. Joe Murphy and Rick Jameison are some of the best people I know.They are very professional and yet friendly at the same time. They treat you like family.
ChrisfromCape
Dec 11, 2013
My overall experience was GREAT! I made an appointment with Michelle after seeing a 2012 Toyota PriusC for sale on Cars.com. George Andruk was a friendly, knowledgeable, and courteous salesman. He came in on his day off to make sure everything was all set with my vehicle before I picked it up. Keep up the great work! I will recommend your dealership to my friends and family..
Jflights
Dec 9, 2013
Fred provided prompt courteous professional service. The prices were fair. My daughter owns a Mazda 3 that needs some work. Will be bringing that in shortly.
nguerrin
Dec 9, 2013
Had a great experience. Very knowledgeable staff that helped me trade in two vehicles and stay within my budget. And got a brand new beautiful vehicle I am very happy with!:)
pcthyrre
Dec 7, 2013
Radio/GPS computer went bad. Fred and Peter found an APIM module inop, but due to our schedule, we did not have the time to get the problem fixed. Fred then went out of his way to offer help down our route as we were headed to Florida. If we ever buy another automobile, we will make sure that we deal with Colonial! Hopefully, Colonial recognizes the assets they have with Fred Defeo and Peter LaGruta.
tmelkonian
Dec 7, 2013
Thank you to the men at Colonial Ford. I needed specific requirements for my work truck, and my expectations were exceeded. I was always comfortable at Colonial Ford and never felt pressured. The accessories I needed for my work truck were installed flawlessly and I was more than impressed with the overall cleanliness and condition of my new vehicle. In the future I will always deal with Colonial Ford and will recommend John and Del to my friends and Family.
josiebev1
Dec 4, 2013
Great customer service.. Did a wonderful job finding the car I wanted. Make it very easy to have the deal happen.PAINLESS and pleasant. Thank you . I will be back in the future.
Sophily
Dec 3, 2013
Working with Art to lease a car for my daughter was a great experience. Highly recommend Art to anyone looking to buy or lease a car. Shane made all the paperwork an easy experience.
Plaza
Dec 2, 2013
Domenic did a great job finding the right truck for my company. Very easy and hassle free. I did not want to waste my time looking for or shopping for a truck. Domenic made that happen. Highly recommend Colonial Ford
debkane
Dec 2, 2013
We are often at Colonial Ford as we have 4 Fords in our family (at one time, we had 6 !!). I am always greeted by name and assisted quickly. I was fortunate to work nearby and the van would drive me to work. If I couldn't get a ride back, Joe would send someone to pick me up. If my car wasn't ready, I was always offered a rental/borrowed vehicle. The completed repairs were done as requested and our vehicles run great because of this! Thank you!
giotomassi
Dec 1, 2013
I went to this dealer looking for a new Ford Superduty. I sat down with Domenic the Commercial sales guy and told him I wasnt into the sales gimmics and games and truth be told he wasnt either. I had the best experience buying a truck there andI would reccommend than ANYONE looking into a commercial truck go see Dom!!!!!!!
ackkevin
Nov 30, 2013
I purchased my truck from Colonial Ford and had trouble with the 4 wheel drive. Fred Defeo and John Smolak were amazing. Fred and John found the problem and were very helpful and knowledgeable about fixing it. They stayed in touch with me and completed the work on time as promised. I can't say enough good about Colonial Ford and the quality of service that I received. I highly recommend them.
cranlab
Nov 30, 2013
I've always enjoyed the friendly and pleasant experience from the Colonial Ford staff when coming in to have my vehicle serviced. They are very knowledgeable when I ask questions about my vehicle; and they are most attentive to any concerns I may have. I highly recommend this service center. Joe Murphy was my service advisor today and my service technician was Tom DeLaura.
kodeman
Nov 30, 2013
I have been bringing my F-150 to Colonial Ford since I purchased it new in 2006, for all schedule maintenance. Joe Murphy has always gone above and beyond on all my dealings with him. He informs me of any problems I may encounter in the future by thoroughly explaining all work that is being done or will need to be done. I find him very honest and trustworthy.
Spaulding
Nov 30, 2013
We have bought several cars and trucks through Colonial Ford, we like the service that we receive at Colonial. We have also had some body work done with Mark Johnson. We appreciate the way we are treated.
stevecapp
Nov 30, 2013
John was a pleasure to work with. He searched for and found just the truck I wanted. Even though the truck had to be brought up from Pennsylvania, in less than a week I was driving home in my brand new truck. I would recommend Colonial Ford to anyone looking to purchase a new vehicle.
webberwaugh
Nov 30, 2013
We first met Corey when we arrived at Colonial Ford to purchase the first of two vehicles from him within 24 hours. All though being a Ford dealership, we found Corey to be very receptive to my wife's needs in what she was looking for in a Jeep. The complete experience from sales to service to finance was very smooth and happy transition. Furthermore, Frank surprised us in lowering our monthly payment 1/4 percent!!!We would truly recommend Cory and the team at Colonial Ford.
Certified585
Nov 29, 2013
I called in for my 5,000 mile service on Monday 11/25 for my Expedition EL and reached Rick. I asked for a service while you wait for Friday AEAP. He gave me 7:30am. I arrived uncharactorsically late at 7:40am and was met by Joe Murphy (my usual and long time contact). Joe propmptly took me right in and expeditiously got my expedtion in for service with Mike. I appreciated the fast and attentive care for my needs for a quick turn-around everytime I come there.As ususal my car is professionally and expertly maintained with a car wash and vacumm that follows. I have had up to 5 vehicles maintained by Colonial over that past 10 years with over 1,000,000 mile recorded collectively and this doesn't include the many customers I've referred there. My wife and I keep coming back to Colonial because of the professional and courtesous care we have received in the past, present and look forward to many more years ahead - even though we have moved to MaineWe appreciate Joe and his team for all that they do for me and my family. Keep up the great work.JK
cstehn
Nov 27, 2013
Car broke down in Duxbury and a friend suggested Colonial Ford since we live in Rochester, NY and had no idea who to use. Service Mgr. Fred Defeo was very courteous and explained everything in detail very nicely. Mechanic John Smolak did an excellent job on the numerous repairs that needed to be done. I would highly recommend them to anyone.Carol StehnRochester, NY
kwescott
Nov 23, 2013
I got into a car accident and needed a car quick. I went into Colonial Ford and knew that I wanted a fusion. I also knew exactly what features I wanted for a fusion. John was very patient and was willing to do what he could to get me my dream car. Dell and John worked together and found me a beautiful 2011 Ford Fusion. It was everything that I wanted except the interior of the car. So they were determined to get me what I wanted and were able to get me leather for the interior. This car is my dream car and I got it for a really great price because John and Dell really worked with me and were so accommodating! I couldn't be any happier about the car and I cant wait to pick it up this week!!!
bradhatch
Nov 22, 2013
I brought my 2005 F-150 in for service. It had several items that needed attention including issues with the 4 wheel drive and several electrical repairs. They fixed all of them perfectly. I was able to get my Truck back that same evening. I would recommend them to friends without reservation.
BigLou1234
Nov 21, 2013
Was a good experience, Art was very knowledgeable and helpful. With so many options available, Art went through each one explaining all the differences so an informed decision could be made. I would recommend Colonial Ford to any of my friends.
mckayplumbing
Nov 19, 2013
We purchased a 2013 Ford Van. We gave the rating a 5 because they were very knowledgeable and friendly. They made the sale go smoothly and easily. Thank you!!
jburgess1245
Nov 18, 2013
Very friendly and accomadating. This was my first car purchase by myself and they walked me through the whole process and took the time to explain everything to me. Will be back at colonial ford for my next car for sure!
A.l.J67
Nov 17, 2013
I went to ford to get a new car after I had just recently totaled mine. I had no idea what I was looking for, just that I needed a car. I was greeted by a very informative, Corey. It took a few weeks but we found the right car for me, a ford edge.
Eciocci
Nov 17, 2013
Chris went above and beyond of my expectations. He found the exact car I was looking for and got it to me in a timely manner. I couldn't be happier with the service.
Raiding
Nov 17, 2013
Although they didn't have the vehicle I wanted. Corey searched and was able to find me the EXACT car I wanted. For the price I wanted. He had no problem getting the car shipped to them in a timely manor. And the car wasn't even a ford product! He can get you whatever it is your looking for. If there's one salesman in the entire buisness who will go above and beyond for you. It's Corey Hines. I'll never shop, or send friends and family anywhere else but to see him.
I. Al-khairy
Nov 16, 2013
Thanks Chris for the great service, A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Halligan5
Nov 15, 2013
We had a great experience working with Art Guertin at Colonial Ford. We were able to take our time and test drive several trucks without any sales pressure whatsoever. We ended up purchasing a Ford F150 XLT and, throughout the whole process, Art was patient and very helpful in answering all of our questions. The purchasing paperwork process also went smoothly. Overall, it was nice to have such a good experience at a dealership and would recommend Art Guertin at Colonial Ford.
Issam
Nov 15, 2013
my interaction was with Chris Crowell. During my purchasing Chris Crowell was very professional, helpful and customer services oriented. I highly recommend to do business with Chris Crowell by name.
pmoneill
Nov 15, 2013
I was reluctant to consider Ford for my new vehicle, but at my husband's urging, we paid a visit to Colonial Ford. We met with Corey who was very helpful, pleasant and very patient listening to my list of "musts" for my new vehicle. He showed my husband and I several vehicles based on what I had told him and I decided to test drive the Explorer Ltd. I was immediately won over and had found my dream car. My husband had also decided on the Ford truck he wanted. Only, we had to wait approximately 2 months to formally purchase the vehicles and we passed along this information to Corey. Again, he was very understanding and respected our decision. We knew we would be back and indeed we did return. Corey spent approximately three hours with us to finalize the sales and was very thorough and detailed in his explanations about the entire process. Everyone that we dealt with at Colonial Ford of Plymouth - Corey, Dell and Shane - couldn't have been nicer or more professional. They were a dream to deal with and put our needs first. I would recommend them and this dealership to anyone!! Great place!
schillman
Nov 14, 2013
As long-time customers of Colonial Ford, both as a dealer and a service provider, we keep coming back because we are always treated fairly and with respect.
ranastos04
Nov 12, 2013
Longtime customer of another dealership. First time to this dealership, came highly recommended. No pushing to make me spend more than I wanted to. Pleasant experience, will be back!
robbinwkin
Nov 12, 2013
it was my first time purchasing a car all on my own with no co signer when i arrived i really was only going to test d. Chris was very good at anwsering any questions i had. But after i drove it i was in love. I was very nervous i wasnt going to get approved but whne he said you can drive it home tonight i was so happy they have a bell in there so when someone buys a car they ring it he let my two children ring it so it made all of us a part of the process. Shane the financial advisor was awesome too. They all had confidence in me to be able to purchase a vehicle and i did what a great dealership this is.!!!!!!!
ackcap
Nov 12, 2013
Very easy buying experience. Had the truck I wanted at a fair price. I would have no problem walking into Colonial Ford in the future and getting another vehicle. You can tell these guys take pride in making people happy.
Crowbob
Nov 12, 2013
Went to Colonial Ford in Plymouth Mass. because of our daughter's past experience with the service department and mechanic Clem Fillion . I was searching on line for a new ford expedition and got a good response from their web site. I contacted my friend Clem Fillion and asked about the sales department and he sent me to salesman Chris Crowell and Dell Roderick which resulted in a very good experience with purchasing a new Ford Expedition. Good place to do business. Bob & Carol Crowley
RaleighLPD1
Nov 11, 2013
I received the works, the washing and vacuuming. Also lube oil tire rotation with inspection. The inspection by Peter LaGruta, technician. Found the tires appeared to have some wear not consistent. He had let Fred Defeo know, who called me and explained the situation. He recommended the "road handling package" service. Road force balance and alignment. I was skeptical at first, and decided that they know their product. I was surprised at how much smoother my truck road. I hadn't thought their was nothing wrong. Thanks guys!
micakron
Nov 10, 2013
I just moved the area and I am very pleased with the service department at Colonial. Their staff is very knowledgeable and helpful. I will reuturn.
gerard 7
Nov 10, 2013
This was my first time dealing with this dealer ship and it was nice experience. no pressure from sales team. I liked the vehicle and bought it it was clean and ready to go I would buy here again
ks02649
Nov 8, 2013
My husband and and I drove a Ford Edge last weekend and we really liked it. We took our 2003 Ford Windstar into Colonial Ford for servicing today and left with the 2011 Ford Edge. The reason I am giving Corey Hines and this dealership such a great review is that my husband and I had no intention of leaving the mini van behind today and driving out with a new(used) Ford Edge. This dealership pulled out all the stops when it came to customer service. Number one being that our van would not be ready for us when we needed it so they offered to get us a rental car. Corey knew we were interested in the Edge and he wanted to make sure we left the dealership with a new car. He had someone go look at our Windstar to give us a price. He put it right to us...what do I need to do to get you into that Ford? We told him and he and his co-workers did exactly what needed to be done to get us in that vehicle. Corey was very pleasant to talk to while we waited for things to go through. We understood the bottom line, he needed to sell a car and we needed a new(used) car. The atmosphere at Ford was relaxed, there was no pressure. In my lifetime of driving I have driven a Ford Thunderbird, a Ford Taurus Station wagon(12 years) and a Ford Windstar(9 yrs). I look forward to many years in my 2011 Ford Edge.Sincerely,Wendy Santos
doublestarone
Nov 7, 2013
Joe Murphy, a person who knows the right way to run the service department. He has a way to make you feel your in in good hands.Joe understands what you need and delivers.
fltripp22
Nov 6, 2013
As a new customer I was very pleased and well taken care of. thanks to Joe Murphy and Bob Petta.Richard CascarinoI came from Martha's Vineyard for this service.
netlane
Nov 6, 2013
John was very knowledgeable about the Escape that we were looking at. He also assisted us in getting an actual human when we were trying to call the insurance company to finish the deal.
pamitch
Nov 6, 2013
I contacted the dealership on the internet. Was given the phone number and contact person's name to call. I described what I was looking for and they told me that they could get what I wanted. Went to the dealership and met with Dell and Bob. An hour later we had purchased the car we wanted at a reasonable price without a lot of pressure or unnecessary haggling. Altogether a positive experience.
carohland
Nov 4, 2013
I had a great first time experience with the Service Center at Colonial Ford of Plymouth! I have recently purchased a used F-150 and needed some additional keys made. Joe Murphy the Service Manager went above and beyond to not only get me new keys fight away, but also to figure out a way to fix the old door lock clicker so that I wouldn't have to go to the expense of replacing it. He also advised me of a safety recall on my truck and was able to take care of it right away with the help of his Service Technician Mike Recupero. Mike was able to get me in and out in a timely manner and even washed the truck before I left! I would highly recommend the service team at Colonial Ford of Plymouth, and when I get ready for a new truck, I will definitely head that way!
grace001
Nov 3, 2013
Great customer service. Thanks so much. Can't wait to drive it. Very good pricing very competitive pricing as well. Chris got the job done with little hassle
richard1964
Nov 3, 2013
My wife and I had no intention of purchasing a vehicle today. We were treated very fairly with no pressure by both John and George. They were very knowledgeable and friendly pointing out all the options the truck had to offer. They took the time to find out our needs and worked to find the best vehicle to suit our needs and make sure we were happy with the purchase we were making. Shayne was very good at explaining all the finance options and extended warranties that were available to us. We didn't feel pressured to purchase the truck today but walked away feeling really good about our purchase and the people we dealt with.
Susanhmcneill
Nov 2, 2013
George was extremely helpful and kind the entire visit. I'm very happy with my purchase and the entire process was very smooth. I would definitely recommend both the dealership and George to others.
diane1965
Nov 2, 2013
the sales person and financial person was very helpful and friendly. the both answered all the questions that I had. the made me feel comfortable in buyer the car that I bought I would recommend this dealership to other people.
Hogwld07
Nov 1, 2013
Outstanding service. Went the extra mile solving my out of state registration issue and recalls in my new ford fusion. Highly recommend this dealership. Ok
KyleMcCarthy
Oct 31, 2013
The service was excellent from start to finish. I am satisfied with the work that was done and recommend colonial ford to others. Thanks alot Clem
Louband1
Oct 30, 2013
Your staff/employees in the service center are great. Although it was extremely busy, Fred DeFeo took the time to explain everything to me about the repair of my brakes and also how to maintain them to get longer wear and save money. We have bought 2 cars from your dealership in the past year and have been pleased with your sales and service employees. They are very accommodating. I will recommend your dealership to people. Thanks again - Louise Carreira
rvrgirl
Oct 30, 2013
I was thrilled with this teams work for me to get me vehichle I really wanted. The experience was positive from beginning to end and I wouldn't hesitate sending a friend to Colonial Ford. Thank you for hepling me get my dream car at a great price !!!!
sbumpkin
Oct 29, 2013
Corey was awesome! Absolutely no pressure but was completely available(even by cell phone when he wasn't working) to answer any questions and alleviate any concerns. He helped us narrow our choices and got my husband the car he was happy with for a great price. We would highly recommend Corey and Colonial Ford.
BobMailloux
Oct 29, 2013
So after deciding to buy a new car a few days ago, I went to 4 different dealerships. After going through the first three, I knew I wasnt going to be able to afford a brand new 2014 Escape and accepted that I would have to buy pre owned. When I walked in, Art greeted me and I felt something that you dont always feel in a dealership.... Genuinely Welcomed.Art took his time with me and walked me through many options. With the help of Dell the S.M., we managed to get myself into a BRAND NEW Escape, and it actually was not a bare bones model!!I drove 42 miles to this dealership and passed 2 other Ford Dealerships along the way. I will be sure that I send anyone I know to see these guys. I was there for almost 3 hours and honestly enjoyed myself, and the free coffee!
hafh225
Oct 29, 2013
Very pleased with our experience with Chris as a sales person, no pressure. Dell helped find the exact car we wanted and worked hard to get us the best price. I can recommend him to others. Other dealerships I contacted did not give me direct pricing information, and Colonial did. We are glad we ended up working with Colonial Ford.
jackie6791
Oct 28, 2013
The customer service at Colonial Ford was great. From the get-go, John was very friendly, informative, and thorough. Colonial Ford was recommended to me by my brother, and I was very happy with the experience that I had there.
jhennen
Oct 28, 2013
My husband and I were in the market for a second vehicle. We both agreed on a sports car and thought a Mustang would be the right choice. When we pulled up to Colonial Ford, we anticipation of being run over by salesman being a Saturday. Much to our surprise, a casual encounter from Mr. John Colas and a warm welcome followed by some popcorn and refreshments. The process seemed to be way to smooth as one would think it's Saturday! NO PRESSURE TO BUY!!? John offered us to take our soon to be Mustang for the afternoon. Well, he could not have been more excited... Once we returned from the test drive, John introduced us to Dell, the salesmanger. Dell was very polited and professional. We explained to him our budget and came back with a deal we could not pass. Sean, the GM gave the OK and Shane the business manager obatined a GREAT interest rate. We thank you soooooooo much for our new toy!!
sampsonite
Oct 28, 2013
Rick was extremely helpful and very courteous got my repair scheduled and completed in a timely manner with a high degree of technical quality. I would highly recommend his team for any repair.
danielleenos
Oct 22, 2013
Fred was very accommodating and sweet. I had a low pressure symbol and was immediately nervous, Fred scheduled an appointment the next morning. I was only there for a short time.
paulandrobin
Oct 21, 2013
I first spoke with Michelle who listened to me and told me exactly what she thought the dealership could do for us in regard to a new Ford Focus. She told me to talk with Dell when I arrived the next day and he linked me to Chris who also listened and found the exact car we wanted at the price we were quoted. It was as efficient and comfortable an experience as I've ever had at a car dealership. Thank you Colonial Ford!
ghidoni
Oct 19, 2013
Everyone was eager to help; I was in and out quickly; no games; I got exactly what I was looking for and they were able to get my payments down to what I could afford. Hands down best experience I have ever had at a car dealership. I gave a perfect score because that's what I feel they deserve for all they're help and being so friendly.
barns
Oct 18, 2013
I shopped several dealerships and different makes in search of a used suv with 30k miles or less. Colonial had just what I was looking for in a current model year Ford Escape with 28k miles. Corey Hines was friendly and engaging. He made the process of negotiating the purchase as painless as possible.Shane Conroy was able to find me a better rate than the one I was pre qualified for by my bank and we had a deal!While waiting in the service area for my car to be detailed I was able to observe the customer service department and technicians. It is clear to me that this is a dealership where customer satisfaction is paramount and I look forward to a long relationship with Colonial ford.
ProLimo
Oct 14, 2013
We have been bringing our fleet of Lincoln Town Cars, Ford Vans, and Lincoln Navigators for service at Colonial Ford for many years now. Their service department has always been friendly and honest, and the work performed has always met or even exceeded our expectations for high quality repairs. Whether it's a simple oil change or engine repair, we highly recommend their team of service professionals.
bubbapuck
Oct 5, 2013
My wife and I were wandering throught the lot looking at cars, when Chris came over, greeted us and introduced himself. We talked for a while about pricing and options. Chris showed us a vehicle he thought would fit our needs and budget, a 2007 Hyundai Tucson. We felt very comfortable talking to Chris, no pressure , no running back and forth to the manager no " this car may not be here tomorrow" .The numbers he gave us at the start were the numbers we ended up with(well within our budget). As I mentioned to Chris its been a long time since we left a car dealership not feeling pressured. We think Chris i did a great job getting us what we were lookokg for. He made our buying experience a very pleasurable one and we came away feeling great about our decision. Excellent job!!!
fordf1502013
Oct 5, 2013
My experience at colonial ford was great. I had gone to a few other dealerships and did not feel the same level of professionalism and care. I have to say that the dealership facility could use some renovations. all things considered I would not hesitate to refer family or friends to this dealership.
Carolyn
Oct 1, 2013
Found a listing on cars.com and made an appointment. After seeing the car, we agreed on a price. My husband was not there with me so they wrote up the offer for his review and signature. Shook hands with the General Manager who told me his offer was good for two days. They would be closed by the time I drove home so I assured him I would call first thing in the morning. I called at 9:30 the next morning and left a message confirming the purchase and that I would be faxing paperwork, etc later that day and would call back to discuss delivery details. I got a call back two hours later saying someone had come in right after me and had made a deposit and signed a contract. This car had been on their lot for 4 months and was about to go to auction. What are the odds someone walked off the street and decided to buy it on the spot in the few hours they were open after I left? Zero. My offer was used as leverage to get another prospective buyer who had been dragging their feet to pull the trigger. I know they are in business to sell cars and these things can happen but its how it was handled after the fact too. After speaking to my salesperson and the General Manager I could not get so much as an apology or an offer to help me find a comparable car at one of their sister dealerships (and one of them had the same exact car in stock). They just continued to tell me I never signed anything and it was my fault. There could have been a much kinder approach, I got off the phone with them in tears. Just completely unacceptable. This business and my whole experience was a complete disappointment.
fredzagrodny
Oct 1, 2013
My name is Fred Zagrodny i am the grocery buyer for the Fruit Center Marketplace and my company bought a 2013 Ford 150 in April. My Salesman was Art Guertin, His customer service was outstanding, he made me feel at ease during the purchase of my truck, he is very personable and knowledgeable salesman, he is a true asset to your company. When i put my truck in for its first service, the experience was outstanding, not only from the service department, but also from Art Guertin who spent time talkiing to me asking if i was happy with my truck and if there were any problems, he also gave me a special pass card that i can use to have my tires and fluid checked at anytime im in the area. SincerelyFred ZagrodnyFruit Center Marketplace
RPM508
Sep 30, 2013
Great customer service there. I always do business with these guys whether I'm buying a car or getting my car fixed. Always pleased with Colonial Ford
Sydney4277
Sep 29, 2013
Art was great! There was no pressure to buy, he was informative and helped me save the most money I could when I purchased my 2014 Ford Escape.
jaysuzuki
Sep 26, 2013
Great down to earth guy. No pressure sales. New the product he was selling.Would send a friend to him and know they would be in GREAT hands.
osmith128
Sep 22, 2013
He listened to what I wanted and worked within my price range to get exactly what I was looking for. He went above and beyond to help keep my satisfied and keep me in the loop as far as where paperwork and everything was.
gmaccaferri
Sep 15, 2013
Very pleased with our experience with Chris. Great sales person. Will recommend him to others. Enjoyed working with Colonial Ford. Would recommend others to dealership.
janderbing
Sep 12, 2013
Art was very personable, friendly and low pressure. He gave us exactly what we wanted at the right price and pursued all options for us in terms of the right truck at the right price with all the rebates he could find for us. We really appreciated his attention to detail. Also, we like that he lives in the area and identified with Nels' business needs.
jjrogers
Sep 12, 2013
I found Art and Shane very helpful and my previous experience with the service department brought me there to order my new vehicle in the first place.
mrcando57
Sep 12, 2013
I needed wheel bearing service on my 2009 Ford 500AWD. Dealership provided a cost breakdown, provided fast and courteous service. Car was also washed and vacuum as well. Will continue Colonial Ford for future service. Joe murphy the service writer and Peter La Gruta the mechanic gave excellent service.
emfarrin
Sep 11, 2013
It was a very pleasant experience. Art listened to what we needed and gave us really viable options. We were very happy with the car that we ended up with.
weyoung1
Sep 10, 2013
Each of these employees did an excellent job servicing our Freestar last week. Fred DeFeo, always friendly and cordial, expedited our paperwork in a timely manner and made sure all our issues were addressed. Mark Johnson completed the body work in a professional manner and with great expertise to fix a tricky problem. Tim Robitalle checked the brakes as we asked, and discovered a problem with the emergency brake, which had caused a warning light to go on. He fixed the problem without issue. When Fred DeFeo called to inform us that our van was ready, He explained the problem, in detail. He then explained the problem in detail again when we picked up the van.We bought our Freestar at Colonial Ford in 2008, used. We are ALWAYS pleased with the friendly service by knowledgeable employees. Joe Murphy is also an excellent service advisor whom we have worked with on numerous occasions to keep our Feestar running like new. He is always friendly, cordial, and professional. We have NEVER had a problem scheduling an appointment. Sometimes we just drop in unannounced, and our van is serviced immediately. As one can see, we are extremely pleased with the service and dedication of the employees at Colonial Ford in Plymouth and will continue to sing its praises. If you have any questions, please contact us at 508,209.0074 or by e-mail.Sandy and Bill Young
chumley001
Sep 3, 2013
it was a great experience to buy a car from this dealership. the amount of attention to detail was very impressive. Chris helped me with every thing I needed and explained every question I had. I will and have already recommended colonial ford of Plymouth.
MJK79
Sep 2, 2013
We just had to take the time to write this review. Chris Crowell is a very good sales person. Every detail of the purchase our used vehicle with Colonial Ford was completed as promised by Chris. We appreciate his truthfulness and the sincere effort that he gave in our behalf. Thank you very much Chris!
Lauren4563
Aug 30, 2013
We purchased our brand new 2014 Ford Explorer about 3 weeks ago and Art Guertin took excellent care of us. Not only did he do his best to find a 2013 for us, which was an uphill battle, he did NOT pressure us to buy the 2014 that I test-drove on our first visit there. He worked very hard for us and when we realized the 2014 was the way to go, he had us in that same day. He was a pleasure to work with and even had me come back the next day so that he could show me how to work with the "extras" that came with my car (that weren't invented when we bought our Windstar in '01!)When it's time to replace my husband's 2008 Focus, we will call and make an appointment with Art. He was really nice to work with.
Kaitlynkingsley
Aug 28, 2013
I was very happy with my purchase and customer service ! I would definitely recommend this dealership to my friends and family, thanks to Chris and Dell!
kcasey75
Aug 28, 2013
We have bought our last 4 cars at this dealership and decided to go back since we always get great service and we are loyal to the brand and walk out of the dealership with a big smile on our faces. This time was no exception, Art showed us the models we were interested in, gave us the keys, took the cars for test drives, gave us all the information about the cars, answered our questions and cared about our needs and what we were looking for. We told him we were planning on also trying a different brand and that we will come back that afternoon. In the end, our heart was set in the Ford Focus and we decided to go for it. The process was easy and painless, there's nothing worse than to work with a sales person that is pushy and just wants to make his quota. Everybody at the dealership is extremely nice, welcoming and you can expect nothing but the best. Shane Conroy, whom we've known for a few years now, once again helped us with the sale documents and got us a really good rate and monthly payment which is what I was looking for AND we also got an amazing deal from Dell, Sales Manager, for being loyal customers. I went back to the dealership three days after in order for Art to help me understand and explain all the features of my new car, the syncmyride.com page and to get my registration. He also gave me a pin drive with the latest update of the software in my car and showed me the park assistance feature. We are very happy with Art and with our car. We will continue to come back to Colonial Ford for years to come. I LOVE MY NEW CAR!!!
BSGTREKFAN88
Aug 27, 2013
After owning a 95 YJ for a year I loved my Jeep..but an accident took it away from me. Long story short I wanted a jeep again...and with Insurance funds I was able to in one afternoon sitting obtain the best off road vehicle in the world...a new used Jeep Wrangler. I worked with Corey Hines and with a friendly and caring attitude that is sadly lacking in most dealerships...I was on the road within a few hours. I would recommend Colonial Ford and Corey any day of the week and would go back in the future for any vehicle needs.
brynmawr191
Aug 24, 2013
service manager Fred DeFeo was very helpful and explained clearly the options and costs for providing the service required. further the sevice provided was excellent .
Monia
Aug 21, 2013
After a long winded search for the right car I ended up at Ford Colonial for the vehicle I purchased while visiting family in the Plymouth Area. Working with Art was great, not only was he friendly and not "FAKE" or pushy or annoying we chatted and shared family stories and personal information which made the wait time hospitable. Everyone at this dealership was wonderful to work with and I would highly recommend anyone to drop there for a visit. Thanks ART! I LOVE MY NEW CAR!!!!
garypete
Aug 20, 2013
What a difference from another Ford dealership! The Ford dealership in Hyannis wanted to charge me nearly $400 just for diagnostic services. Colonial did the diagnostics and repair (ABS sensor ring) for $250. The Hyannis dealership estimated more than six hours for the job. They did the job so fast I also had them to other routine service work and I was out of there in three hours. After going to the Hyannis Ford dealership three times -- and never getting service due to time delays -- it was a pleasure to deal with people who respected my time... and didn't try to treat me as a open checkbook.
031589554sm
Aug 15, 2013
Mark Johnston at Colonial's collision center was awesome to deal with. Not only was he friendly and patient with us after my son's accident but his quality of work was unbelievable making the car look better than what it looked like before the accident. He worked with my son with his deductible as my son is in college and had him back on the road in just a few days. I would recommend this body shop over any shop I've ever dealt with. Definitely the place to go to even if you don't have a Ford!
whbman
Aug 12, 2013
We have purchased 3 cars and my husband' truck at this dealership. Recently, I brought my 2008 Focus in for service. Mr. DeFeo took the time to speak to my husband and I about our desire to purchase a new car for myself. He brought us into the Showroom and introduced us to Mr. Guertin. Mr. Guertin took the time to find EXACTLY what I wanted. He delivered the car to my house and explained each and every option. I brought the car in today for a sticker. I was greeted by Mr. Guertin. He took car of my car and made sure I was comfortable in the waiting room. When the car was finished, Mr DeFeo came to tell me and walked me to the car. If you are thinking of buying a new car, Colonial Ford is the place to go. We will be back!
bef6301
Aug 10, 2013
Good experience from initial internet connection to delivery. Chris Crowell worked hard to find the specific Explorer I was looking for, and did not try to get me to settle for something less than what I wanted, or to up-sell into a Limited. Very responsive to calls/text/etc. Detailed at delivery reviewing car functions and controls. Honored AAA/True Car pricing. Would recommend Colonial and Chris Crowell.
Zola
Aug 8, 2013
I would rate this expereince as very good for the following reassons: Very professional sales staff. Patient and willing to answer questions. Understood what features I wanted in this vehicle and was able to secure the excact vehicle I wanted with the features I wanted in a timely fashion. Art Guertin also spent time with me after the sale was completed to demonstrate features of the car I was not familair with, especially the Navigation system in the Ford Escape model. I was encouraged to come back anytime with any more questions or concerns and he would assist me.
Gladiola
Aug 7, 2013
1st of all, let me mention that I NEVER write reviews, EVER. In fact this is my 1st. Chris was a joy to work with, he was pleasant, easy going, was not trying to trick me in to doing anything I was not comfortable doing and went above and beyond with customer service. He was #1 salesperson his 1st year for a reason. Car sales people get a bad rep since they are not always the easiest of salespeople to deal with but Chris was not like that. He treated us like customers, and more importantly like humans with needs and financial constraints. Best Car sales experience I have had. Thank you Chris!
C11209
Aug 5, 2013
A very positive experience overall. A friendly but low pressure environment. Chris did a great job of finding exactly the right car for me and I got a great deal on it, too! I would definitely recommend Chris and Colonial.
vcarita
Aug 4, 2013
I have been searching for a car now for several weeks, going to Colonial Ford was the best decision i made. There was no pressure nor hassling, and the friendly staff helped with the process. I want to thank Art for getting me in the car i wanted.
R.Darr
Aug 1, 2013
Art is a very knowledgible, courteous, honest sales person. He answered all of my questions to my satisfaction. He is definitely one to do business with. I will recommend him to all my friends.
shamrock2
Jul 31, 2013
Very pleased with all the staff at Colonial Ford. Professional, patient and s no nonsense attitude made our decision to purchase the car..We be back. Thank You Art Guertrin & Shawn McCarthy
snowdady
Jul 31, 2013
From start to finish, our experience with Colonial Ford, and Corey Hines was absolutely fantastic. Negotiations were not stressful, and the truck we bought (Ford Expedition EL Limited) is absolutely beautiful. The show room was welcoming, for my wife and 1 year old. I HIGHLY recommend using Colonial Ford for your next buying experience.
MylesRamey
Jul 30, 2013
Art is a great person and I felt he was honest and to the point. Unlike other car salesmen, I felt I could trust him and I felt he actually listened to what I was saying.
2013st
Jul 20, 2013
Art is the man! Polite, patient and knowledgeable. Colonial Ford is the place to go! Ask for Art, he'll make sure you get theright car at the right price.
elf1959
Jul 20, 2013
Excellent experience with none of the negative stereotypes associated with buying a new car. Art was intelligent and willing to work hard to get me the car I wanted.
hricardo
Jul 16, 2013
Art Guertin made my experience of purchasing a Ford Escape a pleasure. He did not pressure me at all. Was a wealth of information on any information I needed and made me a very happy new owner of a new car. Thank you Art.
mommasheila1
Jul 13, 2013
Colonial Ford is a very nice dealership but their salesmen Art Guertin is the best. He wasn't going to give up till he found the right truck for me in the price I could afford. Over 6 weeks of looking for the right truck for me he became more of a friend then a salesmen. Most dealers and salespeople didn't want anything to do with me because of my budget restraints, but not Art. Go ahead. Go see him. You wont regret it..
hhcarter
Jul 5, 2013
This is my second purchased at Colonial Ford and had a very good experience. This past experience I had with Corey Hines was a pleasent one.
Tom M.
Jul 2, 2013
I wanted to replace my truck with a newer F-150 with lower mileage. I had worked woth Domenic before, and I just told him what mileage, options, and that I wanted a crew cab. In about 4 days he called me and told me he found a good match. He had the truck, I looked at it, and we worked out a good trade in on my truck and a fair price on my new one. I got the same great service as I did when I bought my last truck.
CapeDigger
Jul 1, 2013
We use trucks for heavy work, and have over 12. I needed a new F 350 Diesel, with a specific body on the back. I had worked with Colonial Ford before, and Domenic was still there to find my truck. The whole deal was the same as last time, efficent service and straight talk, and a fairly agreed upon price. The truck was ready as promised and runs fine.
duanef
Jun 27, 2013
I purchased a used car and worked with Art, the experience was very good. Everyone was very professional, I left with the car I wanted at a fair price. They made the process very easy. I would go back again.
Purchasingagt
Jun 24, 2013
Colonial Ford gave us straight pricing and information on a Transit Connect truck. It had to match the rest of our fleet, being white with glass on the sides and the back. They gave us straightforward pricing, procured and delivered the vehicle as promised. I am in purchasing, and they were professional and direct, which is what I needed.
Tony Provintini
Jun 21, 2013
I wanted a new Ford Fusion Se in Gray Metallic, and only an SE. Two other Ford Dealers said they could not get one at my price within a week. I spoke with the internet sales manager and he said he could get me one in two days. My salesman, John, called me the next day and told me it would be in, at the price quoted. It was, and I bought it. i wish buying cars could always be straightforward.
JBTruck
Jun 18, 2013
I worked really hard to buy a pickup truck. I went to several dealers, and they all told me I could not get credit or had to pay a high interest rate. Colonial Ford worked with me, took all my information, and with my down payment got me credit to buy a Dodge Pickup. They treated me with respect, where other dealers blew me off. It was a great experience.
Myauto
Jun 11, 2013
I found Art to be knowledgable and willing to work with me in order to get the job done. He was pleasant but not pushy. It was the most pleasant experience I have had trying to purchase a car. Thank you.
alcommuter123
Jun 1, 2013
I have been looking online for a month for a reliable, affordable car. I commute to Boston, and wanted something with good mileage and high reliability. I need this car to last me 100,000 miles. I can only afford a used one, and there was a Subaru that fit my mileage and price outlines. I called into Colonial Ford, and talked to WInston. I made an appointment and went in, worked with Winston who turned me over to my salesman, Chris, and we test drove the car. The car was as promised, and we negotiated a price and I bought it. It was all very straightforward, the way it should be.
calleigh
May 22, 2013
I had very a very good experience at Colonial Ford buying my 2014 Mustang.Corey Hines made feel very at ease on the test drive and later with the deal.Sean that day and Shane the next day showed me much respect also.I would buy again at Colonial Ford in the future.
Dmenton
May 20, 2013
I went to the dealership today to look at cars not expecting to walk out with one! It's my first car and I could not have asked for better service for my grandparents and I from Corey. He did an excellent job negotiating what we wanted and I could not be happier. Thank you!
MeredithDunn1
May 17, 2013
I wanted a New Ford Edge with very specific options. I could not find an Edge with what I wanted. Other dealers kept trying to sell me what was on the lot. I was in no hurry, but they kept trying to sell me an Edge with options I did not want. I called Colonial and talked to a salesman, Chris Crowell. He listened to me and suggested that I order a car, and get exactly what I want. We did it all over the phone and by E-mail. I only had to make one trip to the dealership to do paperwork. Chris was selling another car when I arrived, and the General Manager, Sean McCarthy, took time with me and explained everything while I waited for Chris. It was a great experience, and I have a new Ford Edge Limited in brilliant white. I think this dealership is head and shoulders above the rest.
Phil Cervelli
May 10, 2013
I have looked for a year for a Ford F-350 King Ranch. No other dealer ever paid enough attention to me or would give me clear pricing. I was on the lot after they closed, and a salesman named Chris stopped and chatted with me about the truck. I asked him for pricing info. I got an email at 10 the next mroning with numbers, and I went down and bought the truck in the afternoon. A great place to do business.
mwdwzw
May 9, 2013
Art was grate in finding a truck that fit my needs. The dealership is one of the friendliest i have ben in. Looking forward to my next trip back. Good job Art.
Ann
May 6, 2013
Got a 2009 Ford Edge and its awesome! Got a really good deal and didn't feel pressured at all. I called first to make sure they had the vehicle I had seen on line. I spoke with the Manager Sean Murphy who was very nice. When I came in I was introduced to Corey "our sales guy" .He was very nice and wasn't at all pushy.He worked with me and we made a deal. I'd have to say that Colonial will be my new place to purchase a vehicle for both me and my husband. They are a smaller Ford dealership and I felt like I got a little extra customer service. The whole sales process didn't take forever either. Thanks for everything!
Judy Plymouth
May 1, 2013
My husband has been a loyal customer of Colonial Ford for years. I marveled at the ease of service! Now, I should have the same experience thanks to Corey Hines! He put me in a new Ford Focus! He was competent, friendly and had a sense of humor. Never before had I gone into a car dealership and driven a new car off the lot in the same visit! Thanks to Corey I was able to do just that!
LinwoodHess
May 1, 2013
Excited to pick up my New Ford Fusion, I was extremely disappointed in the exterior condition of the car as it was extremely dirty. When ask if this was the condition new cars are deliver to customer, the manager ask if I wanted him to hose it off. My expectation was that the manager would have offer to have the car washed and dry and would have it right out to me. Needless to say I will not be taking the car there for service.
krisnicall
Apr 24, 2013
The salesman was very helpful and buying a car was super easy to get through the process! I found the exact car I wanted and glad I worked with Colonial!
nbarr123
Apr 24, 2013
I have had a Ford Focus since 08 and I love it. My daughter needed a car for college, and I needed a new Focus. I went ihto Colonial Ford at 8.45 in the mrning, and at 10 AM I had a new Focus picked out, I had a test drive and agreed on a price. I picke dit up with new plates on it Tuesday morning. I did my looking on the Colonial Ford website, and the Ford website, and it made it very clear as to what I wanted in my Focus. Colonial, and Chris, got me clear information to decide on. This was really important to me, as I have 3 kids and this was my one day off. I did not have ten days to devote to buying a car and car shopping. When my husband replaces his Fusion this summer we will go back to Colonial Ford.
NewWhiteExplorer
Apr 22, 2013
My wife and I wanted a new explorer, and after reviewing their website and calling, went to Colonial Ford in Plymouth. We wanted a very exact car, with equipment and in White only. Bobby, the sales manager, found our car, and had it here in the time agreed. We had accessories added, and it was allset and ready as promised.Even the price discussions were great. They listened to us and we came to an agreement. My son in law is getting a car next month, and he will be going to Colonial.
'12 Mustang GT Guy
Apr 22, 2013
I was looking for a high performance Mustang for 5 months, and Chris at Colonial Ford called me when the type of car I was looking for came in. I drove them crazt test driving it, but they were patient. We wrestled over price but came to an agreement. I now have the coolest Mustang in town. The whole process was unlike any other dealership I have ever used. This was professional.
jmsdamon
Apr 21, 2013
Was looking for a used van, happen to see one on the lot. Spoke with Art and the rest as they say is history. Art was great, he listened to our needs gave us his best price and we drove away the next day. People at Colonial Ford were polite and easy to deal with. Not like some of the others we had to deal with. We would gladly tell our friends and family to buy at Colonial Ford.
CapeCodQuahog
Apr 20, 2013
I live on the Cape and had been looking at local dealers but wasn't seeing much. I then saw an ad for Colonial in the paper. Their prices and selections seemed better so I decided to drive to Plymouth and see. Was met by Cory in the parking lot and he asked me several good questions to help me find what I wanted. After driving some cars I had narrowed it down to what I wanted. We started talking price and trade in. After several rounds of negotiations we had settled on a deal. The office is very clean and pleasant with free coffee & drinks. We finished all of the paper work and I was the proud new owner of a 2011 Ford Fusion SE. Two days later I drove back to Colonial and got to meet the very large and professional service department. They quickly inspected my car, gave me my registration, and I was back to work. Highly recommend this dealer and ask Cory about his time in Alaska.
Happy owners of Fusion Titaniums
Apr 19, 2013
I am able to comment on repairs only because I am a repeat customer. Because of their honest approach, no matter if you are buying a vehicle or just in for the regular oil change - you are treated as a respected customer. I had purchased a new vehicle there in 2006 and have always had it maintained there and never were pressured to have "extra" work done. My husband had purchased a Ford truck from another dealer and never received the service I had grown accustomed to from Colonial Ford of Plymouth. He was so impressed with the staff there, they became our first consideration when in the market for new vehicles. We also shopped around to make sure we were getting a good deal, but no one could beat Colonial - not only in price but their reputation on service also! We are enjoying our new vehicles but know the trip for service is inevitable, but are at ease knowing they will be well taken care of at Colonial Ford of Plymouth.
BarbC
Apr 14, 2013
Our family needed to replace our minivan that was not practical to repair given the mileage and age of the vehicle. We had purchased a vehicle at Colonial Ford in the past, so we did not hesitate to return to Colonial Ford. We had a positive experience with the people in the service department who were all very helpful. Corey Hines in Sales was knowledgeable about what was available on the lot in our price range. He worked quickly and efficiently to get us into a vehicle within our budget. Overall, a very professional and pleasant dealership. I would not hesitate to recommend them to anyone shopping for a new car.
kadresa
Apr 13, 2013
Our family needed to replace our minivan that was not practical to repair given the mileage and age of the vehicle. We had purchased a vehicle at Colonial Ford in the past, so we did not hesitate to return to Colonial Ford. We had a positive experience with the people in the service department who were all very helpful. Corey Hines in Sales was knowledgeable about what was available on the lot in our price range. He worked quickly and efficiently to get us into a vehicle within our budget. Overall, a very professional and pleasant dealership. I would not hesitate to recommend them to anyone shopping for a new car.
Brownie22
Apr 10, 2013
Just bought my second brand new F350 at Colonial. Having such a busy work schedule I was happy that Art Guertin made this purchase so easy with no time waiting around a sales room wasted. The truck is just what I asked for and it was ready in short time without any hassle. I am a very happy camper. Thank you Colonial and Art!
GregTaylor
Apr 10, 2013
Art and Shawn were a pleasure to deal with. They were very courteous, professional and personable. We would highly recommend Art and Shawn at Colonial Ford to any prospective buyers!!Greg Taylor
caitmeagher
Apr 8, 2013
I just purchased my first brand new car from Art Guertin. He was friendly, informative and patient while I made my decision. I was disappointed when I picked the car up and it had not been cleaned, an interior part was broken and the rear defrost was not working. I did bring the car back right away, they did a nice job cleaning it and ordered the part, however 2 months later I am still waiting for it. Art has kept in touch and been very nice, but I am a bit disappointed with my experience with this dealership.
trooper981
Apr 2, 2013
Great person to deal with.Art new everything about the truck i purchased.The truck was ready to go when I arrived.This was the fastest transaction I ever went through to purchase a vehicle.It was great,no sitting around waiting for answers.They had everything ready when I arrived.
johnsonsheetmtl
Mar 26, 2013
When we decided to buy a new work truck for our company we immediately contacted Art. We had previously purchased other vehicles from him at a different dealership and were so impressed by him. Art is a great man to work with, he is professional yet still makes us feel at home. This entire sale process went so smoothly, everything was explained clearly and efficiently. Art even suggested that I bring my 2011 Ford Explorer to the service department for an oil change and routine maintenance and was very happy with their service.
Jrollings
Mar 25, 2013
I bought a new F-350 from Colonial. I tried two other places and could not get information easily. At colonial, I called and worked with Chris Crowell. got what I wanted, and came in. He knew me, stayed with the numbers he had given me, and the truck was right there. There was no grief, and I liked that. Everyone at the dealership was friendly.
hiyahimalyssa
Mar 23, 2013
Rob was a nice guy and was easy to work with.. he helped get me a great price. All the employees were very friendly. I would definitely recommend them!
babbsrose
Mar 22, 2013
Hello , Today my husband &I just picked up our new 2013 Ford Escape from Colonial Ford in Plymouth MA. We have always gone to our local dealer because it is close to home & we always have been treated great. When thinking about a new Escape we went to our dealer to see our sales consultant Art Guertin who we have bought 7 vehicles in the past from, Art was no longer at that dealership so the search was on to find him. Well we did, Art has always been honest with us ,he knows what we're looking for & what we can afford & stands by his customers.Thank You Art & congratulations to Colonial Ford on your newest sales consultant, he's a keeper ,[A1] in our book.
frankyd1955
Mar 18, 2013
Great experience, they had the perfect little truck I was looking for and my salesperson Jim Rodgers was just an all around nice guy. I haven't bought a new or "new to me" car in over 15 years so I was pretty nervous. These guys made it easy and even Shane in the finance department got me payments I never thought I would have qualified for. Very pleased all around and would highly recommend these guys to anyone & thank you.
LizWebb
Mar 16, 2013
I bought a used F-250, and the whole deal was straight forward, and they did not waste any of my time. I think it is a great dealership .
joybob2
Mar 13, 2013
Bob was efficient and thorough. i appreciated him working with my busy schedule. i will return to see Bob in the future. Thank you Bob for a nice experience .
Mary T.
Feb 1, 2013
No pressure for repairs that I don't need and they always keep me informed in the repair process. I am looking forward to learning more about my ford Taurus at the car clinic in February. Great idea!!
Jeff H.
Jan 30, 2013
Service here can not be beat. Rick Jamieson always sends me great email specials. Joe informed me that they actually found something covered under warranty during my last routine service visit. Joe is always helpful as well a Dave and Pops! I am a customer for life with Colonial Ford!!
Robert Nutter
Jan 25, 2013
Bought a fantastic Ford Explorer from Joe! Gave me a great price and a hassle free dealing! I would highly reccomend them for purchase!
Janet
Jan 1, 2013
I am never thrilled with spending money on repairs, but at colonial they try to make the experience easy to deal with. Joe has always treated my family fairly and honestly. The quality of the repairs can not be beat.
John C.
Jan 1, 2013
A+ service department. Knowledgable and courteous staff. Service that can't be beat from Joe and his team.
Sandy
Dec 30, 2012
I would strongly urge anyone in the south shore who owns a ford, or any vehicle for that matter to visit the colonial ford service department. These guys blew me away with their knowledge and professionalism (was my first time trying them out). Joe went the extra mile to make sure my experience was a good one. They have definitely earned my business over my "local hometown dealer"
skotd37
Oct 31, 2012
I have been bringing my car to have it worked on at colonial ford for service and bodywork before. My most recent visit I needed the expertise of Joe and Clem in service and they had Mark from the body shop get involved in one of my issues. They are such a great bunch of guys who always treat me with courtesy and respect!
retrievers
Oct 24, 2012
You all are WONDERFUL. We are so happy with our purchase we'll spread the word how great your dealership is.Thanks!Patty, Fred & Misty
cwalters77
Oct 13, 2012
Everything about the service Dept. Is A#1. The personnel cannot be beat!!!!!! They are the greatest guys. Thank you for everything you do!!!! Joe Rick and Dave Way to GO..
Dennis
Sep 26, 2012
Got the Mustang home with no problem. It went right into my garage where it's new parking spot will be. I drove it to my son's home also here in Londonderry who is an excellent Ford tech. (works for Wall's Ford in Salisbury, MA). He said I did well. He road tested it for me and gave me the thumbs up & nod of approval. He loves the wheels and tires. It will be well maintained as long as I have it. Thank you to all of you who were involved in this transaction. You had everything ready for me upon my arrival as promised. It was a pleasure. When this vehicle is paid off in 3 years, it will be time to buy a used low mileage F150 4X4 a/t etc. I will be in touch. (that is of course that my son's dealership doesn't have what I want) Dennis M Londonderry, NH 9/16/12
Walter
Sep 23, 2012
I was looking for a Focus. Colonial hooked me up with great deal. I would recommend Bill as your car salesman. Everything worked out as we negotiated. He was low key and but paid attention to my needs.
manometmode
Sep 19, 2012
Stopped by to schedule an oil change, and was directed straight into the service bay. Dave noticed I needed a state inspection and was able to perform the inspection and the oil change right away. Certainly, that can't always happen, but what I believe will consistently happen is their friendly and thorough service. The folks at Colonial seem happy to work there!
FBFAN
Apr 26, 2012
I love the guys in the service department! Even when it is busy, Joe makes me feel like I'm his only customer! I have an older explorer and they kept it running in tip top shape without unnecessary repairs. I trust Joe and his crew to only recommend what my vehicle needs. Thanks TS
Homegirl
Apr 26, 2012
It is obvious that the service department at Colonial Ford makes customer service their number one priority. I enjoy talking with and doing business with Joe and Rick. Keep up the great work! I wouldn't trust anyone else to service my Explorer!
Edgey
Mar 20, 2012
I went to this dealership to view and purchase a new vehicle. The process was quick and satisfactory. Offer and counteroffer were handled professionally, and delivery of the new vehicle went without a hitch. I did finance the car, and the process was handled with the same professionalism.
Informed buyer ready to buy
Feb 26, 2012
Recently bought a car from this dealership and the entire experience, from start to finish, was unmatched. In a word: Professional. The sales people were informed and had great follow up, played no games, exerted no high pressure tactics, and played fairly in reaching a fair price for sale and trade - no kidding, first time ever buying a car. Would definitely buy here again.
dcullinan
Oct 17, 2011
Bob did not have my Escape at his dealership and he had to get it from New York and he delivered it to me in record time. Thank You Dan Cullinan
MattytheMD
Jun 6, 2011
I bought a used 2008 Ford Edge for my wife from this dealer two weeks ago. The staff were so friendly and knowledgeable. I have purchased many vehicles from various dealers and it was by far the fastest easiest most painless car buying experience. I truly felt they took the extra time to make sure I was happy with the whole process. I highly recommend this dealer.
scena1165
Mar 1, 2008
I dealt with chuck and the buying expeirence was nothing short of spectacular.Mr johnson made me feel very comfortable,relaxed and the least bit pressured.The other gentalmen sales manager craig hopkins was also a awsome guy to deal with and all i would like to say to him is THANK YOU.As i completed the sale with chuck and craig i then was inroduced to the finnance manger shane conroy another great guy i met in my process of buying a vehicle.Shane and i talked about other things beside cars that we like in general and come to find out shane loves my favorite shows prison break and get lost lol t-bag lol.After finishing up the paperwork with shane i was on my way out the door in my brand new 2006 f-150,well brand new to me anyways.As i was leaving chuck and craig introduced me to the general manager by the name scott ratey another just great guy that works at colonial ford.Last but not least i was pulling out of the lot and the four gentalmen all waived to me and i had a big smile on my face as i looked up at the blue sky and drove off in my f-150.
jankelley
Sep 22, 2007
I was ripped off on the purchase of this car. I worked with Chuck to find a car for my son and I trusted him implicitly. While negotiating the price of the car, I eventually got them down about $700.I asked if Chuck would be there the next day when I signed the papers, and he said he would. I needed him there as I wanted him to read over the contract with me-- my sight is very poor because of diabetes. Chuck was not there the next day. At the signing I told Scott I wasn't sure the figures were right-- I should have walked out then. I was reassured and signed, only to find out that the $700 I'd negotiated down was added back into the price. The reason? There was "no line drawn through the other prices" so the negotiation wasn't valid! They took full advantage of an old lady. I'd never negotiated for a used car before and I know nothing about lines thru prices. I just know we had a deal. Subsequently, I called Chuck several times but he never returned my calls, and on the phone I was verbally abused by the manager. He also refused to give me the owner's name, but I got that from the Secretary of State, and I will be writing him a letter. I should have been more cautious, but I had been doing business with this dealership ever since they came to Plymouth-- thousands of dollars in car repairs over the years. I also have a daughter who needs a car, and my 12 year old Ford needs to be replaced. They will never see any of my business again-- was losing all that worth cheating me out of $700?? Stay away from this dealership-- there's no integrity there--- just a bunch of sharks eager to take advantage of the unwary.
What’s more, Colonial Ford of Plymouth has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Colonial Ford. Check out the listings today to find the right car for yourself. Colonial Ford is definitely the best place to buy used cars online.