Used Cars for Sale at Colonial Mazda in Danbury, CT

Mandy

Nov 12, 2016

We came to Colonial Mazda with a very specific (and low) budget for a car for our 22-year-old son, Jack. I knew our price point would be a challenge, But we found a beautiful 2010 Hyundai Elantra with low miles, new brakes and tires, super clean. Adam was extremely pleasant and professional while I test drove the car. When I came back later on with my son and 24-year-old daughter to close the deal, he was able to connect with them in such a great and natural way. His people skills are fantastic. We got a great car at a very fair price and made a friend along the way. I would absolutely go back to Colonial Mazda again to purchase another car, or even just stop in and say hello to Adam.

Zoom12

Nov 12, 2016

super good experiences with this dealership! John is awesome! He made the process so easy and comfortable. He even helped keep our 2 year old happy and busy while we were comdicting business.

luckyval

Nov 10, 2016

My salesman Nelson Melias was cordial and very pleasant to deal with. Very knowledgeable not only about the car, MX-5 Miata, but also was in tune with the motivation behind my desire to purchase this kind of vehicle. Nelson went the extra mile to insure that I had all the information I needed to make the decisions to purchase. No hard sell. Very relaxed conversational needs based sales approach. Explained all available options regarding care and maintenance of the car and when the GlassCoat came back with spots he took care of it immediately. Very satisfied with the whole experience. Love the car!!!

michelle

Nov 7, 2016

Had an absolutely great experience with John McNeil! He was very knowledgeable, provided me with an array of options, and guided me toward which vehicle purchase was best for me. I truly appreciate the time he took to answer all of my questions and review the vehicle as well as the entire purchasing process. Thank you to Heather, who responded quickly to all of my emails and Jay, for finalizing all paperwork! An overall, wonderful experience :)

Amy

Nov 4, 2016

Nelson made my first experience of buying a car wonderful! He was such an awesome salesman to work with and made everything go smooth. He was very informative and patient with all my questions about the car. I recommend buying from this dealership and especially having Nelson as your salesman! I couldn't have asked for a better experience.

Carmom

Nov 4, 2016

Adam was very knowledgeable and helped me choose my new car. He explained everything clearly and was very patient. All the new features were a little challenging at first, but after two tutorials with him, I'm feeling very comfortable. I love the car! Jay was very helpful and considerate. Thanks so much!!!

mathislucy

Nov 4, 2016

Jason did an awesome job at making the purchase super enjoyable. He put me in the right car and gave me confidence in my decision, while still being down to earth through the whole process, which made me feel comfortable. I ended up leasing a CX-3 - my first car, and definitely not my last mazda. Thanks for everything!

Garrett Walkup

Nov 3, 2016

I had a great initial experience with Adam and then John at Mazda. John gave me lots of time and answered all my questions. We have never purchased a car from a dealership and have always been reluctant. But our experience was great. We found just what we were looking for. Thank you.

Rahteeth

Nov 2, 2016

John was so great to work with. He was patient with my inability to make a decision, and recommended a great car that met my needs.I definitely recommend working with him!

Colleen13

Nov 1, 2016

John was amazing! Not only is he so personable at the dealership but he even took the time to drive to my house because I was so eager to buy my car fast! Words can not describe how thankful I am to have John McNeil as my salesman! So happy! Zoom Zoom

fecabreu

Nov 1, 2016

This is the second time in three years Adam has helped us get into another amazing CX-5. Adam was more than prepared for our visit. Not only did he go above and beyond he wanted to make sure we were happy once again. This is also the third car we have bought from this dealership. Service has been excellent as well for us since 2007!! Would also like to thank Jermey in service for all his help over the years.

Jadamslcsw

Nov 1, 2016

This was by far the smoothest transaction I have ever made getting a car!!! Customer service was stellar and no stone was left unturned!!! They did everything with a smile and it was wonderful!!!

Pyper

Nov 1, 2016

We came to Colonial Mazda looking for a pre-owned CX9 and changed our direction purchasing a new CX5. Adam made the entire experience pleasurable and we came away with a great car that we are thrilled with. Adam was very professional and we would highly recommend him to anyone looking for a car

Delta Villavicencio

Oct 27, 2016

Adam is very accomadating and nice, also Joe in servcice department is very accomodating. Im very happy with my car, it feels familiar and comfortable, but new!

Hope2016

Oct 26, 2016

Adam understood why I was there to trade in my car and buy another. He showed compassion and negotiated on my behalf. He is a wonderful person as well as a first class salesman. When I'm back on my feet, I'll be back for an upgrade! Thank you for a great car buying experience!

Ma19gold

Oct 24, 2016

I purchased my new Mazda CX-5 over the weekend. The few weeks leading up, I had the pleasure of working with the Adam Rivero the sales consultant. Adam was extremely helpful in facilitating the transaction from locating the color combination, speaking with my insurance and as well arranging in the transportation to pick up my car. In addition to working with Adam, I also had the pleasure of working with the Business Manager, Jay Barnard. The staff was extremely easy to work with, very professional and informative. I would highly recommend this dealership to family and friends. Thanks again Mazda Team!

Hofmann1

Oct 22, 2016

Awesome deal, Thank you John McNeil for all your help, without you and Roy Morel this deal would have never happened.!! Thanks again for everything.

speedfreak4996

Oct 22, 2016

John McNeil does a great job of making sure you get what you want, in a timely fashion, for the price you're looking for. Cannot thank you guys enough for getting this process over with so easily and painless.

Kiara

Oct 20, 2016

This was my first time leasing a car and Colonial Mazda was so helpful in walking me through the process. Heather was so friendly and easy going. She was attentive and available for the even the smallest question. Ray was a big help when it came to pricing. He ran through different scenarios with me and was patient as I decided what was best for me. Jay was very friendly and made financing a complete breeze. Everyone I spoke with was so transparent about pricing and gave really good advice specific to what I said I was looking for. John was awesome! He explained anything and everything, walked me through all the key features. Great experience and much easier than I expected. I'll be back for sure when my 2016.5 Mazda CX-5 Grand Touring lease is up! :)

cargirl

Oct 19, 2016

Very easy and reliable buying experience at Colonial Mazda. They gave me a very fair price on a 2016.5 Mazda CX-5. I was in a rush the day I picked up the car, due to work responsibilities, and the whole staff was very helpful and efficient during the process. I especially want to mention Heather Ramos, Internet Sales, John McNeil, Sales and Jay in Finance. I would highly recommend this dealership.

Michelle92

Oct 13, 2016

This was my first time purchasing my own car and Mazda did everything in their power to help me through the process. Nelson Mejias was informative and professional, as was Jay and the rest of the staff. Overall, I was very pleased with my experience and will recommend Colonial Mazda to others!

ctc

Oct 12, 2016

Very pleased with the overall experience buying a 2016 CX 5 from Colonial - our sales contact, John McNeil was very knowledgeable and responsive throughout the process. We were able to find the vehicle we were looking for and John was able to address any of our questions or concerns. I would recommend Colonial and will be passing John's contact information to my friends and family!!

Lori Czyz

Oct 9, 2016

It's been over 20 years since I bought a new car and after many, many months of visiting multiple dealerships and taking multiple test drives and being so overwhelmed since I had a list of about 10 different vehicles I was interested in, I decided to buy my new car from Colonial Mazda and Nelson Mejias was my salesperson. After many phone calls and test drives and answering all my questions, I finally decided to purchase my CX-5. The day I picked it up, Nelson was very thorough going over all the electronics since my last vehicle was a 2000 Toyota Camry so lots have changed over the years...lol! He made the experience a very pleasant one and I would highly recommend purchasing a vehicle from Colonial Mazda and requesting Nelson as your salesperson, he's great!I plan on having many excellent adventures with my new CX-5!Thank you Nelson and Colonial Mazda!!!

gabriellibanio

Oct 2, 2016

Recently purchased a 2017 Mazda3 i Touring from Colonial Mazda in Danbury CT and it was the best purchasing experience I have ever had. Adam Rivero and the staff did an extraordinary job throughout the whole process in providing me with amazing customer service. Every question I had they answered and were very patient with me. The financial department also did a fantastic job in providing me with remarkable assistance throughout the whole process. NO OTHER dealership in the area showed me as much attention as Colonial Mazda and I wanted to thank them all again for helping me purchase the car of my dreams. Adam Rivero deserves a raise AND promotion!!! I recommend this dealership for anyone looking for a car and especially Adam Rivero as the go-to salesman there! Thank you all again!

Wesleyd478

Oct 1, 2016

Heather Ramos, Internet Manager, quoted prices on 2016.5 Mazda CX-5's. She directed me to Thomas Amalfitano, Sales Rep, who honored everything Heather researched and the deal was closed in one day. Now surprises, no add-ons.

sfisher

Sep 28, 2016

John was so easy to deal with! We spoke and got the car within hours. Everything was thorough and without a glitch. I have never worked with a better sales person for a car! Highly recommend using him if you have any interest in a Mazda!!

Shine

Sep 27, 2016

I was between a few different crossovers when I visited Colonial Mazda to look at the CX-5. My mind had been made up before the test drive was even over because of how great John was. My test drive was longer and more thorough than any other I had taken. We did busy streets, the highway, hills and right turns and even had some time in a parking lot to test the turn radius and backup camera. The level of service that John provided was above and beyond from the moment I walked into the dealership until this day. He is knowledgeable and informative but presented everything to me in a way I could understand as this was my first leading experience. It was more like dealing with a friend than a sales person. I will recommend John and Colonial Mazda to anyone I know looking for a car!

Craig M.

Sep 26, 2016

From the initial test drive to the actual purchase Adam Rivero was wonderful. No pressure. Very helpful with the whole process. Hate the hard sell and there was none of that at Colonial Mazda. Highly recommend checking them out.

Realtor Linda Mc

Sep 18, 2016

It took us a while to decide what we wanted to do with our aging car. Adam Dean was very patient with us and helped us through our decision making process, talking through all of our options. We found him extremely knowledgeable and felt we got excellent customer service..

RobynHenke4

Sep 18, 2016

From the very beginning it was professional service. It all started with an email from Heather after my internet inquiry. She was persistent, but not pushy and once I was ready and knew what I wanted she connected me with John. John was super professional and priced the CX-5 Touring with sunroof package at such a fair price, it took out all the drama of buying a car. I was in a car within 3 days, and it's perfect!! Jay was wonderful as well and didn't pressure us into buying any extended warranty. However, he did go over them in detail. They are such a friendly group of people!! If you want a Mazda go to Colonial!!

M tohill

Sep 17, 2016

Adam and Jeremy are The best. Buying a car from Adam is a great experience- it's easy! He makes the process painless. Jeremy is the BEST. Always going out of his way to help. Would not hesitate recommending Colonial Mazda to anyone.

Janice Bernard

Sep 16, 2016

Each time we visited this dealership we were greeted with a friendly, relaxed approach... Once just to browse, once to test drive and once to pick-up a car. The experiences at Colonial Mazda were consistently comfortable, attentive, low pressured and helpful. The salesman we were primarily working with (Cody) for a purchase was enthusiastic about his product and seemed to enjoy showing us the cars.

Ta2dfiredude

Sep 15, 2016

I went and saw Adam Dean because I was in desperate need of a new car. Adam was more then helpful in answering all my questions and was never pushy. he let the car sell itself. I always hear horror stories of pushy salesman that wont take no for an answer but that was not the case with Adam. I have had my Mazda CX5 now for 1 year and I could not be more happy with it. Whenever someone asks me about buying a car the I quickly tell them to go see Adam at Colonial Mazda.

Cdf

Sep 14, 2016

I went to Colonial Mazda late one evening looking for a specific vehicle that I had seen on their website. Dave Brown stepped up, answered all my questions about the car and the Certified Pre-Owned program and we went for a test drive. It was a beautiful ride and I was sold. Dave quickly helped me with the change of insurance, plates and registration. I have to thank Dave for coming in the next morning to finalize the deal. It was his day off. The car was looking immaculate and all the remaining paperwork was soon finished. Dave made it a quick and enjoyable experience. When I need another car I'll check Colonial Mazda first.

theresa

Sep 14, 2016

Our dealer was John McNeil. He was very easy to deal with. Made you feel very comfortable. this is our third Mazda with Colonial Mazda. The dealers are very knowledgeable about the cars.

zoomer153

Sep 14, 2016

From the moment I walked through the doors to when I left with my keys to my brand new Mazda 3, Adam and the rest of the Mazda crew made my family and I feel completely taken care. Adam is the man and was super dedicated to finding the sweetest car with everything on my wish list! Wouldn't have wanted to buy a car from anyone else. Made the whole process exciting and flawless.

Cargal23

Sep 8, 2016

My wife came home, said we need to go to Colonial Mazda , my cousin has purchased 4 vehicles from them..she said ask for a specific salesman. I called seeing as our lease was coming due and we were very unhappy with that vehicle and the dealership. A recommendation is always nice because you feel as if you can let your guard down and your not going to be lied to or pushed to make a deal your not certain of. Back to the call, a sweet receptionist answers and I ask for this salesman. So sorry, he's been promoted within our company to sales manager. Feeling bummed I said, please refer me to someone good. I've sold cars before and can't be bothered with some of the sleazy car sales people that can sometimes be scattered in delearships. She did, Hi, can I help you this is Adam. I explained how I was referred to his dealership and that I was looking for the previous salesman, he quickly assured me that he was good friends with him and I'm in good hands. I told Adam, I live 35 mins from you, my local Mazda doesnt have the vehicle I'm looking for and I've shopped around, I have comparable lease rates, I was upfront with him and I received the same from Adam. I explained I'd been in the business years ago and understood the process super well. I felt as if i was speaking with a co worker. Adam, took control of the conversation and we scheduled a time that day to meet. He not only contacted me back and did way better then my local Mazda, he made me want to drive that 35 mins to the dealership. I rounded up the family, and we were off. We arrived at Colonial, only to park and have Adam pulling up in the exact vehicle I had priced, including the color. Super impressed I was to see him on his game. Within 5 mins , our daughter's car seat was latched, short demo was done on the vehicle, and our licenses were scanned. We are off, we both wanted to test the CX9. I am the super techy car gal and my wife ..well point her to the mall.. Adam keyed into the fact that he had two different buyers with different needs. He handled the drive like a pro. The CX9 is stellar, Adam what's next, let's get the paperwork started seeing as he made sure my deal was great prior to even meeting me. I had quite the paperwork nightmare being originallyl from Ny, I hadn't switched my license over as well as my wife. He never made a big deal and made sure the paperwork was smooth and seamless. Offered water, popcorn, foot massage..just kidding..lol but he might as well. We felt super comfortable with Adam and then Roy came over, introduced himself and made sure our deal was set for the next day. I recieved a friendly text during the day saying our deal went smoothly, Adam confirmed pick up. Before delivery, I had received a call from another dealer we had priced a competitor vehicle with. He had some more "coupons" he could apply if we went with his vehicle. He offered tons of incentives and I felt my wife would've swayed. I called Adam and explained the situation. He calmy said well, I've done my very best for you and I stand by my deal, please let me know what you would like to do. I paused and said . We'll see you tonight! At that point he gave me his best deal, he never hid anything from me and even found an additional rebate, unlike boozo who let us walk out and then miraculously found "coupons" to entice us. Adam, a true measure of a great salesman, he stood by his word. Offered a great deal initially..no games. Adam stood late , missing his daughters bed tuck in, because he wanted to ensure he delivered our car. He never rushed, I even tried to rush him out because it was late..and he said guys I'm here for you till the end. Roy, executed our paper work nightmare and made all right in our world...oh and he's super nice. He also stood late missing his 11month old sons bed time as well. You ask how I know these details, these guys are family guys, looking to do their job to the best of their ability even sacrificing family time as they gushed about their kids etc. Dave made sure he backed Adam with the best numbers possible. The dream team of car sales, trust me I've seen lots being in the business. Adam delivered the the Cx9 flawlessly and perfectly, he even ran out put a bow on the car and snapped a pic. Adam, dude your firing on all cylinders, your Passion for what you do is noiticable and commendable. Long story short, CX9 5 stars, Roy 5 stars, Dave 5 stars, Colonial 5 stars. Adam priceless! What a great experience, they gave me their time, so I took the time to let all nervous and or doubtful buyers know that 35 min drive was well worth it. I will be back years to come and service with them. Acura Mdx vs Cx9 no comparison..Cx9 strut your stuff your winning, and Colonial take care of Adam cuz he represents your brand well. PS, I sent that snapped pic of our new car to that competitor dealer and the caption read, real dealers don't let buyers walk out. Zoom zoom.

bostonbullys1

Sep 3, 2016

John was very friendly and personable, he put me at ease as soon as I met him. our dealings were brief but I felt I could be myself with him. I felt he was straight forward and honest.

Cedavy

Sep 1, 2016

I went into Mazda not knowing a lot about car sales. I was quickly approached by representative Adam Rivero, who took the time to help me find exactly what I was looking for in choosing my first car! Adam was very knowledgable about the cars and expenses. His genuine and personable character made me feel confident that I understood all that went into purchasing the car; you can tell that the reps at Mazda really care about their clients and love what they do. Jay Barnard went over all of the financials with me in detail and was able to clearly articulate what I was signing up for. I ended with with a beautiful 2016 Mazda3 Sport and couldn't be happier with the staff at Colonial Mazda!

Cdesalvo1

Aug 31, 2016

My wife took one for the team a few years back and offered to trade her civic in for my pickup truck and in turn agreed to take on my outback as her every day driver. I knew I was on borrowed time as she reminded me daily (when I say daily, I pretty much mean daily) that while she upgraded from the civic, my outback wasn't the car she would have picked out for herself.Cut to last week. We were on the hunt. If it had four wheels, we looked at it. We looked at other Subarus, fords, audi... There was even a long visit to the Mercedes dealership in there. Either we couldn't justify the monthly payments, it was too slow, didn't have any flashy features, etc... We were stuck. After one particularly painful, rollercoaster of a car shopping day, we both left the Subaru dealership feeling defeated. Hot, tired, pretty hungryI mentioned we hadn't looked at Mazda yet and it was on our way home. "Meh, I don't like Mazdas I don't think..." she said. To which I asked if she'd ever been in one or seen them lately. "I mean I guess we can go there..."That's when things started to click for me. "We're Adam Dean's neighbors from the lake! We know the salesman pretty well. I see that guy posting more pictures on Facebook of his happy customers who just bought a Mazda, than all of my friends who post pics of their babies combined!"Well Adam clearly sells a LOT of cars. And I know why! The cars actually sell themselves! If you set out to buy a car, and someone shows you a great car for a great price, you buy the car. But the thing that set Adam apart from most salespeople I've dealt with was he knew he didn't need to sell us on the car. The car would do that part. What he did was sell us on the brand and what it stood for. He gave us the WHY, behind the features and how they tie back to the brand values and mission which was to have the car be a direct extension of the driver. He knows Mazdas top to bottom, inside and out. And he's passionate about his own purpose. To make people happy by selling them a quality vehicle. His passion for dealing with people was evident throughout the entire process. He was extremely communicative, transparent and over all just an absolute pleasure to have given my business to. We just picked my wife's car up yesterday where Adams team had it looking like a million bucks with a big pink bow on the hood. The smile on my wife's face was rivaled only by the one on our wedding day (not sure this bodes well for me). That smile lasted through Adams very thorough explanation of all the features we hadn't covered yet, through the paperwork/finance stage which is often hard to smile through, all the way to when she left for work this morning. We're beyond happy with our experience at colonial Mazda and she's beyond happy with her new car. Happy wife, happy life!

gundelmuse

Aug 31, 2016

My sales experience with Colonial Mazda of Danbury was as good as I've ever had.Tom Amalfitano was my sales consultant, and he did an excellent job. Very honest, thorough, cordial, and knowledgeable. Again, one of the best car salesmen I've ever dealt with.I was given the straightforward information I asked for; was never pressured into making a deal by a certain time; was able to lease a vehicle within my budget; did find the flexibility that I needed to close the deal; and was impressed by the knowledge that the sales department had about my vehicle.I would certainly, highly recommend Tom and Colonial to anyone looking at a Mazda.

kevinmce

Aug 26, 2016

When searching for a lease car as an expat, i noticed that most dealers could not offer me anything close to their "good credit" lease rates. Thankfully when i visited Mazda, Tom was very honest that it would be difficult to get a good lease rate. But to my surprise after a day or so i got a good lease rate on my new Mazda3 2016.

Steve and Val

Aug 26, 2016

Cody made our purchase experience great.... he was a pleasure to work with as was Jay in the business office... I would recommend Colonial Mazda and Cody highly!

rahman211

Aug 25, 2016

I was told by a friend of mine to go to John to inquire about a new car that i was looking to purchase. John was helpful from the first step i took into the building, I told him I was interested in possibly buying a new 2016 Mazda 3i sport, he throughly told me about the details of the car and broke all the costs down for me to easily understand, since have never financed a new car before. He was quick and concise, I told him I needed the car for this week, and he actually started his vacation on monday, but came in on his day off and made it possible for me to take the car home as soon as possible. Now thats dedication! I love the car and I love the amount i paid for it also, John was able to get me discounts that others wouldn't have even mentioned. Overall I am very happy with the purchase and even happier with my experience with at Colonial Mazda and its staff. It was pleasant purchasing a car through John, I will definitely recommend anyone looking to buy a new car, to go see John McNeil, they will not be disappointed.

hilrickCX5

Aug 22, 2016

John was incredibly helpful and knowledgeable about the CX-5 we bought. The test drive John took us on was the most thorough out of all the other cars we test drove. We felt the whole dealership was welcoming and friendly as well. We would highly recommend John and Colonial Mazda.

Debbiejoy1

Aug 19, 2016

Made purchasing our CX9 a breeze! He is so knowledgeable. He helped us get excited about our car from the start. Adam is the best. We will recommend him. Thank you Adam.

Mooella26

Aug 18, 2016

Tom was the best salesman ever. Welcoming, authentic and knowledgable and not one bit pushy. I will be publicly promoting others to buy Mazda at Colonial

jmulvey26

Aug 11, 2016

I purchased a certified pre-owned 2014 Mazda CX-5. I chose Colonial Mazda because of the competitive list price and the good selection of CPO vehicles. Tom was great to work with and made my first car buying experience really easy.

Alexis Murphy

Aug 10, 2016

I've been using Colonial Mazda for the past year to get my oil changes on my current Mazda 3 and have never been disappointed. During my most recent oil change I had the chance to sit down with Tom and Adam Dean to figure out what the best options were for me concerning my lease. After running the numbers and getting me the best deal possible, Tom and Adam got me into a wonderful new lease on the brand new CX 5. Their attention to detail and most importantly customer service, were wonderful. Never at any point did I feel pressured or like I was being sold to. I had a great experience with them along with Roy and David Adam. The entire Colonial Mazda Team are very welcoming and friendly and never pushy! I'd like to add that my husband also recently upgraded his 2010 Mazda 3 to the 2016 Mazda 3. Again, Adam Dean helped him every step of the way and never hesitated to answer any questions; even when my husband was texting him at 10 o'clock at night. My husband told me to make sure that I go to Adam to help me with my lease situation and I'm so glad that we had the pleasure to do business with this gentleman. The sales force is run like a family which in turn treat their customers like family. I can't thank Tom, Adam, Roy and David Adam for all their help and consideration in this very exciting transaction. I highly recommend this team if you're in search of a new vehicle. Two thumbs way up!!

Hturning

Aug 9, 2016

From start to finish the service and experience was great! Very happy with our purchase. Love our new car and we highly recommend this dealer and sales person :) John was amazing!

Ngianfredi

Aug 8, 2016

Bought my new '16 Mazda3 S GT from John at Colonial a few weeks ago and have absolutely zero complaints about the entire experience. From the moment I walked in to when I drove in off the lot, every single person I interacted with was friendly, helpful, not pushy at all which is what you expect when car shopping. John took me on really great test drives so I could get a good feel for what each car had to offer. Their finance manager Jay was also a huge help, he double and triple checked everything to make sure I was getting the best deal possible which is not how most dealerships works. Definitely the best car buying experience I have ever had. I recommend this dealership to anyone in the market for a car, whether you are looking at Mazdas or not, you will not be disappointed.

Taylor Unikewicz

Aug 8, 2016

Tom and Heather were very helpful through email as it was not easy for me to get down to the dealership unless I was leaving with my car. After finalizing a price I went down on a Saturday and left with my brand new Mazda3 in less than an hour! Customer service was great and I love my new mazda.

DanC

Aug 3, 2016

Great customer experience with Adam Dean and the team (John McNeil and Roy Morel). Took the hassle out of car buying and made it fun. Adam worked diligently to get the car I specced, and kept me informed throughout the process. Would recommend to a family member and/or friend. Thanks!

rheabritt

Aug 3, 2016

If you could look up the perfect salesperson in a dictionary you would find a picture of John McNeil! He made my car buying experience a pleasure not a chore, easy and uncomplicated, not pushy and listened to exactly what I was looking for. I bought my first Mazda from Colonial in 2003 and it was not easy to part with my beloved Mazda Tribute, but John made the transition much easier. His knowledge of the vehicles he sells is fantastic and his test drives are even better! He has a very bubbly and fun personality which makes the experience that much more enjoyable ! Thank you for all your help, professionalism, A+personality and the quick turn around time! Another thanks to the team members, Roy and Jay, for the assistance in making this happen!

Austin Hammar

Aug 2, 2016

I've known Adam for several years. I've seen him blow up my Facebook feed with photos of him and his customers whom he had just sold a Mazda to. At first, I thought, "Cool, he is doing well at his job." Then I noticed that my newsfeed was continually inundated with him selling another car. I told myself that if I was ever thinking about buying another vehicle, I would go to see Adam. Not because I already knew him, but because the hundreds of posts I had seen of him with another satisfied customer, then that was the person I would want to give a shot of having my business.I've been a Wrangler owner for over 17 years. I just paid off the loan on my most recent Wrangler. I told Adam that I was just going to look at a Mazda, that he'd have to truly sell me on why I should switch from Jeep to Mazda. Funny thing is, Adam never sold me on anything. Sure he showed me cars, and we went on a few test drives. The car kind of sold itself, and it was that low pressure, no hassle transaction that made the leap from Wrangler to CX-5 that much easier.The entire dealership has its act together. Thank you Colonial Mazda--I have not been disappointed.

carqueen

Aug 1, 2016

After going to multiple dealers to find a new car I got the best experience at Colonial Mazda. I had a bad experience trying to find the car I wanted that included the features I wanted from other dealerships. At Colonial Mazda I worked with John and he made sure I got everything I wanted and didn't leave disappointed like I had at other places. I had a great car buying experience here and the online and finance teams worked with me as well and kept in constant contact through email, phone calls, and text messages. Everything happened at a quick and organized pace and I am so happy with my new car!

CTCAROWNER

Aug 1, 2016

I purchased the car and drove away in it three days later. Cody and Jay did a great job at expediting the car buying process.

ctcarowner

Jul 28, 2016

I had a great experience purchasing my new car through Colonial Mazda. The staff was very friendly and accommodating. I am very happy with my overall experience.

ctomaino

Jul 26, 2016

My wife and I knew exactly what we wanted walking in the door. Adam, Roy, Dave, and Jay could not have been more helpful putting us into our reasonable dream car at a great price. From the moment we got there until the moment we drove off the lot in our new CX-5, we were treated with respect and honesty. These guys could not have been more attentive to our needs and they all went out of the way to make the buying experience a pleasant one. All the while getting our car ready for a same-day Saturday delivery. Thank you Adam and the rest of the guys at Colonial Mazda. We are absolutely in love with our new car!

Marco Polo

Jul 25, 2016

My son's fiance had a great purchase experience with Cody and so did I. Cody was easy to deal with and knew the CX5"s features well. He didn't pressure us on a decision, and when we decided to buy, he made the process smooth and easy. We purchased on a Friday afternoon and picked up the new CX5 the next day. I have dealt with many dealers over the years, and Colonial Mazda was the fairest and easiest experience I've had.

Dana Silver

Jul 24, 2016

John, Jason, Jay, and Roy tag teamed to help me get my wife a great new car while I was trapped on the other side of the state. They were incredibly helpful and understanding to our needs. I now kinda regret not getting my other car here earlier this year. Fantastic experience.

Stafford mead

Jul 23, 2016

Everyone I spoke with was courteous and friendly. Adam went out of his way to make it a pleasant experience. Followed up nicely and has become more of a friend than a salesperson.

thpadden

Jul 19, 2016

Had a great experience working with the dealership, Jason White, and Heather Ramos.Heather was very helpful in taking down my information and getting me in contact with the appropriate sales people. Great first introduction to the company.Jason was incredibly professional, but also knew when to crack a joke, or let the car speak for itself. Made me and my wife feel very comfortable with the whole process. Would definitely look here first when I next need to buy a car.

janemilnar12

Jul 18, 2016

Went to look at the Mazda3, was taken out for a drive and liked the car. My salesman, Adam Rivero, was knowledgeable, professional, friendly and not pushy. My transaction went smoothly as Adam prepared all the necessary papers for my signature on pick-up day. Comfortable, friendly atmosphere.

MBACSW

Jul 18, 2016

Car shopping is never easy but at Colonial Mazda my car purchase was effortless without stress and haggling. My salesman John McNeil is extremely knowledgeable and appears to get you the lowest price possible! In addition, they have a nice services feature of free oil changes there for the life of the car. I highly recommend Colonial Mazda for your car purchase and ask for John!DDF.

Newcar

Jul 18, 2016

I had a great experience with this dealership from the moment I walked in the door! I dealt with John McNeil who I highly recommend. He was extremely knowledgeable and put me at ease throughout the entire process. I did purchase a car and John made it very easy and actually enjoyable. Not something I would usually say about car shopping!

Darocha1

Jul 15, 2016

Adam Dean was great! Adam was knowledgable and answered every question we had. He allowed us time to make a decision without being aggresive. My wife and family are super happy with our new car and the experience we had. Thanks very much Adam!

Dave12345

Jul 15, 2016

Cody was awesome! Right from the start he was there to help. He was friendly, very knowledgeable and respectful. He even helped try to find a private buyer for my used car. Overall the staff was great and the transaction was put together very smoothly, despite what seemed like a very busy day at the dealership. I would highly recommend Cody Stone and the Colonial Mazda dealership!

Barb

Jul 11, 2016

I got an immediate reply on my internet inquiry re the status of a particular car I that I was interested in. All of my questions were answered and I got a follow up email the next day. I ultimately did not buy a car from this dealership because they were closed on a holiday weekend. I needed a car immediately for various reasons and so went with a dealer that was open on the long weekend.

eandrews101

Jul 11, 2016

My first car buying experience and it was very pleasing. My salesman John McNeil even offered to pick me up to get the car and I am coming from Brooklyn NY. When i spoke to John it didn't feel like i was talking to a salesman but to a person who cared about the service he was providing. I will definitely be coming back here and would also recommend this dealership to my friends and family.

April

Jul 10, 2016

Our Salesman John McNeil was wonderful. The Finance Manager got us a great deal and put everything together is a very organized and professional way. The Service Manager and his team were also wonderful. We added on the nav system to the car we purchased and it was installed immediately and was a wise addition. I would come back and buy another car from this team any day and have already recommended them to several friends.

Cherylb

Jul 9, 2016

No problems. Easy Transaction after finding the car I wanted on Car Gurus went there test drove and bought for a price I was comfortable with.

desarrigale128

Jul 8, 2016

My husband and I knew we wanted a CX 5 and were scheduled to go to a different dealership. I wanted to keep our options open an sent an email to Colonial Mazda. I knew after receiving a quick response from Heather Ramos, that this was the place to go. She answered all of my questions and there was absolutely no pressure. We made an appointment to come in a couple of days later. When we arrived, Heather greeted us with a warm smile and introduced us to Nelson Mejias where the pleasurable experience just continued. Nelson asked us what we were looking for and showed us just that. He even stepped away so my husband and I can discuss our decision. We drove our gorgeous car home later that afternoon. We will definitely be going back when the time comes.

SCOTT CARVEY

Jul 8, 2016

I am sitting here trying to find the words to describe my car buying with John at the helm. Amazing? No. Wonderful? No. Let me just say that John is a very sweet human being who promised to make buy a new Mazda fun and boy did he deliver. What more could I ask for? Well....at no moment did John offer me any sharp cheddar cheese but I forgive him! Thanx John and good luck although you wont be needing it. You are selling a fabulous product with a matching personality...I call that a winner!

Mazdacx9ww

Jul 7, 2016

Very good experience. No needless back and forth negotiation , and pressure to buy unwanted Items. Nelson are sales representative was very knowledgeable and went through and explained how to setup and use the technology features. Though my wife and I have only had are CX9 for a short time we Love it , and plan to have it for a long time.

bambam33

Jul 6, 2016

John McNeil was a great help in getting me into my new 2016 CX5. He is friendly and knowledgeable and cares about his customers. I would definitely go back to John when its time for a new car.

bdavelaar5

Jul 3, 2016

Adam was very outgoing and friendly from the minute we walked in. He was very helpful and answered every question we had. Dave was also very friendly and straightforward. We never felt pressured into buying anything we didn't need and helped us get the best deal possible. We would recommend this dealership to everyone. Thank you for the great service!

Frances Gentile

Jul 2, 2016

Cody STone gave a great presentation of the model I leased. He made me feel as though I was family instead of just a customer.

Sophie

Jul 1, 2016

I've loved all of my Mazda's...my '89 Mazda 323...my '07 Mazda 3....and now our beautiful, 2016 Mazda CX-9 Signature. Over the years, dealing with any Mazda dealership has been a great experience and this most recent one was no different. Our salesman, Adam, was friendly, knowledgeable, and attentive. We had talked through our growing family's needs, and with his help, were able to get clear that the '16 CX-9 was exactly what we were looking for- a luxury type vehicle that seats 7, has great safety ratings, can handle rural New England winters, is economical on gas for it's class, and drives both smooth and fast. It was a pleasure to purchase from Colonial Mazda. Adam made the researching and test driving easy and fun and there was never any pressure. The processing of all of the paperwork and financials were also free of pressure and a breeze. We highly recommend the car, the salesman, and the dealership!

Buyer

Jun 30, 2016

An efficient, seamless, almost effortless transaction. I found both John and Finance (can't recall his name just now) to be knowledgeable, pleasant, helpful, and patient. John was available and responsive to my questions both during and after the sale. The transaction went quickly and without a hitch.

Jayl

Jun 29, 2016

I was at the end of my lease on a 13 Toyota Rav4. The car was in great shape and wellbelow allowed mileage. I thought my best chance for a good deal would be Toyota butI was not very excited by any of their models. I happen to just stop and take a quick lookat the Mazda's in front of the dealership on a day off. Within minutes I was approached by Adam. He was very nice, not pushy and knowledgeable. What sold me was the test drive.Not a spin around the block but going up a very steep, mountain road. I was impressed hehad such confidence in the product he was selling. I've had the CX3 for over a monthand could not be happier. Jay L.

flacco92

Jun 28, 2016

friendly, professional, fast. went in looking for information on mazdas, Cody and his team were extremely professional and helpful. would recommend this dealer to anyone !

GaryD.14

Jun 28, 2016

As stated in the title, Colonial Mazda offers a excellent customer experience without the added pressure. The sales associates allowed me plenty of time to freely explore their lot before I was approached. I had the pleasure to meet a gentlemen in sales, Cody Stone. Cody is the guy to deal with. He not only provided an array of information on multiple models he also makes you feel comfortable in realizing what your needs in a vehicle may be in the present time as well as future. I must also express gratitude beyond the sales floor to all employees. From the pleasant secretary at the front to Jay in the back handling important paperwork. In short, I am happy to have dealt With Colonial Mazda. It was my first new car buying experience and the process was an ease.

Mazda CX-5

Jun 26, 2016

Adam is a pleasure to do business with. Hes extremely professional and knowledge. After deciding on a Mazda, by working with Adam I was 100% confident that I was going to get exactly what I paid for and for the right price. The entire team at Colonial Mazda in Danbury is topnotch and I would recommend them to anyone. One very satisfied customer.

mle_yle

Jun 24, 2016

I was so pleased with my experience at Colonial Mazda. I would definitely recommend anyone to go see John, he's super helpful and friendly!

nicern008

Jun 22, 2016

I used to dread buying cars because I am not comfortable dealing with the salesmen. Adam Dean is an honest and highly knowledgeable Mazda salesman and so comfortable to work with. Every question I asked about my new Mazda CX-5 he immediately answered correctly, without hesitation and to my complete satisfaction. I have bought many new vehicles over the past 40 years and Adam made our recent purchase unbelievably smooth, effortless and efficient. Adam Dean, Cody Stone, David Adam & Colonial Mazda are the BEST!!!!! For the first time I felt like Adam and the entire crew at Colonial Mazda had our best interest at heart. I purchased a CX-5 and it is such an amazing car. But it is the way Adam Dean and Colonial Mazda treats its customers that sets it heads and shoulders above the competition. Thank You Adam, Colonial Mazda & your complete staff. My husband and I are So Happy!Mary Jane Bellenot

Nicholas Schreiber

Jun 22, 2016

Overall, I was very pleased with my experience at Colonial Mazda. I had been to a couple other dealers beforehand and was not pleased. At Colonial, Heather Ramos had nicely informed me that they had the car I wanted in stock and would be happy to work with me. She set me up with Adam Rivero as my salesman and he couldn't have been more friendly or knowledgeable. He gave me a fantastic test drive and between him and the sales manager, Roy, I ended up with a great deal on a Mazda3 that I was happy with. I could tell that they cared about my business.

Mazbruh92

Jun 21, 2016

Most straight forward car salesman I've had. The test drive was a blast and when it came down to details they were very straightforward and didn't try and hide anything. I definitely recommend buying from them.

Potownangie

Jun 21, 2016

Would definitely recommend this dealership and their staff to anyone looking to purchase a vehicle. If I could rate higher than five stars I would

Tom

Jun 21, 2016

Adam and Adam helped tremendously with my purchase. Both went above and beyond to make sure I had a positive experience. Great customer service and not pushy salespeople. I recommend highly.

Nicole1024

Jun 18, 2016

This dealership was top notch! Adam went above and beyond to make sure I purchased the vehicle of my dreams! He gave me suggestions and advice, but was in no way pushy what-so-ever. The purchasing process was so quick and professional. I would recommend Colonial Mazda to anyone who is looking for a new or used vehicle at a place you know you can trust!

Cacky1027

Jun 17, 2016

Without a doubt, the easiest, painless, PROFESSIONAL transaction I have ever made! THANK YOU Cody and Dave! I would recommend this dealership and the Mazda to anyone. I could not be happier!!

b124

Jun 16, 2016

Cody was very helpful and not pushy at all about buying a car. He was honest about the car and made the process very easy and hassle free.

JD

Jun 16, 2016

Nothing but great things to say about my rep, Adam. Knowledgeable, patient, and an overall good guy to work with. I would recommend him without hesitation.

LJ123

Jun 15, 2016

Excellent and professional service. Nelson Mejias in particular did an exceptional job providing us with detailed information about our vehicle of interest, giving us a thorough test drive and walk-through of that vehicle, and being very patient with us during the decision-making process. He was fast and efficient at answering our endless number of questions, both in person and via email. Overall, Nelson went above and beyond what was expected of him and made our car buying experience a very positive one. Highly recommended Sales Associate. Thank you, Nelson!

jsiegal

Jun 14, 2016

We came in having already picked out the exact car we wanted. Within 10 minutes Adam presented multiple offers and was very open with the exact details. Took us 20 minutes to sign the paper work and pick up the car a few days later. It was perfectly clean when we got there and even had a nice bow on it!I will definitely be back in the future!

AliChase

Jun 13, 2016

We were in the market for a new vehicle and after test driving many comparables, we wound up at Colonial Mazda test driving a 2016 CX-5. John McNeil was our sales person. He took us on a very comprehensive test drive to show us all aspects of the CX-5's abilities. He was extremely knowledgable regarding all of the features and gave us all the pros and cons of the model and year we were for. While making sure we were educated consumers, he gained our friendship and loyalty by being upfront about the cost of ownership and all programs available by Mazda. Needless to say, we ended up purchasing the CX-5. Just as the test drive went well, so did the purchase! It was very smooth and left us really enjoying our car buying experience. So much so, that four days later we came back for the purchase of a second Mazda vehicle! We came back to John because we knew he'd make the experience just as enjoyable as the last. We were not disappointed! He was able to get the specific model and trim I wanted, a 2016 CX-9 Touring with Tech package. They had just arrived on the truck and he made every effort possible to make sure I had my dream vehicle. As soon as my vehicle was in, he took me on a test drive and made sure I knew my new vehicle inside and out. Even though we had already purchased a similar vehicle only days earlier, he took the extra time to give me the gold star treatment all over again. This showed me that t wasn't an act or a scripted response. He REALLY cares about his customers and the EXPERIENCE of buying and owning a Mazda. As before, this transaction was completely effortless. Financing was amazing and they quickly and efficiently got us on our way in our new CX-9. Without a doubt, I would not hesitate to recommend Colonial Mazda, and more specifically John McNeil, as your preferred dealer. I've never owned a Mazda before, but they now have a customer for life because of the quality of the product, the training of their associates and the courteous treatment they afford all of their customers.

Jim Rovello

Jun 9, 2016

While this review is on Colonial Mazda, we actually bought a Subaru from the sister store and with the help of Cody Stone.We searched online for preowned cars, specifically a Subaru Outback in the Danbury area. We had a great experience with a 2002 model and wanted something affordable and guaranteed to last. We came upon Colonial Subaru and found a car we liked for a great price. Cody Stone helped us out and provided a lot of help and patience. We ended up test driving three different cars before we settled upon an Outback we really liked (not even the one we originally came to test out). Each time we looked at cars Cody was patient, explaining all the features with each model and giving us a nice little tour of Danbury and Brookfield while we test drove the car and tried out all the systems. In the end Cody was able to find us a car with even more features for almost the same price! Even though Cody usually sells Mazda cars, he was very knowledgeable and anything he did not know he admitted up front and then found the answer for us. Anytime we had a need, he was there for us and even handled some paper work problems we experienced with our 2002 Subaru. We could not be happier with both our car and our experience.

trish england

Jun 9, 2016

I had to get a new car in 4 days, this is only my second car ever owning so I was going to be picky. We went to a few other dealers in the area and I was not impressed. We went to Colonial Mazda and as soon as we walked in Adam stepped up to answer all of our questions. He was great! He answered everything we had to ask with confidence a friendly personality. We looked at the Mazda 6 and I fell in love with it as soon as I sat down. He gave us all the papers we needed and was very sure this would be an easy process, which I didn't believe cause of all the stories I've ever heard of car dealerships, but he was correct! The next day we went in around 4pm, signed all the paper work and by 5:30pm had the car ready to drive! Actually it was ready to drive even before I got there ! Adam gave me a tour of the car and how to use it. I would highly recommend getting your next car at colonial Mazda, the Atmosphere is so positive and comfortable you'll be happy with your next choice from here.

reneeryan01

Jun 7, 2016

I felt very comfortable from the moment I stepped through the front door. I know that sounds a bit corny but I had been to 4 other dealerships that morning and I just knew that Colonial was going to be it. I had another visit scheduled afterwards, but decided to stay at Mazda. Tom Amalfitano was a perfect associate from the get go. He asked me the one question no one else had asked me "what are you using the car for"? It showed he cared and just did not want to sell me the car for the sake of getting a "sale". I would definitely recommend Colonial Mazda to anyone looking for a car...I am extremely happy with my purchase!!

Eyeguy

Jun 6, 2016

Absolutely great experience. Came in with a model and price in mind and they had the exact car in stock and at a great price. Quick easy and very pleasant transaction!

Michael McManus

Jun 6, 2016

I recently visited Colonial Mazda in interest of getting a new car. I was introduced to Cody Stone who was quite knowledgeable on the various Mazda models and a pleasure to work with. I told him what I was looking for and my budget. He worked with me, helped me get exactly what I want and made sure I was comfortable with everything before moving forward. The day I picked up the car, he sat with me and helped me set up all the features including my phone before I left the lot. Now I have a New Mazda 6 and will definitely be going back in the future just cause of his service and attention to detail throughout the car buying process. If you go in to Colonial Mazda ask for Cody Stone- The Man with the Plan!

LaurFel

Jun 5, 2016

We were hesitant to start the whole car buying process, as we have had some bad experiences with dealerships in the past. We did a lot of research online, and Colonial Mazda kept coming up as having the make and model we were looking for, at the best price. We certainly had our "guards up" when we first visited the dealership, and didn't want to seem too eager or rush into anything too quickly. When we arrived, everyone was really helpful, and the salesperson that helped us (Cody) was so nice. Our financial situation is less than ideal (due to school loans and medical bills), but everyone really did their best to accommodate our needs and make something work for us. The whole process felt very relaxed, and we didn't feel pressured into buying anything. After buying the car, we have no buyer's remorse and would definitely refer friends and family to this dealership in the future.

Dawn

Jun 4, 2016

Sadly realizing that my beloved 12 year old Nissan Xterra didn't have another trip to Maine in it, we decided that it was time to look for a new car. Getting in touch with Adam was such a blessing! He made the whole process easy and stress-free. Jeremy went over all the technical specs with me in detail, so that I felt confident that we were getting the car that best fit our needs. I'd give 10 stars if I could.

MICHELE

Jun 4, 2016

So glad I met Adam Dean at BNI and now I have an amazing new car. Love how my CX5 handles. The process was so simple and everyone was great !!! Everyone should stop by and see for yourself.

HRDameron

May 30, 2016

Cody Stone was a pleasure for my husband and me to work with at Colonial Mazda. He was friendly and personable, but also knew the details of Mazda inside and out. He took us on a very thorough test drive to fully explore the model we were interested in, and answered every question we threw at him. When we decided to buy it, he was very straightforward with the pricing and financing options, and efficient and knowledgeable with the paperwork. The sales manager, Jay, finalized the paperwork with us and together they displayed a lot of professional know-how, leaving us trusting that everything had been done correctly. Cody even took the time to walk me through syncing my phone to the car's Bluetooth system before we left. We left feeling great about our first experience buying a new car.

Katie M

May 27, 2016

This is a great dealership. Terry always gets me in to service when I need it and the team is thorough and courteous. Adam Dean was a pleasure to work with for the purchase of my new CX 3. He was so patient with my many questions re: all the new technology now available and guided me through every step of my purchase, making sure I was happy with each choice. I LOVE this car, even more than I expected to. I'm glad I stayed with this Mazda dealership. Thoroughly professional. Thanks to all!!

BGuth

May 22, 2016

The staff at Mazda is terrific. We worked closely with John McNeil, and he was so patient and knowledgeable. He worked with us over a few days as we assessed what automobile would be best for our family. In the end, we went home in the 2016.5 AWD CX-5. LOVE this car and will return to Colonial for our next car.

Daniellemichu

May 20, 2016

Adam, Roy and team mate my first car buying experience aso exciting and easy as possible. I came in with little to no experience and they guided me through everything. I had fun and felt no pressure but to make the right decision for myself. They went far out of their way to help accommodate me and support my choice. I love my car and the guys are amazing!

marcibiz1

May 18, 2016

When our Mazda 5 lost its transmission, we were devastated. It had been a great car and served us well. We went happily back to Colonial Mazda of Danbury knowing we could trust this dealership to take care of us and not jerk us around. Roy (sales manger), Joe (service manager) and Jerermy (lead service) already had a 5 star rating with our family and knew we were in good hands. This was going to be our 3rd purchase with this dealership! Then we were paired with Adam Dean who patiently and caringly aided in delivering our new Mazda CX5 to us. He was a doll and made the experience all the more relaxing and easy. Colonial Mazda bears no resemblance to the nasty image that other car dealerships traditionally have. They are true, honest decent people that deserve to have repeat business. They are GREAT!Marci & Don Durnell

oldcowboy

May 8, 2016

The test drive was much more extensive than I had expected, and I was able to repeat the drive, with other routes being offered in case I wanted to try different roads, to assure myself that I was satisfied with my selection. (I was.) Adam Rivero was patient and informative, not pushy, and always prompt to answer questions by email or telephone when not in person. I traded in a 2004 car (of another make, which I had purchased in 2008), so I needed instruction about the features of a 2016.5 model, which Adam provided. I haven't been in for servicing yet, but the buying process was painless, and I'm pleased with the results so far.

Luanneh

May 7, 2016

This is my first lease with Colonial Mazda but we have purchased two other Mazdas through this dealership in the past. My salesman this time was Dave Brown, our previous salesman was Patrick Larson (now Sales Mgr). Both salesman were professional, patiently answering all my lease questions and I never felt pressured. Colonial Mazda worked with me as I had an expiring lease from a different car company. I would highly recommend this dealership and these salesmen.

Tracy H

May 2, 2016

I just picked up my 3rd Mazda from Colonial. This was my first time working with Adam - and probably not my last, The whole transaction could not have gone any smoother. Big thanks to Terry Adams for the Mobile Link installation, and to Roy Morel for patience while we "crunched the numbers". Special thanks to Adam Dean and Patrick Larson for answering all my questions, and being available over the phone & email when I couldn't be there in person - oh, and letting me test out the CX-5's stereo system in the showroom :) You'll see me back in a few years for my 4th Mazda!

alank

Apr 27, 2016

The sales rep, Adam Rivero, was very patient, answered all of our questions and did an excellent job of enumerating and explaining the new features and how they work. If you haven't bought a car in a while, there are quire a number of new electronic, safety and navigation features that you'll want to understand. A good presentation will go over these I enough detail so you understand without overwhelming you.The test drive was much more comprehensive then I expected and was really very helpful. It really sold the car. I would definitely recommend this dealership.

lin

Apr 27, 2016

Our salesman, Adam Rivero was very knowledgeable! He helped us through every step of the buying process and was friendly. He helped us learn more about the features of the new car.

Patrice

Apr 23, 2016

Me experience at Colonial Mazda was excellent! Great, helpful salesman made this grueling task of getting a car seamless, really easy, and pleasurable! Thank you so much Nelson!

mwt

Apr 22, 2016

I had a very pleasant experience dealing with Patrick with the lease of my 2016 Subaru Legacy. I'm in the insurance business and I deal with a lot of car dealerships and Patrick is as professional as the come. Thank you Patrick!

Lynda

Apr 21, 2016

Picked up my new Mazda 3 yesterday and I love it! Adam Dean went beyond himself to help and work with me. I will recommend Colonial Mazda and Adam Dean to all of my family and friends. It was a very smooth purchase.Thank You Adam and Thank You Colonial Mazda

Joann and Charlie

Apr 20, 2016

Alex Rivero and Roy Morel made our car buying experience so simple and easy. Alex was so thorough explaining everything about the car. He was a true gentleman and not your typical car salesman. He truly cared about our concerns. Both he and Roy took care of all the financial arrangements all we had to do was show up. Thank you both!Joann and Charlie Gavell

Amanda913

Apr 14, 2016

My first time leasing a car on my own (I had previously bought my siblings cars from them) was a great experience because of Jason White at Colonial Mazda. My father, who is very interested in cars and always looking into new models, new leases, new purchases etc and has met his fair share of car dealers, agreed that Jason is one of the best dealers he has interacted with. Jason was informative, never pushy, helpful, friendly, and a joy to work with. I can't thank him enough for helping me choose the perfect car for my first lease. I highly recommend Colonial Mazda, as well as Jason White.

Eglaen1

Apr 14, 2016

David Brown is a great professional who helped my daughter in a rather complicated situation to get all resolved in due time. She is now all set and happily driving her new Mazda .

Michael Staniewicz

Apr 13, 2016

I wasn't really in the market for a new vehicle, but when i saw the 2013 CX-5 in sky blue online i knew i had to check it out. I've always been a bit leery of car salesmen but from the moment i met Adam he put me completely at ease. He got the the very best deal that he could and made the whole process a pleasure. Super cool guy and i would recommend him to anyone looking to buy a new vehicle! Thanks again Adam!

HoZi2016

Apr 11, 2016

We are on our 3rd Mazda: 2 previously purchased and this third one a lease. We have always being very satisfied not only with purchases but above all with the staff from Jeremy who babied our previous Mazdas and introduced us to Adam, who is such a pleasure to deal with and who listened patiently to our needs and delivered to our joy and to Roy who made the paper work for the lease simple enough.Thank you all and Adam, thank you so much for coming in on your birthday! Hope the wings were good!See you all at our bi-annual oil changes!

Mapes

Apr 9, 2016

My husband and I recently bought a CX5 from colonial Mazda. The staff was extremely helpful and knowledgable. We were trying to decide between the touring and grand touring versions. They helped us to pick which car was best for us, they did not say the grand touring to get us to spend extra money, they asked about the features we felt like we needed in a car. We brought our 6 month old daughter. When it was time for her to eat we moved over to the couches (which is so simple but made it easier). We would recommend this dealership and plan to buy our next car there as well. Nelson and Pat were great!

Acura16

Apr 8, 2016

Such a great team of professionals at colonial Mazda. Adam Dean was awesome. Roy Morel in finance was great. Heather Ramos was also very helpful.

AKovack

Apr 8, 2016

From the very beginning I had an amazing experience at Colonial Mazda. Joe Lionetti and his team took amazing care of me when I brought my Mazda Tribute in to be looked at. They were quick, honest, and always had my best interest at heart. Joe recommended Adam Dean after weighing out all the options with me and finally making the decision that it was time to get a new vehicle. Purchasing my new Mazda with Adam was quick and easy. He was very friendly and a pleasure to work with. I would highly recommend Colonial Mazda!!

linda

Apr 8, 2016

I had purchased cars in the past, but I had never experienced such a wonderful people to work with, so helpful and going above and beyond to help me. And I LOVE THE BOW!!

MARITZA GONZALEZ

Apr 6, 2016

I have to say I've purchased cars before but this was a first . my husband and I were casually walking around the Colonial Mazda lot in Danbury Ct, when Adam Rivero, came out and introduced himself , what a wonderful well spoken and knowledgeableable sales person this young man is and as we continued inside and meet the rest of the staff we felt pleased as well. Absolutely no pressure at this place. Adam Rivero, is and outstanding sales person whom I would differnately do business with again. I love my car ! Thanks Colonial Mazda

Spd

Mar 31, 2016

I went to Colonial Mazda on a recommendation from a friend and it was worth the drive from Stamford. The whole process was efficient and simple. I'm very happy with my new car. Best car buying experience I've had.

Susan&Bob

Mar 30, 2016

This was our first visit to Colonial Mazda. We started looking for a car with Mazda in mind but had no intentions of buying that day. Previous experiences at car dealerships always seemed to be trying and the salespeople always seem pushy. We found this not to be true at Colonial Mazda. Our salesman Adam Rivero was friendly, courteous and kind. He took us out on different roads to get the feel of how the vehicles responded on different roads with curves, hills and surfaces. He patiently explained the features of the automobile from top to bottom. I can't say enough about how the sale was handled.

CX5

Mar 24, 2016

I read great reviews on the Mazda Cx5 and went to Colonial Mazda to see for myself. I worked with Cody and he was very honest about not only the CX5 but the other cars I was considering as well. Cody took me for a great test drive and showed me that everything you read online about this car is true. His knowledge of the car and honest, non-aggresive approach made my decision very easy. Roy in the finance office made the loan process and a breeze and explained everything very clearly for me.Thank you Colonial Mazda I love my new car!

LGR~Runwith81

Mar 24, 2016

We went the "Extra Mile" to Colonial Zoom-Zoom even though we have "just another" dealer closer & O' Lord, we're SO GLAD we did!! We went in with specific goals in mind and Adam & Crew far exceeded all our expectations. We test drove both the CX~3 & 5 with open minds... loved both, but went with a loaded 3 that I didn't think was do'able... Adam & crew went above & beyond to make dreams come true!3 hours later (& a "free Wings lunch" down the road, (special shout out to Adam & Red) while they detailed my 3... are you kidding me...? Wings & beverage while the Boys in the back spiffed up the 3 before driving off!!! Yeah, Special dealer, Special Staff ALL AROUND for sure!!) Anyhoo, 3 hours later we're out the door, Zoom~Zoomin' down 84 in my Shiny new 3 stoked from the WHOLE experience. No Pressure, No Hassle, just Awesomeness Personified! Great Job All! (Time for a "Road Trip!!!")

Sarasem

Mar 24, 2016

Totally awesome experience from Step one!! Adam is an extremely knowledgeable sales man ,hands down he knows his vehicles . It was honestly the best buying experience I have ever had .No haggling no pushing to purchase unneeded items .We were sooooooo happy we purchased two vehicles # happy to be part of the zoom -zoom family Dave and Roy also professionalism and class A++ # new friends zoom zoom

Tuck78

Mar 23, 2016

Dave Brown, Roy and Dave Adem are amazing. I'm on my second Mazda with them. After having a son in December I needed an SUV. Colonial Mazda's no hassle no pressure invirnment made the sales prosess easy and fun. I ended up leasing a CX-5 and got a great deal. A few months later I needed a commuter car. The relationship that I built with the team made it comfortable enough for me to call up, explain my needs and wants. Dave Adem suggested a pre-owned 2010 Mazda 3. He offered to have it driven down to my office for test drive. I told him it wasn't necessary and kindly have it ready for the following Tuedsay. I bought the car sight unseen or without a test drive. I was more than comfortable to do so as I trust Colonial Mazda and know they have my best interests involved. Dave Brown, my salesman was knowlagable and cool to work with, Dave Adem was fantastic and Roy in finance was a pleasure to work with. I can't say enough about the team!!!

robertjenna

Mar 22, 2016

This was my first ever car buying experience. Tom made me feel very comfortable throughout the process. The first time I saw the car he stayed 20 minutes after closing so that I could take a test drive. He was extremely patient with me when I asked questions, and he answered me in terms a 23 year old first time car buyer would understand. Overall I am extremely with the car I bought and the experience I had there.

MRobbins

Mar 21, 2016

My experience with Cody and Colonial Mazda was fantastic. As a woman car shopper, I've gotten used to dealers spending more time trying to impress my husband than listening to me. That was not the case with Cody. He listened to me and although I had done a lot of research, was able to show me how the CX-5 was exactly what I was looking for. He was right. Love the car and would highly recommend Cody to anyone as the best person to see to get their next new vehicle.

Alexandra_Walsh

Mar 20, 2016

Cody was great from the moment we walked in the dealership. This was the first car I purchased on my own and he had an answer to every one of my or my dad's questions. Everyone at the dealership was great!

BGuth

Mar 20, 2016

John provided the best dealership experience I have ever had. He immediately established his credibility with his passion and knowledge of Mazda and the car world in general. He patiently took us through two test drives, each of which was about 40 minutes. He then answered our questions for, I'm embarrassed to say, a few hours. My wife and I felt like John was working in our best interests in terms of pricing and all of the decisions along the way. Between John's performance and the performance of the CX-5, we drove home very happy customers.

Beth

Mar 10, 2016

Adam Dean and Roy Morel were wonderful to work with, we have never gone to a dealership that made it so easy and completely stress less to purchase a car..thank you so very much! Also thank you Heather Ramos for hooking us up with them. To colonial Mazda, you should be very proud to have them working for you. Your Frontline is so important and these guys and girls were great!!

jr3459

Mar 10, 2016

I recently purchased a use vehicle at Colonial Mazda in Danbury CT. This is a fantastic business and a model for car buying. Super competitive pricing brought me in and their style and service makes me want to go back. They were professional from the first phone call and super easy to work with. The whole process took less than 4 hours of my time and I am extremely satisfied. Nelson Mejias was a dream to work with. Roy has built a fantastic team!

Fer luchito

Mar 8, 2016

On the moment we get there Adam is a good friend and friendly and help us and everything we need and the car we need shows the right car for my wife and I we happy !!!! With our new car in the future I will go to Adam once again he is the best

Mazda

Mar 8, 2016

Over the last 10 plus years, we have purchased or leased 4 cars from this dealership. We keep returning to work with them because they not only have a wonderful product, fair pricing, a fabulous service department, but also because the people who work for Colonial Mazda are professional and personable. From the manager on down, when we walk in they remember our names. Nelson Mejias has been our agent that we have worked with on the finalizing the closing of our deals. He is very professional, personable, honest, and just the nicest man. He calls to check in with us on how the cars are working and if have any questions. We are thinking of moving out of state, but seriously will consider coming back to Colonial Mazda when we are ready to purchase or lease another car becuae of the relationships we have fostered here. Highly recommend.

BGM123

Mar 7, 2016

This is our second car through Colonial Mazda. The experience is always fantastic. No pressure and great customer service. Cody Stone was a pleasure to work. His knowledge and level of detail made the transaction fast and stress free.

Jmurman83

Mar 3, 2016

This is my second Mazda purchased from Colonial Mazda in Danbury and I have nothing but the best to say about them. No hassle, honest sales. Adam, Roy and Scott made purchasing my new vehicle simple and enjoyable. I have serviced my other Mazda's here for years and the service department is wonderful and always a pleasure to deal with. I would 110% recommend this dealership to any one looking to purchase a new or used car.

JamesR2190

Feb 29, 2016

I am very happen with my new 2014 Certified Mazda 3 it's tough to find manual cars in the market, but the team at Mazda found me a barely used ride to fit my style. Adam Dean and Roy Morel made me feel right at home and were very knowledgeable about the car and warranty.

Tracy

Feb 29, 2016

I have a Mazda that I purchased at Colonial Mazda in 2006, so I went back and leased a Mazda 3.Wonderful experience!!!They all went above and beyond to accomodate my needs

AMP2014

Feb 28, 2016

Nelson at Colonial Mazda was extremely helpful, patient, and informative. Nelson is not your typical "pushy" car salesman. He allowed us to move at our own pace, and educated us throughout the car-buying process. He was very responsive and overall a great person to work with. If you are looking for a great car-buying experience go see Nelson. We are very happy with our purchase and experience with Nelson and Colonial Mazda.

newcarbuyer

Feb 28, 2016

I wanted to buy a new Mazda. I did my research on the internet so I knew what I wanted and what it was worth. I am not the type to care about haggling for the last $100 but I want a fair price that reflects the true selling cost of a car. I stopped by to look at the car and talk with the salesman. The initial price offered was right on the average for our area and then he reviewed all the possible rebates and found one that applied to my situation. We agreed on the spot, I picked up the car two days later. Could not have been an easier transaction.

Mtthwgml

Feb 27, 2016

I wanted a new vehicle for my family and Adam was able to find the right car at the right price. The entire process was the most painless car buying experience I've ever had. His communication was on point. I would definitely recommend anyone to Adam and Colonial.

JenniferE920

Feb 26, 2016

My husband & I purchased our new vehicle (a certified, pre owned 2013 Mazda CX-9 Grand Touring) through unfortunate circumstances. We weren't in the market to buy a car. My husband was in a pretty awful car accident. We met Adam, and knowing all we had been through, he went above and beyond (all though reading through various reviews, I think it's just the type of great guy he is) to make our car buying experience as easy & effortless as possible. He is a wealth of knowledge. He not only knows so much about the product he is selling, but of every aspect of the car buying experience. From getting us set up with Roy, (the phenomenal finance manager) to working with the service team to make sure the car was in mint condition for us, to dealing with all questions and concerns I had about the process of dealing with our insurance (since I had never dealt with a car being totaled before and didn't really know how the whole process of getting the new car would go). He walked us through every step and never made us feel pressured or rushed. In fact, he made us laugh a lot & put us at ease during what was a stressful time. I can't thank him enough for getting our family into a beautiful, safe family car that I know will last us years and years to come. Thank you Adam and everyone and Colonial Mazda!

mike0911

Feb 26, 2016

I cannot say enough about everyone and everything about my experience at Colonial Mazda. Ken Hicks was my main salesman there, and from the first time we talked on the phone till today he has been like a friend that I have known for a long time. He has gone out of his way to make sure that I was comfortable with financing as well as the condition of the pre owned vehicle I was purchasing. Although the vehicle was purchased "As Is" when a minor problem arose a week after purchase he did not hesitate to say bring it in ASAP. Upon arrival I was put in contact with Jeremy Reichin from the service dept. who also went out of his way to make sure that everything was taken care of. Since that day I have received multible calls from both of these gentleman to be sure that I was satisfied and all problems were rectified. Any person that I know looking for any make or model vehicle I will send to Colonial Mazda to see Ken because when they see the personal attention and the professionalism that he exhibits they will know they are in the right place. Thanks again Ken and Jeremy for your professionalism and personal attention

rcarden

Feb 26, 2016

We recently purchased two cars from Adam and Colnial Mazda. He truly makes the buying experience relaxing and enjoyable. Colonial is not the closest Mazda dealership for us but the excellent experience makes the drive worthwhile.

nes5775

Feb 23, 2016

Just got a new CX5. I was extremely happy with the service I got from Nelson Mejias and Patrick Larson. They made the purchase go smoothly and made it a pleasant experience. I would highly recommend buying a car from Nelson and Patrick.

123455

Feb 22, 2016

I have been going to several dealers to get a new car. Colonial mazda was the best! John was very friendly and helpful. the whole experience was really easy, no pushing and so. He also helped returning my rental car. Roy also helped finalizing the financial stuff fast! Id recommend colonial mazda for anyone thinking of buying a Mazda!!

cooper

Feb 22, 2016

Nelson Mejias was very courteous and knowledgeable . He was a pleasure to work with , I never felt pressured or put upon to purchase a car . He was also very helpful in answering all my questions and concerns about Mazda . The test drive really sealed the deal , the car ( mazda6 ) was very responsive and it got the gas mileage that I was looking for. I would definitely recommend this car dealership.Having only spoken to Joe Lionetti on the phone . He delivered on the installation of the fog lights as promised. I am looking forward to meeting him in person when I bring my car in for servicing .Roy Morel was also a pleasure to work with . He was very knowledgeable about the extended warranties and products offered by the dealership. Plus the 0.9 APR for 63 months didn't hurt .

kcrozier

Feb 21, 2016

I recently purchased a 2016 Mazda CX-5 from this dealership. Right away Adam Dean made my husband and I feel welcome and like a friend. He was patient and willing to go above and beyond to help us find the right car at a price we could afford. He worked very hard and was always honest- we felt very comfortable and never pressured in purchasing the car. Each member of their staff that worked with us made it their priority to have this run as smoothly as possible- and it did. I can't express how happy we are with our purchase and our new car! Thank you to Adam, Roy, and David Adam for making this happen for us and helping us have such a positive experience when purchasing a new car!

Beechcapt

Feb 20, 2016

I just purchased a CX-5 and I love it. Adam Dean just sold us another great car. We had such a great experience buying the first car with our son that it was real easy to buy this one with Adam. Roy was very helpful with the financing and explaining our options. I will recommend these guys to all my friendsDennis M

AnneA

Feb 19, 2016

I highly recommend Nelson! What a nice guy! If you are looking at a Mazda, be sure to have him take you on an extended test drive. I was having trouble deciding between the Honda CRV (my husband have been loyal Honda owners for years) and the CX-5. I came back for a second test drive and Nelson took me out and showed me all the CX-5 could do. This made my decision easy. The Mazda clearly won the contest. Not only was Nelson knowledgeable, he made the whole experience stress free. When he told us to see his boss to finalize the purchase, we cringed thinking "ok this guy is going to lay on the pressure to purchase extras". His manager, Roy Morel, was just as nice and relaxed. It was, without a doubt, the best experience we have ever had buying a car. Don't hesitate to buy from Nelson and Colonial Mazda.

Teach71

Feb 18, 2016

I have never dealt with a nicer group of people! No pressure and honest! They went above & beyond to help me get the vehicle I wanted without hassle. Nelson, Dave and Patrick worked to come up with the perfect car with just the right equipment for me! I would HIGHLY recommend this dealership to anyone! Looking forward to a long & happy relationship with the entire Colonial Mazda family!

nickcook530

Feb 17, 2016

I had a fantastic experience buying a new car from Colonial Mazda. This was my first car purchase so I was prepared for all the negative stereotypes of Car Sales to come to fruition. I'm extremely happy to say that, contrary to my preconceived notion, I had a terrific experience. Everything was explained simply and succinctly so I didn't feel like anyone was trying to talk above my head. The sales team was not pushy at all and answered all my questions, even the dumb ones, with total professionalism. Financing, registration, and all the other paper work was handled by Colonial with ease. I would recommend this dealership to anyone looking to purchase a Mazda!

Joan Francis

Feb 11, 2016

Our salesman Patrick did a great job of showing us options within our parameters and following up on our questions. We never had to jump through hoops. Patrick took care of all the details and found us the car we wanted.

Barbara46

Feb 7, 2016

Yesterday we bought our 1st Mazda! We chose a certified CX7. We were very impressed with the professional and courteous staff that helped us but our "new" car and allowed us to pick it up the same day!! I will definitely recommend you to all my friends and family!!

lAL0720

Feb 5, 2016

Great customer service, very knowledgable. Accessible at any time to answer questions. Not pushy. Very informative and helpful. Took the time to review all of the features of the car

rfk66

Feb 4, 2016

My experience with your dealership and specifically Patrick Larson was top notch. We did the majority of our discussions through email, which was not only convenient but very refreshing. Patrick is a complete gentleman and professional. I never felt like I didn't know what was going on or that I was being taken advantage of which has been my experience in the past with other dealerships. Thank you again for a seamless transaction.

getwine49

Feb 2, 2016

My wife and I were extremely pleased with the way we were treated at Colonial Mazda by Tom Amalfitano and Fred Cook, the credit manager. We had an unusual request. We were not sure if the car considered ( a Mazda 3 ) would clear the top of our driveway. After comparing the ground clearance of our considered vehicle with the one of others, Tom let us drive the car to our house 20 minutes away. To our relief it cleared the top pf the driveway. The rest was a breeze. 2 thumbs up to the Colonial Mazda team.

NYR62

Feb 2, 2016

I had a great experience purchasing my car at Colonial Mazda. Nelson Mejias was very helpful and was always avaliable to answer any questions that I had. Thanks again for all your help! I love my new 2016 Mazda CX-5.

Sheila B

Feb 1, 2016

I have bought new cars in the past, but my buying experience through Colonial Mazda has been by far the best! Very pleased with the pleasant and professional staff! Notable mention to Dave Brown, Dave Adam and Fred Cook....Thank you Special thanks to Dave Brown for listening, making my purchase simple - low pressure and taking the time to explain all the features in my new 2016 CX-5 Grand Touring....I love it! (The bow was a nice touch!)I will definitely recommend this dealership!

Tasha611

Jan 28, 2016

Patrick did an excellent job explaining the car to me and answering every question I had in person, text, phone etc he was always available to talk! He was very friendly and didn't give off a dishonest vibe like many car sales people do! He walked me through the process and made me feel comfortable about my purchase.

LJ

Jan 26, 2016

My husband and I had an excellent experience. All the transactions as well as the financing was extremely efficient. Every one was so friendly. Thank you Tom and Fred. LJ

SatisfiedCustomer

Jan 26, 2016

I recently purchased my second Mazda from this location. My dealer, Mr. Cody Stone, WOW'd me yet again; as did the whole Mazda team. The whole team has been extremely pleasant, which was greatly appreciated by my family and I during tough times. About two months after the purchase of my first car, I was hit by another driver, and my car was deemed totaled. My first instinct was to call Cody, and he helped me through that whole torturous process with no problems, never once making me feel as though the situation was too much of a hassle for him to deal with. Mr. Cody went above and beyond to help me find the (second) car that was right for me, and didn't cease until we found it. Even during the months that have followed my purchase, he has been kind enough to answer all of the questions I had, no matter how confusing and ridiculous they may have been. I will be recommending CODY STONE for years to come, and look forward to further visiting this dealership and Mr. Stone himself.

MelissaF

Jan 25, 2016

Excellent experience with Dave. Always professional and easy to work with. We will return when my next son is ready to drive. Will recommend Dave in the future to anyone looking for a new car.

Robbin1225

Jan 25, 2016

My search for a new car, or let's just say a car in general, began quickly and with much dissapointment. Financially I had a decent deposit but struggle with financing due to no credit and bad credit, spurred on by a slow economy in my husbands work field. I pretty much gave up getting a new car with just a few little goodies in it, and approached a few, let's say, "Car Sharks". Yikes, it was scary to see how much I would pay in interest for a car that I wouldn't even have on the road in 6 years. I was very familiar with Colonial Mazda and decided to throw my hat in the ring. Right from start, John was positive that we could work out a deal. I was like " Really? My credit has been turned down , sharks want to give me credit at double digit financing , and you're willing to attempt this? He worked do hard for weeks, alongside Fred, the finance guy. When John called me back and said he had great news, I was so excited! They were able to put me in a 2016 Mazda CX3 that even had the goodies I wanted at an amazing finance rate with a real bank! Even if I wrote this review in all CAPS, it wouldn't show you the joy and excitement that Colonial Mazda gave me and my family! ???? Zoom ZoomRobbinNew Fairfield Ct

katrina2016

Jan 23, 2016

I met Tom Amalfitano April of 2015 to look at the Mazda CX-5 models. I test drove the car, inquired about its features and every step of the way Tom was very patient, knowledgeable and gave me his undivided attention. I never felt rushed or pushed into making a decision to buy the car there and then. I left with a lot of printed materials and he even emailed me the specs and pricing of the cars that were available at that time.Fast forward to January of 2016 (after doing a lot of comparative research), I decided to pay him a visit at the dealership. We discussed the pricing, he brought it down to what I felt was fair and thoroughly explained every item that was on the invoice. He then inquired if I wanted to add some special car packages , of which I declined. Then he made me choose whether I wanted to avail of their financing option or do a third-party. The bottomline is, everything was explained crystal clear and I never felt rushed or pushed into making a decision that I would later regret. Roy Morel and Fred Cook also gave me the same experience . They are very courteous, professional and reliable. Overall, the whole buying process was stress free, smooth and comfortable.

GeorgeMCatechis

Jan 22, 2016

My daughter looked for a dealer she could trust, based on the ratings Colonial Mazda had, she traveled from Yorktown Heights, NY to see the Mazda line up. Dave Brown showed her the CX5 and she fell in love with it. Long story short, she put me in contact with Dave, and he handled all the paperwork before I entered the dealership, you see I had to travel from out of state to purchase the car for her. When I arrived the car was prepped and ready, Dave patiently walked us through the entire process and assured that my daughter understood her car thoroughly, it was amazing. I am so happy with the outcome!I also have to add, who is ever happy dealing with financing? Thats where Fred Cook comes to play, great personality and made the entire process a pleasure. I have yet to deal with a team that is professional and good at what they do, I highly recommend the Colonial Mazda team as a trustworthy and strong experience that will give you a great outcome when shopping for a car..

first mazda

Jan 21, 2016

Patrick made the difference in my choice off buying an AWD small SUV. I had intended on test driving Subaru, Honda and Toyota but my experience with Patrick helped me decide to give Mazda a try. Perhaps, if he were working at another dealership, I would be driving a car sold by him.

ecatechis

Jan 19, 2016

Great customer experience thanks to Dave Brown when purchasing my new vehicle. I experienced a thorough, quick, and easy purchase thanks to Dave, Fred Cook, Dave Adam, Roy Morel. I have never experienced such great customer care when purchasing a vehicle and am overjoyed with my purchase! I definitely recommend the Colonial Mazda dealership for anyone looking to purchase a vehicle!

peae90

Jan 19, 2016

Was treated very fair and not rushed. everyone worked with me and i felt comfortable the whole way through. Adam was not pushy at all and helped me every step of the way.

Austinbastiani

Jan 18, 2016

Adam is by far the best guy at this dealship. He treated me as if I was his brother and my mother as if she was family. I would most definitely be a repeat customer as log as he is working there.

Heather

Jan 17, 2016

My sales associate Cody was very helpful without being aggressive and pushy. His patience paid off! We were able to get me in a fun car that fit my needs. :)

allieguerriero

Jan 16, 2016

I had a great experience leasing a car from Colonial Mazda! We worked with Nelson Mejias and he was very patient, kind, and knowledgable. He was not pushy and allowed us to take our time while also helping us chose the most reasonable and practical car for my needs! I am very satisfied with my experience and I would definitely recommend my friends to buy a car from here.

2016new car owner

Jan 15, 2016

We had a great experience with our salesperson Ken Hicks.. Very knowledgeable and honest... Took a lot of time with showing of the car and wanted us to be happy ... The transaction went very smoothly and FAST..Thank you

happycx5

Jan 14, 2016

I traded my 2011 Mazda CX7 in for the 2016 Mazda CX5 and the transition process couldn't have gone smoother! Patrick was my salesman in 2012 and I used him again for obvious reasons, he is very professional, easy to talk to (with a great memory!), and listens to what I want in a new car. Overall, buying a new car from Colonial Mazda was easy and painless. Knowing that I now own a new car with all the bells and whistles I wanted for a great price, makes me very happy!!!!

ldeluca6

Jan 14, 2016

Found the vehicle I wanted on the website on Saturday. Called into the dealership and discussed an appropriate time to see the car. Salesperson was available within the hour, had the car ready and I was test driving the car within the hour. Hassle free negotiation, picked up the car and was on the road by Monday.

BCaldyx5

Jan 12, 2016

Great experience, great people, and great cars! The salesman, John McNeil,bwas a great help throughout the entire purchase process and saw to it that I had no worries about the car I was purchasing, really made me confident with what I was getting from Colonial Mazda.

FlyGirl

Jan 12, 2016

We just leased our new CX3 from Adam Dean. He was a true professional and he made the process easy and painless. This is our first Mazda and it is really a fun car to drive. A very good experience from start to finish

smitola

Jan 12, 2016

My experience here was excellent, I couldn't have asked for better! Patrick was super helpful and made the entire process run very smooth. He provided excellent customer service and was great at follow-up without putting on the pressure to "buy, buy, buy now!" I felt at ease and make this important decision and test drove the car I purchased a couple of times; Patrick was very patient and addressed all of my concerns and was very knowledgeable. I was very impressed how smooth and fast the process was once I decided to move forward and how effortless it was on my part. Patrick took care of everything! It was so easy-- no headaches, no hassle. The car, used, was filled with a full tank of gas, spotless and beautifully detailed--squeaky clean and shiny... good as new. I could not have been more pleased with a car dealership. I definitely highly recommend this dealer; he would get my repeat business for any future purchases. Great attitude, outstanding communication, excellent follow-up, knowledgeable, organized, and I got a great price. I couldn't be happier with my car! LOVE it! :)

Ajay

Jan 11, 2016

Right from the start, from the original web quote (to multiple dealers) for a new CX-5, all the way to the delivery of the vehicle, these guys were great to work with!Tom provided a very clear quote up front, itemized per our request, with no hidden fees... The next day he was out but one of his co-workers, Heather, was able to pick up right where he left off and answered a bunch of questions for us. Because we were shopping around, it took us a couple days to make a final decision, but at the end of it, Tom was able to give us the best price for what we were looking for. And not even once, did he try and add on any extra items that we weren't interested in.Without getting into the details, we had some timing issues on our end with when we would sign the papers vs. when we would get the vehicle, but Tom was able to think outside the box and worked out a scenario with us to get around some obstacles and facilitated delivery of the vehicle over to us (we're not close to the Danbury area) vs. us having to come in again just to pick up the new car!.Overall, we had a great experience working with Tom, Heather, and are very happy with the whole process... can't say enough about how friendly they both were in all forms of communication (email, phone and in-person)! We would highly recommend working with this team and will be sure to revisit them when it comes time for our next vehicle!

cmarchzoomzoom

Jan 11, 2016

I recently leased a CX3 from Colonial Mazda, my first Mazda. First off if you want a car that's stylish, well rated for reliability by Consumers Reports and perfomance by Car and Driver, and just darn fun to drive, look no further than the CX3. As Car and Driver wrote you have to drive it to fully understand but zoom zoom says it all. As far as Colonial Mazda, you will also not be disappointed. The buying experience with Tom A was pleasurable and stress free and we were able to agree on a price almost immediately. He was knowledgeable about the car and very responsive and friendly. I highly recommend Tom and Colonial Mazda and plan to return for future cars.

fuller033

Jan 9, 2016

My wife and I were completely against the idea of stepping foot into any dealership as we began our search for a small SUV. Our first stop was with Mazda and met Adam Dean. Right off the bat we realized that he was on our side, and we weren't being bombarded to buy a car. We test drove a CX-5 and didn't want to settle on our first car. We visited four other different dealerships for small SUV's and not only did we settle on the CX-5 for the ride itself, but it was because of Adam. Every other salesmen we dealt with basically told us that their car is the best thing in the world and you HAVE to buy it, that they were going to throw in all of these deals if you purchased it the day we looked at them which was garbage. Adam treated us like his friends. Obviously buying a car is a big deal and he didn't make us feel pressured AT ALL. Adam made our purchase extremely smooth and helped us out quite a bit. I can't say it enough how happy I am that we went through this experience with Adam. We are super happy and will definitely recommend him to all of our friends looking for Mazda's. The shop made our CX-5 sparkle when we picked it up. A great car buying experience period.

Lovemymazda

Jan 9, 2016

This was our second time working with Tom on leasing a car. He provided us with an excellent customer service getting us the car and the deal we are very happy with.

Proud Mazda Owner

Jan 9, 2016

I purchased my Mazda 6 just over a year ago, and I have been so happy with both the sales and service department. Colonial Mazda strives for excellence; they treat their customers like family. Patrick Larson, my sales representative, is professional in every sense of the word, and Service Representative Jeremy Reichin has gone above and beyond to make this customer very happy! I highly recommend this dealership....to me, this is the most professional and courteous dealership I have ever known.

LegacyTrainer

Jan 8, 2016

I am a personal trainer and my car needed an upgrade badly. So I bought my pre owned Subaru Legacy from Colonial Mazda in the Winter of 2012. I walked in and Adam Dean showed me exactly what I was looking for. After a fun test drive on the back roads of Newtown, I was sold on the car. I made a fair offer and Adam went to his boss Dave and he accepted. I drive all over Fairfield County and I never have been stuck in the snow. Adam still texts me every now and then to see how I am and how the car is. Jeremy is the only guy I have ever let service my car and he knows his stuff. I've sent many of my friends to Adam and Colonial Mazda in the past 3 years and they all agree that he really does care about his customers.

Caramazdalove

Jan 7, 2016

This is our second lease with Mazda and we worked with Adam Dean both times. We have 4 people and 4 cars to worry about & it gets expensive to buy & insure. Mr. Dean and Mr. Adams worked with us on a very sweet deal-even better than 3 years ago! Most of the negotiations were done over the phone and via email which makes it super easy. Adam stayed until 9 pm to meet us. He is professional, easy & fun to work with! By the way, the new Mazda 3 is amazing! More luxurious, sporty-rear camera, cruise, blue tooth...so happy!

Edieloveshercar

Jan 7, 2016

Tom Amalfitano is the guy I'll be buying all my cars from and will recommend all my friends to go to him.He recommended the Mazda cx3 for me and he was right?its perfect for me.i love it!

gratitude2009

Jan 7, 2016

I'm extremely happy with my recent experience at Colonial Mazda. I negotiated everything concerning my new CX5 lease via on-line communication. Salesman Tom was courteous, communicative, thorough and clear.

Mazdafan

Jan 5, 2016

We have bought a total of 6 cars from Colonial Mazda, between myself and my family. Tom is our go to guy. He's great!

Noemij

Jan 5, 2016

I just leased my second Mazda Cx-5 from Colonial Mazda!Adam was our salesperson and we had a terrific experience leasing our first and second car with him.Adam worked out an excellent lease deal for us..Great attention to detail and incredibly accommodating with meeting us late at night because of our work schedule. The process was so quick and stress free, we appreciate the personal attention every step of the way. Thank you Adam for assisting us with our car needs.

Happy

Jan 2, 2016

We've purchased many cars over the years and knew what we wanted before going to Colonial Mazda, and were introduced to Ken Hicks, he was very knowledgeable and answered all our questions. Very easy to deal with making it a pleasant experience.

belle

Dec 31, 2015

Let's face it, no one really likes the whole car dealership/purchase experience. We had a great experience with this dealership and our sales rep was not only extremely knowledgeable, but an all-around pleasure to work with. No haggle deal. Gave us the best price right up front.

happy owners

Dec 31, 2015

From the moment we walked into Colonial Mazda, we felt at home. We had done a lot of research on the CX-5, and Nelson's in-depth knowledge and pride in the vehicle were evident. He joined us on the test drives, which allowed us to get answers to our questions as they arose, and allowed him to point out various features in action in various driving scenarios. We particularly appreciated the thought he put into choosing the route for our test drives, trying to simulate our daily driving conditions as closely as possible. Nelson's and Roy's kindness and no-pressure demeanors made the entire experience a pleasure. We also had a great experience with the service department. Joe and Jeremy went above and beyond to get snow tires put on the car before we took delivery, and they and the entire service department were friendly and welcoming. We have no doubt we're in good hands. We couldn't have asked for a better car-buying experience.

ykaras

Dec 31, 2015

David Brown is the best!!!! So helpful, kind, and willing to go out of his way to ensure you get the best deal possible. Definitely recommend!

mld

Dec 30, 2015

I was on my way to buy a Honda CR-V and stopped into Mazda, at my husband's request, to 'check out the CX-5. I'm glad I did! Adam greeted me at the door and was super friendly and helpful. He led me through all of the benefits of the car and was knowledgeable enough to point out the differences to the Honda. He urged me to take it for a test drive and its what sold me on the vehicle. It was a great ride and felt like a car rather than a noisy SUV. I loved the features of the car and we easily worked out a deal on a model that they had in stock. Negotiations were painless and I never felt like I was being lied to or taken advantage of. Taking delivery of the vehicle was smooth as well, Adam was ready for us and made it go quickly which was super important to us since we had our three young kids with us. (Definitely not like the hours I've spent in other dealerships waiting and waiting for a car they knew we were coming for.) Everything was as expected and Adam followed through on all that we had agreed to. The typical questions to 'add - on' warranties and service plans were gone through with the finance guy, we signed and we were on our way.A month later and I am so happy with my purchase. Adam is knowledgeable and respectful and actually makes the car buying process fun and easy. I had a great experience and highly recommend working with him.

ZDD

Dec 27, 2015

This was an enjoyable purchasing experience with no pressure. John was great to work with. Definitely recommend the dealership and John to anyone looking for a new or used car.

Daniel G.D Mazda6

Dec 17, 2015

I recently bought my Mazda 6 at Colonial Mazda, Danbury.Cody Stone, was the salesman who assisted me with the process of buying the car.He explained all the features of the car, with details.I am very happy with my car, and grateful that Cody Stone helped me to buy my car. I totally recommend to pay a visit to Mazda dealer.

Gavinliew74

Dec 16, 2015

Very good service from salesperson Tom Amalfitano. I will recommend this dealership to my cousin my friends my neighbor and the people I know. Thank you again!

ann1483

Dec 15, 2015

Cody Stone was my salesman. He was a pleasure to work with in my car-shopping experience. I would refer Cody to all of my friends. The dealership was organized and delivered excellent service.

B&C

Dec 15, 2015

If you want a simplified experience, see Adam. He will go out of his way to make sure yourexperience is a good one. I'm sure each customer has a different list of must haves and he certainlylistened to ours and made sure it had all checkmarks.This was our 3rd car purchase with Adam helping us and I'm sure it won't be the last.

Edgonz91

Dec 15, 2015

My experience went we'll cody is a very good seller and I live my car He explained every about the car he helped me a lot choosing my car

khc2991

Dec 15, 2015

Anything I say of Patrick Larson from Colonial Mazda would be an understatement. He was so wonderful to work with. Up until I worked with Patrick, I had nightmare experiences at every dealer. I was undermined, lied to and overall disrespected, which left me understanding why car salesman have such bad reputations. I made the hour long car ride up to Colonial Mazda to see a Nissan Frontier I had found online. The Frontier was in even better condition than the pictures showed, and Patrick was a pleasure from the get-go. He was patient, calm and candid the entire time, and so respectful of the fact that we had made a long trek to the dealership, and he wanted to make it worthwhile. Patrick never made it seem like it was an inconvenience to answer any of my questions, which I found is a rare quality of car salesman.I ended up going back Monday to pick up the truck, and found it waiting in the lot with a giant bow which I thought was such a nice gesture of the dealership. This was my fist time purchasing a car, and I am so happy I had this experience with Patrick and Colonial Mazda.You guys are awesome!!

deepsadzaM

Dec 10, 2015

My wife and I moved to the Northeast from halfway across the country, and were in the market for a CX-5. Not really being familiar with the area, I more or less entirely relied on reviews and information available online. I worked with Patrick and he was very patient, transparent, and not pushy at all. He was well versed in Mazda's vehicles and really seemed to know his stuff. To be frank, this was probably the first time I've worked with someone in car sales that I felt was truly competent, and unlike many car salesmen out there, I did not get the vibe that his sole mission was to make as much $$$ off of me as possible at any and all costs.Regarding pricing, we got a price we were content with and it fell within fair market range. While we probably could have found a similar vehicle elsewhere for a little bit less, we chose to go with a Certified Pre-Owned one for peace of mind, and got a good, fair price on it.Overall, I'd definitely recommend buying from Patrick if you want a transparent and low-stress carbuying experience

Fredad61

Dec 10, 2015

Dear Tom, The MX5 Miata is amazing. The detailing is fabulous. This entire experience was the best car experience I ever had. I have purchased over 25 cars since the age of seventeen. I am a serious car guy and truly appreciate automobiles. This is my fourth Mazda Miata of which two were MX5's. Everything you promised came true right down to getting me the MX5 a day earlier and delivering it in awesome condition. You are a professional & a dedicated salesman with extreme integrity. Your Mazda organization is the finest dealership that I have ever dealt with. Nelson your assisting salesperson was incredible. I never had anyone treat me so kindly with such sincere cooperation and consideration. Nelson never stopped smiling and there was nothing to difficult for him to follow through on. You acted in the same fashion for which I am very grateful. It was refreshing and a pleasure to meet you, Nelson, Roy, Fred, Larry and Dave. Totally an outstanding staff of fine gentlemen. Once again, thanks for making this experience the best ever. I applaud you and all of your associates. We shall due an encore!!! Yours Truly, Fred

Lexipivarnik

Dec 8, 2015

Adam Dean was very helpful in my process of picking out my car!! He can make the impossible possible, I wanted a white Mazda CX-5 and the dealership only had baby blue but Adam didn't stop he put on his sunglasses and went on a hunt and ended up finding the car in white that the sister dealership dropped off that night!! Adam makes everything happen, I'm very happy with everything and the whole process! Adam and his boss were very nice and friendly to us! And the bonus was when I picked up my car and he had it sitting pretty with a pink bow!

Pam

Dec 7, 2015

We are very excited and satisfied with our new Mazda 3 I Grand Touring. It is a car with awesome handling and great power. The look is sporty yet classy. Wonderful electronics, safety features, great mileage and fuel efficient!We knew exactly what we wanted and Patrick Larson at Colonial Mazda was instrumental in finding it for us 100 miles away. We are very happy with our experience with Patrick who was very knowledgeable, friendly, patient, and fair. He made us feel comfortable and took the time to explain all the features of the vehicle when we took delivery. Our questions were fully answered all the time.Patrick arranged to get us back in after a week so the auto dimming mirror with homelink, and rear parking sensors could be installed. They took us in on time, and we are pleased with the way everything works.We would highly recommend our friends and family to work with Patrick Larson. Regards,Pamela BercianRichard Bunting

Hatchk

Dec 6, 2015

Adam Dean made our trade in smooth and easy! We came in to see Adam and he got us into a great new Mazda 9 in an hour. When we came back to pick up the vehicle he sat with us and showed us all the new features! Great experience! We couldn't be happier! That's why we came back! He was very easy to deal with!

Zee

Dec 6, 2015

Thank you for going the extra mile for me (literally miles!) to get the color car l wanted. You made the experience of getting my CX5 a breeze...you are totally awesome !!! I appreciated all that you did .Merry Christmas, Happy Holidays!!

aissa

Dec 5, 2015

I just bought my second car from Patrick. I usually don't enjoy the process of buying a car, but Patrick is so nice, open, honest and makes the process fun and easy. I wouldn't go to anyone else!

CWolf

Dec 5, 2015

Adam was great. Answered any and all question along with made car shopping easy and fun. Was the best experience I had at a dealership.

Joe S

Dec 4, 2015

Tom A. made everything go fast and smoothly. All questions were answered, and I never felt rushed during the process. Would highly recommend Colonial Mazda..

John_Newtown

Dec 4, 2015

I leased a shiny new Mazda CX-5 from Colonial Mazda and my salesman John McNeil was really helpful in making it happen. I was nervous about being overcharged or missing some important detail of the transaction and at every point John was able to answer my questions, be fair in our negotiations and handle all the details with class, professionalism and friendliness. He also knew everything about my car and made sure I got exactly what I wanted. I would highly recommend John as a salesperson you can trust. Fred Cook walked me through the financial aspects and offers with no pressure and was also very helpful and professional.Finally, when I had an issue with the XM radio subscription shortly after I got the car, I visited the dealership when John wasn't there and another salesperson, Cody Stone, jumped into action to coach me through a missing detail which fixed the problem.I highly recommend this dealership and these guys if you're looking for a nice Mazda.

njdv

Nov 28, 2015

He helped me find the car I wanted at the price I needed and was excellent about staying in touch and keeping me informed through the whole process, there wasn't a thing that could have gone better.

RCarps216

Nov 28, 2015

The dealership was super friendly and informative! My salesman Cody was very good about showing me every option (even took me over to Subaru to explore!). Adam helped me while Cody had to finish something else quickly and was more than happy even knowing he wasn't going to get the sale!! I would definitely recommend them to anyone!

Reno

Nov 28, 2015

I hate buying cars because of the previous pressures on me, while buing a new car. This experience in Colonial Mazda was beyond my expectations . Ken Hicks was very knowledgeable and answered any question I had. And Fred Cook was the best financial assistant I know. I am so happy I choose this Mazda dealership.Thank you all!!

Lisah

Nov 24, 2015

This is my second time leasing through Colonial Mazda. Tom A. Helped me through all of the process and he couldn't have been more pleasant as well as helpful in answering all my questions. I will definitely return for another! Thanks Tom!

asarles

Nov 20, 2015

My experience with Tom A at Colonial Mazda had been excellent. He was extremely helpful and patient with me while I tried to decide what route I wanted to take for my new car. He answered every single question I had about leasing. It took me a while to decide what I wanted and I had a lot of questions and he was so patient and helpful. He made me feel very comfortable and confident with my car choice and trade in. He responded to every question quickly so I could make my decision. We had a few bumps in the road with my trade in but he worked with me and made sure I was happy and in my new car on the day he promised. Overall great experience with him and I would go back to him for any car purchase.

cagalinct

Nov 20, 2015

I am 63 years old. This was my very first time making a "relatively" new car purchase from a dealership. I found on the Web a 2015 NISSAN VERSA NOTE. I had spent the week before at Danbury KIA and in a one day (8 hours spent there) they could not find financing for me. Danbury KIA blew up my credit report in search of funding. I now have 17 Hard Inquires on my credit report thanks to them, which will stay on my credit report for 2 years.Between Patrick and Fred, I filled out the necessary paperwork and, I was good to go in 2 days. I use to drive a 1994 GEO Prizm. Imagine my learning curve!!!! Patrick was VERY patient with me explaining all the new fangled gadgets I had in front of me. My lack of modern technology did necessitate two days of going back to the dealership (kudos to an unwavering Patrick) to finally learn how to operate my new car, but I am SO happy. There was a minor problem with tire pressure but Rhiannon Pape cleared that problem right up and checked another issue for me, too. Everyone throughout the entire process was and continues to be supportive and any further issues I may come across, I am doubly sure will be addressed in a timely fashion. I do, and will in the future, HIGHLY recommend the Customer Service Team.

Happy Girl!

Nov 18, 2015

Always a great experience dealing with them. This is our second vehicle from them. Everything went smoothly, no hitches and didn't take all day to complete our transaction. Went in on Saturday late afternoon, picked up the new car on Tuesday.

ShirleyB

Nov 16, 2015

I was referred to Patrick Larson and couldn't be more thankful. The process from beginning to end was a breeze - even the finance part (thanks Fred.) A total pleasure to work with. Honda of Danbury could learn some lessons in customer service from this dealership.

T.Foristall

Nov 11, 2015

Adam is great, he helped me out and stuck with me through changing my mind multiple times. He went above and beyond each time I did. He's an awesome guy; great to talk to and do buisness with. Adam and Fred are both honest, and straight up with the customer. I would much rather you tell me the truth and then shoot me some lies. These guys were great to me and I recommended anyone to go on down to Mazda.

mike

Nov 10, 2015

My experience at Colonial Mazda was a pleasure.My salesman i dealt with was Ken Hicks.He was very professional and had a good understanding of what i was looking for.I would recommend this dealership to anyone looking to purchase or lease a vehicle.

kmfcm

Nov 8, 2015

Colonial Mazda are a joy to do business with. This was the 2nd time I've bought a car from Patrick Larson and 3rd time our family have purchased from him. He's helpful, knowledgeable and forthcoming with all details. He went above and beyond to get me the car I was looking for. Without a doubt I would recommend Patrick and Colonial Mazda to anybody.

Anihus

Nov 5, 2015

Dealing with Ken was a pleasant experience. He showed great knowledge in his product, was very professional and went above and beyond in his efforts to make my purchase a good experience. Thank you, Ken!

Marquez15

Nov 5, 2015

Nelson provided one of the most excellent customer experience I have ever encountered in a while, above and beyond, and no not exaggerating! He was extremely patient with me during the process of getting the CX-5 and not once did I ever feel any pressure or rush to get the car. He listened to every detail and need I had. Answered all of my many questions and concerns. He has a very honest, friendly, highly knowledgeable and professional attitude. If you're looking to purchase a car, go see him, you won't be disappointed!

mphbullet36

Nov 5, 2015

This is the second time I have bought a car from Patrick Larson. He is friendly and knowledgable and it never feels like he is selling you a car. A lot of dealers really push to sell cars and he makes you feel like you are making the choice by providing you all the information to make an informed decision. I would recommend Patrick and Colonial Mazda to anyone.

Amit

Oct 27, 2015

I would like to thank Cody, loved his helpful, friendly yet professional attitude. I was actually dreading going in to buy a car because I do not like the stereotypical pushy salesman attitude. But I was so relieved to see that he was not like that at all! He really made our car buying experience comfortable & I felt like talking to a friend all the time. He is extremely easy to work with, never got tired of my questions and explaining the features, pros and cons of different models which finally helped us to make an informed decision. The entire process was quick and hassle-free, would also thank Fred for his help too. I would definitely go back to them for future business and recommend others too.In-fact we get a second car last week from Colonial Mazda again for my brother!Thank you guys for such an exciting and wonderful experience! Keep it up.Cheers.

T.Jefferson

Oct 23, 2015

I brought my son here on his birthday. Cody and the rest of the guys took great care of him. They were able to work with him and get him into his first car! It was all a wonderful experience! T. Jefferson

DAita

Oct 20, 2015

Patrick made the whole car buying experience very simple. He was completely up front and honest from the very beginning of our conversations and always responsive to any questions I had along the way. Thanks for delivering the car my son wanted, on your day off! Roy was also easy and helpful to work with. Even after a few delays with financing, Roy made it happen! And then there was Fred... he wrapped up the paperwork, explained all the details and got us into the car and out the door. Every member of the Colonial Mazda team was extremely efficient. So glad we decided on this dealership! Many thanks to all of you!

BrianaClarke

Oct 18, 2015

Adam and Roy were absolutely wonderful. Every question I had was answered and Adam went above and beyond to be sure the leasing process went as smooth as possible. I appreciate all of Adam's hard work and couldn't begin to describe how happy I am with the entire experience at Colonial Mazda. You can really tell that they strive to create and maintain great relationships with their customers. I couldn't be more excited about my new CX-5!! Thank you so much!!

Sfemia5

Oct 17, 2015

I have never had a more pleasant car buying experience than I did at colonial Mazda. Thanks to Adams quick response to any question I had he made leasing my new Mazda CX-5 as easy can be! I would highly recommend this dealership and Adam especially, not only was his knowledge and attentiveness impressive but he was very personable as well!

BusyMomCF

Oct 15, 2015

Nelson Mejias is so patient and made my car shopping experience great. He is professional, friendly and I loved working with him. Adam Dean was also so kind and they both had all the answers for all of my questions. Would recommend these guys to everyone!

NDawn

Oct 15, 2015

My experience in Colonial Mazda was very pleasant and professional! I Thanks Patrick for all the information about the car which I love - Mazda CX-5!~Nancy~

L.dizzy

Oct 12, 2015

My car shopping experience at Colonial Mazda was exceptional. Adam was so thorough and patient. He graciously answered all of my many questions and made what could have been a very stressful endeavor, a delightful one. I couldn't be more happy with the end result, and that couldn't have happened without Adam's professional manner and experience. Also, I am grateful for the speediness with which my remote engine start was installed, thank you to Jeremy Reichen. And also to the management, Roy Morel, for helping to make the paperwork process painless. Zoom, zoom.

patrickjrandall

Oct 9, 2015

I dealt with Patrick as I was buying my first car. He was very professional and explained to me in detail what I needed to hear. He was also very easy to work with in negotiation.

Noah

Oct 7, 2015

Cody Stone helped my girlfriend find the perfect car for her at an amazing price. He was attentive, patient, knowledgeable, and not pushy in any way. He even held the car for her for one week with a small deposit to give her time to make her decision. I highly recommend him and Colonial Mazda. I will be referring all of my friends and family to him. He went above and beyond, meeting and exceeding all of our expectations.

2014Mazda6

Oct 4, 2015

Worked with an untiring Cody Stone to find the used car that I wanted. Thanks to his patience, we wound up purchasing a nicer car than we originally anticipated.

Audrey

Oct 4, 2015

The anxiety and excitement I felt walking into Colonial Mazda to purchase my very first car was, to say the least overwhelming. I'm not sure which emotion I felt more! I had just said goodbye to my car of 11 years and very suddenly needed a replacement, but wasn't quite sure yet if my "oldie but a goodie" could be replaced. Apprehensive and excited, I knew I wanted someone to help me who was sincere, compassionate and in tune with my needs/wants as a first time car buyer, without pushing their own agenda. Little did I know I would find two people who would fulfill this need. I would like to preface I went to several dealerships before I went to Colonial Mazda in Danbury, and I walked out of each one because I didn't feel like it was the right fit...there was always something that didn't feel right. I was going to be making the biggest purchase of my life! But thankfully, Colonial Mazda turned out to be the right fit!When I walked in the door a smiling face behind a desk littered with beautiful family photos and customer satisfaction awards stood up and reached out his hand to introduce himself. His name? Adam Dean. Within a few moments of being with him, I knew I had found the person I would want to work with in purchasing my very first car, so I decided to proceed. I started to relax. Soon after we discussed everything, and he felt he had a good sense of what I was looking for, I test drove the 2016 Mazda CX-3. What a beauty! I knew I had to have it!!! Adam went the distance to make that happen, and despite my nervous energy and millions of questions, he was willing to work with me and break down each step until I understood the car buying process. Not only was he knowledgeable, but he was compassionate to my situation. He made me feel right at home. There is nobody I would have preferred to go through this experience with than him. Adam is the kind of person you just can't forget!I also had the pleasure of working with David Adams in management. Immediately he struck me as a friendly down to earth man. He was not only honest, but helpful and humorous. He conveyed he wanted me to be happy, have a stress free experience, and wanted to be sure I felt comfortable with my purchase because he understood it was a very large decision I was making. He delivered. For the stretch of time I felt with him, it was easy to forget I was dealing with management; it was more like dealing with a friend. David is the kind of person you're thankful you came across!I am now the proud owner of a 2016 Mazda CX-3 in Soul Red and I am absolutely in LOVE. She drives like a dream! As a team, Adam and David made the car buying process seamless and fun; I will now be a customer for life. Thank you both for all you did for me! It was my big day and you made me feel like a million bucks.

Mtra

Oct 2, 2015

My whole experience at Colonial Mazda was beyond pleasant. From the smiles and greetings upon entering the door right up to my salesman's desk, I felt at home. My salesman, Mr. Cody Stone, was the best part of my experience here. He's full of knowledge, and answered all of my questions with a smile. I will be looking forward to returning to Colonial Mazda every few months for my car's service, thanks to the whole team, and especially Mr. Stone. Thank you for making such a stressful time so enjoyable!

Hoda

Sep 30, 2015

I bought my Mazda CX5 Touring 2016 this week. this is the 2nd car I buy from Colonial Mazda working with Patrick Larson. Patrick is very professional and helpful, he explained everything to me in details. I highly recommend working with him !!!

xhan

Sep 28, 2015

I bought my new 2015 Mazda3 Touring from Colonial Mazda. Patrick was the salesperson I've been talking with through emails and phone. He gave me very helpful advice on buying my first car, and also offered reasonable price after pleasant negotiation. Since Mazda3 2015 is almost sold out at this time, they didn't have the color I wanted. But Patrick successfully got me one from another dealer! I really appreciate it! My new car looks gorgeous and works very well. From my own experience, Colonial Mazda is an excellent dealer, and I will definitely recommend it to all who want to buy Mazda!

JES&JAMS

Sep 27, 2015

When we came in looking for a car, we had done some research on the internet and had an firm idea of what we wanted. It turned out that the model we were interested in did not satisfy our requirements. We described what we needed and were pointed to the Mazda 6i. The fit could not have been better. Our salesman, John McNeil, immediately noticed my wife's wheelchair needs and spent much extra time with us explaining all about the car. He went out of his way to make sure that all of our needs were met. He was understanding, kind and generous with his time. He recognized features that would be good for us and explained everything in detail. He was spot on. If we had questions and called John he always responded very quickly and any special needs were promptly and graciously taken care of.

Sandy

Sep 26, 2015

The dealership was amiable in helping me find the exact Mazda CX5 with the extras I wanted.The salesperson, Nelson, was honest, easy to work with and contact, and answered my questions. Picking up my car was easy although I wish I had a few weeks to make some of the decisions about the addons and extended service contract. Nelson spent a lot of time with me making sure I understood how all the features worked.

mazdagal

Sep 25, 2015

Excellent customer care.Ensures you have everything you want/need.Leaves no stone unturned.Pays attention to details and precision.Wants to make customer happy.Goes over and above what you expect or what you think is necessary.Kind and good people.

jw

Sep 23, 2015

Dave Brown is the most competent salesman I've come across from a buyer's perspective. He is patient, knowledgable and seems honest. I was in the dealership twice alone and once with my wife for test drives on new Mazda 6's and 3's of various trims, which I was comparing with other brands (namely VW). He was happy to accommodate my visits and was prompt in answering my questions via email and text. This is what earned my business. Of course I like the car we bought too...

Phil

Sep 23, 2015

Everyone at the dealership was extremely helpful. Patrick Larson was very open, honest and informative throughout the whole process. This is my first Mazda and I am extremely satisfied with the car and the service received from Colonial and Patrick Larson in particular.I would have no reservations about recommending Patrick and Colonial to anyone who is interested in Mazda.

Jessicab923

Sep 17, 2015

Cody Stone and Dave Adam were an excellent team helping me feel comfortable leasing my 2016 Mazda 6. My situation was complicated and they made it very comfortable and easy for me to get into a more economical car. I would recommend this dealership to everyone! Cody is awesome in making sure you understand everything about the car before you leave the dealership as well. Thank you for helping me and getting me into my new beautiful car! I will be coming back for years to come :)

StevenK7

Sep 16, 2015

Cody Stone and Dave Adam were very helpful and made it very easy to try out and purchase a Certified Pre-Owned 2010 Mazda 3. The entire process was seamless and fast. They were very enjoyable to work with and the experience couldn't have been better. Cody Stone was a great salesperson and very informative, so a definite recommendation to ask for him when looking into buying a car, new or used. Thanks Colonial Mazda!

mazda9

Sep 15, 2015

Adam Dean and I are friends from our BNI networking group. He was so kind and patient with me and found me the perfect car! My new white beauty MX-9 is my most favorite car I have ever owed. It drives like a dream! Thanks Adam!!!!

frascot

Sep 12, 2015

We came in with one flat tire and one damaged tire as the service center was closing. They volunteered to stay for an additional hour on a Saturday. Work was conducted quickly and we were able to get on with our weekend with little delay. For a bad situation, they made it as seamless as possible. Thank you Joe and your team!

Debbie

Sep 11, 2015

My recent purchase at Colonial Mazda was enjoyable. I never felt pressured to buy anything. Prior to my purchase, I was explained all the options available to me so that I could make my best decision.I wasn't hounded with follow-up phone calls. The buying process was effortless and painless, in some ways. The only small complaint would be that it was time consuming.... lots of customers on the day I went.

Hailwilliams

Sep 10, 2015

Recently bought my Certified pre-owned Mazda 3 from Patrick over at Colonial Mazda! As a lifelong Mazda driver I've never been disappointed in the quality of the vehicles but Patrick and the sales team went ABOVE AND BEYOND to ensure that my process was not only enjoyable but memorable. Working even on his days off and dutifully answering all of my (many) questions has earned Pat a lifelong customer. The sales team is very much a family, a nice change of place compared to other dealers. Heather the online sales representative, and Fred who handled my loan processing were incredibly organized, personable, and just added to my wonderful experience! Never have I been able to come to a dealership and feel so truly welcome.

Lindsey

Sep 9, 2015

I had a great first experience at Colonial Mazda and Adam was awesome. This was my first lease and I felt completely comfortable and taken care of there. The process was quick and easy and I love my new car!

Drossik90

Sep 5, 2015

Great first experience! My consultant went above and beyond to help me out with getting the car I needed. I'm very happy with my new beetle!

Elacore

Sep 5, 2015

The experience at Colonial Mazda was fantastic.We worked with John at first who was really helpful and we could relate with. As he was on vacation Nelson took over and helped us navigate the finance process for leasing our new 2016 Mazda CX-5 loaded with safety features due to our new baby.Everyone was very friendly and efficient in the process. They all are so educated on the process and communicated things without pressure and with transparency.Best of all, my wife who is not into cars at all, came home with a huge smile on her face! "Why, oh why did you only do 10,000 miles on the lease, I love this car so much I just want to keep driving it for no reason at all!!!" I couldn't be happier with my experience at Colonial Mazda! Every team member there is an all star!

newmazda

Sep 3, 2015

I had a wonderful experience buying a 2016 Mazda CX-5 at Colonial Mazda. Dave Brown and Fred Cook were a pleasure to work with. Dave patiently answered all of my questions leading up to my purchase and researched answers for me. He got back to me very quickly. There was no pressure involved from anyone at Colonial Mazda. I received my car the day before my birthday and when I came to pick it up, they had a beautiful white bow on my new car-what a lovely touch! I look forward to owning my Mazda for many years to come and having it serviced at Colonial Mazda!

KEinhorn

Sep 1, 2015

This is now the third Mazda I have purchased and have serviced at Colonial Mazda. Patrick Larson made the test drive and information on buying this car available in a relaxed non pressured atmosphere. His knowledge of Mazdas and letting the car sell itself during the test ride made the CX-9 our choice. We did test drive 8 different cars at 6 different deealerships. Roy and Patrick set up a nice package including trade in of our car that worked equally comparable to other dealerships without the long stress of negotiations. Jermy and Terry in the service department actually intervened in my behalf to assist in the final price. They are bothy courteous and knowledgable members of the Colonial team that go beyond simply servicing my cars. They clearly and concisely explain issues and solutions with Customer satisfaction foremost in importance.

Cx5richard

Aug 31, 2015

A lengthy process made as quick as possible. Sitting with John was like buying a car from a good friend. He knows the full spectrum of cars.

lb1026

Aug 31, 2015

I recently bought a new Mazda CX-5 and John was great! He was very helpful. He made the process very easy and enjoyable! I would definitely recommend this dealership and John to all my family and friends. I will definitely go back for my next car and all my service needs.

racecarguy

Aug 30, 2015

I had the pleasure of visiting this dealership and was aided by Dave Brown. Very knowledgable, kind, no high pressure sales which with a sales background I do appreciate. He followed up today with a simple email asking if I had any further questions. He provided me with all necessary information as I perform due diligence for my next auto acquisition . A Navy Bravo Zulu and thank you. That CX-5 looks like a winner to me. As I continue with a few more test drives, that sits at the top of my list. A true pleasurable experience.

mchiocch

Aug 27, 2015

Extremely happy with my new car purchase from Colonial Mazda. I purchased a Mazda3 from this same dealership in 2004 and have known Jeremy in the service department for over 11 years - all of which are filled with excellent service experiences. My relationship with Jeremy and overall comfort level with the dealership grew over the years, which turned into (not surprisingly) an EASY and great car buying experience. I was introduced to Adam who was my salesmen and it felt like I was buying a car from my friend from the beginning. Adam made the whole experience effortless and really helped me out with my trade in as well as ensuring I got my S-plan pricing on the new vehicle. The teamwork and service of Jeremy and Adam was top notch. I highly recommend this dealership to anyone in the market for a new (or used) vehicle and I look forward to another 11 years of excellent customer service from this dealership!!

Nicolemarie18

Aug 27, 2015

This was a great dealership, everyone was beyond helpful especially Patrick. Every question or concern I had was answered and I left extremely happy with my purchase! I recommend Colonial to anyone interested in a Mazda I have absolutely no regrets!

PL123456

Aug 26, 2015

Mr. Ken Hicks was my primary salesman. He was very informative about Mazda and about the particular car in which I was interested. He was generally available to answer my questions as well as when I purchased the car. The selection of cars was very good - I found just what I wanted with the equipment I wanted; and not the equipment I did not want.I would highly recommend both the dealership and Mr. Hicks

MAO

Aug 25, 2015

I purchased my first car this summer from Colonial Mazda. We worked with Cody and it was a pressure-free experience. He was always available and there to help. I purchased my CX5 and love it! I would highly recommend working with Cody.

Mary203

Aug 25, 2015

I am so happy with the purchase of my Chevy Malibu! Adam Dean made sure the experience quick, easy and hassle free. His boss David Adam gave me a great price! That's something I appreciate immensely as a first time car buyer. My father, who has a history of buying cars was impressed with the time and dedication displayed to us, it was unmatched. The process was simple and there were no loopholes! I found the perfect car here that represents me and I encourage you to make this dealership your first stop if you're interested in buying a new or used vehicle.

claire11

Aug 21, 2015

Patrick was very helpful and accommodating during what can be an overwhelming process. Made buying a car very simple and easy. Love my Mazda 3!

laurs

Aug 20, 2015

I had been looking for a car and it's actually purchased my first one through colonial mazda. The car was clean and a very good price. I love it.

tibbej10

Aug 20, 2015

I had a great experience buying my new Mazda 3 at Colonial Mazda. I would recommend this dealership to anyone looking to buy a Mazda.

miller30

Aug 18, 2015

We met Cody moments after arriving at the dealership. He couldn't have been more friendly or helpful. We test drove the Mazda3, which we loved, but at the end of the day we needed an all wheel drive vehicle, and the CX5 was a little too big for our daughter's taste. He informed us that the brand new CX3s were due in by the end of the summer, which would be a perfect fit. We weren't sure how that timing would work out for us, but after a few days, we received a call from Cody telling us that the CX3s would actually be arriving the following week. My husband and daughter went to check out the new model, loved it - and made arrangements to purchase it right away! We just picked up the vehicle this evening and had such a smooth, easy experience. Fred (the finance person) was extremely friendly, explained our options clearly, and did not rush us through the process. Cody took us through the car, explained all the features and took care of the final paperwork. He even placed a beautiful ribbon on the car for my daughter - such a nice touch! He's been an absolute pleasure to deal with throughout the process. No pressure at all. Just helpful, professional and extremely friendly. Highly recommend him and this dealership!

neasley

Aug 16, 2015

My husband and I just purchased a CX-9 at this dealership. It was one of the best car-buying experiences we have ever had. The salesperson (Patrick L.) and finance person (Fred) were professional and friendly. All of the financials (lease buyout, cost of the new care, rebate, taxes, down payment) were presented upfront in the buyer's order, so we knew we got a good. I would recommend this dealership to a friend.

Anababy

Aug 13, 2015

I first met Adam through our BNI network and it was apparent that he really loves what he does. I had been hesitating to get rid of my old Subaru, but after talking with him, it was time to let go of the old girl. The test drive of the CX-5 was the funnest I've ever had. We drove around Candlewood back roads and the SUV handled like a car! He made it painless and easy. His manager Roy was so great in getting me the best financing and really looked out for my best interest. I'm so over the moon happy with the whole gang at Colonial that I've already sent two often girlfriends who bought with Adam and Roy. These guys treat you like friends and not walking ATMs! With much love,Ana

stevenmalarkey

Aug 12, 2015

I went here because I saw what looked like the perfect car! Adam found the car and brought it around front, and it looked great! I drove it and loved it. I wasnt pressured into buying it that day, and I came back on my next day off.. And thankfully it was still there! I couldn't not have it. So with Adam's help I was able of quickly figure everything out and was so excited to purchase my "new to me" audi! I've had it for almost a week now and I love it! All my friends are jealous of my new whip! This was the best car dealership I visited and I'm so happy to get my car from Adam at colonial Mazda!

Ronifaustino

Aug 11, 2015

From start to finish I was impressed with how I was treated at Colonial Mazda. They were kind and focused their attention on my needs. I will definitely be telling all my friends to go to Colonia Mazda I would especially like to thank Cody Stone, very professional and patient. Great guy! Im very happy with my Mazda3. Thanks again and see you soon for my new CX-5!!!

PaulMazda

Aug 10, 2015

Less than a month ago I leased a 2016 Mazda 6 from Colonial Mazda. Top to bottom the experience was great. I was able to find a car that suited my wants and needs without any feeling of force from the sales people. My direct salesperson was Cody Stone. He was there to help throughout the entire process, extremely respectful and easy to work with. I had opportunities to get the car from other dealers, however I felt that the service alone at this dealership deserved my purchase. For anyone looking to jump into the Mazda family, I highly recommend going to Colonial Mazda in Danbury.

pbl

Aug 3, 2015

I highly recommend Colonial Mazda. From the moment I inquired about the car to the purchase of the car the experience was very pleasant. The staff is very helpful and knowledgable! Patrick Larson is very sincere and honest. If he doesn't know answer to question, he will reseach it! I had gone to another dealer several weeks back, but no comparison!

Stephanie

Aug 3, 2015

I was very pleased with my recent sales experience with Adam Dean. I came into the dealership looking to buy my first car and Adam helped me stay within my budget to find exactly what I wanted. Best of all, he was extremely knowledgable and down to earth To work with, but never pushy like other dealerships. I would recommend Adam and Roy to anyone looking for a great car buying experience!

WM

Aug 3, 2015

We recently leased a car from Colonial Mazda and had a great experience. Cody was our salesperson. He had a total understanding of the car and was able to explain all the details and features of the car. He was very attentive and followed up with us before we made our decision. Cody got everything ready for us in one day! We definitely recommend Cody and Colonial Mazda for anyone in the market for a new or preowned vehicle.

Outwiththeold

Jul 30, 2015

I have to compliment Adam Dean on his professionalism in spite of his Puka Shell necklace...lol. He is a true expert in his field and made the loss of a beloved high mileage Mini Cooper less painful. He was able to get my family into a fantastic 2 year old VW. Just tore the band-aid off and it didn't hurt just like he said! Thanks Adam!

biomom1156

Jul 28, 2015

Ken Hicks was our sales consultant. He was professional, knowledgeable, informative, and an all-around pleasure to work with. There is a Mazda dealer much closer to our home, but I'm happy that we ended up at Colonial.

ccMA

Jul 26, 2015

I found a CX5 at Colonial with the color combination that was my first choice, and I was put I contact with Tom Amalfitano, Tom went above and beyond to answer all my questions efficiently and always with respect. Unfortunately I decided to purchase a car in MA as the out of state registration process sounded quite daunting, but Tom was gracious to the end, even after knowing that I will not be a customer of theirs. I will gladly recommend Tom Amalfitano to anyone who wish to purchase a Mazda in CT!!

Katherine

Jul 25, 2015

I happened to be in the area and came to colonial mazda for a test drive. From the beginning Adam was excellent, professional and absolutely no pressure. He worked with me and didn't try to sell me more car than I needed. We are so happy with our purchase and recommend Adam and Colonial Mazda to anyone looking for a great dealership experience!

Alex755

Jul 15, 2015

I walked into the dealership after submitting an inquiry online, which was followed up by a very polite non pushy professional phone call from Heather, then met great people, from Ken- who I had the pleasure of knowing- who added to my experience and personal appreciation to people in general before selling me a beautiful car, to Ray, who took care of the naturally lengthy financial aspects of the transactions in a spectacular, polite and professional manner, even Fred who I briefly met and left a great impression.All and all ,walking into that establishment left me with a great experience, dealing with polite, friendly yet extremely professional team, the leadershipof this organization did an exceptional job assembling a great team.If highly recommend COLONIAL MAZDA to anyone who is looking for a stress free, respectable and honestly professional yet friendly experience to pay those good people a visit, I walked in around Noon on a Saturday and walked out highly satisfied 4 hours later with a great SUV that fit exactly into my budget, needs and even color preference.When you go to buy a car (one of the MOST annoying and stressful experiences EVER) and walk out remembering all the names, on top of a great experience, this tells that these people are doing something right.My only regret is it took me that long to put up something good about these good folks on here :)

GrandSport

Jul 15, 2015

I took my new CX5 in for a hitch and wiring. The work was handled promptly and professionally with a smile and greeting to start.They even gave me a discount for purchasing my car there.Nice family owned dealership.

KEinhorn

Jul 15, 2015

Terrry and Jeremy addressed my problem of a sound that was intermitant and sporadic and deciferred the problem within the brake in a timely manner as well as completing an oil change in a very reasonable time. They are always friendly and knowledgable.

Linda

Jul 14, 2015

I was searching for a car for my daughter, who lives in N.Y. I live in Ma. and came upon what seemed like the perfect car, but it was in CT. I drove 1 hr, 45 minutes to this dealership, a bit wary at first, because of the drive and all the problems 'out of state' purchases can cause, only to meet up with Cody, Dave & Fred. Cody was our salesperson. He had a total understanding of the car, and was able to explain to us all the details of the car, including maintenance as well as how to use all the bells & whistles that the car came with. He explained the warranty, the history and the value of the car and never once made it seem like he was annoyed with my multitude of questions. He then took the next step, without my asking, that put this dealership and sales team over the top for me. He DELIVERED the car to NY, they got the out of state registration, title, plates together, worked out a time for delivery, then they sat for 20 minutes on a 3 way conversation with the insurance company. I did in one day, what usually takes 3 - 4 days, especially if you're out of state. I wholeheartedly, recommend Cody and the sales team of Fred & Dave at Colonial to anyone who is out of state as well as in state, for service, integrity and top notch cars!!Thank you guys!Linda

bat07003

Jul 8, 2015

The whole Colonial Mazda team was very friendly and made the often stressful situation of buying a car super easy! Adam didn't pressure me and encouraged me to explore all of my options before making a decision. As this was my first time buying a car on my own, I had tons of questions, all of which Adam and Roy answered with ease. I love my new CX-5 and would recommend Colonial Mazda to anyone!

jackiepaps

Jul 8, 2015

I came to this dealership because my old car had seen its last day and I was panicking because I had no car and couldn't get to work. My boyfriend got his car at Colonial Mazda through Adam so that's where I started. Adam was so so accommodating! I flat out told him what I could afford and what I couldn't. He didn't push me at all and recommended what he could within my price range (a very pretty white Mazda3). He was extremely helpful with making sure I got my loan and he also answered any questions I had (of which there were many). Fred was also very kind to me. He was tasked with explaining to me the different insurance options and gap insurance. He, thankfully, was very patient as I tried to comprehend all the information coming at me. I felt Fred was looking out for my best interests and genuinely wanted the best for me.I would 100% recommend Colonial Mazda for anyone who is looking for a new/preowned car!

makstudio522

Jul 7, 2015

I originally planned to visit a few Mazda dealerships to see where I would service my 2015 Mazda 3, but after today's experience the search is over. Terry Adams was friendly, knowledgeable and helpful. My questions and concerns were dealt with in a professional manner. I opted to wait for my vehicle and was out in a very reasonable amount of time.

rfldmom

Jul 7, 2015

Both my husband and I were extremely pleased with our experience with Colonial Mazda from start to finish. We went in looking for a potential lease, and had a great experience with Cody, who spent quite a bit of time with us talking through the options. He knew everything about the cars, and helped guide us where we wanted to go. The test drive was particularly impressive, as it was a long ride (longer than any I'd done before), and we really got a good sense of the Mazda driving experience. I would recommend Cody 100% - he is friendly, patient, and has an amazing can-do attitude. We are thrilled with our new car, and are glad to have been helped so thoroughly by Cody.

Tarahne

Jul 6, 2015

I was referred to Mazda and Adam in particular by a couple of co-workers who had great experiences when purchasing their own cars recently. I was a die hard (other model) owner for years but had horrible service experiences with their dealerships and decided to give Mazda a shot. Adam and Fred went to bat for me and made it possible for me to drive away with a new SUV three days later. The whole process from start to finish was an awesome experience. It felt like buying a car from a friend. Not to mention that Mazdas are great cars with very reasonable price tags when compared to other models. I love my new SUV and will definitely be returning to the dealership when my lease is up. Thanks Guys!!

opiesmum

Jul 3, 2015

I have had all my scheduled service appointment with Colonial since I bought my CX-5 a year and a half ago. I'm very pleased with the service they do on my car in order to keep me safe on the road at all times. I'm always greeted with a pleasant hello and whenever I have questions they are good about explaiing in detail the problems and solutions to repairing them, I drive 31 miles one way to get there but it's well worth it. Today I was in for my free oil change. It's cetainly nice walking out without having to pay a penny!

Matt

Jul 2, 2015

We just bought our 2nd CX-9 from Colonial Mazda. Our first ran 117,000 miles without even 1 mechanical issue. Our experience was excellent. We worked with Dave, Fred, Jeremy and Adam Dean - very nice, very knowledgeable, got us exactly the car we wanted and everything was done so smoothly. This was the best car buying experience you could hope for.

nyanke1998

Jun 30, 2015

I stopped in to look at purchasing a new vehicle and get out of my older jeep and everyone that I dealt with was great. David the GM really crunched the numbers in my favor, my salesman John McNeil was very knowledgeable and answered all questions I posed, and lastly Fred helped out with many options to protect my new investment. I would definitely recommend this deal and group of guys to my friends and family.

Rkrewalk

Jun 30, 2015

Cody did a great job finding me the perfect CX-5! Cody was an exceptional sales person and conducted the sale with a high level of professionalism.

jingy74

Jun 29, 2015

THIS DEALER HAS BEEN VERY ATTENTIVE TO MY NEEDS. I SERVICE MY VEHICLE REGULARLY AND ALWAYS RECEIVE FAST SERVICE AND A RIDE TO AND FROM WORK BY THIS DEALER. THEY EXPLAIN THINGS AND ALWAYS KEEP ME UPDATED.

Stevengk

Jun 29, 2015

I worked with Cody Stone for a few weeks to find the CX5 I was looking for. Wife and I were in the process of purchasing a new house when my previous suv was needing to be replaced. Cody worked with us and was understanding when we said we don't like pushy salesmen. He let us work at our pace and helped us when we requested. It is rare to find a salesman who doesn't call every hour asking if you're ready to buy. He did however follow up with us when he would find a vehicle matching what we wanted. Once we settled on our house, we called him up and the dealer let us out a deposit on the vehicle for a few days while we gathered all of the info for purchasing. All in all, great experience and no complaints.

TB0515

Jun 29, 2015

This is my third vehicle purchased from Colonial Mazda from Patrick Larson. I really like his no pressure style and the fact that he is ready and willing to work with you so that you get what you want. I only wish Mazda cars did not last so long so that I could come back more often. Thank you so much.TB

Anonymous

Jun 27, 2015

My experience was wonderful. Cody Stone was a huge help in finding exactly what I wanted. He's awesome, and very professional. Thanks Colonial Mazda!

twgl01

Jun 27, 2015

I dealt with Cody Stone for my new Mazda 3 Hatchback. He was incredibly knowledgeable on all features, differences and all the many offerings and a pleasure to work with. He even arranged for us to pick up the car on an off day! Unbelievable customer service. Would not only recommend, would FORCE my friends to buy from him and Colonial.

artmarathon

Jun 24, 2015

Just picked up a new Mazda 6 from Colonial Mazda and it was a excellent experience. Patrick Larson worked to find the car I wanted and he went the extra mile to locate the car within the tri-state area and obtain it for me. He handled all the financial and registration details and had everything ready to complete the delivery. The car was prepared and looks great and I would recommend the dealer and Patrick to anyone looking for a Mazda. It's been a pleasure to drive and I am a very happy customer.

CBrown1234567

Jun 24, 2015

Great overall experience, I wasnt very knowledgable on the other processes that come along with buying a new car, but Cody was able to give me more than enough information and helped me find the right car for my budget.

djsteve

Jun 23, 2015

I actually began looking for an SUV at another local dealer and had a terrible experience out of the gate. So I did some research and landed on Colonial Mazda. It was like night and day! Due to previous experiences, I thought that the fun had been taken out of the car buying experience. I was pleasantly surprised when I met Adam and the team at Colonial Mazda. Every element of the process, from the test drive, to the financing and paperwork was fun, and a breeze! They stayed in touch with us through the process and delivered on every promise! Thanks for a great experience!

Schivs3

Jun 23, 2015

My wife and I are very happy with the ease and honesty we experienced working with colonial Mazda in Danbury. John our sales rep was extremely helpful and informative about the vehicles which made the process pleasurable.

Carbuyer101

Jun 22, 2015

Adam Deane was extremely knowledgable and helpful. Very low pressure and no sense of being pushed on either model type or options. Highly recommend him.

Mikaela94

Jun 22, 2015

He knows his cars and isn't bad to look at either ladies!!! A great and honest salesman with a good sense of humor. Love my new Mazda3!

Zoom-Zoom

Jun 19, 2015

Wasn't sure what brand of compact SUV we were looking for. We checked out many dealerships, and came across Cody at Colonial Mazda. He was very helpful in our search, knowledgable, and no pressure. Hooked us up with a great car at a fair price!

Miketwod

Jun 17, 2015

I came to this dealership a few times to look at a specific car and this was the only dealership where the salesmen didn't try to pressure you to buy your car. The salesman I dealt with was Adam Dean and he was very friendly and got me in my 2010 Mazda 6 which I absolutely love. Adam helped us out with everything and did it very professionally, without putting pressure into buying the car right at that moment. Would definitely go back to this dealer for my next car!

JuliannaB01

Jun 11, 2015

This dealership is beyond amazing!! They went above and beyond what was expected. I walked in with no credit and barely any money down, and a week later walked out with a brand new 2015 Mazda 3. Thank you to Adam Dean for listening to me as I sat down at his desk and rambled away, and also to Fred Cook for working hard and getting me an AMAZING deal. If you're looking for a dealership that cares Mazda is the one for you!

vmaloney4

Jun 10, 2015

I just leased my first new car with the help of Adam and what a wonderful experience it was! He really cares about his customers and ensuring they leave and stay happy. Thanks again!

drm14

Jun 2, 2015

My husband Doug has been a "pick-up truck guy" for many years. Consequently, I was more than a little surprised when he told me that he was looking to trade in his truck for an SUV. He went on to say that he spoke to a really great sales rep. at Colonial Mazda named Adam. Doug wanted me to meet him at Mazda that day after work to see the car he was looking at and to speak to Adam. Sure enough, Adam was a really great guy! He was friendly, knowledgeable and definitely did not pressure us into a sale in any way. Doug is extremely happy with his new car. We would recommend Adam to anyone thinking of buying a car. We will certainly contact Adam when our daughter is ready to buy her first car!

NL

Jun 1, 2015

No problems with this dealership. Generous with their time and information. Full inventory of cars, lots of options to view and to choose from. A little difficult to find.

JTPT

May 30, 2015

We just bought a cx-5 from Colonial Mazda with the patience and help from Adam Dean. He made the process fun, seamless, and stress-free. We couldn't be more pleased with the professionalism and comfortable environment at Colonial Mazda. We are very excited to drive our beautiful, fun, and safe new car. Thank you to Adam and the Colonial Mazda staff for making this a very easy process!

Carol2013

May 29, 2015

Cody Stone is a very good Salesman at Colonial Mazda in Danbury. He has gone above and beyond in helping Carol Muller with her new 2013 Mazda3 Silver Car. Jeremy in the Service Department is also very helpful in servicing the Mazda Cars as well. I recommend them highly.

Monika

May 28, 2015

The bottom line is Adam is extremely helpful and always ready to answer any questions you may have, day or night, even the silly ones (I'm the queen of those). The whole process (leasing in my case) was very smooth considering the fact that Adam and Dave had to get my car from another dealership because the model and color I wanted was not available out of their lot. He didn't try to push cars that he had in stock. He wanted me to get what I wanted, and I did. So I am thankful for that. I give him A++ for patience and his huge heart (he rescues dogs!). The pick up couldn't have been any easier. He took his time to take me through all of the new features that my new car had, even synced my phone with my car as we were there. Very thorough. I've already talked to my friends about my experience so watch out Adam, you may some new clients coming your way as everybody loves my CX5!

charliedem

May 27, 2015

As a young college student purchasing a car can be overwhelming. But John McNeil was very educated and went above and behind to help me with my first car purchase. I couldn't be happier with my new Mazda. John wasn't just a car salesmen but by the end of the process was a friend. I would recommend them to anyone who asks about purchasing a Mazda!

HalesPerry

May 27, 2015

I had been doing A TON of research on the Mazda CX5 and was finally ready to check out in person. I visited Colonial Mazda on a weekend and Cody was great right off the bat- listened to my background and what I was looking for and what research I had already done. As we looked at the new and used models I was interested in, he did a great job a recognizing the research I had already done and directed our discussions to features I hadn't seen or experienced online. He also did a fantastic job keeping up the dialogue as my daughter ran from car to car and fussed. Not an easy feat!My husband went back to check out the cars a few days later and Cody was great about giving him the info we had discussed in my visit and keeping us all on the same page through different test drives. We were finally ready to purchase and that is when we hit a few snags. I say this because it was actually these snags that really showed me what an amazing team Cody and Fred are! We had JUST moved a week prior so I had literally nothing that had my new address on it. My credit was solid but my residency (4 moves in 2 years!) took literally all day to resolve with the bank. Add in the fact that the title on my trade in was in my maiden name and it really threw some kinks into the financial process! Cody and Fred worked together seamlessly to ensure they helped me exhaust every option to try to make this happen without waiting another week for my new address to be processed. They were never impatient or annoyed, they were in fact apologetic (when it was in no way their fault!) about how long the process was taking! They spent almost the entire day with me making this deal happen and getting the financing and title issues resolved. Throughout this process, they never once made me feel like I was a burden or taking away from everything else they had going on. From a financial standpoint, Fred was AWESOME and again, listened to the research and knowledge I already had about the financing options he was presenting me with and tailored conversation accordingly. It was a discussion, not a sales pitch and I truly appreciated his approach. My husband is in sales (boats) and I have been in client service/marketing for 9+ years. We both agreed from a sales and customer service perspective, this team got a A+! I would without hesitation, send anyone to them and promise a great experience. They listen, they know what they're talking about, and you definitely feel like they have your best interests in mind, not just a commission.My last point- I traded in a BMW 328xi for the CX5 and the service I got throughout this process was head and shoulders above the service I had gotten over the years from BMW Ridgefield!Thank you again Cody and Fred!! I am LOVING my Mazda CX5!

vitalevitale

May 27, 2015

This was the first time ever searching for a new vehicle, let alone purchasing one. In offering highly professional and genuinely useful assistance, Cody Stone made this experience both enjoyable and efficient. Colonial Mazda was the first and only dealership I needed to go to, as Cody, being a rather like-able individual, lucidly detailed why the Mazda 3 was the right car for me. If anyone is looking for more than a mere business transaction when purchasing a vehicle, I particularly recommend Colonial Mazda, and especially Cody Stone for a personable, enthusiastic, and sincere individual to deal with. Cody will be the first on my list to contact when looking for cars in the future, as I trust him to provide me with similar assistance in years to come. 6 stars for Cody!!

DJK040759

May 26, 2015

John McNeil and Roy Morel have always been helpful to me every time I have purchased a car at Colonial Mazda. I would recommend them to anyone who asks about purchasing a Mazda!!

slmonteith

May 25, 2015

I returned to the US after 25 years in the UK with no credit history - basically a 'non-person' here. Adam and Fred helped me 1) get wheels, and 2) were such great support. Now, 2 years on, they have helped me again - get the "wheels' I wanted 2 years ago :-D! Adam is a people person who looks at your situation and makes it work. He works it for YOU. I'm fairly confident that he's my man going forward :-). Did I mention?....he's also a great guy :-). Heather and Fred - you've been great...Fred, your advice has been priceless. Thanks to everyone at Colonial Mazda!!! You're MY dealer!

barker ellen, 154

May 24, 2015

my experience was one of the best, we had a nice visit and was treated with no pressure and alotof respect. my dealer was very knowledgeable and answered all questioned with out any hesitation. he went above to explained everything in detail

toria67

May 22, 2015

Cody was very helpful, friendly and pleasant from start to finish. He answered all my questions and my brothers about the CX-5. They didn't have the exact CX-5 that I wanted but they found one quickly. He and the dealership accommodated my schedule and my brothers when picking up the CX-5. Even though the finance manager was off on the day we wanted to pick up the vehicle they got it done and even quickly rectified an error in the paperwork that we picked up on. Cody is professional as well as funny. I like that he has touched base with me since getting the CX-5 to see how things were going, if I had any further questions and how I liked the CX-5. Great vehicle by the way! Thank you for such a quick and easy experience. Also thanks to the gentleman that took over for the finance manager. I would highly recommend Colonial Mazda as well as Cody Stone. Again great job!

Linda C

May 18, 2015

Thank you to Adam Dean for such an effortless process in buying our new Mazda CX-9!! You were extremely knowledgeable, helpful and fun from start to finish! Adam stayed late to accommodate our schedules and we couldn't have asked for more. He knew what we needed/wanted and just did all he could and more to be sure we were happy and we had our new car in 2 days!! I highly recommend this Colonial Mazda dealership and this group of excellent professionals. Thank you so much!! Linda and Joe Conte

rarobertson

May 18, 2015

As a first time car buyer I was nervous about the process of purchasing a car and had bad experiences visiting other dealerships when searching for a car. Adam was friendly and helpful making the process very easy and stress free. He listened to what I was looking for and did not put any pressure on me towards features I did not need. Adam and Roy went above and beyond to ensure that the car be registered in Massachusetts as I live in Boston. The entire experience was a pleasure!

JasonC

May 17, 2015

I came to Colonial Mazda looking for a good compact car...the Mazda 3 was an instant winner compared to anything else I looked at. I am leasing for the first time and Cody made it a very pleasant experience. I am thrilled with the car and couldn't be happier with he service I received!

Anna & Tony Cuozzo

May 16, 2015

This dealership is the best we have ever dealt with. They bent over backwards to help us and gave us an excellent deal. We had previously leased a Mazda 3 and a Mazda 6, and just got a beautiful CX 5. We are repeat customers, and if we weren't relocating, we would definitely be back next time because they are great! Nelson Mejias as always, is helpful, courteous, knowledgable...the best salesman. We also had the pleasure of working with Tom Amalfitano who was equally knowledgable and personable. Roy Morel did an outstanding job ensuring that we were comfortable with the payment options and making sure we were happy. Fred Cook was a joy to work with, too. Highly recommend Colonial Mazda!

teacher

May 15, 2015

I came to Colonial to learn about Mazda. Cody Stone was super. He let me drive a CX5 over different road conditions. I was sold! I'm still sold! I congratulate Cody and Colonial for quiet professionalism. I highly recommend Colonial and, especially, Cody Stone! Believe me, I have already recommended both to many friends .

EvanFitch

May 13, 2015

I saw the Mazda2 listed online and very competitively priced. I went to check it out that day. The effervescent Heather (Web Manager) matched me up with Adam (Salesman) who was helpful, knowledgeable, professional, and above all; a cool dude. We had a fun and relaxed test drive. Adam immediately answered any questions and addressed any concerns I had. He explained and simplified all the paperwork for me and we had a few laughs. It was a great overall experience.

GrandSport

May 11, 2015

Buying here was a no brainer, the dealership is friendly and professional on every level. No games, no BS. On the buying end I dealt with Patrick Larson, a found him to be courteous, knowledgable, very friendly, and down to earth. He really knows the Mazda product as well.I would send others to Patrick if they were in the market for a Mazda.Fred Cook handled he financial end, and I found him to be also a pleasure to work with. He also was friendly and outgoing.

Happycarbuyer

May 10, 2015

This was the second time we purchased a car from this dealership/ John was kind, caring and compassionate in helping to make the buying experience. My husband had recently passed away and so this was the first time I purchased a car on my own. Thank you for making the experience easy! I will definitely recommend this dealer to others!

Beth

May 7, 2015

Patrick was super friendly, helpful, and informative. He guided me through this unfamiliar process with patience and had answers to all of my questions. He made this a breeze and I love my new car! Thanks, Pat!!

DS Juke

May 6, 2015

Being that this was our first time buying a car, we had dealt with one dealership just before being referred to Colonial Mazda. The experience was like night and day. Adam was super friendly, put no pressure on us, which was refreshing after dealing with the first dealership. He actually listened to what we wanted and needed and went out of his way to figure out the best way for us to save money, stay within our budget and to do what was in favor of our best interest. Adam & Roy went above and beyond to help us around a few issues, thinking outside of the box to make this happen for us. There was no pushing us towards something that was out of our budget or towards any extras that we didn't need. He took the time to show us how to use different features in the car and made sure we were comfortable before leaving in our new ride! The entire experience from beginning to end was a pleasure. I would highly recommend Adam and Colonial Mazda to anyone looking for a car, new or used.

'15 Red Mazda3

May 4, 2015

Adam was very straightforward, informative, as well as a little brave in letting my wife test drive a car in the US for the first time. Thanks to you and your team in helping us find the right car!

Zsa Zsa

May 3, 2015

John McNeil at Colonial Mazda in Danbury dispelled all of my stereotypes for car salesmen. He did not pressure me in any way. I came into the showroom with no idea of what I wanted to buy. My 2003 manual Acura RSX was totaled in an accident so I didn't know if I wanted to purchase another manual or switch over to an automatic. He was very patient and took me on very long test drives to get to know the feel of each one. He was extremely knowledgeable and gave me all of the facts I needed to know to make my own decision. He even worked on his day off to get the car I wanted from another dealer. As a result, I am now the happy, proud owner of a hot red Mazda3 hatchback. ZOOM! ZOOM!

Mtroy123

May 1, 2015

Just purchased my new Mazda 3 from Adam Dean at Colonial Mazda. Adam was very helpful and professional and never once pressured me into buying a car. He was also genuinely excited about the Mazda 3 and took me on a great test drive to demonstrate the car's full capability. I highly recommend working with Adam and the Colonial Mazda team!

LeonaE

Apr 29, 2015

My CX-5 is great and Adam was very helpful and professional. He answered all of my questions and never pressured me for the sale. Everyone I met at Colonial Mazda was very nice.

sg1982

Apr 29, 2015

My wife needed a new car and Adam was very helpful through out the entire process and got us into a 2016 CX5, He answered all of our questions and never pressured us for the sale.One of my greatest experience at a dealership.

stephyyy3864

Apr 29, 2015

Thanks so much to Patrick who helped me get my brand new 2016 Mazda CX-5! The car is absolutely amazing, and I am fully satisfied! The service was beyond excellent, by far my best experience at a dealership, ever. Patrick was both helpful and knowledgeable. I highly recommend him to anyone who is looking to purchase a vehicle through Mazda, you will not be disappointed. I will definitely be returning to Colonial Mazda for my future cars. Thanks again for all your help!!

bradys

Apr 28, 2015

Adam Dean made our car purchasing experience the best in many many years. He was professional and knowledgeable yet personable, funny, friendly and honest. He definitely went above and beyond to ensure we were happy with our whole car buying experience. I absolutely recommend working with Adam.It's a big deal for us to make a large purchase like this and Adam inspired trust and confidence.

qman12345

Apr 28, 2015

I knew I wanted a new car. I did my initial research, and decided I wanted either a Forrester or a Mazda CX-3 or CX-5. I also researched dealers, compared ratings and read customer reviews. I decided on going to Colonial because of the amazing reviews on almost every site I visited and the attention I received via a phone call.Honestly, my mind was pretty made up when I got to Colonial. I was intent on getting a Forrester. But John changed all that in a matter of a couple of hours. He listened to what I wanted and what I was looking for in a vehicle. I knew he was listening because he would repeat the details I asked for during the entire process. The test drive was amazing. I never felt rushed and he insisted on pushing the vehicle to its limits. I was skeptical, like anyone would be, from the very beginning but John was friendly, relatable, and most importantly straightforward. I wasn't intimidating or afraid to ask hard questions. Even in the end, when I was stressed from a long Monday at work, it felt like a simple and fair transaction. I had a truly great experience, thanks John!

chuckandjackie

Apr 21, 2015

Patrick is very helpful and professional. It was a pleasure working with him. And he didn't drop out of the picture once the vehicle was purchased.I recommend Colonial and Patrick. This is the first time I've ever endorsed a dealership and/or sales rep.JS

Gregg

Apr 21, 2015

My daughter and I really liked the new look of the 2015 Mazda3 so we headed to Colonial for a closer look and test drive. As we entered the showroom Adam Dean's desk is situated right there as you come through the door and fortunately for us we didn't need to go past his desk. Adam quickly got us that test drive and a couple of days later we were in that Mazda3 driving home. He did the very best to get us the right deal we needed. I highly recommend Colonial Mazda and Adam. Thanks!!

afmikey83

Apr 20, 2015

Patrick Larson was great to work with. He is a friendly and dedicated salesmen. He helped me a lot, and I would recommend him anytime.

Donna and Ira

Apr 20, 2015

Nelson is a fine young man that it was a pleasure to deal with. He is knowledgeable, friendly and honest. He reminded us so much of our own son that we couldn't leave without giving him a hug. We believe he goes beyond the ordinary to provide his clients the best service possible. And, oh yes, the rest of the people at Colonial Mazda are also just super.

fionab

Apr 17, 2015

At the end of March, I traded in the last gift my dad gave to me pretty much before he died unexpectantly, my Lexus 450H for a 2016 Mazda CX-5. It was a bittersweet moment on a cold and snowy March day. Honestly, I hated driving the Lexus. I missed my CX-7 I had previously and happily sold to a dear friend who also loves it. I was welcomed back with open arms by Jeremy the Service manager although I haven't needed more than regular service on my past two Mazda. John was my sales advocate and did a great job coming in with a fair price on my trade and getting to a number on the new car. My friends often bring me along to dicker with the sales geeks because I actually enjoy screwing them to the wall. This dealership plays fair. John's family drives two Mazda's and was very helpful choosing between the 2015 and 2016 models. They were great about installing the bike rack hitch and bumper protector two weeks later as discussed. I have 1000 miles on the car and have loved every minute being back in my zoom zoom SUV. I did look at a Certified 2014 X3 at the local BMW dealership to compare. I liked the CX-5 Better and they were way out of line with the trade amount. In the end, everyone at the dealership is solid. John was caring, professional, and great to work with on the deal. The big deal here is when you buy a car, does the service department make you "WANT" to come back. The answer is a resounding YES. I have sent plenty of my friends here. On the next girls night, it is going to look like a Mazda dealership!

Ann L.

Apr 16, 2015

I've always dreaded when the time comes to buy a new car due to prior experiences with high pressure sales people. I've avoided buying a car since 2003 for just this reason. Well, that did NOT happen here. We were considering another car when a friend recommended Colonial Mazda and Patrick Larson. (He has purchased 3 Mazdas from Colonial and Patrick, which says something right there). I am forever grateful that he did. I called ahead and Patrick greeted us at the door. From the time we walked in the front door until I drove away in my new Mazda CX-5, the team at Colonial Mazda was fantastic. Patrick spent a lot of time with us, going over models, options, pricing, financing. He gives you the information you need and you decide if it's for you. It is obvious that Patrick believes in his product, which made me believe too! There's no need for the common sales tactics. I felt I was getting a very fair deal and making an educated decision. We chose the CX-5 GT. We returned to Colonial Mazda and met with Fred Cook. He was very thorough and answered any questions I had. Despite being very busy (it was the last day of the month), I didn't feel rushed at all. He made sure that I understood everything and answered all my questions thoroughly. After meeting with Fred, Patrick took us out to our car to explain all the features and answer any additional questions. At this point, it was after 8pm. I'm sure he was probably "off duty" hours earlier, but he is committed to seeing that you have the best experience. As I left Colonial Mazda, I actually felt a little sad that I won't be seeing this group again for awhile. Everyone was just so nice.I couldn't have asked for a better experience buying a car. We will definitely be returning to Colonial Mazda and Patrick Larson for our next car!

julie17777

Apr 16, 2015

We've bought 15 cars in the last 30 years.( I was 5 when I started driving :) We've gone to 14 different dealerships for those 15 different cars. Im writing this review today not because I was asked to or should, but because I genuinely want to. Nothing has been easier or more delightful than working with Adam. He was very knowledgeable, super enthusiastic about why mazda was a great choice, and extremely fun/funny and delightful as a PERSON. Even with important family plans on a day off, he took time to answer questions and work for my business. I ultimately got the deal I was looking for and was able to pick the car up in like a DAY. ( and he had to locate one besides !) The best part of this whole experience is that I feel like I could email Adam and just have a chat as a friend. How nice is THAT?! Also.... a shout out to Fred in finance. When we stopped talking about Abraham Lincoln, we were in and out of his office in a jif !!! And HE was so easy and nice to work with too. We really did have a great experience because of the people in that building. It did NOT feel like the typical rather unpleasant car buying ordeal we all can be honest about and say we hate to go through. I absolutely recommend this dealership, AND MAKE SURE YOU LOOK FOR ADAM !!!!!!! :)

MMS1486

Apr 16, 2015

Started looking for a small SUV and fell in love with the Mazda CX-5 right away, great look and great reviews. I visited and contacted many Mazda dealerships and decided to buy at Colonial Mazda. You can tell by the appearance of the lot that they really take care of their cars! Being a young woman and this being my first brand new car you can say I was a little out of my element, but Adam was patience and answer my daily emails right away. He even sent me a picture of the car after the roof rails were installed. The icing on the cake was pulling in to pick up my car, there it was with a big bow on it. Such a great memory to have. Thanks Adam and the Colonial Mazda team!

VeryHappy

Apr 16, 2015

This was my first time buying my own car. It was worth the 45 minute drive to Colonial Mazda because I found the perfect car and had a great experience. Patrick was so helpful and friendly, as well as everyone else that I met with. From going to test drive the car to purchasing it and picking it up I had no hassle at all. Everything went very smoothly!

MikeSolis

Apr 15, 2015

Prior to visiting Colonial Mazda, I had been casually looking for a MazdaSpeed 3 for a while. I noticed that they had one, so I decided to swing by and take a look. Adam Dean greeted me as soon as I walked in the door and was very happy to grab the keys and let me take a look at the car. As others have stated, Adam didn't treat me like a customer, more like a friend throughout the whole process. There was never ANY pressure from him or anyone else I worked with at the dealership which was very refreshing. Fred Cook in finance was also great! He got me a phenomenal fiance rate and explained everything in great detail and again with no pressure at all. Very casual and professional staff at Colonial Mazda. I would absolutely buy another car from these folks and will recommend them to anyone else looking. Thanks again for probably the best car buying experience I've ever had.

newcarsandy

Apr 15, 2015

Adam was Great!!! I had not bought a new car in 20 years. Adam made it painless, quick and very very pleasant. He has so much energy you can't help but enjoy the process.

Km101418

Apr 11, 2015

I was online looking at the dealerships website to see what stock they had. I found the car I wanted to look at and when I went in to the dealership not knowing what to expect, Adam was ther to help me along. He took the time to talk with me, show me the car, explained everything about it. We went for test drive and it was like I was in the car with a friend. All the employees I worked with are all really friendly and knowledgeable. I would highly recommend them if your in the market for a new or used car.Thanks for every Adam, Heather, Roy and Fred. A great team!

mazda3sport

Apr 11, 2015

As a person in the automobile industry for the last 27 years, I greatly appreciate customer service. No one does it better than the staff at Colonial Mazda.. This is my 3rd purchase from them and sales person John McNeil was fantastic.. He has a true love for cars but a real passion for the Mazda brand.. From start to finish he was a class act.. Even picking me up the day of delivery in his own Mazda 3.. All together a great staff from parts to service to sales.. Backing up a fantastic brand.. Keep up the good work.. Will be back for another one when ready...

Diane

Apr 7, 2015

Colonial Mazda and John are becoming a staple in my life. :) The dealership goes the extra mile to make customers feel valued and John is a pleasure to work with. Although I did research before buying my first Mazda and knew that it had very high customer satisfaction, I was pleasantly surprised by how much I loved driving it. When I went in to the dealership to discuss the possibility of a trade in for a 2016 model, John made the decision totally painless. He was enthusiastic and knowledgeable and could easily point out all the improvements in the new model. What's even more fun than deciding to buy a new car is the ability to drive it home the same day! I love that the dealership has enough cars on hand, so that both times the model and color were available immediately.

magikmary

Apr 5, 2015

I had a 2010 Mazda, also purchased from Colonial Mazda-I had been thinking of trading it in but it was not a priority. I brought the old model in for service, while I was waiting I asked about trading in, the service dept. said hang on we will get you a salesperson-then I was introduced to John McNeil. John is a wonderful person and a friendly knowledgeable salesperson and funny as heck. John gave me many options and answered all my question and made my decision very easy. I felt very happy and confident in my decision when I left the lot. John has also followed up with several calls and has made me feel like he really cared. Fred was also very helpful, friendly and knowledgeable. I have always enjoyed my experience with the whole staff, the service department is wonderful-Jeremy is always so friendly and helpful, and I am happy that I can continue dealing with them in the future. I will definately recommend this dealership and the Mazda car to friends and family.

Toughtosatisfy

Apr 5, 2015

Have purchased many new cars over my lifetime.My experience with Colonial Mazda was hands down the best. Absolutely painless. Patrick was patient and thorough.He took all of our anxiety out of the equation and left us feeling good about our purchase.I will certainly reccomend others to Colonial Mazda and Patick.

Diane A.

Apr 4, 2015

We had the pleasure of working with Patrick! We drove over an hour to see a car and the service alone was worth the commute! Patrick took all the stress out of buying a car. We will definitely buy a car from Patrick again despite being over an hour from us!

Mike S.

Apr 1, 2015

5 years ago I bought my current vehicle from Adam at Colonial Mazda. It was his first sale, and he really went out of his way to find exactly the vehicle I wanted and bring it in for me. He gave me more than I hoped for on my trade, and closed the deal quickly, covering all the details in full so that there were no surprises. If that was his first sale, I can only imagine how good he is thousands of sales later!A great guy and a consummate professional. He'll help you out!

Nicole H.

Apr 1, 2015

I had the pleasure of working with Adam Dean! He has an amazing passion for his job, and it shows in every move he made. I work in Leadership in a service industry, and Adam exceeded my expectations by far! He is knowledgeable about his product, friendly, caring, funny, professional and the whole nine! All of these things made my experience in buying My first Mazda more than memorable. I came to Adam via a referral, and now i know why. I have purchased many cars, and this is how it is supposed to be done! Adam guided me through the process from the start, and finished with me picking up my new CX-9 with a big red bow on it!!! If you need a car, Mazda is your dealership and Adam is your guy! Tell him i sent you! Special thanks to the rest of team that helped in this deal as well. Roy Morel and Fred Cook for getting the financing done smoothly, David Adam leading a great team, and behind all of these men.....of course there is Heather Ramos. Thanks to a terrific team for an awesome experience. I will be back!!! :)

Josh

Mar 31, 2015

I test drove a car with Adam Dean months ago and after several minutes with Adam, I knew that I would come back to make a deal with him. Adam is a personable and knowledgeable professional, who clearly works hard and does business the right way. There was never any pressure, and Adam did everything he could to facilitate the process. My car buying experience was excellent, and my future recommendations for those in the market for a car will go to Adam Dean (and the team he works with at Colonial Mazda). Thanks Adam!

Ben Marciano

Mar 28, 2015

Buying my first Mazda from Adam Dean was a very easy and enjoyable experience. Adam was very well informed about the car and was able to answer every question that was thrown at him. He even came in on his day off to drop the car off and make sure everything was ready for me to drive it home. I can't thank him enough for all his work and just making the experience the best it could possibly be. Thank you Adam!

Katie

Mar 28, 2015

Adam made finding the perfect car for me super easy! He was very knowledgable, went above and beyond my requests, and made the overall experience comfortable and enjoyable. I never felt pressured (like I did at other dealers), he listened to what I had to say and I would highly recommend Adam to anyone looking to buy a car!

Lindsay

Mar 28, 2015

After having a disaster of a time at another dealership Adam was a breath of fresh air, easy to work with and very accommodating. He was friendly and not at all pushy. We were very comfortable with him and appreciated his honesty and help with getting us into the right vehicle. Would definitely recommend him to our family and friends.

dkfulch

Mar 24, 2015

I thoroughly enjoyed my buying experience from Colonial Mazda. From the warm feeling I received from Heather, the Internet Manager, to the friendly service from Adam and Dave on the sales team and Fred for financing. There was absolutely no pressure to purchase a vehicle and I felt that they were sincere and only wanted to make sure I had as much knowledge as I wanted to make an informed decision. Do not go anywhere else!

riz

Mar 24, 2015

Adam made our first Mazda experience a pleasant one. He went out of his way to accommodate our needs, and made the process smooth, fast, and easy. He made us feel so comfortable that we didn't feel like we were talking to a salesman. We would recommend Adam and Colonial Mazda to anyone looking for a great car buying experience. Hope your Blackhawks continue to have success, Adam! (Unless they play against the Rangers...!) Go Blueshirts!!

wolfknight13

Mar 22, 2015

I had a fantastic experience with Adam Dean. I started looking at cars back in November, Adam was professional, and helpful. I told him then that I would not be making a decision for a little while. He respected my decision, gave me all the information that I would need and let me go unhindered. I didn't receive any annoying phone calls, emails, or texts. I came back in almost 6 months later. Adam recognized me, and helped me with the most smooth and pleasant car buying experience that I have ever had. Thanks Adam, you and your team will be getting all the business that I can send your way!

SilentRick72

Mar 20, 2015

Heather Ramos, Ken Hicks, and the rest of the Mazda sales team were very helpful in making this process as pleasant as possible. Fred Cook, the mystery man behind the customer loyalty registration request and business manager, was very helpful and answered all of my financing and warranty questions and was thankful for his attention to details. Unlike other dealers, I found the whole team to be honest and upfront.Thank-you to Adam Dean & Cody Stone for the test drive and the ability to test out some of the safety features in the vehicle while on the road was well worth it. I really enjoyed having the Nav system direct me to my home address when I turned out of your lot. Ken had programmed it as part of going over the systems at delivery but I had forgot it was set to go there until it started speaking to me.Only issue I had which was understandable was that they couldn't come down on the pricing for the 2016 Mazda CX-5 as they are the newest and most popular product they have.

Olena

Mar 17, 2015

Never met anyone nicer than Patrick while shopping for the car! Came for a test drive with whole family, loved the experience. Thank you Patrick!

David Stowe

Mar 16, 2015

I worked with Adam Dean of Colonial Mazda. I have purchased plenty of new cars over the past 20+ years and this was definitely one of the best experiences. I actually started working with Adam back in November of 2014 when I was interested in the CX-5 as one of several cars that I was considering buying. I told him that up front and that did not change his helpful, no pressure and friendly attitude. I actually test drove the CX-5 there twice and narrowed down my decision to that car, but still had some reservations about a few things including the entertainment system/nav and wind/road noise. Adam did not try to convince me that what I was hesitant about was wrong. I also saw that Mazda was coming out with a refreshed version of the car in early 2015 which addressed both of my concerns. Adam did not try to convince me to take a 2015 for a quick sale, but helped me get the exact car that I wanted with the exact features that I wanted. Very satisfied experience and would definite recommend him to friends. It also doesn't hurt that the cars themselves and quality products.

Chrisquem

Mar 15, 2015

Buying a new car is always difficult but Patrick Larson made it a very pleasant experience. If I ever need another car, this is the person I would call on. He was very helpful and knowledgeable. He made buying a car which is usually difficult very easy for me. Thanks Patrick!!!

jcarballo88

Mar 15, 2015

Nelson suggested the perfect car for me based on what i was looking for, was very knowledgeable, and got me a rate i can afford. In love with the car!

Aiagrossi

Mar 14, 2015

My wife and I came to colonial Mazda for a second time to upgrade from our cx7 to our cx9. We met with Heather at first since we saw the vehicle of interest online, she then pointed us in the right direction to Adam. From the start Adam was easy going, made us feel comfortable and listened to what we wanted.The test drive was the most eventful and exciting I've ever been in. We were first to arrive at a motorcycle accident on Federal Rd, Adam sprung into action immediately running to one of the victims, while I ran to the other victim to lift the motorcycle off him. We stayed for awhile providing first aid and traffic control until authorities arrived and didn't need our help anymore. From that point on we new Adam was no joke and he delivered our car to us quick and had everything we asked for done to the car. The manager Dave Adams was also a major help in this whole delivery, by making sure we were well taken care of and making sure we were getting exactly what we asked for.

dxknight

Mar 13, 2015

The vehicle was in better condition than the pictures. The care we purchased had 4 different tires in the pictures on auto trader, and Colonial Mazda had already replaced all 4 tires with new tires prior to us coming to see the vehicle. Patrick was awesome to work with and Fred found us a better rate than I the one for which I had been pre qualified. This was my 8th car purchase since 1986, and this was the best car buying experience I have had in my 28 years of driving,

Meccandrea

Mar 12, 2015

For excellent service, a friendly and knowledgable dealer, sound advice, and fair pricing, I definitely recommend working with Nelson. He walked me through any questions I had until I was comfortable enough to move forward with my purchase (this is my first car!) and then went above and beyond to get the car I wanted at the price and interest rate I was looking for. Thank you Nelson!

pooh64

Mar 12, 2015

Thank you for the wonderful buying experience. Patrick you were professional, knowledgeable, and no high pressure sales tactics. We will highly recommend to friends, family, who may be looking to purchase a car. Thank YouPaula & Mark Keller

TCannavaro

Mar 11, 2015

From the minute I walked in John and I hit it off. Straight forward, honest, and a true gentlemen, John was a pleasure to deal with throughout the car buying process. John worked harder then I could have asked to get us into the car we wanted and faster then expected. I highly recommend Colonial Mazda and John McNeil. I will be sending all my family and friends here from now on.Thanks John

ajo

Mar 9, 2015

Bought a Mazda 3 from John and he did a fantastic job, made me feel comfortable and not pressured to make a decision. I offered sound advice and was very honest with me on how everything would work. He walked me through the process thoroughly to make sure I understood what I was doing.

LauraOD

Mar 8, 2015

My mom and I saw the Mazda 3 we wanted on the dealers website, so we went down to check it out not realizing that they had closed! But bumped into Roy and Heather who talked with us about how to get a start on the car buying process. It was so nice to talk with them even though they were headed home.The next day there was a slight snow storm and had a wonderful test drive! Adam made sure to talk me through all of the car's features and helped me to feel comfortable. We are so happy to have gotten the new Mazda from this dealership! They went above and beyond with customer service.

starmanp

Mar 7, 2015

I was shopping around for a 4x4 vehicle fist i admit i went to the Chevy dealership to obtain a reliable SUV so i didn't like the way Chevy looked at me like i couldn't afford a car LOL. so next trip was the mazda dealership where i met Adam Dean, he respected what i wanted in a vehicle and went from there, needless to say I drove off with my SUV i wanted. he is a wonderful person to work with and didn't push on a bigger sale, good job very happy Customer....

Dreia

Mar 2, 2015

Saw an ad for the new 2016 CX5 while surfing the web and instantly fell in love. Never second guessed to go to any other dealer other than Colonial Mazda as I have gained such comfort and trust for the past 7 years as a Mazda owner. Adam Dean sold me my 2014 CX5 about a year ago and was pleased with his service as he did everything in his power to make sure I was a happy camper. So to no surprise I requested to see Adam once again to discuss the 2016 CX5 and again have nothing but good things to say about Adam! His top priority was to see me walk out with brand new keys in my hand with a big smile on my face!! Thanks again to Adam for everything! A big thanks to the manager Dave as well! Great working with you both! Fernando thinks so too :) ha! Highly recommend Colonial Mazda and Adam of course!

ferrerio1104

Mar 2, 2015

My husband and I have been looking for a vehicle with a 3rd row seat for over a year now without even thinking about going to Mazda. Finally with two big car seats in my Subaru that had a trunk that fit nothing we took a ride on a Sunday and drove into Colonial Mazda's dealership and instantly fell in love with the Mazda CX9. My husband met with Adam Dean who went above and beyond to get my family in that car taking our budget into account and gave us a payment option that fit in our lives. We have owned many cars and we have never experienced the kind of amazing service like we did at Mazda with Adam. I recommend Adam and Mazda to anyone looking for a new car and a great car shopping experience. My husband and I are customers for life now.

harry palmer

Feb 28, 2015

Narrowed my choice to a Mazda CX-5 or the Honda CR-V. I was put in touch with Heather Ramos, who was very helpful and set up an appointment to see the vehicle. Visited Colonial Mazda on February 9th and met with Heather and Patrick Larson. Patrick was fantastic, explaining nearly every feature during a test drive. We talked generally about price then and I informed him that I would be back with my wife for her to see the vehicle. Unlike the Honda salesman, Patrick was very low-pressure during my discussion; the Honda salesman repeatedly asked me if I could have my wife come down right away to make a deal...very high-pressure.We came back the following weekend, met with Patrick again and he let us go alone for a test drive, again with little pressure while looked at our trade-in. The deal was fantastic and we signed papers that day, to pick up the truck the following Saturday. I was informed that Eric Carlson installed the remote start and prepped the vehicle and he did a great job.We couldn't be happier. The day we picked up our CX-5, Patrick took the time to show us every other feature before we left. As it has so often, it snowed yet again that night. Driving home from Norwalk in the snow, the truck handled beautifully. We would definitely come back to Colonial again. The service and low-pressure atmosphere made buying a vehicle a pleasure.

Bianca0367

Feb 27, 2015

On my fifth Mazda (two for me, one for my ex-husband, one friend and one for my sister)Could not be happier. That's why I always come back. Let's start with the quality of the cars all the way through to the service. Always know that when I call I will be treated better than family, and I've seen this happen with everyone I see there, and my questions/concerns are always answered/addressed.David Adam and Adam Dean worked with me for almost six months through indecision's, tough times and most recently a car accident. They never once lost patience with me and I drove away with my new CX-5 this evening. Happy as can be! Can't wait until my son gets his license so we can go shopping again, at MAZDA.Keep up the good works fellows. Thank you for putting service back into customer service!Bianca DeMasi

donna

Feb 27, 2015

My husband and I went to Colonial Mazda Feb 14th 2015 to lease a Mazda 3 for our daughter. Patrick Larson was the salesman and he was great. He was very informative, listened to all our questions, answered our questions and was very patient. He understood our requirements and found us the best car ... a Mazda 3 that fit our requirements at a great price. We highly recommend Colonial Mazda and Patrick Larson.

Pat

Feb 21, 2015

I walked into Colonial Mazda Monday Feb.16, 2015 with my daughter, son and my daughter's friend. Was greeted by Adam Dean. I told him what car we were interested in, Mazda 3, but was not sure which model. From that moment on, I felt an instant connection. Adam went out of his way with his knowledge informing me of all my options. I felt as if we were friends, not just another car salesman!!!! Hats off to Adam Dean!!!!!. Saturday Feb.21, 2015 I drove off in my Mazda 3 Sport. Most definitely will recommend Colonial Mazda and Adam.

dmaridge

Feb 19, 2015

This was our 3rd purchase at Colonial Mazda (and the 2nd in 6 months). Each time was simple and straightforward. Most recently we were at the end of a lease for our 3rd CX9 and were considering making the switch to another manufacturer, just for a change of pace. We weren't dissatisfied with the vehicle or the dealership, but thought something different might be fun. Before making the final decision, we called Colonial to see if was possible to get a new CX9 that was comparable to our current model without an increase in our monthly lease (all of the other options were considerably more expensive). After a few quick emails, Patrick, our salesperson was able to give us everything we wanted. The swap of vehicles was quick and painless and we're very happy to be driving another CX9 from Colonial.

Hough

Feb 19, 2015

Adam showed me CX-5 and CX-9. He made an immediate connection. He listens to you and is patient assisting you in the decision making process. You felt comfortable from the minute you started working with him. Great car buying experience!

laxmom

Feb 18, 2015

Just took delivery last night on my 2015 Mazda CX-5 Sport. It was the first time in 14 years that I had gone car shopping and I couldn't be happier with my experience. I worked with Adam Dean who put together a great lease offer for me after going through the car's options and a great test drive. It was really refreshing to work with someone who is truly passionate about his job and goes out of his way to listen and understand the client's needs. Many thanks to Adam, Dave Adam and Fred Cook for a great experience!!!

duhk0tah

Feb 16, 2015

Adam Dean made my first car buying experience super easy and enjoyable. He did a great job at explaining everything and walking me through everything step by step. Super personable, went out of his way to make sure I was more than happy with the car I purchased, and with the help of Dave Adam, I was able to get my car for the price that worked for me.

tucknpost

Feb 16, 2015

Worked w/ Jon McNeil on 2016 Mazda CX-5, extremely happy with his service and our new car- very impressed by his knowledge of the car, especially since it is such a new model.

zootguy

Feb 15, 2015

I just picked up my new Mazda. It's my second CX9, my 7th Mazda, and SIXTH of which I've purchased from Patrick Larson and Colonial Mazda. Buying from Pat is always PAINLESS: No empty promises, no price changes, and always a fair deal. He and Fred Cook in finance always look out for my best interest and offer the best lease or buy options. I had been burned before by car salesman, but these gents took all the fuss and stigma away, proving there are honest, great people selling cars today.I have recommended Pat and the dealership to family AND friends, and both have bought cars from him. I will continue to do so in the future and I encourage anyone out there who's looking to buy or lease a car to visit. It will be a great experience.I'll be back!

Jim

Feb 14, 2015

We had a nice experience buying a 2015 Mazda from Colonial Mazda, Adam was professional and knowledgeable. Would not hesitate to buy another car from them.

nsteeger

Feb 9, 2015

My husband and I truly enjoyed our experience at Colonial Mazda. This is our first Mazda and we are both extremely impressed with the quality of our vehicle. We're even more impressed with the level of service we received from Colonial. Patrick Larson was absolutely amazing every step of the way. He was so nice, understanding and helpful. He didn't make us feel pressured and he wasn't pushy at all, (as is often the case at other dealerships). He really just wanted to help us find a car that we felt great about. He didn't force a car on us, rather, he presented a vehicle and let us make the decision on whether or not it was right for our family. Patrick was easy to work with and extremely responsive with any questions we had. We would highly recommend Patrick and the team at Colonial Mazda to anyone that is looking for a pleasant and satisfying car buying experience.

rlw908

Feb 8, 2015

I hadn't purchased a car in 10 years and was really not looking forward to the whole experience after remembering high-pressure sales tactics and generally unpleasant experiences elsewhere in the past. This purchase was not just pain-free but actually enjoyable! I found my vehicle on the Internet and got a very prompt response on my inquiry from Heather. She gave me enough information to convince me to pursue negotiations, and transferred me to a very knowledgeable and friendly sales rep named Patrick. Since I was coming from 2 hours away to finalize the deal, I really appreciated how much time and attention this team took with me to make my visit as smooth as possible. Upon agreeing to the purchase, Patrick very patiently walked me through the technology and gadgets on the vehicle. Fred in Finance was very easy to talk to and explained all the options and paperwork thoroughly. I would highly recommend this dealership..

marcelo

Feb 7, 2015

This is the second car I bought from Adam Dean at Colonial Mazda, and I thoroughly enjoyed dealing with every aspect of this dealership once again.Thanks to Adam and his managers, Dave Adam and Roy Morel, it was an excellent deal for the Honda Pilot that I purchased.I truly felt like Adam treated me like his friend from the first time I stepped foot in the dealership years ago. He has kept in contact with me ever since.I'm still a very happy customer with my second car from them. It even only took one afternoon to finalize the purchase and drive away to be a big surprise for my son!I highly recommend Adam and Dave at Colonial Mazda. Thanks guys! Marcelo

grh

Feb 6, 2015

I thoroughly enjoyed dealing with every aspect of this dealership. Honest upfront and I feel as though everyone got a good deal. Adam was fantastic and made the experience enjoyable it was like buying a car from a friend rather than a salesman I would highly recommend not only the Mazda brand but dealing with Colonial Mazda as well. Thank you.

Ivan

Feb 5, 2015

Adam Dean was excellent I purchased a Mazda 3 hatchback. Adam was helpful, pleasant and a pleasure to work with. Recommend Adam all the way.

tomlet

Feb 4, 2015

Made an appointment to test drive a used 3 series. Went in, got to test drive immediately, got some pricing options I liked and purchased on the spot. Excellent service.

mewilson56

Jan 29, 2015

I purchased a mazda 6i threw colonial mazda of Danbury in September of 2014. I had a great experience. Nerlson Mejias and Tom Amalfitano were very helpful, knowledgeable and pleasant. I have since and continue to refer people to them.

joanlewis

Jan 28, 2015

We relocated to South Carolina 12 years ago and still have family connections in the Danbury area. After hitting a deer and totaling our VW, we recieved word from Colonial Mazda that a Mazda3 might just fit our needs! Thanks to Adam Dean and Dave Adam we were able to find an outstanding car. How cool was it to arrive at Colonial Mazda and have our car sitting at the lot with a big red bow on it! I am in love with my new Mazda3...zoom zoom all the way back to South Carolina! We recieved amazing customer service, loads of personal attention and developed a great relationship with Adam (he might even come to visit us in South Carolina). This is the way car buying should be!

Alex

Jan 25, 2015

Absolutely positive customer experience on buying new 2015 Mazda3. Tom Amalfitano gave me all important information related to the car and important features of the car. Test drive was very helpful for making of my decision. The car was ready and all paperwork done in a very convenient manner. Also Tom helped me with selection of additional accessories. I will recommend this dealership and especially Tom to my friends.

Isabelle

Jan 24, 2015

This is the second car I bought from Colonial Mazda, and I am still very happy with the experience I have received from them. Adam Dean, my sales person has such amazing energy and enthusiasm to make his customers happy. He went above and beyond to put me in a car that I would be nothing but happy with, and followed through on every detail till the end. David Adam the sales manager also worked closely with Adam and me and my husband to do the same. Great bunch of people at this dealership, friendly, accomodating, respectful and courteous at all times. I highly recommend this dealership and especially Adam Dean and David Adam for your next car purchase!

SarinaHoda

Jan 24, 2015

I have a previous review on here from my 2007 mazda3 purchase and service experience; however a few years later I'm back purchasing the cx5 and am still so pleased with how everything went. This dealership is outstanding in regards to their customer service. I've worked in the car business for a few years and had my fair exposure to various dealerships but this one stands out the most. You can tell they are there for the customers and the courtesy, flexibility and follow-up they show you won't find anywhere else. My sales consultant, Tom, has now sold me my 2 cars and is a great example for how sales people should act. I've never felt pressured or like I was "a number" for the books. He was very professional and thorough and made sure I left knowing everything about my car and even assured me that he would be there to answer any questions any time after I left. The rest of the staff were also very friendly and made the process so easy which is why I won't be looking at any other dealerships when it comes to purchasing or servicing my car.

Lucylu

Jan 21, 2015

"Fantastic" that is what my experience with Adam Dean has been. Adam is friendly, courteous and above all a professional. He was patient and diligent about answering all of my questions and truly worked hard to get me a phenomenal vehicle which I love! He walked me through everything, making sure I was satisfied with the end result. He is meticulous about all details. The whole experience was more like dealing with a friend than a salesman. Not once did I ever feel pressured! Through the whole car buying process, I felt he was always on my side! I would highly recommend Adam to all of my family and friends and anyone who is in the market for a new vehicle even if its not a Mazda.

HMazda

Jan 20, 2015

This dealership provides just enough customer service to be average. Nothing really stands out that they do is great. They also don't do anything really bad either. They "cry" alot when you try to negotiate the price of the vehicle acting like there isn't any room to reduce the price. My sales person was frienldly and courteous. I would use him again if I needed to buy another Mazda but I don't plan on it. I haven't gotten the car serviced yet so I don't know how the Service Dept. is yet. I'll report back soon on that.

Bob

Jan 19, 2015

Outstanding dealing with Adam Dean , he is a professional and we were so satisfied and so happy to have him as our advocate for buying the Mazda that we chose .He is very personable ,very very knowledgeable and we had no doubt that we were in the hands of a good person. And we loved that he was patient with someone who is not tech savvy as he helped to set up and to explain our blue tooth and gps systems. It was very easy and also quick for us to add the snow tires. Jeremy was also very helpful .

paulapug

Jan 19, 2015

I felt so at ease throughout the whole process of leasing my new Mazda 6. Adam was terrific and handled everything with professionalism, courtesy and friendliness. I would definitely highly recommend him to anyone that I know for a great car experience.

jarellano119

Jan 12, 2015

wife went in for a lease ending cx-9, came out with a mazda 6 and ended up paying a lot less than anticipated. Adam was awesome, made the whole process easy and relaxing.

Glocker

Jan 9, 2015

If you are looking for a friendly, knowledgeable salesman that puts you at ease, learns your name, assesses your needs, and works tirelessly to put you in the car you want at a price you need, Adam Dean is your man. From the enjoyable ride along test drive with my family, through the painless negotiation process, I felt that Adam was always working for me, not his commission. I am not an easy sell, as I am way too thorough for my own good, but he, and the other members of the staff, went above and beyond, even staying nearly an hour past closing to make sure that I left satisfied. I will recommend Colonial and Adam to everyone that is in the market for a new vehicle. Truly outstanding!

Gstew

Jan 7, 2015

Adam made my car buying experience seamless from begging to end. I would not hesitate to recommend him to any of my friends or family.

Iligrosas

Jan 7, 2015

Just wanted to share my great experience at Colonial Mazda with Adam and his team!! First and foremost, I truly felt like Adam treated me like he would his friend or family member, he was extremely enthusiastic, honest and personable. Being a woman going into a car dealership alone can be somewhat intimidating, but Adam put my concerns at ease and made the process enjoyable instead of stressful : ) This being my second Mazda 3 purchase (I absolutely love this car!!) I went into the meeting knowing pretty much what I wanted, I even called to ask if they had a particular vehicle in stock. Heather made a same day appointment for me with Adam and when I arrived after a looong drive from NYC she welcomed me and offered refreshments. Adam had the car parked and ready to go for the awesomest test drive either of us have probably ever experienced (imagine winding roads, the sun setting behind a lake with a deer family across the horizon lol). He explained all the car features and let me spend as much time as I needed to get a feel for the car. I never felt rushed or pressured into making any rash decisions. I got a fair amount for my trade-in, which was a smooth process and negotiated a fair deal on the new car, thanks to Adam and the sales manager. The entire process was smooth, quick and painless. I returned the following day to pick up the car, big white bow and all, all financing in order ready to sign my papers and out the door with my brand new beauty!!! He even took time to take a pic of me with my new car. Went to another dealer prior to this where there was a lot more haggle involved in a car they couldn't even deliver. It was well worth the ride and would recommend to others looking for a stress-free, no pressure, easy car buying environment : ) Thanks Adam!

Speedsimmons

Jan 7, 2015

Our whole experience at the dealership was great! I met Adam right when I walked in the door, and even though I went in looking for a different employee, he treated me just as kindly as he did once he was assigned to us as our representative. The weather was horrible, but we needed to test drive a car for our growing family, Adam was full of energy and information from start to finish and even went on two test drives with us so that my wife and I could test out the car we were interested in while the other stayed back at the dealership with our two children. Also, having the kids area with toys and couches helped us juggle everything ;) He had answers to all our questions. He helped us get the price of the car we could fit into our budget and felt like he was on "our side" from the start. Everyone at this dealership was very welcoming and seemed like experts in their field! I would definitely recommend them to a friend!

Kathy

Jan 2, 2015

I am happy to say we are the proud owners of a new Mazda 6. We are very happy with the purchase. Ken Hicks made buying this car a smooth, informative, no pressure experience. We're happy to highly recommend Ken and the Mazda 6.

Car

Dec 31, 2014

This is the 2nd car purchased at Colonial Mazda. Patrick is easy and knowledgeable. The 2nd time around was as good as the first. Thank you

DJnova

Dec 31, 2014

Leased a CX-5 and was assisted by Patrick Larson. It was an excellent experience where I felt like I was dealing with family rather then the typical car salesman. Will be back in 3 years!! love the car!!

Colebrookd

Dec 30, 2014

I've never bought a car before and coming to Colonial Mazda made it very easy. The process was quick and everyone there was very friendly. Working with Adam was awesome, he was awesome guy that made me comfortable with the process. The decision to buy from Colonial Mazda was simple.

abosco

Dec 29, 2014

Patrick Larson helped me and my husband purchase a used 2011 Mazda6 iSport in October. He was very friendly, not a typical 'pushy salesman'. He was very helpful in walking us through the different features the car has to offer, as well as making sure we understood the benefits of purchasing a certified pre-owned vehicle. The entire process of testing driving the car, learning the features & benefits, and agreeing on a price was smooth, and much quicker than expected. Looking forward to purchasing from him and the team at Colonial Mazda in the future.

gordon

Dec 22, 2014

From start to finish by far the best experience I've ever had when purchasing a vehicle. I would gladly purchase from them in the future.

MarcDHeller

Dec 19, 2014

Adam was very helpful in my selection of the Mazda 3. He knew the car inside and out. The test drive, his enthusiasm and the fair price convinced me to purchase the car. Fred Cook was clear and concise in his explanation of additional protections for the car - such as the extended warranty and simonize protection.

stby52

Dec 19, 2014

I have always been impressed with the service department at Colonial Mazda and just recently had a stress free buying experience on purchasing a new 2015 CX-5. Both Heather and Tom went the extra mile to keep me informed on appointments, vehicles/options available as well as working out a reasonable purchase price. They both replied quickly to my emails and treated me in a professional manner. I would recommend these individuals as well as the dealership for any Mazda purchase or sevice needs.Satisfied Customer

cprockter

Dec 18, 2014

Patrick Larson and Fred Cook were excellent.Friendly, knowledgeable and professional.They made our purchasing experience both enjoyable and easy.I would highly recommend both of them to my friends and colleagues.

Michaelh

Dec 18, 2014

My experience with Colonial Mazda was excellent. Ken Hicks was perfect. From the first moment I walked into the dealership, I was treated like I was part of their family. They were very informative and detailed in the explanation of the vehicle and the buying process. Great job Ken. You were the reason why I chose a Mazda and your dealership. Thank you for everything and look forward to a long, personal relationship.Michael H.

MicheleB

Dec 18, 2014

We had an awesome experience with Adam! We were referred to Adam by a mutual business associate when we were looking for the best value in a 4WD SUV. Adam is definitely a true businessman mixed with a fun, genuinely honest guy. I have never laughed so hard on a test drive on my life. I was concerned with the sound quality (soccer mom midlife crisis). Adam plugged in the Bluetooth, put on some rap music through the Bose system and assured me I wouldn't be disappointed. I highly recommend working with Adam if you are looking for a solid deal and a good time. Definitely not your normal haggling, annoying, frustrating sales deal!

pmm3600

Dec 18, 2014

Patrick Larson helped me and my wife through the leasing process in April and then again in November. Our CX5's are great cars for us and the process was streamlined and superb. Thanks again to the Colonial Mazda staff for helping us. We will see you in a couple of years to do it again.

Vicky123

Dec 18, 2014

Both Adam and Dave were both very helpful and made the car buying experience very easy! I worked mostly with Adam and he was by far the friendliest I have ever met. I highly recommend Adam and Dave at Colonial Mazda.

mazda3

Dec 17, 2014

I have been dealing with the terrific Patrick Larson for over six years and have purchased/leased many cars from him. . He and the rest of the folks at Colonial make it a wonderful experience. The sales process is fair and straightforward and the service personnel are very responsive. In an era where many companies do not excel at customer satisfaction, Patrick and his cohorts at Colonial Mazda go out of their way to make sure the the auto purchase/service transactions are friendly and productive. AND, the product they sell is fantastic. I have owned various Mazda modelssince the mid-90's and have never been disappointed.

alttara

Dec 15, 2014

Heather was thoroughly professional and prompt with responding to my initial online inquiry.I'm a realtor, so I know sales. I know when I'm being fed a line, and when someone is being up front and honest. Adam didn't push after I went in for the initial test drive; he gave me the time I needed to come to my own decision on which car to buy. When I did decide, Adam did the absolute best job so that we both walked away satisfied with the entire experience; and I drove a really hard bargain myself! Throughout tough negotiations, we remained amicable, and the entire experience was not just mutually beneficial and satisfactory, but fun. :-)

theaniman

Dec 10, 2014

I came in for a Mazda3 test drive, and although I opted for another vehicle my experience was worthy of leaving a review. Dave was very helpful in my visit, quickly offering a test drive and answering my questions upon returning to the dealership (even though it was almost closing time). I may not have bought a car, but it was definitely not a reflection on Dave, and I would highly recommend him should you want a Mazda in the Danbury area.

Acacciop

Dec 9, 2014

The overall buying experience was great, start to finish. I test drove a car with Adam over the summer and told him I was going to do my research. During this time he did not bother me with emails trying to make the sale and when I came back to him a few months later, he was able to answer every question I had and worked on giving me the best price possible. When it came time to buy my new car, Adam made sure to have all the paperwork ready to go to avoid sitting around the dealership for hours. The final sale went smoothly and everybody walked away with a smile on their face.

fredrod9

Dec 6, 2014

I had the pleasure of dealing with Patrick and Heather. Very friendly, had me in and out in less than 1/2 hr. Price was unmatchable by others, come from NJ to pick up car, that's how good the service and price was. I was willing to commute over 3hrs for price and service. Will recommend and will do business with again in future. Thanks Patrick and Heather, Merry Christmas and Happy New Year.

riveraj2

Dec 6, 2014

Our daughter learned about this place via reviews and when she bought her car the experience was outstanding that in less than two months we went back to get our car. Our sales associate Nelson Mejias answered all questions and concerns. He demonstrated to be attentive to our needs and always with a smile, responding with a positive attitude. The manager was nice and helpful too. We would definitely go back!

jpfreedman

Dec 3, 2014

I have nothing but great things to be about Colonial Mazda in general and Nelson Mejias in particular. Nelson obviously loves people, his job and the cars he sells. He took me on the best, most thorough, test drive I've eve been on and was fair, easy to work with and available throughout the process. Fred Cook also did a great job in explaining all of my purchase options and getting me through the purchase process quickly (even when I changed my loan term at the last minute). Can't recommend them highly enough.

melpetrell422

Dec 2, 2014

I expected my process of looking and buying a car to be long and stressful, but once i walked into Colonial Mazda and was greeted by a friendly Adam Dean I can honestly say the rest of my experience was a breeze. Adam was very knowledgeable and patient with me while evaluating what I needed and showing me my options. He continued to be very thorough filling me in on every aspect of the buying process making it as fun and easy as possible. Being a fellow Newtowner he took very good care of me and I was able to come pick up my beautiful Mazda 3 the same week. The dealership does follow through as well to make sure that you are enjoying your new ride because they are genuine about you having your car for the long run. I would definitely recommenced this dealership to anyone I know.

sswr12003

Dec 2, 2014

I was coming from about 90 miles away to look at a specific car. Once I test drove my Mazda3 I knew I had to have it. Adam Dean was my salesman and was very helpful and not in the least bit aggressive in pushing a sale. They were accommodating in the fact that I wanted to take delivery that day to save myself another hike. It was definitely not the "stereotypical " car dealership. Adam was awesome, down to earth guy. Fred was helpful with the financing portion and gave me awesome choices for service plans. I would most certainly recommend the dealership and will buy next car there.

neebob14

Nov 29, 2014

I dreaded buying a new car, but Adam Dean made my experience a pure pleasure. He was willing to go the extra mile for me in answering my questions, easing my concerns and making this "big" purchase as easy as possible. I never felt rushed or pressured, like I have felt from other sales associates and dealerships. This was one of the many reasons I decided on going with the Mazda CX-5. Colonial Mazda and Dave Adams should be proud of the great customer service you in your dealership. From Adam to every other person I have come in contact with so far has been excellent. I praise you for this and I will continue to tell everyone I know what experience I have had. With this in mind, I will continue to rave about your dealership and recommend going to there to anyone who will listen. Thank you!

Debh4629

Nov 26, 2014

I found this dealership because of a listed car. Adam was my salesperson. He is knowledgeable, courteous, and listens to help you find a car that exceeds your expectations. Everyone works to make your purchase a pleasant experience. Adam knows how to provide you with the information needed to make an informed decision. Fred is the best; he is efficient and works the numbers. Adam, Dave and Fred make this a place where you build a working relationship; not just make a sale. This is the dealership that I will visit for my next car.

Rflynn34

Nov 25, 2014

I purchased my Mazda 3 from Patrick in 2011 and had a great experience then as well. Yesterday I traded that car in for a new CX-5 and couldn't be happier!! Once again Patrick broke everything down and explained all my options. He makes the whole process stress free, clear and easy to understand. I went there in my Mazda3 and drove away in my CX-5 the same day! If you're looking for great customer service, go to Colonial Mazda!

malstar

Nov 22, 2014

There is nobody that can compare when it comes to customer service. Great lengths were gone to just to make it easy on me. I live 90 miles away and a test drive was arranged half way. So I only had to make one trip. These guys are awesome. Oh and that one trip was an hour. In and out. Perfect

Jd300

Nov 19, 2014

I've been a customer of Colonial Mazda since 2003 when I bought my first Mazda 3. I've always had great customer service. I've had 2 other vehicles since my 2003 Mazda and I continued to have the service department maintain them. Many thanks to Jeremy Reichin and his staff for keeping my vehicles running great. I recently purchased a 2014 Mazda 3 grand touring. I would like to thank Adam Dean for putting together a great deal for me. I look forward to continuing my relationship with Colonial Mazda.

April4

Nov 17, 2014

I was very nervous about getting a new car. I usually don't trust anyone that has anything to do with the car industry but I took a chance because I had heard through a friend that the guys at Mazda were great. It was a long process because I wanted the perfect car for a great price but the salesmen were extremely patient and over a period of a few days I finally got EXACTLY what I wanted without feeling screwed over. I worked closely with Cody Stone but because I was such a demanding customer, I worked with a few other salesman and a manager. All were willing to help me and very supportive. I've heard only good things about Colonial Mazda and came to find that they were all true. Kudos to the Danbury team. I am in love with my new car!!

juanfifa10

Nov 13, 2014

hi am very happy with my new car I love, and the profecional thankful and patience that took me ,, all dealers visiting this convinced me not only because I liked the car but by the treatment they give to their customers , thanks a lot John McNeil

megmaguire

Nov 9, 2014

This was my first time buying a car and it was definitely a great experience for me because of the people at Colonial Mazda. Employees were all friendly, honest, and helpful as I made my purchase and within three hours of seeing the car I was leaving with it all registered and insured thanks to them! Definitely happy with my purchase and feel as if it was a fair price, and I would definitely recommend Colonial Mazda to my friends and family! Thanks to Roy, Heather, and Adam for making this such a great car buying experience for me! Love my new ride!

Jay Russell

Oct 31, 2014

Very positive experience at Colonial Mazda. Adam Dean made getting a new car easy and stress free. He was able to get me a better deal on a higher trim package than I even wanted. I really felt like he went out of his way to make sure I was happy. I will definitely go back in the future.

cmc1art

Oct 30, 2014

My first time at Colonial Mazda and my first time buying a car from a dealership. Adam Dean helped me pick out the car of my dreams. He wasn't focused on taking my money, he wanted to put me in a car I would love for a price I could afford. He didn't turn me away for being a 20 year old with hardly any credit. He knew I needed a car, knew my budget, and went out of his way to make sure that I could get the car I fell in love with and as soon as possible. I can't thank him enough for all he's done. I've been to dealerships before and never have I met a salesman so caring for his customers. I highly reccomend this dealer and will definitly be back.

AdrianLewis

Oct 9, 2014

Our experience with colonial Mazda and Adam was a positive one. Also we felt that we were dealing with an honest person and he worked with us on many levels. Much appreciated was the fact that we were allowed to take the jeep to our own mechanic beforehand to have it looked over by who and where we were most comfortable with. All in all, we would recommend colonial Mazda to any potential buyers.

drmarvinschweitzer

Oct 3, 2014

John McNeil was able to share his wealth of knowledge and enthusiasm based on his wealth of experience as a former auto mechanic about state if the art technology.He was enormously helpful, fun and a consummate professional.ps the Mazda3 is a wonderful car

Julie Wolfer

Sep 23, 2014

Nelson was the best salesperson. He was honest and in letting me take the car out, really guided me through all the positive attributes of the car. I had 3 cars in mind to buy, but after driving the Mazda, my mind was made up. Nelson followed through on everything we talked about. He was informative, funny and sincere. If this car runs as well as my 7 year old CRV, I will be back again when I'm ready for a new Mazda, and I will be seeing Nelson.

jnb01

Sep 19, 2014

Looked at a couple different places before coming to Colonial Mazda, very happy with my end choice. Worked with Ken Hicks, who was very easy going and made me feel very comfortable. He helped me weigh out my options before I ultimately decided to go with a lease on a new Mazda 3. Great customer service, not pushy and the whole buying process was very easy. Would definitely highly recommend.

curt.symes

Sep 17, 2014

This was my 3rd Mazda purchase in 10 yrs. and 2nd from Colonial Mazda - a Great Experience with Salesman Adam Dean, General Sales Manager Dave Adam and Service Manager Jeremy Reichin. An excellent dealership and good people to deal with on purchase, trade and service.

vb203

Sep 17, 2014

This is was one of the most pleasant and easiest purchases I have ever done. I bought a used 2011 BMW 328xi from Adam Dean. At no point did I ever feel pressured or as if I was getting played. I must have gone to the dealership a good 3 times before putting a down payment on the car and Adam was very patient and always helpful with any questions I had. It seems that Adam understands how stressful purchasing a car can be and he was never one to increase that pressure. If you go to Colonial Mazda ask for Adam! You will not be disappointed. At the end he even put a bow on my car, haha the man!

NicoleMK22

Sep 14, 2014

I came to Mazda in search of a new car. With finding a car, I found the employees to be friendly, trusting, and knowledgable. They went above and beyond to make sure I was comfortable with the car, purchase, and dealership itself. Very welcoming and wonderful experience. Highly recommended.

saphira011

Sep 11, 2014

Dave Brown was very friendly and helpful during my search for a new car. He was knowledgeable about each model I test drove, and made my visit very enjoyable !

rickmen30

Sep 10, 2014

THE SALES DEPARTMENT INVOLVING DAVE SALES MANAGER AND HEATHER RAMOS, WAS A COMPLETE WASTE OF MY TIME TO EVEN INQUIRE ON COLONIAL MAZDA AND THEIR VEHICLE ,NEVER AGAIN WILL I LOOK TO CONSIDER DOING BUSINESS WITH A COMPANY WITH POOR MANAGEMENT AND STAFF NOT A GOOD FIRST IMPRESSION.

Jaclyn23

Sep 6, 2014

After searching for a new model at 4 other Mazda dealers,I was very happy my search came to an end. Colonial, was a great experience, everyone was very friendly and experienced. I didn't feel pressured or rushed. The other dealers I visited were very quick, pushy, and seemed to just want to make a sale. I felt like a valued personal customer at colonial, looking out for my interests and their own, to make a sale to fit both parties needs. Coming from out of state, they even helping with what needed to be done with changing all my information over to make pick up of my new car a breeze.

New_CX5_Mazda

Sep 4, 2014

Colonial Mazda from the get go did a great job.I was interested in the new CX-5. After a test drive they offered excellent purchase and lease options including taking my leased Outback off my hands 3 months before the lease term expired.The CX-5 is a great vehicle.Well done to Patrick Larson, my sales guy. Very professional, knowledgeable and efficient. Colonial Mazda made their partners down at Colonial Subaru look very disorganized and frankly disinterested in retaining my business.

piscesmini

Sep 3, 2014

I was looking to buy my first car post graduation. Finding a right car to fit all your needs within your budget is a tough job. On top of it, to understand the jargons used by most sales persoannel in the dealerships is almost impossible. Being new to buying cars, I did a lot of online research of do's and dont's before entering different dealership for a test drive. Since it was a busy weekend most dealerships would not give me the time and hospitality i deserved. Their words for price quotes always ended with "this is the price for now but if you decide to buy with us, we can do better than this price". I did not understand why one would be so non-transparent. When I entered colonial Mazda, despite being a busy day, the sales personnel took a second to greet me, understand my requirement and offered a test drive. The car had all the features i was looking for and I was very impressed. Next step was talking to sale personnel Adam for the pricing. He made me aware of the fresh graduate discount and gave me a price from the invoice. He ran my details through his system quickly and gave me a exact estimate (not a approximate one) of how much i would have to pay in case i decide on buying a car. Seeing the invoice, price breakdown clearly explained to me, gave me an assurance I was at the right place. The clarity in conversation and Adam's ability to answer my concerns as a new buyer were beyond my belief. I had decided on Mazda 6 after test drive, but had decided on buying from Colonial Mazda due to the comfort level and transparency in pricing I experienced with Adam. Once I decided to buy, I communicated most of my concerns over email and phone, and Adam took care of all the paperwork in time for me to pick up my car. I would like to thank Colonial mazda, Adam Dean, Dave Adam for making my first time car buying experience a pleasant one. P.S: Brownie points for putting a bow on my car. :) - Monica Agarwal

maddymanoj

Sep 2, 2014

I work in Albany and had visited my uncles place in Connecticut. I was on the look out for a new car and so after fair amount of research decided to test drive a few of them (Hyundai, Toyota, Subaru & Mazda). Colonial Mazda made me feel at home right from test drive. Adam Dean just handed over the keys to the car; asked me to take it for a spin. When i came back from the test drive, i was fascinated by the ride of the Mazda, but more so by the hospitality. Adam, wanted to know what i was looking for, when i wanted to buy, what features are important to me and then recommended a trim level. He then told me, about all the financing options and other promotions, only at my request. Adam, was not pushy, did not try to manipulate me. Just clear facts and shared with me all the necessary info. We dint make a decision that day, but then did some more research and fact checking on pricing. No-one else came close to the price they offered along with Free Synthetic oil change for life of the vehicle. The fact, that it was the best deal was not the reason i went back all the way to CT to pick up my Mazda. I wanted to do Business with Colonial and particularly Adam, because he really understood me as a customer. I co-ordinated all my details by email. He called me with updates on the Car and when it can be picked up. And, i had the most lovely experience of going to the dealership to buy my first car, and Adam was waiting for us on a Friday evening (his day off in the week).I had a fantastic experience of breezing through the paper work and was out of the door within an hour.I highly applaud the customer satisfaction that i experienced at Colonial Mazda and recommend Adam Dean. Loved doing business with them- Dr. Manoj Ganesh

wrcoffey

Aug 28, 2014

I have been to many car dearlerships over the years. I have never had a more positive experience than I recently had with Adam Dean, my salesperson, and his management team at Colonial Mazda in Danbury, Conn, including David Adam. Adam was knowledgeable, cordial, completely accommodating, and best of all, resorted to no high pressure tactics or slimy behavior that, unfortunately, seems so common in the automobile business. You know that horrible feeling you get when you are at a dealership and you feel you've been taken? When you start feeling queasy and you know they are cranking up the machinery and dirty tricks to extract more money from you? Well, guess what? That never happens at Colonial Mazda, and that is reason enough to celebrate the way they do business.At Colonial Mazda never felt anything but respected and valued. There was no bait-and-switch, no mystery charges, no last-second shenanigans. Adam told me from the start there would be no high-pressure tactics (I've heard that before), and he was good to his word, in all he said and did. I wound up getting a very good deal on a Mazda6, and the entire process was as agreeable as it could've been. I cannot say enough about Adam Dean, Dave Adams and everyone I worked with at Colonial, and cannot recommend them highly enough. Do yourself a favor if you are interested in looking at a Mazda. Go to Colonial and ask for Adam, and you will see exactly what I am talking about.

PRAaronson

Aug 25, 2014

The best feeling after you make a substantial purchase like buying a car is the feeling that you walked out with a great product, that you got a good price and the deal was fair to you, and that you were treated like your business really mattered to the people you bought it from. Nothing is worse than feeling like you were taken advantage of or not treated properly. I had an awesome experience at Colonial Mazda, from the immediate contact from Heather Ramos in response to my internet inquiry, to the significant amount of time that Ken Hicks, my sales guy, spent with me on the whole process, to the courtesy, professionalism and genuine friendliness I experienced from Dave Adam and Roy Morel, the sales managers, and from Fred Cook, the finance guy. They all helped me find and walk away with the perfect car for my needs, quickly and efficiently. Ken Hicks is new to Colonial, but you wouldn't know that judging from how knowledgeable and helpful he was at every step. He even went with me when I had to return my old vehicle to a different dealer. I've purchased a good number of cars from a lot of dealers in my day - I would rate this experience as the best I've ever had. Those guys can count on future business from me, and if anyone asks me for a recommendation, I'll send them to Colonial.

tnoren

Aug 20, 2014

Couldn't recommend John McNeil at Colonial Mazda enough. Knowledgable about the cars he sells, not pushy, and honest and straightforward when it came to paperwork time. If you're interested in buying a Mazda in the tristate area, you can't do better than John.

kbielmeier

Aug 12, 2014

I recently purchased a lightly-used SUV from Colonial Mazda in Danbury, CT.Dave Adams, Sales Manager, and his team at Colonial Mazda were outstanding to work with. Dave has the patience of a saint and provided me the space to make a decision and guidance when I needed it. Business Manager, Fred Cook, was excellent with my wife and I. Friendly, clear and professional, Fred made what can sometimes be a stressful part of the process, easy. On delivery day - a very busy Saturday for the dealership - Adam Dean was courteous and helpful; never rushing the process; taking time to walk us through the 'new' vehicle's features.It was the best car buying experience I have had to date. Colonial Mazda is first-rate.~ Kevin Bielmeier

MerrybethL

Jul 30, 2014

Thank you and shout outs to Dave Adam, Adam Dean, Jeremy Reichin, Fred Cook, and Heather Ramos. What a team that all contributed each in their own special way for an excellent, fun, and hassle free buying experience with my recent 2012 Mazda 3 purchase. Thank you, thank you. Zoom Zoom!

researcher50

Jul 24, 2014

My new car buying experience was great from top to bottom! Adam Dean was a breath of fresh air! ....extremely pleasant and personable...he made the process fun and engaging....his easy-going, low-pressure, and very honest demeanor was exactly the right approach for a diligent information-seeking buyer who had lots of questions as well as the ever-important cost-effectiveness factor.... Ive leased many cars before, and was fully planning to test drive several cars I had been researching, as well as shop around for the best deal and dealership....After meeting Adam Dean, and test-driving the Mazda 3, I felt 100% confident that I was already driving the perfect car for my needs ..plus Adams patience and honesty with all my questions, coupled with his perceptive respect for my personal car-buying criteria cinched the deal.......This was a First for me, in fifty years of car shopping and buying, this was the first time I felt so comfortable with the first car I test-drove, the first salesperson I spoke with, and the first dealership I visited....that I had no need to look any further......sometimes... Perfect Happens!

danmendence

Jul 22, 2014

I was shopping for my first car (not bought on craigslists) and Mazda was actually the furthest thing from my mind. They were the last dealership I visited but their friendliness and attitude had me walking away knowing I wanted to buy from them as opposed to some of the pushier dealers in town. After test driving the Mazda 3 I knew I needed this car. Adam was able to talk over the details with my family and help us finance the car and pick the best options for me. I really enjoyed that everyone at the dealership wasn't super pushy and instead gave us all the facts and let us make the decision for ourselves.

rnk988

Jul 21, 2014

This place is fantastic! If you're looking for a place with great prices, a very knowledgeable staff, and excellent customer service, look no further. I'm now on my second car with Colonial Mazda, and both experiences were nothing but terrific. Adam Dean was outstanding! He responded to all of my questions and inquiries (and there were A LOT) almost instantaneously, even on his days off! He knew that I was choosing between two models and recognized when I was leaning toward the less-expensive option. Instead of trying to persuade me to spend more money, he fully supported my decision and helped me narrow down the remaining options to the car that was best for me. Adam and Dave also knew I lived out of state and worked behind the scenes to make sure the car was registered in my state (VA) from the get-go, which undoubtedly saved me a lot of time and money. Truly a great car-buying experience!

catcher

Jul 19, 2014

I test drove the Mazda convertible and was very impressed with the overall performance. My salesman John McNeil was very knowledgeable and ready to answer all my questions. He was very easy to talk to and put me at ease.This is not your typical dealership, it's better. As I drive along in my beautiful convertible I know I made a good, very good decision, which was made very enjoyable by this dealership and John Mcneil.

Nicisis09

Jul 17, 2014

On 7/16/14 my husband and I went into Colonial Mazda looking for a 2011 Mazda CX9 that we had seen on the website. We honestly were going to look and test drive with "possible" talks of selling our 08 VW Jetta and trading it in for the CX9. We met with John, who was super friendly and always had a smile on his face. He didn't seem robotic like most sales people tend to be. We felt like we knew him, which made it easier to talk to him with honesty and ask as many questions as possible. He was willing to work with us and wasn't happy until the end result was us driving home with our New CX9. He took my husband out for a very long test drive and was very knowledgeable on the CX9. Again he didn't come off robotic which was very important to me and my husband. With all his knowledge and honesty we never second any of our decisions. John was very personal and even related his personal family life and him being a CX9 owner to help us better understand where he was coming from and to why he felt a certain way. John also won me over personally when he was not only there to sell us a car or answer our questions and put our minds at ease about our purchase but he also made sure that our one year son and our ten year daughter were also taken care by simply making sure the tv was programmed to Nickoledon and that my son had lego's to play with. Definitely made it easier for us to pay attention and focus at the big purchase we were looking to make. Oh and I can't forget to mention he also got me TUMS right away when I made a comment of having heartburn due to being 7 months pregnant. So as you can see John was on top every thing and not only trying to sell us a car. Definitely was a pleasure to work with John! My husband and I not only drive off in Our CX9 but also drive off with an everlasting impression because of John and the great staff at Colonial Mazda in Danbury!Extremely Satfisied Nicole and Miguel Arbelo

melanie.rener

Jul 14, 2014

I had wanted to buy a new car for over a year but was worried my credit wasnt good enough and that buying a car would be a really stressful, demoralizing experience. Instead, John McNeil greeted me at the door with a warm smile and made the whole process fun and relaxed. I still dont have perfect credit but I do have a perfect new Mazda CX-5 (that I LOVE!!!) and a new friend in the car business who I know I can go to with any questions. Thanks John!

iword

Jul 12, 2014

My parents just bought me a 2014 Mazda 3 itouring. We went to multiple dealerships when trying to decide what car to get. We went to the Mazda dealership and Adam Dean immediately introduced himself to us. He listened to all of our input and criteria before helping us decide what was a perfect fit for us. He is extremely friendly and outgoing while not being pushy at all (like other dealers we met with). Adam was truly looking out for our best interest and tried to get us the perfect fit for our situation while not pressuring us at all. He took us out in both the 2014 Mazda 3 and the 2013 Mazda 3 to show us the difference. When we decided on the Mazda 2014 he showed me all of the features in the car and even helped me set up blue tooth. Overall, it was an awesome experience at Colonial Mazda especially with Adam walking us through the process. If you go to the Mazda dealership in Danbury, request Adam! You won't be disappointed.

Cheryl Scala

Jul 10, 2014

From the moment we walked into Colonial Mazda our experience was a positive one. Darold was knowledgeable and professional. He made our decision to purchase a Mazda enjoyable. Thank you Darold for making the process easy from start to finish. We love the car...what an amazing team at Colonial Mazda.

Bobinho1

Jul 8, 2014

John McNeil made it all easy. His enthusiasm, love of the car, communication, and friendlinesswere authentic and winning. The fact that he was getting married a couple of days afterwardsprovided extra cause for celebration. We took a long drive in the Mazda 6 and a shorter onein the Mazda 3, which I ended up getting. Our negotiations proceeded overnightand we agreed the next morning. It was all easy. When I picked up the car, he explained allthe gadgets -- it is loaded, beyond my expectations (and comprehension). All in all, itwas a #10 experience, including the photograph he took of me and my new car.

juliaheslin

Jul 2, 2014

Adam was a terrific salesman. He really helped us out quickly, efficiently and professionally. After totaling his car, my boyfriend needed a new car and had been very happy with his 2008 Mazda 6, which he had purchased and had regularly serviced at Colonial Mazda. After a couple of very pleasant visits, Adam was able to get him into a beautiful, pre-owned Red 2012 Mazda 6.Adam is terrific to work with. He's got a great sense of humor and he really knows his stuff - he knows his Mazdas inside and out! He is very personable and was able to read our needs immediately. He really put my boyfriend at ease during the process. He came up with several options so we were able to see what was available to us and we are extremely happy with this car! Everyone we have dealt with at Mazda, from Adam, to management to finance to service has been amazing. Thank you to everyone at Colonial Mazda!

Mrstanford

Jun 25, 2014

I went to Colonial Mazda with the intention to price out cars and what I got was so much more. I worked with John McNeil who was an amazing sales person! John was very accommodating and was able to provide me with a ton of information and the most incredible test drive I had ever experienced!!! I can honestly say this is the best place to buy a car!

Labrown4789xo

Jun 24, 2014

I was in an accident that totaled my car and went in to replace my car. John made me feel better about everything. I had purchased from there before, but he explained the new technology so well that it made my new car a no brainer. He was very personable and lightened up my depressing situation. When I went to pick up the car he had it all ready with a bow on it (it almost brought me to tears). I couldn't be happier now.

KcBrodeur

Jun 19, 2014

Adam Dean is a great car salesmen. Adam was friendly, courteous, and knowledgeable. Absolutely zero pressure. Completely different from my experiences with Straits Turnpike salesmen earlier in the week, talk about pressure! After test driving a 2010 RAV 4 I told him I was going to check out a few other dealerships and left. I came back the next evening and made a reasonable offer that was quickly and happily accepted. Adam came in the next day (his day off) and finished up the deal. He called the RAV 4's previous owner and made arrangements for them to overnite the spare set of keys that had not yet been turned over. We finished the deal the next day and I couldn't be happier! A great vehicle at a great price from a first class dealership with a salesman who makes the process painless! Thanks Adam Dean and Colonial Mazda!

PB0012

Jun 18, 2014

My wife and I just bought a Certified CX-9 from Colonial Mazda and couldn't be happier. Dave Adam (GM) and Adam Dean (Salesman) were a dynamic duo. We got a great vehicle from great people. Could not ask for a better experience. They were professional, easy going and extremely helpful. After a quick test drive I felt like Adam and I were old friends, even though we had just met. Dave was extremely helpful in working out the deal and Fred got us through the financing and registration very quickly. Everybody we worked with at the dealership went above and beyond to make sure we had a great experience! I highly recommend this dealership and ask for Adam when you stop by. You will not be disappointed!

jmb1689

Jun 17, 2014

Today I got my first brand new car and Adam helped me. He was extremely friendly and made me feel very comfortable! Not only did he give me the best price around but he also made the process very smooth for me as well. I would definitely recommend not only this dealership to others but definitely tell them to go see him!

FIFSTUDIO

Jun 14, 2014

This has been the best car purchasing experience ever. Darold Ralston was extremely professional and knowledgeable. Very pleased to everything from top to bottom. A++++

CaraS

Jun 4, 2014

This was my first time buying a car and Darold made me feel extremely comfortable and welcome. I felt that he gave me a competitive price and he was a complete professional the whole way through.

magicalsoccergal

Jun 4, 2014

All of the reps at Mazda were approachable, friendly, and professional. The dealership went above and beyond to accommodate my needs and wishes. John provided an exceptional experience, including a comfortable and extensive test drive, friendly demeanor, and quick responses to all inquires. The dealership worked with me to ensure I was comfortable and happy with my experience and purchase. This is my second Mazda from Colonial Mazda, and I would not hesitate to purchase or recommended them in the future.

Mattstephen

Jun 4, 2014

Awesome job!!! I Would highly recommend this dealership!!! The service was great. they were always professional and super helpful. They were friendly and never really pressured you into something. Great job guys!!

yearpayrn

Jun 4, 2014

Outstanding customer service!! Darold exceeded my expectations, is very people friendly, and made sure that I was comfortable with my purchasing decision. Loves his job, and it shows in his interaction with the clientele.

jennywill32

Jun 2, 2014

John was super helpful throughout the entire process of buying a new CX5. I had mechanical trouble with my trade in vehicle, and the staff were all very accommodating in the situation.

unhappy customer

May 17, 2014

We show up for our service appointment last thursday and they told me there are no technician working today, so why don't you call me to reschedule?

Katelyn Polmatier

May 15, 2014

All the people who work at Colonial Mazda in Danbury are amazing they go above and beyond to help you get the car you want!!! A very special thank you to Heather Roy Dar old and Fred for All the help!!! I will be sending everyone I know your way !!!!

Pattyrowe81

May 14, 2014

I had a great experience with this dealership. Very helpful and friendly. They went above and beyond. John and Roy were excellent. I highly recommend this dealership.

richie629

May 14, 2014

I was treated quite well by the sales consultants. They were able to answer all of my questions and aid me in finding the perfect car for me. I would recommend them anytime. 10/10

Ron636

May 7, 2014

During my 79 years I have purchased at least 15 new automobiles (including a Mazda 626) and most of the people I encountered at various dealers were disreputable. However, Colonial Mazda allayed my worries about automobile dealerships. My salesman Jon McNeil was a gem.He was knowledgeable, informative and quite sensitive to my interests in purchasing a vehicle. The dialogue between us began as a welcomed professional discourse but wound up in a very friendly relationship. The entire staff was also anxious to accommodate me in a warm and professional manner. I rated Colonial Mazda five stars because they truly earned that stature and as an addendum I love my soul red Mazda 3.

DanJ51

Apr 27, 2014

I found Nelson to be extremely knowledgeable about all kinds of cars (ie, not just Mazda), so when I told him about the competitor cars I was considering, he made very smart and honest comments about them. He was very friendly and was focused on making sure that the car I purchased fit my needs. I would recommend working with him if you're looking to purchase a new car. I was also impressed with the full lineup of Mazda cars.

Samtenen

Apr 12, 2014

Adam Dean at Colonial Mazda in Danbury will take care of your new and preowned car needs. Friendly and knowledgeable service and very professional. Love our new Mazda CX-5!

schwalbem

Mar 20, 2014

My wife and I purchased a new Mazda 3 from Colonial Mazda last year and we both love the car so much. We have had such a great experience working with EVERYONE at Colonial Mazda in not only buying a car but also servicing it. (The Lifetime Free Oil Change Program doesn't hurt either.) After falling in love with our Mazda 3 we decided to purchase a CX-5. Once again we experienced amazing customer service and love our new CX-5. Everyone one here is very welcoming and you get the feeling that they truly appreciate your business and your not just another customer. We are down to one more car in our family that is not a Mazda and I can guarantee you it will not only be traded in for a Mazda, but also purchased from Colonial Mazda. Consider us customers for life! Thank you Colonial Mazda!!!!!!!!!!

gsermier

Mar 19, 2014

Adam possesses every rare skill and attribute I require in a car salesman. I found him to be helpful, sincere, knowledgeable, and understanding of my needs and financial limits. He listened to me when I described what I wanted and could afford, and worked tirelessly to help me get into the best vehicle possible within those limits. Adam never tried to 'upsell' me. He was always pleasant, prompt, and professional. I know I can be a difficult buyer, but Adam respected my wishes and limits, and always had time to answer my questions and follow up. Adam is now MY car salesman.

tmartuscello

Mar 18, 2014

This was a great car buying experience from beginning to end. Patrick was awesome. He answered all my questions and did everything he could to make it a smooth transaction. He even picked me up at the bus station. Patrick is the right person and Colonial Mazda the right dealer.

Ababayy18

Mar 16, 2014

This was my first time ever leasing a new car. I had originally bought my 2002 Mazda Protege5 from a used car dealership a year before coming to Colonial Mazda. However, after a year and a half of having her I was wanting/needing a newer car. I came here and in the first day I fell in love with the 2014 Mazda3, I got the greatest salesman I think I've ever met named Adam Dean. He knew everything about all the cars that were there, he asked me exactly what I was looking for and since I'm 18, I wanted fast, sporty, reliable, decent in snow, and he 100% delivered. He was very funny, caring, considerate, and made sure everything was set and in order the day of the purchase. I will definitely be continuing all of my leases at Colonial Mazda with Adam Dean!

varunmurthy

Mar 16, 2014

We visited Colonial Mazda initially to test drive the Mazda 3 and see how it compared with other compact sedans. We met with Nelson, who had great knowledge of the car and explained things in great detail during our test drive. He was patient with us while we took our time examining the different trims and and he made sure we understood the differences between all of them. More importantly, there was no pressure to buy from them on that day and there was no hard over selling.When we decided to go ahead with Mazda 3, Colonial Mazda was an automatic choice. This being our first car, I was apprehensive about bargaining the price. Nelson was extremely helpful, there was no back and forth on numbers and it took us a short time to reach a number. We picked the car up a couple of days back and the car is really nice. Again, there was no overselling of accessories that we could add to the car. Nelson went over the car with us and also explained the service terms and the service team at Colonial Mazda sounds like a good one. I hope that our opinion of the service team ends up being as great as the one we have of Nelson and the sales team.

visuadrenaline

Mar 13, 2014

This was a very nice experience! Adam Dean was personable, patient, knowledgeable and honest. He is an asset to your dealership and a great salesman. The car is awesome; very fun to drive, good looking and zippy.

baywoods

Mar 10, 2014

Our salesman Patrick Larson was extremely knowledgable, polite, answered all of our questions and gave us a great tour of the vehicle.We highly recommend him and the dealership.

AlexandraToro331

Mar 7, 2014

I was a first time car buyer, and like any other 1st time buyer I had my worries, especially after a negative experience at another dealership. Once I walked into Colonial Mazda I knew my experience was going to be different. Heather set me up with John, he was awesome. Funny, professional, informative, and helpful is an understatement. John made sure I was able to get a good feel of the car before we even started to discuss purchasing. They made sure I was extremely comfortable which put all my first time buyer jitters at ease. Even though my credit isnt the best, Roy and the rest of the team made sure I was still able to get a loan. Fred set me up with a warenty which made me even more satisfied with the car and the dealership. Everyone at the dealership is 100% on your team and doing eveything they can to help you. I've worked in customer service for over 8 years and I have never been treated so good at any establishment. I am so happy I decided to go to Colonial Madza. It was just luck that I went there, and now Im a very happy owner of a Mazda6. I love my car and I would definately return and refer people to this dealership. Thank you John, Darold, Heather, Roy, Fred and the rest of the Colonial Mazda Team for making this experience so great!!!!

jystickman

Mar 6, 2014

This is the second vehicle I have purchased from Colonial Mazda. Both times, Patrick has been friendly, easy to work with, and helpful. Excellent communication before and after the sale. The transaction was completed as painlessly as possible. If you want to buy a Mazda, you should check out Colonial Mazda.

lujatrusock

Mar 6, 2014

When we first came to Mazda, we had seen Adam placing a giant bow on one of the vehicles. I never thought he would be the one to sell me my brand new Mazda 3. We are so glad he came up to us to help us find our future car what I could truly enjoy driving every day. He is an amazing sales man with a great personality. He was enjoyable to work with and had a great sense of humor; I can't thank him enough for helping us purchase our Mazda 3.

ALefty

Mar 5, 2014

Excellent experience, I will recommend John to all my retire officers and friends. The service was great by all staff and associates working at the dealership. John you made my daughter happy that makes me happy, thanks.

ctg07002

Mar 5, 2014

Adam Dean Rocks. He took care of everything for me and was in and out the same day. I had a great experience getting a great car at a great price.

hathahoops

Mar 4, 2014

John was a very helpful sales rep. I enjoyed taking the test drives with him and he was very thorough with helping us understand the differences between the new and used options. It was the most ideal car buying experience we could have hoped for. I have already highly recommended this dealership to several friends in the market for a new vehicle. Great cars, great experiences and very accommodating dealership.

aghorrocks

Mar 3, 2014

On our first visit, Adam met us just inside the door and introduced himself. We told him exactly which model we were interested in.He show us the floor model and answered all our questions. He took us around the car and explained many other features. On our second visit I explained we had been in touch with other dealers and had road tested the car. I had a price in mind. Adam and the sales manager came back very close to that number. Adam only enhanced what we thought about the Mazda3 i Touring 5 Door. Friday, I saw the car in a parking lot. Saturday, we met with Adam. Monday afternoon we bought the car. Everyone is happy including my wife!Al Horrocks

cathysauli

Feb 27, 2014

I recently leased a Mazda CX 9 and Adam Dean was my sales associate. He was a pleasure to work with and very customer service focused. He answered all my questions and went above and beyond to help get me into my new car. I will highly recommend Colonial Mazda and Adam to my friends who are looking for a car. Thanks for all your help.Cathy Sauli

Dreia

Feb 27, 2014

I felt welcomed from the very beginning! Customer service was excellent and enjoyed myself in the process! Adam was great with communicating and making sure I was 100% happy throughout the whole car buying experience! Overall, my experience was easy and stress free!! :)

Nana1016

Feb 26, 2014

My overall experience in Colonial Mazda in Danbury was amazing. John was very helpful and friendly. He made me feel very comfortable and answered any questions I had. It was worth the hour drive. I love my Mazda6.

rjr9803

Feb 21, 2014

We were very happy to work with Adam in purchasing our vehicle. He was intuitive and helpful in giving us the information we were searching for before buying our car. He worked diligently in helping us to locate financing and in finalizing our purchase without excessive waiting or undue stress. Adam is a definite asset to the Colonial Mazda team and we appreciate the help and service he provided our family in the purchase of our vehicle. We will certainly speak positively about our experiences with Colonial Mazda to our friends and family when they begin to look for a new car. Heather answered our questions through an online chat and showed knowledge and courtesy while helping us decide if Colonial Mazda could provide us with a vehicle that could be compatible with our family. We appreciate the time she took to help us in our initial contact with Colonial Mazda.

madza

Feb 19, 2014

Mr. Ralston exhibited excellent professionalism and courtesy during my search for a new car.I visited Colonial Madza several times during my month long search.Each time, he was patient, he listened, was very knowledgeable and provided thoughtful recomendations.He understood my financial position and was willing to work with me to achieve my target.I appreciated his willingness to go the extra yard by taking the vehicle to my wife's workplace to show her the vehicle as well.Overall, it was an enjoyable shopping experience at Colonial Madza and I would recommend Mr. Ralston to anyone interested shopping for a Madza.Thank you Mr. Ralston.Regards, Mr. Damiano

op1vizsla

Feb 15, 2014

From my first meeting with John McNeil to driving away in my new 2014 Mazda 3, I was treated with respect and honesty. I find this a rare quality in automobile sales. I usually don't write reviews, but John deserves my thanks and full support! I would (and will) recommend him to anyone thinking of purchasing a new or used car.

jomazda6

Feb 13, 2014

Everyone was so friendly and helpful. Tom Amalfitano was superb. He went out of his way to accomodate us. He never made us feel uncomfortable with our many requests for test drives or " we are going to be in the area today would you pull out this color car so we could look at it?" His response was always "No problem, I'm here to help you" and help he did. We highly recommend Tom Amalfitano and Colonial Mazda!

snowydays

Feb 13, 2014

Everyone at Colonial Mazda goes out of their way to be friendly, helpful and attentive. I have had my car serviced here for years and was the first place I considered when it was time to purchase a new vehicle.

KaitlynRosa

Feb 6, 2014

From the original phone call the employees at Colonial Mazda were extremely friendly and helpful. So much so that we decided to drive almost two hours from Massachusetts to Danbury, Connecticut to look at a used vehicle that they had for sale. When we arrived it was the same scenario, extremely friendly and helpful, this created a no pressure atmosphere. We test drove the vehicle and fell in love with it, they walked us through the financing process which took no time at all just like they had promised. They helped us lock in on a great rate for financing and we purchased the vehicle. When we went back several days later to pick up the vehicle they gave us everything we asked for and the light, pressure free atmosphere made the car buying experience much more pleasurable than we have had in the past. John Mcneil was our salesman and is a major reason why we bought the vehicle.

weemac

Feb 3, 2014

As a former employee of Colonial Mazda, I always come back to them for new cars. This is my 4th purchase and I couldn't be happier. John McNeil was an amazing salesman! He made us feel like we were visiting an old friend. He kept us comfortable and we laughed the whole test drive. He explained the car in detail and is just a very friendly guy in general. I will be telling everyone who notices my hot new CX5 and everyone else about my excellent experience at Colonial. Dave the manager was also excellent as always ;)

Jim C from Brookfield

Jan 31, 2014

From our first contact through the Mazda website to the delivery of our new Mazda6 we could not have had a better experience. Their Internet Manager was quick to get back to us and helped to schedule a test drive. Perhaps the best thing was the total lack of pressure. We had no hounding phone calls or emails while the two months went by from test drive to purchase. Tom, our salesman, had already sold our son a Mazda3. He too had a similar experience. We highly recommend Colonial Mazda to anyone looking for the idea way to buy a Mazda.

opiesmum

Jan 26, 2014

I was very pleased with the way Dave Adam helped make my car buying experience at Colonial a pleasant one. He worked with me on getting me a good price for my CX-5 and my trade-in. I didn't feel pushed into making a decision as I felt I would at Riley in Stamford. He was personable and polite. Throughout the buying process I really felt good, at ease and informed. When he handed me over to Patrick Larson who accompanied me for my first drive of my new car and the rest of the buying process I felt equally well taken care of. Patrick made sure I was happy with the car and made sure to answer any questions I might have. Even after I had left the dealership and was on my way home he helped collect some forgotten items I had left in my old car after I had called him. I had no problem on deciding that I would continue servicing my car there even though I live 34-40 miles away. When I had to return a week later to have the satellite radio installed the service department was accomodating. The only thing I was a little bothered by was that the installer really didn't take the time to show me how the automatic starter worked after I paid to have that installed too. He basically said 'you'll have to read the instructions which are in the glove compartment'. It took me about a week to really sit down and work it out when it was something I really could have used during the frigid temps at that time! Otherwise, he was helpful and personable when we first chatted over what needed to be done on the car that day.Having had a good experience all around I would definitely recommend Colonial Mazda to anyone.....and would strongly suggest the CX-5! I love the handling of it and it's economical fuel consumption!

jbuck1787

Jan 16, 2014

Had a great experience which is why I gave 5 stars, Darold first showed me a few Mazda 3s and gave me detailed information about the different trims and year differences.Gave the dealership a call the next day and spoke with John, we were able to make a good deal and ensure everything I wanted with the car was taken care of. Excellent experience going to the deal and an excellent car purchase, I am very satisfied with my purchase.

Speed6

Jan 16, 2014

I was blown away by the level of professionalism and understanding that salesman Patrick Larson showed when purchasing my vehicle.. Not only did he take the time to listen to my needs and wants as a consumer but he also Treated me as if I was an old friend as opposed to a new customer! I have always hated dealing with car salesmen But this experience completely changed my mind and now I know that there are a few good ones out there!... I would highly recommend anybody looking for a new car goes and talks to Pat at colonial Mazda you won't be disappointed... I know I wasn't!!

willmcwilliams7

Jan 13, 2014

Awesome support to surprise my wife with a Christmas present of a new Mazda 3 with a trade-in and a tag transfer. Way to go IDAHO...even follow-up visit for my wife the day after Christmas and let me borrow the bow.

Suefrost

Jan 6, 2014

I spoke with Heather by phone after looking at a used car online. She was very friendly and informative which made the difference in wanting to drive all the way to Colonial Mazda to check it out (2.5 hours away from where I live). Once there she introduced us to John McNeil. John was very helpful. He was not too pushy, which I appreciated. He let us test drive the car by ourselves, and then came with us to respond to a concern. He assured us he would take care of the issues we raised. Over the next few days he stayed in touch to let me know the progress. One issue could not be resolved (a design flaw in the car itself--a Prius) and he offered to return the deposit if I was no longer interested. I did purchase the car and was very pleased with how helpful John was in completing the process, including the return of the rental car. John is the kind of salesperson I would want for any purchase--honest, helpful, straight forward, and not too pushy. I'd recommend him to anyone wishing to purchase a vehicle.

dmiller33

Jan 4, 2014

Overall experience and Adam were great. I felt like Adam did everything he could to find the right car for me and accommodate my requests while never seeming pushy like a lot of sales people do at other dealerships. He even got on his hands and knees to clean a few spots on the car when I went to pick it up! Originally I went in to look at buying a new 2013 Mazda3 but Adam showed me a certified pre-owned 2012 model that had been used as a service vehicle with only 4.5K miles. It was a slightly less expensive than the new model and it was a higher trim level with many more options. It ended up being the car I purchased and a week later I absolutely love it. Many thanks to Adam and the Colonial Mazda team.

fecabreu

Jan 4, 2014

Walked in to look at the brand new CX-5. We were introduced to Adam, very pleasant person to work with. He helped us get into the budget we were planning for. We were not planning on buying a car that day, but with his help we made the deal happen and pick up the car the next day!

JudithSinger

Jan 4, 2014

From the moment I walked into the dealership, it was a positive experience. I was introduced to John McNeil and felt an immediate connection with him. He treated me like a serious buyer right away, without being pushy or too aggressive. He is extremely knowledgeable about the product he sells and is more than happy to share his knowledge with the buyer. He listened to what I had to say and made it clear that he and the dealership would be able to make a good and fair deal with me. I drove away today in my new Mazda CX-5 and have nothing but high praise for John and his dealership. They actually made getting a new car a good experience!

sdkendrick53

Jan 4, 2014

I just purchased a 2002 Toyota 4Runner from the dealership today. I found the vehicle on line and sent in a request form to be contacted by the dealership. Heather with the Internet Sales Dept. was wonderful in following up with me right away, and she was persistent (in a good way) in staying in touch with me until I was able to get into the dealership to see the vehicle. Once I got to the dealership, I worked with Adam in the Sales Department. Adam is a straightforward, honest and very low key salesperson who did not pressure me into a buying decision at all. He patiently answered my questions and took for me for an informative test drive. It was clear that Adam cares more about his customers than he does about the process of selling a car. Adam was extremely diligent about following up with me after my initial visit, and he kept me informed of the loan approval process until the sale was finalized. Fred in the finance department made signing and understanding all of the financing details a breeze. He offered me a vehicle warranty even though my vehicle is older, and I accepted it based on his sound logic and rationale. I know that Fred researched diligently to find the right bank/ interest rate so that my monthly vehicle payment would fit within my budget requirements.Overall, I had an extremely positive buying experience with Colonial Mazda from start to finish, and I would highly recommend them for your next new or used vehicle purchase!!

jknibbs56

Jan 3, 2014

This dealership is unethical and I don't and won't recommend them to any friends or family. I had put down a $500 down payment on a car to hold it. My initial credit app was denied so the sales rep and I were emailing back and forth for a day or two as to what I was planning to do regarding financing. The sales rep emailed my on Jan 1 and I emailed him back within an hour of his email and said I would go with another co-signor and would submit the application later that evening. I submitted the app and email the sales rep that same night. I get an email back the next day (Jan 2nd) and said they sold the car. I called the rep and told him we had a deal and I put a good faith down payment down to hold the car. His/their excuse was that it was the end of the month and they didn't know what I was going to do (which was baloney) so they (the sales manager per the sales rep) made a business decision to sell the car. What a sleazy thing to do. For this reason, I don't recommend this dealership at all. I've bought a number of cars at dealerships and have put down payments down to hold the car for more than a few days. The sales rep was apologetic but that's no excuse. If this is the way they do business than I want no part of them. I don't recommend this dealership at all!

VRiveron

Jan 2, 2014

Im a single female who knows what I wanted and needed it in a very short period of time. My vehicle was totaled in early December; by the time I received the check from the insurance company Christmas was within days. I needed an AWD vehicle with a remote control car starter. Those were my only two requirements. With the holidays quickly approaching, I was worried that a dealership wouldnt be able to install the remote controller starter before I took the vehicle off the lot. I was wrong! The car was prepped and ready to go when I needed it! I walked in, completed all the paperwork and was on the road within less than an hour and it was late evening on a Friday night. Even though it was close to closing time John, Fred and Roy were very professional and made sure I had all my answers before leaving the lot without feeling rushed.

roushcupcar

Jan 2, 2014

Great staff here very friendly outgoing and professional.Had looked at numerous cars found right one right price here.Drove one hour from house passed alot of car lots to get there.Worth the trip.

VRiveron86

Jan 2, 2014

Im a single female who knows what I wanted and needed it in a very short period of time. My vehicle was totaled in early December; by the time I received the check from the insurance company Christmas was within days. I needed an AWD vehicle with a remote control car starter. Those were my only two requirements. With the holidays quickly approaching, I was worried that a dealership wouldnt be able to install the remote controller starter before I took the vehicle off the lot. I was wrong! The car was prepped and ready to go when I needed it! I walked in, completed all the paperwork and was on the road within less than an hour and it was late evening on a Friday night. Even though it was close to closing time John, Fred and Roy were very professional and made sure I had all my answers before leaving the lot without feeling rushed.

ELconvertible

Dec 29, 2013

Adam was great! He made us feel welcome without the typical high pressure salesman experience. We initiated the contact via web and phone and Adam made sure all the details were in place when we finally met in person. Adam made sure he knew all the unique features of the C70 Volvo convertible, and helped us understand them. When negotiating the price, Adam worked with us in a reasonable way, making it one of the best car buying experiences we have had. Adam's personal approach is the way purchasing a car should be, and we want the management team at Colonial Mazda to know that. Thanks again Adam.Bill and Ann Pritchard

vichere

Dec 21, 2013

Purchased used 2012 Hyundai Santa Fe Limited. Adam made the buying experience pleasant and efficient. Vehicle had an issue on the lot with a wet carpet. Joe and the techs in service put in good effort to assure vehicle was sound, gave me updates along the way, and gave me confidence they will stand behind the vehicle just in case the issue returns.

caitlinNY

Dec 14, 2013

overall experience was good, adam is very upfront and honest. not pushy. he stays in contact throughout the whole experience and is very helpful. I liked him a lot. financial aspect is a little more stressful (obviously) but Fred doesn't make it any easier. leaves little room for negotiation and almost seems as if he tries to keep final price a secret. he made no effort to tell me until I was signing the papers although I had tried to contact him for 2 days... besides that Id say it was a good first car buying experience and I would definitely return to the Colonial Mazda Dealership.

gquio

Dec 13, 2013

We haven't bought a new car in ten years so we weren't sure how this experience would turn out in the beginning. We are glad that we ended up at Colonial Mazda as it was one of the more pleasant car buying experiences that we've experienced lately. Patrick Larson was very professional in the way that he handled business with us. We thought that we were treated fairly as he tried to work out a deal for what we asked him for. In the end, we are very happy with our purchase and we will definitely recommend Mr. Larson and this dealership to our family and friends.

TTerwilliger

Dec 13, 2013

Best experience i've had with a dealership. Friendly, helpful, honest and Adam had a great personality! Love, Love the Car! Thanks for being patient.

matttttttttv

Dec 10, 2013

This place was good and the service is really fast. Jeremy and Adam were really helpful. I love this place. I'll come back here

tricky89

Dec 10, 2013

My experience started by finding a low mileage, pre-owned certified Mazda5 on the Colonial Madza website. This vehicle was targeted as a suitable replacment for my wife's Dodge Caravan, which was 11 years old/100K miles. I submitted an email inquiry and within 24 hours, Heather Ramos contacted me regarding our interest in the vehicle. I quickly set up an appointment that fit my family's schedule on the weekend. When my family and I arrived at the dealership a few days later, the Mazda5 was parked right in front of the dealership, ready to go (we actually parked right next to it). Once we entered the dealership, we were warmly greeted by Heather and Nelson. Within 25 minutes of our arrival, we were on our own and on the road for our test drive.This was the most pleasant car buying experience I have ever experienced, from initial meeting, through financing, and delivery. Additional options were professionally offered along the way and without significant pressure. The values of additional options were presented in a fair and straight-forward fashion. We took advantage of Auto Armor protection (additional $700) but passed on some bumper to bumper additional coverage, as we wanted to keep our monthly payments at a certain level. I would highly recommend this dealership to buy a vehicle. It was an enjoyable experience.

fileman

Dec 2, 2013

Very, very attentive to customer's needs and concerns. Took the time necessary to address these needs and concerns. Made the purchase process transparent and stress free.

stevepannone

Nov 27, 2013

when i went into colonial mazda, i was looking to be taken care of and thats exactly what they did. Adam Dean is AWSOME and such a wonderful and extremley easy person to do business with. keep up the good work!!! im extremly happy with my visit

CliffUllmann

Nov 24, 2013

Simple no pressure experience. Darold was great and very helpful as we looked at several options. Never did a hard sell and took a tremendous amount of time to make sure I understood the difference in both vehicles I was looking at and taking the time to test drive both of them.

shershman

Nov 18, 2013

Colonial Mazda was extremely helpful in our new car purchase. We had a good idea of the vehicle we were interested and they went above and beyond finding the best price and financing options for us. As customers returning to the Mazda brand they included Mazda incentives. The staff were not pushy and the purchase process was easy and enjoyable. When a discrepancy about included options arose Roy and Mazda USA stepped up and followed through on the motto that the customer is always right. It was a pleasure to see this sort of pride and integrity in todays auto market.We look forward to working with the service department and a continued relationship with Colonial Mazda.

Brosky10

Nov 13, 2013

My overall experience at Colonial Mazda was very good. The sales representative who helped me was named John McNeil. I would definitely suggest buying your car through him. He wasn't pushy or intimidating, and he was helpful with all my questions/concerns. Also, he owns a Mazda 3 so he obviously believes in the product he's selling.

Razamakat

Nov 12, 2013

Thank you John for being so helpful without being "pushy" like some salesman tend to be!!!! Had a great experience trading in my 2011 Mazda 3 for a 2014!!!!

joycedec

Nov 9, 2013

I was very pleased with the service that John provided. He answered all my questions and spent extra time to provide great customer service. I am happy with my Mazda3 so far .. and he has continued to be available and responsive to all my "new car" questions. There is a lot to learn as the Mazda has a lot of newer features .. and John always has time. He is very quick to return both emails and phone calls, however, our communication has been primarily through email.Joyce Hammond

alla_iva

Nov 1, 2013

We are very pleased with the car and very satisfied with customer service. It was pleasure to work with Patrick Larson. He understood our needs, was very professional and helpful. We also appreciate the fact, that there was no sales pressure at any time. Thank you! Patrick has done an excellent job. High Five to Patrick!

Linda071

Oct 13, 2013

I went to Colonial Mazda because I have worked with Roy in the past. I knew that with my credit history obtaining a loan would be difficult, but if anyone could do it, it would be Roy. He introduced me to Darold, who became my salesman, we went out to the lot to look at a few cars that were in my price range. After settling on a Mazda 3 hatchback, Darold and I went for a test drive. The car was beautiful, a 2011, but felt and smelled like new. Darold helped me fill out the paperwork, and we submitted it for approval. Not only did we get the approval, but I received a much better rate than I ever thought I would get. They were patient over the next few days while I got my tax and dmv issues settled. We were there an hour past closing the night I picked up my car, there was never any rush. Darold even came out to show me some features of the interior, like setting up my Bluetooth. He's very knowledgeable, unlike some other dealerships I have dealt with in my search. I've alway trusted Roy when it comes to purchasing a new car, and I look forward to dealing with him and Darold again when it comes time for a new one.

jillyoung91

Oct 7, 2013

I had decided to buy a new car in August. I began looking at local dealerships and sadly had many awful experiences. Many sales people continually made me feel uncomfortable, were extremely pushy and assumed they could take advantage of me due to my age and gender. Finally I went to Colonial Mazda and worked with John. He was extremely nice, honest and wasn't pushy at all. He took me for a long test drive , allowed me time to look at their inventory and didn't push higher models. I even got to text with him throughout the week that I was buying my car!

DonnaDee

Sep 30, 2013

After visiting several dealerships in the area looking for a used car, I found the sales staff exceptional! Wanted to buy more than one car! Loved working with John McNeil! In all the years of looking and buying cars never did I get a feeling of a dealership going out of there way to please a customer, this dealership did just that.

jghofmann

Sep 30, 2013

This was an excellent experience. I knew the car I wanted so there was no real "sales" work needed. Patrick was very pleasant, and I thought the price he quoted and the value he gave me on my trade-in were both good. The Mazda rebates certainly helped. Overall, one of the best new car buying experiences I've had.

mdorris

Sep 26, 2013

Both the sales manager and salesperson I worked with were extremely knowledgable and helpful. I made multiple visits to this dealership and always left feeling I was dealt with honestly and professionally. Thanks to their patience and understanding regarding my concerns, I was able to drive off in a new Mazda6. I would highly recommend this dealership to anyone interested in purchasing a Mazda.

mkm55

Sep 25, 2013

Was leasing a Mazda3 and it was up in November. Saw they were running an awesome deal on the new 6. I've been away at school and couldn't get down to the dealership to speak to anyone. Nelson did everything over the phone. He got my registration, insurance, and total money down squared away with a few phone calls and emails in two days. Extremely knowledgable about all different types of Mazdas and knew the answer to every question. They gave me an awesome deal and took care of the last two payments on my lease. I pay less for a 6 than I did for my 3. I highly recommend the dealership and Nelson. Getting in a new car was fast and painless.

gwave62

Sep 24, 2013

Just want to say that I love this dealership! Every time I have come in for a service or purchase everyone has been happy to help and always has a smile on their face. I purchased a used 2009 Mazda 3I from Adam and he helped make the car buying experience extremely easy and comfortable. I would highly recommend anyone who is looking to buy a new Mazda or a used car to come check out colonial Mazda.

james2005

Sep 23, 2013

Adam Dean is a good salesman with excellent knowledge of the Mazda product line. He was courteous and very helpful. I purchased the 2014 Mazda CX-5 Grand Touring model.

lawrencewolff56

Sep 23, 2013

This is my second and our third car we've gotten from Colonial and working with Dave Adam and Dave Brown is always a pleasure. We recommended them to 3 other families who also bought vehicles and are extremely happy with their choice. There service center has always accommodated us with a loaner when needed and provided service in a timely manner. When it's time to upgrade my wife's car we will again go see the Dave's at Colonial Mazda.

Bboockvor

Sep 22, 2013

John was so helpful in helping me find a new car. He is kind, intelligent and professional. I will always go back to him when I need a new lease. Thank you for making it a great experience

laurenlamancusa

Sep 21, 2013

Visiting Colonial Mazda of Danbury was such a great experience in purchasing a car. Adam Dean was a great car salesman, he was fun and enthusiastic. He made sure to find the right car for me and went above and beyond to meet my expectations. Adam was definitely an ideal salesman with not being pushy whatsoever and made buying my first car a great experience. In addition, he helped me negotiate the pricing of my Subaru Legacy with his boss, Dave Adam, who also helped making buying my car possible. The generosity and friendlyness didn't stop after I drove my car off the lot, if I ever had a problem no matter how small or big it was, Adam made time to help me out. I had a problem with my splashguard and Adam brought it around back, and it was fixed in no time. Truly cares about his customers and loves his job to make it a fun experience as it should be. I've recommended Colonial Mazda to my family and friends because I was so satisfied. Good work guys!

dan4271

Sep 20, 2013

i visited Mazda because i wanted to buy a new car. Overall they are very friendly and make you feel welcome.My dealer was very informative and answered all my questions. Hi highly recommend him for anyone who is interestedin buying a car from mazda.

Dw4d4d

Sep 20, 2013

I showed up at the dealership not convinced that I wanted the car. My salesman, John McNeil, went above and beyond to get me into the perfect car for me. My overall experience at Colonial was great. Everyone is friendly and very knowledgable. I definitely recommend a visit there.

jagrecni

Sep 19, 2013

I had a lot of fun buying my Maxda3 from Adam. He calls every now and then to check in and make sure everything is working okay. I get my car serviced at Mazda and enjoy the fact that everyone is quick and effecient. I love my car!

fddfdfadfdf

Sep 18, 2013

I must say that Dave Brown exceeded my expectations in every way. There close attention to detail, the eagerness to help, to assertiveness to check in on me and, of course, the deal he brokered me made my buying time at Colonial Mazda an ease and pleasure. In fact, I look forward to seeing Dave soon and for many years into the future - he's made a Mazda-lifer out of me. I LOVE my car and Dave put me in it. It's as simple as that. Alex Young

oseidave1234

Sep 18, 2013

I really enjoyed how Colonial Mazda helped me through the process of my car purchase. Adam was friendly, but walked me to the car that I was sure I wanted. I know that I can recommend my friends and family to Colonial Mazda, because Adam will be there to help them with everything they need.

TracyB4171525

Sep 18, 2013

Amazing customer service! John was helpful, friendly, and knowledgable. He was able to find the exact car I was looking for within my price range. :)

jonasalmeida1

Sep 17, 2013

they're amazing customer service top notch they will help you as much as they can im very happy to come down there and buy my lexus from them they went out of their way to get me my loan since it was the first time buying a car they did a great job

missnoel2003

Sep 17, 2013

My experience at Colonial Mazda was awesome! I really enjoyed the friendly and speedy service Adam provided. The process of purchasing my car was made very simple and Adam helped work out all the minor details involved with purchasing a car. He was extremely helpful and knowledgable when it came to choosing the right car for me. He found me a great deal that worked within my price range. I would recommend Colonial Mazda to anyone, especially Adam. I am also extremely satisfied with the service center and their knowledge as well as trustworthiness. I appreciate all this dealership has done for me.

HLakeL

Sep 16, 2013

Where do I start? No doubt that purchasing our new Mazda from Adam Dean has been the best retail purchase experience of any car in my life. Outstanding professionalism, warm, friendly and endearing personality. Comfortable, no pressure environment was the style maintained by Adam and his team. Have been to other dealers in other cities that seem to still live in the last century of high pressure salesmanship. Not the case at all with Adam Dean and the team. Probably the longest test drive over every kind of road that I have ever experienced. That's a good thing when you are planning on keeping the new car for 5 years. Adam showed me and my family the heart that he brings to his career in dealing with his customers and the people he cares about. Will without a doubt put Adam at the top of the list of one person I will be buying my next car from.Thanks Adam!Great team! Keep up the good work.

rawachstein

Sep 16, 2013

My experience purchasing a new vehicle at Colonial was a very positive one. When my wife and I visited this dealership to look at new cars. we were unsure what type of vehicle we wanted (small SUV, or Sedan). Our Sales Consultant was very courteous and patient with us during a prolonged visit that included two test drives and a thorough demonstration of several models. There was never any pressure on us to make a rapid decision. We were offered a well preplanned route for our test drives that permitted us to quickly evaluate the driving characteristics of the different models under both low speed and highway conditions. At the end of our visit, we selected a new Mazda6. The dealer had one in inventory equipped just the way we wanted and we completed the purchase on the spot.

DJK040759

Sep 11, 2013

I have now purchased 6 new Mazdas from Colonial Mazda and they have been wonderful every time. Great team of people. Love you guys!!! From your # 1 loyal Mazda customer.

bdouma

Sep 10, 2013

We had a very good experience working with Colonial Mazda. We had stopped in over the winter to look at the CX 5 for my daughter. She very much liked the truck and we decided we would pursue the truck in the summer as a gift for her when she graduated college. John McNeil met with us at that time and was very helpful in going over the truck.We followed up with John when the time came for the purchase. He was very helpful and great to work with. The only concern for issues I had with John was that we worked out the details of the truck and when we came in to finalize the package we had asked for was not available the way we had discussed. It was an issue over having satellite radio. It was resolved and all worked out.The only other issue we had was the length of time to get the plates for the truck. It took almost a month.My wife will be getting a Mazda in the future when her current lease runs out on her Nissan. I most certainly will ask for John to help me with the process.

JamiZ

Sep 9, 2013

I knew when I walked in that John was going to sell me a car. He was personable, friendly, intelligent and relaxed. He was knowledgeable about the vehicle I wanted and we had a super fun test drive. Inside the dealership itself, everyone was friendly and alive. Of all the dealerships I went to in search of a new car, the (mostly) young crowd at Colonial Mazda strikes me as the most vivacious and the most excited about what they do; they banter and tease each other and it made me feel immediately at ease and right at home. Fred worked very hard to get my financing approved for which my husband and I are extremely grateful. I would absolutely recommend this dealer to anyone looking for a Mazda.

mpack

Sep 9, 2013

My husband and I came to Colonial Mazda with the intent of taking a test drive. We did some homework previously on the internetbefore our visit. We had the pleasure of working with John McNeil who handled everything from start to finish in a very professional and friendly manner. We couldn't have asked for a better salesperson to work with. John is definitelythe whole package. We wish him the very best in his career with Colonial Mazda. Glenn and Mary Pack

dolphan90

Sep 7, 2013

I was looking for a used Subaru Impreza for the longest time and finally I found the perfect one at Colonial Mazda. The help I received from both Adam Dean and Dave Adams is unparalleled. They gave me the best deal on the car and I felt like they really cared about my experience at the dealership. A day after I purchased the car Adam called me and asked how i was liking my new ride. Not many other dealerships offer such great customer service. Look no further than Colonial Mazda. They are the best.

cpucillo

Sep 6, 2013

After visiting Audi and Mercedes dealers my husband and I decided to go to Mazda because we had seen the CX-5 and found it quite attractive. Well, we were not disappointed. Right off the bat, we were greeted by Adam Dean who was extremely friendly while professional. He didn't hesitate to let us take the car for a test drive and answered all our questions (as well as put up with our bad jokes). Adam's follow through was impressive and within three days we had a deal. We got the most for our trade and a competitive price on the new car. It's been about four weeks since we bought the car and we still hear from Adam who calls to make sure we absolutely love our new CX-5. We definitely recommend Adam and this dealership.

sjones4

Sep 5, 2013

What a surprise. I have never had such a wonderful experience at a car dealership before. Usually, like most people, I walk onto the sales floor and am immediately "pounced upon" but not here. The sales staff was not only polite but I was made to feel more like a friend than a walking checkbook. Having worked in the auto industry before, I know for a fact that this is a rarity. My questions were answered promptly and in detail. I didn't feel like I was being tricked or being pushed to buy something that I didn't want and couldn't afford (this has been my experience at pretty much every other dealership I've ever been to) Adam was amazingly sweet and Jeremy was extremely professional and knowledgable. If you need to buy a car and don't want to deal with the hassle of batting away stereotypical "used care salesmen"....come here. See Adam Dean. If your car (new or old) needs service...come here...see Jeremy Reichen. NOTE: I have *never* had anything nice to say about dealerships or dealer owned service centers. If you don't believe me, pay these guys a visit and see for yourself.

nedlynn

Sep 4, 2013

Just a terrific experience getting my Mazda3. Adam was always smiling and happy to help show me all of the cars I was looking at. The test drive was fun and I never felt pressured to commit until I was ready. They met me at a fair price and the car was very clean when I picked it up. Huzzah to Adam and Colonial Mazda!

fiona1012

Sep 3, 2013

Initially we were not thinking of purchasing/leasing another Mazda, we were going to continue shopping around. When we dropped off our lease (which was due) we found ourselves creeping over to another Mazda (CX-5). The next thing we knew, we were taking a test drive and low and behold are now leasing ANOTHER Mazda. I would have never believed that purchasing/leasing a car could possibly be a pleasant experience, however this dealership and the sales personnel that we dealt with, definitely proved otherwise! Thanks again!

forekalena

Sep 3, 2013

Great automobile sales experience. No "what can I do to get you in this car today" sales environment. Dave and Patrick provided an excellent experience.

wmtobin

Sep 3, 2013

salesman was extremely helpful and a pleasure to deal with. overall experience was very good.vehicle was ready on time and staff was eager to please.

Lilla72069

Aug 30, 2013

I bought my used Toyota from Adam Dean at Colonial Mazda 3 years ago and have been servicing it regularly there since. My buying experience was delightful and Adam has always been available to answer my questions about the car. It's refreshing to be treated with respect and honesty during the otherwise stressful time of buying a vehicle. Lynne is always bright and cheerful when I bring my Corolla in for oil changes and Jeremy the Service Manager is thorough in his explanations of what should be done. Adam even brought me to the Supermarket while I waited for my brakes to be done last winter. I have brought members of my family to Adam and he has helped each one get into something that fits their budgets and needs. Many thanks Adam and Colonial Mazda!

CarResearcher

Aug 29, 2013

I am just beginning my search for a new car. I recently emailed Colonial Mazda for information and received a nice response right away. Then I had an extremely helpful phone conversation with another salesperson when my contact was out of the office...I've never had someone help another's client so generously. When I went for a test drive, they were knowledgeable, friendly, and not at all pushy. I'm not sure what brand of car I will purchase in the months ahead, but I would recommend this dealership to anyone.

ashward7989

Aug 29, 2013

Over the past few years, I have had my car serviced at Colonial. It has been an absolutely wonderful experience, and one I would recommend to anyone. The staff are personable and friendly, making you feel more like an old friend, and also extremely knowledgable of both their products and services. They are careful to explain the services being performed on my car and do so in a timely and efficent manner. I always know my car is in good hands when I bring it in to Colonial, and will continue to give them my business.

mazdacx913

Aug 27, 2013

The experience with Colonia Mazda was great. Our Salesman was very friendly and well versed with the product. We closed the deal in one day on a car on the dealers lot. The buying experience was very easy and without alot of pressure. Any routine maintenance was conducted professionally. It was conveniently scheduled and performed effiently. We are on are 3rd Mazda CX9 from Colonial Mazda and have had no problems with each of them. The car is great and a good value for the price. It is a quality car. Prior to owning the CX9 we owned a Cadillac SRX and feel the CX9 has more features to offer and better handling handling SUV. We would definitely purchased another Mazda from Colonial and use the same salesman Tom Amalfitano.

SarinaHoda

Aug 27, 2013

I have come to Colonial Mazda since 2009 and can say with confidence that this dealership delivers on customer service vs. any other dealerships I have been to. Their flexibility with my schedule is very accommodating when it comes to making my appointment and I've never had an unnecessary waiting time. I have only purchased one vehicle so far but plan on purchasing my future vehicles from this dealership for the sole reasons of how they treat their customers.Thank you and all of the staff!

Tara143

Aug 27, 2013

I had a awesome experience at Colonial Mazda. The car was listed online and I went to the dealership to make sure it was still there. Adam greeted me outside and was able to show me to the car I was there for right away because he knows his inventory. He walked me through the car top to bottom and answered all the questions that I had (even when I called him on his cell on the weekend). He was not pushy and helped me get the best deal for my money. I am definitely comfortable and happy with my car, I will be bringing my friends by to Adam so he can help them too!

Traci717

Aug 27, 2013

Colonial Mazda is more than just another car dealership, they treat you like family. They are not happy until you are satisfied whether they are selling you a car or servicing your vehicle. I have purchased two vehicles in the last 5 years from them and will purchase my third. The employees are friendly and always greet you with a smile and warm welcome. The service department thoroughly explains what service is being performed on your vehicle in terms you can understand. The sales department is very helpful without being pushy. I highly recommend this dealership to anyone in the market for a Mazda.

JBigelow

Aug 25, 2013

Bought a used Mazda3i Touring form Colonial Mazda in Danbury. Like the car a lot, but the CD loading mechanism wasn't working. Colonial was very helpful and replaced the CD player quickly, I was there and gone again in under 45 minutes and now the CD player works fine. Very easy to get a hold of during the entire buying process, willing to work with the customer, I definitely recommend buying from them.

jly8495

Aug 24, 2013

this truly was the best car buying experience I have ever had.I would send anyone who I know that's looking for a car to colonial and tell them to see John McNeil.

Colonial Mazda

May 23, 2013

Didn't have an appt and they got me in and out in a reasonable amount of time. I really appreciated that.

SharonJoh4

May 15, 2013

Five star. Always helpful and perfectly honest about what needs doing and what does not. I drive all the way from NYC to have them service my car.

MartaMor7

May 14, 2013

I only had a minor problem with some screws being missing in the left wheel well. One hour and $36.00 later it was taken care of.

Bessie

Apr 20, 2013

Everyone in service has always been very nice and accommodating to me. shame on me, I don't know their names, but there is a nice guy and girl who are always very friendly.

moose1980

Apr 9, 2013

I buy a lot of cars for my business and i deal with few dealerships. when it was time to buy a car for the family i looked into buying from colonial and let me tell you I am very happy. quick to make the deal prep and deliver. I was very impressed, I wish they had more cars geared to my business I will buy from them again.

Patsyg

Mar 31, 2013

I just got my brand new 2014 CX-5 FWD white with sand interior. It was EXTREMELY difficult to find this particular car but John McNeil along with the General Manager Roy Morel were exceptional in getting the job done. It took a couple of weeks but they came through. I could have gone to a few other dealers that were closer to me but the staff at Colonial Mazda are the BEST. It was worth the 50 minute drive from home. I would highly recommend this dealership.

hawkeyext

Sep 3, 2012

Since I have only purchased used cars before, I did rather extensive research on buying my first new vehicle. I looked into several dealers close to me, which either had high prices or overly aggressive salesmen. Upon visiting and test driving cars at several dealers close by, I started to feel discouraged.Eventually I settled on (fell in love with) the Mazda CX-5. Since I knew exactly what I wanted, I spoke with Jessica over the phone and through e-mail at first. She was very helpful, friendly, and a pleasure to work with. On the day or purchase Patrick walked me through the ins and outs of the vehicle, from how to use the Navigation System to the Blind Spot Monitoring function.I've had the vehicle for a few days now and could not be happier. What made the experience even better was knowing I got a good price and had a friendly and excellent experience with the dealership and its staff. I would highly recommend purchasing from here.

msand

Aug 15, 2012

From the initial contact to the final sale, the entire staff made sure we were satisfied. There were no disconnect's, every person involved had a specific job to do and each one did there job without having to be "brought into the loop"...they were always "in the loop". The little things like grabbing take-out for everyone or understanding individual needs to be sure we left as quick as possible and working hard to meet them. Jessica even volunteered to transport our vehicles from home to the dealership on oil change days. That's the kind of service that grabs attention and ensure's continued success.

alanpcer

Jul 31, 2012

Tom Amalfitano answered all of my questions and then some for the purchase of my new Mazda 3.He is very knowledable about both the vehicles and the purchasing process.This is actually the 2nd MAZDA that Ive purchased from Tom at Colonial Mazda.I purchased a new Mazda CX9 from Tom last year which were still very happy with.Tom made the process very simple and we were able to put a deal together with just a few emails and a phone call.Tom & Colonial Mazda made it worth the trip from our home in Cheshire CT to Danbury CT even though there are several MAZDA dealers closer to home.Colonial Mazda has their vehicle inventory online with clear specs and options that allowed me to shop with all of the information that I needed to make a choice and a deal quickly.I would certainly recommend Colonial Mazda to my friends and will be a returning customer.

Dschier

Jul 23, 2012

I own two Mazda'sWanted $48 to change a $1.50 center stop light bulb on my wife's car that I installed with no tools in under sixty seconds.Scratch on the side of my new Mazda getting it serviced.Left a $250 pan off off my car changing the oil and wanted to charge me for it next time I brought it in.Sold me my car with lifetime free oil changes and today said it wasn't free unless I had a useless 35K mi service done. I wouldn't have had them do that service if it was free. Clean my brakes? Adjust my brakes that are self adjusting discs? Rotate the tires and balance the wheels that I am about to put new tires on? Replace the cabin air filter that was never installed from the factory?Repeatedly on each visit say the brakes are worn below wear limits that clearly weren't according to the factory service manual and measurments with vernier calipers.I know they have to make a living but give me a break! I feel sorry for people that don't know anything about cars that trust them.

Not Again

Jun 22, 2012

Paid at top end of retail value for a used vehicle that appeared very nice, low mileage. The interior was sprayed with something to make it smell very sweet- almost overpowering to be honest. Sale was as is and within 2 weeks of purchase noted burning oil smell from engine. Took it to another Mazda dealer who said it was an oil leak -the repair would cost 1100.00 and it looked like someone had tried to conceal the leak with silicone caulk. I would think that a dealer would go over a car well and make sure there are no COSTLY impending repairs before putting it up for sale. I doubt I would buy another vehicle from them because of this experience.

hlcalvelli

Feb 13, 2012

Patrick Larson was very responsive to my questions on a lease and trade-in. Although we did not close a deal, I would go back to him and recommend him to others.

Dizzy Girl

Jan 11, 2012

From the minute we walked in, the receptionist greeted us, and a salesman came right over and inquired if we needed any help. the car was clean, and the price was just in our range. the salesman was inciteful and friendly and the sales manager was down to earth and very helpful too! we never felt pressured and the process was seemless. all in all a great day! highly reccommend.

Sunshine74

Jan 4, 2012

I recently purchased a certified pre-owned Mazda CX-9 from this dealer. The car was as described and at no point during the transaction was I mislead, which is a big relief considering the bad experiences I have had in the past. From the salesman to the management staff, I was treated with courtesy throughout the transaction. I would highly recommend this dealer to friends and family.