Used Cars for Sale at Colonial Subaru in Danbury, CT

Himmie

Oct 30, 2016

Had a great experience with Chris Cambriello and Colonial Subaru. I was looking for a low mileage Pre-Owned Forester. Dealer maintained one owner and a clean Carfax.Chris responded to my emails and after a quick conversation we set up my appointment.Chris made the process nice and easy. Very professional.Picked up my Forester today. Spotless inside and out. Maintenance all up to date! Even the next oil change sticker on the windshield!Our Finance Mananger Nick Forese also made the paperwork go smoothly.Definitely would recommend Chris and Colonial Subaru to my friends and family.Our Other car is due back next year on a lease return and we will be back to see Chris for sure.

NuuSuub

Oct 27, 2016

I went to the dealer on a Friday afternoon knowing who I wanted to speak with and what car I wanted. I was able to pick up the car on Monday because they needed to touch up the vehicle I wanted. Overall the experience was easy - no haggling necessary, and I got a very good deal.

Subaru2017

Oct 27, 2016

Jim Wright always bends over backwards to make our car buying experience a pleasant one. We could not be happier with our purchase or the assistance we received from everyone at Colonial. Thank you.

GC & MJ

Oct 14, 2016

Christer Cambriello, was thorough, thoughtful, straightforward, honest, knowledgeable, and has an in-depth understanding of everything involved in the vehicle purchase process. Christer, had the car ready for us that we could test drive it. Service was excellent and everything was well organized. The finance people are very efficient. The dealership overall is courteous, hospitable, well arranged, and clean. The finance people are efficient and courteous. We are happy and pleased with the car and our experience at Colonial Subaru.

Victor Bennett

Oct 14, 2016

Went 9 in the morning. No pressure, fair deal, on new subaru. Picked it up 3 o'clock that day. Pleasant people to work with

vdalbis

Oct 13, 2016

I had a great experience at colonial Subaru except for my dealer was not very professional . George and Bob helped me a great deal. When I called them to complain about my dealer they helped me with my purchase and pickup of my car . I went in to pick my car up and George and Bob took great care of me and made sure everything went smooth . They had a great guy explain everything to me about the inside of my car. My purchase went smooth when they helped me.

AAqu083

Oct 9, 2016

Very welcoming, helped my decision to buy a car less stressful and accommodations are there for everyone! Would recommend to those trying to find a car for them with a very busy schedule.

kallerina13

Oct 9, 2016

Daniel Holuba welcomed my family and I with open arms as soon as we walked in the door. He was very personable and explained everything to the tee. He took his time and showed me around the entire place. He was an absolute pleasure to work with. Fast service and great explaining. Jim Meehan who also worked with us was just as great. I would recommend both to anyone! Colonial Subaru is a terrific dealership.

NANCY TAYLOR

Oct 6, 2016

Jim Wright helped me easily determine the best fit for my needs. I felt respected and listened to. Jim helped me compare options in a way that helped me decide which model would be the best value for my dollar.

lvivo82

Oct 4, 2016

Everyone was so helpful and accommodating! We will absolutely go back when it is time for our next vehicle! Thank you all so very much!

Dennis Le

Oct 3, 2016

I was looking to purchase a subaru wrx and the salesman was very helpful, when we got the car, the delivery specialist was also very helpful with prior knowledge of the car.

vnungesser

Oct 3, 2016

Simple process of getting a job with reliable salespeople! Great experience and so happy with my purchase! I would highly recommend this dealership to others!

Marilyn

Oct 2, 2016

My third Subaru purchase at this dealership. Mike Cunniff was my salesperson for all three cars. Great new showroom. Low pressure environment. They worked hard to configure the car I wanted at a fair price. Ryan Jowdy explained the technological aspects of the car. A seamless experience.

mwells

Oct 1, 2016

I was looking for a very particular car that happened to be at this dealership. I found them on the web. They were responsive, fast, and got me in and out quickly. Very good experience.

Mike B.

Sep 27, 2016

Thanks ChristerIt was great seeing you again my wife loves the car.We appreciate all you did for us.You do such a great job!! Keep it up

subaru

Sep 22, 2016

I purchased a new Subaru Outback 2017 and Drew Furtado helped me along the way. He was great, as was other staff at Colonial Subaru, and took care of me from the beginning to end in a very efficient and effective manner. I would highly recommend Colonial Subaru and, in particular, Drew. He even picked me up at my old car dealership when I returned the lease so I could then pickup my new car!

DJLillis

Sep 21, 2016

I met Drew at Colonial after a phone call from home looking for a particular Outback. He assured me that he had what I wanted and told me "to come on down". And he was right! He had the car and a deal was struck. Good conversation and no time wasted. Drew is a good salesman, no heavy pressure and very pleasant. A pleasure to do business with.I must also recognize Erwin in the Finance area. Another fine young man, very helpful and got the job done quickly and correctly. Love a company that realizes their employees are the faces of the company and treats them well. It is reflected in their attitudes. Happy employees, happy customers! Thank you Colonial...

Barbara G.

Sep 8, 2016

I had a very positive experience at Colonial Subaru 4 years ago when I purchased my first Subaru Impreza. Joe D'ercole was my salesperson then and I found him very sincere, friendly, and professional. When it came time to trade in my car 4 years later and look for something new I was hoping that I would find Joe there again. I was very happy to discoverer that he indeed was in that day. Again it was a great and positive experience. Joe remains sincere, friendly, and professional and is very good with communicating as well. He patiently listened to me and answered all of my questions. Cell phone communication was excellent. Joe answered all of my calls and called me to keep me apprised of the steps along the way. Joe understood my needs and encouraged me to decide on a car that would fit my needs and one that I would be happy with. I was debating between 2 models. Joe presented clear and objective information on both models. He suggested an option which had just what I was looking for, the Impreza Sport model. Once I had decided on this choice Joe went out of his way to find this particular model for me in my 1st choice color. Even the most dreaded part of a car buying transaction, the meeting with the financial manager, was pleasant! Jim Meehan was the best I had ever dealt with. He was also very friendly, explained everything very clearly, step by step, and was not at all pushy. I am confident that if any issues arise with my new car that both of them will be responsive and helpful. They don't forget about you once the sale is made! I'm sure this car will give me many years of good service, but I will definitely come back to find Joe D'ercole and Jim Meehan next time.

ImFastRR

Sep 5, 2016

I went to Colonial Subaru based on a few friends reviews. One in particular sold me on visiting to find my new car. I asked for Joe D'Ercole by name, and from introduction until closing he composed himself with nothing but the utmost care and professionalism. This is my 4th new car, first Subaru, and it certainly will not be my last... thanks to Joe. He made what has ALWAYS been the awkward and not so fun part about buying a car (negotiating a price) completely smooth and effortless. It was quick and painless as I wish all of my previous buying experiences were. We talked, test drove some cars and sat down to talk numbers. Joe came back with unbelievable prices for all the models I was looking at. I settled on a 2017 Subaru Forester 2.5i Premium package. Words cannot express how thankful I am to Joe for his courteous, and friendly attitude throughout what is always a dreadful process. My boyfriend spoke to Joe as we were leaving about a car that peaked his interest, and is heading back to work out a price and make his new car purchase!

Subaru23

Sep 2, 2016

Joe D'ercole was very great in helping me find a car in a very short amount of time! I would recommend going to Joe for anything at this dealership.

Michele Sauro

Aug 31, 2016

we dealt with Joe D'Ercole. He couldn't have been more helpful or friendly. the whole process was totally painless. He is very knowledgeable and worked with us at every turn.

shaneguitar

Aug 30, 2016

Drew Furtado and everyone else at Colonial Subaru were very easy to deal with. They were able to work with me to find the right options for the vehicle I selected. The whole buying process was low pressure from start to finish and was an enjoyable experience.

Jackie Southbury

Aug 27, 2016

I started out at Colonial Subaru for convenience, but having now dealt with them I would honestly go out of my way if necessary to work with this dealership again. Everyone was helpful and understanding, and working with Joe Jowdy was a pleasure. A more authentic, down-to-earth guy you'd be hard-pressed to find! It was like buying from a neighbor. We got a rock-solid good price, and there was never a push for extras -- some we took; some we didn't. Ryan, the delivery specialist, spent considerable time with us. It's my first experience with so many electronics, and he was patient and thorough. He did a lot of the setting up for me, too. I was used to a 'here are the keys, here is the starter, here are your signals, here are the wipers, here is the way out' kind of explanation -- Ryan's qualifies as an in-service! He also gave me his cell number for on-the-spot questions and made clear implicitly and explicitly that I could stop in at any time if need be. We're a family that holds on to its cars for a long time, so it was a bit sad after twelve years to say good-bye to "Annabelle." Joe could see that. I promise, he said, you will feel the same way about your Forester. He was right. I already love "Mavourneen."

B.Clegg

Aug 22, 2016

I very much appreciated the attitude, professionalism and honesty of the staff at Colonial Subaru. Christer Cambriello was a pleasure to work with from start to finish. He offered great guidance throughout the entire process and never pressured me to make a decision. I would certainly recommend Colonial Subaru and Christer to anyone looking to lease or buy a Subaru.

CHILIBOMB

Aug 22, 2016

Went to 3 Subaru Dealers in Fairfield County, CT since I live in Stamford to get some insight on purchasing a WRX. Went to Colonial Subaru and they were the only dealership out of the 3 that gave me the keys to test drive a WRX. I am so glad that Drew was my salesman, He has personally owned a WRX and knows of every aspect of the new FA20 engine and has given me so much insight why GEARHEADS want this new engine, I did purchase the Simoniz Glass Coat to protect my new WRX so when I resell it to a GEARHEAD that wants to mod it out I will get the most resell value. The WRX is a True World Rally Cross Car and I look forward driving it each day. If you are in a market for a WRX you must go to Colonial Subaru and ask for Drew and test drive a WRX

Pearl Lin

Aug 20, 2016

Very happy with the service I received from this dealership. Everyone i encountered at this place was professional and knowledgable. I will definitely recommend friends and family to purchase veichle from this subaru dealership!

cvest

Aug 14, 2016

We just had an excellent experience working with Angie Harrsch. She was a pleasure to work with, and we love our third Subaru from Colonial.

lawrence36

Aug 14, 2016

A special note of satisfaction to Ryan Joudy, delivery specialist. I'd suggest he make a series of very short youtube instuctional videos, (e.g., how to edit a location title on navigation) very brief, very focused, mini tutorials. Generally good experience at Colonial.

Terijoe

Aug 13, 2016

My husband and I just purchased our third Subaru this was by far the best experience we have had dealing with any dealership. Dan Holuba was great to work with he was patient and answered all questions . He explained each model to ensure it was exactly what we were looking forward. . When we picked up our car he made sure to go over all features and even connected my cell phone . He was a pleasure to deal with and we will be recommending him and this dealership to anyone we know interested in purchasing a Subaru

Tamara Berdofe

Aug 12, 2016

Our experience at Colonial Subaru with sales agent Joe Jowdy & finance officer Erwin Carranza was the best we've ever had purchasing a car ! Joe listened carefully to what our perimeters were financially & offered us exceptional choices. He explicitly directed us to the best vehicle to fit our personal needs. They both communicated with us respectfully & professionally. I would highly recommend Colonial Subaru !

Bambi

Aug 9, 2016

Although there was an error with the vehicle ordered, they made amends with an alternate vehicle at a competitive price. I would definitely shop here again.

Paul D

Aug 5, 2016

My sales (internet) professional, Christer Cambriello, was thorough, thoughtful, friendly, straightforward, honest, knowledgeable, and clearly has an in-depth understanding of everything involved in the vehicle purchase process. The dealership overall is courteous, hospitable, attractively arranged, clean and friendly. The finance people are efficient. There is no lag time. The dealership is well integrated for efficient service. Christer Cambriello made sure that I received a detailed orientation to the new vehicle.

Cory87

Jul 27, 2016

I was highly recommended to see Joe Oliveri after hearing nothing but great things about him. He by far exceeded my expections. When it comes to sales, I always rather deal with someone who I feel more comfortable with as oppose to your typical salesperson who is usually overly aggressive and just trying to get the best deal for themselves. Joe was very knowledgeable and understanding of my needs. He was able to give me some great options that were exactly in the price range I asked for. This was by far the most enjoyable experience I ever had at a car dealership and I walked out a very happy customer. I would most definitely recommened Joe to any customer who is looking for an honest and knowledgeable salesperson who will make there car shopping experience easier then ever!

crow2014

Jul 23, 2016

everyone was attentive, my car needs were met, financing quick, smooth, excellent, courteous serviceDan Holuba was great and worked quickly and efficiently to make sure I got the car I wanted and needed. An all around excellent buying experience!

happy buyer KW

Jul 18, 2016

we have leased a 2014 subaru outback and just leased 2016 outback .. colonial subaru of danbury very helpful, excellent service.. very pleasedwith transition .. highly recommend

RJM Consulting

Jul 18, 2016

In a world that is moving ever faster into the digital age where transparency is the watchword, my experience in trying to lease an Impreza 5-door still had 'old world' qualities of "come on in and we'll talk".Once we settled on the make and model, my wife and I shopped for price. Colonial made a terrific offer (we thought) based on the terms we required, but some of the language in our email exchanges suggested they were either not paying attention, or they were preserving the right to 'change the deal' by using a slightly different interpretation. (We wanted a 'drive off' price, given a fixed amount of cash brought to the dealer; they kept recharacterizing the offer as a 'downpayment'. There's a big difference, as taxes and fees come after/outside any money paid as a downpayment.)Their quote held... until it didn't. April's sales manager wrote back claiming there was 'just a mistake, plain and simple', and that we were nowhere near an actual offer (to suggest this was a bait and switch). Funny, didn't feel that way to me.In contrast, Subaru of Stamford was straight up: you bring in this amount, you drive away with the car and this is your monthly.I won't pretend to know where the responsibility for this "plain and simple' mistake lies; but after multiple email exchanges, I can't help but think it should have stopped earlier.

Rye

Jul 15, 2016

I found my 2013 WRX online and April promptly contacted me. She was very friendly and easy to work with, we even texted about most of the details which is my preferred method of contacted. On the first test drive she came with me and was very knowledgable on the vehicle. She was no pressure and let me take some time to think about it. I will absolutely go back for my next car purchase. 10/10

sandy the walker

Jul 3, 2016

After being with the same Subaru salesman in Brewster for 17 years, I found myself without him as he had left the dealership. Then when promises to step-up and help me here with someone new didn't come to fruition, I decided to try Colonial Subaru. I must say that it was an enlightening experience making me realize that leaving my old dealership was perhaps meant to be. I spent a lot of time with the manager(George Samaha), before finally getting a new lease from Drew Furtado. Both continued to make feel like I had made the right decision to get my 5th Subaru from Colonial, with each of them making sure that I got just what I was looking for and making the whole process and easy and pleasant experience.

Rlind5

Jul 2, 2016

I walked in to look at used cars and was made to feel welcome and valued as a customer. There was no pressure to buy but I got all my questions answered and learned a lot about my options. I drove several cars that first day and after checking out some other dealerships, came back to Colonial to buy my car. I got honest, useful information from Drew Furtado, the salesperson and was very happy with the whole process

harcourt.snet

Jun 28, 2016

Stopped by Danbury Subaru Saturday to look at the 2016 Forester Models. Met Dan and told him we wanted to think about it. On the way home we decided that we wanted to purchase the floor model so we called Dan and put a down payment over the phone. Went back Sunday and Dan explained everything so thoroughly. Took all the necessary information and we were told we could pick up our new Subaru the next day - Monday!!! Still can't believe how smooth the transaction was. This was our first vehicle purchase in 20 years and we were dreading the process. How surprised we were. Dan was so patient and knowledgeable. He answered all our questions and more. We give him a rating of "10". Thankyou Dan for your kindness and understanding! This was an incredible journey!! Paulette & Tony Harcourt

Tom

Jun 26, 2016

Colonial Subaru created a low pressure, helpful environment for our Outback purchase. Drew Furtado let us spend time driving the car and provided us with helpful advice as we were deciding what options we wanted. At no time did we feel that he was trying to "sell" us a car. Rather he was helping us "buy" the right car for us. We would definitely return to Colonial and Drew again.

krista7

Jun 24, 2016

I just started a new lease on my 5th Subaru and I couldn't be more pleased with the service at Colonial. Everyone at the dealership makes the process as smooth as possible and my sales person, Joe D. is a class act. I was in and out in under an hour with full understanding of the deal and the car. Couldn't have gone better!

davidp

Jun 20, 2016

I bought a used Impreza from Colonial. Christer Cambriello helped me out. He handed me the keys and let me take the car for a spin. No hard sell and when I decided to buy the process was quick, easy, and painless.

Brookfield Outback

Jun 18, 2016

Our first step in buying a used Subaru Outback was talking to George at Colonial. He introduced us to Dan who was knowledgeable, easy to work with and took care of everything start to finish. This is why Colonial Subaru will continue to be our preferred dealership.

sam1123

Jun 18, 2016

Very friendly service and a very hassle free experience! Everything was clear and concise and they were able to get me the price I wanted. Made my life much easier as a first time buyer :)

Ridgefield Legacy

Jun 14, 2016

I found Joe easy to work with and once we purchased the car Ryan was wonderful about going through all of the car's features.

Andrii C.

Jun 11, 2016

Very impressed by service and how quickly paperwork was done. Also want to note the excellent employee April, who was very friendly and efficient, able to answer all questions and has left a great impression of this dealer. I am fully satisfied with the car I bought and would recommend this dealer.

KB44

Jun 10, 2016

Just picked up new 2016 Outback. Could not have been more pleased. 2nd vehicle purchased from this dealer; service department (9 year history with them) has also always been excellent. New facility is First Rate. Dan Holuba was great throughout the entire process, entire staff was always very accommodating. Definitely a go-to Dealer.

wrxster88

Jun 1, 2016

Colonial Subaru made my trade-in a painless experience and exceeded all expectations to meet my needs. I could not be happier with my new car and would definitely recommend the dealership to anyone considering a Subaru.

roadrunner 64

May 26, 2016

During my first visit which was a walk-around and a look at the Outback, Forester and CrossTrek, I was never followed by a sales person. Finally, Ms. Harrsch saw me looking extensively at the Outback and opening the rear tailgate and asked if she could answer any questions. From that moment in March to late April, when my wife came to look at the Outback, we were not contacted or pressured in any way. Angie was very patient with my wife, this is her car, and her many questions. We test-drove the 3.6R Limited and the 2.5i Limited to gauge the horsepower difference between the two cars. Angie was always available to answer any questions or be available for another visit to the dealership. We had a relatively smooth negotiation over the price of the vehicle with its few add-ons. The deal was concluded in mid-May, about 3 weeks after my wife's initial look at and test drive. When we "picked up" the car, Ryan was superbly helpful in explaining, very patiently, about every button, dial, and setting in the Starlink system. He would look at us and realize that we had a puzzled look on our faces; so, he would back up and review what he had said and then ask if we were OK to move on. He was willing to take as much time as we wanted to be comfortable with the operational details of the car and also the electronic details. He is not a part of the sales team but is available to the sales team to help a buyer with the new car. What a fabulous resource for Colonial Subaru to have to educate the new owners about their car.

Cara Chiappa

May 25, 2016

I'm always intimidated when I have to look for a new car. The sales guy, Dan H was very kind and not at all pushy. He educated me on the process too

murph_tc

May 19, 2016

This was my first buying experience with Subaru. My research led me to the Subaru Legacy as my ideal car and I tried a few different places while looking for the right one. The last place I visited was Colonial Subaru. They were the last because my search ended with me buying from them!Dan Holuba was the salesman who helped my wife and I pick the right car for us. He was friendly, knowledgeable, and trustworthy. I felt like Dan wasn't trying to sell me a car, but helping me find the car that I already knew I wanted. Some of the advice that Dan gave us ultimately led to us picking the car we did. I love the car and hope to keep it for years to come.I've had some bad experiences in the past buying used cars, but this time it was easy and fun! The facilities are well maintained and beautiful, and all the employees there were great. I'd recommend Colonial to anyone. My only complaint is that this gem of a dealership isn't closer to home. But it was worth the drive!

wrarwx

May 10, 2016

Bought my first car here, definitely worth the wait. Our salesman Joe was able to give me everything I wanted and more. Ryan, the delivery specialist, was very informative and friendly. Overall a great dealership!

Dale-ozo

May 7, 2016

I first touched base with Colonial Subaru salesperson April Zanotti over the phone, after I flagged/identified four used cars that I was potentially interested in during an online search. She was very pleasant on the phone and had especially encouraging follow-up information on some of the cars, in particular a 2007 Toyota RAV 4 Limited (AWD) with only 62,400 miles on it. April did call out positive points on the other cards, all Subarus, but she didn't hesitate to say that she had personally brought the Toyota via a trade/sale with an older woman from a nearby town. She said the car was not only clean, but in excellent shape for a 9-year-old vehicle, with religious maintenance at nearby Greentree Toyota dealership. The very next day, I went to the Colonial dealership on Route 6 and April calmly and expertly walked me through everything, and was particularly helpful in using e-mail to secure the needed insurance card for the Toyota. The finance guy, whose name escapes me, was equally expert and friendly, and better yet got me a good rate on a loan. He also took my cue that I had bitterly regretted purchasing a prior warranty on a used car and so didn't push hard on costly warranties; I did, however, purchase the powertrain/tranny warranty as a hedge against worst-case experience; it was affordable and does not cover all the extra crap I have no interest in. April was bright, demonstrated her expertise without rushing through things, and she was NOT cheesy-quick-aggressive, like too many car salespeople -- transparent they want to shove you into an expensive transaction, rather than what you made it clear you are looking for. Brava April and Colonial Subaru!

Flashlight

May 2, 2016

I bought a 2015 crosstrek this morning and was very pleased with the service I received. Will not hesitate to recommend Colonial Subaru in the future.

C. Carvalho

Apr 27, 2016

This is our first with Subaru; Colonial represents the brand proudly and so well! We had a great overall experience! The sales person, Dan H. was exceptional. TY!

monacofamily

Apr 23, 2016

We have owned many (at least 5!) Subarus over the years, all purchased from Joe D'ercole and maintained by Art Azzarito and his staff. Excellent sales experience from Joe and great maintenance from Art. Keep up the great work!We are anxiously awaiting Subaru's successor to the B9/Tribeca (2017?)fjm

Jeremy Noethlich

Apr 22, 2016

I went into Colonial Subaru to look at the WRX and walked out with one. My salesman John Lazzari was very professional and very knowledgeable. There was no pressure to buy and he helped me get the best deal possible and helped make it work versus my budget. John helped me out with any question I had and responded to emails very quickly. Highly recommend Colonial Subaru and John Lazzari.

Richard Musich

Apr 21, 2016

This is our third Subaru from this dealer, and, as before, the experience has been wonderful. Joe Jowdy, our salesman, was easy to work with and very helpful. I would highly recommend this dealer.

erinpitre

Apr 20, 2016

I came to Colonial Subaru on the recommendation of a coworker. From the moment I arrived at the dealership everyone I encountered was friendly and helpful. Joe D'ercole, my sales associate, was very knowledgeable and he made sure to thoroughly answer every question I had until I felt satisfied. Ryan Jowdy taught my daughter and I how each gadget on the instrument panel worked, set us up with our new plates and helped me transfer my belongings between my old car and our new one. Overall I was thrilled with the level of customer service and I love my new car.

Montana

Apr 18, 2016

It was pleasant experience on our purchase of a 2014 Subaru certified Forester with Christer Cambriello and Colonial Subaru will do business again. Thank You

Subi777

Apr 18, 2016

Our experience with Colonial was above any dealer we have ever done business with. We branched out from our local NY dealers because they simply were rude and acted like they didn't want our business. After calling Colonial we were forwarded to a very easy going salesmen. He worked with our situation and all of our business was done over the phone! In no time we were in the car of our dreams. They out competed the prices of our local Suburu dealers. When we picked our car up the process was so fast and easy. The dealer and all its employees truly made us feel welcome. Simply put they cared about the customers. I would recommend them to anyone interested in a one of a kind experience.

Liz POK

Apr 12, 2016

we found a reasonably priced excellent minivan at Colonial Subaru, initially we were worried about buying a car 50 miles away from our house but the friendly people especially Christer Cambriello helped us navigate thru the whole process, most of the paper work was done online, Christer double checked and made sure all paper works glitch free and delivered the car to us in 30 minutes. These guys are exceptional car dealers delivered the car as promised, paying attention to even minute interior details. We had a excellent internet car buying experience THANK YOU !!!!.

paul016

Apr 12, 2016

Needed a car fast, went to Colonial on Friday and the car was ready Saturday.Being out of State I expected some paper glitches but Christer took care ofeverything. I am 100% satisfied with my purchase.

First outback

Apr 5, 2016

My wife and I were very pleased with both the purchase and delivery of our new outback. Our salesperson Drew, knows the Outback and the dealerships inside and out. He explained all the standard and optional equipment, as well as all the safety aspect. The dealership should be very happy with Drew. Subaru should be happy that Drew also took the time to delivery the car to us, he explained everything and answered every question. Thank you.

Happy in my Subaru

Apr 5, 2016

Drew made purchasing my new Forester a hassle-free experience. He listened to what my requirements were in a new car and did not pressure me into adding optional features. It was a pleasure to work with him, both for the sale and pick-up of my new car.

knapik,p&c

Apr 5, 2016

We were in a situation that required we replace our vehicle(2004 Subaru totaled), but our son was able to walk away with no scratches. We had purchased a number of Subarus from Colonial, so this was our first choice to look for a replacement. The whole staff was extremely helpful and had extreme patience on all our questions. We fell in love with Outback and they were able to locate one with all the options that we were looking for. Thanks Colonial!

3rdSubaru

Apr 4, 2016

We had good experience purchasing a used Subaru. There were many to choose from and Christer and April were very helpful in our making a selection.

newsub13

Apr 4, 2016

Drew was very helpful and worked with me to explain each option based on my current financial situation. Would definitely recommend to someone looking for honesty

SubaruLifer

Apr 3, 2016

I am still working with April in Internet Sales but so far the experience has been great. Although she has a vehicle that gets close to my requirements the price and distance the dealership is from my home are the inhibitors to completing this deal. We are still chatting and she checks in weekly so no complaints.

Mblanchard

Apr 3, 2016

Recently we had gone to colonial Subaru where I purchased my very first brand new car. Although, I was not looking forward to sitting around the dealership all day. I was so thankful to have the salesman we got. Drew was so efficient and helpful and explained every detail within my time limits without rushing. He took the time to make sure we understood everything we needed to before I drove off the lot. I have recommended him to everyone I know and would continue to recommend him personally to anyone that is buying a car. He took the hassle out and made it a fun and exciting experience!

richp64

Apr 3, 2016

I was looking for an SUV/CUV that offered a low sit height for my handicapped wife. I decided on an Outback after Joe D'Ercole(sales rep.) let me take the car home to see if my wife could get into the vehicle. Joe was able to locate the Outback I wanted and he didn't try to up sell me options I didn't need.I was very happy with whole experience from my initial visit to delivery of the vehicle.

MyChoiceaw

Mar 31, 2016

Sales Rep, Dan Holuba did a fantastic job in locating the Forester I wanted: manual, interior and exterior colors, multiple accessories and at the right price. I appreciated his speedy action and updates. Dan is knowledge, his professionalism and personable personality were are pleasure to work with, not to mention his patience and clear explanations. He had our last minute requests for accessories filled and offered to give a later review of the car's new gadgets should I need it as well, after all it was 11 years since I purchased my last vehicle from this Subaru and I was anxious to get out and get settled into my new vehicle. I/we left happy having met Dan and Jim and the friendly crew of Colonial Subaru.

happysofar

Mar 29, 2016

Started our search for a new Subaru Forester online, quickly received an equote that was much better than we had received from other dealers. Colonial had a large inventory of Foresters and we were able to get the color and options we were looking for.

APD3

Mar 28, 2016

My wife and I worked with Crister Cambriello at Colonial Subaru and it was a GREAT shopping experience. Not only was he knowledgeable, but he gave us the information to decide on which option (purchasing or leasing) was best for us. Crister had a vast knowledge of financing, auto performance and gave us the TRUTH. No company lines or the typical salesman pitch. Just a straight shooter who is also friendly and worked fast to get us back to our lives.Gave us a very fair trade in for our used vehicle and walked out proud owners of a brand new 2016 model. If you need a car, new or used, GO SEE CRISTER!

Westchesterguy

Mar 27, 2016

Drew was fantastic from the initial phone call to the final handshake. Patient, calm, knowledgeable, and fair. He knew the product and I know should I have questions in the future, I can count on him to help. I already recommended him to my daughter. Thanks Drew for a great experience.John L.

FT

Mar 26, 2016

I worked with Erwin and Wade in purchasing my new Forester. They are superbly professional and easy to work with! I would come here again to buy my next car.

Mava24

Mar 26, 2016

It was a nice experience! Thanks Drew for your good advice and recommendations in the choice of my purchase. I've got just what I need and want in the best deal I can afford. Thanks for your patience, help and for always keep in touch until I've decided. Highly recommended.

Ca.sheehy

Mar 25, 2016

Chris Townsend helped us from the trade-in through the purchase of our new Forrester. We are very pleased with every aspect of this transaction.

Closed Case

Mar 25, 2016

Drew Furtado? Very brilliant gentleman. Calm and very attentive manor while hundreds of miles away negotiating and landing a deal with their [Colonial Subaru] inventory. Always giving you the upper hand, never victimized or stricken. Drew is an accent to Colonial and... Subaru in general,

herivil123

Mar 25, 2016

From the moment I walked in Casey greeted me and sent me to talk to Dan Holuba. He was honest, direct and accommodating. It was one of the best buying experiences I've encountered. If you want to buy a car from them ask for Dan!

forest/dog 2

Mar 24, 2016

We worked with Daniel Holuba to buy our Subaru Forester. He was very knowledgeable, friendly, and professional. He made the whole process very easy and enjoyable, as did the entire staff. We would definitely recommend Colonial Subaru to our family and friends.

Sunflower 1

Mar 24, 2016

Experience was easy, from choosing and scheduling test drive of a car off their website, to talking through the sale and quick, expedient signing of the paperwork. The staff, including Christer in Sales, made it easy and I achieved my goal of buying my car quickly and efficiently. Thank you everyone. Their new site on Newtown Road is lovely. Waiting room is very pleasant.

CQ NY

Mar 23, 2016

This was our first time buying at Colonial. We had previously leased vehicles there. I walked through the door 3 years later and John remembered my name. John went through all our buying options, new and used, and helped to find what suited us best. No pressure and no pitches. Just wanted us to have the car we wanted. Everything was excellent from start to finish.

Sococnnor

Mar 23, 2016

Went there to negotiate and haggle bit to my surprise I didn't have to. Salesman Christer was awesome no pressure and made me feel I was walking out with a great deal!!!

Kathy

Mar 22, 2016

It was a great experience --- People were friendly, courteous and extremely professional. Drew explained in full detail of the entire vehicle in and out --- He also assured me if there is any problems with the vehicle that they would take care of the problem

Philoakley9

Mar 15, 2016

Drew will get you what you need with what you have. Excellent service and a good handshake. Patient and willing to work with an customer situation.

Crosstrek_Owner

Mar 3, 2016

I want to thank Daniel Holuba and Jay Barnard from Colonial Subaru for their help in purchasing my new Subaru Crosstrek (love that car BTW :) ) Since I am first time Subaru buyer, I had a lot of questions, and they answered them all. Initially I went to different Subaru dealer, and absolutely did not like experience. (not going to mention their name lets just leave it at that)Colonial Subaru made me feel very welcome, and I was very comfortable working with them (like a family experience). I greatly appreciate their help with the whole process, and I will definitely coming back to them for another Subaru when the time comes. Thank You guys, great job.

Annmarie

Mar 1, 2016

It was easy, fast and very professional. Very friendly people there.. Drew explained everything and showed me everything in and out of car, they assured me if I have any problems they will take care of anything.

Carey S.

Mar 1, 2016

I was in need of a car even though my budget was very tight. My 14 year old Subaru had been terrific, but it was ready for the boneyard. John Lazzari was my sales representative, and he listened to my concerns and thoughtfully helped me figure out what would be best for my budget, using several different senarios.I did not feel pressured to make a decision on the spot, and, a week later, after shopping other brands as well as other Subaru dealerships in the area, I knew Colonial Subaru was the place for me to get my next Subaru.The finance end was also handled professionally and calmly, and Jim said something that I had not heard at other places- it is my job to make this work for you.And they sure did!! Thank you!!

Ewayne18

Mar 1, 2016

Straight forward, efficient car buying experience. No BS. Drew was friendly and knowledgeable. After doing research online, ended up leasing a 2016 Legacy before I had to get to work at 11AM.

2NewfyBears

Feb 28, 2016

This is the 2nd Forester we've purchased from Colonial, the first one was probably back in 2000. We worked with Christer who was super easy and very straightforward, no bs. Told him what I was looking for - was shown the 2 cars I had asked for. No hard sell, no bait and switch. Corresponded easily via texted photos of requested docs, even after business hours. Everyone at Colonial was very accommodating - even with the month end closing, financial officer Nick was great & easy to understand. All the paperwork was in place when we arrived, we picked up the car next day. Easy peasy. Stayed well within my budget. What more could you want? Will definitely use them again.

LizaZ

Feb 27, 2016

When my beloved 2002 Forester was on it's last wheel and I could no longer put off getting a new car, I reluctantly started my search for a replacement. My first and last stop was Colonial Subaru in Danbury. I planned on visiting a number of dealerships, but after having such an excellent experience at Colonial from sales to service with Joe Jowdy who took the time to help me select the model that was just right for me (Outback) answered all my questions and even provided me with an extensive demonstration of all the new car's bells and whistles to the outstanding service department with their careful attention to detail and amazing customer service. I'm now a customer for life and highly recommend them. I got an amazing deal on a fabulous car at a dealership that feels like home. Thanks Colonial!!!

CherylAlana

Feb 23, 2016

I did a lot of my car shopping online. Chris was the person I dealt with at Colonial Subaru and he was great. I work a lot and we were able to communicate via text and email so that when I went to see the car all I had to do was sign and the car was mine! Process was very quick and painless. Also had the best prices for the Jeep Grand Cherokee that I seen in the state!

usethe4ce

Feb 19, 2016

The Legacy I bought from Colonial Subaru was my first car purchase ever, and I wasn't entirely sure how the whole process worked. Drew, Joe, and everyone at the dealership did a great job helping me understand the process (especially financing!) and get all of the components in line for a speedy, low-stress transaction. They have also been very easy to communicate with and taken great care to have the car in top shape. I bought certified pre-owned, but after all the work Colonial Subaru put into it, it may as well have been new!

marytrombley

Feb 14, 2016

Very happy with my used Toyota Camry, Christer was right on point when we walked in the door. Had car warmed up so we could test drive it. Service was amazingly fast and everything was quite organized. Didn't have to go to DMV everything was done right at dealership. Also had a full tank of gas which was very nice. I am very pleased with the car and my experience at Colonial Subaru.

r310

Feb 13, 2016

I worked with Christer Cambriello an online salesmen. It is a quick and easy way to buy a car. I asked for a quote gave me an excellent price lower then all other online quotes. I would highly recommend buying a car this way.

Retirees

Feb 10, 2016

Daniel Holuba at. Colonial Subaru in Danbury, CT was our sales rep and he was just wonderful. Friendly and patient. We had LOTS of questions. We're retired and this was a big purchase for us. We bought a 2016 Forester and we are just thrilled with it. Danial went over all the features with us when we picked up the car. The finance department handled our loan paperwork quickly and explained everything throughly.

BlueImprezaSport

Feb 8, 2016

My experience was very positive, streamlined and helpful. I went through the process smoothly and left feeling pleased and secure about my purchase. The staff were well coordinated and friendly.

foliveira

Jan 31, 2016

Jim paid us great attention and answered all of the questions we had. I would say he went beyond what we expected in terms of assistance and helpfulness. Ryan gave a great tour of the car and was very helpful in answering any questions or concerns.Overall, it was a very good dealership/purchase experience.

jmonegro1

Jan 31, 2016

Had a great experience buying a car at Colonial Subaru Danbury, CT. Christer Cambriello was very friendly and informative. Ryan Rowdy did a great job explaining the features of the car. I really enjoyed going to Colonial Subaru, would highly recommend it for anyone. You will not regret it!

Harry and Nancy D

Jan 30, 2016

Our experience at Colonial Subaru of Danbury, Newtown Rd., couldn't have been better. It was a pleasure working with our salesman Dan Holuba as we began, and successfully ended our search for the right car for us, a 2013 Pre Certified Subaru Forester. Dan was very perceptive and organized in his manner with us. A good listener, he guided us without pressure each step of the way as we focused in on the best choice of car for our needs. He was patient with all of our questions, knowledgeable, and generous with his time. And with the help of this skilled teacher, salesman and problem solver, what a blessing it was for us to purchase such a wonderful car on the first try, and to have it all ready for us as promised! The whole process seemed easy, straight forward and clear, customer oriented and trustworthy, and fair. Thankyou Colonial Subaru, Dan Holuba, and Jim Meeham, Financial Manager, for making this experience such a good one for us in this beautiful, new, and clean facility.

nancy4st

Jan 30, 2016

Our experience at Colonial Subaru, Newtown Rd., Danbury, Ct. couldn't have been better! It was a pleasure working with our salesman DAN HOLUBA as we began, and successfully ended our search for the right car for us, a 2013 Pre Certified Subaru Forester. Dan was very perceptive and organized in his manner with us. A good listener, he guided us without pressure each step of the way as we focused in on the best choice of car for our needs. He was patient with all of our questions, knowledgeable, and generous with his time. And with the help of Dan, a skilled teacher, salesman and problem solver, what a blessing it was for us to purchase such a wonderful car on the first try, and to have it all ready for us as promised. The whole process seemed easy, straight forward and clear, customer oriented and trustworthy, and fair. Thank you Colonial Subaru, and DAN HOLUBA, Salesman, and JIM MEEHAM, Financial Manager, for making this experience such a good one for us in this new and beautiful, clean facility.

nowfish5

Jan 27, 2016

I just had the best car buying experience ever! Jim Wright was so helpful and made the whole process enjoyable. Jim Meehan handled the finances in a stress free manner. Delivery Specialist Ryan Jowdy walked me through the technical features and could not have been more thorough.I highly recommend Colonial Subaru.

Lady focus 13

Jan 26, 2016

Saw this car online,called ,spoke with Chris Townsend from the getgo and he was very professional to deal with .He followed through 100 % ! I recommend him highly.

firstsubaru

Jan 25, 2016

Had gone to other dealerships and came away disappointed.Tried Colonial Subaru and internet salesman Christer Cambriello achieved all my requests promptly. Will certainly recommend this dealership to others.

Mac7

Jan 25, 2016

Had a somewhat complicated out-of-state transaction and from dealing with my insurance company to the new plates, everything was handled in a timely and professional manner. The all important follow-up after the sale has been excellent. Also, their selection was extensive and the agreed price was very fair.

MPD

Jan 24, 2016

Looking for a new car for my college age daughters. Decided on Colonial based on their huge inventory of cars on the lot (130 Imprezas alone) and availability of exactly what we were looking for. There were plenty of dealers closer to our home but this was the only one that had the selection to choose from. Sales experience was great as I got a price that was very fair and slightly lower than my target price. The delivery process was quick and easy and there were no last minute glitches or hard sells for extras.

Mags

Jan 18, 2016

I was contacted by Chris Townsend as my lease was ending soon; within a matter of hours I was on my my to purchasing a new 2016 outback. Chris was the consummate professional throughout my experience at Colonial. I have been a customer for 20 years at Colonial Subaru and will say that every aspect of their service is top notch and I think Chris Townsend is perfect compliment to their mission statement of superb customer service! Thank you Chris.

Nan23

Jan 14, 2016

Chris was very professional and made sure I was happy with every aspect of my experience at Colonial Subaru. I can't thank him enough for setting me up with a great new-to-me Outback.

lovemycrosstrek

Jan 13, 2016

We have never had a such great experience with a dealership as we had at Colonial Subaru. Anyone that we had contact with was very friendly and helpful. Our salesperson, Chris Townsend, was a pleasure to work with throughout the whole process. He was knowledgeable, friendly and attentive to our needs and concerns. He explained everything about the car and answered all our questions before we left the dealership with our new car. Nick Forese, also very knowledgeable and friendly, handled our paper work and explained everything involved with the purchase. We highly recommend Colonial Subaru.

mdscribner

Jan 12, 2016

Chris Townsend was the best sales person I have ever worked with I got the car I wanted with the options I wanted at a great price Chris know his stuff inside and out very easy to work with if you need a car go to Colonial Subaru and talk with Chris Townsend

newimprezaowner

Jan 12, 2016

Chris Townsend worked to find a car that would work for us - model, color, extras - at a fair price and in the time frame we needed. He was knowledgeable and extremely easy to work with. He helped with some decisions and didn't push any extras we didn't want or need. We're extremely happy with the sales experience, a follow up service appointment, and the car!

JDP-10

Jan 8, 2016

A neighbor of mine is on her 3rd Subaru and said Colonial is an excellent dealership. So far she is correct. The entire purchase process was easy & no surprises. Our salesman Drew, was easy to work with and no pressure. He lived up to his word. Ryan Jowdy did a great job going over our new car. He was very friendly, knowledgeable and very willing to help answer any questions. Colonial Subaru has a great sales team.

33shea33

Jan 6, 2016

Great dealership. Came in for two company cars under a tight deadline of the end of the year. Came out with two Foresters and had a great experience with Christer. Friendly, accessible and extremely helpful. Got things rolling right away for us!

Lauraske

Jan 6, 2016

I was buying my first car, and this dealership was very helpful! I never felt pressured, and felt like I was consistently given all the information I needed and more. I felt like Dean DeMott, the salesman, went above and beyond to ensure that I ended up in the right car for who I am as a person. If his name was on the drop down list, I would give him a 10 rating as I would definitely recommend him. Ryan Jowdy was also very helpful at ensuring I knew how to use all the features of my new car. It was an amazing buying experience, and I look forward to returning to the dealership for any future purchases.

felicew

Dec 31, 2015

We recently purchased our first Subaru. A 2016 fully loaded Impreza which is for my wife. She wanted a all wheel drive car, but not an SUV as her last can was an Audi A4 with all wheel drive. This is a beautiful car which my wife really loves. We were recommended to go to Colonial Subaru by our very good friends as they have purchased several cars from them including a 2015 Impreza and a 2016 Forester. The sales representative from Colonial was Christer Cambriello who was also recommended to us and all I can say is he was very knowledgeable and a great person to deal with. He spent several hours with my wife and I going over the features in the car which was a great help. I highly recommend Colonial and especially Christer. Thank you Colonial for making our purchase a great buying experience.Keith Werwin

amyh

Dec 20, 2015

We bought our second Suburu from Colonial Suburu. Chris Townsend guided us through the whole process. He was easy to talk to and very knowlegeable about the product. Everyone there was friendly- overall, we had a great experience and will definitely go back again.

dmartin

Dec 19, 2015

Our salesman, Joe, was friendly, helpful and made the experience pleasant. We were greeted each visit with a smile by everyone who worked there and are very satisfied with our purchase.

Joyce

Dec 12, 2015

Jim Wright was fabulous! He treated me as if I were a member of the family. Honest & very genuine. He explained details that I wasn't even aware of and followed up with me within a few days of leaving with my new Legacy to see if I had any questions or concerns. He went beyond extra miles to make sure I was very happy! Ryan Jowdy was also wonderful with his tutorials and availability to answer some panic phone calls the following week. A great team!

Kds1214

Dec 4, 2015

I just recently got my first Subaru and I couldn't be happier. My sales guy Chris Townsend was amazing he was able to get me exactly what I wanted quickly and he kept me in the loop every step of the way. I would highly reccomend this dealership, and Chris for anyone looking for a Subaru.

JakeFromStateFarm

Nov 30, 2015

This is my second visit to Colonial Subaru in Danbury. Both visits I was in the market for a new car and both visits I ended up going with another manufacturer because of the poor experiences at Colonial. This latest time, my lease was up on my Mitsubishi Lancer AWD and wanted to test drive a Legacy as it was the first one on my list. Let me stop here actually and preface this by saying I am 26, Poduct Manager with excellent credit. I bring this up (even though I shouldn't have to) because for some reason I think the salesman knowing that would have helped my situation. Anyway, a salesman comes up to me asking what it was that I was looking for. When I mentioned a Legacy he immediately shot me down saying that car was too expensive for me, and it wasn't a young person's car. I proceeded to tell him that I've done a lot of research and its the number one car on my list. Legacy's are very affordable, it's not like they're some super high end luxury car. He continued to refuse to let me even talk about a legacy because the Impreza just made that much more sense for a person like me. He was very rude the whole time and constantly seemed like I was wasting his time. I explained to him that I'm not worried about the payment of the Legacy and to please let me see it and hopefully test drive one. He never did. I then leveled with him just to see ANYTHING, I asked about Subaru's on the Premium Packages and whatnot and of course he seemed really confused. It was like I was teaching him. I mean come on, these days salesman should really know their stuff, everything is on the internet, they really should not be outsmarted by customers!Overall, rude customer service, pushy for all the wrong reasons, judgmental and unprofessional.BTW, I drive an AWD lancer now because I had a similar experience 3 years ago with the older Legacy. Needless to say, this time I got a Ford Fusion AWD for a much better Deal. Young professionals beware!

Outback Buyer

Nov 30, 2015

I had gone through the internet to locate a dealer. Chris was the first person to respond to my email. He asked about the features I was looking for so to provide an accurate price and encouraged me to come by the dealership to test drive the cars I was interested in.First, the dealership is great. Nice waiting area - big and clean. The service center looked brand new with a lot of activity. I even visited the parts department to see how the service was. Too bad I live too far away to take advantage of Colonial's service and facilities. Chris provided just the facts on the cars and what the price would, He was not pushy or tried to talk me into getting unneeded options. Chris was friendly and had great follow up ... he did what he said he would do to order the car and kept me informed at each milestone of the delivery process. Chris also knew a lot about the cars that I was interested in (I could not decide between a Forester or an Outback at first). He told me what he liked about each and what he did not like ....It was just like getting to a car review from a third party. One thing for sure, Chris is excited about Subaru vehicles!Thanks for making car purchase an enjoyable experience.

happycar

Nov 29, 2015

Jim Wright made our purchase a really delightful one- completely different from any other car purchasing experience I have had. The atmosphere at Colonial is welcoming, not pushy, and encourages an easy relationship with the salesman. I would highly recommend Jim and this dealership. By the way, Love this car.

TMcG

Nov 23, 2015

Best experience ever - have purchased many cars from many different dealers and this was by far the smoothest and most professional. Purchasing a car can be very stressful this was quite the opposite.

mes279

Nov 18, 2015

This dealership made purchasing my new car quick and painless. I purchased a CPO 2012 Subaru Legacy and so far I absolutely love it. The salesman and finance manger I worked with were both friendly, knowledgable and efficient. I would highly recommend going to this dealership to purchase a new car or a pre-owned car and will continue to use them in the future.

Jetjock

Nov 16, 2015

I was extremely pleased when I arrived to the dealership and all the paperwork was in order to be completed. Overall time from arrival to departure was 40 minutes. I have spent more time trying to buy a bike..the process at Colonial couldn't have been more simplistic!

rkc

Nov 16, 2015

My wife and I had such a great experience in buying our new car. Joe D'Ercole (salesman) was such a nice guy through the whole process,, and Ryan Jowdy took the time necessary to show us the controls and such in the car. James Meehan (business manager) made closing the deal a pleasant experience. These are the kind of employees that make a great dealership.

subby55

Nov 16, 2015

I visited this dealership after a bad experience at another dealer closer to my house. Dean Demott was kind, professional, and courteous. The car I wanted was in stock and I picked it up two days later. Dean gave me a fair deal on my trade in and purchase price without painful haggling. I love my new Subaru and this dealership. I also received a great deal on extended warranty which I probably will not need since I bought a Subaru. This was so much better than other experiences at European luxury car dealerships. Ryan Jowdy spent about an hour going over all the features in the automobile and even gave me his cell phone so I can call if I have questions. He also offered to give me a second lesson on the electronics in the car. Nick Forese accomplished the financial transaction part of the deal in lightening speed. Don't hesitate...if you think you want a Subaru, go to Colonial in Danbury first.

Bree93

Nov 15, 2015

Amazing experience. Dealt with our insanity like it was normal. Great, friendly, knowledgeable people. Very Very VERY patient with us. Loved the hot chocolate and coffee!

Anthony & Nancy Grasso

Nov 11, 2015

Our family has been buying cars from Colonial for 16 years, now. What keeps us coming back is very simple: you are treated "like family" from the moment you step into their showroom or service center!It is my great pleasure to state that we have always looked for Mr. Peter Riccio, who has assisted us since day one. The whole team at Colonial makes the experience of buying and maintaining your car as close to pleasurable as it can get! Everyone there has the time to be friendly, courteous, attentive, and above all, to demonstrate the integrity that creates the kind of trust that will always keep you coming back!

jlinder

Nov 10, 2015

Being my first time Subaru experience, Joe was highly recommended to me from a family friend. As soon as I walked in the dealership I felt that it was a well-run establishment. It was clean, professional, and packed with customers! (A good sign). Even though Joe was busy with another customer, he still greeted me and set me at ease from start to finish. Right away he asked the right questions, while answering mine at the same time. He was trusting enough to let me and my mom (who was with me) take a test drive alone. While I was a little hesitant about the car's brakes I was interested in - he not only had it addressed immediately with the service team, but held the car when he could of easily sold it to 5 different people throughout the day! He is a man of his word and a person of integrity which I not only greatly respect - but especially look for in a sales experience. Each step of the process took a while for me, but Joe was always patient and set me at ease with any concerns I had. I can't tell you how much I appreciate that. By the end of our transaction I felt that I had known Joe for years! I can see why my family friends have been going to him for over 15 years. I will absolutely be recommending him and Colonial Subaru to my family and friends! Thank you again for all your patience and hard work! - Jenelle L.

Aafrazie

Nov 8, 2015

I went to colonial after my current vehicle finally kicked the bucket. Having never even been to a car dealership before, I was very overwhelmed at the idea. I was met by Joe, who could not have made my experience any easier. He helped me get my dream car without all the pushy used car salesman attitude that everyone worries about when they go to a dealership. I'm incredibly happy with my choice and will be recommending Joe and colonial Subaru to all of my friends.

gracerey

Nov 8, 2015

By far the best customer service I have ever experienced. I would recommend Colonial Subaru to anyone and everyone. I am very grateful for my experience.

Brian3andrew3

Nov 6, 2015

Worked with Chris Townsend. He made sure I got the exact car I wanted with every feature I wanted and was nothing but, helpful and pleasant. First time buying new and Chris made it is easy and comfortable. Highly recommended!

ValerieAnne

Nov 2, 2015

This was my first time buying a Subaru. I have to say, I highly recommend not only the car, but the dealership! Drew Fertado is a great help! He is easy going, knowledgeable, and accommodating. He is professional and honest and I felt very confident that I was making a good decision on the used Tribeca that I purchased. He went out of his way to get the car ready for pick up (around my schedule)! I also had the pleasure of working with Peter in sales and Erwin in Finance. I even had an after market product installed and had a wonderful experience in the service department. I cannot say enough positive things about this dealership. From dreading having to go out and purchase a car to walking out of Colonial Subaru happy! Thank you to Drew, Peter and Erwin in Danbury for a great experience! You are all terrific!

Jorge

Oct 29, 2015

I live in another town where there is a Subaru Dealer, but I chose to work with Dean and his team at Danbury Colonial Subaru because they were courteous, pleasant, and for their service history. It was a good shopping experience.

Brili

Oct 28, 2015

Michael and Ryan were very helpful and courteous. We looked everywhere for an Outback, Colonial Subaru in Danbury, Ct. had it! They were knowledgeable and friendly. We love our new 2016 Outback Subaru! Thank you both!

nants777

Oct 26, 2015

Thank you for your assistance in purchasing our very first brand new Subaru. Our previous experience at the Subaru dealership in Watertown left A LOT to be desired. It was a pleasure speaking with you, and we appreciate your professionalism and courtesy. Thank you!

Gina

Oct 16, 2015

I was pleasantly surprise when I was in the parking lot looking at cars when I was greeted by Jason in sales. He had a smile the size of the moon and his personally was as bright, and very professional. He was quick and knowledgeable. He was not just about selling a car, he was genually interested in making the purchase affordable for me. Colonial is very lucky to have Jason on there team. I will recommen Jason to friends. Thank you Jason, it was a pleasure meeting you Gina

ms325

Oct 15, 2015

I bought my first Subaru from this dealership and have been very impressed with the service they provide. I also love the Subaru Forester and have recommended it many people.

JR

Oct 12, 2015

An excellent experience from dealing with the sales person,Jim Wright, to having a representative go over the features of the car with me on the day that I picked it up.

kphelan

Oct 12, 2015

Joe D'Ercole was awesome, very helpful and straight forward. Ryan was also great when I picked up my new lease. I highly recommend Colonial Subaru!!!!

Sue5922

Oct 12, 2015

We bought our used Legacy from Colonial back in August. Chris was amazing- helpful, fun and knowledgeable. I have been happy to recommend Chris and Colonial Subaru to several people. Thanks to everyone there for the great service!

HomeCare

Oct 9, 2015

I had a wonderful experience at Subaru in Danbury from beginning to end. Drew, my salesperson was awesome! He was kind and patient and not pushy at all. He was super helpful and thorough. He took the time to go over everything with me in detail. He gave me even more than I had asked for within my price-point and much faster than I anticipated. The best car buying experience I've had. First class service all the way!!!!

Stiguy2016

Oct 7, 2015

Loving my STi. Drew knew the cars very well, and was very helpful. Process was really efficient and painless. I was impressed at how quickly all the dmv and insurance logistics were handled. Thanks!

Steve G

Oct 3, 2015

I've got to say the experience at colonial Subaru was a very good one. Our Salesperson Joe was super honest, direct and very accommodating. The majority of the deal we handled over the phone and I was fretful that there would be surprises once we came in to pick up the vehicle. We traveled a great distance. No surprises, no games The deal was exactly as we discussed. The car was presented as advertised prepped and ready to go. Our dealing with the business manager Irwin was cordial and accommodating . When a very minor discrepancy in the deal arose, and he immediately remedied it to our favor. Everyone else that we encountered at Colonial was cheerful and accommodating.One of the best car buying experiences I've encountered. Thanks Joe, Ryan and Erwin. And congrats to the folks at Colonial Subaru !

nybuyer

Sep 28, 2015

Drew Furtado of Colonial Subaru made the experience of buying my Legacy a pleasant experience. The dealership is large, clean and well stocked with cars, so Drew was able to show me options on my first visit. He listened to my needs, we were able to negotiate a good price, and I picked up my car 4 days later. Everything was smooth and pleasant. Would definitely use Colonial again and recommend them to others.

Bert

Sep 24, 2015

I just picked up a new 2016 Subaru Outback from Joe D'ercole. Joe was a pleasure to work with from start to finish! Ryan took me through the new features compared to our previous 2004 Forester. Ryan was thorough and knowledgeable, showing very good customer sensitivity. I will happily go back to Joe again when the need arrives and recommend him to anyone looking for a new Subaru. This was my 2nd experience with Joe this year as my daughter bought a new Crosstrek from him recently and I took delivery because she was traveling on business.

Ruby

Sep 22, 2015

From the minute I walked into Colonial Subaru, my experience was delightful. I had already researched and test-driven a 2016 Subaru Outback at another dealer, but wasn't satisfied with the price they had offered for my current Honda, which still had several months remaining on the lease. Jason White did an excellent job advising me on options and helping me get a much better deal for the Honda. Once we had that resolved, Jason walked through all the options on the Outback and helped me pick a car that I absolutely love! In all of my interactions with Jason, I felt that he sincerely wanted me to get exactly the right car for me - I never felt like he was trying to "sell" me anything. He took the time to understand my needs and preferences and was a partner and expert adviser through the process. He even called a few days after I picked up the car to check in. Buying or leasing a car should be a joyful experience and Jason made sure it was every step of the way. Thank you Jason!

Dmar17

Sep 18, 2015

Great customer service, everyone was really friendly, I was referred to Joe by a friend and very thankful I met him! He was very helpful and made me feel comfortable buying my Impreza. Ryan was also helpful and answered every question I had about the car!

Judi & Jim

Sep 16, 2015

I just had my car totaled and was in need of replacement car immediately! So many cars on market it was a really hard decision. Came in thinking I would buy a one or two yr old car and was thrilled to be able to buy new.

Carol D

Sep 15, 2015

Chris Townsend was excellent and very professional. The car has worked out sell for my son & the commitments made by the dealer were all honored in a timely fashion. We would not hesitate to purchase another car from them in the near future. We especially appreciated Chris Townsend's assistance and expertise in helping us through the entire process.

EPerk

Sep 7, 2015

It's was really a pleasure to get my new car at Colonial Subaru in Danbury. My sales rep was amazing. Thank you Chris! Love my new Subaru Outback and expirience with that place. Everything was so easy and on time!

Draumur

Sep 6, 2015

Super service, considerate and timely communication, overall a very smooth process. The car was immaculately clean and well serviced. You kindly put in extra work to get my veterans plates transferred. I would highly recommend this dealer to any of my friends and will definitely return there for my next car!

Heather203

Sep 5, 2015

I've had a great experience at this dealership. Everyone was very helpful and caring about my want and needs. Joe D and Ryan J are awesome and I will definitely come back for all my future car needs.

Matt and His Legacy

Sep 5, 2015

Colonial Subaru is the only place to go if you're looking for a well-priced, safe, and reliable car. Chris in sales and Erwin in finance were able to find me the car that I was looking for at a great price with little hassle. They were always easy to reach throughout the whole car buying process and turned car buying, which is normally a stressful experience, into a very pleasant one for me.

007tony

Sep 1, 2015

Our experience with Colonial Subaru on Newtown Rd. in Danbury Ct. was exceptional, everyone we had contact with at this dealership was courteous and our salesperson Chris Townsend was knowledgeable and helped to make our experience a positive one. I would recommend this dealership to anyone interested in buying a Subaru.

Buster

Aug 29, 2015

My sales rep was Mike Cunniff. He was very professional, no pressure or trying to rush the deal. Very knowledgeable. Allowed me to take my time in looking the car over and driving it. Also, he was able to answer all of my questions, returned my phone calls promptly and had very clear communication skills. My entire experience was smooth and I felt well cared for. I highly recommend Mike along with Nick Forese the financial person.

Erica123

Aug 29, 2015

Excellent service and I am very satisfied with my new car. The car was exactly what I wanted and everyone, especially my salesman, Dean DeMott was very helpful.

Kpwhi

Aug 28, 2015

Have been customers of dealership for many years.Had a great experience purchasing new car given dealership's participation in Costco Auto Program.While the dealership did not have the specific vehicle we were looking for they shared a comparable vehicle then located what we wanted within a few days.Great experience overall.

Padge

Aug 28, 2015

Met with Jason White after taking test drive in a used Subaru Outback. During our very friendly and helpful conversation we came to the decision that for a few thousand dollars more we could purchase a new car--2016--rather than a few years old, low mileage used car. Decided on a Subaru Outback with Eyesight and many other safety features. Have had it only a few days and love it already.Jason was friendly, kind, informative and patient with us as we talked through and worked out our decision to purchase new. We would highly recommend dealing with Jason on your next purchase. Jim Meehan also worked with us going over all of our payment options and helping us make the right plan that would fit into our budget.All in all we had a great experience and would highly recommend this dealership!

shane2015

Aug 25, 2015

Just purchased a 2015 Subaru WRX from this dealer. Had been looking forever. Christer the salesman was so helpful with everything. Made this a great experience. Would us them again, highly recommend....

Clark

Aug 24, 2015

This is the first car I have purchased. The pricing was fair and I have had no problems with the car so far. Customer service was excellent, I will definitely consider going back to this dealership when the time comes for me to upgrade. Five stars!

SteveandSue

Aug 23, 2015

I had been shopping for a car for sometime. I spoke with several other dealerships and there seemed to be a lot of deception and games.I contacted Colonial Subaru in Danbury, CT not knowing what to expect. I spoke with Drew Furtado and I got a good vibe instantly. I came in and he had the car ready to be test driven. He is very knowledgeable with Subaru, I learned a lot of about safety features and the heated strip under windshield that no one ever told me about! Well, after the test drive we talked about pricing and my different options with financing. I am a realistic person. I understand they are a business, but I just wanted to make sure I was treated fairly. I believe I was with Drew and Colonial. I got the car I wanted at the price I expected. It was a really good experience. He paired my phone to the blutooth, showed me all about the car. I'm happy and would not hesitate purchasing another car from Drew and this dealer. Thanks so much!

Joe

Aug 22, 2015

This is my 5th Subaru Outback that I have leased. I love the car and love the service. Outbacks keep getting better! This dealership really cares. I would highly recommend the Outback and the dealership.

Heather Freer

Aug 21, 2015

I was looking for a used car, and as a first time buyer I was very nervous. I searched and went to multiple dealerships, and had nothing but bad vibes and experiences. When I walked into Colonial Subaru, I knew I was in the right place. I had made an inquiry online for a 2010 VW jetta TDI. Christer Cambriello called me with all of the details. We made an appointment to test drive, and sure enough the car was there waiting for me. I loved the car- it was in mint condition being a used car. My father was a mechanic and taught me all the tricks. This dealership is nothing but professional- no tricks involved. I couldn't take the car that day, but I wanted to come back the next week to pick it up. I jokingly asked if someone could pick me up from the metro north train station to take me to my new car. Christer without blinking said it was no problem at all. Such service!With living in NJ I thought the registration/insurance process would be a hassle, but the dealership handled everything for me. I cannot say enough about this dealership and it's staff.Thanks again guys!

STILIFE16

Aug 17, 2015

I have nothing but positives things to say about the dealership after picking up my 2016 STI. The service and the experience was all around great.

HURLBERT

Aug 16, 2015

I haven't been in a new car dealership since 1970, so I wasn't exactly sure how things worked.Chris and Nick explained things, my financing was with USAA, and I definitely will consider them again. Although, considering my history and since I'm 73, I may never see a new car dealership again,.Chris and Nick were great, much different than what I had expected.

notascreenname

Aug 16, 2015

I just bought a certified pre-owned CrossTrek and had a great experience with this dealership. Our salesperson, Joe D'Ercole was very helpful, patient, knowledgeable and courteous. He made our experience a pleasant one and had our car ready to get on the road in less than a day.

Gowhipped

Aug 13, 2015

I was in need of a new vehicle. I contacted Colonial Subaru and spoke with Chris Townsend. Not only is he very knowledgeable, but pleasant and accommodating as well. They made sure I got the vehicle I wanted within a timely fashion. I then spoke with Nick the finance manager who is very neat and made the process as painless as possible.

bwitt

Aug 11, 2015

When my wife wanted to upgrade her 2005 Subaru Forester to a new one, there was little doubt what she'd chose next. We love the brand for it's reliability and value but "arrrghh", shopping for a new car meant going through the dreaded car shopping experience. Not so at Colonial Subaru. From the start we were treated with just the right amount of attentiveness and every direct question was answered with no "bs." In all the cars that I've ever purchased, this was by far the easiest and friendliest experience.

Ctir2480

Aug 11, 2015

Great service and drew furtado was alot of help and very good to work with when it came to purchasing my vehicle. I will definitely recommend the dealership and drew furtado as a salesperson.

DS27

Aug 11, 2015

From start to finish, this was the easiest car buying experience that I have had in 20 years. My sales person, Joe D'ercole was knowledgeable, easy going, and reliable. The closing process was quick and simple, and let me get to enjoying my new vehicle that much faster. I would definitely recommend this dealership.

meric92117

Aug 10, 2015

Pleasing experience dealing in person and online with Danbury Colonial Subaru. Professionalism, knowledgeable, friendly atmosphere, and speed pulling the entire sale together.....A special thanks and thumbs up to Christer Cambriello my salesperson.

tampeloquio

Aug 9, 2015

Drew Furtado was an excellent salesman - knowledgable, friendly, patient, and even had a sense of humor. I came into Subaru Danbury with my mother, not really knowing if I wanted to buy a new or used car. Drew, immediately made my decision easy -- and I am now a brand new car owner of a 2015 Subaru Impreza. I came into Colonial Subaru on a Tuesday evening, around 530PM after work. We had an appointment with Drew, and he immediately showed me options of a used car purchases in their lot. It became difficult for me to decide, because I knew I wanted an AWD, low mileage, and a reasonable priced vehicle - and that's when Drew suggested his offer of a brand new Subaru Impreza. I came back to Colonial Subaru the following day, and test drove the car -- I loved it! The Colonial Subaru team knew that I wanted this car by the end of the week, and they made that happen for me. The next day (Thursday), I got a call from Erwin saying that I got approved for the car, and by 5PM that day, I was driving it home. Drew even came in on his day off to congratulate me, but also to thoroughly go over the car's functions and detail. I have just been so impressed with Colonial Suburu -- with their great teamwork, respect to customers, and attentiveness to our needs. George Samaha was also excellent, having wonderful spirits and being so reassuring as I am a first time car buyer. I have had my car for over a week now, and I still have the biggest smile when I turn that engine on every time. Thank you Drew for making my experience easy. You were even able to get on my mom's good side, which impressed me as well! I recommend Colonial Subaru to anyone looking for a car. Excellent Excellent Excellent!

Travel247

Aug 6, 2015

High quality people, great brand representatives... Had a wonderful sales experience with Joe! Two weeks later, I am still beaming about my new car. I found my "prize" browsing on-line Colonial's CPO inventory. My communication with Joe was straightforward and he was flexible to meet my busy schedule. His follow up was great. His careful management of all of my needs, including an unexpected service need, was very much appreciated. The transferring from Sales to Finance to Service was seamless. These professionals enjoy what they do and they treat people well. Continue the great work!

Betty

Aug 5, 2015

I recently bought a used Honda from Colonial Subaru and was pleased with every aspect of my sales experience. My salesman was Christer Cambriello and he was professional, timely, respectful and honest with my husband and I. Would recommend him and the dealership to anyone!

BOBCIE

Aug 5, 2015

Chris was relax and Pleasant No rushing and explained all about the car.He spoke so we could understand what we were getting Felt just like family

bobjaffe

Aug 5, 2015

One of the nicest dealerships with whom we've dealt. Communication was excellent and we never felt pressured or misled on anything related to our car purchase. We will continue the relationship with Colonial Subaru and hope that, as we use the Service Department, the experience is just as good.

Lindahutch

Aug 5, 2015

I was greated by a gentleman in a suit immediately and told he would get me a sales person. Valon took excellent care of me! He was knowledgeable and gave me numerous options. I came the next day, spent 15 minutes signing papers and drove off with my son in law.

Tilli2015

Aug 5, 2015

We are a "Subaru family" . . . we have had four (still have a 2000 Outback sedan!) and we were in the market for a new Forester. We have taken our cars to Colonial Subaru for service over the years so I searched on line to check their inventory. I found the car I wanted . . . "this vehicle is in transit" . . . contacted Colonial via the internet for the best internet price. I dealt with Christer Cambriello; he was extremely knowledgable, professional and courteous. I test drove a green Forester, but held out for the white one in transit. I have recommended Colonial Subaru to friends and colleagues in the past and will continue to do so. We have always been extremely satisfied with this dealership!

Captainjohn&Ariel

Aug 4, 2015

All the people I dealt with were good and to the point on all issues . No one talked in circles . I ask for the out the door bottom line price for the car I was looking for from multiple dealers . They had the car the price was good they got the sale

Duffy7

Aug 4, 2015

I was recommended by a friend who guaranteed I would be pleased with the car and I loved it after the test drive. Had been to many dealers that day and this was the ONLY one where business was hopping. Mike Cunniff had an air of confidence..not about himself but clearly confidence in the product! He had to be out the day of delivery and ser everything up.so it went very smooth. My brother is a VP for LoJack,very familiar with car dealerships, and also complimented the dealership on how smoothly everything went. Ryan Jowdy helped me get aquainted with the car and ge was very professional. His pride in being part of the team.was quite evident. I was very impressed with his attention to detail.

Mark from Clinton

Aug 4, 2015

This week, I purchased my first ever Subaru - a 2015 Outback 2.5i Premium. It's only been a couple of days, but I love it! The Colonial Subaru (Danbury, CT) experience was equally great. Drew Furtado was both professional and knowledgeable. My transaction was almost completely by phone, except for actually picking-up the car. Signing the papers took about 10 minutes and Drew then patiently walked me through my new car functionality. This is a no nonsense dealership, that seems to have mastered client satisfaction.

lidaermert

Aug 3, 2015

We were in the market for a new car. We were looking at Ford, Nissan, Subaru and Honda. We were pretty happy with the price we were given for the Honda, and went back to Subaru and feel we were given the best possible price. It really is the best car for us, but we were just concerned about the extra expense. We feel it will be worth it, with the all wheel drive, and just simply it was out first choice...

MikeCarolSu

Aug 3, 2015

Upon entering the dealership for the first time, we were greeted and received immediate sales service. by a friendly and informative sales agent, Joe D'ercole. Our questions were answered without any pushy sales tactics and we leased a Forrester feeling good about our decision directly because of how we were treated. The entire process and people we worked with beginning with Joe D'ercole was wonderful.Thank you!Mike & Carol Sudano

Loser4life

Aug 1, 2015

My sales associate Drew was incredible. He was extremely knowledgeable and relatable. He made me feel at ease knowing I was getting the best deal possible. He walked me through the various different options and was such a patient nice guy about it. He made me feel like I was getting a good deal. I'm so happy to be driving a brand new Subaru Forester home!

FranMeg

Jul 27, 2015

I was interested in the outback 3.6 back in April. I was fortunate to have Drew as my sales rep. He was courteous and knowledgeable about the vehicles as well as setting my expectations when I asked about delivery time frame. We test drove a sedan as there were no outbacks available to drive at the time. He understood that I did not want a "dog and pony" show nor did I want to haggle over price. Drew was very honest with me and suggested I choose color combinations in order of preference (interior/exterior) and he would inform me when a vehicle was allocated. We touched based a couple of time to update the delivery date. By July, the car came was at the dealership. He also facilitated a trade-in transaction. On pick-up day, Drew was thorough and efficient in reviewing the car (as I was pressed for time). He called again to check up and inform me that plates were being sent out. Overall, a stress-free event. I usually dread shopping for a new car, but Drew made it easy for me. :-)

Brad in Newtown

Jul 25, 2015

My experience was very good at Colonial. John Lazzari was my rep and I will recommed him to my friends. He knows the product and listens to your needs. His style is low key so you do not feel pressure that I have had at other dealers. Additionally I was walked through the car by Ryan Jowdy who did a nice job of explains the manuals and the features of my new car. I am considering returning so to get another car for my son!

ps2015

Jul 25, 2015

My entire experience at Colonial Subaru was stress free and very enjoyable. From beginning to end, I did not feel pressured by anyone and was able to take my time. Mike was very honest and calm, and Ryan went out of his way to answer any and all questions that I had. The work ethic of Mike and Ryan made me very pleased.

PDL

Jul 24, 2015

Great experience! Respectful! Positive experience. Went the extra mile to make certain that we all knew how to use all the features. Thanks John, Nick and Ryan!

mary lou

Jul 23, 2015

Helpful,found a car I wanted and added a rear bumper cover.Love the lapis blue pearl color, power moonroof package and power rear gate.

laroth

Jul 22, 2015

Ryan Jowdy was the Delivery Specialist who took the time to show me the functionality of my new vehicle (2015 Impreza 5-door). He explained everything clearly. Ryan is a very knowledgeable young man who knows the vehicles. I highly recommend this dealership and Ryan.I was very impressed with Mike Cunniff as always. My husband and I specifically sought him out for sales assistance. We purchased a vehicle from your dealership three years ago and Mike was our sales person then. Jim Meehan did a wonderful job explaining the financial and other paperwork to us.Overall, our experience at Colonial Subaru was satisfactory. I love my new Subaru!!! Thank you!!

khipp24

Jul 21, 2015

I have dealt with your dealership for years- this car will be my fourth- Joe D'ercole was a very knowledgeable about the car and its features- He was not pushy and put no pressure on me to buy- On the other side of the coin, your service department is way too expensive for someone on a fixed income- more saving coupons would help Ken Hipp

Maureen

Jul 21, 2015

I have been a customer of this dealership since 2002. Just purchased my latest Subaru, a legacy and am very happy with the experience. The buying experience was easy and thorough. Peter was a good salesperson and easy to work with, Nick was great with the financing options and Ryan walked us through all the creature features of the car.

chris

Jul 18, 2015

Awesome service from Jim Wright. He made the process super quick and easy, and that's exactly what I wanted as a first-time new car buyer. I got the exact model I wanted in the exact color, within a week of visiting the dealership. Very simple to communicate with Jim with my questions throughout the process too - thanks a bunch! 10/10 would visit Jim again!

Miaomiao622

Jul 18, 2015

It's a great experience and very trustworthy. Our salesman Drew is a great guy and get everything we want with a great price. Jim also did a good loan work for us!

venice_12

Jul 17, 2015

Service was very personable. Ryan gave me an in-depth overview of the features of the Legacy which I greatly appreciated. Overall, Colonial Subaru is the dealership to go to for quality service and a great deal.

Hmcg1849

Jul 11, 2015

Drew helped me find the perfect car for my needs at the price I wanted to pay. George also helped with the transaction. Financing was a breeze and in no time I drove out in my new car.Excellent experience and I have already sent friends to Drew.This is my first new Subaru. So happy I've join the family.Heather McGhie

rstahljr

Jul 11, 2015

We have purchased several Subaru's over the last 16 yrs. and have used Colonial for each purchase. With our latest Forester, Mike Cunniff was our salesman and he was great. He got us the car we wanted at a great price. Erwin in finance was also easy to deal with and helpful. Ryan was very helpful in going over the car. All three receive 5 stars. I would recommend Colonial Subaru to anyone looking to purchase or service their car.

LizP

Jul 1, 2015

We are our 9th Subaru. Seven through this dealership. Our salesperson John is always professional and gets us the price we are looking for with all the options . He works with us until we are satisfied. It is always such an easy pleasurable experience. George is also great when it comes down to settling on a price. Jim was easy and fast when we came to pick up the car and sign for the lease. We have sent our family members here and have recommended this dealership to friends. Service is top notch too. We love our Subarus!!

Commander

Jun 28, 2015

I was just coming back from my oversea duty and I need a car to drive to work until my car gets here from Korea. My dad and I drove and shoped around used car sales place in Danbury. We went to numerous dealers in the town but could not find a car I wanted until we went to see Subaru dealer. First of all, the place have full of car that I'd like to have with reasonable price. What impressed me the most is the manner of sales person and his manager. They were very helpful and honest about their cars. If you need a car, do not waste time to go other place but go straight to Subaru. They will get what you need.

freebird0108

Jun 25, 2015

Christer Cambriello is the man! Went to Subaru of Newton, NJ in the beginning of my search for a manual transmission and they couldn't find me a car in 5 days!! I made the commute to Danbury from Milford, PA and Christer sat me down and found me several options within moments. A pleasure to deal with. Highly recommend. I drove home today with my 2015 Imprezza = Happy Customer. Thanks Christer!!

Hmcg1849

Jun 23, 2015

I wasn't sure if I wanted to buy a used car or lease. Drew Furtado walked me through my options without being pushy. He spent a lot of time with me as I like to be fully informed. He was very knowledgeable which in the past has been an issue that has caused me to walk out of numerous dealerships. I would absolutely go back to him and will be referring my friends!Thanks again Drew for a wonderful experience I love my car!

Sam d

Jun 21, 2015

After about 4 months of research at other dealerships i was unhappy with, i looked into colonial subaru online and found a car i was interested in. Valon was very friendly and emailed me right away and we set up an appointment. When I got there, Valon wasnt there but his partner James was. The car I originally looked at had been sold, but James was able to help me find a different car still within my budget. I came in very confused and he was able to answer all my questions, and I appreciate having a few days to think about my decision instead of being pressured to buy within 24 hours. That put my mind at ease. He was even available for texting when I had questions instead of email. The price I thought was fair as well as what they offered for my trade-in. The process was very easy and i have James to thank for that! I would recommend this place. I love my new car already :-)

Deb

Jun 20, 2015

I live in Louisiana and recently replaced my old Outback. While visiting my family in Danbury, my 91 year old father expressed a keen interest in riding in an Outback. We went to Colonial, and Chris graciously let us take one out for a drive. My dad loved it! And Chris was delightful. Thanks Colonial!

car purchaser

Jun 20, 2015

James and Erwin made the car buying experience painless. We had been looking for a specific car for a while and visited numerous dealerships before going to Colonial Subaru. We traveled from Milford to purchase the vehicle and it was worth the ride.

huntbc51

Jun 20, 2015

I bought a new car through the internet sales team. I felt that I was treated like a human being and not simply a customer. We had a lot of the documentation completed before I even arrived to take a look at the car. Overall, I was very well taken care of.

steve d

Jun 20, 2015

Worked with Joe D & George S, to replace previous Subaru totaled in accident. No pressure Sales, Price was excellent. Have & will recommend Colonial Subaru to friends.

teddymckinney

Jun 19, 2015

Walked into Colonial Subaru knowing exactly what I wanted, as long as the numbers met my expectations.. A pleasant welcome from the receptionist, led me to working with Chris Townsend. Not only does Chris work for Subaru, he also owns one, and shares a high level of enthusiasm about the Subaru brand. After describing what I wanted(it happened to be on the showroom floor, clean, spotless, without a blemish), Chris went over several different payment options, and was able to meet me with a deal I was comfortable with. Chris never pushed for the sale, and did not attempt to sell something that I didn't want. He was professionally relaxed in his approach, and made the process a breeze. During the interim of my original visit, and delivery of the car, Chris kept in contact, updating me as well as reminding me of the simonize option. He greeted me with excitement, as if he was buying a car, the day I came to pick up my 2015 Lightning Red WRX. After reviewing the car, pairing my phone, and helping me further understand my new car, Chris set us up with the final paperwork session with Jim Meehan. Jim was clear, concise, and answered all questions, which really made the experience feel like we were working with good friends. I'd definitely recommend anybody interested in a Subaru to work with Chris Townsend and/or Jim Meehan as Colonial Subaru. They made it simple, easy, and clear. Thanks a lot guys!-Teddy McKinney

ange411

Jun 18, 2015

I requested an online quote for a 2015 Forester on a Friday night after business hours. Within an hour I received a fantastic E-price from James Ascone. Went to the dealership the next day and received the price quoted, no gimmicks, no pressure. A stress free transaction, it was a pleasure to deal with the team of James, George, and Nick.

PeterVerhagen

Jun 18, 2015

Great experience, bought a used Subaru Impreza from Colonial Subaru Yesterday. All the work I asked for was done without any problems or hassle.Everything went very smooth and they were able to hand me the keys early. Chris(Sales) and Erwin(Finance) are both very professional and great to deal with. I would go here again.

subaru4me

Jun 18, 2015

My experience with Colonial Subaru was great! Their Sales Team, inventory, quality and service is unmatched. It was very easy to walk in and choose the right car for me and to know that I was getting the best quality car.

Diane R.

Jun 15, 2015

I recently purchased a 2015 Subaru Legacy from Colonial Subaru. My salesperson, Valon Iljazi, was great! In 2009, I leased a Legacy from him and was so pleased to have him again as my salesperson. He was efficient, friendly and answered all of my questions. Nick Forese in the Finance Department was also very helpful. Everyone was professional including the young lady at the front desk. I walked in and was greeted in a very respectful manner and was taken care of immediately. I purchased my car in less than 90 minutes (I had done lots of research and this is my 7th Subaru) and Colonial had the best deal in an hour's radius. In 3 days my car was ready to be picked up. Valon explained everything to me and I drove away a very happy customer. And yes, I would go back again however I think that I'll keep this car for awhile. It's really beautiful! Thank you to Colonial, George the manager, and the staff for great customer service.

jchopourian

Jun 12, 2015

It is nice to work with a dealership and auto salesperson who understand that service to the customer os the backbone of any industry. Always professional and always caring, Joe Jowdy and the entire team did a phenomenal job.

Liz T.

Jun 10, 2015

I've purchased several new Subarus over the past 6 years at three different dealers based on my location. This last lease was done at Colonial Subaru with Drew (salesman) and Erwin (finance manager). What a great team they make. This was the easiest purchase I have had yet!!! I had my 6 year old daughter with me and both of them had her smiling. Drew knows his Subarus from top to bottom. Both him and his wife drive Subarus as well as me and my husband. Lol. We will always and forever be Subaru customers and will only be going to see Drew at Colonial Subaru no matter where we live. He even came in on his day off so that I could pick up my new Forester. I'm a nurse and work 3rd shift so it was the easiest day for me and my schedule. I forgot to mention that most of this process was done through phone and email until the day I showed up which only took an hour from beginning to end with no typical dealership B.S./ surprises. Good thing too cause if you have young children then you know how restless they can become. So, thanks again for the easy, pleasant and smooth transaction Colonial Subaru, Drew and Erwin.

bethelbuyer

Jun 9, 2015

Chris Townsend was my sales associate. He was great. He worked with me and answered all my questions. Since I was in a hurry to purchase a new car, I didn't do all the necessary research ahead of time. So, I asked him to research pricing and options on the internet, right at this desk! He was more than willing to help to ensure I was getting a fair deal. Also, registration of the vehicle and delivery was quick and clean.Ryan, the delivery specialist, was also great. He is very knowledgeable about all the bells and whistles with the vehicles. He was also very patient.The two of them make a great team. I highly recommend buying from Chris and having Ryan show you around the vehicle.

maura.cornish

Jun 9, 2015

I have been a long time customer of this Colonial Subaru Dealership, probably my 6th subaru. I like dealing with the same staff year after year and I feel they know me. I've had excellent service from my purchase to the service department. Upon pick-up of our new car Ryan Jowdy explained all the new features and helped us pairing our phones to the car. Ryan Jowdy & the new technologies are great. Thank you!!!

Subie love

Jun 9, 2015

This past week we purchase our third Subaru from Colonial. I leased my first Subaru a 2006 Impreza and liked it so much I bought it at the end of the lease and just replaced with a new Impreza this past week. I drove my Impreza without issue until selling it after buying my new one. It sold itself online,for asking price in 90 minutes! My son bought his 2014 WRX from Colonial last spring and all our experiences have been positive both with the Subaru product, Colonials sales team and the service staff.

whenn123

Jun 9, 2015

Jim Wright provided the best car buying experience I could have hoped for. He provided a list of options and recommended the best fit for me not the highest price. Ryan had the car set up and ready to go with mobile link etc

Laura A

Jun 8, 2015

As a first time car buyer and at 20 years old, I thought the car buying experience would be long and terrible. Chris Townsend came over and introduced himself to us, and when I found the car I wanted, let us take it for a test drive. I decided to purchase the vehicle two days later. Chris made the car buying experience smooth, flawless, and quick, and he went above and beyond to answer all of my questions. I forgot to ask him for a new battery for the car, as my mechanic recommended, so I texted him the morning of pick up, and they threw in a brand new battery for free. Erwin from finance helped my dad and I purchase the vehicle, and went over what each paper is, answering all of the questions we both had (which were a million) patiently. The Colonial Subaru dealership made us feel welcomed as well as fostering a clean, honest car buying experience.

dubugly72

Jun 8, 2015

This was my second purchase from Colonial Subaru and my second experience with Valon Iljazi. His no pressure, happy to help approach to selling you a car is well received. The whole team at Colonial makes the experience stress free. The new digs are top notch and I plan on going back when I'm ready for another Subaru!!

Laura

Jun 8, 2015

Colonial Subaru is a clean, friendly dealership. My father and I walked in (I am a first time car buyer) and Chris Townsend came over and introduced himself and answered some of the questions that we had. We took a 2008 Impreza out for a test drive, and came back two days later to purchase the vehicle. Chris answered all of our questions (we had a lot of them!) patiently and was obviously very up to date on the specs of each car. We took the car to our own mechanic, who said that the Colonial Subaru dealership was trustworthy and the service department went above and beyond on their vehicle inspections to assure that the car is safe. When it came time to do all of the financing, Erwin took his time to answer our questions and tell us exactly what we were signing for. Both Chris and Erwin were extremely knowledgeable, friendly, and made the car buying experience fast and simple.

suzieq1115

Jun 8, 2015

This is my 3rd Subaru from Colonial Subaru and the wonderful staff there...getting to go to the new dealership for was an even nicer experience..1st off it is a beautiful dealership in an easy in /easy out location2nd its just so relaxing there and all the inventory to choose from was great....3rd is the staff,they are all so nice and accommodating ..Joe Jowdy is a pleasant,kind,soft spoke saleman,and confident in the product...love him...James Meehan made the finance process so easy and not overwhelming, he explains everything so there is no miscommunication and you feel like you got what you wanted on your terms...again thank you so much colonial subaru

HoyceSuby

Jun 7, 2015

Jason White was very professional and provided top notch Customer Service! He was very thorough in explaining the values of the Crosstrek and answered all my questions. He was very personable and didn't make you feel like the typical car dealership aggressiveness. The guys at Colonial Subaru (Jason George, Nick, Darren) ARE THE BEST!!! I always enjoy visiting them and is worth the trip from Massachusetts to Danbury because of that family style atmosphere. Truly State-Of-The-Art Quality Service!

BrendanS

Jun 6, 2015

i got the best possible service from Chris Townsend he went the xtra mile to meet all my needs and even saved me money on my insurance for auto as well as my home . . Ryan and Jim were most helpful also

tomcat

Jun 6, 2015

Our experience with Colonial Subaru was superb. From the meetings with Valon the sales rep through the final purchase meeting with Jim in finance, we were treated with respect, fairness and enthusiasm. This is the third Subaru we have purchased from Colonial and we look forward to doing business with this dealership in the future. Thanks to everyone!

RAV4

Jun 5, 2015

Bought a 2013 RAV4 recently. Excellent price, fabulous condition, they did minor repairs and repaired brakes upon request. Fair price for my trade in. Salesman James A. and Chris were extremely helpful, patient, humorous and attentive. Definitely would recommend anyone to check out their inventory!

gingers

Jun 4, 2015

Chris Townsend, in Sales and Colonial Subaru in Danbury, CT, gave me outstanding service. Meeting my every need. Going out of his way to make sure all my questions were answered and I received immediate response and help to keep me satisfied. I turned in 2 Toyota Prius and came back to Subaru. He made the transition easy. I wouldn't hesitate to recommend him to family and friends.Chris is fairly new with Colonial. A great addition to your family. You need to add his name to the Sales list below.I also worked with Ryan Jowdy to help set up my car. Great and knowledgeable guy!

wjgilroy

Jun 4, 2015

The entire place is first class. I have been buying from this dealership for over 25 years. I have dealt with the owners, management, sales people and the service department. Every time it has been a pleasant experience. I have purchased over 20 cars for myself, my wife and my children. I consider everyone I have dealt with a friend. I have always left satisfied I received a fair deal and was not taken advantage of.William Gilroy

JanetPeura

Jun 2, 2015

It has been many years since I purchased a new car. Frankly, I was terrified of the whole shopping for and buying a new car experience. I visited other Subaru dealerships in CT and left the showrooms feeling very disappointed and misled. It was recommended to me to visit Colonial Subaru in Danbury, CT. What a refreshing experience. Everyone I spoke to was honest. There was no nonsense when the pricing was discussed. I had selected a car in less than half an hour. I actually went home with more features in the car than I had anticipated. I am LOVING my new car. Thank you!Janet Peura

Pete G

Jun 1, 2015

Recently purchased our first Subaru from Chris Townsend at Colonial Subaru in Danbury Ct.We have for many years bought Hondas. We wanted something with all wheel drive but did not want an SUV.So we did our research and decided that a Subaru might fit our needs.The first dealer we visited was Colonial Subaru were we met Chris Townsend. Chris was more interested in telling us about the product first than to immediately begin trying to sell us a car.This impressed us and based on his extensive knowledge we decided to purchase a Subaru Legacy.The buying experience was effortless and we got a great deal just above dealer invoice.We also had them appraise our Honda and since their offer was more than fair we traded it in which just made the entire transaction that much easier.It should be noted that when we took a test drive they let us take the actual car that we were considering purchasing and let us go by ourself. Chris spent a great deal of time explaining all of the cars details before the test drive so that we could get the full experience.The car was ready the next day and was nicely detailed. Upon delivery they spent a a great deal of time reviewing all the cars features, service requirements and paired our phone to the cars bluetooth.If you are considering a Subaru visit Colonial Subaru and Chris Townsend. Pete GarciaShrub Oak NY

nysoxfan

May 31, 2015

Our salesperson, Christer Cambriello, was super helpful. We stopped by on a Sunday, when they were closed just to look. He was there and took the time to come out and help us anyway. My daughter was buying her first pre-owned car and he was great with her. They even took out a bunch of dings at no charge. The car looked brand new when she picked it up. This couldn't have been a more pleasurable car buying experience. We will definitely be going back to Colonial for our next car.

Veritas Aequitas

May 31, 2015

I registered on a few car buying websites inquiring about a new WRX. I did a fair amount of research and I had a pretty good idea of what I wanted and what was willing to pay. James Ascone, Internet sales, responded to the inquiry very quickly and he quoted me a very fair price for the vehicle. Actually, from the more than 10 dealerships which responded to my internet inquiry, James Ascone quoted me the best price. We spoke on the phone and he was extremely friendly and helpful. I decided to purchase the vehicle from him. After meeting him at the dealership, I knew I would be happy with my decision. His co-worker Valon also helped me while at the dealership. Valon was also very friendly and accommodating. My purchase experience ended with Erwin in finance. He also was friendly, patient with questions and he did not engage in any pushy tactics, (Which I've experienced elsewhere). Based upon my experience with the three employees listed here, I could not have asked for a better car buying experience. If you're thinking of getting a Subaru, you should give James or Valon the opportunity to earn your business. They earned mine.

alexipalmieri

May 27, 2015

All dealership was very helpful in picking out the right car and right model for me. They were very informative about how the loan worked and the payments. They were also very helpful with showing me how everything in the car worked. Lastly everyone offered help at anytime if needed after I took my car home.

holly422

May 27, 2015

Buying my certified, pre-owned car through Colonial Subaru (and the Costco Auto Program) a very enjoyable experience. My Sales Person, Glen Gehrkens was very easy to work with, well informed on the Subaru product and purchasing certified pre-owned vehicles and always available to answer my questions.An upholstery repair that had to be made was handled by Colonial's service department which was an easy and quick process. Waiting area is comfortable and well equipped with beverages and snacks and waiting time was minimal.

gfburke11

May 26, 2015

We knew we wanted a Subaru Outback and Colonial gave us great service and a great price. Valon was super helpful and so was everyone else there - we love our new Subaru and we love Colonial! It was well worth the drive up from NYC.

Lorena

May 25, 2015

I had been shopping for cars for some time before I had reached Subaru Colonial, and I was so happy I stopped in! Drew made my car buying experience comfortable and painless. I had originally went there looking for a used Nissan that was on the lot, but as I got there we were informed it was already sold that's when we found my car now! Because of his recommendations, he made me feel like he had my best interest. Thanks again Drew for going the extra mile, extremely happy with my purchase and service.

Sam

May 25, 2015

Christer was great to work with throughout the entire process. Ryan did an excellent job outlining the car features and Erwin was very efficient in closing the deal.

lafl525

May 19, 2015

Joe was VERY patient with me, no matter how many times I came back looking! H answered all my questions and if he didn't know the answer at the time, he got back to me in a VERY timely manner.

ggboucher

May 11, 2015

Every aspect of the sale was handled with the utmost professionalism. Just what the educated consumer is looking for. I highly recommend this Dealership to everyone. I came from the Bronx!

Munoz

May 8, 2015

Drew was a pleasure to work with . We will definitely ask for him if we decide to purchase another Subaru. He has a good sense of humor and he is knows how to deal with people. Ask for Drew on your next Subaru . He is a good young man and he will make your purchase a non stressful experience.

Rcruikshank

May 8, 2015

I needed a new car and decided to look on the Internet for pre-owned Subarus. I looked all over the Tri-State area as I live in Cold Spring, NY. I wanted a Subaru Forester or Outback that was $10,000 or less with a very good history. I found many dealerships with newer cars and much heftier prices until I found Colonial. I found quite a few cars in my price range. I found a couple that I wanted to see in person. I contacted the dealership via the Internet link and via E-mail corresponded with Christer.I work in NYC and i really wanted to see a car as soon as possible but had to arrange for a friend to take me to Danbury after work. Christer waited for us to arrive even though we arrived after closing. He was very helpful, friendly and upbeat even though we were keeping him from an appointment. I test drove 2 cars and he asked if I wanted to see any more. I liked the 2005 Subaru Outback very much as it fit within my budget, had all the extras I wanted and some and was low mileage and had an impeccable history. I decided to buy the car and put down a deposit. Christer then said it would go in for service and told me they would be replacing the timing belt, water pump, brake lines, and much more that I don't remember. I was totally impressed. When it came for me to pick up the car Christer arranged for me to be picked up at the Southeast Metro North train station. I was met by a very nice young man who was very professional and engaging. The transactions all went very smoothly and i was on my way in my new car that feels like a brand new car because it was prepped and serviced by Colonial so very well.I have already encouraged anyone who might want to buy a Subaru in the future to please check out Colonial Subaru and ask for Christer as he is my hero.Thank you for letting me praise all the persons at Colonial that I met.

Marvin Stamm

May 6, 2015

I first spoke with Christer Cambriello by telephone, telling him exactly what my wife and I were seeking. He made an appointment for us to see him at Colonial, and within an hour, we had purchased exactly the car we wanted. Throughout the experience, Christer was open, welcoming and honest with us. He told us all our options, but not once did he try to sell or pressure us into purchasing something we didn't want. Our experience at Colonial Subaru, working with Christer Cambriello was excellent, and I highly recommend them to anyone.Marvin StammNorth salem, NY

MikeRW

May 4, 2015

Over the last 10 years I have purchased 4 Subarus at Colonial and all 4 transactions were positive experiences. The people here have always been straight forward with me both in Sales & Service. Also they have the best selection of new Subaru's in this area. I had no problem locating the model I wanted in my color and with the equipment I needed on their website. James Ascone promptly responded to my inquiry with the best price on the vehicle I selected.

richj

May 1, 2015

Purchasing a new car is a daunting and time consuming process. The people at Colonial Subaru made it a pleasant experience. We had a great salesman who did a good job of getting us the car we wanted at the right price. This is our second experience purchasing a new car from Colonial and we will go there again next time.

Roman B

Apr 27, 2015

After my failed attempts to find the car in stock with the desired options locally, my brother who lives in the area has recommended to contact Valon Iljazi and James Ascone at Colonial Subaru. And I am glad I did! The guys were able to find the exact car that I wanted, and offered a great deal. They also made sure I would not have to make an extra trip by getting everything ready prior to my arrival. After quickly taking care of the finance part, they spent extra time with me to go over the features of the car. I highly recommend Valon and James!

leah43

Apr 23, 2015

My son advised me that I should not consider another dealership until I had talked with Joe D"Ercole at Colonial Subaru. My son was right. This was my second leased Forester and I had a lot of questions. Joe was very helpful and knowledgeable - not pushy. My previous dealership were very pushy and just wanted me to sign. I am so glad I came to Colonial Subaru and Joe. When I picked up the car, Jim of Finance had all the papers ready to sign and explained the terms of the lease and the registration and insurance. Ryan showed us some of the new improvements on the 2015 Forester - however, I forgot most of what he explained to me. Thank heavens for my manuals. Leasing my new Forester was a good experience and, thanks again Joe D"ercole!!!

Stacey C

Apr 23, 2015

This is my 3rd car purchase from Joe D'ercole at Colonial Subaru, first purchase was in 1999, latest purchase was 4/22/15. I came back to Joe D'ercole and Colonial because of the honest, fair, professional car buying experience I receive from him, he is not your typical pushy car salesman. This was my first experience with Nick Forese, I was also very pleased with my interaction with Nick for our financing options as well as extended warranty options. Both were also extremely responsive regarding my additional calls and followup questions.. Ryan also was great, He assisted with delivery and took the time to explain all the features of my new car upon the delivery and made sure I was comfortable with everything before I drove off the lot. I would highly recommend working with Joe and the Colonial team.Stacey C

joe m

Apr 19, 2015

He had excellent. He was very experienced, very fair and courteous .. I went there looking for the best price I could find and he accommodated me with that without hesitation. He was very knowledgable about Subarus.

usedcarbuyer2015

Apr 16, 2015

Our salesman was helpful, easy going, knowledgeable. He was helpful but not pushy. Our finance person was able to get us a low interest rate which was appreciated; but our first meeting was so rushed we hated him. When we picked up the car, he was more personable but still spoke so quick it was hard to understand what he was saying. While he was very knowledgeable he was in such a hurry to push us out the door he was intimidating.

Ryanw

Apr 15, 2015

Very easy to deal with. No pressure to purchase. Very good attention to detailwith prompt responses to phone messages. Fair deal. 2015 Legacy is a great ride.Walter

smcnamara1

Apr 13, 2015

Definitely had a great first experience buying a new 2015 Subaru Legacy from Colonial Subaru in Danbury, CT. All of the staff were very helpful and never pushed me into buying anything I did not need/want. Unfortunately my remote starter was back-ordered so it took much longer than expected to get my car. But overall it was a great experience and I would buy from here again in the future.

Michael Maher

Apr 12, 2015

My experience purchasing my car was extremely easy. I am one of those folks who really does not enjoy the shopping experience, but Christer and the folks at Colonial really made my shopping for a new car very pleasurable. Christer listened to what I was looking for and could afford, and even in the pouring rain, showed my Wife and I numerous choices.When we found the car best for us, the paperwork and so forth was a very easy and pleasurable, and all in all I could not be happier with my experience with Christer Cambriello and all the helpful folks at Colonial Suburau in Danbury.We have now purchased three cars with Colonial Suburau and everyone there has been helpful, knowledgable and very friendly, and not only will I surely get my next car from them, but would greatly recommend them to anyone looking for a good car.

Johanna999

Apr 6, 2015

I would 100% recommend Colonial Subaru to anyone in the market! They were professional, knowledgable, and fair. I never felt pressured to buy any service or addition to the car.

Elizabethdc

Apr 2, 2015

Great experience buying my first car. Everyone was helpful and really friendly and I would recommend this dealership to anyone I know!!! Thank you guys so much!!! :-)

charlie845

Apr 1, 2015

We priced our new 2015 Outback with several dealers over the internet and in person with several dealers here in Westchester. Many said we would have to wait 6-8 weeks for a car. The ones we received prices from were not as good as the one we received from Valon. He was great to deal with. It all went smooth. They had cars in stock and we were able to secure the car we wanted at a great price. This was our first time we have dealt with Colonial, and we highly recommend Valon and the dealership. We never felt rushed and he spent time showing us all the bells and whistles when he delivered the car.

mcrach12

Mar 31, 2015

Get overall experience once again. They gave me a great deal on trading in my Forrester, and a great price on my 2015 Crosstrek. Both Jim and Erwin were extremely informant every step of the way.Great experience would recommend Colonial Subaru to anyone looking for a Subaru!

Midge

Mar 29, 2015

I took my daughter car shopping and she bought a certified pre-owned Subaru. Our experience from walking in the door to driving out with a new car was excellent. Valon and Erwin were friendly, knowledgeable and honest. This is the third Subaru my family has purchased from Colonial Subaru. We will continue to be returning customers as well as recommend this car dealership to our friends.

gooddriver56

Mar 28, 2015

Great experience with Colonial Subaru and Christer Cambriello. I left Colonial Subaru so happy with my new Outback 2015 and yes.. I would recommend Colonial Subaru to all my friends!!!

pwinograd

Mar 27, 2015

Valon helped me purchase a new Impreza. It was by far the best car buying experience I've had in my 67 years. He was knowledgable, gracious, and a fine person to spend time with.

becca

Mar 24, 2015

This was the easiest, and nicest car transaction I have ever made. It was a pleasure doing business with Drew and this dealership and will be returning

lajlloyd

Mar 24, 2015

This is the third Legacy we have purchased from Colonial. In fact, the rest of my family also buys their Subaru's from Colonial. We have to travel over an hour to get there but they make the experience comfortable and easy. There's no haggling, they don't "push" like other dealerships we have dealt with in the past, and they make the process really easy. We've dealt with John Lazzari for our last two cars and he's great to work with. This is a dealership worth travelling for.

throwaway1819

Mar 23, 2015

Purchased a used car recently, working with Angie. Our first time dealing with Colonial. Was very pleased with her helpfulness and friendliness to the whole family. We were most impressed by the care and attention after the sale. When we picked up the car, it was obvious it had received additional detailing and they even spent time improving some cosmetic body damage that we had noticed.

Max

Mar 21, 2015

We just completed the purchase of a used vehicle and were thrilled with the experience. We dealt exclusively with James Ascone in Internet sales, who responded promptly to our request for info on the vehicle, and diligently followed up concerning our appointment and test drive, all while never coming across as pushy. He was friendly and pressure-free, and the pricing and fee schedule were very competitive and transparent. We would highly recommend James to anyone in the market!

newuser

Mar 20, 2015

James Ascone was a pleasure to work with. Very layed back, and a low pressure salesman. He made the whole car buying experience much easier to deal with. He even put up with my persistent nagging emails.

secgeramonti

Mar 20, 2015

I worked with Joe Jowdy and he was a pleasure to work with. He was very laid back, and a low pressure salesman. He made this whole purchasing of a car experience very easy for me and "held my hand' through the whole experience.

JanBash

Mar 16, 2015

I started my car search by emailing local dealerships and James Ascone responded immediately. I was told to ask for him when I visited the showroom, James was very friendly and made the whole car buying process "DRAMA FREE"! He made certain to keep in contact with me by phone or email, I really wanted to shop and buy local since I'm from Danbury. I absolutely LOVE my new forester!! I would ABSOLUTELY recommend this dealership!!

cgallucc

Mar 14, 2015

My recent experience at Colonial Subaru was excellent! I worked with Jim Wright and Jim Meehan. They were both knowledgeable, professional, responsive, friendly and listened to what I needed. Jim Wright was always available, and incredibly patient. In fact, he worked with me on his day off to ensure I was able to pick up my car on a day and time that worked for me. Jim Meehan handled our financing without any hassle! He made the paperwork a breeze. I've never felt more comfortable purchasing car. This is my first Subaru and I know it won't be my last. I would recommend Colonial Subaru to everyone. The entire staff was welcoming and made me feel good about my purchase. Best car purchasing experience I've ever had.

mcdonaghad

Mar 13, 2015

This is been the best car buying experience ever!! Valon Iljazi and his associates made this experience easy and pain free. No games or gimmicks. Valon, emailed me on his day off and was able to buy my 2015 Forester Touring the same day. Erwin took his time and explained the financing and made sure there were no mistakes and that we were happy. Finally, Ryan explained the car in detail (Nav & Eyes Sight) and said call anytime he would talk us through it if necessary. Bottom line, we will be back to Valon and Colonial Subaru.

Jgjgjg

Mar 12, 2015

Colonial Subaru of danbury is one of the top dealerships in the tri state area! Customer service was great, everyone is very friendly and extremely helpful. I would recommend colonial to anyone who is in need of a quality vehicle, you won't have to worry about feeling comfortable and welcomed there, all employees are highly knowledgeable of all vehicles on the lot. Out of five cars in my family three are Subaru and there has never been one complaint!!!! I absolutely love my 2015 legacy, now that I am in a Subaru I'll never go anywhere else.

tdoubs

Mar 12, 2015

I had a great experience at Colonial Subaru! Valon Iljazi and James Ascone were excellent to work with, both gentlemen were extremely friendly and helpful. I felt very welcome every time I met with them and they were able to walk me through the process with professionalism and ease. With a clearly knowledgeable and enthusiastic staff I would absolutely recommend Colonial Subaru to anyone, especially if you are looking to buy your first vehicle!

Elemental

Mar 10, 2015

I worked with James Ascone, Valon and Erwin (for financing). Those gents are really great. I had a trade and wanted to purchase a 2015 Crosstrek in Grey with a moonroof. James had the car ready for me to test drive and I was able to test drive alone. That's a first and made my test drive more comfortable because I felt as though the car was already mine. With my trade and all the necessary paperwork, the process was seamless. Everyone at Colonial Subaru is approachable and professional. I'm very psyched to hit the road!

dvgiants

Mar 9, 2015

My experience with Colonial Subaru was a great one! The price was perfect for my range and all of my concerns were addressed. Christer Cambriello who assisted me, had an outstanding personality, was very knowledgable, and extremely helpful. I would recommend him to anyone!

Stattin

Mar 8, 2015

This is the second car I've purchased through Colonial Subaru. I've dealt with Mike both times & he is awesome! Always friendly, happy to help & works with your budget. If you count my husband and parents then this is the fifth car purchased from Colonial Subaru & Mike. I highly recommend them to anyone looking for a Subaru. You can't go wrong!

Rachel Lynne

Mar 5, 2015

Going to a car dealership, which I strongly dislike doing, was a very positive experience at Colonial Subaru, primarily due to the friendly, knowledgeable and outstanding personality of James Ascone. From the beginning, he discussed the car I was interested in, in great detail, and presented all of the options with no pressure. He is very polite, pleasant to speak with, and makes attempts at humor. James was very helpful through the process of financing the car, and followed up with the finance department regarding my application. His communication and response to text messages/phone calls was excellent, and in the end, he provided a lengthy overview of features/how to use the car. While I have only driven the new 2015 Subaru Impreza for 100 miles, I have had no problems! Overall fair and straightforward without tricks or deception. Would recommend to anyone.Thank you!

TAMARA

Mar 5, 2015

Purchasing a used vehicle can be an anxiety producing experience. When I met James, I immediately had confidence that he was a man of character and integrity. He promptly returned my phone calls and addressed every concern that I had. James was transparent and honest and was extremely helpful. Colonial Subaru is blessed to have James on their sales force and I give him an A++ rating.Tamara Schiavi

Jtrans

Mar 4, 2015

From my first step into Colonial Subaru to my drive out (in my first new car), it was a complete positive experience. Jim Wright was friendly, very courteous and quick to respond to all of my request. They made the experience easy and simple. I left feeling very satisfied with no questions! Highly recommend them!

Happy Legacy

Mar 3, 2015

I have always been an Audi customer and I was fortunate one day by "stopping in" to see the AWD Subaru Legacy. My experience with John Lazzari was beyond excellent. His knowledge, approach and patience was the BEST I have witnessed in many years. He answered all of our questions and he never "guessed" at an answer. He always checked to confirm his understanding those few, rare times. His knowledge about the workings and features of the Legacy was outstanding. He always made me feel like I was his only customer and he had all the time in the world. Also my experience in picking up the car was just as enjoyable. He explained every feature in the car (sometimes twice) , set up my phone and spent as much time as I needed. John Lazzari is my SUBARU GUY now and in the future. Being a career sales manager , John is a model I could use as to what skill sets a salesperson must exhibit.

SalemD

Mar 3, 2015

I just bought a new Outback from these guys, drove it home tonight. Having not bought a new car for some time I was nervous about the experience. It has probably been about a year of searching, first for the right car and then for the right dealer. Ultimately I went to a total of five Subaru dealers in the greater area just to feel out who I got the best vibe from and based on my experience with the team at Colonial finally decided to pull the trigger there. Well tonight my hunch proved to be 100% right on. These guys came through. The experience was super easy and pleasurable and they are true professionals. I had gotten a good deal and was nervous about a "bait and switch" but no such worries needed here. Honest, professional, good characters. Better than I thought it could be. I'd definitely recommend this dealership.

alexfinson1120

Mar 2, 2015

This will be my family's second vehicle bought from Colonial Subaru. Jason has been great through the entire process and is very honest. He is not afraid to tell you if he doesn't know the answer to a question but, he will work diligently to find the answers you seek. Great experience both times here. Happy hunting!

Linda

Mar 2, 2015

Joe D'ercole is the best car salesman we have encountered in our 50+ years of buying cars. He listens to what you want, gives you all the time you need to look at the vehicles, ask questions, and think about all the possibilites. Never tries to hurry you or pressure you into making a snap decision. He's honest and fair. I have bought two cars from him, my husband has bought two cars from him, my son has bought two cars from him and we have referred other friends to him from our past experience. We are truly pleased that we have found him at Colonial Subaru and plan to continue our purchasing relationship with him.

mdevito493

Mar 1, 2015

I am new to Subaru, and to Colonial Subaru. And right now, counting myself very lucky that I found this place. I started off shopping used, ended up driving a new Impreza sedan off the lot yesterday. Every person I encountered there was friendly and helpful. Starting with Joe D'Ercola in Sales, who knows how to listen and was a real pleasure to deal with. Then Finance Manager Erwin Carranza and especially GM George Samaha ... they worked quickly to resolve a tricky warranty issue, treated me with great fairness and real consideration. I'm still amazed at just how professional and customer-centered an outfit this is. And that includes Ryan, who so quickly got me up to speed on the new stuff in my new car. Told George "You have a customer for life." It's true. Whenever it's time for the next car, I'll be getting it there. These people are pros!

ais1001

Feb 26, 2015

Car buying has never felt better thanks to Valon! From the moment I stepped in the door, Valon quickly put me at ease and assured me he would make sure I would get exactly what I needed. The car buying process suddenly became easier and less stressful than ever before. Valon always checked in and kept me updated on the process and more importantly, made sure I was happy. Valon was extremely knowledgeable, detail oriented and trustworthy. I never knew just how much I wanted and needed a Subaru! Subaru says love is what makes a Subaru, a Subaru and Colonial Subaru brings that slogan to life, especially with Valon's professionalism and attentiveness to a customer's wants. I couldn't be happier with my new Impreza and couldn't imagine having gotten anything other than a Subaru. Words cannot express how thankful I am for Colonial Subaru and all their help in this process!

terry mauro

Feb 19, 2015

So pleased with my new Forester and buying experience at Colonial. Christer and his associates Valon and Ryan are real pros - knowledgeable, no pressure, so kind and accommodating when I made some tough changes. Advice I trust. Service department is equally impressive. I live in NY, drive to Danbury (40 mins.) for their expertise and honesty. Thank you, Colonial!!

mcolucci629

Feb 18, 2015

I had a wonderful experience shopping for a 2015 Impreza at Colonial Suburu. I worked with Jim Wright and Jim Meehan. They helped me find exactly what I was looking for and neither tried to sell me anything that I didnt need. I felt like I was in good hands from the moment I sat down with them.

bramsey

Feb 16, 2015

Joe Jowdy made my first car buying experience a pleasant one. He gave me the lowest price possible, explained all the financing options and completed the deal within an hour! I felt Joe was honest, knowledgeable and competent salesman. He took quite a bit of time explaining the car's features (in subfreezing conditions)! Jim Meehan also presented all of the additional options in a low pressure environment. I would highly recommend Joe and Jim, as well as this dealership! I would also recommend the Subaru Impreza - it has been fantastic in all of this snow! Brian

Uconnlax6

Feb 16, 2015

Joe D'Ercole was very helpful in listening to needs and wants in a car for our family. He let us test drive a couple cars and never once did we feel rushed.

lpkaner

Feb 11, 2015

The new building is really great and our experience with Jason was reflective of this. We did not have to haggle or debate, we described to him what we were looking for and he presented us with several options to meet both our budget and tastes. I feel that he was honest, thorough and very knowledgeable.

Lisa

Feb 10, 2015

As someone who tends to be uncomfortable with car dealerships, sales people, and anything that feels corporate, I was stressed and tentative about approaching this experience. I waited for about five minutes in the dealership, which was open, naturally and brightly lit, and surprisingly calm- feeling. I then met Christer (Internet Sales Manager and the person who handled my lease), whom I liked immediately. He handled the business aspect of the interaction with expertise and integrity, and the human aspect with warmth and patience. I felt like a complicated process was well-managed, and I came away from it impressed, and feeling grateful for good people in unexpected contexts. Christer also handled follow-up questions and paper work promptly and effectively. Also, the car's pretty great.

vickers

Feb 3, 2015

The new Colonial Subaru dealership is beautiful. The entire staff were friendly and welcoming. My salesmen Valon Iljazi was knowledgable, personable and professional. I am so pleased with my new Crosstrek and would highly recommend this dealership and salesman.

SAGB

Feb 1, 2015

I was expecting a drawn-out and tedious negotiation and haggling to death but the salesman, Valon Iljazi, presented options, listened and was honest and pleasant. I bought the car for Kelly Blue Book Price and traded in my car for Kelly Blue Book price and feel satisfied with the transaction. I would recommend this dealership for its professionalism and competitiveness. The overall experience was positive and I look forward to being a repeat customer.

Jean

Jan 27, 2015

Brian Greve was our sales guy and we were in an absolutely bad situation with his and Nick in finance they were both able to help us obtain an imprezza and we couldn't be more greatful for their experience and knowledge as they helped through the process. So Thank you gentleman!

rwb1221

Jan 25, 2015

My wife and I recently purchased a brand new Subaru Forester from Joe D'Ercole on Saturday, January 10th. The entire transaction was handled from start to finish by Mr. D'Ercole. His dealings with my wife and I were exceptional. His overall approach was as personable as it was professional. Full details of the car, its capabilities and its options were explained simply and thoroughly. There is no doubt that my wife and I will be using Colonial Subaru and Joe the next time we are looking to purchase a new auto or SUV and we will be recommending their services to friends and family. Thank you for you time in reading this review.Rich Brenia, Naugatuck, CT

LJA

Jan 24, 2015

Friendly, knowledgeable staff treated us with courtesy and respect. We would have no qualms about recommending Colonial Subaru to or friends and neighbors. The new facility is very impressive as well.Valon, our internet sales person was terrific and should be commended.

Steve

Jan 19, 2015

My wife and I were researching cars for about 1 year and narrowed our selections down to a new or certified used Subaru outback. After making internet inquiries of about 6 Subaru dealers in the general area, only 2 answered our questions directly each and every time, including Christer at Colonial Subaru. Christer distinguished himself as a no-nonsense matter of fact salesman, yet always gracious and helpful. He didn't try to sell or push us toward what we didn't need or ask for - he simply showed us options and guided us through the selection process. He made himself available when we needed and yet modestly engaged the help of Erwin and others on the Colonial team where the process required. Both Christer and Erwin were very patient and clear, and followed through on everything they stated or promised. If you are looking for a new or certified used Subaru in the Danbury CT metro area, you will enjoy working with these folks.

vinceostrosky

Jan 17, 2015

Having spent the day across three dealers hunting for a vehicle for my son who is in college, I started South on Route 7 and worked my way North. My son wanted a Jeep Wrangler so i asked him to do some research on Gas Mileage, Maintenance, Insurance, Resale Value, etc.--- Sort of his first foray into Total Cost of OWNERSHIP... He did his Due Diligence and we set out on a course to hunt for year end deals and looks at 2014 closeouts across Jeep, GM, Nissan offerings and landed at our last stop nearly accidentally at Colonial Subaru to see what they had as well. When we arrived we were both tired and cold, but the welcome of the dealership and the open and personal touch and professionality offered by Joe Oliveri and Bobby Chien were amazing. We spent 15 minutes looking into makes and models suitable and ran a comparables with the other manufacturers' offerings we were contemplating and within minutes sat in and test drove a few of the finest Subarus on the lot. We were interested in an Impreza with color and options and then Joe and Bobby combed the NE dealer inventory and found exactly what we wanted at a fair value point. We discussed the deal and were well into the process, when I asked what the car was in the lobby and Joe said it was a Cross Trek and it offered much of the same of what Impreza had but a bit higher off the ground and a few other bells and whistles that we came to value. We identified a 2014 on the lot Alpine White Cross Trek and within 15 minutes had the deal done. There was no walking to and from Joe and Bobby's offices with this that and the other. Bobby came to Joe's desk and we pounded out an amazing total package deal with a trade that was truly a win-win-results for me and my son and Colonial Subaru. When we came back the next day to pick up the car, Joe spent an hour with us going over all the new car orientation with a reassurance that any, and he meant any questions or follow up items we needed were just a phone call away and to this day a month later he has lived up to that commitment and then some. We also were offered extended warranty option and total vehicle protection and we picked and chose the right configuration for us with the help of Jim Meehan, the friendliest financing ops leader. We did not buy every option offered and were again assured and reassured that the sensible things were tended to and no detail was overlooked! Would have to say that HELPFULNESS goes a long way. Will be in the market soon as our third turns 16 in a short few months and I will start and end with Colonial Subaru as I am confident in the "team" and what they can do for the customer!

Deb

Jan 12, 2015

Going to buy your first car is never a good experience; we've all heard the horror stories, so when I walked into Colonial Subaru I walked in ready to fight. Within seconds my guard was down. While most dealerships come standard with pushy impatient sales personal Colonial Subaru sets itself apart with kind, caring dealers who truly look out for the buyers best interest. My dealer, Drew Furtado, was simply remarkable! I went into Colonial Subaru with a good idea of what I wanted and a better idea of what I could afford. There wasn't a second where Drew tried to sell me something out of that budget and he went above and beyond the call of duty to make sure I left the lot with absolutely no regrets. Even the financing was painless thanks to Erwin Carranza. So, buying your first car is never a good experience, but at Colonial Subaru it can be a phenomenal one! Ask for Drew and you're sure to leave with a smile on your face.

Mei

Jan 11, 2015

This is my second time purchased a car from a dealer. When I purchased my first car, the dealer added a $3000 warranty to my car without telling me. I found out the warranty when I checked the price list. I asked the dealer what that was, the dealer confused me by telling me how useful and wonderful was the warranty. At the end I realized that package was very useless. When I purchased my second car at Colonial Subaru, they listed all the price very clearly and simple. They did not add any warranty without telling me. They worked fast and very friendly. I believe they tried their best to help me. Highly recommend this dealer place. I don't remember the finance person who helped me but he was very nice and helpful too.

java

Dec 31, 2014

Funny story: I tried to buy a used car from the guys and I will tell you if there is a way to muck up a deal, these knuckleheads will find it. They were asking about $11,000 for a car. I would have paid 10, cash, perhaps more. A couple days after a short test drive, I called the salesman Pete and gave a low offer to start. This being the internet age and all and email being the most efficient and direct means of communication that I know and being a busy person, I asked that we employ this state of the art device to proceed. He agreed, took my contact info and said he would get back me. Fair enough. I figured a few emails back and forth and we would hit an agreement pretty darn quickly. Long story short: two weeks of phone calls, phone tag, phone calls to say nothing had changed and elusive promises of emails, my eyes were bugging with frustration. These guys were calling me at work, at home, while I was Christmas shopping. Pete said I could have the car for $9800. I hung in the wings. He called two days later, more phone tag and he got the manager Gary on the phone. Gary said 10 and cursed (literally) at his employees for telling me 98. Getting a weird vibe about the place and in a state of melodic meltdown, I put out a 30 minute, take it or leave it offer of 95, dealer fees included. If a no go then lets just move on. No go it was. Monday morning: Email (I nearly fell out of my chair) from Pete. $9300 fees included. WHOA! No go maybe not! A good enough offer to chance getting back into the circus tent with these guys. Email back: Done. Next day: Phone call ?. They made a mistake. The price is really $9500. Now, do you think they were playing with me? I declined. Two days later: I munched on my pride and emailed back that I will take it at 95. I wanted to drive it one more time to check a wind noise they had worked on. Pete emailed to come on down. We were there in an hour and took it for a long test drive and with checkbook in hand said we would take it. At that point Gary said someone else (may) be interested in it and it was no longer available at that price. Seriously? My wife said she would gladly pay a thousand or two more not to have to work with this pair. So, if anyone has a tasty little Miata for sale.

JBERIDGE

Dec 31, 2014

Just bought our 3rd Subaru from this dealer - a 2015 Forester. Sales rep Jim Wright couldn't have been more helpful. Worked with us to find the car we wanted and at the price we wanted. Would recommend them unconditionally. And, in fact, recommended them to my son and his family and they just bought a new Subaru.

kessex1

Dec 27, 2014

I just bought a 2014 Crosstrek at Colonial Subaru and the process was so smooth. My parents bought a Forester at the dealership about a year ago, and the first thing they told me when I was looking at Subarus was "go to Colonial, and go see Glen Gehrkens!"The process was so simple and Glen was absolutely AMAZING to work with. I was so nervous I would have a negative experience like many of my friends who have purchased new vehicles recently, but Glen put me right at ease the moment he introduced himself. I was going from a car I've had for 8.5 years to a brand new car, and Glen only showed me exactly what I was looking fo - no upselling or anything. I didn't feel pressure to make any decisions, and any question that I had Glen was able to answer.Once I test drove and knew the Crosstrek was for me, Glen and his Business Manager Erwin Carranza worked with me to get a great price. They made everything so easy, and made the whole process seamless. I higly recommend Colonial Subaru to anyone looking at a Subaru for their great inventory, and exceptional customer service! Be sure to ask for Glen, you will not be disappointed!

eirescr21

Dec 18, 2014

I has been a while since my husband and I bought a brand new car so we were apprehensive about the whole process. We had a great feeling the first time we stepped into Colonial Subaru and spoke with our salesman, Jim Wright. From the beginning he understood our budget and that we weren't looking for bells and whistles. He never once tried to convince us to buy something or add any options that were going to put us over our budget. We went into the dealership thinking that we were going to buy a legacy because we weren't able to afford a Forester for our growing family, but in fact, Jim gave us a price for the forester that was in our budget (which no other dealership was able to do) and we signed the papers immediately. He was in constant contact with my husband and I to answer any questions we had. We truly had a great experience and we will be back again! Colonial Subaru and Jim Wright have turned us into a Subaru family!

janicelea

Dec 14, 2014

My Sales Rep, Jason Walker, has the patience of a saint -- in fact, it seems to be the philosophy at Colonial Subaru. Here's why I say that.... I went in to look at the Subaru Outback, and had looked at a few when I spotted the Forrester in the showroom. While it wasn't the color I wanted, I thought it looked like a better choice for me. Knowing that white was really what I had on my mind, Jason looked at their inventory and found a white Forrester. Unfortunately, it wasn't the Limited (which is what I was looking at) as I really wanted leather seats. He suggested they could swap out the seats and recover in leather. I was all over it. Three days later I came in and signed all the paperwork courtesy of Erwin only to decide I wasn't delighted with the way the leather looked. It didn't seem to fit right. Jason assured me he spoke with the installer who stated it would take a few days (up to a week) for it to fit as I expected. I later read its because the seats are put through so much during the install that the foam time to get back to original shape (go figure). I also realized that the car didn't have the spoiler and a few other options -- completely my fault. It was a long day and I wasn't as on top of it as I should have been. Bottom line, taking into consideration the combination of things, I wasn't delighted with my purchase. I wanted to return it for the Limited. Knowing I had to act quickly, I called the dealership first thing in the morning and got Jason's voice mail. I decided to call the GM, George, who listened to my story. No dealership wants to take a car back, but he did -- and he did it with a smile. I returned the car and selected another car that I picked up a few days later. I LOVE my new Forrester Limited. Thanks to Jason, George and Erwin for all you did to make my buying experience such a good one.

kristen.osvay

Dec 12, 2014

Outstanding customer service! Jim was great to work with and I am so happy that I leased a car from Colonial Subaru. I will be sure to recommend Colonial Subaru to my friends and family!

dmf07

Dec 9, 2014

I just picked up my new 2015 Outback. This is my first experience with Colonial Subaru and I am very happy with the car and the dealership.. My salesman, Glen, was both friendly and professional and made this the best car buying experience I have had. Would definitely recommend Glen and Colonial Subaru.

dmhayghe

Dec 3, 2014

I worked with Valon Iljazi and he was VERY helpful. I traded in the vehicle I financed and they gave me a great trade in price which was comparable to the research I did online before going in. I really love the new 2015 Forester it's a smooth ride and handles really well. I haven't encountered snow yet, but based off of yearly reviews it's always top rated. The dealership was truly amazing, everyone was kind and helpful, I could tell they wanted me in a new Subaru. I am grateful for their help, I'm a 25 year old female and I feel like most dealerships don't take me seriously when I inquire about a vehicle, Subaru was not like this. They took my business seriously and gave me a great deal without the hassle of a huge negotiation. I was pleasantly surprised to see how willing they were to work with me and to get me a great lease price.

rhpont

Dec 3, 2014

I had done considerable research and had decided to purchase a Subaru for my teenagers due to its safety ratings. I tried to do much of the research by computer and contacted 4 dealerships in my immediate area. Christer at Colonial was by far, the most helpful. When I visited the dealership this feeling of someone trying to help and his overall friendliness and expertise was further amplified. If you are in the market to buy a Subaru visit other dealerships first and then visit Colonial and be prepared to be amazed. I unequivocal recommend Colonial Subaru as the Subaru dealership to deal with.

MikeYam203

Nov 23, 2014

My wife and I just leased a 2015 Forester. For one thing, we couldn't be happier with the car, but our experience with Colonial Subaru was even better. There were some minor hurdles throughout the process, which were no one's fault, but Joe and Jim came through big time in the end. There's no doubt in my mind that we'll be back again when our lease is up. Joe and Jimthanks for all of your help and patience!

jcpc2304

Nov 19, 2014

This was my first experience at this dealership. Three friends have purchased Subarus here in the last year. One recommended I work with Glen as a result of her experience there. I did, and found him to be friendly and helpful without being pushy. I have heard of women sometimes not being treated well at dealerships, but I was treated respectfully. I am very pleased with my new Forester.

nickthegreek35

Nov 8, 2014

I just purchased my first Subaru, a pre owned certified 2014 Subaru Legacy. The experience was great. After finding the car online I made an appointment with Valon who was extremely professional and polite. He let me test drive the car by myself, eliminating the constant nagging of sales people you get from other dealerships. I was very impressed and after a friendly pain free negotiation we came to an agreement and the deal was done. The day before I picked up the car I called him up and asked if they could install a remote starter. No problem at all. I would definitely recommend Colonial and especially Valon again.

DTed

Nov 2, 2014

I used the online pricing tool on the Colonial website when purchasing my Forester. My sales representative Christer, was responsive and responded to my e-mails immediately. There was no haggling. The first price given was what I found on the Kelly Blue book site as the fair market price. The amount given for my trade-in was fair as well. There was no need to go crazy shopping around. Colonial gave me what I wanted right off the bat. Upon delivery, Valon explained the car to me and helped me pair my phone. Delivery was smooth and I love my car!

jasonmlb

Oct 28, 2014

Valon was my salesman and got me the price I wanted and the car I wanted. No hassles. Got me in and out quickly. He offered to explain the whole car to me but I enjoying learning on my own, so he handed the keys to me and got me right on my way. Just what I wanted. Would definitely buy another car from them. Thank you.

subie526

Oct 27, 2014

After finding a car through Colonial's online portal, their internet salesman Valon was nice enough to stay past store hours to show us the vehicle. After our test drive, we were ready to buy, however there were some parts of the vehicle that we felt needed to be improved in order to solidify this sale. We spoke with Gary to negotiate. After some back and forth, we left with a signed agreement that our requests would be taken care of. Although they are quite firm with their prices, Colonial's bottom-line is to ensure each customer leaves happy - and we did. When we came back to pick up the vehicle, it looked better than we had hoped! The paperwork was painless and we were quickly out on the road. I will definitely recommend Colonial Subaru.

mstooch

Oct 24, 2014

My husband and I visited last Sunday and test drove both the Impreza and Crosstrek, decided on the 2014 Crosstrek and took delivery yesterday (Thursday). Our salesman, Glen, could not have been more professional, friendly and helpful. Business manager (James) was equally so. We received a fair trade for our 2013 Hyundai Elantra, and drove away very happy campers. Would highly recommend this dealership. This is our first Subaru.......looking forward to a great driving experience.

bmcoyle23

Oct 16, 2014

Joe D'ercole was absolutely amazing. I was terrified of buying a car being that I'm only 17 and having never dealt with this, but he made everything a breeze. Super knowledgeable and helped walk me through everything with the car. I can't thank him enough. My whole family loved him and I'm 100% recommending him to friends and family!

Chrissyc72

Oct 16, 2014

My 17 year old daughter saved up to buy a Subaru legacy & was nervous to go car shopping. Went to another Subaru dealer & it was awful. The salesperson didn't even get up to help us. Walked right out! Joe D'Ercole was awesome from the minute we walked in! Would definitely recommend him to friends!

tomzpc

Oct 6, 2014

I highly recommend giving Colonial Subaru a call and talk to Valon, the internet sales representative. My wife and I both drive leased Subarus from Colonial and Valon was great to deal with both times. He's very fair, honest and upfront about pricing, and will help you to get the best deal possible on your purchase or lease. Christer was also very helpful to me on a day when Valon had to leave early and I wanted to drive a few more cars. I highly recommend both gentlemen.Thanks guys!Tom Z

GuyHart

Sep 30, 2014

Again we enjoyed the excellent customer care and service we received from Colonial Subaru. My wife and I traded in both cars that we had purchased from Colonial many years ago. We just bought 2 used cars with the help of Joe Jowdy, a 2014 Legacy and a 2010 Forrester. We look forward to many more years of great service from the Colonial team.Guy & Donna

Maria Reade

Sep 28, 2014

Brian Greve was an outstanding rep. Polite, courteous, knowledgeable, and patient. I felt very comfortable working with him because he never did the "hard sell." He was honest and offered helpful advice, allowing me to make my own decisions without pushing or cajoling me. All told, I had four or five sessions with him, including some phone and texts as we hammered out details. Brian was prompt and professional start to finish. I have already recommended him, and Colonial Subaru, to several colleagues.

JillLP

Sep 17, 2014

Wow! Let me just say that Mike Cuniff should be customer service person of the year. Mike was as good as his word; his follow-up and communication made this the best car buying experience that I have ever had (and my husband agrees). Jim Meehan was professional, knowledgable and just terrific to work with. Maybe they put in this extra effort for all their customers, but I certainly felt that they went above and beyond to make this a positive experience. This dealership stood behind its word and that to me is critically important, absolutely noteworthy and reason to recommend (and return to) this dealership.

NDPalmer

Sep 17, 2014

This was my first time look for cars and I was pleased with my experience. Glen spoke with me directly instead of my father despite my lack of car buying knowledge and I greatly appreciated this. He helped me to better understand what the cars I was looking at came with and how to improve my driving experience based on what I desired.

stephen_

Sep 13, 2014

This is the second Subaru i have purchased through Valon. The experience at this dealership is better than any other one i have ever been to. I never felt pressured or rushed to in my visits or while discussing money. Valon is very knowledgeable about the cars and if he did not know something, he made sure to get back to me with an answer. Another key point is that he never tried to push me to buy a specific car on the lot. We discussed the options available, and then when i picked what i was interested in, he searched for what was available and provided be with options. I recommend this Subaru dealer to any one looking in CT.

Des Desmond

Sep 2, 2014

From the moment we entered the Danbury dealership we were welcomed by the man who took us all the way to the finish line with for our 2014, Impreza Sport. Peter's the Man! He Knows the line, Has time for you as well as his other clients. Keeps his appointments, and sticks to his word. The most pleasant purchase of a car in our lifetimes of experience. (10 cars since 1947!) The salesman makes the difference: Peter C.

frankmc44

Aug 29, 2014

Straight talking, very competent and efficient, was very considerate of my time, got me the car I wanted in a reasonable time at a good price.

Abraleonard

Aug 4, 2014

This was our third new car purchase and hands down the easiest, most enjoyable experience! We were amazed by the friendliness and ease with which we were greeted and treated. From start to finish, no question was too small to ask. This dealership really knows how to respect and take care of its customers. Thank you!

Docdi98

Aug 4, 2014

The most Seamless purchase of a new car we have ever experienced. Never owned a Subaru before. Purchased a 2015 Legacy. Beautiful automobile. Wonderful people at this dealership.

A. Celli

Jul 29, 2014

Michael war not only very nice but also knowledgeable and sensitive to my needs. I would most certainly recommend him and this dealership. Also the paperwork was well prepared when I arrive to claim the car. This was important to me because I do not reside in CT.Thank you!Annina Celli

wardmazzucco

Jul 17, 2014

I just bought a Subaru Forester from Colonial Subaru. The experience could not have been more pleasant. The price was fair. The salesman was knowledgeable, and the whole Colonial team made the purchase fast, efficient, and smooth. I would definitely buy here again.

maggiezk

Jul 11, 2014

We worked with Joe D'ercole who helped us get maximum trade in for our vehicle and told us the pros and cons for our new vehicle according to our needs. It was a totally painless and pleasant experience. This is our 4th car with this dealership. I would recommend them to all!!!

Subabooo

Jul 1, 2014

Colonial Subaru. . .always nice people and my sales rep Joe D'ercole was very professional, knowledgeable, patient, and helpful. Nick in Finance was informative and efficient. Gary, previous-owned vehicle manager is fantastic and recommend seeing his team when purchasing a vehicle.

sandravandyke44

Jul 1, 2014

I recently bought a new Subaru with the help of Joe Jowdy. Joe made the process as easy as possible, answering every question patiently and explaining the new Navigation system thoroughly to this senior citizen! I bought a Subaru from Colonial 10 years ago and have always been satisfied with their service, friendliness and professionalism. I love my new car and would highly recommend this dealership and Joe Jowdy.

JeanRu

Jun 28, 2014

It took me a while to finally buy a new car because I loved the car I was in for almost 10 years but when it came time and I had decided on a Subaru I knew who to call. That would be Joe Jowdy, who I have known for many years and have always know him to be honest and trustworthy. If I know of anyone wanting to buy a new Subaru or a used car, I will send them his way.

RenieP34

Jun 26, 2014

Buying a car from Joe D'Ercole is one great. We, as a family, have now purchased 4 cars from him, and he is fantastic to deal with! We had a pre-conceived notion of what we wanted, and he made it happen within our budget. We had our first Service Dept. experience today with the new car, and it was incredible. Between the Valet parking, the loaner car, and the friendliness of the staff, it was a pleasure instead of a chore! So far, so good! Looking forward to doing more business with Joe and with this dealer!

coffee23

Jun 24, 2014

We had a great experience with everyone we dealt with. We never buy our cars anywhere but here. We highly recommend Colonial. We love Colonial Subaru.

TS99

Jun 24, 2014

We were very pleased with the service of this dealer & the Sales representative, we got the best deal ever in our car, The service was thorough and fast processing, will highly recommend.

ktsigrist

Jun 22, 2014

Had a great experience buying a new Subaru Forester from Mike Cunniff. Took a great test drive at my leisure. Did not have to order the vehicle I wanted. Mike found almost exactly what I wanted as it was being unloaded in Rhode Island.I plan to go to them for car service and I would recommend them for sales.Very happy!

Icohen

Jun 21, 2014

Purchased a new Subaru with the guidance of my fabulous salesperson, Joe Jowdy. He was very accommodating, patient and best of all he was very laid back. Joe called me to let me know that the model and color I wanted was available. Never once did he pressure me. He made the buying process quite stressless.After the purchase I stopped by with some questions and he was always very gracious. A week after I purchased my car Joe called to follow up and make sure that I didn't have any questions or problems. I have purchased previous cars there and never received such great follow up. Thank you Joe!

dkeehn

Jun 11, 2014

Came in looking for certified pre-owned model I saw on their great website. Met with John who listened to what I wanted and was able to work with me on the price. Couldn't be happier.

chipper1207

Jun 7, 2014

Met with Mike Cunniff about a used Saab. Very friendly, honest and informative. The car had great work done on it and was a great deal. Overall great experience.

TDeann

Jun 6, 2014

I've been dealing with colonial for many years from the sales to service I always leave happy Casey in the service department always goes out of her way to explain an help me from the biggest problem to the smallest very detailed an organized. I always trust her knowledge and expertise and know the job is going to get done!

grayshed131

Jun 4, 2014

My experience at Colonial Subaru Danbury was great. They had the car I wanted at the lease price I was looking for. I am a repeat customer, trading in my 2003 Subaru Outback for a 2014 XV Crosstrek.

amchansen

Jun 1, 2014

I bought my first Forester from Colonial and now I'm on my second. Joe Jowdy helped me every step of the way on the new purchase. He's friendly, knowledgeable and professional. I've had my new Forester for a little over 2 weeks now and love it. Thank you Joe!

ahempel

May 30, 2014

Mr. Gehrkens was extremely clear in answering my questions, which were many, and was very patient and good-natured during our transaction. There was a lot of work to do to get my insurance transferred from New York coverage to cover a car in CT, since I hadrecently moved to CT, and Mr. Gehrkens didn't let it get in the way of getting the new car to me quickly. He also volunteered to do asmuch of the work for me as he could, and suggested short-cuts in getting the new insurance squared away. I ended up with exactly the car I wanted (2015 metallic green Subaru Forester), which was in stock, and the whole process was much easier than I had expected it would be. My dogs like the new car too.

Bobinho1

May 30, 2014

Joe Jowdy at Colonial Subaru did an excellent job making my leasing of a 2015 Impreza Limited athoroughly easy experience. I have been gettingmy cars from Colonial Subaru for many yea,as has my wife, and we have never been disappointed.I don't think you could do better.

smoke548

May 30, 2014

I just got back home after purchasing my 3rd Subaru Impreza from Joe D'ercole. I have many dealerships to choose from near my home in Mahopac, N.Y. but 5 years ago when I purchased my 1st from Joe I found it was worth my while to drive up to Colonial in Danbury, Ct. Everyone treats you with class and always give you a great deal on the price. I'll be back for number 4 in a few. Thanks, Dan DeMinno

annoyed.

May 22, 2014

Some months back we were looking for a new car. The dealers really didn't seem interested in selling us a car so we pursued a car from another Subaru dealership instead. Fast forward to today, needed to get the car serviced and this was the closest dealership. The service center was rude and implying that we didn't try to fix the problem on our own first, didn't have any record of the loaner we specifically requested, and actually seemed to be bothered by the fact we didn't take it back to the dealership we bought the car from. Fine then guy, we will take it back there from now on and give them our business.

Raymond30

May 21, 2014

From the minute we walked in the door, the service we received, was outstanding.Joe d'ercole made our experience in buying a new car simply the best.!Professional,friendly and most of all, no high pressure. Really appreciated that.

ReverendJenn

May 16, 2014

Brian was extremely helpful and very knowledgeable about all of the types of cars available for purchase. On the day I picked up my car he showed me how to use all of the functions that were inside of the car. He even synced up the car's Bluetooth function to my phone. He's a great salesman and a nice guy. I'll definitely be recommending him to others!

monacofamily

May 9, 2014

We have been customers of Colonial since 2000, and have purchased 5 vehicles over the years (still driving three of them!) from Joe D'ercole and had them all serviced by Art Azzarito's staff. Excellent sales and service, never a problem. Highly recommend!

SubieTwo

Apr 30, 2014

Sales staff when out of there way to help my wife and I to select the vehicle for my wife. Several Subaru models were test driven. Did not feel pressure in any way to make a purchase.Highly no Very Highly recommend Joe D'ercole and the Colonial Subaru staff for there help in selecting our new Subaru!

quentny

Apr 29, 2014

I was shopping for my next car and was fixated on the 2015 WRX CVT. Saw all the Youtube videos etc. and did my due diligence truecar, edmunds, kbb, etc. Colonial had the lowest quote and they had a 2015 WRX CVT Limited on the lot. Called Valon and setup a test drive that Saturday. When we arrived, met Valon and and he gave us the keys to the car and told us some general directions for a test drive and we were off. I had a 2011 GTI for a trade-in and they evaluated the car while I was on my test drive. Loved the car and went back home to check on prices. Ramsey Subaru through a ClubWRX.net buying program had the lowest price but they didn't offer what I thought the trade-in was worth. Long story short, Valon gave me the best price on the trade-in and slightly lowered his quote and he had the best deal, the $1200 difference for the trade-in which Ramsey did not want to meet made all the difference. Spoke to Valon and told him we had a deal. Did all the paperwork by email and text message and picked up the car the following Saturday. Noticed on Sunday there was a very slight scratch on the hood. Brought it back Monday, they took the car, buffed it out and brought it back. The process was seamless and very simpatico. Valon was a pleasure to deal with, no pressure, no hard sell and great price. I would highly recommend him.

heater821

Apr 26, 2014

Everyone we dealt with at the dealership, especially Glen our salesman, were very friendly as well as helpful. He took the time to answer all of our questions in enough detail to satisfy us and make us feel comfortable with buying the vehicle. Also, they worked with us on an agreeable price and we never felt pressured at anytime in regards to the pressure.

tavygirl

Apr 26, 2014

From start to finish this could not have been easier. Valon is a "can do" guy, found me vehicle that was "nowhere" on the coast according to everyone else and did most of the work on the sale before I even got to the dealership. I got a good deal on my trade, was out in an hour and love my new Crosstrek! He called me on his day off and sent me pics of my vehicle as soon as it was on the lot. Most of all I never felt like anyone at Colonial Subaru was trying to "manage" me or pressure me. At every turn, Valon suggested something that made the deal easier. For instance I had an outside loan and he asked why I didn't just use Subaru so I didn't have to wait for the paperwork back and forth and the check to be over nighted. I said if they could match my interest rate then I'd go with them. In a few hours it was done and I was able to pick up my vehicle three days sooner than if I had stayed with the outside company. This was, of course, after all the numbers had been agreed upon for the price of the Crosstrek and the trade in on my truck (which I made money on). They made an offer on my truck before asking the payoff amount. I dealt with two Subaru dealerships before traveling an hour to Danbury to deal with Colonial. I found Valon by a stroke of luck when I was dissatisfied with the service I was getting at another dealer in New Jersey who were trying to push me into a vehicle I didn't want (and hard). Overall, I was told by three other dealers that to get the vehicle I wanted in the color I wanted with a manual transmission would be 12 weeks and I was in a time sensitive situation with my truck and had to get out of it before I had to spend a lot of money on brakes including calipers and rotors. From the time I contacted Colonial I was in my new Crosstrek within a week in the color I wanted. I emailed Valon today with a question about something on the car and he called me back within a few hours to help me. I have already recommended this dealership to three friends and assured them that it's worth the hour drive up to CT to deal with stand up people. Thank you Colonial Subaru and especially to Valon who is as interesting and genuine a person as he is resourceful and motivated.

bmp6748

Apr 24, 2014

Enjoyed doing business with Joe Jowdy, very personable, very easy to talk to, informative. Vehicle was delivered sooner than anticipated. Financing was made very easy.

lakegeorgegirl1

Apr 23, 2014

I did my homework shopping many dealers for my new Subaru Crosstrek. Trust me when I say Colonial Subaru is the best. They gave me an excellent trade in on my vehicle and I cannot say enough good things about Joe D'ercole in sales. He was very informative yet not pushy as I found in other dealers I went to. His communication was top notch and he was so accommodating to my very busy schedule. I HIGHLY recommend him. Nick in finance did a great job and I am so happy with my purchase. Thanks so much guys!!!!! R. Morano, Stamford, CT

Charlie C.

Apr 21, 2014

I have been a loyal customer of Colonial Subaru for the past 8 years. I have purchased or leased approx. 8 or so cars as well as brought friends and relatives in to purchase vehicles. I have always been treated with respect and professionalism from the sales staff, Joe D'Ercole and George Samaha, Sales Manager. They are truly a pleasure to deal with and at the same time make purchasing a vehicle a positive experience. I have received feedback from friends I have brought in to Colonial saying the exact same thing. Joe D'Ercole, George Samaha, Art Azzarito, Casey Breen, Melissa, John Chaber and all the rest of the Service Staff are the best people to deal with in the industry. They should all be commended for a job well done.

Tferreira

Apr 19, 2014

Jason Walker was an excellent sales person and I would highly recommend him to family and friends. They gave me a great interest rate and everything was done in a timely manner.

wanderer27

Apr 17, 2014

I searched a very large area to find the exact model of Forester that I had settled on. By chance, I came upon Colonial Subaru who had the exact car I was looking for - actually they had 4, so I had to choose the color. Staff was so friendly, purchase was so easy, there was no pressure, and the price was the best I found ANYWHERE! A total package. Unfortunately, they are an hour away from me so I might get service closer to home when it's needed. The only glitch was the car was delivered with tire pressure that was about 20 pounds too high in all 4 tires and it took me a few days to get this fixed. Obviously, someone in prep overlooked the tires so you might want to watch for that. But I'm now a happy Subaru owner!

Phreddy1

Apr 15, 2014

Their was no question on what kind of veahcial I was looking for, but it dose make it easy to find the right one with some good knowledgable staff on hand. At colonial Subaru I met with michale Cunniff,and with hi help I was able to laugh and be very comfortable through the whole experience of purchasing my very own outback.thanks again michale love the car.

aratara

Apr 8, 2014

I bought a used Subaru under bluebook value. Colonial Subaru had done all the maintence on the car for the past four years. They pulled up car fax for me and showed me their service records for the car. They were friendly and not high pressure. Once I decided to purchase they had all the paperwork done quickly including dealing directly with my insurance company.

galeski4

Apr 6, 2014

Valon Iljazy was great to deal with. We had extended contact by email before we met, and he was gracious throughout. Once we met and he showed me the car I wanted, Valon was very friendly, very focussed, and very helpful. I would certainly recommend that any of my friends or relatives who are looking for a car contact Valon Iljazy.

jayadasc

Apr 5, 2014

It was a good experience to buy a car from Colonial Subaru of Danbury, CT. Joe Jowdy was very helpful and was quite honest in his approach. He had responded to my initial request within minutes. He had made it a point come back to the showroom late in the evening, despite having other commitments, so that he could show us the car. He had patiently replied to all my questions about the car and had explained all the features. It was a pleasure to work with Joe Jowdy.

bonacgirl

Apr 4, 2014

Valon was honest and straighforward from the get go. What a great place. Saved over a thousand compared to my local dealer. No tricks or hidden charges. Loved the experience and love my Subaru!! Thank you!

alibaba55

Apr 1, 2014

I've work with George Samaha and Joe D'ercole for many years and I can't think of any other two gentlemen that I would want to work with. Their professionalism, care and thoughtfulness is more than appreciated. When people I know need a car, I always recommend Colonial Subaru and George and Joe. When people speak badly about "car sales" professionals, I'm quick to counter their experiences with mine. They definitely make the "Feel the Love" experience real!Alessandra Greco

bobbyf123

Apr 1, 2014

I had a very good experience with this dealership, they were accommodating and friendly and I am very happy with my new Subaru, this is my second Subaru and they are great cars and if this car lasts like my last you will not be reading another review from me for another 10 years, love my Subaru. Thanks Glen! respectfully, Bobby Ferrari

jsulz

Mar 29, 2014

Glen was experienced and knowledgeable about the features and advantages of each model we considered. George worked with us to give us a great price. They both were courteous and friendly throughout the process. Excellent customer service is obviously their priority. Very happy with our transaction, will recommend to our friends, and will return to Colonial Subaru again.

BobZAGER

Mar 28, 2014

This is an easy review. I was greeted as you would a family member or a friend.There is an existing trust since I have purchased six or more cars from this dealership, and to their Merritt most of the same people are still there.But even at that they were courteous, answered all my questions, made the purchase process simple and provided financing and did the paperwork and ground work to register and insure the car on an extremely timely basis. They also kept in contact with me with any questions that arose. Price, I hear you asking. I feel I paid a very fair price, no haggle, but accommodating.

racer0918

Mar 25, 2014

We just came to the end of our first lease we ever did with our first Subaru we ever owned, Our first experience with Colonial Subaru and George Samaha 3 years ago was so good we did not even shop around as our lease just ended. We went directly to Colonial Subaru and to see George to arrange our second Subaru Legacy!! Again it was an easy, smooth and very fair experience, George then turned us over to Glen Gehrkens a salesman there to deliver us the car, that also was a great experience, he was very knowledgeable about the car and took all the time we needed to make sure we were comftorable with the car before we left. I would send anybody I know to buy a Subaru and to Colonial Subaru to make the purchase. Keep up the great work!!Thank you,Chris Cawley

RTrautmann

Mar 25, 2014

Brian was extremely helpful, taking the time on two separate visits to show cars to me. When I made my purchase, he again took time to walk me through the process. On a day when he was not there, other salesmen responded to my questions very kindly and generously. I am a loyal customer now!

KelG79

Mar 22, 2014

First time buying a Subaru car.... recommended by my daughter who has owned Subaru's in the past and present... Joe is a wonderful sales person.. Knowledgeable and very accommodating.. very personable. I will recommend him to any of my family and friends who would think to buy a Subaru... he's a keeper.. Linda J.Grimmer

mpr15cu

Mar 20, 2014

Great experience. Purchased a 2014 Outback from Valon Iljazi, all via email. Got the price I was looking for and everything was in order when I arrived to pick up the car. Terrific experience and would recommend to anyone.

chandavonethammavongsa

Mar 17, 2014

Great service! Friendly environment! Professional , fast, experienced, knowledgeable, courteous. He knows his job well. He was very helpful and we felt we were in good hands.

kcespedes1

Mar 17, 2014

I had a wonderful experience! Everyone was courteous and helpful. Valon was especially helpful and went out of his way to make sure I was 100% happy. My family and I are extremely satisfied with our experience and would absolutely recommend Colonial. In fact, I've already recommended them to friends and family.

145driver

Mar 16, 2014

Don is friendly, informative, easy going and came across as genuinely anxious to help us find the right car at a fair price. Thank you Don and Colonial Subaru.

awesomedude1234

Mar 16, 2014

I had an awesome experience at this dealership!! I went to multiple dealerships prior this one and none have been as helpful, friendly or professional as this one. I heard a lot about the Subaru vehicle and how great they are but I was not sold until I came here. Joe Jowdy is a friendly face me and my mother consider a part of the family! he not only got me the car of my dreams but also helped me feel confident that if i ever had any questions or concerns about the car that he would be there no matter what!! Colonial Subaru in Danbury is # 1 on my list if i ever consider purchasing again.

johnchristin

Mar 16, 2014

George and Don are the best in the business. Great guys to deal with! This is my 6th or 7th car I've bought (or leased) with this dealer and I keep coming back.I recommend them all the time. The cars aren't bad either! ( :John

belknap005

Mar 15, 2014

Wonderful experience working with Joe D on leasing a 2014 Forester. Joe made himself available to answer any and all questions, went above and beyond for customer service. Catered to my schedule and worked with me in considering all the options (used vs. lease car, lease options). Made the whole experience so easy, which I really appreciated having had stressful experiences car-shopping before. A+ dealer

Joe Olivet

Mar 14, 2014

An unbelievable buying experience. From the beginning of the buying process Erwin was extremely professional and accommodating. No pressure to buy, no overselling of options. He worked with what we wanted to spend and he knew his product. I will definitely return to Colonial to work with Erwin.

mkelly771959

Mar 13, 2014

Joe Jowdy was a terrific salesperson. I felt that he was very helpful without feeling the typical sales pressure. He was very responsive to all questions. I would buy from Joe and Colonial Subaru again.

na85

Mar 13, 2014

Colonial Subaru gave me the best vehicle price out of 3 dealerships, Peter was very knowledgeable in the vehicles and was great to work with, smooth transaction, thank you.

Padrela

Mar 13, 2014

Erwin was the best salesperson i have dealt with in years. Honest and knowledgeable. George Samaha was the only general sales manager that i felt was honest and willing to work with me. When my lease is up in 3 years i will definitely seek out these two gentleman.

bkrin

Mar 12, 2014

I had been looking for an Infinity G25X after having 5 Subaru's , I had driven the Infinity and was wowed by its comfort. The dealer I at which I did a test drive was not flexible at all on the price( by the way , was a thousand more than Joe was able to make a deal). So, I kept searching for a fair price. Joe's Company was a little reluctant at first to give me the bottom line taxes reg and all, but Joe did what he said and called me back within minutes.We agreed on the price and that I would come with a deposit and do a test drive. Joe was terrific and told me to go for a ride. After giving him a deposit, I called him on Sunday and he was not working and called me back. I told him we had both our cars sold and needed the Infinity as soon as I could get it. I said I was going to rent a car to get me by for a couple day and Joe very graciously offered me a loaner to save me some cash. He called me Monday and worked within our schedules to make this happen even up until 7:00 PM!Needless to say we are looking for another vehicle for my wife and Joe is tops on our list. Please give him a try.ThanksAll The Best to Joe D and Colonial Ford

Tdainiak

Mar 12, 2014

Went to Colonial Subaru to check into the Forrester and Outback. We were checking to see which type of vehicle from which manufacturer best suited us. Through test drives and communication with various salesmen, we found the perfect vehicle for us. We ended up working with Joe Jowdy and ordering a 2014 Subaru Outback. We made a wonderful decision in working with Joe as he was very helpful in all aspects of the purchase process, from test drive through vehicle explanation upon delivery. Joe also went over and above when he placed balloons and streamers on the car per my fiancee's request; you see we picked up the car on Valentines Day. We would be more then happy to recommend Danbury Surabu, and Joe Jowdy in particular to others if they are searching for a new vehicle.

CC

Mar 11, 2014

Overall, this was a pretty painless process. We knew the car we wanted to buy and test drove two options. We negotiated and came to an agreed upon price. We were promised a full tank of gas but only got 3/4 tank. That was the only disappointment.

demerito

Mar 11, 2014

We use Colonial Subaru to service our 2012 Forester & 2014 Crosstrek. I always deal with Art Azzarito. He is honest, knowledgeable, courteous, understanding, and down to earth. I always feel confident that Art has our best interests in focus. Thank you, Art! Your quality of service is high, your staff is excellent. I am a satisfied customer who keeps coming back.-Dave Emerito

Kathrync421

Mar 11, 2014

Great dealership, great sales team. Very customer friendly. No pressure to buy or lease. Genuine people. Don Halas 5 stars, George Samaha 5 stars. Love my new Forester. Thank you!

blackcrows6

Mar 10, 2014

I just leased my 7th Subaru from Colonial Subaru in Danbury CT. I love Subarus, but I would only go to this dealership to lease and/or buy one. George Samaha, the manager, really takes care of his customers. It is a pleasure to go there and be treated in a friendly & helpful manner. When someone ran into my 5th Subaru, George took complete charge of the situation & I didn't have a thing to worry about.The service department is very efficient & the waiting room is very comfortable & very clean. I have recommended Colonial Subaru to two friends who have , subsequently , bought/leased cars there & are very satisfied with the experience.Colonial Subaru is a 5 Star operation. Mary Clark Stambaugh

chucksmolowitz

Mar 10, 2014

I just leased another Suburu and Joe Jowdy did a fantastic job. He was patient, professional and answered every question I had with a smile and expertise on the car.I just picked up the car and he took his time , sat with me and went through all the new and differences. He also programmed my blue tooth.So on a scale from one to ten with ten being the best, I would rate Joe a 12...Regards;chuck Smolowitz203-470*8571csmolowtizathotmail.com

danmc521

Mar 10, 2014

Having been a loyal customer to Colonial Subaru over the past 12 years, I can say that I have never had a bad experience. From the first time I entered the showroom I was met by a friendly and courteous staff. The GM George Samaha went above and beyond to make my car buying experince a pleasant one. Due to George I have leased 7 subarus and purchased 2 vehicles. I have reffered all my family and friends to go to Colonial and to see George. He put me with Pete Riccio his salesman and Pete could not have been nicer. I have always received a fair price from the start. No need to waste time haggling.I service all my cars at Colonial and have met the service manager Art on several occasions. Art has always been proffesional and his guys have completed quality repairs and maintenance on all my vehicles over the years. Without a doubt I will continue to lease vehicles from George and Colonial Subaru.

jmaloneseixas

Mar 10, 2014

Eventhough I have a Subaru dealership in the town I live in, I decided to go to Colonial Subaru to work with Joe Jowdy. He is very helpful and knowledgeable and I love my new car!

Shell3843

Mar 10, 2014

I had a very enjoyable experience while purchasing my car from Colonial Subaru. I am happy with my purchase! Valon was extremely friendly and helpful in answering all of my questions. He is knowledgeable, thorough, and made my purchasing experience easy and delightful. I will definitely buy my next car from Valon again, and recommend working with him to all of my friends looking to buy a car in the future! I love my new Subaru!

J and P

Feb 24, 2014

We purchased our second used Subaru last week. We had purchased the first one in 2007 from Colonial as well. We added over 150k miles to the already 91k on that car so of course we went back to get another Subaru. Our salesperson, Erwin, was friendly and knowledgeable. He followed up with us to see how the car was and if we were satisfied. Very nice car buying experience! And we are very happy with our vehicle! We will definitely purchase our next vehicle from them!

Dnarciso

Jan 27, 2014

Erwin made purchasing a new vehicle as convenient as possible. He is one of the most friendliest and professional car salesmen I have had the luxury to do business with. As a matter of fact to this day I feel comfortable calling on him to help with any concerns I have about my outback. Thanks Erwin. Sincerely dan n

soccer fan

Jan 20, 2014

Excellent reception from the time I entered to the time I left. I have seven Subaru's between my wife and I and have loved each one.I have leased two WRX's a legacy, impreza, Tribeca and purchased a used vehicle. The salesmen are very experienced, knew their product well. George the GM was extremely pleasant and has remembered me from past purchases. Feels good to walk in to a dealership and see the same faces. Financing was always a breeze. Got excactly what I wanted every time i.e. color, model and options. I have purchased other vehicles from area dealers and always felt pressurede by pushy salesman, never at Colonial.

Gabriela

Dec 17, 2013

I walked in with my mother ready to buy a Forester in cash & although there were two salesmen at the entrance having a conversation & 11 employees in the showroom, NOT ONE of them greeted us. When I slowly walked through the front door & made eye contact with the two gentlemen & they didn't say a word, I assumed to continue walking. I then approached an employee to ask where I could find the sales dept., he pointed behind me & said,"Right behind you. You walked passed them." After going up to one of the salesmen to ask for help, our salesman was completely unorganized although claiming to have 25 years experience in the industry. He didn't have the keys to test drive the car although he took us outside in the cold to point at the cars he had. Maybe he didn't think we looked like we could buy a car? Well...I don't know. Anyway, after test driving three cars & sitting down, he fed us a few lines that made me realize, "this man really is full of it & does have experience in not respecting a woman's intelligence." With that we decided to think about it & left. AGAIN...no one saying,"bye/ anything". AMAZING! We checkout another dealership & had an extraordinary experience from beginning to end. Then I recv'd a call from Don, the salesman & when I shared my disappointment in the customer service experience, he became combative instead of apologetic. I hung up on him because I didn't need further disrespect from this establishment.

cwade76

Dec 1, 2013

I was very unhappy with my experience at Colonial Subaru. I test drove a 2014 Crosstrek which I was very pleased with. After the drive, I sat down with Jon to talk numbers. I explained my situation to him that I was shopping around for the best deal. In which he then interrupted me asking me if I live in the area. I told him that I lived in the Danbury area, to which he justified his interrupting question by telling me "well we are the only dealer in the area. Unless you want to drive quite a distance to go to another Subaru dealership..." This right away started me off feeling uncomfortable. He asked me if I had received any other quotes from other dealerships, which I had, but I told him that I would prefer not to share them just yet and asked for him to make me an offer of what his best price would be. He then responded to me quite bluntly saying "I don't make offers." I found this quite unsettling and ridiculous. From that moment on I knew that this dealership was not getting my money. However, since they are a very high volume dealership, I wanted to see how their prices would match up against the offers that I already had. To be honest, Jon ended up giving me an estimated quote that was pretty fair, $200 above his invoice (so I was told, I'm not sure how valid the number he gave me for his invoice actually was). After he finally even gave me a price, I attempted to negotiate a bit to see if he could match the current offer I had, to which he said no, quite rudely I might add. All in all, I walked into Colonial Subaru wanting to spend money, but a very poor experience from Jon Jowdy caused me to walk out. Ultimately I ended up purchasing a 2014 crosstrek from a different dealership where I received EXCELLENT service and a significantly better deal than what Colonial offered me. I am not the type of person to write reviews about companies in which I have poor experiences at, but this one left me so infuriated that I felt the need to do so. I will be sure to tell all of my friends who are looking to buy a Subaru about my poor experience as well.

Drrich1101

Nov 24, 2013

i could not be happier with my experience at this dealership, and my salesperson, Reid Ferris is the reason why. As a pediatric dentist who runs a large group practice, i know customer satisfaction, not only price is the name of the game.Mr. Ferris not only offered me the best price of any dealership in a fifty mile radius, but went above and beyond for my special order XT that was taking longer than anticipated. Without going into great detail, any dealership would be lucky to have someone like him on their team.Once again, the best price, great customer service, and exceeding expectations. Who could ask for more?PS. I have nothing to gain by writing this review.Rich Shulman

mackleml

Nov 23, 2013

We were looking to replace my 10 yr old Forester with a car that gets better mileage. I knew I wanted to stay with a Subaru because I've had such good luck driving my 3 previous models. I contacted Reid through the Costo buying site email. He got back to me quickly and arranged test drives for the models I was interested in. No fuss, no muss & no pressure to buy. Reid emailed more info to me & a few weeks later we came back ready to buy an Impreza Limited. We talked a little more about what I wanted in the car. Talked price & trade in. I was ready to get my Impreza when Reid suggested the Crosstrek since it had all the things I wanted plus better ground clearance than the Impreza. Price was more than the Impreza but Reid got the price down to an acceptable difference. We ended up test driving & then buying the Crosstrek. The best part of the process was that he didn't have to go back & forth with a manager for approval of the deal. We were done in around an hour.Our experience with Colonial has been great all around from the service department to sales. The service dept has always made me feel welcome. They answer questions about what they did. They don't rush you into big ticket repairs. I've never felt like they recommended something I didn't need.This was my first sales experience at Colonial & I am very happy with it. Price was better than I expected for the Crosstrek. Test driving was easily arranged. Reid worked at getting me the car I needed not what he was trying to sell.Great dealership!

PaulNyfenger

Nov 14, 2013

Reid cut to the chase and gave me a great deal on a great car. His follow-up was appropriate and not overly persistent (it is a major turnoff when a salesperson is constantly calling). He found the car with the specifications that I wanted, and the price was very competitive. The processing of the paperwork was expedited (on a Saturday, that is hard to do) so that the total time we spent at the dealership was just over one hour. I would purchase another car in the future from Reid Ferris at Colonial Subaru.

tcd31562

Nov 9, 2013

This whole experience was refreshing. Jason responded in a timely manner when we asked if the car was still available. Arrangements were made to come down for a test drive that weekend. We were greeted by a fellow coworker as Jason was running behind to meet with us. The coworker got everything going so we could take the car for the test drive. Upon our return we met with Jason and in what I feel was a short time frame he had an offer for us that we accepted. We picked up the car 3 days later and everything ran smoothly and we were out of there in less than an hour. They additional people we worked with brought to our attention things that we could do on the side as options and when we declined they did not push.

JPeryea

Nov 5, 2013

I had a great experience working with Erwin. He was very knowledgable on the car we bought from him, they are not over bearing like most dealerships and did not push the car on us, he gave us their best price and let us make our decision. I would definitely recommend buying a Subaru and if you do I would recommend Colonial and Erwin as a salesman

Deno55

Nov 1, 2013

We purchased a new CrossTrek and traded in a very low milage car. Joe was able to nearly meet my price expectation and came forward with an offer that I could accept. This was all accomplished in less than an hour. We had already test drove their demo and they had a car in stock. My guess was htat the had enough inventory to nealry match anyone's request.From the time we agreed ot make the purchase all went as smooth as silk. Joe conpleted all the necessary paperwork and gave us a list of things that needed to happen between then and when we picked the car up. Title, payment, registration, etc. We left feeling very positive about the esperience.On the day of the pick up, Joe met us quickly and brought us out ot see the car for our final approval. From there it was off to complete the paperwork. There was no push for getting us to consider any additional items. From there Joe went to the car and went through the features. Even taking time to link up my phone with the car.At the end of the purchasing experience I will tell you that it was positve. A hassle free, low pressure, experience.I will recommend Joe D'Ercole as a salesman for anyone wanting to use Colonial subaru. I would recommend Colonial Subaru as a Dealership.

Lisa4321

Oct 28, 2013

My experience with Erwin compared to other dealerships in the area was exceptional. He sat me down to review all my options that was in my budget. I was immeditely guided in the right direction and all the guess work was solved for me. The result was a brand new 2014 Subaru lease which met all my needs. I would highly recommend Erwin to anyone who wants to be treated fairly and be given such quality car. Bring on the snow!

kathleengaffney

Oct 26, 2013

Joe was a very sensitive to my needs and as a typeAA personality im so happy he was able to keep me calm and reassured. He got the job done on my timeline and his product knowledge was excellent. I highly recommend Joe as a sales professional who is honest and motivated to provide a smooth transaction.

mnorrison

Oct 26, 2013

What a great experience! Erwin was extremely knowledgable and professional. He took his time to understand my needs and there was no hard selling. This dealership stands above others in the area.Thanks Erwin!

OmdxsgO

Oct 25, 2013

I just brought home my 2011 Impreza today & I want to say another THANK YOU! to Jason and Jim and their associates at Colonial for making this THE MOST pleasant car buying experience I've had yet! Jason answered all of my questions and addressed my financing concerns and ensured my satisfaction every step of the way until I signed at the very last "X" with Jim. I found a great vehicle for a great price and I would recommend this location to anyone, including friends & family. When the time comes for a new Subaru, I will be back!!!

George and Nercida

Oct 24, 2013

Joe D'ercole was a wonderful salesman. He carefully explained every detail as we went through the buying process. We tried many cars and it was no trouble, we were very picky. Joe made us very comfortable, asking to try every model new and used. Joe was always ready to show a different model and explain all about it.He was very helpful.It was fun actually. Also Nick Forese, who did the finance paperwork made it a breeze. He was conversational but direct to the transaction and we has a good time talking about the warranty and all about the transaction , we were very pleased and never felt pressured or uneasy . We will surely come back here for our next Subaru purchase.

Rick Borofsky

Oct 23, 2013

Great dealership. Reid Ferris is very friendly and knowledgable. Highly recommend. Great experience. Will return. Large vehicle selection. Everyone I spoke with was helpful. Love my new vehicle

Lombard3

Oct 19, 2013

Excellent service. Our second experience working with Reid and as before, Reid knows his Subaru - no pressure sale and works within your wants and needs. Perfect!

hobson4

Oct 16, 2013

Working with this dealership, makes car buying much better! They dont hassel you, and he was honest with his price. They made sure that you got the best deal possible and walked out with what you want at the price you love! I am able to have an awesome car, love the price and look forward to going back in the future for other cars.

charlesj3

Oct 15, 2013

I have been a customer of Colonial Subaru for the past 7 yrs. I have bought and/or leased new cars as well as used cars. I have always done business with Joe D'Ercole and George Samaha in sales and I refuse to work with any other dealer or sales rep and/or Manager. The way in which they have conducted business with me, my wife and daughter is unprecedented in todays car buying world. I find them possessing the highest level of professionalism and integrity that I have encountered in a very long time as evidence of the fact that I only buy cars from them.Nick in finance is also a pleasure to do business with. Very knowledgeable, straightforward and professional. All details and questions are always clearly explained leaving you with the impression that you have been handled like you are special. That's what customers should feel when they do business with a company.The service team is exceptional as well. I have dealt with all of them. Especially Art, the manager, Casey, John and Ron.In case you haven't realized it yet, I am very happy with Colonial Subaru and all the people I have mentioned above. I only hope that they are well compensated for their hard work, dedication and professionalism in contributing in the way I and others continue to buy and service our vehicles at their dealership.Well done George, Joe, Nick, Art, John, Casey, Ron and all the others like the Auto Technicians and office staff in your dealership.I thank you for making it easy to spend my money with you.

cameltoe22

Oct 14, 2013

very pleasant experience buying there....Zero pressure.....helpful & pleasant staff...would definitely refer to friends & family...i will definitely buy from them again once other family car needs to be replaced.

tonybugs

Oct 14, 2013

I requested a bottom line price for a specific make and model via email from internet sales people at several dealerships located in my shopping area. Reid Ferris at Colonial Subaru was the only one to respond with a firm sale price. The others either wanted to speak on the phone before giving a quote or responded with "starting" prices. Throughout the purchase process, Reid was easily accessible and responded to emails and phone calls promptly. Thanks to Reid, this was a no hassle purchase at a great price.

kristany7

Oct 12, 2013

Joe at Colonial Subaru is fantastic! He consistently makes our family's Subaru experience a great one. You can tell he really cares about his customers and will go the extra mile to make you feel comfortable. Thanks Joe for all your hard work!

barbara1212

Oct 6, 2013

I recently went to Colonial Subaru to purchase a new car. Joe Dercole made my experience easy and stress free. There was no pressure and it was almost as if he knew what I wanted. He couldn't do enough for me and even called me the day after my purchase to make sure I was fully satisfied with the car. I highly recommend Colonial Subaru and Joe.

pjoweston

Oct 5, 2013

Reid made the buying experience very easy. He was responsive to any questions or follow up items and offered me a fair deal without quibbling. He made sure the car was ready when I arrived at the dealership, demonstrated the new features of the vehicle and set up my bluetooth phone connection. Reid is very professional and pleasant to deal with. He also keeps his commitments. I would not hesitate to do business with to Reid again.

Lake80

Oct 2, 2013

This is the sixth car that my family has purchased from Colonial Subaru/Colonial Ford over the years. Although I must say, our experience this time around was by far the best. We were fortunate enough to have worked with one of the best sales consultants there, Joe D'ercole. From the very beginning, Joe was extremely helpful and pleasant to deal with. Finding and purchasing a car can at times be quite the task. It is not often that you come by a sales consultant as genuinely nice and trustworthy as Joe D'ercole. Joe assisted us in finding the right vehicle that fit our budget and then eased us through the rest of the car purchasing process. Thanks to Joe D'ercole, I would definitely go back to Colonial and recommend it to those looking to find a good dealership to purchase a car.

Soundbmbn

Sep 29, 2013

I purchased a 2010 subaru legacy from Jason Walker at colonial subaru of Danbury, CT. From the first email to Jason with questions about the car, to the post-purchase calls from Jason making sure everything was going well with the vehicle, my experience was nothing but wonderful. I live over 60 miles away and would still choose to go to this Subaru dealership again. They had the best pricing by far while we were looking for certified used cars. Again the customer service was excellent, Jason Walker earned the five star customer review from me without a doubt.

JDeMarco17

Sep 28, 2013

I was looking to trade in my 2007 Subaru Outback for a new XV Crosstrek. I looked online at Colonial's website and they had the exact car I was looking for on their lot. I sent in a request for a price quote and received one quickly. I came in the next day for a test drive, and met with Reid Ferris. He was leaving for the day, as I arrived close to 7 PM. Reid was nice enough to stay so that I can test drive the car. I emailed Reid early the next morning and told him that I was going to bring in my Outback to be appraised, and that I wanted to move forward and purchase the 2013 Crosstrek. The purchase of this car was seamless. It was rather enjoyable. The staff that I met was very courteous, and willing to help and answer any questions that I had. Upon picking up my new car, Reid gave me the grand tour of the place, introducing me to the service department, and members of the parts department. I would HIGHLY RECOMMEND Colonial Subaru to friends and family!! Great job, keep up the good work!

Andy5158

Sep 19, 2013

I purchased a Subaru form Colonial a few years ago. Different sales people. Played with the price of car, was a very bad experience. This time around with Reid, he worrked very hard to make a deal wtih me, and when we reached an agreement, the deal was what he said it would be. He was there, professional, and had me out in no time at all. All deals should be done this way. I would go back to Reid for any future purchases from Subaru.

BrianJ622

Sep 11, 2013

There are many reasons why I like buying from Colonial Subaru: They are fair, and will work with you to get you exactly what you want. However, one of the biggest reasons is they don't put any pressure on you to buy. You can get all the information you want about a car, and if you are not ready to buy they just give you a business card - that is the kind of salesmanship that I like. I recently worked with John Lazzari to buy a new car - he was very helpful, available when you needed him, full of useful information and even looks out for your needs. He can help you with decisions that work best for you. I would recommend Colonial Subaru to anyone.

Jrhodesdmd

Sep 10, 2013

Mr Samaha did everything possible to accommodate us. We have been dealing exclusively. With him for years and many, many cars. The sale never ends with delivery. He is always there to facilitate repairs and servicing.

Dahlhouse23

Sep 2, 2013

Just bought our third Subaru from Joe and as always he was friendly, easy to work with, accommodating and not overbearing. Would highly recommend them!

rwb1221

Aug 29, 2013

I recently had an excellent experience with Joe Dercole at Colonial Subaru. I called him and described to him what I was looking for in a car and when I got there, he had an amazing car ready for me to test drive! The car was even better than I expected! It was exactly what I was looking for! He was so friendly, attentive to all of our questions and overall a pleasure to deal with! The rest of the staff was really friendly too! If you want a Subaru, I would highly recommend going to Colonial Subaru and seeing Joe Dercole!

Mbmullan

Aug 27, 2013

Michael was knowledgeable and patient. He made the transaction easy for someone who hates to deal with buying a new car. His expertise made the entire experience a pleasure...and I love my new car.

KristinCar9

Jun 1, 2013

From the first time I walked through the door at Colonial Subaru, Don did everything possible to make my purchasing experience a great one. I have bought several vehicles from several dealers and the level of service provided by Don was the best I have ever experienced.

JGC

May 25, 2013

The initial buying process was great, easiest car buying process ever. Then things got ugly. Late April 2013 we ordered a new 2013 Outback. At the time of sale, we were told we could have the car we wanted in any color except the color we wanted. Since we were firm on our color choice, we were told they would order one from the factory, it would take six weeks. No problem. Find out 4 weeks later, they NEVER ORDERED the car and now it's too late to order 2013 cars and too early to order 2014 cars. They NEVER ordered our car! They kept hoping one with our package and color would show up at another dealer!

j2g2c2

May 25, 2013

The initial buying process was great, easiest car buying process ever. Then things got ugly. Late April 2013 we ordered a new 2013 Outback. At the time of sale, we were told we could have the car we wanted in any color except the color we wanted. Since we were firm on our color choice, we were told they would order one from the factory, it would take six weeks. No problem. Find out 4 weeks later, they NEVER ORDERED the car and now it's too late to order 2013 cars and too early to order 2014 cars. They NEVER ordered our car! They kept hoping one with our package and color would show up at another dealer!DON'T TELL ME YOU ARE ORDERING THE CAR IF YOU AREN'T!!!

SharonJoh4

May 25, 2013

Michael C was an incredible sales consultant!He was pleasant and helpful at all points of the transaction of purchasing my new car right down the bow he placed on my car when I picked it up! He spent a considerable amount of time teaching me about my new car and helping me get my phone set up with the blue tooth element in the new car. I would certainly buy a new car from him again!

Colonial Subaru

May 23, 2013

This was my third Subaru, all from Jim. The Outback seemed a good choice. If my rating was based on my experience with Jim., my salesperson, all the numbers would have been 5's. He was very helpful, letting me road test 2 vehicles, and very helpful in explaining the various features. I would highly recommend Jim as salesperson. My reason for 4's instead of 5's overall, was because of the pressure I felt to purchase an extended warranty after I declined at the start.

Hope

May 15, 2013

Very friendly and patient to work with. Made things comfortable which kept me from going elsewhere to shop. Seems to truly caere about running a customer service caring business. I would go there again. Thanks Joe.

TriciaJoh7

May 14, 2013

This was my first car buying experience and it was great. I would(and have) recommend this dealership to anyone buying a car. Wonderful customer service!

IsabelBai2

May 3, 2013

Reid Ferris was very helpful with all the information about the car and answered all my questions.The dealership made it easy to select what was the car(model etc) for me.

Bessie

May 2, 2013

Scheduled when I liked and the service was done quickly. Waiting area was comfortable and amenable. Parts not on hand were received within 24 hours for a follow up without hassle.

Hannah

Apr 30, 2013

Just awesome. Bought a used car and traveled over 100 miles. Dealership was honest and fair priced. Completed the transaction fast. Great communication and follow up.

MayBak2

Apr 20, 2013

I had an amazing experience at Colonial Subaru since I walked in the dealership. Don Hallas greeted us as soon as we walked in the door. Over all my experience was excellent simply a 10. Thank You. Jennifer Murillo

Alexis

Apr 19, 2013

Don Hallas was provided an amazing sales experience. I am a long-time Subaru driver and this was by far the most pleasant purchase I have ever had. Don's professionalism and follow through were wonderful. Her knowledge and patience were greatly appreciated and I will be back looking for her when we are ready to buy our next car.

Leona

Apr 14, 2013

Outstanding sales experience in all respects. Joe D'ercole was very professional and helpful and was a pleasure to deal with. I do not hesitate to recommend Joe D'ercole for a smooth and efficient sales transaction.

CarmenCar1

Apr 12, 2013

Everything about our car buying experience at Colonial Subaru with Gary Helbing was great. There was no pressure or "you'd better do this today or you'll miss out" feeling conveyed to us. Gary was completely honest and transparent throughout the entire process. We greatly appreciate the respect that was shown to us and will most definitely recommend Colonial Subaru and Gary Helbing to everyone we know. Thank you for a wonderful experience.

LuisG

Oct 16, 2012

Sales Reps are very knowledgeable, good prices. If I didn't have to drive from Stamford a few times these guys would of gotten 5 stars.

ortolanoj

Aug 25, 2012

I bought a used Outback from Colonial Mazda and was very impressed with their openness about the car and the deal. No high pressure sales pitches, just plain old truth. I asked to have the car inspected before I test drove it, and not only did the dealership bring the car over to the service center for me, they took care of all of the adjustments that the service center recommended. ALL OF THEM. No double-talk or nonsense. My test drive was just that, A DRIVE. Patrick didn't talk my ear off about how the deal was going to work, or whether we had a deal at all.In the end, the price was very fair. At no point did I feel as though I was being taken advantage of or left without information. I am very satisfied with my experience and would suggest you take a look at Colonial Mazda/Subaru if you are in the market for a used car.