Used Cars for Sale at Columbia Honda in Columbia, MO

Susie F.

Nov 7, 2016

Trust me, you cannot go wrong with the T.J., Autumn, Drew and John service team at Columbia Honda. T.J. is a great listener. He makes sure he understands the issue before I leave my car. He knows the right questions to ask to determine the real problem. Then when he calls, he explains it in laymans terms that I can understand. You can trust T.J. to give you honest advice and quality service. (And, when a dash light comes on while driving to KC, he takes my call!) Definitely, five stars!

Honda owner

Nov 4, 2016

I have dealt with a lot of dealerships over the years. This was by far the best new vehicle purchase experience. The staff understood that my time is valuable. Everyone we dealt with was nice and acted professional.

egf217

Nov 2, 2016

Jermaine and Dave!!! These two helped make our car purchase so easy and fun. We didn't feel like we were just another time slot in their day. Their main focus was on us, and their sole priority was getting us our idea of the best deal possible. They were so patient, honest and genuine every step along the way and it really made a positive impact on the experience as a whole. We really made them work, and they didn't get frustrated with us, push us, or rush us! Jermaine was determined to make sure that we left happy, and he definitely succeeded. The facility as a whole had a really nice feel - even those who weren't working directly with us still made a point to say hello or make sure that we were being taken care of. We love our vehicle, we loved our customer service, and we WILL be back in the future for our next vehicle! The process was fun but also focused. Thank you both! I would absolutely recommend this dealership to others looking to purchase a vehicle.

justin231

Nov 1, 2016

I am a student at the University of Missouri but I am originally from Michigan. When my car began having issues I brought it to the Honda dealership to play it safe. T.J. has helped me immensely. He offered friendly advice and is just an all around good guy. Not only did he help ease my mind but also gave me his personal number in case I ran into any trouble down the road. I would recommend his service to anyone.

mpj2509

Nov 1, 2016

They received a 5 star rating because of their overall customer service. They didn't pressure me into buying anything I didn't want to, just to make a quick buck. They were honest, patient, and friendly. Dave and Jermaine were great to work with. Would definitely recommend to my friends in the future!

PJB81

Nov 1, 2016

We also did our research online and knew what we were looking for when we went to the dealership. Trenton Custard was great to work with. Very knowledgeable. Had the car we inquired about ready to test drive when we arrived. We were working through USAA for our financing and their car buying service. Trenton knew what we were talking about and there was no haggling over price. He got the car we were interested in from another dealer and made the sale. Will definitely recommend this dealership (and Trenton) to others and will shop here again the next time we are in the market. Thank you!

EMILY GRESHAM

Oct 31, 2016

As a woman, walking into a service center is never my favorite thing to do, but if there is ever ANYTHING I need I know I can call TJ and it will be taken care of IMMEDIATELY and I know I'm not going to be completely screwed on pricing! I wont take my car anywhere else!

slhesh

Oct 31, 2016

I did my research online and knew what I wanted when I went into the dealership. Chris Campbell was great to work with. He understood we were working around appointments the day we went in, so we did all but the financial piece in our first sit down and then he had everything set up with the financial advisor, John Frye so the final sit down went smoothly and quickly. He gave us a great tutorial on the technology options the car had prior to us leaving the dealership. It was the smoothest car buying experience I've had

AZinCOMO

Oct 29, 2016

There is no other serviceman I'd rather go to in the COUNTRY than Tracey "TJ" MItchell. TJ does is an excellent communicator, and is really knowledgeable about cars. He makes me feel like a first class customer every time I come in and I feel so lucky to have him in Columbia.

MarkWinter56

Oct 26, 2016

Having owned several VW Products I visited with Michele at Columbia Honda about replacing my VW Touareg. Michele found a preowned 2012 Pilot and the negotiation were very simple. Michele, Danny and the entire Columbia Honda were actually kind, considerate and cared about my business. THANKS!!

Zarthir

Oct 26, 2016

Started my experience with this dealership just looking around. The excellent people at the dealership knew exactly what I was looking for, and with no trouble at all I'm the proud owner of a new civic.

Debra J Talbert

Oct 22, 2016

I so enjoyed working with Scott on my purchase of a new Honda Civic. I couldn't ask for a nicer person. Honored that I was his first sale at the dealership! He was honest and if he didn't know answers, he would go find out. I was not pressured at all! Thank you Scott!

Jacqueline Wingard

Oct 20, 2016

Skylar was nothing but professional. After looking at many vehicles on many different lots, he did not come across as pushy like so many other sales reps trying to make their quota. He looked out for our best interest. He never tried to persuade us to buy a more expensive vehicle like others.

hbrew2326

Oct 14, 2016

Ryne was outstanding during the purchase process. Everything was laid out in terms that were easy to understand and made my first car purchase very easy. Thanks Ryne for all your help!

Customer

Oct 11, 2016

Everything was ready as promised when we arrive. All employees we dealt with were friendly, courteous, and capable. It was a good experience and I would recommend the dealership to others.

Tishannon

Oct 10, 2016

Emailed question at 8 pm. Ryne responded with quote in minutes. Made it worth our time to drive up. Bought a car. Wonderful overall experience!!!

Settergrenr

Oct 8, 2016

Hit tire on curb; concerned it might be damaged. Called and talked with TJ Mitchell and got immediate attention. He and Autumn are amazing; service oriented and sincere.

Ron

Oct 7, 2016

I knew what I wanted. They didn't try to talk me into something else. They gave me a very good deal Ryne Armstrong was VERY knowledgeable of the vehicle. Explained it's operation in clear, understandable detail Answered all my questions in detail.

craig1234

Oct 4, 2016

I have given this rated because desires it.the car is really what I wanted after I drove my daughter Honda I had to get one and I will have it tell stops.hands down the car is ready to roll and I always had chevys .now I like my new 2016 Honda it will run fast and I like it the power and the smooth ride even at 102 miles per hour .I had a very good sales and he new a lot about cars .he is very good with people.so don't get rid of him I will more people to him ok.

ESH71

Oct 1, 2016

From the start, Ryne Armstrong was a low pressure dealer. He was patient and gave us time to talk and look at all the inventory. He never tried to sell us something we did not want.

Mike2304

Sep 29, 2016

Friendly staff and very professional. Jermaine was very helpful without the tipical car salesman pressure. Made us feel that he had our best interest at hand

Truckbuyer1

Sep 20, 2016

I wasn't expecting to purchase a truck last Saturday but the environment and ease of doing business made changed my mind. From Ben's greeting, to negotiating the price and financing everything was very comfortable and unstresssful.

NikNac94

Sep 19, 2016

I had the pleasure of working with Trent Custard, who was absolutely amazing! I went in thinking I knew what I wanted because I am pretty picky, but Trent made sure I looked at all of my options. I left the dealership with a car I never even thought about driving and I love it more than the car I walked in thinking I would buy. Everyone there was so friendly, Trent went out of his way to help me out. We were in and out of the financing department in under 15 minutes and they helped me get a way better interest rate than I was offered through my own bank! I couldn't be happier with my new car and the great people of Columbia Honda!

BrianE

Sep 16, 2016

Bill was great to work with and Sybil was great about getting us information. We are from out of town and Bill gave us all the information we needed via phone before we drove 90 minutes to the dealership. Even though our situation was complicated by circumstances outside the control of the dealership[, Bill was able to expedite the process for us. We are happy with our experience and will use Bill again soon.

kim gingerich

Sep 16, 2016

Tj does a great job he helps me out all the time. great guy and represents columbia honda very well. very knowledgable. always get me in when im in a squeeze

Odyssey fad

Sep 15, 2016

My husband and I recently purchased a used vehicle from Columbia Honda. Our sales man, Ben McCanless did a great job finding us the perfect vehicle to meet our needs. He was very friendly, attentive, and understanding of our specific needs.

yorky

Sep 15, 2016

When my wife and I arrived at the showroom at Honda of Columbia we were immediatelygreeted by Ryan Ewing. We then were greeted by Dave Johnson. After introductions Ryan escorted us to the showroom area to view the CRV that we were going to purchase. He was very knowledgeable thorough with his presentation of the vehicle. Dave also joined us to make sure all info that he and I discussed on the phone were as stated.We were completely satisfied with our visit and purchase.My wife and I have purchase a few vehicles in past and this transaction was the easiest and hassle freeexperience we have ever had Thanks Ryan, Dave for your concern.Paul Northrup

MAW

Sep 14, 2016

My CR-V wouldn't start and had to be jumped. I called the service department and spoke to TJ. He said to bring my vehicle in. I did and he took care of the issue-dirty battery connectors. I can always count on TJ!!! He gives me peace of mind knowing that if I have a problem, it will be fixed without hesitation!!

Matt Bergman

Sep 13, 2016

I shopped around to five Honda dealers in two states to find a new Odyssey for our family. In the end, the best deal by far was Columbia Honda. Frank and Dave were great to deal with and even though I live 2 hours away I never felt like a stranger. The majority of the deal was done electronically which made it easy for my busy schedule. I will be back! Matt Bergman, Quincy, IL

Kevin S.

Sep 12, 2016

When I got stuck a hundred miles from home TJ got my car in immediately on a football Saturday and got me set up with a car so I could get my family home. Honda Columbia got my car fixed quickly so I could come pick it up the next weekend. TJ definitely saved my weekend.

Knk16

Sep 12, 2016

I initially thought I received a good deal here. Unfortunately after spending all day here with a toddler I was completely exhausted and was ready to be in a new car. I had negative equity from the car I traded in and they supposedly "took care" of some of it. Turns out they didn't take any at all! I feel taken advantage of and I take some of the blame, but at least now I know. I would not recommend anyone go here! They only care about sales not their reputation or loyal customers.

Russ

Sep 12, 2016

I worked with Francis P. Schaffer and I highly recommend seeking him out and working with him.Buying a car from Columbia Honda was by far the best experience I have ever had. For once during a sale, no one was pushy. I explained what I wanted and what I was willing to pay. They found me the 2016 Honda Odyssey my family wanted in a short amount of time and at the price I was willing to pay. Here is the coolest part, they delivered it to my house with all the paper work and we did it from the comfort of my own home. This process takes most of the stress out of it. The entire team there made me feel like a valued customer and not just another number. Their customer service has been of the highest quality and now days, thats hard to find. 10 out of 10 stars! When my kids are ready for their cars, I will buy from here again and I have triplets.

AllieFun

Sep 7, 2016

Car buying can be a hassle, but not with this outstanding team. My most recent car was totaled and I was in a position where I needed a car ASAP. I live in St. Louis and the car I wanted was only available in Columbia. I contacted Columbia Honda, and Josh Badder went above and beyond to help me. Not only did he set everything up for me over the phone and work with my strict time schedule, but he treated me like family. It was almost 10am on a Friday when I contacted Josh, and by noon he had the car out of detail and the paperwork printed and ready for me to sign. When I got to the dealership at 5pm that same day, he did not let me down. My car was sitting beautifully clean and spotless right on the showroom floor! I was in and out in 40 min and on my way to KC! Matt Thesing and Dave Johnson were also both very knowledgeable, helpful, and friendly. Since my date of purchase Matt has reached out on two separate occasions just to check in and answer any questions I might have about my new car. Thank you Columbia Honda for providing a world class experience. If you are in the market for a Honda and in the STL or KC area, Columbia Honda is worth the drive!

Todd Ridder

Sep 7, 2016

We were in the market for a used Honda Civic and received a call from the Honda Dealer in Columbia MO following up with a different inquiry we had made. Chris was our sales persons name. He indicated that he had a 2015 Honda Civic that was just traded in and it was in excellent shape. We drove and hour and a half to get to the dealership. We were a bit disappointed as the car had a dent and a scratch along with a couple of other minor issues. I would not have called it excellent shape, but we ended up buying a 2013 EX and are very happy with it.

augtherese

Sep 4, 2016

Lesley was immensely helpful to guide me through the process of finding and purchasing my vehicle based on what I was looking for and my budget. I received a very prompt response from this dealership shortly after contacting them, and they were very flexible with my schedule to get me in to test a vehicle immediately.There wasn't any point in the process that I felt Lesley, or anyone else I interacted with at this dealership, were trying to push a sale on me. The experience very much felt like they were only there to answer questions and help guide me through a decision that I felt confident about.Highly recommended!

Terry Stidham

Sep 4, 2016

TJ does an excellent job of taking good care of us every time we visit. He recently took care of servicing our newly purchased 2009 Acura. In addition to servicing, he also recommended the scheduled maintenance that was due. We were given a newer model Honda to drive while Columbia Honda serviced the vehicle. Our vehicle was returned in a timely manner with all the recommended services complete. I would recommend Columbia Honda to family and friends!

Patty M

Aug 31, 2016

Ryne Amstrong was great to work with. He listened to what I wanted, and worked to find a good fit. I'd not heard of a Honda HRV until I saw them, so I hadn't done any research on the vehicle, which is something I prefer to do well in advance.

Liz

Aug 25, 2016

Hello,I purchased a GMC Terrain from Columbia Honda and had a great experience. I was given the over all target price for my budget and Frank Schaffer my sales associate was knowledgeable and caring. I would recommend buying here as i am very happy with my purchase.

pjjb

Aug 25, 2016

I purchased a good used Subaru Forester from this dealership. It was a very difficult decision between Subaru and Honda but the Forester won out at my price point. The dealership was very helpful in getting the financing I needed to make the purchase and the service center performed some regular maintenance on the vehicle as part of the deal. All the staff were very pleasant. Keith, TJ and Nick were all great and answered all my questions. I recommend this dealership and service center and will return to do business with them again as my husband and I will need an additional car in the near future. Thanks guys!

alwaysahonda

Aug 24, 2016

Professional, prompt, and friendly to work with. Explained everything and made purchasing a car easy. Any issues were resolved quickly. No hassling or pushing. Appreciated all they did to make the experience easy and NOT take forever. Even encouraged me to look online to compare prices to make sure I was comfortable with the trade value and purchase value.

Ken H.

Aug 20, 2016

I searched Columbia and Jefferson City for a new sedan. I was also terminating two leases that were significantly upside down. Columbia Honda gave me excellent offers for both of my leases and an equally excellent offer on a new Honda Accord. The offer was so good that I was able to upgrade from an LX to an EX (a very good decision). Sales staff Leslie and Ryne worked closely together and the interaction was seamless between one and the other. Honda was not on my initial list of cars to look at but after one interaction with the dealership I was sold. Keith in Finance was also efficient and friendly.

Cody Hagan

Aug 19, 2016

I am a very thorough person. I don't make any big purchase without doing a ton of research. With that in mind, I expected to spend an entire weekend going to different dealerships, checking out their cars, and haggling over price. Turns out, I only needed to go to one. I went to Columbia Honda first and I left several hours later with a new vehicle. The sales lady (Michele) was very pleasant to work with. She answered all of my questions and allowed me plenty of space and time to make up my mind. She wasn't breathing down my throat and pressuring me to do anything. I told her what I wanted and she didn't try to push my budget or anything.Honestly, it was just a great experience. They got me the car that I wanted at a great price and without making it a painful experience. Slight complaint: their finance office rain numerous hard inquiries on my credit. Please do soft inquiries. Nevertheless, I highly recommend checking out Columbia Honda and seeing if they can get you hooked up.

Angie

Aug 16, 2016

All 3 of these employees take time to explain things about my Odyssey very well. They are all always so courteous on the phone, they call me by name when they see me, they are concerned that I feel that the right thing for me is being done to the van. I always ask for Autumn, because she explains things so well. Sweet John was so concerned that my call hadn't been answered one day.They keep explaining things till i understand, never pushing me to do something I don't need. I just always know I can receive correct, honest, kind help from these employees at Honda in Columbia, MO. Last week, TJ even showed me a video of how an engine works, stayed late on a Friday till my van was done, and didn't charge me for fixing my tire with nail. Please pay them extra today! :)

Kare_jo

Aug 16, 2016

My son found a 2012 Ford Explorer he thought I'd like at Columbia Honda. We had visited the dealership a few months earlier and worked with Joshua Larimore. I asked for Josh when we arrived and was soon behind the wheel of the Explorer on a test drive. Really liked the vehicle so I decided to try to get it financed. Long story short, Josh and the finance team really stepped up their game so I am now the proud owner of that 2012 Ford Explorer. Josh has taken the time to call and check to see if all is well with my new vehicle. I'm very pleased with the friendly service I received while I was purchasing my new to me Explorer.

Nell Belsher

Aug 14, 2016

The service was excellent. The salesman wasnt a faster talking pushy salesman. He went out of his way to get me what i wanted. He even went the extra step in delivering my new vehicle to me at work 30 miles away! He was a very nice young man with an excellent personality. I would HIGHLY recommend him and Columbia Honda to anyone who is looking for a new or used vehicle! I Love my new crv!!

nichole jakob

Aug 13, 2016

As a busy working mom with 3 kids when our old (16 year Odossey) van died we needed a new Odossey fast.Ryne Armstrong was my hero. He got me exactly the car I wanted, got the tow package installed in record time and even hooked me up with a rental so I wasn't car-less. Once my van was ready he took the time to show me all the new features, making sure that I was comfortable with all the technology. Ryne made me feel like he was genuinely excited for me and my new car adventure.Thanks for a great experience.

Bri McIntyre

Aug 10, 2016

Bill was an excellent sales representative to work with. As a new graduate and first time car buyer, Bill made the whole (usually confusing) experience hassle free. I absolutely love my car!

Cole4christmas

Aug 9, 2016

I had looked online at some of the vehicles in stock. The next day, i just had the intention of test driving to get an idea of what i wanted. I pulled up and didnt event make it into the door before I was greeted by Nick, my salesman. He asked me what I was looking for and what I was looking for. He then did an inventory search based on my criteria and came up with some options. During the test drives, I felt very comfortable and at ease. I felt like I was riding with a friend and less like salesperson. At the end of the day, he gave me some options and the carfax of the vehicles I was torn between. He was upfront about each vehicle's history. I finally chose the vehicle for me. After that, I was introduced to Trent, who then worked his magic with numbers and the bank to find a lender that suited my needs that would also be cheap enough to not break the bank each month. Each employee I spoke with that day was so kind and respectful. I've had to show up to the dealership 3 times since that day and each time, they have been just as respectful as they were from the first day. I was a little worried about buying a car from a dealer since my last experience with a dealership was less than pleasurable, but they definitely turned it around for me. I will do business with them again and I will definitely recommend them to anyone buying a vehicle whether it's their first time or 10th time buying one.

HondaFan

Aug 5, 2016

Chris Campbell was easy to work with. He found out what we wanted and fulfilled our expectations. Negotiations were accomplished quickly and professionally. Clearly he wanted us to purchase a vehicle but we never felt pressured. We were pleased with the entire sales and purchase process!

Onryone

Aug 5, 2016

Nick was great to work with. No hassle dealing and got exactly what I wanted. Consistent and updated communication throughout process. Would definitely recommend to others

Sarah

Aug 2, 2016

Nick did a great job helping with the car buying experience and was very helpful. The process was very fast and the staff were frendly.

QueenB

Aug 1, 2016

I hate being followed and harassed for a sale. Here, I was able to spend some time looking, then when I needed assistance someone was there to answer my questions and point me in the direction of the options available to me for what i was asking for. No pressure, just info, and I appreciated that.

cicelyallder

Jul 30, 2016

Jermaine Adams recently helped me lease a 2016 Honda Civic LX. It was definitely a challenging experience and I often lost hope and would have settled less with what I actually wanted. Jermaine was very reassuring that he would do all that he could so that I could have what I wanted and never lost hope. I definitely appreciate the hard work, and indescribable drive to make a customer satisfied. I definitely am actively recommending all my family and friends to Jermaine.

Halo8811

Jul 30, 2016

Chris made everything so easy and got me the deal I wanted. He was very knowledgable, honest and hard working, as well as extremely fair on trade value and vehicle price. The whole experience way exceeded my expectations. I will only be buying cars from him and Columbia Honda, and will be recommending all of my friends and family to do the same thing.

happycustomer

Jul 30, 2016

Jermaine from the beginning of our process to look at vehicles, my family was very impressed on how he researched vehicles for us to look at/test drive per our requests, worked with us to come up with the best price /working with dealership staff to make a sale if at all possible. Jermaine made sure to provide us water to drink, kept us informed to what was going on while waiting for price negotiations. Jermaine worked patiently, kind and tactful to sell us the car. Jermaine made sure he got the mats before parts closed as well as vehicle detailed. Jermaine took time to explain features on the vehicle as well as answer all of our questions. Jermaine stated to feel free to contact him if we had any questions about the vehicle. Jermaine is an excellent customer service employee! We will recommend Jermaine to everyone who wants an outstanding salesman! Columbia Honda is very fortunate to have Jermaine.

Tom D's review

Jul 30, 2016

Excellent people from Sales manager to salesman. There was a willingness to meet my needs and expectations in finding the right model, color, and options I asked for. Dave Johnson and Frank followed up several times to ensure my experience was positive.

Drock

Jul 29, 2016

I came in to replace my car that was totaled and Chris made this a smooth transition and helped me get exactly what I wanted.

dougguy

Jul 28, 2016

Just had a great experience overall. Lesley Flores made the shopping and selection process go smoothly and I highly recommend her to potential car buyers. Trent Custard made the final deal paperwork a pleasure. No need for haggling as I have done in the past with other dealers. The resale value of Honda vehicles speaks for itself as does their lower depreciation compared to many other makes. So shop here already! Then you will see what I mean for yourself.

Jane

Jul 28, 2016

We were initially looking for a lower mileage used auto for our daughter to replace her 23 year old car, but ended up purchasing a new car instead. Ryne listened to the pros & cons of the (many) automobiles I had looked at (several dealerships) and helped us narrow down our search to a manageable list. After we drove a number of different cars, he suggested that for not that much more , we could purchase a new Honda Fit that would meet all of our requirements AND have a full warranty. He was very patient and allowed us to take our time making decisions and was not pushy in suggesting a new car. Ryne and Dave Johnson were able to get the price to an acceptable one and even approved my request for the nice rubber floor mats to be added.I felt really good about our daughter heading back to college in her new Fit. It has wonderful safety features and gets excellent gas mileage. The warranty gives me peace of mind since she is seven hours away, but has a Honda dealership nearby.

Stacey Karabegovic

Jul 26, 2016

I bought a new Honda HR-V on a very busy 100 degree Saturday afternoon in July. Chris Campbell was handling several other customers at the same time. He did everything a good salesperson should do without breaking a sweat! I never felt rushed, ignored, pressured...because of his thoughtfulness and thoroughness he got me in the car I really wanted! We all walked away with a new car and very satisfied. Dorian "sold" me the car. Actually 2 and had to decide! He knows his Hondas and was incredibly personable and honest!Trent was totally thorough and detail oriented; just what you want in the finance person!

Hannah1993

Jul 25, 2016

Everyone at this place made me feel welcome and taken care of the entire time I was in there. They made the process of test driving, researching and leasing the car extremely relaxing and efficient. I felt like they truly had my best interest at heart and that they were there for me every step of the way. They helped me find my dream car and I could not be happier!

pablochick

Jul 24, 2016

Jermaine Adams asked what I was wanting and what our goal was. I told him what I wanted and the price range we needed to stay in for payments. He was not pushy and took his time to get us into the car we were looking for and the price range we needed to be in. Thank you Jermaine!

honda of columbia

Jul 22, 2016

My Odyssey broke down on my way to Omaha, Nebraska and had to be towed to the dealership. My wife and I were on our way from Virginia to see our new great-grandson and the dealership was kind, professional and friendly. As good an experience as I could ask for at the dealership and they were very concerned in getting us back on the road. The repair was to take some time so they gave us a vehicle to drive on to Omaha. Everyone was excellent and T.J. Mitchell our service advisor was excellent.

Jthompson041

Jul 21, 2016

Leslie Flores and Jermaine Adams were both patient with me and were willing to show me SEVERAL vehicles before putting me in my dream vehicle at an awesome price! Highly recommend this dealership and these two!

franci40

Jul 18, 2016

Everyone was exceptionally helpful and friendly especially Ben McCanless who helped me through the process of purchasing my first new car on my own! From start to finish he was great.

Barb Allen

Jul 14, 2016

Even though it was 1-1/2 hrs after the service department closed TJ opened the door for me and proceeded to service my car. He removed a nail from my tire, repaired it within 15 min, and I was on my way. I have dealt with TJ in the past and have always received top-notch service. He goes out of his way to be helpful and genuinely seems to enjoy his job and working with the public. The staff in the service department has always been courteous and helpful working in a timely manner. They are a top-notch crew and deserve all the praise that I can give.

Shepherds Co

Jul 14, 2016

T.J. has been my reason for returning to Columbia Honda over and over again, He has treated me like I was family, and never pushed parts or needless repairs on me! Great to finally meet someone like this in the car service industry!!!

Zook

Jul 14, 2016

We recently worked with Robert Keeton to purchase a 2016 Honda Pilot. Robert was very polite, professional, and not pushy. Robert was very knowledgeable about the Pilot's functions. He took the time to go over each of these with us before and after the purchase. Columbia Honda, Robert, Dave, and Trent thank you for making the process of purchasing our vechile a very enjoyable one!

The Doc

Jul 13, 2016

I've returned to Columbia Honda multiple times, for two reasons: great mechanics and outstanding customer service. In particular, I want to recognize TJ for providing among the best client-focused representatives that I've ever experienced. He attends to every detail and makes customers feel like real people, not just in terms of car to be repaired. Having lived in Columbia for over 20 years, I have had opportunities to visit many competitors and without question, this (and TJ) is the best -- hands down. THANK YOU!

sue2016

Jul 12, 2016

Chris Campbell was a very good salesperson to have, he took the time answer all our questions, and was very fast in all our paper work to purchase our new Honda Pilot.

G&S

Jul 10, 2016

We found everyone at the dealership to be friendly, knowledgeable, helpful and eager to answer any and all questions. We had previously had our Accord serviced there and we were always pleased with the service. We knew we wanted a small SUV so we were eager to see and test drive the CR-V. Lesley was able to answer all of our questions and guide us through the electronics and other features new to us.

Wanda3

Jul 10, 2016

The car buying process is sometimes a stressful endeavor. Columbia Honda did their best to make my experience as uncomplicated as possible. Their courteous staff matched me with the perfect car and I would gladly do business with them again

Lori Clark

Jul 8, 2016

I was very well taken care of during my car buying experience. Josh was highly knowledgeable about the car functions/ luxuries, and was very patient with me and my family during the decision-making process. Also appreciated the entire sales team being open to negotiations. Highly recommend this dealership!

bear

Jul 7, 2016

If you want good customer service, go to Columbia Honda and ask for T. J. You won't be disappointed. I had a small problem today that I won't go into but after the caring way T. J. handled my situation, I know if I have a major issue, it'll be in good hands! Please give him my thanks for going way above and beyond what was necessary!

Mary Bryer

Jul 6, 2016

I was looking to replace my Honda pilot. Purchased a new CRV/Touring model. Love the safety features. Frank walked me through the advantages of the pilot and CRV. Choose the CRV. The pricing was very competitive!!!

crazygoatlady

Jul 1, 2016

Ryne is a very polite gentleman and is very knowledgeable of all the inventory. He took the time to find me the perfect vehicle. I am recommending Ryne to all my friends. Everyone I met during my purchase was very friendly. Thank you for making my recent car purchase a pleasant one.

David Burns

Jul 1, 2016

Frank Schaffer was excellent to deal with. He was very thorough in his approach. When I buy another Honda, Frank is my man. David Burns

Dkoehn86

Jul 1, 2016

Salesman was very friendly and very helpful tried to make sure all problems were taking care of. Overall good experience.

mlhzpd

Jul 1, 2016

Honda did a wonderful job locating the specific car I wanted in just under two days. My saleswoman, Lesley Flores, was so nice and helpful. The overall atmosphere of the dealership is happy and easy going, especially compared to other dealerships I have visited in the past!

Andrea

Jun 26, 2016

I was searching for a used vehicle to take to college, had a budget, and was NOT interested in financing a new vehicle. I was extremely tired and frustrated with dealerships shoving financing plans and crappy used cars at me. Then, I came to Columbia Honda. A guy named Ryan Ewing helped me find the perfect vehicle. He was honest, patient, and listened to exactly what I needed and could afford, Without trying to force me to finance ( and I REALLY appreciated that )! Ryan really listened to exactly what I needed and worked to find the perfect used vehicle for me. Couldn't ask for better experience and salesmen. I would recommend Ryan at Colombia Honda to anyone! I honestly couldn't be any happier with the experience and vehicle. Thank you so much Ryan!

Pilot Owner

Jun 26, 2016

Positive experience. Bill did a great job of highlighting the vehicles features. The sales deal was positive. I called ahead and they had the car I ended up buying moved inside out of the 95 degree heat, humidity and sun. That made the experience that much better. They didn't push a bunch of extra stuff I wasn't interested in. Thank you Columbia Honda

mark

Jun 25, 2016

Francis P. Schaffer was a great help us in our search for a new car to replace our Honda Pilot. He was knowledgeable and patient

Cbenney

Jun 24, 2016

I worked with Nick for over a month before finally purchasing my CRV. Nick was very patient and never pushy. I worked with him to get a great deal and I couldn't be happier! Then in the finance department Keith was wonderful too. He explained our options and was friendly and again not pushy. Because of this great experience when we are ready for our next car we will return to Columbia Honda thanks to such a smooth car buying experience.

brittonj

Jun 21, 2016

Frank was easy to work with and very attentive to our needs, would definitely recommend him and the Columbia Honda team to friends and family.

dale3135

Jun 21, 2016

Our service was excellent. Our salesman, Nick Costanza, was very professional and helpful. He was very knowledgeable of the vehicle and was able to answer all of our questions. It was a pleasure to work with him. Trent Custard, the financial manager, was excellent. Best experience we have ever had with a financial manager. We definitely will return to Columbia Honda. Lynne and Dale Spillars

cath58

Jun 16, 2016

I told Ryne Armstrong what I wanted in a new CRV and he quickly delivered, even the right color. I wanted tinted windows and Ryne arranged that for me.

hondafreak

Jun 12, 2016

From the minute I walked in, they talked to me and listened and got exactly what I was wanting from just listening without asking a bunch of unwanted questions. Very excellent service from Bill Shelton, he's the best, and also Trenton Custard!! Very personable people that actually care about you. Thank you!!

Mhsgrad_09

Jun 12, 2016

Jermaine came to help me the minute pulled up and was nothing but outstanding . Jermaine and Trent truly worked for me and listened to my concern a .

MountaineeriinMidmo

Jun 10, 2016

I came in to look and think about buying a new car. Talked to Lesley for about 20 minutes and had a great deal in hand. The staff made me feel at home and comfortable with no pressure. I even got splash guards and not handed a bucket.

Ciara

Jun 8, 2016

Two months ago I bought a car from Ryne. Then, my boyfriend totaled my car. I went back to Ryne at Columbia Honda. He went beyond expectations delivering the second car! He spent a week stressing and searching to find something in my price range that met all my requirements. He has been amazing through both car shopping experiences. I can't put into words how thankful I am to have found an honest and ethical car dealer. Buy cars from Ryne people. He won't do you wrong!

danmo16

Jun 7, 2016

I felt as though I was treated so well by Frank at Honda. He did not push us to buy immediately and respected where we were at financially. We got a great deal on a car that will last us 10 years plus! Thanks Frank!

Glenda3rd time

Jun 6, 2016

I recently bought a car from this dealership. The process went quickly compared to other cars buying experiences. Frank was helpful and informative. He tried to help me find what I wanted. I am very satisfied with the car I bought.

Wally3

Jun 6, 2016

Chris at Columbia Honda was very informative, understanding of our needs, and very patient. We never felt rushed or pressured and in the end we felt like we bought a great can for a greT price. The finance department worked quickly and found us a great rate.Overall an great experience and I would definitely recommend Columbia Honda.

Hard to Please

Jun 5, 2016

It's 3:00 PM on a Saturday afternoon. The new Accord is washed, gassed and ready to head out of town. You open the door and see that the interior lights aren't working. Start the cat and a message pops up " Charging System Problem". I drove to the dealer explained the problem and told them I had to leave town by 4:30 PM. They got the car in , diagnosed and fixed the problem and i was on the road by 4:00 PM. ABSOLUTELY FANTASTIC !! They always give the best service, but today was exceptionalconsidering the late hour. Thanks to Drew Quinn in the service department and the exceptional mechanics on staff.

SteveK

Jun 5, 2016

Stopped into Columbia Honda on Friday, greeted by Ryne who found the perfect used CR-V for us and let me test drive overnight. The family loved this car! This is our fifth Honda in 36 years. They've all been great cars for the long haul and just keep getting better. We returned on Saturday. Ryne was with other customers, but Mike took care of the deal. From what we found online, the price was already competitive, but Mike gave us our target price even before we could ask! Everything seemed very transparent. Trent called around on a Saturday and found a low finance rate for us and was very patient with all my questions. We were very impressed with our buying experience yesterday, and we've been working with Autumn in service for as long as I can remember. She's fantastic as well.

eva m painter

Jun 4, 2016

I will never go to another dealership again! I am in love! Columbia Honda and Dave Johnson came highly recommended ... so from the moment I walked in the door I was treated like a queen on a mission..Dave introduced me to Lesley Flores,who worked with me to find perfect fit for SUV and payment. I couldn't be more happy with the entire transaction !

JewlyW

Jun 3, 2016

I had a great experience at Columbia Honda. I worked with Nick Costanza and Mike Miller they were both very kind and helpful. I lowered my payment and got a new van!

Cody

Jun 2, 2016

Ryne Armstrong and Columbia Honda was the only dealership able to work out a great deal for our situation. Our 2016 Honda Civic is a great car with amazing gas mileage.

Hondalover

Jun 2, 2016

On this day I was patiently waiting on my sales person to come. Several of the staff had asked me if I had been helped and I advised that I was waiting on my salesperson Chris to come. The service desk had contacted him but he just blew me off stating that I needed to speak with someone else and he would eventually be there and for me to have a seat and wait. After waiting there for over an hour a very nice gentleman by the name of Mr William Shelton (who had asked several times if I needed anything) persistently asked what exactly Chris was suppose to do. I advised that when I purchased my car on Saturday that It was the end of the day and Chris had told me to come back and he would show me what I needed to know about my car and how to connect my phone. I also told him that Chris stated that if I had any trouble I could just read the manual. Mr. Shelton then advised me that he would be more than happy to show me everything I needed to know. Mr. Shelton walked me out to my car and not only showed me everything on my car he set all my settings to my liking and explained all my buttons. He never rushed but took his time. He gave me all of his attention and asked for nothing in return. I had no idea that good customer service was still out there, and now because of this one employees caring, patient and dedicated work ethic I will tell everyone I know and don't know to go to Columbia Honda.

laurah

Jun 1, 2016

The wonderful people there took the time to make sure that I left with a dependable car, on a teacher's budget, after carefully listening to what I needed. It's an attractive car, too, so that's a fun bonus. I find dealing with car stuff stressful, but they are very professional, friendly and trustworthy. I would recommend Columbia Honda to my friends and I would definitely go back to them again. It's such a relief to not have to worry about my car! :) I'm very grateful.

dmnutt1

May 31, 2016

I love my 2016 Honda Civic! Dealership worked quickly to get the exact car I wanted on the lot. I wasn't disappointed. Thanks, Frank!

Domenic Sita

May 31, 2016

I recently bought a car from Columbia Honda and they made the process easy. Nick was really helpful in finding exactly what I wanted and spent a lot of time with me throughout the process. In general, it was a positive experience. I'd be happy to buy from Columbia Honda again in the future.

Nanabug3

May 31, 2016

Ryan was awesome helping my son find his right car. I will be referring anyone to him, also not just him this dealership! Everyone was great

Jonathan, new Odyssey Owner

May 30, 2016

Lesley Flores went above and beyond answering texts, phone calls, emails and even though she was busy always made time for me with a great attitude.

Jwoww

May 30, 2016

I went in looking for specific features and I got more than I could have hoped for and at a better price than I had planned on. My salesmen was very knowledgable about the product and was able to answer all of my questions. He not only walked me through the car's features, but demonstrated them as well. I felt everyone was friendly and there was no pressure put on me at any time. I intend to return for servicing at this dealership.

Kellie L

May 30, 2016

Worked today with Ryne Armstrong. Ryne was very responsive to my requests and budget. He found the perfect car at a fair price in very little time. Financing was a breeze! Highly recommend!

Farron S

May 27, 2016

Just bought a brand new Honda Odyssey and though my wife really likes her new van the reason I am writing this is solely because of the positive experience it was for me. My wife and I were referred specifically to Mr Bill Shelton to work with on getting us into a new van and I can see why. It became obvious very quickly that Bill was more interested in making sure we were comfortable with the decisions we were making than he was in making a sale. Totally felt like he was sincerely trying to help us first and foremost. Bill possessed an extremely thorough understanding of features of the van we were looking at and was very patient in showing how the features functioned. Additionally he personally walked us through the entire service department and introduced us personally to the service department manager, and a service writer and technician that we could request to work with when we bring our van in for routine service. There was no pressure from him and absolutely none of the usual non-sense of the car salesman having to run back and forth between the manager to see what kind of 'deal' he could make while keeping us waiting. When it got to a point that we were ready to mover forward with the purchase of the van Bill simply presented a very reasonable and up front price for the van. No silly games what-so-ever. I have absolutely no buyer's remorse and do not feel taken advantage of at all. Thanks for all your help Bill.

Chris

May 25, 2016

We went to Columbia Honda with the intent to purchase a Honda Pilot. The five star service we received from our salesman, Ryne Armstrong, led us not only to purchase the Pilot, but also a Honda Civic. He found us the vehicles we were looking for. He took the extra time of delivering the vehicles to our home in Jefferson City for test drives and answered all of our questions (which closed the deal for my wife). We felt like we not only gained two new Hondas in the experience, but also a friend. If you are looking for a dealership who goes the extra mile for customer service, we recommend Columbia Honda.

Scottbrandy1977

May 25, 2016

Frank was easy to work with, and went above and beyond when I wanted to test drive so many vehicles bc I didn't know what I wanted :)Trent in financing was awesome and knew his stuff! I would definitely go back!

Waldeisn

May 24, 2016

Buying a new car is hard work, but selling a car to ME, is even harder. I unexpectedly totaled my vehicle and had to buy a new one in a hurry due to the amount of traveling I do for work. Initially I wasnt convinced on buying a Honda, but a friend referred me to Ryne, and I figured Id give it a go. Ryne went to bat for me from the moment he called me on the phone to set up an appointment. I explained to him that my other car had not yet been paid for by my insurance, and he assured me that his finance team could get the deal done regardless. Upon my arrival to the dealership; Ryne met me with a bottle of water, and a smile on his face. He already had the car I was interested in pulled around and ready to go. He handled my interrogation about the new 2016 Honda Civic very well, and went over the information multiple times to ease my anxiety. He patiently waited as I drove two separate cars, multiple times, and compared them. He also stood with me for what seemed like an eternity while I decided between two different colors. When everything was all said and done, Ryne even followed me in my new car, so I could drop off my rental. Picking a new car is easy, but finding the right price can be stressful. In addition to totaling my vehicle, Im in the middle of buying a house, so my budget for a new car was limited. When it came time to negotiate the price, Dave, the Sales Manager, listened to my story and gave me the best deal on a car I have ever seen. His low pressure approach is unmatched by any Sales Manager I have ever interacted with. During the paperwork process; Keith answered all of my questions, and was very informative. He made it easy for me to go get my car titled and registered, and his sense of humor makes going over numbers a breeze!After totaling my other vehicle, I knew I needed GAP coverage on my new Honda. Danny, the General Manager, assisted me in getting this extra insurance coverage on my vehicle at a great price, and even kept me company while I was waiting for my deal to be finalized.Lastly, a few days after my purchase I was having trouble figuring out some settings in my car, so I decided to stop by on my way home from work. I called Ryne as I was pulling into the dealership and he said he was out of the office due to illness, but that he would call and have someone greet me. Within minutes Dorian approached me. He spent nearly an hour going over everything, and he even got my car cleaned for me. If youre looking for a great deal, and a low pressure car buying experience, head to Columbia Honda!!!

makayla 3

May 23, 2016

I have gotten 3 cars from this dealership. First deal was awesome no problems. The last two have been a lot of stress, worry, and confusion. Have made some progress and feeling better about the whole situation. Giving 3 stars because they are trying to fix the problem and keep in contact with me with any updates.

maw065

May 22, 2016

We recently worked with Ryan to purchase a Certified Pre-Owned Honda Odyssey. While we originally went to buy a different vehicle, Ryan showed us this vehicle thinking it might fit our needs better and it was love at first drive. Ryan and Mike worked tirelessly to get our payments where we were satisfied with them, as well as getting us the most money possible out of our trade in. Once we agreed on a deal, the dealership was already closed, and it had been a crazy busy Saturday for them. Not only did they stay almost two hours past closing time to take care of us, they also bought us and our two young children pizza for dinner. Trent made the financing paperwork process simple and painless-the easiest I've ever encountered with a vehicle purchase. We loved our experience and would absolutely go back to Columbia Honda again!

PAULA LISTER

May 21, 2016

No high preasure, very professional. Was at peace, made buying a car fun . Everyone was kind and helpful. If you are l [king for a car this is the place to go. Maybe not Disney World but in my book this is were Dreams Come True. Thank you for everything. You have gave me faith in car dealers.

KGorsage23

May 18, 2016

My wife and I were in the market for a new car with a baby on the way. From start to finish, Columbia Honda and Bill Shelton took great care of us. Bill would answer any questions we had about our car no matter the time of day, and he responded right away. He made sure we had a fair price on both our trade in and new car. Keith Marlett also did a great job in the finance department. From fair pricing to excellent customer service, Columbia Honda beats all expectations.

SWEETcorolla07

May 16, 2016

The person who helped me did an absolutely amazing job. If I ever need a job, I will come to him first! Highly recommend for everyone and anyone who wants to buy a car.

Jeff VanCleave

May 13, 2016

Ryan was absolutely amazing to work with. He went above and beyond throughout the whole process. Highly recommend you work with Ryan Ewing when you buy a car from Columbia Honda. Thanks Ryan from the VanCleaves.

Christopher Stormer

May 12, 2016

We had a very positive experience with Lesley Flores in purchasing a 2008 Pilot. We told her what we were looking for and Lesley found exactly what we were looking for. This was a car for our son and Lesley was great to deal with throughout the entire process. We highly recommend that you take a look at Columbia Honda. Thanks again to Lesley Flores, we love our Pilot!

Pan

May 11, 2016

We have been buying Honda from Columbia location since 2002. This was the fourth Honda CRV we bought from this place. Our sale representive was retired and Nick Costansa picked up the torch and delivered the excellent customer service. We are very happy and will continue great relationship with Columbia Honda.Pan

New 2016 Pilot Touring Owner

May 10, 2016

I purchased a new 2016 Honda Pilot Touring and was shown excellent customer service. It was the perfect new car buying experience. Nick was always available to answer our questions before and after the sale and always with great respect and energy.

Happy Honda CR-V Owner

May 6, 2016

Bill Shelton, the salesman I worked with, was courteous and respectful of my time. He never pressured me or made me feel like my business was unimportant.

Christy9

Apr 28, 2016

Since I leased my last car, I moved from Columbia, MO to Wentzville, MO. My Product Specialist, Dorian, contacted me based on the fact my lease contract was going to expire in the next 3 months. We corresponded by email to explore my options since I exceeded the mileage on my contract. He found the best option for my issue and provided an estimate for my next lease, which I'm in now. When I arrived at the dealership in Columbia, everything was just as we emailed AND my payments were less than estimated. Dorian was very personable and did EVERYTHING he could to provide the best experience I could ask for. Thank you Columbia Honda!

FoleyCar

Apr 27, 2016

Ryne bent over backwards to help us with the purchase of a used vehicle. We stopped in late on a Saturday and even though we were looking for a very cheap car (one they don't usually keep on the lot but had been traded in earlier that day) he treated us as if we were the most important sale he's ever had. I'm very impressed with this young man. We have been buying from Honda in Columbia since 2005 and just last year our "car guy" (Ron Brasselton) retired. Looks like we have our new "Car Guy". We will look Ryne up again the next time we need a vehicle.

Go honda

Apr 27, 2016

Ryan Ewing is the best Salesman that we have ever worked with! He was friendly and Keith was also great and didn't pressure us in the finance dept.

meaghantratchel

Apr 26, 2016

Since I was sixteen, I've driven a Jeep Liberty. It was given to me by my parents when I first obtained my drivers license, and when I finally decided to buy my very first car, the Jeep had hit 14 years old. I had never purchased a car before, had no idea what to expect, and all I knew for sure was that I wanted a Honda Civic. I was unsure of what year I wanted, if I wanted a new or used car, or if I wanted a two door or a four door car. Ryne was incredible helpful from the get go. He was extremely kind and patient and never once made me feel like I was under any pressure in making a decision towards any car in particular. I finally decided that on a 2dr Honda Civic EX-L and unfortunately, Honda did not have any on their lot at the time, so I was going to have to put down a deposit to have one ordered for me. The Saturday that I planned on putting down a deposit, a 2dr Honda Civic EX-T came in. Ryne didn't hesitate to tell me, and I immediately put down a deposit to hold it. It did not have the leather like I had originally wanted, but the car ended up being absolutely perfect for me. He was also incredibly helpful in making sure that I got the most for my trade in, as well as making sure that I got the best deal possible on my car. I do not think that I could have picked a better salesman, especially for my first car purchase. I would definitely recommend him to anyone I know, first time buyers and those who have purchased cars before.

Ljschnitzler

Apr 25, 2016

I came into Columbia Honda with absolutely no expectations. I loved the new Honda Accord body style so I wanted to check them out for myself. Ryne was very helpful and patient. We test drive FOUR different cars and I had to tell him I was ready to see if we could make a deal. Which is really awesome considering my history with looking at cars; I've never been NOT pressured while test driving a car. I was given more than I ever anticipated for my trade in and now I'm driving my dream car. I am so thankful for the entire team for making this possible, including Mark in financing. (He had to redo the paperwork because I gave my previous address accidentally.) I couldn't say enough good things about my experience!

mom22

Apr 25, 2016

TJ has been our good to guy for a while now. I can count on him to be honest with me and my family and I feel comfortable around him. My kids love to go to the service department because he is so nice to them and always making them laugh. You should know you've got a great employee when your kids are excited to go get an oil change! He also is very helpful and knowledgeable.

fourthcrvdale

Apr 24, 2016

Our Columbia Honda purchase of our new CR-V was a pleasant experience. This was our fourth Honda CR-V purchase and we love the CR-V so much that we didn't think about getting any other vehicle. We felt we were treated fairly and want to thank Jeremy for his help. The color we wanted was not on the lot but Jeremy helped locate the one we wanted. We had to wait for a few hours but we felt it was worth the wait.

David A Reinero

Apr 21, 2016

I had a very nice experience dealing with Frank Schaffer on the purchase of the 2012 Honda Accord. I brought my 2009 in for service and check up and found the 2012 on the lot. So with Frank's help, I traded in the 09 for the 12. Thanks to Frank and Trent(handled paperwork) for making the trade effortless.

hondav6

Apr 18, 2016

We agreed on numbers quickly and the process was simple. I bought a 2015 so I wanted a good discount and we were able to make a deal.

Dwulf87

Apr 15, 2016

The title is two-fold. This is our second purchase with Columbia Honda and our purchase for a second vehicle (this one became the wife's). We ended up purchasing a 2013 Chevy Cruze (black). We will definitely be back when it's my turn to upgrade!

G.

Apr 15, 2016

I recently took my 2013 Honda Crosstour in for routine serviceing. (motor oil & filter change and tire rotation) I was then recommended to have my differential oil and transmission fluid changed as well as both the cabin air filter and motor air filter replaced. I do NOT live on or regularly drive dusty roads and my car had only 31,000 miles. I thought it was strange that I had NEVER had to have the differential oil or transmission fluid changed in any of my cars that had MORE miles on them....but, I , sadly TRUSTED them. The filters 'might' have needed changing...but, most certainly, the differential and transmission fluids did NOT need to be changed. I will never be back and would caution anyone to REALLY check around and find a more trustworthy place to do your servicing. I certainly will.

Kristint123

Apr 15, 2016

Jeremy did a really great job of helping me find the right car that was in the price range I was looking for. He was very helpful and very professional the whole time!

allisea

Apr 14, 2016

Jeremy Saunders was very helpful from start to finish. Jeremy is very knowledgeable and was not pushy he let me test drive different cars to help decide what I wanted to buy.

Midwestern mom

Apr 14, 2016

We had been thinking of getting a new Honda minivan We were happily and easily convinced to do it when I found out that Columbia Honda would give me a very good trade in price. Jeremy Saunders worked to get us through the process quickly and painlessly. He was wonderful. I'd defiantly recommend Columbia Honda.

Car1000000

Apr 12, 2016

Very hepful in finding a car Takes the time to listen to you needs. Great service Willing to work to find the right car. Great experince overall

Sarah Marriott

Apr 12, 2016

We had a wonderful experience with our new care purchase at Columbia Honda! Ryne Armstrong was fantastic to work with on our purchase. It was a very easy process, free of stress. We had great service and the entire staff was very helpful. I would highly recommend Columbia Honda and Ryne Armstrong to anyone considering a car purchase.

Arnett30

Apr 11, 2016

We purchased a new car from this dealership. Everyone was easy to work with, especially Jeremy Saunders who sold us the car. He was friendly and did not pressure us, which we really appreciated!

Dennis

Apr 11, 2016

Our last Honda Odyssey lasted 14 years and had 237,000 miles on it. Frankly we were dreading going through the car buying experience. But we were pleasantly surprised. Jason found us the vehicle that we wanted in our price range and with low miles. We highly recommend Jason and Columbia Honda. It was a great experience. Dennis

EJacobs

Apr 11, 2016

I chose this dealership because a good friend of mine works here, coming into the dealership was very friendly people and treated my kids good.

honda

Apr 11, 2016

From our first call about a pre-owned car, test drive, comparison with other pre-owned to new car, to sale, Joshua Larimore was knowledgeable about the cars being shown to us. He was pleasant to work with, answered all our questions, and made an appointment with us to teach us about all the new electronic \ digital devices that we werfe not familiar with. Most of all we liked the friendly helpful attitude from all at the dealership. There was no pressure from anyone to buy, and we were encouraged to take our time and were offered to take the car home for the weekend!

gnilreg

Apr 10, 2016

We had an excellent experience. We worked with Keith Marlett and Nick Costanza. We liked the fact that they didn't pressure us into buying. They just gave advice and good information to help us make our decision.

Kaylasmires

Apr 9, 2016

He was really nice and very patient. Worked very well on finding me the perfect car. I highly recommend seeing him when finding a new car!!

C Molica

Apr 8, 2016

We drove 3 hours to buy from Columbia Honda. Our sales person, Bill Shelton, was easy to deal with. The delivery was quick and easy. Keith handled all our paperwork and was very knowledgeable.

Jennifer34

Apr 8, 2016

I would recommend Columbia Honda to anyone interested in purchasing a new vehicle. The staff was very friendly and cared about our needs. Staff was not pushy and went out of their way to make us feel comfortable. Our salesman was willing to do whatever he needed to do help us get the vehicle that we wanted. I would highly recommend this dealership.

mike

Apr 8, 2016

this dealership aggressively sought my business from the very start. Trent Custard, Ben & Keith were polite and courteous. Gave me a great price right at the beginning. No messing around. I like that!

mjs claros

Apr 8, 2016

loved everything about them.. great people. great clean location. everything is great awesome.. would totally recommend friend and family to go and visit the dealer so they are able to purchase their new or used vehicle. i purchase a new 2016 Honda odyssey.. myself and family are really happy with it ...

Wilrey

Apr 8, 2016

The service of our salesman, Bill Shelton, was excellent!!! Mike Miller was also helpful in locating the car we wanted. Bill Shelton personally introduced us to each one of the department managers and the company general manager. Everyone was very friendly and helpful in every way.

BeckyNick

Apr 7, 2016

Initially went to dealer to just look around, Lesley was very helpful in locating a Honda CR V with all the options we wanted. Came back a few days later and Lesley helped us again and she was great as was the rest of the staff. Drove our new Honda home that day, everything went well. Joshua was very good in assisting us to get a fair deal for both of us! Everyone we dealt witness great!!

Mommobile16

Apr 7, 2016

Turned my car buying experience from the worst most stressful thing to something I enjoyed. Ryne was there with every step of the way and made me feel comfortable in what I was doing.

Otto33

Apr 7, 2016

Me and my wife both got new cars on the same day and Nick Costanza was great to work with. No pressure , he answered all our questions , and we couldn't be more happy with our purchases.Nick is the best salesman we have ever worked with.

Annette 2016

Apr 5, 2016

went to just look around Jeremy was great helping with buying my 2016 Honda CR V!!!it went so great and smooth. have told my friends to ask for Jeremy Saunders.love Columbia Honda!Thank YouAnnette

Blake.Burden

Apr 5, 2016

could not have had a better overall experience. I was recommended by my mother who is a long time Honda owner and I am more than happy to follow in her footsteps for this. Jeremy was an amazing person to work with. Thanks!

Manibusan

Apr 5, 2016

Probably the best sales experience I've had from a dealership. Frank was very knowledgeable and friendly. I'd recommend this dealership to friends and family for sure as long as Frank is the salesman.

HopeGee

Apr 3, 2016

I loved Columbia Honda, Jeremy Saunders was a wonderful help, getting me into the most perfect car for a first time buyer. He did a wonderful job getting me good monthly payments I can afford ando not have to struggle with college payments and car payments.

Stacey

Apr 3, 2016

The sales staff worked very hard to get me the deal I wanted, and I felt very comfortable with the entire process. I would highly recommend this dealership if you are looking to purchase a new car. Come here first!

RDGroner

Apr 1, 2016

Before going to the actual dealership, I looked through its website. After finding the vehicle I thought I wanted, I called and spoke with Kayla Pikop. She listened to my thoughts and ideas and we discussed the vehicles available. Later in the evening, I texted Kayla, she gave me her cell in case I had any questions, asking about pricing, rebates and discounts. She immediately answered all questions. I was so delighted with my experience already, the next day I went to the dealership to discuss a purchase. Again, Kayla was super helpful and VERY patient with me. Once I decided on the exact car, the managers worked with me on pricing and the finance department got me an even better percentage rate than I had on my pre-approval from my bank. There was no unnecessary haggling. Great experience from start to finish. I would without hesitation recommend family and friends to purchase a vehicle from Columbia Honda.

Tiffanesha Williams

Mar 31, 2016

I had an excellent experience today at Columbia Honda. The quality of the experience began before I arrived at the dealership, after I submitted an inquiry yesterday and received a phone call within a few hours. My sales representative (Ryne Armstrong) even returned a phone call after he had left work. This level of professionalism was even more evident when I arrived at the dealership this morning. Not only did they have preset appointments displayed for an easy transition upon arrival, but also Ryne was waiting at the front desk promptly at the start of my appointment at 11 AM. From the small things, such as making sure I was settled in with a perfect cup of coffee, to starting with pulling my credit information so that we could maximize on our time today, this was most certainly my best vehicle purchasing experience. The sales team was not only professional, but also personable, engaged, and conducted sales with integrity. I would highly recommend anyone in the market to purchase a vehicle, to find yourself at Columbia Honda. You will not regret it. Happy searching!

Ariel

Mar 30, 2016

Nothing more scarier than making this big of a purchase for the very first time! Thank you Nick and Caleb, it was fun and as easy as it could have been! I appreciate you guys helping me find what worked for me! I would say I can't wait to come back but hopefully it will be a couple years! By the way, I Love my New Honda! Thank you guys so much!

Jay

Mar 30, 2016

This was my first time buying a new car, and I just had the most amazing experience! Ryan Ewing, Mike Miller, Walter Moore and the whole team were helpful when I needed it; they left me alone when I just wanted to look around; even let me test drive my new car over the weekend!! If you don't like high pressure sales pitches and want to get the best deal imaginable, then I suggest you head down to Columbia Honda, they were just THE BEST!!

joe c

Mar 30, 2016

Our experience was outstanding , nick costansa was our sales rep , he went the extra mile to please us and the general manager was helpful also , Keith in financing got us fantastic rates , we greatly appreciate the friendly and helpful service , and will highly recommend Columbia honda to all our friends and family , thanks so much to all of you !! Lisa and Joe Crites

ncamp

Mar 30, 2016

Had a great experience. Everyone was very professional and answered all my questions. They worked with me the entire process and I walked away with a new car at a price that worked for me!

Rschupp1

Mar 29, 2016

Ryan and Trent were great at helping us with our new car purchase. They were very accommodating and friendly. I would highly recommend Columbia Honda for anyone wanting a smooth hassle free shopping experience.

Ciara

Mar 28, 2016

Ryne went above and beyond helping me purchase my new car. He was friendly and helpful through the entire process. Once I decided on the perfect car he had it inspected for me, and was honest about the few small things that needed fixed. I appreciated all of his hard work and honesty. I bought the car and had it fixed at Columbia Honda as well. I'm definitely returning for all future car needs

Honda2

Mar 28, 2016

We had an excellent buying experience with Michelle Benjamin and Columbia Honda. In the past, we had a less than pleasurable experience and Michelle made sure that we were taken care of this time. The finance manager, Keith Marlett was great and very customer oriented. We really appreciated their efforts to finalize our deal quickly.

Jennifer Smathers

Mar 28, 2016

So I went into the Honda dealership with no expectations of being able to drive out of there in a newer car that met my budget and feature wants and needs. By asking me some questions and really getting to know what my needs were going to be, Ryne suggested leasing a brand new Honda Fit. At first I thought, no way could this work with my budget! But after crunching some numbers for me, low and behold I was amazed and what we were able to work out. I am now happily leasing a brand new car and I am in love with it and I could just kiss this guy! I will never go anywhere else so long as I'm in Columbia :)

luetky

Mar 25, 2016

I worked with Frank on a trade-in. The management was very rude and pressured me. I spent close to 3 hours waiting around to finalize my deal. They clearly didn't respect me possibly because I was younger than most customers. Then they promised to send gift cards for good reviews on this site. I'm almost positive this is against DealerRater's TOS and will be reporting that to them.

Shara

Mar 25, 2016

We went to Columbia Honda for a new CRV and the experience was so easy. We were very impressed. Chris Campbell is an excellent salesman!

customer

Mar 24, 2016

Purchased vehicle from Chris Campbell. He was excellent to work with. He made the car buying process easy and enjoyable. I will be referring him to friends and family.

Jonesm004

Mar 24, 2016

Everyone was willing to help with anything I needed. Made an excellent first experience!! Michelle Benjamin was friendly and nice to me and my mom. My family has worked with her is the past and will remain to work with her in the future!

HappyCarBuyer1123

Mar 23, 2016

I went to Columbia Honda because I was interested in the 2016 Accord Sport. I was not planning on purchasing that day. Worked with Sean Farris (salesman) Caleb White and Mike Miller (Managers). Told them what my expectations and they were very understanding. They shot me the best deal the first time and gave me the opportunity to go home and sleep on it. Decided to purchase that day. I knew I truly was getting the best deal by them not pushing the car on me. Love the car and the experience you have a customer for life!

JK

Mar 23, 2016

One of the best car-buying experiences I have had. Kaylin quickly responded to my internet inquiry and spent time on the phone answering questions. Michele spent a considerable amount of time with me at the dealership answering questions and showing and test-driving various models. I found Trent's pricing very reasonable. Everyone I dealt with was courteous, professional, and I did not feel pressured to buy.

Darrell124

Mar 22, 2016

Frank went out of his way to provide me the pictures and info I needed to make my decision on the road as I travel most weeks and do not have the time to shop.

Shebas

Mar 22, 2016

The. Employees. At. Honda. Are. The. Great ess. Thwy. Worked. Alll day. To. Fet. Me into. A. New. Xar. 2016 honda. Fit. I. Love. It.

Gordon Atkins

Mar 21, 2016

I enjoyed my experience with this dealership. Everybody that I worked with was great. I was just going in to look at some SUV's and they pointed me to a good deal. They were very fast as getting everything done and on time.

Tfenny

Mar 21, 2016

Had a wonderful overall experience trading in my suv for a used Honda Civic at an amazing price! Would highly recommend Columbia Honda to anyone!

jrodz

Mar 18, 2016

I recently bought a used Honda Ridgeline. I had Ben McCanless as my salesman. He was very knowledgeable about the vehicle. He was able to show me all the maintenance records for the vehicle due to it always being serviced at this dealership. I was impressed by how quickly Ben was able to work the best deal for me. I felt he was always working to get the most for my trade-in, and the lowest price on the Ridgeline. I have worked with a lot of other salesman over the years, and most are more worried about how much commission they are going to make, instead of taking care of the customer. Brandon Kaufman in the finance office was also very nice and helpful. Ben McCanless has made me a life long Columbia Honda customer.

Miles & Cara

Mar 18, 2016

Nick was great to work with. He was friendly and helpful. He had great input without ever making us feel pressured. We are very, very happy with our new car! It was a great experience!

Dee-Dee

Mar 16, 2016

Brandon Kaufman (theblueshoedhondadude) is an awesome individual. To make a long story short, he brought me from sad to happy. I am excited with my new vehicle that he arranged for deliver to Chicago, IL from Missouri. My family now has a reliable and affordable car. Words really can't explain the joy that I have. I love my new Honda. Thank you, Brandon for all you have done. I look forward to working with you in the future. Columbia Honda has a very hard working young man on their team. Keep up the magnificent work!

KathleenB

Mar 15, 2016

We visited many dealers and found the staff and products at Honda to be the best. Our Sales Specialist, Kayla Pikop, was great. She was friendly, knowledgeable, and made the experience fun and exciting. Most important, Kayla seemed so confident in her cars that she didn't need to pressure us or pester us with phone calls and texts. We were so relieved to be able to take our time deciding without feeling cornered or manipulated. Kayla and her managers, Caleb White, Trent Custard, and Josh Badder, all went the extra mile to find the exact Civic my daughter wanted, and the Finance Specialist, Keith Marlett, was so helpful with ideas on how to best establish credit for my daughter and some great warranty and service packages to save us money on maintenance. It felt like we were dealing with longtime friends who genuinely had our best interests at heart. Gen. Mgr. Danny Hammack surely promotes this atmosphere. We would highly recommend Kayla and Columbia Honda to all our friends and will be back for our next vehicle purchase. My daughter loves her beautiful new Civic.

Shanebronco

Mar 15, 2016

Jeremy Saunders was extremely helpful and assisted us with every question we had. We got the exact car we wanted for a very fair price. The most enjoyable car buying we have ever had. Thanks Columbia Honda!

egaribay

Mar 14, 2016

I called this dealership about one used Honda CRV, but unfortunately missed out on that one. They knew what I was looking for and called me a week later with another good used CRV. Chris Campbell was very easy to work with. He kept in touch with me without being pushy and worked with me to arrange a good time for me to see the car. He listened to my concerns and addressed them without seeming dishonest. The price negotiation was very painless and I feel they were fair even though I am aware that the dealer needs to make money on a transaction, Chris told me about the fact that the extended warranty and gap insurance on my 2014 CRV were refundable and helped me find out who to contact. This resulted in approximately $2000 in my pocket for the refunds. The procedure for signing papers at this dealership was very quick and easy.I would recommend this dealership.

saundersj

Mar 14, 2016

Jeremy was so awesome. He was professional yet charming. He stayed on task and got me exactly what I was wanting! A great car at a great payment. Thanks

jen

Mar 13, 2016

My husband and I have been in need of a 3rd row seat SUV for a while. I was looking specifically for a Chevy or GMC. I kept an eye online for quite a while, but cars were going like crazy. I finally saw the Acadia we purchased pop up online and called that monday. Ryan was quick in letting me know if it was still available. We left at 3 (we live an hr away) and we're home by 7-8 with our new vehicle! They made sure the gas tank was almost full, and the vehicle was nice and clean. Not to mention through all the paperwork and such, my 9 year old and 18 month old kept themselves entertained in the playroom and TV/snack area the whole time. We were pretty excited to have gotten exactly what we wanted. The lot is huge and if you can't find what they want there, they have access to all the Machens lots also. Thank u so much Ryan Ewing and Columbia Honda!

Sab

Mar 12, 2016

Jeremy was an outstanding sales rep for my purchase. This is my third Honda purchase and I am very pleased. I love my car and will purchase from Columbia Honda again.

BrandonGipson

Mar 11, 2016

Josh Larimore really helped me and my family find the right vehicle for our needs,then proceeded to make sure the vehicle ran perfectly before he would allow it to leave his lot. Quite happy with my experience here,and will return when it comes time.

mystichorse

Mar 11, 2016

Had been looking to get a newer car with four doors and jeremy helped me test drive several cars and found one that was just perfect for me. Was patient and helped me explore several options for cars. Will definitely come back for any future car purchases.

Tj7777777

Mar 11, 2016

I had an excellent experience at this dealership, the salesman Jeremy Saunders was fantastic really cares about the customers needs. I will be recommending him for years to come.

hondaguy

Mar 10, 2016

Nick Constanza went out of his way to get me the best deal! Man of his word and I appreciate all that he did. I highly recommend this dealership and Nick! Dorian did a great job explaining the technology in the vehicle.Greg Ropp in parts was very helpful as well!

Kwamaine31

Mar 10, 2016

Experience was fast, easy, and exciting. This was my first time buying a car from a dealership and definitely didn't think I would be doing it over the phone. That's how comfortable Brandon made me feel. I felt that he would not steer me wrong and would give me the best deal possible that works with my budget. Lastly the service was outstanding. I live in Dekalb, IL and the are not kidding when they say they will deliver the car. I HIGHLY RECOMMEND Columbia Honda.

Miller97

Mar 10, 2016

The sales person worked with me to help find the best car for me. I am happy with the car I purchased from them. Thank you guys.

tallman1125

Mar 10, 2016

Jeremy was an excellent sales associate. Top notch service. We purchased a Dodge Nitro Heat. This vehicle was just what we were looking for. Thank You.

Kaylee C

Mar 8, 2016

This was my first time purchasing a car financed under my own name. As a young graduate entering the new world on my own, one could only imagine how stressful this could be. My parents insisted on being present-- if anyone knows my parents- my MOTHER is the hardest person to please....She always felt that salesmen try to take advantage of people- Especially newbies ..and refused to let that to happen to me. They insisted that they be present and do the talking.. so I went ahead and let them.. Ok ok- let's be honest I didn't really have a choice... SO... the 5 STARS really should be 10 STARS! Anyone that was able to please my mom so quickly and did EVERYTHING EXACTLY as she would like it- without hesitation nor back and forth bargaining deserves a 10! Trust me she was waiting for her "aha" moment.. it never came.. - Then my mom said.. "it's coming this is TOO GOOD of an OUT THE DOOR price....just wait and you will see"... happy that didn't come either!So, where can I start, upon arrival we were greeted by none other than the GM - Danny Hammock, we didn't know he was the GM as he didn't introduce himself as such, other than his name and extended handshake. (That's not a bad thing- to me it meant he didn't feel the need to make title known, he seemed more interested in what he could do for us)...He gets us introduced to Nicholas B.Costanza - now here is where I expect the drama from my mama to begin... Of course my parents have purchased many vehicles and they think they know EVERYTHING...they probably do BUT my mom is a stickler... she doesn't like wasting any time, states what I was looking for and isn't one to budge.Nicholas handled her like a charm, showed me what I was looking for, did offer me a chance to view other selections in case I wanted options. BUT didn't sway me from what I was looking at. Nice right... well little did I know that the budget and year model that I was looking at could enable me to "upgrade". Now here's where my mother assumes "here we go this is where they sway you into something similar in price but then after all is added up, we have hit over the budget.."Here goes my mother prepping for defense mode.... Crazy to think that Nicholas was in fact doing the opposite - getting me a newer model and color I wanted and price range I wanted- heck even down to the interior color I wanted...Even then I felt like I was getting picky and like mom said they more things you ask for the higher the price... Nick was like working some magic or something and getting the price to my budget so I could have that new car for my used car budget. My mom couldn't praise him or the GM enough, who of course - we had learned later who he was in the Columbia Honda hierarchy, :).. from Nicholas. She loved that Nick REALLY listened to her, cut to the chase, didn't try to divert, didn't waste many hours going back and forth haggling for hours.. etc.... COUNTLESS hours saved!! I think my parents spent more time getting to know the GM and talking about their bad experiences with other dealers ...Moms guard is down for sure-- when she starts venting about how other dealers played fast ones on them before and that's why she is her savvy self in car buying now..and wanted to be present for my car purchase.All the while Nicholas was going over the other details with me..although given a few minutes more, I am sure my parents would have purchased an UNNEEDED car just because they really liked them! I was impressed at the level of standard Columbia Honda handed to us, I was not just another person they needed to make a commission off of...But they did what some dealerships don't do.. THEY LISTENED!! My parents were VERY up front to Nicholas and said it like it was .. After all, this was my first car on my own that my parents weren't paying for so having them there helped me learn- JUST SAY what YOU want and let them WORK for you. Simple as that.. I felt that the GM (D. Hammack) had a good relationship with his sales team because he seemed very involved in many other sales going on around him- it wasn't just us that received his attention. He seemed to care about anyone sitting at a desk going over purchases with any of the Sales team. So I knew his presence was genuine - not a tag team part to help his salesman make a sale. He displayed it to everyone else on the floor.Nicholas did a wonderful job, in fact he was on point and truly understood that he was dealing with some very "difficult" parents... As I joked- but couldn't stress how my parents are a hard bargain to deal with. In the end he WON my mom over- she was more impressed that she was in and out in less than 4 hours. Let alone I was getting a NEW CIVIC vs USED one and didn't break the bank, wasn't entering into an extended loan length to "meet" my payment price, I didn't have to put any money down, and had a GREAT APR rate- almost to nothing... Need I be disappointed? I was ecstatic and taken back that Nick was really making this easier than I was expecting... He had professional etiquette, was beyond friendly, never pushy- and knew time was valuable to my parents and myself. After my sale was done and few days later passed he followed up with care of handling some minor details that were corrected and I could not be more pleased. This dealership exceeded my expectations and my parents have had MANY experiences at dealerships across the country. They even admit it was better than the dealer they got my moms Accord from...... Thank you, for everything ....You have made my first purchase amazing!! I love my CIVIC...So glad we stood in town and went to Columbia Honda first, before heading out to the list of dealers my parents had already mapped out along with their homework in hand... You gave me time to "bond" with my new car!--- But sadly you took away my moms "AHA!" moment... it's ok... I think she is happy to be proven wrong this one time :) How can I not recommend Columbia Honda ! Nick Costanza and Danny Hammack are worth paying a visit to!!

T-Bird5

Mar 7, 2016

The best part about getting my 2016 Honda Accord was not having to wait all day to get it done. My salesman Nick Costanza had everything ready for me such as my paperwork and the car parked next to the door. It was quick and painless.Thank you for all of your hard work and making it easy on me.

Brandon

Mar 6, 2016

The dealership had lots of cars available and we willing to work with us on selection. The sales team were knowledgeable sales team. It was a good and clean atmosphere.

Ann2

Mar 5, 2016

I had a wonderful time working with Kayla Pikop and Mike Miller at Columbia Honda. Kayla is a bright young woman who was friendly and helpful as we looked at the 2016 CR-V. I appreciated the fact that both Kayla and Mike Miller were motivated to keep me in a Honda. Even though negotiating a price isn't particularly fun, these two were fantastic to work with!

Justinkeith91

Mar 5, 2016

What can I say Ryne went above and beyond. Made the drive from Springfield MO just to come see Ryne and ended up driving home with an accord for myself and trading my wife's car off and getting her a civic. I've worked in the car retail business and Ryne did fantastic. I'm a hard sell so getting two cars out of me is impressive! Thanks Ryne! We love our Hondas

hondatouring2016

Mar 3, 2016

I could tell that I was dealing with a good salesman when he gave me a great price right off the back on the car I wanted. They also had excellent Google+ reviews, so I felt comfortable buying out of state! Nicholas was very fast at getting stuff done. I loved that! I spoke to about 30 different salesman over the course of about 5 days and I you could tell pretty quickly which ones were honest and which ones treat their customers like crap. Columbia Honda was a pleasure to work with. Thanks for the amazing car guys!!!

Gerds

Mar 2, 2016

My husband and I were interested in the Honda CRV. Ben McCanless was very helpful. Although we did not purchase or lease the CRV, all of our questions were addressed and it was a pleasure working with. Ben!

TimothyABeavers

Feb 29, 2016

Sean helped me, called told him the vehicle I was looking at when I showed up had it out from waiting with a full tank of gas he got all the paper work while when on test drive and was ready when I got back. Easiest car buying experience by far.

Dianne

Feb 28, 2016

I definitely will do future Business ONLY IF BILL SHELTON.HELPED ME Bill was great and very The Dealership had a large inventory of clean, used vehicles. BILL SHELTON talked to me on the phone and the car was as promised. We took a test drive and ready to buy. Then things went downhill. We waited 2 1/2 hours to sign the finance papers. When we arrived, there was one customer looking at cars. After our test drive, another customer had come in. I personally watched 4 customers THAT CAME IN AFTER US .being taken for finance. We had been pre-approved for credit.and papers were approved and ready, but we ad to wait for finance, who did nothing but try to sell us service plans etc. If that car was available ANYWHERE ELSE, WE WOULD HAVE LEFT. if not for Bill Shelton... .

Mike

Feb 28, 2016

I knew what I wanted and what I was willing to pay. The salesman knew I was serious and did not try any high pressure sales tactic. Also, time is very valuable to me and my salesman was ready to complete the transaction when I showed up the next day to pick up the vehicle. This the 2nd vehicle I have bought at this dealership. They are very courteous and good to work with.

Peg43

Feb 26, 2016

Working with Josh Larimore was a very easy process. He and T.J. in the service department were very helpful. Would recommend Columbia Honda to everyone!

Casady54

Feb 24, 2016

Working with Ryan Ewing of Columbia Honda was a pleasure. He made the process very simple, easy to understand and was able to answer any questions I had. Highly recommend this dealership - don't waste your time with others!

Dyer Clan

Feb 20, 2016

The five star rating is based on how wonderful the whole experience was for my husband and I. Frank was an amazing sales person and helped us find a vehicle that is reliable, affordable, and fit our family size. Nick Rogers in the service department led us in the direction of this dealership. If it wasn't for his referral and dedication to the dealership and eagerness to help friends in need find a great place to find the right vehicle, my family would be in a vehicle we didn't want and we would be paying way to much. Thank you for being so great.

Marthaespinoza

Feb 19, 2016

Me gusto mucho me atendieron muy bien muy amables. Si recomiendo yo a mis amigos y familiares a comprar aqui tambien. Really nice people. They did their best to get me what I wanted... My Honda Pilot

Sergeant

Feb 18, 2016

This was my first time buying a NEW car, and first time at a dealership. I was apprehensive about the whole thing, however once i walked in and began talking with Josh and Keith it became a wonderful experience. They were not pushy, and i felt as if i was treated like family. They we're professional, curteous, knowledgable, patient, and i will not hesitate to return and give them my business. If you are on the edge about going to see them, do it...you will not be disappointed.- James Klinefelter

Ashleybuck

Feb 17, 2016

They found me a great car in my budget and gave me a good price on my trade in. Ryne could not have been more friendly and helpful. I would definitely recommend Columbia Honda.

crystalena529

Feb 17, 2016

My name is Crystaline and it has been 10 years since I bought a car. I help people finance cars in my line of work but haven't purchased myself so I was anxious going in. Kayla and Trent couldn't have made it easier! It was a low pressure interaction, I was treated respectfully and ended up with a car I love. Kayla was a great salesperson with a cute personality and super easy to be with and Trent was super accommodating and friendly. I would totally recommend them to others I know and they made the whole experience smooth, easy and really personable. I chatted with some other employees when I was sitting around in there and they were friendly too, notably Bill Shelton. You guys were great and really took a lot of stress off my back with this whole process. Thanks so much!!

IsidroL7

Feb 16, 2016

It was my first time buying a car and I was a bit nervous about the whole thing but as soon as I walked in I was greeted and asked if I wanted anything to drink or eat and I was immediately feeling less nervous. It's a calm environment and they don't pressure you to buy anything, they work with you and make sure you're truly happy with your selection. I recommend this dealership to anyone looking to purchase a vehicle. Hands down the best dealership around this area.

TGR62

Feb 16, 2016

Bill made sure that I was taken care of and had everything that I needed. Want a Honda? Deal with Bill Shelton. He is still with you after the sale.

Yoli A

Feb 16, 2016

buen Experiencia mi opinion personal lesley y sean hacen buen equipo juntos se siente buena. Bibra trabajar con ellos nos tratan y explican todo con mucha paciencia...muchapaciencia recomendaria para regresar.

ChevyDan

Feb 15, 2016

They were quick with the selling process, listened to what I really wanted, and made it happen. I got a great deal and would defintely go back and buy my next vehicle..

kylezanone7

Feb 15, 2016

They were easy to work with and answered all of my questions. They were willing to go at my pace and didn't push me to make a deal until I was ready. Once I did make the purchase the staff had my car all cleaned up and ready to take home in a short amount of time.

C . Drewery

Feb 14, 2016

Bought a 2012 Silverado a couple days ago and absolutely love it. Bill did everything in his power to make sure I had a positive experience. Once I told him my budget he never tried to sell me anything over it. I honestly feel like Bill would've treated me the same no matter what my budget was. I would definitely recommend Bill to anyone looking to buy a new / used car.

Oneanddone

Feb 14, 2016

Bill Shelton has taken excellent care of our family for our last two new vehicle purchases. We appreciate his candor, humor, expertise, experience and patience.

Happy Customer

Feb 13, 2016

We very much enjoyed working with Bill Shelton. He is a pleasant guy who made us feel welcome throughout the transaction. He provided prompt and accurate information. He is a true asset to the dealership.

stevenhermann

Feb 13, 2016

Made the buying of a car easy and enjoyable. Knew the car inside and out, took the time necessary to show all the features. We drove off happy with our new car and happy with experience.

MidMoGuy

Feb 12, 2016

Going in, I didn't know what to expect. I didn't want a particular car, but I did want something nice and reliable, although with my credit, bad but not good, I wasn't too sure about it. They assured me that I would be able to obtain what I had wanted and I did. The credit process was very easy. While waiting, Honda staff would stop and ask me if I needed anything every few minutes. Everything was explained to me in a way that I could understand. I was able to get into a nice Honda Accord. The salesman explained everything there was to know about my car. I love it. The Finance staff that I dealt with was the same way with explaining everything as far as paperwork. I have recommended others from my job to go to the same dealership. They received the same customer service, and obtained cars themselves. I highly recommend Columbia Honda, as they will continue to get my business.

BrandiTrevino

Feb 8, 2016

Brandon went above and beyond my expectations, never letting me/anyone else give up. He cares about his customers and made this best experience ever!

katrina.926

Feb 4, 2016

Over the top experience!!Morgan Jennings is outstanding and knows her stuff with no hassel or run around.Sold old and bought brand new car all within couple hours!Even brought my 6 year old and the staff Storm Bugh was a lot of help in keeping him entertainmented.Honda is the place to go!!

Mark L

Feb 4, 2016

Being in sales myself, buying a car has always seemed to be more difficult than it needs to be. I have to say that Columbia Honda made the process enjoyable. Our sales person (Robert Keeton) was polite, professional, and most of all patient with me. I told him already, I'll be back for my next Honda buying experience. I live closer to about 5 other Honda dealers in the STL metro area yet, Columbia Honda earned my business. Brandon Kaufman from Finance was also great explaining the various coverages and completing the paperwork. Nice job Robert and Brandon.

PObrien

Jan 30, 2016

Michelle and Sean are amazing!! We always felt like they were our personal team - they set out to make our experience and our purchase the best it could be, and they succeeded!! I would highly recommend them! Brandon did our paperwork and it was quick and painless - like he promised. We also met Danny, the manager, who was as much a part of the team at getting us the best deal as Michelle and Sean were. We absolutely have nothing negative to say about our experience with Honda of Columbia!

Dirte

Jan 29, 2016

The service was excellent! The people were very friendly! I would recommend the staff I dealt with to anyone!if u wanna biy a car and not get the runaround like other places go talk to Josh!

Tyler75707

Jan 29, 2016

I dealt with Joshua Larimore from the sales department and with Mike MIller, Sales Manager, to lease a new 2016 CR-V. I still had a couple of months remaining on my old lease and they were ablt to buy out the remaining lease payments and get me into a new 2016 vehicle for the same payment that I had with a 2013 Honda Crosstour. The dealership was very well run and held the customer in very high esteem. This has been my first encounter with the sales group at Columbia Honda but have used their Service Department in the past which was also very good. I would hardily recommend this dealership to anyone looking for a good price with little need to negotiate a good price on a quality Honda product. Would definitely purchase another vehicle with this sales team.

JesseK

Jan 28, 2016

So as you can imagine and may have experienced yourself, dealing with car dealerships can be quite the pain in the rear. This had happened to me on a few occasions in the past (to be clear it was with other dealers). So when the time came to start looking for a vehicle, I dreaded it. Enter Josh Larimore. I have known Josh for a while, so I decided to give him a shot. I spent a couple days looking at their inventory online, as well as a few other places, and doing research on what type of vehicle I might want. I called and told him I was coming in to look at a couple of cars on a particular day and time. When I arrived he was waiting for me with a smile and a handshake and of course greeted me by name. Unfortunately my top pick had been sold, but my second, third, and fourth were available. After test drives I settled on a car. Now for the wheeling and dealing..... right? Not so much...... at least not with Josh. Josh was a straight shooter on the deal. Hey, honestly we could had big discussions about value, and why this and why that....... or, we could _not_ do that and just get straight to it, which is exactly what we did. Here is my vehicle, which books for X, and here is your vehicle which books for X. So lets do deal X/X and get the papers signed. Yes of course the manager had to try to step in and try to haggle a bit, which I understand is his job. But Josh and I had a deal and that was the deal that I got. After all, you have one excellent sales guy, and he did a great job with me..... so let him do it. That being said, it was not at all high pressure, and the deal Josh made with me was fair and reasonable. The manager honored it, and I got it.Even the part with the finance guy was pleasant. Of course it is his job to offer the extended warranties and such, which he did quite well by offering lots of options. But what was even better than that was that I felt no pressure at all, even when i declined those warranties. He said "no problem" and finished the paperwork.Now..... the best parts...... They were able to cut my previous interest rate in half, lower my monthly payment by $450 per month, and put my in the car I wanted all within a couple of hours. Great Job guys! You will certainly have first shot of my business in the future!

Stefen

Jan 27, 2016

Dealership and Salesman were all very helpful at getting me the best deal possible. They went above and beyond by showing comparisons on what my car and the car I was looking at was worth.

Dina

Jan 23, 2016

Josh Larimore was super helpful in meeting our specific request. He was so friendly, patient and knowledgeable. Thanks Josh for setting us up with a new Honda H-RV. I love it!

Tracie Vangel & daughter Christina Easley

Jan 22, 2016

The perfect car in one hour! Morgan, Brandon, Brandon, and Kaylin! Thanks for your over the top customer service--sharing your expertise and causing results quickly all while being friendly and genuinely caring about our experience. You guys are incredible, from the delicious mocha to the selection you provided--we are thrilled with what you found for us. Thanks also for your patience in answering questions and being flexible with a time to meet with us. Your follow up was professional and appreciated! Tracie Vangel and daughter Christina Easley, Columbia MO

Ged71

Jan 20, 2016

Brandon Kaufman and Josh Larimore were amazing! They went above and beyond to meet my needs. I am extremely happy with my purchase and with the level of customer service I received. I will recommend this dealership, Brandon and Josh to everyone I know who is in the market. Thanks again!

Krisha82

Jan 20, 2016

I showed up to trade my car and get something bigger and more comfortable for my family! I left so happy and satisfied! Would definitely recommend this dealership!

joe12

Jan 18, 2016

We have purchased several vehicles from Honda in Columbia. We never felt as though the customer service was a point of interest with fletcher honda. However, it was great to hear from all employees how the new ownership has an emphasis on their employees. It really does show. I took my older Odyssey for a simple headlight bulb change and Tyler took the time to not only call me back the day before to confirm they had right bulb, but quickly installed for me. I will not forget when more serious repair required..

Ted

Jan 13, 2016

I have been driving one or another Honda since 1990. For as long as I can remember Autum has been the smiling face of Honda service.

Honda lover

Jan 9, 2016

We have purchased numerous vehicles from many dealerships throught out the U. S. and Columbia Honda is by far, one of the best experiences we have had. Sean Farris, our sales representative listened to us, didn't try to upsell us, gave us time to talk alone and answered all our questions. Mike Miller, the Sales Manager, was also excellent to work with. He said our car would arrive in 5 days but they got us the car in 4 hours. It is perfect! Thank you, Columbia Honda for an excellent experience. We chose to drive to Columbia to purchase our HR-V rather than Jefferson City Honda because of our bad experience with their service department.

Doug62

Jan 7, 2016

I have purchased many cars and this has to be the easiest and best experience yet! I would highly recommend this dealership.. From sales to finance to delivery down to Little Rock.

jonesy

Jan 7, 2016

Everyone at the dealership was very friendly and cooperative in helping me find the vehicle I wanted. They were very kind and professional. Really enjoyed the experience.

aratley66

Jan 4, 2016

We came to get a safe, reliable car for our teen. We worked with Kayla, Trenton, and Brandon. We gave them our criteria and price limit, and they brought the perfect car the first time. There were some minor glitches we noticed right after we left, so we returned and were taken care of immediately. They got their top tech involved and resolved the issue quickly and completely. Their concern on making sure we were completely satisfied was very much appreciated. The glitches turned out to be very minor, easily explained, and easily fixed. We left with a great vehicle at a great price, and with the knowledge that we could return with any concerns and they would be promptly and professionally resolved. It's nice to find a dealership that believes in customer satisfaction above bottom line, and that stands behind their name with pride. We can happily recommend this dealership to anyone who wants a refreshingly satisfying car-buying experience!

GG

Dec 11, 2015

As shopping online and then hitting the lot. Jason took notice and ventured out to greet me. In a nutshell, I was very specific on my wants and needs and though it took some time, He got it right.Thanks Jason. I just may comeback again...soon.

YayCivics!

Nov 28, 2015

I am writing to you to tell you about a fantastic experience I had with your car salesman, Ryan Ewing.I bought a car from him in mid-July. It was an amazing experience. He was very knowledgeable, patient, and set me up with the perfect car. It is the experience since that rainy day, though, that has proved him an exceptional car salesman. For almost a month and a half after the purchase, he kindly and generously made himself available for any questions I had about the status of the title, questions about the car, and other helpful information. I do not know what I would have done without him! He was so reliable, nice, and well-informed. I wish I had been able to write sooner, but as a full-time elementary school teacher and full-time graduate student, I have been short on time. I could not wait, though, until the Thanksgiving break to have the chance to finally write you. Please consider my dedication in writing you even after so much time proof of the truly amazing experience I had at your dealership thanks to Mr. Ewing.Ultimately, Mr. Ewing did a fantastic job. Thank you for the chance to commend his hard work.

gyenyame

Nov 23, 2015

(Velma ) Its T.J, he knows, he is patience, he is nice & polite, he is someone you can always trust leave your vehicle with go and come back its good to run.

MHS

Nov 21, 2015

My husband and I had a 2010 Honda Odyssey EX-L minivan we had bought new from this dealership (previously Fletcher Honda). My husband is 79 years old and has neurological problems including Parkinson's and I am also elderly and disabled. Our 2010 Honda Odyssey was in pristine condition with only 23,200 miles on the odometer and top quality Michelin tires rated to last another 27,000 miles. We were interested in upgrading to a 2016 Honda Odyssey only because of the latest safety features. I phoned Columbia Honda for a rough estimate of the trade-in value of our vehicle. I gave sales manager Trent Custard the VIN (vehicle identification number) and odometer reading so he would know exactly what features this vehicle had. He phoned me back and said our trade-in was worth "$16,000-$17,500 and even more depending on the condition". He also said if we bought a new vehicle NOW, we would get a great deal because of end-of-the-month incentives. I phoned the dealership on October 31 and said we would stop in just to see if we were even interested in a 2016 Odyssey because out-of-town friends with a 2013 Odyssey told us that getting in and out of the front seats was not easy for someone with disabilities. We did not research reasonable prices because we had no intention of buying a vehicle because of this possibility. However, we got into the front seats of a 2016 Odyssey at Columbia Honda, took a test drive, and liked the new van. Columbia Honda's website advertises no high pressure sales tactics and fair prices. Trent Custard had assured us we would get a great deal because it was the end of the month, so we believed him and traded in our 2010 van for $17,500 towards the new van on the spot, paying $1902.50 off MSRP without going home to check sites like Edmunds.com regarding average price paid for this vehicle. When I checked Edmunds.com I learned that average price paid for the new vehicle is $3,429.00 off MSRP. I phoned our previous saleslady now working with Trent and told her we had been misled regarding a fair price for our new vehicle. She said she would discuss my displeasure with Trent and to come in the next day. When we met with Trent the next day, I told him we had paid $1526.50 plus tax over the average price paid and I asked for some concessions from the dealership. He essentially said, "Tough luck. Average selling prices listed at Edmunds.com are nationwide and not applicable to Columbia, MO." Also, he said we should not have waited almost three weeks to ask for any of the things I suggested I would like to receive: Extra key programmed for the driver side door because I kept dropping the key between the front seat and the useless nuisance to me center console and could not get it out without going into my house for an object like a butter knife to help: "No Way! Those keys are expensive!"(We gave them three remote keys with our trade-in.) How about a Honda extended warranty? "Forget it! Too expensive!" How about full service for three years? "No! I already gave you one free oil change!" (Wow! How generous!) My husband and I are elderly so he knows this will probably be the last vehicle we buy, plus it will be driven even less than our 2010 trade-in, so we would not need much servicing. By the way, our 2010 van for which we paid $34,000 plus tax new from this dealership and traded in for $17,500 was driven home that very day by a new buyer. Basically, all it needed was light vacuuming and a fill-up of the gas tank. (We later found out it was sold for $20,298, which is $2,798 more than the $17,500 we received.) I find it hard to believe persons from Columbia Honda did not deal with me fairly. I know I was stupid for thinking they were being honest with me, but I am not favorably impressed after I later found out I had paid over $1500 more than average selling price and they refused to give me anything at all in the interest in customer good will. In addition, my husband is biased towards Michelin tires, which we had always had on previous vehicles, so he discussed the matter with Trent on the day of our sale and we were told we would be able to switch to Michelin tires as soon they got in a vehicle with Michelins. When we then went in and asked when we could expect to receive our Michelin tires, we found out we would get them as soon as they got in a USED vehicle with Michelins. What? We are going to be stupid enough to trade our low-mileage (121 miles on the odometer at that time) Continental tires for used Michelin tires if/when they become available?

Joy

Nov 20, 2015

I was prepared for a big bill and when I called and spoke to TJ he said he would take care of me and to just swing by. He was great and was able to fix my problem in a short amount of time and more importantly cost less than $10. The staff there is always very helpful and friendly. I will continue to keep bringing my vehicle there for service in the future.

Nichole

Nov 16, 2015

Got within $200 of what we were wanting on our trade in had to do some negiotiating but finally worked with us on what we were wanting

Ty

Nov 14, 2015

This dealer has great staff and fair pricing. Out of all the service shops in town, I choose to take my Honda to this dealership because I trust them. No fixing something that is not broke here! The staff is excellent at explaining anything that is wrong with your vehicle and letting you know if the repair can wait until your next visit. They have perfected the customer experience and make you feel like part of the family. Because of my outstanding experiences with them, I will be purchasing next Honda at this dealership.Thank you!

Bumpy

Nov 13, 2015

Everyone in the dealership is very helpful and really care about their customers. I had just purchased 4 new tire for our Accord that has a 168000 miles on it. They made sure that everything was look at so I could get another 50000 mile out of these tires as well. Thank you for a job well done!

jarvis15_2000

Nov 9, 2015

I have four vehicles, none of them being a Honda, but I still enjoy everyone that works there. They are honest and care about their customers. All the service advisers are always prompt and courteous. I highly recommend them to my friends.

CB

Nov 6, 2015

I enjoyed working with Frank! It seemed like working with a long time friend, but only new days. Responded promptly, positive, and helpful. Thank you so much for your time!

A Very Thankful Customer

Nov 3, 2015

There's a lot to this story but here's the short version. I was driving my dad (grew up in KC as a Royals fan, now lives in NY) to KC from STL (where I live, after growing up in NY as a Mets fan) to attend Game #2 of the Royals v. Mets 2015 World Series. Broke down on I-70 and had a great tow truck driver deposit us at Columbia Honda. First pitch was just a few hours away, we'd been making great time, suddenly had no car and making it to the game seemed less likely with each passing minute. TJ greeted us with a smile, quickly determined how badly we needed to get back on the road and calmly reassured us he'd get us taken care of. He sure did. Turned out all we needed was a new battery but he balanced running all diagnostics to ensure we didn't break down again against the need to get rolling towards Kaufmann Stadium as quickly as possible. Without TJ taking a real interest in helping us get back on the road QUICKLY and SAFELY we would have missed the World Series game and not had the memorable father/son experience that we were counting on. And TJ even called me the next afternoon to check in and make sure we made it to KC for the game and safely back to STL without further car trouble. TJ - your customer experience was really fantastic and we are so fortunate to have met you last week. You saved us!!

Happy customer

Nov 3, 2015

T j Mitchell was friendly, courteous and a pleasure to work with. He was well spoken. I will be coming back for service again because of my experience with him.

crazyks4

Oct 31, 2015

I drive over an hour to have my car Honda serviced at this dealership. It simply do to the friendly and excellent service I always receive. I don't trust anyone else with my car.

Dadofnewdriver

Oct 31, 2015

I dread car shopping, but the friendly, straightforward staff were easy to work with. Best car buying experience my wife and I have ever been through .

MJB1906

Oct 31, 2015

Stopped in to see TJ for an issue with one of the seats. He was very friendly and helpful. One of the best experiences I've had in a service department.

Owner of 4 Hondas

Oct 31, 2015

The Service Department at Columbia Honda always provides great service. John, Autum, and T.J. always go above and beyond to see that I get great service as to the work done and in making things convenient for my schedule. Today, T.J. took care of an update of the software for our power steering and made extra efforts to get the service done with a fast turnaround for me. We have four Hondas and service them all at Columbia Honda because of these great people in the service department.

Dan Sites

Oct 29, 2015

The service and customer care here are wonderful. I have had several services performed here and am always satisfied. They all go the extra mile.

Hard to Please

Oct 29, 2015

Got a recall for the power steering om my 2013 Accord on Tuesday morning. While I was out running errands Wednesday, I went by the dealership to schedule an appointment to have the recall service done. TJ told me they could get me in the next day, Thursday morning, if that worked for my schedule. I arrived at 8AM and was Done and on my way by 9AM. GREAT JOB GUYS!!!! Every other place I have ever been for service I have had to wait days to get in and leave my car all day or maybe two so they could work on it when they got around to it. Definitely not the case here. TJ and Autum are very respectful of their customers time and schedule. They make appointments at the convenience of the customers schedule, not when they feel like getting around to it. My 2003 Accord, then 2008 and most currently my 2013 Accord have had all their warranty and service work done at this dealers service department and they have ALWAYS done an excellent job.You will not find a better place than this to have your Honda serviced. Guaranteed

priuslover

Oct 29, 2015

I went in for my routine oil change and was greeted right away. The service adviser was very helpful and directed me toward the waiting room. The service was very fast and I was in and out in no time.

SassySarah

Oct 29, 2015

I get great service every single time! They always greet me with a smile and take very good care of me! I won't go anywhere else! I bought my car there 2 years ago and it has been the best used car I have EVER had! Would not hesitate to buy another car there and send anyone I know looking for a vehicle there! They are my go to dealer!

65 vette

Oct 28, 2015

Columbia Honda does all our Honda service and sells us about 75% of all cars in our fleet. All staff are friendly and never seem "too busy" to wait on us.

ChrisSpradlin

Oct 28, 2015

Anytime I need service, I can count on the team at Columbia Honda to get my car in and out quickly and the pricing is honest and fair!

MBS Cars

Oct 28, 2015

I am always greeted with kind words and a smile when I get service work done at Columbia Honda. At other dealerships I've had to stand around, wait, and hope some service technician feels like helping me. Not the case at Columbia Honda, I am always greeted immediately and asked how they can assist me. Never had one bad experience at this dealership.

Dcb84

Oct 23, 2015

This dealer was well organized and patiently helped me with all of my questions. I didn't feel like they wanted to just take my money. They are definitely my go to dealer in Columbia, mo!

Smcrae27

Oct 22, 2015

I can't say enough about Jacob Thomas! Really helped me. Not only in the logistics of buying my first car but he educated me on Honda in general. Made me feel way less stressed and anxious! Very very very happy! I would recommend this place to anyone! Great people! Great experience!

jrwoodland

Oct 19, 2015

Outstanding counseling by Service Personnel. Always give alternative strategies, where possible. I always feel they care about their customers and want what's in the customer's best interests. Very competent, clear, and friendly with explanations, TJ in particular. I've had a bit of trouble lately with my 1994 Accord Coupe; unhesitatingly, I'm given a loaner. Wouldn't think of going anywhere else for service or the purchase of a new car (currently waiting for my 2016 Accord Coupe Touring to arrive).

happy camper

Oct 15, 2015

On 10/12 we were returning home from vacation and were about 160 miles from home when the engine light came on in our 2011 Honda Pilot, which we had purchased 2 months before. It was about 5:30 pm and out of desperation we called our dealership. TJ Mitchell was the only person still there and did answer the phone. We explained the problem and he told us to go to Auto Zone to get the codes checked and to call him back. We did make it home that night. TJ called first thing Tuesday morning to be sure we were home. We took the car in and he made sure it was taken care of. We appreciated the good service, but as two females traveling and a long way from home, it was wonderful to have someone willing to work after hours to be sure a customer was taken care of. We really appreciate TJ and the service we received.Pat Burns

Hard to Please

Oct 12, 2015

I have owned several different brands of vehicles and wouldn't recommend ANY of them because of their nonexistent customer service and poor, shoddy work. That was before I found Autum and T.J..I took my '03 Accord in because the temp/radio/info screen went bonkers. I asked to have it checked out and get an estimate before fixing it because I was really expensive to replace it, and the car was out of warranty. I returned to find they had replaced it at NO CHARGE, even though I hadn't purchased the car from them, because it shouldn't have failed. I have been a customer ever since. They are honest, provide excellent service,very professional and treat you like family. They always great you by name and actually listen to their customers. If you haven't tried them, then you have no idea what true customer service is all about. Trust me, you won't ever want to go anywhere else.And by the way, the sales department is also excellent. Truly courteous, professional and very helpful. I stopped by to ask a question or look at something or other probably 50 times before I bought my car. The sales person was always helpful, knowledgeable and happy to answer all my questions till I was absolutely sure of what I wanted. Recently I met Ben McCanless; he is the same way as my last sales person at this dealership. Great guy, glad to answer questions, very knowledgeable and very patient.

joeKC

Oct 6, 2015

This is not a typical buying a super reliable Honda story at a Honda dealership. This is about buying a used Ford F250 Diesel truck at a Honda dealership. I found the truck online at cars.com and was attracted to come see the vehicle 150 miles away by the price, mileage, and powertrain warranty. I figured that since the truck was at a Honda dealership they would also make sure the truck was tip top. Unfortunately when I took the truck for a test drive, in the first 200 feet, I tested out the 4x4 high mode. It turned on the defroster which means that the 4x4 was broke. I was really bummed because I drove 2.5 hours for nothing. The service department stepped up and put it on the lift and said we can fix it! I was a little skeptical but noticed one of the service guys drove a 2500 diesel, so I thought what the heck. After a bit of negotiation, we finally agreed to a price and they gave me a fair deal on my trade in. All in all I was pleased. In the state of Missouri, you have 3 days to return a vehicle to a dealership. During this time, we had discussed that I would take the truck to a local diesel specialist shop in Kansas City (Absolute Powerstroke in Liberty) to get it checked out (I dont know a thing about diesel engines). After they checked out the vehicle they discovered an issue with it (known issue with the 6.0L Ford Diesel engine). The Honda dealership said, no worries we will come get the truck and fix it. The sent a driver out and swapped me for a loaner car while they fixed it. They did a great job getting in repaired in a couple of days and sent a driver back out to swap me cars. I couldnt be happier. Columbia Honda was more than fair and I felt like they did an excellent job in customer service. If you are thinking about getting a new or used car, be rest assured they will do what they can to make your experience easy and frustration free.

old gray mare

Sep 27, 2015

From out of town. Had a dead battery. I was tired and stressed out. came to the service dept to see if they could help. TJ Mitchell and Drew Quinn assured me they could. Had the car jumped and came back to the service dept. They checked to make sure that was the problem, had a new battery put in and was out of there in less than 30 minutes!!! How wonderful was that!!!! TJ Mitchell and Drew Quinn were very pleasant to work with and very helful!!!!Thank you!!!!!!

Vkspp9

Sep 19, 2015

Michelle Benjamin excellent car salesman, not pushy or aggressive. Very personable and makes your car buying experience fun. Will never buy a car from any other dealership, and gave me over $1000 more than my old car was worth.

smdked

Sep 16, 2015

This is the 5th vehicle we have bought from Michele beginning when she was at Albert Buick Honda then Frank Fletcher Honda - she is amazing and the reason we keep coming back. Several others helped when Michele was unavailable, Ray, Josh and Trent and Patrick. Thanks to everyone! Did not care for tactics of financing department.

g254520

Sep 12, 2015

I had a great experience buying a car this past week with Columbia Honda. Brandon Kaufman made this really easy. He was well versed in all of the vehicles and was able to answer any and all questions that we had.Even though we came in late in the afternoon Brandon was happy to help us and to get us on our way with a new car. Everyone at the dealership was great they spent the time to make sure that we were well taken care of. If your looking for a Honda go here!

CoMoOkie

Sep 11, 2015

After buying a car for my wife, we decided to replace our SUV a few weeks later. Brandon was extremely patient and helpful in making sure we got what we wanted while still being mindful of our budget. Keith made the financing process very smooth, which made the whole experience very enjoyable. Normally I have buyers remorse buying socks... I had none after working with these guys.

joe/jessica 45

Sep 10, 2015

RYAN EWING WAS OUR SALES PRO AT HONDA DEALERSHIP IN COLUMBIA.HE DID A GREAT JOB DEMONSTRATING OUR PURCHASE AND FACILITATING THE CLOSING OF OUR DEAL.THANKS ,JOE/JESSICA GIACCHI

CV

Sep 8, 2015

Had a very nice and smooth business with this dealership even this is the first time to buy a used car from other state. Kaylin - Business Development Manager was very patient and helpful in our first communications. The dealership also arranged a staff to pick me up at the airport and bring me into the dealer. Jermaine - salesman was very nice and helpful in responding to all of my questions. Both Kaylin and Jermaine seem to do extra works/offers to ensure their customer leaving the dealer with satisfaction. Chris at Finance department is also a nice gentleman to work with. Thank you all!

K.Wagner

Sep 8, 2015

I initially meet Brandon at the Jefferson City Fourth of July celebration going on downtown. Brandon was displaying the brand new 16' Pilot which was super awesome! I had a 14' Toyota Highlander that I was very happy with but I also own an 04' Odyssey and prior to that a 99' Accord. So needless to say...I'm a true Honda girl! Brandon was passing out his BlueShoeDude towels with his business contact info. on them. As I walked away I couldn't help but think, wow, I need to see Brandon about trading my sweet Highlander for the Pilot. Needless to say, my experience with purchasing my 2016 Honda Pilot was made very easy and attainable with Brandon's superior customer service! Brandon is a super nice guy and knows his business!

1984Honda

Sep 3, 2015

After reading several outstanding reviews on various websites, I decided to negotiate a car price over the phone for a certified used 2013 Honda CRV. I asked for assessories to be included along with an extra key. When we got to the dealership, the accessories were installed. My first clue that something was different with this dealership occured when the salesman presented us with 2 keys. He said key number 2 was the extra key I had negotiated. We told him we expected 3 keys. He promised to get right on it.The salesman said the car had not been detailed, so we had to wait. We thought we were waiting for a key and detailing. When we were escorted into finacing, we were told the car did not have an extended warranty. We protested that we bought a Certified Used Honda. I even wrote the word Certified on the sales contract because I was starting to get nervous about what was promised and what we were getting. When we handed over the check, we were given 2 keys, not 3. Then I wrote on the contract that an extra key was included in the deal. Our salesman said the key was not ready and he would mail the key to us. We drove away in a car that did not have a full tank of gas. The next day I noticed that the sunvisor was broken on the drivers side and the fog lamp was cracked on the passenger side. I read through my paper work, and it clearly states that a Certified Used Car goes through an inspection, and they replace any broken items with genuine Honda parts. I took pictures and then texted them to our salesman Caleb White. He said he would send us a check for $170.00 along with the key. After over a dozen texts and phone calls, three weeks later we got a key in the mail that does not open the car door. A check for $170.00 was included in the envelope. I texted Caleb and he told me that the key needed to be programmed. I called a local dealer's service department and was told that the door is mechanical. If the key does not open the door, it won't start the car. The local dealer will cut a valet key and program it for $145. The fog lamp costs $300 to replace. I did not get an estimate on the sun visor. This is such a nuisance. I called Caleb White, I called his boss, Mike Miller, I even called Keith in finance, since he gave me his card and said to call him if I needed anything. None of these people called me back. I finally called Honda Cars of America to open a dealer complaint with them. It's been a month, and I do not have the extra key that was written in the contract.My best advise is to avoid this dealership. There are many great Honda dealers that treat their customers well. I love the car and despise this dealership.

madmom76

Aug 27, 2015

No title as of a month after purchase of car. Numerous problems and no one returns the phone calls. This Dealership is a FING JOKE!!!

rforker

Aug 20, 2015

I have had the pleasure of working with folks like TJ for several years and appreciate so much everything. They get me in and out quickly and shoot straight talk. No reason to go anywhere else. Columbia Honda has my families business!

carshopper

Aug 12, 2015

I walked in one day after work knowing the car I wanted if the price was right-- and was prepared to pay in cash. Initially I was quoted $500 over the price listed on the website, but that was quickly remedied. The test drive confirmed my impression from the online ad, and I was able to complete the purchase then and there before closing.Overall, the sale was very easy-- however, it's the service after the sale that fell short. One thing that wasn't dealt with well was the funny smell in the car, which was originally attributed by the salesperson to the cleaning chemicals they used (which were actually an attempt to mask the smoke from the previous owner). Once this faded, it became clear what the real issue was. When this was brought to their attention after the sale, they immediately took it back to address the issue. Turns out, however, the 'fix' was to place 5-6 incredibly powerful air freshener squares hidden inside the car seats. Needless to say, the smell returned. After paying over $100 for a private detailer to address the problem, we have a great-smelling car that we love.

Jennifer Stone

Jul 31, 2015

See our original review below. Our original buying experience was absolutely terrible. However, upon publishing this review, I was contacted by managers (I had tried calling a few times and not gotten a response) who expressed willingness to work with me to make things right. They looked into a few options and we ended up returning the vehicle and switching it out for a vehicle that did have the characteristics we wanted. This time, we worked with Brandon Kaufman, who was simply wonderful to work with. He willingly looked up additional details, answered all questions we had, and gave us plenty of time to inspect the vehicle as well as a zero pressure environment to make our final decision. He was also willing to go above and beyond to get the vehicle to us in a timely manner. I honestly don't know which experience is more typical, but I am amending my stance from "we will never use this dealership again" to "we may be willing to use this dealership again"-but only if we can work with a known entity. Additionally, they were willing to refund our key purchase, which I appreciate-this was just a tiny part of the reason we were unhappy before, but the gesture is appreciated.We will not return to this dealership. We made an appointment to look at specific vehicles. When we arrived neither of the ones we specifically requested was available. We liked the one we looked at so decide to purchase. We felt very pressured by our sales person to make a quick decision so we took his word on some safety features of the vehicle. This was obviously our mistake-we should have double checked. As it turns out he lied to us about several features that were very important to us. Now we are stuck with a vehicle that does not have features we wanted. I would definitely say buyer should beware at this dealership. Don't believe a thing they tell you even about standard features on a certain vehicle model. Small annoyances that just reflect very poor customer service and an attempt to nickel and dime the customer- we were given only 1 key and told we will have to pay >$100 for additional keys, and the car was given to us on an empty gas tank. We will not return to this dealership next time we need a vehicle but instead will drive to St Louis or even another state if needed as we are very dissatisfied with the sales experience, lack of customer service, and vehicle.

Snd9414

Jul 31, 2015

I came into the dealership looking at a completely different car than what I ended up driving away with, because the car I thought I wanted just didn't fit me to well. So I walked the lot with Morgan and I came across a 06 Nissan Xterra, test drove it, and I loved it! The negotiating was a big part of this whole deal and after debating my price range and what I could afford these guys made it work, when I didn't have much hope left! And got the payment UNDER my budget amend knocked the deal out of the park!! They all went above and beyond for me! There is no doubt I wouldn't recommend them to someone and no doubt I'll be back! Thank you Morgan and a huge thank you to you Mike!! Pleasure doing business with y'all!!

Dannip52

Jul 17, 2015

Recently i needed my car fixed fast and i was able to get my car in to service the next day unlike other dealerships that couldn't get me in for over a week! While i was nervous at first to get my car fixed by a dealership, since i have a whole family full of mechanics back home that have always told all the horrors stories, i was quickly relieved but how myself and my vehicle were taken care of. I would highly recommended Columbia Honda again.

MissSPARKS

Jul 17, 2015

Customer Service is very important to me, and it should be to anyone looking for a vehicle especially. You want to be sure that the person selling you a car is doing there VERY best to make you happy. I bought a used car from Columbia Honda on 4/17/2015. Mark Sanders is not just a wonderful individual, but one of the best salesman in Missouri. I didn't just say in Columbia. Mark Sanders made sure that he would try to find the best car for my needs and he did just that. I ended up being in a car wreck just a week later. Mark never stopped reaching out to me to make sure I was happy. Once he found out about the car wreck, he still did he very best to keep me in the loop of new things on the lot that I might be interested in. He did it again. Just yesterday I was able to purchase another car from Columbia Honda. Thank you Mark for being so persistent and so helpful. Huge thanks also to Brad Cherry. Best in the business. :)

Columbia carmom

Jul 10, 2015

Bought a used car from Columbia Honda and worked with Caleb White. Never felt pressured to buy NEW or any other car that I wasn't interested in. Caleb let me do the looking and answered every question about each car-- Jeep Honda Nissan. He was professional, not like what's conjured up in your mind when you hear "used car salesman". Love my vehicle.. Will certainly go back!

crazyks4

Jul 8, 2015

Went in for routine oil change & TJ the service manage went above and beyond to check over everything. He is always polite and friendly. I won't go anywhere else to have my honda worked on.

daveymac

Jul 3, 2015

Caleb White sold me the car that I have. I never thought that I would be able to afford a car like this but Caleb and the Finance Department did everything possible and now I Have my great car!!!

dkrobinson1946

Jul 2, 2015

Our recent experience buying a new CRV was the best yet thanks to Jim Robertson. You would have thought we were royalty by the way we were treated. But it didn't stop at the sales department. Columbia Honda has a jewel of a service department and in particular in T.J. Mitchell. Most service department employees would have rolled their eyes at all we were asking - not T.J. He helped us immeasurably and graciously with the numerous add-ons we wanted installed. He made it fun. T.J. is a great asset to Columbia Honda. Two thumbs up to all the folks at Columbia Honda.

Blondie

Jul 1, 2015

Great Bunch of guys to work with, best car buying experience I have ever encountered. Cant thank Mark Sanders ( our salesman ) enough for working hard for our deal and catering to our every wish answered all our questions with great professionalism and great knowledge of Honda's, great man...Want to thank Patrick Darby for his excellent service for us on our Honda car purchase. If you go buy a new car or a great used car from Columbia Honda the guys will treat you like loyalty. Columbia Honda you have a great team....

PHfarm

Jun 29, 2015

My airbags finally came in, and I was expecting an hour wait or so. T.J. got me in and it was done quickly. I have always had a very pleasant experience when I have dealt with T.J. Thanks

Nicolette64

Jun 28, 2015

Brandon was friendly, professional, gave straightforward answers to my questions & was a pleasure to work with. He is knowledgeable in this field and very enthusiastic.

first_honda2013

Jun 27, 2015

Jermaine was a knowledgeable salesman about the Honda vehicles we looked at. He found us a great vehicle without making us feel uncomfortable. We are an older couple and he is a young man who took the time to make sure we knew all the little details of the vehicle we purchased. Our Honda CRV is the first non-ford , chevy vehicle we have ever owned and so far we love it!

Honda_Chick181

Jun 23, 2015

The staff here were great! They were very nice to me, not too pushy and they were able to get me exactly what I wanted. Morgan was very responsive and easy to work with and Trent was very helpful and nice to work with as well. They were actually even able to get my payments below what I had been expecting, which was awesome! I was very impressed with my experience and will definitely recommend this dealership to family and friends!

honda_lover1

Jun 23, 2015

Very nice and knowledgeable sales staff. Didn't feel pressured. Best car buying experience I have ever had. I would recommend Columbia Honda to all my friends.

Chase_01

Jun 18, 2015

The moment I walked into the dealership I felt as if the staff were helping me buy a car as if I were a friend or family member. There was no sales pressure and they helped me find the car that fit my likes and budget. I truly believe that I received the same treatment that they would give their loved ones.

Tareq69

Jun 18, 2015

I am glad to be one of customer for this dealer. Actually, most people work over are very helpful and one of them support me every time when I come to this dealer. Actually, I am lucky to know a person like this guy.

lemonaide

Jun 16, 2015

Firstly the used vehicle was misrepresented as I was told it had not been in any accidents when it had body damage visible (but it simply had not been reported to Carfax). Then I negotiated the dent be pulled and the scrapes down the length of the drivers side be touched up and a hole in the drivers seat leather be patched. They also agreed to give me $25 in gas and detail the interior. After leaving them the vehicle for a week for this to be completed it was returned to me with an empty gas tank, dirty interior (complete with debris and gum wrappers) my paperwork in the glove compartment was rifled through, items were missing, the seat was not patched at all, the paint on the bumper did not match the car, and the scrapes on the side were about 50% touched up with the accuracy of a kindergartner on a bad day. When I brought this to their attention (how they failed to see it I will never understand) I was told "sorry but I'll have to make you another appointment" great just what I wanted...and 48+ hours later no additional appointment has been made or any follow up what-so ever. No wonder they have to complete a customer survey within 5 minutes of the sale...after that they seem to have your money and no longer care about the service they provide.

db0919

Jun 10, 2015

I needed a car for my daughter in Columbia while I live in PA. A wonderful negotiation via phone, text and email with all staff.

mar

Jun 10, 2015

Took the car in for 50,000 maintenance. They came up with about $500 worth of work that needed to be done to maintain the car. There was an air and pollen cleaning, fuel induction cleaning, brake and power steering fluid replacement and we were told we should not pass up the AC fresh and cool special for 69.95. From my research, the only thing that maybe needs to be done is the brake fluid. Nothing was on the honda official schedule at 50,000 miles.Be careful

Suresh

Jun 10, 2015

I recently purchased a new Honda CRV EX 2015 from Columbia Honda . I felt that they were pretty reasonable and eager to go the extra mile to get my business. I have requested for additional accessories for the car which they agreed. Mark Sanders is the sales man who worked with me. He is a very professional and nice guy to work with. He is not pushy and was very understanding. I know they do a good service post selling. They have a good service center and I already go to them for my other Honda civic. Over all , I would recommend this dealer , if you are at Columbia.

Donna524

Jun 9, 2015

Columbia Honda's service department is like no other. TJ always greets me with a smile and he is very professional. TJ keeps me updated on what is going on with my Honda and how long I can expect to be at the dealership. They value my time and treat me with great respect. I do not trust anyone else to work on my car. I highly recommend Columbia Honda's service department.

LoveHonda1

Jun 8, 2015

I am on my 3rd Honda and I have purchased all three, and had all maintenance on all three done at Columbia Honda. I do not trust anyone else to give me a better deal on cars or service. They ensure my cars get what they need and I never have to worry about it draining my bank account. There are never any surprises or unnecessary repairs. I always use the same two service technicians and they are always friendly, honest, and easy to work with.

oldone

Jun 8, 2015

I bought a used car here and go to this dealership for all of my service needs!They are the greatest people to work with! I have had better luck with this car than any I have ever owned! I always get great service! They get me in and out as quickly as possible! I will continue to do my business here for a long time! Thanks for having such great people!

hlwax

Jun 1, 2015

They were so helpful and corrected my problem. We were having a problem with our rotors and they corrected them under warranty. Very considerate and professional at all times.

jaime52

Jun 1, 2015

I just bought a new Honda Fit from Columbia Honda. The service was great. I was able to text Brandon with all sorts of questions and he got back to me very quickly. I love my new Fit, and I got a great deal for it.

StLouisMom

May 30, 2015

I drove in from St Louis and worked with the internet dept and Caleb White. Bought a 15 Honda Pilot. Everyone treated us well with little BS including the finance guy. Just know want you're buying and get your financing in order before you go ( that's for any dealership though). I have no complaints and believe me when I say I'm picky about customer service. I'd use them again when we're in the market again. Nice dealership.

The McKee's

May 30, 2015

From the initial wave to the final goodbye, Ryan made our transaction quick and painless. Ryan was very knowledgeable, and walked us through the entire car-buying experience, welcoming our questions along the way. Thanks for making our weekend!

4CentraliaPanthers

May 29, 2015

Just bought a 2015 Honda Odyssey from Columbia Honda. Morgan and Trent were easy to work with! Got an insane deal on our first brand new car! Highly recommend Columbia Honda and their excellent sales team.

kjm

May 27, 2015

I told Trent Custard exactly what I needed and he found me the perfect car for me at the price I could afford. He is very easy to work with when buying. He will go out of his way to make sure you are truly happy with your purchase.

kkmccowan

May 27, 2015

I just purchased my second brand new Honda - the new 2016 HRV! This dealership was very good to work with and treated me like my business was important to them, unlike other dealerships in our town. It was a great car-buying experience. My sales person, Brandon Jones, was great! He's relatively new to car sales, but he was so relaxed, and he was very prepared, knowing a lot about the vehicle. If he didn't know, he would ask, and that was so refreshing to those guys who blow smoke! After I took possession of the vehicle, we noticed a small scratch from transport. I let them know, and they said bring it back in, we'll make it right! No harassment, no balking at fault (although it was pretty obvious from where it was located).I would highly recommend them, and be sure to ask for Brandon Jones for a laid back/not pushy, very friendly/not fake, knowledgeable sales person.

Katie M.

May 26, 2015

I recently came in to get my 2015 Accord's oil changed. The service department was great and worked with me to make sure I was completely happy. I was having a really bad day and T.J. really cheered me up with his comedic banter and friendly attitude. Made my day so much brighter. Everyone at the dealership was friendly and cheerful. Made a simple oil change a happier experience.

Kevin

May 26, 2015

This was my first time purchasing a Honda. The sales people and management were extremely helpful in answering all my questions and making sure I knew all about the vehicle I was wanting. I drove away with a nearly new Honda Odyssey van and cant be happier. I felt like I was treated fair and came away with a good deal. I would not hesitate to go back to Columbia Honda for my future needs.

lbrockman

May 26, 2015

I have leased Hondas for several years. Michele Benjamin is my "go to" salesperson. She is very pleasant to work with and very helpful in making decisions and helping my transition to the new car. I also took my car back for window tinting and a protective sealant called Perma Plate. The service department was very accommodating. I highly recommend COLUMBIA HONDA!

MyBob

May 26, 2015

First time buying Honda, have made prior new car purchases from Ford or GM dealer. Columbia Honda and salesman Brandon Jones made this one of my best new car buying experiences. I will recommend to others. Thanks Again!

Tessira

May 1, 2015

I took my CRV to Columbia Honda today for maintenance/overall check up. I knew that quite a bit of service was overdue, and I had the fear that the service center might take that as an opportunity to take advantage of me and claim I needed even more work. I was pleasantly surprised when Thomas called to talk through the service needs, carefully giving me costs and telling me what was absolutely necessary, what could wait, and what did not need to be done that I thought might be. Not only did Thomas explain everything to me and why each thing was needed/what effect it has on my car, when I got the call that my car was ready I was notified that he put a 10% discount on my invoice. By this time, Thomas had already left so I couldn't thank him personally, and I have no idea why he gave me the discount. Considering the amount of work I had done the fact that he saved me that extra 10% really meant a lot. Everyone I came in contact with while at Columbia Honda from Thomas and the other service advisers to the cashier and even the parts person that I had a few questions for were FANTASTIC and extremely helpful. I had been taking my car to another service shop for awhile, but I think I will be loyal to Columbia Honda service department for the foreseeable future!

tom

May 1, 2015

I bought a pre-owned car for $12.500. Later, found out that rear tires are almost out (4 and 5/32). They put some gel on all tires so that the tires look like new, be aware !!! don't let that fool you. I tried to tell them that those tires need to be replaced but they said that the tires are ok, the car passed safety inspection and refused to replace at their own cost. My old car sold for 1200 also passed safety inspection. The car has their brand name on it but seems that they don't have any credibility to care about. I wouldn't expect to replace the tires after buying a car with $12.500. I admit that I was fool because I bought the car as-is so it's impossible to ask them to do anything after the purchase. I am just disappointed because they don't care about the quality of their products.----------------------"The Tire Rack's advice is that if rain and wet roads are a concern, you should consider replacing your tires when they reach approximately 4/32" of remaining tread depth. Since water can't be compressed, you need enough tread depth to allow the rain to escape through the tire's grooves."

njwise

Apr 28, 2015

Buying my first new car was a perfect experience. Everyone was patient and knowledgeable and kind. I cannot thank everyone enough at Columbia Honda for their help and, by the way, getting me a perfect car. I bought a 2015 Honda Civic and I am loving every minute of it. I HIGHLY recommend to everyone reading this to buy a Honda from Columbia Honda! Signed, Loyal Customer

hondafamily

Apr 21, 2015

Called months ago to set up recall work for a Honda Pilot. After no call back for several months we followed up to confirm if the parts were in that were ordered 2-3 months ago. We were told the parts were available and scheduled a date for the recall work to be performed. Our family rearranged our schedule and dropped the Pilot off. After being told it would be approximately an hour for the work to be done we left and waited for the call back. After waiting for over an hour we received a call back that we could pick up the Pilot. On arriving at the service center we were told that the parts were not in as we were told and that they never physically checked their inventory when initially setting up the recall work. Instead they relied on their inventory noted on their computer which they also knew was unreliable due to a recent change in owners for this dealership. For wasting our time the service center was not very sincerely apologetic and seemed more apathetic. The service employees did indicate that they would attempt to locate the parts for the recall notice and place us at the front of the line. However by the time this was offered they had already indicated that this happens sometimes and were excusing their lapse of judgment in verifying the parts were available even though they knew there was an issue with their inventory. The attempt to deflect ownership in their mistake rather than take complete responsibility is what prompted me to write this review.