Used Cars for Sale at Columbia Motors in Portland, OR

steven

Jan 31, 2015

I asked for pics and never got them I asked for 3 weeks and 4 people and they kept saying they would send them that day an too this day I still haven't gotten any

Arash K

Jan 28, 2015

Exceptional customer service! I couldn't be more impressed with both Max and Mikes ability to make sure I was 100% completely satisfied. They not only went above and beyond, they made me feel like I was important and a priority. I understand you can by a car anywhere, but can you buy a car from somewhere that looks at you and wants to help you like you're family. Car buying is stressful and tough but these two gentleman made it not only pleasant and enjoyable but also were informative and honest. I am thankful for all their help they provided to me and my family and making this the BEST car buying experience ever. I'm definetly recommending them to my friends and family! I am a real customer and will be one of there's for years to come! If your in a market for getting a car and want to be treated as a person and not a number then please check them out! You wont regret it! Thank you Max & Mike my family loves the new van!!!

Lori the tough negotiator

Jan 24, 2015

Buying experience has been great! Working with Mike and Maks, great guys, easy to work with. I am a tough negotiator but they were still willing to work with me. Will I recommend - DEFINATELY !

Marcy Taylor

Jan 10, 2015

This was the best experience I have ever had. They went the extra mile to help me!!! I would definately go back...

Austin

Dec 20, 2014

Maks and the whole team are truly welcoming and really knowledgable throughout the whole process of finding and buying a car. Maks even went above and beyond and is fixing a small issue that the car had on the company's dime. I wouldn't expect that from any dealer. I will definitely come back next time I'm in the market.

Vas Tishenko

Dec 12, 2014

Originally heard of this dealership from a friend of ours who previously purchased a car with them. I went in there to have my 2011 Subaru Forester Serviced. Long story short the service and repairs turned out to be almost half the price of what I was originally equated at les schwab. A laid back and friendly environment staffed with young professional. My only compliant was there was a scheduling conflict, turns out my slot was already booked and they had to move me down an hour. Make sure to Double check and triple check that they get you into the appropriate time frame. Maria was friendly and took the initial call. Overall a pleasant experience. I will come here first when im ready to update my vehicle. Thanks guys.

Portland

Nov 26, 2014

I went in to look at an 02 Subaru WRX. Car looked fine and was decently priced. Their ad claimed they had replaced a multitude of parts so the car should be in great condition. I took it to a mechanic down the street and was horrified when I saw it up on the lift. The car had bee sprayed over to cover damage. There were three oil leaks that had been painted over. The brakes had only been halfway replaced so that they appeared new but in fact would have only lasted a month. Being a female, I was wary of car shopping alone so I did some research first. I knew this year was notorious for the glass transmission because it has so many issues. I was talking to the salesperson about this and he had no clue of anything on this car. He called over his coworker who claimed to have worked at Subaru. I asked him, and he began to tell me that this model is fine and it's the Forrester that has problems. I rattled off some stats about the car and they both shut up. Needless to say, my lower price offer that included the cost of repairs that the car needed ($2000!!) was not even considered and they didn't call me back. If you're willing to take a chance an buy a car that you may have surprises with later, go for it. Definitely get it checked out first though.

Dan & Cherrin

Nov 20, 2014

Purchased a 2014 Subaru Forester from Columbia Motors. The price was well below typical for that year and make of vehicle. After shopping around in our own area, we decided to make the trip to Portland (a 3 1/2 hour drive) to check out the Forester we saw advertised on line. Nice car, clean, very low miles. Staff was not pushy and answered all our questions. We were assured that everything was working, but should anything come up, they would take care of it. Driving the car home we noticed a few electrical problems. So we returned the car and true to their word Columbia Motors agreed to resolve all the issues. It was a long drive for me so they even put me up in a motel while the car was sent out to be serviced. They were true to their promise, answered everytime I called to check on the status, and went the extra mile to be sure I was satisfied. I would recommend Columbia Motors to others.

Scott

Sep 20, 2014

Ok I'm not one to write reviews often, but this place is really pro. The first time I went there was close to closing time. I was looking at a specific truck I had found on CL. Maks let me take the truck by myself. The truck drove nice and was really clean. Priced below market value I was concered there may be issues with the truck. (Seemed to good to be true) when I returned There was no pressure From Maks like at other car lots. I told him I had a recent bankrupsy and not so good credit. The next day to my suprice he had gotten me finacing from a credit union at the best interstate rate I have ever had. (Thanks Maks and Larry) I asked if he minded if I brought the truck to a mechanic. He said he incuraged it and would drop it off for me so I could stay at work. I am really gratefull for these guys.This was the most relaxed car buying experiance I ever had. I love my truck and would have paid allot more at another lot. If you need a car go see them. You will be happy you did.

Mark

Sep 18, 2014

Purchased a 2011 Jeep Liberty for my son. I was aware of the previous damage and they agreed to do an additional repair and deliver the vehicle. Very satisfied with the car as the blemishes are perfect for a teenage driver.

Disgruntled Buyer

Sep 6, 2014

Max acted as if he couldn't have cared less if we bought a car from them. So at least he was honest about that. They didn't follow through on their promises, and in my opinion, he was downright abusive to us in our last phone call to them. We would definitely never put ourselves through this again by going back there. And don't even CONSIDER buying from them without having the car THOROUGHLY checked out by a reputable mechanic.

Perry/Rebecca Zeiger

Sep 3, 2014

My wife and I went to Columbia motors to look at a Subaru legacy GT limited we drove from Salem after work and they were very nice and helped explain there car selling process. It was painless we got the car we needed and there was no hassle associated with buying cars at other lots. there was no hidden fees all and all we will use them again

Unsatisfied

Aug 30, 2014

After three weeks, since I sent email, still no contact. Tried to call twice, no one answered the phone even though it rang many times.

annia

Aug 26, 2014

no response from dealer. NO no no no I asked and received no answer.

Richard and Krissy Peters

Jun 29, 2014

It is my pleasure to recommend Columbia motors if you are searching for an automobile. I appreciate the open and honest way that Maks and Roman address their customers. These guys stand behind their word and are straightforward. We bought a used 2005 F250 with 85K miles on it. On our test drive we noticed it had a hard starting issue when the engine was hot. Columbia motors sales team suggested we take the truck to our local Ford dealership and that they would cover the diagnostics and repairs for the hard starting issue. We took the truck into Bickford Ford where they found a bad injector, IPR and STC fitting. They replaced all bad parts and Columbia Motors stood by their word and covered all costs. This was an expensive fix, $2400.00. Columbia Motors are honorable and have real integrity. They give 110% effort to make you comfortable with purchasing a vehicle. They set the bar high when it comes to being fair and honest in their dealings. When all is said and done, you will have to search far and wide to find someone as well respected, professional and sincere as Columbia Motors There is no sales pressure when buying a vehicle. It was an honor to do business with Maks and Roman. Ive never dealt with a new or used car dealership like I have with Columbia Motors. I will look no further on our next vehicle purchase. I recommend them without reservation to make things work for everyone. Thank You Maks, Roman and the service tech at Columbia Motors Sincerely the Peters family in Arlington Wa. Reply, Reply All or Forward | More

Gus L.

May 31, 2014

I bought a 2010 Mitsubishi Evolution GSR. They said the car was in great shape and let me take it for a test drive. Everything seemed great and the car was a little bit cheaper there than anywhere else I looked. I went through this car since I live in Northwest Washington state and was buying a car in Oregon. Max was the salesman and he provided a list of repairs and check-ups done to the car. The repairs included a new transfer case, CV joints and axles among some small parts. The previous owner must have did the 7,000 RPM clutch drop was my thought. All was in order and I finished the paperwork, got a full tank of gas and was on my way. Two hours into the drive, I started to smell burning rubber and oil. My first thought was "here we go, I just got screwed by a smooth talking used car salesman". I watched for a check engine light and it didn't come on. I pulled over at the nearest rest stop, popped the hood. I looked for anything obvious, nothing. I looked under the car, it was clean, but I could smell the rubber. So I got in the car and drove the rest of the way home and called Max and told him of my problem. He was surprised and asked if I could take it to a local garage and have them check it out. I told him I planned on it and took it to our local Mitsubishi dealership. The dealership looked the car over and found a cracked transfer case and a leaking rear seal. I was absolutely upset when I heard about this and the fact that I was looking at approx. $3000.00 for all the repairs. I called Max expecting to hear excuses and getting a run-around. Max said he needed to call his boss and the place where they bought the transfer. I thought that this is where the games begin. Max called me the next day and said he called his boss who said they would fix the car and Max said he called they shop that sold them the transfer case and that he found another transfer case from a different shop that they could send to fix the car. Max wanted to know if there was a Mechanic I used and if I would take my car there so that they could send the required parts to that shop to fix the car. I took the Evo to Benchmark Automotive in Kingston WA., one of the last few speed shops around and Dave at Benchmark called Max and they set up the repairs. The transfer case came in and Scott, the owner of Benchmark checked out the transfer case before installing. The transfer case was good, but Scott noticed the rear seal was leaking and pulled the drive line. The spring on the rear seal had slipped, wrapped around the drive line and wore the sealing surface on the drive line to the point where it would not seal. Dave called Max, Max told Dave to get the parts they needed to make the car right. I picked my car up two days later and Dave and Scott showed me the parts removed and they explained how it might have happened and the things that would have gone wrong if they weren't fixed. Dave told me that Max never complained or tried to short-cut the repair process and both Scott and Dave said they were happy dealing with Max at Columbia Motors. I am convinced that Columbia motors made little to no profit on this car and may have even lost a little money. But they stood behind this car, their name, their commitment to quality service and having happy customers. I have dealt with new car dealers who gave me a harder time on a new vehicle than I received with Columbia Motors. I will be buying my next cars at Columbia Motors. Few people today stand behind their products and name in the way Columbia stands behind theirs. I can not thank Max enough for his customer service and commitment to excellence.

Heather McFarland

Apr 24, 2014

Sooo I went in to buy a 2006 Ford F350, when I got there I was suprised to see how nice there cars were! not what I was expecting, most smaller lots have a couple of nice cars and the rest are junk but with these guys every car I saw was really nice inside and out (they are going to need a much bigger lot soon) So nice that not only did I buy my truck but I also found that they had a beautiful Audi Q7 sitting there just for me lol so with absoultly NO pressure from them I bought two vehicles from them. The whole experience was great from dealing with Maks and Ruban to Larry in finance these guys were great and they totally have a return customer with me when I get another car. They really went above and beyond to help make it so I could get both vehicles. but hey don't just read what I am saying go meet them and get a awsome new car for yourself!

Catherine Caryl

Apr 21, 2014

My husband and I were looking for a reliable, strong truck at a right price to haul our 5th wheel. We had been to 5 other dealers but Columbia Motors had a truck that was in WAY better condition for a better than reasonable price then ANY of the other dealers. Since my husband works out of town (over 300 miles away), we only have the one car and he could only come home on his day off (Sundays only), Maks helped us get a great deal. He came in on Sunday (the only day they are closed) to open the office to help us purchase the truck on my husband's day off. Not only that but it was Easter morning. Maks also worked out the loan processing with my husband over the phone during that entire week prior to purchasing. He was very kind and understanding. He was not pushy in any way at all. He gave us the keys and let us check the truck out and take it for a test drive while he finished getting the paper work together. My husband and I completely love the truck. It's in GREAT condition for an amazing low price. We had an absolutely very nice experience and 100% recommend Columbia Motors to you, friends and family. Thank you again Colubia Motors and thank you Maks

Mike and Debbi

Mar 21, 2014

We were looking for a Hyundai because of the manufacturer warranty. We found a vehicle at Columbia Motors for less than comparable models elsewhere and working with David and Max was great! When David came out to greet us and was very polite, not pushy at all. He gave us the keys to look it over and take a test drive while he went back into the office. We appreciated the fact we could drive it without feeling any pressure. David answered all of our questions about the vehicle and the warranty and after deciding on a price he turned us over to Max to complete the process. We were pre-approved through our credit union with a good interest rate but Max was able to secure the loan through a different lender at a lower interest rate which made this deal even better! Aside from the phone interruptions and how extremely busy they were, the entire process was much quicker than our experiences with past dealerships and left us with a good feeling about our purchase. The only comment I could make would be that they could use a few more employees to curb the interruptions and make the process even smoother. A few days later I realized there was no spare tire or jack with the car and after telling Max he quickly ordered a new set and had it delivered to my daughter in California the following week. They seem to go above and beyond customer satisfaction. We would highly recommend purchasing your next vehicle through Columbia Motors.

Dee

Mar 13, 2014

Max was very informative and relaxed. He helped us enjoy the experience by making the moment light with laughter. He was professional took care of finding financing for us and making sure the car was exactly what we wanted. The price couldn't be beat as we had looked at several ford fusions and no one could touch the price we purchased it for. He went out of his way to make sure the delivery was easy for my sister by taking the car to her. It was an awesome experience. Thank you Max and staff at Columbia motors.

Frank Harsacky

Mar 11, 2014

We purchased an Audi A3, 2013, from Columbia Motors. They set up the delivery from Oregon to the Border Area of Texas, South Of Laredo. The car is every bit as nice as advertised, it runs like a new car (it only had 10,000 miles), and looks as if it rolled off of the New Car Dealers Lot. This is a rebuilt auto that had been involved in a front end accident. The fit of the front fenders, hood grill etc. is like new. The paint matches exactly. The quality of the rebuild work is the best I've seen. Mechanically this car is perfect, it is a TDI, and drives great. A week after it arrived, we took it on a 4000 trip, it rode like a dream. My Salesman was Bo, I found him trustworthy and honest. He worked through the interstate paperwork correctly, made arrangements form a safe and dependable auto transport to deliver the car 2000 to me. I spoke with Max on a couple of occasions and found him equally straight forward and helpful. I will have them look for an Audi Q7 for me in a couple of years, the A3 is my wife's car, the Q7 will be mine(ours).

Betty Koegler

Mar 4, 2014

Car of my dreams........... Thank you so much Max and the rest of the crew at Columbia Motors for the great experience we received while shopping for a car at your bushiness......Much praise to your no pressure practice you went above and beyond to offer us a great deal on our 2013 Jeep Grand Cherokee ...After shopping local and searching for 2 weeks online I just kept coming back to you after looking all of Oregon for deals on the same SUV 4x4 and so glad I did .....Our 4 hr drive from Roseburg to Portland was well worth it and the money we saved compared to other dealers will allow us a nice vacation.....I would highly recommend Columbia Motors to all of my friends and anyone else looking for a great deal on a used car,truck or SUV ...Once again many thanks to all of you for you kindness and great business ethic's you all ROCK!!!!!!!!

The Lewis family

Mar 4, 2014

We found the vehicle for our daughter online and from that point our experience with David and Roman was great! When we arrived to look at the car, David had it all warmed up and ready for a test drive. We were able to take it out without any salesman, which was very appreciated! From the time we first walked in through the entire purchasing and trade-in process, they were not pushy at all. They were more than helpful, friendly, knowledgeable and up front in regards to any questions and concerns we had about the vehicle. They gave us a very fair trade in value on our car and the price of the vehicle we purchased was again also very fair! The entire process was pleasant and quick! No bartering back & forth and absolutely no frustrations at all! We would highly recommend purchasing through Columbia Motors!

Mariak

Feb 27, 2014

Maks was very helpful; he answered all of our questions and made our experience positive and one which we would recommend to friends and family. He was respectful and courteous throughout the process. We will be returning costumers with Columbia-Motors. After working with Maks, we had the pleasure of working with Larry in finance. He was honest, sincere, and willing to work within our budget and comfort level. Larry was professional and friendly. He completed our experience with Columbia-Motors in a positive way. Overall, I were impressed with the customer service we received at Columbia-Motors and would recommend this dealer to prospective buyers.

Raul

Feb 23, 2014

Received great service, the staff was helpful, saved money over retail value and overall a fun experience.

R22

Jan 27, 2014

I am 2300 miles from this dealership. My contact has been strictly by phone with the General Sales Manager, Ekai. I called about a 2013 Toyota Highlander. Having purchased several other vehicles without laying eyes on them you learn to ask lots of questions. My first impression was good. Ekai seemed honest, informative and willing to send me additional pictures. He was a bit pushy to make a sale but I understand that is his job. He made me an offer of a price adjustment but we had a couple of vehicles to look at in person and I promised I would call him back. I asked Ekai to address two areas with very minor blemishes. He agreed to address these areas and call me back with the results today. Today I got his call but it was to say that he has another interested party but wanted to give me the first right of refusal. Ekai raised his previous offer by $500. As much as I appreciated the call I find it unethical to place me in a situation. Ekai was offended that I called the practice unethical. Needless to say I will not be buying the car. I read other reviews and I appreciate when someone writes about their experience, good or bad. I hope this candid review helps another buyer somewhere. Avoid Columbia Motors

Prius guy

Nov 3, 2013

Best prices I could find after substantial research. Was my first car purchase and Dave was super low pressure and made me feel good about the whole process. They do not do financing, which surprised me, so have a pre approval with you when you go looking, but if you have that on lock already this is a great place to go!

JE Oklahoma Oct 21 2013

Oct 21, 2013

Was looking for a specific car, and couldn't find one in our area, So typed in any distance. and found one at Columbia motors in Portland Oregon. They were very helpful and honest, We purchased the car over the phone wired the money, and they delivered the car to me. very happy. I would recommend them to anyone. very trustworthy to say the least. Thanks Dave

Bob M

Oct 18, 2013

I was looking to buy a Ford Fusion and found the exact one I wanted. When I arrived I was greeted by friendly staff and shown the car. I was given the keys and allowed to just browse the vehicle without anyone around me pressuring me. This was very relaxing and nice. The salesman was very honest with me and mentioned that the front had been repainted and even showed me pictures of the car before repairs! This was so refreshing since most dealerships just try to hide everything and say the car is perfect. I've owned the car for six weeks now without any issues and love my new car! Thanks guys. I'll be back.