Used Cars for Sale at Commonwealth Chevrolet in Lawrence, MA

MrRoy97

Oct 16, 2016

I traveled from Maine to Massachusetts to buy this vehicle from Commonwealth Chevrolet. Ed was great and I found the perfect vehicle. I will buy from them again.

carl

Oct 15, 2016

They make you feel comfortable no hassles let you make your decision and explains everything that is offered and how it works

Nancy

Oct 13, 2016

Just picked up my 2016 suburban the other day and am totally in love with it. The entire buying experience was very pleasant. Peter was super helpful and very knowledgeable about all of the features of the vehicle. It made it very easy for us to make our decision. The finance department was great too. The quickest/easiest process we've ever had buying a new car. Only complaint was waiting over an hour to get our trade in appraised.

MrsMana2

Oct 11, 2016

Bryan Phylo & Jackie were wonderful they helped us out after numerous employees were rude and vet unprofessional. I give them Phylo and Jackie a 20 they had great customer service explained word for word what we were getting into for our first car. I highly recommend them for all sales.

Chief

Oct 5, 2016

Drive right in. You are helped right away. They have a nice lounge to wait in or a shuttle to transport you up to twenty miles.

Lauren Mullane

Sep 26, 2016

The overall experience was great. The dealership itself is clean and comfortable. My salesman was helpful and not pushy which I appreciated! He also helped me through the entire process including dealing with my insurance company, turning in my previous car, etc. He was very thorough and helped me setup my Bluetooth, reminded me not to forget my EZ pass on my old car, and made sure I knew how to safely operate the remote starter. I couldnt have asked for a better experience. Thank you!

Stefanie Bishop

Sep 21, 2016

The staff here are wonderful, they treat me with respect and and delightful to work with.

Tim

Sep 17, 2016

I have been looking for a "specific" CPO car for over 6 mo. Worked with several other dealerships and finally "shopped last" at Commonwealth and they found exactly what I wanted. My Salesman, Conor Carney, was wonderful to work with and a definite asset to the Commonwealth organization. Very knowledgeable, certainly not pushy and fantastic follow through. A pleasant experience to say the least

Kenny

Sep 8, 2016

Did not even return my e-mail. Unreal that business is so good no need to talk to little ole me...

Chevy Colorado Lover

Aug 30, 2016

Always dreaded looking for a new truck. Paul K changed that. He took the time to make sure I had everything in the vehicle that I wanted and made sure I knew how to use everything before I left. He made the buying process stress free. He is a class act. I can't thank him enough!!

Zzo291

Aug 28, 2016

This was a non-stressful experience. My salesperson made the sale effortless. I would highly recommend him. He took the time to get me the exact vehicle that I wanted.

ljg

Aug 27, 2016

Chris Drew worked hard to make it possible for me to buy my Equinox - he was very professional and patient. I am totally happy with the service - as always after purchasing 3 VWs and having 4 cars serviced - the loyal customer discount was a super plus!!! Thank you all!!

Jenny200s

Aug 26, 2016

Initially I had heard so many positive experiences from the Commonwealth Dealership, so I was eager to d find out just how good it was. As soon as I walked in I was greated by a salesman named Paul Kazalski with a smile and hand shake. I instantly felt like I was apart of the family. Being inexperienced with the processes of buying a vehicle, I was naturally expecting to be taken advantage of. But to my dismay, Paul told me he would do anything he could to get me a vehicle that I could afford, and it would easily raise my credit score. I didn't have to do anything, he managed the entire process, and I didn't stress about anything. It was truly like I walked in and he handed me my keys! I would recommend commonwealth motors to anyone looking for a family friendly environment, and finding the perfect vehicle with out any hassle!

H Sandy Brown

Aug 23, 2016

The people at Commonwealth Motors are dedicated, well versed in the cars that they sell and so personable it's crazy. Hats off to all of you, Especially Bobby Barry & Engyl

Richard,laura467

Aug 9, 2016

I was very satisfied with the service it was prompt and courteous. One of the manager went out and pick up the part I needed for windshield washer Nozzle since it wasn't deliver

BayState

Aug 4, 2016

Sarah Lord was very helpful and pleasant to deal with which made the entire process a non-strenuousevent! Sarah also took care of setting me up with a rental car which Commonwealth made complimentary due to the time required for my needed service.

Michael Donnelly

Aug 4, 2016

I've been a customer of Commonwealth Chevrolet since Charlie opened the business in 1990. I've been driving Chevy S-10s and Colorados since that time and have gotten to know the folks at Chevy Service very well. Sandra Howard has a great team working with her, and this visit (an oil change, fluid inspection and tire rotation) afforded me the opportunity to visit with Sarah Lord. Sarah greets every customer with her radiant smile and is very attentive to the needs of her customers. She completed the initial paperwork quickly yet thoroughly, all the while engaging in friendly conversation. When the service was completed she promptly reviewed the work that was done with me and told me exactly where my truck was located. She is a valuable asset to Sandra's and Charlie's team and I would definitely recommend her and Commonwealth Motors to anyone.

Paul M

Aug 1, 2016

Chris Drew was very knowledgeable about the vehicle and explained all features thoroughly. Mr. Drew found the truck with the equipment I was looking for that was in my price range and made the purchase easy.

Juan Hernandez

Jul 31, 2016

Sarah did a great job, she was very friendly and hospitable. It was an easy and relaxed visit. I would recommend anyone to her anytime.

Alaupo449

Jul 27, 2016

I always have the best experience at Commonwealth when I bring my Cruze in for service, and I love dealing with Sandra specifically. I would highly recommend visiting this dealership, and Sandra is extremely knowledgable and helpful.

Carlos2121

Jul 27, 2016

Great people who really help with your needs my favorite person in this place is Sandra howard everybody else is great but she is amazing person

Caryn Donovan

Jul 27, 2016

I have an olds mobile bravado that is very old with many miles.. very hard to find a place that doesn't judge it by its age or try to get me to consider purchasing something new.. the service is always great here, promptly greeted with a smile and ready when they say it will be.. wouldn't go anywhere else!

Cassie71587

Jul 27, 2016

Amazing personality, extremely friendly. I had a problem, I was extremely stressed out and Heather was very nice and patient with me. I would absolutely recommend commonwealth to my friends and family.

Elsie

Jul 27, 2016

I want to thank Sandra for her dedication to excellence and attention to detail.Sandra is honest, knowledgeable and hard working. I highly recommend Sandra at Commonwealth Chevrolet.

Erin

Jul 27, 2016

In and out in a very reasonable period of time. Heather was a pleasure to work with. She never tried to upsell me or tell me I needed services that I didn't. I highly recommend working with her at this dealership!

JoAnn

Jul 27, 2016

Serviced my car recently at Commonwealth Chevrolet. I had a pleasure of being greeted by the assistant service manager, Sandra Howard. She was very knowledgable, professional and had a general understanding of my vehicle needs. The dealership overall was very clean and all employees seemed very happy to be there. I would recommend commonwealth to anybody I know and will continue to service my car there.

Lisapizza123

Jul 27, 2016

Sandra is very helpful and gets the job done very satisfied she makes sure you are happy her attitude is great the service I received was excellent

Lizzie

Jul 27, 2016

I only take my car to Commonwealth because I trust them to fix my car correctly. I also like how I am treated by Sandra and the mechanics she picks to work on my car.

Lopezj317

Jul 27, 2016

OWNING 2 CHEVY VEHICLE AND HAVING VISITED SEVERAL DEALERSHIPS OVER THE YEARS OF SERVICING AND PURCHASING VEHICLES, COMMONWEALTH MOTORS IS BY FAR THE BEST. GREAT ACCOMADATIONS THROUGH OUT THERE FACILITIES FROM FREE WIFI RIGHT ON THRU COURTESY TRANSPORTATION. ALL EMPLOYEES GENUINELY ENJOY THEIR JOBS AND CLEARLY DISPLAY THAT WITH THEIR TOP NOTCH CUSTOMER SERVICE. SHOP US LAST MISSION STATEMENT SHOULD INCLUDE SHOP US FIRST YOU'LL NEVER GO ELSEWHERE. ESPICALLY LOVE COMMONWEALTH CHEVROLET, SERVICING MY CAR THERE IS LIKE VISITING FAMILY

operaguy1

Jul 27, 2016

I have been dealing with Commonwealth Chevrolet for many years and I have brought my 2008 Saturn Vue in for many repairs and yearly checkups. I have also dealt will many employees during these many years. I have been impressed with Sarah Lord from the beginning. Sarah is pleasant, customer focused, and very easy to talk to and deal with regardless of the situation. Obviously, she has been well trained. As a retired Customer Service or AT&T and Lucent Technologies, the first thing I look for is how I am treated when I first walk in to a place of business. If I were running a business, I would want Sarah on my TEAM because I know I could trust her to be professional and caring. Sarah has the ability to put customers at ease. I think Commonwealth is a better place because of Sarah Lord.I will continue to have my 2008 Saturn Vue services because it will be done properly and because Sarah will be there to make sure everything is done properly and explained in a manner in which I will understand. Than k you for having Sarah on your team!!!!Sincerely,Mike Deloge32 Brook StreetMethuen, MA 978-683-9402

Regina

Jul 27, 2016

Sandra has great customer service who goes above and beyond. She Is very knowledgeable and accommodating. She is the reason why I continue to use Commonwealth's service department for a 14 year old Monte Carlo SS.

Sarah Gorman

Jul 27, 2016

Hello and thank you for all the sevices i have gotten help with Sandra Howard is an amazing service personal she greats everyone and is truthful unlike other service places. Sandra has helped me out amd is straight forward tells me what i truly need and what i dont need.

dominick

Jul 13, 2016

I want to Thank Steve Federico and Rich Davis for the excellent customer service and professionalism. I love the 2016 Silverado and it was such a great deal! My son and I were very impressed with the whole experience from the initial greeting, test drive, negotiations and delivery of the vehicle. I would urge anyone looking to purchase or lease a vehicle to shop Commonwealth Motors. BTW-We loved the cookies that arrived today....another classy touch over and above the competition. Thank You

Norman & Rose Levasseur

Jul 10, 2016

My wife and i went to Commnwelth Motors in April looking for a vehicle early on a Saturday moring in April , looking for a used car with good gas milage and safe , Chris Drew came out a few minuteas after arrived , greeted us introduced himslef to us ,and asked us if we had any special vehicle in mind .after few minutes we told hime we woudl like to test drive 2 different vehicles to see which one we preferred . he was extremely helpful with everyrthing, we test drove both vehicles made our decision sat down with him did all the paperwork , purchased a 2014 certified Pre-owned Chevrolet Equinox with 18000 miles on it , My wife absolutely loves it . I would recoomend Commonwealth Motors to anyone who needs a used or New Vehicle to go and See Chris Drew . 5 star sales person . a credit to Charlie Daher and Commonwelth Motors . we went for service Yesterday July 9 for our first oil change and we had promt and courteous service from everyone . When i am ready to purchase a vehicle i will be going back to Commonwealth Chevrloet to Purcahase .

Mark DiDuca

Jul 6, 2016

This is my first leased vehicle, though I have purchased at Commonwealth Chevrolet in the past and looking forward to continue my Chevy relationship via the excellent people at Commonwealth. As always they were attentive and worked with me so that I could leave with the vehicle I wanted and would work for me financially.

drathe50

Jun 30, 2016

I went ot Commonwealth Motors with little expectations that I would be able to get a car. I had a great salesman John Thompson who listened to what I was looking for and understood my financial situation. He not only got me a car that I wanted, but he got me great financing within my budget. I highly recommend Commonwealth Motors to everyone rich or poor. They can meet your needs with compassion.Thank You,Dan Rathe

Suzanne

Jun 27, 2016

I brought my 2015 Impala in for a routine oil change. My customer service rep, Chris, told me I was also due for my 25,000 mi check up. I took the shuttle home and it took just about the length of time Chris said it would take. When I went back to pick up my car, Chris explained everything that was done, thoroughly. He was great! He didn't talk down to me but made sure I understood everything. Chris, you rock! Did I mention how awesome Chris is?

Stefanie Bishop

Jun 23, 2016

top notch service here, always treated with respect work done on time

raerae

Jun 21, 2016

It was great working with Chris. He communicated all the options to me and helped me walk away with exactly the car I wanted (2016 Chevy Cruze). It was a pleasant experience and I couldn't be happier with my whole experience with this dealership. I would definitely recommend to anyone looking for a new (or new to them) car!

Amb happy

Jun 4, 2016

I was very pleased with my experience at commonwealth. Thank you Andy for a great car buying experience. Extremely efficient and a good deal. I'm very happy with my new car.

JWQ

May 26, 2016

My experience at your dealership service and sales department has been like none other that I have ever experienced. They are truly top notch in their intelligence and friendly manner. I give them all the highest mark of excellence in all aspects of their individual departments of service. Sandra Howard in the Chevrolet service department should be valued as smart, professional, trusted employee to your company and to the customers she serves. I ended up purchasing a vehicle and had a wonderful salesman Richard Wenward who helped me in choosing a new vehicle that was right for me and within my budget. He was kind, patient, and so helpful. I chose a 2016 Chevy Malibu Premeir that is pretty, tech savvy, turbocharged, and NOT your old grandma's Malibu of yesteryear. I just love it and a big thank you to all I dealt with. Richard went out of is way for me above and beyond in making sure my purchase experience was nothing short of outstanding. Thank you all again!

Apple773

May 24, 2016

Andrew Frost was great! Answered all questions and helped us set up RemoteLink, which allows us to remote start the car and lock/unlock the doors from anywhere in the world with cell service through an app for FREE for 5 years!!! AMAZING. The 2016 Chevrolet Malibu is awesome. Definitely a great value and we got an amazing deal on a 27 month lease!

Joseph1969

May 19, 2016

Stopped here to look at a new car. Left in 2 hours with a new car, great deal, low financing APR, and excellent service. Will go back again

davestruck

May 16, 2016

Very easy to work with. Direct and great communication. I purchased the vehicle in a matter of 90 minutes.Thank you very much for the great experience

Satisfied Return Customer

May 14, 2016

We returned to CommonWealth Motors for our newest vehicle from them a Chevey Traverse. We worked with Andrew Frost. He was low key and educated us on various features to help us select the vehicle right for our family. He was personable and the dealership was extremely accomodating as we waited to secure our financing and vehicle pick-up arrangements. Thank you!!! Thank you!!!

Tom Pratt

May 2, 2016

A company is only as good as their people . I dealt with Paul Kazalski on the sales end and Steve Federico on the finance end. Both professional and genuine men . I drive up from Boston because my business is appreciated and no details are overlooked .

greeno

Apr 27, 2016

Best car buying experience I have ever had. I bought many cars in my life and this was the best dealer by far.

JodyT153

Apr 13, 2016

My first visit to Commonwealth Chevy was due to the check engine light coming on in my 2014 Chevy Cruze and the dealership where I bought the car was almost 2 hours from my location. Turns out the car needed several things fixed, but the service advisor walked me through it all and put me at ease. I am very happy with my experience and Commonwealth has earned a new customer!

Quinn

Apr 10, 2016

This is my second experience with Commonwealth Chevrolet and it was as smooth as my first. Three years ago, I leased my first car from them. Not knowing what the process would be for turning in my car (and leasing a new one) the whole concept made me a little anxious. But Rich and Rich were so helpful and made the process so easy. Very clean dealership, everyone there always had a smile on their face. I would highly recommend them and will be back again!

newcruze2016

Apr 4, 2016

We recently visited Commonwealth Chevrolet to lease a car for my father-in-law. He chose a 2016 Chevy Cruze and the entire process was made easy because of the thorough and organization of Chris Drew. There were issues that had to be repeated to my father-in-law but Chris was very patient and gave us all the time we needed. This has been our third trip to purchase/lease a car over the past ten years or so and we never worry about the process because of Chris. Thanks again for a good experience.

merlespet

Mar 31, 2016

Great visit at your service center on Saturday March 26 for my husbands 2016 Chevy Cruze and again today on my 2012 Chevy Cruze and once again a great visit. A special thanks to Steve, Sandra, Trent, and David!

Ed Guy Jr.

Mar 26, 2016

Commonwealth continues to impress. Great place to shop. Keep up the good work, Mr., Drew was a pleasure to deal with.

Gary C

Mar 4, 2016

The team worked together to get me in the truck I wanted for the price I wanted and kept me as a loyal customer.

Returning Customer

Feb 26, 2016

Everyone at the dealership, especially Andrew Frost who sold me my new car was kind, friendly and curtious. No hassle at all and was able to drive off with my new car the same day! That has never happened before. This is my second car that I purchased from this dealership and would highly recommend it to family and friends.

MarkW1500

Feb 20, 2016

I've owned different types of pickup trucks over the years but never a Chevy. I decided to check them out, looked at dealerships in the area, and discovered that Commonwealth had twice as many 1500s available for me to look at than anyone else. Entering the dealership I was greeted by Chris who asked what I was looking for and next asked what I needed and wanted in a truck. This helped us focus on what engine/tow options and accessories were needed. I was impressed Chris wasn't giving the "hard sell" and that he only showed me what I wanted. After we agreed on a truck, the trade-in value on my current truck (I was happy with the amount, no need for haggling), Chris handed me off the the financing folks who were very efficient and helpful in getting a great rate. I love both the truck and the dealership and look forward to dealing with them, both for service and new vehicles in the future.

jhealy78

Feb 19, 2016

Just had a great sales experience this past President's Day. I was looking to lease a new Silverado, and John Zak braved the freezing cold weather and spent the better part of an hour literally walking the lot and looking at every Z71 Silverado in stock. In fact, we took multiple test drives to ensure to be able to compare the ride of one with the larger wheels vs. the smaller wheels. Even though the weather wasn't great, John took as much time as I wanted so he knew I was 100% satisfied with the truck I chose. The buying process was far less painless than previous experiences I have had at other Chevy dealers...by that I did not get the usual back-and-forth nonsense. I totally appreciate any dealer that doesn't play games with their potential customers, and Commonwealth is very upfront with their prices. I will recommend John Zak and the Commonwealth team to any of my friends or family looking for a great buying experience!

toreym13

Feb 3, 2016

I've been a customer of Commonwealth Motors for over 15 years and purchased over nine vehicles as well. The main reason I stick with Commonwealth is because of the excellent service. Especially the Chevrolet service. I cannot speak for my wife who owns a 2011 CRV. she seems pleased as well.

Jansullivan

Jan 17, 2016

I haven't been in a car dealership(for myself in quite awhile) it was a great experience and Peter made me feel very comfortable with on learning some of the features that my car has in it.

chopsticks

Jan 15, 2016

Just went in for a sticker. Didn't wait long, very friendly. Replaced a license plate light. I did think charging 20. dollars for labor for a 30 second job. Was a little high.

Td

Jan 13, 2016

Knowledgeable staff. Took the time to go over everything in my new vehicle. I couldn't believe how easy they made it. And answered all my questions.

natguyot1

Dec 15, 2015

I give this the rating that i did because i had a great experience and couldn't be more thankful, i will recommend this to a lot of people

Tina

Dec 11, 2015

I love this place they get you in and out. They explain everything in detail and let you know exactly what needs to be done. In addition, they are well informed and very friendly.

Chris123456

Dec 5, 2015

Took my Jeep Liberty for an oil change and inspection sticker. We were informed that the car needed tires. They matched a competitors price and gave up a rebate. We have taken our cars to Commonwealth service for over 10 years. Always a great experience.

STEVEN DESTEFANO

Nov 28, 2015

THE STAFF AND SERVICE DEPARTMENT GREETING TEAM ARE VERY NICE AND UNDERSTAND YOUR NEEDS WHEN YOU COME IN WITH YOUR CAR FOR SERVICE. THE CAR WAS READY WHEN PROMISED AND ALL THE WORK DONE CORRECTLY.

quinnj2

Nov 3, 2015

I arrived to the dealership around 6 PM to take a look at a new 2015 Silverado 1500 Crew Cab LTZ that I found online, this was mid August. This was a 90 minute trip for me. I took a real quick test drive and knew I wanted the truck, didn't think I needed a longer ride as I traded a 2011 version of the truck that was perfect from day 1. The purchase process was great, Chris Drew was very easy to deal with and they honored the price they had online (most online prices can't be had at other dealers). People stayed late to get the paperwork done and we agreed to pick the truck up the next morning. There were several small scratches that I pointed out and they said that would be taken care of before pickup. Above is the end of the good experience. I went the next day to pick up the Truck and found that the scratches hadn't been touched, and now that sun was hitting it their were even more scratches than I noticed at night (jet black truck show's scratches easy). We agreed that they would take care of these issues and I would came back the next day to pick up the truck. The next day I went and picked up the truck, and the scratches had been taken care of. I jump on the highway to head to Maine for the weekend, and as soon as I get out of the traffic in the area I can feel a severe shake (feels like tires are not balanced). I call the dealership and they say that any dealership can take care of the warranty issues, so no need to bring it all the way back to them. The next week I bring the truck to Diamond Chevrolet in Auburn. They balance the tires and give the truck back, I drive it and very little improvement is noticed. I schedule another appointment with them, and they take it in again and balance the tires twice and do an alignment. They agreed the problem was still there, but since it was Friday and I needed the truck for the weekend I would bring it back on Monday. I bring it back on Monday and they do the balance again, and road force balance and say that all numbers are 000's so the balance is perfect. They said they test drove it and the issues is gone. I pick the truck up and again the issue is still there. I decide to call commonwealth about the issues and they say to bring it in for them to look at. Again, this is 3 hours round trip every time I need to drop it off and pick it up. I brought them the truck on Oct 7th, and they provided me with a suburban rental. This is the same drivetrain as the truck and it rode excellent. They kept the truck for 5 days and during test drives felt the issue, and in that time balanced the tires again (multiple times) and road forced balanced the tires. They said they found 1 that was in-correctable during the road force test so they replaced that 1 tire. They again test drove the vehicle and said that they still felt a vibration but I would still need to pick the vehicle up to test drive it, and I would have to update my ticket with GM to have a GM engineer out to investigate. These are all GM certified technicians performing the work, and each time they say the tires are balanced yet everytime I bring it back they find tires are out of balance. This either does not say much for GM techs, or their is something causing the tires to come out of balance. This is where the real frustrating part begins. while I was driving home from the dealership on 10/13 I called GM to let them know the problem was still there. My Senior Advisor Carmen said that there is one more test they would like done (newly released test) and that the customer experience Manager would be calling me within 48 hours from the dealership to schedule that. 72 hours went by and no call, so I called the dealership on Friday 10/16 and spoke with someone in service. He said he would investigate with the Customer experience manager and get back to me. He called back on monday 10/19 saying that they never heard from GM and I would need to call GM customer care. I called GM several times, leaving VM's, having the person that answered the phone leave updates in the SR that I called and wanted a callback from my Advisor Carmen, and even talking to other advisors. I finally received a callback from Carmen on 10/26 for the first time stating that she spoke to George Bartunek at Commonwealth and that I can call him to schedule a time with an engineer to take a ride in the vehicle with me. I had a new child born 2 days earlier so informed her it would be a couple of days before I could call George to schedule. on Friday 10/30 I called George to setup a time, but I did not hear back from him that day. It was Friday so I figured I would hear Saturday or Monday the latest. Tuesday 11/3 arrives and I still have not heard back, so I call and leave another VM for George. on 11/3 I then call GM to speak to Carmen, who the person said was out that day. I asked to speak to another advisor. I was passed to someone and had to explain the entire situation and explain my frustration with the process. I told her that I did not want to leave a VM for Carmen since it takes weeks to hear back and that I needed to speak to Carmen or her Manager. That person says that she bumped into Carmen and she would live transfer me over to her, and that Carmen was waiting for my call. This Advisor went to transfer me over to Carmen and of course I ended up at Carmens Voicemail, at this point I'm very upset because I expressed that I would not just leave a message. I call back and they pass me to another Senior advisor and I have to explain everything once again. She said that she will be taking over my case from Carmen, which I am happy about. She said that she will need 2 days to get things going, that will be 11/5. I will update once I see if she actually calls back at the designated time ( I have my doubts). So far this purchase has been a huge mistake. I traded in a perfect 2011 silverado that rode excellent with 70k miles on it, for a piece of junk that I'm not sure is safe for my children to be riding in. How can they say the vehicle is safe when they can't find what is causing the shaking. ** Update ** I never heard back from GM customer service, but as soon as I submitted this review George called me within mintues (after days of no calls) on 11/3. George pretty much said to change my review or he would not help me out. I changed it so that we could move forward. He asked that I come in on 11/17, and I asked what they would be checking. He stated responded in email that a GM rep would be there to ride in the truck with me, so I agreed to take half a day off to come out there once again. 11/17 I arrive at the dealership and George puts me into the truck with a senior mechanic, not a GM rep that I was promised. I didnt say anything at the time but should have questions why the GM rep was not present. I rode in the truck with him and he thought it felt good, but that was at 62-65. I explained to him that its at 75-80 when it kicks in which is what I told them every time I brought it in to be looked at. Finally after 10 minute of driving I got him to go 75 and immediately he felt the issue. We arrived back at the dealer and George asked what I wanted to do. I informed him that after 5 trips out there to fix it I cant keep doing this, I buy new trucks so I dont have to bring them in for repair constantly. George agreed and said that we would begin the GM buyback process. He sets me up with Salesman Ed who will assist in finding another truck. At this point they have very little for LTZ trucks left so we agree to wait for the 2016s to arrive so I can get the same truck that I originally bought (color/interior). It took about 2 months before they finally began getting any LTZs in stock, but I touched base with Ed occasionally and they said to take my time because GM will only do this one time. So I agreed and continued to wait. They finally received a black LTZ and I went to see it on Jan 27th to test drive it. I agreed this would be the replacement truck, and Ed would send the vin number to George to add to the paperwork. George had already said that everything was approved and he just needed the vin number of the new truck. On 2/24 I finally receive a call from Ed asking if I heard from GM, I informed him I have not. He said that GM backed out of the buyback/trade assist, but he did not have more details why. I immediately emailed George asking for a callback to discuss on 2/24, and left a VM for him on 2/25. I called again on 2/26 and it's his day off. He will be back in on the 27th, so I will call and email again. I finally received an email from him on Monday February 29th stating that they are willing to do the trade assist without GM. I asked several questions and received round about answers and finally I found out that GM approved the trade assist, but the dealership would have to keep the vehicle and re-sell so the dealership backed out. I express that I'm not happy about it, but George states they would do the same thing but without GM. so I agree to let them run the numbers for me anyways for them doing the trade assist without GM. on 3/9 I call back since I have not heard from them with the numbers, and they say I will have to come back to have someone look at the truck, Luckily I had Ed appraise my truck on 2/24 while I was there in order to prevent coming back (even though he said it's not needed). We finally agreed to get me some backpark numbers to see if they were even close. They came back with $27-$28K, ARE YOU KIDDING ME (the sticker was $50K)!!! They expect me to take a $15k dollar hit after 6 months of owning this thing that has been a headache since day 1! Ed said that he wouldn't accept that either, so I will have to contact George again. I immediately emailed George on 2/9 around 8 PM, while he's off shift but I made it very clear I wanted a call back immediately in the morning. I called George on 3/10 and he said that the it's the dealerships discretion of they want to do the trade assist. In the end he said it's above his paygrade to make the decision on doing the trade assist, so I demanded that he gets the owner of the dealership on the phone. He said he would try to get someone today, but does not know if their working and would not call them at home. I am posting this review as it gives them 14 days to resolve the issue before this is posted for good.

Mac07

Nov 2, 2015

The team at commonwealth chevy did not pressure me at all. They were informative and worked hard to get me the deal I was comfortable with. They showed me several models I was interested in and they worked the numbers several different ways so I could make the choice I was happy with. They took the time to sit and show me all the features of my new truck.

San23

Oct 10, 2015

After going to different car dealers I have to say Commonwealth Chevrolet it's the best. The service they provide it's the best, they really take the time and listen to what you have to say. The sale guys really know the cars they sell and take the time to explain the difference between each model, making it easier to make your decision. Also the service center it's great they work fast and keep really good communication. I have to say the next car I buy will definitely be from Commonwealth because there overall service doesn't compare to no other car dealer.

Stef

Oct 1, 2015

We just purchased a 2016 Chevy Cruze LT, Andy Frost was our salesman and Jamie DiMare handled our paperwork, they made the whole experience pleasant, we were satisfied with what we got for our trade in. We paid less than we would have paid at a different local dealership and they are a pleasure make a purchase with. Thank you so much guys!

Ladjec8510

Sep 28, 2015

Paul Kazalski was a great sales guy! Explained everything about my car and made for a smooth transaction! Will definetly be back!!! Great work Commonwealth!

merlespet

Sep 27, 2015

This dealership has the best people working here! From Andy & Jamie Dimare, in the sales department, to Sandra Howard and Steve Brajak in the service department. Their customer service in both areas is second to none, I will continue to use commonwealth Chevy for years to come.

caordway

Sep 19, 2015

This dealership is great, very knowledgeable and great service. Andy was most helpful and patient with all my questions and needs. I would not hesitate to recommend Commonwealth to friends and family.

stiffy

Sep 16, 2015

I just purchased a 2015 Chevy Trax, and worked with Paul K and Jamie Dimaremade the sale easy and painless. There was no pressure to buy Trax but Paul made it worth while.Took time to find us the right car

Joan Myers

Sep 13, 2015

I was referred to Commonwealth because my daughter had bought herHonda SUV through them and was very pleased. I concur. I intendedto buy a new car but was shown a much better used car with low milageand better price tag. The dealer showed me both options and explainedthe pros and cons. No high pressure, just facts, and he worked strictlywithin my price range. He answered all my questions before and afterpurchase and the service department also took the time to show me howto work some of the controls I did not fully understand when I went to getthe registration. All and all, excellent.

Claire A

Sep 11, 2015

Very happy with our service. Sandra Howard was very helpful and knowledgeable. Repairs were done promptly and at the cost quoted to us.b

20CamaroRS10

Sep 11, 2015

Commonwealth treated me very well. They took me in at the allotted appointment. Arranged a rental for me and completed the repair as promised. Dora, service advisor, was kind and polite. Bob, the service foreman, actually to the time to discuss the repairs with me. I felt confident my car was in good hands.They called me with a status on the repair.So far so good. the repair seems to have been down correctly.

bmalaney

Sep 9, 2015

I just purchased a 2015 Chevy Trax, and worked with Bob Mclain. It was my first time buying my own vehicle, and I can't say enough good things about my experience. Bob was friendly and courteous, listened patiently to what I was looking for, was great about answering all my questions, keeping me within my budget, and made sure I was getting what I wanted/needed in a vehicle. He goes with the customers flow, allowing the customer to take the lead in the experience, which makes such a positive difference! When it came time to finish up on the financial end of things, Bob referred me to Jaime, who was also wonderful. He was very helpful in answering some last minute questions and making sure I understood everything on the financial aspect. Both Bob and Jaime are very knowledgeable and are excellent at what they do. I would definitely recommend my family and friends looking for a new vehicle to Commonwealth. When the time comes down the road for a new vehicle, I will no doubt be going back to Commonwealth and hope again to be able to work with Bob.

Ken Perron

Sep 5, 2015

The sales staff was very attentive to my needs and was very friendly and helpful ansering all of my questions and concerns. would recommend and refer friends and family

brackett

Sep 3, 2015

Although the salesperson I initially met worked at Commonwealth Motors' Nissan store, he listened patiently to my requirements and my interest in a particular used vehicle. Although the vehicle was located at Commonwealth's Chevy store, he undertook the complete sales process, driving us there, taking my wife and I out in the vehicle, and answering our questions. My wife and I have three 20-something children; over the past 35 years, we have purchased at least 8 new vehicles and several used vehicles. So we have seen the good, the bad and the ugly when it comes to automobile salespeople. During this process at Commonwealth, I gradually became aware that the old "pressure tactic" cliches did not apply. This was evident from our salesperson's behavior, and also from the behavior of everyone else we met, right up to the director of sales. We spoke briefly with Richard Winward on non-business issues; he was affable and open. We also spoke with Frank Deneu, who passed on the same calm, measured confidence that makes you think they really are there justs to see that you get what you're looking for. Most of our interaction, however, was with the salesperson Hans Malebranche from the Nissan store, where we first visited. His relaxed demeanor made us feel at ease; he answered every question, volunteered information about the vehicle, showed us the service area, and made it just plain easy to buy a car. Although we were just looking at a used vehicle for one of our children (with about 78,000 miles), this was a refreshing experience and made me think, "This is the kind of place I would like to do business with." And, I did. Furthermore, I would not hesitate to purchase a new vehicle from this salesperson and this dealership. My wife and I never got to the "tear-up-the-deposit-check-and-walk-out" stage we have reached with some dealerships in the past. It was a good day. Footnote: The day I picked up the used car, I noticed one of the two dome lights wasn't working. I drove back to the dealership figuring they'd pull it into a service bay and have me wait in the lounge. When I arrived and explained the situation, a service tech immediately climbed into the car, opened up the dome light, and investigated. It appeared to be a loose bulb and not a failed bulb, but he replaced it anyway--and gave me the old bulb to keep just in case. There was no charge, but I felt obligated to tip the service tech. That was above-and-beyond, in my view. Note: Neither I nor anyone in my family (or anyone I know) works for Commonwealth Motors, and I do not have any reason whatsoever to say kind things about my experience if they were untrue. This is simply what happened and how I felt about it. I thought I was going to spend weeks chasing down used cars at different dealerships (I had 8 used cars on my list), but the second visit proved to the be last.

Terry

Aug 27, 2015

The buying experience at Commonwealth was smooth and hassle free. My sales person worked with me to create a transaction that worked for me and got me the car I wanted. The car itself was spotless and felt brand new.

lawjet333

Aug 23, 2015

My new purchase of a 2015 Chevrolet Camaro was an exceptional experience. My salesperson was Chris Drew, he explained everything I needed to know about the car, he explained how the financing worked and he helped me every step of the process. Having Commonwealth do all my running around to register my new vehicle, made the whole process so much easier. I was honored to meet the owner of this great facility Mr Daher. Mr. Daher also made my shopping for a new vehicle a pleasure. Thank you all for a wonderful experience.

lawjet333

Aug 20, 2015

My salesman was Chris Drew, he treated me with respect and was upfront and honest with me. Great Dealership to do all your car shopping. I like people who don't give me the run around. Chris Drew and Commonwealth Motors are my new friends.

MMG

Aug 16, 2015

After deciding on an Equinox, we visited Commonwealth because they seemed to have the best prices on line. We worked with Chris Drew and we had no pressure to buy. We came back and bought our new 2015 Equinox at Commonwealth Motors.

Claire A

Aug 14, 2015

The repairs were completed on time. We were very happy with the service. They gave us a rental while the repairs were done.

Bhanson27

Aug 14, 2015

I spent several weeks doing research on what was the safest and most reliable suv with the best ratings ... Comparing several local dealerships I came across Commonwealth Chevy and they were the most helpful in comparing different models and which would be best for my family ... I highly recommend them and Paul S. was a great salesmen !

johnr

Aug 9, 2015

After deciding that I wanted a Chevy Silverado, I contacted several dealerships in the area. Commonwealth promptly provided me with two options that satisfied my request. During the test drive, my salesperson (RIchard Winward) proved to be knowledgeable and very helpful. When it came time to purchase, there were no games and we were able to get the deal done quickly. Very organized and very professional. I would recommend this dealer to anyone who wants a hassle free experience.

donna5

Aug 7, 2015

We have bought the majority of our cars from Commonwealth Motors. Our recent experience is why we continue to go back! This time we worked with Chris Drew who truly listened to what we were looking for, took lots of time to explain about the vehicle and show us options so we were sure we were getting what we wanted! Chris was very knowledgeable about the car we ended up buying and patiently answered every question we had. It is scary making such an expensive purchase but Chris made us know we were making the perfect choice for our family? We highly recommend Commonwealth Chevrolet and that you work with Chris Drew.

richard21son

Aug 7, 2015

I searched other places looking for my perfect car. I was looking to lease a camaro and I first checked at Chevrolet in Braintree. Going to the place was a hassle where the sales reps were trying to take advantage of me and after continuous arguments I finally arrived at a reasonable price. The dealership gave me a price over the phone and after driving two hours, they completely changed everything. I went to the Chevy Commonwealth and discussed what I wanted and the price I was looking for and they matched it within 20 minutes. The dealership was able to give me what I wanted in a fast and friendly manner. The experience was smooth and they were very welcoming. It felt like I was part of the Chevy family and they listened to everything I had to said. If I ever needed anything clarified, they were able to explain it and make it easier to understand. Their slogan is to shop them last and thank god I did because it was a great experience and they were there for me when I needed them.

kim 21

Jul 25, 2015

Shopped there because of tv ads and they were awesome. Salesperson super informative. Made new car buying easy. They had a great selection of cars with features I was looking for.

Karen

Jul 17, 2015

Commonwealth Motors is the best. I just bought my fifth car from them. Everyone that works there is top notch. Shop them last - as they say - but shop them cause you will love them.

johnpuglia

Jul 9, 2015

made an appointment and had the repair work done to my full satisfaction.mechanic knew well the type of repair work I requested.Also checked a noise in the exhaust and discussed same with me.

pouellette

Jun 25, 2015

Great experience with Ed at Commonwealth Chevy. First time leasing a vehicle and he walked me through all the steps and got me a great car within my budget. Looking forward to doing business with Ed again in the near future.

Onlyme1

May 26, 2015

Sales man ED was knowledgeable and worked with me to get the best deal and drive away in a new Chevy silverado

STEVEN DESTEFANO

May 20, 2015

VERY FRIENDLY SERVICE DEPARTMENT. CAR WAS DONE AS PROMISED AND ALL WAS DONE EXCELLENT. THANK YOU.

TLW

May 2, 2015

Paul K and staff were outstanding. This was our first experience at Commonwealth Motorsand it will not be our last. We bought a used GMC Denali and are very pleased. Paul is the kindestsalesperson. He spent quality time with us and made our decision to buy from Commonwealth so easy. We are telling everyone what a wonderful experience we had with our purchase.

Harryw4

Apr 27, 2015

I was very pleased with my experience at Commonwealth Motors. I leased a new car from them in September 2014 for my wife. I went back in April 2015 and leased another new car for myself. Both times my sales person was Chris Drew. I was treated professionally throughout the whole process both times. I will go back to Commonwealth to purchase my next vehicle.

Ron S

Apr 20, 2015

Chris Drew was the best Salesman that I have ever had (I am 75 years young) He did everything possible to assist us in buying another new car..The space isn't large enough to explain everything he did in helping us. The Dealership was also great. I would definitely recommend them.. Ps I have never recommended any other person or dealership before.

guyp

Apr 12, 2015

Chris Drew and the staff of Commonwealth Chevrolet were very courteous and helpful in our purchase of a 2014 Malibu. I would recommend Commonwealth Motors.

Mrondeau

Mar 30, 2015

Purchased a 2014 Equinox LT in Dec '14 and loved it. Totaled it in Nov '14. Purchased the LS Equinox in Decmeber '15 because I couldn't afford the LT prices after they increased over the year but still enjoyed the car with the exception of the downgraded radio. I"ve had numerous issues with the Bluetooth and the radio in this car to where the Bluetooth won't disconnect and it keeps the radio on until the battery dies. Shutting off the car doesn't shut it off. I've brought it back to Commonwealth 4x and every time they have tried to tell me it's my iphone causing the issue and sometimes the radio just doesn't sync well with iphones. I guess that should be Chevy's new marketing slogan.....Great car, unless you have an iphone! We only like Samsung!! The first 2 times I was told that I need delete and re-sync the phone. I even sat at the dealer for 4 hours one time donig an upgrade to my phone with the hopes it would go away. It didn't! The next time I brought it in they said it was becasue the electric starter wasn't grounded properly but it's all set now. A week later it happened again and I was near the dealership on my way to pick up someone so I stopped to see if they could disconnect the battery witht he hopes of killing the radio. NOBODY THERE KNEW HOW TO DISCONNECT THE BATTERY! Seems to me that should be a simple thing to know when you're a mechaninc at a dealership. The next step is to return the car again so they can replace the radio altogether but what an inconvenience this has been for a new car. I'm in sales, bluetooth and driving are a necessity these days. Extremely disappointed that we have to go to these lengths to fix the issue when they told me after the second time the radio probably needs to be replaced but it's like $4-5000 to do it so they want to exhaust all possibilites before they do it. I get it, but with the amount of time I've wasted sitting and waiting in your dealership and the number of times I've had to go back and forth to your dealership for the same problem probably cost me that much in time I could be spending with customers. The only positive I can say is that the group of individuals that greet you in the service area are very polite and do their best to help you.

Larry

Mar 27, 2015

Another great car buying experience from Commonwealth Motors! Rich Winward did an excellent sales job securing a great trade in and purchase price for us as well as obviously being very knowledgeable about his product(Chevy Trax)

ceraness

Mar 9, 2015

I love my 'new' chevy malibu! Thank you to Jennifer for her quick response to my online inquiry. Thank you to Chris for his excellent customer service!

Roxie

Feb 26, 2015

I was just going to look to see what my options were to get rid of my Nissan , and actually left there with a nice Chevy Malibu which is a much better vehicle and has a nice drive. Its only been 4 days but i am very HAPPY!

HappyMalibu

Feb 20, 2015

I went to look at a particular color for a new 2015 Chevy Malibu. Chris patiently sat down with me and went over my desirables in a car, and discussed the pros and cons of differing color finishes. Despite my "color particularity" Chris found an absolutely beautiful black Chevy Malibu for me to test drive. He went over all the bells and whistles of my options and any associated cost upgrades for differing models. He never pressured me into choosing, just laid out my options and I am very happy with my choice. Then, after delivery he made sure the registration transfer and my onstar/xm satellite accounts were also working and I was happy with those options. Besides that, I am happy with my financing and future service options. Overall, it was a great seamless experience.

Mike s.

Jan 29, 2015

Met with Chris my service advisor and went over my concerns. He explained everything.They did what I asked and were informative and courteous and finished the job an hour before promised and it cost less than I was originally quoted.They took me home and picked me up.5Star service I would recommend to anyone.

Al M

Jan 21, 2015

Brought my Tahoe in for service.Chris wrote me up,Keith took care of repairs and George the manager said hello.Been using Commonwealth for 15 years and every visit is like coming home.Good pricing and good service.

Larry

Jan 7, 2015

Service staff are friendly and knowledgeable. Service work was done in a timely fashion.

Tony T

Jan 6, 2015

John took the time with me even though someone else was looking at the same car that I was. It was about 45 minutes before I found out the car was mine

Mary C.

Jan 4, 2015

My sister and I both had to replace our very old cars. Neither of us had been shopping for cars alone and we were quite worried about having a negative experience with pushy sales people. Fortunately we experienced just the opposite at Commonwealth Motors. Mr. Steve Federico and Mr. Chris Drew treated us with kid gloves and the utmost respect. We went in prepared with research we had done through the internet and the newspapers and we feel we honestly got a great deal on Chevy Malibus. Mr. James Dimare and Mr. Rich Davis helped us with financial packages we can live with and Steve and Chris could not have been more detailed in their explanations to us about the cars. Great team and great experience!

Mary C and Donna C

Jan 4, 2015

My sister and I had not purchased a car on our own and we had to replace our very old cars. Dreading the experience before us we were greeted by Steve Federico at Commonwaelth Motors who made the whole experience pleasant. He and salesman, Mr. Chris Drew are very knowledgeable about the Chevys and gave us detailed information about our cars. Mr. James Dimare and Mr. Rich Davis helped to find financial packages that worked for us. I would highly recommend this dealership.

Donna C

Jan 3, 2015

Steve Federico and Chris Drew gave us exceptional service from the moment we walked up to the door. Not having purchased a car in many years, it was a daunting task ahead of us. Steve made everything extremely welcoming and comfortable. The specific Chevy we wanted was on the lot to test drive. There was no pressure, no rush. The facilities are clean and bright. James Dimare and Rich Davis helped us find payment plans that worked for us. We did our homework before going to shop and we definitely got a good value for the money at this dealership. Both Steve and Chris are extremely well-versed in the details of the products they are selling and take the time to explain everything. I definitely would recommend this experience.

DebC

Jan 1, 2015

I haven't bought a car in over 11 years. The thought of the whole process made me anxious. I only shopped Commonwealth, there was simply no need to go anywhere else. From my very first call from Frank Deneu the process was wonderful. Chris Drew went above and beyond and new the vehicle in and out and made the negotiation process painless. Rich Davis was wonderful to deal with with financing. I really can't say enough about the process from start to finish and plan on returning for all my future cars. THANK YOU to all of you for making what I thought would be an unpleasant process, beyond pleasurable. I will miss you all!

Chris G

Dec 31, 2014

This was my 2nd vehicle from commonwealth motors and was a positive experience again, the salesman and sales manager was a pleasure to deal with and we were able to hammer out a deal in a professional manner, you guys are awesome, would highly recommend to everyone

Traverse

Dec 30, 2014

I haven't bought a car in over 11 years. The thought of the whole process made me anxious. I only shopped Commonwealth, there was simply no need to go anywhere else. From my very first call from Frank Deneu the process was wonderful. Chris Drew went above and beyond and new the vehicle in and out and made the negotiation process painless. Rich Davis was wonderful to deal with with financing. I really can't say enough about the process from start to finish and plan on returning for all my future cars. THANK YOU to all of you for making what I thought would be an unpleasant process, beyond pleasurable. I will miss you all!

Mike cccccc

Dec 15, 2014

I had my truck serviced today. I had made the appointment a few days ago with Chris T. in the Chevrolet Service Department. I knew right away he was a professional. Well, when i arrived today for my appointment Chris introduced himself and we discussed my trucks issues. I was totally correct in my first impression of him. Chris is a consummate professional. He researched my concerns and called me twice to keep me informed on the status of my repairs. With employees like Chris, Commonwealth Chevrolet will always be a winner in my opinion.Sincerely, A highly satisfied Retired military officer.

jgarnhum

Dec 8, 2014

I went to Commonwealth Chevy looking for a used car. Steve and Jamie both got me into a brand new 2014 leftover Cruze for less money then the 2013 used would have been and with extended warranty and all. I was very pleased with Steve's customer service and Jamie's finance skills in order to complete a deal that was better then the original one i went in for. My mother, father and grandfather have all purchased multiple cars with them and I know this is the first of many deals I will make with Commonwealth Chevy.

MalibuLT2

Dec 7, 2014

I stopped in and spoke with Sandra on Thursday, and was able to get an appointment for the next day, at a time convenient for me to wait. When I dropped off the car the next day, Chris went over the recall fix, and also let me know there would be no labor charge for installing new GM wiper blades I told him I wanted to purchase. The drop off area was immaculate, and the car was ready when promised. Hopefully, I won't be back, but if something goes wrong with my Malibu, its good to know I can feel comfortable taking it to Commonwealth.

STEVEN DESTEFANO

Dec 6, 2014

MY CAR WAS DONE WITHIN 5 MINUTES OF WHAT WAS SAID WHEN I BROUGHT IT IN. WOW!! MY SERVICE ADVISOR (CHRIS TAYLOR), WAS VERY FRIENDLY AND PROFESSIONAL. I TOLD HIM SINCE RETIRING I'M NOT PUTTING IN ALOT OF MILES. HE RECOMMENDED COMING IN EVERY 6 MONTHS IN MY CASE TO GET MY SERVICE.

SJDESTE

Dec 6, 2014

MY CAR WAS DONE WITHIN 5 MINUTES OF WHAT WAS SAID WHEN I BROUGHT IT IN. WOW!! MY SERVICE ADVISOR (CHRIS TAYLOR), WAS VERY FRIENDLY AND PROFESSIONAL. I TOLD HIM SINCE RETIRING I'M NOT PUTTING IN ALOT OF MILES. HE RECOMMENDED COMING IN EVERY 6 MONTHS IN MY CASE TO GET MY SERVICE.

HappyCarBuyer.

Dec 5, 2014

Great experience buying a truck at Commonwealth Chevrolet. They work in steps. They first get you the best price for the vehicle before asking what type of payments you can afford or trade in. They don't use these to play with the numbers. Overall great experience.

ironmn35

Dec 5, 2014

I purchased a 2014 Chevy Silverado this past weekend and I have to say that it probably the easiest car purchase I have made. The salesman never pressured us in any fashion....which I have found to be very rare in the car sales area. The whole staff at Commonwealth made the process as easy as it could be and I would definitely recommend them to my friends.

Pjl92

Dec 4, 2014

Commonwealth helped me get into my first real car with my own loan. I will be graduating college in 2 weeks and have a job. Now I also have a new truck. Thanks for all the help

HappyCarBuyer

Nov 30, 2014

I like the way this dealership does business. They work in steps. First they get you the best price for the car or truck "before" they need to know what payments you can afford or what you're trading in. They don't use these to play with the numbers. Once you agree on the best price they work on trade or money down. Lastly, financing based on credit. Overall great experience.

btoupin

Nov 18, 2014

Chris Drew is a phenomenal salesman! He went beyond what he had to do for me and my family and I will wiwithout a doubt buying another vehicle off of him!

steve b

Oct 29, 2014

Refreshing to go into a dealership and find a salesman (richard winward) who knows the product and has the ability to get you into the vehicle you want, and the price you want to pay.

ART1234

Oct 28, 2014

My salesman, Richard W. exceeded my expectations for efficient, professional, and knowledgeable service. Hats off to Commonwealth for having such a great employee! Charlie, Ring the Bell please!

John&Theresa

Oct 22, 2014

I always feel that I get more attention and explanation of a problem or potential problem from any staff at Commonwealth Motors than I do from my family physician for physical issues. Chris (in the Service Department) was excellent today, as always. He took the time to explain the purpose of struts and the eventual need to replace the left driver side strut. No high pressure. No fancy technical language. Just plain and simple language to allow my understanding. I would not go anywhere else for service for our 2009 Chevy Malibu Hybrid. I have NEVER had a less-than-perfect experience at Commonwealth Motors Chevy Service dept.

Kristina

Oct 21, 2014

The shop us last saying is true. You will love it there. Great people and place to go. Richard Winward was great!

Sappygilmore33

Oct 15, 2014

I just purchased a 2014 Silverado Rally. I couldn't be more pleased with this dealership. I visited 4 other dealers and researched numerous hours on this vehicle and got the price and truck I wanted. Peter DeCosta took excellent care of me and worked out all the details to perfection. Thanx again Pete. Would recommend this dealer to everyone. Joe Sapienza

Barbara Cronin

Oct 11, 2014

I recently purchased a 2014 Chevrolet Cruze from Commonwealth Motors, in Lawrence MA. My salesman's name was Eric Boardman, and he was very helpful. Mr. Boardman was very knowledgeable of all the vehicles he showed me and made the decision process very easy. I would recommend Commonwealth Motors to anyone looking to purchase a new vehicle.

Tammy1234

Oct 3, 2014

Commonwealth Motors has the worst customer service. I made an appointment for an oil change and windshield wiper replacement and it took over two hours. I made the appointment because last time I was there I showed up without an appointment and I waited forever. My car was in the service department for over two hours as I waited in the waiting room with a two year old in toe. When I was driving home I decided to wash my windshield with my new windshield wipers, only to realize that they never replaced them. As you can imagine I was furious. Not only had I waited for over two hours for a service that should have been done faster, but they charged me for a service I never received. When I called the women who answered the phone gave me an attitude as it was somehow my fault. Anyone who has been there knows who I am talking about as she has 'no bedside manner' so to speak. She did not even apologize to me and was mad because I was yelling. Anyone who makes an appointment waits to hours and never has the service complete would be furious as I was. They did send a mechanic to my house who was completely apologetic and said it was his fault. I did not yell at him because he was there fixing my wipers for me, and I do understand people make mistakes but Commonwealth really should reserve a bay for people coming in for basic maintenance such as an oil change so they can get them in and out. Especially when people make appointments. People who came in after me were leaving before me, and I got to the point where I no longer cared if my two year old was screaming in the waiting room and trying to run out in the show room. I thought it was humorous that every other time I went there they gave me hand out stating if I gave them a good review I would get money off my next service. Low and behold they were not with my receipt when I checked out. Lucky for me I was able to find one in my glove compartment from last time.

stefbishop

Sep 14, 2014

Sandra Howard and Steve Brajak are the best. They always take great care of me when I come in there. Everyone at Commonwealth Chevy Service is so pleasant, helpful and friendly. Thanks for making me, the customer feel appreciated. I will keep coming back.Stefanie Bishop

A Milley

Sep 4, 2014

My family and I have bought over 20 vehicles over the years at Commonwealth Motors.Good pricing,selection and great sales people.Service dept is great too - always there to help out.They say to shop them last but there's really no need to go anywhere else.

auntilam

Aug 30, 2014

Our visit to commonwealth motors was outstanding! We were very comfortable knowing that Bob walks us thru the process worry free. The price, quality of product, and the knowledge of the sales and finance department (Hiram) will keep us coming back. This is our 3rd car purchase with them and have always been happy with them. The service department (Fred) is always very helpful and quick to take care of our every need also. I know there is more names in the service department we would like to thank also...just don't know all their names. Thanks so much!!!

garilawson

Aug 17, 2014

I have never been to a car dealership that cares more about the customer! Commonwealth made purchasing a new car an absolute pleasure. Thank you so much :) Gari

bill lucas

Aug 11, 2014

The salesperson who helped me was very pleasant although I unfortunately forget his name. He answered every question I had and didn't try to sell me on features I didn't need and wouldn't use.

aphed

Aug 9, 2014

Found a great deal on a wonderful Chevorlet Equinox. Worked with Chris-- he was so informative and not pushy at all. Very pleasant experience to not be sales-bait going into a dealership and to walk out with just the car I needed!

nmurdza

Aug 3, 2014

I usually dread the experience of buying a new vehicle, but this experience was exceptional. No high pressure sales or financing nightmares. Chris Drew was awesome to deal with, new the product, and was truthful about the whole process. I will definitely do business here again.

Chevy57

Jul 27, 2014

Car salesman usually scare me away, but it was not the case with Chris Drew. He made the whole experience a very pleasant one and was extremely helpful in finding the right vehicle for me.

John L

Jul 23, 2014

Commonwealth is the best option for service! I have been coming here for over 15 years and they have serviced every vehicle that I have broought to them with expertise and professionalism I highly recommend them

lynchfamily5

Jul 23, 2014

We thoroughly enjoy our new 2015 Silverado 2500HD LTZ. The Duramax Diesel is the quietest diesel I've ever operated. Hauling a 7500 pound boat it gets 16 MPG. On the open highway without a load it gets 23 MPG. Amazing!Our salesman, Daniel Salois, was a nice, knowledgeable sales professional. He made our deal happen without any pressure or haggling. - Joe Lynch

hstirk1

Jul 21, 2014

Purchasing my new vehicle from Paul Kazalski was made easy, a very positive experience I have bought 2 other vehicles from Commonwealth Motors in the past and have found all employees very friendly and helpful. Paul really helped me pick a vehicle that fits my lifestyle. Thank you

Coolcath

Jul 14, 2014

We were very happy with our salesman Dan, who was very knowledgeable about many cars and so helpful with the Chevrolets, which we were interested in. He was very helpful in answering all our questions and made our car buying experience very pleasant and easy.

MScott6

Jun 20, 2014

Purchasing a vehicle with Chris was simple and straight forward. He was very knowledgeable about the vehicle and answered all of my questions. The entire experience was so comfortable I felt like I was purchasing from a friend. Chris is a top professional and this dealership definitely gets 5 out of 5 stars from me. I will absolutely purchase from them again and highly recommend them to anyone. Chris is undoubtedly a top asset to your Sales team!

merlespet

Jun 17, 2014

Once again thank you so much Sandra Howard and Steve Brajak for a pleasant experience in your service department. You both treat me with respect, not as just some customer. Thanks again

Dennis Conroy

Jun 3, 2014

Just took delivery on a 2014 Chevy Cruze tonight from Commonwealth Motors. The entire experience was top notch. From Jenn Gomes who corresponded with me for a few days prior to visiting the dealership via email to our salesman Paul Kazalski who was knowledgeable, professional and easy to work with. Paul was able to put together a package that was reasonable given our monthly payment requirements. He also made us aware of and was able to apply both a military discount and Chevy factory rebate to make the deal better for us. Upon delivery Paul spent plenty of time with us going over the vehicles' features and how to use them. This is the 5th vehicle we have purchased from Commonwealth and the first rate customer service keeps us coming back!

rabe

May 26, 2014

Buying a car is the worst thing people buy, But buying a car at Commonwealth Chevrolet was a wonderful time. We started online and worked with Jennifer Gomes, she was wonderful!!!!! She was quick and honest with email respones. Then when we went it why had Steve Federico. He was nice and answered all our questions. Even when our kids ran around the showroom floor, they just smiled and said it's ok. Steve kept going back to his manager to get us the price we needed and the rate we wanted. He did a great job!! We will buy another car a Commonwealth.ThanksRod and Pam

Hebaa

May 22, 2014

I have purchased my cars at Commonwealth Motors as well as my family. This was by far the best experience ever. I was just entertaining the idea to buy a new car, within five minuets after meeting Paul I knew I would be buying a car that day. I felt like I was buying a car from my best friend rather than a salesmen. I was talked too with pure honesty and respect . I remember Paul from 2004 purchasing my first car and wish I did business with him. I hope you recognize him as a valuable employee because he spoke about Commonwealth Motors like it was the only place in the whole state to purchase a car. The sales Manager Rich was a very pleasant to work with as well. Paul has earned my and my families business for live.

jane1126

May 22, 2014

We were very happy with Chris Drew as the sales person we talked to and bought from. It was a nice experience at Commonwealth Chevy aswe looked around and was not pressured at all. Chris explained everything to us as we bought a GM Certified car...I really liked how he went over everything with me and also came into work after his scheduled shift to close the deal with us.

wval

May 22, 2014

Al Miley was great. I love my new Chevrolet Malibu. Everyone that sees my car love it and I always tell them if their looking to purchase a chevy, honda, kia and etc; go to commonwealth motors and ask for AL.He is a great salesman(best of the best)

Jeremy Lug

May 21, 2014

Excellent buying experience with quick processing and helpful staff. This is my fifth purchase at this dealership and it won't be my last. The service department is very professional, and the dealership stands by all of its repairs to keep all customers happy. Shop here to get your best deal.

Amb5773

May 18, 2014

Chris help us out to find the right car that my wife had lot of leg room in the front. We are both happen with what we picked out. nice ride. Has so many extra that we were looking for.

maryamazemi

May 12, 2014

It was my first car, it turned out to be a great experience. Paul Kazalski ( salesperson) was a very kind, helpful gentleman who helped me through the whole procedure a-z in a very quick and relaxing manner. I saw the car once, and the second time I picked up my beautiful car. They even gave me nice gifts too!

Paula45Leboeuf

May 5, 2014

I had been researching for a new car online and I came across the Equinox on the Commonwealth website, it was priced fair so I requested more information. I was then notified by Jen Gomez via email and she was very helpful and set up an appointment for me to meet with a salesperson. I was unable to attend the first appointment due to work conflicts and she promptly set me up for an appointment the next day. She was very nice and greeted me when I went to the dealership and quickly got the car I was interested in brought out so I could test drive. My salesperson, Josh was very helpful and not pushy at all which is very much appreciated. He was very knowledgeable and answered all of our questions. We have purchased a couple of vehicles through Commonwealth before and this time was by far the best experience we would definitely shop there again.

bostonrocket

Apr 14, 2014

We are past customers of Commonwealth which should say something in itself. We were in the market for a new vehicle and made our trip up to Commonwealth. After some research we went with the thought of purchasing one vehicle, test drove it, and when it came down to it, it was just out of our price we were looking to spend. Chris "got in our heads" to figure out exactly what we were looking for in our new vehicle and put us in something that we weren't expecting and come to find out it was exactly what we wanted! Very positive experience and will return when our other vehicle needs to be "upgraded".

Rebeccamelvin

Apr 12, 2014

I had a great experience with this dealership. Me and my family have been going to commonwealth for years now and there is never a bad outcome with this place. They are sure to always make us happy and help us the best they can!

Freshy105

Mar 25, 2014

I went in looking for a car I had seen online through Carfinder.com. Unfortunately for me it had been sold the day before. Chris Drew approached us as we were browsing other vehicles and showed us the Chevy Sonic. We took it for a test drive and decided to buy it that day. Chris stayed late as I took my time deciding whether to buy or not. On the day of delivery he took the time to show me how to use the fun new technology in my new (to me) car. Thank You!

ctowski

Mar 24, 2014

Very pleased with the handling of our needs and wants. Would gladly do business again under the same conditions with the same type of professionalism.

josefajardo

Mar 22, 2014

Great experience,Jeff Bancroft and all team very professional.the price very competitive. I am highly recommended the dealer.Very friendly staff.I am so happy with my card.

merrosiu

Mar 21, 2014

Everyone at Commonwealth was very pleasant to work with! This is our second vehicle we have purchased with them! Thanks again to the whole crew!

ST327

Mar 13, 2014

Spent the time to research the automobile that I wanted but I still had many questions. When I went to Commonwealth I the sales team was more than happy to answer everything I asked. I spent more time looking things over and came back when I was ready. Commonwealth gave me a great deal!

abswhite

Mar 12, 2014

Rich was a very knowledgeable and pleasant sales person. He took the time to go over everything in our vehicle without hesitation. The sales manager and finance people were also very pleasant and really wanted to make us happy as customers.

Tr3b0r978

Mar 10, 2014

We were out for a drive on President's day week-end Sunday, 2/16/2014, and decided we'd like to take a look at different vehicles to see which we could easily get in and out of, physically, as 70+ seniors. We stopped by Commonwealth because others had told us how nice they were and we like their TV ads! We were immediately greeted by Paul and hit it off with him immediately. We explained what we wanted to do and explained that we'd probably be buying another car in a few months. It has been a long time since I've dealt with sales people in the purchase of a car as I'd previously always dealt directly with the owner of a now closed Chevy dealership. It wasn't long before we were driving a new Malibu which was an exciting experience. We also found it quite easy to get in and out of. We ended up in negotiations with Paul and his "behind the scenes" support staff but just couldn't come to terms on a new model.We asked about used cars and were shown a very nice looking (my wife's criteria, LOL!) 2013 Malibu with only 15,500 miles on it. She was hooked and I knew, and suspect Paul knew also, that we'd be buying this car. Credit has to be given to Paul as he was an extremely patient and helpful sales associate as these cars are all quite new technology to us. We feel that we ended up with an excellent "deal" and congratulate the complete sales staff for their kindness, thoroughness and super consideration of my wife and I as new customers to this dealership. As of this writing we've only driven this car about 2 weeks and are still trying to learn all it's extras which always takes time with any vehicle. When we picked our car up the following Thursday, 3/20/2014, Paul was there and made sure we knew what we needed to do to drive it home which we truly appreciated. His efforts to make sure we understood and were happy with our purchase have been truly noted and very much appreciated by us.There is, in my opinion, one negative that I recall always being the case with any automobile purchase. "PAPERWORK, PAPERWORK, PAPERWORK!" I suspect that between making the sale on Sunday and delivery on Thursday at least 2 - 3 hours of our time was spent while Paul & other staff worked on PAPERWORK! Why are dealers selling all these super electronic vehicles but still can't seem to computerize and simplify the PAPERWORK?In summary we are truly impressed with our first exposure to the sales side of Commonwealth Chevrolet.

lindanilecki

Mar 7, 2014

This is the 3rd car I have bought at Commonwealth. Service dept is excellent. Sales people are professional and honest. Very knowledgable of the vehicle.

tombairdjr

Feb 19, 2014

I have purchased 2 new Chevrolets this year with Kevin Peterson as my sales rep. Kevin is the best. His excellent knowledge of the vehicles and the sales process, made both transacts a pleasure for me. Most notable was his patients with me as I worked through my decision making for an Impala. I am also very pleased by the excellent service I have been receiving from the Service Department. I always leave the Service Department with a positive feeling. I love the cars and will continue to recommend Commonwealth to my friends.Tom Baird

DSKJ1317

Feb 17, 2014

what ever you do...DON'T buy the extended warranty for your car...it doesn't cover much....so in the end...your repairs are gonna cost you plenty....I'll never buy a car from here again.....they just want to sell you something

emliu

Feb 8, 2014

We had a great experience. We bought a pre-owned Ford Edge (went in with that specific vehicle in mind). The employees were honest, up-front, and did not pressure us. They gave us a great price and also were very attentive our requests for touching up the paint on a small ding on the vehicle and avoiding certain numbers on the license plate for cultural reasons. We were very impressed with the kid's waiting area, which kept our 2-year-old entertained for the 2 hours at the dealer, and during the subsequent trips for additional paperwork and picking up the car.

geconomou4

Feb 5, 2014

The service at Commonwealth was quick. The service technician called for my car within 5 minutes of my arrival. The waiting area is very nice offering television and food. I have always received great service from this dealership.

jpmiks

Jan 29, 2014

I gotta tell ya shopping for cars is one of my least favorite activities. After having gone to a few other dealerships, I located a vehicle that was at Commonwalth Chevy. When I walked into the dealership I was approached by a salesman named Chris Drew. Chris did not give me the usual run around or let me talk to my manager 10 times game. The price of my vehicle was already well below book value So I didn't really have to haggle on price. Chris was very knowledgable and friendly throughout the whole car buying proccess. from the time I walked into the dealership till the next day when I drove off in my car not even 24 hours had gone by. They did a great job handling all of the paperwork and RMV proccessing and it made it a breeze. The service department is very impressive and when you look into the service garage you know it's a pretty serious operation. The waiting area is also very inovative and comfortable. I have to say in all the years of purchasing a vehicle, Commonwealth Chevy was the most pleasant dealership I have dealt with. Thanks Commonwealth, and Thanks Chris Drew.

hayman622

Jan 11, 2014

I recently bought my Chevy Traverse within the last year. I had previously driven a Honda. I was always so happy with the service at Commonwealth for my Honda. To be honest, I didn't know Commonwealth sold Chevy's or I probably would have purchased my Chevy from them. With that being said, I tried other Chevy dealerships for my routine service of oil changes & wheel rotation. I was never happy with the service received or the price. That's when I heard a commercial for Commonwealth Chevy! I was so excited to have the chance to have Commonwealth service again. For my next routine service I went to Commonwealth and was happy to see that the Commonweath standards of service are carried out at all their branches. I couldn't have been happier with the friendliness, cleanliness, & timely service that I received. I will be a lifetime customer of Commonwealth!! Thank you!

StephenMethuen

Dec 29, 2013

With an unexpected and urgent need for a quality used car, I went to "shopuslast.com" to see what, if anything, would be available at Commonwealth Motors. To my amazement, Commonwealth Motors had a low-mileage (under 70K), 2004 Ford Focus for under $5,000.00. I couldn't believe my eyes and immediately used the website's option to "learn more".In less than 10 minutes of emailing my inquiry I received a call from Kevin Peterson at Commonweatlh Motors. Kevin confirmed the vehicle was available and offered to meet with me that evening. Unfortunately, I was unable to meet with Kevin that evening, but made an appointment for the following morning.Kevin met me at the agreed time, showed me the car and offered to let me test drive the vehicle. During our conversation, I told Kevin that the primary driver would be my wife, but she was unable to be with me because she was working. Kevin suggested we drive by my wife's job and show her the car quickly. I thought this very generous and very practical.At no point did I feel pressured by Kevin to purchase the vehicle or to look at anything other than the car I saw posted online. Kevin was fully informed about the vehicle and its history. He shared this information freely and clearly with me.The car suited my needs and I purchased it.The entire process at Commonweatlh Motors was very pleasant and easy. I have every intention of returning to Commonwealth for my next car purchase and have gone out of my way to tell my friends and family of what a positve experience I had with Kevin Peterson and Commonwealth Motors.Save yourself the time and hassle. Shop Commonwealth Motors...FIRST!

SJDESTE

Dec 3, 2013

I EXPERIENCED A VERY PLEASANT AND EASY TRANSACTION. THERE WAS NO SALES PRESSURE AT ALL. I HIGHLY RECOMMEND THIS DEALERSHIP. MY SALESMAN AL MILLEY WAS EXTREMELY POLITE AND HELPFUL. IT WAS THE EASIEST TRANSACTION OF THE 3 NEW CARS I HAVE BOUGHT HERE SO FAR. HE'S A PLUS FOR YOUR DEALERSHIP!

aehartfordjr

Nov 20, 2013

Sandra has consistently provided friendly support to me when my vehicle has needed service. She is knowledgeable about the Chevy service department and my Suburban. Sandra is efficient and communicates her recommendations effectively.

smlsr

Nov 6, 2013

I am writing this because of the rating I gave I went high because I had to lease for the first time and went in blind Chris Drew not only found the exact vehicle we wanted but also walked us through the process step by step. Left no stone unturned and did not try to hide anthing Everyone made the process as smooth as silk I would recommend Commonwealth to everyone

conley07

Nov 2, 2013

Love my new car! Chris Drew was fabulous. He knows his cars and never pressured us. He asked us what we wanted in a car and found the perfect match! Thanks Chris! Your an A+ in our book!

AlexisM83

Oct 28, 2013

Paul at Commonwealth Chevy was extremely professional, personable and helpful from the moment I stepped inside the dealership. Since it was my first time leasing I wasn't familiar with the process and he was very helpful with explaining everything to me and answering all my questions. I am completely satisfied with my experience and hit recommend commonwealth chevy!

GivingTree

Oct 25, 2013

Community Giving Tree received a grant to purchase a cargo van for our nonprofit. We did not have a lot of money to spend. We found the best deal at Commonwealth, and then Paul worked to make the deal better, arranging for a back-up camera and an allowance to have our logo applied to the van. We picked it up yesterday and it is gorgeous! It will be terrific for picking up goods for our nonprofit, and it makes a great advertisement for us as well. Paul really worked hard for us and can't have made much of a profit because we got it so cheaply. This is our first vehicle purchase and we are grateful to Paul and his colleagues for walking us through the process and for being so accommodating.

cdjsls

Oct 16, 2013

I am a long time customer of Commonwealth Motors. This is the 5th new car I have bought from them. Kevin was excellent to deal with from the moment I walked in the showroom. He was friendly, helpful, explained all the details of my car, & I was driving away within 2 days with the exact car I had ordered. Very happy with the service department. Always willing to resolve any problems I have.

Lubean50

Oct 11, 2013

As most woman, I HATE going to buy a car, as a single woman walking in alone... even more so. I called ahead to ask some questions about leasing a car and spoke to Tyler, he was great and I went over to see him. When I got there, i thought "oh he's young, I hope he's not high pressure!". I explained that I hated the whole process, that I was in sales, but I wanted to deal with someone who does sales like I do... Here are the features, here are the benefits, if you like it great, if you don't let's look at something else. I said that I didn't want to feel pressured or feel like there was any "I have to check with my manager"... and I said if anyone else came over to give me a "pitch", it was going to be game over, done deal, I would walk right out! I said that I only wanted to deal with Him and he respected the fact that I said "I am not going to buy anything today I'm just starting to look and I'm not even sure I want a Chevy"... I ended up falling in love with the 2014 ChevyEquinox, I had done my research, read reviews and I had considered going home and sleeping on it, but the whole experience was so pleasant and easy, I felt like I was car shopping with a friend who knew everything about the car, I didn't want or need to draw it out and I did the deal on the same day. Jaimie made the whole financing process quick and easy. It took the better part of my Saturday, but it was a Saturday well spent. I highly recommend if you are in the market for a Chevy, calling to set up an appointment with Tyler!!!

drewkess

Oct 7, 2013

We found some cars we wanted to check out online and drove up to Commonwealth. We started in VW section and then made way to Chevy. Jeff was patient and knowledgeable, making the buying experience easy.

GloriaPhilbrick

Oct 3, 2013

From the day I purchased my pre-loved vehicle from Commonwealth Motors to my most recent visit for a routine inspection, service has always been courteous, friendly, and efficient. I have stopped into the dealership just to have my tire pressure checked and have been greeted enthusiasticaly and made to feel most welcome. Without a doubt, I'm pleased to be part of the Commonwealth Motors "family".

49ers

Sep 26, 2013

Jennifer e-mailed about what i wanted,Chris was informative and went through everything,and explained the process of buying a car.Test drove the car and was very friendly.Jamie got me extra perks for the car and it was a great price.would buy another car from here anytime.I love my Ford Fusion,they had a lot of other great chevy's new and old.so go check them out.=)

doza

Sep 25, 2013

I called and talk to 10 dealers and Commonwealth Motors came out on top, Jen and Ed were polite and took care of my needs in the truck that I wanted.

ericgilbert

Sep 20, 2013

I went to this dealership after finding a vehicle from their inventory on an auto trader website. I had just intended on looking at the vehicle, since I didn't have much time, but ended up purchasing it. When I took the car out for a test drive, Jeff Bancroft rode with me. He was very helpful and personable and made me feel very comfortable (not a feeling I'm used to at car dealerships). I let him know I didn't have much time, so working with Frank Deneu, he made the deal go through in less than 30 minutes. I got the vehicle I wanted, at a cost lower than Kelley Blue Book pricing, in record time. We went back and forth on pricing quickly, and I ended up with exactly what I had hoped for. I got a great deal, and had a great experience.

klemen

Sep 16, 2013

I had a great experience with Tyler Seifert and Frank Deneu at Commonwealth Chevy. I was looking into trading in two cars for a new Camaro and they made it happen. They met my asking price for the trades and they gave me a great deal on the Camaro. From negotiating the sale to the business manager Jamie Dimare, who got me an excellent interest rate, the entire experience was positive. In addition, they have a lot of cars in stock and they are easy to get to, right of 495. I highly recommend Commonwealth Chevrolet.

Mastertvtech

Sep 12, 2013

Purchased a used car from them and noted a few minor issues that they quickly resolved. Great staff and a nice thank you gift arrived unexpectedly by FedEx!

barbcost5

Sep 4, 2013

The salesman we worked with,Kevin, spent quite a bit of time with us, listening to what we were looking for,and assisted us in exploring options without pressuring us. They offered us a great deal on the car, telling us right away what they could sell the car to us for, which was a significant amount off the sticker price. The process was painless, the staff were friendly, and we were treated with respect the whole way through. I would definitley do business with Kevin P. and this dealership again.

mgallant

Aug 10, 2013

I went to Commonwealth initially for some car shopping. I was met by a salesperson named Tyler who toured some of the cars with me. He was very knowledgeable and answered all my questions.I decided I liked the Chevy Equinox 2013, but was not yet ready to purchase a new car. Weeks later, my car happened to be getting some service at another dealership, so I took a test drive and got a price quote for the Equinox. I went back to Commonwealth and saw the salesperson, Tyler who had met with me. He remembered who I was and everything we had talked about. The Atlantis Blue Chevy Equinox with the exact features I wanted was on the lot and I got a great price! I bought the car that day!I am VERY pleased with my purchase. Everyone at Commonwealth Motors was very professional and not pushy in any way. I would encourage everyone to go there before they buy a new car. I am also going to take my car there for service, as they offer the cheapest rates around!

leysieer

Aug 6, 2013

Kevin made our purchase enjoyable and easy. My husband and I are extremely satisfied with service, support and overall information about vehicle and financing. I would definetly recommend Commonwealth of Lawrence,MA to any of my friends and family. Great job Kevin!

jas1101

Jul 31, 2013

As a first time buyer I was nervous anxious and excited. As soon as I walked into the door I was welcomed with smiling faces and a great atmosphere. It made all my nerves disappear. Kevin was a great helper. The first car he chose was the one for me I instantly fell in love. They handled everything from registration to inspection. The best customer service and friendliest people ever!! I will be coming here for my next car!!

linda0210

Jul 29, 2013

I went to Commonwealth to just look at a specific used Malibu, just look and ended up buying a 2011 Malibu for a great price. Chris is a great sales rep to work with, Shopped on a Sunday, signed all my paperwork and picked up the car on Tuesday.ter the paperwork was done. Chris showed me all the nice features of the car very patiently, even setting up the ONStar and SirusXM. I love my passcarat and enjoy working with Chris. This is my 2nd purchase from Commonwealth and I would definitely recommend themto my friends, and visit them again for my next car. They even have a drop off/pickup shuttle service for service - Excellent Value!

joeaf2nd

Jul 24, 2013

I was in the process of purchasing a used vehicle for the past several months. Becoming frustrated with private sales and smaller auto sales stores, I seriously considered the "shop us last" motto. I looked on line at the used car selection, saw a Chevy Sonic that fit my requirements and made an appointment for the next day. The next day came and it was poring and I did not feel like going to look at the car in the rain. I called Commonwealth Motors to say I was not going to come see the car due to the weather and the gentleman on the phone said this is the best time to buy a car, ill pull it in the garage and you can come check it out. So I did. When I arrived at Commonwealth I observed the owner on the floor as well as several other sales reps. I was Greeted by Kevin Peterson who asked if he could be of any assistance. I told him what I had seen on line he asked me to have a seat and within the next 10 mins I was in the car and the deal was sealed. A most gracious and professional car buying experience. Kevin assisted me with the purchase process and at no time was I left with any questions, he was very thorough , patient and professional. I would high recommend this store and Kevin Peterson to anyone who is looking for a vehicle.

PoorService101

Jul 24, 2013

We did NOT feel like we were treated as valued customers. Poor service and experience with Sales Manager Charles Daher who ignored our emails regarding the sales person. Jim Kowalik was not very honest. He missed appointments and phone calls. Also made promises that he failed to follow through with. We do NOT recommend to work with this dealership!

lauralikespez

Jul 16, 2013

The only way I could be happier is if I'd gotten the vehicle for free. Song was great. I shopped a TON of dealers and lots looking for just the right bargain, so I dealt with a lot of salespeople before meeting him. He was more thorough, prompt, and friendly than any other I dealt with in my search. As for the vehicle, I'm not convinced the "detailing" folks were on their game that day (still crud stuck to the insides of the cup holders from previous owners, for example) but that's trivial and I'm entirely satisfied with the price I paid for the vehicle I got.

perley1227

Jul 3, 2013

Kevin was very helpful, polite and knowledgeable. Made purchasing a car a wonderful experience. Should be more salesmen like Kevin and buying a car would be an enjoyable experience.

jaybird323

Jul 2, 2013

I just want to say that I have been to many dealerships looking for a reasonable price vehicle and I found it at Commonwealth Motors Chevy department. They were very very friendly and by no means pushy about anything. My experience there was more than perfect and I will be going back to them once my wife needs a car. There is no doubt in my mind that I would recommend them to anyone i speak to. Thank you for the positive experience and I will be back again and again.

lailakh

Jun 21, 2013

I heard about the dealership through some friends of mine who told me it is the biggest dealership in town. I was able to buy a Chevy Equinox with the specification I wanted and I was given a price in between my budget. Chris was very helpful, gave me all the information I asked for and helped me throughout the process. He also made it an easy process for me to get the car. I was happy with the service.

katefarley

Jun 10, 2013

Oil change and tire rotation. Technician never reset the oil gauge. More importantly he did not tighten the wheel on the front right passanger side of the car. After driving noticed a noise and took the car to a mechanic. The mechanic test drove the car, also heard the noise and put the car up on the left. He found that the wheel was loose and told me I WAS LUCKY THAT I HADN'T BEEN KILLED! THE LUGNUTS COULD BE TURNED BY HAND THEY WERE SO LOOSE. This was supposedly with a 27 point safety inspection OMG. Also needed new wipers, which wasn't found on the inspection.

justajoe

Jun 3, 2013

We visited Commonwealth Motors to get a new lease on a Chevy Cruz and were very impressed with the professionalism of Chris Drew. My father-in-law is not a young man, and Chris took all the time necessary to explain things to him in a very patient, calm matter. We felt we got the best deal we could have gotten anywhere and Chris even took the time to set up the On-star and Sirrus for him. What more could we ask for. Very, very please.

kac1215

Jun 1, 2013

Being new to the area, we found this dealership very professional, competent, courteous, and friendly. They were a well integrated team. We look forward to being repeat customers.

Plumbing81

Jun 1, 2013

From beginning to end there staff is excellent. Jennifer Gomes was right on top of things with all the info that I needed. Which in my eyes started with great customer service from her. I am a busness owner and run a customer service department myself. So with her freindly care knowledge and time she got me there. That is a hard thing to do for some one who knows great service. Paul Kazalski took care of me very well with all my questions ( I am sure my many phone calls where annoying ) with quick answers. Overall if you are picky like me and want awesome service and quality product talk to Jen and Paul!

Dlblester

May 31, 2013

The salesman was very knowledgeable about the vehicle. Paul was not in the least pushy.He gave the impression that he was on our side to get us a fair deal.He listened to ourDesire in the type of vehicle and options we wanted and showed us cars that closelyMatched our needs. Even after we had agreed to buy a vehicle he continued to beVery accomodatiing. He made himself readily available for the follow up registration andInspection. The whole transaction not at all stressful, partly due to Paul's attitude andDemeanor.

userfive

May 30, 2013

Upon entering the dearlership we were greeted in a very friendly manner and helped by a very competent salesman, Chris Drew.We knew what we wanted it was just getting down to what we could agree on for price which worked out just fine.

charlieandmarie

May 29, 2013

This is the third car purchased and we have always had excellent sales and service at Commonwealth. They do there best to make everything happen for us.

emery0099

May 21, 2013

The people that i dealt with at the dealership were very freindly and knowlable about the truck. They could answer any questions that we had.Went out of they way to make sure that you understood exactly how everything work in the truck. i will tell people to buy their nexted car or truck at Commwealth. They are a number one dealership..

Marydurkin

May 21, 2013

Bought a Subaru here back in December of 2011. After driving it for about 5 months, I began having very serious engine troubles. They did not back this car yet nickled and dimed me everytime I visited them for repair. They bought this car at auction, this car was a lemon. I owned it 6 months and had to get rid of it and it literally cost me thousands to get into another car. I now have two car payments and one car. They sell horrible used cars with inflated - limited warranty's that do nothing. I would never ever ever shop them again and do not recommend them at all, they are ruthless.

lhw87

May 11, 2013

In the first conversation that I had with a service person before anyone even looked at it, they knew what was wrong with it by just my description of the problem. It was fixed and ready for pick up in just one day. I would highly recommend the service at Commonwealth Chevrolet.

jeremydalmer

May 7, 2013

Very friendly, helpful, courteous, and efficient interactions at this dealership. And they have gone overboard looking to make sure that I am happy and am having no issues after the purchase (days later).

wizzie123

May 6, 2013

We were approached immediately, shown several vehicles, test drove several, and and we were given a great amount of time to make our decision while not being pressured. The deal was put together at a workable amount of time that fit our schedule. Jim was more than helpful at helping us make our final decision. We would recommend Commonwealth Motors to anyone! They surely live up to their advertisements.

Murph63

May 1, 2013

Very professional and knowable about my truck, helpful maintenance and future , balljoints and tire wear and recall,also purchased parts, prompt service and advise. Overall a very pleasant experience and a great value.

silverado09

Apr 21, 2013

Purchased my Silverado here and have always taken it here. The sales department is great and I have had a good experience. They are always able to answer my questions promptly. The service department is ok. I have had some ok experiences. Sometimes there are miscalculations on the total price for the service. Some employees should take more time to prevent mistakes and become more customer friendly. The mechanical service itself is great I have no complaints.

Leo routhiet

Apr 17, 2013

Hi name is leo routhier i just got threw bankrutcy. I wanted to rebuild mu credit an i been threw alot of dealership that gave me the run around. O must say commomwealth was the only dealer that made me feel they where trying an pulling for my . My manny thanks to paul kazalski andfrank deneu for ther outstanding effort to getting me my sec chance i am in a great used car now . I wwill in my future commomwealth will be the first not shop them last They are truely to what they advertize shop us last u love us We i do. Thank guys Your new friend an continuas customer leo r routhier Great job

rpiecewicz

Apr 16, 2013

Everyone at dealership is extremely friendly. I do feel valued as a customer and as a person. They are always willing to help with any concerns.Shuttle service is a real plus!

chanel82

Apr 12, 2013

I was dreading buying a new car; 100% dreading it. It had been just about 10 years since my last car purchase, and I wasn't looking forward to the experience again. Pushy salespeople, TELLING you what YOU want; not my cup of tea. I wanted the transaction to be quick and painless as possible (as painless as a $300/month car payment can be), but wasn't very hopeful. Luckily, I chose Commonwealth Motors. Steve, my salesman, was nice, polite and very accommodating. I test drove 2 cars, the Malibu and the Equinox. I settled on the Equinox because 1: with NE winters, it's better in an SUV 2: I need a car that offers a higher seat, due to arthritis. It is much larger than my trade-in crossover, but it's good for long term.All in all, I bought the car that day, a Saturday, and it was ready for pickup, all registered with new plates by 4pm on Monday. Painless car-buying experience if you ask me.I gave such a good rating because they took the "ugh" out of my thoughts on car shopping.

roseden75

Apr 9, 2013

We showed up at Commonwealth Motors Chevy in Lawrence after searching out a certain vehicle, this one particularly car jumped out at me, Jim took us for a test drive, explained options, packages, and leasing vs. buying......he was very down to earth and honest ( something buyers don't always feel like they get), honesty and Jim being straight forward, sold me along with a super car, with all the options I wanted!!!! Perfect car, I will 100% return for my next vehicle and recommend Commonwealth Motors to all my family and friends. Thanks Jim! Roxane Deniso 2013 Chevy Cruze

carr0629

Apr 8, 2013

Buying a car was a family event. As soon as we walked in the door, we were greeted by our salesman. He answered every question we had. He was never pushy and never tried to "hard sell" us on any car. We were looking at Sonics, but I wanted the My Link radio system in the car. None of the cars on the lot had this, so they searched other dealerships and I was able to get the car I wanted.Everyone was very friendly, professional, and helpful. This included offering us snacks and coffee, and pointing us to the nearest McDonalds when the kids got hungry.The price of the car couldn't have been better, and the price I got for my trade in was more than fair. I never felt like I was cheated.Overall, our experience at Commonwealth Motors was very positive. I would recommend them to anyone.

lorra013

Apr 3, 2013

I was a 15 year Ford owner of six Explorers and came to Commonwelath Chevrolet and Ed Long took very good care of me and i now own a 2013 Chevy Equinox which I absolutely love.Ed Long is a classy gentlemen who knows his stuff :)Regards,Lorraine Anderson

newstoney

Apr 2, 2013

On 03/16/2012, I purchased a 2012 Impala. When I bought the car ,I did not notice that the car did not have on-star or sirius xm radio.When I inquired about this,I was told the car was a previous rental car that did not these items. When I told the managment about this and the advertising, they immediate put these items in my car,even thou, they did not have to. The management and the sales and service depts. were excellent in working with me to solve these problems. I am very glad that I went to this dealership and will continue to have my vehicle service by their sevice dept. P.S. I did not pay for these items,nor pay for the installation.They(management) have restored my faith in dearships,and I thank them very much. yours truly Phillip Jenkins Lawrence ma.

newcars6

Mar 28, 2013

From the minute we met with sales rep Chris Drew we felt very comfortable. He asked us if we had a car in mind and began showing us around the different styles. This was our first day shopping for a new car and we left there with the purchase. He asked us our needs and did not try to "push" anything else on us. Each employee that we met with was very friendly and we felt like they gave us the personal touch.

Waning16

Mar 28, 2013

Fast response to the customer, friendly, very informative, felt comfortable the whole time I was there! I would recommend this place in a heart beat and Thanks too Chris everything worked out! He's awesome!

janae1084

Mar 21, 2013

All staff members were very welcoming and were willing to get me the best price possible for my new vehicle. The dealer who worked with me was able to get a final price and the car ready for pick up at a timely manner.

mego20

Mar 21, 2013

This is my first experience shopping for a new car.....I had been to a few dealerships and decided to work with Devon at Commonwealth Motors because he seemed to be very knowledgeable, personable and extremely helpful in helping me make a very important decision. I was impressed with the dealership as a whole and found the prices competitive and the quality of the cars excellent. I will certainly recommend Commonwealth Motors and Devon Pearse-Theroux to my friends and relatives. I love my new car! Thank you,Megan M. Berry

csteeves

Mar 10, 2013

This is the second car we purchased with Jim at Commonwealth Chevrolet and we are very happy with the level of salesmanship with both transactions. Jamie, from the finance department is aces! We will recommend this dealership to friends

merlespet

Mar 9, 2013

I want to take a minute to thank Sandra and Steve B, for yet another fantastic experience in your service department. Every time I arrive I am greeted with a smile and quick attention, they make me enjoy my trips in to have my vehicle serviced. I have been to other dealerships that have given me less than favorable service so to have consistient courteous friendly service done at the time promised and the price promised is fantastic, I will keep coming back to Commonwealth Chevy service department for all my service needs.Thanks again everyone!! Especially, Steve B, Sandra, and Adam you guys are the best.

deliperson

Mar 8, 2013

I have been going to this dealership for many years through buying and having service done. The employees at the service department are the best that I have ever seen. You don't have to make appt for your service and if they have to order parts they will and call you when they come in. They are always on top of the recalls. I didn't know that I had a recall when I went to pay for the service they told me and said will call when the part comes in. I may pay more to do this kind of service than going somewhere else but I always know that they will guantee their work. I would recommend this service department to anyone. GREAT JOB

Alisatweety

Mar 7, 2013

James was great, I hade my children with me when picking up the car and he was as wonderful to them as he was to me. He kept them occupied while showing me the car and all the features.

1deltoid

Mar 6, 2013

Great new car buying experience. This is what buying a new vichle should be like. I asked them to beat my best deal and they did.

KrystleLS

Mar 3, 2013

I went into commonwealth looking for a new vehicle James Kowalik showed me all the vehicles that I was interested in and answered all my questions.

fmc1839

Feb 22, 2013

Our family has been a customer of Commonwealth Motors for over 20 years. We have purchased 10 or more vehicles together of which I have bought 5 myself. The latest purchase being a 2013 chevy silverado 1500. The sales rep did a great job explaining the features of the vehicle and its operation. He was very attentive to what I wanted and the extras I wanted. I could not of had a better sales rep representing Commonwealth Chevrolet. I will continue to come to Commonwealth for future purchases.

kkrz27

Feb 19, 2013

Dealership did everything they could to help make this possible for me. Couldn't have asked for a more helpful and attentive Salesman. Cared about what would actually work for me, not his ultimate goal. Highly recommend Commonwealth Motors to anyone.

tombaird

Feb 18, 2013

My wife and I had a very pleasant experience in the purchase of our new 2013 Chevrolet Malibu. Our salesman, Kevin Peterson, was a pleasure to work with. Kevin was knowledgeable, very accommodating, and never put any pressure on us to make the purchase. We particularly appreciated the fact that there was absolutely no haggling over the price. I had researched the pricing for the car, with the features we wanted, and knew what would be a fair price. We were very pleased when Kevin offered us the car at exactly that price. We immediately said yes. It was as simple as that. In addition, when Commonwealth had custom leather seats installed for us, Kevin surprised us with heated seats at no extra cost. We have told our friends of our great experience and are looking forward to continuing our 30 year relationship with Commonwealth Motors.Tom & Joan Baird

Luvnhorseswithspots

Feb 15, 2013

I get all my vehicle maintenance done at Commonwealth. Service as always been excellent and they do their ver best to get you in and ont as quickly as possible.

JGJS

Feb 9, 2013

I was looking to buy a new car, and been to many dealers with no satisfaction to buy. Then I had made and appointment to go in and test drive a Sonic at Commonwealth Chevy. The day came and I was going to change my mind, because I had not had a successful experience as of that time, for one reason or another. I did honor the appointment, and within an a short time decided to buy there! Steve was wonderful, through every part of the sale. NO pressure, all questions answered with confidence and assurance. Steve was enjoyable to work with. He took care of everything, registry, insurance, etc. I can honestly say, I entered there with "Im just going to look and leave attitude" and then with the hour I was "ringing the bell"! lolI would recommend that you will have a great experience and should make it the first place you shop rather the last! Save yourself some time!Ask for Steve you won't be disappointed!JG

iris6608

Feb 5, 2013

Our salesman Steve Federico was very helpful in getting us into the right car that fit are needs. Jaime Dimare worked very hard to ge the numbers to work for us and Frank Deneu helped make it all come together.All together they made this an enjoyable experence. Thank you!

north34

Feb 4, 2013

Over the years, I have brought a variety of vehicles to Commonwealth for service. Louie gave consistent updates on work being performed and any other issues that came about.

ptoerx

Jan 31, 2013

Working with Jim Kowalik was a pleasure. He made purchasing our new vehicle very easy and was super informative with regard to the vehicle's features and Chevy in general. I highly recommend both Jim Kowalik and Commonwealth Chevy to anyone interested in purchasing a Chevy, GMC, or Buick.

hjordan

Jan 21, 2013

My (my son's) car needed to have winter tires put on, and an oil change. As part of their inspection, they found a damaged control arm that needed replacing. That explains the wobbly feeling in the front end. They took the car right in and fixed what was needed at a very reasonable price. The quality of work was great; never a worry when they work on your car. Will definitely return for service in the future.

greatful_grammy

Jan 19, 2013

From the time we walked in the door we were greeted with friendly and professional service. Steve and Frank was so happy and made us feel so comfortable and happy we choose them. They were so informative and willing to answer any questions we had. We also were treated with respect and not rushed at all. We were there most of the day and the they kept us informed at all times about our purchase and processes our application.When it was time for us to sign all the papers Gene in credit was so helpful and knowledgeable and explained everything to us so we understood it all before we signed any documents.One last thing if we ever need to purchase another car we would difinately go to them again. We plan on recommending them to anyone looking for a car to purchase.I would give them a 10 plus rating.

vandyboy94

Jan 7, 2013

Great experience! From the Salesman to the Financing Advisors everyone was over the top helpful and informative. They led me to the best options for me and I found a 2013 Chevy Malibu which I love! I think they really care about their customers and have been great in following up even after the sale to make sure things have been very smooth.

Mjsenecal

Jan 6, 2013

I dealt with Hugo and his manager Frank D. Along with Jammie in fiance and they treated me with respect and gave me the deal I asked for.I also dealt with my old fried Chip Oulette in parts who takes care of me any time I need a part for my Chevrolet.Charlie has it done in all aspects and I will send whoever I know to Hugo and Commonwealth because of this experience and service. I have had Bob McClatchy wrk on my 2002 Tahoe over the years and he is as good a mechanic as I know.Thank you,Mike SenecalNorth AndoverFormer hall of Honor Chevrolet Sales leader

nabolie

Dec 20, 2012

I dealt with Gary Kotyla (sale) and Jamie Dimare (financing). Gary was not only friendly, but knowledgeable with all questions I had. Anything he did not know, he used his resources to get. He made sure that my experience went as seamless as possible. Jamie worked with me on the financing and went above and beyond to get me the best rate and monthly payment. I was prepared to come in with my own financing, but Jamie made it an easy decision to work through him. Hands down, the best car buying experience I have ever had. I would highly recommend this dealer to anyone.

merlespet2012

Dec 16, 2012

Adam was fantastic the time promised the right price. Everytime I come here I love it I am treated like family. Thank you all I appreciate it.

rsleger

Dec 6, 2012

SANDRA HAS SIGNED ME IN THE LAST THREE TIMES I'VE GONE TO COMMONWEALTH & HAS DONE A GREAT JOB IN UNDERSTANDING,GETTING THE MOST EXPERIENCED SERVICEMAN TO HANDLE IT & TO RECOMMEND OTHER THINGS THAT SHOULD BE FIXED. SHE'S GREAT!!! THANKS SANDRA.

dsdesautels

Dec 5, 2012

Maura at Commonwealth is fantastic!! The whole experience was enjoyable- yes I said enjoyable. From sales to service, A+++! Thank you and I LOVE MY CAR!!

mbcttba

Dec 1, 2012

I have been with Commonwealth Motors for 17 yrs and could not go any other place to buy a car. This is my 7th new car with Commonwealth and I feel like family whenever I go for a new car or for service. Everything is for the customer's satisfaction. All dealerships should take notice. Commonwealth also has an excellent shuttle service for their customer's needs. I never thought I would find a dealership that I could not leave. Thank you Mr. Daher, you got it right.

kitchinmcmullen24

Nov 28, 2012

I have so many amazing things I could say about this dealership but I'd be typing forever!!! One word...SUPERB!!!! Best car buying experience ever...plus we suprisingly were able to trade our 2 cars for 2 newer cars in 1 deal! No other dealer could have done that for us!!! BOBBY was TOP NOTCH!! Gabriel was AMAZING. COMMONWEALTH will be the only place we buy cars in the future and we send everyone we know to them!!! AWESOME AWESOME AWESOME!!! THANK YOU!!!!

Mark.Brackett

Nov 24, 2012

Jim was incredibly helpful through the whole process. He made all aspects of it very easy and kept me informed along the way. I would reccommend Commonwealth Chevrolet to my friends and family.

mollylou02

Nov 21, 2012

I have had my chevy serviced at Commonwealth before. The staff are aslways very friendly, takes thier time to explain concerns to you, fair pricing. All staff that I have encountered have been great!

tkelly6262

Nov 21, 2012

Let me start by saying, I have already recommended this dealership to my family and friends, and will continue too. It is obviously stressful in every aspect of purchasing a new vehicle, it was like having another job at points. I had searched high and low, for about a month, traveling as far as Bow, Nh. to Cheshire, CT. I had found a few vehicles I could have seen myself driving too, however they didn't work out for numerous reasons. One of my family members then had recommended Commonwealth Chevy, and I was expecting it to be the same as the rest of the dealerships I had visited. To my suprise this dealership was by far the best, hands down. I had worked with Frank Deneu, and want to give credit when credit is due. Frank helped me in every way, he walked me through every step, he was honest with me and gave me the BEST price, and I mean BEST PRICE out there. I also worked with Adam Tsoukaris, and he was nothing but delightful and also helped me. They both made it a point that if I needed anything, at all, they were my go-to guys. I also wanted to say the rest of the team(staff) did a fantastic job, making this enjoyable. Everybody in that dealership worked together and thats an important quality to have as a whole. Thanks again.

dupe145

Nov 19, 2012

Commonwealth gave me the best price and made the whole buying experience fast and smooth. As they say, Shop them last, you will love them.

colin.doucette.9

Nov 13, 2012

Kevin Peterson did a great job in showing me cars. And treated me with respect. I would recommend him to all my friends that are looking for a car.Frank Deneu also did a great gob in helping me get the financing that gave me the best value. James Dimare was very professional in dealing with me. Answering all questions that I had and explained those questions in english so I could understand.

Linda9151

Nov 10, 2012

The worst dealership i have ever been at. Do not go here just because they r on the radio every day does not mean they are any good. They make promises they dont keep and have a really bad finance office. Do not go here buyer beware!!!!

Shwaunk

Oct 29, 2012

Everything I needed. Got me in a brand new car with a great interest rate. I never though I would have an affordable car payment with a new car AND a car I like. Thanks so much.

darrinmoon

Oct 21, 2012

Fast, friendly and no hassle. Service department (Adam) is excellant and a pleasure to deal with.Vehicle was as described on website, deleivery of new vehicle was fast and efficient.

loismca1

Oct 19, 2012

It was a pleasant experience, the salesman, Steve Federico was honest and a pleasure to work with not pushy. He couldn't have offered more service than I got.

janetsline

Oct 18, 2012

Very friendly, Adam answered all of my questions patiently. The service was done within a very reasonable time, and they provided a comfortable waiting room. Overall good experience and I highly recommend this dealership and auto service.

merrimacff93

Oct 18, 2012

I had an awesome experience with commonwealth Chevy and richie Jim and Jamie they where great. All three of them helped me tremendously they worked my deal for 2 weeks and got me in my used Chevy for a price I could afford and did so while having to fight with the bank where I was a first time buyer and had no credit and they didn't stop till they got me approved I highly recommend commonwealth

sethhams

Oct 10, 2012

Great place to shop, family owned, many vehicles to choose from. they make feel like a valued customer no matter how big the sale. couple of things that didnt go my way at first, however with great customer care they took care of issues that most places wouldnt have. Nice to know there are companies that still value their customers.

brianclark

Oct 7, 2012

When i arrived to the dealership early, all sales assocaties where leaving for a meeting but Jim Kawalik stopped and took the time to help me with all my questions. Jim was very informative on the test ride and explained all the options very carefully. I truly understood what i was getting for my money. No pressure. He was customer friendly and worked with me to get the truck of my choice. I also worked with James Dimare, the business manger. He was very helpful and made it a very smooth transaction. I would highly recommend this dealership and sales assocates to my friends and family.

bkeenan

Oct 1, 2012

I worked with Victor Jimez and he was friendly and knew alot about cars! He was hardworking and helped me and my family get the right car.

Brian L

Sep 27, 2012

Excellent service, no sales pressure. Very friendly staff, great customer service.All employees I delt with were helpful and informative; found a great interest rate.

ACucci99

Sep 26, 2012

An absolute pleasure to do business with! I am going to wholeheartedly recommend Kevin and Chevy of Lawrence to everyone! I couldn't be more pleased with my purchase!! Thanks again for everything!!

dcata

Sep 25, 2012

Kevin Peterson was a great salesperson to deal with. He helped my wife and I through every step of the buying process. I will recommend him to any friend that is going to buy a car. My family loves my new traverse!!!!

augustawind

Sep 24, 2012

Jennifer Reccommended this dealer to me, usually feel very uncomfortable around salesman at auto dealerships, But Jen and Kevin made me feel very relaxed and there was no rush to buy anything went on 4 test drives and Kevin didnt hurry my decision made me feel like he wanted me to be happy with what I chose and not like i was just another sale.

Colts18

Sep 17, 2012

I purchased a 2012 Silverado from Commonwealth Chevrolet and my salesperson was Kevin Peterson. I felt justified in responding with a "5" in all of the categories listed above due to Kevin's professionalism. He treated me with respect, was extremely knowledgable and made the purchasing experience enjoyable and memorable. I would recommend Kevin without hesitation.

A Bergeron

Sep 15, 2012

Ithought the service was good and overall experince with jim and Rich wasexserlent .Customer service was also very good and i like the quality of the vehicle.

Tygrin

Sep 14, 2012

Father and I went to Commonwealth to look at the Chevy Camaro. Kevin came out to greet us. He was very helpful. We ended up purchasing a 2013 camaro and my father is very help with it. He showed us the service department and setup an appointment for us to get an inspection sticker. He called us as soon as the registration was ready. The sales team is much better then Deluca chevy which is in five minutes from my house.

gcolella

Aug 28, 2012

When I first visited Commonwealth Motors I was not intending on purchasing a vehicle. I knew I would be buying a new SUV soon, so I just wanted to start looking at options. I met with Jim and explained that I was just looking and the only other place I had been was on the Internet. I knew what specific SUVs were selling for so now I just wanted to get a feel for how they looked and drove. I took an Equinox out for a test drive with Jim and liked the way it felt.When we returned to the dealership I expected a hard sell but was surprised on how the conversion went. It was more me asking questions and Jim just answering those questions. I figured I would take the opportunity to see what my old SUV was worth. Because of scheduling, the service manager who usually values trade-ins was not in. Jim drove my car down the street to one of their other dealerships so that I could get a price that day. They gave me a very fair price for the trade-in which allowed me to take the next step. It was a quick offer an acceptance, the easiest and quickest deal I ever made which I feel was fair to both sides.I am now the happy owner of a new Chevrolet Equinox. I have been buying new vehicles for over 40 years and this was by far the best experience. I would recommend Jim and Commonwealth Motors to anyone looking at buying a new, or even used, car or truck.

fiftn42

Aug 23, 2012

Commonwealth Motors is the last place i shopped, the experience was very calm and low key not really pressured, and i didn't feel pushed or rushed into buying. My salesman was Steve Federico, very pleasant to deal with he made the process of buying a new truck easy. We joked around a bit and that me and my wife feel like we knew him even through we just met. They make you feel at home. Thanks again Steve and Commonwealth.

JennyStarr13

Aug 17, 2012

I visited the dealership with my parents who were looking for a used second car for themselves. After a day of countless dealerships that were looking more for a commission on a sale as opposed to what my parents needed in a car for what they could afford. We decided to visit Commonwealth to see if they could live up to their slogan. Well, they didn't live up to it...they exceeded it. My reason for writing this review? I, who was not in the market for a car at the time, fell in love with a car my parents test drove but weren't sure about. Needless to say, Jim's understanding and laid back, non pushy approach made it so that not only did my parents find a vehicle that day, but I ended up signing papers for the car I fell in love with, but feared I could not afford. I won't shop anywhere else for my vehicle needs as long as Mr. Kowalik is selling vehicles. I recommend his service to everyone who compliments my choice of vehicle! I miss my old car, but am falling in love with the newer one each minute I drive her! All thanks to Jim!

magenta64

Aug 16, 2012

Jim Kowalik was a great sales person he sold me a 2013 Technopink Chevy spark. What a great car and Jim had a great sense of humor and was very nice person so if you need or looking for a car ask for Jim Kowalik at Commonwealth motors in Lawrence Mass.

srholt

Aug 14, 2012

Commonwealth has always been great to deal with. They are courteous, efficient and do the work that needs to be done. The are very conveniently located. Their waiting area is comfortable and they offer free coffee & snacks.

Vicki Gardner

Aug 9, 2012

Fantastic to work with. Made purchasing a vehicle easy and they do everything in their power to give you the best deal. Their logo "shop us last..." is right on target. I would highly recommend who is searching for a new vehicle to go direct to Commonwealth Motors.

dennehyp

Aug 4, 2012

My daughter and I were able to purchase a used Ford Tauras 7 sitter which we so desperately needed for the children. My sales person was Jim Kowalik who is not listed above. Jim's ways of dealing with customers makes them feel that he is there for them and is there to help them in anyway that he can. I test drove two vechiles and I enjoyed the company of Jim. He took the time to go over every thing about both vechiles and we discussed the optinos together. When it came to the finacing part I dealt with Richie Pulsifer and Jamie Dimare who also took the time to get the loan approved and kept me informed each day on what was happening. I recommend Commonwealth Motors Chevorlet make sure you ask for Jim Kowalik.

budfan88

Aug 3, 2012

i inquired about my truck online and got imediate response, they called with in an hour. they worked with me on payments and got me close to what i was looking for.. they were very friendly and attentive.. even signing the papers was painless.. everything was ready and explained thourough.. will bring my business back here again.

gleighton

Jul 30, 2012

I'm from NC, and needed routine service for my car. Called dealership and they were able to take me right in for service. Though I would have to call around to frind someone to take care of this on a Friday. Great job.

SpringJoy2

Jul 7, 2012

Commonwealth went out of their way to find the exact vehicle I was looking for and to beat the price of my usual car dealer. Way to go. It was a pleasure doing business with you.

Heartx

Jul 4, 2012

My sisters and I have guardianship over our mentally challenged brother and had to purchase a used and dependable car for him.Lucky for us, we were approached by the most friendly and personable salesman Richard Pulsifer. He listened to exactly what we thought would be the best fit for him. He found a nice used car to fit our budget. Our brother can be difficult to understand and very challenging in his manners. Mr. Pulcifer was very patient and treated him with the upmost respect. He is an asset to your company and has our family business .

sunnyboy1970

Jun 30, 2012

excellent service very knowledgable peple very friendly tookcare of all my concerns with a smile on there face explained what was being done beforethey did it

joycesilk

Jun 25, 2012

Steve was very friendly and helpful with all my questions. He listened to my concerns and what I would like. I didn't purchase the Chevy Equinox until the following week but I am very happy with the purchase and the vehicle. I would recommend Steve and Commonwealth Motors to my family and friends.

JLannon

Jun 20, 2012

Paul Hickey & Mike Ortiz are always great to work with. They are always responsive to the customers needs and stay on top of things. Whenever I come in for service, I try and find either of them as they always there to help with any service problems.Jim LannonMethuen, MA

KelliAnnWilson

Jun 19, 2012

I have been in the customer service business for over 30 years myself and I must say that Richie Pulsifer is the most professional and courteous sales manager that I have had the pleasure of working with, not just in the car business, but in any industry! He makes you feel like you are the only customer that matters - he is focused and determined to help make buying a car a pleasure versus a heartache. He is the role model of how a car sales transaction should take place! His intellectual horsepower and knowledge of the car business is amazing! There was not one question he could not answer and he often made good suggestions, unsolicited, as to how we could make things work in the easiest and most economical fashion. No other company could match the prices at Commonwealth Motors and no one could match the integrity and work ethic of Richie Pulsifer. Let me tell you our story: My brother was in the market for a high end used vehicle and one phone call to Richie was all it took for him to get the ball rolling. I warned Richie that my brother was not the easiest buyer, since he had some credit rating challenges and his current car was under water. Richie remained optimistic and upbeat throughout the entire transaction, never making my brother feel like he could not purchase a car from Commonwealth Motors due to his credit ratings - he simply said "We will get you what you are looking for, don't worry about a thing, we will make it work for your needs". Richie had his finance colleague, Jamie, help my brother to keep a monthly payment he could afford while taking care of all the paperwork. Richie provided a loaner to my brother so he could get home (his current car had stopped working on the side of the road en route to the dealership). Richie continued to work on behalf of my brother on his day off, going so far as to drive to my brother's Financial Advisor in Portsmouth, NH to pick up a check. He did this out of the goodness of his heart, to save my brother a trip - who does this kind of thing? Richie Pulsifer, that's who! Richie went so far beyond our expectations and he put my brother in a fantastic vehicle and we could not be happier and more satisfied with the process!I would like to note that the communication skills of all the Commonwealth Motors team members was outstanding - we knew everything that was going on behind the scenes. Richie personally kept me and my brother informed of the progress being made. Richie was also able to negotiate an incredible interest rate for my brother - he is a true miracle worker! My brother and I will be recommending Commonwealth Motors to all our friends and business colleagues. One phone call to Richie Pulsifer is all it takes to get the best deal on a car and make a life long friend in the process! Thank you, Richie!!

CWalsh92786

Jun 15, 2012

We were in need of a truck and needed one quickly. Commonwealth was the 2nd dealership we visited, and the last. Their motto is true...Shop us Last! We arrived at the Chevy Dealer 30 minutes before closing, if I remember correctly closing time was 5pm. Al, Richie and Rich stayed with us until 7. We looked around the lot at new and used cars. My husband told Al what we were looking for and what we could afford to spend. What we wanted was out of our price range, a new Chevy Tahoe. We knew it would be hard to find a Tahoe for the right price, with a good year and good miles. In our minds pickups were a possibility also. The guys brought us into the show room, and I remember thinking "why are we looking in here?" haha They showed us a 2012 Chevy Silverado 1500. I don't remember if it was a dealer's special, but the truck had a tono cover, the bed was lined, and the truck had beautiful rims. They were taking $10,000 off the asking price, which brought us in range of what we wanted to spend. It wasn't long after looking at the truck and checking out what our monthly payment would be, that we signed our name's on the dotted line. We also traded in our Chevy Trailblazer which took a good little chunk off the price also. Thing was, we were refinancing our house and couldn't have our credit pulled til we closed. The guys understood and didn't give us a hard time at all. They agreed to pull our credit once we called and gave them the ok too. We have an electrical break for our camper and they had no problem installing that in our new truck. They went along with what we needed and didn't jeopardize our closing. I think 2 days passed and we went and picked up our brand new truck. The next Monday we brought the truck back to have the seats scotch guarded, the sticker and registration done. It all went smoothly. Commonwealth called us 3 times after we bought our truck. The first call was to check in on us, to make sure we were happy with our purchase. The second call was from the service depo, making sure the work they did was to our satisfactory. And the third call was from Kimberly Daher, welcoming us to the Commonwealth family. We also received cookies from the dealership. We couldn't be happier with Commonwealth motors!

pjgregoire

Jun 12, 2012

I had a misaligned door on my 12 year old truck. Did the job well and for less than the quoted price. Very, very happy.

merlespet

Jun 1, 2012

This Rating is based on the wonderful treatment my husband and I have received at your chevy dealership recently. It started with your service team Steve Brajak (sp) recommended your dealership service department to me when he had heard from my father all the problems I was having with my 2009 Saturn Aura. I bought the Saturn at Saturn of Lowell, once Saturn was no more they sent my service to Lannon Chevy of Lowell. I had the Aura in the Lannon dealership 9 times for the same electrical type problem. Steve told me he was confident commonwealth could fix my car. Unfortunately, although they tried several times they were unable to solve my problem. This had become a safety issue since the car would lose power, this was especially difficult when it did this on the highway. Doug Niles stepped in and tried to contact General Motors about my problem and what could they do to help me since it appeared I would have to buy a new car. Unfortunately General Motors does not stand behind their several thousand dollar product even though it was still under warranty. I purchased a 2012 Chevy Cruze and I love it. I do want to applaud Steve Brajak, Paul Hickey, Adam Tsoukaris, and Doug Niles of the service department. I also would like to applaud Jim Kowalik, Richie Pulsifer and Jamie DiMarie of the sales team for bending over backwards to help me in this difficult situation. As much as I hate buying a car this was indeed my best experience and all my sales and services will be done at commonwealth Chevy. So please let it be known that your chevy sales and service team are fantastic.

Joe and Gail

May 26, 2012

We have been buying cars for the last 50 years. This dealership is by far the best over-all place to buy a vehicle. Sales and service are the nicest, most efficent and dedicated to serving the customer. Our most recent purchase was a 2012 Chevy. Kevin Petersen and Richie Pulsifer went out of their way to find the exact model we were looking for and at the right price. You can't complain about that. Thanks again for all you did for us. Joe and Gail

Jenmar26

May 15, 2012

Franklyn was a great dealer!! He answered all my questions-was easy to work with-he was super patient with us especially because we had no intentions of buying today-we only came to "look"!!! I am going to recommend him to my friends. He was very helpfully explaining what everything in the car was & how it worked. He knew all the answers!! Even though we asked sooo many questions he remained patient-friendly-helpful and his friendly smile was always there Thanks so much for being so nice. We enjoyed going business with you.

Pauline Traficante

Apr 2, 2012

I brought my car in on March 31 for a sticker on a Sat afternoon. I was treated respectably and promptly. I expected quite a wait as it was the last day of the month. I was out of the dealership in about an hour. The service area was very comfortable and the coffee was fresh.

tim1684

Mar 25, 2012

2012 Avalanche sticker price 57K. When the vehicle was "re-conned", or prepped for delivery, the swirling in the paint finish was so bad I would not accept it. Was told by manager that "black is hard". When I asked him to look at it after I demanded they did it again, he slapped his paperwork on his desk and told me he has other things to do. I finally got him to look at the flaws on the vehicle and he told me there's nothing else he could do for me and he would get the owner involved. He told me he had a meeting with the owner tomorrow, 2/23/12 in morning and he would make the arrangements to make an appointment for me to meet the owner, or the owner would contact me directly. I haven't heard from anyone. As a matter of fact I think this is a common problem for this dealership... No one ever called me to get my inspection sticker, so I called on the seventh day to get it done so I wouldn't get a ticket. I had to wait for two people in front of me before my sticker could be done. Guess who one of those people where? Steve the salesman, in his plain clothes getting his personal vehicle inspected ahead of me. Thanks bud, now that's putting the customer first!I just want what I paid for and to be treated with respect. This is the fifth new vehicle I've purchased and I've never had this feeeling of being a victim. Usually the dealership wants you to go and spread the good word. I have no good words until this situation is resolved. CHARLES DAHER, JR. Co-Owner, Commonwealth Motors, I'm waiting to hear from you.

kscarpaci

Mar 17, 2012

Frank was fantastic! Buying a new car was very stressful and Frank took the time to hold my hand through the process. I went to Commonwealth FIRST despite the shop us last motto and I ended up not going anywhere else! I will be looking to Commonwealth Motors for all my car needs, now and in the future.

merlespet

Mar 10, 2012

I have had significant ELectrical type problems with my 2009 Saturn Aura, I had taken it to a different dealership 8 times, 2 times this week alone, and I still had the problem. So on Friday March 9, 2012 I brought the car to Commomwealth Cheverolet to see if they could help me. From the beginning I felt Paul listened to what I said the symptoms of the car were. They fixed the car I got it back Saturday Afternoon and the staff was pleasant, explained what what wrong and fixed my car.

willby75

Feb 22, 2012

As the purching agent for my company I am involved in the aquisition of many vehicles, new as well as used. Over the past 14 years I have purchased no less than 35 vehicles and know all the tricks, scams and BS. I must say this was definately one of the better experiences I have had.We are undergoing a large construction project at my company and needed an inexpensive 4x4 pick-up and found a used 08 Silverado with high milage but in exceptionally good condition. I had noticed that the price online was $11,995.00. After reading the "fine print" as I suspected the advertised price included $2000 trade. I don't like when dealers do this as I feel it's misleading. For this reason alone I was skeptical about even going down there. Other than that I found the people there very friendly and not at all sleezy. I'm guessing the employes I dealt with don't make decisions as to how to market and advertise the price of their vehicles. The bottom line is that I was able to purchase a very solid vehicle at a reasonable price with outstanding customer service all around. I still don't like that the advertised prices include cash or trade in values but the overall experience was so positive that I will definately look here again for future vehicles our company requires.

kenneth campisi

Feb 16, 2012

Al Milley was a excellent sales person to work with!!!!!!! ALWAYS SEE AL I even talked to the owner Charlie and he was a nice guy. The have the best deal >>>> Stay away from Bill Deluca

justsiggy

Feb 14, 2012

Very friendly, no pressure and a great deal. I have never felt so comfortable at a Car Dealership than Commmenwealth Moters, no one chased me or try to sell me a car that I wasn't intersted in.

Carbuyer88

Feb 3, 2012

Just purchased my 2nd car thru this dealership and it has been a pleasant experience. I would recommend anyone looking for a new car to shop here. The sales and finance people are great and they walk you thru everything.

budhawkins113

Jan 27, 2012

Business manager was fantastic, when deal was falling apart he pulled rabbitt out of his hat, exceptional- a real pleasure to deal with. Would go back any time

tmac26

Nov 25, 2011

I had a great experience with my new purchase. Everything was top notch. They had large inventory of vehicles to choose from. Lamar was awesome. He spent a great deal of time going over all options and features available. At no time did I feel pressured to buy. I would highly recommend purchasing from this dealer. You won't be disappointed.

sc21

Nov 24, 2011

Friendly and professional staff. Staff explained EVERYTHING very well and answered all our questions no going around in circles and no surprises. We left feeling confident about our purchase!

w mckelvie

Oct 31, 2011

I have given commonwealth chevrolet this rating because i was verry pleased with the way i was treated from the moment i entered the dealership until the time i took delivery of my new truck. They did not come running out after me to get my business. Lamar was very professional to deal with and i will send anyone looking for a new vehicle to commonwealth mototors to buy onel

bryandellolio

Oct 26, 2011

the selection of trucks was worth looking at the sales people were very friendly and willing to work with me on my price range.I will recommend this dealership

brobitaille

Oct 2, 2011

My recent experience with Commonwealth Motors was excellent from when I first walked in the door of the showroom to the time I left with my new Chevy Cruze. Ed Long and the rest of the staff were friendly and helpful, I didn't feel pressured at any time and I am totally happy with my new vehicle.

justahn

Oct 1, 2011

fast and friendly service. The service dept was great!quoted me a price and stuck to it. clean waiting room with dinner and a movie. ok , no dinner but fresh coffee and donuts. AAA+

Metal1371

Sep 29, 2011

I went to Commonwealth because of a radio ad i heard about a great special on chevy Silverados. When my wife and I showed up there we were greeted right away and were giving the proper time and attention to make sure we got the right vehicle for us. Our salesman Ed Long was great. He answered all of our questions and NEVER pressured us to make a decision. After just a couple days we drove home our brand new 2011 Chevy Silverado!!

lworm416

Aug 12, 2011

they are great! I wouldn't go anywhere else. Every time i go I know that I won't leave disappointed. They always do a great job on my oil changes and they always check my car after every single one. I went to Vavoline once with my old car and I drove it all the way home only to have all the oil leak out of the bottom onto my driveway. They broke the hose. I never ever had an issue with Commonwealth. Also I think the waiting room is very inviting and i don't hate sitting there waiting for my car to be fixed.

snotracks

Jul 23, 2011

This dealership was awesome. I shopped around and found this dealership to friendly and willing to listen and work with you. There price was the best, and what a huge dealership. A1!

justahn

Jul 7, 2011

I would recommend this dealership to anyone looking to buy a new vehicle based on the positive experience that I had while purchasing my 2011 Chevy silverado.From sales to financing I believe I was treated fairly and with respect which has not been the case with other dealerships.

chiefnafd

Jun 29, 2011

Until I bought my 2009 Chevy Colorado Pick Up, I had never dealt with Commonwealth Motors. I am glad that I did. The people are friendly and knowledgeable. The availability to drive in unscheduled for an oil change is a great convenience. The technicians advise you if they see something of concern and then you taken to the vehicle and shown the problem and options are provided before any work is done. Because of this great service, I will be looking to Commonwealth for a replacement of my wife's car within the next year.

hitide7

Jun 29, 2011

Very easy to deal with. No hassle. It was Easy. The best price no doubt in my mind. Professional dealership through out. Everybody there very professional, friendly, willing and caring to help. My experience was completely satisfying. They exceed my expectations. Try them you will love them. Keep up the good work!!!!

zaffinin

Jun 11, 2011

Great Service! I have been going to Commonwealth Motors since the purchase of my car. The service department was excellent about contacting me before completing any work to the vehicle to ensure that I wanted the work done. They provided me with suggestions on what else needed to be replaced in order to prevent future problems.

bookclubber

Jun 9, 2011

Commonwealth Motors has an excellent reputation. A friend of mine was very happy with this dealership. This was my first experience and I was treated with respect. I received positive feedback from the President of the Dealership. I am very happy with Commonwealth.

joemtech

Jun 6, 2011

They say "shop us last and you"ll love us" and it's true. I went to 2 other dealers to look for my Chevy Avalanche, leaving without a great feeling. I then wne to Commanwealth and bought the car that day. hey were so great, I even bought a used car for my son while I was there.Thanks Commanwealth, I love my truck (and car)Joe D

ceramijoe

May 23, 2011

The welcome I received at the showroom was prompt and courteous. I was very happy with the sales rep. Nick Tziolis. He explained all the features of my new Equinox and let me test drive two vehicles. The trade in value we received for two vehicles was very fair and the sales manager also gave us a $1000.00 credit that he found because we traded in a Saturn. The car was ready on time and I also use their service dept. which is excellent.

aiacono74

May 16, 2011

Purchased my first new car and the process went very smoothly. Arrived with a certain vehicle in mind and made an appointment to expedite our visit and ensure the vehicle was avaliable. Was able to get a good financing rate as well. Would recommend this dealership to friends and family.

Bills09

May 14, 2011

Lemar Mclaughlin was one of the nicest salesmen I have experienced. He was very friendly and easy to talk to. I felt very comfortable asking him questions and felt confident that he was being honest with me. The customer service was outstanding. K. Pelletier did not pressure me into buying anything I didn't want. She explained the options that were available but didn't try to talk me into anything.I had researched the price online prior to going to the dealership. When I went to the dealership, I told them what I wanted to pay and got a vehicle of slightly higher quality at the price I wanted to pay.

sean23lmz

May 14, 2011

I brought my Silverado in for an estimate due to noise in front. at time of drop off was told would be called for price and give okay to do the work. I was called with a price of $1400.00 for a wheel bearing and axle seals leaking. Was quoted a price half of that from local auto mehanic. When informing dealership that i couldnt afford that and would have to go with heaper mechanic, they still had the nerve to charge me $95.00 to tell me what the problem was. When speaking with service manager he said would i do work for free. I said if it was a estimate...YES! He then shrugged his shoulders in a oh well manner and said his mechanic spent a hour diagnosing the problem. I replied so if it took him 5 hours and i decided not to get the work done here would it have cost me $500.00 he had no response. I had to pay the money for they where holding my keys. I would not recommend this dealership for service. They charge way too much for labor. they claim parts are expensive when they mark up parts from cost they get it for and you and me the consumer ends up paying thru the nose. All the money that they make with these ridiculous prices for parts and labor they couldnt have parted ways with no cost. is that not the point of a estimate. So buyer beware of this. If you bring your vehicle in for service and decide to not have them do the work they will still charge you $95.00 for nothing.

Tammy1234

May 9, 2011

I purchased a new car from Commonwealth Motors in 1996 and 14 years later when my car finally died, I purchased another new car from them. They are always friendly and provide great customer service. I will go back when it is time to buy my next car.

2006 Malibu

May 6, 2011

Brought my car in for service for a known steering problem GM has not issued a recall for. I had the problem during warranty, and it was fixed at that time at no charge. At 60K I did not expect much, but Commonwealth supplied the part at no charge and only charged me an hour labor to install. They consistently meet my expectations and I have never had to bring back any car for work not done properly.

iclolie

Apr 29, 2011

This was my first time at Commonwealth Chevy and my first new car purchase. From the get-go it was obvious that they are concerned with making the customer happy - my sales person did a great job finding a car that was suitable to my desires. Phone calls were returned promptly and the help we recieved from the staff was excellent! I will definitely refer friends to this dealership.

dluciano

Apr 14, 2011

My second vehicle with Commonwealth. No stress, no pressure, and a competetive price right out of the gate. No waiting around, no games, none of the bad experiences I have had in years past with other dealers. This is the 20th vehicle I have purchased in my life, and only these last two with Commonwealth have been enjoyable.

HandiAndy15

Apr 6, 2011

This is the first time I have ever bought from this dealership. From the day I entered to buy my new 2009 Chevy Impala to this day have I felt so comfortable dealing with their personnel from buying my car to the many times I took it in for regular services. Their motto "Shop us Last" is a true testament after shopping at the other dealers. They are 5 stars rating in everything they do from sales, parts, body repair & service.

Jon Horvath

Apr 5, 2011

Was greated by salesman who was busy but offered to get help. After seeing a car that Iliked, went inside, was greeted by a G.M who immediately got Steve to assist me. He immediately intrduced himself[ with a great smile],asked some questions about my wants. Itold him the car thatIliked and we went for a ride. Very friendly and Knowledgable about the Malibu that we were riding. When we came back Ireally did not want to buy that day. However, he proved to be very pleasant but persistent...a very very good negotiator. thanks to his determination Ihave a new Malibu at an extremely good price. I also met the finance manager who was very friendly and competetent. Would I return?? -- yes. recommend Commonweath -- absolutely! ! !

apka23

Mar 26, 2011

We were having trouble with the braking system of our car. We did not know what was wrong. It had been giving us trouble on and off for a few weeks. We took it to the repair shop when it was happening and they knew immediately that something was wrong. They kept the car and pinpointed the problem. They repaired it in no time and it is working fine now. The guys in this shop are fantastic. They care about the customers and are always very helpful. We will definitely return for any service we need.

claydonandrew

Mar 25, 2011

I am very impressed with the service dept. at Commonwealth motors. My 1985 Corvette was running rough, I called,and Paul Hickey ( service advisor) told me to bring it in first thing this morning.I was quoted right off the bat for a diagnosis. I waited in a very comfortable waiting area with coffee,tea and cookies and a movie to watch.After an hour or so, a service advisor came into the waiting area and told me what the problem was,quoted me for the repair and said could be done same day but parts would have to be brought in.Commonwealth Motors took me home and when the repair was complete, came to my home and brought me back to collect my car.Outstanding. I will be a regular customer because of the high level of service by highly experienced auto technicians and service advisors. Great job..

New Car Owner

Mar 10, 2011

Buying my car was a very positive experience. Everyone at the dealership was helpful and ready to answer any questions I had. With the help of the employees I managed to find a car that suited me perfectly and was everything at I could have asked for. I love my car very much and would definitely come back to the same dealership for my next car.

mbheins

Feb 28, 2011

Great customer service!! We have purchased 3 vehicles in the last couple years all from Commonwealth Chevrolet and have had only positive experiences. From trade in to financing they made the whole process easy. Furthermore, the Service Department is exceptional. They truly are the BEST!

gumfairy

Feb 22, 2011

I was very satisfied with my visit. Nicholas was very informative about the car. He was very friendly and patient with me. Karen was very kind and patient with me especially with everything we had to go through in order to make the deal. I was very happy that Commonwealth Chevrolet did what it could in order to help me get the vehicle I wanted. They staff were very nice people and I would definitely recommend them to family and friends.The only negative thing I would have to say about the dealership was on the website there is nothing on the main search page indicating that the prices listed were the prices after a trade in. I went there expecting one price but discovered it was more more expensive. But in the end Commonwealth did what it could in order to make the vehicle affordable to me and for that I was very great full.

Joseph1964

Feb 22, 2011

Always excellent service at Commonwealth Motors in Lawrence MA. The shuttle service is always convenient, the pricing is fair (and seems to come in a bit below estimates, which is always a pleasant suprise), and I always get in and out in a reasonable amount of time.

rcassesso

Feb 22, 2011

Had a really great experience in purchasing a 2011 Z71 Silverado Crew CabEd Long had a vehicle waiting for me when I arrived at our appointment. Within 30 Minutes we had swiched the vehicle out for a more appropriate one and within an hour or two the deal was done.The after purchase Customer service was great. The service department was very responsive with the sticker ...allowing me to wait with the truck rather than pull my two kids out of the car seats.I did my homework before going to Commonwealth and the Sales Mgr responded to information I brought with me getting to the appropriate price without a lot of difficulty.I would recommned this dealership and look forward to my next purchase

bwebberjr19

Feb 21, 2011

Dealership went out of their way to make sure I got the truck I wanted for the price that I wanted to pay. I was a a tough customer for Richard as I changed colors about three times on my truck, once even after we started doing the paperwork but it was never a problem. From the start it was nothing but great !!

kaw1228

Feb 16, 2011

I found the dealership to be very professional and friendly. The saleswoman, Anna made me feel very comfortable and taking the time to show me the dealerships inventory and explain any questions I had throughout the buying process. Meeting with the Business manager went extremely smooth and faster than I was expecting, which was a nice surprise.

carshopper2011

Feb 4, 2011

Our entire experience was a positive one from the moment we arrived. The incentives that brought us to Commonwealth were outstanding. Lamar was helpful, patient and worked to find exactly what we were looking for. Karen in the finance department was great too. Thanks for a great experience we love our new Malibu.

cdgl029

Jan 22, 2011

Same day oil change service w/o an appointment is never a problem. Generally,finished within 1 hour. Pleasant waiting room with a movie always running. Price for my diesel engine oil change is very competitive with the oil change franchises. Fuel filter changes are much easier than doing it myself.

Cindy Baker

Jan 6, 2011

My husband and I "Shopped Commonwealth Last" for our NEW CAMARO SS! We could not have had a better experience. We did not feel "haggled" by our sales person Lamar. We got straight answers and an amazing price. The finance guy Bobby was also really patient and explained everything to us in detail. I also really liked the Manager Brian. They all seemed very happy for us as we drove away in our life long dream muscle car. The excellent customer service continues even after purchase. When I went in for an inspection sticker, Lamar sat in the car with me and helped me understand and operate the Blue Tooth, and custom setting for the car. After many dealership experiences, finally one I highly recommend.

rsleger

Dec 23, 2010

SURVEY/REVIEW:ADAM WROTE UP THE PAPER WORK QUICKLY & SAID IT WOULD BE READY IN ABOUT 1 HR & IT WAS READY IN 45 MINUTES . WOW!!!HE ALSO WAS VERY NICE IN AGREEING TO GIVE ME THE 10% DISCOUNT FOR THE COUPON I HAD.THEY ALSO GAVE ME THOE OIL & FILTER CHANGE FOR NOTHING, AS A CHRISTMAS PRESENT.WOW!!WOW!! CHARLIE IS GREAT!!!

dcontardi

Dec 16, 2010

My experience with Commonwealth Motors was excellent! I purchased my Mitsubishi through Commonwealth Motors 7 1/2 years ago and over the years have used their service department multiple times for my Endeavor. When it came time to purchase a new SUV, I turned to Commonwealth Chevrolet after a bad experience with another local Chvy dealership. From my initial dealings with Ed Long, the Internet Sales manager, when I inquired about pricing on a 2011 Traverse AWD 1LT, to the sales experience and working with Bobby Barry, the Business Manager, I was treated exceptionally. They were able to meet my needs on car price and trade in of my current vehicle and I am EXTREMELY happy! I would recommend Commonwealth Motors to anyone and plan on continuing to use their outstanding service department to service my new Chevy Traverse.

apka23

Dec 14, 2010

This was my first visit to this dealership for service on my 2004 Chevy Malibu. I was having trouble with power steering. The gentleman who handled everything was veryfriendy. He told us the price for diagnostics and said if a repair was done the amountwould be taken off the price of repair. They called as soon as they knew what was wrong and gave us the price for the repair. They did the repair and notified us as soon as it was completed. We are very happy with the time frame of the repair and the professionalizm of the repair personal. We will definitely return there for future repairs.

Mark Simonzi

Nov 26, 2010

Commonwealth Motors always give prompt curtious service. I have purchased over 8 new vehicles in the past fifteen years and have reccomened family and friends to go to Commonwealth Motors. I feel they do give the best deals on new and used cars and trucks and only have them serviced there as there employees are friendly and knowledgable of the products the sell and service.

bpoe165

Nov 14, 2010

I was very pleased with the service I received at Commonwealth Motors on Nov 11, 2010. I had a headlight out and they checked all the other lights too. Adam was very courteous. I would definitely recommend Commonwealth Motors to friends and family.

rsmucci

Nov 10, 2010

I recently purchased a 2011 Chevy Silverado from Commonwealth Motors. I worked with Ed long, the internet Sales Manager, who was great. He was very resposive and professional. He delivered on every commitment he made to me. This was not the case with all the internet sales managers at the other dealerships.I would highly recommend Commonwealth Motors and Ed Long.

rganem

Nov 7, 2010

I recently purchased an Equinox from Commonwealth Motors, it is my 4th vehicle purchased form this dealer. I have had a very good experiance in my last purchase working with Wilson Ramirez. He was very helpfull in making me a priority and in folowing-up to identifying the vechile I was looking for.

cmruane

Nov 6, 2010

I was very pleased with the service I received at Commonwealth Motors on October 21, 2010. The service representatives were very professional and courteous. The prices seemed very competitive. I also found the waiting area very comfortable. I would definitely recommend Commonwealth Motors to friends and family.

myhd73

Nov 6, 2010

My family has been dealing with this dealership for several years now. We have purchased new and used vehicles . We have serviced our cars, bought parts or accessories and have used the Auto body shop . The employees are friendly and knowlegdable. We highly reccomend Commonwealth.

rsleger

Oct 27, 2010

ADAM WROTE UP THE PAPER WORK QUICKLY & SAID IT WOULD BE READY IN ABOUT 1 HR & IT WAS READY IN 45 MINUTES . WOW!!!HE ALSO WAS VERY NICE IN AGREEING TO GIVE ME THE 10% DISCOUNT FOR THE COUPON I HAD.THEY ALSO ACCEPTED THE GIFT CARD THAT I HAD RECEIVED FROM COMMONWEALTH.THANKS

winnie1

Oct 19, 2010

I came to Commonwealth after being dissatified with another dealer closer to my home. My experience was positive from the moment I arrived for my oil change. I drove right in and enjoyed walking around the showroom while I waited. I will come to Commonwealth for all my future service.

markp78

Oct 15, 2010

I bring both my trucks there for service and never usually have a problem. The price for oil changes is great, especially if you bought the vehicle there. They get the work done efficiently while you wait. I'll always be going here for service most likely.

rayscute

Oct 14, 2010

the service department was friendly and helpful. at one point i told them about an issue with the stearing and they looked up the car and found there was a recall for a part that had to do with it and helped me with what i needed to do. only real issue i had was the price board was a little confusing but it wasnt too bad

Limpa

Oct 5, 2010

On 10-05-10, my wife had a 0900 appointment for our 2003 Chevy Impala, with 66k miles, for oil, oil filter, lube, and battery test.She told me, they were very friendly, just like the many times before. We have purchased 4 Chevies at Commonwealth MotorsThe alert tech found a license bulb faulty. When they replaced the battery, all the settings for radio, clock, and drivers door lock, were lost. If they had used a 9 volt battery, plugged into cigar lighter, before disconnecting the battery, the settings would have not been deleted. That was the only "work" I found fault with.If they had prevented all the settings from being lost, when replacing batteries, they would make more customers,"very happy campers"

dnoelg123

Sep 19, 2010

My service visit at Commonwealth Motors was a great experience. Service Manager Paul, listened carefully to my problem, explained what needed to be done, and ordered the parts. He made sure the job wasn't lost in the shuffle. Then Michael Distefano professionally and politely handled the car on the follow-up visit to finish the automobile. The vehicle was returned to me quite satisfactorily. I always feel like part of the family when I go in for Commonwealth's service.

nikkojuno

Sep 13, 2010

Attentive to needs and questions. Good price for oil changes/tire rotation. I love walking areound the showrroom and lot looking at the large selection of new and used cars. They always have a Corvette that I wish I had for a 24 hour excursion. I would recommend this dealership for purchases and service.

paulcole57

Aug 26, 2010

We acctually went to another dealer first who I caught lying to me about finance rates, when it got to the third lie I asked for our deposit back and called commonwealth. They found the truck we wanted for a fabulous price. I have been in the union 30 yrs, commonwealth also gave me the bed liner for a huge discount!! We wil1 shop them first for our next vehicle!!!

gmfbog

Aug 25, 2010

I was a little stressed and didn't want to purchase a car but had to after mine was hit by another driver and totaled. I had used Commonwealth Motors to purchase that car and the experience was very good; so, I decided to give them another try. I did an internet search first to check out possible cars and prices from other dealers and then contacted Commonwealth by email and the response was quick. I got the information I asked for right away along with more reasonable prices.Lamar McLaughlin was not only down-to-earth, but very understanding of my needs and finances. There wasn't any pressure, he listened to what I had to say, heard my concerns and gave me all the time I needed to make the decision that was right for me.I did not feel that his goal was to make the current sale. I felt that he wanted me to find the perfect car and financing for myself, so that I would want to return to Commonwealth for my next car.Lamar and Hiram (the financial person) were knowledgable, answered all my questions and concerns, and tyreated me with respect. They only way the experience could have been better was if I had gotten the car for free!Gail F.

psemerson

Aug 12, 2010

The staff and quality were great. Overall experience and the treatment I recieved from both Alex and Carlos was above and beyond. The used vehicle I purchased appeard to be properly prepared and serviced. I would definately reccomend and purchase my next vehicle from this dealership.

mommyjen4

Aug 8, 2010

This was the fourth car I have purchased in 10 years due to my increasing family size (4 daughters). We called Commonwealth after receiving a quote from another dealership to trade in out 2007 Suburban to make sure we had gotten the best deal (we didn't think so...) and we were right! When we called, we were fortunate to speak to Lamar on the phone. We came to Commonwealth that day.....and purchased our new car within the hour. I have never been so impressed with a dealership. Every single employee that we interacted with was absolutely amazing. Lamar was honest and fair and when he went to "work the numbers" he told us that he would give us the best possible price without the game of haggling. It was so refreshing. Not only was the monthly payment $50.00 less than the other dealership, this car had more features like a back up camera, back up sensors, the rear DVD player and more. It was unbelievable. The car had to be shipped from NY and true to his word, Lamar kept us updated on the progress and called us often to tell us where the car was and when it would be ready. This was particularly important because we were driving to Disney and needed the car to be ready in time. The DVD system had to be installed and Lamar was persistent and made sure the car was ready and perfect on the day promised. When we went in to do the paperwork, we worked with a woman named Karen who was also unbelievable. She made sure we had everything we needed (like GAP insurance) and made it fit into our monthly payment so we would be covered in case of an accident. I literally wanted to cry she was so nice and helpful and really took care of us. I brought the car in once for service for something related to the installation of the DVD player (Commonwealth had nothing to do with it). They asked me WHEN I would like to bring it in...made the appointment, took me immediately and fixed the problem. It was the best customer service I have ever received. Lamar heard we were there, he came to the service department to say "hello" and make sure everything was OK. Likewise, other employees that had seen us there when we were buying the car, saw us and REMEMBERED us and our girls and were so friendly. This place is unbelievable.I have recommended this dealership to all of my family and friends and will NEVER buy a car from anywhere else. This is the most amazing and impressive dealership and I highly recommend it to everyone!

Hazdust1963

Jul 29, 2010

I purchased a 2010 Avalanche. I traded in my older one and love the truck. I had NO problems not one or any situations that were negative with this dealership or any sales person that I spoke too. Everyone was relaxed not pushy and the purchase of my new truck was easy. Ed is the one who I would recommend to anyone.

jillich

Jul 29, 2010

They do really good oil changes and gave me some extra keys for the car. I crashed my car and went back to buy another one of the same kind becuase they are so kind and friendly to deal with. Som issues with the NH , I wish they would be able to do the inspection, but they are in MA.

rabib

Jul 28, 2010

Needed an oil change and tire rotation, service dept opens at 7:00 Am, very convenient to get things done before work. Mike (service guy)was friendly and had me in an out quickly. Plus, they gave me 10 dollar mail in discount for my next service. I will be going back for my next service.

s lwowski

Jul 27, 2010

i am a returning customer to commonwealth chevy. i bought a silverto truck in 2009 and alex was my sales person i had great service and was so happy that i bought a 2010 equinox yesterday. i will be a returning customer and will always go to commonwealth chevy for all my needs. i came with a sick husband "has bone cancer and trouble walking" and alex made it as easy and pleasant as possible. got a great price, was very happy with my all over experiance. especially with the time alex took to explain all the new features that i had in my car even though he was done for the day he took all the time i needed and help me set up my bluetooth for my phonegreat sales rep and brian is a great manager.s lwowski

jimfrisone

Jul 16, 2010

Great experience from the sales process with Alex through the two times I have had my vehicle serviced. Very cost efficient, easy to schedule appointment and the work was performed within the time frame I was given.I have given this rating because excellent service is not very common in this world today.

rsleger

Jul 9, 2010

MICHAEL WROTE UP THE PAPER WORK QUICKLY & EASILY & SAID IT SHOULD BE READY IN ABOUT 1 & 1/2 HR.I SAID CALL ME & I'LL PICK IT UP.LESS THAN 1 HR LATER I GOT HIS CALL & PICKED IT UP.CHECKED THE OIL & FILTER & EVERYTHING WAS GREAT!!THIS IS THE 7TH CAR I'VE PURCHASED FROM COMMONWEALTH & HAVE HAD THEM SERVICE.THEY ARE GRREEAAAAATTTTTTTT!!!THANKS AGAINBOB

dnjgreatrix

Jul 3, 2010

Gilmore was excellent! He was knowledgeable, friendly, and answered every question we had through the process. He even anticipated questions we didn't know we had! I would definitely recommend Commonwealth. Thank you for making this such a positive experience!

chickiek

Jun 23, 2010

Everyone was so nice and made the process of buying a car very easy. Lamar walked us through it so that it was a really pleasant experience. He went over everything, from paper work to how to set the radio. I would happily tell anyone I know to go to Commonwealth Motors.

edwin_north_andover

Jun 14, 2010

My experience was a few years ago, and I have not been back since. The salesman was Ed (a retired policeman)...so he said.Got to the point of making a deal, but when we went back outside the car door had been scratched. Ed said "dont worry" he would have the scratch buffed out so I would not even know it was there.Came back a few days later and something did not look right. Ed tried to bully me into taking the car, insisting he had other customers waiting for this very car. I did not want this car anymore. I found out later they had changed the door not buff it. (Ed lied to me about that, among his many other lies)Ed had already taken a $1000 deposit from me. He said I had to wait two weeks for the check to clear before I could get my money back. I checked with my bank a week later and the check had cleared back on the 2nd day after I turned down the car. Ed insisted I would still have to wait the full two weeks. After two weeks I call and ask Ed if the check is ready. He says yes, so I come in. Take time off from work to drive in, only to find the check has not been signed, and the guy that needs to sign it is out for three days. Three days later I take time off from work again, this time I'm told the check has to be signed by two people, and one of them is out today.By now I have spent hours online researching GM corporate to get the appropriate phone number and made a few calls to them. I even left a message on the dealership owner's machine about my unhappy experience.I just found dealrater.com this weekend. My experience with Commonwealth was so upsetting I remember all the details clearly to this day. I am so happy to be able to publish this now!!! It has been over 5 years and Ed is probably gone. But Brian still appears in the current ads. I'm sure he remembers me, am I right Brian?

Dave C 2010

Jun 10, 2010

I had shopped many dealers and found the best deal at Commonwealth. Everyone was very friendly and I was very happy with the way I was treated. I will definitely recommend them to family and friends...great buying experience!!! Thanks Commonwealth!!!!

Maureen88

Jun 6, 2010

I knew what I wanted, Commonwealth had it, I bought it......a 2009 Chevy Malibu~ Both my salesman(Alex)and the finance gentleman(Hiram)were very pleasant to deal with~I am finding a couple of things need attention so will be trying out the service department soon~

Ralph Bolduc

May 27, 2010

I have taken my Impala to Commonwealth for its oil changes since it was new:Reasons #1 Cost I would be hard pressed to change the oil & filter myself for $22.88 #2 Service Fast, in and out in 30 minutes or less #3 Customer service Very clean waiting area. Coffee always available. #4 Friendliness Everyone there greets you with a smile and a big Hello #5 Overall Experience WONDERFUL nead I say more. I have recomended this dealership to many people and will continue to do so.

azimmon

May 26, 2010

They were EXTREMELY easy to deal with. No pressure, no hassles. I bought exactly what I wanted for the price that I thought was very fair. The salesperson was very knowledgeable about the car and the management was very willing to accomodate my needs.

Ellie13

May 19, 2010

Had oil change, alignment,rotation, and Mass sticker. Due to a time limit for another appointment that I needed to keep, Paul got me the ride back to dealer and made it possible to keep the appointment, great service, Thanks Paul. Athanks to the service people who worked on my car, which by the way runs greatELEANOR RAYMOND

bdescheneau

May 11, 2010

Lamar was excellent. He was very helpful in showing me several different Chevy's that I was interested in and describing the different options available with each version of the vehicle. He also got me to the payment I was looking for. I was very satisfied.

cbuote

May 11, 2010

This was my second car purchase at Commonwealth Motors. I did my research on line and found the Jeep Liberty that I was interested in. The entire staff was extremly knowledgable, friendly and understanding. It was a pleasure doing business with Commonwealth and I look foward to again being a repeat customer for many years.

eggcpa

May 10, 2010

I shopped this dealership because I know Brian. When I contacted him he was eager to help and immediately sent me info on 6 or 7 vehicles. There was never any "hard selling" or any pressure to buy. I was given a range for my trade-in over the phone and when I brought the trade-in to them to inspect they stayed within that range. I had the dealer install heated seats and remote start. Both operate like they came with the vehicle. I definitely recomend these guys.

Herbarina

Apr 30, 2010

I purchased my used car at Commonwealth Motors, and there were a few things that were not quite right. Charlie made them right! It's good to see that the owner cares about his customers and his business. THANK YOU CHARLIE!!

alnotel

Apr 26, 2010

WENT IN FOR NORMAL OIL CHANGE AND TIRE ROTATION.WAS INFORMED THAT FRONT BRAKES SHOULD BE REPLACED AND ROTORS MACHINED.I TOLD THEM TO PERFORM THE SERVICE AT THAT TIME.SERVICE WAS ACCOMPLISHED IN VERY GOOD TIME.BOTH SERVICE REP AND TECHNICIAN WERE VERY PLEASANT TO WORK WITH.AM VERY PLEASED WITH THIS DEALERSHIP.Albert St. Hilaire38 Webb St.Methuen, MA 01844-2960

billiam2210

Apr 16, 2010

I have been with this Dealership for 15 years and have been very satisified with the service and sales department.The mechanics and sevice techs are great.Bobby Barry in my book is very knowledgeable about the business thats why I have bought 3 new cars from him he is very sincere and is a positive employee of Commonwealth Motors.

Ken Nollet

Mar 16, 2010

Found myself with a 05 Aveo with a dead transmission, owed 2300.00 on it still. Was running great until then. Now no car, not planning on buying, and my only trade in is dead as well. I called Commonwealth and spoke to Brian Hesse, explained my situation and he told me come down. He hooked me up to Alex and with absolutley no pressure at all, Alex simply showed me all they had, did not point me in any directions let me decide what I felt was best for me as a vehicle. After I decided what vehicle I wanted he then sat down and provided (very quickly) a list of options and payments plans. I found one I liked and thought was more then fair and within 30 minutes I had gone from not knowing what to do to being all set. It did not end there, we (my wife and I) had to sit with the Financial manager Hiram Cruz. My fear was here comes the high pressure to purchase warranties, payments doubling, cash down going up etc. All my fears where for not, Hiram did sell me a extended warranty but with a better deal on financing it cost me only $1.00 more HONEST! Even with this it was very quick and painless. I have bought all my cars from Commonwealth and will as long as I drive. Their motto is shop us last you'll love us, maybe it should be shop us first no one can compare!

Patfan1987

Mar 3, 2010

Ordered a brand new 2010 Camaro from Commonwealth Motors and could not be more pleased with the experience especially for a new car buyer. I dealt with the sales manager directly when ordering and the car was delivered in beautiful condition with no problems. Got very good pricing on the vehicle and they have made me a lifetime buyer from them in the future. Also the finance department did an extremely good job with finding me a very good interest rate that banks didnt give me in these hard econimic times even with my great credit history.

celticguy

Feb 21, 2010

My trade-in value was right on par with blue book averages. Staff was very friendly and helpful. Worked with me and around my work schedule conveniently. They made sure I could get into the car that I wanted for a reasonable price that I could afford.

penney29

Feb 19, 2010

I had such a positive experience purchasing a Brand New 2010 Chevrolet Malibu on Feb 14, 2010. from the sales team, Carlos Diaz to Finance Mr Hesse and Hiram . Extremely knowledgable about the Chevrolet Malibu to the great price I got on my trade in that I had originally purchased from Commonwealth back in 2002. I want to think it was and will be the best place to trade and purchase new automobiles. Thank you again for a wonderful sales team. Sincerely John W DeMAris 102 Chadwick StBradford, Ma 01835 978 373-4258

Gordon7

Feb 11, 2010

I was working with Brian Hesse thru emails and he told me of a few good deals going on, he gave me the price and it was the price when all was said and done. He was upfront and honest thru the whole process. I then dealt with Mike Ortiz and I got the same great treatment from him as I did with Brian. I also got a call from Mike two days after picking up the vehicle to see how I liked it and if I needed anything to give him a call. That's the kind of treatment most people want when making a big purchase like that, I wasn't pressured into making a purchase that day but the deal I got was too good to pass up. I purchased a 2009 Chevy Silverado extended cab WT and it was what I was looking for.Gordon

Bluemalibu

Sep 24, 2009

Very nolagable and helpful parts staff my 03 Malibu had abad ignithion switch would not turn or start sometimes. I told him the problem they showd m what the prblem was and gave me e few pointers but I took ther sudgetion and brught the car to the service department they instald the part in a timely Maner thank you so much now I'm never late for work and pike up the kids from school on time and never be sranded in a paking lot thanks to commonwealth Chevrolet

R_L_Ouellette

Sep 24, 2009

I recently bought my new Chevy Malibu at Commonwealth Motors in Lawrence, MA. I had the most wonderful experience from beginning to end. I was welcomed into the showroom by smiling faces ready to help. All of the employees were very knowledgable and were able to find me exactly what I was looking for in both looks and price. Commonwealth made it easy for a young girl to purchase her first vehicle. They gave me a tour of the dealership and showed me where I can get anything I need for my new car, and where I can have my oil changes done. I highly reccommend this dealership to anyone looking for a new car at a great price without the hassle. Thanks Commonwealth!

big ron

Sep 23, 2009

have been dealing with commonwealth for 15 years,good deals on cars and trucks that have been purchase,and has a warm service depart,with a smile when ever going in,waiting room always has coffee and cookies and donuts on saturday,big screen television with dvd movies

D. Johnson

Sep 23, 2009

Towed my pickup to Commonwealth Motors. The service writer, Paul Hickey kept me informed during the difficult diagnosis. The truck had a fuel pump installed at another garage just six monts prior. Paul and his crew worked on my truck, repairing a wiring issue that lead to the new pump's failure. Since the parts were Genuine GM they were able to be warrantied , and they treated me fairly on the labor.Commonwealth was great in keeping me and my Chevy pickup on the road. Go there.

gmer

Sep 23, 2009

Great dealership. I have bought many cars new and used from there over the years and never have any problems. In every experience the staff has been friendly, patient, outgoing. The selection has great variety. I am always able to find what I am looking for

Our Chevy

Sep 23, 2009

We just recently purchased our new Chevrolet at Commonwealth Motors and just wanted to let others know how pleased we are with our experience with Commonwealth...From the start..We got a great a deal, professional,knowledgable...sales staff, toured the dealership..met service dept..know where to get parts...where the bodyshop is, and feel comfortable knowing where to bring our vehicle for maintenance..Nice clean dealership that shows service with a smile....Thanks We love our new Chevy

amilley

Jun 24, 2009

My family and friends have bought over 12 vehicles from Commonwealth Motors.We have always been treated great.The vehicles are always delivered clean and with a full tank of gas.Pricing and financing always goes smoothly.Service department is the best including friendly shuttle service.They say to shop them last but we find there is no need to go anywhere else.

jodiamac

Jun 2, 2009

We have bought around 10 vehicles for Commonwealth Motors . The vehicles have always been delivered on time. The dealership always handles everything for us such as going to the registry for us to making the maintanence is down up to the standards of the vehicle. I recommend this dealership to anyone. I am completely satified with there service.

gmfan

May 14, 2009

Purchased from Commonwealth and Brian Hesse (Sales Manager, I believe). From the get-go there was no pressure. Brian was very easy to deal with and very honest. He found the car, optioned as we wanted, and brought to the dealership within 2 days. The whole process wasThe owner (Charlie) came out to see me off in our new Traverse. Always nice to see the owner being involved in a sale.Recommended.

tombusby

Jul 24, 2008

Tried to buy a car. During the process we noticed another salesperson being screamed at and pushed by a large man who was later identified as Charlie (The Owner). I was with my wife and small children and the language was horrible. When he made eye contact with me he screamed "What are you looking at? If you don't like it here, get the (expletive) out" I feel very sorry for that other salesperson. Went to Deluca Chevrolet and was treated wonderfully. They were only 3-4 miles away. And guess what (no swearing or wrestling in the showroom).

b5545

Mar 28, 2007

I was lied too and would not accept the car back until I went to court over it.

beware

Jan 21, 2007

We bought a new Monte Carlo and got screwed on the trade in. The sales person was very good and knowledgable though and we did not have any problem with him and he was not part of any of our problems. The issues we had was with their finance person who could not properly explain how all fees for trade in and the cost of the loan. This should have been a warning sign.Their total for the loan ended up being $7000 more than the car was worth. When we realised this we thought it would be possible to just talk to them about it and rectify it but that was naive. They did not want to talk about it.We contacted the state DA, Chevrolet and our loan company but no one was able to do anything. We also hired an attorney but they wouldn't listen to the attorney either even after several attempts. The only remaining option would be to sue them which we decided against. I have a feeling it's far from the first occasion they have screwed one of their customers.Unless you want to risk having same issues we had with them and end up paying on a loan for a car that is worth $7000 less than what your loan is for, I would stay clear from them at ALL costs.

Bombardier1

Oct 17, 2005

I was recommended this dealership by a friend and was compeltely impressed. I was sent to see Jeff Allen and was greeted by another sales person who showed me around while jeff finished with a customer. I found jeff to be very knowlegeable along with the first guy who helped me. I got a great price, which i know my friend who recommmended me probably helped with, but either way the experience was hassle free and went smooth all the way through finance until i picked up the car.